INcommerce THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE
Star Awards 2012 launched
• Perth and Kinross - birthplace of the Ribena berry • Managing debt recovery • Down to business with Perth and Kinross Council’s new political leaders
ISSUE 14 • SUMMER 2012
PRESIDENT’S WELCOME
Contents
Editor’s Introduction
Board News.............................. 4-5 Chamber Sponsor Partners.......... 6 Star Awards 2012........................ 7 Members’ News................... 10-13 The Big Interview – Michael Boyle...................... 16-17 Perth Agricultural Society’s
Stephen Leckie
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ith the dust having well and truly settled following our local elections, there is no doubt that there will be a number of specific issues placed high on the agenda. Although the public purse is tight, investment in skills, communications, transport and economic development will be critical to the prosperity of Perthshire. Unemployment continues to be a growing concern and we are liaising closely with those involved to see how we can work together and help as many into employment as possible – particularly our unemployed youngsters. As well as a wealth of experience within this business community which can help prepare individuals for the world of work (through work experience for example) there are incentives for employers to take on a person who is currently classed as unemployed. Over the coming months we will be engaging with our Perth and Kinross Council officials and electorate in order to represent the needs and views of our members and ensure that the area’s economic development is at the heart of newly created plans for the next term. We will also be lobbying to ensure that long standing issues such as the City Hall are resolved as quickly and cost effectively as possible and that the planning process works to encourage business growth and economic development. We also want to know that businesses are encouraged to locate to and stay in Perthshire. If you have pressing issues that you feel are hindering your business operations, growth and development please contact the Chamber office or any of the Directors or myself to ensure we can effectively represent your needs and help you in your business. Stephen Leckie Chamber President
Vicki Unite
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e have introduced a number of business service initiatives over the past few years and work hard to continuously grow and add value to our Chamber membership. Please remember to take full advantage of these business benefits including Business Mentoring and a full events calendar with events taking place at different times of the day and all over Perthshire to suit our diverse membership. Our competitive and comprehensive business support package includes legal expenses and 24 hour legal helpline and HR advice - the whole package is included in your membership fee and provides hundreds of pounds worth of business support. Add to this the promotional opportunities through this quarterly magazine, social media platforms and our website and Perthshire Chamber membership really is great value for money. Further business assistance is also available through training courses and we can now handle export documentation too. This makes the Perthshire Chamber a one-stop-shop for businesses at any stage of their development lifecycle from new starts to those which are well established. The wealth of business expertise and experience contained within our membership is of huge value and there is so much goodwill between members supporting each other with those more experienced being able to mentor and guide newer businesses. The fact that the Chamber has members of all sizes and types, from social enterprises and sole traders right up to huge multi-nationals means we are able to facilitate meetings and contacts for our local business - which is what it’s all about! Vicki Unite Chief Executive
Business Support.................. 21-22 Managing Debtors in a Recession............................. 26-27 Business Support – Case Studies............................. 28 Down to Business................ 32-34 Business Support – Tax............. 35 New initiative in working against flooding........................ 37 New Member Profiles........... 38-41 Food & Drink........................ 44-45 Lifestyle.................................... 48 Member Benefits....................... 49 Events Diary.............................. 50
For advertising contact D-Tech on T: 01389 736000 E: sales@incommerce.biz For editorial enquiries contact the Editor, Vicki Unite on T: 01738 450401 E: info@perthshirechamber.co.uk Publisher: D-Tech Distribution: D-Tech Distribution InCommerce is published by D-Tech Graphic Design & Print Ltd. Unit 14, Birch Road, Broadmeadow Industrial Estate G82 2RE. Telephone 01389 736000. Fax 01389 736002. E-mail: info@dtechuk.com. Edited by Perthshire Chamber of Commerce, Algo Business Centre, Glenearn Road, Perth PH2 0NJ Tel: 01738 450401 Fax: 01738 450402 E-mail: info@perthshirechamber.co.uk. InCommerce is fully protected by copyright and nothing may be printed wholly or in part without the written permission of the publishers. The proprietors of this magazine are publishers and not agents, or sub-agents of those who advertise therein. They cannot be held liable for any loss suffered as a result of information gained from this publication.
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BOARD NEWS
Political Parley Annual Golf Day 2012
Perthshire Chamber's recent meeting with politians at King James VI Business Centre, Perth. L to R: Sara Wood, Grant Ager, Pete Wishart MP, Anne Smith, Russell Keiller, Steven Stewart, Chamber President Stephen Leckie, Mike Beale, Liz Smith MSP and Murdo Fraser MSP.
Perthshire Chamber of Commerce gets round the table with local politicians.
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usiness rates, city centre regeneration, parking charges, business development and the relevance of City status were all high on the agenda at the latest meeting between Perthshire business leaders and politicians. Perthshire Chamber of Commerce president Stephen Leckie and directors hosted a meeting with a cross-party delegation of MSPs, MPs and MEPs to discuss issues affecting the local economy and business community. Following the meeting, Mr Leckie said he was “encouraged by the support and interest” shown by the politicians on matters crucial to local businesses. “It is vital that Perthshire Chamber of Commerce has the ear of our politicians if we are to have a voice in safeguarding and shaping our future,” he said. “We are extremely grateful to our politicians – at all levels of Government – who meet with us regularly to hear our concerns and opinions. They listen to our concerns and opinions and are genuinely interested in what we have to say. Their feedback into the decision-making process and their information stream back to us ensures our voice is heard – and often acted upon.” Mr Leckie said that there were many issues affecting businesses and the economy in Perthshire at present – and a large percentage of these were rooted in government rather than local authority. “If we claim to be the voice of business then we have to make sure we’re loud enough to count,” he added, “and I am encouraged by the support and interest shown by our politicians and their willingness to pursue matters on our behalf. In return, we ensure that they hear and take note of what issues concern and affect the interests of both our town and rural businesses.” Mr Leckie stressed that the politicians were keen to hear from any business which has issues and he said Chamber would be happy to represent them at these meetings. “We’re all anxious to achieve the same things,” he said. “A better place to live and work and a vibrant economy and environment in which to do business.” The latest meeting of business and political representatives included Chamber President Stephen Leckie, Chamber Directors Mike Beale, Steven Stewart, Russell Keiller, Anne Smith, Grant Ager and Sara Wood who were joined by Pete Wishart MP, Roseanna Cunningham MSP, Murdo Fraser MSP, Liz Smith MSP and Annabelle Ewing MSP.
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
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BOARD News
Pitlochry Director Cathy Joss
Aberfeldy Director Alison Forsyth
Blairgowrie
Director Mike McDiarmid
Director Keith Scobbie
Director Anne Smith
Director Steven Stewart
Director James A Stewart
Luncarty
Director Jillian Page
Director Grant Ager
PERTH St Madoes Past President: Paul Shields
Crieff
President Stephen Leckie
Director Sara Wood
Dunning Bridge of Earn
Auchterarder Honorary Director: Mike Beale Director Russell Keiller
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ne of our main aims is to ensure that we effectively and accurately represent the business community of Perthshire.
We continue to recruit directors to the Board to maximise the benefit for the whole geographical spread of the area. All of our current directors (who have been previously introduced through this magazine) are shown on the map image above to demonstrate that our aim to secure “locals” in each of the major areas around Perthshire has been achieved. The importance of having directors from each of these areas is critical. Each place and its community deserve to be right at the top of their representative’s list of priorities. And this representative acts as this area’s ambassador. They need to know the area, know the people, know the businesses, know the commercial environment, know the seasonal effects and, most of all, want to see their area thrive.
Kinross
Director Robin Niven
Tayside Director Gary Robinson
The invaluable local knowledge and contacts that each of these directors brings, along with their particular business sector expertise, is what makes Perthshire Chamber of Commerce such a strong body. It is a fact that the more members we have, the louder our united voice when it comes to lobbying and trying to get the best for our beautiful part of the world. It is a terrific place to live in a perfect location for working with a great quality of life. However, our area is not without its problems, nor future threats, and we want to work together to ensure that Perthshire remains such a desirable place to live and do business.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
CHAMBER SPONSOR PARTNERS
We wish to acknowledge the ongoing and valuable support given by our local member Partners. If you are interested in Partnering with us please contact the Chamber office on 01738 450401 or email info@perthshirechamer.co.uk
Platinum Partners BANK OF SCOTLAND Nigel Walker, Senior Manager, BoS Commercial:
BINNWASTE MANAGEMENT
“Bank of Scotland, as part of Lloyds Banking Group, has further underlined its support for UK businesses, with the launch of a new 2012 Charter, setting out a series of commitments to help small and medium sized businesses grow as the recovery gains momentum.
Managing Director Allan MacGregor: “The family-run businesses of Binn Skips and Binnwaste Management have always been conscious of playing a responsible and supportive role in the community. It’s equally important to support the local business community and a Platinum Partnership allows us to help businesses through the valuable and effective work that the Chamber does.
“These commitments aim to help stimulate demand and boost access to finance for SMEs, provide guidance to help businesses grow successfully and clarify the terms on which Bank of Scotland lend to its customers.
“The sponsorship package also gives us a higher profile within the Chamber which is an effective marketing tool.”
“The measures in the new 2012 Charter will benefit all of the Group's business customers, with a turnover up to £15 million.”
JAMES HUTTON INSTITUTE SQUIRREL SELF STORE
Professor Iain Gordon, Chief Executive:
Managing Director Stuart Newing-Davis:
"The James Hutton Institute is delighted to support Perthshire Chamber of Commerce. The Institute recognises the importance of providing excellent employment opportunities to our community as well as delivering world leading research in plant breeding, land use, soil and water evaluation and analytical services."
“The Chamber is a dynamic forum for small and medium sized businesses like Squirrel Self Store and we’re happy to support it through the sponsor partnerships. “The Platinum partnership gives us a broader stage on which to present and the Chamber offers an effective and efficient vehicle to lobby and get your voice heard by the decision makers.”
New Silver Partners
BLACK & LIZARS Chief Executive Mark Ross:
ROYAL BANK OF SCOTLAND Vic Bicocchi, Local Director, Commercial Banking, Tayside: “We are great admirers of the work the Chamber does not just in networking but also in training and business skills events. It is really important to offer that in your local area and we want to be part of that. “The Star Awards are also important to us and one of the most enjoyable days was going around visiting the entrants as a sponsor/ judge and seeing the wealth of talent out there. We’re happy to support Chamber in its valuable work.”
Gold Partners
Silver Partner
“Black & Lizars are delighted to be supporting the Chamber and we look forward to working closely within the local community as a Silver Partner. Providing the highest standards of clinical eyecare and outstanding service is at the forefront of our business, and our involvement within the Chamber allows us to continue supporting the growth of the local business economy.”
McLEODS GLAZIERS Managing Director Derek Petterson: “As a Perth-based company we try to support the area to the hilt and we very much share the ethos of Perthshire Chamber of Commerce in everything they do in support of local businesses.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
“Becoming a sponsorship partner was a natural progression for McLeod Glaziers and, in addition to working with a great team at the Chamber, we can enjoy more local prominence and the kudos that goes with the partnership.”
STAR AWARDS HEADER 2012 BAR
Reach For The Stars Launch of the 2012 Business Star Awards
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usinesses throughout Perth and Kinross are being invited to showcase their star quality as Perthshire Chamber of Commerce launches the 2012 Business Star Awards.
The search is on for the best in the business with the area’s most prestigious title up for grabs as well as 11 individual category awards. And organisers are keen to stress that “size doesn’t really matter” as large corporations vie with SMEs and home-based companies to secure the accolades. “Business Star Award winners in the past prove that the wealth of small businesses throughout Perth and Kinross have as much chance of winning as their locally-based nationally – and internationally – recognised competitors,” explained Chamber Chief Executive Vicki Unite. “The majority of companies in Perth and Kinross are microbusinesses – the real backbone of the area’s commerce – and the great appeal of the Business Star Awards is that they recognise and reward business excellence wherever it is thriving and we often see the Davids toppling the Goliaths. This year entries are invited in the following categories:
1. Young Business Person of the Year Award 2. Apprentice of the Year Award 3. Most Promising New Business Award 4. Excellence in Customer Service Award 5. Contribution to Sustainability Award 6. Excellence in Marketing Award 7. Innovation in Business Award 8. Excellence in People Development Award 9. Commitment to the Community Award 10. Tourism & Hospitality Award 11. Business Growth Through Exporting Award
And, following the success of last year’s trial run, submissions can be made on-line by downloading and completing electronic application forms from the Chamber website www. perthshirechamber.co.uk These require 500 word maximum answers per question and the completed form can be emailed in. “We feel this makes the whole application process easier for our busy business community and encourages as many as possible to enter,” said Vicki. “We’re keen to see applications from both Chamber members and non-members with ALL local businesses eligible to enter a maximum of TWO categories.” Chamber president Stephen Leckie said he hoped to see a strong field of entrants vying for the 2012 titles. “To be judged the best at what you do is a real accolade for businesses,” he said. “To take home a Chamber Business Star is a true sign of quality and excellence – something that abounds in the companies operating at all levels in this area. “Each year we see some outstanding contenders and – despite the difficult operating climate – I hope we can showcase some real Stars at this year’s awards dinner.” The awards will come to a glittering climax at a black-tie dinner at Crieff Hydro Hotel on Friday, November 23. Hosted by Radio Tay duo Maureen Young and Gary Robinson, this year’s celebratory awards event will be themed “Diamonds Are Forever” in celebration of The Queen’s Diamond Jubilee. This year’s business Stars will each receive a fabulous trophy uniquely crafted by Sarah Peterson, leading designer at Caithness Glass, designed specifically to match the 2012 theme. And back by popular demand will be the sensational Big Vern And The Shooters big band – performing throughout the Awards ceremony and at the after-show party. “We’ve got quite a party lined up,” said Vicki. “Now we need our local businesses to step up to the mark and prove they have that special quality to make them a Star.”
