FEBRUARY 2016
THE CHANGE-SPOTTERS AND CHANGE-MAKERS
THE ‘I’ IN THE CIO
INNOVATIVE, INTELLIGENT, INSPIRING OR INVOKING? TOP CIOS WHO HAVE BEEN PAINTING THE TOWN ‘TECH’ /pg.06
BROUGHT BY
IS THE CIO OF TODAY THE CEO OF TOMORROW? /pg.26
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EDITORIAL
NEED OF ‘THE TITANS’! SANJAY MOHAPATRA sanjay@accentinfomedia.com
Hello Folks! We are happy that we are playing a notch above the traditional IT media by truly providing a compendium of Enterprise and Channel content through print, online and events. True to our belief the page has to be one and roles have to be different. Since the technology has changed over the time at an amazing speed and price, and positioning of the technology has become trivial. The customers’ needs have become the focal point. So realizing the CIOs needs and designing solutions is the most coveted work. Apart from the regular issues, we thought of bringing out quarterly supplement focused on the CIOs so that by the end of the year, we can cover the direction, action plan and the achievements of the CIOs and it can be of great value and benchmark to the industry. We named it as ‘The Titans’. For us - from the technology perspective, CIOs are the true Titans who help transform the organizations with their planning and decisions. They change their organizations from normal companies to the extra smart customer-first companies, which obviously leads to revenue growth and enhanced loyalty of their customers and suppliers. This year the focus of the CIOs has been digitization, implementation of cloud solutions and hiring right resources to support them in their technologies practices. So as a starting point, we are bringing out this first edition of the year, which covers the profiles, credentials and achievements of the CIOs. We are trying to cover the Top CIOs for this time but coming times as this supplement matures year on year, our aspiration is that we would have profiling of Top 100 CIOs as a regular feature. Similarly, the subsequent issues of the year would feature the high-profile projects and technologies but with the maturity of those issues we will provide a number to that so that we can raise the bar of quality participation. Like our other endeavours in the past, ‘The Titans’ also is born out of passion. We hope you understand our role and we seek your appreciation and good wishes in this journey.
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FEBRUARY 2016
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SPECIAL STORY
THE CHANGING ROLE OF CIOS INFORMATION-INNOVATION - TRANSFORMATION Archimedes had once stated, “Give me a place to stand… and I will move the world.” With the numerous ways in which technology has metamorphosed the modern enterprise, the enterprise Archimedes—the CIOs— are all set to align their business goals on the success ‘Parabola’. WORDS BY ANUSHREE DIXIT
Wikipedia defines a CIO as: - “Chief Information Officer (CIO) or Information Technology (IT) Director, is a job title commonly given to the most senior executive in an enterprise responsible for the information technology and
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computer systems that support enterprise goals. Generally, the CIO reports to the chief executive officer, chief operating officer or chief financial officer.” This post in Wikipedia dates back
to 2008. So, the crux of the matter is that…. It is not only the years, but the whole portfolio of a CIO has evolved. The present situation of enterprises is increasingly showcasing the CIO metamorphosing as the catalyst
SPECIAL STORY
for business empowerment and growth. Thus, technology has not only transformed the way business is done, it has also revamped some crucial designations in a modern enterprise. Going down the lanes of history, 1990s and 2000s saw the era of PC evolvement and the role of DirectorIT was formally introduced. It was in the fourth phase, between 2000s and 2010s, the position of CIO was familiarized, as IT was considered the backbone for business processes and alignment. Crisis or Opportunity? The CIO Association of Canada makes a
very bold statement— “The CIOs need to go from being an enabler of the business to becoming THE business.” Aligning IT with business goals was the career objective that defined and ruled a CIO or IT Head’s resume
till a long time. It is still a crucial task for any IT head, but there has been a drastic evolution in the role of the CIO that requires him/her to not only align business with “CIOs have the opportunity to transform from keeper of the technology into a true Chief of Information, now managing data as a company asset, just as the CFO manages company Finances”, says Tom Fisher, Senior Vice President and Global Commercial CIO, Oracle IT, “but also to transform and innovate while juggling in his role as a CIO and a business enabler.” Some term the changing role of CIO as a race to overtake the other decisive positions like the CEOs and CFOs, while some look at it as a very cohesive and coherent environment to work towards a common goal. Some have ruled it as an identity crisis for the CIO, who is increasingly compared or expected to play the role of a CEO, CFO or a CMO. So, do the CIOs get carried away by the proliferation and consumerization of technology or do they rediscover themselves to anchor the opportunities that can give a wider dimension to their portfolio as business enablers. Satiating the Demand Curve According to a Gartner study on The CIO’s edge, the seven leadership skills that a CIO should have is; commitment to leadership first, everything second; Lead differently than you think; Embrace your softer side; Forge right relationships, drive right results; Master communications; Inspire others; and Build people not systems. ‘Expectations are ever increasing’. So, as emerging technologies rule the roost, the pressure mounts on the IT head to lead the organization on that roadmap. As Firoj Rauta, Head of IT at Skyline University College remarks, “The expectation from the role of CIOs between 2016 and 2020 includes Big Data Analytics, Mixed Responsibilities (In house team development with
external support) and implementation of Internet 2. In other words, Role of today’s CIO is to identify the gaps in granular security, accurate results, mobility, availability of the system 365x24x7 and IT responsiveness.” The CIO management concept was first introduced in 1981 by William A. Synnott and William H. Gruber in their book, Information Resource Management: Opportunities and Strategies for the 1980s. Synnott and Gruber believe that the ClO concept is one that is coming into its own. The Cloudy Future: Boom or Doom The rapid emergence of Cloud Computing has put a great number of challenges ahead of the CIO in carrying out their business operations and has forced them to rethink and reimagine business on new forefronts. Despite the cloud acting as a true business booster, it has added a lot of twists and turns to the changing role of CIO. According to a Gartner Survey, ‘Flipping to Digital Leadership: The 2015 CIO Agenda’ or most CIOs, public cloud is an option for projects, but only a first consideration for a small minority. Identifying the Change Makers The Titans, thus is an effort to identify and put the spotlight on the trailblazers who have mastered the art of this ‘Change’; who have not only evolved but have pulled along their respective organizations to evolve. The profiles that you will be flipping across in the upcoming pages are the CIOs and IT Heads who have stood the test of time, gripping firmly to their strengths and at the same time letting go of the conservations. Finally: Technology today is passé tomorrow. CIOs who adapt and evolve with the change and challenge would survive. It is time for the CIOs to be the Atlas and shoulder the business world. Superman, Spiderman, Batman have saved the world a number of times…. Its time for the TECHNOMAN to take over now!
