Leadership Enhancing the Lessons of Experience 9Th Edition By Richard Hughes – Test Bank To purchase this Test Bank with answers, click the link below https://examquizes.com/product/leadership-enhancing-the-lessons-of-experience-9th-edition-byrichard-hughes-test-bank/
Description Leadership Enhancing the Lessons of Experience 9Th Edition By Richard Hughes – Test Bank Sample Questions Instant Download With Answers Chapter 3 Skills for Developing Yourself as a Leader 1) When new leaders meet with their entire teams the first day on the job, these initial meetings tend to have more interactive dialogue than one-way communication.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Remember
2) The onboarding road map is focused on internal hires—those within an organization.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Remember
3) New hires should check with their bosses to see if they can get copies of budget information.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Remember
4) New leaders should minimize their personal interactions with direct reports during their first two months on the job.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Remember
5) Leadership practitioners can enhance the learning value of their experiences by taking a 10 percent stretch.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 03-02 Focus on methods that enhance opportunities for you to learn from your experiences. Bloom’s: Remember
6) Leaders who state that they have an open-door policy have clearly invited feedback and are open to discussing things.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 03-02 Focus on methods that enhance opportunities for you to learn from your experiences. Bloom’s: Remember
7) Keeping a journal is likely to increase the likelihood that leaders will be able to look at an event from a different perspective.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 03-02 Focus on methods that enhance opportunities for you to learn from your experiences. Bloom’s: Remember
8) Individuals with high levels of technical competence are unlikely to belong to a leader’s in-group.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Remember
9) Research indicates that technical expertise plays only a small role in supervisors’ performance appraisal ratings of subordinates.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Remember
10) Having a high level of technical competence is important because many leaders, particularly first-line supervisors, often spend considerable time training followers.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Remember
11) The first step in building technical competence is to determine how one’s job contributes to the overall success of his or her organization.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Remember
12) Research has shown that some executives are derailed because they are unable or unwilling to adapt to superiors with leadership styles different from their own.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 03-04 Describe ways of building effective relationships with superiors. Bloom’s: Remember
13) The phrase “influence without authority” reflects the idea that few people are required to influence others in the workplace.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 03-05 Generalize ways of building effective relationships with peers. Bloom’s: Remember
14) Practicing a Theory Y attitude guarantees that you will always get along with your coworkers.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 03-05 Generalize ways of building effective relationships with peers. Bloom’s: Remember
15) The first phase of development planning involves periodically reviewing the plan, reflecting on learning, and modifying or updating the plan as appropriate.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 03-06 Structure a development planning process. Bloom’s: Remember
16) The last step in a GAPS analysis is to write a journal that includes specialized knowledge or a number of skills that have helped one succeed in one’s current and previous jobs.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 03-06 Structure a development planning process. Bloom’s: Remember 17) In the context of the perceptions quadrant of the GAPS analysis, a great way of obtaining information is through performance reviews or 360-degree feedback instruments.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 03-06 Structure a development planning process. Bloom’s: Remember
18) The goals and standards quadrants of the GAPS analysis are focused on the present.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 03-06 Structure a development planning process. Bloom’s: Remember
19) The last phase in development planning concerns ongoing development.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 03-06 Structure a development planning process. Bloom’s: Remember
20) The first way to transfer learning to new environments is to continually update one’s development plan.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 03-06 Structure a development planning process. Bloom’s: Remember
21) In the context of the first day on the job, identify a true statement about the first meeting of the new leaders with their new bosses. 1. 2.
A) The meeting should happen in a small conference room. B) The meeting should avoid discussing the boss’s view of team strengths and weaknesses. 3. C) The meeting should end by arranging a follow-up meeting to review progress. 4. D) The meeting should usually last for two to three hours.
Answer: C Difficulty: 2 Medium Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Understand
22) When a team has fewer than 15 people, what should new leaders do during the first two weeks? 1. 2. 3. 4.
