Candidate Information Pack

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CANDIDATE INFORMATION PACK

Candidate Information Pack | Director of Advancement Services, University of Cambridge

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DIRECTOR OF ADVANCEMENT SERVICES


LETTER FROM ALISON TRAUB Dear Candidate,

influencing and negotiation skills,

leadership and management experience,

Thank you for your interest in the role of

proven skills in managing change and

Director of Advancement Services. This

transformation, and a demonstrable

is a key appointment to our Leadership

capacity to analyse, think critically and

Management team and we’re delighted to

strategically, and to promote innovation.

be working with Execucare to find the right person to join our team.

You will be joining an exciting, challenging, and rewarding place to work. This is an

This is a pivotal moment to join

environment for a leader who is keen to

Development and Alumni Relations

stretch themselves, relishes a challenge

at Cambridge. Our mission is to align

and wants to learn from others. For the

passion with priority, inspire generosity

right person, this is a fantastic opportunity

and contribute to the excellence of the

to work for a world-leading University and

Collegiate University. We value building

build transformational programmes and

relationships with all internal and external

partnerships.

stakeholders, and find agile solutions in a collegial, responsive and transparent way. We aim to embody excellence

at all levels, holding each other and

ourselves accountable for the decisions

we make and celebrating the results we achieve. And we believe in continuous

improvement, learning from our everyday

experiences so we can grow and achieve together.

The University of Cambridge has

had a long history of commitment to

philanthropy and success in fundraising.

The University and Colleges were among the earliest in the UK to recognise

the need for development and alumni relations professionals, which now

exceed 300 people across the University and 31 Colleges. We have undergone a

transformational change in our approach

to fundraising, embedding a new SchoolsBased partnership model in 2013 and

piloting a regional fundraising programme

based around key donor constituencies in the UK and abroad.

Our successful 800th Anniversary

campaign was the first in Europe to

raise over £1 billion. Building on this

momentum, the new £2 billion Campaign for the University and Colleges of

Cambridge launched publicly in 2015,

which was also the most successful year of fundraising in Cambridge’s history.

Candidate Information Pack | Director of Advancement Services, University of Cambridge

As one of the world’s best universities

in one of the UK’s most beautiful cities, we drive world-changing research and

teaching across an extraordinary range of

We look forward to speaking with you soon.

Best wishes

fields, all of which have been supported by

Alison Traub

partnership to achieve more together than

Development and Alumni Relations

philanthropy. We recognise the power of in isolation.

We seek to appoint an outstanding

individual to provide overall strategic direction to a comprehensive

Advancement Services Programme, encapsulating gift management,

information services and finance. Key qualities for success in this role include strong relationship building,

Executive Director


INTRODUCTION For 800 years the University of Cambridge has championed brilliant minds, facilitating collaboration and encouraging the creation of world-changing ideas. Cambridge scholars have identified the origins of the universe as well as the very building blocks of life, and the University has been home to the discovery of ground-breaking scientific breakthroughs such as humanized monoclonal antibodies, in-vitro fertilisation, the insulin molecule and DNA. The University of Cambridge is a world leader in science and technology and its practical application, and maintains a significant tradition in the arts, humanities and social sciences. Its research touches upon, and is relevant to, all aspects of life. The work of the University addresses questions as far-reaching and profound as how to tackle climate change and carbon emissions, the future of healthcare, global inequality and biodiversity. It is developing the technology of the future with significant research into machine learning, bioengineering and robust digital infrastructure.

Candidate Information Pack | Director of Advancement Services, University of Cambridge


ACADEMIC EXCELLENCE AT THE UNIVERSITY OF CAMBRIDGE The mission of the University of

Cambridge is to contribute to society

through the pursuit of education, learning and research at the highest international levels of excellence.

