Connect with Council

COMMUNICATING WITH COUNCIL

Federation Council engages with the community to understand important issues and consider improvements we can make to ensure our residents’ voices are heard.

Information obtained from the community provides Council with access to a wider source of information, as well as potential solutions to local issues. Engaging with Council also allows us to provide the community with information on why decisions were made and any related limitations or opportunities that may exist within these decisions.

We encourage you to work with us to help deliver the best possible outcomes for the community. Having effective communication channels and ways you can provide your say on projects, services and future plans strengthens the link between Council and the community and results in quality decision making. Our Customer Service Team is a great source of local knowledge and are happy to help you. You can visit them at one of our four offices at Corowa, Howlong, Mulwala and Urana.

Alternatively, you can call them on (02) 6033 8999 Monday to Friday from 8:30 am to 5:00 pm. If you need to contact Council after hours please call 1800 110 088.

A central customer service system is used to lodge requests and report issues identified by residents.

To lodge an online Customer Request visit the Council website.

You can email Council at council@federationcouncil.nsw. gov.au

You can mail Council by writing to General Manager Federation Council PO Box 77, Corowa NSW 2646.

For more information about the many ways we serve our community and how we can assist you, please visit the Council’s website.

We encourage you to work with us to help deliver the best possible outcomes for the community.

ONLINE CONNECTION

There are a number of ways to stay connected with the Federation Council online, and get the latest news and information.

www.federationcouncil.nsw.gov.au www.facebook.com/FederationCouncilNSW You Tube – Federation Council

Council in conjunction with the Federation Youth Council host a youth focused Facebook page, I Am Federation.

www.facebook.com/Iamfederation

The tourism team at Council keep visitors and locals up to date via the tourism website.

www.northofthemurray.com.au www.facebook.com/NorthoftheMurray www.instagram.com/NorthoftheMurray

PRINTED CONNECTION

Electronic Newsletter Subscription Federation Council produces a number of monthly electronic newsletters to engage with our community and visitors regularly and to showcase the vast array of Council projects and updates.

Stay connected and subscribe to the news topics of interest to you or all of Council’s electronic newsletter by visiting the Council’s website.

Community Conversations Newsletter Council’s Community Conversations newsletter includes information around Council lead project updates, grant opportunities, works updates, events, Council programs and initiatives.

The ‘Community Conversations’ newsletter can also be found on the Council’s website.

Urana District Newsletter Council’s Urana District Newsletter provides community and Council information for those living in the North of the Council area. The Urana District Newsletter can also be found on the Council’s website.

Federation Council Snippets Federation Council Snippets provides information to the community on a weekly basis and is included in the Corowa Free Press and Yarrawonga Chronicle Newspapers. A copy of the Federation Council Snippets can also be found on the Council’s website.

DEVELOPMENT APPLICATIONS - NOTICE OF PROPOSED

Development application documents are listed for public display, on the Council’s website under ‘Development Applications Notice of Proposed.’

Please note not all applications require exhibition.

COUNCIL ‘HAVE YOUR SAY’

Council wants to hear from you about what is important in your area. We regularly conduct community consultation activities to discuss issues affecting our region, planned development, and proposed change to services.

You can find projects currently open for discussion on the Council’s website under ‘Have your Say.’

ON EXHIBITION

Council’s ‘Public Exhibition’ of documents gives you the chance to formally have your say on important documents generated by Council, such as strategies, policies, development plans and planning information. Submissions received during the public exhibition period will be part of the report used by Council to inform decision making.

You can find projects currently open for discussion on the Council’s website under ‘On Exhibition’.