Engage: December Issue

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DECEMBER 2023


A Letter from Michael Hello Ensemble! As we mentioned in our last issue, Level Up! was more than just an appealing slogan or theme at Horizons; it represents the foundational principles to grow Ensemble and your business in the coming year. Here are 10 ways you can Level Up using Ensemble programs and resources to deliver the best experience for your clients and achieve your most profitable year ever 1. Participate in monthly member townhalls: These calls are designed to ensure you are current with everything happening at Ensemble including the ability to take advantage of preferred partner sales and revenue driving opportunities. 2. Invest in yourself and your business: Join one of our Further Your World FAM trips to gain firsthand knowledge about new destinations and experience what our preferred partners have to offer. 3. Maximize profit with ADX: Use ADX for booking and bundling multiple services to enhance your profitability and deliver a seamless experience for your clients. 4. Utilize our new Hotel Program: Book hotels affiliated with our newly launched hotel program, ensuring the best rates and exclusive benefits for your clients. 5. Enhance client experiences with DMCs: Leverage our new DMC program to provide your clients with unique and memorable travel experiences.

7. Leverage training programs: Take advantage of our comprehensive training programs offered through the Universe of Ensemble (UofE) to sharpen your skills and stay ahead in the industry. 8. Enroll in Member Marketing: Increase sales by using our newly designed customizable marketing including Range and Range Best that will inspire your clients with destination information and partner offers. 9. Embrace change and be prepared to Pivot: With our partnership with Grasp Technologies, we will be able to help benchmark your performance by travel type to the network and provide better business intelligence. 10. Connect with your consortium colleagues: Consider joining one of our Circles communities to enhance your knowledge and expertise in various niches including Adventure, Luxe, and Family, with new ones to be added in 2024.

6. Attend Ensemble events: Participate in Ensemble events to learn more about our partners, network with colleagues, and stay informed on key industry trends. Registration is already open for Horizons, with Summit and Uncharted to follow.

Michael Johnson President


Table of Contents

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ADX Updates

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Further Your World

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Events

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Social

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Supplier News

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On the Road Again

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Press of the Month

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Member Marketing Insider

26

Upcoming Events

14

Training / New Staff

16 19 20

Cruise News Partner of the Month DMC Updates


ADX Updates Looking back with ADX 2023 has been a remarkable year for the ADX team at TripArc. Our journey has taken us across Canada and the US to meet members and share our knowledge and passion for ADX. Along the way, we’ve made some incredible memories. As we usher in a new year, we’re excited to share some standout moments from our travels.

Didn’t get a chance to connect with us in 2023? We’re keen to arrange in-person and virtual visits for 2024! Contact us below to schedule a visit.

Book Your 2024 ADX Visit

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2024 is shaping up to be an even more exciting year. We’re preparing to introduce Travelex Insurance Services in the US, aimed at helping people to dream, explore, and journey with safety and peace of mind.


We’re also thrilled to acknowledge the Top 5 ADX Users in Canada, the US, and across North America. Thank you for choosing ADX to book more services with ease and providing your clients with richer travel experiences. We appreciate you!

Celebrating our Top ADX Users

Top 5 Ensemble Agencies from Jan 1, 2023 – Dec 19, 2023

Top 5 Agencies from Canada Jan 1, 2023 – Dec 19, 2023

1. Odenza Vacations 2. Pauwels Travel Bureau LTD 3. Roblin Travel and Cruise 4. Viking Travel 5. The Travel Addiction Agency

1. Odenza Vacations 2. Pauwels Travel Bureau LTD 3. Roblin Travel and Cruise 4. Personal Travel Management 5. Departures Travel

