WINTER 2015
DUNDEE & ANGUS CHAMBER OF COMMERCE business magazine
WHEN BUSINESS IS SUCCESSFUL, SCOTLAND IS SUCCESSFUL COULD YOU, SHOULD YOU, WOOD YOU? IN YOUR SHOES LAUNCH
DUNDEE & ANGUS CHAMBER OF COMMERCE
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
CONTENTS Opening Shot from the President CEO Welcome DACC Events & Features Angus Business Week: Leadership B’fast Behind the Scenes at the Rep Training Academy: Key Talent Partners Session The Living Wage Business Discussion Meet + Mix at Malmaison DACC Christmas Social In Your Shoes Launch Members News Looking Forward to 2015! 5 Steps to Achieve your 2015 Goals Could you, Should you, Wood you? Dundee City Tourism Strategy DACC 123 Member Promise Dundee & Angus College Customer Engagement Team Angus Economic Development Scottish Chambers: When Business is Successful, Scotland is Successful Law Eats Into Food Waste Failures Creative Learning at the Rep Business Strategy Tax Planning & Commercial Insurance DACC Upcoming Events Membership Manager Update New Member Profiles
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InCommerce is published by DTech, Suite 3.3, Station House, 34 St Enoch Square, Glasgow G1 4DF. T: 0141 222 2202. E: info@dtechuk.com. InCommerce is fully protected by copyright and nothing may be printed wholly or in part without the written permission of the publishers. The proprietors of this magazine are publishers and not agents, or sub-agents of those who advertise therein. They cannot be held liable for any loss suffered as a result of information gained from this publication. The views expressed by authors of articles published in this magazine are solely those of the author and are not necessarily the views of or shared by the Editor, nor the publisher or the directors, shareholders and/or employees of DTech Publishing Ltd.
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23 Dundee & Angus Chamber of Commerce City Quay, Camperdown Street, Dundee DD1 3JA For advertising contact DTech on T: 0141 222 2202, E: sales@incommerce.biz Editorial Team: Alison Henderson (Editor), Kerry Findlay, Rebecca Stott and Irene K. Duncan. Please submit articles and stories to info@dundeeandanguschamber.co.uk Publisher: DTech, Distribution: DTech Distribution
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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Colin Loveday
OPENING SHOT Dave Valentine
Deborah Miller
Dougy Agnew
Ian Collins
Mark Munsie
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DUNDEE & ANGUS CHAMBER OF COMMERCE
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n economic and business terms, 2015 promises opportunities of many different kinds for Dundee and Angus. While we continue to operate our businesses in a global market that is volatile, buffeted by economic and political balance shifts, we see local business growth that benefits from historically low inflation and interest rates. The cost of doing business is reducing in real terms and the consumer is regaining confidence with more affordable prices. True, the lack of major wage increases still weigh on consumer sentiment, but this is expected to change as the impact of 35% fuel reductions reach the basket during the coming quarter.
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With record levels of employment, we have every reason to hope that businesses will be more confident this year
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With record levels of employment, we have every reason to hope that businesses will be more confident this year and the local market place will be a good one in which to do business. The local economy is set for growth and with the V&A beginning on site in Q2 in the heart of Dundee, we will provide a massive opportunity for local
businesses to benefit from this project. The Chamber is actively working with the Council to ensure that local businesses benefit directly and indirectly from the award of the build contract which will see 3 years of building on site. With an increasingly healthy prevailing economy, the business community still faces the uncertainty of a May UK General Election that polls suggest will lead to a coalition government again. With so much to play for in the election, we can expect politicians of all hues and shades to seek our views and support to promote their agendas. As we did during the fiercely fought Independence Referendum, the Chamber will remain neutral but seek to give members opportunities to meet these politicians and to hold them to account, interrogating their business and economic policies to ensure that our voices are heard. Issues such as business rates, town centre regeneration, employment and skills combined with delays to the renewable energy dividend and the collapse of oil prices impacting the Scottish oil and gas sector should all provide ample scope for challenging our would-be policy makers and legislators! Your Chamber has a full programme of normal events, but you can expect more public meetings and joint events that will see members able to enjoy that hearty political discourse that captivated us last year and provide them the opportunity to have their voices heard while the politicians are listening.
Tim Allan, President CEO, Unicorn Property Group
A WELCOME FROM THE CEO
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Dundee and Angus Chamber of Commerce is proud to help, connect, influence and support the business community
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s the bells welcomed 2015, I was struck again and again by the enthusiasm and ambition I feel for – and from – business in Dundee and Angus. Throughout the city and the region there are numerous organisations and people who are totally committed to achieving success and continuing to work hard to reach their goals. Dundee and Angus Chamber of Commerce is proud to help, connect, influence and support the business community with a determined and focused vision for a successful local economy where buoyant, profitable enterprises make Dundee and Angus a world-class destination. A place investors and visitors flock to and where our home-grown business talent wants to stay and thrive. We have a collective duty to inform the outside world of our achievements, ambitions and goals – whether it’s an investment in your newest piece of machinery, an award your business or team member has received or a game-changing contract taking your organisation to the next level. Some would say it’s not in our Scots’ nature to blow our own trumpets. I say, why on earth not! I’m extremely proud of each and every achievement
Eve Hughes Membership Manager 07899241888 evehughes@dundeeandanguschamber.co.uk
Kerry Findlay Events & Marketing Manager 07581522992 kerryfindlay@dundeeandanguschamber.co.uk
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we hear about at the Chamber. We need our members to share their good news via our website, our e-newsletters, our social media and, of course, in the magazine. If we want to attract new trade, keep existing customers, bring in new talent and grow the region, it’s vital to show we mean business and demonstrate that by our actions. The next few months will see a strong programme of Members’ events. The Chamber team is committed to adding value and delivering what our members want, so if there’s something we can do for you and your business, please tell us!
Shirley Taylor Export Services Coordinator 01382 443419 shirleytaylor@dundeeandanguschamber.co.uk
Donna Bell Board Secretary 01382 228545 donnabell@dundeeandanguschamber.co.uk
Alison Henderson CEO, Dundee & Angus Chamber of Commerce 01382 228545 alisonhenderson@dundeeandanguschamber.co.uk
Rebecca Stott Membership Services Assistant 01382 228545 rebeccastott@dundeeandanguschamber.co.uk
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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DACC
NEWS & FEATURES
Angus Business Week “A Personal Leadership Journey” NEW AND ESTABLISHED businesses across Dundee and Angus took advantage of the first Angus Business Week which took place in Autumn 2014. It was run by DACC, Angus Council, Business Gateway, Dundee & Angus College and FSB. The week included a variety of events, from talks by motivational speakers to seminars about improving internet connectivity, plus one-to-one appointments with advisers to look at the business benefits of social media and also advice from business experts from a variety of fields. DACC and Angus Council hosted, “A Personal Leadership Journey” on Tuesday September 30 at Forbes of Kingennie. Attendees had the opportunity to hear from inspirational leaders in Dundee & Angus about their own leadership journeys, their business stories and how they became successful. Speakers included Tim Allan (Unicorn Property Group Director and President of DACC), Mike Forbes (Partner at Forbes of Kingennie Country Resort) and Hermann Twickler (Managing Director of PressureFab Group and Winner of Business Leader of the Year at The Courier Business Awards 2013). Delegates had the opportunity to network with the business community and interact with the organisers who were on hand to offer help, support and inspiration. The second Angus Business Week is planned to take place in September 2015. #angus #daccevents
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DUNDEE & ANGUS CHAMBER OF COMMERCE
DACC
NEWS & FEATURES
Behind the Scenes and Show at Dundee Rep DACC MEMBERS WERE invited to a Welcome Reception on Thursday October 23 held within the Rep Theatre Bar to enjoy a delicious buffet and drinks. Speeches were given by Dave Valentine (DACC Vice President and Director of Valentine International Business Connections), Dundee Rep Theatre’s Philip Howard, CEO & Joint Artistic Director and Jemima Levick, Joint Artistic Director of the show The Gamblers. Attendees learned about the Rep’s Corporate Sponsorship Opportunities and their unique Creative Learning department. Rep Creative Learning (RCL)
ARBIKIE LAUNCHES POTATO VODKA works with an average of 27,000 people every year. It engages with people of all ages and abilities through a diverse, inspiring and accessible range of theatrebased participation, performance and learning opportunities both within and outwith the theatre. The attendees were treated to a unique experience with a tour backstage, including the Set Workshop, Studios, Wardrobe and Costume Departments. After seeing what happens behind the scenes they then enjoyed the performance of The Gamblers play, courtesy of the Rep. #dundee#angus #daccevents
DACC Training Academy
EQ ACCOUNTANTS AND CARTERS TO JOIN FORCES
Personal Impact in Business IN THE FIRST 40 seconds you enter a room, how you walk, your eye contact, your use of space, handshake and your tone of voice will all have a huge impact. What impression do you want to make on people? As part of Chamber Training Academy 2014, Eleanor Yearwood of Key Talent Partners delivered the session, “Personal Impact in Business”. During the workshop attendees had the opportunity to explore the impression they wanted to make and to get helpful suggestions on how to improve their personal impact.
The workshop helped attendees learn how to build rapport and influence their audience. It also delivered advice on looking and sounding credible and professional, making the right impression for their position or the position they want to have and enhancing their brand image. The group enjoyed a very interactive session exploring body language during networking, how we appear when approaching someone during a business interaction and taking the time to consider how they would like to be perceived. #dundee #daccevents
ARBIKIE, Scotland’s newest farm-to-bottle distillery has started operation with the launch of a super-premium vodka. Unlike the majority of vodka, which is made with wheat, the Arbikie brand is made from potatoes, giving it a distinctive flavour and providing a slightly sweet, very creamy and exceptionally smooth taste. The distillery is reviving the traditions of an industry which took place on the site back in the 18th century. Aimed at the discerning vodka drinker, the potato vodka is created using Scottish water and a blend of Maris Piper, King Edwards and Cultra potatoes. It has the added advantage of being gluten free.
