Head of Membership & Alumni Relations Candidate Information Pack Letter from the Director of Development About The Courtauld Institute of Art Refocusing and Repositioning for the Future Courtauld Connects Development at The Courtauld Institute of Art Organisation Chart Job Description Person Specification Terms and Conditions How to Apply
Self-Portrait with Bandaged Ear, 1889, Vincent van Gogh, The Courtauld Gallery, London
Letter from the Director of Development Dear candidate, Thank you for your interest in The Courtauld Institute of Art and in the new senior position of Head of Membership & Alumni Relations. The role presents a fantastic opportunity for a professional who wants to make their mark in the Arts and Higher Education sectors as part of an ambitious and successful development team. Founded through philanthropy in 1932, The Courtauld Institute of Art is one of the most prestigious centres in the world for the history of art and architecture, conservation and curating. From our Central London campus in the magnificent Grade I listed Somerset House, The Courtauld offers undergraduate and postgraduate degrees to 550 students and is home to a celebrated Gallery featuring Impressionist and post-Impressionist masterpieces. The quality of our teaching and research is consistently evaluated as among the best in the UK, our Gallery regularly earns five-star reviews from national newspapers for its special exhibitions, and our alumni are leaders in the art world and the cultural sectors. The Courtauld has a dynamic vision for its future. We are embarking on a major programme of transformation to open up our physical environment, engage with new audiences, drive intelligent innovation, and secure our long term sustainability. Philanthropy is critical to realising this vision and we are now in the early stages of the most ambitious fundraising campaign in The Courtauld’s history to support these critical developments. Since I joined The Courtauld in October 2015, I have been deeply impressed by the centrality of philanthropy to the institution; the strength of the vision for the future; the range of opportunities presented by its dual identity as a university and gallery; and the warmth and engagement of our donors, alumni, members and supporters. These qualities make The Courtauld a great place to work in development, membership and alumni relations. Now is a hugely exciting time to join The Courtauld’s Development team. Building on foundations laid over many years and recent fundraising successes, we are growing our team of talented, motivated and energetic professionals to take our fundraising, membership and alumni relations programmes to new heights. The Head of Membership and Alumni Relations will lead and inspire a newly-created team of five to galvanise our community of alumni and friends. The postholder will develop and drive an integrated strategy to engage ever greater numbers of alumni and members and expand membership and annual fund income year-on-year. As part of the Development Office’s leadership team, the Head of Membership and Alumni Relations will also contribute to the overarching strategy for the Development Office. I hope that you will enjoy learning more about The Courtauld, the role and our team on the following pages of this information pack and I look forward to the prospect of meeting you in the near future. Yours sincerely, Dr Kary Kelly
Candidate Information Pack Head of Membership & Alumni Relations, The Courtauld Institute of Art
Candidate Information Pack Head of Membership & Alumni Relations, The Courtauld Institute of Art
About The Courtauld Institute of Art
Study for 'Venus Verticordia' (1863 -1964), Dante Gabriel Rosetti, The Courtauld Gallery, London
The Courtauld Institute of Art is the world’s leading centre for the study of the history, of the visual arts and is home to one of Britain’s most significant and best loved art collections. Founded in 1932, it is now an independent college of the University of London uniquely combining teaching and research in the history of art, architecture, and fashion, conservation and curating. Based at Somerset House in central London, The
The Courtauld Gallery’s superb collection of European art spans 700 years, from intimate medieval ivories to German Expressionist paintings, and is particularly renowned for its Impressionist and Post-Impressionist masterpieces. The Gallery also houses one of the most significant collections of drawings and prints in Europe. Its intelligent, research-focused exhibition programme has been universally praised, with its recent Goya and Botticelli exhibitions receiving outstandingly positive reviews.
Courtauld provides an exceptional environment for
Courtauld alumni set the agenda for the cultural
research and learning. Dedicated to object-based,
sectors by holding key roles as museum directors,
small class-size teaching, The Courtauld has a first-
curators, academics, conservators, critics, journalists,
rate teaching faculty and carries out research on the
and various positions in the commercial art world.