Top 5 Agencies from USA Jan 1, 2023 – Dec 19, 2023

Top 5 Ensemble Advisors Jan 1, 2023 – Dec 19, 2023

1. Viking Travel 2. The Travel Addiction Agency 3. Ambassador Tours Inc 4. Cig Travel 5. Wilton Center Travel Ltd

1. Gary Lieberstein - The Travel Addiction Agency 2. John Gravel - Pauwels Travel Bureau Ltd. 3. Avery Harris - Viking Travel 4. Edyta Meyer - Gurgul - CIG Travel 5. Max Shkurupii - Departures Travel

Top 5 Canada Advisors Jan 1, 2023 – Dec 19, 2023

Top 5 USA Advisors Jan 1, 2023 – Dec 19, 2023

1. John Gravel - Pauwels Travel Bureau Ltd. 2. Max Shkurupii – Departures Travel 3. Sandra Pauwels - Pauwels Travel Bureau Ltd. 4. Christopher Taylor - Odenza Vacations 5. Karilynn Brock – Departures Travel

1. Gary Lieberstein - The Travel Addiction Agency 2. Avery Harris - Viking Travel 3. Edyta Meyer - Gurgul - CIG Travel 4. Diana Hechler - D. Tours Travel Inc. 5. Maureen Menezes - Ambassador Tours Inc.

Special thanks to our Survey Participants A big thank you to all who participated in our survey, and congratulations to the lucky winners of our gift card giveaways!

We wish you and your loved ones a happy holiday season and a prosperous new year!

“I’ve always been scared of booking air as my knowledge/time is limited, however, after getting training from Jasmine Prince, I surprised even myself that I was able to book my clients. The system is very intuitive and with enough time to explore and practice, anyone can do it. I’m so happy for this platform. I look forward to the other things it can do to make more money and book with ease. Thank you.” - Sarah Lloyd, Admiral of the Fleet Cruise Center 5


Get ready to dive into a world of boundless opportunities as Ensemble’s Further Your World program gears up for an exhilarating second year of exploration! Following the resounding success of our inaugural year in 2023, the enthusiasm surrounding the program is reaching new heights.

In the captivating realm of Further Your World, 43 enthusiastic participants embarked on global adventures, immersing themselves in the rich cultures of Iceland, Egypt, Ecuador, Southeast Asia, Get ready to dive into a world of boundless opportunities as Ensemble’s Further Your World and theprogram vibrant gears heartup offor London. Thesesecond unforgettable experiences werethe meticulously curated by an exhilarating year of exploration! Following resounding success esteemed partners, Silversea, Egypt&Beyond, Adventures, and AmaWaterways, of our inauguralincluding year in 2023, the enthusiasm surroundingG the program is reaching new heights. guaranteeing a tapestry of memories that will endure a lifetime.

In the captivating realm of Further Your World, 43 enthusiastic participants embarked on global adventures, immersing themselves in the rich cultures of Iceland, Egypt, Ecuador, Southeast Asia, As we step into 2024, we unveil a myriad of possibilities with 13 diverse itineraries and more in and the vibrant heart of London. These unforgettable experiences were meticulously curated by the pipeline. Ourpartners, commitment to Silversea, expansion is reflectedGinAdventures, the growing of partners, ensuring an esteemed including Egypt&Beyond, and list AmaWaterways, unparalleled journey of discovery. Fromthat thewill picturesque landscapes of Panama to the lush beauty guaranteeing a tapestry of memories endure a lifetime.

of Costa Rica, the wonders of the Maldives, and the enchanting allure of Europe, and beyond – the we step intoFAM 2024,trips we unveil a myriad of possibilities with 13the diverse itineraries and more in FurtherAs Your World in 2024 are poised to redefine art of exploration.

the pipeline. Our commitment to expansion is reflected in the growing list of partners, ensuring an unparalleled journey of discovery. From the picturesque landscapes of Panama to the lush beauty So, fasten your Rica, seatbelts and get ready to traverse globe with Panama, Peru, of Costa the wonders of the Maldives, and thethe enchanting allureus. of Europe, andEcuador, beyond – the AntiguaFurther & Barbuda, Guatemala, Europe, Maldives, Jamaica, Israel, India, and more Your World FAM trips Costa in 2024Rica, are poised to redefine the art of exploration.

destinations await your exploration in 2024. The world is calling – are you ready to answer? Let’s So,tofasten your seatbelts and get ready to traverse the globe with us. Panama, Ecuador, Peru, continue go Further Together. Antigua & Barbuda, Guatemala, Costa Rica, Europe, Maldives, Jamaica, Israel, India, and more destinations await your exploration in 2024. The world is calling – are you ready to answer? Let’s continue to go Further Together.

