THE 2018 AFRICA
EMPLOYEE ENGAGEMENT CONFERENCE JUNE 14TH
07:30am 08:30am
AGENDA
BREAKFAST & REGISTRATION WELCOME AND OPENING Tricia Sibbons - COO, Africa Employee Engagement Awards
08:45am
SCENARIO SETTING EE TRENDS AND RESEARCH Dr. Jerry Gule - CEO, IPM
INTERNATIONAL KEYNOTE IE BUSINESS SCHOOL Declan Noone - Adjunct Professor, IE School of Human Sciences and Technology
QUESTIONS/PANEL DISCUSSION Chair: Thandeka Mgoduso - Executive Board Chair Panelist: Elsie Pule - Group Executive: Human Resources, Eskom Panelist: Jaco Erasmus - CEO, N2Growth EMEAA
10:00am
BREAK & REFRESHMENTS CASE STUDY PRESENTATION BEYOND ENGAGEMENT Olivia Hosie - Engagement Director, Beyond Engagement
QUESTIONS/DISCUSSION Chair: Ian Paterson - CEO, SMC
CASE STUDY PRESENTATION WYZETALK Gys Kappers - CEO, Wyzetalk
QUESTIONS/DISCUSSION Chair: Ian Paterson - CEO, SMC
CASE STUDY PRESENTATION Carol Abade - CEO, Exp.
QUESTIONS/DISCUSSION
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Chair: Ian Paterson - CEO, SMC EE-AWARDS.COM
12:00pm 12:50pm
AGENDA LUNCH AND NETWORKING CASE STUDY PRESENTATION ACACIA BUZWAGI GOLD MINE Stewart Hamilton - General Manager, Acacia Mining
QUESTIONS/DISCUSSION Chair: Thandeka Mgoduso - Executive Board Chair
DEMYSTIFYING DIGITISATION Jean-Louis (John) Nives - Chief Digital Officer, N2Growth
QUESTIONS/DISCUSSION Chair: Prof. Brian Armstrong - Chair of Digitisation, Wits Business School Panelist: Rapelang Rabana - Chief Digital Officer, BCX
2:00pm
LEADERSHIP FOCUS Dorah Modise - CEO, GBCSA
LEADERSHIP DISCUSSION CRITICAL SKILLS FOR THE CONTINENT Prof. Sakhela Buhlungu - VC, UFH Chair: Felleng Yende - CEO, FP&M Seta Panelist: Ian Paterson - CEO, SMC Panelist: Dorah Modise - CEO, GBCSA Panelist: Grathel Motau - CEO, Mmoni Advisory Services
3:15pm 3:30pm
BREAK AND REFRESHMENTS LOOKING AHEAD - CLOSING DISCUSSION Barry Gilder - COO, MISTRA
4:15pm
WRAP-UP AND THANKS Tricia Sibbons - COO, Africa Employee Engagement Awards
6:00pm 02
EMPLOYEE ENGAGEMENT AWARDS GALA Champagne Reception, sponsored by
08:30AM - WELCOME AND OPENING TRICIA SIBBONS - COO, AFRICA EMPLOYEE ENGAGEMENT AWARDS Tricia is the chief architect for the all-Africa Employee Engagement Conference and Awards. She has over 25 years’ experience working on the continent, consulting for international agencies including British Red Cross, Action Aid, WaterAid and the Elton John Aids Foundation. After five years in the British finance ministry, she led fundraising and development for two major children’s charities in the UK for six years, and established four new non-profit organisations supporting work in South Africa. Tricia’s management experience also includes building innovation within existing organisations and strategy development. Tricia has an MSc from the University of London in International Politics and Development, a post-graduate diploma in Strategic Management and Planning (Hult UK) and a BCom in Business. She serves on the boards of Haki Legal Clinic and Sophiatown Motswako Enterprises Pty Ltd.
SCENARIO SETTING - TRENDS AND RESEARCH
DR JERRY GULE, CEO, IPM Jerry established and founded Gule Executive Coaching (Pty) Limited in 2016 after successfully completing the International Coaching Federation (ICF) certified Coach Training programme at the University of Pretoria Gordon Institute of Business Science (GIBS) Professional Business Coaching Programme in 2015. During his career as an HR executive, he was an internal coach and mentor to middle and senior managers. He continues to coach some employees from his previous employer and has a growing client base.
