Leadership Personal Development And Career Success 4th Edition Dr. Cliff Ricketts – Test Bank

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Description Leadership Personal Development And Career Success 4th Edition Dr. Cliff Ricketts – Test Bank Sample Questions Instant Download With Answers Chapter_03__Learning_Styles_and_Leadership

1. Intelligence can be determined only with an IQ test. a.

True

b.

False

ANSWER:

False

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

2. Being smart in the real world means conforming to a stereotypical pattern of what others may consider intelligent. a.

True


b.

False

ANSWER:

False

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

3. A logical-mathematically intelligent learner would likely thrive as an accountant, scientist, or computer analyst. a.

True

b.

False

ANSWER:

True

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

4. Psychomotor learners research technical aspects of a project, and cognitive learners actually construct the product.


a.

True

b.

False

ANSWER:

False

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

5. If you find yourself drawn to and fascinated by animals and their behavior, you may have naturalistic intelligence. a.

True

b.

False

ANSWER:

True

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

4/12/2017 3:17 AM

6. A person’s intelligence should never be assessed on the basis of a single


characteristic. a.

True

b.

False

ANSWER:

True

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

7. Tactile/kinesthetic persons learn best through hands-on methods, actively exploring the physical world in which they live. a.

True

b.

False

ANSWER:

True

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM


8. When placed in a situation in which the plan does not fit the facts, an accommodator will stick to the plan and try to make it work. a.

True

b.

False

ANSWER:

False

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

9. Convergers are usually good at thinking critically, but they have difficulty making decisions. a.

True

b.

False

ANSWER:

False

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM


10. Assimilators attack problems with critical thinking, reason, and logic. a.

True

b.

False

ANSWER:

True

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

11. Divergers tend to listen sincerely to others and have good rapport with almost anybody. a.

True

b.

False

ANSWER:

True

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM


12. When working with a person who has a compatible learning style, you can expect to encounter many conflicts. a.

True

b.

False

ANSWER:

False

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

13. Robert Sternberg stated that IQ tests measure something more properly called: a.

schoolhouse giftedness

c.

real intelligence

ANSWER:

a

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

4/12/2017 3:18 AM


14. Cognitive learners: a.

excel at coming up with their own ideas

b.

are rarely considered “book smart”

c.

rely on symbols and sensory stimuli

d.

All of these answers are correct.

ANSWER:

c

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

15. Affective learning involves all BUT which of the following? a.

appreciation of beauty

b.

c.

individuality

d.

ANSWER:

d

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM


16. People with strong interpersonal intelligence: a.

are usually disorganized

b.

rely entirely on speech when communicating with others

c.

generally encourage cooperation

d.

commonly have trouble “reading” other people

ANSWER:

c

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

17. Which type of intelligence relates to the capacity to raise and reflect on philosophical questions about life, death, and ultimate realities? a.

musical

c.

intrapersonal

ANSWER:

b

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False


DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

18. Visual learners: a.

need to see the speaker’s body language to understand the message fully

b.

learn best from displays such as diagrams, illustrations, and videos

c.

often take detailed notes during a lecture or classroom discussion

d.

All of these answers are correct.

ANSWER:

d

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

19. The typical auditory learner: a.

understands written material better when reading aloud

b.

would rather read material from a book than listen to a lecture

c.

prefers reading from a computer screen

d.

prefers art to music


ANSWER:

a

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

20. People who perceive in a sensing or feeling way do NOT: a.

learn through empathy

b.

place value on r

c.

look for hidden meanings

d.

take an open-m

ANSWER:

c

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

21. Accommodators’ natural abilities typically include: a.

maintaining the status quo

c.

exercising a low degree of curiosity


ANSWER:

d

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

22. Convergers typically: a.

lack problem-solving skills

b.

learn by testing theories

c.

take a while to get to the point

d.

prefer doing things in a different way each time whenever possible

ANSWER:

b

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

23. Assimilators typically are NOT: a.

stressed by the idea of rushing through an assignment


b.

open to talking about topics that interest them

c.

slow to come to a decision

d.

practical enough

ANSWER:

d

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

24. People with a strong diverger style: a.

tend to be creative and oriented to feelings

b.

typically have little interest in other people

c.

usually specialize in math and science

d.

All of these answers are correct.

ANSWER:

a

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM


DATE MODIFIED:

1/27/2016 12:52 PM

25. Divergers work best when they: a.

are in a competitive atmosphere

b.

have assignments with concrete answers

c.

get personal attention and emotional support

d.

are required to work independently

ANSWER:

c

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

26. Accommodators tend to have a(n) ____ style of leadership. a.

authoritarian

c.

situational

ANSWER:

b

POINTS:

1

QUESTION TYPE:

Multiple Choice


HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

27. The ability to respond successfully to new situations, and the capacity to learn from one’s past experiences, is called ____________________. ANSWER:

intelligence

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

28. Those who are successful in the ____________________ learning domain are usually thought of as “book smart” or “test smart.” ANSWER:

cognitive

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

29. The term ____________________ intelligence refers to verbal abilities and sensitivity to language, meanings, and the relationships among words.


