October/November 2023
AUSTRALIA & NEW ZEALAND
Polyflor Tempur Giveaway Polyflor is teaming up with Tempur in our biggest and most exciting giveaway to date. We are giving away up to $405,000 AUD of prizes including:
. 27 mattresses up to $13,000 each.
. 90 sets of pillows valued at $598.
Running from the 1st of October 2023 30th of June 2024. Scan the QR code how to participate
Shoreline Oak 4078
and see our *terms and conditions.
Polyflor Australia www.polyflor.com.au 1800 777 425
All Polyflor ranges included
Contents
3
vol 41 no 5
Company Profile
Editor’s Note
14
The Australian Select Timbers difference
Technical Bulletin 16
Easy seam solution for net fit linoleum
Focus On 20
Q & A with Polyflor
Feature 22
Timber Floors and Accessories
Window Furnishings 34
Behind the seams
Spotlight On a Franchisee 36
Andersens Hervey Bay
Welcome to the October / November 2023 issue of Flooring Magazine. Inside this issue you will find our feature on timber floors and accessories, where Andrew Favelle from Abbey Timber explains how misinformation about native forest harvesting is having a devastating impact on our industry. Favelle’s article shares an insider voice on this divisive topic and is an informative read. Also, in the issue is our Q & A with Scott Foster from Polyflor. Foster discusses Polyflor's focus – to bring quality vinyl that reaches all key criteria in functionality, design and longevity. Please feel free to contact me directly regarding any company events, industry news and or new product information by email at – michelle@ elitepublishing.com.au Take a look at our new website, join our growing online community, and visit us on Facebook and Instagram. Until next time, enjoy your read.
Industry News 38
A comprehensive review of Australia’s immigration system
Design & Trends
Michelle Cammiade Editor
46
Explore the latest trend report from Feltex
Front Cover Australian Select Timbers www.asttimbers.com.au
Flooring Magazine is on: @flooringmagazineaustralia @flooringmagazineaustralia
Flooring October/November 2023
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News
4
Cambodian Children’s Fund 2023 Gala
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n Christmas Day in 2012, Brett and Leanne Sturgess told their three sons that instead of gifts this year they would, as a family, be sponsoring a child, a young boy, in Cambodia.
over $120,000 and 24 new children were sponsored. On Friday the 20th of October 2023, the first fundraiser gala in Melbourne was held in the Great Hall at the NGV. The gala was attended by many Flooring Industry members and was a huge success. Raising over $250,000 and connecting 24 sponsors with children in need along with three grannies.
“They were very excited and happy about that. And we chose Sam [Samean] as our new family member. So that was the start of our journey,” says Brett. Nine years later, and around the same time, the family sponsored another boy - their third child - through the Cambodian Children’s Fund (CCF) Sponsorship Program, this time in memory of Brett’s brother who passed away in 2021. Now, a decade on from first becoming sponsors, Brett and Leanne, from Brisbane, Australia, have three children and a granny living in one of the poorest parts of Cambodia as part of their extended family. They have welcomed them as new additions to the Sturgess fold, embracing them as if they were their actual relatives. “That’s our CCF family,” says Brett. “Sponsoring has been amazing for us. The transparency and openness are key. You’re not just giving money to an organisation and that’s it, there’s no experience after that.
There is a real connection, you’ve got another family member.” Brett recently became an Advisory Committee Member for the CCF Australia Board, bringing his experience and knowledge as a successful businessman to the table. Brett came across CCF by chance in 2011 at a time when he and Leanne were looking for a cause or charity to support. He happened to catch a segment on a breakfast show interviewing Scott Neeson, the founder of CCF, and the work he was doing to help impoverished children and families in Cambodia. Brett is Managing Director of MJS Floorcoverings, founded by his late father and mother in 1967. He was fascinated by the story of Scott Neeson, a former President of 20th Century Fox International who gave up his Hollywood career and life to move to Phnom Penh and start CCF. In 2018, Brett and Leanne organised a fundraiser for CCF in Brisbane and in 2019 returned again to Cambodia, this time with five couples from the fundraiser who wanted to visit too. They hosted the inaugural gala dinner in Brisbane in October 2022, raising
Flooring October/November 2023
Brett’s mantra for life is to leave a positive imprint and the world in a better place through giving back. Sponsoring a child is one way that he can fulfill this wish and leave a legacy behind, knowing that he has contributed towards giving vulnerable children in Cambodia the chance of a better life. “People think they can’t do enough to make a difference, so don’t do anything at all. But if we all did a little bit, it just adds up, and it changes the world we live in. We can make a different world.” To find out how you or your business can get involved in this worthy cause visit the CCF website - https://www. cambodianchildrensfund.org s
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Featured: Opulent Weave 10 Silk
Biophilia focuses on human’s innate love of nature, suggesting a genetic connection to the natural world built through centuries of living in agricultural settings.
Discover the trend report www.feltex.com
News
6
Makinex cerebrates at Pro Tool Awards
M
akinex, an Australian owned leader in innovative solutions for the construction, industrial, and commercial sectors, has been awarded three prestigious awards at the 2023 USA-based Pro Tool Innovation Awards. Makinex was honoured with awards for their Hose2Go, Mobile Charge Pod, and Dual Pressure Washer 4000 products, garnishing recognition for their expertise in creating cutting-edge innovations that address the needs of professionals seeking enhanced efficiency and productivity. The Pro Tool Innovation Award is a respected institution in the industry celebrating product innovation for over a decade. This year, 99 different manufacturers and brands submitted over 465 products in dozens of categories. The award is voted by a panel of judges, composed of contractors, construction business owners, tradespeople, and media professionals. Winning a Pro Tool Innovation Award is a testament to a product's quality, innovation, and its ability to meet the real needs of professionals. John Stewart, CEO of Makinex, expressed his excitement about the three awards, stating,“We are honoured to receive these three respected awards at the 2023 Pro Tool Innovation Award Programs. The Makinex team always strives to deliver innovative solutions to our valued customers. These awards motivate us to continue pushing the boundaries of what's possible in our industry.” In a statement reflecting on the 11th annual Pro Tool Innovation Awards, Executive Director Clint DeBoer expressed admiration for the ongoing innovation in the industry. "This marks our 11th year of hosting the PTIA Awards, and each year we witness an
Flooring October/November 2023
increasing level of innovation from both large and small companies." DeBoer added, "Every Pro Tool Innovation Award celebrates a product developed by people who really believe that the standard we're used to is no longer good enough." Makinex continues to be at the forefront of innovation, providing incredible solutions to professionals worldwide. Makinex’s track record of delivering high-quality products, evident in their growing list of accolades, has solidified its position as a leader in the construction, industrial, and commercial sectors.
The Pro Innovation Awards Received by Makinex Product: Hose 2 Go Constant Pressure Water Supply Category Winner: Concrete/Masonry-Specialty The Hose 2 Go is a portable pressurised water solution designed to simplify tasks such as dust suppression and blade cooling. This pumpless system delivers 13.8L/3.65 gal of portable pressurised water (7-10psi) for up to 30 minutes, eliminating the need for manual pumping and complex electrics.
making it ideal for heavy-duty tasks. This machine boasts a remarkable three times speed in coverage compared to rivals, enhancing efficiency. Safety features, such as a front wheel lock, ensure user security, while its foldable handle, 24" precision-made surface cleaner, hose reel, and large wheels add practicality.
Product: Mobile Charge Pod Category Winner: Storage-On-Site The Mobile Charge Pod is designed to provide a simple and organised solution for on-site battery storage and charging. With six easyto-use lockers accommodating various tool and battery types, it offers convenience for contractors and tradespeople. This fireresistant design, crafted by and for Tier 1 Contractors, aims to reduce equipment loss and battery downtime. s
Product: 4000psi Dual Pressure Washer Category Winner: OPE-Pressure Washers, Gas The DPW 4000 is an all-in-one pressure washing solution that combines a pressure wand and rotary cleaner. It offers adjustable pressure control from 1000 to 4000 psi,
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News
7
VinylCycle Label
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he Vinyl Council of Australia (VCA), in conjunction with Good Environmental Choice Australia (GECA) have developed the VinylCycle Label to authenticate the claims of manufacturers and distributors of PVC products containing recycled PVC in Australia. Considering the Australian Competition and Consumer Commission’s (ACCC) March 2023 report on ‘greenwashing’ - in which 57% of reviewed environmental claims were judged to be potentially deceptive – the VinylCycle Label enables a claim of recycled content use that is clear, not misleading and communicates an environmental benefit, to be made and authenticated. Recycled PVC products may be environmentally preferable based on
Flooring October/November 2023
reduced demand for virgin PVC materials, reduced embodied energy and reduced amounts of PVC waste going to landfill. VinylCycle verification aids specifiers, procurers, and consumers in identifying products with genuine recycled content and supports informed procurement decisions, providing a means for product manufacturers to gain recognition for contributing to the circular economy of PVC and plastics more generally. It further provides a system to help maintain identification of recyclate through the supply chain from waste recovery to product use.
consist of the manufacturer or distributor stipulating the minimum percentage of recycled PVC content in a particular product range, with authentication available to applicants claiming at least 10% of the PVC compound (by weight) constitutes recycled PVC. GECA performs the assessment of the claim through their ‘Claims Authentication’ service. To find out more about the VinylCycle specification and claims authentication process, please visit https://www.vinyl.org.au/ vinylcycle. s
The ‘VinylCycle Specifications for the Verification of Recycled PVC Content Claims in PVC Products’, available at the Vinyl Council website, outlines the criteria for the verification of products claimed to be made wholly or partially from recycled PVC. Claims
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Product Update
Intelligent Cleaning Technologies
Polivac Predator MKIII
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Polivac’s second generation Predator MK1
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ntroducing Australian designed and built, second generation Predator MK1. Designed for maximum performance and total portability for large or small scale carpet cleaning, the Predator packs more punch than units twice its size. The heart of the Predator is a powerful high performance Plunger pump, driven by a Marathon motor.
Polivac 2nd Generation Predator MK1
Polivac Turbo Force Tile & Grout cleaning Tool
Polivac AUTO Terminator Plus
The European style fiberglass body of the machine can accommodate 100 litres of solution in the freshwater tank and 45 litres of dirty water in the recovery tank. The vacuum function of the machine is looked after by top of the range Ametek brand two stage motor. Both the pump system and the two vacuum motors are fitted on a strong yet light weight frame for easy access and maintenance. The remarkable Polivac second generation Predator MK1 is plumbed with pulse hoses for less noise and vibration. Whilst the second generation pressure controller on this machine is designed for user convenience and easy maintenance.
