Director of Development, Alumni Relations & Engagement Candidate Information Pack
in partnership with Candidate Information Pack Director of Development, Alumni Relations & Engagement, Henley Business School
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Letter from the Dean, Henley Business School Dear Candidate, First, thank you for your interest in the role of Director
Finally, another exciting development is the launch of
of Development, Alumni Relations & Engagement at
the first major campaign, IMAGINE, by the University
Henley Business School.
in which the Business School will play an important
As we come to the end of our 70th Anniversary celebrations, we can reflect on our successes. We are a global Business School with our roots in leadership development ranked amongst the top schools
part. We have some exciting projects which have the potential to make a real impact on the Business School from building on our strengths in responsible business to helping us to create truly global citizens.
worldwide. We have grown significantly since the
As we enter another phase of our development and
merger with the University of Reading to become a
expansion, I and my senior colleagues welcome the
full service business school with over 4,500 students
opportunity to work with a strong and strategic leader
and over 70,000 alumni. We are extending our
who can help us take this area forward.
international presence both through partnerships in Europe, China, Canada and beyond as well as through our campuses in South Africa and Malaysia. Overall
John Board Dean
we have achieved much in the last five years and have ambitious plans for the future. This is an exciting time to be joining Henley. We recognise the strategic importance of our alumni and the engagement of the wider Henley community in helping us to achieve our ambitions. Our alumni and supporters are our reputation, our advocates and contribute to the Business School’s success in a widerange of ways from volunteering to making a financial contribution. We have had considerable success in leveraging this network and significantly grown the Development, Alumni Relations and Engagement team but there is more to be done and the Director will be critical in driving this forward.
Candidate Information Pack Director of Development, Alumni Relations & Engagement, Henley Business School
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Introduction Founded in 1945, Henley was the first business school to be established in the UK and is one of the oldest and most respected schools in Europe. Consistently ranked among the world’s top 50 business schools by the Financial Times and The Economist, Henley is also amongst an elite group of business schools - the top 1% in the world – to be triple-accredited for the quality and capability of its graduates, faculty and their research. Today, Henley Business School has more than 4,500 students undertaking programmes from undergraduate degrees to Executive MBAs supported by more than 140 academic faculty. Most students study at one of the two campuses in the UK - Reading and Henley while over 1,000 study overseas through campuses and partners including in South Africa, Malaysia, China, Canada, Denmark, Germany, Finland and Malta. The students studying with Henley in the UK come from across the globe including Mainland Europe, South East Asia, India, and Africa with smaller numbers coming from other regions. This diversity is reflected in The Henley Community of close to 70,000 alumni based in more than 140 countries.
Henley’s programme portfolio is very diverse covering fields from finance and real estate to informatics and leadership. It caters for students at all stages of their lives, from undergraduates embarking on their careers, to senior managers studying part- time on an Executive MBA, MSc in Coaching and MA in Leadership programmes to enhance their leadership skills. Most of these programmes are marketed directly at the potential participant but this is often supplemented by promoting the programmes to organisations. In some cases Henley designs and delivers programmes specifically for an individual organisation such as the MSc in Strategic Marketing which has been taken up by Deutsche Telecom, ING and most recently Roche. Henley’s Executive Education started the management development revolution, and it remains at the forefront; nurturing great people to fulfil their potential, and fuelling organisational success in an increasingly complex and challenging environment. The executive education programmes are designed for every stage of individual and organisational development: delivering short-term impact and long-term transformation whilst allowing executives to work whilst studying. Again these are promoted to both individuals and to organisations that use Henley as a core part of their leadership development. Henley Business School is part of the University of Reading, which is placed within the top 1% of all global universities. As part of a research-intensive university, Henley has both strength and depth in research across a wide range of fields - from real estate and finance to international business and entrepreneurship. With deep connections with industry, Henley has policy makers and practitioners who are engaged with and benefit from its research. There is a very strong community of research scholars - with both a vibrant PhD programme and one of the largest and longest standing DBA programmes in the world. For more detail see Henley Website: http://henley.ac.uk/
Candidate Information Pack Director of Development, Alumni Relations & Engagement, Henley Business School
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Reading
Henley Business School is based on both the Whiteknights Campus, a 130 hectares of parkland setting close to Reading town centre and the Greenlands Campus, a former country house and Grade II listed building on the banks of the river Thames just outside Henley-on-Thames. Reading itself has over 5km of riverside paths and around 100 public parks. The town has a rich history dating back to the Roman period, and is now home to visitor attractions such as the ruins of the medieval Reading Abbey in the
Reading has excellent transport links to London, Bristol, Oxford and Cardiff as well as to Heathrow and Gatwick airports. As a result, it is an important commercial centre for the south of England, with several UK and multinational companies having their headquarters or a significant presence in town including Microsoft, ING Direct, Wrigley, PepsiCo and Verizon.
