INcommerce
YO UR FR EE CO PY
THE FORTH VALLEY CHAMBER OF COMMERCE BUSINESS MAGAZINE
ISSUE 8 • AUTUMN 2014
www.forthvalleychamber.co.uk www.stirlingchamber.co.uk
The perfect location for your next event Give your guests the wow factor at your next event with inspirational space now available for hire at Forth Valley College’s Stirling Campus. The stunning new campus is situated in East Kildean, Stirling (Just off Junction 10 of the M9) and is the perfect central location with Glasgow and Edinburgh only 40 minutes away. Nestled on the banks of the River Forth, the campus boasts breath-taking views of Stirling Castle, the Wallace Monument and the Ochil Hills. The state-of-the-art campus offers modern, flexible space which can be used for a wide range of events including: • Conferences • Training • Special Occasions • Meetings • Business Dinners • Private Dining • AwardsCeremonies • Workshops The venue also offers additional benefits such as: • Catering from our award winning hospitality team
• All the latest technology
• Free Wi-fi • Free parking
We also have space available for hire at our other campuses in Alloa, Falkirk and Raploch.
To discuss your event today, please call: (01786) 406097 or email: fvctheplace@forthvalley.ac.uk
www.forthvalley.ac.uk/theplace
© Forth Valley College 2014
All information was correct at time of publishing, but may be subject to change.
Making Learning Work
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e are delighted to announce in this issue the launch of the Forth Valley Chamber of Commerce Business Awards 2015, the largest Business Awards covering the Forth Valley. Our main sponsor has been confirmed as the Ministry of Defence and we look forward to working with them to deliver another exemplary event.
The 2014 Awards were a wonderful celebration of the diversity and achievements of businesses in the Forth Valley. The standard of entry was incredibly high and we are hugely proud of our business community. We are sure that the competition for the 2015 Awards will be equally competitive. Winners of the 2015 Business Awards will gain automatic entry into an equivalent category in the Scottish Chamber of Commerce “Business Honours” later in 2015. At the 2014 Scottish Business Honours eight Forth Valley businesses were selected as finalists. We congratulate Life Fit Wellness who made it through to the final shortlisted three and just missed out on being the winner of “Most Promising Business”. To find out more about the Awards please go to page 24. Remember that these Awards are open to all businesses operating in the Forth Valley area and, you do not have to be a member of the Chamber to enter. This is your Chamber and we are all keen to hear from members on what works for you and what doesn’t, therefore please feel free to contact me or any member of the Chamber team with your feedback or ideas. We want to hear from you. I am sure you will enjoy this issue and I look forward to meeting you at one of the events – and the best of luck if you decide to enter the Business Awards! Regards Laurence
Contents Falkirk Business Hub – one year on Referendum 2014 – Scotland has decided 5 Easy steps to reach a global market
4-5 6 8-9
DataSpace 12 Edinmore contracts achieves national accreditation
12
New funding announced for Social Investment
16
A9 Rebrand and the Polar Academy
16
Chamber News Round Up
17
Leading in the Modern Scotland
18-19
Baker Tilly relocates Grangemouth office
20
Oldbaum Services lines up for Best Innovation
20
Official opening of Salvation Army furniture showroom
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Announcing…The Forth Valley Chamber Business Awards 2015
24-27
The World of Water is Changing!
28
Independent insurance firm bolsters team
30
Forth Valley secures a world leader in training
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We Are The Future – from student digs to International Summit!
33 33
The winter blues return
34
You are invited to something different…….
37
Join Us!
37
New Members’ Profile
40-41
Members’ Register
42-45
Forth Valley Chamber of Commerce, Suite 2, Scion House, Stirling University Innovation Park, Stirling, FK9 4NF. Tel: 01324 665500, www.forthvalleychamber.co.uk InCommerce is published by D-Tech 20 East Argyle Street, Helensburgh, G84 7RR. T: 01436 678808 / 671133. E: info@dtechuk.com. W: www.dtechuk.com. Edited by Michelle McKearnon, Forth Valley Chamber of Commerce, Suite 2, Scion House, Stirling University Innovation Park, Stirling, FK9 4NF T: 01324 66 55 00 F: 01324 61 76 37 E: michelle@forthvalleychamber.co.uk W: www.forthvalleychamber.co.uk InCommerce is fully protected by copyright and nothing may be printed wholly or in part without the written permission of the publishers. The proprietors of this magazine are publishers and not agents, or sub-agents of those who advertise therein. They cannot be held liable for any loss suffered as a result of information gained from this publication. The views expressed by authors of articles published in this magazine are solely those of the author and are not necessarily the views of or shared by the editor, nor the publisher or the directors, shareholders and/or employees of D-Tech.
FORTH VALLEY • AUTUMN 2014
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MEMBER NEWS
Falkirk Business Hub one year on
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he Falkirk Business Hub has celebrated its first anniversary in two major ways – by hitting the 80 per cent mark for office occupation and revealing plans to open a fully-managed business centre community in Glasgow. The first of The Hub’s tenants took the keys to their offices in August 2013 and now 30 businesses employing more than 90 people are based in the £2.5 million building. The ground floor, with a coffee house and LifeFit Wellness centre, enjoys
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a 100 per cent occupancy. The Wellness Centre is where gym classes, physio services, medical and dietary support, plus traditional and complimentary therapies, are available. “We’ve had a successful first year,” said Alistair Campbell, Managing Director of Bellair (Scotland) Ltd whose vision and finance brought the Falkirk Business Hub to life. “Our aim was for each tenant to experience a new way of working and renting the exact space they need through an ‘easy in, easy out’ agreement model. “What has also been pleasing is that it’s clearly been a successful business year
FORTH VALLEY • AUTUMN 2014
for tenants as well, with some renting more space and increasing their staffing levels.” From beauty therapists to investment managers, cleaning services to design and advertising, professional photographers to solicitors, and Falkirk District Council’s Townscape Heritage Initiative project office, the four-storey business offers tenants a host of ‘in-house’ support services for fledgling and established businesses. Its co-working suite is a key feature for tenants – from ‘external’ companies to new-starts, or those based in the serviced offices. Mentoring, advice and facilities
MEMBER NEWS
tailored to support businesses, regardless of size, are all available on-site. The Hub’s attraction as a meeting place is also growing with Weight Watchers meetings, Spanish and meditation classes all being held there. Business Gateway also runs bi-monthly start-up workshops. Unlike conventional business centres, The Hub, which has had positive support from the Falkirk business community, is an environment for small to large businesses as well as home workers looking for a desk for a couple of hours or days. Now Bellair has completed the purchase of a six-floor, buff sandstone,
terraced building plus basement – 35-39 St Vincent Place – in Glasgow city centre. Plans to create another Hub-style set up are being developed. The first floor will be a reception area plus co-working, meeting pods and rooms, and conference space for upwards of 100 people. Work on other floors will create a few dozen smaller office suites for between three and six workstations. “We have been searching for a suitable location to create another Hub following our success in Falkirk and this building in the heart of Glasgow, a minute from George Square and ten steps from
Buchanan Street, is ideal for our expansion plans,” said Alistair. “An upgrade is required and we’re looking at ways to complete this most effectively. But, once again, we want to provide facilities and services to support networking and co-working in an atmosphere where small businesses will not only locate but also meet to operate, to be creative and to grow.” It is hoped the Glasgow hub will open in the summer of next year – and others may follow. www.bellair.co.uk www.falkirkbusinesshub.co.uk
FORTH VALLEY • AUTUMN 2014
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BUSINESS NEWS
Referendum 2014 – Scotland has decided
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eptember 18th was a momentous day for Scotland when the vast majority of the population turned out to vote in the Referendum on Independence. As the results of a very hard fought debate came in on the 19th, it became clear that the decision was a NO to becoming an independent nation. So where does this leave Scottish businesses? Liz Cameron, Chief Executive of Scottish Chambers of Commerce made the following statement:
Scottish businesses need the best from our governments “Scotland has decided that the way forward is to remain as a part of the United Kingdom. Businesses have told us that they want to see the Scottish Parliament gain more powers. This is now going to happen but we need clarity on what additional powers will be delivered and when, focusing on those devolved powers which will have greatest impact on Scotland’s competitiveness as a place to do business. For example we have long argued
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that devolving Air Passenger Duty to the Scottish Parliament could help to deliver a fiscal regime that promotes Scotland’s international connectivity. This is vitally important if we are to ensure that Scotland is to be as economically competitive and business friendly as it can be, and we need action quickly. “It is time to get on with the dayto-day issues that affect the way we do business in Scotland, such as planning for our future skills needs, building Scotland’s domestic and international connectivity and ensuring that our energy supply is planned, reliable and affordable. “We will work with all politicians of all parties both in the Scottish Parliament and in the UK Parliament to help influence the best deal for Scottish businesses. The referendum has determined the direction of travel and business must now work with our governments in Edinburgh and London to grasp the opportunities that will be provided by further devolution. “One of the major positives of the referendum debate was that Scotland’s economy was at the top of the political agenda. Now we must keep it there. As we approach elections to the UK Parliament in 2015 and the Scottish Parliament in 2016,
FORTH VALLEY • AUTUMN 2014
we have a great opportunity to ensure that Scotland’s economic potential is enhanced and that we become an even more attractive place to start and run a business and to invest.” Commenting for the Forth Valley Chamber of Commerce, CEO Laurence Barrett added, “The people who live and work in Scotland have made their decision and irrespective of whether it is what we personally wanted, we live in a democracy and we remain part of the UK. Whilst we wait to see what new/additional devolved powers the Scottish Government will take responsibility for, the day-to-day business must carry on. Forth Valley continues to experience a higher unemployment rate than Scotland as a whole and this needs to be addressed. One of the recurring issues being reported to us by businesses is the difficulty in recruiting staff with relevant skills. Within the manufacturing sector businesses are having difficulty in finding suitably skilled technical staff, while in the tourism sector businesses are experiencing difficulties in recruiting managerial staff. Businesses want to invest in these skilled employees, but if they can’t recruit them, their businesses can’t grow. We will be looking at how we can support our businesses to recruit the right people to move the economy forward.”
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Easy steps to reach a global market
W
ith English still the number one language on the web with over 536 million English users in 2014, it is easy for designers to forget about other languages when developing applications for the web. Yet the web is a truly global medium. Chinese is the second most common language used with over 445 million users and looks set to continue growing through 2014. Other languages such as Spanish and Japanese are also catching up. If your website is in the business of making money or selling you are missing out on a potential 78% of all internet users by offering an English only version. If you have the ambition to create a truly global business, the following 5 tips should come in handy. Keyword Research – Proper keyword research is probably the most important
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aspect of launching a website in another language, especially for e-commerce and businesses selling products or services. Do not be tempted to simply translate your English based keywords into the target language. This is pointless. A classic example of bad keyword translation is for ‘Car Insurance’; Google Translate gives the result of ‘l’assurance automobile’ in French. While this translation is accurate it is not a typical search term that French users would use. They would most likely use something along the lines of ‘assurance voiture’. Language specific keyword research should be approached in much the same way as English keyword research by researching popular search terms using tools such as Wordtracker and Google Insight, while also employing a professional translator to help brainstorm for synonyms and popular keywords for your sector. Choosing the Right Domain – This age old debate never fails to arise on discussions
FORTH VALLEY • AUTUMN 2014
R U O Y G N I S Y L A AN ISTICS STAT of multi-lingual websites. Is it better to use a ccTLD (country code top level domain) such as www.globalvoices.it or a sub domain of your main domain? Both choices have their ups and downs. For instance, using a ccTLD may make your site look slightly more authoritative to local search engines and visitors than a “.com” but this is only useful if you are looking to target countries or regions. Don’t get caught in a trap if you simply want to provide alternative languages for your site. There are many countries that speak the same language; you wouldn’t really want your Spanish “.es” site serving your South American visitors would
BUSINESS NEWS
R U O Y G N I G MANASLATIONS TRAN
you? The alternative is to use a sub domain of your main domain such as www.globalvoices. com/it. This method is more practical if you are looking to provide alternative languages of your content, yet are not solely focused on selling products or services in a specific country or region. Localising Your Website – Much in the same way that keywords require research, multilingual content should be correctly optimised and localised if you are serious about making money or adding value to your visitors on your foreign language sites. Different cultures around the world have
different perceptions and both design and content should be taken into account when designing for foreign audiences. A UK visitor may respond better to content that is in a less formal, almost ‘chatty’ tone; German visitors may respond positively to clean, modern designs and a more corporate tone. Managing Your Translations – Good management of translated content needs careful consideration straight from the design stage. Many CMS systems have the capability already built in to manage translations, while systems such as WordPress have readily available third party plugins that can help. Managing translated content is simple, especially if you have a robust procedure in place. Analysing Your Statistics – Google Analytics should never be ignored; segment and break down the analysis of each site to help draw conclusions on how each country or language version is performing and where to improve. You should be able to see clear
statistics about where your main target audiences are coming from and where you can refine content and landing pages to improve visitor bounce rates.
Luigi Koechlin, MD Global Voices
FORTH VALLEY • AUTUMN 2014
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COMMERCIAL & INDUSTRIAL ELECTRICAL & HEATING ENGINEERING
Why Choose DSE Electrical & Heating Engineers Ltd: • All Commercial, Domestic and Industrial work is undertaken – No job is too big or small. • We hold full public liability insurance (up to £10,000,000), ensuring our customers peace of mind when using our services. • Emergency work is undertaken. • All work is fully guaranteed. • We offer Free Quotes and advice to all our customers.