Polivac Mini Terminator
Polivac Vortex Booster Box
Polivac Upholstery tool with clear window Contact Nearest Polivac Distributor
www.polivac.com.au
The Polivac second generation Predator MK1 is a versatile carpet extractor with a thermostatically controlled heater element designed to maintain water temperature up to 70 degrees Celsius. The recovery tank of the machine is equipped with a stainless steel dirt catching frame and a long-lasting dirt catch basket for user convenience. Both the freshwater tank and the recovery tank are patrolled by float switches for the users’ peace of mind so that the machine will never run dry nor overflow water into the vacuum motor chamber. This high-performance machine can reach 800psi with four jet wands and up to 1200psi with a Polivac turbo force spinner tool. Therefore, this machine can be used not only as a carpet extractor but also for tile and grout cleaning jobs. The optional auto fill, auto empty system can be installed on this machine which will improve user efficiency on jobs giving customers more value for the money. s
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New DESSO & Patricia Urquiola Carpet Tile Collection Step into the world of high-tech graphic softness with DESSO & Patricia Urquiola, a designer collaboration that redefines comfort, sophistication, and sustainability. Richly textured and imaginative, the design combines the tactile quality of textiles with the visual appeal of graphic patterns. •
Designer Collection
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Low circular carbon footprint
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Available in 12 distinctive colours
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Contains up to 60.7% recycled content
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Standard EcoBase backing with up to 80% recycled content
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100% recyclable
•
Cradle-To-Cradle Silver certified
www.tarkett.com.au
Product Update
10
DESSO and Patricia Urquiola carpet tile collection
T
arkett Australia is pleased to introduce DESSO and Patricia Urquiola, a unique collection that is 100% recyclable, with an impressively low circular carbon footprint.
Together with DESSO’s team of talented designers, Urquiola conceived a soft grid pattern that conjures a mesmerizing 3D effect. The result is a collection of tiles with a soft textured appearance and a great sense of depth. Available in a versatile palette of 12 colours – a careful balance of neutrals, muted tones and brighter accents – the tiles can be installed to create different effects to suit a broad range of workplace and hospitality settings.
Continuing its tradition of working with world-renowned creatives, Tarkett has teamed up with celebrated architect and designer Patricia Urquiola to deliver this richly textured and imaginative collection that combines the tactile quality of textiles, with the visual appeal of graphic patterns.
"For this collection, we looked to knitwear and woollens for inspiration. We wanted to create a flooring system with a tactile feel that is extremely comfortable underfoot. Using a striking 3D effect, we were able to create a surface that gives a sense of softness and volume," said Patricia Urquiola.
A true collaboration The collaboration began with an invitation from DESSO to Urquiola to visit its Carpet Design Centre in the Netherlands. Attracted by her clear design vision and her commitment to circular design, the DESSO team quickly established a fluid dialogue with Urquiola. Together, over a period of 18 months, they embarked upon a journey of research and experimentation, designing and developing a versatile tile collection that carries all the hallmarks of Urquiola's distinctive design approach and fits seamlessly into a variety of workplace and hospitality settings.
Launched at Salone del Mobile earlier this year, Urquiola's debut collection for Tarkett evokes the soft qualities of knitwear and woolens. From the outset, the Milan-based designer wanted to avoid the organic lines so prevalent in current interior design projects. Instead, Urquiola looked to the grid structures of woven textiles like tweed and boucle for inspiration.
Flooring October/November 2023
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Product Update
11 macro, but is united by her rare ability to build an empathic connection with the user.
Shared responsibility Crucially, DESSO and Urquiola shared a common vision to make a carpet tile collection with the lowest possible environmental impact. The only carpet tile manufacturer with a closed-loop recycling system, Tarkett limits the use of virgin raw materials for new products and avoids common, carbon-emitting options such as incineration and landfill at product end-oflife. This closed-loop system ensures that DESSO carpet tiles record an impressively low circular carbon footprint - one that Tarkett is continually working to shrink even further.
"At our Design Centre, the designers we collaborate with are able to work with our team of experts to tailor each 'ingredient' of a carpet tile. They examine every step of the manufacturing process to create a truly unique design," said Ludwig Cammaert, Tarkett EMEA Director of Design, Technical Development for carpets. "It's also inspiring for our in-house designers to work with external designers, as they bring different views and perspectives to the process. Together we speak the language of design."
di Milano where she graduated under the mentorship of Achille Castiglioni. She founded Studio Urquiola in 2001 together with her partner, Alberto Zontone. It operates in the fields of industrial product design, architecture - including hotels, retail spaces, residences, exhibitions and installations - art direction and strategy consulting. Her work spans typologies and scales, from micro to
The DESSO and Patricia Urquiola collection is 100% recyclable, designed to be disassembled so the components can be easily recycled into raw material for new carpet tiles. The circular carbon footprint of the collection is 1,03 kg CO2/m². The collection was unveiled at Masterly, The Dutch in Milano, a showcase at the Dutch pavilion during this year's Salone del Mobile in Milan, Italy. Located in the aweinspiring Palazzo dei Giureconsulti, DESSO's collections were exhibited alongside the best in Dutch design, fashion and photography. s
About Patricia Urquiola In contemporary design and architecture, Milan-based Patricia Urquiola needs no introduction. Light-hearted and poetic yet detail-focused and pragmatic, her work is distinguished by her innovative and playful approach to materiality and processes. Originally from Oviedo, Spain, Urquiola studied architecture and design at the Universidad Politecnica de Madrid and completed her studies at the Politecnico
Flooring October/November 2023
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Product Update
12
Healthy living by Dunlop What is Asthma? Asthma is a medical condition that affects the airways - the breathing tubes that carry air into our lungs.When exposed to certain asthma triggers such as cold air, exercise, pollen, and viruses the sensitive airways react. They can become red and swollen (inflamed) which causes the airway muscle to tighten and produce excess mucus (phlegm). This makes the airways narrow and difficult for a person to breathe. Common Asthma symptoms include: • Shortness of breath • Wheezing • Coughing • A feeling of tightness in the chest
and allergies, carry the Sensitive Choice blue butterfly logo. Funds raised by the Sensitive Choice program contribute to research and education led by the National Asthma Council to reduce the health, social, and economic impacts of asthma and allergies both in Australia and overseas. For more information about Heartridge’s Partnership with Sensitive Choice please visit, https://www.dunlopflooring.com.au/ envirofirst/sensitive-choice/ Heartridge Hybrid and Vinyl Planks offer easy maintenance, reducing potential triggers like dust mites, mould, and other contaminants. The products undergo strict manufacturing processes, ensuring compliance with or even surpassing Australian industry standards.
Asthma is a manageable health condition. Although there is no cure yet, with good asthma management and education, people with asthma can lead normal and active lives.
What is the Sensitive Choice program? Since 2006, Sensitive Choice has helped millions of consumers worldwide live better with asthma and allergies. It is a community service program created by the National Asthma Council for all of us who want to breathe purer, cleaner, fresher air and reduce allergic reactions. The program is designed to help identify asthma and allergy-aware products and services. You will find the Sensitive Choice symbol from bedding to building products, air purifiers, paint, and all our Heartridge Hybrid and Vinyl Products. Why Choose a Sensitive Choice product? Products and services with the Sensitive Choice blue butterfly have been assessed by an independent expert panel. Only products and services that have been approved through this rigorous review process and provide a potential benefit to someone with asthma
Flooring October/November 2023
For over a decade, Heartridge Flooring has strongly upheld its commitment to enhancing the well-being of households across Australia with a steadfast dedication to delivering products that foster a healthy living environment. Heartridge has tirelessly invested in testing resources and procedures facilitated by regulating bodies like the National Asthma Council of Australia. These tests involve various measurables, from indoor air quality to durability, ensuring that every product meets the highest standards of safety and performance. Heartridge Flooring's dedication to these strict quality measures has earned them a reputation as a trusted partner for builders and homeowners who seek not only beautiful and durable flooring but also the assurance of a truly healthy home.
Many flooring products contain phthalates, a chemical compound linked to health issues. Fortunately, Heartridge products are phthalate-free, promoting a cleaner and fresher indoor air for your family. You can trust that Heartridge floors boast an E0 formaldehyde emissions rating, signifying minimal emissions of this colourless yet powerful gas classified as a Volatile Organic Compound (VOC). Investing in asthma-friendly flooring with Heartridge is a commitment to the well-being of you and your loved ones. When you choose flooring products designed with asthma sufferers in mind, you are opting for a cleaner, healthier, and safer environment. The New Summerhill Hybrid and Vinyl range has been approved by Sensitive Choice and is now available. For the full list of Heartridge products, visit the website - www.heartridge. com.au s
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Company Profile
14
The Australian Select Timbers Difference Article by Philip Ashley Over the last ten years, prefinished engineered timber flooring has become the fastest growing flooring type in Australian homes and commercial interiors. Engineered timber flooring and cost-effective flooring types like laminate and hybrids are in high demand and flooring wholesaler Australian Select Timbers sources the best materials to create stunning flooring to suit all purposes. Australian Select Timbers pride themselves on their passion, motivation, and dedication to being one of the most trusted flooring wholesalers in Australia. Thus, still being their tag line today, Alex Gong the Managing Director stated that “Our passion is to our customers, we value feedback and continually reassess our performance based on what our
Flooring October/November 2023
customers say about our product and the service we provide. Our customers’ experience should always be of the highest order and there is nothing more precious than their positive response.”
Alex takes little credit for their success, saying,“No one in our team is more important than another; everyone is passionate and dedicated on working together to achieve our quality and performance goals.” From humble
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Company Profile
15 All Australian Select Timbers products are developed in-house and manufactured through some of the biggest flooring powerhouses in the world. With continual updates to technology, they welcome change in the future to ensure they provide the most sustainable and responsibly sourced products. With adaptability through change within the ever-growing market of flooring options, Australian Select Timbers is proud to present the best flooring options at the best possible price for all their customers. Australian Select Timbers brings the flooring industry stylish, sustainable, sophisticated, beautiful floors. As their name suggests, Australian Select Timbers source the best material to create flooring masterpieces. All with designer appeal in mind and sourced from high graded and forestry managed hardwoods their engineered timber collections are all certified to Australian standards. In addition to ensuring a quality product, an extensive range of tests have been conducted to ensure products meet emissions, slip, thermal resistance, fire ratings, and durability standards.
beginnings in 2010 in a very small three hundred square metre warehouse, and even today with growth into over 10,000 square metres of space, the company still has all of the bones and culture of an approachable small family-owned business.
