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IMPORTANT REGISTRATION INFORMATION
REGISTER BY MAY 5 AND SAVE $8*
Five Easy Ways To Register
Register Online www.fairfaxcounty.gov/parks/parktakes. Browse online listings, check class enrollment and register.
Talk to an Operator 703-222-4664
Mon. – Fri., 9 a.m. – 4 p.m. Please have class activity codes handy when you call.
Fax it 703-631-2004
Registration processing begins April 25 for faxed forms. Forms received prior to April 25 are held until that date. Sorry! Due to volume, we cannot confirm fax receipt. Allow 3-5 days for processing.
Mail It
Send completed forms to FCPA/Parktakes, P.O. Box 4606, Fairfax, Va. 22038.
Mailed registration processing begins April 25. Forms received prior to April 25 are held until that date. Allow 3-5 days for processing.
Walk-In Registration
Walk-in registration begins May 8 . Visit our Walk-in Registration Office in the Herrity Building, 12055 Government Center Parkway Suite 105. Hours: 9 a.m. - 4 p.m., Monday - Friday.
CAN’T FIND YOUR ACCOUNT?
How do I Create an Account?
• Go to the Parktakes Online website, and click the Create Account button on the top right of the screen.
• Fill in the New Customer form.
• After completing the form, click on Create Account.
How do I Recover my Account?
• Go to the Parktakes Online website, and click the Login button on the top right of the screen. Follow the on-screen link to Recover Your Account. Then, simply enter your email address in the field. Check your inbox for a message with a temporary password. You can then use your email address and temporary password to log in, create a new password and update your information.
• If your email address is not on file, you will receive a message stating the email address you entered in the system is not found or is invalid.
If you are unable to reset your password, you may need to add an email address to your account. For assistance, please email PTOnline@fairfaxcounty.gov for assistance.
Confirmation
Confirmations are sent by email to customers who register online. To check your registration status, click on Your Account then Your Signups at Parktakes online or call 703-222-4664. Refunds are not given for a missing/lost/not received confirmation.
Holiday Closings
Any exception to regular schedules will be announced by the instructor at the first class.
In The Event Of Bad Weather
The Park Authority follows Fairfax County Government closures, rather than public school closures.
• Classes held at school locations may be canceled, even when classes at Rec Centers and other Park Authority and Government locations are running. To check for weather related cancelations, visit www.fairfaxcounty.gov/parks or call the Park Authority inclement weather information line: 703-324-8661.
• Cancelation information is also communicated via local TV and radio stations and Fairfax County government cable channels 16 and 21.
• Cancelations for classes held at vendor locations are made independently. Please call the location where the class is being held.
• For tour cancelation information, call the tours hotline, 703-324-8687.
Refunds
• FCPA will automatically post a full credit to your account when a class or program is canceled in its entirety. If the FCPA cancels individual meetings due to inclement weather or other circumstances, your account will be credited at the end of the program session for any classes not made up.
• FCPA will issue a full refund when a class or program is changed by FCPA, and the change makes it impossible for the customer to continue with the class.
• Refunds or class credits are not issued for missed individual meetings for classes, camps, workshops, programs, or trips due to personal schedule conflicts or illness.
When a customer cancels a registration, the following fees apply per registration: Classes
• Request received 14 or more days prior to the start date - full refund.
• Request received 13 or fewer days prior to the start date - $15 processing fee applied.
• Request received on class start date - refund minus cost of one class and $15 processing fee.
• Request received after start date - prorated refund based on number of classes and $15 processing fee.
• Requests for refunds must be submitted prior to the end of the session.
Camps/Workshops
• Transfer and refund requests must be received 14 days prior to the camp start date. A $25 processing fee per session will be deducted.
• Request received 13 or fewer days prior to the start date - no refund.
Day Trips and Tours
• Request received 14 or more days prior to the trip date - full refund.
• Requests received 13 or fewer days prior to the trip date - no refund.
Class Transfers
Not the right class? Call for transfer options before the second class meets: 703-222-4664
Please Note: Classes, Camps, programs and Workshops are subject to change without notice.
Senior Discounts
Fairfax County and Fairfax city residents age 65 or older get a 35% discount. This applies to CODED activities only. Not included: Day Trips and Tours, Pilates lessons, FallProof, gravity lessons, per family fees and programs priced $45 or less.
*Early registration discount
Does not apply to activities without catalog ID’s, events, re-advertised tours, scout programs, camp extended care, per family fees or classes priced $45 or less.
SCHOLARSHIPS AND PUBLIC ASSISTANCE $15 PROCESSING FEE APPLIES
Scholarships for one coded class per quarter are available for dependent children of Fairfax County residents who receive public assistance. A $15 processing fee applies for each scholarship class and is refundable only if Fairfax County cancels the program. Students must pay any supply fees.
Note: No scholarships are offered for camps, workshops, day trips/tours, vendor-provided programs, FallProof, TRX or Pilates Allegro lessons. Required documentation: A verification letter from the assisting agency must accompany the scholarship request form and include eligibility dates and the name of the family member who will receive the scholarship. Eligible forms of public assistance are:
• Medicaid
• Free lunch verification from Fairfax County Public Schools
• SNAP (food stamps)
• TANF
• WIC
• Head Start
• FAMIS
REGISTER FOR SCHOLARSHIPS:
1. Complete a scholarship eligibility form at www.fairfaxcounty.gov/parks/scholarships and submit it online, by fax or by mail.
2. Once you receive a scholarship confirmation receipt to your account, you may register for classes via phone, fax, mail, in person or online at www.fairfaxcounty.gov/parks/parktakes.
Senior Adults and Adults with Disabilities
Senior adults and adults with disabilities who meet the following income guidelines are eligible to receive a scholarship for one class per quarter:
• $16,700/one person
• $22,500/family of two
• $28,300/family of three
• $34,100/family of four
• $39,900/family of five
• $45,700/family of six call 703-222-4664.
For each additional person, add $5,800 to determine maximum annual income for eligibility.
9
TOTAL (PAY THIS AMOUNT): Total lines 5-8. Pay this amount. Make checks payable
8 Class Scholarship Donation: Add any amount you wish to donate. Fairfax County Park
Foundation will send written confirmation of a tax deductible donation of $10 or more. +
Out-of-County Registration Fee: Add $15 per catalog ID for activities priced $46 and
6
Deduct House Account Credit: Deduct any credits received on this line –
5 SUBTOTAL Line 3 minus line 4 =
4 catalog ID, re-advertised tours, scout programs or classes priced $45 or less.
Early Registration Discount per Class: Deduct $8 for each activity code submitted residents of Fairfax County and Fairfax City age 65 or older are eligible. Not included: Day 3
SUBTOTAL Line 1 minus line 2 = –
Trips and Tours, Pilates lessons, FallProof, Gravity lessons or classes priced $45 or less. See
0.35 to calculate 35% senior discount. Do NOT round off cents. Write result in line 3. Only senior discount section on next page. Line 1x 0.35 = Seniors Only information
Requires $15 processing fee
• Check one: q I ncome-Eligible Senior or Income-Eligible Disabled Adult q Public Assistance Recipient (attach verification ) See scholarship