DUNDEE is to become home to one of the largest independent accountancy firms in Scotland with the merger of two practices. From April 1, Dundee-based EQ Accountants LLP, who recently celebrated their 10th anniversary, will join forces with Carters who are based in Glenrothes. The newly-merged firm will employ over 100 staff, including 16 Partners. With plans to grow further and recruit into a range of positions within the months ahead, the merger will increase EQ’s turnover from £4 million to £6million.
FOR MORE NEWS IN BRIEF SEE P13
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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DACC
NEWS & FEATURES
Living Wage Business Discussion Breakfast THE CHAMBER WAS delighted to jointly host a Living Wage Business Discussion Breakfast along with the Dundee Partnership & Poverty Alliance on November 6 at Michelin Athletic Club. Chamber members and the business community were invited to give their views and have any questions about the Living Wage answered. DACC CEO, Alison Henderson said, “We were really pleased to be able to offer our members the opportunity to take part in round table discussions
on The Living Wage and how it might affect their business. The event gave attendees an update on its impact locally and heard from other employers who support the initiative. We knew from our recent Voice of Business Survey that our members are keen to have more information on the subject.” Speakers on the day included Peter Allan from Dundee Partnership, Julie McGahan Living Wage Programme Manager from The Poverty Alliance, Neil Harkin Director of Operations at 20/20 Business Insight Ltd and Rachel McEwan Director of Sustainability from SSE. The Living Wage in Scotland is currently £7.65 and is widely considered enough to ensure employees and their families can live free from poverty. Employers choose to pay the Living Wage on a voluntary basis. Many organisations are looking to the Living Wage Accreditation to demonstrate corporate social responsibility. The audience was very
Meet + Mix at Malmaison
DUNDEE & ANGUS CHAMBER OF COMMERCE
#dundee #daccevents
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We were really pleased to be able to offer our members the opportunity to take part in round table discussions on The Living Wage and how it might affect their business.
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MEET + MIX is a partnership of Dundee and Angus Chamber of Commerce, Creative Dundee and Enterprise North East Trust. Dundee’s newest event night for businesses and creative was held at Malmaison Dundee on Tuesday 11 November and was hailed a great success by those who attended. Speakers from business and creative industries gave short presentations, with insights into their particular sector and plans for the future. Jennie Paterson talked of her recent work to promote Dundee Light Night event and how the amazing #dundeeshines image was born. George Renouf from DACC Member Alliance Trust PLC discussed how a large corporate business interacts with creatives and local business, and how they should have a positive impact on their local community. The event was then opened up to the audience to express their views and opinions on how to bridge the worlds of business and creativity. This led to a vibrant and interactive discussion session that explored how the two groups could work better together and break down barriers. This initiative aims to encourage greater cross-sector business collaborations that create positive impacts for our city and its economy. DACC looks forward to working with the partners to deliver this again in 2015. #dundee
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positive about the effects this could have on their organisations, from the smallest local service businesses to larger employers. All could see the benefits.
DACC
NEWS & FEATURES
DACC CHRISTMAS SOCIAL DACC WAS DELIGHTED to host its final event of the year at the stunning Discovery Point. Around 80 attendees networked, made new contacts and enjoyed the festive atmosphere. New DACC Member, Arbikie Distillery, provided some of their latest batch of locally-produced vodka, made from their own potato crops grown on the hillside above Lunan Bay. During the event, DACC President Tim Allan presented newest members with their certificates and CEO
Alison Henderson gave an outline of developments and upcoming events for 2015. Delegates also had an update on the local Tourism Strategy from Dundee City Council’s Gaynor Sullivan and Jennifer Caswell on what they are doing to attract visitors in 2015. Will Dawson, convener of Dundee City Council’s city development committee said, “It is important that as many businesses as possible across the area are aware of the work going
on to develop a City Tourism Strategy so that they can have their input and understand the opportunities and benefits it will provide for them. We are aiming to have the strategy completed and agreed in the spring.” The rest of the evening gave a chance to top up the bubbly and network, while exploring in the footsteps of Captain Scott and his team, and look round the amazing Discovery Point exhibitions. #dundee #angus #daccevents
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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DACC
NEWS & FEATURES
‘In Your Shoes’ Launches in 2015 NEW DACC BLOG WILL SHOWCASE YOU AND YOUR ORGANISATIONS
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ave you ever looked at a business directory and wondered what some of the organisations actually do? Or spoken to someone new at a networking event and been really astonished at the type of activities they’re carrying out from a corner of Dundee & Angus? The team at DACC was finding this a regular occurrence and decided we needed to find a way to bring these stories to life and communicate them to everyone in a fun and reader-friendly way. And so the inspiration for our new Blog was born! EVERY single person we’ve met has something interesting to share and relating it in a fun way to a few pictures of the shoes they are wearing as they go about their week seems like a great way to do it! The business community of Dundee & Angus will have a unique opportunity to showcase themselves and their organisations in a sneak peak blog that
• Promote your business
will see readers discover what a week ‘In Your Shoes’ is like. There will be two formats to the blog articles – one will appeal to the more word-orientated writer while the other is much more image focused. Members of DACC will be given an outline to follow, to help them think about how they will keep track of what they’ve done that week, then the content will come into DACC for us to upload and publish. DACC will then share the content via its social media channels and in the e-newsletters to a wide audience of readers, reaching thousands of people every week! If you would like to take part and showcase a week ‘In Your Shoes’ please get in touch with Events & Marketing Manager, Kerry Findlay on 01382 228545 or email kerryfindlay@ dundeeandanguschamber.co.uk
• Showcase a product or service
• Spotlight an important time in your organisation
• Spotlight a person in your organisation
• Let others know what you do • Show a different side to you/ your organisation
• Showcase the range of
activities your organisation does
• Reach over 3,000 people across Dundee & Angus
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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MEMBERS
NEWS
Are you tough enough to take on a trek of 22, 36.5 or 54 miles in just 24 hours? NOW IN ITS 5th year, The Alliance Trust Cateran Yomp has become a buzzword for an endurance experience like no other. The annual adventure, which follows the historic Cateran Trail through the hills and glens of Strathardle, Glenshee and Glenisla in Highland Perthshire takes place over the weekend of 13-14 June 2015. Starting at sunrise, teams of 3-6 are invited to take on an epic 54 miles over 24 hours to achieve gold status. There is also a 36.5 (silver) and 22 (bronze) mile trail. Teams benefit from excellent support facilities with food, drink and motivation provided at checkpoints along the way, alongside opportunities to participate in clay pigeon shooting, archery and enjoy a night-time fireworks display. The highest quality medical and marshal support is on hand across the event to ensure the only thing you need to think about is the next mile. The Cateran Yomp exists to raise vital funds for ABF The Soldier’s Charity supporting our soldiers and their families in times of greatest need. BOOKING EARLY BIRD BOOKING – only £80 before 28 Feb 2015 Registration for the Alliance Trust Cateran Yomp 2015 is £99 per person. Registration fee covers the full weekend experience including camping, food, drink and unique surprises across the route. www.soldierscharity.org.yomp 0845 504 6616 facebook.com/CateranYomp
Another NFRC Solar Award for Forster Roofing 12
DUNDEE & ANGUS CHAMBER OF COMMERCE
FOR THE SECOND year running, Forster Roofing won the NFRC Scottish Roofing Contractor of the Year Award for Solar at the awards in Glasgow on October 24. This was Forster’s sixth Scottish Roofing Contractor of the Year Award in five years, following previous successes in the Services to the Community, Roof Tiling, Roof Slating and Solar categories. At last year’s event Forster picked up the Solar award for its involvement with the Glasgow Commonwealth
Managing Director Steve Scott receiving the award from TV Presenter, Kaye Adams.
Games Athletes Village and in 2012 scooped the Sustainable award for its
MEMBERS
NEWS
City of Design status is great news for Dundee
A MAJOR 10-DAY Scottish design festival at the V&A featuring local and international talent will be a highlight of Dundee’s Unesco City of Design status. The City of Design title is given to cities with a “rich cultural landscape” that gives designers and planners opportunities to take advantage of local materials and conditions. Developments in medicine and biomedical research in Dundee helped gain the award, as did cultural creations such as The Beano and The Dandy, and worldwide gaming success Grand Theft Auto. The cultural title is also expected to kick start the first cataloguing of Dundee’s estimated 250 pieces of public art which will include information on who made each piece, who funded it and the history behind it. As well as the Scottish Design Festival, which is likely to be held in 2017, a series of high-profile lectures
involvement with the Fife Housing Innovation Showcase. Managing Director Steve Scott, who collected the award from TV Presenter, Kaye Adams said, “Back to back Solar awards is a fantastic achievement and recognises our commitment to excellence and innovation in combining our roofing and solar PV services with the latest integrated PV products.” Covering one in five of all new homes in Scotland, the company has a proven track record built on 25 years
from international designers is also being planned. Anna Day, one of the authors of Dundee’s bid, said, “Although these are what we’re calling short-term projects that are in place over the next five years, this is a designation forever and we want to build on that. “We’re seeking to develop the Scottish Design Festival at V&A Dundee which will showcase and promote contemporary designers. “Design in Action, Scotland’s national exchange hub for design, is planning a series of lectures, bringing international designers and really big names.” Ms Day said the Unesco City of Design status would also build on Dundee’s hard work to retain its graduates. “Once they had to leave the city because the opportunities weren’t there. The city has worked really hard over the last few years to turn that around.” Another project, Dundee Cloth, features fashion designer Hayley Scanlan who will create products made with jute to link the old and new.
of leading best practice in roofing. Committed to excellence, Forster leads the way in new home and commercial solar PV delivery through its integrated service offering – from careful product specification and design to personable installation and after care. The NFRC Scottish Roofing Contractor of the Year awards recognise and reward outstanding standards of workmanship and technical expertise in the roofing industry within Scotland.
