eBizGuides Zambia by eBizGuides

ZAMBIA

It is always good to know who worked hard on this guide. Many talented people and many wonderful stories have gone into making it. Here is the list of those involved: PRODUCTION Producer: Pascal Belda Regional Director: Laetitia Saint Maur. Jorge Machin Labayrade / Project Director: Emma Goldsmith Editorial Guide Developer: Daniel Adler / Project Associate: Michael MacLennan Artwork and Advertising design: Yasser Torres, Laure Barthelemy, Sumika Miho EDITION Written and edited by eBiz Guides Sector overviews provided by Directory Publishers of Zambia, ZDA and the different Ministries showcased within the guide Agriculture & Fisheries Sector Overview provided by Directory Publishers of Zambia with collaboration from Ministry Economic Sector Overview provided by Directory Publishers of Zambia with collaboration from Ministry of Finance Energy & Water Development Sector Overview provided by Directory Publishers of Zambia with the collaboration from the Ministry of Energy & Water Development Mining and Mineral Development Sector Overview written by Julian D. Green MSc, Geoquest Limited, with collaboration from the Ministry of Mines & Mineral Development, Pauline S. Mundia-President of Federation of Small Scale Mining Association of Zambia Finance Sector Overview provided by Directory Publishers of Zambia with the collaboration from the Bank of Zambia Transport & Communication Sector Overview provided by Directory Publishers of Zambia with the collaboration from Ministry of Transport & Communication Tourism Information provided by Directory Publishers of Zambia with the collaboration from the Ministry of Tourism & ZTB Investment & Legal Framework written by ZDA Investment data and graphs provided by ZDA and the different Ministries Maps supplied by Directory Publishers of Zambia Photos: pictures by eBiz Guides, ZANIS photographers: Emmah Nakapizye, Geofrey Machayi, James, Mayuni, Goodson Lupiya, Shabby Lex Mulopwe, Charles Banda, Miyoba Kacha, Bwalya Musaka, GeoQuest- Julian D. Green MSc, ZESCO, Pauline S. Mundia, Federation of Small Scale Mining Association of Zambia, Jewel of Africa, ZTB, Zambeef, Kanyemba Lodge, Fiahlink, ACKNOWLEDGEMENTS We would like to thank the following people for their collaboration and support: PS of Ministry of Mines & Mineral Development-Dr. Godwin M. Beene, ZDA Director of Investment Promotion & Privatization-Mr. Muhabi Lungu, all the team at Southern Sun Ridgeway Hotel and Intercontinental Hotel, GeoQuest Managing Director-Mr. Julian D. Green MSc, LuSE General Manager-Mrs. Beatrice Nkanza, BOZ Governor-Caleb M. Fundanga, PIA Registrar-Mr. Martin Libinga, We would also like to thank the heads of the following companies and organisations for their sponsorship and support and without whom this eBizGuide would not have been possible: Barclays Bank, BHP Billiton, Cavmont Bank Ltd, Chaminuka Lodge, Copperbelt Energy Corporation, DHL, Diamond General Insurance Ltd, Directory of Publishers Zambia Limited, Fiahlink, Finance Bank Zambia, GeoQuest, Indo-Zambia Bank, Intercontinental Hotel, Juls Africa Ltd, Kobil, Landmark Car Hire Ltd, Ministry of Finance & National Planning, MTN, Ngâ&#x20AC;&#x2122;andu Consulting Ltd, NAPSA, Proflight, Rural Electrification Authority (REA), Road Transport & Safety Agency (RTSA), Southern Sun Ridgeway Hotel, The Best of Zambia, TOTAL, Triangle Services Ltd, Zambezi Portland Cement, Zambian Tourism Board, Zambian Reinsurance Company DISCLAIMER While every effort has been made to ensure the accuracy of the information contained in this publication, this cannot be guaranteed and neither eBizGuides nor any related entity shall have any liability to any person or entity who relies on the information contained in this publication. This publication is not a substitute for professional advice of services and it should not be acted or relied on or used as a basis for any decision or action that may affect you or your business. Any reliance is solely at the users risk.

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HOW TO USE THIS GUIDE

The goal of eBiz Guides is to offer extensive economic and investment information on a country, with a focus on the top companies, while offering the best tourism and entertainment information for your spare time. With this, we believe that our readers can get fully acquainted with the country before investing in it long-term. This book comprises three major sections, which deal with general information, the countryâ&#x20AC;&#x2122;s economy and entertainment and leisure.

General Information Background information on the country is coupled with the main business resources available to you.

Business This section of the book starts off with the main resources available for you as well as an in-depth look at the countryâ&#x20AC;&#x2122;s investment and legal framework and the countryâ&#x20AC;&#x2122;s economy itself. Through personal interviews with the most important business people in the country, we then provide our readers with privileged information and sector analysis, including introductions written by key decision-makers in the sector, such as government ministers.

Icons eBiz Recommended These companies were particular favourites of our team during their stay; this stamp is mostly given to restaurants, hotels and so on.

You will also find fact files for all the major corporations, outlining their business activities, key projects and any investment opportunities.

eBiz Recommended Partner Our team has been interviewing the heads of many companies; when they choose to allocate this stamp to a company, it is because they themselves have received reliable service from the company.

Entertainment/ Leisure For you to fall in love with the country, we also showcase the best spots to visit, essential areas to discover, the top hotels and restaurants and much more.

Proverbs These local phrases will help you to understand better the popular culture in the country. Perhaps you can use them yourself.

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Sun Setting on Lake Kariba

INDEX INTRODUCTION Map and Country Profile

General Information

Did you know?

BUSINESS 39 41

Investment and Legal Framework

The Zambian Economy

Finance

INDEX

Top Companies Business Resources

Energy & Water

121

Mining & Natural Resourses

145

Commerce, Trade & Industry

177

Transport, Works Supply & Communications

195

Tourism Industry

245

Agriculture

277

ENTERTAINMENT Overview

299

Lusaka Area

307

Where to stay

307

Where to eat

310

Livingstone

320

Where to stay

320

Where to eat

325

Travel Agents & Tour Operators

361

Vocabulary

362

MAP

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COUNTRY PROFILE

Official name Republic of Zambia Capital Lusaka Main towns Livingstone, Ndola, Kitwe. Population 13.2 million Area 752,614 sq km (290,586 sq miles) Major religion Christianity, indiginous beliefs. Hinduism, Islam Major languages There are 7 official languages, English (official), Bemba, Lozi, Nyanja, Tonga. GDP Approx 7% per year GDP per capita $1,500 (2010 Estimate) Main exports Copper, minerals, tobacco. Currency Kwacha (Bank note) Government system Republic Time GMT + 2:00 International airports Lusaka, Livingstone, Ndola. Telephone code +260

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HIS EXCELLENCY MR Michael Chilufya sata PRESIDENT OF THE REPUBLIC OF ZAMBIA

Dear Reader I am glad to introduce to you Zambia’s latest eBiz Guide. It is my Government’s belief that the private sector is the engine of economic growth of our country. For this reason my Government has implemented a number of reforms to promote private sector development and public-private partnerships. In addition, my Government recognizes the important role of Information, Communication & Technologies in the development process of our economy within the increasing global competition. Our National Information and Communications Technologies Policy, launched in 2008, is a practical acknowledgement that commercial and industrial activities in today’s world are information-driven. ICTs are central to export growth and diversification because of the business linkages they create. Zambia boasts of exporters covering a wide range of goods and services from minerals to horticultural and financial and tourism services. We also boast of active local players whose creativity is generating jobs locally. Zambia has over the last nine years recorded positive economic growth averaging 5 percent. Since 2002, there has been a marked turn-around in Zambia’s economic growth performance due to a significant improvement in fiscal discipline and the effective implementation of pro-growth policies. In 2009, at the height of the Global Financial Recession, 6.4 percent Gross Domestic Product (GDP) growth rate was recorded while several economies recorded negative growth. Whereas many economies scaled down on jobs and public spending, Zambia continued to attract foreign investors especially into the mining sector. My Government continued to focus on the development of key infrastructure. Since 2008, we have achieved the following among others, construction of 87 new schools, 323 new health centres, 67 rural electrification projects, 17 new bridges and thousands of kilometers of road. We have trained 12, 500 teachers, and recruited 3, 600 doctors and health workers. Malaria-related deaths have declined by 66 per cent and 89 per cent of individuals living with HIV/AIDS have been placed under anti-retroviral treatment. In the year 2010, a bumper harvest to the tune of 2.8 million tonnes of our staple food crop maize was recorded. In addition, a bumper harvest of other crops such as soya and wheat were also recorded. This enabled us to become food self-sufficient. We closed the year 2010 with a growth rate of 7.1 per cent. To sustain these high levels of economic growth and development and if we have to positively compete in the global market, we need to assimilate the idea of e-business. This will increase our efficiency in doing business which is key to surviving the increasing levels of competition. I therefore would like to invite you to sample and savour the invaluable news, information and data contained in this publication. It will serve to illustrate why Zambia has become a preferred investment destination and why Zambian business needs to embrace the use of ICTs. Sincerely, Mr. Michael Chilufya Sata President of the Republic of Zambia

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Mwense - Ubutala Zambia blessed with so many natural wonders

GENERAL INFORMATION

One who loves water will not break the calabash Zambian proverb

General Information History Archaeologists have established that the development of human society dates back at least 3 million years in the northern African Rift Valley. In addition, stone tools, of a similar vintage found in Kenya, have also been unearthed on the banks of the Zambezi River. Early Stone Age sites have been discovered in many parts of Zambia, the most significant sites are located at the Kalambo Falls in the North and at Victoria Falls in the South of the country. At the former there is evidence that primitive humans began using fire systematically some 60 000 years ago. From 1500 to 1800 AD many people living in what is Zambia today, were organized into various societies ruled by chieftains or monarchs. The Chewa people in the East, the Lozi in the West, and the Bemba and Lunda peoples in the North, were the largest of these societies. Each was under the influence, or was direct extensions of the large and powerful Lunda Empire of the Mwata Yamvo in what is now the Democratic Republic of Congo (DRC). By the 18th Century, the Empire had begun trading with a wider world economy by way of the Swahili city-states throughout the region from what is now modern day Somalia to south of the Zambezi delta. The supply of copper, ivory, rhino horns, as well as people, for the growing international slave trade, rapidly expanded with such trading connections.

British) colonization of the Southern Cape and its hinterland from 1652 onwards also left a significant impression on the region. Perhaps as a response to foreign intrusions in Southern Africa, Shaka of the Zulu, and the Nguni clan, set about creating a centralized militaristic state in the early 19th century. These groups were to make a forceful impact on Zambia. One of these was the Sotho clan; its leader was Sebitwane. Another was Mzilikazi, one of Shaka’s generals. After being defeated by the Dutch settlers in the Transvaal, he and the Ndebele invaded and conquered what is now Western Zimbabwe. Another, Zongendaba, led his followers out of Shaka’s domains in the 1820’s. These Ngoni crossed the Zambezi River in 1835 and went northwards as far as Lake Tanganyika where they settled for a while amongst the Bemba peoples. In 1865, under Zongendaba’s successor Mpenzeni I, they established themselves permanently in what is now Zambia’s Eastern Province. Mzilikazi managed to conquer the territory of modern Zimbabwe in 1837, while Sebitwane had crossed the Zambezi a few years prior and taken over territory just north of the Victoria Falls. From there he marched west to conquer the Lozi kingdom of the Upper Zambezi and founded the Kololo state. In 1840, a 27-year-old Scottish doctor, David Livingstone, sailed from Britain to the Cape, to work as a medical evangelist with the London Missionary Society. Meanwhile, Portugal was planning to consolidate its African territories by uniting Angola and Mozambique across the central African plateau. Unlike the Portuguese, the British knew nothing about the region, and Livingstone was sent to explore the region to rectify this issue. Livingstone started going on longer and longer journeys of exploration, receiving help from a wealthy Englishman named William Cotton Oswell: the two of them were the first Europeans to visit Lake Ngami in the middle of the Kalahari.

The ceremonial KUSEFYA PAN’GWENA, honouring the chief

The European Factor The potential wealth of Indian Ocean trade was one of the elements that inspired the Portuguese 15th Century ‘Voyages of Discovery’. By 1515 the Portuguese had seized control of Indian Ocean trade and established themselves on the coasts of Mozambique and Angola. Besides the Swahili and the Portuguese influence on the region of what today is Zambia, the effects of the Dutch (and subsequent

In 1851 Livingstone and Oswell crossed the Kalahari to visit Sebitwane, on the Upper Zambezi, where Livingstone was first exposed to the slave trade. He and Oswell, who was also a staunch abolitionist, concluded that the only way to stop the trade would be through a new type of mission where a combination of Christianity and Commerce would lead to change. In fact their Christian development programme, under which the slave trade was replaced by ‘legitimate’ trade in commodities such as cotton, which grew exponentially in the area, and for which there was a large market in Britain, did instigate some change.

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General Information

Sebitwane, though scarcely interested in Christianity itself agreed that Livingstone could establish a mission in his country, if only because it might provide protection against his enemy Mzilikazi of the Ndebele, whose warrior kingdom bordered his own. To establish the mission, all that remained was to find a suitable outlet to the sea. The most economical passage for anticipated cotton (and ivory) exports might be through the Portuguese port of Luanda on the Atlantic, but it appeared to be an unsuitable route. Livingstone then convinced himself that the Zambezi could be ‘God’s Highway’ to the Indian Ocean and with the support from Sekeletu, Livingstone set off eastwards down the river to explore such potential. He was the first European to set eyes on the great Waterfall, which the Kololo people referred to as the Mosi oa Tunya (The Smoke that Thunders). He subsequently named the falls ‘Victoria Falls’ after his Queen Victoria.

reason to prevent the Portuguese from winning their age-old claim to the area. It was at this point in time that the country’s borders solidified, by way of agreements with other colonial powers. Any BSAC hopes for substantial revenue from mining were soon dashed and to obtain income it imposed the Hut Tax (payable in cash) on all African males who had reached puberty. Violence and arms were used to suppress tax revolts, and those that chose not to pay or who could not pay had their homes burned down, or were imprisoned if caught. Essentially forced labour in return for very little became the order of the day among men trying to avoid such penalties - tens of thousands were sent to work in the South African or Southern Rhodesian mines. The railway between the Victoria Falls and Katanga (Congo DRC) was financed entirely from the Hut Tax - which consistently turned a profit. Some 20 000 Zambians were forcibly recruited as porters for the British forces in East Africa during the First World War and perished due to disease and injuries. By 1923, Company rule had become an objectionable anachronism for the British government, and in that year, the Colonial Office took over the territory, proclaiming it a Protectorate whereby the interests of Africans would become paramount.

Kawambwa - Mbereshi mission

Empire By the end of the 19th century, the British imperialist Cecil John Rhodes’, a millionaire businessman hungry for power, had successfully taken over the entirety of present day Zambia, by persuading the British government to grant his company, the British South African Company (BSAC), the licence to lay claim to African territory. In 1911 the territory was named Northern Rhodesia, its capital was Livingstone, overlooking the Victoria Falls was named after the famous explorer. However, in 1935 the seat of government was moved to Lusaka. Rhodes ambition was to make Africa British from the Cape to Cairo (hence the name of Lusaka’s main street, Cairo Road). Even though at the time, the territory of Northern Rhodesia did not contain much mineral wealth - an important consideration for BSAC shareholders - the territory was considered to be of importance to be occupied if for no other

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As far as Black Africans were concerned, the Colonial Office rule may have been more benign, in a paternalistic way compared to that of the Company; however they were subjected to racial discrimination including pass laws, restrictions on the occupation of land, and were expected to have their political aspirations fulfilled through a refashioning of the former tribal system. White Europeans meanwhile became a privileged elite with a protected economic position within the Protectorate and formed the basis of early representative government. Mixed people and immigrants, mainly traders, from what are today India and Pakistan held an ambivalent place under this regime.

Lusaka centre panorama view

General Information Copper

Federation

The discovery and development of the rich underground mineral ore bodies along the Zambian Copperbelt in the late 1920’s and 1930’s would turn the small region - 120 km long by 40 km wide – into one of the worlds’ most infamous concentrated and mineral rich mining regions.

The nationalist movement was thrust forward in the early 1950’s when the Colonial Office agreed to merge Northern Rhodesia into a Federation with Nyasaland (Malawi), a British ‘protectorate’, and Southern Rhodesia (Zimbabwe). Southern Rhodesia, under White settler rule, was bankrupt, and sought to exploit Northern Rhodesia and its copper wealth.

Over the years, the industry came to be controlled by two large groups, the South African Anglo American Corporation, and Roan Selection Trust with a predominantly US shareholders. Extraction of minerals required a large labour force, which drew on Zambians from all over the territory that were attracted to the Copperbelt by such employment opportunities. In 1948, the first African Mineworkers Union was formed; in 1955 there was a complete shutdown of mining operations over pay conditions that lasted 58 days - ending with victory for the miners. As a result the mining companies seriously began to accommodate workers needs and facilitated the move of Africans into management positions. African nationalist sentiments had been growing since the First World War, in which many Zambians fought for the Allies in Burma. The end of the 1940’s gave way to the formation of the Northern Rhodesia African Nationalist Congress. Led by Harry Nkumbula, the Congress was formed by various Welfare Associations initiated by the ‘mission graduates’ of the pre-war decades to address the need of independence.

Nchelenge - slave trade cavesent

Zambian opposition to such Federation was not strong enough to prevent its imposition in 1953. During its ten years of existence, the White settlers developed an impressive economic structure. In the mid-fifties, the failed campaign against Federation became a struggle transformed into a movement for full independence. When battle-weary Nkumbula seemed weary to step up to the task, he bore witness to a split of the ANC. Younger and more dynamic nationalists formed first the Zambia African National Congress (which was banned and its leaders imprisoned) and then in 1958, the United National Independence Party. Emerging from detention, the charismatic activist, Kenneth David Kaunda, became leader the new party. UNIP engaged in a continuous and largely peaceful campaign for independence. By 1960 the British Government had acknowledged that the days of colonial (or minority) rule on the

Freedom statue

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General Information

continent were coming to an end. The Premier of the White dominated Federation, Roy Welensky, threatened to declare unilateral independence from Britain, but in the end baulked on his threat. When Zambian trade unions, including influential miners, threw their weight behind UNIP, the nationalist sentiment and its momentum became an unstoppable force throughout Northern Rhodesia. Intense and often violent rivalry between Kaunda’s UNIP and Nkumbula’s ANC was eventually neutralised by way of a transitional coalition government.

Independence

Kenneth David Kaunda, affectionately known as KK served as the first President of Zambia, from 1964 to 1991.

The Federation was dissolved in 1963. In January the following year universal suffrage was introduced to Zambia, and produced an election in which, although the ANC performed well in a few substantial areas, UNIP decisively won, making Kenneth Kaunda Prime Minister. On 24th October 1964, Zambia became an independent state led by Kenneth Kaunda as the Republic’s first President.

In 1990 a clearly failing economy, twinned with political frustrations, led to serious food riots and an attempted military coup d’etat that had the support of many. Opposition to the regime became so deep and widespread, along with the urgency of the demand for change that Kaunda had to concede some of his power and offer multi-party elections.

Kaunda remained in office for 27 years. Although during his early years great strides were made in the areas of education, healthcare and infrastructure, his attempts to ‘decolonize’ the economy through nationalization of industries and operations, produced only inefficiency, corruption and a subsequent disastrous economic decline. Kaunda’s one party participatory democracy; which gave UNIP sole power, soon deteriorated into an autocracy maintained by only by the practices of a police state. In 1990 a clearly failing economy, twinned with political frustrations, led to serious food riots and an attempted military coup d’etat that had the support of many. Opposition to the regime became so deep and widespread, along with the urgency of the demand for change that Kaunda had to concede some of his power and offer multi-party elections. Kaunda remained in office for 27 years. Although during his early years great strides were made in the areas of education, healthcare and infrastructure, his attempts to ‘decolonize’ the economy through nationalization of industries and operations, produced only inefficiency, corruption and a subsequent disastrous economic decline. Kaunda’s one party participatory democracy; which gave UNIP sole power, soon deteriorated into an autocracy maintained by only by the practices of a police state.

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Democracy The one-party state was soon abolished and gave way to free elections held in October 1991. The newly formed Movement for Multi-party Democracy (MMD), a broad coalition of different interest groups handily defeated Kaunda and UNIP receiving an overwhelming 80% of the vote. A trade unionist by the name of Frederick Chiluba, who had been locked up by Kaunda, rose to prominence within the MMD to become Zambia’s second President. He promised democratic, transparent, and accountable governance, but inherited an empty treasury, a foreign debt of over seven billion US dollars, a country essentially in much worse state than it had been prior to independence in 1964. Upon assuming the Presidency, Chiluba embarked on an economic reform programme. The programme abolished foreign exchange controls, passed new investment laws, helped set up a stock exchange, and embarked on a privatization programme dubbed the best on the continent by the World Bank. All this led to Zambia becoming an attractive destination for donor aid and private sector investment. The surge in investor confidence in Zambia attracted a growing number of investors. However, in the 1990’s there was a cooling of relations among donors and investors amid negative

General Information

Bridge over Victoria Falls bordering Zambia and Zimbabwe

perceptions of the constitutional changes that came to pass, which prevented former president Kenneth Kaunda from standing as a presidential candidate ahead of the November 1996 National elections. UNIP and other opposition parties subsequently boycotted the elections in 1996 as they were collectively on the receiving end of much harassment by the MMD. The election resulted in another Chiluba Presidency. In 2001 Chiluba announced that he was going to amend the constitution to allow him to stand for a third term in office. The public was outraged at such undemocratic actions of their President amid increasing allegations of corruption. In the end Chiluba finally agreed to step down and appointed Levy Mwanawasa as his successor. After a close election race in December 2001 between Levy Mwanawasa of the MMD and Anderson Mazoka of the United Party for National Development (UPNDP), Mwanawasa was sworn in as President. Although the results were disputed, the Supreme Court eventually ruled in favour of President Mwanawasa and the MMD. Mwanawasa ran for a second term in the 2006, in which the MMD retained power. Important steps taken under President Mwanawasa’s “New Deal Administration” included the launching of a far-reaching anti-corruption campaign in 2002, as well as a comprehensive constitutional review process in 2005 set to strengthen government’s political accountability. Levy Mwanawasa served as President of Zambia from January 2002 until his untimely death in August 2008 after suffering a stroke. Mwanawasa’s VicePresident, Rupiah Banda, became acting President and, subsequently the Presidential candidate for the MMD who narrowly won the October 2008 presidential election.

Olympic Stadium, Lusaka

NATIONAL SYMBOLS National Flag The national flag of Zambia was hoisted for the first time on the October 23, 1964. Symbolizing patriotism and the nation’s natural resources, the flag depicts a fish-eagle (Zambia’s national bird) in flight over three stripes of red, black, and orange on a green background. Red represents the Zambian struggle for freedom; black represents the people of Zambia; orange represents the country’s mineral wealth; and green represents the country’s abundance of wildlife and nature. The fish-eagle in flight symbolizes the freedom that exists in Zambia and the ability to rise above national problems.

The Zambian flag

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National Anthem Stand and sing of Zambia proud and free, Land of works and joy in unity, Victors in the struggle for the right, We have won freedom’s fight. All one, strong and free. Africa is our own motherland, Fashioned with and blessed by God’s good hand. Let us all her people join as one, Brothers under the sun, All one, Strong and free. One land and one nation is our cry, Dignity and peace beneath the Zambian sky. Like our noble eagle in its flight, Zambia, praise to thee. All one, strong and free. Praise to God, Bless our great nation, Free men we stand, Under the flag of our land, Zambia praise to thee, All one strong and free

GOVERNMENT, EXECUTIVE, AND JUDICIARY The government of Zambia is elected in a multiparty general election every five years. Before the first multi-party elections were held in 1991, Kenneth Kaunda ruled the country in a one party state system. The Movement for Multiparty Democracy (MMD), is now the ruling power in government. Their economic policy has been, and continues to be centred around moving Zambia from a centralized, state driven economy, to a more private liberal private sector driven open market economy.

African Fish Eagle, Zambia’s National Bird

In order to ensure UNIP supremacy within the postindependence Zambian political system, the constitution stipulated that the sole candidate in elections for the office of president was the person selected to be the president of UNIP by the party’s general conference. The second-ranking person in the Zambian political hierarchy at the time was UNIP’s secretary general. Over time, this uni-party system would sow the seeds of its own demise.

The Constitution The Republican Constitution has changed four times in 32 years. Zambia became a republic immediately upon gaining independence in October of 1964. However, the constitution of independence was replaced by a new constitution published on August 25, 1973. The new constitution and the national elections that followed in December 1973 were the final steps in achieving what was called a “one-party participatory democracy.” The 1973 constitution consolidated much power in the office of the President, and a unicameral National Assembly. UNIP was the only political party allowed to legally exist in Zambia at the time. Thus, the Central Committee of the United National freedom Party (UNIP) drafted and formulated national policies that were carried out by the UNIP Cabinet in government.

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International relations Zambia is a member of: • The African Development Bank (ADB) • The African Growth Opportunity Act (AGOA) • The African Union (AU) • The Common Market for Eastern and Southern Africa (COMESA) • The Commonwealth • The EU economic Partnership Agreement • The Food and Agricultural Organization (FAO) • The International Labour Organization (ILO) • The International Monetary Fund (IMF) • The Multilateral Investment Guarantee Agency (MIGA) • The New Partnership for Africa’s Development (NEPAD) • The Non-Aligned Movement • The Southern African Development Community (SADC) • The United Nations • The World Bank • The World Health Organization (WHO) • The World Trade Organization (WTO)

Local courts mainly administer matter of customary law, especially cases relating to marriage, property, and inheritance. There is also an Industrial Relations Court, which helps to resolves labour disputes. Under the constitution of 1997, the Supreme Court of Zambia is recognized as the highest court in the country and serves as the final court of appeal. The President appoints the Chief Justice and another eight judges to serve as judges of the Supreme Court. In consultation with the Prime Minister, the President also appoints the Director of Public Prosecution and the Attorney General, the latter being the principal legal adviser to the government. Despite the political problems of the past, the government throughout Zambian history has respected the independence of the judiciary.

Executive Power of the government Zambia is separated into nine provinces (Central, Copperbelt, Eastern, Luapulu, Lusaka, Northern, Northwestern, Southern and Western Provinces), each governed by a minister appointed by the President. The President serves as both the head of state and the head of government, and is able to appoint cabinet ministers from members of the National Assembly, a chamber of 150 elected representatives. Zambian citizens of 18 years and over are eligible to vote, in any one of the nine provinces. Zambia has a unicameral legislature, the Zambian National Assembly, within which legislative powers are vested. Voters directly elect 150 member of Parliament, while the remaining 8 are nominated by the President of the Republic. Out of 158 Members of Parliament, at the moment 15 are women.

The Judicial system The judicial system is based on English common law and customary law. Common law is administered by several High Courts, which have the authority to hear criminal and civil cases as well as appeals from lower courts. Resident magistrate’s courts are also established at various centres throughout the country, within which trials are open to the public.

Court attire of wigs and gowns is worn in Zambian Courts

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Government Offices Ministry of Agriculture and Cooperatives PO Box 50062 Lusaka Tel: +260-211-1253934 Fax: +260-211-1254661 Ministry of Commerce, Trade and Industry 9th Floor New Government Complex Nasser Rd. P O Box 31968/ 34373 Lusaka Tel: +260-211-228301/ 221184 Fax: +260-211-226673 Ministry of Communication and Transport Fairley Road, Ridgeway P O Box 50065, Lusaka Tel: +260-211-254158 Fax: +260-1-253260 Ministry of Community Development and Social Services Sadzi Road off Kabelenga Road Private Bag W252 Lusaka Tel: +260-211-229446 Fax: +260-211-291946 Ministry of Defence P O Box RW 17X Lusaka Tel: +260-211-254133 Fax: +260-211-254679 Ministry of Education Jacaranda Road. P O Box 50093 Lusaka Tel: +260-211-251291 Fax: +260-211-222396 Ministry of Energy and Water Development Ministerial Headquarters, 2nd Mulungushi House, Independence Avenue Lusaka Tel: +260-211-254936

Ministry of Finance and National Planning Chimanga Road P O Box 50062 Lusaka Tel: +260-211-251843

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Ministry of Foreign Affairs Charter House, Independence Avenue P O Box 50069 Lusaka Tel: +260-211-252666 Fax: +260-211-222440 Ministry of Gender & Women in Development PO Box 30208 Lusaka Tel: +260-211-253513 Fax: +260-211-253493 Ministry of Health Ndeke House, Haile Selassie Avenue P O Box 30205 Lusaka Tel: +260-211-253040/ 253050 Fax: +260-211-253344 Ministry of Home Affairs Cabinet Office P O Box 50997 Lusaka Tel: +260-211-213505 Fax: +260-211-254669 Ministry of Information and Broadcasting Services. Government Complex, Independence Ave. (6th Floor) P O Box 50200 Lusaka Tel: +260-211-235410 Fax: +260-211-254013 / 252391 / 250524 Ministry of Justice & Legal Affairs Fairley Rd., PO Box 50106 Lusaka Tel: +260-211-251588 Fax: +260-211-253695 Ministry of Labour and Social Security Government Complex, Nasser Road P O Box 32186 Lusaka Tel: +260-211-221432 Ministry of Lands Mulungushi House, Independence Ave. P O Box 30069 Lusaka Tel: +260-211-251927 Fax: +260-211-250130/ 253340 Ministry of Livestock and Fisheries PO Box 50062

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Lusaka Tel: +260-211-1253934 Fax: +260-211-1254661 Ministry of Local Government and Housing Church Rd. P O Box 34204 Lusaka Tel: +260-211-250528 Fax: +260-211-250860 Ministry of Mines and Minerals Development Government Complex P O Box 31969 Lusaka Tel: +260-211-250174 Fax: +260-211-250860

GEOGRAPHY Zambia takes its name from the Zambezi River, which rises in the northwest corner of the country and forms its southern boundary. The landlocked country lies between latitudes 10º and 18º South and longitudes 22º and 33º east. Its neighbours are: the Democratic Republic of the Congo (DRC) to the north and northwest, Tanzania to the northeast, Malawi to the east, Mozambique to the southeast, Zimbabwe to the south, Botswana and Namibia to the southwest and Angola to the west.

Ministry of Science, Technical Education and Vocational Training Los Angeles Boulevard P O Box 50464 Lusaka Tel: +260-211-252411 Ministry of Sports, Youth and Child Development Memaco House (4th Floor), Sapele Rd. Lusaka Tel: +260-211-227168 Fax: +260-211-223996 Ministry of Tourism, Environment and Natural Resources Kwache House, Cairo Rd. P O Box 34011 Lusaka Telephone: +260-211-223931 Fax: +260-211-223930 Ministry of Works and Supply Independence Ave. (Ridgeway) PO Box 50236 Lusaka Tel: +260-1-252366 Fax: +260-1-251840

The new Chirundu Border crossing with Zimbabwe.

Victoria Falls during the high season

Zambia’s 752,000 square kilometres makes is approximately the size of France, the Netherlands, Belgium and Switzerland combined. The land itself for the most part consists of a high plateau, with an average height of between 1,060 and 1,363 metres above sea level. Isolated mountain ridges rise to more than 1,829 metres with several peaks rising above 2,133 metres on the eastern border, called the Nyika Plateau. Over most of the country the surface tends to be flat, broken by small hills, the result of years of erosion of the underlying crystalline rocks. These rocks contain the bulk of the country’s mineral wealth within and outside of the 145 km long corridor known as the Copperbelt. The lay of the land falls southward from the DRC / Zambezi divide in the north towards the Zambezi River depression in the South. The huge valleys of the Upper Zambezi, and its major tributaries form the most significant breaks in the plateau. One result of the plateau formation of Africa is the swift discharge of water towards the coast and the interruption of rivers by waterfalls and rapids. The waterfalls and rapids, which make such rivers and streams of little value for transport, have made such rivers and streams, extremely suitable for hydroelectric schemes and adventure activities such as white water rafting adventures.

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With the exception of the Northern and Luapula provinces, which are part of the DRC basin, Zambia lies on the watershed between the DRC and Zambezi River systems. The three great natural lakes of the country, Bangweulu, Mweru and Lake Tanganyika are all located in the north and are part of the headwaters of the Zaire River. Lake Tanganyika is the second deepest natural lake in the world and supports a lively fishing and growing tourism industry.

Principally the civic authorities in all cities and towns provide water to their residents. Many residential properties are also served by borehole systems.

Lake Bangweulu, which, including its swampland, covers an area of about 3,800 square miles, drains into the Luapula River. This river starts flowing south, turns west and northwards to pass through Lake Mweru on its way to the DRC. Along the southern border of the country stretches Lake Kariba, the largest man made lake in Africa and the second largest in the world. It is about 280kms long and 40kms across at its widest point. Victoria Falls Hydro Dam.

NATURAL RESOURCES Apart from its abundant wildlife, rivers, and lakes, Zambia possesses 6% of the worlds copper reserves and is the fourth largest copper producing nation in the world. Zambia is internationally recognized as a major producer of high quality gemstones such as emeralds, aquamarines, amethyst and tourmalines that are highly competitive within global markets. Electricity is relatively cheap due to the abundance of hydroelectric power sources as well as reasonably large coal reserves. Most of the electricity is supplied from major hydropower stations located in the Kafue Gorge, the Lake Kariba north bank generator and the Victoria Falls as well as mini-hydro power stations in Lusiwashi, Musonda Falls, Chishimba Falls and Luzua. The domestic electricity supply is 240 volts, 50 hertz of alternating current, with 415 volt single and three phases of supply available for industrial use.

CLIMATE The relatively high altitude of much of the land gives Zambia a more pleasant climate than that experienced in most tropical countries. There are three seasons - cool and dry from May to August, hot and dry from September to November, warm and wet from December to April. Only in the Valleys of the Zambezi and Luangwa is there excessive heat, particularly in October and, in the wet season, extremely high humidity. In the warm and wet season, frequent heavy showers and thunderstorms occur, followed by spells of bright sunshine. Plants grow profusely as the land turns into a lush green paradise, while and rivers and streams seemingly fill up almost overnight. During the cool dry season, night frosts may occur in places sheltered from the wind. The countryside dries up gradually and grass fires are not uncommon fuelled by strong winds that are characteristic of this time of the year. Temperatures rise during the hot, dry season while new leaves begin to appear on the trees before the start of the heavy rains, while new grass adds colour to the countryside. The main growing period of woodland vegetation is usually between August and November of this time as well.

Zambian Gemstones.

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While the rainfall pattern over the whole country is similar - between November and March, the amount

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of rain varies considerably. In the north of the country rainfall is 1,250mm or more a year, decreasing southwards to Lusaka where it is about 750mm annually. South of Lusaka rainfall is dictated more by the east and southeast trade winds, which have lost much of their humidity by the time they have reached that far inland. Rainfall in this area is between 500 and 750 mm. Except for very rare bouts of rain in August, rainfall is confined to the wet season, which sometimes starts as early as October and finishes as early as March. At the height of the wet season it rains every seven or eight days out of ten. Average temperatures are moderated by the height of the Zambian plateaus. Maximum temperatures vary from 15ºC to 27ºC in the cool season with morning and evening temperatures as low as 6ºC to 10ºC and occasional frost on calm nights in valleys and hollows which are sheltered from the wind. In the cool season the prevailing dry south-easterly winds, formed by the southern hemisphere belt of high pressure are very common. The cold air from the southeast can bring cloudy to overcast conditions. During the hot season maximum temperatures may range from 27ºC to 35ºC.

PEOPLE AND CULTURE

of the population lives in the Copperbelt to the north of the capital, but the biggest concentration of people is in Lusaka itself with an estimated population of 1.46 million, which represents about 11% of the population. This has resulted in the emptying of the countryside and massive tracts of uninhabited land across the country. With over 70 different tribes in Zambia, there is wide cultural diversity. Interestingly enough however, it is one of the few countries in Africa with very little tribal animosity, and the existence of so many tribes has proved less of a political problem than in many other African states. The main tribes are the Lozi, the Bemba, the Ngoni, the Tonga, the Luvale and the Kaonde. The Lozi The Lozi migrated into Western Zambia from the Luba Lunda Kingdom of Mwata Yamvwa in the DRC, which was one of the greatest central African Chieftainships in the 17th and 18th century. After many centuries they were conquered by the Makalolo people from the South, who freed themselves from the reign of the great Zulu conqueror, Shaka. Their Sikololo language developed into the lingua franca of the Barotse plains, and much of their cultural traditions spread on throughout the peoples of the area. The Lozi people eventually rose up against them in 1864 and all but annihilated them. The Lozi were primarily cattlemen of the plains who are ruled by a Chief called the Litunga. Every year the Lozi migrate to higher ground above the barotse floodplains of the Zambezi in a grand ceremony called the Kuomboka. The Ngoni

Ukusefya Pan’gwena tribal ceremony

Zambia has over 73 different tribes, with a population of just about 13.3 million people, most of who live in and around the urban centres. The population growth is at 1.6%. Zambia has one of the lowest populations to land ratios in Africa. Only 13.3 million people in a country half the size of Europe. About 45% of the population is under 15 years of age. The employment opportunities offered in the post independence era in the copper mines and associated industries led to a strong rural-urban migration. The result has been to make Zambia one of the most urbanized countries in Africa. About one fifth

Originally from South Africa, also fleeing the Great Shaka Zulu, the Ngoni migrated into Eastern Zambia where they adopted the fighting tactics of Shaka Zulu. They conquered indigenous tribes in the region with ease. The day they crossed over the Zambezi River was a momentous occasion marked by an eclipse of the sun and ceremonial beer drinking, stories of which are still told to this day. They peacefully ruled this area until the British colonial government in 1897 conquered them with troops from Nyasaland (Malawi). Their warlike festival, Nc’wala, was suppressed until independence at which point it was then revived. Today the Ngoni speak Chichewa, the language of the people whom they conquered and many of their cultural practices remain. At the annual Independence celebrations every October, the Ngoni dancers are well known for their performances.

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The Tonga Among the most numerous in Zambia, archaeological evidence proves their existence for at least 900 years in the Southern province. Six centuries ago, the Zambezi Valley, one of the areas where the Tong now live, was a flourishing trade centre. Here there was a brief period of trade between the valley people and the Arabs, Chinese and Indians on the East coast of Africa. One form of currency used was a copper ingot cast in the form of a cross. The Lunda Now living in the Luapula area and North Western Provinces, the Lunda people are descendants of the original Mwata Yamvwa Chieftainship of the DRC. The Bemba Representing some 18% of the population, the Bemba, along with the Lunda people recognize an historic place called Kola as their land of origin. Historically they were nomadic hunters and gatherers. Their paramount chief is called the Chitimukulu. When copper mining began in the Copperbelt, the Bemba speaking people came down in droves for jobs. The Kaonde The Kaonde People can be found in Solwezi, Kasempa and Chizera districts of Northwestern Province and in Kaoma in the Western province. The Kaonde like the Lunda are the descendants of the famous Luba-Lunda Empire historically based in the present day DRC. The Kaonde were among the first Zambian tribes to carry out the mining of copper and discovery of archaeological evidence at the Kansanshi Mine in Solwezi dating back to the Iron Age.

selves as Zambians rather than British. Much of the countryâ&#x20AC;&#x2122;s businesses are still owned and run by white Zambians. Asian Zambians Like the white Zambians, many people of Asian origin came to Zambia during the colonial period. When the British ruled colonies in Africa and India, there was a large movement of labour from Asia to Africa. The Asian Zambians are an affluent group of people retaining a strong sense of Asian identity and culture.

HEALTH AND EDUCATION The government has a policy of universal primary education and health care. Health facilities however are grossly inadequate with only half the required doctors needed to service the population available. Some 95% of primary school age children are enrolled at schools with 20% continuing to the secondary school level and 2% of the 20 - 24 age group continuing with education at the tertiary level. Illiteracy is only 27% but the drop out rate at schools is very high. In rural areas, the standard of education is hampered by lack of facilities, transport and teachers. Through the work of various organizations and government initiatives, these figures are changing for the better.

The Luvale Coming from the North of Lake Tanganyika, their first chief was a woman named Kenga Naweji. Descendants of these people are the Valuvale, Valuchase, Vambunda, Vachokwe and Vaviya tribes living in the Northwestern province. The Luvale were for centuries great travellers and traders, much of their culture recalls their contact with the Portuguese on the Angolan coast, five hundred years ago. White Zambians There are a small number of white Zambians who trace their families back to colonial immigrants from the period of British rule. Most will regards them-

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Great north road orphanage

General Information LANGUAGES

MONEY

There are over 73 dialects spoken in Zambia, but the official language is English. All media and business is in English, as most Zambians speak it fairly well. Bemba is the next most commonly understood language, followed by Nyanja, Tonga, Luvale, Lozi, Mambwe and Tumbuka.

Currency

While it is normal to speak English plus a local language, most Zambians speak a number of local languages fluently.

RELIGIONS Freedom of religion and worship are widely respected in Zambia with over 15 different prominent churches. Christianity is followed by over 60% of the population, however there are also large groups of Hindus and Muslims originating from the Asian communities. Simultaneously, traditional African beliefs are widely respected and adhered to as well.

PUBLIC HOLIDAYS • 1st January, New Year’s Day • 8th March, International Women’s Day • 12th March, Youth Day • April, Good Friday • April, Easter Monday • 1st May, Labour Day • 25th May, Africa Freedom day • 6th July, Heroes’ Day • 7th July, Unity Day • 3rd August, Farmers Day • 24th October, Independence Day • 25th December, Christmas Day

Zambia´s unit of currency is the Kwacha. The Kwacha has denominations of 50, 100, 500, 1000, 5000, 10 000, 20 000 and 50 000 kwacha notes. Nobody uses ngwee coins any more as they have become relatively worthless. The currency has become quite stable over the years and fluctuates around K5,000 to US$ 1. The Kwacha has had a tendency to appreciate in 2010 and as of November 2010 was trading at K4, 730 to US$ 1. There is no limit to the importation of foreign currency, provided it is declared on arrival through a currency declaration form. Zambia is also one of the rare countries with no exchange control. It’s best to come into the country with travellers cheques, US Dollars, Euros or British Pounds, which can be exchanged at any of the many Bureaux de Change in the main towns. If an individual, not an agency, at the border offers you to exchange money, exercise extreme caution, as people have been known to seriously cheat visitors who are unaware of accurate currency exchange rates. Travellers cheques also incur an additional commission when converted into other currencies. The inflation rate declined to 7.1 percent in November 2010 from the 11.5 percent of November 2009. This favourable performance was mainly due to a slowdown in food inflation following improved supply of most food items, particularly cereals and vegetables.

BUSINESS WORKING HOURS

Banks

Government offices are open from 08 a.m to 4:30 p.m, Monday to Friday. Some government offices are closed from 12:30 p.m to 2:30 p.m for lunch.

Zambia is home to a number of international and local banks providing ATM and financial services to most of the country. ATM machines can be found in all the major towns around the country (See Business Resources section).

Lunch hour for most companies is from 1 p.m to 2 p.m. Most banks are open from 08:30 a.m - 3 p.m Monday to Friday. Only some are open on Saturday mornings. Shops are generally open from 08h00 to 17h00, Monday to Friday although some stay open until 19h00 and on Saturdays from 08 a.m to 13 a.m although some stay open until 5 p.m. Most businesses are closed on Sundays.

Bureaux de Change Lusaka is home to many bureaux de change, mostly located on Cairo Road and within shopping malls like Arcades, and Manda Hill. US Dollars, Euros, Rand, Pound Sterling and most regional currencies can be exchanged for better rates than at the banks. (See Business Resources section).

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Credit cards Most hotels, restaurants, travel agencies in addition to the bigger shops will take credit cards. Most of the bigger banks will advance local currency against a credit card. Standard Chartered, Barclays, Zambia National Commercial Bank (ZANACO), and Finance Bank have ATM machines, which allow visitors to use their Visa card to get a cash advance. Value Added Tax The Value Added Tax in Zambia is 16 percent. VAT refunds are offered to tourists, who are issued with an export tax invoice (VAT 263) when purchasing goods, both of which must be presented at the designated exit points of export for verification. Indicative prices Cost of living in Zambia, and especially in Lusaka can be very expensive if one wants to keep a westernised lifestyle, as most products are imported. Meal (high end) Housing (high end) Bus fare

100,000 K 1500 USD 3500 K

Driver 800,000 K (monthly) Maid 500,000 K(monthly) Bottle of water 1500 K Bottle of beer 8000 K Coca Cola 5000 K Newspaper 3000 K Taxi from town to Arcades 30,000 K 1 hour in Internet cafĂŠ 15,000 K

COMMUNICATION Fixed Lines The only landline telephone operator is Zambia National Telecommunication Company (Zamtel). Their services have been improving over the past years since they have been privatized. Public telephones are available in most public buildings such as post offices, and there are phone and fax services along Cairo Rd. in Lusaka. International calls can also be made from a private home or large hotel. (Note the surcharge at hotels is quite high). Dialing Code Direct dialling to Zambia +260 followed by area codes (found below), plus subscriberâ&#x20AC;&#x2122;s number. Direct dialing to neighboring countries requires four sets of numbers: first the international prefix 00, then the country code, the city code, and the number. Regional area codes are: Lusaka: 0211 Livingstone: 0212 Copperbelt: 0213 Choma: 0232 Chinsali: 0214 Kabwe: 0215 Chipata: 0262 Petauke: 0263 Chama: 0264 Kaoma: 0217 Kasemba: 0218

Barclays have several large branches in the heart of the Commercial Centre, Lusaka

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Rates per minute remains quite high for local calls (around 200 K per minute) and most public phone services will charge you up to 2000 per minute for calls or faxing. Rates are bound to improve in the years to come as Zambia is developing a fibre optic network. In most northern provinces and remote parts of Zambia, only satellite phones are useable. 103: Local directory assistance

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211: Zamtel recharge number and credit inquiry

Internet Services

Mobile phones

There are several Internet Cafes in Lusaka, Ndola, Livingstone and most major cities. Mostly found on Cairo Rd or major shopping Centres like Arcades and Manda Hill. The main Internet Service Providers are Zamtel, Zamnet, Coppernet Solutions, iConnect, RealTime and Microlink.

There are three mobile phone service providers namely Airtel, MTN and Cell Z (Zamtel) Although the entry price is very small (a SIM card can be bought for as little as 15,000 K, fares per minute are fairly high compared to other neighbouring countries. Recharge cards range from 2,000 K to 50,000 K. Recharge cards can be bought almost anywhere, however, small shops on the side of the roads will rarely have cards of higher denomination than 20,000K. Coverage is very good in urban areas, but cellular infrastructure doesn’t reach all the provinces. (See Business Resources section). Satellite Phone Satellite phone communication is the only means of communication in remotes parts of Zambia that are not linked to the phone network and where cell phone coverage is non-existent. Zamnet offers VSAT satellite services that can be installed easily and are rather cost effective.

Microlink Cyber café in Arcades Shopping Centre is one of the fastest and most efficient wireless access internet cafés in the city. Broadband and wireless access is developing very quickly in major towns and internet speed is quite fast and efficient. However, in the remote parts of Zambia, only internet via satellite is possible. (See Business Resources section). Television Zambia National Broadcasting Corporation (ZNBC) the national broadcaster, with two channels of news, sport and some leisure programs. The satellite channel, DSTV, is also available and has over 50 channels.

ZNBC, Zambia’s National Broadcasting Corporation headoffice

Mail Postal services are fairly well organized in Zambia and you should have no problem sending or receiving mail. In Lusaka, the main post office is located on Cairo Road. For express mail purposes, courier services such as DHL, TNT or FEDEX are also available. (See Business Resources section)

BEFORE AND AFTER YOU ARRIVE Zicta’s vehicles ensure satellite communication nationwide

Health and safety

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Visitors from or passing through a yellow fever and cholera zone (most of tropical Africa and South America) must be able to produce a valid International Certificate of Vaccination. Air travellers who only pass through the airports of such a zone are exempt from the requirement. See Health International / MARS, and Speciality Emergency Services for Medical Rescue Services. A yellow fever certificate is mandatory if you are travelling from an infected area. Vaccinations for cholera, tetanus and yellow fever are also advised. If you are visiting Zambia for a couple of weeks or so and don’t plan to spend time staying in rural villages, or urban neighbourhoods, or don’t plan on travelling by local transport, then no pre-departure vaccinations are necessary. In this case Malaria will be the greatest danger you will be faced with. However it can be avoided with proper preventative precautions and medications. If you are planning on staying longer in the country, vaccinations are then highly recommended. Yellow fever vaccinations are good for ten years and confer high immunity. Yellow fever is a monkey-based disease but is spread via mosquitoes. Outbreaks are very rare, and the vaccination alone offers protection. You may be required to show you’re your international immunization certificate as a proof of receiving a yellow fever vaccination when entering the country. Vaccinations against Typhoid, Hepatitis A&C are also advised if you are to stay for a long period of time. Malaria is a common disease in Zambia. There is no vaccination for malaria and precautionary measures should be taken to minimize the risk: for a short stay, it is highly advisable to take anti malaria tablets. Malaria is virulent in the low-lying areas of the country that include most of the popular wildlife destinations. Taking preventative anti-malaria pills two days before arrival in the malaria prone zone and for two weeks after leaving the malaria infected region is the usual way travellers stave off malaria. For a longer term stays, tablets can be harmful for the liver and it is preferable to take preventive measures such as sprays and mosquito nets. High fever, headache, stiffness, pain in the joints and deep fatigue are the common symptoms for Malaria. At any sign of the above symptoms, you should go for a malaria test and go to see a doctor (See Business Resources Section). Tap water in the major towns is purified and perfectly

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safe to drink. In the more remote areas always boil it first, except if you’re staying at a lodge or hotel where drinking water is boiled already. However, bottled water is always preferred safe option and is available in all major towns. Travellers should carry an adequate supply of their prescribed medicines with them, even though pharmacies in the major centres now carry a wide range of medicines and first aid accessories. There are some emergency pharmacies open after hours or Sundays in Lusaka as well. Security For the most part, Zambians are very friendly and helpful which contributes to the Zambian reputation as being one of the safest countries in Africa. As far as personal safety is concerned, one could easily hitchhike alone throughout the country without a problem. However, petty theft is as common as any major city where unemployment is high. Be very aware of your surroundings when walking around carrying anything of value, there are pickpockets throughout the city. Never leave your vehicle unlocked and never change money on the streets. Carry minimum amounts of cash on your person, and keep it hidden away, or in a money belt. If possible, do not leave your car unattended. These are less pressing issues in rural areas.

ENTRY VISA REQUIREMENTS AND EXTENSIONS Entry Visa requirements for Diplomats, United Nations Personnel accredited to Zambia: Gratis or official visas could be obtained at Zambian Missions Abroad or Ports of entry on presentation of letters of accreditation. Delegates coming to Zambia on confirmed government business: Delegates from International Organisations coming to Zambia could obtain entry visas at Zambian Missions Abroad or Ports of entry provided they produce official invitation letters. Tourists: All tourists will be issued with visas at ports of entry to Zambia or at Zambian Mission Abroad for a maximum of 90 days per year. Private Visitors: Nationals of countries that require visas to enter

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Zambia, for the purpose of visiting friends or relatives, could be issued visas at Zambian Missions abroad or Ports of entry for a maximum of 90 days per year. Business visitors: Nationals of countries that require visas coming to Zambia offering their expertise, or for business with organisations in Zambia could be issued entry visas at ports of entry. Referred Visas: - Countries whose nationals do require Visa to enter Zambia: Benin, Burkina Faso, Cameroon, Chad, China, Côte d’Ivoire , Gabon, Gambia, Ghana, Greece, Guinea Bissau, Guinea Conakry, Hong Kong, India, Iran, Lebanon, Liberia, Mali, Niger, Nigeria, Pakistan, Papa New Guinea, Saudi Arabia, Senegal , SierraLeone, South Korea, Sri-Lanka, Turkey, United-Arab Emirates. - Countries whose nationals do not require Visa to enter Zambia: Nationals of all Commonwealth countries do not require visas to enter Zambia except for the following countries that on reciprocal basis require visas and these are: Australia, Britain, Canada, The Gambia, Ghana, India, New Zealand, Nigeria, Mozambique, Sri-Lanka, Sierra Leone, Pakistan, Papa New Guinea, Nationals of Ireland, Romania and Former Yugoslavian Republics which have signed visa abolition agreements with Zambia. Visa Fees • Single Entry- US $ 50.00 • Multiple Entry- US $ 80.00

(2,000,000K) Departure tax Departure tax is at airports is US$25 (international flights) and $8 (domestic flights), payable in hard currency (kwacha or dollars) on the day of departure at Lusaka International Airport. Traveller’s cheques are not acceptable. Customs The following items may be imported into Zambia without incurring customs duty: 400 cigarettes or 500g of tobacco; One bottle of spirits and wine and 2.5 litres of beer; 1oz bottle of perfume. Souvenirs may be exported without restriction but it is illegal to export from Zambia any article made from wild animal skins, ivory, shell, claw, horn, tooth or feathers of any protected creature. Offenders will have goods confiscated and heavy fines imposed. Game trophies such as tooth, bone, horn, shell, claw, skin, hair, feather or other durable items are subject to export permits. For further information on duty free, please contact the Directors General of Customs and Excise in Lusaka. Information on Customs can be obtained at: Zambia Revenue Authority Lusaka, Zambia Tel: +260 211 223 233 Fax: +260 211 222 729 www.zra.org.zm

Visas fees must be paid in American Dollars and British Sterling only. Extension of Visa Visitors to Zambia are only allowed to Zambia for a period of maximum 90 days in one year. To extend length of stay, visitors should get Visa extensions permits that can be quite costly: For Tourists and Private Visitors: Visiting Permit (500,000K) to be applied for 30 days before the end of the 90 period. For Businessmen and others: Temporary Permit

Lusaka international airport

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TRANSPORT: ARRIVALS, DEPARTURES AND DOMESTIC TRAVEL BY AIR From Europe: British Airways has regular services to Lusaka, and Livingstone. From Africa: African based airlines flying to Lusaka include: Air Zimbabwe, Ethiopian Airways, Air Malawi, Kenya Airways and South African Airways, Inter Air, NationWide Airlines, Comair and Regional Air. International Transfers in Johannesburg to: Livingstone Many tourists fly directly to Livingstone, nearby the Victoria Falls, from South Africa via South African Airways, British Airways, Zambezi Airlines, and 1time. Ndola Zambezi Airlines and South African airlines provide flights from South Africa to Ndola. Lusaka Air Namibia, South African Airways, and Zambezi Airlines provide flights from South Africa to Lusaka Domestic Air Travel: Proflight is the major air carrier of choice for tourists and business people within Zambia. They fly to all major tourist destinations in Zambia year-round, connecting to and from all major international carriers. Domestic departure tax is US$ 8 per person. Scheduled destinations include Lusaka, Livingstone, Ndola, Chipata, Solwezi, Mfuwe, Mansa, Kasama and shuttles in season to Lower Zambezi. The next route will be Mongu in the Western Province and this is scheduled for March 2011. Many other Air Charter companies can organize internal flights around Zambia. Rates are much more expensive, but during low season when there are less scheduled flights, itâ&#x20AC;&#x2122;s sometime the only way to get to your destination. Charter flights also have much more accessibilities to the remotest parts of Zambia. (See business resources section for a listing of Airlines and Air Charter companies.)

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BY CAR Getting to Zambia: The most fabulous way of entering Zambia by road is over the Victoria Falls Bridge from Zimbabwe. The main route between Lusaka and Bulawayo, from where you can reach Harare, crosses the border here. The other main border points with Zimbabwe are Chirundu and Kariba, where you cross between Zambia and Zimbawe over the massive Kariba Dam. From Malawi, the main crossing point is east of Chipata, on the main road between Lusaka and Lilongwe. The only crossing point between Zambia and Botswana is the ferry across the Zambezi River at Kazungula, about 60km (37mi) west of Victoria Falls. From Namibia, buses operate from Windhoek to the Namibian town of Katima Mulilo. From there you can cross the border into Zambia, crossing the Zambezi River by ferry, and continue via Sesheke to Livingstone or elsewhere. The Tanzanian entry point is through the Tunduma/ Nakonde border post taking you onto the Great North Road. Access from the DRC is via the Lumbumbashi - Chingola Road. There is no access from Angola as of yet. The Border Stops located on roads all open at 6 a.m and close at 6 p.m except Victoria Falls, which closes at 8 p.m. To bring a vehicle into Zambia one must obtain a temporary import permit (TIP), at the border, or depending on the country of origin, a carnet de passage. If the driver is not the owner of the vehicle they must have a letter from the owner authorising the use of the vehicle in Zambia. You must also purchase third party insurance at the border. Have your vehicle papers on hand at all times as roadblocks are fairly frequent. Travelling Within Zambia Zambia has 38,763 km of roads, 8,200 km of which are tarred and another 8,000 km of all weather gravel road. The remaining dirt roads range from reasonable to poor conditions. In Zambia, one drives on the left side of the road,

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Jeki Airstrip, Lower Zambezi-The ONLY WAY to arrive in the bush

while drivers are seated in the right side of the vehicle (as one would drive in the UK for instance). The general speed limit on national highways is 100 km/h, 100 km/h on secondary roads, and 65 km/h in urban built up areas unless otherwise indicated. Visiting drivers must hold an International Drivers Licence. The best way of getting around is undeniably by vehicle, preferably a 4WD. Avoid driving at night if possible as there are road markings, potholes and animals crossing the roads are difficult to see. Sections of the major routes to the north, south, east and west are nearly always undergoing pothole repairs. Road fatalities in Zambia are extremely high. Please avoid driving at night unless absolutely necessary. If that is the case, exercise extreme caution while driving at night. Petrol is available at most of the major towns, but generally becomes more expensive as one gets further from the railway line. If travelling in the more remote areas of the country, be sure to take extra supplies, as availability is not always guaranteed. If itâ&#x20AC;&#x2122;s an emergency, try the local markets, where sometimes bottles of petrol for sale can be found. Be sure to have all your vehicle papers on hand as

youâ&#x20AC;&#x2122;re bound to encounter a few roadblocks en route to your destination. If you ever need to stop, pull well off of the road and ensure that other drivers easily see you and your vehicle. By Taxi There are many taxis available in Lusaka (blue Toyota corollas). Prices are negotiable but remain high. If you intend to use a the taxi for a few hours, it is better to negotiate a price for the time you will use the taxi service, or the for the entire day. From the Arcades Shopping Centre to the town centre will cost you approximately K25,000 after some negotiation. Vehicle permits To bring a vehicle into Zambia one must obtain a temporary import permit (TIP) or, depending on the country of origin of the vehicle, a carnet de passage. If the driver is not the owner of the vehicle, they must have a letter of authorization from the owner for use of the vehicle in Zambia. Your local AA office should be consulted before leaving for Zambia to check whether any of these conditions have changed. Otherwise, one can write to the Controller of Customs and Excise for further up to date information. Visitors must also purchase third party insurance at the

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border, and have vehicle papers readily accessible at all times considering that roadblocks and checkpoints are fairly frequent. Car Hire There are many car hire companies in Lusaka, Ndola, and Livingstone, offering a small range of vehicles. Some offer a flat weekly rate, but most charge a daily rate plus mileage, insurance and petrol. Most cars come with a chauffeur and thus can be expensive. You can find long-term car hire from individuals or very small (un-official) car rental companies for much cheaper rates. (See Business Resources section)

Travelling within Zambia All the bus companies within are privately owned, but prices are relatively standardized and most services run fairly regularly. Minibuses are available for shorter runs and tend to be faster and slightly less expensive than regular coach buses. Crowded conditions and long hauls over potholed roads make travelling by bus wearisome. The buses are fairly old and most of the time their advertised “air conditioning” does not work. However travelling by coach is a comfortable travel option providing travellers with fairly decent and relatively clean conditions aboard the bus. Long range Buses frequently leave from Lusaka to all the main towns. CR Coach will take you to Chipata, Livingstone, Ndola, and Mongu. There are buses from Dar es Salaam and Mbeya in Tanzania, to the Copperbelt and Lusaka, as well as from Lilongwe and Harare to Lusaka. Other privately owned companies run domestic services over a number of routes. The Lusaka Inter-City Bus Terminus, the main bus station in the city, is located on Dedan Kimathi Rd, just north off of Independence Avenue and behind the Cairo Rd Shoprite. Local town minibuses are painted blue and can be jumped on at pretty much any juncture. They’re not expensive and you can always find a minibus that will allow you to pay a fee to rent out the entire minibus allowing you to travel in your own private minibus to wherever you want to go. However, you’ll have to negotiate a decent price and understand the value of their service vs. a taxi service.

Road closed due to Obstacles Ahead!

BY BUS Getting to Zambia: There are buses from Dar es Salaam and Mbeya in Tanzania to the border, where Zambian buses can be caught to the Copperbelt and Lusaka. From Malawi, a private bus company runs the Lilongwe - Lusaka Route. Booking in advance is essential. (See Business Resources for Buses) The Intercape Mainliner and Translux have services to and from Johannesburg in South Africa. Their combined timetables present the option of daily departures.

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Roads and major infrastructure improvements are a major focus of the government

General Information

BY BOAT

Travelling within Zambia:

Zambia is one of the five countries bordering Lake Tanganyika. A ferry operating a route that carries travellers from Burundi to Tanzania to Zambia and back again, once a week is a great travel experience for visitors. The Ferry arrives and departs from the port of Mpulungu every Friday.

Zambia Railways and TAZARA run passenger trains within Zambia as well. Zambia Railways run the ”Zambezi Express” three days a week from Livingstone-Lusaka and three days a week a run a Livingstone-Kapiri Mposhi-Ndola-Kitwe service. Zambia Railways trains are not very well maintained and often run very late.

BY TRAIN

Getting to Zambia: One can catch a train from South Africa to Victoria Falls in Zimbabwe, and then take the ferry train across the bridge to Livingstone (two trains daily). Other trains service Lusaka, the Copperbelt and the Northern Province. From Dar es Salaam in Tanzania, the Tanzania-Zambia Railways (TAZARA) line runs through to Kapiri Mposhi, where you can catch another train to Lusaka or Kitwe in the Copperbelt. Customs and immigration services are conducted on board. TAZARA operates the line from New Kapiri Mposhi (2 km from the Zambia Railways stop) to the TAZARA Dar-es-Salaam station (8 km from the Dar es Salaam TRC station).

There are also domestic TAZARA trains running twice a week (departing Tuesdays and Fridays) such as the ”Mukuba Express” and the “Kilimanjaro Express”. Take the train for the experience and adventure, not as a primary form of transport to efficiently reach your destination.

RSZ train

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General Information MISSIONS AND EMBASSIES Zambian Embassies & High Commissions abroad Angola 106/108,Rua Rei Katyavala Maculuso P O Box 1496 Luanda, Angola Tel: +244-2-447491 Fax: +244-2-441763 zambemblua@netangola.com Belgium 469, Avenue Moliere, 1050 Brussels, Belgium Tel: +32-2-343-5649 Fax: +32-2-347-4333 ingfo@zebru.org Botswana Zambia House,1118,Queens Road, The Mall PO Box 362, Gaborone Botswana Tel: +267-395-1951 Fax: +267-3595-3952 zamhico@mega.bw Canada 151 Slater Street, Suite 205, Ottawa Canada K1P 5H3 Tel: +1-613-232-4400 Fax: +1-613-232-4410 China 5 Dong Si Jie San Li Tun, Chaoyand Dsitrict Beijing, 100600, P.R. China Tel: +86-10-6532-1554 Fax: +86-10-6532-1891 zamem@public.bta.net.en

zambia98@access.com.eg Ethiopia Old Airport Area ,Higher 23 Kebele 12, P.O.Box 1909 Addis Ababa Ethiopia Tel: +251-11-371-1302 Fax: +251-11-371-1566 zam.emb@telecom.net.et Germany Axel-Springer-Str. 54a 10117 Berlin Germany Tel: +49-30-206-2940 Fax: +49-30-206-29419 BotschafvinSambia@t-online.de India C-79, Anand Niketan, New Delhi 110 021 India Tel: +91-112-410-1289 Fax: +91-112-410-1520 zambiand@sify.com Italy Via Ennio Quirino Visconti, 800193-Rome Italy Tel: +39-6-3600-2590 Fax: +39-6-9761-3035 info@zambianembassy.it Japan 10-2 Ebara I-Chome,Shinagwa-Ku Tokyo 142-0063 Japan Tel: +81-3-3491-0121 Fax: +813-3491-0123 econ@zambia.or.jp

Democratic Republic of the Congo 54-58 Avenue de Lâ&#x20AC;&#x2122;Ecole, Gombe B.P.1144, Kinshasa D.R. Congo Tel: +243-99-99437 Fax: +243-88-45106 amabazambia@ic.cd

Kenya Nyerere Road, P.O.Box 48741 Nairobi Kenya Tel: +254-20-724796 Fax: +254-20-2710664 zambiacom@swiftkenya.com

Egypt 21 Sheikh Mohammed Ghazali St. (off of Mosadeak St.) PO Box 253, Dokki, Cairo 12311 Tel: +202-7610281/2/3 Fax: +202-7610833

Malawi Area 40/2, P O Box 30138 Lilongwe 3 Malawi Tel: +265-782635/782590

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Fax: +265-782114/784349 zambia@malawi.net Mozambique Avenida Kenneth Kaunda 1286 P O Box 4655 Maputo Mozambique Tel: +2581-492452 Fax: +2581-491893 zhcmmap@zebra.uem.mz Namibia 22 Sam Nujoma Driver/enr. Mandume Ndemufayo Road P O Box 22882 Windhoek Namibia Tel: +264-61-237610/1 Fax: +264-61-228162 Nigeria Plot 767, Off Pnama Cresent, Minister’s Hill, Maitana, PMB 5055, WUSE Abuja Nigeria Tel: +234-9-2347060 Fax: +234-9-2348855 Russian Federation Prospect Mira 52 A, Moscow, Russian Federation Tel: +7-95-288-5001/5092 Fax: +7-95-975-2056 zambiana@online.ru South Africa Sanlan Building, 353, Festival Road P O Box12234, Hatfield 0028 Pretoria South Africa Tel: +27-12-326-1847 Fax: +27-12-3262140 info@zambiapretoria.net Sweden Gardsvagen 18, 3tr. Box 3056 169 03 Solina Stockholm Sweden Tel: +46-8-679-9040 Fax: +46-8-679-6850 info@zambiaembassy.se Switzerland Permanent Mission of Republic of Zambia To the

United Nations Office in Geneva 17-19 Chemin Du Champ-D’Anier 1209 Le Peti-Saconnex, Geneva Switzerland Tel: +41-22-788-5330/1 Fax: +41-22-788-5340 mission.zambia@ties.itu.int Tanzania 5 & 8 Ohio/Sokoine Drive P.O. Box 2525 Dar-es-Salaam Tanzania Tel/Fax: +225-22-2125529 zhcd@raha.com United Kingdom Zambia House 2, Palace Gate, London W8 NG United Kingdom Tel: +44-207-589-6655 Fax: +44-207-581-1353 immzhcl@btconnect.com United States of America 9th Floor, 800 Second Avenue New York, NY-10017 USA Tel: +1-212-8885770 Fax: +1-212-8885213 zambia@un.int United States of America 2419 Massachusetts Avenue, NW Washington DC Tel: +1-202-265-9717 Fax: +1-202-332-0826 zambia@tmn.com Zimbabwe 48 Union Road, Zambia House P.O. Box 4698 Harare Tel: +263-4-773-777/81 Fax: +263-4-773-782 zambia@primenetzw.com Foreign Embassies in Zambia Angola 6660 Mumada Road, Olympia Park CP31595 P O Box 31595 Lusaka Tel: +260-211-291142 / Fax: +260-211-292595

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Botswana 5201 Pandit Nehru Road Diplomatic Triangle P O Box 31910 Lusaka Tel: +260-211 252058 Fax: +260-211-253895

Germany 5209 United Nations Avenue P O Box 50120 Lusaka Tel: +260-211-250644/ 251259/ 251262 Fax: +260-211-254014 geremblusaka@zamtel.zm

Canada 5199 United Nations Avenue P O Box 31313 Lusaka Tel: +260-211-250833 Fax: +260-211-254176 lsaka@international.gc.ca

France 4th Floor, Anglo American Building, 74 Independence Avenue P O Box 30062 Lusaka Tel: +260-211-251322 Fax: +260-211-254475

China 7430 United Nations Avenue P O Box 31975 Lusaka Tel: +260-211-252410 Fax: +260-211-251157 chinaemb_zm@mfa.gov.cn

Greece (Consulate) 5 Joseph Mwila Road, Fairview, Rhodes Park P O Box 31587 Lusaka Tel: +260-211-231064/20 Fax: +260-211-231061

Cuba Plot 5574 Magoye Road,Kalundu P O Box 33132 Lusaka Tel: +260-211-291380 Fax: +260-211-291586 sikulem@zamnet.zm Cyprus (Consulate) 25b Sable Road Kabulonga P O Box 32922 Lusaka Tel: +260-211-262931 Fax: +260-211-263004 karavas@zamnet.zm Denmark Ndeke House Annex, Haile Salassie Avenue (Opposite the Intercontinental Hotel) P O Box 50299 Tel: +260-211-254277 Fax: +260-211-254618 lunamb@um.dk Egypt Plot 5206, United Nations Avenue, Longacres P O Box 32458 Lusaka Tel: +260-211-250229/ 254149 Fax: +260-211-254149/252213

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India 1 Pandit Nehru Road P O Box 32111 Lusaka Tel: +260-211-253159/60 Fax: +260-1-254118 chancery@india.zm Ireland (Development Corporation Office) 6663 Katima Mulilo Road, Olympia Extension P O Box 34923 Lusaka Tel: +260-211-291298 Fax: +260-211-291234 Italy Plot No 5211 Embassy Park, Diplomatic Triangle P O Box 50497 Lusaka Tel: +260-211-250755/ 250781 Fax: +260-211-254929 italyzam@zamnet.zm Japan 5218 Haile Selassie Avenue P O Box 34190 Lusaka Tel: +260-211-251555 Fax: +260-1-253488 jez@zamtel.zm Kenya 5207 United Nations Avenue

General Information

P O Box 50298 Lusaka Tel. +260-211-250722/ 250742/ 250751 Fax: +260-211-253829 kenhigh@zamnet.zm South Korea Private Bag E351 Lusaka Tel: +260-211-239415/ 286335 Libya Los Angeles Boulevard P O Box 35319 Lusaka Tel/ Fax: +260-211-251239 Malawi 5th Floor, Woodgate House, Cairo Road P O Box 50425 Lusaka Tel: +260-211-228296/8 Fax: +260-211-223353 Mozambique Plot 9592 Kacha Road, Northmead P O Box 34877 Lusaka Tel: +260-211-220333 Fax: +260-211-220345 Namibia 30A Mutende Rd. P O Box 30577 Lusaka Tel: +260-211-252250/ 250968 Fax: +260-211-263858 namibia@coppernet.zm Netherlands Plot 5208, United Nations Avenue P O Box 31905 Lusaka Tel: +260-211-253819/ 253590/ 253994 Fax: +260-211-253733 nlgovlus@microlink.zm Nigeria 5203 Haile Selassie Ave, Diplomatic Triangle P O Box 32598 Lusaka Tel: +260-211-253177/ 253265/ 253268 Fax: +260-211-253560 nigeria-hc.lusaka@zamnet.zm

Norway 65 Bird Cage Walk, (at the intersection with Haile Selassie Avenue) P O Box 34570 Lusaka Tel: +260-211-252188 Fax: +260-211-253915 emb.lusaka@mfa.no Poland (consulate) Protea House, Cha cha cha Rd. P O Box 30529 Lusaka Tel: +260-211-274648 Fax: +260-211-274648 Portugal 23 Yotam Muleya Road, Woodlands P O Box 33871 Lusaka Tel: +260-211-253720/ 260296 Fax: +260-211-253893/6 embport@icon.co.zw embport@hararae.iafrica.com Russian Plot No 6407, Diplomatic Triangle P O Box 32355 Lusaka Tel: +260-211-252128/ 252120/ 252183 Fax: +260-211-253582 embrus@zamnet.zm South Africa 26D Cheeta Road, Kabulonga Private Bag W369 Lusaka Tel: +260-211-260999 Fax: +260-211-263001 sahc@zamnet.zm Sweden Haile Selassie Avenue opposite Ndeke House P O Box 50264 10101 Lusaka Tel: +260-211-251249/ 251711 Fax: +260-211-254049 ambassaden.lusaka@sida.se Switzerland (Consulate) Luanshya Rd. â&#x20AC;&#x201C;east end P O Box 31189, Lusaka Tel: +260-211-223838/ 235365 Fax: +260-211-223845 emlnarde@zamnet.zm

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Tanzania Ujamaa House, 4200 United Nations Avenue P O Box 31219 10101 Lusaka Tel: +260-211-243222/ 243224/250826 Fax: +260-211-254861 tzreplsk@zamnet.zm United Kingdom Diplomatic Triangle, 5210 Independence Avenue P O Box 50050 15101 Lusaka Tel: +260-211-251133 Fax: +260-211-252842/ 252848 BHC-Lusaka@fco.gov.uk United States Independence Avenue (Corner of United Nations Avenue) P O Box 31617 Lusaka Tel: +260-211-250955 Fax: +260-211-252225 irclusaka@state.gov ConsularLusaka@state.gov Zimbabwe 4th Floor,Memaco House, Cairo Road P O Box 33491 Lusaka Tel: +260-211-254006/254012/254018/253980 Fax: +260-211-254046 Delegation of the European Union to the Republic of Zambia and COMESA Plot 4899, Los Angeles Boulevard, Longacres P O Box 34871 Lusaka Tel: +260-211-250711/ 251140/ 255583/ 250179/ 255585 Fax: +260-1-252336/ 250906 delegation-zambia@ec.europa.eu delegation-zambia@cec.eu.int www.delzmb.cec.eu.int

Common Market For Eastern and Southern Africa (COMESA) The Comesa Centre Ben Bella Road P O Box 30051 Lusaka Tel: +260-1-229725/32 Fax: +260-1-225107/228849 secgen@comesa.int www.comesa.int European Union Plot 4899, Los Angeles Boulevard P O Box 34871 Lusaka Tel: +260-1-250711/ 251140/ 255583/ 250179/ 255585 Fax: +260-1-252336/ 250906 delegation-zambia@cec.eu.int www.delzmb.cec.eu.int International Monetary Fund (IMF) P O Box 50846 Lusaka Tel: +260-1-254716 United Nations Development Programme (UNDP) P O Box 31966 Lusaka Tel: +260-1-250800 World Bank Anglo-American Building, Independence Avenue Lusaka Tel: +260-1-250516/ 250480 World Health Organisation (WHO) P O Box 32346 Lusaka Tel: +260-1-255039/ 253688/ 255398

International organizations Agency For International Development Tel: +260-1-229326 Lusaka

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DID YOU KNOW?

Zambia has only 11 million inhabitants for a surface that is equal to the surface of France, the Netherlands, Belgium and Switzerland combined. Livingstone was the capital of Zambia until 1935. When a more central location was needed, Lusaka was chosen to be the government administrative centre by a town planner from London. Lusaka was a desolate, windswept place at the time, and it was not envisaged that there would be any industrial development. Zambia is the world’s fourth largest producer of copper and the largest producer of cobalt. Although Livingstone is very well known for making the Victoria Falls famous, he was almost totally unsuccessful in his own aims, failing to set up any trade missions or to convert Africans to Christianity. Despite a large number of different ethnic tribes and languages (over 73), Zambia is one of the only African countries never to have suffered any wars or civil wars. Zambia is renowned for its peacefulness and safety. 40,000 years ago, the Zambezi River was falling into the Batoka Gorge, 90km away from the Victoria Falls. A long process of erosion resulted in the eight gorges that now form the river’s slalom course after it has passed over the present Falls. Each gorge was once a great waterfall. Zambia holds two thirds of Southern African water resources. 60% of the land is arable and only 15% is exploited. Lake Tanganyika is the deepest of the Rift Valley lakes of Central / East Africa with a maximum depth of 1,470m. It is estimated to be about 15 million years old. The main commercial street in Lusaka is named Cairo Road. During the British rule, the vision of Cecil Rhodes was to connect adjacent African possessions of the British Empire through a continuous line from Cape Town, South Africa, to Cairo, Egypt. Although copper has been known and used for centuries in the Copperbelt area, the early European discovery was made by prospector William Collier who discovered copper on the site where he had shot a roan antelope in 1902; the first company to exploit the resources in Luanshya was called Roan Antelope Mining Corporation. The Kariba Dam was one of the most ambitious undertakings in Africa. 34,000 people had to be relocated. It took five years, GB £78 million and a million cubic metres of concrete to build the wall 128m high that formed a lake of 5,200 km2.

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TOP COMPANIES ZAMBIA’S TOP COMPANIES AGRICULTURE 1. Agricultural & Commercial Society of Zambia 2. Coffee Board of Zambia 3. Fresh Pikt 4. National Milling Corporation 5. SEEDCO 6. Tobacco Association of Zambia 7. York Farm 8. Zambeef 9. Zambia Coffee Growers Association 10. Zambia Export Growers Association 11. Zambia National Farmers Union 12. Zambia Seed Company 13. Zambia Sugar Plc ENERGY 14. Afrox 15. Biofuels Association of Zambia 16. Copperbelt Energy Corporation 17. Energy Regulation Board 18. Engen Petroleum Zambia 19. Indeni Petroleum Refinery 20. Kobil 21. Petrotech Oil Corporation 22. Rural Electrification Authority 23. Tazama Pipelines 24. Total Zambia Ltd. 25. ZESCO 26. Zambezi River Authority FINANCE 27. Access Bank 28. Aon Zambia 29. BankABC (African Banking Corporation) 30. Bank of Zambia 31. Barclays Bank Zambia Plc 32. Cavmont Capital Bank 33. Celpay Zambia Ltd. 34. Development Bank of Zambia 35. Diamond General Insurance 36. Finance Bank Zambia 37. Goldman Insurance Ltd. 38. Indo-Zambia Bank 39. Lawrence Sikutwa and Associates Ltd. (LSA Group) 40. Lusaka Stock Exchange (LuSE) 41. National Pension Scheme Authority (NAPSA) 42. National Savings & Credit Bank 43. Pangaea Renaissance Capital 44. Professional Insurance

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45. 46. 47. Ltd. 48. 49. 50. 51. 52. 53. 54.

Pension and Insurance Authority Prima Reinsurance Plc. Professional Insurance Corporation Zambia Stanbic Bank Standard Chartered Bank Zambia ZANACO (Zambia National Commercial Bank) Zambian Reinsurance Company Ltd. Zambian Revenue Authority Zambia State Insurance Corporation ZEP-RE (PTA Reinsurance Company)

INDUSTRY AND TRADE 55. BSi Steel 56. COMESA 57. Good Times Steel Company Zambia Ltd. 58. Metal Fabricators of Zambia 59. Nampack Zambia Ltd 60. Parmalat 61. Pharmanova / Melcome Group of Companies 62. TATA Zambia Ltd. 63. Union Gold 64. Zambia Forest Industries Corporation Ltd. (ZAFFICO) 65. Zambian Bureau of Standards 66. Zambian Breweries Group Plc TRANSPORT AND COMMUNICATION 67. AGS Frasers International 68. Airtel Zambia Ltd. 69. Coppernet Solutions 70. DHL Zambia 71. Directory Publishers of Zambia 72. EgyptAir 73. MTN Zambia 74. Multichoice Zambia 75. National Airports Corporation Ltd 76. Proflight Zambia 77. Railway Systems of Zambia Ltd. 78. RTSA (Road Transport and Safety Agency) 79. SDV (Bolloré Logistics) 80. Tanzania-Zambia Railway Authority (TAZARA) 81. Zambezi Airlines 82. Zambia Information and Communication Technology Authority (ZICTA) 83. Zambia Postal Services 84. Zambian National Broadcasting Corporation 85. Zamnet Communication Systems Ltd. 86. Zamtel / Cell Z

TOP COMPANIES INFRASTRUCTURE AND REAL ESTATE 87. 88. 89. 90. 91. 92. 93. 94. 95. 96. 97.

Farmers House Plc Knight Frank Lafarge Cement Zambia PLC National Council for Construction National Housing Authority Ng’andu Consulting Ltd Road Development Agency TAP Zambia Ltd. Zambia National Building Society Zambezi Portland Cement Ltd. Zcon Construction Company Ltd.

129. The Three Cities Group 130. Voyagers 131. Zambia Tourism Board 132. Zambian Safari Company

MINING 98. African Explosives Ltd. (AEL) 99. Albidon Zambia Ltd. 100. BHP Billiton 101. Chibuluma South Mine (A subsidiary of Metorex Ltd.) 102. Denison Mines 103. First Quantum Minerals Plc. 104. Gemfields Plc. / Kagem Mining 105. GeoQuest 106. Grizzly Mining 107. Jewel of Africa – Gemstone Marketing & Consultancy Ltd. 108. Kariba Minerals 109. Konkola Copper Mines Plc. 110. Lumwana Mining Company Ltd. (A subsidiary of Equinox Copper Ventures Ltd.) 111. Mopani Copper Mines 112. Ndola Lime Company Ltd. 113. NFC Africa Mining PLC / Chambishi Mine 114. TEAL Exploration and Mining Incorporated (Konnoco Zambia Ltd.) 115. Zambezi Resources Ltd. 116. Zambia Chamber of Mines 117. ZCCM Investment Holdings Plc. TOURISM 118. The Arts Café Livingstone 119. BushTracks Africa 120. Chaminuka Lodge 121. Intercontinental Hotel 122. Juls Africa Limited 123. Livingstone Tourism Association 124. Protea Hotel Group 125. Safari Par Excellence (SAFPAR) 126. Sanctuary Retreats 127. Southern Sun Ridgeway Lusaka 128. Sun International

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BUSINESS RESOURCES

To give is to put Zambian proverb

Business Resources ACCOUNTING BDO Spencer Steward Zambia Chartered Accountants Stand No. 2374, Bata Boulevard, Showgrounds P O Box 35139 Lusaka Fax: +260-211-254623 Tel: +260-211-250222, 250631, 254166 administrator@bdo.co.zm CYMA Chartered Accountants and Management Consultants 4th Floor, Electra House, Cairo Road P O Box 38298 Lusaka Tel: +260-211-323316/ 231960 Fax: +260-211-236779 cyma@zamtel.zm

Kitwe Tel: +260-212-222058 / 272589 / 224125 Fax: +260-212-227518 Email: pwckitwe@zamnee.zm www.pwc.com Wallis Chartered Accountants Tel: +260-211-227257 / 237052 Fax: +260-211-227269

Megamag Advertising Company PO Box KT 567, Kotobabi, Accra Tel: (+233) 26 4855470 megamagadvertising@yahoo.com Promoline Advertising Ltd Behind Dan Morton Tailors, Asylum Down PO Box MP 1350, Mamprobi,Â Accra Tel: (+233) 30 2244823 tomant90@hotmail.com promoline_image@yahoo.com

Deloitte and Touche Kafue House, Cairo Road PO Box 30030 Lusaka Tel: +260-211-228677 Fax: +260-211-228744

ADVERTISING AGENCIES

Ernst and Young Development House, Corner of Chachacha and Katondo Street PO Box 32385 Lusaka Tel: +260-211-237785

Captive Promotions Plot 2398 Longolongo Road Post Net Private Bag E835 Kabulonga Box 149 Lusaka Tel: +260-211-222441 captive@zamtel.zm

Grant Thornton Chartered Accountants 5th Floor, Mukuba Pension House, Dedan Kimathi Road P O Box 30885 Lusaka Tel: +260-211-227722/ 28, 226683, 223476 Fax: +260-211-223774 gt@gt.com.zm

D&C Saatchi & Saatchi Plot No. 10117, Akashambatwa Rd, Olympia Ext. Postal Bag: E383 Lusaka Tel: +260-211-292351/ 2941255 Fax: +260-211-294253 marketing@dcsaatchi.co.zm

KPMG Stand No. 1 Ckwazi House 25/26 Cnr Nkwazi and Chachacha Rd. PO Box 31014 Lusaka Tel: +260-211-228875 www.kpmg.com/ZM

Young & Rubicam Lusaka Zone F,2nd Floor Comesa Centre Ben Bella Road PO Box 32497 Lusaka Tel:+260-211-228490

Pricewaterhouse-Coopers Mukuba Pension House President Ave. Marindale PO Box 21604

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Business Resources AIRLINES Air Botswana Air Connections (GSA) Shop 1, Intercontinental Hotel, Haille Selassie Avenue, PO Box 34035 Lusaka Tel: +260-211-254045 or +260 978 709072 Fax: +260-211-250394 Tel: +270-11-3903070 Air Malawi Comesa Centre, Zone D Ben Bella Road PO Box 36384 Lusaka Tel: +260-211-228120 Fax: +260-211-228124 airmalawi@zamnet.zm Air Zimbabwe 32 Chachacha Road PO Box 35191 Lusaka Tel: +260-211-221750 Fax: +260-211-225540 airzimbabwe@zamtel.zm www.airzimbabwe.aero British Airways Corporate Park Offices Alick Nkata Rd. PO Box 32006 Lusaka Tel: +260-211-254444 / 255339 or +260-977640800 Fax: +260-211-250623 contactba.1.zambia@ba.com www.ba.com

Ethiopian Airlines PO Box 38392 Lusaka Tel: +260-211-235761 / 271141 / 236402 / 230155 Fax: +260-211-236401 www.ethiopianairlines.com Kenyan Airways Comesa Centre PO Box 31856 Lusaka Tel: +260-211-228908 or +260-211-271042 / 367200 Fax: +260-211-229896/228902 Email: KQZambia.Reservations@Kenya-Airways. comâ&#x20AC;¨or Info.lusaka@Kenya-airways.com www.kenya-airways.com - Ndola Office Plot No. 2965, Off Dag Road PO Box 71560 Tel: +260-212-620709 Fax: +260-212-620725

Proflight Zambia 15 B Private Hangar Lusaka International Airport PO BOX 30536, Lusaka Tel: +260-211-845-944 / 945 Fax: +260-211-271139 reservations@proflight-zambia.com www.proflight-zambia.com

Cathay-Pacific Air Connections Ltd. PO Box 34035 Lusaka Tel: +260-211-255825 EgyptAir Air Connections (GSA) Shop 1, Intercontinental Hotel, Haille Selassie Avenue, PO Box 34035 Lusaka Tel: +260-211-254045 or +260 978 709072 Fax: +260-211-250394 www.egyptair.com

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Proflight aircraft

South African Airways Intercontinental or Southern Sun Ridgeway Hotel Lusaka Tel: +260-21-254350 Fax: +260-211-254064 Airport Office Tel: +260-211-271101 saa@zamnet.zm

Business Resources

TAAG-Angolan Airlines 1st Floor North Exchange Building, Central Park, Cairo Road P O Box 37731 Lusaka Tel: +260-211-238634 Fax: +260-211-222401 taaglsk@zamnet.zm www.taag.com Zambezi Airlines Corporate Office Tel: +260-211-257631 Email: reservations@flyzambezi.com or info@ flyzambezi.com www.flyzambezi.com - Kitwe Office Ground Floor, Edinburgh Hotel, Obote Avenue, Kitwe Tel: +260-212-220108 / 228

Ground Floor, ABC Pyramid Plaza Building Corner of Church Rd. / Nasser Rd. Ridgeway PO Box 39501 Lusaka Tel: +260-211-257970 / 6 Fax: +260-211-257980 abcz@africanbankingcorp.com dbotha@africanbankingcorp.com www.africanbankingcorp.com Barclays Bank Zambia Kafue House,Cairo Rd. PO Box 31936 Lusaka Tel: +260-1-228858 / 69 Fax: +260-211-222510 Website: www.barclays.com/africa/ zambia

- Lusaka Office Shopping Arcade InterContinental Hotel, Haile Selassie Avenue Lusaka Tel: +260-211-250329 - Lusaka International Airport Office Airport Ticket Office Ground Floor – Departures Concourse Tel: +260-211-271226 / 271149 / 271160 - Ndola Office Airport Ticket Office Departures Hall, Ndola Airport Tel: +260-212-613151 / 611066 - Solwezi Office Royal Solwezi Hotel Ticket Office, Old Chingola Road Tel: +260-218-821620

BANKS

Barclays Bank Zambia at the Ncwala Ceremony

Cavmont Capital Bank Limited Mezzanine Floor, Anchor House, Sepele Road PO Box 38474 Lusaka Tel: +260-211-224280/6/7 or +260211-229508/12 Fax: +260-211-224316 www.cavmont.com.zm

Access Bank (Zambia) Limited Head Office: Plot 682, Cairo Rd (North End) PO Box 35273 Lusaka Tel: +260-211-227941 Fax: +260-211-227956 consumerbanking@accessbankplc.com www.accessbankplc.com African Banking Corporation Zambia Limited (BancABC)

www.ebizguides.com

Business Resources

Central Bank of Zambia Cairo Road PO Box 30080 Lusaka Tel: +260-211-228888 of +260-211-228903 / 20 Fax: +260-211-221722 / 23070 pr@boz.zm www.boz.zm CitiBank Citibank House Cha Cha Cha Road (South End) P.O. Box 30037 Lusaka Tel: +260-211-229025 / 8 or +260-211-236329 / 227090 Fax: +260-211-226264 www.citibank.com/eastafrica/zambia Development Bank of Zambia Development House Katondo Road PO Box 33955, Lusaka Zambia Tel: +260-211-228576 Fax: +260-211-222426 mwendaA@dbz.co.zm Finance Bank Finance House, Cairo Rd. PO Box 37102 Lusaka Tel: +260-211-229733 / 40 Fax: +260-211-227290 fbz@financebank.co.zm

Indo – Zambia Bank Ltd Cairo Road PO Box 35411 Lusaka Tel: +260-211-224656 / 225080 Fax: +260-211-225090 izb@zamnet.zm www.izb.co.zm

Intermarket Banking Corporation Farmers House, Corner of Cairo and Church Road PO Box 35832 Lusaka Tel: +260-211-227369 / 519 / 227 Fax: +260-211-227274 www.intermarket.co.zm

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Investrust Bank Plc Ody’s Building, Great East Road Plot No. 19028/19029 P. O. Box 32344 Lusaka Tel: +260211 294682 / 264685 / 294874 Fax: +260-211-294659 fcn@investrustbank.co.zm www.investrustbank.com National Savings and Credit Bank Savers House Plot No. 248B, Cairo Road (North End) PO Box 30067 Lusaka Tel: +260-211-226834 / 221973 / 227441/ 222896 Fax: +260-211-222158 natsave@zamnet.zm www.natsave.co.zm Stanbic Bank 6th Floor Woodgate House, Nairobi Place, Cairo Road PO Box 31955 Lusaka Tel: +260-211-229285/6, 229071/3, 224809 Fax: +260-211-225380 www.stanbic.co.zm Standard Chartered Bank Standard Chartered House Cairo Road P O Box 32238 Lusaka Tel: +260-211-229242 / 255484 / 255483 / 255485 customer.first@zm.standardchartered.com www.standardchartered.com/zm

Zambia National Commercial Bank (ZANACO) Main Branch, Zimco House, Cairo Road P O Box 33611 Lusaka Tel: +260-211-221358/ 221360/ 38881 / 221584 / 229592/ 221358 Fax: +260-211-223082 customerservice@zanaco.co.zm lumbweb@zanaco.co.zm www.zanaco.co.zm

Business Resources Bureau de change Delta Bureau de Change PO Box 34277 Lusaka Tel: +260-211-238803 unitran@pop3.zamnet.zm Forex King Bureau de Change Tel: +260-211-229167

Golden Coin Bureau de Change Farmers House, Cairo Rd. PO Box 36552 Lusaka Tel: +260-211-235850 Fax: +260-211-235851 Runnymede Bureau de Change Arcades Shopping Centre Lusaka Tel: +260-211-256669 Saints Bureau de Change Tel: +260-211-227939 Stero Bureau de Change Ltd. Plot 25/26 Nkwazi House Corner of Nkwazi and Cha Cha Cha Rd. Tel: +260-211-222736 Fax: +260-211-224170 stero@zamnet.zm Manda Hill Branch Manda Hill Shopping Centre (Next to Post Net) Shop 9G Tel: +260-966-772369 charity_kakungu@yahoo.com Unifinance Bureau de Change Cairo Road P O Box 35495 Lusaka Tel: +260-211-237575 bcm@zamnet.zm

CAR HIRE SERVICES Alendo Travel Tours & Car Hire Ltd.Lewis Construction Building Plot No 4974, Kabelenga Rd. Lusaka Tel: +260-211-222169 Fax: +260-211-221949 alendo@alendotravel.com.zm info@alendotravel.com.zm www.alendotravel.com.zm Avis Rent-a-Car PO Box 38645 Lusaka - Livingstone Office Tel: +260-212-323122 - Lusaka Office Tel: +260-211-251642 Benchmark Car Hire Suite 30/31 Mulungushi Conference Centre PO Box 320195 Lusaka Tel: +260-977-810600 / 772448 / 776798 Fax: +260-211-292192 Bundu Adventures â&#x20AC;&#x201C; Vehicle Hire P.O Box 60773 699 Industrial Rd Livingstone Tel + 260 3324407 Fax + 260 3324406 info@bunduadventures.com www.bunduadventures.com Chita Car Hire & Tours Plot No. 25 Chakeluka Road, Olympia Park P.O. Box 31441, Lusaka 10101 Tel: +260 211 293779 carhire@chita.co.zm www.chita.co.zm Cross Roads Travel & Car Hire Lusaka Tel: +260-211-236256 Crystal Car Hire Ltd. Lusaka Tel: +260-211-252621 Gemistar Travel and Tours Safari Company Plot No. 4623, Mwaimwena Road ,Rhodes Park

www.ebizguides.com

Business Resources

Lusaka Tel: +260-211-254834/ 256422-3/ 97 806364/ 97 887438 Fax: +260-211-254899 gemistar@zamtel.zm www.gemistar.com Hensons Used Cars and Rentals Plot No. 10489,Manchinchi Road, Olympia Tel: +260-211-292227/ 96 755036 Fax: +2260-211-294624 P O Box 50360 Lusaka

Just Travel Tours & Car Hire Plot 897 Mosi-Oa Tunya Rd. Woodlands-Lusaka Tel: +260-211-268308 Landmark Car Hire Limited 2nd Floor Lottie House, Cairo Rd. PO Box 31540, Lusaka Tel: +260-211-220476 or +260-966453767 / 979-666350 landmarkcar@zamnet.zm

Juls Africa Limited Plot 5507 Libala Road, Kalundu Postnet # 79, Private Bag E891 Lusaka Tel: +260-211-292979 / 293972 Fax: +260-211-291246 julscar@zamnet.zm www.julsafrica.com

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Business Resources

Limo Car Hire Zambia Ltd. Plot 21 Lilayi Rd/ Tel: +260-211-278628 limohire@zamnet.zm www.limohire.zambia.com Sepiso Car Rentals 6th floor Zimco House Cairo Rd. PO Box38596 Lusaka Tel: +260-211-220388 or +260-977-846742 info@sepisocarhire.com Susufa Car Hire & Travel Plot No. 30, Omelo Mumba Road, Rhodespark Off Great East Road, PO Box 37579, Lusaka Tel; +260-211-237429 Fax: +260-211-228445 susufa@iconnect.zm susufa.travel@travelport.co.zm www.thebestofzambia.com/susufa Taiwo Car Hire Great East Road PO Box 36224 Lusaka Tel: +260-211-291283 Unitravel Tours Los Angeles Boulevard,Longacres Tel: +260-211-250914 Fax: +260-211-250944 Lusaka unitravel@coppernet.zm Voyagers/ Imperial Car Rental PO Box 37609 Lusaka International Airport Lusaka Tel: +260-211-271221 / 3 Fax: +260-211-271239 carrental@voyagerszambia.com www.voyagerszambia.com

Ndola Ndola Airport Tel: +260-212-617062 / 620604 The Zambian Safari Company Farmers House, Central Park, Cairo Rd. PO Box 35765 Lusaka Tel: +260-211-222941 / 231450 / 224616 Fax: +260-211-224915 / 222906 reservations@zamsaf.co.zm whhltravel.zamsaf@microlink.zm www.zambiasafari.com

CARGO SERVICES / LOGISTICS Baltic Control Zambia Ltd. PO Box 38830 Lusaka Tel: +260-211-256477 Cargocare Ltd. Nakonde Tel: +260-214-567135 Cargolux Worldwide Ld. PO Box 32121 Lusaka Tel: +260-211-234205 Cargo Management Nakonde Tel: +260-214-567150 Cargo Management Logistics Zambia Ltd. PO Box 23360 Kitwe Tel: +260-212-210652 Cargo Network Express Ltd. Kitwe Tel: +260-212-228072

Kitwe Tel: +260-212-229102

Global Logistics Limited 7437, Mungwi Road PO Box 30101 Lusaka Tel: +260-1-243581/ 253584/ 243595 Fax: +260-1-243559

Livingstone Livingstone International Airport Tel: +260-213-321122 / 323595

Hill & Delamain P O Box 21752 Kitwe Tel: +260-2-210680

Chingola Tel: +260-212-312195

www.ebizguides.com

Business Resources

Kuehne & Nagel Plot 8131,Corner Kasombola and Mwembeshi Roads Light Industrial Area P O Box 34040 Lusaka Tel: +260-1-287870/ 287742 Fax: +260-1-287871 Cell: +260-96-755777 juwayhir.weltin@kuehne-nagel.com Lusaka Cargo Services Ltd. PO Box 36939 Lusaka Tel: +260-211-236046 Mwaka Freight and Cargo Service Livingstone Tel: +260-212-324816 Pelican Cargo Service Ltd. PO Box 810334 Kapiri Mposhi Tel: +260-215-271206 Sea Wing Cargo Services PO Box AP16 Lusaka Tel: +260-211-271114 Swift Freight International Plot No. 1136, Suit 4, Church Rd. entrance through Makishi road, behind DHL Postal Bag E - 821 Postnet 327 Lusaka Tel: +260-211-235093 / 235139 Fax: +260-211 -235143 V S Cargo Management Services PO Box 240330 Ndola Tel: +260-212-621566 Kapiri Mposhi Office Tel: +260-215-271252 Zamcargo Ltd PO Box 420027 Mpulungu Tel: +260-214-455178 Tel: (+233) 21 220654

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CATERERS Fajema Catering Entreprises Ltd. Lusaka Tel: +260-211229764 Kaingo Hospitality Ltd. Lusaka Tel: +260-211-263231 / 265528 Sylvia Professional Catering Services and College PO Box 34977 Lusaka Tel: +260-211-220149 / 257209 Intercontinental Hotel Haile Selassie Avenue PO Box 34035 Lusaka Tel: +260-211-250000/ 250600 Lusaka@interconti.com www.intercontinental.com

Lingalonga Catering Box 60593 Livingstone Tel: +260-213-321-232 Taj Pamodzi Hotel Corner of Church Road and Addis Ababa Drive PO Box 35450 Lusaka Tel: +260-211-250995/ 254455 Fax: +260-211-254005 www.tajhotels.com Gerritz Restaurant 26 Chaholi Road off Addis Ababa Tel: +260-1-253639 Southern Sun Ridgeway Cnr Church Road & Independence Avenue, PO Box 30666, Lusaka, Zambia Tel: +260-211-251666 Fax: +260-211-253529 www.southernsun.com

Business Resources CIVIL ENGINEERING CONSULTANTS Scott Wilson Zambia LTD PO Box 22496 Kitwe Tel: +260-212-228466

Ng’andu Consulting Coliseum Business Park Block B, Stand 284a/157, Bwinjimfumu Rd., Lusaka Tel: +260-211-237768 or +260-211237790 Fax: +260-211-237789 info@nganduconsult.com.zm www.nganduconsult.com.zm

Post Net Zambia Arcades Shopping Centre, Great East Road Lusaka Tel: +260-211-252617 Zambia Information Communication and Technology Authority (ZICTA) PO Box 36871 Lusaka Tel: +260-211-246698 Fax: +260-211-246701 info@zicta.zm www.zicta.zm

Zicta Satellite network

Installation of artificial turf at Independence Stadium, Ng’andu Consulting

COMMUNICATION SERVICES Airtel Airtel House, Stand No 2375 Cnr Addis Ababa & Great East Road PO Box 320001 Lusaka Tel: +260-97-791-5000 Fax: +260-97-973-8025 www.airtel.com MTN Zambia Plot 1278 Longolongo Road P O Box 35464 Lusaka Tel: +260-96-750750 Fax: +260-96-757732 :mtn@mtnzambia.co.zm www.mtnzambia.co.zm

Zambia Postal Services Corporation PO Box 71857 Lusaka, Zambia Tel: 260-211-225679 Zamtel/ Cell Z Lamya House Box 31596 Lusaka Tel: +260-211-333152 Fax: +260-211-333153

CONFERENCE FACILITIES Chaminuka Lodge P O Box 35370, Lusaka Tel: +260-211-213303/4/5/225432 Fax: +260-211-222815 information@chaminuka.com www.chaminuka.com For business events and private functions, Chaminuka provides unique conferencing and wedding facilities with fully equipped conference rooms and an elegant dining room for private functions. This makes it the perfect venue, away from the hustle and bustle of Lusaka, in a peaceful and secluded setting.

www.ebizguides.com

Business Resources

Lilayi Lodge Off Kufue Road(Lilayi Turnoff) Lusaka Tel: +260-1-279022-5 Fax: +260-1-279026 lilayi@zamsaf.co.zm www.lilayi.com

The real African feel at Chaminuka Lodge

Fairview Hotel Church Road Private Bag E186 Lusaka Tel: +260-211-222604 Fairview@zamnet.zm Hotel Edinburgh Obote Avenue, Kitwe Tel : +260-212-222444 Fax : +260-212-225036 edinburgh@microlink.zm Intercontinental Hotel Haile Selassie Avenue P O Box 34035 Lusaka Tel: +260-211-250000/ 250600 Lusaka@interconti.com www.intercontinental.com The hotel offers the best conferencing facilities in Lusaka, with 9 meeting rooms hosting up to 700 people. Well r for organising prestigious banquets, receptions and conferences.

