Elite Franchise Top 100 - 2019 by Elite Business Magazine

I TOOK MY BUSINESS SKILLS TO A NEW LEVEL. I’M A FRANCHISEE. THIS IS MY MCDONALD’S.

‘McDonald’s is a special business to be part of. Not only is it an iconic brand, but you’re supported in lots of ways with running your franchise. By having access to all the resources you’d expect from a global brand – from marketing to recruitment, I’ve really been able to bring my own business vision to life.’ Hubs, Franchisee in North London

SEARCH ‘MCDONALD’S FRANCHISING’

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COME AND TALK TO US AT ONE OF OUR INSIGHT DAYS IN 2019 4th January, Warwick Business School 18th January, Milton Keynes 1st February, London 15th February, Birmingham 8th March, Edinburgh 22nd March, York 5th April, London 26th April, Cranfield Management Centre 17th May, Newcastle 7th June, London 21st June, Manchester 12th July, London 6th September, Bristol 20th September, Edinburgh 4th October, Birmingham 25th October, Leeds 8th November, Leicester 22nd November, Manchester 6th December, London

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contents

06 Welcome 08 Partners 09 Judges 11 Numbers 100 - 91 17 Numbers 90 - 81 24 Numbers 80 - 71 32 Numbers 70 - 61 40 Numbers 60 - 51 49 Numbers 50 - 41 61 Numbers 40 - 31 71 Numbers 30 - 21 85 Numbers 20 - 16 92 The Top 15 122 Number 1 128 A - Z list 129 1 - 100 list

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Contents 2019.indd 1

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Give your franchise business a firm foundation Our support for your franchise business goes beyond ďŹ nance. We can connect you with the right people, with the right knowledge, to boost your franchise business and help it grow. Search: NatWest Franchising

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06/12/2018 04/06/2018 20:06 17:31

ELITE FRANCHISE 100 100 ELITE FRANCHISE

Another year down. That means it’s been a whole 12 months since

the grand unveiling of the debut Elite Franchise 100 2018. And you know what? We’ve only gone and done it all over again for 2019. In 2018, we had a clear goal: to fly the flag for franchising finesse in the UK. And fly it we did, as the top 100 British franchisors from all corners of the country operating in infinite industries – from fitness to finance, housekeeping to healthcare, tutoring to transport and everything inbetween – received the recognition they deserved. But why was the Elite Franchise 100 such an important undertaking? You need only look at the 2015 bfa/NatWest franchise survey, which revealed the £15.1bn contribution the franchising sector generates for the UK economy. That’s a 46% increase over ten years, which highlights the increasing impact the market has had on the nation. Naturally, getting to that stage has by no means been a straight path but more of an off-roading experience for many leaders. At Elite Franchise, we as a team are often spoilt for choice when it comes to highlighting the country’s vibrant franchises. But speaking with those at the helm of such networks as the editor of Elite Franchise, I can say that for all of the challenges they’ve faced, their passion, determination and vision have shone through and been pivotal to persevere. Indeed, the judging process wasn’t just about franchisor financials and scale but the support that’s provided to those in the network and the benefits for the communities in which they operate to really get to the heart of what the operations represent. And it’s fair to say that those businesses on the Elite Franchise 100 2019 ranking are truly exemplary – not just for the franchise scene but the UK entrepreneurial landscape overall. The rundown features some familiar faces that have been beating the franchise drum for years, effortlessly showcasing the longevity the industry offers. Elsewhere, we’ve seen plenty of newcomers enter the fray to make their presence felt this year, which is equally as important to show that there’s still a wealth of opportunities to be capitalised on. With a new year upon us, I want to say a massive thank you to my team on this end for putting so much work into getting the Elite Franchise 100 produced, as well as an enormous congratulations to our class of 2019. Onwards and upwards, Zen Terrelonge Editor, Elite Franchise

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ELITE FRANCHISE 100 ELITE FRANCHISE 100

TO THE

TOP 100

FRANCHISES FOR

2019 119

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sponsors uk.businessesforsale.com/uk 2

SUPPORTED BY:

BusinessesForSale.com is the largest database of business buyers, businesses and business intermediaries in the world. It currently has 60,000 businesses for sale on the site.

The company will ensure your business achieves the highest level of prioritisation across all major search engines such as Google, MSN and Yahoo.

https://www.business.natwest.com/ NatWest is delighted to be involved in the Franchise 100 for 2019 and look forward to seeing what the judging panel consider to be the best in class for the year Mark Scott ACIB QFP, Franchise development manager, NatWest & RBS Franchise Team

partners

www.franchisesales.co.uk

We’re very excited to be pairing our brand with Elite Franchise 100. Elite Franchise is known for it’s high-quality and informative content and if this is to be transferred to the new

Elite Franchise is the definitive publication for the franchising sector. This monthly magazine is full to the brim with news and features for franchisors and franchisees alike. Whether you are firmly established in the franchise universe

annual guide celebrating the top franchises then this should be really be a treat for the UK franchise industry. Rufus Bazley, marketing director, Franchisesales.com

or just taking your first tentative steps into it, our team of experienced journalists and industry columnists will ensure your own franchise story is a successful one. From interviews with the likes of Anytime Fitness’ Chuck Runyon and Monkey Music’s Angie Coates to advice on funding your franchise, we’ve got it covered.

judges

CLIVE SAWYER Managing director, Business Options

Clive Sawyer is the founder and managing director of Business Options. Business Options is one of the UK’s leading franchise and businessexpansion consultancies providing help, advice and support to companies looking to expand their business through franchising and, if not, find appropriate alternative expansion models such as licensing, distributorships or agencies. Sawyer has written three books on franchising: How to Franchise Your Business, 20 Most Asked Questions in Franchising and The Essential Women’s Guide to Buying a Franchise, all of which are available on Amazon and through the bfa’s bookstore.

PAUL CLEGG Managing director, Coconut Creatives

Having been involved in franchising for over 12 years, Paul Clegg is more than qualified to rejoin the Elite Franchise 100 judging panel. He has become a voice of authority through the franchises he has worked with, both in the past and as managing director of Coconut Creatives. Clegg’s opinion is often sought out as a recognised trusted, advisor for understanding franchising challenges. In 2011, Clegg attained the bfa’s qualified franchise professional title, in recognition of his professional knowledge

Carl Reader Director, Dennis and Turnbull chartered accountants and strategic advisors

Author of The Startup Coach and The Franchising Handbook, Carl Reader is a well-known small-business leader and expert as well as a serial entrepreneur who regularly provides comment to the BBC, The Guardian, The Mirror, the i paper and Forbes. He has a huge social media following – in excess of 100,000 across different platforms – and also is in the process of starring in his own upcoming TV show. He is widely regarded as a leading business advisor specialising in startups and small businesses and is in demand to speak internationally on a broad range of business and management subjects. He is a highly successful entrepreneur, heading up d&t, a multi-award winning accountancy firm.

Mark Scott ACIB QFP Franchise development manager NatWest & RBS Franchise Team

Mark Scott joined NatWest, now part of the Royal Bank of Scotland Group, in 1982 and has gained a wide range of experience within the small business sector. Scott joined the NatWest Franchise section in 1998 as senior franchise manager after which in 2005 he was appointed to the board of the bfa. Given his franchise knowledge and expertise, Scott is a regular speaker at various seminars for prospective franchisees and franchisors, including the bfa. He was one of the first to gain the bfa’s qualified franchise professional award.

FIONA BOSWELL QFP Partner and Head of the Franchise and Commercial Law Team Fraser Brown Solicitors

Fiona is a Partner and Head of the Franchise and Commercial Law Team at Fraser Brown Solicitors. She is also the Midlands Regional Chair for Encouraging Women into Franchising (EWIF) where her services were recently commended as she was awarded Service Provider of the Year 2018. Fiona sits on the BFA External Relations Committee and is a British Franchise Association (BFA) Qualified Franchise Professional. She is recognised in legal directories as a recommended lawyer and leading individual in Franchising and writes and speaks regularly on the topic for legal and industry publications.

ZEN TERRELONGE & ERIC JOHANSSON Editor and web editor respectively, Elite Franchise Magazine

Recognising the tenacity and creativity franchisors have, as the editor of the prestigious Elite Franchise, Zen Terrelonge uses his expert knowledge in franchising to assess and ensure the entrants are all suitable and worthy. The web editor of the Elite team, Eric Johansson knows the franchising industry like the back of his hand and with his eye for detail, he made sure the crème de la crème in the franchise market get their due recognition in the Elite Franchise 100. Please note: Judges are responsible for judging the shortlist of the top 15 candidates. The top 100 longlist is ranked internally by the Elite Franchise team. Judges recused from judging any entries over which they may have a conflict of interest. 09

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Buy a coffee franchise. Coffee is big business: 2.2 billion coffee cups are consumed every year in coffee shops. It makes lots of money: Industry turnover is approx. £7.9 billion and sales have increased 10% since 2015. And it’s growing: Analysts predict the coffee shop sector will exceed 30,000 outlets and produce £15 billion turnover by 2025.

Visit FranchiseSales.com to find out more about buying a coffee franchise – and more!

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ELITE FRANCHISE 100

100 Photography for Little People established 2008 Investment level £15,000+VAT Number of franchises 22 Sector Photography

Flashing some fantastic franchise chops, Photography for Little People rejoins the Elite Franchise 100 list

photographyforlittlepeoplefranchise.co.uk

Photography for Little People is now in its

12th year of trading. The company was started in 2005 by mother and daughter, Jan Massey and Melanie Armstrong. After establishing a beautiful business, a franchise system was developed and in 2008, the franchise was launched. Photography for Little People has a unique way of working that’s flexible for its franchisees and offers clients a memorable experience by providing them with beautiful, stunning images and impressions of their little ones’ hands and feet, capturing special moments forever. The impressions are of outstanding quality, detailing every crease and line. All products are

produced by Photography for Little People and are unique to the franchise. It uses only the highest quality of materials available and has a wide range of products that appeal to everyone. A full range of frames, canvas, impressions and impression pieces combined with images are available. The franchisor’s products are all produced from the highest quality materials. It has a niche, ever-expanding market and have grown and developed as a company over time. Its experience lies in teaching photography and impression taking, as well as setting up new franchisees and helping them build a strong, profitable business on firm foundations. Excellent customer service is at the heart of all it does and it always remembers what a privilege it is to meet and work with little ones. With low investment and overheads, Photography for Little People is an easy business to run and can be operated from home with short hours and high profits. Everyone met in this business is friendly and the working environment is really enjoyable.

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ELITE FRANCHISE 100

ComputerXplorers established 2006

Investment level £29,500+VAT Number of franchises 13 Sector Children + education

With a truly unique offering that helps kids become tomorrow’s tech superstars, ComputerXplorers is a digital franchise, which the Elite Franchise 100 judges took note of computerxplorers.co.uk

ComputerXplorers is the country’s leading

provider of computing, coding and programming education for children aged three to 13. Its classes are linked to the national curriculum throughout the UK and, with over 200 pieces of curriculum, lesson plans and parent updates, its range is comprehensive and the breadth of its offering is substantial. Servicing after-school clubs, preschool and nurseries, summer camps and in-curriculum time classes, each of ComputerXplorers territories include at least 300 primary schools and 300 pre-schools or nurseries. Having no significant competition, ComputerXplorers is quite unlike any other franchise and is ideal for people who want to combine running their own business with raising a family. Additionally, being a home-based management franchise, the business benefits from low operational costs and high margins.

And franchisees don’t have to be Mark Zuckerberg or Bill Gates. Whilst ComputerXplorers looks for candidates who are confident with technology and enthusiastic about its benefits, franchisees recruited are trained and managed by a team of people, meaning they needn’t to be IT experts. Instead, franchisees are responsible for managing and marketing the business, which involves contacting and meeting with professionals, including head teachers, nursery owners and holiday programme leaders. ComputerXplorers is run by The Bardon Group, which runs a stable of four franchise companies and has combined experience of over 70 years in franchising. The company provides massive ongoing support, from curriculum development and business planning to marketing and PR, regular conference calls and at least one annual network meeting. On top of this, its initial fee includes substantial software licences, a bespoke marketing launch programme, an appointment-generating system, a website, a laptop, marketing material, training, manuals and a licence to trade. And the more the judges learned the clearer it was that the franchisor deserved its place on the Elite Franchise 100 list.

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ELITE FRANCHISE 100

98 Local Assist

www.local-assist.co.uk

Local Assist is one of

the UK’s top property care and repair companies, specialising in emergency insurance claim handling and fulfilment. Its reliable and trustworthy 24/7 callout service can deal with all manner of repairs, including broken windows, leaking pipes and boiler failure. Franchisees receive jobs from either website enquiries or insurance claims, both of which are

available via a job allocation system. They then go out to complete the works plus any additional work they may find that needs doing also. It’s looking to recruit experienced and qualified tradespeople across all trades that would be involved in dealing with domestic emergency works. This includes plumbers, gas engineers, glazers, drainage technicians, electricians, roofers, plasterers, painters and decorators, handy men and women. The support earned Local Assist a spot on the Elite Franchise 100 2019 list.

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ENCOURAGING WOMEN INTO FRANCHISING

EWIF EDUCATES

WOMEN IN FRANCHISING EWIF provides advice and guidance to women looking to enter the world of franchising; either to franchise their business, or to start their own business with the support of a franchise.

Looking to get into franchising? Come to one of our free friendly meetings and see how we can help you! “As always, EWIF events are a great chance to meet and ask questions in a very supportive and informed arena. Thanks EWIF. ” Jenny Williams - The Detective Project

Find your local EWIF meeting at ewif.org/regional-meetings ewif_uk ewif_uk ewif.uk ewif.org

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ELITE FRANCHISE 100

Never train alone is the ethos of Fitness Space. As a service-orientated, boutique offering, Fitness Space differentiates itself from the competition through the supportive environment it provides. For example, every member has a dedicated fitness coach and customised programme available on a Fitness Space app. The flagship studio was opened in Ascot, followed by the first franchise-

97 96 Fitness Space

MagiKats

fitnessspace.com

magikats.co.uk/franchise

owned premises in Hughenden Valley. Since then the brand has gone from strengthto-strength with over 28 studios open UK-wide. Bulking up so fast certainly helped Fitness Space earn its spot on the Elite Franchise 100 list.

New franchisees get

a chance to ignite their passion for education with a MagiKats maths and English franchise. They rediscover what it’s like to be excited to get to work, earn a good living and make a difference to kids in their local community. So more than just a business opportunity, this

Suit the City suitfranchise.com

Since Carol Rawson and Sallie Belton

first launched Suit the City, the bespoke tailoring franchise has become a successful enterprise. And there’s no sign of its growth slowing down. In fact, the market grew 22% in 2016 and a further 15% in 2017, according to the franchise. Customers are becoming more discerning, so it’s unsurprising the company has attracted many franchisees over the years. Each franchisee gets access

is their chance to choose their future. MagiKats is a franchise for anyone who loves seeing children succeed and it works for anyone – whether they’re in teaching or in industry. MagiKats provides all the teaching materials, training and marketing support. A franchisee just needs to bring enthusiasm, commitment and energy.

to a wide range of products. Its inventory includes everything from sharp suits to casual chic and evening wear. The franchisees won’t be alone as they’ll lead a team of consultant tailors fully trained by the franchisor. The franchisees will manage the development of the business, winning new clients through networking and events. With low overheads and strong margins from a mix of new sales and long-term clients, franchisees’ success is only limited by their ambition, leadership and drive. Drawing upon the franchisor’s experience, franchisees learn how to gain new clients and market their business. To be successful, franchisees must love networking and have the ambition to build something special. So obviously, this position on the Elite Franchise 100 was made to measure.

ELITE FRANCHISE 100

Mess Around ESTABLISHED 2012

INVESTMENT LEVEL £5,999+VAT NUMBER OF FRANCHISES 28 SECTOR Children + education

Since 2012, Mess Around has been creating memorable, messy experiences for babies and children with fun-filled parties and it’s proud to enter the Elite Franchise 100 list this year messarounduk.com

Mess Around parties and events, run by a network of over 28 dedicated franchisees

throughout the UK, provide larger-than life messy play experiences for all. From messy play to slime making and much more, the sessions provide lots of opportunities for children to explore. The nationally recognised brand in the children’s activities sector hosts parties with an atmosphere which provides the unique opportunity for parents and carers to come along, mess around and forget about the tedious task of cleaning. Joining the Mess Around franchise family is the perfect opportunity to run a business using a tried and tested model which provides not only the flexibility but also the support of an experienced and friendly network. A potential franchisees’ investment secures everything they need to hit the ground

running including training, equipment, marketing support and endless resources. The franchisor is available on hand to support and help new franchisees to grow their business. Additionally, they’re provided with ongoing opportunities to enhance their training and knowledge so their business grows from strength to strength. Some of the benefits include no commission to be paid and no targets to meet. On average, a franchisee can turn over between £250 to £350 per session depending on the size. The franchisees’ initial investment can be earned back in less than six months. The number of sessions franchisees can deliver will be up to their stamina. They can expand their earning potential with private sessions, parties, workshops and merchandise.

ELITE FRANCHISE 100

Buy a care home franchise. Industry worth an estimated 7.8 billion Growing demand for services Low investment

Visit FranchiseSales.com to find out more about buying a care home franchise.

93 Apollo Blinds

apolloblindsfranchise.co.uk

Apollo Blinds is a

rapidly growing franchise network selling and installing gorgeous madeto-measure window blinds, plantation shutters and awnings. It’s part of Hunter Douglas Group, the world’s largest window blinds company, so franchisees have access to the broadest range of

window blinds in the UK. Apollo Blinds is the first to market innovative, new, high-quality products that can be installed in a wide variety of spaces. The new management has secured increased levels of investment for the franchise business, leading to an expanded support infrastructure for existing and new franchisees. This expertise wasn’t something the Elite Franchise 100 judges turned a blind eye to, granting the franchise its place on the list.

92 Surface Medic

www.surfacemedic.co.uk

Why replace when

you can restore? That’s the ethos here at Surface Medic. An enemy to the cosmetic touch-up, we’re able to permanently repair almost any internal or external surface for businesses and homeowners that need a quick and budget-friendly solution. With the demand for both time-effective and cost-effective repairs

at an all-time high, we’re experiencing unprecedented demand from a booming untapped market. As part of a group boasting 17 years of franchising success, we have the knowledge of how to help our franchisees develop in to successful business people. Since 2016 Surface Medic has grown to a network of 53 franchisees and this shows no signs of slowing down as people are coming to us every day displaying their interest in this concept. Not many franchises can say that they include a nationally recognised qualification within their package.

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ELITE FRANCHISE 100

Diamond Home Support is a

Diamond Home Support diamondhomesupport.com/cleaningfranchise

Furniture Medic furnituremedic.co.uk/franchise-opportunities

Using technologically advanced

equipment, products and processes, Furniture Medic’s expert technicians revitalise valuable furniture and wood pieces, restoring and enhancing their natural beauty and strength, often on-site in homes and offices. The franchisees provide home and business owners with an affordable alternative to replacing fine wood furnishing and fixtures. A Furniture Medic franchisee is taught at its in-house training workshop to repair any

cleaning, home help and gardening management franchise. Franchisees don’t have to do the work themselves and can initially run the business from home in their spare time if necessary. Both cleaning and home help are booming sectors. Nearly five million households have a cleaner – a rise of 24% since 2011. Much of this growth has been driven by the under 35s. In addition to this, Diamond Home Support’s home help service is in high demand from an ageing population. Franchisees can tap into both of these growing areas for a low startup fee of just £2,495 plus VAT. This includes an extensive territory in which to trade and some marketing for the first six months. Diamond Home Support provides unlimited training and support from day one in a modern and accessible way. The network has over 70 franchisees covering around 50% of the UK, meaning there are still opportunities to join this award winning franchise network. One franchisee said: “The support from head office is excellent and I can thoroughly recommend Diamond Home Support to anyone who is looking to build a long-term business with excellent residual income.”

material, laminate, upholstery leather, UPVC and marble using simple procedures and the latest technologies. Experience isn’t necessary but a passion for DIY is a must. The Furniture Medic franchise opportunity is a proven and trusted franchise model, backed by franchisors with nearly 60 years’ franchising experience. With experts in HR, IT, technical, finance and marketing, there’s a whole team of professionals readily on hand to provide assistance and guidance. Sailing straight into the Elite Franchise 100 list in its first attempt, this franchisor has success to build on.

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ELITE FRANCHISE 100

89 Headcase Barbers established 2000 Investment level £45,000+ Number of franchises 33 Sector Barbering

This newcomer to the Elite Franchise 100 list didn’t have to work hard to make the cut. Having shaved off all bad habits over its two decadeslong history, Headcase Barbers has become a truly fantastic franchise headcase-barbers.com

Headcase Barbers was established in 2000

leading a revival of male grooming with a clear vision to restore barber shops to the centre of local communities, focusing on the experience of firstclass barbering. It’s now the UK’s largest and fastest growing brand in barbering, starting 2019 with 40 locations open, or in final stages of preparation, and with an expectation to open at least 20 additional locations through the year. It also has master franchisees operating in South Africa, The Netherlands and Ireland and it’s seeking further international expansion. The secret of its success is the franchisor’s ability to recruit talented men and women to our confident, self-styled Barber

Army. Providing a traditional customer experience built on a relaxed and welcoming shop environment enables franchisees to earn more than the rest of the sector. This makes a compelling case for franchised shop owners — be they barbers or investors — looking for a straightforward, easy operation business to launch or add to an investment portfolio. Headcase Barbers makes investment as simple as possible from search and selection of the ideal shop units, to recruitment of committed barbers, financial planning, marketing, business development and operations. It supports franchisees with area management visits and business reviews utilising its bespoke EPOS system which allows detailed performance analysis and – uniquely to the sector – a walk-outs monitor to help rota planning in busy periods to reduce customer queue frustrations and maximise revenues. New for 2019 is a strategic partnership with Morrison’s supermarkets to locate Barber Pods within their 493-strong shop estate. With ten locations already confirmed, the franchisor expects to attract significant interest through the year.

