INcommerce THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE
Business Stars prepare to shine Winter Festival lights up Perth and Kinross Law eats into food waste failures Growing Agritourism Working under pressure
ISSUE 23 • AUTUMN 2014
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PRESIDENT’S WELCOME
Contents
EDITOR’S INTRODUCTION
Members’ News.......................4 -7 Business Month........................... 8 Chamber Sponsors...................... 9 President Post for Highland Perthshire Director.................... 13 Chamber Golf Day............... 14-15 Growing Agritourism............ 16-17 A Winter Check List.................. 18 The Outsourcing Dilemma........ 19
Mike McDiarmid
I
am delighted to welcome you to this edition of our fabulous magazine – my first as President. Following another positive Year End position I look forward to embarking on another phase of new business support which we are working on for our members and I also look forward to meeting as many of those members as possible and hearing more about their businesses. November sees the first of our new knowledge sharing events where some of the Board Directors will introduce themselves and share their business stories, but most importantly, Directors will hear from members in attendance on their businesses. This will be an ideal way to unearth potential areas of required and available support and ideally result in a more effective use of the valuable experience and expertise that we have within our Chamber network. Our first event focuses on Family Businesses and Succession Planning. If you would like to see a particular business issue addressed, please do contact the Chamber office to let them know. These events are focused on the county as a whole and are held throughout the area we represent. I primarily represent the Aberfeldy area but our Chamber and Board support Perthshire in its entirety. As ever, the Chamber operates an “open door” policy. It is your Chamber. Your ideas and input are always welcome. I look forward to working closely with you in my new role as President. Mike McDiarmid President Perthshire Chamber of Commerce
Vicki Unite
I
am delighted to be working with new Chamber President Mike McDiarmid who brings a strong set of skills to the table and a wealth of knowledge and contacts from the worlds of farming, exporting, research and development. We are working on the launch of several new initiatives covering Exporting, Training, Start-Up Support and Network Support in response to requests from our members and the drives from Government in line with business and private sector recovery ambitions. We enjoy working in partnerships and are delighted to be part of this year’s Business Month. Bookings are flooding in for our Annual Dinner & Business Star Awards which closes this series of worthwhile business events and takes place on Friday 21st November at Crieff Hydro Hotel. I wish all our finalists the very best of luck with the next stage of the judging process and am delighted that they are already making the most of reaching the shortlist. The main aim of the Chamber’s Business Star Awards is to provide a tool for companies to use to market and promote themselves and it’s great to see them all making the most of it through social media and other avenues for the purpose of developing their businesses and raising their profiles. The Annual Dinner always proves to be a fabulous night of celebration and fun even if you’re not directly involved with the Business Star Awards. I look forward to working with Mike and rising to the continuous challenge of enhancing our business support for our members. Vicki Unite Editor of InCommerce and Chief Executive of Perthshire Chamber of Commerce
Law Eats into Food Waste Failures......................24-25 Wellbeing at Work................28-29 Perthshire Set to Sparkle in Winter Festival................. 30-31 Customised Awards.................. 32 New Member Profiles........... 36-38 Verdict on Obese Employees Hangs in the Balance............... 40 National Minimum Wage Increases................................... 41 Autumn Glory........................... 43 Events....................................... 44 Membership Benefits................. 46 Cover photo: Graeme Hart.
Victoria Unite Chief Executive Perthshire Chamber of Commerce Saltire House 3 Whitefriars Crescent Perth PH2 0PA T: 01738 448325 E: vicki@perthshirechamber.co.uk W: www.perthshirechamber.co.uk For advertising contact DTech on T: 0141 222 2202 E: sales@incommerce.biz For editorial enquiries contact the Editor, Vicki Unite on T: 01738 448325 E: info@perthshirechamber.co.uk Publisher: DTech InCommerce is published by DTech, Suite 3.3, Station House, 34 St Enoch Square, Glasgow G1 4DF. Telephone 0141 222 2202. E-mail: info@dtechuk.com. Edited by Perthshire Chamber of Commerce, Saltire House, 3 Whitefriars Crescent, Perth PH2 0PA Tel: 01738 448325. E-mail: info@perthshirechamber.co.uk. InCommerce is fully protected by copyright and nothing may be printed wholly or in part without the written permission of the publishers. The proprietors of this magazine are publishers and not agents, or sub-agents of those who advertise therein. They cannot be held liable for any loss suffered as a result of information gained from this publication.
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MEMBERS’ NEWS
FROM WEE PIES COMES BIG SUCCESS Not content with winning the Perth Chamber of Commerce Business Star Award for Excellence in Food and Drink production last November with head judge Chef Andrew Fairlie, The Wee Pie Company has recently won further acclaim having been chosen to supply their wee supper pies to Jamie Oliver’s Fabulous Feasts at The Ryder Cup 2014 at Gleneagles. With a new team of staff the Company has gone from strength to strength, also supplying Perth Race Course this season and repeating its collaboration with The Royal & Ancient Golf Club at St. Andrews supplying their range to its Members. Commenting on the events, company Director Rose Martin said: “it is a real accolade supplying to such iconic companies. We feel very proud and privileged to have been involved with such great sporting events this year. It underlines the quality of our products and allows us to share our passion for making great pies! “This is a really exiting time for our business and we’re very keen to get customers on board with the range and quality of the pies we create. “We are passionate about provenance and source all game and specialty meats locally within Perthshire – or as close to Perthshire as possible – which is great for our suppliers around the county. “We were extremely fortunate to catch up with Chefs Nick Nairn and Paul Rankin (pictured below) at The Dundee Flower & Food Festival and wondered if they might join the Company as our two new Sales Assistants!”
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
GOLD STAR FOR CRAIGCLOWAN FROM SCHOOL INSPECTORS In a glowing report made public by Education Scotland recently, Craigclowan School in Perthshire has won high praise from school inspectors for all round excellence. The traditional, co-educational school for children aged three to thirteen has an enviable record of achievement over the last 62 years. The inspection took place in June this year and the report speaks extremely positively about all aspects of school life. The inspectors were particularly impressed with the school’s “welcoming, caring and stimulating environment for learning” and praised its purposeful leadership and visionary plan for the future. The report commended its broad curriculum and inspirational extra-curricular programme, highlighting achievements in music and sports where the school is focused on actively encouraging enjoyment in out-of– class activities and celebrating individual excellence. The children themselves received recognition as articulate and enthusiastic learners at all stages, producing “work of a very high standard across different areas of their learning”. Craigclowan offers a modern and distinctive education but also places much emphasis on learning beyond the classroom, having over 50 extra-curricular activities on offer each week. This combination has resulted in Craigclowan children receiving 115 scholarships to leading senior schools in the last eight years.
MEMBERS’ NEWS MCLEODS LAUNCHES INNOVATIVE NEW DOOR RANGE
KEEPSAFE STORAGE Centres have expanded their Camperdown Storage Facility. The new, bigger premises will mean that Keepsafe can cater equally for your domestic or commercial storage needs, with over 20 different sizes of units from 25 square foot to 250 square feet, and for domestic customers our price includes up to £5000 of insurance cover. The site at Camperdown has increased in size by over 20%, while the well established location at Claypotts is currently undergoing a similar expansion with external drive up units, ideal for the commercial customer requiring access 24/7. The trusted choice for customers all over Perthshire, Tayside and Angus for over 25 years, Keepsafe is a company that is proud of its achievements and continues to go above and beyond customer expectations. Keepsafe is only too aware that the demands on your business can change at a moment’s notice and has developed flexible terms of hire tailored to suit your specific needs. The friendly and professional team are on hand to help and advice, whether you need somewhere to store extra stock or need a clean, dry and secure location to keep equipment, Keepsafe will have the solution. Also available at all our locations is a selection of storage units built specifically to suit customers requiring to archive their paperwork, we have small units suitable for 20 boxes right up to units able to take 300 boxes, we also have a secure shredding service available in all three locations we can help with the annual turnaround of documents and then provide a certificate to confirm that all paperwork has been securely shredded.
Local glazing firm McLeods is the first in Scotland to offer a new wave range of Slide & Swing Doors to consumers. The “Slide & Swing Door” is a new-generation multi-pane door that enables homeowners to maximise their living space and transform ordinary rooms, opening up spaces between rooms or between the home and the conservatory or garden in a way that no other traditional patio door can do. Derek Petterson, Chief Executive, commented: “Unlike Bi-folds, the Slide & Swing doesn’t encroach on internal living room or patio space when opening or closing and homeowners can open any part of the door for ventilation or access. It even operates as a partition and, when closed, the doors interlock together creating a solid wall that is extremely robust and far more secure than a traditional Bi-fold or inline sliding patio door.” The Slide & Swing Door is offered in an extensive range of colours including woodgrain finishes. The product has seamless, beautiful lines – there are no unsightly components on show – and it is easy to operate, sliding one panel at a time. It offers security for your home and, importantly, it also offers excellent thermal and weatherproof performance. Derek added: “We’re delighted to be the first company in Scotland to offer this specific range and this underpins our focus on bringing innovative products to the Scottish market and maintaining our leading competitive position in our sector.”
ROSY FUTURE FOR SOMETHING SPECIAL FLOWERS Something Special Flowers entered an exciting new chapter recently when they started trading from their newly refurbished premises in Blairgowrie’s Allan Street. This is a fresh new start for the former Chamber of Commerce Business of the Year Winners, with their first owned shop and a complete rebranding. The business has built up its reputation from its Wellmeadow shop over the last 11 years, but the opportunity to purchase their very own premises was an opportunity not to be missed and the move has been warmly accepted by the local community, who have acclaimed this new addition to what is one of the town’s busiest shopping areas.
Since winning the Chamber of Commerce Star Awards in 2009 the team at Something Special have gone on to achieve great success at RHS Chelsea with medals in the last three years including three Golds and the VOWS title of best wedding florist in 2012. This latest move will enable the business to realise the ambitions of bringing floristry classes to Perthshire – and even floristry holidays in the near future. Already Stephen, Jillian and the team have been encouraged by the public’s enthusiasm to their new gift ranges and positive remarks about the ambiance for their new surroundings. All looks rosy for the future at Something Special Flowers.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
MEMBERS’ NEWS
SCONE PALACE OPENS ITS DOORS TO OVERNIGHT GUESTS After months of renovation and conservation works, this summer saw Scone Palace open its doors to overnight guests for the very first time, adding an accommodation offering to their portfolio. The refurbishment of the apartment was the collaboration of Perthshire Architects, Harry Taylor & Co, Marshall Construction and interior designer, Louisa Gordon Cumming – all of which was personally overseen by Lady Stormont. CEO, Sarah Butler commented: “The estate is constantly looking for new ways in which to diversify and this is just one of a series of developments we have planned over the next five to ten years.”
The new Balvaird Apartment is set within the Palace itself and has been finished to an exceptionally high standard and recently graded 5 Star by VisitScotland. It is an ideal gathering place for families or colleagues celebrating a special occasion, for golfing breaks, country sporting holidays, wedding parties and short breaks. The apartment has been designed to accommodate up to six guests on a self-catering basis, and each of the three luxury ensuite bedrooms have been individually styled and named after family members. Guests can relax in the comfortable sitting room with magnificent views over the parklands to the River Tay or make use of the Sky television and Wi-Fi facilities. And it goes without saying that each stay will include a tour of the Palace and Grounds.
GLENEAGLES UNVEILS NEW EVENTS ARENA AND TENNIS CENTRE Hot on the heels of hosting a successful Ryder Cup, Gleneagles has announced plans for a new 2500 square metre event space – The Gleneagles Arena. Located within Gleneagles’ 850 acre estate, as part of its Activity School complex, the Gleneagles Arena will transform one of its current equestrian arenas into a modern and versatile event space which also doubles as a 4-court indoor tennis centre. Due to launch in Spring 2015, the new space will be perfect for conferences, exhibitions, product launches, concerts and team-building events. With capacity for 500 – 2000 guests, the five star resort will now be able to accommodate much larger groups. Its key features include: • Floor space of 2500 square metres • The creation of a new combined reception and retail area • 650 viewing seats • Loading bay access doors • 63 integrated hanging points tested to 500kg • 200A power supply with MCCB panel with a variety of sockets • A dedicated access route from car park, with 500 spaces • LED house lights and oil-fired heating Stuart Smith, Gleneagles’ Director of Events & Leisure, said: “After celebrating our 90th anniversary and hosting The Ryder Cup, this has been one of the most memorable years in Gleneagles history, and we are delighted that we’ll be able to keep the momentum going in 2015 with the launch of this fantastic new events space. It’s going to be an amazing blank canvas for all kinds of events – from car launches, to concerts, to foodie extravaganzas.”
