TablewareTrainer

TABLEWARE TRAINER

OUR COMPANY

VISION

Create meaningful experiences

We strive to create experiences that are meaningful for our customers, colleagues, and communities. Whether packing a box to be shipped overnight, developing a product that elevates the morning coffee, or volunteering in local communities, creating meaningful experiences matters.

MISSION

Create value around the table through customer solutions and innovative product

We believe our customers’ best memories happen around the table. Our solutions are driven by collaboration—with our customers, colleagues, vendors, and communities we serve.

TAGLINE

The difference between a meal & an experience

VALUES

We live and work with our core entrepreneurial values every day. They are central to who we are as people and how we act as professionals.

Integrity

We believe integrity is the root of success. This means not cutting corners to expedite a process. It means being transparent with our customers, suppliers, partners, employees, and within our community. We put the team first, working hard to come together as a well-integrated whole. We don’t do it because it’s expected; we do it because it’s the right thing to do.

Loyalty

We are only as strong as our relationships, so we are committed to loyalty. Whether it be in our customer service and high satisfaction, our partnerships with companies within our supply chain, or our supportive employee dynamic, loyalty is a constant in how we interact.

Leadership

Leadership isn’t a ranking or sales figure—it’s a dedication to improving. We want to improve our industry’s products, practices, policies, and processes, which we do through vision and courage. We envision new ways of doing and are also willing to try, fail, adjust, and try again. Leading is a tall order, but the reward is a better way for all.

Innovation

From day one, we didn’t subscribe to “business as usual.” We saw what we could improve and worked towards changing the norm for the better. Our ability to see our marketplace as it could be, rather than as it is, gives us an innovative lens that keeps us inspired and moving forward.

TONE

Our tone is thoughtfully interconnected, depending equally upon speaking in a way that’s knowledgeable, approachable, and inclusive.

Knowledgeable

Knowing that our audience desires different styles creates our drive to stay ahead of the tableware trend. We live in the industry, and understand first-hand what our customers like or don’t like about their tableware.

Approachable

It doesn’t help to say that our ceramics are twice-fired, without adding that our firing temperatures provide the durability needed to withstand the most rigorous kitchen conditions. When we are approachable, we become helpful, relatable, and real.

Inclusive

Most meals are eaten with others. Similarly, the best meals take a team to create. We take the same approach in how we communicate. We don’t talk at our customers, rather with. Our customer solutions team makes business as easy as a conversation with friends.

COMMUNITY

Our community means everything to us. We set out to provide a positive impact on the quality of life for organizations close to our hearts. Supporting veterans, hunger relief, hospitals, and medical centers, we aim to improve the quality of life for individuals facing unique challenges.

OUR BRANDS

Our flagship brand, FORTESSA®, reflects our singular goal to deliver quality dinnerware and flatware to culinary professionals and at-home chefs.

®

Steelforme® bridges the gap between fashion and function with stylish presentation solutions.

Cloud Terre® x FORTESSA® brings a bespoke approach to the tableware industry.

Nosse with FORTESSA® is an eco conscious brand, featuring Portuguese ceramics designed with emotion for memorable momements.

Crafthouse by FORTESSA® provides all the tools to create dramatic and distinctive cocktails.

FORTESSA Basics® delivers design and value, comprised of creativity combined with leading strength and affordability.

The sound of toasting with ZWIESEL Glas is the unmistakable sound of true hospitality. Available in both machine and handmade designs.

Schott Zwiesel offers quality and sustainable design at the highest level, where tradition and innovation merge into the finest premium products.

OUR COMPOSITIONS

Our 18/10 Flatware, the highest quality stainless steel available for flatware, includes patterns from traditional to modern and fashion-forward. Its designs are visually elegant with a heft and balance that feels good in the hand. The meticulous craftsmanship that goes into FORTESSA® Stainless Steel™ results in excellent finishing and polishing as well as the full execution of designs.

COLLECTIONS

• Acqua

• Arezzo

• Arezzo, Brushed

• Ashton, Antiqued

• Bistro

• Capri

• Catana

• Caviar

• Cestino

• Ciro

• Como

• Constantin

• Dorada

• Doria

• Dragonfly

• Filet

• Forge

• Grand City

• Grand City Sand Blasted

• Honor

• Jaxson

• Jaxson, Brushed

• Lloyd

• Lucca

• Lucca Faceted

• Luxe

• Mariposa

• Medici

• Metropolitan

• Nyssa

• Pantheon

• Pantheon, Satin

• Rambla

• Ringo

• Royal Pacific

• San Marco

• San Marco, Antiqued

• Savoy

• Scalini

• Scoop

• Shoji

• Sonia

• Spada

• Spada, Brushed

• Spindle

• Still

• Still, Brushed

• Sundial

• Theo

• Valen Antiqued

• Velo, Brushed

• Vivi

• Wrought

18/10 STAINLESS STEEL

MANUFACTURING & TECHNICAL INFORMATION

• 18% chromium, 10% nickel. You will often see flatware listed as 18/8. This is the same as 18/10 as the 8–10% nickel is within tolerance of the raw material bought.

• Knives are 13/0, 13% chromium, 0% nickel to produce a sharp blade and maintain rust and corrosion restistance.

• Type 304 stainless for forks and spoons

• Type 420 stainless for knives (because it is stronger than 304)

FEATURES & BENEFITS

• Dishwasher safe

• Not microwave safe

• Higher level of corrosion resistance than standard steel.

• 18/10 holds its shine and luster longer than 18/0 making it more desirable in high-volume washing situations.

CARE & HANDLING complete guide, pg. 38 ►

VALUE

• Don’t let food sit overnight

• Rinse if food has dried

• Avoid using abrasive cleaning materials

• Commercial and residential dishwasher safe

• Don’t use citrus based detergents

• $$$ Best

18/0 STAINLESS STEEL

Our 18/0 Flatware comes in a variety of patterns and sleek designs at an operational- and budget-friendly cost. With finishes from high-polish to scratch disguising texture, 18/0 Flatware is designed for versatility and praised for value in demanding commercial environments and busy homes.

COLLECTIONS

• Apollo

• Bastille

• Gianna

• Gio

• Nomad, Mirrored

• Nomad, Brushed

• Palio

• Royal

• Siren

• Sophia

• Tasters

• Viggo, Mirrored

• Viggo, Satin

• Yuma

18/0 STAINLESS STEEL

MANUFACTURING & TECHNICAL INFORMATION

• 18% chromium, 0% nickel

• Knives are 13/0, 13% chromium, 0% nickel to produce a sharp blade and maintain rust and corrosion restistance.

• This is type 430 stainless. It is less expensive than 304 stainless but not as corrosion resistant and can rust. But for consumers this is less of a problem than for commercial due to differences in washer types.