Providing teaching and an education

of the highest quality is central to the

University’s purposes. The Tripos system for the undergraduate degrees and the

distinctive personal attention given to all

The University of Cambridge is

students are essential components of

universities in the world. The University’s

of scale that provides a personal and

is built upon a long history of first-class

Colleges, combined with the scope and

collegiate system. Its principal goal is to

the Colleges’ facilities are at the core of

consistently ranked among the top five

the Cambridge experience. The genius

sustained pursuit of academic excellence

supportive focus for students in the

teaching and research within its distinctive

range of the University’s subject base and

continue to be in the foremost rank of

this endeavour.

research-led universities worldwide.

The University has nearly 10,000 staff,

approximately 17,600 students and assets of c. £220 million. Its total income in

2012 was £1.3 billion, when consolidated with the turnovers of the wholly-

owned Cambridge University Press and

Cambridge Assessment (the University’s external examination business).

The 2014 UK Research Excellence

Framework (REF) confirmed Cambridge’s position as one of the
world’s leading research institutions. The University

returned some 2,200 academics to the

REF: 47%
of its submissions were awarded the highest rating
 of 4* overall (world-

leading) and a further 40% of submissions rated 3* overall (internationally excellent).

Candidate Information Pack | Director of Advancement Services, University of Cambridge

The Collegiate University remains

committed to admitting the best students regardless 
of their background and,

at the undergraduate level, it invests

considerable resources both in widening

access and in financial support. Through the Cambridge Commonwealth and

Overseas Trust, significant funds are

also available for postgraduate students.

Attracting the very best research students from around the world to Cambridge remains a core strategic objective.


THE DEVELOPMENT &

ALUMNI RELATIONS OFFICE University of Cambridge Development and Alumni Relations is the fundraising, alumni and supporter engagement arm of the

University. It has responsibility for raising

major philanthropic gifts from alumni and non-alumni sources; for encouraging

lifelong relationships and building links between the University, its alumni and

supporters; for ensuring that the worldwide community of over 200,000 alumni is

well-informed about the development of the University and equipped to be

effective ambassadors and advocates; and for communicating persuasively with all audiences to satisfy these objectives.

Vision

In Autumn 2015, the University of

We are a trusted partner who is driven by the mission of the University and Colleges of Cambridge, to execute a transformative programme of philanthropy and alumni engagement.

fundraising campaign to date. The Dear

Mission

Cambridge launched its most ambitious World... Yours, Cambridge Campaign for

the University and Colleges of Cambridge seeks to raise £2bn to attract the

brightest minds, create the most inspiring

environment for world-class research, and enable Cambridge to continue to respond to the world’s greatest challenges. By the end of October 2018, £1.29 billion has

already been raised. For more information

on the Campaign, please visit cam.ac.uk/ YoursCambridge.

Cambridge in America (CAm) is the

fundraising and alumni and supporter

We align passion with priority, inspire generosity and contribute to excellence of the Collegiate University.

Passion: Inspired by Cambridge

We are enthusiastic about making a difference in the world through creative and innovative approaches, which support philanthropy and alumni engagement at Cambridge.

Respect: Champion Each Other

We work together to build a nurturing community where we listen, trust and empower each other, so we can grow and achieve.

Collaboration: Work in a Spirit of Partnership

in the most developed philanthropic

We build relationships with all internal and external stakeholders, and find agile solutions in a collegial, responsive and transparent way.

www.cantab.org/). The Development and

Accountability: Be Brave and Honest

engagement arm for Collegiate Cambridge market globally, the United States. (http:// Alumni Relations office and CAm work

collaboratively with each other and their advancement counterparts in the 31

Colleges to maximise the philanthropic

opportunities for the Collegiate University.

Candidate Information Pack | Director of Advancement Services, University of Cambridge

We take personal responsibility for our work and are results-oriented. We actively engage in discussions and commit to decisions once they are made.

Excellence: Lead by Example

We apply our expertise in the pursuit of excellence, and believe in continuous improvement, learning from our everyday experiences.


THE ROLE IN CONTEXT This new senior leadership role provides a rare opportunity to join one of the world’s leading higher education institutions as part of a dynamic and innovative

team, delivering upon the University

of Cambridge’s significant fundraising potential.

