SUMMER 2013 EDITION
MAGAZINE
PREMIER DEALERSHIP PROGRAM
Lease C250 for 27 months. $1,355 dealer contribution, $2,899 customer down. Price plus tax, tag, dealer installed options and fees including $55 private tag agency fee and $599 pre-delivery service fee. No security deposit required. With approved credit. Extra charges may apply at lease termination.
Mercedes-Benz of Tampa 4400 North Dale Mabry Highway Tampa, FL 33614
866.434.6480 • www.mboftampabay.com
Lease E350 for 36 months. $1,562 dealer contribution, $3,050 customer down. Price plus tax, tag, dealer installed options and fees including $55 private tag agency fee and $599 pre-delivery service fee. No security deposit required. With approved credit. Extra charges may apply at lease termination.
MERCEDES-BENZ OF TAMPA
SUMMER 2013
MERCEDES-BENZ OF TAMPA
BOB MURRAY General Manager BMurray@courtesycars.com
Welcome to a First Class Experience For Mercedes-Benz of Tampa it is not just about selling luxury vehicles; it is about giving back to the community and continuing a high standard of excellence in serving the unique needs of our customers. Winning the Best of the Best Award from Mercedes-Benz USA is proof of this commitment. This award is given only to a select number of dealerships nationwide that demonstrate superior performance and customer satisfaction.
BEN BYLER Fixed Operations Director BByler@courtesycars.com CLAUDIO LINDIN Parts Manager CLindin@courtesycars.com JOHN SILVERS Service Manager JSilvers@courtesycars.com
On the local level, we have earned recognition for the proactive ways we serve our community including generous sponsorship of area organizations and events. While it is rewarding to receive this national recognition we believe our greatest honor is to see, first-hand, the difference we have made in the lives of others. This includes our involvement in creating successful careers for young adults with Autism, Juvenile Diabetes, Javamo Art for Autism Foundation and The Moffitt Cancer Center.
TOM FALLON New Car Sales Manager TFallon@courtesycars.com
As the General Manager of Mercedes-Benz of Tampa I’d like to think we have played a small part in shaping our dealership into a business where each one of us gives 100% to ensure that customer expectations are not only met but exceeded. We enthusiastically provide every guest the highest level of service and we always seek to remember that it is businesses like ours that can make such a valuable contribution to others in need. That is what has helped Mercedes-Benz of Tampa emerge as one of the top businesses in the Tampa Bay area.
JAMES BERGER Trade-Up Manager Wberger@courtesycars.com
It is our commitment to each customer’s individual needs that allows Mercedes-Benz of Tampa to deliver superior service, reliability and commitment to you, our valued customer.
JALEEL KHAN Accessary Specialist Jkhan@courtesycars.com
ED JABLON Used Car Director EJablon@courtesycars.com
ADAM ZIDOUHIA Finance Director AZidouhia@courtesycars.com
We look forward to seeing you soon,
Bob Murray General Manager, Mercedes-Benz of Tampa
888.918.5085 www.mboftampabay.com 4400 North Dale Mabry Highway Tampa, FL 33614
MERCEDES-BENZ OF TAMPA
SUMMER 2013
LEADING THROUGH INNOVATION
TODAY, TOMORROW, THE FUTURE Even more than its meticulous engineering, Mercedes-Benz is defined by its continuous innovation. Since inventing the car in 1886, we've simply never stopped reinventing it. What begins as a breakthrough becomes the standard for every car on the road.
THE 1886 BENZ PATENT MOTOR CAR: THE WORLD’S FIRST CAR On January 29th in 1886, he presented his stroke of genius at the Imperial Patent Office – the car was born.
Mercedes-Benz has a history of making history. Since the first car, Mercedes-Benz has set the pace for what all cars might someday become. With an ongoing stream of firsts in safety, performance and driving enjoyment, it's an ever more exciting roadmap to the future. And while there's a neverending roster of new achievements, there's only one reason the world's first automaker remains first in innovation. Carl Benz said it best: "The love of inventing never dies."
THE FIRST CAR In 1886, Carl Benz is awarded German patent number 37435 for a three-wheeled, self-propelled "Motorwagen". With a rear-mounted single-cylinder engine, the first automobile forever changes the way people move, and sparks a legacy of innovation that continues to this day.