LANGSTANE WIN MAJOR AWARD FOR THE THIRD TIME LANGSTANE Press received the British Office Supplies and Stationery Dealer Award of Excellence. The award recognises Langstane’s excellence through the successful performance of their business. Colin Campbell, Managing Director said, “It’s very pleasing to receive this award for an unprecedented third year in a row. I am extremely proud of the whole team at Langstane. Receiving this award acknowledges our approach to providing excellent customer service and recognises the efforts of our team who go to extraordinary lengths to satisfy our clients throughout Scotland on a daily basis.” GROWING BUSINESS INTERNATIONALLY DACC, in conjunction with the Tayside Regional Advisory Board and partners launched the first Tayside International Conference on, “How to grow your business internationally” in November. Attendees discussed the opportunities and challenges businesses face selling overseas and heard directly from local companies who have successfully grown their businesses in new markets. This was a unique opportunity to hear from global and local companies on their exporting journey, and kick started a three-year programme of partnership activity focusing on exporting across Tayside.
FOR MORE NEWS IN BRIEF SEE P14
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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MEMBERS
NEWS
Esk Glazing looking to expand after soaring sales CHALLENGING ORDER FOR TOKHEIM TOKHEIM was awarded the contract to build and deliver 1,002 Quantium fuel dispensers to CPC in Taiwan. All the dispensers were manufactured at Tokheim’s state-of-the-art Dundee plant before being shipped. This was a challenging manufacturing and logistics project. It’s relatively unusual to have a tender requesting the procurement of such a large number of dispensers and for them to be delivered all at once. MARKETING FIRM TAKES TOP TITLE TWICE PERTH-BASED marketing firm Volpa secured the title of Best Marketing Strategy for the second time at the Scottish Event Awards which were held in Glasgow last October. Shortlisted for their work with the multi-award winning sound and light show, The Enchanted Forest, Volpa has dominated in this category over the last six years, clocking up two wins and three commendations for their marketing efforts. It’s the only marketing agency in Scotland to have won the title more than once since the awards scheme launched in 2008.
Carbon Financial Partners win Gold Standard Award FOR THE SECOND time, Carbon Financial Partners has won the award for ‘Gold Standard for Independent Financial Advice’. Managing Director Gordon Wilson was presented with the award by Jonathan Evans MP at
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DUNDEE & ANGUS CHAMBER OF COMMERCE
A VERY SUCCESSFUL familyowned Montrose glazing business is looking at further expansion in the north east after seeing sales soar. A significant investment in new staff and machinery has paid off with full-year turnover increasing by approximately 60 percent to £2.4 million. The firm, which was established 40 years ago by current managing director Eric Irons, has its headquarters in Montrose and a trade centre in Arbroath. Eric’s son Craig, the firm’s Business Development Manager, said they have enjoyed a strong period and are looking to grow further in the coming months. Esk, which became a third generation family business when Craig’s son and nephew joined as apprentices, has grown its workforce to around 30. The company secured several large contracts after turning to Business Gateway for development advice. “We’ve found their advice extremely helpful, particularly in areas such as social media and marketing,” said Craig. “Eric started out as glazier and didn’t go to university and I’m the same. While we know our business inside out, we really appreciate the support in other areas. Our business adviser suggested we go
the House of Commons, in the Churchill Room, on November 26. He said, “I’m extremely proud to accept the Gold Standard Award 2014 on behalf of the whole team at Carbon. It is very pleasing to be recognised for all of the commitment and hard work we put in every day to deliver the best advice and service to our clients. “I was particularly pleased with the judges’ comments. It’s great that the independent panel appreciated so many of the attributes that make Carbon Financial Partners one of the best financial planning businesses in the UK. “It is a tough award to win, so it’s especially nice to have won it two
for the ISO 9000 (an industryrecognised quality management accreditation) and it’s opened a lot of doors for us in terms of procurement. “We recently completed two large secondary glazing contracts for Hillcrest Housing Association in Dundee and Edinburgh, installing within listed buildings. We also completed a 300-window replacement contract with Dundee and Angus College at the Kingsway Campus in Dundee.” Last year the company opened a bespoke glass design studio led by Duncan of Jordanston College of Art and Design graduate Emma McDermott and it’s now looking at opportunities to expand its footprint further. Craig added, “We’re growing a good reputation in the Aberdeen area and so we would like to open an office in the region at some point in the near future. While we are happy that we’re taking on larger clients, we continue to focus on customer service and add new products to our domestic installations department which is the integral part of the business.” Business Gateway adviser Mike Hamilton said, “Esk Glazing is an excellent example of a well-established business that is continuing to grow.”
years in a row and we’re already thinking about the standards we need to achieve next year to make it a hat-trick.” Tel: 0131 220 0000 www.carbonfinancial.co.uk
Gordon Wilson receiving the Gold Standard Award from MP Jonathan Evans at the House of Commons.
holds key to property market
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he coming year is set to be a momentous one for Dundee – more than £1billion has been invested into the regeneration of the city and the waterfront continues to transform the landscape. This is just one of the many improvements being made in Dundee, including the arrival of the Malmaison, the ongoing refurbishment of the railway station and the continued success of Ninewells hospital. Although the waterfront is not yet completed, it’s set to have a positive impact on the city and in particular its property market. Dundee and the surrounding area is now one of the most cosmopolitan cities in Scotland, with high quality transport links, a booming creative industry and two prestigious universities, all attracting students, professionals, families and singles alike. In the Dundee and Angus property market, sales continue to increase and the outlook for 2015 is extremely encouraging. Peter Ryder, Managing Director of the estate agency division of leading legal firm Thorntons, is optimistic that 2015 will be a strong year for the property sector. He said: “2014 saw the property market perform better than it had for a number of years and the early signs show that this momentum will continue for 2015.” By the end of 2014, Thorntons had sold 1,200 properties across Tayside and Fife, with 844 of those homes sitting in Dundee and Angus alone. This was an increase of 20 per cent on the previous year. Mr Ryder added: “This is an impressive figure for a year that faced huge uncertainty caused by the Independence
PETER RYDER Managing Director
Referendum. This caused problems across the Scottish property market, affecting home sales as buyers were simply not willing to commit until they knew the outcome of the vote. “However, the improvements within Dundee and the waterfront development are helping sustain the recovery of the property market as buyers flock to the area, eager to embrace the new landscape. “Last year we saw the return of closing dates and new build reservations from plan, which is always a good indicator that the market is improving and people are looking to move again. More first time buyers are coming to the market, and providing this trend continues, we should see another increase in property sales in 2015. “Recent changes in LBTT rates will generally be advantageous for the majority of our local market, with buyers in the £250,000 bracket being offered considerable savings. This will help to improve the movement of property in what is an important sector for the region. “Undoubtedly, the increase in the rates at the top end of the market will mean more buyers will pay higher charges under the new proposals but largely, properties in Tayside will see a benefit from the changes.” Peter also believes it’s not just about the movement of the market that is important, but that people receive a first class service when looking to buy or sell a property. He added: “At Thorntons, we pride ourselves in the quality of the service we offer to our customers. The knowledge in our property team is second to none, the staff understand the market and are able to advise and support those looking to buy or sell a property. The staff regularly go above and beyond to ensure buyers and sellers are confident in our ability.”
Whitehall House, 33 Yearman Shore, Dundee DD1 4BJ Tel: 01382 229111 • www.thorntons-law.co.uk
ADVERTISING FEATURE
2015
DACC
NEWS & FEATURES
Photo: Alan Richardson
Looking forward to 2015!
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DUNDEE & ANGUS CHAMBER OF COMMERCE
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We’re thrilled to have confirmed an evening event with Professor Sue Black, one of the UK’s leading forensic anthropologists and Director of the Centre for Anatomy and Human Identification within the University of Dundee. There are many exciting events on the horizon for the Dundee & Angus business community in 2015. Here are a number to add to your ‘must attend’ list!
D
ACC is delighted to be continuing its series of RBS Explorer Breakfasts. We’ll be taking members behind the scenes of amazing locations in Dundee and Angus, hearing from the hosts about their business and what it does. These events are a great opportunity to network and are always well attended. You’ll find dates and details on our website Events page. February will see us hold our first Member Reception of the year with Bethany Christian Trust and end with us taking part in Dundee Business Week. DACC, alongside key professional partner organisations, will promote
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a series of business support events in various locations across Dundee from 23 to 27 February. The week will feature a DACC High Noon Lunch on Wednesday 25 with high profile speakers and an optional Microsoft business support session in the early afternoon, plus an Investing Women reception on Thursday 26. March sees a spotlight event for the hospitality and tourism industry, working with partners to hold the Dundee & Angus Tourism Conference on March 11 at the Carnoustie Hotel, Angus. Themed around the Year of Food and Drink 2015, this event will have a line-up of inspiring speakers including VisitScotland and a variety of businesses from across the tourism sector sharing their experiences and stories of success. An exclusive at the event, Angus Council will share its recently-developed Angus Food & Drink Framework, while Dundee will launch its new Tourism Strategy for the city. The other regular events in our calendar are Member Receptions. These are usually held in the evenings, where possible, in alternate months to our Explorer Breakfasts. We’re thrilled to have confirmed an evening event with Professor Sue Black www.foxhoundphotography.com
on March 18. Professor of Anatomy and Forensic Anthropology, Sue is one of the UK’s leading forensic anthropologists and is Director of the Centre for Anatomy and Human Identification within the University of Dundee. This event will give us an amazing insight into the work of the Centre, complete with a tour of the ‘facilities’ including the Val McDermid Mortuary and the Stuart MacBride Dissecting Room, named after two of Scotland’s top crime writers, and a collection of new submersion tanks named after the likes of Jeffery Deaver, Kathy Reichs and Harlan Coben. The unusual choice of names follows a campaign from the university to raise £1million to build a new morgue. It was backed by the crime writers who asked members of the public to vote for the writer they’d like the morgue to be named after and to donate money. McDermid came in first. The event will include our usual networking time, a talk from Professor Black in the Lecture Theatre and optional tours of the Museum, the Dissecting Room and the Mortuary with the opportunity to ‘opt’ out at any stage! Our second Training Academy series will take place in March, April and May. You’ll find further details separately in the magazine and online. Another date for your diaries is April 22 when we’ll be having our annual networking outing to Perth Races along with fellow Chambers from Fife, Perth and Aberdeen. It’s a very worthwhile day for making new contacts and reinforcing relationships. Transport to and from the races is provided courtesy of Perth Racecourse. You’ll find details of how to book on our website www.dundeeandanguschamber.co.uk
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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GUEST WRITER
LAURA LUCAS
Laura Lucas Inspirential
STEPS TO ACHIEVE YOUR 2015 GOALS Set your goals for 2015? Good! Follow these 5 Steps to stay focused whatever the New Year brings …
H
ow did your 2014 goals work out? If you’re like most of us you probably got mixed results! But take a moment to reflect on everything you achieved in 2014, whether you planned it or not. I bet you did better than you think. Sometimes it’s less about the goals and more about our attitude. Your ability to stay flexible as well as focused determines your success. Follow those 5 simple steps to end 2015 with a sense of achievement.
