Engage: November Issue by Ensemble

NOVEMBER 2023

A Letter from Michael Hello Ensemble! It was truly a pleasure to reconnect with many of you at Horizons. The energy and enthusiasm were both humbling and inspiring. For those who were unable to join us, we took the opportunity to unveil our forwardlooking strategy, encapsulated by what we believe are the four pillars at the core of Ensemble. Chief among them is a core principle that people make travel better and that the human touch is irreplaceable by technology. Building on this, the second fundamental asserts that connections matter. Ensemble stands as a real-life example of an information highway, seamlessly connecting buyers with sellers, agencies with solutions, and partners with sales-driving opportunities. The third core principle underscores our view that agencies need true business partners, not just affiliations. We are here to facilitate, but it is your ingenuity and expertise that truly makes magic happen. Passionately driving us forward is the fourth fundamental – the belief that Ensemble can be a force for good, making a positive contribution to society. In line with this commitment, we proudly introduced our new giving platform, Spark. Through this program, members can choose from over 2 million charitable causes to support. In keeping with our goal to put you and your brand forward, each agency will have its own dedicated page where you can choose from a range of activities to participate in. Further amplifying our dedication to giving back, we announced a one-to-one matching program with an initial group of nine charities, including Doctors Without Borders, World Central Kitchen, Make-a-Wish Foundation, and others. Stay tuned for more details on this impactful initiative. During the event, Kristina Boyce, SVP of Operations, shared valuable insights into our commitment to enhancing efficiency. Tools like the newly revamped Universe of Ensemble (UofE) for training, ClientSites for website customization, and a new Member Portal set to centralize crucial resources from partner information to analytics in 2024 were spotlighted. Thank you to all of you who joined us and for sharing your feedback. Your input is invaluable as we continuously strive to evolve and cater to your changing needs.

Michael Johnson President

Table of Contents

Horizons

ADX Updates

Further Your World

Member Marketing Insider

Supplier News

Events

Partner of the Month

DMC Updates

Training

Hotel News

On the Road Again

22 24 27

Industry Events Recap/ Social Cruise News Press of the Month

Celebrating Excellence at

Thank you for joining us at Gala au Moulin Rouge on the final night of Horizons and congratulations once again to all our award winners! Our award-winning members will each receive one veranda cabin on the inaugural voyage of the next Celebrity Cruises Edge Series ship in 2025.

GENIUS AWARD – TOP OF THE CLASS

Mike Hartshorn (Goldrush Getaways)

HORIZONS MVP AWARD - MEMBER

Bronwen Hill

(Personal Travel Management)

INNOVATION AWARD

RISING STAR AWARD

Larissa Lognay

Megan Duncan

(Groupe Voyage Montreal)

(Travel Gurus)

Diana Hechler (D. Tours)

MEMBER EXCELLENCE AWARD

Goldrush

OUTSTANDING CONTRIBUTION TO THE TRAVEL COMMUNITY AWARD

Fareconnect

Susan Jasnoch

(Custom Cruises & Travel)

EMPLOYEE EXCELLENCE AWARD

Lee Zanello

WE’D ALSO LIKE TO EXTEND OUR CONGRATULATIONS TO OUR PARTNER WINNERS.

HORIZONS MVP AWARD

PARTNER OF THE YEAR AWARD BY VERTICAL: TOURISM BOARD

PARTNER OF THE YEAR AWARD BY VERTICAL: DMC

Lindblad Expeditions

Wild Mongolia

Jamaica Tourist Board

Titanium Tours Egypt & Beyond

PARTNER OF THE YEAR AWARD BY VERTICAL: LAND

PARTNER OF THE YEAR AWARD BY VERTICAL: HOTEL COLLECTIONS

Globus Family of Brands

Hyatt Inclusive Collection

PARTNER OF THE YEAR AWARD BY VERTICAL: HOTEL CHAINS

PARTNER OF THE YEAR AWARD BY VERTICAL: OCEAN CRUISE

Accor

Viking

PARTNER OF THE YEAR AWARD BY VERTICAL: ADVENTURE

PARTNER OF THE YEAR AWARD BY VERTICAL: RIVER CRUISE

AmaWaterways

UNCHARTED AWARD – MOST INNOVATIVE PRESENTATION AT UNCHARTED

G Adventures

OVERALL PARTNER OF THE YEAR AWARD

Celebrity Cruises

WE LOOK FORWARD TO SEEING YOU AGAIN IN LAS VEGAS FOR HORIZONS 2024! 5

ADX Updates ADX at Horizons: Shaping the Future of Travel Together The ADX team at TripArc had an incredibly rewarding experience at Horizons! This event provided us with a valuable platform to connect with our esteemed partners and members, delve into the pressing issues of today’s travel landscape, and gain insights into the exciting trends that are set to redefine the travel industry of tomorrow. ADX, our cutting-edge travel technology solution, plays a pivotal role in driving innovation within the travel sector. Here are some of the standout moments during our time at Horizons.