MERCEDES-BENZ OF TAMPA
SUMMER 2013
A LOOK AT THE FIFTH BLACK SERIES EDITION COMING THIS SUMMER 2014 MERCEDES-BENZ SLS AMG BLACK SERIES The 2014 Mercedes-Benz SLS AMG® Black Series is coming this summer, and to say it’s eagerly anticipated would be an understatement. Based on the SLS AMG® GT3 race car, the new model is a lightweight but commanding vehicle which offers an unparalleled driving experience. This month, Mercedes-Benz of Tampa is turning our focus to the SLS AMG® Black Series to show you why you should be excited. The 2014 SLS AMG® Black Series is the fifth Mercedes-Benz to bear the Black Series moniker. As fans of the series know, the name is synonymous with a particular blend of high-performance and intelligent design. The SLS AMG® Black Series is equipped with an AMG® 6.3-liter V8 engine delivering 631 horsepower, making it the most powerful AMG® high-performance vehicle with a combustion engine ever. AMG RIDE CONTROL Suspension, a high-performance ceramic brake system, and an AMG® SPEEDSHIFT DCT 7-speed add to the new model’s performance credentials. An available AMG Aerodynamics package further enhances the driving dynamics of the SLS AMG® Black Series. The interior is as luxurious as the exterior is intimidating. With AMG® Sports Bucket Seats, an AMG® Performance steering wheel, and the exclusive Black Series Alcantara® “3D seam” along the dashboard, the interior is built to impress. The 2014 Mercedes-Benz SLS AMG® Black Series is slated to arrive at Mercedes-Benz of Tampa and other dealers this summer—not too long to wait, but with everything we’ve seen so far, still longer than we’d like. Look for more information soon.
MERCEDES-BENZ OF TAMPA
SUMMER 2013
STAYING AT THE TOP Mercedes-Benz of Tampa Named a Best of the Best Dealership for 2012
Mercedes-Benz has a tagline of “the best or nothing.” At Mercedes-Benz of Tampa, we follow that same belief, delivering the best customer service for the best luxury vehicles on the road today. After moving to a new location two years ago, Mercedes-Benz of Tampa set out to continue elevating the standard for dealerships in the Tampa Bay area. Our mission to deliver the best in every automotive field has made national impact. Our dealership was named Best of the Best by Mercedes-Benz USA three times, in 2007, 2011, and now 2012. The award is given to only the top performing Mercedes-Benz dealerships nationwide. Individual dealerships must demonstrate superior customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operation, and marketing penetration. The heart of our success is our customers, who have helped us become one of the nation’s premier luxury deal-
erships. We aren’t just motivated by numbers, we’re motivated to give back to our community in the Tampa Bay area. Mercedes-Benz of Tampa has committed to extensive involvement in local charities, organizations, and schools. One of our proudest endeavors, the Artistas Café, which helps provide training and employment to individuals with Autism, has garnered national attention. Community involvement isn’t one of the keys to winning Mercedes-Benz USA’s Best of the Best award, but serving our customers and our area is about more than awards. We thank you for helping make us one of Tampa Bay’s premier luxury dealerships and winners of the Best of the Best award in 2007, 2011, and 2012. We look forward to delivering you an incredible selection of MercedesBenz vehicles and customer service that have earned us top honors from Mercedes-Benz USA.