A Trending Product Australian Select Timbers offers 14 brands of flooring across 30 collections including timber, hybrid, and laminates, plus their floor care and colour coordinated accessories ranges. Constantly seeking out new innovations within the flooring industry, the
Flooring October/November 2023
rise in popularity for timber can be attributed to a more astute end-user seeking out products that are environmentally conscious, long wearing, design driven and cost effective. Pre-engineered timber flooring is a two layered flooring type composed of a hardwood surface layer and a plywood multi core backing. It was developed as a cost-efficient answer to the usual problems of solid timber flooring, all without sacrificing durability and appearance. Due to the increase in hardwood types and material availability, it’s become a popular choice for timber flooring in recent years.
The Team Their accounts, sales, support, marketing, and operations team are highly motivated to assist with all enquiries and are ready to help customers achieve their flooring goals. Australian Select Timbers continues to work with their manufacturers to ensure their product benefits from advances in technology, latest design trends, product quality and performance. Alex said, “Customer service is our core and our culture. Our goal is to remain the most trusted brand in the industry.” With these credentials, Australian Select Timbers is the true point of difference. web www.astimbers.com.au s
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Technical Bulletin
16
Easy seam solution for net fit linoleum Brought to you by Forbo Flooring Systems
Arriving soon: Easy to use Marmoweld ETU for linoleum flooring installation Linoleum sheet joins often do not require heat welding. Accurately installed net fit seams present a clean and distinctive appearance with long-lasting quality. Unlike vinyl, well-cut linoleum joins will not shrink over time and offer an improved visual aesthetic. Traditional heat welding is only typically required when specified for specific healthcare applications and building codes. Net fit seams are particularly suitable for plain colour linoleum options such as those found in the Marmoleum Solid collection. This approach streamlines the installation process and offers a cost-effective solution without compromising quality.
Introducing Easy-To-Use Marmoweld colourmatching. Marmoweld ETU is a purposebuilt product/paste developed for Forbo Marmoleum installations.
Any adhesive residue at the joint should be removed with a damp cloth. A correctly cut seam with a slight undercut will naturally close as the adhesive cures, ensuring a tight and durable flooring solution.
When the linoleum sheet is placed into the adhesive and rolled, the adhesive fills the under-bevel area of the seam, creating a seal or gasket that prevents moisture and dirt from seeping into the seams. Seams should always be cut and rolled while the adhesive is still workable to prevent peaking.
Flooring October/November 2023
Next-level invisibility with the new Marmoweld ETU While tight hairline joins are often an accepted visual, a new development offers even more invisibility at the seam and the option to avoid using traditional welding methods.
Marmoweld ETU streamlines the application process, offering a faster and simpler alternative to traditional heat welding, eliminating the risk of damage caused by grooving, burning and scalping seams. → 18
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A NEW ERA OF LUXURY VINYL TILES
Introducing Forbo’s new Allura flex” LVT collection. Engineered with a double glass reinforcement for exceptional dimensional stability while remaining incredibly easy to cut and install. Choose from two wear layer options: 1.0 mm – The ultimate heavy-duty choice for heavy commercial applications, providing unparalleled durability and acoustic comfort. 0.55 mm – True-to-life designs with impressive acoustic performance. Available in over 64 stunning and modern designs to transform your space.
Discover the new collection at: www.forbo-flooring.com.au/allura
Image: Allura flex 60064 | whitewash elegant oak
Technical Bulletin
Marmoweld ETU fills the hairline gaps in the butt-joined seams, effectively preventing water and the accumulation of debris from the surface. The outcome is an almost invisible seamless integrated seam that significantly enhances the overall appearance. ETU can also be used for door jamb gaps, minor mishaps, damage and nicks.
Seam welding with Marmoweld ETU Other than healthcare where specific building codes require conventional heat welding, for all other applications, Marmoweld ETU can offer an effective alternative to traditional welding rods.
Marmoweld ETU streamlines the application process, offering a faster and simpler alternative to traditional heat welding. Butt joins and 1mm gaps can be quickly and efficiently finished with a jar of Marmoleum ETU and the supplied applicator. Unlike conventional weld installation, there is no need to wait for the adhesive to dry before application.
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Immediate occupancy is also possible. One jar of Marmoweld ETU is equivalent to numerous rolls of traditional welding material. The new Marmoweld ETU is available across popular colours and will soon be available in Australia and New Zealand. To express your interest, please visit www. forbo-flooring.com.au/marmoweld-etu, email info.au@forbo.com or call 1800 224 471. For comprehensive information on net fit seam installation for Marmoleum, visit www. forbo-flooring.com.au/installation, watch our video tutorial and download our installation guidelines. s
Focus On
20 Q & A with Polyflor
S
ince launching in Australia and New Zealand in 1963, Polyflor have proudly offered their customers a wide variety of flooring solutions to suit any need – aged care, retail, residential, healthcare, residential, you name it. Their range of products caters to those looking for superior quality but also to those after unique solutions like sustainable slip resistance, acoustic noise reduction, rubber and sports flooring. Owned by James Halstead PLC, in London UK with Polyflor Ltd as its manufacturing sister company. They offer their customers the benefits of versatility, international quality and choice. Flooring Magazine recently sat down with Scott Foster, Managing Director APAC Region to discuss all things business.
Polyflor has over 60 years of experience in the Australian market. What is the Polyflor story? In 1992, Polyflor Ltd became directly involved in the Australian flooring market with the purchase and strengthening of the company responsible for the distribution of Polyflor in Australia. Since then, the business has been further strengthened, and now includes a sales presence in all states, and warehousing in Queensland, New South Wales, Western Australia, South Australia, and Victoria. Up until today Polyflor Australia continues to strengthen its portfolio and strive for ethical and environmentally conscious practices.
Polyflor specialises in vinyl flooring that is stylish yet durable and low maintenance available in sheet, planks and tiles. Walk us through the Polyflor product range. Polyflor offer an extensive range of classic to eclectic styles with a variety of applications in residential and commercial environments. The one thing that remains the same across every range is Polyflor’s focus to bring quality vinyl that reaches all key criteria in functionality, design and longevity. Polyflor’s sheet, plank and tile vinyl include a wide set of applications in various sectors. This includes education, health care, aged care, business offices, hospitality, retail and public leisure. Our specialised flooring includes our Static Control flooring, designed to eliminate electrostatic discharge, a requirement in many medical environments. Our Sports range, perfect for use in schools and sport centres were strong underfoot resistance and longevity are required. Our Acoustic range provides reduction of impact noise, as well as our Rubber flooring which provides durability and comfort in public buildings such as shopping centres, airports and hospitals.
Flooring October/November 2023
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Focus On
21 Resiloop of which it is both founding members. Recofloor is the industry’s leading vinyl recycling take-back scheme. Resiloop is an ARFA initiative to research and design an Australian resilient flooring product stewardship scheme. The scheme includes principles of contributing to a circular economy, climate contribution and behaviour change around waste management. It aims to increase the recycling of resilient flooring, building onshore recycling capacity and driving sector wide change.
Your strength lies not only in the quality of the products that you manufacture, but in the fullrounded service offered to your customers. Explain the Polyflor service offering. Polyflor’s success is our customer focus. We have an open line of conversation with our contractors, specifiers, and end users to ensure that we are achieving a smooth process from production to delivery. Polyflor is proud of our extensive range of flooring solutions suitable for any installation. Our dedicated personnel within the salesforce, technical departments and design team provide comprehensive customer support. Polyflor has developed an extensive network of agents, distributors, and wholly owned subsidiaries in a variety of markets to ensure premium quality in our products and sample availability.
This is exemplified by utilising the Ecospecifier Global GreenTagCertTM scheme and EPD (Environmental Production Declaration). The use of these third parties gives consumers the confidence and legitimacy of Polyflor’s efforts in ethical and conscious manufacturing. In addition to this Polyflor has achieved maximum rating points in the Green Building Council Australia (GBCA) and New Zealand Green Building Council (NZGBC) Green Star rating tools. Polyflor Australia is also a signatory to The Vinyl Council of Australia Product Stewardship Program, ensuring that the entire life of vinyl products is reviewed and addressed to minimise environmental and safety issues within the vinyl industry. Polyflor is involved in initiatives, such as RecoFloor operating across the UK and
Looking ahead, what plans have you got for the future of Polyflor? Polyflor is excited to announce our biggest giveaway to date spanning across nine months in collaboration with Tempur starting in October 2023. Additionally, Polyflor is looking forward to introducing ranges exclusive to Australia. s
Polyflor strive to be an environmentally and economically sustainable business, recycling and reducing waste and being as carbon neutral as possible. Discuss the ways in which Polyflor is committed to minimising their environmental footprint. The vision of our business model is fully encompassed by the Three Pillars of Sustainability, which focus on the synergy between Environment, Society (people) and Economics.
Flooring October/November 2023
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Timber Floors & Accessories
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Collective action for a strong and sustainable industry
Feature
Article by Andrew Favelle, Abbey Timber
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bbey Timber is a third-generation family owned business trading in Moorebank NSW, that specialises in the supply of building materials to the trade. We feel it’s important to educate our fellow industry colleagues about the situation we are facing in NSW as councils and politicians attempt to stop native forest harvesting. WA made the decision in 2021 to end native forest harvesting and as a result there are no commercial mills left in the country’s west. Meaning you cannot buy WA Karri, Jarrah and other WA species anymore and the small amount of material that is still available has increased up to 50% in cost. Victoria has also closed all native forest harvesting, effective end of 2023. This means you will no longer be able to buy Victorian Ash and all other Victorian species of timbers when the current stock dries up. Again, the small amount that may be available will be unaffordable to most. If NSW follows suit, it will destroy an industry already on the verge of collapse. You will no longer be able to buy commercial quantities of any NSW hardwood species and the small amount of private and plantation logs available will be sold at an inflated premium. The native timber sector is a responsible and sustainable industry contributing more than $2.9 billion to the NSW economy each year whilst employing more than 55,000 workers. Losing this industry in NSW will have a devastating outcome for rural communities that will also be felt in our big cities.
Flooring October/November 2023
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Timber Floors & Accessories
The Victorian Government paid out more than $895million dollars of taxpayer’s money to companies and employees directly impacted by their closure, that amount is said to be much higher in NSW if the government goes ahead with its plans.