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SET THE RIGHT GOALS Before thinking about what your goals should be, ask yourself why you’re setting them. Whether they’re business or personal, achieving goals is the stepping stone to creating your ideal future. Think about your strengths, passions and values. Having goals that really matter (to you and your colleagues and clients) will keep you motivated when things get tough.
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SHOUT THEM FROM THE ROOFTOPS! Sharing your goals can keep you accountable. But more importantly, it can inspire people around you to get involved. This is key if you’re setting company objectives. It’s a bit daunting sharing your grand plans – what will people think? I’m not promising there won’t be doubters, but when the people that matter see how important your goals are they’re usually supportive. It also helps you to ‘own’ your goals and step boldly into action and achieve them!
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GET REAL Most of us overestimate the time available and underestimate how long it takes to do things. Time regular tasks in real life, with distractions, and schedule this amount of time to complete them.
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Try to do regular tasks at the same time each week. Routine is great for getting things done. If you find routine bores you, find ways to mix it up that still let you get things done. Or schedule fun tasks when you’ve finished a dull one!
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STAY FLEXIBLE – YOUR PLAN IS YOUR TOOL, NOT YOUR MASTER It’s tempting to think that once you get your plan just right, it’s just a case of following it and you’ll achieve your goals. Unfortunately, life rarely works out that way and this is where most of us go off the rails. Once you’ve got a realistic idea of the time it takes for regular tasks, start scheduling your project tasks around them. Try working with a high level plan for a 90 day period. Schedule the first 30 days’ tasks into your calendar and make a weekly appointment to plan the week ahead in detail, reprioritising if necessary.
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EYES ON THE PRIZE The biggest mistake people make in setting goals is to ‘just give it a try and see how it goes’. When things get tough, you’ll start thinking about your other options. You might not be serious about quitting, but even considering the possibilities takes your focus away from figuring out the way forward. Once you commit, 100% of your focus is on finding a way to achieve your goal and the answers begin to emerge. Usually the solutions come in ways you’d never have thought of when you still had the ‘quit’ option open in your mind. Good luck with your 2015 goals!
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DACC
NEWS & FEATURES
Could you, Should you, Wood you? How to invest in the future of our organisations and ensure we have the right talent in place
T
he Commission for Developing Scotland’s Young Workforce was established by the Scottish Government in January 2013. Chaired by Sir Ian Wood, the Commission is independent of Government and was tasked with bringing forward a range of recommendations designed to improve young people’s transition into employment. In the summer of 2014, following extensive consultations with leading figures in education, business and equalities groups, the Commission published its report. It contained 39 recommendations looking to significantly enhance Scotland’s vocational education to achieve the same acclaimed status as that enjoyed by Scotland’s higher education sector. It highlights the importance of business and industry working with schools and colleges as a key factor in ensuring young people are more prepared for employment and better informed in career choice. A number of recommendations focus on encouraging and supporting more employers to recruit more young people. What is abundantly clear from the report, and the activity that has followed its publication, is that business and industry must step up and work far more closely with schools and colleges to shape career advice, enterprise education and job search skills in schools. We must put our young people at the heart of decision-making and create the right industry environment to deliver positive destinations for our future workforce. Working in partnership, we must take responsibility to lead and drive the change in employer’s engagement with schools and colleges, and challenge and support
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employers to recruit more young people into their workforce. This is a time to effect positive change, help to influence the future workforce and leaders in your organisations and deliver a clear commitment to young people about the routes on offer to education, employment and training – and the support they can expect. If you’re interested in being more involved with the Invest in Youth initiatives, please get in touch. Phone 01382 228545 or email: alisonhenderson@dundeeandanguschamber. co.uk DACC TRAINING ACADEMY DACC was delighted to launch its first Chamber Training Academy in 2014. Several Chamber members, who are expert and innovative in their fields, helped deliver a programme of short coaching sessions based around diverse topics, from social media marketing, sales training for the non-sales person, confidence & motivation to personal impact – all designed around individuals. Attendees ranged from sole traders, looking for training to improve the running of their business, to team members from larger organisations wanting to complement existing personal development plans. The programme for 2015 is taking shape and from March to May and September to November, DACC will work with members to extend the sessions and deliver two more blocks. More information on each session can be found on our website www. dundeeandanguschamber.co.uk/97_ TrainingAcademy
2015 BLOCK ONE Training Tuesdays 5pm to 7.30pm 3 March 2015 – Laura Lucas, Inspirential Title: Delight your clients, charge what you’re worth (and get it!) and grow your profits 17 March 2015 – Sandie Holmes, 121 HR Solutions Title: Time Management 12 April 2015 – Patricia Barclay, Bonaccord Ecosse Title: Understanding IP & Copyright 14 April 2015 – John Preston, The HR Dept Title: Managing Stress in the Workplace 5 May 2015 – Dundee Rep Theatre Title: Creative Learning Workshop 19 May 2015 – Catriona Reynolds, Skills Development Scotland on behalf of Arts & Business Scotland Title: An introduction to being a Board Member in the not-forprofit sector
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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PLATINUM PARTNER
DUNDEE CITY COUNCIL
City-wide Tourism Strategy in development
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rowing the tourism sector is a major opportunity for Dundee as the city develops with new attractions, the development of the Waterfront, the V&A Museum of Design Dundee, a growing cultural reputation and designation as the first UK Unesco City of Design.
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Growing the tourism sector is a major opportunity for Dundee
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Dundee City Council and Scottish Enterprise are currently developing the Tourism Strategy and Action Plan for the city and its surrounding region. The work has been split into a number of phases with phase 1 and 2 currently being completed which has looked at the existing information on the sector and also implementing action to
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3
Is the magic number?
www.foxhoundphotography.com
WE THINK SO. In January we launched DACC 123. This is our newest initiative aimed at making sure you get what you want from your membership. We want you to know that you’ve got real value out of being part of our network. What are the top three things that will benefit your organisation most this year? Perhaps you would like an introduction to a key contact in a member organisation or to sponsor or host an event for fellow members. If you let us know we will do our best to help you achieve this. We’d love to know your top three things, so please get in touch with Eve on 01382 443421 or by emailing membership@dundeeandanguschamber.co.uk
cover any gaps in this research. The full strategy and action plan is expected to be available in draft form by April/May. Input from those working in the sector is seen as key and the process is being led by an industry strategy group that includes: Gary Thomson, Fuller Thomson Richard Ellison, Hilton Doubletree Richard Gourlay, Dundee Science Centre Leanne Wallace, University of Dundee The framework being used is based on the national strategy, which is illustrated in the “rocket” model on the opposite page. Anyone who has an interest in the sector or thinks they may have information in terms of customer research that might be useful in the strategy development is encouraged to contact one of the industry group members or Gaynor Sullivan via tourism@dundee.com
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PLATINUM PARTNER
D&A COLLEGE Karen Donaldson Bruce Donaldson
Chris Cooke Tom Black
A TEAM TAKING CARE of BUSINESS
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D
undee & Angus College is confident that 2015 will bring new challenges and opportunities, especially in the world of business, and the college’s dedicated Customer Engagement Team is looking forward to working closely with companies all over the region to ensure their success. Under the leadership of customer engagement manager Karen Donaldson, the team specialises in a range of services to support workforce
PLATINUM PARTNER
D&A COLLEGE development and recruitment across all business sectors. “The team of Chris Cooke, Bruce Donaldson and Tom Black are the first point of contact for businesses and individuals seeking practical and costeffective solutions to meet their needs,” said Karen. “We see our ‘A Team’ as being a one-stop shop offering a range of services to support businesses across the region.” As first point of contact, business advisors Chris and Bruce, will meet with companies or individuals to find out how the college can support their recruitment and workforce development requirements facilitate communications between them and the academic teams at D&A College. Both are keen to develop long-term relationships with business to ensure D&A College staff fully understand the challenges faced by companies and individuals in the region and can therefore confidently offer high-quality, cost-effective solutions. The business advisors can also offer advice on any funding support that is available.
hospitality, retail and tourism, care, business and management, accountancy, food and drink, hair and beauty, housing and the service industries. Whether a business is looking for accredited training, Modern Apprenticeships, or venue hire, Chris and Bruce can help. Also dealing with Modern Apprenticeships is employability team leader, Tom Black. Essentially, Tom liaises with businesses looking to expand their workforce and has a unique weapon in terms of recruitment. As employability team leader, Tom can identify individuals keen to gain experience through work placements with a firm. In this fashion, the company and the potential employee have the chance to
get to know one another and either side can decide on each other’s suitability before committing to a contract. Tom can also work with companies keen to take on a Modern Apprentice, once again helping to source the right candidate and, with the backing of the expertise at D&A College’s three campus sites at Kingsway, Gardyne and Arbroath, can also help provide the workplace training. As with other areas of business development, a lot of recruitment activity attract government and social funding and Tom can offer advice on any available funding – once again offering a low-cost business solution. To meet a member of the D&A College customer engagement team call 01382 834874, email business@dundeeandangus.ac.uk
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We see our ‘A Team’ as being a one-stop shop offering a range of services to support businesses across the region.
