Perthshire in commerce issue 28 issuu by dtech

INcommerce THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE

LAUNCH OF BUSINESS STAR AWARDS 2016 CAMERAS FOCUS ON PERTHSHIRE IMPROVING ACCESS TO THE TAY

CELEBRITY CHEFS IN TASTY FOOD FESTIVAL LINEUP

ISSUE 28 â&#x20AC;¢ SUMMER 2016

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PRESIDENT’S WELCOME

Contents

EDITOR’S INTRODUCTION

Follow My Leader..................... 4-5 Reach for the Stars.....................6-8 Chambver Sponsors.................... 9 Member's News.................... 10-19 Food for Thought................. 20-22 Guest Speaker – Julie Craik... 24-25 Perthshire On A Plate........... 26-29

Mike McDiarmid

elcome to the summer edition of our InCommerce magazine. This magazine has proved a valuable communication tool and benefits to all our members for eight years. Unfortunately, with print advertising proving so challenging to secure, publishers DTech have decided to sever their links with all Chambers - including us - in creating the InCommerce magazines. We will be contacting our members and partners to discuss our options going forward, but in the meantime, I am delighted to see such a large selection of members’ news articles. It really is great that our members are doing so well and have such exciting news to share with us. It’s also a pleasure to see and welcome our new members. This edition of InCommerce sees the launch of Business Star Awards 2016 supported by Binn Group. We are as excited about it as ever after last year’s record number of entries (an increase of 100%) and guests (increased by 35%) and we plan to grow it even further this year. With that in mind, there will be some changes to the format - while ensuring that a great time is still had by all as we showcase our valued sponsors and celebrated finalists and winners. As the event gets livelier each year we have extended the night and we will now host an “after party” which fires up at 1am – once the live band finishes – and you will be refuelled and refreshed before partying until 3am. A courtesy bus will run at 01.15 and again at 03.15 so we hope many of you will join us for this night of celebration and fun. And don't forget to seriously consider entering one of our categories. Mike McDiarmid President Perthshire Chamber of Commerce

Vicki Unite

e are thrilled to be bringing back our food festival, Perthshire on a Plate, this year which will be running within Perth Show on Friday 5th and Saturday 6th August. We have a great line up of local and celebrity chefs over the weekend, pop up restaurants and producers all coming together to showcase the area’s high quality produce and culinary skills. The annual Agricultural showcase is a terrific platform and the food festival offers an exciting new dynamic for the Perth Show which also now boasts a Wine, Beer and Spirit Festival on the Friday evening and a Ceilidh on the Inch on the Saturday. Different offerings on both days mean you can attend both Friday and Saturday and enjoy two very different and varied experiences. You can read all about the festival on pages 27-29. Our Golf Day, supported by Carbon Financial Partners, at Strathmore on 26th August has, once again, sold out and we have everything crossed for the weather to be kind to us, on what is always a terrific day. Finally, I have been really enjoying meeting privately with many local businesses through the Business Mentoring Scotland programme and I have learned a lot about what our businesses need and what is available. This has identified several areas where there is no obvious existing business support and I am working to try to create additional services where possible, so thank you so much to those I have met with and I would encourage others to take part in Mentoring – either as a Mentor or a Mentee (or both) as it really is so worthwhile. Vicki Unite Editor of InCommerce and Chief Executive of Perthshire Chamber of Commerce

Landlords on Lookout for Legal Changes.......................... 32 A Residential Snapshot............. 33 Tales of the Riverbank.......... 34-36 Three Quick Tips for Handling the Workplace Facebook Felon ... 37 Digital Scotland Helping Perthshire Businesses Go Faster...38 Employee Engagement.............. 40 Business Rates Revaluation 2017......................... 41 New Member Profiles........... 42-46 Events and Training................... 47 Membership Benefits................. 50

Victoria Unite Chief Executive Perthshire Chamber of Commerce Saltire House 3 Whitefriars Crescent Perth PH2 0PA T: 01738 448325 E: vicki@perthshirechamber.co.uk W: www.perthshirechamber.co.uk

For advertising contact DTech on T: 0141 222 2202 E: sales@incommerce.biz For editorial enquiries contact the Editor, Vicki Unite on T: 01738 448325 E: info@perthshirechamber.co.uk Publisher: DTech InCommerce is published by DTech, Suite 3.3, Station House, 34 St Enoch Square, Glasgow G1 4DF. Telephone 0141 222 2202. E-mail: info@dtechuk.com. Edited by Perthshire Chamber of Commerce, Saltire House, 3 Whitefriars Crescent, Perth PH2 0PA Tel: 01738 448325. E-mail: info@perthshirechamber.co.uk. InCommerce is fully protected by copyright and nothing may be printed wholly or in part without the written permission of the publishers. The proprietors of this magazine are publishers and not agents, or sub-agents of those who advertise therein. They cannot be held liable for any loss suffered as a result of information gained from this publication.

/PerthshireChamber

Economic Update................ 30-31

@ChamberPerth

The views expressed by authors of articles published in this magazine are solely those of the author and are not necessarily the views of or shared by the editor, nor the publisher or the directors, shareholders and/or employees of DTech Publishing Ltd.

BUSINESS DEVELOPMENT

FOLLOW MY LEADER A look inside the Rural Perth & Kinross LEADER Programme

LEADER is a rural development programme which supports communities and enterprise under two main objectives; Promote a prosperous, inclusive and sustainable economy Create a safe and sustainable place for future generations. This is the first year for the Rural Perth and Kinross LEADER LAG (Local Action Group). The area has been awarded approximately £3.8million for projects. The previous Tayside LEADER programme allocated a total of £1.35million to Perth and Kinross during 2008-2013 and supported a total of 80 projects. Previously the fund was open only to communities but in this round small enterprises and social enterprises can apply for up to £30,000 with match funding for eligible projects. This new programme was launched in January 2016 and runs until December 2020 and is open to public, private and third

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

sector organisations. It is funded by the Scottish Government and the European Union with other contributions from local partners and organisations. Jackie Brierton (Chair Rural Perth and Kinross Local Action Group) said: “This funding award is a huge opportunity to put rural Perthshire on the map and to encourage creative community projects, assist more small businesses and social enterprises to achieve sustainability and job creation, and to leave a lasting legacy into the next decade. Even more importantly, we want to create better connectivity, strong networks and healthy collaborations across the private, public and third sectors – breaking down some of the artificial barriers which can exist between community-based activity and public and private sector organisations.”

BUSINESS DEVELOPMENT What is Rural Perth & Kinross LEADER area?

With a population of around 94,000 people, rural Perth & Kinross covers the vast majority of the Perth & Kinross area (with the exception of Perth and Scone and areas of Cairngorms National Park) with outstanding landscapes, vibrant towns and villages.

What has already happened?

A Local Action Group (LAG) has developed the LEADER Business Plan and Local Development Strategy to address rural issues and develop opportunities. The LAG led an extensive engagement process and gathered feedback via surveys from a wide variety of individuals, community groups and social enterprises, via focus groups and events and Facebook and twitter. Lessons learned from the previous ‘Rural Tayside LEADER’ programme were also used to guide the LDS development. These documents can be found on the Rural Perth and Kinross website www.pkleader.org.

Who is on the LAG?

The LAG membership includes a majority of private and community organisations and public agencies. The full list in on the www.PKLeader.org website. The LAG make the funding decisions on the applications received at regular meetings. Prior to that the LEADER Team works closely with applicants to help them identify if their project is eligible and feedback on draft applications and claims.

What can I apply for?

The priority areas • Community capacity building • Support to Enterprise • Community broadband • Youth initiatives • A Challenge Open Fund will also support other projects alongside the priority projects. Examples of projects and activities that received funding previously can be found on the www.pkleader.org. In this round they could include: • Support small and medium enterprises (including social and community enterprises) • Support supply chain and joint working initiatives • Skills development, particularly for young people • Develop community broadband networks and mobile access • Develop rural transport initiatives • Renovate empty or in need of improvement village/town centre properties • Develop or enhance access to landscape and natural environment • Promote and support community ownership of assets • Develop community based support and learning networks to share skills and resources • Support initiatives for young people • Develop or enhance access to landscape and natural environment through, for example, development of path or cycle networks • Enhance access to or develop local services including rural transport, facilities and community spaces • Promote and support community ownership of assets including business premises • Develop community based support and learning networks to share skills and resources • Develop community support services including access to specialised advice • Support joint working initiatives across sector or themes • Support initiatives for young people • Support recognition of community achievements and best practices

How do I apply?

The LEADER application process has two stages: Stage 1. Complete Expression of Interest (EoI) Form, following the link from www.pkleader.org. If your EOI is eligible you will be asked to arrange a meeting to discuss your project before progressing to Stage 2: and sent an invitation to complete the Application Form. Prior to this you must first check that you satisfy at least one of the objectives, are eligible and that you can obtain the relevant amount of match funding.

Who can I contact for more information?

More information and updates on the programme can be found at; www.PKLeader.org Twitter: @P_KLeader Facebook: Perth-and-kinross-leader-programme Email: ruralleader@pkc.gov.uk

Contact:

Steve MacDonald, Rural LEADER Co-ordinator 01738 477963 srmacdonald@pkc.gov.uk Sharon Rice-Jones, Rural LEADER Project Officer 01738 476517 srjones@pkc.gov.uk

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

STAR AWARDS

Reach For The Stars Launch of the 2016 Business Star Awards

Show hosts for 2016, Maureen Young and Stephen Leckie.

he search is on for Perthshire’s brightest business stars of the year as the countdown begins to the county’s most prestigious business awards.

The Perthshire Chamber of Commerce Business Star Awards 2016 are set to recognise and reward the cream of local companies – both large and small – whose impact and performance have helped to keep Perthshire at the forefront of Scottish business in the 21st century. Celebrating all aspects of the local business world, the area’s premier Awards will highlight the real “stars” across our leading sectors including tourism and leisure, food and drink, retail, innovation, customer service, commitment to the community and exporting. Perthshire Chamber of Commerce also recognises the value of emerging talent and individuals who have proved outstanding in their particular sector will have a chance to shine in the apprentice and employee of the year categories.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

Entries are now being invited for 13 category awards and the search is on for the best in the business with the area’s most prestigious title – Perthshire Chamber of Commerce Business Of The Year 2016 – up for grabs. So businesses are being asked to “reach for the Stars” before entries close on Monday 19th September. Industry leaders, Chamber directors and sponsors from the business world will then help unearth the shiniest Stars in one of the country’s most robust judging procedures. Chamber Chief Executive Vicki Unite is looking forward to another outstanding event. “Every year we are extremely impressed by the standard of entry right across the board,” she said. “Perthshire has an abundance of outstanding businesses ranging from established internationally renowned organisations through to emerging one man operations.

STAR AWARDS

“As the definitive local business awards, Perthshire Business Star Awards continues to attract, showcase, applaud and reward those companies and individuals who are making a difference. “Over the years, the PCC Business Star trophies have become much-sought-after targets for companies to achieve,” she added, “and we have rolled out hundreds of examples of business excellence in the form of our winners.” The Chamber is delighted to welcome leading Scottish waste management company Binn Group on board as their main Star Awards event sponsor for the next three years. Glenfarg-based Binn Group’s commercial manager Jim Brown said the company was “honoured and delighted” to be associated with what he considered to be one of the best events of its type in the country. “The Star Awards is not just a great night out but one of the most robust and ultimately rewarding business competitions,” he said. “I have been a judge myself for these awards and was genuinely taken aback by the calibre of shortlisted entrants and pleasantly surprised by how thorough the judging process is. “The Star Awards is not just a paper exercise – it’s a very robust judging process and that showed me that to actually win a Star Award really means something. “The Awards ceremony itself is a fabulous night – full of fun, celebration, entertainment and enjoyment,” he added. “Binn Group management attend many dinners throughout the course of the business year but the Star Awards is one we genuinely look forward to.

The Star Awards is not just a great night out but one of the most robust and ultimately rewarding business competitions

“Binn Group wants to support that professionalism, success and enthusiasm going forward and we’re happy to sponsor a night which brings together so many elements of the local business community in an outstanding celebration of the wealth of business success in Perth and Kinross.” Chamber President-Elect Ross Graham said he hoped 2016 would again produce “a platform of outstanding performers” from Perthshire’s business community. “To be judged the best at what you do is a real accolade for businesses,” he said. “To take home a Chamber Business Star is a true sign of quality and excellence – something that abounds in the companies operating at all levels in this area. “Each year we see some truly remarkable contenders and I hope we can showcase some real Stars at this year’s awards dinner. “My own company was honoured to be a previous winner of the Business Of The Year title and the accolade carries a real punch in the business world. Anyone taking home a Chamber Star really has something to be proud of and a useful promotional tool for their business.” The awards will come to a glittering climax at a black tie dinner at Crieff Hydro on Friday, November 25. The spectacular event will be hosted this year by Star Awards favourite, journalist Maureen Young, and new stage partner, former President of Perthshire Chamber of Commerce and Chairman of Crieff Hydro, Stephen Leckie. Drinks on arrival will be followed by the awards ceremony and a fantastic three-course dinner. Look out too for some fundraising fun before dancing into the wee small hours to Groove Culture. Then heading on to a new fabulous after party until 3am where you will be re-fuelled and re-freshed. Courtesy buses will leave Crieff Hydro for Perth at both 01.15 and 03.15. This annual celebration of the best in the business world always proves a spectacular night out and tickets can be booked in advance by contacting the Chamber office on 01738 448325 or by email to events@perthshirechamber.co.uk

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

STAR AWARDS

Your business could be a real Star in 2016! And it couldn’t be easier to enter! A simple “one question” on-line form with a maximum 750 word answer can be submitted. Either log-in and submit your entry today, or take a note of the question and compose your 750 words in your own time. Then simply copy and paste into the answer box at your convenience.

Find out more about each category and apply directly by visiting the Chamber website at www.perthshirechamber.co.uk. Entries close on Monday 19th September. In which category could your business shine? Businesses across Perthshire and Kinross-shire are invited to enter a maximum of two of the 13 categories. Businesses DO NOT have to be a member of Perthshire Chamber of Commerce to enter.

THIS YEAR’S STAR AWARD CATEGORIES ARE:

1 Employee of the Year Award

4 Excellence in Customer Service Award

9 Internationalisation Award

Do you have an employee that is a real star? Does one of your workmates deserve special recognition? Or do you come across a worker in your day-to-day life that goes the extra mile to do their job well? If the answer to any of these questions is “yes”, then nominate them for this Star Award.

Open to all businesses and organisations of all sizes in all sectors. Judges will look for commitment to delivering excellence in customer service that generates positive, measurable, repeat and additional business.

This award is aimed at companies which have recently started to grow and sustain their business through the export market.