FEBRUARY 2016
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TOP CIOs ACROSS MEA
MOHAMMED ABDULLA AL ZAFFIN IT DIRECTOR, DUBAI MUNICIPALITY
DOMAIN Government/ IT
GEOGRAPHY COUNTRY UAE
NATIVE PLACE Dubai - UAE
JOURNEY
CAREER Engineering and Technology CERTIFICATIONS Master in Survey Engineering & GIS
EXPERIENCE 15 years as a CIO/IT head YEARS IN SERVICE 26 years
ACHIEVEMENT
SO FAR Appointed by His Highness Sheikh Mohammed Bin Rashid Al Maktoum a member of Board of the Smart City Office Council
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Aiming towards making Dubai the Smartest City
Fishing, reading, gardening, group camping and sailing
Keeping up with everything that is new in Technology
Technology which has revolutionized businesses of late IoT (Internet of Things, Smart Devices and Internet
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Are CIOs the next CEOs? Yes for sure
TOP CIOS ACROSS MEA
VENKATESH MAHADEVAN
GM & HEAD OF IT, TECHSOURCE LLC/DUBAI INVESTMENT PARK DOMAIN
End-to-end IT services/ Investments conglomerate
GEOGRAPHY COUNTRY UAE
NATIVE PLACE India
JOURNEY
CAREER Procter & Gamble, Coca-Cola, Motorola. CERTIFICATIONS Leading Industry credentials
EXPERIENCE over 12 years YEARS IN SERVICE About 25 years
Technology which has revolutionized businesses of late Mobility
Are CIOs the next CEOs? They are next senior Business Leaders
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Playing a strategic role in overall business growth, beyond the digital evolution
Mentoring, Reading, Fine Arts
Passion drives curiosity, which drives innovation. Technology is all about innovation – setting new benchmarks of excellence
ACHIEVEMENT
SO FAR Multi-Million dollar Enterprise Technology Transformation programs, ERP, Pioneering Mobility solutions for Enterprise
FOLLOW ME @ /venkimahadevan @venkimahadevan
6 APRIL 2016
ENTERPRISE ON THE CLOUD MYTH OR REALITY?
FEBRUARY 2016
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TOP CIOs ACROSS MEA
AHMED AL MADANI EXECUTIVE DIRECTOR, GENERAL PENSION & SOCIAL SECURITY AUTHORITY
DOMAIN Public Sector
GEOGRAPHY COUNTRY UAE
NATIVE PLACE UAE
JOURNEY
CAREER Bachelors (InformationSystems) CERTIFICATIONS Certified Information TechnologyManager Certified COBITFn Certified Data CentreProfessional EXPERIENCE 10 years as a CIO/IT head YEARS IN SERVICE 23 years
ACHIEVEMENT
SO FAR Global Business CIO Award Winner 2015 from ICMG
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
My ambition is to become CEO where I can utilize my IT strategies and leadership skills to enhance the business performance and achieve the organization’s vision and mission
Swimming, Reading, outdoor games and surfing the internet
Technology is my Passion”. I am always young and keen when it comes to learn new technology. There is always a room for improvement and knowledge.
Technology which has revolutionized businesses of late Virtualization has changed the world in enterprise server technology in terms of cost and performance irrespective of hardware and operating system.
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Shortlisted in the DEGP Award for the distinguished employee in Technical/Engineering Category2012 Enterprise Architecture Award in Transformation and PlanningCategory 2011 Enterprise Architecture Excellent Award 2010 from Open Group
Are CIOs the next CEOs? Definitely Yes. CIO’s are driving the business with technology. Technology is the key player in every business today. This role is defined by the dominant technology and business strategy.
TOP CIOS ACROSS MEA
GERHARD ROUX GROUP CIO, AL FUTTAIM GROUP
DOMAIN
Business Group
GEOGRAPHY COUNTRY UAE
NATIVE PLACE Cape Town, SA
JOURNEY
CAREER PricewaterhouseCoopers; Woolworths SA; Dairy farm CERTIFICATIONS M.Eng; B.Eng EXPERIENCE 18 years as a CIO/IT head YEARS IN SERVICE 26 years
ACHIEVEMENT
SO FAR Top achievement so far – 2 beautiful children
Technology which has revolutionized businesses of late Social Media
Are CIOs the next CEOs? Yes
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Transform business and enrich our customer’s experience
Squash; Running; Tennis; Investment
Transforming Business
7 APRIL 2016
IOT
ALL SMOKE… OR FIRE TOO?