Development and Alumni Relations

continues to progress with a number

programmes impacting all aspects of the organisation. The Advancement

Services programme will provide an

information, intelligence and technology infrastructure that supports evidence-

and information management, financial and

for philanthropic giving and alumni

and alumni aspirations of the University.

The role holder must demonstrate an

data systems to underpin the fundraising The role holder will lead, deliver and evaluate the Advancement Services

based decision making to harness potential

FINANCE

engagement.

GIFT SERVICES &

INFORMATION

DATA SUPPORT

SERVICES

ability, and willingness, to work in a rapidly changing organisation and, as part of the

• FINANCE MANAGER

for the creation and adoption of new

• SENIOR ACCOUNTS CLERK

strategy using international best practice to

change process, to be an active advocate

fundraising and alumni engagement

methods and practices within Development

University’s considerable ambitions.

Cambridge in America. S/he will drive the

management and data support, information

Services and promote Cambridge as a

infrastructure management.

This role provides an excellent opportunity

support and strengthen the philanthropic

DIRECTOR OF ADVANCEMENT SERVICES

of significant business transformation

The Director of Advancement Services is responsible for providing world-class gift

ORGANISATIONAL CHART

• ACCOUNTS CLERK

• HEAD OF GIFT SERVICES & DATA SUPPORT

• HEAD OF INFORMATION SERVICES

• SETTLEMENT OFFICER

• SENIOR QUALITY ASSURANCE ADMINISTRATOR

programmes, so as to deliver on the

and Alumni Relations, the Colleges and

• SETTLEMENT COORDINATOR

Specific responsibilities include gift

creation of best practices for Advancement

• GIFT SERVICES ADMINISTRATOR X2

services, financial and data analysis, and

leader in the sector.

• DATA SUPPORT ASSISTANT X3

The Director of Advancement Services

for an individual looking to have a major

• AMICUS OPERATIONAL IMPROVEMENT MANAGER

organisational strategic and operational

institution.

• PROJECT MANAGER

plays a key role in the development of

personal impact on a world-renowned

plans utilising reporting and data insights,

• PROJECT COORDINATOR & BUSINESS ANALYST

and innovation.

• AMICUS HELPDESK LEAD X2

with a particular emphasis on efficiencies

• TRAINING SUPERVISOR • PROJECT COORDINATOR

Candidate Information Pack | Director of Advancement Services, University of Cambridge

• SENIOR DATA SUPPORT ADMINISTRATOR

• TECHNOLOGY MANAGER • TECHNICAL DEVELOPER X5

• OPERATIONS MANAGER • OPERATIONS ADMINISTRATOR X2 • OPERATIONS ASSISTANT X2


PERSON PROFILE EDUCATION AND QUALIFICATIONS

SKILLS

• Bachelor’s degree, advanced degree preferred.

• Strong project management, organisational and analytical skills and ability to initiate, monitor, evaluate and advance strategic plans that support the University’s mission and contribute to the overall goals and objectives of the fundraising program.

EXPERIENCE • 10+ years of progressively responsible leadership experience in major gift fundraising, prospect development, business analysis development services, and /or equivalent combination of education and relevant experience, preferably in higher education. • Minimum of 5 years successful supervisory experience required, demonstrated leadership and team-building skills.

• Highly-developed interpersonal skills and excellent oral, written and presentation skills. • Demonstrable capacity to analyse, think critically, strategically and to innovate, both to promote innovation and resolve/respond to problems • Proven skills in managing change and transformation; strong project management skills.

• Track record of exceptional project management and customer services skills.

• High level of computer proficiency required, must have working knowledge of research databases, relational databases and other technology tools, as well as expert knowledge of the Windows environment.

• Demonstrated ability to develop good working relationships with internal and external constituency groups.

• Ability to envision the use all technical tools in concert to their fullest potential for development program effectiveness.