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Introducing the NEW Secrets® Playa Blanca Costa Mujeres Secrets® Playa Blanca Costa Mujeres, opening February 2024, offers the perfect backdrop for romantic relaxation and exploration, situated along a secluded strip of idyllic oceanfront coast, only 12 miles north of Cancun and a short drive to championship golf and a variety of historical local attractions. This all-adult, luxury property resides on an expansive and pristine white-sand beach with crystal-clear waters and features 507 modern suites – each embellished with handmade art and furnishings crafted from organic, locally sourced materials, providing a truly authentic experience. The elevated Preferred Club accommodations provide an extra level of luxury with upgraded amenities and exclusive access to the Preferred Club Lounge, an oceanfront Beach Club and a unique jungle-inspired pool surrounded by lush vegetation. *Please note, select amenities will not be available until May 2024 including the spa, fitness center and theater.


Events

Summit: The Power of Performance 2024 Registration Now Open We’re excited to announce that registration for Summit 2024 is now open for owners and managers! Join us from April 28 – 30, 2024 at the Arizona Biltmore, A Waldorf Astoria Resort. Summit is an exclusive gathering of agency owners and managers, alongside carefully chosen key partners and the Ensemble leadership team. We’ll dive into propelling the performance of your team and the overall Ensemble community. From transformational data solutions to the power of improved segmentation to inspired team building, this is truly a can’t miss event for leaders in the travel industry.

Agency owners and managers, get in touch with events@ensembletravel.com for more information on how to register.

Horizons: The Power of You 2024 Registration Ensemble is thrilled to invite advisors, independent contractors, owners and managers to our third annual Horizons event. This year, Horizons will take place from September 16-19, 2024 at Resorts World Las Vegas. Our members are the reason we exist, and you’re at the heart of everything we do. Horizons is the glittering peak of Ensemble’s year – bringing together our entire community of members, as well as owners, managers, partners and staff, to celebrate, inspire, learn and grow. Our goal is for you to leave Horizons 2024 as an even better, more energized, and more empowered travel professional. Please contact events@ensembletravel.com for more information. 8


Upcoming Events Save the date and stay tuned for more information on registration dates for the following events that you won’t want to miss! March 27, 2024 Learn what makes a brand or destination unique through this exciting oneday virtual FAM event filled with plenty of learning opportunities. VIRTUAL

June 17 – June 22, 2024 Taking place at the stunning Half Moon Luxury Resort in Montego Bay, Jamaica, this exclusive event recognizes the top 10% of Ensemble agencies and advisors with unique bonding and networking opportunities with partner executives. HALF MOON RESORT, JAMAICA

Dates and Locations TBD

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Social Media Overview We’re turning it up on social! Make sure you’re following along to get daily Ensemble updates and engage with other members. Follow us on Instagram @ensembletravel Join our members-only Facebook group: We Are Ensemble

