WHAT STUDENTS SAY ABOUT EDENZ
SEP 2012
BUSINESS COLLEGE SURVEY EDENZ COMMENT (EC): We are mainly very happy with the results, and you have given us many ideas to work on to improve our service.
ORIENTATION HOW SATISFIED ARE YOU WITH OUR ORIENTATION?
2% DISSATISFIED
25% VERY SATISFIED
50%
22%
SATISFIED
NEUTRAL
1% VERY DISSATISFIED
STUDENT SUGGESTIONS: • • • •
NONE (JUST RIGHT) TOO MUCH IMMIGRATION & PR ISSUES AUCKLAND LOCATIONS
• • • •
TIMETABLES/SCHEDULES LEARNING RESOURCES BUYING BASIC NEEDS NZ LIFESTYLE AND MAORI CULTURE
• EMPLOYMENT/AGENCIES/CVS • HEALTH/MEDICAL INSURANCE ISSUES
EC: points noted for next orientation
PART-TIME JOBS DO YOU HAVE A PART-TIME JOB DURING YOUR STUDIES? 85%
15%
YES
NO Housekeeping Customer Service
Walk in
30% Friend etc.
37%
6% 10%
Hospitality 15% 69% Health Care etc. 33%
On-line
TYPE OF JOB
HOW DID YOU GET IT? EC: 85% is good, but 100% is our aim
STUDENT SUGGESTED ACTIVITIES • • • •
KARAOKE PICNIC MOVIES CULTURAL SHOWS
• • • •
FOOD FESTIVAL TALENT SHOW TREKKING/TRAMPING PAINTBALL
• • • •
HUNTING/FISHING JOB RELATED STUDENT CLUBS SKIING
EC: points noted for future planning (Action: social activities already organised)
FACILITIES AND OVERALL SATISFACTION VERY SATISFIED
SATISFIED
NEUTRAL
23%
47%
23%
LOCATION CLASSROOMS
23%
47%
FOOD/CAFÉ
21%
53%
TEACHERS
20%
55%
23%
ADMINISTRATION MARKETING
23% 18%
46%
4% 8%
24%
46%
14%
DISSATISFIED
7%
1%
27%
4%
29%
8%
EC: our students are generally happy, but we will improve where we can
OTHER STUDENT COMMENTS • • • • • •
COMPLETELY SATISFIED KEEP IT UP LOVE THIS SCHOOL! STAFF HELPFUL & APPROACHABLE AIRCON TOO COLD CHEAPER FOOD WANTED
• • • • • •
VEGETARIAN FOOD WANTED LIMITED ELEVATOR USE PRINTING ACCESS EASIER MORE JOBSEARCH HELP BETTER COMMUNICATION OVER CHANGES ALLOW STUDENTS TO CHOOSE CLASSES
EC: we will improve what we can (Action: hostel prices already reduced)
• • • •
MORE LIBRARY RESOURCES + COMPUTERS CHEAPER ACCOMMODATION + FOOD PACKAGE MORE INDUSTRY-SPECIFIC PAPERS INTERNSHIPS AND WORK EXPERIENCE WANTED