Lilayi Lodge with real bush surroundings

Mulungushi Conference Centre Great East Road P O Box 37157 Lusaka Tel: +260-1-290270 Mulungushi Village Lusemfwa Road, Kulundu P O Box 37157 Lusaka Tel: +260-211-291416/ 292629 / Fax: +260-211-290830 mvc@zamnet.zm www.mulungushivillage.com Southern Belle (Protea Hotel Group) Lake Kariba Tel: +260-211-511639 Fax: +260-211-511638 reservations@phsouthernbelle.co.zm www.proteahotels.com Southern Sun Ridgeway Cnr Church Road & Independence Avenue, PO Box 30666, Lusaka Tel: +260-211-251666 Fax: +260-211-253529 www.southernsun.com

For all your conference and facility needs

www.ebizguides.com

The hotel is perfectly equipped to cater for all types of conferences and events. Several conference rooms accommodate from 8 to 200 people. The Banqueting Room is

Business Resources

suitable for workshops, seminars and functions and can accommodate up to 150. Sun International / The Royal Livingstone Hotel P O Box 50151 Livingstone Tel: +260-3-321122 Fax: +260-3-322225 sunint@coppernet.zmor zamres1@sunint.co.za The hotel has a highly sophisticated and flexible conference centre offering everything from themed banquets to expertly coordinated conferences backed by state-of-theart technical equipment. Taj Pamodzi Hotel Church Road PO Box 35450 Lusaka Tel: +260-211-250995/ 254455 Fax: +260-211-254005 www.tajhotels.com

CONSTRUCTION SERVICES Ngâ&#x20AC;&#x2122;andu Consulting Coliseum Business Park Block B, Stand 284a/157, Bwinjimfumu Rd., Lusaka Tel: +260-211-237768 +260-211-237790 Fax: +260-211-237789 info@nganduconsult.com.zm www.nganduconsult.com.zm Zcon Construction Company Limited Plot 8079 Chinika Industrial Area PO Box 38868 Lusaka Tel: +260-211-287084 Fax: +260-211-287084 admin@zcon.co.zm www.zambiaconstruction.com

www.ebizguides.com

Business Resources COURIER EXPRESS DHL International Corner of Makishi Road and Parirenyatwa Road PO Box 31395 Lusaka Tel: +260-211-228212 Lusaka International Airport Tel: +260-211-271465 FedEx Express 4174 Nangwenya Road, Rhodes Park Lusaka Tel: +260-211-252189/ 252191 Fax: +260-211-252585 Mercury Couriers PO Box 33333 Lusaka Tel: +260-211-239872

DENTAL SERVICES Diamond Dental Surgery Dr. Batirshina Munira PO Box 50100 Los Angeles Boulevard Within Long Acres Lodge, Lusaka Tel: +260-211-257956 Cell: +260-955-111444 K G Dental Surgery 5459 Kariba Road, Kalundu Lusaka Tel: +260-211-292219 Pearlywhyte Dr. M. A, Sowden Villa 3, Millennium Village, Birdcage Walk, PO Box 50915 Longacres, Lusaka Tel: +260-211-220828 or +260 977 606 364 Fax: +260-211-220 837 Stellalfie Dental Surgery 21 Matandani Close Off Lubuto Road Rhodes Park PO Box 5020 Lusaka Tel: +260-211-251313 Cell: +260-96-431329 sadental@zamtel.zm

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DRY CLEANERS Classique Cleaners Cairo Rd. (North End), Manda Hill, Kabulonga, Cross Roads, Woodlands, and Northmead shopping area locations Lusaka Tel: +260-211-227042, 223343 Fax: +260-211-220769 classiq@coppernet.zm Lusaka Dry Cleaners Chiparamba Road P O Box FW 236 Lusaka Tel: +260-1-235409 Fax: +260-1-235409 lussteam@zamnet.zm Multiserv Dry Cleaning Arcades Shopping Centre, Great East Road Lusaka Tel: +260-95-883749

Event organizers Glitter & Sparkle Event Planners Tel: +260-955-165717 or +260-978-868368 / 228817 info@glittersparkle.net www.glittersparkle.net The Hire Specialist Nangwenya Rd. Rhodes Park, Lusaka Tel: +260-211-253782 or +260-955-EVENTS Triangles Services Ltd 6 B Mungulube Road, Northmead, P.O. Box 30546, Lusaka Tel: +260-211-237593 Fax: +260-211-236415 Mobile: +260-977/955 778396 +260-977752144/ 955919533 Services include organisation of all types of events, conferences, functions, parties, launches etc

Guides - specialist safari guide Rory McDougall Wildlife Artist & Specialist Safari Guide Tel: +260-213-235358 Cell: +260-977-793008 www.mcdougallart.net

Business Resources hair & beauty Avocado Hair and Day spa 17 Dunduza Chisidza Cresent Post Net 273, Manda Hill Lusaka Tel: +260-211-255358 Jasmine Beauty Parlour 5A Omelo Mumber Road, Rhodes Park Lusaka Cell: +260-97-807752/ 773580 Le Soleil Zambezi Road, Roma Extension Lusaka Tel: +260-211-212437 Cell: +260-95-802533/ 97-802533 pilatus@zamnet.zm Salon La Chic Hair Care Shop No. 9 Hotel Intercontinental Shopping Arcade PO Box 340350 Lusaka Tel: +260-211-250000 / 250600 / 250617 Ext. 2170 Salon Namel Manda Hill Shoping Complex Lusaka Tel: +260-211-255513 Scruples Hair and Beauty Salon Shop 22, Arcades Shopping Centre, Great East Road Lusaka Tel: +260-211-256608 Vera spa Taj Pamodzi Hotel Lusaka Tel: +260-211-254455 ext. 1198 or +260-977-807538

health clubs / sports

chrismar@zamnet.zm www.chrismar.co.zm Intercontinental Hotel Haile Selassie Avenue P O Box 34035 Lusaka Tel: +260-211-250000/ 250600 Lusaka@interconti.com www.intercontinental.com Lusaka Golf Club Los Angels Boulevard P O Box 31254 Lusaka Tel: +260-211-250697 Polo Club Nangwenya Road Lusaka Tel: +260-211-255200 Chainama Hills Golf Club Kamloops Road Lusaka Tel: +260-211-290073 Millennium Village Complex Birdcage Walk, Longacres Lusaka Tel: +260-211-228842 Fax: +260-211-228665 lafico@coppernet.zm Taj Pamodzi Hotel Church Road PO Box 35450 Lusaka Tel: +260-211-250995/ 254455

hotelS (see Tourism and Leisure section)

Active Bodies Great East Road PO Box 34040 Tel: +260-211-290285 Chrismar Hotel Los Angeles Boulevard Tel: +260-211-253036/ 253605 Fax: +260-211-252569 P O Box 36043 Lusaka

www.ebizguides.com

Business Resources insurance Cavmont Capital Insurance Corporation Limited PO Box 38474 Tel:+260-211-220544 Fax: +260-211-220795 Diamond General Insurance Ltd. Base Park, Alick Nkhata Road, PO Box 37041, Lusaka, Zambia Tel: +260-211-253723 / 39 Fax: +260-211-253775 tobias@diamond.co.zm www.diamond.co.zm Goldman Insurance 2nd Floor of the National Savings & Credit of Zambia Building Cairo Road (Northend) Private Bag W395 Lusaka Tel: +260-211-220316 Fax: +260-211-227262 goldman@zamnet.zm Madison Insurance Company Zambia Plot 255, Kaleya Road P O Box 37013 Lusaka Tel: +260-211-295311 Fax: +260-211-295320 madison@zamnetzambia.com www.madisonzambia.com Ndola Office PO Box 73842 Ndola Tel: +260-212-619019/ 617714

Nico Insurance 1131 Parirenyatwa Raod, Fairview PO Box 32825 Lusaka Tel: +260-211-222862/226547 Fax: +260-211-222863 Pensions and Insurance Authority Stand No. 204, Jesmondine 4th Street, off of Central Street Postal Bag 30X Ridgeway Lusaka Tel: +260-211-290088 Fax: +260-211-293530 mlibinga@zamnet.zm www.pia.org.zm

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Prima Reinsurance Plc Plot 13/62 Central Street, Postnet Box 658, P/B E 891 Lusaka Tel: +260-211-292939 Fax: +260-211-290323 primare@zamnet.zm www.prima-re.com Professional Insurance Cairo Road PO Box 34264 Lusaka Tel: +260-211-220219/ 227509 Fax: +260-211-222863 nicozam@zamnet.zm Zambia State Insurance Corporation Premium House, Independence Avenue PO Box 30894 Lusaka Tel: +260-211-229343/57 zisc@zisc.co.zm www.zsic.co.zm Kitwe Office PO Box 20217 Kitwe Tel: +260-212-226865 Zambian Reinsurance Company Ltd. Plot 110a/24 Polonalio Miti Road Villa Elizabetha, Lusaka Tel: +260-211-232820 / 228298 Fax: +260-211-232821 zamrezambia@zamre.co.zm rhsichilimba@zamre.co.zm ZEP-RE (PTA Reinsurance Company) African Life House Corner of Ituna Rd. & Nasser Rd. PO Box 36966 Lusaka Tel: +260-211-252586 Fax: +260-211-251227 smuteto@zep-re.com.zm www.zep-re.com Zigi Insurance Company Limited 5th Floor Mukuba Pension House Dedan Kimathi Road P O Box 37782 Lusaka Tel: +260-211-226835/ 231757

Business Resources

Kitwe Office 12 Kantana Street Tel: +260-212-222130 zigi@zamnet.zm

internet cafe I-Zone Internet CafĂŠ Arcades Shopping Centre, Great East Road Lusaka Tel: +260-211-256747 Silicon House Tel: +260-212-245700/ 245011 Fax: +260-212-245734 PO Box 22149 Kitwe sales@coppernet.zm

internet service providers Africonnect Zambia / iConnect Pyramid Plaza, Church Rd. PO Box 31276 Tel: +260-211-232005 Fax: +260-211-256235 sales@iconnect.zm www.africonnect.com & www.iconnect.zm Coppernet Solutions Mukuba Pension House Dedan Kimathi Road PO Box 38671 Lusaka Tel : +260-211-223333 / 224444 Fax : +260-211-256235 info@coppernet.zm www.coppernet.zm Microlink Central Park, Cairo Rd. PO Box 35681 Lusaka Tel: +260-211-222702 Fax: +260-211-222703 www.microlink.zm MTN Business Zambia formerly UUNET Zambia 3rd Floor NSCB Building Cairo Rd. (North End) Tel: +260-211-223715 Fax: +260-211-223716 www.mtnzambia.co.zm

Real Time Zambia 78 Luzi Rd (off of Makishi Rd.) Northmead PO Box 38688 Lusaka Tel: +260-211-237771/9 Fax: +260-211-237779 servicedesk@realtime.zm sales@realtime.zm www.realtime.zm The Post ISP 36 Bwinjufuma Rd. Rhodespark, Lusaka Tel: +260-211-224682 Fax: +260-211-231092 jaco@postzambia.com www.postzambia.com Zamtel â&#x20AC;&#x201C; Internet Services Lamya House Box 31596 Lusaka Tel: +260-211-333152 Fax: +260-211-333153 customercare@zamtel.co.zm www.zamtel.zm Zamnet Communication System Limited COMESA Centre Ben, Bella Rd. PO Box 38299 Lusaka Tel: +260-211-224149/59, 227430/2 Fax: +260-211-224775 sales@zamnet.zm www.zamnet.zm

jewellery The Jewel of Africa Gemstone Marketing & Consultancy Ltd. Box 50689, Lusaka Tel:+260-211-250005 www.gemstonesafrica.com Zambian Gemstone 101 presentations are available upon request/appointment. Visits to the workshops, and design opportunities also available by appointment. Different Lusaka locations of the Jewel of Africa are as follows: - Intercontinental Hotel, Haile Selassie Rd, - Long acres,

www.ebizguides.com

Business Resources

- Manda Hill Shopping Mall, Great East Rd. - Ababa House off of Addis Ababa Rd. - Duty Free Shop at Lusaka International Airport.

Legal Services M N B Legal Practitioners 5th Floor, Godfrey House Longolongo Road P O Box 34207 Lusaka Tel: +260-211-236920/ 236921 Fax: +260-211-236134 mnb@zamnet.zm M N B Legal Practitioners 1st Floor, Mukuba Pension House President Avenue P O Box 20817 Kitwe Tel: +260-212-231863 Fax: +260-212-231862 mnbkitwe@zamnet.zm Musa Dudhia & Co, Advocates and Notaries Comesa Centre 2nd Floor, Zone C Ben Bella Road, PO Box 31198, Lusaka Tel: +260-211-228426 - 30 Fax: +260-211-227188/222603. musadud@zamnet.zm

Unique pieces made with Zambiaâ&#x20AC;&#x2122;s precious gems at Jewel of Africa

Language Centres and International Schools Alliance Francaise Alick Nkhata Avenue P O Box 30948 Lusaka Tel: +260-211-253467 afl@microlink.zm The International School of Lusaka 6945 Nangwenya Road PO Box 50121, Ridgeway Lusaka Tel: +260-211-252291/253959 Fax: +260-211-252865/250351 isladmin@zamnet.zm

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media The Daily Mail (Newspaper) Longolongo Road PO Box 31421 Lusaka Tel: +260-211-221364 Fax: +260-211-225881 zadama@zamnet.zm www.daily-mail.co.zm Directory Publishers of Zambia 54 Independence Avenue PO Box 30963 Lusaka Tel: +260-211-257133 Fax: + 260-211-257137 dpzsales@coppernet.co.zm www.yellowpages.co.zm The Post (Newspaper) Bwijinfumu Road Private Bag E352 Lusaka

Business Resources

Tel: +260-211-226027, 226493, 231093 The Times of Zambia (Newspaper) Freedom Way (North End) Lusaka P O Box 30394 Lusaka Tel: +260-211-229076 Zambian National Broadcasting Corporation (ZNBC) Mass Media Complex, Alick Nkhata Rd. 41221, Lusaka Tel: +260-211-254989 / 0977879909 Fax: +260-211-254013 mupeso@yahoo.co.uk www.znbc.co.zm

radio stations Radio Phoenix 12th Floor, Zimco House, Cairo Road Private Bag E702 Lusaka Tel: +260-211-226841, 226652, 236790 Fax: +260-211-226839 rphoenix@zamnet.zm Radio Q-FM www.qfmzambia.com ZNBC Radio 1, Radio 2, Radio 4 Mass Media Complex Alick Nkhata Road P.O. Box 50015, Lusaka Tel: +260-211-251983 (Newsroom) Fax: + 260-211-251983

Health Services Ambulance Service Speciality Emergency Services Lusaka Tel: +260-212-273302 Kitwe Tel: +260-212-211182

Plot 36950 Alick Nkhata Road, Lusaka, Zambia Tel: +260-977-775888 mtgomm@zamnet.zm Care For Business Medical Centre 4192 Addis Ababa Drive Lusaka Tel: +260-211-254398 / 252917 / 254396 /252917 or +260-979-700100 cfbmedic@zamnet.zm Coptic Hospital Northmead, Lusaka Tel: +260-97-757098 mlabib@copticmission.org Corpmed Clinic 3236 Cairo Rd. (North End) Lusaka Tel: +260-211-226983 / 222612 of +260-979069674 corpmed@zamnet.zm Doctor Health Centre Lusaka 8238 Nangwenya Rd. Lusaka (Across from the International School of Lusaka) Tel: +260-211-254819 / 253338 Lusaka Trust Clinic Nsumbu Road Woodlands, Lusaka Tel: +260-211-252190 / 254702 / 253481 Magnum Clinic 1264 Fulwe Rd Lusaka Tel: +260-211-250462 Premium Medical Services Administration: Corner of Chisango Rd. and Polonalio Miti St. PO Box 35177 Lusaka Tel: +260-211-226469 Fax: +260-211-229058

Beit Cure Hospital Great North Rd. (Corner of Ksangula Rd.) Lusaka Tel: +260-211-2418803 or +260-977-740164

Clinic: Premium House Independence Avenue Kamwala Tel: +260-211-222288 / 222047

Body Stress Release- (alternative healing) Mariean F.Gomm & Chad Gomm

Nchanga North Haulage International Ltd. Chingola

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Business Resources

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Business Resources

Tel: +260-212-344333/ 313833/ 310237 Kitwe Polyclinic Kitwe Tel: +260-212-230593 St. John’s Medical Centre Buluwe Rd. off of Leopard’s Hill Rd. Lusaka Tel: +260-211-261247 / 261987 Link Pharmacies Manda Hill Shopping Centre Tel: +260-211-256605-6 Arcades Shopping Centre Tel: +260-211-255556 Lusaka Vikay Pharmacy Cairo Road PO Box 34562 Lusaka Tel: +260-211-232724

Office Support Business Connexion Zambia 82 Kabundi Road, Riverside Chingola Tel: +260-212-351231 CompDisc and Office Suppliers Limited PO Box 31153 Lusaka Tel: +260-211-236284 Cell: +260-97-775151 Fax: +260-211-227319 compdisc@zamnet.zm Computer Express Carousel Shopping Centre Lumumba Rd PO Box 32367 Lusaka Tel: +260-211-225035 / 232753 Fax: +260-211-232752 Infotech Kenneth Kaunda House, Cairo Road Lusaka Fax/Tel: +260-211-236987 info@infotec.co.zm www.infotech.co.zm

InkTec Showgrounds Lusaka Tel: +260-211-256649 Necor Zambia Lonrho House, Cairo Road Lusaka Tel: +260-211-229782 Fax: +260-211-226772 www.necor.co.zm Planet Book Arcades Shopping Centre, Great East Road Lusaka Tel: +260-211-256714 planet@zamtel.zm

Photographers

Fiahlink Media Chosa Mweemba Kulima Tower Building 12th Floor, Room 1. info@fiahlink.com Tel: +260-977-705744 / 966-795744 Lusaka chosa@fiahlink.com chosamweemba/blogspot.com Fiahlink is a media production house providing Commercial and Lifestyle Photography, Print and Motion graphic design and Digital Video production. Fiahlink consists of a team of young and talented, self-driven creative individuals, who are determined to become industry leaders in the fast growing media industry in Zambia. Founded on a freelance basis around 2007, the increased demand for creative and professional services prompted us to put together a team and provide our services professionally. We now cater for Corporate, Commercial/Advertorial/Product photography, Lifestyle/Weddings and Studio portraits. Fabrice Palacio Kalundu-Lusaka Tel: +260-975-495311 palaciofa@hotmail.com www.fabricepalacio.com Francois d’Elbee Lusaka Tel: +260-977-596059 fdelbee@zamtel.zm

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Business Resources Printing Services City Graphics 179 Luanshiya Rd. Lusaka Tel: +260-211-233230 260-977-849334 t-shirts, caps, etc. DIGIprint Arcades Shopping Centre Lusaka Tel: +260-211-251335 +260-974-03867 graphic design and digital printing Kimko Lusaka Tel: +260-977-728390, +260-955-728390, kimkoltd@gmail.com

info@nhppzambia.co.zm www.nhppzambia.co.zm Offset and Digital Printing Services Reprograhix Central Park, 1 Cairo Rd Lusaka Tel: +260-211-225984 admin@repro.co.zm www.repro.co.zm Large scale Digital Printing Signs of the Times Lion Lane, Showgrounds Lusaka Tel: +260-211 252428 and +260-977-77555 fdelbee@zamtel.zm Colour digital printing of banners, posters, promotional items for cars etc.

Print your own photos on mugs, corporate gifts etc. New Horizon Printing Press 9815/H Kafue Rd. Lusaka Tel: +260-211-231477 / 8

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Business Resources Real Estate Anderson and Anderson International Amanda House Ben Bella Rd. PO Box 30263 Lusaka Tel: +260-211-228508 / 228511 / 228513 Fax: +260-211-233833 aaivalue@zamnet.zm anderson@zamnet.zm Dez Rez Property Consultants PO Box 38182 Lusaka Tel: +260-211-254838 / 250072  Fax: +260-211-254838 Email: dezrez@zamnet.zm Kitwe Office 11 Nkana West, Mwamuna House PO Box 20622 Kitwe Tel: +260-212-231012 Homenet Manda Hill Shopping Centre, Lusaka Tel: +260-211-25547 & The Homenet Complex Thabo Mbeki Rd., Lusaka Tel: +260-211-250920 mandahill@homenetzambia.com www.homenetzambia.com Knight Frank Anglo American Building 74 Independence Ave Lusaka Tel: +260-211-250638 / 538 Fax: +260-211-254717 kfzam@knightfrank.co.zm www.knightfrank.com Pam Golding Unit 31, Arcades Shopping Centre, Lusaka Tel: +260-211-253420 Lusaka@pamgolding.co.zm www.pamgolding.co.zm Promark Estate PO Box 37218 Lusaka Tel: +260-211-265107/180 promark@coppernet.zm National Housing Authority 4668 Chilufya Mulenga Road

P O Box 50074 Lusaka Tel: +260-1-254154/ 251663 Fax: +260-3-253396 enm@nha.co.zm enm@coppernet.zm www.nha.co.zm

Security Services Armcor Mint-Master Security Zambia Ltd 2 Chaholi Road, Rhodespark P O Box 31034 Lusaka Tel: +260-211-252630/ 254439 Fax: +260-211-254433 mintlsk@zamnet.zm Ndola Office Tel: +260-212-621603 Fax: +260-212-620702 Safetech Plot 7305, Kambala Road PO Box 32677 Lusaka Tel: +260-211-287236/38 Fax: +260-211-286360 vvidmar@safetech.co.zm www.ssi-group.com

Taxi Services Dial-A-Cab (Metered Cabs) Tel: +260-95-773937/ 96-222222/ 97-773937 Fun Taxis & Car Hire Livingstone Tel: +260-213-322282 Joseph’s Taxi Lusaka Tel: +260-977-319433 Mr. Oliver Lindengwe Lusaka Cell: +260-97-607011 Mack’s Taxi Service Lusaka Tel: +260-977-802980 Michael’s Taxi Service

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Business Resources

Lusaka Tel: +260-977-727547 Mr. Mose Cell: +260-97-778663 Ndola – Kitwe Peoples taxis Ltd Lusaka Tel: +260-211-244024 Richard’s Taxi Southern Sun Ridgeway Hotel, Lusaka Tel: +260-977-231858 Vincent’s Taxis and Bus service Ltd. Lusaka Tel: +260-211-238-781 There are numerous taxis based at some of the larger hotels in the city of Lusaka. You can also have a taxi sent to your location by calling any one of the large hotels in the city at your convenience.

Travel Agents and Ground Tour Operators ALENDO Travel, Tours & Car Hire Ltd Plot No 4974, Kabelenga Rd. Lewis Construction Building P.O. Box 38621, Lusaka, Zambia Tel: +260-211-222169 Fax: +260-211-22949 alendo@alendotravel.com.zm Bimm Travel & Safari Tours Ltd Lungwa House, Shop No. 3 Next to Food Palace Opposite ZNBC House, Cairo Road, Lusaka Tel: +260-211-234372 Fax: +260-211-229149 bimm@microlink.zm Gemistar Travel and Tours Plot 4623, Mwaimwena Road, Rhodes Park P O Box 50026, Lusaka Tel: +260-211-254834 Fax: +260-211-254899 gemistar@zamtel.zm Imperial Travel

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Valflax Plaza, Cairo Road, P O Box 380098, Lusaka Tel: +260-211-232284/87 Cell: +260-95/96/97-772677 Tel/Fax: +260-211-232284 imperialtravel@uudial.zm Juls Africa Ltd Plot 5507 Libala Road, Kalundu Postnet # 79, Private Bag E891, Lusaka Tel: +260-211-292979/293972 Fax: +260-211-291246 julscar@zamnet.zm www.julsafrica.com LTA, Livingstone Tourism Association PO Box 60927 Livingstone, Zambia Tel: + 260 213 322365 info@livingstonetourism.com www.livingstonetourism.com Mukwa Travel and Tours Villa No. 2, Millennium Village, Birdcage Walk, Longacres, Lusaka, Tel: +260-211-256442 or +260-211-256443 Fax: +260-211-256444 mukwa@uudail.zm Mushambo African Safari Travel & Tours Ltd Central Park, Cnr Church Road and Cairo Road P/Bag Rw619X, Lusaka Tel: +260-211-222260 Fax: +260-211-222275 Diana.mastt@travelport.co.zm Sunbird Travel and Tours Ltd Plot 742 Ben Bella Road, on Caltex Filling Station P O Box 33570, Lusaka Tel: +260-211-226998/227064 Fax: +260-211-226998 Cell: +260-96-455137 sunbird@zamnet.zm Tara Travel and Tours Plot 3512, House 13 Matandani Close, Rhodes Park P O Box 30241, Lusaka Tel: +260-211-252174/251564 / Fax: +260-211-25371 taratt@zamnet.zm The Travel Shop Shop 17A, Arcades Shopping Centre Postnet Box 265, Private Bag E10, Lusaka Tel: +260-211-255559/253194/ Fax: +260-211-250746 tsmarketing@microlink.zm

Business Resources

The Zambian Safari Company Farmers House, Central Park, Cairo Road P O Box 35765, Lusaka Tel: +260-211-222941/231450/224616 Fax: +260-211-224915/222906 reservations@zamsaf.co.zm, whhltravel.zamsaf@microlink.zm www.zambiasafari.com Voyagers Zambia Ltd P O Box 37609, Lusaka Tel: +260-211-253082/3/4, Fax: +260 211-253048 P O Box 70023, Ndola. Tel: +260-212-621333 Zambia National Tourist Board Head Office, Lusaka Square, Cairo Rd Box 30017, Lusaka Tel: +260-211-229087. Fax: 260-211-225174 zntb@zamnet.zm

Useful Websites and Resources

The Best of Zambia Plot No. 27362, Chitemwiko Rd. Post.net BOX 38, P/B E 835, Kabulonga, Lusaka T. +260-955-051035 / +260-978-394856 enquiries@thebestofzambia.com www.thebestofzambia.com, www. thebestofzambia.com/blog A spectacular online directory of businesses and organizations in Zambia for visitors and residents can be found at www.thebestofzambia.com. The Best of Zambia offers cost effective marketing through annual subscriptions to businesses and organizations in Zambia. Various new media technologies are used to promote clients and expose them to a wider targeted and qualified audience who are searching the internet. The website www.thebestofzambia. com provides a service to the end user that is fast, smart and easily accessible. This is invaluable in Zambia, where accessing information can be a cumbersome task. Zambia Association of Chambers of Commerce & Industry www.zambiachambers.org Zambian Economist www.zambian-economist.com The Republic of Zambia: Financial Intelligence Centre www.zambiaid.co.zm

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INVESTMENT AND LEGAL FRAMEWORK

Wisdom can come from even a small anthill Zambian proverb 65

Investment & Legal Framework REASONS TO INVEST IN ZAMBIA

INVESTMENT INCENTIVES

Zambia is a multi-party democracy and provides a market-oriented liberalized economic environment within a safe, strife-free, multicultural society. The Zambian Government is extremely welcoming to investors across all sectors and has developed an investment and legal framework that provides incentives for new and established investors to enter the Zambian market. The government hopes that the investor friendly environment that it has helped create will result in an increase in the levels of investment, international trade, as well as increased domestic economic growth.

The Zambia Development Agency (ZDA) Act of 2006 offers a wide range of incentives in the form of allowances, exemptions & concessions for companies. The Act provides investment thresholds that investors have to meet to qualify for fiscal and non-fiscal incentives. There are five categories of investors who can be considered under the ZDA Act.

The country’s central location in the region, as well as a combination of the following key strengths makes it an ideal investment location: •Abundance of natural resources and manpower, which are highly under-utilized. •Political Stability since attaining independence in 1964 •Abolition of Controls on: prices, interest rates, foreign exchange rates, free repatriation of debt repayments •100% repatriation of net profits •Guarantees and Security to investors with legislated rights to full and market value compensation •Duty Free Access to Regional, wider African, and US markets under SADC (Southern African Development Community), COMESA/FTA (The Common Market for East and Southern Africa), and AGOA (African Growth and Opportunity Act) respectively •Banking, Financial, Legal and Insurance services of international standard as well as a reputable Stock Exchange •Double Taxation Agreements with a number of European, North American, African and Asian countries •Great place to work and live – sub-tropical climate and vegetation with plenty of water. Zambia’s friendly people mostly speak English and have a high literacy rate. Educational establishments exist throughout the country as well as several reputable Universities. Beautiful wilderness to be enjoyed (nature reserves, game parks, rivers, lakes and waterfalls and more) •Thriving Private Sector – Government has successfully privatized most of the previously state owned enterprises, thus encouraging an entrepreneurial culture.

The first is that of investors who invest US$ 10 million or above in an identified sector or product. This category of investors is entitled to negotiation with the government for additional incentives other than what they might already qualify for under the ZDA act. The second category is that of investors who invest US$ 500,000 or more into the Multi Facility Economic Zones (MFEZ) and /or in a sector or product of a priority sector or a priority product under the ZDA Act. This category, in addition to being entitled to the general incentives, is entitled to the following incentives: •Zero percent tax rate on dividends for 5 years from year of first declaration of dividends. •Zero percent tax on profits for 5 years from the first year profits are made. For year 6 to 8, only 50 percent of profits are taxable and years 9 & 10, only 75 percent of profits are taxable. •Zero percent import duty rate on raw materials, capital goods, and machinery including trucks and specialized motor vehicles for five years. •Deferment of VAT on machinery and equipment including trucks and specialized motor vehicles. The third category of investors is designated as micro or small enterprises under the ZDA Act. Like the second category, this category is also, in addition to the applicable general incentives, entitled to the following incentives: •For an enterprise in an urban area the income shall be exempt from tax for the first three (3) years. •For an enterprise in a rural area the income shall be exempt from tax for the first five (5) years. The fourth category is that of investors who invest less than US$500,000 in a sector or product identified within a priority sector or considered to be a priority product under the ZDA Act. This category is only entitled to general incentives. The fifth and last category is that of investors who invest any amount in a sector or outside of a ZDA

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Investment & Legal Framework

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Investment & Legal Framework

considered priority sectors or range of priority products. This category of investors is also only entitled to general incentives provided under the various pieces of legislation. General Incentives are available to investors seeking opportunities in various sectors of the economy. These incentives are provided by the pieces of legislation falling under the Zambia Revenue Authority, namely: the Customs and Excise Act, Income Tax Act and Value Added Tax Act.

struction of an industrial or commercial building are tax deductible. 12.Dividends declared by companies assembling motor vehicles, motor cycles and bicycles are exempt for the first five years of initial declaration of dividends; 13.Carry Forward of Losses

GENERAL TAX INCENTIVES 1.Income earned by companies in the first year of listing on the Lusaka Stock Exchange qualifies for a 2% discount on the applicable company tax rate in the particular sector, however companies with more than 1/3 of their shares owned by Zambians qualify for a 7% discount; 2.Implements, machinery and plants used for farming, manufacturing or tourism qualify for wear and tear allowance of 50% of the cost per year in the first two years; 3.Buildings used for manufacturing, mining or hotel qualify for wear and tear allowance of 10% of cost in first year and 5% of cost per year in subsequent years; 4.Duty free importation of most capital equipment for the mining and agriculture sectors; 5.Corporation tax at 15% on income from:

a.Farming; b.Fertilizer production; c.Non-traditional exports;

6.A Farm works allowance of 100% of expenditure on stumping, clearing, prevention of soil erosion, bore holes, aerial and geophysical surveys and water conservation 7.Development allowance of 10% of the cost of capital expenditure on growing of coffee, banana plants, citrus fruits or similar plants. 8.Farm improvement allowance - capital expenditure incurred on farm improvement is allowable in the year of incurring the expenditure. 9.Dividends paid out of farming profits are exempt for the first five years the distributing company commences business. 10.Initial allowance of 10% on capital expenditure incurred on the construction or improvement of an industrial building is deductible; 11.Foreign exchange losses of a capital nature incurred on borrowings used for the building and con-

Value Added Tax: 1.Relief for VAT registered enterprises on imports of eligible capital goods. (VAT deferment); 2.0% tax rate on export of taxable products; 3.Relief of vat on transfer of business as a going concern; 4.Equal treatment of services for vat-reverse vat; 5.Cash accounting for specialized associations e.g. association of building and civil engineering contractors; 6.VAT relief on input tax paid for purchases made by registered suppliers. 7.Input tax claim for three months prior to VAT registration for businesses that have already commenced trading; 8.Reduction of VAT rate for investors in tax free zones.

VAT SECTOR-SPECIFIC INCENTIVES Agriculture 1.Input tax claim for three months prior to vat registration for businesses that have already commenced trading; 2.Reduction of VAT rate for investors in tax free zones. Manufacturing 1.Refund of Zambian VAT on purchase and export of Zambian products by non-resident businesses under the commercial exporters scheme; 2.Input tax claim for three months prior to registra-

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Investment & Legal Framework

tion for businesses that have already commenced trading. 3.Input tax claim for two years prior to commencement of production.

•The company must be in any sector other than the mining sector.

2.Input tax claim for three months prior to registra

Mining 1.Input tax claim for five years on pre-production expenditure for exploration companies in the mining sector; 2.0% tax rate on mining products for export. Tourism 1.0% tax rate - accommodation in Livingstone district for a specified time. 2.0% tax rate - tour packages; 3.0% tax rate-other tourist services; 4.Refund to non-resident tourists and visitors; 5.No import VAT on all goods temporarily imported into the country by foreign tourists.

NON - FISCAL INCENTIVES Other than the generous tax incentives, the ZDA Act also provides non–fiscal incentives. Investors, who invest at least US $ 250,000, are entitled to a selfemployment permit and employment permits for up to five (5) expatriates.

FACILITATION SERVICES Besides providing the fiscal and non-fiscal incentives the ZDA provides facilitation services to its clients. In this regard, the ZDA facilitates the process in which registered investors: •Acquire land; •Obtain water, electric power, transport, and communication services and facilities required for their investments; •Regularize their immigration status; •Acquire other licences required to operate a business in any particular sector; and •Access any other after care assistance that may be required. In addition to the tax incentives and services that the ZDA provides to investors, there are other benefits that investors enjoy when they invest in Zambia. Investors who invest in Zambia enjoy the following guarantees:

Immense potential exists within the Agricultural Sector with vast amounts of natural resources

CUSTOMS DUTY INCENTIVES Most capital equipment attracts duty rates of 0 to 5 %. Further, relief is granted under the Duty Draw Back scheme. To qualify for the scheme, the following conditions must be met:

•The company or individual must be in the manufacturing business •The company or individual must be an exporter or intends to start exporting

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•Free repatriation of profits & dividends •Business cannot be compulsorily acquired by government, except by act of parliament in extreme circumstances •Protection against non-commercial risks, as Zambia is a signatory of multilateral investment guarantee agency (MIGA and Africa trade Insurance Agency. •Impartial forum for resolving disputes •Special bilateral Investor Protection Agreements exist while new ones can be entered into. In order to qualify for ZDA incentives the ZDA act provides that investors need to invest in a priority sector. The priority sectors are outlined below:

Investment & Legal Framework

The Priority Sectors are:

(b) Health

(a) Floriculture fresh flowers and dried flowers

(b) Horticulture fresh and dried vegetables (c) Processed foods wheat flour other processed foods (d) Beverages and stimulants (d-1) Tea and tea products (d-2) Coffee and coffee products (e) Production and the processing of the following products in the textile sector (e-1) Cotton (e-2) Cotton yarn (e-3) Fabric (e-4) Garments

(b-1) Manufacture of pharmaceutical products; (b-2) Repair and maintenance of medical equipment; (b-3) Provision of laundry services to medical institutions; (b-4) Ambulance services; (b-4) Medical laboratory services; (b-5) Diagnostic services; and (b-6) Other medical services.

(j) Production and processing of the following products in the leather sector: (i-1) Cattle hides (i-2) Crust leather (i-3) Leather products

(d-1) Machinery & machinery compo nents (d-2) Iron & steel products (d-3) Electrical and electronic products & components & parts thereof; (d-4) Chemicals & petrochemicals (d-5) Pharmaceutical & related products (d-5) Wood & wood products (d-6) Palm oil & their derivatives (d-7) Pulp, paper & paper board (d-8) Textile & textile products (d-9) Transport equipment, component & accessories (d-10) Clay-based, sand-based & other non-metallic mineral products; (d-11) Plastic products (d-12) Professional medical, scientific, & measuring devices/parts (d-13) Rubber products (d-14) Leather & leather products (d-15) Packaging & printing materials (d-16) Fertilizer (d-17) Cement

(k) Building of mini-hydro power stations

(e) Tourism

(i) Education and skills training

(f) Processing of:

Multi Facility Economic Zone (MFEZ) Priority Sectors are:

(f) Manufacturing of the following engineering products (f-1) Copper products (f-2) Iron ore and steel (f-3) Cobalt (f-4) Other engineering products (g) Beneficiation of phosphates and any other related material into fertilizer (h) Beneficiation of rock materials into cement

(h-1) Production and processing of raw timber into wood products

(a) Information and Communication Technology (ICT)

(f-1) Agricultural products (f-2) Forest products (f-3) Non-ferrous metals & their products (f-4) Gemstones

(a-1) Development of computer software (a-2) Assembly/manufacture of ICT equipment

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Investment & Legal Framework

Processing of a wide variety of Zambian gemstones

LEGAL FRAMEWORK FOR INVESTMENT PROTECTION The Zambia Development Act assures investors that property rights are respected. No investment of any description can be expropriated unless Parliament has passed an Act relating to the compulsory acquisition of that property. Also, in case of expropriation full compensation shall be made at market value and shall be convertible at the current exchange rate. Zambia is a signatory to the Multilateral Investment Guarantee Agency (MIGA) of the World Bank and other international agreements. This guarantees foreign investment protection in cases of war, strife, disasters, and other disturbances or in cases of expropriation. Zambia has signed bilateral reciprocal promotional and protection of investment protocols with a number of countries.

IMPORT AND EXPORT CONSIDERATIONS - IMPORT PROCEDURES Company Incorporation All businesses engaging in both domestic and inter-

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national trade are required by law to be registered with the Patents and Companies Registration Office, an Executive Agency of the Ministry of Commerce, Trade and Industry. Registration is executed by: • A business name • A public or private company (therefore being incorporated in Zambia) or • A foreign company. The minimum capital required for registering a public or private company is K5 million. Registration fees (inclusive of name search, forms, processing of application forms) are as follows: • K25,000 name clearance • K80,000 (for registering a business name) • K255,000 (for registering a limited company) • K1,350,000 (for a foreign company)

Customs Clearance and Valuation In order to clear goods through Customs, an importer must present the usual commercial documents such as bill of lading, airway bill and commercial invoice. The Import Declaration Form is used for statistical purposes, and no fee is required. For goods to

Investment & Legal Framework

be cleared at the border, the importer uses the Zambia Revenue Authority (ZRA) form CE 20, the standard form for entry and exit. Zambia is now using an Automated System for Customs Data and Management (ASYCUDA). Customs clearance can be accomplished within hours, however incomplete forms and other difficulties, e.g., lack of supporting documents, can result in substantial delays. Tariff Structure Zambia applies tariffs on the c.i.f. (cost, insurance and freight) basis. Customs tariffs are calculated on the basis of the dutiable value, based on the WTO Agreement on Customs Valuation. Most tariffs are ad valorem, but a few specific tariffs remain. Zambia uses the international harmonized system. Zambiaâ&#x20AC;&#x2122;s tariff schedule is structured around four tiers: 0 %, 5 %, 15% and 25 % rates of duty. Virtually all raw material and most industrial or productive machinery fall within the 0 and 5 percent tariff categories, while most imported intermediate goods are subject to 15 percent, and imported final products are rated at 25 percent. Zambiaâ&#x20AC;&#x2122;s simple average import tariff is about 14 percent. Other Levies and Charges Zambia levies excise duties on certain products at rates ranging from 3 percent to 145 percent. The excise duty is collected on mineral water, cane and beet sugar and some derivatives, beverages, tobacco and some derivatives and substitutes, electricity and petroleum products. The Value Added Tax (VAT) of 16 percent applies to both goods and services, of domestic production and those that are imported. VAT is levied on the c.i.f. value plus customs tariff. Exemptions from VAT include social services such as health, education, and funeral services. Import Restrictions Import prohibitions are maintained for environmental, health and security reasons. Import licensing is required for most agricultural products. Zambia does not currently apply trade sanctions. Sanitary and Phytosanitary Regulations

required as a prerequisite to the issuance of the veterinary permit. Food imports must satisfy the provisions of the Food and Drugs Act of September 1978, which requires packaging, and labelling requirement for food, and standards for maize, rice and bread exist.

IMPORT AND EXPORT CONSIDERATIONS - EXPORT PROCEDURES As is the case with import procedures all businesses engaging in trade are required to register with the Patents and Companies Registration Office. Exporters must complete an export declaration form (standard customs authority form ZRA CE 20), mainly for statistical purposes. An original commercial invoice and a packaging list for shipment should accompany the CE20 form. An airway bill or bill of lading for transportation of exports should be obtained either from the freight forwarder or the transporter being used. Zambia has no export taxes, charges and levies. If there are preferences that are being claimed in the exporting market (e.g., reduced tariffs), then an appropriate stamped certificate of origin, from the ZRA is required. COMESA, SADC, EU and AGOA textiles have different certificates of origin. If the good is a commodity covered by the Veterinary Department, a sanitary/phytosanitary certificate is needed. A phytosanitary certificate is obtained from the Mount Makulu Research Station for seeds, stems, and fruits. A very limited number of goods require a special export permit. Nevertheless, gemstone exports require a permit from the Ministry of Mines and timber requires a timber verification certificate from the Forestry Department. Additional information on exports may be obtained from: The Director General Zambia Development Agency (Export Promotion Division) Lusaka Tel: +260-211-220177 ebzint@zamnet.zm

Sanitary and phytosanitary regulations are applied to imports of live animals, plants and seeds. A sanitary certificate from the exporting country is

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Investment & Legal Framework

Lusaka is fast becoming a hub for many regional conferences

REGIONAL AGREEMENTS The Common Market for East and Southern Africa The Common Market for East and Southern Africa (COMESA) has been operating, in one form or another, since 1981. Through further progress and integration, economic integration is something sought to progress from a Free Trade Area (FTA) to an eventual economic monetary union. The COMESA FTA became operational on 1st November 2000 with nine participating countries. The COMESA FTA is an agreement among members not to apply customs duties or charges on goods traded amongst themselves. The goods eligible for duty-free trade must meet the requirements set by the COMESA Rules of Origin. Members have also agreed to eliminate all non-tariff barriers to trade between them. The nine member countries that are implementing zero tariffs under the COMESA framework are Egypt, Sudan, Kenya, Djibouti, Malawi, Madagascar, Mauritius, Zambia and Zimbabwe. A COMESA Certificate of Origin is required for each consignment of goods and is obtained from the Revenue Authority of each respective member state. The Southern Africa Development Community Members of the Southern African Development Community (SADC), composed of 19 countries , signed a Trade Protocol, which calls for the implementation of a Free Trade Area. Each country has negotiated two reduced tariff schedules. One schedule is applicable only for South Africa and another schedule for all other SADC members. Zambiaâ&#x20AC;&#x2122;s implementation of its offer, which came into effect on 30th April 2001, is provided to those countries that provide Zambia with the SADC reduced tariff schedule.

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The reduction of tariffs to South Africa provide for delayed liberalization, while the schedule to other members provide for broader and faster access to the South Africa market. The tariff schedule applicable to SADC members, with the exception of South Africa, has three categories. Categories A are those products that go to zero-duty immediately upon implementation. The tariff for Category B products gradually goes down to zero-duty over a period of eight years, and the tariff of Category C products reaches zero-duty twelve years after implementation. Category C products are known as sensitive products, and include for Zambia meat and dairy products, tea, some flowers, raw sugar, cement, textiles and clothing, and motor vehicles. A SADC Certificate of Origin is required for each consignment of goods and is obtained from the Zambia Revenue Authority.

MEASURES AFFECTING PRODUCTION AND TRADE Competition Policy The Competition and Fair Trading Act aims to encourage competition in the economy by prohibition of anti-competitive trade practices and to regulate monopolies and concentration of economic power. The Act protects consumerâ&#x20AC;&#x2122;s welfare and strengthens the efficiency of production and distribution of goods and services. The Zambia Competition Commission (ZCC) was established under the Act, to guard against anticompetitive business/trade practices and protect the interest of the consumer. ZCC has handled a number of notifications for corporate mergers and acquisitions as well as consumer complaints.

TAXATION The Tax System The Ministry of Finance and National Planning is responsible for the formulation of tax policy, in Zambia and the implementing agency is the Zambia Revenue Authority (ZRA). The legislative framework relating to the regulation and administration of the taxation is provided for in the Income Tax Act 1966, as amended. The source of income and residence are the basis for liability to tax under the Zambian tax regime.

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The Income Tax Act requires every person (embracing every business entity, enterprise or individual) receiving income liable to tax under the Act to notify the ZRA, in writing, accordingly within thirty (30) days from the date of first receiving such income and the Act also provides for penalties for failure to give the necessary notice. The tax year (charge year) runs from 1st January to 31st December of the following year. Taxpayers are generally expected to adopt the 31st March as the accounting date and ZRAâ&#x20AC;&#x2122;s prior approval is required if the taxpayer proposes to adopt a different accounting date. Any change in the accounting date also requires prior approval from ZRA.

liable to tax and should be subjected to deduction of PAYE, notwithstanding the fact that such emoluments are paid or payable outside Zambia or are paid or payable by a person who resides outside of Zambia. Employers are further required to submit annual PAYE tax returns, at the end of every charge year, on a prescribed ZRA form.

The ZRA requires that annual tax returns including accounts and supporting schedules are submitted on or before 30th September in respect of the tax year ended 31st March of the same calendar year. There are penalties for late submission of tax returns on or before stipulated date. The principal taxes include direct taxes (notably corporate tax, Pay-As-You-Earn, other personal income), Customs and Excise duties, Value Added Tax (VAT), property transfer tax and mineral royalty (Mines and Minerals Act 1995). Corporate Tax The Zambia Revenue Authority levies corporate tax at the rate of 35%. However, income from the agricultural sector and non-traditional exports (all exports except copper and cobalt) is levied at 15%, while companies listed on the Lusaka Stock Exchange are taxed at the rate of 33%. Banks with income in excess of K250 million are levied corporate tax at the rate of 40%. Personal Income Tax Personal income tax is levied in the range of 25-35 %. The maximum rate applicable to farmers is 15 %. Employers are required to register and operate a Pay-As-you-Earn (PAYE) scheme under which they are required to deduct the appropriate tax from the emoluments of liable employees and remit the tax to the Zambia Revenue Authority. The employer is under a legal obligation to deduct such tax and remit it to ZRA. Emoluments paid or payable to an expatriate employee for work performed, carried out or for services rendered in respect of his employment in Zambia are

Chembe Bridge Construction, an example of the large-scale infrastructure developments taking place throughout the country

Double Taxation Agreements Some eligible taxpayers find themselves liable to tax in more than one country or territory in respect of the same income. The predicament of international Double Taxation may adversely affect the international flow and mobility of human, financial and investment resources, thus the international community has devised a mechanism to prevent, eliminate or mitigate the incidence of Double Taxation. The countries that Zambia has signed Double Taxation Agreements with include Canada, Denmark, Finland, France, Germany, Holland, India, Ireland, Italy, Japan, Kenya, Mauritius, Norway, Romania, South Africa, Sweden, Tanzania, Uganda, United Kingdom, Yugoslavia and Zimbabwe. In principle, double taxation agreements enable offsetting tax paid in one of 2 countries against the tax payable in the other, in this way preventing double taxation.

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Income Royalty and Withholding Tax

Customs Duty There are three categories for import duties: 25% mainly for finished products, 15% for intermediate goods and 0 to 5% for raw materials and capital goods.

REGISTRATION, LICENCES AND PERMITS Company Formation and Registration Information The Company’s Act Cap 388 governs the registration of companies in Zambia. Registration is done at the Patents and Companies Registration Office. Any two or more persons can incorporate a company under the Company’s Act. The persons will be required to submit the following documents: • Application for name clearance, in order to avoid use of an existing or similar name • Application for incorporate by subscribing the names of directors and secretaries of the company • Articles of the company • Statutory declaration as to compliance with the Company’s Act • Signed consent to act as director or secretary by each person named in the company’s application • Declaration of guarantee, if a company is limited by guarantee. The minimum share capital of a company in Zam-

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bia is K 5,000,000. The law requires that half the directors of the company be residents of Zambia. All companies are required to submit annual returns with the Registrar of Companies within three months after the end of the financial year or one month after the Annual General Meeting if it is held within three months after the financial year. The Company’s Act allows foreign companies to register with the Registrar of Companies within 28 days of setting up or acquiring an established place of business. The documentation requirement may be obtained from the Office of the Registrar of Companies.

INVESTMENT LICENCE The Zambia Development Act No. 11 of 2006 provides for investment incentives and investment guarantees. Applications for an Investment Licence should be submitted to the Zambia Development Agency, a statutory body mandated by government to foster economic development through a whole-Zambia strategic view that will increase investment and trade levels across the whole country. The major documents required to support an application for an Investment Certificate include the following documents:

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• Copy of Certificate of Incorporation, issued by the Registrar of Companies • Certificate of Share capital • Official list of shareholders / directors • Proof of finance (certificate of deposit at bank or latest bank statement • Detailed Business Plan • Proof of having secured a place / land to operate from (Lease Agreements or Title Deed or Letter of Offer)

Investment projects that have to be located in a Game Management Area will require a permit issued by the Zambia Wildlife Authority (ZAWA). Applications for the permit should be supported by the following documents:

Applications for an Investment Licence in some sectors of the economy require proof that applications for subsidiary permits from relevant institutions or ministries have been lodged.

The District Council may issue a recommendation letter to ZAWA, upon submission of:

• Project proposal • List of Shareholders • Information on promoters’ business experience • Recommendation letter from the District council

SECTOR LICENCES / PERMITS ALL SECTORS

• Letter of intent • Letter of Consent from the chief (Game Management Areas fall under traditional land which is under the jurisdiction of the local chief) • Project proposal • Building Drawings

Self-Employment Permit

Tourist Enterprise Licence

Immigration Headquarters are responsible for issuance of Self-Employment Permits to deserving foreign investors. An application for the permit should be supported by the following documents:

The Zambia National Tourist Board authorizes the establishment and licensing of all tourist enterprises in Zambia under the Tourism Act, Cap 155 of Zambia. A Tourist Enterprise includes the construction of a hotel or commercial accommodation establishment, a tour operating business, a travel agency, a campsite, restaurant or café, a nightclub, a campsite, an air charter service, a convention centre, and other such enterprises catering to tourists as the Minister may declare by Statutory Instruments.

• Two passport-sized photos • Bank statement • Valid copy of the company’s certificate of incorporation • Copy of the Investment Certificate issued by the Zambia Development Agency Employment permit Immigration Headquarters, upon submission of the following documents, may issue employment permits: • Certified copy of the applicant’s highest education status, any other additional qualifications and certificate of employment from previous employers • Letterhead from the prospective employer explaining steps taken to employ Zambian citizens to fill the vacancy

SECTOR SPECIFIC LICENCES / PERMITS Tourism Sector Zambia Wildlife Authority Permit

The licence may be issued upon submission of the following documents: • Five year business plan • Cash flow statement or proof of capital requirement • Building and or architectural plans • Letter from promoters’ commercial bank •Financial and personal information about the shareholders • Curriculum vitae in respect of the shareholders • Copy of the company’s certificate of incorporation • Memorandum and Articles of Association (for limited companies) • Title deed or lease agreement • Most recent audited accounts (for existing businesses) • Environmental Impact Assessment or Project Brief (for small companies) • No objection letter from ZAWA (for project locating in Game Management Areas or National Parks) • Investment Licence issued by the Zambia Development Agency.

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Kawambwa-Lumangwe falls, so many hidden delights to be discovered in Zambia’s 19 National Parks

Hotel Licence The Ministry of Tourism through the Hotels Board may issue a hotel licence to the applicant upon submission of the following documents: • Tourist Enterprise Licence • Health permit and fire safety certificate from the local council • Liquor licence from the local council The Accommodation amenities, furniture, and equipment must be in place for a final inspection from the Hotels Board of the premises. Mining Sector The Ministry of Mines and Mineral Resources is responsible for the issue of permits and licences relating to investment in the mining sector. The licences and permits issued include large scale mining, small scale mining, and prospecting licence, along with prospecting permits, retention licences, gemstone licences, gemstone sales certificates, artisan’s mining rights and the reconnaissance permit. Applications for the aforementioned permits and

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licences must be supported by the following documents: • Topographical maps of the area • Certificate of incorporation and articles of association • Photocopies of passports of directors and shareholders • Bank statements and reference letters from applicants’ bank • Programme of operations and estimated costs • Statement of mineral deposit in the mining area The Financial Sector The Bank of Zambia, as the Central Bank and an agency for executing government’s monetary policy, is responsible for the issuance of banking licences. The applicants for a banking licence should meet the following requirements: • Minimum capital of K12.5 billion for banks and K250 million for non-bank financial institutions • Complete questionnaire for principal managers and directors • Disclose any criminal record for all principal managers and directors

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• Provide details about principal managers’ experience in banking The applicants will further be required to submit the following documents: • Biographical data form • Business plan with three year financial projections (Profit & Loss Account, Cash flow and Balance Sheet statements) • Curriculum Vitae for all principal managers and shareholders • Copy of the company’s Certificate of Incorporation • Copy of the company’s Articles of Association • Approval by the home country supervisors (usually another Central Bank), if the applicants are foreign registered financial institution.

The Transport Sector Air Transport The Department of Civil Aviation, which falls under the Ministry of Transport and Communications, is responsible for issuance of the Aircraft Licence. The following documents will be required to support an application for the licence: • Copy of type of certificate • Certificate of technical data sheet • Copy of current certificate of airworthiness • Copy of the flight manual or equivalent • Complete set of manufacturer’s maintenance, overhaul and repair manual and an illustrated parts catalogue • Complete set of manufacturer’s service bulletin or equivalent documents relating to the airplane • Copy of the crew operations manual • Copy of the mass and balance manual • Flight test reports for the avionics systems and the aircraft • Electrical load analysis covering all services • Complete set of wiring diagrams covering all radio and electrical installations • Copy of the Master Minimum Equipment list

Energy Sector Energy Licence The Energy Regulations Board is responsible for issuance of licences in the energy sector. Applications for energy licences should be supported by the following documents: • Five year business plan • Current and latest audited financial statements • Details of any expected subsequent substantial capital outflows including major decommissioning costs • Estimates of net annual cash flows Health Sector Investors in the health sector are required to obtain a certificate from the Medical Council of Zambia (MCZ). Applications for the certificate should be supported by the following documents: • Certificate of incorporation • List of Directors • Qualifications of paramedical and logistical staff that should be registered and possess a practicing licence with MCZ. The MCZ will inspect the premises, equipment, and protective wear prior to issuance of such certificate.

The Zambian Government welcomes investment into the needy Health Sector to improve services and upgrade equipment.

Road Transport

Education Sector

The Road Traffic Department may issue the road service licence upon submission of the motorbook, the company certificate of incorporation, the motor vehicle examiner’s report and a bank statement.

Potential investors in the education sector are required to obtain a certificate from the Ministry of Education. The supporting documents for the certificate include the certificate of incorporation and qualifications of the teaching staff. The Ministry of education officials will inspect the building premises and the

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teaching facilities prior to issuance of the certificate. Telecommunications Sector - Radio or Telecommunications Licence The Zambia Information, Communication and Technology Authority (ZICTA), which falls under the Ministry of Transport and Communications, is responsible for the issue of licences and permits to operate within the sector. Applications for sector operator licences should be supported by the following documents: • Certificate of Incorporation • Business Plan • Detailed description of the nature of the service, if not indicated in the business plan • Audited Accounts • Return on allotment shares • Bank reference letter Other Sector Permits and licences

The following documents are required to support an application for the above licence: • Letter of consent from the local chief • Letter of consent from the local council • Letter of recommendation from the respective Principal Extension Officer • Company’s Certificate of Incorporation • Map of the area of operation • Plan of operation • Bank statement to prove that the applicants have more than K 10 million The applicants must be able to pay for a minimum of 200 to 600 trees and prove possession of adequate machines and equipment. The applicable fees relating to the various permits and licences may be obtained from either the Zambia Development Agency or the respective issuing ministries or institutions.

The Project Brief and Environmental Impact Statement

LABOUR

Most projects in all sectors other than the service sector require authorization from the Environmental Council of Zambia (ECZ). It is a requirement under the Environmental Protection and Pollution Control Act (EPPCA) Cap 204 of the Laws of Zambia that before a project is undertaken, an Environmental Project Brief (EPB) or an Environmental Impact Statement (EIS) is submitted to ECZ to ascertain its impacts on the environment. A Decision Letter will be issued by the ECZ when they are satisfied that the project will have no negative environmental impact.

Work Permits For Expatriate Labour

Title Deed The Lands Department is responsible for the issuance of Title Deeds upon submission of either an Investment Licence issued by the Zambia Development Agency or the following documents:

Employers seeking to employ expatriate staff are required to apply for work permits from Immigration Headquarters. Such permits are usually issued for an initial period of one year with provision for subsequent extensions or renewals. Companies that hold an Investment Licence, invest a minimum of US$ 250,000, and employ a minimum of 200 employees shall be entitled to self-employment permit for up to five expatriate employees. The fees relating to work permits are indicated below: Employment/Work Permit

• Certificate of Incorporation • Land sketch • Letter of consent from the chief • Recommendation letter from the local council

Issuance Renewal Replacement Addition of name to permit Occupation Change

Whole Sale, Manufacturer’s and Agents’ Licence

Self Employment Permit

Upon submission of the Certificate of Incorporation, the local council would issue the above licences.

Issuance Renewal Variation Issuance

Forest Concession Licence

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K2,000,000 K2,500,000 K2,000,000 K 500,000 K1,000,000

K1,500,000 K2,000,000 K2,000,000 K1,500,000

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Payments for the above fees must be made by bank certified cheques and made payable to the Chief Immigration Officer. Cash payments are not acceptable.

conditions of employment for categories of employees not effectively covered through collective bargaining. Such employees include general workers, drivers and clerks.

LABOUR RELATIONS AND REGULATIONS

Employment of Young Persons and Children Act Cap 274

The Department of Labour, which falls under the Ministry of Labour and Social Security, is responsible for formulation of labour policy. The department administers the statutes governing employer/employee relations. The major pieces of legislation relating to the labour market in Zambia include: The Employment Act Cap 268 The Act is the basic employment law and provides for the basic employment contractual terms such as: • The minimum contractual age • The establishment of employment contracts • The settlement of disputes arising from such contracts of employment • The appointment of Labour Officers and other staff for the administration of the Act • Certain conditions of employment such as ordinary leave, sick leave, maternity, redundancy and welfare of employees The Industrial and Labour Relations Act Cap 269 The Act provides for: • The conduct of industrial relations • The establishment of workers/employers organisations, their registration and administration • Collective bargaining • Settlement of dispute through conciliation and arbitration by the Industrial Relations Court, established under the Act. • Consultative Machinery The Zambia Federation of Employers (ZFE), an umbrella organization for employers, articulates the interest of employers. ZFE is represented at the Tripartite Labour Consultative Council, a body comprising the representatives from Ministry of Labour and Social Security and the unions (through an umbrella body, the Zambia Congress of Trade Unions - ZCTU). The Minimum Wages and Conditions of Employment Act Cap 276 This Act enables the Minister to determine minimum

The Act provides protection for young persons and children in the employment relationship. It is the major law against child labour and abuse. Employment (Special Provisions) Act Cap 270 This is an enabling Act and may be activated only when a state of emergency is in place. Under this Act various regulations may be promulgated with regard to labour and employment. The above-mentioned Acts may be purchased from Government Printers.

LAND ISSUES Access to Land The ZDA is working with the Ministry of Lands through the office of Surveyor General and Commissioner of Lands has developed a working mechanism for land access. The access mechanism that has been developing is meant to fast track access to land by potential investors of identified land. There is a new Land Act No. 29 of 1995 came into force in 1995; There are three categories of Land in Zambia: These are; • State Land - State Land comprises only 6% of land in Zambia. The land is zoned into residential, commercial or industrial use by the District Councils according to their jurisdictions. • Customary land - Approximately 94% of all land in Zambia is held under this system of tenure. Such land falls under the jurisdiction of the traditional Chiefs *Officially protected areas such bas national parks, Forest reserves etc.. Systems of Tenure Zambia as a country has two main land tenure systems known as Statutory and Customary. The former is administered by common law, specifically the Land Act of 1995. The latter customary land ten-

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ure system is administered by customary law, which is dictated by the traditional norms, customs and cultural practices prevailing in a particular area. Zambia has around 73 tribes in the country with, 291 chiefs, 38 senior chiefs and 4 paramount chiefs. The chiefs in a given area may administer land differently, which can make land administration very difficult. The scenarios at times are compounded by the lack of guidelines or minimum standards that can help chiefs administer customary land. • There are only two types of tenure in Zambia. These are leasehold and customary tenure. Zambia has no freehold system of tenure • The leasehold tenure runs for 99 years and is renewable for a further 99 years. Further renewal possible if there is no breach of the conditions in the existing agreement. • Land in the customary area can be converted to leasehold – thus allowing it to be used as collateral. • Under the 1995 Act, land now has a value and can be sold even without improvement on the land.

LAND ACQUISITION AND TRANSFER Acquisition of Land by Non-Zambians A non-Zambian can acquire land under following conditions; • He/She is a permanent resident in Zambia • He/She is an investor within the meaning of the Zambia Development Agency Act or any other law permitting investment in Zambia • In exceptional cases by Presidential consent in writing • A person registers a company under the Companies Act, with no less than 75% Zambian shareholding. Title Deed will be issued in the name of the registered company. • Under a short term tenancy of not more than 5 years • If the person is granted concession or right – under the National Parks and Wildlife Act.

Procedures Before a land can be bought or sold, ‘State Consent’ must be obtained. The Commissioner of Lands issues consent regarding application issues. If consent is not granted within 45 days of filing the application, the application is to be considered as granted. If consent is refused, the reasons for refusal must be furnished to the applicant within 30 days Acquisition of Land in a Customary Area The process of land access takes a number of steps as follows: • Consultations and finalization with both local government and traditional authorities on the availability of the number of hectares land for the intended investment project. • Consultations and Meetings with traditional selected village headmen in the proposed area. • Consultations and Meetings with traditional chief’s advisory council and individual members in the proposed area. • Consultations and Meeting with land administration local government authorities. • Consultations and Meeting with Government line Ministries and Departments and other stakeholders in the district. The Land Access process incorporates Technical Steps such as: • Reconnaissance surveys, which will be the initial technical documentation and analysis of the land. • Develop Bio-grids as sampling guides for both soil and vegetation. • Physical land assessment and evaluation of the site. • Landscape, adulation and slope assessment. • Document available physical features like streams, hills, etc. • Document other associated ecological features In order to acquire land in customary area one will require; • The written consent of the area Chief • Approval of District Council in the area • Additional approval from the Director of National Parks and Wildlife, if the land is situated in Game Management Area.

Olympic Stadium Lusaka

These approvals once obtained should be submitted to the relevant District Council, which in turn will sub-

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mit the documents to the Commissioner of Lands. The Commissioner will then make formal offer to the applicant. The letter of offer will stipulate among other conditions: • The Consideration Fee This is not a fixed amount and is dependent upon the locality, services provided by the state or council and other related factors. • The Survey Requirements A private or governmental Surveyor can carry this out. Submission of a legal diagram or plan attached to the lease agreement is a mandatory requirement prior to the issue of Certificate of Title. • The Preparation Fee The office of Commissioner of Lands charges fees for preparation of lease. These fees are fixed by statutory instrument, but are subject to change. • The Registration Fee Fees charged by the Lands and Deeds Registry before lease is registered and certificate of title issued. • The Property Transfer Tax Under the Property Transfer Tax Act, if land is purchased from a private person then currently 2.5% of the value of land is paid to the Zambia Revenue Authority by the vendor. No tax is payable where land is acquired from the State. Upon acceptance of the offer and payment of these charges, a 99-year lease to transfer the title will be prepared. If the land has already been surveyed the title deeds will be issued within 60 days, if not, the process can take up to 3 months or more. Alienation of State Land Acquisition of land in an area designated as State Land will require consent of relevant District Council. Land which does not fall within the jurisdiction of any council, can be alienated upon direct application to the Commissioner of Lands. The Commissioner of Lands will then make a formal offer to the applicant, which will contain similar conditions to those obtaining in the offer made for an application of land situate in the Customary Area.

Purchase of Private Land Land in private ownership can be bought and sold, with title deeds issued by the Commissioner of Lands. In all instances ‘State Consent’ will have to be obtained by the vendor before title deeds can pass to the purchaser. The ZDA is working with the Commissioner of Lands to develop a fast tracking system for identifying land for investment in the priority sectors. The process will include: identification of the land, application for the land on behalf of the licensed investor and quick land administration approvals from the chief, local authorities, provincial fiscal planning departments, and the Commissioner of Lands, to ensure that all the processes are completed within a short period of time. Lands Tribunal The Land Act of 1995 also provides for establishment of a Lands Tribunal to speed up the resolution of land disputes. A person who is qualified to be a judge of the High Court heads the Tribunal. Decision of the Tribunal is subject to appeal to the Supreme Court within 30 days of the decision. Common Leasehold Schemes Act of 1994 – Development of Multiple Units Under this scheme it is now possible to purchase a unit in a block or blocks of flats, offices and any other multiple developments. The Act also provides for phased development to enable the developer to dispose of units in each phase to release money for developing other phases Information on Land Availability • Offices of the Commissioner of Lands which are in all provinces • Council and Commissioner of Lands advertisements in national press • Real Estate Agents • Zambia Development Agency in liaison with Ministry of Lands • Direct contact with Chief and District Council

PUBLIC PRIVATE PARTNERSHIPS

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The Public Private Partnership policy in Zambia was promulgated in 2007 and launched in November 2008, while the act was enacted in August 2009.

accordance with the act the government has approved the following projects to be considered for financing under the Public Private Partnership model:

A Public Private Partnership is a contractual arrangement whereby the Private sector performs government functions of service delivery or infrastructure development or uses state property and assumes associated risks for the property, on behalf of the Government for a defined and agreed period of time. The Private sector in return receives financial remuneration in form of concession fees, user fees, or any other form of repayment that maybe agreed upon with the government.

1.Development of the Kazungula, Kasumbalesa, Mwami, Kipushi and Jimbe border post infrastructure on a build, operate and transfer (BOT) arrangement; 2.Development of the Kitwe-Chingola road on a BOT arrangement; 3.Development of the Chingola-Solwezi, Solwezi-Lumwana, Lumwana-Mwinilunga, and Mwinilunga-Jimbe on a BOT arrangement; 4.Development of the Chirundu-Kafue road on a BOT arrangement. In addition, within the same PPP model, the government intends to carry out a study in order to ascertain the various options available to rehabilitate the Indeni Petroleum Refinery and the Tazama pipeline—ideas of whether to rehabilitate the current refinery, expand it, or to redesign the pipeline in order for it to transmit finished products are being discussed at the moment through such a partnership. All of these options will be carefully studied in order to map the way forward for Indeni and the Tazama pipeline. Other Sectors with potential PPP projects in Zambia include the following:

In this process the government retains a significant role in the partnership as the main purchaser of the services or the main enabler of the project. The government’s vision for Public Private Partnerships is to use them as a vehicle to achieve well-developed and maintained high-quality socio-economic infrastructure and related services that enhance the lives of the Zambian people, and effectively contribute to National Development. The Primary objectives of the Public Private Partnerships are: a) Facilitating government service delivery b) Public debt reduction c) Promotion of Public sector saving d) Value for Money e) Efficiency in Public sector delivery f) Attraction of Private sector and service investment. Public Private Partnerships seek to: a) Forge strategic partnerships with the Private sector for improved service delivery and infrastructure Development to attain Economic Recovery through competiveness and innovation. b) Enhance transparency accountability equity fairness and value for money in infrastructure development and service delivery in partnership with private sector to attain economic recovery through competitiveness and innovation. c) Supplement fiscal revenues and expenditures through appropriate risk transfer to the private sector to attain economic recovery through Competitiveness and innovation. d) Develop, maintain and manage public assets efficiently by private sector in order to attain Economic recovery. The Zambian government now intends to undertake PPP projects across various sectors of the Economy. In

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• Housing and estate • Office accommodation • Health • Education • Social benefit scheme • Correctional facilities • Road infrastructure • Agriculture • Energy Furthermore The Public Partnership Unit is in the process of formulating a master plan, which will be developed within the framework of the Sixth National Development Plan. It will also provide an update on all projects that are being implemented under the PPP model, and will contain information on all possible future eligible PPP projects identified by both government and the private sector. The Ministry of Finance and National Planning further plans to embark on vigorous sensitization programs aimed at explaining to the public how Public Private Partnerships work. The programs will provide information on the roles of the Public sector, the Private sector, the financial markets and the banking sector. The sensitization program will be targeted at parliamentarians, the government ministries, and other spending agencies, including the private sector, financial institutions, and the communities where these PPP projects will be implemented.

THE ZAMBIAN ECONOMY

Start early before the floods come Zambian proverb

The Zambian Economy

Background In the last few years, the Zambian economy has performed strongly. The strong performance of the economy is attributed to the reforms that the country has been implementing since the early 1990s. With the change in 1991 from the one party system to a plural political system, the country embarked on a social and economic journey that transformed Zambia from a state dominated centralised system to an open economy with a significantly reduced role of the state. The reforms of the 1990s included the abolition of foreign exchange controls, the deregulation of interest and foreign exchange, removal of price controls and consumer subsidies, reform of land tenure, reduction of trade tariffs and embargoes to open up domestic markets, privatisation of many state owned enterprises and the strengthening of the financial sector. In addition, the reforms provided for the statutory protection of investments and the repatriation of up to 100 percent of profit and dividends without restriction. The ultimate objective of the reforms of the 1990s was to create an economic environment that enables the private sector to thrive and become the engine of investments, growth, employment creation and poverty reduction.

land systems and soil types. Total land suitable for agriculture is estimated to be about 58 percent of Zambiaâ&#x20AC;&#x2122;s total land surface, and only an estimated 14 percent of this land is currently utilized. With regard to wild life, the country is home to 19 National Parks and 23 Game Management Areas that provide a pristine and unspoilt habitat for a variety of animal species. There are about 733 bird species, 150 species of reptiles, 404 species of fish and 224 species of mammals. Of these wildlife species, 25 species of mammals, 36 species of birds and 4 species of reptiles have international significance and are protected. In terms of area extent, wildlife protected areas occupy about 40 percent of the countryâ&#x20AC;&#x2122;s land surface area. This gives Zambia one of the largest wildlife estates in the sub-region. The country also has scope for development of private wildlife estates, as there is availability of land in communal (open) areas. There are also over 3,000 sites of outstanding natural and cultural heritage with a great diversity of attractions and unique features such as the world renowned Victoria Falls. With its location at the centre of the Common Market for Eastern and Southern Africa (COMESA) and Southern Africa Development Community (SADC) regional markets and having 35-40 percent of the water resources in the SADC region, Zambia has the potential of becoming the bread basket of the region. The abundance of water resources from rivers and lakes also provides the country with vast potential for development of hydro power generation capacity that can cater for the ever increasing need for electric energy in the country and the region.

Barclays Bank Zambia head office

Zambia is endowed with rich and abundant natural resources. These resources include minerals, such as base metals (copper, zinc, lead), precious metals (emeralds, amethyst, aquamarine, garnets, and citrines), industrial minerals (iron) and energy producing minerals (coal). Other resources that Zambia also has in abundance include land, water resources (both ground and surface water), and an impressive network of wetlands, plentiful wildlife, and fish resources, extensive forestry resources and a unique and wide range of national heritage, all within a favourable sub-tropical climatic regime. The total land surface area is relatively vast (752,000 square. km) and the physical landscape is still of quality and pristine, characterized by fascinating and varied

Zambian Amethyst

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The Zambian Economy

Having successfully transformed to a market oriented economy, the focus of the country is on attracting domestic and foreign investments in order to exploit available opportunities, expand the economy and create job opportunities.

K/US $ EXCHANGE RATE & ANNUAL INFLATION

Performance of the Economy The Zambian economy has performed very well over the last few years. Economic growth as measured by the gross domestic product (GDP) has grown by more than 5 percent per annum since 2003. Even in the midst of the economic challenges that came with the global economic meltdown, the Zambian economy performed strongly registering growth of 6.4 percent in 2009 and 7.6 percent in 2010.

driven by strong development in the mining, agriculture, construction and manufacturing sectors following the increased investments in these sectors. The positive strides achieved on the economic front, have also been reflected in the recent B+ ratings by two international ratings agencies, Fitch and Standard and Poor’s. In terms of foreign direct investments (FDI), the mining sector has recorded the highest amount of investments with the FDI recorded at more than US$4.5 billion by the end of 2009. This is followed by the manufacturing and banking sectors whose stock of FDI in 2009 stood at US$1.2 billion and US$0.6 billion, respectively.

Zambia’s external sector has continued to strengthen with exports of goods and services increasing from US$2.2 million in 2005 to US$7.3 million in 2010 and the trade surplus growing to US$2.7 million in 2010. The increase in exports earning is attributed to the increase in the volume of exports of copper and the non-traditional exports as well as the favourable commodity prices on the international market. The gross international reserve position has thus improved from US$222.0 million in 2004 to close to US$2.0 billion or four months of import cover in 2010. Following the debt relief that the country accessed under the Highly Indebted Poor Countries Initiative (HIPC) and the Multilateral Debt Relief Initiative (MDRI), Zambia’s debt situation has remained within sustainable limits. Most of the debt that has been procured in recent years has gone into private sector investments to expand the productive capacity and that contracted by the public sector has been directed towards infrastructure development.

The investments in existing and new mines have resulted in copper production increasing rapidly from 250,000 metric tonnes in 2000 to reach the highest copper output of 767,000 metric tonnes in 2010. It is expected that copper output will continue to increase and exceed the targeted 1 million tonnes per annum by 2015. In the agriculture sector, the country has recorded significant achievements with the production of the staple maize crop increasing by 48 percent from 1.8 million tonnes in 2009 to 2.8 million metric tonnes in 2010. Production of other crops such as sorghum, rice, groundnuts, Irish potatoes, mixed beans and sweet potatoes has also increased.

The favourable trends in the economy have been

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The Zambian Economy

Foreigh Direct Investment to Zambia (US$â&#x20AC;&#x2122;Mn) 1400.0 1200.0 1000.0 800.0 600.0 400.0 200.0 0.0 2002

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With an increase in food production in recent years, Zambia has become a net exporter of food

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The Zambian Economy

In spite of the robust performance of the economy, the country is still faced with challenges including the need to generate more employment opportunities and raising incomes. To address these challenges and achieve the countryâ&#x20AC;&#x2122;s long term vision of becoming a prosperous middle income country by 2030, the Government is implementing the Sixth National Development Plan whose focus is infrastructure development in order to accelerate economic diversification. The diversification programme is intended to achieve broad based growth that is sustainable and is able to generate employment opportunities. In this regard, priority has been placed on the non-mining sectors of agriculture, energy, manufacturing, tourism and transport to provide alternative sources of growth and employment. Agriculture In agriculture, the focus is on enhancing productivity through provision of extension services, controlling and managing livestock diseases, and farmer input support. Other measures being undertaken include the provision of serviced agricultural land through farm block development. The development of essential infrastructure such as roads, dams and electricity in the Nansanga Farm Block has been completed and the process of allotting land to successful applicants is underway. The development of the other farm blocks is expected in the medium term. Energy In the energy sector, the focus is on the expansion of the electric power generation capacity in order to keep supply in line with the rising demand. Government strategy has been to enhance the generation capacity of existing power station as well as constructing new ones. With the programme of upgrading existing power stations approaching completion, the focus will be on the construction of new power stations. The main projects under this programme include the Kariba North Bank Power Station expansion project, the development of the new 600 â&#x20AC;&#x201C; 700 MW Kafue Gorge Lower and the 120 MW Itezhi-tezhi power stations. Government is encouraging the private sector to invest in power generation to cater for both domestic and regional markets. Manufacturing The focus of the Government in the manufacturing sector is to promote investments in order to expand the sector and enhance value addition. In this regard,

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the Government has been undertaking reforms to improve the competitiveness of Zambian products on the international market. Through the Zambia Development Agency, the country is providing attractive incentives for investments in the sector. The Government is also promoting the development of the Multi-Facility Economic Zones (MFEZs) and Industrial Parks as a model for development for the manufacturing sector. The Government has so far earmarked five (5) locations for MFEZ and Industrial Parks development. The five MFEZs are at various stages of development. Tourism In tourism, the focus is on the development of the Northern Tourism Circuit where Government is developing the requisite infrastructure such as roads, electric power, and the airport in order to attract private sector investment into the Kasaba Bay area. At the same time work is continuing on the wider development of the Greater Livingstone Area and Kafue National Park, with the aim of improving access infrastructure, wildlife management and anti-poaching efforts, as well as to increase the number of private investments in the national park. Transport It has been recognised that the successful economic expansion and diversification programme will need to be supported with an efficient transportation system. In this regard, priority has been placed on the development of roads to facilitate domestic and regional trade. Government has also prioritized revitalising the operations of the existing railway system as well as attracting investments in new railway infrastructure in order to ease transportation for bulk cargo in-and-out of the country. Public Private Partnerships (PPPs) The Government has recognised the important role that the private sector can play in the development of infrastructure of the country. In this regard, a legal and institutional framework has been put in place to facilitate the partnering and participation of the private sector in the development of infrastructure. The first project to be developed under the PPP framework, the Kasumbalesa Border Infrastructure, has been completed and was commissioned in March 2011. Other projects to be developed under this framework include power stations, housing infrastructure, roads, airport facilities, more border facilities and infrastructure in many other sectors.

The Zambian Economy

Livingstone Hydro Dam

The First Lady commissioning a school donated

Other Important Reforms

implementing public expenditure reforms to enhance efficiency in the management of public resources.

Other reforms being implemented to sustain the growth of the economy include business reforms aimed at reducing the cost of doing business by creating a competitive business environment; financial reforms aimed at enhancing access to financial services; and public financial management reforms aimed at enhancing efficiency in the management of public resources. With regard to business reforms, Zambia continues to implement aggressive reforms under the Private Sector Development Programme in order to ease the doing of business. The country has undertaken reforms to facilitate the registration of setting up a business, has streamlined the business licensing regime to reduce the number of licenses required to do business and has established the one-stop border post with Zimbabwe to facilitate trade. Through the amalgamation of several agencies, the country has created the Zambia Development Agency, a one-stop facility for export and the promotion of investment. As a result of the business reforms, Zambia has been recognised as being among the top ten global reformers in the world by the World Bank. In the World Bank Doing Business Report 2010, the country improved its overall ranking to 76 out of 183 countries from 90th position out of 173 countries in 2009. The country also has achieved other favourable assessments including being second in the SADC region and fourth best reformer worldwide in starting a business and third in the COMESA region on overall ease of doing business. In the financial sector, the Government has extended the implementation of the Financial Sector Development Programme (FSDP) in order to enhance access to financial services beyond the current 37.3 percent of the adult population as well as encourage competition in the sector. Government will also continue

Prospects for the future During the last few years, the Zambian economy has registered the longest period of sustained positive growth since independence. This outcome has been a result of the favourable policy environment established following the reforms of the early 1990s to support investment, productivity and competitiveness. As reflected in the Sixth National Development Plan (2011 â&#x20AC;&#x201C; 2015), the economy is expected to continue posting strong growth of more than 6 percent per annum over the medium term. This robust growth is expected to be diversified and driven by growth in agriculture, manufacturing, construction, transport and communication, tourism and the continued expansion of the mining sectors. Other macroeconomic indicators are also expected to remain favourable. With these favourable economic prospects, reinforced by the long history of peace and democracy, Zambia is poised to take its rightful position as a stable and competitive destination for both domestic and foreign investments.

The new Chirundu â&#x20AC;&#x153;one-stopâ&#x20AC;? Border crossing between Zambia and Zimbabwe

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FINANCE

Talk to a person who can understand and cook for a person who can be satisfied. Zambian proverb

Finance

THE HON. ALEXANDER B. CHIKWANDA MINISTER OF FINANCE AND NATIONAL PLANNING Zambia’s fiscal policies and national planning activities are anchored around the national development objectives established by the Ministry of Finance and National Planning. They are directed towards promoting economic growth, employment creation and poverty reduction. In my Ministry’s capacity to plan for the economy and mobilize financial resources into the key areas of development, we have established major plans to construct infrastructure across various sectors of the economy through the PPP arrangements. These plans include roads, airports, farming blocks, and power generation. These developments, along with an increase in resources granted towards healthcare and education, will contribute greatly to realizing our National Vision Plan. The mining sector remains fundamental to Zambia’s economic growth. It contributes greatly to the economy through its creation of employment and generating a general increase in the disposable income of Zambians. The Bank of Zambia’s monetary policy framework is focused on maintaining a single digit inflation rate and the link between changes in Central Bank interest rates and commercial bank lending rates. The financial performance and condition of the banking sector in the first half of 2010 were satisfactory following the adverse impact of the global financial crisis in 2009. The sector’s earnings and profitability improved and I am hopeful that this growth trend will continue. On aggregate, the banking sector was adequately capitalized and the liquidity position remained satisfactory. There was some deterioration, however, in the quality of commercial banking assets as a result of an increase in the level of non-performing loans following the global credit crunch. Since March 2010, however, the level of non-performing loans has stabilized. Furthermore, the level of non-performing loans does not represent a major systemic threat, as the majority of the banks are generally well capitalized and profitable. The financial sector is developing quickly as new and innovative financial services, such as the introduction of mobile and Internet banking services, have revolutionized the provision of efficient financial services nationwide. Furthermore, the introduction of these services in rural areas without banks has the greatest potential to financially empower millions of Zambians across the furthest reaches of the country. Money supply grew strongly in 2010. This reflected the broader recovery in domestic economic activity and increased domestic financing for the Government budget. In 2010, growth in money supply increased by 23.6 percent from 2.8 percent in the corresponding period in 2009. Much of this growth was a result of increased lending to the Government. The most important element for me to highlight is that Zambia has turned around substantially and is poised for serious growth. The growth continues today and looking ahead I am quite optimistic that we will continue to see this growth. This growth represents genuine hope that the main challenges facing Zambia will become a thing of the past. Sincerely, Alexander B. Chiwanda MINISTER

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Finance Overview Considerable growth has been witnessed in the Zambian financial sector following its liberalization in 1991. The establishment of the Lusaka Stock Exchange, and the repeal of the Exchange Control Act, have all contributed to strengthening the Zambian capital markets. The government-led Financial Sector Development Plan (FSDP), which has entered its second phase of implementation, aims to achieve a stable, sound, and market-based financial system. Such a financial system will be able to support the efficient mobilization and allocation of resources necessary to achieve economic diversification, sustainable growth, and poverty reduction. The Zambian financial sector was not immediately affected by the global credit crunch, as was reflected by the continued stability of the banking sector. This was due to the fact that the inter-bank market operated normally, and most banks had adequate levels of capital. However, this success in light of global financial problems derived from the sector’s limited integration with the broader international financial markets. Furthermore, the country’s financial sector had no exposure to the toxic assets that led to the crisis in most developed markets. Nevertheless, the subsequent global economic recession did lower foreign capital inflows and bring about a loss of foreign exchange reserves, driving up domestic inflation as a result of the Zambian Kwacha’s depreciation against other major currencies.

2009 from the 26.8 percent recorded in December 2008. Despite the global financial crisis and its adverse impact on banking systems globally, the overall financial condition of the banking sector (including non-bank financial institutions) in Zambia at endSeptember 2009 was satisfactory, and all banks remained adequately capitalized and operational. In addition, the performance of the Lusaka Stock Exchange’s all-share index has shown strong signs of recovery. Yet, the quality of loan performance declined, with the percentage of non-performing loans rising to 13 percent by the end of 2009, compared with 7.2 percent in December 2008. This decline was somewhat mitigated by the adequate capitalization of commercial banks. More positively, five new commercial banks have been granted operating licences, namely: First National Bank Zambia Ltd; United Bank for Africa Zambia Ltd; Ecobank Zambia Ltd; International Commercial Bank Zambia Ltd; and Access Bank Zambia Ltd. This is a clear and decisive demonstration of continued foreign investor confidence in the Zambian economy and government policies.

MONETARY & FINANCIAL DEVELOPMENTS Broad money growth in 2009 is declined to 10.7 percent, from the 21.8 percent recorded in 2008. This is mainly due to a decline in domestic credit growth, which slowed down to 12.3 percent from the 37.8 percent recorded in 2008. This is mainly attributed to weaker domestic demand and much harsher lending conditions now implemented by commercial banks. During the first three quarters of 2009, interest rates on government securities were generally stable. The monthly average interest rate on treasury bills decreased marginally to 16.8 percent by September 2009, compared with 17.1 percent recorded in December 2008. The monthly average interest rate on government bonds was at 19.5 percent in September 2009 compared with 17.6 percent in December 2008. However, the average commercial bank lending rate, had risen to 29.6 percent in September

Indo-Zambia Bank branch in business district, Lusaka

MONETARY AND FINANCIAL SECTOR POLICIES Monetary policy will continue to focus on sustaining macroeconomic stability and maintaining the singledigit inflation reached in 2009. In light of experiences with the global economic crisis, it became evident that the current framework, based on monetary aggregates, provides little room for monetary policy to effectively counter adverse cyclical conditions by way of lower interest rates. In this regard, the Bank of Zambia (BoZ) is

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Finance

reviewing its monetary policy framework with a potentially shifting from its strict use of monetary aggregates to the use of short-term interest rates as the anchor for new monetary policy. With regard to the development of financial markets, the BoZ, in consultation with stakeholders, was to introduce an overnight lending facility to commercial banks. This will increase liquidity in the money market and improve the effectiveness of monetary policy. Another innovation will be the introduction of a framework to facilitate secondary market trading of government securities and other debt instruments. This will provide additional liquidity to investors and provide information that will assist in improving the efficiency of financial market operations. To promote financial stability and safeguard the economy against the lagged effects of the global financial crisis, BoZ is revising the lender of last resort policy. The policy will be aligned with accepted international standards to ensure that it remains effective and relevant under prevailing circumstances. In addition, the government is working on a financial sector contingency plan, which will deal with problems in a systemic nature.

The Development Bank of Zambia) and savings and credit institutions (1 – The National Savings and Credit Bank). There are also 44 Foreign Currency Exchange offices (Bureaux de Change), as well as Credit Reference Bureau Africa Limited, a new entrant to the financial sector. The Bank of Zambia Zambia’s banking and financial system has undergone a process of modernization and streamlining of operations. The country’s central bank, the Bank of Zambia, has improved both supervision and regulation of the sector. This has included revoking licences of insolvent banks, denying bailouts, limiting deposit protection, strengthening loan recovery efforts, and upgrading the training and incentives of bank supervisors. These measures have resulted in a financial sector that is reasonably efficient, sound and profitable. A draft of the Bank of Zambia Act, which aims to give more operational autonomy to the bank, has been finalized.

Furthermore, during 2010 the government is to commence the implementation of the second phase of the Financial Sector Development Plan (FSDP). This is expected to improve access to credit and reduce the high cost of borrowing. In order to hasten the detection and prevention of financial irregularities, more resources are being made available to the offices of the Auditor-General and the AntiCorruption Commission. In addition, the government is introducing a Financial Intelligence Unit to enhance the fight against financial crime.

BANKING & FINANCIAL SERVICES The financial sector in Zambia comprises of banks and non-bank financial institutions (NBFIs) which are regulated and supervised by three agencies; namely, the Bank of Zambia (BoZ), the Pensions and Insurance Authority (PIA) and the Securities and Exchange Commission (SEC). The Banking and Financial Services Act was amended in 2005. According to 2010 BoZ figures, there are 17 commercial banks in Zambia, which currently dominate the financial system. NBFIs consist of leasing and finance companies (12), building societies (3), microfinance institutions (23), development finance institutions (1–

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Bank of Zambia, Lusaka.

The Bank of Zambia recognizes that financial stability is essential for strong macroeconomic performance and execution of monetary policy. This entails ensuring that financial service providers are adequately capitalized and have appropriate risk management systems. In 2006, the Capital Adequacy Regulations of 1995 were amended to provide for a tiered capital structure to encourage entrants into the financial sector. The review was aimed at ensuring that banks are adequately capitalized at their commencement of operations, and as they operate. The bank has over the years made progress in modernizing payment systems accordingly with improvements in information technology. The National Payment Systems Act No.1 (NPSA) enacted in 2007 has enabled the BoZ to develop and implement national payment systems. The bank has designated players wishing to

Finance

provide payment services such as money transfer services and mobile banking. It has also seen the introduction of a tax payment stream on the Real Time Gross Settlement (RTGS) system. These developments have strengthened the capacity of BoZ to monitor transactions and to ensure that only safe and efficient institutions are allowed to provide payment services. In order to improve the credit culture in the country, the BoZ issued the Credit Data (Privacy) Code and the Credit Reference Services (Licensing) Guidelines to facilitate the establishment of a credit and reference bureau. Subsequently, the first credit bureau – Credit Reference Bureau Africa Limited (CRBAL) – was formally launched in January 2007. This is allowing for increased credit extension because of better risk profiles; reduced credit processing times, costs as well as loan write-offs; lower borrowing costs; and an enhanced credit culture. All commercial banks have since signed the Service Level Agreement (SLA) with CRBAL. The Banking and Financial Services Act (Provision of Credit Data and Utilisation of Credit Reference Services) Directive was issued on 10 December 2008. All banks and NBFIs are required to use the services of the credit reference agency before granting credit to a customer. Commercial Banks Zambia’s commercial, investment and merchant banks offer a wide range of financial services. Almost all commercial banks now have Automated Teller Machines (ATMs) and Point-of-Sale (POS) terminals. The roll out of the Electronic Switch is well underway. In 1969, the Zambian government, to foster national development, established the Zambia National Commercial Bank, more commonly known as Zanaco. It is the country’s largest bank in terms of outreach, and according to the latest research, it also has the largest market share in terms of accounts held. Zanaco partnered with Dutch bank Rabo Bank, a highly credible bank with a triple AAA rating, in April 2007. Under this partnership, Zanaco has designed broad-based, affordable banking services for its retail customers and structured innovative financial solutions for large corporations, agri-business and the public sector—all the while substantially investing into a versatile banking information technology platform. With its empowerment profile, extensive national presence of 56 branches and agencies, and its development of new and exciting e-commerce products, Zanaco is well placed to respond to the growing diversity financial solutions needed in Zambian society.

Finance Bank Zambia (FBZ), one of the leading and largest private banks in Zambia, has operated in the country for almost 22 years. During this time it has registered strong performance and growth, from an initial single branch operation in Lusaka to an impressive network of over 50 outlets strategically positioned in major commercial and agricultural centres across the country. Key directorates and divisions are: finance, operations, credit, institutional/corporate banking and marketing, treasury, international banking and products, information systems, and audit and compliance. In 2008 Credit Suisse successfully completed its acquisition of 40 percent of the capital issued by FBZ. This partnership has speeded up the bank’s expansion programme in the region and has recently applied for a banking licence in the Democratic Republic of Congo to establish Finance Bank DRC. Negotiations with the Reserve Bank of Zimbabwe are also well advanced in terms of securing a licence to commence banking operations in that country, and a wholly owned subsidiary of Finance Bank (Micro Finance Zambia Ltd) has been registered. Ecobank Zambia is a full-service bank, providing a broad range of products and services to the government, financial institutions, multinationals, international organizations, SMEs and individuals. The bank aims for a balanced business mix of retail, wholesale, and investment banking activities. Ecobank’s parent company, Ecobank Transnational Incorporated (ETI) was incorporated in 1985 and has its headquarters in Lome, Togo. Ecobank’s vision is to build a world-class pan-African bank and to contribute to the economic and financial integration and development of the continent. Owned by more than 180 000 local and international, institutional and individual shareholders, Ecobank has over 11 000 employees from 29 different countries in over 700 branches. Ecobank Zambia opened its doors to the public on 24 August 2009. Its head office and first branch are located at the Arcades roundabout in Zambia’s capital, Lusaka. More branches are planned for further expansion in the years to come. Investrust Bank Plc is a listed bank on the Lusaka Stock Exchange and has branches in Lusaka, Chipata, Luangwa, Kitwe, Chililabombwe, Solwezi and Livingstone. Furthermore, a branch has been opened in the mining town of Lumwana, making Investrust the first wholly indigenous bank to establish a fully-fledged branch in Zambia.

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Finance

Non-bank financial institutions Non-bank financial institutions (NBFIs) include all financial institutions that are not classified as commercial banks, which includes: leasing and finance companies, housing financial institutions (building societies), savings and credit institutions, development finance institutions, microfinance institutions and currency exchange offices (bureaux de change). NBFIs present an opportunity to transform the financial sector in Zambia through their role in long-term lending and provision of financial services to under-served rural consumers and small businesses often ignored by traditional banks. Development finance institutions (DFIs) were originally established and funded by the government under separate statutes. The only remaining DFI is the Development Bank of Zambia (DBZ), which provides medium to long-term development finance. DFIs were brought under the supervision of the Bank of Zambia (BoZ) after the amendment to the Banking and Financial Services Act (BFSA) in 2000, with subsequent restructuring of the DBZ in 2002. The DBZ is currently governed by the Development Bank of Zambia (Amendment) Act of 2005. The DBZ has recently re-launched its Enterprise Development Project’s multi-purpose credit facility. Originally launched in 2003, it is an investment credit line dedicated to the support of capital investments and a short-term credit line for financing export pre-shipment activities. The fund has grown to US$ 52 million from the original US$ 40 million, and is expected to grow even more as more financial institutions are becoming eager to participate in the initiative. Under BoZ supervision since the early 1990s, leasing companies are commercial ventures established under the Companies Act, whose principle activities are the provision of asset-based finance.

Industrial Credit Company (ICC) Zambia was established 45 years ago and is the largest independent leasing company in Zambia, with a trusted brand. Being independent brings with it opportunities and challenges. The two biggest challenges are access to liquidity and the cost of funding. However, the bank is discovering that being an indigenous Zambian bank provides a significant competitive advantage over the international banks, which tend to centralize operations and take a ‘one-size-fits-all’ approach to their operations in emerging markets. The business has just finalized a strategic partnership with an East African investor that brought US$ 20 million into the operation in the first half of 2010. ICC feels that indigenous banks will be the way of the future and that international banks will struggle to adapt to the culture and ethos that more and more Africans are demanding. The bank is very proud of its heritage, what it has achieved and where it has come from. Housing Finance Institutions (HFIs), which traditionally provide banking services and mortgage lending, have tended to take two major forms – namely that of building societies and employer-sponsored housing loan schemes. Such building societies are governed by the Building Societies (Amendment) Act of 2005. The country’s three building societies are deposit-taking institutions operate as: the Finance Building Society, the Pan African Building Society and the Zambia National Building Society (ZNBS). Rural banking and microfinance institutions deal directly with the public, take deposits and make loans to individuals. Established under various pieces of legislation, such as the National Savings and Credit Bank (NSCB) Act, the Cooperatives Act, the Societies Act. The NSCB and microfinance institutions were brought under BoZ supervision following amendments to the BFSA in 2000. In 2005, amendments and updates were made to the NSCB Act. The BoZ has reviewed and submitted reports on the review of the revised ZNBS Corporation Strategy Plan (CSP) and the NSCB Institutional Development Plan to the government. Based on these reports, the government is expected to recapitalize both such institutions accordingly.

Minister of Finance, Hon. Situmbeko Musokotwane at the launch of IZB Internet Banking product

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Bureaux de change, or Foreign Currency Exchange Offices, deal in foreign exchange, particularly of the British Pound, US Dollar and South African Rand in addition to the Zambian Kwacha. Although those that are established by major banks are able to ex-

Finance

change money into many more currencies as well. The sector is governed by the Banking and Financial Services (Bureau de Change) Regulations, which were amended in 2006.

Mulungushi Conference Centre, one of the main venues in Lusaka hosting a wide selection of conferences and events.

Pension funds Pension scheme management has become more challenging in view of the recent global financial crisis, with the decline in stock market valuations having negatively affected the provision of pensions worldwide. Pension funds in Zambia have not been spared throughout the crisis, as they hold more than 70 percent of the total market capitalization on the Lusaka Stock Exchange.

dated and harmonized. The Pension Scheme Regulation Act of 1996, which provided for the administration and regulation of all pension schemes with the exception of the National Pension Scheme (governed by the National Pension Scheme Act), has been replaced by the Pension Scheme Regulation (Amendment) Act, which came into effect in 2006. Draft legislation to harmonize the industry was submitted to the Ministry of Finance and National Planning in October 2009 for consideration. The FSDP also recommends enhancing tax incentives for pension funds; effecting consumer education programmes; conducting a study on viability of personal pension plans; training local actuaries and establishing investment guidelines. Measures to build capacity at the Pensions and Insurance Authority (PIA) have been put in place, with the programme having included setting up systems and manuals as well as seminar participation. The PIA has been involved in the formulation of the National Social Security Bill under the Ministry of Labour and Social Security, which seeks to bring NAPSA under the supervision of the Registrar of Pensions and Insurance at PIA. Proposals to amend the provision in the Pension Scheme Regulation Act, which exempts NAPSA from supervision, were submitted to government and were under consideration in 2009. The government has since issued a letter of intent for NAPSA to be supervised by PIA.

There are several types of pensions on offer in Zambia â&#x20AC;&#x201C; personal pensions, group occupational pensions and public pensions. Unlike the National Pension Scheme, which is compulsory and is designed to provide social security in the form of a basic pension, occupational group pensions are supplementary schemes sponsored by private sector employers and employees. The National Pension Scheme Authority (NAPSA) runs the National Pension Scheme. Other major pension funds are the Public Sector Pension Fund (PSPF) and Local Authorities Superannuation Fund (LASF). The Association of Pension Fund Managers (APFM) represents the combined interests of these pension funds, as well as some smaller ones. The cumulative number of NAPSA members registered since its inception in 2000 is slightly above 900 000, with about 600 000 active members and a further 18 000 employers registered. Under the Financial Sector Development Plan (FSDP), pension scheme legislation is being up-

One of Cavmont Bankâ&#x20AC;&#x2122;s new branches following the launch of their new branding nationwide

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Finance THE INSURANCE SECTOR The insurance sector consists of insurers, re-insurers, brokers, assessors, adjustors and policyholders. In 1970 the Government of Zambia formed the monopoly Zambia State Insurance Corporation (ZSIC) in order to provide low cost insurance to indigenous Zambians. This state of affairs existed until the liberalization of the industry in 1992. The Insurance Act of 1997 is the principal piece of legislation governing the supervision and regulation of the insurance industry. As an insurance supervisor, the Pensions and Insurance Authority (PIA) is tasked with maintaining an efficient, fair, safe and stable insurance market for the benefit and protection of policyholders. A number of local insurers have since emerged and competition has increased. However, the market is still relatively small. The ZSIC currently has the broadest distribution network, covering all nine provincial centres and some critical districts. The corporation has launched an aggressive marketing drive to promote its agricultural products in rural areas. The Insurance Act was amended in 2005 under the FSDP to include: • Compulsory local shareholding in insur ance companies • Exhaustion of local capacity prior to carry ing out reinsurance • Fostering investment of insurance funds in Zambia • Revisiting insolvency requirements and investment guidelines Madison Asset Management Company Limited (MAMco) is a newly established investment management company licensed by the Securities and Exchange Commission to provide investment advisory and fund management services. MAMco is a fully owned subsidiary of Madison Financial Services Company Limited (MFSL), which is a respected financial services group in Zambia. MAMco owns and operates Madison General Insurance Company Zambia Limited and Madison Life Insurance Company Zambia Limited, both of which are 100 percent subsidiaries of the LSA Group.