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DECLAN NOONE
INTERNATIONAL KEYNOTE IE BUSINESS SCHOOL SYNOPSIS Declan will set out the imperatives for talent development and retention and discusses his experience on the things that matter when developing a talent strategy within Employee Engagement programmes.Working with clients such as Wizz Air, Uber, Representative Association of Commissioned Officers, Sport Zone, UNRWA and UNICEF he has vast experience to contribute. The Africa based leadership panel KNOWLEDGE PARTNER FOR EE CONFERENCE AND AWARDS 2018-2020
will bring a local context to engagement and talent.
DECLAN NOONE - ASSOCIATE PROFESSOR, IE SCHOOL OF HUMAN SCIENCES AND TECHNOLOGY, MADRID, SPAIN Declan Noone is a Positive and Mindful Leader advocate, consultant and publisher located in Dublin, Ireland. He is co-founder of Serrano 99 Management Consulting and Positive and Mindful Leaders Magazine, as well as, an Associate Professor at IE School of Humans Sciences and Technology. Since 2015, Declan is a co-founder and partner in his own professional services company,which has worked with clients in such areas as: strategy development; organisational change; leadership education and development; team alignment, and youth leadership programmes. Declan holds a Master’s degree in Positive Leadership and Strategy from IE Business School in Madrid (awarded top student award), a Master’s degree in International Relations from Dublin City University, and a Bachelor of Science from the National University of Ireland, Galway. He is a graduate of the Irish Defence Forces Military College, and is a certified Gestalt coach since 2016.
QUESTIONS/DISCUSSION CHAIR: THANDEKA MGODUSO Ms Thandeka Nozipho Mgoduso is a human resources and remuneration expert. She is a Commissioner on the Independent Commission for the Remuneration of Office Bearers, a non-executive director on the SA Reserve Bank and chair of the Remuneration Committee of the Bank. She has served on the boards of South African Airways, Air Traffic Navigation Services and other companies.
PANELIST: ELSIE PULE Elsie obtained her first degree in Social Work in 1989 at the University of the North. She furthered her formal education (part time) by obtaining a BA (HONS) in Psychology in 1995 and an MSc – Business Engineering from Warwick University (UK) in 2004. Elsie started her career as a Social Worker in1988 before joining Eskom in 1995.Elsie spent her first years of her career at Eskom during which she fulfilled various roles that spanned the entire HR value Chain. In March 2010 Elsie became the Chief Officer Human Resources at the South African Revenue Services (SARS). Elsie returned to Eskom as the Senior General Manager in December of 2012. She then acted as the Group Executive Human Resources as from November 2014 until she was officially appointed in June 2016.
PANELIST: JACO ERASMUS
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Jaco Erasmus serves as CEO for N2Growth EMEAA. Headquartered in the Benelux, he is responsible for overseeing all of N2Growth’s locations across Europe, Middle East, Africa, and Asia. Jaco began his career as a clinical psychologist in private practice before gravitating into management consulting where he spent time with Capgemini Ernst & Young. Prior to joining N2Growth, Jaco spent almost seven years as Managing Partner of an executive search firm. He holds an MBA in Strategic Management and Innovation from the University of Tilburg and a Masters degree in Clinical Psychology.
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OLIVIA HOSIE
CASE STUDY PRESENTATIONBEYOND ENGAGEMENT EE IN ACTION – FOOD & BEVERAGE INDUSTRY SPUR CORPORATION SYNOPSIS - CASE STUDIES FROM THE CONTINENT During this presentation, Olivia will be sharing a story on the application of Human-Centred Design (or, Design Thinking Methodology), used to take Spur Corporation on a cultural transformation journey. What started out as a mandate to define and develop a key set of Values and Behaviours for the whole group, across all brands, morphed almost immediately. Whilst conducting qualitative research during the Empathy phase, some startling patterns began to emerge, which gave rise to a bold change in direction for the group on the journey. Testament to the agility and responsiveness of the client, it was realised that a major, fundamental piece regarding people practices was missing.
