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Candidate Information Pack | Development Manager, Nottingham Trent University
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CANDIDATE INFORMATION PACK DEVELOPMENT MANAGER
WELCOME LETTER Nottingham Trent University (NTU) has
Increasingly, our research has a global
team. We recently launched Phase I of
a reputation as one of the UK’s most
impact, with 90% judged to be world-
Inspiring Minds, our first comprehensive
innovative and effective higher education
leading, internationally excellent or
major campaign, and are developing a
institutions.
internationally recognised. It drives
new alumni and community engagement
We are proud to have been named
innovation not only in our curriculum
strategy.
University of the Year 2017 by Times
but also in the businesses, community
The Development Manager will be a key
Higher Education, and Modern University
organisations and public sector
member of the University’s Development
of the Year in the Times and Sunday
enterprises with which we partner.
and Alumni Relations (DAR) team and
Times Good University Guide 2018. We
In recent years, we have secured circa
play an integral part in the delivery of its
achieved TEF Gold standard in 2017 and
£40m in external research funding,
mission and philanthropic income targets.
recorded some of the highest student
and we host a range of internationally
The post holder will be responsible
satisfaction levels in the country in the
renowned research groups that are
for developing and stewarding long-
last National Student Survey.
developing solutions to major societal
lasting relationships with individual,
We celebrated 175 years since our
challenges, such as the sustainable
corporate and foundation donors, and
founding college first opened its doors
management of natural resources,
securing significant financial support. As
in 1843 – one of the highlights from
improving our response to behavioural
part of the philanthropy team and the
an exceptional year, having climbed 18
addictions and pioneering new
University’s DAR function you will be
places to become the 16th UK university
approaches to fighting cancer.
an essential member representing the
in The Guardian University Guide 2019 – a
As the University is preparing to launch
“Major Gifts” function and being integral
league table that is based on ratings in
its new strategic plan - NTU2025, we
to its success.
the areas that matter the most to young
remain in a strong position to continue to
This is an exciting opportunity to join a
people, such as student satisfaction and
invest for the future and re-envision what
dynamic and ambitious team, helping
employment outcomes.
it means to be an elite university in the
to ensure success in achieving and
These accolades reflect our ambition
21st Century.
exceeding campaign targets, fulfilling our
to transform the life chances of young
Our alumni, friends and partners have
mission to shape lives and society.
people who study with us. More than four
always played a critical role in realising
If our plans excite you, we look forward to
out of five of our 2017 graduates were
our ambitions, and it is a particularly
hearing from you.
in a graduate job or training six months
exciting time to be joining the
Magdalena Douleva
after leaving university.
Development and Alumni Relations (DAR)
Director of Development & Alumni Relations
Candidate Information Pack | Development Manager, Nottingham Trent University
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NOTTINGHAM TRENT UNIVERSITY TODAY
Candidate Information Pack | Development Manager, Nottingham Trent University
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INNOVATING SINCE 1843 Nottingham Trent University (NTU) is a modern and forward-looking institution that makes an important contribution to the social, cultural, and economic wellbeing of the city, county and wider region. We have a long and proud history of being an active member of the community, and our roots trace back to the Nottingham Government School of Design, which was established in 1843 and helped drive innovation and skills to ensure the prosperity of the textiles
industry across the region. Today, the University boosts the UK economy by more than ÂŁ900 million a year and generates 10,500 jobs. We support our students to develop the knowledge, skills, and confidence to play the positive role in society that they choose for themselves. A quarter of our students come from low-income families. At the same time, NTU has one of the strongest graduate employment records of any university in the UK. Furthermore, we work with approximately 30,000 schoolchildren every year, and those who take part in our outreach programmes are twice as likely to apply to and succeed at university. The combination of academic depth, vocational relevance, close links with employers, and sector-leading teaching and learning innovations, enable the University to equip our students with the capabilities they need to thrive. For employers, it means an expansion of the talent pool. For society, it leads to enhanced community cohesion. All of this sets the University and our students apart.
Candidate Information Pack | Development Manager, Nottingham Trent University
Our exceptional teaching is underpinned by world-class research and excellent scholarship. The University hosts a range of internationally renowned and worldleading research groups across our eight schools. The innovative, practical solutions we have provided to major societal
challenges have had an enduring impact on people’s lives, both in the UK and across the globe. These include breakthroughs in 3D X-ray imaging and airport security, identifying new methods to treat some of the most widespread types of cancer, and pioneering work in the management of natural water resources.
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CREATING THE UNIVERSITY OF THE FUTURE AND NTU2025 However, the university of the future does more than just educate students. It plays a vital role in the economic, cultural, and social sustainability of its city and region. While we are proud of our achievements, we know we cannot afford to rest on our laurels. Over the coming years, we anticipate significant shifts in students’ and employers’ expectations, and the skills and knowledge that young people will need to thrive in tomorrow’s world. Our new strategy NTU2025, to launch in the academic 2019/2020, seeks to re-define what it means to be an elite university in the 21st Century.
