Dunbartonshire issue 26 by dtech

THE DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE

14 17

BEARDMORE SUCCESSES EAST DUNBARTONSHIRE BUSINESS AWARDS

20 22

JOHN CORCORAN, MBE, RETIRES FROM BOARD AMBITIOUS PLANS FOR CLYDEBANK AND DUMBARTON

ISSUE 26 • SPRING 2015

Scotland’s future is prepared for work

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Contents From the Editor................................... 5 Pioneering Awareness Training................ 5 News in Brief.................................... 6-8 Business in the Parliament Conference Beardmore’s Fourth Consecutive Gold Award Charity Fundraiser Success New Springfest Food and Drink Festival Top Award Nomination for Tissue Solutions

Landmark Overtime Holiday Pay Ruling Explained.......................... 10

7&14

Dumbuck House Hotel Honours ‘Nana Thompson’............................. 11

Beardmore Successes

Accounting for Carbon Emissions Cuts Business Costs........................... 12 Modern Apprenticeship Opens Door to Finance Career............................. 12 Beardmore Promotion for Gary........... 14 Fairtrade Zone for West Dunbartonshire......................... 15 Launch of 2015 East Dunbartonshire Business Awards................................ 17 John Corcoran Retires as Chamber Director............................................ 20 Ambitious Plans for Clydebank and Dumbarton........................... 22-23

Oil Price Fall Provides Welcome Respite............................................. 26

siness Awards East Dunbartonshire Bu

Whisky Industry’s Douglas Cruickshank Retires.............. 27 Scottish Chambers Chief Awarded OBE...29 Pupils Encouraged to Consider Careers in Engineering................. 30-31 Scottish Chambers Calls for Business Rates Freeze......................... 35 New Members................................... 36 Chamber Members Boost Their Green Credentials............................. 37 Event Reports.................................... 39 Events Diary................................. 40-41 Cover photo of breaking dawn over Clydebank town centre and canal by Peter Kelly, courtesy of West Dunbartonshire Council.

John Corcoran Retires

from Board

Dunbartonshire Chamber of Commerce Whitecrook Business Centre 78 Whitecrook Street, Clydebank G81 1QF. T: 0141 280 0272 F: 01389 750005 E: admin@dunbartonshirechamber.co.uk www.dunbartonshirechamber.co.uk For advertising contact D-Tech: T: 0141 222 2202 E: sales@incommerce.biz For editorial contact editor: June Hyslop T: 07944 265126 E: editor@incommerce.biz Publisher: D-Tech INCOMMERCE is published by D-Tech, Suite 3.3, Station House, 34 St Enoch Square, Glasgow G1 4DF Telephone 0141 222 2202. E-mail: info@dtechuk.com. Edited by June Hyslop, Copywrite Editorial, Dumbarton. Telephone 07944 265126. E-mail: editor@incommerce.biz.

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ydebank Ambitious Plans for Cl and Dumbarton

INCOMMERCE is fully protected by copyright and nothing may be printed nor copied wholly or in part without the written permission of the publishers. The proprietors of this magazine are publishers and not agents, or sub-agents of those who advertise therein. They cannot be held liable for any loss suffered as a result of information contained within this publication. The views expressed by authors of articles published in this magazine are solely those of the author and are not necessarily the views of or shared by the editor, the publisher or the directors, shareholders and/ or employees of D-Tech or Dunbartonshire Chamber of Commerce.

Photo courtesy of Green Highlander Images.

welcome I celebrated a big birthday last month which gave me a chance to reflect on, as my teenage daughter so kindly put it, things from the ‘half century of your existence’.

keen student body. Where the Singer factory stood is a business park that has been there for 30 years which is home to a number of successful businesses, including chamber members.

In July 1965, the keel of the QE2 was laid down in John Brown’s shipyard and, like many of you, I know people who attended the launch in 1967. I also know people who worked there in the 1990s building power stations.

It is by engaging with young people that we lay the foundations of our future prosperity in an ever changing world. I attended a seminar organised by Angela Constance MSP and by the Scottish Chambers of Commerce (SCC). We discussed future employment including jobs in IT and social media. These simply didn’t exist when I left school.

Glenfiddich hadn’t had its marketing launch in 1965 and very few people drank malt whisky – now it’s one of our major exports – and, of course, no-one had discovered oil in the North Sea. It is always tempting when looking back to think that life was better in the ‘good old days’. Particularly in the West of Scotland, we tend to think that things are worse nowadays because we no longer build ships. It is lazy shorthand for social commentators to say that Glasgow, Clydebank and Dunbartonshire suffer from ‘post industrial decline’.

As a chamber, we are involved with SCC at national level, and with East and West Dunbartonshire Councils at a local level, in implementing the recommendations of the Wood Commission for Developing Scotland’s Young Workforce. This is a great opportunity for us to shape the workforce of today which will take us through the next 50 years. Stewart Rennie President Dunbartonshire Chamber of Commerce

But this is simply not true! During my lifetime, we have enjoyed an almost unprecedented period of peace and prosperity. Materially, we are now all far better off. It is true, there is no longer a shipyard in Clydebank but, in its place is a stunning new college, with fantastic facilities and a

www.dunbartonshirechamber.co.uk www.incommerce.biz

Rural Career Films Première PARTICIPANTS and invited guests attended the première of two new films which explore the skills and careers that are vital to local communities and the rural economy in Loch Lomond and The Trossachs National Park.

The other activity tourism film, used stunning images, outdoor activities and interviews to highlight that working in the National Park can be an exciting outdoor career choice. The Skills Partnership will now distribute the films to schools and careers services across Scotland. www.thecommunitypartnership.org.uk/skills-partnership-2/ skills-videos/

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

Front row L-R: Kate Sankey, vice-chair Loch Lomond and the Trossachs Community Partnership with chamber president, Stewart Rennie, and Lorna Robb, of Fraser C. Robb. Back row L-R: Gillian Ferguson, Historic Scotland; Jim Hanson; Kevin Patrick, Lantra acting regional director, and Tracy Eacups, Job Centre Plus.

Photo courtesy of the Skills Partnership

Lantra’s rural skills film followed a group of six unemployed young men for a week with Luss Estates as they explored the diverse range of jobs in the countryside, including dry-stane dyking with master craftsman, Jim Hanson.

FROM THE

EDITOR editor@incommerce.biz

I CAN hardly believe that spring is just around the corner and that it is almost time for the East Dunbartonshire Business Awards again. They will be launched in March and entries sought for winners of 11 different awards which will be presented at a gala dinner on 29 May. I hope chamber members will be well represented among both the nominees and award winners. Once again, this issue of InCommerce features members’ achievements and successes. The Beardmore Hotel and Conference Centre keeps garnering industry accolades and has just been ranked number one in Scotland and second in the UK in LateRooms Simply the Guest Awards. It also secured its fourth consecutive gold accreditation for customer service, received a TripAdvisor Certificate of Excellence, and was the only Scottish venue accepted into the prestigious International Association of Conference Centres. Virtual biobank, Tissue Solutions was shortlisted for the 2015 Scottish Life Sciences Annual Award for Export and International Trade. This comes hot on the heels of the firm receiving the prestigious Queen’s Award for Enterprise in the International Trade category last year. Scottish Chambers chief executive Liz Cameron was awarded an OBE in the Queen’s New Year Honours List for her services to business and commerce after 10 years as its leader and a career spanning three decades. Ambitious plans to revitalise Clydebank and Dumbarton are moving forward with design charrettes giving local residents, business people and other stakeholders the chance to contribute to a masterplan which will guide developments for the next five to 10 years. Last, but by no means least, John Corcoran has retired from the chamber board of directors after many years of service in a number of roles. It was because of John that I got involved in the chamber and became editor of its magazine. I am sure many of you will have joined because of him too and hope you will take the opportunity to wish him a long and happy retirement at a dinner to be held in his honour in May.

Pioneering Epilepsy Awareness Training FIRE crews and police officers in West Dunbartonshire have undergone pioneering epilepsy awareness training. The sessions, which are being run in partnership with Epilepsy Scotland, deal with how to recognise and respond appropriately when someone has an epileptic fit. Around 60 staff from the Scottish Fire and Rescue Service (SFRS) and Police Scotland have already undergone training – the first of its kind in Scotland – which included hearing from people with the condition about their experiences. There are now plans to roll the training out nationwide to ensure that firefighters and police officers develop their knowledge and understanding of the condition. There are more than 45 different types of seizure and the training will help them respond when someone has a fit at an incident. Paul Connelly, SFRS deputy assistant chief officer, said that this will help fire crews and police officers identify people with the condition and enable them to offer better and more targeted support where it is needed.

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

news in brief… Business in the Parliament Conference Networking PRESIDENT Stewart Rennie represented the chamber at the annual Business in the Parliament Dinner and Conference at Holyrood in November. Now in its ninth year, the event is jointly organised by the Scottish Government and the Scottish Parliament to help foster links with the business community. The formal dinner in the garden room at Holyrood was hosted by presiding officer, Tricia Marwick, MSP, and provided a great opportunity to network with MSPs, members of other chambers, and senior Scottish business executives.

