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24 January - 6 February 2020 / Issue 452
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Customer Service Representative (Day Shift)
To provide an excellent customer service experience for our varied customer base and be able to process orders accurately and speedily. To be able to deal with a wide range of customer queries. Key responsibilities • To make and receive calls from our existing customer base • To process customer orders on our order entry system • “Warm sales” to actively promote products to an existing customer base • To deal with any customer queries and resolve any issues through communication with all departments within the company Personal specification • Offer a high level of customer service • Be able to process orders accurately and quickly • Experience of Microsoft Office and/or data inputting systems • Call handling experience would be an advantage • Knowledge of the catering industry would be an advantage This position is full time, Monday to Friday on our day shift, with some Saturday mornings on a rota basis. Part time can be discussed. Flexibility is a must as our evening shift (which includes Sundays) will need to be covered from time to time.
We offer guaranteed hours, good rates of pay plus extra benefits like Staff Discount, Health Cash Plan and Life Insurance.
Please send your CV to jobs@wmcclure.co.uk
We’re growing from 2 to 3 Beauty Rooms and now require a –
Full Time Experienced Beauty Therapist £10.20 per hour, with an increase in April. Qualified to Level 3 or above.
We also require a Receptionist to join our Reception Team of 8 £23,850 per annum, with an increase after 3 months. You must be very customer focused and work well within a team. Knowledge of Rezlynx would be an advantage but not essential as full training will be provided.
Send your CV to justine@burnsidehotel.com or call the Hotel on 015394 42211
Inside... specialist products & training for height safety
Sales Office Manager We are looking for a proactive and motivated person who will be responsible for all aspects of internal sales, customer account management as well as oversee the day-to-day team function. The successful candidate will develop leads and prospects to achieve sales growth. Recent team management and leadership experience is essential. For further details and to apply online -
www.heightec.com/careers Closing date 3rd February
heightec, Lake District Business Park, Kendal LA9 6NH
GENERAL CLEANERS REQUIRED All combinations of hours considered to suit successful applicants. £8.72 per hour Please contact Mr N Kirkpatrick on 015394 46164 Windermere School is committed to safeguarding and promoting the welfare of children and young people. Applicants must undergo child protection screening, including checks with past employers and the Disclosure and Barring Service.
Windermere School Patterdale Road, Windermere, The Lake District LA23 1NW www.windermereschool.co.uk
Warehouse Operative We are a 3rd Party Logistics Company based on Mintsfeet Ind Estate in Kendal, and are looking for the right person to join our established warehouse team. Is that you?
...and more!
Competitive Salary, 40 Hr, 5 day week and other benefits. To apply send your CV to neil.white@wtdsl.com We look forward to hearing from you!
20 Great Questions To Ask In Interviews.... ....P4
Hotel & Catering
CHEF DE PARTIE
Excellent pay, friendly team
FRONT OF HOUSE STAFF
Full / part time, £7.50/8.50 per hour depending on experience Live in accommodation available, staff discount and staff meals included. Please contact us by email:
thealbertbowness@hotmail.co.uk
Or phone 015394 43241 and ask for Andrew or Charlie
Housekeeper required for our Ambleside Office. 9am to 5.30pm Monday – Saturday, Sundays off with another day in the week to be discussed. £18000 per annum. Full clean driving licence, Administration and hands on general housekeeping experience needed. Immediate start. Please call Jo Harris for further details on 015394 32321 / 015394 88855
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Free Classes to promote employability and confidence Barrow and South Lakeland Community Learning & Skills work in conjunction with many partners including DWP, Inspira, Groundworks and Ingeus to promote employability and confidence courses for those looking either to return to work, a career change, or to improve their employment opportunities. Our tutors are friendly, approachable, and knowledgeable and will support you in your learning, in small group sessions, designed to meet learner needs. Our classes are held in different locations in Barrow and South Lakes so there is something to suit everyone.