Keynote Snapshot: Dave Volman, President of TripArc, and Jessica Patel, Senior Vice President, inspire advisors to unleash their full potential with ADX, offering a glimpse of the upcoming ADX PLUS.

ADX Lab We want to extend our heartfelt gratitude to all those who took part in the ADX Lab, generously sponsored by Travelex. A special shout-out to those who made a stop at the ADX Genius Bar, where they received personalized support from our talented team. Don’t forget to access your ADX takehome guide, brimming with valuable resources.

Get started with ADX Let’s give a resounding round of applause to the lucky winners of the ADX Booking Raffle during Horizons, each of them now proud owners of a $500 gift card for their bookings made through ADX. Congratulations go out to: • Brooks Laich (World Playground) • Nancy Moreira (Romantic Planet) • Brittany Campbell (Travel Edge Network) • Miranda Bukowicki (Escapes) • Tracy Penner (ATB Travel) 6

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Learn more about how ADX can support you in booking more services and providing your clients with experiences that will last a lifetime – all while ensuring your own peace of mind.

For a personalized session, connect with an ADX team member and get your questions answered in real time.

ow ADX helps transform your business

Schedule your 1:1 session 7

Leveling Up the Further Your World Program The Ensembles Further Your World FAM program created a buzz that resonated throughout Horizons in the vibrant city of Las Vegas. The overwhelming outpouring of enthusiasm and participation from our esteemed advisors and cherished partners has been absolutely electrifying!

2024 Schedule Unveiled We’re thrilled to roll out the red carpet for our 2024 schedule, and it’s not just a little expansion – it’s a triple treat – offering over 3x the amount of FAMs from 2023. This incredible leap reflects our unwavering commitment to helping our advisors and partners climb the ladder of success. But we’re not stopping there. We’re all ears for your feedback because, hey, this is your show. Tell us where you want to go, what products excite you, and what kind of training you’ve been missing. Let’s continue to Level Up! Together, we’re setting sail on a thrilling adventure to redefine the boundaries of success and innovation. Let’s make learning and growing a voyage filled with excitement, discovery, and endless possibilities as we continue to go Further Together. To see our list of available itineraries and submit your application, please visit Ensemble’s Member Portal where you can find the Further Your World FAM page under the Programs section.

Show me the schedule

To become part of the distribution list for new Further Your World FAM opportunities fill out the form below.

Keep me updated on future FAM opportunities

Why Azamara Have your clients arrive at the doorstep of the world’s most hidden gems on an intimate ship unlike any other. Our ships’ size, style and service all combine to deliver a truly unique experience. Dig deeper with specialized encounters that connect them to the people, traditions, natural wonders, and cultural riches of each destination. Our carefully curated immersive itineraries feature longer stays and more overnights than other cruise lines, allowing travelers to get an authentic taste of each place they visit. Book between December 6, 2023 – March 21, 2024, on select sailings departing between April 1, 2024 – December 31, 2024, and your clients can save up to $2,000 USD on the total stateroom price with the WAVE Offer. The offer is also combinable with applicable Travel Partner promotions, Back-to-Back Benefits, onboard booking savings, Azamara Circle Quarterly Savings, certain Net Rates, and National Account Hosted Programs. For complete terms and conditions of this offer, visit Azamara.com/waveoffer

Member Marketing Insider Unwind on tropical shores with Range, Volume 4 Our latest installment of Range, Volume 4, made its grand debut at Horizons. This issue is your passport to “Sun & Sand” destinations, transporting you from the vibrant streets of Port of Spain, Trinidad and Tobago to the sun-kissed coastlines of Sicily. Plus, we sit down with acclaimed fashion designer Tanya Taylor to uncover her favorite vacation spot, provide a mouthwatering guide to three fish sandwiches worth traveling for, and offer an insider’s take on experiencing the perfect day on New Providence, the Bahamas’ most populous isle. For all the resources you need to promote this new edition, including the cover image, embed code, and individual article links, head over to the member portal now.