A) meet individually with everyone on the team B) schedule half-day one-on-one sessions with every team member C) identify major areas of improvement and restructure the whole group D) organize gatherings to learn personal information about team members
Answer: A Difficulty: 2 Medium Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Understand
23) In the context of the new leader onboarding road map, which of the following statements is true of new leaders in the first two weeks? 1.
A) They should avoid meeting individuals who were once part of the team but have taken positions in other parts of the organization. 2. B) They should avoid meeting their team’s stars to stay ahead of potential biases or conflicts. 3. C) They should schedule one-on-one meetings with all their peers in peers’ offices. 4. D) They should try to maximize their personal interactions with direct reports.
Answer: C Difficulty: 2 Medium
Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Understand
24) During the first two weeks on the job, a new leader should schedule one-on-one meetings with peers. Which of the following issues should be discussed with peers? 1. 2. 3. 4.
A) the objectives and challenges of peers B) the best ways to communicate with shareholders C) the way issues are raised and decisions are made on their boss’s team D) their peers’ opinions on former employees and leaders of the organization
Answer: C Difficulty: 2 Medium Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Understand
25) In the context of the new leader onboarding road map, which of the following steps most likely involves gathering benchmarking information from other organizations, meeting with key external customers and suppliers, and if appropriate, meeting with the former team leader? 1. 2. 3. 4.
A) the first day B) the third month C) the first two weeks D) the first two months
Answer: D Difficulty: 1 Easy Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Remember
26) What is the fastest way to alter the culture and norms of a team? 1. 2. 3. 4.
A) change the people in the team B) revise the organizational mission C) modify the corporate strategy D) implement new team rules
Answer: A Difficulty: 2 Medium Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Understand
27) Task forces that are formed to work on key change initiatives should be staffed by stars because 1. 2. 3. 4.
A) this will minimize the need to outsource tasks. B) this will ensure that key players earn promotions. C) this will establish an effective and reasonable time schedule. D) this will improve the odds of good recommendations being made.
Answer: D Difficulty: 2 Medium Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Understand
28) Which of the following is most likely an outcome of regularly practicing a 10 percent stretch? 1. 2. 3.
A) strengthening essential technical skills B) engaging in more effective two-way communication C) decreasing apprehensions about doing something new or different
4.
D) providing encouragement to followers who are struggling
Answer: C Difficulty: 2 Medium Learning Objective: 03-02 Focus on methods that enhance opportunities for you to learn from your experiences. Bloom’s: Understand
29) Which of the following is most likely a benefit of keeping a journal? 1. 2. 3. 4.
A) providing information for key followers B) quantifying important strategic decisions C) considering actions in a subjective way D) documenting ideas for future speeches
Answer: D Difficulty: 2 Medium Learning Objective: 03-02 Focus on methods that enhance opportunities for you to learn from your experiences. Bloom’s: Understand
30) Technical competence is especially important for first-line supervisors because they 1. 2. 3. 4.
A) need to stimulate followers to engage in a 10 percent stretching. B) spend considerable time training their followers. C) are frequently promoted to executive positions. D) are required to provide 360-degree feedback.
Answer: B Difficulty: 2 Medium Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Understand
31) Why do followers most likely need to have a high level of technical competence? 1. 2.
A) Technical competence decreases the pressure to belong to a leader’s in-group. B) Technical expertise enables a follower to implement a relevant development plan. 3. C) Technical competence increases a follower’s channel power and situational control. 4. D) Technical expertise plays a key role in supervisors’ performance appraisal ratings of subordinates.
Answer: D Difficulty: 2 Medium Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Understand
32) Which of the following statements is true of individuals with high levels of technical competence? 1. 2. 3. 4.
A) They are highly likely to be members of their leaders’ out-groups. B) They are highly likely to be delegated tasks. C) They are highly unlikely to be asked to participate in decisions. D) They are highly unlikely to wield more influence in their groups than their leaders.
Answer: B Difficulty: 2 Medium Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Understand
33) Which of the following statements is true of leaders with high levels of technical competence? 1.