Candidate Information Pack | Development Manager, Nottingham Trent University
REALISING OUR VISION To date, philanthropy has played a key role in helping the University connect employers’ needs and students’ aspirations, with NTU securing more than £23 million for the twelve years 2006 – 2018. We are now entering the next phase of our development, and private support will play an increasingly important part in our funding mix. We have recently launched the first phase of a major strategic fundraising campaign, which will unfold over the next five to seven years, and will allow us to strengthen our impact, and mobilise our community of more than 200,000 alumni, friends, corporate and foundation partners.
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DEVELOPMENT & ALUMNI RELATIONS AT NOTTINGHAM TRENT UNIVERSITY Since the appointment of Professor Edward Peck as Vice-Chancellor in August 2014, the University has developed and launched an institutional strategy that embraces the opportunities and addresses the challenges presented by the new environment for higher education. The University has invested more than £25 million in the delivery of this strategy, and is currently preparing to launch its new strategic plan NTU2025, which will continue to place a strong emphasis on ensuring we can attract and retain exceptional talent at all levels to drive forward our progress.
Our institutional plans also call for a step-change in our fundraising and alumni and supporter relations. Following a review of our external engagement in 2016, the University Executive Team approved additional investment in strengthening the Development and Alumni Relations team. Magdalena Douleva was appointed Director of Development and Alumni Relations in late 2016, to lead an ambitious programme that will match the aspirations of the University. Magdalena brings extensive strategic fundraising and constituency relations experience from a breadth of institutions and organisations worldwide, including University College Dublin, Rotterdam School of Management, American University in Cairo, and Christian Aid. In 2018, NTU successfully recruited two new senior leadership roles within DAR: Head of Philanthropy and Head of Alumni Relations and Regular Giving.
Candidate Information Pack | Development Manager, Nottingham Trent University
Creating a step change in philanthropic income the philanthropy team will be at the forefront of cultivating and increasing income from Individuals, Corporates and Trusts and Foundations. Reporting to the Head of Philanthropy and working closely with DAR and University colleagues, this is an exciting opportunity to join a dynamic and ambitious team, helping to ensure success in achieving and exceeding campaign targets. You will be an essential member of a team of five colleagues, representing the “Major Gifts” function of DAR and being integral to its success The ideal candidate for this position will have substantial experience in a major gifts fundraising/high-end sales role, alongside excellent verbal and written communication skills. They will be a strong team player working well both collaboratively and independently, whilst retaining a focus on achieving targets. Crucially, the successful candidate will have a proven ability
to influence and communicate at the highest levels, in order to champion the University’s Philanthropic campaign. The University wishes to underline its wholehearted commitment to philanthropy and the importance it places on alumni, supporter and community engagement as part of its future.
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DEPARTMENT STRUCTURE DIRECTOR OF DEVELOPMENT & ALUMNI RELATIONS OPERATIONS COORDINATOR & PA TO DIRECTOR
HEAD OF PHILANTHROPY
DEVELOPMENT MANAGER
HEAD OF ALUMNI RELATIONS & REGULAR GIVING
REGULAR GIVING MANAGER
DEVELOPMENT MANAGER
REGULAR GIVING COORDINATOR
SENIOR DEVELOPMENT OFFICER
REGULAR GIVING ASSISTANT
DEVELOPMENT OFFICER
ALUMNI RELATIONS MANAGER
ALUMNI RELATIONS OFFICER
HEAD OF DEVELOPMENT OPERATIONS & INSIGHT
INFORMATION OFFICER
PROSPECT DEVELOPMENT MANAGER
SUPPORTER RELATIONS & STEWARDSHIP COORDINATOR
ALUMNI RELATIONS COORDINATOR X 6 DEVELOPMENT SERVICES ASSISTANT ALUMNI RELATIONS ASSISTANT X 2 DATABASE ASSISTANT SOCIAL MEDIA COMMUNICATIONS ASSISTANT
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CITY OF NOTTINGHAM Nottingham is a dynamic and cosmopolitan city in the heart of England and home to around 750,000 people. If you are already based in the East Midlands, you will know about the fantastic lifestyle Nottingham offers its inhabitants. Combining a bustling city and a glorious countryside, this spectacular region boasts a £12.1 billion economy that has been steadily growing over the last ten years. As the East Midlands’ premier commercial, retail, financial and business centre, Nottingham plays a distinctive role in the UK’s national and regional economic growth, and can offer a London standard of living. The city is rapidly developing and benefitting from major regeneration projects, in which the University is playing a vital part, with £1 billion currently being spent on making the transport and business infrastructure truly world-class. Nottingham’s central location, vibrant social life, cultural gems and stunning countryside – all at affordable prices – make it one of the most desirable places in the country to live and work.