SINCE 1984
AUTHENTIC ITALIAN CUISINE
4 Quality and Tradition in the Heart of Tampa
www.donatellotampa.com Monday - Sunday: 5:30 - 11:00 | 232 N Dale Mabry Hwy Tampa, FL 33609 | 813.875.6660
MERCEDES-BENZ OF TAMPA
SUMMER 2013
THE TOP-SELLING E-CLASS FROM MERCEDES-BENZ HAS ALWAYS MOVED PEOPLE. NOW LET IT MOVE YOU. Step into the luxurious, reimagined 2014 Mercedes-Benz E-Class
The 2014 Mercedes-Benz E-Class has been redesigned with unsurpassed cutting-edge technology to create a uniquely safe and superior ride, while maintaining the same luxury you expect from a Mercedes-Benz. With the E-Class you can enjoy remarkable handling and performance that remains unsurpassed to go along with features that make driving easier and safer than ever. All models incorporate the COMAND multimedia system as a centerpiece of the instrument panel, which includes a color screen navigated by a palm-sized wheel near the gear selector. Blending performance and efficiency, the E-Class offers engines ranging from a 3.5-liter V6 302 horsepower with
30 miles per gallon highway, to a 4.6-liter bi-turbo V8 producing 402 horsepower. The E400 Hybrid is also available as a more economical option. The E-Class family provides cutting-edge active-safety features including gauges to detect driver drowsiness, monitor blind spots and help keep you in your lane. Collision prevention is provided from a front-mounted stereo camera system that enables three-dimensional imaging of road obstacles and traffic at distances up to 550 yards. We look forward handing over the keys to a brand new E-Class, so you can take home the refined experience of a Mercedes-Benz from Mercedes-Benz of Tampa.
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MERCEDES-BENZ OF TAMPA
SUMMER 2013
MERCEDES-BENZ OF TAMPA REPAIR & SERVICE Mercedes-Benz of Tampa’s service department has the technology and factory trained staff to maintain your vehicle and make it run like new. Our technicians have a combined 375 years of MercedesBenz work experience, ensuring your vehicle will be repaired correctly the first time. We offer a 1 year parts and labor warranty on all repairs. We have convenient hours of operation and appointments can be made by phone or online 24/7 at www.mboftampa.com. We have several options alternate transportation options available to you while your car is in for service. Clients are always welcome to wait on premises while the work is done. We have a TV lounge, a quiet room, and a coffee bar that serves complimentary gourmet beverages to help pass the time. We have 5 courtesy shuttles available to drop you off and pick you up anywhere in the Tampa area, if you prefer to shop or wait at your home. Valet service is also available; we will pick your car up and leave you a loaner to use while repairs are being done. Complimentary loaners are available onsite as well, free to you while re-
pairs are ongoing. Reservations are strongly recommended. Early bird/ late night drop off is also available. Lastly, we have a mobile repair unit that can handle small issues without you ever having to come into the dealership. Working around your busy schedule is very important to us. Our state of the art facility is located at 4400 N. Dale Mabry Hwy, Tampa 33604 and our direct telephone number is 813-873-2360.
SERVICE DEPARTMENT HOURS OF OPERATION Monday: 7:00 AM - 6:30 PM Tuesday: 7:00 AM - 6:30 PM Wednesday: 7:00 AM - 6:30 PM Thursday: 7:00 AM - 6:30 PM Friday: 7:00 AM - 6:30 PM Saturday: 8:00 AM - 4:00 PM Sunday: Closed
888.918.5085 | 4400 North Dale Mabry Highway Tampa, FL 33614 | www.mboftampabay.com
A WELL-MAINTAINED MERCEDES-BENZ NEVER GOES OUT OF STYLE
Visit www.mboftampabay.com/specials/service for Service Specials and Savings
MERCEDES-BENZ OF TAMPA NEW INVENTORY 2013 MERCEDES-BENZ G WAGON
2013 MERCEDES-BENZ GL CLASS
New G Wagons Now Available! Call or visit Merceds-Benz of Tampa for complete inventory.
New GL Class Now Available! Call or visit Merceds-Benz of Tampa for complete inventory.
2013 MERCEDES-BENZ ML CLASS
2013 MERCEDES-BENZ CLS CLASS
New ML Class Available! Call or visit Merceds-Benz of Tampa for complete inventory.
New CLS Class Available! Call or visit Merceds-Benz of Tampa for complete inventory.
2013 MERCEDES-BENZ C CLASS
2013 MERCEDES-BENZ SL CLASS
New C Class Now Available! Call or visit Merceds-Benz of Tampa for complete inventory.
New SL Class Now Available! Call or visit Merceds-Benz of Tampa for complete inventory.
2013 MERCEDES-BENZ GLK CLASS
2013 MERCEDES-BENZ E CLASS
New GLK Class Now Available! Call or visit Merceds-Benz of Tampa for complete inventory.
New E Class Now Available! Call or visit Mercedes-Benz of Tampa for complete inventory.
