ESU SAA Anual Report 2013-2014

East Stroudsburg University

2013-2014

Student Activity Association, Inc.

Annual Report

Page 2

Dear Reader

ESU Student Activity Association, Inc.

Dear Reader, I am very pleased to present you with a copy of the Student Activity Association (SAA) annual report for 2013-2014. It has been an incredible year, reinforcing the resiliency of the entire staff.

As Interim Executive Director this past year, I observed that the organization continued to move forward in accomplishing significant goals, while supporting the University community in many different ways. In multiple instances, this year marked the one-year anniversary for three components of SAA operations: Patricia Baylor, Interim Executive Director

• Stony Acres celebrated its first year since its merger with SAA. The merger has proven to be a seamless transition, providing a solid foundation for its future success.

• March marked the one-year anniversary of the Barnes and Noble management agreement. This venture has provided many new resources for delivering increased book options to students, and it has broadened the variety of ESU merchandise offered at the University Store.

• The retirement of longtime Executive Director Fredric Moses reached the one-year mark in June. As the past year progressed, a search for new leadership was conducted and completed with the hiring of Joseph Akob, who now brings his skills and experience as a staff member to the job of directing the SAA. As you look through this document, you will notice that I have outlined numerous noteworthy accomplishments, challenges and goals of the various departments that make up the SAA, including the University Center, Student Activities, Recreation Centers, Campus Card Services, University Store, Business Services and Stony Acres. I am certain that after connecting with the annual report, you will better understand the significant impact that SAA staff and operations make on campus and the role they play in serving students.

The accomplishments realized over this past year resulted from the work of a dedicated and resilient SAA staff that accepted every challenge and overcame all obstacles. I am extremely thankful for the support from each staff member involved, especially John Robinson and the women in the business office who took on additional roles as I fulfilled dual responsibilities. I am proud to be a part of such a dynamic and wonderful staff that is committed to student success and service.

As the Executive Director responsibilities shift to Joe Akob, I look forward to the challenges, successes and impacts SAA will have in the upcoming year.

Sincerely,

Patricia Baylor, Interim Executive Director

Annual Report

Annual Report 2013–2014

Click on any topic below ➢ Major Accomplishments

Major Accomplishments

➢ Continued Migration to Contactless Equipment

Continued Migration to Contactless Equipment – The Campus Card Center

➢ Academic Early Start Summer Session Impact

has continued its process of migrating to iClass/contactless equipment throughout the campus. The new equipment will replace the existing magnetic card swipe system by offering enhanced security through encryption and mutual authentication as well as ease of use. The iClass card can be used for multiple applications to include biometrics and other forms of verification. The following locations have been replaced this year with contactless readers: Health Center Medical Rooms, Linden Residence Hall, Fine Arts Building, Mattioli Recreation Center, Laurel Residence Hall and Koehler Field House. Lenape Residence Hall is the last hall to be changed and will be completed by the end of June 2014. Out of the 30 campus buildings with card access, 11 buildings were converted this year. This increased the total building conversion to 53% of campus in a two year period.

➢ Leadership Certifications

Student Employee Recognition Program – The Recreation Center recog-

➢ Executive Director Vacancy

➢ Student Employee Recognition Program

53% of campus buildings have new readers

➢ New Process for Club Officer Elections ➢ New Budget Review Process ➢ Stony Acres Enhancements & Utilization ➢ “One Book, One Campus” Program ➢ Text Book Scholarships ➢ One Year Anniversary of the University Store ➢ Student Financial Aid ➢ Interim Executive Director ➢ The Student Recognition Awards ➢ ESU Homecoming ➢ Significant Challenges

nized positive student employee impacts, enhanced job satisfaction and positively impacted morale through the creation of “Get Caught,” a spring semester staff incentive program. Get Caught was based upon the FISH philosophy developed by Stephen C. Lundin, Ph.D. Employees “caught” each other and gave a paper fish to them for doing something that represented one of the following categories: Play, Make Their Day, Being There or Choosing Their Attitude. Once an employee was awarded a total of six fish then he/she was given a pin to wear on their name tag. At the end of the year, the names of all fish recipients were eligible to win prizes at the Recreation Center Appreciation banquet. The recognition program was successful with over 300 fish being rewarded to the staff members which recognized the excellent customer service and employee contributions.

➢ Homecoming Lead Responsibilities

Academic Early Start Summer Session Impact – Stony Acres, the Recre-

➢ Increase Campus Awareness of Stony Acres

Recognized over 300 positive contributions

ation Center and Student Activities significantly supported the inaugural academic program for incoming first-year ESU students termed, “Early Start.” The academic summer program offered new students the opportunity to develop skills and strategies necessary for academic success at East Stroudsburg University. The program included academic advising, social and personal integration, career exploration, and tutoring. The SAA departments complimented the program’s objectives by offering experiences that included a dodgeball tournament at the Mattioli Recreation Center and a visit to Stony Acres for participating in team building exercises, scaling the climbing tower, canoeing, fishing, and playing frisbee golf and volleyball. In addition, SAA staff made classroom presentations outlining the opportunities, as well as, the value and importance of becoming involved on campus with clubs, activities and events.