town centre. Today, Reading is a lively town with a population of around 235,000 and a wealth of shopping facilities, green spaces, comedy clubs, music venues, sports centres and riverside bars and restaurants. As a town, it has a warm and multicultural atmosphere, easy to navigate with plenty to discover. The Madejski Stadium is home to Reading FC and the London Irish Rugby Club, and seats 24,000 people. The town is also famous for the Reading Festival, one of the largest music events in the UK, with over 87,000 visitors each year.
Candidate Information Pack Director of Development, Alumni Relations & Engagement, Henley Business School
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Development and Alumni at Henley
The Business School has a dedicated team of 18 staff supporting its fundraising, alumni relations and business engagement activity. This group works closely with the University of Reading’s Campaigns and Supporter Engagement Office particularly on areas such as the recently launched campaign, principal gifts, co-ordinating fundraising initiatives, stewardship activity and data management. The two teams support each other in areas where there is mutual benefit and synergy.
To date, fundraising has been successful across the Business School which has gained increasing momentum. It has raised funds for specific projects, such as the Alan Rugman Memorial Fund currently at circa £100,000, as well as a buoyant annual telethon and pioneer donor programme (those giving more than £1,000 pa).
In terms of fundraising, the University has just launched its first major campaign IMAGINE and the Business School will be key to its overall success. The Business School has developed, with faculty input, a wide range of projects and are currently creating the cases for support. The Business School’s focus of the campaign is Shaping the Future of Business, building on the success of the 70th anniversary celebrations. There are four key themes in which the projects fall: Opening Young Minds to Business; Developing Global Citizens; Ethical Business; and Supporting the Diversity of Talent. There are considerable opportunities to frame this campaign in order to make it a real success.
is now part of the Business School and managed by the Development, Alumni Relations and Engagement team. Particularly notable is the Pathways to Property project which aims to widen access into the property profession and has raised over £1 million.
The longest standing success has been through the Reading Real Estate Foundation [RREF], a foundation started by Real Estate and Planning (REP) alumni which
Candidate Information Pack Director of Development, Alumni Relations & Engagement, Henley Business School
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Development and Alumni at Henley
The Henley alumni team delivers a wide range of events including business briefings, keynote lectures, debates, webinars, and a wide range of social events. Many of these are delivered in the UK, either in London or at one of the two Business School campuses, but there are a growing number of events organised overseas often when faculty and other Business School staff, particularly the recruitment team, are travelling. Some of these events are open to all of the alumni while others are targeted at specific groups. There are a number of established Special Interest Groups, led by key alumni, which organise their own events with the support of the alumni team. The strongest of these groups is the Real Estate and Planning alumni which has a very full programme of events, but other groups such as the Henley Women in Leadership group have a growing following. As well as events, there is a strong volunteering programme which has become more formalised in recent years. This includes alumni acting as mentors to current students, those becoming formal advocates as recruitment ambassadors and alumni leading in regions and for special interest groups. Two current volunteers have recently been recognised by the University for their contribution through the new “Volunteer of the Year� awards.
The Development, Alumni Relations and Engagement team also has oversight of a programme of events aimed at corporate contacts, key supporters and donors under the banner of Engaging Business. These events are by invitation only and held in London, Reading and Henley. Speakers have included Dido Harding, CEO of Talk Talk, Alison Carnwarth, Chairman of Land Securities and Savio Kwan, past COO of Ali Baba. Given the nature of the Business School and its wide range of activity, the Development, Alumni Relations, and Engagement team works closely with the other professional teams within the Business School. The key relationships are: Marketing and Recruitment to ensure that alumni are recommending Henley both formally and informally; Henley Careers to help secure placements, internships and graduate roles with the organisations that alumni work for; and Executive Education to promote these programmes to the alumni community.