FEBRUARY 2016
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TOP CIOs ACROSS MEA
DR JASSIM HAJI DIRECTOR INFORMATION TECHNOLOGY, GULF AIR DOMAIN Aviation, transportation
GEOGRAPHY COUNTRY Kingdom of Bahrain NATIVE PLACE Kingdom of Bahrain
JOURNEY
CAREER Started as network engineer, then Infrastructure head, then Director of IT CERTIFICATIONS Doctorate in Business Administration (PhD) EXPERIENCE 10 years as a CIO/IT head YEARS IN SERVICE 30 years
ACHIEVEMENT
SO FAR Cloud computing, mobilization, big data, Internet of Things
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
To elevate the adoption of technologies in organizations and different business fields and to influence the IT sector in terms of how to use and implement such technologies and benefit from them strategically
Writing in newspapers and magazines about latest technologies and their adaptation, researching in technologies and their impact and influence in organizational behaviour
To empower users and business by means of technology and automation to increase productivity, reduce costs and increase competitive advantage, technology is the most powerful tool to do so if it is harnessed and implemented right
Technology which has revolutionized businesses of late Cloud computing and using tablets/ mobiles in business applications
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Are CIOs the next CEOs? Yes they are, CIOs must play strategic role in their organizations and influence all divisions and departments to streamline and automate business processes and all functions by using technology.
TOP CIOS ACROSS MEA
MAJED MOHAIA ALHAISONI DEAN OF IT AND ELEARNING, UNIVERSITY OF HA’IL
DOMAIN Education
GEOGRAPHY COUNTRY Madinah, Saudi Arabia NATIVE PLACE Saudi Arabia
JOURNEY
CAREER JAN. 2012 – NOW: Dean, Information Technology and e-Learning. University ofHa’il. KSA JUN. 2012 – Now: Acting Dean, College of Computer Scince and Engineering. University of Ha’il. KSA. MAY. 2011- JUN. 2012: Vice – Dean, College of Computer Scince and Engineering. University of Ha’il.KSA.
ACHIEVEMENTS l Excellence Certificate at
l 18th Middle East
campus technology, Boston, USA, July, 2015. l 20th Middle East e-Government and e-Services Excellence Awards. The eInitiative l Cloud Excellence Award. 20th of May 2015. Dubai, UAE l Middle East 3rd and 4th Line Leaders Excellence Awards” June.2014 Dubai, UAE l “Run Smarter Award”. Laserfiche EMPOWER2014.2014., C.AUSA
e-Government and e-Services Excellence Awards. The eInitiative l ISO 27001 Internet Security. IT and e-Learning deanship. University of Ha’il. l Best Paper Award at the Second International Conference on Advances in P2P Systems, (IEEE), October 2010 - Florence, Italy.
l Distinguished Researcher
Student Award in UK and Ireland, Saudi Culture Bureau, London, July, 2010. l Distinguished Achievement Award at The 4th Saudi International Conference in Saudi Minds in Action, July 2010 - Manchester, UK l Best Paper Award at the 6th International Conference on Autonomic and Autonomous Systems, 2009 - Spain
FEB.2011-MAY. 2011: Vice – Dean, College of Computer Science and Engineering, University of Ha’il.KSA. JAN. 2011- Now: Assistant Professor, Computer Science. College of Computer Science and Engineering.University of Ha’il., KSA
6-7 APRIL 2016
THE FUTURE IS WAITING HERE FEBRUARY 2016
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TOP CIOs ACROSS MEA
JORGE TAMAYO GM OF IT & FINANCE, BRIDGESTONE MEA DOMAIN Automotive
GEOGRAPHY COUNTRY UAE
NATIVE PLACE Madrid, Spain
JOURNEY
CAREER 2015- GM Finance & IT, Bridgestone MEA(UAE) 2011-2015 -Senior Manager Finance, Bridgestone Europe (Belgium) 2009-2011 -Manager, Pricing & Sales Management, Bridgestone Europe South West (Spain). CERTIFICATIONS MSc in Economics, MBA andcertified financial controller. EXPERIENCE 1 years as a CIO/IT head YEARS IN SERVICE 13 years
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Evolving IT from a supporting function, with limited linkage to the company core competencies, into a competitive advantage that provides leverage in terms of customer satisfaction or operational efficiency.
Travelling by motorcycle, gymnastics and cooking.
My passion for technology actually started quite late, when it introduced itself in the peoples’ private and professional life through the smartphones, amazing apps or social media, up to a level that completely changed the paradigm
Technology which has revolutionized businesses of late Big Data— to a wide range of areas: customer intimacy, supply chain optimization, business process improvement, etc.
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ACHIEVEMENT
SO FAR Business owner of the largest Microsoft Dynamics CRM project in Europe in terms of users and number of countries,the implementation of ERP in subsidiary company and severalother business process automation projects.
FOLLOW ME @ /jorge-tamayo-97353574
Are CIOs the next CEOs? For companies where the strategy is based on product innovation and technology-driven, the CIO can well become the next CEO.
TOP CIOS ACROSS MEA
MUBARIK HUSSAIN HEAD OF IT, PETROSERV
DOMAIN
Oil and Gas/Construction
GEOGRAPHY COUNTRY Qatar
NATIVE PLACE UK
JOURNEY
CAREER IT career spanning, Education, Retail, Finance and Banking, Oil and Gas and Construction sectors
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Excellence in the CIO/ Head of IT role and other roles in future.
I enjoy practising and teaching sports.
I am passionate about technology as it can offer benefits for people and organisations. We as a society can make great advances through the use of technology.
