Partner in the Energy Transition
Annual and Sustainability Report 2014
Partner in the Energy Transition
Annual and Sustainability Report 2014
Key performance indicators Income statement Overall performance Operating earnings before interest and taxes Result of the City of Zurich Employees Customers
2013 CHF m 757.0 CHF m 137.7 CHF m 66.3 Number 1,176 Number 222,948
2014 791. 79 1.55 1. 347. 34 7.22 7. 65.3 65 .3 1,18 1, 1888 18 224, 22 4,54 4, 5455 54
Trend
Employees
1,188 1 ,18 188 1,,188 8 employees em ployees 208 women
Electrical energy Development of new renewable energies Generation of electrical energy Sales of electrical energy Sales of green electricity
MW GWh GWh GWh
0.3 4,760 3,745 386
12 5,58 5, 5855 58 3,74 3, 7477 74 3666 36
Thermal energy Sales of thermal energy Earnings from energy services
GWh CHF m
212 37.2
2388 23 47.8 47 .8
Distribution grids Overhead lines Cable Substations Transformer stations 5-year average SAIDIยน) for the City of Zurich
km km Number Number Minutes
348 4,837 28 846 7.9
4144 41 4,95 4, 9588 95 29 8599 85 7.77 7.
Telecom Buildings with broadband connections Available broadband connections
Number Number
13,100 92,000
19,, 000 19 145, 14 5,90 5, 9000 90
Development grants ewz.effizienzbonus Power conservation fund naturemade star fund
CHF m CHF m CHF m
14.2 12.8 1.8
14.4 14 .4 7.99 7. 2.00 2.
980 men
ยน) SAIDI is an indicator of reliability defined in the IEEE international standard. Customers can expect total interruptions of 7.7 minutes per year on average.
Power generation 2014
3,747 GWh 3,747 GW h
in GWh
Hydroelectric power: 54 % Nuclear power: 40 % Solar/wind: 3.5 % Biomass/waste incineration plants: 2.5 %
power supplied supplied to Switzerland Switzerland naturemade star-c star ertified naturemade basic-certified
Traa din Tr ding: g: Powerr supp Powe supplilied ed to European grid grids: s:
1,89 1, 8911 3366 33
Powerr supp Powe supplilied ed to Swi Switz tzerland erland::
5585 5585 GWh GWh power generation generation
2
Without naturemade certification Grid losses and transitory differences 3,74 3, 7477
Customers
85% 85%
224,545 224,545
products of power prod ucts to business business customers customers
customers customers
3,070 GWh sold to commercial and business customers
25,056 commercial and business customers
199,489 residential customers
550 GWh sold to residential customers
Energy services
Finances
in GWh
in CHF m
66.2
67.2
66.3
65.3
2012
2013
2014
72.1
2011
238 238 GWh GWh
Annual profit
heating heating and and cooling cooling sales, energy services services energy
238
2010
2014
2013
2012
2011
2010
162
CHF 79 791.5 million 1.5 mi llion Operating 2014 Operat ing income income 20 14
3
Sites and grids Main ewz sites Production sites Energy contracting Telecom fiber-optic network Distribution grid
Europe
Zurich
Switzerland Switzerland
The Grisons (Mittelb端nden and Bergell)
Table of Contents
ewz at a glance
2
Jointly committed to the energy transition
5
ewz perspectives
6
Sustainability at ewz
4
Successful through know-how and team spirit
33
An attractive employer for the energy transition
34
A safe and healthy working environment
35
Equal opportunity for everyone
36
Organization
37
Targeted opportunity and risk management
39
13
Sustainability trends
14
Sustainability strategy
15
Value chain of electrical energy
16
Global megatrends – answers from ewz
18
ewz pushes ahead with the energy transition
21
Investments in a renewable future
22
A powerful culture of innovation
23
A fiber-optic network for today and tomorrow
24
Commitment to biodiversity
25
ewz increases its energy efficiency
26
Shaping the future together
27
In dialogue with stakeholders
28
Supply reliability
29
Energy efficiency for customers
30
Sustainable products and services
31
Performance and energy data
32
Financial report
45
Financial statement 2014
45
Income statement 2014
47
Balance sheet 2014
48
Cash flow account 2014
49
Notes
50
About this report
53
GRI Index “Core”
55
Jointly committed to the energy transition Interview with Marcel Frei, Director of ewz
The National Council addressed the 2050 energy strategy in the 2014 winter session of parliament. How do you explain the energy transition? We are faced with major challenges globally in connection with the provision and utilization of energy. In the past few years, the City of Zurich and its population has spoken out repeatedly and clearly in favor of concentrating on renewable energies and energy efficiency. For climate policy reasons, we are already seeing a trend towards the replacement of fossil energy sources. Public awareness of the risks of nuclear power has certainly increased since the disaster at Fukushima. We bear responsibility for future generations. Supply reliability in particular is an issue that arises over and over again in connection with the energy strategy. Is this ensured if we phase out nuclear power? That is certainly one of the biggest challenges. Since no satisfactory solution has been found to the question of how to store energy for many types of renewable energy, innovations are tremendously important. However, there are good ideas, and investments must be made in these types of renewable energy. That’s why ewz has been a pioneering force in this sector for a long time now. Innovativeness is the key to the sustainable further development of our society. We are working on solutions with our stakeholders and specifically promoting innovations.
What exactly does that mean for the business operations of ewz? Actually, a company’s goal is to generate as much financial added value as possible. The business operations of ewz are based on the basic principles of sustainability, i.e. the inclusion of economical as well as ecological, political and social aspects. The aspirations of the 2000-Watt Society are also a top priority to ewz. The fact is that we will consume more and more electricity one way or the other due to new electronic devices. That’s why energy-saving and energy-efficient usage are required. Besides new technologies, it is mainly people’s behavior that is important to make the energy transition work. Considerable savings are also possible, especially in terms of energy management in buildings. This is already a key argument when planning new buildings and when old buildings are renovated, attempts are being made to optimize their energy efficiency. It is exactly these services in the energy management sector that ewz wants to strengthen in the future. 2015 marks the first ewz annual and sustainability report published in which these challenges and opportunities are portrayed. What does sustainability mean to you? To me personally, sustainability is a must, because as the saying goes, we didn’t inherit the earth from our parents, rather we’re borrowing it from our children. As the director of ewz, I am dedicated to sustainable corporate management. It promotes long-term competitiveness through the targeted exploitation of opportunities and comprehensive management of risks. We have set ambitious sustainability objectives for ourselves. For example, we are striving to increase long-term sales of environmentally friendly energy for heating and cooling by 10% and we want to constantly increase customer satisfaction. In addition, we want to increase the share of women among the ranks of ewz employees – including upper management – to 25% by the year 2020. With these and other objectives, we would like to generate above average added value for ewz, for the city as the owner and for society.
Marcel Frei Director
5
ewz perspectives “Our products and services “Sustainable power production doesn’t stop at the borders.”
Marcel Frei
Cédric Aubert
“The innovativeness of our employees is the key to sustainable further development and to the success of our company.”
Martin Roth
are geared toward our customers’ needs. That’s why innovation and sustainability are in the center of our thoughts and actions.”
Romeo Deplazes
Benedikt Loepfe
“ewz dedicates itself consistently to making power production more and more ecological.”
“Sustainability also means minimizing outage rates through the use of highly innovative technologies. This challenge motivates me each day.”
Cédric Aubert
Martin Roth
Romeo Deplazes
Benedikt Loepfe
Energy Services
Energy Economics
Power Generation
Marketing and Sales
Distribution Grids
Controlling and Services
Power Trading
Business Development
Sales
Grid Design
Sales
Renewable Energy Trading
Market in the Grisons
Grid Support
Implementation
Project Planning and Realization
Energy Efficiency Consulting
Operation
Asset Management
Market Development
Project Planning and Realization
Limmat Power Plants
Marketing
Operation and Maintenance
Bergell Power Plants
Billing Management
Mittelbünden Distribution Grid
Department of Public Utilities and Transport of the City of Zurich City Councilor Andres Türler
Company structure General Management Marcel Frei Executive Board
Equal opportunity representative: Regula Bel Kadhi Data protection representative: Arno Stark Environmental management representative: Romeo Deplazes Safety and health management representative: Benedikt Loepfe Process and quality management representative: Hanspeter Rahm Risk management representative: Stéphanie Engels As of: May 2015 Member of the Sustainability Council
6
Mittelbünden Power Plants
Grid Services Regulation and Data Management
“Our fiber-optic network forms the basis for modern telecommunications services as well as intelligent, all-in-one solutions in the city and in buildings.”
Peter Messmann
Hanspeter Rahm
“ewz stands for teamwork and promotes diversity. We will master the challenges of the future together and across divisional boundaries.”
Arno Stark
“Ecologically expedient, socially responsible and financially viable investments will decide the company’s long-term success.”
Stéphanie Engels
“We maintain an active,
intense dialogue with our stakeholders in order to strengthen confidence in our business actions.”