THE LUSAKA STOCK EXCHANGE Established in 1993 and opened on 21 February 1994, The Lusaka Stock Exchange (LuSE) has played a key role in fostering the economic transformation of the country. The formation of the LuSE was part of the Zambian government’s economic reform programme

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to develop the financial and capital markets in order to support and enhance private sector initiatives. The LuSE is made up of corporate stock broking members and is incorporated as a non-profit limited company. Currently the member brokers are Stockbrokers Zambia Limited, Intermarket Securities Limited and Pangaea (Renaissance Capital)/EMI Securities. Companies listed on the exchange currently range from those of the banking, retail trading, oil marketing, and manufacturing sectors to those of property, agricultural processing, hospitality and investment. The exchange has been set up as a modern stock exchange based on the most current international standards and practices. These include use of a central depository system, trade for trade clearing and settlement process, rolling settlement three days after trade date (T+3), and meeting G30 recommendations for clearing and settlement system design and operation. The Lusaka Stock Exchange’s automated trading system went live in November 2008 and has since been relatively well received. The LuSE has a unified market, of both bonds and equities. From its inception the exchange offered trading in equity securities and in March 1998 became the official market for trading in government bonds. Trading activities at the Lusaka Stock Exchange (LuSE) during 2009 reflected the effects of the global financial crisis. Like many global equity markets, the LuSE’s allshare index recorded a decline, particularly during the first four months of the year. However, the index had recovered from a low of 2 096.7 in April 2009 to close at 2 807.3 at end-September 2009. Market capitalization, which had fallen to K18 583.4 billion in April, recovered to K22 651.0 billion by end-September 2009. A common technical interconnectivity platform presently being developed will allow investors to trade stocks across securities exchanges in the Southern African Development Community (SADC). This presents further growth and exposure of LuSE in the future. Investment incentives Several measures have been put in place to ensure investor confidence and protection within the LuSE. The market is regulated by the 1993 Securities Act and enforced by the Securities and Exchange Commission. The act is specifically designed to ensure adequate investor protection and support the operation of a free, orderly, fair, secure and properly informed securities market. There is also a compensation fund established under the act, designed to compensate persons who

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suffer pecuniary loss occasioned by the default of a licensed dealer or licensed investment advisor. The LuSE offers several incentives to investors to promote rapid development of the capital market in Zambia. In addition to the absence of restrictions on shareholding levels and foreign ownership, these include: • No capital gains tax • No withholding tax on dividends paid by listed com pany to individuals • Corporate income tax discount of 2 percent for companies listed on the LuSE for the first year of listing • A further 5 percent discount if offer results in at least 33 percent uptake by Zambians • No property transfer tax on listed securities For further information, log on to www.luse.co.zm.

was the changing profile of the financial services sector and a pressing need to develop effective means of supervising the different sectors, with large financial conglomerates and integrated product development serving to blur the traditional boundaries between banks and non-bank financial institutions. A number of activities have already been undertaken under the FSDP, such as the establishment of a Credit Reference Bureau. Similarly, policies and legal and regulatory frameworks have been developed to take into account the evolving financial environment. These developments have resulted in a considerable increase in the number of banks and other financial service providers in the country. Furthermore, the Bank of Zambia Strategic Plan 2008-2011 has made financial inclusion one of its strategic objectives. A Deposit Protection Scheme (DPS) is being established for all eligible banks and deposit taking financial institutions. The draft Deposit Protection Scheme Bill has been developed and a meeting for stakeholders was convened in December 2009. Legislative drafting was undertaken during the first quarter of 2010. A policy on rural banking is being developed under the Rural Finance Programme, and a scoping study was finalized in December 2009. The second phase began in January 2010 and consists of an examination of existing policy gaps, identifying key issues, and carrying out research for the betterment of financial policy.

BBZ handover of Vehicle to Breakthrough Cancer Trust

THE FINANCIAL SECTOR DEVELOPMENT PLAN (FSDP) The financial sector in Zambia is considered relatively under-developed and has had limited success in reaching all sectors of the economy. A study by Finmark Trust revealed that only 33 percent of the total population in Zambia had access to financial services. The survey also indicated that most Zambians prefer to invest in non-financial instruments, such as a business, livestock, land or agricultural equipment. In recognition of the strategic importance of the financial sector to the country’s development and poverty reduction efforts, the Zambian government launched the Financial Sector Development Plan (FSDP) in 2004 to address weaknesses that had been identified in the financial sector. The FSDP is a comprehensive strategy aimed at achieving a financial system that is sound, stable and market-based, and able to support the resource mobilisation necessary for economic diversification and sustainable growth. A key motivator behind the plan

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Phase II of the FSDP Following the Financial Sector Assessment Programme (FSAP) report of November 2008, the World Bank and IMF proposed that the FSDP Phase II Project document be expanded to take into account implementation of the policy recommendations from the FSAP. In view of the issues currently outstanding from FSDP I, as well as new short to medium-term financial sector reform recommendations arising from the 2008 FSAP, the FSDP implementation period had been extended for a further three years until December 2012. FSDP II proposes three project components; namely, market infrastructure, increasing competition and access to finance. The focus of the programme will include implementing the following project activities: • Consumer awareness on the cost of banking services • Obtaining approval on investment guide lines for public and private pension funds • Facilitating adoption of good corporate governance principles by institutions investing in companies that observe good corporate best practices

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• Finalization of the Sovereign Credit Rating for Zambia • Dissemination of findings of the second FinScope Consumer Survey. • Finalization of the proposed modernisation and harmonisation of financial sector legislation under the law review exercise. • A study on reforming the financial sector tax regime • Development of a framework for channelling long-term funds through a wholesale or apex financial institution.

ACCESS BANK ZAMBIA LIMITED Mukwandi Chibesakunda Managing Director Plot 682 Cairo Road (North End) PO Box 35273 Lusaka Tel: +260-211-227941 Fax: +260-211-227959 mukwandi.chibesakunda@accessbankplc.com www.accessbankplc.com Access Bank Zambia Limited was launched in September 2008. Access is positioned to become a leading force in the Zambian financial services front in line with the Access Bank Group model. The Access Bank Group is a Nigerian based bank. The group serves over two million customers from 130 branches located in all major commercial centres and cities across Nigeria, eight other African countries (Burundi, Côte d’Ivoire, Democratic Republic of the Congo, Ghana, Rwanda, Sierra Leone, The Gambia, Zambia), the United Kingdom, and three non-banking subsidiaries - United Securities Limited, Access Homes and Mortgages Limited, and Access Investment and Securities. They are currently one of the largest banks in Nigeria with shareholder’s funds in excess of USD 1.23 billion, Assets and Contingents in excess of USD 5.64 billion and a deposit base in excess of USD 3 billion. Access Bank Zambia aims to be ranked among the top 5 banks in Zambia by the year 2012 as measured by profitability and innovation. This includes their deposit base, exceptional customer service delivery, trade finance, structured trade and practice of Corporate Governance. They intend to increase their branch network to 5 branches by the year-end of 2011. Access Bank has been a trailblazer in the market, initiating many unique innovations to the Zambian financial services market. They were the first bank to issue customers electronic statements and they were the first to offer Credit Cards. Their Access Credit Card and Visa debit card are equipped with Chip and Pin technology, which offers the latest safety features available

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worldwide. They also provide mobile banking solutions, which enable their customers to receive SMS alerts on all account activity. Access Bank’s key differentiation strategy lies with their advanced technological platform. This has provided them with the capacity to launch certain products very quickly onto the market and meet their customer’s needs. They actively work on creating tailored financial solutions by developing unique structures to accommodate both SMEs and larger corporate clients. Therefore, they have positioned themselves as an active institution directly contributing to the growth and development of the Zambian economy. Their vision is to transform Access Bank into a worldclass financial service provider, while upholding their mission of going beyond the ordinary and delivering the perceived impossible in the quest for excellence. “When Access entered the Zambian market, we recognized that the market was ripe for someone coming in with a different approach. Access has managed to achieve this new approach to banking by understanding what their customers required in financial services. We are now well placed to ascend to where we want to be and all we need to do is maintain our trajectory and keep growing.” Mukwandi Chibesakunda Managing Director

AON ZAMBIA LIMITED Vincent Witt Managing Director 3rd Floor Farmers House Central Park Cairo Rd. PO Box 35403 Lusaka Tel: +260-211- 236685 / 6 Fax: +260-211-236688 vince_witt@aon.co.zm www.aon.co.zm Aon is a company that specialises in the brokerage of insurance services and products as well as the provision of risk consultancy services. With over 600 offices in more than 125 countries, Aon is a true leader within its sector. Aon has demonstrated its commitment to Africa, with an unrivalled network of subsidiaries in 16 countries and correspondent offices in a further 12.

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Aon’s presence in Zambia followed the acquisition of the Minet Group worldwide in 1997. Minet entered the Zambian market in 1996 following the liberalization of the insurance industry. Previously, Minet had been operating in Zambia from 1952 until 1976 when the insurance market was nationalized. One of Aon’s core business philosophies is that of interdependence through global networking allowing Aon offices and their clients to access resources and expertise in any discipline from regional and international centres. The company differentiates itself from its local competitors through its ability to provide a full range of insurance and risk consultancy services including retail insurance broking (all class of non-life insurance), risk management services (loss control surveys), employee benefits consulting (group life assurance, funeral and medical schemes) and pension fund administration. Aon Zambia is the largest broker in the Zambian Insurance market. The Company conducts business with the highest professional and ethical standards and works hand in hand with Zambia’s leading corporations.

BANCAC Dana Botha Managing Director ABC Pyramid Plaza Building Corner of Church Rd. & Nasser Rd. PO Box 39501 Lusaka Tel: +260-211-257970 / Fax: +260-211-257980 dbotha@africanbankingcorp.com www.africanbankingcorp.com BancABC offers a diverse range of financial services including personal, business and corporate banking as well as asset management, stock broking and treasury services. Guided by its core values of professionalism, people, innovation, passion and integrity, BancABC is pursuing its vision to be the preferred banking partner in Africa by offering world class financial solutions for the benefit of all its stakeholders. BancABC is realizing this vision by building profitable, lifelong customer relationships through the provision of a wide range of innovative financial products and services. BancABC has a proud heritage dating back to 1956. The Group, which has its head office in Botswana, was formed as a result of a series of mergers and acquisitions of financial institutions operating in Southern Africa. This has given BancABC a strong geographical footprint as well as a sound understanding

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of the diverse financial markets within the region. As a result, the Bank has operations in Botswana, Mozambique, Tanzania, Zambia and Zimbabwe and a group services office in South Africa. BancABC, previously known as African Banking Corporation, rebranded in April 2009, in line with its expansion into retail banking. BancABC will be opening retail-banking operations across all territories by the end of 2010. BancABC Zambia operates a network of 18 branches across the country. Along with their already established corporate banking services, and recently launched retail operations, they have also begun extensive micro lending operations. Their micro lending operations are a key focus of the Bank’s longterm plans for reaching out to un-banked Zambians and attaining a larger market share. BancABC has its primary listing on the Botswana Stock Exchange and a secondary listing on the Zimbabwe Stock Exchange. The Group’s shareholders include, Old Mutual, Botswana Insurance Fund and the International Finance Corporation. The Management of BancABC, most of whom have a longstanding history with the bank, also holds significant shareholding within the Group thereby offering much needed stability to all stakeholders. “BancABC understands the make-up of sub-Saharan Africa. As a result, we understand cross border opportunities better than many other banks in the market. This helps us to position ourselves as a top financial institution in the region. “ Dana Botha Managing Director

BARCLAYS BANK ZAMBIA PLC Bret Packard Managing Director Stand No. 4643 & 4644 Addis Ababa Roundabout Postal Bag E-308, Lusaka Tel: +260-211-366150 / 69 Fax: +260-211-226185 bret.packard@barclays.com www.barclays.com Barclays has operated in Zambia for close to 100 years and is one of the country’s foremost financial institutions in terms of financial strength, product offerings and service capability. Barclays Bank Zambia offers the full range of both retail and corporate

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banking products and services. Despite the fact that Barclays is a foreign bank, many Zambians have grown up with the Barclays name, which has led to its perception as a local institution. They have the largest branch and ATM network in the country; currently represented by over 150 ATMs and over 70 offices comprising of full branches and sales centres located throughout the country. Barclays Bank Zambia strives to be the most relevant bank in Zambia with the aim of increasing their stakeholders’ value every day. Barclays maintains four key values: Customers, Community, Colleagues and the Company. With just short of 200,000 customers, Barclays Bank Zambia respects the value of each and every one of their clients. They pride themselves on their ability to go above and beyond the needs and expectations of customers and believe it to be their duty to constantly improve the services they offer. They have many provisions in place in order to gauge customer satisfaction and believe it to be crucial to maintain an open dialogue with both their retail and corporate customers in relation to their service. In June 2010 they launched the Commercial Unit, which streamlined all corporate client services. It helps to offer their clients more personalized and efficient service. The unit will be the principal point of contact for all commercial customer dealings related to transactions, account inquiries and complaints. “A lot of business is reliant on follow-up. The new Commercial Business Unit allows us to better organize our efficient follow-up with our customers. It represents a ‘one-stop-shop’ approach allowing accessibility to a dedicated team which will ensure customers get instant responses on a variety of services and queries.” Bret Packard. Managing Director With regards to Barclays Bank Zambia’s focus on community, they have initiated many social programs to help and improve the lives of Zambians. They understand the importance of sports as a social development tool and therefore have supported the rehabilitation of three football fields namely: Nationalist Stadium in Lusaka, Musa Kasonka Stadium in Ndola and a playing field at Lubwe Mission along the Lake Bangweulu, 10km from Samfya. Barclays also supports ‘Grassroots Soccer’, which uses the power of soccer to fight HIV/AIDS. It is a series of 20 activities that disseminates relevant information and facts about HIV/AIDS. This program gives children the necessary knowledge to lead healthy lives.

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Barclays Spaces for Sports - Grassroots Soccer Graduation.

Another Barclays initiative is ‘Make a Difference Day’ (MADD), which brings together Barclays Zambia employees and customers to participate in different volunteer activities aimed at giving back to the communities in which Barclays operates. This program has touched the lives of many Zambians through mentoring, befriending, desk making, renovating of community centres, painting and decorating of schools, hospitals and prisons. Barclays places great importance on their employees as well. They understand the importance of creating a strong and supportive work environment where each of their 1,200 employees directly contributes to the success of the bank. Beyond creating open dialogue with their customers, senior management also recognize the value in gaining input from their employees who are viewed as their partners in Barclay’s success. Barclays aims to train their employees to reach their full potential. “We are creating an environment which is very inviting, where we ask customers what they want, we listen to what they have to say, and then we deliver on what that is. This helps to create and environment whereby customers and employees feel connected to the Bank and its success.” Bret Packard Managing Director Barclays Bank Zambia is very committed to supporting Zambia’s wider agenda of bringing innovation and development to the market. An example of this is the introduction of debit card account access, SMS alerts and the launching of the “Intelligent ATM” in 2010. Apart from performing all the standard ATM functions, the Intelligent ATM allows customers to make direct and instant cash deposits into their accounts without the need for envelopes; the ATM sorts and counts all Kwacha denominations and advises on the total deposited.

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“Beyond bringing banking services to all the communities of Zambia, Barclays also typically leads innovation in the local market.” Bret Packard. Managing Director Looking to the future, Barclays Bank Zambia will maintain a strong emphasis on their people, both customers and employees. They have positioned themselves as market leaders. As an increasing amount of Zambians start to make use of banking services and more corporate clients enter the market, Barclays will continue to be the bank of choice via their innovative services, attention to detail, and ability to offer worldclass, and affordable banking. “Zambia can easily be seen as the heart of Africa. It has a reputation of stability both political and economical and many more developments are taking place here every year. Barclays has been successful here for close to 100 years because they have contributed to the development of the nation. It is a wonderful destination for investment. By investing in Zambia, you can be a part of something that is evolving quite rapidly.” Bret Packard Managing Director

Cavmont Bank has a wide branch network that ensures easy access to the products and services offered. The Bank has 4 branches in Lusaka. The Other branches are in Chingola, Ndola, Kitwe, Mbala, Mpulungu, Solwezi, Chipata, Kasama and Mansa as well as a sub-branch in Mufumbwe.

CAVMONT BANK LIMITED

Johan Minnaar Managing Director Plot 2374 Thabo Mbeki Rd. PO Box 38474 Lusaka Tel: +260-211-256055 Fax: +260-211-256064 info@cavmont.com.zm www.cavmont.com.zm

Being part of Capricorn Investments Holdings has linked Cavmont Bank to the CIH Group’s banks in Botswana and Namibia. Their knowhow, experience and technology are accessible to Cavmont Bank on a continuous basis. This added advantage is passed on to their esteemed customers as it gives Cavmont an extra pool of capability and skills that can be tapped into.

Cavmont Bank Limited (CBL), previously known as Cavmont Capital Bank Limited, was incorporated on 1 January 2004, as a merger between Cavmont Merchant Bank Limited, incorporated in October 1992, and New Capital Bank Plc incorporated in June 1992. It is a wholly owned subsidiary of Cavmont Capital Holdings Zambia Plc. The Bank has since reached a number of important milestones, one of which is the name change from Cavmont Capital Bank to Cavmont Bank Limited. In 2007 Cavmont Bank embarked to reposition itself, in order to be more visible in the market. Capricorn Investment Holdings Limited (CIH) was identified as an investment partner. The partnership led to a

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recapitalization that allowed the bank to accomplish a modernization of its core banking system and processes. With this new modern banking technology Cavmont Bank is now better positioned to tailor make products and services to suit customers’ needs and requirements. At Cavmont Bank our aim is to ensure that we meet the needs of our customers at every turn in their lives. Cavmont Bank’s product and services cater to individual and business clients alike through the Retail, Community, Treasury, and Foreign Operations functions. The Bank offers Current accounts, Kwacha Call accounts, Savings accounts, Extra Capital accounts and competitive interest rates on Loans and Advances. The Bank also offers Visa Electron Debit Cards to their customers.

“At Cavmont Bank we cater to our client’s needs with personalized service. For our foreign clients we have payment systems such as telegraphic transfers, manager cheques, Direct Debit and Credit Clearing payment systems and bank drafts. Zambia provides a stable environment for conducting business and offers a huge amount of potential across many sectors. Cavmont’s continual aim is to be available for Zambia and Zambians, offering world class banking services” Johan Minnaar Managing Director

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Celpay has an independent distribution network that is comprised of 100 agents, 8 major banks and it recently launched a partnership with Zambia Postal Services Corporation that has over 200 post offices and postal agents. This makes Celpay the single biggest distribution network for mobile banking solutions available in Zambia. Customers therefore have the luxury of paying for goods and services from cash points that are closer to their homes and offices.

Cavmont Bank’s Doors always open for you!

CELPAY ZAMBIA LIMITED Miyanda Mulambo Managing Director No. 1 Central Park Cairo Rd. PO Box 36859 Lusaka Tel: +260-211-220750 Fax: +260-211-220757 miyanda.mulambo@celpay.com www.zm.celpay.com Celpay is a mobile banking and payment solutions provider that serves both individual consumers and corporate clients. The company was incorporated in 2002 and is widely recognized as a pioneer in mobile banking and payments. Celpay won the 2003 Wall Street Journal Europe Innovation Award and is recognized as one of the first mobile payment solutions in the world to have a profitable model. Celpay Zambia is one of the subsidiaries of Celpay International BV a company incorporated in the Netherlands. The holding company also has mobile banking and payments companies in the Democratic Republic of the Congo (DRC), Tanzania, and Zimbabwe. Celpay is currently handling and processing transactions worth K100 billion (approx. US$25,000,000) per month from payments made by individuals and corporate clients for goods and services. Celpay is tried and tested and US$500 million worth of transactions were processed in the last five years. Celpay Zambia expects to reach the US$1 billion mark by the end of 2010. The Celpay payment solution offers both Consumerto-Business (C2B) and Business-to-Business (B2B) payment applications.

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“We are making it possible for the Zambian people to access financial services outside traditional means therefore directly contributing to the development of the country.” Miyanda Mulambo Managing Director

DEVELOPMENT BANK OF ZAMBIA Abraham Mwenda Managing Director Development House Katondo Rd. PO Box 33955, Lusaka Tel: +260-211-228576 Fax: +260-211-222426 mwendaA@dbz.co.zm The Development Bank of Zambia (DBZ) is a Development Finance Institution (DFI) established in the early 1970s as a joint venture between the Government of the Republic of Zambia (GRZ) and public sector financial institutions on the one hand and local private sector and foreign bilateral and multilateral institutions on the other. At the point of its inception, the GRZ and Public Sector financial Institutions constituted the class ‘A’ shareholders and held 90% of the shares while the class ‘B’ shareholders held the remaining 10% of outstanding shares. The Bank has played a pivotal role in promoting Zambia’s economic development. In its mandate to provide medium and long term development finance, the bank invested extensively in agriculture, agro and mineral processing, forestry, quarrying, textile, pulp and paper, fisheries and manufacturing sectors. Between the 1970s and early 1990s the Bank held its place as the most significant financing institution in Zambia providing medium and long-term finance for fixed assets to medium and large-scale enterprises. The bank has introduced a diversified portfolio of products and services in order to promote financial stability by spreading its risks. They aim to expand

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their revenue base and meet the financial needs of a much wider market. The Bank’s strategic objectives for achieving its mission and to play an effective developmental role in Zambia are to: effectively mobilize short, medium, and long-term financial resources required for development on both profitable and competitive terms. They also promote economic activities in the export sector to enhance foreign exchange earnings. Nowadays the bank promotes environmentally friendly commercial and industrial activities and contributes to the development of Zambia’s capital market.

DIAMOND GENERAL INSURANCE LTD Tobias H. Milambo CEO Base Park, Alick Nkhata Rd. PO Box 37041, Lusaka Tel: +260-211-253-723 / 39 Fax: +260-211-253775 tobias@diamond.co.zm www.diamond.co.zm Diamond General Insurance Limited, previously known as Cavmont Capital Insurance Company, was originally established in 2001. Diamond General Insurance is registered under the Companies Act and is licensed by the Pensions and Insurance Authority of Zambia to underwrite non-life insurance or short-term insurance. Diamond’s main objective is to create a world-class insurance company with excellent claims, payment and risk management services. The company’s primary shareholders are Lava Consortium of Zambia which has a 57% controlling share of the company, and ZIMRE Holding of Zimbabwe with a 43% stake in the firm. The company is therefore majority Zambian owned. In August 2009, the company launched a rebranding campaign and now operates as Diamond General Insurance. The company’s continued growth since the launch of the new brand which reflects team spirit and the ability to successfully harness key values that drive their business forward. The unrelenting pursuit of market excellence enables Diamond General to attract high quality intellectual capital, thereby establishing and retaining long-term relationships with clients. Diamond has grown rapidly achieving in excess of 100% compound growth per annum over the last three years. It is a dynamic, high energy and empow-

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ering company that delivers unparalleled services to its clients. As the company evolves to face exciting challenges ahead, Diamond General will continue to listen, observe, think and innovate. “The rebranding process and the company’s ability to pay claims on time contributed to the market confidence which we have gained.” Tobias Milambo Managing Director Diamond General brings together technical and operational expertise, exceptional market contacts and extensive knowledge of the Zambian insurance market. They offer a complete package of non-life insurance products including the management of property risks, construction and engineering risks, liability and casualty risks, professional risks, motor risks and marine risks. In 2009 Diamond General Insurance’s gross underwritten premium reached K20 billion and for 2010 they aim to reach K32 billion. This growth will be achieved as the country’s economic environment improves and its rebranding process gains momentum. Diamond is committed to providing an excellent claims service through maintaining adequate liquidity within their investment program to enable the company to meet its day-to-day claim settlement obligations. Diamond General promises to consistently attend to their clients’ queries in a timely manner. Diamond has engaged in many strategic partnerships to further develop its business and to help meet the needs of the Zambian people. In doing so the company has partnered with Intermarket Bank and Mineral Finance, a micro lending institution. The prime focus of these partnerships is to offer accessible insurance services to people of lower socio-economic standing. Diamond also strives to educate the market on the benefits of insurance. Diamond represents a new generation of insurance companies. Through their innovative products, extensive knowledge of the market and forward thinking managerial structures, their aspirations of becoming the market leader are becoming a reality. “At Diamond, we strive to create a world-class insurance company that within the shortest possible amount of time, will settle our client’s claims and fulfil the promise that we make to them when they buy our insurance products.” Tobias Milambo Managing Director

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ECOBANK ZAMBIA Charity Lumpa Managing Director of EcoBank Zambia Plot No. 22768 Thabo Mbeki Rd.  PO Box: 30705- Lusaka  Tel: +260-211-250056 / 7  Fax: +260-211-250171  ecobankzm@ecobank.com Ecobank Zambia is a full-service bank, providing a broad range of products and services to the government, financial institutions, multinationals, international organizations, SMEs and individuals. The bank aims for a balanced business mix of retail, wholesale, and investment banking activities. Ecobank Zambia is part of Ecobank Transnational Incorporated (ETI), a public limited liability company, established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of ECOWAS. ETI was founded with the objective of creating an

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African owned and managed commercial bank and commenced operations in Togo in March 1988. The Ecobank Group today has developed into a fullservice regional banking institution employing over 11,000 people at over 746 branches and offices in 29 countries including Zambia. The Ecobank Group plans to expand into other African countries as well as create a presence for themselves in the major global financial centres such as London, Paris, Dubai, and Beijing, which have substantial and growing trading links with Africa. Ecobank has already opened a subsidiary office in Paris, and a representative office in Johannesburg has gained approval to open an office in Dubai as well. ETI as a group has two specialized subsidiaries: Ecobank Development Corporation (EDC) and eProcess International (eProcess). EDC was incorporated with a broad mandate to develop Ecobank’s investment banking and advisory businesses throughout the markets within which Ecobank operates. EDC operates brokerage houses on all 3 stock exchanges in West Africa and has obtained licences to operate on 2 stock exchanges in Central Africa: the Douala Stock Exchange in Cameroon and the Libreville Exchange

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in Gabon. The mandate of eProcess is to manage the Group’s information technology capabilities with an ultimate goal of centralizing the group’s middle and back office operations to improve efficiency, service standards and reduce costs.

ence to deliver a broad range of core banking and tailored financial services. They offer specialized financing through the Bank’s head office, which contributes significantly towards Zambian business and economic development.

Ecobank Zambia opened its doors to the public on 24 August 2009. Its head office and first branch are located at the Arcades roundabout in Zambia’s capital, Lusaka. More branches are planned for further expansion in the years to come.

In project financing the Bank has been a leader through their creative financing and funding mechanisms. In the past five years over US$30 million has been dispersed for small and medium-size business development.

FINANCE BANK ZAMBIA LIMITED Dick King Managing Director & CEO Finance Bank Zambia Limited PO Box 37102 Chanik House, Cairo Rd. Lusaka Tel: +260-211-229733 / 40 or +260-211-221419 Fax: +260-211-227544 / 3359 fbz@finanacebank.co.zm www.financebank.co.zm Finance Bank Zambia Limited (FBZ) is a fully licensed commercial bank offering a full range of banking products and services to both the public and private sectors including, international investors, multi-national organizations, development and aid-agencies, nongovernmental organizations, major local corporations, and other financial institutions. They offer a full spectrum of retail and corporate banking operations. FBZ represents a unique asset to the Zambian, COMESA and Central African markets. As one of the leading and largest indigenous private banks, they have become a household name during their 23 years of service to the Zambian community. Since its inception, FBZ has continued to register strong performance and growth, from an initial single branch operation in Lusaka, to an impressive network of 52 outlets in all major commercial and agriculture centres of Zambia. FBZ has recently created an alliance with Shoprite supermarkets in order to develop their in-store Money Market services – which also expands the bank’s hours of operations and general accessibility. Already in operation within the Cairo Road Shoprite, Chilenje Shoprite, Livingstone Shoprite and most recently the Solwezi Shoprite. With the addition of numerous in-store outlets, FBZ has created the largest branch network of all banks in Zambia as of 2011. Finance Bank leverages a strong nationwide pres-

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Apart from their banking activities, Finance Bank holds strong social values. They are dedicated to using their human and financial resources to foster growth and vitality among Zambian communities. They support communities with funding and professional expertise and encourage the volunteer efforts of their employees. In Zambia, Finance Bank is a key to the Zambian market and the FBZ team is available to assist with any banking issues. “Finance Bank has grown into one of the biggest national banks. We have developed a huge footprint in the Zambian financial sector and look to continue to grow and expand into the future. We aim to be the Bank of Choice to all our stakeholders.” Dick King Managing Director

GOLDMAN INSURANCE LTD M. N. Raju Chief Executive Officer 2nd Floor National Savings & Credit of Zambia Building Cairo Rd. (North End) Private Bag W395, Lusaka Tel: +260-211-220316 / Fax: +260-211-227262 goldman@zamnet.zm Goldman Insurance Ltd. was one of the first private insurance companies to start operations in the liberalized Zambian insurance market from 1st April 1992. The main objective of Goldman from the outset was to provide world-class customer service in terms of issuance of documents, claim payments and risk management services. The company has achieved very good results both in respect of growth and profitability since inception. Goldman Insurance Limited is a general insurance company in the underwriting of non-life insurance. They underwrite the following classes of business:

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Fire, Marine, Engineering, Motor, and Miscellaneous Accident. They operate throughout Zambia through their network of 7 offices: two in Lusaka and one in Ndola, Kitwe, Chingola, Solwezi and Livingstone. Since its establishment, Goldman has acquired a reputation for sound underwriting and claims settlement practices, being ever conscious of the fact that they are custodians of public money. Goldman has the right balance of distribution channels consisting of their direct marketing team, agents and brokers. Their top management is highly qualified and experienced in the industry. Goldman has brought together an excellent management and underwriting team that is well respected in the insurance market. Their combined skills in insurance company management and insurance underwriting, coupled with the company’s high standard of service and excellent reputation have ensured Goldman Insurance a leading position in the Zambian Insurance market. The rates for various classes of business are based on the exposure to risk, the reinsurance support, and the vast experience of the technical team. Due to these factors, they are able to quote the most competitive rates to clients. It is Goldman`s policy to be prudent and conservative in underwriting all the risks proposed, bearing in mind the need to observe professional standards, good insurance practice and the client’s requirements. Claim services will be undertaken through the appointed insurance broker or directly where there is no intermediary involved. Goldman maintains adequate liquidity within its investment programme to meet day-to-day claim settlements and the claims service is constantly being reviewed to achieve policyholder satisfaction. Claims are paid in the shortest possible time after receipt of all the required documents. Goldman aspires to maintain their position as market leader and continue to grow with the Zambian economy and safeguard the Zambian people against risk.

INDO-ZAMBIA BANK Shukla Managing Director Plot NO. 6907, Cairo Rd. P.O. Box No. 35411, Lusaka Tel: +260-211-224979 / 225080 Fax: +260-211-225090 izb@zamnet.zm / mdizb@zamnet.zm www.izb.co.zm

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Indo-Zambia Bank Ltd was established in 1984 and represents a unique example of collaboration between Zambia and India. The Zambian Government has a 40% stake in the bank and the other 60% is divided between three important public sector Indian banks – Bank of India (20%), Bank of Baroda (20%) and the Central Bank of India (20%). Indo-Zambia Bank aims to act as a catalyst for the economic development of Zambia through its full range of banking services accommodating the Mining, Tourism, Real Estate, Manufacturing and Agricultural sectors. With over 25 years of experience, Indo-Zambia Bank sets new goals and aims at reaching new horizons each year. They have 12 branches around the country, and plan to keep expanding their network. “We offer a full range of banking services, geared towards a wide spectrum of clients and are aiming to become a truly world-class Zambian bank.” Shukla Managing Director

The Minister of Presidential Affairs, Hon. Ronald Mukuma, MP (r) handing over to a delighted Secretary to the Treasury, Mr Likolo Ndalamei a Bonus Share Certificate issued by the Bank

They are dedicated to the service of the nation and commit themselves to the provision of reliable and efficient banking services to the Zambian people, and aspire to become the bank of choice for all retail and corporate needs. The Bank maintains a large degree of customer confidence and is considered as one of the most secure and customer friendly banks in Zambia. They uphold a very sympathetic and caring outlook for small and medium businesses and provide an array of products geared towards SMEs, Retail, and Corporate Clients. With regards to the Bank’s IT system, in 2008 IndoZambia was proud to migrate to new state-of-the-art Flexcube software. This enabled the Bank to launch Internet banking and additional customer friendly

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products with the goal of making banking a very pleasant experience for its customers. The bank is also live on Real Time Gross Settlement Systems (RTGS) and SWIFT. They have a commitment to the on-going improvement of their IT systems. Throughout the years, the bank has continued to perform well in all major areas of operations. From 2007 to 2010 credit grew by 50%, deposits grew by 30% and the capital adequacy ratio by 40%. As of 2010, total deposits stood at K679.8 billion (US$130 million). Indo-Zambia’s commitment to its shareholders is to provide value for their investments. The bank has consistently paid handsome dividends to shareholders. They paid out a dividend of 70% for the year ended March 31st, 2009. Besides banking, Indo-Zambia Bank has shown a strong commitment to Zambian society and has year after year acted as a responsible corporate entity. The bank earmarks a certain portion of its profits for donations to charitable institutions and hospitals. Indo-Zambia Bank is a shining example of a successful joint venture that emerged out of historic friendly ties between the Government of the Republic of Zambia and the Government of India. “Indo-Zambia Bank have established a very reputable name for itself as a bank you can trust and this reputation has begun to spread all over Zambia.” Shukla Managing Director

LSA GROUP-LAWRENCE SIKUTWA AND ASSOCIATES LTD Lawrence Sikutwa Group Chairman Plot 316, Independence Ave. PO Box 37013 Lusaka Tel: +260-211-257151 / 2 / 4 Fax: +260-211-255075 info@lsa.co.zm www.lsa.co.zm Lawrence Sikutwa and Associates (LSA) is the parent company of the following subsidiaries: Madison General Insurance Company Limited; Madison Life Insurance Company Limited; Madison Health Solutions Limited and Madison Investment Company Limited.

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LSA was formed in 1995 to represent management in the shareholding of Madison Insurance Company Limited after the liquidation of Meridien International Bank Limited, which owned Madison Insurance Company Zambia Limited at the time. Madison Insurance was the first private company to commence operations in the liberalized insurance market on 1 April 1992. From the outset, the main objective of Madison was to provide a first class client service, particularly in relation to claims, as it was a known fact that both individual and corporate clients in the market were concerned about this aspect. From its inception, Madison Insurance Company Limited achieved very good results both in respect of growth and profitability. Following the amendment to the Insurance Act which became law on 1st January 2006 prohibiting the continued existence of composite insurance companies, Madison Insurance Company Limited emerged as the first company to comply with the new Law, and with the approval of the Pensions and Insurance Authority (PIA), split into separate specialist companies now known as Madison Life Insurance Company Limited (MLife) and Madison General Insurance Company Zambia Limited (MGen). Before the split of the company, which gave birth to MLife and MGen, LSA had already set up Madison Investment Company Limited (MICL) in 2004 as the investment wing of the Group. The MICL, whose Mission Statement is “to be Zambia’s leading provider of cost effective finance and non-finance services”, is involved in investment management, property development and management, micro finance, leasing, and business development. The other company under the LSA Group is Madison Health Solutions (Mhs), whose mission statement is to: “be Zambia’s leader in the provision of health care and related products and services at economic and profitable margins.” The Madison brand under LSA has become a household name in Zambia as all the subsidiary companies have spread their tentacles into almost all sectors of the Zambian economy both directly and indirectly through other companies operating under them. An example of this is the group’s entrance into Tourism as Madison Investment Company Limited (MICL) has commenced the construction of a four-star hotel in Kafue at a total cost of US$10 million (about K34 billion). A further example of LSA’s innovative vision has been aptly demonstrated by its MGen subsidi-

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ary, which has scored a first by becoming the only indigenous insurance company to go regional. They opened a branch in Tanzania and likewise have plans to set up branches in other countries throughout the region. Indeed LSA, headed by a career insurance expert-cum businessman, Mr. Lawrence Sikutwa, is living up to its Mission Statement: To be Zambia’s leading business group by participating in every sector of the economy locally and in available opportunities in the region. LSA’s vision is to provide products and services that go beyond the expectations of the Group’s customers in all businesses and to provide quality employment to deserving people. The LSA Group is committed to good corporate governance and upholds a sound code of ethics. The Group believes that for a first class company it is a matter of principle that transparency and candour should be ethically desirable in treating customers and the general public with the respect that is due to them. Accordingly management and staff at all LSA Group companies conduct themselves on the basis of a code of ethical conduct that requires employees to maintain the highest possible standards, and their clients are encouraged to demand no less of such a standard.

THE lusaka stock exchange Beatrice Nkanza General Manager 3rd Floor, Exchange Building, Cairo Rd. PO Box 34523 Lusaka Tel: +260-211-225969 / 228391 / 228537 Fax: +260-211-225969 info@luse.co.zm www.luse.co.zm The Lusaka Stock Exchange (LuSE) was established in 1993 with preparatory technical assistance from United Nations Development Programme (UNDP), the International Finance Corporation (IFC) and the World Bank. In its first two years of operation LuSE and the Securities and Exchange Commission (SEC) were funded by the Government of Zambia as a project on financial and capital market development in Zambia under the multi component private sector development programme. Since 2009, LuSE has operated independently from the government and is funded purely on commissions and fees.

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As of 2010, LuSE has 21 listed companies. These include: African Explosives, Zambia Bata Shoe Company, British American Tobacco Zambia, BP Zambia, Cavmont Capital Holdings Zambia, Copperbelt Energy Corporation, Lafarge Cement Zambia, Farmers House, Farmers House Preference Shares, Investrust Bank, National Breweries, Pamodzi Hotel, Standard Chartered Bank, Shoprite Holdings, Zambeef Products, Metal Fabricators of Zambia, Zambian Breweries, ZCCM Investment Holdings, Zambia National Commercial Bank, and Zambia Sugar. LuSE is made up of stock broking corporate members and is incorporated as a non-profit limited liability company. The role of the Exchange is part of the government’s economic reform programme aimed at developing the financial and capital market in order to support and enhance private sector initiatives. Another important role of the Exchange is to facilitate the divestment of government ownership in parastatal organizations and the realization of a wide shareholder ownership by the Zambian people via a fair and transparent process. The rules and listing requirements of LuSE are backed by supporting legislation enacted as the Securities Act No 38 of 1993. The Securities Act regulates the entire Zambian securities market and is specifically designed to ensure adequate investor protection and support the operation of a free, orderly, fair, secure and properly informed securities market. The Act creates and defines a central market in which both unlisted and listed securities trade on exchange, as opposed to a dual market system. LuSE also expects to attract a foreign portfolio of investments through the recognition of Zambia and the region as an emerging capital market with high potential investment returns. There is no capital gains tax in Zambia and there is no restriction to enter or exit the market. LuSE has been set up as a modern stock exchange based on the most current international standards and practices with a world-class system and custody services. Looking to the future, LuSE looks to be integrated into securities exchanges of the wider African region. This will greatly enhance the levels of activity on the exchange and will likewise enhance the Zambian capital markets in general. “LuSE acts as an effective tool for the development of the Zambian economy. It directly aids the Zambian economy in its objectives to reach sustainable growth and development.” Beatrice Nkanza, General Manager

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NATIONAL PENSION SCHEME AUTHORITY (NAPSA) Stanley Phiri Director General Lusaka House PO Box 51275 Lusaka Tel: +260-211-223772 Fax: +260-211-221195 sphiri@napsa.co.zm www.napsa.co.zm The National Pension Scheme Authority (NAPSA) was established following the reform of the Provident Fund started in 1995. The desire to strengthen pension provision in Zambia culminated in the enactment of legislation to establish a new national pension scheme, to regulate both existing and new occupational pension schemes; and to amend the Civil Service and Local Authority Pension Schemes to strengthen their administration and financing. The Zambia National Provident Fund was a Savings Scheme where benefit payments were dependent on one contingency per member. The design of a Provident Fund failed to maintain the value of the members’ contribution. What’s more, the Civil Service Pension Fund and the Local Authority Superannuation Fund have had inadequate funding problems resulting in unfunded liabilities. The design of the National Pension Scheme Authority has taken into account protection against multiple contingencies. The benefits under NAPSA reflect a preservation of all financial elements in the pension’s formula. In 1996, the National Pension Scheme Act No. 40 authorized the conversion of the Zambia National Provident Fund into a new National Pension Scheme under the National Pension Scheme Authority. The Pension Scheme Regulation Act of 1996 established a regulatory framework for all pension schemes in Zambia except the new National Pension Scheme. NAPSA therefore applies to the Civil Service Pension Fund, Local Authorities Superannuation Fund as well as the numerous private pension schemes under one umbrella scheme, without any compartments. “Being one of the most vibrant financial institutions of Zambia, NAPSA represents a prudent administrator of a crucial security scheme that aims to guarantee its members social protection” Stanley Phiri Director General

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NAPSA is currently the biggest pension house in Zambia with 3 million cumulative members and 496,000 current members. NAPSA accounts for 12,000 employer companies registered, amongst both private and public sector. NAPSA has developed a large network of regional branches (23 points of contact) around the country, and is seeking to work more closely with institutions like National Savings and Credit Bank or the Zambia Revenue Authority to extend its regional reach. NAPSA is also currently developing an integrated IT system that will enable a more efficient and faster delivery of service. NAPSA has mainly invested in securities and equity of various companies throughout Zambia as well as real estate. They invested K3.2 trillion in the form of various projects in 2010. The investment portfolio of treasury bills stands at K396 billion. NAPSA has so far invested K286 billion into the Levy Business Park and K91.3 billion and K63.6 billion into the Kalulushi Housing Project and Nyumba Yanga Housing Project, respectively. NAPSA aims at developing and diversifying its investment portfolios to remain sustainable for future generations. The final addition to the Levy Business Park will include a double volume shopping mall that will bring high-profile international and local tenants, offering a wide range of products and services, including entertainment, leisure and movie theatre facilities. The Levy Business Park will be completed shortly. The Kalulushi Housing Project is scheduled for completion in of May 2012. The Kalulushi Project is expected to create approximately 500 jobs during construction, and will be composed of 438 mixed profile-housing units. The Nyumba Yanga Housing Project, which is being undertaken by National Housing Authority (NHA) under NAPSA, will produce a further 300 housing units. NAPSA has also disclosed that its equity investments stand at K316 billion within 16 companies listed on the LuSE as of 31 May 2010. “NAPSA, through its investment activities, is directly contributing to the development of Zambia and will continue to be a strong financial institution helping build the economy for the future.” Stanley Phiri Director General

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NATIONAL SAVING AND CREDIT BANK (NSCB) Leonard Mwanza Managing Director Plot 248B Cairo Rd. PO Box 30067 Lusaka Tel: +260-211-227534 / Fax: +260-211-223296 mwanzal@natsave.com National Savings and Credit Bank, NSCB, is a Government owned financial institution and Zambia’s oldest bank, established in 1972. The bank was created to mobilize savings, especially in rural areas. The bank’s efforts are focused on low and medium incomes. Initially the bank operated through the post office network countrywide. In 1992, the bank decided to establish its own branch network. In 2010, this network summed up to 27 branches all over the country and aims to expand and be present in every district. NSCB’s main focus is to develop micro-credit operations in outlying areas through community based products. This unique feature was created to empower the people to take control of their financial activities. NSCB provides its clients with a wide range of ser-

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vices, which include: Savings accounts with low or no minimum balance required, Loans for Small Medium Enterprises (SMEs) and individuals, Salary advances, Payroll Management, especially to the Government, Making payments on behalf of institutions and Collection of funds on behalf of other institutions e.g. governments. The Bank has developed an Institutional Development Plan (IDP), which spells out the future of the institution. It talks about the recapitalization of the bank and major activities will involve computerization, branch expansion, staff training and infrastructure as well as transportation system development. The IDP’s main focus is on rural finance and wealth creation. NSCB has played, and will continue to play a large role in the economic development of Zambia. “Our bank works not only to make a profit and to increase our balance sheet but also to ensure that the financial mindset of the Zambian people is well educated. We play a critical role in helping Zambians’ understand banking and plan for the future.” Leonard Mwanza, Managing Director

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PENSIONS AND INSURANCE AUTHORITY Martin Libinga Registrar Stand No. 204 Jesmondine (4th Street, off of Central Street) Postal Bag 30X Ridgeway Lusaka Tel: +260-211-290088 Fax: +260-211-293-530 mlibinga@zamnet.zm www.pia.org.zm The Pensions and Insurance Authority (PIA) is the regulatory and supervisory authority for the pensions and insurance industries in Zambia. The Pension Scheme Regulation Act no. 28 of 1996, and the Insurance Act No. 27 of 1997 (both as amended by Act No. 26 of 2005) helped form the PIA. Prior to the enactment of the Act No. 27 of 2005, PIA existed as ‘Office of the Registrar of Pensions and Insurance’ under the Ministry of Finance and Planning. Following the enactment of Act No. 27 of 2005 the Authority became a separate entity. PIA’s mission is to regulate the conduct of the pensions and insurance industries through prudential supervision in order to protect the interest of pension scheme members and insurance policyholders and to foster the industry’s growth, development and stability. They aim to maintain internationally acceptable supervisory and regulatory standards and good corporate governance practices in pensions and insurance. As the regulatory authority for the pensions and insurance industries, PIA’s core functions include licensing, registration, prudential regulation, supervision, formulation and enforcement of standards of conduct for the industry. The PIA also seeks the protection of pension members and policyholders, in addition to advising the government on insurance matters regarding national assets and properties. “I want to see PIA as an Authority that offers maximum protection to policy holders, pension scheme members and the various entities that we regulate.” Martin Libinga Registrar

PRIMA REINSURANCE PLC Exhilda Lumbwe Managing Director Plot 13/62 Central Street Postnet Box 658 or Postal Bag E 891 Lusaka Tel: +260-211-292939 Fax: +260-211-290323 primare@zamnet.zm www.prima-re.com Prima Reinsurance Plc (Prima Re) was incorporated on the 11th of August 2006 as a public limited company (Plc). Prima Re is fully owned and promoted by a group of Zambian Professionals and business entrepreneurs. The Pensions and Insurance Authority of Zambia (PIA) licensed the company in December 2006 to offer reinsurance services in respect to the non-life insurance business. Prima Re is the first Zambian reinsurance company in the market and was officially launched in May 2007 by the Minister of Finance and National Planning. Prima Re can be found listed on the Lusaka Stock Exchange (LuSE). The Securities and Exchange Commission approved the registration of Prima Re shares on 20th December 2007 and the Company was quoted on the second tier market of the LuSE effective 21st December 2007 under the abbreviated name “Prima Re”. The primary shareholders of Prima Re are: the National Pension Scheme Authority (NAPSA), Madison General Insurance company Limited, Madison Life Insurance company Limited, Investrust Bank Plc, Insurance Brokers Association of Zambia (IBAZ), Outnet Marketing Limited, and other institutions and individuals. Prima Re accepts treaty and facultative business in the following classes: Fire, Engineering, Marine, Aviation, Motor, Miscellaneous Accident, and Agriculture. Prima Re is a result driven company. It is paramount for the company to provide quality services and meet its targets. They aim to provide professional and exceptional reinsurance services, to be a leading reinsurance company in the region, and to attain international recognition. In Prima Re’s efforts to attain real growth in order to meet client and shareholders’ expectations, they are supporting and promoting regional economic development through their activities, which promote the growth of the national underwriting capacity. Prima Re’s half-year results for 2010 show a growth in premium income of 34% over the same period in the previous year. The gross premium stood at K5.990

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billion (2009: K4.452 billion). This growth is attributed to the company writing more business from within the greater Southern Africa region in addition to its domestic business. The Balance Sheet continued to grow and stood at K 11.477 billion during the first half of 2010 compared to K8.860 billion in the previous period. These impressive figures give a firm indication of where the company is headed. The company is set to become a market leader. “We strive to be the best reinsurance company in the market. I hope to ensure Prima Re’s strength as a company, which will extend itself to other parts of Africa, offering world class service and contribution to the development of the African insurance industry” Exhilda Lumbwe Managing Director

PROFESSIONAL INSURANCE CORPORATION ZAMBIA LIMITED A K Chawla Managing Director Head Office—Finsbury Park, Kabwe Round-About PO Box 34264, Lusaka Tel: +260 211 366703 Fax: +260 211 222151 customerservice@picz.co.zm ho@picz.co.zm www.picz.co.zm Professional Insurance Zambia offers a wide range of insurance products and policies catering for a diverse range of clients and industries such as Motor, Marine, Engineering, Accident, Fire Aviation and Cargo Insurance. Professional Insurance Corporation Zambia Limited is the largest and fastest growing insurance company in Zambia today. Strong fundamentals along with a strong team of professionals who possess the knowledge, expertise, and experience in the management of all types of insurance, domestically, and internationally ensure that they maintain their position of permanence and growth in the Zambian market. Thousands of individual customers, local and foreign companies, multinationals, banks, NGOs, government and parastatal organizations, learning institutions and other clients have all placed their trust and confidence in Professional Insurance. Twelve

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branches and six mobile offices bring Professional Insurance services to all regions of Zambia. The Company places a lot of importance on information technology services and is continually evolving. It emphasizes human resource development and training, which has translated into the increase of manpower through internal growth and development. Professional Insurance is supported by world class re-insurance firms such as: Munich Re, Swiss Re, Hannover Re, GIC of India and other prestigious regional re-insurance groups, namely Africa Re, PTA Re and Zam Re. Established in 1992 by determined individuals striving to improve the service and overall insurance industry in Zambia, Professional Insurance continues to strive for improvements in all its operations to provide the highest quality services to its clients. The Corporation is eager to work with those interested in entering the Zambian market no matter what industry or sector.

STANDARD CHARTERED BANK Mizinga Melu CEO & Managing Director Standard Chartered House, Cairo Rd. PO Box 32238 Lusaka Tel: +260-211-222-046 Fax: +260-211-225148 mizinga.melu@sc.com www.standardchartered.com Standard Chartered has a history of over 150 years in banking and operates in many of the world’s fastest growing markets. It has an extensive global network of over 1,700 branches (including subsidiaries, associates and joint ventures) in 70 countries throughout the Asia Pacific Region, South Asia, the Middle East, Africa, Europe and the Americas. As one of the world’s most international banks, Standard Chartered employs over 75,000 people, nearly half of whom are women, representing over 125 nationalities worldwide. Standard Chartered Zambia was established in 1906. As of 2010, they were ranked as one of the country’s top 3 banks and employ over 600 people with 20 branches across the country. Standard Chartered Bank Zambia PLC is also listed on the Lusaka Stock Exchange (LuSE). The Bank serves both retail and corporate cus-

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tomers. Standard Chartered’s retail banking offers a wide range of personal banking products and services including; SME banking, transactional current accounts, savings accounts, VISA Electron debit cards, personal loans, mobile banking and wealth management products. They stand out as leaders in the market through their countrywide branch network, expert driven banking, financial advice, cash management solutions and world-class trade services. Their corporate banking services offer corporate and institutional clients flexible financial services to meet their needs. These services include foreign exchange management, cash management, online banking, trade services, Premium Service banking, Global Project Plus and one-stop banking solutions. These services encompass the full spectrum of required products available to donor agencies and suppliers throughout Standard Chartered’s global network. The bank also provides quality advice and information on currencies, interest rates and risk management to customers. Standard Chartered Bank Zambia maintains a large focus on product innovation and sustainable growth. In 2009 Standard Chartered was one of the most profitable banks in the market. They introduced many new products including mobile and Internet banking. These two developments have allowed Standard Chartered to reach more clients, especially the largely un-banked community in Zambia. An additional new product they launched in 2009 is called the ‘Educare Plan’. This is an insurance product designed to cater for children’s education for the future. The Bank stands out as the longest running bank operating in Zambia. Their new brand Here For Good’ offers a promise to the Zambian people that they have been, and always will be a pillar in the Zambian Financial sector. Global Finance has recognized Standard Chartered Bank Zambia as the “The Best Bank in Zambia” over the past few years. “I am most proud of the Standard Chartered brand in its capacity to make a difference for our customers, our communities and our staff. This is why we have our new brand promise ‘Here For Good’. We are here for the long run, we are here for progress, we are here for our people and we are not going anywhere.” Mizinga Melu CEO & Managing Director

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ZANACO - ZAMBIA NATIONAL COMMERCIAL BANK Mark Wiessing Managing Director Zimco House, Cairo Rd. PO Box 33611 Lusaka Tel: +260-211-221358/ 221360/ 38881 / 221584 / 229592/ 221358 / 224005 Fax: +260-211-223082 / 224006 customerservice@zanaco.co.zm lumbweb@zanaco.co.zm www.zanaco.co.zm Zanaco was established by the Zambian Government in 1969 to foster national development and has over the years been instrumental to the country’s progress through various achievements. They have historically been involved in the financing of development projects in all sectors of the Zambia economy, provision of affordable banking services to the Zambian people and infrastructure development in the un-banked rural and urban areas. The underlying mission of Zanaco is to be the ‘Peoples Bank’, by ensuring that the Zambian population has access to banking services. Over the years, Zanaco has grown to become one of Zambia’s leading banks in terms of customer deposits, total assets and branch network. In 2007, Zanaco was partially privatized when Rabobank of the Netherlands acquired 49% of the Government’s interest in the bank. This privatization represented a repositioning on the market in terms of the products that they offer and the quality of the service delivery. In 2008, Zanaco was listed on the Lusaka Stock Exchange. Rabobank currently holds a 46% stake in the company while the government holds a 25% stake, and the Zambian public hold a 29% interest in the bank. Therefore, as the bank is more than 50% owned by Zambians, it is considered to be ‘Citizen Owned’. According to the Bank of Zambia, Zanaco was the most profitable commercial bank in Zambia in 2009. As of 2010, Zanaco stands as the market leader with about a 20% market share and a capital of over K300 billion ($60 million USD). Zanaco has 56 fully functional branches, spread across the entire country. In addition, Zanaco has partnered with the Zambian Post-office known as Zampost to allow Zanaco customers to deposit and withdraw funds from their accounts at Zampost outlets distributed all over Zambia, in both rural and urban areas.

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“As the bank with the largest capital base in the country, we are also the bank that can provide the largest bi-lateral loans.” Mark Wiessing Managing Director Zanaco has developed many new products on the market that have helped facilitate steady growth. They take pride in their advanced eBanking solutions that help to increase their customer’s accessibility to Zanaco’s services. They were also the first bank to offer mobile banking services on the market and the first bank to launch ‘Airtime top-up’ for mobile phones via their ATM network. They look to aggressively increase their customer base. In 2010 they opened more customer accounts per month than all the other banks on the market put together. An important element within Zanaco is the training of Zambian nationals through skills development and employment creation. They believe the drivers of any organization greatly influence the output of an organization. Zanaco takes pride in having a leadership team of credible individuals who inspire, mentor,

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coach and strive to bring the best in the people they supervise. “Zanaco plays a very significant role in the Zambian economy. We are the People’s bank and strive to provide top quality banking services for Zambians in order to accompany the rapidly growing economy.” Mark Wiessing Managing Director

ZAMBIAN REINSURANCE COMPANY LTD. Robert H. Sichilimba Chief Executive Plot 110a/24 Polonalio Miti Rd. Villa Elizabetha, Lusaka Tel: +260-211-232820 / 228298 Fax: +260-211-232821 zamrezambia@zamre.co.zm rhsichilimba@zamre.co.zm Zambian Reinsurance Company Ltd., formally ZimRe

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Zambia Ltd, was incorporated in Zambia in 1998 and started trading under the Insurance Act No. 27 in 1999. Zambian Re is a wholly owned subsidiary of ZimRe Holdings Limited. ZimRe Holdings Limited is an investment company holding a number of linked subsidiary companies operating all over Africa, insurance, is but one of the Groupâ&#x20AC;&#x2122;s core businesses. ZimRe Holdings Limited is responsible for the overall strategic guidance, direction and support for the Group as well as coordinating the resource requirements of the operations of its subsidiary companies. Zambian Re was established as the first resident reinsurance company in the Zambian insurance market providing facultative and treaty reinsurance business in the Marine, Motor, Fire, Engineering, Casualty, Bonds and Guarantees, and Agriculture classes of insurance. Zambian Re also provides complimentary risk management services to their clients. They aim for excellence in the provision of reinsurance and risk management solutions. Their business philosophy is centred on long-term relationships. Zambian Re pride themselves on being flexible, reliable and offering a quick turnaround for their clients. The management team consists of qualified, skilled and experienced people. They also

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boast to have the most advanced business operating system on the market in the form of SICS/nt. This enables them to offer dynamic financial security to their clients efficiently and effectively. Zambian Re has shown steady growth over the last few years and in 2009 had K19.4 billion in gross premiums. Apart from the traditional money markets, Zambian Re is currently in the process of diversifying their investments into alternative avenues in order to minimize their risk. They are looking to gain a stake in various companies within the financial sector and also to invest in the local stock market. As Zambian Re has over a decade of experience on the local market, they hold their sharp understanding of the local market as an asset and offer a great degree of expertise and knowhow in order to provide innovative and world-class reinsurance service to all relevant stakeholders. â&#x20AC;&#x153;We are looking at incorporating foreign investors so that we can solidify our performance in the market. We would also like to expand our reach and facilitate new partnerships so that we can learn from others.â&#x20AC;? Robert H. Sichilimba, Chief Executive

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ZAMBIA REVENUE AUTHORITY Grace M. Mulendema Managing Director Premium House, Independence Ave PO Box 30894, Lusaka Tel: +260-211-229343/57 / Fax: +260-211-228111 md@zsic.co.zm, zsic@zsic.co.zm gmulendama@zsicgi.co.zm / www.zsic.co.zm Zambia State Insurance Corporation Limited is one of Zambia’s leading insurance companies. It was established in 1968 and is engaged in providing all types of insurance: Life, Pensions and General Insurance. Other departments providing specialized services within the Corporation are; Treasury and Investments, Real Estate, Finance, Public Relations, Auditing, Administration, Human Resources, Information and Technology, Security and Legal. Each department is managed separately and is financially independent of the others. The result of rapid growth of the Zambian economy in recent years has been an influx of new customers and insurance services for ZSIC. The corporation can be singled out as one of the major companies to have rendered and continued to support the growth of the Capital Markets in Zambia, which celebrated their 10th anniversary in 2010. Investments have been made into several different markets. Apart from investments into Government Securities, the corporation also has invested in a twelve-year bond, and commercial paper. All of these investments not only assist in developing the Zambian Capital Markets, but also yield good returns for the corporation. The corporation’s key strengths are its sound financial base, continued profitability, excellent management and streamlined operations providing increased accountability and efficiency. The company has strengthened its financial discipline especially through the formation of the Zambia State Insurance Corporation Pension Trust Fund. Due to careful management of funds, the company has generated surplus funds to invest in high yield / low risk investments, which have also produced a much more diversified and liquid portfolio.

ZEP-RE (PTA REINSURANCE COMPANY) Shipango Muteto Country Manager African Life House

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Corner of Ituna Rd. & Nasser Rd. PO Box 36966 Lusaka Tel: +260-211-252586 / Fax: +260-211-251227 smuteto@zep-re.com.zm / www.zep-re.com ZEP-RE (PTA Reinsurance Company) is a regional organization charged with the task of promoting trade, development and integration within the COMESA region through the trade of the insurance and reinsurance business. ZEP-RE was created by an agreement of the Heads of State and Government of the COMESA region on 21st November 1990 in Mbabane, Swaziland. The Company established offices in Nairobi, Kenya in September 1992 and commenced business on the 1st January 1993. The Company is still headquartered in Nairobi, Kenya and has since expanded its regional presence via offices in Lusaka, Zambia and Douala, Cameroon. ZEP-RE has also set up a Retakaful Window in Khartoum, Sudan where operations have been underway since January 2010. The Company’s operational activities are driven by the desire to provide excellent technical services to all clients and to actively participate in and support the development of the region’s insurance and reinsurance industry. The Company accepts treaty and facultative business in the following classes: Fire & Allied Classes, ‘Contractors All Risk’ Engineering, Marine Hull and Cargo, General Accident and Motor, Aviation and Life. Zambia is one of the markets where the Company has a physical presence. The economic rebound in late 2009 together with sustained demand for copper prices meant that the Zambian economy made recovery gains from the global credit crunch by the end of the year. Growth in 2010 between 3% and 4% had also occurred. ZEP-RE wrote US$ 3.54 million in premium income from Zambia alone in 2009. ZEP-RE is committed to the principles of good corporate governance and strive to adhere to responsible company management and control that is geared towards the long-term creation of wealth and value for shareholders. It places critical importance on promoting and respecting the interests of shareholders, efficient supervisory practices at the Board level and a communication policy that is open and transparent both internally and externally. As a regional institution, ZEP-RE accepts, and, takes to heart its responsibility and role within society as a whole. It values the need to be a responsible corporate citizen. ZEP-RE’s Corporate Social Responsibility policy has actively focused on education, health and poverty alleviation.

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ENERGY & WATER

Today’s small trees will be tomorrow’s great forest Zambian proverb

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THE HONOURABLE Christopher Yaluma MINISTER OF lands ENERGY AND WATER DEVELOPMENT Dear Readers, The Energy Sector continues to play an important role in the socio-economic development of the country. The extensive growth that the country is registering in the key economic sectors of mining, industry, agriculture and tourism will require availability of adequate and reliable supply of energy in order for them to effectively thrive. The energy sector therefore offers a wealth of investment opportunities and the Government through the Ministry of Lands, Energy and Water Development has put in place measures that seek to promote the exploitation of these opportunities with the international investment community. Key amongst these is the need to address Zambia’s critical energy needs with a focus on increasing the electricity generation capacity (out of the identified hydro potential sites in Zambia, the country has only managed to develop about 20% of its total potential), , increased access to electricity especially for our rural populace and the need to take advantage of the country’s central location to create a regional power inter-connector hub.. Additionally, the Ministry implementing mechanisms for ensuring the security of the supply of petroleum products and increasing the share of renewable energy in the national energy mix. The private sector, through strategic partnerships, and other investors can benefit from the opportunities available in Zambia’s energy sector with a view to contribute to the continuation of the country’s economic growth and success. In order to set the framework for investment in the power sector, the Ministry of Lands, Energy and Water Development has developed a Power System Master Plan that will guide the development of electricity sector growth, which includes private sector involvement and outlines investment opportunities. The Ministry has also developed a Rural Electrification Master Plan that will ensure electrification of the rural areas around Zambia from the current 3.2% to 50% by 2030. In liaison with the Ministry of Mines and Natural Resources, the Ministry is expediting the oil exploration process in the identified potential areas. A number of exploration licenses have been issued to potential investors and many more opportunities exist for other interested parties. In promoting renewable energy, the renewable energy strategy has focused on biofuels, solar energy, wind energy, and biomass among other initiatives. All such initiatives provide numerous opportunities for the private sector and investors to take full advantage of Zambia’s energy potential. The construction and rehabilitation of all the provincial petroleum storage facilities, and oil exploration ensure the security of the supply of petroleum products in the country, which will help to avoid disruptions to economic activities and subsequent sustainable economic growth. With the active participation of various potential partners, Zambia is poised to develop a robust energy sector, which will provide efficient and reliable energy in order to drive the country’s socio-economic development agenda. The Ministry of Lands, Energy and Water Development ensures that a sustainable and secured supply of energy will be available in the country for economic and social development and we welcome all interested parties you to discover an entire new world of investment opportunities in Zambia. Sincerely, Christopher Yaluma MINISTER

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Energy & Water ENERGY AND WATER DEVELOPMENT ENERGY Zambia has an abundance of energy resources, the most important being hydroelectric power. With an estimated hydropower capacity of 6,000 megawatts, of which only about 1,640 megawatts has so far been captured (a mere 30 percent of the total capacity), there exists an abundance of hydroelectric power growth opportunities. Hydroelectric power plants account for 92 percent of the total installed capacity and 99 percent of the total electricity generated in the country. The two main hydropower stations are the Kafue Gorge Power Station (producing 990 megawatts) and the Kariba North Bank Power Station (producing 600 megawatts).

Hydropower stations supply power to the national grid, while diesel power generation plants are also used to supply power to isolated, mainly remote areas that are not connected to the national grid. There are inter-connectors of the national grid to that of Zimbabwe and the Democratic Republic of the Congo (DRC), which are the two most important export power grids. Improving the supply of, and access to, electricity remains a key strategic focus in order to guarantee stable energy supply in support of private sector growth. As energy is an important driving force behind the countryâ&#x20AC;&#x2122;s economic development, government has prioritised its provision to areas of high economic potential, such as mining, agriculture, tourism and manufacturing. The government is seeking alternative sources of energy, such as solar power and bio-fuels, while it is also focusing on expanding the capacity of existing hydroelectric power stations. Intrinsic to this process is the raising of electricity tariffs to make investment into new capacity expansion projects more profitable and to attract more private sector interest into the sector. In light of Zambiaâ&#x20AC;&#x2122;s land-locked status, another pressing need is to ensure the security of the supply of petroleum products. In 2009, the EU and the African, Caribbean and Pacific (ACP) countries launched a new global energy

The gorge at Kariba

Digging tunnels for the construction of Kariba Dam

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facility worth more than US$ 200 million to contribute to poverty alleviation and protection of the environment under the Millennium Development Goals. The ACP-EU Energy Facility has been funded under the 10th European Development Fund and covers the period of 2009 to 2013.

ELECTRICITY GENERATION AND SUPPLY The Zambian power sector is governed by three pieces of legislation: • The Energy Regulation Act (1995) established the Energy Regulation Board (ERB) • The Electricity Act (1995) abolished the statutory monopoly of ZESCO in the power sector and provided room for new entrants • The Rural Electrification Act (2003) aims to facilitate expanded electrification in rural areas The ERB is responsible for the licensing, monitoring and supervision of operators in the energy sector, as well as the approval of electricity tariffs. In consultation with other statutory bodies like the Zambia Competition Commission, the board monitors and promotes competition within the energy sector, while simultaneously minimizing the environmental impact of the production and supply of energy and the storage and use of fuels in conjunction with the Environmental Council of Zambia.

ZESCO Calzone crane in the water at the Kafue Gorge

ZESCO has made great strides to reduce the backlog of customers waiting for new electricity connections. Generally, a standard connection is completed within 30 days and a non-standard connection within 90 days. For non-standard connections the backlog has been reduced from 7,000 in January 2008 to 3,600 in January 2010. In an effort to sustain existing capacity as well as to attract additional investment in the sector, electricity tariffs have been raised marginally. The government has approved a new multi-year tariff adjustment framework in 2009, which is aimed at inducing operational efficiency and increasing the profitability of the sector. In addition, ZESCO has embarked on a countrywide programme to install prepaid electricity metres, most of which are now locally manufactured. The public utility is also in the process of improving its cost structure for the benefit of its customers. The Copperbelt Energy Corporation (CEC) is the sole distributor of electricity to the major mines in Zambia. Currently, CEC buys electricity from ZESCO under a bulk supply agreement that will expire in 2020, at which point the opportunity to supply energy to the largest industry in Zambia will become open to re-negotiation.

Kafue Dam electricity lines

The power distribution network falls under the Zambia Electricity Supply Corporation (ZESCO), the national electricity utility, which was successfully commercialized in 2005. The corporation operates and maintains a high voltage transmission system, is responsible for all electrical power imports and exports in the country, and provides retail services to all but the largest mining customers in the Copperbelt.

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Opportunities for investment exist in electricity generation and transmission projects, as well as the exploration for, and production of, petroleum resources, coal, exploration mining, and the development of renewable energy sources.

CURRENT INFRASTRUCTURE DEVELOPMENT Zambia experienced energy shortages during 2007 and 2008 when demand rose due to increased

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investment and expansion of operations within the mining sector. While the situation was somewhat improved when demand decreased in 2008, with the revival of investment into the mining sector during 2009 and 2010, the demand for power is rapidly on the rise again. Nevertheless, no further power shortages have been anticipated for 2011, as measures taken to increase power generation capacity will add 210 megawatts of electricity to the national grid. This should be enough to meet demand from new development projects expected to continue in 2012 and onwards. The power utility, ZESCO, has undertaken major upgrading and rehabilitation of generation infrastructure at Kafue Gorge and Kariba North Bank hydropower stations. The rehabilitation of Kafue Gorge has added 90 megawatts, while the upgrading of Kariba North Bank is to add an additional 90 megawatts. Another 30 megawatts were added during 2010 as well. Work is well underway on the 360-megawatt Kariba North Bank Extension Project, which should be completed by 2012. This will bring the total installed capacity of the power station to 1,080 megawatts. Feasibility studies have been completed for the Kafue Gorge Lower and Itezhi-Tezhi projects. The 120-megawatt Itezhi-Tezhi hydropower plant is being developed under a joint venture investment scheme with Tata Africa Holdings. The 600-megawatt Kafue Gorge Lower hydropower plant is expected to cost approximately US$ 1.5 billion and will be commissioned in 2017.

Zescoâ&#x20AC;&#x2122;s Controlling Room at Livingstone Hydro Dam.

While these large projects will almost double the countryâ&#x20AC;&#x2122;s ability to generate electricity over the medium term, there is an urgent need to improve the supply of electricity in the most remote areas of Zambia in the short term. Given the high cost of building lengthy distribution networks, the government has begun to develop a number of minihydro projects aimed at supplying smaller local areas with electricity. Several projects have been identified for which development is to take place within the Public-Private Partnership (PPP) framework, such as the Kabompo Gorge and Kalungwishi projects. The Copperbelt Energy Company (CEC) is to spend US$ 120 million on the development of the 33-megawatt Kabompo Gorge hydroelectric project on Kabompo River in North-Western Province. The project is set to be complete by 2015. The 218-megawatt Kalungwishi hydroelectric project, which is being built by the Zambian company Lunzua Power Authority, will cost approximately US$ 641 million, and is expected to be complete by 2014. Zambia is also pursuing the development of transmission inter-connectors with its neighbouring countries. One such project is the Zambia-TanzaniaKenya power inter-connector. Other investment opportunities in electricity transmission include the Zambia-Malawi inter-connector; Zambia-DRC interconnector; and Solwezi-Kolwezi inter-connector. As less than 20 percent of all Zambians and only 3.1 percent of the rural population have access to electricity, public resources have focused on stepping up rural electrification programmes, which have received an allocation of K 234.7 billion in 2010. This is a huge increase from the 2009 allocation of K 88.8 billion and the 2008 sum of K26.1 billion.

Kafue underground tunnels.

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A US$ 3 billion bio fuel project, which is a joint venture between Biomass Zambia and the

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Zhongying Changjiang International Investment Guarantee Company, a subsidiary of Wu Han Kaidi of China, is set to create more than 200 000 direct jobs in Zambia. It is a very interesting development of an entirely new industry, tailor-made to succeed in the Zambian environment.

approaches such as the involvement of private sector players, cooperatives and local communities in generation and distribution initiatives. The successful implementation of the REMP partly depends on active participation of the private sector and independent power producers, as well as contractors and consultants. The enactment of the Zambia Development Act in 2006 and the Public Private Partnership Act in 2009 provides an opportunity for public and private players to actively participate in all economic activities such as the rural electrification programme.

Power lines ensuring energy supply across the country

OIL & GAS Wind energy is another alternative that Zambia has much potential to be at the forefront

RURAL ELECTRIFICATION Access to electricity in many rural areas is quite limited in Zambia. In remote rural areas, electricity is fundamental for economic progress. Sustainable development in agribusiness, small-scale mining, and tourism relies on rural electrification. Challenges arise from the long distances that exist between existing power stations and the small population, levels of capital, and skill sets for the development of new stations. Therefore, the government has established the Rural Electrification Authority (REA). The REA is an institution that mobilizes funds to promote rural electrification. They have developed and implemented a Rural Electrification Master Plan (REMP) that holds as its primary objective, the facilitation of achieving at least 51 percent electrical coverage of rural areas by 2030. In order to broaden participation in the development of rural electrification, the REA promotes innovative

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Zambiaâ&#x20AC;&#x2122;s downstream oil industry plays an important role in the economy. Petroleum, all of which is imported, accounts for 9 percent of Zambiaâ&#x20AC;&#x2122;s energy demand. The 1720-kilometre long Tazama pipeline, which is jointly owned by Zambia and Tanzania, allows the importation of crude oil into Zambia from Tanzania. The procurement of petroleum conducted through an international competitive bidding process and is then transported to the Indeni Petroleum Refinery. This refinery, with a capacity of 800,000 tonnes per year, refines the crude oil that is distributed into the market by international and local companies operating in Zambia.

Workers in the tunnels under Kariba Dam

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Petroleum products are a vital input for the mining and transport sectors. In terms of overall petroleum consumption, 53 percent is dedicated to the transport sector, while 27 percent is consumed by the mining sector.

has a surface area of 5 580 square kilometres and holds 185 billion cubic metres of water. While the country has sufficient water resources, factors such as urbanization as well as demands from mining and manufacturing industries have increased pressure on Zambia’s water and sanitation services, which need to be developed more efficiently for sustainable and environmentally safe usage.

TOTAL service station at Matero

Following the discovery of oil and gas in the NorthWestern Province, there has been an increasing interest from both foreign and domestic firms to take advantage of exploration activities. A special committee was appointed to handle the issuance of 23 demarcated blocks in the North-Western, Western, Southern, Eastern, Northern and Luapula provinces. In November 2009, the government held a successful first round of bidding for international licenses for oil and gas exploration. During this round of bidding, permits were issued to seven companies for the exploration of 11 blocks. Further rounds are expected as interest grows and developments in oil and gas exploration unfold within Zambia’s own borders. The Energy Regulation Board (ERB), in collaboration with the Competition and Consumer Protection Commission (CCPC), investigates and monitors the levels and structures of competition within the energy sector. In conjunction with the Environmental Council of Zambia, the ERB also formulates measures to minimize the environmental impact of the production and supply of energy, storage and use of fuels, and enforce such measures by appropriate conditions to the licences held by the oil marketing companies.

water Zambia is blessed with abundant water resources, which cover some 11,890 square kilometres of the country’s total surface area. Water resources lakes include – particularly Lake Tanganyika, Kariba Dam and lakes Bangweulu and Mweru – as well as a number of rivers. Kariba Dam, a major supplier of Zambia’s water needs, is 280 kilometres in length,

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View of Kariba Dam with all four gates open

The National Water Policy of 1994, the National Environmental Support Programme (1994) and the Water Resources Master Plan (1995-2015) outline strategies and comprehensive action plans to develop the water sector. The 1997 Water Supply and Sanitation Act established an independent water regulator, the National Water Supply and Sanitation Council (NWASCO) and delegated the responsibility of providing water supply and sanitation services in their respective areas to local authorities. Increasing access to clean water and sanitation continues to be a major goal of the government, not only in order to prevent water-born diseases, but also to increase access to safe drinking water. Zambia is committed to achieving the target of 74 percent access to safe drinking water by 2015 in line with the UN’s Millennium Development Goals. As such, the water sector has been emphasized by the government as one of the seven main investment areas in the Fifth National Development Plan (FNDP). For 2010, the government allocated K 433.7 billion to water supply and sanitation facilities – more than double the resources allocated in 2009. Of this amount, K 198.2 billion has been directed to the National Urban Water Supply and Sanitation Programme. In addition, K 116.5 billion has been put towards the National Rural Water Supply and Sanitation Programme and is being used for the construction of 300 demonstration pit latrines, 1,000 boreholes and the rehabilitation of 700 boreholes.

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AFROX ZAMBIA LIMITED Sylvester Ngoma Managing Director Plot No 901 Chisokone Ave. PO Box 70252 Ndola Tel: +260-212-611802 Fax: +260 212 614651 sylvester.ngoma@afroxzambia.com.zm AFROX Zambia Limited is the countryâ&#x20AC;&#x2122;s leading provider of gases, welding products, and their associated services. AFROX Zambia Limited and its operations in Zambia are not new, but rather have been a source of superior quality products and services for over 80 years. AFROX supplies a comprehensive range of welding, cutting products, consumable welding/cutting machines, electrodes, along with gas equipment and its respective accessories. For customers that use large volumes of gas, AFROX is able to supply and install larger-scale bulk gas tanks and pipelines. AFROX also supplies the best quality safety products and equipment such as hard hats, safety shoes, harnesses, breathing apparatuses and cap lamps. AFROX seeks to be the leading gases and welding products company in Sub-Saharan Africa, something that is has successfully done so, year after year. With its head office in Ndola, and branches in Lusaka, Choma, Kabwe, Kitwe, Chingola, Mazabuka, and Lubumbashi in the DRC, AFROX is well represented in all parts of the country and the greater SADC region. AFROX provides local and international expertise to help clients carry out any service or technical issues one may have. AFROX Zambia Limited and its international network of resources and experience in the gas and welding business is the prime choice for any client looking for the highest quality level of service, in a safe and professional environment in Zambia.

BIOFUELS ASSOCIATION OF ZAMBIA Professor Thomson Sinkala Chairman of the Board No. 6470, Kariba Rd. PO Box NM 64, Lusaka Tel: +260-977-861959 / Fax: +260-211-291241 info@biofuelszambia.org www.biofuelszambia.org

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The Biofuels Association of Zambia (BAZ) is an association of firms, companies and individuals who are producers or service providers in the biofuels industry in Zambia. The Association was registered under the Societies Act of the Laws of Zambia on 25th September 2006, with support of Government through the Ministry of Lands, Energy and Water Development. The Association is the lead industry association in the promotion of the production, and use, of biofuels in Zambia, in accordance with fundamentally sound production principles, and high quality, and social, standards. The Association strives to ensure that the biofuels industry becomes a major contributor to the Zambian economy, to improve the livelihoods of people in both rural and urban areas, and to ensure that economically viable locally produced biofuels will represent 50% of the Zambian demand for fuel by 2025. The association advocates that both government and fuel consumers in the country develop positive attitudes towards biofuels, and promote the use of locally produced biofuels in the national energy mix. The Biofuels Association of Zambia promotes and fosters the production, distribution, sale, and consumption of biofuels in Zambia, in addition to supporting research and development regarding biofuels in order to improve the efficiency of delivery in the industry. The Association is facilitating the reduction of the per unit cost of production for producers in the supply chain of biofuels and is fostering a partnership between the biofuels and conventional energy industries. The Association is able to promote the interests of its members among non-governmental organizations as well as government institutions, while remaining un-aligned with any political body or organization. The Association is eager to work with businesses and investors interested in pursuing similar goals of developing a vibrant biofuels industry in Zambia.

COPPERBELT ENERGY CORPORATION LC Hanson Sindowe Executive Chairman Copperbelt Energy Corporation PLC Post Net 145 / Private Bag E835 37B Cheetah Road, Kabulonga Lusaka Tel: +260-211 261647 Fax: +260 -211 261640 sindoweh@cec.com.zm www.cecinvestor.com/

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The Copperbelt Energy Corporation (CEC) PLC was formed in November 1997 out of the privatization of the Power Division of the then core-mining conglomerate of Zambia, Zambia Consolidated Copper Mines (ZCCM). CEC is a Public Limited Company incorporated under the Companies Act Cap 388 of the Laws of Zambia and is listed on the Lusaka Stock Exchange (LuSE).

CEC will have an important role in the development of the world’s largest hydropower scheme on the Inga River in Congo DRC. In November 2009, CEC was admitted as a full member of the Southern African Power Pool (SAPP) – becoming the first ever privately owned and operated power utility to attain SAPP membership. This will allow CEC to enhance its electricity trade with other nations.

CEC is a privately owned company that transmits and distributes electrical energy to Zambia’s critical mining industry based mainly in the Copperbelt Province. CEC’s power system handles about half of Zambia’s total electricity demand. CEC’s transmission and distribution network consists of 884 kilometres of overhead lines and 38 high voltage substations. With a network capacity of about 700MW, CEC buys most of its power on long-term contracts from ZESCO Ltd, the national power utility.

The expansion of CEC’s portfolio also includes the provision of telecommunications services as part of a diversified growth program. CEC has used its fibre optic network, installed on its power lines in 2002, to enter the telecommunications market. With the granting of the 2005 licence, CEC became the first company in Zambia to offer broadband fibre optic services.

An important objective of CEC is to modernize its power network. As the Zambian economy expands, the nation’s critical energy needs will grow. CEC has recognized that these needs must be met with a modernized power network in terms of major plant and protection equipment, with the capacity to react to the growing requirements of the industry. CEC has implemented a program that involves the allocation of a certain amount of resources each year for the replacement of necessary network equipment. CEC’s system is maintained to the highest international standards of reliability and availability. To ensure that power continues to flow in an emergency, the company operates 80MW of emergency gas turbine plants in selected substations throughout its network. A well-equipped control centre operates 24 hours a day and also provides a high degree of network duplication. “CEC’s goal is not only to supply power to the mining corporations, but also to make sure that the power is of good quality and sustainable in emergency situations” Hanson Sindowe Executive Chairman CEC also serves the region by operating an interconnector with the Democratic Republic of Congo (DRC), through which power is transmitted to Zambia, and then on to Zimbabwe and South Africa. CEC’s regional importance is expected to grow significantly in the coming years with new interconnection projects to supply countries with shortages of electricity in the region. Zambia is positioning itself as a power corridor to the south and the east, and

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The need to significantly grow this part of the business culminated with joint venture with retail telecoms service provider, Realtime Technology Alliance Africa (Realtime Zambia). CEC is looking into new areas of development such as power generation. An important project for which feasibility studies have been completed is the Kabompo Gorge Hydro Power Station, located between Solwezi and Mwinilunga at Kabompo Gorge on Kabompo River, in the North Western Province of Zambia. The project to develop an estimated 34MW power station is expected to bring development opportunities to the districts around the project area, and expected to feed into the main Zambian electricity grid through a transmission line to the nearest ZESCO substation at Lumwana. CEC’s future growth strategy is based on forming strategic partnerships in order to develop generation and transmission projects that will have a positive impact on the region. The migration towards cost reflective tariffs in the region is expected to ensure that investments will provide sufficiently attractive returns. “CEC is a company dedicated to long term growth and contributing to the development of Zambia. Our long term strategies and goals are in line with the future development of this nation” Hanson Sindowe Executive Chairman

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ENERGY REGULATION BOARD Sikota Wina Chairman of the Board Premium House, 8th Floor Nasser Road PO Box 37631 Lusaka Tel: +260-211-236002 Fax: +260-211-236003 erb@erb.org.zm www.erb.org.zm The Energy Regulation Board seeks to regulate the energy sector in an effective and efficient manner that safeguards the interests of all stakeholders involved. The Boardâ&#x20AC;&#x2122;s area of focus at present is to ensure the provision of quality energy services and products via licenses, to implement incentive based regulation that promotes improved sector performance, to promote access to energy services and products and to enhance the efficiency and effectiveness of the Energy Regulation Board itself. The Energy Regulation Board was created out of early initiatives aimed at liberalizing the energy sector in Zambia throughout the 1990s. It was during the formulation of the National Energy Policy development initiative that stakeholders indicated the need for an autonomous Energy Regulatory Authority for fruitful liberalization and private sector participation in the energy sector. The Energy Regulation Board was consequently created under the Energy Regulation Act (Commencement Order) in1997. The Board has the responsibility to ensure that utility operators earn a reasonable rate of return on their investments that is necessary to provide a high quality service at affordable prices to the consumer. In order to carry out this role, the ERB, among other functions, ensures that all energy utilities in the sector are licensed, monitors levels and structures of competition, as well as investigates and remedies consumer complaints. The Board also receives and investigates complaints from consumers on price adjustments made, or services provided, by any undertaking, and regulate such adjustments and services by the attachment of appropriate conditions to licences held by undertakings. It also monitors the levels of competition within the energy sector in order to promote healthy competition and accessibility to any company or individual who meets the basic requirements for operating as a business in Zambia.

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In conjunction with the Zambia Bureau of Standards, the Board is involved in the design of standards in regards to the quality, safety, and supply of energy. The board also works with other government agencies to formulate measures that will help to minimize the environmental impact of the production, transportation, storage and supply of energy. The Board is involved with the enforcement of such measures by the attachment of appropriate conditions to licences, in addition to advising the government on matters of energy policy. The Energy Regulation Board is open to investors and newcomers to the market, by both welcoming and encouraging those seeking information and advice on business in Zambia.

ENGEN PETROLEUM ZAMBIA LTD Guy Phiri Managing Director Plot 9558 Sheki Sheki Rd. PO Box 36521 Lusaka Tel: +260-211-243550 / 243551 Fax: +260-211-243553 info@engen.co.zm Engen is an energy firm founded in Africa and primarily focuses on the market of refined petroleum products and related businesses. Engen engages in the refining of crude oil, the marketing of Engen refined petroleum products, and the supply of retail convenience services throughout Engenâ&#x20AC;&#x2122;s vast network of retail locations. Engen supplies: Automotive Fuels and Lubricants, Industrial Fuels and Lubricants, Aviation Fuels and Lubricants, Marine Fuels and Lubricants, Bitumen and petroleum based chemicals, in addition to other products. Engen Petroleum Zambia Ltd began operations in 1999 and opened its first retail site in 2000. Since then, five new retail sites have been opened, and in 2010, Engen acquired the downstream assets of one of its competitors in Zambia enlarging its overall operations in the market. As of 2011, operations in Zambia consist of thirty-six retail service stations, three fuel depots in Lusaka, another in Kitwe, in addition to four lubricant warehouses (two in Lusaka and one each in Ndola and Kitwe).

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INDENI PETROLEUM REFINERY COMPANY LTD Maybin Hudson Noole Managing Director Bwana Mkubwa Industrial Area PO Box 71869 Ndola Tel: +260-212-655325/6/7/8 Fax: +260-212-655177 noolehm@indeni.com.zm The Indeni Petroleum Refinery was constructed as a joint venture between the government of the Republic of Zambia and the Italian government through ENI, an Italian petrochemical conglomerate. SNAM PROGETTI, a subsidiary of ENI, carried out construction of the refinery. The Refinery was designed with an annual processing capacity of 1.1 million metric tonnes and was commissioned in 1973. The design configuration was to process a commingled feedstock composed of crude oil, condensate and finished gas oil in proportions dictated by market demand at the time. The commingled feedstock is pumped through a pipeline, owned by Tazama Pipelines, from Dar es Salaam in Tanzania to the Refinery in Ndola, a distance of some 1,700 kilometres. The Refinery configuration is a conventional hydroskimmer with a topping unit design capacity of 25,000 BPSD. Kerosene and Naphtha are taken overhead to a hydrotreater of 9,000 BPSD and then split into light Naphtha and Kerosene and heavy naphtha for reformer feed and kerosene for Jet A-1 fuel and illuminating Kerosene production. The catalyst reformer is a medium pressure, semi-regenerative unit with a design capacity of 5,000 BPSD. The Refinery has a 2,400 BPSD Vacuum Unit and an Asphalt Blowing Unit of capacity 350 BPSD for the production of various Bitumen grades. The Refinery is supported by steam generating equipment, ancillary utilities and a tank farm. At the beginning of 2002 Agip Petroli sold its shareholding to Total Outre Mer, a subsidiary of Total. Total held its shares of Indeni until November 2009 when its shares where sold to the Zambian government which then assumed full ownership of Indeni. The sole shareholder, the Government of the Republic of Zambia, is now able to determine future changes in ownership. The refinery continues to be of strategic national importance to the country and its economy, provid-

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ing a quality and cost effective source of petroleum products. It retains its niche position as the countryâ&#x20AC;&#x2122;s sole refiner. However, moving forward Indeni faces a number of challenges in order to retain its position and competitiveness. The refinery will need to invest in new equipment and technology, as well as a new plant and equipment to help meet future challenges. A number of key projects have already been identified that are pivotal to optimizing the refineryâ&#x20AC;&#x2122;s operating capacity and to meet market demands for cleaner fuels. Indeni Petroleum Refinery envisions itself as continuing to play a major role in supporting economic growth in the country by providing high quality products that meet market demand and specifications.

KOBIL ZAMBIA LTD Jerry K. Thomas Managing Director 1630 Malambo Rd. PO Box 320089 Lusaka Tel: +260-211-246646 Fax: +260-211-246644 jerrythomas@kobil.co.am www.kenolkobil.com Kobil Zambia Limited engages in the distribution of petroleum products and lubricants. Kobil started operations in Zambia when Kenol, a Pan African oilmarketing company listed on the Nairobi Stock Exchange, acquired a 100% interest in Jovenna Zambia in March 2002. The company was then renamed Kobil Zambia Limited in 2003. Kobil Zambia is one of the leading oil companies on the market. They have continued to grow over the years, especially in the commercial sector. They quickly surpassed expectations in profitability, registering a growth of 200% over the last five years despite operating in a very competitive environment. Furthermore, from 2007 to 2010, Kobil Zambia managed to secure several prestigious commercial contracts included the mining giant Albidon. Kobil offers a full range of fuels, lubricants, bitumen and car care products. Kobil Zambia has as a strategic goal to continuously expand their network of modern service stations. Kobil currently operates 24 stations and aims to open approximately three to five new stations every year. Their strategy with regards to the retail segment of their business revolves around having a footprint across the entire country as oppose to focusing

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solely on the traditional urban locations. Kobil also plans to further invest in the commercial sector as an increasing number of large multinational corporations are showing interest in Zambia. Plans are underway to upgrade infrastructure for strategic purposes and to ensure that excellent service is provided to the market in terms of supply chain management. “We are perfectly positioned to handle the needs of our corporate clients through our customer service oriented business model and a well structured supply chain network. Our clients never have to worry about supply management issues.” Jerry K Thomas Managing Director In 2010, Kobil increased its shareholding in Lublend to 25.5%. Lublend is a Zambian lubricants blending and manufacturing firm. This strategic investment is in line with their diversification strategy in the region. They are now capable of blending their lubrication products domestically as opposed to importing finished products. This investment also matches a sharp increase in the market demand for lubricants. Kobil’s lubricants business in Zambia grew by 47% between 2008 and 2010. This is largely due to an increasing demand from the mining, industrial, transport, and construction sectors. Kobil Zambia also has plans to export their lubricants to the region with a focus on the DRC, Zimbabwe and Mozambique.

their lubricants business, an increase in their market share of the commercial sector, potential opportunities within the developing Liquefied Petroleum Gas (LPG) market, an integration of non-fuel business activities within their service stations, and consolidating their business structure in order to operate as efficiently as possible. “We aim to be the market leaders within the next 10 years. We believe that market leadership is about the quality and reliability of the service you provide and your ability to engage clients when there is an issue to be resolved. We have already proved that we are a leader in many ways.” Jerry K Thomas Managing Director

PETROTECH OIL CORPORATION Reynolds Bowa Managing Director Bau House Plot 1125 Perirenyatwa Rd. Fairview PO Box 50295 Lusaka Tel: +260-211-1236249 Fax: +260-211-1235436 petrotechoil@coppernet.zm

Kobil recognizes the value of its employees and the benefits of developing local talent. The company places much emphasis on training, personal development, job rotation and delegation. This, along with many social development programs designed at giving back to the communities in which they operate, are of great importance to Kobil Zambia.

Petrotech Oil Corporation is the one and only Zambian owned oil company servicing the Zambian market today. Established in 2005 Petrotech began modestly as a supplier to a select few corporate clients, but its reputation for quality service and personnel quickly spread within the industry. In 2007 Petrotech was able to open up its first few service stations to satisfy an increasing market demand for its high quality services. In 2007 Petrotech was awarded a contract by Petromin Oils, the giant Saudi Arabian lubricant company, in order to begin distribution of its products in Zambia. This landmark deal has made Petrotech the first Zambian company to distribute lubricants from Saudi Arabia to the mining industry and to other operations in Zambia. The steady growth of Petrotech from its humble beginnings to the level that it is at today has been built upon the significant commitment to its customer’s satisfaction in both the corporate and retail markets, which has led to establishing a solid and trustworthy reputation in the industry.

Some interesting projects for the future include the expansion of their retail network, an increase in

Petrotech seeks to grow with the market, and has gradually grown with its success. As the sole Zam-

Kobil is committed to providing high quality products and services that meet internationally recognized standards, specifications and practices. They understand the importance of their customers and therefore strive to create value through the products they supply and by the services they offer. Kobil prides itself on its commitment to exceed customers, shareholders, employees, and other stakeholder’s expectations. The company insists on honesty, integrity and fairness in all aspects of its business practices, and expects the same from its contractors, suppliers and stakeholders.

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bian player in the Zambian market Petrotech has gained the respect of many customers due to its emphasis on its quality of service over other firms, and for its success and continual growth. Petrotech oil is excited to work with potential business partners or investors in hopes of furthering this already significant Zambian success story.

REA - RURAL ELECTRIFICATION AUTHORITY Wilfred Serenje Chief Executive Plot No. 1613 Sheki Sheki Road Post Net Box 349 Private Bag E981 Lusaka, Zambia Tel: +260-211-241296 / 98 Fax: +260-211-241301 wserenje@rea.org.zm www.rea.org.zm The Rural Electrification Authority (REA) is an instrument that the government created, through the enactment of the Rural Electrification Act No. 20 of 2003, with the goal of increasing access to modern energy services for the rural population. Since

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its inception in 2003, the REA has undertaken key measures for increased access to electricity in order to improve quality of life for all Zambians and overall productivity. One of the key actions that the REA has undertaken is the development of the Rural Electrification Master Plan (REMP). This plan identifies a total of 1,217 rural growth centres throughout the country as targets for electrification during the period 2008 to 2030. The effective implementation of the REMP will enable the REA to achieve its goal of increasing access to electricity in rural areas from 3% to 51% by 2030. The provision of electricity in rural areas is a way of accelerating economic and social development in areas where the majority of the Zambian population resides. The total cost of implementing the rural electrification projects stipulated in the REMP is K 6 trillion (US$1.1 billion) for the period 2008 to 2030. This translates into an annual expenditure of about K 250 billion (US$50 million) over the same period. In order to broaden participation in the power in-

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dustry and to help realize goals, the REA promotes innovative approaches such as the involvement of the private sector, cooperatives and local communities in generation and distribution. The successful implementation of the rural electrification programme partly depends on the active participation of private sector players as project proponents and/or independent power producers as well as contractors and consultants.

“I wish to call upon the private sector, both local and international investors to seriously explore the possibilities of investing in rural electrification projects using various electrification methods such as mini hydro power generation and others.”

The enactment of the Zambia Development Act in 2006 and the Public Private Partnership Act in 2009 has opened opportunities for public and private players to actively participate in the all-economic activities including the rural electrification programme.

TAZAMA (TANZANIA ZAMBIA MAFUTA) PIPELINES LIMITED

The establishment of the Rural Electrification Authority was meant to improve the effectiveness of implementing the rural electrification programmes in Zambia. This followed the commercialization of ZESCO in 1996, which had hitherto been executing the rural electrification projects on behalf of the government. After completion of grid extension projects initiated and implemented by the REA, they are handed over to ZESCO for operation and maintenance. In some cases, ZESCO implements projects on behalf of the Authority as a contractor. All the projects that the authority undertakes are implemented through private contractors who are selected through public tender procedures. The authority has three principal methods of electrifying the rural growth centres throughout the country. These are via grid extensions (extending the existing national grid), stand-alone electricity systems supplied from renewable sources such as Mini Hydro Power Stations and Biomass Generation, and the development of solar energy systems in the country. REA-Technicians erecting steel structures at the Nkamba Bay 6633kV substation to supply power to Kasaba Bay (September, 2010).

Wilfred Serenje, Chief Executive

Largeman Muzelenga Managing Director PO Box 7651, Ndola Tel: +260-212-611721/4 Fax: +260-212-612031 mdmail@zamnet.zm Tanzania Zambia Mafuta (TAZAMA) Pipelines Limited is a company jointly owned by both the Zambian and Tanzanian governments. Founded in 1966 its purpose was, and still is, to transport finished petroleum products from Dar-Es-Salaam to Ndola by way of an oil pipeline. The construction of the pipeline took almost two years, with its official opening being in 1968, when the first Zambian President, Dr. Kenneth Kaunda, and his counterpart, Mwalimu Julius Nyerere, jointly opened a valve at Tank Farm in Tanzania and a valve at the Ndola Oil Storage Company (NOSCO) in Ndola, Zambia. TAZAMA has since been successfully pumping finished products through the 1,710 kilometre pipeline from the Indian Ocean port of Dar-Es-Salaam in Tanzania to the Copperbelt town of Ndola in Zambia. TAZAMA Pipelines’ products include: heavy fuel oil, bitumen, low sulphur gas (LSG), light fuel oil (LFO), lead replacement petrol (LRP), jet A1 fuel, domestic kerosene, industrial kerosene, gasoil, liquefied petroleum gas (LPG), unleaded petrol, and crude oil. Tazama Petroleum Products Limited (TPPL) is a wholly own subsidiary of Tazama Pipelines Limited created in 2008 to oversee the procurement, processing and marketing of crude oil and refined finished petroleum products to Oil Marketing Companies (OMC) like BP, Total (Z) Limited, along with many others. The company also operates the Ndola Fuel Terminal bulk storage facility. In lieu of a changing business environment and needs for reinvestment, TAZAMA has set a course to increase its revenue stream by approximately 10% annually over the next few years. It plans to do so via prudent financial management, growth in

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pumping capacity by 5% annually, maintaining the Feedstock Supply Agency awarded to the company, and ensuring the continuance of Ndola Fuel Terminal Management contract awarded to TAZAMA by the government. TAZAMA seeks to support the communities living in nearby areas along the pipeline by supporting traditional leaders, sports programs, and addressing local issues such as sinking boreholes. In addition, TAZAMA is heavily involved in the building and rehabilitation of schools, the provision of learning materials, and programs to ensure safe drinking water and the mitigation of pollution.

since 1950. Its business activities are widely spread in every part of the country with a concentration in Lusaka, the Copperbelt, Solwezi and Livingstone. Total Zambia is a clear market leader with approximately a 28% market share and growing. Products on offer include: petrol and diesel fuels, liquefied petroleum gas, and car care products such as coolants, brakes fluids, windshield and cockpit cleaners, radiator and engine cleaners, multifunction fluids and ambience perfumes. The company also provides engine lubricants, manual and automatic gearbox oils, 2 stroke engine oils for motorcycles, axle oils for trucks, as well as lubricants for earthmoving, agricultural and industrial equipment. Total operates automobile service stations that distribute all of their products. Additionally, many of the company’s service stations have a ‘Bon Jour’ shop that offers snacks, beverages, fresh products, foods and baby foods, breakfast products, phone cards, health products, magazines and swimming pool care products.

Tazama Pipelines, jointly owned by Zambia and Tanzania.

TOTAL ZAMBIA LTD Stephane Lapauw Managing Director Plot 1708/9, Mungwi Road, Industrial Area PO Box 31724 Lusaka Tel: +260-211-242887 / 243002 Fax: +260-211-241118 stephane.lapauw@total.co.zm www.total.co.zm Total is the world’s fifth largest publicly traded integrated international oil and gas company. Total is committed to meeting the growing energy demand while consistently acting as a responsible corporate citizen. With operations in more than 130 countries, Total engages in all aspects of the petroleum industry, including upstream operations (oil and gas exploration, development and production, LNG) and downstream operations (refining, marketing and the trading and shipping of crude oil and petroleum products). Total Zambia is one of the leading petroleum companies on the market and has been operating in Zambia

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Total’s main strategic focus for their retail operations is to maintain national coverage through their nationwide network of over 50 stations. They look to further expand this network in order to increase overall accessibility to their products and services. They are also looking to increase their overall market share by further building their portfolio of corporate clients. “We are focusing on trying to develop new business by reaching out to the new companies and projects coming into Zambia seeking opportunities.” Robert Fenech Sales & Marketing Director A unique service that Total Zambia offers is the TOMCARD, a, state-of-the-art card payment system. The TOMCARD gives customers access to services from Total Zambia’s nation-wide network and provide systematic receipts that offer consumption statistics. This service further compliments their national coverage strategy and dedication to innovation. Another way that Total Zambia differentiates itself is with their onsite customer service. “Anywhere you go in the world, if you go to a Total service station, you will be offered a certain standard of service which is set considerably high. Here in Zambia we follow the same guidelines and pride ourselves on our ability to deliver exquisite and engaging service in our fuelling stations and in our shops.” Robert Fenech Sales & Marketing Director

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Total Zambia is known for offering high quality products and services to their corporate clients. Their portfolio of corporate clients includes companies in the mining, agriculture, transport, manufacturing and construction industries. An attribute that sets Total apart is their strong supply chain in the region. If they are unable to supply inland from TAZAMA, they can bring in their products from their regional networks via Mozambique, Zimbabwe, South Africa or Tanzania. This enables Total to maintain a position whereby their customers never run out of fuel. They also offer a unique personalized service to their clients, tailoring service packages to meet the needs of each individual company.

