Communicating with Vendors Timeline Provide a realistic timeline for the entire RFP process to all vendors. • • • •
TIP: If vendors approach other members inside your
Stage Description Completion date Standard operating procedure guidelines
organization, ask that the inquiry be redirected to the named buyer in the solicitation. This is critical to ensure vendors
Segment RFI/RFP by Category • • • • •
Requirements Infrastructure Security Dependencies Risks
• • • • •
are not given an advantage (or disadvantage) by information
Financials Accounting Service level Functionality Viability
provided to one potential bidder, but not all. Additionally, only the written text in a solicitation document is binding; nonbinding verbal statements have
NDAs
the potential to create problems.
• All vendors responding to the RFP must sign the NDA provided. • Provide a specific date and time for execution.
RFP Launch • Send RFP documentation to the designated vendor contact. • Once a solicitation has been released by Contracts and Procurement, communication with vendors should be directed to the buyer named in the solicitation.
RESTAURANT TECHNOLOGY NETWORK
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