Harry Graf
Bruno Hürlimann
“We work on innovations which combine ecological and social interests with economic interests.”
“ewz successfully exploits opportunities which arise through the convergence of energy with modern information and communications technology.”
Peter Messmann
Hanspeter Rahm
Arno Stark
Stéphanie Engels
Harry Graf
Bruno Hürlimann
Telecom
Finance and Controlling
Services
Company Development
Controlling
Purchasing
Operational Sustainability
Corporate Communications
Strategic Projects
Strategy & Innovation Projects
Accounting
Personnel
Strategy
Real Estate
Innovation
Strategy & Business Development Sales & Marketing
Legal
Networks & Operation
Project Management and ICT Architecture
Rollout
Telematics
Controlling Telecom Communications Services
7
“There is a change of perspective at the beginning of every sustainable innovation.� Nicola Blum, Member of the Executive Board Impact Hub Zurich
“I connect Zurich.� Atilla Demir, grid electrician trainee at ewz
“Our objective is to explore triggers of sustainable action.” Prof Renate Schubert, ETH Zurich
“Many forces have to join together on the road to the 2000-Watt Society. In terms of its implementation, ewz is one of the most innovative forerunners.” Bruno Bébié, Energy representative of the City of Zurich
Stakeholder portraits The photographs show representatives of some of our most important stakeholders: business customers, SMEs, residential customers, start-ups, contracting municipalities, academic and research institutions and the City of Zurich as the owner. These stakeholders are ewz partners in the energy transition, each one in its own way. Their portraits each contain a reversed element, which symbolically stands for the transition. A competition challenges your resourcefulness to find all the reversed elements: Readers can take part in the competition at www.meinewende.ch and win attractive prizes. We would like to thank all stakeholders for the valuable working relationship and their willingness to take part in the photo shoot. Many thanks also to photographer Philipp Rohner for his great work.
12
Sustainability at ewz
The business activities of ewz are based on the fundamental principles of sustainability. With the vision of being the leading energy services provider in Switzerland with a role as forerunner in ecology and energy efficiency, ewz started setting high goals for itself in 2012. To achieve them, ewz introduced systematic sustainability management. With its tradition and strategy for the future, ewz is on the right track. This was confirmed recently by a comparison of energy services providers carried out across Switzerland by order of the Federal Office of Energy: ewz took first place. The survey looked at energy efficiency and renewable energy as well as how these are incorporated into the strategy, products and services.
Sustainability trends
14
Sustainability strategy
15
Value chain of electrical energy
16
Global megatrends – answers from ewz
18
13
Sustainability trends
Energy future, global and national The energy future will be characterized by global trends which have an effect on Europe and Switzerland. • With record values for global ocean and air temperatures registered once again in 2014, it is likely that the global climate change triggered by greenhouse gases will continue. Switzerland is expecting temperatures to increase 4.8° C by 2099 in the worst case, or 1.2° C in the best case ¹ ) . This affects the patterns of precipitation and hence the production output of hydropower plants. • The City of Zurich has committed to the 2000Watt Society. The objective is to considerably reduce energy consumption and CO 2 emissions, promote renewable energy and energy efficiency and to not renew investments in nuclear power plants. • The incident in Fukushima has caused several countries to decide to phase out nuclear power. In 2011, Switzerland’s Federal Council and Parliament made a fundamental decision to gradually pull out.
¹ ) CH2011 (2011), Swiss Climate Change Scenarios
CH2011, published by C2SM, MeteoSwiss, ETH, NCCR Climate, and OcCC, Zurich, Switzerland
14
Change in energy demand The international climate policy has the goal of limiting global warming to 2° C. More than a few countries support this goal and are taking measures. The use of CO 2 -free energy instead of fossil fuels is one such possibility. Because the potential of hydropower is almost exhausted in Europe, energy suppliers are investing increasingly in wind and solar energy as well as in geothermal energy pilot projects. In the future, the power supply will no longer be supported by just a few central large power plants, rather by many smaller solar power plants or remote wind farms. Due to the increased amount of this irregularly fed-in renewable energy, there are new challenges for integration into the power system. Innovativeness is the key to sustainable further development. This affects not only the power supply, but also the optimization of heating, cooling and transport systems. Other innovative energy solutions and services are needed.
Sustainability strategy
On the path to the energy transition ewz is reacting to the global trends and their repercussions. Together with its stakeholders, ewz wants to master the challenges of the future and establish a sustainable energy supply system for future generations. The sustainability strategy has a broad base of support in the company. Sustainable actions are part of the corporate culture. ewz understands sustainability to be a guiding concept based on economical, ecological, political and social criteria. Through the exploitation of opportunities and targeted risk management, added value will be generated in the long-term for the company, the environment and society. To lay a solid foundation for sustainability management, ewz worked together with key stakeholders in 2013 to define the sustainability priorities discussed in this report: • Supply reliability • Investments in renewable energy • Ecological products and services • Customer satisfaction • Innovation • Minimization of negative environmental impacts • Energy efficiency for customers • Energy efficiency at ewz • Stakeholder involvement • Opportunities and risk management • Occupational safety and health protection
These priorities are supplemented by issues that ewz is promoting heavily: • Talent acquisition and employee development • Diversity • Broadband access for Zurich
In 2014, ewz introduced sustainability management and intensified its commitment to a sustainable energy supply. The organizational anchoring of sustainability ensures that goals will be set for these key topics and that they will be pushed ahead with the necessary measures. The Sustainability Council, consisting of members of the Executive Board, stipulates the strategy and objectives to define the approach to be adopted for the four sustainability dimensions: social, ecological, economical, and political. The Sustainability Committee takes over active control of the key topics. It operationalizes the objectives and suggests measures and activities for their implementation. The committee members lead teams which assist them as they address their respective topics.
Organizational anchoring of sustainability Sustainability Council Strategy 8 members of the Executive Board Sustainability Committee Further development of sustainability topics 14 members Specialists Operational implementation
15
Value chain for electrical energy
Electric energy is a key business of ewz: As a vertically integrated company, ewz covers almost the entire value chain for electrical energy – from generation to sales.
1 Raw materials production ● ● ●
Biomass production From uranium mining to fuel rods Petroleum exploration for fuel
ewz business activities ● None
2 Power generation ●
● ●
Construction, operation, maintenance, renewal, dismantling of plants (hydropower, wind, biomass, solar thermal energy, nuclear power, photovoltaic) Purchase and transport of fuel Operation of electricity, heat and cooling production
ewz business activities ● Generation ● Distribution grids ● Energy services
16
3 Power trading ● ● ●
Contracts with third parties Purchase of physical electricity and proof of origin of third parties Energy services
ewz business activities ● Renewable energies trading ● Energy trading ● Energy services
4 Transport and distribution of electricity
●
●
Expansion, maintenance and dismantling of power and heating/cooling transport systems as well as distribution grids Operation of distribution grids for power, cooling and heating
ewz business activities ● Zurich distribution grid ● Mittelbünden distribution grid ● Bergell distribution grid ● Energy services
5 Electricity sales ●
Products and services in all areas of energy
6 Power consumption ● ● ●
ewz business activities ● Electricity sales ● Energy efficiency consulting ● Decentralized production ● Services in the area of decentralized production ● Energy services ● Distribution grids (grid services, lighting, calibration, clocks)
Energy efficiency Demand management Energy efficiency consulting
ewz business activities ● Energy provision for customers ● Energy efficiency consulting ● Energy services ● Power conservation fund
17
Global megatrends
Climate change
Increasing energy demand
Urbanization
Shortage of resources Digitalization
18
Our pa part rt in sh shap apin ap ing in g th thee energy energy fu futu ture tu re Investm Inve stmen stm ents en ts in a renewa renewable ble futu future re
22
A powe powerf rful rf ul cu cultur lturee of innovati ltur inno vati vation on
23
A fi fibe berbe r-optic roptic netw ne tw twor orkk fo or forr toda todayy and an d tomorrow t omorrow
24
Comm Co mmitment mm itment to bi biod odiver od iversi iver sity si ty
25
ewzz increases ew in creases its its energy ener gy ef effi ficien fi ciency cien cy
26
Shapi Sha ping pi ng th thee fu futu ture tu re togeth togeth ther er In dialogue with st stakeholde akeholders akeholde rs
28
Supply reli reliliab abili ab ility ili ty
29
Ener En ergy er gy ef effi ficien fi ciency cien cy fo forr custome cu stome stomers rs
30
Sust Su stai st ainabl ai nablee products an nabl andd se serv rvic rv ices ic es
31
Successful Successf ul th through rough kn know-how ow-how and an d team team spir spirit it An at attractive tractive empl employer oyer fo forr th thee energy ener gy tr transition ansition
34
A safe an andd heal he al alth thyy work th workin ingg envi in en vi vironmen ronmentt ronmen
35
Equa Eq uall oppo ua op po port rtunit rt unityy fo unit forr ever everyone yone
36
19
ewz drives the energy transition forward
The energy supply of the future will be mainly based on renewable energy. In addition, energy will be produced increasingly in a decentralized way. This calls for intelligent energy supply systems that can balance production and consumption. ewz recognized this at an early stage and has focused on renewable energy production for a long time now. In addition, ewz is building a fiberoptics network for the City of Zurich, which will support the development of intelligent supply systems. In parallel to this, ewz is increasing its efficiency, continuing to minimize environmental pollution and promoting biodiversity in Swiss bodies of water. A strong innovation strategy supports the development of new business models. Hence, ewz is making an important contribution to the energy future.