A key strategy that drives the company’s leading position is their commitment to international standards of safety, quality and respect for the environment in their business. Investments in industrial and personal safety campaigns each year contribute to a continued reduction of work related accidents. Total Zambia is fully involved in sustainable development for the communities in which they operate, particularly in respect to health, education, road transport safety, women and youth development. As one of the largest foreign investors and longest standing companies operating in Zambia, Total Zambia aims to maintain their position as market leader and grow and build with Zambia for many years to come.

“We are much more flexible than other companies operating on the market and we always listen to our clients’ needs, doing our best to accommodate each one as opposed to simply offering a standard package to all.” Stephane Lapauw Managing Director

“We offer high quality of service, high quality of fuel and offer everything that our customers require. We have an unparallel supply chain and a very high set of standards. All of these elements, along with our overall business principles are the factors that make the difference and position Total as a leading player in the industry.” Stephane Lapauw Managing Director

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ZAMBEZI RIVER AUTHORITY (ZRA) Kariba House 32 Cha Cha Cha Rd. PO Box 30233 Lusaka Tel: 260-211-228401/2, 260-211-227970/3 Fax: 260-211-227498 zaraho@coppernet.zm www.zaraho.org.zm The Zambezi River Authority was established as a corporate body in 1987 by parallel legislation of the parliaments of Zambia and Zimbabwe following the reconstitution of the Central African Power Corporation - under the Zambezi River Authority Acts (Act No. 17 and 19 Zambia and Zimbabwe respectively) and is jointly owned by the Governments of Zambia and Zimbabwe in equal proportions. The Zambezi River Authority is governed by a Council of Ministers consisting of four members, two of who are Ministers in the Government of the Republic of Zambia, and two that are Ministers in the Government of the Republic of Zimbabwe. The Ministers designated by both Governments to be members of the Council are those holding portfolios of Energy on the one hand and Finance on the other hand. The Zambezi River Authority aims to effectively manage and develop, in an integrated and sustainable manner, the water resources of the common Zambezi River and the Kariba Dam Complex for power generation and other uses to ensure that all stakeholders benefit from these resources and are satisfied. The Authority takes responsibility for the operation and maintenance of the Kariba Dam Complex, investigation and development of new dam sites on the Zambezi River and is also charged with the task of analyzing and disseminating hydrological and environmental information pertaining to the Zambezi River and Lake Kariba.

ZESCO LIMITED Ernest Mupwaya Managing Director Stand No 6949, Great East Rd. PO Box 33304 Lusaka Tel: +260-211-361111 Fax: +260-211-222753 zesco@zesco.co.zm www.zesco.co.zm Activity: Electricity generation, transmission distribu-

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tion and supply Date of Creation: 1970 ZESCO Limited is Zambia’s National Power Utility with an installed generation capacity of 1,840 Mega Watts, 90 percent of which is hydro generated from its three major power stations, namely the 990 Mega Watt Kafue Gorge Power Station, the 720 Mega Watt Kariba North Bank Power Station and the 108 Mega Watt Victoria Falls Power Station. ZESCO also owns and runs 6 small hydropower-generating units concentrated in the Northern part of the country namely Musonda, Chishimba, Lunzua, and Lusiwasi power stations. ZESCO was established in 1970. In 1972, the company took over several municipal power operations, which included Livingstone and Ndola. In late 1972, it took over Kabwe, Luanshya, Mufulira, Kitwe and Chingola. The aim of these take-overs was to enlarge the company’s area of supply to cover the entire country. As a vertically integrated national public utility company, ZESCO generates, transmits, distributes and supplies electricity to a customer base of over 400,000 that is expected to grow at the rate of 72,000 customers per year. An additional increase of 65,000 customers per annum is expected, resulting from a World Bank funded ‘Increased Access to Electricity Services’ Project. Under the Company’s strategic plan, the power utility is set to increase its generation capacity by 556 Mega Watts. This additional generation capacity is expected from the advanced 360 Mega Watt Kariba North Bank Extension project located in the southern region of Zambia bordering Zimbabwe, on the famous Lake Kariba Dam at a cost of US$415 million jointly funded by the China Export Import Bank and The Development Bank of Southern Africa. In addition, the 120 Mega Watt Itezhi-Tezhi hydropower project (a Public – Private partnership venture with ZESCO Ltd and Tata Africa Pty) located in the Southern province of Zambia at a cost of US$230 million is also soon to be commissioned. ZESCO has put in place a robust growth plan which aims to achieve immediate, short and medium term measures to meet the growing power demand in Zambia and in the Southern African region. Domestic power demand is growing at a rate of 3-4 percent per annum driven by significant developments in the mining, agriculture, tourism, construction and housing sectors resulting from the conducive environment currently prevailing in the country promoting developmental growth.

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It goes without saying that electricity is one of the key drivers of economic development, and therefore underscores ZESCO’s critical importance to the Zambian energy sector in terms of its strategic position as a vertically integrated utility company that turns the wheels of the Zambian economy. “There is an abundance of opportunities for investment in the Energy sector in Zambia. The government liberalized the Energy sector to encourage competition and all other players are therefore welcome on the scene to ensure that Zambia becomes self-reliant in the energy sector and we welcome any investor to partner with ZESCO.” Ernest Mupwaya Managing Director Due to stable economic growth over the last decade, with recorded GDP growth rate at 6.3% in 2010, demand for electricity in the country has increased tremendously. ZESCO is charged with the important responsibility of meeting this ever-increasing power demand. ZESCO is also a member of the Southern African Power Pool (SAPP), which is an integrated association of a number of utility companies in the Southern African Development Community (SADC) region. The entire region is forecasting a large power deficit by 2015 and ZESCO is one of the two regional utility companies that have taken up the challenge to heavily invest in power generation in order to mitigate this regional deficit. Therefore, ZESCO plays a vital role not only to Zambia, but also to the whole region. In recognizing the need to meet the growing domestic and regional power demand, ZESCO’s three main power plants, namely Kafue Gorge, Kariba North Bank and Victoria Falls Power stations have benefitted from ZESCO’s Power Rehabilitation Programme (PRP) which has seen Kariba North Bank and Kafue Gorge power stations increase their generating capacity. This programme refurbished the plants to improve reliability, efficiency and to increase their generation capacity. Kafue Gorge station’s capacity was increased from 900 Mega Watts to 990 Mega Watts. The Kariba North Bank station increased its generation capacity from 600 Mega Watts to 720 Mega Watts. This station is also in the process of adding two new generators that will add an additional 360 Mega Watts by November 2012 under the Kariba North Bank Extension project. This excess power has been allocated to assist the power deficit of the Southern African Power Pool (SAPP) region. The Victoria Falls Power Station, with a capacity of

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108 Mega Watts (MW) was rehabilitated in order to generate the same amount of power with less water, therefore leaving more water to support the thriving and growing tourism industry in Livingstone. ZESCO is also upgrading several of their smaller hydro power stations, such as the Lunzua Power Station and the Lusiwasi Power Station. Lunzua is located on the border with Tanzania and will have its capacity increased from 0.75 MW to 15 MW. Although small, this increased generation capacity will help create a greater degree of stabilization in the Northern Province. “ZESCO will expand its generation capacity in order to address the anticipated short to long term demand growth for power resulting from the growing Zambian economy. ZESCO will also reinforce its transmission systems and develop new interconnectors for export of power to neighbouring countries by the year 2015. Ernest Mupwaya Managing Director As the bulk consumption of energy has increased tremendously in the last decade, ZESCO has embarked upon strategic partnerships with foreign companies such as Sinohydro of China and the China Africa Development (CAD) Fund to develop the new Kafue Gorge Lower power station. They have also partnered with TATA Africa of India in order to develop a hydro power station at the Itezhi-Itezhi Dam. Good Corporate governance is paramount in today’s energy sector and modern business environment. Therefore, ZESCO strictly adheres to the Electricity Act that is a statutory instrument devised by the government. It also keeps in sync with government policies on various issues, such as the Government’s vision to provide affordable electricity to 51% of all Zambians by 2030, and protect the environment while doing so. ZESCO therefore represents a fundamental vehicle by which the government aims to fulfil its agenda of delivering electrification for all. Though a parastatal institution, ZESCO is a fully commercialized entity and is expected to operate as such. Like any other business, ZESCO remits dividends to its sole shareholders, the Government of the Republic of Zambia. To take care of its interest, the government has appointed the Permanent Secretary’s of the Ministry of Lands, Energy and Water Development and the Ministry of Finance & National Planning to the ZESCO Board of Directors respectively.

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Looking forward, Zambia has a hydro potential of approximately 6000 MW. Currently under 2000MW has been developed. Investors have the opportunity to partner with ZESCO in order to capitalize on Zambia’s massive energy potential. There are other sources of energy such as solar power, which can be harnessed to help rural communities, which are far away from ZESCO’s national grid, towards economic development. Due to the ever-increasing demand for energy in Zambia, especially in rural areas, there is a vital need for private investors to come in either individually or in partnership with ZESCO.

ZESCO has been true to its mission statement which reads ‘We at ZESCO are committed to use technology and innovation in the generation, transmission, distribution and supply of safe, reliable quality and competitively priced electricity for the sustainable development of Zambia and beyond, thereby facilitating the creation of wealth and improving the quality of life for all.’ ZESCO Ltd is delivering on its promise of being an engine of sustainable development, not only in Zambia, but also for the region as a whole.

“I hope to see ZESCO expand its influence beyond the borders of Zambia and contribute greatly to the improvement of many African lives” Ernest Mupwaya Managing Director

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MINING & NATURAL RESOURCES

Treat the days well and they will treat you well Zambian proverb

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THE HONOURABLE WILBER SIMUUSA MINISTER OF MINES AND NATURAL RESOURCES

Dear Readers, Mining in Zambia has and will continue for some time to play a major role in the economic development of the country. Government is thus committed to ensuring a vibrant, well-organized private sector and public-private partnership led mining sector contributing to making Zambia a prosperous middle-income country by 2030. To achieve this, the principal objective of Government policy on mining is to create an environment in which small and large scale exploration, mining and mineral processing private companies operate efficiently and profitably for effective contribution to economic development and poverty reduction. The Ministry of Mines and Natural Resources seeks to be efficient and proactive to deliver quality services to all players of the mining sector. The strategic focus of the Ministry is on increasing exploratory projects, the sustainable production and management of mineral resources, and increasing productivity to maximize the economic benefits within the sector. With a government that is committed to investment, a stable political system, predictable laws and policies as well as a stable macroeconomic environment, Zambia has positioned itself better in the region. The government has continued to pursue a zero-tolerance policy against corruption, and treats local and foreign investors equally. There is reduced or free import duty on certain raw materials and imports of capital machinery and equipment. All these measures have made Zambia an attractive low-risk investment destination. The mining sector in Zambia offers great opportunities through a wide range of minerals that can be exploited. Therefore, investors are welcome to the sector not only for base metals but for other minerals as well. The country has proven deposits of the best gemstones in the world, a range of industrial, and energy minerals. The government has laid the foundation for the building of a sustained private sector led mineral based industry. The incentives that have been provided to investors in Zambia, and the progressive policies offered and pursued by the government make it very attractive to invest in mining in Zambia. All investors large and small, local and foreign are welcome to join us in building on this foundation of a vibrant Zambian Mining industry.

Sincerely, Maxwell M.B. Mwale MINISTER

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Mining & Natural Resources OVERVIEW Zambia is the largest producer of copper in Africa, as well as being a major source of minerals such as cobalt, zinc, lead, uranium, and other precious metals and stones. The Copperbelt is the epicentre of the Zambian mining industry as well as home to the vast majority of the country’s industrial activity, and has been one of the major drivers of economic growth in recent years. Zambia’s rich mineral resources, in particular its copper and cobalt mines, have brought much needed foreign exchange earnings to the country. Privatization of the formerly state-owned mines, along with many years of high an increase in demand and commodity prices including copper, has seen a great deal of investment in the mining industry and an expansion in mineral production. It has also led to the establishment of new mines and the recapitalization of existing ones. The country’s vast mineral reserves include an estimated 10% of the world’s known reserves of copper and 34% of its cobalt. The Copperbelt alone contains a total mineral resource reserve of at least 2 billion metric tonnes. In addition to huge reserves of copper and cobalt, Zambia also possesses a variety of precious and semi-precious minerals, such as amethyst, aquamarine, emeralds, gold, silver, diamonds and selenium. Other known mineral resources, which are largely underexploited, include marble and granite as well as ferrous metals. Minerals that

HISTORICAL BACKGROUND AND RECENT DEVELOPMENTS After independence in 1964, the copper industry was seen as being so central and strategic to the country that a programme of nationalization was begun. Zambia’s two main mines were nationalized in 1969, with copper production and refining being carried out by large state-run enterprises. These parastatal entities contributed massively to Government revenue during the early 1970s when copper prices were high and the economy of Zambia was booming, and copper production reached a record high of some 750,000 metric tonnes per year. However, Zambia’s copper industry began to decline following a dramatic drop in price of copper in the mid 70s. Political change in 1991, led to a thorough restructuring of the Mining and Mineral Exploration Sector in Zambia. The adoption of a more outward oriented and free market approach together with an investorfriendly legislative framework (primarily through The Mines and Minerals Act 1995) revitalized the industry. This was enhanced by the privatization of the majority of Zambia Consolidated Copper Mines (ZCCM) mining assets and associated operations (e.g. concentrators, smelters and refineries) between 1998 and 2002, which has resulted in over US$6 billion worth of foreign direct investment by international mining companies since then. The positive growth and investment has also been furthered by very strong international copper and cobalt prices especially since 2007. Many existing operations have been rehabilitated and refurbished, new operations have been brought into production and exploration has flourished. This has resulted in a very significant increase in the production of copper. From a total of 257,000 metric tonnes produced in 2000, copper production in Zambia has increased during each subsequent year and is well on course to exceed 700,000 tonnes in 2010, its highest levels since the early 1970’s.

can be profitably quarried for use in the manufacturing, building and agricultural industries are clay, limestone, gypsum and phosphate.

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The last five years have, however, not been without challenges. The enactment of the new Mines and Minerals Development Act 2008 and the revision of Zambia’s Mining Sector fiscal regime in the same year (both viewed by the industry as being generally over-complicated and investor unfriendly) combined with the global financial crisis of 2008-9 effectively threatened to arrest this growth.

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While rising copper prices over the past several years saw copper soaring to a record high of US$8,980 per tonne in July 2008, the crisis on global financial markets in the second half of that year sent prices tumbling to just US$2,812 per tonne by December 2008. The dramatic drop in the price of copper led to reduced earnings from copper exports by mining companies and subsequent reduced earnings for the government from mineral royalties and corporate taxes, as well as lower levels of investments and production. Furthermore, some mining companies discontinued exploration activities, while Luanshya Copper Mine and Munali Nickel Mine were placed under care and maintenance.

GOVERNMENT’S ROLE AND POLICY The large and small scale Mining and Exploration Sectors in Zambia are overseen and administered by the Ministry of Mines and Natural Resources. The Ministry enacts mineral policy with the assistance of its 4 departments of Geological Survey, Mines Development, Mines Safety and the Mining Cadastre Office. Government adopts a purely regulatory and promotional role with regard to mining activities. Minerals in the ground are vested in the President on behalf of the state. The right to explore or produce minerals is authorized by a license granted under the Mines and Minerals Act.

Although a number of factors challenged the industry during 2009, various others have supported its growth, particularly the commencement of commercial copper production at Lumwana mine and improved metal prices in global markets, with copper prices increasing from US$3,100 to US$6,000 between January and October 2009. As a result, the mining and quarrying sector recovered significantly during the year from growth of just 2.5% in 2008 to 15.8% in 2009. As of 2011 it is very encouraging to note that Zambia’s mining and exploration industry has rebounded robustly from the global financial crisis of 2008-9. In addition, the government and Industry (both the large and small scale sectors) together with the assistance of various donor organizations have undertaken extremely thorough discussions and consultation over the last eighteen months. This has already led to the government abandonment of the controversial corporate windfall tax and will hopefully lead to, amongst other things, an amendment of The Mines and Minerals Development Act 2008 by early 2011. This should ensure the continued growth, promotion and sustainable development of the sector for the benefit of all stakeholders for many years to come. Examining exploratory samples

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Ministry of Mines & Mineral Development taking part in a trade fair

In its recently published Client Service Charter, the Ministry states its purpose is to ‘facilitate the development of efficient, safe, viable and sustainable mineral and petroleum resources industries for the maximum benefit for the people of Zambia’. In promoting growth and diversification of the mining industry during 2010-2011, the Zambian government is committed to continue: • Promoting exploration in the hope that more mines will be opened in the next five years. • Creating a special status for non-traditional mining exports, such as nickel, uranium, gold, and platinum, and declaring them priority minerals under the Zambia Development Agency Act. • Promoting large investments in the mining sector that have a transformational impact on Zambia in terms of job creation, export earnings, supply and contracting by the Zambian business community. • Encouraging value addition within Zambia, mainly involving copper, cobalt and gemstone products. In order to encourage Zambian ownership of part of the operating entities, the government is working out measures to ensure that, where possible, min-

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ing companies operating in Zambia list their shares on the Lusaka Stock Exchange (LuSE); companies work closely with the Citizens’ Economic Empowerment Commission (CEEC) so as to maximize benefits to Zambians though targeted joint ventures; local communities benefit though a high level of corporate social responsibility; and mining companies promote further training of employees both at home and abroad.

According to the Government’s Central Statistical Office copper currently accounts for over 80% of Zambia’s total exports. The sector is responsible for the direct and indirect employment of well over 60,000 Zambians, as well as very significant new infrastructure developments across the country.

The Government of Zambia also occupies a strategic shareholder position in the majority of Zambia’s mining operations through ZCCM-Investment Holdings (ZCCM-IH). The Ministry’s Headquarters are located on the 12th and 14th floors, of the New Government Complex, Kamwala Nassar Rd. (behind the Freedom Statue) in Lusaka. The Ministry of Mines and Natural Resources is very approachable and an excellent source of information.

The Chamber of Mines of Zambia recently reported that foreign direct investment (FDI) by international mining companies was well over US$850 million in both 2007 and 2008 before reducing markedly in 2009. However, FDI is on the rise again and will hopefully reach and exceed these previous levels in 2011. Konkola Copper Mines (KCM) is one of the largest mining and processing companies in Zambia. KCM owns and operates the Konkola, Nchanga and Nampundwe mines as well as the Nkana smelter. They have recently completed several expansion programmes in Zambia, the two main ones being the Konkola Deep Mining Project and the construction of the new Nchanga smelter.

MINING OPERATIONS & DEVELOPMENTS

The US$400 million Konkola Deep Mining Project (KDMP), which has sunk existing shafts down to 1,490 metres to access high grade copper ore below current production levels and also is involved in the construction of a new concentrator. Production of copper ore from Konkola is planned to increase from 2 million tonnes to 7.5 million tonnes per year, while simultaneously the life of the mine is being extended by another 20 years at least.

The established large-scale (copper and cobalt) Mining industry in Zambia forms the backbone of the Zambian economy and has been the most important driver of the country’s impressive economic growth over the past 5 years. Existing prospecting licences and new applications encompass roughly 50% of the Zambian land mass. World-renowned mining companies are involved in mining and prospecting operations on the Copperbelt as well as in the Central, Western and Northwestern provinces.

KCM have also recently completed the US$300 million construction of the new Nchanga smelter (planned capacity 300,000 tonnes per annum) that also includes a new acid plant (capacity 1,850 tonnes per day), which is used at Nchanga’s Tailing’s Leach Plant. The smelter will treat, not only, increased production from Konkola but also concentrates from other mines in Zambia. Finished copper production at KCM’s combined operations was 41,958 tonnes for the 3rd quarter of the 2010 financial year.

First Quantum Kansanshi Main Pit

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Mopani Copper Mines (MCM) operations consist of an underground mine, concentrator and cobalt plant at Nkana and an underground mine, concentrator, smelter and refinery at Mufulira. The company also has several SXEW plants (at both Nkana and Mufulira). MCM is currently in the process of expanding the capacity of the Mufulira copper smelter and its copper cathode production from its SXEW plants. The ongoing Nkana ‘Synclinorium’ and Mufulira ‘Deep’ programs will also extend the life of the Nkana and Mufulira mines by about 15-20 years. First Quantum Minerals (FQM) owns the Kansanshi copper-gold mine in Solwezi as well as the old Bwana Mkubwa copper mine near Ndola. Copper production has increased at Kansanshi to reach 247,100 tonnes (cathode and concentrate) copper for the first 3 quarters of 2010 as well as the recovery of 142,800 oz’s of gold from an additional gold circuit. Unfortunately, Bwana Mkubwa has finally closed due to an exhausting and inability to access high grade copper oxide ore from the Lonshi and Frontier mines in the DRC. Equinox Minerals Limited (EQ) operates the giant Lumwana copper – uranium (+/- gold, cobalt and silver) mine, which was officially commissioned at the end of 2008 and began producing in the first quarter of 2009. Lumwana is the largest mining project to come into production worldwide over the last 2 years. It will eventually be the largest open pit copper mine in Africa and is expected to have a 37-year life. Recent copper concentrate production is at 112,751 tonnes for the first 3 quarters of 2010 and is expected to reach 140,000 tonnes for the year. A five-year multi million dollar agreement has been signed with NFC Africa Mining Plc (NFC) to process its copper concentrate at the new Chambishi Copper Smelter. EQ recently also started mining and stock piling high-grade uranium ore and by mid-2010 estimated they had accumulated over 4 million tonnes at 1000ppm uranium and 0.8% copper. Subject to EQ negotiating viable long-term uranium off take agreements they plan to begin construction of an on site uranium treatment plant. Konnoco, a 50/50 joint venture company between African Rainbow Minerals and Vale, have recently started construction on the US$400 million Konkola North Copper Mine with President Banda presiding over the official ground breaking ceremony in midOct 2010. It is hoped that the mine will be commissioned within 27 months and reach full production by 2015. It has a planned design throughput of 2.5 million tonnes of ore per year to yield 45,000 tonnes per

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year of contained copper in concentrate. The mine life is expected to be 28 years. NFC Africa Mining Plc (NFC) is majority owned by China Non Ferrous Metal Mining Group Company (CNMC) and owns and operates the Chambishi mine. NFC has recently undertaken a US$100 million expansion programme and now plans to exploit ore from the ‘western’ ore body. CNMC is also the majority shareholder of the new US$300 million Chambishi Copper Smelter. The smelter has a planned capacity to process 400,000 tonnes of copper concentrate per year with a planned output of 150,000 tonnes of copper. NFC also acquired a controlling stake in Luanshya Copper Mines (LCM) in July 2009 and now owns and operates the reopened and refurbished Baluba copper and cobalt mine as well as Chambishi Metals Plc. LCM is Zambia’s largest cobalt producer. Metorex Limited is the owner of the Chibuluma South mine. This originally started life as an open pit mine but has since gone underground. Chibuluma milled 568,187 tonnes of ore in 2009 at a grade of 3.1% copper. Ore is treated at the Chibuluma concentrator and all copper concentrates are currently sold to CNMC’s new Chambishi Copper Smelter. Metorex are presently embarking on both an intensive surface and underground exploration programme with a view to increasing the current life of the mine beyond the next 6 years. Albidon Zambia Limited operates the underground Munali nickel / copper mine near Mazabuka in the Southern Province of Zambia. The mine reopened in early 2010 after being placed on care and maintenance for most of 2009. In the first 3 quarters of 2010 a total of 488,205 tonnes of nickel ore were mined and 27,266 tonnes of nickel concentrate was sold.

Exploration Drilling

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Mining & Natural Resources EXPLORATION

Zone especially within the Mumbwa District. - Several carbonate bodies are also presently being re-examined for potentially economic cocentrations of rare earth metals. A selection of more high profile ‘large scale’ operators active in exploration in Zambia include: African Consolidated African Eagle/Katanga, African Energy Albidon, African Rainbow Minerals/Teal, Aldershot, Antafagasta, Anvil, BHPBilliton, Caledonia, Cluff, Denison, Equinox, First Quantum, Freeport-McMoRan, Glencore, Kores, Lithic, Luiri, Metorex, MMG, Mukuba/Northcore, NFC, Rare Earth International, Vale, Zambezi and Zhonghui. There are numerous smaller or locally owned operators with Asian owned entities playing an increasingly prominent roll in Zambia.

Geophysical Surveying

Due to the factors already mentioned above, investment into the Exploration Sector plunged dramatically in 2009. Junior and medium sized companies in particular significantly curtailed or cancelled work altogether. Fortunately, exploration expenditure has rebounded robustly in 2010 and hopefully is on course to return or surpass 2007-8 levels.

As of November 2010, the most advanced exploration projects are probably BHP Billiton’s Mumbwa copper oxide iron gold project (in joint venture with AIM listed Blackthorn) FQM’s Kalumbila copper project and Luiri’s Dunrobin – Matala gold project. Blackthorn have recently announced an (JORC compliant) in situ inferred mineral resource of 87MT grading 0.94% Cu (using a 0.5% Cu cut off) enclosed within a much larger resource of 345MT grading 0.47% Cu (using a 0.2% Cu cut off) at Kitumba between 250 and 500 metres depth.

Exploration for metals in Zambia in currently primarily focused on the following commodities: copper, cobalt, gold, Nickel (+/-PGE’s), manganese, uranium, rare earths metals and phosphates. The following deposit types are being targeted: - Sedimentary hosted copper – cobalt - uranium of Copperbelt / Lumwana type - Vein hosted copper – gold – molybdenum of Kansanshi type - Iron oxide copper gold (‘IOCG’) of Ernest Henry /Olympic type - Kabanga and Munali type ultra mafic - mafic intrusive complexes within Zambia’s Irumide and Zambezi belts - Exhalative, vein and supergene manganese within Zambia’s Central and Luapula Provinces - Karoo sedimentary hosted Uranium, as well as structurally / chemically controlled gold primarily associated with Zambia’s Mwem beshi Dislocation

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BHP Billiton undergoing important exploration operations in Zambia

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Luiri have been carrying out a new phase of resource definition drilling at the Dunrobin and Matala gold deposits and have increased the present (NI43-101 compliant) indicated resource to 422,000 ounces and further inferred resource figure to 386,000 ounces. They have also conducted significant mining, metallurgical and environmental work. Unfortunately, this project is currently on hold due to a dispute with the Ministry of Mines and Natural Resources. It is sincerely hoped that this can be resolved to the mutual benefit of all stakeholders as quickly as possible and work can resume. After acquiring Kiwara Plc in January 2010, FQM have embarked on an intensive drilling Programme at the Kalumbila prospect (re-named the Trident project). FQM recently announced that since March 2010, they have already completed nearly 50,000 metres of drilling and believe they are now delineating an estimated (non NI43-101 compliant) resource of at least 300 – 400 million tonnes between an average grade of 0.65% - 0.85% copper. FQM have also completed preliminary metallurgical and environmental work. A timeline has been established to complete a large scale mining license application by the 2nd quarter of 2011 and if all results and permitting is positive, acquire board approval to move into development as quickly as possible.

THE MINING SECTOR DIVERSIFICATION PROGRAMME

Gemstone Mining in the enriched Zambian deposits

For the past sixty years the Zambian economy has been heavily reliant on the mining of copper and cobalt and despite the positive steps taken to diversify the industrial and manufacturing base, the reliance remains. Zambia is naturally rich with other mineral resources,

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Examining Core Samples

most of which are under exploited. The European Union and various other development institutions and banks are supporting the private sector development through several programs including the Mining Sector Diversification Program. The Mining Sector Diversification Programme was established in 2001 with the aim of increasing the utilization of natural resources in the non-traditional mining sector through improving the ability of miners and processors to produce, market and sell products of an improved quality. The Programme was approved by government and funded by the European Union. Its goals are to enhance non-traditional mining by reducing Zambia’s dependence on copper and cobalt, increasing the range of minerals extracted for export, and developing downstream industries in mineral processing to add value to exports. The programme has achieved the following: • Made geographical data available to prospectors • Improve access to adequate capital and equipment for non-traditional miners • Equip non-traditional miners with adequate mining strategy and processing skills • Enabled non-traditional miners and downstream

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processors to obtain fair market for the products by exposing them to international trade fairs e.g. the TUCSON Fair in the US, the Thailand, Gemstone Trade Fair and the Shenzhen Gemstone Trade Fair in China. Also sponsored the first ever Gemstone Exhibition in Livingstone in 2002. • Enhanced the exploitation of non-traditional mining potential The Mining Sector Diversification Programme developed the pilot project called the Mapatizya Processing Centre in the Mapatizya Mining Belt in Kalomo District, in the southern part of Zambia. This was in addition to the Luanshya Project for the Luanshya Former Miners Association of Zambia. The Mapatizya Processing centre was handed over to Kalomo Miners Association in May 2008. The purpose of the processing centre is to provide miners in Kalomo with improved processing methods of amethyst, to attain international standards of grading, and to create a market centre.

largest deposits of amethyst in the world. The gemstone deposits occur throughout the country, namely Copperbelt Province (emerald and beryl); Central Province (tourmaline, amethyst, aquamarine, quartz, citrine, beryl, garnet); Eastern Province (aquamarine, tourmaline, quartz, garnet, beryl); Southern Province (amethyst, garnet); North-western Province (amethyst, quartz, citrine); Northern Province (amethyst, quartz). Mining activity for gemstones, which dates back to the early 1930’s, is however dominated by the exploitation of emerald, amethyst, aquamarine, beryl and garnet.

The vision for the future is to contribute to the economy through exports of gemstones and other minerals in order to alleviate poverty through the creation of employment in the rural areas where most of these operations take place and to decrease Zambia’s reliance on Copper and Cobalt.

GEMSTONES Zambia is endowed with a variety of high-quality gemstones some of the most notable being emerald, aquamarine, amethyst, tourmaline and garnet. Others are citrine, topaz, agate, rose and crystal quartz and beryl.

Raw Garnet, mostly found around Sangu and Doost Mines Northwest of Lundazi.

To date, over 600 small-scale mining licenses issued by the Ministry of Mines and Minerals Development (MMMD) for the mining of gemstones throughout the country, rejuvenating many rural areas. Zambia’s export earnings from rough gemstones are approximately $50 million per annum. This figure though could be higher if smuggling was to be brought to controllable levels and value addition made to the raw gemstones locally. The Zambian Government has endeavoured to address the above constraints through the promotion of the exploitation, marketing and value addition of the gemstones and precious metals as indicated in measures that have been taken in the revised Mining Policy and the Mines and Minerals Development Act, 2008.

Polished Gemstones

In terms of reserves, the country boasts of the one of the largest deposits of emeralds and probably the

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The management of mining rights in Zambia has revised and has resulted in the establishment of a modern computer based mining cadastre system to improve its effectiveness, transparency and public creditability.

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In the last fifteen years, the Government has undertaken several programmes aimed at making the gemstone-mining sector contribute significantly to the national economy. Among them are the World Bank supported SEED Project and Mining Sector Diversification Programme. In 2008 the Government through the SEED project commissioned a study on the establishment of the Gemmological Institute in Zambia with the aim of responding to training needs in gemmology, lapidary and jewellery manufacturing and as well as to stimulate confidence in the industry on many world market players. This will ultimately lead to the development of downstream industries that will improve gemstone revenues and contribute to job and wealth creation. Other notable emerald producers include Grizzly Mining Limited (â&#x20AC;&#x2DC;Grizzlyâ&#x20AC;&#x2122;), which also operates a large-scale emerald mine located in the NRERA as well as the largest gemstone washing facility in the region.

GOLD AND SILVER Gold is found predominantly along the Mwembeshi Belt, located in the Central and Eastern provinces, as well as in North-Western Province. There are occurrences of silver on the Copperbelt, where it is produced at a number of copper mines. Silver has also been found in other regions, including Nyimba and Petauke in Eastern Province, the Kafue National Park and the Umba River area. Zambiaâ&#x20AC;&#x2122;s most important gold mine is Dunrobin Gold Mine, 120 kilometres west of Lusaka. A project to extract gold from slag at Dunrobin mine is underway. Silver is produced at Silver King Mine. Prospecting and exploration for gold, silver and diamonds is ongoing throughout many parts of the country.

Extracted Emeralds under examination

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Mining & Natural Resources ENERGY MINERALS Coal is mined at the open pit Maamba Colliery in the Gwembe Valley. It is mined by Maamba Collieries Limited (‘MCL’), which is majority owned by Nava Bharat Ventures following the sale of 65% of the company’s assets by ZCCM-IH to the Singaporean based group in early 2010. MCL is Zambia’s largest coal supplier and currently runs two open cast coalmines in Kanzize and Izuma basins, near Sinanzongwe in Southern province of Zambia. It is reported to have 78 million tonnes of coal reserves. Nava Bharat plan to inject new life into MCL’s current activities, which have been operating at a loss for many years, to eventually attain a maximum production capacity of 2 million tonnes of washed coal per year. US$100 million will be invested in rehabilitating the existing mining operations (including processing plant). Construction of a new thermal power plant (which will contribute 300MW of electricity to the national grid) and cost up to US$500 million is currently also underway and will take 2-3 years to complete. MCL area has an estimated total of 78.2 million met-

ric tonnes of coal reserves. It is estimated that the reserves could last for a further 96 years. Uranium deposits exist in a variety of geological environments in Zambia. Exploration to unlock the country’s significant reserves has focused on potential mineralization in the Copperbelt, Karoo Age sandstone and the gneiss domes region of NorthWestern Province. The Siavonga Region also is host to several small deposits, with an estimated resource reserve of approximately 6,400 metric tonnes of uranium oxide. The two uranium exploration companies that dominate this area are Denison Mines Zambia Limited and African Energy Resources Limited. Denison Mines Zambia owns the Mutanga Project that comprises the Mutanga and Dibwe deposits near Siavonga at the Northeastern end of the MidZambezi valley in the Southern Province of Zambia. Significant work had been carried out on the project including drilling, geophysical work, geological mapping, and geotechnical, metallurgical, environmental and project feasibility studies. The project is currently at definitive feasibility stage and two large-scale mining licenses have been granted. African Energy Resources Limited (AERL) is a Southern Africa focused exploration company holding a significant tenement package in Southern Zambia predominantly for Uranium. AERL is in a Joint Venture (JV) with Albidon on the Chirundu JV Project (containing the Gwabe and Njame deposits) and is also involved with the Kariba Valley JV Project (containing the Chisebuka, Munyumbwe and Namakande prospects). AERL is also engaged in a third Joint Venture with Aldershot. A Bankable Feasibility Study is currently being carried out for the Njame and Gwabe prospects whilst exploration for additional uranium resources continues. A large-scale mining license has been issued.

INDUSTRIAL, CONSTRUCTION AND AGRO-MINERALS

From Gems to Jewels

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Feldspar is found in pegmatite, which is a source of metals such as tin and gemstones. Relevant sites that have been identified include the Northern, Northwestern and Eastern provinces, the Pemba area, the Serenje and Siavonga region, and both west and south Lukusashi.

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Zambia also has some valuable pure white marble deposits in Lusaka and other provinces. Lusaka boasts marble quartzite and light pink marble, as well as plain and dark greens and salmon pink. There are large granite reserves, with those at Itezhi-tezhi and Kalomo usually speckled black or grey, with a rare blue granite found in Solwezi. Clay deposits occur throughout the country, with important deposits located at Serenje, Chama, Solwezi, Kasanka, Chingola, Mkushi and the Luano Valley.

eration of Small Scale Mining Associations of Zambia are able to interact with the government in order to discuss a number of issues to improve the sector.

The Copperbelt also is home to mining operations of silica, while fluorite can be located in the Shangwa Hills region. Although graphite reserves have not been quantified, they are known to exist in a number of areas. Tantalite also occurs in Zambia in Southern Province and in Petauke district.

OTHER OPPORTUNITIES AND DEVELOPMENTS

Zambia’s only producer of limestone, and related products, the Ndola Lime Company, in the Copperbelt, supplies local manufacturing, agricultural and construction industries. It also exports to South Africa, the DRC, Zimbabwe, Malawi, Namibia and Tanzania.

THE SMALL-SCALE MININING (SSM) SECTOR The small-scale mining sector is labour intensive by nature and as such it has great potential to generate much employment for the people of Zambia and infuse rural areas with news sources of income. Luapula Province recently has generated some serious small to medium scale mining operations of manganese. Other small-scale mining operations include mining of amethyst, emeralds, and zircon. Despite the number of SSM operations, Zambia has failed to be recognized as a chief producer of the best emeralds, amethyst, red garment tourmaline and many other gemstones because of the manual nature of these operations and the inability to access finance from financial institutions. Thus, the Small Scale Mining Sector is in need of assistance regarding the development of managerial skills, business development, technical expertise, and marketing strategies.

The vision for the future of the Small Scale Mining Sector is to maximize the economic value of the investment in the Small Scale Mining Sector aimed at maximizing contribution to the country’s economic growth, whilst continuing to grow in a sustainable way.

Abundant investment opportunities exist in Zambia, not only in regards to further exploration of the aforementioned commodities but also for others such as tin/tantalum, iron ore and phosphates for example. At present the Ministry of Mines and Natural Resources is currently transferring from a manual to a modern fully digital ‘flexi-cadastre’ tenement database and licensing system. Once fully operational and accessible to the public (hopefully via a new website) this system will be of enormous benefit to the mining and exploration sector in Zambia by facilitating accurate and up to date records and also the efficient, transparent and quick processing of license applications and renewals. This will be fundamental in attracting further significant foreign investment. In addition, the government has recently announced new initiatives with the Japanese International Co-operation Agency (‘JICA’), the Korean Institute of Geosciences and Mineral Resources (‘KIGAM’) as well as the Finnish International Development Agency (‘FINIDA’). New programmes will include new geological mapping over the remaining 35-40% of the country which has not been tackled so far, digitally capture and archive historical geological and exploration data into a GIS database and generally initiate technical training and skills development with a view to generating future exploration and mining projects. These programmes ultimately can lead to substantial new discoveries.

The UNZA School of Mines and other institutions plan on providing short-term courses to improve in such areas. There are also plans to introduce a training program for instructors in various skills so that the Small Scale Miners can help in training the newcomers of the industry. The Small Scale Mining companies through the Fed-

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Mining & Natural Resources INDUSTRY RELATED INSTITUTIONS The Permanent Secretary Ministry of Mines and Natural Resources PO Box 31969, Lusaka Tel: +260-211-235317 Fax: +260-211-235318 psmines@yahoo.co.uk The Chamber of Mines of Zambia Ntudwe Drive PO BOX 260566, Kalulushi Tel: +260-212-730743/4 Fax +260-212-730302 comines@iwayafrica.com

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Association of Zambian Mineral Exploration Companies First Floor (Suite 6) â&#x20AC;&#x201C; Lex House Corner Addis Ababa Roundabout & Tito Rd. PO BOX 39541, Lusaka Tel: +260-211-257964 Fax +260-211-257965 azmec@iconnect.zm www.azmec.co.zm AZMEC is also affiliated with the Federation of Small Scale Mining Associations of Zambia (FESMAZ) and UNZA School of Mines.

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AEL ZAMBIA PLC Thinus Bierman Managing Director Plot 1168/M Mufulira Rd. Mufulira, Kitwe Tel: +260-966-990945 / 9 Fax: +260-212-412749 thinus.bierman@aelglobal.com www.aelminingservices.com AEL Zambia Plc is an explosives company under AEL Mining Services, a multi-national explosives corporation. AEL Mining Services, a member of the JSE-listed AECI Group in South Africa, is a leading developer, producer and supplier of commercial explosives, initiating systems and blasting services for mining, quarrying and construction markets in Africa and Indonesia. AEL is also the largest supplier of explosives technology and initiating systems in Africa. With its head office in Johannesburg, South Africa, AEL was established in 1896, and has become one of the world’s leading suppliers of explosives and initiating systems. AEL Mining Services are comprised of 16 businesses complimented by production facilities and offices throughout Southern Africa, Africa, and select international regions in South East Asia, South America and Europe. AEL Zambia is AEL’s largest and most relevant operation in Central Africa. AEL Zambia has made significant investments into Central Africa and manufactures most of the products sold in the region through its plants. The company is recognized as the definitive market leader for explosives in the country having operated in Zambia for over 40 years. In October 2006, AEL Zambia was listed on the Lusaka Stock Exchange. A 20 percent stake was offered to the Zambian citizens, which was held in trust by the Zambia Privatization Trust Fund (ZPTF) on behalf of the Zambian government. AEL Zambia has a number of regional manufacturing facilities that produce bulk emulsion explosives for surface and underground use. With the aim of increasing capacity to meet demands in Central Africa, AEL Zambia has commissioned a new packaged explosives (PEX) plant. With this new PEX plant, AEL Central Africa has the capacity to manufacture all the product requirements in the country from its ISO 14001-certified facilities in Zambia, including underground bulk emulsions, ammonium nitrate-based explosives (Anfex), the full range of packaged explosives and the assembly of Shock Tube initiating systems and electric detonators.

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AEL Zambia’s major customers include the mining and quarrying operations in the country as well as smaller export markets in the DRC, Malawi, Tanzania and Zimbabwe. AEL has a good safety record and has operated for over 20 years without any major accidents, representing one of the best safety records in the world. Under the management of the AEL Mining Services, AEL Zambia has instituted rigorous compliance to safety, health and environmental standards. At the same time, the company constantly keeps abreast with new cutting edge blasting technology in order to provide innovative and cost-effective blasting solutions to the mining and quarry industry. They are pioneers in terms of technological advancements in the Industry and invest heavily in their research and development department. As with all AEL operations around the world, AEL Zambia has recently revealed its new corporate identity, a strategic move to redefine and reenergize the brand. With this new image, the company hopes to build on the 100-year old brand and add a contemporary feel as the Group expands globally and grows successfully into the future.

ALBIDON ZAMBIA LTD Matthew Banda Mine Manager Munali Nickel Mine Project Kafue / Mazabuka Rd. PO Box 50799, Lusaka Tel: +260-213-235195 / 2 MatthewB@albidon.com www.albidon.com Albidon Limited was established in April 2000 and listed on both AIM and ASX stock exchanges in March 2004. The Board and Management have a diversity of skills ranging from exploration, mining and metallurgy to concentrate marketing, logistics and project finance, in Africa and elsewhere. Albidon’s main focus in East Africa is based on the assessment that this region holds the potential to be one of the world’s premier nickel mining regions. Albidon’s development activities have been centred on the Munali Nickel Project in Zambia. The company completed a positive Bankable Feasibility Study in July 2006 and received the necessary government permits and approvals. Exploration drilling is ongoing with the aim of expanding the nickel resource base in the Munali district.

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The Munali Nickel Project, which is 100% owned by Albidon, is located approximately 60 kilometres south of Zambia’s capital city, Lusaka. The Munali project area comprises of the Enterprise deposit and a number of other nickel prospects in the Munali Intrusion, the most advanced of which is the Voyager prospect along the northern stretch of the Enterprise deposit. The first production of nickel concentrates was realized in mid 2008. The Enterprise project will produce approximately 10,000 - 10,500 pa of nickel concentrate from a 1,200,000 pa underground mining operation involving in straightforward extraction methods and conventional processing technology. Enterprise forms the initial part of the Munali growth strategy, which is targeted to economically exploit the other identified lower grade nickel deposits at Munali through the effective application of additional process technology such as Dense Media Separation (‘DMS’). The Munali Project is one the few new nickel sulphide developments planned worldwide for the coming years. The project will deliver a high quality bulk concentrate into a market that is characterized by strong demand and limited supply. Munali is expected to be low on the cost curve of nickel producers with a final direct cash operating cost of approximately US$3 per pound of nickel in concentrate. Albidon’s large license holdings in southern and eastern Zambia also have potential for substantial uranium deposits, as confirmed by the recently announced positive pre-feasibility study on the Chirundu Uranium Projects.

BHP BILLITON Johnny Velloza Program Manager 1278 Lubuto Rd. Rhodes Park Lusaka Tel: +260-211-250266 Johnny.Velloza@bhpbilliton.com www.bhpbilliton.com BHP Billiton is a global leader in the resources industry. Formed from a merger between BHP and Billiton in 2001, they bring together an exceptional mix of quality, low-cost resource assets, complemented by a strong management team determined to operate their assets in an efficient manner. They have financial strength through their cash flow and balance

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sheet, a diversity of products and customers, as well as access to global capital markets and an enviable platform of growth opportunities. As at June 2009 they had approximately 40,990 employees working in over 100 operations in 25 countries. Reflecting their aim to be a premier global company, they occupy significant positions in major commodity businesses, including aluminium, energy coal and metallurgical coal, copper, manganese, iron ore, uranium, nickel, silver and titanium minerals, and have substantial interests in oil, gas, liquefied natural gas and diamonds. The central tenet of the BHP Billiton business model is that its diversified portfolio of high quality assets provides stable cash flows and an enhanced capacity to drive growth. In FY2009, they generated revenue of US$50.2 billion. Prior to the BHP and Billiton merger, Billiton began exploration operations in Zambia in the late 1990’s. This was an effort to explore for copper outside of the traditional Copperbelt and harness the potential of the largely unexplored Western Province. After the merger in 2001, BHP Billiton began to establish a larger presence through an increase in the company’s exploration projects and activities. This was largely due to the vast potential that lies in Zambian mining. In 2009, following an enforced slowdown as a consequence of the global financial crisis, BHP Billiton Minerals Exploration completed an in-depth strategic review of their business. The focus of this review was two-fold, firstly what commodities does the organization need over the foreseeable future and where in the world does the organization need to be looking for these commodities. BHP Billiton is firmly of the opinion that Zambia holds great potential in undiscovered mineral deposits but it is also a country that offers an environment that is conducive to large-scale investment. BHP has completed many aeromagnetic surveys in different areas of Zambia that have identified a number of anomalies that are showing potential for exploration. They have established 28 targets on which they have plans to begin drilling exploratory holes in order to establish if the prospect is an Iron Oxide Copper Gold (IOCG) type of body, thereby making it feasible for further development. If the initial results are positive, they will then set up a larger, more permanent operation to further explore the potential of the prospect. One of BHP’s largest operations in Zambia is a joint venture project with ASX Listed Blackthorn Resources known as the Mumbwa IOCG project. BHP Billiton holds a 40% stake in the project. In 2010 the

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joint venture drilled approximately 15,000 meters of exploration holes, reaching as deep as 1 000 meters below surface. An operation of this magnitude costs a significant amount of money. At the end of 2010, the Joint Venture has spent close to $50 million in the exploration of the Mumbwa tenement. This project is currently in its fourth phase of development and as of 2011 the results of the exploration program where still being analysed.

exploration activities. They work hard not to create false expectations on the regional economies in the areas where they operate for a short-term. They recognize their temporary operations can cause harm in the local communities by inflating prices through shifting the demand curve. Therefore they take special care to not leave a false economy behind in the event that they do not find the mine they are looking for and leave the area.

BHP Billitonâ&#x20AC;&#x2122;s partnership with Blackthorn Resources in the Mumbwa IOCG Project reflects BHP Billitonâ&#x20AC;&#x2122;s core charter value of creating win-win situations in all of their partnerships. In this Joint Venture the tenement is owned by Blackthorn Resources, BHP Billiton brings considerable financial resources, technical expertise and experience to the project in pursuit of a win-win arrangement that benefits both parties.

In other areas in the world BHP Billiton takes great pride in getting actively involved in the communities around the mines that they operate. It will be no different in Zambia if the giant resource they are looking for is found and turned into a large worldclass mining operation. BHP Billiton is acutely aware of the responsibility that is assumed when an investment of this magnitude is made in a country. A large mine will have both micro and macro economic impacts through employment and training of hundreds of locals citizens for generations to come, there will be significant community development, local expenditure and BHP Billiton hopes that they will be able to set an example for other foreign investors.

BHP Billiton works hard to maintain a solid and mutually beneficial relationship with the Zambian Government. BHP Billiton understands the value of this relationship and believes it to be essential in order to reach long-term sustainable growth. They also recognize the benefits that they bring to a given economy as a large foreign direct investor and work with the Government in order to maximize this potential and be a responsible corporate citizen. BHP Billiton believes it to be fundamentally important not to upset local economies through their temporary

Looking to the future, BHP Billiton remains confident that they will find the giant copper resource that they are looking for and once mining operations begin there is no doubt that the mine will contribute greatly to the Zambian economy.

One of BHP Billitonâ&#x20AC;&#x2122;s exploration sites.

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CHIBULUMA SOUTH MINE J. Trouw General Manager PO Box 260499, Kalulushi Tel: +260-212-239158 Fax: +260-212-239179 chibfin@coppernet.zm www.metorexgroup.com The Chibuluma South Mine is a subsidiary of Metorex LTD, is situated south of the town of Kalulushi, which is approximately 12km west of Kitwe, one of the metropolitan and industrial centres of the Zambian Copperbelt. The current mining area is Chibuluma South, a new ore body developed to replace Chibuluma West near the town of Kalulushi, where mining ceased in February 2005 after 50 years of continuous mining operations. The mine produces a copper concentrate, which is subsequently sold to smelters. The Chibuluma South mine was obtained In 1997 Metorex (85%) and ZCCM-IH (15%). The reserve at Chibuluma South is around 8 million tonnes at 3.6% copper, and the inferred resource near Chibuluma South at the Chifupu prospect is over 1 million tonnes grading at 2.9% copper. The Metorex Group has evolved by assembling a portfolio of profitable mining companies with a commodity mix and good growth prospects. The group has a record of sustained profitability, despite the cyclical nature of commodity prices. The group has a mix of commodities, which offer counter-cyclical protection during economic cycles. Metorex’s current mining activities are in antimony, coal, copper, gold and fluorspar. The Metorex Group head office is situated in Rosebank, Johannesburg, South Africa, from where it presently owns and manages six mining and processing companies throughout Southern and Central Africa. The group is operated on a decentralized management but centralized logic basis. Each company operates as a self-standing, independent unit, responsible to Metorex for the attainment of its budget and the implementation of the strategic plans agreed upon at board level. At Chibuluma South, access to the sulphide ore body was started in December 2003. The mine presently produces approximately 16,000 tons of copper per annum.

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Copper staining at the old Hippo Mine, Kafue.

DENISON MINES Plot 230 Kasangula Rd. Postnet 410, Arcades Lusaka Tel: +260-211-294-292 / Fax: +260-211-294-296 info@denisonmines.com www.denisonmines.com Denison Mines Corp. (TSX: DML, NYSE AMEX: DNN) is a diversified, intermediate uranium producer with uranium production in both the U.S. and Canada and development projects in the U.S., Canada, Zambia and Mongolia. Denison’s assets include an interest in two uranium mills in North America, with its 100% ownership of the White Mesa mill in Utah and its 22.5% ownership of the McClean Lake mill in Saskatchewan. Both mills are fully permitted. Denison also has other mines and projects on stand-by in Canada and the U.S. Denison’s 2009 production from its two mills was 1.4 million pounds U3O8 and 0.5 million pounds of vanadium. 2010 production is estimated to be 1.6 million pounds U3O8 and 2.4 million pounds of vanadium. Denison enjoys a global portfolio of world-class exploration projects in close proximity to the company’s mill in the Athabasca Basin in Saskatchewan, including the Wheeler River project where Denison announced the new Phoenix discovery in 2008. Denison also has exploration and development properties in Mongolia and Zambia, which will provide future production in two to three years. In Zambia, Denison acquired the Mutanga Project (Mutanga) in 2007 through the acquisition of OmegaCorp. Mutanga is comprised of the Mutanga and Dibwe deposits plus a number of exploration areas. Mutanga is located in a sparsely populated region in southern Zambia, in the Siavonga District of the Southern Province, approximately 200 kilometres south of Lusaka.

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Mutanga is comprised of a prospecting licence (PL LS 237) encompassing 946.3 square kilometres, which is held by OmegaCorp Minerals Limited, a wholly owned subsidiary of Denison Mines. The licence authorises the company to carry out prospecting activities for industrial metals, base metals, precious metals, fuel metals and uranium. The license was initially granted to Okurusu Florspar (Pty) Limited on October 21, 2004 and formally transferred to OmegaCorp on December 20, 2005. Work commenced on the Mutanga project late in 2007, and the project was the focus of a major development drilling effort until mid-2008 when the rigs were turned to exploration. Following the completion of the development work, the drills concentrated on testing areas discovered as a result of an airborne radiometric survey over the prospective parts of the project not covered by previous surveys. This work was successful in discovering three new areas of mineralization of moderate to strong mineralization that will each require major infill and development drill programs. The combination of a diversified production asset base with excellent exploration and development potential has uniquely positioned Denison for growth in the future. A total of $8.8 million will be spent in 2010 of which $6.5 million will be incurred to advance the Zambian and Mongolian projects and to develop a longer-term strategy for these assets and their developments.

FIRST QUANTUM MINERALS LTD Gen. G. K. Chinkuli Country Manager Stand 30/1494 at the Corner of Makishi and Mwalule Rds PO Box 32565 Lusaka Tel: +260-211-225006 Fax: +260-211-224383 kingsley.chinkuli@fqml.com www.first-quantum.com First Quantum Minerals Ltd. is a growing mining and metals company engaged in mineral exploration, development and mining. The Company’s objective is to become a globally diversified mining company. First Quantum currently produces LME grade “A” copper cathode, copper in concentrate, gold and sulphuric acid and expects to become a significant nickel producer by 2012. The Company’s operations, located in Zambia, the Democratic Republic of Congo and Mauritania, produced 373,900 tons

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of copper and 193,300 ounces of gold in 2009 and generated US$1.9 billion of revenues in 2009. First Quantum has projects in Finland, Australia, Zambia and the Democratic Republic of Congo. The Company’s operations in Zambia include the 100% owned Bwana Mkubwa SX/EW facility and sulphuric acid plants and the 80% owned Kansanshi open pit copper-gold deposit. They also hold strategic investments in Mopani Copper Mines (16.9%), operator of the Nkana underground copper mine and cobalt refinery and the Mufulira underground copper mine, smelter and copper refinery in Zambia, and in Equinox Minerals Ltd. (16.32%), a publicly-traded company that operates the Lumwana copper mine. The Bwana Mkubwa SX/EW facility is located near Ndola. Built in 1998 at a cost of $30 million and expanded in 2002 for an additional $25 million, Bwana Mkubwa is a proven low cost copper producer and a showcase operation for First Quantum in Zambia. It produced approximately 800 tones of copper cathode per month in 2010. In the Democratic Republic of Congo, First Quantum operates the 100% owned Lonshi open pit copper mine, which provides oxide copper ore for processing at the Bwana Mkubwa SX/ EW facility, which is 100% solely owned and located in the newly discovered Frontier copper-cobalt deposit. They also possess 11,000 sq/km of exploration rights. The Kansanshi mine, the world’s 8th largest copper mine, is 80% owned by Kansanshi Mining PLC, a First Quantum subsidiary. The remaining 20% is owned by a subsidiary of ZCCM. The mine is located approximately 10 kilometres north of the town of Solwezi and 180 kilometres northwest of the Copperbelt town of Chingola. Kansanshi employs 3,500 people and in 2009 had a total copper production of approximately 245,000 tones. Total copper production at the Kansanshi mine has increased radically over the past few years. Much of this improvement was due to the addition of the mixed ore circuit, the sulphide circuit expansion and better smelter availability. The plant now has the capacity to process 12 million tons of sulphide ore, 4 million tonnes of mixed ores and 4 million tonnes of oxide ore. In 2009, Kansanshi completed the addition of gravity concentrators and upgrades to the gold plant. These enhancements, combined with higher throughputs, enabled Kansanshi to achieve gold production of almost 100,000 ounces. Kansanshi’s average cash cost of production was very competitive at $0.99 per pound

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of copper. This was achieved by the successful execution of a cost saving program and lower input costs. First Quantum expects their production growth to continue in 2011, albeit at a more modest pace than that of previous years. This will continue to provide a strong platform for First Quantum to confidently seek opportunities to execute its diversification and growth strategy. Looking into the future, they expect total production from their various global operations to increase to an average total of 400,000 tonnes of copper and 250,000 ounces of gold for years 2011 to 2014.

GEOQUEST Julian D. Green Consulting Geologist / Managing Director 14 Nsumbu Road PO Box 39541 Lusaka Tel: +260-211-257063 / 4 / Fax: +260-211-257065 jdgreen@geoquest.co.zm www.geoquest.co.zm GeoQuest is a fully independent consultancy and contracting group based in Zambia, the Democratic Republic of Congo (DRC) and Zimbabwe. It is committed to providing high quality and cost effective technical and logistical solutions to the mineral exploration / mining, hydro geological and environmental sectors in Central and Southern Africa. GeoQuest is made up of a dedicated core team of African based professionals (including Zambian, Zimbabwean and DRC nationals as well as expatriates). The group provides select, hands on, multidisciplinary teams and / or individuals, including tailored to meet the particular requirements and needs of each client. GeoQuest has a dedicated to its ongoing training policy. It employs and trains as many Zambian nationals as possible in order to share vital skills and help increase the country’s overall pool of skilled workers. “GeoQuest utilizes extremely good quality staff who have either learned their skills elsewhere or have grown and become experienced within our company. Staff consists of a team of Zambian and other African nationals as well as residents and expatriates working together” Julian D. Green Consulting Geologist / Managing Director

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GeoQuest has experience working in Zambia, Zimbabwe, Democratic Republic of Congo, Republic of Congo, Gabon, Malawi, Mozambique and Tanzania. Several members of staff also have significant experience in Namibia and Tanzania. GeoQuest will consider work in areas where the political or military climate may create potential risk. In addition, specialist security and medical personnel can be organised for individuals and teams working in these high-risk environments. “GeoQuest plays a big role, through the services we offer, in the exploration, advanced exploration and mining sectors in Zambia and the region” Julian D. Green Consulting Geologist / Managing Director GeoQuest has no ties with any mining or exploration company other than providing services on a contractual basis. GeoQuest is an active member of the Zambian Chamber of Mines (‘CMZ’) and the Association of Zambian Mineral Exploration Companies (‘AZMEC’). GeoQuest provides a wide range of mineral exploration services that can be tailored to meet the specific requirements of the JORC, NI-43101 and SAMREC reporting codes. The services offered include: • Geological and other technical personnel; • First phase target generation and geological assessment of exploration areas; • Data archive retrieval, research, capture & desk top studies for potential regions or project areas of interest • Evaluation and assessment of existing or proposed exploration / advanced exploration projects; • Exploration strategy / budgeting; • Efficient and cost effective management and execution of either all or part of • agreed exploration programmes; • Arrangement of / reporting for exploration licences and permits in accordance with governmental requirements; • Full GIS/ database management services utilising primarily Geosoft Target, Arcview and MapInfo software; • Creation and management of project specific GIS databases; • Advice on / liaison with contractors and consultants; • 4 x 4 project vehicles, camping and project equipment; Due to the increasing demand by its clients, GeoQuest has also now established an Environmen-

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tal Department. GeoQuest (either alone or with associates) is now able to offer Environmental Impact Assessments – including Environmental Project Briefs (‘EPB’s’), Environmental Impact Statements (‘EIS’s’), Environmental Auditing, Environmental Health and Safety Management Plans, Water Resource Studies, Environmental Monitoring Programs, Pollution Control Studies, and Sociological Studies. GeoQuest plays a crucial role of intermediary between potential investors and the Zambian mineral exploration and mining sector and often act as a ‘one-stop-shop’ for enquires about key projects, key players and general Zambian business practices. “At GeoQuest, we would love to see more investors come to Zambia and offer them our services. We hope to continue to grow and play a key role in the Zambian mineral exploration and mining industry in the future.” Julian D. Green Consulting Geologist / Managing Director

GRIZZLY MINING LTD Ndiaye Abdoulaye CEO & Chairman Plot No. 3655 Chibuluma Rd. PO Box 22111, Kitwe Tel: +260-212-210894 / 222 736 / Fax: +260-212-210896 grizzly@kitwe.microlink.zm Grizzly Mining Ltd. is Zambia’s leading gemstone mining company. Incorporated in 1999, Grizzly Mining has built a reputation for being a major provider of quality gemstones in the region. Grizzly Mining mines ‘A-Grade’ emerald and beryl in very large quantities for export markets in the US, Europe, the Middle East and Asia. The Company receives considerable attention on the world stage owing to the exceptional quality of it gemstones, which have been rated as some of the best in the world. Large capital investments have been made enabling the firm to diversify its operations into new business areas and regions beyond Zambia. Since 1999, Grizzly’s mining operations have continued to grow at an annual rate of 10%. In 2009 its acquisition of the Chimpundu Mine furthered the prospects of future growth. Grizzly has also continued to be at the forefront of empowering locals through employment opportunities. In addition, the once impassable roads of the area have now been graded and maintained by Grizzly Mining Ltd., and they have likewise constructed 2 schools in the surrounding area.

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Grizzly Mining Ltd. has had to deal with the effects of its rapid growth for more than 10 years and its effect on the environment. As a firm they have pursued a strategy of sustainable growth and care for the environment, which has kept threats to the natural environment at bay.

JEWEL OF AFRICA - GEMSTONE MARKETING & CONSULTANCY LTD Rashmi Sharma Gemmologist & Director of Sales PO Box 50689, Lusaka Tel: +260-211-250005 / 256966 Fax: +260-211-251441 rashmi@thejewelofafrica.com www.thejewelofafrica.com GMC is a vertically integrated company in the gemstone sector, engaged in the mining of gemstones in Mkushi, the cutting, polishing, and manufacturing of world class jewellery in Zambia, in addition to retail sales and export operations. The firm’s 30 jewellers (including women and handicapped people) produce the countries best handmade jewellery in gold and silver using natural, ethically sourced and certified African gemstones especially Emerald, Tourmaline, Aquamarine, Amethyst and Tanzanite. The company manufactures bespoke designs for customers at its workshop at the Intercontinental Hotel in Lusaka and operates its retail shops under the brand name, Jewel Of Africa, with locations throughout Lusaka at the Intercontinental Hotel, Manda Hill Shopping Mall, Ababa House and the Lusaka International Airport Duty Free Departure Lounge. Specialities include customized handmade jewellery, African Wildlife Collection in Silver and Copper, The Bushman Collection, high-end jewellery and investment gemstones. They currently export directly to clients in the USA, Europe, Africa and the Far East and future growth plans include mining of Emeralds and the setting up of Jewel of Africa retail showrooms in the USA, Europe and China. “We are professionals, skilled and passionate about gems and jewellery.” Raj Sharma Managing Directo

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KARIBA MINERALS LIMITED Monze Himululi General Manager Kakota Road, PO Box 37080, Lusaka Tel: +260-211-287043 Fax: +260-211-287041 mhimululi@karibaminerals.com

Kariba Minerals core business is mining and exports of rough amethyst from its high-class deposits mine at Mapatizya mining area in Kalomo District. A Lonrho owned company called Northern Minerals Limited, which was incorporated in 1960, first operated the Mine. In 1984 the Government of the Republic of Zambia (GRZ), in conjunction with Lonrho, Africa, bought out the shareholders of Northern Minerals and renamed the company Kariba Minerals. In April 2004 Lonrho sold their entire 50% shareholding to Gemhouse Online who are currently partners with the GRZ in a joint venture arrangement. Kariba Minerals has long been a reliable source of high-quality amethyst for major manufacturers of gemstones and related products. Kariba Minerals market share is estimated at over 90% of amethyst originating from Zambia. It is one of the largest individual producers in the world, hosting some of the largest deposit of high-grade amethyst in the planet. At present, the company exports mainly to China and India but also has clients in Europe and America. The mine has been mined for a period exceeding 30 years at varying levels of production that has been influenced by levels of investment and dictated by market demand. Success at KML has placed Zambia on the world map as a reliable source of high quality amethyst. KMLâ&#x20AC;&#x2122;s amethyst is processed into rough knocked products and transferred to the Lusaka facility for grading and preparation for the market. Over the years, Kariba Minerals has developed a unique grading system. The amethysts are carefully sorted and graded by a skilled workforce using stringent quality control measures. This has lead to their amethyst becoming a premium brand. Growth has been achieved in the company by an increase in production capacity over the past years. While grade of amethyst mined has fallen, the company has taken advantage of economies of scale inherent in amethyst market by mass-producing in the

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The finished Emerald product by Jewel of Africa

lower grade. Production has increased from levels of 36,000 kg per year 15 years ago to as much as 240,000 kg of knocked amethyst at present. Looking towards the future, Kariba Minerals sees themselves maintaining their position as a worldclass supplier of high-grade amethyst and continuing to play a major role in the global amethyst market.

KONKOLA RESOURCES PLC Kishore Kumar Chief Executive Officer Fern Avenue Private Bag KCM 2000, Chingola Tel: +260-211-0021/350026 or +260-212-350-000 Fax: +260-211-351357 augustine.seyuba@kcm.co.zm www.kcm.co.zm KONKOLA COPPER MINES-KCM-PLC Konkola Copper Mines (KCM) is a mining company based in the Copperbelt province of Zambia. The company is currently the largest mining house in Zambia. KCM is part of Vedanta Resources Plc, a metals and minerals group with operations in India, Australia and Zambia. Listed on the London FTSE 250, Vedanta was the strategic equity partner in KCM with 79.4% ownership along with ZCCM who held a 20.6% stake in the company. Konkola Resources Plc Issued an IPO in November 2010 chang-

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Rough Zambian Amethyst

ing the organizational and ownership structure of the company. The November 2010 IPO left Vedanta Resources Holdings with 60% of the new shares of the company and 15% of the newly issued shares devoted to ZCCM. The remaining 25% of the shares of the newly created Konkola Resources Plc were made available to the public. Konkola Resources Plc is the new owner of KCM as of this recent IPO. The company’s primary operations are the mining and processing of copper from the Nchanga mines and other assets in Chingola and Konkola copper mines in Chililabombwe, in addition to the mining of pyrite from the Nampundwe mine, 40km west of the capital city, Lusaka. KCM operates smelter and refinery operations at Kitwe, also located in the Copperbelt. The assets of Konkola Resources include: the Konkola underground Mine, Nchanga Underground Mine, Nchanga Opin Pits, Nchanga Tailings Leach Plant, Nchanga CRO Project (containing approx. 147.16 million tons of probable mineral reserves, and the Nchanga Smelter. The Konkola Resources Plc November 2010 IPO also achieved a premium listing for the company on the Main Board of the London Stock Exchange, and a secondary listing on the Lusaka Stock Exchange. With the capital generated from the IPO, KCM, by way of Konkola Resources, will continue to increase its capital expenditure to

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grow operations in Zambia, and better equip the company to achieve its general corporate strategy. The IPO was undertaken in hopes to continue to achieve continued long-term substantial profitability, in addition to making a vital contribution to the Zambian economy, as well as contribute both socially and financially to the wellbeing of the many thousands of people with whom KCM interacts. KCM has invested over USD$13 million per year for various social responsibility activities in the areas of health, education, local economic development and community support, as well as sports and recreational programmes. KCM accounts for over one-sixth of the country’s GDP, and contributes to one-third of the country’s export earnings. KCM has approximately 10,000 permanent employees, and has established a small business development unit that supports former employees in forming small and medium-sized enterprises (SMEs) as well as providing them with assistance in conducting business with the company.

LUMWANA MINING COMPANY LTD. Adam Wright Managing Director Anglo American Building 74 Independence Avenue, Lusaka

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Tel: +260-211-257643 / Fax: +260-211-257642 equinoxkitwe@coppernet.zm www.equinoxminerals.com Lumwana Mining Company Ltd. is a subsidiary of equinox copper ventures limited and actively engaged in copper mining. Lumwana Mining Co. Ltd. operates as a subsidiary of Equinox Minerals Ltd. Equinox Minerals Limited (Zambia) is an international mining company that is publicly listed (Symbol: EQN) on both the Toronto Stock Exchange in Canada and the Australian Securities Exchange in Australia. The firm is presently concentrated on the operations of its wholly owned large-scale copper mine (Lumwana) in Zambia. Lumwana is one of the single largest copper mines to have been developed internationally over the last decade. After acquiring Lumwana in 1999, Equinox spent another 10 years concentrating on feasibility studies, financing, construction, commissioning of the mine, plant and infrastructure. The now operational major open-cut copper mine, located 220 km west of the Zambian Copperbelt, has thrust Equinox into being one of the top 20 copper producing firm globally. Initially Lumwana was designed for the production capacity to process approximately 20 million tonnes of ore per year. Such predominantly sulphide ore, is treated through a conventional plant, that produces a copper concentrate for sale both locally and internationally. However, the growth occurring at Lumwana includes phased expansions of the mine itself and processing plant in order to increase both production and processing to 24 Mtpa and potentially 35-45 Mtpa output rates, helping to further maximize the access to the large scale Lumwana copper deposit.

Mopani Copper Mines is a Zambian registered company owned by Carlisa Investments Corporation (a joint venture company composed of Glencore International AG and First Quantum Minerals Limited) and ZCCM-IH Holdings PLC. MCM copper, as quoted on the London Metal Exchange, is considered amongst the purest copper in the world. Mopani Copper Mine is a fully integrated copper and cobalt producer located in the infamous Copperbelt province of Zambia. Mopaniâ&#x20AC;&#x2122;s operations consist of four underground mines, a concentrator and a cobalt plant in the town of Kitwe, in addition to an underground mine, concentrator, smelter and refinery in the town of Mufulira. The capacity of the Mufulira Copper Smelter is being expanded in different phases and has yielded 870,000 tons of concentrate as of 2010. The company also has four SXEW plants (Solvent Extraction and Electrowinning), two at Mufulira and two at Nkana. The feed is sourced from in-situ leaching, vat leaching and heap leaching. Mopani is committed to increasing production and reducing the cents-per-pound cost of copper and cobalt through the consistent use of internationally acceptable management and mining practices. Mopani employs just over 7,800 employees and has created approximately 5,500 new jobs since its creation, making Mopani one of the countryâ&#x20AC;&#x2122;s single largest employers. Mopani is also committed to social programmes, as is evident by the company ownership and operation of medical and educational facilities, which rank among the best in the country. In addition, the company also operates a very comprehensive malaria and HIV/AIDS control programmes.

The company is evaluating global investment opportunities for growth. Equinox is consistently assessing internal and external growth opportunities with due diligence to ensure that any investment is a sound investment.

MOPANI COPPER MINES Tim Henderson Chief Executive Officer Corporate Office PO Box 22000, Kitwe Tel: +260-211-247000 Fax: +260-211-247445 Mining for Zambiaâ&#x20AC;&#x2122;s different gems. mopani@mopani.com.zm

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NDOLA LIME COMPANY LIMITED Abraham Witika Acting General Manager PO BOX 70057, Ndola Tel: 260-212-616293 / 616286 / 611261 / 611263 Fax: 260-212-615275 / 612063 / 610953 sales@ndolalime.co.zm www.ndolalime.co.zm Ndola Lime Company Limited is a world-class market leader in the safe, environmentally friendly and efficient production of limestone products that continually meet and exceed customer requirements for the benefit of shareholders, employees and other stakeholders. Ndola Lime Company Limited (NLC) is a wholly owned subsidiary of ZCCM-IH. The Company was originally founded on 10th January 1931 as the Northern Rhodesia Lime Company Limited. The results of initial lime burning trials carried out in wood-fired, hollowed-out Anthills at Misundu 16 Km North of Ndola, close to the Congo border in 1931, were encouraging and led to the construction of underground pot kilns. A second quarry was opened in the late 1930â&#x20AC;&#x2122;s at Chipulukusu before the company moved to its present location at Mwatesi in 1962. As the demand for quicklime continued to grow, alongside the growth of the Zambian mining industry, the plant continued to expand until in 1973 when, with four Kilns in operation, a new rotary Kiln and crushing plant were commissioned. In 1986 a 500 tonne per day annular Shaft Kiln was commissioned to cater for the increased demand of lime especially at the tailing leach plant in Chingola. Ndola Lime Company Limited provides a fundamental service to any large-scale mining operations in the country, by providing nationally sourced lime products needed for mining, eliminating the need to import such lime products, and ultimately reduces the operational costs of running a mine. Initially the firm and its growth relied on lime as their prime product. Today however, Ndola Lime Company Limited provides kilnstone, quicklime, redlime, hydrated lime, and agricultural lime all for a variety of uses. As the sole lime company in Zambia, whose products are crucial for all growing sectors in Zambia from mining and manufacturing to infrastructure and agriculture it is intrinsically tied to the development of the overall growth of the Zambian economy. Ndola lime has continued to increase its exports to the Congo DRC as mining operations have in-

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creased in the region. Ndola Lime Company Limited also has a strong export market in Burundi, Namibia, Malawi, Tanzania, and Zimbabwe as well. Recent capital expenditures on new machinery and energy efficient rotary kilns have been made to become even more competitive on the market, to lower production costs, improve production capacity, become more environmentally friendly and overall much more efficient. Ndola Lime Company Limited is excited to hear from prospective international investors, businesses, and partners alike in order to forge new partnerships and to help businesses grow and in addition to contribute substantially to the Zambian economy. With such a well established and highly respected brand name, accompanied by healthy growth and developments within the sector over the past 80 years, Ndola Lime Company Limited is in a powerful position, and is a perfect partner for all investors, partners, suppliers and newcomers to the mining sector and beyond here in Zambia as well as the greater SADC region. As a way of supporting the broader community, Ndola Lime Company Limited has taken up various community developments, empowerment and other activities throughout the country. Amongst them is their support to traditional ceremonies, as well as financial and material support to the community at large. Sponsorship of Lime Hot Spurs Football Club is another initiative that the NLC has supported.

NFC AFRICA MINING PLC, CHAMBISHI MINE Wang Chunlai CEO PO Box 22592, Kitwe Tel: +260-212-230972 Fax: +260-212-230979 www.nfcafrica.com.cn xury_2003@hotmail.com NFC Africa Mining Plc provides copper production services while also owning and operating mines. The company is based in Kitwe, and operates as a subsidiary of the China Non-ferrous Metal Industryâ&#x20AC;&#x2122;s Foreign Engineering and Construction Co., Ltd (NFC). Zambia selected NFC Africa as the new investor to run the formerly shut down Luanshya Copper Mines (LCM), in order to restart production.

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In 2009 LCM shut down operations as it had claimed to be generating losses because of low global metals prices and other effects of the global economic crisis. LCM, which was a joint venture between Bein Stein Resources Group (BSRG) and International Mineral Resources (IMR), shut down the Chambishi Metals Plc, Zambia’s largest cobalt producer, and put over 1,700 miners out of work. NFC has succeeded in taking over LCM, the former operator of the significant Chambishi Mine that has been in operation since 1965, in addition to re-employing thousands of Zambian men and women. NFC Africa will spend approximately $150 million to expand the Chambishi copper mine ore body to increase copper production. The Chambishi mine has approximately 102 million tonnes of copper reserves, at an average grade of 2.21 percent. Chambishi is the largest Chinese-owned mine in the country and has plans to continue to grow. Construction of a smelter with the capacity to produce 150,000 tonnes of finished copper per year from the Chambishi mine is already underway. NFC is proud of its success in Zambia and is equally proud of its support of local development and growth, with its heavy investments into Chambishi Township, Kitwe, and Kalulushi towns through various projects

TEAL EXPLORATION AND MINING INCORPORATED David Armstrong General Manager Zambia Regional Office, 21 Mpezeni Ave. PO Box 21048, Kitwe OR PO Box 111215, Chingola Tel: +260-212-310052/ 53/ 54 / Fax: +260-212-310055 www.tealmining.com KONNOCO ZAMBIA LTD.

TEAL is a fully owned subsidiary of Africa Rainbow Mining (ARM). The newly launched Konkola North Mine and Konnoco Ltd. are the product of Vale and ARM join venture projects. The Konkola North Mine aims to be one of the biggest and highest yielding mines in Zambia. The Konkola North Mine will begin production of copper in 2013, and has been forecasted to produce well over 4,500 tons annually once operational. TEAL has also made a significant contribution to many aspects of Zambian life, employing over 1,500 people, and has been working with the Zambian government to help reach both the Millennium Development Goals, and National Development Goals 2030 to help Zambia achieve its goal of becoming a middle income country. Konnoco (Zambia) Limited is a wholly owned subsidiary of TEAL Exploration and Mining Incorporated, a Toronto stock exchange listed company, and holds the exclusive rights to the Konkola North Copper Project through a large-scale mining licence that was issued in May 1997 and expires in May 2020. TEAL identified inferred mineral resources of 78.8 million tonnes at 2.14% copper. This resource is contained within the east and south limb areas of the project. Historic records and more recently drilled results relating to other areas of the project indicate two further inferred mineral resources of approximately 107 million tonnes at grades of 2.30% copper and 63 million tonnes at grades of 3.88% copper respectively. Within the south limb, TEAL intends to focus initially on the development of a high-grade region of the

TEAL Exploration & Mining Incorporated is a Canadian mineral exploration and development company engaged in the acquisition, exploration and development of gold, copper, nickel and numerous other minerals. TEAL holds a strategic portfolio of high quality development projects, including the promising Konkola North project that is forecasted to be one of the largest mines in the country. The firm’s wholly owned subsidiaries include: TEAL (Zambia) Limited, TEAL Development Zambia Limited, TEAL Exploration Zambia Limited, Konnoco Zambia Limited, TEAL Metals (DRC) s.p.r.l., TEAL Mining (DRC) s.p.r.l., in addition to a 92% stake ownership in Avdale Namibia (Pty) Ltd., and a 60% stake in Kasonta – Lupoto Mines s.p.r.l. Underground Miner at Nkana Mine.

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resource and re-equipping of existing infrastructure, which includes the No. 2 shaft, a 423-metre-deep vertical shaft, two ventilation shafts and three ore haulage levels. At the east limb, TEAL is considering various options to access the mineralization. The Konkola North Copper Project is adjacent to the existing Konkola Copper Mines Plc (KCM), which has existing operational mining infrastructure. Once a feasibility study has been done and Konnoco has taken a mine development decision, TEAL will subscribe for new Konnoco shares so as to equity finance one-third of the total financing requirements for mine development. Thereafter, ZCCM-IH has the right to a 15% to 20% equity interest in Konnoco, of which 5% will be a free carried interest. ZCCMIH’s residual 10% or 15% ‘paying’ equity interest will obligate ZCCM-IH to fund its share of equity to develop a mine, although ZCCM-IH may elect to be debt funded by TEAL.

ZAMBEZI RESOURCES LTD Willie Sweta Executive Chairman Plot 5777N Great East Road PO Box 50395 Lusaka Tel: +260-211-291645 / Fax: +260-211-292411 willie.sweta@zambeziresources.com.zm www.zambeziresources.com

lion. Since then it has raised an additional £14 million on AIM through subsequent placements, including a strategic placement to Glencore. In July 2007, the company successfully listed on the ASX through an IPO, raising an additional AUD$15 million. To accelerate the company’s exploration activities in Zambia, the company is drawing from AUD $25 million raised in 2007, together with US$16 million from Glencore. The global credit crunch was hard on Zambezi Resources, however through a recapitalization process and strong management, the company pushed through and is now poised for serious growth. Zambezi Resources has an operations office in Lusaka and houses its technical staff in a small administrative and technical support office in West Perth, Western Australia. “Our main goal at Zambezi Resources is to fully explore the mining and mineral potential of Zambia and to add to our shareholders value” Willie Sweta Executive Chairman

ZAMBIA CHAMBER OF MINES Frederick Bantubonse General Manager Corner of Ntundwe/Maina Soko Dr. PO Box 260566, Kalulushi Tel: +260-212-730743/4 / Fax: +260-212-730302 comines@iwayafrica.com

Zambezi Resources Limited is focused on adding shareholder value by exploring for and developing copper and gold projects in Southern Zambia. The basis for the company’s strategy is Zambian mineral endowment, international capital and Australian expertise. Zambezi established a local company called Mwembeshi Resources, through which it operates in Zambia.

The Chamber of Mines is the voice of the Zambian mining sector and facilitator of relations between the public and private sector. The Chamber helps facilitate mining sector interaction with government, or local peoples, and is uniquely placed to help members resolve issues of taxes, regulatory issues, and many others issues that may arise while operating in Zambia.

Zambezi Resources has identified seven major project areas that it is actively exploring. The projects have been identified as Iron Oxide Copper Gold (IOCG) type deposits and also shear-hosted gold deposits. These projects are contained within eight prospecting licenses covering an area of over 16,000km². Zambezi Resources currently retains 100% ownership of its projects, although Zambia’s abundant mineral endowment has led the company to seek joint venture partners to assist with funding exploration on some of its projects.

The Chamber of Mines seeks to promote and expand the mining sector not only by promoting investment into the sector but also by attempting to work with the government to make the country and industry a much more investment friendly environment. The Chamber advocates on behalf of the mining sector, working with the government, the IMF, the World Bank, and other international and regional organizations. The Chamber is a forum within which members are able to create a set of common issues on behalf of the sector. As a single, harmonized and unified voice, more can be achieved for all members than if they each pursued their private interests individually.

Zambezi Resources became listed on the London Stock Exchange’s AIM in July 2004, raising £2.5 mil-

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Zambia possesses two sets of geological records, the national records, which are held by the Government of Zambia in Lusaka, and the privately owned records, which are maintained by the Chamber of Mines. Zambia is unique in this sense as in other countries the government is the sole owner of such geological records. The Chamber maintains an impressive collection of historical data regarding drill cores, samples, and historical information regarding areas of exploration. Zambia possesses a lot of potential in regards to growth in the mining sector. It is a country indeed heavily endowed with vast mineral resources, however, due to the industry’s historical development; only part of the country has been adequately explored and mapped for geological projects. Thus, despite being very well endowed with minerals, Zambia has not yet been fully explored via modern methods. A lot is still unknown, which presents exciting opportunities for Zambia and investors. The Chamber aims to facilitate the growth of the mining industry, diversify mining operations, and help increase those interested in operating in Zambia to do so. Zambia has always been a significant copper producing country, but the potential in other mineral resources is huge. Many investors are entering into the market of gemstones and semi-precious stones. The Chamber had identified these resources as a significant part of the diversification plan for the sector. This would subsequently assist in reducing the negative impact and effects that changing copper prices have on both the Zambian mining industry and the Zambian economy as a whole.

ZCCM INVESTMENTS HOLDINGS PLC 5309 Dedan Kimathi Road, Mukuba Pension House, P.O. Box 30048, Lusaka Tel: +260-211 221023/ 220540 Fax: +260-211 220449/ 220727 corporate@zccm-ih.com.zm

ny, ZCCM Investments Holdings Plc (ZCCM-IH), an investments Holdings Company, which is listed on the Lusaka, London, and Euronext Stock Exchanges, and has the majority of its investments held in the copper mining sector of Zambia. The Company’s shareholders are the Government of the Republic of Zambia (GRZ) with 87.6% shareholding and private equity holders with 12.4%. Minority shareholders are spread throughout the world in various locations. ZCCM-IH retained 10% to 20% of the shares in its newly created mining companies. These changes facilitated certainty of production through the inflow of significant capital equipment, additional management/ technical expertise and provision of adequate working capital. ZCCM Investments Holdings Plc (ZCCM-IH) Associate Companies include: • Mopani Copper Mines Plc • Chambishi Metals Plc • Konkola Copper Mines Plc • NFC Africa Mining Plc • Kansanshi Mining Plc • Luanshya Copper Mines Plc • Equinox Minerals Ltd (Lumwana Copper Project) • Chibuluma Mines Plc • Copperbelt Energy Corporation Plc The company aims to seek equity partners; local and external, possessing appropriate competence and skills to manage the ventures successfully. This action is intended not only to contribute to national employment creation but also to expand and provide a sustainable investment portfolio to meet future challenges as an investment holding company. The challenge of the present investment portfolio is hinged on the continued reduction of unit operating costs and the continued realization of favourable selling prices. To this end, it is noted that efforts being within the various units of the overall ZCCM-IH portfolio have recorded notable successes.

In 1969, the two major copper mining companies, Nchanga Consolidated Copper Mines and Roan Consolidated Mines, were 51% nationalized; they were reorganized in 1974 under management appointed by the government, and merged into ZCCM in 1982. In 2000, the copper industry began its first full year of private operation since 1968, after the government-directed privatization of Zambia Consolidated Copper Mines (ZCCM) assets. ZCCM, was transformed into an investment compa-

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Munali Nickel mine-Mazabuka.

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COMMERCE TRADE AND INDUSTRY

A child that does not travel praises his mother as the best cook. Zambian proverb

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THE HONOURABLE ROBERT SHICHINGA MINISTER OF COMMERCE, TRADE AND INDUSTRY

Dear Readers, The Ministry of Commerce, Trade and Industry stands as a strong institution to effectively and efficiently facilitate and promote sustainable growth, development and competitiveness of the commercial, trade and industrial sectors in order to enhance socio-economic development in the Republic of Zambia. Zambia has developed in many ways in the past few decades. Economic reforms in the period since 1991 have included a free currency exchange regime, privatization of many state-owned enterprises, financial market developments such as the stock market, and the pursuit of structural reforms backed by the International Monetary Fund (IMF) and World Bank, such as the removal of consumer subsidies and price controls and the Private sector Reform Programme. My Ministry’s main goal is to promote economic growth and development as indicated in the Sixth National Development Plan (SNDP) and the Commercial, Trade and Industrial (CTI) Policy. The 2011-2015 Strategic Plan provides the Ministry with a current operational framework and has also articulated the mission, goal, objectives and their associated strategies and performance indicators. The successful implementation of these Plans and policies will largely depend on the support and cooperation of various stakeholders. The Private Sector Development Reform Programme (PSDRP) was launched in 2004 with the objective of accelerating private sector led economic growth, job creation, wealth creation and easing the cost of doing business. Under the PSDRP, a number of priority reform areas have been identified including business licensing aimed at removing unnecessary licenses. As such it is expected that the private sector will take a leading role and Government will also endeavor to facilitate the creation of an enabling environment through the enactment of Public Private Partnership (PPP) agreements. Furthermore, the Government is implementing the Multi-Facility Economic Zones (MFEZs) designed to make Zambia competitive through increased activity in trade and manufacturing sectors, which have numerous positive spillover effects in other sectors such as utilities, transport, agriculture and services. The MFEZ development also responds to the vision articulated by the minister of finance in the 2009 budget of a vibrant and diversified economy where hard work and the spirit of enterprise are rewarded. The MFEZs blend the best features of the Free Trade Zones (FTZs), Export Processing Zones (EPZs) and the Industrial Parks/ Zones concept and create the administrative infrastructure, rules, regulations etc that benchmark among the best dynamic economies. The blending of physical infrastructure with an efficient and effective administrative infrastructure will create the ideal environment for attracting major world class investors. The Ministry has to date identified six (6) areas earmarked for the MFEZ vis-à-vis: Chambishi, Lusaka East Sub Zone, Lusaka South Sub Zone, Lumwana (Solwezi), Sub Sahara gemstones exchange Industrial Park (Ndola) and Roma Industrial Park. As we move forward, we must not be demoralized or intimidated by the challenges we face. We must remain focused on what needs to be done with a view to diversify our economy. Job creation is key to economic growth and the MFEZs will contribute significantly to this goal while reducing unemployment. The MFEZs will provide strong business linkages and set the momentum for business expansion opportunities as a basis for sustained economic growth. Zambia is centrally located and this makes it an attractive investment destination with market access into COMESA and SADC, which have a population of more than 480 million. This means that goods manufactured in Zambia, can enter the COMESA and SADC markets at preferential rates. With regard to our Strategic Plan we remain fully committed to realize the 2030 Vision and greatly enhance Zambia’s competitiveness on the international arena. I invite international investors to come and see for themselves the many opportunities that are within Zambia.

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Sincerely, Felix Mutati Minister of commerce.

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Commerce, Trade and Industry OVERVIEW

THE BUSINESS ENVIRONMENT

Zambia’s future economic development is contingent upon moving away from its traditional dependence on raw materials for export. It has begun to embrace the huge potential growth of value-addition production.

Zambia is one of the more attractive investment locations in sub-Saharan Africa, and now both local and foreign companies are able to take advantage of the many benefits of doing business in Zambia.

The manufacturing sector accounts for approximately 11 percent of the country’s Gross Domestic Product (GDP) and is one of the most attractive sectors for investment. It has all the vital required elements in place for strong fundamental growth, such as: raw materials, a strong labour force, an abundance of land, a good banking, and financial system. The expansion of manufacturing activities will, over the medium term, improve Zambia’s growth prospects and competitiveness and reduce its dependence on imports through a wider base of locally produced goods and services.

There is no limit of interest, profit, dividends, management fees, technical fees and royalties that investors are able to repatriate. Income earned by foreign nationals may also be externalized without difficulty. There is no real distinction within Zambian law between foreign and domestic investors. While companies seeking operating licences and concessions, or investors interested in various companies are encouraged to commit to local participation, this is not compulsory. Businesses setting up in Zambia now enjoy faster company registration times, which have been reduced to just one day—while registration for VAT can now be completed in three days.

However, the sector has at present a relatively narrow base, which needs further diversification to produce a wide variety of high-quality, value-added intermediate and final products, principally for the export markets. In addition, the high fixed costs of doing business and lack of supporting infrastructure continues to impede the development of the sector and its ability to create more jobs. At the time of publication, the core objectives in the Zambian manufacturing sector include reducing the cost of doing business in the country and developing Multi-Facility Economic Zones. For this reason, the government continues to place an emphasis on the construction of arterial infrastructure and the development of Multi-Facility Economic Zones (MFEZs). Furthermore, the processes and procedures for doing business in the manufacturing sector are being enhanced through regulatory reforms related to the cost of doing business, spearheaded by the Zambia Development Agency (ZDA) that is helping to facilitate investment into the country.

Very youngs Zambian entrepeneurs

Business Development Institutions The first Zambian chamber of commerce and industry was established in Lusaka in 1933. Since then there has been a national body of chambers of commerce and industry under a variety of names. The Zambia Association of Chambers of Commerce and Industry (ZACCI) is a national body representing the interests of the private business sector in Zambia. The mission of ZACCI is to promote the development of trade, commerce and industry. By doing so the association acts as a link between organizations, the private sector, and government.

Munali Nickel mine-Mazabuka

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ZACCI’s recently effective initiatives include: improved advocacy programmes with members of parliament and government ministries, the introduction of cleaner production to local industries, and the

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training of over a thousand small and medium business entrepreneurs in various business skills.

A worker at Novatek animal feed factory

Economic empowerment New Soweto market, Lusaka

The Competition and Consumer Protection Act of 2010 established an autonomous corporate body under the Ministry of Commerce, Trade and Industry called the Zambia Competition and Consumer Protection Commission (CCPC). The act was developed in order to encourage competition within the economy, protect consumer welfare, strengthen the efficiency of production and distribution of goods and services, secure the best possible conditions for the freedom of trade and expand the base of entrepreneurship. The CCPC has a wide range of powers of enforcement and investigation under the act, and the commission has achieved success in dealing with a variety of market distortions, protecting the competition process and thereby rendering the Zambian market more attractive to investors. Continuing the work of the Small Enterprise Development Board (SEDB), following the amalgamation of the Zambia Development Agency, the Small and Medium Enterprises (SME) Division is charged with analyzing the needs of businesses and developing products and services, particularly for small and medium sized enterprises to be delivered nationally and at regional level. It also monitors the overall effectiveness of local business programmes and manages programmes such as the Trade and Industrial Development Fund. It maintains close ties are with relevant partners, including small business associations and NGOs involved in the SME sector. The importance of the SME sector to job creation and wealth distribution cannot be overemphasized. The government acknowledges this and has continued to work diligently with institutions supporting business management and entrepreneurship skills in order to ensure that Zambians are sufficiently qualified to undertake business ventures at small and large scales.

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The Citizensâ&#x20AC;&#x2122; Economic Empowerment Act of 2006 established the Citizensâ&#x20AC;&#x2122; Economic Empowerment Commission (CEEC) and the Citizensâ&#x20AC;&#x2122; Economic Empowerment Fund with the intention of promoting the economic empowerment of citizens. Of particular focus of this group are those who have been marginalized, disadvantaged, and whose access to economic resources and development capacity has been limited due to factors such as race, sex, educational background or disabilities. The National Savings and Credit Bank (NatSave) has adopted a group lending micro financing scheme as a pilot project in Luanshya and Petauke. The programme is meant to promote accessibility to financing to SMEs, which usually face challenges in raising collateral and encounter difficulties in the preparation of financial statements. A K 349 million loan portfolio has been created, with no delinquencies recorded. Customers undergo an eight-week training programme on business fundamentals in management prior to becoming eligible to be granted a loan. The programme has now been launched at 27 other Natsave branches across the country.

MANUFACTURING PERFORMANCE Despite the many challenges created by market liberalization, such as stiff competition from foreign imports in the domestic market, the manufacturing sector has performed relatively well over the past decade and has become an important catalyst of private sector development in Zambia. However, the events of the global economic crisis in the latter part of 2008 resulted in a decrease in manufacturing activities, which grew by just 1.8 percent in 2008 and 2.5 percent in 2009. This was largely due to factors

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such as the increased cost of imported raw materials, in the face of a rapidly depreciating Zambian Kwacha, a decline in export demand, and continued stiff competition from cheaper imports. The government has been working at expanding the country’s manufacturing base by reducing the cost of doing business through various initiatives. Currently, the government is promoting the establishment of multi-facility economic zones (MFEZ) by providing fiscal incentives, quality infrastructure, and a favourable regulatory environment to developers of these zones. Nevertheless the manufacturing sector needs to diversify to produce a wider variety of high quality value added intermediate and final products principally for export markets. Engineering, Textiles, Wood & Wood Products, Building Materials, Processed Foods, Chemicals, Leather and Leather Products and Handicrafts offer potential opportunities for just such growth.

micronutrients of sulphur, zinc, iron, bentonite pastilles, and manganese used in the blending of fertilizer has also been removed. In addition, the supply of paste and liquid polymers, which are used in the manufacturing of polypropylene bags, has been exempted from VAT.

Pepsi Factory-constructed by ZCON

Multi-Facility Economic Zones Exhibiting the best features of Free Trade Zones, Export Processing Zones, and Industrial Parks, the development of Multi-Facility Economic Zones (MFEZs), the specific geographical areas for both export and domestic-oriented industries, with high quality physical and social infrastructure in order to attract investment into the manufacturing sector, act as engines of economic growth.

Local workers earning a living using their skills

INSTITUTIONS & POLICIES Manufacturing incentives are extended in order to foster a strong manufacturing sector with the intention of achieving broad-based economic growth and reducing the national dependence on imports. Over the past several years, the government has increased its efforts to provide an enabling environment for growth, and offers manufacturers a number of interesting incentives. Specific incentives are detailed on the Zambia Development Agency’s website: www.zda.org.zm. Of importance to the manufacturing sector in Zambia’s 2010 National Budget was the abolition of the penal bond system applicable to manufacturers of excisable goods, which will reduce the cost of doing business. In addition, customs duty on the fertilizer

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Zambia’s MFEZs accommodate not only industries but also a variety of other amenities such as recreation centres, shopping malls, educational centres, and health facilities. Business regulations inside the MFEZs are sufficiently flexible to provide a competitive investment environment comparable to some of the best in the world. The ZDA’s Multi-Facility Economic Zones Division leads the implementation of MFEZs in Zambia and is responsible for ensuring efficient government approval procedures to streamline the setting up and administration of new businesses in these areas. Specific incentives include: • Zero percent tax rate on dividends for companies operating in priority sectors and/or MFEZ under the ZDA Act for a period of five years from the year of first declaration of dividends • Zero percent tax rate on profits made by companies operating in the priority sector and/or MFEZ for a period of five years from the first year profits are made. For years six to eight, only 50 percent of the

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Commerce, Trade and Industry

profits should be taxed and for years nine and ten, 75 percent of profits should be taxed • Zero percent import duty rate on raw materials, capital goods, and machinery including trucks and specialized motor vehicles for five years for enterprises operating in the MFEZ • Deferral of VAT on machinery and equipment including trucks and specialised motor vehicles imported for investment in MFEZ and/or priority sector As of 2010, two MFEZs are under development, one on a 2 000-hectare plot in Lusaka and another in Chambishi in the Copperbelt, while a further zone is planned for Lusaka East. There has been substantial progress in the development of the US$ 900 million MFEZ in Chambishi, where 11 manufacturers began operating in 2009 and another five manufacturers have begun operations in 2010. Chambishi has the capacity to accommodate approximately 60 enterprises, and possesses the potential to create approximately 6 000 jobs by 2014. The development of the Lusaka South MFEZ commenced in 2009, with some K 30 billion allocated to support the construction of access roads to the zone. In 2010, a further K 20 billion was provided to complete infrastructure development in and around the MFEZ. The success of these early MFEZs bodes well for the development of other throughout the country.

EXPORT DEVELOPMENT There is a need for value-added exports in Zambia, and downstream processing is seen as one of the best methods of achieving this. The work of the Export Board of Zambia (EBZ) was taken over by the Zambia Development Agency’s Export Promotions Divisions in 2007 with the aim of expanding Zambia’s export industry through product and market development. This division supplies the necessary support and trade information services regarding international markets to business enterprises, and also liaises with trade associations, provides training for exporters, gives government input on market access offers and the challenges as well as opportunities that these pose to Zambia. Held in Lusaka, the internationally recognized Zambia Agricultural and Commercial Show exhibits agricultural equipment, produce and manufactured goods. Ndola’s Zambia International Trade Fair also has an impressive variety of products and draws exhibitors from the region as well as abroad.

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RB commissioning the Freshpikt factory

Non-Traditional Exports The significance of non-traditional exports (NTEs) to Zambia’s economy cannot be overstated. Reducing the economy’s reliance on traditional mineral exports such as raw copper and cobalt, NTEs are vital to increasing economic diversification and promoting growth. Zambia’s most important NTEs include tobacco, flowers and cotton. According to 2010 CSO International Trade Statistics, while NTE earnings dropped from US$ 958 million in 2007 to US$ 935 million in 2008 as a result of reduced global demand for commodities as well as supply constraints, earnings rose once more in 2009 to reach US$ 976 million, with a weaker Kwacha offering improving export competitiveness. NTEs accounted for 23 percent of all exports in 2009 compared with 18.3 percent in 2008 and 20.7 percent in 2007. In 2010, NTE earnings increased by 25.6 percent between January and February. However, in terms of percentage contribution to total exports earnings, NTEs made up only 16.1 and 13.9 percent in February and January 2010, respectively, due to the resurgence in traditional (metal) exports. Special incentives are offered to exporters of nontraditional products, such as reduced corporate tax of 15 percent. Exemption from duty and sales tax on imports and machinery is offered to exporters of non-traditional products with net foreign exchange earnings.

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Commerce, Trade and Industry PRIORITY INVESTMENTS Investment opportunities in the manufacturing sector are presently centred around the production of engineered products and agro-processing, which include crops such as tobacco, coffee, tea, soy beans, maize, sunflower and cottonseed. Another particular area of interest is the recycling of waste and the production of steel suitable for manufacturing equipment. Opportunities are available in the following priority areas, which also attract fiscal incentives: •Agro-processing, including fertilizers, soil conditioners, pesticides and herbicides •Processing of food, beverages and forest products •Cotton yarn, fabric and garments •Leather and leather products •Wood and wood products, paper products and packaging •Processing of metals, including the smelting and refining of copper •Machinery, iron and steel products •Electrical and electronic products, including ICT and transport equipment •Processing and polishing of gemstones and jewellery making •Plastic, glass and rubber products •Pharmaceuticals and related products •Professional medical and scientific products and measuring devices •Chemicals and petrochemicals •Cement and explosives

ing (both maize and wheat), carbonated soft drink production, clear and opaque beer brewing and the production of cooking oil. The growing and processing of oilseed is becoming increasingly important, and the production of seed oil has been stepped up in view of the current high demand on the local market. Adding value to locally produced products, the agroprocessing sector is a key link to primary sectors like agriculture. Crops such as tobacco, coffee, tea, soy beans and maize require large processing plants to be made into finished commodities that have more value added to them, while import substitution for edible oils such as butter, margarine, sunflower and cottonseed also offers attractive opportunities for investment. Fresh produce currently being processed includes tomatoes, beans, pineapples, sweet corn, onions and mangoes, among others. The production of tropical fruit juice through the processing of locally grown tangerines, mangoes, pineapples, oranges, papaya, guavas and bananas, are other potentially lucrative opportunities. Such products have penetrated regional markets, such as Zimbabwe, Democratic Republic of Congo (DRC) and South Africa, as well as European markets.