• This material is harder than 18/10 so it is generally thinner. It is ideal for high volume, budget conscious customers.

FEATURES & BENEFITS

• Dishwasher safe

• Not microwave safe

CARE & HANDLING

complete guide, pg. 38 ►

VALUE

• Don’t let food sit overnight

• Rinse if food has dried

• Avoid using abrasive cleaning materials

• Commercial and residential dishwasher safe

• Don’t use citrus based detergents

• $$ Better

TITANPVD™ FLATWARE

A process called physical vapor deposition, PVD provides durable and distinctive finishes on a variety of flatware patterns. A titanium compound is vaporized and adheres to the surface, by a vacuum process, which creates a lasting bond. While, PVD is a hard surface that stands up to the rigors of commercial food service, including normal handling and commercial dishwashing, we recommend hand-washing to maintain the original finish and luster. TitanPVD™ flatware is available in brushed gold, brushed black and rose gold finishes.

COLLECTIONS

• Arezzo Brushed Black

• Arezzo Brushed Gold

• Ashton Brushed Gold

• Capri Brushed Gold

• Dragonfly Black

• Dragonfly Gold

• Lucca Faceted Brushed Black

• Lucca Faceted Brushed Gold

• Lucca Faceted Copper Rose

• Nomad Brushed Black

• Royal Pacific Champagne

• Savoy Gold

• Velo Brushed Gold

• Velo Black Brushed & Black/Gold (plated)

• Viggo Brushed Black

• Vivi Brushed Black

TITANPVD™ FLATWARE

MANUFACTURING & TECHNICAL INFORMATION

• Physical vapor deposition (PVD) provides durable and distinctive finishes.

• A titanium compound

• Available in brushed gold, brushed black, and rose gold finishes.

FEATURES & BENEFITS

• Commercial Dishwasher safe

• Handwash recommended for home use

• Not microwave safe

CARE & HANDLING complete guide, pg. 40 ►

• Don’t let food sit overnight

• Rinse if food has dried

• Avoid using abrasive cleaning materials

• Commercial and residential dishwasher safe

• Don’t use citrus based detergents

VALUE

• $$$$ Premium

FORTESSA® BONE CHINA™

FORTESSA® Bone China™ sets the highest standard for quality, value and design. The composition contains 40% Bone Ash which provides a luminous white canvas for presenting food and a coveted translucent quality found only in the finest bone china. Its high strength-to-weight ratio, market-leading durability and delicate design ensure the best presentation for commercial foodservice as well as gourmet dining at home.

To be considered true/real Bone China, the body must contain at least 40% Bone Ash. We use UK Bone Ash, which sets the standard for real bone china in the ceramic production.

COLLECTIONS

• Acqua

• Aires

• Andromeda

• Cielo

• Cygna

• Inca

• Luna

• Oceana®

• Purio

• Saterna

• Spirale

• Taura

• Tela

FORTESSA® BONE CHINA™

MANUFACTURING & TECHNICAL INFORMATION

• Body contains 40% UK Bone Ash

• Highest strength-to-weight ratio

• Thinner body due to high strength-to-weight ratio.

• Vitrified dinnerware that is impervious to water.

• Twice fired with high fire glaze temperature.

FEATURES & BENEFITS

• Dishwasher safe

• Microwave safe

• Oven to table safe up to 450˚F (232˚C) although we recommend 400˚F (200˚C) to extend the life of the product.

• Passes American Standards for Thermal Shock

• Embossed items based on Andromeda shapes for consistent sizing across collections allows cross-utilization of plate covers—see plate cover guide.

• Translucency results in brilliant white surface

• Halal Certified

CARE & HANDLING complete guide, pg. 42 ►

VALUE

• Don’t let food sit overnight

• Rinse if food has dried

• Avoid using abrasive cleaning materials

• Commercial and residential dishwasher safe

• $$$$

• Premium

FORTALUXE®

FORTESSA® Fortaluxe® tableware is vitrified china reinforced with alumina oxide or magnesium oxide that enhances durability over other popular brands. Both elegant and fashionable, it easily withstands the rigors of commercial foodservice while the range of designs appeals to consumers entertaining at home. Fortaluxe mixes and matches through shapes and textures for a highly personalized table setting.

COLLECTIONS

• Aether

• Amalfi

• Amanda

• Amanda

• Caldera

• Camellia

• Cassia

• Classic Rim

• Contessa

• Contexture™

• Corsica

• Coupe de Fortaluxe®

• Dauphine

• Duchess

• Ella

• Esme

• Evita

• Fiji

• Food Truck

• Get Your Sheet

Together

• Greta Gold

• Ilona

• Jasmine

• Jin-Ji

• Juliet

• Kyoto

• Lilly

• Marble

• Modern Coupe

• Nest

• Palazzo

• Paleo

• Perissa

• Petals

• Plaza

• Portela

• Positano

• Savannah

• Sequence

• Shaped Plates

• Slayte™

• Speakeasy

• Stilus

• Tara

• Tavola

• To Sushi or Not To Sushi?

• Trieste

• Voro

FORTALUXE®

MANUFACTURING & TECHNICAL INFORMATION

• Body contains alumina oxide or magnesium oxide for strength.

• Highest strength-to-weight ratio

• Vitrified dinnerware that is impervious to water.

• Twice fired with high fire glaze temperature.

FEATURES & BENEFITS

• Dishwasher safe

• Microwave safe

• Oven to table safe up to 450˚F (232˚C) although we recommend 400˚F (200˚C) to extend the life of the product.

• Passes American Standards for Thermal Shock

• Slayte, Perissa, Paleo, and Aether have a color clay body—if it were to chip in-use it is not as visible

CARE & HANDLING

complete guide, pg. 42 ►

VALUE

• Don’t let food sit overnight

• Rinse if food has dried

• Avoid using abrasive cleaning materials

• Commercial and residential dishwasher safe

• $$$

• Best

TECHNOCERAM®

Our TechnoCeram® dinnerware’s versatility embraces casual elegance and farm-to-fork with industrial strength, including collections that span from craft-inspired colorware to understated whiteware. TechnoCeram vitrified china is fortified with high alumina oxide, making quality and durability affordable for every budget.

COLLECTIONS

• Asian Service

• Bistro Cups

• Casablanca

• Cobble

• Coupe Du Jour

• Erthe™, Celadon

• Erthe™, Shiitake

• Pepper

• Salt

• Serena

TECHNOCERAM®

MANUFACTURING & TECHNICAL INFORMATION

• Body contains alumina oxide

• Vitrified dinnerware that is impervious to water.

• Twice fired with high fire glaze temperature.

• Ceramic can accommodate reactive glazes.