Community on the Quad

➢ Outdoor field space ➢ Keystone Center Marketing ➢ University Center Cleanliness ➢ Stony Acres Improvements ➢ Transfer of Funds ➢ Employee Health Insurance ➢ Key Goals for 2014-2015 ➢ Campus Card Equipment Replacement ➢ Continued Building Migration to Contactless Readers ➢ Recreation Center Staffing Re-organization ➢ Stony Acres Improvement Plan ➢ Digital Archiving ➢ Campus-wide, WarriorLink Education ➢ Credit Card Integration ➢ Infuse Technology to Better Serve and Educate Students ➢ Enhance Campus Awareness of SAA Operations ➢ Student Staff Training Standards ➢ Appendix; Departments & Staff ➢ Mattioli Recreation Center ➢ University Center & Student Activities ➢ Stony Acres ➢ Business Services ➢ Campus Card Services ➢ Appendix; SAA Board Members ➢ Appendix; Organizational Chart

Major Accomplishments

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Major Accomplishments

ESU Student Activity Association, Inc.

Leadership Certifications – The Assistant Director of the Student Activities re-vamped the Leadership Education and Development Program (L.E.A.D.) using the five practices for exemplary leaders from “The Student Leadership Challenge” written by James M. Kouzes and Barry Z. Posner. In conjunction with conducting a literature review, the Assistant Director of the Student Activities and Associate Director of the Recreation Center completed an online training to facilitate the program. The program provided a series of monthly sessions that focused on four areas: Organizational Leadership, Personal Leadership, Leadership within the Community and the Student Leadership Challenge. A total of 12 students participated in the year long program with eight completing all aspects of the program.

In collaboration with L.E.A.D., the Recreation Center designed a department specific leadership program called the Recreation Exploration and Leadership program EDUCATION (Get R.E.A.L.). As an additional AND L.E.A.D. component, this program LEADERSHIP offered six additional training sesDEVELOPMENT sions throughout the academic year with eight to 26 participants in each session that specifically focused on impacts and tasks in the workplace.

Seven students received a ‘Get R.E.A.L.’ Certificate of Completion for finishing the required assignments and attending the six workshops.

Student negotiates Ropes Course high element at Stony Acres

New Process for Club Officer Elections – With the support of Student Senate, the timing and method for student organization officer elections and reporting was changed. In order to enhance officer transition and club communication over the summer, the traditional process of completing officer elections in the fall was moved to the spring.

Using the resources of WarriorLink, clubs reported and updated their officer changes online by the end of the spring semester. This system increased communication and decreased office personnel time that was previously dedicated to processing clubs’ officer cards. In addition, WarriorLink was used throughout the year as the primary communication tool for clubs to not only update officers with the SAA but as a membership tracking database and outlet to distribute campus wide notifications that included club announcements and programs.

An assessment of the new process showed it to be overwhelmingly well received by the student organizations and significantly impacted student learning in the areas that included an under-

Created a new Officer process

New Budget Review Process – In order to make more informed allocation decisions, the SAA Business Office and Student Senate Finance Committee implemented a new budget review process for the 2014-2015 club budget requests. The process enabled student organizations to meet individually with the Committee to present their budget requests. This change provided a greater two way communication, assisted clubs in understanding how allocation decisions are made, and held the organizations more responsible for requests and purchase decisions.

Annual Report

standing of the budget process,

Increase Communication and impacted learning

purchasing rules and regulations, and fiscal management and responsibility.

Stony Acres Utilizations – Through marketing efforts that

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included a regular presence on Facebook and collaborative programing, Stony Acres had an increase in two usage categories: non-ESU groups and ESU participants.

ESU Individual ESU Individual Attendees Attendees

The non-ESU group’s

usage statistics for 2013-2014 reflected a 20% increase usage (12

groups) which exceed the 2013-2014 goal by 6%. Although Stony Acres did see a decline this year in usage by ESU groups 26% (15 groups), the property was booming with a 48% increase of ESU students, staff, faculty, and alumni day users.

Annual Report 2013–2014

Click on any topic below

“One Book, One Campus” Program – SAA was proud to collaborate with

➢ Major Accomplishments

the University and contribute to the inaugural “One Book, One Campus” program.

SAA contributed $15,000 to the program this year and committed $10,000 annually to support its future success. The featured book was “The Other Wes Moore, One Name, Two Fates”. On November 19, 2013, the book’s author, Wes Moore, was on campus to meet with the ESU Community through lectures and a dinner in his honor. Weekly reading events, facilitated by a different faculty member each time, were held for the campus community to attend.

It was reported that 80 students attended one of those events in which passages from the book were read and analyzed. This experience enhanced student learning, demonstrated ESU students’ engagement with both themes of the book, showed a commitment to the One Book, One Campus movement and built a sense of community, understanding, and respect.

In addition, SAA purchased wrist bands to display unity on campus. The bands were distributed to each person who purchased a book in the University Store.