Official visits to the flourishing banana plantations

Maize storage after a bumper harvest year

Processed and Refined Foods and Beverages One of the most successful subsectors in the manufacturing industry, food processing and refining, covers both large and small-scale industries. The premier export earner in this sector is the sugar industry, with other important industries involved in grain mill-

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Small-scale agro-processing is considered a priority in regards to supplying the domestic market, with farmers able to increase the value of their produce by processing at the farm level. While large-scale processing facilities are usually limited to urban centres, creating employment only in those areas, small-scale industries are able to provide services and employment in rural areas. With small-scale processing, transaction costs are

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Commerce, Trade and Industry

low as there is no need to transport crops to urban areas for processing and then back to rural areas for consumption. Additionally, since small-scale processing plants are less complex, they can be easily installed, allowing processing to be done at, or near, the point where the product is in demand. The downstream processing of livestock produce has great potential, particularly in the beef and dairy subsectors. There are also indications that fish processing could gain momentum, provided refrigeration and storage facilities are expanded, or further processes such as canning are developed to add value to fish products. The processing of grocery items such as cold meats, biscuits, tinned food, jam and cheese is also largely underexploited. Textiles and Clothing Cotton is grown, ginned and spun in Zambia at industrial sites boasting state-of-the-art spinning, weaving and processing factories as well as warehouses. Products include cotton yarn and grey cloth of world-class quality, as well as garments. An important player in the industry is Sakiza Spinning Limited. Located in Kitwe, Sakiza has been in operation since 1986 and has been providing quality acrylic yarn to the regional market. The yarn, sold under the brand name ‘MWANACRYL’ is a household name in Zambia and is known for its excellent quality and wide range of colours. The company produces hi bulk acrylic yarn in two-ply, three-ply and four-ply in counts ranging from 14 to 32. The yarn is sold in 50gram balls or 500-gram cones. Cottonseed is exported to COMESA member countries such as Namibia, Malawi, Zimbabwe and the DRC as well as the SADC countries of South Africa and Botswana, while cotton is exported to the SADC region (South Africa and Lesotho) as well as the European Union (Belgium, Germany, Switzerland and the United Kingdom) and the People’s Republic of China. The textile industry in Zambia has historically been one of the principal contributors to economic growth in the manufacturing sector, producing internationally competitive products from abundant raw material. However, the competition brought on by the liberalized economy has seen the industry dwindle in size. Nevertheless, as a labour-intensive industry, the production of textiles and clothing has the potential to contribute greatly to the Zambian economy by way of employment creation and increased export earnings. Modern processing technologies allow for increased

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production capacities and the variety of products, which are able to meet additional demand for capacity and varieties in the international market. Mineral Processing Government incentives support new businesses that process copper rather than exporting raw copper bars. Copper wire and other copper products, such as copper plate and tubing, are an area of growth, with copper rod and cables generating a sizeable proportion of Zambia’s non-traditional export earnings. The small-scale cutting and polishing of gemstones as well as local jewellery manufacture is gaining ground since the establishment of the gemstone exchange and a number of government initiatives supporting minerals sector diversification.

Jewellery Manufacturing

Chemical Products Zambia’s substantial resources of agricultural minerals such as peat and limestone deposits are used to manufacture soil conditioners, while phosphates are used in the production of fertilizers. Nitrogen Chemicals of Zambia manufactures explosive grade ammonium nitrate, chemical fertilizers and industrial chemicals. Government is presently looking for a local partner from the private sector to help run the company. The recently commissioned Chambishi Smelter also has the capacity to produce fertilizer.

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Nitrogen Chemicals Plant

Ndola Lime Company Limited produces limestone, quicklime and hydrated lime, with copper mines presently accounting for over 90 percent of the sales volume. With the companyâ&#x20AC;&#x2122;s production capacity set to double by 2013, export prospects for lime products to markets such as the DRC, Angola, Malawi and Tanzania, are expected to increase. Minerals are also used in the development of other chemical products, such as cement, adhesives and glass. Products manufactured for export include argon gas, sulphuric acid, detonators, automotive batteries, paints, cosmetics, soaps and detergents. Lafarge Cement Zambia Plc, formerly Chilanga Cement Plc, is engaged in the manufacturing and sale of cement, and has two operating facilities: the Chilanga Plant near Lusaka and the Ndola Plant in Ndola. The companyâ&#x20AC;&#x2122;s profit before tax increased by 103 percent to K 255 billion in 2009, driven by higher cement volumes and greater efficiency at the new Chilanga plant, which was commissioned in March 2009. Lafarge also owns 14 percent of Mbeya Cement Company Limited.

Engineering Supplying the copper mines with mining equipment, the manufacturing of engineering products also composed of metal items such as window frames, doors and roofing materials, as well as nuts and bolts. Light engineering and construction products include copper wire, cable and rods, alloys and ingots, cable carbon brushes, switchgears, pipes and rail sleepers, among many others. Leather products By-products of the livestock industry include large quantities of hides and skins, which find themselves in both regional and international markets, as well as finished leather products such as bags, footwear and leather garments. While cattle hides are traditionally tanned, the industry in Zambia also utilizes hippopotamus and crocodile skins.

Cement is also produced by Zambezi Portland Cement (ZPC), which operates a US$ 40 million cement plant in Ndolaâ&#x20AC;&#x2122;s light industrial area and has a capacity of 330 000 tonnes of cement per year.

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BSI STEEL Kevin Van Boxtel Manager Director Lumumba Rd. PO Box 38395 Lusaka Tel: +260-211-222112 / 227425 / 227426 Fax: +260-211-227368 Kevin.vanboxtel@bsisteel.com www.bsisteel.com BSi Steel is an AltX listed South African based organization with strong ties to the Southern African markets. Its primary product range is made up of mild (carbon) steel in all its different forms. From humble beginnings, BSi Steel, formally known as Discount Steel, began trading as a small steel merchant selling primarily to the farming community in the KZN midlands of South Africa. The company evolved into a multi-faceted organization now known as BSi Steel. Together with its subsidiaries, BSi Steel operates in the steel and associated industries with operations in South Africa, the DRC, Zimbabwe and Zambia and services the Southern African markets. BSi has four main activities: Stocklists, which provides JIT service to localized clients; Processing, providing primary processing service to the BSi operational businesses; Bulk Sales, offering their product line to larger end users and Exports. BSi’s South African and Zimbabwean operations focus on the manufacturing and construction industries while the Zambian and DRC operations focus on mining. BSi Steel Zambia is the largest steel merchant operation in Zambia and stocks a large variety of Plate, Structural, Angles, Round Bars, Deformed Bars, Flat Bars, Window Section, Cold Rolled Sheet, Galvanized Sheet, Roofing Sheets, En8 & En19, Stainless Steel, Piping, Tubing and a large variety of other steel products BSi Steel began operating in Zambia in 1997, when they opened their Lusaka branch. One year later they decided to expand and open a branch in Kitwe. These two locations are perfectly positioned to service all steel requirements whether large or small. BSi’s range of steel stocks is the largest and most diverse throughout Zambia and they carry stocks in excess of 4,000 tones in Lusaka and 2,000 tones in Kitwe, representing a total stock value of over US$1 million. This buying power and their relationships with the steel mills enables them to procure material consistently and at competitive prices. The fleet of delivery

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vehicles enables them to provide one of the best services available in industry. Local and urban deliveries are made daily. Their fleet of delivery vehicles is geared to handle bulk orders as well as all JIT requirements and range from 30-ton Horse and Trailers to 1-ton Bakkies. BSi Steel Kitwe was opened to provide services for the engineering and fabrication companies that service the Mining Industry. As investment into this industry increased a decision was made to invest further by purchasing their existing premises and developing the site to be more suitable for the steel business. BSi prides itself on having a knowledgeable and professional staff on hand to assist with technical support as and when required. To ensure that they are able to handle all orders, they run sophisticated order processing systems that are linked via VSAT to all of BSi’s operations in the region. This ensures that they are capable of offering the shortest possible lead times. BSi Steel Zambia been exporting a wide range of steel products into Southern Africa for a number of years and are currently one of the biggest movers of steel in the Zambian market. They are confident that through their buying power as a group they can continue to source steel both locally and internationally at competitive prices.

GOOD TIME STEEL COMPANY ZAMBIA LTD. Daniel Huang General Manager Plot No. 33811, Mungwi Rd. Heavy Industry Area, Lusaka Tel: +260-211-242021 Fax: +260-211-241438 daozhenghuang@yahoo.com.cn Good Time Steel Company Ltd, located in the Heavy Industry Area of Lusaka, was incorporated in April 2005 as a private limited company and represented a Sino-African joint venture partnership. Good Time is a modern steel making enterprise, which has three main focuses: Steel Making, Steel Rolling, and Steel Products Processing. Good Time is the largest steel and iron company presently operating in Zambia and represents a total investment of US$50 million, with a first phase investment of US$5 million. Good Time represents a strong partnership between Zambia and China and

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therefore has drawn the attention of both the government of Zambia and the Embassy of the People’s Republic of China in Zambia. There are about 70 staff members including the managerial personnel and the senior technical engineers dispatched from China. There are plans to recruit about 300 employees from Zambia in the hope of becoming the most competitive steel-making company in Africa in the near future. As the company grows they will continue to employ local people and contribute to Zambia’s construction sector and fast paced social development. Considering the growing demand for steel products in Zambia, Good Time aims to fully satisfy the market’s requirements and contribute directly to the development of Zambia. They are also contributing to the regional market by exporting steel products to neighbouring Malawi, Tanzania, DRC, Burundi, Congo and Zimbabwe. Looking to the future, Good Time Steel aims to maintain their position as market leader and hopes to grow with the Zambian economy.

In 1994, Metal Fabricators of Zambia was converted into a Public Listed Company on the Lusaka stock exchange, and re-oriented itself into a position from which it has continued to grow. ZAMEFA was then privatized in 1996 making the Phelps Dodge Corporation, the second largest producer of copper in the world, the majority shareholder in the company. ZAMEFA has since invested substantial amounts of capital in the forms of plant upgrades and capacity expansions. These investments and the recent acquisition of various casting machines have enabled the company to increase its production capacity significantly. Exports account for approximately 88% of the company’s turnover, Southern and Eastern Africa along with India have become its most important export markets. However, ZAMEFA aims to develop new market in roads throughout West Africa, the Far East and the COMESA region. On the domestic market, ZAMEFA supplies cables to the electrical and telecommunications utilities and the mines, amongst others. ZAMEFA is committed to health & safety in the workplace and protection of the environment. The Company is ISO 9001:2000 and ISO 14000:2004 certified and has obtained certification marks on magnet wires and low voltage cables by the South African Bureau of Standards. ZAMEFA welcomes foreign investors and businesses seeking information or business opportunities and partnerships in Zambia.

The new Woodlands shopping complex, Lusaka

METAL FABRICATORS OF ZAMBIA PLC Luis Corte Managing Director PO Box 90295, Copper Wires & Cables Luanshya Tel: +260-211-510479 / 510599 Fax: +260-211-511923 / 511109 lcorte@zamefa.co.zm www.pdic.com Metal Fabricators of Zambia, or ZAMEFA, was incorporated in 1968. Located in Luanshya, the company supplies copper rods, bare copper wire, low voltage power cables, building wires, flexible cables, and telecommunication cables to the Zambian market.

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Zambeef Novatek Factory.

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Commerce, Trade and Industry

NAMPAK ZAMBIA LIMITED

PARMALAT ZAMBIA LTD

Stewart Lamb Managing Director Plot 8212 Mungwi Rd. PO Box 30413 Heavy Industrial Area, Lusaka Tel: +260-211-247525 Fax: +260-211-247199 stewart.lamb@nampakzambia.com.zm www.nampak.com

Piet Theron Managing Director Mungwi Rd. PO Box 34930, Lusaka Tel: +260-211-286855 / 287745 Fax: +260-211-289388 piet.theron@parmalat.co.zm www.parmalat.co.za

Nampak manufactures the most diverse range of packaging products in the world, utilizing a wide range of technologies in paper, plastic, metal and glass. Nampak is able to design and develop total packaging solutions. Nampak Zambia produces a variety of metal packaging, conical carton, corrugated board, and plastic containers, as well as paper based labels and folding cartons. Nampak has three main operations in Zambia: the Metals Division in Ndola, Paper & Board Division located in Lusaka and a Liquid Packaging Division also located in Lusaka. The Metals plant situated in Ndola is currently working towards ISO 9000 accreditation. The Paper and Board Division has full lithographic and corrugated board manufacturing facilities. The Liquid Packaging Division has a capacity to produce 120 million cartons a year. As the only can, drum and crown manufacturer in Zambia, they have built up an enviable reputation as a supplier of high quality metal products coupled with excellent service. Nampak is a proud supplier to a number of multinational clients such as SAB Miller, Coca Cola, Total and Exxon Mobil, as well as leading local brands. They are the unique producer of fibreboard cartons for the sorghum beer industry offering total packaging solutions that include quality packaging products, technical support and competitive filling and handling systems. Nampak Zambia’s strategy is based on developing partnerships with customers. They evaluate each product’s needs throughout the entire supply chain through a unique approach and by incorporating both primary and secondary packaging materials.

Parmalat was founded in Italy in 1961. The Company survived a 14 Billion Euro financial crisis in 2003, but was re-listed on the Milan Stock Exchange near the end of 2005. Parmalat Africa continued with its business as usual and by means of good management established itself as a valuable asset for the group. Parmalat entered the South African market in 1998 by acquiring two prominent South African dairy companies, Bonnita (owner of Zambia Dairy Produce Board) and Towerkop. In doing so it became South Africa’s second largest dairy company, with a national infrastructure and a well-established brand name. In 1998, Parmalat Zambia Ltd. was established. The forerunners of Parmalat in Zambia had a staff of 106 employees. Many of these staff members were employed by the newly established Parmalat and had obtained their skills while previously working for The Zambia Dairy Produce Board. Since it established its dairy business in Zambia, Parmalat has grown in size by diversifying its product mix and it has succeeded in becoming the largest processor of dairy and related products in the country. Whilst Parmalat does not have dairy farms of its own, it has entered into partnership arrangements with Zambian Farmers, whereby Parmalat purchases their milk production for processing in the company’s factories within Zambia. There are now ten processing plants, sixteen distribution centres and six agents operating around Southern Africa, including Zambia, Botswana, Swaziland, Mozambique and South Africa. Parmalat is a dynamic leader in the local dairy industry.

Nampak manufactures to top quality standards for the local market and is backed by excellent service delivery. The company is constantly developing new product lines in order to fulfil possible client’s needs.

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manova Zambia Ltd continues to diversify its product range by expanding into baby care products and consequently have launched a new Nova Care Division, producing products like Nova Care Baby Oil; Body Lotion, Baby Shampoo, Baby Bath, Cocoa Butter, Hand & Body Lotion, Evening Primrose Face & Body Lotion.

Parmalat, the well established dairy producer

PHARMANOVA ZAMBIA LTD Rakesh Shah Managing Director Plot No 7329, Moobola Rd. PO Box 35722, Lusaka Tel: +260-211-286926 / 287926 / 286001 Fax: +260-211-287977 / 23 phmanova@zamnet.zm Pharmanova Zambia Ltd. has been in existence since 1980 and was acquired by the Melcome Group of Companies in 1990. Pharmanova Zambia Ltd. is a leading, registered pharmaceutical manufacturing company producing high quality pharmaceutical products locally. Pharmanova is a manufacturer of finished pharmaceutical products as well as plastic and petroleum finished dosage forms of products. Pharmanova is also heavily involved with pharmaceutical trading, engineering work, and agriculture trading, in addition to financial and management services in Zambia, as well as Zimbabwe and Malawi.

Pharmanova Zambia Ltd seeks to identify a product mix of manufacturing activity and the marketing of products from reputed pharmaceutical companies from India and Europe. It has been quite successful at disseminating pharmaceutical products to the Zambian market and is a key player, and contact, for those interested in entering or distributing pharmaceutical products in the region. Pharmanova Zambia Ltd has already engaged in bilateral agreements with major pharmaceutical companies in India to market their comprehensive range of branded products in Zambia. Pharmanova Zambia Ltd hopes to continue to expand the number of its partners and increase the products that it is able to deliver to customers in the region and it looks forward to helping, or working with foreign investors or businesses interested in the Zambian market.

Pharmanova is extremely proud of its state of the art manufacturing plant with modern machinery and stringent quality control facilities. All facilities conform to the good manufacturing practices (GMP), outlined by the World health Organization (WHO), which enables Pharmanova Zambia Ltd to properly manufacture and cater to the Zambian and neighbouring markets to help appease their growing pharmaceutical needs. Pharmanova manufactures products such as: Panado, Cefemol, Drews Liver Salt, Novafen and a host of other ethical medicines in the form of tablets, liquids and capsules. As a pharmaceutical market leader in Zambia as well as neighbouring Zimbabwe and Malawi, Phar-

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Zambian artifacts being sold by street vendors

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TATA ZAMBIA LTD Mutale General Manager Lusaka Plot 9219 Ben Bella Rd. PO Box 30074, Lusaka Tel: +260-211-287160 / 1 Fax: +260-211-286081 / 2 / 3 E-mail: jhmutale@zamnet.zm tatazam@zamnet.zm smarora@zamnet.zm The Tata Group is one of India’s largest and most respected business conglomerates. It is a leading name in the engineering, agriculture, hotels and textile industries. The Tata Group made its first foray into Africa in the mid-1970s with the creation of Tata Zambia. Tata Zambia has four business areas: - A Vehicles Division, which looks after the sales of vehicles (pick-ups, trucks and buses), spare parts, workshops and a training centre; - A General Trading Division, which deals with bicycles, steel, tires, water-treatment chemicals, pipes, roofing, steel sheets, electrical supplies, school furniture and miscellaneous projects; - A Mining Division that provides products to the mining industry; - An Investments and Property Division that looks after the Taj Pamodzi chain of hotels and other properties. From a single product in 1977, Tata Motors now sells trucks and buses. Over the years, its clientele has expanded to include the government, retail consumers and organizations in the trading, mining, transport, hotel and construction business. Today, Tata is the market leader in Zambia of the medium commercial vehicles segment. Tata first began by operating Luangwa Industries, a bicycle manufacturing company. Tata Zambia ran the company from 1987 to 1997 before it was acquired in its entirety. This is now the bicycle division of Tata Zambia, manufacturing the ‘Eagle’ roadster and sports bicycles. Another Tata Zambia enterprise is the Taj Pamodzi hotel, managed by the Taj Group from 1990 to 1996, when Tata Zambia bought a 70% stake in the hotel. It is now a publicly limited company with the remaining 30% of the company shares held by the Zambian public and institutions. Its textile division, Townap Textiles, is based in Liv-

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ingstone and makes shirts, suits, bed-sheets, towels and other fabrics. The agricultural division, MATCO, distributes tractors from India, and other agricultural and irrigation equipment. An additional company, Tata Farms and Foods, was established in 1989. This subsidiary grows field crops such as maize, wheat, other vegetables and roses on a 500-hectare plot in Ngwerere, near Lusaka. Mining is the mainstay of the Zambian economy and Tata Zambia taps into this industry by supplying a number of mining products. These include valves, bearings, rubber linings, graphite electrodes (used in cobalt processing) and seals. Steel, mainly steel plates, are supplied to the local market and tires are sourced from MRF in India.

UNION GOLD Mark O’Donnell Manager Director Office Suite, 2nd Floor Protea Hotel Lusaka at Arcades PO Box 51018, Lusaka Tel: +260-211-252402 / 5 / 6 Fax: +260-211-252441 odonell@uniongold.co.zm Union Gold is a family business that was established in 2000 after a group of fragmented companies came together under a single umbrella. Union Gold is an investment management holding company that is involved in many different businesses in various different sectors of the economy, having taken advantage of opportunities that have arisen within the growing Zambian economy. The company is involved a wide variety of industries such as tourism and hospitality, construction and property development, industrial companies and even retail trading. “Zambia is a good environment in which to do business and I would like to see many more companies open up in Zambia and bring new ideas, new technologies and the inevitable transfer of skills, all of which will enable the Zambian economy to grow much quicker.” Mark O’Donnell Managing Director Each company under the Union Gold umbrella has a strong individual brand. These companies include Arcades Developments, Kazuma Plastics, Parts World, The Wildlife Shop, Protea Hotels, Velos En-

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terprises, Spar, and Mica Hardware. As the group is intent on strengthening the value of its companies, it works with the management of each company to develop and implement growth strategies. Each business operates autonomously, and Union Gold works to empower management to accept responsibility and use that responsibility to assist in maximizing the full potential of each brand. Certain elements can be noticed across all of the Union Gold companies. These are a strong commitment to professionalism and a high standard of services. They all have well structured business models with growth and market expansion strategies in place. Union Gold has a vision for a strong hotel group with Protea, opening new properties on a regular basis and hoping to capture the growth in the tourism sector. In the retail sector, they want to see Spar grow as a leading supermarket in Zambia. The real estate development and property management aspect of their portfolio also represents a large contributor to the overall value of the company. With Arcades Developments in particular, they have successfully developed and managed a modern shopping mall in the heart of Lusaka. With Kazuma Plastics and Parts World, Union Gold directly contributes to the development of the manufacturing sector and sees a bright future for these business units. With each of its businesses, Union Gold strives for excellence and aims to make a substantial contribution to the development of the Zambian economy. “There is an unlimited amount of opportunity here in Zambia and we are continuously exploring new and exciting opportunities for further expansion of our business.” Mark O’Donnell Managing Director

ZAMBIA FORESTRY AND FOREST INDUSTRIES CORPORATION LTD Frightone Sichone Managing Director PO Box 71566, Ndola Tel: +260-212-616030/671026 Fax: +260-212-680742 Zambia Forestry and Forest Industries Corporation Limited (ZAFFICO), aims to ensure that a sustainable supply of quality wood products and raw materials, to meet both local and export demands, is available in Zambia. Through effective management

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Arcades Mall, Sunday Market a delight of treats not to be missed.

of newly introduced, fast growing species of trees on ZAFFICO’s plantations, the inherent benefit of increasing biodiversity, for present and future generations, is being pursued and achieved by ZAFFICO’s encouragement of participation in such activities by all stakeholders. The history of ZAFFICO dates back to 1962, when it had become evident that the timber yield from Zambian forests was on the decline. This prompted the government to embark on the large-scale plantations of newly introduced, fast-growing species of trees. The corporation has since emerged as a major supplier of wood and related products in Zambia. The increased wood production from the ZAFFICO plantations has helped to reduce the pressure to log indigenous forests for the construction and mining industries. ZAFFICO is the major supplier of logs for sawmilling operations. The logging industry, from the plantation stage to that of the untreated log, to all of the associated downstream functions, create direct as well as indirect employment opportunities in many timber based industries and the transportation sector. The ZAFFICO forest plantations are able to meet the present annual demand for lumber, approximately 380,000 cubic metres, from the various wood processing firms. ZAFFICO has directly contributed to significantly reducing the need for imported wood and wood products in Zambia. At the present time, ZAFFICO’s area of 48,000 hectares may not meet the rising wood demand expected over the next 5 years. Forecasts show that the existing forest plantations needs to be increased to over 80,000 hectares over the next 10 years in order to meet rising demands. Such expansion plans are difficult to implement in the Copperbelt (where some of the present day plantations are located), due to mining companies and prospectors extremely inter-

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Commerce, Trade and Industry

ested in the land and associated resources. However, plans to expand plantations in the North Western Province are currently underway, which is a far more feasible undertaking that it would enable ZAFFICO to continue to meet the wood demands of new mines in the area. ZAFFICO’s forest plantations will continue to efficiently and sustainably manage the supply of quality wood and wood products for local and export markets for years to come.

ZAMBIAN BREWERIES PLC

ZAMBIA BUREAU OF STANDARDS

The Zambian Breweries Group (ZBG) produces and distributes beer and soft drink beverages. These include four different beers: Castle, Mosi (ZBG’s flagship Brand), Rhino and Eagle. Mosi and Castle are the most popular and most widely distributed brands of beer in Zambia. The carbonated soft drink brands under ZBG include Coca-Cola, Coca-Cola light, Fanta, Sprite and a variety of sodas of the Schweppes brand. The brewing and soft drink production processes occur at three locations throughout the country in Lusaka (beer and Coke products), Kitwe (soft drinks), and Ndola (exclusive brewing operation). In 2009 ZBG introduced to the Zambian market several new beverages, such as Mosi Gold Export Lager (building upon the flagship Mosi brand), Burn (a new energy drink), Carling Black Label, Grolsch Premium Lager, Coca-Cola Zero, and Minute Maid juices.

Mukelebai Executive Director Lechwe House, Freedom Way South End PO Box 50259, Lusaka Tel: +260-211-231385 / 227075 / Fax: +260-211-238483 zabs@zamnet.zm The Zambian Bureau of Standards (ZABS) seeks to develop Zambian Standards and enforce their use. It is an organization that seeks to increase standardization, the formulation of standards, quality control, quality assurance, inspections of trade goods, the certification processes, and is working towards the removal of particular technical barriers to trade. One of ZABS primary objectives is to facilitate the examination and testing of commodities, materials and substances from which products may be manufactured, processed, or traded. ZABS has also serves as the provider of pre–export inspection programs. The Zambia Bureau of Standards helps create national standards, which serve as minimum requirements for products or services in the country, and in the process, facilitate the ease of which business can be conducted by increasing consumer, investor and overall public confidence and satisfaction. ZABS also implements standards through the Certification Mark Scheme, whereby good quality products conforming to Zambian Standards are given a mark, which serves as a mark of assurance to the buyer of that product that it has been produced under a strict quality control/quality assurance system approved by the Bureau. The ZABS Documentation and Information Centre is a significant source for information, as it houses a large collection of standards and technical regulations issued by international, regional and national bodies of standards. ZABS is also an ISO member and serves as a selling agent in Zambia for foreign and international standards. ZABS and its Documentation and Information Centre are invaluable sources of information for businesses and investors.

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Pearson Gowero Managing Director Plot No. 6438 Mungwi Rd. Heavy Industrial Area PO Box 31293, Lusaka Tel: +260-211-241777 pearson.gowero@zm.sabmiller.com www.sabmiller.com

In addition to the expansion of products more than K500 billion was invested by ZBG to install new packaging lines, water treatment facilities, and fermentation cellars, along with a back-up power generation plant to ensure uninterrupted production to meet the demand for their products. ZBG heavily invests in the wider Zambian community through its own initiatives. It strives to assist Zambian communities through its support of local and international programs helping to address HIV/AIDS in the country and also plays a huge role is supporting local and national sporting events tournaments. ZBG has engaged in noteworthy efforts to locally source its ingredients and materials, to stimulate the growth of local industries and indirectly create more jobs. The Zambian Breweries Group is the clear leader of the Zambian beverage industry, and also plays an important role in contributing to the wider Zambian economy. The Zambian Breweries Group offers a wide range of affordable high quality beverages to Zambian consumers and is well positioned to continue supplying the market with good value products that meet the consumer’s expectations.

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TRANSPORT, WORKS SUPPLY & COMMUNICATIONS

One finger cannot crush a louse Zambian proverb

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THE HONOURABLE yamfwa mukanga MINISTER OF WORKS AND SUPPLY

Dear Readers, The Government of the Republic of Zambia has in the recent past continued to place a lot of emphasis on Infrastructure Development throughout the country. This was done in the Fifth National Development Plan (2006-2010) and will be reinforced by the Sixth National Plan Development Plan (SNDP) whose main strategic focus hinges on infrastructure development. It is a known fact that there can be no sustainable economic development and growth unless the country’s infrastructure such as roads, railways, waterways, dams, schools, hospitals, farm structures and residential housing are constructed, maintained and kept in a good condition. The transport infrastructure of Zambia is of strategic importance as it serves as international trade linkage to Zambia’s neighbours and the rest of the world. It is for this reason that Zambia is a member of regional integration with organisation like the Common Market for Eastern and Southern Africa (COMESA) and Southern African Development Coordinating Committee (SADC), which are promoting the North – South Transport Corridor. During the First and Second Quarter of 2010, the government continued to carry out various activities that included construction, rehabilitation and maintenance of the road infrastructure network in line with the 2010 Annual Work Plan and the Second Phase of the Road Sector Investment Programme (RoadSIP II) My Government has continued the construction of One-Stop Border Post facilities at all busy border posts throughout the country. The construction of border facilities at Kasumbalesa and Nakonde has reached an advanced stage. Other developments include the rehabilitation and construction of sports stadiums and government buildings in different sectors of our economy such as education, agriculture, health, home affairs, tourism, mining, defence and security. There is no doubt that infrastructure development has been put by the government as a priority to attain meaningful socio-economic development as it is a means of wealth and employment creation, poverty reduction and the pivotal role it plays in fostering trade, economic growth, production and social development. I shall always endeavour to recognise the important role of infrastructure development as an engine for economic growth by facilitating efficient movement of goods and services and improving the general quality of Zambian life. Sincerely, Yamfwa Mukanga MINISTER

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Further economic growth and private sector investment is contingent upon the creation of reliable infrastructure, affordable utilities as well as modern and efficient communications and transport systems.

OVERVIEW The provision of infrastructure remains one of government’s top priorities, with a focus on building and rehabilitating roads, bridges, electricity generation projects, schools and hospitals, among others. A significant constraint to growth of the economy has been the slow pace of the development of large infrastructure projects – partly due to constrained public finances and limited participation by the private sector. For this reason, the Public-Private Partnership (PPP) Policy was launched in 2008, along with a corresponding legal framework to support its implementation in 2009. Since its creation and implementation, proposals for PPPs in the development of roads, bridges and energy projects have been initiated.

PUBLIC PRIVATE PARTNERSHIPS The Government has recognized its inadequacies to source for financial support for infrastructure development. It is with this in mind that Government is seriously considering private sector financing under the Public Private Partnership (PPP) arrangement. Under this framework, the Ministry of Works and Supply in conjunction with the Ministry of Finance and National Planning and other key stakeholders has identified a number of projects. The projects are in the road sub-sector; upgrading to dual carriageways and tolling of Ndola – Kitwe – Chingola – Kasumbalesa, Chingola – Solwezi – Mwinilunga – Jimbe, Kafulafuta – Luanshya, Kafue – Livingstone, Lusaka – Kabwe – Ndola, and Lusaka – Chirundu roads. Other project opportunities are in the building subsector, which include the construction of 12,000 low and medium cost housing units in Livingstone, Lusaka, Chipata and Ndola with the use of private sector financing. This is aimed at providing quality yet affordable accommodation to those struggling socio-economically in Zambia. Another project includes the state-of-the-art banquet hall and conference facilities at the New Government Complex are that will facilitate the operations of Government and other stakeholders.

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Through the Hostels Management Board, the government seeks to provide quality conference and lodging facilities to the general public. The “Livingstone Lodge” was recently commissioned whilst construction of the “Solwezi Lodge” has reached an advanced stage. Rehabilitation and maintenance of other lodges in the country is also on going.

New Lusaka central bus station under construction

CONSTRUCTION Zambia’s construction industry is regulated by the National Council for Construction (NCC), which was established with the key objective of developing local construction capacity in the country. The NCC is responsible for registering, upgrading and downgrading consultants and contractors, in addition to monitoring the industry. The construction sector has a major influence on Zambia’s development, as the country’s economic activity depends to a large extent on the state of infrastructure, particularly the road network. This is especially critical for Zambia as a landlocked country, where trade linkages with the Southern African Development Community (SADC) and the Common Market for Eastern and Southern Africa (COMESA) regional blocs depend on an effective regional and internal road network.  Despite a slight drop in 2008 on account of shortages in the supply of cement and other materials, the sector has performed well over the past few years. Construction activities have been driven predominantly by commercial and residential building development in addition to and the development and construction of new mines. Although the industry was expected to perform somewhat below par in 2009 in the wake of the global financial crisis, construction activities in the country remained fairly robust, with growth rising to 15.5 percent compared to 8.7 percent in 2008. This is as a result of increased public and commercial

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Transport, Works Supply & Communications

infrastructure investments, and a continual rising demand for housing. The expanded production of cement by local manufacturers has also aided growth in the sector. The National Council for Construction has been noticeably successful since its establishment in 2004. The Council has managed to open a Northern regional Office in Kitwe and this has helped in increasing the number of registered contractors from 1,809 in 2009 to 2,700 in 2010. The increase in numbers of registered contractors has also generated an increase in revenue from registration fees. In 2009, the Council collected K 4.9 Billion in registration fees while in 2010 the Council collected K 5.1 Billion.

office, hotel and residential space within one unique complex. In addition, Intermarket Securities Limited (ISL) is to develop a three-star hotel, business park and other infrastructure such as student dorms and staff houses at the University of Zambia under a PPP arrangement at an estimated cost of somewhere between US$ 60 and 90 million. The project is being undertaken on a ‘develop, build, operate and transfer’ (DBOT) basis and will have a transfer period of between 25 and 30 years.

The National Council for Construction has continued to build capacity among small-scale contractors by offering courses that would give them skills that are enable them to take on larger jobs in the high thresholds. As of 2011, construction activities were heavily focused on the rehabilitation of roads across the country, in particular North-Western Province, the development of a new tourism zone in Livingstone, and infrastructure to support the establishment of government initiated Multi-Facility Economic Zones. Investments in social infrastructure have been made via the construction and rehabilitation of health centres, district hospitals, as well as classrooms, trades training institutes and universities.

PROPERTY DEVELOPMENT Favourable socioeconomic factors and contemporary developments have boosted the commercial and residential property market in Zambia in recent years, attracting a large percentage of buyers hailing from South Africa. The development of the financial sector, particularly with respect to home loans, along with increasing incomes of Zambian over the past few years, has also made property ownership more affordable to many citizens. The Heart of Africa is Zambia’s first ever lifestyle estate as well as the country’s largest residential project to date, and is composed of approximately 850 homes along with a commercial and retail node, a five-star hotel, restaurants, an 18-hole Matkovich-designed golf course, a country club, dams and communal parks covering 70 hectares. Another project, the US$ 200 million Jewel of Lusaka, mixed-used development project at Levy Junction in the heart of Lusaka developed by Liberty Properties and the Zambia National Pension Scheme Authority (NAPSA), will provide retail,

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Lusaka’s new skyline

ENCOURAGING COMMERCIAL DEVELOPMENT As of 1 January 2010, VAT has been charged on the sale of commercial properties. This has had a positive impact on developers’ cash flows, as they have been entitled to reclaim input VAT on construction expenditure on a monthly basis, while only paying output VAT at the time of sale. This initiative has also encouraged further development of commercial properties and related infrastructure, as well as reduced the cost of buying and leasing commercial property in the longer term.

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Transport, Works Supply & Communications HOUSING Housing has been declared a priority sector by the government in recognition of the fact that decent housing and shelter is a basic human need, and that home ownership is a form of wealth creation. Rapid population growth combined with rural-urban migration has resulted in a greater demand for housing, particularly in Lusaka. Some success has been achieved through the National Housing Authority (NHA), which has helped with development schemes of the Kabwata Estates, the Woodlands Extension, the Nyumba Yanga, and in the Copperbelt, executive, high, medium, and low cost housing has been achieved. The NHA is also involved in the upgrading of unplanned settlements, employment creation for unskilled as well as skilled labour in the construction-related areas of engineering, architecture, surveying, and the promotion of local building materials and technology. However, the existing housing deficit is too large for the state to deal with alone. There is a need to integrate government and private sector efforts, which, via PPP initiatives is something that is becoming a reality. The NHA is presently restructuring its operations to increase access to affordable accommodation for Zambians, through the launch of new services and products at the end of 2010, aimed at encouraging home ownership. These include a housing scheme for Zambians working abroad, known as the Diaspora Housing Scheme, the Fast Track Construction Scheme, which uses new building technology to reduce the cost of projects as well as the construction time-frame.

BRIDGE / PONTOON PROGRAMMES During the Second Quarter of 2010, the government continued their programme of focusing on the construction of bridges. In this regard, the construction of 3 bridges in the Nansanga Farm Block in Central Province, namely Luombwa, Ifuna and Nyamanda at a cost of K14 Billion are well on their way to completion. The construction of these bridges will enhance agricultural activities and agricultural transportation by providing vital links to the roads throughout the area. The government under the same period of time had also completed the construction and reinstatement of priority river crossings, which included 30 structures in Luapula Province, 34 structures in Northern Province and 39 structures in 4 National Parks. The financing for these projects was obtained from the World Bank, while 29 structures in North-Western

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Province and 83 structures in Eastern Province have also received Budget support from the World Bank as well. The government is currently in the process of procuring contracts for the construction of the Chiawa Bridge spanning the Kafue River in Southern Province, the Mufuchani Bridge across the Kafue River in Kitwe, the Zambezi Bridge at Maziba in Senanga/ Shangombo Districts in Western Province, the Mbesuma Bridge on the Chambeshi River in Northern Province, the Matumbo Bridge over the Luangwa River in Eastern Province and a bridge at the Lufubu River crossing in the Nsumbu National Park in Kaputa District of Northern Province. To enhance the North-South Transport Corridor, adequate progress has been made in the designing of the Bridge and Border Facilities at Kazungula, of which construction is expected to commence shortly. A number of manual pontoons have been motorized, however, the government is seeking to reduce the number of pontoons across Zambian rivers, and replace them with more bridges that are currently, and planned to be, constructed with the availability of adequate financial resources.

ROAD INFRUSTRUCTURE In order to improve the state of Zambia’s road infrastructure, the government, with the help of the international community and cooperating partners, developed the Road Sector Investment Programme (ROADSIP). At the beginning of ROADSIP Phase I in 1997, less than 10 percent of the paved road network was in good condition. The programme’s target was to improve at least 50 percent of the paved road network in the country to enhance road quality to a “good” condition. At the completion of ROADSIP I in 2002, this target had been exceeded, with 59 percent of paved roads becoming classified as being in “good condition”. ROADSIP Phase II will be executed for the duration for the duration of 2005 to 2013, and presents many interesting business and investment opportunities. Government has invested heavily in the construction and rehabilitation of roads across the country since the inception of the Fifth National Development Plan (FNDP), which runs from 2006 to 2010. While this has seen the quality of arterial road infrastructure improving markedly, much more needs to be done to improve the road network, rural roads in particular. The Needs Assessment Report for 2009 from the Highway Management System had projected an an-

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nual budgetary amount of US$ 500 million for a period of five years to completely maintain and restore all Zambian roads in “poor conditions” to a “good” or at least “fair” condition. In 2009, government significantly increased the budgetary allocation for the development of road infrastructure, in line with its commitment to reduce the cost of doing business and improve access to rural areas. In a continuation of this trend, K 1 461.9 billion was allocated towards the construction, rehabilitation and maintenance of road networks in 2010. Key development projects and initiatives of 2010 include: • The second phase of the Zimba-Livingstone Road, with a budget allocation of K 194.5 billion. • The upgrading of the Choma-Chitongo, Chembe Bridge-Mansa, Mongu-Kaoma-Tateyoyo, KasamaLuwingu, and Luansobe-Mpongwe roads, at a cost of K 146.2 billion. • K 60.9 billion is set aside to improve the condition of urban roads within Ndola and Kitwe. • K 603.9, which represents 40 percent of the roads budget, is being used to undertake routine maintenance and rehabilitation works. • K 106.3 billion has been allocated to the rehabilitation of feeder roads and river crossings across the country • The allocation of K 45 billion – K 50 billion for rural road development in the nine provinces compared with the K 2 billion that was allocated in 2009.

FARMERS HOUSE PLC Robin Miller Managing Director Central Park, Cairo Rd. PO Box 30012 Lusaka Tel: +260-211-228682 / 3 / Fax: +260-211-222906 robin.miller@lilayi.com Farmers House Plc is a property investment company listed on the Lusaka Stock Exchange (LuSE). The company’s roots date back to the 1920 making it is one of Zambia’s oldest companies. It was originally a farmer’s cooperative looking out for the commercial interests of farmers while they sold their produce. In 1981 the property investment assets of the farmers’ cooperative were stripped from the group, and the members of the cooperative became solely involved in the trading arm of the operation, while Farmers House Plc became a new property investment vehicle. Therefore, since 1981 it has been solely involved in property acquisition, management and development.

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On the LuSE (Lusaka Stock Exchange), they have 100% of the company’s shares in public float and therefore have some key local investors such as NAPSA, Standard Chartered Bank, Barclays Bank, Lafarge, Zanaco and Konkola Copper Mines Pension Fund as shareholders. Farmers House prides itself on being the property developer of choice in Zambia. They represent a unique business structure to the market. Through Farmers House, an investor can own shares of a property investment vehicle and buy and sell it as they see appropriate, therefore minimizing the risk to the investor simultaneously contributing to the development of the real estate sector. The company’s development portfolio includes Central Park, Lusaka and the Airtel Zambia Head Office on the corner of the Great East Road and Addis Ababa Road, Lusaka. The shortage of quality residential and commercial space in Zambia creates a huge opportunity for the development of commercial space and the growth of Farmers House. The company is currently undertaking the construction of the Stanbic Bank Zambia Head Office and an executive banking branch at an estimated cost of US$10m. This project has been undertaken in a joint venture partnership with Standard Bank Properties, one of Africa’s largest property developers. Farmers House has shown tremendous growth. As of 2010, their capitalization stood at US$25m and they plan to expand by doing two Rights Issues, one a Debt Issue for US$15m and the other an Equity Rights Issue for an additional US$15m. This will bring Farmers House’s market capitalization to a level that will enable the company to engage in increased levels of activity. Looking towards the future, Farmers House plans to continue with new projects and acquire new properties in order to facilitate increased growth for the company and reduce it ratios of fixed costs to income.

KNIGHT FRANK Tim Ware Managing Director Tel: +260-211-250683 / Fax: +260-211-254717 tim.ware@zm.knightfrank.com www.knightfrank.com Knight Frank is one of the leading residential and commercial property managers and consultants in the world. Its global network, including US based Newmark Knight Frank, encompasses 207 offices in 43 countries across six continents. More than

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6,343 professionals handle in excess of US$886 billion worth of commercial, agricultural and residential property every year and advise the owners and users of land and property on every aspect of real estate. The aim of the company is to give its commercial clients a competitive edge by providing world-class real estate and business support services around the globe. Residential clients are assured of the best advice from professionals who have a profound understanding of the market both locally and internationally. Clients of Knight Frank have access to up-to-date national, regional and local intelligence on commercial and residential property markets. This, coupled with experience and expertise, helps clients to capture, create and retain value in all of their property dealings. Knight Frank Zambia was established in 2002 and undertakes property tasks throughout the country. The company is the leading firm of property consultants in the country. They offer broad based real estate services including property valuations, sales and lettings and management for both commercial and residential properties. In addition, as the property market has evolved, Knight Frank Zambia has been tasked with a growing number of consultancy projects such as relocation advice, planning and development, rating and property investment.

LAFARGE CEMENT ZAMBIA PLC Fola Esan Managing Director Kafue Road, Chilanga PO Box 32639, Lusaka Tel: +260-211-279029/40 / Fax: +260-211-278134 cement.zambia@larfarge.com www.lafarge.com Chilanga Cement was founded in Lusaka 1949 by the then Government of Northern Rhodesia and the Colonial (now Commonwealth Development Corporation (CDC). Its core business is cement clinker and the manufacturing of cement. During the early 1950’s the company’s shareholder base was broadened to include Anglo-American and Premier Portland Cement. In 1957 the company was privatized only to be re-nationalized in 1973 when the government acquired a majority stake in the company. In the 1960’s production had rapidly increased and a plant in Ndola was opened in 1969, which allowed production output to rise from 450,000 to 650,000 tonnes a year.

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Chilanga became the first large state-owned company to become publically traded. With its successful initial public offering in 1995, it became the first listed company on the Lusaka Stock Exchange. The Commonwealth Development Corporation obtained 50% of the company’s shares, while also assuming management control. The residual government controlled shares were sold in May 1995 to Zambians and other private investors. The firm’s history was set on a new trajectory in 2001 when the international group Lafarge bought a 51% majority shareholding in PanAfrican cement (a holding present in Malawi, Tanzania and Zambia through Chilanga) and therefore became the owner of Chilanga Cement. Lafarge Cement Zambia Plc has an 88% market share and is taking advantage of Zambia’s central geographical position in Africa, by exporting widely in the region, to Malawi, the D.R.C, Burundi and Angola. Lafarge Cement Zambia Plc is now focused on exploring the opportunities presented for new business in the expansion and development of sectors such as agriculture and tourism, in addition to its traditional avenues of business in such a promising, yet still very young market. All employees of Chilanga Cement receive extensive training both locally and internationally due to the opportunities that are available under the Lafarge umbrella of operations. Corporate social responsibility is emphasized at Lafarge Cement Zambia. Planned projects include the construction of orphanages, schools and contribution to the health sector, especially in fighting the HIV/AIDS pandemic.

Manda Hill construction

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NATIONAL COUNCIL FOR CONSTRUCTION Dr. M.S. Mashamba Executive Director Plot 1609/1625, off Sheki Sheki Rd. Light Industrial Area PO Box 39548 Lusaka Tel: +260-211-244004 / Fax: +260-211-243115 ncc@ncc.org.zm www.ncc.org.zm The National Council for Construction (NCC) is a newly reconstituted statutory body that represents all trade organizations and professional bodies within the Zambian construction industry. The National Policy on the Construction Industry (NPCI), a government policy document, prompted the initial formation of the NCC in 1995. The Government recognized that for development to be meaningful and to have direction it was important for a body representing all issues related to the construction industry to be put in place. Following broad consultations among all key stakeholders in the construction industry, a working paper was prepared which culminated into the National Policy on the Construction Industry (NPCI). It was the NPCI that recommended the formation of the NCC. With Project Credit from the World Bank for the initial two years of funding, the NCC was finally born in 1998, although actual operations began in 1999. With the ending of credit support to the NCC it was important to draw lessons from statutory established Construction Councils like that in Malawi that are able to generate their own income through construction related levies and penalties. The mission of the National Council for Construction is to enhance, support and facilitate national development in Zambia through active participation of its constituents in planning and construction of physical infrastructure. Their primary goal is to promote and build the capacity of the Zambian construction industry. The NCC has set out to unify the construction industry, to promote its well being, to strive to create a profitable environment for its constituents and to establish a united national platform that encompasses formal and informal sectors of the industry and its affiliated professions. The NCC and its members contribute to the reconstruction, rehabilitation and development of Zambia and to raise the standards of living for all Zambians. The NCC also strives to coordinate, improve and facilitate accessibility for training within the industry.

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â&#x20AC;&#x153;In the last 5 years, we have seen a change in the approach to the construction industry within Zambia and the NCC aims to guide the industry as it grows.â&#x20AC;? Dr. M.S Mashamba Executive Director

NATIONAL HOUSING AUTHORITY Elias Mpondela Chief Executive Chilufya Mulenga Rd. PO Box 50074, Lusaka Tel: +260-211-254154 Fax: +260-211-253396 E-mail: enm@nha.co.zm enm@coppernet.zm www.nha.co.zm The National Housing Authority (NHA) was established in 1971 by an Act of Parliament to enhance provisions for the development and control of housing throughout Zambia. National Housing Authority is a fully government owned institution and the one of the major players in the production of housing for sale and rent. It has large tracts of land in the major cities of Zambia and acquiring extra land for housing is not a constraint. A large market exists for rental accommodation in all categories (i.e. executive, high cost, medium cost, and low cost housing) in the urban areas of Lusaka, the Copperbelt and other provincial centres. The NHA is divided into 5 main business units: consultancy, town planning, construction, finance along with personnel and administration. The main functions of the institution are: to advise the Government regarding the formulation and implementation of national policies on housing; to undertake, support and encourage research in all aspects of housing with particular emphasis on low housing development; to provide consultancy services in all fields associated with housing development and to develop, manage and control housing estates. In order to properly implement these different functions, the National Housing Authority provide its clients with different services ranging from town planning, land surveying, from architecture to engineering and quantity surveying services. The development of housing schemes by National Housing Authority has spearheaded home ownership in various towns and cities where houses

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have been constructed and sold to the general public. In Lusaka, NHA is well known for the following schemes: Kabwata Estate, Woodlands Extension, Nyumba, Yanga, etc.

soccer stadium in Kigali, among other projects that we have in the pipeline.” Abel Ng’andu Managing Director of Ng’andu Consulting

As of now, the National Housing Authority offers different projects at different prices in the regions of Lusaka, Nyumba, Yanga, and the Copperbelt and at Ibex Hill. The private sector and potential investors are invited to partner with NHA in the provision of housing in Zambia on a Joint Venture basis. “With the implementation of the strategies that we have in place, and, if allowed to form the joint venture partnerships that we aim to achieve, I see NHA creating more jobs, enabling and empowering more Zambians and removing many Zambian people from the dangers of poor housing conditions by creating decent accommodation for all.” – Mr. Elias Mpondela, Chief Executive

NG’ANDU CONSULTING Abel Ng’andu Managing Director Coliseum Business Park - Block B, Stand 284a/157, Bwinjimfumu Rd., Lusaka Tel: +260-211-237768 Fax: +260-211-237789 info@nganduconsult.com.zm www.nganduconsult.com.zm Ng’andu Consulting Ltd was formed in 2009 as an offshoot of Ng’andu-UWP. This was a locally Zambian registered joint venture, between Mr. Abel Ng’andu and the South African company UWP Consulting Engineers. The successful operation lasted for 6 years, until late 2009, when the decision was made to separate and continue operations as two separate entities, taking the newly created Ng’andu Consulting to new heights of success. The firm has an abundance of experience in the design and supervision of road and bridge infrastructure work in the SADC region, particularly in Zambia. “We are instigating a real change for our company, our industry, and for ourselves. Very few Zambians are able to operate their own consulting firms, and even fewer of these firms have offices abroad. We are the only Zambian consulting company, with a significant presence outside of Zambia. We have opened a branch in Rwanda, and are will be working on a large

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Kasama Township Road Stabilisation in progress

Ng’andu Consulting is striving to become an internationally recognized private firm for their interdisciplinary work on infrastructure project development and research. Their visionary executive staff are also heavily reinvesting into the firm’s employees via continuous training and education programs, setting them completely apart from their competitors operating in Zambia. In addition, Ng’andu Consulting has planted the seeds of a globally oriented, Zambian based infrastructure project and research Think Tank that the firm hopes to further develop in the future. “Most local companies don’t invest into training their employees. What truly sets us apart is that we are heavily investing in our most valuable resource, our people.” Abel Ng’andu Managing Director of Ng’andu Consulting The firm’s local knowledge, contacts, and reputation, paired with their global expertise and knowledge have made Ng’andu Consulting the ideal partner of choice for new entrants into the Zambian market that seek engineering consulting services. The wide range of services offered by Ng’andu Consulting consists of the design and rehabilitation of roads, development of structures (such as building, water retaining, and rehabilitation structures) as well as management systems. Ng’andu offers its expertise in regards to Transportation Planning and Traffic Engineering, helping clients with traffic control measures, network planning, extensive cost benefit analysis, feasibility reports and to create bus, taxi and pedestrian facilities.

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Ng’andu Consulting has also developed into a key consulting firm in the realm of sport infrastructure. Ng’andu Consulting has succeeded both in terms of design and installation of FIFA approved artificial turf, in addition to the design and supervision of the development of sport fields and stadiums. Ng’andu Consulting is also capable of providing socio-economic baseline studies, environmental impact assessments, and helping to develop HIV and AIDS awareness Campaigns.

ROAD DEVELOPMENT AGENCY Erasmus M. Chilundika Chief Executive Officer Government/ Fairley Rd. PO Box 50003 Lusaka Tel: +260-211 253 088 / 801 / 002 Fax: +260-211 253404 echilundika@roads.gov.zm www.rda.org.zm The RDA was established through an Act of Parliament, Public Roads Act No. 12 of 2002 to be responsible for the care, maintenance and construction of public roads in Zambia. The establishment of the RDA was aimed at removing the fragmentation and duplication in the planning and implementation of road projects. A 16–member Board of directors drawn from both the public and private sector manages the RDA. The Agency has seven Departments: Planning and Design, Construction and Maintenance, Technical and Commercial Services, Corporate Services, Finance, Audit and Procurement. The Agency also maintains Regional Offices with on-sight engineers in all of the nine provinces of Zambia. Their strategic mission is to provide a core road network and to ensure its maintenance in good condition as an integral piece of infrastructure required for socio-economic growth in Zambia. Some of the objectives of the Road Development Agency are to carry out routine and emergency maintenance of public roads through its employees or independent contractors and review design standards and classification of road and traffic signs. They are also charged with the responsibility of making recommendations to the Minister of Works and Supply regarding the appointment of any person or institution as a road authority, funding for development of new roads, and in relation to the placement of buildings on roads-sides.

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“We want to see Zambia as a regional transportation hub. 8 countries surround us and we want all the road connections to be established so that Zambia can gain increased access to new markets.” Erasmus M. Chilundika CEO The Government of Zambia, through the RDA, has begun the process of rehabilitating the road network in the country that covers 38,763 km. A five and ten year Sector Investment Programme, estimated at US$411.9 million and US$860.3 million respectively, has continued to generate interest and an impressive support from the World Bank. The programme ends in 2013 and outlines all of the objectives that must be met in order to achieve a fully developed core roads network. Many investment opportunities exist within the Roads sector and the RDA acts as a liaison between investors and road construction and maintenance sector. “My aspiration is that we have a functioning road system that is well maintained and as a result contributes very directly to the growth and development of the economy. I strive to make sure that the RDA is an institution that is efficient and effective with regards to achieving its goals.” Erasmus M. Chilundika CEO

TAP ZAMBIA LTD Edmund Chawira Chief Executive Officer Off Kafue Road, Chilanga P.O Box 31522, Lusaka Tel: +260-211-278477 / Fax: +260-211-278206 tapzam@coppernet.zm tapsales@coppernet.zm www.tapzambia.com.zm Founded in Zimbabwe, TAP Zambia Limited now serves the pan-African market from its base in Zambia. Prior to the change of major shareholders in 1996, TAP Zambia Limited operated as a subsidiary of Turnall and Newall of UK (T&N). TAP (Zambia) Limited has a history spanning over 60 years in Zambia and has become part of Zambia’s development success by providing piping, roofing and garden décor products and services to the region. TAP Zambia Limited is based in Zambia’s capital city, Lusaka, from which it is able sources large quantities

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of cement nearby. The company employs approximately 400 employees at peak demand periods and has a rated capacity of 55,000 tonnes of durable, trusted and affordable roofing, fluid delivery and garden décor solutions to all market segments in Zambia and in neighbouring countries. TAP progressively supplies quality products that are of proven quality for all target markets. TAP Zambia’s product range from roofing sheets, pressure pipes and accessories, to sewer pipes and accessories as well as selected garden décor products. TAP’s main target market segments are low cost housing, industrial structures, in addition to irrigation and urban fresh water and effluent disposal. With the growth of investment into public infrastructure, not only in Zambia but also in neighbouring countries that are also serviced by TAP, many investment and business opportunities present themselves by working with an established regional player such as TAP Zambia Ltd. TAP Zambia Ltd exports to South Africa, Rwanda, Burundi, Tanzania, Malawi, Kenya, Angola, and D.R.C. and is making in-roads into Europe and the Far East. TAP Zambia Ltd has not only invested in equipment, but has also pursued continuous investment into human capital. Training and upgrading of knowledge and skills is an on going practice at TAP. The TAP Zambia Ltd vision is to be the dominant player in Zambia and neighbouring countries in the supply, replacement, and upgrading of infrastructure through manufactured piping, fibre-cement roof cladding, fluid harnessing materials and ornaments. For those looking to pursue business opportunities of the infrastructure type in the region, TAP Zambia Ltd, is the ideal experienced partner of choice.

ZAMBIA NATIONAL BUILDING SOCIETY (ZNBS) Noriana Mseteka Muneku, Managing Director Century House, Cairo Rd., Lusaka Tel: +260-211- 225354 / Fax: +260-211- 225354 www.znbs.co.zm Zambia National Building Society, the premier building society in Zambia, was founded in 1970. The merger of First Permanent Building Society, Old Mutual Building Society and Security Building Society created the Zambia National Building Society. All assets and liabilities were transferred to the ZNBS upon the merger of these societies. The head office is located on Cairo road (Century House) but does

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have representation in each town of the Copperbelt, and each of the provincial capitals. In total there are 19 national branches within the ZNBS network. The Zambia National Building Society engages in the businesses of property financing, real estate services, and banking. It offers mortgages for the outright purchase of real estate, development/ construction, and home improvement schemes. The company also provides property management, maintenance, estate agency, property surveying, valuation, conveyance, property development, investment consultancy, as well as financing services. In addition, it engages in the sale and rent of properties, securing properties for purchase or rent, renting of commercial property to the public, and management of commercial and residential properties on behalf of its customers. Furthermore, the company provides banking products and services, which include personal accounts, life assurance accounts, salary accounts, fixed deposit accounts, and stop order accounts through its network of branches in Zambia. ZNBS has launched an aggressive and innovative re-investment strategy to expand its business portfolio and sustain growth in the wake of competition brought about by liberalization and the entry of other building societies and other financial institutions into the market. Accordingly, ZNBS has explored new avenues of business, such as agency arrangements with the Lottery Management Company and the Road Traffic Commission for the sale of Kwachamania tickets and Road Traffic License disks respectively. ZNBS continues to grow with its ambitious corporate strategy to stay ahead of its competition ZNBS remains the leading building society in the country and is eager to work with potential investors and/or business partners in the future to help facilitate growth of the housing sector.

ZAMBEZI PORTLAND CEMENT LTD Antonio Ventriglia & Mrs. Manuela Ventriglia Managing Director & Executive Director Plot 1468 Ndola Lime Rd. PO Box 70942 Ndola Tel: +260-212-671437 md@zpcltd.com info@zpcltd.com Zambezi Portland Cement Ltd. (ZPCL) was established in 2005. It is a family run cement manufacturer

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and is the newest entrant into the domestic cement industry. The company is based in Ndola and began production of Portland cement (42.5N) in November 2009, following the construction of a US$150 million cement manufacturing plant. The financiers are all Zambian Institutions. Walchandnagar Industries Limited of India also helped to erect the plant. The plant has a projected production capacity of approximately 1,200 metric tonnes per day. Zambezi Portland Cement’s establishment brought much needed competition to the cement manufacturing industry and has assured Zambians that the price of cement will now become increasingly market driven. Zambezi Portland Cement will further influence the industry through its competitive pricing, which it arrived at after undertaking a price survey of similar products in the region.

the ministries and are also supplying several multimillion dollar construction projects. The first of these projects is the construction of the Ndola Stadium. This development helped bring prestige and trust to the Zambezi Portland Cement brand. Anhui Foreign Economic Construction Corporation, the Chinese contractor responsible for the stadium’s construction, completed an inspection of ZPCL’s product and after realizing the high quality of their cement, they agreed to buy all the cement required for the 41,000seat Ndola Stadium. Additional big complex building projects supplied by ZPCL include the supply of cement for large contractors such as Hua-Giang Investments, a company that has been contracted to build houses for police officers countrywide and Covec Congo, a company that is working on several road projects in Lubumbashi.

“Only a few countries in Southern Africa can boast production of the 42.5N Portland cement that ZPCL produces. We have been met with great success due to our high quality, which has never been seen before in Zambia. For our clients, we could not have come at a better time. Antonio Ventriglia Managing Director

In Zambia there are many large-scale projects currently in development, including the Kariba North Bank Extension project, the construction of the Itezhi-Itezhi Hydro Dam, and the construction of the Kafue Gorge Lower Power station. Zambezi Portland Cement hopes to supply all three of these projects and is currently in negotiations to help realize this opportunity.

Zambian mining and construction companies can now source high quality cement domestically as opposed to having to import it from South Africa. This offers their clients the ability to significantly cut costs and also handle orders quickly and keep delivery times low.

As Zambezi Portland Cement is rapidly fulfilling the domestic demand, the company is now studying the possibility of supplying cement to the Democratic Republic of Congo (DRC). There is a large demand for high quality cement and ZPCL aims to capitalize on the regional market. Companies in Burundi, Rwanda, and Malawi have also expressed interest in importing Zambezi Portland cement from Zambia.

The company is producing according to local and international standards of EN-196 and EN-197. ZPCL’s products do not require the use of extenders in their production process, as it is already of superior quality and high strength. The quality of the cement is ideal for all constructions and building assignments, ranging from structural works to houses. Additionally, Zambezi Portland Cement does not import any of the raw materials required for the production of their cement. “Everything we produce is of top quality and is made with the use of all Zambian inputs. Therefore our cement is purely Zambian.” Manuela Ventriglia Executive Director Within Zambezi Portland Cement’s first year of production, the company swept the local market and is operating at full capacity. As of December 2010, ZPCL supplies 90% of the Copperbelt mines, all of

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Due to the great interest shown in Zambia to supply the aforementioned projects, as well as the increasing international interest by the region, Zambezi Portland Cement is selling its entire production and will therefore be expanding its production capacity from 1,200 metric tonnes a day to 1,500 metric tonnes by June 2011. Zambezi Portland Cement offers great value to Zambia, not only through the supply of world class cement, but also through the employment and training of many Zambians and through a great deal of social programs aimed at improving the lives of Zambians. ZPCL provides cement for the Government’s rural development projects and in July 2010 the company contributed 600 50kg bags of its high-quality cement towards the rehabilitation of the Lwitikila Girls School in Mpika. Plus they also make many donations to several health and educational programs.

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In 2011, ZPCL plans to construct a nursery in the their factory for the use of the children of their workers. They are also developing a three-year training course that will consist of a series of workshops on cement production and factory infrastructure maintenance. This will be offered to Zambian men and women up until grade 12 upon which time the graduates of the program will be offered employment. These types of programs bring great value to the company, as well as to the future of Zambia.

Zcon strives to be the industry’s foremost dynamic pacesetter with a truly global perspective. Zcon provides innovative professional services to its clients and always takes care to ensure that their services and final delivered product meet their client’s requirements. Zcon is capable of delivering on time and on budget without compromising quality, through efficient, timely, and cost effective methods using motivated and experienced staff and the best technological tools available.

“We do encourage investors to come to Zambia and we want to see more serious investors come here and leave something of value behind. Our establishment is making a significant contribution to the Zambian construction sector and to the Zambian GDP. Zambezi Portland Cement is providing the necessary material to help Zambia grow.”

“When given a project, we deliver the highest quality finished product, on time and within the budgetary restraints. Due to our success in manifesting these ideals, we don’t necessarily bid for tender anymore; instead we have found that people are now flocking to us because of what we are able to deliver.”

Antonio Ventriglia Managing Director

ZCON CONSTRUCTION COMPANY LIMITED Jonathan Sinyinza President & CEO Plot 8079 Chinika Industrial Area PO Box 38868 Lusaka Tel: +260-211-287084 Fax: +260-211-287084 admin@zcon.co.zm www.zambiaconstruction.com Zcon Construction Company Limited is a multi-faceted construction company focused on becoming the best in the industry in regards to project design, management, architectural excellence, property development, property management, complex housing units, roads and commercial building construction. Zcon was founded by a local Zambian civil engineer, Mr. Jonathan Sinyinza, a graduate from the University of Zambia, with over 23 years experience in the construction industry. Zcon Construction Company Limited has been operating in Zambia since 2008, undertaking various construction projects ranging from medium to large scale complex buildings. It has also formed KS Construction Africa Limited, as an international subsidiary of Zcon, whose primary focus is on the developmental needs of the African continent and through which many of Zcon’s CSR activities in support of HIV/AIDS awareness programs are initiated.

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Jonathan Sinyinza President & CEO-Zcon Construction Company Ltd. From time to time, Zcon collaborates with local and foreign contractors via joint ventures and partnerships. Zcon prides itself in being the only Zambian firm with a grade 1 designation from the NCC (National Council for Construction) delivering efficient, durable and cost effective projects to the satisfaction of their clients on schedule. “After achieving the grade 1 designation from the NCC in the areas of housing building, civil works, road works, mechanical, mining and electrical works Zcon gained much notoriety in regards to quality and standards in Zambia” Jonathan Sinyinza President & CEO of Zcon Construction Company Ltd. With a full team of professionals at management and operational levels, Zcon has the capacity to undertake any project of any magnitude in Zambia and anywhere in the World. Zcon has drawn experts who have immense experience in huge award winning construction projects in the UAE, USA, South Africa, Namibia, Algeria, Zimbabwe, Botswana and Zambia. In addition, Zcon has project-based partnerships with foreign construction companies. There is no project too big for Zcon. Previous projects have included the Zambian Air Force transit flats, a PPP (Public-Private Partnership project in unison with Barclay’s Bank to create University Housing for the University of Zambia School of Medicine. Other clients include EcoBank, Pepsi, Lafarge, Diesel-Electric, among many others. The developments of luxury apartments and executive villas in the Kabulonga neighbourhood of Lusaka,

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twinned with the historic Levy Business Park joint venture with Group Five of South Africa has only helped to further the Zcon reputation. The firm continues to grow upon the strong foundation that it has built for itself both in Zambia, its regional expansion bases in Angola as well as South Africa, and further abroad. It has many dynamic projects in the pipeline for 2011 such as work with Railway Systems of Zambia’s iconic Victoria Falls Bridge, and the development of over 50,000 houses in the Angolan capital of Luanda. “We always want to do things that make a difference. Not many people expect that a company from Zambia would engage in operations in South Africa, the relationship is usually the opposite, but we are doing it. The additional fact that we are now moving into Angola, demonstrates that we are capable of taking on a project worth several billions of dollars, helping to boost both investor, partner, and new market confidence in Zcon’s operations.”

The historic Levy Business Park joint venture with Group Five of South Africa comprises of a Hotel, a 400-seat Conference centre, and a Shopping Centre-the first fully enclosed and air-conditioned mall- with an extensive food court area catering for 5 sit-down restaurants and 3 parking lots. It will also include three office buildings. This mixed-use development project is a first for Zcon, and will prove to further thrust the firm’s services and reputation further abroad via the success of this, as well as the other aforementioned projects in addition to those in the pipeline. Zcon is always open to, and interested in new partnerships, with other businesses, and investors, and looks forward to working with those interested in the construction industry in Zambia for years to come.

Jonathan Sinyinza President & CEO of Zcon Construction Company Ltd.

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Transport, Works Supply & Communications TRANSPORTATION OVERVIEW Due to its landlocked status, an efficient transport system is critical for the national and regional development of Zambia. In addition to facilitating the influx of business people and tourists, efficient transport infrastructure is pivotal to both regional and international trade. Zambia being a bulk mineral exporter, Road and Rail transport are widely used while inland water transport is also used, especially in areas not serviced by other modes. Mpulungu harbour on Lake Tanganyika, Zambiaâ&#x20AC;&#x2122;s only international port, facilitates the shipment of cement, sugar, pharmaceuticals, steel and many other products to the great lakes region of Burundi, Rwanda and eastern Democratic Republic of Congo, thus earning the country the much needed foreign exchange. Other traditional ports for international trade are Durban, Cape Town, Port Elizabeth (South Africa), Dares-Salaam (Tanzania), Beira, Maputo (Mozambique) and more recently Walvis Bay (Namibia). This system of international transport linkages ensures that the country is well connected to the client-preferred ports in the region. The first national Transport Policy was approved in 2002 by government to guide the development of transport. The policy precipitated a number of institutional, regulatory and legislative reforms in all modes, with the road transport sector taking the lead in transformation. Thus the road transport remains the dominant mode of transport, second being rail for bulk carriage

and expand regional transportation networks, in order to enhance regional integration and economic development. The country is in a hurry to reduce the cost of doing business in order to attract both domestic and international investors. Realizing that transport cost constitutes a large part of the final cost of goods and services, improving cross-border infrastructure is seen as a measure to reduce the expense of surface transport, both road and rail, thus, make Zambia an attractive destination for investment. The aim is to reduce the landed cost of goods on the Zambian market and that these benefits will ultimately be passed on to consumers in lower prices. Zambian exports can only be competitive internationally if the share of transport as a percentage of the total sales cost is competitive with neighbouring countries and other regions of the world. One of the most critical transport corridors in southern Africa, the North-South Corridor, together with its adjacent spurs, services eight countries, Tanzania, Democratic Republic of Congo (DRC), Zambia, Malawi, Botswana, Zimbabwe, Mozambique and South Africa. The importance of the North-South Corridor to Zambia is immense, as it links the mining centres of the Copperbelt to the southern ports of South Africa, and also interconnects with the Trans-Kalahari, Beira, Lobito, Dar-es-Salaam and Nacala corridors. The Chirundu One-Stop-Border Post (OSBP) between Zimbabwe and Zambia is a trade facilitating pilot project that has sought to enhance the border post operations by jointly streamlining procedures and practices, by eliminating unnecessary duplication or repetition of activities, and producing enabling legislation. The results of the pilot project are encouraging with additional traffic both outbound and inbound being attracted to the corridor on either side, despite a number of challenges which remain to be resolved. The Dar-es-Salaam Corridor which links the port of Dar-es-Salaam with the Copperbelt, while the Mt-

Zambian water vessel

REGIONAL TRANSPORT CORRIDORS The Zambian government is working with cooperating partners and regional governments to improve

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Chembe or Mwanawasa Bridge in Luapula Province

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wara Corridor links the northern regions of Zambia, Malawi with the southern regions of Tanzania. Mtwara is a Port on the Southern tip of Tanzania and was once use by Zambia’s for international trade. The Lobito Corridor, which seeks to connect the Northern Western parts of Zambia with Angola is being planned for implementation by the two Governments as it is expected to open up direct access to the seaports in Luanda and Lobito Bay on the Atlantic Ocean, providing Zambia with another shorter land route to the western African coast for imports and exports destined to and from Europe and North America. The Kazungula Bridge is intended to connect Zambia and Botswana and replace the existing ferry service between the two states, which at the moment cannot meet the transportation demands of the region. The Nacala Development Corridor, like the Mtwara Development Corridor is a spatial development initiative that broadly looks not only at Transport but other economic developments in such areas as Mining, Tourism, Agriculture and Commerce. It seeks to unlock economic potential in marginalized areas but also resource rich areas, using transportation as a catalyst to the development process. The ChipataMchinji Railway line, the missing link of the Corridor was finally completed in August 2010.

II (ROADSIP) is running from 2005 to 2013 and is expected to build upon the positive results of the ROADSIP phase I, which improved the country’s paved road network from 10 percent to 59 percent. The major challenge facing the sector is sustainability of financial resources after ROADSIP II comes to an end and donor aid changes. Funding to the sector will rely on domestic resources and supplemented by user pay revenues such as toll roads to be implemented using Public-Private Partnership. Government has prioritized Agriculture and Tourism as the key drivers of the national economy. Such sectors are sensitive to transport, especially in rural areas that are predominantly located far away from the main markets and inaccessible to leisure seeking tourists. These sectors offer abundant opportunities to both domestic and international investors. Thus, Government is working to improve roads to Agriculture belts such as the proposed Nansanga Farming block in Serenje.

ROAD TRANSPORT The road transport subsector continues to be the dominant mode of transport attracting huge investment in infrastructure, from both donor and government funding. As of 2010, 90% of the movement of bulk goods was carried out on the roads of Zambia. The subsector has been undergoing structural reforms since 2006 with the establishment of three separate institutions that are in charge of the roads sector. These are the Road Development Agency (RDA), Road Transport and Safety Agency (RTSA), and the National Road Fund Agency (NRFA). The RDA is charged with the maintenance, rehabilitation and upgrading of the main and district road network. The RTSA is responsible for the implementation of road transport policy, traffic management and road safety, and for the provision of road safety education through publicity campaigns. The NRFA manages and administers the Road Fund and coordinates and manages various donor financed road programmes. Though it may be too early to fully judge the performance of these agencies, so far improvements in management of the sector have been seen. The current Road Sector Investment Programme phase

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Roads and Highways under construction improving the Road network throughout the country

During the Fifth National Development Plan period (FNDP) (2006 to 2010), the Government has invested heavily in the construction and rehabilitation of roads across the country. While this has seen the quality of arterial road infrastructure improving markedly, much more needs to be done to improve the road network, particularly rural roads. The Needs Assessment Report for 2009 from the Highway Management System has projected an annual budgetary amount of US$ 500 million for a period of five years to completely maintain and restore all roads from the rating of “poor condition” to a “good” or “fair” state. Zambia can be entered by road from the DRC, Zimbabwe, Malawi, Mozambique, Tanzania, Botswana and Namibia. All road borders are open 24-hours per day, except for Chembe, Kazungula, Kariba and Chirundu. Visiting drivers must hold an international drivers’ licence, and those wishing to bring a vehicle into Zambia must first obtain a temporary import permit. Bilateral road transport agreements exist with

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Namibia, Malawi, Zimbabwe and South Africa, which have had the effect of assisting cross-border trade and traffic. Petrol is available at most of the major towns, but gets more expensive as one gets further from the railway line. If travelling in the more remote areas, drivers are advised to take extra supplies, as availability is not always guaranteed. Also, drivers must make sure to have all their vehicle papers on hand as encounters with police safety checkpoints are very frequent.

sequently various Bilateral Air Services Agreements have been signed with other states whose airlines were interested in operating routes in Zambia and vice-versa. New developments in the industry include the 2009 launch of Zambezi Airlines, which offers scheduled flights to Johannesburg, Dar-es-Salaam, Nairobi and Lilongwe, using Boeing 737-500 series aircraft. Proflight is Zambezi Airlineâ&#x20AC;&#x2122;s domestic partner.

AIR TRANSPORT The central position of Zambia makes it a natural hub for air transportation in the region as flights to and from the South have to pass through Zambian airspace. There are four international airports, namely, Lusaka, Livingstone, Mfuwe and Ndola, with several provincial aerodromes at all provincial capitals in Chipata, Kitwe, Kasama, Mansa, Mongu, Solwezi and Mansa. The National Airports Corporation, a government owned parastatal organization, operates the four international airports while the Provincial and district Aerodromes fall under the jurisdiction of the Department of Civil Aviation. There are also some private aerodromes in selected areas across the country. However, situated 27 kilometres from the centre of the city of Lusaka, Lusaka International Airport is Zambiaâ&#x20AC;&#x2122;s main airport that connects the country to the rest of the world.

Lusaka International Airport

Ndola International Airport

Zambian Airways (unrelated to Zambia Airways), which for some years operated an extensive domestic route network within Zambia as well as international flights to South Africa, Tanzania and the DRC, suspended operations on 10 January 2009.

TOTAL service station at Chaisa

Following the liquidation of the state-owned Zambia Airways in 1995, the air transport sector went through a period of liberalization to encourage private sector participation. In the following years, a number of private local airlines emerged to fill the gap left by the absence of a national carrier. Sub-

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Rehabilitation work in the past few years has included improvements to the runway and buildings at Lusaka International Airport. Chipata Airport has been rehabilitated and reopened, and the length of the runway at Livingstone International has been increased from 2.3 to 3 kilometres to facilitate longhaul flights. For 2010, there is an allocation of K 15.7 billion for the rehabilitation of airports and airstrips across the country. Of this amount, K 5 billion is for

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Kasama Airport, K 4.9 billion for Solwezi Airport, K 4.2 billion for Mansa Airport, K 0.5 billion for Nyangwe Airstrip in Lundazi District, and K0.6 billion for Serenje and Senanga aerodromes.

ture, communication, signalling, and rolling stock to improve performance and provide the required competition to the road transport sector, which presently is the dominant mode.

The focus of Government in Airport infrastructure development in 2010 had been the development of Kasaba Bay in Northern Province by expanding and rehabilitating the runway and extending the terminal building in order to bring the Airport to international standards and encourage long haul traffic to land in Kasaba Bay and bring in tourists to the tourist sites such as Nsumbu national park in the region. The National park remains one of the most under-explored but rich in biodiversity, and thus, offers tourists unparalleled bush scenery.

Further liberalization within the transport industry has seen the private sector involved in the construction of a number of railways on a build, operate, and transfer basis. The opening of mines in the North-Western Province – particularly Lumwana mine, which is one of the largest copper mines in Africa – is also spurring infrastructure development. Some investors have expressed a strong desire to construct a railway line from Lumwana via Kasempa and Mongu to Sesheke District, to join the Namibian railway network at Katima Mulilo. The aim is to transport mineral products via the Namibian ports at Cape Feira or Walvis.

Other works have been done at Kasama (Terminal building), and Mansa (Control tower and terminal building). Solwezi Airport, which services the Mining firms, will be developed under a PPP. At a policy level, it is the intention of Government to create capacity by the Civil Aviation Authority to regulate the sector, and has embarked on an ambitious training program for its staff. Government is also in the process of upgrading the Civil Aviation legislation to ensure that it meets international and regional standards.

On the other hand, the Chipata-Mchinji railway line will provide Zambia with its shortest sea route to the Indian Ocean port of Nacala in Mozambique was commissioned and finalized in August 2010.

RAIL TRANSPORT The Zambian railway systems consists of two railway truck, namely Railway Systems of Zambia (RSZ) which runs from Livingstone in Southern Province linking the Zimbabwe Railway systems to Sakania on the DRC border via Lusaka and Kapiri Mposhi and the jointly owned Tanzania-Zambia Railways (TAZARA), running from Dar Es Salaam in Tanzania to Kapiri Mposhi in Zambia to join the RSZ line. As part of government’s privatization policy, in 2003 Zambia Railways was taken over by Railway Systems of Zambia (RSZ), a consortium comprising New Limpopo Project Investments (NLPI). The objectives of the concession were to allow the private sector to inject capital into the company to improve its competitiveness and help divert traffic from roads to rail, thereby reducing overall transport costs. The concession is a long-term agreement, comprising a 20-year lease period with an option to renew for a further ten years. Though the performance of the concession has been unsatisfactory thus far, Government has continued to engage the concessionaire to increase the level of investment in infrastruc-

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Railway Systems of Zambia

Government has embarked on a number of reforms in the rail subsector, realizing that the continued reliance on the Road transport sector is unsustainable because of the frequent need for repairs of the road network infrastructure. A huge sum of money is spent annually to revamp the road network, something that never actually comes to pass. The government is revising the railway act to make it compatible with the prevailing circumstances in the industry such as concessions and Public-Private Partnerships (PPP). The revised act will also transform Zambia Railways Limited into an Asset holding company, managing all Government railway assets. It will also strengthen the safety oversight role of the Inspector of Government Railways. In order to facilitate the development and maintenance of new and existing railway infrastructure,

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Government has created a Railway fund, which amongst others will be finance from treasury contributions, donors and user pay, such as railway levy. Government has also suspended the paying of fuel level by all railway companies, moving away from the past where railway was subsiding the road sectors, its prime competitor. Concerning TAZARA, the two Governments of Tanzania and Zambia have agreed to continue supporting TAZARA and work towards cleaning its balance sheet by taking over its debt. This represents a significant policy shift from the previous position where a strategic partner was sought to partner with TAZARA in order to improve its operations. Additionally, the Government of the Peoples Republic of China has given TAZARA a total of US$40m grant for various infrastructure and operational activities. With the above policies and strategies, it is the desire and wish of the Zambian Government, that as the Mining and Agriculture sectors increase their productive capacity, the railway sector correspondingly increases its carry capacity and thereby moving the bulk of freight from roads to rail. This will only save the life span of the roads but also ensure that the investments into the road sector are channelled to other needy areas, such as health and education.

WATER TRANSPORT As earlier stated, Water Transport contribution to transportation is very marginal and is mainly done at Lake Tanganyika, Mpulungu harbour. However, there are several areas that rely on transport for commerce and social activities and these are mainly found in the Luapula and Western Provinces of Zambia. Further leisure boat services are found at most tourist sites in Livingstone and Siavonga. Concerning maritime affairs, the country heavily relies upon international trade of most goods to/from other continents by ship. Therefore, the country’s maritime dependence factor is large and the trend is will rise exponentially with increasing levels of trade. It is for this reason that Government is pursuing establishing Zambian dedicated terminals at the major ports in the region to cater for this trade. Notable amongst these are the Zambian Terminal at Walvis Bay, Mombasa and Mukuba Deport in Dar es Salaam.

COMMUNICATIONS - OVERVIEW The Zambian Government has embraced Information and Communication Technology (ICT) as an enabler

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of development. Indeed, Government would like to see to it that ICT infrastructure and services are equitably distributed and are available to and affordable for the greatest possible proportion of the population. In order to promote growth of the sector Government pursued policies of liberalization of the telecommunications sector in 1994. Since the liberalization of the communications sector, many positive developments have taken place in telecommunications, broadcasting and information communications technology (ICT), such as the provision of mobile telecommunication services and Internet facilities, with deregulation, privatisation and wireless technologies having opened up new areas of potential investment. Arising from the liberalization of the sector there has been steady growth in infrastructure development and the subsequent roll out of services. On 28th March 2007 the government launched the National Information and Communication Technology Policy to guide its developmental agenda. Furthermore, in order to stimulate growth and recognizing the evolution of Information and Communication Technologies, in 2009, Zambian Parliament enacted the Information and Communications Technology (ICT) Act Number 15, the Electronic Communications and Transactions Act, and the Zambia Postal Services Act. The ICT Act Number 15 of 2009 aims to grow the sector at the same time protecting the interests of both the operators and the users. The expected outcomes are: • Greater Network reach and capacity • High quality Services • Efficient delivery of services •Affordable services equitable distribution of services • Diverse range of both data and voice applications that include VOIP and Video Telephony The Information and Communications Technology (ICT) Act No 15 of 2009 has ushered in a new licensing framework. Under the new licensing framework, the licenses issued by the Authority are categorized into Network and Services Licenses. The new licensing framework has enabled all mobile operators to be issued with International Gateway licenses. In transitioning to the new licensing regime license fees are revised be ensure consistency with the Act. The transition requirement under the Act is that the fee payment obligations are no less favourable than those provided for in previous licenses. In order to improve the ease of doing business, the licence fees for operating an international gateway were re-

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duced from an equivalent of US$ 12 Million to US$ 350,000. Subsequently, the country has witnessed a considerable reduction in international calling rates ranging from a reduction of 40% to as much as 70% depending on the destination. The Electronic Communications and Transactions Act provides the legal framework for conducting electronic business whilst the Postal services Act provides the legal framework for regulating postal and courier services.

penetration has grown by over 45.4% in the last 2 years. In terms of geographical reach 42.8% of the country is covered with population coverage of about 70%. In order to promote the widespread availability and usage of electronic communications services

MOBILE COMMUNICATION Arising from sound Policies of the Government and prudent Management, the country has witnessed continuous and steady growth in the reach and connectivity of mobile telephone services in the recent past. There are three mobile service providers namely Zamtel (CellZ), MTN and Airtel (formerly Zain), which collectively had a subscriber base of 5,144,000 Million as at end of September 2010 reflecting a penetration of 38.5 users per 100 inhabitants. Zambia’s leading mobile phone firm is Airtel, which has a market share of around 75 percent, followed by MTN from South Africa. Cell-Z is ZAMTEL’s cellular service and holds the smallest market share. International gateway licenses have been awarded to Airtel and MTN in a bid to bring down the high cost of communications. Mobile data services using GPRS and EDGE are available, and the rollout of third generation technology is in progress, including 3.5G HSPA Below are statistics of the Mobile service growth progression. • In 2007 there were 2,639,026 Mobile users reflecting a penetration of 22.54 users per 100 inhabitants. • In 2008 there were 3,539,003 Mobile users reflecting a penetration of 26.96 users per 100 inhabitants. • In 2009 there were 4,165,101 Mobile users reflecting a penetration of 32.28 users per 100 inhabitants. • As at end of September 2010 there were 5,144,000 Mobile users reflecting a penetration of 38.5 users per 100 inhabitants. ‘ZICTA ensures the development of greater ICT infrastructure throughout the country in order to bring a similar quality of services to Zambians no matter where they are geographically located.’ It can be noted from the above statistics that mobile

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ZICTA Satellite network

throughout Zambia, and to bridge the digital divide between urban and rural areas, Parliament last year passed the Information and Communications Technology (ICT) Act No 15 of 2009. The ICT act number 15 of 2009 established a Universal Access and Service Fund to address the provision of electronic communications services in un-served or under-served areas and communities. The fund is being administered by ZICTA (Zambian Information Communications Technology Authority).

INTERNET SERVICES Whilst there has been substantial growth in Mobile connectivity the Internet and broadband connectivity has been very low with a total subscriber base of 17,754 reflecting a penetration of 0.14 per 100 inhabitants as at end of March 2010. There are eighteen licensed Internet service providers out of which eleven are operational. In order to facilitate growth in internet penetration Government has ushered in the new licensing regime under the ICT Act no 15 of 2009 and expects the operators to extend internet services to all parts of the country utilizing broadband technologies. Mobile operators have already risen to the challenge, with the provision of Internet through Mobile Phones the number of users accessing Internet has increased tremendously over the past several

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months. There are over 600, 000 users of internet services via mobile phones. Furthermore, to enable the Mobile operators to roll out 3G services Government has made a 3G-frequency available. Following the issuance of a 3G spectrum, operators have already started rolling out 3G Mobile services. With the roll out of 3G services a lot more people will be able to access Internet. At the end of September 2010 Zambian Mobile operators had installed over 290, 3G Base Transceiver stations. The growth of Internet penetration has partly been limited by the high cost of the services. The cost of Internet services in Zambia and Africa is generally much higher than the cost of the same service in either Europe or Asia because of reliance on Satellite Technology for connectivity.

OPTICAL FIBRE CONNECTIVITY It is anticipated that the deployment of optical fibre networks on both sides of the African seaboard and the subsequent connection with inland fibre networks will bring down the cost of ICT services, as usage shifts from satellite technology to higher capacity and high quality fibre networks. Zambia by virtue of its geographical position is a natural regional hub for ICT in the transition from satellite to optical fibre connectivity in that it can be able to link countries on the west to the east, and north to south in the process contributing substantial amounts to the national economy. In terms of the national fibre infrastructure three operators namely ZESCO, CEC and ZAMTEL have optical fibre networks providing the backbone of the countryâ&#x20AC;&#x2122;s infrastructure. The CEC network covers Copperbelt towns and is about 540km. The ZESCO network covers about 1,700 km from Sesheke to Lumwana through Livingstone, Lusaka and the Copperbelt. The ZESCO fibre network has been interconnected to Namibia at Sesheke and Katima Mulilo respectively thus enabling access to undersea cable SAT 3. ZESCO has commenced its phase 2 of the fibre project that will enable Mbala, Mansa, Mpika, Kasama, Nakonde, Mpulungu, Kawambwa, Luwingu, Musonda Falls, Chishimba Falls, Lunzua, Chinsali, Isoka Mongu, Kaoma, Senanga, Kasempa, Mfuwe, Lusiwasi, Msoro, Katete, Chipata, Mkushi, Chirundu and Maamba to be interconnected to the fibre network before the end of 2011. The project covers an additional fibre distance of 3,000 kilometres. The equipment has already been manufactured and is expected to start arriving in December 2010.

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ZESCO FIBRE NETWORK The Zamtel network covers about 1,913km. ZESCO and Zamtel have a signed agreement for collaboration in their fibre networks that aims at avoiding duplication of resources by combining their efforts and linking their networks. Arising from this agreement Zamtel and ZESCO are collaborating with their counterparts in Botswana to interconnect with Botswana at Kazungula to enable Zamtel link into the Eastern Africa Submarine Cable System (EASSy) on the eastern coast in which Zamtel has an investment. The EASSy cable is now operational. It is anticipated that this interconnection to the EASSy undersea cable will be completed in the first quarter of 2011. Once the connection is made it is anticipated that there will be a new abundance of bandwidth that will substantially reduce the cost of Internet services substantially.

POSTAL SERVICES Zambia is a member of the Pan African Postal Union (PAPU). Postal services are operated by the Zambia Postal Services Corporation (ZAMPOST), which has a countrywide network of post offices, outlets and sub-post offices. The government has been constructing and rehabilitating Post offices in order to facilitate the provision of ICT and Postal services in un-served and underserved areas. Post offices provide an effective distribution channel for ICT products and services to rural areas. They are regaining the status of being centres of business transactions such as bill payments and money transfers and E-post facilities. Private courier services providers such as DHL, TNT and Fedex also operate within the country.

MEDIA AND BROADCASTING The liberalised media industry has experienced additional private sector participation and the emergence of new media institutions, with the electronic media now being dominated by the private sector. Three television and seven radio stations are owned and controlled by the private sector. The state-owned Zambia National Broadcasting Corporation (ZNBC) offers two television channels, ZNBC-TV and ZNBC-TV2, which broadcasts to major population centres. Private television broadcasters are Multi-Choice Zambia, Trinity Broadcasting Net-

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work and CASAT. The Government has established a National Digital Migration Task Force to oversee and guide the migration from Analogue to Digital Television Broadcasting in line with the International Deadline of 17th June 2015 and the SADC deadline on end of December 2013. Under the Sixth National Develop-

ZNBC has three radio services comprising Radio 1: 102.6 FM (seven languages); Radio 2: 95.8 FM (English) and Radio 4: 88.2 FM (English). Private radio stations include Radio Phoenix (Lusaka), Icengelo (Kitwe), Christian Voice (Lusaka), Radio Chikuni (Monze), Radio Mazabuka (Mazabuka), Radio Maria (Chipata) and Radio Yatsani (Lusaka). Newspapers in Zambia include the state-owned Zambia Daily Mail, Times of Zambia and Sunday Times of Zambia, as well as The Post, The Monitor and The People, which are privately owned.

Post boat on Lake Bagweulu

ment Plan, government intends to extend provision of television services to all districts in Zambia.

Live Radio Broadcasting at Breeze Radio

ZESCO FIBRE NETWORK.

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AGS FRASERS INTERNATIONAL Kim Leneveu Managing Director Plot 7242 Mukatasha Rd., Industrial Area PO Box 37921 Lusaka Tel: +260-211-286666 / 905 Fax: +260-211-286656 manager@agsfrasers.com.zm www.ags-worldwide-movers.com AGS Frasers international is an unrivalled leader in the International relocations services in the world. The AGS Group is the largest removal group on the African continent with 46 branches that operate in 37 countries. The Group provides a professional solution for international removals between the Northern and Southern Hemispheres, in particular between Europe and Africa. The Group has focused on providing relocation solutions for developing countries in Eastern Europe and Africa, often some of the most difficult markets in the world. Since its inception, AGS has focussed mainly on international removals. For AGS, service does not end at the packaging of furniture, which itself remains an integral part of the removal. Services also include guidance and companionship: the company focuses on the client’s individual needs and wishes.

PO Box 320001 Lusaka Tel: +260-97-791-5000 Fax: +260-97-973-8025 www.airtel.com FORMERLY ZAIN Bharti Airtel Limited is a leading global telecommunications company with operations in 19 countries across Asia and Africa. The company offers mobile voice & data services, fixed line, high speed broadband, IPTV, DTH, turnkey telecom solutions for enterprises and national & international long distance services to carriers. As of November 2010, ZAIN Zambia Limited was bought over by Bharti Airtel. Bharti Airtel simultaneously purchased the operations of sixteen Zain networks throughout the African continent, Zambia included. Airtel has become the single unified brand for all the group’s 19 operations in Asia and Africa covering over 250 million customers. As one of India’s leading telecom service providers (the fifth largest network in terms of the number of subscribers), the carrier will be investing over $150 million in Zambia to improve the network’s infrastructure in the country. The investment is expected to spread over the course of 2010-2014. The Managing Director of Airtel Zambia Limited, Fayaz King, is committed to bridging the digital divide in the country by expanding the Airtel network into more rural areas.

AGS services have been standardised, and all AGS branches have been ISO 9001:2000 certified. Established in Zambia over 15 years ago, AGS Zambia provides a global solution to its clientele by offering 100% coverage throughout the African Continent and by providing efficient and reliable deliveries. AGS Zambia prides itself with an excellent track record and superior quality of services.

Bharti Airtel is now the largest carrier in the Zambian market and is expected to consolidate this position by investing further in the infrastructure. The company has close to 3 million subscribers in Zambia.

“Zambia has a lot of potential and is growing at a fast pace. In business, communication and transport play a huge role in terms of development. AGS Frasers offers international relocation solutions that aim to aid and better facilitate in this development.” Kim Lenevu Managing Director

Airtel has launched, and has planned to continue to unroll a number of world-class innovations focused on delivering relevant products and services to customers to enhance their quality of life and provide tools to help them achieve their goals and overcome certain challenges.

AIRTEL ZAMBIA LIMITED Fayaz King Managing Director Airtel House, Stand No 2375 Corner of Addis Ababa & Great East Rd.

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The company also launched a new ultra-low cost handset package, which effectively provides a mobile phone free of charge to all new subscribers.

COPPERNET SOLUTIONS Thomas Lungu CEO Mukuba Pension House, Dedan Kimathi Rd. PO Box 38671, Lusaka Tel: +260-211-223333/224444

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Fax: +260-211-226666 info@coppernet.zm milambo@coppernet.zm www.coppernet.zm CopperNET Solutions is an incorporated company, which provides leading-edge products and services in Zambia’s information and technology industry. The company was incorporated in 1999 after a successful management buy-out by the conglomerate Zambia Consolidated Copper Mines (ZCCM). The buy-out resulted from the increasing degree of liberalization of the Zambian economy initiated by the Zambian government. CopperNET Solutions has the largest commercial digital data network in the country. This network stretches from Chililabombwe in the Copperbelt to Livingstone in the south. Over 10 towns along this stretch are serviced by wireless connections and play a pivotal part in the development of the firm’s VPN (virtual private network) product that helps to connect remote offices to others among their head office. Regions that are not covered by the firm’s microwave network are serviced by small VSATs, which provide such places that lack infrastructure to have the same services as good as those in well-serviced urban areas. This has been quite well received among customers throughout the country. CopperNET Solutions also operates a telephone network in the Copperbelt and provides voice services to a number of customers who trust the reliability of the CopperNET Solutions Voice Network. The firm provides a full range web hosting services on Linux servers, including telnet access with your own home directory and full CGI scripting facilities. Web pages can be directly uploaded via FTP. In the pursuit of ultimate customer satisfaction, CopperNET Solutions maintains a network of monitoring tools to keep an eye on customers’ connections to enable rapid proactive responses to signs of network or connectivity problems. Service level agreements (SLAs) are available to companies that require enhanced speeds and security. All these abilities make CopperNET Solutions possibly the strongest IT firm in the country from a technological point of view, and a great contact for potential investors, businesses and potential partners in Zambia’s rapidly growing ICT sector.

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DHL ZAMBIA Erlo van der Linde Managing Director Plot 2411, Corner Parirenyatwa & Makishi Rds PO box 31395 Lusaka Tel: +260-211-229768 Fax: +260-211-225529 www.dhl.com DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source. DHL offers expertise in express, air and ocean freight, overland transport, contract logistics solutions, dangerous good shipping and brokerage services. DHL’s international services combined with worldwide coverage and an in-depth understanding of the local market make them an undisputed global market leader. In Zambia, DHL became fully operational in 1985. Zambia was the first African country that DHL entered, largely due to its strategic location and political stability. DHL were the pioneers of the industry on the continent and have been market leader in the African courier industry. As the company grew, more and more products were introduced and launched, offering clients an extensive range of products to suit their particular needs. Today, DHL Zambia offers a wide range of services including Express Delivery of documents and parcels worldwide, shipment of large, heavy and high value goods. DHL’s special services include repair and return, time definite delivery and Saturday delivery, shipper’s insurance and import express. In the last ten years, a number of courier companies have opened offices and this has been welcome competition for DHL Zambia. Aside from being given impetus to improve the quality of service offered, DHL’s strength has been proven. Its comprehensive global network that combines ground, air and ocean allows for optimal delivery performance. Delivery is possible overnight to most destinations in Sub-Saharan Africa, with the latest pick-up times being offered. With their fleet of 47 vehicles and one aircraft, which makes daily flights throughout Central Africa, DHL can collect and deliver anything domestically and abroad. DHL Zambia handles approximately 30,000 shipments a month. Clients can choose to receive reports on their shipment’s delivery progress across the globe on their cell phone or email. The focus of their business is to see how they can fit in with each

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customer’s logistics needs. When DHL is contacted, the client is buying time; therefore it is important that the promise is delivered. Technologic developments are an important element of DHL’s business model and make them stand out within the industry. DHL Zambia is the only company with a real-time live track and trace system in place. This is achieved through GPRS scanning equipment, which uses the cell phone network. This means that within 15 minutes of any activity of a shipment, it becomes visible through their tracking technology. DHL Zambia has 5 service centres in Lusaka, Ndola, Kitwe, Chingola and Solwezi. They also have over 25 retail outlets countrywide. Service is therefore offered throughout all nine provinces. “DHL thinks globally and acts locally. We have a full understanding of the local markets in which we operate and bring our international expertise and reliable brand as an added value to our clients.” Erlo van der Linde Managing Director

DIRECTORY PUBLISHERS OF ZAMBIA LIMITED (DPZ) Verrschuur & K. J Mabika Directors Plot 54, Independence Ave. PO Box 30963 Lusaka Tel: +260-211-257133/6 Fax: +260-211-257137 Dpzonline@coppernet.zm www.yellowpages.co.zm Directory Publishers of Zambia (DPZ) is a limited company under the umbrella of AC Braby that specializes in the printing of regional directories, brochures, maps, calendars, posters, magazines, diaries, reviews and guides. DPZ is committed to delivering effective, innovative, high quality, cost effective products and services to all their clients, not only locally, but also on a regional and international level. The company strives to ensure customer satisfaction and has successfully done so with a highly dedicated and motivated team, which continues to meet the ever-changing needs and demands of their clients and markets. Having been in existence in Zambia for over 44 years, Directory Publishers of Zambia have the expertise and resources to handle any printing requirements for any client.

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The company’s core products are directories of all kinds: municipal, telephone, corporate etc, which are printed for clients throughout the whole of the SADC region. Having been in the printing business since 1905, DPZ offers an unmatched level of experience and expertise in this field. DPZ has running contracts with the Governments of Swaziland, Lesotho and Zambia to print their National Telephone directories annually. They also have a running contract with the SADC Secretariat to publish the yearly SADC Commercial Directory. DPZ’s operations however are not limited to telephone directories alone, they also publish regional Maps, City, Maps, Tourism & Business Reviews and Guides, Calendars, Diaries and Corporate gifts. In line with the changing business environment DPZ has launched its respective product websites to assist in seller / buyer search and information, thus making it quicker, cheaper and easier for one to find goods and services worldwide. DPZ operates out of two 2 offices in Zambia: its head office in Lusaka, and its regional Copperbelt office in Ndola. Possessing a database of over 750,000 businesses in the region makes the firms a unique resource in the country. There is no doubt that DPZ will remain the front runner in the informative publishing business and welcomes foreign investors and businesses alike to work with them in the future.

EGYPTAIR Lesley Stobart General Manager Air Connections (GSA) Shop1, Intercontinental Hotel, Haille Selasie Ave. PO Box 34035, Lusaka Tel: +260-211-254045 Fax: +260-211-250394 lesleystobart@gmail.com www.egyptair.com Entering the Zambian market in January 2011, with 4 weekly flights from Egypt to Zambia via Airbus A320 planes, EgyptAir has increased the connectivity of Zambians to the greater world abroad as well as opened up the country to more visitors, increasing the ease of which business can be conducted. It is expected that these new routes will boost tourism and economic cooperation between both Egypt and Zambia.

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The new service to Lusaka brings the EgyptAir Africa network coverage to18 destinations with a total 102 weekly flights. The airline has plans to eventually cover 46 African destinations through agreements with other African Airlines such as South Africa Airlines and Ethiopian Airlines. The airline has recorded a substantial profit in recent years. These strong fundamentals are only strengthened by the airline’s large asset base of more than 3.8 billion USD. EgyptAir is the second largest national airline in Africa, operating as EgyptAir (MS) as a Holding Company. Using Cairo as its main transportation hub, international travellers are well connected to other parts of the world with daily flights to and from, not only major European and North American cities, but also more broadly, cities around the globe. From Cairo or Sharm el Sheikh, travellers are able to transfer to many different destinations, Zambia included. The addition of EgyptAir operations in the Zambian market will not only add new route and flight options for travellers to Zambia, but also will promote easy access to the great Zambian Safaris on offer and the mighty Victoria Falls. EgyptAir runs a fleet of 66 planes including the Airbus A330-300 and the Boeing 737. In 2008 the airline joined the Star Alliance network, an elite 27-member airline alliance that, among other partners includes the likes of Air China, Lufthansa and US Airways. This move made EgyptAir a member of the largest airline alliance in the world in terms of member airlines, coverage, daily flights, and destinations. The competitive advantage of being a Star Alliance member in Zambia is significant for EgyptAir’s expansion into the Zambian market and the wider region, as it is able to offer connectivity through such a global network. The new flights to Zambia have reduced the cost of doing business by reducing the number of flight connections that travellers would need to endure. These new routes to and from Egypt also present an opportunity for Zambians to connect with the Far East, among other destinations that are more readily accessible via the EgyptAir and Star Alliance networks, and also encourages Zambians to explore Egypt, whose business links with fellow African countries has increased and continues to do so considerably.