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CAN’T WAIT TO WINTER IN

ABU DHABI Whether you’re a culture enthusiast, a sports fan, a food connoisseur, an adrenaline seeker, or a music lover, Abu Dhabi has curated a winter line up that will leave you eagerly anticipating the season. Get ready to embrace the irresistible ‘Can’t Wait to Winter’ feeling. This winter promises excitement for both thrill seekers and families alike. Enjoy adrenaline-filled days with desert dune bashing, quad biking, and indoor adventure hubs CLYMB Abu Dhabi, Circuit X and Adrenark, or try the newly opened Snow Abu Dhabi and SeaWorld Yas Island, Abu Dhabi. Those looking for inspiration can immerse themselves in art and culture at the iconic Louvre Abu Dhabi, explore Emirati heritage at Qasr Al Hosn and House of Artisans or discover the spirit of the UAE at Qasr Al Watan, where knowledge and tradition converge. Tranquility and relaxation seekers can unwind at Saadiyat Beach Club or on one of Abu Dhabi’s many pristine beaches. Enjoy sunrise kayaking through the mangroves or a bit more serenity with a private retreat to Nurai Island.


On the Road Again There is nothing like visiting our members in their offices. We love seeing where the magic happens and helping our members connect the dots between their businesses and Ensemble’s programs. Recently, our travels took us to Alberta and Saskatchewan, where we got to see the Lambear Travel team’s growing business and all they’re doing to support Ensemble!

EDMONTON LLOYDMINSTER

Travel Gurus, Edmonton Alberta

Lambear Travel, Lloydminster, SK

Paull Travel, Edmonton 11


Member Marketing Insider Go Further with Ensemble’s 2024 Member Marketing Our 2024 marketing plans are expertly designed to empower Ensemble members with strategies that make a difference. With Ensemble’s personalized marketing program, you can create meaningful connections, build stronger relationships, and stay top-of-mind with your clients. If you haven’t already enrolled, now is the perfect time to add a FREE Ensemble Marketing plan to your business strategy. If you are currently enrolled in Ensemble Marketing, you do not need to re-enroll for 2024. By enrolling in a 2024 marketing plan your clients are eligible* to receive: • Monthly Multi-Partner Themed Email • Monthly Multi-Partner Offer Email • Up to 4x/month targeted Single-Partner Offer Emails • Digital publications (Four issues of Range, four issues of Range Best, two Annual Directories) • Three printed Range lifestyle magazines with personalized back cover • Three printed Range Best retail magazines with personalized back cover • Up to one direct mail initiative per week

Learn More & Enroll Today

Not sure if your client list is eligible to receive printed issues of Range and Range Best? Email marketing@ensembletravel.com *Eligibility and number of pieces received are based on supplier criteria & target match. Print eligibility based on preferred sales and ADX transactions.

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Follow Range on Instagram and Facebook Range is now on social: Follow or like @rangebyensemble on both Instagram and Facebook for shareable content and travel inspiration from the pages of Range and Range Best. Reposting and sharing from these accounts can be a simple and effective way to engage with your customers. Follow Range on Facebook

Follow Range on Instagram

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Training The New and Improved UofE The new UofE is now live and seeing lots of traffic! If you have not visited our new Learning Management System – it’s time to head over and Level Up your learning. At UofE, we’re thrilled to offer you an extensive library of Professional Development courses, meticulously designed to cater to your aspirations and professional growth needs. Here’s what you can look forward to: Diverse Learning Modules: Dive into a wide array of courses, each one crafted to help you level up your skills. Whether you’re looking to hone existing talents or explore new areas, our library has something for every professional quest. Develop Essential Skills and Master Your Field: Learn how to master effective communication, enhance your leadership abilities, or delve into the technical intricacies of your field, our curriculum has you covered. Earn Genius Points: As you progress through courses, you’ll earn Genius Points – a rewarding way to track your learning journey and celebrate your achievements.