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
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L to R: Ben Bailey, Ian Bowie, John Clark
MEMBERS’ NEWS
Eco Easy Life for Bell Ingram Staff at Bell Ingram’s Perth headquarters are enjoying the benefits of a new, low maintenance, green heating system thanks to the expertise of their in-house microgeneration team. The challenges of heating a large, rambling Victorian property on the banks of the River Tay led the firm to undertake an ‘energy appraisal’ of the property with a view to establishing areas where savings could be made. The appraisal revealed that although additional insulation could be installed in the roof space, the existing old gas boilers were of such an age and condition as to not be operating at optimal efficiency. Once the decision was made to replace the inefficient boilers, the team set about investigating the feasibility of installing an alternative and more environmentally sustainable heating solution.
The team’s deliberations concluded that a self-fuelling biomass boiler would be the most cost-effective and sustainable way to heat the property. With its ease of operation, minimum staff intervention requirement, and compact fuel storage area, the biomass boiler is ideally suited to Bell Ingram’s office environment. Not only does the new boiler cost a comparable amount to run as the old system, it also delivers a 37-tonne reduction in CO2 emissions and an income of approximately £11,000 from the Government’s Renewable Heat Incentive (RHI) Scheme. Bell Ingram’s Managing Director,Graham Lumby, comments: “Being able to heat our office in a cost effective and environmentally sustainable manner is important to our carbon conscious approach.” Cosy winners all around.
Little Green Gem on Perth’s Ladeside
The Ladeside Centre is Perth’s smallest most desirable little find that is well worth a visit. It’s a little hidden treasure trove of plants, herbs, tubs and hanging baskets. Their green fingered volunteers, will welcome you with a complimentary tea/ coffee and help is on hand while you wander round and explore the range of plants that they have on sale.
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This is no ordinary garden centre, it’s very special indeed, and is best described as a social enterprise to help adults with learning disabilities and mental ill-health find meaningful training, employment and quality of life support. Its social, local and good. With the help of our volunteers and gardeners donating unwanted plants (hint hint!) they work hard to provide the support needed for disadvantaged job seekers. You can help by coming along to one of their events or even joining crafty Wendy at one of her craft classes. We would like to offer all Chamber members a 10% discount on all plant sales at the Ladeside Centre You can find us at St Catherine’s Retail Park, Perth – behind Home base beside the Lade. They also have Giraffe Café. They stock a lovely range of crafty gifts and while you sit and enjoy the tastiest scone or a bowl of Lorna’s homemade soup, look around our gallery. You will be spoilt for choice, they even gift wrap for free. Opening times/Mon- Sat: 9am-5pm and you can find them at 51/53 South Street, Perth.
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
Clark Thomson Insurance Brokers Extends Lead on Competition Following the recent appointment of Ben Bailey to the post of Managing Director, Clark Thomson Insurance Brokers also announced that Ian Bowie has been appointed Chairman, taking over from Company founder John Clark. “The Company has grown significantly over recent years and these appointments are a strategic investment in our future,” said John Clark, who remains Chairman of holding company Mountlodge Ltd. The Company, with offices across Scotland, now has a gross turnover in excess of £40m annually. Ben Bailey was previously a Director of Willis Insurance Brokers for 14 years and latterly led the Commercial Division across Scotland and Northern Ireland to be one of their most successful Business Units in the UK. As Ben puts it: “Clark Thomson is an ambitious Company and it’s my privilege to lead the next phase of its development.” Ian Bowie, a well-known industry figure having previously established and developed his own successful insurance broking business, is delighted to take on this new role. “To join Clark Thomson is an opportunity I could not resist,” he explained. “Clark Thomson has an excellent reputation for business integrity and constantly strive to deliver the highest quality of client service in the industry. They were the first Insurance Broker in Scotland to achieve Chartered Insurance Broker accreditation.” Currently employing 170 staff, Clark Thomson is looking to continue attracting the very best industry talent against a backdrop of competitors who are downsizing and diluting service levels.
MEMBERS’ NEWS
Chelsea awards
A pair of Perthshire florists are back home after tasting success at the most famous flower show in the world. Jillian Page and her niece Paula McLagan from Blairgowrie won silver gilt medals at the RHS Chelsea Florist of the year competition held at the prestigious RHS Chelsea Flower Show. This year’s theme, to coincide with the Diamond Jubilee of HM The Queen, was ‘Diamonds are Forever’. The brief was to design and create a chandelier to be hung at HM The Queen’s Diamond Jubilee dinner.
Jillian of Something Special Flowers impressed the judges with her technique and workmanship which were described as “excellent and exquisite” Paula, who works alongside her aunt, impressed the judges with her chandelier which was described as “a very clever interpretation of a traditional chandelier style” and the judges marked her highly on her idea, expression of colour and techniques used. This was the first time either had entered the competition and described it as an emotional rollercoaster overcoming the logistical problems of working so far from home. The enormity of their achievements were emphasised as Chelsea medal winners talked with emotion of the “greatest flower show in the world” Paula and Jillian now look forward to the qualifying heats for 2013.
Conference Boost at Crieff Hydro
JOHNSTON CARMICHAEL SHORTLISTED FOR FOUR NATIONAL ACCOUNTANCY AWARDS Johnston Carmichael has been shortlisted in four categories for this year’s Business Insider Scottish Accountancy Awards. The firm, with 11 offices across Scotland, is in the running for the prestigious Accountancy Firm of the Year award. The firm has won ‘Best Medium Firm of the Year’ award for the last four years. The firm has also been included as a finalist in the Insolvency Team of the Year and Advisory Team of the Year - for its corporate finance work – categories. The firm’s Inveruriebased director of learning and development, Iain Abernethy, has also been short-listed as the Training Manager of the Year.
Crieff Hydro has boosted its conference facilities with a £260,000 investment, expanding its meeting rooms and upgrading wi-fi technology. In a climate where time is money and budgets are constrained, ritual meetings are often replaced by virtual meetings through telephone and video conferences – but at what price overall? Undoubtedly the pace of commercial life is not helped by unnecessary meetings, but sometimes there is no substitute for face-to-face engagement. This is never more so than in the areas of team building and creative thinking, both of which aid productivity and deliver untold benefits in terms of positive corporate culture and staff retention. Recognising this, Crieff Hydro’s latest meeting rooms have been designed specifically as ergonomic spaces to
encourage clients to think outside the box. Traditional meets modern in the overall design, the latest high-tech equipment makes light work of clever presentations and, in an effort to overcome the dreaded ‘graveyard slot’ after lunch, skilled instructors come as part of the package to run activator sessions designed to stimulate minds and bodies and fire delegates up. The hotel has twelve meeting and conference spaces that can cater for events from two to 500, including the state of the art Melville Hall with capacity for up to 500; the venue’s highest space, the Tower Room which can take 8 people boardroom-style; the Loggia sun room for receptions up to eighty people; and now the introduction of two innovative new meeting rooms designed with productivity in mind.
The winners of this year’s awards, which recognise the great work being carried out by accountants in both private and public sector organisations, will be announced at a ceremony on Thursday, 21st June 2012 at the Glasgow Hilton Hotel. Johnston Carmichael Chief Executive, Sandy Manson, said: “We’re delighted to be shortlisted in all the categories we’ve entered in this year’s awards. This really showcases the quality of service delivery across the firm and underlines our commitment to do our best for our clients and our people.”
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
MEMBERS’ NEWS
JET TO THE UK CAPITAL FOR A SUMMER OF FUN With this year promising to be a summer like no other, London beckons to people living in Tayside. New summer schedule flight times from CityJet, the airline that flies to the heart of London, will suit leisure travellers wanting to visit London for a short break this summer, as well as people on business needing to make Monday morning meetings. In the lead up to the Olympic and Paralympic Games and beyond, London boasts a packed programme of free events and celebrations as the city opens its arms to welcome visitors from Scotland. Highlights include SECRETS, a series of events transforming some of London’s hidden gems, SHOWTIME, an outdoor arts festival in high streets, parks and open spaces across town; and BT LONDON LIVE, bringing live action from the Games. And if you’ve been lucky enough to get hold of a ticket for any of the Olympic events, getting to London in time for the action will be a must.
Top Mark for Lovat Hotel dining A young local chef, who honed his skills under the watchful eye of Perthshire culinary A-Listers such as Andrew Fairlie and Graeme Pallister, has been appointed Head Chef at the Lovat Hotel, Perth. Mark Bell (26) took over the kitchens of the Symphony Hotels’ Glasgow Road establishment last month and plans to build on the Lovat’s already good reputation for hotel food. As a pupil at Perth High School, Mark showed great promise in a catering course and was encouraged by his teachers to pursue that career.
Ewan Cameron Architect’s Winning Project
CityJet has adapted its summer schedule this year to enable passengers from Tayside to travel at times that suit them most. An extra frequency has been added to CityJet’s Dundee to London City schedule on Sunday afternoons and Monday mornings to support passengers who are often flying to London for business at these times. By booking early, passengers can take advantage of the £69 one-way fare from Dundee to London City and make the most of what London has to offer this summer. Visit www. cityjet.com to find out more.
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Study at both Perth and Glenrothes colleges combined with placements both at Andrew Fairlie at Gleneagles and a Michelin Starred restaurant in France. A year’s fulltime at Fairlie’s top Scottish restaurant was followed by stints in the kitchens of Kerrachers, Ramada Jarvis, The Bothy, 63 Tay Street and the Huntingtower Hotel before securing top slot at the Lovat. “I have learned so much from some outstanding chefs along the way – particularly Andrew and Graeme,” said Mark. “While the Lovat Hotel will not be going fine dining, I can adapt my skills and techniques to make our restaurant the best it can be. “Perthshire has the best natural food larder in the country and I’ll be concentrating on traditional dishes brimming with local produce as well as creating tailormade meals for private functions that clients will love.” Mark intends to take food at the Lovat to the next level and general manager David Young is in no doubt that he will achieve his goal. “Mark’s already making a difference and guests are giving us some very positive feedback on all aspects of the food. – from presentation to taste,” he said. “He’s proving a great asset to the team here.”
In 2009 Ewan Cameron was approached to design a modern guest pavilion that would sit next to an Italianate orangery from 1860 and across from the clients’ main house, an iconic glass and steel pavilion erected in 1971. Ewan Cameron’s response was a formal composition of separate planar elements to frame a formal garden; an architectural haiku. The existing Capel Manor House and pavilion are spectacularly sited upon the raised, arcaded podium of a ruined Italianate mansion on a leafy estate that was the home of Jane Austen’s fore-bears since 1569. It overlooks a wooded valley in the Kentish Weald near Horsmonden, Kent.
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
The resulting proposal was much inspired by the Architect’s visits to the temples and zen gardens of Kyoto; in particular the idea of a building as a frame through which we contemplate nature. Ewan Cameron Architects worked closely with engineers David Narro Associates, to achieve the “floating” lightweight roof structure, clad in zinc. Kent based builders Green Construction ensured that the minimalist detailing was executed to an exacting standard. In November, The Glasgow Institute of Architects chose the pavilion as the winner of its design award in the Small Works category and in February, the Architect’s Journal awarded the building a High Commendation for its “beauty”. The project featured in the March / April edition of Homes and Interiors Scotland and in The New York Times on 26th April. A further feature is scheduled in The Telegraph on 16th June. In December 2011, Ewan set up an office in Comrie, Perthshire where he now lives with his wife Helen and three daughters. Ewan is a registered Passivhaus Designer.
String of Industry Awards for Speakeasy Perth-based Speakeasy, one of the UK's leading corporate video and event production companies, has kicked off 2012 with a string of industry awards at both sides of the Atlantic. 'BAEutiful Mind', a global sales film produced for BAE Systems, took 'Best Use of Audio Visual Communication' at the IOIC Awards in Glasgow in February, and also the highly sought after World Gold Medal for best Sales Film at the 2012 New York International Television & Film Festival held in Las Vegas. Speakeasy also took a number of finalist certificates in Las Vegas; including one for 'Keeping the Branch Running' - a series of animated training films produced for branch staff throughout Lloyds Banking Group. The Lloyds project also won silver at the coveted IVCA awards in London in March, praised by the judges as one of the best regular video communications produced in the UK during 2011. Speakeasy, which specialises in the production of corporate films, events and interactive media, was founded in 1993 and now boasts extensive production facilities in both Scotland and London, with 30 full
Picking Power at Binnwaste Management Binnwaste Management have installed a third picking station at their Glenfarg recycling complex. The £300,000 investment gives one of the country’s largest independent waste management companies the capacity to process an extra 2,000 tonnes of waste per month at Binn Farm. The Kiverco picking station was commissioned in May and saw a further five employees join the Binnwaste Management workforce – four pickers and a machine operator. General Manager Iain Taylor explained that the decision to invest in additional facilities would help the company reduce any recourse to landfill and offer the most cost effective and efficient service to their customers.