A) They are unable to reduce the level of role ambiguity and conflict in their groups. 2. B) Followers are generally more satisfied with them rather than leaders with average levels of technical competence. 3. C) They are highly unlikely to have satisfied and happy followers.
4.
D) Managers are usually more likely to have them as members of their outgroups than leaders with average levels of technical competence.
Answer: B Difficulty: 2 Medium Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Understand 34) Which of the following leadership styles are supervisors most likely to use when interacting with subordinates with poor technical skills? 1. 2. 3. 4.
A) a close, directive leadership style B) a friendly, supportive leadership style C) a participative leadership style D) an achievement-oriented leadership style
Answer: A Difficulty: 2 Medium Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Understand
35) Which statement is most likely true about followers having a good working relationship with their superiors? 1.
A) Followers accomplish less work when they have a good working relationship with their superiors. 2. B) Superiors and followers with good relationships tend to experience less conflict. 3. C) Followers who have good relationships with their superiors advance quickly in their careers. 4. D) Superiors give fewer performance appraisals to followers with whom they have good relationships.
Answer: B
Difficulty: 2 Medium Learning Objective: 03-04 Describe ways of building effective relationships with superiors. Bloom’s: Understand
36) Which of the following statements is true about building effective relationships with superiors? 1.
A) Followers should think of their own and their superior’s success as interdependent. 2. B) Followers should be evaluated on the basis of their own success rather than on their team’s success. 3. C) Followers should take the blame solely on themselves for their teams’ failures. 4. D) Followers should play politics and distort information to make superiors look good, if required.
Answer: A Difficulty: 2 Medium Learning Objective: 03-04 Describe ways of building effective relationships with superiors. Bloom’s: Understand 37) Which of the following is one of the best ways to establish and maintain good peer relationships? 1. 2. 3. 4.
A) adopt the norms of the group B) acknowledge common interests and goals C) practice a theory z attitude to gain perspective D) take control of problems that peers are unable to solve
Answer: B Difficulty: 2 Medium Learning Objective: 03-05 Generalize ways of building effective relationships with peers. Bloom’s: Understand
38) Which of the following is the first step while conducting a GAPS analysis? 1.
A) to identify the standards one’s boss or one’s organization has for one’s career objectives 2. B) to obtain information about one’s strengths and development needs by asking others for feedback 3. C) to write a journal that includes specialized knowledge or a number of skills that have helped one succeed in one’s previous jobs 4. D) to clearly identify what one wants to do or where one wants to go with one’s career over the next year or so
Answer: D Difficulty: 1 Easy Learning Objective: 03-06 Structure a development planning process. Bloom’s: Remember
39) When building a development plan, one’s career objective comes directly from 1. 2. 3. 4.
A) the goals quadrant of the GAPS analysis. B) the abilities quadrant of the GAPS analysis. C) one’s gaps-of-the-GAPS analysis. D) a force field analysis.
Answer: A Difficulty: 1 Easy Learning Objective: 03-06 Structure a development planning process. Bloom’s: Remember 40) Which of the following statements is true of a gaps-of-the-GAPS analysis? 1. 2. 3.
A) It builds in reflection time so that people can periodically review progress. B) It helps leadership practitioners identify high-priority development needs. C) It states career objectives indicating where one wants to be in one’s career a year or so in the future. 4. D) It clearly spells out what leaders need to do to meet their development needs.
Answer: B Difficulty: 2 Medium Learning Objective: 03-06 Structure a development planning process. Bloom’s: Understand
41) Describe what activities a new leader’s first day should entail. Also discuss what should occur during each of these activities according to the new leader onboarding road map.
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Understand
42) Explain the third month, which is one of the steps in the onboarding road map for helping people make successful transitions into new leadership positions.
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Understand
43) According to the new leader’s onboarding road map, new leaders should hold offsite meetings with their direct reports during their third month of tenure if their team is large. Discuss the four major issues to work through these off-site meetings.
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 03-01 Select appropriate actions for your first three months as a leader. Bloom’s: Understand
44) Why is it important for followers to have a high level of technical competence?
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Understand 45) How do leaders benefit from having high levels of technical competence?