New Staff Spotlight Katrina Kelly Training Manager

We welcome Katrina to our Training & Development team! Katrina is joining Ensemble from Independent by Flight Centre and will be bringing her five years of experience in training and education to support our development of Ensemble Specialist Certification. 14


$4,000 Reasons to Sail with Silversea

Silversea’s ships are designed to create connections with the world around your clients on both oceangoing and expedition cruises. Whether they are spending time with an Inuit community in the Arctic, breathing in the fresh air of an Alaska spruce forest, or exploring the historic sites of the Mediterranean or the remote islands of the Galápagos, our ships travel deeper to reveal a world far removed from life’s routine. For some, it’s seeing the authentic beauty of the world. For others, it’s indulging in unparalleled luxury on board. There are thousands of reasons for sailing with Silversea, but from now until the end of February we think your clients will like $4,000 savings on Door-to-Door All-Inclusive fares, or $2,000 per guest, with a 15% refundable reduced deposit. To take advantage of this limited-time offer, book your client’s suite with our Door-to-Door All Inclusive fares by February 29, 2024.


Cruise News Unveiling the Norwegian Viva: A Timeless Tradition with a Modern Twist Nov. 28 to Dec. 1, 2023 The ancient ritual of christening ships, steeped in tradition and spanning countless cultures, came alive last week as Norwegian Cruise Line paid homage to this time-honored custom while embracing the future. Designed to embody the essence of living life to the fullest, Norwegian Viva encourages the world to “Live it Up.” In a grand celebration, NCL sent invitations to their extended family, valued partners, and esteemed industry guests to join in the revelry of welcoming Norwegian Viva! Representing the Ensemble support team were Rachel Grogan (Director, Partnership Marketing), Andrew Jones (Director, Partner Relations), and Lee Zanello (Director, Member Relations), along with various members from Canada and the USA. The event marked a momentous occasion blending history and innovation as Norwegian Viva set sail into a vibrant future.

Lee Zanello, Ruth Fagin & Jeff Sturman (Best Cruises), Rachel Grogan, and Andrew Jones

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Lee Zanello, Michelle Gerovac (Tully Luxury Travel), Rachel Grogan, and Andrew Jones


A Majestic Ascent with Celebrity Cruises Dec. 1 to Dec. 3, 2023 On December 1, brother captains, Captain Dimitris and Captain Tasos, warmly welcomed trade media, partners, and industry guests aboard their splendid new flagship, Celebrity Ascent. True to its name, the ship soars to new heights, redefining the possibilities on a cruise and crafting the ultimate premium vacation experience. Joining the prestigious Edge Series, which includes Celebrity Edge, Celebrity Apex, and Celebrity Beyond, Celebrity Ascent’s groundbreaking cruise ship design is set to transform the way we perceive luxury at sea. Representing the Ensemble support team were Mark Stubbert (VP, Member Relations), Lisa Kehayias (Director, Member Relations), Rachel Grogan (Director, Partnership Marketing), and Andrew Jones (Director, Partner Relations), along with various members from Canada and the USA. Their presence at this momentous event underscored the shared commitment to excellence in cruising and the excitement surrounding Celebrity Ascent’s maiden voyage.

Rachel Grogan, Susan Mirabito (Travel Network / Vacation Central) and Andrew Jones

Andrew Jones, Jennifer Suarez (Vice President of Sales, Celebrity Cruises) and Rachel Grogan

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INDULGE IN CULTURE, CUISINE & CONNECTION ABOARD ATLAS OCEAN VOYAGES’ INTIMATE YACHTS

Aboard our Epicurean Expeditions, our Gastronomic Guests are our expedition leaders, guiding explorers on culinary and wine adventures across the Mediterranean. From a tasting at a family-run winery in the small port of Roses to a Montenegrin cooking class in Kotor, your clients will savor regional flavors together with their fellow explorers, expedition team and local experts. They can participate in a Yachtsman cookoff, challenging our chefs or each other. Plus, every expedition includes a free cultural immersion. The officers, staff and crew on board World Voyager™, World Traveller™ and World Navigator® share your client’s love of travel. This is why they are so passionate about creating an extraordinary experience that comes from a genuine care and sense of camaraderie. At Atlas, we cultivate an intimate atmosphere that encourages connection with like-minded explorers. Book your clients today to take advantage of our current offers.