➢ Continued Migration to Contactless Equipment

$10,000 annual contribution to the One Book, One Campus Program

➢ Student Employee Recognition Program ➢ Academic Early Start Summer Session Impact ➢ Leadership Certifications ➢ New Process for Club Officer Elections ➢ New Budget Review Process ➢ Stony Acres Enhancements & Utilization ➢ “One Book, One Campus” Program ➢ Text Book Scholarships ➢ One Year Anniversary of the University Store ➢ Student Financial Aid ➢ Interim Executive Director ➢ The Student Recognition Awards ➢ ESU Homecoming ➢ Significant Challenges ➢ Executive Director Vacancy ➢ Homecoming Lead Responsibilities ➢ Outdoor field space ➢ Keystone Center Marketing ➢ University Center Cleanliness ➢ Stony Acres Improvements ➢ Transfer of Funds ➢ Employee Health Insurance ➢ Key Goals for 2014-2015 ➢ Campus Card Equipment Replacement ➢ Continued Building Migration to Contactless Readers ➢ Recreation Center Staffing Re-organization ➢ Stony Acres Improvement Plan

Author Wes Moore meets students after his presentation on campus November 19, 2013.

Text Book Scholarships – Through SAA’s partnership with Barnes & Noble Col-

➢ Increase Campus Awareness of Stony Acres ➢ Digital Archiving ➢ Campus-wide, WarriorLink Education

lege Book Sellers LLC, SAA was able to offer $10,000 in textbook scholarships and incentives to students. To apply for the scholarship, students were required to complete an application and write an essay. Students who were awarded a text book scholarship provided positive feedback on how significant this support was to them to be successful in the classroom. This year SAA was able to help 27 students with the purchase of textbooks and school supplies which exceeded the expectation for the year while laying the foundation for an increased number of applications for next year.

➢ Credit Card Integration

One Year Anniversary of the University Store – March 2014 marked the one

➢ Business Services

Supported 27 Students

year anniversary of the SAA and Barnes & Noble management of the ESU University Store. The fresh new look with the same familiar faces providing outstanding customer service has proved to be a success! While continuing to strengthen the support of all University departments, ESU students and their families are receiving more variety in merchandise and more options for obtaining textbooks.

➢ Infuse Technology to Better Serve and Educate Students ➢ Enhance Campus Awareness of SAA Operations ➢ Student Staff Training Standards ➢ Appendix; Departments & Staff ➢ Mattioli Recreation Center ➢ University Center & Student Activities ➢ Stony Acres ➢ Campus Card Services ➢ Appendix; SAA Board Members ➢ Appendix; Organizational Chart

Major Accomplishments

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Major Accomplishments

ESU Student Activity Association, Inc. The Student Recognition Awards – In response to a campus wide initiative to bring all student award programs into one. The Student Recognition Awards program was re-designed to include all Student Affairs Departments. The program was a success presenting 41 awards at a program in Abeloff in April 2014.

ESU Homecoming – The Director of the Recreation Center was coStudent Recognition Awards

Homecoming Parade

chair of Homecoming Week: October 27 through November 2, 2013. The entire program was overhauled with more than 100 changes to engage student, faculty, staff and the community in the Warrior celebration.

The 2013, week-long celebration was a huge success involving the campus community, alumni and the local community with a 5K Run, tee shirt exchange, homecoming pageant, parade, alumni events, a dance mob on Crystal Street, scary Halloween activities, spirit night with fireworks, roaming giant spirit drum, a tree dedication, and, of course, the football game. The entire SAA staff played integral roles in the success and support of almost every aspect of the planning and implementation of the week’s program. One of the most impactful changes this year was the integration of social media through the use of Twitter, YouTube, and Instagram. This was highlighted in the crowning of the homecoming king and queen where applicants applied by submitting a YouTube video and a campus wide, internet popularity vote was implemented. Homecoming 2013 marked a significant milestone in school spirit and traditions.

Made 101 positive changes to ESU Homecoming

Student Financial Aid – Prior to the beginning of the fall semester, the University did not have an agreement in place with Barnes & Noble, who operates the University Store, to transfer financial aid refund advances to student store accounts. SAA was able to quickly implement a system using the E-Card program. Working collaboratively with Enrollment Services, money was placed on students’ ecards which enabled them to use their anticipated refund to purchase needed books and supplies at the University Store. Through quick response and implementation, this process allowed the students to have needed materials on the first day of classes. Once the financial aid funds were available, each student was given the choice to have the unused financial aid funds refunded or applied to his/her ECard account. Two hundred thirty-three students took advantage of this opportunity which amounted to a total of $95,255 of financial aid funds transferred to E-card accounts. Of the total amount transferred, $75,165 was spent in the University Store.

Homecoming Warrior Spirit Night

Coordinated student access to to financial aid funds exceeding $95,000

Interim Executive Director – SAA completed an entire year with an Interim Executive Director who was fulfilling both the Interim and Director of Business Services positions. New procedures were put into place to assure internal controls were maintained. In support of the Interim Executive Director, all directors and staff worked diligently to ensure the services SAA provides to our students would not be jeopardized. Although the position was anticipated to be filled within six months it was a full year until a candidate was hired. Under the diligent direction and leadership of Pat Baylor, the SAA team was successful in working proficiently to conduct business as usual.