Explore Everything Range

Coming Soon: Range Best, The Europe Issue In our upcoming issue, Range Best delves deep into the heart of Europe, shining a spotlight on the unmissable arts and culture happenings that every traveler should have on their radar. We’ll also introduce you to three Europe-based DMCs and take a look at the growing trend of second-city travel (Hello Manchester and Marseille!). Don’t forget to explore our recurring cruise section highlighting exclusive itineraries from our preferred partners. Each cruise line featured offers Ensemble-exclusive deals that can only be accessed when booked through you, their trusted Ensemble travel advisor. Stay tuned for this exciting Europefocused edition! 10

Ensemble Marketing at Horizons

The Ensemble Marketing Team loved meeting and connecting with you at Horizons. Members who attended the event had the opportunity to speak with the team about their member marketing plans, our Range and Range Best publications and segmentation. See you again next year!

Go Further with Ensemble’s 2024 Member Marketing Plan Our 2024 marketing plans are expertly designed to empower Ensemble members with strategies that make a difference. With Ensemble’s personalized marketing program, you can create meaningful connections, build stronger relationships, and stay top-of-mind with your clients. If you haven’t already enrolled, now is the perfect time to add a FREE Ensemble Marketing plan to your business strategy. If you are currently enrolled in Ensemble Marketing, you do not need to re-enroll for 2024. By enrolling in a 2024 marketing plan your clients are eligible* to receive: • Monthly Multi-Partner Themed Email • Monthly Multi-Partner Offer Email • Up to 4x/month targeted Single-Partner Offer Emails • Digital publications (Four issues of Range, four issues of Range Best, two Annual Directories) • Four printed Range lifestyle magazines with personalized back cover • Three printed Range Best retail magazines with personalized back cover • Up to one direct mail initiative per week

Enroll and upload your database by December 1st to be included in the first issue of Range magazine in January for 2024. Not sure if you have print names? Email marketing@ensembletravel.com

Learn More & Enroll Today *Eligibility and number of pieces received are based on supplier criteria & target match. Print eligibility based on preferred sales and ADX transactions.

Packages now available to Bonaire, a Dutch Caribbean gem! Book your clients on a Caribbean dream in Bonaire, nestled among the famous ABC Islands. Here, nature takes center stage, with crystal-clear waters teeming with marine life and 86 accessible dive sites, including the renowned Bonaire Marine Park. Clients can explore the charming streets of Kralendijk, graced with pastel-colored buildings, boutique shopping, and delectable Caribbean cuisine. Bonaire’s vibrant culture, shaped by African, European, and indigenous influences, comes alive through culinary adventures and local festivities. Watersport enthusiasts will find their haven in Lac Bay, hailed as one of the world’s top windsurfing destinations. For the adventurous spirit, Washington Slagbaai National Park beckons with rugged terrains, hiking trails, birdwatching, and awe-inspiring vistas. Accommodation options cater to every taste, from luxurious resorts to eco-friendly lodges. Bonaire proudly embraces diversity, making it a celebrated LGBTQ+-friendly destination. This Caribbean paradise is a must-visit for both nature lovers and adventure seekers. Packages available for travel December 12, 2023 onward.

Advance Your Training with Manulife Travel Insurance Webinars Thank you so much for protecting your clients with Manulife Travel Insurance. We truly value our relationships with agency partners like you. With that in mind, we’ve developed a series of informative webinars that help you learn more and stay up to date on our travel insurance products. You can participate in live webinars or view recorded options from our archive. These webinars are designed to help you offer the right products to your clients so they can travel knowing they have reliable protection. Sign up today!

We look forward to having you there. Sincerely, Manulife

Underwritten by The Manufacturers Life Insurance Company (Manulife) and First North American Insurance Company, a wholly owned subsidiary of Manulife. Manulife, Stylized M Design, and Manulife & Stylized M Design are trademarks of The Manufacturers Life Insurance Company, and by its affiliates under license. © 2023 The Manufacturers Life Insurance Company. All rights reserved. Manulife, P.O. Box 670, Stn Waterloo, Waterloo, ON N2J 4B8. Website: www.manulife.ca Telephone: 1-800-268-3763 Accessible formats and communication supports are available upon request. Visit manulife.ca/accessibility for more information.