2 Apprentice of the Year

If your business has been innovative in creating a new product, system or way of working, perhaps using existing technology, to excel in today’s market place this is the Award for you. The judging panel is interested in uncovering how the use of this innovation has made a difference in your business.

Judges will be looking for entries that showcase the difference the Apprentice has made to the organisation they work in with clear demonstrations of ability, outstanding achievements through practical and theoretical practice and the personal qualities, skill and commitment to make them stand out as a worthy winner of the Apprentice of the Year Award. NB: Apprentice must be in at least their second year of completing a full framework.

3 Most Promising New Business of the Year If your business has been operating for three years or less, why not enter the Most Promising New Business Award? Entrants should provide details of how the company has performed and what its future projections are. You should explain the background to the business, the markets it operates in, the business vision and the research that was undertaken when the business was in development. By doing so you could receive the reward you deserve for successfully setting up your business. NB: The business entering this award must have been trading for 3 years or less on 31st March 2015. You will not qualify if your business has trading activity of over 3 years at this date.

5 Excellence in Business Innovation Award

6 Contribution to Sustainability Award If your company demonstrates environmental best practice, ethical best practice or sustainable development. Judges are particularly interested in the application of these practices and the impact that these initiatives have had on the company.

7 Commitment to the Community Award Open to all businesses, non-profit making organisations and charities of all sizes who can demonstrate a commitment to the community in which they operate.

8 Excellence in Tourism & Leisure Award Open to all businesses and organisations of all sizes that can demonstrate measurable success in the field of leisure tourism and/ or business tourism or associated leisure activities. Entrants should be able to demonstrate commitment to growth and success in achieving planned objectives – for example in terms of visitor numbers, turnover, employment, quality assurance ratings, or local and national impact. Entrants should be able to prove a track record in customer satisfaction and a continued commitment to exceeding customer expectations by providing a unique customer experience.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

NB: Please note that this category is only open to companies who were not exporting prior to 31st March 2010.

10 Business Growth Award Open to any business from any sector. Entrants must show evidence of a significant turnover growth over the most recent threeyear period and growth in employee numbers.

11 Excellence in E-commerce Award Open to any business which can demonstrate significant growth and sustainability through use of online technology. Online activity should be directly linked to sales.

12 Independent Retailer of the Year Open to shops and on-line retailers of all sizes and all types. Judges will look for innovative development and presentation of product ranges, sound business planning and commitment to quality service delivery.

13 Excellence in Food & Drink Produce Award Open to a business responsible for producing a food or drink product from scratch and achieving merit and recognition within the industry. Those which are producing something uniquely excellent. The winner could come from any area of food and drink.

14 Developing Young Workforce Award This award is aimed at companies which have recently expanded their outlook in respect of international markets, through exports or innovative approaches to growing business from overseas customers.

CHAMBER SPONSORS

PARTNERSHIPS ENHANCE CHAMBER OFFERING

Platinum Partners

erthshire Chamber of Commerce is hugely grateful to the on-going support offered by their raft of committed Sponsor Partners.

The backing of key Platinum, Gold and Silver Partners has allowed the Chamber to function on a level otherwise unachievable. Their input guarantees an enhanced service for all our members in terms of the range of events, quality of service and dedicated support. PCC Chief Executive, Vicki Unite, explained the importance of these Partnerships and what they bring to the Chamber, as well as the benefits for those businesses signing up to a Partnership package. “The role of the Chamber is to support local businesses and the extent of that support would be severely restricted were it not for our generous Platinum, Gold and Silver Partners, working in addition to the support of our membership as a whole,” she said. “We introduced these tiered packages in response to the recession where we needed to make our sponsorship opportunities more accessible – particularly taking into account a huge percentage of Perthshire businesses are micro-businesses. “By creating these packages, which provide a core of common benefits – but have the ability to be fully tailored to the Partners’ requirements – we are able to offer a level of service that is closely aligned to the businesses’ marketing and promotional activities and overall objectives,” explained Vicki. “The support that we receive from our Partners also allows us to subsidise our costs and reduce fee increases while continuously growing our service offering and support for members.”

Gold Partners

Vicki explained that the benefits package was not all one way and stressed that Sponsor Partners could capitalise on both raised profiles and on-going publicity through their year-long relationship, increasing their standing in the local business community. “Our Sponsor Partners are all businesses that are well established in Perth and Kinross and want to support the rest of the business community in the area – especially our wealth of SMEs and business start-ups,” said Vicki. “They are putting something back into the local business sector and we are extremely grateful for their foresight and generosity,” she added. “Perthshire Chamber of Commerce punches well above its weight and that is due in no small measure to our Partners. The level and breadth of service we deliver would be much reduced without their backing.”

Silver Partners

Vicki is happy to discuss Sponsor Partner packages with both existing and potential supporters at any time. “It really is a partnership and all our Platinum, Gold and Silver partners deserve the grateful thanks of the Board, staff and membership of the Chamber.”

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MEMBERS’ NEWS

MEMORIES SHOWCASE FOR LIVE ACTIVE LEISURE

builds such as Perth Leisure Pool to countless awards and achievements garnered through their programmes, athletes and team members – theirs is a triumphant story of success. That being said, LAL are of the opinion that the over-riding success stories and heart-warming tales come from the day-to-day involvement of the people of Perth and Kinross. Do you remember Bell’s Sports Centre being built? Are you a LAL Holiday Hero? Were you one of the first in Perth Leisure Pool? Did you fundraise for Strathearn, learn to lift weights in Pitlochry or play your best ever game of basketball at Loch Leven?

Chamber members, their friends and families, are invited to contribute to a showcase of 50 years of Live Active Leisure (LAL). Many of you will know that LAL is currently enjoying 50 years in business and as part of the celebrations there will be a civic reception this autumn to commemorate the company’s role within the communities of Perthshire and Kinross. There are many important milestones in the history of the company; from the original partnership with The Gannochy Trust and major

Whatever it is, LAL want to know about it! You are invited to email your images and stories of you, your children, your parents or your grandparents taking part in any activities that tell the story of Live Active Leisure as it was, or how it came to be. They would also like to talk to people who would be happy to do a short piece to camera chatting about their most prominent memory from the past 50 years of Live Active Leisure in Perth. Get involved: email your story or photograph to nicola@theredstringagency.co.uk.

CREDIT UNION CONTINUES TO GROW Since opening the doors in April 2014 Perth and Kinross Credit Union have attracted almost 1000 Members. They made over 700 loan offers in 2015 alone and now hold over £350k of Members’ savings.

Signing up a new Member in the Kinross Office.

In the summer of 2015 an office was opened (open Thursday mornings) in Leslie Street in Blairgowrie followed a few months later by another in James Square in Crieff (also open Thursday mornings). This year a local Office has opened in St Paul’s Church Hall in Kinross (open Tuesday mornings) and June 15 saw another open its doors in Pitlochry on Wednesday mornings. It is anticipated that a second Perth office will open in Letham within the next couple of months. PKCU now wants to encourage Employers to offer Salary Deduction Savings plans to their Staff. It’s simple – you deduct as much or as little as the staff member wants, direct from their wage or salary, send this to the Credit Union

and their savings will grow, giving them some financial security, a financial cushion, and the opportunity – if necessary – to borrow with no hidden charges – no arrangement fees and ethical rates of interest. To find out more about offering your staff an additional Employee Benefit at no cost to your business please contact our Manager Anne Walker. Perth and Kinross Credit Union is Authorised by the Prudential Regulation Authority and Regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

IONA JOINS CRIEFF HYDRO TEAM Meet our latest edition to the Crieff Hydro family... We say latest loosely, with Iona having joined us back in November but she may well still be new to you! What Iona will be working on: Iona will be responsible for developing conference events and teambuilding business for Crieff and Peebles Hydro – she's conveniently based in Edinburgh to split her time between the two. Iona's background: Joining us from the Crowne Plaza, Iona brings a wealth of sales experience having worked as their Corporate Sales Manager for two years and prior to that holding sales roles at companies including 5pm, Nestle and Hilton Hotels. Something you didn’t know: Iona once worked as a life guard at Walt Disney World Florida. Words to live by: If it doesn't challenge you, it won't change you. If you have any questions on our meetings or event offerings, Iona is there to help.

MEMBERS’ NEWS

DUNKELD HOUSE HOTEL UNDER NEW OWNERSHIP As of the Thursday 5th May 2016 the hotel returned to being an independent country house hotel. The new owners, Dunkeld House Hotel LLP, is a partnership between Arnold Schnegg and James Hawksworth who founded and built the Hallmark Hotels group, which they sold on around two years ago There will be significant capital investment made to further improve the quality of the riverside hotel facilities including all 98 bedrooms, public areas and function space The hotel will continue to operate throughout this time as there will be minimal impact to the guest experience. We very much look forward to welcoming new and returning customers to the 4 star hotel set on the banks of the River Tay.

BEN TAPS INTO APPRENTICE ACCOLADE Chas Stewart Plumbing and Heating Engineers’ apprentice Ben Stewart (pictured) has recently been awarded the Perth and District Master Plumbers’ Association Award for Best First Year Apprentice at Perth College UHI. The award was presented to Ben at the college’s annual prizegiving ceremony held on the college campus on Thursday 2nd June.

TOP (T)HAT!

ROYAL RECOGNITION COMES TO PERTH FOR A SECOND TIME Perth based oil and gas drilling engineering consultancy, Merlin ERD have been awarded a second Queen’s Award for Enterprise. The UK’s highest accolade for business success is bestowed for outstanding performance in the International Trade sector. The coveted awards are judged to a demanding level with worldwide recognition, further enhancing the organisation’s global status. It is a truly amazing achievement for Merlin with a second award on the Queen’s 90th birthday year! Two extremely lucky team members – Engineering Manager Neil Armstrong and ERD Advisor Tony Oliver – will enjoy the experience of a lifetime attending a special reception hosted by Her Majesty at Buckingham Palace on Thursday 14th July. As if that isn’t enough, an official reception where the team will be presented with a crystal rose bowl and certificate signed by the Queen will be handed over by the LordLieutenant on behalf of Her Majesty. This civic reception will be hosted by Liz Grant, Provost of Perth & Kinross at Merlin’s Cherrybank Headquarters. The event is scheduled this summer with a special “garden party” at one of Perth’s dearly loved landscapes. Iain Hutchison, Managing Director of Merlin ERD described winning this award as “well deserved recognition for the exceptional Merlin ERD team, who are working tirelessly to grow a local Perth business that now leads the world in complex drilling engineering.” “Stay tuned, we’re only getting started and the best is still to come” added Hutchison.

Ben, aged 20, started his apprenticeship course with the leading local firm in September 2015 and has attended the college for two days per week whilst spending the remainder of the working week working and being trained alongside one of the qualified Chas Stewart team. Commenting on his award, Ben said: “I was over the moon when the college advised me that I’d won the award and it was a special day for me attending the prize-giving ceremony with some of my colleagues in the audience. The fantastic weather made it a memorable event and we had a great motivational keynote speech by adventurer and TV broadcaster Mark Beaumont. I’m thoroughly enjoying the apprenticeship course at the college and the work with Chas Stewart.” Steven Stewart, Managing Director, said: “I was delighted when I heard the news of Ben’s top of the class award. He’s been diligent in his college course and attendance both at the college and at his work. Ben’s a keen learner and takes pride in his work with the team. It’s a great accolade for him personally and for Chas Stewart Plumbing and Heating Engineers.”

Merlin ERD Ltd Directors Iain and Debbie Hutchison receive their 2014 Queen’s Award at from Brigadier Melville S Jameson CBE, the Lord Lieutenant of Perth and Kinross. Presented at a Civic Reception at Merlin House, Perth hosted by Provost Liz Grant.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

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MEMBERS’ HEADERNEWS BAR

LANGUAGE BASE CONTINUES EXPANSION IN 2016 Language Base (Perth) Ltd, an interpreting and translation social enterprise, continues to expand in 2016, adding more languages and clients to its roster.

and translation services to customers including statutory, voluntary and private sector organisations as well as minority ethnic individuals looking for personal documentation translation.

Due to the changing demographics and an increase of minority ethnic communities living and working in Perth & Kinross, organisations across all sectors increasingly require access to interpreting/ translation services to ensure their services are accessible to all communities.

Since its establishment in 2014, Language Base has attracted a qualified interpreter pool of over 20 speakers of other languages including Polish, Chinese, Urdu, Romanian, Czech, Arabic, Russian and many others.

The dynamic social enterprise is providing interpreting (face-to-face or telephone)

Language Base is based in North Methven Street in Perth and recruits interpreters/

translators from the local area and from the communities to ensure local knowledge, cultural sensitivity and a professional and competitive service. Here’s what a client had to say about Language Base – “Excellent service, the work provided is a vital part of the service we provide to our tenants in terms of communication and enabling them to know what services and help is available to them. Any requests for translation are met timeously and any urgent requests have always been dealt with quickly. Thank you.”

NEW WEBSITE IS TOP OF ITS CLASS Craigclowan Prep School has recently relaunched its website following a very positive collaboration with local website design company, Broxden Ltd. Coinciding with the arrival of Headmaster, John Gilmour, the new website will be the first step in a process of rebranding. From start to finish the work took four months and the results reflect the care and attention to detail given by both the school and Broxden. The process started with a thorough review of what the school’s core values are (Respect, Integrity, Kindness, Adventure, Humility, Optimism and Resilience). The school understands that these values define them as a community and that they should therefore be used to help establish their collective identity. With these values at the core, a site was built which delivers this message in a visual and interesting way. Sourcing sufficient high quality photographs to populate the site proved a sticking point until Judith Page, the school’s Head of Art, suggested giving each class in school a camera for a day. Luckily the day was sunny and some excellent, pupil perspective photos were captured! Jen Trueland, Headmaster’s PA and Head of Marketing and Admissions, said: “Our new website will hopefully demonstrate to prospective parents what a vibrant and caring community they will find when they visit. As the website says, our children’s future really does look bright from here”.