FEATURES & BENEFITS

• Dishwasher safe

• Microwave safe

• Oven to table safe up to 450˚F (232˚C) although we recommend 400˚F (200˚C) to extend the life of the product.

• Passes American Standards for Thermal Shock

CARE & HANDLING

complete guide, pg. 42 ►

VALUE

• Don’t let food sit overnight

• Rinse if food has dried

• Avoid using abrasive cleaning materials

• Commercial and residential dishwasher safe

• $$

• Better

VITRALUXE®

FORTESSA® Vitraluxe® is our twice fired vitrified ceramic composition ideal for home and commercial use. Vitraluxe is remarkable for it’s low water absorption (hygienic and strong) in combination with a wide range of artisnal reactive glaze finishes, making it a highly desirable component for creating a durable fashion statement on your tabletop.

COLLECTIONS

• Cairn

• Glacier

• Golden Guys

• Havana

• Heirloom

• Marrakech

• Northern Lights

• Sound

• Stōn™

VITRALUXE®

MANUFACTURING & TECHNICAL INFORMATION

• Vitrified dinnerware that is impervious to water.

• Twice fired with high fire glaze temperature.

FEATURES & BENEFITS

• Dishwasher safe

• Microwave safe

• Oven to table safe up to 450˚F (232˚C) although we recommend 400˚F (200˚C) to extend the life of the product.

• Passes American Standards for Thermal Shock

CARE & HANDLING

complete guide, pg. 42 ►

• Don’t let food sit overnight

• Rinse if food has dried

• Avoid using abrasive cleaning materials

• Commercial and residential dishwasher safe

VALUE

• $$

• Better

VITRIFIED STONEWARE

Our Vitrified Stoneware is a vitrified ceramic composition with premium design qualities apparent in the unique shapes and artisinal glazes, many of which are hand applied. Sought after by professional chefs and at-home culinarians who value plating as much as the cuisine.

COLLECTIONS

• BordoP

• Collection Nº1

• Collection Nº2

• Collection Nº3P

• ComplementsP

• MoonP

• Nivo* P

• SvelteP

• Ubuntu AuraP

• Ubuntu StoneP

P MADE IN PORTUGAL

Items noted with P are made in Portugal at a facility with sustainable practices. Clay waste is recycled and incorporated back into raw materials. Stone glaze is made from 100% recycled glaze.

VITRIFIED STONEWARE

MANUFACTURING & TECHNICAL INFORMATION

• Vitrified dinnerware that is impervious to water.

FEATURES & BENEFITS

• Dishwasher safe

• Microwave safe

• Oven to table safe up to 450˚F (232˚C) although we recommend 400˚F (200˚C) to extend the life of the product.

*Nivo in Metallic glaze is oven safe up to 350˚F

• Passes American Standards for Thermal Shock

CARE & HANDLING complete guide, pg. 42 ►

• Don’t let food sit overnight

• Rinse if food has dried

• Avoid using abrasive cleaning materials

• Commercial and residential dishwasher safe

VALUE

• $$-$$$

• Better

FORTESSA GLASS

Fortessa Glass made of soda-lime-silica with magnesium oxide and alumina for durability, makes a delightful statement, adding color and texture to fashionable tablescapes.

COLLECTIONS

• Archie

• Dippers

• Jupiter

• Kerala

• La Jolla

• Lorelei

• Los Cabos

• Nivo Glass

• Petaluma

GLASS DINNERWARE

MANUFACTURING & TECHNICAL INFORMATION

• Press molded (drinkware) or spun molded (dinnerware) glass

• Made from soda lime

FEATURES & BENEFITS

• Dishwasher safe

• Not microwave safe

CARE & HANDLING complete guide, pg. 46 ►

• Don’t let food sit overnight

• Rinse if food has dried

• Avoid using abrasive cleaning materials

• Commercial and residential dishwasher safe

VALUE

• $-$$

• Good

FORTESSA MELAMINE™

Melamine is great for both indoor and outdoor entertainment. With the ideal weight, balance, and texture, FORTESSA® Melamine™ assures durability and design in its assortment of styles from classic to contemporary. An approachable price and with a heft similar to ceramic, it is the perfect break-resistant solution that doesn’t sacrifice quality. Trend-forward and hassle-free (yes! it’s dishwasher safe), Melamine fits any casual setting indoors and out.

COLLECTIONS

• Bubbly

• Camp

• Cooper

• Flora

• FORTESSA® Basics Melamine

• La Cote Outdoor

• Marble Charger

• Palace

• Playa Blanca

• Sandia, Adobe

• Sandia, Bianco

• Sandia, Obsidian

• Sanibel

• Street Eats

• Wood Textured

MELAMINE

MANUFACTURING & TECHNICAL INFORMATION

• Melamine resin molded under heat and pressure to create the form and remove excess water.

• We utilize both solid material colors and decals depending on the specific collection.

FEATURES & BENEFITS

• Dishwasher safe

• Not microwave safe

CARE & HANDLING

complete guide, pg. 47 ►

• Don’t let food sit overnight

• Rinse if food has dried

• Avoid using abrasive cleaning materials

• Commercial and residential dishwasher safe

VALUE

• $-$$

• Best

TRITAN® CRYSTAL GLASS

Tritan® Crystal Glass is brilliant, break-resistant, particularly durable and therefore environmentally friendly. Made in Germany with regionally sourced materials, Tritan crystal glass is also characterized by its sustainability.

COLLECTIONS

• Alloro

• Banquet®

• Bar Special

• Basic Bar Selection

• Beer Basic

• Classic Whiskey Set

• Classico

• Congresso

• Convention

• Distil™, Aberdeen

• Distil™, Aaran

• Distil™, Kirkwall

• Diva®

• Enoteca

• Forté®

• Fortissimo

• Gigi

• Glamorous

• Highness

• Ivento

• Journey

• Melody/Fortune

• Modo

• Mondial

• Motion Whiskey Set

• Paris®

• Perspective/Chess

• Pure/Belfesta

• Rotation

• Sensa

• Simplify

• Sonido

• Taste

• Verbelle/Vervino

• Wineshine/Prizma

TRITAN® CRYSTAL GLASS

• Made with Titanium for strength and Zirconium for brilliant clarity

• The rim, bowl-stem juncture, and stem-foot juncture are tempered for added strength

• ISO 14001 Environmentally Certified

• Production methods use 30% less energy than conventional glass-making

FEATURES & BENEFITS

• Dishwasher safe

CARE & HANDLING

complete guide, pg. 48 ►

MANUFACTURING & TECHNICAL INFORMATION VALUE

• Don’t let dirty drinkware sit overnight

• Rinse if food or liquids have dried

• Avoid using abrasive cleaning materials

• Do not stack unless designed for stacking

• Use proper sized glass racks

• Commercial and residential dishwasher safe

• $$$

• Best

FORTESSA GLASS

Fortessa Glass made of soda-lime-silica with magnesium oxide and alumina for durability, makes a delightful statement, adding color and texture to fashionable tablescapes.