Candidate Information Pack Director of Development, Alumni Relations & Engagement, Henley Business School
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Organisation Chart Development, Alumni Relations and External Engagement Office
Director of Development, Alumni Relations & Engagement
PA support (shared resource)
Head of Development
Head of Alumni Relations & Events
Head of Supporter Engagement & Events (Reading Real Estate Foudation)
Senior Development Manager
Events Manager
Alumni Relations & Events Assistant (Reading Real Estate Foudation)
Development Executive (Reading Real Estate Foudation)
Alumni Relations Manager - International & Volunteering
Student Engagement & Events Coordinator (Reading Real Estate Foudation)
Development Executive
Alumni Relations Manager
Data Assistant (0.5 FTE)
Development Officer
Alumni Relations Assistant
Project Manager Pathways to Property
Development Administrator
Project Assistant Pathways to Property
Candidate Information Pack Director of Development, Alumni Relations & Engagement, Henley Business School
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Job Description Post Title:
Director of Development, Alumni Relations and Engagement
Grade: 9 Faculty/Department: Henley Business School Reports to:
Deputy Dean, Henley Business School with a dotted line to the Dean
Responsible for:
All staff belonging to the Alumni Relations & Development Office, Henley Business School- includes 3 direct reports and in total 18 individuals working across all the core areas.
Supervision received: Deputy Dean, Henley Business School Supervision given:
To provide strategic direction and line management to the staff of the Henley Development, Alumni Relations and Engagement Office. Currently there are three direct reports and 18 other staff in this unit.
Purpose The Henley Business School is looking for an exceptional individual to continue to shape and lead its development and alumni relations strategies, working at a senior level within the Business School and the wider University as well as with key external stakeholders. The Director will be a member of the Business School senior management team and will lead colleagues responsible for fundraising, stewardship, disbursements and related philanthropically supported projects, alumni relations, events, volunteering and communications. The Director will also oversee the Business School’s events programme, Engaging Business, aimed at deepening its relationship with a wide range of organisations, influential individuals and key alumni.
Main duties and responsibilities The post-holder will have responsibility for the strategy and delivery of a highly engaging Development and Alumni programme helping to fulfil the Business School’s ambitions and business objectives. They will be expected to build and motivate a high-performing team and develop innovative and ambitious strategies. Contact The post holder will work closely with the Henley Business School Alumni and Development Advisory Board (made up of senior alumni and faculty from across the Business School’s programmes), the RREF Board, Henley senior management, academics, key professional services within the Business School (Marketing, Careers, Executive Education), and the University Campaigns and Supporter Engagement Office.
Candidate Information Pack Director of Development, Alumni Relations & Engagement, Henley Business School
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Job Description Fundraising and Stewardship
Alumni Engagement
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Develop a strategic programme of alumni engagement working with the Dean/Deputy Dean, the Alumni and Development Advisory Board and the Board of Reading Real Estate Foundation.
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Oversee and monitor a comprehensive alumni relations strategy, including events, communications, social media, special interest group and volunteering.
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Ensure that all constituents of the alumni community are catered for from recent undergraduate to those who have graduated from Executive Education programmes.
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Be a strong ambassador for the Business School representing the School’s vision, strategy and achievements in a broad array of professional
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Develop a strategic programme of fundraising activity working with the Dean/Deputy Dean, the Alumni and Development Advisory Board (made up of senior alumni and key academics) and the Board of Reading Real Estate Foundation (RREF) (a separate charity within the University). Drive a high-level and impactful fundraising programme to agreed strategic priorities towards financial and other goals working with the University Campaigns and Supporter Engagement Office on major University fundraising campaigns and key prospects to generate significant donations. Ensure that programmes funded by donations (existing and planned) are successful, sustained and developed.
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Develop a programme of Stewardship activity, working closely with the University Campaigns and Supporter Engagement Office, to ensure that all donors, regardless of level, feel appropriately valued and thanked for their contributions.
Other •
Report to Henley’s Management Board and other boards/committees in the Business School and University, as required.
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Oversee the development and implementation of alumni and donor systems, policies and strategies.
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Have responsibility for all governance associated with the Reading Real Estate Foundation (RREF) including the appointment and reporting of trustees, annual reports and accounts and any other issues arising from its independent chartable status.
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Work collaboratively with the University’s Campaigns and Supporter Engagement Office to help achieve both the Business School’s and wider University’s objectives.
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Manage all budgetary responsibilities for the Office.
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Network effectively within the Higher Education and wider Charity sector to ensure that Henley is at the cutting edge of best practice in fundraising and supporter relations.
contexts, cultures and diverse business environments. •
Communicate the achievements to the relevant communities and engage others in the mission of the School such as supporting recruitment and acting as mentors.