MEMBERS’ NEWS
Scaling THE Heights at New County Hotel
Photographed from left to right: Jeremy Hewitt (Creative Director), Shona Johnstone (Finance Director), Simone Bett (Operations Director), Jonathan Young (Managing Director)
time staff, and a portfolio of major blue chip clients including BAE Systems, SSE, Lloyds Banking Group, the Scottish Government and RBS. Shona Johnstone, Speakeasy's Perth-based Finance Director, is upbeat about the company's prospects for the rest of the year: "It's been a great start to 2012 - but this is only the beginning of it. Later this year we will be expanding into new offices in central London, with upgraded edit facilities and an enlarged creative team. We're also very excited about some major new projects that are keeping our teams busy both north and south of the border, including a series of interactive training DVDs for NHS Scotland and a groundbreaking new film for BAE Systems' stand at the International Airshow at Farnborough in July."
The new electric machine, in common with the other two picking stations, will help recycle waste from across Tayside and Fife including materials such as polythene, plastics, metal, cardboard and paper. Binnwaste Management receive around 150,000 tonnes of materials each year and upwards of 86% of all waste is recycled in a bid to conform with the Scottish Executive’s “Zero Waste To Landfill” directives. Substantial investment and international expertise combine in one of the country's most technologically advanced waste recycling and disposal centres now at the forefront of Scotland's national waste strategy. Binnwaste is totally committed to protecting and enhancing the environment through everything they do and have pioneered environmentally smart ways to manage the waste material we all produce every single day. As an industry leader and Tayside's largest recycler with over 10 years waste management expertise they have developed an innovative, creative and supportive environment that generates organic growth and brings economic and social benefits to employees, the community, businesses and the environment.
Mountain climber Jalal Al Ibrahimi is planning new heights for Perth’s New County Hotel and Opus One fine dining restaurant after being appointed their General Manager. The Moroccan has returned to Perthshire after spells at the Macdonald Pittodrie House Hotel at Inverurie and New Drumossie Hotel, Inverness. From 2003-2010 he was Assistant Manager and Wedding Planner at Murrayshall House Hotel, Scone, and before that worked at the Salutation and Royal George Hotels in Perth. Jalal’s climbing has taken him from the top of the Atlas Mountains to the 19,360 feet summit of Mount Kilimanjaro. “The New County Hotel and Opus One already enjoy high reputations for quality, service and value,” he commented. “I’m looking forward to working with owners Owen and Sarah Boyle to further improve and extend their offerings and I am very excited about this new challenge.” And the team can already be proud of their achievements, taking a raft of awards recently at the Scottish Hotel Awards. Perth Chef Rory Lovie achieved national recognition only two months after being promoted to Head Chef at Opus One Restaurant being named Rising Star Young Chef of the Year. Perth College trained Rory worked at Let’s Eat and the Huntingtower Hotel in Perth before joining the Opus One team as Sous Chef almost four years ago. Thanks to Rory and his team, the New County Hotel, where Opus One is situated, also won the Bar Food Award for its Gavin’s Bistro & Bar, General Manager Gold Medal for Jalal Al Ibrahimi and a Housekeeping Award for Head Housekeeper Louise Smith.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
Speaking the language of trade The British Chambers of Commerce published a survey in April calling for more training in foreign languages to help boost British exports.
Even if your French goes no further than “Bonjour. Comment allez-vous?”, after a few lessons you’ll realise it’s better to tell your contact in Toulouse “I’ll see you at 5 o’clock” than “I’ll see you at close of play” (or worse, “COP”).
Key points from the survey include:
Maybe, though, you’re not interested in exporting. Well, what about attracting trade from foreigners already in the UK? Tourists (think of the spill-over from the Olympics!) or business visitors.
• language skills are vital to exporting • 61% of non-exporters who might consider trading internationally are held back by a lack of language skills • of those business owners that claim some language knowledge, very few can speak well enough to conduct deals in international markets. Only 4% can converse fluently enough in French; for Russian and Chinese, the figure is lower than 1% • foreign languages should be re-established as core subjects in education and training so that the next generation of business owners are “born global” with language skills and a more international mind-set.
By translating your website you’re showing your foreign customers that you care about them and welcome their custom. And if some of your content is in their language, they’re more likely to find your site – and bring you their business.
But, you may ask, which languages should I be learning, to do business overseas? Ultimately, your choice will depend on your export market. The most obvious languages are French, Italian, German and Spanish (the “FIGS”). Euro woes apart, we do much of our trade with Europe. Most of us have travelled there. We’ll have studied at least one FIGS language at school. And with FIGS you don’t need to learn another alphabet! But, to look at language learning from another perspective, stepping into the language learner’s shoes can help you communicate more clearly in English.
Obvious candidates are small consumer businesses – restaurants, shops, hotels, hairdressers…. Why not get some of your promotional material translated? Your website is a good, and cost-effective, place to start. Not necessarily the whole site – a single web-page (per language) containing key information for customers should suffice.
Remember, too, that adding more pages to your site could boost its search-engine performance and ranking. Speaking your customer’s language is a courtesy they appreciate. So take another look at languages – they could boost your business, at home and abroad. Marian Dougan Director, DNA Language Ltd
Translations, editing and website health-checks
Is your website fit? Gold medal fit? Boost your site’s performance with an Olympics health-check: how to make your site look better, function better and perform much better for you, your visitors… and your business.
Website Check-Ups Website Copy-Writing Website Translations Web-Writing Workshops Clear communication to help your business grow DNA Language Ltd info@dnalanguage.com | +44-141-942 0919 | www.dnalanguage.com 32 Drymen Road, Glasgow G61 2RG, Scotland (UK)
Opus One at the New County
Award Winning Restaurant “9/10 - Every mouthful pleasing” Joanna Blythman
Tel: 01738-623355
Meeting & Conference Rooms also available
Food Pub of the Year at Scottish Hotel Awards 2012
New County Hotel, 22-30 County Place, Two Course Special Lunch - £9.95 Perth, PH2 8EE Soup and Sandwich Deal - £5.95
www.newcountyhotel.com
Chargrill Menu - £13.90 Aberdeen Angus Beef steaks
2 AA Rosettes 2010 Urban Restaurant of the Year 2010 Scottish Restaurant Awards City Restaurant of the Year 2010 Scottish Hotel Awards
Dinner for Two - only £50 (normally £60, quote ref. “Chamber”)
Tel: 01738-623355 Also available for private hire and corporate entertainment Opus One at the New County Hotel, 22-30 County Place, Perth, PH2 8EE email- bookings@opusone-restaurant.co.uk
www.opusone-restaurant.co.uk
A La Carte Bistro Menu also available
Gavin’s Bistro
at the New County Hotel, 22-30 County Place, Perth, PH2 8EE email- enquiries@newcountyhotel.com
Tel: 01738-623355 www.newcountyhotel.com
Connected by innovative learning technologies
Unique balance Part-time options to progress your career at Perth College UHI.
Welcome to our campus Perth College is a registered Scottish charity, number SC021209.
Study a t your lo ca univers l ity
0845 270 1177 www.perth.uhi.ac.uk/2012
The big interview - Michael boyle Young Business Person of the Year 2011
Auchterarder stonemason Michael Boyle is director of his family company, carrying out specialist contract work across Scotland. His vision, hard work and success secured him the 2011 Perthshire Chamber of Commerce Young Business Person of the Year title. Here the 29-year-old craftsman who embraced all aspects of the business world to launch his own company talks to journalist Maureen Young about harnessing his ambition and his father’s skills in a recipe for success. As a young man did you imagine yourself as a businessman? No. I just wanted to work with my Dad doing something that I loved and knew I was good at. He was a self employed stonemason and I used to work with him at weekends and during school holidays learning all aspects of the trade. The decision to turn it into a family business came later.
How did you cope with being a boss? Being a boss was a whole new experience and one that I wasn’t really comfortable with at the start. I like to think the men we take on see how hard I work and hope they respect that and follow my example. If they see I’m willing to do the hours they might respect the standards I set and follow suit.
When did you first decide to run your own business? It was about five years ago. As skilled stonemasons, Dad and I were never short of work and I believed the potential was there to go from being merely self-employed to running our own limited company and having people work for us.
Was there additional pressure because it is a family business? Probably. Having pushed my family into it, I really had to make sure the company succeeded. Dad had to be convinced that investing in vans and tools and paying men’s wages would all be covered by our income. After the initial six months to a year he relaxed and agreed we’d done the right thing. And I couldn’t have done it without him.
What were the first steps? Persuading my Dad it was a good idea for one! He had seen other people try and fail and worried that it was an unnecessary risk. I eventually persuaded him to take the gamble and did all the research to find out everything we should do to set up and run a limited company. We were lucky to land a big contract straight away which put us well on our feet from the start. Were you anxious? Yes, very. It is nerve-wracking starting a company. I wasn’t worried about the practical side because I believed there would always be plenty of work. Specialist stone masonry is a dying trade and Dad and I had built up a really good reputation but the administration side of things was a different story. It was a minefield for the firsttimer and it was a steep learning curve getting to grips with tax, wages, health and safety, insurance etc. For the first two or three years I worked 24/7 - out on the tools during the day and attending to office work in the evenings.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
Five years on, are you more comfortable with running a business? Much more relaxed and confident. I still spend around 40% of my time on bookwork and the idea is to bring Mum into that side of things to free up more time for me to chase up contracts and work on the tools. What are the most difficult aspects of running your own company? I think it is getting the work/life balance right. It’s just not easy. The way the economy is at the moment we simply don’t want to turn work down and that means working some evenings and weekends to keep on top of things. I do still manage some holidays but I can’t remember the last time I had a Saturday off.
Are you proud of what you’ve achieved? Extremely. We’ve gone from chasing work to having people chase us to do work. The hard work has paid off. What prompted you to enter the Business Star Awards? It was my parents who entered me in the Young Business Person of the Year category. When I received a call to say I had been shortlisted for the finals, I thought it was a joke. I was over the moon to be shortlisted and was happy to go along to the awards ceremony as it looked like a good night out. It was a massive shock to hear my name called out - I couldn’t believe it. I was so surprised and so happy. I was shaking like a leaf when I went up to receive the award. What difference did winning that award make to your life? I have had a massive response. From friends, family, colleagues, business contacts and complete strangers. The publicity the Awards generate really raises your profile and suddenly everyone knew who I was. It was great to be recognised for doing something I love and for the work we’ve put into making the business a success. I put not just the hours - but my heart and soul – into the business and to be named Perthshire’s Young Business Person of the Year 2011 was just amazing. The title also generated several contracts for us which is fantastic – it added tremendously to the company’s reputation. Would you encourage other businesses to enter the Chamber Star Awards? If you are happy with where your company is and you have belief in yourself and the business then go for it. The recognition and rewards it brings are worth it alone. What about advice for those thinking about launching a new company? A lot of it is down to commonsense. Be sure that there is a market for what your business offers and investigate it and your competition thoroughly. And don’t try to be a multi-national overnight. Start small and let your results determine your rate of growth. Know your limitations. Only take on what you know you can deliver. Reputation is everything – one good job can make you but one bad job can ruin you. Do you have any regrets having taken that leap of faith five years ago? No, I wouldn’t change a thing. For me the time was right and, although it’s been very hard work, the results have been great. Where now - any ambitions? Yes - lots of ambitions. I have studied to get qualifications in various aspects of stonemasonry and also business management. The one I would like to study for is my Masters Degree in stone carving which would allow us to tackle special conservation and preservation projects on historic buildings. I also want to try something completely different. I love doing up old properties for resale and I would like to advance that business. I think it makes sense not to put all your eggs in one basket. But for the moment I’m more than happy the way things are.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
Perthshire Agricultural Society will stage it’s 150th annual show on the South Inch, Perth, on Friday 3rd and Saturday 4th August.
T
he show was first held in Crieff in 1862 and it travelled around the county for some years then took up permanent residence near Forteviot where it remained. In 1901 the council of Perth asked the Society to bring the show into the town to the Lesser South Inch and it remained there till 1998 when it moved to the larger South Inch. In 2000 the show moved again as flood barriers were being constructed on the South Inch. The show moved to Scone Palace where it stayed through to 2001. Unfortunately Foot & Mouth disease swept through the country and although Perth Show went ahead there were no cloven footed animals at the show. In 2002 the show returned to the South Inch in Perth but fate struck a vicious blow with pouring rain falling the week prior to the show and flooding the South Inch completely which meant the show had to be cancelled. The following year the show returned to its original home in Perth the Lesser South Inch and here it will stay. This year the show boasts the hosting of three national breed shows, Simmental Cattle, Border Leicester Sheep and Zwartble Sheep along with all the other breeds of cattle, sheep, horses, donkeys and goats. Saturday will be Ladies Day as far as the cattle judging is concerned as all the sections will be judged by Ladies, two of whom are well known Perthshire girls Kay Adams and Hazel McNee both Fotheringham daughters from Craighall, Forgandenny. Friday is the light legged horse day with judging taking place all day. Saturday is the livestock day with judging taking place in the morning culminating with the judging of the Champion of Champions which is between the champions of the Saturday sections. Saturday afternoon entertainment commences with the Grand Parade of Livestock, a spectacle worth watching. This is followed by Tug o’War, by the young farmers and pony games. The main attraction of the afternoon is a display by The White Helmets who are The Royal Signals Motorcycle Display Team. Trade, Craft and SWRI stands are in abundance with plenty for all to buy goods from cakes to combine harvesters.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
Business Support HEADER BAR
Everything You Need To Know About QR Codes – Mobile Call To Action!