Annual Report

Homecoming Fireworks

Annual Report 2013–2014

Click on any topic below ➢ Major Accomplishments

Significant Challenges

➢ Continued Migration to Contactless Equipment

Executive Director Vacancy – Although extremely supported by the Interim

➢ Student Employee Recognition Program

Executive Director, it was difficult to move forward with changes that had long term impacts knowing, with confidence, that any endeavor could then be dismissed once the new leadership is selected.

➢ Academic Early Start Summer Session Impact ➢ Leadership Certifications

Homecoming Lead Responsibilities – The Director of the Recreation Center

➢ New Budget Review Process

overseeing Homecoming was a stress on the Recreation Center’s department both in resources, personnel and operations. With the overwhelming coordination and overhauling of the entire homecoming program, the Director was unable to provide the new Assistant Director, hired in mid-August, with much needed support during her transition into the position, offer the graduate assistants and building staff with the necessary supervision to progress in their responsibilities and focus on advancement of programs and services. Much of the success of the homecoming program was due to the ability to direct the Recreation Center’s human capital to oversee projects which took away from the day to day operations. Even though the homecoming programs and Recreation Center events and the buildings ran seamlessly, Homecoming took a physical and emotional toll on the entire staff.

Outdoor field space – Club Sports and Recreation Center League programs continue to be hindered by poor playing conditions and space availability because of scheduling issues. First, a lack of consistent space availability forces the Leagues program to only use the Mary street fields. These fields are not maintained to the level needed because of known drainage issues and the large number of outside groups (approved and unapproved) who use the space both in good and extremely poor weather conditions. Second, the scheduling process is not streamlined. Currently, field schedules have to be approved weekly by both Athletics and Conference Services because both entities use different scheduling and reservation systems. This causes major issues in getting quick responses on availability and booking when there is bad weather or last minute changes to schedules. Finally, reasonable field times at locations other than Mary Street are very difficult to obtain and maintain. This is mainly due to optimum times that are not available on the turf fields (4-6pm) because of varsity sports which include times that are booked and then not used; evening times are not available on Tuesday nights due to the Astronomy Department’s needs; and at times, confirmed reservations are cancelled or moved at the last minute for a varsity event.

Keystone Center Marketing – Due to the unforeseen delays in the project, it has been difficult to maintain positive, public relations for the Keystone Center. ESU faculty, staff and students regularly voice their frustrations about scheduling events and being forced to look for alternative venues. Building excitement and project support continues to be difficult with so many negative issues and impacts surrounding the delay.

University Center Cleanliness – Although the Director of the University Center has met regularly with the Director of Facilities Management, the cleanliness of the University Center and daily maintenance needs are unsatisfactory. The building has noticeable cobwebs, gum stains, dust and trash around the facility on a regular basis.

Response times for maintenance issues have been anywhere from a week to several months even with submitting multiple follow-up work orders.

Stony Acres Improvements – Projects that were planned this past year continue to be postponed due to reduction in revenue and health of the care taker. Major projects which will continue to increase in cost the more time they are neglected

➢ New Process for Club Officer Elections ➢ Stony Acres Enhancements & Utilization ➢ “One Book, One Campus” Program ➢ Text Book Scholarships ➢ One Year Anniversary of the University Store ➢ Student Financial Aid ➢ Interim Executive Director ➢ The Student Recognition Awards ➢ ESU Homecoming ➢ Significant Challenges ➢ Executive Director Vacancy ➢ Homecoming Lead Responsibilities ➢ Outdoor field space ➢ Keystone Center Marketing ➢ University Center Cleanliness ➢ Stony Acres Improvements ➢ Transfer of Funds ➢ Employee Health Insurance ➢ Key Goals for 2014-2015 ➢ Campus Card Equipment Replacement ➢ Continued Building Migration to Contactless Readers ➢ Recreation Center Staffing Re-organization ➢ Stony Acres Improvement Plan ➢ Increase Campus Awareness of Stony Acres ➢ Digital Archiving ➢ Campus-wide, WarriorLink Education ➢ Credit Card Integration ➢ Infuse Technology to Better Serve and Educate Students ➢ Enhance Campus Awareness of SAA Operations ➢ Student Staff Training Standards ➢ Appendix; Departments & Staff ➢ Mattioli Recreation Center ➢ University Center & Student Activities ➢ Stony Acres ➢ Business Services ➢ Campus Card Services ➢ Appendix; SAA Board Members ➢ Appendix; Organizational Chart

Significant Challenges

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Priorities 2014-2015

ESU Student Activity Association, Inc.

Club Fair; every student organization has the opportunity to promote their club directly to other students.

Significant Challenges, Continued

include roofing on the last one of six cabins, resurfacing the road, and lodge renovation, specifically replacing gutters, replacing the floor of the main room, purchasing a backup generator and improving the kitchen.

Transfer of Funds – Due to changes in PASSHE State System policies, the transfer of funds from the University to SAA has recently become a predominate issue. Successful business systems that have been traditionally used to support programs and events are being changed because of the needs and requirements of the state system. This has not only affected minor operations, but has significantly affected financial support for SAA managed Intercollegiate Athletics budgets. Open communication will be an essential element in moving forward to ensure SAA’s ability to deliver services to those operations that are dependent on our services.