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Manage, in a highly proactive and engaging manner, the School’s relationship with senior alumni who will typically be leading executives in businesses and organisations throughout the world.
Wider Business School Engagement •
Build on Henley’s external engagement and events programme to help raise Henley’s profile and develop opportunities for business development and fundraising, and to oversee the professionalisation of all events run by Henley.
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Work closely with other professional services across the Business School including Marketing & Recruitment, Executive Education and Henley Careers to ensure that the School is leveraging the opportunities to drive revenue and other business engagement.
Candidate Information Pack Director of Development, Alumni Relations & Engagement, Henley Business School
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Person Specification Skills required
Relevant Experience
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Ability to craft compelling strategies and the project planning and implementations skills to ensure successful completion (E)
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Proven experience of, and success in, corporate, major donor or trust fundraising, or in a high value sales environment (E)
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Outstanding interpersonal skills with the necessary listening, facilitation, negotiation and diplomatic skills to represent Henley Business School and the University at the highest levels (E)
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Proven experience of managing relationships with senior executives, business leaders and philanthropists (E)
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A rigorous and systematic approach to ensuring progress is being made across a range of clientfocused activities towards agreed financial and other goals (E)
Experience of creating and delivering a strategy with measurable outcomes
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Proven experience of writing and presenting effective, clear and persuasive proposals and reports (E)
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Outstanding written and oral communication skills both in internal and customer facing situations (E)
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Experience of corporate and public relations (E)
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High level of computer literacy (E)
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Experience of building and managing high performing teams (E)
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Ability to understand and engage with students, participants and alumni from across key Henley Business School subject areas (Management and Leadership, Finance and Accounting and Real Estate) at all levels, from Undergraduate to PostExperience. (D)
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Planning, organising and managing the delivery of successful business facing events (E)
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Experience of working with a wide range of colleagues from a variety of disciplines across a large and complex organisation (E)
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Experience of managing significant and complex budgets (E)
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Attainment •
Educated to degree level or equivalent (E)
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Fundraising, marketing or other related professional qualification (D)
Experience of leading a successful team in HE development and alumni relations (D)
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Experience of working in a fast-paced businessfacing environment at a senior level (D)
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Experience in at least one of the related fields of marketing or account management (D)
Knowledge •
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An excellent understanding of the Higher Education environment and the current issues concerning alumni relations and development (E) Excellent understanding of the broader business sector, including Henley Business School’s areas of strength i.e. Accounting, Finance, Leadership, Marketing, Real Estate etc. (E) Knowledge and understanding of UK and global trends in charitable giving (D)
Disposition •
Drive and an ability to seize opportunities, whilst combining entrepreneurial flair with the highest degree of probity and diplomacy (E)
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To have the confidence and interpersonal skills to operate effectively across a complex organisation (E)
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Proven ability to think creatively and strategically (E)
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Enthusiasm and energy to act proactively with the initiative, drive and commitment to work both individually and in a team as required (E)
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Collegiate and team player (E)
Other •
Demonstration of a personal commitment to, and belief in, education and research, especially in relation to business education (E)
Candidate Information Pack Director of Development, Alumni Relations & Engagement, Henley Business School
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Terms and Conditions Salary
Hours of work
A highly competitive remuneration package will be offered.
Out of hours work and travel, both in the UK and internationally, will be required due to the nature of the role, including some evenings and weekends. This is a professional and managerial job role and as such there are no specified hours of work, you will be required to work such hours as are necessary to carry out the duties associated with the post. Overtime is not payable, but time off in lieu may be taken where appropriate.
Pension The position will be superannuable under the terms of the Universities’ Superannuation Scheme Ltd. Annual leave 40 days annual leave per year of which 14 are scheduled bank holidays and University closure days.
This document outlines the duties required for the time being of the post to indicate the level of responsibility. It is not a comprehensive or exhaustive list and the line manager may vary duties from time to time which do not change the general character of the job or the level of responsibility entailed.
How to Apply Please apply by submitting a copy of your Curriculum Vitae (CV) and a covering letter highlighting your suitability for the position by email to: claire.reynolds@execucare.com For an informal conversation prior to applying to this role, please contact Execucare, the University’s executive search consultants: Joanna Logan Director Execucare +44 (0)20 3589 0467
Nicola Reames Director Execucare +44 (020-3621 1540
Candidate Information Pack Director of Development, Alumni Relations & Engagement, Henley Business School
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