Events Join us in 2024 We were delighted to come together for Horizons: Level Up at the exquisite Paris Las Vegas, where we absorbed insights from dynamic speakers, engaged with our incredible partners and sponsors, and, most importantly, connected with all of you. During the event, we also revealed our exciting event lineup for 2024. March 27, 2024 Join us for this exclusive virtual FAM to showcase what makes your brand or destination unique to our valued advisors. VIRTUAL

April 28 – May 1, 2024 Ensemble’s senior leadership and owner/managers will gather for a remarkable experience filled with l earning, bonding, networking, and, of course, fun. ARIZONA BILTMORE. PHEONIX AZ

June 17 – June 22, 2024 Designed to honor the top 10% of Ensemble agencies and advisors, this event aims to strengthen their connections with partner executives. HALF MOON RESORT, JAMAICA

September 16 – September 19, 2024 Ensemble’s “main event” is all about 1:1 networking, bringing together hundreds of Ensemble frontline advisors, agency management, Ensemble leadership, and partners from around the world. RESORTS WORLD, LAS VEGAS

Dates and Locations TBD Stay tuned for more information on these regional networking opportunities for your best business development managers and frontline advisors. We hope to see you there!

DMC Updates From immersive cultural encounters to seamless logistics, discover how our newest DMCs are redefining the art of destination exploration.

TempoVIP (Premium+, A La Carte) Portugal & Spain Tempo VIP are specialists in details of Portugal and Spain, creating unique experiences for you to discover the secrets of these two countries. Ask us. You choose. The answer is yes.

Southern Crossings (Luxury, Packages) Australia, New Zealand, South Pacific For over 35 years, Southern Crossings has been tailoring personalized luxury travel and curating exclusive Ultraluxe experiences for the most discerning travelers to Australia, New Zealand and the South Pacific. They pride themselves on dazzling visitors with their unsurpassed local knowledge, silky-smooth service and a sharp eye for the finest details.

Get to know our newest DMCs further in the Partner Tab under Partner Search in the Member Portal.

Take me there

Become a pro with the Apple Vacations Destination Europe Guides The much-anticipated Apple Vacations Destination Europe Guides are now live and available on ALGV360˚°. From London, England to Corfu, Greece, get the 101 on the most popular European destinations—where to stay, the “Can’t Miss” list, curated itineraries and more! Created to be versatile, you can use them to learn more about the world across the pond or customize with your own logo and information to share with clients. With plans to develop more guides, you and your clients will have no shortage of inspiration for their travels through Europe.

Hotel News Welcome to a world of opulence and sophistication as we explore five of the most distinguished hotels on the global stage. From the bustling streets of New York City and Chicago to the romantic avenues of Paris and the sun-soaked shores of Miami, these hotels stand as epitomes of refined living and immersive luxury. Each destination is a testament to the artistry of hospitality, promising an unforgettable tapestry of moments that linger in the heart long after the journey concludes for your clients.

The Peninsula Chicago: Stay Longer with this Special Offer The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. In 2023, The Peninsula Chicago was named the Best City Hotel in the Continental U.S. in Travel + Leisure’s Worlds’ Best Awards, and #2 Hotel in the World in LA LISTE’s Top 1,000 World’s Best Hotels. The hotel invites guests to enjoy all that Chicago has to offer during an extra-long weekend or weekday getaway with the “More Time… with Our Compliments” offer. When reserving three consecutive nights on select guest rooms or suites, you will receive the third night complimentary. Blackout dates apply.

The Marmara Park Avenue: A Luxury Retreat in NYC Nestled in the heart of New York City, The Marmara Park Avenue is a haven of refined luxury that seamlessly combines historical charm with modern opulence. This 21-story architectural gem, dating back to 1927, pays tribute to the city’s rich heritage while offering an exclusive escape from the bustling metropolis. Featuring 128 spacious suites and guestrooms, including prestigious penthouses, the hotel treats guests to elegant interiors, lavish furnishings, and sweeping views of the iconic New York skyline. A select 40 suites even boast private terraces for an elevated experience. Amenities include the Wellness Center for relaxation and rejuvenation, a Turkish Hammam for the ultimate escape, and a rooftop bar and lounge with breathtaking city views and handcrafted cocktails.