Employee Health Insurance – Maintaining SAA health insurance at an affordable cost is an issue that will take a large amount of time to research and scrutinize in the upcoming year. With the implementation of the Affordable Health Care Act, there is still a lot of uncertainty in the insurance industry to best prepare the organization for changes while attempting to maintain current levels of employee coverage.

Yoga Class in Rec B Fitness Center

Priorities for 2014 – 2015 Campus Card Equipment Replacement – The Campus Card Office will replace 19 Microsoft Windows XP terminals with Microsoft Windows 7 Operating System

by August 2014. The campus inventory replacement includes POS terminals for Aramark Food Services and SAA Operations, the Photo ID system and the Administrative terminals to bring the system up to compliance and support.

Continued Building Migration to Contactless Readers – By May 2015, Campus Card office will have 85% of the campus buildings converted to contactless readers. To operate and maintain the new readers, the office will coordinate the equipment ordering, prioritize and direct installation and update One Card databases.

Recreation Center Staffing Re-organization – By August 2014, SAA will perform an internal review of job descriptions, adjust the Recreation Center’s organizational chart to best meet the demands of the operations, and swiftly hire the necessary staff to bring stability to the program. With the departure of the Director of the Recreation Center at the end of June 2014, the achievement of this goal will be the foundation to prepare and launch a national search to recruit and appoint a staff member who will empower staff to strive for their full potential and establish a clear direction for future programming.

Stony Acres Improvement Plan – Stony Acres will create an action plan with a specific timeline to address and coordinate property repairs and improvements. The action plan will be guided by suggested improvements that were outlined in the Stony Acres master plan. The plan is set to be completed by September 2014.

Increase Campus Awareness of Stony Acres – A marketing campaign focusing directly on ESU Groups will result in 70 campus groups attending Stony Acres by the end of the academic year.

Digital Archiving – By January 2015, the SAA Business Office will be purchasing and integrating document scanners into the yearly operation to be more efficient in storage, communication and access to archives.

Campus-wide, WarriorLink Education – Student Activities will host 2 seminars (one in the fall and another in spring) to educate the campus community on the different uses and features of the WarriorLink software tool. This will enhance individuals’ knowledge on ways to use the tool and help to brand the site as the main communication portal for student organizations, perspective and active club members, and tracking of co-curricular activities.

Annual Report

Annual Report 2013–2014

Click on any topic below ➢ Major Accomplishments ➢ Continued Migration to Contactless Equipment ➢ Student Employee Recognition Program ➢ Academic Early Start Summer Session Impact ➢ Leadership Certifications ➢ New Process for Club Officer Elections ➢ New Budget Review Process ➢ Stony Acres Enhancements & Utilization ➢ “One Book, One Campus” Program ➢ Text Book Scholarships ➢ One Year Anniversary of the University Store ➢ Student Financial Aid ➢ Interim Executive Director

Credit Card Integration – The SAA Business office will select a credit card processing company to provide the services that best meet the current and future needs for accepting credit card payments at Campus Card point of sale terminals (POS), at locations without access to a POS and through web pages by April 2015. By identifying the needs of each SAA constituency, researching credit card processing companies’ resources and services and evaluating the cost of each, a company will be selected to provide outlets to accept credit cards in the next fiscal year.

Infuse Technology to Better Serve and Educate Students – SAA will complete a tablet and smart phone technology guideline for fulltime staff that will address ways SAA should provide hardware, identify expectations of use in daily business, and define systems to hold staff accountable. (April 2015) Committees, comprised of both staff and students, will be charged with evaluating and creating a tablet and smart phone technology document that addresses technology implementation into daily business, how it can impact student learning opportunities and ways equipment can increase customer service.

Enhance Campus Awareness of SAA Operations – By the end of the Academic year, SAA’s positive university community impacts and contributions will be communicated in two new ways. Through the use of digital and print media as well as meeting with campus constituencies, two new outlets to share the 2013-2014 major accomplishments will be catalogued to validate an increase in campus awareness.

Student Staff Training Standards – SAA will establish standards for student staff development that outlines required trainings/certifications and defines progressive learning outcomes based on length of employment. After a review of student job responsibilities, researching and identifying required trainings/certifications, and isolating the University Student Learning outcomes that best match employment expectations, SAA will create standard requirements for every student employee involved in an SAA operation and define organization wide, student learning objectives to enhance and document the co-curricular experience of students.