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Understand
46) Discuss the three steps to improve technical competence.
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 03-03 Carry out actions that build technical confidence. Bloom’s: Understand
47) Discuss two ways to establish and maintain good peer relationships.
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 03-05 Generalize ways of building effective relationships with peers. Bloom’s: Understand
48) Discuss the five interrelated phases of the development planning process as described by Peterson and Hicks.
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 03-06 Structure a development planning process. Bloom’s: Understand
49) List and describe the specific steps for conducting a GAPS analysis.
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 03-06 Structure a development planning process. Bloom’s: Understand
50) Describe the steps for creating a high-impact development plan.
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 03-06 Structure a development planning process. Bloom’s: Understand
Leadership: Enhancing the Lessons of Experience, 9e (Hughes) Chapter 5 Values, Ethics, and Character 1) Leaders ultimately must be judged on the basis of a framework of values, not just in terms of their effectiveness.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
2) Managers with Theory X orientation rely heavily on coercive, external control methods to motivate workers, such as pay, disciplinary techniques, punishments, and threats.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
3) Gen Xers tend to be more committed to a specific organization than to their vocation because they believe in job security.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
4) Baby Boomers came of age during the Great Depression and World War II.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
5) Being helpful, honest, and logical are examples of terminal values.
Answer: FALSE
Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
6) Instrumental values refer to modes of behavior, and terminal values refer to desired end states.
Answer:TRUE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
7) Millennials share an optimism born, perhaps, from having been raised by parents devoted to the task of bringing their generation to adulthood.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
8) Gen Xers have been a stabilizing force in organizations for decades, even if they are prone to digressions about “the good old days.”
Answer: FALSE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
9) Moral reasoning refers to the process leaders use to make decisions about ethical and unethical behaviors.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
10) Ends-based thinking is consistent with Kantian philosophy and is characterized colloquially as “following the highest principle or duty.”
Answer: FALSE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
11) According to the dual-process theory, moral judgments dealing primarily with “rights” and “duties” are made by automatic emotional responses.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
12) Rule-based thinking, known as utilitarianism in philosophy, is premised on the idea that right and wrong are best determined by considering the consequences or results of an action.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
13) In-group favoritism occurs when people overrate the quality of their work and their contributions to the groups and teams to which they belong.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
14) Through a distortion of consequences, people minimize the harm caused by their behavior.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
15) Advantageous comparison refers to the process of using cosmetic words to defuse or disguise the offensiveness of otherwise morally repugnant or distasteful behavior.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
16) In the context of moral potency, moral ownership is best described as the fortitude to face risk and overcome fears associated with taking ethical action.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
17) The study of authentic leadership has gained considerable momentum in the last decade because of the belief that enhancing self-awareness can help people in organizations find more meaning and connection at work.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 05-02 Compare two character-based leadership approaches: authentic and servant. Bloom’s: Remember
18) Servant leadership puts an emphasis on listening effectively to others.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 05-02 Compare two character-based leadership approaches: authentic and servant. Bloom’s: Remember
19) Authentic leaders behave as they do to attain status, rewards, and other advantages rather than to achieve personal conviction.
Answer: FALSE Difficulty: 1 Easy Learning Objective: 05-02 Compare two character-based leadership approaches: authentic and servant. Bloom’s: Remember
20) The ultimate test of a servant leader’s work is whether those served develop toward being more responsible, caring, and competent individuals.
Answer: TRUE Difficulty: 1 Easy Learning Objective: 05-02 Compare two character-based leadership approaches: authentic and servant. Bloom’s: Remember
21) What are the four qualities of leadership that engender trust according to Bennis and Goldsmith? 1. 2. 3. 4.
A) values, loyalty, consistency, and integrity B) honesty, values, loyalty, and creativity C) creativity, honesty, consistency, and vision D) vision, empathy, consistency, and integrity
Answer: D Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
22) Leaders who pull people together on the basis of shared beliefs and a common sense of organizational purpose and belonging are most likely the ones 1. 2. 3. 4.
