SUMMER 2015
DUNDEE & ANGUS CHAMBER OF COMMERCE business magazine
HOW, WHERE AND WHY DUNDEE IS CONNECTED PAGE 24
TOURISM IS MORE THAN SWEETIE MONEY! PAGE 36
UPCOMING EVENTS PAGE 48
HOW BUSINESS CONNECTS DUNDEE & ANGUS CHAMBER OF COMMERCE
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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HIGHLIGHTS 7
Tourism & Design Business Breakfast with VisitScotland
8 Chamber Golf Day at Panmure Golf Course
24 How, where and why Dundee is connected
36 Tourism is more than sweetie money!
InCommerce is published by DTech, Suite 3.3, Station House, 34 St Enoch Square, Glasgow G1 4DF. T: 0141 222 2202. E: info@dtechuk.com. InCommerce is fully protected by copyright and nothing may be printed wholly or in part without the written permission of the publishers. The proprietors of this magazine are publishers and not agents, or sub-agents of those who advertise therein. They cannot be held liable for any loss suffered as a result of information gained from this publication. The views expressed by authors of articles published in this magazine are solely those of the author and are not necessarily the views of or shared by the Editor, nor the publisher or the directors, shareholders and/or employees of DTech Publishing Ltd.
Dundee & Angus Chamber of Commerce, City Quay, Camperdown Street, Dundee DD1 3JA For advertising contact DTech on T: 0141 222 2202, E: sales@incommerce.biz Editorial Team: Alison Henderson (Editor), Kerry Findlay, Rebecca Stott and Irene K. Duncan Please submit articles and stories to info@dundeeandanguschamber.co.uk Publisher: DTech Distribution: DTech Distribution
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
3
OPENING SHOT
O
ur theme this quarter is connectivity and the importance of strong connections to our region and with our region to our key markets. Many are working hard locally to focus on the vital importance of improved road and rail connections on our economies in Dundee and Angus, and they are so right to do so. Additionally, we must ensure the absolutely key improvement to our connectivity through the 4G roll out and the delivery of state of the art broadband in our region, without which modern, smart economic delivery is severely hampered.
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Connectivity is not just physical or material: it is also a state of mind and perception
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My view then can afford to be slightly more remote, while others cover these key areas. I am more concerned with the connections that we as a city region make with the wider country, Scotland and the UK, and our connections to the European Union and the world. In September last year, the large majority of Scots voted to stay part of an historic and broadly successful political and economic union with the United Kingdom. This historic decision to reject independence reaffirmed our connections with England, Wales and Northern Ireland and said clearly that we wish to remain part of an economic bloc that has served us well. Open markets, free movement of workers and capital, shared burdens and common purpose have outweighed the mistakes and shortcomings of the Union. The current reversal in the oil and gas sector due to depressed oil prices has been consummately absorbed by the UK allowing
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DUNDEE & ANGUS CHAMBER OF COMMERCE
the Scottish economy to still grow despite the oil collapse. I suspect that our confirmation of the Union last year will be paired in due course with a firm affirmation of our collective desire to stay in the European Union. Latest Scottish Chambers’ polling shows a 6 to 1 level of member support for a proEuropean stance. Scottish business leaders are stating clearly that our connection to Europe and through Europe the wider world is valuable and important to us. Naturally, the Chamber will continue to take a neutral stance on political issues but we will resolutely publish survey results and publicise the findings on our member consultations. Speaking personally, my conversations with members on Europe are predominantly enthusiastic about staying connected to Europe and clear in our view that the region is open to partnerships and collaborations with our nearest trading partners. Being seen to be connected is as important as any actual connection: Scotland and Dundee/Angus have to be seen as part of Europe and the UK and ready to welcome all potential business partners who might see our links with the EU as vital to our credibility. Connectivity is not just physical or material: it is also a state of mind and perception, and we have to be seen to be open for business to the world. Withdrawing from the world and wider economics connections is neither credible nor tenable: we are part of a global community and need to embrace and promote this fact, or wither in the periphery of Europe.
Tim Allan, President CEO, Unicorn Property Group
Eve Hughes Membership Manager 07899 241888 evehughes@dundeeandanguschamber.co.uk
A WELCOME FROM THE CEO
P
eople may forget what you say, they may forget what you did, but they will never forget how you made them feel Whether those people are your staff, your customers or your business contacts if you understand what they want from you and your business, and make sure that you deliver it in a manner that makes them feel good – then you will definitely have a recipe for success! The main thing that Dundee & Angus Chamber of Commerce is asked over and over by members is to make introductions/recommend a business locally and connect people. Take the time to know the people who are important to the success of your business, and cultivate those relationships – invest time and energy in people and it will reward you. Create positive experiences that reinforce that message that you value people: run a staff day; hold a great event to entertain business contacts; take the time to engage on social media with business connections. Be genuine and your business will reap the benefits. You’ll see increased revenue, staff morale and positive profile – you know you’re worth it! With that in mind, we are running a series of events in the second half of 2015 dedicated to helping businesses develop their strategy, culture, people and processes. Come along to our event at Dundee Football Club on 9th September – the latest in our Explorer Breakfast series – which will give attendees a peek behind the scenes at the commercial aspects of the club.
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Be genuine and your business will reap the benefits. You’ll see increased revenue, staff morale and positive profile – you know you’re worth it!
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And our Business to Business Showcase is going to be bigger and better than ever in 2015 – we are taking over the Caird Hall, to give you all a chance to promote your businesses, and enjoy a really inspirational seminar – Funding Your Business for Growth. The final element of the day will be our AGM – a date for your calendar not to be missed – see you all on 23rd September!
Alison Henderson CEO, Dundee & Angus Chamber of Commerce 01382 228545 alisonhenderson@dundeeandanguschamber.co.uk
Kerry Findlay Events & Marketing Manager 07581 522992 kerryfindlay@dundeeandanguschamber.co.uk
Shirley Taylor Export Services Coordinator 01382 443419 shirleytaylor@dundeeandanguschamber.co.uk
Donna Bell Board Secretary 01382 228545 donnabell@dundeeandanguschamber.co.uk
Rebecca Stott Membership Services Assistant 01382 228545 rebeccastott@dundeeandanguschamber.co.uk
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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DACC
NEWS & FEATURES
DACC event aiming to help underprivileged children play football proved a real winner DUNDEE AND ANGUS Chamber of Commerce members and their families were given an exclusive look around Tannadice and the newly refurbished GA Arena on Thursday 23rd April, and helped support a United for All and United Ladies of Tannadice campaign. The event supported a charity drive to fund specific football boots needed at the GA Arena for children who would otherwise be unable to afford them. United ‘legend’ Hamish McAlpine joined forces with current team captain Sean Dillon and players Callum Butcher, Nadir Çiftçi, Blair Spittal, Henri Anier, Callum Morris and Charlie Telfer to support the event. The charity “United for All” has already made a donation of £1000 which has been matched by ArabTRUST, and the Chamber raised an additional £241 at the event from raffle sales. Congratulations to the winners of the raffle who won themselves a signed football and shirt donated by DUFC. United Ladies of Tannadice are collecting used boots in good condition to donate towards the project. So if you have ANY sizes of moulded football boots that you would like to donate you can hand them into Tannadice Park. All photographs from the event can be found on our Facebook page – Facebook.com/DundeeandAngus.
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DUNDEE & ANGUS CHAMBER OF COMMERCE
Linkedin Success Seminar Lives Up to Its Name DACC AND CAPITAL Document Solutions held a successful Linkedin Seminar on 20th May at Dundee & Angus College, Gardyne Campus. Leading LinkedIn expert Miles Duncan (co-creator of the LinkedIn Success Blueprint) demonstrated to attendees how to use LinkedIn to promote themselves, generate clients, referrals and be the go-to-expert in their field. More than 80 Dundee and Angus professionals registered for this LinkedIn training event with speaker Miles sharing his wisdom and secrets of the online networking platform for business development. With 17m users in the UK, LinkedIn is a highly effective business development tool. Event attendees enjoyed learning how to better make use of the platform to extend their network and use different techniques to make stronger connections. Miles said, “I have been overwhelmed by the positive feedback that I received after the event and I think many delegates were unaware of the potential that LinkedIn has to offer.” All delegates who attended also received access to a special online LinkedIn Success Blueprint Booster training course, which gives top tips on creating a winning profile. Colin Izatt, Dundee sales executive at Capital, said, “I’ve received professional LinkedIn training from Miles and it has helped me gain a better understanding of my clients and prospects.” One delegate said, “Superb speaker, entertaining, engaging and educational.”
DACC
NEWS & FEATURES
Tourism & Design Business Breakfast with VisitScotland OVER 80 DACC members visited the Duncan of Jordanstone College on the morning of 28th May. This event started with networking over breakfast, before we heard from our fantastic speakers Malcolm Roughhead, Chief Executive of VisitScotland, Sandy Richardson, Development Director of Design Dundee and Paul Harris, Dean of Duncan of Jordanstone College. University of Dundee’s Art, Design & Architecture Degree Show celebrates the success of the graduating students from Duncan of Jordanstone College of Art & Design and the department of Architecture, within the School of the Environment. For 10 days the Matthew and Crawford buildings transform themselves into one of the country’s biggest galleries showcasing the culmination of several years of creative development and hard work. VisitScotland kindly sponsored this event and we heard from Malcolm Roughhead, Chief Executive of VisitScotland, on the Visitor Economy and how that relates to our region. You can read more about this and Malcolm’s view in a further feature in this magazine. Sandy Richardson updated us on the progress of the V&A Museum and let attendees know of the future and current opportunities that local organisations could get involved with. Paul Harris spoke of the achievements of Duncan of Jordanstone College and the Degree Show itself before attendees experienced a unique guided tour round the 12 disciplines of the Degree Show. This event was a brilliant way to connect the business community with the Degree Show, and is bound to become a regular date in our diaries!
Sandy Richardson, Development Director of Design Dundee.
Delegates hear the about the progress of the V&A and the Scottish visitor economy.
Malcolm Roughhead, Chief Executive of VisitScotland.
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
7
DACC
NEWS & FEATURES
Top Hole Day at Panmure THIS YEAR’S CHAMBER Golf Tournament took place at Panmure Golf Course in Carnoustie. The club recently hosted the 120th Amateur Championships. There was a great turn out of teams, with many of the Chamber members taking part: 4G Scotland, Air Advantage, Bank of Scotland, Capital Document Solutions, DC Thomson, Delsons, Dovetail, Enterprise Solutions, Findlays, Freshjet, GS Group, Langstane, Simpsons Carnoustie, Struans Dundee and WRB Gas. The day started in the club house with a bacon roll, coffee and banter before the competition began. Billy Thomson from Langstane was there to give out goody bags, which contained Titleist golf balls, tees and a ball marker for each player. There was a brief speech by board member Colin
Nick Barr, GS Group.
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DUNDEE & ANGUS CHAMBER OF COMMERCE
Loveday reminding players of the rules and regulations before all players took their position for a shotgun start. The weather started off sunny and warm with a light breeze – not bad conditions for a links course. Donna and Rebecca from the Chamber had organised to go round on a buggy with refreshments to help keep energy levels up. The feedback from the players was great, they were enjoying the course. However, like true golfers things were not going according to plan: the greens were fast, the wind was picking up and the rough was deep! A few balls were lost. A new member of the Chamber, David Lawrence from Foremost Golf Photography, was on hand to get some action shots. By the end of the afternoon the weather had changed and waterproofs
Panmure Golf Club.
were needed but you can never dampen a golfer’s day out! The players enjoyed high tea after their golf, which was delicious with a variety of dishes to choose from followed by plenty of tea and cakes. Andrew Crerar, the Professional at Panmure, was a joy to work with – he supported really well during the preevent organising, and was a huge help on the day – everyone at the Club was very welcoming and made the day a great success! Vice-President Dave Valentine, who had played, was on hand to give out the prizes. The winning team was DC Thomson with a score of 87 with each player receiving a trophy and a Ryder Cup cap and scarf; runner-tup team was GS Group with a score of 80, they also received a trophy and a Ryder Cup tie.
Billy Thomson, Langstane Press Ltd.
DACC
NEWS & FEATURES
Lesley Campbell, Findlay & Company.