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
MEMBERS’ NEWS
SCOTTISH THISTLE AWARDS The Scottish Thistle Awards are designed to discover and celebrate excellence and innovation by the Scottish tourism industry for visitors. For the first time, the Scottish Thistle Awards are being managed by several organisations, including VisitScotland, the Hospitality Industry Trust Scotland Scottish Tourism Alliance, Highlands & Islands Tourism Awards and the Scottish Licensed Trade Association. The Scottish Thistle Awards are based on regional champions from four areas around Scotland: • Highlands and Islands • North East & Tayside • South Central East • South Central West At time of going to press several Chamber members had been shortlisted. Members reaching the finals of this prestigious competition are:
LOCAL PR & MARKETING AGENCY SEES STRONG GROWTH THIS YEAR 2014 has been a fantastic success story for Perth based PR & Marketing Agency, Volpa, resulting in an impressive 42% growth in revenue. Founded in 2002 by Marketing guru Tricia Fox, the business has signed several high profile new clients in the last 12 months including The Famous Grouse Experience, Glasgow Botanic Gardens, luxury catering company Wild Thyme, Scotland’s Secret Bunker and Blair Castle. Managing Director, Tricia, said: “The office is buzzing at the moment. Our client list is growing steadily and, as a result, we’ve been in a position to expand the team by bringing in a graphic designer in-house, enabling us to offer a full end-toend PR and Marketing service to all our clients. It’s really exciting for the whole team to be working with such a diverse and stimulating mix of clients. Every day is certainly different!” Volpa now has a core team of six operating from their Perth offices, making them the city’s largest full service PR & Marketing agency. The team is aiming to end the year on an even bigger high by adding some awards to the growing trophy cabinet. The Enchanted Forest, another client of Volpa’s, has been shortlisted for Best Marketing Strategy at this year’s Scottish Event Awards. Tricia and her dedicated team will be seeking out some well-deserved recognition ahead of doing more of the same – continuing to grow their client base in 2015.
Most Hospitable Hotel Most Hospitable B&B / Guest House Auchentoshan Distillery and Visitor Centre – Best Restaurant Experience ScotRail – Best Event or Festival
Crieff Hydro (Crieff) Hilton Dunkeld House (Dunkeld) Craigatin House and Courtyard (Pitlochry) Ballathie Country House Hotel (Perth) Barley Bree Restaurant with Rooms (Crieff) Café Tabou (Perth) The Enchanted Forest (Perthshire)
Forestry Commission Scotland – Best Outdoor/Adventure Experience
Comrie Croft (Crieff)
Our Warmest Welcome
Loch Leven’s Larder (Perthshire)
Best Visitor Attraction
Blair Castle (Pitlochry)
Crieff Hydro Action Glen (Crieff) The Enchanted Forest (Perthshire)
KEY TALENT PARTNERS, BASED IN PERTHSHIRE: DELIVERING STRENGTHSCOPE® TRAINING IN SCOTLAND We are delighted to announce that we are the only licensed reseller for STRENGTHSCOPE® in Scotland. STRENGTHSCOPE® is a psychometric tool that an be used for recruitment, team building, career and management development. We all have Strengths, but do we get an opportunity to utilise them at work? When asked ‘how often do you get so involved in what you are doing that you lose track of time? 73% of people responded that this happens ‘about once a week.’ Could this be that they are in the wrong role or maybe they are taking on projects that don’t play to their strengths? We know that organisations that support their people to utilise their strengths have a higher probability of greater productivity, customer loyalty and employee retention. So why is it that most business still insist on carrying out annual appraisals and focusing on ‘what’s not working?’ Is this just habit? Focusing on strengths in appraisals leads to a 36% jump in performance vs. a 27% decline when focusing on weaknesses (Corporate Leadership Council, 2002) We help businesses focus on ensuring people get clarity on their natural strengths, individuals will realise their full potential, which means a more fulfilled and engaged member of staff. A wide range of companies such as Tesco’s, RBS, RAC, Santander, Aviva have found Strengthscope™ to be enormously helpful.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
CHAMBER EVENTS
BUSINESS MONTH
to managing directors and one-man new starts to globally established organisations.
The second Perth and Kinross Business and Enterprise Month is underway, offering an exciting and informative programme of conferences, workshops and discussion platforms covering all aspects of business life.
The events are listed below with details of venues, timings and companies and individuals taking part available at www.pkbem.co.uk
Designed to inspire and encourage businesses to succeed, the programme offers an event for everyone from apprentices WEEK COMMENCING 3RD NOVEMBER 2014 Mon 3
Maximising the Skills of Your Workforce – Perth Start Up Roadshow – Crieff Scottish Govt Budget Consultation Event – Perth
Wed 5
Family Business and Succession Planning – Perth
Thur 6
Flagship Business Excellence Event – Perth Mike Cantlay & Jamie Andrew HR – Becoming an Employer – Perth
Fri 7
Start Up Roadshow – Kinross
WEEK COMMENCING 10TH NOVEMBER 2014 Mon 10
Start Up Roadshow – Blairgowrie HR – Managing Performance for Success – Perth
Tue 11
Start Up Workshop – Perth
Wed 12
Start Up Marketing Workshop – Perth The Angels Share – Invest in Perth event – TBA
Thu 13
Bright Ideas Intellectual Property – Perth Social Media Surgeries 121 – Perth
Fri 14
Working with Young People: Benefits for Business – Birnam Start Up Roadshow – Pitlochry
WEEK COMMENCING 17TH NOVEMBER 2014 Mon 17
Start Up Social Media Workshop – Perth Start Up Social Media 1 2 1 – Perth
Tue 18
Start Up Business Planning – Perth The Psychology of Selling – Perth Youth Event – Perth
Wed 19
Brick & Clicks – a new business model – Perth
Thu 20
Start Up Finance – Perth Social Media Surgeries & 121 – Perth
Fri 21
Perthshire Chamber of Commerce Business Star Awards* (take off bold)
WEEK COMMENCING 24TH NOVEMBER 2014 Mon 24
How to gain business with the Public Sector in Scotland – Perth Perth and Kinross Green Technology Business Accelerator – Perth
Tue 25
Start Up Business Planning – Perth Start Up Book-keeping – Perth
Wed 26
Export Breakfast – Perth Go Network – Work Life Balance – Perth
Thu 27
Start Up Marketing – Perth Becoming an employer for the first time – Perth
For further information on the programme and to book a session at the Perth and Kinross Business and Enterprise Month, visit www.pkbem.co.uk. 8
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
CHAMBER SPONSORS
PARTNERSHIPS ENHANCE CHAMBER OFFERING
P
erthshire Chamber of Commerce is hugely grateful to the on-going support offered by their raft of committed Sponsor Partners.
The backing of key Platinum, Gold and Silver Partners has allowed the Chamber to function on a level otherwise unachievable. Their input guarantees an enhanced service for all our members in terms of the range of events, quality of service and dedicated support. PCC Chief Executive, Vicki Unite, explained the importance of these Partnerships and what they bring to the Chamber, as well as the benefits for those businesses signing up to a Partnership package. “The role of the Chamber is to support local businesses and the extent of that support would be severely restricted were it not for our generous Platinum, Gold and Silver Partners, working in addition to the support of our membership as a whole,” she said. “We introduced these tiered packages in response to the recession where we needed to make our sponsorship opportunities more accessible – particularly taking into account a huge percentage of Perthshire businesses are micro-businesses. “By creating these packages, which provide a core of common benefits – but have the ability to be fully tailored to the Partners’ requirements – we are able to offer a level of service that is closely aligned to the businesses’ marketing and promotional activities and overall objectives,” explained Vicki.
“The support that we receive from our Partners also allows us to subsidise our costs and reduce fee increases while continuously growing our service offering and support for members.” Vicki explained that the benefits package was not all one way and stressed that Sponsor Partners could capitalise on both raised profiles and on-going publicity through their year-long relationship, increasing their standing in the local business community. “Our Sponsor Partners are all businesses that are well established in Perth and Kinross and want to support the rest of the business community in the area – especially our wealth of SMEs and business start-ups,” said Vicki. “They are putting something back into the local business sector and we are extremely grateful for their foresight and generosity,” she added. “Perthshire Chamber of Commerce punches well above its weight and that is due in no small measure to our Partners. The level and breadth of service we deliver would be much reduced without their backing.” Vicki is happy to discuss Sponsor Partner packages with both existing and potential supporters at any time. “It really is a partnership and all our Platinum, Gold and Silver partners deserve the grateful thanks of the Board, staff and membership of the Chamber.”
Platinum Partners
Gold Partners
Silver Partners
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SEIZE THE OPPORTUNITY TO MAKE GOOD BUSINESS SENSE COMPANIES from across Perthshire are being urged to seize a ‘gilt-edged opportunity’ to help their businesses to develop and grow. The second Perth and Kinross Business and Enterprise Month offers an innovative and exciting programme of free events designed to assist, encourage and inspire local businesses to become success stories. The initiative will also feature a flagship business excellence event at the Perth Concert Hall on November 6 with keynote speeches from Mike Cantlay, Chairman of VisitScotland, and a number of other successful business people including Iain Hutchison of Merlin ERD and George Taylor of Mackie’s Crisps. Perth and Kinross Council, Perthshire Chamber of Commerce, Enterprise North East Trust, Federation of Small Businesses, Business Gateway, Perth College Centre for Enterprise and Scottish Enterprise have developed the programme which runs from 29th October until 28th November. A spokesman for the group said the Perth and Kinross Business and Enterprise Month aims to offers something of value to every business, regardless of size or nature of their activity. He said: “Perth City Region is one of Scotland’s fastest growing areas. Businesses of all sizes and sectors thrive here and enjoy operating in an area that supports their strategic objectives while offering a fantastic quality of life. “The Perth and Kinross Business and Enterprise Month aims to both galvanise and enhance these attributes across the local business community. “This will be a gilt-edged opportunity for businesses from all sectors to be inspired, entertained, challenged and encouraged to consider new ways of thinking to develop and grow. “Businesses will also be made fully aware of the huge amount of local support available to help them achieve their objectives.
ADVERTISING FEATURE
“We have pulled together a comprehensive programme of inspiring keynote speakers, innovative workshops, expert panels and targeted exhibitions that will bring genuine benefits and value to any business.
“We’d encourage any business, regardless of size or sector, to review the programme and ensure they snap up the chance to take advantage of this unique offer.” The month – which includes the Perthshire Chamber of Commerce Business Star Awards on November 21 – will cover almost every topic related to business including innovation, digital marketing, social media, accessing finance, sales, sustainability and enterprise. The programme offers engagement through a wide range of formats from one to one surgeries and small workshops to larger seminars and full day conferences. The event’s main sponsor is Fairways, the largest independent provider of recruitment solutions, HR business support and training specialists of its kind across Tayside, Perth and Kinross. Liz Jackson, Managing Director of Fairways, said: “In our sector we know the importance of providing the right advice and support to allow firms to concentrate on managing their businesses on a day-to-day basis. “Having access to expert guidance and information is a vital component of any business’s growth strategy. We’re delighted to be supporting the Perth and Kinross Business and Enterprise Month and look forward to playing a part in continuing to develop the region as Scotland’s most attractive location for business and investment.” For further information on the programme and to book a session at the Perth and Kinross Business and Enterprise Month, visit www.pkbem.co.uk.
w w w. pk b em .co.uk
ADVERTISING FEATURE
RYDER CUP
BUSINESS BENEFITS AND IMPACT As part of the business and community toolkit, Ryder Cup materials were available for businesses to order, free of charge. A business display competition attracted a number of entries throughout Perth and Kinross. Entries were creative and had a high visual impact which helped to create a sense of place and occasion. The winning entry was Marian’s of Perth and the runner up was Whisper Lingerie in Auchterarder. A dedicated section on the Council Ryder Cup website was developed with business information including information on tendering for contracts and engaging with Visit Scotland on promotional opportunities. THE 40th Ryder Cup was held at The Gleneagles Hotel, Perthshire, 23rd-28th September 2014. The Ryder Cup is one of the biggest sporting events in the world and drew a daily on-site audience of 52,500 from 75 different countries and an estimated TV audience of 600 million viewers across 183 countries. Perth and Kinross also hosted the Junior Ryder Cup at Blairgowrie Golf Club and attracted the highest ever audience for this event, 6,200 spectators over 2 days. The international nature of the event gave Perth and Kinross a unique opportunity to promote itself on a global scale. In order to capitalise on this, Perth and Kinross Council carried out a number of activities to maximise the business benefits from hosting the event. Golf Perthshire is an industry led initiative which will provide a lasting legacy from the Ryder Cup by growing the golf tourism sector in Perth and Kinross. Key activities include the development of a website www.golfperthshire.com, social media and online marketing materials, branding, communications, and membership recruitment. Ryder Cup and Junior Ryder Cup Business Briefings and Seminars were delivered to businesses in Auchterarder, Perth and Blairgowrie. The briefings provided businesses with information on the events, and highlighted the initiatives Perth and Kinross Council carried out, as well as the opportunities that are available to businesses from these global events. Marketing support was given to businesses in Auchterarder and Blairgowrie, promoting the areas as open for business throughout the events. This included promotional leaflets and press coverage.