Arts of Europe and North America from antiquity to
Notable graduates include Sir Nicholas Serota
the contemporary, with a growing expertise on Asia
(Director, Tate); Frances Morris (Director, Tate
and the wider world. Its world-leading conservation
Modern); Nicholas Cullinan (Director, National Portrait
departments focus on easel and wall painting.
Gallery); Gabriele Finaldi (Director, National Gallery)
The Courtauld is committed to achieving the highest standards in teaching and research. In the 2015
and Thomas P. Campbell (Director and CEO, The Metropolitan Museum of Art, New York).
National Student Survey, The Courtauld was in the top 10 of all UK universities for overall course satisfaction, and ranked first for History of Art in The Guardian University 2017 Guide. In the most recent national assessment of research quality (Research Excellence Framework2014) The Courtauld achieved the highest score in Art History as well as one of the highest scores for any subject in any UK university.
Candidate Information Pack Head of Membership & Alumni Relations, The Courtauld Institute of Art
Refocusing and Repositioning for the Future
Visual art is a form of expression which operates
The Courtauld’s combination of commitments,
as a force for good by providing a reminder of the
skills and resources offer a unique opportunity to
most marvellous things which human societies can
champion the visual arts and their contribution to the
achieve. We live in an increasingly divided world where
betterment of civilisation in the following ways:
those values are under threat from more than one
• Advancing knowledge and understanding of the
direction, and where attempts are being made to identify the arts with particular social groups or one side or another in specific conflicts. The world is also increasingly obsessed with the present and anxious to neglect or even espouse an ignorance of the past.
visual arts from the present and the past • Educating the future leaders of the arts, heritage and cultural sectors across the globe • Engaging a broad range of audiences with the visual arts through its Gallery and Public Programmes • Pioneering ground-breaking research on the visual arts from around the globe • Preserving the art of the past through its worldclass Conservation Departments • Celebrating and showcasing art through its own Gallery exhibitions Twenty-seven years after moving to Somerset House, The Courtauld is now refocusing and repositioning itself for the future to deepen its impact on society.
Candidate Information Pack Head of Membership & Alumni Relations, The Courtauld Institute of Art
Courtauld Connects
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1. Re-instatement of The Great Room as a single volume gallery
2. New spaces for temporary exhibitions is a five-year programme of Courtauld Connects
The capital element of Courtauld Connects, to be
institution-wide transformation to establish The
funded philanthropically, will cost £50m and the
Courtauld for the future. This is The Courtauld’s
building work will be completed in two phases.
biggest and most exciting initiative since moving
Phase One will focus on The Courtauld’s collection,
3. New spaces for small conservation display 4. New gallery for small works 5. New accessible entrances 6. Link vaults - new lower ground connections through expanded restaurant and cafe 7. East stair opened up to public galleries for expanded visitor circulation 8. Dedicated learning centre 9. New conservation studios
to Somerset House in 1989 and involves a total re-development of The Courtauld’s estate and the introduction of a range of new activities. Courtauld Connects will have a transformational effect not only on the future of the institution, but also for the future of the international arts and heritage landscape. The Courtauld is privileged to occupy one of London’s most outstanding 18th century buildings, an architectural masterpiece which was once the home of the great institutions of the enlightenment,
conservation work and public engagement in London, across the UK and internationally. Thephilanthropic target for Phase One is£30m and £18.4m has been raised towards this, which includes a £9.4m grant from the Heritage Lottery Fund announced in May 2016. Phase Two will focus on teaching, research and learning facilities and has a philanthropic target of £20m.
