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Stories like this were a constant part of Sarah’s childhood and have become a tradition she’s honored to continue and encourages her team to do the same. Getzlaff shared, “There's no better feeling than helping someone. Whether you’re helping them achieve their dream of starting a new business, customizing a loan package, or simply helping them out of a bind, we take the time to do the right thing.” Led by the enduring mission of the Goetz Family to provide the most responsive customer service in the area, the Security First team is unified in their goal to deliver personal and thoughtful service while sharing the expertise and resources needed to be financially healthy and successful.

Although the team at Security First Bank is always looking for the opportunity to help out in extraordinary situations, they also go above and beyond for everyday banking needs with a suite of innovative online and mobile banking products and services. Security First Bank embraces the latest technology on the market, pairing it with the hometown service people deserve.

“We take pride in having a very experienced and customerfocused team. When you call Security First Bank, you talk to a person rather than a recording. If the person who answers the phone doesn’t have the answer, our customer needs, they know how to get them to the person who can help,”

TJ Rooney, Bismarck President said. “Having direct access to people with knowledge, expertise, and decision-making authority is fairly unique in our industry. Our decisions are made by those who live and work in the markets we serve. Our team truly wants the best for our customers and communities because when they succeed, we succeed.”

Although workforce shortages are affecting industries across the spectrum, Security First Bank experiences minimal turnover—due largely to a leadership team that instills a culture of respect, teamwork, and, most importantly, family first. With a team of long-tenured and experienced banking, insurance, and wealth management professionals, retirement is the main reason an opening might pop up on the roster.

“One quality that attracted me to Security First Bank is the willingness to invest in Security First Bank team members in a variety of ways that help them grow in both their careers and personal lives. Our leadership wants the best for each and every team member. When reflecting on my time here, I recognize that I’ve had endless opportunities for growth,” Rooney said.