Fontainebleau Miami Beach: Glamor Meets Contemporary Sophistication For over half a century, Morris Lapidus’ iconic curvilinear masterpiece has stood as a revered landmark on the shores of Miami Beach, setting a new standard for the harmonious blend of business and pleasure. Spanning 22 acres of oceanfront magnificence, Fontainebleau beckons you into a world where every detail is extraordinary. Indulge in the culinary creations of award-winning chefs at signature restaurants, experience the vibrant energy of chic nightlife venues, and pamper yourself in the luxurious confines of a two-story, 40,000-square-foot spa. The expansive poolscape offers a retreat into serenity, while miles of pristine beach await your leisurely strolls along the shimmering shoreline.

Sofitel Paris Le Faubourg: Right Bank Pied-à-Terre Embrace the French joie de vivre at the Sofitel Paris Le Faubourg, an 18th-century private mansion located in the heart of the capital, steps from the major museums and posh fashion boutiques. This exquisite hotel seamlessly marries historical charm with contemporary sophistication, creating an ambiance that captivates the senses and immerses guests in the true essence of the French joie de vivre. After a day of exploring the city’s cultural treasures and indulging in retail therapy, your clients will unwind with signature cocktails in the Bar du Faubourg and delight in the flavors of refined French cuisine at Blossom restaurant.

Hotel Napoleon Paris: Timeless Elegance Just a stone’s throw away from the iconic Champs-Elysées and the majestic Arc de Triomphe, enter the enchanting world of Hotel Napoleon, where 96 elegant and welcoming rooms and suites await, each exuding a distinctive blend of Parisian sophistication and modern comfort. Some privileged spaces offer terraces that unveil panoramic views of the city, providing an intimate perch from which to behold the enchanting beauty of Paris. Immerse yourself in the allure of the hotel’s brand-new bar, a haven of intimacy and contemporary flair. Here, guests can unwind and savor moments of conviviality, creating memories that linger long after the Parisian sun sets. Hotel Napoleon Paris beckons, not merely as a place to stay, but as an immersive experience—a testament to a timeless love story and an embodiment of the call of the City of Lights.

Our team connecting with partners and members at Horizons

Industry Events Recap Sailing to Success at CruiseWorld CruiseWorld brings the entire cruise industry to Ft. Lauderdale each year for growth and evolution through educational workshops, general sessions, networking events, and a trademark Exhibitor Showcase. This year, Ensemble hosted a session about the value that advisors add to travel and how this human touch makes trips more meaningful and memorable.

With new member Sarah (Travel Wishes & Memories) and referring member Scott (Rainbow Getaways) at CruiseWorld in November.

Social Media Overview We’re turning it up on social! Make sure you’re following along to get daily Ensemble updates and engage with other members. Follow us on Instagram @ensembletravel Join our members-only Facebook group: We Are Ensemble

Where Wilderness meets Wonder, Where Majesty meets Memories in Alaska A Disney cruise to Alaska is more than just a cruise. It’s where adventure meets relaxation, where the frontier meets the horizon. And where magic meets the sea. Experience the wonder of Disney with onboard magic like Broadway-style shows, imaginative dining, incredible kids’ clubs, and adult-exclusive spaces. And embark on grand excursions when you stop in picturesque ports like Skagway, Juneau and more. ©Disney Ships’ Registry: The Bahamas

Cruise News The Ensemble Horizons Conference was truly outstanding! The insightful sessions with industry experts broadened my outlook on what’s in store for 2024 and beyond. The networking opportunities were endless in both a formalized setting as well as some great casual settings, allowing me to connect with so many wonderful travel partners. Thank you to the whole team at Ensemble for your hard work in planning this conference. Your efforts truly made a remarkable difference! - Patricia Di Benedetto - Explora Journeys

Andrew Jones with Patricia Di Benedetto (Explora Journeys)

Laurie Bohn (Silversea) with Andrew Jones

Nicole Baker, Wade Menard (Cunard), Rachel Grogan

Being a part of the ensemble Horizons conference was truly exciting and motivational! Hearing about the ensemble vision from Michael Johnson and the leadership team focusing on preferred supplier partnerships, training, and leveraging their technology left me encouraged and inspired to know that future success together will be strong. Time connecting with the ensemble Travel Partners rounded out an exceptional week of learning and planning … Thank you ensemble for a fabulous Horizons conference. - Laurie Bohn-Isaure - Senior Director National Accounts, Silversea