GLEBE HOUSE LAUNCHES NEW AFTERNOON TEA SERVICE Glebe House has become popular with guests for its high quality accommodation and in particular for the abundance of tasty home baked produce provided to guests for breakfast, tea and evening dinner. Its reviews have a common theme of stunning surroundings, great hospitality and wonderful food. As a development of this business, its owners Sara and Dave Wood decided to take advantage of the lovely surroundings and reputation to introduce a new and different afternoon tea service to non-resident guests. Full afternoon teas have become a very popular “eating out” choice this year and Glebe House has developed a particular menu that responds to that trend. It is now serving a full savoury and sweet selection of tea time treats, for private parties of between four and eight people. With both the stunning traditional dining room as a setting or, weather permitting, the pretty and sunny patio area, afternoon tea guests can celebrate and enjoy a private party in a different kind of environment. The Glebe House afternoon tea product reflects their high quality boutique brand in providing an attentive personal service to afternoon tea guests. As always with Glebe House the emphasis is on local provenance for their ingredients, home-baking and generous hospitality. This has worked well for their bed and breakfast and evening meal business and this development has opened up a different customer target market for the business.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

MEMBERS’ NEWS

EVEREST REACHES NEW HEIGHTS

BECOME A “BARNARDO’S 150TH ANNIVERSARY PARTNER” Barnardo’s has been transforming children’s lives for 150 years. The organisation has greatly evolved since Thomas Barnardo arrived in London in 1866 and their work is now more diverse than ever. Become an “Anniversary Partner” today and help shape the future of children, young people and their families across Perth & Kinross. Barnardo’s Works delivers a range of employability programmes including the Employability Fund. This provides a flexible, outcome-focused provision for individuals (aged 16-24) which is responsive to the needs of employers and local labour markets. Delivery includes supporting young people to develop their employability skills; the opportunity to undertake SCQF level 3/4 qualifications (including the Certificate of Work Readiness); work experience placements in partnership with local employers; and 1-2-1 support to progress each young person towards a positive destination. Please contact Sheelagh Scott, Employer Liaison Officer, on 07917 544168 or sheelagh.scott@barnardos.org.uk if you would like to discuss hosting work placements and/or trialling candidates for jobs and apprenticeships. Other ways you can get involved include: • Become a volunteer in your local Barnardo’s shop • Become a volunteer befriender for Barnardo’s Hopscotch P&K, a service supporting children affected by parental substance misuse • Fundraise during the 150th Year to support local services including Barnardo’s Hopscotch P&K, Barnardo’s Works, Barnardo’s Tayside Domestic Abuse Service and SHINE (a mentoring service for women who have been in prison, focusing on re-integration with the community and reducing future offending) • Become a Foster Carer For further information, please log on to www.barnardos.org.uk or follow Barnardo’s on social media.

Two years since opening their Nepalese and Indian restaurant, Everest Inn, Perth is going from strength to strength. Recent awards include a Certificate of Excellence from TripAdvisor and the Taste Our Best Award from Visit Scotland – both a testament to the staff’s commitment to serving quality Scottish produce, prepared with care and delivered with passion. As well as regular food tasting evenings, the restaurant is actively involved in the local community, supporting individuals and organisations engaged in charity work both in the UK and Nepal. Everest Inn, Perth also caters for weddings, receptions, business functions, charity events and provides a takeaway service. Over the past two years there have been many satisfied customers: “I've been waiting a long time for a high quality Nepalese restaurant to set up in Scotland. This is easily the best I've tasted outside of the Kathmandu valley.” (CR) “Excellent service, delicious food and a friendly atmosphere. Highly recommended!” (OM)

A TASTE OF PERTHSHIRE THIS SEPTEMBER Local businesses will be cooking up a storm this September, bringing the tastes and delights of Perthshire and Kinross alive as part of the Great Perthshire Picnic. The Picnic is a month-long celebration of the best food and drink the region has to offer, with over 100 events scheduled throughout September championing the best local produce and homegrown talent. It’s the perfect opportunity to take a culinary tour of Perth and Kinross. The event is the brainchild of Perth’s leading social enterprise, Giraffe Trading, who will be getting right into the thick of the Picnic activities by hosting several events including a Scottish Tapas Evening in their South Street, Perth café. Sarah Bradley is leading

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the festival on behalf of Giraffe Trading, and says: “Perth and Kinross is rightly famed for its food and drink producers, so an event to celebrate this has a huge amount of talent to draw on locally. “When I first started talking about this idea with local producers, which is an adaptation of the Great Bath Feast, I wasn’t sure where it would go, but I’ve been absolutely overwhelmed by the enthusiasm of businesses to get involved. September’s looking like it’s going to be a really tasty month. “We are always looking for new ways to engage with local employers. The Great Perthshire Picnic has given us a reason to meet with and talk to a much broader range of potential employers than we would in our normal business and promote our jobseekers” Giraffe Trading is supported by the Community Food Fund in the first year of the event which will allow it to become established and sponsored in future years.

MEMBERS’ NEWS

PERTH LAW FIRM EXPANDS WITH MERGER IN GLASGOW Scottish law firm Aberdein Considine has announced that it is to merge with Glasgow solicitor estate agent A&S Ireland. The combined businesses – which will trade under the Aberdein Considine brand from next month – will together employ 360 staff and have a total turnover of more than £21million. The expansion adds two further estate agency and leasing branches to Aberdein Considine’s Glasgow property network, which will now span Byres Road in the west end, Kilmarnock Road in Shawlands and Ayr Road in Newton Mearns. A&S Ireland’s legal office on Waterloo Street will become Aberdein Considine’s new headquarters in the city, hosting its dispute resolution and employment law teams, as well as the firm’s national Corporate Real Estate department led by Partner Paul Jennings. Aberdein Considine Managing Partner Jacqueline Law said: “We are fully committed to offering our clients in Glasgow and the surrounds quality property, legal and financial services. “A&S Ireland already has an established professional reputation in Glasgow and bring to the table a loyal client following, market knowledge and between the partners over 60 years of experience.” Aberdein Considine offers property, legal and financial services to private and commercial clients across Scotland, including Perth. Its clients include global banking giants RBS, Barclays, Lloyds Group and Santander, as well high street retailers including Greggs PLC and Rox. The firm has also recently secured its first public sector legal work with NHS Grampian and the Scottish Legal Aid Board. The A&S Ireland merger follows the partnership’s acquisition of Stirling firm Muirhead Buchanan in 2014 and is Aberdein Considine’s eighth Central Belt expansion in just five years.

FRAKTUL AND SIGNSTIX® IN PERFECT PARTNERSHIP SignStix® has partnered with Perth based specialist marketing agency Fraktul to provide strategic digital signage and content solutions to a wide range of digital signage clients. Operating from Perth, Scotland, Fraktul are experts in marketing strategy and planning. They are now using SignStix® to power their digital signage services, inclusive of consultancy, signage design, copywriting and content management. Earlier this year, Fraktul worked with SignStix® to deliver a digital signage solution for Tay Valley Vets. The new display at Tay Valley Vets provides additional product and service related information for customers. Tay Valley Vets Partner Harvey Carruthers says: “We’re really pleased with the results. Our customers are more informed and we’ve been able to clearly show off our new canine hydrotherapy pool using video. I’ve had great feedback from both customers and our team.” Stephen Gorton, Fraktul Managing Director (pictured), said: “We’ve been seeking the right digital signage partner for some time and we’re very pleased to be working with the award winning team at SignStix®. We understand the power of digital signage to provide relevant and compelling customer focused material. This allows us to develop and deploy highly effective seasonal and weekly campaigns, scheduled to meet customer needs.” With more projects in the pipeline Fraktul and SignStix® are ideally placed to provide digital signage solutions across Scotland.

Aberdein Considine Partners Brydon Crearie, Jacqueline Law, Gavin Crowe and Michael Sinclair.

Aneysha Wakelin, Head of Marketing at SignStix®, added: “As a fellow marketer, it’s great to partner with an agency who lives and breathes marketing and strategic thinking; this is extremely valuable when formulating a digital signage strategy focused around customer centricity. We are excited to see what this partnership will bring.”

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

MEMBERS’ NEWS

THE GRASS IS GREENER AT SPRINGLAWN Experienced Sales Executive Morris Methven has joined Perth based artificial grass specialist Springlawn and is looking forward to growing the rapidly expanding business still further across Scotland.

Morris Methven.

Working closely with garden designers, architects, landscapers and builder’s merchants, Morris has a background in outdoor and lifestyle businesses and had no hesitation in joining Springlawn when they came calling.

“I had been aware of Springlawn for some time and in fact a landscaping friend of mine used their artificial turf on a project just outside Perth, so when they approached me about joining the team and heading up the business development function, I was really keen to come on board.” Formed in 2015 as part of the WCF Horticulture business, Springlawn is a British made synthetic turf and with almost one in four homes in the UK now laying artificial grass rather than the real thing, Morris is excited about the chance to develop the brand across the Scottish market. “Springlawn is ideal for any place you want to enjoy the outdoors but have limited time to maintain it. Our lawns are found in local pubs, back gardens and play areas across Scotland and are so authentic, you really would think it was real grass,” he said Welcoming Morris to the team, General Manager Heather Hughes said: “It is great to see Springlawn go from strength to strength. It perfectly complements the seed potato business that we are known for throughout the horticulture and garden centre community both here in Scotland and further afield.”

THE LENDING CHANNEL RECRUITS COMMERCIAL DIRECTOR Perth based specialist property finance broker The Lending Channel have recruited an interim Commercial Director to help spearhead their growth strategy. Simon Cocker joins Alistair Ewing and his team at a very exciting time in the company’s development. An influential leader, Cocker brings with him extensive Financial Services experience and has a strong network of

NEW CONTRACT FOR GRAHAM PEST CONTROL Graham Pest Control is delighted to have recently been awarded a 4 year contract for pest control services from Tayside Procurement Consortium (TPC). The TPC contract is a collaborative pest control and pest prevention contract which includes all housing, properties and greenspace within Perth & Kinross Council, Angus Council, Dundee City Council, NHS Tayside, Tayside Contracts, University of Dundee, University of Dundee, Dundee College and Angus College. Managing Director Ross Graham commented: “We are absolutely delighted to have been successful via the Public Contracts Scotland tendering process to secure this work, which is by far the largest contract our company has ever won. This contract creates over 4,000 planned and reactive pest control call outs per annum which not only secures jobs within our company but also creates several new positions.” Mr Graham added: “It’s great to see local contracts like this still being awarded locally despite many large, national companies bidding for this work. This is testament to our excellent office and field based staff that have carried out amazing service for many years in what is sometimes regarded as a somewhat unglamorous industry!”

connections in relevant markets. He has held senior roles with Bank of Scotland, Dunfermline Building Society and Royal London Group.

that would help clients access funding solutions from the new ‘challenger’ banks and the other secondary lenders that had emerged.

As one of the most prominent companies in their field in Scotland, The Lending Channel trade across the whole UK and are specialists in Commercial Mortgages, Second Charges, Bridging and Development Finance.

It was this gap in the market that brothers Alistair and Murray decided to capitalise on when they launched their new business back in 2010, into what was then very difficult market conditions. Nearly six years on and with the business growing nearly 500% already, the two brothers feel that they are very well poised to capture future growth.

While the recent financial crisis decimated the High Street Banks’ position as the ‘go to guys’ for property lending, this by default opened up opportunities for lenders new to the market. It also facilitated the need for specialist brokers to develop propositions

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It was the enthusiasm of the directors coupled with their market position that convinced Simon Cocker to join the firm.

MEMBERS’ NEWS

FAIRWAYS RECRUITMENT ACHIEVES DOUBLE GOLD!

Fairways Recruitment has achieved both Investors in People Gold and Investors in Young People Gold accreditations. They are the first recruitment agency in Scotland to achieve Gold standard in both awards, and the fifth organisation in Scotland. In gaining accreditation at Gold level, Fairways’ solid foundation of good practice, which remains aspirational and challenging for many organisations, is demonstrated. Their true commitment to the training and development of their people is also illustrated. Gold Investors in Young People accreditation demonstrates Fairways as an employer of choice

for young people and testifies to their effective Youth Employment practices. Commenting on the awards, Liz Jackson, Managing Director of Fairways said: “This is a great achievement for Fairways and we are extremely proud to achieve such a high accolade. This achievement is of course down to our staff, the people we employ on both a permanent and temporary basis. Believing in the youth of today gives so much reward not only as individuals but to the employers who nurture and develop them to become the managers and leaders of tomorrow. It is our aim to help people of all ages and abilities to achieve their aspirations and achieving both Investors in People Gold and Investors in Young People Gold, I believe, is testimony to this”. Peter Russian, Chief Executive of Investors in People Scotland, said: “These awards recognise Fairway’s commitment to good practice in relation to their people, including young people at the start of their working careers. Importantly, it is Fairway’s customers who also benefit because they rely on the quality of Fairway’s employees to help them achieve their objectives.”

entry throughout the season until October 31st, 2016.

SCONE PALACE CELEBRATES 50 YEARS AS A VISITOR ATTRACTION This year, Scone Palace is marking a very special milestone, celebrating its 50th anniversary as one of Scotland’s favourite visitor attractions. Opening its doors for the very first time in spring 1966, Scone Palace has welcomed millions of visitors from all over the world over the last five decades. To celebrate, Scone Palace is offering all visitors throughout 2016 the opportunity to upgrade their Palace and Grounds Entrance Ticket to a Palace and Grounds Season Ticket at no extra charge, meaning visitors can enjoy unlimited

At Scone Palace visitors can explore over a thousand years of Scottish heritage where King Robert the Bruce and Macbeth were once crowned Kings of Scotland. Delicious home grown produce from the Palace’s Kitchen Garden can be enjoyed in the Old Kitchen Coffee Shop where home grown produce from the Palace’s Kitchen Garden is available for visitors to enjoy, as well as traditional freshly baked scones from Scone. Then, visitors can pick up a memento, including a range of home-made preserves and over 36 single malt and blended whiskies together with a variety of Scottish artisan gins, in the Scone Palace Food Shop. As well as being a world-famous visitor attraction, the crowning place of Scottish Kings provides a unique setting for corporate events, from gala dinners in the Palace State Rooms to business meeting and conferences in the Murray Suite which can host up to 60 delegates. Scone Palace is also a spectacular venue for a product launch or larger outdoor event. The Palace is now open daily from 9.30am with the last admissions at 5.00pm.