Timber is the ultimate renewable resource • Sustainability – Is the ability to maintain a process over time without exhausting a resource. Australian native forests are managed by using some of the strictest guidelines in the world to ensure we have our precious resource available for future generations. For every tree that is harvested a new one is planted.
are selected for harvest. 88% of native forests in NSW are protected leaving 12% set aside for other uses including harvesting, of that only .03% is harvested annually. • Natural destruction – More than 5 million hectares were impacted in the fires of 2019-2020 across NSW. Managing our forests with sustainable practices helps to protect our forests more than you know. Without the practices our
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Forestry corporations are carrying out this figure will grow. • Carbon and climate change - Timber is the most renewable building product we have; it is also the only building product we have that stores carbon for the life of the product harvested. The carbon footprint left if we are forced to use other materials like concrete and steel will be devastating.
• Harvesting – Commercial harvesting of our native forests includes natural and reseeding of new growth, all part of a management system. Our forests are harvested using selective log practices, meaning that with months and years of planning only 10 trees for every 10,000
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Timber Floors & Accessories
24 I encourage everyone to visit the websites listed below where industry experts provide an informed analysis of the situation we are facing. We need your help to save our industry. • • • • • • •
Misinformation is having a devastating impact on our industry. Armed with the correct information on how our forests are managed and regulated, an understanding of the true environmental value harvesting has on our environment, respect for
the livelihoods for not only our rural communities but for those living in cities, cost of living concerns and so many other points, it is hard to understand that we are facing such uncertainty in our industry.
timberfacts.com.au timbernsw.com.au ttia.asn.au afca.asn.au tdansw.asn.au southeasttimberassociation.com fwca.org.au
Australian native forests are managed by using some of the strictest guidelines in the world to ensure we have our precious resource available for future generations. For every tree that is harvested a new one is planted. Let’s work together to keep the industry open. Add your voices to the campaign by contacting the NSW Premier Chris Minns and key members of his Cabinet. They need to hear from us now about what is at stake. You can join the campaign at www. timberfacts.com.au , where you’ll find campaign resources to add your voice. The timber industry has important new roles to play in the 21st century, but it remains at the heart of our communities. web www.abbeytimber.com.au s
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Timber Floors & Accessories
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The beauty of timber flooring Are you looking to breathe new life into your space? Whether you are a homeowner aiming to revamp your living area or a business owner seeking to create an inviting atmosphere for your customers, the right flooring can make all the difference. Clever Choice, an industry innovator, understands the transformative power of timber flooring and offers a range of options that can elevate your space to new heights.
Timber flooring is a timeless choice that exudes elegance and warmth. Its natural grains and rich tones provide a classic yet contemporary look that complements various interior styles. However, the benefits of timber flooring go far beyond aesthetics. With matching accessories for each product, we have the right scotia, trims and stair noses to ensure your space maintains its flowing style throughout your space.
Quality that lasts Clever Choice is committed to delivering quality that stands the test of time. With constant research and development efforts, their timber flooring is not just great quality; it's precisely what the market wants. Here is what you can expect: Durability: Clever Choice timber floors are renowned for their resilience. Their products are designed to withstand heavy foot traffic, making them an excellent choice for residential and commercial spaces. Versatility: Whether you prefer the warm, earthy tones of our Authentic Oak Range or the beauty of the Australian Timber Range, Clever Choice offers a huge choice of timber species and finishes to suit your unique style. Easy maintenance: Clever Choice makes it easy to maintain the beauty of your timber floors. Their products are designed for longevity, requiring minimal maintenance and offering long-term cost savings.
Clever Choice’s Oak and Australian Timber ranges will bring a timeless elegance that only the highest quality flooring can provide. For further information on the huge range of Clever Choice flooring contact the team at sales.qld@cleverchoice.com.au web www.cleverchoice.com.au s
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Timber Floors & Accessories
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Introducing Godfrey Hirst’s Corsica range
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odfrey Hirst’s commitment to excellence is exemplified in the Corsica engineered timber ranges, which offer a timeless and luxurious aesthetic for homes and commercial projects.
Herringbone and Corsica Chevron to the market. These parquetry-style products feature the four most popular colours from the Corsica Oak range, allowing for seamless integration within interior designs. Whether opting for the classic Herringbone pattern or the ever-popular Chevron style, the Corsica ranges offer endless design possibilities for both modern and traditional spaces.
Above: Corsica Herringbone, 310 Natural Oak Brush
Corsica Oak A Timeless Elegance: At the heart of the Corsica range is the Corsica Oak Engineered timber, featuring a genuine European Oak surface that captures the essence of natural beauty. The boards exhibit distinct knots and grains, replicating the authentic charm of oak timber floors. Offering a selection of contemporary colours, the Corsica Oak range combines clean aesthetics with character, providing a touch of luxury to any interior. The high-quality lacquer from Germany and the delicate brush veneer finish add a lasting touch of refinement.
Above: Corsica Chevron, 180 Coffee Oak The Art of Parquetry Parquetry, with its origins dating back to the 17th century Marquetry technique, continues to exude an aura of luxury and opulence. Developed for furniture making, parquetry involves intricately inlaying small pieces of wood into exquisite patterns. This flooring style gained rapid popularity across Europe, becoming the hallmark of formal rooms in palaces and mansions. Today, parquetry remains a symbol of timeless elegance, providing homeowners and designers with a captivating outlet for creative expression.
Flooring October/November 2023
Flooring serves as the foundational backdrop for any interior design, often occupying the largest footprint in a space. Godfrey Hirst’s Corsica engineered timber ranges offer a seamless blend of luxury and functionality, elevating the ambiance of any room. Whether you are a homeowner, renovator, or interior designer, incorporating Corsica Oak, Corsica Herringbone, or Corsica Chevron into your project is sure to create a lasting impression.
Above: Corsica Herringbone, 310 Natural Oak Brush
To experience the exquisite craftsmanship and quality of Godfrey Hirst’s Corsica engineered timber ranges, free samples are available to order via the website. Additionally, you can visit your nearest Godfrey Hirst stockist.
Above: Corsica Oak, 510 Coastal Oak Corsica Herringbone and Corsica Chevron Building upon the popularity of Corsica Oak, Godfrey Hirst has introduced Corsica
The Corsica ranges have a genuine French Oak Veneer and are PEFC Chain of Custody certified. Through the PEFC (CoC) certification, Responsible Wood (the national governing body for PEFC in Australia) promote best practice throughout the entire supply chain to make certain all products from forests are produced to the highest ecological, cultural, ethical and environmental standards.
Above: Corsica Chevron, 180 Coffee Oak
web www.godfreyhirst.com s
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Timber Floors & Accessories
Insurance protection that’s right for you
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he decision of what to lay in what part of a home can be daunting. It is not something that is easily rectified and the long-lasting effects if one gets it wrong can go on to annoy you until you change it or move home – neither option is cheap. Timber flooring is without doubt a front runner of choice given its durability, style, versatility and, these days the huge spectrum of style choices. There are drawbacks in some cases where timber and water obviously don’t mix but those matters can be dealt with by listening to the professionals and choosing the right floor for the right area. Installation of timber flooring is an art and, in some floors, we see itself as art. Just like the variety of timber flooring, insurance for timber flooring contractors is not all the same. Even the most experienced can find themselves in a sticky situation if things go wrong so clarity of what your insurance covers is of the utmost importance. Does the insurance cover faulty workmanship? What is faulty workmanship?
Who was at fault? What about reputational damage to the contractor and supplier? FloorInsure have been insuring flooring contractors and retailers for over 20 years. They are the longest serving insurance broker to our industry so just like any business, experience means surety and security. They know what you need and how to do it best. FloorInsure is a subsidiary of Ian Jones Insurance Brokers Pty Ltd, Insuring business across Australia for 37 years. Ian Jones - Dip Fin Serv (Broking), ANZIIF (Snr Assoc) CIP. web www.floorinsure.com.au s
your industry your insurance your broker FloorInsure – the most experienced insurance broker to the flooring industry, just like you… > ALL Flooring Contractors > Timber Floor Supply & Installation > Carpet & Flooring Retailers > Commercial Flooring Equipment Suppliers > Flooring Warehouse & Logistics > Flooring Inspectors
Our experience and understanding of the flooring industry allows us to source policies specifically suited to your business.
For more, call 1800 607 204 or visit floorinsure.com.au
18 months on -
Newfurn’s RTO going from strength to strength Over 18 months ago, Newfurn’s Registered Training Organisation (RTO) the Chillingworth Training Institute (CTI) officially established itself to combat the growing need for skilled labour in the retail flooring covering industry. of qualified inhouse trainers to the building of an inhouse training facility, the CTI has now got the foundation to ensure future success. With so much going on, its no wonder CTI is setting the standard for apprenticeship training. Here is just a summary of what has been achieved in the past 18 months:
Newfurn, the parent company to brands such as Choices Flooring and Style Flooring and Interiors, launched the CTI in direct response to the shortage of skilled installers for retail floor covering and installation services within Australia, with the hope of establishing its future presence into New Zealand. The CTIs training lineup boasts an array of qualifications, from the MSF30822 Certificate III in Flooring Technology to the upcoming addition of the MSF31018 Certificate III in Interior Decoration Retail Services along with several other accredited courses. Within the past 18 months, Newfurn has developed a core infrastructure of tools and support to ensure the CTI succeeds for years to come. Newfurn CEO Mr Andrew Lewis stated that the last 18 months has been about discovery and ensuring we had the processes in place to succeed. From the sourcing of State Government funding to the development of sound training tools, the employment of an RTO Manager, student services, and a number
The cornerstone to Newfurn’s training model is their state-of-the-art learning management system (LMS) software, Digido, which delivers contemporary hybrid learning of underpinning skills and knowledge as a personalised experience for individuals. Digido’s interactive software, blends real on the job learning with propositional on-line teaching, through its unique hybrid platform and model. The outcome provides apprentices and learners with robust individual learning experience through “anytime, anywhere, any device” learning. Since its initial development in 2017, Digido has continually been enhanced to enable greater training for onsite apprentices with anew set of learning resources that include video content to help bring trade qualification education into the 21st century.
Qualified inhouse Trainers & Assessors Newfurn recognised that no matter how many tools or processes are in place, the success of any good training organisation comes down to the knowledge and expertise of the trainers themselves. As such, Newfurn employed several well-respected full-time industry-based trainers to head up their training and deliver their
years of collective knowledge to students entering the flooring industry. Positioned across Australia, CTI’s qualified trainers have collectively over 100 years’ experience within the floor covering industry. CTI’s trainers and assessors include William Tree (NSW), Lee Tollett (QLD/NSW/ACT), Kym Nisbet (WA/ SA) and Mark Willis (VIC/TAS).