Partner of the Month January’s Partners of the Month In January, we have Apple Leisure Group with exclusive offers available to US Ensemble members, and Crystal Cruises with exclusive offers available to Ensemble members in Canada. For more details, tune into their upcoming webinars. Registration for the webinar is available on U of E. Login to the Member Portal below to access U of E and register under Upcoming Webinars.

Webinars featuring our Partners of the Month Apple Leisure Group January 4, 2024, 3 pm EST

Crystal Cruises Fireside chat with Beth Butzlaff and Kim Guimaraes, VP of National Accounts, & Glen Rothe, VP of Trade Sales from Crystal.

January 3, 2024, 3 pm EST Register now

Book exclusive rates for your clients at Inclusive Collection, part of Hyatt Hotels & Resorts and receive up to $150 off any hotel packaged with air. Don’t miss out, book by January 31, 2024!

Find out More

For every NEW Crystal booking made and deposited in the month of January, receive one (1)* entry into a drawing, where one lucky Ensemble advisor will receive one (1) 7-Night Crystal sailing in a Sapphire Suite on select 2024 Caribbean voyages + up to $2,000 Ensemble Air Credit for you.

Find out More

*Double your entries by booking any 2024 Alaska, Canada New England or Caribbean voyage and you’ll earn two entries for each new booking.

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DMC Updates Warm Wishes from our DMCs! As the holiday season approaches, our 100+ preferred DMC partners extend heartfelt wishes for a healthy and joyful celebration, coupled with moments of relaxation. Looking ahead to 2024, watch out for many new additions to the program, particularly in enchanting destinations such as Mexico, the Caribbean, South America, and across the diverse landscapes of the African continent. Regardless of whether your clients are setting sail on a cruise, unwinding at a sun-soaked resort, or embarking on an epic European journey, rest assured that our DMC partners have tailored solutions for every voyage. Their commitment to excellence adds a personalized touch to each itinerary, ensuring unforgettable experiences for your clients.

Explore all DMC’s

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Club Med | Ski vacations can also be all-inclusive! With more than 20 mountain resorts around the world, Club Med’s all-inclusive ski experience offers hassle-free way to enjoy your favorite snow sports. Situated in the world’s best ski stations, guests of all ages can enjoy ski-in and ski-out access to the slopes with the utmost convenience at Club Med’s Alpine and Canadian properties. Club Med’s all-inclusive ski experience includes: • Gourmet food • Full open bar • Ski & snowboard group lessons • Lift tickets • Kids Club • Sports & Activities • Free Wifi • Taxes & Tips

The Snow Guarantee comes with your Club Med all-inclusive ski package At Club Med, we understand that the thrill of skiing should never be left to chance. That’s why we offer the snow guarantee, your chance of uninterrupted snowy adventures. If 50% of ski lifts are closed in your ski domain, we will welcome you to another mountain resort in the Alps*, where snow cover is plenty enough so you can make the most of the slopes during your ski vacations. With us, you can ski with peace of mind, knowing that no matter what Mother Nature has in store, your journey on the slopes remains secure. *Moving to a different resort depends on availability. Any difference in price for the room is payable by the customer (i.e., moving to a more expensive resort or room type and any difference in costs of the transfers). Costs of new flights, flight changes, transfers, or any additional costs outside of the Club Med stay is at the expense of the client. Ski Domain closure and notices are based on the Ski Domain local authority. This Snow Guarantee is valid for existing travel until 05 May 2024. Club Med reserves the right to extend the Snow Guarantee after 05 May 2024.