The Council promoted Perthshire as a place to visit and invest in through marketing on Park and Ride buses and big screens located at Park and Ride sites. 15 buses were branded, both internally and externally, with Perthshire messaging and footage and images of the area were featured on screens at Park and Ride sites. Perthshire was also represented on the Visit Scotland Exhibition Stand at the Ryder Cup. A number of golf related activities took place in Perth City during the week of the Ryder Cup. These included musical and entertainment performances, golf simulator and crazy golf and a big screen showing the tournament. The economic benefits from the Ryder Cup are significant. The estimated benefit is a predicted £100m for Scotland and £25m for Perth and Kinross. An assessment of economic impact is underway and the results of this are expected by March 2015.
CHAMBER NEWS
PRESIDENT POST FOR HIGHLAND PERTHSHIRE DIRECTOR
A
berfeldy businessman farmer Mike McDiarmid has been appointed President of Perthshire Chamber of Commerce.
Mike (47), whose family has farmed in Highland Perthshire for generations, takes over the reins from Crieff hotelier Stephen Leckie. Married with three children, Mike has helped drive his family’s diversification projects forward into internationally acclaimed seed potato and fertilised chcken egg production, House of Menzies coffee shop, gallery and retail centre and Castle Menzies self-catering holiday cottages. A director of PCC for the last four years, Mike takes a keen interest in exporting and is anxious to encourage fellow members to tap into the potential of foreign markets for their products. “I am lucky enough to have recently become a Director of Caithness Potatoes in Perth which is a market leader in breeding and exporting, supplying direct into many foreign markets,” explained Mike. “Through our Mak Farmers company we also see our fertilised hatching eggs sold all round the world,” he added, “so I am acutely aware of the potential for all sorts of products to find new markets overseas and this is something I would like to progress during my term in office.” Mike will also help represent the agricultural and tourism sectors of Perthshire’s business community locally, nationally and internationally but stresses he will be an equally forceful mouthpiece for all types of local businesses.
New Chamber President Mike McDiarmid (left) takes up the reins from Stephen Leckie welcomed by Chief Executive Vicki Unite.
“The Commerce supports all and every type of business that wants to establish itself or expand and evolve within Perthshire,” he said. “As President, I will do all I can to champion our membership wherever and whenever possible.” Mike, whose interests range from skiing and shooting to rugby and piping, said he felt “extremely honoured” to be asked to take on the mantle of Chamber President. “I enjoy the enthusiasm, spark and support that exists within Perthshire Chamber of Commerce,” he said. “I have always been struck by how supportive and encouraging members are of each other and how everyone works hard to create a vibrant business profile for the area, encouraging more inward investment and expansion. “I enjoy meeting other business people and sharing experiences, concerns and solutions,” explained Mike. “As President I would like to see Directors become even more involved with the wider membership and perhaps encourage members to attend and address board meetings or invite businesses to open their doors to board meetings around the district.” Past Presidents of PCC have a proud record of representing Perthshire businesses at both local and national level and Mike is keen to continue that outstanding work in both a representative and lobbying capacity. “It’s a huge thing to be asked to be President of a Chamber of Commerce and I hope my two years in post will see us continue to grow and develop and play a key role as Perthshire’s most comprehensive business voice.”
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
CHAMBER GOLF DAY
BRILLIANT CONDITIONS AT BLAIRGOWRIE FOR CHAMBER GOLF DAY
Chamber Chief Executive Vicki Unite with Main Sponsor Gordon Wilson of Carbon Financial Partners (centre) and Douglas Cleeton, Managing Secretary of The Blairgowrie Golf Club.
G
uests at this year’s Perthshire Chamber of Commerce Golf Day, supported by Carbon Financial Partners, enjoyed their very own Ryder Cup experience at The Blairgowrie Golf Club, home of this year’s Junior Ryder Cup. Golfers again snapped up places in record time to embrace the magic of one of the world’s greatest sporting events at Perthshire Chamber of Commerce’s very own tournament on the Rosemount Course before it saw the cream of the golfing world’s juniors take to the fairways. Teeing off after lunch, players enjoyed a terrific afternoon of golf with fabulous scenery and perfect weather conditions. One of our members, Brian Harkins Managing Director of Binn Group, stole the show with a magnificent hole in one at the Binn Group sponsored par 3 15th hole. The sell-out event, sponsored by Carbon Financial Partners for the third year running, saw 20 teams compete for Winning Team, Winning Individual, Orange Ball, Nearest the Pin, Longest Drive and Beat the Pro competitions for a range of fabulous trophies and prizes. Gordon Wilson, Managing Director of Carbon Financial Partners, said: “The Rosemount Course at The Blairgowrie Golf Club was in excellent condition. The event organisation was first-
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
class and the staff at Blairgowrie couldn’t have been more helpful. The event was again very well supported by the local business community, the sun shone and everyone had a fantastic day. We look forward to supporting this quality event again next year.” Chamber Chief Executive Vicki Unite added: “The result of this partnership was, once again, a flawless event which was thoroughly enjoyable. We are delighted to confirm our partnership again with Carbon and look forward to an equally successful event next year.” Additional support came from: Platinum Partners (Bank of Scotland, Binn Group, Graham Environmental Services, Fairways HR Business Support & Recruitment Specialists, GS Group, The James Hutton Institute, McLeod Glaziers, Perth College UHI and Royal Bank of Scotland), Gold Partners (Crieff Hydro Hotel and Highland Spring) and Hole Sponsors – Castlecroft Securities Ltd and JB Corrie and Co. Ltd. The date for 2015’s event will be out soon, so please contact us now to note your interest and provisionally book for next year and be notified first to avoid disappointment. We can also offer teams who took part this year first refusal on places! Contact the Chamber of 01738 448325 or e-mail events@perthshirechamber.co.uk.
CHAMBER GOLF DAY The Carbon Orange Ball competition was won by the Loch Leven’s Larder team, consisting of Robin Niven of Loch Leven’s Larder, Iain Hardie and Andy Ritchie who collected the Cairncross Trophy and a four ball with lunch donated by Murrayshall Country House Hotel and Golf Courses.
The results are below and pictured above is Brian Harkins, Managing Director of Binn Group who got a hole in one – at the hole sponsored by Binn Group. The individual winner was Keith Scobbie of Graham and Sibbald who scooped the Chamber Millennium Trophy, a round of golf for two donated by Blairgowrie Golf Club and a luxury hamper donated by Loch Leven’s Larder. Two people tied with Keith on 39 points (Sandy Fyfe of Morris & Young and Robin Niven of Loch Leven’s Larder, losing out to Keith only on a count back.)
Carbon’s Gordon Wilson, second from the left, presents “orange ball” winners with their award. From left, Iain Hardie, Robin Niven and Andy Ritchie
Nearest the Pin winner, Alan Robb of RBS, went home with the Elder & Paton Quaich and a FootJoy golf top donated by The Blairgowrie Golf Club Pro Shop.
Carbon’s Gordon Wilson, right, presents the winning individual Keith Scobbie with his award Carbon’s Gordon Wilson, left, presents “nearest the pin” winner, Alan Robb, with his award.
The winning team, Carbon Financial Partners number two team, was made up of Mark Christie of Carbon Financial Partners, Andy Burrows, Russell Ogg and Keith Scobbie. They took home the Carbon Financial Partners Winning Team Claret Jug, beautiful Carbon individual decanters and shooting for four donated by The Gleneagles Hotel.
Carbon’s Gordon Wilson, centre, presents the winning team with their awards, from left, Keith Scobbie, Russell Ogg, Mark Christie and Andy Burrows
The Longest Drive was won by Mike McDiarmid of House of Menzies, winning six bottles of “Scone 900” ale donated by Scone Palace and golf accessories donated by the Perthshire Chamber of Commerce.
Carbon’s Gordon Wilson, left, presents “longest drive” winner Mike McDiarmid with his award. Photos by Fraser Band
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
ECONOMIC DEVELOPMENT
Growing Agritourism
Go Rural is leading an initiative to help grow Agritourism in Scotland with the overall objective of improving the profitability, productivity and sustainability of the farm, estate or croft business and create a more vibrant
and mainstream Agritourism industry. Perthshire-based Go Rural business manager Sheena Howden outlines the exciting new initiative to InCommerce.
G
o Rural came out of a Scottish Enterprise Rural Leadership Programme and was originally run as a pilot covering only a small part of Scotland but is now national and has members from the Shetland Islands down to Dumfries and Galloway. Although it is a young business, it has enormous potential for growth. The reason being that the Agritourism sector is seen as a real growth sector for various reasons which include future CAP reforms, succession planning and farms, estates and crofts requiring to look at other income streams to ensure the viability of the business. The other main reason for this being a growth sector is that there is an established International Agritourism consumer taking holidays in countries where Agritourism is established and where this is marketed effectively. Scotland is not known for Agritourism at present and is not marketed internationally in for this sector. Go Rural is working to establish what the market potential from worldwide consumers may be. Scotland’s domestic leisure sector also have an increasing awareness about farming, food and the countryside and this is also a key growth sector.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
Businesses operating in this sector are some of the leading businesses in Scottish tourism and leisure. We have some fantastic quality Perthshire members who cover a wide range of agritourism businesses including farm shops, accommodation providers, activities and food and drink. Perthshire members include Loch Leven’s Larder, Active Kids Adventure Park, Summer Harvest Oil, Errichel House & Cottages, Newmill Farm, Star Equestrian, South Littleton Holiday Cottages, Atholl Estates and Blair Castle and Cromald Cottages. Full details of membership, which continues to grow can be found on www.goruralscotland.com. Go Rural work closely with other stakeholders to look at ways where they can offer support and help lead the growth of the sector. Relationship building and mutual understanding is essential to support Agritourism and the Agriculture, Tourism and Food and Drink sectors in Scotland. Go Rural invited Julian Pace, Director of Rural For Scottish Enterprise to visit Tuscany and Umbria with them in July to
ECONOMIC DEVELOPMENT see how Italy, the world leader’s in Agritourism is fairing in this market. Since Caroline visited Tuscany in 2012 for her Nuffield Scholarship research, the Agritourism market in Italy has increased by 200 million Euros to a value of 1.2 bn Euros for on farm tourism alone, not including downstream activity or the multiplier effects in the economy. In 2012 this value was 1bn euros, so this confirms that Agritourism policies in Italy have continued to ensure growth for this important market for the Italian agriculture and tourism sectors. In order to understand what Scottish agritourism could achieve, we have compared Tuscany, one region of Italy to Scotland across a number of factors. We believe, given Tuscany’s market share is around 300 million Euros, with a lower population and lower land mass than Scotland, it is fair to give Scotland a target to achieve a market worth £200 million per annum, directly to farmers, estate owners and crofters from on farm agritourism within the next 3 to 5 years. In September, Go Rural returns to Tuscany and Umbria with 10 of Scotland’s leading Agritourism businesses for a learning journey. We will also be looking in the future at other learning journeys and visiting other countries to look at best practice. Go Rural have recently met with various representatives of the Scottish Government to discuss how the Government can best support the growth opportunities which Agritourism presents for Scotland. The SRDP funding pot will be considerably reduced and it is likely that there will be a lower number of grants available for farm diversification and that the amount of capital grant in itself will be lower. Some of the most successful agritourism businesses in Scotland were supported by previous rounds of SRDP funding and have since expanded, are employing an increasing number of people and are having a significant impact on the rural economy. We want to see new businesses offered support to allow the sector to grow. Our aim is to bring the sector together through digital connectivity, cross-selling and through a series of member
only business events and business suppers throughout the whole of Scotland, as well as Go Rural at the Parliament. The annual conference will be held in February 2015 which will bring everyone together to network and develop ongoing relationships. Go Rural has launched a range of business services packages which will promote the best quality rural businesses in Scotland and bring businesses together to cross-sell and network. The idea is to promote the talent that exists in the rural sector in Scotland. www.goruralforbusiness.com. Go Rural are also faciliators for the Scottish Enterprise Agritourism Monitor farm project. The aims of the project will be to improve the business performance and offering of the two Monitor Farm businesses and encourage participation by attendees which will lead to measurable improvements in their own rural tourism businesses. The two monitor farms chosen were Peel Farm, Angus and Laggan Outdoors, Dumfries and Galloway. The information gained from the project will prove invaluable in helping steer and advise future Scottish rural tourism initiatives and the improved business acumen of attendees will contribute towards the performance goals set out in the Tourism Scotland 2020 strategy. This is a tried and tested way to share knowledge, generate ideas and provide peer group support so that business owners have the confidence to invest and grow their business. In the summer we successfully ran a crowdfunding campaign raising £16,000 to raise funds to contribute to employing a talented Communications Graduate to help tell the story of Scottish Agritourism to the world. We were one of the first tourism businesses to raise money through crowdfunding and are now in the proceeds of employing a new member of staff. Over the coming months Go Rural will be working with others in the public and private sectors including the estimated 1000 Scottish Agritourism businesses to agree a strategy for growth in Scottish Agritourism and to tap into the worldwide Agritourism consumer market. Go Rural believes the Scottish market is currently worth £100 million, Go Rural is working to double this direct economic impact within the next three to five years. To find out how you can get involved contact sheena@ goruralforbusiness.com or 07881 773984 www.goruralforbusiness.com www.goruralscotland.com
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
BUSINESS SUPPORT
A WINTER CHECK LIST... ARE YOU PREPARED?