Funding Newfurn has worked hard over the past year to secure government funding from State Governments within Australia. To help train apprentices and support retailers, the funding from a majority of States allows the CTI to further enhance its offering whilst providing opportunities to expand their presence with more qualified trainers and advertising.
Specialised locational training projects In June 2023, CTI apprentices from Western Australian and South Australia helped transform Basildene Manor in Margeret River WA. Part of the Grand Mecure, the property features 19 rooms and suites close to wineries, restaurants, cafes, and recreational activities. Given the the building was a National Trust it was a great opportunity for CTI apprentices to be able to learn on how to install Brittons Axminster patterned carpet to the rooms, common areas and the stairs. It is very rare that apprentices get the opportunity to learn their trade on such a complex project and were guided through the planning, floor preparation and installation methodology in such an iconic building.
Further onsite training has included another Axminster project in Hobart Tasmania as well as the initial floor installation at the CTI Training Facility at Newfurn Central Office Melbourne.
Training facility In September 2023, Newfurn unveiled their new state of the art inhouse training facility at their Newfurn Central Office in Melbourne. The CTI Training Facility is a 160sqm internal house with four bedrooms, kitchen, dining, hallway and lounge with an internal staircase. The first group of apprentices from across Victoria converged on the facility to prepare and install different categories of flooring. At the launch, Newfurn CEO Andrew Lewis stated that the facility will allow our trainers to train apprentices and partners in a facility that depicts real life situations. The facility has been designed to ensure most facets of the core competency of flooring installation is covered and will allow trainers to train apprentices anytime without restrictions.
Partnership training Newfurn values its relationships with all their Alliance Partners. That’s why over the past 12 months, partners such as Signature Floorcoverings, Airstep and Imagine Floors by Airstep, Dunlop, National Flooring Distributors (NFD) and Karndean have to attended Newfurn for a one-day training Masterclass to ensure consistency in messaging when dealing with consumers and retailers. Delivered by the experienced Chillingworth Training Institute (CTI) continued over page...
trainers, partners have been presented tailored training sessions and learnt installation best practises on LVT, Carpet and Hybrid flooring as well as subfloor preparations. It’s because of collaborative alliances with their partners, many being major Australian and International flooring manufacturers and distributors, Newfurn is in a unique position of providing high level robust Industry credentialling. This unique partnership combines Nationally accredited, and industry led training with the best flooring industry experts, drawing on the most current product developments, installation techniques and industry practices to the highest standards.
Media The CTI has also launched the apprentice website via ctitraining.com.au. The website was already established to explain the function of the RTO to potential businesses and retailers, but now has a dedicated site purely for apprentices. There has also been a variety of videos created, not only for apprenticeship training but for advertising purposes. It’s no doubt the CTI has had a busy year and there is so much more to come.
For more information on the CTI or to become an apprentice, please visit ctitraining.com.au
Window Furnishings
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Behind the seams Brought to you by TWO Australia
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n the fast-evolving world of window furnishings, TWO Australia is making waves with the latest addition to its product range - curtains. We had the privilege of sitting down with Ange Melas, who heads the TWO curtain program, to delve into his remarkable journey and explore the captivating world of curtains. Ange's journey spans the curtain industry, from commercial and retail to trade and manufacturing. At the helm of TWO's curtain operations based in Victoria, Ange is thrilled to bring a unique blend of modern technology and traditional craftsmanship, ensuring that each curtain embodies quality while meeting the demands of contemporary living.
Ange, can you share with us your journey in the curtain industry? How did you get started, and what has kept you passionate about curtains over the years?
I am a second-generation curtain manufacturer with 25 years of experience. My journey in the curtain industry has been a fascinating one. I've worked across the entire spectrum of the curtain business, from commercial to retail, trade, and manufacturing. But my true passion lies in manufacturing. I love streamlining processes, finding ways to make them more efficient, and keeping costs down for our customers while maintaining a high-quality product. Since joining TWO, I'm thrilled to be able to focus 100% on operations. My belief in combining modern technology with traditional techniques sets me apart. While the industry often leans toward one or the other, I've found that blending the two allows us to achieve a level of capacity and quality that 100% traditional methods can't handle.
With your vast industry knowledge, what do you envision for the future of window furnishings, especially in the Australian market?
We've seen a significant shift back to curtains in the Australian market. Retailers who have never traditionally sold curtains now realise the need to do so. This resurgence isn't limited to a particular type of curtain; it encompasses a wide variety, including S-Fold linen-look sheers, lined solid fabrics, triple-weave solids, and silk-look textures. I'm genuinely excited about where the market is heading.
Why must a manufacturer like TWO offer a diverse range of window furnishings, including curtains? Retailers, in general, prefer a one-stop-shop supplier. They want a supplier they can rely on for quality, lead time, and ease of ordering. This way, they can dedicate more time to selling. Our diverse range of window furnishings, including curtains, fulfils this need, ensuring that retailers can meet their customers' varied preferences and styles. In your experience, what challenges have you faced in manufacturing curtains, and how have you overcome them?
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Window Furnishings
35 they're a piece of home decor that can transform a space. It's essential to emphasise the emotional connection curtains can create with customers. Show them how curtains can add warmth, value, and a dramatic touch to their homes, and then guide them through fabric and colour choices.
The impact of COVID-19 hit our workforce and made us reevaluate our operations. We had to find ways to become even more efficient with limited staff, ultimately reducing customer costs. One significant challenge in the industry is the need for more skilled workers and operators. Expertise and knowledge have always differentiated between established suppliers and newcomers attempting to enter the curtain industry. Overcoming these challenges requires having the right skilled people to assist in various areas, from sales to marketing and installation training.
Curtains have an enduring popularity. What do you think contributes to their timeless appeal among consumers? The timeless appeal of curtains lies in the warmth they bring to a room. Curtains have a unique ability to soften a space and add a touch of drama. I often say that the curtain industry is a part of the fashion industry, as it plays with your emotional chords, making curtains a vital element of interior design. Could you enlighten our readers on which window treatments complement curtains and how retailers can showcase these combinations effectively?
Flooring October/November 2023
Curtains can be a great addition to a wide range of window treatments, such as roller blinds or plantation shutters. By adding a sheer or blockout curtain over a roller blind or plantation shutter, you can achieve both functionality and warmth. The possibilities for dressing up these combinations are practically endless, providing retailers with the opportunity to offer customers versatile and stylish solutions.
For flooring store retailers looking to expand into selling curtains, what potential revenue opportunities can they expect? Curtains are a higher-ticket item, which means there is the potential for higher margins. Homeowners generally understand that curtains are more expensive, setting the expectation for a premium product. This opens up revenue opportunities for retailers looking to diversify their offerings. As someone deeply involved in the industry, how would you recommend upselling from flooring to curtains for retailers who want to offer a comprehensive home solution? Selling curtains isn't just about providing a functional product; it's about adding value to a property. Curtains aren't just a necessity;
“We've seen a significant shift back to curtains in the Australian market. Retailers who have never traditionally sold curtains now realise the need to do so. ” And finally, given the dynamic nature of design, what are the current trends in curtains that retailers should be aware of to stay ahead in the market? S-Fold curtains have been a long-standing trend and will likely remain popular for years. They offer a contemporary and minimalistic look that is easy to manufacture. Poly and poly/linen blends for sheers have also gained popularity for their versatility. Polyester, nowadays, is comparable to natural fibres, offering durability, ease of maintenance, and cost-effectiveness. Plain linen looks and matte natural finishes for sheers and blockouts are also in demand. Staying informed about these trends will help retailers stay ahead in the market. TWO Australia manufactures their curtains in Victoria and delivers them nationwide through their in-house freight teams. For more information on TWO Australia's products, visit the website. web www.two-australia.com s
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Spotlight on a Franchisee
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A Familiar Name
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ernard and Kylie Coppens operate the Andersens franchise in Hervey Bay, Queensland. Kylie and Bernie took on the business in 2007 from Kylie’s mother and father, who until then, had the Andersens Franchise for 15 years. As a family run and owned business, they are extremely proud of being a familiar name in the community for over 32 years. Today, the business employs ten staff and works with ten contractors. Located within the picturesque Fraser coast, the Hervey Bay stores catchment area has seen remarkable growth. Hervey Bay’s stunning beaches, great weather, and laid-back lifestyle has made it a popular destination for people seeking a change from city life especially after the pandemic; and retirees who find the climate appealing.
The store’s catchment area currently consists of 115,000 residents which has allowed the outlet to grow with their community. The city’s population has grown from approximately 16,000-20,000 residents in 1989, to around 65,000 today. By 2030 it is expected to grow to 75,000! While the popularity of renovations in their area has started to decline, new and commercial builds, especially within the health and retail sector look to grow which makes for new opportunities within the region.
what we offer in addition is what sets us apart from others.” Bernie believes that the quality of workmanship they provide is also a part of that service, and having the right stock availability also matters.“Through the Andersens group we have full control.” states Bernie.
When asked what sets the Hervey Bay franchise apart, Bernie answered,“We’re big on customer service here. I’ve always believed that if you look after people they will look after you and this goes for our staff as well. Everyone sells a similar product at a similar price so
Kylie, who looks after the administrative side of the business said,“We try to make our customers’ shopping experience one that builds lifetime relationships, covering not only their floors and window coverings, but also the interiors of their children’s and grandchildren’s homes.” The store’s customer satisfaction is very high, demonstrated through dozens of glowing reviews which shows they are doing everything their customers have grown to expect of an Andersens store.
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Spotlight on a Franchisee UNLOCK YOUR BUSINESS POTENTIAL Franchise Opportunities Available Nationally
“We don’t over promise, and we don’t under deliver. Our customers get exactly what we say they will get.” States Bernie. One customer wrote,“These guys should write the benchmark for customer services.” Bernie is well known within the Andersens network for championing skills and training and for employing apprentices. The pair recently celebrated their own son completing his flooring apprenticeship and him becoming the third generation of family to join the business. Their success with prioritising training is evident in the feedback received from TAFE stating that Andersens Hervey Bay apprentices are the front runners in the class and most often complete the theory block earlier than their peers. In addition to trade skills, most of the sales staff have also completed interior design training to assist their customers in making the right choices.
In addition to running the franchise, Bernie is also currently chair of Andersens Franchise Advisory Council and he genuinely believes the Andersens group collaboration with their franchisees is one of the best in the industry.