Full List of Services DSE Electrical & Heating Engineers Ltd provide: • Landlord certificates • Boiler installation • Boiler maintenance • • Oil, Gas and LPG boilers • Electrical work • Energy management • • Security Installations • Audio Visual Solutions • Plumbing • • Oil tanks • Bathroom installations • Power flushing • • Renewable energy • Alarms • CCTV • Industrial Heating Controls •
Tel: 01786 235 045 • E-mail: helpdesk@dseservices.co.uk
Service • Reliability • Quality • Integrity One of Europe’s foremost non-destructive testing organisations. Inspection Ecosse Limited offer specialised Non Destructive Testing including Radiographic, Ultrasonic, Dye Penetrant and Magnetic Particle Inspections, with fully qualified technicians. We operate in all industries including: • Oil Refining • Petrochemicals • Engineering • Shipping • Power Supply • Food and Brewing • Non Destructive Testing A vital role in a variety of industrial, commercial and service applications. Inspection Ecosse Ltd., Unit 1D, Laurieston Industrial Estate, Old Redding Road, Falkirk FK2 9JU www.inspection-ecosse.com
Tel: 01324 627 772
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DISC Assessments
DISC Personality Assessment is one of the most trusted, proven tools for self-improvement. It is a simple yet profound profile that helps all ages – adults, teens, and children – know themselves, emphasize strengths, minimize blind spots, and relate to others more meaningfully. It is used by major corporations, small business, and schools. Here, it is available for you too. With DISC Personality Test, you’ll gain positive insights into your own behaviour and learn how to connect with others more effectively – and it applies to all areas of life and every relationship.
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Your organisation will benefit from NLP trained staff with; • A more effective and skilled workforce • Better results • Increased retention and achievement • Effective classroom differentiation • Inspiration for other staff and staff development and dissemination
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MEMBER NEWS
DataSpace
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hamber member DataSpace Scotland has proudly achieved ISO certification for the Provision of Data Backup Solutions plus Professional Document Archive and Record Management Services, and are now fully accredited to the following standards: • Effective Quality Management - ISO 9001:2008 • Storage and Exhibition of Archival Documents - PD5454 • Storage, Transportation and Maintenance of Media for Data Storage - BS4783 Part 8 • Effective Environmental Management System - ISO 14001:2004 Jane Steel from DataSpace Scotland said, “We are very proud to have achieved these accreditations affirming the effective quality management processes that we have in place to ensure that the backup solutions that we provide, and our archive and record management services are delivered to the highest standard. “This now positions DataSpace Scotland to provide Contingency & Business Continuity Support services as well as Data Backup Solutions (Products and Services), plus Document Archive and Record Management services by having certified processes and resources that meet the latest ISO standards. “DataSpace continues to reduce their environmental footprint continuing on from their successful implementation of Solar PV panels on their roof, and the introduction of on-site generators, and on-site battery backup systems, to ensure minimum energy is required from the grid network and provide continuity of power to the facility in the event of grid failure.” DataSpace Scotland is a Data Management business providing a wide range of Offsite Document Storage, Secure Media Backup Vaulting, Document Scanning, Certified Destruction, Backup Systems Hardware, Repair of Data Backup hardware, Installations, and I.T. Hardware Maintenance Services.
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FORTH VALLEY • AUTUMN 2014
Edinmore contracts achieves national accreditation with ISO 14001 award
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rangemouth-based Edinmore Contracts strives to keep one step ahead of their competitors, so are delighted to announce that they have recently been accredited with the Environmental Standard, BS EN ISO 14001: 2004. This nationally recognised standard confirms Edinmore’s commitment to the environment and is seen as a reward for their ongoing focus on Environmental Management Systems. Our Health & Safety Manager, Steven Soroka, has been instrumental in implementing a viable Environmental Management System within the business which all office staff and tradesmen can relate to and contribute to. Pictured with the new accreditation certificate, Steven commented; “Edinmore are firmly focused on being a market leader in the Building Insurance sector, and whilst there was no immediate requirement from any of our clients to obtain this standard, I felt that it would stand us in good stead if we were one of the first Contractors to achieve it. Obtaining ISO 14001 can be a lengthy process from start to finish and I’m sure that this recent accreditation, along with all our others, will help to consolidate our position in the insurance sector whilst also opening many doors in other sectors. There is far more focus on environmental issues now than there was 10 years ago and I felt it was important that Edinmore Contracts stayed one step ahead. There are obvious cost savings to the business by reducing our environmental footprint, reducing our CO2 emissions and focusing on our recycling.” Edinmore currently employ 90 people at their Grangemouth base and are hoping to expand in the coming months.
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We are a small family run delicatessen and cafe, Daughter (Julie) and Mother (Lin). Been trading for five years, serving home cooked food, including full breakfast, tasty soups and made to order sandwiches and panini. All baking is home made including scones, carrot cake and thick caramel slice. Deli and grocery products are mainly sourced from Scottish producers and suppliers, along with a selection of ingredients for around the world.
10 Ancaster Square, Callander, FK17 8ED Tel: 01877 331220 email: deli.ecosse@yahoo.co.uk www.deliecosse.co.uk
Normal opening hours Oct - Easter 8.30am til 5pm Thursday to Tuesday, Closed on Wednesday. Easter to Oct 8am til 5.30pm. If you are planning a day in the great outdoors, pop into the deli to fuel up before venturing out or enjoy a well earned coffee and cake afterwards. Outdoor seating available, weather permitting, so enjoy a coffee or cold beer while watching the rest of the world go by.
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Controversial I know. So why would a successful training company manager like me say such a thing? Because we come across so many instances where training provided has been a completely wasted exercise. My business world is all about training. This includes training and development, people development, organisational development, human capital realisation and more. Yet, it can be ‘people unfriendly’, by using perhaps the most acronyms, jargon and buzz words of any field or industry – unless another profession would like to make a bid for the title? Now that we’ve been in business for 13 years, we’ve been through both growth and recession, we’ve experienced the highs and lows of business, and at all times we’ve learned, adapted and changed when it was needed. But not everyone has. Not everyone is quick to embrace change. So this is why on many occasions, training can be a waste of time. But it isn’t just about ‘Why?’ training is a waste of time, it’s also about ‘When’. Training is a waste of time when it’s not implemented the right way. It’s a waste of time when companies like yours and mine don’t appreciate that the magic of superb training is lost if it isn’t implemented in the right ways. Training is a waste of time unless it is: 1. Focused on a specific business need 2. Designed with the audience in mind and delivered by modern training methods 3. Facilitated by credible people who are prepared to give up the spotlight so that the participants can learn 4. Linked to immediate actions in the workplace 5. Assessed for its return on the organisation’s investment and management expectations
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Training is a waste of time
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It’s our constant journey to be ever better at these essentials and so deliver on our Train different signature. Enter the land of Lean Six Sigma Green Belt training. Training that research tells us will deliver 10% turnover savings when you apply the learning. How is that for measuring training’s return! Our alliance with McKnight Gracie means participants will learn and grow with Matthew Gracie. He is THE expert, the guru, the big cheese, the ‘numero uno’ honcho in the world of Lean Six Sigma training. The 5-day certification programme at the Robertson Training Centre mixes practical with case studies plus one-to-one coaching and support materials on a free I-pad mini that each participant gets to keep. All this means increased chances of satisfying participants’ different learning styles. And finally the biggest reason why organisations do this training – from the global giants to the aspiring SME – is to fill a specific need. The need to reduce waste or to increase effectiveness and efficiency. Yes, training can be a waste of time. But when delivered and implemented in the right way, effective training like ours does deliver powerful benefits to companies looking to increase their profits and value. It will reduce waste, increase your effectiveness, and save you 10% of your turnover. Learn more about the Lean Six Sigma guru, Matthew Gracie: https://www.youtube.com/watch?v=emsTJZyR4yw Book on the course: www.robertsontraining.co.uk/our-programmes/green-belt/
FORTH VALLEY • AUTUMN 2014 15
BUSINESS NEWS
New funding announced for Social Investment
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ig Issue Invest Scotland (BIIS) is a new joint venture between Big Issue Invest (the social investment arm of The Big Issue) and DSL Business Finance. This venture has been established to provide social investment and loan finance to social enterprises, social ventures and third sector organisations in Scotland. Big Issue Invest Scotland will offer a flexible finance model by offering loans from £5,000 to £1.5m and social investment from £50,000 to £1.5m. Like The Big Issue, we aim to help people to help themselves by investing in social enterprises that have business-like responses to social problems, with self-help and prevention at their core. Our mission is to back sustainable social ventures that help tackle poverty and inequality. Big Issue Invest Scotland will; • further raise the profile of social enterprise amongst the Scottish public
• provide a level of choice and variety for businesses who will want to explore all options for financing and investment for their enterprise • work in partnership with other providers of finance and investment, developing specialist economic sectors and investing where others are restricted, such as employee-owned businesses, co-ops, family businesses • build on DSL’s expertise and experience of lower value lending, with speedy, efficient and competitive finance between £5,000 and £50,000 for smaller enterprises Big Issue Invest was the first venture established as a social enterprise to bring patient capital and equity-like funding to social businesses in the UK. Building on this, Big Issue Invest Scotland is a venture established by social entrepreneurs for social entrepreneurs. For further information or to arrange a meeting with David Cousland or Nicola Cosgrove, please visit our website or contact us by email or telephone: www.bigissueinvestscotland.com, info@bigissueinvestscotland.com, Tel: 0141 425 2930.
A9 Rebrand and the Polar Academy chose to support Craig and the launch of his new charity, The Polar Academy, to mark the occasion (http://www.thepolaracademy.org) As part of the rebranding, A9 carried out surveys with both staff and clients, to gain valuable insight. One of the new initiatives, that came
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he iconic Falkirk Wheel hosted the rebranded launch of local accountancy and business advisory firm, The A9 Partnership. The evening’s highlight, alongside the Wheel being floodlit in the corporate blue, was an inspirational talk by Craig Mathieson, Scotland’s Greatest Living Explorer who was recently appointed “Explorer in Residence” by The Royal Scottish Geographical Society. A9
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FORTH VALLEY • AUTUMN 2014
out of the surveys, is the introduction of a Workshop Series, with topical subjects covering Cloud Accountancy, IHT Planning, Branding and much more. If you are interested in attending one of the Workshop Series, please contact abercorn@a9partnership.co.uk.
CHAMBER NEWS
pictures courtesy of David Usieto (www.davidjusieto.com)
Chamber News Round Up
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t’s hard to believe that we are now well into autumn and heading into the busy Christmas period and the end of a tumultuous 2014!
We spent the summer settling into our new offices in Stirling and Grangemouth and then swung back into action with a fabulous networking event with the amazing Colin Cloud, who returned to showcase his mind-reading and people-analysing skills. An excellent turnout from members was left dumbstruck as Colin teased out hidden information and deepest secrets before flying out to the States to perform in Vegas. Watch out for him coming back to entertain Forth Valley Members in 2015. We also welcomed a visit organised by the ScotlandChina Chamber of Commerce which saw top Chinese musician Xu Wei, visiting some of our members to film for a travel documentary. Thanks to all of our members who hosted Xu Wei and his team on the
Xu Wei meets Provost Mike Robbins at the Museum of the Argyll and Sutherland Highlanders.
day, and we look forward to seeing the finished programme. In September the Scottish Chambers of Commerce held its inaugural Business Honours Awards, and we were delighted to attend as finalists in the Chamber of the Year Category, along with members Edinmore Contracts, Denvir Marketing, Life Fit Wellness, Labels4Kids, We Are The Future, Clearwater Controls Ltd and Oldbaum Services, all of whom were finalists and previous winners of the Forth Valley Chamber Business Awards. Well done to them all! You can find out the latest news about our Business Awards 2015 on page 24. We have also been busy re-working the products and services which we can offer to members and now have a new Business Advice Service supported by Qdos which delivers HR, Employment Law, Health and Safety, Legal Advice and Financial Advice to members. For more information on this, visit www.chamber.fv.qdosconsulting.com/qed/.
A visit to the Steamship Sir Walter Scott.
FORTH VALLEY • AUTUMN 2014 17
BUSINESS NEWS
Leading in the Modern Scotland Military leadership
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he principles of Military Leadership are invariably the same as those used by other organisations, however the environment in which the military exercise leadership tends to be different, verging on extreme. The ultimate test of a military leader is to rally physically and mentally exhausted soldiers, invariably short of rations, soaked through from either rain or sweat, far from home, living with constant uncertainty and up against a tenacious and merciless enemy. And then to ask them to put all that to one side, overcome the inevitable fears that gnaw away inside them and to face unfavourable odds that might see them being killed. And their only reward is a sense of having done their duty, because it is not done for glory or financial gain. So when asked to identify what I regard as military ‘leadership’ as opposed to its civilian counterpart, my thoughts turn to achieving the seemingly impossible through the exercise of personal example, the effects of investing in developing a strong team ethos, trust and confidence between all team members, courage (both moral and
Brigadier Paul Harkness MBE, Commander 51st Infantry Brigade and Headquarters Scotland
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physical), respect for others, integrity, loyalty and selfless commitment. These are not buzz words to be thrown around carelessly, they are the qualities which enable the UK to operate internationally at a level well above her size and economic strength. All too often the principles of good management are confused with the attributes of good leadership. Good management is the ability to take people in the direction of travel that they would naturally choose and do so in an efficient and organised manner; while good leadership is the ability to take people collectively on a journey against their own interests or instincts. Most civilian firms have good ‘management’ and are structured accordingly; the corporate hierarchy of CEO, President and MD are essentially tiers of management, not leadership. Success in business can also be mistaken as the product of good leadership; there are many highly influential international firms that thrive purely on pushing the technological envelope, but which lack true leadership. For as long as they remain at the cutting edge of technology they will prosper, but one bad decision and their lack of any decisive leadership will leave them shattered and rudderless. The collapse of Lehman Brothers in 2008 is an example of a much vaunted and successful company that everyone had assumed was too big to fail; its collapse exposed a failure of management in virtually every department, and throughout its final days there was a woeful lack of any leadership by those at the top. The assumption had been that the company had strong leadership, yet a close examination of the qualities required for promotion within the firm and those required for heading up departments, reveal a complete lack of understanding of the difference between management and leadership. Leadership is essential, which is why the Army invests so heavily in it. When the chips are down and things are going awry you need strong leadership. We take it seriously because people’s lives depend upon us getting it right.