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The vast range of training resources at D&A College is immense and Chris can liaise with businesses interested in finding out how they can benefit in a variety of disciplines including: engineering, building services, construction, renewables, creative and digital companies, sports and leisure, land-based and horticultural, and life sciences. Bruce looks after companies and individuals in sectors including: www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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PLATINUM PARTNER
ANGUS COUNCIL
Business Angus Supporting Local Businesses
B
usiness Angus has been established by Angus Council to support businesses throughout Angus to develop and thrive. Following meetings with local business leaders, visits to business premises throughout Angus and a business survey, Business Angus is developing a range of initiatives to meet the direct needs of local companies. To date, this has included the launch of www.businessangus.com, which provides online information about funding, available premises and local business news, the establishment of a social media presence with @businessangus on Twitter and a LinkedIn group and also the inaugural Angus Business Week, which was held last September. “We were delighted with the response from the local businesses community to the first Angus Business Week, which was organised in partnership with local organisations, including Dundee and Angus Chamber of Commerce,�
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“
We were delighted with the response from the local businesses community to the first Angus Business Week
said Alison Smith, head of economic development, Angus Council. “Over 600 people came along to the various events, from entrepreneurs with an idea for an exciting new venture to family businesses hoping to expand to large companies with an eye on the global market place.” As part of the support provided by Business Angus to companies across Angus, a programme of regular Business Breakfasts has been developed. The first Business Breakfast introduced Angus Council’s economic development and highlighted the services on offer, including funding, marketing and business advice. Following a high number of requests from businesses who participated in the Business Angus survey, the second Business Breakfast focused on the use of social media channels such as Facebook, Twitter and LinkedIn. Alison Henderson, Chief Executive of Dundee and Angus Chamber of
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Commerce, was the first speaker at this event. “Have a social media plan – and stick to it,” stressed Alison, who discussed using sites such as Twitter and Facebook as business tools. “And be focused. Don’t allow social media to use up all your time.” The 70+ delegates then discovered how three local businesses use social media. Claire Smith from Mackays in Arbroath revealed that the majority of their marketing activity is now online. “Thanks to our highly responsive consumer website and extensive use of social media, Mackays has established a good following across the globe,” said Claire. Anna Mitchell from Castleton Farm Shop & Café highlighted their Facebook page’s positive effect on business, while Forster Energy’s Grant Withers described using LinkedIn to network with potential clients and discover the best talent in the industry when recruiting. The event also included a presentation by Gill Smith,
Business Angus’ ecomms expert, about using social media tools such as Google Analytics and Facebook Insights, as well as opportunities to talk to social media training and support providers. “The next business breakfast will be on March 18 and will focus on funding, another of the subjects local businesses have told Business Angus they would like information and advice about,” added Alison Smith. To keep up to date with business information, news and events in Angus, including the next Angus Business Breakfast, companies are encouraged to visit www.businessangus.com, follow @businessangus on Twitter and sign up for the Angus Business Newsletter at www.businessangus.com/signup. This regular newsletter is emailed to subscribers every month and features information about forthcoming business events in and around Angus, funding advice, case studies and updates on new and existing local businesses.
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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SCOTTISH CHAMBERS OF COMMERCE
Liz Cameron
Chief Executive Scottish Chambers of Commerce
When business is successful, Scotland is successful As we begin our business in 2015, a major question confronts us. It is searching in implication and demanding of answer. This question will engage all of us in Scotland.
W
e have had a truly extraordinary year in 2014. Seldom before has Scotland so captured worldwide attention. The triumph of the Commonwealth Games showed ‘Team Scotland’ at its best. The Ryder Cup was an unqualified success. The national referendum on our future brought a breath-taking voter turn-out, one of the highest ever recorded in a modern democracy. Scotland has become a great global story. Awareness of Scotland – its successes and achievements, its products and services – has seldom been higher. So the question we face in the New Year is this: how can we build on these achievements and secure further advances for business, our economy, our society and for our quality of life? I start from a fundamental premise: that when business is successful, Scotland is successful.
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That is my article of faith, but you don’t have to take my word for it. The past year has seen great advances by the business sector. Despite continuing problems from the financial crisis and problems with funding, there has been a surge in new business startups. The number of new businesses has risen to a record 30,263, a 19% increase on the 2012 figure. According to the Scottish government, more than 335,000 businesses are now active in Scotland, the highest total since records began. And the 2014 registered business stock rate per 10,000 adults is up from 362 businesses to 377 – the highest rate recorded since the start of the series in 2006. WHY DOES ALL THIS MATTER? The outstanding development of 2014 – one that took almost all forecasting
groups by surprise – has been the continuing surge in numbers employed in Scotland – and growth in private sector employment in particular. Latest figures show employment in Scotland now stands at over 2.6 million – the highest level since records began in 1992. HOW HAS THIS BEEN ACHIEVED? The news headlines have been dominated by stories of government spending cutbacks. So from where have these new jobs come? Government statistics show that over the last 12 months those employed by the public sector have decreased by 37,900. At the same time, employment in the private sector in Scotland increased by 72,900 to 2,048,500. Indeed, the proportion of Scots employed in the private sector is at its highest since records began in 1999. These figures show that Scotland’s businesses have had the resilience to cope with the deepest recession in our modern history and are continuing to succeed in the face of challenges in the economies of many of our key export markets. So: More people in work. More young people finding opportunities. More women in work. A record number of companies, a rising number of business start-ups, and strong growth in self-employment. All of these factors help lift people out of poverty, helps household incomes, powers consumer spending on our high streets, generates more revenue for the government’s social goals, helps more people onto the housing ladder, lifts our overall economic growth performance, and above all – lifts our quality of life. So as we build on these achievements in 2015, we must look forward to securing clarity, resolution and speed on the recommendations of the Smith Commission concerning more powers for the Scottish parliament, placing the needs of business at the heart. That is why I cannot emphasise enough that when business is successful, Scotland is successful.
ADVERTISING FEATURE
EMPLOYERS HELP TOWARDS DELIVERING THE FUTURE RESERVE FORCES by HRFCA chief executive, AK Miller
O
n 3rd July the Secretary of State for Defence, Philip Hammond transferable skills – in particular with the Services contributing towards a MP, launched the Future Reserves 2020 White Paper. This laid out Reservist’s personal development in areas such as leadership, motivation the Government’s intent for the future Reserve Forces to form a fully and commitment. integrated part of the UK’s Defence capability. A vigorous partnership with Building an enduring relationship with employers is seen as key. employers is seen as key to achieving a balanced and flexible relationship Regional engagement will be led by the Reserve Forces and Cadet’s together with delivering mutual benefits. Associations on behalf of Defence, with engagement priorities set by the Defence’s requirement will be 0.15 per cent of the working population, Armed Services. The SaBRE campaign with its website and helpline will so the burden on employers is expected to be manageable. The Defence continue to provide advice and support. A new National Relationship intent is to improve the utility of the Reserves as part of the UK’s defence Management Scheme is being developed to handle the national level capability; they will be better trained engagement with the focus on and equipped, and have a higher employer organisations and major expectation of deployment across employers in the private and public a wider spectrum of operations. sectors. However, this is not expected to Whilst providing direct support result in higher levels of mobilisation to Reserves is of paramount and in the majority of cases there importance, the longer term intent will be substantially longer warning is to develop the wider relationship * Reservists to be trained in Employer Relationships times given to employers of their that Defence has with all employers, * All reservists to declare Reserve Service to their employer reservist’s training and operational whether that be to assist the * Anti-Disadvantage data capture of Reservists who feel commitments. transition of Regular personnel to discriminated against due to their Reserve Service can register The White Paper addresses the civilian workplace, meeting the on Anti-Disadvantage on SaBRE website – no legislation at this key issues raised by employers in defence industrial requirement, or stage the earlier consultation exercise the promotion of Service Cadets to * Civilian accreditation of Reservist training – implemented in and delivers some substantial employers. Over the next five years 2014 benefits for employers that include the delivery of this new Reserve * Employer financial awards (Defence Reform Bill 2013) will an improved financial package. Force will make a key contribution augment current awards that can be claimed from 1st April Several areas of work are still under to Britain’s future security and the 2014 development. Emphasis will be contribution made by employers is * SMEs to receive £500 per month for each reservist mobilised placed on communications with seen as a vital element to this. * Application by employers for financial awards simplified employers, bringing employers * Employer Recognition Scheme enhanced – anonymity if into a closer partnership with the required Services. Both will gain benefit from * Reservists exempt from two-year qualifier for application to Employment Tribunal * Corporate Covenant – sets out behaviour required of both Defence and employers * National Relationship Management Scheme to be developed to enable coherent engagement with employer organisations, trade bodies and large employers (RFCAs replicate at regional level) * Work with employer bodies and education sector to develop opportunities for reservists HRFCA chief executive, AK Miller
EMPLOYER/EMPLOYEE (RESERVIST) MEASURES BEING IMPLEMENTED
GUEST WRITER
JIM BROWN
Jim Brown
Commercial Manager
Law eats into food waste failures
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n January 2014 the Waste (Scotland) Regulations 2012 legislation became law, requiring any business that prepares, produces or sells food and generates more than 50 kg of food waste per week to separate their food waste for collection. (*There are exemptions.) On January 1, 2016 that 50 kg will reduce to 5 kg effectively capturing all food businesses even if you are just a small cafe producing teabags and coffee grinds. As Jim Brown, commercial manager with Binn Group points out, the new law makes sound environmental sense. “In the past, food waste was collected with general waste, mixed in and gone pretty much to landfill,” he explained. “Food waste contaminates everything so it ruined good recyclable materials meaning more went to landfill by default. “Now segregating at source means we can do something with that food waste,” explained Jim. “We are actually generating electricity from people’s discarded food. It shows what can be done if material is handled properly at source.” In November 2013, a report carried out by Zero Waste Scotland identified the scale of food waste in this country – most of which could have been eaten. In the hospitality sector alone, the total annual mixed waste was 266,200 tonnes – food waste accounted for 85,600 tonnes of that total. Over 32 percent. Of that food waste, 75% was avoidable and could have been eaten. It arises from three main areas – 21% spoilage, 45% food preparation and 34% from customers’ plates. The cost of food waste to Scotland hospitality and food industry is currently £166 million a year (from same 2013 research). “There are huge financial savings to be made by businesses reducing food waste by understanding how and why that waste is created in the first place and take action to reduce or prevent it occurring,” said JIm, “and everyone in Dundee and Angus can play their part.” Segregated food waste is now seen as a useful energy resource. Through an anaerobic digestion plant, one tonne of food waste can generate about 300 kw hours of energy. TEG Environmental handles around 30,000 tonnes of food waste a year through its plant at the Binn Group waste management and recycling complex at Glenfarg. * Exemptions – In Dundee and Angus there will be some businesses exempt from the new laws because of their geographical location. Businesses should check through the rural postcode search on the Zero Waste Scotland website.