Join Andersens for Growth and Success. Franchise Opportunities Available Nationally
Outside of ‘work’, Bernie and Kylie spend time with their family which includes a new grandchild. They holiday when they can and are committed to work-life balance, not only for themselves but for their staff as well. Bernie is concentrating on growing the business and their team, with an additional future store not out of the question. Whatever the future holds, Kylie and Bernie’s commitment to service will continue to be recognised and Andersens Hervey Bay will always remain a familiar name. s
Flooring October/November 2023
MORE INFO CALL CRAIG THOMPSON ON 0448 308 703 OR EMAIL
araabe@andersens.com.au andersens.com.au/franchising
Industry News
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A comprehensive review of Australia’s immigration system Article by Garry Thomas, FCIA Company Secretary
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ustralia's national identity has migration at its core, shaping the diverse and dynamic multicultural nation we have today. Migrants have made invaluable contributions, fuelling our economic prosperity and positioning Australia among the world's safest and most prosperous countries. Looking ahead, our nation grapples with challenges, including an aging population, declining productivity, a complex geostrategic landscape, and severe skills shortages.
The current Skilled Visa process is intricate, time-consuming, and inefficient. In late April, the Australian government released a comprehensive 195-page review of the migration system, accompanied by a discussion paper outlining the government's proposed migration strategy. Australia's migration program lacks clarity and effectiveness. The disjointed reforms in the past have not addressed underlying issues, resulting in a system that fails to
attract highly skilled migrants and hampers businesses in their quest for efficient access to workers. In the Flooring Industry, skilled workers can only acquire temporary visas for work in regional areas, requiring a separate application for permanent residency to stay in Australia. This process may take up to a year before a worker can commence work.
Migrants have made invaluable contributions, fuelling our economic prosperity and positioning Australia among the world's safest and most prosperous countries. Australia's migration system, alongside domestic recruitment and training initiatives, can play a pivotal role in addressing our skills and labour challenges. Key policy strategies proposed by the government include:
1. Simplifying and streamlining the system for employers and migrants. • Reducing complexity and improving efficiency through IT, data, and staff capabilities. • Assisting small businesses by shifting to monthly fees and charges instead of upfront investments. • Establishing a formal role for Jobs and Skills Australia in defining Australia's skills needs.
Flooring October/November 2023
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Industry News
39 • Strengthening the regulation of registered migration agents. • Clarifying prospects for permanent residence. • Addressing caseloads of "permanently temporary" individuals like New Zealand citizens and Temporary Protection (TPV) and Safe Haven Enterprise (SHEV) Visa holders. • Enhancing and streamlining skills recognition to facilitate more migrants, including secondary applicants, entering the labour market in line with their qualifications.
• Formalising connections between the migration, education, and training systems to address labour shortages in a comprehensive manner.
2. Prioritising individuals who enhance economic prosperity and security. • Abolishing skilled occupation lists and focusing on the most in-demand skills. • Raising temporary migration income thresholds to attract highly skilled workers to Australia. • Simplifying pathways to attract specialised workers to drive innovation in the economy. • Improving pathways to permanent residency through reforming the "Points Test" and criteria for the "Global Talent and Business Innovation Programs."
migrants to switch employers, exercise their workplace rights, and remain in Australia. • Improving the job readiness and outcomes of migrants, including international students. • Reforming policies that contribute to exploitation to provide greater protection for all migrants and local workers.
4. Restoring integrity, fairness, and inclusion at every stage of the system. • Detecting and preventing post-arrival exploitation of wages and conditions.
The FCIA collaborates with the Department of Home Affairs and migration agents to facilitate member participation in the Skilled Visa program, enabling them to attract and sponsor overseas installers. The Commonwealth Government has recently announced a more comprehensive review of immigration system of Australia. In the meantime, the current complex visa program remains in place and eligibility is based on individual employer and applicant’s circumstance. The FCIA will advise you when we are aware of any changes to the migration system. If you would like to discuss further, please contact Gthomas@fcia.org.au. s
3. Delivering outcomes for Australians and migrants’ postarrival. • Aligning Commonwealth/State/ Territory Government investments in infrastructure, service provision, and housing. • States and Territories taking a more active role in identifying migration needs, especially in regional areas. • Enhancing mobility for temporary
Flooring October/November 2023
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Insurance Matters
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Protecting your business with Business Interruption Insurance Article by Nathan Ray, Flooring Protect
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our business in flooring does well because you offer great goods and services. But what happens when something strange happens? Natural disasters, fires, water damage and other unplanned events can stop your business from running and threaten your financial security. Business Interruption insurance gives you a safety net by covering lost income, ongoing costs, and even additional costs to keep the business going. This makes sure that your flooring business can get back on its feet after a storm.
Key Point 1: What happens when a flooring business does not have enough insurance? In the event of a major loss or disruption, not having enough insurance can be catastrophic. If you do not have enough Business Interruption insurance, it could be hard for your flooring business to recover from financial losses and long-term closures, which could lead to the business closing or operations being hampered.
Example: After a fire, Coastline Carpets, a successful carpet store, had a lot of damage to their showroom and goods. Even though they had Business Interruption insurance, it was not enough to cover all of their expenses. So, Coastline Carpets had trouble getting back in business quickly, and they lost the trust of their customers and some of their market share.
Point 2: What business interruption insurance is for. Business Interruption insurance gives flooring companies a safety net between the
time of a loss and when their activities are back to normal. It covers lost income, ongoing costs, and even temporary moving costs, making sure that your business can stay in business even when times are tough.
Key Point 3: How Flooring Protect makes business interruption coverage unique. We focus on finding insurance options for people in the flooring business. Our team of experts will look at your business's unique risks and make sure that your Business Interruption insurance fits your company's needs. We work hard to give you peace of mind, knowing that your business is protected against unplanned problems. Business Interruption insurance is your key to staying financially stable when the unexpected happens. Contact us today for a review of your current policies and an alternative quote to ensure that your flooring business will continue to be successful and can weather any storms. web www.flooringprotect.com.au s
Flooring October/November 2023
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Software
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Improve Your Business – Monitor Your Sales Pipeline Article by Chris Ogden In most flooring businesses, there is a lag between seeing a fall-off in measures and the corresponding and inevitable drop in invoiced sales. In a residential business, the lag might be a month or two before we see gaps appearing in our laying schedule, but considerably longer in a commercial business where we have big projects ahead of us. On the other hand, residential sales can pick up relatively quickly, while commercial projects have a much longer lead time, resulting in comparatively longer periods when our layer book might be thin. Gaps in our installation diary are no small thing. The less product we are installing, the less we are invoicing. What makes it worse is that unused installation time is lost forever, bringing with it the chance contractors might look for work elsewhere.
Flooring October/November 2023
Gaps in our installation diary are no small thing. The less product we are installing, the less we are invoicing. Unfortunately, in most businesses, the amount of work in the pipeline is a gut feeling. Very few retailers know what a healthy pipeline is for their business, much less the value of their pipeline on any given day. A quick test: How many samples have been issued in the last month, and how does that compare with previous months? How many quotes do you have out awaiting decisions? What is the value of those quotes? What is the number and value of confirmed sales awaiting installation?
To make them relevant, you need to understand what each of these numbers should be for your business to achieve your sales targets. We also need a plan for when we see our pipeline emptying out. Great customer service is always important, but there are times we need to lift our game to ensure every opportunity is maximised. If shop traffic has fallen off, engaging with those who come into our store becomes more important than ever. The goal is to find the product the customer needs, get the measure, get a quote out promptly, and follow up to secure the sale. We should have good follow-up processes in place now; starting to follow up when things are slow is not the best time to start that discipline. Regardless of our current → 44
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44 Understanding and monitoring your sales pipeline is a good use of your time as a business owner. Depending on your business management system, some of the information you need won’t easily be available. If you would like to see how RFMS can quickly, easily, and accurately provide you with the information you need for this aspect of your business, we would be happy to show you and answer your questions.
follow-up process, our salespeople need to lift their follow-up game when the pipeline is thin. A response to an emptying pipeline is often to spend money on advertising. In my experience, advertising doesn’t quickly turn
the situation around. The better solution is to reach out to everyone we have quoted with an offer that will get them across the line. You might talk with your suppliers about some short-term discounts you can pass on to help close a sale without sacrificing too much GP.
Chris Ogden is a consultant and Managing Director of RFMS Australasia (RFMSanz.com), a supplier of IT solutions for the flooring industry. Chris has an extensive background in all aspects of the flooring industry, and he can be contacted at cogden@rfmsanz.com.
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The FCIA Gala Returns in 2024 2 March 2024
Plaza Ballroom 191 Collins Street Melbourne 3000 VIC This exciting night will showcase apprentice awards, employer excellence, industry achievements and an excellent opportunity to network! Email us at info@fcia.org.au to register your interest.
Design & Trends
46
Explore the latest trend report from Feltex
T
he team at Feltex Carpets are designers and technical specialists armed with a passion for interiors. Their experts are at the forefront of cuttingedge designs, bringing the latest colour and style trends to floors all over the world. The carefully curated Interior trends highlight new and emerging trends, and how these can be bought to life in the home with Feltex carpets.
Above: Stylist: Bree Leech. Photographer: Mike Baker Botanical design We are witnessing a trend of horticultural influence in interior design, with an increase in the use of patterns, gradients and organic shapes inspired by nature and foliage.
Large plants in pots, such as palm trees, ferns, and snake plants, can add volume to indoor and outdoor spaces and serve as a perfect complement to furniture, decor, and other plants in bloom.
Where plants are too much of a commitment, designers are integrating organic green pigments and natural fibres in their choice of ceramics, accents, and finishes, to echo the imperfections of nature.
Above: Opulent Weave, 10 Silk Introducing, Biophilic Home Biophilia focuses on human’s innate love of nature, suggesting a genetic connection to the natural world built through centuries of living in agricultural settings. Driven by the global desire to embrace and protect the environment, we are now seeing natural elements being incorporated at every level of interior design, from organic materials right through to largescale green spaces.
Flooring October/November 2023
Neutral warm tones of ecru flooring complement the leafy green colour palette of the sprawling indoor plants. Homeowners are looking to source more organic material to replace traditional resources, offering a unique and authentic finish.
Flora-inspired elements Natural elements like bamboo, rattan, organic cotton and raw edges add depth to your home design, while maintaining a connection to nature.