OLIVIA HOSIE, ENGAGEMENT DIRECTOR, BEYOND ENGAGEMENT Olivia grew up in Australia, came to travel in Africa after school, and never left. Olivia settled in Johannesburg in 2000 and embarked on a career within Talent Management. Three career defining roles followed: Head of Talent for AVI Limited, a BPR Role for Nestle ZAR and then Nando’s Southern Africa as the Head of Organisational Effectiveness, during which time she built a business case for people practices as a lead and not a lag on business results. Determined to take this to a broader audience where change impact could be realised throughout Africa, Olivia founded Beyond Engagement. Olivia is passionate about enabling companies to achieve business excellence through purpose-driven people.
QUESTIONS/DISCUSSION CHAIR: IAN PATERSON Ian is the CEO of SMC. Ian is a specialist consultant and facilitator in the fields of strategy, organization design and strategic change. He consults to many of South Africa’s corporates as well as leading organizations in the public sector. Recent work has focused on the future of education as well as safety / security in a digitally disrupted and enabled world.
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GYS KAPPERS
CASE STUDY PRESENTATION WYZETALK TECHNOLOGY AND EMPLOYEE ADVOCACY IN THE MINING SECTOR SYNOPSIS - CASE STUDIES FROM THE CONTINENT Mining sector health and safety challenges and how technology-driven communication is working to solve these. Includes various case studies from the mining sector.
GYS KAPPERS - CEO, WYZETALK Gysbert Kappers is co-founder and CEO of Wyzetalk, South Africa’s leading mobile employee engagement solution. His interest in employee engagement and open innovation came about as a result of his masters thesis during his Executive MBA journey and following on from a successful 18-year career building the largest privately owned Concrete Masonry Business in South Africa. Gys is a dynamic and driven entrepreneur, an active member of the Young Presidents Organisation (YPO) and high impact entrepreneur organisation, Endeavor.
QUESTIONS/DISCUSSION CHAIR: IAN PATERSON Ian is the CEO of SMC. Ian is a specialist consultant and facilitator in the fields of strategy, organization design and strategic change. He consults to many of South Africa’s corporates as well as leading organizations in the public sector. Recent work has focused on the future of education as well as safety / security in a digitally disrupted and enabled world.
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CAROL ABADE
CASE STUDY PRESENTATION
SYNOPSIS - CASE STUDIES FROM THE CONTINENT Case studies from the Exp. portfolio in Africa.
CAROL ABADE- CEO, EXP. Kenyan-born Carol Abade is the Group CEO of Exp. A Pan African marketing and sponsorship agency. After co-founding a company called Direct Marketing Communications, Abade joined forces with Group Africa Marketing to form Exp, which now has operations in more than 17 African countries. Since first becoming interested in experiential marketing, Abade has been actively involved in the launch of Exp in 12 countries over the last 20 years, and considers this one of her greatest personal achievements to date. Her focus is on driving the multidimensional aspects of experiential marketing and effectively applying these techniques both from a commercial and social perspective in order to improve the living conditions of the communities in Africa, through Behaviour Change Communication modeling. Her current passion is in developing Social and Cause Marketing techniques to drive measurable change in behavior for the greater good of the communities in which we work. She believes that
QUESTIONS/DISCUSSION CHAIR: IAN PATERSON Ian is the CEO of SMC. Ian is a specialist consultant and facilitator in the fields of strategy, organization design and strategic change. He consults to many of South Africa’s corporates as well as leading organizations in the public sector. Recent work has focused on the future of education as well as safety / security in a digitally disrupted and enabled world.
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STEWART HAMILTON
CASE STUDY PRESENTATION ACACIA BUZWAGI GOLD MINE SUSTAINING ENGAGEMENT THROUGH SIGNIFICANT ORGANISATIONAL CHANGE SYNOPSIS - CASE STUDIES FROM THE CONTINENT In 2017 the 1200 employees and contractors of the Acacia Buzwagi Gold Mine in Tanzania were given the distressing news that their mine would be closing due to the ore body reaching the end of its economic life. This presentation will tell the story of how the Acacia Buzwagi team successfully exceeded business performance objectives (safety, production and cash flow) whilst managing the emotional and personal loss of job reduction andcommunity impact from closure. The team set out to create a No Harm transition through closure, with the goal of creating a better future for the business, its people and the community.
STEWART HAMILTON - GENERAL MANAGER, ACACIA MINING Stewart has spent the last three years working in General Manager roles for Acacia Mining in Tanzania. During this time Stewart held functional and operational roles across Acacia’s three Gold Mines in the country. Most recently Stewart was the General Manager of the Buzwagi Gold mine and led the team to deliver record breaking performance across all areas of the business whilst managing people and stakeholder relationships through the closure of mining operations. Prior to working in Acacia Mining, Stewart held senior roles within Rio Tinto, predominantly in Aluminium Smelting operations in Australia and New Zealand.