NEW FACE AT BLACKHILLS Blackhills Specialist Dental Clinic is delighted to welcome a new member of the clinical team. Lorna Harley, a Specialist Endodontist, trained under the worldclass instruction of Professor Bill Saunders at Dundee and gained entry to the Endodontic Specialist List in 2010. Lorna is widely regarded as an outstanding endodontist with considerable experience in specialist practice. Endodontists specialise in maintaining teeth through endodontic therapy – procedures, involving the soft inner tissue of the teeth, called the pulp. The word “endodontic” comes from “endo” meaning inside and “odont” meaning tooth. All dentists are trained in diagnosis and endodontic therapy, however, some teeth can be especially difficult to diagnose and treat, may require referral to an endodontic specialist. Blackhills Specialist Dental Clinic is a unique concept in private healthcare; a purposebuilt, state of the art clinic where 7 registered specialists, covering the six main disciplines of adult dentistry, work together to deliver high quality dental treatment for complex and demanding cases referred from dental practitioners from all over Scotland. The core focus is a patient-centred philosophy and the Clinic has been the recipient of a number of local and national awards.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

MEMBERS’ NEWS

NETWORK SUPPORT FOR WOMEN’S AID The members of Perthshire Businesswomen’s Network (PBN) have chosen this year’s charity as Perthshire Women's Aid. Each year the network asks it’s members to choose a charity to raise funds for over the year. This year, members suggested Perthshire Women’s Aid and the support has been overwhelming so far. On Tuesday 14th June, Perthshire Businesswomen’s Network held a Personal Brand and Styling Event where the speakers, Sheena Robb of Stella & Dot and Marlene and Adele of Integro Image, kindly agreed to donate 10% of the profits from their sales on the evening to the charity. Throughout the year, there are various events and fundraising activities planned. Perthshire Women’s Aid is a charity supporting women, children and young people who are experiencing or have experienced domestic abuse. They provide confidential support, information and access to temporary accommodation. Support is provided in a non-judgemental, friendly, kind way whether you are still in the relationship or experiencing difficulties now the relationship has ended. They provide support to anyone who identifies as a woman either face to face, over the phone, or by arranging a confidential visit at a place of your choice. Support can be accessed on a self-referral basis or via referral from an agency. Their services empower women and children to make their own choices and move on in their lives. They enable families to be feel safer, more confident and actively engaged in their communities.

NEW CAFÉ AT ST JOHN’S CENTRE St John's Shopping Centre has welcomed Central Cafe as a new tenant for their key catering unit that has entrances both from the mall and from Mercat Cross. Operating now since end of April, business owners Sandy and Connie Brooks have reported a good start to their enterprise. Sandy commented: "We have an existing business on Dunkeld road – Clark Kimberly Guest House – and we were previously involved in a sawmill. When we left the timber business last year we looked around for a new opportunity and with our background in hospitality were keen to find a cafe premises. “We looked across Perthshire – I've never drunk so much coffee in my life – but settled on St John's Shopping Centre as

LINDSAYS GROWTH PLANS CONTINUE WITH NEW CHAIRMAN APPOINTMENT Peter Tweedie (pictured), corporate partner who represents clients both in the firm’s headquarters in Edinburgh and across Scotland, has been elected chairman of Lindsays. Commenting on his role Peter, who is a well-respected and highly

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they offered the unit size and footfall that we needed. So far we've been really pleased with the response and look forward to welcoming in new customers to our city centre business." Central Cafe is open seven days a week serving traditional mix of hot filled rolls, cakes, scones and sandwiches. Claire McDiarmid, St John's Shopping Centre Marketing Officer commented: "There have been some real doom and gloom retail stories of late so we're delighted to announce a new business in such a large, prominent unit. We were really pleased with the idea of a traditional cafe offering in St Johns – Sandy and Connie's success so far just shows that our customers really enjoy a bacon butty and a handmade scone!”

MEMBERS’ NEWS

BUILDING ON SUCCESS FOR PERTH HOUSEBUILDERS An apprentice with Perthhouse builders Stephen has been hailed the best construction student in Perth, and the fourth best in Scotland. First year apprentice J o rd a n Telfa r ( 1 7 ) , pictured, from Perth, was the only student to represent Perth College’s first year intake of 32 students at the Scottish Association of Timber Trade Teachers (SATTT) annual competition. He also came fourth out of 16 apprentices nationwide. Jordan, who has been an apprentice with the firm since August 2015, also competed in the first regional heat of the Construction Industry Training Board’s (CITB) SkillBuild awards (‘New Entrant’ category). Ron Sutherland, Construction Manager said, “As a company, we need to invest in our future to address the growing skills shortage in the industry. Apprentices really are the lifeblood of this industry so we recognise the need to train and develop them to ensure a steady supply of skilled tradespeople to build the houses of tomorrow. We are delighted by Jordan’s achievements and congratulate him wholeheartedly.” Meanwhile, Stephen has also been awarded a Commendation in Scotland’s premier industry awards. The firm was one of only three to reach the shortlist of the ‘Private Development of the Year’ (medium: 26-99 units) category of the Homes for Scotland Awards 2016 for its contribution to the first phase at Scotland’s largest new town, Chapelton, just outside Aberdeen. The family firm, which dates back to 1935, is creating a wide selection of homes at Chapelton, ranging from two to six bedroom terraced, semi and detached villas, all designed to cater for today’s lifestyle choices.

experienced lawyer, said: “I’m delighted with the appointment and am looking forward to working with the Board and the whole team at Lindsays to deliver high-quality legal services to businesses and individuals throughout Scotland.” Peter continued: “I would hope to increase the firm’s market share both by satisfying the needs of existing clients and anticipating their needs for the future.” Lindsays’ Managing Partner, Alasdair Cummings, said: “I am delighted with Peter’s appointment and I am excited

by the opportunity that we have to take the business forward successfully in the three cities where we are located – Edinburgh, Glasgow and Dundee. “Peter brings a natural commercial outlook to the table which is invaluable for us to realise our ambition to grow.” “As part of our ongoing expansion, we have recently secured an additional 2,600 square feet of office space in Dundee. Our strategic plan is to continue to increase our presence in this region and further develop the range of services we offer to both our individual and commercial clients.”

BINN GROUP ACQUIRE HOLDEN ENVIRONMENTAL’S PERTH OPERATIONS Binn Group, one of Scotland’s most progressive recycling and resource management companies, has bought over the business of long-established Perth firm Holden Environmental Ltd. Binn Group will continue trading from Holden’s Shore Road site where Holden’s have operated for over 70 years, developing the original scrap business into a skip hire, waste management and recycling company. A spokesperson for Holden Environmental’s Managing Director Robert Holden said: “After careful consideration it was determined that the long term success of the business was best secured by selling to the Binn Group who have undertaken to continue the first-class service that our loyal customers have come to expect over the years. Binn Group Chief Executive Allan MacGregor said the deal represented an exciting phase in the company’s growth plans and would meet their aspirations for a high-profile Perth satellite base. Assurances were given that all Holden employees would be absorbed into the Binn Group workforce, with operations continuing and developing at the Shore Road site. “Binn Group has a long term plan to expand into urban satellite sites in key locations throughout Scotland,” said Mr MacGregor. “Buying over Holden’s well-established business within Perth fulfills the first phase of that ambition. Established over 20 years ago by father and son John and Allan MacGregor as a land diversification project on their estate at Binn Farm, Glenfarg, Binn Group quickly became a leading name for all waste management needs for domestic and trade clients. Rapid growth has seen the company expand and evolve beyond the original landfill site provision and skip hire business to create Scotland’s largest and most diverse independent waste management operation, employing over 100 people.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

TRAINING AND DEVELOPMENT Left to Right: Hospitatlity Sector Manager Ian Gibb, Chef Gordon Muir and Sodexo Executive Chef David Ward.

Food for

Thought Industry and education partnership serves up success for Perth College

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ground-breaking partnership between global food and beverage management services employer Sodexo and the hospitality department at Perth College UHI, has resulted in a unique award-winning learning experience for hundreds of students. Four years ago, hospitality sector manager Ian Gibb identified an opportunity for the college catering facilities to be used as a training ground for his students. To date, this has inspired a partnership between education and industry that has resulted in an “in college” facility that not only offers high quality, low price food and drink to other college students, staff and visitors, but also provides the perfect training platform for hospitality students preparing for the world of work. Ian explained that the partnership project was partly driven by feedback from industry.

TRAINING AND DEVELOPMENT

The lessons learned through the hospitality partnership could translate into other areas of the hospitality industry sectors

of working in a real hospitality industry environment – but still within a supported educational environment”. And the results have been astounding. Not only are a higher percentage of students successfully completing their qualification and finding it easier to gain employment, but more and more new students are signing up to be part of this unique training programme. “Only 18 students took part in the early project,” said Ian. “This year there are more than 70 students enrolled on our training programmes.” Ian explained that students themselves have helped to grow and develop the curriculum with students now training at SVQ Levels 1 to 3 with each of the levels all working and training together in the kitchen and restaurant. The project has received wide recognition and a number of awards, in the wake of the successful partnership and this has turned both the education and industry spotlights on Perth College, with interest from others in the catering and hospitality sector.

“Employers told us they wanted students to be more industry ready, he said. On completing their courses, the students had acquired excellent skills but that they weren’t quite ready for work, they needed to be able to work under pressure and develop a faster rate of production. To achieve this level of readiness, the students needed to be exposed to real, industry kitchen/ restaurant experience as opposed to just classroom environment learning. “At Perth College we had a production kitchen, a guaranteed customer base, a global industry partner and the support and encouragement of our local employers,” said Ian. “The college curriculum in partnership with Sodexo is seeing students absorb the challenges. They are working under normal industry level pressures and are reaping the rewards

“We have many visitors looking at what has been achieved here,” said Ian, “and we are happy to support other organisations who recognise the benefits of partnership working”. Ian also suggested that the lessons learned through the hospitality partnership could translate into other areas of the hospitality industry sectors. David Ward, Executive Chef with Sodexo, works collaboratively with the College to develop the curriculum and ensure that it includes new and innovative developments within the industry. He believes the whole experience has proved “invaluable” for his organisation. “Working in this partnership sees us educating the workforce of the future in the best way possible,” he said. “The success of the partnership has exceeded everyone’s expectations and between us we are developing a formidable generation of young chefs and restaurant workers.

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TRAINING AND DEVELOPMENT

Working in partnership with an industry giant such as Sodexo brings a raft of other benefits to the students, with many enjoying industry outings organised through the company’s vast contact base. They also benefit from scholarships and internships. “Our students are also the only ones in the UK eligible to take part in the renowned Salon Culinaire where they can compete against chefs in the industry,” explained Ian. Throughout a 12-hour service at the College’s Food Court, students working shifts plan, prepare, cook and serve between 400 and 500 meals a day, five days a week.

When students leave they already have those vital skills and experiences in place – building blocks that their new employer can work with and develop further. This is exactly what the industry is looking for “The realistic training environment at Perth College means that when students leave they already have those vital skills and experiences in place – building blocks that their new employer can work with and develop further. This is exactly what the industry is looking for.”

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“We are not here to turn every student out to work in a Michelin starred kitchen,” said Ian, “but to be prepared for every environment be it a restaurant, café, care home, prison, hospital or school. The lessons they learn in the Food Court will prepare them for handling large quantities of food and meals as well as honing specialist chef skills for finer dining. “Many local restaurants looking for part-time employees visit us and most take one or two straight away after seeing them in action and chatting with them in situ – much more effective than an across-the-table interview.” Ian is justifiably proud of what the partnership has achieved in a few short years. “In my 30-plus years at Perth College this has been the most impressive advance in training within the hospitality department and the one which is having the most impact on the students and the industry,” he said. “We have to make sure we sustain what we do and guarantee the quality relating to the recruitment, training and assessment of students. It’s also important to grow the good practice we have already established and also retain the bespoke quality of individual training by ensuring each student is supported to exceed their potential.”

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GUEST SPEAKER

T GUEASKER SPE

Our ‘Guest Speaker’ for this issue of InCommerce is Julie Craik, Project Manager with TayScreen, the screen commission that helps…

CAMERAS FOCUS ON PERTHSHIRE

ello lovely, film friendly members of the Perthshire Chamber. I say this because my job would not be possible without the welcome that film and TV production receives here.

At this point you may be asking yourself “filming, I’ve never seen any here so what does she do for a job?”. Well taking the first bit of that, Perthshire is hugely attractive to production but it’s true you may never notice it as the region’s just so big in every way with lots of intriguing locations hidden from general view unless you happen to pass by on the exact days filming is going on. So to quote from the movies “show me the money”. 2015 saw a record level of economic impact across Perthshire, Fife and Tayside of almost £3 million. That equates to over 6% of production spend in Scotland (around £46 million) and Perthshire got about a third of that. If you are a fan of the TV drama series “Outlander” they have been using a whole variety of locations including castles and landscapes. As all the location owners are sworn to silence and we hope they might come back, forgive me if I say no more on that.

attract media production of all types. The core TayScreen service is to provide a free support service to productions to help them source locations, facilities, crew and other services. Projects let us know what they need and we do our best to help. Actually we also provide business and market development advice to companies and freelancers working in creative screen industries and other services looking to be ‘film-crew friendly’. That might be folks with businesses like accommodation, catering, transport, even posh loos. (It was an Angus company that did the honours on the latter for a certain Brad Pitt when “World War Z” was being filmed.)

So what exactly do I do to help attract production? In two words, Be Proactive.

We’re proactive in promoting and marketing the region, keeping a close eye on forthcoming production across advertising, film and TV. There really is nothing like ‘making it personal’ with each and every lead but we also make the most of direct and digital.

Now to the second bit. What do I do for a job?

TayScreen is also a member of various business networks that are really helpful like the Scottish Locations Network with Creative Scotland, Screen Facilities Scotland and the European Film Commission Network.

TayScreen is the screen commission for Fife and Tayside in Scotland. We started in 2002 and serve Perth & Kinross Council (and those of Angus, Dundee and Fife). The Council supports TayScreen and sees Film Tourism and Screen Tourism as an important part of Visitor Market Development.

And with our business advice hat on, we work with regional companies to encourage and support them in working with incoming production. The better the service here, the more this helps to attract production and grow the sector to benefit the region.

The office works together with the parts of the Council which work with the tourism and creative industries to promote the region to

It has to be said that Perthshire locations and businesses are very switched on as you would expect.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

GUEST SPEAKER

Generally there is at least one production in the region every week and over the year this adds up to about 80 to 100 film and TV productions TV productions. Also, increasingly there’s filming to get content for projects for different platforms such as games and virtual or augmented reality. So far I haven’t answered the “so-what” question. In other words why does any of this matter beyond the circus coming to town, doing their thing, spending some money and then moving on? Well, one important legacy of filming is screen tourism. Research by the likes of Visit Scotland and Visit Britain shows that up to half of the people visiting a place are inspired by what they have seen on screen. People love visiting locations used in movies and TV, whether being themselves or standing in for somewhere else, because they want to know “where was it filmed, really?” Whatever we might prefer to think, being on screen also lends credibility to a place and gets it on the radar. So this doesn’t just have an effect on tourism, it also makes a difference for business decisions and that lovely inward investment that we all want. Actually, we also work with Visit Scotland and the Perthshire Tourism Partnership and in April this year we held our second outing for Perthshire on Screen. The turnout was fantastic with location and business owners hearing from location managers David Taylor (Whisky Galore) and Duncan Broadfoot (Bond “Spectre” and now on the “The Mummy” with Tom Cruise). On screen tourism there was the lovely Jenni Steele from Visit Scotland and on what to expect from filming, there was the equally lovely Scott Robertson from Blair Castle. So where I come in is to add some specialist knowledge and information about the screen sector to the mix. The result is there’s a team effort going on and production is well received. But it really is more than that because what projects also get is that sprinkling of Perthshire magic – the people and the place. To show what’s filmed here, we have our own Movie Map – www.tayscreen.com/moviemap.cfm and also work with the Scottish Locations Network and Visit Scotland on promotion and movie maps to make sure that information is easily accessible and helps to attract visitors. “Outlander” alone has seen huge numbers of tourists. Last year, for example, followers in their hundreds headed for a convention in Crieff and travelled all over the region to see locations. Generally there is at least one production in the region every week and over the year this adds up to about 80 to 100 film and

If anyone wants more information, please do take a look at our Quick Guides that can be downloaded here www.tayscreen.com/get-listed.cfm Or if you fancy a chat about any of this, just pick up the phone.