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MTN Farhad Khan CEO Maanu Centre, Stand No. 4647, Beit Rd, Addis Ababa Roundabout, PO Box 35464, Lusaka Tel: +260-966750 / 0966-221004 Fax: +260-211-257732 farhad.khan@mtnzambia.co.zm As a major communications company, MTN is focused on the African continent. They believe that access to communication networks lead to economic empowerment. The MTN Group operates three business divisions: MTN-SA (South Africa), MTN International, and Strategic Investments. MTN is listed on the Johannesburg Stock Exchange under the Telecommunications Service Sector (which falls under the Industrial Non-Cyclical Services). “MTN is an African brand born in Africa, and proud of its African heritage. We are a consistent brand and this has been important to all our subscribers throughout the 21 countries that we operate in.” – Mr. Farhad Khan, CEO MTN Zambia was acquired by the MTN Group in July 2005. MTN Zambia benefits from its relationship with MTN Group, a pre-eminent mobile operator in the emerging markets of Africa and the Middle East. MTN Group provides central support, procurement benefits, branding, technology support, participation in marketing campaigns and regional synergies. The nature of MTN Zambia’s business operations is the provision of mobile voice and data services to post paid and prepaid customers targeting both individual and corporate customers in Zambia. The company has evolved into the fastest growing mobile operator in Zambia by focusing firmly on 2 key principals, quality and affordability. In order to achieve this, they have applied a philosophy of innovation and rapid deployment of new services into the Zambian market. MTN Zambia consistently strives to remain relevant to their customers’ lives. As such, they have three primary focus areas that they believe impact their economic and social standing as an organization. These are Technology, Improved Products and Services and Corporate Social Responsibility. In order to provide a quality network to their customers, in 2010 they invested USD$25m into the expansion of their network. The investment was dedicated

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towards the enhancement of technology in areas such as EASSy cable, which is an undersea fibre optic cable system that will make Internet connections faster and more reliable for our customers. They have also invested heavily in 3G/HSPA for high-speed data and Internet access. MTN Zambia ensures that all the products and services they have launched have prioritized their customers’ needs in an effort to empower and enrich their lives. Their future plans will continue to focus on their basic principles of quality and affordability. Their corporate social responsibility vehicle is also very relevant to the community in Zambia. They support various communities through the sponsorship of different traditional Zambian ceremonies. Other important initiatives of MTN Zambia are the ‘Kick Out Malaria’ and ‘1 Goal Education for All’ campaigns. These represent MTN’s efforts to assist the Zambian government in achieving the MDG goals by 2015. “MTN Zambia will continue to give back to the communities we operate in through our CSR activities in an effort to uplift lives as well as preserve Zambia’s cultural heritage through our continued sponsorship of different traditional ceremonies.” Farhad Khan CEO AS of 2010, MTN Zambia had 1.5m subscribers on the network with 19 service centres, 19 distributors, 22 connect stores and 14,000 customers from a retail chain perspective. They have a staff of 267 employees with expectations to increase this number to 300 by 2011. As they expand they strive to see more people in employment. In less than 10 years time MTN Zambia foresees themselves as market leader for telecommunications products. They plan to achieve this by their continued focus to ensure accessibility to their products and services through affordability. “We will continue to deliver on our promise of providing affordable, superior and quality services that exceed our customers’ expectations.” Farhad Khan CEO They are working hard to offer more affordable handsets on the market, ensuring that everyone, from the business executive in Lusaka, Ndola and Kitwe through to the farmer and fisherman in the most rural areas have access to empowerment and affordable communications services.

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They ensure that this will be achieved by the quality of network that their subscribers have grown to love and appreciate. MTN Zambia also guarantees to continue introducing relevant and innovative services onto the market, ensuring that their subscribers have access to the same, if not better services than subscribers in Europe, America and the East. “MTN Zambia is here to stay”

Farhad Khan CEO

MULTICHOICE ZAMBIA Simon Bota General Manager Plot D18 Bishop Road, Kabulonga PO Box 320011, Lusaka Tel: +260-211-368300 Fax: +260-211-261533 amayeya@zambia.multichoice.co.za www.dstv.com MultiChoice Zambia, the service provider of MultiChoice Africa in Zambia, was established in 1995 to provide subscriber management services for DStv subscribers within the country. MultiChoice Zambia is part of the DStv offering, which has improved the standard and scope of African television entertainment by providing subscribers with a choice of over 50 world-class television channels and over 20 audio channels to satisfy the different language, cultural, informational and entertainment needs of African subscribers. The company has grown rapidly to become the television provider of choice in Zambia and plans to further expand its subscriber base. With two branches in Lusaka and Ndola and over 50 installation locations across the country, MultiChoice is able to install DStv everywhere around the country. To facilitate payment in rural areas, the company has established strategic alliances with banks across Zambia. MultiChoice is very active in the local community and provides free DStv to a number of schools to support education and participates in a number of development programs.

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NATIONAL AIRPORTS CORPORATION LTD Robinson Misitala Managing Director Lusaka International Airport PO Box 30175 Lusaka Tel: +260-211-271281 Fax: +260-211-224777 robinson.misitala@lun.aero nacl@zamnet.zm www.l-un.aero or www.nacl.co.zm National Airports Corporation Ltd. (NACL) has four international airports under its management, namely Lusaka, Ndola, Livingstone and Mfuwe. The four of them offer competitive services to both passengers and aircraft operators alike. Lusaka International Airport is the main gateway into Zambia. It is situated only 26 kilometres from the centre of Lusaka. It has modern terminal and passengers facilities. The Lusaka Airport has the biggest capacity and circulation in the country. It has an annual capacity of 390,500 passengers. Amongst passengers facilities are: 10 check-in desks, 2 gates, 2 baggage claim belts, 1,000 short term parking spaces, 100 long term parking spaces, post office, bank, bureau de change, restaurants, cafeterias, bars, VIP Lounge, Duty Free Shop, newsagent/tobacconist, chemist shop, gift shop, travel agent, tourist information desk, car rental, taxi service/rank, first aid, disabled access/facilities and a business centre. On the Copperbelt, Ndola International Airport is a vital component for the development of the mining industry as well as a refuelling point for northbound aircraft. The airport offers direct flights to Johannesburg and Lubumbashi. Livingstone International Airport services the tourist capital of Zambia with direct flights to and from Johannesburg and Lusaka. Mfuwe International Airport is located in the deep heart of the South Luangwa National Park. The airport has easy connections to Lusaka and Lilongwe in Malawi. NACL has recently acquired new aircraft & passenger handling equipment. This has greatly improved the ground handling services they are providing to the airlines operating into & out of Lusaka International Airport. Their cargo facilities have a capacity of 14,735tonnes (32,484,000lbs), Warehouse 9,000m² (96,875sq ft), 3x 747 Freighter Docks. National Airports Corporation is able to offer the following services: bonded warehouse, transit zone, domestic cargo, mechani-

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cal handling, air-conditioned storage, refrigerated storage, deep freeze storage, mortuary, fresh meat inspection, health officials, X-Ray equipment, security for valuables, dangerous goods, very large/ heavy cargo, express/courier centre and handling equipment. Looking to the future, the NACL has established a Master Plan to develop the four airports into airport cities that will have shopping malls, conference facilities, sports complex and other one-stop facilities. Investments into these plans will come from the public and private sector in line with the Public Private Partnerships, which the Government has put in place. The first step of the Master Plan was to begin the construction of a $12 Million dollar new international terminal building at Livingstone International Airport. The groundbreaking ceremony for the new international terminal building took place on the 17th August 2010. The new terminal building will be developed in three phases. The first phase will entail construction of a new terminal building concourse, administration wing, departure lounge and all core commercial areas and access roads. The corporation has secured funding for this phase from the Zambia National Commercial Bank. The works under this phase are scheduled for completion by April 2012. The first phase will cost US$6.6 Million. Under the second phase, construction of the arrivals hall, drop off zone and the walkways will be done at an estimated cost of US$5.13 Million. The corporation is yet to secure funding for this phase. The estimated cost for the final phase is US$ 7.4 Million. The works will relate to the construction of the current concourse and segments of both the arrivals and departure halls. Upon completion of the whole project, the current terminal building will be consigned to a domestic terminal. Plans to develop the other airports have still yet to be revealed. Once realized however, Zambia will be positioned as a major transportation capital for the region. “Air transport is the fastest mode of transport. We want Zambia to be a cargo hub for traffic from Asia, Europe and America so that we can start distributing to neighbouring capital cities and accompany Zambia’s development” Robinson Misitala Managing Director

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An Official Zambian Plane waiting a VIP departure

PROFLIGHT ZAMBIA Tony Irwin Managing Director 15 B Private Hanger PO Box 30536 Lusaka Tel: +260-211-271032 / 5 reservations@proflight-zambia.com www.proflight-zambia.com Proflight Air Services was founded by ex Zambia Airways pilot, Tony Irwin. He began by operating charters within Zambia and the region in 1991. In 1997, he obtained his first license to operate schedule flights to Mfuwe. In 2004 Proflight Air Services attracted new investors and formed Proflight Commuter Services that began scheduled services to the Copperbelt, Luangwa Valley, Victoria Falls and Lower Zambezi. Since then Proflight has expanded to offering services to the Northern Province and will soon extend their route network to include the Western Province. In 2009 the airline was authorized by the Zambia Competition Commission to form a strategic alliance with Zambezi Airlines. This partnership created more opportunities for both companies to increase capacity and to better serve the market. In 2010, Proflight introduced a state-of-the-art reservation

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system called Videcom, which increased functionality to better suit customers’ needs and helped to increase the integration of systems with Zambezi Airlines. Today Proflight Zambia continues to serve the domestic market and business community and provides a vital service to Zambia’s tourism industry. Their core objective is to provide a safe, friendly, professional and first-class service on scheduled and charter flights in Zambia and the region. With a fleet of 14 aircraft, Proflight offers both scheduled and charter services. The Operation also includes Proflight Engineering, which is an AMO (Aircraft Maintenance Facility) that is approved by both the Zambian Department of Civil Aviation and the South African Civil Aviation Authority and conducts maintenance on aircraft from within and outside of Zambia. Scheduled destinations include Lusaka, Livingstone, Ndola, Chipata, Solwezi, Mfuwe, Mansa, Kasama and shuttles in season to Lower Zambezi. The next route will be Mongu in the Western Province and this is scheduled for March 2011 “As the Zambian economy grows, Proflight will grow with it. Trust in Proflight as a safe, reliable and first class airline, providing services throughout Zambia.” Tony Irwin Managing Director

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RAILWAY SYSTEMS OF ZAMBIA LTD Benjamin Even Chief Executive Officer Mulungushi Village Complex, Lusaka Tel: +260-211-290847 Fax: +260-211-290889 Benjamin.even@rszambia.net www.nlpi.net Railway Systems of Zambia Limited (RSZ) is a private company whose focus is to provide freight service on the former Zambia Railways network and to operate passenger service between Livingstone and Kitwe. They manage, develop and maintain approximately 1,200 kilometres of Zambian rail line. This network covers the entire area between Sakania (on the Democratic Republic of Congo border) to Victoria Falls (on the Zimbabwe border). It includes the Copperbelt and other major branch lines significant to the Zambian transportation sector. RSZ also has plans to extend their network to reach Tanzania through an arrangement with TAZARA, the Tanzanian / Zambian Railway Company.

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RSZ is a subsidiary of New Limpopo Bridge Projects Investments Ltd. (NLPI), an investment holding company whose main focus is infrastructure-related projects around Africa. In 2003 NLPI participated in an International World Bank tender for the Zambia Railways concession and was declared the winner with the signing of the Freight and Passenger Concession Agreements in February and August 2003, respectively. The purpose of this tender was to ensure a â&#x20AC;&#x153;through Trafficâ&#x20AC;? pre-arrangement along the corridor from Durban to Lusaka and beyond. This represents the foundation of Railway Systems of Zambia Ltd. and was a milestone in the history of the privatization of railways in the region. The Consortium made a provision of US$40 million for the rehabilitation of Zambia Railways. The World Bank funded an additional investment of approximately US$30 million to finance Zambia Railways staff retrenchment packages, locomotive rehabilitation and other related projects. Ongoing improvements to the network include programs to upgrade track and rolling stock, as well as staff training. State-of-the-art monitoring and IT systems have been installed to manage operations and improve customer care.

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It is imperative to view this Concession not in isolation but as part of a global effort by NLPI, to alleviate railway and other related transport problems within the region. The Concession will operate for a period of 20 years with a possible extension for a further 10 years, which is ample time in order to make Zambia Railways self-sufficient and for the Consortium to make a return on its investment. The RSZ with more than 900 kilometres of mainline railways and 300 kilometres of branch lines is one of the largest rail networks in the region. RSZ employs more than 1,000 workers and its management includes highly skilled and experienced Zambians and international staff. Realizing that the Zambia rail network plays a key role in developing the Zambian economy, the RSZ has geared up to meet the current and future development of copper (and other related minerals) mines, which are greatly dependent on rail service. The company possesses 48 General Electric and General Motor locomotives and 4,000 wagons. They also maintain 2 large storage facilities in Ndola and have plans to establish more in Lusaka and Livingstone in order to increase their customers’ logistics capacity. These storage facilities can be used as terminals for origination and termination of traffic, as well as for the turnaround of RSZ’s equipment. Issues of safety and environmental management are important in ensuring that while improving on the business performance of the company through safe operations, the waste that is generated by RSZ is appropriately managed in line with the established environmental management standards. RSZ workshops and maintenance facilities contain state-of-the-art equipment for repairs, upgrades and overhauls of locomotives, wagons, coaches and engines. During its first seven years of operation, the RSZ has continuously increased its market share and contributed meaningfully toward increasing the export of copper, importing the required inputs and boosting the Zambian economy. “I can confidently say that the RSZ has progressed successfully and we have built strong relations with our clients, with the Government and with the railway operators of our neighbouring nations. We feel proud that our activities can offer so much to the Zambian economy and look forward to contribute future developments.” Benjamin Even CEO

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The new Bus Station in Lusaka completed

ROAD TRANSPORT AND SAFETY AGENCY (RTSA) Fredrick Mwalusaka Director and CEO Road Safety Building, Dedan Kimathi Rd. PO Box 32167, Lusaka Tel: +260-211-228798, Fax: +260-211-231601 rtsa@zamnet.zm www.rtsa.org.zm Zambia is surrounded by the Democratic Republic of Zambia (DRC) to the north, Tanzania to the northeast, Malawi to the east, Mozambique to the southeast, Zimbabwe and Botswana to the south, Namibia to the southwest and Angola to the west. Regarding road transportation, Zambia is an important link between and among countries in the north, east, west and south, strategically linking to the global market through economic blocks such as the Southern African Customs Union (SACU), Southern African Development Community (SADC) and the Common Market for Eastern and Southern Africa (COMESA). The Zambian Government, in the Fifth National Development Plan, recognizes transport as a catalyst for economic development of the country as it stimulates socio-economic growth particularly in agriculture, tourism, mining and manufacturing. Zambia, whilst being the hub of Central Africa recognizes transport as crucial for its own development and that of the Region. The establishment of the Road Sector Agencies namely the National Road Fund Agency (NRFA), the Road Development Agency (RDA) and the Road Transport and Safety Agency (RTSA) represented a watershed for the road transport system in Zambia. The three institutions are each superintended over

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by Boards of Directors appointed by the line Ministers from the line Ministries. The reforms marked the beginning of substantial investment of funds in the sector. More significantly, investors are getting the most out of the efficient road network system. With Zambia recording a maize bumper harvest during the 2009/2010 farming season, besides increasing copper output from the new mines such as Lumwana Mines, Konkola Deep Mine and Chambishi Non-Ferrous Metals, the export of products is easily facilitated by the RTSA issuing cross border permits for unimpeded access across borders. Investors are still being encouraged to invest as the industry is totally liberalised and the market is assured. “There can never be any development in any country if you do not have an efficient transport system. Good transport is vital to the development of a country and its economy.” Fredrick Mwalusaka Director and CEO The RTSA has seen tremendous growth in the number of vehicles licensed. Between the years 2007 and 2010, the RTSA had registered a total of 107, 181 motor vehicles. By the end of 2010, there was a considerable increase of approximately 47%. There is approximately 1, 527, 000 licensed drivers in Zambia, which is a vital recipe for any growing economy. The RTSA continues to support improvements in the roadworthiness of vehicles on the Zambian roads. The Agency has set high standards and motor vehicles are inspected annually for fitness before they are licensed. There is tangible evidence that most of the vehicles on the Zambian roads meet basic road safety standards resulting in a reduction of avoidable accidents. Zambia, with a national population size of approximately 12 million people and total motor vehicle and trailer population size of 337, 513, the motor vehicle ownership ratio is 36 persons to every motor vehicle. This ratio gives an opportunity for investors in passenger services sector of the public transport industry. Public transport is a rapidly growing sector and investors who are ready to inject quality transport are certain to receive high value returns. The importance of public transport cannot be over-emphasised as it moves the movers of the economy – people. In order to enhance trade and reduce the cost of doing business, the RTSA is participating in the Business Licensing Reforms Programme that is being spearheaded by the Private Sector Development Programme. The objectives of the Business Licens-

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ing Reforms is partly to reduce the number of licences required to enter and participate in the industry and reduce the time it takes to issue the qualifying licences. “A number of people have argued that transport is a catalyst for development. For me transport is not only a catalyst but a precursor to national economic development, you need to have transport for development to take place” Fredrick Mwalusaka Director and CEO The RTSA desires to attain the most efficient and safe road transport system through development and sustaining strategic alliances with the private sector. This alliance is intended to enhance awareness about road transport and safety among individuals, communities and the country as a whole. Through these strategic alliances, the RTSA is working at developing work place road safety programmes, road safety school programmes and community based road safety programmes targeting vulnerable road users such as cyclists, pedestrians, passengers and drivers of various user groups including Public Service Vehicle (PSV) driver. As a result, the RTSA has launched a robust road safety campaign called “Be Road Smart – Life is Precious.” Through this programme, the RTSA is working with mobile phone companies to discourage the use of mobile phones while in control of a motor vehicle, liquor brewing companies to discourage drink driving and media and publicity firms to publicize road safety materials. The RTSA is also working with insurance firms in order to promote motorists taking at least the third party motor vehicle insurance as a means to minimize trauma and distress in the event of a crash occurring. The RTSA has also cultured and nurtured close relationships with the Ministry of Education to promote road safety education in schools. Teaching road safety skills to children provides lifelong benefits to society and should be seen as a long-term intervention. A number of programmes have therefore been rolled-out to schools covering pupils, trainers and wardens. The Agency continues to partner with relevant the stakeholders like the Zambia Police Service and local authorities to enhance road safety enforcement in order to improve compliance to road transport and safety laws and regulations. A number of enforcement equipment has been shared with the Zambia Police. In all its undertakings, the RTSA has also identified programmes in which private sector can participate through Public Private Partnership

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(PPP) including registration and licensing of motor vehicles and trailers, enforcement, driver testing and certification; and roadworthiness certification to mention a few.

Tel: +260-211-24619/6 Fax: +260-211-246106/246201 jean-baptiste.rambaud@bollore.com www.bollore-africa-logistics.com

There has been a drop in the number of fatalities from 80 per 10,000 motor vehicles in 2004 to 46 per 10,000 vehicles in 2009. Clearly, the ratios are still high, but the rate of reduction is encouraging and the Agency is encouraged to double its efforts.

SDV-BOLLORÉ (ZAMBIA)

SDV is a subsidiary of the Bolloré Group. The Bolloré Group is ranked among the top 500 companies in the world, with a turnover of €6,011 million in 2009. From Morocco to Kenya and to the islands of the Indian Ocean, SDV Bolloré Zambia provides shipping services throughout the African continent and with its seven regular lines to and from Europe and Asia, offers customers the most comprehensive coverage of African ports combined with the ability to on-carry cargo to any inland destination. With its cross-trade services, SDV connects Africa to any part of the world. With its overland operations in Africa, SDV can handle the shipment of any type of cargo, whilst keeping customers informed of its status via their website.

Jean-Baptiste Rambaud Executive Director Plot No. 3535 Corner of Lumumba/Malambo Rds, Heavy Industrial Area PO Box 30131 Lusaka

SDV operates 60 modern vessels, fully equipped, with their own crew of cargo handlers. The combination of various vessels allows SDV to meet all the logistics expectations and to carry all types of cargo, containerized or conventional, hazardous or

Transport will continue to play a key role in delivering government’s goal of economic transformation for the Zambian people. The RTSA therefore occupies a strategic place in Zambia’s National Economic Development Sphere by facilitating trade and development through regulating the road transport subsector.

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controlled atmosphere cargoes, heavy lifts or out-ofgauge, project cargo, logs, rolling stock etc. All the containers conform to ISO standards and also meet rail and other specifications. The ISO standard includes an international container identification system.

THE TANZANIA-ZAMBIA RAILWAY AUTHORITY (TAZARA) Akashambatwa Lewanika Managing Director PO Box T01 Mpika, Tel: +260-214-370157 / Fax: +260-214-370228 rgm.zambia@tazarasite.com www.tazarasite.com The Tanzania Zambia Railway Authority (TAZARA) is a statutory institution owned by the two governments of the United Republic of Tanzania and the Republic of Zambia. TAZARA was constructed through an interest free loan of Yen 988 million (about US$500 million at the time) from the Peoplesâ&#x20AC;&#x2122; Republic of China, following an agreement between the government of China, Tanzania and Zambia. Survey work began in 1968, and was completed by 1970, after which construction began immediately. Construction of the track was completed five years later in 1975 and this was two years ahead of schedule. It was not until 1976 however that the newly constructed railway was officially handed over to the governments of the United Republic of Tanzania and the Republic of Zambia. The TAZARA head office is located in Dar es Salaam in the United Republic of Tanzania. It has two regional offices one based in Mpika Zambia and the other in Dar es Salaam, Tanzania. The railway line covers a total distance of 1,860km from Dar es Salaam to Kapiri Mposhi. TAZARA is a railway Authority that helps connect the Southern Africa Regional transport network to Eastern Africa, Asia and the Far East through the seaport of Dar es Salaam. It provides the most direct route to the Middle East and Asia for landlocked Zambia through the seaport of Dar es Salaam in Tanzania. Via Kapiri Mposhi in Zambia, road and rail transport is seamlessly integrated with the rest of the Southern Africa region, other parts of Zambia, including the Copperbelt, as well as connections to other parts of the world are also facilitated. The smooth interconnectivity especially with the Southern and Central Africa Railway networks is achieved through TAZARA, who is able to handle both freight and passenger services with design capacity of 5 million tons of freight per year.

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The passenger train services offer a unique opportunity to enjoy the tourist attractions throughout the region as the railway passes through game reserves, cities and other beautiful sites as well as passing through 22 tunnels and over 320 bridges throughout the journey. The Tanzanian and Zambian governments have decided to help further develop TAZARA and have sourced a USD $40 million interest-free loan from China to do so. The funds will help cover the costs of provision of equipment, materials and technical services. A rehabilitation project of the 988 train wagons will also be undertaken to allow TAZARA to increase cargo carrying capacity and efficiency. The drive to further develop the rail transportation network has been furthered by the increase in mineral movement year over year in the Copperbelt. Konkola Copper Mines alone increased its movement of 30,000 tons a month to 42,000 tons a month with its expansion over the course of one year, and has since increased that monthly figure of mineral movement to 72,000 tons per month as of 2010. With such rapid growth in the mining industry, an equally important growing need for improvements of the railway infrastructure of the country becomes quite evident. Fortunately these two governments, owners of TAZARA, both realize this need. TAZARA is the gateway to the Eastern, Central and Southern African business markets covering both the SADC and COMESA regions, providing rail service from the port of Dar es Salaam in Tanzania to the town of Kapiri Mposhi in Central Zambia, where the railway is connected to Zambian Railway System. TAZARA seeks to be one of the preferred transport organizations of use in the Sub-Saharan region, and is eager to help inform or collaborate with potential investors or businesses to help achieve this goal as well as fulfil their commitments to their clients and partners.

Rail Line ensuring efficient transportation of goods cross border and cross country

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ZAMBEZI AIRLINES Wilfred Amstelveen 2nd Floor Petroda House, Great East Rd., Rhodes Park  PO BOX 35470 Lusaka Tel: +260-211-257606 Fax: +260-211-257631  info@flyzambezi.com http://www.flyzambezi.com Zambezi Airlines is a private airline based in Lusaka, which began operations in July 2008 with domestic services and rapidly earned a reputation for excellent customer service and punctuality. The experienced management team has previously worked with major Regional and International airlines and is committed to providing the highest levels of Safety and Customer service. The Airlines seeks to provide high-quality service to customers in the region, and decrease Zambia’s dependency on foreign airlines for travel within the country and across the region. On June 4th 2009 Zambezi Airlines commenced regional operations using two Boeing 737-500 aircraft offering both Economy and Premier Business Class service. Routes include return Lusaka- Johannesburg, return Lusaka-Harare, return Ndola-Johannesburg, as well as return Lusaka to Dar es Salaam. A third B737-500 was added to the Zambezi Airlines Fleet in 2010. The aircraft are maintained by Jetworx in Johannesburg and at the Zambezi Airlines maintenance facility in Lusaka. Zambezi Airlines has been expanding flight networks year after year via the continued development of services to and from Zambia and has been establishing strategic partnerships with other airlines in the region. The airline seeks to fulfil its vision of developing into a top-class airline. It aims to provide Zambians with affordable yet high quality airline services by using its managerial, technical, and service expertise, as well as its wide experience in providing the SADC region with great quality services and connectivity. Zambezi Airlines strives to seriously address the need to link cities within the region at fair and sensible prices, while creating jobs and revenue in Zambia. The promotion of trade in Zambia and the Southern African region as a whole has placed an even greater emphasis on the vital need for transport and communication networks. Air transport in particular, has become a critical means of transport as it facilitates business and trade by helping to ensure that both products and individuals get to where they

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need to be on time. Zambezi Airlines is helping to facilitate the ease of transport, trade, and business in Zambia and is easily accessible to help foreign businesses or investors do the same.

ZAMBIA POSTAL SERVICES CORPORATION (ZAMPOST) Paul Simfukwe Postmaster General PO Box 71857 Lusaka Tel: +260-211-225679 Zambia Postal Services (ZAMPOST) is a public company responsible for postal services in Zambia. It is expected to continue to turn a profit year over year, following the corporation’s exceptional performance since 2010. The Zambian Information and Communications Technology Authority (ZICTA) regulate ZAMPOST, as stated in the Postal and Courier Services ACT of 2009. Under the wing of ZICTA, ZAMPOST has been encouraged to venture into Postal Banking and Financial Services. ZAMPOST has already partnered with one of the largest Zambian Banks, Zanaco, to allow Zanaco customers to withdraw/deposit money via terminals in existing post offices. Through ZAMPOST, Zanaco is expanding its presence throughout the country. The model of using the physical post office as a base for expansion of services and business is one that ZAMPOST is eager to further. The significance of these new ventures is tremendous as many rural communities that have not previously been served by banks are now increasingly given access to banking and financial services through ZAMPOST offices nationwide. These latest services target the areas served by each of the 120 branches across the country, where the corporation has a physical presence. The Postmaster General, Paul Simfukwe, among others, attributes the corporation’s success in recent years to this expansion of ZAMPOST operations into the provision of financial services such as money transfers and the currency exchanges at their Bureau de Change. The express mail and the ZAMPOST bus services are also consistently performing well and have contributed to the financial success of ZAMPOST in recent years. Significant investments are also being made to automate ZAMPOST operations in order to streamline, transform and modernize the postal services in Zambia as well as to ensure the corporation continues to grow in a rapidly changing business environment.

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Postal services make a significant contribution to the social and economic development of Zambia and the alleviation of poverty by facilitating the exchange of information, goods and money. With the expansion of post office services ZAMPOST hopes to continue to grow as a corporation while simultaneously increasing the socio-economic standards for all in Zambia.

Due to its partnership with Multichoice Zambia, who is helping ZNBC broadcast its signal via satellite nationwide, ZNBS is able to broaden its network’s coverage area. ZNBC is seeking to improve the reception and coverage of content not only in Lusaka, but also throughout the country. Currently, its coverage reaches approximately 70% of the country however; it is aiming for 100% coverage in the near future.

ZAMBIAN NATIONAL BROADCASTING CORPORATION (ZNBC)

ZAMNET COMMUNICATION SYSTEMS LTD

Eddy Mupeso Director General Mass Media Complex Alick Nkhata Rd., Lusaka Tel: +260-211-254989 / 0977879909 Fax: +260-211-254013 mupeso@yahoo.co.uk www.znbc.co.zm The Zambia National Broadcasting Corporation (ZNBC) operates as a public television and radio broadcasting corporation. The company transmits radio and television programs in English and other languages. ZNBC based in Lusaka, offers two television channels, ZNBC-TV, and TV2, which are broadcast to major population centres. ZNBC has three radio services: Radio 1-102.6 FM (seven languages), Radio 2-95.8 FM (English) and Radio 488.2 FM (English). At the moment ZNBC employees approximately 500 employees throughout the country, and generates approximately 70 Billion Kwacha annually. As of 2010, the networks possessed an 84% market share, which is ever increasing due to increased coverage and a wider choice of programming available onTV2. ZNBC is committed to provide both their listeners and viewers with high quality programming, while providing a variety of content with an emphasis on local interests. ZNBC is undergoing a change from analogue to digital transmission, expected to be complete before 2012, like other countries in the Southern Africa region that have already made the digital migration. With the advent of the ZNBC website, people can see, and hear ZNBC news on a daily basis, at their convenience. Even the global Zambian Diaspora can now watch ZNBC-TV live online. Having partnered with Africast Global Media Inc, ZNBC TV is ready to serve Zambians living outside of Zambia with live programming.

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Chishala Kateka Managing Director Comesa Centre, Ben Bella Rd. PO Box 38299, Lusaka Tel: +260-211-224665/224149 Fax: +260-211-224775 md@zamnet.zm chishala.kateka@zamnet.zm www.zamnet.zm ZAMNET Communication Systems was established in 1994 as Zambia’s first fully comprehensive Internet Service Provider (ISP), and one of the first ISPs in Africa. Since then, the firm’s provision of innovative Internet solutions has made it a key player in the industry, with a significant share of the market. Established first as a World Bank project on behalf of the University of Zambia, the Zamnet project turned commercial due to the distribution of excess capacity that it possessed. The University of Zambia still remains one of the most significant stakeholders in the company. The company has continually been on the forefront of both designing and deploying high-quality Internet solutions, and is known to provide the fastest Internet connection in Zambia. Zamnet continues to be innovative regarding the services they offer, and is able to effectively cater to different market segments, by providing tailored solutions to address the needs of both individuals and corporate clients. ZAMNET offers a wide range of products and services including dial-up, DSL, wireless and satellite Internet connection, in addition to other services such as virtual private network (VPN), intranet, domain name registration, network design, network installation, SMS solutions, email to fax services, web design, and web hosting. With most corporations already partnered with an ISP of their choice, the forecasted growth in the sec-

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tor will come from the home user. Considering that the local market is acquiring approximately 100,000 new users every year, Zamnet is successfully capitalizing on the rapid entry of users into the market at the personal level. The company also offers consultancy services and training programs that prepare IT professionals for management of Windows- and UNIX/LINUXbased platforms, as well as other basic, and more advanced computing courses. Through such programs, Zamnet is helping to create a more Internet savvy populace, enhancing the levels of shared knowledge among people, helping to develop a strong ICT pillar of the Zambian economy. Zamnet is continually seeking to expand operations, by providing better quality, faster, stable, and affordable services and looks forward to new potential partnerships and business ventures with interested investors or businesses.

ZAMTEL / CELL Z Hans Paulsen Managing Director Cell Z House, Corner of Church & Chilubi Rds. PO Box 37000 Lusaka Tel: +260-211-256299 Fax: +260-211-253355 hans.paulsen@zamtel.zm www.zamtel.zm Zamtel was the pioneer of telecommunication in Zambia, providing cost effective and high quality telephone services to its customers since its establishment in 1913. Currently the company offers fixed lines, mobile service (through the Cell Z brand), internet and other value adding services, making it possible for Zamtel to remain competitive as the only total communication solutions provider in Zambia. Zamtel is currently focused on infrastructure development and upgrades through an expansion program to provide mobile coverage to all 72 districts of Zambia. In 2009, Zamtel embarked on a process to expand its mobile network capacity and footprint across the country. In addition, the company set out on a continuous investment drive of modernising fixed line infrastructure in rural Zambia and some urban towns through the Rural Telecommunications Development project. Zamtel has also heavily invested in building a nationwide fibre optic network to make broadband connectivity more accessible. This development will lead to lower local and international tariffs. Zamtel has developed a robust network of partners countrywide to make sure all products and services are as close to the customers as possible. Through Cell Z, Zamtel offers a wide range of mobile services to its clients. Cell Z offers affordable and unique preand post-paid packages that make it easy for friends and family to stay in touch both at home and abroad. The Zambian Government previously owned Zamtel, however as of June 2010 Zamtel became part of the LAP Green Group following its acquisition of 75 percent of the companyâ&#x20AC;&#x2122;s shares. Nevertheless, the Zambian Government still retains the remaining 25 percent of the company.

Mwembeshi satelite-ZICTA ensuring regional coverage

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LAP Green is present in six African markets, providing voice, data, fixed line, internet, and business continuity services to more than 4 million active customers. Incorporated in June 2007, the Lap Green Network is a subsidiary of the Libyan Africa Portfolio

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(LAP) targeting investments in telecommunications with a primary focus to contribute to the acceleration of Africa’s development. LAP Green has the responsibility to turn Zamtel around into a more profitable operation. The company’s drive is to increase its customer base, increase its market share and become a significant mobile provider, while also reinforcing the infrastructure of their pre-established fixed line network. Zamtel strives to bring a great deal of value to the Zambian ICT sector.

ZAMBIA INFORMATION COMMUNICATION AND TECHNOLOGY AUTHORITY (ZICTA) Margret Chalwe Director General of ZICTA Zicta House, Stand No. 5032 Great North Rd. PO Box 36871 Lusaka Tel: +260-211-240208 / 24259 Fax: +260-211-246701 info@zicta.zm www.zicta.zm The Zambia Information, Communications and Technology (ICT) sector has grown substantially in recent times, becoming a key factor in the country’s economic development. ZICTA is the regulatory body that provides licensing services for operators within the ICT sector in Zambia. From its inception in 2007, Zambian ICT policy has created record levels of development within the sector. It seeks to promote an effective and reliable ICT sector to further attract business and investors to the sector. Revision to the ICT Legislative Acts in 2009 created a new ICT Act and the establishment of ZICTA, an advisory body to the government with the aim of increasing the ease in which business can enter and operate in the sector. ZICTA has, since its inception, stimulated an infusion of new players into the ICT sector, offering a wider variety of services to the Zambian people. Prior to this, the regulatory body was known as Communications Authority of Zambia and it had a rather limited mandate. ZICTA realizes the power of ICT as a catalyst for improving the quality of lives, and creating opportunities, for Zambians. The regulatory body has become the backbone of the ICT sector, which is vital for the growth and development of the greater Zambian economy. ICT has become the fourth most relevant factor of production after land, labour, and capital.

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ZICTA has developed into an efficient regulatory body that ensures reliable and efficient services throughout the ICT industry in Zambia and enhances investor confidence, not only in the ICT sector, but also for the Zambian economy as a whole. ZICTA is the voice of the ICT sector acting between, and promoting both private and public sector interests. It advises the government on all aspects relating to ICT, promotes the sector both nationally and internationally and reaches out to investors. “ZICTA is a wealth of investor information and helps to bolster confidence in the Zambian ICT sector, helping to highlight laws that protect investments irrespective of which government or political party is in power, and those that assure investments into business or property will not be nationalized--all of which help to demonstrate Zambia’s fundamental respect for private property and investments.” Margret Chalwe Director General of ZICTA ZICTA is engaging various entities, including both local and foreign financial service providers and development agencies, to increase participation in the ICT sector. Under the Universal Access and Service project, ZICTA has embarked upon establishing several community-owned and operated Tele-centres throughout the country that not only empower communities, but also provide ICT services to the communities around them. Another means by which ZICTA is supporting entry into the sector is through the reduction of licensing and operating fees for deployment of electronic communications networks or provision of related services in Zambia. Through the enactment of the ICT Act, ZICTA has introduced a simplified licensing process, encouraging entry of new operators into the sector. ZICTA’s issuance of carrier licenses ensures efficiency in the provision of its services, as operators licensed to provide ICT services may use the infrastructure of existing network operators to transport their traffic, as opposed to incurring additional costs for the deployment of their own network. ZICTA realizes the importance of growing the Internet Service Provision (ISP) sector especially in view of the fact that the current internet penetration rate is below 18%. It has therefore taken this into account and has facilitated the process in order to increase the licensing of Internet Service Providers. There are still great opportunities for expansion in the ISP sector, and the segment is open for the issuance of many more operating licenses.

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ZICTA recognizes that ICT plays a critical part in creating solutions not only to help the ICT industry but also to benefit the entire Zambian community. Enormous opportunities have been created due to the increase in government efforts to extend communications to all rural areas, which as a result increases the connectivity and livelihoods of people, all across the country. Simultaneously, ZICTA has been inundated by applications for licenses and permits to operate in the sector and the overall interest of FDI into the Zambian ICT sector has increased considerably. With a 47% mobile usage rate as of 2010, and below 18% internet connectivity, there is enormous potential for growth and expansion for years to come. ZICTA continues to fulfil its mandate of regulating and licensing the ICT sector and increasing the ease of doing business within it to accentuate such potential growth to international businesses and investors. â&#x20AC;&#x153;Connectivity is no longer a luxury, but has increasingly become a necessity, whether it be for education and research purposes, business, or even personal use shrinking the space between friends and family, ICT is an already significant sector of the economy, growing in importance that will not disappear anytime soon.â&#x20AC;? Margret Chalwe Director General of ZICTA

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Actively engaged in online initiatives and the promotion of increased internet and mobile phones usage, ZICTA has successfully persuaded the government to act on the development of greater ICT infrastructure throughout the country, even in traditionally economically unviable locations, in order to bring a similar quality of services to Zambians no matter where they are geographically located. With the development of improved ICT infrastructure, ZICTA is able to ensure that private sector penetration of different regional markets will be possible. Multi-facility Economic Zones in the country, along with the development of technology parks present numerous investment opportunities for investors. Firms and investors wanting to expand into Zambia can do so with confidence knowing that current ICT policy aims at developing local talent and developing a very skilled labour force within the ICT sector. ZICTA has also created a training programme that stimulates the interest of high school students into the ICT industry and encourages the continuation of ICT studies at University. This they believe will further create a stronger ICT sector for generations to come. ZICTA is continually creating and enabling a prosperous investment environment in Zambia and looks forward to working with potential businesses or investors in the future.

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TourismTransport Industry

TOURISM INDUSTRY

I am because we are, and we are because i am Zambian proverb

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WELCOME MESSAGE FROM THE HONOURABLE GIVEN LUBINDA MINISTER INFORMATION BROADCASTING AND TOURISM

WELCOME TO ZAMBIA! The Tourism, Environment, and Natural Resources sectors are extremely conducive to investment and present unlimited opportunities i.e. Forestry, Heritage, Museums and Wildlife. The Government of His Excellency the President, Mr. Rupiah Bwezani Banda ranks tourism as a high priority sector after Mining and Agriculture. In line with this Government Policy, the tourism sector has initiated programmes and projects aimed at encouraging you, our visitors and investors, to come to Zambia and enjoy or invest into our spectacular wildlife, cultural, natural heritage, and pristine environmental resources. Your visit to Zambia for business, travel or recreation will, therefore, will be very fulfilling and memorable. We welcome you to come and breathe with us the natural fresh air. To assist you in easily arriving at your decision to visit/invest in some of our tourist attractions, I give you a synopsis of some of our country’s prime destinations. The City of Livingstone is Zambia’s flagship tourism destination, which combines our worldwide renowned spectacular Victoria Falls with the rich cultural exhibitions and wildlife. Locally known as the “Mosi-oa-tunya”, meaning “the smoke that thunders”, all our visitors should see the Victoria Falls, a truly remarkable natural wonder of the world and an incredible world heritage site. This tourist attraction is a “must see” for all visitors to Southern Africa as seeing it will be impressive enough to make it the ‘event of your life!” As the saying goes, any tourist who comes to Zambia and does not visit the South Luangwa National Park has not yet really seen Zambia. This is because visiting South Luangwa is an unforgettable experience. Picture yourself wandering among the various species of wildlife as they roam around the African bush while the local people go about their daily chores. Come and visit the place where the walking safari was pioneered. The Kafue National Park (KNP) is one of the world’s biggest parks. It is as big as some countries in Europe put together. As the 5th largest national park in the world it is truly worth seeing. The Park has a very rich biodiversity of plant and wildlife life. The park boasts 158 species of mammal and 481 bird species. One of Zambia’s major rivers, the Kafue River, passes through the park and also provides exciting opportunities for fishing, boat rides and canoeing. Zambia as a whole has diverse attractions in cultural and ethno tourism with its 73 tribes and various linguistic groups. This gives the country an expansive array of cultural assets, which include traditional and cultural ceremonies, which tend to be clustered around the tourism season (April to November). The traditional ceremonies include the Kuomboka, Mutomboko, Ncw’ala, Ukusefya pa ng’wena, Kulamba kubwalo and the Likumbi Lyamize where the “Makishi” masquerade walks so unique that the United Nations Educational, Scientific and Cultural Organisation (UNESCO) has included it in its portfolio of the world’s intangible heritage. To be involved in any of the traditional ceremonies will allow you to get to know Zambia on a personal level, as you interact with one of the friendliest people in Africa.

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The Kasaba Bay area is Zambiaâ&#x20AC;&#x2122;s newest tourist destinations presenting major investment opportunities. Situated against the backdrop of the Lake Tanganyika, the largest rift lake in Africa, the longest in the world, and holds the largest amount of fresh water in Africaâ&#x20AC;&#x201D;this tourism zone has very unique attractions. Its wildlife place in the unspoilt simplicity of Nsumbu National Park and surrounding game management areas as well as its wide and spacious beaches makes it a worthy destination for nature lovers. The Ministry of Tourism is currently inviting visitors and investors to come to this ideal place for water sports and related activities such as sport fishing, scuba diving, ornamental fishing, boating and water skiing. Already Government has undertaken a Strategic Environmental Assessment (SEA) for the area as well as zoning of land making the area ripe for further tourism investment and development. During the year 2011, Zambia hosted a number of notable events amongst which was the 5th African Conference for International Institute for Peace through Tourism for Africa (IIPT) from 3rd to 8th April, the SADC conference of Tourism Ministers in June, as well as many other local and international meetings, Conferences and Exhibitions and cultural events. It is indeed an exciting moment to visit and invest in Zambia! So, come aboard and let us share the excitement with you here in Zambia. I therefore, invite all of you to come and be with us this year and obviously, your visit will be the first step in our long journey of sharing the excitement. Sincerely, Give Lubinda MINISTER WELCOME TO ZAMBIA!!!

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Tourism Industry OVERVIEW Zambia’s tourism sector has been growing for the past five years. Generally characterized by a large number of unspoiled and pristine wilderness areas, Zambia really is the “Real Africa”. Clean, green and unspoiled, it epitomizes the best of Africa’s last remaining untouched natural area. Investment into tourism has grown gradually over the years. Most investment has been directed towards tourism accommodation with a noticeable increase in accommodation increasing the number of rooms from approximately 500,000 in 2005 to 94,000 in 2009. This has been followed by investment into wildlife tourism and newer subsectors such as hosting conferences, heritage and safari hunting operations Zambia is receiving a greater share of tourism’s contribution to economic development which has been growing as shown by the increased foreign exchange earnings, local incomes, infrastructure development and the increase in local tourism entrepreneurship and ownership encouraged by government through the Tourism Development Credit Facility (TDCF) followed by the Citizens Economic Empowerment Commission (CEEC).

Zambia’s emphasis on tourism development has been witnessed by government expenditures in terms of infrastructure particularly in the development of roads, airports and other support infrastructure including telecommunication facilities as well as access roads in national parks and game management areas. Zambia has continued to prioritize tourism as the second largest contributor to the Zambian economy after agriculture. Tourism has acted as a catalyst for economic development throughout the country, especially in rural areas where most of the tourism attractions are located. Zambia has hosted the Southern African Development Community (SADC) Conference of Ministers of Tourism in June 2011. This was accomplished due to Zambia’s political stability and its depth and variety of available tourism opportunities. The Zambian tourism sector is being reorganized and rationalized with the changes in the regulatory framework through the review of the Tourism and Hospitality Act enacted by parliament in 2007. In order to anchor the legislation and provide a solid policy framework, the Zambia Wildlife Act of 1998, as well as the National Heritage Conservation Commission Act are

In Zambia you will enjoy different types of traffic jam

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also being revised. This revision of the tourism, wildlife and heritage policies is being undertaken in 2011 to further enhance and deepen the sector’s contribution to the economy, in addition to improving the quality standards facilities, as well as make investment into the sector easier so as to attract more tourists. The main emphasis and focus of government will continue to be that of tourism infrastructure development in tourism centric regions and circuits including the greater Livingstone area, the Northern Circuit and Kafue National Park developments. Government will also focus on tourism promotion and marketing, product development and human skills development.

eco-tourism destinations and 36 Game Management Areas (GMA’s), which are devoted to wildlife conservation and are also centres of safari hunting. These are teeming with bio diversity, indigenous flora and fauna. Zambia also boasts the Victoria Falls, locally known as the Mosi-oa-Tunya or the smoke that thunders is a UNESCO World Heritage and one of the 7 natural wonders of the World.

SECTOR PERFORMANCE

Strategically placed in Southern and Central Africa, Zambia is effectively land linked to eight (8) neighbouring countries and is part of several regional groupings including the Common Market for Eastern and Southern Africa (COMESA) - for which Zambia is the host country of its secretariat, the Great Lakes Region, and the Southern Africa Development Community (SADC) to name a few.

The tourism sectors contribution to the Zambian economy in terms of Gross Domestic Product (GDP) was 3% in the year 2010 but is expected to rise to 8% by 2015 as the sector’s improved performance is enhanced through development. This becomes evident through an examination of foreign exchange earnings, tax revenue, incomes, and balance of payments. Zambia’s tourism sector has been growing for the past five years from 600,000 arrivals in 2005 to 879,000 in 2008. 2009 witnessed a small reduction to 84,000 arrivals due to the global recession, however, the number of arrivals has been on the increase ever since.

Zambia boasts 19 National Parks all of which are

Zambia is easily accessible by a number of airlines

Tourism Industry

Visitors Arrivals: Top Ten Holiday Markets (2009)

The tourism private sector is comprised of tourism enterprises, which have voluntarily grouped themselves into associations such as Tour operators, Travel agents, Safari outfitters, car hire associations and others all under the umbrella of the Tourism Council of Zambia (TCZ). The Tourism Civil Society constitutes Non-Governmental Organizations (NGO’s) and Community Based Organization (CBO’s) operating in the field of tourism. Some local communities operate in the form of Community Resources Boards or Community Trusts with the patronage of traditional leaders.

TOURISM DEVELOPMENT

United Kingdom

Zimbabwe

South Africa

Tanzania

USA

Australia

Central Africa India

Other Europe Germany

Source: Ministry of Tourism, Environment and Natural Resources Planning and Information Department, 2010

such as British Airways, South African Airways, Kenya Airways and many others such as Egypt Air flying regularly, and directly, to cities or towns such as Livingstone, Ndola and Mfuwe, in addition to the capital of Lusaka. It is expected that with this increase in flights, the number of tourists will be boosted tremendously in the years to come.

STRUCTURE OF THE TOURISM INDUSTRY The tourism sector in Zambia incorporates the activities of the public sector, private sector, civil society and local communities. The tourism public sector includes the Ministry of Tourism, Environment and Natural resources, which is a sector regulator, developer and co-ordinator through the Department of Tourism. It also includes five (5) statutory bodies that either regulate or develop sub sectors of Tourism and provide human resource development. These other bodies are the Zambia Wildlife Authority (ZAWA), National Heritage Conservation Commission, Zambia Tourism Board, the National Museums Board, and the Hotel and Tourism Training Institute.

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The government in its efforts to guide all tourism development and promote sustainable tourism development in particular has produced a comprehensive Tourism Policy for Zambia. This policy guides and drives development in the sector leading to the formulation of legislation and regulations to ensure the orderly development of the tourism sector. Implemented through the Department of Tourism, which is one of the sector’s key technical departments and statutory bodies, policy is formulated, reviewed and monitored through the national, and four regional offices. Currently the policy’s major focuses are mainly on tourism development by the private sector, with an emphasis on sustainable tourism development and the promotion of good governance in the sector. This translates into the provision of enabling conditions for the private sector to do business, and includes a focus on the development of sector infrastructure such as roads, airports, communication facilities, accommodation facilities, legislation and incentives. Community investment and participation in the preservation and conservation of wildlife and natural resources through community resources boards and other community based initiatives has been, and continues to be encouraged. Programmes that are established under the Poverty Reduction Programme were continued in the Sixth National Development Plan (2011-2015). These spread across a wide spectrum of activities targeting specific opportunities for intervention such as investment, wildlife, heritage activities, tourism development zones and infrastructure among others. Projects that have focused on developmental areas for tourism included the Support for Economic Expansion and Diversification (SEED) Project that up to 2010 has helped to improve the infrastructure in Mosi-oa-Tunya National Park, city of Livingstone and Kafue National Park to stimulate additional private sector investment. In the Northern Circuit, the Kasaba Bay Development Programme has also been prioritized to bring about

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River cruising down the Zambezi with Busktracks in Livingstone

development of the Lake Tanganyika, its Kasaba Bay area, and the local Sumbu National Park. In this area a road linking Mbala and Kasaba bay, is being built, the airport runway is being extended from 1.7 kilometres to 2.1 kilometres, while the supply of power has been increasingly connected to the area. As tourism in Zambia is still in its infancy, emphasis is being placed on research and development of the diverse subsectors of the sector and strategic tourism planning through tourism development zones. Zambia is strongly encouraging strategic Partnership between indigenous Zambians and foreign investors, local communities and foreign investors (private-partnerships), public-private partnership and public-private-community partnerships spiced with Build Operate and Transfer (BOT) initiatives which is now permitted under Zambian law this alternative offers investors in tourism a wide array of investment options to chose from.

PROMOTION AND MARKETING The marketing agency for Zambia, the Zambia Tourism Board (ZTB) is creating awareness and sensitizing domestic, regional, and international tourism markets through aggressive marketing campaigns such as the visit Zambia Campaign. The campaign for the period 2005-2010, which aimed at rebranding Zambia as the home of the Victoria Falls, it has

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achieved much success and increased the number of tourist arrivals in the country. The Zambia Tourism Board (ZTB) has participated in the World’s tourism events, conferences, sales exhibitions and fairs as well as road shows and hosting of trade media. It strives to market Zambia as a preferred tourist destination of choice. The ZTB intends this year to participate vigorously in international fairs, exhibitions, conferences and events with a focus on traditional markets while also promoting new markets such as the growing number of Asian tourists. Events include the Indaba in South Africa, FUTUR in Spain, the World Travel Market in London, ITB in Berlin, the Japan Expo, China Out Bound Travel Market, and the Africa Travel Association (ATA) in various parts of the World. Zambia’s own local tourism exhibition the Zambia International Travel Show takes place in March – April of each year. The radio and tourism programmes and exhibitions conducted during local fairs and conferences have all served to promote tourism in the domestic market so as to stimulate domestic tourism. It is hoped that with the creation of awareness and interest in tourism by the general public, local consumption of tourism products by Zambians will increase especially in urban areas, as well as interest in tourist attractions and ancillary activities such as the sale of tourist arts and crafts. The ZTB website www.zambiatourism.com has

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Witness Hippo Breeding season closer than you ever thought you would

also helped supply both domestic and international tourists with information on Zambia in general, in addition to the country’s tourism possibilities and activities.

WILDLIFE TOURISM Wildlife tourism is Zambia’s biggest and most successful subsector of the Zambian tourism industry. It accounts for most of Zambia’s tourist attractions via National Parks and Game Management Areas (GMAs). The subsector has a number of activities/ opportunities including hunting safaris, eco-tourism, game ranching and photographic safaris. Zambia is the pioneer of walking safaris because of its natural beauty and landscape featuring spectacular bird watching and the trade in wild flora and fauna through the Convention in International Trade in Endangered Species of Wild Flora and Fauna (CITES) to which Zambia is a signatory. ZAWA manages the country’s wildlife estate, which cover almost a third of Zambian territory. Through GMAs, which are co-managed with the Community Resources Board (CRBs), Zambia’s Wildlife and natural resources are preserved, conserved, and managed alongside local communities under the patronage of traditional leaders. The community-based natural resources management approach has helped to secure Zambia’s wildlife, ensure the sustainable management of wildlife

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resources, and help to generate income and employment opportunities in Zambia’s rural areas. This has catalyzed economic development and helped to reduce poverty significantly. ZAWA is also looking to promote new approaches to wildlife management, which will subsequently help to promote further investment. These new approaches include the relocation of wildlife from surplus to depleted areas, promotion of the sale of live animals and the concession of blocks of specified areas within National Parks.

CULTURAL TOURISM AND HERITAGE Traditional ceremonies occur in Zambia all year round with a majority occurring between April and November of each year. These offer incredible authentic cultural experiences to visitors. The National Heritage Conservation Commission and the National Museums Board look after the conservation and protection of relics of archaeological, aesthetic or scientific interest as well as heritage sites. The sites and structures include rock art sites, traditional shrines, burial sites, and over 7,000 historical and architectural sites such as historic buildings, monuments and ruins. Over 40 water falls expose visitors to incredible natural beauty, and provide opportunities to explore the over 30 of fresh water resources in Southern Africa nearly almost all year round and their water related activities.

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Tourism Industry COMMUNITY BASED TOURISM Zambia pioneered the development and empowerment of local communities through the Community Based Natural Resources Management (CBNRM) focusing principally on the management of wildlife resource through the Administrative Management Design (ADMADE) in South Luangwa National Park area. This was followed by the Community Resources Board (CRB) approach, which were an improved ADMADE approach imbedded in the Zambia Wildlife Act of 1998. Other community tourism activities, including the community trust initiatives, have also been explored in the recent past. Investors are encouraged to partner with local communities through such approaches so as to enhance Zambia’s tourism through private community partnerships where the land is covered by the local communities.

vestment opportunities that exist in the South Luangwa National Park. Other tourism investment destinations are the natural areas of Kasaba bay and the Kafue National Park. These two points have in the past acted as springboards for the growth of tourism in Zambia. The south Luangwa National Park was where the first waking safaris were pioneered. In the recent past there are many strategic opportunities for positive investment in the tourism sector in Zambia. Some of the potential investment spheres are:

INVESTMENT OPPORTUNITIES

• Infrastructure and transport services, including boat cruses, hot air balloon rides, luxury coaches, air charters, and car hire operations are attractive areas of investment. As are tour operations packages, including day-trips and extended tours, to a variety of tourist attractions by car, plane, horseback or boat. Additionally, Sports fishing, photographic safaris or hunting safaris may be organized in game management areas and open areas or ecotourism in national parks;

Zambia boasts many investment opportunities in tourism. The tourist capital of Livingstone is a major investment destination where tourism investment has intensified, and been complimented by the in-

• The creation and upgrade of all types of accommodation including: resorts, spas, mixed use developments, large scale hotels with the capacity to accommodate 1000 guests, and conference facilities with

The game drive at Flatdogs Camp in South Luangwa is for all to enjoy!

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Ncwala Ceremony

capacity for 5000 or more being preferred. There are many attractive sites in natural settings and cultural heritage sites readily available through concessions and leasing options; • Zambia’s unique cultural heritage, including sites of scenic, cultural, artistic and historic interest offer an abundance of opportunities for campsites, lodges and caravan parks. Potential also exists to develop museums, theme parks and galleries and cultural centres these are very much encouraged especially in co-operation with the local investors and local communities; • Adventure tourism, particularly for both domestic and foreign markets, including paragliding, rock climbing, bungee jumping, white water rafting, hot air balloon trips, hang-gliding, bungee jumping, snorkelling are extremely popular in the region and are only but a few of the many opportunities available in the region;

Mutomboko ceremony in luapula - chief mwata kazembe

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• Water sports activities, with Zambia’s abundance of lakes and rivers makes it the perfect site for sailing, waterskiing, canoeing, white water rafting, boat charter services, snorkelling scudding and cruises; • Other sporting activities, such as horseback riding,

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golf and tennis, are well suited to local conditions, with the compilation of sports based holiday packages a possibility. Wedding holidays, honeymoons, and long stay holidays for philanthropic oriented tourists are also possible to arrange, allowing visitors to interact and volunteer with local peoples and communities. All in all Zambia offers a plethora of tourism holiday experiences and an array of investment opportunities why not come and enjoy some of them in a most pleasant and relaxing atmosphere as well as being part of growth of this vibrant and stimulating sector.

Deck Sunrise at Ndole Bay Lodge on the banks of Lake Tanganyika

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The Voctoriaâ&#x20AC;&#x2122;s Fall at sunset

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THE ARTS CAFÉ 1878 Mosi-oa-Tunya Rd (across from Protea Hotel) Box 60395, Livingstone Tel: +260-213-323346 or +260-977-371700 lipafzm@yahoo.com www.lipaf.org The Arts Café, in Livingstone Zambia, doubles as both a restaurant and bar serving traditional Zambian dishes, while also serving the community as a centre of cultural activities in Livingstone. Home of the Livingstone Performing Arts Foundation (LiPAF), it boasts a 90 seat theatre where feature cultural theatre performance take place five days each week. Within the Arts Café, visitors can participate in traditional craft workshop activities, browse the exhibit of works by local artists (organized by the Visual Arts Council), or shop for traditional handicrafts in the small curio. The Arts Café is considered one of the best places to enjoy dinner, drinks, or both, on a patio listening to great live African music, watching a traditional theatrical dance show, or meeting and mingling with local residents.

employ people in the arts, sponsor orphan children in schools, support several schools, children’s sports programs, and assist families in need. At the time of publication, LiPAF has grown into an organization that employs over twenty people and has supported numerous community projects. Other initiatives include a program of scholarships, a clean water project, art classes, pen pal programs, a sports academy and a farm that serves as an employer of local citizens and as a place for an agricultural training program. A visit to LiPAF guarantees you will be warmly welcomed; you will enjoy the food, drink and performances, and meet incredible people from both the Livingstone area and the wider world.

BUSHTRACKS AFRICA PO Box 60719 Livingstone Tel: +260-213-323232 Fax: +260-213-324434 victoriafalls@bushtracksafrica.com www.bushtracksafrica.com www.gotothevictoriafalls.com With offices located in four major tourist centres surrounding Victoria Falls and Zambia (Livingstone, Victoria Falls, Kasane and Lusaka), Bushtracks Africa is perfectly situated to provide a complete solution for all travel requirements in Zimbabwe, Zambia, Botswana and Malawi. They professionally organise and book all forms of travel to these magnificent areas.

Arts Cafe, Livingstone

Bob and Marilyn Gregory moved from Canada to Zambia in January 2009 to establish the LiPAF, which serves as a unique self-sustaining NGO that equally preserves and promotes Zambian culture. LiPAF simultaneously provides employment and funds to local residents. The Arts Café is a unique nexus of activity and interest for both local residents and tourists alike. The Arts Café provides visitors with authentic elements of the local culture, food, and people through the medium of theatrical dance performances. The café also serves as the Livingstone venue of choice to showcase truly local musical talent. Great traditional food and atmosphere, along with an uncanny blend of Canadian and Zambian hospitality attract both local residents and visitors, and keep them coming back for more. Capitalizing on the tourist market in Livingstone, LiPAF generates revenue from ticket sales for its theatre performances, which are then used to

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Bushtracks Africa, set up as a destination Management Company, can provide you with the latest information and suggestions regarding tours, accommodation, dinners and activities. With the largest fleet of vehicles in Livingstone and Kasane, Bushtracks excels at providing fast, efficient, comfortable, and modern air-conditioned vehicles for transfer services and tours. Having won the tender to manage all of Sun International Group’s activities, Bushtracks has become one of the most well-established and knowledgeable destination management companies to handle all types of tours, groups and conferences in the region. Bushtracks provides a full range of itineraries, activities and services including the most exquisite and unique ways of experiencing Victoria Falls such as The Royal Livingstone Express and as well as a wide selection of other experiences. Partnerships with hotels and safari lodges throughout the country enables Bushtracks Africa to provide the best of what Zambia has to offer. Whether in Lusaka, South Luangwa, the Lower Zambezi or Kafue, Bush-

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Bushtracks provides fast, efficient, comfortable, and modern air-conditioned vehicles for all transfer services and tours

For those adrenaline junkies seeking to experience the thrills that Livingstone and the Victoria Falls have to offer, Bushtracks offers white water rafting, skydiving, bungee jumping, abseiling, jet boats barrelling down the river at over 100 km/h, and the once in a lifetime opportunity to swing across the gorge. Other activities include segway tours, cultural tours of Livingstone and Victoria Falls, visits to the Railway Museum, Livingstone Museum, the Mosi-oa-Tunya game drive, elephant interaction experiences, elephant backed safaris, horseback riding safaris, 4x4/quad safaris, the Royal Salon and Spa experience as well as golf.

tracks Africa is partnered with a wide-range of hotels and safari lodges that provide guests with a superb variety of activities. However, Livingstone is where the bulk of Bushtracks Africa activities are on offer. A variety of tours to the Victoria Falls are on offer from a simple guided tour of the Falls, to a number of unique tours such as: the Mists of Time tour elaborating on the historic significance of the Falls, a tour to witness the spectacular lunar rainbow, a tour of the infamous Victoria Falls Bridge, a tour of the Falls from the base of the gorge under the spray of the mighty Victoria Falls, and the spectacular tour of Livingstone island itself, from which the Falls were first witnessed by Europeans. Helicopter flights over the Victoria Falls allow for amazing aerial views of the Falls and micro-light flights provide a unique thrilling experience. On the water Bushtracks provides stunning Zambezi River cruises, Canoe Safaris, fishing excursions, and many other activities that can be tailored to your desired experience.

The Royal Livingstone Express is the ultimate fine dining experience, taking guests back in time to the age of the great steam engine. Bushtracks Africa and Sun International have teamed up to offer an incredible dining experience aboard the historic Mulobezi Railway line, one of the former largest private railway networks in the world - an experience not to be missed for the connoisseur of fine food and historical experiences.

Segway tours organised by Bushtracks offer you a unique experience of visiting Livingstone and the surrounding area

The Royal Livingstone Express, the ultimate experience in Livingstone

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CHAMINUKA LODGE Andrew Sardanis Chairman PO Box 35370, Lusaka Tel: +260-211-213303/4/5/225432 Fax: +260-211-222815 information@chaminuka.com www.chaminuka.com Chaminuka is a luxury lodge located on a hill overlooking Chitoka Lake. Only 45 minutes outside Lusaka, Chaminuka is a perfect safari retreat for the day or weekend. It is famous for its impressive art collection, which can be found throughout the lodge, restaurant and garden.

vate, enjoying the glorious panoramic views across Chaminuka’s African Eden, which melts into the wilderness beyond. Sundown cocktails are served at the Lupili Insaka and Deck, overlooking Lake Chitoka, from where you can watch some of the most glorious sunsets of Africa. Chaminuka has many activities on offer that cater to their guests’ schedules. They have impressive Game Drives (morning, afternoon and evening drives in open top safari vehicles, conducted by qualified guides), Bush Walks, Horseback Safaris, Fishing and Boating, Bird watching (more than 300 species of birdlife have been recorded in the area), and visits to local villages, schools, churches and the Kaposhi cheese factory ending at the “Cave” with a Wine and Cheese tasting. Using as many organic, locally grown products as possible, Chaminuka’s food is a combination of the best international cuisine, transformed into a Zambian culinary delight. Lunch is served by the swimming pool. It is a barbeque and buffet offering a mixture of influences – French, Italian, Greek, Eastern Mediterranean and Oriental cuisine. It provides an array of dishes to satisfy all tastes.

The real ‘Bush Bedroom’ at Chaminuka Lodge

Chaminuka has the largest private game reserve in the country with 72 species of wildlife including elephants, giraffes, lions, antelopes, zebra, and many more. Walking, driving and horse riding safaris are available. The lodge’s swimming pool and Jacuzzi in the garden are a delightful way to cool off from the hot African sun. The lodge has thirty separate suites, each with ensuite bathroom and air conditioning. They are all elegantly decorated in a fusion of contemporary and traditional African themes. In-room amenities include TV, Mini-bars, safes and hairdryers. Chaminuka also offers free valet and laundry service, Nanny and babysitting services, health and beauty treatment, broadband internet access and cellular and land line telephone access.

Dinner is served in the terraced restaurant and offers a variety of Zambian game dishes along with international dishes. Vegetarians and those with special dietary needs can be individually catered for. Do not miss this luxurious and intimate Zambian game and river lodge!

INTERCONTINENTAL HOTEL Andrew Hosking General Manager Haille Selassie Ave. PO Box 32201, Lusaka Tel: +260-211-250000 Fax: +260-211-250895 www.ichotelsgroup.com

For business events and private functions, Chaminuka provides unique conferencing and wedding facilities with fully equipped conference rooms and an elegant dining room for private functions. This makes it the perfect venue, away from the hustle and bustle of Lusaka, in a peaceful and secluded setting. Chaminuka also has several ‘Insakas’ – village style lounge areas – where guests can relax in pri-

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The Intercontinental Lusaka sits in the heart of Lusaka’s commercial and administrative district. Recently renovated, the hotel counts 224 rooms of the highest standards, a restaurant, a swimming pool and a spa and health club. The highest levels of information technology have been installed for the convenience of the guests with wireless high-speed Internet access in all the rooms and hotel facilities. Business travellers will find improved, extra-large workspaces, private meeting lounges and enhanced dining facilities on the executive InterContinental Club floor. The on-sight business centre caters to any business travellers’ needs, offering coping, colour printing, computer and high-speed Internet access, courier services, faxing and scanning. The Intercontinental Lusaka also offers the best conferencing facilities, with 9 meeting rooms hosting up to 700 persons for prestigious banquets, receptions and conferences. The Savannah restaurant offers a casual and friendly ambience serving the very best of Zambian and

international cuisine including traditional local dishes and Spanish, Greek, Moroccan and Lebanese influenced food. A wide variety of buffets, barbecue and a la carte menu are available. The Safari Bar is the meeting place in Lusaka for a beer or a delicious cocktail. Guests and outsiders alike can come and enjoy a relaxing drink at the bar or on the comfortable sofas. The InterContinental’s health and fitness centre is fully equipped and offers a sauna, steam massage, aerobics classes, step-dance classes, karate classes, cardio vascular training sessions, free weights, modern weight machines, on-sight fitness trainers, an outdoor pool, and three tennis courts. Guests can also enjoy the many travel services and retail shops located in the hotel’s shopping centre. The Intercontinental offers the best levels of service and attention to details and is one of the most comfortable places to stay within Lusaka.

Speciality cave Dining at Chaminuka Lodge

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JULS AFRICA LIMITED -TRAVEL, CAR HIRE AND TOURS Main office: Plot 5507 Libala Rd, Kalundu, Lusaka Tel: +260-211-292979/293972 Fax: +260-211-291246 juls.travel@travelport.co.zm www.julsafrica.com Juls Africa Limited provides travellers with a onestop shop for all travel services. Offering International and Domestic Air Travel, Tours, Car Hire and Guest House lodging, their experienced travel consultants are able to co-ordinate trips to any destination in the world with ease. Their team of expert Tour Operators can organise your tailor-made dream adventure holiday to any destination in Zambia, regionally or internationally. Tours and lodging services are provided to all top domestic tourism destinations such as: The Mighty Victoria Falls, The Lower Zambezi National Park, South Luangwa National Park, and Kafue National Park.

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Juls Africa Limited owns a selection of air-conditioned vehicles. This range includes minibuses, four-wheel drive vehicles and saloon cars. To further cater for travellers, they offer both self-driven and chauffeur-driven vehicles. Their comfortable Guest House is most certainly a totally unique place to stay. Situated on a desirable residential part of Lusaka, this beautiful “home from home” is amidst spacious lawns and gardens providing guests with quiet and safe surroundings. Amenities such as a tennis court, swimming pool, satellite TV, sauna, and outdoor braii (barbecue) are available. Home-cooked meals and self-catering facilities are provided upon request. Not far from the city centre and centrally located just 20 minutes drive from the airport, a 10 minute walk to the Mulungushi Conference centre, and major shopping centres, cinemas, and numerous restaurants, guests are fully able to experience what Lusaka has to offer. Their conference facility caters for groups of 30 people or more. Self-catering Weddings, Birthdays, children and Kitchen parties or “special occasion photo shoots” are accommodated.

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Due to its unique location, Juls Guest House is an ideal transit stopover for those who need a break from their journey en-route to the Copperbelt, Livingstone or to one of the many game parks throughout Zambia. Their Self-catering facilities are ideal as a temporary home for those deployed on short term assignments to Lusaka. Conference rooms and services are also available. Whatever you do when you spend a night at the Juls Guest House in Lusaka, whether it is be to sample some of the fine restaurants around the city or simply trying Juls’ delicious home-cooked meals or out venturing on one of the many tours they offer, you can look forward to ensuring that your stay in Zambia is a memorable one.

LIVINGSTONE TOURISM ASSOCIATION (LTA) Kinsley Lilamono Chairman of the Board PO Box 60927 Livingstone Tel: + 260-213-322365 info@livingstonetourism.com www.livingstonetourism.com

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The Livingstone Tourism Association (LTA) is tasked with promoting the greater Livingstone area as a preferred tourist destination through marketing the many products and services of its members. Representing the ‘tourism capital of Zambia”, the LTA also plays a vital role in recommending policies, programs, and legislation, which are responsive to the needs of the tourist industry. Through the collective energy of its members, the LTA facilitates and implements capacity building in both established market segments and potential new growth areas in the tourism industry. Working from a three year strategic plan, LTA has recently embarked on an action plan to rebrand Livingstone, improve marketing effectiveness, increase membership to include service related industries, and expand benefits for its members. In so doing, LTA recognizes the impact of tourism on economic growth in the country and the benefits to the citizens of Livingstone and Zambia.

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PROTEA HOTEL GROUP

SAFARI PAR EXCELLENCE

Mark O`Donnell Manager Director Office Suite, 2nd Floor Protea Hotel Lusaka at the Arcades Shopping Centre PO: Box 51018 Lusaka Tel: +260-211-252402 / 5 / 6 Fax: +260-211-252441 odonell@uniongold.co.zm www.proteahotels.com/zambia.html

PO Box 60407 Livingstone Tel: +260-213-321629 Fax: +260-213-326629 Email: safpar@zamnet.zm zaminfo@safpar.com www.safpar.com / www.safpar.net

Protea Hotel Group was formed in 1984, with an initial base of four managed properties that were controlled by Otto Stehlik and his partners. These South African properties were the Heerengracht and Capetonian Hotels in Cape Town, the Protea Gardens Hotel in Johannesburg and the San Lameer resort on the KwaZulu Natal South Coast. A rapid expansion programme followed and within a few years Protea Hotel Group offered accommodation right across the three-, four- and five-star spectrum. Every hotel was refurbished and upgraded and a higher star grading was obtained. Bankrupt hotels were turned around and put on a profitable financial footing. Today, Protea Hotels is the largest hotel group in Africa with the most extensive network of over 100 fine hospitality establishments in nine countries on the African continent. Protea Hotels Zambia is 97.5% owned by Union Gold, a local company that also owns the Spar supermarket brand in Zambia, among other business interests. A private businessman owns the remaining 2.5%. The group owns the franchise for South Africaâ&#x20AC;&#x2122;s Protea Inns and Hotels (Pty) Ltd.

Operating for over 20 years as one of Southern Africaâ&#x20AC;&#x2122;s preeminent adventure activity and safari operators, Safari Par Excellence (SAFPAR) operates a lodge on the Zambezi River, offers canoe safaris on the lower Zambezi River and serves as adventure activity specialists in the Livingstone and greater Victoria Falls region. SAFPAR offers a full range of accommodation options available near to the Victoria Falls and throughout the Livingstone area. SAFPAR owns its own establishments in Livingstone and operates in partnership with Thorntree River Lodge, The Zambezi Waterfront, Bushfront Lodge, and the David Livingstone Safari Lodge & Spa. SAFPAR provides their services to the Three Cities Group of lodges and other establishments in the Lower Zambezi and Victoria Falls regions. A wide variety of activities offered at and around the Victoria Falls include: River Boarding (surfing the rapids on body boards accompanies by a qualified guide), kayaking, jet boat rides, white-water rafting, river cruises and more on the Zambezi River, to bungee jumping, abseiling, helicopter rides, micro-light flights and other aerial adventures at Victoria Falls. Also on offer are lion encounters, elephant back safaris,

Protea Hotels Zambia is the largest branded hotel group in the country offering seven accommodation establishments as of 2011. They have two properties in Lusaka, the Protea Hotel Safari Lodge located 40km outside of Lusaka, Protea Hotel Chingola, Protea Hotel Livingstone, Protea Hotel Chipata and the newly launched Southern Belle, which is the largest houseboat on Lake Kariba. The trusted Protea Hotel brand offers guests consistent high quality of service and comfort at an affordable rate. Their accommodations range from private game reserve getaways at the Protea Hotel Safari Lodge or high-end comfort at any one of their urban properties. Whether staying in Lusaka, the Copperbelt, Livingstone, or Chipata, Protea Hotels offers modern, comfortable and conveniently located accommodations. Rafting down the Zambezi with SAFPAR

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horseback riding, canoe trips, game drives, and cultural tours to local villages in and around the Falls and Livingstone area. SAFPAR also offers a variety of canoe safaris in the Lower Zambezi. Such safaris include a short 3 day Canoe safari, The Island Trail camping canoe safari from Chirundu to Chongwe, The 5 in 1 River Run a 4 night/5 day canoe safari through the middle of the Zambezi River including game drives, the great Zambezi Trail taking guests through the entire length of the floodplains to the remote Mupata Gorge, and the Zambezi Explorer Safari offering guests an experience to cover the entire length of the Zambian portion of the Lower Zambezi from the base at Kariba Gorge to the border town of Feira near Mozambique. SAFPAR’s works with several lodges in the Lower Zambezi to offer accommodation, these include Kayila Lodge, Chongwe River Camp, and Mwambashi River Lodge. There are many other combination packages and safari tours provided by SAFPAR that suit the schedule and desired experience of everyone.

SANCTUARY RETREATS PO Box 782607 Sandton, 2146, South Africa, Tel: +27-011-438-4650 Fax: +27-086-218-1482 www.sanctuaryretreats.com Sanctuary Retreats are a carefully selected collection of the finest luxury lodges and camps in Zambia. Sanctuary Retreats is the epitome of “luxury in the wilderness” by offering travellers a wide variety of unique properties and private tented camps in each of Zambia’s stunning luxury vacation destinations. Each Sanctuary lodge or camp is developed taking into full account the environment, the animal’s habitats, the people and cultures of the area. The result is a unique and fulfilling travel experience for guests, with exceptional service and experienced local guides. Sanctuary offers guests an amazing selection of accommodation options in different parks throughout Zambia each providing visitors with a unique experience. These comprise of; Sanctuary Sussi & Chuma in Livingstone, The Sanctuary Chichele Presidential

A unique Lion Encounter experience, Thorntree River Lodge, Livingstone

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Lodge, which was originally built for the first president of Zambia, Mr. Kenneth Kaunda, Sanctuary Puku Ridge Camp and the seasonal Sanctuary Zebra Plains in South Luangwa National Park, and Sanctuary Zambezi Kulefu Camp, based in the Lower Zambezi.

SOUTHERN SUN RIDGEWAY HOTEL Adrian Penny General Manager Corner of Church Rd. and Independence Ave. PO Box 30666, Lusaka Tel: +260-211-251666 / Fax: +260-211-251501 adrianp@southernsun.co.zm www.southernsun.com Southern Sun Ridgeway Hotel is located 4km from the city centre and only 27km from the airport. Special for business and leisure travellers, this hotel accommodates guests with the traditional warmth and hospitality for which Southern Sun is known. The hotel is filled with a hard working and friendly staff, making guests feels warm and welcomed. Southern Sun Ridgeway Hotel has 155 recently refurbished and decorated rooms, they have air conditioning, a modern bathroom with bath and shower, electric razor plug, telephone, colour TV with M-Net Movie Channel, BBC, CNN and Super sport, and tea/ coffee making facilities. Free high-speed wireless Internet access is available in the rooms and throughout the premises. Non-smoking rooms and rooms designed to suit the disabled are also available.

The hotel is perfectly equipped to cater for the discerning business traveller, offering secretarial services and several conference rooms that can accommodate from 8 to 200 people. The Banqueting Room is suitable for workshops, seminars and functions and can accommodate up to 150. The hotel also boasts one of the finest restaurants in Lusaka, The Musuku Restaurant., offering diners a scenic view across the hotel’s crocodile pond. ’Al fresco’ dining is a popular choice on the outside terrace. The Southern Sun Ridgeway also has popular pub, which is the perfect lively setting for a casual lunch or pre-dinner drink. Every Wednesday evening the hotel management hosts a free cocktail party at 6pm as a way to facilitate encounters between guests. The local business community also frequently attends the party. Overall, the Southern Sun Ridgeway Hotel is an ideal place to stay in Lusaka, as it is the perfect balance between comfort, convenience, and luxury. “The Southern Sun Ridgeway Hotel provides a warm and comfortable environment that offers guests the best value for their money in Lusaka. This has been an almost unanimous response from the guests themselves and via the internet reviews.” Adrian Penny GM of Southern Sun Ridgeway Hotel.

The hotel grounds are decorated with beautiful landscaped gardens and the pool area is an oasis perfect for relaxing on evenings and weekends. The on-sight gym is fitted with modern equipment, ideal for a firstrate workout.

SUN INTERNATIONAL Joanne Selby General Manager PO Box 60151 Livingstone Tel: +260-213-321122 Fax: +260-213-322739 joanne.selby@zm.suninternational.com www.suninternational.com

Lounging by the pool, sipping on cocktails is the way to see the African sunset at the Southern Sum Ridgeway, Lusaka

The luxurious Royal Livingstone Hotel perched on the banks of the Zambezi River just a stone throw away from the mighty Vic Falls

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Sun International Hotels, Resorts and Casinos allow you to immerse yourself in the full range of holiday experiences. Sun International Zambia owns and operates two spectacular hotels in Livingstone, The Royal Livingstone and the Zambezi Sun. Both are located on the edge of the Zambezi River, a mere stone’s throw away from the Victoria Falls. Both offer an incredibly unique experience with zebras, giraffes, impala and other game roaming the grounds of both hotels. Guests can be taken on private walking safaris to see other animals hiding deeper in the bush. A stay at either will gain you access to the Mosi-oa-Tunya National Park, home to the mighty Victoria Falls, without being subjected to park fees each time you enter. The sound of the thundering water and the sight of the mist can be witnessed from both Sun International hotels. Guests will not be able to find a better base from which to comfortably explore the Vic Falls in style. The luxurious five-star Royal Livingstone Hotel is named in honour of the explorer Dr. David Livingstone, and its interior design reflects the elegance of days gone by using an African architectural style. The Hotel consists of a series of 17 colonial-style buildings, the main hotel is a sequence of thatchedroof buildings, mostly inspired by African influences, and incorporates a lounge, restaurant and bar. A classic swimming pool visually links the waters of the river with the terraces of the hotel. The resort offers an uninterrupted view of the Zambezi River and is the ideal place to curl up with a book that can be sourced from the well-stocked library, or enjoy a drink at the waterfront deck bar and bear witness to one of the greatest sunsets on earth complimented by the mist and sounds from the mighty Victoria Falls. The rooms are located within two-storey clusters, each with approximately 10 ensuite air-conditioned rooms, offering private balconies or terraces. Interior furnishings accentuate the influences of Africa and translate into an atmosphere that reflects the essence of African Bush life. The nearby 3-star hotel, The Zambezi Sun, located on the edge of the eastern cataract of the Victoria Falls, captures the richness and diversity of Zambia’s past. Inspired by diverse African influences, the Zambezi Sun architecture reflects the vast surrounding wilderness, and presents guests with the unique opportunity of being incredibly close to the Victoria Falls. The Zambezi Sun offers travellers the opportunity to experience the wilderness, wildlife, great food and a wide variety of activities at, and surrounding, the Victoria Falls. With a stunning one of a kind swimming pool, exterior/interior bar and restau-

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rant, accompanied by the sounds of traditional music coming from the adjacent stage, the Zambezi Sun provides an atmosphere second to none.

The perfect location for a little relaxation time at the Zambezi Sun Hotel

The Zambezi Sun is a 212-room hotel appealing primarily to families and conference delegates. The guest rooms are designed to acknowledge their African roots. During the early evening the dark outline of the hotel is set against iridescent curls of smoky vapour that dance above its roofline rising from the magnificent Victoria Falls. Responsible tourism is the foundation upon which Sun International Zambia conducts its daily business. It has subsequently been recognized as the overall winner of the Imvelo Awards for Responsible Tourism, in addition to receiving two other awards for “Best Practice Economic Impact,” and “Best Social Involvement Programme.” Sun International takes its role as a stakeholder in the community very seriously. In doing so, it has embarked on several developmental projects and partnerships with local communities in order to enhance sustainable sources of revenue in the region. Sun international Zambia has partnered with others to assist local orphanages with educational materials, foodstuffs, clothing and other everyday needs. The company also sits on the Livingstone HIV/AIDS and malaria task force committees and is very active in making decisions that influence the health of thousands of Livingstone residents. In efforts to bring about positive change to the Livingstone education system, the group has partnered with the government and other cooperating partners to improve the facilities at the Zambezi Basic School, Mukini Basic School, and Kazungula GRZ Primary School. Renovations to classrooms have been undertaken and in some cases, additional classroom blocks have been built.

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Involvement in several hydroponic and open-field farming initiatives have also been an area of focus for Sun International Zambia. An onsite, hydroponic greenhouse and propagation house at the resort extends to two farming blocks for the blind in Linda and Mapenzi (more than thirty households of 4-6 people each), one farming block of 5 acres for widows and for women with HIV/AIDS in Nsongwe, in addition to the women’s mushroom growing project in Maramba. The agricultural project also encompasses about 387 small-scale farmers spread across Livingstone. A local farmer’s market project has also been initiated by the Sun International Group to empower local individual farmers to develop their agro business. Farmers from around the Livingstone area are encouraged to grow various fruits and vegetables and supply them to Sun International Zambia. Farmers bring their produce to Sun International Warehouses from which they are purchased; excess produce is sold to nearby lodges and individuals. This program supports over 300 small-scale farmers.

and harmful bacteria to produce nutrient enhance soil, with no negative environmental impacts whatsoever.

Other initiatives include an earth worm farm project with the objective of managing organic wasted from both the Zambezi Sun and The Royal Livingstone Hotels. Located on the resort’s premises, the farm has approximately 60,000 composting earthworms that feed on a variety of decomposing organic waste

The Marine Building-Ground Floor-22 Gardiner St. Durban, 4000, South Africa Tel: +27-031-310-6900 Fax: +27-031-307-5247 ceres@threecities.co.za

The Sun International Zambia in partnership with Agribusiness in Sustainable African Plant Products (ASNAPP) has developed a 2,500 square metre vegetable garden at St. Joseph’s hospice. St. Joseph’s hospice was established to provide physical, material, spiritual, and emotional support to the terminally ill. The garden provides a stable source of fresh vegetables and income from the sale of excess produce. This income can then be used to acquire equipment and material needed at the hospice. This initiative has enhanced the self-sustainability of the hospice. ASNAPP is also providing training in gardening, so that the hospice can produce high quality produce and high yield crops.

THE THREE CITIES GROUP

David Livingstone Safari and Spa welcomes you through their doors

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The Three Cities Group was formed in 1988 as hospitality services group offering high quality services in the tourism industry. Today, the Group manages and markets over 30 top quality tourism and leisure properties and has a strong network of sales experts working out of Johannesburg, Durban, Cape Town and London. Its distinctively unique portfolio of properties includes: City Hotels, Resorts, Exceptional Safaris, three campuses at The International Hotel School (I H S) and the largest Marine Theme Park in Africa – uShaka Marine World in Durban. Each hotel maintains its singular identity whilst being marketed under the Three Cities Group brand. Each property has its own individual personality, quality accommodation and facilities appropriate to each location however all live up to the Three Cities Group’s standard of excellence. The Three Cities Group’s unique portfolio of properties offers a diverse range of Africa’s finest hotels, resorts and game lodges situated in the major tourist and business centres of Southern Africa. In Zambia, their portfolio include the stunning Thorntree River Lodge, which is located within the Mosi-oa-Tunya National Park, home the Victoria Falls and the David Livingstone Safari Lodge and Spa, also located

in Livingstone within the palm-covered banks of the Zambezi River. In addition to the activities provided by both Thorntree River Lodge and the David Livingstone Safari Lodge and Spa, The Three Cities Group of Lodges in Zambia is partnered with Safari Par Excellence (SAFPAR). SAFPAR is one of Southern Africa’s preeminent adventure activity and safari operators. SAFPAR offers canoe safaris on the lower Zambezi River, and serves as adventure activity specialists in the Livingstone and greater Victoria Falls region.

VOYAGERS Molly Care Manager PO Box 37609, Lusaka Tel: +260-211-253082 / 3 / 4 Fax: +260-211-253048 travel@voyagers.com.zm www.voyagers.com.zm Voyagers is a complete one-stop travel provider for the Lusaka region. They provide services from the

Sipping a sunset aperitif on the banks of the Zambezi at Thorntree River Lodge, Livingstone

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ordinary to the extraordinary, from honeymoons to hotels, flights to fly-fishing, tailor-made safaris, beach holidays and car hires to corporate retreats. Voyagers are transport experts specializing in the Zambian market and differentiating themselves from others by their extensive knowledge of this vast country in the very heart of the continent that is still wild and beautiful. This is the real Africa. Zambia has a rich cultural heritage and wonderful people, complimented by the breathtaking scenery of the Victoria Falls, one of The Seven Wonders of the Natural World; and the South Luangwa National Park, acclaimed as one of Africa’s finest wildlife sanctuaries. Voyagers is a proud member of the Carlson Wagonlit Travel Partners Network and offers you the convenience, service and security that only a local, Zambian-based company can provide.

ZAMBIA TOURISM BOARD Stein Liyanda Managing Director PO Box 30017, Lusaka Tel: +260-211-229087 / 90 Fax: +260-211-225174 stein.liyanda@zambiatourism.org.zm www.zambiatourism.com The Zambia Tourism Board (ZTB) is a statutory body established under the Tourism Act No.24 of 2007. Its mandate is to market and promote Zambia as a tourist destination within and outside Zambia. Currently the Board has 5 established offices in Lusaka (Head office), Livingstone, Pretoria (South Africa), London (UK) and Washington DC (USA). Zambia is home to one of the seven natural wonders of the world, the Victoria Falls, which is also known as the Mosi-oa-tunya (literally translated means ‘the smoke that thunders’). It is a nation of friendly and warm people, full of diverse cultures resulting in more than 30 colourful annual traditional ceremonies. With a dedicated 250, 000 square metres of national parks and game management areas, a touch over a third of Zambia’s land mass, the whole country north to south, east to west is filled with big concentrations of wildlife, waterfalls, rivers, inland beaches and beautiful scenery. These sites are breathtaking and magnificent in their natural beauty. Zambia is an oasis of peace and has enjoyed stability since independence 46 years ago. All of these

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wonderful attributes are complimented by a wonderful climate and central location in Southern Africa making Zambia a prime choice tourist destination. In line with its mandate to promote and market Zambia’s tourism products, the ZTB has undertaken a number of different marketing activities that include attending fairs and road shows in both the domestic and international markets. Tourists to Zambia have a myriad of opportunities for a memorable holiday. Tourists can also witness the annual migrations in Liuwa National Park and Kasanka for the wildebeest and fruit bats respectively. “Zambia has a lot of tourist attractions on offer. Once the country is promoted and marketed, this will create demand, drive investment and therefore, help us reach our goal of making tourism the second most relevant sector to the Zambian economy after mining.” Timothy Mushibwe Board Chairman Zambia is currently seeking to greatly increase its share in the regional tourism market and increase the current number of visitors to Zambia per year from approximately 900,000 to 3.5 million within the next 5 to 10 years. These ambitious figures can easily be reached once all players in the sector work together and continue to embark on infrastructure developments that are key to sustainable growth. ZTB invites the various service providers, ranging from transporters to hoteliers to compliment their campaign of promoting Zambia as a world-class tourism destination and consider extending their services to Zambia and reap the vast opportunities available. “Through our activities we hope to ensure that we position Zambia as a prime tourism destination, not only domestically and regionally, but also internationally. Based on all the beauty that Zambia has to offer, our country should be viewed as a must see destination in Africa.” Stein Liyanda Managing Director

THE ZAMBIAN SAFARI COMPANY Nickson Chilangwa Managing Director Farmers House, Cairo Rd.

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PO Box 35765 Lusaka Tel: +260-211-222941 / 231450 Fax: +260-211-224 915 reservations@zamsaf.co.zm The Zambian Safari Company was incorporated in January 1997 as a subsidiary of City Investments. The main focus was to spearhead the marketing of Zambia as a tourist destination with special attention on marketing less known areas of Zambia away from the traditional tourist routes. The Zambian Safari Company is a registered travel agent and tour operator providing general travel agencies services to the travelling public and representing most major airlines operating in Zambia. They further provide wholesale and packaging for the Zambian Tourism product thereby attracting foreign tourists to Zambia. In Zambia they provide conducted and package tours to their visiting tourists. The Tours division expanded at the beginning of 2006 when they acquired two â&#x20AC;&#x153;Marcopoloâ&#x20AC;? coaches for the provision of travel services. The Agency can also help plan and book a trip to any destination in Southern Africa. The Zambian Safari Company has many years of experience creating quality holidays throughout Zambia and Southern Africa. Each lodge they work with is reviewed for quality, facilities and service and they ensure that the same standard of excellence is maintained annually.

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The Zambian Safari Company aims to take Zambian tourism to the next level by selling Zambia to the outside world as a tourism destination of choice through travel shows, road shows, the Internet and other available channels. They work with other local tourism operators in providing high quality tourism services to both local and international tourists. The agency aims to open up less visited areas of Zambia with affordable and accessible accommodation to both local and international visitors alike, whilst providing the highest level of service possible. They also strive to be at the forefront of promoting Corporate Social Responsibility in the tourism sector by initiating training and highlighting CSR issues in areas such as eco-tourism. They hope to ensure that the tourism sector in Zambia can consciously aim for value creation in the three dimensions of profit, people and environment and maintain relationships with various stakeholders based on transparency, dialogue and responding to legitimate demands from society. The Zambian Safari Company is a member of the following organizations: - International Air Transport Association (IATA) accredited - Travel Agents Association of Zambia - Tour Operators Association of Zambia - Africa Travel Association.

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AGRICULTURE

It takes more than one day for an elephant to rot Zambian proverb

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THE HONOURABLE EMMANUEL T. CHENDA MINISTER OF AGRICULTURE AND LIVESTOCK

Dear Readers, Zambiaâ&#x20AC;&#x2122;s vast expanses of rich undeveloped land with free flowing and easily accessible water provide extensive potential for agricultural production. This coupled with an ideal climate suitable for the production of exportable crops presents an opportunity for investment. Agriculture remains the priority sector in achieving sustainable growth and reducing poverty in Zambia. This is because the country has immense natural resources such as land, water and fertile soils to support agricultural activities. In addition, over 80 percent of the rural population depends on agriculture-related activities for their livelihood. The growth of this sector is therefore important for the attainment of the long-term vision for Zambia to become a prosperous middle-income nation by 2030. The agricultural sector continues to be a strategic area of focus in promoting growth, reducing poverty and creating employment. This is being done through enhancing investment for sustainable agricultural production and productivity of crops, livestock and fisheries. There is great investment potential in the agriculture sector and the government is undertaking programmes to facilitate investment in agriculture. The strategic focus under crop production is the development of irrigation and farm blocks, enhanced research and extension services, provision of farming inputs and promotion of agricultural credit, and promotion of utilization of improved seed varieties. To further expand agricultural production, the government has embarked on a programme to open up viable farm blocks in various parts of the country to be involved in primary production and value addition. Development of basic infrastructure such as roads, bridges and electrification is underway through various government initiatives. It is recognized that the agriculture production needs to be commercialized for the sector to meaningfully grow. As such we are increasing crop production through expanding areas under cultivation and irrigation as well as increased productivity through the use of improved seed varieties and increased linkages between research and extension services. In addition, Zambia has continued to promote the increased use of sustainable farming practices including conservation farming, agro-forestry, climate change adaptation and mitigation, and control of crop diseases to ensure that climate change is mitigated and that the agricultural production base is sustained. Appropriate adaptation measures are also being developed and implemented to minimize the adverse effects of climate change. In order to tap into Zambiaâ&#x20AC;&#x2122;s water resource, the government has embarked on irrigation development programmes for all categories of farmers and it is envisaged that more investment irrigation is required given the enormous potential. With regard to the livestock and fisheries sectors, it should be noted that the main thrust of the livestock sub-sector is to increase livestock production through prevention and control of livestock diseases, improving

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production and productivity of the various livestock species and promotion of the public-private partnership in value addition and processing of livestock products as well as the provision of an effective service delivery and marketing of livestock products. Measures put in place to combat livestock diseases include vaccination campaigns, livestock movement restrictions, target placement, aerial spraying, and immunization campaigns. This resulted in a disease incidence reduction from 43.1 percent in 2007 to 2.8 percent in 2009. Further, to increase livestock numbers and enhance the marketability of Zambian livestock products, government has embarked on the creation of a livestock disease free zone covering Copperbelt, Central and Lusaka provinces. The Fisheries sub sector is also undergoing remarkable growth. Fish production under capture fisheries increased from 65,927 metric tons in 2005 to 84,716 metric tons in 2009. An increase by 50.8 percent in fish production under aquaculture was recorded from 5,640 metric tons in 2008 to 8,505 metric tons in 2009. Currently the fisheries subsector contribution to GDP is only about 3.2 percent due to the grossly underdeveloped aquaculture component. There is still a lot of potential in this area, which is being tapped through aquaculture development, emphasis on capture fisheries, and improved infrastructure for fisheries research and marketing as well as investment promotion.

Sincerely,

Emmanuel T. Chenda MINISTER

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Agriculture OVERVIEW Agriculture is considered to be one of the cornerstones of Zambia’s economic diversification programme and is an important source of raw materials for the manufacturing industry as well as an essential tool in the reduction of poverty and the narrowing of the rural-urban divide. Zambia has good arable land for both extensive and intensive cultivation of crops, with some 58 percent of its total landmass considered suitable for agricultural production. The country also has a pleasant climate and contains around 40 percent of the water resources of the Southern African region, thereby presenting a significant potential for widespread irrigation as well. Maize is Zambia’s dominant food crop and is produced by the majority of small-scale farms, while larger agricultural projects have given way to cash crops such as cotton, sugar and tobacco. While small-scale production for subsistence is widespread, some of the smaller farms focus on both food production and cash crops. Although maize is the main staple crop, rice and wheat are becoming increasingly important for food consumption, particularly in urban Zambia.

of the country’s workforce). Moreover, agricultural activities are the main source of income for rural Zambian women; a group that not only constitutes nearly two-thirds (65 percent) of the rural population, but are also among Zambia’s most impoverished and vulnerable. Bolstering agricultural activities and development has thus been declared as one of the government’s top priorities, fitting squarely into the 2010 Budget theme of ‘Enhancing Growth through Competitiveness and Diversification’. In the same year, the proportion of the National Budget allocated to the agriculture and livestock sectors increased from the 2009 allocation of K 1,096.3 billion to K 1,139 billion. Agriculture is also a key component of the Zambian ‘Vision 2030’ plan and the Sixth National Development Plan (SNDP) 2011-2015. Its funding levels have been set to rise to 9 percent of the domestic budget, or potentially more, in the years to come.

FOOD SECURITY Positive developments in agricultural growth over the past several years have improved Zambia’s food security due to improvements in maize production as well as increased production of other crops such as soya beans, rice and cassava. As a result, Zambia has become a net exporter of food, with substantial rising exports of cash crops such as tobacco and cotton lint, as well as food crops such as maize. Furthermore, efforts to diversify agricultural production have spurred the growth of non-traditional agricultural, horticultural, and floricultural exports, along with having a positive effect on foreign exchange earnings.

The livestock sector, while not as important as arable farming, has also expanded in recent years. In light of new objectives to diversify agricultural production, it is hoped that Zambia may, like some of its neighbours, successfully develop a vibrant livestock industry to supply both the domestic and export markets.

The Food Reserve Agency (FRA) plays an active role in the purchase of various crops from smallscale farmers, particularly those in remote areas, guaranteeing a stable and ready market for their crops. In addition, the agency has in the past been able to supply disadvantaged households with relief food through the Disaster Management and Mitigation Unit and the World Food Programme. As a result, most farmers are presently part of the agricultural marketing network, with further improvements set to focus on enhancing the capacity of the cooperative movement and developing strategies to increase Public-Private Partnerships (PPPs).

Agriculture contributes approximately 16 percent of the Gross Domestic Product (GDP), and is the source of more jobs than any other sector in the country (providing employment for some 85 percent

For the 2010 financial year, K 100 billion was allocated to the FRA to augment its ability to purchase grains, while an extra K 10 billion has been set aside for the Food Security Pack initiative designed to pro-

Maize Fields, maize is the daily staple of the majority of Zambians

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tect vulnerable households from high food prices. As an additional food security measure, silos in Lusaka have been rehabilitated with the aim of improving the grain storage capacity of the country. This programme has continued with the rehabilitation of silos in Kabwe and Ndola as well.

CHALLENGES TO AGRICULTURE Despite large and fertile tracts of arable land and a climate that is conducive to agricultural development, the sector faces numerous challenges. Lack of long-term investment in agriculture, poor rural infrastructure and generally underdeveloped rural areas have eroded productivity, while current yields of staple crops are in need of a significant increase if food security is to be ensured. Less than one-sixth (14 percent) of the total arable land is being used for agricultural purposes in Zambia. Most farmers fall into the small-scale farmer category. Commercial agriculture ventures are on the rise in Zambia are confined to a small number of large and mediumsize farms. Specifically, obstacles facing the agricultural sector in Zambia include limited access to credit, inputs and extension services; fluctuating costs of inputs; low labour and land productivity; limited market access for small-scale farmers; poor livestock management; weaknesses in the Fertilizer Support Programme (now the Farmer Input Support Programme); failure to attract adequate private sector investment; and the seasonal nature of agricultural production.

ciency of irrigation techniques, as well as expanding markets. This entails: • Increased investment in rural development, and in rural infrastructure in particular, from both the public and private sectors to boost productivity and better link farmers to markets • Targeting of support to small-scale producers of food • Improved incentive measures and subsidy schemes for provision of inputs, accompanied by an effective and efficient agricultural extension service, and robust adaptive research services that accelerate small-scale farmer adoption of appropriate technologies to boost productivity • Better terms of trade at both regional and global level for agricultural produce and inputs • Formulation and implementation of national policies and international cooperation agreements that enhance productivity for the majority of small-scale farmers • Provision of inputs at affordable costs • Development of irrigation, especially for smallscale farmers • Facilitation of evidence-based decision making by strengthening monitoring and evaluation systems, capacity of agricultural statistics as well as information communication technologies (ICTs) to provide wider access to data and information

AGRICULTURAL POLICY The Zambian government’s main priorities are to maximize the contribution of the agricultural sector to the overall Zambian GDP by facilitating and supporting the development of a sustainable and competitive industry that ensures food security at national and household level. They also are trying to facilitate poverty reduction through employment and income-generating activities provided by agricultural activities, and contribute to sustainable industrial development. While intent on ensuring that the existing agricultural resource base is maintained and improved, the National Agricultural Policy 2004-2015 also focuses on crop diversification and the opening up of new agricultural production areas, in addition to providing agricultural support services, reducing dependence on rain-dependent agriculture, increasing the effi-

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Agriculture is a key component of Zambia’s Vision 2030

Agriculture recovered strongly to grow by 12.4 percent in 2009 compared to just 1.9 percent in 2008. This growth is on account of a bumper harvest, with maize, tobacco, soya beans, sunflower, sorghum and wheat improving significantly in the 2008/9 farming season. In particular, maize production rose by 26.7 percent to 1.9 million metric tonnes, following output of 1.5 million metric tonnes in 2008. This is the largest harvest Zambia has recorded in the past ten years.