OUR DEALERSHIP AT YOUR FINGERTIPS Available for Apple, Android and Blackberry
Visit: www.mboftampabay.com/mercedes-benz-of-tampa-app To Download Our App.
MERCEDES-BENZ OF TAMPA
SUMMER 2013
MERCEDES-BENZ OF TAMPA ARTISTAS CAFE Changing Lives One Bean At A Time
The mission of Artistas Café is to "Changing Lives One Bean at a Time". Artistas Café provides training, internships and employment to young adults diagnosed with Autism. The first of its kind Café is located at Mercedes-Benz of Tampa and serves premium gourmet beverages and food items to its clients and employees.
The company also offers an Artistas Café Express, which is designed for dealerships who offer a self-service option for their clients. The proceeds from both programs support Javamo Art for Autism, a 501(c)(3) charitable organization. If you would like further information about Artistas Café or Artistas Café Express, contact Vicky Westra at 813-282-7066.
The Sprinter
Mercedes-Benz of Tampa
One hundred years of van experience comes standard.
If you are looking to buy a new or pre-owned Sprinter, already own one and want to schedule a service, wish to purchase parts or just want to have a look around, we look forward to hearing from you soon..
888-472-0119 www.mboftampabay.com
Unclutter. Uncar.
Mercedes-Benz of Tampa 888-472-0119 www.mboftampabay.com
MERCEDES-BENZ OF TAMPA PRE-OWNED 2011 PORSCHE PANAMERA TURBO
2012 MERCEDES-BENZ C250 SEDAN
Exterior: White Interior : Tan Trans: Auto Miles: 7,923 Stock#: BL091187 Price: $99,992
Exterior: Black Interior : Beige Trans: Auto Miles: 14,346 Stock#: CA632778 Price: $29,991
2012 MERCEDES-BENZ E350 COUPE
2012 MERCEDES-BENZ GL450 4MATIC SUV
Exterior: Black Interior : Beige Trans: Auto Miles: 4,006 Stock#: CF165179 Price: $49,991
Exterior: White Interior : Tan Trans: Auto Miles: 21,971 Stock#: CA762905 Price: $57,882
2012 MERCEDES-BENZ S550 SEDAN
2012 MERCEDES-BENZ ML350 BLUETEC 4MATIC
Exterior: Silver Interior : Black Trans: Auto Miles: 15,487 Stock#: CA423548 Price: $73,991
Exterior: Silver Interior : Gray Trans: Auto Miles: 27,429 Stock#: CA022966 Price: $52,991
2011 LAND ROVER RANGE ROVER SUPERCHARGED SUV
2009 BENTLEY CONTINENTAL GT SPEED COUPE
Exterior: Red Interior : Beige Trans: Auto Miles: 25,264 Stock#: BA337696 Price: $71,662
Exterior: Black Interior : Black Trans: Auto Miles: 17,277 Stock#: 9C059640 Price: $129,991
MERCEDES-BENZ OF TAMPA
SUMMER 2013
WORLD-CLASS SERVICE FOR WORLD-CLASS VEHICLES Mercedes-Benz of Tampa Sales Staff Are Here To Help
It takes something special to sell luxury vehicles. Our product knowledge, bilingual communications, and higher standards are what set the sales staff at Mercedes-Benz of Tampa apart from other dealerships.
resonates in any language. Providing excellent customer care isn’t something that should be held back simply because of a language barrier. That’s why our sales staff breaks through language barriers, just like the vehicles we sell.
Selling high-end luxury vehicles requires a higher standard for product knowledge. Our expert sales staff is trained to know the intricate details on more than 250 new Mercedes-Benz vehicles in our portfolio. Extensive navigation features on the all-new 2014 Mercedes-Benz E350 Sedan, may overwhelm others, but not MercedesBenz of Tampa. Even the extensive towing and off-road functionality of the Motor Trend SUV of the Year, the Mercedes-Benz GL550, won’t have a detail missed. Mercedes-Benz of Tampa knows the vehicles we sell inside and out.
Our high standards exceed the benchmark. Through dedicated customer care, Mercedes-Benz of Tampa has delivered in providing an amazing experience. It’s part of what has made us a Best of the Best award winner three times. Awarded by Mercedes-Benz USA, only the nation’s top Mercedes-Benz dealers receive this recognition. We are proud to be a premier Mercedes-Benz dealer and are proud to continue to demonstrate our high standards to all of our customers and guests.