QUESTIONS/DISCUSSION CHAIR:THANDEKA MGODUSO
Ms Thandeka Nozipho Mgoduso is a human resources and remuneration expert. She is a Commissioner on the Independent Commission for the Remuneration of Office Bearers, a non-executive director on the SA Reserve Bank and chair of the Remuneration Committee of the Bank. She has served on the boards of South African Airways, Air Traffic Navigation Services and other companies.
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JEAN-LOUIS (JOHN) NIVES
DEMYSTIFYING DIGITISATION N2GROWTH SYNOPSIS How AI is impacting on employment trends: engagement and human resource management, development opportunities, and reward and retention.
JEAN-LOUIS (JOHN) NIVES - CHIEF DIGITAL OFFICER, N2GROWTH Jean-Louis (John) Nives serves as Chief Digital Officer and the Global Chair of the Digital Transformation practice at N2Growth. He is also a Artificial Intelligence and Big Data – Faculty and Board Advisor at Rutgers University. Prior to joining N2Growth, Mr. Nives was at IBM Global Business Services, within the Watson and Analytics Center of Competence. There he worked on Cognitive Digital Transformation projects related to Watson, Big Data, Analytics, Social Business and Marketing/Advertising Technology. Examples include CognitiveTV and the application of external unstructured data (social, weather, etc.) for business transformation.
QUESTIONS/DISCUSSION CHAIR: PROF. BRIAN ARMSTRONG Prof. Brian Armstrong is one of the foremost ICT industry leaders in South Africa, with over 30 years of top level management experience in Telecommunications, IT, technology R&D and systems engineering, both in South Africa and abroad. He is widely regarded as a thought leader in digitalisation, convergence and business strategy. In July 2017, Brian joined the Wits Business School in the role of Professor in the Chair of Digital Business. His focus here is on building a comprehensive knowledge base on the diverse dimensions of Digital Business, and developing more scientifically rigorous models for core concepts in digitalisation, with academically sound underpinnings.
PANELIST: RAPELANG RABANA Rapelang Rabana is the Chief Digital Officer for BCX. She is also an internationally lauded entrepreneur, featured on the cover of Forbes Africa magazine before the age of 30; selected as a Fast Company Maverick; named a Young Global Leader by the World Economic Forum and Entrepreneur for the World by the World Entrepreneurship Forum. Rapelang brings to BCX a wealth of knowledge and entrepreneurial spirit. Her considerable experience has been gained through several years at the forefront of digital innovation that include her roles as Founder of Rekindle Learning, a learning technology company that challenges the status quo of traditional academic learning through innovative technology solutions, and as the Founding CEO of Yeigo, an innovative startup that developed some of the earliest mobile VoIP apps. Amongst other roles, Rapelang also serves as a member of the World Economic Forum Global Future Council for Innovation and Entrepreneurship and on the Advisory Board of Project Literacy - a global campaign to address global illiteracy levels. She obtained B. Business Science (Computer Science Honours) from the University of Cape Town, giving her a technical and business background. She
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has since believed that there had to be better, simpler more effective ways to do things – and there is: technology.
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DORAH MODISE
LEADERSHIP FOCUS
SYNOPSIS - SUSTAINABILITY: A LEADERSHIP GAME Sustainable leadership takes courage. It involves doing things differently. It requires changing mindsets and breaking down boundaries. It is pioneering. It is ambitious. It is audacious…(GBCSA website). Dorah examines the impact great Employee Engagement can make on the challenges we face across the continent in orienting towards sustainable behaviours, investments, skills development and economic growth. Why sustainability means we have no choice but to effect authentic engagement with our employees – the race is on!
DORAH MODISE - CEO, BCSA Dorah Modise (nee Nteo) is a sustainability specialist with over 16 years’ experience. She previously served as Strategic Executive Director: City Sustainability at the City of Tshwane.Modise holds an MBA from the University of Pretoria’s Gordon Institute for Business Science (GIBS); A Master of Arts Degree in Environment and Development from the University of Sussex, UK; a Post-Graduate Diploma in Environmental Diplomacy from the University of Geneva, Switzerland and a National Diploma & B-Tech Degree in Environmental Health from the Tshwane University of Technology.