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ELITE FRANCHISE 100

Wagging Tails waggingtailsfranchise.co.uk

Lisa Suswain

established Wagging Tails in 2007 to give dog owners the holiday service they truly want for their beloved pets. Flash forward 11 years and Wagging Tails is the only Trading Standards Approved business operating in the industry, it provides dog owners with the very best holiday care for their four-legged

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companions in an exclusive, loving, home environment – allowing both dog and owner to enjoy a relaxing holiday. Wagging Tails’ franchise offering gives aspiring franchisees the opportunity to join this successful multiaward-winning network, running their own homebased business, doing a job they love, with their dog by their side.

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EWIF EDUCATES

Find your local EWIF meeting at ewif.org/regional-meetings ewif_uk ewif_uk ewif.uk ewif.org

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ELITE FRANCHISE 100

Clear Brew clearbrew.co.uk

Its tried and tested methods –

coupled with a unique portable waterfed mixing units, marketleading chemicals and industry-tested inhibitors – mean Clear Brew’s eco-led repeat beer-linecleaning service reduces costs, waste, risk and improves draught beer line quality. With no upfront costs or contracts, its solution becomes a vital repeat service that its customers rely on and are happy to endorse. Clear Brew has just welcomed its 41st franchisee and is looking to continue to expand nationwide. It’s seeking highly motivated individuals who are enthusiastic, great communicators and have a desire to succeed. By choosing Clear Brew, franchisees can

become their own boss, running a highly successful franchise with their own huge protected territory, a training package, a full equipment pack, marketing launch and full ongoing support. A golden opportunity for those who want to help consumers better enjoy their amber nectar, Clear Brew means franchisees can run their business from home and enjoy benefits such as low overheads, an excellent daily cashflow, high profit margins and massive growth potential. The franchise offers a vital repeat service to its customers, regardless of the state of the economy.

86 FiltaFry filtafry.co.uk

For over 20 years

FiltaFry has been providing an outstanding franchise concept that specialises in cleaning deep fryers and recycling cooking oil. Its rare that environmental initiatives go handin-hand with profit strategies but FiltaFry is a green franchise that has managed to combine the two. To date it operates in over 13 countries around the world with more than 350 franchisees. In times of economic uncertainty, businesses that deal in food production such as restaurants, hotels, schools, stadiums and hospitals look to reduce overheads in any way they can. FiltaFry offers a niche service that blends the benefits of

cost reduction with the social responsibility of being eco-friendly. The service provides an on-site fryer management service which includes temperature calibration, oil micro-filtration and a thorough vacuumbased detail cleaning of each fryer, every visit. The cleaning and maintenance of commercial fryers can be a dangerous task for employees which can often result in serious burns, falls and other injuries. FiltaFry eliminates these risks by providing a quick, safe, clean and costeffective service to maintain fryers without interrupting day to day operations.

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ELITE FRANCHISE 100

What’s dinner without

something sugary afterwards? No, not afterdinner mints or vanilla ice cream – think like Willy Wonka and dream beyond the ordinary. It worked for Yousif Aslam, co-founder of Heavenly Desserts, the luxury desserts franchise, which launched in 2008. Entering what was a relatively competition-free market he then launched in the Midlands and grew from there to then enter the franchising sector in 2016 after refining the business model. “We felt it was commercially viable to grow the store base nationally and share the success with passionate and motivated entrepreneurs,” says Aslam of the decision. The first

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Heavenly Desserts

heavenlydesserts.co.uk

franchise soon opened in Oxford and it was the first time Heavenly Desserts ventured south. In 2019, there are even plans to take Heavenly Desserts into international markets. It seems safe to say things are looking rather sweet for this franchisor earning its spot among the Elite Franchise 100.

The Detective Project thedetectiveproject.co.uk/franchise

The Detective Project was launched by former Metropolitan Police detective

Jenny Williams in 2013. The franchise presents fun forensic science-based events for adults and children, enabling them to explore how crime is investigated in the 21st century. Children enjoy the educational workshops delivered in primary and secondary schools, detective clubs, youth groups and children’s parties. These hands-on

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crime scene investigation challenges spark an interest in science through teamwork, problem-solving and having fun. Adult workshops include corporate, team building and social events based on a competitive forensic workshop. It’s no surprise that the feedback for the franchise over the years has been brilliant. While most current franchisees have backgrounds working with the police or in teaching and forensic science, the comprehensive training process can be tailored to all candidates. The franchisor is looking for

energetic, self-motivated people to join the team – working for themselves but not by themselves. This is a people business, involving communication with children and adults, parents and teachers, individuals and businesses. Its franchise chops resulted in it impressing the Elite Franchise 100 judges yet again this year.

ELITE FRANCHISE 100

GutterPRO gutterpro.co.uk

GutterPRO is a low

Bodystreet BodystreetUK.co.uk

Bodystreet has a simple

message for anyone looking to get and keep fit and believes that 20-minutes is all it takes. As the leader in the boutique personal training fitness market, incorporating elector muscle stimulation (EMS), Bodystreet knows how to help time-poor or gym-phobic individuals get healthy and stay in shape using their proven methods. With nearly 300 international studios, 40,000 members and ten million training sessions delivered, the figures speak for themselves. Whilst the EMS concept is new in the UK, with studios already opened and more being built, it looks like the successes in Germany are going to be repeated here too. Bodystreet studios operate out of small high

street units meaning access for clients is convenient, affordable and available for franchisees. The franchisee’s focus is all about helping clients achieve their fitness goals by attending once-a-week, rather than registering thousands and relying on non-attendance. As German Franchisor of the Year, Bodystreet’s support system and training is of the highest quality. A closer look at Bodystreet would be worthwhile for aspiring franchiseess who’ve always wanted to operate in the fitness industry with a focus on helping people improve their selfesteem, with a support system second to none.

cost, fast-start, van-based franchise. It provides an important service to homeowners as well as the property sector including retail and commercial clients. GutterPRO keeps roof gutters clear of moss, leaves, weeds, plant growth and other debris, which keeps rainwater flowing to the drains. Using long carbonfibre poles and specialist vacuums, GutterPRO offers a fast and efficient service. The GutterPRO

formula also features a clever booking app to avoid undue downtime for the franchisee. Clearly, the franchisor has impressed the Elite Franchise 100 judges.

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ELITE FRANCHISE 100

techclean established 1983

Investment level £19,500+VAT Number of franchises 12 Sector Cleaning

Having cut its teeth cleaning out offices in the 1980s, techclean is serious about growing its network and wiping the floor with the competition techclean.co.uk

Often when something seems too good to

be true, it probably is. However, techclean is the exception to the rule, which has helped seal its place in the Elite Franchise 100 list. The Bardon Group’s latest franchise offers new franchisees an opportunity to achieve an amazing return on investment, with many achieving a net profit margin of over 55% within the first year of trading. And it’s easy to see why as there is a lot of demand for these services. In today’s age of superbugs, office hygiene has shot straight to the top of most companies’ list of priorities. Swab tests have proved there’s more harmful bacteria on a computer keyboard than on a toilet seat. General office cleaners may flick a duster over the keyboards and wipe around the desk but can rarely achieve the level of cleanliness that is essential to keep

bugs at bay and extend the life of the equipment. That’s where techclean comes in. The franchise meets this growing demand from businesses and organisations by providing a topquality cleaning service for office equipment that comes into regular contact with human hands. By doing this, techclean has become the market leader in its field. Today in a market that is ever-growing, techclean’s customers include big names like Porsche and Disney as well as banks, lawyers, call centres, schools, hospitals and universities. Each franchisee will head up a generously-sized territory that covers at least 10,000 businesses. No premises are needed, making the franchise a perfect business to run from a home office with minimal outlay. The ideal owner will be well organised, ambitious and good with people and ideally have an aptitude for sales and marketing. No previous cleaning experience is required as full training is given.

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ELITE FRANCHISE 100

80 Mr Electric established 1994

Investment level £24,000+VAT Number of franchises 7 Sector Improvement +maintenance

Mr. Electric might be a newcomer on the Elite Franchise 100 list but its proven business model offers prospective franchisees an opportunity to explore their entrepreneurial skills mr-electric.co.uk/become-a-franchisee

Launched in 1994, Mr Electric now operates in five different countries under the same proven brand and business model. The franchise provides those looking for a developed business opportunity, the chance to manage a team of technicians to achieve the target turnover over £1m. With leadership and management qualities to build a successful business empire, franchisees can kickstart their franchise where the franchisor provides the systems, marketing and industry experience. Mr. Electric provides established business relationships before they’ve even walked through the door. The electric vehicle (EV) market has opened a lucrative new business opportunity for Mr. Electric’s franchisees. EVs’

popularity has jumped with customers and businesses looking for ways to reduce rising fuel bills. Over 500 new electric vehicle charging units are installed across the UK every month. Mr. Electric is a governmentapproved installer of EV charging points and is playing a key part in shaping the EV revolution by being able to install and manage charging points for homes, workplaces and public areas throughout the UK. It has also signed partnerships with major suppliers of EV equipment. Mr. Electric is a valuable part of Neighbourly, formerly Dwyre Group. With nearly 3,500 franchisees worldwide, Neighbourly is one of the most trusted provider of service franchise brands in the world. With a vision to create a one stop shop, now is the perfect time to join an ambitious franchise group.

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ELITE FRANCHISE 100

This is a management

79 jackson fire and security

jacksonfire.co.uk/franchise

PetStay

petstay.net/franchise-opportunities

PetStay, established

in 2005, is the leading home dog boarding service in the booming pet industry, being one of the first companies to offer licensed and insured dog care with a home-fromhome feel. Franchised in 2012, PetStay has quickly grown to own 40 branches

franchise. Part of every new franchisees’ role will be to recruit and manage a team of qualified fire and security engineers. They’ll also be responsible for developing commercial relationships and new business in their territory. No previous industry experience is required, they just need to have a strong sales background and the drive to grow a client base of repeat business service contracts. Technical, marketing and accounting support is provided by the franchisor.

across the UK. PetStay is a full-time home dog boarding business with low overheads and high profits, working in an extremely profitable market with a high-rate of repeat business and new customers. Awarded a Five-Star Franchisee Satisfaction and finalist in Best Franchise in 2017, franchisees benefit from the successful PetStay business model on top of ongoing training, advice, and one-to-one support with head office.

77 TruGreen

trugreenfranchise.co.uk

TruGreen has been creating

beautiful lawns across the UK for nearly 40 years and provides a professional, expert lawn care service. Its knowledge and business chops saw the franchise being ranking among Britain’s best franchises in the Elite Franchise 100 again this year. No two lawns are the same and neither is a TruGreen treatment package. As a highly trained and qualified lawn care technician, prospective franchisees will be able to identify grass species and lawn diseases to recommend a bespoke lawn care package to suit the customer. Technical training, business coaching and support is provided by franchisor, ServiceMaster’s resident lawn care expert, who has over 40 years of experience in professional sports turf management. External training will qualify franchisees in PA1 and PA6 chemical spraying accreditations too. The proven franchise model is designed to maximise the potential revenue opportunities all year round. Bespoke business management software keeps track of sales and marketing intelligence, so future franchisees can focus on building their business. As demand increases, they’ll be able to employ additional staff and invest in more vans and equipment. There’s no upper limit with TruGreen.

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ELITE FRANCHISE 100

Everything you need to buy a property franchise.

Zerodrytime Zerodrytime has

Browse opportunities, advice & more.

been cleaning households and commercial premises since 2008. Now, with over 65 vans covering every part of the UK, it’s Britain’s only dry carpet, upholstery and hard floor-cleaning franchise. The company also has a master franchise in Ireland. The first international master franchise based in New Zealand offers a

zerodrytime.com

unique opportunity to franchisees giving them four cleaning solutions under one franchise. Additionally, they receive exceptional training, support and back-up from the training centre in North East England. TM

Rosemary Bookkeeping has jumped

Rosemary Bookkeeping

from place 90 in 2018 to position 75 this year in the Elite Franchise 100 list. Given its franchise model, it’s easy to see why the franchisor earned so many points. Established in 2002, Rosemary Bookkeeping’s unique system provides clients with the information they need, when they need it. Rosemary Bookkeeping franchisees manages an affordable, professional bookkeeping service that supports both clients and accountants, allowing them to concentrate on running their business. A truly scalable franchise model, Rosemary Bookkeeping is designed to suit any lifestyle, with the option of outsourcing all or some client work as required. And with HMRC’s plans to make tax digital for small businesses in the near future and the introduction of quarterly tax submissions for all SMEs, the potential with a Rosemary Bookkeeping franchise is huge. Rosemary Bookkeeping franchisees have unlimited access to the experience of the long-established franchisor ServiceMaster, including expertise in marketing, finance, HR, IT and sales. No experience or qualifications in bookkeeping are necessary as full training in the Rosemary Bookkeeping system is provided to all franchisees, as well as on-thejob experience through its existing franchisees.

rosemaryfranchise.co.uk

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Everything you need to get into franchising.

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ELITE FRANCHISE 100

Little Voices established 2007 Investment level £17,995 Number of franchises 25 Sector Children + education

Little Voices being included in the Elite Franchise 100 for the first time is surely something the franchisor will shout from the rooftops littlevoices.org.uk

Established in 2007, Little Voices builds

confidence and nurtures talent through inspirational education in music and drama for children. Cofounder and managing director Jane Maudsley, began her career as a singing teacher after she studied music and trained at the Royal Conservatoire of Scotland. She recognised the skills acquired through music and drama education go way beyond performance. “It’s the things children learn that they can transfer into other areas: life skills like eye contact, posture, breathing, handling anxiety and nerves, effectively communicating with the spoken word, good diction and pronunciation,” she says. With only eight pupils in a class, Little Voices tutors can ensure each child builds confidence and nurture talent through fun and engaging lessons, facilitating development vocally, dramatically, personally and socially.

Following a LAMDA syllabus, Little Voices works with trained singing and drama tutors and has just celebrated its 11th year with a 100% pass rate across its growing network of 25 franchises. Lessons take place after school and often within schools, which means no weekend commitment encroaching on all-important family time. Recognising that children enjoy performance, Theatre Weeks give children a chance to learn new skills, make friends and importantly have fun and put on a show. Not only is Maudsley passionate about helping children reach their full potential but she's also passionate about supporting her franchisees to help them reach their potential. Integrity, trust, care and confidence are at the centre of the Little Voices culture. “We want the best for every child, parent, tutor and franchisee and our culture, values and beliefs enable us to deliver outstanding education in drama and singing within a safe, fun and creative environment,” she concludes.

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ELITE FRANCHISE 100

73 Optic Kleer

franchise.optic-kleer.co.uk

Now celebrating its

25th year in business and with franchises all over the UK, Optic-Kleer is truly at the head of an incredible industry where the work constantly regenerates itself. The franchise’s relationships with most of the UK DIY and grocery chains developed

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over many years puts its franchisees on the frontline and in a position where customers seek and come to them on a daily basis. A combination of excellent technical training, head office support and a proven business package has time and time again brought instant results from the very first day of trading.

Browse opportunities, advice & more.

We Love Pets welovepetsfranchise.co.uk

We Love Pets is a leader in the pet care

industry. In fact, the franchise’s numbers have tripled in the last year. So it would be madness if the judges didn’t grant We Love Pets a spot on the Elite Franchise 100 list. The franchise has led the way with its exceptional training and ongoing support. Since 2007, it’s been providing dog-walking and pet-sitting services to thousands of happy customers. Indeed, the franchise is a family business with people and their pets at the heart of what it does. We Love Pets is an award-winning, bfa-accredited company. Its animal-

loving franchisees left their jobs behind to become their own boss while working with pets and getting a better work-life balance, so all its franchisees are successful and happy. They enjoy We Love Pets’ unrivalled support from its team of business, marketing and pet experts, vet nurses and solicitors. It’s also the only franchisor to offer the City & Guilds dog-walking and pet-sitting qualification, in partnership with Wiltshire College. And it’s also the only pet franchise to offer vet nurse and solicitor support. 29

ELITE FRANCHISE 100

Recognition Express established 1979

Investment level £35,000+VAT Number of franchises 43 Sector Printing + promotion

With almost four decades of experience, it’s no wonder Recognition Express caused our judges to sit up and take notice recognition-express.com

Recognition Express is the UK’s leading

supplier and manufacturer of corporate recognition and personalised products for businesses. The franchise has eight defined income streams ranging from personalised name badges, promotional products, awards, posters and banners to branded clothing for companies and uniforms for schools. The business has been successfully operating franchises in the corporate recognition and promotional products sector since 1979. It’s the most successful franchise network of its kind and is a past winner of the bfa HSBC Franchisor of the Year award. Operating in a huge market worth roughly £3bn, Recognition Express is strictly business-to-business. Its success has been built on providing quality products, ensuring high levels of personal service, delivering value for money and building strong

personal relationships with both customers and suppliers. Every business and organisation needs to increase its recognition factor, whether it’s a multinational corporation, a medium-sized charity or a local flower shop. It’s not difficult to see why the demand for branded clothing has never been higher. From name badges to corporate clothing, signage and promotional items, Recognition Express has built a business on offering customers innovative solutions that go far beyond simply supplying products. With over 39 years’ experience and a thriving network of franchisees, the brand offers an excellent proposition for ambitious people eager to set up and build their own business. The bespoke training and support offered by Recognition Express are the envy of the franchise industry. Centrally designed, managed and implemented direct-marketing programmes form the backbone of the company’s marketing systems and are augmented by high-quality collateral, marketing tools and ongoing training designed to drive business growth, customer contact and brand awareness.

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ELITE FRANCHISE 100

Betterclean Services established 1995 Investment level £19,600+VAT Number of franchises 9 Sector Cleaning

Established in 1995, Betterclean Services provides a quality contract cleaning service to businesses across the UK

bettercleanfranchise.co.uk

While a newcomer on the Elite Franchise

100 list, Betterclean Services’ long tradition has made it deserving of its ranking. Through firstrate customer service and the implementation of modern and innovative business systems, Betterclean Services offers one of the most comprehensive, consistent and reliable cleaning services in the UK. This approach has also been applied to the franchise network to ensure franchisees receive the same customer service, modern and innovative systems and support as their customers. On the back of a successful head office operation, Betterclean Services franchisees follow a proven business model and tried

and tested methods of operation to build their own profitable management business within the commercial cleaning industry. As a franchise, Betterclean Services offers one of the best support structures to franchisees throughout the life of the business and boasts one of the lowest management fees in the industry, meaning its franchisees benefit from support in all aspects of running and building the business whilst at the same time maintaining more of the profits for themselves. It really is a win-win franchise model. The Betterclean Services’ business model has been designed to make the franchisees’ role, as the owner, as easy as possible. There are systems in place to manage almost all of the administration and marketing tasks, including access to Betterclean Services’ own bespoke software package. As well as guiding and mentoring franchisees, Betterclean Services also helps by providing induction training for the franchisees with supervisory and management staff at the head office training centre. The franchisees’ role really is to enjoy the process of building a business that delivers a healthy residual income.

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ELITE FRANCHISE 100

69 Platinum Business Partners

platinumbusinesspartners.co.uk

Platinum Business

Partners launched in March 2016 and is led by successful entrepreneurs and corporate leaders with a ten-year track record in franchising. Its mission is to show franchisees how to tap into the enormous potential offered by the explosion of online

to ensure everything moves forward with the best interests of the policyholder at in mind. The franchise offers great income potential with franchisees achieving profits exceeding £100,000 after only three years in business. This is an opportunity which not only offers great financial reward but also full job satisfaction, which is something franchisees find they can be proud of. New franchisees don’t www.conceptbuildingsolutions.co.uk have to have any industry experience, they just Operating as a franchised need to be interested business since 2002, Concept and willing to learn. The franchisor has an Building Solutions offers a unrivalled training and unique service designed to mentoring programme help policyholders through meaning franchisees offering a free building insurance claims management are never alone in this service. It will also complete all business. It isn’t the largest network in this of the required work agreed field for no reason. by the insurer, ensuring the policyholder receives their full entitlement. The service takes away the stress this kind of situation causes and uses industry expertise

shopping not just in the UK but across the globe. Franchisees are offered a step-by-step programme, which is delivered online, offline and one-to-one. This includes mentor calls, webinars, online training, momentum days, business performance analysers, intranet and a private Facebook group. Franchisees have the flexibility to work from anywhere they want.

Boogie Beat music and movement boogiebeat.co.uk

Established in May 2000, multi-

award winning Boogie Beat music and movement sessions are based on traditional fairy tales combined with a lively and active dance twist, suitable for babies to seven-year-olds. Franchisees run active and lively community classes, workshops in nurseries and schools, intergeneration workshops, parties and special events.

Concept Building Solutions

“Fully flexible to fit around my very young family and busy mum life, with fantastic earning potential, a brand with three strings to the bow with classes, workshops and party packages plus a good support network from the whole team makes Boogie Beat stand out from the rest,” says Caroline Hissey, Boogie Beat franchisee for Stoke-on-Trent. The franchisor prides itself on the continued support and training it gives its franchisees. It was recently awarded five-star rating from an independent franchisee satisfaction survey. The franchisor looks for enthusiastic, self motivated and energetic people to join its successful team. 33

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ELITE FRANCHISE 100

Century 21 UK established 2005 Investment level £100,000 Number of franchises 50 Sector Property

Century 21 UK, an estate and letting agency franchise, operating throughout the UK, Isle of Man, Gibraltar and Channel Islands was established in 2005 and quickly gained a reputation for providing unparalleled customer service excellence within the industry century21franchise.co.uk

With the UK franchise owned by multi-

million-pound property services company, SDL Group, Century 21 offices can offer every property service including sales, lettings, auctions, mortgages, estate management and surveying, multiple income streams for the office owner. The franchisor also gives the required support to all of its franchisees. This support ranges from the initial set-up and the launch of their business, to continuous in-the-field mentorship which ensures that each business flourishes and triumphs. The centralised Century 21 UK team has a wide array of skills including marketing, IT and compliance and it works hard to

support Century 21 UK’s nationwide franchised estate agents through every step of their journey. The support starts right from the conception of a new branch, with franchisees given guidance to define a suitable and realistic territory which ensures exclusivity in that location based on the local market and competitors. Franchisees are also given access to first-rate in-class training and ongoing development support via the Century 21 UK training academy. This helps them to recruit and train their own staff and ensures that all Century 21 representatives are equipped with the knowledge they need to deliver their service in the Century 21 way. Century 21 UK franchisees are never alone — the support provided is continuous and on-going. Franchisees have the opportunity to access the Century 21 UK support centre 24 hours a day, seven days a week and 365 days a year. This ensures franchisees can find online tools to assist them with their dayto-day running, as well as YouTube videos and PDFs that are full of beneficial information. Franchisees are also regularly kept up to date via email, with everything from property news updates and industry intel, to sharing in the successes from other offices – cementing the true family feel which runs through the franchise network. No wonder Century 21 UK climbed from place 72 last year.