A
t this time of year it’s always better to be safe than sorry! Here are some points to consider for getting through the winter season ahead:
Regular servicing – employ a Gas Safe registered engineer to service your boiler at least once every 12 months. This will identify potential faults which could lead to system malfunction. Many manufacturers only uphold a guarantee if you have an annual service done by an appropriately qualified engineer.
www.denholmpartnership.co.uk
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Insulate pipework – it’s advisable to insulate any pipework that’s exposed (even in loft space) and this includes condensate drain and cold/hot pipework. Fit a magnetic filter – a filter system will retain debris and ferrous material that accumulates in the heating system. Sediment could have settled due to the system not being in operation over summer months. A filter should be used to not only loosen sediment but collect it as well. Check radiators – make sure that you bleed radiators, especially those at the highest points of your system and ensure that when the system is on, heat is distributed evenly across the surface of the radiator. If there are cold spots found, consider a Powerflush to improve efficiency and extend the lifespan of the system.
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Monitor pressure – sealed central heating systems should maintain the same pressure which is usually between 1-1.5 Bar. If the system is experiencing a drop in pressure and you have to recharge, then you potentially have a leak somewhere. Provided by Steven Stewart, Managing Director, Chas Stewart Plumbing & Heating Engineers Ltd Email: contact@chasstewartplumbing.co.uk Tel: 01738 627701 Web: www.chasstewartplumbing.co.uk
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
Established in 1875
Investments and income arising from them can fall in value and you may lose some or all of the amount you have invested. Members of the London Stock Exchange Authorised and Regulated by the Financial Conduct Authority Redmayne-Bentley LLP is a Limited Liability Partnership Registered in England and Wales No: OC344361 Registered Office: 9 Bond Court, Leeds LS1 2JZ. VAT No: GB 165 8810 81
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BUSINESS SUPPORT
THE OUTSOURCING DILEMMA
W
ith utility prices on the up, outsourcing procurement to a third party has become commonplace. The use of these third parties allow business users of gas, electricity, water and telecoms to make significant savings to their bottom line through access to exclusive rates and expertise. Whilst the benefits are obvious, there are a few factors to consider when choosing your broker or consultant. 1. Transparency Your broker or consultant should be upfront about how they make their money. Consultants charge on a fee/shared savings basis, whereas brokers build in a commission that is rarely disclosed. For example, a local nursing home recently contracted the services of an energy broker who tied them into a 3 year contract at prices almost 50% higher than the market average. If a broker advertises their services as ‘free’ think of the old adage – ‘if it’s too good to be true, it probably is.’
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4. Recommendations Seek out valid testimonials from named, satisfied customers. This should give you a feel for the service you are likely to receive.
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2. Credibility Look for price quotes from a wide range of utility suppliers. There should be a renewal offer plus at least four other suppliers from the ‘Big Six.’
If you are spending over £10k per year on utilities it is worth getting these costs reviewed by a third part with expertise in this area. Any reputable cost management service should offer a no obligation review.
Hospitality
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
CHAMBER STAR AWARDS
BUSINESS FINALISTS SELECTED FOR STAR BILLING
T
he countdown to Perthshire Chamber of Commerce Business Star Awards 2014 has begun in earnest as judges reveal their finalists from an impressive entry of local companies.
The shortlisted entrants for Perthshire’s most prestigious business awards will now be asked to “play their aces” as judges complete the task of visiting and interviewing this year’s finalists. Celebrating all aspects of the local business world, the area’s premier Awards will highlight the real “stars” across leading sectors including tourism and leisure, food and drink, retail, innovation, customer service, commitment to the community and exporting. Perthshire Chamber of Commerce also recognises the value of emerging talent and individuals who have proved outstanding in their particular sector will have a chance to shine in the apprentice and employee of the year categories. Entrants this year include regular Star Awards supporters as well as new faces, with established internationally renowned organisations sharing the shorltisted slots with emerging one man operations. Chamber directors, sponsors and experts from the business world will help unearth the shiniest Stars in one of the country’s most robust judging procedures in the run-up to a glittering showdown at a black tie dinner at Crieff Hydro on Friday, November 21. This annual celebration of the best in the business world always proves a spectacular night out and tickets (£65 + VAT) can be booked in advance by contacting the Chamber office on 01738 488325 or by email to events@perthshirechamber.co.uk or online at www.businessstarawards.co.uk.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
Our deserving finalists are: 1. Employee of the Year Award sponsored by McLeod Glaziers
• Dawn Baillie, CheckIn Works & Giraffe Trading • Lo uis e C ra w fo rd , Environmental Services
G ra h a m
• Mhairi Frame, Perth Autism Support • John Harvey, Vector Aerospace Component Services UK
2. Apprentice of the Year Award sponsored by Perth College UHI
• Kirsty Burns, Vector Aerospace Component Services UK • Scott Mason, Gary Bruce Electrical Contractors • Haley Napier, Copperfields Hairdressing and Beauty • Conor Nisbit, Kilmac Construction
CHAMBER STAR AWARDS
3. Most Promising New Business Award sponsored by Enterprise & Business Gateway
10. Business Growth Award sponsored by Johnston Carmichael Chartered Accountants
• Energy Perspective
• Carbon Financial Partners
• Strathearn Distillery
• Blimey Loans
• studioEAST Chartered Architects
• BlueSky Experiences • Merlin ERD
4. Excellence in Customer Service Award sponsored by Graham Environmental Services
7. Excellence in Tourism & Leisure Award sponsored by Bank of Scotland
• Blend Coffee Lounge • BlueSky Experiences
• Ballathie House Hotel
• Craigatin House & Courtyard
• Crieff Hydro
• Flintriver
• Perth Racecourse
5. Excellence in Business Innovation Award sponsored by Binn Group
• Air Service Training (Engineering)
8. Contribution to Sustainability Award sponsored by Stagecoach Group
11. Excellence in E-Commerce Award sponsored by Bertie Browns
• Scone Palace • VTP Clothing
12. Independent Retailer of the Year Award sponsored by Fairways HR Business Support & Recruitment Specialists
• Binn Group
• Baby Scan Studio Perth
• Perth College UHI, Perth & Kinross Green Technology Accelerator
• Blackhills Clinic
• The Gleneagles Hotel
6. Commitment to the Community Award sponsored by RBS
9. Excellence in Export Award sponsored by Perth & Kinross Council
• Bertie Browns • Iain Burnett Highland Chocolatier • Loch Leven’s Larder
13. Excellence in Food & Drink Produce Award sponsored by The James Hutton Institute
• Ballathie House Hotel • CheckIn Works/Giraffe Trading
• Iain Burnett Highland Chocolatier
• Perth Autism Support
• Agrivision (Scotland)
• Strathearn Distillery
• Westbank Enterprises
• Merlin ERD
• The Inveralmond Brewery
MEDIA SPONSOR
Be part of the highlight of the Perthshire Business calendar and have a terrific night out. Tickets are priced at £65 + vat and include Sparkling Drinks Reception, Fabulous local and seasonal three course dinner with tea/coffee and chocolates, Awards Ceremony, Entertainment and Dancing to live band
WEB SPONSOR
Lost In Music until 1am. Free return bus from Perth courtesy of Stagecoach Group. Special room rate at Crieff Hydro (quote Perthshire Chamber Star Awards). Don’t miss out - book your 2014 places online here, by email events@perthshirechamber. co.uk or call 01738 448325.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
People Finders Recruitment = Right Person = Right Culture and behaviours
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ADVERTISINGFEATURE FEATURE ADVERTISING
Out with Summer, in with Autumn The Car Fashion Wardrobe WELCOME to a new Season. In the car fleet industry, our business lives revolve around quarters in the year. This is due to the manufacturer strategy of managing our business supply into quarterly sectors. So with the leaves changing on our landscape, another car supply adventure arrives. With the woodland and bushes now showing us their end of season colours, there is no better time for us to go ‘green’ and showcase the new A3 e-tron. The A3 e-tron features 4 models of driving, EV, Hybrid Auto, Hybrid Hold and Hybrid Charge, whilst maintaining the A3 sporty design and driving performance. Audi are delighted to become part of the new ‘green’ world by producing our most sought after model in an eco-friendly engine. The features you would normally find are still on the label, such as LED Headlights, MMI Navigation Plus, Light and Rain Sensors and Rear Parking Sensors. For the discerning fashionist, the New TT will be the must have ‘hanger’ value in 2015. Our factory order is open and we can now order this new label. No doubt most of you will have seen the pictures
and read the articles and reviews, so naturally now you want to see the car. If you would like to be first to view the all-new Audi TT our Glasgow Centre will have the New TT in the Centre for a one day only on the 16th of October. Please contact us on 0141 565 4689 or your Local Business Development Manager in any one of our four Centres and we will endeavour to assist in this viewing.
FOOD & DRINK
LAW EATS INTO FOOD WASTE FAILURES Every day in Scotland we throw away the equivalent of 2.6 million slices of bread.
Every year Scottish households throw away £93 million worth of dairy waste – enough for everyone in Scotland to have milk on their cereal for the next six months.
We throw away £70 million worth of fresh fruit every year in Scotland – the equivalent of an apple a day for every schoolchild and teacher in the country for 18 months.
THE Waste (Scotland) Regulations 2012 have already impacted on many food and drink operations across Perth and Kinross. With the second phase about to bring the vast majority of local eateries within the new laws on January 1, 2016, waste management specialist Jim Brown, commercial manager with BInn Group, talks to InCommerce about the legal requirements to segregate food waste and the repercussions for local businesses.
I
n January this year the Waste (Scotland) Regulations 2012 legislation became law, requiring any business that prepares, produces or sells food and generates more than 50 kg of food waste per week to separate their food waste for collection. (* There are exemptions.) On January 1, 2016. that 50 kg will reduce to 5 kg effectively capturing all food businesses even if you are just a small cafe producing teabags and coffee grinds. Extensive publicity leading up to January 1, 2014, means all businesses should be meeting their legal obligations and have their food waste collected as a separate waste stream. If not, they risk falling foul of the law and SEPA has the power to prosecute with fines of up to £10,000. Businesses producing more than 50kg per week of food waste were encouraged to comply well in advance of the law becoming active and those who face similar legislation in 2016 are being urged to think about getting into the way of segregating food waste now. As Jim Brown, commercial manager with Binn Group points out, the new law makes sound environmental sense. “In the past, food waste was collected with general waste, mixed in and gone pretty much to landfill,” he explained. “Food waste contaminates everything so it ruined good recyclable materials meaning more went to landfill by default.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
“Our business is geared round landfill diversion so we look at putting everything through our materials recycling facility but food waste contaminates other waste that could have been recycled. “Now segregating at source means we can do something with that food waste,” explained Jim. “We are actually generating electricity from people’s discarded food. It shows what can be done if material is handled properly at source.” The other benefit to food and drink businesses is focussing the mind on how much waste they generate. Legislation is not geared to increasing volumes of waste but rather to try and reduce them. The cost of throwing waste away is significant and when businesses see the volume they produce in a separated bin it brings home the terrible waste of food. It focusses a business to look at food preparation, portion control etc. all of which leads to less tonnage of material being thrown out into the bin. “We want to see food waste tonnage reduced and also do something better with it,” said Jim. “This shouldn’t be seen as a hassle for businesses or a drain on their resources. It should be seen as a positive step for everyone.” In November 2013, a report carried out by Zero Waste Scotland identified the scale of food waste in this country – most of which could have been eaten.