COLLECTIONS

• After Hours

• Arcade

• Ariana

• Barca

• Bolt

• Brew Pub

• Carousel

• Chez Bistro

• Debutante

• Elixer

• Gala

• Jupiter

• Los Cabos

• Malcolm

• NoHo

• Swirl

• Tasterz™

• Temptationz

• Vintage

GLASS DRINKWARE

MANUFACTURING & TECHNICAL INFORMATION

• Press molded glass

• Made from soda lime

FEATURES & BENEFITS

• Dishwasher safe

• Not microwave safe

CARE & HANDLING complete guide, pg. 48 ►

• Don’t let dirty drinkware sit overnight

• Rinse if food or liquids have dried

• Avoid using abrasive cleaning materials

• Do not stack unless designed for stacking

• Use proper sized glass racks

• Commercial and residential dishwasher safe

VALUE

• $-$$

• Good

COPOLYESTER

Eastman Tritan™ Copolyester, the industry standard for shatter resistant drinkware, is perfect for outdoor occasions—especially pools, seaside destinations, and exposed decks. With brilliant clarity in many shapes and sizes, from barware to wine glasses, it is the choice option for cold beverages under the hot sun. BPA-free and heat resistant, Copolyester stands up to frequent dishwashing, and based on drop tests, it holds up against cement better than acrylic—bouncing instead of breaking.

COLLECTIONS

• Jupiter Outdoor

• Outside™

• Outside™, Blue

• Outside™, Margarita Mixed Set

• Sole

• Sole, Aqua Sky

• Sole, Blue Ether

• Sole, Yellow Sun

• Sole, Rose

• Sole, Sage

• Sole, Terra Cotta

• Urbo

• Veranda

COPOLYESTER

MANUFACTURING & TECHNICAL INFORMATION

• This is a plastic material, not acrylic. The Copolyester used is the non-recycled version.

• No BPA, BPS or any other bisphenols.

FEATURES & BENEFITS

• Dishwasher safe

• Not microwave safe

• Long-lasting clarity

• Durability

• Stain, odor and shatter resistance

• BPA-free

• Retains its color and gloss even after hundreds of dishwasher cycles

CARE & HANDLING complete guide, pg. 52 ►

• Don’t let dirty drinkware sit overnight

• Rinse if food or liquids have dried

• Avoid using abrasive cleaning materials

• Do not stack unless designed for stacking

• Use proper sized glass racks

• Commercial and residential dishwasher safe

VALUE

• $$

• Best

DISPOSABLES

Eco-friendly components made with sugarcane are biodegradable, microwave, and refrigerator friendly. Clear lids close securely and allow guests to see selections for easy grab-and-go. Designed for everything from grab-and-go to in-room dining, poolside and more. The tray’s extra tall lid is perfect for family meals and the juiciest burgers.

FEATURES & BENEFITS

• Biodegradable

‒ Made of 99% sugarcane, these components are 100% biodegradable (within 180 days from use)

• Recyclable

‒ Recyclable clear lids let guests eat-withtheir-eyes (lids not microwave safe)

• Sturdy design

‒ Leak-resistant sturdy design

‒ Water-proof to 212°F

‒ Oil-proof to 248°F

• $

• Good

CARE & HANDLING

care + HANDLING

STAINLESS STEEL FLATWARE

Stainless steel flatware requires good care to retain its original beauty and value throughout its service life.

FIRST USE

HANDLING

PRE-SOAKING

• Before first use, wash flatware in hot water using mild detergent (rinse and dry before storing)

• When clearing tables, separate flatware from holloware and china to prevent scratching

• After service, immediately soak in 140–160ºF water with chlorine-free, acid-free, non-abrasive detergent for 10 minutes. (soak PVD flatware in hot water only, no detergent)

• Soak in basket in plastic bus tub, avoiding aluminum, as aluminum may cause discoloration

• Avoid using abrasive materials (steel wool, metal scrapers, scouring pads) to remove food remnants from flatware

WASHING

• Wash as soon as possible in basket, mixing forks and spoons so they do not stack

• Load forks and spoons handle-down to ensure optimal water access for a better wash and final rinse

• Load knives blade-down for safety in a separate basket to prevent scratching

DRYING (afterwash)

• Remove residual water by drying with a soft cloth or towel to prevent water spotting and corrosion

• Store in dry area away from humidity and grease

BEST PRACTICES

REBRUSHING BRUSHED FLATWARE

• Load flatware loosely in basket, encouraging optimal water flow

• Dry immediately after washing (never soak overnight)

• Never leave flatware unwashed for long periods of time, as acidic and salty foods may cause corrosion

• Never soak or wash with cast iron

• The brushed look is created with light surface abrasions and normal handling over time will polish these abrasions smooth

• For best results, rub scouring pad (green scrubby) in the direction of the brush marks; repeat until reaching the desired finish

• Note: this is not applicable to mirrored or PVD flatware

care + HANDLING

COLOR-COATED FLATWARE

Color-coated flatware requires good care to retain its original beauty and value throughout its service life.

FIRST USE

• Before first use, wash flatware in hot water using mild detergent (rinse and dry before storing)

HANDLING

PRE-SOAKING

• When clearing tables, separate flatware from holloware and china to prevent scratching

• After service, immediately pre-soak in 140–160º water only (no chemicals or detergent) for 10 minutes

• Soak in basket in plastic bus tub, avoiding aluminum, as aluminum may cause discoloration

• Do not use steel wool, metal scrapers, or other abrasive materials to remove food remnants from flatware

WASHING

• Wash as soon as possible in basket for commercial dishwashers, mixing forks and spoons so they do not stack, handwash for home use

• Load forks and spoons handle-down to ensure maximum rinse

• Load knives blade-down for safety in a separate basket (and to prevent scratching)

• Do not wash color-coated flatware with other metalware (chemical reactions may occur that cause corrosion)

• Only use mild, metal-safe dish detergent (no harsh chemicals or water softeners)

DRYING (afterwash)

• Remove residual water by drying with a soft cloth or towel to prevent water spotting and corrosion

• Do not use speed dryers or burnishers

• Store in dry area away from humidity and grease

BEST PRACTICES

• Handwash recommended for home use

• Load flatware loosely in basket, encouraging optimal water flow

• Dry immediately after washing (never soak overnight)

• Never leave flatware unwashed for long periods of time, as acidic and salty foods may cause corrosion

• Never soak or wash flatware with cast iron

• Before washing large quantities of flatware for the first time, test your detergent on one item to ensure that no chemical reactions will occur

• Do not use silver polish

• Color-coated flatware cannot be rebrushed—rebrushing will cause damage to coating

care + HANDLING

CERAMIC DINNERWARE

Ceramic dinnerware, including Fortaluxe®, Vitraluxe®, TechnoCeram™, bone china, and porcelain, requires proper care to retain its beauty and durability throughout its service life.