ANSWER:

linguistic

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

30. A person’s ____________________ intelligence is his or her abilities with numbers, patterns, abstract thought, precision, counting, organization, and logical structure. ANSWER:

logical-mathematical

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

31. Those with high ____________________ intelligence have the ability to think in vivid mental pictures, make keen observations, and mentally revise or recreate a given image or situation. ANSWER:

spatial

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM


DATE MODIFIED:

4/12/2017 3:20 AM

32. People who are ____________________ learners have characteristics such as persistence, curiosity, risk taking, and social motivation. ANSWER:

affective

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

33. A person with high ____________________ intelligence has the ability to relate to, understand, appreciate, and get along with other people. ANSWER:

interpersonal

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

34. The term ____________________ intelligence refers to understanding ourselves, being sensitive to our own values, and knowing who we are and how we fit into the greater scheme of the universe. ANSWER:

intrapersonal


POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

35. The term ____________________ learning refers to learning that has to do with intelligence in the area of manual dexterity. ANSWER:

psychomotor

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

36. The term ____________________ intelligence refers to the skillful control of one’s body, especially when handling objects. ANSWER:

bodily-kinesthetic

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM


37. The term ____________________ intelligence refers to the observation, understanding, and use of patterns in the natural environment. ANSWER:

naturalistic

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

38. The term ____________________ refers to the power of a group of people working together. ANSWER:

synergy

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

39. An ____________________ is a person who learns by doing and feeling. ANSWER:

accommodator

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM


DATE MODIFIED:

1/27/2016 12:52 PM

40. A ____________________ is a person who learns by doing and thinking. ANSWER:

converger

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

41. An ____________________ is a person who learns by observing and thinking. ANSWER:

assimilator

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

42. A ____________________ is a person who learns by observing and feeling. ANSWER:

diverger

POINTS:

1

QUESTION TYPE:

Completion


HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

43. Identify the five ways in which understanding the various learning styles will make you a better leader. ANSWER:

A leader who understands the various learning styles will be able to: 1. Match people with job requirements by understanding individual strength 2. Resolve conflicts by realizing that a learning-style problem, rather than a 3. Make work flow more smoothly by allowing each person to work accordin 4. Reduce stress levels by remembering that what excites and energizes on 5. Meet deadlines better by realizing that different types of people deal wit

POINTS:

5

QUESTION TYPE:

Subjective Short Answer

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

44. Identify 10 of the linguistic job skills. ANSWER:

Linguistic job skills include: 1. Talking 2. Informing 3. Teaching and instructing 4. Writing 5. Verbalizing 6. Speaking foreign languages 7. Interpreting 8. Translating 9. Lecturing 10. Discussing 11. Debating 12. Researching


13. 14. 15. 16. 17.

Listening to words Proofreading Editing Word processing Reporting

POINTS:

10

QUESTION TYPE:

Subjective Short Answer

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

45. Explain how observers differ from doers. ANSWER:

Observers reflect on new things and create meaningful connections by filtering no method of thought that organizes information in a linear, programmatic manner a

Doers act out new information immediately and think about it or reflect on it only in no particular sequence, but still produce the desired result. They may seem imp opposed to what is absolute truth.

POINTS:

1

QUESTION TYP E:

Subjective Short Answer

HAS VARIABLE S:

False

DATE CREATED :

1/27/2016 12:52 PM

DATE MODIFIE D:

4/12/2017 3:21 AM


46. What types of activities and situations are hard for convergers? ANSWER:

Convergers typically have difficulty: 1. Working in groups 2. Engaging in discussions that do not seem to have a specific 3. Working in a disorganized environment 4. Working with incomplete or unclear directions 5. Working with unpredictable people 6. Dealing with abstract ideas 7. Using imagination 8. Working on questions that have no right or wrong answers

POINTS:

8

QUESTION TYPE:

Subjective Short Answer

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

Chapter_05__Leading_Teams_and_Groups

1. The leader who understands how to manage a diverse group of individuals and get them to operate as one unit accomplishing a collective goal represents the “gold standard.” a.

True

b.

False

ANSWER:

True

POINTS:

1

QUESTION TYPE:

True / False


HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

4/11/2017 1:13 AM

2. People, organizations, and departments that depend on individual efforts generally outperform those that work well as a team. a.

