DEALER SUPPORT OCTOBER 2021

Page 10

INDUSTRY

BIG ASK

How are issues in the channel affecting the OP industry? As with many sectors in the UK, the channel is under pressure from numerous external factors. What are you experiencing, what will the outcome be and what do dealers need to know?

Simon Howorth, marketing and

some things are, unfortunately, out of our control and the global

design manager, Dams

pandemic has left us in the position where we have no choice

The COVID-19 pandemic has not

but to implement price increases and share a proportion of the

only caused global health issues,

increases, which have been directly related to the significant rises

but continues to create challenges

in raw material prices and the cost of freight and containers.

throughout the world economy. We

Over the last few months we’ve continually managed an

are seeing, first-hand, the effects

unprecedented level of cost increases - and they have just

on raw material prices, which are

kept on coming. We’ve been forced to renegotiate all our

continuing to rise to unseen levels as demand outstrips capacity. From a manufacturer’s perspective, there’s been disruption to our supply chain since the start of the pandemic. We’ve seen a continuous upturn in pricing and increased

raw material costs, freight costs and fuel costs - with some materials now on their fourth and fifth increases for the year, some as high as 40% - and freight costs quadrupling. As I’m sure everybody is aware there remains continued

demand for materials such as steel, MFC, plastic and

pressure on material prices and availability across a large

foam that we use throughout our manufacturing process.

number of sectors, and office furniture is no exception. As a

Furthermore, there have been shortages in available

result there has been a general understanding among dealers

containers, and space on container ships from the Far

and end users of the continuing escalation in raw material

East, with freight costs rocketing and restrictions being

prices and external supply issues - including the driver and fuel

implemented on capacity over the coming months.

shortages that are in the news at the moment.

At Dams we use our manufacturing and purchasing strength

We appreciate that these are challenging times and

to ensure we maintain stocks of materials at appropriate levels

Dams remain fully committed to supporting our customers

to keep the prices stable for our customers throughout the

throughout - and we look forward to the return of some

year, absorbing any costs internally where possible. However,

stability in the near future.

[10] OCTOBER 2021

www.dealersupport.co.uk


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