Image © Scottish Parliamentary Corporate Body – 2015. Licensed under the Open Scottish Parliament Licence v1.0.

This was followed by a full conference programme the next day featuring a keynote address from Jayne-Anne Gadhia,

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

CEO of Virgin Money, as well as a speech by the outgoing First Minister, Alex Salmond. This was one of his last formal duties prior to his resignation and Murdo Fraser, MSP, paid a warm and witty tribute to him. Stewart said: “Attending the conference gave me a better understanding of the work carried out by our MSPs and made me appreciate how lucky we are to have politicians who are so approachable. “Through the chamber we have a great opportunity to make the voice of our members heard and to influence government policy.”

Charity Fundraiser Success at Loch Lomond Shores Photo courtesy of Loch Lomond Shores.

Beardmore’s Fourth Consecutive Gold Award THE Beardmore Hotel and Conference Centre has secured its fourth consecutive gold accreditation for customer service. The prestigious VenueVerdict award is based on extensive feedback from conference customers across the UK. The market research agency, BDRC Continental, awards the gold standard only to venues which achieve a high 12 month customer service performance score. Bronagh Bell, director of the Beardmore, said: “We are absolutely delighted to receive our fourth consecutive gold accreditation. “We are constantly looking for new ways to develop and expand to deliver the highest possible standard of service in the fast-paced world of modern conferencing, and this accreditation is a testament to this hard work. “Continuous improvement and investment is vital in all dedicated hotel and conference venues. “We believe it is essential to develop those all important added extras, as well as guaranteeing attention to detail and personalisation to all of our customers. “We have recently invested in our wifi to ensure all clients have fast, reliable, internet access and opened our new Innovation Centre. “We are now moving forward and looking into remodelling our 168 bedrooms to create the ideal guest room as we work towards our 2020 strategy.” The Beardmore has had a very successful 12 months, receiving a TripAdvisor Certificate of Excellence, as well as becoming the only Scottish venue to be accepted into the prestigious International Association of Conference Centres (IACC).

RESCUE BOAT CREW: (L-R) David O’Neill, Ian Gollan, Andy Biddulph junior, Andy Biddulph senior and Collette Sibley.

A FREE family winter solstice festival at Loch Lomond Shores raised more than £1400 for a local charity. The Loch Lomond Rescue Boat benefited both financially and in terms of raised awareness of the valuable service it provides. The event, which was supported by the many retailers and visitor attractions at Loch Lomond Shores, was attended by thousands of people who enjoyed the entertainment and shopping on the last Sunday before Christmas. Loch Lomond Rescue Boat is a charity organisation, run by volunteers, which rescues members of the public who get into trouble on the waters of the loch, as well as encouraging and and promoting all aspects of water safety. Despite the unpredictable, wet Scottish weather, the event was a tremendous success and jam-packed with activities. When darkness descended, visitors were treated to a beautiful firework display over the loch as the Loch Lomond Rescue Boat sailed northwards.

Photo courtesy of the Golden Jubilee National Hospital.

www.thebeardmore.com Clare Gemmell, general manager at Loch Lomond Shores, said: “We greatly admire the work of the volunteers involved in operating the Loch Lomond Rescue Boat and were delighted to organise this unique winter event in their honour. “We are also very proud of the various businesses on site who came together to work on the event and helped raise so much money for this charity.” www.lochlomondshores.com

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

Top Award Nomination for Tissue Solutions TISSUE Solutions Ltd was nominated for the 2015 Scottish Enterprise Life Sciences Annual Award for Export and International Trade. The chamber member was one of three businesses shortlisted for the top award which recognises excellence in those who have made a significant contribution to the life sciences industry. The winner was the Galashiels-based ProStrakan Group plc – a speciality pharmaceutical company which is involved in the development and commercialisation of prescription medicines for the treatment of cancer.

New Springfest Food and Drink Festival

Tissue Solutions, which is based in the West of Scotland Science Park, is one of the UK’s leading providers of human biomaterials for preclinical research and development and has gone from strength to strength since its launch in 2007.

TO CELEBRATE Scotland’s Year of Food and Drink, Loch Lomond Shores will host an inaugural Springfest event.

Last year it received the prestigious Queen’s Award for Enterprise in the International Trade category in recognition of its astonishing record of overseas growth.

The focus will be firmly on Scottish produce on Saturday 4, and on Easter Sunday 5 April, for what is likely to become an annual event in addition to the well established autumn food and drink festival which had 23,000 visitors last year.

Dr Morag McFarlane, Tissue Solutions’ CEO (pictured), said: “It is a great honour to be nominated and shortlisted for this award and we are proud of this recognition. “Virtually all biomedical scientists are likely to have a use for human tissues and routinely use samples as a preclinical step to better predict response in humans.

The Springfest will feature meats, fish, breads, soups, cheese, vegetables and all the amazing stuff in between plus, of course, lots of amazing sweet treats. There will also be live music, bakery classes, cooking demonstrations, plus many activities for visitors to enjoy.

“Through our global network of collaborating suppliers, we are able to procure human biomaterials for clients anywhere in the world, adhering to the highest possible ethical standards, and supporting scientists in their research projects.”

Producers are being urged to book their places now by downloading forms from the Loch Lomond Shores website.

www.tissue-solutions.com

General manager, Clare Gemmell, explained: “This new festival is aimed specifically at showcasing Scottish food and drink and we are very much hoping to roll this out as an annual event.”

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

Photo courtesy of Tissue Solutions.

Photo courtesy of Loch Lomond Shores.

www.lochlomondshores.com

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Landmark Overtime Holiday Pay Ruling Explained Photo © Caritas Images Ltd.

OVERTIME payments must be taken into account when holiday pay is calculated, according to an Employment Appeal Tribunal (EAT) ruling. The Christmas holiday season saw the first large scale impact of the decision, says Lucinda Hunter (pictured), a specialist employment lawyer with chamber members, Rennie McInnes LLP, solicitors. Historically, such payments were included to calculate holiday pay only if the overtime was contractually guaranteed. The EAT decision means that even voluntary or non-guaranteed overtime must now be factored in. Fortunately, for employers, the recent decision appears to be less problematic than initially feared. It specifically states that where there has been a gap of three months or more between the incorrect payments (i.e. holiday pay not including overtime), then earlier potential claims are time barred. This means that if employers implemented the changes in December, workers only have a window until March to lodge any claims. Employment lawyers and human resources (HR) specialists had been waiting on the decision with some trepidation, concerned it could have opened the floodgates to expensive backdated claims. It does, however, add slightly to the complications facing payroll departments as the ruling only applies to the original working time directive segment of holiday pay i.e. the 20 days workers are entitled to under EU law, not the full 28 days they get under UK legislation. Unite, the union behind the case, has confirmed that it will not appeal it further, saying: “We don’t want to bankrupt business; going forward it is about ensuring employees are paid their fair share.” Lucinda commented: “I am aware that this decision has been a hot topic at recent networking events. The beauty of the

chamber is that it allows members to talk to me informally about legal decisions and how they could impact on their businesses, as well as allowing us to share experiences of how it is working out in practice.” James Richardson, director of chamber membership services, added: “Our members get free direct access to both an HR and employment law helpline which can also provide invaluable help in dealing with situations like this.”

New Business Gateway Funding Initiatives BUSINESS Gateway in West Dunbartonshire is piloting new, highly targeted approaches to help firms achieve their growth aspirations. If your business is expanding and you are looking for new opportunities, new customers, new ways to market, then expert advisers can help ensure your business is at the forefront with

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

new funding initiatives linked to the areas of digital engagement and innovation. Surgery spaces are limited so get in touch with Business Gateway as soon as possible. www.bgateway.com/local-offices/west-dunbartonshire

Photos courtesy of the Dumbuck House Hotel and the family of the late Agnes Thompson.