Investments in a renewable future
22
A powerful culture of innovation
23
A fiber-optic network for today and tomorrow
24
Commitment to biodiversity
25
ewz increases its energy efficiency
26
21
Investments in a renewable future Power production from renewable energy increased by 14% Growing public awareness about the dangers of climate change and reassessment of the benefi ts and risks of nuclear power in society are increasing the demand for renewable energy and energy efficiency. Changes to power production and energy consumption, among other things, are decisive for the business success of ewz. ewz sees tremendous potential in switching from fossil fuels to alternative energies for heating and cooling buildings. ewz is giving due care to covering its power production through the use of renewable energy sources and its own production as much as possible. The study prepared by ewz in 2012 (“Our future is renewable! ewz and the future of electricity 2012 – 2050”) is used as a foundation for expanding renewable energies. This development is reviewed periodically and documented in the reports. Essential elements of the production strategy are as follows: • As a vertically integrated company, ewz provides, distributes and sells energy. • The investments and buying options in nuclear power plants will expire by 2034 at the latest. • Increases in the amount of power produced through the use of wind energy, in particular, will serve as a replacement for nuclear power. • The proportion of hydropower will be maintained if possible.
To achieve the objectives of the production strategy, ewz must invest an average annual amount of CHF 100 million. Thanks in part to favorable hydrological conditions, ewz increased its output from renewable energies by 14% in 2014. Outlook The Butendiek wind farm will go into operation in 2015. The entire wind farm comprises 80 wind turbines with total output of 288 MW. ewz holds a 4.9% stake. Butendiek is the first investment in the offshore area.
ewz put the Epinette wind farm into operation in September 2014. The six gearless wind turbines are located in the French region of Nord Pas de Calais, 30 kilometers from the English Channel. The installed capacity is 12 megawatts and expectations are that it will supply 13 000 homes with electricity each year.
Our ambition for 2020 The strategic goal for 2020 is to increase power production from renewable energy by 40% compared to 2013.
Power production from renewable energies
Investment costs in CHF m
in GWh
Investment costs for the production of renewable energy and energy services
Our ambition for 2020 Power production from renewable energies
97.9 86.7 78.0
2,955
59.4
54.7
22
2014
2013
2012
2011
2010
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
2,502
A powerful culture of innovation Innovation architecture established and innovation activity increased
After the introduction of the innovation management system in 2013, ewz increased employees’ awareness of how the culture of innovation is being promoted. A total of two events and five training sessions were organized on the topic of innovation management. The Sustainable Innovation Day was held for the fi rst time in 2014 at the ewz Selnau substation. Employees were able to present new ideas and secure immediate fi nancing from the ewz innovation fund. One of the winning ideas was a project called “Intelligent Streetlights”: Motion sensors were in-stalled in Affolternstrasse in Zurich, which caused the newly installed LED streetlights to illuminate as soon as a person or vehicle approached and to dim when they were gone. That allowed energy to be used efficiently without these savings having an adverse effect on the safety of road users.
mittee takes a central role as a decision-making body and innovation ambassador, and it strengthens the culture of innovation in the individual areas. Outlook In the future, ewz will rely increasingly on a codetermination approach for innovations and strengthen the cooperation with business partners, especially with start-ups as well as academic and research institutions. The cooperation with ActionJam – the Swiss innovation network – starts in 2015. Cooperation such as this and an increased culture of innovation will pave the way to a successful future.
Innovation portfolio with selected projects Execution/implementation Pilot/prototype Concept/observation Maturity
The fundamental decision by Switzerland’s Federal Council and Parliament to gradually phase out nuclear power, increasing price pressure and the upcoming complete liberalization of the energy market in Switzerland are only a few of the challenges that Swiss energy providers have to tackle today. Active innovation management is important with regard to a dynamic market environment and the ongoing development of new technologies. Hence, ewz promotes the culture of innovation and innovative power inside the company. Innovation management is established at the Executive Board level, and ensures efficient implementation of the best ideas for the business activities of ewz. The Executive Board periodically discusses the innovation portfolio and makes direct decisions regarding the most important strategic lines of attack. The cross-divisional Innovation Com-
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Makes a contribution Will make a contribution Will make a contribution to the current ewz result to the ewz result to the ewz result in 1 to 5 years in > 5 years Timing
23
A fiber-optic network for today and tomorrow 60% of the homes and businesses in the City of Zurich have fiber-optic access
With the setup and operation of ewz.zürinet, broadband access through a fiber-optic network ewz is supporting the financial and social development of the City of Zurich. The modern communications network strengthens the attractiveness of Zurich as a place to live and do business. Thanks to high speeds, companies profi t by being able to network more closely and offer Internet-based services and IT innovations. ewz makes the platform for high definition TV, video on demand, broadband Internet, telephone services and other future applications available to providers of digital services. Half of private households, companies and public facilities are already able to profit from these offers. Zurich’s fiber-optic network is also a step towards the 2000 watt society. The requirements for a flexible distribution grid increase along with the growing number of decentralized electricity producers such as solar systems that feed excess electricity into the grid. Not only does it channel electricity from central power plants to the consumers, but it also has to recognize where, when and from whom electricity can be produced, consumed or stored. The fiber-optic network is the basis of an intelligent grid with intelligent electricity meters that connect power producers, consumers and storage systems, and facilitates a trouble-free and reliable communication infrastructure. Only a trouble-free, reliable communications infrastructure can ensure that these developments culminate in intelligent, all-in-one solutions in urban areas. In 2014 we concentrated on the complete development of Schwamendingen as well as parts of Höngg and Altstetten with the fiber-optic network. At the end of December, 145,900 broadband connections were available. Hence, more than half the population of Zurich has access to the modern fiber-optic network.
Outlook ewz will forge ahead with the expansion of ewz.zürinet as planned. Optimization possibilities in connection with the progress of construction and costs will continue to be utilized consistently. The synergies existing inside ewz will be strengthened further and developed with the objective of preparing specific services in the area of an intelligent, all-in-one solution for buildings thereby exploiting new business opportunities. In addition, specific cooperative ventures will be expanded at a national level, which will benefit companies in Zurich and thereby strengthen the Telecom project business.
Our ambition The entire population of Zurich will have access to the fiber-optic network, i.e. the communications network of the future, by 2019.
ewz.zürinet Already developed, ewz.zürinet can be ordered Development in the next 12 months, ewz.zürinet can be ordered as of then Development in the next 13 to 36 months, ewz.zürinet can be ordered as of then Development at a later time, but by 2019 at the latest
11
10
12
6
5 9
4 1 7 3 8
2
(As of: December 2014)
24
Commitment to biodiversity CHF 1.96 million invested in the restoration of waterways
In 2014, total investments in ecological upgrading measures amounted to CHF 1.96 million. Projects were supported in the regions of Mittelbünden and Bergell as well as the Cantons of Aargau and Zurich. Outlook The focus in 2015 is on green space management. ewz owns properties covering just short of 3 million square meters, a considerable amount of which is located in and around the City of Zurich and its metropolitan area. ewz’s green space management takes the ecological value of areas into consideration. In 2015, an action plan is being worked out to boost biodiversity through the elimination of neophytes, i.e. nonnative invasive plants.
In the past few years, ewz has invested considerable resources from the naturemade star fund into the “Chly Rhy” (Little Rhine) wetlands restoration effort by Rietheim in Canton of Aargau. The project will be completed in June 2015 and has been realized in close cooperation with the Canton of Aargau, Pro Natura, municipalities and other partners. The “Chly Rhy” is a unique wetlands zone of national importance that will give rise to new habitats for beaver, salmon and other animals and plants.
Investments in ecological upgrading measures in CHF m Investments in ecological upgrading measures of ewz’s naturemade star fund. 1.96 1.76
1.67
2014
2013
2012
1.27
2011
1.24
2010
Interventions in nature and the landscape are unavoidable when producing and distributing energy. This has a sustained, detrimental impact on the habitats of both flora and fauna. Run-ofriver and pumped storage power plants have a direct impact on the water regime, which affects the ecosystems downstream. Hydropower plants can also be major obstacles for organisms living in the water such as fish. To tackle these challenges, ewz runs an ISO 14001-certified environmental management system, which is audited by external institutions. All the company’s own production facilities are monitored by the “Association for Environmentally Compatible Energy” (VUE) and are naturemade basic or naturemade star certified. The ewz environmental program is very extensive – with emphasis in particular on continuous improvement of biodiversity, reduction of emissions and contaminated site cleanup. Biodiversity is promoted in the rivers that ewz uses to produce electricity as well as in neighboring bodies of water. Providing resources of around CHF 2 million each year, the naturemade star fund from ewz facilitates the ecological upgrading and networking of rivers and streams. The fund is the biggest of its kind in Switzerland thanks to ewz customers who increase the fund by buying the products ewz.ökopower and ewz. wassertop. No other power company or environmental association contributes more to the restoration of waterways in Switzerland than ewz.
