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Become a trusted advisor; help your customers adapt to the new working landscape
T
he working landscape has changed
made redundant, has the right to request every piece of
drastically – and that’s not going to
information an employer holds on them – something that’s
stop as soon as we all return to our
impossible to do outside of the office unless all of that
workplaces. Working in the office is
information is accessible digitally.
expected to be phased back in over the next few months, if all goes to plan, but
Even the minority of businesses which have found that working from home hasn’t actually gone as well as hoped
the business world has been altered for good. Office staff are
will need to improve their flexible working offerings, which
now questioning why they had to spend all of their working
includes their IT infrastructure requirements as well how
time in the office when their job could be performed remotely.
their staff access information to enable them to perform
Study after study has shown that workers who are able
their job roles efficiently. The worry of a repeat of the current
to take advantage of flexible working protocols at work are
situation will be enough for companies to escalate their digital
more productive and happier, and working solely from home
transformation journey and, thereby, retain staff who feel
over the last few months has allowed them to save time and
productive, empowered and happier whilst enabling business
money. While some businesses already had flexible working
continuity and competitiveness.
policies in place, that’s not the case for the majority. Multiple
The fact is that most 9-5 businesses won’t go back to
surveys have highlighted employers’ concern that, if they’re
the same traditional format they previously followed; if the
not being monitored in person, their staff won’t get their
information they hold remains paper-based, they can’t create
jobs done; they’ve been proven wrong, and enough time has
proper flexible working from home policies - and will lose
passed for them to now see the efficiency benefits - as well as
staff who want to work for a more progressive business. The
the cost-saving aspects - of not having to pay for the energy
jobs where digitalisation is particularly important include HR,
their staff consume.
accounts payable, contract management, approval processes and the digital mailroom.
THE ROLE OF SCANNING Anybody whose job can be performed using a computer should be able to work from home – from the employer’s perspective, this means ensuring they have access to all the
Many businesses don’t have a
information they need to make flexible working a success.
process in place for the post that’s
This is where scanning comes in; the scanning of paper-based
currently hitting the floors of offices
data ensures that all of a business’s information is digitally processed, archived and kept secure and, most importantly,
and not reaching the people it
guarantees that staff are able to access the data they need
needs to; scanning allows post to
from wherever they’re working.
be scanned, captured, validated
But it’s not just for the benefit of working staff – even businesses that have had to cut or furlough their teams need to digitise their files. Under the General Data Protection Regulation (GDPR) anybody who has been furloughed, or
[16] JUNE 2020
www.dealersupport.co.uk
and assigned to the correct person without the need for a PC.
