Internal Stakeholder Management
STEP 2.
Intelligence Gathering
STEP 1.
Internal Notice
Conduct interviews with high-value users across functional departments. Develop a similar interview framework so that expectations and results are easy to categorize and prioritize.
Create an internal memorandum outlining the 30,000-foot breadth of the project and distribute it to all business units, challenging them to be a part of the project, or miss out on the opportunity to meaningfully contribute.
TIP: Ensuring a well-defined story or ‘why’ the requirement has been included is beneficial, both for the team’s understanding as well as the vendor’s.
RESTAURANT TECHNOLOGY NETWORK
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