For those seeking employment, or on low income, all classes are FREE. We offer CSCS card, Food Safety Certificate, ECDL, Customer Service, GCSE and Functional English, Maths and more. Get in touch to find out more, or visit our website or Facebook page: www.cumbria.gov.uk/learningandskills www.facebook.com/cumbrialearning Barrow Community Learning and Skills Tel: 01229 820700 | Email:barrowclas@cumbria.gov.uk South Lakeland Learning and Skills Tel: 01539 713257 | Email: southlakelandclas@cumbria.gov.uk
Don’t miss our next issue... out 7th February!! Available online & free from hundreds of outlets throughout the area
We keep it Simple and get Results Did you know... • We have been successfully providing a cost effective means of recruiting staff for nearly 15 years in the South Lakeland and North Lancashire area • The way we focus towards a readership in the employment market has helped us build a reputation for attracting a wide range of applicants for our advertisers • Our rates could save you up to two thirds of your recruitment budget • We distribute 15,000 free copies every fortnight throughout South Cumbria & North Lancs • Adverts also appear on our popular website included in the price Get in touch to place your advert: 015394 44965 or email: mail@employment-pages.co.uk
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General Vacancies
GROUNDS WORKER
We are looking for someone to work alongside our existing Grounds Manager in our outdoor centre at the south end of Coniston Water. £12,000 pa Wednesday 0800 - 1630, Thursday 0800 - 1630, Friday 0800 - 1530 Own transport essential. This position is subject to gaining a satisfactory DBS enhanced disclosure. The position will commence in February 2020. You will need skills in both grounds and building maintenance, eg plumbing, chain saw, general DIY Please visit the jobs section of our website to apply E.mail: head@waterparkadventure.co.uk Website: www.waterparkadventure.co.uk/course information/downloads/
Looking for a career where you feel valued and can make a real difference to someone? If you are a people person, we want to hear from you. Cumbria View are recruiting Care and Support Workers in Kendal. Excellent rates of pay, paid travel time and mileage. No experience required as we provide full training. Contact us on 01539-735694 or email admin@cumbriaviewcare.co.uk to learn more, or visit www.cumbriaviewcare.co.uk
JobsJobsJobsJobsJobs Part-time & Full-time Care Jobs Working for disabled client in Lancaster. £9 per hour + 40p per mile. Job involves: cooking, cleaning, housework, assistance with showering, dressing & taking client to social events. Car owner essential for full-time & preferred for part-time. Email for job description, or send CV & covering letter to: lancaster.carers@gmail.com
MAIL-ORDER ASSISTANT Victrix Limited is a small business based in the centre of Kendal. We are looking for someone to assist our mail-order team with processing and dispatching of company products. ROLES: Pack and dispatch company products, Monitor stock levels, General office admin, Dealing with trade accounts, Processing trade orders. PART-TIME | FLEXIBLE HOURS | COMPETITIVE HOURLY RATES For more details please contact Julian Blakeney-Edwards: sales@victrixlimited.com
Sales Team Member
Mountain Goat was established in 1972 and is an award winning No.1 Lake District Tour specialist. We’re looking for motivated sales team members with a passion for assisting business growth. Working with the sales manager you will work towards sales budgets and targets. The ideal candidate will be driven, confident and have sales experience. • Full time, part time & casual available • Competitive rates & sales incentives For more details please see: www.mountain-goat.com/About/Careers
Grange-over-Sands Office Part Time (3 Days) Due to demand for both sales and lettings, we are looking for a bright and enthusiastic person to join the team in our increasingly busy Grange-over-Sands office. We expect the successful candidate to have a strong sense of customer care and excellent interpersonal skills, along with good computer literacy and a helpful telephone manner. The position is part time, working Tuesday, Wednesday & Thursday. Closing Date: 07 / 02 / 2020
For more details please email: support@hackney-leigh.co.uk
To get YOUR job advert in Employment Pages call 015394 44965 or email: mail@employment-pages.co.uk
20 Great Questions To Ask In Interviews
What questions should I ask in an interview? “So, is there anything you’d like to ask us…” Boy do those words strike fear into the hearts of most people! It’s the end of the interview and now it’s your turn to ask a few smart questions to impress them – but what to ask? Do NOT start asking about holiday/ vacation, or the finer details of the salary arrangements, instead ask questions that show how keen you are to work there and develop in the role. Below are 20 great questions to ask at the end of your interview – I hope you find them helpful..
The Top Twenty So here,you go, 20 great questions to ask during your interview. Please do NOT ask all 20 at once, 2 or 3 should be fine – 4 maximum. Make sure that you only ask questions that could not have been answered by better research prior to the interview. Also please don’t repeat them verbatim, word them in a style that you’re comfortable with.
• How is the team I’d be joining viewed by the rest of the organisation?
• How is success measured in this job?
• Who are the key decision makers/ departments I’ll need to be working in partnership with, and how would you describe them?
• What are you looking for in the ideal candidate?
• What would you say are the top 3 priorities for someone taking this job?
• Why did the previous person leave/ how did the position become available?
• What opportunities are there for structured learning and development?
• If I were offered this role, what could I be doing before my start date to ensure I hit the ground running?
• What’s the most important thing I could do to make a positive impact within the first 3 months?
• What would you say are the biggest challenges this company is currently facing?
• What are the opportunities for promotion within the organisation?
• Why are you recruiting externally for this role?
• What’s the make up of the team I’d be joining in terms of experience and qualifications?
• What would you describe as being the biggest frustrations I’d face in this role?
• Who would I be reporting directly to and how long have they been in post?
• How are the targets set and would I have any input into that process?
• How do you see the role developing?
• Have there been any recent restructures? And, if so, how did they affect the team I’d be joining?
• Who do you see as the organisations main competitors and what differentiates you from them?
• Is there anything I’ve said, or not said, that has given you any concerns as to whether I can do this job?
Good luck! So there you go, 20 great questions to ask during your interview. Now there’s no excuse to be tongue tied at the end of the interview. Beth Pipe is a Learning and Development Professional and freelance writer. You can follow her at @cumbrianrambler on Twitter.