The Ryder Cup merchandise was kindly supplied by Lochcarron of Scotland. The winning player was Billy Thomson from Langstane with a score of 40 and he received a trophy and a pair of Oakley Sunglasses, runner-up was Ross Graham from Graham Pest Control, who played with the GS Group: he won a trophy and a pair of Oakley Sunglasses. The Oakley Sunglasses were kindly supplied by Oakley through Simpsons of Carnoustie. Prizes were also give to Kevin Williamson from Delson for the longest drive and Colin Izatt from Capital Document Solutions for nearest the pin. All in all, everyone thoroughly enjoyed their day out at Panmure Golf Club – we look forward to having the winners back to defend their titles in 2016!
Winning Team – DC Thomson.
Fresh Jet Golf Team.
Richard Messitt, Enterprise Solutions Network Ltd.
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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MEMBERS
NEWS
ALLTHINGS BRANCHES OUT ALLTHINGS, located in the Greenmarket has branched out productivity-wise with their new podcast: All Things Productivity. The podcast is the next natural step for the company in marketing their productivity and team management app ‘allthings’ for free, globally. “Using podcasting as a format allows us to explore the newest and most on-trend productivity tips and lifehacks,” says David Hay, director of Allthings. “Plus, we’re able to help those who are interested in productivity or who are looking to become more productive.” The All Things Productivity podcast can be listened to ondemand and is available free through iTunes and other online podcasting services. CORNERSTONE MANAGER HONOURED OPERATIONAL Manager Frances Parry received the Rotary Club of Dundee Endeavour Award at a ceremony at the Invercarse Hotel. She was nominated by Howard Elliott, Regional Director of Cornerstone. He describes Frances as a very worthy contender, saying, “Frances retires next year after a long and distinguished career. During her time she been a truly dedicated and inspiring individual who always has time for every person we support and for every staff member. She is a shining example of someone who leads by example and she is highly supportive and encouraging of others.”
FOR MORE NEWS IN BRIEF SEE P12
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DUNDEE & ANGUS CHAMBER OF COMMERCE
Development at Dundee Science Centre – featuring medical technologies
Dundee Science Centre celebrates its 15th anniversary THE CENTRE IS a leading visitor attraction, as well an established centre of excellence in science learning, with a culture of curiosity, confidence and engagement with science. Dundee Science Centre is an independent charity and first opened its doors in July 2000, welcoming visitors to an immersive and exciting, hands-on exhibition experience. Since then, the Centre has evolved into a learning centre, social venue, festivals’ hub and a recognised contributor to formal education. Looking ahead, funding has been secured to drive a major expansion within the Centre, focusing on medical technologies. Linda Leuchars, acting CEO said, “We are here to help families learn together, to support the formal school curriculum, advance the science communication profession, bring
together science and all sectors of the public, including ‘hard-to-reach’ communities. “Our exhibitions are open 363 days per year, providing an inspiring, handson learning experience for everyone to visit. Our outreach work and festivals also help us take the same experiences across Scotland and beyond. “As we celebrate this key milestone, we would like to thank everyone involved in the Centre’s growth and evolution – including the thousands of visitors and hundreds of partners we work with to provide our diverse and tailored programmes for all ages – and very much look forward to the next 15 years!” Dundee Science Centre engages with more than 100,000 people each year through in-centre visits, community engagement, outreach activity and festival coordination.
Mobile marketing and software originators company Hotcake digital media have developed a mutli-sector platform which can work virtually for any business in any sector, from a simple marketing and communications tool application to a full blown suite of tools used in their latest project. The Bellshill business have developed an App for Social housing contractor award winners McTear contracts and they expect to save around £75,000 over the next year by using this new mobile app developed by them. Following the completion of a successful pilot scheme earlier this year, Hotcake has tailored its app to give McTear Contracts an easy and quick way to log work and provide the company with a paperless audit trail, coupled with a workflow integration platform including: • customer engagement-phone-face2face-Tenant portal, payment systems • repairs and maintenance – lower cost and improve workforce scheduling, send jobs straight to operatives and instantly notify relevant authorities • smarter office processes – be mobile be flexible and intuitive with work processes and process information anywhere anytime.
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This complete social housing software is to revolutionise the public-sector contractor’s 100-strong workforce to complete daily worksheets and inspection sheets, update check lists and obtain electronic signatures for all jobs completed. By giving our operatives smart devices, we have cut the time they spend travelling to and from the office to check diaries and paperwork. Instead, they have access to automated diaries, reducing cancelled or forgotten appointments from over 40 per cent to below four per cent. “Another advantage of communicating via a Smartphone app is the low cost, at just a tenth of the cost of traditional communications, and the immediacy of it, helping to reduce missed appointments.” A profiling exercise of users of the council’s housing services found that people aged 60+ rated the previous service as excellent, but those aged 16-24 rated their satisfaction with the services at less than 50 per cent; they didn’t like the bureaucracy and wanted to be able to interact through Smartphones and social media. “Through the mobile app, a tenant diagnosing and reporting a housing repair can place a request in the hands of a contractor within just 15 seconds. They can also track the status of their request. Therefore, as well as replacing paper-based schedules with electronic schedules, this has removed the need for repairs inspectors to visit the office and enabled them to initiate works directly from their Smartphone.” Sean McKeown CEO and founder said, “as a young new start its vitally important to win new business and quickly, this has allowed us to gain fast credibility with the glowing endorsements particularly around this very in-depth project. Our business strategy is clearly defined on the mobile apps front – Everyone’s got an app surely? Nope, many companies are put off having an app because they think you have to pay a developer bundles of cash to build one for you but that’s no longer the case, at Hotcake digital media we have built a very extensive platform which can be tailored to the specifics of any business.” For a free consultation please call us on-0800 689 3483 or mobile 07917444193.
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Housing contractor set to save up to £75,000 with mobile app
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EAGLE MILL TO RETURN TO FORMER GLORY PURCHASED by Eagle Mill Capital Limited in December 2009, the building has been completely stripped back. The original columns and trusses are spectacular and will be returned to their former glory. James Paul Associates, as project architects, are currently working with the development company in conjunction with Dundee City Council Planning Department and various prospective tenants to formalise plans that will see this former mill building brought back into daily use. EXECUTIVES STRETCHED TO THE LIMIT TORRENTIAL rain and gale force winds couldn’t dampen the spirits of participants in Exercise Executive Stretch 2015. The exciting three-day event was organised by the Dundee-based Highland Reserve Forces and Cadets Association. Six teams tackled demanding physical and mental challenges at Redford Barracks in Edinburgh. Executive Stretch is designed to enable employers and their staff to experience various aspects of Reservist training. The event called on the expertise of 11 Reserve units, including the Army’s newest combat regiment – the Scottish and North Irish Yeomanry.
FOR MORE NEWS IN BRIEF SEE P18
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DUNDEE & ANGUS CHAMBER OF COMMERCE
Bumper year sees Dovetail invest in the future DUNDEE FURNITURE MANUFACTURER, Dovetail, has increased its annual sales by half a million pounds to £2.9m in the year 2014/15. The increased income has enabled investment, particularly in the business development team. The team has grown significantly with the recruitment of a Business Development Administrator, a Technical Administrator, an Estimator and the promotion of Carrie Shannon from Sales Support to Business Development Executive. Future recruitment plans include additional Estimators and a Field Sales Executive. Earlier this year Dovetail attended the national hospitality exhibition, ScotHot, where they launched a new identity and strapline “not just furniture…” to highlight the additional bespoke furniture and interior design services on offer to their customers. To showcase the new identity, the website has been redesigned and expanded. In response to customer feedback, it now includes technical specifications for individual items of furniture. Furthermore, the Estimating Department has been restructured to streamline service to clients, allowing them to respond more quickly to enquiries and process quotations more efficiently. Sales and Marketing Manager, Ann Jamieson, said, “I am absolutely delighted that all our hard work is paying off and we now have a fantastic opportunity to move forward. We hope our customers will start to benefit very quickly from the improvements we are putting in place.” A recently completed project at the Atholl Hotel, Aberdeen.
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20|20 Business Insight named ECITB training provider of the year
Tony Marks and representatives from 20|20 Business Insight, headquartered in Dundee, collecting the prestigious Training Provider of the Year Award at the national ECITB Awards Ceremony in London.
INDUSTRY TRAINING LEADER 20|20 Business Insight has won the Engineering Construction Industry Training Board’s (ECITB) coveted Training Provider of the Year title. The prestigious ECITB awards, held at London’s Grand Connaught Rooms, celebrated the achievements and successes of individuals, companies and training providers in the engineering construction industry. The engineering construction industry is the driving force of the UK’s energy and processing sectors with a workforce of more than 90,000 and as many as 42,000 more required over the next 10 years as new-build, decommissioning and ongoing repair and maintenance projects are mobilised. 20|20 developed its Certificate in Project Controls with the ECITB to provide formal training and qualifications to industrial project managers, increasing their capability in project management and encouraging the use of best practice to improve efficiencies in the energy, construction and manufacturing sectors. Tony Marks, CEO of 20|20, was delighted, saying, “This award is
superb recognition of the success of the Certificate in Project Controls which we developed with the ECITB. It underlines our unwavering commitment to providing the most relevant and appropriate training options for our clients. “Our partnership with the ECITB has resulted in this accredited City & Guilds course becoming a crucial part of project management across the sectors, setting standards and allowing companies to develop real consistency in project controls. “The vision of the ECITB and the 20|20 team to drive the development of this course is a testament to the kind of joint focus industry has in the UK to deliver best practice knowledge and shared standards for the industry – and has already been taken up by a large number of major international corporates.” 20|20’s programme includes five ECITB Project Management-focused courses with delivery tailored towards helping candidates achieve success through learning integrated with professional development programmes, as well as those in higher and further education. ECITB chief executive David Edwards adds, “It is paramount to the industry’s future success that we attract people to the many varied career opportunities across all sectors. These awards are all part of raising the profile of the industry and showcasing the incredible work that is so often unseen but is critical in keeping Britain powered.” 20|20, headquartered in Dundee, has international operations across the UK, US and Latin American. It delivers training courses and consulting services in every continent of the world.
Stan McGill (left) and Colin Low.
New Managing Director at McGill & Co Ltd AFTER 34 YEARS at the helm, Stan McGill has retired as Managing Director of McGill & Co Ltd. He’s been succeeded by Colin Low who joined the company in 2005 as Operations Manager for the Mechanical and Electrical (M&E) division. Colin was promoted to Operations Director in 2007 and has successfully grown his division’s turnover from less than £1m to a planned turnover for 2015/16 in excess of £20m. Colin has a proven track record as a successful leader and has established an excellent reputation for high quality and service throughout Scotland. Stan is delighted with his successor’s appointment saying, “Colin has been a great asset to our business since he joined 10 years ago and I am confident that his drive, commitment, passion and enthusiasm will lead the company to even greater successes.” Stan and his elder brother David started the company in 1981. Together they grew the business from a small electrical firm into the multi-trade organisation it is today. When David retired in 2010, Stan took over. Today, with an impressive turnover of £38m, the company employs over 400 people and has offices in Edinburgh and Glasgow, as well as the head office in Dundee.
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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121 HR Solutions introduces successful performance management process PERFORMANCE MANAGEMENT IS increasingly seen as fundamental to sound HR processes, but according to a recent survey, many organisations are providing only rudimentary feedback that doesn’t meet employees’ needs. Only 44% of the 2,226 employees polled were set clear objectives with fewer than 20% saying their performance was explained in the wider context of contribution to the organisation and 18% received no feedback of any kind. Outsourced HR provider 121 HR Solutions recently worked with Avian, who are based in Broughty Ferry, to support them in the implementation of a performance management process. Avian merged with Blue Square Design two years ago creating two specialist companies – Avian and Blue2 Digital. The introduction of a new appraisal process was the culmination of a full employee relations integration across the two businesses. 121 firstly worked with Managing Director Scott McCallum and Operations Director Jim Patrick to help define a vision and values for the business which underpinned a competency framework.
Caledonia Housing Association celebrates Excellence Award
Jim Patrick, Operations Director and Vicki Anderson, Finance Manager, Avian.
The staff were coached in the development of clear job profiles which helped them understand their roles, responsibilities and expectations – all of which were aligned with the agreed competencies and the values of the merged business. Measureable performance standards were then devised to provide a means of objective measurement. Finally, an annual appraisal process was embedded into the business with training given to managers and staff so they could understand the benefits before receiving their first annual appraisal. Commenting on the process, Managing Director Scott McCallum said, “The performance management process will undoubtedly improve communication and enhance performance, both for the staff and our business. I am delighted that everyone in the business has committed to this process and am convinced that the programme 121 has completed, developing and integrating effective performance management, will reap rewards for us all!