Dumbuck House Hotel Honours ‘Nana Thompson’ A GOOD Samaritan who helped countless couples marry in haste during the war has been honoured by the hotel which she served more than 70 years ago. The Dumbuck House Hotel in Dumbarton has named its new luxury 200 sq ft honeymoon suite in memory of the woman who made free wedding cakes and dresses for young brides before the groom rushed off to war, often never to return. The Thompson Suite, created from derelict roof space in the 18th century building as part of a £500k refurbishment, will be a permanent reminder of one of the most colourful characters in the hotel’s history. The new owners of The Dumbuck, who took the hotel on in May 2014, uncovered the tale of ‘Nana Thompson’ following an appeal in the local press for hidden historical gems from hotel’s 216 year past. Husband and wife team, Petra and Tommy McMillan, were contacted by Joan Baird who enjoyed weekly outings to the Dumbuck as a small child with her mother Agnes Thompson as they delivered cakes. Mrs Baird, who was given the job of stirring the cake mix, said her mother refused to take a penny

for her services. Every cake was a community effort, with rationing in full effect and each wedding guest was asked to donate an ingredient. Local women would also pass on their old wedding gowns which could be altered or refashioned for a new bride. Nothing was wasted with scraps of silk squirreled away for reuse. Mrs Baird, who is 77, returned to the hotel, at the invitation of the owners, as the first guest in the new suite named in honour of her mother. “I truly am touched by what Petra and Tommy have done and I know my mum would be too,” said Mrs Baird (pictured above and far left in the new suite). “She really did do so much to help so many families during the war and this is a lovely way for her to be remembered.” By the time Mrs Thompson died aged 77 in 1980, she had made more than 2000 wedding cakes. Mrs Baird continues her mother’s legacy and is herself a skilled baker. www.dumbuckhousehotel.com

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

Accounting for Carbon Emissions Cuts Business Costs THE Crichton Carbon Centre (CCC) is helping accountants track and reduce spiralling energy costs and business landfill bills on behalf of its clients.

Modern Apprenticeship Opens Door to Finance Career

The Dumfries-based organisation was already working with businesses throughout Scotland identifying and implementing resource efficiency measures when it was approached by accountants who felt they didn’t have the specialist knowledge they needed to help their clients make savings. Photo courtesy of Killermont Investments.

What they did have was access to utility bills, petrol and diesel expenses, and the like, so they could readily identify expenditure and track trends. The CCC is now offering training for accountants based on its Sustainable Process Improvement (SPI) programme to provide them with the tools they need to do this. The SPI programme establishes a baseline for factors such as heating and electricity use, transport use and waste production which incur carbon emissions, and often hefty associated costs, identifying problem areas, and devising an action plan to reduce these. Chartered accountant, Frank Manson (pictured below) of FM Associates in Dumfries, who enrolled in the programme to learn more, welcomes the training: “My aim was to engage my own business in SPI and have a better understanding of what’s involved so that I could then help my clients and refer them on if need be.

WORKPLACE LEARNING: Killermont office administrator, Neil Duncan, shows Matthew the ropes.

A MODERN Apprenticeship has opened the door to a career in finance for an 18-year-old who studied accounting at school. Matthew Arthur, of Jordanhill, is now a trainee paraplanner with chamber member Killermont Investments in Bearsden.

“I felt the training would be a great way both to furnish myself with these tools and to enable me to support clients too.”

Having successfully completed a six month probationary period he is now about to start studying for exams.

Carbon Centre CEO, Mike Bonaventura, added: “The SPI programme is about enabling businesses to get a handle on areas of high spend and emissions themselves to keep them in check, protecting them now and into the future.

He explained: “The position came about as a result of Glasgow’s Commonwealth Apprenticeship Initiative. As soon as I got offered the job I knew I was going to take it as it is what I wanted to do.”

“We feel that training accountants in this realm is a great legacy for SPI and a fantastic enabling action.”

Matthew is working closely with Killermont office administrator Neil Duncan, learning on the job, helping with research and fact-finding on behalf of clients.

spi@carboncentre.org www.sustainableprocessimprovement.co.uk

Neil commented: “Matthew shows great enthusiasm for getting involved with the day-to-day work process.

Photo courtesy of the Crichton Carbon Centre.

“He is able to work on his own but equally importantly as part of the team. He has definitely added value to Killermont Investments and, of course, has considerably reduced the average age.

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

Killermont has also been working through Skills Development Scotland with schools such as Cleveden Secondary in Glasgow and Boclair Academy in Bearsden to promote Modern Apprenticeships to pupils. www.killermontinvestments.co.uk

ADVERTISING FEATURE

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Our Fleet Team has gone from strength to strength with a phenomenal year, not only in supplying our clients in Scotland, but with an extremely healthy increase in establishing Customer Agreements with Audi, giving the customers additional support off invoice or contract hire rentals. New updates on models coming through are A6, A1 and Q3 with a facelift and engine enhancement being named PI Models and in Quarter 1 the Q7 PI Model will be in production.

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Beardmore Promotion for Gary FOLLOWING a period of sustained growth, The Beardmore Hotel and Conference Centre has promoted Gary Rice to the post of general manager.

It was also the only Scottish hotel nominated for the prestigious Green Tourism Goldstar Awards 2014 in the best hotel category.

“In my new role, I will be delivering the new operational strategy, which aims to support an increase in medical, healthcare and international conferences and events, allowing us to continue to grow and expand as a conference centre of excellence.

Gary has been the Beardmore’s hotel manager since November 2012 and previously spent 17 years working in the hospitality industry in a variety of roles for Posthouse, DeVere, Mint and City Inn, and the Hilton Group.

“This is a very exciting time for all of us at the Beardmore as we continue to grow and develop innovative ways to ensure that all of our delegates, guests and visitors receive the highest possible standard of hospitality and service across the organisation.”

Gary will focus on delivering day-to-day operations at The Beardmore and on implementing plans to fulfil its long-term strategy.

Director of the Beardmore, Bronagh Bell, added: “Gary has been a fantastic asset for the past two years and, after 18 months of sustained growth, we have promoted him to the role of general manager.”

Gary said: “I am absolutely delighted to have been promoted to the post of general manager and look forward to continuing to work with our fantastic team to grow and develop our services.

www.thebeardmore.com

Simply the Guest As InCommerce was being finalised, The Beardmore Hotel and Conference Centre topped another poll. The prestige venue was ranked the top Scottish hotel and number two in the UK in LateRooms Simply the Guest Awards in the large hotels category.

“The hotel and conference industry in the UK is incredibly competitive, and with so many high quality establishments to choose from, we are delighted to have received such positive feedback that we are not only considered as one of the top two in the UK, but the best in Scotland in the large hotels category.

The awards are based on consumer feedback and reviews on the official LateRooms website, ranking the top 10 venues across the UK in a variety of categories.

“Awards like this emphasise just how important it is that every single person who comes here as a guest, visitor or conference delegate has the best experience possible.”

General manager, Gary Rice, is understandably delighted: “This is an absolutely fantastic accomplishment and we couldn’t be happier with the result.

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

Photo courtesy of the Golden Jubilee National Hospital.

Gary’s appointment tops off a very successful year for the Beardmore which recently received multiple awards and nominations including the International Association of Conference Centres (IACC) accreditation, a VenueVerdict gold award and a TripAdvisor certificate of excellence.

WEST Dunbartonshire has been awarded coveted Fairtrade zone status and now plans to develop a directory of stockists of the products. It will also encourage more use of Fairtrade goods especially in staff rooms, canteens, and for workplace clothing. The area had to satisfy five goals to meet the criteria for the award from the Fairtrade Foundation – council involvement; the establishment of a local group to develop and grow the campaign; the sale of Fairtrade products in local shops, cafes, restaurants and other retail outlets; support for Fairtrade in community organisations and workplaces as well as public and media outreach to raise awareness and understanding of the scheme.

Councillor Kath Ryall, a member of the group, said: “We would like to thank all the businesses, schools, community organisations, volunteers, and the council, who, by embracing Fairtrade, have enabled this award to be possible. “By coming together to sell, use and promote Fairtrade products in West Dunbartonshire, we can show our support for communities in developing countries. Look out for the Fairtrade symbol in local shops. She added: “I’d also like to congratulate Craig Sullivan, one of the group members, who was recently awarded Fairtrade Volunteer of the Year by the Scottish Fairtrade Forum.” Fairtrade is a growing international movement to ensure that producers in poor countries receive a fair price for their goods. They benefit from decent wages and working conditions and the price they receive for their goods reflects the cost of production. It also allows for investment in safe water supplies, sanitation, healthcare and education. The Fairtrade Networking Group is looking for new members — if you are interested in joining, contact Amy Brown on 01389 737344. www.wdcpp.org.uk/key-information/fairtrade/ www.fairtrade.org.uk

Image courtesy of the Fairtrade Foundation.

Fairtrade Zone Status for West Dunbartonshire

The West Dunbartonshire Fairtrade networking group spent more than two years promoting the campaign in the area and ensuring that the criteria for zone status were met.

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

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PRE1408

Launch of 2015 East Dunbartonshire Business Awards NOMINATIONS open in March for the East Dunbartonshire Business Awards which will showcase innovative entrepreneurs and enterprises. A panel of judges from East Dunbartonshire Council (EDC), its partners and from business will choose the finalists. The prizes will be presented at a special awards dinner on Friday 29 May at The Eagle Lodge in Bishopbriggs. Last year 34 companies were nominated for 10 categories and more than 130 guests attended the glittering final. Once again the event will incorporate a charity fundraiser in aid of local good causes and the Kirkintilloch Herald series and Milngavie and Bearsden Herald are back on board as media sponsors. Councillor Alan Moir, convener of development and regeneration, said: “Preparations for the 2015 awards are gathering pace and I am looking forward to officially launching the event soon.