£3 million

The record level of economic impact across Perthshire, Fife and Tayside

ST 201 AT 5 S

Amount of production spend in Scotland (around £46 million)

1/3

The share that Perthshire received

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

PERTHSHIRE ON A PLATE

Tasty food festival served up at Perth Show TV favourites cook up a storm for Perthshire audience

opular celebrity TV chef favourites Rosemary Shrager and Tony Singh will head an impressive line up of culinary talent as Perthshire Chamber of Commerce serves up another helping of its Perthshire On A Plate food festival. This summer the two-day spectacular is being staged as an integral part of the popular Perth Show at Perth’s Lesser South Inch on Friday and Saturday, August 5 and 6. The food and drink festival will feature celebrity and local chefs, demonstrations and tastings, book signings, food and drink related trade stands, fun-filled activities for “Kitchen Kids” and a large dining area and pop-up restaurants in a double celebration of food and farming.

And Perth Show secretary Neil Forbes described the new partnership as “the perfect fit”. “Perth Show is a key date in the local calendar,” he said, “with the rural and city populations coming together for a celebration of the agricultural industry and equestrian sector. “This year we are keen to broaden that appeal and bring in a cookery theatre and a food and drink marquee which would showcase the wealth and breadth of the area’s quality produce and culinary talent. The ideal solution to that ambition comes in the form of the tried and tested ‘Perthshire On A Plate’ festival.

Chamber Chief Executive and POAP organiser Vicki Unite said the annual Perth Show offered the ideal platform for the food festival to showcase produce and talent from Perthshire with retailers, producers and chefs coming together in an exciting two-day programme.

“This will bring a new and popular dimension to the visitor attraction.”

“Perthshire is really the top shelf of Scotland’s larder with an abundance of prime quality produce covering everything from game to soft fruit,” she said.

"I have always had a great fondness for Scotland and its people and I'm delighted to be taking part in Perthshire On A Plate – right in the heart of this wonderful country.

“Perthshire On A Plate will showcase that larder with the help of producers, suppliers, retailers and experts from across the county.

"It's a joy to be working with the finest Perthshire produce to create dishes which will hopefully delight and entertain the festival audiences.

“The food and drink sector has a natural crossover to our agricultural industry and we are hopeful that this inaugural partnership will become an annual feature.”

"I also look forward to meeting some of the local chefs who I know excel at what they do and also chat with the hard-working

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

Looking forward to her guest appearance on the Friday, Rosemary Shrager said:

PERTHSHIRE ON A PLATE

producers from Perthshire and beyond who bring such fantastic ingredients and products to our table. "It will be wonderful to be part of not only this Perthshire On A Plate food festival, but also the wider Perthshire agricultural show which has been such a popular and long-standing highlight of the local farmers' calendar for over 150 years. "I'm even staying in a real castle (Knock Castle, Crieff)! I can't wait!" Scots favourite Tony Singh said he was also thrilled to be asked to be a part of the new Perth Show/Perthshire On A Plate partnership. “I am delighted to be part of this year’s event – flying the flag for fantastic Perthshire produce” he said. “I am passionate about enhancing fresh and local Scottish ingredients through the use of subtle spice and look forward to getting creative at the show!”

SHOWCASE CHEF DEMONSTRATIONS Heading the celebrity chef line-up are TV favourite Rosemary Shrager (Friday) and spice king Tony Singh (Saturday), backed by a host of talented local chefs including Graeme Pallister (63 Tay Street), Praveen Kumar (Tabla), Marek Michalak (Tabou) and Grant MacNicol (Fonab Castle). Perthshire master butcher Beaton Lindsay will be offering some tips and guidance in a fascinating butchery demonstration while fish and seafood experts George Campbell & Sons will dazzle show-goers with a demonstration on how to descale and fillet fish and work with shellfish. The Cookery Theatre, supported by Quality Meat Scotland, will also stage a fun cookery challenge between students from Perth College and the ladies of the SWI.

STOP AND EAT A range of pop-up restaurants featuring taster dishes from some of the area’s best loved eateries will allow visitors to buy and enjoy delicious local produce cooked to perfection as they relax in Perth Show’s new POAP dining area.

FOOD CHARTER – GUARANTEEING THE BEST Perth Show has also introduced a Food Charter supported by QMS to guarantee the quality and source of meat used at the event. Launched earlier this year by leading Chef Tom Kitchin, the Charter will mean that – where possible – suppliers to the public catering and hospitality units at the event will be required to serve only locally-produced food such as quality assured Scotch Beef PGI, Scotch Lamb PGI and Specially Selected Pork. Chef Kitchin, whose cooking philosophy is “From Nature to Plate”, has a passion for using the finest, freshest Scottish seasonal produce in his Michelin star restaurant The Kitchin, as well as Edinburgh gastro pub The Scran & Scallie. “My congratulations to all those involved in the Perth Show/ Perthshire on a Plate Food Charter initiative,” he said. “Scotland has a fabulous natural larder and it is a fantastic part of the country to showcase to the public all that farmers, and local food producers, have to be proud of. I’m sure this year’s joint event will be a huge success and play a valuable role in improving consumers’ understanding of the care and attention to detail involved in the production of quality ingredients like Scotch Beef and Lamb.”

SPONSORS AND SUPPORTERS Thanks go to all those taking part in the first Perthshire On A Plate food festival at Perth Show and in particular to our sponsors and supporters including:

Perth Common Good Fund Perth College UHI Hospitality Department Something Special Flowers The Fraser Bruce Group Knock Castle, Crieff Quality Meat Scotland Perth Show and the many helpers working with us throughout the two days.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

PERTHSHIRE ON A PLATE

Rosemary Shrager

Tony Singh

Graeme Pallister

FRIDAY 5TH AUGUST - 11AM AND 3PM

SATURDAY 6TH AUGUST - 11AM AND 3PM

Chef patron – 63 Tay Street, Perth

Rosemary endeared herself to the nation when she took part in 'I'm a Celebrity, Get Me Out Of Here' where she proved she could cook just about anything, anywhere. She is best known for appearing on many TV cookery programmes including; ‘Ladette to Lady', ‘Rosemary Shrager's School for Cooks', ‘This Morning', ‘The Alan Titchmarsh Show'. Her latest TV shows aired this spring – The Real Marigold Hotel and The Chopping Block for ITV1.

Tony Singh is the Scottish half of the BBC's The Incredible Spice Men. Based in Edinburgh Tony has worked in Scotland's finest restaurants, opening three of his own, including the highly acclaimed, Oloroso. Awarded some of Scotland's finest culinary honours, including the Drambuie Chefs' Association 'Best New Restaurant of the Year' and Scottish Chefs Award for 'Scottish Chef of the Year', ‘Glenfiddich Scottish Food Award 2014’ ‘GG2 World Food Award 2014’. Tony has also appeared on BBC2's Great British Menu, Food & Drink and was part of the BBC2 series A Cook Abroad.

FRIDAY 5TH AUGUST - 12 NOON

With a over a decade in broadcasting and teaching, Rosemary Shrager’s role in ITV1’s Ladette to Lady cemented her position as Britain's best loved Chef and Cookery Teacher. Rosemary Shrager’s School for Cooks aired for two seasons on ITV1. Further afield Rosemary has filmed Ladette to Lady US and Australia. Rosemary is a natural extrovert and communicator whose professional career includes a period working for Pierre Koffman at the internationally famous Tante Claire restaurant in London and also a period working for Jean-Christophe Novelli. The all new Rosemary Shrager Cookery School opened its doors in May 2013 in Tunbridge Wells. Shrager's Patisserie selling all manner of delicious food opened in February 2014, also in Tunbridge Wells. When she is not teaching, Rosemary spends her time developing new recipes, working on further television projects and providing her expertise to private clients. Her passions and loves include food in general and imparting her knowledge and skills to others as well as sourcing new food products especially those that are organic.

Meet The Chefs

Leith born Tony Singh has established himself as a leading force on the Scottish restaurant scene and has run three of his own restaurants, Oloroso, Tony's Table and Roti with great critical acclaim. For over 25 years, Tony has pushed the boundaries of culinary innovation, combining his Sikh upbringing with his love of Scottish produce. His distinctive style soon developed and made him hot property in restaurant circles and helped him secure membership of the country's leading bodies including the Academy of Culinary Arts, the Craft Guild of Chefs, the Scottish Chefs association and the Master Chefs of Great Britain. Visit Scotland recently named Tony as one of the chosen few "Real Scots". He is now an ambassador for Scotland and all things Scottish. He has the responsibility of promoting Scotland and its delicacies globally.

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Executive chef – 63@Parklands and No.1 The Bank at The Parklands Hotel, Perth Perthshire-born, Graeme trained at Kinloch House Hotel in the mid-90s and has since worked at Longueville Manor in Jersey, The Angel in Sussex, Restaurant Andrew Fairlie at Gleneagles and Let’s Eat Perth where he was head chef for two years. A Masterchef of Great Britain and member of the UK Slow Food Chef Alliance, Graeme believes in keeping food local, honest and simple. In 2013 Graeme was awarded Catering Scotland’s ‘Scottish Chef of the Year’, and in 2010 he held the title as the Scottish Hotel Awards ‘Executive Chef of the Year’. In 2016 Graeme was a finalist “Hospitality Hero” at VisitScotland’s Thistle Awards. 63 Tay Street was shortlisted as Catering Scotland’s ‘Restaurant of the Year’ in 2014. The greatest care and attention goes into every dish prepared at all three restaurants. Graeme and his small team are passionate about using the best quality ingredients and support local suppliers wherever possible. Graeme writes once a month for The Courier’s ‘Chef’s Table’ column. He also launched a food blog in November 2012: www.localhonestsimple.co.uk

Meet The Chefs PERTHSHIRE ON A PLATE

Praveen Kumar

Grant MacNicol

Marek Michalak

Chef owner – Tabla, Perth

Executive Chef – Fonab Castle Hotel, Pitlochry

Chef and co-owner – Cafe Tabou, Perth

FRIDAY 5TH AUGUST - 2PM Award wining Indian Chef owner of Tabla Restaurant Perth – the only Indian Restaurant to hold one AA Rosette – Praveen Kumar was born and brought up in a rural village in southern India. He became involved in professional cookery in his homeland, learning all the skills and techniques of Indian cookery, before moving to Sandals resort in Jamaica to further his studies. In 2005, Praveen arrived in Scotland, working initially at the Turnery Resort in Ayrshire, before taking up a post at Gleneagles and ultimately opening his own restaurant in Perth.

FRIDAY 5TH AUGUST - 1PM Grant MacNicol started his career in the highlands of Scotland working at some of the north’s top hotels, before coming south to work in Simpsons in Aberdeen – becoming executive chef at only 23. Grant then went on to open his own restaurant in Fife and then the Byzantium in both Perth and Dundee. Following this, he went on the become Head Chef at Rufflets Hotel in St. Andrews and in his time there the hotel won AA Scottish Hotel of the Year. In early 2016 Grant took over as executive chef at the five-star Fonab Castle Hotel and Spa at Pitlochry.

SATURDAY 6TH AUGUST - 1PM Marek Michalak has been one of the business owners of Café Tabou since 2007, having worked there since 2004. Marek aims to bring a taste of France to Perth and offers a selection of menus that take inspiration from French bistro dining, with an emphasis on traditional recipes, combined with the use of local Perthshire produce. Marek is a Master Chef of Poland and is the first Polish chef to gain his Master Chef of Great Britain accreditation. He also holds a Master Butcher qualification, with merit.

Praveen prides himself in offering authentic Indian cuisine – exactly as people would enjoy it in his native India. “I like to create the dishes that one gets in India rather than those offered in typical British Indian restaurants,” he said. “Scottish produce lends itself very well to this type of cooking and I love to give top class products such as local fish, meat and cheese the authentic Indian touch to bring a great experience on Indian food to Scotland.”

BUTCHERY AND FISH HANDLING DEMONSTRATIONS

BEATON LINDSAY – Butchery Friday, August 5th, 10am

GEORGE CAMPBELL & SONS - Fish Handling Saturday, 6th August, 10am

Learn all about meat handling and butchery from President of the Scottish Federation of Meat Traders Association, Perth butcher Beaton Lindsay. Beaton is a fifth generation butcher, working in the trade since he was 11 years old, for a family firm established over 150 years ago. All Lindsay’s beef, pork and lamb is sourced locally when possible - for example, cattle and lamb mostly come from George McFadzean in Perth and pigs are also sourced locally from a farm in Blairgowrie. All animals are hung on a hook and matured (dry) and butchered on the premises.

George Campbell & Sons premises are in the heart of Scotland, in the City of Perth. Here fishmongers work through the night and the early hours, receiving fish from boats landing at markets all over Scotland. Filleting and portioning, preparing and smoking the finest fish, landed daily. Meet some of the experts from the team for practical fish and filleting demonstration & shellfish. Perfect for all amateur fisherman or the home cook who wants to improve knowledge of fish and shellfish preparation. Techniques covered: Trim, scale, gut and clean, fillet, pin-bone and skin, Shucking oysters.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

ECONOMIC UPDATE

labour market

IN NUMBERS

2012

2022

figures are 3-year averages 2013-2015

2012

2022

Source: ASHE

Source: National Records of Scotland

April 2012

Source: NOMIS

April 2016

Source: ekosgen/SDS

compared to71.7% in Tayside and 73.1% in Source: Annual Population Survey Scotland

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

Source: NOMIS

ECONOMIC UPDATE

700 more

Source: BRES

2,200 less

Accommodation & food services

Health

Source: ekosgen / SDS

Education

Retail

Business administration & support services

Construction

Public administration & defence

Manufacturing Source: BRES

professional & support services

ICT

accommodation

food & drink

Source: ekosgen / SDS

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

BUSINESS SUPPORT

LANDLORDS ON LOOK OUT FOR LEGAL CHANGES

he Private Housing (Tenancies) (Scotland) Act 2016 received Royal Assent on 22 April 2016. It introduces the most significant changes to the private landlord and tenant relationship in a generation. When the relevant provisions come into force the Act will introduce a new type of private residential tenancy. Landlords will no longer be able to enter short assured tenancies. One welcome change is the introduction of a Model Tenancy Agreement. One unwelcome change is that landlords will no longer be able to recover possession due to the term of the lease expiring. The “no fault ground” disappears. Instead landlords will have to rely on new grounds for repossession which are being introduced. Some are mandatory

Jeffrey Hope, Miller Hendry

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and others discretionary. Confusingly a few have aspects of both. There will also be a restriction on landlords increasing the rent more than once every twelve months. More controversially, Scottish Ministers are to be given the power to cap levels of rent increases for sitting tenants in rent pressure zones. Local authorities can ask Scottish Ministers to introduce rent pressure zones for up to five years. The new Private Residential Tenancy is expected to commence around the end of 2017. Landlords who are concerned about the changes and how it may affect their business should seek professional advice. Provided by Jeffrey Hope, Partner, Miller Hendry Email: jeffhope@millerhendry.co.uk Tel: 01738 637311 www.millerhendrysolicitors.co.uk

BUSINESS SUPPORT

A RESIDENTIAL SNAPSHOT The introduction of Home Reports made surveyors a key part of the house selling process.