25
ewz increases its energy efficiency New energy monitoring method introduced in selected buildings in Zurich and the Grisons
In 2014, ewz owned 41 electric vehicles which consisted of cars powered purely by electricity and other vehicles that run largely on electricity (see chart). ewz thus operates the largest fleet of electric vehicles in the City of Zurich. In addition, ewz is continuously increasing the percentage of cars with energy efficiency category A. More than one-third of ewz’s passenger cars already fall into this category. The fleet’s increased efficiency comes as the result of a shift away from gas and diesel-powered vehicles to electric vehicles. An electric car “filled up” with green power is up to three times more efficient than a comparable gas-powered car. ewz plans to operate 25% of its fleet of passenger and delivery vehicles on electricity by 2020.
26
Outlook In 2015, systematic energy monitoring will be introduced for selected buildings in the locations of Zurich and the Grisons. Our ambition By 2035, all properties, power plants and substations of ewz will achieve a top energy rating in efficiency category A or B.
Electric vehicles in % Percentage of electric cars in 2014 Other vehicles in 2014
Efficiency increase at ewz headquarters in % Target for energy efficiency of main building Energy efficiency achieved at main building
12.6
139.7
116.3 87.4
100
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Efforts to minimize raw material and energy consumption while also boosting efficiency are key factors of the energy transition – in particular for the heating and cooling of buildings, followed by transport. Considerable savings potential still exists in a wide variety of electricity applications. ewz’s own buildings, particularly including office buildings, substations and power plants, also have unexploited potential for increasing energy efficiency. To systematically boost efficiency, ewz is introducing an ISO 50001-compliant building energy management process by 2019. In 2005, ewz signed a target agreement with the Office for Waste, Water, Energy and Air of the Canton of Zurich (AWEL). ewz committed to increasing the energy efficiency of its headquarters by 1% per year until the year 2020. At 3.6%, ewz exceeded its goals in 2014.
Shaping the future together
The energy future opens up opportunities that ewz wants to exploit together with its stakeholders as partners. Renewable energy production is becoming increasingly decentralized while the importance of energy efficiency is on the rise. ewz is making an important contribution by not only continuing to guarantee its customers a high level of supply reliability, but also by identifying and implementing energy savings measures and offering comprehensive energy management solutions. Stakeholder management ensures that the requirements of customers as well as other stakeholders are taken into consideration when developing products and services.
In dialogue with stakeholders
28
Supply reliability
29
Energy efficiency for customers
30
Sustainable products and services
31
Capacity and energy data
32
27
In dialogue with stakeholders Stakeholder management intensified
Stakeholders’ confidence and ewz’s own credibility are pivotal to the company’s business success. The way ewz treats its stakeholders is based on the conviction that a successful future is only possible by working together as partners. ewz strives to employ a stakeholder management approach that systemizes its dialogue and interaction with the various stakeholders and gives them an even greater voice in the future. ewz is an energy supplier that not only produces electricity, but delivers it while maintaining other lines of business. Different stakeholder groups influence the business activities of ewz. Customers, employees, the voting public of the City of Zurich and the population at our three locations are our most important stakeholders. ewz understands its stakeholder dialogue to be
an active, constructive process aimed at meeting the needs of society. It should also enable ewz to seize opportunities in the market and strengthen its competitive edge over the long term. ewz systemizes a dialogue with the various stakeholders which includes continuous feedback from customers, regular meetings and monitoring groups in connection with the construction of new power plants, residual water treatment and revitalization for existing power plants and even joint efforts with stakeholders to develop new business models. In 2014, ewz developed a stakeholder management concept aimed at promoting dialogue and interaction with the different stakeholders.
Stakeholders are involved in the planning of investment or concession projects at an early stage. ewz creates monitoring groups so that stakeholders can participate in the decision-making process. A monitoring group was formed for the re-concessioning of the Bergell power plants in 2014, for instance. It consisted of representatives from the municipality, the canton, environmental associations as well as ewz. The declared objective is to develop the foundation for the future use of hydropower in Bergell taking into consideration the interests of all stakeholders.
28
Outlook The concept will be applied from 2015 onward and contains an annual exchange with the most important stakeholders. These meetings are to be held in a forum-type context. That way, the most important sustainability topics can be incorporated into the objectives on an ongoing basis.
Supply reliability Longstanding low interruption duration per person of less than 10 minutes
Outlook In order to compensate for fluctuations in the power grid, ewz is testing the use of hot water tanks in the WarmUp2 project. Short-term excess electricity from renewable energy production can be converted into storable heat energy by our customers’ heat pumps.
If a substation fails, the customers are connected to other substations quickly. This guarantees that power will be restored as swiftly as possible – no matter how long it takes to repair the damaged cable. Doing so reduces the outage costs to customers by 30%.
Reliability indicators for the City of Zurich Power interruptions in minutes per person SAIDI¹ ) City of Zurich SAIDI¹ ) City of Zurich (5-year average) Target threshold SAIDI¹ ) City of Zurich (5-year average value) 11.4
7.8
7.9
7.7
2008 – 2012
2009 – 2013
2010 – 2014
10
7.0 5.5
2007 – 2011
3.4
2006 – 2010
A reliable power supply is the foundation of a developing economy and an important location advantage, especially in an increasingly digitalized society. Many stakeholders expect high reliability and quality when it comes to the power supply, i.e. the lowest possible number and duration of interruptions and power fluctuations. Customers show their satisfaction with the supply quality mainly through a lack of negative reactions. ewz has set a goal of limiting the interruption duration to 10 minutes per customer on a fi veyear average. In order to achieve a high quality of supply and continue to improve it, ewz will be relying even more strongly in the future on optimizing its networking with neighboring grid operators, establishing an extensive load management system, and pushing ahead with the conversion to an intelligent grid. The average interruption duration per customer was 7.7 minutes in the past fi ve years. ewz met its goal of having a fi ve-year average interruption duration of less than 10 minutes in 2014. That puts ewz considerably below the city’s target value of 30 minutes. In light of the fact that construction activities in Zurich have been very intense over the past several years, ewz’s objective is very ambitious – particularly during this phase. Of 115 incidents in 2014, around 48 were caused by construction work. Power cables were damaged in the process. That was also the case for a very long interruption in the Leimbach district: Two power cables were damaged so severely during excavation work that ewz was not able to repair them and had to insert a new piece of cable instead. Around ten employees worked through the entire night to remedy the outage as quickly as possible.
¹ ) SAIDI is an indicator of reliability defined in the IEEE international standard. Customers can expect total interruptions of 7.7 minutes per year on average.
29
Energy efficiency for customers Customers saved 10,400 MWh through target agreements
The promotion of energy efficiency in homes and businesses is a key factor of the energy transition. The City of Zurich has the objective of practically halving the annual continuous power from 4200 watts per person to 2000 watts. To do this, the consumption of inefficient fuels has to drop. In the best case, the electricity demand of the City of Zurich will stabilize. It is true that electricity demand can be reduced through more efficient devices and innovative technologies. However, households are also using more and more electric devices. Like businesses, private households are changing from gas-powered to electric vehicles and from oil heating to heat pumps. ewz sees itself as an active partner in the energy transition and offers products and services for effectively reducing the total need for energy. ewz is one of the leading energy services companies in the area of heating and cooling networks. ewz is currently increasing the energy efficiency in 23 networks through innovative
Outlook To improve the services for ewz customers further, efficiency concepts recommended by the energy efficiency consultants in 2015 will be recorded systematically.
CO2 savings by customers in t CO ² e
Cumulative CO ² e savings through energy contracting Amount of CO ² e savings added each year through energy contracting
33,786 31,164
22,127
2014
2013
2012
2011
2010
19,707 19 ,605
30
concepts. For example, purified wastewater or waste heat from computer centers is used for heating and cooling other buildings. The heating oil saved adds up to around 500 tanker trucks of heating oil per year, thereby reducing CO 2 emissions by around 34 000 tons each year. Not only new technologies but people’s behaviors, as well, are crucial for the energy transition to work. The 21 energy efficiency consultants of ewz help customers use energy more efficiently. The services offered as part of energy efficiency consulting range from tips for residential customers in the Customer Service Center to energy efficiency concepts for companies. In March 2014, ewz also launched “smartsteps”, the online portal in which private households can increase their efficiency in a fun way and reduce energy costs. “smartsteps” is a cooperative venture between “Energy Research of the City of Zurich”, ETH Zurich and ewz. ewz supports “Energy Research of the City of Zurich” with CHF 1 million yearly.
ewz also supports households and companies financially. For example, the power conservation fund of the City of Zurich pays contributions towards the investment costs of solar power plants and for efficient electric appliances. Around CHF 90.7 million has been disbursed for energy efficiency consulting, energysaving appliances, photovoltaic systems and heat pumps since the fund was created in 1991.