Above: Opulent Weave, 10 Silk www.flooringmagazine.com.au
Design & Trends
47 Be brave, tap into your inner plant maximalist, embracing unique species and rustic planters. In urban spaces, you can introduce smaller herb pots into kitchens, or pay tribute to nature through biophilic patterns or colours. Dive deeper into plant health, growth and lifecycles to understand how to better care for your plants.
How can you promote biophilia in your home? When embarking on your design journey, it's important to take nature into consideration every step of the way, from selecting flooring to choosing furniture. Spaces filled with natural
light not only benefit plant life but also create a seamless transition between the indoors and outdoors – creating a stronger connection with the environment. Consider fibres that reflect natural elements of stone, vegetation and wood, providing organic forms.
To order samples, please head to www.feltex. com and stay up to date with the latest by following @feltexcarpets on Instagram. s
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Design & Trends
48
Bring the outdoors in with Biophilic Design
C
reating a home that is your personal sanctuary is about more than just assembling four walls and a roof - it's about designing a space that speaks to your soul and in many cases connecting you to the beauty and vitality of the natural world. Embracing the Australian lifestyle means acknowledging the fluidity between our indoor spaces and the rugged beauty that lies just beyond our doorstep. But how can you channel this harmonious balance into your own home? The answer lies in the art of biophilic design. Biophilic design is more than a design trend; it's a philosophy that brings the outdoors in, making your home feel like a seamless extension of the natural world. It takes cues from nature to shape an environment that's not just visually pleasing but also emotionally fulfilling. Sarah Jobse, one of the founders and creative minds behind the design duo Oak and Orange and partner of Andersens, elaborates, “biophilic design means incorporating nature into our indoor space to create a calming space with a visual connection with nature. By blending natural materials, colours, and textures, you not only beautify your space but also enhance your well-being, offering a sanctuary where you can truly relax.”
Wondering how to make it happen? Here are some practical ways to incorporate biophilic design into your interior.
Sarah advises,“One of our biggest tips for homeowners is to consider the flooring not just as an isolated choice but in harmony with other elements in your home, not only the interior but also outdoor living spaces. A flooring sample may look beautiful on its own, but its true essence comes out when it complements the wall colours, kitchen hues, tiles, and even the materials you’ve used on a patio. So, before laying down any flooring, ensure it aligns with the overall colour and texture palette you've chosen for your home both inside and out. This is the key to not only achieving a harmonious biophilic design but also adding that allimportant wow factor.”
Embrace natural flooring options When it comes to flooring, consider options that are not just visually appealing but also evoke a sense of nature. Sustainable materials like Andersens’ Calais Cream Cork flooring range, bamboo and luxurious wool carpets not only look good but feel amazing underfoot. For coastal homes, think lighter shades of timber flooring that mimic the hues of sand and sea. For urban settings, natural stone or sleek bamboo can add an organic touch to contemporary design.
Mindful window dressings Your choice of window coverings can dramatically impact how connected you feel to the outdoors. Opt for window dressings that let in ample light and offer an organic feel. Oak and Orange suggest timber or natural-fabric blinds such as Andersens’ Sheer Vision that allow light to filter in gently, echoing the natural world outside.
Flooring October/November 2023
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Design & Trends
Consistency is key Keep a consistent colour palette that resonates with your local landscape. If your home is near the coast, shades of blue, sand, and weathered timber can create a serene atmosphere. If you're closer to a bushland area, then greens, browns, and earthy tones might suit you better. The aim is to create a fluid visual experience as you move from indoor to outdoor spaces. Don’t forget the details Small touches can make a big difference. Consider accessorising your space with natural elements like potted plants, timber, or stones. Choose furniture made from natural materials like timber, rattan, or jute. Even your choice of fabrics for blinds, cushions and upholstery can contribute to the biophilic vibe - think linen, cotton, and other organic materials that might mimic the natural world. Function meets form Create functional zones both inside and outside your home that naturally extend into each other. An indoor reading nook that
Flooring October/November 2023
49
overlooks a garden, or an open-plan dining area that flows into an outdoor patio, can make your living space feel more expansive and connected to nature. Sarah reflects,“Creating a home that truly serves as a sanctuary is an ongoing journey, not a one-time event. It's a thoughtful blend of aesthetic beauty and emotional resonance, influenced by the world right outside your doorstep.
Creating a home that truly serves as a sanctuary is an ongoing journey, not a one-time event. It's a thoughtful blend of aesthetic beauty and emotional resonance, influenced by the world right outside your doorstep. As you incorporate nature and all its beauty into your home, remember that each choice, whether it's through your flooring or the colour of your walls, is an opportunity to deepen your connection with the natural world. Let your home be not just a dwelling, but a living space that continually enriches your well-being.” If you're inspired to embrace the Australian landscape and incorporate biophilic design into your living space, visit www.andersens. com.au for more design tips, or to schedule a consultation. s
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Safety
50
Understanding the importance of car parking requirements What are the standard parking requirements in Australia? Parking requirements in Australia are guided by the Australian Standards under AS 2890, covering requirements for different developments, accessibility purposes, as well as various car park safety products. These standards, alongside local council regulations, are set in place to ensure that car parking facilities are safe, accessible and adequate for the needs of all intended users.
Land use and zoning regulations
Types of parking spaces There are two main types of parking spaces, namely on-site parking and off-site parking. On-site parking
Parking regulations, both mandatory and voluntary guidelines, hold a significant role in urban planning and transportation management. They serve the crucial purpose of striking a balance between ensuring sufficient parking for users while fostering sustainable urban living and facilitating future development. Well-designed parking provisions are essential for efficient traffic management, making the most of land resources, and minimising negative environmental effects.
With parking facilities located within the premises of a development, these can be further categorised into residential parking, commercial parking, and public parking.
In this article, we will explore the main types of parking spaces, parking requirements set out by the Australian Standards, as well as emerging trends and future considerations.
Four key factors influencing parking requirements To better understand the determining factors behind parking requirements, there are four key areas to explore.
Off-site parking
These spaces are located outside the main premises of a development, including shared parking facilities and remote parking areas. Other types of parking spaces can include temporary and event parking.
Land use and zoning regulations determine the minimum number of parking spaces required by the type of development and its intended purpose. These regulations play a crucial role in controlling the use of land by balancing the need for parking with other urban planning requirements such as reducing traffic congestion and promoting sustainable growth. Building or development size and purpose
Taking into account local regulations, transportation options and environmental considerations, the size and purpose of any new development will also influence the number of parking spaces required. Accessibility considerations
Accessibility considerations ensure safe and equal access for all users, including disabled parking. Covered by the Disability Discrimination Act 1992 and the Disability (Access to Premises - Buildings) Standards 2010, accessibility regulations outline important factors such as the minimum number of accessible parking spaces, their location, required space dimensions, access routes, and more. Vehicle types and sizes
Accommodating diverse vehicle types and sizes, such as cars, motorcycles, and bicycles, also influences a development’s parking requirements. From specialised bike racks and motorcycle spaces to accessible parking spaces and EV charging stations, relevant regulations and standards ensure that parking spaces are appropriately sized to meet the needs of various users.
Flooring October/November 2023
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Safety Parking requirements in compliance with Australian Standards The Australian Standards, commonly referred to as AS or AS/NZS (Australian/ New Zealand Standards), are a set of specifications and design procedures used to ensure the safety, quality and consistency of products, services and systems in Australia. There are two types of standards, mandatory and voluntary. When it comes to parking, the Australian Standards has specific requirements for different types of developments. These include residential buildings and complexes, commercial and office spaces, retail establishments, educational institutions, entertainment venues, healthcare facilities, and public spaces. There are also various on-street and offstreet parking guidelines for car, bicycle and motorcycle parking facilities.
51 The Australian Standards for the design and layout of parking facilities across various developments are outlined under the following AS 2890 guidelines: • • • • •
AS 2890.1: Off-street car parking AS 2890.2: On-street parking facilities AS 2890.3: Bicycle parking facilities AS 2890.4: Tandem parking AS 2890.5: Parking for people with disabilities • AS 2890.6: Off-street parking for bicycles • AS 2890.7: Parking facilities for motorcycles • AS 2890.10: Parking for commercial vehicles The Australian Standards also covers guidelines for specific car park safety products including:
• Bollards - AS 2890.1:2004 and AS 2890.3:1993 provide guidelines for the design, installation, and maintenance of bollards across off-street car parking and bicycle parking facilities. • Speed humps - AS 2890.1:2004 covers guidelines for the design and installation of speed humps in off-street car parking facilities as speed reduction measures. • Wheel stops - AS 2890.1:2004 lists guidelines for the design and installation of wheel stops in off-street car parks to prevent vehicles from overrunning parking spaces.
Compliance and enforcement of parking requirements Considering most car park facilities feature shared access, the enforcement of and expected compliance with parking requirements is a shared responsibility. → 52
Safety
52 Integration of smart parking technology The rising integration of smart technologies in parking management is another trend to watch. Ensuring efficient parking space allocation, the use of smart sensors and data analytics can be used to monitor parking occupancy as well as direct arriving drivers to vacant parking bays. Used for enhanced security, monitoring and billing, License Plate Recognition (LPR) technology can be used to capture license plate numbers as vehicles enter and exit parking facilities. Similarly, RFID and NFC technology can help facilitate better access control and payment options, allowing users to tap their RFID/NFC-enabled smartphones or cards to gain entry or make payments upon departure.
Above: Classic Architectural Group provides a suite of car park safety solutions for enhanced public access and traffic flow. These include (clockwise from top): Bollards, Corner Guards, Safety Mirrors and Height Bars. Developers are responsible for providing the required number of parking spaces based on local council regulations and permits. Property owners are responsible for the ongoing maintenance and management of parking facilities to ensure safety and efficiency for all users. On the other hand, tenants and public users are expected to comply with all parking regulations and use the allocated parking spaces appropriately. To encourage compliance, local councils and property owners can enforce fines or the loss of parking privileges for repeated offences.
Evolving parking trends and future considerations While we have covered current best practices according to Australian Standards, it is
Flooring October/November 2023
important to consider future parking trends. With a growing population and ever-evolving technology, two key areas are gaining popularity.
Sustainability-focused parking practices Minimising carbon emissions, there is an increasing number of electric vehicles on the road. To accommodate these users and encourage increased adoption, building professionals should consider installing Electrical vehicle (EV) charging stations. Aside from electric vehicles, shared parking initiatives and ride-sharing options are also becoming more popular due to their affordability and convenience. Optimising parking space utilisation, building professionals can also design and designate waiting bays for ride-share users.