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ELITE FRANCHISE 100

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Busylizzy busylizzyfranchise.co.uk

Established in 2011,

Busylizzy is a management franchise opportunity in the boutique fitness market. It’s on a mission to make fitness fun for mums and their little ones. It’s dedicated to giving members the best possible maternity leave experience with professional classes, personal service and awesome flexibility. The franchisees provide a supportive environment for members embarking

on their first steps into motherhood. Franchisees build a steady and reliable monthly income stream from membership subscriptions and manage and motivate a team of instructors to deliver classes. A Busylizzy membership is a must-have for mums looking to enjoy a fun and friendly pregnancy, baby and postnatal fitness with like-minded new friends. Making children cheerful certainly motivated the Elite Franchise 100 judges to give Busylizzy more than a few brownie points.

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64 Signs Express

franchise.signsexpress.co.uk

A franchise with

Signs Express offers high rewards in a creative and dynamic sector. Established over 25 years ago, Signs Express, the UK’s largest sign company, has over 65 centres nationwide. With expert support, training and advice as well as industry knowhow, new franchisees don’t need sign industry experience to become a

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part of the network. Anyone looking for an opportunity with regular business, a stable marketplace and an established brand can potentially become a Signs Express franchisee. Benefits include £30,000 investment from Signs Express, a dedicated UK franchise support centre, training and ongoing support and access to thousands of sales leads.

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ELITE FRANCHISE 100

63 One Stop

established 2014 Investment level NA Number of franchises 180+ Sector Retail

One Stop’s four guiding principles ensures that franchisees succeed and, thus, that it claims a great spot on the Elite Franchise 100 list this year www.onestop.co.uk

One Stop’s mission is simple – to create

and support thriving businesses at the heart of their communities. Trading as a successful convenience business for over 20 years, One Stop currently operates over 900 stores throughout England, Scotland and Wales. 20% of these are franchises. The franchisor’s retail experience is the major aspect that makes it stand out from traditional symbol groups, which are predominantly wholesale-driven. The franchise model is based on the group proposition One Stop runs successfully in its company estate, giving franchisees a proven model to base their business on. This model is built around four major principles. Firstly, One Stop delivers a competitive margin of between 18-24% dependent on a store’s mix. Market-leading meal

deals and continued price comparison ensure competitive prices. Moreover, the new One Stop-owned label range featuring over 450 lines ensures customers can get better quality, bigger pack sizes at lower prices. The second principle is to invest up to £50,000 in a store’s look and feel through a refit package which includes a two-lane EPOS and back office system, store design, fascia and fixtures and fittings – all project managed. The third principle is to provide a simpler way of retailing. One Stop’s easy-to-use systems and proven ways of working take the hard work out of the day-to-day running of a store meaning franchisees have more time to focus on their customers and team. This also includes an extensive range reset programme in which every category is reviewed once a year. This ensures franchisees are getting the best return from the space they have, by stocking the right range at the right time, to meet the ever-changing demands of their customers. The final principle is to provide franchisees with a partnership primed for success. This includes the opportunity to start off on the right foot with an experienced former store manager in-store training them and their team. Similarly, a dedicated business development manager visits every four weeks, helping franchisees to grow their sales and margins, not sell boxes. The business development managers are on hand seven days a week, providing continued support whenever needed. Dedication like this is why the franchisor has secured a fantastic score from the Elite Franchise 2019 judges.

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ELITE FRANCHISE 100

62 easyCoffee established 2015

Investment level £175,000 Number of franchises 10 Sector Food + drink

Backed by the easyJet founder, easyCoffee is already brewing success on the Elite Franchise 100 list

easy.coffee

easyCoffee offers aspiring franchisees an

exciting new way of getting food and drinks at terrific value on the go. The franchisor aims to make things simple, fun and innovative. It’s one of the fastest-growing high street coffee shop chains in the UK. In the 1990s, the ground-breaking easyJet successfully took on the big airlines with its high-value, low-cost proposition. Now easyCoffee is doing the same for the retail coffee market, offering customers a great quality coffee experience for less. Since its inception, the easyCoffee brand has been warmly embraced and the first shops have proved the business model is robust and profitable, enabling habitual coffee drinkers to save hundreds of pounds a year when enjoying its fairtrade drinks from the growing network of coffee shops, kiosks and

unattended machines. It’s now ready to work with ambitious franchisees to accelerate its roll-out across the UK and throughout Europe. As the franchisor puts it: “Come and join the orange revolution.” Opening a franchise with easyCoffee is a great business opportunity, requiring lots of hard work and commitment. easyCoffee expects franchisees to be passionate and driven in delivering the best quality experience for customers. This is a hands-on business and requires franchisees to be fully involved in the day to day running of their operation. The ideal easyCoffee franchisee has a passion for coffee and the easy brand, possesses a proven business acumen and experience, has strong leadership and people skills, is open to advice, guidance and change, is focused on excellent customer service and displays confidence as an assured communicator.

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ELITE FRANCHISE 100

61 Warrens Bakery

ENCOURAGING WOMEN INTO FRANCHISING

EMPOWERS WOMEN IN FRANCHISING

warrensbakery.co.uk

Established in 1860, south-west

based Warrens Bakery puts a firm focus on provenance as generations of bakers have passed down craft bakery techniques and traditions. Best known as the world’s oldest pasty makers, the company now has over 70 stores across the nation growing rapidly and continues to prove its credentials as a craft baker. It was crowned winner of the esteemed National Craft Bakery Business Award at the annual Baking Industry Awards in 2018. National brand awareness is rapidly on the rise for Warrens Bakery with many new franchise stores opening across the UK and moreover, hundreds of new bakeries are planned to launch within the next five years. Additionally, the franchisor has appeared in national media including in a feature on BBC1’s Saturday Kitchen. With a rich heritage and an array of award-winning sweet and savoury bakes, Warrens Bakery aims to be the leading ethical franchised retail bakery. It has recognised a lack of choice in the UK for consumers and franchisees, with a gap for a national premium bakery. With its unique heritage, Warrens Bakery addresses this. Its model provides franchisees with a national supply, economies of scale and operational staff training. The brand offers a versatile opportunity, product development, point of sale merchandising, and in-house marketing support. Throughout 2018 there have been many new ranges launched alongside the opening of new stores including an expanding hot savouries range including hot sandwiches and posh dogs, pasties and handmade sandwiches with flavours from around the world which were all inspired by family meal-time favourites globally and a nostalgic summer range bursting with classic British cakes. To support its seasonal offering, Warrens Bakery runs an extensive new product development programme and plays a leading role within its industry associations. And now it can savour the sweet success of climbing from spot 94 in 2018 to the 61st place in this year’s Elite Franchise 100 list.

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Looking to get into franchising? Come to one of our free friendly meetings and see how we can help you! “The regional meetings are a fabulous way of meeting like-minded people and sharing best practice in the franchising industry.” Jo Stone - Puddle Ducks Franchisor

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ELITE FRANCHISE 100

Sandler Training sandlerfranchising.co.uk

Sandler Training is a global

organisation with over five decades of experience. Its franchisees work with businesses to help them improve the effectiveness and efficiency of their sales and management processes. Sandler Training is the award-winning, global leader in innovative sales and management training and consultancy. Its clients span all industry sectors and include some of the most dynamic companies in the UK. Sandler Training doesnâ&#x20AC;&#x2122;t just provide a quick fix solution but its franchise model is

to have recurring income from happy and successful clients not for weeks or months but years. Sandler franchisees access outstanding support throughout the network. There are six conferences annually with other franchisees for collaboration, learning and improving income possibilities. In addition there are a wide range of marketing and online learning tools for use by franchisees and clients to provide long-term continuous support. In 2017 in the UK, turnover across the whole network increased by 24%. Key to this achievement is the support Sandler Training gives to its franchisees. This is evidenced via franchisee feedback. The franchisor became one of a handful of UK franchises to be awarded the coveted Five-Star Franchisee Satisfaction award from research and benchmarking firm Smith+Henderson in 2017. Sandler Training continues to show its achievements by jumping five positions in the Elite Franchise 100 list this year.

diddi dance diddidance.com/franchise/

diddi dance is

comprised of classes, parties and nursery and school sessions for children five years and under. Activities include original music, multiple dance props and unique 40

lesson plans and syllabuses to engage and educate children. With an ongoing focus on getting children moving, diddi dance continues to grow across the UK as one of the leading providers of dance classes to preschoolers.

It began as a single class in 2003 in south-east London. As interest grew in 2006, Anne-Marie Martin, the founder, looked into franchising the concept, so she furthered the format of the classes so it guaranteed new dance styles every half-term for a two-year programme to keep lessons fresh and fun. After launching a few diddi dance pilots between 2006 and 2009, franchising officially launched in 2010. Since then, diddi dance has grown and currently has over 40 franchises. Franchisees now are in business for themselves not by themselves, providing them the flexibility to work around family life plus have the support of Martinâ&#x20AC;&#x2122;s experience and her support team to help guide them when necessary. With its huge commitment to ongoing support and remaining open to the innovative ideas coming from its network, diddi dance really is an all-singing, all dancing franchise.

ELITE FRANCHISE 100

58 Kall Kwik established 1978

Investment level £50,000+VAT Number of franchises 40 Sector Printing + promotion

Having spent 41 years serving local businesses and giving back to the community in which it operates, Kall Kwik has earned its place in the Elite Franchise 100 list kallkwik.co.uk

Having traded in the B2B sector for 41

years, Kall Kwik clearly made an impression on the Elite Franchise 100 judges. And it can credit its considerable longevity to always being prepared to meet change head-on and remaining customer-centric at all times. Kall Kwik is much more than print and design. The Kall Kwik business services concept offers a low entry cost to the marketplace and by outsourcing high-end production it ensures lower ongoing operating costs – thus increasing net margins. Successful franchisees have broadened their services to include web design, email marketing and web-toprint and even provide marketing advice and services to local businesses – ranging from creating, printing, distributing and ultimately following up a direct marketing campaign to

fulfilling and sourcing specialist printing services. Today, Kall Kwik franchisees are ideally placed to take advantage of the estimated 5.7 million SMEs in the UK marketplace, not to mention the thousands of schools, charities and local government organisations. The cost of entry is very competitive at around £50,000 – excluding shop fees and VAT. This covers the right to use the brand, training, marketing launch, equipment and ongoing business support from The Bardon Group team. The multi-brand franchisor has over 100 years of combined experience in franchising for franchisees to benefit from. Alongside its impressive heritage in the franchise sector, one of Kall Kwik’s USPs is its commitment to local communities and charities. Whether it’s running a competition to provide free logo design to local business or championing environmentallyfriendly products, Kall Kwik’s franchisees evidently have a passion for philanthropy as well as printing.

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ELITE FRANCHISE 100

Radfield Home Care established 2008 Investment level £80,000

Radfield Home Care’s amazing franchise has made it jump 40 spots in the Elite Franchise 100 list

Number of franchises 9 Sector Health + care

radfieldhomecarefranchising.co.uk

Over the last ten years, brother and sister

Alex Green and Dr Hannah MacKechnie have developed a tried, tested and award-winning opportunity utilising industry-leading technology, a private focused business model and their lifelong sector experience. As a result, they have been able to establish multiple company-owned offices and support franchisees to achieve success in the multi-billion pound marketplace. The Radfield Home Care brand was first forged in 1982, when Radfield Residential Home was established. The siblings grew up in this home which was founded, owned and operated by their parents setting them up for a lifetime within the healthcare and charitable sectors. MacKechnie became a GP whilst Green

worked in the financial sector, supporting numerous charities. In 2008, they recognised the changing attitudes of older people and launched Radfield Home Care to enable them to remain independent at home, active and a part of their local community. At the same time, it was clear there was a huge gap in the marketplace for a high quality, private provider. As a result, they launched and developed a private homecare business model, benefitting from higher profit margins that allowed them to develop one of the highest quality homecare services. Eight years later in 2016, with a track record of establishing multiple successful Radfield Home Care branches, Radfield Home Care’s franchise opportunity was launched to enable like-minded entrepreneurs to benefit from Radfield’s proven business model, experience and profitable private market share. With a support team boasting years of experience in healthcare, operations and business development, previous healthcare experience isn’t required and Radfield’s franchisees from a variety of backgrounds are now developing rewarding, sustainable and profitable businesses.

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Pink Spaghetti PA Services

Pink Spaghetti PA Services pink-spaghetti.co.uk

was founded in 2009 to support small-business owners with everyday tasks they don’t have time for – so they can focus on growing their businesses. As most SMEs’ needs vary, the franchisor’s services are offered on a pay-asyou-go basis. A Pink Spaghetti virtual PA franchise is a flexible, family-friendly, award-winning, homebased and highly profitable business. Prospective franchisees must be able to take on a number of roles like being helping hands, capable of finding efficient solutions for any given task whilst remaining calm. Typically they’re expected to come from corporate life. The model is ideal for anyone who’d like to start up this sort of business but with the comfort of a franchise network. Franchisees are expected to tackle tasks ranging from administration to social media, event organisation to marketing, decluttering to holiday research. The franchisee isn’t expected to have all this knowledge as the franchisor will provide a comprehensive and ongoing training programme, plus unlimited support via its head office team and a nationwide network of skilled, experienced and friendly franchisees. With this in mind, the judges were happy to welcome this franchisor to the Elite Franchise 100.

Buy a sandwich franchise. Britain’s favourite food Valued at £4.4bn 11.5bn sandwiches consumed each year

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55 Ovenu

established 1994

Investment level £4,995+VAT Number of franchises 100+ Sector Cleaning

With over two decades in the industry, Ovenu is a franchisor dedicated to turning up the heat in the oven-cleaning sector which has been demonstrated by climbing the ranks of the Elite Franchise 100 list ovenufranchise.co.uk

Ovenu was started nearly 25 years ago by

Rik Hellewell. Under his guidance the company has grown, developed and prospered over the years and has become the first choice for those looking to get involved in the oven-cleaning and valeting sector. The Ovenu opportunity is a perfect fit for hard-working people who appreciate the benefits a tried, tested and trusted franchise brand offers aspiring business people. Ovenu has a clear understanding of the two key components that make up its franchise package: cleaning ovens to a meticulous standard and running a profitable business. And what differentiates Ovenu from the many similar companies in the sector is the outstanding knowledge, help, support and practical guidance on offer to franchisees through every stage of their business development.

The family-run headquarters and external specialists retained by Ovenu are undisputed experts in their fields. Their input helps keep Ovenu’s franchisees way ahead of their competitors. It would be easy enough these days to contract out a few of these projects to significantly cheaper suppliers but that’s not how Ovenu operates. The company understands that quality has to be a top priority throughout the entire business. To ensure their success, each franchisee is given a startup package with the finest and most cost-effective tools available, including Ovenu’s own cleaningproduct range. The online and offline marketing comprises a range of eye-catching and high-visibility adverts, including fully managed online campaigns. Additionally, the initial and ongoing fee structure is realistic and easy to understand and the most recently introduced version of the client management system is generating significant extra profits for all franchisees.

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Really Awesome Coffee ESTABLISHED 2010 INVESTMENT LEVEL £9,200 NUMBER OF FRANCHISES 37 SECTOR Food + drink

Really Awesome Coffee is one of the UK’s leading mobile café franchises and has firmly established its position as the trailblazer in its sector, claiming the 54th spot in the Elite Franchise 100 list this year reallyawesomecoffee.co.uk

Really Awesome Coffee franchisees are

benefitting more than ever from advances made this year including mobile solutions, point-of-sale systems and time-saving apps. The franchisor now leads the way in franchising support by utilising cloud computing and other digital solutions within its proven business model. Founder Kevin Haswell is a self-confessed tech geek and his Really Awesome Coffee van has been designed with efficiency and ease of use at its core. “The unique power system,” he says, “is just one of the reasons that makes it the best coffee van in the UK.” And the founder is proud to say that every single van is converted in its head office workshop.

Potential franchisees can enjoy a healthy work-life balance serving deli-style food to local businesses. The emphasis is on helping franchisees achieve their goals, whether this is earning a specific amount of money or working more sociable hours and fitting their business around family life. As well as finding customers and establishing a working coffee round for franchisees, the franchisor provides comprehensive training which includes a professional barista qualification. Its business launch programme is fully supported by a dedicated franchise development manager who assists each franchisee with individual guidance alongside the head office support team. Really Awesome Coffee’s primary aim is to have franchisees become successful and profitable whilst doing something they enjoy. Obviously this dedication earned a few points from the Elite Franchise 100 judges. Brewing success whilst selling jugs of coffee has never looked this much fun.

ELITE FRANCHISE 100

53 Dublcheck established 1993

Investment level £9,950+ Number of franchises 100+ Sector Cleaning

Dublcheck was founded in 1993. It now has over 100 franchisees and is one of the UK’s fastest growing private companies, according to The Sunday Times and Virgin Fastrack 100 dublcheck.co.uk

This year Dublcheck, the commercial

cleaning franchise held its 25th silver jubilee at the Mere Hotel Golf & Spa Resort in Knutsford, Cheshire. Franchisees were joined by the head office staff to celebrate Carol Stewart-Gill, the founder of the franchise. Seemingly there’s cause for additional celebration as the franchisor rises up the Elite Franchise 100 list from position 85 in 2018. Here, new franchisees don’t need to be able to sell. The franchisor obtains all the business for the potential franchisee, so they know exactly what turnover they receive. The minimum turnover of £12,000 per annum is a starting point for those running theirs hands-on and starting small whilst retaining the security of an exisisting position. They can achieve up to

£500,000 per annum for running a management business. However, there is no upper limit. The variable investment levels offered by Dublcheck allow franchisees the flexibility to run their businesses hands-on, partly or wholly-managed, depending on the skills, ambitions and life balance requirements. Irrespective of the potential franchisees’ background, investing in a Dublcheck commercial cleaning franchise makes them a success and the training programme helps them in becoming a professional in the field. Having been in the business of setting people up in the commercial cleaning sector for 25 years, Dublcheck knows how to deliver. The commercial cleaning sector is a massive industry. So this is an exciting opportunity for franchisees because the growth and profit potential can be maximised using the experience, knowledge and systems the franchisor has developed. Stewart-Gill is an accomplished entrepreneur and wants to help people to own and build their own business. With increasing numbers of people in the UK owning a franchise, Dublcheck is a fantastic way of becoming an entrepreneur. The franchisees Dublcheck attracts to join the network consist of high achievers who can share and contribute to the offering. Dublcheck believes working as a team brings huge rewards to all levels of its network. Commercial cleaning is practically recessionproof according to the franchisor, so the future looks stable for all its franchisees.

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ELITE FRANCHISE 100

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52 Swim time swimtime.org

Swimtime is a national

PREMIER BRANDS

network of swim schools committed to teaching children and adults to swim and enjoy the water. Swimtime, founded in 1998, is the largest independent swim school in the UK. Teaching over 20,000 people to swim every week the franchisor and its franchisees work tirelessly to innovate the industry, investing in revolutionary

management systems and programming, child incentives and training to ensure they can offer the best product and service possible to their customers and swimmers. Not only a member of the International Swim Schools Association but Swimtime is also an advisor. So of course it made a spash on the Elite Franchise 100 list.

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Drain Doctor established 1993

Investment level £35,000+VAT Number of franchises 40+ Sector Improvement +maintenance

Drain Doctor franchisees provide an essential all-year round service, managing their team of technicians to return exceptional customer satisfaction in the domestic and commercial markets ukplumbingfranchise.co.uk

Arriving in the UK in 1993, Drain Doctor is a

well-known name in the British drainage and plumbing market, with a reputation for excellence. Aspiring franchisees can own a business that capitalises on that brand power to deliver substantial profits. Its current highest turnover figures stand beyond the £2m mark, proving just how fruitful the Drain Doctor model can be. As an established brand, Drain Doctor holds a number of major corporate accounts, companies who request work to be done by its franchisees through their in-house national accounts team – at no extra cost to the franchisees. The Drain Doctor franchise package contains all of the elements for franchise success. Using 30 years of experience and the backing of Neighbourly, formerly Dwyer Group, the

world leader in service-based franchises, Drain Doctor provides a strong base for its franchisees to build a sustainable and profitable business. Franchisees receive comprehensive training, ongoing support, bespoke technology and marketing expertise and additionally Drain Doctors’ systems to maximise productivity and efficiency. With Drain Doctor, a potential franchisee is not just starting their own business but also joining a growing network of over 3,300 business owners. Drain Doctor is part of Neighbourly, an international franchising powerhouse having 21 successful brands under its belt. Being a Neighbourly brand, prospective franchisees can be safe in the knowledge that they’ll be benefitting from expert training, proven systems and dedicated support. 2019 promises to be an exciting year for Drain Doctor with a keen focus on further business development. The introduction of pro trade net will bring the buying power of five franchise brands into the hands of Drain Doctor franchisees offering substantial discounts on equipment and materials.