Technology which has revolutionized businesses of late cloud, analytics, mobility technology. These technologies enable faster deployment, improved efficiency, the ability to work from any place at any time and the capability to analysis and act upon real-time information which is required to control costs and enhance the profitability and capability of an organisation.
Are CIOs the next CEOs?
CERTIFICATIONS ITIL, Prince2, Managing Successful Programmes Practitioner, Management of Portfolios Practitioner, Portfolio, Programmes and Project Offices Practitioner, Management of Risk Practitioner, Change Management Practitioner EXPERIENCE 3 Years as CIO/Head of IT YEARS IN SERVICE 19 years
ACHIEVEMENT
Yes, they have the ability to be the next CEOs. I believe CIO’s can add a lot of value to the business and people giving the organisation a competitive advantage and enhancing the capabilities of the people through the use of technology.
SO FAR CIO Awards in 2015 for business and IT transformation
FOLLOW ME @ /mubarik-hussain-0112b94b @mubarik_hussain
HONOURING THE TRAILBLAZERS 7 APRIL 2016
FEBRUARY 2016
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TOP CIOs ACROSS MEA
MARIO FOSTER GROUP CIO, AL NABOODAH GROUP ENTERPRISES DOMAIN
Sector/Vertical– Construction & Commercial
GEOGRAPHY COUNTRY UAE
NATIVE PLACE Canada
JOURNEY
CAREER CIO role for three different organisations; prior to that I worked within the IT/Information Security arena within the banking industry and with multinationals in Canada and the USA. CERTIFICATIONS MBA, CISM, CRISC, ITIL, CISP, CCNP, MCSE, RSA Security Eng. EXPERIENCE 10 years as a CIO/IT head YEARS IN SERVICE 24 years
ACHIEVEMENT
SO FAR Best Corporate Department Award for several years at different organisations, Project of the year award
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
To fully run an IT Consulting & Professional Services Firm.
Soccer, Swimming,
Technology has always been and will still be part of my life
Technology which has revolutionized businesses of late “Internet of Things” is the key for the coming years.
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Are CIOs the next CEOs? Only if they are equipped with a reasonable financial knowledge.
TOP CIOS ACROSS MEA
KASHIF RANA CIO, MAJID AL FUTTAIM DOMAIN
Retail and Entertainment
GEOGRAPHY COUNTRY UAE
NATIVE PLACE USA
JOURNEY
CAREER Fortune 500 companies including Chevron, Oracel, GE and Coca Cola. CERTIFICATIONS FCMA (UK), SCPM (Stanford) MBA (USA).
EXPERIENCE 12 years as a CIO/IT head YEARS IN SERVICE 23 years
ACHIEVEMENT
SO FAR Transforming and enabling business to grow 5 times in revenue.
Technology which has revolutionized businesses of late Big Data
Are CIOs the next CEOs? Absoutely, having knowledge of all business functions enables CIO to lead the CEO office.
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
To become the CEO
Reading and investing
Enabling businesses to compete using technology
IT MAN OF THE YEAR UAE, KSA, QATAR, BAHRAIN, OMAN, KUWAIT
7 APRIL 2016
FEBRUARY 2016
THE TITANS
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TOP CIOs ACROSS MEA
SEBASTIAN T SAMUEL CIO, AW ROSTAMANI GROUP
DOMAIN
Family based Conglomerate (Automotive, Real Estate, Logistics, Technology, Retail, Building Industries and Lighting Equipment)
GEOGRAPHY COUNTRY India
NATIVE PLACE Kerala
JOURNEY
CAREER Over 25 years in the Information Technology CERTIFICATIONS Master of Computer Applications, EXPERIENCE 8 years as a CIO/IT head YEARS IN SERVICE 25+ years
ACHIEVEMENT
SO FAR Asian CIO Leadership Award.
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Transform organizations through innovative use of technology
Reading, Travelling
Use Information Technology to enable Innovation and Transformation.
Technology which has revolutionized businesses of late Evolution of various modes of connectivity and internet of things
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Are CIOs the next CEOs? Maybe or maybe not ☺, depends on the business acumen, passion of the individual.
TOP CIOS ACROSS MEA
AJAY RATHI DIRECTOR INFORMATION TECHNOLOGY, MERAAS HOLDING DOMAIN
Real estate/Hospitality/ Healthcare/L&E/F&B/Retail
GEOGRAPHY COUNTRY UAE
NATIVE PLACE India
JOURNEY
CAREER 1994-2007 Indian oil, 2007-2013 DAMAC, 2013- Meraas Holding CERTIFICATIONS PMP, CISSP EXPERIENCE 5 years as a CIO/IT head YEARS IN SERVICE 21 years
ACHIEVEMENT
SO FAR Building the IT from scratch and transforming the organisation buy effective use of cloud, social and analytics. ISO 27001 certification, Office 365 migration, building multiple ERP Business groups for different Business units, Virtualisation of entire infrastructure and defining digital architecture
FOLLOW ME @ /ajayrathi @ajayrath839
Technology which has revolutionized businesses of late Cloud and Business Intelligence an in the coming years internet of everything and data science are things to look forward to.
Are CIOs the next CEOs? The CEO and CIO lines are blurring and either the CEO have to become tech savvy or the CIO will take over the reins of the company, as only one is required now.
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
To bring change in the way IT is operated by being proactive rather than reactive.
Toastmasters and Yoga
Innovation is the key to success. Technology is effectively creating new business models and digital is the way forward.