Nottingham’s cultural life is further enhanced by a diverse array of new events and activities celebrating its rich heritage, including the legacy of former Nottingham residents and literary giants Lord Byron, D H Lawrence and Alan Sillitoe. Getting around Nottingham could not be simpler, with a compact city centre, a tram system and pedestrianised streets that are easy to navigate. From the UK’s oldest tavern to a host of restaurants including Michelin-starred Sat Bains, there is something for every taste. If shopping is your passion, then you are in for a treat as retail options have seen Nottingham ranked 5th in the UK for the quality of our retail experience. For those who prefer sport, you would not be short of choice. Home to two football clubs, the world-famous Trent Bridge cricket ground, plus the National Water Sports Centre and many country parks, Nottingham is as varied as it is lively. Unsurprisingly, many of our students and staff play for their local sports clubs, while many more enjoy the natural landscapes of Sherwood Forest Continues on next page
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CITY OF NOTTINGHAM (made famous by the legend of Robin Hood), or the beautiful Peak District, both just a short drive away.
Nottingham punches above its weight when it comes to culture as well. Locals and visitors can enjoy the city’s flourishing arts scene, including visual arts, music, theatre, cinema, literature and entertainment. For a true Nottingham experience, step into one of our cultural institutions – the Nottingham Playhouse, the New Art Exchange, the Royal Concert Hall, Theatre Royal, or Nottingham Contemporary, dip into one of the museums, or explore the network of caves that run underneath the city.
With living expenses being around 5% to 7% lower than the UK average, you will find your income goes that little bit further in Nottingham. Whether you are looking to buy or rent, property across the city stretches from airy loft conversions in the city’s historic Lace Market, to modern riverside apartments. For a family-friendly area, West Bridgford, Mapperley or Beeston, or perhaps one of the gothic Victorian mansions in the Park Estate might suit your needs.
These are some of the reasons the city is home to major UK companies and to one of Europe’s largest life science business incubators with over 200 businesses employing more than 600 people in cutting-edge industries of advanced biopharma and medical technologies. With Liverpool and Manchester on your doorstep, there is no more convenient place in the country to call home. Efficient rail links will take you to a multitude of UK destinations, while the East Midlands airport means that you can be in any European city within a couple of hours.
Candidate Information Pack | Development Manager, Nottingham Trent University
Nottingham is also a young city with two world-class universities and 60,000 students. More than half (54%) of the population in Nottingham hold a degree-level qualification, and 59% of the jobs in Nottingham are in Knowledge Intensive Industries, significantly above the UK average.
At Nottingham Trent, we want our people to enjoy a good work-life balance and to thrive, which is why the University is confident that you will find what you are looking for in Nottingham.
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JOB DESCRIPTION PURPOSE
PRINCIPAL DUTIES & RESPONSIBILITIES
The post holder will be responsible for developing and stewarding long-lasting relationships with individual, corporate and foundation donors, and securing significant financial support.
• To engage and involve potential donors and make fundraising approaches in face-to-face meetings, in collaboration with colleagues in DAR and the wider University;
As part of the University’s Development and Alumni Relations (DAR) office you will be an essential member of a team of five colleagues, representing the “Major Gifts” function within DAR and being integral to its success.
• To be knowledgeable about the University and its ambitions and goals;
Reporting to the Head of Philanthropy and working closely with DAR and University colleagues, this is an exciting opportunity to join a high-performing, dynamic and ambitious team, helping to achieve campaign targets and wider objectives. Special requirements: The post holder may be required to work occasional out of hours and weekends. All staff are expected to comply with the University’s Health and Safety and Equal Opportunities policies in the performance of their duties. N.B. The post holder may be required to undertake any other duties, which may reasonably be required as within the nature of the duties and responsibilities of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into the Job Description in specific terms.
• To work with DAR colleagues on the identification, research and development of potential donors in order to raise significant philanthropic funding for University approved priorities;
• To develop clear written solicitation plans and strategies for prospective donors; • To conduct face-to-face gift requests with existing and potential donors from an agreed portfolio of prospects, meeting activity and financial targets and focussing on five- and six-figure gifts; • To work with colleagues in the preparation and development of high-quality written proposals and presentations, including delivery, negotiation and successful conclusion; • To negotiate and create donation agreements in line with University procedures; • To ensure that donors receive stewardship appropriate to their support, sustaining positive relationships with donors in line with the DAR donor stewardship strategy; • To ensure all philanthropic income is handled in the most tax efficient manner; • To ensure that the University's relationship with existing and potential donors is recorded accurately using the Raiser's Edge database; • To support the Head of Philanthropy in the preparation of briefing papers and fundraising proposals, as required; • As appropriate, to work with other DAR colleagues to provide input in specific fundraising campaigns, including telephone fundraising, direct mail, on-line giving, legacy giving, etc.; • To collaborate with academic and professional services colleagues across the University to maximise opportunities for the development of fundraising activities; • To attend fundraising events, Distinguished Lectures, graduation ceremonies and other events representing the University as required. • To self-manage diary appointments and meetings.