Q. Are Home Reports beneficial? A.

They are a legal requirement before a property comes to the market and the reports provide key information about the condition, value and energy performance to assist with purchase decisions. They have helped establish confidence in property values and a recent five-year review by the Scottish Government concluded that they have had a positive impact since their introduction.

Q. Why use a professional? A. Having a reliable and trusted Home Report acceptable

to all major lenders is beneficial when selling. A quick and accurate report also ensures there is no delay in bringing your property to the market. Graham + Sibbald have been established in Tayside for over half a century and have been based in Charlotte Street, Perth for 20 years. As Chartered Surveyors we offer a wide range of property services for all types of Commercial and Domestic properties and have a growing local and national presence with new offices in Kirkcaldy, Paisley and St Andrews. Provided by Greg Davidson, Partner, Grame + Sibald Email: Greg.Davidson@g-s.co.uk Tel: 01738 445 733 www.g-s.co.uk

Q. How healthy is the Perth residential market? A.

Transaction numbers in the £200,000-£400,000 range have increased by around 20% in 2016 (compared to 2015) indicating a healthy, stable growth pattern from the bottom up. Overall, we have witnessed a recovery which began slowly in 2013 and is now gaining momentum. Perthshire hosts an enviable range of stunning country properties and although sales of higher value properties have been more muted due to tax changes and political uncertainty, they continue to offer unrivalled amenity which is hard to resist attracting a wide range of buyers.

Greg Davidson, Graeme + Sibald

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

ECONOMIC DEVELOPMENT

Tales of the Riverbank

he Tay and Earn Trust is a registered charity which aims to promote regeneration, education and research. The Trust in partnership with Tay Salmon Fisheries and Perth and Kinross Council established the Inner Tay Masterplan 2012-22 to provide a framework for sustainable development along the inner Tay. One of the primary aims of the Masterplan is to improve access to the Tay and encourage more visitors to the area. The common theme is reconnection – reconnecting Perthshire residents and visitors to the river; reconnecting Perth to Dundee and Fife; connecting with the core path network and connecting with new opportunities out with the area such as the Victoria and Albert Museum in Dundee.

Sport and Leisure – Willowgate Activity Centre and Fishery

Jim Findlay Head of Development for the Trust highlighted that it was important to be aspirational and listen to the views of local businesses and communities and develop a shared Vision for regenerating the inner Tay. There are over 30 projects in the Masterplan which are split into main themes.

One exciting and important success has been the Willowgate Activity Centre which is close to Perth City and adjacent to the river and Friarton Bridge. Phase one of the Centre was completed in January 2016 and has changing rooms, showers, classroom, meeting room, and a teaching pond. A range of activities are provided for visitors including coble boat trips on

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

ECONOMIC DEVELOPMENT the Tay, guided Kayak trips with Outdoor Explore, canoeing and stand up paddle boarding. Beginners and experienced visitors are all welcome so why not come along and take part in the activities on offer. The Activity Centre also provides an important hub for smaller local businesses who can use the Centre as a base and utilise the classroom and meeting room for training or other events. Work on Phase 2 will include the establishment of 10 equipment storage containers which will be available for hire. Another important development is the Willowgate Fishery situated on the banks of the Tay, 2 miles from Perth City Centre. The fishery comprises of a 9-acre fly only trout loch and 4 miles of Salmon fishing on the River Tay. The loch is regularly stocked with grade one, fully finned, hard fighting Rainbow Trout with a minimum size of 2lb. Novices and experienced anglers alike are welcome and tackle hire and tuition is available. There is also an abundance of flora & fauna to be seen at the fishery, from the Osprey and Otter giving fishing lessons, the deer grazing along the banks to the wild orchids growing on the water’s edge.

Improving Infrastructure – Willowgate Riverside Café and Pontoons

The establishment of the Willowgate café adjacent to the Tay and next to the fishery provides a welcome stop off for visitors. The café was previously a fishing bothy and is currently being refurbished and will re-open in the spring of next year. When the café was open prior to the refurbishment work it was very busy and visitors fondly referred to it as having a warm, friendly relaxed atmosphere – like an alpine ski chalet with the open log fire and wooden décor.

The Willowgate Activity Centre, Café and Fishery, footpaths and the pontoons will all help to regenerate the Tay and encourage more visitors to the area

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ECONOMIC DEVELOPMENT Pontoons will also be constructed at Fergusson Gallery Perth and Willowgate for small boats and kayaks to access the river. The work should be completed by the end of the year and the pontoons will be operational in early 2017. A pontoon at Elcho Castle may also be developed if funding can be secured and a Park and Choose will be located at West Kinfauns.

Biodiversity Interpretation and Access – Footpaths

The creation of riverside footpaths is also vital in helping to improve access to the river Tay. One of the aspirations is to create a memorable journey for visitors. The aim would be to walk along the riverside footpath from Rodney Pavilion in Perth to the Willowgate Café and have a coffee or lunch. Visitors could then get on a boat and travel down river to Elcho Castle and spend some time learning about the history of the castle. They could then get on a bike or walk back to Perth along the river or alternatively get a boat back. An outdoor classroom is also being established at Willowgate for use by schools and other groups for environmental studies such as the life cycle of the salmon, pond dipping, wildflowers, bee keeping and willow weaving classes. A great deal of progress has been made on implementing projects within the Masterplan. The Willowgate Activity Centre, Café and Fishery, footpaths and the pontoons will all help to regenerate the Tay and encourage more visitors to the area. Future projects may include the refurbishment of riverside bothies to enable visitors to stay overnight, narrow boats providing visitor accommodation, a riverside footpath from Elcho Castle to Perth and a bio-fuels project using Tay reed beds. The support of the Coastal Communities Fund, SSE, Perth and Kinross Council, Tay Salmon Fisheries and the Post Code Lotteries is greatly appreciated. For more information on the work of the Tay and Earn Trust and the Masterplan or to book any of the activities or volunteer please contact the Trust web site at www.tayandearntrust.org or call 07831820523.

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When the café was open prior to the refurbishment work it was very busy and visitors fondly referred to it as having a warm, friendly relaxed atmosphere – like an alpine ski chalet with the open log fire and wooden décor

BUSINESS SUPPORT

THREE QUICK TIPS FOR HANDLING THE WORKPLACE FACEBOOK FELON

o you employ a Facebook felon? A Facebook felon is the employee who posts abusive messages to fellow employees, or other people, often during working hours.

Here are three quick tips to help employers stay on top of social media activity in the workplace.

1. Be aware

Employers should be aware that they can be held responsible, and liable, for the actions of their employees on social media. Employers should not assume that if employees post outwith working hours, they cannot be held responsible for them. Employers should have a social media policy in place with clear examples of what amounts to misconduct on social media and they should provide staff with training on the issue. This can restrict the employer’s liability of any misconduct.

3. Be fair

“Banter” is not an acceptable defence for making offensive posts, however, previous comments made by the victim should also be taken into account. If it is clear that both parties have been engaging in similar conversation, it is important to treat them both consistently. It can often be difficult to decide whether one comment is worse than another. Provided by Andrew Wallace, Solicitor – Employment Law, Blackadders Email: andrew.wallace@blackadders.co.uk Tel: 01382 229222 www.blackadders.co.uk/

2. Beware

Employers should beware of any unwanted social media activity. The law recognises harassment as being unwanted conduct which creates an environment that is intimidating, hostile, degrading, humiliating or offensive to the victim. If an employee’s social media postings have the effect of creating this environment, the employee - and potentially the employer - could be liable for harassment.

Andrew Wallace Solicitor

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

BUSINESS SUPPORT

DIGITAL SCOTLAND IS HELPING PERTHSHIRE BUSINESSES GO FASTER

uperfast, Fibre and High Speed are all names used for the next generation of broadband, also sometimes referred to as “faster broadband” or “next generation broadband”. It differs from basic broadband in that it is much faster in terms of the data it can transfer. Commercial providers’ projections showed that by the end of 2017, they planned to have rolled out the technology to 66% of Scottish premises. This meant that 34% of Scottish premises would still be unable to access and benefit from this new technology. £410 million is being invested in the DSSB programme by the Scottish Government and its partners: Highlands and Islands Enterprise (HIE), BT, the UK Government through Broadband Delivery UK (BDUK), local authorities and the European Regional Development Fund, to

Sara Budge, Superfast Broadband Programme

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

install the infrastructure required to bring faster speeds in the areas which weren’t going to be covered by the commercial roll-out. It’s a really complex and challenging engineering project. In fact, it’s the most ambitious fibre infrastructure project yet undertaken in Europe. Work is currently running ahead of schedule with 85% of homes and businesses in Scotland able to access fibre broadband in June 2015, six months ahead of the original target date. By the end of 2017, it’s anticipated that around 95% of premises in Scotland will be able to connect to a fibre broadband infrastructure. The Scottish Government is committed to pushing superfast broadband coverage even further and is currently developing a procurement and delivery strategy aimed at achieving 100% coverage and expects to start procurement activity by the end of this year. Provided by Sara Budge, Programme Director, Superfast Broadband Programme www.scotlandsuperfast.com

CHAMBER NEWS

Supported by

Perthshire Chamber of Commerce Golf Day

PEP UP YOUR PR

Strathmore Golf Club Afternoon of Friday 26th August 2016 Shotgun start at 1.30pm (arrival 12 noon)

Experienced journalist, broadcaster and PR consultant Maureen Young of Sutler Press + PR will be staging a training workshop entitled “Maximising Your PR Potential and Working With The Media” as part of the Chamber’s new training initiative.

Following on from the hugely successful 2015 event at Murrayshall Hotel, we are thrilled to invite you to book your places at our 2016 Annual Golf Day which will take place at Strathmore Golf Club. The afternoon will tee off with a hot filled roll, tea/coffee/juice upon arrival followed by a round of golf on the terrific 18 hole Rannaleroch Course. After this you can enjoy a two course meal, tea/coffee/juice and the golfing greats of the day will be rewarded at the prize-giving ceremony. Perthshire Chamber is pleased to announce that, following on from the very successful partnership with Carbon Financial Partners Ltd we have enjoyed in the past, they have agreed to sponsor this event and enable us to offer what promises to be a very memorable day. Carbon’s managing director, Gordon Wilson, is looking forward to it: “After the success of the last four years, Carbon is delighted to be sponsoring the Chamber Golf event again. The Chamber and Strathmore Golf Club have put together a fantastic and exclusive day to remember, which I am sure will prove hugely popular with members and their guests. I would book right away as this event is sure to sell out fast!” Perthshire Chamber of Commerce’s Chief Executive, Vicki Unite, is also excited about this event: “We are delighted to have the support of Carbon Financial Partners for the fifth year running. With a sterling package provided by Strathmore Golf Club, we are very much looking forward to providing a wonderful day of golfing excitement and hope to build on our Chamber Annual Golf Day success.” You can book your places and teams at the Golf Day by emailing the Chamber office at events@perthshirechamber.co.uk or calling us on 01738 448325. Teams cost £200 + VAT, single places are £50 + VAT which includes tea/ coffee, hot rolls, two course meal and prize giving. As in previous years, we expect this event to sell out fast so please do book your places at your earliest convenience to avoid disappointment. We look forward to seeing you then.

20 Rubislaw Terrace Aberdeen AB10 1XE

61 Manor Place Edinburgh EH3 7EG

3 Atholl Place Perth PH1 5ND

T 01224 633263

T 0131 220 0000

T 01738 443111

www.carbonfinancial.co.uk

@carbonfin

Maureen is well known to many through her work with the Perthshire Advertiser and Radio Tay, as well as her PR role with several high profile local clients including Binn Group and Scotland’s Charity Air Ambulance and her wideranging charity involvement. In this 2-3 hour teach-in, Maureen will teach people how to identify PR material within their company or organisation, make it interesting for the media and the consumer and how to work with the media to attract maximum publicity for products and/or services. Using examples from her own wealth of experience, fun interactive role play and some enjoyable exercises, Maureen will develop people’s ability to identify, research, prepare and outsource material that will get businesses noticed. She will show how this can be used to bring companies to the attention of a much wider local, national or even international audience using all media platforms. “People can sometimes have a good story to tell but are unaware of its potential and unsure how to bring it to the attention of the media,” explained Maureen. “This training session will help them fulfil simple PR requirements themselves and build their confidence for the future.” This one-off class is aimed at SMEs who do not employ their own PR staff or individuals new to the role. It will be held at Saltire House, Perth, on Tuesday, October 25, 5.30pm-8pm. Cost – £110 for Chamber members, otherwise £140.

facebook.com/carbonfp

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

BUSINESS SUPPORT

EMPLOYEE ENGAGEMENT?

he recent Sports Direct case highlighted a shift towards seeing employees as disposable objects. Is your organisation like Sports Direct, reminiscent of the Victorian industrial era where employees are easily replaced? Or do you value your employees as individuals and need them to be engaged? Employee engagement results in staff who work harder, think more creatively and care more because they feel fully involved in the enterprise The simplest definition of employee engagement is: the business values the employee and the employee values the business’

Motivation • • •

Advocacy •

How much would your staff agree with these statements?

‘I would recommend my organisation as a place to work or be a customer’

Involvement • •

As many jobs become automated, with machines replacing people, the remaining jobs often require the skills that people have and machines don’t (yet!). These organisations want staff that think for themselves and care about the business. That’s why Employee Engagement has been a buzz word recently.

‘I look forward to going to work’, ‘I am enthusiastic about my job’, ‘Time passes quickly’

•

‘I am able to make suggestions to improve the work of my team’, ‘There are frequent opportunities for me to show initiative’, ‘I am able to make improvements happen’

Rowan’s “Management Today” course runs in partnership with the Chamber in Perth on 29th November. Covering key skills for every manager, including delegation, management styles and how to increase employee engagement. Provided byRachel Weiss, Owner, Rowan Consultancy Email: rachelweiss@rowanconsult.co.uk Tel: 01738 562005 www.rowan-consultancy.co.uk

Rachel Weiss, Rowan Consultancy

How much do you agree?

