Improve User Experiences with IoT By Sharon Glenn, Mar 26, 2021 11:29:10 AM Over the past six weeks we have featured the different ways the Internet of Things (IoT) can benefit your facility. If you’ve missed the previous editions, make sure you go back and check out a general overview of the benefits of IoT for Facilities. We also took a deeper look at the ways that IoT could benefit facilities within certain areas, including operations and management, utility management, SOW management and safety and security. In this final edition, we are wrapping up the series by taking a closer look at specific ways that IoT can improve the user experience. We’re going to talk about how IoT can provide users with consistency, drive positive engagement and empower users with knowledge. Studies by Kaivac, a commercial cleaning systems producer, showed that a customer’s attention is heightened by uncleanliness, and not in a good way. It will influence their purchasing decisions throughout their entire experience at your facility and possibly future experiences with your brand. However, when you create a positive experience from the moment the user walks through your doors, it will allow you to generate a strong baseline of trust and develop loyal and happy customers. IoT solutions can help you create that interactive experience, engage safely with users and help you better understand what occupants want. Read more »
Flagship Facility Services, Inc.
405 S. Kimball Avenue
Southlake TX
75092
United States
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