Y
Chartered accountants offering accounts, taxation, and business advice and support.
ou’ve probably seen QR Codes all over the place and wondered what they were for. They are the little white squares with pixelated black patterns on them that sometimes appear on business cards, posters, t-shirts and even the sides of buses! They can be any colour at all but most companies tend to use the standard white/black style. The codes can be scanned by any smart phone although you may need to download an app first. Just search for “qr code” or “qr code reader” in your phone’s app store and you should find a suitable free one. When you scan a QR Code you get access to the hidden information stored within it. Most often codes contain a web address that will instantly open in your phone’s web browser but they can also store plain text information, phone numbers or text message templates. Companies might include a QR Code on their printed marketing material so customers can quickly scan them and get to their website without having to type it in or remember a long web address. It’s actually a good idea to send the customer to a landing page rather than just your Home page as this will have more impact and they’ll be more likely to take the action you want them to. Events companies are increasingly using them to encode links to a maps or web pages with directions. QR Codes are great for mystery promotions and product launches and are becoming a greater part of our daily landscape. Generating a QR Code for your business is simple and free. You can do it yourself from a site like www.qrcode.kaywa.com in seconds. Once it’s done you download the code image for later use. Some interesting, if rather impractical, places that QR Codes have been used include the roofs of buildings, the sides of buses and shaved into the back of footballers’ heads! Your QR Code should be somewhere your customers will easily be able to scan with their mobile phones so make sure you think your placement through carefully! Provided by Martin Smith at Inspire Web Development, Perth. Email: martin@inspirewebdevelopment.com Tel: Office 0845 617 0651, Mobile: 07796 274 313 Web: www.inspireitservices.co.uk
Dedicated to delivering a first class client service.
Moray House, 39 St John Street, Perth PH1 5HQ Telephone: 01738 632081 Fax: 01738 630989 Email: admin@bellandcompany.co.uk www.bellandcompany.co.uk
Martin Smith at Inspire Web Development, Perth.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
business Support
Crunch time for cookie users
T
he so-called ‘cookie law’ becomes effective on 25th May 2012. This requires every website owner operating within the EU to obtain consent before installing cookies on the computer of a visitor to their site. In addition, websites using cookies must set out a clear description of how cookies are used on the site and, if cookies are used to obtain personal information on a customer, the website must publish a privacy policy. A Cookie is a file that enables a website to store data relating to users. Cookies can record your browsing patterns and personal information without your knowledge.
The
Kenmore Hotel…
the perfect corporate venue
Day delegate & 24 hour delegate rates available. Whether you are looking to host a large conference or a small business meeting, we offer the ideal setting to get the best from your team. Award winning cuisine, cosy log fires, wide selection of fine malts, large wine cellar, comfortable ensuite bedrooms. Friendly atmosphere, true highland hospitality and a warm welcome awaits you at Scotland’s Oldest Inn.
Kenmore Hotel, The Square, Kenmore, Perthshire PH15 2NU Tel: 01887 830 205 • Fax: 01887 830 262 • www.kenmorehotel.com
The ‘cookie law’ includes any website that has a secure area where users log in, or one that has a shopping basket facility or runs advertisements from third parties and also websites with software collecting statistical information. Even if your website does none of these things it might be using cookies if it has software such as Google Analytics that collects statistical information about the use of the website or the number of viewings of particular pages on the site. All business should check their websites. At the very least businesses need to put a ‘consent to cookies’ clause in their terms and conditions and have a click to accept box for these terms. Pages containing a description of how cookies are used and, if personal data is collected, to a privacy policy must also be added to the website. Provided by Alan Matthew, Miller Hendry, Solicitors, Perth, Email: AlanMatthew@MillerHendry.co.uk, Tel: 01738 637311, Web: www.millerhendry.co.uk
Alan Matthew Miller Hendry Solicitors Perth
E M OT I V E A DV E R T I S I N G OCEAN70 - ADVERTISING & DESIGN
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
OCEAN70.COM
McLeod Glaziers McLeodGlaziers Give your conservatory a face-lift this summer with the McLeod’s Xtralite Sun Room Roof System
Rosemary House, Inveralmond Road, Perth PH1 3TW
Tel: 01738 638 888
www.mcleodglaziers.co.uk
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A meeting to remember - Day delegate rate from £18.00 per person - 24 hour delegate rate from £82.50 per room - Stunning boardroom overlooking marina Extensive range of meeting spaces available please contact the team for more details +44 (0)1700 811075 events@portavadiemarina.com www.portavadiemarina.com
Set in a beautiful part of Argyll, less than 60 miles from Glasgow, this striking destination has so much to offer. Something for everyone, from spa treatments to mountain bikes, a visit to Portavadie is the perfect way to spend a day. – World Class Marina – Restaurants and Bars
– Accommodation – Meetings, Events and Weddings
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fairways
Est. 1984
hr business support and recruitment specialists
Working with you - for you
Call 01738 632 561 for your complimentary consultation and HR audit today
DELIVERING SUCCESSFUL AND MEANINGFUL RESULTS FOR YOUR BUSINESS
Are you:
with complimentsRecruitment Solutions:
• Frustrated by the amount of time used to manage employment issues including recruitment?
Whether it’s a temporary or permanent member of staff or carrying out executive search and selection, we deliver the right selection of candidates to you at a highly competitive Royal British House, PH2 and 8HAtransparent ‘guaranteed’ price for • Searching forBalmoral the perfectSuite, training business partner and Leonard Street, rate. We Perth offer a clear venue? each project undertaken. What sets us apart is our realistic t • 01738 632561 f • 01738 639086 prices and the quality of service we provide. e • admin@fairways-uk.com w • www.fairways-uk.com
• Confused and concerned about your statutory obligations? Fairways Recruitment (Scotland) Limited
• Need more time to spend on your core activities and managing your business?
Registered in Scotland No: SC195669 VAT Registration No: 502 9493 48
Look no further than Fairways – your trusted adviser and provider of complete Recruitment & HR solutions for assistance regarding people management issues. Working with you, for you; we are the only company in Tayside, Perth & Kinross providing a full 360° service from recruitment through to retirement. We recognise that there’s nothing more important in your business than your people, so when it comes to your HR, it’s important you have professional support. You are provided with ‘choices’ in terms of the support you require as we understand that every business has different needs. You select the level of service you want from us to support your business as well as the level of assistance you feel you need to manage people issues effectively and legitimately.
We can help you with: -
Contracts Policies, Systems & Procedures Staff Handbooks Recruitment Compromise Agreements
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*Special Offer for Small Businesses* If you employ 8 or less people including directors or partners, we provide a complete HR service for £70 monthly + VAT. Contact us today for more information. Visit fairways-uk.com, or call 01738 632 561 for your complimentary consultation and HR audit today
HR Business Support & Solutions: Fairways has in-house expertise to design and deliver the cost effective, meaningful solutions you need, when you need them. We ensure that support is always tailored and matched to the needs of your business. Our services include: - Managing Difficult Employees - Performance Management - Restructuring & Redundancy - HR Strategy Formulation & Evaluation and day to day employment issues, Employee Relations, Discipline & Grievance
Training Workshops: Our extensive experience in course design has enabled us to create the Fairways range of boutique workshops that cover a range of popular topics that include: - Absence Management & Wellbeing - Leading People through Change - Discipline & Grievance for Line Managers - Performance Management Our Promise: Our promise is to deliver: - The best HR practice and improved added value services - Customer care that exceeds both current and future expectations - Service tailored to your specific business needs
Business Support
MANAGING DEBTORS IN A RECESSION
Businesses can find themselves in trouble when debtors fail to pay what they are due – and sometimes the knock-on effect can be disastrous. Here, Graham Harding, Partner at Thorntons Law LLP, gives some advice on ways in which businesses can effectively avoid and combat difficulties arising from bad debtors.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
Business Support What will my solicitor do to recover a bad debt? In the first instance a solicitor will send a pre-action letter by recorded delivery and first class post. In many cases threat of court action from a solicitor will prompt payment. The recorded delivery letter also provides the solicitor with confirmation that the address you have for the client is correct. If payment is not received the next step is to raise court proceedings. The general rule is that the Defender should be sued in the Sheriff Court where he is domiciled and this is always the case if it is a consumer contract. If the debt is due by a business then place of performance of the contract will also have jurisdiction. A sole trader must be sued at his home address and not his business address.
With the country still in recession, cash flow and avoiding bad debt are even more important than ever and hopefully the answers to the following questions will be of some assistance.
How can I improve my cash flow? Consider whether you need to give credit for the supply of goods or services. If possible obtain payment in advance or on delivery. If you are going to grant credit facilities to your customer then:I. Know your customer. Make sure you know if you are dealing with a limited company, a partnership or a sole trader. If dealing with a sole trader, find out their home address. This knowledge is essential if at some point you need to sue them for payment. II. Be sure to obtain satisfactory bank and trade references. III. Issue your terms and conditions in advance of supplying the goods or services. These should clearly state the time limit for payment and the rate of interest if terms are not adhered to. If the contract is between two commercial entities the terms of the Late Payment of Commercial Debts (interest) Act 1998 can be applied and this provides statutory penalties and interest that can be claimed. IV. Have in place effective credit control procedures. If your customer does not pay within your terms of business do not let matters drift. Immediately send a reminder letter requesting payment within seven days. Follow this up with a telephone call to the customer and if there is still no payment refuse to supply any more goods or services until payment is made. If your customer cannot pay last month’s bill they probably will not be able to pay this month’s either and you are simply doubling your exposure. If payment is still not forthcoming then you will probably have to instruct a solicitor to try to recover the debt.
There are three types of procedures in the Sheriff Court depending on the size of the debt. If the sum claimed is up to £3,000 then the Small Claims procedure is used. Debts between £3,000 and £5,000 use the Summary Cause procedure and debts over £5,000 the Ordinary procedure. As the expenses awarded in a defended Small Claim action are usually limited to £150, it may not be economic to instruct a solicitor to represent you, although if you are a limited company you may have to be represented at a full Hearing. Under the Small Claims and Summary Cause procedures there is a Preliminary Hearing where the Sheriff will try to ascertain if settlement can be agreed. If parties cannot reach an agreement then the Sheriff will note the disputed issues and fix a full Hearing at which evidence from both sides will require to be led. The Ordinary procedure rules for debts over £5,000 are quite complex and really require to be undertaken by a legally qualified person.
I have Decree against a debtor does that mean I will get paid? Unfortunately obtaining a Decree for payment does not mean that you will get paid. The Decree gives the authority of the court to instruct diligence against a debtor through the use of Sheriff Officers. The first step is usually to have a Charge for Payment served on the debtor. This gives the debtor fourteen days to pay up, failing which further diligence, including a bank arrestment or earnings arrestment or an attachment of a debtor’s property can be effected. It is important therefore that your records show which bank your customer uses and if he is in employment and who his employers are. The attachment of a debtor’s property is in the main of limited use against private individuals, as most household items are excluded and the costs involved can be quite high. If the debt due is more than £3,000 then it is worth considering raising proceedings and making the debtor bankrupt. The threat of this can sometimes prompt a debtor to make payment. A solicitor will be able to advise you on the most appropriate methods of obtaining payment post Decree.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
Growth Through Exporting
Case Study 1
Business support
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Case Study 2
xporting is a key business growth strategy but many businesses don’t feel that this is for them for a variety of reasons. If your local market is saturated, experiencing low growth, seasonal or your market research has demonstrated a possible demand for your products or services in another country, then no matter what size of business you are operating, exporting is a realistic and viable option for growth. It can of course be a daunting prospect but there is a lot of practical assistance available to help you to successfully work through the process and breakdown any barriers. Any growth strategy has its risks and therefore needs careful planning. The Business Growth team at Perth and Kinross Council (PKC) can give you a sounding board to bounce your growth plans off, give an objective opinion as to the direction your business should be taking and then point you in the right direction for the support you need. There are also potential funding opportunities available through PKC for viable growth projects and also for attending overseas trade shows. The latter are a very effective way for you to test markets, attract new customers, source agents or distributors and make sales. In addition, Scottish Enterprise offers a Smart Exporter programme which has been specifically created to provide expert advice and practical support to potential exporters. They can help you to prepare for exporting, carry out research to identify new markets and overcome any barriers there may be. Their services are either free of charge or heavily subsidised and are available to you regardless of size, sector or previous exporting experience.
Iain Burnett – The Highland Chocolatier
I
ain Burnett, the Highland Chocolatier, a family business in Grandtully, began in 2006 and built up a fairly exclusive trade client base including many Michelin star chef and five star hotels – the first of which was Gleneagles. Those clients certainly helped gain the business credibility and the opportunity to have a presence in the exclusive retail outlets of Harvey Nicholls, Edinburgh and McEwen’s in Perth. The business produces high quality, artisan chocolates and has won a number of awards. Iain stated: “Our first toe in the export waters came as a direct result of an SDI lead through their representative in Japan. We were keen to see our products make the journey so we made contact and secured a significant order to an upmarket retail store. That order and contact seemed to open many doors for us, the majority of our orders coming as a result of networking and huge support from Global Scots, SDI, a number of Perth & Kinross Council contacts and our own home client base. “Following fairly closely on Japan, we had orders for the Middle East and Germany. Alongside that, the internet has made the world a much smaller place and we benefitted from orders from Australia, New Zealand, America, Canada and Japan. “Almost overnight our sales revenue was up 30% – and, of course, success breeds success which for us was creating 8 tonnes of artisan chocolates in a year. “The Gulfood Exhibition was tremendously important to us, creating a huge number of contacts and an invitation to tender and be shortlisted for airline supply. P & KC and a number of support groups helped us and without them it would have been a much harder task – at times impossible. “We continue to develop those leads, one almost converted and others very close - so it is exciting and rewarding. It has been a case of thorough preparation and planning on the business side, gaining information and experience from the strong network of contacts. When you add to this the reputation that is out there for quality Scottish exports like whisky and salmon it does make it easier for small companies like ourselves to hang onto their coat-tails, and the support that is available to help overcome the inevitable hurdles is tremendously important.”