CALEDONIA HOUSING GROUP is delighted to announce it has achieved the prestigious Committed to Excellence accreditation from Quality Scotland. The Committed to Excellence (C2E) award is a European-wide recognition scheme that’s been developed by the European Foundation for Quality Management (EFQM). The EFQM framework enables organisations to deliver business excellence through the embedding of a continuous improvement culture throughout the whole organisation. The Caledonia Group Chief Executive, Julie Cosgrove said, “Customer Excellence is one of our main priorities in our business plan and it remains a top priority for us. Achieving excellence is critical to the association going forward, so if we can deliver sustainable excellent services then our customers will be very satisfied and want to stay with us.” The Caledonia excellence journey was launched by Julie at the Association’s Staff Conference in May last year under the banner of CREAM (Caledonia Recognising Excellence and Assessment Model).
Binn Group win waterfront contract BINN GROUP IS delighted to be working on the site of one of Scotland’s most exciting new major developments. The company has been selected by BAM to remove all the construction waste at the proposed V & A Museum of Design on Dundee’s waterfront. The contract is for three years and will see Binn Group work with BAM to ensure all waste is removed quickly and effectively
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from the building site as construction work progresses and that it’s diverted from landfill. At this stage the waste is mainly packaging and timber, as well as waste generated by the on-site workforce, but this will vary as the landmark new building evolves. The team at Binn Group is pleased to be working with BAM on such a high-profile development, continuing a long-standing business relationship between the two companies.
MEMBERS
NEWS
New appointment at Blackadders
Susan McFadyen, Director of the Corporate and Commercial team
BLACKADDERS SOLICITORS HAVE announced the appointment of Susan McFadyen as a director in the firm’s corporate and commercial team. Having worked as a partner in a large Edinburgh law firm for several years, Susan will be based primarily at Blackadders’ Dundee office, while also serving business clients from the firm’s offices in Aberdeen, Edinburgh and Perth. Campbell Clark, who heads Blackadders’ Business Services Group, said, “Susan joins us at a fantastic time when the firm is successfully implementing its growth strategy. We want to maintain and enhance our reputation for first-class advice to business clients on corporate transactional and commercial matters. Susan’s impressive credentials will certainly help us to do that. Having worked with Susan on transactions over the years, I know that clients will value her confident, commercial approach to business as much as her technical expertise.”
Balhousie Care Homes work with schools in Dundee BALHOUSIE CLEMENT PARK Care Home, Harris Academy and St John’s High School came together over a year ago to give pupils the opportunity to access youth achievement, or employability skills, by volunteering within the home. The original idea was to have the young people coming into Balhousie Clement Park to chat and engage with the older members of their community. This soon blossomed into a fantastic intergenerational initiative that saw the youngsters visiting the home every Monday afternoon and working with the residents on a variety of projects and activities including gardening, mosaics, weaving and reminiscence sessions. The schools and Balhousie Care Group were delighted when a joint funding bid saw them secure £4,121 from the ‘Access to Education Fund’ to finance their endeavours. This project saw pupils build on their skills, knowledge, confidence and responsibility, and has empowered them to contribute to
One of the school pupils with the residents of Balhousie Clement Park Care Home.
their communities. In turn, the residents of Clement Park have immensely enjoyed the ‘breath of fresh air’ the young people bring with them on their weekly visits. It’s also given residents the opportunity to maintain that very important link with their communities and has increased motivation and self-worth. There’s also been lots of fun and laughs along the way! Cheryl Banks, Participation Partner, Balhousie Care Group said, “It was imperative to prepare the youngsters for the reality of 24hour care and what they may experience on their visits. Together with the teachers we worked with the pupils and held sessions to chat and dispel any concerns.” The whole experience has been extremely positive for everyone involved. One of the most inspirational examples is the story of Harris Academy pupil Chloe Walker. Chloe has truly found her vocation at Balhousie Clement Park and now volunteers twice a week. Once she is old enough to leave school, she’ll take up a position as a full-time Care Assistant. Chloe’s words in an essay she wrote explains exactly what this project has meant to her: “Volunteering has changed my life, so yes, it is good for you. It has given me opportunities and confidence to move on in my life and I recommend it to everyone. My dream has come true. I am working in a place where I am making a difference and it feels right for me. I have the biggest smile on my face when I walk in the building. Volunteering there makes me feel good about myself. Seeing the residents smiling and making them laugh makes it all worthwhile. “The Balhousie Clement Park Care Home has meant I am sharing my time between them and school. This has meant that I am settled at school and now have a goal of working full-time at the home. They have said they would be willing to employ me and give me training when I leave school, so that is fantastic!” There’s to be a celebration event at Clement Park. Everyone will enjoy a high tea and there will be a showcase of the project with Dundee City Council’s Director of Education, Michael Wood, popping along to see the great work that has been going on. Balhousie Care Group and Dundee City Council’s Education Department look forward to the new term starting and continuing the strong partnership links established and more young people of Dundee being welcomed into Balhousie Care Homes.
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TEACHING KIDS TO CARE DOUBLE Tree by Hilton Dundee has adopted St Ninian’s Primary School as part of their Teaching Kids to Care Programme. This initiative centres on the belief that small actions can make a world of difference – and that caring can be fun, too! The initiative is focused on educating children, as well as making them aware of the importance of sustainability – e.g. if they plant a tree they need to be aware of everything the tree needs in order for it to grow, including water, sunlight, oxygen and care! LINDSAYS AND RSB MACDONALD MERGE THE merged firm, now known as RSB Lindsays in Tayside (Lindsays elsewhere in Scotland) will continue to operate in Dundee from offices in the City Centre and West End. With 38 partners the firm can now offer clients a much wider range of services to help with their personal, family or business affairs. Derek Duncan, Partner, based in Dundee, said, “This is an extremely exciting time for us. We believe the merger brings further benefits to our clients through access to additional areas of expertise.” MSD DESIGN LTD SAVES THE DAY MSD Design Ltd saved a newbuild hotel in Scotland¹s Central Belt £250,000 when it repaired a catastrophic leak to the sewage tank in its basement. The company, based in Aberdeen and at City Quay, Dundee came to the rescue when the tank failed due to high pressure from the water table. Managing Director Martin Stevenson said, “The client was delighted with the job and of course the cost saving.” FOR MORE NEWS IN BRIEF SEE P20
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Lee Whyte, founder and framer, in his new premises.
Elvie Framing moves to new premises LEE WHYTE, FOUNDER and framer of Elvie Framing, entered the artisan world of picture framing when he was still in his early teens. His attention to detail is the driver behind an excellent service and a growing reputation. Andrea, Lee’s partner, focuses her artistic eye and social skills on direct customer sales and prints, creating bespoke art with liquid print applications. The business started in the home garage, but within two years bigger
premises were required to accommodate increasing orders and house a small studio retail area to show off frames and hang artwork. Happily, Lee found what he was looking for and in April the business moved to much larger premises on Pitkerro Industrial Estate. He’s delighted with the property and the location. There’s plenty space to work and showcase the artwork and ample parking for customers.
Galloway welcomes future stars AS PART OF its ambitious future growth strategy, specialist engineering solutions company Galloway Group Ltd held its first dedicated Graduate Open Day on Thursday 4 June at its Dundee headquarters. A group of recent and soon-to-be graduates in Engineering, Marketing and Business were able to learn more about the new two-year Graduate Development Programme on offer. Galloway’s Managing Director, Jim Mathieson, commented, “We were delighted to welcome such ambitious young people to our Dundee offices and to discuss with them the benefits of a rewarding career in the manufacturing sector. We firmly believe we have an exciting future ahead for the company and we welcome graduates with the additional skills we need to be part of that.” Galloway has already recruited two graduates into the business and has plans to Managing Director Jim Mathieson welcomes new graduates to Galloway’s Dundee recruit more in Engineering and Marketing headquarters. within the coming months.
MEMBERS
NEWS
From one-man band to a staff of over 60!
Fraser’s Whisky Tastings entertain Round Table visitors FRASER’S WHISKY TASTINGS helped Dundee Round Table entertain visiting guests last month with an introduction to Scottish malts at their annual International get together. Over 100 people gathered in the Malmaison Hotel, Dundee to enjoy good food, company and excellent whisky. Fraser’s Whisky Tastings added after dinner entertainment to an already lively evening by introducing the eight different visiting nationalities to the malts of Scotland – from the history of the five regions and distilleries to ‘how to taste’ using the right glass. The night was a great success with the home nation enjoying the local history and the taste of a dram not tried before and many of the visitors trying malt whisky for the first time. The evening finished with the guests being presented with branded memento glasses.
IT’S CERTAINLY CHANGED times since Jim Graham started his one-man pest control business in 1993 with his wife Anna running the office from their home in Blairgowrie. From these humble beginnings, Graham Environmental Services now employ over 60 staff across three businesses, specialising in Pest Control, The Graham Environmental Services team. Hygiene Services and Fire Extinguishers. Ross Graham, Managing Director, explains how they achieved this impressive growth, saying, “We worked hard to build a reputation for being friendly, professional and competent. When we branched out into new services our existing customers were happy to support us.” The first of these new ventures was Graham Hygiene Services, formed in 2010 by Phil McKenna, to provide businesses with kitchen extraction and ducting cleaning, washroom services and PAT testing. This was closely followed by Graham Fire Protection for the sales and servicing of fire extinguishers, fire risk assessments and signage. At this point, the company felt it apt to add “Protecting Your Business” to their logo as many of their services are driven by insurance or compliance needs, due diligence or an audit requirement. Sales Director, Stuart Graham continues, “By looking after our customers and staff we have been able to grow and secure a promising future.” For Jim though, he never imagined the company would be where it is today when he started 22 years ago!
Award-winning accountancy firm opens new office in Dundee MINT ACCOUNTING, ONE of Scotland’s fastest-growing cloud accounting consultants, has opened a new office in Dundee after significant regeneration in the city highlighted the opportunity for further growth. The award-winning business, currently based in both Aberdeen City and Ayrshire, has invested significant funds, including £40,000 for renovating the sizeable new office space at 63 Dock Street. Charlotte Gillett, commercial director at Mint Accounting, comments, “Our expansion into Dundee is part of our long-term strategy to have a strong presence throughout Scotland. As a company which Mint Accounting team receiving
was one of the early adopters of Xero online accounting, our knowledge and experience of modern business and changes in technology is vast. “Dundee is fast becoming a vibrant and exciting city to do business in and this approach fits well with how we operate. Mint Accounting prides itself on being refreshingly different and innovative Dundee businesses encapsulate many of our core values. “As a small, young company ourselves, we believe we can truly help these young businesses and start-ups that are appearing in this market. We have been where they are and understand the struggles that they may face. In order for us to have grown our business quickly, we ourselves have had to seek funding from both traditional bank lending and crowdfunding which has given us a real insight into growth options for these types of businesses. “We are now operating in the Dundee area and we can’t wait to start getting to know the people and businesses around the city. It’s an exciting venture into the buoyant Dundee business community.”
their award.
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Gwen McCreadie expands the plan that reduces people! SEARCH EXPANDS LOCALLY SEARCH Consultancy’s successful Dundee office is expanding thanks to a buoyant recruitment market across multiple sectors. Carolyn McLaren has come on board as Divisional Manager of Office Services, while Isabel (Bella) Muller joins as a Recruitment Consultant, covering all temporary placements. Carolyn and Bella join Staci Clarke who covers all permanent placements. The Dundee team is set to host monthly candidate open days, inviting jobseekers to come along, network, register with Search and browse the latest jobs on offer. BOARD APOINTMENT FOR THORNTONS INVESTMENT MANAGEMENT AN Aberdeen businessman has been appointed to the board of Thorntons Investment Management. Colin Crosby OBE joined the Dundee investment house in June, taking on the role of non-executive director. He will oversee the delivery of the company’s five-year growth strategy plan. Colin’s appointment comes as Thorntons Investment Management reaches £350m of assets under management.
of her business online, accessing markets throughout Europe and as far afield as India and Australia. Now Gwen is once again embracing business expansion, reacting to the needs and wants of her clients. At the beginning of June she announced the first of what could be many new partnerships. Expanding locally, on top of the traditional support of weekly classes and advisors, gwenmccreadie.com began a new distribution and complimentary partnership with Beauty Within of Broughty Ferry. Owner Caroline Coats had herself achieved success with Gwen’s eating plan Gwen McCreadie. and with her own extensive business experience saw the GWEN MCCREADIE HAS spent years opportunities an agreement with perfecting a healthy eating regime that’s gwenmccreadie.com would bring. proven very successful. Since starting Having Eating Plan clients come to her business over 10 years ago, Gwen’s the salon for supplies brings a new developed a key awareness of business range of potential customers to the development and strategy, unafraid Beauty Within business. And for Gwen, of moving forward with change when the established client list held by Beauty required. Within creates a walking trade, longer Acknowledging the importance opening hours and continuous exposure of the internet, social media and which is not present anywhere else in networking, Gwen already has a portion her business.