FORTH VALLEY • AUTUMN 2014
BUSINESS NEWS
Civilian Leadership
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y first brush with great leadership came on a building site in London during the early seventies. After months of being moved from one site to another and working to a series of brusque instructions, I arrived on a large vacant site in Earls Court. The outstretched hand of the site foreman – a Welshman with a broken nose and a firm grip, met me. He led me to a small hut and showed me a model and drawings. ‘This is what you are building,’ he said. ‘Each day come in here and remind yourself of this and then go and bring it to life.’ It was the first time I had ever sensed responsibility for the bigger picture. I felt empowered, energised and enthused – working harder than I had ever worked. This foreman would seek me out and thank me for my efforts and, if I fell behind, guide me. I learned then that great leaders create leaders rather than followers. With his support I became a better leader myself. That was in my twenties – now at 64 I run leadership masterclasses around Scotland using what I’ve experienced across many sectors and industries. What I have learned above all else is that leadership is not a given title; it is a philosophy and an attitude. It is taken rather than assigned and great enterprises have it every level. I have argued before that Scotland needs to move from a management to leadership culture. In today’s business environment success comes from equipping people to take responsibility and be creative in their approach – entrepreneurial rather than compliant. We recognise great leadership when we see it, but we don’t always take time to define those qualities that make a leader great. Here’s what I have identified as the top five attributes of the most successful leaders. Strong in purpose – Great leaders have and share a clear vision. They recognise that common purpose and shared values drive success and they create a culture around
them rather than allow it to evolve. They also know that profit comes from sticking to that strong vision. Put People First – Leaders treat people well; they earn their trust, respect and loyalty. They see humans to be developed and fulfilled and they scale leadership rather than processes. They serve people, learn from them and let them flourish. Develop Awareness – Great leaders are highly self aware, culturally aware and emotionally aware. They listen, engage, observe and learn. They don’t live in their own bubble. They have humility and seek others input. Make things simple – Great leaders create simplicity in a complex world. They see complexity as stifling, expensive, inefficient, and ineffective. Simplicity is the ultimate sophistication and great leaders know that. Get human – Great leaders see leadership as personal, and they engage accordingly. They see a failure to engage as a failure to lead. The best leaders are viewed as great human beings because they see empathy, kindness, and compassion as the ultimate strengths. Peak performance is built by helping others become successful. Great leaders treat their people as if their life depends on it – it does!
Mike Stevenson of Thinktastic
FORTH VALLEY • AUTUMN 2014 19
MEMBER NEWS
Baker Tilly relocates Grangemouth office
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ccountancy firm Baker Tilly has relocated its Grangemouth office to new 5,000 square foot purpose built accommodation at No1 Earls Court at Earls Gate Business Park. The new office will allow the firm to better service its local clients as its location offers direct access to Grangemouth, Falkirk and Junctions 5/6 of the M9. Robert Ross, Managing Partner for Baker Tilly in Scotland said, “Our investment in a modern, bespoke office in Grangemouth underlines Baker Tilly’s long term commitment to the town and the wider area. The new location benefits from excellent transport links and a fantastic conurbation of business. We have a high quality local workforce and the office
provides the perfect base from which we can best serve our clients and continue to grow our business.” Patrick Norris, the partner who leads the Grangemouth location said, “The whole team are hugely excited by the new offices and the opportunity to grow our business further in this Robert Ross and Patrick Norris key location.” Baker Tilly in Scotland offers a full JLL acted on behalf of Baker Tilly, range of audit, accountancy, tax, corporate helping to negotiate the terms of the new finance, restructuring and advisory services lease with the landlord, the Northern Trust from Edinburgh, Glasgow, Grangemouth Company Ltd. and Shetland and the new office in For further information, please visit: Grangemouth will initially operate with 40 www.bakertilly.co.uk staff and three partners.
Oldbaum Services lines up for Best Innovation
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ind data consultancy Oldbaum Services has been shortlisted for one of the top prizes at the Scottish Green Energy Awards 2014. The nomination, for Best Innovation, comes following a prosperous year for the expanding team. There has been continued growth, exciting new projects, as well as an award for Best Green Business by the Forth Valley Chamber of Commerce Business Awards. Oldbaum have also carried out further research into the impact of offshore wind wakes - the single biggest challenge an offshore wind analyst faces today. Work was successfully concluded this year on the Offshore Wind Accelerator Wakes measurement campaign on behalf of the Carbon Trust. For this multi-million pound project, Oldbaum developed the campaign data retrieval strategy with the aim of
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reducing the cost of energy for offshore wind in the future. Back in 2005, Oldbaum was involved in the most comprehensive test of a LiDAR system to date, when nobody had thought of a standard test programme to prove they could work. Tests for the Beatrice Offshore Demonstrator proved to all partners that LiDAR was a valid measurement technique, which could provide highly accurate data suitable for project yields. Using experience from the Beatrice Demonstrator, Oldbaum came up with and then delivered the 7.9 Million Euro NORSEWInD project. NORSEWInD is the single biggest LiDAR-based wind measurement database, and this proved without doubt that LiDAR could operate offshore and over extended periods. The company’s continuous evolution and innovation over the years have had a positive impact in the wind industry, reducing costs and increasing access to information. Oldbaum’s Technical Director
FORTH VALLEY • AUTUMN 2014
Andy Oldroyd said: “Over our history we have had to innovate technically and commercially to win projects against much larger organisations with a much larger budget and much larger sales force. We win because we show unique understanding of how to match technology to physical problems.” He added: “It is really exciting that our work has been recognised by the industry in Scotland with this nomination for Best Innovation at the Scottish Green Energy Awards.” The coveted Green Energy Awards, sponsored by EDF Energy Renewables, will be presented at a sell-out dinner at the EICC in Edinburgh on November 27. Over 1,100 guests will celebrate the best in renewable energy talent, projects and innovation.
MEMBER NEWS
Official opening of Salvation Army furniture showroom
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eaders of the Salvation Army are hoping a new furniture project in Falkirk will boost their outreach work in the town – and help cut down on landfill. The church and charity officially opened its Furniture ReUse showroom on Callender Road in August. The store specialises in furniture and other large household items. Volunteers at the store, under the guidance of project manager Ian Browse, will also be on hand to offer a range of support to people referred for assistance. Profits from the project will go directly to The Salvation Army’s church and community centre in Woodside Court, which runs a range of programmes including a drop-in centre, after-school club and community cafe. Daniel Rous, Divisional Charity Shops Operations Manager, said: “This is an exciting time for The Salvation Army in Falkirk. The ownership for the shop comes from the local corps and so when people buy a piece of furniture they are helping the work of The Salvation Army locally.
Falkirk Opening: (From left) Jean Wilson, volunteer, Lt-Col Carol Bailey and Ian Browse.
“The project has had fantastic support so far, and a number of companies and charities have gone the extra mile to help us get it up and running. These include Gemini Supplies, Signs Express, Falkirk Council, Forth Valley Chamber of Commerce, The Salvation Army charity shop in Falkirk, Home Aid West Lothian,
Falkirk furniture: (From left) Ian Browse, Shug Matthew, Paul Hudson and David Horne.
Criminal Justice Services, Robertson Van Hire, Relationship Scotland and Taighean Design. “We’re hoping the shop will also have a positive environmental effect by helping cut down on the amount of the furniture that ends up in landfill.” Lieutenant-Colonel Carol Bailey, The Salvation Army’s leader in the east of Scotland, said: “During a time when budgets are tight and there is great need in our communities, the Furniture ReUse project provides a great place to purchase good quality items at a reasonable cost, as well as being informal calling points for local people to find support.” The Salvation Army’s Furniture ReUse showroom is open Monday to Friday from 10am to 3pm. Collection of unwanted but usable items is free of charge within the Falkirk area. To donate any items or find out more about the project, call Ian Browse on 01324 637554 or email falkirk.furniture@salvationarmy.org.uk For more information contact: Martin Donegan, Media Officer on 0141 779 5255 or 07885 664 721, email martin.donegan@salvationarmy.org.uk
FORTH VALLEY • AUTUMN 2014 21
MURRAYSHALL Murrayshall HOUSE House HOTEL Hotel & GOLF Golf COURSES Courses
Set within our own 350 acre estate, Murrayshall boasts a 41 bedroom 4 star hotel with two restaurants and two 18 holes golf courses. Our luxurious rooms, relaxing lounges and award winning food, complemented by two great courses, makes an ideal venue for your golfing break. For groups we can offer private dining facilities and for companies, event management for your golf day.
Offers so good you will want to keep them to yourself… if you can! Golf & Roast Enjoy 18 holes of golf over either of our two golf courses followed by a traditional roast platter from £20.00 pp. MARCH/APRIL £20.00 Lynedoch or £25.00 Murrayshall MAY/JUNE £40.00 Lynedoch or £60.00 Murrayshall JULY £30.00 Lynedoch or £40.00 Murrayshall AUGUST/SEPTEMBER £40.00 Lynedoch or £60.00 Murrayshall
Residential Golf Breaks Escape to Murrayshall, a luxury four star country house hotel set within 350 acres of beautiful Perthshire country side. Surrounded by two 18 hole golf courses, Murrayshall is the ideal choice for a relaxing few days of good food, excellent golf at a stunning location. From £120.00 per person per night, inclusive of a three course dinner in the Stutts Bar, bed and breakfast and one round of golf per nights stay. Valid until 30th September 2014.
One free place in every 12 golfers in your party
Golf Days We have a number of catering inclusive packages available for groups of 8 or more players, played over either or both courses on the same day from £40.00 per person.
One free place in every 8 golfers in your party
To book your next golf event at Murrayshall contact us on 01738 551 171 or
golf@murrayshall.co.uk Murrayshall House Hotel & Golf Courses, Scone, Perthshire PH2 7PH
www.murrayshall.co.uk
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01259 722930 or email salesarmstrongs@aol.com Armstrong Printing (Alloa) Ltd 75-77 Alloa Business Centre, The Whins Fk10 3SA
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CHAMBER NEWS
Announcing…
The Forth Valley Chamber Business Awards 2015 Sponsored by the Ministry of Defence
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Laurence Barrett and Brigadier Harkness
e are delighted to announce that the Forth Valley Chamber Business Awards 2015 will take place on March 19th at the DoubleTree by Hilton Dunblane Hydro, promising to be an evening to remember in celebration of the successes of businesses across Central Scotland. Our main sponsors for this gala event are the Ministry of Defence with whom we have strong partnerships in a range of projects including employment of Reservists, support for veterans into self-employment, business engagement and education. Brigadier Paul Harkness, Commander 51st Infantry Brigade, commented, “On behalf of the Armed Forces it gives me great pleasure to support the Forth Valley Chamber of Commerce Business Awards 2015. The Armed Forces play a vital role in the economy of the United Kingdom by protecting your security and business interests both at home and abroad. The freedoms and safe operating environment provided by the Armed Forces creates the stable conditions necessary for business and industry to flourish, and makes the United Kingdom the country of first choice for closer partnerships, investment and alliances. I am looking forward to working with Forth Valley Chamber and the local business community to develop and strengthen these partnerships.” CEO of Forth Valley Chamber and Stirling Chamber Laurence Barrett added, “We are delighted at the support shown by the Ministry of Defence in being the Main Sponsors of the Forth Valley Chamber of Commerce Business Awards 2015, the largest Business Awards within Central Scotland. It is too easily overlooked that our Armed Forces play a pivotal role within the business landscape, not least the highly skilled and professionally trained Reservists they can offer the business community in a true synergy of partnership working. We are also excited to have the DoubleTree by Hilton Dunblane Hydro as an excellent venue for our Awards. We are sure that we will be in for an
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FORTH VALLEY • AUTUMN 2014
CHAMBER NEWS
inspiring evening, celebrating successful businesses from across Stirlingshire and Clackmannanshire.” Commenting on being selected to host the 2015 Awards, Michael Poux, General Manager at DoubleTree by Hilton Dunblane Hydro said, “We are extremely honoured to be chosen as the destination for this event. We are delighted to contribute in celebrating the accomplishments of the local businesses that enrich our community in providing economic growth and stability to the people who live here.” The 2015 Awards will build on the huge success of the inaugural Awards in 2014, with 12 Categories to be contested. Applications will be open from November 1st via the Chamber Website www.forthvalleychamber.co.uk and will close on December 31st with the initial shortlisting taking place early in January. Shortlisted finalists will then be invited to present to a panel of judges at Forth Valley College during the last week of January, and from these deliberations, the winners will be chosen. It is an unenviable task for the judges who found that the extremely high standard of entries this year left them with some difficult decisions. “The 2014 awards attracted an incredible number and variety of entries,” said Laurence, “and with the current membership standing at its highest so far, we expect this to increase. The competition will be fierce and while we are looking forward to celebrating the amazing work being carried out by local businesses, we know from experience how tough the decision making is going to be!” The black-tie gala dinner awards ceremony promises to be a sell-out, with hugely popular and in-demand Forensic Mind Reader Colin Cloud once again compering the event. Colin bewitched and bewildered our guests at the 2014 awards, and since then has delivered sell out performances at the Edinburgh Festival and in Las Vegas, and has just recorded his first TV series with NBC. He adds an amazing dimension to our awards and makes it a must-attend event. This year’s venue hosts will be also adding their own unique flavour to the evening with a sumptuous menu especially created by Michelin
starred chef Nick Nairn, who will also be speaking at the awards. Nick’s passion for fresh and seasonal Scottish cuisine, will convey a reflection of our best regional flavours. The evening will start with a welcoming drink and canapés served in the Stuart and Wallace lounges and this has kindly been sponsored by Grangemouth business IKM Consulting. The Champagne reception will be followed by a three-course dinner with wine in Strathallan Suite ballroom and the evening will be topped off with a signature DoubleTree freshly baked chocolate chip cookie to munch on the road home! Attendees on the evening will be a lively mixture of local businesses, invited guests and sponsors, including the category sponsors who will present the stunning crystal trophies during the evening. Chamber members were given the first opportunity to sponsor a category of their choice prior to the launch event which took place at the Stirling Highland Hotel on October 14th but if you are interested in sponsoring one of the categories listed overleaf please contact Michelle on 01324 66 55 00 to discuss availability. Local Radio Station Central FM has committed to supporting the Business Awards as Radio Sponsor and will be promoting the event, the sponsors and the finalists in the run-up to the big day, and in post-event interviews with the winners. Andrew McMurray of Central FM commented, “103.1 Central FM are extremely proud and excited to be the official radio sponsor for Forth Valley Chamber of Commerce Business Awards 2015. We’re really looking forward to supporting the awards on Forth Valley’s most listened to local radio station and helping promote local businesses in this area.” If you would like to enter your company in any of the Award categories then please fill in the application form at www.forthvalleychamber.com/awards or if you would like any more information regarding sponsorship or how to get involved in the 2015 awards then contact michelle@forthvalleychamber.co.uk
FORTH VALLEY • AUTUMN 2014 25
CHAMBER NEWS
Best Start up Business (less than 2 years)
This award is for businesses which have been trading for two years or less, and which show a high degree of entrepreneurship and a clear vision for the future. Applicants will be asked to provide details of how the company has performed and what its future projections are. They will also be asked to explain the background to the business, the markets in which it operates, the business vision and the research that was undertaken when the business was in development. Applicants should evidence a clear strategic direction for the business and sound business principles.