A) who are consistent. B) who demonstrate empathy. C) who create a compelling vision. D) whose integrity is strong.
Answer: C
Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
23) Which of the following best describes ethics? 1. 2. 3. 4.
A) an appreciation of laws B) principles of right conduct C) a sense of organizational purpose D) modes of intrapersonal behavior
Answer: B Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
24) Which of the following statements is true of managers with the Theory Y orientation? 1. 2. 3.
A) They reflect a view that most people are intrinsically motivated by their work. B) They believe that people need to be coaxed or coerced to work productively. C) They tend to maximize workers’ sense of responsibility by closely overseeing their work. 4. D) They rely on pressure tactics to motivate their workers.
Answer: A Difficulty: 2 Medium Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
25) Hall and Donnell reported findings of five separate studies involving over 12,000 managers that explored the relationship between managerial achievement and attitudes toward subordinates. Overall, they found that managers who strongly subscribed to Theory X beliefs 1. 2.
A) were unlikely to have a pessimistic view of others. B) were unlikely to rely on coercive, external control methods to motivate workers. 3. C) were highly likely to believe that workers were naturally motivated to work. 4. D) were highly likely to be in their lower-achieving group.
Answer: D Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
26) Values are most likely 1. 2. 3. 4.
A) shared by all human beings. B) learned through the socialization process. C) based on the principles of law. D) demonstrated through empathy.
Answer: B Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
27) According to Zemke’s four generations of workers, which of the following statements is most likely true of the Veterans?
1. 2. 3. 4.
A) They are most likely latchkey kids. B) They represent a wealth of lore and wisdom. C) They are entrepreneurial, and they embrace change. D) They tend to be more committed to their vocation than to any specific organization.
Answer: B Difficulty: 2 Medium Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
28) According to Zemke’s four generations of workers, which of the following statements is most likely true of the Baby Boomers? 1. 2. 3. 4.
A) They are concerned about creating a level playing field for all. B) They came of age during the Great Depression and World War II. C) They usually think of themselves as “the problem” in their workplace. D) They are the children of soccer moms and Little League dads.
Answer: A Difficulty: 2 Medium Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
29) Which of the following generation of workers tends to be technologically savvy, independent, and skeptical of institutions and hierarchy? 1. 2. 3. 4.
A) the Millennials B) the Veterans C) the Baby Boomers D) the Gen Xers
Answer: D
Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
30) According to Zemke’s four generations of workers, the Millennials 1. 2. 3. 4.
A) doubt the wisdom of traditional racial and sexual categorizing. B) have been a stabilizing force in organizations for decades. C) have a work ethic characterized by organizational loyalty. D) tend to be uncomfortable with transparency of action in workplaces.
Answer: A Difficulty: 2 Medium Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
31) Dr. Jonathon realizes that his patient is suffering from a highly contagious disease that is likely to pose a threat to the entire city. However, he is uncertain about sharing this information with city officials to protect his patient’s privacy. In this scenario, which of the following ethical dilemmas does the doctor most likely face? 1. 2. 3. 4.
A) truth versus loyalty B) individual versus community C) short-term versus long-term D) justice versus mercy
Answer: B Difficulty: 3 Hard Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Apply
32) Ends-based thinking is often characterized as 1. 2. 3. 4.
A) “doing what you want others to do to you.” B) “following the highest principle or duty.” C) “do what’s best to get my desired end results.” D) “do what’s best for the greatest number of people.”
Answer: D Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
33) Terrorists may call themselves “freedom fighters,” and firing someone may be referred to as “letting him or her go.” These are both examples of 1. 2. 3. 4.
A) moral justification. B) diffusion of responsibility. C) euphemistic labeling. D) advantageous comparison.
Answer: C Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
34) ________ involves reinterpreting otherwise immoral behavior in terms of a higher purpose. 1. 2. 3.
A) Advantageous comparison B) Moral justification C) Displacement of responsibility
4.
D) Euphemistic labeling
Answer: B Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
35) Which of the following best describes attribution of blame? 1. 2.