FIRST USE

• Before first use, wash dinnerware in hot water using mild detergent (rinse and dry before storing)

HANDLING

PRE-SOAKING

• After clearing tables, immediately remove food remnants from dinnerware with a soft dish cloth or sponge

• Avoid using abrasive materials (steel wool, metal scrapers, scouring pads) to remove debris

WASHING

• Soak in 140–160ºF water with chlorine-free, acid-free, non-abrasive detergent for 10–20 minutes

• Wash as soon as possible, using a peg rack to maximize water contact with dishware

• Utilize appropriately-sized glass racks for coffee and bouillon cups to avoid breakage

• Dinnerware is safe for both high and low temperature commercial dish machines unless otherwise noted

DRYING (afterwash)

BEST PRACTICES

• Remove residual water by drying with a soft cloth or towel

• Do not microwave or heat over 400ºF

• Avoid abrupt temperature changes, from hot-to-cold or cold-to-hot, to reduce the risk of cracking and breakage due to thermal shock

• Wash in dish machine for best cleaning results

• Soak in 10% oxygenated bleach/water solution for 8–24 hours to remove coffee stains

• Consult your chemical supplier to ensure use of recommended products for best results with your dishwasher and water conditions

care + HANDLING

CLOUD TERRE® X FORTESSA® CERAMICS

Whether machine or handmade, Cloude Terre® ceramics require proper care to retain their original beauty and value throughout their service lives.

FIRST USE

• Before first use, wash dinnerware in hot water using mild detergent (rinse and dry before storing)

• Handwashing is recommended for all handmade products

HANDLING

PRE-SOAKING

• After clearing tables, immediately remove food remnants from ceramics with a soft dish cloth or sponge

• Avoid using abrasive materials (steel wool, metal scrapers, scouring pads), to remove debris

• Soak in 140–160ºF water with chlorine-free, acid-free, non-abrasive detergent for 10–20 minutes

WASHING

• Wash as soon as possible, using a peg rack to maximize water contact with dishware

• Utilize appropriately-sized glass racks for cups to avoid damage

• Ceramics are safe for both high and low temperature commercial dish machines unless otherwise noted

• Handwashing is recommended for handmade products to extend their service life

DRYING (afterwash)

• Remove residual water by drying with a soft cloth or towel

BEST PRACTICES

• Do not microwave or heat over 400ºF

• Do not microwave or heat handmade items over 250ºF

• Wash in dish machine for best cleaning results, unless it is a handmade product

• Soak in a 10% oxygenated bleach/water solution for 8–24 hours to remove stains

• Consult your chemical supplier to ensure use of recommended products for best results with your dishwasher and water conditions

care + HANDLING

GLASS DINNERWARE

Glass dinnerware requires proper care to retain its original beauty and value throughout its service life.

FIRST USE

• Before first use, wash dinnerware in hot water using mild detergent (rinse and dry before storing)

HANDLING

PRE-SOAKING

WASHING

• After clearing tables, immediately remove food remnants from dinnerware with a soft dish cloth or sponge

• Avoid using abrasive materials (steel wool, metal scrapers, scouring pads) to remove debris

• Soak in 140–160ºF water with chlorine-free, acid-free, non-abrasive detergent for 10–20 minutes

• Wash as soon as possible, using a peg rack to maximize water contact with dishware

• Dinnerware is safe for both high and low temperature commercial dish machines unless otherwise noted

DRYING (afterwash)

BEST PRACTICES

• Remove residual water by drying with a soft cloth or towel

• Do not microwave or heat over 212ºF

• Avoid abrupt temperature changes, from hot-to-cold or cold-to-hot, to reduce the risk of cracking and breakage due to thermal shock

MELAMINE care + HANDLING

Melamine dinnerware requires proper care to retain its value and beauty throughout its service life.

FIRST USE

• Before first use, wash melamine in hot water using mild detergent (rinse and dry before storing)

HANDLING

PRE-SOAKING

• After clearing, immediately remove any food remnants with a soft dish cloth or sponge (avoids buildup that can darken dishware and appear as a stain)

• Avoid using abrasive materials (steel wool, metal scrapers, scouring pads) to remove food remnants from flatware

• Soak in 140–160ºF water with chlorine-free, acid-free, non-abrasive detergent for 10–20 minutes

WASHING

DRYING (afterwash)

BEST PRACTICES

• Wash as soon as possible using a peg rack to maximize water contact with dishware

• Melamine is safe for both high and low temperature commercial dish machines

• Remove residual water by drying with a soft cloth or towel

• Wash as soon as possible using a peg rack to maximize water contact with dishware

• Melamine is safe for both high and low temperature commercial dish machines

care + HANDLING

GLASSWARE

Glassware requires proper care in order to retain its original value and beauty throughout its service life.

FIRST USE WASHING

• Before first use, wash glassware in hot water using mild detergent (rinse and dry before storing)

HANDLING

• When clearing tables, separate glassware, dinnerware, and flatware to prevent scratching or breaking

• Avoid using abrasive materials (steel wool, metal scrapers, scouring pads, stiff brushes) to remove debris

• Do not stack glasses unless specifically designed to be stacked

• Remove ice and liquid from glasses, allowing glasses to return to room temperature before washing, to avoid thermal shock

• Do not put flatware in glasses, as it may cause scratching

• Glassware is safe for both high and low temperature commercial dish machines unless otherwise noted

• Handwashing is recommended for glassware with gold or platinum accents to extend its service life

• Wash immediately once glasses have returned to room temperature; do not allow glasses to remain soiled overnight

• Place glassware into the proper-sized glass racks to avoid damage during washing and transportation

DRYING (afterwash)

• Remove residual water by drying with a soft cloth or towel to prevent water spotting and corrosion

• Allow freshly-washed glasses to return to room temperature before going back into service to avoid thermal shock

• When polishing stemware, hold the glass by the stem to avoid turning the foot and bowl of the glass in opposite directions, which can cause breakage

BEST PRACTICES

• Remove chipped glassware from service to avoid injuries

• Avoid abrupt temperature changes, from hot-to-cold or cold-to-hot, to reduce the risk of cracking and breakage due to thermal shock

• Preheat glasses used for warm drinks with warm water

• Avoid glass-to-glass contact

• Consult your chemical supplier to ensure use of recommended products for best results with your dishwasher and water conditions

care + HANDLING

GLASSRACKS

Thoughtfully designed glass racks ideal for your operation.