Sustainable products and services Sales of naturemade star-certified power products dropped slightly; sales of environmentally friendly thermal energy increased
Sales of sustainable products in GWh Sales of naturemade star products to end customers (electricity) Sales of environmentally friendly thermal energy (heating and cooling) 386 362
369
345
310
Customer structure (number of connections)
Switzerland Residential customers Commercial customers Business customers
Total customers
2013
2014
197,938 23,093 1,917
199,489 23,060 1,996
222,948
224,545
2014
2013
Our ambition for 2020 By 2020, ewz will increase the sales of naturemade star-certified power products by an average of 2.5% per year and sales of environmentally friendly thermal energy by an average of 10% per year.
2012
Outlook Additional plants are planned for ewz.solarzüri in 2015. From 2015 onward, ewz’s basic power supply products will consist exclusively of renewable energy.
2011
With ewz.solarzüri, renters can now also invest in a solar power plant. In return for the investment, they receive a portion of the power generated by that plant for 20 years. The first solar power plants covering 840 square meters will be built on the roofs of the Buchlern schoolhouse in Zurich-Altstetten. Every square meter was sold just two weeks after sales started, and many interested parties had to be consoled until sales start for the next plant.
With energy contracting, ewz creates and operates plants that cover the heating and cooling requirements of customers efficiently, economically and in an environmentally sound way. ewz buys the facilities and improves customers’ supply reliability, energy efficiency, and CO 2 emissions. Different sources come into question for the energy supply facilities depending on availability such as geothermal energy, the sun, purified wastewater, waste heat from computer centers or biomass. In 2014, sales of naturemade star-certified electricity products dropped by 4%. ewz increased sales of environmentally friendly thermal energy by 12%.
2010
Only products that are environmentally friendly and socially accepted along the entire value chain can secure the energy supply of Switzerland in the long term. ewz offers such products as a contribution to the energy transition both in the electricity industry and in the area of thermal energy as a source of a heating and cooling. 12% of electricity sales are from ecological power products that are distinguished by the naturemade star label. This green electricity certificate is comparable to the “bio” label of certified organic food. Power production is environmentally sound because it uses renewable sources and simultaneously protects the habitats of plants and animals. This promotes biodiversity in bodies of water.
Change
31
Capacity and energy data
Installed power plant capacity Hydropower Nuclear power plants Wind power plants Photovoltaic and solar energy Fuel cells
MW MW MW MW MW
2014 931 300 81 3.4 0.3
Total capacity from own plants and partner plants
MW
1,315
Electricity generation (incl. procurement rights)¹ )
GWh GWh GWh GWh GWh GWh GWh GWh
2013 2,589.0 1,849.2 146.6 123.5 32.0 17.9 0.9 1.2
2014 2,988.6 2,260.2 173.2 125.0 15.1 21.0 1.3 0.8
GWh
4,760.4
5,585.2
Purchases from own plants Purchases from partner plants Purchases from third parties Purchases from European grids Retail
GWh GWh GWh GWh GWh
2013 1,454.3 2,665.9 380.6 259.6 559.2
2014 1,671.7 3,183.8 394.0 335.8 540.4
Total electricity purchases
GWh
Electricity supply Switzerland Traiding European grids Pumped storage
GWh GWh GWh GWh
Total electricity supply
GWh
Sales in Switzerland Residential customers Commercial customers Business customers Grid losses incl. substations own requirements Transitory difference
GWh GWh GWh GWh GWh
Total sales in Switzerland
GWh
Hydropower Nuclear power plants Wind power plants Waste incineration plants Biomass Photovoltaic and solar energy Fuel cells Gas/diesel
Total electricity generation (incl. procurement rights) ¹ ) Electricity purchases
5,319.6 2 013 3,745.4 1,148.4 259.6 166.2
5,319.6 2 013 551.6 360.3 2,771.8 101.9 – 40.2
3,745.4
¹ ) With and without physical commutation, own production, production by partners, third party production, buying options
32
Change
Change
6,125.7 2014 3,746.9 1,891.1 335.8 151.8
Change
6,125.7 2014 550.3 353.2 2,716.9 97.3 29.1
3,746.9
Change
Successful through know-how and team spirit ewz is positioned as a sustainable and innovative employer that is attractive to employees of both genders. As an ideal partner, ewz appreciates its staff, promotes its talents, and offers a discrimination-free working environment. To ewz, a safe and healthy workplace is a matter of course. An attractive employer for the energy transition
34
A safe and healthy working environment
35
Equal opportunities for everyone
36
33
An attractive employer for the energy transition Distinguished as the best recruiter in the Swiss energy industry in 2014
Our ambition for 2020 ewz wants to be the most attractive employer in the Swiss energy industry by the year 2020 as a company that meets its social responsibility, attracts the best talent, promotes the skills of its employees in a targeted manner and places great value on their health.
Employees Number
1,176
1,188
2014
1,098
2012
1,080
1,141
2013
Number of employees in Zurich Number of employees in Mittelbünden and Bergell
2011
Outlook In the coming year, ewz will further increase its involvement in the development of internal talent. By means of flexible and more open career possibilities, the individuality of professional careers will be taken into account more and more. For example, promotion opportunities for specialists without any management responsibility are to be improved so that valuable know-how can be retained and developed at ewz.
The high level of commitment to employee acquisition was confirmed by the largest independent rating in the German-speaking region: “CAREER” distinguished ewz as the “Best Recruiter” in the Swiss energy industry, which means that it prevailed over 21 competitors. In addition, ewz was rated 17th in the overall rating of the 510 Swiss employers that were tested. To continue to strengthen its attractiveness as an employer, ewz is positioning itself as an urban, sustainable and innovative employer with a variety of activities and events. A barbeque for future university graduates was held for the first time in 2014. It was used to get to know and specifically acquire up-and-coming talents. Of 15 participants, ewz was able to successfully recruit one person.
2010
Competition in the energy industry has increased sharply. Hence, it is becoming more and more difficult to acquire the best talent for the company. In order to stay competitive in the future, targeted acquisition of the best-suited employees for the different jobs is a decisive factor. Customer requirements are becoming increasingly complex and require ewz to have a mix of skills that is perfectly geared toward the market. Therefore, besides the acquisition of new talent, ewz promotes employees’ expertise through targeted programs and a range of courses.
Part-time in % Number of part-time employees in 2014 Number of full-time employees in 2014 11.5 88.5
34
A safe and healthy working environment High level of safety, both on the job and during leisure time activities Employees lay the foundation for the company’s success: Therefore, it is a central concern of ewz for them to be permanently healthy, committed and also satisfied in their social environment. High performance at the workplace is only possible under these conditions. In addition, health problems can lead not only to a loss of working hours and motivation problems with individual employees, but they also often have massive financial consequences for the company. Employees’ health and safety form an essential element of the sustainable company strategy and is therefore integrated into the management system, which is certified in compliance with OHSAS 18001. The company’s accident statistics provide information on accidents that occurred and the safety level in the company. All accidents on the job are clarified by the superiors. Based on the analysis of damage and accident reports (number and
Accident severity In days per 1,000 full-time employees
severity), targeted measures are taken to prevent the same or similar events. Thanks to the active participation of all employees, ewz can continuously improve its safety and health management. In 2014, the number of accidents on the job increased slightly over the previous year. With 49 accidents per 1,000 full-time employees ¹ ) , however, ewz still has an accident rate that is 24% lower than the industry average according to SUVA. In addition, ewz was able to achieve a clear reduction in the severity of accidents over the past fi ve years. Through different accident prevention programs, it was possible to reduce the number of lost days per accident from 11.3 days in 2010 to 4.5 days in 2014. In the past fi ve years, the number of non-job-related accidents increased from 140 per 1,000 full-time employees to 175. The increase is mainly attributable to sports accidents during leisure time.
Superiors promote active codetermination of the ewz-wide safety culture by making safety a topic at annual workshops. Together with their employees, they develop improvement recommendations and define specific measures. Outlook In 2015, ewz will set thematic priorities for targeted accident reduction by means of a sound analysis of the accident statistics. That way, the greatest accident risks can be countered efficiently with suitable measures.
¹ ) Whereby two persons with a 50% level of employ-
ment each result in one full-time employee.