Ensure your car parking project’s success and compliance From reducing traffic congestion to supporting sustainable development, compliance with the Australian Standards ensures effective and safe parking management for developers, owners and users. Keeping up with population density across growing areas, properly designing parking spaces supports the shared objective of creating more accessible and environmentally friendly cities. For further information about Australian Standards head to the Classic Architectural Group website, where you will find plenty of free and helpful tools on. Classic Architectural Group offers architecturally designed and compliant car park safety products spanning bollards, speed humps, wheel stops, height bars, corner guards, safety mirrors, and car park signage. Supporting you from consultation and design to supply and installation, their expert team can help you get a step ahead with your car parking project. web www.classic-arch.com s
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Resin Flooring
53
The right resin flooring specification Brought to you by Resin Flooring International
I
n previous issues of Flooring Magazine, we’ve spoken a lot about the comprehensive approach to resin flooring called the Five Rs and the five elements it comprises. Much of the coverage on these five elements have been in relation to past flooring projects in order demonstrate how they apply and the positive outcomes they help achieve. Now we want to drill down deeper into some of the specifics – starting with specification. In this article, we’ll review the objectives of the specification process from a resin flooring perspective and provide insight into some pivotal considerations that go into forming the so-called right specification.
Specification Objectives It must be said right from the outset that many projects struggle because the specification doesn’t accomplish what it should. A common mistake many make in this regard is falling into the trap of trying to find a single product “X” that is the complete solution to whatever challenges the project is throwing up. Not only is this approach unrealistic from a product capability point of view, it also has the unintended effect of actively encouraging manufacturers and suppliers to exaggerate the selection criteria and capabilities of their products to exclude others. The fact that some specifications are cut and pasted from previous projects provides even further incentive for competitive stretching of the truth. In contrast, the aim of a good specification isn’t singling out THE perfect product, but rather to paint a bigger picture for everyone involved – the project conditions, performance requirements, and customer expectations on the floor.
Flooring October/November 2023
Above: Commercial Flooring Specification Focusing on the context rather than the detail in this way establishes guidelines that allow the project to stay on the right track no matter what. If you only specify a product and fail to define the bookends, you can get into big trouble if something changes along the way. In these cases, those involved are forced to cross their fingers and press ahead with the original product because there’s no clarity about what could or should be used instead. To get that invaluable clarity, the right specification can be seen as an exercise in mapping out two parts of the project we’ll look further into now.
The Floor Specification The aim of the floor specification is to understand what type of floor the client needs by defining what they’re trying to achieve, and what the expectations, conditions and restrictions of the project are. To get the right floor specification, there are up to 13 elements that should be considered
on every project, ranging from preferred flooring design through to the budget a client may have at their disposal. While some are relatively straightforward to address, like slip resistance requirements and UV exposure, there are a few that can catch people out and are worth highlighting here: 1. Main Function – While it may seem like an obvious thing, some specifications never factor in the most fundamental question of all: What is the main goal of the new floor? Is it to repair damage, get a fresh look, improve safety, protect against traffic? Looking to refresh a property before sale is an entirely different proposition to protecting a warehouse floor from heavy vehicle traffic. 2. Shutdown – Shutdown periods can have a major impact on the system used. Speed is typically a key factor here, however it can also encompass issues such as sensitive worksites or work outside of normal hours. Whatever restraints are in place, you need to make sure the products are going to be suitable.
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Resin Flooring
54 Unlike the floor specification, however, there are rarely simple answers to the questions that get asked in this process. Substrate assessment is arguably the most challenging aspect of all flooring projects and in many cases a successful outcome will hinge on the decisions made during this task.
Above: Busy Worksite 3. Cleaning – The question of how a floor will be cleaned is perhaps the most overlooked of all specification issues. The frequency of cleaning, as well as the chemicals, temperature and equipment used must all be considered to make sure the floor can be cleaned effectively without suffering damage.
Above: Abattoir Floor The Subfloor Specification In addition to the type of floor needed, the choice of flooring product or system will also be affected by the type of floor the client already has.
While there are many tricky elements, once again we’ll take a quick look at three common ones that are often overlooked or underestimated: 1. Joints – The desire to have a beautiful seamless finish with resin flooring can lead to some bad decisions when it comes to the different types of joints on a floor. Understanding which joints can be filled and covered over is one thing, but a lot of work can also go into making sure the joints kept are strong, functional, and in line with aesthetic goals. 2. Slab Flatness – A concrete slab that isn’t flat can cause many headaches, including patchiness in non-slip floors and design issues with decorative flooring due to pigment pooling. The reality is, most slabs aren’t perfectly flat and the impact this could has on a flooring system should be checked.
Above: Entrance Mat Well 3. Transitions – The biggest mistake made in this area is not identifying all the transitions on a floor. Regular retail flooring features such as mat wells at front entrances, electrical data boxes and drains can leave many projects in the lurch with how to handle them. Can they get them flush with adjacent surfaces? Should transition strips be used? While a full examination of all the floor and subfloor considerations is beyond the scope of this article, hopefully the advantages of focussing on context with resin flooring specifications are starting to become clearer. By taking the time to develop a full profile of the project demands, expectations, conditions and even peculiarities, not only can the most suitable product be selected at the start, but any unforeseen challenges arising during installation can be more easily dealt with. s
The aim of the subfloor specification is to understand the condition of the existing floor and the treatment required to make it suitable for resin flooring. In some cases, selection will be heavily influenced by what can or can’t be done with the subfloor. To get the right subfloor specification, there are up to 12 elements that should be considered on every project, ranging from removal of the existing floor through to crack repair and even coving requirements.
Flooring October/November 2023
Above: Concrete Slab Flatness www.flooringmagazine.com.au
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Overseas News
56
Well thought out: The new generation of floors
F
loor coverings made from asparagus husks, cradle to cradle concepts for old carpets, and intelligent materials. Domotex 2024, with its keynote theme ‘Floored by Nature’, focuses on exactly these topics, which are currently shaping the industry in many ways. One example is the German flooring specialist Ter Hürne – who are currently working on the processing and utilisation of asparagus byproducts for biobased plastics. Known by the name SpaPlast, they aim to make an important contribution in reducing nitrogen inputs into the environment. The project's objectives also include the utilisation of asparagus husks for the market segment of wood-plastic composites (WPC), which has a production volume of around 260,000 tons per year throughout Europe. A significant portion of the WPC is produced in Germany for flooring, decking and more. The researchers first prepare the asparagus husks and then process them using extrusion and injection moulding technology. Ideally, asparagus husks will contribute to a circular, sustainable bioeconomy for applicationrelated products soon - especially in the flooring segment.
Above: Asparagus husk processing Flooring October/November 2023
Giving old carpets a new life Companies such as Vorwerk, BASF, Findeisen, Freudenberg, Heimtex, the Association of the German Home Textile Industry, are among the partners in a research project of the Aachen-based institutes TFI (Institute for Floor Systems) and IKV (Institute for Plastics Processing). This project aims to develop a completely circular textile floor covering. To date, old carpeting is mainly disposed in waste incineration for thermal recycling, whereby valuable plastics such as PA6 or PA6.6 are
lost forever. Therefore, TFI and IKV are currently developing a method to produce textile floorings made from PA6, which are suitable for a cradle-to-cradle approach, by combining film extrusion and pile bonding using thermobonding technology.
Do it without glue Tarkett's Lino Loose-Lay xf² demonstrates how the metamorphosis of a traditional floor covering into a contemporary material with high environmental standards for climate-positive, circular furnishing can be successful. The linoleum flooring, which is available in rolls designed for loose-laid installation, is made from natural, bio-based materials and is free of phthalates as well as plasticisers. The adhesive-free installation eliminates adhesive fumes and odours. Floorings for healthy housing and a healthy environment Renowned German flooring specialist Ter Hürne, is increasingly tailoring its entire portfolio to the growing awareness of sustainability. Including improved recycling properties and a longer product lifespan.
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Overseas News
57 only 30 percent polypropylene. Polypropylene is a safe material and even used in food packaging. Ter Hürne's Talcusan floorings are therefore emission-free, saliva-proof, suitable for allergy sufferers, and anti-bacterial.
Bio-based design floors Finally, Sōya New Generation is a bio-based design vinyl floor that relies on the muchvaunted power of the soybean. With this innovation, Ter Hürne's team has created the future of vinyl flooring. To this end, the team has closely analysed the developments in the vinyl market over the past few years and now present a new SPC range with a thickness of just 0.55 millimetres. Sōya New Generation is available as a 3-in-1 system. Each design is available as SPC (Solid), as dry back (Pro) and as vinyl on wood backing (Comfort). In this context, the Comfort implementation is designed to be water-resistant in accordance with the NALFA requirement.
These challenges are not unknown to the manufacturer. "Anyone who is familiar with Ter Hürne knows that we don't make any compromises in our production: Not in terms of design, haptics, quality or functionality – and certainly not in terms of healthy housing and sustainability."
The design floor is free of chlorine, phthalates, plasticisers and solvents. Instead of PVC, Hürne uses Talcusan, a new material which consists primarily of chalk and silicates with
"We make vinyl with the know-how of wood professionals. For us, this means that we are not only close to nature in terms of design, but also combine the values that are important to us as a family business in our vinyl floors. Sōya is bio-based, low-emission, and certified with the best-known German eco-labels," emphasizes Nadine Lensing, Product Manager for Design Floors at Ter Hürne. s
Talcusan – a new and intelligent material With its large surface area, flooring plays a crucial role in a healthy indoor climate. The increasing level of insulation in buildings is reducing the exchange between indoor and outdoor air, and pollutants from wallpaper, furniture, paints, and conventional flooring remain in the air for much longer. Innovations like Ter Hürne's Avatara, counter this effect.
Flooring October/November 2023
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58 Advertiser Index Abby Timber
25
Andersens Floor Covering
37
Australian Select Timbers
Front Cover
BBS Flooring Products Choices / Newfurn
47 30, 31, 32
Classic Architectural Group
51
Clever Choice
26
Dunlop Flooring Floor Covering Institute of Australia (FCIA)
Back Cover 18, 45
Flooring Protect Australia
41
Forbo Flooring Systems
17
Forest One
19
GMK Logistics
13
Godfrey Hirst
5
Ian Jones Insurance Brokers
29
Laser Measure Polivac International
Inside Back Cover 8
Polyflor Australia
Inside Front Cover
RFMS Australasia
43, 44
RLA Polymers
27
Sinoexpo
55
Tarkett Australia
9
TWO Australia
33
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