B ROU G HT BY
GLOBAL ENTERPRISE CONNECT
ORGAN ISE D BY
FOR MORE
GECOPEN.COM FEBRUARY 2016
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TOP CIOs ACROSS MEA
KUMAR PRASOON GROUP CIO, AL SAFEER GROUP
DOMAIN Retail/IT
GEOGRAPHY COUNTRY UAE
NATIVE PLACE NOIDA , India
JOURNEY
CAREER Century Malls - Safeer Group, UAE Arkan ENOC- GTS CERTIFICATIONS Certificate of Honour: Avira Technical Expert EXPERIENCE 3 Years as a CIO/IT head YEARS IN SERVICE 15 years
ACHIEVEMENT
SO FAR “Most Innovation Application of BigData 2015” : Customer Festival Awards by Terrapin INTERNATIONAL JOURNAL ACCREDITATION AND PUBLICATION: “Big Data Analytics for Customer Management in Malls and Supermarkets: International Conference on Business Management & Information Systems IJACP, Inc. 7675 Delegate VIP Member of the Content Advisory Committee : CIO Evolution
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Develop a winning idea for a product or service, craft a good business plan, and obtain financing to help my business.
Strategic mind games, Endurance sports, Community group involvement
For me, IT means “Innovation and Transformation,” and that’s apparent in the way our internal IT team leads the way in understanding and leveraging new technologies to position our company for success and to serve our clients.
FOLLOW ME @ /kumarprasoon
Technology which has revolutionized businesses of late Internet- It has revolutionized business communications. I think all the partners here use it actively for E-mail, not only with our existing portfolio companies but also with potential investors. I’ve received business plans over the Internet. I’ve sent term sheets over the Internet. So much of our lives today happen to be in our computers.
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TOP CIOs ACROSS MEA
KHALID KHAMIS ALMANSOURI CIO, ETISALAT MISR EGYPT
DOMAIN
Telecommunication
GEOGRAPHY COUNTRY Egypt
NATIVE PLACE United Arab Emirates
JOURNEY
CAREER SVP IT Transformation, Etisalat Group Deputy CIO, Mobily Senior DBA, Etisalat UAE CERTIFICATIONS Master in Survey Engineering & GIS EXPERIENCE 4 years as a CIO/IT head YEARS IN SERVICE 22 years
ACHIEVEMENT
SO FAR • Establishment of “ICT Business Solution-B2B”as the new Revenue Stream for Etisalat Misr. • Enabled the Company to produce the State of the Art “New Day … New Idea” Product that offers every customer a unique offer every day based on the customer profile. AWARDS 2013-Oracle: Innovative Telecommunication Operator Award WorkForce Optimas Awards: Silver Global Outlook 2014 MasterCard: Best Mobile Money Program- Felous
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Building 10 amongst the ones reporting to me as CIOs; acting as leader, spreading the innovation spirit
Travelling, Outdoors, Innovations.
Travelling to wherever in the world, checking the new/Safe/relevant technologies and getting the best use of it.
Technology which has revolutionized businesses of late Social Media, Mobile Applications, and Big Data.
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Are CIOs the next CEOs? Absolutely Yes
TOP CIOS ACROSS MEA
UNNI MENON HEAD OF IT, AL ZAHRA HOSPITALS
DOMAIN Healthcare
GEOGRAPHY COUNTRY UAE
NATIVE PLACE India
JOURNEY
CAREER 30 years in Healthcare IT CERTIFICATIONS Post Graduate in IT EXPERIENCE 20 Years as a CIO/IT head YEARS IN SERVICE 30 years
ACHIEVEMENT
SO FAR Automation of Online Billing, EMR, JCI Accreditation
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Unified EMR across UAE
Music, Cricket, Travelling
Mobile Tech
Technology which has revolutionized businesses of late Internet and Wi-Fi
FOLLOW ME @ /unni-menon-73a0979 @unni3499
Are CIOs the next CEOs? No
FEBRUARY 2016
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TOP CIOs ACROSS MEA
CHRIS DCOSTA HEAD OF IT INFRASTRUCTURE, FINANCE HOUSE
DOMAIN
Finance / Banking
GEOGRAPHY COUNTRY UAE
NATIVE PLACE Bangalore, India
JOURNEY
CAREER Al Ahli Bank of Kuwait (ABK) Abu Dhabi Commercial Bank (ADCB) Abu Dhabi Judicial Department (ADJD) Finance House CERTIFICATIONS ITIL COBIT English FA Level One Football Coaching certificate EXPERIENCE 11 years as a CIO/IT head YEARS IN SERVICE 17+ years
ACHIEVEMENT
SO FAR Have never counted my achievements – Keep the business happy and on the front foot
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Technology & Innovation never stand still and same should apply for us - Stay Ahead of the Competition.
Football, Cooking & Travelling
Love Mobility and what it brings to everyone……… Office and communication move with you
Technology which has revolutionized businesses of late Mobility, Big Data
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Are CIOs the next CEOs? Personally don’t think so but you can never say never in this fast changing world
TOP CIOS ACROSS MEA
FIROJ KUMAR RAUTA HEAD OF IT, SKYLINE UNIVERSITY COLLEGE DOMAIN Education / IT
GEOGRAPHY
COUNTRY UAE, Nigeria & Pakistan NATIVE PLACE India
JOURNEY
CAREER From a humble beginning to Head of Information Technology Department of a prestigious University in UAE. I have traversed a long way & still have miles to go before I achieve my final destination. CERTIFICATIONS MCP, MCSE, CSSA, GNIIT – Pursuing Ph.D. in Digital Marketing. EXPERIENCE 15+ years as a CIO/IT head YEARS IN SERVICE 20+ years
ACHIEVEMENT
SO FAR Recognized by EIDA (Emirates ID Authority, Govt. of UAE) with IT innovation & Research award in 2014-2015
FOLLOW ME @ /firojrauta
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
To excel & attain perfection in my professional field.