MODULAR

CUSTOMIZED

• Our modular design allows for easy adjustment

• Racks are customized to best fit every glass. A rack that’s customized for the measurement of every glass! The height of the rack can be precisely adjusted and customized to the height of the glasses.

OPEN DESIGN

• Less glass breakage and open design. The open rack design ensures water access for a cleaner wash and allows glasses to dry more quickly. At the same time, contents are easily seen while maintaining optimal protection.

ERGONOMIC

• Lightweight and ergonomic. Rounded edges, comfortable hand holds, lightweight design and stackability makes transportation easy.

EFFICIENT

• Efficient Wash Design (EWD). This patented technology ensures the targeted circulation of water over and around the problem zones—the rims of glasses.

GLASSRACK COMPARTMENTS

Rack dimensions are standard 20x20”. Max. diameter equals compartment diameter.

CUPRACK COMPARTMENTS

Cup racks come fitted with tilting clips. This allows water to better drain from the bottom of the glasses.

ADDITIONAL RACKS

Plate Racks

A301260: Peg/Plate Rack

Flatware Racks

A301229: Basket w/ Handles

Fits in Open Rack

A301224: Flatware Holder

Fits in Peg/Plate Rack

care + HANDLING

COPOLYESTER DRINKWARE

Due to its chemical composition, copolyester drinkware requires proper care to retain its value and beauty throughout its service life.

FIRST USE

• Before first use, wash drinkware in hot water using mild detergent (rinse and dry before storing)

HANDLING

PRE-SOAKING

• After clearing from tables, immediately empty any remaining liquids and debris

• Avoid using abrasive materials (steel wool, metal scrapers, scouring pads, stiff brushes) to remove debris

• Soak in 140–160ºF water with chlorine-free, acid-free, non-abrasive detergent for 10–20 minutes

WASHING

• Consult with your chemical supplier to ensure use of recommended, plastic-safe products for best results with your dishwasher and water conditions

• Wash as soon as possible, using appropriately-sized glass racks

• Do not use peg racks or stiff glass-washer brushes, which may cause scratching

DRYING (afterwash)

• Remove residual water by drying with a soft cloth or towel to prevent water spotting and mineral build-up

• Store in a dry area away from humidity and grease

BEST PRACTICES

• To extend the life of your product, minimize contact with sunscreen by rinsing or cleaning immediately after contact (exposure to spray sunscreen at high temperatures can cause clouding or staining)

• Never leave copolyester drinkware unwashed for long periods of time, as acidic or salty foods and beverages may cause staining or corrosion

• Soak in a 10% oxygenated bleach/water solution for 8–24 hours to remove stains

care + HANDLING

CRAFTHOUSE BY FORTESSA® GLASSWARE

Crafthouse by FORTESSA® glassware requires proper care in order to retain its original value and beauty throughout its service life.

FIRST USE

• Before first use, wash glassware in hot water using mild detergent (rinse and dry before storing)

HANDLING

• When clearing tables, separate glassware, dinnerware, and flatware to prevent scratching or breaking

• Avoid using abrasive materials (steel wool, metal scrapers, scouring pads, stiff brushes) to remove debris

• Do not stack glasses unless specifically designed to be stacked

• Remove ice and liquid from glasses, allowing glasses to return to room temperature before washing, to avoid thermal shock

• Do not put flatware in glasses, as it may cause scratching

WASHING

• Glassware is safe for both high and low temperature commercial dish machines unless otherwise noted

• Handwashing is recommended for glassware with gold or platinum accents to extend its service life

• Wash immediately once glasses have returned to room temperature; do not allow glasses to remain soiled overnight

• Place glassware into the proper-sized glass racks to avoid damage during washing and transportation

DRYING (afterwash)

• Remove residual water by drying with a soft cloth or towel to prevent water spotting and corrosion

• Allow freshly-washed glasses to return to room temperature before going back into service to avoid thermal shock

• When polishing stemware, hold the glass by the stem to avoid turning the foot and bowl of the glass in opposite directions, which can cause breakage

BEST PRACTICES

• Remove chipped glassware from service to avoid injuries

• Avoid abrupt temperature changes, from hot-to-cold or cold-to-hot, to reduce the risk of cracking and breakage due to thermal shock

• Preheat glasses used for warm drinks with warm water

• Avoid glass-to-glass contact

• Consult your chemical supplier to ensure use of recommended products for best results with your dishwasher and water conditions

care + HANDLING

CRAFTHOUSE BY FORTESSA® BAR TOOLS

Crafthouse by FORTESSA® bar tools require proper care in order to retain their original value and beauty throughout their service lives.

FIRST USE

• Before first use, wash in hot water using mild detergent (rinse and dry before storing)

WASHING

DRYING (afterwash)

BEST PRACTICES

• Wash as soon as possible in dishwasher or by hand using chlorine-free, acid-free, non-abrasive detergent

• Avoid using abrasive materials (steel wool, metal scrapers, scouring pads, stiff brushes) to remove debris

• Remove residual water by drying with a soft cloth or towel to prevent water spotting and corrosion

• Store in a dry area away from humidity and grease

• Dry immediately after washing (never soak overnight)

• Never soak or wash metal items with cast iron

• Maintain wood items periodically with food-safe mineral oil

DISHWASHER SAFE

HAND WASH

• Boston Shaker, Jigger, Hawthorne Strainer, Julep Strainer, Bar Spoon, Ice Scoop, Peeler, Bar Tray

• With mild soap: Bar Knife, Channel Knife, Bottle Openers, The Smoking BoxTM, The Smoking ClocheTM, Muddler, Bar Board

• Water only: Oval Ice Bucket, Round Ice Bucket with Tongs

STEELFORME® care + HANDLING

While Stainless Steel Steelforme® items are dishwasher safe, we recommend hand washing to extend the life of the product. Items with wood components should be hand washed and are not dishwasher safe.

FIRST USE

WASHING

• Before first use, hand wash items in hot water using mild detergent (rinse and dry before storing)

• Wash immediately after use to avoid staining or corrosion

• Mild detergent and hot water are recommended; use a soft, wet cloth to remove debris and food remnants

• Hand wash wood components using a soft, wet cloth in a motion parallel to wood grain

• Do not use detergents with acidic additives (such as orange, lemon, or chloride-based cleaners), hydrochloric acid, or hydrogen peroxide

• Do not use hard water or abrasive materials (steel wool, metal scrapers, scouring pads) on items, as they may damage finish

• Hand wash wood and galvanized (zinc) components

DRYING (afterwash)

BEST PRACTICES

• Dry immediately after washing to avoid water spots; use a soft cloth with a single wipe, parallel to grain direction

• Avoid storing items in high humidity area

• Avoid contact with chlorides such as salt, eggs, and mustard

• Do not leave items soaking for long periods of time

• Do not use abrasive cleaners or cleaning methods, and avoid metal-to-metal contact

• Remove minor rust spots and blemishes by polishing items with a soft cloth doused in vinegar

DINNERWARE GUIDE

FORTESSA® sets the industry standard for the quality, value, and design of dinnerware. Our cermaics easily withstand the rigors of commercial foodservice, while the range of designs appeals to consumers entertaining at home. Compositions include Bone China, Fortaluxe®, Vitraluxe®, TechnoCeramTM, porcelain, stoneware, glass, and melamine.