Occupational accident rate
Non-occupational accident rate
Number
Number
Days lost per occupational accident Occupational accidents per 1,000 full-time employees Average value for Swiss energy suppliers
11.3
Non-occupational accidents per 1,000 full-time employees Average value for Swiss energy suppliers
65.0 57.7
9.3
150.4
139.8
45.5 7.7
159.7
174.9
145.0
49.3 124.5
36.4 37.9 4.5
2014
2013
2012
2011
2010
2014
2013
2012
2011
2010
2014
2013
2012
2011
2010
4.2
35
Equal opportunity for everyone Women account for 17.5% of employees
How a case of sexual harassment was handled at ewz in 2012 showed that the existing institutions provide important support, but that there is still potential for improvement in the processes. To prevent such cases, ewz has boosted the awareness of this topic. Among other things, management employees attended a training course in which they took an indepth look at their responsibility when dealing with sexual harassment and sexism. At every opportunity that presents itself, Director Marcel Frei shows his resoluteness and personal commitment to ensuring that sexual harassment and sexism no longer occur at ewz.
36
Total employees Share of female employees 100
100
100
100
100
17.5
2014
15.6
2013
Our ambition for 2020 By the year 2020, ewz wants to increase the share of women to 25% – both in the company as a whole as well as in management.
in %
2012
Outlook Diversity in the company should be actively promoted in order to have the right employees in the future as well. Diversity values will be recorded and subsequently managed as of 2015. In particular, women are to be positioned more prominently in ewz. To accomplish this, suitable promotion programs and awareness measures will be initiated in 2015.
Share of women
2011
Equal opportunity for wages When it comes to equal opportunity for women and men, ewz is very progressive in the area of wages. While women in the Canton of Zurich earn an average of 9% less than their colleagues with the same job requirements in comparable branches of private industry, ewz reports a difference of 2.3%. ewz is still resolved to completely eliminate any wage differences.
2010
A non-discriminatory working environment is a matter of course for ewz. The personnel law of the City of Zurich protects its employees against discrimination based on gender, sexual orientation, origin, language, religion, handicap or comparable personality characteristics, and it protects them against sexual harassment and sexism. Nevertheless, if there is still discrimination, then superiors and the human resources department are obligated to act. Several points of contact are available to employees seeking help and protection and to provide advice and support – such as a person of trust in any service department or the “Department of Equality of the City of Zurich”. The “Arbitration Board for the Equality Act” and the office of the ombudsman of the City of Zurich also have a mediating function in addition to their advisory capacity.
Organization
Organization
38
Targeted opportunity and risk management
39
37
Organization
Owner ewz is a service division of the Department of Public Utilities and Transport (DIB) of the City of Zurich and hence a public institution. DIB ensures that the city is supplied with drinking water, electricity and public transportation connections. City council member Andres Türler is the director of DIB. The elevenperson executive board of ewz is responsible for operational management and reports to the director, Marcel Frei. Voters, Zurich’s local government and the City Council of Zurich are the management bodies of ewz. Voters, members of Zurich’s local government as well as the City Council of Zurich have repeatedly spoken out in favor of phasing out nuclear power, making investments in renewable energy and the 2000Watt Society. Through this longstanding understanding of a sustainable energy supply, a stable environment has been created for ewz upon which the company’s strategy can be built. More information on the organization and corporate structure can be found online at ewz.ch.
38
Supply chain ewz also attributes a great deal of importance to sustainability when it comes to purchasing. The actual procurement costs of a product are calculated through the “total cost of ownership” approach. Besides the purchase price, the costs for operation (e.g. energy consumption, maintenance) and for removal/disposal as well as the expected service life are taken into consideration. That way, the total costs can be reduced and the environmental impacts of the products can be improved. In project purchasing, the new construction, renovation and removal of infrastructures requires the use of services from the construction industry. To ensure that environmental protection and job safety are guaranteed in these projects, ewz appoints special project managers. ewz buys its goods and services mainly from Swiss companies, from small and medium-size enterprises (SME), right up to international corporate groups. ewz has more than 1900 active suppliers, whereby the top 100 suppliers cover more than half the awarded contract volume. The order volume awarded yearly varies between CHF 250 million and CHF 350 million, depending on the size of current projects and without taking electricity procurement from partner power plants into account.
Targeted opportunity and risk management Opportunities taken systematically and added value created
Through the increasing liberalization in power production as well as the promotion of renewable energies in Europe, many electricity utilities are developing into energy service providers. The market emerging from this has risks such as electricity price distortions, but it also provides opportunities through new sales areas and innovative services. For opportunity and risk management, ewz gears itself to the ONR 49000 ff.¹ ) and ISO 31000 ² ) standards and meets the requirements of the City of Zurich. There is a new, annually recurring, company-wide risk management process carried out by the risk managers in the divisions and the Executive Board. Opportunity management ensures that a reasonable balance is struck in the business areas between opportunities taken and managed risks. In 2014, ewz established a company-wide, standardized risk database and risk managers attended intense training. These efforts were aimed at improving risk management and how opportunities are utilized.
ewz has tremendous know-how and experience that open up opportunities. This is seen in the numerous and high-quality pilot projects that are tested together with stakeholders. For example, the provision of ewz electric cars as rental vehicles is being tested with eMotion Zurich. This is laying the foundations for innovative products and services.
Identified opportunities in the value chain in % Accross ewz Generation and Trading Distribution Sales
40 14
29
17
Outlook Systematic opportunity management will be continued in 2015. Opportunities will be rated according to the criteria of “realization” and “benefits”. ¹ ) Austrian Standards Institute rule “Risk Management
for Organizations and Systems” ² ) International Organization for Standardization “Risk
Management – Principles and Guidelines”
39
“As a mountain community, the protection of our landscape and hence ecological power production is very close to our hearts.� Anna Giacometti, Mayor of Bergell
“When choosing our new headquarters, energy efficiency was a deciding factor.� Peter Hirs, CFO Zurich Insurance Switzerland
“Attaching value to old, used things and refurbishing them – that’s what sustainability means to me.” Fabio Dubler, CEO of Bogen 33
“The weather might be gray on occasion, but preferably not my electricity.” Nina S., ewz.ökopower residential customer
Financial report
Financial statement 2014
46
Income statement 2014
47
Balance sheet 2014
48
Cash flow statement 2014
49
Notes
50
45
Financial statement 2014 High investment activity, positive special effects
Income statement At around CHF 791.5 million, the overall performance in the year under review exceeded that of the previous year by roughly CHF 34.5 million or 4.6%. The operating expenses increased by CHF 21.6 million compared to the previous year due to higher costs for energy procurement, upstream grids and system services. However, the higher energy procurement costs were offset by higher energy quantities. Personnel costs only changed by CHF 0.5 million or 0.3% over the previous year due to the unchanged workforce. The earnings before interest, taxes, depreciation and amortization increased over the previous year by CHF 12.9 million or 6.4%. It was possible to reverse the provision created for the valuation of the systems outsourced to ewz Übertragungsnetz AG on January 1, 2009. Through the conclusion of the tariff proceedings for 2009 – 2012, it was possible to acquire the necessary legal certainty. Customers supplied with basic power as well as all grid customers profited from a 10% bonus on their invoice for 2014. Altogether, these discounts amounted to CHF 43.1 million. As a service department of the city of Zurich, ewz is taxexempt both in the Canton of Zurich and at the national level. The reported tax expenditure is for the interc antonal plant sites that are mainly located in the Canton of Grisons. CHF 65.3 million in profit (annual profit), CHF 1.0 million less than in the previous year, was paid into city coffers.
46
Balance sheet In the fiscal year 2014, ewz once again invested more than CHF 200 million in facilities and holdings. Besides investments in grid facilities and conventional energy-production facilities, ewz also spent large amounts on the expansion of the fiber-optic network of the City of Zurich, renewable energies as well as facilities in the energy services sector. Cash flow from business activities increased by CHF 83.2 million compared to the previous year. All financing activities were handled by the City of Zurich. ewz has a current account with the city’s accounts for this purpose. The transfer of the provision for alternative risk insurance from the city’s accounts to ewz in the amount of CHF 306 million changed the current account debit balance to a current account credit balance on December 31, 2014. The provision for market risks also includes the shortfall in the government funds for the Kern kraftwerk Gösgen-Däniken AG nuclear power plant and the AKEB Aktiengesellschaft für Kernenergie-Beteiligungen Luzern (Leibstadt nuclear power plant) in accordance with ewz shareholdings. Coverage differences for the increased grid usage fees and the increased levies and services are not on the balance sheet and can be seen as part of the special reserves.
Principles of accounting Elektrizitätswerk der Stadt Zürich (ewz) is a service division of the Department of Public Utilities and Transport of the City of Zurich. The company manages its own accounts and its own accounting entity within the accounts of the City of Zurich. The closing of accounts as well as the budget are approved by the City Council together with the accounts of the City of Zurich on a yearly basis. The accounting principles are based on the cantonal decrees of the Municipality Act (LS 131.1), Ordinance on the Municipal Budget (LS 133.1) and the circular letter of the Department of Justice and Home Affairs concerning the municipal budget. ewz depreciates property, plant and equipment based on the Ordinance of the Department of Justice and Home Affairs concerning depreciation according to economic aspects. The numbers used in the financial report are taken without change from the ewz accounting entity of the City of Zurich and are presented in a way that is typical of the industry and market. The presentation has been changed compared to the previous year and has been adapted accordingly for the comparison period.