FOOD & DRINK
In the hospitality sector alone, the total annual mixed waste was 266,200 tonnes – food waste accounted for 85,600 tonnes of that total. Over 32 percent. Of that food waste, 75% was avoidable and could have been eaten. It arises from three main areas – 21% spoilage, 45% food preparation and 34% from customers’ plates. The cost of food waste to Scotland hospitality and food industry is currently £166 million a year (from same 2013 research). “There are huge financial savings to be made by businesses reducing food waste by understanding how and why that waste is created in the first place and take action to reduce or prevent it occurring,” said JIm, “and everyone in Perthshire can play their part.” As part of the Waste Scotland Regulations it is mandatory for all businesses to have recycling separation for paper, cardboard, plastics, glass and cans – and now food. All of this ties into the endgame that by 2025 only 5% of waste in Scotland will be allowed to go to landfill. Seventy percent must be recycled and 25% can go for energy recovery, anaerobic digestion, composting etc. “It’s an ambitious target – but achievable. I think the Waste Scotland Regulations point the way ahead,” said Jim. “They are stealing a march on the rest of the UK and they are viewed as being both ambitious and progressive. “In many ways, however, we are just catching up with other parts of Europe but people are sitting up and taking notice of what we are doing in Scotland. “This is essential legislation. Until it came in people only paid lip service to waste management. Many signed up to best practice before legislation kicked in but others have been driven to do it only by law.”
Some businesses may feel they don’t have room for segregated waste bins but Jim points out that instead of having one large bin for all your waste, have three small ones for segregated waste – taking up the same footprint. “We do encounter issues with customers who don’t do it properly and contaminate their waste,” he explained. “But we have people here who go out to speak to businesses, engage with them and look at ways to encourage staff and reduce contamination. In long term this will reduce a business’s costs because the cost of general waste disposal is continuing to rise at a very high rate. “There are also issues (particularly with bigger operations) where there is a transient workforce, changing all the time. But we encourage them to make it part of their employee induction process so that they know the segregated bin system operating in the kitchens and the demands of the business’s own standards and the law of the land.” Segregated food waste is now seen as a useful energy resource. Through an anaerobic digestion plant, one tonne of food waste can generate about 300 kw hours of energy. TEG Environmental handles around 30,000 tonnes of food waste a year through its plant at the BInn Group waste management and recycling complex at Glenfarg. And according to the Renewable Energy Association, if all of the UK’s DOMESTIC food waste was processed by AD it would generate enough electricity to power 350,000 households.
* Exemptions – In Perth and Kinross there will be many businesses exempt from the new laws because of their geographical location. Legislation is based on population size or how close a business is to a “major” settlement. Businesses should check through the rural postcode search on the Zero Waste Scotland website.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
Mark MacDonald
Tel: 01738 828 767 Mob: 07872 519 755
Joiner & Contractor Your local building contractor Are you looking for an established building contractor in the Perth area? Look no further than Mark MacDonald Joiner and Contractor. We specialise in all aspects of building and joinery work for commercial and domestic clients in the Perth and Fife area. Whatever you are looking for, whether it be a new kitchen installation or a full new build, we offer a full project management service from concept to completion, working closely with you to offer a service that meets your requirements. Are you thinking about embarking on a project? Call us today for a FREE quotation.
When working with us you can expect: Bespoke craftsmanship • Reliable and competitive service • FREE quotations • All work guaranteed • Full project management service •
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Business Advice
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Visit our Web Site at www.millerhendrysolicitors.co.uk Perth 10 Blackfriars Street PH1 5NS Tel: 01738 637311
Crieff 14 Comrie Street, PH7 4AZ Tel: 01764 655151
Dundee 13 Ward Road, DD1 1LU Tel: 01382 200000
Christmas at Murrayshall Make this year special
Stutts St Stu tts Restau Restaurant est ra estau ran ant Festive F Fest estive estiv ive Lunch Lunch
Old Masters
From 12:30 pm – 2:30 pm
Festive Lunch From 12:30 pm – 2:30 pm
Wednesday 24th December 2014
Party Nights
Join us at 7:00pm for 7:30pm for a three course dinner followed by fun and dancing by the legendary ET Entertainment
Friday 5th, Saturday 6th, Friday 19th & Saturday 20th December @ £35.00 per person
Wednesday 24th December 2014
Festive Dinner From 6.30 pm – 9.00 pm -
Individually priced
Thursday 18th & Sunday 21st December @ £27.00 per person
Wednesday 23rd December 2014
Christmas Day
Christmas Day Thursday 25th December 2014
Thursday 25th December 2014 -
£60.00 per adult - £30.00 under 12’s £15.00 under 5’s
£80.00 per adult - £40.00 under 12’s £15.00 under 5’s
Hogmanay
Hogmanay
Wednesday 31st December 2014
fun and dancing by the legendary ET Entertainment
£70.00 perr adul adultt
Wednesday 31st December 2014
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£ 30.00 per adult, £ 15.00 per under 12’s 12’s, ’, ’s £10.00 underr 5’s 5’s ’ Non Resident Bookings Av Available A ailable 1:00pm to 2:30pm
T make To a booking TTel: (01738) 551171
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Murrayshall House Hotel . Scone . Perth . PH2 0PU
BUSINESS ADVICE
WELLBEING AT WORK Marliese Richmond, Planning and Policy Officer with Perth and Kinross Council, takes a look at what’s being done locally to promote good mental health in the workplace.
W
ellbeing Week has just been celebrated here in Perth and Kinross, with an extensive programme of activities taking place in October. Many employers were involved: from large scale companies such as SSE and Aviva; to projects such as the Biodynamic Vegetable Garden at Camserney; to individual therapeutic practitioners; organisations from across the voluntary sector such as Wisecraft, Giraffe and Six Circle; organisations with a focus on physical health such as Live Active Leisure; and statutory bodies such as NHS Tayside, Police Scotland and Perth and Kinross Council. These employers and employees recognise the importance of good mental health. Some people call mental health ‘emotional health’ or ‘wellbeing’ and includes: • How we think and feel about ourselves and other people • How we enjoy life and cope with its challenges
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
• How we react to and cope with events and our surroundings at home and at work • How we deal with change • How we communicate, form and keep up relationships, and learn. Recent survey statistics show that one in four people experience a mental health problem and more than a third of absences from work are mental health related. Each case of stress-related ill health leads to an average of 29 working days lost per person per year. Over half a million people report that work related stress made them ill and one in five people say they find work very or extremely stressful. Mental health problems at work cost Scottish employers over £2 billion per year.
BUSINESS ADVICE
In the course of a year, the total cost of mental health problems per employee for Scottish employers is £970. Employers have a duty of care to look after the wellbeing of their staff. The Healthy Working Lives programme provides information, advice, and other services to help create healthier workplaces. They can provide awareness sessions for staff and support health promoting activities in the workplace, and it is possible for employers to enrol in an Award Programme. In relation to Wellbeing, for example, Healthy Working Lives can provide guidance on managing stress, and can assist employers to carry out a ‘stress audit’. Email hwl.tayside@nhs.net for more information. They also run ‘Mentally Healthy Workplace Training’ which covers lots of different issues. Some of the things that help promote mental wellbeing in the workplace – like allowing adequate breaks and keeping an eye on staff workloads – are obvious to most and should be on any manager’s watch list. But beyond that, what works and what doesn’t? What about accommodating staff who have a disability relating to a mental illness? How should managers and work colleagues behave towards staff members who have become ill? Undertaking this nationally accredited course is a practical step employers and managers can take towards promote good wellbeing within their work place. Employers and colleagues can also play an important role in suicide prevention. The Choose Life Suicide Prevention programme aims to tackle the stigma and taboo around suicide. The ‘Read Between the Lines’ campaign calls
on everyone to be alert to the warning signs of suicide in their employees and workmates, as well as family and friends. The message is that if you’re worried about someone, asking directly about their feelings can help to save their life. Serious talk about suicide does not create or increase risk; it can help to reduce it. Openly listening to and discussing someone’s thoughts of suicide can be a source of relief for them and can be key to preventing the immediate danger of suicide. If a person does feel suicidal, encourage them to contact Breathing Space on 0800 83 85 87 or Samaritans on 08457 90 90 90, or visit their GP. One example of employers taking an active role in suicide prevention are those pubs which are members of the Pubwatch scheme. During Suicide Prevention Week, they distributed colourful beer mats which promote the key suicide prevention message of “Suicide. Don’t hide it. Talk about it.” and highlighting the Samaritans and Breathing Space helplines as well as useful webpages. The staff members of the Old Ship in Perth, for example, are very aware of mental health issues and are caring and considerate towards their customers. They have been making use of the beers mats on all their tables, where they have received good feedback. People read them and have even been taking them home. If employers would like to find out more about mental health, they can visit the Perth and Kinross Mental Health webpage on www.pkc.gov.uk/mentalhealth where there is lots of information about the training and services available. For more information on suicide prevention, click on http://www.pkc.gov.uk/suicideprevention.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
WINTER FESTIVAL
PERTHSHIRE SET TO SPARKLE IN WINTER FESTIVAL
P
erthshire is rightly recognised for its high quality and diverse annual programme of around 1,000 local, national and international events. Perthshire’s glorious autumn colours set the stage for a hugely successful 2014 Ryder Cup and our thoughts now turn to winter and the spirited celebrations that await during Perth City Winter Festival. Stretching between October and February, the Winter Festival has become a firm fixture in Perthshire’s calendar and for good reason too; last year an estimated £1.5 million was generated for the local economy from Perth’s Christmas lights switch on alone. Perth’s Winter Festival truly is a highlight of the year, reinforcing Perth’s reputation as a leading events destination. The objective of the Winter Festival is to generate additional economic benefits for the city through increased expenditure by visitors and residents while also contributing to the vibrancy and cultural life of the city. This year’s Winter Festival features a host of events and activities, from vibrant musical performances and adrenaline-pumping outdoor pursuits to delicious seasonal food and festive celebrations. Events will take place across a large number of locations during the four month festival and, for the first time, Perth’s Christmas lights switch on will be celebrated over two days. This enticing programme will result in increased footfall and will produce a geographical and seasonal spread of benefits for the area. For further information about the Winter Festival, visit Perth & Kinross Council’s website at www.pkc.gov.uk.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
HERE IS A TASTER OF WHAT IS PLANNED. NOVEMBER Royal Scottish Country Dance Festival 7-9 November 2014 Bringing the best of Scotland’s traditional music and dance together. Christmas Lights Switch On 22-23 November 2014 A festive extravaganza with free street entertainment, musical performances, ice sculptures and fairground rides, community singing and much more. Scotland’s Outdoor Festival of Chocolate 22-23 November 2014 A must for chocolate fans, this market-style chocolate shopping experience will feature some of the country’s top chocolatiers and the finest chocolates from around the UK will be on offer. Winter Wonderland 22 November – 7 December 2014 From an outdoor ice rink to a toboggan run, this will be a magical wonderland for all the family.
WINTER FESTIVAL
DECEMBER Santa Run 6 December 2014 Look out for many Santas making their way through Perth’s city centre on this 2k festive fun run. Christmas Lantern Parade 7 December 2014 A series of lantern-making workshops will take place during the day before this atmospheric evening lantern parade.
JANUARY Perth Masters International Curling Bonspiel 3-4 January 2015 The best winter athletes come together to compete in this elite curling championship.
FEBRUARY The Scottish Chinese New Year Festival 21 February 2015 From a parade to street entertainment and Chinese street food stalls, the New Year Festival will celebrate one of the largest gatherings of Scotland’s Chinese community.