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The country experienced a modest food surplus arising from the 2009 crop harvest. Notable contributions were received from small-scale farmers supported by the Farmer Input Support Programme (FISP) and marketing services. As such, government will continue providing assistance through the FSIP to enable such farmers to attain even higher production in future.

of K 430 billion has been allocated to the FISP in 2010.

PROGRAMMES & INITIATIVES During 2010, Zambian government began to focus on: • Stabilizing fertilizer prices while making fertilizer more widely available through the Farmer Input Support Programme (formerly the Fertilizer Support Programme) • Improving credit availability in rural areas in partnership with donors • Encouraging increased investment in the sector by both small and large-scale farmers through the development of infrastructure to support farm blocks across the country • The introduction of an Agricultural Marketing Bill that will allow small-scale farmers to market their produce directly to buyers Farmer Support Programmes The government has for some years encouraged food production by subsidizing farming inputs like fertilizer, seeds and chemicals for small-scale farmers under the Fertilizer Support Programme (FSP). A review of the FSP – renamed the Farmer Input Support Programme (FISP) – was undertaken in 2009 and some recommendations were implemented for the 2009/10 farming season. This has produced a rational distribution of fertilizer and seed for small-scale farmers. As a result the number of beneficiaries of the FISP has doubled to 534,000 eligible farmers, which has increased the programme’s coverage and effectiveness. Furthermore, the efficiency of distribution has been improved through the use of institutions at the agricultural camp level rather than at the district level, and through the increased participation of community organizations. Farmers receiving fertilizer will be targeted for support from agricultural extension workers to ensure that their fertilizer is applied correctly and efficiently. With these interventions, the government expects crop yields to improve significantly. As such, a total

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A fruitful harvest is critical for the Zambian people

Infrastructure Development In order to boost investment and productivity in the sector, the development of farm blocks, characterized by large and small-scale operations co-existing in a symbiotic relationship, is being heavily pursued. The 155,000-hectare Nansanga Farm Block in Serenje District is expected to be a model of agricultural development in Zambia. When fully operational, it will resemble the Nakambala Sugar Estates – although ten times the size – with large both largescale commercial farming estates and small-scale farmers located within a close proximity to one another. The Nansanga farm block and the construction of new roads, bridges in addition to the K 3 billion that has been allocated for the construction of dams has dramatically set a precedent for further change in the agricultural sector. Nansanga is being vigorously marketed to investors, and substantial interest has already been expressed in the block. Similar infrastructure development is taking place in the Luena Farm Block in Kawambwa district. This is an area with vast potential for the development of the sugar industry, and K 3.4 billion has been provided for preliminary development work. Improving Market Access Increasing crop yields alone is not sufficient to improve the incomes of farming populations. While the FRA is a major marketing agent for small-scale farmers, it is important that an effective and sustainable crop marketing institution is established in order to enhance earnings.

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The government is presently introducing the Agricultural Marketing Bill, which is intended to enhance the access of small-scale farmers to markets and ensure that transactions take place in a fair and responsible manner. The Bill will also include provisions for warehouse receipts; which will allow farmers to access finance, borrow against the value of their produce, and enable them to purchase inputs for the subsequent farming season.

sand dams. Over time sediment accumulating at the bottom of the dam helps catch rainwater during the rainy season and prevents evaporation during the dry season.

Irrigation and Water Conservation Technology Zambiaâ&#x20AC;&#x2122;s crop production is largely rainfall dependent with a distinct production season running from November to April. Rainfall is the major determinant of crop performance in any given year, and with changing weather conditions more likely in the face of global warming, government is emphasising decreased dependence on rain-fed agriculture. There is therefore a growing emphasis on developing water conservation and irrigation technologies. The scaling up of more efficient conservation oriented agricultural practices can serve the twin purpose of increasing food production, by increasing efficiency, and mitigating the effects of climate change. The government is to spend US$ 50 million on an Irrigation Development and Support Project (IDSP) in the Southern, Copperbelt and Central provinces, financed by a loan from the World Bank. The second phase of the project will look at developing the Lumwana and Kasama irrigation sites in the NorthWestern and Northern provinces. The project is being executed under a Public-Private Partnership (PPP) agreement. Zam contains around 40 percent of the water resources of the Southern African region, thereby creating huge irrigation potential-AGR-ZAM-EBZ11 Furthermore, a number of initiatives have begun to investigate means of conserving water. Through its Conservation Farming Unit, the Zambia National Farmersâ&#x20AC;&#x2122; Union (ZNFU) is helping farmers dig waterharvesting basins, a simple and cheap technique for collecting excess water for drinking or irrigation. The water is usually retained in small dams, manually dug basins or huge underground storage tanks. In southern Zambia, the Water Harvesting Project is encouraging livestock farmers in Choma to dig ditches that collect rain runoff from roofs. The result is a series of rain collection reservoirs. Sand dams are being advocated for by the non-governmental organization Sahelian Solutions. Blocking dry riverbeds via the construction of a concrete dam creates

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Irrigation Pivots

Conservation Farming Some of the benefits of conservation farming include reduced soil erosion and better rainfall infiltration as well as improved timeliness of land preparation. The aim is for 50 percent of all farmers in Zambia to have access to conservation agriculture technology by 2015. The European Union (EU) has provided about â&#x201A;Ź 7.5 million to support conservation farming in Zambia for the period of 2009 to 2011. The funding covers 12 districts and targets 58,000 farmers. For the 2009/10 season, with the support of the Norwegian government, 189,000 farmers are using conservation agriculture technology according to programmes under the Conservation Farming Unit of the ZNFU and 42,000 farmers under the Ministry of Agriculture. About 7,000 farmers are also supported under Community Markets for Conservation (COMACO). Livestock and Fisheries Initiatives The livestock and fisheries subsectors play an important role in improving the livelihoods of not only small-scale farmers but also the greater population at large. The recent creation of a specialized Ministry of Livestock and Fisheries Development will ensure that this vital subsector receives focused attention. The potential of the livestock subsector is immense, and is being supported through targeted interventions aimed at controlling the spread of animal disease and improving veterinary services. The tackling of livestock diseases is of utmost importance to ena-

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Agriculture

ble Zambian meat products to meet demand in local markets as well as satisfy the stringent requirements of export markets. Through these interventions, it is hoped that beef will eventually become second only to copper as the country’s major foreign exchange earner.

and such investments are poised to increase as the number of disease free zones grows as well. The burden of disease around these zones is also being addresed through the establishment of extension service centres in the disease-prone areas of the Western, Southern, and Eastern provinces. For this, and other livestock and fisheries activities in the provinces and districts, a total of K 95.2 billion has been allocated.

INVESTMENT OPPORTUNITIES Of all of Zambia’s economic sectors, agriculture is thought to hold the most promise for growth and development, as well as the potential to reap significant foreign exchange earnings. Production must be stepped up to meet the growing demand in expanding local, regional and international markets. This calls for substantial private sector investment to transform uncultivated arable land, privatized state land, and traditionally cultivated farmlands, into successful agricultural ventures.

Arable Assets

Immense potential prevails in the fishing industry

In regards to fisheries development, the key strategy is to ensure compliance with fisheries regulations to properly avoid the depletion of fish in Zambia’s main water arteries and lakes. Aquaculture centres are being constructed for the breeding of fingerlings that will be used to replenish fish stocks in vulnerable areas. Aquaculture development, especially by women, is being encouraged throughout the country to provide meaningful employment opportunities. To support the livestock subsector, government will continue with the creation of disease-free zones to facilitate livestock exports. The first zone is expected to cover the Central Province, Lusaka Province and parts of the Copperbelt Province. Work has commenced on the renovation of a number of laboratories, the construction of checkpoints, and the establishment of breeding centres in the proposed disease free zone. In 2010, there was an allocation of K 12.5 billion for disease-free zone programmes,

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One of Zambia’s most important natural resources is its arable land. With over half the country’s land classified as medium to high potential for agricultural production, and the fact that a substantial percentage of the land available for agriculture is situated near urban areas, makes it easily accessible to/ from cities that are the ultimate destination of much agricultural production. Rural areas of course also possess much arable land for cultivation as well as pastures for livestock grazing and farming. Another important resource in Zambia is water. Zambia’s mean annual rainfall around 1,400 millimetres in the northern region and 700 millimetres in the southern, eastern and western areas. In addition to an abundance of rivers and lakes, many groundwater resources also exist. Untapped potential exists in the irrigation of farmland, and generous tax incentives exist for producers who invest in such equipment. Climatic factors, such as rainfall, temperature, sunshine and the different types of soils, provide the country with three major agro-ecological zones suitable for a wide range of crops, livestock, fish, and forestry products. The different zones range from the vast, temperate plateau region of the north, to the subtropical valleys around the Zambezi River of the south.

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Investment Areas of Interest Favourable investment opportunities exist in: • Agricultural Inputs - Fertilizers, farm equipment and animal feed also have significant potential, as does the packaging of agricultural produce for export. • Agricultural Support Services - This includes the construction of dams and boreholes, installation of irrigation systems and extension services. • Fisheries - Zambia’s abundant fresh water and rivers provide vast fishing and fish farming potential. • Horticulture & Floriculture - The production of cut flowers, wheat, soybean, cotton, tobacco and sugar. • Livestock - Non-conventional livestock farming, such as crocodile, or ostrich farming. • Poultry Products - Hatcheries for the production of chicken for both domestic and regional markets. While tobacco is increasingly seen as a lucrative cash crop, its production countrywide – especially in the dryer Southern region – can be increased threefold with appropriate infrastructure development. Increases in coffee and cotton production have similar growth potential. Furthermore, both traditional and non-traditional agricultural exports have historically been exported in their raw, unprocessed form, yet there now exists a great deal of potential in the downstream processing of agricultural produce. Private enterprise is able to take advantage of the gap that exists in the market through investments in processing plants, either as stand-alone units or in conjunction with agricultural initiatives. In addition to a reduced tax rate of 15 percent on income from farming activities, the government also provides a number of incentives and allowances within the agricultural sector. These include: 50 percent depreciation allowance per year for the first two years on machinery used for farming; 20 percent capital expenditure allowance per year for the first five years on farm improvements; 10 percent development allowance per year, up to the first year of

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production, on capital expenditures incurred for the purpose of growing coffee, tea, bananas, citrus fruits or similar plants; and 100 percent farm work allowance for expenditures on farmland, such as stumping, land clearing, water conservation and the like. Major job creation developments during 2009 include a Memorandum of Understanding with Man Ferrostaal for a US$ 400 million investment into the cultivation and refinement of Jatropha in the Northern Province. Jatropha is plant that yields a fruit, which can be harvested and used in the production of biodiesel, among other various products. The indigenous nature of the Jatropha tree to Zambia and the abundance of opportunities for the development of this plant/product present an enormous opportunity for Zambia to contribute to not only the development of its own agricultural sector, but to an entirely new, rapidly growing, global alternative energy industry.

AGRICULTURAL SUBSECTORS Zambia produces a variety of crops, livestock, fish and agro-forestry commodities. In addition to maize, the staple food, other crops produced include wheat, cassava, millet, sorghum, rice, soybeans, groundnuts and mixed beans. Cash crops such as cotton, tobacco, sugar cane, coffee, tea, seeds, flowers and high-value horticultural produce are becoming increasingly important as foreign exchange earners. Cattle are the most predominant livestock, while pigs, poultry, sheep and goats are also raised in large numbers. Fresh water fish production occurs around areas with rivers and lakes. Cassava One of Zambia’s staple crops, cassava, is produced in Northern and Luapula provinces, which contribute to about 70 percent of the national cassava output, followed by Western Province at 16 percent and Southern Province at less than 1 percent. As part of its emphasis on decreasing dependence on rain-fed crops, Zambia’s government has identified cassava production as a means to improve food security. It is hoped that as cassava production increases it will offset the country’s heavy dependence on maize as the primary food crop. Wheat Two crops of wheat are produced each year due to the rotation of the crop with cotton and soybeans. Greater focus is being given to the production of irrigat-

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Many Zambian livelihoods depend on subsistence farming

ed ‘winter’ wheat, as the national consumption has increased tremendously in recent years, from 140 000 metric tonnes in 2007 to 195 000 in 2008, and 210 000 in 2009.   Millet Millet, a staple food grown mainly by small-scale farmers for subsistence, is also used locally in the brewing of beer. The Northern Province accounts for over 50 percent of national production. There is presently limited demand for millet, which has been reflected in production levels, which have thus remained low. Sorghum Sorghum is grown in the Southern, Western and North-Western provinces. Like millet, production levels remain low due to low demand. Rice About half of Zambia’s rice is produced in Northern Province, followed by Western and Eastern provinces. Production levels have increased greatly along with the increase in farmland used for rice production. National consumption of rice has risen from 31 248 metric tonnes in 2007 to 37 249 in 2008 and 54 000 in 2009.

Although maize is the main staple crop, rice and wheat are becoming increasingly important foods

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Nuts and Beans Peanuts (groundnuts) are predominately produced in Eastern and Northern provinces. Due to their great popularity in export markets there is ample room to expand local production and processing of this lucrative product. There are also opportunities to increase production of cashew nuts, which are presently grown in Western Province. Commercial farmers in the Central, Lusaka, Copperbelt and Southern provinces produce around 60 percent of soybeans. Oil from processed soybeans and sunflower seeds is in demand both in the local market and further afield. The main production area for mixed beans is Zambia’s Northern Province, which is responsible for around 70 percent of the national output. Sugarcane Sugar is one of the Zambia’s most valuable export commodities, and is processed for its domestic market, as well as for regional and international markets, in particular the European Union (EU). Zambia Sugar Plc (majority-owned by South Africa’s Illovo Ltd.) has successfully managed to privatize the local sugar industry. By far the largest manufacturer in the country, Zambia Sugar is also among the most cost effective producers of refined sugar in Africa, in addition to being publicly listed on the Lusaka Stock Exchange. Zambia Sugar mills and refines its own sugarcane from its Nakambala Estate, as well as sugarcane from a number of out-growers at its refinery in Mazabuka. The company produces and markets sugar and molasses, as well as other valueadded products such as icing sugar, castor sugar and a range of syrups. Zambia Sugar more than doubled its output in 2010 after expanding its plantation, factory and purchase of additional farmland. With factory capacity hav-

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ing increased by 60 percent, sugar production rose to more than 420,000 tonnes in March 2010 from 192,186 tonnes in the previoius year.

that practice crop rotation cannot be overstated.

Other Zambian sugar producers are Kafue Sugar Company near Lusaka and Kawambwa Sugar. Owned by Consolidated Farming, Kafue Sugar currently produces around 28,000 tonnes of sugar annually, and is planning an US$ 8 million expansion that will increase production to 40,000 tonnes.

Coffee is grown in the Zambian highlands. The main markets are Japan, the United Kingdom (UK), South Africa, USA, Dubai and Germany. While the country is a relatively small producer, demand has been increasing due to the high quality of Arabica coffee produced in Zambia, and increases in production are set to move forward with the entry into niche coffee markets elsewhere in Europe.

Cotton Since the initiation of major agricultural reforms and privatization of the industry in the early 1990s, cotton production and processing has grown rapidly. Some 80 percent of Zambia’s cotton is produced in Eastern Province, with Central and Southern provinces accounting for 11 percent and 8 percent respectively. As cotton is largely a small-scale farming crop its potential role in poverty alleviation and food security is huge. Cotton now ranks as one of the most important sources of crop income among small-scale farmers and agribusiness firms. Out-growers largely undertake production of cotton, while two cottonginning companies, Dunavant and Cargill, dominate the ginning operations of the subsector. Dunavant is Zambia’s leading cotton ginner, while Cargill, which acquired Clark Cotton in 2006, has around 500 employees based in Chipata, continues to grow. Tobacco Zambia produces as well as processes both Burley and Virginia tobacco, with the Central and Eastern provinces being the most favourable for the crop. Some 83 percent of Burley tobacco is grown in the Eastern Province. Zambian tobacco has received a grade of high quality and flavour, and due to increased demand, has witnessed substantial increases in production. This is being fuelled to some extent by a reduction of tobacco cultivation in Zimbabwe. Zambian tobacco, similar to that grown in Zimbabwe, is therefore easily able to fill the gap left by a decimated Zimbabwean tobacco production industry. Out-grower schemes have increased commercial production, and there has developed room for small, medium and large-scale production. According to the International Tobacco Growers’ Association, tobacco production in Zambia is currently 7.5 times more profitable per hectare than maize production and 14 times more profitable than cotton. The techniques used to grow quality tobacco help to improve other crops, and the residual fertilizer effect for farmers

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Horticulture and Floriculture Both floriculture and horticulture do exceedingly well in Zambia’s temperate climate. Production of fresh vegetables and flowers mainly for export, recorded significant growth during the early part of the decade. As both subsectors are highly labour intensive, they are promoted as part of government’s poverty reduction programme in agriculture. Development in the subsector has been marked by investment in year-round irrigated production by medium and large-scale farmers, as well as the expansion of out-grower schemes. Zambia produces more than 60 varieties of cut flowers, and is focusing on the expansion of rose production, which mostly supplies the EU, in particular, the Netherlands. Other important national export markets are the UK, Germany, and South Africa. Tropical fruits and fresh vegetables grown in Zambia also are prominently featured in the export markets of the UK, South Africa, Germany, the Netherlands, Australia, New Zealand, Norway and France. The increase of pre-packaging of vegetables in Zambia has added value to such horticultural exports in recent years. Seeds Encompassing all public and private activities in plant breeding, variety development, seed production and distribution, the seed industry in Zambia includes formal and informal sectors. The Seed Control and Certification Institute (SCCI) is the seed certification authority in Zambia, providing seed quality control services to private seed companies, seed programmes, NGOs, seed traders and farmers. The Zambia Seed Trade Association (ZASTA) is the national seed association that looks after the interest of all players in the country’s seed trade. The seed industry has registered increased participation by the private sector, with research being

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Seeds manufacturing

concentrated on maize, soybeans, wheat and cotton, and an emphasis on commercial crop production. While seeds once needed to be imported, an increasing number of companies have set up in Zambia and are now developing and producing local varieties of seeds. Such firms include: Seed Co International Zambia Ltd, MRI Seed and Zambia Seed Company.

and retailing of beef, chicken, pork, eggs, milk, dairy products, edible oils, leather and industrial footwear. The company credits it success to ensuring that every stage of the food production process – including retail – is controlled by the company itself and that all production steps remain within Zambian borders rather than being contracted out to organizations outside of the country. Other beef producers include Keembe Meat Corporation, Realmeat and Galaunia Holdings.

Livestock

The poultry subsector has grown tremendously in the past decade, although a shortage of day-old chicks has constrained to some extent further expansion in the market. In addition to Zamchick, producers include Hybrid Poultry Farms, Ross Breeders, Nulaid and Yielding Tree.

The livestock industry includes the production of beef, poultry, pork, mutton and lamb. A large proportion – some 80 percent – of the industry remains at the small-scale operational level, with many beef and dairy cattle raised solely for domestic use. While grazing conditions suit a variety of livestock, distribution is uneven and some areas are subject to the negative effects of the tsetse flies. The eradication of livestock diseases is a top priority, and steps have been taken to educate farmers about the dangers of moving animals from one area to another. The restocking of affected herds is an ongoing but progressively improving process. Zambia hopes to successfully develop a vibrant Zambeef Products Plc is a regional leader in cropping operations, production, processing, distribution

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Favourable investment opportunities exist within the production of poultry products- Chicks brooding

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Dairy Dairy farming is carried out by commercial, semicommercial and traditional farmers, and is a subsector with considerable growth potential. Commercial dairy farmers produce over 90 percent of Zambian processed milk. This is usually pasteurised and packaged, and is also used to make yoghurt, cheese and fermented milk. Producers in Zambia include Zam Milk, which is part of the Zambeef group, Finta, Parmalat and Diamondale among others. Fisheries Fish is a major source of protein for many Zambian households on the subsistence level and is also able

to provide a livelihood for fisherman as a source of cash income. Commercial production of fresh water fish occurs in the northern, western and southern parts of the country as well as along major rivers and lakes. Development programmes are focused on conservation and research in order to improve fish stock yields, with private sector involvement composed of fish farming, marketing and distribution. While fish is traditionally sold in its dried form, large amounts are now being frozen due to improvements in transportation and refrigeration facilities. While the contribution of fish farming towards GDP is relatively insignificant, exports of fish products to regional markets have been on the increase in recent years.

A wide selection of fish are found in Zambian waters

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AGRICULTURAL AND COMMERCIAL SOCIETY OF ZAMBIA/ ZAMBIA AGRICULTURAL AND COMMERCIAL SHOW Cosmas Michello Managing Director Great East Rd., Show Grounds PO Box 30333, Lusaka Tel: +260-211-253415 / 26 Fax: +260-211-254898 acsz@zamnet.zm www.acsz.co.zm The Agricultural and Commercial Society of Zambia (ACSZ) annually organizes the Zambia Agricultural and Commercial Show held in the capital city, Lusaka, at the beginning of August each year. Since 1919 the show has been held annually with the exception of 1921, 1941, 1946 and 1966. During this period the venue has changed 3 times; from the Kafue River bank site in Lusaka where the National Institute of Public Administration stands today and since 1951 to its permanent home at the Lusaka Showground. The show involves all sectors of the economy, primarily: livestock, agricultural machinery and implements, poultry and its associated products, horticulture, manufacturing, industrial equipment, motor vehicles, plastic products, trading, financial services, forestry and associated products, and fishing along with many others. The environmental impact of such sectors on the communities where such activities are undertaken is also taken into consideration at the show. The predominant objectives of the ACSZ and the Agricultural and Commercial Show are to improve agricultural standards and the standard of living for all within Zambia, while also encouraging the public to learn about new approaches to farming, business and entrepreneurialism. The show is the culmination of district and provincial agricultural shows, which are held in the preceding eight weeks, leaving only the best of the agriculture products grown by small-scale farmers to be exhibited at the show. Exhibitors at the show have over the years included companies from Botswana, Burundi, Zimbabwe, Tanzania, Malawi, Kenya, South Africa, Namibia, Sweden, Holland, Norway, Egypt, England, Pakistan, India, China, France and Germany.

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The Zambia Agricultural and Commercial Show has truly become a leading event in the Southern African region for investors and business people looking for opportunities and development.

COFFEE BOARD OF ZAMBIA Benny Zimba Director General Plot E 4B Showgrounds, PO Box 30348, Lusaka Tel: +260-211-252170 Fax: +260-211-252850 coffee@zamnet.zm coffee@iwayafrica.com The Coffee Board of Zambia (CBZ) was established in 1989 to regulate the promotion, growing and marketing of Zambian coffee. The Coffee Board of Zambiaâ&#x20AC;&#x2122;s main role is to finance coffee producersâ&#x20AC;&#x2122; projects and undertake the marketing of Zambian coffee; this is mostly done at specialized coffee fairs and very specific road shows in places such as the US, Japan or Scandinavian countries. Another role of the CBZ is experimenting, investigating and conducting research in areas relating to coffee. The coffee inspector ensures strict compliance with relevant provisions of the Coffee Act by monitoring all coffee growers in Zambia. The CBZ is highly involved in the Copperbelt Economic Diversification Programme, which is a project of the Global Development Alliance implemented in support of economic diversification in the Copperbelt. It is a US $2.6 million public-private partnership with an initial project framework of three years. The alliance partners include Development Alternatives Inc. (DAI), Zambia Coffee Growers Association (ZCGA), Cheetah Zambia Ltd, Stravendale Farm Ltd, Konkola Copper Mines (KCM), Amiran Ltd, and the Zambia Agribusiness Technical Assistance Centre (ZATAC). The overall objective is to expand and strengthen private, market-oriented agro-enterprises (producer-group enterprises) and commercial outgrower production schemes. The project emphasizes activities that unlock and add value at the small-scale production level in order to increase the volume of high-value agro-products sold domestically, regionally and internationally so that the income, and subsequent wealth of small-scale producers is increased. The Arabica coffee produced in Zambia is of high quality and unique taste. Zambia is a member of

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the East Africa Fine Coffees Association and has increased production year after year to service mainly niche European markets. Zambia produces Arabica coffee beans nation-wide, with a harvest season from October-March and uses the ports of Durban and Dar-es-Salaam for transcontinental transport.

Standards for Food Safety, which will allow them to export into the EU market and most countries internationally.

FRESHPIKT Midge Drakes Managing Director Stand No 8118, Mungwi Rd. PO Box CA 42, Lusaka Tel: +260-211-240107 / 8 Fax: +260-211-240 098 md@freshpikt.co.zm www.freshpikt.co.zm

Freshpikt factory

Freshpikt is a market driven, manufacturer of high quality canned fruit and vegetables, which are primarily grown in Zambia and processed in accordance with international standards for Food Safety and Quality Management. The company was formed in 2005 to purchase, rehabilitate and operate an existing, but derelict and non-operational Food processing facility situated in Lusaka, formerly known as Zamhort.

NATIONAL MILLING CORPORATION

The facility was built in the late 1980s, commissioned in 1992 and was built to a very high standard. Refurbishment of the building began in 2005 and in December some small trial runs were conducted. By mid 2006 some products were launched onto the local market and within one year Freshpikt became the biggest selling brand in the local retail market. Their products are available in Spar, Shoprite, wholesalers and smaller supermarkets throughout Zambia. Both their range and their market share have grown steadily since. In 2008 they began exporting into South Africa, Zimbabwe and the DRC.

National Milling Corporation (NMC) is a subsidiary of the American based company Seaboard Corporation. Seaboard is a diversified international agribusiness and transportation company engaged in a wide range of activities, including meat processing, cargo shipping, commodity merchandising, sugar production, citrus fruit production and electric power generation.

Their vision is to grow the company through a commitment to excellence and improve both their range of products and quality. At the same time, they are providing a market for farmers in Zambia, which is stable, transparent and in line with the national development goals of Zambia. Freshpikt is becoming the leading manufacturer of high quality canned goods in Zambia and within surrounding countries as well. Their products are safe, wholesome and sold at an affordable price. They strive to become a Certified Manufacturer according to the British Retail Consortium â&#x20AC;&#x201C; Global

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Peter Cottan Managing Director Cairo Rd. PO Box 31980, Lusaka Tel: +260-211-222451 / 225977 Fax: +260-211-237073 / 226467 peterc@nmc.co.zm

In Africa, South America and the Caribbean, Seaboard maintains 13 flour, maize and feed milling operations with a combined productive capacity of over one and half a million metric tonnes of finished product annually. The African mills are located throughout the continent: Sierra Leone, Nigeria, Republic of Congo, Democratic Republic of Congo, Angola, Lesotho, Mozambique, Zambia, Kenya and Uganda. Seaboard Corporation bought the Zambia based National Milling Corporation in 1999 following the privatization of the parastatal company. The company operates four maize mills, one wheat mill and one stock feed mill in 4 locations around the country and has a production capacity of 23 tonnes per hour for maize, 10 tonnes per hour for flour, and 10 tonnes per hour for stock feed. National Milling

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Corporation has recently converted its facilities into bulk handling. NMC has strengthened its leadership in the market and has developed the strongest distribution network in Zambia, with 20 depots around the country, providing maize and flour with “Lusaka prices” to its consumers around Zambia. The NMC has developed strategic partnerships with Zambian farmers and created incentive schemes to increase yields and improve the quality of wheat produced. By developing 4 different grades of wheat quality (premium, A, B and C), National Milling Corporation has a better control of the quality of flour produced. NMC produces high protein and high quality flour that is ideally suited to the baking of bread and pastries.

SEED CO LTD. Morgan Nzwere Managing Director Makeni Rd. PO Box 35310, Lusaka Tel: +260-211-272520/272521 Fax: +260-211-273390 seedco@seedco.co.zm Seed Co Ltd has been actively involved in the production of quality seeds in Zambia and has built up a very reputable brand among farmers within the country, as well as surrounding regions. The merger of two associations in 1983 (Seed Maize Association and Crop Seeds Association) resulted in the formation of the Seed Co-operative Company of Zimbabwe, which consolidated the activities of both. Administration, planning, production, processing and distribution of all seeds was much more efficient with this new organization. At a landmark meeting in May 1996, the Seed Coop members agreed to make the organization public, which led to the raising of Z $45 million of new shares and the quoting of Seed Co Ltd on the Zimbabwe Stock Exchange in July of the same year. Capital raised from Seed Co’s IPO was used to increase seed conditioning capacity and small packing, to create an export division of the firm, to establish an export processing zone, as well as the purchase of another research station in Kadoma. The Kadoma Research Centre, Seed Co’s second research facility was purchased in 1996, providing an invaluable site for the evaluation of seed varieties

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needed in the farming sector. Regional expansion now extends to wholly owned operations in Zambia, Botswana and Malawi, and a majority ownership of SEMOC in Mozambique. A research and technical agreement with Syngenta and the formation of Syngenta Seedco Pty Ltd South Africa, in which Seed Co Ltd holds a 49% share, has been created. Seed research, production and distribution are being actively pursued in each of these countries in order to extend Seed Co’s business interests in Africa. In the pursuit of business growth and expansion, an East African business unit has recently been established in Nairobi, Kenya. Seed Co. Zambia is continually researching new and improved varieties of seeds other than the currently available seed products. Seeds are constantly being assessed in terms of yield, quality, disease tolerance and agro-ecological adaptability. Seed Co. Zambia is eager to work with, or better inform international investors and businesses about doing business in Zambia.

TOBACCO ASSOCIATION OF ZAMBIA Knox M. Mbazima General Manager Plot 5055, Mungwi Rd., Lusaka Tel: +260-211-288853 / 55 Fax: +260-211-286635 The overall objective of the Tobacco Association of Zambia (TAZ) is to foster developments for the tobacco industry in Zambia and to protect the interests of tobacco growers. The Association is responsible for representing tobacco farmers in agro-related flora. It also represents the tobacco farmers in negotiations for tobacco prices and general marketing of the crop. TAZ’s mission is to promote and foster the development of the flue-cured tobacco industry in Zambia in a representative and fully inclusive and equal manner, for the benefit of the tobacco growers, their employees, their customers and the Republic of Zambia. Each grower who is a member of the Association has equal rights and responsibilities within the TAZ Constitution, irrespective of the size of the enterprise, which currently varies from less than one hectare to more than 200 hectares.

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Through its newsletters, TAZ updates its members on seeds, general agronomy, Integrated Pest Management (IPM), soil protection and fertilizers, water resource management, fuel/barn efficiency, reforestation and minor and women’s interests in tobacco growing. TAZ will enter into a mutually beneficial partnership with its tobacco buyers irrespective of whether or not there is an equity share for TAZ as long as it is for the long-term benefits of TAZ members’ and the entire tobacco industry in Zambia. TAZ, being the representative of the majority of the flue-cured tobacco growers in Zambia, is dedicated to the provision of assistance in every facet of production, research and sale of tobacco and is committed to the expansion and development of its grower’s base. Recognized as an asset to the people and the government of Zambia. TAZ will maintain and improve its’ position among the tobacco growing and exporting nations of the world.

hectares of the estate, which allows a wide range of crops to be grown via irrigation. During the Rainy season, production continues within the firm’s 12 hectares of greenhouses. The main crops at York Farm are mange-tout, sugarsnap peas, fine and bobby beans, baby corn, eggplants, baby carrots, tender stem broccoli, and leeks, as well as a variety of chillies. York Farm concentrates on the production of “baby vegetable varieties” for a number of reasons; they are popular forms of convenience food in high demand, of high value, and thus, lend themselves well to be shipped by air quickly to their destinations overseas. York Farm has recognized the international demand for the freshest foodstuffs possible, and has adapted accordingly. All crops are picked fresh daily, selected, washed, prepared and packed for export within the same twenty-four hour period. Once the products reach the pack house they enter a “cold-chain” which remains unbroken right up to the final consumer.

“The potential for the Zambian Tobacco Industry is huge on the global market. Due to Zambia’s optimal growing climate and rich soil, the quality of tobacco grown in this country is very high.”

Commitment to the highest quality standards, together with provision of reliable delivery, has enabled York Farm to establish concrete export links with many UK and continental European supermarkets.

Mr. Knox M. Mbazima General Manager

In line with modern requirements, York Farms is regularly audited by various quality assurance protocols, and has achieved accreditation with Eurepgap, Natures choice Gold, BRC and HACCP, and Ecocert.

YORK FARM Varkey General Manager PO Box 30829, Lusaka Tel: +260-211-274020/ 22 Fax: +260-211-274023 yorkfarm@zamnet.com York Farm was established in the 1960’s and started exporting baby vegetables and roses in the 1980’s. The firm has since, continuously upgraded its production facilities, training, and development. In addition to supplying produce to the local markets, York Farm is now focused on the production of organic and conventional export-quality vegetables. The farm is ideally positioned to supply leading international supermarkets, and exports some 3,300 tonnes of high quality vegetables annually to its customer base in the UK, Europe, South Africa, and New Zealand. Zambia’s almost humidity-free, temperate climate of the Dry season benefits the 1,200 cultivable

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ZAMBEEF PRODUCTS PLC Yusuf Koya Group General Manager Plot 4970, Manda Rd. (Industrial Area) Private Bag 17 Woodlands, Lusaka Tel: +260-211-369000 Fax: +260-211-369050 yusufk@zambeef.co.zm Established 1994, Zambeef started out with an initial workforce of 60 employees and operations consisting of slaughtering 180 cattle per month in a small rented abattoir. From these humble beginnings, Zambeef has grown to be one of the largest agribusinesses in Zambia and throughout the region. They are involved in the production, processing, distribution and the retailing of beef, chickens, milk, eggs, bread, oils, palm and dairy products. Zambeef Products has one of the largest retail distribution networks of any company in the country and has

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107 outlets throughout Zambia, Ghana and Nigeria. Zambeef also operates 9 regional abattoirs all strategically located throughout Zambia. Zambeef Products is listed on the LuSE and is one of the most actively traded companies. “Agriculture has been recognized as a key sector for the development of Zambia. Zambeef, as a market leader in the sector, contributes greatly to this development.” Mr. Yusuf Koya Group General Manager Zambeef is the largest meat producer in Zambia, slaughtering over 60,000 cattle per year and is the largest feedlot of quality beef cattle in Zambia, producing over 12,000 top quality grain fed animals per year.

menced the production of bottled water and currently produce approximately 1,000 cases of water per month. The plant also produces a full range of plastic bottles for their oil and water production. Through its own tannery, Zambeef Products processes 60,000 hides per year mainly for export to South Africa, Europe, and the Far East. This business unit operates under the brand name “Zamshu” and is valued at approximately US$900,000 per annum. They are a major shoe producer manufacturing industrial footwear for local and regional markets. They are also a major producer of leather protective wear for the mining sector. Zambeef Products also operates one of the largest cropping operations in Africa growing wheat, maize, alfalfa, soya beans and has a total of 5,000 hectares of irrigated crops and a further 1,500 hectares of dry land crops. They represent one of the largest cropping operations in all of Africa. They have a storage capacity of 32,000 tonnes and in 2009, harvested 65,000 tonnes of grain. In 2009, Zambeef began Zambia’s first palm plantation. They planted the first 1,700 hectares during 2009 and an additional 1,300 hectares in 2010. Their palm plantation is located in the Northern Province of Zambia and Zambeef expects the plantation size to reach 20,000 hectares in the next few years.

Beef cattle ensures top quality Zambian beef

The Company is also the largest chicken producer in the country, processing over 4 million chickens and 40 million eggs per year. Zambeef is Zambia’s only national egg supplier. The Company operates 8 chicken fast food outlets under the brand name of “Zamchick Inn”, with more planned for 2010 -11. Zambeef Products is the largest milk producer milking 850 cows per day and producing 8.5 million litres of milk per year. The milk is processed, pasteurized, homogenized and packaged under the brand name “Zam-milk”. Their dairy plant produces natural yoghurt, drinking yogurt, butter and cheese. The company produces 120 tonnes of stock feed per day in its own stock feed plant for the dairy, chicken and beef operations, making the company self-sufficient in stock feed. In 2007, Zambeef launched an edible oils division under the brand “Zamanita.” It is the largest edible oils plant in Zambia and produces 27,000 tonnes of edible oil per annum. In 2009 the company com-

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In 2006, Zambeef expanded their operations into the international market and they currently have operations in Nigeria and Ghana. Zambeef supplies and manages the 19 Shoprite Butcheries in Zambia and when Shoprite planned its move to Nigeria and Ghana they approached Zambeef Products to be their partners. They have a 67% stake in Master Meat & Agro Production Co. of Nigeria Ltd and a 90% stake in Master Meats (Ghana) Ltd. These two operations in Western Africa are based on franchise agreements with Shoprite Checkers Butcheries. In 2008, after being present in Western African for 2 years under a franchise agreement, Zambeef sought to further capitalize on the Nigerian market. Zambeef’s strategic objective in this West African market is to follow the same successful business model as Zambia and to tap into the massive potential of Nigeria. They have already begun to secure farmland in the outskirts of Lagos and now look to open retail outlets throughout Nigeria. Zambeef Products PLC is one of the most successful agri-businesses in Zambia and is a major player in the Zambian economy. It aims to be the leading

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food provider in the region. As they look to the future they aim to continue expansion of their retail outlet network, continue the development of their palm plantation, continue the development of their edible oils division and focus on expansion and growth in their West African operations. “Zambeef represents a huge development vehicle for Zambia through many of the areas in which we operate. It is by far one of the largest single employers on the market and we consider it our duty to be a responsible corporate citizen and directly contribute to the development of Zambia.” Yusuf Koya Group General Manager

A zambeef outlet

ZAMBIA COFFEE GROWERS ASSOCIATION LTD (ZCGA) Joseph Taguma Executive Director Plot 7138, Mwembeshi Rd. PO Box 35388, Lusaka Tel: +260-211-286447 / 286971 / 213889 / 213890 Fax: +260-211-287654 / 288110 zcga@zcga.co.zm The Zambia Coffee Growers Association is an organization for coffee producers in Zambia composed of 19 commercial growers and 161 small-scale growers. The Association seeks to promote the coffee industry in Zambia and ensure accessibility to foreign markets while also offering buyers a consistent coffee both in supply and quality. The Association also regulates the industry, including dealings with the International Coffee Organization (ICO), the Inter African Coffee Organization (IACO), and other International bodies. The Association provides a forum to the well-estab-

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lished and new coffee farmers through which they can collaboratively put forward visions for the industry and new policy or strategy ideas. The Zambia Coffee Growers Association serves as a credible partner to government and international development organizations in regards to their interactions with the coffee industry.

ZAMBIA EXPORT GROWER’S ASSOCIATION Don MacDonald CEO Airfreight Village, Lusaka International Airport PO Box 310245, Lusaka 10101 Tel: +260-211-271166 / 271 080 Fax: +260-211-271167 zega@zegaltd.co.zm www.zambiaexportgrowers.com The Zambia Export Growers Association (ZEGA) was formed in 1984 as a non-profit association to promote the interests of all growers wishing to export fresh horticultural produce. As a professional and independent body, ZEGA aims to provide an efficient and adequate airfreight service to exporters, coordinate the buying of inputs and the organization of technical assistance, assist with information on marketing opportunities, lobby government and other bodies on behalf of grower-exporters and provide technical support and horticultural/floricultural training to members. Their product mix of the produce consists of cut flowers and vegetables. Over 60 varieties of roses and a variety of summer flowers are also produced and exported from Zambia. Roses normally account for about 95% of cut flower production, while the remaining 5% is composed of a variety of summer flowers. Specialty vegetable exports include baby corn, courgette, mange tout (snow) peas, fine beans, sugar snaps, baby carrots, chillies, spring onions and okra. Some of the vegetables are organically grown with good prospects of expanding production

Zambia has good arable land for both extensive and intensive cultivation of crops

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Agriculture

due to increasing European demand for organically grown produce. An out-grower scheme of smallscale vegetable growers has been put in place and also has great potential to expand. Horticultural production is not limited to large and medium sized companies. Smallholder farmers also have opportunities to export crops under the outgrowers scheme. The major markets for Zambian rose exports are the Netherlands and the United Kingdom. The vegetables, which are grown according to the terms of the ZEGA Code of Practice, are mainly sold to prestigious European supermarkets. Another ZEGA initiative has been the establishment of the Horticultural Training Trust to complement farm training with residential Certificates and Diploma courses in export horticulture.

ZAMBIA NATIONAL FARMERS UNION J. Zimba President Tyende Pamodzi Rd., Showgrounds, Lusaka Tel:+260-211-252649/ 255769/257958/254431/0977-722686 Fax: +260-211-252648 znfu@zambet.zm / kushiya@iwayafrica.com The ZNFU is one of the oldest labour associations in Zambia. The ZNFU has existed under various names almost since the first Large-Scale farms were established in Zambia in the early 1900s.

Their mission statement sets to lay the ground rules for ZNFU activities, to identify not only what activities the ZNFU is involved in, but also the core beliefs or guiding principles that underpin its activities and its future objectives and strategies. ZNFU is politically neutral or non-partisan. The ZNFU has a strict policy requiring members to resign any leadership posts within the ZNFU upon entering national politics. The ZNFU distinguishes itself from other organizations that work or provide services to farmers, as it is fully composed of farmers and is likewise lead by regularly elected farmers. Thus, the ZNFU name has become far more synonymous with farmers than other farming organizations. The ZNFU welcomes investors, potential partners and businesses to Zambia and looks forward to working with each in their own way.

ZAMBIA SEED COMPANY Ben Zulu Managing Director Buyantanshi Rd. PO Box 35441, Lusaka Tel: +260-211-243762/248025 / Fax: +260-211-245736 zamseed@zamnet.zm www.zamseed.co.zm

Prior to independence in 1964, the ZNFU was known as the Rhodesia National Farmers’ Union, which changed its name with independence to the Commercial Farmers’ Bureau. Until independence, its membership had been almost entirely confined to large-scale farmers. Since independence, its name has subsequently changed once more, and there has been a steady increase of smaller-scale, more independent farmer membership. This accelerated in the early 1980’s encouraged by a policy of keeping the annual subscription at a low level, and by an entry qualification which accepts any person or organization engaged in the business of farming in Zambia.

The Zambia Seed Co. Ltd., (Zamseed) was founded in 1981 to produce, process, and market agricultural and horticultural seeds. The Company has based its growth and success, not only on the domestic market, but also on the exportation of selected varieties of seeds that are capable of successfully growing under the agricultural conditions of export destinations. Zamseed therefore has expanded their product range to incorporate popular varieties of seeds of bordering states and export markets, to ensure the successful yield of their agricultural and horticultural seeds in such growing markets. Products range from potatoes and cottonseed, to vegetable, maize and soya seed. The company also provides after sales services to its customers and has been particularly successful at increasing these operations in Malawi.

The ZNFU seeks to promote and protect the interests of its members as farmers, individuals, corporations/ companies and other organizations involved in the business of farming in order to achieve sustainable economic and social developments within the agricultural sector and across the wider Zambian community as a whole.

The good performance of many of the different varieties of seed has led to an increasing number of reliable customers. ZamSeed has historically exported fresh seeds, ensuring a high standard of seed quality. The products are always exported in quality packaging and are provided with the necessary labelling requirements as demanded by the importer. The ten-

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der prices offered are normally competitive and are often below local market prices.

The sugar estates and mills rely on water from the neighbouring Kafue Flats. The farmers realize that maintaining the fresh water resource is not only of vital importance to them, but also to others in the ZAMBIA SUGAR region like fishermen, city dwellers in Lusaka, and the hydro power plant at the Kafue Gorge. Zambia Steve Langton Sugar’s agriculture estate is almost exclusively reliManaging Director ant on the Kafue Flats wetland water resource for PO Box 670240 irrigation. The Company has built canals that run Nakambala Sugar Estate, Mazabuka from pump stations on the riverbanks to the sugar Tel: +260-213-231101 / 230983 estates where the channelled water is released to Fax: +260-213-231112 the farms by way of furrow (surface) irrigation. For SLangton@zamsugar.zm Zambia Sugar, water from the Kafue Flats wetland system is critical. Zambia Sugar is located in the Mazabuka area on the Kafue Flats. These agriculture fields are busiZambia Sugar is one of the commercial farms repness investments split among the commercial farmresented in the partnership with WWF and the local ers that make up the Mazabuka farming belt today. community to establish Mwanachingwala ConserZambia Sugar is a public listed company on the vation Area (MCA). The company has contributed Lusaka stock exchange. Zambia Sugar’s holding 3,000 hectares to the conservation authority. Zamcompany, Illovo Sugar Limited, is a leading, global, bia Sugar has also contributed to the development low-cost sugar producer and a significant manufacof infrastructure in the MCA with labour, equipment, turer of high-value downstream products. The group logistic support, materials and fuel. is Africa’s biggest sugar producer and has extensive agricultural and manufacturing operations in six AfriThe company has been involved in the reintroduccan countries. tion of game and has Zambia Sugar contributed US$10,000 worth of work towards such an initiative. Zambia Sugar PLC operates a sugar mill and the The company has also demonstrated its commitlargest sugar estate in Zambia. The company cultiment to the local community by grading community vates sugar cane on some 11,000 hectares of land, roads. In order to reduce water consumption and imfrom which they have the capacity to produce about prove water quality throughout Zambia’s waterways, 450,000 tonnes of sugar annually. Approximately in addition to actively implementing a discharge wa41% of Zambia Sugar’s total production is sold doter recycling system at its plantation. mestically, with the remainder is sold to the EU and other regional markets Zambia Sugar is the country’s leading sugar producer, with a 94% share of industry production. In August 2009, the company completed a successful rights issue that raised US$50 million. During the process, the Illovo group partially renounced its rights and consequently reduced its interest in Zambia Sugar from 89.7% to 81.6%, thereby enabling increased public ownership in the company. This reduction is supportive of government policy to increase local participation in business. The proceeds were used to reduce borrowings related to the recent major expansion project and the acquisition of Nanga Farms. Zambia Sugar is the single largest private agricultural and milling company and largest employer in the region. The Zambian operation currently employs slightly less than 2,000 permanent employees and just over 4,000 seasonal workers at peak periods and in 2009/10 contributed 18% of the total Illovo Group’s operating profit.

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ENTERTAINMENT

A child that does not travel paises his mother as the best cook Zambian proverb

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WHEN TO GO

Zambia is well known globally as the home of the magnificent Victoria Falls, yet Zambia is also home to many other treasures such as the wild Zambezi River, more than 17 other waterfalls, breathtaking lakes, wetlands, an abundance of wildlife, opportunities to see the big five and an enormous variety of birdlife. Zambia’s landscape is defined by three great rivers and three massive lakes, and provides guests the opportunity to enjoy holidays filled with adventure immersed in scenic beauty. Zambia’s raw, pulsating wilderness is contrasted by the vibrant urban life of its cities. Its friendly people create an environment of warmth and safety everywhere you turn in this magnificent country. Zambia has emerged as one of the best safari and adventure activity destinations. It is a large country providing guests with wide range of activities from the legendary walking safari deep in the wilderness, world class river rafting, bungee jumping into the deep gorge below the Victoria Falls, abseiling, to canoeing safaris down the Zambezi, river surfing, elephant-backed safaris, and stunning sunset cruises. These are but a few of the numerous activities that can be enjoyed in Zambia.

When people think about the climate in sub-Saharan Africa, hot sun and high temperatures are usually the first things that spring to mind. In Zambia, however, there are three distinct seasons to be enjoyed: the Dry, Hot and Rainy Seasons. The Dry Season (approximately April to August) is a time when temperatures tend to drop significantly at night while the country’s landscape remains a vibrant lush green, as a result of rains from the previous Rainy Season. The Hot season (approximately September to midNovember) is usually the best time of the year to see wildlife throughout Zambia’s beautiful National Parks, as it is during this time that vegetation begins to become sparse, allowing for better viewing opportunities. While the Dry and Hot Seasons may be nice, it is the Rainy Season (approximately midNovember to mid-April) that sustains life in Zambia. Rainy though it may be, it does not rain for days on end. In fact it is just as sunny in between periods of rain as other seasons, but is far more comfortable temperature wise. The Rainy Season is actually the best time of the year for birdwatchers of all kinds to catch a glimpse at some of the continent’s most incredible species of birds, including Zambia’s national bird, the majestic Fish Eagle.

Zambia has long been underestimated as a tourism destination, overshadowed by its big brothers of tourism, Tanzania, Kenya and to a certain extent, Zimbabwe and Botswana. However, unlike those countries, within which national parks are suffering from the negative effects of mass tourism and overexploitation, Zambia provides visitors the opportunity to experience one of the world’s last hidden paradises. Among pristine wilderness, breath-taking sceneries, and a wide arrangement of luxurious travel and accommodation possibilities, Zambia provides visitors of all kinds numerous opportunities to experience the incredible.

National Bird, Fish Eagle

CULTURE

Spectacular rainbow are daily occurrences at Victoria Falls, Livingstone

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Zambia’s contemporary culture is a blend of values, norms, material and spiritual traditions of more than 70 ethnically diverse peoples. During the colonial age, the process of industrialization, urbanization and economic forces brought ethnically different people together. In addition, the influence of Western culture and standards, allowed for a new unique culture to permeate throughout society, without any real conscious social or political efforts of construction. Many of the rural inhabitants however, have retained their indigenous and traditional customs

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and values. After Independence in 1964, the government recognized the role culture was to play in the overall development of a new nation and began to explore the question of Zambian national identity. As a result, private and public museums and cultural villages were established to promote Zambian culture and the expression of artistic talents.

CUSTOMS AND TRADITIONS

Chakwela Makumbi ceremony

of the rainy season as the flood plains of the upper Zambezi valley transform, the Lozi people indigenous to the area, make the ceremonial move to higher ground. When the Chief decides that it’s time to leave (anytime from February to May), the sounds of drums can be heard signalling to all the people that it is time to move. Belongings are packed into canoes and the entire tribe migrates for higher ground en masse. The chief leads his tribe in his boat among family and a troop of traditionally dressed paddlers. It takes about six hours to cover the distance between the Dry season capital of Lealui, and the Wet season capital, Limulunga. Once in Limulunga, the successful move is celebrated with traditional singing and dancing. This ceremony dates back more than 300 years when the Lozi people had broken away from the great Lunda Empire to come and settle in the upper regions of the Zambezi. The plains, rich in fish, were ideal for settlement; however the annual floods could not be avoided. Thus, every year the move to higher ground is made, until the Rainy season passes and the floodplains become inhabitable again. This ceremony takes place in Western Province during February or March just before the full moon.

Ceremonies There are more than 20 annual traditional ceremonies in Zambia, within which, customs, social life, rituals, oral history, material and spiritual culture of Zambia manifest themselves. They provide a valuable insight to a traditional culture that has been passed down from generation to generation. Most ceremonies have a deep meaning, in many cases designed to invoke memories of the transformation from childhood to adulthood. The ceremonies that visitors can watch are those that hark back to ancient times, when ancient chiefs were amidst the process of forging new kingdoms in the region. These are usually amazing, colourful affairs steeped in history and symbolism, amidst incredible dancing and drumming. The introduction of Western ways and the mixing of various tribes over the years have brought about somewhat of a decline of traditional customs and culture. Nevertheless, there has recently been a realization of the value of such traditions and a conscious effort is being made to preserve them. The Kuomboka: Kuomboka literally means: “to get out of the water and onto dry ground.” Every year towards the end

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Kuomboka-Ceremony, the most significant in Zambia in Western Province

The Umutombuko: The celebration is an annual reminder of the victories of Chief Mwata Kazembe, when his great kingdom migrated en masse into Luapula from the Congo (DRC) nearly a century ago. Legend has it that the movement began when the kingdom’s Chief, Mwata Yamva ordered his people to build a tower, which would reach the sky so that they could bring him the sun and the moon. The tower collapsed over the course of numerous attempts to actually build a structure of this stature, killing many of the people trying to build such a tower. The destruction caused many families to flee in terror. Under the leadership of Kazembe, they travelled across the river and east-

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ward, conquering nearly all the tribes they encountered. Each time they conquered a people, they celebrated their victory by holding a celebration known as the Umutombuko . This two-day ceremony is a spectacular mix of mystic rituals and performances. Women traditionally bring tributes of beer and food to the chief of the tribe. The chief, smeared with white powder, then pays homage to his ancestors, and is carried back to his palace to the sounds of beating drums. On the second day, a goat is slaughtered, before the chief leads the tribe in the Mutomboko dance. The pinnacle of the ceremony occurs when the chief takes his sword in his hand and points it meaningfully in all directions, implying that there is nobody who can conquer him except for God, as he points upwards. He then points down to indicate where he will lay to rest when he dies. The brightly coloured cotton skirts worn by the chief, and his senior council are in remembrance of an early king who received gifts of such cloth from Portuguese ambassadors long ago. The ceremony takes place in a specially prepared arena on the banks of the Ng’ona River in Luapula Province on July 29 or the closest weekend. The Shimunenga:

N’cwala Ceremony chief

Shimunenga is considered by the Ba-ila people of Maala to be a divine being, whose blessings help to increase crop yields of the region, bring cattle from the plains, and whose blessings are also sought out to rectify a murder in the community. The Shimunenga Ceremony is the time for the people to thank their god for providing them protection. The ceremony takes place once a year between September and November. It lasts for 3 days and takes place at the home of the Ba-ila of Maala.

The Likumbi Lya Mize:

The N’cwala: The N’cwala is a religious ceremony performed by the Ngoni people of Eastern Zambia giving thanks for the harvest. Taking place at Mutenguleni Village on the 24th of February, the ceremony involves tasting the first fresh produce of the year, which is accompanied by the consumption of beer and traditional dancing.

The Likumbi Lya Mize takes place at Mize, the official palace of Senior Chief Ndungu in North-Western Province. People of the Luvale tribe gather to celebrate their cultural heritage, bringing displays of all types of handicrafts while also engaging in traditional singing and dancing.

MUSIC AND DANCE Many traditional instruments are still played throughout the country. The more common ones are the hand piano, a small instrument with iron keys mounted on a rectangular box and plucked by both thumbs. Or the silimba, a xylophone type instrument with a range of flat wooden keys. The most common instrument of course is the drum. Drumming plays an integral part of rituals, ceremonies, celebrations and even community communication. Dance is an important part of musical expression among many African peoples, and Zambians are no different. Dance is used to express ideas, emotions, and serves to reflect life and thought of the past, present and future, times of war and peace, and of course celebration.

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Local Band playing at the Arts Cafe, Livingstone Music played at kuomboka-Ceremony, the most significant in Zambia in Western Province

The influence of the West and other parts of Africa can be identified in the music, and musical tastes of the current generation of Zambians. In the larger cities, you will find the sounds of kwela and rumba flowing from nightclubs and shebeens.

Band and Art at Chaminuka Lodge outside Lusaka

ARTS & CRAFTS Zambiaâ&#x20AC;&#x2122;s diverse cultures bring with them a wide variety of traditional skills. Crafts can be found in great variety, if not also in abundance, and among them is some of the finest basketry in Africa. Fishing, raising cattle or the cultivation of crops is what sustains most craftspeople. The economy has not yet developed to the point that they can live off of the production of their artwork or crafts. Craftwork is often produced seasonally to supplement the incomes of many families in between harvests. Traditionally produced pots and baskets are quite common in populated areas. However, such items are slowly are being replaced by commercially manufactured goods made of plastic or tin.

Cultural Ceremonial Dancing

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The practice of basket making is popular among both the men and women. The many forms and raw materials used to produce baskets reflect the environment in which they are made: bamboo, liana vines, roots, reeds, grasses, rushes, papyrus palm leaves,

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bark and sisal. They are usually decorated with symbolic designs using traditional dyes made from different coloured soils, roots, bark, and leaves. The variety of uses for basketry products is quite diverse such as carrying, storage, fishing traps, beer strainers, flour sieves, sleeping and eating mats and a variety of tableware. The Lozi and Mbunda people in the Western Province are particularly skilled in this field.

Traditional African Arts displayed throughout Chaminuka Lodge

CONTEMPORARY CULTURE Zambiaâ&#x20AC;&#x2122;s contemporary culture is a blend of values, norms, material and spiritual traditions of more than 70 ethnically diverse people. Most Zambian tribes moved into the area in a series of migratory waves a few centuries ago. They grew in numbers and many travelled in search of establishing new kingdoms, fertile land and pastures. During the colonial period, the process of industrialization and urbanization saw ethnically different people brought together via economic interests. This, as well as the very definite influence of the West, generated a new culture without any real conscious political effort. Many of the rural inhabitants however, have retained their indigenous and traditional customs and values. After Independence in 1964, the government recognized the role culture was to play in the overall development of a new nation and began to explore the question of a National identity. Institutions to protect and promote Zambiaâ&#x20AC;&#x2122;s culture were created, including the National Heritage Conservation Commission. Private museums were also founded and cultural villages were established to promote the expression of artistic talents.

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Entertainment FOOD AND DRINKS Traditional Zambian food Nshima: The Zambian staple meal of nshima is made from plain maize, corn meal, or maize flour known as mealy-meal among Zambians. Nshima is eaten in most homes twice a day—usually for both lunch and dinner. Nshima is served with a second smaller dish, or “relish” (ndiwo, ndiyo, or umumunani). The ndiwo is often fish, beans, chicken, beef or vegetables. Eating is always carried out only with the right hand. Both hands are never used when eating nshima. Using your right hand, grab a lump of nshima, gently mould it with the one hand into a ball, and dip it into the ndiwo or relish before eating it. Zambians usually consider that only nshima constitutes a full and complete meal. Any other foods eaten in between meals consisting of nshima are regarded either as snacks, temporary, less filling, an inadequate substitute, or a mere appetizer. Nshima is such a key factor loaded with such emotional investment in the Zambian diet that many rituals, expectations, expressions, customs, beliefs, and songs have developed in the culture around working for, cooking, and eating of nshima. Nshima Recipe 4 Cups Water 2 Cups plain corn meal Pour 4 cups of water into a medium size cooking pot. Heat the water for 3 - 4 minutes until lukewarm. Adding one tablespoonful at a time, slowly sprinkle 3/4 cup of corn meal into the pot while stirring continuously. Keep stirring slowly until the mixture begins to thicken and boil. Turn the heat to medium, cover the pot, and let simmer for 3 to 5 minutes. Cautiously remove the lid. Slowly pour 1 and 1/4 cups of corn meal into the pot and stir briskly until smooth and thick. Stir vigorously. Sprinkle a little more corn meal and stir if you desire the nshima to be thick, or less if you want softer nshima. Cover, The tastiest Zambian Braai served overlooking the real Zambia bush

Villager Making Nshima

turn the heat off and let nshima sit on the stove for another 2 to 3 minutes. Serves 4 people Must always be served hot with a vegetable, bean, meat or fish dish or ndiwo. Ndiwo Dish: One of the most significant aspects of a traditional Zambian meal, ultimately identified with nshima, is the “relish.” The relish is a second dish that is always served with nshima. The ndiwo (relish) is often made from domestic and wild meats including beef, goat, mutton, deer, chicken, wild pig, or vegetables like beans, cabbage, squash, pea leaves, cassava leaves, bean leaves, and kabata leaves, among others. Ndiwo Recipe: Collard Green Leaves with Peanut Powder 7 Cups or 1 lb. chopped collard greens 1 Large size chopped tomato 1 and 1/2 Cups raw peanut powder 2 Cups water 1/2 Teaspoonful of Baking Soda 1/4 Teaspoonful salt Pour 1 cup of water into a medium sized cooking pot. Add half a teaspoon of pure baking soda and stir until thoroughly dissolved. Place pot on burner on medium heat. Add 7 cups of chopped collard greens and the 1 chopped tomato. Cook on medium to high heat for 5 to 8 minutes. Add 1 and 1/2 cups of raw peanut powder, a 1/4-teaspoon salt, and 1 cup of water. Stir thoroughly and lower the heat to below medium. Cover and simmer for 15 to 20 minutes stirring every 2 to 3 minutes to prevent the bottom from burning. Serve hot with nshima. This is the most basic and popular recipe in Zam-

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bian traditional cooking as it, and its many variations are used for cooking the majority of the many green leaved vegetables including squash or pumpkin leaves, bean and pea leaves, cassava leaves, and wild mushrooms. The peanut powder has multiple uses in the cooking of many traditional Zambian foods such as Bala lotendela (a porridge cooked with peanut powder) and Mpunga wotendela (a rice cooked with peanut powder). Once the person preparing the food has finished cooking the nshima, it is served according to the number, ages, and types of people partaking in the meal. The diners sit around the meal usually in a circle. The oldest person washes their hands first and begins to eat, while the youngest does so last. Fried termites: At the beginning of the Rainy season (November), the first rains bring out termites from their nests as they start to seek out appropriate mates. The termites are attracted to light and only live a few hours, losing their wings after such a time. Termites are collected, have their wings fully removed, and are then fried with cooking oil and salt. The termites are cooked until they are crisp and golden brown (about one minute). A true Zambian relish!

Kapenta sold in central market

Local drinks Most spirits and South African wines are available in the cities. Major soft drinks and juices are also found throughout the country. There are also several types of beer or Mooba (in Nyanja) produced in Zambia. Mosi lager is a bottled beer reflecting the local name for Victoria Falls (Mosi Oa Tunya – The smoke that thunders). It is one of the most popular beers in Zambia. The local beers, made of fermented maize meal,

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extremely thick in consistency can be found in all markets and township bars, but be warned, it’s quite the acquired taste! Shake-Shake, a more opaque beer is a favourite amongst other less affluent Zambians. Zambia has a long tradition of homemade brew and distilled beverages. The most popular and strongest local alcohol is Kachusu, a distilled spirit made of sorghum, maize, sour beer, sugar and yeast. This highly alcoholic drink is brewed in villages or at shebeens, and is both highly dangerous and illegal as it can damage your liver and kidneys. Drinks such as Kachasu or “catch us all” are also aptly referred to as “bomb” because it ranges from 20% to 30% alcohol.

URBAN LIFE – RURAL LIFE As in the rest of the world, the trend of increasing urbanization is no stranger to Zambia. The principle urban centres of Lusaka, Livingstone and the towns of the Copperbelt are the destinations of choice for most rural Zambians seeking better social and economic opportunities than their villages can provide. The rapid growth and expansion of these cities has been dramatic. A ring of peripheral shantytowns has emerged around nearly every major urban centre, with no electricity or adequate sanitary conditions they pose as breeding grounds for disease and crime. However, such neighbourhoods are filled with people who have made a fine art out of surviving with very little. Start-up small scale businesses spring up everywhere from tailors, cobblers, vegetable sellers, and money exchangers. There are also hundreds of walking salesmen selling anything from frying pans, electric plugs and batteries to fruit, vegetables and nuts. All of this makes these community dwellers extremely resilient and innovative. Since such little money is actually made by the rural migrants, usually young men, who flock to the cities, little money is ever sent back to their home villages where women are left to raise children, tend to the fields and make a living on their own. Zambia faces an enormous challenge to cope with this trend, not only to ensure opportunities are available in rural areas, but also to ensure that the people, who won’t leave the cities, are meaningfully employed. However, Zambia’s rapid growth across all sectors of the economy is slowly addressing the many facets of this problem. In addition, a steadily growing well educated, middle-class, is forging a new whitecollar workforce and is producing an unprecedented amount of new Zambian entrepreneurs. Many women are increasingly taking over management positions in various companies, have developed their

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own firms, as well as served in prominent positions within the public service. The strong fundamentals and increasingly diversified economic growth of the Zambian economy presents infinite opportunities for continued growth and the discovery of solutions to address some of the socio-economic problems that still remain.

LUSAKA AREA INTRODUCTION

School children collecting water from the village water well

Compared to most African capitals, Lusaka appears quiet, clean and peaceful. The city lies at the junction of the main highways to the north, east, south and west at an altitude of 1 300m above sea level. The capital covers an area of over 70 square kilometres and is one of the fastest-growing cities in central Africa. Lusaka is a sprawling, unplanned metropolitan mix of multi-storey buildings, and energetic shanty-towns. Fast-growing industrial development has brought together people of many nationalities,

making it a bustling centre of economic, political and cultural activities. A tourist passing through the capital may miss at first the reasons to stay, but at a second look Lusaka is the product of a country striving to find its place in the globalized world today-caught between colonial beginnings, socialist independence movements, and the peaceful, prosperous democracy that it is today. Lusaka is as much a part of “the real Africa” as the rich national parks and stunning scenery. Lusaka’s markets are hotbeds of activity, with the thousands of stalls, street sellers, restaurants, hairdressers, fishmongers, fruit-sellers, and row upon row of “salaula” - discarded clothing from the West distributed in bulk, the Lusaka markets are anything but dull. Lusaka has changed a lot in recent years. A walk around the city will reveal new shops-including two new multi-million dollar shopping malls, smart fast food outlets, four lane roads, old buildings being refurbished and the transformation of the city’s parks. For many, Lusaka is positive example of what economic liberalization can do for a country. Rural villagers still consider Lusaka their glittering capital, persuading them en masse rural to take the bus there in the pursuit of their dreams and grand opportunities.

WHERE TO STAY The choice of luxury accommodation in Lusaka is limited and you should book your hotel in advance. There are choices to suit all tastes and budgets. From Five star hotels, Game lodges on private game reserves, to quieter guesthouses in the suburbs. Typical local village setting in the heart of Zambia

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Experience the real African environment at Chaminuka Lodge Photo Arcades Mall, Sunday Market a delight of treats not to be missed

Chaminuka Lodge PO Box 35370 Lusaka Tel:+260-211-213303/4/5 â&#x20AC;&#x201C; 225432 Fax: +260-211-222815 ronald@chaminuka.com.zm www.chaminuka.com A spectacular luxury lodge located on a hill overlooking Chitoka Lake, approximately an hour outside of Lusaka. Chaminuka is the perfect Safari retreat for the weekend away from the busyness of the city. Infamous for its impressive art collection scattered throughout the grounds and around the lodges, restaurant and even the garden, Chaminuka has a style few other lodges can offer. Chaminuka is also one of the biggest private game reserves, within which elephants, giraffes, lions, and antelope, along with much more wildlife can be located throughout the property. Walking, driving and horseback riding safaris are available. Donâ&#x20AC;&#x2122;t miss the swimming pool and Jacuzzi in the garden!

Chrismar Hotel Los Angeles Boulevard Tel: +260-211-253036/ 253605 Fax: +260-211-252569 P O Box 36043 Lusaka chrismar@zamnet.zm www.chrismar.co.zm Nicely located within Lusaka, with both comfortable and clean rooms.

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African Arts of all variety found throughout Chaminuka Lodge

Cresta Golfview Hotel Munali, Great East Road P O Box 38929 Lusaka Tel: +260-211-290718/ 290770/ 291858/96 Fax: +260-211-292049 reservations@cresta.co.zm www.cresta-hospitality.com Located in close proximity to the airport as well as the Central Business District, Cresta Golfview is ideally located, yet is also far enough away to get some proper rest and relaxation. Fairview Hotel Church Road Lusaka Tel: +260-211-222604/5 Fax: +260-211-237222 Fairview@zamnet.zm Mid-range priced and quality hotel, with clean traditional, old-fashioned rooms.

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Intercontinental Hotel Haile Selassie Avenue Tel: +260-211-250000/ 250600 P O Box 32201 Lusaka reservations@interconti.co.zm www.intercontinental.com One of the two five star hotels of Lusaka. Spacious and high quality rooms with a great pool area, fitness centre and restaurant patio. Great food served at both the Savannah Grill and the Olive Grove.

Mulungushi Village Complex (Long term stay) UNZA Plot 10968 Lusemfwa Rd Kalundu Off Great East Rd P.O. Box 37157, Lusaka, 10101 Lusaka Tel: +260-211-292629 / 291416 Fax: +260-211-290830 mvc@zamnet.zm www.mulungushi.com Located in the quiet residential suburb of Kalundu, this nice and safe village offers 89 four-bedroom, fully furnished villas, a swimming pool, restaurant, along with squash and tennis courts. Perfect location for extended stays. Protea Hotel Cairo Road Mutaba House, Cnr Katondo & Cairo Road Lusaka, 10101 Tel: +260-211-238 360 Fax: +260-211-238 317 reservations@phcairoroad.co.zm www.proteahotels.com

Presidential Suite at the Intercontinental Hotel, Lusaka

Lilayi Lodge PO Box 30093 Lusaka Tel: +260-211-279022/5 Fax: +260-211-279026 lilayi@zamsaf.com.zm / www.lilayi.com A real bush experience, located only 20 minutes outside of Lusaka. Of all the safari /private game reserve lodges outside Lusaka, Lilayi is the most accessible and can be a great accommodation option for those looking to avoid the business of Lusaka, yet be close enough to work or commute to town. Game drives, walking, and horseback riding safaris are on offer. Lusaka Hotel Cairo Road Tel: +260-211-229049-52 Fax: +260-211-225726 P O Box 30044 Lusaka lushotel@zamnet.zm Reasonably priced hotel located on the busy Cairo Rd. in downtown Lusaka.

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Located in Lusakaâ&#x20AC;&#x2122;s Central Business District, only 30km from the airport and nearby the Arcades shopping and entertainment complex, the Manda Hill Shopping Centre and the National Museum. Offering guests a choice from 68 rooms and 7 suites. Protea Hotel Lusaka Arcades Shopping and Entertainment Complexâ&#x20AC;¨ PO BOX 51018 Lusaka Tel: +260-211-254 664 Fax: +260-211-254 606 reservations@phlusaka.co.zm www.proteahotels.com Nicely located within the Arcade Shopping Centre off of Great East Road, and opposite the Mulungushi Conference Centre. Protea Safari Lodge Plot 1887 Kamaila Road, Chisamba (Lusaka) P O Box 51018 Tel: +260-211-212843 Fax: +260-211-212 853 reservations@phsafarilodge.co.zm www.proteahotels.com ocated 60 km outside Lusaka on its own private game reserve of approximately 2500 acres. It is about a half hour drive outside of Lusaka, making it a nice nearby retreat for the weekend.

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Southern Sun Ridgeway Church Road P O Box 30666 Lusaka Tel: +260-211-251666 Fax: +260-211-253529 res@southernsun.co.zm www.southernsun.com In the heart of Lusaka, ideally located within Lusaka’s business district, near embassies, and government offices, as well as only being 3 km from the city centre and 27 km from the airport, the Southern Sun Ridgeway offers phenomenal accommodation, dining and an incredible overall experience. Two main restaurants including an Irish Pub offer great dining options.

Cattleman’s Grill Chrismar Hotel Long acres Tel: +260-211-253036/ 253605 Bar and restaurant. Great for steak lovers. Chang Shun Independence Avenue Tel: +260-211-252654 Nice traditional Chinese food. 10:30- 20:30

Open daily from

Chit Chat Omela Mumba Rd Tel: +260-211-234324 Chit Chat is a popular lunchtime hotspot. Great selection of food on the menu is served in a great outdoor setting. Danny’s / Memories of China Haile Selassie Avenue, Longacres Tel: +260-977-585746 Offers an extensive menu of Indian dishes, as well as good steaks.

The perfect blend of elegance, confort and African character at the Southern Sun Ridgeway, Lusaka

Taj Pamodzi Hotel Church Road P O Box 35450 Lusaka Tel: +260-211-250995/ 254455 Fax: +260-211-254005 www.tajhotels.com One of the two five star hotels in Lusaka. Enjoy the African-ethnic décor and the warm welcoming atmosphere. Great rooms, food, atmosphere, and hospitality are on offer.

WHERE TO EAT Arabian Nights Arcades Shopping Centre, Great East Road Tel: +260-211-257085 &11789 Kabompo close to Kalundu. Tel: +260-211-295613 These two Arabian Nights locations in Lusaka offer a good selection of Indian and Pakistanis food served in a beautifully decorated environment.

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Debonairs Pizza Manda Hill Shopping Centre, Great East Road Tel: +260-211-255578/9 Cell: +260-977-90567/6 & Kabulonga Shopping Centre Tel: +260-211-264069/ 264054 Take away and deliveries Dil Restaurant Ibex Hill Tel: +260-211-262391/ 2691 Serves some of the best Indian cuisine in Lusaka. Dong Fang 1 Dundunza Chisidza Tel: +260-211-254328/250375 or 0966-756488 Fantastic Chinese Food, Open Daily for both Lunch and Dinner. El Toro Sable Road, Kabulonga Tel: +260-211-263272/ 966-758595 Full meals, burgers, and samosas are served. It also is a nice lunchtime destination. Can either eat in or take away.

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Eviva Mediterranean Restaurant with fresh Sushi Bar 2 Tito Road, Fairview, Lusaka Tel: +260-211-246465/6 A fabulous newly established Greek Restaurant with an extensive Mediterranean menu. Eviva is the only restaurant to have a fresh Sushi Bar and daily fresh fish specialties in Lusaka. Delicious, high quality food, and a great ambience ensure that you WON’T be disappointed! Gerritz Restaurant 26 Chaholi Road off Addis Ababa Tel: +260-211-253639 Fantastic variety of authentic German cuisine.

Nice variety of food on the menu. Lilayi Lodge 15 km outside Lusaka, off of Kafue Road Tel: +260-211-279022 Famous for their for the 4-course Sunday lunch. Also enjoy a drink by the pool in a beautiful setting. Marlin’s Restaurant Los Angeles Boulevard /Lusaka Club Tel: +260-211-252206/ 96 765462 Marlin’s is a beloved favourite in Lusaka. The menu is quite diverse (Indian, Creole, Chinese), but people come from afar for the steaks. The infamous pepper steak is not to be missed.

Ghandi’s Cairo Rd. South End Tel: +260-211-226735 Great Indian cuisine, and many vegetarian options Open daily 08:30-17:30 Green Ethiopian Restaurant Plot Number 6756,Chainama Road, Olympia Ext, Off of Katima Mulilo Road Tel: +260-211-291578 Amazing Ethiopian Food. Jacaranda Pamodzi Hotel / Addis Abbaba Drive Tel: +260-211-254455 Coffee Shop and Grill / Indian Night every Fridays ad Chinese dinner every Wednesdays. Korean Restaurant Kudu Road Kabulonga Tel: +260-211-845712 or 0977-441572 Great Korean Food, and open daily. L.A. Ranch Fast Food Haille Selassie, Long-acres Tel: +260-211-254703 Chinese food, burgers, and ice cream. La Gondola Arcades Shopping Centre Tel: +260-211- 250280 Quiet and casual Italian food – good pizzas Le Triumph Dolphin Northmead Tel: +260 97 774954/293133 letriumph@zamnet.zm

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Time out at McGintys Bar-Southern Sun Ridgeway, Lusaka.

Masala Mantra Omela Mumba Road Tel: +260 977 894042 Indian Cuisine, Closed Tuesdays. McGinty’s Southern Sun Church Rd, Ridgeway Tel: +260-211-251666 A fantastic variety of food, from traditional Indian to traditional pub food can be found on the menu. Food available from 11:30-22:30 Daily. Mike’s Kitchen Arcades Shopping Centre Tel: +260 977 238 868 Family Restaurant with a children’s play area. Open daily from 10:00-21:30 Mint Arcades Shopping Centre Tel: +260-965 900800 With two locations in and around the Arcades Shopping Centre, the healthy variety of food on the Mint menu is not to be missed.

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Mr. Pete’s – The Original Steakhouse Plot 1664 Panganni Td. PO Box 31600 Tel: +260 977 531262 nick@vicad.co.uk

Zambia’s oldest restaurant established over 35 years ago is infamous for its spare ribs, and spectacular steaks. The traditional steakhouse environment, paired with the great food on offer, provides visitors with a great dining experience. The diversity of the venue offers guests a variety of dining and bar atmospheres to choose from. Easily the best steak in town and possibly the best ribs in Africa!

Musuka is infamous for its incredible breakfasts and buffet meals. Simply put, it is one of the best restaurants in Lusaka. Breakfast runs from 07:00-10:00 *10:30 on weekends. Lunch Monday-Friday 12:0014:00, Dinner from 18:30-22:30 Nando’s Manda Hill Shopping Centre and Cairo Road locations Tel: +260-211-252773 Piri Piri Portuguese Chicken, chicken burgers, pita breads, and salads. O’Hagan’s Shop No.15, Woodlands Shopping Mall, Lusaka Tel: +260-211-262156/262157/ 966 764573 nick@ohagans.co.zm Classic Irish Pub, food, drink and atmosphere. Ocean Basket Arcades shopping Centre, Great East Road Tel: +260-211-256832/ 97 752673 www.oceanbasket.com Despite being a landlocked country, Zambia offers some tasty seafood!! Olive Grove Intercontinental Hotel Haille Selassie Avenue Tel: +260-211-250000 /250149 Fine cuisine with Mediterranean specialties; treat yourself… Oriental Gardens United Nations Av Tel: +260-211-224209 Good Indian / Chinese restaurant. Piccolo Restaurant 12 Serval Road, Twin Palms Tel: +260-211-261316/ 22/ 96-772445

Musuku restaurant at the Southern Sun Ridgeway Hotel serves delicius cuisine mixed with a confortable environment. Always a delight!

Muskaan Restaurant Plot 10C,off Chindo Road, Kabulonga Tel: +260-211-265976/ 97 768779 Nice Indian food.

Southern Sun Hotel Church Rd. Ridgeway Tel: +260-211-251666

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Mixed continental cuisine. Nice setting by a swimming pool in this quiet lodge Polo Grill Nangwenya Road, near Show Grounds Tel: +260-211-255200 Good food, and views of polo games via a big open bay window. Portico Plot 2374 Nangwenya Road, Lusaka Showgrounds

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Tel: +260-211-250-111 / carloco@microlink.zm Located within the Lusaka Showgrounds, the city’s premier venue for large events, Portico is a

it to be enjoyed--the first of its kind in Lusaka. At night the place really comes alive with both expats and locals flocking for a margarita or two. Rhapsody’s Arcades Shopping Centre, Great East Road Tel: +260-211-255555/ 256705/6 rhapsodys@zamtel.zm Combination of restaurant, wine bar, and bar serving excellent original African-fusion food. Rhapsody’s is a great place to have a drink on weekends.

Fine Italian dining at Lusaka’s best loved restaurant, Portico.

Sandy’s Creations & Garden Centre Kafue Rd. (near Baobab School) Tel: +260-211-278220/278116 Coffee Shop (salads, snacks etc.) with restaurant as well. Savannah Grill InterContinental Hotel Haille Selassie Avenue Tel: +260-211-250000 /250149 International cuisine; great variety and quality of food. Spice Paradise Kabulonga Road Tel: +260-211-262078 Serves exceptional Indian food.

Whether it’s lounging, drinking, listening to live music or enjoying delicious cuisine, you’ll find it at Portico’s Lusaka.

hotbed for socializing, great Italian food and drink, in a beautiful relaxed environment. Whether in its lounge, bar, patio, or large dining room Portico possesses an air of sophistication throughout. Because of the exceptional food and atmosphere Portico has to offer, it has been host to many prominent foreign and domestic personalities. For instance, Bill Clinton chose to spend the evening at Portico on his visit to Lusaka in 2007. During the day, it’s very laid back atmosphere is accompanied by extremely friendly and attentive staff, while this environment also translates into the evenings; it is also infused with delightful music and a variety of live events. Revolución Mexican Bar and Grill Plot No. 254/18, Zambezi Road, Roma, Lusaka, Tel: +260-977 966035 / +260-977 966035 dan@teachtofish.org Revolución provides authentic Mexican cuisine with an equally authentic Mexican atmosphere for

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Steers Manda Hill and Kabulonga Shopping Centre Tel: +260-211-255557 Pizza / burgers Take Away Zhong Guo Zambezi Rd Tel: +260-211-290278 Traditional Chinese food.

LUNCH AND COFFEE SHOPS The Bakery Kabulonga Arcade Tel: +260-211-264253 Cakes, teas, coffee and light lunches Le Bistro – Alliance Francaise Alick Nkhata Avenue Tel: +260-211-253467 Snacks or full buffet on offer – excellent food and atmosphere for a nice lunch in the garden of the Alliance Francaise.

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Café d’Afrique Lufubu Rd. / Kalundu Tel: +260-211-237745 Good for lunch. Great cultural entertainment. Coffee Talk Farmers House, Central Park, Cairo Rd Tel: +260-211-235276/78 Enjoy all of your favourite coffees, along with fresh cakes, bread and savouries sandwiches. La Mimosa Coffee Shop Arcades Shopping Centre, Great East Road Tel: +260-211-257264 Coffee shop and light meals. Good for lunch or for an ice cream after going to the cinema. Don’t miss the crepes! Le Soleil Zambezi Road, Roma Extension Tel: +260-211-212437 Cell: +260-97-802533 Beautiful atmosphere, sit poolside, or enjoy an afternoon of beauty treatment, a massage, yoga or Pilates classes.

WHERE TO HAVE A DRINK

Johnny’s Bar and Restaurant Lagos Road Tel: +260-211-252152/ 97-771212 Good nightclub with an in-door swimming pool. Mostly House music. King’s Casino Arcades Shopping Centre Tel: +260-977-287628 McGinty’s Southern Sun Hotel Church Rd, Ridgeway Tel: +260-211-251666 Great Pub interior and access to the phenomenal patio at the Southern Sun Hotel. Enjoy a pint or two overlooking the Southern Sun pond with sunbathing baby crocodiles. Also a great location for sport fanatics to watch screened matches O’Hagan’s Shop No.15, Woodlands Shopping Mall, Lusaka Tel: +260-211-262156/262157/ 966-764573 Email: nick@ohagans.co.zm Web: http://thebestofzambia.com/ohagans A Great Irish Pub experience in Lusaka.

Alpha Bar Northmead Quite an experience… Brown Frog Kabelenga Road Tel: +260-211-225756 Spacious pub with music, and live bands upon occasion. A casual friendly atmosphere enjoyed by all. Chez n’ Temba Town centre and Down Town Shopping Centre Very popular rumba club

Portico is also the nightly spot for good fun, African Live Bands and mouthy watering cocktails.

Chit Chat Omela Mumba Rd Tel: +260-211-234324 Good outdoor setting for an evening drink. It’s particularly great for special monthly events and parties.

Portico Plot 2374 Nangwenya Road, Lusaka Showgrounds Tel: +260-211-250111 carloco@microlink.zm

Danny’s Haile Selassie Avenue, Longacres Tel: +260-97-585746 Main feature is its restaurant however, once a month, they organise a special party.

Portico is a hotbed for socializing, great Italian food and drink, in a beautiful relaxed environment. Whether in its lounge, bar, patio, or large dining room, Portico possesses an air of sophistication throughout. During the day, it’s very laid back at-

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mosphere is accompanied by extremely friendly and attentive staff, while this environment also translates into the evenings. it is also infused with delightful music and a variety of live events including a vibrant live African band every Saturday night with occasional guest singers. Revolución Mexican Bar and Grill Plot No. 254/18, Zambezi Road, Roma, Lusaka, Tel: +260-977-966035 / +260-977-966035 Email: dan@teachtofish.org A great atmosphere, large open patio spaces, and an intimate bar area make Revolución one of the best places to grab a drink in Lusaka. It’s a very popular place on weekends among both expats and locals. Also regular salsa evenings. Rhapsody’s Arcades Shopping Centre, Great East Road Tel: +260-211-255555/ 256705/6 Everybody’s favourite spot to start the night off and meet up with friends… A great restaurant, and bar— Always a friendly atmosphere and usually pretty busy. Room 101 Arcades Shopping Centre Upscale nightclub—the clubbing hub of Lusaka. Safari Bar Intercontinental Hotel, Haile Selassie Avenue Tel: +260-211-250000 /250149 Cosy meeting place for drinks and cocktails Smuggler’s Inn Plot 6492, Suez Road, Ridgeway, Lusaka, Zambia Tel: +260-211-253588 / +260-211-254565 smugglers@iconnect.zm With a central outdoor swimming pool, an outdoor bar/patio, an indoor bar with a TV screen in every direction that you look, Smuggler’s Inn is a great place to casually enjoy a drink with friends after work or enjoy watching the latest game, or sporting event. The bar has a great selection of beer, cider and spirits. Times Café Arcades Shopping Centre, Great East Road Tel: +260-211-256811 A Zambian favourite, which is always busy and crowded--provides a friendly atmosphere with good music.

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Xenon Night Club North Mead Trendy nightclub / bar. A great place for partygoers who enjoy late nights/early mornings.

WHAT TO SEE AND DO Supermarkets and shopping malls Lusaka counts 3 modern shopping malls with an excellent range of shops and boutiques. Manda Hill: Located on the Great East Rd, Manda Hill has a big Shoprite supermarket, and offers cafes, fast food, and proper sit down restaurants as well as a and variety of small shops (several clothing stores, banks, Forex Bureau d’Echange a craft shop etc…) Arcades: Located further down Great East Rd, Arcades shopping centre complements Manda Hill with another supermarket (Spar) and a large range of clothing stores, banks, and boutique stores. Arcades also has a high-speed wireless internet café, and a very comfortable modern Cinema. The Castle: Located on Kafue road, at the Castle shopping centre you’ll find a supermarket and several other stores and boutiques. Woodlands Shopping Centre, with its large supermarket (Pick N Pay), infamous Bagel Shop, and a great authentic Irish Pub (O’Hagen’s), make this is another great location to check out. Other supermarkets can be found on Cairo Road (Shoprite), in Kabulonga (Melissa Supermarket), and in Northmead. Markets If not for shopping, it’s an interesting experience and well worth a visit to experience the colourful and lively atmosphere of the Lusaka markets. The Soweto Market is located on Independence Avenue opposite the Tazara building, two roads west of Cairo Road. A new, smarter, covered market has been built along Freedom Way. Curios and crafts There are several craft and curio markets in Lusaka. Certainly one of the most interesting is the Kabwata Cultural Centre on Burna Road. You will see the rondavels from the road. These are the remains of 300 huts built in the 1930’s. You will find all the best of Zambian art from masks, wooden animal carvings,

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batiks, copper, and malachite jewellery among many other fascinating things.

upon request/appointment. Visits to the workshops and design opportunities also available by appointment.

Moore Pottery on Kabulonga Road has an excellent range of ceramics. Zintu Za Nyimba at the bottom end of Panganani Road also sells a wide range of locally made wooden furniture, batiks, candle-holders, lamp-shades, hand-dyed cloths and carvings. It is also definitely worth a visit.

Different Lusaka locations of the Jewel of Africa are as follows: - Intercontinental hotel, Haile Selassie Rd, - Long Acres - Manda Hill Shopping Mall, Great East Rd. - Ababa House off of Addis Ababa Rd. - Duty Free Shop at Lusaka International Airport.

Every Sunday between 09:00 and 17:00 the entire Arcades shopping mall comes alive with the popular and vibrant Pakati Market. It is attended by both locals and visitors and you can find everything you need from traditional Zambian arts and crafts, gemstones and jewellery pieces, colourful clothing and home and garden plants, as well as local artists exhibiting their works. Definitely an event not to be missed!

ACTIVITIES AND SIGHTSEEING

Every last Saturday of the month there is an excellent craft market in Kabulonga suburb within the Dutch Reform Church grounds.

Adventure City Located two kilometres off of Leopards Hill Rd., near the American International School Tel: +260-211-287751/4 /233888 This Water Park offers many different types of attractions. The Botanical World, featuring desert, tropical and indigenous plants, picnic areas, braai (barbecue) areas and open green space for fun and games. While Water World consists of various swimming pools for all ages, including water volleyball courts and other activities. JLazyJ Farm This beautiful 1500-hectare bird sanctuary located only 20 minutes from town. Let yourself be taken on a journey on horseback, or by foot through the pristine miombo woodland, by the farm owner, or, simply wander and enjoy the birds on your own. Kalimba Reptile Park Tel: +260-211-233272

A wide variety of Arts, Crafts, fresh produce and tasty delights to be found at the colourful Monthly Saturday market, Dutch Reform Church, Lusaka.

Gemstones and Jewellery: The Jewel of Africa Mr. Rashmi Sharma FGA (712827), MBA Director of Marketing, Gemstone Marketing & Consultancy Box 50689, Lusaka Tel: +260-211-250005/ 256966/251441 or +260-211255477/255478 www.gemstonesafrica.com Zambian Gemstone 101 presentations are available

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The park has an impressive collection of snakes, all found in the surrounding area, crocodiles, tortoises and some of the most unusual chameleons found in Africa. The park is set in a lush garden with a kidâ&#x20AC;&#x2122;s playground, mini-putt course. Also enjoy the stunning veranda where refreshments are served. To get there from Lusaka, head out of town on the Great East Road towards the airport and turn left at the last Caltex garage before the airport turnoff. Follow the signs for about 11km. The park, which is part of a fish farm, also sells fresh frozen fish and crocodile tails, as well as a range of crocodile bags, purses, belts, and other products. Munda Wanga Environmental Park Approx. 20 minute drive from Lusaka, on the Kafue road, near Chilanga. Open 365 days of the year, 09:00-17:00 Tel: +260-211-278456/ 529 biopark@zamnet.zm

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in 1996 and the collection is still too small to fill up the large modern building. The museum hosts 4 collections: history of Zambia, traditional cultures and witchcraft, urban culture and children corner. The upper floor houses historical and cultural artefacts. The large hall of the ground floor houses an exhibition

Crocodile Pond at Southern Sun Ridgway Hotel.

Unique pieces made with Zambia’s precious gems at Jewel of Africa.

Experience a functional educational and recreational centre including a wildlife park and sanctuary, along with a Zoo full of lions, tigers, elephants, hyenas and primates. Feeding time at 14h00 is very popular on the weekends. The Environmental Park also has a beautiful Botanical Garden. The terrace bar and café, braai stands, jungle gyms and playground, swimming pool and recreational area provide additional fun for the entire family. Nembo Scenic Park Open from 10:00 to 17:00 Tel: +260-211-250152 Located 11 kilometres from the city centre at Ngwerere. This scenic park is a 47 000 square meter scale model depicting the topography and map of Zambia, designed to scale featuring waterfalls and lakes of the country. The Lusaka National Museum Opening hours: 09:00-16:30 daily; closed public holidays. Admission: US$2 adults, US$1 children. Guided tours available Tel: +260-211-228806 Located on Independence Avenue, the national Museum is undoubtedly one of the most attractive public buildings in the city. The museum was opened

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of modern paintings and sculptures by Zambian artists. The Lusaka National Museum is partnered with the Royal Tropical Institute in the Netherlands. The museum also has a small library, conference room and snack shop. The Henry Tayali Visual Arts Centre Open daily from 10h00-12h00, 14h00-16h00 Tel: +260-211-254541 Located in the showgrounds, this Arts Centre houses a fine selection of works by Zambian artists. Permanent collections as well as rotating exhibitions are on display, in addition, to individual exhibitors, and group shows, which are also held every month. Trotover Equestrian Centre Horseback excursions through indigenous forest with natural obstacles, or birdwatching walks are available. This is a great spot for a family picnic – all can also enjoy the pool. Zambili Crafts and Cafe D’Afrique Situated in Kalundu, this is a great place to drop in for lunch, and to experience traditional foods and cultural performances.

EXCURSIONS: LODGES AND PRIVATE GAME PARKS OUTSIDE LUSAKA Blue Lagoon National Park Until recently, this park was not open to the public as it fell under the preserve of the Defence Ministry. Originally established by the Critchleys, an environ-

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mentally oriented farming family the land was later sold to the National Parks Department. Blue Lagoon lies west of Lusaka on the Kafue Flats, which are home to the vast floodplain that attracts thousands of Kafue Lechwe, some buffalo and numerous water birds. The plains are fringed with acacia woodland. This park is a true birdwatchers paradise. Directions: Take Mumbwa road from Lusaka then turn left at a faded blue ZCCM sign about 27 km from Lusaka opposite a store called the Bancroft Supermarket. This road eventually leads to the park gate. Chaminuka Private Game Reserve Tel: +260-211-213303/4/5/ 225432 Fax: +260-211-228115 www.chaminuka.com information@chaminuka.com Located about 45 minutes north of Lusaka is the extensive Chaminuka Private Game Reserve. The biggest Private Game reserve of Zambia and counts a large variety of game: lions, elephants, giraffes, zebra, and antelopes, in untouched wilderness. The well-appointed lodge also has an extensive collection of African art, with more than 1000 pieces of art, ranging from traditional artefacts collected in over 35 countries in Africa, to contemporary sculpture and painting collections. Walking, driving and horseback riding safaris can be arranged at the lodge. You can also enjoy a swim, play tennis and relax in the outdoor Jacuzzi, swimming pool and sauna. Directions: Drive toward the Lusaka Airport and turn on the left at the airport junction. Follow the signposts.

Lilayi Lodge Tel: +260-211-279024/25/26 lilayi@zamsaf.co.zm www.lilayi.com Located only 20km out on the Kafue Road on a private game ranch of 700 hectares. Lilayi Lodge offers luxury accommodation as well as daily excursions for guests including: game drives, bicycle rides, walking and horseback riding safaris on the Ranch. This Private reserve is home to Elephants, Giraffes, 14 species of Antelopes, Warthogs, Zebras, Monkeys… and much more. Protea Safari Lodge Plot 1887 Kamaila Road, Chisamba (Lusaka) P O Box 51018 Tel: +260-211-212843 / Fax: +260-211-212 853 reservations@phsafarilodge.co.zm www.proteahotels.com

Kyindu Private Game Reserve Off of Leopards Hill Road, Northeast of Lusaka, you’ll find the Kyindu Private Game Reserve featuring the luxurious Lion Lodge (home to a large male lion), and Elandsong Bushcamp a more rustic camp deep in the heart of this private reserve. Lechwe Game and Fish Farm Tel: +260-211-222083/84/73, Fax: +260-211-222684 kflechwe@zamnet.zm Located a mere one hour’s drive from Lusaka is the Lechwe Lodge, on the banks of the Kafue River. The river’s proximity attracts a spectacular variety of water birds. Sixteen different species of antelope can be seen in the woodlands and floodplains of the area as well. On offer are horseback riding excursions, and boat rides down the river.

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Horse riding around the bush ground of Chaminuka Lodge.

Located 60 km outside Lusaka on its own private game reserve of approximately 2500 acres. It is about a half hour drive outside of Lusaka, making it a nice nearby retreat for the weekend. The ranches stock most of the antelope found in the

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country and have game drives and walking trails through the bush. SPORTS CLUBS AND FITNESS CENTRES There are several sports clubs in Lusaka, which offer facilities for golf, tennis, swimming and squash. You can find good gyms and swimming pools at the Southern Sun, Intercontinental and Taj Pamodzi hotels. Others include: Active Bodies Great East Road Tel: +260-211-290285 Small health club Bowling Alley Arcades Shopping Centre, Great east Road Tel: +260-211-256601/2 Chainama Hills Golf Club Kamloops Road Tel: +260-211-290073 A quiet golf course off great east road, on the way to the airport. Beginners will prefer it to the Lusaka club.

Mulungushi Village Off great east road, Kalundu Tel: +260-211-292629 Swimming pool, squash and tennis courts Polo Club Nangwenya Road Near the Lusaka Showgrounds Tel: +260-211-255200 The polo season starts in April. Games on at weekends during the season. The Lusaka Club: Bowling, tennis and squash. Los Angeles Boulevard Tel: +260-211-252441. To know what events are is happening in Lusaka (social events, parties, concerts etc.) consult the Lowdown, published once a month. Tel: +260-211-251071 lowdown@zamnet.zm www.lowdown.co.zm

Intercontinental Hotel Haile Selassie Avenue Tel: +260-211-250000/ 250600 P O Box 32201 Lusaka Fully equipped gym and spa with the latest state-ofthe-art facilities. A wide range of classes available including aerobics, yoga, salsa, capoeira as well as a selection of relaxation and specialised massages Lusaka City Council swimming pool Off Lubu Road Open every day except Mondays from 10h00 to 18h00 during the summer months only (approx OctMarch) Lusaka Golf Club Los Angels Boulevard Tel: +260-211-250697 The favourite course of Lusaka and gets very busy during the weekend. Also available classes of all levels.

State-of-the-Art Health Club, Intercontinental Hotel, Lusaka

Millennium Village Complex Birdcage Walk, Longacres Tel: +260-211-228842 Well-equipped gym, squash court and reasonable sized swimming pool

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ceres@threecities.co.za www.threecities.co.za

LIVINGSTONE AND THE SURROUNDING VICTORIA FALLS REGION

Located within the palm-covered banks of the Zambezi River, seventy-seven rooms of the David Livingstone Safari Lodge and Spa largely reflect the feel of Zanzibar. All suites have balconies that overlook the mighty Zambezi River, while five offer private lounges and bar areas along with Jacuzzis. Colonial architecture and design infused with elements of natural raw materials characterize the lodge. The lodge comprises of a modern conference centre, a swimming pool, a bar, numerous dining possibilities that include in-room dining, and a Spa and Wellness Centre that are readily accessible to guests.

Livingstone takes the name of the famous Victorian missionary explorer, Dr. David Livingstone, the first European to gaze upon the Mosi-oa-Tunya (the smoke that thunders), which he subsequently named the Victoria Falls in honour of his Queen Victoria. The town was established in 1905 and became the capital of Northern Rhodesia in 1911. It remained a capital city until 1935. As a capital city, it enjoyed the development of excellent facilities, far superior to anything in the country, as can be seen from the survival of Edwardian colonial buildings that line the cityâ&#x20AC;&#x2122;s main road. The proximity to the Zambezi River and the spectacular Victoria Falls has led it to become a base for travellers from all over the world wanting to explore one of the most magnificent Seven Wonders of the World, the Victoria Falls.

GETTING THERE By Air: Proflight and Zambian Airways have daily scheduled flights to Livingstone from Lusaka. British Airways / Comair fly 3 times a week from Johannesburg. Nationwide Airlines has several flights a day directly from Johannesburg.

Victoria Falls at their best!!!

By Road: From Lusaka, Livingstone is only 470 kilometres away. Take the southbound Kafue Road out of Lusaka and just after the Kafue River Bridge, turn right towards Mazabuka. This road leads straight to Livingstone. Livingstone can also be approached from Zimbabwe (cross the border at the town of Victoria Falls over the famous Victoria Falls Bridge), and from Botswana (cross the border at Kazungula by ferry).

WHERE TO STAY There are several hotels and lodges in the Victoria Falls areas providing a wide range of accommodation. David Livingstone Safari Lodge and Spa Tel: +270-231-310-6900, +260-213324601 / Fax: +270-231-307-5247â&#x20AC;¨

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Islands of Siankaba Tel: +260-213-324490 or +260-977-91241 siankaba@zamnet.zm An exclusive luxurious tented camp sleeping only 12 guests with a haute cuisine restaurant, all on two densely forested islands in the mighty Zambezi River. The lodge is located 24 miles upstream from the Victoria Falls and just 30 miles from Chobe Game Park.

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Jungle Junction Tel: +260-978-725282 stay@junglejunction.info www.junglejunction.info This is a truly magical jungle island located right in the middle of the Zambezi River. The Jungle Junction staff and guides bring guests to the island in a traditional makoro, and provide secluded and comfortable beds for guests to stay the night. Guests enjoy wandering around the lush island and finding one of the many isolated hammocks allowing them to kick back and soak up the therapeutic rhythm of this magnificent river. Maramba River Lodge Tel: +260-213-324189 or +260-976-587511 reservations@marambariverlodge.com maramba@zamnet.zm www.maramba-zambia.com Located only 4 km from the Victoria Falls, Maramba River lodge offers en-suite chalets, safari tents under thatched roofs, and spacious lawns and camping areas are also available nestled under a shaded canopy of indigenous riverine forest.