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Bright & Beautiful established 2007 Investment level £17,995+VAT Number of franchises 60 Sector Cleaning

Bright & Beautiful cleaned up in this year’s Elite Franchise 100. And with its support and care, it’s easy to see why

franchise.brightandbeautifulhome.com

Bright & Beautiful is an award-winning

concept in domestic cleaning services. It provides eco-friendly cleaning, tidying, laundry and ironing with the highest standards of security and service. Bright & Beautiful offers an innovative approach to domestic cleaning with a full housekeeping service of exceptional quality. It’s an ethical, experienced, award-winning and well established franchise with a strong leadership team, both in the UK and internationally. Bright & Beautiful employs over 500 people and is delivering more than 10,000 home service cleans per month. The franchisor now plans to create 500 new professional

housekeeper roles by 2021, bringing the talented workforce to over 1,000. Being a Bright & Beautiful franchisee is all about people. Whether it be creating business relationships, motivating staff or retaining valued customers, it’s looking for aspiring franchisees who are personable individuals with strong leadership qualities. When they invest in Bright & Beautiful, they become part of one of the largest franchise groups in the world. With a network of nearly 3,500 business owners worldwide, Neighbourly is the go-to for service franchises. Being a Neighbourly brand, franchisees can be safe in the knowledge that they’ll be benefitting from expert training, proven systems and dedicated franchise support. Gill Schofield worked in media and marketing before deciding to start her own business. “What I find refreshing about Bright & Beautiful is the brand style and the very modern contemporary feel,” she says. “Marketing is so important in a business like ours and I feel that Bright & Beautiful has that sewn up.”

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49 Cafe2U established 2006 Investment level £18,950 Number of franchises 90 Sector Food + drink

A new entrant for the Elite Franchise 100 list, it looks to be a happy new year for Cafe2U as it showcases a strong and robust flavour cafe2u.co.uk

Launched as a franchise in 2006, Cafe2U

takes premium, espresso-based coffee, hot chocolate and sweet treats directly to the consumer at “non-traditional” locations all across the country. The franchisor’s Monday to Friday success is based upon visiting offices, business parks, industrial estates and sporting venues at pre-arranged times. The round is planned to ensure franchisees are operating in areas with less competition and increased demand in the UK. As the UK’s leading mobile coffee franchise, Cafe2U now boasts a network of almost 100 vans and was recently recognised as the fourth largest coffee-focused business in the

UK by outlets, according to Allegra World Coffee Portal’s 2018 Project Café UK report. The premium coffee industry in the UK is booming and shows no signs of slowing down. Now worth a staggering £4bn, this year the UK coffee market underwent a coming of age by recording a 10.5% market increase, signifying its 19th consecutive year of growth. Whilst the industry has strengthened, so too has its understanding of the UK coffee consumer. The top two reasons behind where people choose to buy their coffee from are the convenience of the location and the quality of the coffee. Cafe2U believes it’s extremely well placed to deliver exactly what the consumer wants. A career with a Cafe2U mobile coffee franchise can be extremely

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profitable. By its very nature, it provides a route into the premium coffee sector with a much lower overhead than those on the high street, in shopping centres or at transport hubs. In addition, its mobile operation enables franchisees to operate in a less competitive space. Repeat business is high as is the gross profit margin. Just as important, the franchisor ensures franchisees love what they do. No experience is necessary as full training is given. In fact, Cafe2U has a four-week training and launch programme specifically designed to get franchisees up and running fast. It can even find initial customers for franchisees. Through a commitment to the highest customer service, product and operational standards, the business looks to continue its growth into 2019. A recent survey conducted by Cafe2U outlined that for a

number of customers, the social experience of coming out to grab a coffee and standing in a queue with colleagues is a highlight of their day. It gives them the ability to get away from their desks for five minutes and be out into the fresh air to socialise, relax, text a friend or answer the daily quiz question posed by their friendly barista. Many HR departments are encouraging a break for their workers in this way. As consumers become more discerning however, it’s important to continually invest in developing product ranges and ensure the latest on-trend coffees and twists are on offer. This has seen Cafe2U add drinks such as turmeric and matcha lattes, plus respond to the preference for alternative milks by adding the likes of coconut milk to the back of the van. Similarly, consumers are becoming more and more driven by environmental issues. As a

Rainforest Alliance Certificated business, Cafe2U is confident of the provenance of its coffee and passing on that its coffee is grown responsibly is a key message to customers. In recent times the latte levy has dominated the industry and the national press. In reaction, launching a KeepCup has seen the franchisor meet customer demand for an ethical response. Likewise, it’s currently researching a sustainable cup alternative to launch too. This makes Cafe2U a brand for the future – for both customers and franchisees. Given this dedication to constant innovation, it’s hardly a secret why the Elite Franchise 100 judges are confident this is a great franchise for prospective franchisees looking to escape the daily grind.

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Riverford Organic Farmers established 1987 Investment level £36,000+ Number of franchises 50

Sector Food + drink

Riverford Organic Farmers can add claiming a top spot in the Elite Franchise 100 list to its long list of accolades

riverford.co.uk/franchise

Going from 59 to position 48 in one year isn’t

easy, which shows how impressed the judges were with Riverford Organic Farmers. When founder Guy Watson left London and a career in management consultancy to return to his parents’ South Devon farm, he started growing organic veg and hence Riverford Organic Farmers was born in 1987. Early days saw the produce grown and delivered using only three acres and a wheel barrow to 20 local people. Motivated by a determination to find a better way of getting healthy,

sustainable produce from grower to consumer and avoiding selling to supermarkets, Watson launched the home delivery scheme. Today, Riverford Organic Farmers is the UK’s largest and leading vegbox scheme, delivering approximately 50,000 boxes of fresh organic produce each week across the UK directly from its farms to its customer’s homes via the franchisee network. The organic market is currently worth £2.2bn and has seen growth over six consecutive years. This growth has been reflected in Riverford’s sales, which have shown an 8% increase from the prior year while the organic market as whole has shown a 6% increase. In fact, sales have grown consistently yearon-year since 2008. The franchisor has made significant improvements to the online customer experience and as a result, an ever-increasing

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amount of customers are buying a wider range of products from Riverford, helping fuel the growth of each franchisee. This strong retail performance is being enjoyed by its franchisees across the country where more than 95% have seen growth over the last 12 months. Sustainability is one of the main reasons Riverford has successfully farmed organically for over 30 years. Since day one the business has believed in a better way of producing food. Riverford’s customers care about where and how their food is produced and as a result they trust the brand to grow and source fresh, tasty and ethical food. What sets Riverford apart from other veg box companies is its commitment to reducing food waste, food miles, packaging and ensuring animal welfare meets the highest standard. It also supports the small farmers it works with and ensures they get

paid fairly. The franchisor looks to develop long-term relationships not only with its suppliers but also with its franchisees. Its success relies on all elements of the supply chain working perfectly together. The strength of its franchise network is a key component to the overall success of its business. Its franchisees come from all walks of life and backgrounds so there’s no Mr, Miss or Mrs right. That said, Riverford is quite selective with its applicants. As well as sharing its brand values, there are some key attributes that are essential. Everything from basic business understanding, sales and marketing skills to the ability to build and maintain strong customer relationships is expected from potential franchisees. They are guided through the structured recruitment process. During this, they are encouraged to fully discover

what life as a Riverford franchisee entails so they’re able to ascertain if the business is right for them and gain an in-depth understanding of the opportunity. Running a business is hard work but it must be rewarding. Riverford’s franchisees are testament to this and truly live life on the veg and share the vision for good food, good farming and good business. This is an exciting time to get involved in the fast-growing organic sector. Investing in a Riverford franchise provides a great opportunity to partner with an ethical and innovative company that has a proven business model and a strong established and respected brand identity.

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easyStorage ESTABLISHED 2017

INVESTMENT LEVEL £100,000+ NUMBER OF FRANCHISES 6 SECTOR Storage + removals

easyStorage is part of the easy family of brands which includes none other than easyJet. And in the same way that easyJet brought down the cost of flying, easyStorage has found a way to bring down the cost of storing easystorage.com/franchise

Leveraging his years of industry experience,

Tim Slesinger founded easyStorage to shake up the storage sector. Indeed, the market is thriving and at the heart of it is self-storage where people store their belongings in units within large warehouses. But as much as 48% of a self-storage building is lost to access corridors and height restrictions, making it inefficient and expensive. Well aware of this, Slesinger says: “The market is crying out for low-cost storage.” His model is based on storage Pods, which can be stacked high and deep for maximum efficiency. “Our storage efficiency makes our prices up to 50% lower than competitors and still allows us to make a healthy profit,” he adds. “And we have another advantage – unlike self-storage companies, we collect from our customers, saving them the stress and cost.” Customers can visit their Pods

at easyStorage or have them returned. Packing materials and insurance cover are also available. easyStorage has five centres in London and franchises in Liverpool and Enfield. Franchise director Nigel Dawson has a wealth of experience to offer, having worked with brands such as Boots, Guinot and Dyno. More details are available on easyStorage discovery days, which are being held around the country. “The franchise package brings together all the elements needed for success, with a low initial investment,” says Dawson. The easy brand is widely known and trusted for value, so when a franchise launches, it does so from a position of strength.

Countrywide Grounds Maintenance established 1984

Investment level £44,950+VAT Number of franchises 43 Sector Improvement +maintenance

With its extensive support and franchise opportunities, Countrywide Grounds Maintenance has deserved its Elite Franchise 100 spot countrywidegrounds.com/franchise

Countrywide Grounds Maintenance provides

a huge range of all-year-round grounds maintenance services to the commercial marketplace. Its range of services includes grass-cutting, pruning, hedgecutting, road sweeping, litter and leaf as well as snow clearance, landscaping, fencing, turfing, gritting and tree surgery. Established in 1984 the franchise now has a £22m group turnover, maintaining over 12,000 sites nationally. With large exclusive territories, an impressive blue-chip customer base, extensive national accounts and very low market penetration, each Countrywide Grounds Maintenance franchisee has great growth potential within their own territory. Accordingly, its franchisees are building high-revenue businesses with strong

profit margins and ensuring strong financial security for their future. This is predominantly a management franchise and franchisees will be involved in all aspects of the day-to-day running of their business – including employment and management of staff, visiting customers and head office liaising. Many leads come from head office so franchisees do very little selling, only having to visit and price the sites and then send out local quotations. The paperwork for national tenders is also done by head office. As a multi-award winning management franchise, Countrywide Grounds Maintenance isn’t only one of the UK’s most successful franchise networks but also the market leader within its own industry. Countrywide Grounds Maintenance carefully selects its franchisees to maintain its outstanding brand reputation and to ensure a mutually successful future for both parties. Previous gardening or horticulture experience is not required as the franchisor provides extensive training. However, it’s looking for candidates who are ambitious, motivated, enthusiastic, reasonably fit and possess good people skills. In May 2017 Neighbourly, one of the world’s largest multi-brand franchisors in the trade service sector, completed the addon acquisition of Countrywide Grounds Maintenance. Neighbourly, which recently reached $1.5bn in system-wide sales, will now have 21 brands with nearly 3,500 franchisees across its service brands throughout North America, UK and Germany. Countrywide Grounds is now has a few new territories left and a select amount of franchise resales available for budding franchisees.

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Merry Maids

merrymaidsfranchise.co.uk

Merry Maids has been making

customers’ homes sparkle for nearly 40 years across the world and almost 50 Merry Maids franchisees are reaping the benefits of a boom in the UK domestic cleaning market.

Franchisees utilise the recognised Merry Maids brand name, proven franchise model and tried and tested cleaning methods and products to build their profitable cleaning empires. Franchisees will be the face of the business. It’s their main responsibility to share with their prospective customers the benefits of a Merry Maids domestic cleaning service. By giving unique in-home quotations to customers, they’re able to agree to a truly customised clean on a one-off, regular, weekly, fortnightly or fourweekly basis. Franchisees will be able to recruit, train and manage a team of

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professional domestic cleaners, all proficient in using exclusive Merry Maids products and specialist cleaning equipment provided by the franchisor. Bespoke management software tracks revenue and marketing spend, as well as organising daily cleaning schedules and invoicing. With Merry Maids, franchisees’ focus is on building a profitable business, not the dayto-day grind of admin, paperwork or cleaning. No wonder the Elite Franchise 100 judges were so impressed by the franchisor as it rejoined the list this year.

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advanced learner with a positive attitude to study. The Kumon method enables children to self-learn with instructors’ guidance, helping students take charge of their own learning journey and develop the confidence to strive for their goals and aspirations. Kumon franchisees build their own business and run their own study centre. The franchisor is looking for dynamic professionals passionate about education who are degree-educated with good maths and English skills. This is a full-time business opportunity where franchisees will build and run their own operation with the support of a dedicated area manager. They’ll also benefit from initial and ongoing training in all aspects of the study programmes and business support. Together with their instructors, Kumon aims to help children build a brighter future. This was something the Elite Franchise 100 judges truly admired, hence the high position in the 2019 ranking.

44 Kumon kumon.co.uk/about/franchising

Kumon is the UK’s largest

supplementary education provider, offering individualised maths and English programmes to help children of any ability progress and reach their potential. It’s globally recognised in over 50 countries with 4.3 million students worldwide. Kumon’s aim is for every child to become an independent,

ENCOURAGING WOMEN INTO FRANCHISING

EWIF ENCOURAGES WOMEN IN FRANCHISING

EWIF provides advice and guidance to women looking to enter the world of franchising; either to franchise their business, or to start their own business with the support of a franchise.

Find your local EWIF meeting at ewif.org/regional-meetings ewif_uk ewif_uk ewif.uk ewif.org

Turtle Tots turtletots.info

Launched in 2011,

award-winning Turtle Tots is a leading provider of aquanatal yoga, and baby and toddler swimming lessons in the UK, its currently helping over 13,000 parents teach their children water confidence and swimming skills. It provides franchisees

with the training and tools they need to run successful Turtle Tots businesses that are flexible and rewarding. Best of all, aspiring franchisees don’t need to have a swimming background or qualifications, as Turtle Tots guides them through the training required. Almost all franchisees had very different careers before they joined Turtle Tots. 57

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42 Heritage Healthcare established 2013 Investment level £29,995+VAT Number of franchises 22 Sector Health + care

With an eye on future overseas expansions, Heritage Healthcare has earned its spot on the Elite Franchise 100 list

heritagehealthcarefranchising.co.uk

Heritage Healthcare is a provider of expert

homecare services that allow individuals to continue living independently at home for longer. The care company began its franchise journey in 2013 following four years of building a successful business model. Heritage Healthcare launched in 2008 in the Redcar and Cleveland area, when CEO Glenn Pickersgill along with his wife and director Sally Pickersgill purchased a homecare company and since then, his life has always been within the care industry.

Jameela Kotawala signed the first franchise agreement in 2014 after meeting the directors at a Birmingham franchise exhibition and provided her first care hours with Heritage Healthcare Cardiff on Christmas Day that same year. Since then, Kotawala has expanded her business and now owns two territories, the latest one being in Swansea. In 2014, director Michelle Fenwick achieved the qualified franchise professional accreditation, the first in the UK franchise care industry. Fenwick has developed a fantastic relationship with the bfa, having been elected as chair of the bfa Northern Forum over the past two years and in 2018 as chair of all regional chairs. Today, Heritage Healthcare’s franchise network has successfully grown to 22 franchises throughout the UK. Heritage Healthcare’s key ethos is to provide high-quality care

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and support to clients, so they can remain living independently at home. The brand delivers a range of care services, each tailored to the individual and their unique needs. Upon signing the franchise agreement, franchisees take part in a comprehensive ten-day training programme which covers finance, marketing, IT and creating business plans, all of which prepares the franchisee to launch their business. The dedicated and bespoke support provided by the Heritage Healthcare franchising teams sets the care company apart from competitors. Both marketing and financial support are held at the franchisorâ&#x20AC;&#x2122;s head office in Darlington. The marketing department works with franchisees to create unique artwork, deliver campaigns and support digital marketing. In

2018, it brought pay-per-click marketing in-house and following a successful run of a recruitment campaign, one franchise office saw a 150% increase in the number of job applications they were receiving through the website weekly. The companyâ&#x20AC;&#x2122;s finance department provides support for the networkâ&#x20AC;&#x2122;s ongoing business finances and use of technologies to support care management. This gives franchisees a better understanding of their finances, from when they first launch and continuing throughout their business development. 2018 has seen Heritage Healthcare begin a new chapter in its franchise journey following a launch into the international franchise market. In April, Pickersgill and Fenwick attended the Global Franchise Forum in Naples, Italy, where the latter presented the brand

to international business partners. This exciting path has already sparked interest from the Netherlands and Sweden, with a hope to find a master franchisee within the new year. The brand is continuing to grow across the UK and aims to expand the franchise network by a further ten franchisees in 2019. The directors are also looking at different ways to provide a platform for the current franchisees to share their resources, advice and best practise within the network to continue working together and provide high-quality care and support.

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40 Barking Mad barkingmad.uk.com

The original dog

home boarding business opportunity, Barking Mad offers an excellent recessionproof company. Established in 2000 with more than 80 UK branches, the marketleading brand is expanding in a growing sector. Indeed, many customers ranked the franchise as their favourite company on TrustPilot. Part of the

Franchise Brands group, franchisees enjoy quality and professionalism as standard as well as the latest business systems. A full member of the bfa, its support and system has won multiple awards like the Amazon Growing Business award, bfa HSBC Franchisor of the Year and Franchisee of the Year. And now it can add another top ranking in the Elite Franchise 100 to its long list of accolades.

1 February | Olympia London 4 October | NEC, Birmingham

Are you an existing franchisee with aspirations for growth? Receive invaluable insights from entrepreneurial multi-unit franchisees, learn how to maximise your ROI, and make industry connections. Previous delegates include franchisees from:

Vodafone vodafone.co.uk/franchise

Vodafone’s franchise

systems are set up all over the world. In fact, 80% of its global retail estate has seen investment and in just 15 months Vodafone has opened a total of

66 franchises. Now, Vodafone is looking for entrepreneurs who want to own a small number of stores in the UK. And, as of November 2018, Vodafone is using the skills the franchisor learnt over the last 20 years to give prospective franchisees the best chance to shine.

Cost: £115+vat Book by 11 January for early bird rate: £35+vat

To book call +44 (0)20 8394 5223 Incorporated within:

TheFranchise Exhibitions 61

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ELITE FRANCHISE 100

Rhythm Time established 1995

Investment level £7,500+VAT Number of franchises 45 Sector Children + education

This Elite Franchise 100 newcomer – albeit one in its 20s – proves franchising can be child’s play

rhythmtime.net/elite

Founded in 1995, Rhythm Time is the UK’s

number one pre-school provider of developmental music classes, delivering quality, age appropriate sessions for babies, toddlers, pre-school and special needs children all over the UK. It all began with music teacher Kathy Doolan who passionately believes that early music-making and singing has the power to transform children’s lives. After seeing first-hand how music helped her daughter’s development, she wanted to share this with families in her local community, so she wrote a sound, developmental programme and now over 12,500 young children attend each week. The dream of sharing the benefits of early music-making

with families all over the country became a reality as demand grew. Now sessions are taught by enthusiastic franchisees, dedicated to delivering high quality classes in a fun and engaging way. Music helps young children’s physical, intellectual, social and emotional development. It’s essential for developing concentration, listening, language, numeracy, literacy and motor skills. Rhythm Time’s awardwinning business has 23 years of experience and success in helping musical people launch their own family-friendly and flexible franchise business. The franchisor understands it can be scary starting a new venture, so it’s there from the beginning to hold new franchisees’ hand, taking them through the process stepby-step. The franchisor provides new franchisees everything needed to promote and deliver its distinctive classes, including unlimited support in marketing and business management strategies and 174 detailed lesson plans – the foundation for a successful business. Different sized territories are available so you have the flexibility to choose how big or small you would like your franchise business to be. As Fiona from Aberdeen says: “Running a Rhythm Time franchise is fantastic. I run a business of my own around my family, with the help and expertise of the central office team. The product is brilliant and I’m so proud to be part it.”

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ELITE FRANCHISE 100

Dream Doors established 1999

Investment level £35,000+ Number of franchises 84 Sector Improvement +maintenance

Dream Doors is going from the strength to strength. No wonder it’s climbed six positions in the Elite Franchise 100 since 2018 dreamdoorsfranchise.co.uk

Dream Doors was established in 1999 and

specialises in providing full kitchen and bedroom refits and makeovers using replacement doors and worktops. There are currently 84 showrooms throughout the country, employing teams of trusted, local professionals to deliver the services within specified territories. Dream Doors prides itself on the quality of the training it provides to new franchisees, ensuring they have the knowledge needed to visit customers at home, survey their kitchens and sell products based on their needs. In fact, the level of training and support on offer means new franchisees don’t require any previous experience in kitchens, in sales or in running a business of their own.

Dream Doors’ head office staff and business development managers support new showrooms from the beginning — providing help in finding premises and setting up initial appointments to giving ongoing marketing, sales and support services for the duration of a showroom’s operation. New franchisees can join the network for as little as £35,000 investment of their own cash, plus the ability to borrow more, and quickly be in a position where they are generating hundreds of thousands of pounds – and earning a six-figure annual income. The company holds a welldeserved 9.7 out of ten rating on independent industry review website Checkatrade, based on over 19,000 reviews and over 70,000 installations completed. Dream Doors has won 15 national awards, including being named best kitchen supplier and best money-saving product in the Daily Express’ Home and Living Awards. Its strong industry reputation means it offers high-end products from brands such as Bosch, Neff, Franke and Blanco, with some exclusivity. Dream Doors recently had its two most successful months ever back-to-back — with a turnover of £4.2m in September 2018 and £4.4m in October 2018. The company also recently generated more web hits than ever before, with a record 91,630 unique visitors in October 2018. ®

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ELITE FRANCHISE 100

Little Learners is a children’s

Little Learners

activity franchise which aims to teach children writing skills through messy play. Today, there are over 30 franchisees running Little Learners classes, parties, events and working in schools across the UK. It all started when Rachel Fay created Little Learners in 2015. As a former reception teacher, she knew children could arrive in school without the motor skills necessary to hold a pencil and feel daunted by mark-making attempts. This motivated her to develop an innovative model for fun and educational messy play classes that she delivered in her local area. Fay’s unique mark-making programme included four cute mark-maker characters as well as a companion book so parents and carers can continue the learning at home. She initially decided to franchise the business as she could see not only how popular the classes were, but also how well she was able to fit running them around her family life. New franchisees now join a friendly and supportive community who have worked to make Little Learners the leading educational messy play provider in the country. Never complacent though – Little Learners has now reached the other side of the world and is preparing to say g’day to its first Australian franchisees. Additionally, the franchisor earned a spot on the Elite Franchise 100 list to kick of its 2019.

littlelearnersuk.com

Buy a property franchise. A lucrative market A resilient sector Large earning potential

Visit FranchiseSales.com to find out more about buying a property franchise.