Candidate Information Pack | Development Manager, Nottingham Trent University
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PERSON SPECIFICATION QUALIFICATIONS & EDUCATION
KNOWLEDGE
SKILLS
• Educated to degree level
• Thorough understanding of current theory and practice within the context of fundraising and alumni relations or a high-end sales environment
• High level of personal presentation and excellent verbal and written communication skills
• A professional qualification in a related area (fundraising, marketing, etc.) * • Evidence of further study or relevant professional training, and ongoing professional development *
• Comprehensive understanding of the fundraising mix and, in particular, strategies for securing major gifts/relationship-based fundraising/high-end sales
EXPERIENCE
• Familiarity with marketing principles of targeting and segmentation
• Substantial experience in a major gifts fundraising/high-end sales role
• Expertise in using CRM software to manage relationships with donors/customers
• Proven record of personally soliciting and securing major gifts/high-end sales
• Interest in and commitment to raising funds for Higher Education
• Experience of managing relationships with multiple stakeholders in a complex environment, including senior colleagues such as directors, trustees and CEOs
• Familiarity with the gift request process as it relates to major donors, including identification, research and development of strategies for approaching a varied portfolio of donors *
• A proven record of working to and achieving agreed targets and outcomes • Experience of working as a major gifts fundraiser within a University * • Significant sustained track record of securing major gifts from individuals, companies or corporate partners, trusts and foundations *
• Knowledge of the legislative framework in connection with donations and data – taxation legislation, fundraising regulation, General Data Protection Regulation (GDPR), etc. * • Knowledge of the strategic aims and ambitions of Nottingham Trent University *
• Experience of writing high-value proposals *
• Familiarity with the higher education sector generally *
• Fundraising experience within a major campaign *
• Understanding of the ethos of giving to the higher education sector *
• Experience of working with companies and corporate partners to secure philanthropic support *
• Knowledge of local and international fundraising trends *
Essential Competencies
• Ability to operate and influence at a senior level • Ability to use tact and discretion • Well-developed proposal/copy writing skills and ability to tailor messaging to a range of audiences • Self-motivation and the ability to work on own initiative and constantly maintain a drive for success • Ability to manage multiple activities and to prioritise under pressure of time and resources • Ability to solve problems creatively and tackle challenges with enthusiasm and pragmatism • Ability to prioritise and manage own work and time • Ability to work calmly under pressure • Creative outlook and innovative approach to fundraising * • Ability to adapt to different circumstances and environments *
*Desirable
Team working Leads aspects of teamwork, seeking and implementing improvements to the team’s outputs/service and developing colleagues within the team. Supportive and collaborative.
Customer focus Provides a quality service that is reviewed and developed regularly. Anticipates customer needs. Actively seeks feedback on services from customers and makes appropriate changes to service and to underpinning policy/ strategy.
Communicating & influencing Communicates effectively with a diverse range of internal and external stakeholders and audiences, influencing and negotiating change. Persuasive negotiator. Networks internally to keep ahead of developments.
Entrepreneurial & commercial focus Identifies and progresses business opportunities and opportunities for collaborative working externally and internally. Challenges assumptions and the status quo in order to enhance competitive advantage. Thinks creatively to maximise engagement. Tracks competitor activity.
Creativity & innovation Seeks out, reviews and implements new ways of working to improve delivery of service. Innovative outlook in order to maximise opportunities and influence positive outcomes.
• Knowledge of Raiser’s Edge software *
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ADDITIONAL INFORMATION TERMS AND CONDITIONS OF EMPLOYMENT Nottingham Trent University is seeking an exceptional individual and will offer an attractive salary, commensurate with experience, for a highly talented post holder in this role. The University offers generous annual leave and pension, and a range of other benefits. ADDITIONAL BENEFITS AVAILABLE TO ALL STAFF The University’s Flexible Benefits provide a range of services discounts and offers to University staff and their families, paid for via monthly deductions direct from salary. Please visit the University site for up-to- date information HERE. EQUALITY OF OPPORTUNITY POLICY The University is committed to embedding equality and inclusion in all of its practices and aims to establish an inclusive culture, that celebrates diversity, is free from discrimination and based on the values of dignity and respect. HOW TO APPLY For further information and to apply for this role, please click HERE.
Candidate Information Pack | Development Manager, Nottingham Trent University
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