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

BUSINESS SUPPORT

BUSINESS RATES REVALUATION 2017

usiness Rates are currently in the spotlight within Perth City Centre and there are a number of issues that have led to them being so out of kilter with market rents. The Scottish Governmentâ&#x20AC;&#x2122;s decision in 2012 to delay the 2015 Revaluation was at a time when businesses were experiencing the worst recession in over half a century and has led to the current imbalance between market rents and rateable values. The situation was further compounded by the unfortunate timing of the tone date for the last Revaluation (1 April 2008) falling prior to the UK financial crisis of October 2008 and the subsequent decline not being clear to see at that stage. The 2017 Revaluation (due 1 April 2017) will have a varying degree of impact on local businesses.

Grade A offices in Perth are also likely to see a fall in rateable values with rents falling, in some cases, by as much as 30% between the period of Revaluations. Rents for secondary offices have remained fairly consistent as have industrial properties and are unlikely to see the same significant falls in Rateable Value. If you would like some early advice on the likely impact of the 2017 Rates Revaluation please contact Graeme Duncan, Bidwells, tel: 01738 630666. Graeme Duncan, Partner, Head of Commercial Team, Bidwells, Email: Graeme.Duncan@bidwells.co.uk Tel: 01738 630666 www.bidwells.co.uk

Retail ventures will likely see the largest falls in rateable values as evidenced by a large number of market deals being concluded throughout Perth City Centre (High Street, St John Street, Scott Street, King Edward Street and South Street) at rents significantly below the record deals that were taken into consideration at the last Revaluation. Many tertiary streets are likely to remain fairly consistent. Graeme Duncan, Bidwells

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE â&#x20AC;˘ SUMMER 2016 www.perthshirechamber.co.uk

NEW MEMBER PROFILES

Atholl Palace The Atholl Palace is based in Pitlochry and sits on Cnock Farrie, the watch hill, in 48 acres of magnificent parkland and gardens, overlooking the town and the scenic splendour of the surrounding Highlands.

ATHOLL PALACE Perth Road Pitlochry PH16 5LY Email: marketing@athollpalace.com Contact: Alec Cruikshank

Being based in Pitlochry the geographical heart of Scotland – it is ideally located for conferences, meetings, gala dinners, weddings, photo shoots, corporate and charity events. Conferencing Facilities include the Atholl Suite that can accommodate 300, the Bow lounge that takes 100, the Salon 90 and another 4 rooms that can take from 15 to 20 people.

The Hotel itself has 113 rooms along with 14 self-catering lodges in the grounds that sleep from 2 to 8 people. The Verandah Restaurant has spectacular views down the Valley towards Perth

Perthshire Chamber of Commerce Members receive 10% off delegate rate.

The 48 acres of gardens, woodlands and parkland offer plenty of space for outdoor activities. Full use of the hotel facilities – the relaxing Lavender Spa which includes a number of unique treatments, swimming pool, sauna, steam room, Jacuzzi, plunge pool and steam room, 4 tennis courts, 9 hole golf course and putting green – are also all available for use as part of any event.

Hazelnuts Catering Hazel Baxter set up Hazelnuts Catering in January of this year. With a background in Hospitality Management and Event Management built up over 20 years, Hazelnuts Catering is the wonderful culmination of this experience.

HAZELNUTS CATERING Tophead Stanley Perth PH1 4PT Email: hazel@hazelnutscatering.co.uk Contact: Hazel Baxter

Having been lucky enough to experience cuisine from various parts of the world, Hazel will share this great passion of food with you on a journey throughout your event – whether a small intimate private dinner party or a celebratory gathering!

cocktail parties, corporate lunches and dinners, hot or cold buffets, birthday parties, bespoke afternoon teas, picnics, packed lunches or even just to fill your freezer. Based just outside Perth, Hazelnuts Catering aim to use the best of locally sourced produce to ensure the freshest of ingredients and will be delighted to work with you to tailor a menu that best suits your requirements. Our only limit is your imagination

With a small dedicated team behind Hazelnuts Catering, they are an ideal choice to organise and cater for your family celebrations,

Glendevon Energy

GLENDEVON ENERGY Tullibole Mill Farm Crook of Devon Kinross KY13 0UL Email: kathering@glendevonenergy.co.uk Contact: Hugh Wallace

Glendevon Energy specialises in renewable and low carbon heating systems for commercial and domestic buildings.

for a Housing Association in Edinburgh and the UK’s largest Community Hydro Project at Rumbling Bridge.

We specify, install and maintain CHP, biomass, heat pump and solar systems which can reduce your fuel costs and carbon footprint.

H u g h Wa l l ac e, M a n a g i n g Director explains: “Building on an exciting period of growth with the Renewable Heat Incentive and Feed in Tariffs, we are now seeing growth in the emerging markets of heat pumps and CHP – both of which can offer compelling returns and environmental benefits.

With Government incentives, enhanced tax allowances, low interest loans and financing option,s there has never been a better time to review your requirements. Our trail blazing projects include the first ever solar systems in a UNESCO World Heritage Site

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

“I’m keen to meet fellow Chamber members and look at what options could suit your business and how we can deliver the best possible system to meet your needs. No

application is too big or small to benefit from renewable or low carbon heating systems – whether domestic, commercial or industrial we have the experience and drive to deliver the best possible system for your needs.”

NEW MEMBER PROFILES

Close Brothers

CLOSE BROTHERS Orbital House 3 Redwood Crescent East Kilbride G74 5PA Email: Amanda.close@closebrothers.com Contact: Amanda Close

Close Brothers Asset Finance can work with you to provide finance, helping to spread the cost of purchasing new assets or even releasing much needed working capital from your current fleet or equipment.

Commenting on the win, Colin Swanston, Managing Director said: “We are delighted and very proud to have won this prestigious award which is recognition of the leadership role we play in the Transport industry.

Close Brothers Asset Finance’s Transport division has been crowned Multimodal Performance winners at the Freight Industry Times Awards 2016. The award recognises companies and individuals that have delivered an outstanding contribution to the sector and its customers, achieving outstanding levels of service. Winners are recognised by both customers and the sector as leaders in their field.

“This is also reward for our continued focus on placing customers first and developing long-term partnerships that allows us to offer unrivalled levels of service. “The fact that our customers voted for us means a great deal, and to be recognised by the Freight Industry Times is a great accolade and we are thrilled to have been named as winners.”

G S Brown Construction

G S BROWN CONSTRUCTION The Nurseries St Madoes, Glencarse Perth PH2 7NF Email: office@gsbrown.co.uk Contact: Steve Brown

G S Brown Construction is a family run business, originally established in 1970 by Geoff Brown. They have built their outstanding reputation on high quality housing, carefully planned developments and go to great lengths to ensure every one of their properties are not only a comfortable home but also a valuable investment. Their houses are planned for modern day living, with energy efficiency and quality finishings being major factors at the early design stage.

As well as building on their various developments throughout Scotland they can also provide a one-off build service for clients with their own land. Their Small Contracts Division is constantly expanding rapidly with high demand for conversions and extensions.

At G S Brown they endeavour to give their clients as much choice as possible – subject to the stage of production – and every new home is backed by a 10 year NHBC Certificate.

Culture Perth and Kinross

CULTURE PERTH & KINROSS AK Bell Library 2-8 York Place Perth PH2 8EP Email:enquiries@culturepk.org.uk Contact: Helen Smout

Culture Perth and Kinross is a new, dynamic Trust which is responsible for the delivery and development of museum and library services in Perth and Kinross.

of the creative and cultural sector within the area and be at the heart of a Cultural Community that connects people, ideas, knowledge and collections.

Formed in April 2016, the organisation is led by CEO Helen Smout and a board of key personalities on the local and national arts scene, including Charles Kinnoull, James Findlay QC and Simon Howie who are keen to see Perth and Kinross deliver on its potential as a major cultural destination.

Through a range of sector-leading services, public programmes and partnerships, the Trust aims to engage a wide and diverse audience in the best of local, national and international culture.

The new Trust not only helps to preserve and maintain Perth and Kinross's key cultural attractions, but is an opportunity to further build on the vibrancy and diversity

‘Treaty of Perth’ brings the chance to see the earliest surviving text of this historic agreement, signed 750 years ago between Alexander III, King of Scots, and Magnus IV, King of Norway.

Discover the history of play from space hoppers to space invaders at Perth Museum & Art Gallery this summer with 'Fun & Games' an exhibition of toys and games from the museum’s collection, and 'Player' an interactive computer games display in partnership with the University of Abertay.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

NEW MEMBER PROFILES

Auto Enrolment Adviser Starting from October 2012 every business across the UK has been required to enrol their employees into a Qualifying Workplace Pension Scheme.

THE AUTO ENROLMENT ADVISER The Coach House Rennies Loan Kippen FK8 3DX Email: graham@theautoenrolmentadvisor. co.uk Contact: Graham Robinson

This is the first time that employers have been required by law to contribute into their employees’ pension scheme. Employees must also contribute and this will be aided by government contributions through tax relief. Auto enrolment is seen as the solution for the current pension inertia, the government are seeking to change the default setting for pensions from not saving to saving. Only large companies were affected at first. However, this has now changed and it is the turn of

small and micro enterprises. As we progress the numbers of schemes registered will sharply rise from 10,000 schemes per month in August 2015, before peaking in August 2017 with over 120,000 schemes to be set up that month. The Auto Enrolment Advisor, founded by Graham Robinson, draws on 34 years in the financial services industry, to help guide company owners and directors through the process.

Lifting the burden and worries of auto enrolment from our clients allows them to focus on what they do best, running their business. We see great value in being part of the Chamber as we share a common belief that business prosper when working together.

If you are an employer, you will need a partner in helping to meet your Auto Enrolment requirements. It is our goal at The Auto Enrolment Advisor to ensure stress free compliance for all our clients.

The Wee Travel Company In this day and age there are so many bargains to be had online and it's so easy to book a great holiday. Isn't it? Well, as many of us have come to realise, it isn't quite so straightforward. Those elusive deals remain elusive – and just where are those special offers that hit our inbox each day?

THE WEE TRAVEL COMPANY 34 The Meadows Bridge of Earn PH2 9BJ Email: info@theweetravelcompany.co.uk Contact: Ailish Laughlin

Well Ailish at The Wee Travel Company is here to help you! She provides a top class personal service and will research and book all your travel requirements for no additional cost. So for flights, hotels, villas, package deals, tours, adventures, activity holidays, rail

and coach trips, city breaks, UK breaks, family holidays, cruises, safaris, honeymoons, hen and stag trips, corporate travel and more, Ailish is happy to provide a no obligation quote. As part of Not Just Travel, The Wee Travel Company has access to hundreds of suppliers and literally millions of products. Are you part of a group such as a sports team, a choir, orchestra or a club? Then The Wee Travel Company can help with that too. With access to many trade only suppliers, the group discounts are excellent so do get in touch for some prices.

Blairgowrie Golf Club The Blairgowrie Golf Club offers 3 outstanding golf courses, with the Championship standard Rosemount and Lansdowne 18 hole courses and the 9 hole Wee Course, which many proclaim to be the best 9 hole course in the UK.

THE BLAIRGOWRIE GOLF CLUB Golf Course Road Blairgowrie PH10 6LG Email: manager@theblairgowriegolfclub. co.uk Contact: Douglas Cleeton

The clubhouse offers a comfortable and spacious venue with first class catering and bar service. Whilst we always want to attract new business to the club, we also maintain healthy membership at relatively low cost for three courses and excellent practice facilities including a covered driving range which opened in 2014.

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

We offer competitive corporate rates for visitor groups of any size, including visitor online booking which often offers reduced rates at off peak times. The Blairgowrie Golf Club is one of the finest golfing venues you’ll find anywhere and provides excellent customer service which has been recognised as a World Host venue. There are lots of reasons to play at, or join, The Blairgowrie Golf Club. More information can be found on the website www. theblairgowriegolfclub.co.uk or by calling 01250 872622 option2.

So give Ailish a call on 07967 827832 or email info@ theweetravelcompany.co.uk

NEW MEMBER PROFILES

Victus Consultancy Victus is a hospitality and consultancy agency dedicated to providing support and guidance to both new and well established businesses across Scotland.

VICTUS CONSULTANCY 19A South Street Milnathort KY13 9XA Email: Andrew@victusconsultancy.co.uk Contact: Andrew Scott

Established in 2014, Victus – under the leadership of Andrew Scott – has helped numerous businesses find their feet or turn their fortune. Winner of the “Outstanding Contribution to Hospitality 2016” and the “Entrepreneurial Caterer of the Year” Scholarship 2012, Andrew draws from his 25+ years’ experience to help hospitality businesses across the country. Having owned numerous award winning catering companies, Andrew knows the rewards of running your own business but

also the challenges and difficulties faced by businesses today. Victus tailors its services to your business requirements and objectives. Whether you’re a small family run pub or a corporate hotel, V ictus c an provide insightful and genuine support which will improve profitability, efficiency and reputation. From providing advice and guidance to start-ups, supporting business expansion, offering mystery guest programmes, or coaching staff; Victus delivers a truly bespoke consultancy service to help you succeed.

that the business needs will be different for each company. That’s why they immerse themselves within your business to reach a full understanding of the challenges you face. By becoming an extension of your team they are able to best provide the support and guidance you need. Running your own business can be scary but the advice and friends you will find at Victus will give you the taste for success.

There is no one approach to success, and Victus understands

Perth Audi

PERTH AUDI 166 Dunkeld Road Perth PH1 5AS Email: Daniel.begg@perth.audi.co.uk Contact: Daniel Begg

AUDI – The company name is based on the Latin translation of the surname of the founder, August Horch. "Horch", meaning "listen" in German, becomes "audi" in Latin. The four rings of the Audi logo each represent one of four car companies that banded together to create Audi's predecessor company, Auto Union. Audi's slogan is Vorsprung durch Technik, meaning "Advancement through Technology". Audi has long been one of the most successful car manufacturers in the premium and supercar segment of the market and Perth Audi in Dunkeld Road perfectly complement the brand, offering a unique buying experience

combined with unrivalled levels of customer care.

choice, reliably backed up by the award-winning customer care.

With a string of major industry awards under their belt including the most recent, the Q Power Award 2015 for Scotland, Ireland and Northern England, Perth Audi are renowned for the quality of the brand and are known throughout the UK as having possibly the best selection of Audi Approved used cars in the country which extends to the many performance models such as R, RS, SQ and RSQ versions which are always in stock and much sought after.

