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MINDWARE SHAKES HAND WITH IDIS FOR ADVANCED PLUG-AND-PLAY VIDEO TECH
DUBAI POLICE COLLABORATES WITH AVAYA In line with the strategy of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to integrate people of determination in society and provide them with equal rights, the Dubai Police announced today its plan to provide emergency solutions that serve all segments of the society, especially people of determination. The announcement was made during GITEX Technology Week 2018, in accordance with Dubai’s strategy of transforming into a smart city. Brigadier Kamel Butti Al Suwaidi, Director of the General Department of Operations at Dubai Police, said: “Dubai Police works in line with the Government’s efforts to empower and integrate people
of determination and provide them with a better quality of life. We are developing a real-time engagement service for people of determination in collaboration with Avaya, which enables them to make video calls and communicate with the Command and Control Center using sign language. The service will be launched soon and will help us provide higher-quality emergency support to people of determination and respond to their calls in a swift manner.” Dubai Police has already helped people of determination with an SMS system that can be used to communicate with the emergency services (999). Nidal Abou Ltaif, President of Avaya International, said: “Avaya is proud to have developed with Dubai Police the first and best communication services in the
Arab world that enable people of determination to make video calls and use sign language in emergency scenarios.” Avaya developed a multi-partyvideo-enabled service that allows people of determination to make calls with sign language experts and the Dubai Police Command and Control Center (999). This service connects the citizen with the nearest police patrol, which in turn can use the service to communicate with the headquarters at the same time. The solution also helps overcome the limitations of radio frequency currently used by patrol cars by leveraging the high-speed GSM network. The most important feature the service provides is respecting privacy, as the solution fully records and encrypts all the communication and interactions.
An extensive distribution agreement was signed between IDIS and value-added IT distributor Mindware, which will make it easier for IT/network integrators across the Middle East and Africa to deliver advanced video surveillance projects. The deal means that from now onwards, Mindware can offer their channel partners a single supply route for high-level video surveillance installations and turnkey applications, covering both IT and security by IDIS - the largest manufacturer of security and surveillance technology in South Korea and a globally recognized leader in advanced surveillance innovation. “The distribution agreement with Mindware substantially extends IDIS’s reach across the region and opens an essential sales channel to specialist IT network integrators”, confirmed Harry Kwon, the General Manager of IDIS Middle East and North Africa. “For Network, IT and Communications integrators the availability of IDIS video technology is a one more welcome addition to our topclass vendor portfolio”, agrees Nicholas Argyrides, Chief of Sales & Marketing and Deputy GM at Mindware. “More endto-end solution offerings by Mindware means, naturally, more value to more end-clients across the region.”
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