Heatherhills Honey Farm
O
n a recent trade mission to Tokyo, John Swinney MSP was delighted to find local honey from Perthshire already placed in the market. Heather Hills Farm, a small company with only 7 employees, has been exporting to Japan, Germany and the USA for over 20 years. “If small companies like Heather Hills can manage to export on their own, there’s nothing stopping others following suit,” declared Mr Swinney. Mark Noonan, MD at Heather Hills, said: ”Our honeys and preserves have the quality and provenance that importers are looking for and we have invested in branding which is an important factor in our success. “Scotland as a brand, especially our food and drink, is well perceived and often traded at a premium in overseas markets. “It also helps if you can find a good freight company and insurer as these costs will be a major factor in your viability in the market and ultimately volume of sales overseas. Freight costs to the Far East are extremely competitive at the moment. It’s cheaper to send a pallet there than across the channel and,if you can find out your product codes and tariffs, you can even offer delivery to their door. With Sterling still at historic lows now is a good time to be looking at export growth”.
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
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t Ballathie House Hotel, we pride ourselves on our long history of looking after people. Royalty and leading lights of their day have all been entertained in our Scottish country house and on our extensive estate near Perth. Ballathie House Hotel is located on its own Perthshire estate and offers 41 bedrooms, combining luxury scottish accommodation in the Main House and Riverside Building. Fine Dining Food is important to us at Ballathie House. Scotland has such an amazing choice of
fish, game, meats, cheeses and more, our restaurant’s Head Chef and his team delight in doing them all justice. Sporting The beautiful county of Perthshire in Scotland plays host to a wide range of activities throughout the year, many of which may interest the sporting enthusiast. From horse racing to shooting, fishing and agricultural fairs, every month holds an event worth noting. Weddings Ballathie House Hotel offers an intimate and
elegant choice for starting married life in style. Enjoy exclusive use of our country house hotel for a real family feel to the day. You can even hold your wedding ceremony in the hotel. From flowers to favours, music to marquees, we work with you to create a Wedding Day to remember. Meetings & Events When it comes to conferences, meetings, private dining and events, we meet you all the way. Our quiet location in central Scotland, with easy access to Perth and other key cities, makes us a popular meeting place.
Ballathie House Hotel, Kinclaven, Stanley, Perthshire, PH1 4QN T: 01250 883268 | E: email@ballathiehousehotel.com www.ballathiehousehotel.com
At First City Events we don’t go in for slogans but if we did “uniquely elegant event delivery” might come close. Although we might add “meticulously tailored to meet your needs” and emphasise our passion for “eliminating the unexpected” while we were at it. After 20 years of helping other people’s events go swimmingly we’ve distilled the essence of our business; at First City every customer is special, every event is unique and every set of solutions is bespoke. We want your event to be a success almost more than you do. When we organised a conference for the Institute of Directors, their Executive Director wrote to tell us, “our conference last week was certainly the best organised event we have ever had – it ran just like clockwork! The feedback I have had from all the speakers is very complimentary about your coordination and liaison – everyone you had contact with expressed their high regard for your work – quite outstanding.” Let us do the same for you.
Contact: Gill Coltman & Joyce Lamond, Directors T: 01896 850547 / 01577 865498 | E: enquiries@firstcityevents.co.uk W: www.firstcityevents.co.uk
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Special Feature
Down to Business
Photo Courtesy of Graeme Hart, Perthshire Picture Agency
L
ast month, the people of Perth and Kinross went to the Polls and voted in 41 local councillors to steer the district through the next four years.
The public returned 18 SNP councillors who, as the largest group, opted to establish a minority administration on Perth and Kinross Council. The Scottish Conservative and Unionists have 10 councillors, Scottish Liberal Democrats 5, Scottish Labour Party 4, Independents 3 and Perth Independent Candidates’ Party 1. Perthshire Chamber of Commerce put the leaders of the four main political groups on the spot immediately, seeking their views on what they believe are the main issues affecting local businesses and what they plan to do in the next four years to address them. 32
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
Councillor Ian Miller
Councillor Mac Roberts
“It is vitally important that as a Council we help to create the right environment in Perth and Kinross for existing businesses to thrive and grow, and one that will also attract new investment into the area.
“After a period of intensive discussions between all parties, here in Perth & Kinross, the Scottish National Party decided to run with a minority administration. The Conservative Group, while still the main opposition group, has entered an informal arrangement with the SNP working with them on an issue by issue basis and we feel that this will be in the best interests of the people of Perth & Kinross.
Council/SNP Group Leader
That is what the last Council administration strived for, and that is what we will continue to do for the next five years. I believe that creating the right business environment starts with our education system. We need to give young people in Perth and Kinross the skills they need to succeed in the modern job market, and do all we can to encourage our youngsters to fulfil their potential. The future prosperity of our local businesses, the local economy and our communities depends on it.
Conservative Group Leader
Whilst willing to support them on proposals that we feel are in the best interests of Perth and Kinross residents, we reserve the right to propose alternative proposals we think would be more beneficial. We must now all move forward to meet the challenges which the new council will have to deal with over the next 5 years.
In Perth and Kinross we have some of the best education facilities in Scotland on our new community campuses, and in February the Council announced a further £62m investment in the infrastructure of our schools. This will equip us well for future decades.
The main financial challenge is going to be doing more with less, council tax has been frozen for a number of years and while additional funding has been made available it is not enough to do all that we are being asked to do.
Another crucial strand in creating a vibrant business environment is employability. The Council is making £250,000 a year available to help tackle youth unemployment in Perth and Kinross. This investment will provide modern apprenticeships and professional traineeships within the Council for 40 young people each year. The money will attract further inward investment of at least £100,000 from Skills Development Scotland to support the training of those young people.
The second major challenge is the economy of Perth & Kinross, it has been said that there is little that the council can do to boost the economy. However, the council can make Perth & Kinross a more pleasant place to do business by improving the appearance of the city and town centres, working in partnership with property owners etc.
We are also spending an additional £100,000 on employability support – making sure that local people can find suitable employment with local businesses. This will allow the Council to work with local businesses and our partner agencies to match people with jobs in Perth and Kinross. A very important aspect of a successful local economy is growth. We all realise that these are very hard times for local businesses, but as a Council we are committee to doing all we can to offer help and support to make sure all local firms can be a success. I would like to outline some of the support that is available to local businesses from the Council. In February’s Council Budget an additional £205,000 was announced that will be spent on measures to promote economic growth across Perth and Kinross. These include: • £90,000 to provide advice on small businesses, self employment opportunities, and funding and developing community asset transfers. • £75,000 to fund a bid to attract broadband investment. • £40,000 to market the area as a great place to do business. The Council also now has a dedicated of team of business advisors that supports existing local businesses to realise their growth potential. The Business Growth Team works with smaller companies that might not be catered for by other agencies such as Scottish Enterprise and Business Gateway. Services offered by the team include providing one-to-one advice to businesses; helping businesses to access support and advice from other Council services, and from other business development agencies; helping to source potential funding and offer direct financial support to Council business grants and loans. To date the Team has approved business growth grants with a total grant value of over £100,000. This will help attract additional private sector investment of £285,000. These projects are expected to create new jobs and safeguard existing jobs within the businesses being supported.”
There is of course the future of Perth City Halls which casts a gloomy shadow over the centre of Perth and this issue must addressed sooner rather than later. Unemployment is another issue, particularly youth unemployment. It is probably more important to be employed when young than at any other time of your life. Getting the discipline of good time keeping and the ability to follow instructions at an early age is vital for young peoples’ development. Providing our young people with the necessary employability skills is something which we as a council will have to concentrate on. Not everyone is academically inclined and for many of our young people an apprenticeship is a lot more relevant than further education. We also need to remember rural businesses. There are many vibrant small businesses in rural areas that provide employment for local residents. They deserve the council’s support. Another major challenge is the care of the elderly and vulnerable. Longevity while good news for all of us brings with it challenges, while many of us enjoy good health, well into our later years, there are an increasing number of elderly people who through sheer longevity require support from the NHS and the council. If we continue to deliver services to the elderly and vulnerable the way we do at the moment all our school leavers in twenty years time will be employed in the care industry. Care at home is what most people want and this is how it will be delivered in the future by a partnership between the NHS and the Council. The foregoing are our major challenges and I am sure more will appear over the next five years. I have every confidence however that by working together we will achieve satisfactory outcomes for the people of Perth & Kinross.”
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
Special feature - down to business continued
Councillor Archie MacLellan
Councillor Peter Barrett
“The difficulties being faced by the majority of the businesses in Perth and Kinross are mainly tied in with the recession.
“Throughout the election campaign the issues which came up time and again on the doorsteps were:
More and more they are suffering from the effect of increasing unemployment, or at best, low paid, part-time employment, lack of cash for investment and indeed, customers and clients having no cash.
Firstly: Empty shops on the High Street and city centre. People want their city and town centres to be thriving, attractive places with a lot of buzz and excitement.
To help alleviate the problem, this Council will have to consider a number of initiatives starting perhaps with the recognition that we must use a quality retail specialist agent with the necessary contacts to assist current local businesses and attract new ones.
Local people want a sense of security for their young generation and a good start for them into their adult working lives. Everyone knows a school leaver or college and university graduate now struggling to start their career.
We have to encourage the owners of empty properties, whether Council or not, to refit these properties to the highest standards to make them attractive to retailers.
The main issues affecting local businesses and the Council, are how do we work together in partnership to deliver growth in the local economy and make a difference which is visible and tangible to local people.
Labour Group Leader
We have to offer incentives to businesses to encourage them to expand in our towns, as well as the city, ie the first six or nine months to be rent free. Rents thereafter have to be set at the market rate for the area and, if necessary, give serious consideration to granting businesses a turnover rent until the current crisis has passed. We must not forget the needs of independents such as the highly successful Bertie Browns and help others to develop to their standards - and let's have no more nonsense about the colour of that building. We have to co-operate fully with the various businesses and examine whether the current Council policies on planning are proving to be a deterrent to their success and, now that we have achieved City Status, we have to take advantage of the funding opportunities this affords.”
Liberal Democrat Group Leader
Secondly: Jobs for young people.
Leadership and effective collaboration between the private, public and third sectors is essential to deliver growth and opportunities for everyone in our community including those furthest from employment. City status needs to be the springboard from which we kick on towards our ambitions for Perth as the economic engine for the whole of our area - it can't be seen as an end in itself. That requires us to ask questions both of the Scottish Government and ourselves: How will the Cities Investment Fund be targeted at Perth and how can Perth lever in additional funding, develop collaborative projects to attract private sector investment and accelerate the pace of investment into our area and economy? We need to grasp the opportunities of the Youth Contract with both hands and work with local employers, who are critical partners in providing the Youth Contract, to give young people the skills and experience they need to be successful in the job market. We need to get the message out to local businesses now, to ensure that this year Perth and Kinross gets its share of the 25,000 new modern apprenticeships and the subsidies available to local businesses. Access to funding for local businesses looking to expand is one area where collaboration, smarter working and innovation can make a real difference. PKC has at any moment in time around £50m on deposit. Instead of money being held in Banks and financial institutions which don't lend to local businesses, we need to ensure that our resources support local businesses and economic growth. I want the council to establish a £1m Business Loans Fund. Other local authorities are already doing this and reaping the rewards from new business startups and supporting established businesses to grow. We are all facing the challenge of increasing demand for services and falling resources. Being a bystander to gradual decline is not an option. The future lies in partnerships where the whole exceeds the sum of the parts, utilising the expertise and flexibility offered by the private sector, harnessing the benefits which social enterprises bring towards creating a more equal society and fulfilment for vulnerable members of our community, and tapping the rich resources in our communities, themselves, creating greater community ownership and responsibility for the common good.”
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
business support – Tax
Employee Benefits can be taxing I recently met a pleasant couple who ran their own business. They understood how to run their business profitably, although openly admitted they were unsure of financial accounts and tax. As they put it “we always thought our accountant looked after these things”. They had been unfortunate enough to receive a visit from the PAYE compliance arm of HM Revenue & Customs. The selection of these types of visit tends not to be random. Often they stem from information provided to HM Revenue & Customs which is inconsistent, strange or wrong. A common area for error will be a P11D form, which returns the benefits provided to an employee. My average couple had a problem. Their visit had arisen from an incorrect return which turned out be a genuine mistake. However, in the brief meeting we had I discovered various issues, most of which the owners did not really understand and felt they had been let down by their accountant. Regardless of the blame, there was a lack of understanding and several glaring errors had been made. Their business traded as a limited company and the shares were owned by various family members. In a rush to obtain a National Insurance saving they, like many other small limited companies, had used dividends to reward working shareholders as an alternative to paying them a salary. There is nothing wrong with paying a dividend if done correctly. However, they had been advised that some shareholders should waive their right to a dividend in order to divide profits tax efficiently. Further the dividends were paid weekly as part of the payroll and no paperwork produced recording the dividend paid. A bigger red flag could not have been waved at HMRC. By paying weekly dividends the payments could be determined to be remuneration. The company will have to pay the underpaid national insurance, penalties and interest. HMRC will, as a matter of course, go back up to four years checking for similar errors.