New Fairmount Hotel Mosi Oa Tunya Rd. Town Centre Tel: +260-213-320723/ 320075 nfjc@zamnet.zm Newly refurbished with 73 rooms in Livingstone town proper. Ngolide Lodge 110 Mosi-o-Tunya Rd, Livingstone, Zambia Tel: +260-213-321091/2 / Fax: +260-213-321091/2 ngolide@zamnet.zm www.ngolidelodge.com Ngolide Lodge is a spectacular thatched-roofed lodge in the heart of Livingstone, with a truly Zambian feel, well-appointed rooms and an infamous restaurant. The resident Indian Tandoori Restaurant is extremely popular among local residents, and guests alike, in addition to being quite well known throughout the country for its high quality authentic Indian cuisine. Even though the restaurant specializes in Indian food, a great selection of continental cuisine is also available. The friendly and dedicated staff helps to make the dining and lodging experi-

David Livingstone Safari Lodge & Spa

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ence memorable for all guests. Ngolide Lodge is conveniently located on Mosi-o-Tunya Road, a mere 8 km from the Victoria Falls and approximately a 15-minute walk to the Livingstone town centre. The airport as well is conveniently only a 10 -15 minute drive away from the lodge. The lodge can provide an airport transfer upon request. Ngolide Lodge offers guests a comfortable and affordable base from which the Victoria Falls can be explored, and provides an intimate setting for conferences, as well as a relaxed homelike environment The River Club Tel: +260-213-327457 / +260-977-892179 riverclub@wildernes.co.zm www.theriverclubafrica.com The River Club is one of Zambia’s premier vacation destinations, providing guests with spectacular views of a beautiful bend in the Zambezi River. Peter Jones, the owner and operator of the lodge, along with members of the River Club and Wilderness Safaris provide guests with perceptive information about the amazing history and setting of the Victoria Falls and its surroundings. Lounging around the amazing pool and grounds of the River Club are popular among honeymooners and thrill-seekers alike. The resident wellness centre (including a treatment room, Jacuzzi, sauna and gym), track for runners, tennis court, snooker room, croquet court, and nature walking trail on this 50 acre property, filled with animal and birdlife, provides guests an unparalleled experience anywhere else in Africa or the world. The Royal Livingstone. Royal Livingstone P O Box 50151 Livingstone Tel: +260-213-321122 Fax: +260-213-322225 zambiareservations@ zm.suninternational.com sunint@coppernet.zm zamres1@sunint.co.za

Sanctuary Sussi & Chuma Telephone: +260 (0)211 253719 / 253625 / 256022 / 255823 Fax: +260 (0)211 255823 southernafrica@sanctuaryretreats.com www.sanctuaryretreats.com

Just a short drive away from the world famous Victoria Falls, Sanctuary Sussi & Chuma is built on a dramatic bend in the Zambezi. Sanctuary Sussi & Chuma is named after explorer David Livingstone’s two faithful companions who carried his body all way back to England from where he died in Zambia. The lodge itself is an exclusive haven in the heart of Mosi-oa-Tunya National Park, which in addition to the mighty roar of the Victoria Falls, also boasts a wide variety of game as well as countless opportunities for adventure. The main lodge is built on two levels, perched in giant ebony trees overlooking the Zambezi. Guests can relax in the swimming pool or the treatment room, or enjoy a drink in the elevated bar. In terms of accommodation there are twelve air-conditioned tree houses, connected by wooden walkways. Guests at Sanctuary Sussi & Chuma are able to indulge in a range of spa treatments while enjoying spectacular views over the Zambezi River.

Stanley Safari Lodge Tel: +260-967-848615 / +27-721708879 reservations@stanleysafaris.com www.stanleysafaris.com Set on a hill bordering the Mosi-oa-Tunya National Park and overlooking pristine wilderness, Stanley Safari Lodge is located only 3km from the Victoria Falls. With only 10 private cottages and suites the staff are able to provide guests with an unmatched level of dedicated personal service. Each and every

Located Next to the Zambezi Sun, this impressive five-star complex offers 173 luxurious rooms overlooking the Zambezi river at a walking distance from the Victoria Falls. The extravagant and classy colonial style décor that tastefully decorates the rooms, restaurant and bar create the perfect atmosphere at this placid retreat. It doesn’t get any better than high-tea at the Royal Livingstone Hotel

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cottage is uniquely stylized and designed individually. Four of the rooms are suites, each with a private plunge pool with accompanying terrace, lounge area, bedroom and bathroom (bath and separate shower). The Main House of the lodge has been designed to take full advantage of the spectacular surrounding views, whilst maintaining a traditional African feel on the interior. Sunsets can be enjoyed in the African themed lounge, while full 3 course dinners are enjoyed in the beautiful dining room. Relaxation time can be spent either around the infinity pool where one can enjoy the magnificent African bush views, in the library or on the top deck of the house, which itself allows guests to discover with their own eyes the natural beauty of Africa. Taita Falcon The Warehouse / Zig Zag Off Mosioa-Tunya Road Tel: +260-213-321850, +260-213327046 taita-falcon@microlink.zm taita-falcon@zamnet.zm www.taitafalcon.com www.zambiatourism.com/taita The Taita Falcon Lodge offers guests the opportunity to stay in an incredible location set atop the edge of the Batoka Gorge, above Zambezi River, only 11km from the Victoria Falls. Perched above Rapid 17 on the very edge of the Batoka Gorge, Taita Falcon offers superb Views of the raging Zambezi waters

200m below. The luxurious lodge, extravagant gardens full of native plants and birdlife (including Peregrine Falcons, and the rare but stunning Taita Falcon the lodgeâ&#x20AC;&#x2122;s namesake) make this an incredible place to stay. The Taita Falconâ&#x20AC;&#x2122;s emphasis on quality permeates through everything at the lodge and provides an unparalleled memorable experience. Thorntree River Lodge Tel: +260-213-327480 Thorntree@safpar.com ceres@threecities.co.za www.thorntreelodge.net Located inside the Oa Tunya National Park, just outside of Livingstone and a few kilometres away from the Victoria Falls, Thorntree River Lodge, provides breathtaking views of the Zambezi River and intriguing bush experiences. Thorntree River Lodge is comfortably secluded in the African bush, with spacious suites, each containing a private en-suite bathroom and thatched verandas overlooking the Zambezi River. Meals are served al fresco African style, quietly under the stars, or amidst a stunning African sunset-either in private sections overlooking the river or in the main lodge where guests easily interact socially around a fantastic communal dinning room table. In the true African spirit, guests are able to share their day experiences and travel stories, reminiscent of a time, and of famous explorers, long gone.

The ultimate mix of luxury comfort set in the wide open bush. Stanley Safari Lodge

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Tongabezi Tel: +260-213-324450 / 323235 or +260-97-771488 Fax: + 260-213-324483 reservations@tongabezi.com An exclusive and romantic lodge beautifully positioned on the banks of the river, with stunning views across the Zambezi. It is home to just 22 guests in 5 river cottages along the river bank and four houses. A special feature is the huge open-air sunken bath with a beautiful view on the river. Personal valets and attention to detail complete an African dream, with emphasis on style, service and atmosphere. Zambezi Royal Chundu Fishing and Safari Lodge Tel/Fax: +27 (11) 953-3224 chundu@icon.co.za This luxury lodge is located further up river than other lodges and offers guest the choice of riverfront chalets and 3 tree houses to stay in. The Zambezi Royal Chundu offers specialised fishing facilities and caters to all desired angling and fishing experiences, from fly fishing to traditional bait casting.

Exclusive location of Taito Falcon Lodge.

Exceptional views at Stanley Safari Lodge.

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The Zambezi Sun Hotel Mosi oa Tunya Road P O Box 50151, Livingstone Tel: +260-213-321122 zambia.reservations@zm.suninternational.com, sunint@coppernet.zm or zamres1@sunint.co.za www.suninternational.com Located on the edge of the eastern cataract of the Victoria Falls, the 3+ star Zambezi Sun hotel, next to the Royal Livingstone, captures the richness and diversity of Zambiaâ&#x20AC;&#x2122;s past. Inspired by diverse African influences, the Zambezi Sun architecture reflects the vast surrounding wilderness, and presents guests with the unique opportunity of being incredibly close to the Victoria Falls. The Zambezi Sun offers travellers the opportunity to experience the wilderness, wildlife, great food and a wide variety of activities at, and surrounding, the Victoria Falls.

WHERE TO EAT Most of the hotels, and lodges in the region have fantastic restaurants. Among many others, some options in Livingstone and the region surrounding Vic-

Thorntree River Lodge-better known as â&#x20AC;&#x2DC;Home of the Elephants.

Thorntree River Lodge, comfort and quality style on the banks of the Zambezi.

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toria Falls include:

Tel: +260-977-793705

Annie’s Steakhouse Tel: +260-977-849706

Riverside Tel: +260-213-324189

Da Fusion Tel: +260-213-322259

Squires Legendary Grills Tel: +260-213-323551

Funky Monkey Tel: +260-213-320120

Tamarind Tel: +260-213-320723

Ngolide Restaurant & Lodge 110 Mosi-o-Tunya Rd, Livingstone, Zambia Tel: +260-213-321091/2 Fax: +260-213-321091/2 ngolide@zamnet.zm www.ngolidelodge.com Ngolide Lodge’s Indian Tandoori Restaurant in Livingstone, Zambia is well known to be the best Indian restaurant in town, recommended for its standards of excellence and exquisite taste. The restaurant is quite small and this gives a welcoming, intimate and friendly setting that suits the environment. It is popular with the local population for its signature Indian Tandoori dishes inspired by historic Mughal recipes and you know that if local residents are eating somewhere then it really is the place to eat. Ngoma Zanga Tel: +260-213-323146 Nijinsky Tel: +260-213-320723 Ocean Basket Livingstone Tel: +260-213-321274 Best known for its extensive fish menu Pig’s Head Pub Tel: +260-213-320785 Queens & Kings Sports Café

Aerial view of the Zambezi Sun Hotel, Livingstone.

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The Flying Pizza Tel: +260-213-320120 Wonder Bake Ltd. Tel: +260-213-324201 Zigzag Coffee House and Restaurant 693 Industrial Road, Livingstone, Zambia Tel: +260 (0) 213 322 814 info@zigzagzambia.com http://zigzagzambia.com Great homemade food, boasts great breakfast and lunch for guests of the lodge and the public, in addition to some of the finest coffee in Livingstone. Food is of the continental variety.

WHAT TO SEE AND DO The Livingstone Museum Entry fee: $3.00 Tel: +260-213-321820 It is the country’s biggest and oldest museum, dating back to the 1930’s. It has five sections. The Archaeology Gallery, describes human evolution and cultural development in Zambia from the Stone Age to the Iron Age. The Ethnography and Art Gallery shows objects relating to the different cultures of the country including handicrafts, musical instruments. The History Gallery includes the origins of the Bantu people, the development of British colonial rule and the attainment of independence. It also houses a large collection of David Livingstone memorabilia, donated by the Livingstone family. The natural history section shows various indigenous animals in their natural habitat. There is also an extensive library with books ranging from archaeology, wildlife and also some of Livingstone’s journals. The museum is open every day from 09h00 - 16h30 and is on the main road through the centre of town. The Railway Museum Tel: +260-213-323452

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The Museum holds some fine examples of Zambia’s railway heritage including old steam locomotives and vintage coaches to the tiniest railway memorabilia and old photographs illustrating life in the pioneer days of the town. The Royal Livingstone Express For details contact Bushtracks, Tel: +260-213-323232 victoiafalls@bushtracksafrica.com www.bushtracksafrica.com www.gotothevictoriafalls.com The Royal Livingstone Hotel, Tel: +260-213-321122 The Royal Livingstone Express is the ultimate fine dining experience, taking guests back in time to the age of the great steam engine. Bushtracks Africa and Sun International have teamed up to offer an incredible dining experience aboard the historic Mulobezi Railway line, one of the former largest private railway networks in the world - an experience not to be missed for the connoisseur of fine food and historical experiences.

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THE VICTORIA FALLS Described by the Kololo tribe living in the area in the 1800’s as “Mosi-oa-Tunya” - the Smoke that Thunders - and in more modern times as “the greatest known curtain of falling water”, the Victoria Falls are a spectacular sight of awe-inspiring beauty and grandeur on the Zambezi River, bordering Zambia and Zimbabwe. Formation The basalt rock, through which the Zambezi River runs for 209 km in the Livingstone area, is characterized by its striking cracks, which developed as molten lava cooled after the shifting of the earth’s surface. One dominant series of cracks running in an east-west direction is associated with areas of soft material within the basalt. Since the Zambezi flows due south in the Livingstone area, these softer materials had been very easily eroded to form the great east-west gorges. Upstream, the retreat of the Falls is due to a second major series of cracks

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running north-south. Gradually erosion of small joints that run north-south has caused the river to be concentrated into a narrow fissure and abandon the broad fall line. Once this happened, it was only a question of time before the narrow gorges cut back into another transverse fracture zone of soft material within the basalt rock. This erosion of soft material located within the cracks of the rock, again established a broad fall for the river. This process has been repeated over many years and the zigzag of gorges throughout the land represent seven former lines of Falls. The Devil’s Cataract, on the Zimbabwe side, which is 21-37 m lower than the rest of the present falls, shows how the force of water is starting to cut back along such a line of weakness. It will probably erode its way back to another east-west joint where establishment of the future line of the falls will be formed. Livingstone’s first sighting In 1851, David Livingstone first heard of the great waterfall, but it was not until 1855 that he set out to visit it. He spent the night on Kalai Island a few kilometres upstream from the Falls, having come down river by foot, and the next morning set off in a small canoe to approach the thundering smoke. He landed on the biggest island on the lip of the falls, now called Livingstone Island and from which European eyes first witnessed the falls.

intense spray is an amazing experience, and creates beautiful rainbows throughout the day, and even lunar rainbows during a full moon. Due to the spray and mist from the falls during the Rainy season, don’t carry anything with you that you wouldn’t want to get wet. The Dry Season allows for walks across the riverbed and clear views of the falls and gorge. Another path leads visitors to the point upstream just at the point where the water falls into the gorge. Boiling pot Another interesting way to experience the falls is from deep within the gorge itself, into which the falls descend. Paths are clearly marked towards “The Boiling Pot.” It’s quite a steep climb, but well-worn steps make it a fairly easy descent. Coming back up is of course a little more strenuous, but the view from below of the wide Zambezi thundering over basalt cliff, then compressed into the deep thin crevice turning into the Batoka Gorge, crashing and swirling over rapids, is quite spectacular. From this vantage point one can also see up to the impressive Victoria Falls Bridge, spanning the gorge over 100 meters above. The Victoria Falls Bridge Commissioned by Cecil John Rhodes in 1900, the bridge offers a magnificent view both down the gorge

SIGHTSEEING Columns of spray can be seen from miles away as 546 million cubic meters of water per minute plummet over the edge (at the height of the flood season) over a width of nearly two kilometres into a deep gorge of over 100 meters below. The wide basalt cliff, over which the falls thunder, transforms the Zambezi from a wide placid river into a ferocious torrent cutting through a series of dramatic gorges. From the Zambezi Sun hotel or the Royal Livingstone, the falls are within walking distance. If you stay at another lodge, you will probably need a transfer service from your lodge to get to the falls. A path along the edge of the forest provides visitors with an unparalleled series of views of the falls. The well-marked and paved path guides visitors through the surrounding forests with clearings that provide spectacular views of the falls. Further along the path is the Knife Edge Bridge, which offers an impressive panoramic view of the falls (depending on the time of year – Rainy or Dry Season). Although less of the falls are actually visible during the Rainy season, the

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David Livingstone first heard of the falls in 1851 but did not come to discover them until .

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on the one side and through to the falls on the other. The immense depth of the gorge can be fully appreciated from this perspective and combined with the sea green river below, the shiny black rock face and lush green foliage, the 360 degree view from the bridge is breathtaking. Aerial views of the Falls: To fully appreciate the incredible size and beauty of the falls, and the awesome power of the water carving a zigzag pattern deep into the basalt rock, forming the immense gorges spanning over eight kilometres, one must take it all in from the air. The breathtaking sight of this magnificent natural phenomenon, seen in all its glory from the air, is an unforgettable experience. All arrangements for aerial views of the falls can be made through the hotels or lodges that provide accommodation within Livingstone and the surrounding region. Micro-light, helicopter and the amazing 1941 two-seated Tiger Moth bi-plane flights, provide visitors with a variety of options to choose from to experience aerial views of the falls. Flying over the falls is amazing, but doing so within a 1941 two-seated Tiger Month bi-plane with leather flying helmet and goggles, makes you feel like Robert Redford in “Out of Africa” while also doing so is an experience not to be missed. Livingstone Island During the Dry season, be sure to take a walk along the lip of the falls themselves. Sometimes the water is low enough to walk all the way across to Livingstone Island, the place where David Livingstone had first caught a glimpse of the falls. This is surely one of the most magnificent views in the area. During the month of October, when the riverbed is nearly dry, visitors can enjoy the incredible experience of swimming at the very edge of the falls in the “Devil’s Pool.” Hotels and lodges are able to organize half day, and full day trips including a great lunch on the bank of the river, or island and a guided swim in the Devil’s pool.

Mosi oa Tunya National Park Situated along the upper Zambezi River, the 66 square kilometre park stretching from, and including the Victoria Falls about 12km up river, is home to numerous elephants, species of antelope, zebra, gi-

A Helicopter ride is one of the best ways to view The Victoria Falls Bridge

raffe and a few newly introduced white rhinos. These are the only rhinos to be seen in Zambia, since its formerly large population had been completely decimated by poachers. One can take a pleasant drive around the park in a couple of hours and most of the animals should be able to be seen at a rather close distance. Since there are no predators, animals in the park are very relaxed, and provide visitors with some excellent photo opportunities. It is also very interesting to discover the park through by way of on of the many river cruises on offer, as you are very likely to witness elephant crossings of the river, in addition to numerous hippos, crocodiles and other waterdwelling animals between Zambia and Zimbabwe. Chief Mukuni’s Village This village is home to the Leya people and has been in existence since the 11th century. Livingstone visited the village on several occasions to meet with the chief. The descendant of the chief still lives there with 7000 inhabitants. Mukuni is an authentic tribal village where thousands of people live and work. In July of each year the Leya people partake in the

Mukuni Victoria Falls Craft Village. This curio market is located at the entrance of the Mosi-oa-Tunya National park. From intricate animal carvings in stone, wood, or beautiful green malachite, to masks, drums, marimbas, spoons, bookends, walking sticks, jewellery and much more can be found at this market. Victoria Falls Field Museum. This museum attempts to explain how the falls were formed over the millennia. It is built over an excavation site that has unearthed evidence of early hominids that had lived in the area as far back as 2.5 million years ago.

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Birds eye view of the falls with Livingstone’s Adventure

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Upon reaching the base of the gorge the client has the choice of walking out or being hauled back up the rock face.

Discover everything on full view from up above with Livingstone’s Adventure.

colourful Lwiindi Ceremony. The local people believe the spirits of their ancestors still dwell in the gorges of the Falls and during the Lwiindi, they offer sacrifices to them in exchange for rain. Many lodge organise guided tours of the village.

ADVENTURE ACTIVITIES The Victoria Falls area is rapidly becoming known as the ‘Adventure Capital’ of Southern Africa, with various adrenaline sports, unmatched scenery of breathtaking proportions, and many other leisure options for outdoor lovers on offer, there are very few places in the world that offer such an experience. Abseiling The properly equipped, helmeted client is attached to a main rope and safety rope from their harness. Then s/he is gently lowered over a platform, from which the rope is slowly let out as the client scales

Spot the Black Rhinos that have been reintroduced at Mosi-oa-Tunya National Park.

Bungee Jumping The second highest jump and the highest commercial bridge jump in the world (111 metres) in one of the world’s most spectacular settings is quite the experience. This is the ultimate adrenaline rush, providing visitors the opportunities to leap into the gorge free as a bird, saved only from the swirling water below by the rebound of the bungee chord, which hurls jumpers back upwards again at great speeds. The 4 second free fall, at over 140 km/hr is an indescribable feeling that has been said to be a life-changing experience, for all. Five....Four....Three...Two....One...Jump! No booking is necessary, simply just take a walk down to the bridge, through the border post between Zambia and Zimbabwe, visitors actually make the jump in a somewhat no mans land, between the two countries, 111m above the Batoka Gorge.

Horse Riding through the Mosi-oa-Tunya National Park. Everything can be found at the Mukuni Craft Village at the entrance of Vic Falls.

their way down the rock face of the gorge. Clients improve with each attempt and they can go down as often as time permits.

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Canoeing A Canoeing Safari on the Upper Zambezi River, is a wonderfully relaxing way to enjoy the astonishingly beautiful scenery that lines the river before it takes its plunge over the Falls.

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This part of the river is dotted with many islands of varying size, the homes of many birds and wildlife. This is the route David Livingstone took on his way in search of the infamous waterfall, and rising clouds of mist. It was in fact along these banks that he remarked, that the river and falls provide “scenes so lovely, they must have been gazed upon by angels in their flight.”

It is possible to do each activity individually or opt for a package that will give you as many activities and attempts as your heart desires! Jet boats: 30 minute jet boat trips between rapid 23 and rapid 27 offer a thrilling ride. River boarding / Wave surfing

The silence of the canoes provides a relaxing, calming experience that also makes them ideal to witness elephants, hippos, and crocodiles up close. Elephant backed safaris Riding upon on a majestic African elephant through the bush of the National Park and along the river is quite an amazing way to experience the region.

Horse Riding in Livingstone with Livingstone Adventures.

The ultimate experience

Guests will be offered the chance to feed, interact, with the elephants and even sit on their “laps” at the end of the ride. This is an unforgettable, moving experience. (See listing at the end of this chapter)

Armed with a body board a wetsuit, a life jacket, a helmet and fins, you will embark on a river journey enjoying the currents, charging the rapids, and surfing some of the world’s biggest fresh water standing waves.

High Wiring/Zip-lining and Gorge Swinging The world’s first commercial High Wire spans 135m across the gorge and 75m above the ground. A full body harness is attached securely from your back to the cable as you take a running dive off the edge of the cliff, soaring across the deep gorge like a bird in flight.

The main difference between river surfing and rafting is that you are in charge of your own vessel on the river. Although instructors teach and guide you, you are the one taking on the rapids.

The Gorge Swing offers another thrilling experience: the swing is a fixed 135m cable spanning the gorge. Participants are harnessed to a rope attached to the middle of the cable and experience a heart dropping 53m, three second free fall, followed by a pendulumlike swing across the gorge for 2 minutes before being lowered down to the ground. It’s even possible to try it in tandem. Be prepared to hike 30 minutes back out of the gorge after the jump, swing or free fall.

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No previous body boarding experience is necessary. Confidence in the water is however a considerable prerequisite. Wave surfing is also possible on the sensational standing waves. (See listing of specialised tour operators at the end of this chapter) Sunset Cruises Sunset cruises on the upper Zambezi River are on offer to enjoy the wilderness and wildlife of the region with a glass of wine. Visitors can choose from breakfast, lunch, sunset, or dinner cruises. (See listing at the end of this chapter)

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Sheer Bliss Canoeing the Zambezi!!!

White water kayaking Another way to experience the incredible power of the Zambezi below the Falls is to paddle the rapids with seasoned white water kayakers. After collecting your equipment, paddle, life jacket and helmet at the top of the gorge, an easy walk down the gorge to the Boiling Pot is made to begin one of the world’s best kayaking experiences. Comprehensive safety training, briefing and a practice session are provided to guests prior to the commencement of their trip. An experienced white water kayaker will steer the kayak accompanying you through the rapids, with your added support of course. The trip is run in conjunction with a rafting trip for added safety.

the falls near the Boiling Pot. Half-day, full-day or two-day trips are available. When the river is high, (during the Rainy Season) only the final 13 rapids can experienced. As the water subsides (during the Dry Season), all 23 rapids become navigable. Most of the rapids are graded category 4 and 5 (out of a maximum rating of 6), but fortunately, the majority of rapids are not “technical” to run and can be enjoyed by everyone. However, be prepared to flip over and find yourself in the water more than once or twice! The river guides will shout you safety instructions and commands to tell you what to do. You are an active participant and therefore responsible for how successfully you run the rapids. Guides handle flips of the raft very well, and will always bring you back safely into the boat. The boat is always accompanied by a professional white water kayaker who helps with the run and with picking up “swimmers” who have fallen out of the raft. The climb down into and out of the gorge to at the beginning and end of your rafting adventure is probably the most strenuous part of the rafting experience. There is also an option to fly out of the gorge by helicopter, at an extra cost, which combines a beautiful aerial view of the gorges. (See listing of specialized tour operators at the end of this chapter)

No previous experience is required (See listing of specialized tour operators at the end of this chapter)

Lady Livingstone sunset cruise with Safpar

ADVENTURE ACTIVITY TOUR OPERATORS: Horse Riding through the Mosi-oa-Tunya National Park

White water rafting Considered one of the best stretches of commercially operated river in the world, within the infamous Batoka Gorge provides one of the most intense white water rafting experiences on the planet. Its 23 rapids offer the adrenaline junkie a wild roller coaster ride along a route carved throughout the land by the Great Zambezi River. Trips begin from just below

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Bushtracks Africa P O Box 60719 Livingstone Tel: +260-213-323232 Fax: +260-213-324434 victoiafalls@bushtracksafrica.com www.bushtracksafrica.com www.gotothevictoriafalls.com

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exquisite and unique ways of experiencing Victoria Falls such as The Livingstone Express and a slew of other experiences.

The pure adrenaline rush white water rafting down the Zambezi River with Safpar

Having won the tender to manage all of Sun International groupâ&#x20AC;&#x2122;s activities, Bushtracks has become one of the most well-established and knowledgeable destination management companies to handle all types of tours, groups and conferences in the region. Bushtracks can provide you with the latest information and suggestions regarding tours, accommodation, dinners and activities. With the largest fleet of vehicles in Livingstone and Kasane, Bushtracks excels at providing fast, efficient, comfortable, and modern air conditioned vehicles for transfer services and tours. Bushtracks provides a full range of itineraries, activities and services including the most

Bundu Adventures 699 Industrial Road P O Box 60773 Livingstone Tel: +260-213-324407 Fax: +260-213-324406 zambezi@zamnet.zm www.bundu-adventures.com Kayak-the-Zambezi Livingstone Adventure Centre P O Box 60947 Livingstone Tel: +260-213-322089 kayak@thezambezi.com sventhunderlord@yahoo.com

Now Thatâ&#x20AC;&#x2122;s the real way to experience the Vic Falls!

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Bushtracks ensure that there are NO DISAPPOINTMENTS!!!

Livingstoneâ&#x20AC;&#x2122;s Adventure

Tel: +260-213-320058 / +260-213323589 Fax: +260-213-324071 reservations@livingstonesadventure.com www.livingstonesadventure.com Livingstone Adventures is an organization from which many activities can be carried out in and around the Victoria Falls area. The African Queen Riverboat Cruise Company, Batoka Sky Adventures (Microlight flights), Batoka Sky Helicopter tours, Livingstone Quad Company, Makora Quest (Kayak Safaris), Victoria Carriage Company, and Victoria Falls River Safaris all are part of Livingstone Adventures and provide spectacular opportunities to experience Livingstone and the Victoria Falls.

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Mukuni Big Five Safaris Shop No. 12 Falls Par Mall, Livingstone Tel: +260-213-332286 mukunibig5safaris@microlink.zm www.elephant-experience.com Located only 3.5 km from Victoria fall and 13 km from Livingstone, Mukuni Big Five provides the ultimate lion, cheetah, and elephant encounter experience. To touch, smell and hear the sounds of lions and cheetahs, or the African Elephant, while seated atop this magnificent animal is phenomenal experience. Activities include, lion walks, Cheetah and Caracal interactions as well as Elephant Back Safaris. Safari Par Excellence P O Box 60407 Livingstone Tel: +260-213-321629 Fax: +260-213-326629 safpar@zamnet.zm / zaminfo@safpar.comâ&#x20AC;¨ www.safpar.com or www.safpar.net

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Operating for over 20 years as one of Southern Africa’s preeminent adventure activity and safari operations, SAFPAR operates a lodge on the Zambezi River, offers canoe safaris on the lower Zambezi river and serves as adventure activity specialists in the Victoria Falls region. SAFPAR provides their services to the Three Cities Group of lodges. With a wide variety of activities at and around the Victoria Falls range that from River Boarding, Kayaking, jet boat rides, whitewater rafting, river cruises and more on the Zambezi River, to bungee jumping, abseiling, helicopter flights, Micro-lights, and aerial adventures, at Victoria Falls. Also offered lion encounters, elephant back safaris, horse trails, canoe trails, game drives, and cultural tours around the falls and Livingstone as well as day trips to Chobe National Park in Botswana.

Cheetah Encounter with Mukuni Big 5

United Air Charters P O Box 60428 Livingstone Tel: +260-213-323095 / Fax: +260-213-323095 uac@zamnet.zm www.uaczam.com

conducted. The Park is a raw and diverse slice of African wilderness with excellent game viewing, bird watching and fishing opportunities. Most of the park is dominated by “Miombo Woodland” that give way to grassy “dambos” with a riverine forest on the fringes of the Kafue River as it runs southwards through the park and empties into Lake Itezhi-Tezhi.

KAFUE NATIONAL PARK

The astounding Busanga Plains dominate the northern section of the Park, an area considered by many to be a truly undiscovered gem of Africa. These floodplains are fed by the Lufupa River, which, helps to create rich grasslands that attract a huge diversity, and high concentration of antelope. The south of Kafue is characterised by Miombo, Kalahari Sandveld, tall Mopane forests and the wide open grasslands of the Nanzhila Plains.

Situated in the central-western region of Zambia, Kafue National Park is the country’s oldest park and by far the largest. In fact as it is roughly the size of Switzerland, Kafue National Park is the largest national park in Africa, and amongst the largest National Parks in the world. It was formed in 1950 and is spread over 22 400 square kilometres covering pieces of three of Zambian provinces. It is one of the largest national parks in the world and is unique in that over 67% of the Park has been set aside as “Wilderness Area” where only walking safaris can be

Fed by the emerald green Lunga, Lufupa and Kafue Rivers, the park sustains a great diversity of wildlife. Unusual features are the knobbly termite mounds scattered across the plains. Lichten¬stein’s hartebeest, wildebeest, buffalo, zebra, puku and impala are often found frequenting the dambos. Kafue National Park is one of the most spectacular and varied ani¬mal populations in Africa. Kafue National Park Operators Association Edjan van der Heide Chairman Tel: +260-977-800651 kafuepoa@gmail.com www.dafuetrust.org

Lion encounters made possible by Mukuni Big 5

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Created in 2007, the Association ensures the conservation and management of the natural environment and wildlife of the Kafue National Park and it’s surrounding Game Management Areas (GMAs). The

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Association has forged a great working relationship with the Zambian Wildlife Authority (ZAWA), helping with management, conservation and development initiatives. The Association also acts in its other major capacity as the official representative of its members regarding issues of development, conservation, and management in and around the Kafue National Park.

WHAT TO SEE AND DO Safaris, Game drives, Walking and Canoe Safaris Large prides of lion, solitary leopards and cheetah are the prime predators within the park. There is also a host of smaller species such as the sidestriped jackal, civet, genet and mongoose. Fishing The Kafue and Lunga Rivers offer superb fishing opportunities, especially good bream, barbel and fresh water pike. Most lodges have fishing tackle, rods, boats and bait available.

Busanga Wildebeest found in the Busanga Plains.

To reach the southern part of the park, continue through Mumbwa on the main road. Sixty-six kilometres from Mumbwa is road to the left heading towards Itezhi Tezhi Dam and the southern lodges. This previously appalling, once tar road, has recently been graded back to gravel and is now a lot better to travel upon. To reach the Busanga plains and nearby camps, take the road that bisects the park until you reach the Kafue River Bridge, shortly after the bridge is a gate on the north side of the road. This leads to Kafwala and Lufupa camps. There is no private camping allowed in the Busanga area. One must access the plains through an operator, as itâ&#x20AC;&#x2122;s easy to get lost out there. From the West, take the Mongu-Lusaka road, which dissects the park.

Fishing Bream local style at, Kafue National Park.

Birdwatching Birdwatching is fantastic throughout the park, and is particularly superb on the rivers and the dambos. Notable birds include the wattled crane, purple crested loerie and Pelâ&#x20AC;&#x2122;s fishing owl. Over 400 species of birds have been recorded throughout the park.

HOW TO GET THERE The roads are not well graded making the best way to visit the park by four-wheel drive vehicles or by air. There are light aircraft airstrips at Ngoma, Puku Pan, Chunga, Hippo, Moshi and Lunga camps. By Vehicle, Kafue National Park can be reached from all four sides of the country. From Lusaka, take the road to Mumbwa. If planning to visit the northern section of the park, take the northern road out of Mumbwa.

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A Game scout in the Kafue National Park taking good care of the visitors.

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From the North, coming from the Copperbelt, take the road to Solwezi and then to Kasempa. (It may be useful to note there is a very good hospital at Kasempa). From here, a reasonable graded track for 98 kilometres will take you to the Lunga Pontoon. To reach the northern gate of the park, take the last left turn (approximately 16 km) before the pontoon. From Livingstone travel to Kalomo on the road to Lusaka and turn left, followed by another left turn towards Ndumdumwense, to reach the gate at the southern edge of the park.

Hippo Lodge Tel: +260-211-295298 or +260-211-295398 hippolodge@zamnet.zm www.hippolodge.com Hippo Lodge is an owner-run classic safari lodge that produces a personalized and intimate environment for guests. The peaceful and charming atmosphere of the lodge is heightened by its secluded location within the bush. Two types of accommodation are offered, depending on guest preference and availability: thatched chalets or safari tents. All accommodations have been uniquely designed and provide guests with exquisite views of the Kafue River and its surroundings. Safari activities from game drives to bird watching are offered as well as the opportunity to experience the extraordinary natural hot springs on site.

Fishing at Hippo Lodge, Kafue National Park.

WHERE TO STAY Busanga Plains Bush Camp Tel: +260-211-840953 info@mukambi.com http://www.mukambi.com/lodges/lodges-busanga The Busanga Plains Bush Camp is a seasonal bush camp in the heart of the infamous Busanga Plains. The Plains Camp is a thrilling five hour drive from its sister camp, Mukambi Safari Lodge through the Kafue National Park. The camp is beautifully located, and loved by all that know of it, yet is only accessible four months a year. Guests will can find lions and cheetahs preying on animals such as wildebeest, and buffalo just to name a few. Lechwe and puku can be found grazing in the central swamps while the shy sitatunga hides in the papyrus reeds. Crowned and wattled cranes, secretary birds and ground hornbills pepper the scenery. On the Busanga Plains, fig and palm trees draw their nutrients from giant termite mounds. It is a landscape like no other. The camp consists of only four big safari tents with en-suite bathrooms and raised viewing areas that overlook the Busanga Plains.

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Start the evening off by sipping an aperitif in the Hot Spring at Hippo Lodge.

Kaingu Safari Lodge reservations@kaingu-lodge.com www.kaingu-lodge.com Situated on the great Kafue River amidst breathtaking wilderness Kaingu Safari Lodge provides a great overall safari experience. The lodge is environmentally friendly, and architecturally blends into the surrounding wilderness. From fishing to bird or game watching, to exploring the channels and islands of the Kafue River, Kaingu Safari lodge provides something for everyone. Kafue River Camp Tel: +260-977-933 000 kafueriver@iwayafrica.com www.kafueriver.com The camp is located on the north side of the Kafue River, directly opposite the Kafue National Park,

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name originates, the Mayukuyuku Bush Camp offers guests excellent opportunities to see both big and small game alike and relax comfortably in the middle of the Africa’s largest National Park. McBrides’ Camp McBrides.Camp@uuplus.net www.mcbridescamp.com

Luxury Tent at KaingU Lodge, Kafue National Park.

within a game management area just east of where the Kafue and Lunga rivers converge. Guests can enjoy the en suite chalets of the camp ideally located beneath the shade of beautiful trees on the edge of the river. It’s a great place from which to enjoy many organized activities or simply enjoy the scenery and wildlife from the viewing deck on site. Leopard Lodge Tel: +270-82-416 5894 info@leopard-lodge.com www.leopard-lodge.com Amazing views from on top of the hill overlooking the Kafue River, National Park, and plains home to many animals, in addition to many organized Bush Camp and River activities makes Leopard Lodge a great place to visit. The resident leopard and lion have been sighted upon occasion catching impala, bushbuck and puku within the camp—quite the experience. Lufupa River Camp and Lufupa Tented Camp Tel: +260-211-216 008/9/10/11 Fax: +260-211-840 024 www.wilderness-safaris.com/zambia_kafue/lufupa_ river_camp Located within the renown Lufupa region of Kafue National Park, it is well known to be teeming with wildlife and birdlife. A full range of River Camp activities are available, along with a pool, entertainment, restaurant, and bar. Mayukuyuku Bush Camp Kafuecamps@btinternet.com info@kafuecamps.com www.kafuecamps.com Located at the heart of the Kafue National Park, near the Mayukuyuku rapids from which the camp’s

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McBrides’ Camp has several private thatched-roofed two-person chalets with en suite bathrooms. The camp also has an open dinning room (accommodating upwards of 15 people) providing guests with stunning views of the Kafue River. A campsite is also available for guests with their own equipment. Mukambi Safari Lodge Tel: +260-211-840953 info@mukambi.com www.mukambi.com Located on the edge of the Kafue River and Kafue National Park and probably the only lodge in Africa to have a resident pet Hippo, Basil, Mukambi Safari Lodge is extremely well located for the authentic safari lodge experience. The sounds or sightings of other tourists are relatively non-existent; instead the sights and sounds of abundant wildlife take their place on the river and in the air, on the edge of Africa’s largest national park. Game drives, fishing trips, and walking safaris make this very intimate lodge even greater, as knowing the comforts of the lodge make such activities that much more enjoyable. It’s fantastic Riverside Villa, with its own viewing deck, the en-suite chalets, or the extremely comfortable furnished bush camp, ensure that every kind of traveller can enjoy themselves and the vast areas of untouched nature, unspoiled by mass tourism makes every safari, on foot or by car, a safari through the ‘Real Africa’. The lodge contributes to local community development and your stay also helps to improve the lives of families in the region, through healthcare and education initiatives. Musungwa Lodge Tel: +260-211-273493/274233 Fax: +260-211-274233 www.musungwalodge.co.za Musungwa Lodge is set high above the shores of Lake Itezhi-Tezhi nearby the Southern region of Kafue National Park. Musungwa offers guests spectacular views, a variety of Safari Lodge activities, and conference amenities to ensure guests enjoy themselves no matter what the nature of their visit may be.

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Nanzhila Plains Safari Camp Tel: +267-721-23002 info@nanzhila.com www.nanzhila.com Nestled in the southern end of the Kafue National Park, guests will find the spectacular Nanzhila Plains Safari Camp consisting of three chalets and three safari tents. Beneath the shade of gigantic African ebony trees, guests are provided with a comfortable environment to enjoy views of the pool and stunning wildlife.

Puku Pan Safari Lodge Tel: +260-211-266927 amazingzambia@zamnet.zm www.amazingzambia.com Offering a full-range of safari lodge activities, fullboard as well as self-catering and camping options the lodge provides something for everyone. This is the place for those seeking a true Zambian experience. Zambian guides, management and the promotion of Zambian development activities make Puku Pan stand out from other lodges. At Puku Pan Safari Lodge, guests receive an authentic Zambian safari experience and exposure to the people, wilderness and atmosphere that Zambia has to offer by extremely friendly and experienced Zambians them-

selves, who, go out of their way to accommodate guests of all kinds. Shumba Bush Camp www.shumba-camp.com Shumba Bush Camp is located in the northern part of the Kafue National Park, within spectacular Busanga Plains. The Plains are considered to be one of the most significant wetlands in Zambia and a wildlife haven attracting a variety of birds and game.

LOWER ZAMBEZI The Zambezi River rises in north western Zambia and its catchment area covers 1 352 000 square kilometres covering eight countries, namely Angola, Botswana, Malawi, Mozambique, Namibia, Tanzania, Zambia and Zimbabwe. It flows for some 2 650 kilometres from its source to Indian Ocean via Mozambique. It is the fourth largest river in Africa. Lower Zambezi National Park is Zambia’s newest Park and as such is still relatively undeveloped. The diversity of animals is not as wide as the other big parks, but the opportunities to get close to game wandering in and out of the Zambezi channels are spectacular. The Lower Zambezi National Park covers an area of 4092 square kilometres, but most of the game is concentrated throughout the valley created by the river. Enormous herds of elephants are often seen at the rivers edge. ‘Island hopping’ buffalo and waterbuck are also common. The park also hosts some lions and leopards. The Lower Zambezi National Park is also a birdwatcher’s paradise, with over 350 species of birds including the famous fish eagle having been recorded within its borders.

Basil, the resident Hippo, lounging in the afternoon sun at Mukambi Safari Lodge

Luxury Safari Lodging at Mukambi Safari Lodge

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A male Puku guarding his territory in the Kafue National Park

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Conservation Lower Zambezi Tel: +260-977-193564 clz@iwayafrica.com http://conservationlowerzambezi.net The Conservation Lower Zambezi (CLZ) is an NGO that helps protect the wildlife and habitat in the Lower Zambezi National Park (LZNP) and throughout its surrounding Game Management Areas (GMAs). The organization was jointly established and registered under the Zambia Societies Act in 1995, by

HOW TO GET THERE You can drive into the National Park however it is still rather difficult to navigate. The existing lodges and canoe tour operators provide the best access to the park. They all offer pick-ups from Lusaka, Chirundu, or Kariba in Zimbabwe. The Chongwe River demarcates the western boundary of the park and can be accessed from Chirundu along a rough road, crossing the Kafue River by pontoon just beyond Gwabi Lodge. There is a pontoon that crosses the Zambezi from Luangwa Town to Kanyemba in Zimbabwe and to Zumbo in Mozambique.

WHERE TO STAY

You never know what you might find canoeing on the Lower Zambezi.

conservationists, safari tour operators and stakeholders within the LZNP and Chiawa GMA in an effort to supplement and complement the Zambia Wildlife Authority (ZAWA). The organization exists to ensure that the incredible natural wilderness and wildlife that draw people from around the world, continues to endure for generations to come.

Ana Tree Lodge Tel: +287-211-508250730 anatreelodge@zamnet.zm (Located inside the National Park) This lodge is located within the national park and has 5 raised en suite safari tents with private balconies. Game often walks right through the camp and can be enjoyed from the comfort of the lodge, on game drives or walks. This is a great fishing spot as well. Chiawa Camp Tel: +260-211-261588 / Fax: +260-211-262683 info@chiawa.com Chiawa Camp offers luxury tented, en suite accommodation for up to 14 guests. Their speciality is game-viewing by motorboat, by open vehicle in the park, night drives, bush walks, canoeing, river

Elephant watching at Chongwe River Camp in the Lower Zambezi.

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cruises and angling safaris. Operating season is from May to October. (located inside the national park) Chongwe River Camp Tel: +260-211-298248, +260-977-801 820 reservations@chongweriver.net www.chongwe.com

Situated on the Lower Zambezi where The Chongwe River meets the Zambezi River, the Chongwe River Camp is located beneath a vast canopy of Winterthorn Trees in one of the greatest wilderness refuges in Africa. This award-winning camp combines the best of everything, from first-class service and luxurious accommodation to exceptional game viewing and enlightening cultural experiences. Kanyemba Lodge Tel: +260-977-755720 info@kanyemba.com www.kanyemba.com Kanyemba blends natural materials with modern comforts; lush green lawns and stone walkways surround each chalet. Being the only non-tented, permanent structured lodge in the Lower Zambezi, the chalets are designed to be extremely cool during the hotter months. Bridges span waterways created to breed fresh fish for the restaurant. Ricardo, a Zambian by birth and Italian by blood, is as passionate about food as he is of African Wildlife. A holiday at Kanyemba puts you in touch with the Zambezi and its surrounding bush as well as a touch of Italy through its amazing cuisine.

Luxury bush tent at Chongwe River Camp.

(Located outside the national park) A beautifully situated lodge on a raised section of the Zambezi River bank with spectacular provides guests with excellent views. Wooden walkways link the chalets and elephants often walk right underneath them. Kayila Lodge: Bookings organized through Safari Par Excellence Tel: +260-213-321629 / Fax: +260-213-326629 safpar@zamnet.zm / zaminfo@safpar.comâ&#x20AC;¨ www.safpar.com / www.safpar.net (Located outside the National Park) This small and exclusive safari lodge in a private wildlife sanctuary overlooks Mana Pools National Park on the Lower Zambezi. Six beautifully appointed twin thatched en-suite lodges, a honeymoon suite with its sunken bath, a famous Kayila tree house suite, a double lodge built 30 feet up an African Sausage Tree, and a duplex chalet with two separate en suite twin rooms as well as a family room comprising a double and two singles are on offer. Kiambi Lodge Tel: + 260-211-96655878 kiambi@coppernet.zm (Located outside the national park) Kiambi Lodge offers superb views over the Zambezi and Kafue Rivers and is only 20km from the Chirundu Border, making it much easier to reach than any of the other lodges. It is also nicely located to get away from Lusaka for the weekend.

Evening relaxation overlooking the Zambezi at Kanyemba Lodge Bush Camp.

Kasaka River Lodge Tel: +260-211-265836 / 260012 Fax: +260-211-260012 bookings@kasakariverlodge.com

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Kulefu Tented Camp Star of Africa Bookings Tel: +260-211-271366, 271508, 271509 Fax: +260-211-271398 reservations@starofafrica.co.zm www.starofafrica.com (Located inside the national park)

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Deep in the game-rich Lower Zambezi National Park, this secluded intimate safari camp is nestled comfortably in the deep shade of tall riverine trees. Profoundly peaceful, eco-friendly and well appointed, the camp overlooks one of the permanent channels of the Zambezi River. Eight spacious luxurious tents are set on platforms at the river’s edge ideal for both boat and land-based wildlife viewing, in a prolific wildlife area. Accessed by air only. Mvuu Tented Lodge Tel: +27-16-9871837 Fax: +27-16-9872655 info@mvuulodge.com Located in an attractive setting on the banks of the Zambezi River, this is a fully catered camp with the option of self-catering as well. There is also a campsite for those on a budget. Activities available include canoeing, game viewing, birding, fishing and enjoying beautiful sunsets. Mwambashi River Lodge Tel: +260-213-320606/7/8 / Fax: +260-213-320609 safpar@zamnet.zm (Located inside the national park)

Sanctuary Zambezi Kulefu Camp Telephone: +260 (0)211 253719 / 253625 / 256022 / 255823 Fax: +260 (0)211 255823 southernafrica@sanctuaryretreats.com www.sanctuaryretreats.com Sanctuary Zambezi Kulefu Camp is an authentic safari camp, gathered around an acacia tree -shaded Bedouin-style central tent. The Lower Zambezi National Park, within which the camp is located, is dominated by the Zambezi River which channels game into a narrow floodplain, resulting in unparalleled viewing opportunities. Arriving at the camp by boat from the local airstrip is a thrill in itself as there are usually plenty of animals to see on the way. The seven spacious tents are set on teak platforms made from commercially grown forests and all have spectacular views over the river. Each tent has its own lounge area and viewing deck. Carved wooden tables and woven chairs complement the fourposter beds and canvas walls - this is camping taken to its most luxurious heights. Sausage Tree Tel: +260-211-845204, +260-977-455448 reservations@sausagetreecamp.com www.sausagetreecamp.com

This is a stunning East-African styled tented safari camp deep in the relatively unexplored Lower Zambezi National Park. This Lodge is remote and highly recommended as a walking safari destination - safari enthusiasts usually stay a minimum of 3 nights at Mwambashi. Redcliff Zambezi Lodge Tel: +270-212-6532664 or +270-83-2289755 Fax: +270-212-6544015 info@redcliff-lodge.com Sited on the banks of the lower Zambezi much further down the river to the east, beyond the eastern edge of the park provides, this lodge provides an exciting fishing point for the traveller seeking for a true African adventure for an affordable price. Royal Zambezi Lodge Tel: +260-211-278248/9 or +260-968-61020/1030 Fax: +260-211-278249 rzl@iconnect.zm (Located outside the national park) This lodge has its own 3.5 kilometres of unspoiled river frontage with a beautiful view of the mountains. Fly in to the Royal Zambezi’s private air strip in the comfort of a chartered aircraft only half an hour’s flight from Lusaka.

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The unexpected catch of the day on the Lower Zambezi.

Nestled in the heart of the best game viewing part of Lower Zambezi National Park on the edge of the Zambezi River, Sausage Tree Camp is one of the best geographically located lodges in the country for a true safari, and animal encounter experience. Fantastic Bedouin-influenced tents, outfitted in amazing textiles and Zambian Teak. Great food and eating atmosphere by candlelight. A large spectrum of safari activities from game drives, walks, canoe trips, river cruises and fishing are available to you at your convenience. Hippo, buffalo and elephant sightings on camp are daily occurrences, while the chances of seeing lions, leopards, hyenas, zebras, waterbuck and many other animals is also quite high.

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Entertainment WHAT TO DO Sightseeing The escarpment and plateau regions are largely inaccessible and have not been formally surveyed. The Zambezi valley, although a small area is host to many of the bigger mammals, elephant, buffalo, hippo, waterbuck, kudu, zebra, crocodiles, impala and warthog. Occasionally species of roan, eland, Samango, monkey, and other nocturnal animals like hyena, porcupine, civet, genet and honey badger can be found. The birdlife along the riverbanks is exceptional. Many fish eagles can be seen and heard from miles away. Birdwatchers can also find nesting along the cliffs, white fronted and carmine bee-eaters. Amongst others: the red winged pratincole, the crested guinea fowl, black eagle, vast swarms of quelea, the trumpeter hornbill, Meyers parrot and Lillianâ&#x20AC;&#x2122;s lovebird are also popular birds sought out by visitors. Fishing Fishing possibilities are excellent along the river, most lodges offer fishing with rods and simple tackle provided. Healthy Tiger fish and bream catches are common as well as vundu, a member of the catfish family, weighing up to 50 kilograms. Interestingly, in addition to traditional bait, cheap, strong smelling soap is used as an excellent form of bait.

Canoeing Lodges can provide canoe trips of any desired length, catering to each guestâ&#x20AC;&#x2122;s desire. The river has a strong enough current to take you easily down the river at a leisurely pace, with next to little or no effort, your activity guides will usually pick you up in a speedboat at the end of the day to bring you back to your lodge of accommodation. Several operators run 3 - 5 day trips, with stays at very comfortable bush camps on the banks of the river. These trips are highly recommended if you are looking for an adventure off of the beaten track. The river guides will take you down remote channels between the islands where your likelihood of getting close to game becomes extremely high. Hippos are always in sight, and elephant, zebra, crocodiles, puku, impala, buffalo, kudu and baboons can also be seen browsing on the banks from the laid back comfort of your canoe. Canoeing safaris that extend over 4 days are resupplied by vehicle and carried back at the end of the safari by 4x4 Land Cruisers. OPERATORS: Karibu Safaris Tel: +270-31-563-9774 of +270-31-563-1957 karibu@karibu.co.za

The ideal Honeymoon Suite at Sausage Tree Camp

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The funny looking Warthogs roaming the parks

Fishing on Lower Zambezi - you never know what you just might catch!

Safari Par Excellence (SAFPAR) Tel: +260-213-321629 Fax: +260-213-326629 safpar@zamnet.zm zaminfo@safpar.com  www.safpar.com www.safpar.net

The Lower Zambezi National Park has an abundance of Elephants

Safari Par Excellence offers ‘participatory’ canoeing trips of any duration. All gear is carried in the canoes and camps are erected on islands throughout the river along the way. Everyone gets involved in setting up camp and cooking. These trips are obviously cheaper and a touch less comfortable, but the thrill of the wilderness is that much more intense.

LAKE KARIBA

Zambia’s many National Parks are host to hundreds of exotic, colourful birds. River ducks & Egrets

Karibu Safaris organize canoeing safaris with “limited participation” camping (no equipment carried in the canoes, and excellent meals prepared by the crew). Guests are met at Kariba and are transferred to exclusive campsites on the banks of the Zambezi. Guests canoe their way down the river with experienced and knowledgeable river guides, while staying at a different campsite each night. 6-day and 4-day packages are on offer. River Horse Safaris Tel: +260-211-511107, +263-61-2447 / 2944 / 2442, enquiries@riverhorsesafaris.com Another great canoe safari operator, that is able to cater to each visitors desired canoe safari experience.

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Although the building of the Kariba Dam was surrounded by controversy, both environmentally and socially, it is an impressive engineering achievement. The massive valley, which now forms Lake Kariba has survived, with most plant and animal species having adapted to the changed conditions.

HISTORY Kariba Dam is located approximately halfway down the Zambezi River. The dam was an initiative of the former Federation existing between British ruled Northern and Southern Rhodesia as well as Malawi seeking to dam the great Zambezi floodplain. Vast areas of forest and vegetation were cleared and burnt, which subsequently made the future lake rich in nutrients of the former forested environment. The considerable number of remaining trees provided an essential habitat for many creatures that found their way into the lake.

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Building the dam wall began in the late 1950s, bringing in well over a million cubic metres of concrete to form the 36.6 metre high wall with a thickness of over twenty four metres to sustain the pressure of nearly ten million litres of water passing through each gate of the spillway per second. The amount of concrete used to construct the dam is said to have been equal to or greater than the amount needed to pave a road all the way from Lusaka in Zambia to Cairo in Egypt. A Station was set up in Chirundu to provide hydroelectric power to Zambia, the Dam itself however produces power for Zimbabwe. Nevertheless a new Zesco Hydroelectric project is underway to further increase the capacity of generating power from the dam fed directly to Zambia. The Displaced Tribe Within the area, now covered by Lake Kariba, lived over fifty thousand people, mostly belonging to the Batonga tribe. Although land was set aside for them further up the valley, they were reluctant to leave their tribal lands. Eventually, when the trucks moved in to relocate them, they conceded, having little choice. Ceremonies were held to honour their gods and the journey to new lands began. Schools and clinics were built in some of the new areas and wells were also installed upon their arrival. Some new villages that were relocated close to the water’s edge have prospered with the new fishing opportunities that emerged for the inhabitants on the lake. However, many mourned the loss of the rich alluvial river soil and battle to produce crops in the higher sandier areas. For the most part, the move was a severe disruption of way of life of these peoples, who received minimal compensation, for their relocation at best. Operation Noah As the dam began to fill, it became evident that thousands of animals stranded on islands were going to drown. Appeals were made and money was raised to buy boats and equipment for their rescue and relocation. This project became known as Operation Noah. It was a mammoth task. Submerged trees and stumps threatened the hulls of the boats. On the islands themselves, there were huge concentrations of snakes including the deadly black mamba, making the retrieval of animals even more treacherous. Even so, thousands of animals were successfully rescued thanks to the effort and will of a few dedicated individuals. Fishing The conditions that had made life difficult for animals and man also conspired to produce an instant paradise for fish of the newly created lake. The rich fer-

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View of Kariba Dam with 4 gates open.

The Zambian flag blowing in the wind with the Kariba Dam in the background.

tilizing effect of the chemicals from the clearance of vegetation facilitated the growth of aquatic species in the lake. The introduction of kapenta, tiny sardinelike fish, has proved very successful. Large schools of fish were also airlifted from Lake Tanganyika to Lake Kariba in 1967.

HOW TO GET THERE From Lusaka, it’s an approximate 2.5-hour drive to Siavonga through the scenic Zambezi Rift Valley, on one of Zambia’s best roads. In Lusaka, take the Kafue road to Chirundu and turn right onto the M15, 18 km before the Zimbabwe border.

WHERE TO STAY The tourism industry on the Zambian side of Lake Kariba is still in its infancy, however but you can find incredible resorts and extremely very comfortable hotel accommodation all around Siavonga, which is about 7 Km from the dam wall, and other areas of the lakeshore.

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Eagles Rest Resort Tel: +260-211-511168 +260-95-755291 eagles@siavonga-zambia.com Situated right on the shores of the lake, just 8kms from the magnificent Kariba Dam Wall, the resort offers several possibilities of accommodation from Bed & Breakfast, full board, self catering, camping and house boating. The lodge is mainly geared towards families but is increasingly becoming popular as a conference, and workshop venues for Lusaka-based companies. The resident bar and restaurant, “ChitChat” the same as the Lusaka based venue, provides guests and residents of the greater Siavonga area with great food and drink, in a beach-bar atmosphere unique to Eagles Rest Resort. The resort also is home to a second incredible indoor restaurant located further up into the hills set poolside allowing for incredible views of the lake from both the pool and

Kapenta fishing boats after a long nights catch on Lake Kariba

Kapenta fishing on Lake Kariba

restaurant. Each air-conditioned chalet has its own veranda and is located on the lakeshore with magnificent views of the lake. Canoeing Safaris along the shores of beautiful Lake Kariba can be arranged, in addition to full-day canoe safaris through the Kariba gorge on the Zambezi River starting from the foot of the dam wall—where birdlife, hippos, crocs in addition to other wildlife are possible to be seen. Other activities include: fishing on either the lake or Zambezi River and beautiful Sunset Cruises. Visits to the Kariba Dam Wall, the power-station, a commercial crocodile farm, Kapenta Fishing rigs, village cultural tours and much more can also be organized from the resort. The resort “Bateleur Houseboat is moored on the premises which sleeps 12 passengers and 4 crew members. Day cruises can also be organized for up to a maximum of 50 people. Lake Kariba Inns Tel: +260-211-253768 or +260-97-796958 Fax: +260-211-252518 info@karibainns.com www.karibainns.com

Kapenta fishing boats after a long nights catch on Lake Kariba

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Located on the banks of the Lake in Siavonga, Lake Kariba Inns is a popular conference venue with 41 air-conditioned rooms. There are 36 rooms, a pool, gym, houseboat and the restaurant is excellent. It has increasingly become known as a preferable conference destination, offering 4 state-of-the-art conference rooms, all of which are set amidst tranquil gardens. Lake Kariba Inns is proud of each facility, service, fine cuisine provided, and to ensure guests are comfortable and content during their stays. For your convenience the bar and restaurant are very flexible. Lake Kariba Inns has the largest fleet of recreational boats in Siavonga; facilitating all lake activities from fishing and water sports to sunset and house-boat cruises.

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Lake Safari Lodge info@lake-safari.com On the banks of the Lake at Siavonga is a popular weekend getaway and conference venue with 50 airconditioned en-suite rooms, good food and a great bar. They offer a range of activities such as Boating, water sports and visits to the dam wall. Manchinchi Bay Lodge Tel: +260-211-511283 / Fax: +260-211-511218 info@manchinbaylodge.com www.manchinbaylodge.com

HOUSE BOATING A trip on a houseboat is highly recommended, especially at sunset or during a full moon. The tranquillity of watching the deep orange sun sink on the one side of the lake, and the rise of the moon over the shimmering waters on the other side is a very unique experience. Most hotels in the area have a range of boats for hire and organize dinner and sunset cruises and champagne breakfasts. House Boating on the lake has been popular for a long time in Zimbabwe, and Zambia is progressively catching up:

Located in Siavonga, this hotel offers 30 air-conditioned, en-suite rooms, each with a balcony overlooking the lake. In addition, conference and banqueting facilities are available. They also have a large boat offering sundowner cruises.

Bateleur Houseboat Tel: +260-211-511168 or +260-95-755291 reservations@eaglesrestresort.com

Real beachfront pleasure can be enjoyed at Chit Chat restaurant, Eagles Rest Lodge

Southern Belle (Protea Hotel Group) Tel: +260-211-511639 Fax: +260-211-511638 reservations@phsouthernbelle.co.zm www.proteahotels.com

This Houseboat is moored at Eagles Rest Resort in Siavonga. Bateleur offers charter cruises on the Lake from one night to ten nights. The boat sleeps 14 passengers and has 4 crewmembers. On the lower deck are 3 cabins accommodating 6 passengers, 2 public toilets/showers, a lounge, and a fully equipped kitchen. There is also a large pool/ sun deck with a fully operational Jacuzzi to cool off from the heat of the day. On the upper deck is the Captainâ&#x20AC;&#x2122;s bar and a large comfortable lounge area. Day seating on the upper deck converts to sleeping accommodation at night, each bed is fully mosquito proofed. Two tender boats are normally towed behind the houseboat for fishing and/or sightseeing.

The Southern Belle is one of the largest houseboats in Southern Africa located in Zambia on the larg-

Canoeing on Lake Kariba is just one of the activities offered at Eagles Rest Lodge

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Village Life on the banks of Lake Kariba

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est man-made lake in the world, Lake Kariba. The Southern Belle is a spectacular houseboat consisting of three decks offering 22 en-suite cabins, conference facilities for upwards of 30 people, a beautiful lobby, convenience store, restaurant and bar, and a top deck complete with an additional bar and a swimming pool. The Southern Belle is ideal for both leisure and business cruises providing guests with spectacular views, stunning sunsets as well as a range of activities or wonderful relaxing holidays simply soaking up the sunshine.

SINAZONGWE There is also good accommodation in the town of Sinazongwe 120 km from Siavonga. Chete Island deluxe tented Safari Lodge Tel: +260-211-483144 Fax: +260-211-483045 info@cheteisland.com

Chirundu Fossil Forest A mere 21km from Chirundu, on the road to Lusaka, lies a fossil forest with remnants of trees that date back over 150 million years. Sections of tree trunks up to three meters long are exposed as a result of erosion of the surrounding soft red sandstone, making it a very unique. Fishing Sport fishing in the Siavonga area is not as good as it used to be, however, further down the lake shore at Sinazongwe, the annual Tiger Fishing Competition held in May attracts anglers from all over the subcontinent. Water sports The lake is a superb playground for all kinds of water sports including windsurfing, parasailing, and waterskiing, among others. Most of those activities can be arranged from any of the hotels and resorts throughout the region.

Situated on an island in the middle of the Lake, this lodge is the only lodge on the island. Chete Island is a wild water wilderness, where the Zambezi valley game and birds flourish, protected by the status of Chete National Park. The Lodge is very peaceful, and far from the crowds of houseboats, powerboats, and game drive vehicles. Nestled amongst the beautiful archipelago of remote islands, the lodge is virtually unvisited by the tourist world, scattered with flood plain shorelines, craggy cliffs, spectacular gorges and African woodlands.

THE LUANGWA VALLEY

Gwembe Safaris Tel: +260-32-20169, +260-978-03292 or 260-977-77719 Fax: +260-32-20054 info@gwembesafaris.com Located further up the lake near Sinazongwe, this privately owned 600 acre island on the Lake, is stocked with a variety of antelope and abundant birdlife, this is a perfect getaway for the bush lover, fishing enthusiast and birdwatcher.

Down the centre of the valley flows the Luangwa River, fed by dozens of sand rivers that emerge during the Rainy season. The countryside is unparalleled rugged beauty, the vegetation thick and, near the Luangwa River itself and its many tributaries, a riverine forest remains a stunning lush green all year round.

WHAT TO DO The Dam Wall Anytime spent in the Kariba or Siavonga area should include a visit to the Dam Wall to witness the size of this awesome structure. The wide bridge offers ample room for walking on either side. The contrasting views - the vast lake stretching to infinity on the one side and the sheer drop to the gorge on the other side - are both breathtaking.

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The Luangwa Valley is one of Africa’s prime wildlife sanctuaries, with its infamous concentrations and varieties of game and birdlife. The ‘Valley’ lies at the tail end of the Great Rift Valley, (which runs from the Red Sea down the length of East Africa). This accounts for the spectacular escarpment scenery in East Africa as well as some of Africa’s elegant Lakes.

The development of a game protection began in the Luangwa Valley in the late 19th century under the administration of the territory by the British South Africa Company (BSAC). They imposed a total ban on the hunting of hippo and elephant due to massive exploitation of the animal population of the land by the Chikunda tribe from Mozambique, and the Arab traders from Malawi. Today there is an over-abundance of hippos along the Luangwa River. The BSAC established the first game reserve in the Luamfwa region in 1904. Subsequently an in depth survey was completed in 1932 recommending the proclamation of game reserves and the appointment

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There are a number of tributary rivers running through the park and into the Luangwa River. The crystal clear Mwaleshi River trickles down the escarpment in a series of small waterfalls, receding in the dry season, leaving many pools along its former path. Riverbanks of the Mwaleshi in the Rainy season, and the pools it leaves behind during the Dry season, attract animals from the bush in search of water. No game drives are permitted in the Mwaleshi area, thus, access is by organized walking safaris only.

Annual Tiger Fishing Competitions take place on the lake shore at Sinazongwe

of an elephant control department. Norman Carr and Bert Schultz were appointed as game rangers in 1939 to pursue such an initiative. Villages within the reserves were eventually moved to the periphery of the reserve. In 1973 the elephant population was estimated to be 100 000 and found to be negatively impacting the surrounding areas. However, simultaneously, poaching was increasing in popularity, which sent the numbers of elephant and the endangered rhino into a steady decline. The privately funded Save the Rhino Trust was established in 1980 and extensive anti-poaching patrols were carried out. Elephant poaching was curbed to some extent but rhinos unfortunately could not be saved and today they are entirely absent from the area. Today there are about 20 operators in the valley, spread out along 150 kilometres of the Luangwa River. They range from budget camps to sophisticated lodges and offer walking safaris, game drives, night drives and photographic safaris.

NORTH LUANGWA NATIONAL PARK This remote tract of land covering 4636 square kilometres offers one of the finest wilderness experiences in Zambia. Only recently opened to the public, there are no permanent lodges there. Access to the park is granted only by travelling with one of the few safari operators granted permission to conduct walking safaris in the park. Like the South Luangwa National Park, it lies on the western bank of the Luangwa River bordered on the other side by the dramatic Muchinga escarpment which rises over 1000 meters from the valley floor.

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GETTING THERE Although this park was officially opened to the public in 1984, the infrastructure within and en route to the park is not sufficiently developed to cater to the independent traveller. Special permission to enter the Park must be obtained from the Department of National Parks and Wildlife Services. The best way to experience this park is with one of the operators running safaris here. One can fly in to either Mfuwe International Airport, about four hours away and be picked up, or be brought in from the Mpika side of the escarpment. There are two airstrips that are open for charter traffic.

WHAT TO SEE AND DO The park is well known for its massive herds of buffalo, a spectacular sight if they’re seen on the run, kicking up dust for miles behind them. Large prides of lion inhabit the territory and it is not uncommon to witness a kill. Other common mammals that can be found in the park are hyena, Cookson’s wildebeest, bushbuck, zebra, warthog, baboon, vervet monkey, puku and impala. Elephant and leopard are also seen, but not as frequently as in the South Park.

WHERE TO STAY There are no lodges open to the public in the North Luangwa National Park but several operators run pre-booked, organized safaris and removable bush camps there. Kutandala Camp info@kutandala.com www.kutanda.com It’s Zambia’s smallest owner-operated camp, catering to only six guests per safari. All of the rooms have an unrestricted view of the Mwaleshi River and its flood plain throughout the day. Kutandala specializes in spectacular walking safaris.

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Mwaleshi Camp Tel: +264-61-240561 tafika@remoteafrica.com www.remoteafrica.com Situated on a scenic bend of the Mwaleshi River, it comprises of 4 attractive reed chalets, each with stunning views over the river. Game viewing is conducted on foot, in a remote area renowned for its lion, huge herds of buffalo, and plenty of Cookson’s wildebeest. Shiwa Safaris Tel: +260-211-229261 www.shiwasafaris.com This is a beautiful seasonal bush camp based in the North Luangwa National Park. Normally the camp is open from the 1st June to the 1st week of November. They have two bush camps and their safaris begin at the infamous Shiwa Ngandu estate over the western side of the escarpment, 100km off the Great North Road. The camp consists of 4 en-suite chalets. Two of the chalets are built upon stilts, overlooking the Mwaleshi River. A maximum of 8 clients can be accommodated at a time. The area is predominately for walking safaris but they do offer limited game / night drives.

SOUTH LUANGWA NATIONAL PARK Experts have dubbed South Luangwa as one of the greatest wildlife sanctuaries in the world. The concentration of game around the Luangwa River and its ox bow lagoons is among the most intense in all of Africa.

Lioness at night n the hunt

The Luangwa River is the most intact major river system in Africa and is the lifeblood of the park. The Park hosts a wide variety of wildlife birds and vegetation. The now famous ‘walking safari’ originated in this park and is still one of the finest ways to experience this pristine wilderness first hand. There are 60 different animal species and over 400 different bird species. The only notable exception is the rhino, sadly poached to its extinction in the region years ago. If you’re in your own vehicle, be sure to get a map of the park from the Crocodile Farm at the park entrance and follow the loop roads graded in the park, past dambos bursting with hippos, crowned cranes, grazing antelope and scurrying baboons. Further out on the plains you’re bound to see the large elephant herds, reaching up to 70 in number. Buffalo are abundant and spread throughout the valley as well. South Luangwa Conservation Society (SLCS) Tel: +260-216-246069, +260-965-180452 slcs@iwayafrica.com www.slcs-zambia.org With more than 8 years of working with local communities in Luangwa, the SLCS continues to strive to protect the wildlife and wilderness of the South Luangwa National Park and its surrounding game management areas. SLCS’s primary initiatives include supporting the law enforcement efforts of ZAWA (Zambian Wildlife Authority) and the Community Resource Boards through the joint management of forty kakumbi Village Scouts, who are ideally situated to support ZAWA initiatives and protect the park.

Lions are common sightings in the Luangwa Valley

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Entertainment GETTING THERE Mfuwe Airport recently achieved international status and various airlines were looking at scheduled flights from abroad. Domestic flights operate about ten times a week in peak season (June-Oct) from Lusaka. Check with any travel agent for schedules. Charter planes from outside the country can now fly direct without clearing customs at Lusaka and there are a number of charter companies in Zambia, which can fly to and from Zambia’s top destinations. All lodges provide transfers to and from the airport. Proflight has scheduled flights from Lusaka to Mfuwe. Air Malawi has scheduled flights from Lilongwe to Mfuwe. If driving, the usual route to the park is from Chipata. This is a decent road and the 123km drive takes about two hours to Mfuwe, just outside of the Park. If travelling in a robust 4x4 from Lusaka, it is possible to take a short cut from the Great East Road at Petauke, up alongside the Luangwa River to Mfuwe, a trek only to be attempted well into the dry season. A good overnight stop en route to break up the journey is a stop at the Luangwa River Bridge at Bridge Camp.

WHEN TO GO Seasonal changes are very pronounced in Luangwa. The dry season begins in April and intensifies

through to October, the hottest month when game concentrations are at their height. Warm sunny days and chilly nights are typical of the dry winter months of May to August. The Rainy Season begins in November as the leaves begin to turn green, and the dry bleak terrain becomes a lush jungle. The rainy season lasts up until the end of March when the migrant birds arrive in droves. Each lodge stays open for as long as access is possible, depending on its location in the area. For this reason please contact any lodge accordingly prior to departure to the park.

WHAT TO SEE AND DO Wildlife The hippopotamus is one animal you definitely won’t miss in the park. In fact there is estimated to be at least 50 hippos per kilometre of the Luangwa River. Zebra can be seen running in small herds of about a dozen. Thorneycroft’s Giraffe, unique to Luangwa Valley can also be easily spotted. The park has 14 different antelope species: bushbucks, duikers, elands, impalas, puku, the famous kudu, reedbuck, roan, sable, hartebeest, grysbok, klipspringer and oribi among others. In terms of primates, baboons and vervet monkeys mark the scenery throughout most of the park. More scarce, but still present is Maloney’s monkey. Present, but unlikely to be seen except on night drives are the night ape and the nocturnal bush baby. Hyenas are fairly common throughout the valley and the South Luangwa National Park has a good population of leopards, yet are not the easiest to spot, and tend to retreat when they hear vehicles. Many of the game trackers of the lodges in the South Luangwa valley are skilled in finding leopards on night drives however, and often visitors are rewarded with a full view of a kill. Lions are as plentiful in the Luangwa, frequently found roaming in prides of upwards of thirty. Of the other carnivores present but not often seen is the caracal, wild dog, serval and side-striped jackal. The Luangwa River also has an extraordinarily high number of crocodiles.

Leopard with prey are frequent spotting in the South of the park

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Birdlife Bird watching is superb in the Valley. Near the end of the Dry Season, hundreds of large water birds can be seen wading through the shallows. The red faced yellow billed storks, pelicans, saddle bill storks, marabou storks, great white egrets, black headed herons, and open billed storks are present in the valley, in addition to the stately goliath heron that can

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stand in the same position for hours before attacking its prey. Amongst the most beautiful birds are the elegant crowned cranes, identified by their stunning golden tufts that congregate in large flocks at various saltpans throughout the region. Just before the rains set in, in November, the intra-African migratory birds, as well as those from Northern Europe arrive to take advantage of the weather and ample feeding opportunities. These include the red-chested cuckoo, the white stork, and European swallows. Others such as swifts, hobbies and bee-eaters, along with birds of prey such as the Steppe eagles and Steppe buzzards make the trip all the way from Russia. A special sight is the large congregation hundreds of brightly coloured carmine bee-eaters nesting on the steep sandy banks of the river. With about 400 of Zambiaâ&#x20AC;&#x2122;s 732 species of birds appearing in the Valley, including 39 birds of prey and 47 migrant species, there is an enormous amount of activity any time of the year for the beginner or avid birdwatcher to enjoy.

WHERE TO STAY There are many varied places to stay in the Valley ranging from luxurious safari camps to budget chalets and camping. Most of the lodges are spread along the east bank of the Luangwa River, in the adjoining Game Management Area. Game drives and walking safaris are conducted along the west bank of the river, within the Park itself. Some of the Lodges have bush camps deep in the Park providing guests remote walking safari experiences. The Bush Camp Company Tel: +260-216-245041 or (satellite): +871-76228-0123 Alison@bushcampcompany.com www.bushcampcompany.com The Bush Camp Company operates four very comfortable bush camps along the Luangwa River. Sanctuary Chichele Presidential Lodge Telephone: +260 (0)211 253719 / 253625 / 256022 / 255823 Fax: +260 (0)211 255823 southernafrica@sanctuaryretreats.com www.sanctuaryretreats.com

Thorneycroftâ&#x20AC;&#x2122;s Giraffe, unique to Luangwa Valley can also be easily spotted

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The Sanctuary Chichele Presidential Lodge was originally built for Kenneth Kaunda, the first Zambian president, and has maintained original colonial style furnishings. A long veranda stretches outside the dining room, from which guests are afforded views down the valley to the Luangwa itself. When possible, dinner is served outside. On cooler nights, roaring fires take the chill out of the air. The grunt of lions or the saw of leopards can often be heard from the wooded valleys that surround the lodge. Each of the ten luxurious suites at Sanctuary Chichele comes complete with a four-poster bed, air conditioning, full bathroom and every other amenity desired by guests - all amidst the African bush. In keeping with the rest of Chichele, the suites are also decorated in an understated colonial style. French windows open onto private terraces, from which, getting up early to watch the sun rise over the Luangwa Valley provides guests with a spectacular once in a lifetime experience.

Kafunta Tel: +260-216-246046 or +871-762068427 kafunta@luangwa.com www.luangwa.com Each spacious log cabin is made from natural material with a splendid view over the winding Luangwa River. This small, personalized camp lies under a grove of Mahogany trees on the only habitable island in the Luangwa River. The Island Bush Camp offers rustic accommodation in grass/reed huts. Each chalet has a private veranda overlooking the Luangwa River providing guests with amazing views. Kaingo / Mwamba Bush Camp Tel: +260-262-45064 (May 20- 31 Oct) info@kaingo.com www.kaingo.com Kaingo is a small, very comfortable lodge, one of the few inside the Park itself. It places an emphasis on personalised walking safaris and game drives. Mwamba Bush Camp is a three hours walk north of Kaingo set under shady ebony trees along the Mwamba River, in an excellent game viewing area. An ideal safari experience includes three nights at Kaingo and three at Mwamba Camp. Kapani Tel: + 260-262-46015 / 262-46025 kapani@normancarrsafaris.com

One the most beautiful birds found in South Luangwa are the elegant crowned cranes.

Flatdogs Camp (Situated outside the South Luangwa National Park – 5 minutes from the entrance) Tel: +260-216-246038 info@flatdogscamp.com www.flatdogscamp.com

Kapani is one of the most well-known and established lodges in Zambia, built by Norman Carr, the ‘father’ of conservation in Zambia. It has comfortable, well-appointed brick and tile chalets and top quality catering services. Kapani is a permanent camp that is open all year round. Accommodation consists of eight standard suites and two new Lagoon Houses, in total the lodge is composed of 20 beds all in all. Kapani also runs three bush camps in the Park during the Dry Season: Luwi,

With a range of accommodation styles to suit all needs, Flatdogs has an enviably natural setting amongst beautiful trees right on the banks of the Luangwa River. Game viewing in this area of the Park is superb, even from within camp where elephant, giraffe & hippo are often found. Game drives, night drives and walking safaris are taken with professional safari guides into the park each day. Their a la carte restaurant is an added bonus, with no set meals or meal times. Luxury ensuite safari amongst the wide range of accommodation at Flatdogs Camp.

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Ele welcome to Flatdogs Camp, South Luangwa National Park.

Kakuli and Nsolo all specializing in walking safaris for the months of June to October. Luamfwa Tel: +260-211-261683 / 261732 or +260-97-802524 / 97-882210 Fax: +260-211-262438 info@luamfwa.com www.luamfwa.com Another of the Valley’s oldest lodges, deep in the South end of the Park, recently refurbished and nestled in a very remote section of the park. Its wooden chalets overlook a busy lagoon. Open approximately from June until October each year. Mfuwe Lodge Tel: (satellite) +871-76-228-0123 or + 260-216-245041 Fax: +260-216-245041 www.mfuelodge.com A fine luxury lodge in one of the South Luangwa’s prime locations, built amongst lagoons teeming with wildlife within the National Park itself. They have two Trail Camps, for walking safaris operating from July to October. The main lodge has 18 en-suite luxury thatched chalets, each with a private decking area overlooking the lagoon. The main lodge is open all year round. Sanctuary Puku Ridge Camp Telephone: +260 (0)211 253719 / 253625 / 256022 / 255823 Fax: +260 (0)211 255823 southernafrica@sanctuaryretreats.com www.sanctuaryretreats.com

The camp offers guests an authentic tented safari experience in South Luangwa, one of Zambia’s best ar-

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eas for game viewing and bird watching. The region is home to over 60 mammals - including elephants, lions, wild dogs, buffalos, hippos and, of course, antelope, in addition to over 400 bird species. Guests can spend an afternoon relaxing in the camp’s large living area in between thrilling game drives or walking safaris. You might even hear the Puku antelope whistling to one other when danger threatens. The central dining area produces gourmet meals, despite being so far away from a city, let alone a road. The camp is designed to leave no trace on the environment and has embraced a very natural kind of African chic in its décor. The seven tents are spacious and comfortable; each with a soothing hot tub and an outdoor shower shaded by trees and stocked with luscious and environmentally friendly products. Watch the sun rise from your double bed, or spot animals making their way across the plains to a waterhole from your private viewing deck. Robin Pope Safaris Tel: +260-216-246090 / 91/ 92 Fax: +260-216-246094 kim@robinpopesafaris.net www.robinpopesafaris.net Robin Pope, a well-known expert safari also operates 3 camps in the Luangwa area: Nkwali (April to December) The picturesque Nkwali Camp further south, boasts the ‘best bar in the Valley.’ The chalets are cool and spacious, overlooking the river. Access to the park is by boat or our nearby pontoon. The area is famous for leopard and giraffe sightings. Nsefu Located 12 kilometres north of Tena Tena. It’s the oldest camps in Luangwa, dating back to the early fifties. The original rondavels have been extended, with a spacious bathroom added. Each room has a clear view of the river, through large windows and from the new wooden veranda. The camp offers a spectacular view across the Luangwa River. Tena Tena (June to October) A luxurious tented camp under a shady mahogany grove in the Luangwa Valley. The lodge can accommodate up to 10 guests in a luxurious tented camp along the river.

Tafika Tel: +264-61-240561 tafika@remoteafrica.com www.remoteafrica.com Tafika offers unique, quality game viewing in Zam-

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bia’s pristine Luangwa Valley. Five chalets built from local material accommodate guests who are provided excellent cuisine, personalised attention within a relaxed family atmosphere. Tafika offers micro-light flights as an additional activity to the excellent game drives and walking safaris also conducted.

The lake stretches north to south a distance of 677 km, and is approximately 50 km wide. The clear waters are host to more than 350 different species of fish and are well known for angling. Although Zambia can only claim to 7% of the lake’s surface area, Zambians do take advantage of such a spectacular lake.

Sanctuary Zebra Plains – Walking Safari Camp Telephone: +260 (0)211 253719 / 253625 / 256022 / 255823 Fax: +260 (0)211 255823 southernafrica@sanctuaryretreats.com www.sanctuaryretreats.com

Like Lake Malawi, Lake Tanganyika is extremely old, and the combination of its age and ecological isolation has led to the evolution of unique fish populations. Sport fishing is very popular here and catches include the goliath Tiger fish and Nile perch. Crocodiles inhabit most of the shoreline, except around Mpulungu, most likely due to the noise the noise pollution of the area coming from people and motorboats.

Sanctuary Zebra Plains is perched on a sand bank at the confluence of the Luangwa and Chibembe Rivers. The unspoilt bush around camp is home to large populations of zebra, elephant, buffalo, crocodile and puku, as well as various endemic species and over 400 bird species. The diversity of habitats here provide from some of the most spectacular walking in Africa over terrain that is ideal for exploring with plenty of shade and long sweeping views. Zebra Plains is a luxury safari camp with just four traditional tents – two doubles and two twins. The camp accommodates a maximum of six guests, allowing for an intimate exploration of the South Luangwa. The main mess tent has a dining area although most of the gourmet meals will be served in the open in carefully selected vantage points. There is also a small library and bar area. This is a seasonal camp that operates from June to October each year. Sanctuary Zebra Plains has been designed to leave the lowest possible carbon footprint and is packed up completely each year with no trace that it was ever there between seasons.

LAKE TANGANYIKA Tanganyika’s waters lap Tanzania, Burundi, Congo (DRC) and Zambia. It is the longest freshwater lake in the world and the second deepest after lake Baikal in Russia. The immense depth is due to its location in the Great Rift Valley, which has also contributed to creating its steep shorelines. It reaches a depth of 1433 metres of which is 642m are below sea level. The bottom, at 1 200 meters, of the lake remains ‘dead’ - either due to its high level of hydrogen sulphide or too its low level of oxygen to support life. This ‘fossil water’ is said to be over 20 million years old. It is essentially landlocked, but as a result of heavy rains, the lake overflows into the Lukuga River, which in turn feeds the Congo’s Lualaba River.

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Swimming in the lake (only in the Mpulungu area— due to crocodiles elsewhere) is an absolute treat. Warm, clear, salt-free water that changes from a silky stillness, to magnificent waves is phenomenal—great for body surfers, as winds have been known to produce waves of up to six meters high.

GETTING THERE One can travel straight to the port of Mpulungu on the Great North Road via Mpika and Kasama, or drive to Nsumbu National Park, which borders the Lake, via Mporokoso. Kasaba Bay cannot be reached from Mpulungu as there are mountains and a river in the way, but it is possible to arrive by boat, a river journey for a distance of about 60 km. There is an airstrip at Kasaba Bay, which receives frequent chartered flights.

WHERE TO STAY Isanga Bay Lodge Private Bag 12 Mpulunugu, Zambia Tel: +260-96-6646991 / + 260-97-7393868 isangabay@gmail.com www.isangabay.com Isanga Bay is home to 3 beautiful beach chalets that have spectacular views of the lake. There are 3 other rondavels that overlook the rocks, which also have amazing views of the Lake. The lodge accommodates approximately 20 people, and all rooms are only but a few minutes from the beach.

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Mishembe Tel: +260-214-221615 This is a small private secluded beach at the base of the Kalambo Falls owned by Luke Powell. The only way to access the bay is by boat, which makes this lodge even more peaceful and remote. The beach is made up of fine white sand leading to crystal clear blue waters and displays a wide arrangement of tropical fish. Luke offers guided walks up to the Falls, boat trips up the mouth of the river, and of course exceptional fishing. Ndole Bay Lodge Tel: +260-966-780-196 info@ndolebaylodge.com www.ndolebaylodge.com Located within lush tropical vegetation, with its own exclusive beach, Ndole Bay Lodge offers guests a unique African experience on the shores of this amazing lake. The lodge includes both beachside en-suite chalets, and non-serviced chalets and a lake front campsite. The lodge provides a great Lake Tanganyika experience for all budgets and desired tastes. Tanganyika Lodge Tel: +260-214-224248 Fax: +260-214-224265 Located on a beautiful stretch of rocky lakeshore, this lodge has three twin chalets, two en-suite family chalets, and camping facilities. Fresh fish is available every day and they offer both catering and noncatering rates to guests. Boats can be arranged for fishing and trips to the Kalambo Falls.

WHAT TO DO Lake Tanganyika Ferry The MV Liemba, a former German warship that has been converted into a passenger ferry, now operates from the port of Mpulungu. Every Friday morning the vessel arrives in Mpulungu and leaves in the afternoon for Kigoma in Tanzania and Bujumbura in Burundi. If you have time to venture on this weeklong trip, it will prove to be an incredible experience that will stay with you a lifetime. Not necessarily for the height of luxury, the former warship, and the trip itself offer an unforgettable experience of the incredible Lake Tanganyika, in the heart of the continent. There are ‘first class’ cabins with double bunks and one family cabin with en-suite facilities. The toilets seldom work

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properly so be prepared. It has a carrying capacity of 500 passengers and by the time it has left Kigoma, it is usually full. Niamkolo Church Located two kilometres east of Mpulungu town, this church was built in 1895 by the London Missionary Society. It is the oldest surviving stone built church in Zambia, and its fifteen-metre tower is still a landmark used by boats travelling in and out of the port of Mpulungu. Kalambo Falls Located on the Kalambo River bordering Zambia and Tanzania these remarkable falls are the second highest waterfalls in Africa, plunging a breathtaking 221 metres in one uninterrupted drop - over twice the height of the Victoria Falls. The width of the falls varies from 2 metres in the Dry Season expanding to an impressive 15 metres after the heavy rains after the Rainy Season. The falls cascade down a sheer cliff into a deep green pool below, then flow through the gorge and on about 3 more kilometres until reaching Lake Tanganyika. Sumbu National Park The park lies on the edge of Lake Tanganyika about 60 km west of Mpulungu. This area, used to be an active slaving point. Up until the middle of the 1800’s, Sumbu was an area from which slaves were shipped across the lake to the opposite side to reach Tanzania before being sent onwards to the slave markets in Zanzibar. Located on the southern shores of Lake Tanganyika in the Northern most tip of Zambia, the park covers an area of just over 2000 square kilometres and encompassing over 100 kilometres of some of the most pristine shorelines of the magnificent Lake Kariba. Its beauty ranges from sandy beaches, vertical cliffs, rocky coves and natural bays to the rugged hills and deep valleys of the interior forest. The Lufubu River winds its way through a valley flanked by stunning 300 metre escarpments on either side.

THE COPPERBELT Copper has been known and used in this northern region of Zambia for centuries. The early European discoveries by prospectors like William Collier in 1902 (reputed to have made a discovery of a copper deposit at the site where he had shot a roan antelope) had to wait for the economic viability of extraction to be examined before any serious mining attempts were undertaken. It was only in the 1920’s

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that a technical breakthrough was achieved that made the mining of the then Northern Rhodesia’s ‘red gold’ highly profitable. After the initial boom of the industry in the 1920s, the Great Depression of the 1930’s negatively impacted the continued growth of the industry. Increasing international hostilities resulting in the outbreak of World War II created a new economic boom in the region, which lasted until the early 1970s.

LUANSHYA Luanshya, to the West of Ndola is the site of some of the oldest copper mining sites in Zambia. There is little of interest to the tourist here but its charm lies in the picturesque old colonial buildings that characterize its main streets. The collier monument here commemorates the site where William Collier discovered copper while hunting a roan antelope in 1902.

It was copper that instigated infrastructure development in Zambia, and shaped colonial policies towards the former Federation of Northern Rhodesia (Zambia), Southern Rhodesia (Zimbabwe) and Nyasaland (Malawi). It was also copper that created the socioeconomic tensions that forged the need for trade unions, and the eventual birth of Zambian Nationalism.

GETTING THERE Proflight offers daily scheduled flights from Lusaka to Kitwe or Ndola (approximately 45 minute flights). Fishing on lake Mweru-Nchelenge

By road, the Copperbelt is easily reached from Lusaka. Take the Great North Road to Kabwe, Kapiri Mposhi, then onwards to Ndola (approximately a 4 hour drive).

CHINGOLA Chingola is the most picturesque of the Copperbelt towns, home to a cornucopia of trees and flowers. Although well-laid plans are in the works to design even larger mining operations, Chingola is home to larges present day open-pit mine in Africa, operated by Konkola Copper Mines.

Kawambwa-Lumangwe fall

NDOLA Ndola lies some 320 kilometres north of Lusaka. It is the gateway to the mineral producing region of the country. Like Lusaka, the development of Ndola has been rapid and extensive. There are many manufacturing industries and copper mines. Although copper is still the mainstay of the national economy, the city of Ndola has established itself as a commercial and light industrial centre of considerable importance, all in addition to being the hub and distribution centre of the Copperbelt region.

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Name plate at the old Hippo Mine, Kafue.

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Eagle Guest House Tel: +260-212-229748, +260-212-230761 gayatech@zamnet.zm Kitwe This is a comfortable reasonably priced, private B&B accommodation, offering guests a choice of both single & double rooms. Guests also have access to the resident bar, swimming pool, in addition to satellite TV and phones in all rooms.

Old equipment from the Hippo Mine, Kafue

KITWE Sixty-four kilometres west of Ndola is the town of Kitwe, another hub of Copperbelt mining and related activities, as well as being and the principle industrial and commercial centre of the region. The city owes its existence to the copper mining industry but a considerable number of secondary industries have since been substantially well established. Kitwe has a large commercial shopping area including large hotels, a cinema and theatre. The good central location of the Kitwe within the Copperbelt region has made it the most popular choice for industrial developers.

WHERE TO STAY Arabian Nights Lodge 11 Mushitu Close, Parklands, Kitwe Tel: +260-212-221097/ 229530 shahida@zamnet.zm / dcole@zamnet.zm A nice, cosy and comfortable place to stay with nicely furnished en-suite bedroom. Satellite TV also included. It is extremely well known for its restaurant and extensive array of Middle-Eastern and Indian dishes. Copperfields Executive Guesthouse 48 Freedom Av. Parkland Opposite Ktwe Zoo Tel: +260-212-230709/10 Fax: +260-212-231027 Kitwe This Guesthouse is a favourite for business travellers and offers a pick up / drop off service from either Ndola or Kitwe airport upon prior arrangement. Ideal for business travellers, as it offers a full range of business centre resources. The en-suite rooms include with satellite TVs.

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Edinburgh Hotel Obote Avenue Kitwe Tel: +260-212-222444 edin@coppernet.zm Fairly old fashioned but clean and conveniently located. It has two restaurants, a casino and decent conference facilities. Michelangelo Plot 126 Broadway Rd Ndola Tel: +260-212-620325/6 Fax: +260-212-620325 vgstyle@zamnet.zm This tiny oasis in the Copperbelt offers guests 11 luxurious rooms set around a beautiful pool area. Rooms include satellite TV, internet access both in the rooms and wireless access in the common areasâ&#x20AC;&#x201D;an excellent choice for the business traveller. Michelangelo is also well known in the region for its fine Italian food. Mukwa Guest House 26/28 Mpezeni Av (off President Av) Kitwe Tel: +260-212-224266 Fax: +260-212-224266 This delightful old colonial style building is nicely complemented by its garden and swimming pool. Rooms include satellite TV, and a mini-fridge. The Guest House also offer great Indian and Continental food from their restaurant. Mukuba Hotel PO Box 72126 Alongside the Showgrounds within the industrial part of the town. Ndola Tel: +260-212-651000/2/3 Fax +260 212 651007/651012 mukhotel@zamnet.zm

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Mukuba Hotel is situated on a 16-acre retreat only 10 minutes outside of Ndola, and only 4 km from the airport. A selection of well appointed rooms are all designed to provide guests with a comfortable stay. Rooms are equipped with a comprehensive range of services from wireless Internet, to state of the art air conditioners. Conference facilities and packages are available as are phenomenal banquet and dining facilities. The hotel’s popular Chondwe Restaurant derives its name from a nearby village site and can accommodate upwards of 120 people comfortably. The Mutomboko Bar named after one of Zambia’s most popular traditional ceremonies is the perfect place to unwind and relax with drink or two among friends or colleagues. The fitness centre and beautiful Mutomboko courtyard swimming pool are facilities that also heighten the guest experience. The hotel offers airport shuttle services, 55 well-appointed rooms, which include, coffee/tea services, air conditioning, television, laundry services, business centre, two well-stocked bars, and traditional warm and friendly staff. Its resident herd of impala, among other attractions, represent the hotel’s unsurpassed drive for excellence.

hotel in Chingola located in a nice residential area, along a good restaurant and a lively bar. It has a swimming pool, internet cafe, shops and an ATM machine and all rooms are air-conditioned. The Hotel is only 1 km from the Championship Golf Course.

WHERE TO EAT Arabian Nights Restaurant 11 Mushitu Close Kitwe Tel: +260-212-229530 A Very famous restaurant in the region for its excellent Pakistani, Indian and Continental food. Located in a nice semi-outdoor setting. The Copperpot Restaurant Copperfield Guesthouse 48 Freedom Av. Parkland Opposite Ktwe Zoo Tel: +260-212-230709/10 Serving modern French cuisine, the restaurant offers everything from Steak au poivre to chicken dishes and seafood delights flown in fresh from Mozambique (Closed Sunday evenings only). Michealangelo 126 Broadway Avenue Ndola Tel: +260-212-620325/ 620476

Mukuba Hotel, a comfortable and peaceful hotel in the Copperbelt region

New Savoy Hotel 12 Buteko Av PO Box 71800 Ndola Tel: +260-212-611097/8 / Fax: +260-212-614001 The hotel of 154 rooms is fairly old, but still an ok place to stay for the business traveller. Protea Hotel Chingola Chililabombwe Tel: +260-212-312810 Fax: +260-212-313510 protea@zamtel.zm The famous chain has recently opened a new 40-room

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Michelangelo serves excellent Italian food in a nice Italian decorated environment. Micheangelo’s delicatessen offers excellent home made cakes and pastries, and home made cheeses. A considered must try for any visitor to the Copperbelt. Hong Kong Restaurant President Av North Ndola Tel: +260-212-514014 Great Chinese food Restaurant. Mona Lisa Shop No. 3, Parklands, Kitwe Tel: +260-212-229677 / Cell: +260-96-785077 Serves Pizza and other typical Italian food. The food is decent but environment is one of a nice friendly atmosphere. Particularly a great place to try on Wednesdays. Mukwa Restaurant Mpezeni Avenue

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Kitwe Tel: +260-212-224266 Good variety of continental and Indian food.

WHAT TO DO Mines It is possible to visit open pit mines. For those who desire, a permit is needed from the Mining office at the end of Fern Ave. Golf If you’re a golfing enthusiast, Nchanga Golf course in Chingola is one of the most beautiful and wellmaintained courses in Africa. The Copperbelt Museum Located on Buteko Ave, opposite the New Savoy Hotel, the Copperbelt Museum provides visitors a glimpse of many interesting samples of the minerals found within the Copperbelt as well as cultural arts and crafts from the region. Its interesting exhibits are squished into a small location, however but it is well worth a visit to gain some insight into the area and its main activities. Curios and copper souvenirs are also on sale. Chilengwa and Kashiba sunken Lakes Lake Chilengwa located approximately sixteen kilometres Southeast of Ndola is one of two sunken lakes found on the Copperbelt. Lake Kashiba, 100 metres deep, is located further south on the Kapiri Mposhi road. The lakes were uniquely formed by the collapse of surface rock into the underlying limestone. Lake Kashiba offers basic camping facilities, safe swimming and great bird watching opportunities.

this impressive Dam, located approximately seven kilometres Southwest of Kitwe along Kalulushi road, Chembe Bird Sanctuary Situated thirty kilometres from Kitwe on the Kalalushi/Kasempa Road is a very charming Bird Sanctuary run by the Wildlife Society. Thick woodlands surround a small lake along with shaded campsites along the waters edge. One can easily walk or drive around the lake and into the surrounding woodlands. Boats can be hired for fishing or birdwatching from the lake as well. Chimfunshi Chimpanzee Sanctuary and Animal Orphanage Friends of Chimfunshi P.O. Box 3555 Kempton Park, 1620 South Africa Chingola: Tel: +260-212-311293 Fax: +260-212-311100 The Chimfunshi Wildlife Orphanage lies 60 km west of Chingola, near the headwaters of the Kafue River. Aside from Chimpanzees, Chimfunshi is also home to many other animals benefiting from the care of David and Sheila Siddle. Sheila had received a young chimpanzee in 1983 that had been confis-

Makwera Falls and Lake Makwere Falls and Makwera Lake are located approximately 9 kilometres off of the Kitwe-Ndola dual highway. The lake has become a busy hub of fish farming as of late. The small, yet extremely picturesque falls cascade from a small river over a wider rocky outcrop before settling in a beautiful shimmering pool. Dag Hammerskjold Memorial Located along the Ndola/Kitwe road, this memorial site commemorates the location of where the former United Nations Secretary General died in a plane crash at the height of the Katanga crisis in 1961. Mindolo Dam A boating club, swimming pool and bar also surround

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Real interaction at the Chimfunshi Wildlife Orphanage Trust.

cated poachers. The Chimpanzee wasn’t expected to survive, but through Sheila’s determination she was able to nurse the animal back to health. Since then, Chimfunshi has turned into an internationally recognised sanctuary and rehabilitation centre for endangered species, and is the home of more than

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fifty chimpanzees. Plans for the acquisition of more land have developed into the formation of the Chimfunshi Wildlife Orphanage Trust. The Trust has purchased a neighbouring farm of ten thousand acres in hopes of providing a larger refuge for endangered animals and those in need of rehabilitation or medical attention.

Imperial Travel Valflax Plaza, Cairo Road, P O Box 380098, Lusaka Tel: +260-1-232284/87 Cell: +260-95/96/97-772677 Tel/Fax: +260-1-232284 imperialtravel@uudial.zm

Travel Agents and Ground Tour Operators

Juls Limited Plot 5507 Libala Road, Kalundu Postnet # 79, Private Bag E891, Lusaka Tel: +260-1-292979/293972 Fax: +260-1-291246 julscar@zamnet.zm

Zambia National Tourist Board Head Office, Lusaka Square, Cairo Rd Box 30017, Lusaka Tel: +260-1-229087 Fax: 260-1-225174 zntb@zamnet.zm ZNTB – Livingstone Zambia Tourist Centre, Mosi-Oa-Tunya Road Box 603432, Livingstone Tel: +260-3-321404/5 zntblive@zamnet.zm ZNTB – USA 2419 Massachusetts Avenue, NW Washington DC Tel: +1-202-2659717 Fax: +1-202-3320826 zntbusa@aol.com ZNTB – United Kingdom 2 Palace Gate, Kensington London, W85NG Tel: +44-207-5896343/5896655 Fax: +44-207-5846346/5913975 zntb@aol.com ZNTB – South Africa 570 Ziervogel Street (off Hamilton Street) Hatfield 0083, Tshwane P O Box 12234, Pretoria Tel: +27-12-3261947/3261854 Fax: +27-12-3262140 zahpta@mweb.co.za Alendo Travel & Tours Gemistar Travel and Tours Plot 4623, Mwaimwena Road, Rhodes Park P O Box 50026, Lusaka Tel: +260-1-254834 Fax: +260-1-254899 gemistar@zamtel.zm

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Sunbird Travel and Tours Ltd Plot 742 Ben Bella Road, on Caltex Filling Station P O Box 33570, Lusaka Tel: +260-1-226998/227064 / Fax: +260-1-226998 Cell: +260-96-455137 sunbird@zamnet.zm Tara Travel and Tours Plot 3512, House 13 Matandani Close, Rhodes Park P O Box 30241, Lusaka Tel: +260-1-252174/251564 Fax: +260-1-25371 taratt@zamnet.zm The Travel Shop Shop 17A, Arcades Shopping Centre Postnet Box 265, Private Bag E10, Lusaka Tel: +260-1-255559/253194 Fax: +260-1-250746 tsmarketing@microlink.zm

Topflight Travel NSCB Building, next to Barclays Bank, North End Private Bag E544, Lusaka Tel: +260-1-224417/18/36/58 topflight@zamnet.zm Zambian Safari Company Limited Central Park, Farmers’ House, Cairo Road P O Box 30093, Lusaka Tel: +260-1-228682/3/231450/224616 Fax: +260-1-224915/222906 reservations@zamsaf.co.zm Voyagers P O Box 37609, Lusaka Tel: +260-1-253064 P O Box 70023, Ndola Tel: +260-2-621333

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VOCABULARY

Zambia has approximately 72 different languages; however, every province has a main language spoken by the majority. For instance, Lusaka province uses Chi Nyanja and Chi Bemba; Copperbelt uses Bemba; Western province is dominated by Chi Lozi; while Southern province uses Chi Tonga. Listed below are some phrases commonly used in Lusaka province.

WORD CHI NYANJA CHI BEMBA How are you? Muli bwanji? Mwashibukeni? I am fine Nili bwino Eyamukwayi I am happy Ndine okondwela Nintemwa Please Napapata Napapata Thank you Zikomo Twato te la I am sorry Muni Kululukile Munje leleko My name is… Ndine… Ninebo… What is your name? Ndimwe ba ndani dzina? Niwebo ba nani eshina? Where are you from? Mwachoka kuti? Mwafuma kwisa? Yes Inde Eya ye No Iyaye Awe Goodbye Baye Baye How much is it? Zingati? Shinga? It’s too expensive Yadulisa Nai dula Lower the price Chasani koni Fumyeniko I cannot speak Sininga Kambe Teti ndande Do you speak English? Mu kamba Chizungu? Mula landa ichi Sungu? Let’s go Tiyeni Natuleya Stop Imilira Iminina

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