NOVEMBER The Singing Tree 22 November – 7 December 2014 A singing Christmas Tree featuring local singing groups from the local community, schools and church groups. St Andrews Day Festival 29 November 2014 The best of Scotland’s produce will be on show in this market-style event, from haggis, venison and salmon to berries and whisky and Irn Bru, with entertainment from pipers and Highland dancers.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
BUSINESS SUPPORT
CUSTOMISED AWARDS
PITC A I R LI E — H OUS E —
AS UNIQUE AS YOUR BUSINESS
The number ONE for business meetings and functions in Fife. In today’s highly competitive world, it is vital for teams to work together to ensure each organisation is successful. Corporate business events are vital to facilitate effective teamwork throughout the team’s life cycle and to address the complexities of being successful.
B
usinesses benefit from a qualified, motivated, and productive workforce. SQA can help you formalise your learning by creating your own unique qualification. Your quality-assured qualification will be tailor-made to meet your business goals and allow learning to follow precisely the route you choose. The Scottish Qualifications Authority (SQA) is Scotland’s national accreditation and awarding body. As well as delivering Scotland’s school exams, we work with a huge range of businesses across the UK and beyond. The benefits for your business – focused on achieving your business objectives, SQA’s Customised Awards increase skills, motivation and staff retention. Each award fulfils our rigorous quality assurance criteria, provides staff with a certificate and could help you meet regulatory compliance. And with credit rating on the Scottish Credit and Qualifications Framework (SCQF) giving your qualification universal recognition, your workforce, customers and stakeholders will see exactly the benefits your award delivers. Truly bespoke, SQA’s Customised Awards give you space, scope and support to develop your qualification. Whether you’re building on existing in-house training, or starting from scratch, our flexible process fits around you and is supported by SQA experts. Learn how a unique Customised Award can work for your business. Get in touch with SQA today. For more information visit www.sqa.org.uk/customisedawards Provided by: Geraldine Balfour, SQA Regional Manager E-mail: geraldine.balfour@sqa.org.uk Tel: 07919 111182 Website: www.sqa.org.uk
Geraldine Balfour, Regional Manager, SQA
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
Set amid the rolling hills of Fife, Pitcairlie House is an ideal location for all kinds of corporate and business hospitality and events, including select private dinner parties (with a theme or entertainment if required), seminars, lectures or “away days”. Our country retreat setting offers an exclusive location for a board or management meeting.
telephone 01337 827418 • mobile 07831 646157
www.pitcairlie-leisure.co.uk
We are a small family run delicatessen and cafe, Daughter (Julie) and Mother (Lin). Been trading for five years, serving home cooked food, including full breakfast, tasty soups and made to order sandwiches and panini. All baking is home made including scones, carrot cake and thick caramel slice. Deli and grocery products are mainly sourced from Scottish producers and suppliers, along with a selection of ingredients for around the world.
10 Ancaster Square, Callander, FK17 8ED Tel: 01877 331220 email: deli.ecosse@yahoo.co.uk www.deliecosse.co.uk
Normal opening hours Oct - Easter 8.30am til 5pm Thursday to Tuesday, Closed on Wednesday. Easter to Oct 8am til 5.30pm. If you are planning a day in the great outdoors, pop into the deli to fuel up before venturing out or enjoy a well earned coffee and cake afterwards. Outdoor seating available, weather permitting, so enjoy a coffee or cold beer while watching the rest of the world go by.
ADVERTISING FEATURE
Unique honour for Perthshire specialist dental clinic PERTHSHIRE-BASED Blackhills Specialist Dental Clinic has been chosen to represent the private healthcare sector in this year’s influential UK Parliamentary Review. Helping to shape the future of key sectors, the Parliamentary Review will detail the achievements and challenges within private healthcare in 2014 for the first time ever. Blackhills Clinic in Aberuthven is the only dental practice and the only Scottish business to feature in this crucial blueprint for future reform. “To be honest, I couldn’t believe the news that we had been selected as the only UK dental practice to give a report to such a prestigious and highly regarded publication.” Specialist oral surgeon and clinical director at Blackhills, Paul Stone, expressed his “delight and honour” at being invited to contribute to one of the country’s most authoritative and renowned publications. “We are the only Scottish contributors and have been asked to respond to the 2014 Review topic of “Raising standards in private healthcare”. This is an issue we really believe in and work hard to maintain within the Clinic among all the staff and specialists”. The Parliamentary Review delivers a guide to best practice in management in key industries and across the public sector, reaching an audience of more than 150,000 of the UK’s leading business executives, Ministers, policymakers and opinion formers. The innovative approach taken at Blackhills Clinic under Paul’s leadership will now serve as an example to the rest of the sector. “At Blackhills Clinic we treat our patients by working as a team of specialist clinicians, cooperating and interlinking with each other to ensure that the best possible standard of care can be provided. This means that all the necessary treatment can be carried out at our purpose-built clinic in its central location right on the A9 just south of Perth.”
Parliamentary Review director Daniel Yossman said: “The key idea of the Review is to demonstrate how determined leadership and innovative thinking can really turn around organisations or to highlight best practice of outstanding leaders in their field – the contributors thus act as a template for reform. “We don’t just pluck businesses out of the air for the Review,” he explained. “Experienced research staff work tirelessly to source the outstanding practitioners in each sector whose work and good practice set them apart as key influencers and leaders in their field. “This is the first year we have featured a private healthcare review because we wanted to look at how it worked differently to the NHS. “Blackhills Clinic is seen as an outstanding representative of dental care within the private healthcare sector in the UK,” said Mr Yossman, “and their example will help to raise standards and set agendas within their field in the years ahead. “When the UK’s Ministers and executives read The Parliamentary Review they will have access to a unique blend of in-depth political analysis from leading commentators, combined with detailed business best practice accounts from their peers.” Combining political commentary from leading journalists, with sector specific insight from the Prime Minister, Secretaries of State, Ministers and MPs, The Parliamentary Review is an indispensable guide to industry best practice and how sector leaders have responded to challenges in the political and economic environment. The Review has several editions, each focusing on an individual policy area all with a strategic aim of raising standards by highlighting best practice. The Parliamentary Review 2014 - which will be released in December - features forewords by David Cameron and leading Government Ministers.
For further information please contact Blackhills Clinic Manager Trudie Imrie on 01764-664446
Your business is amazing… … isn’t it a shame no-one can see it here? InCommerce is read by business owners and decision makers … people who buy all kinds of services … if you’re not in here they won’t be contacting you! It’s too late for this issue but there’s always next time Call our Advertising Team on 0141 222 2202
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NEPALESE & INDIAN CUISINE
WE ARE NOW OPEN
Come along and enjoy a first class dining experience in our award winning Restaurant. NEPALESE & INDIAN CUISINE ... Our philosophy is to provide; Quality Food, Exceptional Service and Outstanding Value WE ALSO OFFER:
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• Business meetings and presentations Everest Inn caters for any Occasions to your requirements and your budgets.
36 South Methven Street Perth, Scotland, PH1 5NU • Tel: 01738 622563
www.everestinn.co.uk
Other Branches: 41 Montpelier Vale, Blackheath, London, SE3 0TJ Tel: 020 8852 7872
113 Station Road, Ashford, Kent, TN23 1PJ Tel: 01233 643643
32 - 34 High Sreet Hythe, Kent, CT21 5AT Tel: 01303 269898
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NEW MEMBER PROFILES
The Anglers Inn Business partners Phil McKenna and Ian Cooke have built up over 60 years’ experience between them in the hospitality and food business. When the opportunity arose to purchase The Anglers Inn they were delighted to breathe new life into this hidden gem situated in the sleepy village of Guildtown. Phil and Ian spent a full month refurbishing the property from top to bottom after The Anglers had been closed for the previous two and a half years.
THE ANGLERS INN Main Rd, Guildtown Perth PH2 6BS Tel: 01821 640254 Email: info@theanglersinn.co.uk Web: www.theanglersinn.co.uk Contact: Phil McKenna
The Anglers Inn has now established itself as one of Perthshire’s most desirable locations for a lazy lunch, superb
dinner or substantial Sunday carvery. Regular customers are now returning week after week. Facilities within The Anglers include a public bar, five en-suite rooms and a 60-seater restaurant catering for private parties, funerals, small weddings and other special occasions. Food is served all day every day from the specially selected menu with The Angler’s famous carvery being served every Sunday from noon until 7.00pm. It’s a guarantee customers won’t go home hungry.
Only four miles from Perth Racecourse and Scone Palace makes it the ideal venue for that short break. Gleneagles and St Andrews are within an hour of The Anglers and Blairgowrie Golf Club is a mere 10 minutes away. Some of the best salmon fishing in Scotland is also within touching distance. For good food in a pleasant and relaxed atmosphere come along and be looked after by The Anglers wonderful staff.
The location of The Anglers makes it ideal to cater for golfers, shooting parties, anglers and families alike.
People Finders Recruitment LOW COST RECRUITMENT SOLUTIONS FOR SMALL People Finders Recruitment BUSINESSES
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= Right Culture and behaviours
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LOW COST RECRUITMENT SOLUTIONS RECRUITMENT PACKAGES TO SUIT YOUR BUDGET
We recognise micro and small businesses need to have a tight control on their budgets and costs and Developed in Tayside, People the decision to recruit does not come lightly. With Finders has already rising job advertisingRecruitment costs, recruitment agency fees and the ever increasing job boards to select attracted clients from Dundee and from, the recruitment cycle and costs continue to Perth as it prepares to attract others grow upwards.
PEOPLE FINDERS TRANSPARENT PRICING STRUCTURESuite, – THE PRICE Balmoral Leonard Street YOU SEE IS THE PRICE YOU PAY Perth PH2 8HA EMPLOYMENT LAW Tel: 01738 639086 ADVICE Email: recruit@peoplefindersrecruitment.com Web: www.peoplefindersrecruitment.com Contact: Liz Jackson
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The business does not operate as a faceless call centre or remote internet based service as experienced recruitment professionals and HR specialists are always available to offer friendly, professional advice, help and support that’s already included in the cost. “This new recruitment service is predominantly for the micro or small businesses who are not in a position
• mind the tight controls smaller • • • Rapid Tyre Services • Founded in 2007 to address the All types of vehicles and all types Almost 40 years recruitment industry experience Respect for assignment deadlines
to utilise the full services of bespoke recruitment agencies. So whether it is cost effective recruitment advertising or a managed recruitment service, we guarantee to save clients significant £’s compared to standard recruitment agencies and recruitment advertising,” said Liz Jackson, managing director of Fairways HR Business Support & Recruitment Specialists, which has developed the service. “It’s a low cost, flat rate, high value option regardless of whether it’s a business with one employee or one thousand. This is the way forward for smaller businesses to recruit simply and cost effectively.” The Right Person = Right Culture and Behaviours = People Finders Solutions!
Continually seek to provide innovative solutions for our clients
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RAPID TYRE SERVICES The Old Dairy, PEOPLE FINDERS RECRUITMENT GET IN TOUCH Tel: 01738 474 274 or visit us at: Balmoral Suite, Leonard Street, Perth PH2 8HA West Lochlane Email us at: recruit@peoplefindersrecruitment.com (Job ads contact) Crieff PH7 4HT enquiries@peoplefi ndersrecruitment.com (General contact) www.peoplefindersrecruitment.com Tel: 07863 335 888 Email: mail@rapidtyreservices.co.uk Web: www.rapidtyreservices.co.uk Contact: William Halley
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RTS is a mobile tyre fitting service Low Co st :
gh where owner-operator, GuyHiHalley, Value Recr £399 uitment plus VAT
takes the inevitable hassle out of Solu tions tyre assessment and fitting. Tyres are inspected, ordered and fitted at a time and place suitable to the customer, whether that be at home, at your place of work, or indeed out in the field!
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
of tyres are serviced and supplied, whether it be cars, vans, agricultural or fleets, just take a look the website www.rapidtyreservices.co.uk to see the full range of services available. Offering a 24hr emergency call out, RTS ensures that the business customer is never out of action for long, effectively reducing downtime and maximising the time you need to run your business. For domestic customers, RTS offers no obligation free winter checks and guarantees the most competitive price in the market.
Testament to their business excellence, RTS were delighted to win the RBS Customer Service Award at the 2011 Chamber of Commerce Star Awards. Check the website and Facebook page for regularly updated offers and services.