“Celebrating success is a great way to encourage other businesses and enterprises, helping to support and revitalise the economy, create and protect jobs, and encourage investment. “East Dunbartonshire Council provides a range of support programmes for new and existing businesses in the area through our economic development and Business Gateway services.” Winners receive a trophy, certificate and a branded media pack, including logos for use on websites, company vehicles and other promotional materials. Details of the award categories, timescales and application details will be announced shortly.

Caulders Has Gone from Strength to Strength SINCE winning Independent Retailer of the Year in 2014, Caulders Garden Centres has gone from strength to strength and expanded the business. The company took over the garden centre at Erskine hospital and has plans to develop its business at Mugdock Country Park in Milngavie. Owner, Colin Barrie, pictured above centre with Chris Filby (left) and Councillor Alan Moir (right) of EDC, commented: “These are exciting times for Caulders. We are delighted to be doing our bit to provide a first-class service for all our customers, while providing employment for local residents and helping the economy of East Dunbartonshire. “I hope as many enterprises as possible take the opportunity to apply for the 2015 awards – they are a terrific platform to showcase the great work taking place locally. “The award last year was a real feather in the cap for Caulders and all our employees.”

East Dunbartonshire Business Award winners with Councillor Alan Moir (back row left) and Council Leader Rhonnda G East Dunbartonshire Business Awards 2014 winners with Councillor Alan Moir (back row left) and council leader Rhonnda Geekie (back row right).

www.caulders.co.uk

Photos courtesy of East Dunbartonshire Council.

“The 2014 awards were a tremendous celebration of the many hard-working men and women helping to power East Dunbartonshire’s economy.

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

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Winners of Business of the Year, Exchange Communications

All the winners

The 2015 East Dunbartonshire Business Awards are coming soon!! Following on from the success of the 2014 East Dunbartonshire Business Awards, the 2015 Awards are going to be bigger and better. To be presented at a gala dinner on the 29th May 2015, we will be looking for the best, fastest growing and most innovative businesses in East Dunbartonshire to enter the awards which this year will be presented over 11 different categories

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Start up Business of the Year

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Growth Business of the Year

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Social Enterprise of the Year

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Best Service Industry

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Independent Retailer

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Hospitality, Leisure & Tourism Business of the Year

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E-Commerce Business of the Year

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Large Employer

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Women In Business Award

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Young Business Person

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Business of the Year

More details on the award, and once launched in March 2015 details on how to apply, can be found at www.eastdunbaton.gov.uk/businessawards

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NEED HELP WITH YOUR BUSINESS?

We can help East Dunbartonshire Council work to support the local economy through delivering business support projects which aim to attract businesses to the area, help new businesses develop and existing businesses grow within East Dunbartonshire. Come and talk us about programmes we have that can assist your business • Fully funded advice from one of our experienced experts • Funding to support to Start or grow your Business • Small grants to assist you develop an e-commerce enabled website or take on your first employee or a long term unemployed person • Advice on tendering with the public sector • Business loans to hep grow your business • Help with business planning • Workshops to develop your business skills • Support to relocate your business to East Dunbartonshire

For more information on any of the activities of the East Dunbartonshire Council to support businesses go to www.eastdunbarton.gov.uk/business, or call Economic Development at East Dunbartonshire Council on 0141 578 8530.

Bearsden and Milngavie Transport Issues Highlighted TRANSPORT issues in Bearsden and Milngavie are having an impact on the local economy. Congestion, inadequate park and ride facilities, no priority for buses and the lack of cycle use were highlighted at a Scottish Transport Appraisal Guidance workshop looking at the A81 MilngavieBearsden-Glasgow corridor. Chamber director Nick Allan, and Milngavie BID manager, Lesley Shaw, took part in the event which was commissioned by East Dunbartonshire Council to consult interested parties, review the problems and explore opportunities to improve transport infrastructure in the area. Private car ownership is high and is a major mode of transport. This causes significant congestion at various junctions at peak times and, despite a steady increase in rail travel as the preferred community option, the capacity of park and ride facilities is insufficient at local train stations to meet demand. In addition, buses are not given priority and cycle lanes are discontinuous which can discourage bike use. A number of options were considered ranging from minimal junction improvements and road reconfiguration to more extensive measures to provide people with viable alternatives to car use, as well as making highway and junction improvements. “From a local business and tourism perspective, transportation and parking studies need to recognise that Milngavie and Bearsden should also be attractive destinations and not simply departure points for Glasgow and beyond,” Nick said. Lesley added: “I was happy to be involved to ensure that Milngavie BID was represented and the optimum outcome for the community pursued. I await the updated proposals with interest.”

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

John Corcoran, MBE, Retires as Chamber Director by June Hyslop JOHN Corcoran, MBE, encouraged businesses to ‘take advantage of all the help that is on offer’ as he retired as a director of Dunbartonshire Chamber of Commerce At an age when most people are already well into retirement, John, 76, has only now decided to ease off and step down from the board. The community activist turned businessman has a track record of standing up for what he calls ‘the little guy’ and has never been afraid to speak his mind. He has been a driving force in the chamber of commerce for almost 25 years and will continue to be as both a member and fulfil the role of honorary president. John’s long association with the then Allander chamber began when he was head of estates at St Andrew’s College in Bearsden in the early 1990s. He had a seat on the local enterprise forum and on economic development groups. “Being part of the chamber gave us a lot more influence in the business world and in local government circles,” he explained.

He is proud of the fact that the chamber has a close relationship with both East and West Dunbartonshire councils. “It is important that they have a good relationship with the local business community and I am very pleased that relationship has blossomed. “Small and medium-sized enterprises have to work very hard to keep their heads above water but it can be done – and the chamber can help with support, advice and networking opportunities. “I would encourage every business to join their local chamber and to be a part of this great organisation. “Chamber directors are only too pleased to be able to support businesses regardless of their size or nature.” In 2011, John, who lives in Dumbarton, received an MBE in the Queen’s Birthday Honours List for services to business. The chamber will hold a dinner in his honour in May.

“There was recognition of the role the chamber had to play in the promotion of business.” He was instrumental in creating the countywide Dunbartonshire chamber in 2003 when Allander, West Dumbarton and later Strathkelvin amalgamated and counts it as one of the major highlights of his career. Soon afterwards John became the chamber’s development officer and then was its chief executive until 2010. Since 2002, he has also been chairman and managing director of St Andrew’s College Language Schools Ltd., which is now based in Glasgow having outgrown its Dunbartonshire premises. Photos by Caritas Images.

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

Ambitious Plans for Clydebank and Dumbarton AMBITIOUS plans to transform Clydebank and Dumbarton are taking shape. Design charrettes are giving local residents, business people and other stakeholders the opportunity to be involved in intensive consultations to prepare masterplans for the regeneration of the areas. West Dunbartonshire Council (WDC) has secured funding from the Scottish Government for the charrettes which engage local people in the design of their own communities. The results will be used to guide projects and developments over the next five to 10 years.

Clydebank Town Centre DEVELOPING a shared long-term vision and identifying proposals for different town centre development sites are on the agenda for Clydebank. Plans include increasing the range and choice of uses in the town centre, improving transport interchange facilities, traffic circulation and parking, and making more of the Forth and Clyde Canal. The Clydebank charrette was held during the second week in February and involved a design team led by Glasgow-based urban designers and architects, Austin-Smith:Lord LLP, economic regeneration specialists, Douglas Wheeler Associates Ltd, as well as property consultants, Ryden, and Transport Planning Ltd.

Photos courtesy of West Dunbartonshire Council.

Pre-charrette activities were organised by WAVEparticle in Clydebank and St Peter the Apostle High Schools, with pupils preparing display materials, and also in the town centre.

