THE 2019 NORTH AMERICAN
EMPLOYEE ENGAGEMENT CONFERENCE JUNE 20
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MANY THANKS TO ALL OUR SUPPORTERS
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AGENDA 08:00am
REGISTRATION & NETWORKING BREAKFAST
09:00am
WELCOME BY MATT MANNERS
09:10am
2018 WINNER - COMPANY OF THE YEAR Misty Johnson Oratokhai, Chief People Officer, Events DC
09:35am
STATE OF MICHIGAN Michael Zingsheim, Engagement Specialist
10:05am
XM INSTITUTE Aimee Lucas, Senior Principal Analyst
10:35am
COFFEE & NETWORKING
11:05am
NORTHWELL HEALTH David Gill, AVP, Employee Experience Hattie Roche, This is Home
11:35am
EMPIRE TODAY Matthew Eade, Senior Director - Learning & Development
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AGENDA 12:05pm
MONGO DB Alicia del Carmen Raymond, Lead HR Business Leader
12:35pm
2019 EMPLOYEE ENGAGEMENT TRENDS Jason Lauritsen, Employee Engagement Expert
12:50pm
LUNCH & NETWORKING
01:45pm
PANEL DISCUSSION How to drive leadership buy-in for Employee Engagement
02:30pm
COFFEE & NETWORKING
03:00pm
THE SECRETS OF GREAT TALENT BRANDING Jody Ordioni, Chief Brand Officer, Brandemix
03:30pm
BMC SOFTWARE Natasha Taylor, Director of Global Benefits
04:00pm
CLOSING KEYNOTE Jeffrey Hayzlett, Chairman, C-Suite Network
04:30pm
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DRINKS & NETWORKING
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YOUR HOST FOR THE DAY JAMIE COLVIN FOUNDER & CEO, SIMPLYCONNECT CONSULTING 21 years of consulting experience. Keen business sense. Exceptional strategic savvy. Her mojo is unstoppable. Her passion for employees runs deep. She’s the real deal. She combines her background in marketing and HR consulting with crazy, out-of-the-box ideas that work…every time. To her every client is unique and their problems are her problems. Want to see Jamie’s real talent emerge? Tell her “We can’t do that” or “That’s not how we do things.” Then watch her creative vision, strategic savvy and keen business sense beat those hurdles into submission. Over the last 9 years SimplyConnect has been named IABC’s Small Agency of the Year four years in a row. They have also won over 150 communication and creative awards, including 47 IABC Gold Quills, and two U.S. Employee Engagement Awards.
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09:10 AM - EVENTS DC
KEYNOTE - 2018 COMPANY OF THE YEAR MISTY JOHNSON ORATOKHAI CHIEF PEOPLE OFFICER Mrs. Johnson Oratokhai develops and directs a comprehensive human capital program for Events DC by serving as a change agent who implements the President & CEO’s strategic vision for the organization. Mrs. Johnson Oratokhai is responsible for developing an organizational culture which fosters and values employee engagement and customer service as Events DC’s business model across all divisions and departments and partnering with senior management to align human resources goals across the organization. Prior to Events DC, Mrs. Johnson Oratokhai served as the Senior Vice President & Chief People Officer for Dimensions Healthcare System, Director, Labor Relations – Amtrak, Employee & Labor Relations Manager, Tribune Publishing Company, Labor Attorney, D.C. Office of Labor Relations and Collective Bargaining. She is a graduate of the Catholic University of America Columbus School of Law, and a member of the Maryland Bar. She is currently a candidate for a Master’s Degree in Business, with a concentration in Human Resources Management. Ms. Johnson Oratokhai joined Events DC in September 2013.
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09:35AM - STATE OF MICHIGAN
CASE STUDY - STATE OF MICHIGAN
MICHAEL ZINGSHEIM ENGAGEMENT SPECIALIST Michael Zingsheim is an Employee Engagement Specialist for the State of Michigan’s Office of Performance and Transformation. Michael works closely with cabinet level agencies across state government in the development and implementation of employee engagement initiatives. As project manager for the statewide effort on employee engagement he led the State of Michigan to all-time highs in employee engagement over the past 8 years as evidenced by key metrics from ongoing statewide employee surveys.
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10:05AM - XM INSTITUTE
THE HUMAN EXPERIENCE
AIMEE LUCAS SENIOR PRINCIPAL ANALYST Aimee Lucas is a customer experience and employee engagement researcher, advisor, trainer, and speaker. As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs. She leads the XM Institute’s research into employee engagement best practices and the broader organizational capabilities for building loyalty by improving customer and employee experiences. Aimee has over 20 years of experience improving service delivery and transforming CX through people development and process improvement initiatives. Her areas of expertise include market research, program management, marketing, instructional design, and training. Aimee joined Qualtrics when it acquired Temkin Group, a leading CX research and advisory firm. Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Aimee is a Certified Customer Experience Professional (CCXP) and a graduate of the University of Notre Dame with a degree in marketing management.