*Consult catalog to view collection's additional shapes and designs.

ARCHIE Glass | CFS, CPD

BORDO Stoneware | CFS, CPD

BUBBLY Melamine | CFS

CAIRN Vitraluxe® | CFS

CALDERA Fortaluxe® | CFS, CPD

CAMELIA Fortaluxe® | Events

CAMP Melamine | CFS, CPD

CASABLANCA TechnoCeramTM | CFS, CPD

CASALE Porcelain | Events

CASSIA Fortaluxe® | CFS, CPD

CIELO Bone China | CFS

CLASSIC RIM Fortaluxe® | CPD

COBBLE TechnoCeramTM | CFS

* COLLECTION Nº1 Stoneware | CFS, CPD

COLLECTION Nº 2 Stoneware | CFS, CPD

COLLECTION Nº 3

Stoneware | CFS, CPD

COMPLEMENTS

Stoneware | CFS, CPD

CONTESSA

Fortaluxe® | events

*Consult catalog to view collection's additional shapes and designs.

COOPER Melamine | CFS, CPD

* CONTEXTURE TM Fortaluxe® | CFS

CORSICA Fortaluxe® | CFS

CYGNA Bone China | CFS

COUPE DU JOUR TechnoCeramTM | CFS

DAUPHINE Fortaluxe® | Events

DUCHESS Fortaluxe® | Events

ERTHETM TechnoCeramTM | CFS

ELLA Fortaluxe® | Events

ESSENZA Stoneware | CFS

ESME Fortaluxe® | CFS

ESME Fortaluxe® | CFS

ESME Fortaluxe® | CFS

FLORA Melamine | CFS

* FOOD TRUCK Fortaluxe® | CFS, CPD

Fortaluxe® | CFS

GLACIER Vitraluxe® | CFS

* GOLDEN GUYS Vitraluxe® | Events

GRETA

| Events

HAVANA

HEIRLOOM

Events

HEIRLOOM MICA GOLD

| Events

JASMINE

*Consult catalog to view collection's additional shapes and designs.

JIN

JULIET

Vitraluxe®

Vitraluxe® | CPD,

Vitraluxe® | CFS, CPD, Events

ILONA Fortaluxe® | CFS, CPD

INCA Fortaluxe® | CFS, CPD

Fortaluxe® | CFS

Fortaluxe® | Events

Fortaluxe®

JI Fortaluxe® | CFS

JUPITER Glass | CFS, CPD

KERALA Glass | CFS

KYOTO Fortaluxe® | CFS

LA CȎTE OUTDOOR Melamine | CFS, CPD

LA JOLLA Glass | CFS, CPD

LILLY Fortaluxe® | Events

LORELEI Glass | Events

LOS CABOS Glass | CFS, CPD

LUNA Bone China | CFS

*Consult catalog to view collection's additional shapes and designs.

MARBLE Fortaluxe® | CFS

MARRAKECH Vitraluxe® | CFS, CPD

MODERN COUPE Fortaluxe® | CFS, CPD

MOMENTI Porcelain | Events

MOON Stoneware | CFS

NIVO Stoneware | CFS, CPD

NEST Fortaluxe® | CFS

NIVO GLASS Glass | CFS

NORTHERN LIGHTS Vitraluxe® | CFS, CPD

OCEANA Bone China | CFS

PALACE Melamine | CFS, CPD

PALAZZO Fortaluxe® | CFS

PERISSA Fortaluxe® | CFS

PALEO Fortaluxe® | CFS

PEPPER TechnoCeramTM | CFS

PETALS Fortaluxe® | CFS

PETALUMA Glass | CFS

* PLAYA BLANCA Melamine | CFS, CPD

*Consult catalog to view collection's additional shapes and designs.

PORTELA Fortaluxe® | CFS

PLAZA Fortaluxe® | CFS, CPD

POSITANO Fortaluxe® | Events

PURIO Bone China | CFS, CPD

SALT TechnoCeramTM | CFS, CPD

SANDIA Melamine | CFS, CPD

SATERNA Bone China | CFS

SAVANNAH Fortaluxe® | CFS

SANIBEL Melamine | CFS

SEQUENCE Fortaluxe® | CFS

SIENNA LACE Stoneware | Events

SERENA TechnoCeramTM | CFS

* SPEAKEASY Fortaluxe® | Events

SLAYTE TM Fortaluxe® | CFS

SOUND Vitraluxe® | CFS, CPD

SPIRALE Bone China | CFS STILUS Fortaluxe® | CFS STŌN Vitraluxe® | CFS, CPD

*Consult catalog to view collection's additional shapes and designs.

* STREET EATS Melamine | CFS, CPD

SVELTE Stoneware | CFS, CPD

UBUNTU Stoneware | CFS

TARA Fortaluxe® | Events

TAURA Bone China | CFS, CPD

TAVOLA Fortaluxe® | CFS

TELA Bone China | CFS

TRIESTE Fortaluxe® | Events

VORO Fortaluxe® | CFS

flatwareGUIDE

FLATWARE GUIDE

FORTESSA® flatware embodies a passion for design combined with a commitment to the finest materials.

ACQUA

18-10 Stainless Steel | CFS

APOLLO

18-0 Stainless Steel | CFS, CPD

AREZZO

18-10 Stainless Steel | CFS, CPD

AREZZO BRUSHED

18-10 Stainless Steel | CFS, CPD

AREZZO BRUSHED BLACK

18-10 Titan PVDTM | CFS, CPD

AREZZO BRUSHED GOLD

18-10 Titan PVDTM | CFS, CPD

ASHTON ANTIQUED

18-10 Stainless Steel | CPD

ASHTON BRUSHED GOLD

18-10 Titan PVDTM | CPD

*Consult catalog to view collection's additional shapes and designs.

*Consult catalog to view collection's additional shapes and designs.

LUCCA FACETED GOLD

NOMAD BRUSHED

NOMAD BRUSHED BLACK

*Consult catalog to view collection's additional shapes and designs.

*Consult catalog to view collection's additional shapes and designs.