This will all help inform future local and housing development plans, other significant local policies and investment strategies. There will be an exhibition in Clydebank Town Hall on Wednesday 25 March from 2pm with final presentations of the vision, regeneration masterplan and next steps from 3pm to 4.30pm and 7.30pm to 9pm. http://west-dunbarton.gov.uk/planning-building-standards/ clydebank-town-centre-design-charrette/ @Cbankcharrette using #Cbankcharrette

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE â&#x20AC;˘ SPRING 2015

Dumbarton Rock and Castle THE area surrounding Dumbarton Rock and Castle has not yet maximised its tourism potential. The castle is an iconic feature which dominates the waterfront area but it is currently disconnected from the town centre. The Dumbarton charrette will explore opportunities to develop a shared long-term vision for Dumbarton Rock. It will also look at improving the setting and infrastructure including Pier Park at the base of the castle, the Dumbarton Football Club site,

and vacant development land on the approach to the castle, and at the area in a wider context, including Dumbarton East and Sandpoint Marina across the River Leven. A team of consultants led by Anderson Bell Christie has been appointed to assist with the charrette which took place over four days – on February 25 and 26, were be developed with the public at Dumbarton Football Club – and on February 27 and 28, in Dumbarton Burgh Hall with the Saturday morning to feedback and exhibition events. The results of the charrette will inform future council policy and Historic Scotland’s strategy for the rock and castle. This will be tied in to WDC’s recently approved, revised Dumbarton Town Centre and Waterfront Strategy which aims to unlock the potential of the waterfront, maximise development opportunities for vacant and derelict sites and transform the image and appeal of Dumbarton. The idea is to make it a more attractive place, socially, economically and visually. The strategy is based on the principle that no single event, process or action can achieve success for Dumbarton on its own, and recognises that successful delivery will depend on input from many different groups, including the business community. www.west-dunbarton.gov.uk/business/regeneration/dumbartontown-centre-projects/dumbarton-castle-surrounds-charrette/ www.west-dunbarton.gov.uk/business/regeneration/dumbartontown-centre-projects/dumbarton-town-centre-waterfrontstrategy-2014/ #dumbartonrock

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

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INDUSTRIAL UNITS TO LET WEST Dunbartonshire Council have a range of industrial units to let in various locations throughout West Dunbartonshire. Our industrial units are available for a range of uses including workshops, light industrial, manufacturing, and distribution. Units range in size from 560 sq.ft. (52 sq.m) to 5,000 sq. ft (465 sq.m)

Dumbarton Company set to grow in 2015 AN experienced local entrepreneur, Jim Smith, last year expanded his business portfolio with the addition of Dumbarton Precision Engineering (Scotland) Ltd. His original company, Smith Engineering (Scotland) Ltd. has been operating in the local area since 1991. The new company designs and develops precision parts for high speed production facilities within a range of industries including food and drink, electronics, telecommunications and medical. After receiving initial funding from West Dunbartonshire Council and accessing Business Gateway advisory services, the company has grown considerably, investing in new machinery, fitting out new premises, up-skilling key staff and recruiting new employees. This has contributed to Dumbarton Precision Engineering and Smith Engineering working individually, and collaboratively, on major projects in the North Sea and beyond.

For Further information contact our estates team: ALEXANDRIA Lois Thoms • Tel: 01389 737178 CLYDEBANK Craig Maxwell • Tel: 01389 737256 DUMBARTON Ian Dewar • Tel: 01389 737201

Jim said, “We had a great 2014 and are looking forward to expand on this success and drive Dumbarton Precision Engineering even further in the coming year. We have received excellent advice and grants which have helped us take on new staff and ensure they are trained to the highest standard.”

To find out how West Dunbartonshire Council and Business Gateway can help your business grow contact the WDC Business Support team for more information:Tel 01389 737777 or Email: business.support@west-dunbarton.gov.uk

….and if your business is growing it is even more important to know who to talk to. The Procurement Team at West Dunbartonshire Council and Business Gateway would like to invite you to Meet the Buyer from the local council to help you understand how the council engages with suppliers and providers and how your business can benefit. You will also be able to tap in to their extensive contacts in other national advisory bodies such as the recently re-launched Supplier Development Programme, and wider purchasing consortia such as Scotland Excel and Scottish Procurement. We know your time is at a premium and we are offering ‘Supplier Surgeries’, typically between 4 and 7 pm, where you can book a 45 minute appointment to help you gain a better understanding of the opportunities that are out there for your business. Business Gateway will also be there to provide information on the full range of business advice, information and support services available to assist your growing business, including the funding and support initiatives available through the Business Support Team at West Dunbartonshire Council. Business Gateway in Clydebank is the first point to contact to get you in front of the right people. Call 0141 530 2408 or e-mail info@bgwestdun.co.uk to register your interest and we can discuss your requirements and book you an appointment.

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the world as an international oil and gas trader ensuring that consignments are loaded on to tankers and delivered as promised in good condition. It is a tough, high stakes industry which has taken Henry to places like Nigeria, where he has had to carry a gun for his own protection, Australia, Papua New Guinea, Saudi Arabia and Tasmania, as well as to Houston and Dallas in the USA and to the tar sands in Alberta, Canada. In one three week period recently he took 16 flights and passed through airport security 32 times. The downward spiral began when the USA asked the Organisation of Petroleum Exporting Countries (OPEC) to cut production to keep prices up but it refused.

Oil Price Fall Provides Welcome Respite FALLING oil prices are providing a welcome respite for many who rely on it, says chamber member Henry McLaughlin of Grangemouth Oil, and the UK is better placed than most to ride out the downturn. Forecasters reckon that Scotland has around 40 years of production left on the east coast and 100 years of reserves on the west which are currently inaccessible as it is a Ministry of Defence operational area. As InCommerce was being finalised, the price of Brent crude, an industry benchmark, fell to its lowest level below $50 a barrel in six years, and the UK’s four biggest supermarkets had all cut their fuel prices again. “The industry can stand it,” he said, “All they have to do is wait – the generating capacity is still there. Meanwhile, there are a lot of winners in industry and transport and it helps car drivers and consumers.”

OPEC is an intergovernmental body comprising the 12 countries that supply 40 per cent of the world’s oil. It had already exceeded its production targets but was willing to take a temporary financial hit to maintain good relations with China which is currently building its oil stocks. Meanwhile, the USA has been changing its laws to allow a black gold rush on drilling the Wilson Basin, nicknamed the ‘Bakkon’ oil field, which has an estimated 500 billion barrels recoverable. This would keep the USA supplied at present day consumption for a period of 41 years. As a result, its oil stock quietly climbed by 34 per cent. Production from North American shale companies has also increased the supply of oil and gas and large amounts are flooding the market from the tar sands of northern Canada. “As long as this volume of oil is being put on the market prices will stay low,” Henry added. “The big losers are Venezuela which can’t diversify, plus it already had existing financial troubles. The other big loser is, of course, the Russian rouble which has been going down at a rate of knots. “The oil price has dropped more than 40 percent between June and December 2014. “The USA is also awash with gas – every day they have to burn off an amount that would supply two cities the size of Chicago. “They were planning to lay a 7600 nautical miles supply pipeline from the United States to China but that project is now in jeopardy since the Chinese found their own shale gas.”

Henry first worked in the industry in 1974 when he was on the Cormorant A platform in the North Sea.

Henry thinks the United Kingdom would be well advised to consider laying a 4,700 nautical miles pipeline from the US and on to Europe as this would provide an alternative supply given the ongoing problems in Russia.

He subsequently saw an opportunity to become involved in back-to-back deals and, for the last 12 years, has travelled

“It would also have the effect of stabilising gas prices long term and be a great investment opportunity for all,” he concluded.

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

Whisky Industry’s Douglas Cruickshank Retires CHIVAS Brothers bade a fond farewell to Douglas Cruickshank as he retired following a distinguished 47-year career in the Scotch whisky industry. Douglas switched from his role as production director last year to oversee the development of the company’s new Dalmunach distillery in Speyside. Fittingly, this was on the site of the company’s since-demolished Imperial distillery where Douglas began his career as a 15-year-old labourer in 1967. Douglas progressed through various roles with then-owner Distillers Company Ltd and spent a spell working for J&G Grant at Glenfarclas, before joining Campbell Distillers in 1992 as distilleries director. In 2002, following the acquisition of Chivas Brothers by Pernod Ricard, Douglas was appointed production director responsible for all distillation as well as warehousing and inventory, a role that was significantly enhanced with the acquisition of Allied Distillers in 2005. In 2007, he was promoted to operations director, which included responsibility for bottling and procurement. He switched to focus solely on production in 2012, with responsibility for the company ’s distillery expansion programme. On completion of this, Douglas relinquished his role as director, while agreeing to stay on to oversee the design and build of Dalmunach. Under his stewardship, the company won ‘Distiller of the Year’ at the International Wine and Spirits Competition on several

occasions between 2002 and 2010. In 2004 he was named ‘Master of the Quaich’ – a title held by fewer than 200 people worldwide, and a mark of recognition by the whisky industry of ‘an exceptional personal contribution.’ During his career with Chivas, Douglas made a significant contribution to the business, as its distilleries reached record production levels and ever-higher efficiencies. A major warehouse rebuilding programme was successfully completed and, on the manufacturing side, he oversaw record volumes at each of the company’s bottling sites. Douglas said: “Managing two major acquisitions – Chivas Brothers in 2002 and Allied Distillers in 2005 – was a significant highlight for me and Pernod Ricard. “Within manufacturing we made significant steps forward in line efficiencies, and in the integration of our two major bottling halls in Paisley and Dumbarton. I attribute both my success, and that of Chivas Brothers, to the quality of the various teams I have built during my time as a director.” Paying tribute to Douglas’ remarkable and diverse career, Chivas Brothers chairman and CEO Laurent Lacassagne said: “I would like to thank him very warmly for his pivotal role in developing our Scotch whisky business during a dynamic period of growth and change in the industry. “Most recently, I’d like to commend him for his excellent work bringing Dalmunach Distillery into production – a fitting end to such a distinguished career, in the place where it all began.”