➢ The Student Recognition Awards ➢ ESU Homecoming ➢ Significant Challenges ➢ Executive Director Vacancy ➢ Homecoming Lead Responsibilities ➢ Outdoor field space ➢ Keystone Center Marketing ➢ University Center Cleanliness ➢ Stony Acres Improvements ➢ Transfer of Funds ➢ Employee Health Insurance ➢ Key Goals for 2014-2015 ➢ Campus Card Equipment Replacement ➢ Continued Building Migration to Contactless Readers ➢ Recreation Center Staffing Re-organization ➢ Stony Acres Improvement Plan ➢ Increase Campus Awareness of Stony Acres ➢ Digital Archiving ➢ Campus-wide, WarriorLink Education ➢ Credit Card Integration ➢ Infuse Technology to Better Serve and Educate Students ➢ Enhance Campus Awareness of SAA Operations ➢ Student Staff Training Standards ➢ Appendix; Departments & Staff ➢ Mattioli Recreation Center ➢ University Center & Student Activities ➢ Stony Acres ➢ Business Services ➢ Campus Card Services ➢ Appendix; SAA Board Members ➢ Appendix; Organizational Chart

2013-2014 SAA Student Staff

Appendix Page 9

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Departments & Staff

Departments & Staff Mattioli Recreation Center

ESU Student Activity Association, Inc.

Recreation Center Staff

Department Mission The mission of the Mattioli Recreation Center is to offer facilities, equipment and services that provide opportunities for physical activity, leadership experience and education in order to promote the lifelong pursuit of recreational activities and healthy lifestyles. Through dedication to excellence and innovation in programming, the department embraces inclusiveness and contributes to the physical, social and intellectual development of ESU students. The center strives to accomplish its objectives by:

Rec

Joseph Akob, Director

• Providing

a variety of structured and unstructured recreation and fitness opportunities for exercise, competition, and socialization;

• Designing

programs and services based upon national standards and trends to enhance the student experience and celebrate the diversity of students, faculty, staff, and alumni;

• Creating

a healthy and welcoming culture that values a fun, friendly, and healthy exercise environment;

•

Maintaining and purchasing state of the art equipment to meet the preferences and technological needs of the students;

•

Providing employment and volunteer opportunities that promote personal growth, leadership skills, interpersonal relationships, career pursuits and co-curricular learning;

•

Jillian Harper, Associate Director

Rachel Luehrs, Fitness Graduate Assistant Steve Gugliucci, Leagues Graduate Assistant

Designing, maintaining and enhancing indoor and outdoor facilities that supports the ever-changing needs of students and

Amanda Balarinni, Athletic Training Graduate Assistant Jarrel Garcia, Facilities Graduate Assistant

• Working

collaboratively with campus departments to advise student organizations and create programs to complement the academic experience.

University Center & Student Activities

Lauren Motzkin, Assistant Director

Anthony Vancosky, Facilities Intern Todd Sallo, Facilities Intern

• Organizing

leadership development and student employment opportunities that promote student personal growth/awareness and enhance the co-curricular experience;

•

Department Mission

The mission of the University Center and Student Activities Program is to facilitate the delivery of a wide variety of recreational, cultural, social and educational programs that enrich students/campus life, and to plan/deliver programs that foster the holistic development of the student. The University Center serves as the community center for all members of the university family--students, faculty, staff, alumni and guests--and delivers a variety of services and facilities and support the operational and programmatic needs of student organizations, campus groups and university departments. In addition, the University Center and Student Activities Program strives to complement the educational mission of the university through student employment and student leadership development. The area strives to accomplish these objectives in an environment of equality, dignity and respect by:

• Advising

student and campus organizations in the conduct of their operations and/or planning and execution of their programs;

Annual Report

Providing services and resources to campus/student organizations and faculty/staff advisor to increase their effectiveness;

• Supplementing

student programming initiatives with activities designed to round-out and complete the schedule of events;

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Encouraging students’ critical thinking through their planning, organizing and promoting of co-curricular activities;

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Cultivating the development of effective interpersonal communication skills and the ability of students to work cooperatively in the achievement of common goals;

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Modeling and facilitating respect, understanding and appreciation of racial, ethnic and cultural diversity;

•

Maintaining informal gathering areas for meetings, socializing and study;

• Providing

functional meeting locations, program and activity space and support services for student organizations and university departments;

Annual Report 2013–2014

Click on any topic below

•

Administering room reservations, event ticket sales, and graphic design services for students and non-instructional departments and

•

Assisting Student Service Departments housed in the University Center (i.e.

Campus Card Services, Bookstore, Food Court, Credit Union, Career Resources, Computing Labs) in fulfilling their facility and operational needs.

➢ Major Accomplishments ➢ Continued Migration to Contactless Equipment ➢ Student Employee Recognition Program ➢ Academic Early Start Summer Session Impact ➢ Leadership Certifications ➢ New Process for Club Officer Elections

University Center & Student Activities Staff

➢ New Budget Review Process ➢ Stony Acres Enhancements & Utilization ➢ “One Book, One Campus” Program ➢ Text Book Scholarships ➢ One Year Anniversary of the University Store ➢ Student Financial Aid ➢ Interim Executive Director ➢ The Student Recognition Awards ➢ ESU Homecoming

John Robinson Ed. D., Director of the University Center & Student Activities

➢ Significant Challenges ➢ Executive Director Vacancy ➢ Homecoming Lead Responsibilities ➢ Outdoor field space ➢ Keystone Center Marketing ➢ University Center Cleanliness ➢ Stony Acres Improvements ➢ Transfer of Funds