Michele Saegesser (Viking), Rachel Grogan, John Jerkovich (Viking), Jordana Botting (Viking)

Being at Horizons is such a powerful way to connect with Ensemble members, owners, managers and advisors alike. Not only are you creating bonds and relationships in person, but the ability to excite and ignite this ambitious group on the benefits of selling Seabourn! I had an amazing time hosting this dinner at The Bedford by Martha Stewart, and so many other great memories from the 4 day event. Thank you Ensemble! - Maxine Gundermann – Senior Manager, National & Strategic Accounts (Seabourn) Andrew Jones, Andrew Davis (Holland America Line), and Maxine Gundermann (Seabourn)

It was wonderful to attend Ensemble Horizon Conference and re-connect with our travel partners, colleagues and friends in Las Vegas. Your trust, collaborative spirit, and commitment to our industry have been pivotal in 2023. My sincere gratitude to all Ensemble members and staff for their PartnerSHIP and continued support of Holland America Line. - Andrew Davis – Holland America Line, Senior Manager, National Accounts Andrew Jones with Meline Hakobyan, Sandra Gardiner, and Columba Calicchio (AmaWaterways)

My team and I were so delighted to attend this years Ensemble Horizons conference. The focus was on levelling up and boy has Ensemble and members risen to the challenges of the past couple of years. This was truly one of the best conferences with sustainability at the forefront. It was a pleasure yo have so much valuable time with the owners, managers and advisors. - Sandra Gardiner - Director of Sales, Canada (AmaWaterways)

I truly enjoyed the Horizons Event! The one-on-one interactions with Advisors, the accessibility of resources, and the overall user-friendly experience at the Paris Hotel made the conference exceptionally convenient. The guest speakers were captivating, offering thought-provoking insights within the industry and yet global affairs. The themed Moulin Rouge Gala Night added a touch of excitement to the event! I’m eagerly anticipating next year’s conference. Thank you for the overall enriching experience! - Jocelyn Saldana - Account Executive, National Accounts (Azamara)

Andrew Jones with Lisa Marie Hernandez and Jocelyn Saldana (Azamara)

Unfold your story at Paradisus Los Cabos, a resort designed for adults Paradisus Los Cabos, a beachfront luxury all-inclusive resort nestled along the shores of the Sea of Cortez, and member of Leading Hotels of the World, transforms into an Adults-Only resort starting January 2024. Experience the ultimate luxury at The Reserve, an exclusive section of the resort that offers unparalleled privacy and personalized service. Indulge in spacious and elegantly appointed accommodations, enjoy access to a private pool and beach area, savor exquisite dining options tailored to your preferences, and experience the local flavor with the Destination Inclusive®. • Paradisus Los Cabos and The Reserve combine to create an extraordinary retreat where relaxation and adventure seamlessly blend together. • Explore the vibrant destination of Cabo San Lucas, known for its stunning beaches, exciting nightlife, and world-class golf courses. • Discover an unparalleled experience with Paradisus Los Cabos, featuring destination, amenities, hotel facilities, and an unwinding desire to visit soon.

Press of the Month Tully Luxury Travel was featured in a CNN Underscored story on holiday trip planning.

In a busy month for The Travel Mechanic, Lauren Doyle was quoted in two separate articles: a Washington Post story on how to successfully plan a multi-generational trip and a Wall Street Journal story on the rise of solo cruising.

Horizons: Level Up! was featured in several articles including Travel Weekly, TravelPulse, PAX News, Travel Market Report, Open Jaw, Insider Travel Report, Travel Agent Central, and others. Members were also interviewed on location for stories in PAX News and Open Jaw.

Supplier News Elevating Supplier Partnerships to New Heights at Horizons Ensemble members experienced a transformative week at Horizons, unlocking unparalleled opportunities to forge impactful connections with over 200 esteemed preferred partners across diverse sectors including Cruise, Land, Air, Hotel, Car, Insurance, and Specialty. The event went beyond conventional networking, providing a platform for partners and members to engage in meaningful interactions that extended past social gatherings. The Partner and Destination showcases served as vital hubs of training and education, offering valuable insights that enhanced the collective experience. The relationships nurtured during Horizons will be instrumental in propelling the sales of preferred partnerships, especially in the dynamic landscape of 2024. For those who couldn’t partake in this year’s Horizons, mark your calendars for the next groundbreaking event. Horizons 2024 is slated to unfold from September 16th to 19th at Resorts World in Las Vegas. Join us for another extraordinary opportunity to learn, connect, and elevate your business to new heights!