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

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“I enough to work withwith some fantastic “I have havebeen beenlucky lucky enough to work some fantastic clients over the years and there is no doubt our commission clients over the years and there is no doubt our commission to trophy for Virgin Money’s SouthSouth to create createthe theEndeavour Endeavour trophy for Virgin Money’s Pole expedition helped to raise our profile considerably,” Pole expedition helped to raise our profile considerably,” said John. “The images of HRH Prince Harry holding said John. “The images of HRH Prince Harry holding the trophy at the South Pole in December 2013 the trophy at the appeared across theSouth globe.Pole in December 2013

Originally Ireland, John set upfocusing his eponymous business, appeared across the globe. Johnfrom Galvin Design, in 2008, on the production John of Galvin Design, in 2008, focusing on the production contemporary furniture and lighting products in a range “As a business we have constantly tried to develop of contemporary furniture and lightinginteriors, products in a range “As business we have tried to develop of fine woods, for luxury domestic galleries and newa ideas and there is no constantly doubt Business Gateway’s highfor specification environments. support overand thethere past eighteen months has been of fineother woods, luxury domestic interiors, galleries and new ideas is no doubt Business Gateway’s invaluable. Our the adviser us tomonths secure funding other high specification environments. support over pasthelped eighteen has been With support from Business Gateway and a group for some much machinery and invaluable. Ourneeded adviserspecialist helped us to secure funding of specialist local suppliers, John and his three strong team he is continuing to advise us in other areas including With support from Business Gateway and a group for some much needed specialist machinery and are now looking to develop the business and there are plans exporting, recruitment and brand development.” of specialist local suppliers, John and his three strong team he is continuing to advise us in other areas including to launch a new website (www.johngalvindesign.co.uk) are now looking to develop the business and there are plans exporting, recruitment and brand over the coming weeks. To find out how Business Gateway candevelopment.” help to launch a new website (www.johngalvindesign.co.uk) your business, call us on 0141 530 2408 or visit over the coming weeks. To find out how Business Gateway can help www.bgateway.com/westdunbartonshire your business, call us on 0141 530 2408 or visit www.bgateway.com/westdunbartonshire Download our free business support app.

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Scottish Chambers Chief Awarded OBE LIZ Cameron, Scottish Chambers of Commerce (SCC) chief executive, received an OBE in the Queen’s New Year Honours List. She was given the accolade for her services to business and commerce. Commenting on the award, Liz said: “Working with the chamber network has provided me with many opportunities, enabling me to meet and engage with so many exciting and inspirational people in business, education and the public sector. “To be personally recognised in this way is truly wonderful. I owe so much to so many others who have helped me throughout my career, and am very grateful.”

She has also been closely involved with the Scottish Government review of the public procurement process to ensure easier access for small and medium-sized businesses in particular. As part of SCC’s international trade programme, Liz has been instrumental in setting up new trading partnerships with overseas organisations in countries such as China, Mongolia and Turkey. She was recently recognised as a finalist in the Scottish Business Female Entrepreneur of the Year and is vice-chair of the Scottish National Lottery Fund. Liz lives in Gourock, is married to husband Sam and has two children, Lloyd and Rebecca.

With a career spanning three decades and recognition as one of the top 10 ‘Women of Influence’ in Scotland, Liz has been head of the leading business organisation for over 10 years. Before that she was chief executive officer at Renfrewshire Chamber of Commerce, a post she took on in 1996 when she merged three companies to form a new chamber for the area. Throughout her career Liz has represented and promoted the needs of business and has successfully spearheaded a number of ground-breaking initiatives.

Liz also led Scotland’s business community by establishing the early Enterprise Trust Networks in the 1990’s, which focussed on encouraging the next generation of entrepreneurs by providing advice, support and ideas to help them plan and run their own ventures in regenerated areas across Scotland. She was also responsible for developing and establishing the first pilot of a Finance Loan Fund to help young people aged 16-25 set up their own businesses. More recently, as part of SCC, Liz has overseen the delivery of the highly successful Business Mentoring Programme and more than 8,000 businesses have benefited from its advice and support services.

Photo courtesy of Scottish Chambers of Commerce.

She established COMPACT, one of the first public/private partnerships between business and education which adopted sustainable and socially responsible policies to provide jobs in disadvantaged areas.

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

Photos courtesy of West Dunbartonshire Council.

Pupils Encouraged to Consider Careers in Engineering 30

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

SENIOR pupils from all five secondary schools in West Dunbartonshire were encouraged to consider careers in engineering. World class, sector-leading firms Agggreko, BAE Systems, Babcock, chamber member, Glenhead Engineering (with support from One CNC software providers), Robertson Construction and Lockheed Martin took part in two events promoting engineering – the first of their kind in West Dunbartonshire and in the West of Scotland. They were hosted by West Dunbartonshire Council’s (WDC) Educational Services Employability Skills Team and attended by West College Scotland, the University of Strathclyde, Skills Development Scotland, Modern Apprentices, graduates and parents. Pupils took part in employer-led practical workshops and received careers advice aimed at addressing a serious engineering skills shortage which makes it is vital for young people consider it as a career.

One of the main benefits for pupils was hearing about apprenticeships from Modern Apprentices themselves. A S5 Clydebank High School pupil said that he found out information about apprenticeships that he otherwise wouldn’t have. The final report from the Wood Commission for Developing Scotland’s Young Workforce, published in June 2014, called for schools, further and higher education providers and employers to work together more closely. The events, in Clydebank and Dumbarton, showcased the collaborative approach endorsed by Wood, and is a format the team hopes to replicate in the future. Terry Lanagan, WDC executive director of educational services, said: “It was clear that the young people involved were inspired and motivated by their engagement with employers and with people from college and university.

“Scotland, despite its proud engineering history, now faces a skills shortage in this area and it is essential that we encourage young people to seriously consider a career in engineering “They also met Modern Apprentices who have been given a wonderful start to their careers by some top engineering firms which are based in or near West Dunbartonshire. “I spoke to several S5 and S6 students who said that the events had made them seriously reconsider what they want to do next. “By engaging collaboratively with industry and with further and higher education, West Dunbartonshire Council is showing its commitment to this agenda for the benefit of young people who can and will be the next generation of scientists and engineers.”

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

OUR AIM IS TO MAKE THE MOST THOUGHT PROVOKING SINGLE MALT WHISKY POSSIBLE. The Islay Barley Exploration series: Bruichladdich Islay Barley 2007. Harvested in 2006 and distilled in 2007, the grain for this iconic whisky was grown in the ministers field at Rockside farm 1 mile from the Atlantic ocean on Islay's west coast. A painfully slow distillation to gently coax the delicate oils and flavour compounds from the barley, coupled with casks carefully selected to preserve those flavours, has resulted in a whisky of exceptional complexity. Bruichladdich is trickle distilled through tall, elegant stills and matured for all of its life in warehouses on Islay’s Atlantic coast. Chosen by hand, eye and taste rather than a process or formula, every drop is hand crafted by our team of artisans, led by proud Ileach and Master Distiller Jim McEwan. The only major distiller to bottle spirit on the island itself, Bruichladdich never add colour or chill filter, retaining the vital natural oils which give the spirit its complex flavour profile and unctuous mouth feel. With a reputation for producing cult single malts that challenge the malt convention, Bruichladdich produce three different brands – Bruichladdich – always unpeated. Port Charlotte, heavily peated and Octomore – the most heavily peated spirit in the world.

WE BELIEVE THAT ISLAY WHISKY SHOULD HAVE AN AUTHENTICITY DERIVED FROM WHERE IT IS DISTILLED AND WHERE IT IS MATURED, FROM THE PHILOSOPHIES OF THOSE WHO DISTIL IT. A SENSE OF PLACE, OF TERROIR THAT SPEAKS OF THE LAND, THE BARLEY AND THE WATER FROM WHICH IT WAS MADE, AND OF THE HUMAN SOUL THAT GAVE IT LIFE.

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Scottish Chambers Calls for Business Rates Freeze

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a business summary....

FREEZING business rates would have delivered stability for business according to Liz Cameron, director & chief executive of Scottish Chambers of Commerce. Commenting on the Scottish Parliament’s decision to pass the budget in February she said that its lack of commitment do so until the next revaluation was ‘disappointing’. “This would have delivered much needed relief for many Scottish businesses and a review of business rates would result in direct cost savings for more businesses, releasing much needed capital to increase investment and create jobs.” However, she welcomed the fact that the Small Business Bonus Scheme, continues to assist many Scottish businesses. “It is promising to see useful and practical measures included to grow and enable the growth of Scottish business. “Of particular importance, is the funding targeted towards advancing Scotland’s skills and youth employment agenda, increasing investment in infrastructure and providing support for the oil and gas industry,” she added. “Of course, there is much more to be done and we will continue our efforts to strengthen Scottish business. “Now, it is vital that our approach is business-led by targeting public funds in the right areas, using the right methods, enabling growth of Scottish businesses and creating wealth and jobs for Scotland.”