Unfortunately, it did not stop there. Other problems were apparent with the calculation of company car benefits. A second hand car had been bought and the benefit calculated using the purchase price rather than the list price of the car. Tax was due by the director and Class 1A National Insurance by the company. The directors had also borrowed money from the company for a couple of months to purchase a flat. Although the loan had been repaid the directors had received the benefit of an interest free loan. The beneficial loan interest should have been returned to the HMRC as an employee benefit in kind. This was 3 years ago so back tax, interest and penalties would apply. Although yet to be resolved the cost is likely to run to thousands of pounds and seriously affect the cashflow of the company. The advice to be learned by any business is that cutting corners to save tax does not pay off. HM Revenue & Customs are watching you and the information you submit. Once an enquiry is made any errors or mistakes found in previous years will be costly to your business. Provided by Andy Ritchie, partner at the Perth Office of Campbell Dallas LLP, Email: andrew.ritchie@campbelldallas.co.uk, Tel: 01738 441888, Web: www.campbelldallas.co.uk.
Andy Ritchie Partner Dallas Campbell
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
HSP 6571 • InCommerce Ad 194x137_Layout 1 16/05/2012 11:49 Page 1
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business support
New initiative in working against flooding
“The £7.50 Lunch”
Tuesday – Saturday, 12 – 3pm
“The £10.50 Dinner”
Tuesday – Friday, 6 – 9pm
S
cottish Environmental Protection Agency, Tayside Fire and Rescue, Perth and Kinross Council and the Scottish Flood Forum have formed a partnership aimed at introducing a new approach to reducing the risk from flooding to businesses and communities within Perth and Kinross and would like to invite you to be involved. The four agencies have set up this steering group to look at how we can work better together before, during and after flooding and develop options for increasing community resilience against it. At present the group is being set up on a pilot basis. One of the areas we are targeting is Perth City Centre - based on its success we will look at introducing similar groups in other areas across Perth and Kinross. We are confident that with input from local businesses we can make a positive difference. We therefore hope that you, as local businesses, will take the opportunity to join the group and shape the way in which we work together for everyone’s benefit. We intend to hold seminars and meetings within the next couple of months. You will be welcome to attend these events and hopefully assist the group in forming a plan and programme to reduce the risk and effects of flooding. Your attendance will also allow us to gauge what commitment, if any, you would be willing to give to the initiative. Dates for meetings and seminars will be published soon. Provied by: Neil Kerr, Station Manager Operational Assurance and Local Risk Manager Tayside Fire and Rescue Community Safety HQ, Dundee Email: neil.kerr@taysidefire.gov.uk Tel: 01382 825295/07824 307619 Web: www.taysidefire.gov.uk
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On presentation of this voucher the holder is entitled to 10% discount on the food element of their bill. Applies to A LA Carte Menu only, Tuesday to Friday.
Neil Kerr, Station Manager, Tayside Fire and Rescue
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
HEADER BAR new member profiles
Macmillan Cancer Support
MACMILLAN CANCER SUPPORT C/O 132 Rose Street Edinburgh EH2 3JD Tel: 07801 307028 Email: rmartin@macmillan.org.uk Web: www.macmillan.org.uk Contact: Roz Martin
Macmillan Cancer Support improves the lives of people affected by cancer. One in three of us will get cancer. We are all affected by cancer. We can all help. We are Macmillan. We are a source of support helping with all the things that people affected by cancer want and need. It’s not only patients who live with cancer, we also help carers, families and communities. We offer practical, medical, emotional and financial support. We are a force for change, listening to people affected by cancer and working together to improve cancer care. People who live with cancer are experts by experience. Together we use this knowledge to make a positive difference to the lives of people
affected by cancer. We fight discrimination – from challenging unfair travel costs and insurance policies to improving the national benefits system. We believe that we can all help. We can raise money – through marathons, coffee mornings, street collections, sponsored events. We can give time – at cancer care centres, events, fundraising groups. We can share experiences – online, in the media, with each other. We are Macmillan. Cancer is the toughest fight most of us will ever face but you don’t need to go through it alone – call us free on 0808 808 0000 to speak to our support line. For more information on getting involved with Macmillan Cancer Support, please contact
Roz Martin, Fundraising Manager for Perthshire on 07801 307028.
plumbers, house builders, architects and homeowners to create beautiful bathrooms at great value. The Bathstore’s aim is to make the creation of a new bathroom as stress free as possible. There is a stunning range of contemporary, timeless and traditional bathrooms to inspire. The choice in sanitaryware, furniture, baths showers and taps is extensive and can accommodate any budget. Their friendly, knowledgeable team ensure nothing is left out and that the end result is a beautiful bathroom that provides ultimate performance and great value. In the last 2 years, bathstore has launched its Basics range which offers unbeatable value for a tight budget. They have also
launched a Boutique collection which introduces a range made by Hatria exclusively for bathstore, designed by Nilo Gioacchini and made in Italy. They support our customers before, during and after the purchase of a new bathroom. Bathstore as a whole is on the verge of launching state of the art design software to enable 3D images of the bathroom in planning. They have a dedicated Technical Helpline staffed by experts to advise on any technical issues with any of our products. They offer 10year guarantees on most of our products, and they are open 7 days a week.
Bathstore
BATHSTORE Glenearn Road Perth PH2 0NJ Tel: 01738 440660 Fax: 01738 441661 Email: perth@bathstore.com Web: www.bathstore.com Contact: Bill Donaldson
Bathstore has been supplying quality, affordable bathrooms to Perthshire from its showroom on the Glenearn Road for the last 12 years. The Perth store is run by the same Franchisee who opened it 12 years ago, whilst Bathstore as a whole is now owned by Wolseley. The combination of a FTSE top 100 parent company with a local franchisee serves customers well in Perthshire. The backing of Wolseley gives peace of mind whilst the service, care and attention to detail throughout the process of buying a new bathroom is second to none from the Franchisee and his team. Bathstore is known for providing good design at exceptional value. They work with property developers, builders,
HeatWorks Stove and Cooker Centre
HEATWORKS STOVE AND COOKER CENTRE Ruthvenfield Road, Inveralmond Industrial Estate, Perth PH1 3EE Tel: 01738 624842 Fax: 01738 622909 Email: accounts@stoveandcookercentre.com Web: www.stoveandcookercentre.com Contact: Sophie McEwan
38
HeatWorks Stove and Cooker Centre is a family run business in Perth, Scotland, specialising in the installation of woodburning stoves and range cookers. From the friendly advice in the showroom from husband and wife team Neil and Sophie, to the highly skilled service provided by their team of fitters headed by Matt, the family run business HeatWorks’ main focus is to provide excellent customer service as well as a first class job. HeatWorks Stove and Cooker centre is your one-stop-shop for advice, design, supply and installation. All installations are carried out by their HETAS trained in-house fitters and they also offer free no-obligation stove and cooker installation estimates
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
within a 30 mile radius of Perth town centre. With a large contemporary showroom displaying stove and cooker brands such as Aga, Esse, Chesney's, Rayburn, Aarrow, Westfire, Firebelly, Franco Belge, Vermont Castings, plus many more, you won’t be stuck for choice. Whether you are looking for a modern free standing stove on a glass hearth or a traditional woodburner for your inglenook, you will find it at HeatWorks. As well as stoves and cookers, HeatWorks have a large accessories shop stocking a range of log baskets, cleaning materials, fireside accessories, cookware from Le Crueset and Joseph Joseph, Porcelanosa tiles and many mantle
designs. The friendly and knowledgeable team at HeatWorks are here to help with any queries you may have. The showroom is open Monday to Friday 9am – 4.30pm and Saturdays 10am – 4pm.
new member profiles HEADER BAR
myworldcruises.co.uk
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myworld
cruises.co.uk
myworldcruises.co.uk Bordeaux House 31 Kinnoull Street, Perth, PH2 5EN Tel: 07540 29 27 26 Fax: 01738 634680 Email: paul@paulsoave.co.uk Web: www.paulsoave.co.uk Contact: Paul Soave
After over a decade of going on cruise holidays I decided to investigate this interesting business sector, and its business model. So having looked at several companies I am pleased to have invested as a broker with Cruisenation who are an independently owned Cruise Specialist and as such offer every client impartial advice on any cruise. They are fully bonded with ABTA & ATOL so booking is secure and safe. All of their staff are trained to the highest standards and have all been on Cruises, so there is plenty of knowledge available when it comes to arranging the perfect cruise at an affordable price. This is why I chose this company to invest in and I am pleased to offer this service through my independent
trading arm of PSBC Limited. I created www.yourworldcruises. co.uk which can offer you value for money cruising by working closely with my great commercial team who work constantly with all the major cruise lines. As an avid “Cruiser” I would be pleased to have an informal chat with anyone who is thinking about a cruise or perhaps not considered one. I have to be honest and say that I was sceptical before I went on my first Cruise Ship, but once I tasted the food, enjoyed the entertainment and experienced waking up in the morning in a new destination I was smitten. It’s virtually trouble free and caters for Families, Seniors, Solo, Romantics and Special Needs. There is nothing missing for any
sector of society. I love talking about Cruising so why don’t you give me a call on 07714036040 or visit my site? This may be the first step to a great adventure.
Barley Bree
BARLEY BREE RESTAURANT WITH ROOMS 6 Willoughby Street Muthill, Nr Crieff, PH5 2AB Tel: 01764 681451 Fax: 01764 910055 Email: info@barleybree.com Web: www.barleybree.com Contact: Alison Bouteloup
Guests’ dining experience at one of Scotland’s leading ‘restaurants with rooms’ is even more special after its owners gave themselves a fifth birthday present - a new top-of-the-range kitchen. A new stove and hob - custommade in France - is the principal piece of equipment installed at Barley Bree in Muthill, near Crieff, shortly before it marked its fifth anniversary with a champagne and canapés reception. “It has been a huge capital investment but will boost efficiency and productivity, allowing me to be even more creative with our dishes,” said chef and co-owner Fabrice Bouteloup. Barley Bree was voted ‘Rising Star Restaurant with Rooms’ at the 2010 Scottish Hotel Awards
and Fabrice won a Chef ’s Gold Medal at last year’s event. He and his Scottish wife Alison took over the former coaching inn in May 2007. It has six bedrooms and is open from Wednesday to Sunday. As part of its Summer and Autumn packages it is providing entrance to the nearby famous Drummond Castle Gardens. Until 31 October it will include entry to the Gardens for two people together with a guide book for guests booking two nights’ dinner, bed and breakfast for £350. For more information or to make a reservation call 01764681451, email info@barleybree. com or see www.barleybree.com.
Infinityblu Dental Care
INFINITYBLU DENTAL CARE 60-62 Atholl Road Pitlochry PH16 5BL Tel: 01796 470001 Email: info@infinitybludental.co.uk Web: www.infinitybludental.co.uk Contact: Chris Barrowman
Soon to celebrate five years since opening, Infinityblu Dental Care in Pitlochry is rapidly developing a reputation as one of the top dental practices in Perthshire. When you choose the Infinityblu experience, you choose a dental practice that offers a fresh, unique approach to the provision of high quality dentistry. Infinityblu is a practice which has the patients at the heart. From the smiling welcome, the friendly, relaxed but professional approach, the contemporary setting, added to providing the best in modern dental care. Owner and principal dentist Chris Barrowman (pictured) has a special interest in dental implants, cosmetic dentistry and denture
stabilisation. Chris also accepts referrals from other practices for oral surgery and dental implants. The practice welcomed associate Carolynne Wells in 2011 who has added facial aesthetics and invisible orthodontics to the treatments available. The team aim to offer the highest standard of care available today to all patients, continuously improving knowledge and skills to offer the full range of treatment options to their patients. With a forward thinking approach, paired with excellent standards of dentistry, patients can expect smiles they only dreamed of. New patients are welcomed, so why not call in and have a chat about how Infinityblu can improve your confidence in your smile.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
HEADER BAR new member profiles
Lettings Direct Perth
LETTINGS DIRECT PERTH 8 Atholl Crescent Perth PH1 5NG Tel: 01378 630004 Email: garry@ldperth.co.uk Web: www.lettingsdirectperth.co.uk Contact: Garry Cumming
Lettings Direct is an independent property management and lettings company based in Perth city centre. Owner Garry Cumming, former partner of Easy Let, has over twenty years’ experience in the local lettings market and has now branched out on his own. Garry is supported in Lettings Direct by his wife Julie who brings with her a wealth of knowledge from the banking and financial services sector. The husband and wife team’s aim is to give as much support to landlords and tenants alike. They believe that with their attention to detail coupled with their passion for really understanding what their customers need, this positions
them high on the list for any new landlord’s or experienced investors who may be looking for a professional letting company to look after their properties. Lettings Direct currently manage over four hundred properties and with many ‘let only’ for the hands on landlords, the office is always busy. With demand from tenants becoming ever greater in these tough economic times the letting market looks set to continue to grow rapidly in the coming years. Lettings Direct list rental properties on Prime location, Lettingweb, Zoopla and Facebook as well as their own website www.lettingsdirectperth.co.uk, Perthshire advertiser and Radio Tay
Whether you have a single property to let or an entire portfolio, Lettings Direct have the proven experience and ability to maximise the return on your investment.