Mercedes-Benz vehicles are known and admired in every country around the world. We realize how diverse our customer base and community are, that’s why Mercedes-Benz of Tampa has native Spanish speakers on staff to give you exceptional service as soon as you walk through our doors. Mercedes-Benz is a name that
Whether you are looking for the dealership that knows the vehicles they sell, are looking for a dealership that goes further to make you feel welcome, or are simply looking for the best, Mercedes-Benz of Tampa is the answer. Visit us in person today or online at MBofTampa.com
GENUINE MERCEDES-BENZ PARTS AND ACCESSORIES AVAILABLE AT MERCEDES-BENZ OF TAMPA
You drive a Mercedes-Benz because you expect the best. When your vehicle requires maintenance or repair, be sure to accept nothing less than the dependable fit and quality of genuine Mercedes-Benz parts. Keeping it genuine means protecting your investment and continuing to experience all the performance, style, comfort, and safety you expect from your Mercedes-Benz.
MERCEDES-BENZ OF TAMPA
SUMMER 2013
CUSTOMER TESTIMONIALS February 24, 2013 Amanda Colon - Tampa, FL I had one of the best car experiences ever!!!! Chris sold us our white 2010 C300 and we love it. He was very informative with everything and helped us the whole way. Ryan, our finance guy, also was great. He let us know what we needed to take our car home. All in all, my experience was great and definitley will be recommending Mercedes-Benz of Tampa to other friends and family. Thanks guys and keep up the AMAZING WORK!!!!!
February 23, 2013 Chris Albus - Tampa, FL This was my first time leasing a Mercedes after having previously leased two BMW's. My salesman was Jared White and he was a pleasure to work with. A week after leasing the C63, I noticed a slight scratch on the windshield. I called up Jared and he immediately took care of scheduling an appointment with the service department to get the scratch repaired. I was impressed with how quickly this issue was resolved and I would recommend Mercedes-Benz of Tampa to anyone looking for a new vehicle.
February 11, 2013 dapsel - Tampa, FL I just leased my third C-Class through Mercedes-Benz of Tampa. Pat McFarland was a wonderful help in assisting me with my purchase. He is genuine, kind hearted and very knowledgeable. All of the staff were very professional and helpful and made my new purchase a great experience. Thanks Mercedes-Benz of Tampa!
February 05, 2013 kevkuss - Tampa, FL I bought a new Mercedes from Mercedes-Benz of Tampa and had the pleasure of working with Chad Close and Chris Pelletier. Not only were these two a pleasure to deal with, but assets to Mercedes in general. I would HIGHLY recommend this dealership and sales professionals to everyone I know. Great job Chris and Chad!!!
February 04, 2013 Blancaconde Super friendly people! I had an awesome experience. Everything that they offered was great. I will recommend the dealership and and the vehicle I purchased is excellent too. I am highly satisfied.
The Best New Cars Make The Best Pre-Owned Cars It came from comfort, luxury, and sophistication. Somewhere along the line, something horrifying changed everything. Introducing the all-new SLS AMG® Black Series, from Mercedes-Benz.
2009 Mercedes-Benz
2011 Mercedes-Benz
CLS550 Coupe
SL550 Convertible
Pre-Owned
Pre-Owned
With an electrifying 631 hp and a face-melting 468 lb-ft. of torque, this car became pure evil. Influenced by the SLS AMG® GT3 race car, including the flared wings, striking rear diffuser, carbon fiber construction, and carbo ceramic brakes, you might be on the highway to hell in a hurry.
Defy the rules, in the SLS AMG® Black Series coming soon, available at
2012 Mercedes-Benz
2011 Land Rover
CLS550 Sedan
Range Rover HSE
Pre-Owned
Pre-Owned
2013 Mercedes-Benz
2008 Mercedes-Benz
E350 Coupe
CL550 Coupe
Pre-Owned
Pre-Owned
Mercedes-Benz of Tampa 866.434.6480 • www.mboftampabay.com 4400 North Dale Mabry Highway Tampa, FL 33614
Call For Details On These And All Our Inventory