the Royal Society and the Royal Academy of Arts. Courtauld Connects willrevitalise these splendid historic buildings for the 21st century to make it possible for more people than ever before, and for publics of far greater diversity, to benefit from the full range of The Courtauld’s activities and resources – from its rich collections to its scholarship to its historic building. The Courtauld Connects project will enable The Courtauld to assert its identity as a truly national resource, and in so doing to realise the vision of its founder Samuel Courtauld, that art is and must be for all. Candidate Information Pack Head of Membership & Alumni Relations, The Courtauld Institute of Art
Development at The Courtauld Institute of Art The Courtauld’s Development Office was established in 2005. It is responsible for building relationships with alumni, friends and supporters and for delivering philanthropic income to support fundraising priorities. Since August 2015, over £7.5m in new gifts and pledges and a £9.4m award from the Heritage Lottery Fund have been secured. Ten years ago the membership scheme consisted of 300 loyal members, The Courtauld received a small number of key revenue donations, and there were just a handful of important larger donors. Since then, working closely with the Director (Professor Deborah Swallow), the Governing Board, colleagues and volunteers, the development function has been built up with great success. Membership numbers
The alumni relations programme is also well-
have risen six-fold, alumni relations activity has
established, with an annual cycle of events and
steadily increased, and significant sums have been
communications catering to our 7,200 graduates. An
raised from individuals, trusts and foundations,
alumni committee comprised of Courtauld graduates
and corporations. Now, with Courtauld Connects on
meets regularly to advise on and support this activity.
the horizon, there is new scale of ambition, giving
Alumni, members and other supporters regularly
the Development Office an opportunity to make
contribute to The Courtauld’s Annual Fund which
an even greater impact across the institution by
raises over £100k per year.
expanding philanthropic income and strengthening its
Building on this success, The Courtauld is building
partnerships with alumni, members and supporters. The top fundraising priorities for the next five years are the capital project, endowment, scholarships and annual support for the academic programmes and collections.
its team of talented, motivated and high-acheiving development professionals to take its fundraising, membership and alumni relations programmes to new heights. This includes the formation of a new Membership and Alumni Relations Team to nurture
The warmth of the relationships built with alumni
and engage alumni and members creatively and
and supporters has been critical to this success
strategically.
to date, and there is a well-established network of
The Courtauld’s Governing Board, chaired by
international champions, particularly in the US.
James Hughes-Hallett, takes a strong interest in
The Courtauld's two Membership programmes – the
development and alumni relations, and in July 2015
Friends of The Courtauld and the patrons’ group (the
Edward Dolman was appointed as the inaugural
Samuel Courtauld Society) – are extremely active with
Chair of Courtauld Connects Fundraising Campaign.
over 60 events per year between them and strong
Since the appointment of Dr Kary Kelly as Director
retention rates. There are currently 2,000 members
of Development in October 2015, a new Campaign
in total and the Development Office is supported in
strategy and structure have been developed. The
its work to serve its members by a board of trustees
Development Department has approximately 16
dedicated to membership activities.
members of staff and is currently organised as per the diagram on the following page:
Candidate Information Pack Head of Membership & Alumni Relations, The Courtauld Institute of Art
Organisation Chart Executive Assistant/ Office Administrator
Director of Development
Deputy Director of Development
Head of Membership & Alumni Relations
Head of Major Gifts
Senior Stewardship Senior Manager Development Development Manager Manager Development Manager
Prospect Research Manager
Development Operations Manager
Senior Membership Manager
Events Manager
Database & Gifts Administrator
Friends Manager
Alumni Relations Manager
The Card Players, circa 1892 - 1896, Paul Cezanne, The Courtauld Gallery, London
Candidate Information Pack Head of Membership & Alumni Relations, The Courtauld Institute of Art
Job Description
A Bar at the Folies-Bergère, 1882, Edouard Manet, The Courtauld Gallery, London
Job Title:
Head of Membership and
Alumni Relations Department:
Development
Reports to:
Director of Development
Direct Reports:
Alumni Relations Manager
Purpose The Head of Membership and Alumni Relations is a new role that will lead the team responsible for engaging with Courtauld graduates, members and patrons. The purpose of the post is to provide strategic oversight of the membership, alumni relations and regular giving programmes, and
Events Manager
to manage their delivery in a way that optimises
Senior Membership Manager
engagement and maximises income.