I love to perform magic on stage &have passion for close-up magic tricks. I also enjoy playing badminton.
I have a great passion for technology, I keep it track of the latest technology, gadgets & innovations.
@followfiroj
Technology which has revolutionized businesses of late I would say internet, e-com & smart gadgets has changed the way business are done.
Are CIOs the next CEOs? I firmly believe in this statement because technology will drive the future businesses.
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TOP CIOs ACROSS MEA
CHANDRA SHEKHAR JAJWARE CIO, KHIMJI RAMDAS GROUP DOMAIN
Wholesale& distribution, retail, Infrastructure development, AirConditioning, construction, pharmaceuticals, contracting, manufacturing, electrical, FMCG, Restaurants, education, shipping, Logistics & supply-chain, IT
GEOGRAPHY COUNTRY Oman
NATIVE PLACE India
JOURNEY
CAREER Prior to Khimji Ramdas, was working with globalMNC as Director IT and Customer Care – South Asia
ACHIEVEMENT
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Retire from active professional career by 55 and go back to farming on my native field.
Cooking
Improvisation, Need based innovation, Opportunity for betterment in everything.
Technology which has revolutionized businesses of late Mobile, Internet, Digital content
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SO FAR Remarkable transformation of the fragment IT department from just a cost center to core strategic function and key differentiator. Implementation of appropriate, innovative and cost effective solutions atKhimjiRamdas to achieve competitive excellence.
FOLLOW ME @ /chandra-shekhar-jajware4ba1886
Are CIOs the next CEOs? Well not by default. They can.
TOP CIOS ACROSS MEA
WALID SALAH FAROUN IT MANAGER, AL YOUSUF GROUP
DOMAIN Retail
GEOGRAPHY COUNTRY UAE
NATIVE PLACE Palestine
JOURNEY
CAREER Injazat Data Systems Electronic Data Systems CERTIFICATION PMP EXPERIENCE 6 years as CIO/IT Head YEARS IN SERVICE 25 years
ACHIEVEMENT
SO FAR Transition of all IT services from outsourced deal to internal IT team. Implementation of Oracle ERP across the group of companies
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Reading, Swimming
Technology is moving the world and will continue to drive innovation across the globe.
Technology which has revolutionized businesses of late cloud solution
Are CIOs the next CEOs? agree
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SPECIAL STORY
CIO THE CEO OF TOMORROW?
The journey has been exciting and the future definitely looks promising for the CIOs and IT heads who dare to stand out and create an impact by the virtue of their knowledge, experience and holistic approach to the business and technology.
WORDS BY SOUMYA
The transition from the head of technology to the helm of an organization is no easy task for sure; but given the way technology has progressed from being a part of the business to being a strategic enabler of the same, it wouldn’t be surprising if remarkable CIOs make the big leap. There has been a lot of debate on this topic; here we shall attempt to bring to you both the sides of the story on one stage. We asked several CIOs and IT heads across the MEA region about their opinion on the potential of CIOs to be the future CEOs. While some seemed very optimistic, others don’t see this becoming a reality anytime soon. Dr Jassim Haji, Director of IT,
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Gulf Air believes that natural career progression for CIOs is to become CEOs. “CIOs must provide services to all the departments in the organizations, they handle the crucial responsibility of automating all the business processes and optimizing these processes by means of having the right systems integrated with each other. CIOs provide tools and mechanisms to increase productivity of all workers at different levels, and reduce operation costs. Further, CIOs set their technological strategy based the organization strategy, so they are well familiar of formulating, implementing and monitoring their organization’s strategy. All of the above opens the door for CIOs to become CEOs and the
advantage gained by the CIOs is a fresh set of eyes empowered with innovative thinking that can revolutionize the role of CEO.” Trevor Moore, CIO of Qatar university also thinks on similar lines, “CIOs today have to manage tight budgets, lead strategy and have a voice at the most senior level within an organisation. Who better to lead an organization in today’s digital world than a CIO, we have the technology experience and the business knowledge to be able to be CEOs.” However, it seems that not all sectors are ready for it. As Jorge Tamayo, GM of It & Finance, Bridgestone MEA says, “for companies where the strategy is based on product innovation and technology-driven, the
SPECIAL STORY
CEO LEADERSHIP ENTREPRENEURIAL SPIRIT UNDERSTANDING OF BUSINESS CUSTOMER HANDLING COMMUNICATION BRAND BUILDING MARKETING AND FINANCE SKILLS
CIO
WIT AND WISDOM
INNOVATION
CIO can well become the next CEO. However, on general basis, I believe that in the traditional sectors and consolidated companies, at least for a foreseeable future, the CEO’s will continue coming mainly from Sales & Marketing or Finance background.” Considering different aspects, what comes to the fore is – though the CIO to CEO evolution is not exactly a castle in the air, the journey isn’t going to be easy either. The transition from service manager to business leader will pass through lots of stumbling blocks. In case of a technology firm, the chances are definitely higher since the IT leader’s 360-degree view of business operations can provide the firm foundation for leading a successful
business. However, the situation can be shaky in case of other businesses where success would require a more holistic approach and expertise into marketing, innovation and finances which may or may not be adequately found in an IT leader. Successful firms require forward looking leaders who have great drive, passion and insights. Technology has lots of power but only when tapped to the maximum extent. If CIOs combine master innovation and develop exceptional business intelligence and marketing acumen, they can create the possibility for careers soaring beyond the IT departments. CIOs need to focus not only on the IT operations and innovation therein;
but also on the understanding of business operations at large. They need to deal with customer issues and develop novel ways to resolve the same. They further need to free themselves from IT jargons and instead be efficient translators of technology because that’s what is going to matter when they present great ideas to their stakeholders. It’s essential for CIOs to work upon strengths which they should develop so that they can bring value to the boardroom. The journey from CIO to CEO is definitely a tough uphill drive but with the right drive, ambition, determination, and skills, backed with innovation and the power of technology, one can surely put the best foot forward.