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11:05AM - NORTHWELL HEALTH
CASE STUDY - NORTHWELL HEALTH
DAVID GILL AVP, EMPLOYEE EXPERIENCE David Gill is the Assistant Vice President, Employee Experience with Northwell Health in the New York Metropolitan area. Within this role, David champions workforce engagement by working to improve employees’ experiences from attraction to retirement. David has responsibility for the strategy, development, implementation and ongoing execution of engagement initiatives and measurement, external and internal awards and recognition, and the sustainability of the employee value proposition. Prior to joining Northwell Health, David led the Human Resources Assessment and Selection function at Verizon Communications, which was responsible for the development, validation and implementation of the talent acquisition processes for hiring new employees. With over fifteen years of Talent Management experience and applied research across multiple industries, David’s areas of expertise include employee engagement and retention, talent identification, performance management and employee development. He received his Ph.D. and M.S. in Industrial and Organizational Psychology and a certificate in Occupational Health Psychology from Kansas State University.
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11:35AM - EMPIRE TODAY
CASE STUDY - EMPIRE TODAY
MATTHEW EADE SENIOR DIRECTOR, LEARNING & DEVELOPMENT Empire Today is a home improvement and home furnishing company, specializing in installed carpet, flooring, and window treatments. The company operates in more than 75 metropolitan areas in the United States, making it a leading provider of installed home improvements and home furnishings in North America. Matthew is recognized by many as a passionate, energetic, collaborative, results-driven can-do leader that delivers beyond expectations.
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12:05AM - MONGO DB
LEVERAGING MANAGER IMPACT ON EMPLOYEE ENGAGEMENT ALICIA DEL CARMEN RAYMOND LEAD HR BUSINESS PARTNER Alicia aims to live in a world filled with data-driven decision making, high-trust employer/employee relationships, and dark chocolate covered pretzels. She is passionate about shaping modern people practices and creating beloved workplaces. Currently, she delivers strategic input on people philosophy and initiatives in the HR Business Partner function at MongoDB. Her mission is to free the genius within every employee by making it ridiculously easy and engaging to work there.
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12:35PM - JASON LAURITSEN
2019 EMPLOYEE ENGAGEMENT TRENDS
JASON LAURITSEN EMPLOYEE ENGAGEMENT EXPERT Jason Lauritsen is a keynote speaker and employee engagement expert. His passionate, engaging and thoughtprovoking style will challenge you to think differently. Jason has been described as “a corporate executive gone rogue.” For nearly a decade, he spent his days as a corporate Human Resources executive where he developed a reputation for driving business results through talent. Most recently, he led the research team for Quantum Workplace’s Best Places to Work program where he has studied the employee experience at thousands of companies to understand what the best workplaces in the world do differently than the rest. Classically impatient, curious, and ambitious, Jason’s early career was a rapid progression of sales and management roles including launching, leading, and ultimately selling a small business in his mid-twenties. He’s a leader, sales guy, entrepreneur, and corporate executive — all rolled up into one.
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01:45PM - PANEL DISCUSSION
HOW TO DRIVE LEADERSHIP BUY-IN FOR EMPLOYEE ENGAGEMENT POWERED BY THE C-SUITE NETWORK
CHAIR - TRICIA BENN THE C-SUITE NETWORK
STEVE SMITH THE STARR CONSPIRACY
RACHEL HEADLEY ROSE GROUP INTERNATIONAL
RAPHAEL CRAWFORD-MARKS BONUSLY
TINA GREENBAUM TINA GREENBAUM
MATT STEPHENS INPULSE
DAVID LICHTENBERG FISHER & PHILLIPS LLP
RICHARD BLABOLIL MARKETING INNOVATORS
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03:00PM -BRANDEMIX
THE SECRETS OF GREAT TALENT BRANDING
JODY ORDIONI CHIEF BRAND OFFICER Jody Ordioni, is the author of “The Talent Brand.� In her role as President and Chief Brand Officer of Brandemix, she leads the firm in creating brand-aligned talent communications that connect employees to cultures, companies and business goals. She engages with HR professionals and corporate teams on how to build and promote talent brands, and implement bestpractice talent acquisition and engagement strategies across all media and platforms. A frequent contributor and keynote, Jody has been named a Recruitment thought-leader to follow in 2018 and her mission is to integrate marketing, human resources, internal communications and social media to foster a seamless brand experience through the employee lifecycle.
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03:30PM - BMC SOFTWARE
ZOMBIES, ROCK STARS AND A SHOE: BMC’S WELLNESS ENGAGEMENT STORY NATASHA TAYLOR DIRECTOR OF GLOBAL BENEFITS Natasha is the Director of Global Benefits at BMC Software, a global software company headquartered in Houston, Texas. Natasha is responsible for the U.S. Health, Welfare, and Retirement plans as well as the benefits strategy for BMC’s other 40 countries around the world. Natasha is always looking for new and innovative ways to make benefits and wellness education engaging and even a little fun. Her results at BMC speak for themselves — revitalized wellness program, 84% HSA enrollment, and 401k events that resulted in measurable plan participation. When she isn’t fostering engagement and rescuing employees from boring benefits communication, Natasha and her husband Sean foster dogs for both SAFE House and Houston Doberman Rescue.
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04:00PM - C-SUITE NETWORK
CLOSING KEYNOTE
JEFFREY HAYZLETT CHAIRMAN Jeffrey Hayzlett is a global business celebrity, a prime time television show host on CSuite TV, and a radio host on CBS Radio’s Play.it and C-Suite Radio. From small businesses to international corporations, his creativity and extraordinary entrepreneurial skills have enabled him to lead ventures blending his leadership perspectives, insights into the c-suite and business strategy, mass marketing prowess and affinity for social media. He is a well-traveled public speaker, the author of the bestselling business books, The Mirror Test and Running the Gauntlet,and one of the most compelling figures in business today.
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