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Every day in Scotland we throw away the equivalent of 2.6 million slices of bread. Every year Scottish households throw away £93 million worth of dairy waste – enough for everyone in Scotland to have milk on their cereal for the next six months. We throw away £70 million worth of fresh fruit every year in Scotland – the equivalent of an apple a day for every schoolchild and teacher in the country for 18 months.
HE Waste (Scotland) Regulations 2012 have already impacted on many food and drink operations across Dundee and Angus. With the second phase about to bring the vast majority of local eateries within the new laws on January 1, 2016, waste management specialist Jim Brown, commercial manager with Binn Group, talks to InCommerce about the legal requirements to segregate food waste and the repercussions for local businesses.
ADVERTISING FEATURE
Lomond Audi Fleet 2015 HAPPY NEW YEAR to all within the Chambers, we hope it will be prosperous year for all businesses. Audi UK are bracing themselves for a very busy year and our job as the Fleet Team is to communicate the Brand changes and developments throughout the year and we hope to do that in a fun and understand way, leaving out the jargon! We had an exciting Quarter 4 with the New TT Launch, the Fleet Team held a VIP Event at One Devonshire Gardens on Thanks Giving, giving customers a warm welcome in luxury surroundings, American themed canapĂŠs and a bright unveiling of the new TT model, which with the Ultra engine will put the TT in a new light within the business car choice, having a co2 of 110g and Lomond Glasgow have acquired additional allocation to facilitate the demand.
Our Fleet Team has gone from strength to strength with a phenomenal year, not only in supplying our clients in Scotland, but with an extremely healthy increase in establishing Customer Agreements with Audi, giving the customers additional support off invoice or contract hire rentals. New updates on models coming through are A6, A1 and Q3 with a facelift and engine enhancement being named PI Models and in Quarter 1 the Q7 PI Model will be in production.
Please contact our Fleet Team in Ayr, Edinburgh, Glasgow and Stirling for information, one of our LBMD’s will be more than delighted to assist.
IN BUSINESS
CREATIVE LEARNING
Creative Learning DUNDEE REP HAS Scotland’s largest permanent creative learning team working with approximately 27,000 children, young people and adults every year. The aim is to create ambition and aspiration through participatory theatre practice at Dundee Rep and in Dundee Communities, which is achieved by placing the highest quality creative practice at the heart of delivery. The local charity also provides theatre as a tool for corporate training and development, with an ethos of establishing a learning environment through creativity and experiential techniques. The Rep’s creative learning team use techniques such as role play using professional actors, practical scenarios, staged performances and facilitated sessions in a safe, supportive and non-threatening environment. The benefits of this work have been realised by Dundee University School of Law with whom they have worked over the past three years. Each year, students from their diploma in legal practice participate in scenarios that are played out by actors from the Rep’s adult community company. First-year law students also benefit from this type training, and they come to the Rep for voice workshops to practice standing up in court – preparing them for the real thing. Suzi Morrice, Head of Creative Learning said: “We create a very practical and realistic process for organisations. The briefing process with our clients is essential, as we need to understand the development requirements of the organisation and the individuals; we then create bespoke and tailored training for them. “Creative learning practices help promote social skills, increase self-worth, improve internal and external communications and enhance problem-solving. When given creative means people perform at their personal best. The critical and reflective process offers space to anyone to reflect on self, others and situations which we find ourselves. It offers alternatives to words and conventional means of communication and is much more fun than your average day at work. “We are also very proud that the funds generated from this service go directly back into our work with children, young people and adults with emotional, social and health issues.” For more information please contact Susie Crawford 01382 223530
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www.denholmpartnership.co.uk
11 Dunira Street Comrie Perthshire PH6 2LJ T : 01764 670899
Service • Reliability • Quality • Integrity One of Europe’s foremost non-destructive testing organisations. Inspection Ecosse Limited offer specialised Non Destructive Testing including Radiographic, Ultrasonic, Dye Penetrant and Magnetic Particle Inspections, with fully qualified technicians. We operate in all industries including: • Oil Refining • Petrochemicals • Engineering • Shipping • Power Supply • Food and Brewing • Non Destructive Testing A vital role in a variety of industrial, commercial and service applications. Inspection Ecosse Ltd., Unit 1D, Laurieston Industrial Estate, Old Redding Road, Falkirk FK2 9JU www.inspection-ecosse.com
Tel: 01324 627 772
IN BUSINESS
BUSINESS STRATEGY Craigclowan delivers an outstanding day school educaon for boys and girls aged 3 - 13
open morning Tuesday 17 February 9am - noon. All welcome No appointment necessary
Average class size of 12 pupils Free aer school care unl 6pm daily Assistance with fees available Craigclowan School, Edinburgh Road, Perth, PH2 8PS www.craigclowan-school.co.uk Registered Scosh Charity SC010817
Where do you want to go? STARTING AND EXPANDING a new business has its challenges. MacRoberts are here, not just for the unexpected, but to work with you in achieving your business goals. If you are a business owner is it vital to know not only where you are going but where you are now. The MacRoberts Business Journey tracks the stages of a business, from start-up, through growth to sale and exit. Use this guide to plot where you and your business are in terms of the traditional business lifecycle model, identify key challenges and how to deal with situations both expected and unexpected. To receive your free copy of MacRoberts Business Journey please contact marketing@macroberts.com or to find out how we can support you whatever stage you are at contact Susan D’aish on susan.daish@macroberts.com or 07904 366955.
NFU MUTUAL BESPOKE HOME INSURANCE
PROTECTING THE FINER THINGS IN YOUR LIFE Take a closer look at NFU Mutual Bespoke – tailored home insurance rated 5 Star by independent financial research company Defaqto. Designed for those with higher value homes and contents worth over £100,000 including fine art and collections, our expert team work closely with you to tailor cover that meets your specific requirements. To find out more please contact us on 01307 46 37 85 or email angus@nfumutual.co.uk. NFU Mutual branch, West Craig, Dundee Road, Forfar, DD8 1XE
Agent of The National Farmers Union Mutual Insurance Society Limited. For security and training purposes, telephone calls may be recorded and monitored.
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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ADVERTISING FEATURE
Combat The Troll In Your Workplace: Social Media Issues for Employers
Troll: an ugly, cave-dwelling creature depicted as either a giant or a dwarf Troll (internet): one who posts a deliberately provocative message on a social media forum with the intention of causing maximum disruption and argument. The terms “troll”, “trolling” and “trolled” are being increasingly used in the media. More frequently these terms relate to the latter definition above (although the recent Hobbit trilogy has perhaps caused some confusion given its reference to the former). In any case, employers should be aware of the existence of any “trolls” within the workplace and, where appropriate, should be educating staff and taking action in relation to such issues.
How can employers combat these trolls? Employers should, as a minimum, take three steps to protect against such issues: •
Create clear guidelines: If not already in existence, employers should create a social media policy. This policy should address what use of social media is not permitted, at what times social media sites can be accessed by employees, whether commenting about the employer is permitted, whether such sites can be used for business development purposes and, if so, who is in charge. Employers should also ensure that staff handbooks include examples of social media-related misconduct within the definition of gross misconduct.
•
Take disciplinary action, where appropriate: Employers who discover any social media misuse which has an impact on the workplace should take appropriate action against the offending trolls. Employers who historically turn a blind eye to social media misconduct will be criticised by an employment tribunal for taking action in the future.
•
Be consistent: Employers should avoid a knee jerk reaction when responding to social media misconduct. Instead employers should treat each incident on a case by case basis however should take into account the following factors when deciding what disciplinary action (if any) is appropriate:whether the employer has a social media policy in place; the nature and seriousness of the alleged misuse; any previous warnings for similar misconduct; actual or potential damage caused to customer or client relationships.
Why should employers care about trolls in the workplace? Increasing use of social media by individuals has resulted in some high profile employment tribunal cases. An employer can be held vicariously liable for harassment or “trolling” which is caused by one of its employees. This means that any employee who has been subject to unwanted conduct within the course of employment by a “troll” colleague could raise a claim against his or her employer. This situation could arise even when the employer is unaware of the troll’s existence or online activity. Trolls can be deadly to their opponents. Internet trolls can be costly for their employer. If in doubt about internet trolls, employers should take legal advice. Every employment lawyer will confirm that it is far cheaper to take pre-emptive legal advice about such issues before disciplinary action rather than to resort to reactive legal advice after dismissal when faced with an employment tribunal claim. Unfortunately Blackadders is unable to give any useful advice about other type of trolls.