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TOP CIOs ACROSS MEA
KIRAN DSOUZA HEAD OF IT META, BOEHRINGER INGELHEIM DOMAIN
Pharmaceutical/IT
GEOGRAPHY COUNTRY UAE
JOURNEY CAREER Maersk Line
CERTIFICATIONS • Lean Six Sigma Black belt • Black Belt in Intrapreneuring & Business innovation •Change Management (Executive Programme) Ingelheim, Germany – Leading Edge Forum • Business Relationship Management (Executive Programme) – Leading Edge Forum • “Project Management Professional (PMP)” • PI (Predictive Index) Certified EXPERIENCE 8 years as a CIO/IT head YEARS IN SERVICE 18 years
ACHIEVEMENT
SO FAR • Regionally drove/harmonized analytical Dashboards • Regional Demand Management process rollout • Veeva CRM + Digital detailing rollout within the region • Single device (iPad) rollout for the sales force within the region
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
To be recognized as a business driven C-level technology leader
Spending time with the family, Gaming , Music, Movies
For me the motivation/ success is derived from the value realized by the enterprise/people and not just the technology.
Technology which has revolutionized businesses of late The development of technology around the Business Analytics and the Cloud domains is proving to be boon for today’s businesses.
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Are CIOs the next CEOs? Depends on the sector and the organizational culture. Many of today’s enterprises are encouraging business enabling functions to play a business partnering role
TOP CIOS ACROSS MEA
ROLF JORGEN STRAND HEAD OF IS SECTION, QATAR VINCYL COMPANY
DOMAIN Oil/Gas
GEOGRAPHY COUNTRY Qatar
NATIVE PLACE Norway
JOURNEY
CAREER Hydro IS Partner Qatar Vinyl Company Ltd Storebrand DataBuss AS Kreditkassen CERTIFICATION MCSE/PMP EXPERIENCE 10+ years as CIO/IT Head YEARS IN SERVICE 37 years
ACHIEVEMENT SO FAR Two children
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
Stay ahead
Mountaineering/Golf/ Biking
98/100
Technology which has revolutionized businesses of late Cloud/Virtualization
FOLLOW ME @ /rolfstrand @rolfstrand
Are CIOs the next CEOs? Nope
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TOP CIOs ACROSS MEA
FAIZAL ELEDATH CIO & HEAD OF TRANSFORMATION, NATIONAL BANK OF OMAN DOMAIN Banking Sector
GEOGRAPHY COUNTRY Sultanate of Oman NATIVE PLACE India
JOURNEY
CAREER VP OF IT, MASHREQ BANK CIO, DUBAI BANK CIO & HEAD OF TRANSFORMATION, NBO CERTIFICATIONS MBA, Southern New Hampshire University, USA MS, Computer Science, University of Alabama, USA BE IT ,Bharathiar University, India EXPERIENCE 10+ years as a CIO/IT head YEARS IN SERVICE 20+ years
ACHIEVEMENT
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
To make significant business impact through unleashing the power of people
Reading non-fictional books, jogging, movies, quality family time
Consider myself as a business person with a passion for technology
Technology which has revolutionized businesses of late Technologies around Big Data, Social, Mobility, Security and Cloud will have huge implications on all types of businesses.
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SO FAR NBO:Transformed NBO’s IT into a business strategy enabler Dubai Bank: transformation of conventional bank into a fullfledged Islamic bank; provided leadership for the successful merger of Dubai Bank with Emirates Islamic Bank Mashreq Bank: Part of the core team which spun off Mashreq bank’s IT into profit centre through the formation of Mindscape and setup of offshore centre in India.
Are CIOs the next CEOs? Why not. The distinction between business and technology is fast dwindling. Business men of the present have to be as much of a technologist and vice versa to be relevant in the present age.
TOP CIOS ACROSS MEA
ALIASGAR BOHARI DIRECTOR IT, ZULEKHA HEALTHCARE GROUP DOMAIN Healthcare/ IT
GEOGRAPHY COUNTRY UAE
NATIVE PLACE India
JOURNEY
CAREER Qualification- Industrial Electronics Engineer Specialization - Hardware & Networking. EXPERIENCE 12 years as a CIO/IT head YEARS IN SERVICE 18 years
ACHIEVEMENT
SO FAR 1st in UAE to receive ISO/ IEC 20000-1:2005 for ITSM in Healthcare Best technology initiative by Hospital Build & infrastructure Awards 2012 ‘Best CIO- Healthcare’ in Catalysts 2015- Enterprise Channels MEA Award in category of ‘Best Enterprise and IT Architecture in Healthcare’ & ‘IT Service Management’ in the Building Healthcare Awards 2015 ‘Green Initiative’ award in GEC Awards 2015
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
To build a successful roadmap to align IT’s strategy with business strategy, ensuring that the organization stays on track to achieve its strategies and goals
Playing Cricket and keeping updated with the latest technology trends.
Making massive efforts to leverage modern technologies in a bid to develop a world-class healthcare system that falls in line with the UAE’s Vision for 2020.