Best Micro Business
Sponsored by Stirling Council This award will recognise companies with a clear focus on customer service and care. It has been designed for businesses which can demonstrate sustained achievement within the field of customer care, and which identify and meet customer needs at a consistently high level. Entrants will demonstrate excellence through their customer service objectives and strategy, business performance, customer care activities, staff development plans and show how this has driven business growth.
(fewer than 10 employees)
Best E-commerce Strategy
This award is intended to highlight successful micro businesses with fewer than 10 members of staff. Applicants should be able to demonstrate a clearly defined strategy for developing and growing the business in terms of turnover, innovative marketing and communications. Applicants will be able to demonstrate sustainability and show good staff engagement. The winning organisation will demonstrate entrepreneurial characteristics combined with dynamic and measurable systems to monitor performance, financial controls, marketing and sales growth.
This award will recognise a business which demonstrates a highly effective use of e-commerce as a business development strategy. Applicants must have a website which encompasses excellence in all aspects of content, navigation, visual design, functionality and interactivity. The winning business will have a clearly defined social media strategy and be able to show how the implementation of this has been a key factor in business sustainability or growth.
Best Small Business (10 to 50 employees)
This award is intended to highlight successful small businesses with 10-50 members of staff. Applicants should be able to demonstrate a clearly defined strategy for developing and growing the business in terms of turnover, innovative marketing, diversification and communications. Applicants will be able to demonstrate a strong sales focus and have an ethos of staff development underpinning the future direction of the organisation. The winning organisation will demonstrate entrepreneurial characteristics combined with dynamic and measurable systems to monitor performance, financial controls, marketing and sales growth.
Best Large Business (51 employees or more)
This award will go to an organisation which demonstrates allround excellence in business development. Applicants should be able to demonstrate a company culture based on encouraging staff development, creativity and empowerment, as well as clearly defined strategic objectives and strong leadership. There must be evidence of strong financial performance and planned future objectives, along with examples of the competitive advantages of the organisation.
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Excellence in Customer Service
FORTH VALLEY • AUTUMN 2014
Best Green Business This award is for businesses which can demonstrate clear links between improvements to their company performance through sustainable and environmental processes and practices, or for companies which have developed new business opportunities arising from emerging environmental technologies and practices. Applicants must be able to demonstrate a strategic, comprehensive and innovative approach to integrating environmental strategies into core business processes, or a commitment to embracing and implementing new, environmental technologies.
Entrepreneur of the year (aged 26 and over)
This award will go to an outstanding individual who demonstrates exceptional vision and leadership qualities within a pioneering business. Aspects to consider include examples of innovative strategies implemented to consistently drive growth, and leadership values which underpin the organisation. Applicants will have a clear track record of achievement and success, and be able to identify their sources of inspiration and motivation. Individuals may enter for this award personally or be nominated by their company.
CHAMBER NEWS
Young Entrepreneur of the Year (aged 25 and under)
Sponsored by Campbells Prime Meat This award will go to a dynamic young entrepreneur who can demonstrate a high degree of entrepreneurship and vision, coupled with sound business planning and clear projections for the future. The winner will have excellent potential to succeed in the longer term, and will be able to evidence key skills and knowledge pertaining to their business, and an awareness of wider business issues.
Best Family Business Sponsored by Family Business Association To be eligible for this category, entrants must be businesses which are predominantly owned by 2 or more family members. This award will recognise family firms which can demonstrate how they have managed, or plan to manage generational succession while maintaining a good balance between the needs of enterprise and the needs of the family. The winner will demonstrate clear procedures of sound business practice coupled with the ability to utilise the strengths of the family as a resource for growth.
Most Innovative Product/Service Sponsored by Stirling University This award will highlight the company or individual showing a high degree of innovation in the design and creation of a product, or in the development of a service. Applicants should be able to define their marketplace and demonstrate a real need for their innovation, as well as demonstrating creativity, determination and sound business planning. The winning product or service will show a significant difference between itself and its competitors and have a track record of success and strong forecasts for growth.
Outstanding Supporter of the Armed Forces Reserves Sponsored by the Ministry of Defence This award is open to all businesses which can evidence a clear commitment to supporting the Ministry of Defence Reserves. Applicants are encouraged to demonstrate their support in any of the following ways: • Recruitment and retention of Reservists in the workforce • Support for Reservists across the wider community • Active participation in projects to promote the Armed Forces Reserves • An understanding of the transferable skills provided by Reservists • A company ethos which is shows a willingness to engage and support across a range of activities.
FORTH VALLEY • AUTUMN 2014 27
BUSINESS NEWS
The World of Water is Changing! Green Compliance Water A Global Challenge with local impacts The last few years have seen a great deal of change within the water arena both in Scotland and globally. These changes represent risks, opportunities and challenges for almost every business in the country which need to be addressed – urgently, in many cases. While Scotland is a nation rich in water resources, we are part of a global economy where water is seen as the most in demand and scarce resource. Many research papers have identified that the trend of increasing demand with reducing supply leads to increasing costs and scarcity. This is reflected by the comments from the CEO of Nestle earlier this year that his business sees it as the largest challenge that his organisation faces moving forward globally.
actions to improve your systems. At the heart however of this revision is the need to capture and then store the data these processes create – from the risk assessment, through evidence of the competency of those involved in managing the risk, to the worksheets from your water hygiene partner. Providing evidence of compliance and having the data to prove what was done is essential to protect your business in today’s information hungry business environment.
Changing compliance needs Coupled with this challenge, at a day to day and more practical level, the legislation surrounding safe water usage and management has also changed in the UK. The revision in late 2013 of the Approved Code of Practice (ACOP) L8 and its three supporting technical guidance documents mean some significant challenges for all Linking compliance and sustainability businesses across the UK. For many organisations real-time data on water usage, chemical The changes have arisen from improved research into the treatment and water efficiency enables them to meet the at subject area as well as learnings garnered by the HSE from times competing demands of compliance and sustainability. the series of incidents across the UK in recent years such Remote monitoring of your water system enables you to be as the 2012 Outbreak of Legionella in Edinburgh. in control of both of these areas and will position your Mike Hunter, vice chair of the Legionella business to both reduce your risk and to manage your Increase Control Association comments that the revision business’ water costs effectively as we all move into in usage “significantly widened the scope of coverage, a world where water becomes truly the scarcest and the ACoP now provides the best advice for resource. organisations to manage legionella and water Greater need for data hygiene risk”. The revised ACoP now places Key Contacts: water risk assessment as the first step Graham Maze, Scotland Country to deploying an effective strategy Manager, Green Compliance Climatic changes and their impact to control the risks faced by your Water Hygiene and Treatment, company. In simple terms, every 01324 637898, graham. business needs to have a risk maze@greencompliance.com assessment carried out by www.greencompliance.com De-regulation of the industry and Metering someone who is competent in Legionella Control Association, water hygiene. From this risk www.legionellacontrol.org.uk assessment develops both the Water Management Society, control scheme to manage the www.wmsoc.org.uk Compliance and safety challenges risks as well as any remedial Increased Demand + Reduced Supply = Rising Costs
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FORTH VALLEY • AUTUMN 2014
ADVERTISING FEATURE
Out with Summer, in with Autumn The Car Fashion Wardrobe WELCOME to a new Season. In the car fleet industry, our business lives revolve around quarters in the year. This is due to the manufacturer strategy of managing our business supply into quarterly sectors. So with the leaves changing on our landscape, another car supply adventure arrives. With the woodland and bushes now showing us their end of season colours, there is no better time for us to go ‘green’ and showcase the new A3 e-tron. The A3 e-tron features 4 models of driving, EV, Hybrid Auto, Hybrid Hold and Hybrid Charge, whilst maintaining the A3 sporty design and driving performance. Audi are delighted to become part of the new ‘green’ world by producing our most sought after model in an eco-friendly engine. The features you would normally find are still on the label, such as LED Headlights, MMI Navigation Plus, Light and Rain Sensors and Rear Parking Sensors. For the discerning fashionist, the New TT will be the must have ‘hanger’ value in 2015. Our factory order is open and we can now order this new label. No doubt most of you will have seen the pictures
and read the articles and reviews, so naturally now you want to see the car. If you would like to be first to view the all-new Audi TT our Glasgow Centre will have the New TT in the Centre for a one day only on the 16th of October. Please contact us on 0141 565 4689 or your Local Business Development Manager in any one of our four Centres and we will endeavour to assist in this viewing.
MEMBER NEWS
Independent insurance firm bolsters team with management appointment
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orth Valley Chamber Premier Partners and leading Scottish Insurance and Financial Services firm Borland Insurance, has strengthened its team with a key management appointment. Borland Insurance, which was established in 1995, has appointed Bruce Law as manager of its general insurance operations in the North-east of Scotland, following the continued growth of the company. Mr Law, of Keith, in Moray, has more than 30 years of commercial insurance experience, specialising in agriculture, construction, oil and gas, engineering and motor trade. He has previously held a number of senior positions at wellestablished insurance firms, and will be focused on sourcing competitive insurance solutions and providing a personal service for both existing and new Borland clients.
Chief Executive of Borland Insurance, John Silcock: “Over the last couple of years, Borland Insurance has undertaken a period of considerable growth, and it is essential that we have key personnel in place to support our vision and develop the business further. Bruce will be a valuable asset to the firm, due to his extensive experience working in this sector and will help to accelerate growth and cement our position as one of the leading independent insurance brokers.” Mr Law continued: “I am delighted to embarking upon this new challenge with Borland Insurance, due to its very reputable name within the industry. Borland Insurance has continued to be at the forefront of the independent insurance broking sector, and I am pleased to be joining such an ambitious forward thinking team.” Borland Insurance, which delivers expert general insurance advice to both commercial and private clients, is part of the McHardy and Borland Group. The group also incorporates McHardy Financial, a fully
independent financial adviser which has been specialising in corporate and private financial advice since 1987. The privately owned firms offer full insurance and financial expertise throughout Scotland. To find out more about the McHardy and Borland Group and their services, contact 01224 865410 or visit www.borlandinsurance.co.uk / www.mchb.co.uk.