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ELITE FRANCHISE 100

Premier Education Group established 1999 Investment level £114,950+ Number of franchises 125 Sector Sports + fitness

Premier Education Group’s commitment to franchising excellence enabled it to become one of the best UK businesses on the Elite Franchise 100 list makesportyourbusiness.com

The Premier Education Group was established

in 1999 by David Batch. Originally under the name, Premier Soccer, it has grown from a small business that delivers football classes in the summer holidays into an international franchise with a mission to educate and activate the world. Premier is at the forefront of not only delivering sports but in recent years it has created a name by offering dance, drama, health and wellbeing programmes. Its courses are held before, after and during school – as well as in school holidays. In 2017 it worked with 15% of all UK schools, reaching over a million

children. Unlike some activity providers, Premier isn’t just out to find the future stars of stage and sport. Instead, it focuses on introducing a healthy, active and fun lifestyle to all children, regardless of ability. Inclusiveness and a holistic approach underpin everything the franchisor does, whether it’s interacting with children, teachers or parents. The ability to bring sports, arts and wellbeing under one roof is something that really lets Premier stand out in the world of franchises and on the Elite Franchise 100 list. Kids returning from a Premier course are likely to tell their parents that they learnt how to play lacrosse, memorised a new dance routine or discovered what goes into a healthy dinner. Premier has partnered with UK sports associations including British Fencing, British Gymnastics and England Hockey, to name a few. These partnerships offer world-class training to all its 1,200 activity professionals, ensuring children receive the highest level of guidance. The franchisor has expanded to America, India and China, introducing its courses, camps and curricular sessions to children. This has served to further boost the earning potential of a Premier franchise, on top of the 125 UK territories that are already operating successfully.

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ELITE FRANCHISE 100

Autosmart International autosmart.co.uk/be-your-own-boss/available-franchises

Autosmart was founded in 1979 by a husband and wife team who saw the success of franchising in America and wanted to use this business format to distribute vehicle cleaning products from shops on wheels, which they called mobile showrooms. From these small beginnings the company grew steadily from a handful of Midlands-based franchisees

into an international market-leading brand. Following a management buyout in 2005, the company is still privately owned by managing director Sophie Atkinson and is proud to be both an established, successful franchisor and a UK-based manufacturer. Today, Autosmart manufactures over 200 unique cleaning and valeting products at its factory in Staffordshire which are then distributed by a network of 119 franchisees in the UK, over 100 franchisees internationally and numerous agents in countries from Iceland to Trinidad and Tobago. Autosmart’s large range of chemicals, aerosols and accessories clean thousands of vehicles, machinery, premises and even people every day. Franchisees sell Autosmart products to hundreds of different businesses in industries such as the automotive market, haulage, plant hire and construction, agriculture and food processing, all from a mobile shop on wheels. Autosmart’s franchise network provides customers with the complete package of market-leading products, delivery to their doorstep and expert advice and training on product usage.

Buy a sandwich franchise. Britain’s favourite food Valued at £4.4bn 11.5bn sandwiches consumed each year

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ELITE FRANCHISE 100

34 BoConcept established 1952

Investment level ÂŁ350,000+ Number of franchises 300+ Sector Retail

Climbing 39 spots in the Elite Franchise list is something few franchisors can say. But BoConcept would be right at home with those bragging rights boconcept.com/franchise

The BoConcept story started back in 1952

when two gifted Danish craftsmen opened a furniture factory in Denmark, aiming to produce high quality furniture, with a great design and functionality at affordable prices. Since opening the first brand store in Paris, France, in 1993, BoConcept has gained over 25 years of franchise experience and more than 300 stores in 65 countries and six continents, being a truly global brand and an established, proven and attractive franchise model. Rooted in Scandinavian design principles, a truly global trend that generates demand, BoConcept offers premium quality interior design to the cosmopolitan-minded customer. It proposes a highly customisable, functional and coordinated product collection to fit each customerâ&#x20AC;&#x2122;s needs and ensure

a consistent look. The franchisor offers a personalised and comprehensive in-home or store interior design service, to help customers create their personal, modern and sophisticated homes and living spaces. BoConcept has grown as a global retail lifestyle brand through a unique strategic market positioning â&#x20AC;&#x201C; premium quality and design at a fair price, defined in the market sweet spot as affordable luxury. The business model and core competencies are applied throughout the value chain from design, branding and marketing to production, logistics, sales and customer service, allowing to optimise the overall sales performance in the stores. It offers a strong toolbox, support and training within all areas of business and retailing, which makes the setup and management of BoConcept stores straightforward. Therefore, most of its franchisees own several stores. BoConcept has also developed a superior model for generating quick cashflow, ideal for franchisees. In the next five years the brand plans to have more than 600 stores around the world, through the recruitment of franchisees with the right synergies and resources to develop multi-unit opportunities.

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ELITE FRANCHISE 100

Shuttercraft established 2010 Investment level £25,000 Number of franchises 22 Sector Improvement +maintenance

Shuttercraft is one of the UK’s leading suppliers of premium window shutters. And its franchise expertise has bagged them the 33rd position this year, a massive jump from 89 last year in the Elite Franchise 100 list shuttercraft-Franchise.co.uk

Shuttercraft was founded by a brother and

sister team who recognised the potential of shutters in the UK market. Since its early days, the company has seen year-on-year growth, despite other industries reporting a downturn in sales. Shuttercraft attributes this to its premium products, exceptional service and customers who want quality shutters, which provides resilience when it comes to the ups and downs of the economy. Franchisees run their businesses as management franchisees, conducting surveys for customers and employing fitters to install the premium made-to-measure products. Shuttercraft only sells window coverings from S:CRAFT, the best in the market for both craftsmanship and engineering. The market for interior shutters has exploded over the last five years according

to the franchisor and Shuttercraft has seen consistent year-on-year growth, which is driven by the increasing demand. There’s now a higher awareness of window shutters among customers, coupled with a desire for a stylish alternative to more traditional window coverings. Shuttercraft provides its franchisees with extensive multilayered support, expert training, technical support and business administration to give their company every advantage. The franchisor has invested heavily in marketing personnel and is particularly strong at marketing planning and SEO, resulting in franchisees showing at the top of the Google listings in their area. Help is always available for potential franchisees who need marketing advice and support, to make sure that high quality leads are forthcoming. Detailed training is also given by a highly experienced and talented ex-fitter to introduce franchisees to shutters, no matter what sector they previously worked in, ensuring consistency of quality and that every Shuttercraft is fully adept at both surveying and fitting. This management opportunity is suited to ambitious, confident individuals who want to rapidly grow a business with revenues in excess of £500,000.

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ELITE FRANCHISE 100

“Given the right

conditions to work, and placed in a beautiful place, where you feel a little bit better about yourself because you know your work is being used for something greater than producing a profit, maybe you will get more creative; maybe you will want to work more.” This quote by Bruno Cucinelli perfectly sums up Esquires Coffee’s mission, which is to make more than just coffee - to make a difference. Each cup of coffee is not only crafted with excruciating care, it’s fairly traded, organic and sustainable. The shops aren’t just comfortable, they’re sustainable, dynamic and functional. Its cups are compostable and the plastic is recyclable. Esquires Coffee write names on a cup - it rather know and call customers by name. Franchisees strive

32 Esquires Coffee esquirescoffee.co.uk

to know the community too - retaining the local charm rather than forcing a global standard on the neighbourhoods it serves. These are the things that set the franchise apart. Aspiring franchisees looking to be part of something meaningful

31 Anytime Fitness

anytimefitness.co.uk/own-a-gym

Ranked the number one Global

Franchise and best Fitness Franchise for eight consecutive years by Entrepreneur Magazine Franchise 500, Anytime Fitness can now add taking a high position in the Elite Franchise 100 to its list of accolades. Anytime Fitness is the fastest-growing fitness franchise in the world, according to IHRSA. Outpacing the likes of McDonald’s and Subway and opening 3,000 worldwide clubs in just 13 years, Anytime

and important, are advised to give Esquires Coffee a chance. Undoubtedly, the franchisor rejoined the Elite Franchise 100 list.

Fitness now has over 4,000 clubs in 33 countries with over four million members. With more than 155 British clubs, it’s the second biggest fitness operator and the largest fitness franchise in the UK. Open 24 hours a day, 365 days a year, clubs offer a welcoming community environment with unrivalled convenience, premium equipment and service. With private bathrooms, virtual classes and more, Anytime Fitness suits any lifestyle, allowing members to train anytime, anywhere via a join one, join all policy. Franchisees benefit from a network of more than 30 consultants at the support office, as well as a franchise performance coach to guide them through every stage of owning a club. Following positive additions to the senior team, including new CEO Stuart Broster, the brand has enhanced support by adding a balanced scorecard metric called Evolve, partnered with CBRE to assist with all property searches and product launches including app-based Remote Coaching, Anytime Workouts and a range of special membership packages.

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ELITE FRANCHISE 100

Mad Science established 1985 Investment level ÂŁ50,000 Number of franchises 114 Sector Children + education

Mad Science provides exciting and engaging curriculum-aligned programmes for primary school-aged children madscience.org

Along with growing its global franchise

network, Mad Science has moved up from its position of 51 on the Elite Franchise 100 list. Established in 1985, the company now supports over 100 franchisees, with the first UK office opening in 2004. Each year approximately 30,000 British children take part in a Mad Science After School Club and nearly half a million see a free Mad Science school assembly. The Mad Science research and development team have created more than 200 hours of original enquiry-based programmes that inspire children by letting them get hands-on with science experiments. New content is released regularly and globally recognised brand partners include NASA, LEGO and Crayola.

Mad Science instructors are wild about science and are trained to be excellent at safely managing, engaging and entertaining groups of excited children. With over 30 years of experience Mad Science has a reputation as a safe and trusted provider. The all-year-round business model includes after school clubs, holiday camps, workshops, parties, and special events. In the UK, Mad Science franchisees also have a growing portfolio of industry leaders, who choose Mad Science to inspire their future workforce, lead their community support and development programmes. Mad Science is looking for organised and confident leaders, who aspire to establish their own office and team. The franchisorâ&#x20AC;&#x2122;s support package includes a comprehensive on-site training plan, ongoing support, training from the head office, a UKbased franchise account manager and a dedicated peer mentor with over ten years worth of experience. Given the passion of its franchisees and teachers, itâ&#x20AC;&#x2122;s safe to say other franchisors should learn a thing or two from Mad Science if they want to skyrocket in a similar way.

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ELITE FRANCHISE 100

ENCOURAGING WOMEN INTO FRANCHISING

Puddle Ducks puddleducks.com/franchising

Puddle Ducks was founded in 2002 by Tracy Townend and Jo Stone. The franchise specialises in teaching children — from birth to ten years — to swim independently and confidently. In fact, Puddle Ducks teaches essential life skills and water safety to over 20,000 babies, toddlers, pre-school and primary school children across the UK every week. It has a very clear mission, vision and set of values at the heart of everything it does. Everyone working with Puddle Ducks has a passion for swimming, an ambition for growth and a commitment to become an expert in every aspect of their business. The franchisor’s ethics are evident in its technical programme and it’s the only national swim school to have ceased underwater photoshoots due to concerns around the submersion of babies. Its focus on excellence and innovation is recognised by the industry and accolades including bfa awards, EWIF awards and a five-star Franchisee Satisfaction six years running – the only UK-based franchise to achieve this. Its business support is second-to-none with dedicated expert teams at head office for finance, business support, swimming, marketing, retail and IT. So clearly it made a splash in the Elite Franchise 100 ranking this year, climbing from the 35th place in 2018 to the 29th position in 2019.

EMPOWERS WOMEN IN FRANCHISING

EWIF provides advice and guidance to women looking to enter the world of franchising; either to franchise their business, or to start their own business with the support of a franchise.

Find your local EWIF meeting at ewif.org/regional-meetings ewif_uk ewif_uk ewif.uk ewif.org

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ELITE FRANCHISE 100

28 Trophy Pet Foods established 1990 Investment level £13,995+VAT Number of franchises 65+ Sector Pets

Jumping more than 30 spots since the Elite Franchise 100 2018 list, this franchise is certainly an opportunity in the ruff trophypetfoods.co.uk

For 28 years, Trophy Pet Foods has delivered

British-made, natural, premium pet foods to thousands and thousands of pet owners across the UK. Everything it does is driven by the franchisor’s passion for feeding pets a healthy, balanced food via its nutritionally qualified franchisees. The brand, the first pet food delivery franchise in the UK, is an established direct-to-yourdoor service, delivering their own unique range of pet foods which are ethically approved and of uncompromising quality. Trophy Pet Foods franchisees enjoy a booming, growing marketplace with lucrative repeat business. Providing

sustainable high margins and flexible working hours, franchisees can also build rewarding working relationships within their local community. Trophy Pet Foods franchisees benefit from support in all areas, with training and coaching in pet nutrition, national and regional meetings, a social media masterclass and will gain skills, amongst others, in customer service, business planning, CRM systems, brand building and customer retention. With a pledge to have plastic-free packaging in the next few years, Trophy Pet Foods has a robust green policy, one it’s very proud of. It’s also a full member of the bfa, has been a finalist for the bfa HSBC Franchisee of the Year and holds a top accreditation ranking for The Ethical Company Organisation. In addition, it has 100% excellent five-star reviews on Trustpilot. The customer ratings company even acknowledged that the franchise was “Best in class for being pawsitively awesome.” Trophy Pet Foods has extensive marketing assets for its franchisees, both online and offline, with significant investment in ongoing support and a proven system for new franchisees, all designed to set them on the road to success. Along with the best job satisfaction, this franchise affords its franchisees the opportunity to establish a loyal and dedicated customer base, whilst tailoring the business around the franchisee.

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I HAVE THE BACKING OF A GLOBAL BRAND. I’M A FRANCHISEE. THIS IS MY MCDONALD’S.

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‘I’d run my own business before, but it was the support at McDonald’s that made all the difference to me. I’ve got access to a Franchisee Consultant who I’m always bouncing ideas off. If I need any advice about my business, there’s always someone I can speak to, which means I can focus on making my business as successful as I can.’ Sarah, Franchisee in Wiltshire

SEARCH ‘MCDONALD’S FRANCHISING’

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ELITE FRANCHISE 100

Monkey Music established 1993

Investment level £13,975+VAT Number of franchises 46 Sector Children + education

Empowering new businesses through music, the Monkey Music franchise was established in 1993 and its success over the years saw it move up in its ranking in the Elite Franchise 100 list monkeymusicfranchise.co.uk

Since the early days, there have been 2.4

million hours of classes with no sign of stopping and today nearly 2,000 classes are being held every week across the UK. Being one of the first pre-school businesses to franchise in the UK and subsequently developing the pre-school activity sector within the franchise industry, it’s no surprise Monkey Music is now recognised as the leading light in quality preschool music education. None of this would have been possible without the power of franchising and the ability of a creatively managed network to deliver collective growth. At the heart of the company is a unique and educational music programme taught by specially trained teachers and

franchisees. The majority of them consist of working parents who have successfully built a rewarding career by joining the franchise family. Founder and CEO Angie Coates is passionate about growing a vibrant and progressive network of franchisees supported by modern technology. And with the launch of a brand new interactive website with an efficient online customer booking service, the franchisor has integrated a brand new customer relationship management system. New recruits receive training from the head office support team and online tools are also part of Monkey Music’s drive to offer its successful and sustainable business model to more franchisees across the UK. Drawing on their experience with the franchisor, a franchisee said: “Being a Monkey Music franchisee is the best of both worlds – you’re independent and in charge of your own business but you still have all the benefits of being part of a larger organisation.”

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ELITE FRANCHISE 100

Oscar Pet Foods oscars.co.uk

The franchise grew

in size but also climbed in the ranking in the Elite Franchise 100 list this year. The franchisor looks for potential franchisees who have the ambition to own a successful business and a desire to provide first

Southern fried chicken southernfriedchicken.com

Southern Fried Chicken

is a proud family run business with the founders’ son Andrew Withers at the helm, steering its growth through national and international franchising with franchises in all four corners of the world. In 1970, Arthur Withers established Southern Fried Chicken after a trip to the USA where he enjoyed delicious southern fried chicken. Back in the UK

class customer service. No previous experience is needed but passion for pets, drive and enthusiasm is required to become part of a franchise that cares about their customers. With its comprehensive training, guidance and support

quality fried chicken was not readily available and the rest as they say is history. Launched with the simple intention to serve the ‘very best tasting fried chicken’, as true today as it was 48 years ago and it will be long into the future. Essential to the growth of the brand has been to standardise and simplify all of the processes giving customers the same service and menu across the world. It’s big enough to have the expertise to build a strong group of nearly 100 franchisees but small enough to adapt its systems to a specific country’s needs.

infrastructure, Oscar Pet Food’s franchisees are never alone. Ensuring everything is at their fingertips, they’ll have personal access to its experts in nutrition, behaviour, marketing, accounting and general business needs. As a supplier of an extensive range of high quality pet foods for all lifestages, the product speaks for itself. Accessories, toys and healthcare products form another section of the service which establishes personal customer relations and better brand awareness. Home delivery has seen massive growth in recent years and everyone is benefitting from the convenience of direct-to-the-door delivery of products and services. Around 50% of households in the UK own a pet, according to PFMA, and busy pet owners are thankful for the hassle-free way to shop for pet food and accessories. Franchisees come from all backgrounds and the franchisor can guide them towards a new career working for themselves from home with flexibility and choice.

Everything you need to buy a care home franchise.

Browse opportunities, advice & more.

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ELITE FRANCHISE 100

24 Business Doctors established 2004 Investment level ÂŁ39,500+VAT

Climbing in the Elite Franchise 100 ranking is well deserved for Business Doctors

Number of franchises 90 Sector Business services

businessdoctorsfranchise.com

The journey for Business Doctors began when

founders Matthew Levington and Rod Davies met in 2004 for a beer and discovered that they shared a passion for business support. Having witnessed some very poor business support service being provided by both big consultancies and small independents over the years, they were inspired to create something different that resonated with the market and added real value to SMEs. They established Business Doctors with the aim of providing business support services to SMEs. Nearly 15 years on, the Business Doctors network now spans across 90 offices in the

UK and around the globe covering countries including Dubai, Ireland, India, South Africa, Myanmar, Cyprus and Malta. Business Doctors specialise in supporting SMEs, helping them to fulfil their true potential. The franchisors are a network of experienced business people, passionate about sharing their skills and knowledge. From successful entrepreneurs to corporate leaders, they come from all industry sectors to give small businesses the help they need. Whilst operating within the consulting industry, the franchisors arenâ&#x20AC;&#x2122;t traditional consultants. Their approach is different and involves getting into the nuts and bolts of companies providing practical advice at every step. The franchisorâ&#x20AC;&#x2122;s aim is to offer hands-on support to business owners, enabling them to overcome their individual challenges and achieve their aspirations for growth. Taken from MBA theory, Business Doctors has developed a business growth model delivered with a no-nonsense, jargon-free approach, designed to help people achieve their vision. Business Doctors has already helped develop and transform hundreds of companies across a wide spectrum of industries, filling a gap in the market between the big four consultancies and specialist individuals.

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ELITE FRANCHISE 100

ServiceMaster Clean established 1959

Investment level £19,995+VAT Number of franchises 500+ Sector Cleaning

ServiceMaster Clean, forged in the UK 60 years ago, has become one of the world’s leading cleaning brands offering money-making franchise opportunities. This expertise ensured the franchise would rejoin the Elite Franchise 100 list servicemastercleanfranchise.co.uk

For the domestic consumer-focused investor, the residential carpet and upholstery

cleaning model from ServiceMaster Clean provides potential franchisees with a man-in-a-van opportunity to build a reputable and local business. Combined with its business management software and the opportunity to sell services online, it’s become increasingly appealing to the residential market. A more commercially-minded investor may prefer ServiceMaster Clean Commercial, designed to provide commercial carpet and upholstery cleaning services to

organisations on a repeat basis. After all, building strong relationships with clients is a must to secure repeat business or maintenance programmes. Prospective franchisees thrive on each day being different and are expectated to be energetic and possess the desire to provide the best customer experience to invest in a ServiceMaster Clean Disaster Restoration franchise. This 24-seven-365 business is called in whenever customers need it, whether it be to dry and restore flooded properties or clean up after fires, accidents and traumas at any time. The franchisor and its franchisees are always there to help. In the multi-billion pound commercial and office cleaning market, many of the ServiceMaster Clean contract services franchisees have annual sales of more than £1m. That’s because the franchisor has built a business with the structure to employ hundreds of cleaning operatives to service numerous contracts through the strong relationships that it’s built. And with the backing and support of a worldleading franchisor, they’ll utilise the brand name and proven models to build their business and investment. In return, ServiceMaster Clean looks for an entrepreneur with lots of drive and ambition and the ability and discipline to follow a proven business model. No wonder it has climbed three positions this year compared to 2018. Great job.