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Book Your Next Personal Getaway with Hilton! Now is the perfect time to start planning your next vacation with Hilton. As a Travel Advisor, you can take advantage of 50% off at newly opened hotels & up to 25% off at the remainder of hotels within the global Hilton portfolio. Available at Hilton’s 7,300+ hotels globally! Whether you are looking for an all-inclusive experience or a luxury resort, we have options for every type of stay. Include your Hilton Honor’s number and take advantage of additional benefits. Check out these newly opened hotels: • Motto by Hilton New York Times Square • The Banyan Hotel Fort Myers, Tapestry Collection by Hilton • Hotel Tampa Riverwalk, Curio Collection by Hilton • Hilton Boston Park Plaza • Hilton Cancun Mar Caribe All-Inclusive To take advantage of this offer, visit hilton.com/TravelAgentOffer

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Supplier News ALG Diamond Elite Event Congratulations to our ALG Diamond Elite member agencies who were celebrated a few weeks ago at Dreams Macao Punta Cana.

As part of ALG’s giving back program, Mike Schellhase, President of Travel Haus, joined a team to help build bikes for low-income communities in the Bavaro Punta Cana area.

Brentwood Travel CIG Travel Dreamers Travel Foerster Travel Inc

InteleTravel Time For Travel Travel Haus of St. Louis Travel Network

Celebrating Sarah Kline, President, Time for Travel

Breaking News: India resumes electronic visa service for Canadians Great news for our Canadian travelers! After a two-month hiatus, the electronic visa service to India is once again available. Remember, Sherpa is here to assist you and your clients with all visa-related requirements. Reach out below to learn more and start your application process.

Learn more about the Visa application process

G Adventures is hosting a Further Your World FAM in India in late October 2024! For centuries, northern India has been a melting pot of religions and cultures—and nowhere is this legacy more apparent than in the region’s incredible architecture. From the gleaming white dome of the Taj Mahal to the ancient steps of the Chand Baori water tank, get a taste of India’s allure on this compact journey. Explore the bustling streets of Old Delhi, marvel at magnificent Mughal monuments in Agra and Fatehpur Sikri, and wander the pink-toned palaces of Jaipur, capping off your trip with a stay in a timeless desert village. For more information, including the full itinerary and how to join this trip, go to the Further Your World page on the member portal.

Further Your World in India 23


Press of the Month This month, we continued to receive coverage of Horizons by Ensemble with articles in Travel Weekly, TravelWeek, Travel Market Report, Travel Industry News and more.

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For a premier wine country experience and so much more Visit Napa Valley is the official destination Tourism Boad for the Napa Valley and works in partnership with hospitality providers of the region to promote the Napa Valley as the world’s premier wine country experience. Here in Napa Valley, “a taste of the good life” isn’t just a saying. It’s a way of life. And, while it’s true that our valley is famous for many wonderful reasons – world-class wine and food, one-of-a-kind boutique accommodations and resorts, and a history as rich and abundant as the soil that grows our grapes – the good life in Napa Valley is about how you experience these things. Here in Napa Valley, we believe that the good life is meant to be shared and savored, and discovery is paired with every turn of your journey. Connect with the sales team at Visit Napa Valley today for a comprehensive toolkit of resources to help you plan a legendary trip for your clients. And, from us to you…Cheers to The Good Life! 25


Upcoming Events We’re Going Places The Ensemble team will be attending these upcoming events and would love to connect with you in person. If you’re planning to attend any of the events below, email your Business Development Director to let them know you’ll be there. Lee Zanello lee.zanello@ensembletravel.com Lisa Kehayias lisa.kehayias@ensembletravel.com

Lyne Côté lyne.cote@ensembletravel.com Mike Crosson mike.crosson@ensembletravel.com

Mark Stubbert mark.stubbert@ensembletravel.com

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TRAVEL MARKETPLACE WEST

ACTA AGENT APPRECIATION

Vancouver March 5-6, 2024

Calgary March 13, 2024

ASTA RIVER CRUISE EXPO

CLIA CRUISE 360

Amsterdam March 13-16, 2024

Fort Lauderdale April 16-21, 2024



We hope you enjoyed the December issue. Please send your suggestions, ideas, and any content you’d like to have featured to marketing@ensembletravel.com

DECEMBER 2023

AUGUST 2023


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