Bruce Law
Forth Valley secures a world leader in training
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orth Valley continues to grow as a heavyweight business destination in Scotland. As well as its excellent transport links and amenities, Forth Valley is attracting more and more new businesses to the area. One such new business is Robertson Training, which has recently opened The Robertson Training Centre in Springkerse, Stirling. Led by Derek Robertson, the training consultancy has been at the forefront of effective training to many blue chip companies throughout the world. Derek said, “Much of my career has been spent travelling to deliver training and development sessions for large organisations and corporations such as Coca-Cola Helenic, NHS, People’s Postcode Lottery, Standard Life and many others. It is great to be “coming home” to Stirling
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and to be able to offer our training to local businesses as well as International ones. I am also delighted to be able to demonstrate our strong ethos of social responsibility by donating a percentage of our profits to charity and offering use of our training centre free to local charitable organisations.” Local MSP Bruce Crawford was quick to offer his congratulations to the opening of the new Robertson Training Centre. He added, “Locally, we have world class attractions, a growing list of popular events, some of the most breath-taking scenery in the world, and of course a thriving business community. I am sure that Robertson Training will be an excellent addition to the business community, here in Stirling and throughout the Forth Valley.” Robertson Training can be contacted at 6 Munro Road, Springkerse, Stirling, FK7 7UU. Tel +44 (0)1786 447 548
FORTH VALLEY • AUTUMN 2014
Derek Robertson
Commercial Courses from September - December 2014 First Aid at Work (3 Days) 9am - 4pm (Falkirk Campus) 8 - 10 October 5 - 7 November 3 - 5 December £195 First Aid at Work Refresher 9am - 4pm (Falkirk Campus) 23 & 24 October 24 & 25 November 17 & 18 December £165 First Aid Paediatric 9am - 4pm (Falkirk Campus) 22 October 16 December £99 First Aid Paediatric (Evening) 6pm - 9pm 21 & 23 October (Stirling Campus) 2 & 4 December (Alloa Campus) £99
Introduction to Electrical Safety 9am - 5pm (Falkirk Campus) 17 October 13 November 16 December £99 Introduction to Electrical Safety (Evening) 6pm - 9pm (Falkirk Campus) 21 & 23 October 18 & 20 November £99 Compex EX01-04 8.30am - 5pm (Falkirk Campus) 6 -10 October 20 - 24 October 27 - 31 October 3 - 7 November 17 - 21 November 24 - 28 November 8 - 12 December £995
Compex EX01-04 Refresher 8.30am - 5pm (Falkirk Campus) 15 & 16 October 11 & 12 November 16 & 17 December £525 Heartstart 10am - 12pm (Falkirk Campus) 6 October 15 December FREE Heartstart (Evening) 5.30pm - 7.30pm 7 October (Stirling Campus) 23 October (Falkirk Campus) 4 November (Alloa Campus) 20 November (Stirling Campus) FREE
Call: 0845 634 4444 for more information or to book a course
‘CHARGE UP’ on Electrical Safety Introductory Course Forth Valley College has created a course to help employees working within a Hazardous Environment to increase their awareness of Electrical Safety. This introductory one day or evening course - enhances FVC’s well established reputation for delivering similar programmes and aims to equip electricians and other employees with general principles, an awareness of current legislation and safe working practices when in volatile areas or under adverse conditions. A mixture of theoretical and practical exercises will be delivered in the Falkirk Campus’ state-
of-the art electrical training facilities. After completing the course successfully, candidates will have an initial platform to move on to comprehensive internationally accredited Electrical Safety courses – such as CompEx - which are delivered within the college. Forth Valley College Lead Commercial Trainer Alan Montgomery, said: “This course has been designed by our team to introduce awareness and appreciation of Electrical Safety within Hazardous Environments.”
“It is regarded as an introduction to these areas and aims to provide our candidates with a basic understanding in the selection of equipment and minimum requirements of installation practices including glanding and assembly”. To find out more about course costs, dates and times and to book online visit: www.forthvalley.ac.uk/courses/ bielectrical/235280 Alternatively call: 0845 634 4444 for more information
Helping our clients make strategic decisions for nearly a century.
Condies Chartered Accountants and Business Advisers: 10 Abbey Park Place, Dunfermline KY12 7NZ Tel: 01383 721421 Forth House 28 Rutland Square Edinburgh EH1 2BW T: (0131) 603 7628
E: info@condie.co.uk
www.condie.co.uk
Business Strategy | Accountancy & Tax | Wealth Management | IT
Are You Struggling with your tax return? Looking for an accountant who will help you make more profit and pay less tax? Starting out in business?
We can help.
Barrie Scott & Co is a firm of Chartered Accountants and Registered Auditors with offices in Falkirk and Bathgate We offer audit, accounts, and taxation services together with business support and advisory services to a wide range of owner managed businesses, clubs, associations, charities and individuals.
Compliance Services
Support Services
Consultancy & Systems Advice
Business Start-Up
Taxation
T: 01324 637654 • F: 01324 635678 • 16-18 Weir Street • Falkirk FK1 1RA office@barriescott.co.uk • www.barriescott.co.uk
MEMBER NEWS
We Are The Future
– from student digs to International Summit!
C
hamber members We Are the Future have had a meteoric rise to international success in recent months, going from a vision of social entrepreneurship held by 19 year old CEO Bruce Walker, to a global force to be reckoned with. Within a whirlwind 18 months the organisation went from being a student project, to a global organisation operating in the US, Europe and UAE. Following The Scottish Start-up Summit in 2013, which was voted within the top 5 entrepreneurial events to attend in the UK and the largest start-up event for entrepreneurs in Europe, the team behind We Are The Future (WATF) decided to go global and by July had launched in San Francisco. WATF organised a national competition to find 6 of Scotland’s top young entrepreneurs, with the aim of taking them on a tour of Silicon Valley to experience life as a US start-up, and then organised a Global Start-up Summit to close the week. Over 7 days, the winners toured Silicon Valley, visiting the headquarters of global brands, including Apple, Google, AirBnB and HP. The week ended with The San Francisco Global Start-up Summit organised by WATF, which garnered attention from VC’s, start-ups and organisations including eBay, Google and Silicon Valley Bank. Following the huge success from San Francisco, WATF are now working in partnerships to deliver an event in Los Angeles this October called TechOut LA - www.techoutla.com - and a Global Entrepreneurship Summit in Abu Dhabi in December. However, the biggest event of the year The Start-Up Summit 2014, will take place
Bruce Walker receives his Young Entrepreneur Award from Dr Neil Partlett of Calachem
once again in Edinburgh on 18th November at RBS Global Headquarters, bringing together billionaire entrepreneurs with young entrepreneurs from across the world. To find out more visit www.sus2014.com As well as the success of the international summits, Bruce experienced
personal success by winning the Young Entrepreneur of the Year Award at the Forth Valley Chamber of Commerce Business Awards in March 2014, and went on to be a finalist in the Entrepreneur of the Year Category in the Scottish Chambers Business Honours. Definitely a young man with a Future!
FORTH VALLEY • AUTUMN 2014 33
BUSINESS NEWS
The winter blues return
D
espite the fantastic Indian summer we’ve all been enjoying, winter will be upon us before we know it, bringing with it the usual colds, flu and other winter bugs. For small businesses this can be a real pain, and this has not been helped by the withdrawal of the Percentage Threshold Scheme (PTS) that small employers were able to offset against their Statutory Sick Pay due to employees absent for more than 3 days. This means that employers have to face the full burden of paying SSP for the duration of all sickness absence periods. The thinking behind this was to encourage employers to manage sickness absences more effectively and the money that the government saves is being invested in a new ‘Health and Work Service’. This service, due to be up and running in late 2014, will give employers, employees and GPs advice on helping an employee return to work. The DWP defended the decision by saying ‘Any financial loss to businesses from the ending of PTS will more than likely be offset by a reduction in lost working days, earlier return to work and increased economic output’. This is all well and good, but that does not address the shortterm absences that we tend to see during the winter months. I am on the Board of Directors of a small social enterprise that helps
34
FORTH VALLEY • AUTUMN 2014
vulnerable and isolated women in Clackmannanshire. When the Managing Director sought advice regarding her two employees who, through sheer ill luck, had become ill at the same time, she was astounded hear that the business was liable for the full SSP payments due. Not only does the business need to find cover for the period but also an extra £87.55 per employee per week. Hooray for the fantastic volunteers who were able to step into the breach! Although absence management is something to be encouraged, it seems unfair for small businesses to be expected to shoulder this additional financial burden. Having worked for a large manufacturing company for many years I know that managing sickness absence is an extremely time consuming and costly affair. Legislation such as the Equalities Act (which covers disability discrimination), Health and Safety and the EU Working Time Directives can be a minefield to negotiate, so please don’t hesitate to take expert advice to make sure you get the support you need. Avril Dunn The HR Dept (Editor’s Note: If you have any concerns about SSP legislation please contact the Chamber Helpline 0116 243 7866 or search our Members’ Directory for an HR expert.)
Award Winning Nursery
Now open in Linlithgow Qualified and Highly Trained Staff Early opening at 7.30 am Escort service to and from local nursery schools Ample on-street parking
Phone Pauleen to arrange a visit on
01506 239 295 Also open in Bo’ness Tel: 01506 828 007
Es
t. 1 9 6 4
ROXBURGH group
the business of trust
independent
insurance
propert y
financial advisers
brokers
sales & letting
We are one of Scotland’s leading independent financial service companies founded in 1964. We’ve built our business on trust developing sound, long-term relationships with our clients and we would be delighted to discuss how we could help you. Visit us at www.roxburgh-group.co.uk Glasgow 0141 952 0371
Troon 01292 314313
Stewarton 01560-485333
Roxburgh Group is the trading name of J C Roxburgh (Financial Services) Ltd , J C Roxburgh (Insurance Brokers) Ltd and J C Roxburgh(Properties) Ltd and are registered in Scotland under numbers 417019, 417217 and 073801 respectively. Registered Office 151 Glasgow Road Clydebank Glasgow Scotland G81 1LQ. Both J C Roxburgh (Financial Services) Ltd and J C Roxburgh (Insurance Brokers) Ltd are authorised and regulated by the Financial Conduct Authority.
M ACDONA LD INCH Y R A HOTEL & SPA
GET THE FESTIVE SEASON OFF TO A FABULOUS START WITH OUR CELEBRATED EVENINGS OF FUN AND FANTASTIC FOOD. Relax and enjoy the Christmas atmosphere of Macdonald Inchyra Hotel & Spa. Celebrate with friends, family and colleagues with the help of added entertainment and a delicious meal specially prepared by our award-winning chefs.
FESTIVE LUNCHES
£19.95
FROM
PER PERSON
PARTY NIGHTS
£28.00
FROM
PER PERSON
TO BOOK PLEASE CALL 0844 879 9044 OR EMAIL EVENTS.INCHYRA@MACDONALD-HOTELS.CO.UK MACDONALD INCHYRA HOTEL & SPA, GRANGE ROAD, POLMONT, FK2 0YB
WWW.MACDONALDHOTELS.CO.UK/INCHYRA Terms and conditions apply, please enquire for further details.
M MURRAY CONSULTING
FIRE RISK MANAGEMENT When it comes to Fire Safety law you may find you’re out of your depth, despite the loads of information on the Web. It’s not your area of expertise but it’s a must have for your company. The result of a fire to a business can be catastrophic; it can claim lives, damage your reputation and financially; many businesses never recover. MURRAY CONSULTING is based in Central Scotland. We’re local to the area, we have in-depth knowledge and experience of the Fire (Scotland) Act 2005 and Regulations and we understand the commercial challenges of a business and how to support them. We’ll translate our professional knowledge into practical advice and actions for your business. Our assistance can include:
• INDIVIDUAL FIRE RISK ASSESSMENTS • MULTIPLE PROPERTIES FIRE RISK ASSESSMENTS • •EMERGENCY PLANNING AND BUSINESS CONTINUITY •
I’d welcome the opportunity to discuss our services with you, visit my website www.Larbert999.co.uk email me at Don@Larbert999.co.uk or call me on 07854 930 395. I hope to speak to you soon.
MURRAY CONSULTING
we’ll minimise your risk, and you’ll experience the difference.
Helping businesses improve cashflow and boost profits Chartered Accountants with a wealth of commercial knowledge and experience, SYKAM offers new, growing and re-structuring businesses financial management advice and support to help them improve cashflow and boost profits. So whether you require statutory accounting and taxation services or financial management advice and support, SYKAM offers cost-effective and fixed-price solutions to suit your business needs. Contact Stuart McDonagh FCA for a free initial consultation. SYKAM & Co, Chartered Accountants, Balfron T: 07791 718861 E: enquiries@sykamandco.co.uk W: www.sykamandco.co.uk
BUSINESS NEWS
You are invited to something different…….
H
ave you ever considered how much added value accrues to your company simply by employing someone who is a member of our Volunteer Reserve Forces?
These statistics are astonishing but are virtually unknown by employers throughout both the public and the private sectors! On Tuesday 11 November at 6.30pm in The Army Reserve Centre, Baltimore Road, Glenrothes – elements of the Reserve Forces will endeavor to prove their worth to employers. This will be done by demonstrations and very short vignettes, AND there will be opportunities for employers to ‘have a go’ at certain tasks. The evening will be rounded off with a light supper, when there will be an opportunity to talk to the Reservists and find out more of how they combine civilian and military life [and skills]. If you would like to attend please contact: Hi-offes@rfca.mod.uk 01382 631025
Research by SaBRE and endorsed by the Chartered Management Institute, found that an employer would have to purchase over £8,000 of commercial civilian training to provide the same amount of development that an average Reservist’s military service provides in a year. This research relates only to the skills that are relevant to the civilian workplace. Experience gained from an average period of mobilisation, including pre-deployment training, is worth around £8,300 for a Private, £14,600 for a Sergeant and £18,400 for an Officer.
Forth Valley Chamber of Commerce and Stirling Chamber of Commerce
JOIN US
WHAT’S IN IT FOR ME? • A FREE member profile ad in this magazine, hard copy and digital versions • A FREE listing in our member directories, online and hard copy • Discounted advertising in INCommerce and our monthly ezine • Discounted entry to social and business events • Access to member-to-member discounts and special offers • Access to specialised Chamber products and services which will save you money • Business to Business networking opportunities • Warm referrals and positive connections to business contacts
Do the maths! Membership of the Chamber helps your business to save money and to make money. We’re here to help. Talk to us.
HOW DO I JOIN? It’s easy. You can join online by going to our websites
www.forthvalleychamberofcommerce.co.uk or www.stirlingchamberchamberofcommerce.co.uk and clicking the blue Join Us Now button. Or call us on 01324 66 55 00 and a member of the team will be happy to come out and chat with you.
• Promotion via our social media feeds • Be part of the fastest-growing Chamber in Scotland • Access to the Scotland-wide Chamber network • An independent business voice represented at National Government level.
FORTH VALLEY • AUTUMN 2014 37
Your business is amazing… … isn’t it a shame no-one can see it here? InCommerce is read by business owners and decision makers … people who buy all kinds of services … if you’re not in here they won’t be contacting you! It’s too late for this issue but there’s always next time Call our Advertising Team on 01436 671133 or 673777
dtech designers
& publishers
Bringing Employer and apprentice together to boost your business
Easy as 1,2,3... YouTrain provide outstanding quality Apprentices by giving them the highest Standard of Microsoft IT Professional training. Working throughout Scotland in partnership with businesses, employers can benefit from skilled and dedicated IT Apprentices who are fully supported by us and can integrate into your business fast and efficiently.
