ADVANTAGES OF TECHNOLOGY TO GIVE ATTENTION AND SOLUTIONS IN CLAIMS GIVEN BY CUSTOMERS
Technology empower consumers to identify, customize and purchase tourism products and support the globalization of the industry by providing tools for developing, managing and distributing offerings worldwide.
When tourists have some claims to find places to know or to visit, the technology is the best way to resolve this type of problems.
Technology has the great advantage that it allows tourism industries to replace expensive human labor with technological labor.
E-mail. Using e-mail as a way to improve customer service and more quickly respond to certain needs or help requests.
Websites. Providing areas on your website where customers can answer their own questions or seek answers from others.
Technology presents the opportunity for program administrators to remove inefficiencies in workflow, allowing staff to focus more on the provision of services
A strategic information management function should facilitate the business mission of its enterprise through managed information, managed processes, and managed Information Technology
Technology has the great advantage that it allows tourism industries to replace expensive human labor with technological labor, thus not only reducing labor costs but also avoiding issues of customer service.
Hospitality companies must embrace technology to compete against traditional competitors, as well as entrants that build their businesses with the latest technology
Smartphone technology with social media and send photos, share reviews, take and upload videos and update their favorite sites as they travel.