Methven Castle, Perth
Methven Castle Methven Perth PH1 3SU Tel: 01738 840016 Web: www.methvencastle.com Email: enquiries@methvencastle.com
Methven Castle is an idyllic hideaway offering luxury bed and breakfast. With it's beautiful setting overlooking the Perthshire countryside and stunning views, Methven Castle is a private home offering accommodation on an exclusive basis for those looking to celebrate a special occasion, a unique experience or who wish to be out of the limelight. This historical castle was once the dower house for Margaret Tudor, Queen of Scotland and any stay in this magical setting with comfortable bedrooms and luxurious en-suite facilities is an unforgettable experience. Don’t believe us? Believe the views of those who have enjoyed the experience! “They were over the moon at
everything about Methven Castle. You provided a weekend for them to treasure for the rest of their lives. Absolutely outstanding - I would heartily recommend you without reservation.” Methven Castle offers you the ideal setting for a fairytale wedding. The James IV Hall on the ground floor is an ideal venue for a special occasion, private party, corporate event or charity concert and can accommodate up to 60 guests. For a smaller, more intimate setting, the Sunken Garden makes an attractive alternative, weather permitting. Self Catering Holiday Cottage Relax and unwind in a newly built oak-framed cottage located in a two acre walled garden built
in 1796, adjacent to Methven Castle. This cleverly designed, charming cottage has spacious accommodation, en-suite facilities, a first floor bridge and gallery and can accommodate four to six people comfortably.
E.D.S. Thermoheat Ltd
EDS Thermoheat Ltd 12 Elcho Lane St. Madoes Perth PH2 7NZ Tel: 01738 860255 Fax: 01738 860255 Email: ts.mcginness@btinternet.com
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E.D.S. Thermoheat Ltd is a family run and owned company, based in Perth, Scotland, providing design services and product to the industrial heat treatment industry world-wide. Their committed and experienced workforce have the enthusiasm and commitment to advise and work with you to find the optimum system solution configuration to meet your specific high-temperature technology needs. Your success is what drives them - their passion is the technology, being your supplier a privilege. The services and products from E.D.S. Thermoheat Ltd form a comprehensive and coordinated portfolio for the construction and operation of high-temperature furnace systems
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
for sintering, firing, melting and heat treatment processes within a core temperature range of 400°C to 1,850°C. Benefit from the very competitive prices a familyowned and run company with an efficient professional organization and team structure can offer. All components and systems, whether standard or customized, can be produced for you in an economically effective manner. Their flexible organization and own production combine to provide you with significant benefits. Quality, service and competitive price are the points that characterize the benefits and advantages offered by E.D.S. Thermoheat Ltd which make them a genuine alternative to
other major companies. They would be pleased to help you with any technical and commercial questions you may have. Do not hesitate to contact them with your wishes, ideas and requirements. Test them - and see for yourself. Your success is what drives them.
new member profiles HEADER BAR
St Andrew’s First Aid
ST ANDREWS FIRST AID 48 Milton Street Glasgow G4 0HR Tel: 0300 4 666 999 Email: sales@firstaid.org.uk Web: www.firstaid.org.uk Contact: Mary McLuskey
St Andrew's First Aid is the premier First Aid training provider in Scotland. They have a strong history and heritage and, as they are deeply rooted in the Scottish community, they have direct experience in dealing with First Aid in the workplace. One of their key strengths is that they are able to provide a variety of HSE Approved First Aid courses to a wide range of businesses - from the catering to manufacturing industries. They can tailor their courses to suit your needs and their Price Promise ensures that when you combine both quality training with competitive prices - they can’t be beaten! So whatever type of business, they are here to help you meet your needs with regards
to Health and Safety Approved First Aid at work. Here are just a few of the courses they offer in Dundee and at venues throughout Scotland, or on your own premises: • HSE Approved First Aid at Work - day release or block courses • HSE Approved First Aid at Work Requalification • HSE Approved Emergency First Aid at Work • HSE Recommended Annual Update Every month they will offer a 10% discount to the first ten Perthshire Chamber of Commerce members to take advantage of their Offer of the Month Training. This month their offer is focussed on their HSE Approved
Requalification course. If you are one of the first ten using the discount code CHAMBER10, you will receive a 10% discount on your course. You can call 0300 4 666 999 or email sales@firstaid.org.uk to discuss your requirements, or request our latest catalogue.
The Wee Pie Company
THE WEE PIE COMPANY Smithy House, Glendoick, Perth PH2 7NR Tel: 01738 860 844 Email: rose.martin9@btinternet.com Web: www.theweepiecompany.co.uk Contact: Rose Martin
The Wee Pie Company specialises in artisan wild game pies and accompanying savoury products including raised game pies, hot water pastry pies and the soon to be famous Crust Dunker Ketchup and Crust Dunker Brown sauces. The Wee Pie Company has a passion for provenance and ensures that all of its game and specialty meats are sourced locally in Perthshire, or as close to Perthshire as possible and are preferably wild. The Wee Pie Company recipes are original and unique, having been developed over many years. Traditional cooking methods are used to ensure that the quality and flavour of the ingredients is enhanced and locked in to each
pie, giving you a mouth watering surprise with every bite. Only quality wild venison, rabbit, buffalo and wild boar is used and is slowly roasted with local seasonal vegetables. Each pie is a pure delight, an original flavour combination packed with chunks of meat, sleeping within their own sauces, encased in crisp flaky pastry just waiting for you to take a bite... Fresh, seasonal and exciting is an understatement to describe the mouth watering experience that hits you when tasting these phenomenal cold water pastry pies. Feast your eyes on our wide selection of products, all local, all handmade and all from The Wee Pie Company. The ‘Poachers Pocket’ and
‘This Little Piggy’ can be found with their friends the ‘Venison Wallace’ and the ‘Chieftains Choice’ and many, many more at the Perth Farmers Market on the first Saturday of each Month, the Fife Farmers Markets throughout the month and in Stockbridge Market in Edinburgh every Sunday
Highland Safaris
HIGHLAND SAFARIS Aberfeldy Perthshire PH15 2JQ Phone: 01887 820071 Email: Julie.riddell@highlandsafaris.net Web: www.highlandsafaris.net Contact: Julie Riddell
Join Highland Safaris for a unique experience combining breathtaking Highland scenery, Award Winning and exhilarating Land Rover Safaris with Scottish heritage, inspiring walking & biking activities, and their exclusive Red Deer Park and Gold Panning Centre. Relax and enjoy their Café & Shop situated in a unique and stunning location – a truly authentic discovery of everything that makes Perthshire an exceptional destination. Established in 1992 by Donald and Julie Riddell, Highland Safaris have been awarded various accolades including Most Enjoyable Visitor Attraction and have been twice finalists in the VisitScotland Thistle Awards. They have developed
an enviable range of unique, innovative products which allow you to experience Scotland's rich heritage and fascinating culture. These serve both the Leisure and Corporate & Incentive markets. Highland Safaris have developed unique team challenges, team activities and incentive and corporate days ideal for all nationalities, fitness levels and age groups. Highland Safaris can also provide a unique opportunity to experience five star hospitality with a difference with corporate lunches or dinners as you “Dare to Dine Differently”.
wilderness. With a passion and knowledge of the area, wildlife, the surrounding environment, the rich heritage and fascinating culture Highland Safaris have created a truly Scottish Experience with everlasting memories. The Highland Safaris team has the experience, the knowledge and the expertise to ensure that your event runs smoothly from start to finish and is dedicated to ensuring your event is an outstanding success.
Through a range of specially created products, Highland Safaris guarantees to enhance your experience of the Scottish
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
Low cost, high value
10%
of basic salary for specialist roles requiring a wide range of skills, qualities, and specific qualifications.
Local recruitment doesn’t get any better than this...
Temporary to Permanent
CCN Limited is delighted to announce that we are expanding again and have now taken on another office on the 1st floor of the Algo Business Centre. We have also invested in some window advertising so don’t forget to look up to the first floor the next time you are passing by.
No Transfer Fee required after 13 weeks from Temporary to Permanent employment
Our recruitment team is also expanding and we have recently recruited two more exceptional consultants with skills in specific areas of recruitment. Stephanie Wright has a wealth of experience in providing temporary and permanent placements and specializes in high quality candidates for Administrative Support and Accountancy positions. Stephanie is very much looking forward to getting out and about and meeting you all.
CCN Recruitment
Aaron Goodrum has been introduced to the team to look after our Engineering Desk. Aaron has over 5 years experience working in industrial recruitment providing permanent, temporary and contract placements in both Scotland and UK wide. If you are thinking of recruiting a new member of staff why not give us a try and call CCN Recruitment today…
01738 450 441
Email your vacancy to enquiries@ccnrecruitment.com
CCN Recruitment
CCN Recruitment, Algo Business Centre, Glenearn Road, Perth PH2 0NJ
Chartered Quantity Surveyors & Building Cost Consultants since 1953.
19 Marshall Place, Perth PH2 8AG
(01738) 441144
Award winning customer service: Financial Times and Investors Chronicle Stockbroker of the Year 2011
CDM Co-ordinators, advising clients on health and safety duties in construction. 2 King James Place I Perth I 01738 625619
www.raogg.com
Established in 1875 Investments and income paid on them can fall in value. Redmayne-Bentley LLP is a limited liability partnership. Registered in England and Wales. Registered No: OC344361 Registered office: 9 Bond Court, Leeds, LS1 2JZ. Members of the London Stock Exchange. Authorised and Regulated by the Financial Services Authority.
The Crowning Place of Scottish Kings Scone is a place that breathes history like nowhere else in Scotland. Once the seat of medieval parliaments and the crowning place of Scottish Kings, today it is the home to the Earls of Mansfield, and a major attraction to visitors from all over the world. Poised above the River Tay, the Palace overlooks the routes north to the Highlands and across the river to the city of Perth. Set in 100 acres of magnificent grounds and gardens featuring David Douglas’ original fir and the unique Murray Star Maze. Combining unique heritage and a stunning location, Scone Palace is the perfect venue for corporate entertaining, product launches, receptions, weddings, family celebrations, concerts and events. Our dedicated team of professionals will ensure your event is a glittering success from start to finish.
t: 01738 552300 e: visits@scone-palace.co.uk w: www.scone-palace.co.uk
A&S Properties were shortlisted in the Top Ten Agents in Scotland categaory at the ESTAS Award Ceremony recognising them for their excellent customer service as voted for by their clients during the course of 2012.
We guarantee you a monthly income from your property whether it’s occupied or not.
The awards were announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Hilton Park Lane London attended by 550 of the UK’s top estate and letting agents.
In these uncertain times, we offer peace of mind and take the hassle out of being a landlord.
Phil Spencer said ‘The ESTAS are the most important and valuable awards in our industry. To be shortlisted requires a lot of hard work, over a very long period of time.’
We reference and credit check potential tenants to ensure that your property will be looked after – it’s your investment after all.
Simon Brown, owner of the awards added ‘Agents that take part in the ESTAS believe passionately in providing the highest quality customer service. They are prepared to go that extra mile, prepared to take criticism as well as praise and prepared to invest and develop their businesses accordingly’.
We deliver an outstanding service to both landlord and tenant and offer a professional, friendly and reliable service based on trust.
The results of the competition were determined by research carried out amongst customers who are asked a series of questions about the service they have received from their agent. Over 33,000 votes were received making it the biggest consumer survey of its kind in the property industry.
Contact us today:
‘Everyone here at A&S Properties are absolutely delighted to have been shortlisted at the ESTAS awards. The award means so such because it’s our clients who have rated us not a judging panel. We pride ourselves on high levels of customer service as this award shows we must be getting it right!’ said Avey Mohammed, Managing Director.
FREE Property Appraisal Dundee / Tayside
01382 250034 Auchterarder / Crieff
01764 788005 Perth & Kinross
01738 446928 Your local property expert Letting, Management and Maintenance. Head Office: 1 County Place, Perth PH2 8EE www.asproperty.co.uk mail@asproperty.co.uk
Food & DRINK
What’s in your shopping basket? When you put potatoes, berries, jam, yoghurt or drinks in your shopping basket do you ever stop to think how they reached the supermarket shelves? Not many of us do but it’s interesting to note that a large number of the most popular potato and soft fruit varieties we enjoy every week started life at the James Hutton Institute in Perth and Kinross. Varieties of potato and soft fruit - raspberries, blackcurrants and blackberries - are developed at the Invergowrie site as part of a crop breeding programme run by the James Hutton Institute and its affiliate Mylnefield Research Services Ltd, which works with commercial partners to bring products to market.
Local grower, Arbuckle Soft Fruit, only grow Glen Ample and produce approximately 100 tonnes of Glen Ample fruit per annum right on the doorstep of the James Hutton Institute in Invergowrie. Angus Soft Fruit Ltd, a leading soft fruit grower and supplier who market 20% of UK fresh raspberries, claim their raspberry business is “built on Glen Ample”. Glen Ample plants are widely available to the public through mail order or from garden centres and nurseries. The Royal Horticultural Society has given Glen Ample their prestigious Award of Garden Merit. This delicious variety is a versatile cultivar that consistently produces a high yield with large fruit and excellent quality.
All of their raspberries, for example, are easily identifiable as they have the prefix Glen. One of the most successful and popular is Glen Ample, which is the number one cultivar in Scotland and forms the backbone of the UK raspberry industry.
Glen Ample not only meets grower, amateur grower and consumer needs but also creates wealth in our rural economy, Scotland and the UK
Most people will have already enjoyed Glen Ample, perhaps without realising which variety they were eating, as it has been on sale in all the major supermarkets for over 10 years and - thanks to the advent of polytunnels - is available from late May right through until late October.
Other soft fruit to look out for with the Hutton history are blackberries (all varieties are prefixed with Loch) and blackcurrants (all with the prefix Ben).
Even out of season it is possible to enjoy Glen Ample as it is widely used in products such as Baxter’s jam, Sainsbury’s Taste the Difference raspberry yoghurt and even in beer with the Edinburgh Innes and Gunn brewery recently launching Melville’s Raspberry Beer.