IT PROFESSIONAL
Business Administration
Web design
AND They all attract funding from skills development Scotland
JoinJoin us this year.year. Come & enjoy the the festive season 2014 us this Come & enjoy festive season 2014
£24.95 per person including sparkling £24.95 per person including wine reception & 3 course meal. sparkling wine reception & 3 course meal. £99 per couple including accommodation and breakfast.
TOO BUSY in DeCeMBeR… Book one of our fabulous tribute nights... ACP Management
17th October 2014
23rd January 2015
29th november 2014
13th February 2015
Blondie
Rod Stewart
Freddie Mercury
elton John
Tel: 01324 474836 reservations@grangemanor.co.uk Tel: 01324 474836 reservations@grangemanor.co.uk
Tel: 01324 474836 reservations@grangemanor.co.uk
The Manor Manor Hotel, Glensburgh Grangemouth FK3 8XJGrangemouth fax: 01324 665861 www.grangemanor.co.uk TheGrange Grange Hotel,Rd,Glensburgh Rd, FK3 8XJ fax:
The Grange Manor Hotel, Glensburgh Rd, Grangemouth FK3 8XJ 01324 665861 www.grangemanor.co.uk
A5 Brochure 12pp_DQ_AW VERSION 3.indd 6
fax: 01324 665861 www.grangemanor.co.uk
7
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A5 Brochure 12pp_DQ_AW VERSION 3.indd 7
31/07/2014 10:17
NEW MEMBERS’ PROFILE
Johnston Carmichael
A firm grip on business. We support businesses across 13 industry sectors. We have grown to become Scotland’s largest firm of Chartered Accountants and Business Advisers. Whatever your business we are here to offer a hand. Talk to us about growing your business.
Suite A3, Stirling Agricultural Centre, Stirling. FK9 4RN Tel: 01786 459900 Email: james.a.stewart@jcca.co.uk Web: www.jcca.co.uk
Global Voices
The Shaw Trust
Shaw Trust is the UK’s largest third sector provider of employment services for disabled and disadvantaged people. We work in partnership with public sector organisations and provide diverse services for businesses. In the Falkirk area the team are working on the Government supported employment programme called Work Choice. This programme is designed specifically for people who due to their disability, may find it difficult to find or keep a job.
Tel: 01324 477010 Email: sarah.stephen@shaw-trust.org.uk Web: www.shaw-trust.org.uk
People-Centred
Solutions Wealth Management
Solutions Wealth Management are based in Cumbernauld, serving Central Scotland and beyond. We offer financial planning advice to both individuals and to employers, helping individuals to plan for the known and unknown financial events in their life, and helping employers provide employee benefits for their staff and to protect their businesses on the death of a shareholder or key employee. Please contact Gary King to arrange a free initial meeting to discuss your financial needs.
Tel: 01236 801440 Email: gary@swmltd.co.uk Web: www.swmltd.co.uk
Scottish Autism
Every business needs its people to have the right skills and be engaged with the business to deliver their best performance. Founded in 2005 and headquartered in Stirling, Scotland, Global Voices is a LSP (Language Service Provider) company offering translation and interpretation services to a wide range of industry sectors. With a global presence and a 3000 strong linguist portfolio, Global Voices is able to provide language solutions both to the SME market looking to export as well as the blue chip company consolidating all of their global language requirements. With an average growth of 70% year on year and being named second fastest growing LSP in the UK (2013) Global Voices is looking to continue in its trajectory to become a dominant player within the its field.
Tel: 08451301170 Email: luigi.koechlin@globalvoices.co.uk Web: www.globalvoices.co.uk
People-Centred works with individuals and organisations to help people access and develop their potential and performance through bespoke learning and development interventions. With over 30 years’ experience in learning and development, we know the key is not attending courses, it’s about identifying the right learning experience and finding the best way to transfer this into performance in the day job.
Tel: 01324 620224 Email: Julie@people-centered.com Web: www.people-centered.com
Engage Occupational Health Solutions
Scottish Autism is the largest provider of autismspecific services in Scotland. We exist to help those diagnosed with autism to lead full and enriched lives and become valuable members of the community they live in. Our mission is to enable people living with autism through their whole life journey. Our network of services across Scotland provides a wide range of support options for children and adults as well as vital support for families.
Tel: 01259 728321 Email: Karen.wilson@scottishautism.org Web: www.scottishautism.org
Antonine Investment Managers
Energylinx
40
Energylinx for Business was established in September 2012 with the ambition of providing the first fully online energy comparison and transfer service for commercial organizations. We are passionate about supporting the needs of SME businesses throughout the UK and aim to provide them with the power to reduce their overheads, as lower energy bills mean bigger profits for them. We also offer fully customisable white-label solutions to affiliate partners, energy brokers and suppliers.
With over 21 years of experience at Engage OH we offer support to employers of SME’s to maintain the health of their workforce. By listening to your needs we can provide affordable, evidence based occupational health and wellbeing services tailored to your company by identifying, anticipating and satisfying your needs. Part of our offering is the ability to ‘pay as you go’ for services as and when you need them with access to a line manager tool kit and wellbeing portal. We aim to provide you with a best in class service.
Tel: 01259 220000 Email: Kirstin.rhymer@energylinxforbusiness.co.uk Web: www.energylinxforbusiness.co.uk
Tel: 07584 824234 Email: margaret@engageoh.com Web: www.engageoh.com
FORTH VALLEY • AUTUMN 2014
Antonine Investment Managers, are a firm of independent financial advisers offering services to both individual and corporate clients. We have extensive experience in dealing with what are often complex financial matters and look to provide a comprehensive financial plan in all circumstances. We are extremely proud that our firm has been awarded the prestigious title of ‘Chartered Financial Planners’ awarded by the CII and all of our advisers have individually attained ‘Chartered Financial Planner’ status.
Tel: 01324 478248 Email: craig@antonineim.co.uk Web: www.antonineim.com
NEW MEMBERS’ PROFILE
Positive Performance
We provide cutting edge training and personal accountability for sustained improvements. In the corporate world we spend over 75% of our time in interpersonal interaction. Frequently the root of organisational troubles is poor communications. Transmitting information from one to another can be filled with inaccuracy, made worse by increasing overuse of emails which steadily extinguishes our interpersonal skills. Communication training has never been so vital in this fast changing climate Our vast experience in interpersonal growth, communication, body language and inspirational leadership training is the key to corporate harmony, business effectiveness and financial growth.
Tel: 01786 818788 Email: wendy@positive-performance.com Web: www.positive-performance.com
Murray Consulting
M
MURRAY CONSULTING
Scottish Fire Safety Legislation requires that every workplace has a Fire Risk Assessment and that it is carried out by a competent person. Statistics illustrate that very few companies recover from a fire in their premises and of course there is the loss of revenue and reputation to consider. I can offer advice on all Fire Safety matters and produce a full and comprehensive Fire Risk Assessment. I am a qualified, experienced Fire Risk Assessor with over 30 years of experience in the Fire Risk and Emergency Planning. I am accredited by the Institute of Fire Engineers and NEBOSH qualified. If you need advice on how to comply with the law, or on any other fire related matter, contact me for further information.
Tel: 07854 930395 Email: don@larbert999.co.uk Web: www.larbert999.co.uk
Oldbaum Services
Green Compliance Water
We are the Future
Green Compliance Water is a sustainable water management company delivering complete water treatment, water hygiene and air solutions. We are dedicated to providing customers with innovative environmental solutions to all their water needs including online monitoring and portal/logbook systems. We specialise in understanding our customers’ requirements and how to fulfil them. We do this by providing a bespoke package to give safe sustainable water systems, peace of mind and above all complete compliance.
We Are The Future organise global summits, to inspire and connect entrepreneurs from across the world. We are built by entrepreneurs, as a social enterprise with the single aim of inspiring future generation of entrepreneurs.
Tel: 07976 787543 Email: mike.kennedy@greencompliance.com Web: www.greencompliance.com.
Tel: 01786 469639 Email: reachforthewind@oldbaumservices.co.uk Web: www.oldbaumservices.co.uk
Tel: 0131 564 0098 Web: www.wearethefuture.org.uk
The Wealth Partnership
Central FM
Your local radio station 103.1 Central FM broadcasts to tens of thousands of listeners per week in the Forth Valley on FM, online and DAB digital radio. Our music policy is to play great songs aimed at our core target market 24 – 55 year olds. We believe in local marketing, local presenters, local account managers, local charities, local events and local businesses – we provide round the clock news bulletins, up to date traffic and travel information, keeping the Forth Valley moving along smoothly.
The Wealth Partnership are a Chartered Financial Planning firm helping to build, grow and protect over 2000 clients financial futures. Our areas of speciality are Pension and Retirement planning, IHT Planning as well as Investment Planning to help minimise tax and maximise returns. We build strong lasting relationships, are specialists who can make a difference and provide a clear and transparent charging structure to help you make informed decisions.
Tel: 01786 476747 Email: derek@wealthpartnership.net
Central FM is a cost effective way of marketing with our customer charter, listen to, create and deliver the highest and most professional radio campaign whether via a bespoke tailored campaign or a creatively built on-air sponsorship package delivering your marketing needs and expectations – 103.1 Central FM is all about the Forth Valley and all about you!
FORTH VALLEY CHAMBER OF COMMERCE
Tel: 01786 577024 Email: Andrew.mcmurray@centralfm.co.uk Web: www.centralfm.co.uk
Advice Service
Glenbervie Golf Club
Glenbervie GC Means Golf…Glenbervie GC Means Business Oldbaum Services is a wind energy consultancy specializing in wind data. Our aim is to deliver high quality data acquisition and instrumentation services to the wind industry. We have 10 years of remote sensing experience and our team of experts work on onshore and offshore projects around the world. Our clients include the European Commission, the Indian Government’s Energy Department, The Carbon Trust, RWE Innogy, GDF Suez and EDPR. We hope you’ll be impressed by Oldbaum’s flexible approach and expertise.
As a not-for-profit we work with like minded organisations to build partnerships, so we can continue to support as many entrepreneurs as we can. To get involved, drop us an email at hello@wearethefuture.org.uk
Top class championship golf course convenient for all Chamber of Commerce members Business-friendly zone to encourage use during the day. End your business day at Glenbervie then play golf Business Class meeting facilities Business Meals and Entertaining Bookable for off-site company meetings including catering
Business • • • • •
HR EMPLOYMENT LAW HEALTH & SAFETY LEGAL ADVICE FINANCIAL ADVICE
Business Advice Service (BAS) offers members easy access to essential advice across a range of key business issues, including HR, Employment Law, Health & Safety, Legal, VAT and Tax. This service is included in your membership fee so you have nothing extra to pay. BAS is an employer focussed service – it’s on your side!
Chamber of Commerce members – Join our Glenbervie Business Club at special rates – call 01324 562605 for a quote.