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

New Members DIABETES SCOTLAND

DIABETES Scotland cares for, connects with and campaigns on behalf of people affected by and at risk of diabetes.

Photo courtesy of Diabetes Scotland.

Babies of women with diabetes are five times as likely to be stillborn; the prevalence of depression is approximately twice as high in people with diabetes as it is in the general population; 100 amputations are carried out each week because of diabetes; life expectancy is reduced, on average, by more than 20 years by having Type 1 diabetes. Ryan Taylor, corporate and major donor fundraiser, said: “We rely on the generosity of supporters to maintain our commitment to help every Scot affected by diabetes.

GLENHEAD ENGINEERING

GLENHEAD Engineering Ltd has grown significantly since it began trading in 2005, increasing its employees, its turnover and buying new plant and machinery.

Photos courtesy of Glenhead engineering.

Last year it moved to larger premises in Dalmuir, Clydebank, which were officially opened by Scottish Government Minister for Energy, Enterprise and Tourism, Fergus Ewing, MSP. Glenhead serves a wide range of industries including aerospace, automotive, defence, electronic, energy, food and drink, medical and scientific. Its extensive client base includes Lifescan Scotland Ltd (part of the Johnson & Johnson group), Glacier Energy Services Ltd, Mahle Engine Systems UK, and Vascutek Ltd.

SILK BLOOMS

SILK Blooms Ltd is the UK’s leading supplier of quality silk flower displays and catered to more than 7,000 weddings worldwide last year.

Photos courtesy of Silk Blooms.

The company was founded by David McDaid and Mara Naismith in Bishopbriggs, Glasgow, in 2012 to fill a gap in the market for luxury artificial flowers that combine art with functionality.

Prestige clients include professional footballer Kolo Touré of Manchester City and Liverpool FC, Estée Lauder, Calvin Klein, Givenchy and many more. Silk Blooms specialises in weddings, home décor and corporate displays, and can supply

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • WINTER 2014

“The chamber has been particularly enthusiastic in supporting our efforts and I look forward to engaging further with members throughout 2015 whether that’s by bringing our Type 2 diabetes risk assessment team to the workplace or helping plan and publicise your big fundraising challenge.” Ryan Taylor – Corporate and Major Donor Fundraiser Diabetes Scotland, Venlaw Building, 349 Bath Street, Glasgow G2 4AA. T: 0141 245 6380 Careline Scotland 0141 212 8710 E: scotland@diabetes.org.uk W: www.diabetes.org.uk/scotland /diabetesUK Scot /DiabetesScot

Facebook “f ” Logo

CMYK / .ai

Facebook “f ” Logo

CMYK / .ai

It offers precision engineered products manufactured to high tolerances which include press and mould tools, jigs and fixtures, prototyping and mandrels. In addition, it also provides a design and problem solving service. Glenhead’s quality standards are in conformance with its ISO9000:2008 certification Glenhead Engineering Ltd 58 Beardmore Way Clydebank Glasgow G81 4HT T: 0141 952 9945 F: 0141 951 1731 E: info@glenheadengineering.co.uk W: www.glenheadengineering.co.uk

any flower, in any colour, to any design, including bespoke, whatever the season. Its work has been recognised in numerous magazines and exhibited at the country’s largest wedding shows. Silk Blooms is a corporate member of the British Florists Association (BFA). Silk Blooms Ltd 6 Saint Mungo Street, Bishopbriggs, Glasgow G64 1QT. T: 0845 519 0476 (freephone) M: 07546 938889 E: sales@silkblooms.co.uk W: www.silkblooms.co.uk

Chamber Members Boost Their Green Credentials TWO chamber members have boosted their green credentials by reducing their carbon footprint. The Dumbuck House Hotel and Loch Lomond Shores are both reducing their consumption of resources by working with the Dumfries-based Crichton Carbon Centre. Its carbon footprinting programme, known as ‘sustainable process improvement’, is delivered in partnership with West Dunbartonshire Council. It is free to participants and takes a baseline of all activities incurring carbon emissions such as heating, electricity use and waste outputs, and recommends ways to effectively reduce these. The result is a business with reduced costs and a smaller carbon footprint which customers like. Both the Dumbuck and Loch Lomond Shores are installing LED lighting, with motion sensors in lesser used areas, and providing recycling facilities for visitors and staff. In addition, the hotel is planning to retrofit windows with double glazing and is considering installing a hassle-free keypad system which will switch off all electronics when guests leave their bedrooms. Co-owner, Petra McMillan, said: “Today with rising energy costs and diminishing fossil fuel reserves, it is both financially and ethically sensible to seek the most efficient way to manage our consumption of resources and our output of waste.” Loch Lomond Shores already embraces the green agenda with its outdoor activities, buggies, electric cars and local farmers’ markets. However, it now wants to reduce its carbon footprint further and be a role model for its visitors. To offset its remaining conventional energy consumption, it is looking at installing solar photovoltaic panels which would also provide a positive visual cue for customers. General manager, Clare Gemmell, explained: “As a flagship local business we see ourselves as being a role model for our visitors and want to do what we can to promote greener living. “Loch Lomond Shores is not just about the shopping, it’s a whole family experience and we are constantly striving to enhance that. The programme will help with costs too which will hopefully be passed on to the customer.” www.dumbuckhousehotel.com www.lochlomondshores.com www.sustainableprocessimprovement.co.uk

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

The Fairways Funeral Plan

The personal service you deserve. The Fairways Funeral Plan is individually tailored to meet your needs. Everything included in The Fairways Funeral Plan is fully guaranteed no matter how high prices rise and we’ve created flexible payment plans to suit any budget. So even in uncertain times, you can rest assured everything will be taken care of. Simple, affordable ways to pay. Pay in full with a single payment or over a set period. Or by fixed monthly payments. Saves your loved ones worry and a financial burden. Choose from a Tailor-made option or from 3 Set Cremation Plans.

Protects against the rising cost of funerals. Your family won’t need to pay a penny more towards your plan, even in 20 or 30 years time. Consultations can be arranged in the comfort of your own home.

For more information and a free brochure please contact:

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0141 772 8212

Wylie & Lochhead

0141 954 4488

0141 332 2653

860 Crow Road, Anniesland

McLays of Milngavie

201 Pitt Street

4 Crossveggate Estate, Milngavie

0141 956 2373

This voucher entitles the bearer to a £50 discount off the retail price of a Fairways Funeral Plan.* Terms & Conditions: 1. This discount is solely redeemable by the presenter of the voucher, who may use it to purchase a plan for themselves or an immediate family member, but must be the person responsible for organising the purchase. The voucher may not be exchanged for cash. 2. The discount will be deducted from the retail price of the Funeral Plan purchased at time of sale. 3. Only one discount is available per transaction. 4. This voucher has no cash value and may not be used in conjunction with any other discount or promotion. 5. The decision in relation to each discount is ﬁnal and binding. 6. *Subject also to the terms and conditions of the Funeral Plan purchased. 30/11/2013. MKT/13/014 7. This discount does not apply when paying for a plan by ﬁxed monthly payments. 8. This voucher is valid until 31.12. 2011. MKT/11/076

We are a small family run delicatessen and cafe, Daughter (Julie) and Mother (Lin). Been trading for five years, serving home cooked food, including full breakfast, tasty soups and made to order sandwiches and panini. All baking is home made including scones, carrot cake and thick caramel slice. Deli and grocery products are mainly sourced from Scottish producers and suppliers, along with a selection of ingredients for around the world.

10 Ancaster Square, Callander, FK17 8ED Tel: 01877 331220 email: deli.ecosse@yahoo.co.uk www.deliecosse.co.uk

Normal opening hours Oct - Easter 8.30am til 5pm Thursday to Tuesday, Closed on Wednesday. Easter to Oct 8am til 5.30pm.

£50OFF

LOMOND LOGS

Fully seasoned firewood If you are planning a day in the logs & kindling great outdoors, pop into the Delivered in bags or bulk loads deli to fuel up before venturing Delivered in bags out or enjoy a well earned Best prices guaranteed coffee and cake afterwards. or bulk loads Outdoor seating available, Order your regular supplies from Andrew on Best prices guaranteed weather permitting, so enjoy a coffee or cold beer while watching the rest of the world go by.

m: 07793 158817 t: 01360 660911 or by Order your regular supplies email: andrewmurray911@hotmail.co.uk from Andrew on: m: 07793 158817 t: 01360 660911 email: andrew@lomondlogs.co.uk www.lomondlogs.co.uk

Event Reports Make the Most of LinkedIn

MAKING the most of LinkedIn can help you and your business, according to chamber social media guru, Gillian Dick. She told members at a lunch and learn event that Google prioritises LinkedIn results and that a profile there is a valuable online digital business card. Gillian pointed out the importance of having a decent photograph on LinkedIn, a good title and a call to action, adding that every business should have a company page on the social networking site. “Make it your mission to be found first on LinkedIn,” she said. “Optimise and enhance your profile, connect with people and groups.” “You can be a member of 50 groups on LinkedIn – use them to start a conversation, to be part of the online community.” She recommended spending 20 minutes a week on LinkedIn and, above all, keeping it professional at all times.