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ELITE FRANCHISE 100

Right At Home UK established 2010 Investment level £40,000 Number of franchises 60 Sector Health + care

Right At Home UK’s franchise support and contribution to society has earned it a top spot on the Elite Franchise 100 list

rightathomefranchising.co.uk

Impacting lives for the better, Right At Home

UK prides itself on delivering the quality of homecare the franchisees would want for their loved ones. The highly-personalised support services profoundly impact its clients’ lives. Directly witnessing this, everyone at Right at Home UK has a deep sense of pride and satisfaction. “Choosing Right at Home UK is the best decision I’ve ever made – it’s like I’ve got my dad back again since he’s been with them,” says the daughter of a client in Stockport and Didsbury. Client feedback like this positions Right at Home UK as Britain’s most highly-recommended homecare provider. Together, each local office collectively achieves an overall rating of between 9.8 and 10 on the independent review site homecare.co.uk. The model focuses on the benefit to clients receiving care from

someone they trust, someone who understands their needs and how best to support them and someone who is highly trained and motivated to promote their independence. Right At Home UK offers preferred one-hour minimum visits. Clients have a small team of consistent caregivers and the franchisor has a no stranger policy introducing new staff in advance. Core services range from companionship to supporting individuals with complex care needs like specialist dementia care at home or supporting younger adults with a range of medical conditions, including physical and mild learning disabilities. Right at Home UK has been franchising since September 2011 and currently operates a network of over 60 offices. No previous experience of the care sector is needed from aspiring franchisees – just the determination to succeed and a commitment to high standards. As repeat winners of the Best Management Franchise Award, it’s proud to hold one of the highest franchisee satisfaction scores of all time and to attain six consecutive years of five-star franchise status. With Right at Home, franchisees will always find the right people, doing the right things, in the right way, for the right reasons.

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ELITE FRANCHISE 100

21 Revive!

Revive! has always been

determined to set high standards for the smart repair industry and provide franchisees with the tools and training they need to build and grow successful businesses. Many mobile franchises are based on a man in a van model but Revive! has evolved this. Its top performing franchisee runs a £1m plus turnover business with ten vans and 19 employees which proves the viability of the franchise. The franchisor has a clear profile in mind for new recruits. It’s looking for ambitious, dynamic candidates who want to grow a business from the outset, employing skilled technicians and going for growth. Existing Revive! franchisees come from a diverse range of backgrounds and past industry experience is certainly not necessary. Revive!’s unequalled, fully certified training provides an unsurpassed standard of skills and knowledge. Support doesn’t stop after launch. The franchisor helps with each stage of the business, working with franchisees as they move through their Revive! journey.

established 2004 Investment level £32,000 +VAT Number of franchises 60 Sector Automotive

A great service for customers and franchisees alike has earned Revive! an Elite Franchise 100 spot revivefranchise.com

Revive! runs regular peer-to-peer meetings with franchisees at a similar stage of their franchisee journey, regional meetings with input from suppliers, dedicated high performers’ events – including external speakers for the larger franchisees – as well as its annual conference. The accelerated growth plan course is open to high performers and offers a guided planning for growth programme with mentor support and a range of dedicated training courses all aimed at helping franchisees grow and develop their leadership and management skills. This course is an ongoing part of the tailored support unlocked by franchisees reaching high performer status. In June, Revive! was crowned winner of the

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bfa HSBC Franchise Support Award, the second time the company has won this prestigious accolade. The award recognises the exceptional levels of ongoing support delivered by head office to its network. Revive! provides its franchisees with the training, business advice, technology and mentoring necessary to grow and sustain a successful business. Revive! services are highly valued by trade and retail customers alike and this gives franchisees scope to build a substantial business. For the general public, Revive! offers an easy way to get their damaged car back to its former glory â&#x20AC;&#x201C; and with an increasing number on the road every year, the market is huge. For car dealers, the service offers significant advantages as the franchise understands the challenges and opportunities within this marketplace. Revive!â&#x20AC;&#x2122;s industry leading tablet and bespoke app make invoicing simple and enables the franchise to offer detailed management

information to dealer groups, helping them understand and manage minor repair spend and reduce costs. Whether they need a technician on-site each week for used car preparation or want to increase revenue streams by offering customers an added value minor paint repair service, Revive! can help develop the best solution for their business. And for its national account customers the franchise offers a fully managed process, with a number of its biggest customers integrated into its CRM system, speeding up the process and offering great service to their policy holders as well as centralised invoicing and management information. The Revive! franchisee fee is ÂŁ32,000 plus VAT with funding available from major banks and finance providers. The outstanding opportunity on offer from Revive! is one of the main reasons why the franchisor sits comfortably on the Elite Franchise 100 list. 84

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TheFranchise Exhibitions

In association with:

Itâ&#x20AC;&#x2122;s time to be your own boss

Exclusively supported by the bfa | Inspirational Speakers Leading franchise brands | Expert one-to-one advice

Upcoming events include:

TheBritish&International FranchiseExhibition

TheNational FranchiseExhibition

1 & 2 February 2019 | Olympia London

15 & 16 February 2019 | NEC, Birmingham

TheNorthern FranchiseExhibition

TheNational FranchiseExhibition

21 & 22 June 2019 | EventCity, Manchester

4 & 5 October 2019 | NEC, Birmingham

FREE

tickets use code ELF2

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ELITE FRANCHISE 100

Everything you need to buy a coffee franchise.

ENCOURAGING WOMEN INTO FRANCHISING

EMPOWERS WOMEN IN FRANCHISING

EWIF provides advice and guidance to women looking to enter the world of franchising; either to franchise their business, or to start their own business with the support of a franchise.

Browse opportunities, advice & more.

20 Mac Tools

mactools-franchise.co.uk

Mac Tools really

impressed the Elite Franchise 100 judges. As part of its family, franchisees receive the support, systems and products to succeed. Clearly the franchisor is passionate about its franchisees’ success. Franchisees operate from mobile showrooms – fully liveried vans stocked with

the equipment mechanics want and need. They’ll enjoy the rights to sell more than 18,000 worldclass tools from several brands including Mac Tools, DEWALT, Facom and STANLEY. Potential franchisees can expect gross annual profits of more than £50,000 once they’ve established their business. With over 175 UK franchisees and counting, its business model is a proven route which gives franchisees complete control over their future.

Find your local EWIF meeting at ewif.org/regional-meetings ewif_uk ewif_uk ewif.uk ewif.org

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ELITE FRANCHISE 100

The HR Dept ESTABLISHED 2003

NUMBER OF FRANCHISES 67

With its dedication to provide professional personnel services to SMEs, it’s no secret why The HR Dept jumped 20 spots this year in the Elite Franchise 100 list

SECTOR Business services

hrdept.co.uk

INVESTMENT LEVEL £11,970+VAT

The HR Dept is the largest global network of

HR professionals, providing outsourced advice and support to SMEs. Run by 67 franchisees operating in 111 territories nationwide, it’s now expanded overseas and is growing its franchise network in Ireland and Australia. The company was founded in 2003 by Sue Tumelty, who spotted a gap in the market for a high quality, local and personal service, designed specifically for SMEs. The business grew quickly and was franchised in 2005. Today it helps more than 6,000 SMEs worldwide, with over 200 staff employed within the network. The HR Dept works at the coalface with SMEs, supporting them to thrive through their people. It was the first HR company

to franchise and the model encourages franchisees to collaborate and share knowledge to support their SME clients. The HR Dept aims to become its customers’ HR department, offering everything a corporate HR department would provide. This includes anything from employment contracts, payroll, advice on disciplinaries and grievances, restructures and TUPE to bespoke training. This comprehensive offering is delivered by its franchisees, as well as via third party strategic partnerships. This enables the franchisor to deliver a one-stop HR solution for its customers through services such as benefits platforms and an online HR management tool. The unique product setting the franchisees apart from their local competition is the employment tribunal indemnity insurance, which is part of its retained service. The HR Dept Advice Line packages ensure that SMEs have access to the HR support and employment law advice they need. Additionally, all costs associated with an employment tribunal claim or an award are fully covered. It’s a real bottom line protector for business owners.

ENCOURAGING WOMEN INTO FRANCHISING

EWIF INSPIRES

Looking to get into franchising? Come to one of our free friendly meetings and see how we can help you! â&#x20AC;&#x153;I find EWIF meetings so helpful and enjoyable. Franchising is a great way to work for yourself and so the more I can do to help other women follow this path, the better.â&#x20AC;? Sally Findlay - Recognition Express Mid Surrey Franchisee

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ELITE FRANCHISE 100

18 CeX ESTABLISHED 1992

INVESTMENT LEVEL ÂŁ150,000+ NUMBER OF FRANCHISES 110+ SECTOR Retail

The electronics and games exchange retailer CeX is constantly levelling up. No wonder it even climbed the ladder in the Elite Franchise 100 list this year, having finished in 43rd place in 2018 webuy.com

The Complete Entertainment eXchange, or

CeX, shops buy, sell and exchange mobile phones, games, electronics, computers and film media directly from the public. What separates CeX from similar retailers is the execution. The franchisor trades in a focused, yet complementary product range, backed by 25 years of experience. The CeX website provides customers with the opportunity to buy, sell or exchange their goods online with all orders being fulfilled by CeX stores directly, giving franchisees the benefit of a much wider customer base. CeX has recently expanded into repairs, providing customers with a complete solution to their electronic needs and

providing franchisees with new revenue streams. CeX has also launched its own range of branded products and is expanding this range further, improving the retail offering and profits. CeX has developed its own bespoke computer systems that simplify the process of buying and selling. Goods are tested before theyâ&#x20AC;&#x2122;re bought in and then resold with a 24-month warranty, offering customers great value for money and peace of mind. CeX has grown its number of branches while other retailers in the sector have been closing theirs, much of the reason for this can be attributed to these systems which enable CeX to set its own prices based on the market conditions, maximising profits and limiting exposure to industry forces. In addition, franchisees receive initial and ongoing training, stock and pricing advice from experts, intranet, web, email and business services, store identification, design and outfit, bespoke EPOS and mobile EPOS systems and help to launch the new store as well as marketing support.

ELITE FRANCHISE 100

Everything you need to buy a franchise.

Find a franchise...

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DYNO

dyno.com

Rather than just unblocking

drains, DYNO’s 24-hours-a-day, 365-days-a-year emergency service responds to a wide range of issues for both domestic and commercial customers. It’s underpinned by a set of values that puts the customer at the heart of everything DYNO does, which is why it’s constantly looking at ways to improve both the service it gives to customers and the relationship

with franchisees. The franchisor prides itself on delivering excellent levels of customer service and is constantly looking for ways to improve, which really impressed the Elite Franchise 100 judges. For example, it has recently established a network of customer service training centres up and down the country. Bringing its engineer training in-house ensures the training is highly relevant and tuned to the needs of customers. DYNO has a dedicated national accounts team that manages relationships with some large national clients. On a local level, franchisees can tap into a wide portfolio of marketing materials to support

their activities and all have commercial customers they look after in the area. Another key feature of its business is the relationship it has with British Gas. DYNO provides a high-level service to British Gas Homecare customers, which means that each DYNO franchise enjoys a ready-made customer base that can provide a valuable income stream to complement the local on-demand market and commercial customers generated by the franchisee. Based on financial success alone, DYNO received plenty of kudos from our judges and has evidently earned its place in the Elite Franchise 100 rankings. But when one of the factors is the fact that it has been a franchising fixture since 1963, there is no doubt in our minds that this cornerstone of the community deserves to be ranked as one of Britain’s brightest franchises.

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Platinum Property Partners established 2007 Investment level £300,000£700,000 Number of franchises 355 Sector Property investing

Home is where the heart is and with Platinum Property Partners providing full support to its franchisees, it’s clearly right at home at the top of the Elite Franchise 100 list

www.platinumpropertypartners.co.uk

Platinum Property Partners (PPP) combines

the certainty of franchising with the security of property, to significantly reduce the risks for those deciding to launch a new business. In fact, PPP ensures their success potential will increase ten-fold. PPP was established in 2007 by property investor and entrepreneur Steve Bolton. It was established as the world’s first property investment franchise. The franchisor offers a tried, tested and proven business model enabling franchisees to generate a lifelong annual income of between £50,000 and £150,000. Over the last 11 years, PPP has successfully helped

more than 350 franchisees in 200 locations across the UK to meet or exceed their financial expectations and achieve financial independence. PPP understands that with scale comes commercial leverage and with collective knowledge and experience comes competitive advantage. With this in mind it wants to continue to grow

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the network and pass this knowledge onto others. The PPP model focuses on increasing cashflow and therefore protects franchisees from market fluctuations or future downfall. It’s professional House in Multiple Occupation buy-to-let model, lets franchisees achieve up to four-times the rental income compared to single tenancy buyto-let properties. This long-term strategy isn’t only designed to work in today’s market but will also provide a substantial income for as long as franchisees want or need it. Due to the longevity and security of the model, franchisees come from a wide variety of backgrounds. However, they all have the same determination to build their own business, create a substantial lifelong income and a better quality of life for themselves and their families. The franchisor provides support and assurance to franchisees from day one. Those who join the PPP network learn everything needed to create, maintain and sustain a profitable property portfolio. PPP offers not only expertise but also on-

going mentoring and support to acquire the skills of how to build, market and maintain an ideal portfolio in a tax-efficient business structure. This includes specific training on which properties to buy and where, how to costeffectively refurbish them and how to obtain required planning permissions and licensing to do so. PPP also provides specialised lettings courses, knowledge on how to successfully market HMO properties and detailed guidance on financial management. It’s spent over a decade developing the franchise and has a team of over 50 professionals involved in its highly effective, intensive and ongoing programme. They include specialist mortgage brokers, accountants, solicitors and lettings agents as well as renovation and negotiation experts. PPP is proud to be perceived as more than just a franchisor, its franchisees say the company is “a way of life.” The franchisor truly believes in the power of a network and helping people achieve their goals in life. It doesn’t just provide information and inspiration but

also implementation. It supports franchisees throughout their whole journey, to ensure they’re continually successful. Also, unlike many other franchises, PPP franchisees own their assets from day one so the income keeps coming in long after their commitment to the franchisor has expired. Most properties generate an average of £17,000 annual gross profit – that’s 40% higher than traditional buy-to-let models. Prospective franchisees need between £300,000 and £700,000 of investment capital. This is required in stages across the first 12 months of the franchise agreement, to fund the initial franchise fee and purchase of the franchisee’s own investment properties. The capital required is completely dependent on the desired location of their portfolio and the size of the portfolio they want to build.

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Welcome to the Top 15 UK franchises for 2019, celebrating the best and brightest franchises that Britain has to offer

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ELITE FRANCHISE 100

The Creation Station established 2002

Investment level ÂŁ7,999+VAT Number of franchises 120 Sector Children + education

Family-friendly franchisor The Creation Station was a hit with the Elite Franchise 100 judges this year

thecreationstation.co.uk

Sarah Cressall launched The Creation

Station in 2002. Her aim was to inspire imaginations and nurture potential through handson creative classes, parties and events and over one million kids and adults have already been inspired by the friendly family of 120 franchisees. Each experience creates unique journeys of exploration, discovery and learning all of which are tailored to different ages from newborn, kids, adults and senior citizens. Activities include Tiny Treasure and Baby Discover workshops which help parents and their baby explore and

discover their world and create treasured keepsakes. The Little Explorer preschool programme helps kids to think, connect, create and be inspired. The Creation Station is one of the first UK companies to bring arts into STEM with an ambition to support early years learning by involving an element of fun. Meanwhile, Family Fun sessions bring the whole family together to get creative with slime, unicorns and a wealth of engaging, creative fun. Create Clubs provide school workshops and after-school clubs allowing for artistic development in the programmes, while Creative Crafters are adult crafting and fun workshops. Arty Birthday Parties and Event Entertainment engage and delight attendees and Care & Creativity workshops provide mindful creative fun in care homes for the older generation. Over 16,000 kids and adults are inspired each week and the activities have been rated fivestars by customers on Trustpilot. With demand for creative activities on the increase, The Creation Station is looking for

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proactive and friendly people to help inspire imaginations within their local community. By developing a global innovative brand, the franchisor hears about the need for more creativity and this is both powerful and farreaching. It cuts across all ages, genders, abilities and cultures. And it can create a positive impact in education, entertainment, wellbeing and the economy. As a forward-thinking, problemsolving, innovative brand, The Creation Station is providing creative activities to meet these increasing demands. Some of the ways The Creation Station is creating a positive impact is by inspiring over a million children and adults, in fact it’s inspiring more than 16,0000 children and adults each week. It’s launched new programmes to bring the arts into STEM to help engage more kids, particularly girls, into these areas of learning. Moreover, The Creation Station offers Dedicated Awesome

Creative Events. The events team provide creative events for CSR programmes, brand events, festivals, PR agencies, corporate days, shopping centres, school and nursery workshops, sporting events and where quality engaging activities are needed. Creativity unlocks potential and together with its family of franchisees the franchisor aims to create global inspiration for good. Drawing on her experience as a franchisee in Bournemath, Lisa Hagg says running her own franchise for seven years not only gave her the flexibility to choose her working hours but also achieve year-on-year financial growth. “It’s a world away from the corporate world I use to work in,” she says. “Now I love being the go-to creative activities person in my community. I love making a

difference to children and adults through our award-winning, fun and educational art and craft classes, parties and events. The support from the franchisor for our family of 130 other franchisees is lovely. I really feel valued, supported and part of sparkly inspiring team.” While The Creation Station isn’t afraid of adding a splash of colour to its classes, it’s clear this franchisor isn’t messing around. So it’s only fair it made it to the top 15 in the Elite Franchise 100 list.

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Expense Reduction Analysts established 1992 Investment level ÂŁ39,900 Number of franchises 650+ Sector Business services

Expense Reduction Analysts, the worldâ&#x20AC;&#x2122;s leading franchise in business strategy, supply chain and cost management, integrates the UK network back into its global business. It clearly impressed the judges this year to make the Elite Franchise top 15 list erafranchise.net

As a leading international white-collar

franchise, Expense Reduction Analysts (ERA) has, for more than 25 years, helped companies to optimise costs and improve efficiency by delivering value through insight in areas such as cost and supplier management, process improvement and, now, digital solutions. During 2018, ERA UK, the largest ERA network, was acquired by the international business. This has led to great opportunities for growth within the network for franchisees, increasing the frequency of international collaboration across even more categories and the ability to offer additional

solutions and therefore greater value to their clients. This value, evident throughout the network, is the combination of years of individual franchisee expertise and insight with the knowhow and collective approach of an international organisation present in the marketplace for more than two decades. Nevertheless, with an international network of franchisees of over 650 operating across more than 30 countries and with plans to expand into new territories over the next two years, the need for further investment in the development of the global support team has never been greater. Indeed, in the last 12 months alone, the team has increased by more than 30% in order to maintain pace with the growth of the international network. One key area in which ERA has invested significant energy and resources is in the expansion and development of its marketing department recently highlighted by the acceptance of the Best Marketing Campaign award at the Franchise Marketing Awards 2018. In fact, this is the third time during the last four years it has won this prestigious accolade. This extensive level of franchise support provides ERA franchisees with the freedom to focus on winning new business and delivering substantial savings and added value to its clients.

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ERA’s business approach combines the passion and expertise of individual franchisees with the collective knowhow and global presence of an established and award-winning franchise. Its values as a franchise includes a business model which thrives on collaboration, an ability to leverage one’s expertise, a strong passion to deliver long-lasting value to their clients and a company culture of sharing knowledge. With its global network, ERA consultants regularly collaborate on international projects. Thanks to the level of expertise provided by ERA franchisees within the global network, all franchisees can collectively service the requirements of any company – no matter the size or industry. They work with both private and public sector clients including businesses, hospitals, schools, charities and non-profit organisations. They also work with some of the most successful companies and brand leaders in the world. ERA specialists use their knowledge and expertise to generate process improvements and tangible financial savings in a range of different operational and service costs inside a variety of organisations, including those

within manufacturing, retail, education, food and beverage, automotive and professional services. So why can’t organisations do better for themselves? Most organisations turning over less than €50m won’t have a procurement department. For those that do, the team is typically focused on their highest costs – often purchasing goods for resale or raw materials. Expertise in buying one good or service doesn’t necessarily translate into buying others. The ERA network is full of expertise in all the other areas a business spends money and that expertise, applied at the right time, generates efficiencies and savings for the clients. It’s not practical or sensible to have a photocopy or fleet expert on staff if you only negotiate your contract once every four years. But having one on your side of the negotiating table when you do means that they can use their market knowledge, price visibility and understanding of contracts to significantly reduce their outgoings and improve bottom lines.

After recently celebrating its 25th year anniversary, ERA has no intention of standing still and the franchisor is always looking ahead to how new processes and technologies can help to shape the future of cost management. “We are better positioned today than we have ever been,” explains Fred Marfleet, chairman at ERA. “Our model and structure fit the current, fast changing business scene and is extremely well suited to today’s economy, more so than when we started 25 years ago. By remaining humble, honest and striving to put our clients’ needs first, we foster our business and achieve our mission. I am proud of what we have achieved so far and I am incredibly excited about the future ahead.” Certainly, acquiring a 14th place in the Elite Franchise 100 2019 is another reason for Marfleet and his franchisees over at ERA to be super proud.

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TaxAssist Accountants

ESTABLISHED 1995 INVESTMENT LEVEL £40,000+ NUMBER OF FRANCHISES 204 SECTOR Accountancy and Finance

New franchisees can always count on great support from TaxAssist Accountants, which is why it earned a top spot in the Elite Franchise 100 list this year www.taxassistfranchise.co.uk

TaxAssist Accountants is a leading

network of accountants servicing and supporting SMEs in the UK. It was founded in 1995 by a group of dedicated professionals and based on a concept that was and still is fundamentally simple – to bring first class professional services to small-business owners. An innovative franchise, TaxAssist Accountants is a consistent winner of awards in both the franchising and 98

accountancy sectors and a recipient of five-star franchisee satisfaction for five consecutive years. TaxAssist now has more than 200 franchises operating from over 290 shops and offices across the UK servicing over 70,000 clients. Comprehensive initial and ongoing technical, business development and marketing training and support is provided to potential franchisees. Additionally, TaxAssist Accountants provides a proven route for franchisees to develop their own profitable accountancy business and asset for their future by offering the systems and support needed to be successful. For anyone with a background in business, accountancy or finance, the franchisor offers a proven model to help them take control of their future. As the UK’s largest accountancy franchise, there are opportunities nationwide to start a new practice or take over from an existing franchisee. The franchisor stays with franchisees

ELITE FRANCHISE 100

throughout their journey, providing guidance and complete technical, marketing and business development support. The training and support offered by TaxAssist, combined with an innovative shop front concept, provides the opportunity to build a substantial accountancy practice. TaxAssist has been a game changer for both the accounting industry and for small businesses, in the way it retails tax and accountancy services through open and welcoming stores. This concept has proven to be a very effective way to build a business, with many franchisees opening multiple shops in their territory and is very popular

with the small business target market, who enjoy the friendly, convenient, local service. TaxAssist’s proven lead generation service delivers the right prospects to grow a potential franchisee’s fee bank, while their own website and campaigns help increase their visibility in their local areas. They also have access to the franchisor’s training academy, which provides bespoke technical support ensuring the franchise remains a local market leader operating to the highest professional standards. The franchise fee is £36,950 plus VAT with the total investment required dependent on location, working capital and level of personal drawings required. The franchisor works closely with each individual franchisee throughout the business planning process to establish the right level of investment. All major banks fully support the TaxAssist

Accountants franchise model and willingly lend up to 70% of the total investment required. When a prospective franchisee is ready to sell their practice, the franchisor helps them realise its maximum value and on many occasions assists in achieving prices in excess of industry norms. For many clients, a TaxAssist Accountant will be their one and only advisor. And as the world is entering a digital revolution with the advancements of new technology and making tax digital, clients can rely on their accountant to guide them through the inevitable changes. TaxAssist Accountants, with its network of highly visible shops and offices, is ideally placed to take advance of the opportunities that change is bringing.