Jazmyn Pulley, Assistant Director of Student Activities

Christopher Bello, Assistant Director of Student Activities

➢ Employee Health Insurance ➢ Key Goals for 2014-2015 ➢ Campus Card Equipment Replacement ➢ Continued Building Migration to Contactless Readers ➢ Recreation Center Staffing Re-organization ➢ Stony Acres Improvement Plan ➢ Increase Campus Awareness of Stony Acres ➢ Digital Archiving

Jill Hill, Reservations Supervisor

Elaine Hernandez, Student Activities Complex Receptionist

Patrick Filanowski, Graduate Assistant for Student Activities (working with the Campus Activities Board) Coleen Anastasi, Graduate Assistant for Student Activities (working with Late Night & Evening Programs) Cindy Vojnovic, Graphics Center Supervisor

Phillip Anthony, Graduate Worker for Greek Life Aisha Sabur, Graduate Assistant for Leadership Programs Heather Vroegendweij, Graduate Assistant for Graphics Center

➢ Campus-wide, WarriorLink Education ➢ Credit Card Integration ➢ Infuse Technology to Better Serve and Educate Students ➢ Enhance Campus Awareness of SAA Operations ➢ Student Staff Training Standards ➢ Appendix; Departments & Staff ➢ Mattioli Recreation Center ➢ University Center & Student Activities ➢ Stony Acres ➢ Business Services ➢ Campus Card Services ➢ Appendix; SAA Board Members ➢ Appendix; Organizational Chart

Appendix Page 11

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Departments & Staff

Stony Acres Department Mission

The primary purpose of Stony Acres is to serve as a recreation site and field campus for the students, faculty and staff of East Stroudsburg University in support of the Institution’s educational and service mission. Stony Acres strives to administer facilities, programs and services that encourage the pursuit of outdoor recreational activity, promote co-curricular involvement, foster leadership development and provide social opportunities. Stony Acres provides similar opportunities, on a lease basis, for community and business organizations. All constituents are served in an environment of equality, dignity and mutual respect. These objectives are accomplished by:

•

ESU Student Activity Association, Inc.

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Providing governance/management opportunities for students through active participation on the Stony Acres Advisory Board

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Offering “Quest”, an orientation program designed for incoming students to increase personal awareness, set goals for their first year and discover their growth potential; and

• Providing

students with opportunities to study organisms in their natural habitat.

Stony Acres Staff

Providing meeting/activity space for campus and non-campus organizations;

• Providing

Experiential Learning opportunities through challenge course programs designed to meet diverse abilities and needs;

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Collaborating with university student groups and administrative departments;

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Delivering recreational and educational outdoor programming that appeals to individual members of the university community as well as campus groups;

Madeline C Madeline Constantine, Program Director, Co-Challenge Course Director

Chuck Constantine, Caretaker, Co-Challenge Course Director

Business Services Department Mission

The mission of the SAA Business Services Department is to provide accurate, relevant, needed, and user-friendly financial information/ services in the most efficient and effective manner possible. We strive to achieve this mission by adhering to the highest professional and ethical standards, in an environment of equality, dignity and respect by:

Business Services Staff

• Safeguarding

the assets of clubs, organizations and SAA departments as well as the integrity of all confidential or proprietary information;

• • •

Analyzing and preparing operating statements and budgets; Analyzing data to deliver meaningful financial reports and advice to support decision-makers; Administering comprehensive employee compensation/benefits programs, including payroll operations;

Patricia Baylor, Director of Business Services

Renée Keiper, Administrative Assistant

Jan Dalton, Fiscal Technician

Sharon Wary, Fiscal Assistant

• Facilitating

departments’ purchasing needs as well as their hardware and software requirements;

• Fostering

student learning/development through their active participation in governance and allocation processes;

• Supporting

the use of technology to constantly improve the quality of services;

• •

Utilizing appropriate risk management strategies and Facilitating external auditing/reporting in accordance with Generally Accepted Accounting Principles (GAAP).

Annual Report

Annual Report 2013–2014

Click on any topic below ➢ Major Accomplishments

Campus Card Services

➢ Continued Migration to Contactless Equipment ➢ Student Employee Recognition Program

Department Mission

The mission of the East Stroudsburg University Campus Card Services is to provide the members of the academic community with a single campus photo identification system that enhances security, facilitates customer service and improves operational efficiency by enabling pre-approved card access to a variety of university activities/functions. Our mission will be accomplished by:

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Providing students, faculty and staff with an identification card that enhances a safe and secure access environment while on campus;

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Providing students with alternative purchases through our off campus merchant program which supports campus community relations through business partnerships;

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Providing efficient, effective and professional service to students, faculty and employees of the university;

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Enhancing and expand technology infrastructure to support the evolving needs of the card program and

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Providing a one card solution to a variety of university systems and services.