FOLLOW ME @ /aliasgar-bohari-b520296
Technology which has revolutionized businesses of late The Internet of Things is not new, but has been gaining more attention and traction lately.
Are CIOs the next CEOs? I strongly believe that CIOs are best suited to be the next CEOs .
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TOP CIOs ACROSS MEA
TREVOR MOORE CIO, QATAR UNIVERSITY
DOMAIN
Higher Education
GEOGRAPHY COUNTRY Qatar
NATIVE PLACE UK
JOURNEY
CAREER I have worked in many sectors in around 30 countries work wides mostly on short term assignments, the countries I have lived in are UK, Switzerland, UAE and Qatar. I started as a desktop type role, then servers/network, project management etc. and have progressed my career to CIO today. CERTIFICATION I have in the past held technical qualifications, project management etc. I have a BSc in Materials Science and Post graduate diploma in IT management EXPERIENCE 8 years as a CIO/IT head YEARS IN SERVICE 20 years
ACHIEVEMENT
SO FAR Transforming a team from one who is not successful to one that is successful. On a personal level I was recently awarded Top CIO of the year for Middle East, .A leader is only as good as the team they lead.
PROFESSIONAL MY TOP AMBITION HOBBIES
PASSION FOR TECHNOLOGY
I would like to be CEO of a company.
I remember when my parents first gave me my first computer I was so happy. To use it you had to write your own code. This was the start of my passion for technology.
FOLLOW ME @ /mooretrevor
Technology which has revolutionized businesses of late Cloud, Big data, IOT, digital are the latest of a long line of technology that has revolutionized business.
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Reading, walking our dogs, playing with technology
Are CIOs the next CEOs? Yes. IT is key in most organizations for the success of business. Who better to lead an organization in today’s digital world than a CIO, we have the technology experience and the business knowledge .
TOP CIOS ACROSS MEA
DARSHAN SANGODKAR HEAD OF IT AT AL FUTTAIM FINANCE
DOMAIN
Financial Services
GEOGRAPHY COUNTRY UAE
NATIVE PLACE Goa, India
JOURNEY CAREER Mashreqbank Noor Bank GE Money
CERTIFICATION PMP, BE, MBA EXPERIENCE 4 years as CIO/IT Head YEARS IN SERVICE 19 years
ACHIEVEMENT
SO FAR Recent being divesture from GE Money to Al Futtaim Finance. On personal level, my two children who are growing up with strong human values and independent thinking
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
To transform lives of people in a interconnected Society
Current affairs, Yoga, Trekking
Business transformation through automation & digitisation
Technology which has revolutionized businesses of late evolution of mobile platforms and apps
Are CIOs the next CEOs? No
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TOP CIOs ACROSS MEA
MESLUM ALKINDI TECHNOLOGY MANAGER, CROWN PLAZA HOTEL, MUSCAT DOMAIN Private Sector/ Hospitality
GEOGRAPHY COUNTRY Oman
NATIVE PLACE Oman
JOURNEY
CAREER 1996-1998 -IT Supervisor AlBustan Palace Hotel
EXPERIENCE 16 years as a Technology Manager YEARS IN SERVICE 22 years
ACHIEVEMENT
SO FAR Scoring 100% on company audit is my top achievement so far
PROFESSIONAL AMBITION
MY TOP HOBBIES
PASSION FOR TECHNOLOGY
To become an Area Technology Director for Oman
Reading, Travelling, Movies/TV Series and Ping-Pong
Technology is a big hobby for me before being a profession
Technology which has revolutionized businesses of late “Cloud”
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Are CIOs the next CEOs? I strongly agree that CIOs can be the next CEOs.
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DECODING POSSIBILITIES ENCODING OPPORTUNITIES
KEY FOCUS ENTERPRISE ON THE CLOUD: MYTH OR REALITY?
Going by the pace with which technology is evolving, ‘The FUTURE is already here’ With the great strides and innovations that technology is coming up with each passing day, the horizon of advancement is still an imaginary axis.
‘Future’ and ‘IT’ are synonyms. Accent Infomedia successfully brought these synonyms on a unified platform. Enterprise Channels MEA hosted its first ‘Future IT Summit’ at the Address Hotel—Downtown Dubai on March 16, 2015. The event that won accolades from the market for its sheer excellence in addressing and exploring the Hybrid Cloud brought together IT stalwarts and key players from across the region to discuss the latest in cloud technology and work upon partner enablement strategies. In the 2016 edition, the focus on cloud stays on given its crucial importance and additionally we shall be brainstorming on the journey of IoT in the region.
It’s once again time to put the spotlight on the Trailblazers ARE YOU ONE?
Gec Open
GECOpen
WHO WILL ATTEND IT MINISTRIES, CONSULATES, GOVERNMENT BODIES, LEADING IT VENDORS AND CHANNEL PARTNERS, CIOs, CTOs, AND IT DECISION MAKERS
B ROU G HT BY
AND WITNESS THE UNVEILING OF THE FUTURE OF IT
GLOBAL ENTERPRISE CONNECT
C O N TA C T : Sales: Ronak Samantaray, Mob: +971 555 120 490, Email: ronak@accentinfomedia.com Editorial: Anushree Dixit, Mob: +971 529 112 472, Email: anushree@accentinfomedia.com
FOLLOW US:
WHEN 6-7 APRIL, 2016
WHERE
That’s how we define our FUTURE IT SUMMIT.
REGISTER
IOT: ALL SMOKE?…. OR FIRE TOO
Enterprise Channels MEA
ORGAN ISE D BY
www.gecopen.com