Income statement 2014
Notes (as of page 50)
Net revenues from goods and services
Dec. 31, 2013 in CHF
Dec. 31, 2014 in CHF
1)
719,793,151
760,395,879
Capitalized own services
30,728,521
26,300,081
Other operating revenue
6,473,494
4,803,530
Total operating income (overall performance)
756,995,166
791,499,490 – 247,441,020
Energy procurement
2)
– 239,029,099
Cost of upstream grids, system services and surcharges
3)
– 46,703,440
– 62,513,490
Material and third-party services
– 64,957,586
– 59,397,496
Personnel
– 145,891,716
– 146,350,014
Levies
4)
– 22,702,299
– 26,492,998
Other operating expenses
– 35,246,397
– 33,915,949
Total operating expenses
– 554,530,537
– 576,110,967
Earnings before interest, taxes, depreciation and amortization (EBITDA)
202,464,629
215,388,523
Total depreciation and amortization
– 47,946,697
– 62,138,273
Total changes in provisions
– 16,816,438
193,963,196
5)
Earnings before interest and taxes (EBIT)
137,701,494
347,213,446
Customer bonus
– 48,197,897
– 43,119,914
Financial result
10,765,110
11,828,755
Earnings before taxes (EBT) Taxes
100,268,707 – 6,441,765
315,922,287 – 15,427,240
Net result
93,826,942
300,495,047
Withdrawal / contribution to special reserve
– 27,555,112
– 235,210,292
Annual profit
66,271,830
65,284,755
47
Balance sheet 2014
Assets
Notes (as of page 50)
Dec. 31, 2014
in CHF
in CHF
1,054,750,061
1,199,470,418
Property, plant and equipment
6)
Financial assets
7)
500,487,319
473,006,382
Non-current assets
1,555,237,380
1,672,476,800
Inventories
12,423,686
11,255,402
Trade accounts receivable
121,807,759
114,026,957
Prepaid expenses and deferred charges
46,462,844
21,004,077
Current account city statement
–
255,655,304
Cash and cash equivalents
7,103,157
6,142,682
Current assets
187,797,446
408,084,422
Total assets
1,743,034,826
2,080,561,222
Dec. 31, 2013
Dec. 31, 2014
Equity and liabilities
48
Dec. 31, 2013
Notes (as of page 50)
in CHF
in CHF
Special reserve
891,074,927
1 126,270,582
Net profit
66,271,830
65,284,755
Equity capital
957,346,757
1,191,555,337
Provisions
734,902,897
5)
622,564,076
Other long-term liabilities
–
–
Long-term liabilities
622,564,076
734,902,897
Trade accounts payable
80,260,778
68,378,752
Down payments and installments from customers
27,992,119
19,568,049
Accrued expenses and deferred income
39,064,457
66,156,187
Current account in the city’s accounts
15,806,639
–
Short-term liabilities
163,123,993
154,102,988
Total equity and liabilities
1,743,034,826
2,080,561,222
Cash flow statement 2014
Dec. 31, 2013
in CHF
Dec. 31, 2014 in CHF
Annual profit
66,271,830
65,284,755
Depreciation and amortization
47,946,697
62,138,273
Change in provisions and reserves
38,592,963
41,232,459
Change in inventories
– 1,965,028
1,168,284
Change in accounts receivable
– 22,429,595
7,780,802
Change in prepaid expenses and deferred charges
– 672,606
25,458,768
Change in liabilities
12,810,844
– 11,882,026
Change in down payments and installments from customers
– 4,879,769
– 8,424,070
Change in accrued expenses and deferred income
– 9,034,651
27,091,729
Cash flow from business activities
126,640,685
209,848,974
Investments in property, plant and equipment
– 157,281,567
– 199,421,899
Investments in financial assets
– 43,188,769
– 29,035,050
Divestment of property, plant and equipment and financial assets
–
8,956,747
Cash flow from investment activities
– 200,470,336
– 219,500,202
Repayment of financial assets
6,264,000
40,122,508
Change in liabilities due to city’s accounts
139,398,409
34,840,075
Profit transfer to the City of Zurich
– 67,213,630
– 66,271,830
Cash flow from financial activities
78,448,779
8,690,753
Net change in cash and cash equivalent at end of accounting period
4,619,128
– 960,475
Cash and cash equivalent at beginning of accounting period
2,484,029
7,103,157
Cash and cash equivalent at end of accounting period
7,103,157
6,142,682
49
Notes
1) Net revenues from goods and services Dec. 31, 2013 in CHF
in CHF
Net revenues from sale of energy
379,575,763
389,961,235
Net revenues from grid usage
203,641,983
224,698,894
Net revenues from goods and services sold to communities
41,856,707
40,414,951
Net revenues from surcharge for transmission grid
13,571,021
17,277,127
Net revenues from Telecom
13,768,945
15,817,069
Net revenues from energy services
35,477,036
41,724,670
Net revenues from operating supplies and services
31,901,696
30,501,933
Total
719,793,151
760,395,879
2) Energy procurement
Dec. 31, 2013
Dec. 31, 2014
in CHF
in CHF
Energy procurement from partner plants
– 137,804,351
– 149,917,047
Energy procurement from the market
– 93,120,803
– 88,977,877
Fuels, energy for energy services facilities
– 8,103,945
– 8,546,096
Total
– 239,029,099
– 247,441,020
3) Cost of upstream grids, system services and surcharges
Dec. 31, 2013
Dec. 31, 2014
in CHF
in CHF
Cost of upstream grids
– 21,534,709
– 23,916,184
Cost of system services
– 11,491 241
– 21,093,238
Cost surcharge for transmission grid (feed-in remuneration at cost)
– 13,677,490
– 17,504,068
Total
– 46,703,440
– 62,513,490
4) Levies
Dec. 31, 2013
Dec. 31, 2014
in CHF
in CHF
Hydropower plant taxes
– 9,603,072
– 11,222,777
Water rates
– 9,780,975
– 10,041,465
Concession fees and services
– 2,050,416
– 4,321,132
Other levies
– 1,267,836
– 907,624
Total
– 22,702,299
– 26,492,998
5) Provisions
Dec. 31, 2013
Dec. 31, 2014
in CHF
in CHF
Provisions for market risks
267,573,837
266,951,837
Provisions for US leasing
123,906,265
123,906,264
Provisions for investments and subsidiaries
21,351,153
29,160,399
Provisions for revaluation of ewz Übertragungsnetz AG
202,875,982
–
Provision for naturemade star fund
6,856,839
7,050,869
Provision for alternative risk insurance
Total ¹ ) Risk insurance was managed by the City of Zurich until Dec. 31, 2013.