Membership Manager
The priorities for the Head of Membership and Alumni Relations will be to build strong working relationships with key patrons, alumni and volunteers; to increase income derived from The Courtauld’s membership schemes (Friends of The Courtauld and Samuel Courtauld Society) and regular giving appeals (Annual Fund); to introduce creative, integrated strategies for engaging Courtauld members and alumni through events, communications; and to lead the Membership and Alumni Relations Team, building a sense of cohesion and common purpose, and promoting the sharing of resources.
Candidate Information Pack Head of Membership & Alumni Relations, The Courtauld Institute of Art
Job Description Main duties and responsibilities • Develop the alumni relations strategy in collaboration with the Alumni Relations Manager, and oversee its implementation and delivery. • Devise strategies to develop the membership programmes, increasing the number of members at all levels and expanding the philanthropic income generated by the Friends and Patrons programmes, in collaboration with the Senior Membership Manager. • Take a creative and strategic approach to identifying opportunities for membership and alumni relations programmes to work together to mutual benefit, developing cohesive events and communications strategies and rationalising the use of resources where possible. • Lead the Alumni and Membership Team and line manage the Alumni Relations Manager, Events Manager, Membership Manager and Senior Membership Manager.
• Effectively market the membership programmes through a range of media channels. • Set benchmarks to chart the progress of these programmes and regular reporting mechanisms. • As a senior representative of the Development Office, participate in cultivation, stewardship and alumni engagement events. • Ensure that accurate records are kept of all work undertaken both electronically on Raisers Edge and within paper files as appropriate. • Arrange regular reporting to the Governing and Campaign Board of the progress of these programmes in relation to numbers of donors, level and numbers of gifts etc. General • To respect confidentiality and carry out all the duties and responsibilities commensurate with the post in a professional manner and with due
• Provide leadership across the Development Office
regard to the importance of The Courtauld and in
as part of the Development Management Team
compliance with all of its policies, but especially
(which includes Director of Development, Deputy
Equal Opportunities and Health and Safety.
Director of Development, Head of Major Gifts). • Build strong working relationships with senior volunteers, patrons, and alumni.
• To undertake any other duties and responsibilities when requested which are commensurate with this role.
• Be responsible for managing the charity the Friends of the Courtauld Institute, the Courtauld Association (alumni) Committee and other volunteer Committees pertaining to membership and alumni relations. • Optimise the delivery of philanthropic income to The Courtauld through the membership programmes. • Plan and deliver regular giving appeals to secure regular, unrestricted donations from alumni, members and other parts of The Courtauld community.
Candidate Information Pack Head of Membership & Alumni Relations, The Courtauld Institute of Art
Person Specification Qualifications
Skills and Abilities
• A good standard of general education to at least
• Excellent verbal and written communication skills,
degree level or equivalent Knowledge and Experience • Significant knowledge and experience in a senior development role in higher education, museums or the arts. • Knowledge of membership, patrons, alumni relations, and/or regular giving programmes. • Demonstrable success in building strong relationship with volunteers, supporters and / or alumni and in achieving income and activity targets. • Experience and knowledge of managing, inspiring and developing staff to their full potential. • Knowledge and experience of managing direct marketing programmes that employ a variety of methods, such as events and communications, to engage a target audience (eg. alumni, members, supporters, etc.). • Familiarity with the visual arts scene, and in particular an understanding of The Courtauld.
with the ability to communicate effectively with a wide variety of individuals. • Outstanding interpersonal skills and the gravitas to command the respect of The Courtauld community. • Proven ability to think creatively and strategically about the most effective ways to engage alumni, members and supporters. • Ability to identify opportunities for The Courtauld’s membership and alumni relations programmes to work more closely together to mutual benefit and to maximise operational efficiency. • Excellent organisational skills with the ability to plan and prioritise work to meet tight deadlines, together with the ability to identify and resolve problems quickly. • Ability to work as part of a team and as well as independently. • Good IT skills and the ability to use a variety of software packages, including Excel and ideally the relational database Raiser’s Edge (training will be provided if required). • Flexibility in approach to post and willingness to work occasional weekends and evenings as required by the role. Desirable • A degree in art history/visual art or similar humanities subject. • An interest in the arts and higher education and, in particular, an understanding of The Courtauld and its goals in teaching, research and curating.