CALL OUR ADVICE LINE
Web: www.glenberviegolfclub.com
http://fv.qdosconsulting.com
0116 243 7866
FREE MEMBER
SERVICE
FORTH VALLEY • AUTUMN 2014 41
MEMBERS’ REGISTER ACCOUNTANCY/FINANCIAL SERVICES
Acumen Accountants & Advisers Ltd 01259 753555 barrie.alexander@acumen.info www.acumen.info
Antonine Investment Managers 01324 478248 craig@antonineim.co.uk www.antonineim.com
ASC Finance for Business 01738 230333 alison.hunter@asc.co.uk www.asc.co.uk
Baker Tilly LLP
01324 475700 patrick.norris@bakertilly.co.uk www.bakertilly.co.uk
Barrie Scott & Co 01324 637654 office@barriescott.co.uk www.barriescott.co.uk
Borland Insurance Ltd
01383 623 300 paul.baillie@borlandinsurance.co.uk www.borlandinsurance.co.uk
Campbell Dallas LLP
01786 460030 john.gold@campbelldallas.co.uk www.campbelldallas.co.uk
Canmore Business Service Limited 07853 360344 rory@canmore.co
Clydesdale Bank PLC
01324 508203 terry.quinn@eu.nabgroup.com www.cbonline.co.uk/business
Condies Chartered Accountants & Business Advisors 01383 721421 george.primrose@condie.co.uk www.condie.co.uk
Davidson Cruse Wealth Management 01786 445060 justine.waddell@sjpp.co.uk www.davidsoncruse.co.uk
Dickson Middleton
01786 474718 headoffice@dicksonmiddleton.co.uk www.dicksonmiddleton.co.uk
Drummond Laurie Chartered Accountants
01324 441255 greig.brown@drummondlaurie.co.uk www.drummondlaurie.co.uk
Falkirk District Credit Union 01324 473695 fdcu@btconnect.com www.falkirkcreditunion.co.uk
Financial Services Appointments Ltd
01259 212414 chris@cnewton.co.uk www.financialservicesrecruitment.com
42
GS Insurance Services Ltd 01738 441555 kenneth-blake@gsinsurance.co.uk www.gsinsurance.co.uk
Handelsbanken
01786 463109 dabe10@handelsbanken.co.uk www.handelsbanken.co.uk/stirling
Harley Financial Services Ltd 01324 625225 info@harleyfinancial.co.uk www.harleyfinancial.co.uk
Insurance Advisory Services (Larbert) Ltd
01324 556414 iasltd@btconnect.com www.greatinsurancedeals.com
Jenkins & Co
01324 626496 graemem@jenkinsaccountants.co.uk www.jenkinsaccountants.co.uk
Johnston Carmichael Chartered Accountants & Business Advisors 01786 459900 james.a.stewart@jcca.co.uk
Kelvin Financial Planning 0141 204 3272 chris@kelvinfp.com www.kelvinfp.com
MacFarlane Gray Ltd Chartered Accountants 01786 451745 info@macfarlanegray.co.uk www.macfarlanegray.co.uk
Russel & Aitken Financial Planning 0141 204 3272 chris@russelaitkenfp.com www.russelaitkenfp.com
The Royal Bank of Scotland 07901 587151 alan.smart@rbs.co.uk www.rbs.co.uk/business.ashx
The Wealth Partnership 01786 476747 derek@wealthpartnership.net www.wealthpartnership.net
We Are Business Transformers Ltd 01324 633550 martin@mraca.com www.mraca.com
Vision Financial Planning Ltd 01324 559976 scott@visionfinancial.co.uk www.visionfinancial.co.uk
Wealth & Safety (UK) Ltd 01324 832820 geoffg@prismtd.co.uk ANIMAL CARE/BOARDING/ TRAINING
Airth Station Cattery & Kennels Ltd 01324 831549 info@airthkennels.co.uk www.airthkennels.co.uk
Stirling Dog Behavioural Centre 07825 380251 annwatt1@live.co.uk
BUILDING CONTRACTORS/ MAINTENANCE/REPAIRS/ SERVICES
Applegreen Homes Ltd 0141 354 1618 alan@applegreenhomes.com www.applegreenhomes.com
Crannog Construction Ltd 01786 450022 crannogconstructionltd@gmail.com
Edinmore Contracts Ltd 0844 567 2999 clarke@edinmoreltd.co.uk www.edinmoreltd.co.uk
F. Dougall & Son
01324 611254 dougall.family@blueyonder.co.uk
Keyline Builders Merchants
01324 638471 graeme.little@keyline.co.uk www.keyline.co.uk
Rooftec Scotland Ltd 01324 614014 info@rooftecscotland.co.uk www.rooftecscotland.co.uk
Site Sealants Ltd
01324 626969 sitesealants@btconnect.com www.sitesealants.co.uk
Yard (Direct) Ltd
07786 702181 ken.mclelland@btinternet.com BUSINESS CONSULTANCY/ NETWORKING/COACHING
3D Developments Ltd
ARCHITECTS
01506 499645 joan.b@3d-coaching.com
Solutions Wealth Management
Module Architects
Balanced Strategy Solutions
Springfords Chartered Accountants
ART
01236 801440 gary@swmltd.co.uk www.swmltd.co.uk
0131 440 5000 fpaul@springfords.com www.springfords.com
Stewart Accounting Services Ltd
01259 721156 mark@stewartaccounting.co.uk www.stewartaccounting.co.uk
Stirling Credit Union Ltd 01786 233937 info@stirlingcreditunion.co.uk www.stirlingcreditunion.co.uk
Sykam & Co
07791 718861 stuart@sykamandco.co.uk www.sykamandco.co.uk
The A9 Partnership Ltd 01506 834 700 victoriaw@a9partnership.co.uk www.a9partnership.co.uk
The Cloud Accounting Co 01324 464510 alan@cloudaccountingco.com www.cloudaccountingco.com
FORTH VALLEY • AUTUMN 2014
01786 823753 mdowey@modulearchitects.com www.modulearchitects.com
Towngate Gallery Ltd 07749 550114 enquiries@towngategallery.com www.towngategallery.com AUCTIONEERS
DJ Manning Ltd 01506 827693 marie@djmanning.co.uk www.djmanning.co.uk
United Auctions 01786 473055 stirling@uagroup.co.uk http://www.uagroup.co.uk/ AUDIO VISUAL
GMS (Recordings) Ltd T/A GMS Music & Media 01324 711011 hsm@gmsmusic.com www.music4uonline.com
01324 717285 julie-anne@balancedstrategy.org www.balancedstrategy.org
Colin McKeand – Business Connector 01324 823664 colin@colinmckeand.co.uk www.colinmckeand.co.uk
Creation Social Media
07786 036609 helen.warburton@ creationsocialmedia.com www.creationsocialmedia.com
Exolta Capital Partners 07920 008 187 russell@exolta.com www.exolta.com
George Stevenson Consultant
01324 621 981 georgebstevenson@blueyonder. co.uk www.fbs-global.com
Interface – The Knowledge Connection for Business 0131 651 4791 laura@interface-online.org.uk www.interspace-online.org.uk
MEMBERS’ REGISTER Lochgreen Learning Limited 01324 625720 gus@lochgreen.com www.lochgreen.com
People-Centred
01324 620224 julie@people-centred.com www.people-centred.com
Positive Performance
01786 818788 wendy@positive-performance.com www.positive-performance.com
Positive Qualities Ltd 01324 492726 liz@positivequalities.co.uk www.positivequalities.co.uk
Robertson Training Ltd 01786 447 548 derek@robertsontraining.co.uk www.robertsontraining.co.uk
Sheena Walker
07588 645702 sheena@sheenawalker.com www.sheenawalker.com
Simple Improvement Ltd 07791 758330 mike.bell@si8.co.uk www.simpleimprovement.co.uk
STEP Stirling
01786 463416 step@stepstirling.co.uk http://www.stepstirling.co.uk/
Thinktastic
0131 202 1667 mike@thinktastic.co.uk www.thinktastic.co.uk BUSINESS SERVICES
Roden Associates
01324 466204 admin@rodenassociates.com www.rodenassociates.com CAR DEALERSHIPS/HIRE/ LEASING/MECHANICS
Ace Tyres & Exhausts 01324 639984 sales@acetyresfalkirk.co.uk www.acetyresfalkirk.co.uk
Hardies Motor Group
01324 562799 iain.bolton@peugeotmail.co.uk www.hardiemotorgroup.co.uk
Stirling Audi (Lomond Audi Group)
01786 446888 graeme.southwood@stirlingaudi.com www.lomondaudigroup.com CHARITY/SOCIAL ENTERPRISE
British Heart Foundation 01259 220451 staffordl@bhf.org.uk www.bhf.org.uk/scotland
CVS Falkirk & District 01324 692002 karen@cvsfalkirk.org.uk www.cvsfalkirk.org.uk
Fallin Community Enterprises (Recyke-ABike) 01786 447559 admin@recyke-a-bike.co.uk www.recyke-a-bike.co.uk
DOCUMENT MANAGEMENT
ENERGY
DataSpace Scotland
Bierce Technical Services Ltd
01786 870967 jane@dataspacescotland.co.uk www.dataspacescotland.co.uk
Highland Reserve Forces & Cadets Association
TRAINING/EDUCATION
Open Secret
01506 829883 allan@central-training.co.uk www.central-training.co.uk
01382 631026 hi-empsp@rfca.mod.uk www.hrfca.co.uk 01324 630100 traci@opensecret.org www.opensecret.org
Scottish Autism
01259 728321 karen.wilson@scottishautism.org www.scottishautism.org
Scottish Waterways Trust
01324 677809 karen@scottishwaterwaystrust.org.uk www.scottishwaterwaystrust.org.uk
Step Up (Housing, Employability &
07969813272 info@stepupsupport.co.uk www.stepupsupport.co.uk
The Salvation Army Furniture Project
01324 637554 falkirk.furniture@salvationarmy.org.uk www.salvationarmy.org.uk/esc/ charity-shops
Volunteer Scotland
01786 479593 adrian.murtagh@volunteerscotland. org.uk www.volunteerscotland.org.uk CHAUFFEUR SERVICES/ TAXIS/COACH HIRE
Fitzcharles Coaches Ltd 01324 482093 david@fitzcharles.co.uk www.fitzcharles.co.uk CLEANING
Cairney Cleaning Co 07779 041629 cairneycleaningco@aol.co.uk
Moirs Cleaning
01324 624600 enquiries@moirsresidential.com www.moirsresidential.com
Perfect Service Solutions Ltd
01786 473840 simone@perfectservicesolutions.co.uk www.perfectservicesolutions.co.uk COMMUNITY DEVELOPMENT
Falkirk Football Community Foundation 01324 624121 davidc@falkirkfc.co.uk www.falkirkfcf.co.uk
01324 713117 squinn@bierce.co.uk www.bierce.co.uk
Energylinx for Business 01259 220000 kirstin.rhymer@ energylinxforbusiness.co.uk www.energylinxforbusiness.co.uk
Central Training Services Ltd
Geothermal Solar UK
Common Purpose
0141 341 3355 colette.lowe@commonpurpose.org.uk www.commonpurpose.org.uk
COS (Scotland) Ltd
Oldbaum Services Ltd
01786 469639 monica@oldbaumservices.co.uk www.oldbaumservices.co.uk
Evolutio Ltd
0844 504 6534 john@evolutio.co.uk www.evolutio.co.uk
ENGINEERING
Forth Valley College
Allen Associates (HPE) Ltd
01786 406077 ken.thomson@forthvalley.ac.uk www.forthvalley.ac.uk
01786 448777 scott@allenhpe.co.uk www.allenhpe.co.uk
SJ Rennie Consulting Ltd 01786 824320 info@sjrconsulting.co.uk www.sjrconsulting.co.uk
DSE Electrical & Heating Engineers Ltd
Skills Development Scotland
01786 452019 graeme.schmidt@sds.co.uk www.skillsdevelopmentscotland.co.uk
University of Stirling 01786 467041 john.rogers@stir.ac.uk
01324 878822 ian@ikmconsulting.co.uk www.ikmconsulting.co.uk
Phase DSCS
Graham Robertson Electrical & Security Ltd
0844 358 9001 peter@phasebroadcast.co.uk www.phasebroadcast.co.uk
01786 468050 graham@graham-robertson.co.uk www.grelectrical.com
Stirling Electrical Services Ltd
Shaw Trust
01324 477010 sarah.stephen@shaw-trust.org.uk www.shaw-trust.org.uk
01324 666777 scotland@forkers.com www.forkers.com
IKM Consulting Ltd
ELECTRICAL SERVICES
01786 396331 enquiries@cv-world.co.uk www.cv-world.co.uk
Forkers Scotland Ltd
01324 611237 iaind@idsystemsuk.co.uk www.idsystemsuk.co.uk
01786 478478 louise.findlay@youtrain.com www.youtrain.com
CV World
01786 235045 helpdesk@dseservices.co.uk www.dseservices.co.uk
ID Systems UK Ltd
YouTrain Ltd
EMPLOYMENT SERVICES
Just Ask RAB (Renewable, Alternative & Biomass) Ltd
01786 461123 andy.neebs@yahoo.co.uk www.justaskrab.co.uk
0845 226 1896 enquiries@cos-scotland.com www.cos-scotland.com
01786 813916 info@stirlingelectrical.co.uk www.stirlingelectrical.co.uk
01324 826627 ian.young@vaughanrt.com www.geothermal-solar.com
Process & Instrumentation Valves Ltd 01324 630030 sales@piv-online.com www.piv-online.com
Scotweigh
01324 611311 ian@scotweigh.co.uk www.scotweigh.co.uk
Viridis Building Services Ltd 01324 614090 lee.marshall@viridisbsl.co.uk www.viridisbsl.co.uk
Continued on page 44 FORTH VALLEY • AUTUMN 2014 43
MEMBERS’ REGISTER (CONT) ESTATE AGENTS/PROPERTY LETTING/PROPERTY DEVELOPERS
Bellair (Scotland) Limited 01324 471278 douglas@bellair.co.uk www.bellair.co.uk
Devine Property
01786 358127 info@devineproperty.co.uk www.devineproperty.co.uk
Earls Gate Business Park 01324 494339 john.walker@calachem.com www.earlsgatepark.co.uk
Tailored Lettings Ltd
01324 884884 enquiries@tailoredlettings.co.uk www.tailoredlettings.co.uk
The Letting Co
01324 486888 david@theletting-co.com www.theletting-co.com EVENT AND CONFERENCING SERVICES
Ceteris (Scotland) Ltd 01259 726430 mail@ceteris.co.uk www.ceteris.co.uk
Falkirk Trinity Church 01324 611017 thefawkirk@outlook.com www.foasmpc.org.uk FOOD AND DRINK
Endrick Trading Ltd
01360 440066 sales@scottishfoodoverseas.com www.scottishfoodoverseas.com
Laxdale Foodservice Ltd 01786 471000 enquiries@falleninchfarm.co.uk www.falleninchfarm.co.uk
Prowd Enterprise Ltd
01259 742540 kerrymcgannprow@hotmail.com
Stirlingshire Vending (Scotland) Ltd T/A SV24-7 01259 215577 fiona@sv24-7.co.uk www.sv24-7.co.uk