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PROF. SAKHELA BUHLUNGU
LEADERSHIP DISCUSSION CRITICAL SKILLS FOR THE CONTINENT SYNOPSIS Business, training and Higher Education partnerships - issues and context. DISCUSSION SPONSORED BY
PROF. SAKHELA BUHLUNGU - VC, UFH Prof Buhlungu was appointed Dean of the Faculty of Humanities at UCT in 2014. He joined UCT after having served as Deputy Dean for Postgraduate Studies and Ethics in the Faculty of Humanities at the University of Pretoria, where he was also a professor of sociology. He holds a PhD in sociology and an MA in industrial sociology from the University of the Witwatersrand. A UCT alumnus, he obtained his BA honours in African studies here in 1986. He currently holds the title of Vice Chancellor of the University of Fort Hare.
Prof Buhlungu is a renowned scholar on labour and social movements. He has written extensively on trade unions, politics and democratic transitions; social movements and activism; leadership and power in social movements; as well as race and gender in social movements.
QUESTIONS/DISCUSSION CHAIR: FELLENG YENDE Ms Felleng Yende, CEO of FP&M SETA is a renowned speaker and developmentalist who has advanced and shaped skills development for youth and women in the fibre processing and manufacturing sector. Felleng Yende was appointed in February 2013 and commenced her duties at the FP&M SETA in May 2013. She holds, among others, a BA Honours degree in Social Work, a diploma in Integrated Marketing Communications from AAA School of Advertising, and a Masters degree in Public and Development Management MIT. Yende attended an Executive Development Project at UCT and an African Development Conference at Harvard University in the USA, which influenced her view of the business world platforming manufacturing.
PANELIST: DORAH MODISE Dorah Modise (nee Nteo) is a sustainability specialist with over 16 years’ experience. She previously served as Strategic Executive Director: City Sustainability at the City of Tshwane.
PANELIST: GRATHEL MOTAU Grathel Motau is the chief executive officer at Mmoni Advisory Services, an organization that specializes in capital raising, based in Johannesburg. She was previously an audit partner at KPMG, where she served as a lead engagement partner for several key clients including Eskom Group and Merafe Resources. She has held various management and advisory roles at organizations that include Blue IQ Investments, National Treasury of South Africa and Industrial Development Corporation.
PANELIST: IAN PATERSON CEO, SMC
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BARRY GILDER
LOOKING AHEAD CLOSING DISCUSSION SYNOPSIS
Looking ahead - what MISTRA brings to the table on people development, risks, opportunities, and the value of cross-sector dialogue.
BARRY GILDER - COO, MISTRA From 1990 to 1992, Barry Gilder was Administrative Editor of Africa Information Afrique, a development news agency, first in Zimbabwe and then in South Africa after his return from exile in 1991. He then served as Head Communications and later Deputy Director of the Matla Trust until he was deployed into the new democratic government at the beginning of 1995. He served as General Manager and later Deputy Director-General of the South African Secret Service from 1995 until 1999 and then as Deputy Director-General of the National Intelligence Agency from 2000 to 2003. In 2003 he was appointed Director-General of the Department of Home Affairs and in 2005 was appointed Coordinator for Intelligence until his retirement from government in 2007. In 2010 he helped to set up the Mapungubwe Institute and served as its Director Operations until early 2013 when he left to spend a year and a half in New Delhi, India. He continued as a Fellow of the Mapungubwe Institute. In September 2013 he was appointed as a Senior Visiting Fellow in the University of the Witwatersrand’s Graduate School of Public and Development Management (now known as the Wits School of Governance) and in October was appointed to the Council of South Africa’s new National School of Government. He took up his new post in MISTRA on 1 October 2014. He is the author of Songs and Secrets: South Africa from Liberation to Governance (Jacana 2012, Hurst 2012).
N2GROWTH AFRICA LEADERSHIP SANDRA BURMEISTER CEO, AFRICA EMPLOYEE ENGAGEMENT AWARDS AND REGIONAL PRESIDENT, N2GROWTH AFRICA KITHINJI KIRAGU REGIONAL DIRECTOR, EAST AFRICA, N2GROWTH AFRICA
LANRE FISHER REGIONAL DIRECTOR, WEST AFRICA, N2GROWTH AFRICA
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