➢ Academic Early Start Summer Session Impact ➢ Leadership Certifications ➢ New Process for Club Officer Elections ➢ New Budget Review Process ➢ Stony Acres Enhancements & Utilization ➢ “One Book, One Campus” Program ➢ Text Book Scholarships ➢ One Year Anniversary of the University Store ➢ Student Financial Aid ➢ Interim Executive Director ➢ The Student Recognition Awards ➢ ESU Homecoming ➢ Significant Challenges ➢ Executive Director Vacancy ➢ Homecoming Lead Responsibilities

Campus Card Services Staff

➢ Outdoor field space ➢ Keystone Center Marketing ➢ University Center Cleanliness ➢ Stony Acres Improvements ➢ Transfer of Funds ➢ Employee Health Insurance ➢ Key Goals for 2014-2015

Robert R. Smith Sr., Director of Campus Card Services

Elizabeth Blick, Customer Service Representative

➢ Stony Acres Improvement Plan ➢ Increase Campus Awareness of Stony Acres

Mr. Justin Amann - Chairperson

➢ Digital Archiving

Mike Ksenich - Vice Chairperson

➢ Campus-wide, WarriorLink Education

Ms. Patricia Baylor - Treasurer (Non-voting)

➢ Credit Card Integration

Ms. Ashley Martin - Secretary

➢ Infuse Technology to Better Serve and Educate Students

Ms. Patricia Baylor - Interim Executive Director Ms. Atiba Kahn

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Mr. Daniel Hagan Mr. Kwaku Adjei-Bohyen

➢ Continued Building Migration to Contactless Readers ➢ Recreation Center Staffing Re-organization

SAA Board of Directors

Ms. Savannah Doyle

➢ Campus Card Equipment Replacement

➢ Enhance Campus Awareness of SAA Operations ➢ Student Staff Training Standards ➢ Appendix; Departments & Staff

Dr. Faith Waters

➢ Mattioli Recreation Center

Dr. Seewoonundun Bunjun

➢ University Center & Student Activities

Dr. Suzanne Mueller

➢ Stony Acres

Mr. Ken Long (non-voting) Mr. Richard Staneski (non-voting) Dr. Doreen Tobin (non-voting) Mr. Miguel Barbosa (non-voting)

Student Activity Association, Inc.

➢ Business Services ➢ Campus Card Services ➢ Appendix; SAA Board Members ➢ Appendix; Organizational Chart

Board of Directors Page 13

Page 14

Appendix

ESU Student Activity Association, Inc.

ESU Student Activity Association Inc. SAA Board of Directors

Pat Baylor, Interim Executive Director

Joseph Knorr, University Store Manager

Madeline Constantine, Stony Acres Program Director

Chuck Constantine, Caretaker

Pat Baylor, Director Business Services

Jan Dalton, Fiscal Technician

Jazmyn Pulley, Assistant Director Student Activities

RenÊe Keiper, Administrative Assistant

Chris Bello, Assistant Director Student Activities

Sharon Wary, Fiscal Assistant Work Study (2)

Work Study (3)

Graduate Assistants (2)

Graduate Assistants (2)

Cindy Vojnovic, Graphics Center Supervisor

Graduate Assistant (1) Work Study (3)

Annual Report

Annual Report 2012–2013

Click on any topic below ➢ Major Accomplishments ➢ Continued Migration to Contactless Equipment

Organizational Chart

➢ Student Employee Recognition Program ➢ Academic Early Start Summer Session Impact ➢ Leadership Certifications ➢ New Process for Club Officer Elections

Student Senate

➢ New Budget Review Process ➢ Stony Acres Enhancements & Utilization ➢ “One Book, One Campus” Program

Doreen Tobin, Vice President for Student Affairs

➢ Text Book Scholarships ➢ One Year Anniversary of the University Store ➢ Student Financial Aid ➢ Interim Executive Director

John Robinson, Director University Center & Student Activities

Joe Akob, Director Recreation Center

Robert R. Smith Sr., Director Campus Card Center

➢ The Student Recognition Awards ➢ ESU Homecoming ➢ Significant Challenges ➢ Executive Director Vacancy ➢ Homecoming Lead Responsibilities ➢ Outdoor field space

Lauren Motzkin, Assistant Director

Jill Harper, Associate Director

Elizabeth Blick, Customer Service Representative

➢ Keystone Center Marketing ➢ University Center Cleanliness ➢ Stony Acres Improvements ➢ Transfer of Funds ➢ Employee Health Insurance ➢ Key Goals for 2014-2015 ➢ Campus Card Equipment Replacement ➢ Continued Building Migration to Contactless Readers

Graduate Assistants (4) Work Study (approx.75)

➢ Recreation Center Staffing Re-organization ➢ Stony Acres Improvement Plan ➢ Increase Campus Awareness of Stony Acres ➢ Digital Archiving

Jill Hill, Reservations Supervisor

➢ Campus-wide, WarriorLink Education

Elaine M. Hernandez, Receptionist Student Activities Complex

➢ Credit Card Integration ➢ Infuse Technology to Better Serve and Educate Students ➢ Enhance Campus Awareness of SAA Operations

Work Study (10)

Building Managers (4)

➢ Student Staff Training Standards ➢ Appendix; Departments & Staff ➢ Mattioli Recreation Center ➢ University Center & Student Activities ➢ Stony Acres ➢ Business Services ➢ Campus Card Services

Note: This chart reflects current staffing as of 5-31-14

➢ Appendix; SAA Board Members ➢ Appendix; Organizational Chart

Organizational Chart

Page 15

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Student Activity Association, Inc.