THE GELUXE COLLECTION BY G ADVENTURES Launched by G Adventures on November 1, The Geluxe Collection is adventure at its Finest. Featuring 28 trips across 16 different countries, these tours will allow your clients to get moving and go deeper into their destination. Think premium and active all in one. Expertly curated and oh-so comfortable.

Start Exploring Mighty Fine Adventures

Private Group requests are welcome at groups@gadventures.com. 28

Partner of the Month December’s US Partner of the Month This month, we have Travelex, December’s US only Partner of the Month. For more details, tune into the December member’s call or visit their partner profile on the member portal.

Owner/Manager Member Call featuring our Partner of the Month Thursday December 14, 2023 at 12pm / NOON EST Registration details for our upcoming December Member’s call are coming soon.

Why Partner with Travelex? Let travel protection help your clients explore the world safely. For more than 25 years, Travelex Insurance Services Inc. has been a leading provider of travel insurance in the United States. As a premier partner to the travel industry, Travelex offers a diverse array of products designed to help travelers create and protect the moments that matter most while they explore the world.

Embrace your client’s inner early bird and save them 10% on select 2024 premium tours through October 31, 2024* Early Birds Tour in Style. Help your clients enjoy early access to travel in 2024 with the Early Bird Travel Sale. They’ll see all the sights, get all the insights and experience the icons up close and personal. From exploring Machu Picchu to Indulging in Italy’s authentic dishes, let your clients go beyond sightseeing with unique Insight experiences. Now is the best time to book their 2024 travel with 10%* off select premium worldwide tours.

Training Your Enhanced Learning Experience Begins The new UofE Learning Platform is now LIVE! Transition seamlessly from the Member Portal to our upgraded Learn @ Your Leisure platform. Enjoy a streamlined process with fewer clicks to register and attend webinars, enhanced navigation through an intelligent Search bar, a virtual coach suggesting relevant content, and quick access to your learning activities. We’ve leveled up to enhance your training and development experience.

Horizons Highlights: Platform Previews and Professional Development

Members who attended Horizons had an exclusive preview of the UofE Learning Platform. If you missed it, head to UofE now to experience the enhanced learning environment. Horizons also provided opportunities for Ensemble to deliver professional development sessions, including insights into maximizing your earning potential with Hotel & DMC bookings.

New ways to Level UP...

Level Up your Earning Potential with Hotel & DMC

Booking high-quality DMC and Hotel products allows you to offer clients exceptional custom experiences with better commissions. Attendees received guidance and resources to start bundling and earn more.

2 3

Level Up your Learning

Knowledge is power, and Ensemble’s new UofE platform and suite of courses are designed to maximize this. Attendees got an exclusive look at the new UofE, samples of Ensemble Training Academy Courses, and a sneak peek at our new Destination Guides launching early next year.

Level Up your Social Game

Leverage tools like ChatGPT to compose content and create marketing schedules to boost sales through your social presence. Attendees had the chance to practice these new skills during a live training session.

Introducing Insights by Bedsonline Unleash your potential as a travel advisor with Bedsonline’s Insights, an AI-driven platform designed to keep you ahead in the rapidly evolving travel industry. Insights offers personalized recommendations, customizable marketing materials, and real-time global data to help you navigate trends and secure more bookings. It adapts to your preferences, streamlines bookings with filters, and enables personalized marketing. Plus, you can cross-sell experiences to boost earnings. Join Insights for free and give your business the competitive edge it deserves.

Learn more

On the Road Again

Mark Stubbert , Jasmine Prince and Lee Zanello with Cruise Vacations of Winnipeg

Mark Stubbert , Jasmine Prince and Lee Zanello with Carey Duncan – Travel Quest and Karen Pace – Red Lake Travel

Continental Travel with Mark Stubbert , Jasmine Prince and Lee Zanello

Sunseekers. - Corwin Kostenchuk now fully leading the business.

Fareconnect with Mark Stubbert , Jasmine Prince and Lee Zanello.

We hope you enjoyed the November issue. Please send your suggestions, ideas, and any content you’d like to have featured to marketing@ensembletravel.com

NOVEMBER 2023

AUGUST 2023