Johnston Carmichael spearheads the skills development of young people JOHNSTON CARMICHAEL HAS been awarded the Investors in Young People (IIYP) accreditation, Scotland’s only people management award focusing on employers’ recruitment and retention of young people. Johnston Carmichael is one of the first businesses in Scotland to receive the accreditation which was launched in 2014 following a recommendation from the Commission for Developing Scotland’s Young Workforce, led by Sir Ian Wood. The award recognises and supports organisations in the employment of young people. The award is in acknowledgement of Johnston Carmichael’s on-going commitment to attracting, recruiting, developing and
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retaining professionals under the age of 28, which amounts to a third of the firm’s current workforce. Johnston Carmichael successfully supports students following the completion of a wide range of professional and vocational qualifications. This support and the students dedication has resulted in outstanding exam pass rates recorded by the Institute of Chartered Accountants of Scotland, including first-time pass rates of 98% in the last six months. Each year, Johnston Carmichael partners with universities across Scotland to offer students work placements with the firm and in June the firm welcomed a group of 58 young people.
MEMBERS
NEWS
The new Seabraes bridge.
Best soils celebrated at Royal Highland Show
Seabraes Bridge enhances waterfront redevelopment THE ARCHED FORM of Seabraes Bridge is a striking new landmark along Dundee’s waterfront. The bridge, designed for Dundee City Council by local architects Nicoll Russell Studios and constructed by Morgan Sindell, creates a new link to a hitherto neglected part of the city. It broadens the scope of the redevelopment of the waterfront beyond the now familiar central area where Kengo Kuma’s V&A Museum is taking shape and where the new station and hotel development, also designed by Nicoll Russell Studios, should shortly commence. A former railway marshalling yard, until recently Seabraes has been a forgotten backwater with no throughroad links and cutoff from the nearby Tay river frontage by the east coast mainline. This lack of connectivity has been identified as a key element to be addressed in the redevelopment
of Seabraes as a Digital Media and Creative Industries area – to be called ‘District 10’ – that aims to build upon Dundee’s growing reputation in software engineering, particularly in the field of computer games. Spanning over the railway, the new pedestrian and cycle bridge establishes for the first time a link between the river frontage, the new District 10 and the bustling university district beyond. Fully accessible by ramp, stairs and lift, the bridge also enhances the viability of development sites on the waterfront itself previously separated from the city by the railway line, through improving their pedestrian and cycle connection to the city as a whole. Funding Bodies: Dundee City Council, Sustrans, Tactran, Vacant & Derelict Land Fund (VDLF), Cycling Walking & Safer Streets (CWSS), Scottish Enterprise and Developer Contribution – H&H Properties.
New Vice President for Europe at Insights FIONA LOGAN JOINS global people development company, Insights, assuming executive accountability for strategy and business growth for the European region. She will provide leadership, governance and support to all regional offices in Europe. In her previous role, Fiona was CEO at Loch Lomond & The Trossachs National Park, a post she held for six years. Prior to that she held positions with Unilever, Greenpeace and IBM, as well as setting up two learning and development organisations. Fiona’s true passion for learning and development makes her an excellent fit for Insights. Outside work, Fiona is a member of the Institute of Directors and the Senior Leaders Forum Board of the Scottish Government. Last year she won Public Servant of the Year (UK) at the Women in Public Life awards.
ALTHOUGH FREQUENTLY OUT of sight, everything in our lives is underpinned by soil — our roads, our homes, the food we eat and the water we drink. At the Royal Highland Show, and as part of the International Year of Soil and Scotland’s Year of Food and Drink, the James Hutton Institute celebrated the importance of maintaining healthy soils for the delivery of and the role played by land managers. Over 30 soil samples from all across Scotland were judged on different criteria as part of the Best Soil in Show competition. The Best Soil in Show asks entrants what they’re growing in the soil, the rotations they are operating and what they are adding to the soil. The 2015 prize was presented by Dr Aileen McLeod, Scottish Government Minister for Environment, Climate Change and Land Reform and by European Commissioner for Agriculture and Rural Development, Phil Hogan, to David Scott-Park from Portnellan Farm in Dunbartonshire. The Young Farmers category was awarded to 17-year-old Douglas Greig from Tealing by Dundee who was also winner of Best Soil in Show 2014. This year the competition was presented with the continuing support from the Scottish Association of Young Farmers Clubs (SAYFC) and new partner Soil Association Scotland.
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CHAMBER INSIGHT
MEMBERSHIP
Eve Hughes Membership Manager
An Interview with Eve Hughes, Membership Manager Eve discusses how she helps businesses get value from being a member of Dundee & Angus Chamber of Commerce I like coming to Chamber events, but what else can you do for me?
sure I’m getting value for my membership?
We always work hard to make sure we offer a wide variety of events at all different times of the day. By doing this, we create as many opportunities as possible for members to come along and do some face to face networking. But don’t worry if you still can’t find an event that suits you, there are lots of other benefits you can take advantage of. We regularly share member news via our magazine, website and social media which can really help to raise your business profile. While networking, I am always listening out for opportunities for businesses to connect and do business together. If I hear of anyone that needs a service that our members offer, I will always signpost them to our members’ services and make introductions wherever possible. For this reason, we’re really encouraging our members to make sure their profiles are up to date. A recent new member told me, on checking their web traffic, they could definitely see that after only a few days being on our member directory had driven visitors to their website.
There are an extensive number of benefits available, but we know that one size doesn’t fit all. We launched a member promise this year called DACC123. This is our members’ opportunity to tell us the top three things they value from membership. What better way to understand our members’ priorities than to ask them? We also know that businesses priorities change as time goes on, so with each year’s renewal, we will ask you to let us know of any changes to make sure we’re giving you what you ask for.
There are lots of great membership benefits, but not all of them apply to my business type. How can you make
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I am interested in making contact with another Chamber member – can you set up a meeting? Of course! We ask that all of our members are open to getting to know other members, because we know that making connections and talking to peers or other organisations is an invaluable way to develop business, either now, or in the future. I’m always happy to make an introduction to a fellow member organisation. I will be guided by any preferences you have on how you would like to approach this, but also taking into consideration how the person/business in
question would prefer to be approached. I am always happy to find out who the relevant person is within an organisation that you need to speak to, based on the purpose for your contact. For example, if you’re simply looking for some peer support and need to find someone whose role is similar to yours so you can share information, then let us know that and we’ll get the closest match possible. We are holding a special offer for Chamber members only – is there any way you can let members know about our offer? We would be delighted to do this. The Chamber actively encourages their members to do business together wherever possible. If you’re in a position to offer a special rate to fellow members, that’s great. You can make any offer open to the business owner and if you wish, their employees too. As we have some members that are large employers across Dundee & Angus, this could be a great way to raise your Business to Customer profile as well as your B2B one. Once you have decided what the special offer to DACC members will be, we will promote this for you in our Member to Member offer page, on website news and social media. There is no limit to the offers that you can make, so if you would like
to tailor this to a particular audience, or make a seasonal offer, then we’re happy to accommodate this any time. I’m not a member yet, but I would like to join – what’s the next step? You can do this simply and quickly by selecting the “Join Online” option on our homepage using a credit or debit card.
Or, if you prefer to speak to someone before you make that final decision, then you should contact me or one of the team and we’ll be happy to talk through any questions you may have about how membership fits with your business specifically. We can send you an application form electronically which gives you other payment options such as BACS or monthly standing order. Once we receive your form and payment for
membership, you will have access to all of your membership benefits immediately. We know that businesses who get the most from membership are businesses that engage with us, so why not let us help you promote your business by sharing as much information as you can that will help us raise your profile among our membership and wider business community. Contact Eve on 01382 443421 or email evehughes@dundeeandanguschamber.co.uk
New and Renewed Chamber Members
Barnardo’s Works Dundee.
Tayside Contracts.
Brewin Dolphin.
Youthful Rejuventation.
Dundee Industrial Heritage Limited.
DM Training Consultancy Ltd.
Cadogans.
Dundee Science Centre.
Global Coms Scotland Ltd.
Robertson Collaborate Ltd.
Hays Specialist Recruitment Ltd.
Search Recruitment.
Julie Christie Photography.
Dundee Rep Theatre.
Capital Document Solutions.
My Bookkeeper Dundee.
Porter’s Bar & Restaurant.
Beam Orthodontics.
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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DUNDEE ECONOMIC DEVELOPMENT
How, where and why Dundee is connected
M
AKING and maintaining connections is so much a part of the everyday life of a business or organisation that for many people it becomes second nature. But with that familiarity and comfort could come the concern of taking connectivity in all its guises for granted. To place the focus firmly back on to networks Dundee City Council’s fourth annual economic summit recently took the subject of connections. A number of interesting and informative speakers, including the Chamber’s CEO Alison Henderson, shared their experiences of the ways in which their connections benefit people, communities, local economies and employers. As the pace of development in the city heats up and the opportunities to grow and expand businesses increases, the importance of being truly connected at all levels becomes ever clearer. Local and international businesses as well as representatives of Dundee City Council and an expert from Liverpool on the renaissance of the city that sits on the Mersey all gave interesting and informative perspectives on connectivity and its role in the successful delivery of objectives. Taking a close look at how, where and why Dundee is connected made the 2015 summit’s timing particularly appropriate. The continued positive progress on the infrastructure element of the regeneration of the waterfront and the need to grasp the latest technology to keep us in the forefront of growth hinges on and has already used connections of many different types. Partnerships across the public sector, with private enterprise and between visionary and creative people are already bearing
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fruit as we see the street pattern and development sites emerging at the waterfront and the V&A Museum of Design Dundee begin to take shape. Connections are made and defined in many ways but as a city Dundee has them covered. Whether it is physical connections like the roads or rail network, the communications connections like the high speed fibre broadband available across the city or the connections between people and organisations, we are joined up and poised to push ahead towards even greater growth, opportunities and prosperity that all of our citizens can share in.
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Connections are made and defined in many ways but as a city Dundee has them covered.
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Dundee City Council has a strong commitment to social justice and equality and perhaps one of the most important dimensions of connectivity is creating and maintaining a city and city region where communities are connected with each other, and the benefits of growth are felt by everyone. The Economic Summit not only connected with business leaders but also created the opportunity for them to make a few new links that could benefit them, the city and everyone who lives and works here.
H O U S E I G A R D E N S I M A Z E I S H O P & E A T I S T AY
The Crowning Place of Scottish Kings
Scone Palace invites you to hold business meetings, gala dinners, conferences and weddings in truly spectacular surroundings.We also host corporate away days in the Palace Park and grounds, providing an idyllic country escape for team building exercises. The Balvaird Apartment With stunning views over the River Tay, our 5 star self-catering apartment is an ideal base for race meetings, golfing breaks, country sporting holidays, weddings and short breaks.The accommodation is for up to six guests with 3 beautifully decorated, en-suite bedrooms, a relaxing spacious sitting room and fully equipped dining kitchen. A minimum stay of 2 nights. For further details please contact: Heather McArthur on t: 01738 554933 or t: 01738 552300 e: heather@scone-palace.co.uk
www.scone-palace.co.uk
ADVERTISING FEATURE
The New A3 Sportback e-tron Lomond Fleet Team are delighted to now have the new e-tron A3
available to supply, numbers are limited, however we have managed to secure production for the second half of the year and we expect the availability to be limited in Quarter 4 this year. The interest in the e-tron has been phenomenal, with some of our fleet customers now taking delivery and having the pleasure of driving the model, this has enabled us to declare that the vehicle is a success in this car category. The e-tron is different, in that it has both electric and petrol powertrains, this means the engine is capable of both driving the wheels and recharging the battery pack, the engine is a 1.4 TFSI/75kw electric motor, transmission is a six speed S tronic. Tristan Campbell, Fleet Advisor at Chivas Brothers, has a variety of hybrid vehicles in his fleet and is extremely knowledgeable on the finer details in running such a green fleet. We could not miss the opportunity when we delivered the first of Chivas e-tron orders to get a photo opportunity, thankfully it was a sunny day in March and a very prestigious location at the Chivas office in Paisley. For further information please see our website www.lomondaudigroup.com/new-cars/a3-sportback-etron or contact Jacqui Lee on Jacqui.lee@lomondaudigroup.com.