Whisky Tasting Notes A beetle which destroyed French cognac vines in 1880 gave whisky its chance to shine. The amber nectar is now the one of the UK’s biggest export earners adding almost £5bn a year in value to the economy, providing jobs both directly and indirectly through the supply chain. Chamber members heard from Andrew Ferguson, who is known as The Whisky Guy, about the origins and development of the world class product and about the different characteristics of highland and lowland malts. Surprisingly the ingredients for our national drink are simple – water, malt or barley, yeast, time and money. Andrew noted that some of the most popular whiskies are from Speyside which has about half of all Scotland’s distilleries. They are light, floral and unpeated in contrast to those from Islay, which has eight distilleries. There was an opportunity for some members to sample a number of whiskies and compare tasting notes with Andrew.

Communicate More Businesses should be doing more about communications not less. If you have a good story, the media is your megaphone to tell people about your business. There are now more options than ever with social media and there is no one right answer as to what works best. It depends on what your objectives are, said Marjory Calder, a director of The Big Partnership, Scotlands largest PR company. “It’s about creating a voice, looking at what channels are available and at what works best for your business,” she told chamber members at a networking lunch in Cameron House Hotel. She suggested using case studies, with language that fits your demographic, Tweeting links, Facebook postings and making use of image sites. “Give a story and images that appeal to your target market, be creative, make it interesting and be authentic – what you are saying has to be broadly true and consistent.”

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

Events Diary... February

Meet Colin Barrie, owner and managing director of Caulders Garden Centres. He founded the business in 1999 with his wife Mandy when they opened a small plant centre at Mugdock Country Park.

Thursday 26 February 6pm – 8pm

Loch Lomond Brewery The Dumbuck House Hotel, Glasgow Road, Dumbarton G82 1EG. £20 chamber members/£30 non members (+ VAT). Includes buffet, tea and coffee. Visit the refurbished Dumbuck House Hotel and hear about Loch Lomond Brewery’s award-winning ales from one of its founders, Fiona MacEachern. The brewery now has twelve brews (and counting) with the Ale of Leven, the first recipe it launched in 2011, still its most popular.

Since then the business has grown steadily, they now have four garden centres, including a new acquisition at Erskine, and employ more than 140 staff. Caulders has won numerous awards including Independent Retailer of the Year at the inaugural East Dunbartonshire Business Awards in 2014 and has been Overall UK Garden Centre of the Year. Its Kirkintilloch branch was recently awarded Garden Centre of the Year for Scotland for the second time.

April The chamber is organising hustings meetings in East and West Dunbartonshire to give members and guests the opportunity to quiz general election candidates. See the chamber website for details.

May

It created a special commemorative beer for the Maid of the Loch’s 60th anniversary last year and is planning another to help raise funds so that the last paddle steamer built in Britain can sail again.

March Thursday 26 March 6 – 8pm

Caulders Garden Centres Caulders Garden Centre, Kilsyth Road, Kirkintilloch G66 1QF. £20 chamber members/£30 non members (+ VAT).

Photo courtesy of Aggreko.

Includes buffet.

Photo courtesy of Caulders.

Wednesday 27 May 12 – 2.30pm

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

Aggreko Site Visit and Guided Tour Lomondgate, Stirling Road, Dumbarton G82 3RG. £20 chamber members/£30 non members (+ VAT). Includes buffet lunch.

This is a chance to see Aggreko’s manufacturing facility which was opened by HRH the Princess Royal in April 2012. There will be a presentation by the company’s head of operations, Jim Kilpatrick, followed by a tour of the premises. The bespoke 165,000 square feet production building and 25,000 square feet of office space employs around 400 people designing, developing, manufacturing and supporting the production of power generators and temperature control equipment. Aggreko plc is the global leader in its field and supplied major sporting events including the 2012 Olympic Games, the FIFA World Cup, the Superbowl and the 2014 Ryder Cup. Places are limited for this event so don’t delay – book now!

Business Gateway East Dunbartonshire Wednesday 25 February 9.30am – 12.30pm McGregor House, Kirkintilloch

Marketing Your Business Create a realistic marketing plan, improve how you market your business and increase sales. Wednesday 18 March 9.30am – 12.30pm Milngavie Enterprise Centre

Business Lunch Club Diary Dates

Social Media

Tuesday 10 March 12 – 2pm Casa Italia 1 Montrose Street, Clydebank G81 2JF.

Increase your understanding of social media and how it can

Tuesday 14 April 12 – 2pm Virgin Active Milngavie, Strathblane Road, Milngavie G62 8HJ.

Wednesday 25 March 9.30am – 12.30pm

be used to benefit your business.

McGregor House, Kirkintilloch

Members and guests £10 payable direct to venue.

Mastering Selling Skills Improve you selling skills and increase sales. Wednesday 1 April 9.30am – 12.30pm Milngavie Enterprise Centre

Marketing Your Business Create a realistic marketing plan, improve how you market your business and increase sales. Wednesday 15 April 9.30am – 12.30pm

to book chamber events

McGregor House, Kirkintilloch

Call our events team on 0141 280 0272 or e-mail: admin@dunbartonshirechamber.co.uk

Bookkeeping Equip yourself with the knowledge and skills necessary to

For updates and the latest events information, check the chamber website and social media.

manage your finances and comply with regulatory and legal

www.dunbartonshirechamber.co.uk

More information at www.bgateway.com/local-offices/east-

requirements using a relevant bookkeeping system.

dunbartonshire/local-events/ unless otherwise indicated. To book call 0141 578 8530 or visit www.edbusiness.net

DUNBARTONSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SPRING 2015

ADVERTISING FEATURE

ERSKINE Reid Macewen

estled in a corner of the magnificent Erskine Estate, in Bishopton, Renfrewshire, the Erskine Reid Macewen Training and Conference Centre is like no other. Originally the stables of the stately Erskine House and Estate, it was completely renovated, under the watchful eye of Historic Scotland supported by the Heritage Lottery Fund, to operate as a modern training and conference facility. The peaceful setting makes it easy to forget how close it sits to the M8, Scotland’s busiest motorway. The motorway link allows easy access not only to Scotland’s two largest cities, Glasgow and Edinburgh, but their respective international airports. Catering for training events, meetings and seminars is the speciality of the Erskine Reid Macewen Team. Four rooms of varying sizes provide ample facilities for an event, be it for a simple meeting or a busy conference. In addition to the full disabled access and free car parking is the added bonus of the nearby IT Training/Web Conferencing Suite, fitted out with modern all-in-one high performance PCs, as well audiovisual equipment and onsite technical support. This complete package is what makes the Erskine Reid Macewen one of the most desirable and popular venues in Renfrewshire.

The Erskine Reid Macewen prides itself on delivering a consistent, high quality service which our happy and returning clients are only too happy to comment on:

“Fantastic as usual!” Always receive a great service when holding “events here! ” Friendly and helpful staff who make the “whole event run smoothly ” – NHS GGC

– Renfrewshire Council

– Chivas

As one of Scotland’s leading ex-Service charities Erskine offers the ultimate feel good factor to every booking as all profits from the Erskine Reid Macewen help support veterans throughout Scotland. For a brochure or to make a booking please call 0141 814 4534 or email reidmacewen@erskine.org.uk. Erskine Reid Macewen Training and Conference Centre, Bishopton, Renfrewshire, PA7 5PU. www.erskine.org.uk.

A venue as unique as your needs…

Open all year round Disabled access Catering available

Excellent motorway access Full conference facilities All profits support veterans in Scotland

Up to 100 delegates Close to Glasgow Free car parking

Erskine Reid Macewen Training and Conference Centre www.erskine.org.uk reidmacewen@erskine.org.uk 0141 814 4534 Erskine Reid Macewen - Half page to sit with editorial.indd 1

06/02/2015 14:49:35

Unrivalled expertise in the Scottish Licensed Trade Passionate about our Product and our Service Centre of Excellence for Staff Training

137 Shawbridge Street Glasgow G43 1QQ

tel +44 (0)141 649 9881 fax +44 (0)141 649 7074 InverarityMorton.com

Want to grow your business to the next level? We can help.

Ambitious young company or already well established in East Dunbartonshire? Business Gateway can offer you access to a range of professional services designed to help take your business forward: • Mentoring from our team of industry-experienced advisers. • Peer support and networking opportunities. • Market research and insights. • Information-rich website full of resources to help with financial planning, recruitment, training, expanding into new markets and more. • Programme of local workshops and training events. Just some of the reasons why more and more businesses are turning to us as their gateway to business expertise.

0141 578 8530 www.bgateway.com

Business Gateway services are delivered by Local Authorities, Scottish Enterprise and Scottish Government with the support of associated partner organisations. Maximum call charge from BT landline is 3p a minute.