ELITE FRANCHISE 100

Papa Johns

established 1984

Investment level £170k-£225k Number of franchises 350+ Sector Food + drink

Thanks to its secret sauce – strong financials and a sizeable network – Papa John’s has risen up the Elite Franchise 100 rankings and is now focused on adding a topping of strong support to its franchise package

www.papajohns.co.uk/franchising

Since being founded by John Schnatter in the USA in 1984, Papa John’s has grown to

more than 350 stores in the UK and over 5,000 in more than 40 international markets. As Schnatter himself remarked: “The whole premise, the whole genesis by which I founded Papa John’s was quality. We believed from the get-go that if we took care of our people and we put our best foot forward with the quality of our products that we’d be successful.” As a result, over the past two decades, Papa John’s has become famous for its: ‘Better ingredients. Better pizza.’ concept across the world. However, its commitment to being better doesn’t stop there. It aims to have a superior franchise business opportunity, service, marketing, training and even

franchisee-recruitment process so it attracts the best people around to deliver its top-quality product and service day-in, day-out to its growing customer base. In this way, Papa John’s is about far more than pizza: it’s about people. The talent is its team and franchise network. Its franchisees purchase a slice of a much bigger, better business and, in return, Papa John’s invests in its people, just as they have invested in it. The franchisor provides world-class

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training and all the assistance and support needed to set up, including help with location selection and full turn-key opening of the store. Over the years, Papa John’s has been particularly successful at recruiting high-calibre franchisees who are passionate about running and growing their portfolio of franchised stores. It is also proud to be a full member of the bfa and adhere to its code of ethics, ensuring transparency is embedded in everything it does. Papa John’s has focused on creating a clear and wellhoned recruitment process for franchisees. This guarantees the strongest candidates apply and can quickly understand the benefits of managing a Papa John’s franchise. It awards the franchise to the most able and committed individuals and turns down more than it says yes to. It is looking for potential franchisees who are energetic and aligned with its core values, which include: focus, accountability, quality and a positive mindset. Successful franchisees are then guided carefully through a comprehensive training programme to ensure, once up and running, that their teams can deliver the product quality and service expected by its loyal customer base. Papa John’s franchisee training is thorough. Franchisees receive

six weeks of training in total – divided into three weeks at Milton Keynes and a further three weeks in a store – and this teaches all the hands-on aspects of running the franchise. Once the franchisee and new team are trained, support is provided to launch the store. They are now part of the Papa John’s family and so its whole team, from its franchise business-development managers to its local marketing managers and brand-excellence managers, are all dedicated to assist in the overall success of the franchise. The launch programme support at Papa John’s is provided in the form of local marketing, while experienced head-office staff are also deployed on-site for the first week’s trading to help get the new store off to a flying start. Some of Papa John’s most successful franchisees go on to open multiple sites. It welcomes applications from ambitious

franchisees who are keen to grow a portfolio of outlets and proactively supports and incentivises this kind of expansion. Papa John’s is a global brand that has experienced phenomenal success. However, the key to this success is its culture and the positive attitude of the people that make up the DNA of its family. And this investment in people has evidently paid dividends: not only did Papa John’s score very highly in the Elite Franchise 100 on its financial performance and the impressive size of its network but the pizza giant has continued to see significant growth yearon-year. All in all, a very firm base upon which the pizza brand’s franchisees can build.

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MOLLY MAID established 1984 Investment level £18,975 Number of franchises 75 Sector Cleaning

An established and longterm member of the franchise community, MOLLY MAID is successfully leveraging Britain’s £2.7bn home cleaning industry. No wonder it’s claimed a well-deserved place on the Elite Franchise 100 mollymaid.co.uk

From their kitchen table in Canada in the late 1970s, Adrienne and Chris Stringer launched

MOLLY MAID. Since then the business concept has grown to clean about 15,000 homes around the world each day. MOLLY MAID was launched in the UK in 1984 by Malcolm Tall, with his partner Pam Bader, joining shortly thereafter. As the first female chairwoman of the bfa she’s been instrumental in the growth of both MOLLY MAID and franchising in the UK. The company is now owned and led by Kevin Hipkins – the long-time president of MOLLY MAID in Canada and Britain who spearheaded a management buyout of his Canadian partners in 2015.

Most people in the UK can’t remember how or when they heard of MOLLY MAID, they just know it. It might be its hundreds of cars criss-crossing the country or its instantly identifiable pink and blue colours. Either way, the MOLLY MAID brand is the most well-known in the £2.7bn domestic cleaning industry and a leading franchisor in the UK, winning numerous accolades in its 35 years in business. Leading franchisors like MOLLY MAID achieve success because they put franchisees’ success at the heart of their business. This philosophy is ingrained in the company’s DNA and reflected in the various programmes available to help franchisees grow their business. For example, the development of bespoke software helps manage the hundreds of sales leads generated by the MOLLY MAID website.

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But it’s not all business at MOLLY MAID – the company organises regular meetings, conferences and events for franchisees to meet and learn from each other and celebrate their success. For example, the franchisor celebrated the success of its top sales leaders by organising a trip to Venice in 2018. Moreover, top grossing franchisees have also been invited to spend an evening at the Henley Festival and at Ascot with other President’s Circle members. These events have helped make MOLLY MAID as much a family as being the nation’s most recognised professional cleaners. The company now boasts a workforce approaching 1,000 stretching from Glasgow to Brighton. And the franchise’s staff of professional, caring cleaners deliver the company’s mission statement of making the MOLLY MAID trademark synonymous

with quality, service and value to thousands of customers across the UK. All MOLLY MAID cleaners are fully trained, insured and bring all the equipment and supplies to do the job right and recieve a liveried car to ensure they can easily get from one job to the next. Indeed, with almost 300,000 cleans performed in 2018 alone, there are a lot of jobs they need to get to. All these factors combined make MOLLY MAID hands down the most recognised and searched for company in the industry. That’s a bold statement to make, which is why YouGov conducts research annually to help find out how wellknown the brand is compared to others in the industry. The latest survey conducted in May 2018, for instance, revealed UK adults are three times more aware of the MOLLY MAID brand than the next nearest company.

With more than 120 potential areas remaining in the UK and a continuous, growing demand for house-cleaning, the company is expecting to double in the next ten years and make the brand even more well-known. With exciting expansion expectations and its experience of providing excellent services to both the public and its franchisees, MOLLY MAID cleared the way to its high Elite Franchise 100 ranking.

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InXpress established 1999 Investment level ÂŁ32,500 Number of UK franchises 95+ Sector Business services

Given InXpress excels at moving things around, itâ&#x20AC;&#x2122;s unsurprising the franchise shipped itself from place 29 last year all the way up to the top ten spot this year gb.inxpress.com

The InXpress franchise is a global network

with over 350 franchisees which offer SMEs express, freight and mail services through worldclass carriers its customers know and trust. The franchise opportunity gives individuals with business or management experience, the platform to develop their existing skills to build a scalable and flexible operation with high earning potential. InXpress is the largest franchise-based international courier services provider in the world. Founded in 1999 and with

annual system revenues in excess of $145m in 2017, the company has a long history in managing successful businesses around the world. This, combined with the facilities and know-how to train and support franchisees in running a sales and business management franchise are only some of the reasons why InXpress jumped from place 29 in 2018 to the top ten position in the Elite Franchise 100 list this year. With its global headquarters in Manchester, the multi-award winning business is also located in 14 countries and shows no sign of standing still. The brand is a respected partner to global carriers. There is a growing demand for courier services across the globe and as

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a large and respected partner to world-class carriers, InXpress can secure preferential rates for customers which they otherwise wouldn’t have access to. InXpress also prides itself on providing market-leading transportation solutions through its next generation online shipping platform – Webship – which is continually being updated and enhanced to meet the 21st century needs of shipping customers. InXpress franchisees find SME customers and provide bestin-class customer service in the courier services industry. The typical InXpress franchisee is sales-minded with an aptitude for business who enjoys selling and marketing their services.

The InXpress system provides its franchisees with the foundations for a successful business, including low overheads, high earning potential, access to a fully integrated system and all the training and support needed to help their business flourish. The franchise model is particularly well-suited for sales-minded, driven and enthusiastic franchisees. This business opportunity is scalable which means prospective franchisees can choose to make a comfortable living or continue growing the business to achieve their goals and dreams. Whatever path they wish to take, InXpress can give them the freedom they’ve been looking for. The InXpress franchising

opportunity is low investment, high-yielding, recession-resistant, scalable and flexible. Additionally it’s based on proven trade and business models. The target market for the franchisees are businesses that spend between £250 and £5,000 per month on shipping. Looking at its current growth rate, it’s sure to achieve more success in the coming years.

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09 Driver Hire established 1983

Investment level £35,000+ Number of franchises 92 Sector Recruitment

Having cruised into business over three decades ago doesn’t seem to have slowed down Driver Hire, as its tour down the open road has seen it secure a top ten place in the Elite Franchise 100 driverhirefranchise.co.uk

Established in 1983, this award-winning

franchise, has a proven business model that generates high returns. Looking at the numbers, you can see what makes Driver Hire a leading franchise brand in the UK. Average turnover in 2017/18 for a single unit was £1,180,450 – over three times the national franchise industry average of £378,000, according to the bfa NatWest Franchise Survey from 2015. This delivers an annual average net profit per unit of over £130,000. Driver Hire is a five-time bfa HSBC Franchisor of the Year award-winner and has been a finalist 12 times over the last 13 years.

Franchisees own an office-based management franchise operating in a fast-paced environment where quality service and sales activity are paramount. Driver Hire franchisees run their own recruitment business, specialising in the provision of temporary and permanent drivers and logistics staff. The Driver Hire network supplies thousands of satisfied customers each year, including major logistics companies, builders’ merchants, parcel carriers and local authorities. It’s a huge market, with the UK recruitment industry worth an estimated £32.2bn, according to Recruitment & Confederation and KPMG research. Ed Pockney, Driver Hire’s Uxbridge franchisee, comments about the feel-good factor that comes with working in recruitment, “Whilst the financial side is key, I just enjoy running a Driver Hire franchise,” he says. “We’ve taken people who were

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unemployed onto our books and found them full-time jobs. That’s an amazing feeling. I love hearing a client say to me: ‘He’s perfect for the job, can I keep him?’” Driver Hire franchisees can also access valuable additional income streams, which include training and online services products. Members of the network reflect a wide spectrum of working backgrounds from which relevant skills have been gained. Whilst some have worked in either recruitment or the transport sector, others have run their own business, worked as accountants, in education, IT, retail and even banking. To be successful it’s important that budding franchisees are highly self-motivated and ambitious with a very positive outlook and a cando attitude. Kathy Wylie had worked in property development and retail banking before buying Driver Hire Derby.

“I researched several franchising opportunities before settling on Driver Hire,” says Wylie. “I first came across them at the NEC Franchise Exhibition in October 2016. I attended a presentation by one of their franchisees, which was inspirational. I liked the business model and the back-up systems and support offered by a Driver Hire franchise are almost unrivalled and give me every opportunity to grow a successful business.” Driver Hire’s fully supported initial six-week training programme sets franchisees up for success. Once the franchisee has opened for business or taken over an existing franchise, training continues in the form of the franchise support programme, which can deliver up to six months of further support and training in the franchisee’s office. Support is also available from specialist teams at the Driver Hire head office, including an area development manager,

national accounts, HR, marketing and IT. Peer-to-peer support is just as valuable and Driver Hire encourages and facilitates positive working relationships between franchisees. This is achieved through regular regional meetings, an annual conference and its online forum. Roy McLellan, the Driver Hire franchisee for Dundee, said: “I’d never really considered the franchise option but once I looked at Driver Hire it changed my mind. Driver Hire is very professional, has firstrate business processes and franchisees enjoy great backing to ensure we are successful.”

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08 Subway

established 1995 Investment level £86,000 - 222,000 Number of franchises 2500+ Sector QSR/Retail

Subway’s recipe for success is its simplicity and extensive franchisee support wooed the Elite Franchise 100 judges www.subwayfranchisng.com

In 1965, when Fred DeLuca

borrowed $1,000 from friend Peter Buck to open a sandwich shop to help pay his college fees, never did he dream it would be the first of the more than 43,000 stores Subway has today. Its franchise story began when De Luca and Buck noticed the popularity of the submarine sandwich and aimed to open 32 stores within ten years. Realising they couldn’t meet their target alone, they researched the market and discovered the best way to reach their goal was to expand Subway as a franchise, giving others the chance to own their own part of the brand. The first Subway franchise opened in the US in 1974 and the first UK store opened in Brighton in 1996. Since then the Subway store count has 108

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grown to over 2,500 in the UK and Ireland. Subway stores have come a long way over the 50 years too. In 2017, Subway introduced a new Fresh Forward store design, offering guests an enhanced and modern Subway experience with clean lines and customerfocused touches, such as digital menu boards, special displays for cookies, bread baked in store daily and freshly cut vegetables. To help enthusiastic, driven and ambitious entrepreneurial people achieve their dreams of becoming their own boss, Subway offers continued support along the journey for franchisees, whether they’re opening their first or tenth Subway franchise. All new Subway franchisees are required to attend a two-week training course at Subway’s UK and Ireland support centre in Cambridge before launching their own store. During this training they learn all they need to know about operating a Subway store and running their own business. In addition, prospective franchisees are required to complete 40 hours of in-store training to put their learning into practice. On completion of this training, a Subway franchisee is equipped to confidently take on all that a Subway franchise involves. Subway franchisees work for themselves, within their local communities but within a tried-

and-tested framework, with worldclass training and support. There are 20 business development offices in the UK and Ireland and its team of business development agents are on hand to assist and mentor all franchisees with site selection, leasing, design, construction, hands-on training, purchasing, operations, advertising and local store marketing, as well as providing ongoing support after they’ve opened their store. The Subway concept is – and always has been – to keep franchisee investment low, the operation simple and to offer customers fresh, great tasting food. There is no need for grills or fryers and because of the simplicity of the operation, there’s an adaptable approach to the physical layout of the stores. A Subway franchise is hugely

rewarding – that’s why over 70% of new stores established are by existing franchisees. Subway’s franchisees work hard, particularly in the early stages, to get their stores up and running successfully but a franchise can offer greater flexibility, a better work-life balance and the chance to be in control of their own destiny. As well as extensive training and support, Subway franchisees benefit from being part of a wellknown brand that has built a loyal customer base. No wonder the Elite Franchise 100 judges were impressed.

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07 Caremark established 2005

Investment level £100,000 Number of franchises 100+ Sector Health + care

Caremark’s unique offering and attention to detail impressed the Elite Franchise 100 judges, allowing it to enter the top ten caremarkfranchises.com

Caremark’s founder and CEO Kevin Lewis

has been involved in the provision of care services for over 30 years. After running a profitable residential care home business in Brighton, Lewis started providing domiciliary care services in 1993. He soon realised that these services were needed nationally and saw franchising as the best way of providing them to the highest standards throughout the UK. So in 2001 he set up Carewatch Care Services and within a short time his business grew to be the UK market leader within the care sector which was later acquired by a major PLC. Lewis’ passion for care and his desire to see other people become successful business owners led him to launch Caremark

in West Sussex in 2005. Today, Caremark has an established and thriving network of more than 100 UK franchises, as well as 12 overseas. Being a whollyindependent, UK-owned and operated franchise allows for strategic business decisions to be made swiftly, benefitting the network on all fronts. The growing diversity of services that Caremark is able to offer means there are multiple revenue streams open to franchisees: live in care, respite care, companionship and social activities, dementia and Alzheimer’s care and staffing supply for other care organisations. Over the years, Caremark has developed and refined a robust system bolstered by strong policies and procedures supporting franchisees to deliver the highest standard of care and support whilst enabling them to grow a sustainable business at the same time. The model allows every Caremark franchisee to focus on developing their business while

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their care manager builds and supervises a team of trusted care and support workers. Adhering to such a robust system also reduces the risk for new business owners, especially in the critical first year. As a full member of the bfa, Caremark values honesty and transparency. Thanks to its strong code of ethics placing care at the centre of everything it does, Caremark has built a respected and reputable brand giving instant credibility to new franchisees. Not only is this credibility key to building a client base, it also means franchisees find it comparatively easy to get funding support thanks to Caremark’s excellent partnerships with a number of leading banks found on the high street. An additional plus is that Caremark has the lowest management service fees in the sector, benefitting the franchisees from the outset. Once the franchise agreement is signed, new franchisees prosper

from essential initial training as well as outstanding ongoing support. Provided both by the head office team and a field team, franchisee support includes, but is not limited to, business development, training and regulations, IT, PR, marketing and roster management support. Once a new business has been registered by the Care Quality Commission, new franchisees also experience a straightforward setup process which makes it easy for franchisees to launch their new businesses and start getting their brand into the marketplace. Caremark has also developed a unique and frequently reviewed e-learning model for homecare staff, providing them with initial and ongoing training. As a blended learning system it dovetails perfectly with the classroom-based modules. The franchisor’s proven business opportunity continues to attract people with a wide variety of skills from different sectors to its network. Indeed, having

a background in care isn’t necessary either as full training and ongoing support is provided to each franchisee from day one and continues throughout their business life. What is required is management experience, a passion for the care sector and a genuine desire to grow a community-based service, along with the drive to build a sustainable business. The common denominator with all Caremark franchisees is their desire to be in a business which gives something back to society and makes a difference to the lives of the most vulnerable in their area. It’s clear that this care in the community wowed the Elite Franchise 100 judges, given Caremark’s seventh place in 2019’s highly competitive ranking.

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Tutor Doctor established 2000 Investment level £29,700 Number of franchises 600+ Sector Education

It seems as if Tutor Doctor has learned a thing or two from its 2018 entry. Having outdone itself with a slew of exciting initiatives, it’s clear why the franchisor has climbed the Elite Franchise 100 ranking this year, going from 18th to the sixth place www.tutordoctoropportunity.com/uk-main

Tutor Doctor is the fastest growing in-home

tutoring franchise in the world. Franchisees work with families to thoroughly assess a child’s needs and then carefully select the best-fit tutor based on goals, personality and learning style. Gone are the days of a tired old centre-based model, tutors now visit students at home or work via its online platform, so they can learn from the comfort of their own home at a time that suits them. The company was established in North America in 2000 and embarked on a path towards global domination in 2003. Since

then, launching in the UK proved to be the biggest step in the journey, as it has shown the fastest growth in like-for-like sales and it demonstrates no signs of stopping anytime soon. Tutor Doctor capitalised on the UK’s private tuition market as it tops the bill for the biggest spender in Europe. The proportion of pupils receiving private or home tuition has increased by more than 30% over the last decade. This was the franchisor’s time to shine. Now with over 70 franchisees in its UK network, they all get to enjoy an exciting, scalable business whilst making a positive impact in the lives of children. The model is low-risk with a high ROI. Franchisees can work from home, allowing for that extra flexibility and all tutors operate on a self-employed basis so there are

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no other worries such as office rent or staff costs. Combine that with the satisfaction of helping the development of children and it’s easy to see why the Tutor Doctor family is expanding so rapidly with franchisees, tutors and students alike. The franchisor really likes to go above and beyond for its franchise network. New franchisees benefit from a jumpstart programme that equips them with all the business knowhow to get the ball rolling, whilst everyone is promised support for life. Unsurprisingly, the franchisor is incredibly proud to say that it’s with new franchisees every single step of the way as its support structure is designed to inspire, assist and motivate you to strive for greatness. Alongside the launch programme, new franchisees have regular meetings, webinars and calls with field support to keep up-to-date with their progress. Not to mention,

franchisees can attend Tutor Doctor’s annual global franchise conference that brings together the whole network for a chance to learn, celebrate and plan for the future – as well as the opportunity to collaborate. When its franchisees combine their desire to truly make a difference with Tutor Doctor’s world-class training and support systems, something very special happens. The company’s vision and values resonate with all kinds of people. Tutor Doctor is about more than providing a great service, it’s about building confidence, sharing knowledge and empowering generations of students.

Contrary to popular belief, Tutor Doctor franchisees come from all walks of life, not just the education industry. In fact, 80% of the network consists of highly driven individuals that simply have a passion for giving back to their community and want their own profitable business. It’s now looking for motivated, peopleorientated business professionals to join the journey towards building a community of likeminded franchisees – who also possess the ability to change the trajectory of a child’s learning. And the lucky successful candidates can be proud to join a business at the top of Elite Franchise 100’s 2019 list.