• Experience with information systems and data management. • Demonstrable experience of managing the finance function in a dynamic and complex organisation. • Demonstrated ability to manage sensitive information with the highest degree of confidentiality. • Knowledge of and adherence to ethics and best practice statements by CASE and other appropriate associations. [desirable]

Candidate Information Pack | Director of Advancement Services, University of Cambridge


TERMS AND CONDITIONS LOCATION

1 Quayside, Bridge Street, Cambridge, CB5 8AB

SALARY

£71,404 - £90,411 In exceptional circumstances, it may be possible to offer a supplement to the salary range of up to

£100,000 for a 5-year period. Any such supplement would be awarded on the basis of a demonstrable history of exceptional achievement and is entirely at the discretion of the University.

HOURS OF WORK

There are no conditions relating to hours and times
of work but you are expected to work such hours
 and days as are reasonably necessary for the proper performance of your duties. Your times of work should be agreed between you and your line manager.

LENGTH OF APPOINTMENT

Permanent

PROBATION PERIOD

9 months

ANNUAL LEAVE

33 days plus Bank Holidays, but including fixed periods at Christmas when the Department/office is closed. The period for calculating entitlement to annual leave in any particular year is the academic year i.e. 1 October to 30 September.

PENSION ELIGIBILITY

Universities Superannuation Scheme (USS) Pension scheme details are available on the University

web pages at: www.admin.cam.ac.uk/offices/pensions/schemes.html. Information about the legal

requirement for the University to automatically enrol its eligible jobholders into a qualifying workplace pension scheme from 1 March 2013 is available at: www.admin.cam.ac.uk/offices/pensions/ autoenrolment/. RETIREMENT AGE

The University does not operate a retirement age for unestablished academic staff/unestablished

PRE-EMPLOYMENT

The University has a legal responsibility to ensure that you have the right to work in the UK before you

CHECKS

academic-related staff.

can start working for it. If you do not have the right to work in the UK already, any offer of employment

it makes to you will be conditional upon you gaining it. If you need further information, you may find the Right to Work page within the Applying for a job section of the University’s Job Opportunities pages helpful (please see www.jobs.cam.ac.uk/right/have/).

Candidate Information Pack | Director of Advancement Services, University of Cambridge

HOW TO APPLY For further information and to apply for this role, please visit:

www.execucare.com/jobs/cip/1451


EQUALITY OF OPPORTUNITY AT THE UNIVERSITY The University is committed to a proactive approach to equality, which includes

supporting and encouraging all under-

represented groups, promoting an inclusive culture and valuing diversity. Selection

decisions are made based on personal

merit and an objective assessment against the criteria required for the post. The

University does not treat job applicants or

members of staff less favourably than one another on the grounds of sex (including

gender reassignment), marital or parental status, race, ethnic or national origin,

colour, disability (including HIV status),

sexual orientation, religion, age or socioeconomic factors.

There are various diversity networks to

help progress equality; these include the

Women’s Staff Network, the Disabled Staff Network, the Black and Minority Ethnic Staff Network and the Lesbian, Gay,

Bisexual and Transgender Staff Network.

Information if you have a Disability The University welcomes applications

from individuals with disabilities and is committed to ensuring fair treatment

throughout the recruitment process. It will make adjustments to enable applicants to compete to the best of their ability

wherever it is reasonable to do so, and,

if successful, to assist them during their employment. Information for disabled applicants is available at http://www.

admin.cam.ac.uk/offices/hr/staff/disabled/.

You are encouraged to declare any

disability that you may have, and any

reasonable adjustments that you may

require, when applying for the role. This

will enable the University to accommodate your needs throughout the process

as required. However, applicants and

employees may declare a disability at any time.

In addition, the University was ranked in the top 100 employers for lesbian, gay and bisexual (LGB) staff in Stonewall’s Workplace Equality Index 2013 and

holds an Athena SWAN bronze award at organisation level for promoting women

in Science, Technology, Engineering and Medicine.

Candidate Information Pack | Director of Advancement Services, University of Cambridge


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