PLATINUM PARTNER
AL-MAKTOUM
Al-Maktoum College offers students dynamic courses
T
he summer months at Dundee’s Al-Maktoum College of Higher education involve a wide range of interesting academic and other activities. The independent and international research-led college that opened in 2001 is offering dynamic and challenging courses, formalised in partnership with the Scottish Qualifications Authority (SQA). Starting in September, the six full-time, accredited courses – devised to appeal to as wide a selection of potential candidates as possible – are in the following subjects: Professional Diploma in Islamic Economics and Finance; Advanced Diploma in the study of Islam and Muslims; Advanced Diploma in Arabic Language; Diploma in Arabic Language; Certificate in Arabic Language and Introductory Certificate in Arabic Language. The Professional Diploma in Islamic Economics and Finance is intended for students who wish to pursue a qualification in the field of Islamic economics, finance and banking while the Advanced Diploma in the Study of Islam and Muslims is relevant to any candidate who wants to learn about Islam and Muslim communities or societies in conjunction with other religions. The Diploma and Advanced Diploma in Arabic Language are customised awards, which will assist students who are eager to become familiar with certain aspects of Arab culture, society and history at a high level. The Certificate and Introductory Certificate in Arabic Language are awards aimed at helping students acquire a good command of the language used in everyday social conversations, current affairs and job-related situations.
Principal and Vice Chancellor at Al-Maktoum College, Dr Hossein Godazgar, said the courses were fully inline with the College’s drive to advance overall learning and understanding. “These courses represent a significant educational development that we trust students will find both stimulating and dynamic,” said Dr Godazgar. “Overall, these courses fit well into our ethos and commitment to teaching and research and we aim to develop them further.” Established in 2001, the College is a not-for-profit educational charity and one of the small number of private colleges of higher education in the UK. This year’s Summer School, the 20th such educational programme, will be attended by 60 female students from the United Arab Emirates with the focus on challenging them to learn and understand more about Scotland, its people, its history, culture and traditions in the contemporary world. The College also recently held a one-day conference for more than 30 senior pupils from six Dundee schools to discuss and debate Islamic issues. Its aims were to provide young people with a more in-depth knowledge and understanding of the contemporary topics related to Multiculturalism and Islam.
Senior Pupils’ Conference held at the College to discuss and debate Islamic issues.
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PLATINUM PARTNER
mtc.
Equity for Punks IV has Landed
mtc. join the craft beer revolution with BrewDog
I
f you are living in Scotland, or anywhere else on this planet we call home, then there is a strong chance you will have heard of BrewDog and its state of the art Eco-Brewery in Ellon and possibly have tasted a few of their amazing craft beers. For one of Scotland’s fastest growing web development companies, Dundee-based mtc., the opportunity to redesign the BrewDog website was a dream come true, for BrewDog are as passionate about Beer as mtc. are about Web Development and bringing the two companies together was the perfect match. The new responsive website gives BrewDog customers the perfect platform to purchase Award Winning beers such as PUNK IPA, 5AM Saint and Cocoa Psycho to name a few. The website also displays where you can find your local BrewDog bar along with what the Bar has on draught at the very moment using the Live TAP info feature. The website has been set up using the mtc. tried and tested world class ecommerce and CMS solution which gives BrewDog all the tools and visual look to help drive them forward online as well as being very easy for their expanding team to keep up to date each day. BrewDog co-Founder James Watt stated: “We’ve been working extremely hard with the amazing Dundee based media company, mtc., to design and launch this stellar site. Much like our packaging update throughout 2014, it was time to change and redevelop our website to match our growth, attitude and overall mission – to educate and encourage passionate people to drink great craft beer.”
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HOT OFF THE heels of the launch of the new BrewDog e-commerce platform. mtc. are extremely pleased to announce the release of the new crowd funding platform for Equity for Punks IV. Alex McDonald, Projects Director at mtc. who works closely with BrewDog, cited the hard work and dedication of the mtc. team in delivering a successful platform that is easy to use and as engaging as possible for punk entrepreneurs. “mtc. worked tirelessly with BrewDog to ensure key features including the integration of a sophisticated 3rd party Share-Purchasing API worked seamlessly with the new e-commerce site, and was delivered on time and within budget.” The latest round of fundraising – ‘Equity for Punks IV’ – is offering investors 2 equity shares for £95, with the aim of raising £25million – 6 times more than the previous round of funding in 2013. Future projects are in the pipeline for this digital partnership – watch this space!
PLATINUM PARTNER
UNIVERSITY OF DUNDEE
Assisting with Employability
E
mployability is embedded into everything we do at the University of Dundee because we have a duty to our graduates to give them the best possible grounding for the world of work. This means we have a responsibility to cultivate and strengthen academia-industry connections, and one example of this comes through our Internship Graduate Certificate (IGC). This credit-bearing academic module provides intensive training for a six-month internship and helps to meet the needs of employers by ensuring graduate-interns enter the workplace with the skills required by recruiters.
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Across the University, work is taking place between students and researchers from disparate disciplines, each bringing their own perspective to issues that the world faces.
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Employer feedback has been enthusiastic, with Vital Hike, Return 2 Scene, Progressive Partnership and Scotherbs among the companies to have engaged with the programme. Interns and placements are carefully matched to ensure the best possible fit for both concerned, and a high proportion IGC graduates are retained by their internship company each year.
Our students are encouraged to participate in volunteering as a means of developing skills, gaining experience and engaging with the wider community and a wide range of extracurricular activities, both academic and social, help to boost employability. Another initiative that aids employability is The Enterprise Gym, which seeks to foster entrepreneurial spirit and innovation in students and the skills learned by TEG participants ensures they contribute positively to the economy – and society in general – after graduation. Teaching is built around innovative team-based learning that addresses real-world problems. This was borne out when an interdisciplinary team of students won an unprecedented hat-trick of major prizes at the iGEM (International Genetically Engineered Machine) world jamboree in Boston for developing a device that combats some of the effects of cystic fibrosis. The University community is drawn from nearly 200 countries and our record on widening access to students from deprived backgrounds is one we are proud of. Across the University, work is taking place between students and researchers from disparate disciplines, each bringing their own perspective to issues that the world faces. Most of the great ideas come at the boundaries of disciplines but you need to provide the space to allow that to happen. By bringing together people from different disciplines, backgrounds and cultures, embedding employability in the curriculum and offering a wide range of extracurricular activities we ensure the University of Dundee’s graduates emerge into the working world ready to make a contribution and be an asset to any employer.
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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PLATINUM PARTNER
ECO DEVELOPMENT ANGUS
Connect with Business Angus
T
he power of building good business connections should not be underestimated in the drive to grow successful businesses – connections with customers, suppliers, advisers, new markets and even with other businesses. Every business owner has a network of connections they have already worked hard to build. But how do you expand that network with the right contacts for your business or indeed strengthen your existing connections. One of the best ways of making useful connections is by meeting other professionals – experts in a particular field, people who can offer a service that you need or even like-minded businesses. This is where Angus Council’s Business Angus team can help. Set up last year under the leadership of Alison Smith, head of the council’s economic development team, Business Angus is a new way of working proactively with Angus companies to offer not only a
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range of networking opportunities, specialist advice services, training and recruitment support, and funding signposting. “Business networking events are great places for sharing ideas and knowledge. Whether it’s discussing current challenges, talking about experiences in new markets, asking for help or just building new connections, it is very likely that attending will be people who have already been where you are today, “ said Alison Smith. “Our quarterly Angus Business Breakfasts were set up to do just that – offering themed advice sessions on topics such as funding, marketing, social media or exporting, but also giving time to learn how other Angus businesses are operating,” she continued. “It always amazes me when I am out and about visiting our companies, just how innovative, market leading and often global our Angus businesses are. They
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It always amazes me when I am out and about visiting our companies, just how innovative, market leading and often global our Angus businesses are. all have one thing in common though – they are proud of being located in Angus and want to help the growth of business as a whole across the county by sharing their knowledge and experience with others,” said Alison. And one man with his own connections to Angus, who will be sharing his global experiences, is Dr Mike Butler, CEO of Xceleron, a world leader in pharmaceutical research and development based in the States. Former Forfar man and now Global Scot, Mike is the keynote speaker at the next Angus Business Breakfast on 14 September – an event that kicks off the second Angus Business Week and one not to be missed. Angus Business Week is a week of events, covering a wide range of business topics, running from 14 to 18 September 2015. This series of business focused events is run by a collaboration of business support organisations that specialise in supporting and advising Angus businesses and helping them to reach their full potential. As well as sharing expert advice and support, Angus Business Week also provides an opportunity to find out more about the general support available to
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business, and how different organisations can help you with different areas of your business. The full range of support available through Business Angus can be found at www.businessangus.com, which also includes case studies on some of the county’s most innovative businesses – large and small. But the team can also connect with other specialist business advisers working regionally and nationally – from export and joint venture opportunities to capacity and capability improvement programmes and support. And to keep connected sign up through www. businessangus.com to the monthly Business Angus enewsletter, which not only showcases some of the successes of business across the county, but also highlights news, events and case studies from a range of business organisations. Stated Alison, “It is important for us that we really listen to businesses, clearly understand their challenges and by working together try and offer solutions tailored to needs. We may not always be able to solve all issues but we make a commitment to try our best.”
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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GUEST WRITER
ANDY BOAL
Andy Boal Associate Partner, Ryden
Business Rates…don’t you just love them?!
R
eform of the business rates system has been much talked about by UK and Scottish Governments for years, but a radical overhaul of the system or the introduction of an alternative basis of local taxation has thus far failed to materialise. Rates payable on business premises is governed by two main factors – the Rateable Value of the property and the Uniform Business Rate (UBR). The UBR is set by Government, whilst the Rateable Value is set by the local Assessor at regular (normally 5 yearly) Revaluations. Owners and occupiers have a right to appeal the Rateable Value following Revaluations, and in certain circumstances there is a right to appeal between Revaluations. In addition, there are various forms of rates relief, such as the Small Business Bonus Scheme (SBBS) in Scotland. The SBBS currently provides 100% relief for eligible properties with a combined Rateable Value of up to £10,000, 50% relief for those with a combined Rateable Value between
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£10,001 and £12,000 and 25% for those with a combined Rateable Value between £12,001 and £18,000. Additionally, businesses with multiple properties whose cumulative Rateable Value is £25,000 or less are eligible for relief of 25% for each property with a Rateable Value of less than £18,000. The next Revaluation of all commercial properties in Scotland will take effect from April 2017, having been postponed from 2015. The Rateable Value assessment is designed to reflect the Market Rent of a property at a specific date, known as the ‘tone date’. The ‘tone date’ for the 2017 Revaluation is April 2015. Commercial property owners and occupiers will shortly see property information return forms drop through their letterbox. These forms request information on property rents and lease terms. It is imperative that these are completed accurately. If in doubt, businesses should take professional advice when filling these forms in.
2017 may still seem some time away, but will be here before we know it. The Revaluation is intended to achieve fairness of rates liability by ensuring that Rateable Values are based on up-to-date rental values and, as a result, that liability for rates is distributed in line with relative movements in property values since the previous Revaluation. Approximately 67,000 appeals were lodged in Scotland following the last Revaluation. These appeals resulted in a total reduction of approximately £219 million in Rateable Value. The scale of that reduction reinforces the importance of the appeal process. Commercial property owners and occupiers should plan ahead now with a view to instructing a commercial property specialist both in terms of providing the Assessor with the appropriate property return information and, following the Revaluation, on potential appeals.
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GUEST WRITER
NORA SENIOR
Nora Senior
Are we a nation of Tech FrontRunners? Nora Senior, Chair of Scottish Chambers of Commerce, provides insight into how Scotland’s businesses can grow by embracing technology. Nora is Executive Chair, UK Regions & Ireland of global firm, Weber Shandwick. A former Businesswoman of the Year, Nora is a regional adviser to the London Stock Exchange and was recently awarded a Lifetime Achievement Award for Services to Business.