VIGGO BRUSHED BLACK

drinkware

DRINKWARE GUIDE

FORTESSA® sets the industry standard for the quality, value, and design of drinkware. Our stemware and barware easily withstand the rigors of commercial foodservice, while the range of designs appeals to consumers entertaining at home. Compositions include handmade crystal, Tritan® crystal, pressed crystal, soda lime, copolyester, and acrylic.

AFTER HOURS

Soda Lime Glass CFS, CPD

ALLORO

Handmade Crystal Glass CPD

ARCADE

Soda Lime Glass CFS, CPD

ARCHIE

Soda Lime Glass CFS, CPD

ARIANA Soda Lime Glass Events

BANQUET ®

TRITAN® Crystal Glass CFS, CPD

BAR PREMIUM

Handmade Crystal Glass CPD

BAR SPECIAL TRITAN® Crystal Glass CFS, CPD

BARCA Soda Lime Glass CFS, CPD

BASIC BAR

TRITAN® Crystal Glass CFS, CPD

BEER BASIC TRITAN® Crystal Glass CFS, CPD

BOLT

Soda Lime Glass CFS, CPD

BREW PUB

Soda Lime Glass CFS, CPD

*Consult catalog to view collection's additional shapes and designs.

CAROUSEL Soda Lime Glass Events

CHESS/PERSPECTIVE

TRITAN® Crystal Glass CFS, CPD

CHEZ BISTRO

Soda Lime Glass

CFS, CPD

CLASSIC COLLECTION

TRITAN® Crystal Glass CFS, CPD

CLASSICO®

TRITAN® Crystal Glass CFS, CPD

CONGRESSO

TRITAN® Crystal Glass CFS, CPD

CONVENTION®

TRITAN® Crystal Glass CFS, CPD

DEBUTANTE

Soda Lime Glass Events

DISTILTM, ABERDEEN

TRITAN® Crystal Glass CFS, CPD

DISTILTM, ARRAN

TRITAN® Crystal Glass CFS, CPD

DISTILTM, KIRKWALL

TRITAN® Crystal Glass CFS, CPD

DIVA®

TRITAN® Crystal Glass CFS

ELIXIR Soda Lime Glass CFS, CPD

ENOTECA/VINODY

Handmade Crystal Glass CFS, CPD

FORTÉ®

TRITAN® Crystal Glass CFS, CPD

FORTISSIMO

TRITAN® Crystal Glass CFS, CPD

FORTUNE/MELODY

TRITAN® Crystal Glass CFS, CPD

GALA Soda Lime Glass CFS, CPD

*Consult catalog to view collection's additional shapes and designs.

GIGI

TRITAN® Crystal Glass CFS, CPD

GLAMOROUS

Handmade Crystal Glass CPD

GLORIA

Soda Lime Glass CPD

HIGHNESS

Handmade Crystal Glass CPD

IVENTO

TRITAN® Crystal Glass CFS, CPD

JOURNEY

TRITAN® Crystal Glass CFS, CPD

JUPITER

Soda Lime Glass CFS, CPD

LA CȎTE OUTDOOR

Acrylic CFS, CPD

MALCOLM

MODO

Soda Lime Glass CFS, CPD

Soda Lime Glass CFS, CPD, Events

TRITAN® Crystal Glass CFS, CPD

LOS CABOS

MONDIAL

TRITAN® Crystal Glass CFS, CPD

NOHO Soda Lime Glass CFS, CPD

ORBETTO Acrylic CPD

ORNAMENTO

Soda Lime Glass CFS, CPD

OUTSIDETM

CoPolyester CFS, CPD

PARIS®

TRITAN® Crystal Glass CFS, CPD

PRIZMA/WINESHINE

TRITAN® Crystal Glass CFS, CPD

*Consult catalog to view collection's additional shapes and designs.

PURE/BELFESTA

TRITAN® Crystal Glass CFS, CPD

RICCO Soda Lime Glass CFS, Events

ROTATION

TRITAN® Crystal Glass CFS

SENSA

TRITAN® Crystal Glass CFS, CPD

SHOW Pressed Crystal Glass CFS, CPD

SIGNATURE COLLECTION

TRITAN® Crystal Glass CFS, CPD

SIMPLIFY

Handmade Crystal Glass CPD

SOLE CoPolyester CFS, CPD

SONIDO

TRITAN® Crystal Glass CFS

STAGE

Pressed Crystal Glass CFS

SWIRL Soda Lime Glass CFS, CPD

URBO

CoPolyester CFS, CPD

VERANDA

CoPolyester CFS, CPD

VERVINO/VERBELLE

TRITAN® Crystal Glass CFS, CPD

VINTAGE

Soda Lime Glass CFS, CPD

*Consult catalog to view collection's additional shapes and designs.

GLOSSARY

304 Stainless Steel

Contains high nickel content between 8 and 10.5% and 18 to 20% chromium. A softer alloy than 420 and 420 allows for stamping of more decorative designs.

420 Stainless Steel

Contains a minimum of 12% chromium, making it corrosion resistant and is magnetic due to the lack of nickel.

430 Stainless Steel

Contains 16 to 18% chromium, making it corrosion resistant and is magnetic due to the lack of nickel.

Alumina Oxide

A fine ceramic material known for chemical and physical stability with high heat resistance, strength and hardness that is excellent at resisting abrasion.

Halal Certified

Product manufactured in full compliance of Islamic Law with ingredients from acceptable sources.

ISO 14001

The leading environmental management system standards that minimize negative environmental impact.

Magnesium Oxide

A physically stable ceramic with outstanding high temperature performance and hardness.

Physical Vapor Deposition (PVD)

A process producing a metal vapor that is applied as a thin coating on stainless steel.

Press Molded Glass

Glass produced by mechanically pressing molten glass into a mold using a plunger.

Reactive Glaze

Variegated glazes that result in a unique finish from a non-formulaic firing due to oxidation or a chemical reaction during the glaze fire.

Soda Lime

The most prevalent type of glass, soda-lime is chemically stable with a smooth and non-reactive surface.

Spun Molded Glass

Glass produced by pressing molten glass into a spinning mold using a plunger.

Thermal Shock

A variation in temperature which causes tension in a material which may result in breakage.

Thermoplastic

Plastic that is molded at elevated temperatures and hardens upon cooling. Has high insulation properties in its solid state.

Twice Fired

Ceramics that are fired twice. The first firing, the bisque fire, removes moisture and hardens the clay. The second fire, or glaze fire, fuses the glaze to the ceramic body, forming a glassy layer.

UK Bone Ash

Synthetic calcium phosphate.

Vitrified

Convert into glass or a glass-like substance, typically by exposure to heat. Fully vitrified dinnerware is non-porous.