NEW MEMBER PROFILES
Sintra Management Services Ltd Headed up by an ex Big 4 Management Consultant and International Programme Director, Sintra Management Services Ltd offers internal consultancy and executive level training in business skills including leadership skills, procurement, project management and finance.
SINTRA MANAGEMENT SERVICES LTD 10 Tullylumb Terrace Perth PH1 1BA Tel: 07837315129 Email: rarnott@blueyonder.co.uk Contact: Richard Arnott
In conjunction with our sister company, Business Management Training Group Ltd (Hong Kong), we also offer the internationally popular Advanced Certificate for the Executive Personal Assistant (ACEPAtm) which runs across Asia, Middle East, Africa and now in the UK and the USA. The Advanced Certificate for the Executive Personal Assistant
(ACEPA™) is designed to help executive personal assistants and secretaries successfully meet the increasingly demanding roles that are expected of them in the modern corporate environment. This 5-day programme is accredited by Qualifi and delivered from a unique top-down perspective that spans the range of duties now assigned to executive PAs, from basic presentation skills through to corporate strategy. Led by an experienced international Director, the course thus focusses on delivering a fundamental conceptual understanding of areas such as strategic thinking, corporate finance and HR, as well as practical skills in tasks including:
• Project management basics • Organising and running effective meetings • Delivering presentations • Interpreting financial reports and statements • Communication skills • Managing conflicts • Time management • Multi-tasking • Problem solving
In addition to training, Sintra Management Services can provide internal consultancy services including business improvement, change management and project management.
Westbank Enterprises Westbank Enterprises is located at Westbank Plant Nursery, Jeanfield Road, Perth and is a Social Enterprise partnership between National charity Shaw Trust and Perth & Kinross Council providing employment and training opportunities for vulnerable and disadvantaged people with horticulture as its base.
WESTBANK ENTERPRISES Wesbank Plant Nursery 17 Jeanfield Road, Perth Tel: 0300 7900 528 Email: westbank-ent@shaw-trust.org.uk Web: www.shaw-trust.org.uk/westbank Contact: Ms Euna Scott
Shaw Trust specifically run a range of enterprises and projects n a t i onw i d e ac ro s s s e c t o r s including catering, recycling and horticulture. These initiatives are firmly embedded in local communities and provide people with a broad range of learning and skills development, as well as employment opportunities.
The clients coming into Westbank Nursery via a referral process are known as Enterprise Assistants and are from a wide, diverse and challenged range of backgrounds – Criminal or Youth Justice; have a history of substance misuse; homelessness; mental ill health or have learning difficulties – in fact anyone who is facing a disadvantage in getting into work. The Enterprise Assistants sign up to a 26 week programme working in the Nursery and throughout will receive training from the Shaw Trust Enterprise Employment and Training Adviser to give them the best possible chance of finding work and sustaining it for the future.
There are also volunteer mentors who assist with, for example, job searches and provide general “people” support. Westbank, through a Service Level Agreement, supplies Perth & Kinross Council with all the plants for the area’s public displays and special events and sells summer hanging baskets to over 300 businesses. From spring 2015 the Enterprise plans to sell plants to members of the public and diversify further into other areas of horticultural related activities.
CIK Solutions CIK Solutions provide innovative business solutions to improve business performance. As the acronym in the company name suggests: Turnover is Vanity, Profit is Sanity, but CASH IS KING!
CIK SOLUTIONS www.ciksolutions.co.uk Tel: 07506 701376
Many business owners are driven by a desire to increase turnover but often lose sight of profitability, and more importantly cash flow. Sometimes this can result in the ultimate failure of the business even when, on the face of it, the business is very busy. In today ’s tough economic environment, businesses face many challenges. Yet whatever shape these challenges take, CIK Solutions can
help you and your business improve performance. CIK Solutions work with you to provide business solutions which will take account of your business needs and assist with the planning required to move your business to the next level. CIK Solutions understands your business, how it works and have years of experience in helping businesses just like yours grow and become more profitable. Together we can strip your businesses back to the bones, find weak areas before they become problems and identify strong points for growth.
established organisation or an individual looking to strategically optimise and maximise profit, CIK Solutions can tailor business advice and provide the framework to support your on-going success. It’s our aim always to add value to your business from the advice given. CIK Solutions can help you break through to new levels of turnover and profit.
Whether you’re a new business start-up, a growing concern, a firmly
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
NEW MEMBER PROFILES
COUNT Accountants COUNT Accountants are an innovative accountancy practice offering accounting, tax and business planning services.
ACCOUNTANTS COUNT Accountants The Laurels, Highlandman Station, FCMA Crieff, Perthshire PH7 3QL Chartered Management Tel: 07774 131 338 Email:Accountant john@countaccountants.com Web: www. countaccountants.com Contact: John Mauchline
John Mauchline
They will work with your business to help you plan for the future. They focus on the use of online accounting and reporting tools, which provide up-to- date and time saving access to information. The use of cloud systems enables secure, remote access to your data and systems whatever your location. With extensive experience in bookkeeping, accounting and finance matters they also pride themselves in sharing their core skills and expertise to assist in enhancing your business performance. Their
services range from the provision of support in day to day activities, procedures and systems to specialist input from an independent, senior operations and finance director. You can tailor their involvement to suit your business needs. Let them do the basic ground-level work, releasing resources to enable you to run your business efficiently and maximise returns. They are about small fast growing business whether sole traders, start-ups or established multi-million pound companies.
Leisure sector. John has worked for international companies and has direct experience of family operated businesses too. John’s strengths lie in his ability to translate a company’s current and planned performance into forecasts, identifying key areas of growth and cost control and incorporating key objectives (KPIs). This enables the business to monitor progress, react to changing conditions and achieve goals. In addition John has experience in aiding start up business through developing realistic plans and targets.
John is a Chartered Management Accountant with many years experience in the Hotel and
m. 07774 131 338 e. john@countaccountants.com The Laurels | Highlandman Station Everest Crieff | Perthshire | PH7 3QL Count on us for all your accountancy needs
Inn, Perth
Founded in 2004, the Everest Inn chain of restaurants celebrated its decade in the field of hospitality by launching its fourth branch in the city of Perth – its first in Scotland. After its success in three venues in England; Hythe, Blackheath and Ashford, the company is now expanding further North.
www. countaccountants.com
EVEREST INN RESTAURANT 36 South Methven Street Perth PH1 5NU Tel: 01738 622563 Email: ramkot7@gmail.com Web: www.everestinn.co.uk Contact: Pashupati Bhandari
The Manager of the Everest Inn Perth branch, Bhola Khanal, is delighted that the Everest Inn group has received such an overwhelming response from everyone and is much loved and been warmly welcomed to the beautiful city of Perth. Mr. Khanal has been residing in Perth for 15 years and is delighted to be a part of an award winning restaurant.
Perth’s Everest Inn has already stepped on the ladder of success in Scotland by winning the title of “Newcomer of the Year” for the Central and Fife region at the Asian Food Awards 2014. As well as the fine dining-in experience, Everest Inn also offers home delivery, takeaway/ collection, as well as catering for weddings, receptions, business functions, charity events and more.
dedicated team. Guests at the formal launch event also included Tej Bahadur Chetri, Nepalese Ambassador of the UK, Provost Liz Grant, Perthshire Chamber CE Victoria Unite, MD of Everest Inn Group Pashupati Bhandari, and Everest Inn Perth Manager Bhola Khanal.
Everest Inn organised a fabulous launch event in June where members of the local community were treated to a delicious array of tasty treats and refreshments showcasing the skills of Head Chef Yubraj Bhandari and his
Star Equestrian
Star Equestrian The Stable Office, Douglasfield, Murthly, Perth PH1 4EW Tel: Office: 01738 254025 Email: admin@starequestrian.co.uk Web: www.starequestrian.co.uk Contact: Pauline Alexander
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Star Equestrian Focuses on Fun, Freedom and Friendship.
the expert guidance of coaches including Mags Coward.
Star Equestrian is a new equestrian enterprise founded on a groundbreaking style of educating children through fun, camp-style experiences on the farm.
The Star Equestrian style of coaching is very different to conventional riding tuition and focuses on fun and encouraging independence in young children. Part of the success of Star Equestrian lies in the way the children’s camp experience is carefully structured to ensure a great balance of informal and formal learning opportunities. Children are also encouraged to learn about pony care and handling with the aim of establishing a deep respect for the animals.
Pauline Alexander has set up Star Equestrian at Douglasfield Farm near Murthly in Perthshire and is now running regular camps – and other children’s activities such as ‘cowboy days’ – on the farm. Buildings at Douglasfield have been adapted to form a safe and stimulating environment for children of all levels of equestrian ability as they learn riding and pony management skills under
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
“We firmly believe the most important thing about working with ponies is to have fun and
enjoy interacting with others and your pony,” said Pauline. “If you achieve that everything else will come naturally.” The children also have the chance to enjoy the type of active outdoor playing experience that would have been the norm on farms a generation ago. Fo r f u r t h e r i n f o r m a t i o n , including dates of forth-coming camps and evening tuition, visit www.starequestrian.co.uk or follow us on Facebook.
ADVERTISING FEATURE
Change is coming, we’re just not sure what yet On 18 September, the people of Scotland voted in an historic referendum and the result was to remain part of the UK with the additional powers pledged during the final week of campaigning being sought. The question now on many people’s minds is “what next for Scotland?”.
All five political parties in Scotland are in agreement that Holyrood should be given further powers, with greater control expected over finance, welfare and taxation, but the proposals all vary subtly. The timetable for determining additional powers has been set, and it is tight; a command paper, setting out the process, is due by the end of this month, a White Paper (setting out proposals) by the end of November and a draft Bill by Burns Night 2015. With a general election taking place in May 2015, it is unlikely that the Bill will make it through the full legislative process before the elections. Only time will tell the effect of the elections on the Bill’s content but each party clearly has proposals they may look to include in the draft Bill after the elections. Tax is one of the main areas touted for change and an area which presents a key concern for businesses in Scotland. Whilst some parties have suggested wider tax powers across a variety of taxes, all parties have promised further income tax powers.
The exact extent of those powers differs party to party but the main focus has been on personal tax rather than, for example, corporation tax or national insurance. That said, any change to income tax could still have an impact on the recruitment and payment of staff by businesses. There are of course changes coming into force in Scotland which will create some divergence in tax regimes – SDLT will be replaced by Land and Buildings Transaction Tax, Scottish Landfill Tax will go directly to Revenue Scotland (both from April 2015) and the Scottish Parliament can vary income tax rate in Scotland by 10p in the pound (from April 2016). If further tax powers are granted as part of devolution talks, the result would be greater divergence between the Scottish tax regime and rest of the UK, with potential for additional compliance costs to operate within Scotland and the UK. There has also been discussion about the creation of Scotland’s own health and safety executive, employment tribunals and consumer advocacy, although this
does not have cross-party support. Businesses should watch with interest here as separate agencies in these areas could result in additional costs and separate rules for businesses to comply with in Scotland. Everyone expected a lot of negotiation if a “Yes” result had been returned, but we should anticipate plenty discussion before further devolution of powers, most likely to happen in 2016. Political and constitutional change can cause market volatility and present unknown risks and issues. While we cannot be sure of exactly what will happen, change is coming and businesses should ensure they are equipped with as much knowledge as possible to keep business strategies and plans on track during this period of uncertainty.
Ruth Weir Solicitor, Corporate & Commercial
01738 440088
2 Tay Street Perth Perthshire PH1 5LJ
www.blackadders.co.uk
BUSINESS SUPPORT
VERDICT ON OBESE EMPLOYEES HANGS IN THE BALANCE
W
ith soaring levels of obesity now the norm, the pending outcome of a European Court ruling may have implications for employees whose weight is causing them problems at work. Alan Matthew, employment law expert at Miller Hendry, tells us what this ruling may mean: Since 1993, obesity levels have doubled, with statistics showing that a quarter of the current UK population is obese, and the problem continues to grow.
Depending on the outcome, it is possible that in the very near future employers may have a duty to make reasonable adjustments to the workplace to help obese employees. That could range from avoiding duties that demand mobility through to bigger desks or chairs, or making sure that other employees don’t make comments about their weight. In fact everything you would be reasonably expected to do for employees with any other disability. Provided by Alan Matthew, Partner at Miller Hendry Email: AlanMatthew@MillerHendry.co.uk Tel: 01738 637311 Web: www.millerhendry.co.uk
A recent Danish case is currently being considered by the European Court, in which an ex-childminder has claimed that his contract of employment was terminated because of his weight, and that this amounted to unlawful discrimination. The Advocate General has suggested that severe obesity could amount to a disability but it would have to be so severe that it prevented someone from taking a full part in their professional life. He also suggested that employers could not claim that the condition was self-inflicted, because by that it would mean that any disability suffered through an individual’s risk taking could be excluded, such as horse riding or skiing injuries.