Tapside Marketing Ltd 01506 823402 admin@tapside.com www.tapside.com
The Caledonian Cheesecake Company
01324 484901 martin@caledoniancheesecake.co.uk www.caledoniancheesecake.co.uk FURNITURE PRODUCTS
Belgica UK
01506 829447 michael@belgicafurniture.com www.belgicafurniture.com
Blueton Ltd
01324 829661 louises@bluetonltd.com www.bluetonltd.com
44
GIFTS & SPECIALIST PRODUCTS
Angels’ Share Glass
01786 833974 info@angelsshareglass.co.uk www.angelsshareglass.co.uk GLAZIERS/WINDOWS/ DOORS
Finewood Holdings Ltd 01324 673100 willie@fine-wood.co.uk www.fine-wood.co.uk
GOLF CLUBS/SERVICES
Executive Golf & Leisure Ltd 01786 832244 graeme@execgolf-leisure.com www.execgolf-leisure.com
Glenbervie Golf Club
01324 562605 marketing@glenberviegolfclub.com www.glenberviegolfclub.com HEALTH & BEAUTY SERVICES
Antonine Massage Therapy
07967 115193 antoninemassagetherapy@hotmail. co.uk www.antoninemassagetherapy.co.uk
Colour Me Pretty
01324 823993 colourmepretty@outlook.co.uk
Flawless Falkirk Ltd
01324 552486 flawlesspermanentcosmetics@ hotmail.co.uk www.flawlessfalkirk.com
Life Fit Wellness
01324 614 044 info@lifefitwellness.co.uk www.lifefitwellness.co.uk
Meridian Wellbeing & Health 07859 063834 info@meridian-wellbeing.co.uk www.meridian-wellbeing.co.uk HEALTH AND SAFETY
Firebreak Fire Protection Services 08456 448248 info@firebreak.co.uk www.firebreak.co.uk
Murray Consulting
07854 930395 larbert999@btinternet.com HEALTHCARE SERVICES
Engage Occupational Health Solutions Ltd 07584 824234 margaret@engageoh.com www.engageoh.com
FORTH VALLEY • AUTUMN 2014
Strathcarron Hospice
Comtech
Westfield Health
Dogfi.sh Mobile Ltd
01324 826222 angela.gillies1@nhs.net www.strathcarronhospice.org
01259 725810 amcfarlane@westfieldhealth.com www.westfieldhealth.com HUMAN RESOURCES/ RECRUITMENT
Real Improvements To Employers (RITE) Ltd 01786 235055 fred@rite.be www.rite.be
01786 406448 hello@comtech247.net www.contech247.net 07515 545377 ross@dogfi.sh www.dogfi.sh
Exmos Ltd
01324 486844 gordonc@exmos.com www.exmos.com
Fusion IT
01259 726633 support@fusion-ltd.co.uk www.fusion-ltd.co.uk
The HR Dept
ITFA Ltd
Topstaff Employment Ltd
Lithium Systems Ltd
0845 313 0361 avril.dunn@hrdept.co.uk www.hrdept.co.uk 01786 451550 bmcgarrity@topstaffemployment. com www.topstaffemployment.com
HYGIENE SERVICES/ CLEANING SUPPLIES/SALES
Alexander Ross Holdings Ltd 0333 000 0050 robert.ross@alexanderross.co.uk www.unicodirect.com
Corporate Washroom Services Limited
01324 870719 iain@cwswashroom.co.uk www.corporatewashroom.co.uk IMPORTS/EXPORTS
CentralBridge Ltd 01324 229435 94zly@163.com
INTERIORS/DESIGN
Finestra Blinds
07890 998685 joe_nicoletti@finestrablinds.co.uk www.finestrablinds.co.uk
Jane Nelson Interiors
07769 676595 jane@janenelsoninteriors.com www.janenelsoninteriors.com
Osborne Heath
01259 215555 info@osborneheath.com www.osborneheath.com
Refractionz Ltd
01506 843463 frazer@refractionz.co.uk www.refractionz.co.uk IT/COMPUTING SERVICES/ TECHNOLOGY/MOBILE COMMS
Cloud Cover IT Services Ltd 07768 444498 lance@cloudcoverit.co.uk www.cloudcoverit.co.uk
01324 664713 admin@itfa.co.uk www.itfa.co.uk 01259 727847 stephen@lithiumsystems.co.uk www.lithiumsystems.co.uk
Phoenix Broadband Ltd 01786 230830 tfreeth@medusabusiness.com www.medusabusiness.com
Steeple Media
01324 632805 tom@steeplemedia.co.uk www.steeplemedia.co.uk
Wildcat Solutions
01786 473232 cat@wildcatsolutions.co.uk www.wildcatsolutions.co.uk LEGAL & PROFESSIONAL SERVICES
K.W. Peter & Co
0131 445 8608 patents@kwpeter.co.uk www.kwpeter.co.uk
Ledingham Chalmers LLP 01786 478100 mail@ledinghamchalmers.com www.ledinghamchalmers.com
Psychologists Protection Services Ltd 0845 053 1182 enquiries@ppstrust.org www.ppstrust.org
Russel & Aitken LLP
01324 622888 karenmclachlan@russel-aitken.co.uk www.russelaitken.com LEISURE ACTIVITIES
Active Stirling Ltd
0300 028 0101 kavanaghm@activestirling.org.uk www.activestirling.org.uk
Little Kerse Leisure Ltd 01324 486924 stephen@lkgalaxy.co.uk www.lkgalaxy.co.uk
Xtreme Karting Ltd 01324 579797 info@xtremekarting.co.uk www.xtremekarting.co.uk
MEMBERS’ REGISTER MANUFACTURING
MUSEUM/HERITAGE CENTRE
Allied International UK Ltd
Argyll and Sutherland Highlanders Museum
Ochil Timber Products Ltd
Stirling Smith Art Gallery & Museum
01324 667488 / 489 p.duncan@alliedfittings.com www.alliedfittings.com
01324 825503 admin@ochiltimber.com www.ochiltimber.com
Polyurethane Products and Consultancy Ltd
07739 224189 robcraw@btconnect.com www.polyurethaneformulations.co.uk MARKETING/PR/DESIGN/ MEDIA
Action Insight Management Ltd
01324 867733 graeme@aim-eu.com www.actioninsightmanagement.com
CGH Creative
01506 842953 contact@cghcreative.co.uk www.cghcreative.co.uk
Cubic Blue Ltd
01698 239360 stephen@cubicblue.co.uk www.cubicblue.co.uk
Denvir Marketing
01786 448160 catriona@denvirmarketing.com www.denvirmarketing.com
Ideas
01324 716827 donjack@ideas.co.uk www.ideas.co.uk
Printing.com Stirling 01786 466799 stirling@printing.com www.stirlingprinting.com
Smartlocal Marketing
01506 674584 iain@smartlocalvouchers.co.uk www.smartlocal-marketing.co.uk
Vizibility Design
01786 469023 sdickson@vizibilitydesign.co.uk www.vizibilitydesign.co.uk
Wide Eye Marketing
07590 998685 stacey@wideeyemarketing.co.uk www.wideeyemarketing.co.uk
Write Marketing Consultancy
01324 874802 andrea@writemarketing.co.uk www.writemarketing.co.uk MOBILITY PRODUCTS
Albion Mobility Ltd 01259 272167 sales@albionmobility.co.uk www.albionmibility.co.uk
01786 475165 CEO@argylls.co.uk www.argylls.co.uk
01786 471917 museum@ smithartgalleryandmuseum.co.uk www.smithartgalleryandmuseum.co.uk OFFICE SUPPLIES
AG Office Supplies Ltd 01324 871857 richard@agofficesupplies.co.uk www.agofficesupplies.co.uk PHOTOCOPIERS/OFFICE EQUIPMENT
Leemic
01324 492785/08456540537 sandy.muir@leemic.com www.leemic.com PHOTOGRAPHY
Mark Ferguson Photographer
07931 251898 mark@markfergusonphotographer.com ww.markfergusonphotographer.com
Rhoddy Stewart Photography
01506 828983 rhoddy@rhoddystewartphotography. co.uk www.rhoddystewartphotography. co.uk PLANT HIRE
Your Equipment Solutions Ltd
01324 467000 david@yourequipmentsolutions.co.uk www.yourequipmentsolutions.co.uk PORTS OPERATOR
Forth Ports Ltd
01324 668401 nik.scott-gray@forthports.co.uk www.forthports.co.uk PRINTING/PUBLISHING
Palimpsest Book Production Ltd
STORAGE
Storage UK Ltd
01324 677850 craig@palimpsest-bp.co.uk www.palimpsest-bp.co.uk
01324 812914 storage.uk@btclick.com
Readers Direct
TELECOMS
01360 440013 henke@sol.co.uk www.henke.co.uk
Datel Solutions
01383 844244 douglas@datel-solutions.co.uk www.datel-solutions.co.uk
Signs Express (Falkirk) 01324 666966 falkirk@signsexpress.co.uk www.signsexpress.co.uk/falkirk
TOURISM/HOSPITALITY
TinyBig Design
Great Time Scotland Ltd
01259 928 242 david@tinybigdesign.co.uk www.tinybigdesign.co.uk
01877 387219 ceilidhband@btconnect.com www.greattimescotland.com
Word Woolf
MacDonald Forest Hills Hotel & Resort
01259 720309 gail@wordwoolf.co.uk www.wordwoolf.co.uk PROPERTY MAINTENANCE & MANAGEMENT
01877 389500 gm.foresthills@macdonald-hotels. co.uk www.macdonaldhotels.co.uk/ foresthills
Astute Facilities Management Ltd
MacDonald Inchyra Grange Hotel
0131 2081 365 ry@astutefm.co.uk www.astutefm.co.uk
0844 879 9044 sales.inchyra@macdonald-hotels.co.uk www.macdonald-hotels.co.uk/ inchyra
RESTAURANTS/CAFES/ COFFEE HOUSES
Steamship Sir Walter Scott Ltd 01877 376315/6 gordon@lochkatrine.com www.lochkatrine.com
Jacks Coffee House
07917 082 768 Derek@jackscoffeehouse.co.uk www.jackscoffeehouse.co.uk
Stirling Highland Hotel 01786 272727 sbond@thehotelcollection.co.uk www.thehotelcollection.co.uk/ stirling
RETAIL/CLOTHING
Labels4Kids Ltd
The Falkirk Wheel
01786 473508 ann-maree@labels4kids.com www.labels4kids.com
01324 619888 findlay.withers@scottishcanals.co.uk www.falkirkwheel.co.uk
The Grange Manor Hotel
SECURITY
CMD Electrical Engineers Ltd
01324 474836 gm@grangemanor.co.uk www.grangemanor.co.uk
07873 327273 craig.dolier@ cmdelectricalengineersltd.co.uk www.cmdelectricalengineersltd.co.uk
The Travel Architect
Verifier Ltd
Travel Counsellors
0330 999 0112 info@verifier-ltd.co.uk www.verifier-ltd.co.uk
07974 567003 fionabibby@travelarchitect.com www.travelarchitect.com 01324 820666 pauline.mccormick@ travelcounsellors.com www.travelcounsellors.co.uk/pauline. mccormick
Designed Now Print
SPORTING ACTIVITIES
Dtech
01324 624121 kierank@falkirkfc.co.uk www.falkirkfc.co.uk
Helix Binders Ltd
01324 716827 scottstronach@yahoo.co.uk
01236 457171 mamiller@qhotels.co.uk www.QHotels.co.uk
SPORTS WEAR/EQUIPMENT
TRANSLATION SERVICES
RJM Sports Ltd
Global Voices Ltd
01324 614 055 stuart@designednowprint www.designednowprint.com 01436 678808 mark@dtechuk.com www.dtechuk.com 01324 629025 iain@helixbinders.co.uk www.helixbinders.co.uk
KST Marketing
07824 630305 info@kstmarketing.com www.kstmarketing.com
Falkirk Football Club
Scott Stronach – Track Cyclist
01324 873804 robert@rjmsports.co.uk www.rjmsports.co.uk
Visit Scotland
01292 616417 liz.buchanan@tbt.visitscotland.com www.visitscotland.com
Westerwood Hotel & Golf Resort
0845 130 1170 luigi.koechlin@globalvoices.co.uk www.globalvoices.co.uk
FORTH VALLEY • AUTUMN 2014 45
Founded in 1818, still making history.... Russel+Aitken is one of the most progressive law firms in Central Scotland, providing services in the following areas:
Company and Commercial
We’re already the talk around the coffee machine – as proud finalist of the the coffee machine – as We’re already the talk around Outstanding Performing Business Award in proudClackmannanshire… finalist of the Outstanding Performing Business Award in Clackmannanshire… Choose SV 24-7 for your vending and catering needs in the Forth Valley Choose SV 24-7 for your vending and catering needs Enjoy a latte, a snack… some confectionary or Enjoy a latte, a snack… some confectionary or a chilled cold drink – a chilled cold drink – even breakfast through to even breakfast through to dinner! dinner! With our hassle free operated service, choose SV24-7! With our hassle free operated service, choose SV24-7!
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For all your accountancy and taxation needs
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Accounts
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8 Shillinghill, Alloa FK10 1JT
•
Tax
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Business Plans
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Tel:
01259 723201
19 Mar Street, Alloa FK10 1HR
Tel:
01259 724100
Kings Court, High Street, Falkirk FK1 1PQ
Tel:
01324 622888
24 hour emergency helpline:
0845 603 5067
Or email: info@russel-aitken.co.uk
Head Office 20 BARNTON STREET STIRLING FK8 1NE 01786 474718 ALSO AT BONNYBRIDGE, AUCHTERARDER & CALLANDER
headoffice@dicksonmiddleton.co.uk www.dicksonmiddleton.co.uk
Wired into Scottish businesses
It’s a proven fact that trained and qualiďŹ ed staff are more motivated, more reliable and more productive. Through your own dedicated advisor, we can give you all the support you need to connect with SQA.
Business Development T: 0303 333 0330 E: mycentre@sqa.org.uk W: www.sqa.org.uk/wired
FOR BUSINESS AND LEISURE.
BMW Corporate Sales
Menzies
The Ultimate Driving Machine
THE NEW BMW 2 SERIES ACTIVE TOURER.
For more information call us on 01786 474477 or visit www.menziesbmw.co.uk
Menzies
New Kerse Road, Stirling, Stirlingshire FK7 7RZ 01786 474477 www.menziesbmw.co.uk Fuel economy figures for the new BMW 2 Series Active Tourer range: Urban 46.3-56.5mpg (6.1–5.0l/100km). Extra Urban 67.2-78.4mpg (4.2–3.6l/100km). Combined 57.6-68.9mpg (4.9–4.1l/km). CO2 emissions 115-109g/km. Please note these figures are based on preliminary data and are not confirmed. Figures may vary depending on driving style and conditions.