Candidate Information Pack Head of Membership & Alumni Relations, The Courtauld Institute of Art
Terms and Conditions of Employment
Place of Employment Somerset House, Strand, London WC2 Hours of Employment Hours of work are 35 per week for full time staff. At times staff may be required to work additional hours. Salary ÂŁ attractive Pension scheme There is a contributory pension scheme, which the successful candidate will be eligible to join on appointment. Annual leave The holiday entitlement is 30 days; this is in addition to public and other days when The Courtauld is closed, including days over the Christmas and Easter period. Contract This is a permanent contract of employment.
How to Apply Please apply by submitting a copy of your Curriculum Vitae (CV) and a covering letter highlighting your suitability for the position by email to: jack.quarrie@execucare.com For an informal conversation prior to applying to this role, please contact Execucare, The Courtauld’s executive search consultants: Mairi Shirley Director Execucare mairi.shirley@execucare.com
Candidate Information Pack Head of Membership & Alumni Relations, The Courtauld Institute of Art
The Courtauld Institute of Art, commonly known as
Courtauld was in the top 10 of all UK universities for
The Courtauld, is the world’s leading centre for the
overall course satisfaction, and ranked first for History
study of art history, conservation and curating, and
of Art in The Guardian University 2017 Guide. In the
is home to one of Britain’s most significant and best
the University of London uniquely combining teaching
national assessment of research quality in 2014 Execucare UK (Research Excellence Framework, or REF 2014) The 14 Gray's Inn Road Courtauld achieved the highest score in Art History London WC1X 8HN and one of the highest scores for any subject in any United Kingdom UK university.
and research in art history, architecture, fashion,
The Courtauld Gallery’s superb collection European (44) 20of3409 8981
loved art collections, including its famous array of Impressionist and Post-Impressionist masterpieces. Founded in 1932, it is now an independent college of
conservation and curating.
art spans 700 years, from intimate medieval ivories
impact expands further through its partnerships with
to German Expressionist paintings, and is particularly Execucare USA renowned for its Impressionist and(Shirley Post-Impressionist Associates) 200 North Larchmont Boulevard masterpieces. The Gallery also houses one of the Los Angeles most significant collections of drawings and prints 90004-3707 in Europe. Its intelligent, research-focused exhibition USA programme has been universally praised, with its 323 4606202 recent Goya and Botticelli exhibitions(1) receiving
universities and arts organisations nationally and
outstandingly positive reviews.
Based at Somerset House in central London, The Courtauld provides an exceptional environment for research, learning and skills development through its expertise and facilities, which include its libraries, its outstanding art collections and Gallery, and its location at the heart of London. The Courtauld’s
internationally and many of our 6,000 alumni set the agenda for the cultural sectors by holding key roles as museum directors, curators, academics, conservators, critics, journalists, and various positions in the commercial art world. Courtauld graduates include Sir Nicholas Serota (Director, Tate); Frances Morris (Director, Tate Modern); Nicholas Cullinan (Director, National Portrait Gallery); Gabriele Finaldi (Director, National Gallery) and Thomas P. Campbell (Director and CEO, The Metropolitan Museum of Art, New York).
Dedicated to object-based, small class-size teaching, The Courtauld has a first-rate teaching faculty and carries out research on the Arts of Europe and North America from antiquity to the contemporary, with a growing expertise on Asia and the wider world. Its world-leading conservation departments focus on easel and wall painting, and engage professionally throughout the world. The Courtauld is committed to achieving the highest standards in teaching combined with pioneering research. In the 2015 National Student Survey, The
Candidate Information Pack Head of Membership Alumni Relations, The Courtauld Institute of Art Candidate information pack created by& the Execucare design team
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