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
Alan Matthew, Employment Law Expert, Miller Hendry
BUSINESS SUPPORT
NATIONAL MINIMUM WAGE INCREASES
F
rom 1 October, workers over 21 earning the national minimum wage saw their pay rise by 3%, taking the hourly rate from £6.31 to £6.50. This is the first time in 6 years that an annual increase has exceeded inflation. Younger workers and apprentices also saw their pay rise by an above inflation 2%. The rise took place against the background of Labour’s promise to increase the minimum wage to £8 an hour by 2019 and the shake-up of the benefit system, which many believe will result in fewer state benefits for workers in employment.
Chartered Quantity Surveyors & Building Cost Consultants since 1953.
Labour’s view is that the burden of making work pay should be on employers and not on the state. However employers have expressed concern that continued above inflation increases – designed, according to the Low Pay Commission, to restore the value of the minimum wage – will be unaffordable and will put jobs at risk. What is clear is that as the economy continues to recover, more above inflation increases are likely. It seems that better times for employers and employees never get any closer, with employers facing a 3% increase in wage bills and employees still as far away from a better life as ever: on £6.50 per hour an employee will have to work for around 3 weeks solid to buy the latest iPhone6 plus – before even thinking of groceries. Provided by Kate Wyatt, Senior Associate, Employment Email: KateWyatt@lindsays.co.uk Tel: 01382 224 112 Web: www.lindsays.co.uk
CDM Co-ordinators, advising clients on health and safety duties in construction. 2 King James Place I Perth I 01738 625619
www.raogg.com
Kate Wyatt, Senior Associate, Lindsays
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
GI0314-70362
• Luxurious Lodges • Award-winning Restaurant • Whisky Bar • Meeting Room • Delegate rate from £22.50 including room hire • Free Wi-Fi in the Hotel • Indulgent Spa and Leisure Centre • 4 star Hotel Bedrooms Duchally Country Estate, Gleneagles, Auchterarder, Perthshire PH3 1PN Tel: 01764 663071 Email: info@duchally.com www.duchally.co.uk
.
.
Duchally Country Estate is centrally located just off the A9 near Auchterarder, nestled within 27 acres of breathtakingly beautiful Scottish countryside.
LIFESTYLE
AUTUMN GLORY
G
etting active and staying active is one of the best things you can do for your health. Every form of physical activity counts and doing something is better than doing nothing. 30 minutes 5 x per week or 150 minutes a week is the minimum recommended level of physical activity to keep you fit and healthy. TAKE 30 is the Ramblers Scotland guide to walking for health and fitness. Brisk walking for 30 minutes, most days of the week, meets this recommendation and protects the body from many illnesses and conditions. Walking is an excellent natural exercise that can help you stay healthy and live longer; control your weight; keep you happy; provide a healthy way to enjoy time with friends and family; help you learn more about your local area, and even look after the environment. In addition, Scotland was voted one of the top places in the world to see autumn leaves by Lonely Planet so make this most of this autumn. Perth and Kinross has many walks in areas of natural beauty and there are also easy access trails for people with physical difficulties.
Walking is… • free and requires no special equipment, training or gym or club memberships; • available to almost everyone; • safe and low-impact, with a low risk of injuries and accidents; • easy to start slowly and build up gradually; • …and it’s one of the easiest activities to fit into your everyday life. • You can walk from your doorstep at a time that suits you. • You can use walking for everyday short trips (to school, work, shops). • You don’t need to concentrate on the walking itself, leaving you free to enjoy your surroundings, chat to friends and family or just relax. • You can enjoy a variety of surroundings as you walk in different places and different seasons To get fit you may want to try out the following: • One of Ramblers Scotland medal routes which are popping up in Scotland every week. There are 360 routes available with around 30 in Perthshire. For further information and to download a medal route go to: www.ramblers.org.uk/medalroutes, or • Why not try a walk with Tayside Young Walkers – great walks, great fun and great laughs! https://www.facebook. com/Taysideyoungwalkers, or • Join one of our groups in Perthshire http://www.ramblers. org.uk/go-walking/group-finder.aspx Further information at www.take30.co.uk
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
EVENTS 2014 NOVEMBER Friday 21st November
Annual Dinner and Business Star Awards 2014
Evening Event
Crieff Hydro
Crieff
Tuesday 2nd December
Festive Networking Dinner and Wine Tasting
6.30pm – 9.00pm
Café Tabou
Perth
Monday 6th December
PCC Board Meeting and Supper
5.30pm – 7.00pm
Something Special Flowers
Blairgowrie
Opening of the River Tay Salmon Season
8.30am – 10.00am
Dunkeld Hilton Hotel
Dunkeld
Networking Breakfast
7.30am – 8.45am
Royal George Hotel
Perth
Tuesday 3rd March
Networking Breakfast
7.30am – 8.45am
Scone Palace
Scone
Thursday 26th March
Networking Social Evening
Evening Event
Landrover Experience Scotland
Butterstone Loch, Dunkeld
Wednesday 8th April
Networking Breakfast
7.30am – 8.45am
Loch Leven’s Larder
Kinross
Wednesday 22nd April
Networking Afternoon at the Races
Afternoon Event
Perth Racecourse
Scone
Annual Dinner & Business Star Awards
Evening Event
Creiff Hydro Hotel
Crieff
DECEMBER
2015 JANUARY Thursday 15th January
FEBRUARY Tuesday 3rd February MARCH
APRIL
DATE FOR YOUR DIARY Friday 20th November
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THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
fairways
Est. 1984
Working with you - for you
01738 632 561
hr business support and recruitment specialists
Working with you - for you
with compliments Fairways Recruitment (Scotland) Limited Balmoral Suite, Royal British House, Leonard Street, Perth PH2 8HA
t • 01738 632561 f • 01738 639086 e • admin@fairways-uk.com w • www.fairways-uk.com Registered in Scotland No: SC195669 VAT Registration No: 502 9493 48
HR Business Support Services
Recruitment
E
nsuring organisations remain legally compliant with their HR and employment responsibilities, we provide practical cost effective help and support to SME's to improve organisational performance and productivity
O
ur skilled Consultants have the perfect cost effective recruitment solutions for your business as we supply organisations across all industries with high quality staffing solutions for Permanent, Temporary and Contract staff recruitment.
Working with you - for you, we
Working with you - for you, we
Deal with and resolve complex Discipline and Absence Management issues
Offer Competitive rates and added value services to suit your needs
Prepare Contracts of Employment, Employee Handbooks & Settlement Agreements
Provide qualified practitioners to conduct accredited Psychometric Profiling
Provide expert, reliable Employment Law Advice and cost effective Solutions
Prepare accurate Job Descriptions and Specifications for clients
Provide proactive HR Consultancy and Support
Provide Recruitment and Retention experts to help and support you
Provide Learning & Development Programs
Help Candidates make the right choices and career moves ensuring that organisations get the right person for the right role
and much, much more ….
and much, much more ….
Fairways is an approved supplier with Perth & Kinross Council to provide HR consultancy support services to local businesses in Perth and Kinross.
of contact for all our HR, employment “law,Oneandpoint general or otherwise business queries.
HMP Perth having been using Fairways since “2001, have always found them able to provide
Extremely knowledgeable, very approachable and very prompt to reply to any question raised be it by phone call or detailed email. My fellow directors and I would have no hesitation to recommend Fairways HR and will continue to have Fairways as part of our "team".
a reliable, efficient and prompt response to any requests for staff. The staff are very knowledgeable and professional, and I would have no hesitation in recommending Fairways to any potential client. HMP Perth looks forward to continuing a successful partnership with Fairways.
Stephen Allardyce, Allardyce Healthcare
HMP Perth
”
Recruitment Roles
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”
Business Connections and Professional Recruitment
MEMBERSHIP BENEFITS
T
he Chamber is an independent, voluntary, non-profit making, nonpolitical business organisation dedicated to the furtherance of members’ interests. It is the largest private sector business support organisation in Britain. The Perthshire Chamber of Commerce has a voluntary Board of Directors from all over Perthshire and a wide range of business sectors.
rship Membe s Benefit
Perthshire Chamber has two paid full-time members of staff including Chief Executive, Vicki Unite, based at the Chamber’s office at the Perth Business Centre, Saltire House, 3 Whitefriars Crescent, Perth, PH2 0PA.
CHAMBER SERVICES THE CHAMBER HR service provides businesses with access to professional HR advice and a raft of documentation including contracts and staff handbooks.
CHAMBER TRAINING COURSES Chamber members can take advantage of great rates through the Chamber’s exclusive training opportunities.
CHAMBER LEGAL EXPENSES AND 24 HOUR LEGAL HELPLINE Safeguard your business against the unexpected costs of professional legal services and get legal cover of up to £670,000 as well as access to a 24/7 helpline.
SCOTTISH CHAMBERS FOREIGN EXCHANGE Scottish Chambers FX has direct access to the wholesale currency markets and is able to pass on the resultant savings to members. SCFX charges no fees for transactions in excess of £5K and doesn’t charge commission.
CHAMBER MERCHANT SERVICES Process debit and credit card payments with discounted transaction fees, reduced terminal hire costs and no service fees. CHAMBER HEALTHCARE Help to reduce sickness absence and improve staff motivation with a choice of two great schemes. CHAMBER ROADSIDE ASSISTANCE Receive up to 61% on the cost of breakdown cover (for members of participating accredited Chambers only). CHAMBER FINANCE In partnership with RBS / NatWest we are able to offer 3 years free business banking for start ups, one year free business banking for those that switch accounts, discounted rates with RBS Invoice Finance. BUSINESS MENTORING Business Mentoring is a free service for Chamber members to link those looking for a mentor with those wishing to support new, local businesses and use their extensive business experience by mentoring another.
JUMPSTART AT THE CHAMBERS Jumpstart offer Chamber members a helping hand in securing R&D tax credits. From April 2012, companies have been able to deduct up to 225% of qualifying expenditure when calculating their profit for tax purposes. What’s more, they can claim R&D tax relief on expenditure that’s up to three years old. CHAMBER EVENTS Events include: Regular lunch and early evening events, monthly networking breakfasts, annual golf day and annual Business Star Awards. Plus many more including procurement and training events REPRESENTATION The Chamber is represented on a variety of organisations and committees. It has regular meetings with the Council, local MPs, MSPs and MEPs. The Chamber is in a stronger negotiating position than individual members and uses its bargaining power for the benefit of members. PCC is affiliated to British and Scottish Chambers of Commerce and through the latter’s Council ensures that Perth & Kinross issues get heard at national level.
How much is Chamber membership worth now? ANNUAL SUBSCRIPTIONS
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CATEGORY
SIZE OF BUSINESS
RATE
BAND A BAND B BAND C BAND D BAND E BAND F BAND G
1-5 EMPLOYEES 6-10 EMPLOYEES 11-25 EMPLOYEES 26-50 EMPLOYEES 51-100 EMPLOYEES 101-250 EMPLOYEES OVER 250 EMPLOYEES
£ 139 £ 165 £ 207 £ 260 £ 384 £ 480 £ 526
VAT
TOTAL INC VAT £ 27.80 £ 166.80 £ 33.00 £ 198.00 £ 41.40 £ 248.40 £ 52.00 £ 312.00 £ 76.80 £ 460.80 £ 96.00 £ 576.00 £ 105.20 £ 631.20
THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • AUTUMN 2014 www.perthshirechamber.co.uk
Contact the Chamber office on 01738 448325 or email info@perthshirechamber.co.uk for further details on any of the above or refer to the website www.perthshirechamber.co.uk
SUPPORTING YOU SUPPORTING RESERVISTS
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A reputation built on trust. Our intuitive understanding of our clients’ needs has allowed us Contact Numbers
to build strong and long lasting relationships with those we act for.
Aberdeen
01224 588913
Dundee
01382 229222
We advise a wide range of businesses from Blue-chip companies
Edinburgh
0131 222 8000
through to small family run firms but our approach to each client
Perth
01738 440088
remains the same – we use our expertise and knowledge to deliver the results they need on time and on budget.
www.blackadders.co.uk