I
often think about how fast the world has changed and continues to evolve – it’s hard to believe that just 10 years ago, the first video was uploaded to YouTube, Facebook dropped “the” from its name and Bitcoin did not even exist. Today in 2015, YouTube has more than a billion users, Facebook has 1.4 billion users from every country on Earth and Bitcoin could be as disruptive as the Internet itself! If you need to be convinced that your business needs to have a digital presence and that your business can grow as a result, let’s picture it this way – 10 years ago, out of 7 billion people on the planet, 1 billion were online… that figure now stands at 3 billion! And this number is going up every day! So, as business owners and operators, we can agree that the shift in technology is well and truly
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underway and we have to embrace the opportunities that are out there for us. As a business owner myself, I see the challenges and opportunities every day. We are constantly thinking about obtaining new contracts, managing our cash-flow, balancing our time over operational activity and strategic objectives – this is what we do day-today but from my experience, the only way to support business growth in Scotland is to tackle the barriers that exist head-on. Having grown my company from a start-up and now part of an international company, I know growth does not come easy. It requires ideas, determination and achievable goals. We have to continue to innovate and with competition increasing locally and internationally, the mantra “Grow or Die” has never been truer. We can all use a trusted ally to get us moving faster on the path of growth and
for businesses, the trusted ally today, is Technology. We have to capitalise on our rich entrepreneurial roots as a nation. Great world inventions have emanated from our lands – from Alexander Graham Bell and the telephone to Alexander Fleming and the invention of penicillin. But we are in a completely different world now. Digital technology and social media have changed our jobs and our lives. We only have to look at the success of businesses such as Skyscanner, BrewDog and Clydespace – creating new business models which fit today’s consumer and global environment. These are Scotland’s new entrepreneurial giants and it is their legacy and leadership that must inspire a new generation of business leaders. This drive and ambition needs to be revived in Scotland. Our businesses have
GUEST WRITER
NORA SENIOR
“ to learn and experience how digital can help. We have to become a nation of Tech FrontRunners, not Tech Shirkers. Tech FrontRunners aren’t tied to their desks – they are literally mobile, with one finger on the pulse of their marketplace and another using their devices to stay in touch with daily office operations. In Scotland just now, there are not enough businesses enabled and inspired to do this just yet. Yes, there are great examples, but we need to move into a position where we are all doing it and making it the “new normal.” We are still a nation of Tech Shirkers, not just Scotland but across the world. Not using social media because we “don’t have enough time” or “it’s too expensive” or refusing to upgrade our technology because “we don’t need to” will not present growth opportunities for our businesses.
Sometimes, we ourselves are the main barriers to our own business growth so we need to test out and try what works for us as business owners – this is something we can all do and joining a local Chamber of Commerce to learn directly from the business community, is a great way of doing this! From a Chambers perspective, our members are telling us they want a more ambitious Scotland; a Scotland that invests in talent and young people; that is forward thinking and creative and crucially a Scotland with the capacity to act as a global player, with the confidence to attract global investment. Our ambition is clear – we are informing Scottish and UK Governments that by 2025, Scotland must lead the world in digital connectivity, both in terms of geographic availability and upload and download speeds.
10 years ago, out of 7 billion people on the planet, 1 billion were online… that figure now stands at 3 billion! And this number is going up every day!
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To deliver this, we need Governments to work together to invest in key areas which can transform business growth in Scotland. We know that across Scotland, slow broadband speeds, availability of WiFi and inconsistency of service is holding business back. The ambition of business in Scotland has to be matched by the drive and willingness of our Governments – when both work together, we can deliver real progressive results in all areas. We need to re-imagine how we work and operate. Let’s build on the legacies of Scotland’s entrepreneurial giants and create a vibrant, innovative culture in Scotland where we are all Tech FrontRunners. You can follow Nora on Twitter: @NoraSenior1
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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VISITSCOTLAND
Tourism is more than sweetie money! Dundee & Angus Chamber of Commerce held a Tourism & Design Business Breakfast at DJCAD Degree Show where we heard about the Visitor Economy and how important that is for all businesses in our region. Malcolm Roughhead, Chief Executive of VisitScotland, spoke at the event, and updates us here on how we can all connect with this sector and why it’s such an important factor in economic growth.
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D
id you know that without tourism the wine and spirits industry would lose £116m, £15m less would be spent on bread and biscuits, £700M would be lost on transport or the sale of sweeties would plummet by nearly £200,000? Did you know that tourism pays the wages of more people than the oil, gas and whisky industries combined? Tourism is more than a holiday – it creates jobs, sustains communities and provides a critical shop window for business activity across all sectors. What is clear is that tourism cannot be quantified in just the amount of hotels in Scotland – it’s the ripple effect it causes that places it at the heart of the Scottish economy. Its influence is being felt in every sector – from life sciences to laundry services. Without tourism, industries like food and drink, retail and construction would be severely impacted and without tourism the spotlight would not be on Scotland after an amazing 2014. We have made progress, but we still struggle to get the business world to take tourism seriously. People are starting to see that the visitor economy touches every industry, business and community in the country. Pick an industry, say life sciences, and try to find a connection with tourism. For VisitScotland the connection is simple – 70 per cent of the applications to our business tourism conference bid fund are from life sciences – bringing thousands of business people to the country. Now think carpet manufacturers, hairdressers, car hire companies, recreational services, education, sport, music, accountancy, banking – the list is literally endless. There’s no doubt that tourism is leading economic transformation across Scotland – with the success of 2014 leading to a focus on the country like never before. Look at the incredible developments we have seen – from the Hydro Arena in Glasgow and the stunning V&A Museum of Design Dundee, literally leading change in those cities. Then there’s the Borders railway line opening out a beautiful part of the country like never before or the Natural Retreats developments at John O’Groats and Cairngorm.
VISITSCOTLAND
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Without tourism, industries like food and drink, retail and construction would be severely impacted
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Look at the thousands of new airline seats bringing visitors into the country and the potential to bring visitors in from the Far East and Australasia through the routes being developed, launched and expanded by Qatar Airways, Emirates and Etihad airways. Add to that the launch of United Airlines from Chicago and a plethora of European flights into Scotland and the world is opening out like never before. On top of that tourism is creating jobs in every corner of Scotland – great jobs dealing with visitors and developing skills that are highly valued throughout the world. These are jobs where dedication and hard work pays off, where meeting interesting people is a daily experience and the opportunities to see the world are right on your doorstep. For every £50,000 spent in tourism a new job is created in Scotland. Deloitte recently estimated that around 350,000 jobs will be created in tourism in the next ten years – that’s up 20% on current figures. In the last couple of years some 29,000 jobs have been created in tourism. According to Deloitte, tourism is an £11bn industry and they estimate faster growth than manufacturing construction and retail. The tourism industry itself has set its 2020 vision to encourage tourism businesses to innovate, invest and inspire and VisitScotland is working closely with them to support that vision. So 2014 is over – the dust has settled on the Commonwealth Games and the Ryder Cup. Scotland has welcomed the world in 2014 but now we need to take Scotland to the world. 2014 saw CNN voting Scotland the top travel destination in the world in 2014 – now we have to use this warm glow to our advantage. At VisitScotland, we believe that we deliver economic success for Scotland by showcasing the country on a global stage as a place not just to visit but also to invest in. With the tourism industry, we have built a world-class brand based on a modern and traditional Scotland and have developed inspirational campaigns based on knowing our customers inside out. Our website is packed full of Scotland content and this is paying huge dividends in the number of people visiting VisitScotland.com and using our digital channels – from apps to Twitter and Facebook We
want to ensure that we inspire people to find, click and spend to grow the visitor economy across Scotland. We are developing exciting new partnerships to attack social inclusion through our accessible tourism project and are working with the industry to see how we can get involved in new and growing areas like social tourism and agritourism. Our marketing activity is paying dividends in every corner of Scotland – bringing jobs to communities in areas where tourism is the only growth industry – so not just showcasing those areas but bringing social and economic benefit as well. The industry is doing a phenomenal job and we are continuing to work in partnership with destination organisations and other industry groups to ensure that we listen and act on their good ideas and feedback. Quality is at an all-time high in Scotland and visitors name the friendly welcome as one of the main reasons they come to Scotland.
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For every £50,000 spent in tourism a new job is created in Scotland
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As we develop tourism this year we are already seeing the success of 2014 – now we have got to make this year work to bring success over the next decade. To do that we need to put tourism at the heart of the economy – move it away from the just a holiday experience and see the potential this industry has to sell Scotland to the World and benefit every corner of the country. Every tourism experience has the potential to become a business transaction, every new development breathes new life into our towns and cities and rural economies, and every visitor helps to create jobs. The time couldn’t be better to take tourism from the breakfast table to the world stage.
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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IN BUSINESS
BLACKADDERS
Managing Your Millennials: A User’s Guide Millennial: born between 1982 and 1995, millennial is the term used to describe the next generation of workers. WHAT ARE MILLENNIALS? Millennials are the new breed of worker. They think differently from any other type of worker. They are well educated, highly skilled in technology, very self-confident and have plenty of energy. They have grown up in a time of mobile phones, internet chat, multiculturalism and where the focus is on an individual’s rights rather than an individual’s responsibilities. There are over 80 million of them, which is larger than any other generation. By 2025, millennials will form 75% of our workforce. WHY SHOULD I CARE ABOUT MILLENNIALS? Employers can no longer expect to retain their workers for 10 to 20 years. Instead research suggests that millennials will not stay in the same job for longer than three years. Therefore if you do wish to cultivate and retain your existing millennials, it will be important to encourage and motivate them in an attempt to continue to utilise their unique skillset and viewpoints within your organisation. TIPS TO MANAGE MILLENNIALS Give them your gadgets: Millennials are not social media savvy – they’re social media sophisticated! They have grown up in a time when communication with peers comes through the forum of social media. They are the masters of digital communication and employers should utilise these talents whenever possible. Rather than giving your senior managers the latest forms of workplace gadget, give them to your millennials. They are much more likely to be able to find the benefit in new technology much quicker than your senior managers and, if asked, will likely educate the rest of your workforce as to the pros and cons of the latest gadgets. Encourage creativity: Millennials have grown up in a time where information is readily available at the touch of a button. They are accustomed to being able to get instant answers to difficult questions from google or Wikipedia. For this reason, they don’t get the same satisfaction from cross-referencing hundreds of authorities, eliminating secondary arguments and identifying the ultimate answer. Instead they find a greater satisfaction from creativity and they should be encouraged to use their creative skills to problem-solve real-life issues. This is more likely to stimulate their interest and therefore harness their potential. Form a team, as opposed to an army: Unlike previous generations before them, millennials are not accustomed to the workplace chain of command or company hierarchy. Millennials don’t care about ranking, nor do they have an automatic respect for their senior colleagues. Most millennials will dislike workplace
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conflict so instead of drilling respect into a hierarchical army, try strengthening a team. If you can encourage your millennials to play a role in the team, they are more likely to be fulfilled in the workplace and work harder, better, faster, stronger. Regular reviews: Annual reviews are not effective with millennials. They need more regular feedback. They dislike fake compliments like “perfect” or “good job”. Instead they want direct criticism on why they are wrong and where they can improve. Indeed millennials have a strong desire to please and, if any shortfalls are addressed in a direct manner, this can only prove worthwhile for your company. Harness your inner Harvey Specter: Millennials are very, very stubborn and when something displeases them, they find it difficult to tell anyone other than their trusted few. Normally their concerns are valid and, for this reason, a trusted relationship with their manager is essential if you want to hear these concerns. Frequently the best managers of millennials are the ones who hold the same values and viewpoints as them. If millennials are placed with managers who they trust, their loyalty should never be doubted. As Harvey Specter famously stated, “Loyalty is a two-way street. If I’m asking for it from you, then you’re getting it from me.”
MILLENNIAL TRANSLATIONS And remember that millennials will often speak a different language to you. When they say, “That’s interesting, Si”, they mean, “Stop talking, Simon, this conversation is boring me and I want it to stop right now.” And when they say, “You’re right, Si”, they mean, “Stop lecturing, Simon, this conversation is boring me and I want it to stop right now.” And when they say, “Stop stirring, Si”, they mean, “Stop winding me up, Simon, this conversation is boring me and …” (you get the picture). Commentators suggest that millennials are often entitled, impatient and have a limited ability to take criticism. I would disagree. In my experience, millennials are adaptable, contemplative and offer a new, exciting perspective to the workplace. Millennials are our future leaders. So if you want to manage your millennials effectively, rethink the way in which you deal with them and accept that a different work ethic is not necessarily the wrong work ethic. Oh and, if you haven’t already done so, learn to speak emoji. It is, after all, the fastest growing language of the millennials!