Retaining customers, both business and private, is an essential part of any business and Perth Audi’s continued success, and expansion, is due to the fact that they treat customers with the greatest respect, with unerring attention to detail and a service that many others simply cannot match.

If you seek that new or pre-owned Audi then a visit to Perth Audi will ensure you locate the model of your

McKenzie Strickland Associates

MCKENZIE STRICKLAND ASSOCIATES 21-23 Bank Street Aberfeldy PH15 2BB Email: eric@msa-architects.com Contact: Eric Strickland

McKenzie Strickland Associates is an award winning chartered architectural practice based in Scotland and operating internationally. From commercial and domestic projects to new builds and conversions, MSA provides design solutions to a broad range of clients and believes that buildings should be unique, timeless and inspiring to both their inhabitants and surrounding communities. McKenzie Strickland Associates take pride in seeking to maximise the value of client’s assets whilst avoiding unnecessary costs; be it in land, property or rationalising of space.

With offices based in Aberfeldy, Crieff and a new office having recently opened in Perth, the business is rapidly expanding.

McKenzie Strickland Associates to bring the best of international practice to their projects in the UK.

The professional design team of MSA expertly bring together extensive experience in surveying, design, planning and construction with an aim of ultimately meeting the client ’s needs. By fusing together client’s aspirations with local traditional vitality as well as sustainability and 21st century ideas, MSA continually create beautiful buildings. Involvement in projects overseas, means that the experience gained in one part of the world allows

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

NEW MEMBER PROFILES

Taymouth Marina Nestled on the shores of Loch Tay, the exclusive and award winning resort of Taymouth Marina offers luxury self-catering accommodation, magnificent estate homes, a vibrant restaurant and the added value of a fantastic watersports centre; all in one of Scotland's most desirable locations.

TAYMOUTH MARINA Kenmore Aberfeldy PH15 2HW Email: maomi@taymouthmarina.com Contact: Naomi Strickland

This majestic hideaway provides you with your very own escape, complete with glorious vistas of the mountains and views of Loch Tay for as far as the eye can see. Whether it’s a weekend away or a short break, enjoy breakfast alfresco on your own balcony whilst you admire the stunning landscape; soak in the hot tub from the comfort and privacy of your property; and

step outside your door to find yourself, within minutes, exploring the woodlands or sailing on the waters surrounding you. As Scotland’s largest freshwater marina, it also provides pontoon berths for boat storage, shore power, changing/shower facilities and a slipway.

Nowhere else in the area can compete with what Taymouth Marina can offer; a place to create lasting memories, year after year. Taymouth Marina is a 'home from home'; a world apart but within driving distance.

New developments at Taymouth Marina include The Hot Box; a brand new outdoor sauna right on the shoreline. As well as a fire pit, the sauna is designed with roof to floor glass, providing arguably one of the best views in Scotland. Watch the sunset as you relax and unwind, surrounded by friends or family.

Big Dog Books

BIG DOG BOOKS 66 Scott Street Perth PH2 8JW Email: bigdogbooks@outlook.com Contact: Stuart Kane

Big Dog Books is an independent comic book, games, and pop culture shop that is opening in Perth in July 2016. The major aim of the business is to create a social space for kids, young adults - and those old enough to know better – in Perth to get them away from their screens and computers and into a genuinely social network. Being open into the late evenings Wednesday to Sunday, the shop gives people a place that’s fun and friendly after school, college or work where they can enjoy a safe and lively social environment. In the shop you’ll find a wide range of comic books, graphic novels, games, and memorabilia of all your

favourite characters and shows. It isn’t just a shop though, there are tables in our playspace where you can come with your friends - and hopefully make some new ones - to take part in games at the regularly scheduled weekly events or open gaming nights. Get yourself a soft drink and a snack and hangout for a while – play is free because fun should be.

have a fantastic and welcoming community and shouldn’t have to commute that far to enjoy their interests in a welcoming social space.

Big Dog Books has come to Perth because when the owners moved here they noticed there was a gap in the market. Nowhere within the city was offering this type of space and people were traveling out to Dundee and Stirling to find similar venues. The people of Perth

Auto Services Perth Ltd

AUTO SERVICES PERTH LTD 6 Bertha Park View Inveralmond Industrial Estate Perth PH1 3JE Email: s.crozier@autoservicesperthltd. co.uk Contact: Steve Crozier

Auto Services Perth was founded in 1981 by father and son Jim and Steve Crozier and became Auto Services Perth Ltd in 2007 with Steve & his wife, Elaine, as Company Directors. Their son Mark now plays an important part within the business. They have worked hard to build the business to what it is today. The original small family run business moved to its current purpose built premises in September 2009 expanding into Commercial Vehicle Repair & Servicing when they also became an IVECO Truck & Van approved repairer. They have recently been appointed a Mercedes Benz (LCV) authorised servicing, repair and parts centre. In 2014 they added a sales outlet at Crieff Road with

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

the Great Wall and Isuzu franchise as well as Practical Car and van hire. As Auto Services Perth Ltd has grown it has prided itself in remaining a friendly environment for staff and customers alike. Auto Services Perth Ltd endeavours to provide outstanding levels of service to all our valued customers. It is their intention to ensure that every customer can expect the highest quality of workmanship, be treated in a courteous manner and be assured that their vehicle is in the best possible hands. To ensure they achieve this, continual investment has been made in facilities, equipment and training. Their staff are fully trained

and use the latest and best quality equipment on the market. In recognition of the quality standards they are regularly audited by Bosch Automotive & TUV, a European accreditation body and are proud to have achieved accreditation.

ADVERTISING FEATURE

GET A BUSINESS BOOST THIS SUMMER

usiness owners can access expert advice and support from Business Gateway to give their ventures a boost this summer.

With a network of local advisers, Business Gateway is ideally positioned to provide support that specifically addresses the issues of those businesses working across Perthshire. In addition to a comprehensive online resource and one to one support from a team of experienced advisers, Business Gateway’s free workshop programme covers a range of issues of importance to the business community. New workshops are being added to the programme all the time so keep an eye on www.bgateway/events to see what is on offer.

SUN IS SHINING ON SUMMER HARVEST

ne company that has received growth support from Business Gateway is Perthshire based Summer Harvest. When Mark Bush set up the company in 2008, selling cold pressed rapeseed oil and dressings, all grown, pressed and bottled from his family farm in Perthshire, he had no idea that eight years on his award winning products would feature in a host of leading restaurants and delis across the world. “I love cooking and I had used a cold pressed rapeseed oil in the past but in 2008 we couldn’t find any Scottish based producers so we decided to create our own,” said Mark. “I visited retail outlets where

I talked to the staff and owners and on a couple of occasions I worked at Andrew Fairlie’s restaurant to find out more about kitchens and chefs. I also attended food shows and gained feedback from customers on how they would use our products. “The hard work seems to be paying off and we are now seeing the business developing. Over the past few years we have exported our oils and dressings to the Middle East and we are currently in conversation with a food distributor in the USA.” With demand growing, Mark is now working with Business Gateway on a recruitment plan that will ensure that the correct resources are in place to take the business forward.

“Business Gateway has been a great support. Not only has our adviser been helping us with HR issues but we have also received advice on our marketing strategy and with a review of our production capabilities, which will be very important as we look to grow. “Starting and growing a business presents a number of challenges so you have to be 100% percent committed. It is important to utilise the support that is available and I would certainly recommend getting in touch with Business Gateway.” To find out how Business Gateway can help you visit www.bgateway.com/perth-andkinross or call your local office directly on 01738 657 215.

HOW WE HELPED JOHN get his business to bloom The Rose House is one of Perth’s finest florists, selling traditional and contemporary floral arrangements from their city centre shop. While business is blooming, it’s been a challenging few years for former soldier, John Maestri and his wife, Audrey. Fortunately, Business Gateway Perth & Kinross has been on hand as they continue to grow. Originally, our tailored one-to-one advice got the couple’s business plan in shape and assisted them in sourcing funding. Since then we’ve helped them with change of use and planning permission for new premises, delivered specialist support in marketing and HR and facilitated access to our wider networks.

Business Gateway’s expert advice gave us the confidence to expand. John Maestri, Owner, The Rose House

How we helped: • 1 to 1 business planning • Business network referrals • HR and marketing support • Property logistics

To grow your business, call 01738 657 215 or visit bgateway.com/perthandkinross

EVENTS 2016 JULY Tuesday 5th

Networking Breakfast

0730 – 0845

AliBob @ Cairn O'Mohr

Errol

£10

Thursday 14th

Taster Session at George Campbell & Sons

Evening event

Whitefriars Crescent

Perth

£25

Friday 5th

Networking Breakfast

TBC

Perth Show

Perth

£10

Friday 26th

Golf Day

12pm Arrival

Strathmore Golf Club

Alyth

Individual – £50 + VAT Team – £200 + VAT

Tuesday 6th

Networking Breakfast

0730 – 0845

Mercure Hotel

Perth

£10

Wednesday 28th

High Tea and Enchanted Forest

Evening event

Fishers Hotel

Pitlochry

£13

Networking Breakfast

0730 – 0845

The Old Cross

Blairgowrie

£10

AUGUST

SEPTEMBER

OCTOBER Tuesday 4th

NOVEMBER All month

Business Month

–

Friday 25th

Business Star Awards

Evening event

Crieff Hydro Hotel

Crieff

TBC

Networking Breakfast

0730 - 0845

Mercedes Benz

Perth

£10

DECEMBER Tuesday 6th

TRAINING 2016 JULY Thursday 14th

Socal Business Today

0900 – 1300

The Mudd Partnership

Perth

£62.10 + VAT (Members) £69 + VAT (Non Members)

Transforming Meetings

0900 – 1730

The Mudd Partnership

Perth

£161 + VAT (Members) £179 + VAT (Non Members)

Wednesday 7th

WorldHost: The Principles of Customer Service

0900 – 1630

Drummond House

Perth

£76.50 (Members) £85 (Non Members & ILA funded)

Tuesday 13th & Wednesday 14th

Innovation – The Key to Business Success

0900 – 1700

Venue TBC

Perth

£465 + VAT (Members) £550 + VAT (Non Members)

Thursday 15th

Effective Selling

0930 – 1630

Saltire House

Perth

£134 +VAT (Members) £149.00 + VAT (Non Members)

Maximising Your PR Potential & Working With The Media

1700 – 2000

Saltire House

Perth

£110 (Members) £140 (Non Members)

Monday 16th

Emergency First Aid at Work

0900 – 1600

Algo Business Centre

Perth

£72 (Members) £80 (Non Members)

Monday 16th Wednesday 18th

First Aid at Work

0900 – 1600

Algo Business Centre

Perth

£180 (Members) £200 (Non Members)

Tuesday 29th

Management Today – Part 1

0930 – 1530

Rowan Consultancy

Perth

£335 + VAT (Members) £375 + VAT (Non Members)

Management Today – Part 2

0930 – 1230

Rowan Consultancy

Perth

3 hours

Your own venue

AUGUST Tuesday 23rd

SEPTEMBER

OCTOBER Tuesday 25th

NOVEMBER

DECEMBER Tuesday 13th

ONGOING UNTIL NOVEMBER Date of your choice

Presenting for Professionals

£130 + VAT (Members) £160 + VAT (Non Members)

THE PERTHSHIRE CHAMBER OF COMMERCE BUSINESS MAGAZINE • SUMMER 2016 www.perthshirechamber.co.uk

MEMBERSHIP BENEFITS

he Chamber is an independent, voluntary, non-profit making, non-political business organisation dedicated to the furtherance of members’ interests. It is the largest private sector business support organisation in Britain.

The Perthshire Chamber of Commerce has a voluntary Board of Directors from all over Perthshire and a wide range of business sectors.

rship Membe Benefits

Perthshire Chamber has two paid full-time members of staff including Chief Executive, Vicki Unite, based at the Chamber’s office at the Perth Business Centre, Saltire House, 3 Whitefriars Crescent, Perth, PH2 0PA.

CHAMBER SERVICES THE CHAMBER HR service provides businesses with access to professional HR advice and a raft of documentation including contracts and staff handbooks. CHAMBER LEGAL EXPENSES AND 24 HOUR LEGAL HELPLINE Safeguard your business against the unexpected costs of professional legal services and get legal cover of up to £670,000 as well as access to a 24/7 helpline. CHAMBER MERCHANT SERVICES Process debit and credit card payments with discounted transaction fees, reduced terminal hire costs and no service fees. CHAMBER HEALTHCARE Help to reduce sickness absence and improve staff motivation with a choice of two great schemes. CHAMBER ROADSIDE ASSISTANCE Receive up to 61% on the cost of breakdown cover (for members of participating accredited Chambers only). CHAMBER FINANCE In partnership with RBS / NatWest we are able to offer 2 years free business banking for start ups, one year free business banking for those that switch accounts, discounted rates with RBS Invoice Finance.

BUSINESS MENTORING Business Mentoring is a free service for Chamber members to link those looking for a mentor with those wishing to support new, local businesses and use their extensive business experience by mentoring another. CHAMBER TRAINING COURSES Chamber members can take advantage of great rates through the Chamber’s exclusive training opportunities. SCOTTISH CHAMBERS FOREIGN EXCHANGE Scottish Chambers FX has direct access to the wholesale currency markets and is able to pass on the resultant savings to members. SCFX charges no fees for transactions in excess of £5K and doesn’t charge commission. JUMPSTART AT THE CHAMBERS Jumpstart offer Chamber members a helping hand in securing R&D tax credits. From April 2012, companies have been able to deduct up to 225% of qualifying expenditure when calculating their profit for tax purposes. What’s more, they can claim R&D tax relief on expenditure that’s up to three years old.

CHAMBER EVENTS Events include: Regular lunch and early evening events, monthly networking breakfasts, annual golf day and annual Business Star Awards. Plus many more including procurement and training events REPRESENTATION The Chamber is represented on a variety of organisations and committees. It has regular meetings with the Council, local MPs, MSPs and MEPs. The Chamber is in a stronger negotiating position than individual members and uses its bargaining power for the benefit of members. PCC is affiliated to British and Scottish Chambers of Commerce and through the latter’s Council ensures that Perth & Kinross issues get heard at national level. DISCOUNT FUEL CARDS Members can benefit from a free, no-obligation discount fuel card from our exclusive fuel card partner, The Fuelcard People, providing savings of up to 5p per litre & up to 10p per litre at motorway pumps. The Fuelcard People offer a wide range of cards valid at 7000+ pumps nationwide, including BP, Shell, Esso, Texaco & Tesco forecourts, as well as the Diesel Direct (Keyfuels) & UK Fuels networks. The benefits of a fuel card from The Fuelcard People mean genuine savings.

How much is Chamber membership worth now? ANNUAL SUBSCRIPTIONS