True

b.

False

ANSWER:

False

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

4/12/2017 3:40 AM

3. Members who invest time, energy, and money in the group are unlikely to feel strong affinity for the group. a.

True

b.

False

ANSWER:

False

POINTS:

1


QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

4. If a group’s competitive focus is intragroup, the members tend to come together as a team to outdo their rivals. a.

True

b.

False

ANSWER:

False

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

5. A group should not seek to eliminate all conflict at all times. a.

True

b.

False

ANSWER:

True

POINTS:

1


QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

6. When questioning the group, you should call on a group member to answer a question before you have actually asked the question. a.

True

b.

False

ANSWER:

False

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

7. When concluding a discussion, you should not use the summary as a way of merely reintroducing your own ideas. a.

True

b.

False

ANSWER:

True


POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

8. Open communication is the means by which disagreement can be prevented, managed, or resolved. a.

True

b.

False

ANSWER:

True

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

9. When you are a new leader, you must focus your initial efforts solely on a very limited number of strategic priorities that you have identified as being crucial for the group. a.

True

b.

False


ANSWER:

True

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

4/11/2017 1:15 AM

10. If team members fall behind, you should focus solely on helping them to catch up. a.

True

b.

False

ANSWER:

False

POINTS:

1

QUESTION TYPE:

True / False

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

11. Compared to autocratic groups, democratic groups have: a.

less motivation to work

c.

less group-centered spirit


ANSWER:

d

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

12. As you build your team, it is recommended that you: a.

establish individual goals rather than team goals

b.

treat team members as unique individuals

c.

collect the glory but spread the blame

d.

refrain from mentoring team members

ANSWER:

b

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

13. Groups remain strong if: a.

they satisfy members’ personal needs


c.

members have clearly defined goals

ANSWER:

d

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

14. Which of the following is a recommended strategy for clarifying a group’s goals? a.

Do regular progress checks while the group works toward achieving goals.

b.

Keep goals vague and general.

c.

Never adjust goals for any reason.

d.

Commit the goals to writing, using complex, unmeasurable terms.

ANSWER:

a

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM


15. When preparing objectives, you should ensure that they are: a.

as uniform as possible, regardless of the needs of the team members

b.

unlimited

c.

dynamic and likely to promote action

d.

determined solely by the leader

ANSWER:

c

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

16. A group is likely to be cohesive and have a strong feeling of togetherness if: a.

it is large

b.

its members are approximately equally committed to participating

c.

it is made of up people who are very different from one another

d.

it has experienced numerous failures

ANSWER:

b

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False


DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

4/11/2017 1:17 AM

17. Which person asks what group values have a bearing on the project the group is undertaking or the problem it is addressing? a.

opinion-seeker

b.

c.

opinion-giver

d.

ANSWER:

a

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

4/11/2017 1:21 AM

18. A(n) _____ clarifies the relationships between ideas and suggestions, extracts key ideas from member contributions, and integrates or synthesizes those ideas into a meaningful whole. a.

disagreer

c.

coordinator-integrator

ANSWER:

c

POINTS:

1

QUESTION TYPE:

Multiple Choice


HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

19. A(n) _____ helps maintain open communication, ensuring balanced participation. a.

standard-setter

c.

harmonizer

ANSWER:

b

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

20. Planning involves studying the _____ of the participating team members. a.

background knowledge

b.

c.

ideas

d.

ANSWER:

d

POINTS:

1

QUESTION TYPE:

Multiple Choice


HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

21. When you try to understand and feel what the other person is feeling, you are using which of the five basic conflict-resolution behaviors? a.

openness

b.

c.

empathy

d.

ANSWER:

c

POINTS:

1

QUESTION TYPE:

Multiple Choice

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

22. Which discussion technique involves several people questioning an individual? a.

committee hearing

c.

interrogator panel

ANSWER:

a

POINTS:

1

QUESTION TYPE:

Multiple Choice


HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

23. The practice of ____________________ management involves getting employees or coworkers more involved in decision making/problem solving. ANSWER:

participative

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

24. The concept of ____________________ individualism involves not binding individuals by the group’s limits, but rather allowing them to cooperate with other team members while maintaining their personal, internal motivation and conflict management skills. ANSWER:

collaborative

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

4/12/2017 3:44 AM


25. A ____________________ group is a formal group with an indeterminate life span, whose objectives and members may change over time, but whose basic functions remain the same. ANSWER:

functional

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

4/11/2017 1:22 AM

26. A ____________________ group, or committee, is a formal group established by an organization to perform a specific function. ANSWER:

task

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

27. Informal groups are sometimes referred to as ____________________. ANSWER:

cliques

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False


DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

28. Individuals who are loyal to the group and always attend all the meetings are known as ____________________ members. ANSWER:

faithful

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

29. The term ____________________ refers to a group member’s willingness to engage in open communication with one or more other group members. ANSWER:

self-disclosure

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

30. Group standards, which are sometimes referred to as ____________________, are the group’s shared expectations regarding member behavior. ANSWER:

norms


POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

31. The term ____________________ refers to the bonds among members as well as to members’ bonds with and closeness to the group as a unit. ANSWER:

cohesiveness

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

4/11/2017 1:23 AM

32. The term ____________________ refers to the perceived ranking of one member relative to other members of the group. ANSWER:

status

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM


33. Group ____________________ is the mood, tone, or feeling that permeates the group. ANSWER:

atmosphere

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

34. The process of ensuring conformity to the expectations of group members is called ____________________ control. ANSWER:

social

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

35. A ____________________ is a person who tries to assert and enhance his or her personal authority and superiority within the group. ANSWER:

dominator

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False


DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

36. An ____________________ is a person who relates situations and tasks to his or her own experiences. ANSWER:

anecdoter

POINTS:

1

QUESTION TYPE:

Completion

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

37. List five of the common reasons why people belong to groups. ANSWER:

People commonly choose to belong to groups because:

1. They have a need to belong to a group (affiliation) 2. The group is made up of people they see often (proximity) 3. The people in the group are similar to them (attraction) 4. The group engages in an activity they enjoy (activity)

5. The group provides help with leadership development, travel, and 6. There is a family tradition of joining the group (tradition)

POINTS:

5

QUESTION TYPE:

Subjective Short Answer


HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

4/11/2017 1:24 AM

38. What are the four characteristics of effective teams? ANSWER:

The four characteristics of effective teams are: 1. Team members are fully committed to a common goal and approach. Member approach for reaching it. 2. Members are accountable to one another and to the organization for the outco 3. The team develops a culture based on trust and collaboration. 4. The team shares leadership among all members.

POINTS:

5

QUESTION TYPE :

Subjective Short Answer

HAS VARIABLES :

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED :

1/27/2016 12:52 PM

39. Describe the leader’s role in a team. ANSWER:

The leader’s role in a team environment is that of facilitator and/or coach. The lea encouragement, and resources. In a team, it is the leader’s responsibility to asses necessary skills, and make them aware of its boundaries and the limits of its powe

POINTS:

1

QUESTION TYP E:

Subjective Short Answer


HAS VARIABLE S:

False

DATE CREATED :

1/27/2016 12:52 PM

DATE MODIFIE D:

4/12/2017 3:48 AM

40. How does the breadth of participation differ from the intensity of participation? ANSWER:

The breadth of participation refers to how many members take part in the group d often individual members take part and how emotionally involved they become.

POINTS:

1

QUESTION TYP E:

Subjective Short Answer

HAS VARIABLE S:

False

DATE CREATED :

1/27/2016 12:52 PM

DATE MODIFIE D:

1/27/2016 12:52 PM

41. List the five stages of group development, in order from first to last. ANSWER:

The five stages of group development, in order from first to la 1. Orientation (forming) 2. Dissatisfaction (storming) 3. Resolution (norming) 4. Production (performing) 5. Termination (adjourning)

POINTS:

5

QUESTION TYPE:

Subjective Short Answer


HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

42. What are the six steps of the problem-solving plan for conflict resolution, in order from first to last? ANSWER:

The six steps of the problem-solving plan for conflict resolution, i 1. Define the problem 2. Collect facts and opinions 3. Consider all proposed solutions 4. Define the expected results 5. Select the solution(s) 6. Implement the solution(s)

POINTS:

6

QUESTION TYPE:

Subjective Short Answer

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM

43. List 10 of the 20 common leadership mistakes. ANSWER:

The 20 common leadership mistakes include: 1. Obvious lack of self-discipline 2. Poor judgment 3. Insensitivity to the needs of others 4. Being too strict or too lenient 5. Being cold, aloof, or arrogant 6. Doing too much and leading too little 7. Micromanaging 8. Appearing to play favorites 9. Betraying trust 10. Holding grudges 11. Inability to think strategically


12. 13. 14. 15. 16. 17. 18. 19. 20.

Failure to staff effectively Inflexibility and reluctance to adapt Disregard of organizational policies and procedures Establishing unclear or vague parameters Failing to act when necessary Offering personal advice Being overly ambitious Letting performance problems slide Allowing power to corrupt

POINTS:

10

QUESTION TYPE:

Subjective Short Answer

HAS VARIABLES:

False

DATE CREATED:

1/27/2016 12:52 PM

DATE MODIFIED:

1/27/2016 12:52 PM


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