IN BUSINESS
BLACKADDERS
Susan McFadyen Director, Business Services – Blackadders
Preparing your Business for Sale
J
ust as you would spruce up your house to attract potential buyers, taking some preparatory steps to get your company ready for sale can help to enhance and maintain the value of the business and avoid unnecessary delays during the sale process. It can be useful to look at your company from an outsider’s point of view, particularly if you have been immersed in running the business for years. What operational issues could prevent a smooth transition to the buyer? If the company is part of a group, is there anything which would prevent this from flourishing as a standalone entity? Succession issues are often a key concern for buyers, who need to ensure that management have sufficient knowledge and capability to run the business without the seller. Management also need to be prepared for the demands of the transaction, and the volume of information requested by the buyer during its due diligence process. Collating the requested documents at an early stage presents a good
impression of a well organised seller and enables the seller to respond promptly to the buyer’s enquiries. Anticipating the questions which the buyer will raise can itself bring issues to light. For example, are the assets of the business actually held in the company’s name? Are appropriate employment contracts in place, which protect the company’s confidential information and IP? Are written contracts in place with key customers and suppliers? Are there potential litigations looming, or employment disputes bubbling under the surface? Pro-actively identifying risk areas which may be targeted by a buyer may enable the seller to resolve these issues prior to commencing negotiations – or at least be prepared for how to deal with these once they arise. If the buyer is ever going to attempt to chip away at the price then it will be best placed to do so when it has unearthed a problem as part of its due diligence. It sounds obvious but make sure that you know what has been going on in your business – far better for the seller to discover any skeletons in the closet than the potential buyer!
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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IN BUSINESS
MACROBERTS
John McGovern
Valerie Surgenor
Regulatory Partner
Compliance Partner
Don’t fall foul of corporate crime • secure the health, safety and welfare of persons at work • protect others against risks to health and safety in connection with the activities of persons at work
• for controlling and managing the use of dangerous substances
• for controlling certain emissions into the atmosphere
S
ecretary for Business, Sajid Javid, recently announced that he intends to cut red tape for companies during the current parliament which is hopeful news for SMEs. However, regulation will remain an area that poses difficulties and risks for many businesses. Regardless of your business size you are required to comply with all company regulations from the Health & Safety Executive, Police Scotland, SEPA and FSA to name but a few. The company, directors, owners, managers, employees and even external advisors can be accused and investigated of failure to comply with regulations. This includes corporate homicide which carries a prison sentence. There is a real risk of significant costs and criminal prosecution as well as damage to brand, reputation and sales. The importance of taking preventative measures to ensure compliance to stop you or your business falling foul of the relevant regulations is vital. Take health and safety for example. In the United Kingdom the primary legislation governing the enforcement of health and safety, the Health and Safety at Work Act 1974, states that it is your responsibility to:
Ensuring you have the correct policies, procedures and training in place is vital. A Health & Safety Audit can prove essential in ensuring you are fully compliant with HSE regulations. If you find yourself in the unfortunate situation where a breach does occur you should take legal advice immediately to minimise the risks of non-compliance and to ensure you are represented from the outset of the enquiry. To find out more about compliance and regulation contact MacRoberts. Our team has expert knowledge in commercial compliance and regulatory work, including health and safety, dataprotection, anti-bribery, environmental breaches, fatal accident inquiries, corporate homicide and financial irregularities. We are able to provide training and audits to ensure you are compliant but are also on hand to provide advice and support if non-compliance occurs.
For further information contact Valerie Surgenor Compliance Partner 0141 303 1241
John McGovern Regulatory Partner 0141 303 1274
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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IN BUSINESS
WALKER DUNNETT & CO
Elaine Irons Walker Dunnett & Co.
Auto Enrolment
T
he law on workplace pensions has changed and this is having a big impact on employers. Auto Enrolment Legislation means that every employer must automatically enrol some, or all, of their employees in a workplace pension scheme. Enrolment depends on age, earnings levels etc. Some employees are automatically enrolled, some must be enrolled if they ask to be, and some might ask to be enrolled, although it is not compulsory to do so. Both the employee and employer have to contribute to the workplace pension, so the employer will have to find the money for this. The commencement of this depends on your staging date – if you are not aware of your staging date, you can find out using the Pension Regulator website www.thepensionsregulator.gov.uk or, if you have your PAYE reference handy give us a call and we can find out for you. Auto enrolment is compulsory, and non-compliance carries fines and even though employees can opt out, employers can’t. What is involved in dealing with Auto Enrolment? The initial obligations of the employer can be onerous and need to be organised well in advance of your staging date as the smaller employers’ (most of us!) stage is set for later on this year or next year. The difficulty will be with having providers that are available to cope with the volume of business and having a compliant
scheme in place in time for you to fulfil your obligations. You need to start now to ensure you are ready to go on your staging date. Ongoing obligations The ongoing obligations can also add considerably to the administration work of your payroll department and they need to be able to deal with the extra burden. Some providers will take this burden away at a cost and some will do it “free”. Conclusion We are helping our clients to meet their obligations in plenty time to ensure that they have a scheme in place and will not be subject to any fines by making sure that they are able to deal with their ongoing obligations.
For a free initial consultation Please call Elaine on 01382 224221 or email eirons@walkerdunnett.co.uk or you can visit our website or Facebook page.
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
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IN BUSINESS
DUNDEE REP
There’s Something for Everyone at Dundee REP
D
undee Rep announces its new autumn season and it is packed with productions from Dundee Rep Ensemble and Scottish Dance Theatre, alongside the best of touring drama, music, comedy and children’s shows. The first of three Dundee Rep Ensemble productions is Scottish playwright John McGrath’s groundbreaking, The Cheviot, the Stag and the Black, Black Oil. This extraordinary play looks at the exploitation and economic changes in the Scottish Highlands throughout history. Following the success of previous community tours, Dundee Rep Ensemble’s sixth community tour is Midsummer (a play with songs) by David Greig and Gordon McIntyre. This production is kindly sponsored by Balhousie Care Group – leading Scottish care provider – and will tour to community venues across Dundee and Angus during October. There is always magic in Dundee Rep at Christmas time and this year will be no exception. The third and final Rep production this season is from the world’s number one storyteller Roald Dahl. Roald Dahl’s The Witches will take to the stage from
The Fabulous Buddy Holly & the Cricketers.
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DUNDEE & ANGUS CHAMBER OF COMMERCE
Craig Hill is back at the REP with hilarious new material.
Thursday 26 November until Thursday 31 December. This faithful adaptation of Dahl’s story by playwright David Wood, tells the tale of a young boy and his grandmother who defeat the high witch as she holds a Witches Conference at a seaside hotel. This season Dundee Rep’s Creative Learning continues to work within the local community on participatory and learning activities. Following on from the hugely successful Whitfield Giants project, Creative Learning will work towards their annual Enterprise @ The Rep project and Careers Day. Scottish Dance Theatre’s Great Big Dance Show and The Beautiful People will perform as part of the Luminate Festival. Musical highlights this season include Big Country, Buddy Holly & The Cricketers and Christine Bovill’s Piaf Centenary Tour. Hot on the heels of last year’s hysterically funny show from Craig Hill, he is back in November with his new show, Craig Hill Playing With My Selfie! And we are excited to welcome Comedian Nina Conti, who brings her monkey and her new unmissable improvised show, to Dundee for the first time in October.
For full programme details and ticket sales for Dundee Rep and visiting drama, music and comedy, call the box office on 01382 223530 or visit www.dundeerep.co.uk.
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We have a limited number of pre-owned Outlander PHEVs that are available now at under 10 months old and with less than 10,000 miles under their belts. They still deliver a staggering 148 mpg2 and are still exempt from both road tax and the London Congestion Charge3. Make time for a test drive and find out how we can save you £1,000s. We call this Intelligent Motion.
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1. The Alternatives PCP finance plan shown above is only available to customers aged 18 and over, subject to status only through Shogun Finance Ltd T/A Finance Mitsubishi, 116 Cockfosters Rd, Barnet, EN4 0DY. Finance Mitsubishi is part of Lloyds Banking Group. We may receive commission or other benefits for introducing you to Finance Mitsubishi. Alternatives figures are based upon an annual mileage of 10,000, excess mileage will be chargeable. The Guaranteed Future Value (GFV) is subject to the vehicle being returned on time, in good condition (fair wear and tear accepted), within the permitted maximum mileage and all the required payments having been made. Final payments (GFV) and monthly repayments may vary dependent upon date of registration and mileage, examples are a guide. Full written quotations are available upon request. Offer is only applicable in the UK (excludes Channel Isles & I.O.M) and may be withdrawn at any time. Offer available at participating dealers between 27th June to 28th September 2015. Autoecosse Mitsubishi trades as Autoecosse Mitsubishi. 2. Official EU MPG test figure shown as a guide for comparative purposes and may not reflect real driving results. 3. Congestion Charge application required, subject to administrative fee. 4. 32 mile EV range achieved with full battery charge. 510 miles achieved with combined full battery and petrol tank. Actual range will vary depending on driving style and road conditions. 5. CO2 Emissions: 44 g/km.
BUSINESS DIRECTORY
NEW MEMBERS Storm Cakes
The Storm Bakery is all about combining traditional homemade baking with unique products that you cannot find available elsewhere. They bake family favourites and cater for coeliac, vegans and diabetic in our popular ranges. They currently supply 11 coffee shops and attend three local farmer markets – Montrose, Forfar and Dundee.
Eve Hughes
Tel: 07788 923787
Membership Manager Bibby Financial Services
Bibby Financial Services is the UK’s leading independent invoice finance specialist and a trusted provider of funding solutions to over 7,000 businesses.
One of the parts of my role is to make sure that I’m promoting our members businesses at every opportunity. When I’m out and about speaking to businesses, if I hear that they need a particular service that our members offer, then I’ll let them know.
Through their network of 19 local offices, they handle annual client turnover of £5 billion and advance in the region of £415m to small and medium sized businesses throughout the country. Tel: 07803 506630 • www.bibbyfinancialservices.com
Brass Monkey Events
A brand new events company in Scotland arranging a variety of events that can all be described as being ‘different’ and in keeping with our tagline ‘Be Monkey’. Those looking to reach for the heights with a new challenge need look no further. www.brassmonkeyevents.co.uk
A great way for me to ensure that I never miss the chance to promote our members in this way, is by having a good understanding of the services and products that you offer to customers. If we haven’t met up already, then I’d love to hear from you and sit down so you can tell me what it is you do best, then I’m in the best position to share that message. The membership is growing each month and this last quarter we’ve seen twenty eight new memberships, six of which were past members re-joining us. We love to hear about new business, but we’re just as happy when our members feel that the renewal or re-join is worthwhile.
BWD Furniture Consultants Ltd
Business focused on delivering bespoke contract furniture solutions to the building industry within the UK and abroad in the export markets. Tel: 01382 220806 • www.bwdfurnitureconsultantsltd.com/
DM Training
Offering a selection of training courses from basic level to advanced level in a variety of subjects from Food Hygiene, HACCP to WorldHost and Management Training. Training can be delivered in-house, or as a public course. E-Learning is on offer for various courses and happy to meet to discuss your requirements. Tel: 01224 784461 • www.dmtraining.org
Fairways
Provides bespoke, recruitment and specialist HR business support services to clients and candidates across Dundee, Tayside and Perth. Fairways is the only recruitment agency providing true “end to end” services of people management from recruitment to dismissal covering the A to Z of employment. From absence management to zero working hour contracts and every people management process in between. Tel: 01738 632561 • www.fairways-uk.com
Gemious Ltd
GEMIOUSLtd
Keep in touch any time, by calling me on 01382 443421 or email membership@ dundeeandanguschamber. co.uk.
JOIN DACC AND RAISE YOUR PROFILE
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DUNDEE & ANGUS CHAMBER OF COMMERCE
Providing innovative products that combine fun and function for the baby and child industries. Our award winning brands include Gumigem (Silicone teething Jewellery and teething toys), Chewigem (silicone chewing jewellery for the sensory market) and Moozels, a range of children’s clothes with a twist. Tel: 01382580761 • www.gemious.co.uk
Janet MacDonald Coaching
Imagine how your business would thrive if you knew how to get your creative ideas off the ground effortlessly, and were empowered to go beyond your usual stopping point. Janet coaches individuals and teams, and trains leaders in coaching skills. Tel: 01828 632110 • www.janetmacdonaldcoaching.com
of charge listing with description and contact details in our • Free quarterly business to business magazine “InCommerce”. This is worth £200 at commercial rates. your services through our communication channels – • Promote website, e-news, social media and InCommerce business magazine. entry in the Chamber of Commerce Angus & Dundee Online • Free Business Directory.
BUSINESS DIRECTORY
NEW MEMBERS McIntosh Interiors Ltd
Home improvement business with a difference. An architect led, family owned family run business specialising in kitchens, bathrooms and interiors. They provide inspired designs, great service and all trades that they project manage. Modern showroom based in Monifeith, Angus.