50
Dec. 31, 2014
0 ¹ )
622,564,076
307,833,528
734,902,897
6) Property, plant and equipment
Status as of Jan. 1, 2014
Additions
Disposals
Reclassification
Status as of Dec. 31, 2014
in CHF
in CHF
in CHF
in CHF
in CHF
Acquisition values Power plants Energy distribution facilities
623,354,219
4,916,020
–779,666
4,781,591
632,272,164
1,320,676,596
547,258
–6,912,101
47,121,250
1,361,433,003 56,978,024
Public lighting
53,957,873
–
–472,620
3,492,771
Transmission systems
12,530,241
–
–10,041,232
–
2,489,009
187,653,508
27,152,757
–131,716
8,143,964
222,818,513
Telecom systems
106,755,752
8,999,436
–
1,202,299
116,957,487
General facilities, properties, grounds
233,079,743
967,892
–405,663
685,836
234,327,808
184,650,791
156,838,536
–
–65,427,711
Energy and grid services
Facilities under construction Total
2,722,658,723 199,421,899
276,061,616
–18,742,998
2,903,337,624
Cumulative depreciation Power plants
–458,508,535
–7,420,247
Energy distribution facilities
–944,678,078
–17,047,850
–27,282,720
–1,120,309
–883,912
–906,149
–60,064,177
–9,418,183
Public lighting Transmission systems Energy and grid services Telecom systems General facilities, properties, grounds Facilities under construction
–18,517,614 –157,973,626
779,666
–465,149,116
6,912,101
–514,048
–955,327,875
472,620
–552
–27,930,961
1,183,535
–606,526
32,666
515,804
–7,698,138
–1,204
–26,216,956
405,663
–159,701,882
–2,133,919
–
–
– 1,667,908,662
–45,744,795
9,786,251
–1,703,867,206
Total property, plant and equipment 1,054,750,061
153,677,104
–8,956,747
1,199,470,418
Total
–
–68,933,890
Share capital 7) Financial assets ewz share in% of company
–
ewz share of share capital
Carrying amount in CHF
Investments ewz Übertragungsnetz AG ewz (Deutschland) GmbH ewzert AG Energie Naturelle Mollendruz SA AG Kraftwerk Wägital Kieswerk Albula AG AKEB Aktiengesellschaft für Kernenergie-Beteiligungen
Zurich
100,0
CHF 84,000,000
CHF 84,000,000
84,000,000
D-Constance
100,0
EUR
EUR 84,938,412
101,740,333
Zurich La Praz
84,938,412
100,0 CHF 300,000 CHF 300,000
300,000
86,2
CHF
6,300,000
CHF
5,430,000
5,430,000
Siebnen
50,0
CHF
15,000,000
CHF
7,500,000
7,500,000
Albula
33,3
CHF
1,200,000
CHF
400,000
200,000 18,450,000
Lucerne
20,5
CHF
90,000,000
CHF 18,450,000
Kraftwerke Hinterrhein AG
Thusis
19,5
CHF 100,000,000
CHF 19,500,000
19,500,000
Blenio Kraftwerke AG
Blenio
17,0
CHF
CHF 10,200,000
10,200,000
Innertkirchen
16,6
CHF 120,000,000
CHF 20,000,000
20,000,000
Däniken
15,0
CHF 350,000,000
CHF 43,500,000
43,500,000
Lumbrein
14,3
CHF
CHF
Kraftwerke Oberhasli AG Kernkraftwerk Gösgen-Däniken AG altaventa surselva AG Etrans AG
Laufenburg
Swissgrid AG
Laufenburg
Maggia Kraftwerke AG
60,000,000
100,000
14,300
14,300
12,9 CHF 7,500,000 CHF 963,000 0,8 CHF 312,058,968 CHF 2,475,787
963,000 2,475,787
Locarno
10,0
CHF 100,000,000
CHF 10,000,000
Provence
40,0
CHF
6,000,000
CHF
2,400,000
Eiken
40,0
CHF
100,000
CHF
40,000
40,0000
Total investments
326 713 420
Nominal value
Carrying amount in CHF
Eoliennes de Provence SA Energiepark Sisslerfeld AG
10,000,000 2,400,000
Loans ewz (Deutschland) GmbH ewz Übertragungsnetz AG
D-Constance
EUR
15,800,000
18,997,130
Zurich
CHF
127,195,832
127,195,832
Other loans
100,000
Total loans
146,292,962
Total financial assets
473,006,382
51
About this report
About this report
54
GRI Index “Core”
55
53
About this report
The annual and sustainability report covers the 2014 calendar year. Sustainability reporting takes into consideration all ewz investments greater than 50% and is based on the G4 guidelines of the Global Reporting Initiative (GRI). GRI is the leading standard for sustainability reporting. The comprehensive GRI index can be viewed at www.meinewende.ch/bericht/ gri.html. The report contents reflect the material issues that guide the development of ewz and its management. It is a major concern of ewz to have not only the perspectives of the Executive Board flow into its sustainability management, but the external perspectives of the stakeholders as well. ewz regularly invites representatives of selected stakeholders to contribute their suggestions. ewz will publish its achievements annually in the annual and sustainability report. Contact for questions relating to content Urs Schön, Sustainability Management ewz Telephone +41 58 319 42 86 nachhaltigkeit @ ewz.ch
City Councilor Andres Türler, Director of the Department of Public Utilities and Transport of the City of Zurich The City of Zurich has dedicated itself to sustainability and to the objectives of the 2000Watt Society. The path we need to follow to reach our goal is somewhat akin to a marathon, yet it is a goal we can achieve with conviction, the right strategies and perseverance. ewz reveals highlights time and time again that give us the certainty that we are on track. Good examples in 2014 were ewz’s six wind turbines in Epinette, France, and the new investment model ewz.solarzüri that was fully booked in no time at all. I am convinced that 2015 will bring additional announcements of successful achievements.
54
GRI Index “Core”
General standard disclosures Strategy and analysis
Page
External audit
G4-1
Pages 5 – 7
– –
Declaration by highest decision-maker
Organization profi le G4-3
Name
Page 5, 6
G4-4
Primary brands, products and services
Page 2, 3
–
G4-5
Headquarters
Page 3
–
G4-6
Number of countries where active
Page 3
–
G4-7
Ownership structure and legal form
Page 38
–
G4-8
Markets served
Page 3
–
G4-9
Size
Page 2, 3
–
G4-10
Information on the total workforce
Page 34, meinewende.ch (page 1)
–
G4-11
Collective agreements
meinewende.ch (Page 2)
– –
G4-12
Supply chain
Page 38
G4-13
Changes to the organization
meinewende.ch (Page 2)
–
G4-14
Precautionary principle
Page 5
–
G4-15
Endorsed charters and principles
meinewende.ch (Page 2)
–
G4-16
Memberships
meinewende.ch (Page 2)
–
EU1
Installed capacity in MW
Page 2, 32
–
EU2
Net energy output in MWh
Page 2, 32
–
EU3
Customers
Page 2, 31
–
EU4
Length of the transmission and distribution grid
Page 2
–
meinewende.ch (Page 2)
–
EU5 CO ² emission rights Determined key aspects and limits G4-17
Consolidated company
meinewende.ch (Page 2)
–
G4-18
Methods used to define report content and aspect boundaries
(Page 2)
– –
G4-19
Material aspects
meinewende.ch (Page 3)
G4-20
Internal aspect boundaries
meinewende.ch (Page 4)
–
G4-21
External aspect boundaries
meinewende.ch (Page 5)
–
G4-22
Restatements
meinewende.ch (Page 6)
–
G4-23
Change to scope and aspect boundaries
meinewende.ch (Page 6)
–
Integration of stakeholders G4-24
Stakeholders engaged
meinewende.ch (Page 6)
–
G4-25
Identifi cation and selection of stakeholders
meinewende.ch (Page 6)
–
G4-26
Approachto to stakeholder engagement
meinewende.ch (Page 6)
–
G4-27
Stakeholders’ concerns
meinewende.ch (Page 6)
–
Reporting profile G4-28
Reporting period
Page 54
–
G4-29
Date of last report
meinewende.ch (Page 6)
–
G4-30
Reporting cycle
Page 54
–
G4-31
Contact point
Page 54
–
G4-32
Selected GRI Index Option
Page 55
–
G4-33
External audit
meinewende.ch (Page 6)
–
Page 6, 7, 15, 38
–
meinewende.ch (Page 6)
–
Corporate management G4-34
Management structure
Ethics and integrity G4-56
Values and standard of conduct
Detailed information can be found online at www.meinwende.ch/bericht/gri.html
55
Specific standard information
56
Essential topics
Management approach and indicators
Supply reliability
GRI aspect: Access Page 29 GRI indicator: EU29
Page
External audit
Investments in renewable energies
GRI aspect: – IGRI indicator: –
Page 22
–
Ecological products and services
GRI aspect: Products and services GRI indicator: –
Page 31
–
Customer satisfaction
GRI aspect: – GRI indicator: –
meinewende.ch (Page 7)
–
Innovation
GRI aspect: – Page 23 GRI indicator: –
–
Minimization of negative environmental impacts
GRI aspect: Biodiversity Page 25 GRI indicator: EN12
–
Stakeholder engagement
GRI aspect: Local municipalities Page 28/ meinewende.ch (Page 7) GRI indicator: –
–
Energy efficiency at ewz
GRI aspect: Energy Page 26/ meinewende.ch (Page 7) GRI indicator: –
–
Energy efficiency at customers’ premises
GRI aspect: Products and services Page 30 GRI indicator: EN27
–
Occupational safety and health protection
GRI aspect: Occupational safety and health protection Page 35/ meinewende.ch (Page 7) GRI indicator: LA6
–
Opportunity and risk management
GRI aspect: – Page 39/ meinewende.ch (Page 7) GRI indicator: –
–
–
Imprint
Coordination/editing
ewz, Gabriela Grab Hartmann, Sustainability Management ewz, Sibylle Ratz, Corporate Communications
Design/production
Atelier Leuthold, Zurich
Photos
Philipp Rohner, Zurich
Circulation
750
Abächerli Media AG, Sarnen Climate-neutral printing using green power on 100% recycled paper – out of responsibility for our environment
Issue
May 2015 Reproduction permitted with indication of source.
Publisher ewz Tramstrasse 35 8050 Zurich Telephone +41 58 319 41 11 Fax + 41 58 319 41 80 info @ ewz.ch Sustainability consulting BSD Consulting, Zurich Additional information www.ewz.ch www.meinewende.ch www.powernewz.ch Units of measurement
kW MW GW Wh kWh MWh GWh
Kilowatt (1,000 watts) Megawatt (1 million watts) Gigawatt (1 billion watts) Watt hour Kilowatt-hour (1,000 watt-hours) Megawatt-hour (1 million watt-hours) Gigawatt-hour (1 billion watt-hours)