A) using cosmetic words to defuse the offensiveness of distasteful behavior B) justifying immoral behavior by claiming it was caused by someone else’s actions 3. C) avoiding self-contempt for personal behavior by comparing it to the more heinous actions of others 4. D) minimizing the harm caused by immoral actions by blaming the behavior on low societal standards
Answer: B Difficulty: 2 Medium Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
36) In the context of moral potency, the belief or confidence in one’s capability to mobilize various personal, interpersonal, and other external resources to persist despite moral adversity is referred to as 1. 2. 3. 4.
A) moral ownership. B) moral efficacy. C) moral justification. D) moral courage.
Answer: B
Difficulty: 1 Easy Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Remember
37) An authentic leader will most likely 1. 2. 3. 4.
A) manage impressions and actions. B) have a realistic self-perception. C) exaggerate strong emotions. D) foster in-group exclusivity.
Answer: B Difficulty: 2 Medium Learning Objective: 05-02 Compare two character-based leadership approaches: authentic and servant. Bloom’s: Understand
38) Which of the following statements is most likely true of servant leaders? 1. 2. 3. 4.
A) They rely on positional authority to influence others. B) They fail to foster each person’s emotional and spiritual health and wholeness. C) They tend to overlook their own values, feelings, strengths, and weaknesses. D) They need to integrate present realities and future possibilities.
Answer: D Difficulty: 2 Medium Learning Objective: 05-02 Compare two character-based leadership approaches: authentic and servant. Bloom’s: Understand
39) Leadership behavior enacted by individuals who take action to maintain ethical standards in the face of questionable moral behaviors by higher-ups is referred to as 1. 2. 3. 4.
A) compelling vision. B) charismatic leadership. C) servant leadership behavior. D) upward ethical leadership.
Answer: D Difficulty: 1 Easy Learning Objective: 05-03 Map the roles of ethics and values in organizational leadership. Bloom’s: Remember
40) Which of the following is an approach, developed and popularized by Covey, which postulates a fundamental interdependence between the personal, the interpersonal, the managerial, and the organizational levels of leadership? 1. 2. 3. 4.
A) principle-centered leadership B) upward ethical leadership C) the constructionist approach D) the role approach
Answer: A Difficulty: 1 Easy Learning Objective: 05-03 Map the roles of ethics and values in organizational leadership. Bloom’s: Remember
41) Describe the four qualities of leadership that engender trust according to Bennis and Goldsmith.
Answer: Answers will vary. Difficulty: 2 Medium
Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
42) Describe the differences between instrumental and terminal values and give examples of each. What role do values play in work settings?
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
43) Discuss how the values of Gen Xers affect the leadership process in the workplace.
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
44) Identify and describe the four generations of workers as illustrated by Zemke.
Answer: Answers will vary. Difficulty: 2 Medium
Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
45) What are the three principles for resolving ethical dilemmas according to Kidder? How does Kidder suggest using these principles?
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
46) When good people do bad things, what are the different methods they use in minimizing personal moral responsibility? Briefly describe at least four such methods.
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
47) What is authentic leadership? What are the characteristics of authentic leaders?
Answer: Answers will vary. Difficulty: 2 Medium
Learning Objective: 05-01 Describe why values, ethics, and character are important for effective leaders. Bloom’s: Understand
48) Leaders create and sustain ethical climates in organizations through five “fronts” of leadership. Identify and describe these fronts and discuss how they relate to an ethical climate in an organization.
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 05-03 Map the roles of ethics and values in organizational leadership. Bloom’s: Understand
49) Individuals in a formal leadership role face unique ethical responsibilities and challenges. What are the six responsibilities that formal leaders face more than followers?
Answer: Answers will vary. Difficulty: 2 Medium Learning Objective: 05-03 Map the roles of ethics and values in organizational leadership. Bloom’s: Understand
50) What are the characteristics of ethical and unethical climates in organizations?
Answer: Answers will vary.
Difficulty: 2 Medium Learning Objective: 05-03 Map the roles of ethics and values in organizational leadership. Bloom’s: Understand