TESTIMONIALS
Tel: 01382 532965 • www.mcintosh-interiors.co.uk
Minto Branding
Provide print and brand support to businesses in the North East since 1969. Provide their clients with brand origination, promotional giveaways, corporate clothing, exhibitions stands and print work and we work with all sizes of business across multiple industry sectors. Tel: 01382 532965 • www.mintobranding.com
People Growth
Helps business leaders/managers with communication. Offer private 1-1 coaching for presentations/public speaking and use video and professional feedback to guarantee success. Our consultancy service helps businesses improve internal communication and employee engagement. Tel: 01333 423176 • admin@peoplegrowth.co.uk
RedwellGB
UK’s leading consultant and supplier of infrared heating. This modern and innovative way to heat your home or business not only looks great but takes up very little space. Redwell panels can be wall or ceiling mounted, all coming in a range of shapes, sizes and finishes to compliment your environment. Tel: 0330 0884360 • www.redwellgb.co.uk
Search Consultancy office services
Recruiting Exceptional People
Passionate about finding the right person for the right role, taking the time to understand the candidates’ needs and aspirations. For their clients, it’s this process that delivers the best people for their organisations.
THIS was Capital Document Solutions first event sponsorship with Dundee & Angus Chamber of Commerce and we were delighted with the outcome. Our objective was to raise our business profile to local businesses and at the same time provide some value and education for those who took the time out to attend. The attendance was near to capacity on the night and this was down to a combination of the event theme and to the Chamber’s excellent promotion and organisation, a great venue also. Colin Izzat, Capital Document Solutions
Tel: 01382 305431 • www.searchconsultancy.co.uk
ThinkPR
A leading PR, marketing and design firm based in Aberdeen, ThinkPR specialises in oil and gas but also works across a range of sectors including property, technology, financial, sports and leisure, third sector and food and drink. From start-ups to global organisations, ThinkPR has secured impressive results for its clients on a local, national and international level. Tel: 01224 623960 • www.thinkpr.co.uk
Tullibardine Ltd
Located in Blackford, the gateway to the Highlands, Tullibardine is a drop of pure Highland Gold since 1488. This independent family owned distillery brings a wide portfolio of award winning Single Malt Scotch Whiskies. Tullibardine is a lovely floral, sweet, elegant and complex malt whisky. The visitor centre offers a range of tours and tastings seven days a week. Tel: 01764 661800 • www.tullibardine.com
A successful Chamber can add so much value to businesses of all sizes. We are very pleased to be part of such a thriving business community and aim to play an active role locally for new and existing clients. Paul Smith, Barclays
Become a member and have YOUR business profiled here of the Proud to be a Chamber Member logo on your own • Use promotional material.
•
Automatically become part of the Scottish Chambers of Commerce network which represents 26 chambers, 10,000 businesses and their half a million employees – providing a powerful voice for business at a national level.
For further information contact Eve Hughes, our Membership Manager, on 01382 228545, or email Eve at evehughes@dundeeandanguschamber.co.uk or visit the website at www.dundeeandanguschamber.co.uk
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
47
DACC
UPCOMING EVENTS
Why is Chamber Training Academy valuable to your organisation?? THE CHAMBER TRAINING Academy started off as a trial in 2014 and has now become a popular part of our regular events programme. More and more members (and nonmembers) are attending and reaping the benefits of these interactive sessions. From the business owner to the extended workforce, everyone can benefit from attending. A wide range of topics, that are relevant to businesses today, help you and your colleagues keep up to date with the latest thinking and practices. Many organisations attend as a team and help each other understand how they can work more efficiently. Training Academy trainers are members of DACC who are expert and innovative in their fields. They create short, unique coaching sessions tailored to give attendees an interactive, fast learning experience that they can take away and put into practice after just 2 hours! We are now in the planning stage of Block 2 for September, October, November of 2015 after a highly successful Block 1 in March, April and May. In Block 1 we had sessions from Laura Lucas of Inspirential on Delight Your Clients, Charge What You’re Worth (and get it!) and Grow Your Profits; Sandie Holmes of 121 HR Solutions on Time Management; John Preston of The HR Dept on Managing Stress in the Workplace; Patricia Barclay of Bonaccord Ecosse on Using IP to Increase Company Value and finally Catriona Reynolds of Arts & Business Scotland on An Introduction to being a Board Member in the not-forprofit sector.
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DUNDEE & ANGUS CHAMBER OF COMMERCE
Block 2 will see the following sessions:
• TUESDAY 1ST SEPTEMBER – Code Club at DCA • TUESDAY 15TH SEPTEMBER – Karen Slupinski of ThinkPR
• TUESDAY 6TH OCTOBER – Janet MacDonald of Janet MacDonald Coaching
• TUESDAY 20TH OCTOBER – Charlotte Fleming of Great Copy
• TUESDAY 3RD NOVEMBER – Karran Bonner of Brightside Planning
More to be added very soon.
How can you get involved? If you’re interested in attending future Training Academy sessions, keep an eye out on our website for the launch of Block 2 of Training Academy. If you’re a specialist in a subject that can be delivered to fellow members in a twohour interactive session, Kerry our Events & Marketing Manager would love to hear from you Kerryfindlay@dundeeandanguschamber.co.uk
DACC
UPCOMING EVENTS
High Noon Lunch: Setting the Agenda for Business in Scotland JOIN US FOR the next in our series of High Noon Lunches, with speakers John Swinney, Deputy First Minister of Scotland and Ellis Watson, CEO of DC Thomson Publishing. This is set to be a key event in the second half of 2015, and one not to be missed! Take a table and bring your contacts, or come and make new connections – book quickly to avoid disappointment. SPEAKERS: JOHN SWINNEY, Deputy First Minister of Scotland, Cabinet Secretary for Finance, Constitution and Economy, MSP Few people have as well informed or as insightful views on Scotland’s economy as John Swinney, and we are delighted that he is able to join us during this key event during Angus Business Week, where we will focus on Setting the Agenda for Business in Scotland. A Scottish National Party politician who is currently the Deputy First Minister of Scotland and the Cabinet Secretary for Finance, Constitution and Economy, John is also the Member of the Scottish Parliament for Perthshire North, having previously represented North Tayside (1999–2011).
ELLIS WATSON, Chief Executive Officer of DC Thomson Publishing Ellis Watson was on the Board of Menzies Distribution from 2005 until mid-2009. He left Menzies in 2009 to take up a position on the board of First Group PLC. He was headhunted for the position of CEO of Simon Cowell’s Syco Entertainment Group. For the preceding three years, he was the Managing Director of Mirror Group Newspapers – responsible for some five national and 240 regional newspapers. The Mirror Group employed him in 2003 expecting him to increase circulation. Prior to this, Ellis spent three years as the CEO of Celador, where he was largely responsible for the spread of the Who Wants to Be a Millionaire? format, spanning some 100 countries. In September 2011 Ellis Watson was appointed Managing Director of Newspapers for DC Thomson. In 2012 he became Chief Executive Officer of DC Thomson Publishing. Location: Carnoustie Golf Hotel, Carnoustie Date: 16th September 2015 Time: 11.45 - 2.15pm
RBS Explorer Breakfast goes behind the scenes at Dens Park
The next in our Explorer series sees us hold a business breakfast and get a tour of the facilities at Dens Park, home to the oldest football team in our City AS DUNDEE FC consolidate their second season in the top flight, join us for a behind
the scenes look at how they are developing their corporate business to support the on the park successes. We will get a tour of the team areas, the Boardroom, with lots of chance to get your photo with all the memorabilia adorning the walls, the Hospitality and conference areas and we’ll go track-side so you can get in lots of selfies to make your children and grandchildren jealous!
Business to business showcase, funding your business for growth seminar IN THE BIGGEST Showcase yet, we are taking over the Caird Hall in Dundee, to give members an opportunity to promote their businesses, network and attend an inspiring seminar to help unlock the right source of funds to grow and develop your business. During the seminar, we will hear from a wide range of expert speakers about the funding options available, and from businesses who have used funding from a variety of sources to take their business to the next level. If you’d like to find out more about the banks that are lending; the key to a successful crowdfunding campaign; how the Michelin Development Fund can support you; hear about raising investment finance; how to secure Scottish EDGE funding; the local options to develop your marketing, digital tools and much much more, come along to the Caird Hall and talk to the people who can really help. If you’ve not already asked us about taking a stand at the Showcase, get in touch!
Date: Wednesday 9th September
Location: Caird Hall, Marryat Hall, Dundee Date: Wednesday 23rd Sept 2015 Showcase opens to public: 1-5pm Funding Seminar: 2.30pm
Time: 7.30am
AGM: 5pm
Location: Dens Park Football Stadium, Dundee
www.dundeeandanguschamber.co.uk Member Helpline 01382 228545
49
BUSINESS DIRECTORY
LIST OF MENTIONS
121 HR Solutions Ltd.................................................... 16 20|20 Business Insights............................................. 13
A B
C D
Balhousie Care Group.................................................17 Barclays Bank...............................................................47 Barnardo’s Works Dundee....................................... 23 Beam Orthodontics ................................................... 23 Bibby Financial Planning.......................................... 46 Binn Group.................................................................... 16 Blackadders............................................................17, 39 Brass Monkey Events................................................ 46 Brewin Dolphin............................................................ 23 Brightside Planning.................................................... 50 BWD Furniture Consultants Ltd............................... 46 Cadogans..................................................................... 23 Caledonia Housing Association............................... 16 Capital Document Solutions.................... 6, 9, 23, 47 Cornerstone.................................................................. 10 D.C. Thomson & Co. Ltd...............................................9 Delson Contracts Ltd....................................................9 Design Dundee Ltd....................................................... 7 DM Training Consultants Ltd............................. 46, 23 DoubleTree by Hilton Hotel Dundee...................... 18 Dovetail Enterprises (1993) Ltd................................. 12 Duncan of Jordanstone............................................... 7 Dundee City Council ................................................. 24 Dundee Industrial Heritage Ltd............................... 23 Dundee REP Theatre.......................................... 44, 23 Dundee Science Centre..................................... 10, 23 Dundee United Football Club....................................6
E
Eagle Mill Capital Ltd.................................................. 12 Elvie Framing................................................................ 18 Enterprise Solutions Network Ltd..............................9
F
Fairways........................................................................ 46 Findlay & Company.......................................................9 Foremost Golf Photograph..................................... 8,9 Fraser’s Whiskey Tasting........................................... 19 Fresh-Jet Ltd...................................................................9
G
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Allthings Ltd.................................................................. 10 Al-Maktoum College of Higher Education........... 27 Angus Council....................................................... 30, 31 Avian............................................................................... 16
Galloway Group Ltd.................................................... 18 Gemious Ltd................................................................. 46 Global Coms Scotland Ltd........................................ 23 Graham Environmental Services............................. 19 Great Copy................................................................... 48 GS Group.................................................................... 8, 9 Gwen McCreadie........................................................ 20
DUNDEE & ANGUS CHAMBER OF COMMERCE
H
Hays Specialist Recruitment Ltd............................. 23 Highland RFCA............................................................. 12
I J
Insights Learning & Development Ltd.................... 21
L
Langstane Press.............................................................9 Lindsays......................................................................... 18
M
MacRoberts LLP........................................................... 41 McGill & Co Ltd............................................................. 13 McIntosh Interiors Ltd.................................................47 Mint Accounting........................................................... 19 Minto Branding.............................................................47 MSD Design Ltd........................................................... 18 MTC Media Ltd............................................................ 28 My Bookkeeper Dundee.......................................... 23
N P
James Hutton Institute............................................... 21 Janet MacDonald Coaching ................................... 46 Johnston Carmichael (Scotland) Ltd...................... 20 Julie Christie Photography Ltd................................ 23
Nicoll Russell Studios................................................. 21 Panmure Golf Club................................................... 8, 9 People Growth Ltd.......................................................47 Porter’s Bar & Restaurant......................................... 23
R
RedwellGB.....................................................................47 Robertson Collaborate Ltd....................................... 23 Ryden............................................................................. 32
S
Scottish Chambers of Commerce................... 34, 35 Search Consultancy..................................... 20, 23, 47 Storm Cakes................................................................. 46
T
Think PR.........................................................................47 Thorntons Solicitors .................................................. 20 Tullibardine Ltd.............................................................47
U V
University of Dundee................................................. 29
W
Walker Dunnett & Co................................................. 43
Y
Youthful Rejuvenation................................................ 23
VisitScotland......................................................7, 36, 37
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