@EmpLawyerSimon SIMON ALLISON Partner, Employment Law T: 01382 229222 30 & 34 Reform Street, Dundee, DD1 1RJ
www.blackadders.co.uk
IN BUSINESS
TAX PLANNING & COMMERCIAL INSURANCE
THE TAX RETURN filing season for 2014 is drawing to a close and no sooner is one tax year being concluded that our attention turns to the next tax year. February is the month when most individuals consider tax planning to maximise their wealth at the end of the current tax year. The government has made it clear that tax avoidance and evasion are morally reprehensible and illegal in today’s society. However, they do want to stimulate business and investment and they have created and extended allowances and incentives targeting these objectives. An example of this being the changes that were announced on how you can spend your pension savings. You no longer need to buy an annuity and can withdraw as much of your fund as you wish, so long as you pay your taxes. The reintroduction of unused relief from prior years allows for greater input into your pension and if you can draw this money as you please, once you reach 55 years of age and subject to the rules, then pension saving becomes very attractive. In certain circumstances company director shareholders can now immediately withdraw £190,000 from their business, tax free and still have their pension pot! If you are not a business owner but have income within the bands £50,000 - £60,000 or £100,000 - £120,000 then pension saving can be very effective. These are the income brackets that have high marginal rates of tax due to the withdrawal of child benefit and personal allowances respectively. For example you can save tax at 60% if you make pension contributions when your income is in the £100,000 - £120,000 income bracket. There are also other allowances available that can legitimately reduce your tax bill. The main ones being:
• Annual investment allowance for plant and machinery.
• Making use of your full ISA allowance. All of the allowances require action no later than 5 April and in some cases sooner. We therefore recommend you review your investment and saving plans now and we are happy to help you. MMG Archbold, Chapelshade House, 78-84 Bell Street, Dundee DD1 1RQ, Telephone: 01382 322004
WITH OVER 5,000 committed staff, based across more than 120 UK offices, Towergate Commercial gives you and your business access to real product knowledge along with a personal approach to service that can be completely trusted. We offer an unsurpassed range of over 200 general and specialist insurance products for niche markets ranging from holiday homes to private helicopters. We believe we are also the most significant insurance provider to the UK SME market. We have grown dynamically by giving our customers what they want. Our business model is based on creating innovative products combined with great customer service, underpinned by trusted relationships with leading insurers. This the basis of our “Value Triangle” – a three way partnership between the customer, the insurer and ourselves. WHO ARE TOWERGATE IN TAYSIDE? Our 11 strong team have been expanding year on year as we have won and retained new customers. We are strong believers in developing talented people. We have recruited knowledge and expertise from within the insurance industry as well as developing people who have come most recently outwith. Attitude and commitment to our clients is so important and we believe it’s vitally important to have a team in place that will deliver this. We are an exclusively Commercial Insurance Broker, dealing with business insurance for companies in Tayside. We have clients that include Food Manufactures, Engineers, Frame and Estates as well as Professional Clients, such as surveyors and architects. We have built our business by addressing a client’s specific needs and identifying potential insurance exposures. We then work with the customer to provide a bespoke insurance offering. We spend time getting to know the company, its aspirations for the future. We make sure they have the resource expertise in their corner when it comes to business insurance. Our company continues to grow even although trading has been interesting. Our industry, like many others, is constantly evolving. Our commitment to training, attracting the best people and putting customers at the heart of the way we work has helped us get where we are. We want to be the go to broker for business customers in our area. Tel: 01738 627111 Email: iain.murray@towergate.co.uk www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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DACC
UPCOMING EVENTS
SKILLS DEVELOPMENT SCOTLAND LUNCH A lunch event to discuss how businesses can support young people, how we can work together to promote skills for work and inspire the next generation to join our organisations. Date: 23 February 2015 Venue: Showcase the Street, Dundee INVESTING WOMEN NETWORKING EVENT INVESTING Women, along with DACC, Dundee City Council and Business Gateway, are hosting an event to highlight a groundbreaking and growing community of women angel investors, plus women entrepreneurs seeking growth and those who want to help both. At this event Jackie Waring, CEO, Investing Women, will share her exciting vision and invite participation for future events and programmes in Dundee & Angus.
High Noon Lunch: DACC welcomes Microsoft during Dundee Business Week DACC invites local businesses to hear from Microsoft about plans to work with and support businesses DUNDEE BUSINESS WEEK is a perfect opportunity for DACC to host a High Noon lunch event to give businesses a chance to hear from key Microsoft personnel about their exciting plans for products and services to support the business community. Microsoft are bringing their team of Ambassadors and their Demonstration Unit to give event attendees advice and guidance on the latest technology and systems designed to make our business lives easier, help us work more efficiently
and how technology can boost your business. Attendees will also hear from Chris van der Kuyl local business leader who is heavily involved in the technology and games sector and there will be a lively Question & Answer session to give the audience the chance to hear more from our speakers. There will be plenty of time for networking at the event and lots of chances to speak to members of the Microsoft team. The event is also supported by Scottish Chambers of Commerce.
Date: 26 February 2015 Venue: The Space, Dundee & Angus College, Kingsway RBS EXPLORER BREAKFAST WITH NHS TAYSIDE CHILDREN'S HOSPITAL & THE ARCHIE FOUNDATION Date: April 2015 Venue: Ninewells, Dundee DUFC TOUR & MEET THE PLAYERS EVENING Date: 9 April 2015 Venue: Tannadice & Gussie Park
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DUNDEE & ANGUS CHAMBER OF COMMERCE
Location: Apex Hotel, Dundee Date: Wednesday 25 February Registration: 11.30am
DACC
UPCOMING EVENTS
Home Rule Roadshow To Visit Dundee on 5 March Voters should regard the Smith Commission’s plans on more devolution as “only the beginning” and tell Westminster themselves what home rule for Scotland should ultimately look like. THE EVENT WILL be a round table discussion held over lunchtime at Chamber East, Dundee. The Campaign for Scottish Home Rule (CSHR) is holding a nationwide roadshow on the issue, with the aim of drawing out people’s views on the final shape of a home rule settlement. The nationwide roadshow will visit Dundee on Thursday 5th March at Chamber East to gather the views of the local business community. The UK Government launched a detailed command paper on how the Smith Commission would be translated into law after the general election, which LibDem minister Danny Alexander hailed as, “the dream of Home Rule made real.” However the cross-party CSHR called the command paper a “missed opportunity” and “unsustainable”, and said voters had yet to have their say on the issue and could help improve the current offering. Hamira Khan, a member of the campaign’s steering commission and chief executive of the Scottish Youth Parliament, said: “The aim now is to ensure Scotland’s constitutional future is not just a political horse trade between politicians, and the people of Scotland have their say on what that is and how it is delivered. “The Smith Commission proposals and Command Paper are only the beginning of this process. “Poll after poll now shows that the majority of people in Scotland want a fair and meaningful Home Rule settlement.” Feedback from the consultation will be published before the general election on May 7.
Willie Sullivan, director of the Electoral Reform Society Scotland, said: “Cross party agreement on Smith so far has provided some progress, but there has been a failure to consult on any meaningful level. This campaign will provide one space for engagement moving forward, and that is welcome. Change needs to take place against a backdrop of public participation.” The Campaign for Scottish Home Rule was launched in November by financier Ben Thomson, and the steering group includes former Labour First Minister Henry McLeish, former LibDem MSP Margaret Smith, former Tory MSP Derek Brownlee, former SNP MSP Andrew Wilson, former head of media for the Scottish Greens James Mackenzie, former moderator of the Church of Scotland Dr Alison Elliot, and public services academic Professor Richard Kerley. The campaign‘s three basic principles are that Holyrood and Westminster should have the tax and borrowing powers to raise the money they spend; that there should be a presumption in favour of devolving powers and the burden of proof should be on those arguing for powers to remain reserved at Westminster; and a written constitution should underpin mutual respect between the parliaments. Website: homerule.scot
Location: Chamber East, Dundee Date: Thursday 5 March Registration: 11.30am
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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DACC
UPCOMING EVENTS
DACC visit to Centre for Anatomy and Human Identification (CAHID), 18 March 5pm CAHID is known internationally through its work in forensic human identification, where staff have worked on high profile cases both at home and abroad. Professor Sue Black, Centre Director, will host the event and there will be an optional tour. THE CENTRE FOR Anatomy and Human Identification (CAHID) was set up in 2008 and is part of the University of Dundee. It is one of the world’s foremost institutions for the study and application of human anatomy, forensic human identification, forensic science, disaster victim identification and forensic & medical art. CAHID is a thriving community of researchers, postgraduate and undergraduate students. Our host for this evening will be Professor Sue Black, Director of the Centre for Anatomy and Human Identification at the University of Dundee and Deputy Principal. She is a forensic anthropologist and an anatomist, founder and past President of the British Association for Human Identification, and advisor to the Home Office and Interpol on issues pertaining to forensic anthropology in disaster victim identification (DVI). The Centre is one of 5 institutions in Scotland which accept body donations for teaching, training and research.
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DUNDEE & ANGUS CHAMBER OF COMMERCE
CAHID is known internationally through its work in forensic human identification, where staff have worked on high profile cases both at home and abroad. It has developed new techniques, including identifying perpetrators from hand images that have led to successful prosecution in a significant number of child sexual abuse cases. It is also recognised as an international leader in craniofacial identification and forensic facial reconstruction for the identification of the living and the dead. The Centre was involved in the facial reconstruction of King Richard III.