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ActionCOACH ESTABLISHED 2001 INVESTMENT LEVEL £69,000 NUMBER OF FRANCHISES 200+ SECTOR Business services

Having already achieved impressive results with its original concept, ActionCOACH UK’s dedication to not rest on its laurels and keep innovating impressed the Elite Franchise 100 judges actioncoach.co.uk/overview

ActionCOACH is the world’s number one

business growth franchise, with 1,000 offices in 80 countries. In 2018, the franchisor sped through another milestone, reaching 200 franchisees with over 30 newbies joining the franchise in the fourth quarter, hot on the back of an impressive sixth straight five-star Franchisee Satisfaction Award as well as winning the UK’s Best Businessto-Business franchise at the Best Franchise Conference and Awards for 2018. Ian Christelow, co-founder of ActionCOACH UK, explains the introduction of the new ActionCOACH Team Builder Model: “We’re proud of the personal support we provide our franchisees and our challenge with the growth rate was 114

continuing that high-level support. So, to continue to deliver one-toone professional development, 70 days of support a year in an effective manner and meet the challenge of satisfying the unfulfilled need of business owners for the services, we had to find a different way. “Our previous franchise model was geared to our franchisees being self-employed and even with 200 franchisees across the UK, we had penetrated less than 1% of the market for our services and generated very little in the way of brand awareness. The new Firm Builder franchise changes that as franchisees can now recruit an uncapped number of fee earners and the 90:10 revenue share in their favour generates an unlimited marketing budget to create way more speaking opportunities, leads and clients.” The investment for an ActionCOACH franchise is

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£69,000 and the minimum performance expected is for you to build your monthly net revenue to £75,000 gradually by year ten. This is something three UK franchisees have achieved through just their own personal clients. However, new franchisees will probably choose to build their revenue with the help of employee business coaches, who the franchisor trains for the franchisee for just £6,000 per franchisee. New ActionCOACH franchisees will be invited into a world of knowledge and experience. They and their team will receive worldclass training with global, national and local support every step of the way and have access to over 3,500 strategies and tactics guaranteed to make businesses successful, including their own. According to franchisees, however, the biggest returns are the personal “thank you” they receive from clients. What’s more,

the recognition ActionCOACH franchisees get for the difference they make in their local economy is also a massive bonus, as business growth fuels more jobs, time, security and financial freedom for families. The franchisor understands kids spell “love” as T.I.M.E., so becoming the key driver in making that happen for their franchisees’ local business communities is priceless. Franchisees and their employees will work with business owners, helping them in several areas including teaching them how to increase their profits, develop powerful systems and build a strong team. The results aren’t only a more profitable and sustainable business but also a dramatically improved life for the client, making it a fantastically rewarding and fulfilling experience for anyone who invests in the ActionCOACH franchise. “We’re on track to award all

remaining territories by the end of 2020 to people who have proven team-building and leadership skills, an investment mindset and a personality that attracts talent,” says Christelow. “In return, the level of support for our franchisees will only increase. We now offer free one-to-one mentoring from our team of master coaches to our firm builders for as long as they are partners.” With initiatives like these, it’s no secret why the judges were so impressed that ActionCOACH climbed the ranks in the Elite Franchise 100 list, from eighth to fifth place.

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Snap-on Tools established 1920

With more than 50 years’ experience of the British market, a huge network and a truly impressive support package has earned this franchisor a top spot on the Elite Franchise 100 2019 list

Investment level £24,143 Number of franchises 430+ Sector Automotive

snaponfranchise.co.uk

Snap-on is the world’s number one

professional tool brand. It’s the leading global manufacturer and distributor of tools for the professional technician. That’s because it sells the most sought-after tools in the industry and delivers outstanding customer service across the country. Established almost 100 years ago, Snap-on Tools has been operating in the UK since 1965. Today it has over 430 franchisees across the UK and Ireland who own and run their own iconic showroom on wheels. Unlike many franchisors, with Snap-on Tools, there are no royalties or management fees to pay and franchisees keep 100% of their profits. On

average, franchisees’ sales to their customers are in excess of £6,000 per week. Boasting a support staff ratio of 2:1, the franchisor prides itself on the support it’s offering franchisees. For instance, after a week in Dallas and further training at the UK head office, franchisees undertake an intensive, six-month launch programme. A combination of four week’s of one-to-one training

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followed by 31 days of on-van support over the next five months means franchisees receive a whopping 51 contact days in the first six months. On completion of the launch programme, a franchise performance team assists franchisees for life. Moreover, 150 head office staff members are dedicated to supporting the franchisees in all aspects of their business – from sales and marketing to product, IT and finance. The franchisor holds monthly and quarterly franchisee forums, two annual conferences and a legendary tool show. Snapon Tools also has a national franchisee advisory council and dedicated head office support line. Most franchisees have little or no marketing experience. In fact, many say a big part of joining Snap-on Tools is to benefit from its solid marketing support system. It won the Franchise Marketing Awards in 2017 and was a finalist again in 2018 for going the extra mile to support the network. As well as being award-winning, Snap-on Tools is one of the only franchisors in the UK able to offer franchisees a funding option that doesn’t involve the banks. Fully accredited and government approved, Snap-on Finance is the franchisor’s in-house bank. Through this dedicated finance

house, it’s able to offer business loans to successful candidates in order to fund the purchase of their franchise. Someone who knows exactly what can be achieved through hard work and following the model is James Rygor. In 2017, he was shortlisted as a finalist for the bfa HSBC Franchisee of the Year Award at the tender age of just 28. A former mechanic, Rygor joined the network having witnessed the success of his local Snap-on Tools franchisee. He was certain he could not only replicate that success but surpass it. After just one year in business, Rygor ranked fourth in the country for sales, averaging over £11,000 per week. “There are so many positives to being with Snap-on that you don’t get if you’re working for someone else,” Rygor says. “The products for a start. Then there’s the support, the knowledge and being part of a network that encourages you. On a day-to-day basis, you meet so many different types of people – you can have a laugh and genuinely enjoy the work. I think that’s pretty special.” Whether

franchisees want to be a one-van business or develop a multivan, multi-territory operation, Snap-on offers all the support and guidance needed to achieve their goals. “At Snap-on, there’s no such thing as a man in a van – when franchisees join us, they become part of a team,” says Lisa Law, national franchise manager at Snap-on Tools. “Everyone has different goals – to be their own boss, spend more time with their family, build a business to pass on to their children or even as a pension provision. Whatever the end-game, we’re committed to their success. At Snap-on, our motto is ‘work for yourself but never by yourself.’”

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McDonald’s established 1974

Investment level £350,000+ Number of franchises 190+ Sector Food + drink

McDonald’s UK and Ireland has enjoyed another recordbreaking year in 2018, which has secured bronze in the Elite Franchise 100 2019 list McDonald’s.co.uk/franchising

Its golden arches are famed around the

world and in October 2018, McDonald’s UK and Ireland celebrated the 50th consecutive quarter of sales growth and is nearing the end of the rollout of its Experience of the Future (EotF) programme – a £650m investment in its restaurants. EotF has been the most significant image refresh British and Irish McDonald’s restaurants have seen. This included changing the kitchen platforms to allow for innovation and customisation, including offering the Signature Collection, installing digital order kiosks, tablets and interactive play tables, catering for McDelivery and developing the MyMcDonald’s app. While EotF

may be near conclusion, this is just the start – the innovation and investment continues. Following the launch of the company’s McDelivery service in collaboration with UberEATS, McDonald’s has successfully rolled out McDelivery to over 700 stores and it has been extremely well received by customers looking for another feeding fix to their door. Whilst McDonald’s is always developing its product range, it also takes time to recognise old favourites. This year the restaurant celebrated 50 years of the Big Mac. The promotion included a Mac Jr, the Big Mac and the Grand Big Mac. All of this success wouldn’t be possible without its franchisees. A decade ago, only 35% of the McDonald’s UK and Ireland network was franchised – today that number has more than doubled to over 80%. There are

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now more than 190 franchisees, who operate over 1,200 restaurants between them. McDonald’s is actively looking for prospective franchisees across the UK and Ireland and has ambitious opening plans in the coming years. Becoming a McDonald’s franchisee is a great opportunity for many to start their own business, with the support of a larger, established organisation. Franchisees will have access to tried-and-tested McDonald’s methods, its research and development functions and its supply chain, which works with more than 23,000 UK and Irish farmers to produce many of the ingredients which go into its menu. Most importantly, franchisees will have the support and training that a standalone business owner may not. There are three interview stages to the McDonald’s franchisee recruitment process and if successful, applicants will be invited to participate in the franchisee training programme. This involves restaurant training for a minimum of 16 weeks, followed by a business immersion and handover process. McDonald’s has recently introduced an educational bursary to support applicants during this time. They receive extensive training on the business model to ensure they know every detail about what they’re buying into. McDonald’s franchisees come from a variety of different backgrounds and, while they don’t need experience in the food industry, it’s important they have a passion for the business and a personable, motivating approach to be able to lead their team from the front. McDonald’s franchisees are hands-on operators who are proud to be employers of such diverse workforces. A McDonald’s restaurant has, on average, over 100 employees and the chain is looking for people who are able to connect with people at all levels within that

organisation. Although this is a franchisee’s business, they won’t be alone – each franchisee has access to a McDonald’s franchisee consultant. The consultants are there to support franchisees and offer guidance to optimise sales and profitability while keeping the standards high. They have, on average, over 23 years’ experience with the McDonald’s system. In 2017, the franchisor was recognised for the aid it provided franchisees, winning the Franchise Support award at the bfa HSBC Franchise Awards. In 2018, McDonald’s was again recognised by the bfa, winning the Franchisor of the Year gold award – the most established and prestigious award in the UK franchise sector.

Many people often assume they cannot afford a franchise, however, the minimum investment for a McDonald’s franchise is only £110,000. The typical payment needed to obtain the right to run a restaurant in 2018 was between £350,000 and £1,850,000. McDonald’s will require potential franchisees to provide 25% of this cost in unencumbered funds and the remaining 75% can be funded by a bank loan. The incredible amount of franchisee support saw the franchisor claim the third spot in the Elite Franchise 100 list.

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énergie Fitness

established 2003 Investment level £95,000 Number of franchises 194 Sector Sport + fitness

Having launched its first franchised fitness club in 2003, énergie Fitness has seen the fitness industry evolve and grow over the last 15 years, consistently refining its franchise model to stay ahead of the curve and the Elite Franchise 100 competition energiefranchise.com

With the opening of a brand-new

headquarters and national training centre earlier this year and expanding UK-based and international franchise support teams, énergie Fitness is firmly putting the needs of its franchisees centre-stage. As the longest established UK-based fitness franchisor with a 15-year track record of success, énergie knows what it takes to succeed in the fast-growing and dynamic health and fitness sector. Providing comprehensive franchise support and a robust training framework has always been one of the hallmarks of the énergie franchise package, it’s the very reason franchisees don’t need previous health and fitness experience to be a success.

An additional highlight of the énergie franchise model is the lifestyle opportunity franchisees are presented with. Owning a gym franchise allows an increased level of flexibility in the form of a staff team who deliver the service on the ground, whilst a club manager can operate the business and allow the franchisee to focus taking their club’s success to the next level and achieve the work-life balance they’ve always dreamed of. With an experienced team of operators on-hand, énergie Fitness franchisees get support, help, advice and assistance throughout their franchise journey. From initial support to help finding and securing the right site and guidance with business planning through to a 12-step franchisee training journey, everything is in place to provide franchisees with the tools needed for success. Once in business and

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operating their gym, regional operations meetings and business performance monitoring help to ensure franchisees stay on track to achieve their business goals. Fitness franchising has become big business and it’s the low-cost market that’s taking the industry by storm. This year, 38% of the industry and 3.7% of the UK population are now represented by the low-cost sector. Fitting perfectly into the lowcost fitness franchise market with its cost-effective club model and affordable membership offer, énergie Fitness is the only fitness franchisor to operate exclusively in this sector of the market, experiencing first-hand how this new direction for fitness encourages a surge in investors. Recognised for its approach to innovation, énergie Fitness continues to sit at the forefront in fitness franchising, adapting

to meet the increasing demands of gym-goers. As part of a global brand refresh, last year énergie introduced a new signature training concept called thé YARD Club Edition into énergie Fitness gyms. thé YARD Club Edition classes have been built perfectly to offer a style of workout that won’t be found in other large budget or 24-hour gyms. This development has allowed énergie to bring a boutique-style experience which has seen such high demand across the UK directly into its franchised locations to offer an all-inclusive health and fitness package. The introduction of thé YARD is just one component of a new membership offer that truly drives énergie’s differentiation in the health and fitness market. A lowcost classic gym membership offer has been retained, providing a competitive, affordable and great value membership offer which has

been supplemented by a WOW! membership deal, offering an array of additional membership benefits for an additional monthly fee. The result is that 35% of members have opted for the WOW! membership, further driving differentiation in the market and providing franchisees with an additional revenue stream allowing them to occupy a unique space in the high-service, low-cost sector of the market.

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01 FINALIST

Home Instead Senior Care

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Home Instead Senior Care established 2005 Investment level £90,000+ Number of franchises 194 Sector Health + care

Not only is Home Instead Senior Care’s history full of compassionate stories but its continous commitment to care and franchising gained it the top spot in the Elite Franchise 100 list for the second year homeinstead.co.uk/franchise

Home Instead Senior Care was founded in

1994 in the US by Paul and Lori Hogan. It entered the UK market in 2005 when husband and wife, Trevor and Sam Brocklebank purchased the UK master franchise from the American founders. Back then there wasn’t a national company offering nonmedical, companionship-based homecare and in setting up the UK franchise, Home Instead created a new market for homecare based on a private-pay model. What was available at that time was a one-size fits all social care system funded by

local authorities – a system based around a basic check-list: getting the clients out of bed, assisting with washing, bathing and dressing and providing support with meals. That all changed with the arrival of the franchisor. Today, care is delivered through a network of 194 franchisees with Home Instead’s franchise model. While a national office sets the standard and puts systems and processes in place, ultimately the care is delivered locally. Services include companionship, light housekeeping, accompanying people to hobbies and appointments and personal care. These translate into an extremely varied offer as the client and their family truly dictate what they need and, more importantly, what they want. This allows clients to remain living independently in their own

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homes, where they feel most comfortable. No other care company specialises in care of the elderly and this gives Home Instead a clear focus. It informs everything the franchise does – from the recruitment and training of caregivers and the leadership and development programmes for franchisees, to thought leadership and marketing campaigns and the model developed for franchisees to engage with their local community. Home Instead is unique in many ways. Firstly, there’s great continuity of clients receiving care from a familiar person whom they have been matched with based on shared interests. Secondly, the franchise offers a minimum care visit of an hour. Thirdly, the carers needn’t wear any uniform as they’re seen as

a barrier. Fourth, the carers and clients develop the care packages together so they are bespoke to the client’s needs. And finally, the franchise offers clients an hour’s visit once a month or a one hour visit three times a day. In 2016, the Brocklebanks were starting to look at the future of the UK business and how their vision for the brand could grow and live on in the years to come. The UK became such a significant market for Home Instead, as it was the company’s largest non-US market so when Paul and Lori Hogan learned there was the opportunity to re-acquire the UK business, they jumped at it. Today, the UK operation is widely recognised as the leading homecare franchise business with more outstanding ratings from the care sector’s regulatory body, the Care Quality Commission, than any

other homecare provider. Home Instead has been also named the number one most recommended homecare company in the Homecare Awards 2018. These awards are based on independent reviews by clients, their friends and family. The company’s mission is to become the most admired care company in the UK by changing the face of ageing. And being given the gold in the Elite Franchise 100 for a second time proves the franchisor is on its way.

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A-Z A

ActionCOACH .......................... pg 114

easyCoffee .............................. pg 37

Mac Tools ................................ pg 85

Sandler Training ....................... pg 40

Anytime Fitness ....................... pg 70

easyStorage............................ pg 54

Mad Science ........................... pg 71

ServiceMaster Clean ............... pg 79

Apollo Blinds ............................ pg 16

énergie Fitness .........................pg 120

MagiKats Maths and English ... pg 14

Shuttercraft ............................. pg 69

Autosmart UK ..........................pg 67

Esquires Coffee ....................... pg 70

McDonald’s ..............................pg 118

Signs Express ..........................pg 35

Expense Reduction Analysts ... pg 96

Merry Maids ............................ pg 56

Snap-on Tools ..........................pg 116

Mess Around ...........................pg 15

Southern Fried Chicken ............ pg 77

MOLLY MAID...............................pg 102

Subway .................................. pg 108

B Barking Mad ............................ pg 61

Betterclean Services ................pg 32

FiltaFry ..................................... pg 20

Monkey Music ......................... pg 76

Suit the City ............................ pg 14

BoConcept ............................... pg 68

Fitness Space .......................... pg 14

Mr Electric ...............................pg 24

Surface Medic ........................ pg 16

Bodystreet ............................... pg 22

Furniture Medic.........................pg 17

Boogie Beat .............................pg 33

Bright & Beautiful ....................pg 49 Business Doctors ..................... pg 78 Busylizzy Family Club ............... pg 35

C Cafe2U .....................................pg 50 Caremark .................................pg 110 Century21 UK ...........................pg 34 CEX ..........................................pg 88 Clear Brew ...............................pg 20 ComputerXplorers ....................pg 12

Maintenance ............................pg 55

D Diamond Home Support ...........pg 17 Diddi Dance ..............................pg 40 Drain Doctor .............................pg 48

Swimtime ............................... pg 47

One Stop ................................. pg 36

Optic-Kleer .............................. pg 29

TaxAssist Accountants ............ pg 98

Oscar Pet Foods ...................... pg 77

Techclean ................................ pg 23

Headcase Barbers ....................pg 18

Ovenu ...................................... pg 44

The Creation Station ................ pg 94

Heavenly Desserts ................... pg 21

The Detective Project .............. pg 21

Heritage Healthcare .................pg 58

Papa John’s ............................. pg 100

Home Instead ..........................pg 122

PetStay ....................................pg 25

GutterPRO ................................pg 22

I InXpress .................................. pg 104

Photography for Little People ... pg 11 Pink Spaghetti ......................... pg 43 Platinum Business Partners ......pg 33 Platinum Property Partners ...... pg 90

Concept Building Solutions .......pg 33 Countrywide Ground

Premier Education Group ......... pg 66

Puddle Ducks ........................... pg 72

Jackson Fire & Security ............pg 25

Radfield Home Care ................. pg 42

Kall Kwik ................................. pg 41

Really Awesome Coffee .......... pg 45

Kumon ..................................... pg 44

Recognition Express ................ pg 30 Revive! Auto Innovations ......... pg 82

Dream Doors ............................pg 63

Driver Hire ................................pg 106

Little Learners ...........................pg 64

Right at Home ......................... pg 80

Dublcheck ................................pg 46

Little Voices ............................. pg 28

Riverford Organic Farmers ....... pg 52

DYNO .......................................pg 89

Local Assist ............................. pg 13

Rosemary Bookkeeping ........... pg 26

Rhythm Time ...........................pg 62

The HR Dept ............................ pg 86 Trophy Pet Foods ..................... pg 73 TruGreen Professional ...............pg 25 Lawncare..................................pg 25 Turtle Tots ................................ pg 57 Tutor Doctor ............................ pg 112

V Vodafone ................................ pg 61

W Warrens Bakery ....................... pg 38 Wagging Tails ....................... pg 19 We Love Pets .......................... pg 29

Z Zerodrytime .......................... pg 26

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1 -100

ELITE FRANCHISE 100

Jackson Fire and Security

PetStay

TruGreen Professional Lawncare

Zerodrytime

Rosemary Bookkeeping

Little Voices

Optic-Kleer

We Love Pets

Recognition Express

Betterclean Services

Platinum Business Partners

Concept Building Solutions

Boogie Beat music and movement

Mad Science Group

Puddle Ducks

Trophy Pet Foods

Monkey Music

Oscar Pet Foods

Southern Fried Chicken

Business Doctors

ServiceMaster Clean

Right at Home UK

Revive! Auto Innovations UK

Mac Tools

The HR Dept

CeX

DYNO

Platinum Property Partners

Century21 UK

Busylizzy Family Club

Signs Express

One Stop

easyCoffee

Warrens Bakery

Sandler Training (UK)

diddi dance

Kall Kwik

Radfield Home Care

Pink Spaghetti PA Services

Ovenu

Really Awesome Coffee

Dublcheck Cleaning Services

Swimtime

The Creation Station

Drain Doctor

Expense Reduction Analysts

Photography for Little People

Bright and Beautiful

Tax Assist

ComputerXplorers

Cafe2U

Papa John’s Pizza

Local Assist

Riverford Organic Farmers

MOLLY MAID

Fitness Space

easyStorage

InXpress

MagiKats Maths and English

Countrywide Grounds

DriverHire

Maintenance

100

TOP 15

Suit the City

Subway

Mess Around

Merry Maids

Caremark

Apollo Blinds

Kumon

Tutor Doctor

Surface Medic

Turtle Tots

ActionCOACH

Diamond Home Support

Heritage Healthcare

Snap-On

Furniture Medic

Vodafone

McDonald’s

Headcase Barbers

Barking Mad UK

ènergie fitness

Wagging Tails

Rhythm Time

Home Instead Senior Care

Clear Brew

Dream Doors

FiltaFry

Little Learners

Heavenly Desserts

Premier Education Group

The Detective Project

Autosmart International

Bodystreet

BoConcept

GutterPRO

Shuttercraft

Techclean

Esquires Coffee

Mr Electric

Anytime Fitness 49

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I CREATED A BUSINESS FOR MYSELF NOT BY MYSELF. I’M A FRANCHISEE. THIS IS MY MCDONALD’S.

‘Ever since I was young, I’ve wanted to build my own business. Having worked in the technology sector for over a decade, I knew what it took to manage large teams and how to be commercial – this experience set me up perfectly for becoming a franchisee.’ Reema, Franchisee in North London

SEARCH ‘MCDONALD’S FRANCHISING’

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I DIDN’T START-UP. I BUILT UP. I’M A FRANCHISEE. THIS IS MY MCDONALD’S. ‘Building a business is something that I’ve always wanted to do. Working in the property industry was a great grounding for learning what makes a business tick, but it was the level of support I get as a McDonald’s Franchisee that really reassured me to change career – I am running my own business, and I’ve been supported by a global brand the entire way.’ Paddy, Franchisee in Northern Ireland

SEARCH ‘MCDONALD’S FRANCHISING’

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