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And all of these berries started life at Invergowrie!
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
The Institute has been working on blackcurrant breeding programmes at Invergowrie since the 1960s and 50% of the world’s blackcurrant crop and more than 95% of the UK crop are varieties developed by their scientists. Did you know for example that every Ribena berry can trace its roots to Invergowrie? So if you have ever had Ribena then you are sure to have tasted these varieties as ALL the blackcurrants used in the famous drink have been bred at the Institute. The number one organic potato grown in the UK, Lady Balfour, is another variety from the Hutton breeding programme. Other potato varieties you could try are Vales Sovereign, a previous winner of Tesco’s 'Variety of the Year' Fresh Produce Awards and the Phureja cultivars, which were the first of their type to be commercialised in Europe, but are the second most widely grown potatoes in the Andes in South America. These Phureja potatoes; Mayan Gold, Inca Sun, Inca Dawn, Mayan Queen, Mayan Star and Mayan Twilight; have a distinct flavour and are best enjoyed roasted. They are available from major supermarkets including Tesco, Sainsbury’s and Marks & Spencer at particular times of year.
The James Hutton Institute was formed last year by the Macaulay Land Use Research Institute in Aberdeen and SCRI, the Scottish Crop Research Institute based in Invergowrie. The Institute encompasses a distinctive range of integrated, world-class strengths in land, crop, water, environmental and socio-economic science. It undertakes a wide range of research for customers including the Scottish and UK Governments, the EU and other organisations worldwide. The Institute has a staff of nearly 600 and 125 PhD students across its campuses. During its first year, the Institute has become recognised as a leader in research and thinking both nationally and internationally. The James Hutton Institute is part of a successful consortium that was awarded a £7 million contract for cereals research, funded in part by the Scottish Government. The aim will be to make an important contribution to global efforts to breed improved cereal crops. The projects hope to shed further light on the genomes of wheat and barley, the two most widely grown cereal crops in the UK. The genome of the potato was published in Nature last July. It was a global project but the UK contribution was led by the James Hutton Institute. The work was supported by the Scottish Government and the knowledge gained by this breakthrough will have far reaching benefits for potato breeding, the fight against potato diseases and pests and will boost the Scottish potato sector. The Institute is constantly working towards new improved crop varieties which will deliver not only better yields but also require less input making them more sustainable. In addition to those crops highlighted previously, their research includes malting barley for the whisky and brewery industries and the challenge to develop more robust, disease resistant varieties. So next time you pop something in your shopping basket - stop to look at the small print because you could be picking up a variety from closer to home than you think.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
■ Business Advice from Business Lawyers ■ Commercial Property Advice from Commercial Property Lawyers ■ Employment Advice from Employment Lawyers
Visit our Web Site at www.millerhendry.co.uk Perth 10 Blackfriars Street PH1 5NS Tel: 01738 637311
Crieff 14 Comrie Street, PH7 4AZ Tel: 01764 655151
Dundee 13 Ward Road, DD1 1LU Tel: 01382 200000
ACCOUNTS PREPARATION BOOK-KEEPING SERVICE COMPUTER INSTALLATION & SUPPORT BUSINESS PLANS PERSONAL & COMPANY TAXATION PAYROLL BUREAU REGISTERED AUDITORS
PERTH OFFICE
CRIEFF OFFICE
4 Albert Place, Perth PH2 8JE Tel: 01738 626163 Fax: 01738 440485 E-mail: info@finlaysonsca.co.uk
15 High Street, Crieff PH7 3HU Tel: 01764 654044 Fax: 01764 655487 Email: info@finlaysonsca.co.uk
DIRECT LETTINGS Lettings Direct prides itself on a service that is nothing short of excellent and we make every effort to Direct satisfyprides our client’s Lettings itself onrequirements a service that isand strive to achieve 100% satisfaction at all times, nothing short of excellent we make every by offering high standardand properties, in good decorative order, our clean throughout and well effort to satisfy client’s requirements maintained. and strive to achieve 100% satisfaction at all As quality we will not market any times, by letting offeringagents, high standard properties, properties that are in any form of disrepair or good decorative order, clean throughout ofinlow decorative standard. All clients who use Lettings can rest assured that we only and wellDirect maintained. work with the best !
As quality letting agents, we will not market any properties that are in any form of disrepair or of low decorative standard. All clients who use Lettings Direct can rest assured that we only work with the best!
Property Management
Property Management
“If you are looking for a dedicated and honest letting agent you have definitely come to the right place” 8 Atholl Perth, PH1 5NG “If you areCrescent, looking for a dedicated Email: garry@ldperth.co.uk and honest letting agent you have www.lettingsdirectperth.co.uk definitely come to the right place”
Tel 01738 630004 8 Atholl Crescent, Perth, PH1 5NG Email: garry@ldperth.co.uk www.lettingsdirectperth.co.uk
Tel 01738 630004
LIFESTYLE
DENHOLM
PARTNERSHIP ARCHITECTS S
ummer is here and with it comes the annual migration of caravans and motorhomes from garages on to our roads. But while this great British craze may mean frustration for other road users, it spells business for our tourist sector and the companies dealing with this growing market. Ian McCormack of Perthshire Caravans tells us more: “There has been a noticeable increase in the number of people investing in motorhomes and caravans recently. “You no longer have to compromise on comfort as the new generations of engine in the latest motorhomes give a much more refined ride and can be compared to driving a large car. The hiring of motorhomes can be quite expensive but a lot of people do this before they buy. “Even the most basic models of caravans/motorhomes are coming fully equipped nowadays with items like microwaves and stereos as standard. The higher spec models have wet central heating systems as you would have in your house. Caravans and motorhomes are very simple to operate nowadays. Heating, water heating, fridge etc. can all be turned on by the touch of a button. The days of paraffin lamps are long gone. “There is probably a larger degree of freedom with a motorhome. Many people will take these over to the continent and spend weeks or months touring round. “Motorhomes also lend themselves more to rough camping. This is a term used where you can stop really anyplace for the night without having to go to a park. Caravanners generally stick to the parks in the UK. “We have noticed that the rental market for static caravans has been quite buoyant over the past few years as well and this is mainly due to the expense of holidaying abroad. “But caravanning is not a new venture on the continent either - this is a venture that has been around for 100 years and looks like it will keep evolving with technology so will be around for a long time. “Residual values in caravans and motorhomes are very good so there is always value in them when you feel the need to trade in or sell them on.” Provided by Ian McCormack, Perthshire Caravans Email: enquiries@perthshire-caravans.com, Tel: 01821 670212, Web: www.perthshire-caravans.com
Ian McCormack of Perthshire Caravans
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
11 Dunira Street Comrie Perthshire PH6 2LJ T: 01764 670 899 www.james-denholm.co.uk
Special Occasions Hospitality Corporate Events
P PREMIER Venue erth’s
McDIARMID PARK www.mcdiarmidpark.co.uk www.perthstjohnstonefc.co.uk
Call 01738 459090
Membership benefits HEADER BAR
T
he Chamber is an independent, voluntary, non-profit making, non-political business organisation dedicated to the furtherance of members’ interests. It is the largest private sector business support organisation in Britain.
The Perthshire Chamber of Commerce has a voluntary Board of Directors from all over Perthshire and a wide range of business sectors. rship Membe fits e n e B
Perthshire Chamber has two paid full-time members of staff: Chief Executive, Vicki Unite, and Office Support & Events Co-ordinator Karen Wright, based at the Chamber’s office at the Algo Business Centre, Glenearn Road, Perth, PH2 0NJ. The Chamber can be contacted by telephone on 01738 450401 or by email: info@perthshirechamber.co.uk. We are delighted to offer a new package of business services through our affiliation with British Chambers of Commerce (BCC). The new services are listed below and provide even more added value to being a member of Perthshire Chamber of Commerce.
Our memberships start at £139+ vat for businesses with 1- 5 employees. Offset that against the following business benefits: Chamber Legal Expenses & Legal Help Line Chamber HR Chamber Roadside Assistance Chamber Primary Health Plan Cash Plan Chamber Business Choice Healthcare Plan PMI Chamber Merchant Services
Chamber Connect Card
Worth a minimum of £125.00 for the smallest business member. Worth a minimum of £350.00 for the smallest business member. Up to 58% savings on like-for-like services from the AA. Available from as little as £1.10 per week. Up to 30% savings on various healthcare packages. 50% discount on Chamber fees for three years or 20% cash back in the first year! Waived joining fee for Chamber members (worth £150.00). 24% savings on terminal hire. Discounted transaction charges with more competitive rates than the FSB Discounted access to Executive UK Airport Lounges and International Lounges. Discounted access to Corporate Hospitality facilities across the UK. Access to discounted local hotels, restaurants and other services at participating Chambers.
Plus:
Chamber Events
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Export Documentation Services
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Chamber Telecom
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Chamber Fleet Assist
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Chamber Money Zone
Events include: Regular lunch and early evening events, monthly networking breakfasts, free Business Lecture Series and an annual Golf Day. Plus many more including procurement and training events.
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Chamber Travel Zone
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Chamber Risk Insurance
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Business Mentoring
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Chamber Information Hotline
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Preferential Rates for an Exclusive Training Programme
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Member to Member Discounts
Chamber Voice Local & National Representation There are many avenues of communication and promotion available to our members including this quarterly InCommerce magazine, the Chamber Website, the Chamber Year Book and Appointments Diary and the Scottish Chambers of Commerce website and Directory.
Annual Dinner & Business Star Awards – Friday 23rd November 2012 This glittering evening celebrates Perthshire’s award winning businesses and takes place in November each year. Around 300 guests attend this black-tie event where the winners are announced and awards collected. Applications are available for any business registered in Perth & Kinross and this offers and excellent opportunity to promote and publicise your business and a fabulous evening to enjoy with like-minded business people. Look on our website for current winners and how to enter the next awards!
How much is Chamber membership worth now? Contact the Chamber office for further details on any of the above or refer to the website www.perthshirechamber.co.uk
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
HEADER2012 EVENTS BAR June Tuesday 19th
The Linked In Masterclass
5.00pm - 8.00pm
King James VI Business Centre
Perth
Tuesday 19th
Breakfast Networking
8.00am - 10.00am
McLeod Glaziers
Perth
Tuesday 26th
Taking your Social Media to the Next Level
5pm - 8.00pm
King James VI Business Centre
Perth
Tuesday 3rd
Networking Breakfast
7.30am - 8.45am
The Angus Hotel, Blairgowrie
Perthshire
Tuesday 17th
Annual General Meeting
6.00pm - 7.00pm
Algo Business Centre
Perth
Tuesday 7th
Networking Breakfast
7.30am - 8.45am
Café Active - Bell’s Sports Centre
Perth
Thursday 30th
Golf Day
12.00 noon - 5.00pm
Crieff Golf Club
Crieff
Tuesday 4th
Networking Breakfast
7.30am - 8.45am
Crieff - tbc
Perthshire
Thursday 20th
New Members Event - Open to All
5.30pm - 7.00pm
Squirrel Self Store
Perth
Annual Dinner & Star Awards
7.00pm - 1.00am
Crieff Hydro Hotel
Crieff
JULY
August
September
Future Diary Dates November Friday 23rd
Business Star Awards Entries Open! Terrific opportunity to showcase and promote your business to the whole area.
This year’s categories are:
Enter our Business Star Awards at www.perthshirechamber.co.uk
2. Outstanding Apprentice of the Year
Open to all businesses based in Perthshire – both members and non-members.
4. Excellence in Customer Service Award
1. Outstanding Young Business Person of the Year 3. Outstanding New Business
Quick and easy online applications – no printing or postage required.
5. Contribution to Sustainability award
Entries close Monday 10th September.
7. Innovation in Business Award
Winners announced at our Annual Dinner and Business Star Awards on Friday 23rd November at Crieff Hydro Hotel. Bookings: call 01738 450401 or email events@perthshirechamber.co.uk
8. Excellence in People Development
6. Excellence in Marketing
9. Business in the Community 10. Tourism & Hospitality 11. Business Growth through Exporting Rules and regulations available online - please read these carefully prior to completing any entry forms.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2012 www.perthshirechamber.co.uk
ACCREDITED SUPPLIER & INSTALLER OF WOODBURNING STOVES & RANGE COOKERS
Visit Our Showroom RUTHVENFIELD ROAD INVERALMOND PERTH PH1 3EE
Opening Hours
Monday to Friday: 9am - 4.30pm Saturday: 10am - 4pm
TEL: 01738 624842
Email: sales@stoveandcookercentre.com www.stoveandcookercentre.com
DESIGN SUPPLY INSTALLATION ACCESSORIES COOKWARE
With the power of a large engine, and the efficiency of a small one, the new EcoBoost engine in the Ford Focus is a triumph of contradiction.
macrae&dick. Outstanding.
Perth Ford Stirling Ford 01738 625 121 01786 445 445 www.macraeanddick.co.uk
Official fuel consumption ďŹ gures in mpg (l/100km) for Ford Focus 1.0 EcoBoost engine range (125PS & 100PS): urban 44.847.9 (6.3-5.9), extra urban 67.3-68.9 (4.2-4.1), combined 56.5-58.9 (5.0-4.8). Official CO2 emission 114-109g/km. . Optional 18Ë? Alloy Wheels shown, available on selected Focus models. Please note the taxation information provided is for the tax year 2011/2012 and is intended as a guide only. Ford Motor Company Limited recommends that the user seeks professional tax advice regarding their particular circumstances, and that this guidance should not be relied on as a substitute for such advice