Location: Anatomy and Human ID Centre, Dundee University Date: Wednesday 18 March Registration: 5pm
Dundee & Angus Tourism Conference: developing a taste for tourism The Year of Food and Drink 2015 moves forward with a huge amount of enthusiasm following an unprecedented year for Scottish tourism. TOURISM IS LEADING economic transformation across Scotland and the region. It creates jobs, sustains communities and provides a critical shop window for business activity across all sectors. In line with this year’s theme, attend this event to celebrate the role that food and drink plays in shaping economic success and showcasing Scotland’s outstanding local produce. With a fantastic line up of speakers and activities to whet your appetite, the event will help you make the most of our region’s rich natural larder. The event will feature keynote speaker, Fergus Ewing MSP, with presentations from Riddell Graham of VisitScotland and James Withers of Scotland’s Food and Drink highlighting the opportunities around the Year of Food and Drink. In addition, a range of industry speakers will share their experiences and success stories of using and promoting local food and drink.
Location: Carnoustie Golf Hotel Date: Wednesday 11 March Time: 9:30am – 3pm
Your business is amazing… … isn’t it a shame no-one can see it here? InCommerce is read by business owners and decision makers … people who buy all kinds of services … if you’re not in here they won’t be contacting you! It’s too late for this issue but there’s always next time Call our Advertising Team on 0141 222 2202
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BUSINESS DIRECTORY
NEW MEMBERS
Eve Hughes
Membership Manager At the Chamber our focus has always been, and always will be, on our members. We continually strive to support the broad spectrum of businesses to ensure everyone gets the most from their membership. We know one size does not fit all! We do this by offering business services and access to an extensive range of experts. In 2015, through an array of upcoming events and our flourishing Chamber Training Academy, you’ll be well informed and also well connected. I’m sure you’ll find engaging with the team and taking advantage of member benefits will be invaluable. In the last quarter, I’ve had the pleasure of visiting many go-ahead businesses in the local area. Foodmek, a stainless steel engineering solutions firm in Tayport and W.L. Gore & Associates, an inventive, technology-driven enterprise focused on discovery and product innovation, are just two examples of innovative companies. There are countless similar examples of companies in the Dundee & Angus area which are punching well above their weight and I’m looking forward to that number continuing to grow in the coming months and years. If you have any questions on any matter, please do get in touch with me or a member of the Chamber team. We will be only too happy to help.
JOIN DACC AND RAISE YOUR PROFILE
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DUNDEE & ANGUS CHAMBER OF COMMERCE
Accelerated Apps Ltd is a delivery focused software development company. We are a group of talented resources spanning common technological platforms, this allows Accelerated Apps to take on a technically diverse portfolio of solutions. With a focus on agile development methods we make sure that projects are delivered on time in budget. Tel: 07889 650523
Arbikie Highland Estate is Scotland’s only single-estate distillery handcrafting vodka, gin and Scotch whisky. Run by brothers John, Iain and David Stirling, the farm grows the raw ingredients, distils and bottles on site giving each spirit a premium, nurtured quality. Tel: 01241 830770 • www.arbikie.com
Ascenti International is a business programme that helps businesses to grow. Ascenti run monthly strategy groups to help you meet and discuss with other business leaders the issues that your business is facing. The business coaching consists of a one day training session to enhance leadership skills, improve strategy and learn about new technology and practices. Tel: 07976 967682 • www.ascentiinternational.com Dary Renovation, based in Dundee, offers a range of services throughout Scotland. With over 20 years’ experience they offer services including: construction and renovation, electrical, plumbing, heating and roofing. From planning to completion, they will ensure that you are entirely satisfied with the quality of work and pride themselves on their reputation and track record of satisfied clients. Tel: 07587 32587 • www.daryrenovation.com/ Elvie Framing is a new, fast growing business. They offer a bespoke picture framing service for the public and commercial clients. Elvie Framing are proud to be the official framing partners for Dundee Football Club and Dundee United Football Club. Elvie Framing also manufacture mirrors and pictures, customised with liquid art and Swarovski crystals, and distribute all over Scotland. Tel: 07738 568658 • www.elvieframing.co.uk Food on Friday, with Anthea Reid, Project Manager, is dedicated to helping people in the Dundee community who live in extreme poverty. Food On Friday works with children, young people and families to bring positive changes in their lifestyles and boost their self-confidence through cooking, gardening and support groups. Tel: 07599 414062 Global Aces actively help people change their lives, by training, mentoring and developing their own, home-based business, thus achieving extraordinary lives. Their flexible business model means you can run it part-time around your existing commitments, or, hit the ground running, full-time, straight away. Whatever your background, Lesley Ross would love to hear from you. Tel: 07730 677113 • www.lesley-aloe.myforever.biz
of charge listing with description and contact details in our • Free quarterly business to business magazine “In Commerce”. This is worth £200 at commercial rates. your services through our communication channels – • Promote website, e-news, social media and In Commerce business magazine. entry in the Chamber of Commerce Angus & Dundee Online • Free Business Directory.
BUSINESS DIRECTORY
NEW MEMBERS Holiday Inn Express Dundee, with an enviable location overlooking the River Tay, is a two minute walk to shops, restaurants and bars. Dundee train station and airport are also close by. The hotel has 95 ensuite rooms, free WIFI, breakfast included in all rates, two fully serviced meeting rooms and 24 hour reception making us a perfect choice for leisure or business. Tel: 01382 314330 • www.holidayinnexpressdundee.com Inspirential Limited helps ambitious business owners and leaders powerfully lead their business, create simple systems and easily sustain outstanding performance. Drawing on 15 years’ experience streamlining processes and inspiring employees to deliver sustainable results, Laura brings a fresh approach to maximise the potential of your business. Tel: 07500 709706 • www.inspirential.com Intona, founded in 1994 by Ron and Irene Mitchell, is one of the area’s leading Timber Preservation companies. The company specialises in timber preservation, asbestos surveys and bulk sampling, Asbestos unlicensed removal, Remedial Wall Ties and Building Services work. The company’s exciting new H&S and training division ‘Train Intona’ commenced trading in January 2015. Tel: 01382 810090 • www.intona.co.uk Montrose Air Station Heritage Centre is a self-financing museum and charity run entirely by volunteers. It was awarded the Queen’s Award for Voluntary Service this year and aims to show the human side of the Air Station’s amazing history with a collection of contemporary photographs, artefacts and memorabilia. Tel: 01674 678222 • www.rafmontrose.org.uk
SO
P S ON S SCI M ARNOUSTIE Since 1883
Simpsons Golf Shop, established in Carnoustie in 1883 and believed to be the second oldest golf shop in the world. We have a range of golfwear to suit everyone’s pocket. As well as our new range of Daily Sports for ladies, we stock Galvin Green, Oakley, Sunderland, Murraygolf, Masters and Proquip. Tel: 01241 854477 • www.simpsonsgolfshop.co.uk
Tokheim has been one of the world’s largest providers of fuel retailing solutions for over a century. Our state-of-the-art Dundee Manufacturing Centre is Tokheim’s principle location for the design, development and manufacture of our range of fuel dispensers with an exceptional reputation for quality, innovation and customer service on a truly international scale. Tel: 01382 483500 • www.tokheim.com
Become a member and have YOUR business profiled here
TESTIMONIALS ARNOLDS CATERING have been a Chamber member for 2 years now. Being a member has been very beneficial to the business. There is a wide and diverse range of events and useful training sessions which take place throughout the year where you can meet lots of other like-minded business people. The team involved in the daily running of the Chamber are great – very well organised, friendly and very knowledgeable in each of their roles. It is definitely great value for money and has helped a great deal in raising Arnolds Catering’s profile in the Dundee & Angus area. MEMBERSHIP and active involvement with DACC is important to us. The change in Dundee is happening at such a pace and the Chamber is a great source of local business insight into what’s going on. The DACC team is clearly energised about Dundee’s future – just what we need! Catherine Robertson, Director of Robertson Collaborate THANKS to the Chamber, we have been introduced to many great businesses. Through the events they organise and the helpful staff, we have successfully increased our business presence in Dundee. It is a vital organisation for small businesses looking to make the right connections. Jon Drummond, D3 Audio & Visual Ltd
of the Proud to be a Chamber Member logo on your own • Use promotional material.
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Automatically become part of the Scottish Chambers of Commerce network which represents 26 chambers, 10,000 businesses and their half a million employees – providing a powerful voice for business at a national level.
For further information contact Eve Hughes, our Membership Manager, on 01382 228545, or email Eve at evehughes@dundeeandanguschamber.co.uk or visit the website at www.dundeeandanguschamber.co.uk
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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DUNDEE TO DUNDEE LONDONTO STANSTED LONDON STANSTED Up to 2 flights a day From £74.99 one way Up to 220kg flights a day FREE bag From £74.99 one way FREE 20kg bag
flybe.com Fares arecom one way including taxes and charges, only available on Flybe.com, subject to availability. Available for travel until 27.03.15, subject to availability. Advance flybe. purchase may be required. Route information correct at time of going to print. No debit card fees apply. Bookings made by credit card will incur a fee of 3% of the total transaction value, with a minimum charge £5.00 per booking. Operated by Loganair. Fares are one way including taxes and charges, only available on Flybe.com, subject to availability. Available for travel until 27.03.15, subject to availability. Advance purchase may be required. Route information correct at time of going to print. No debit card fees apply. Bookings made by credit card will incur a fee of 3% of the total transaction value, with a minimum charge £5.00 per booking. Operated by Loganair.
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Scotland’s future is prepared for work
SQA’s Vocational Qualifications enable learners to develop their knowledge and skills for the world of work. Our qualifications are developed with industry experts ensuring learners have the kind of skills employers need. SQA — providing skills for Scotland.
Business Development T: 0303 333 0330 E: mycentre@sqa.org.uk W: www.sqa.org.uk/employers
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