Today’s Exercise: Installing a DVD Player 2015.12.12 Product Service System Design Studio 2015-2016 | Tongji University Andrea Carlon, Francesco Petronelli
Today’s Excercise
Analysis of the journey of installing a DVD player.
DVD Player Journey | 2015.12.12
STEP 1
Imagine installing a dvd player, write down the steps.
Product Service System Design Studio 2015-2016 | Tongji University
Today’s Excercise
Analysis of the journey of installing a DVD player.
DVD Player Journey | 2015.12.12
STEP 1
Imagine installing a dvd player, write down the steps.
STEP 2
First video viewing: What do you remember? What surprised you?
Product Service System Design Studio 2015-2016 | Tongji University
Today’s Excercise
Analysis of the journey of installing a DVD player.
DVD Player Journey | 2015.12.12
STEP 1
Imagine installing a dvd player, write down the steps.
STEP 2
First video viewing: What do you remember? What surprised you?
STEP 3
Second video viewing: Write down each step and highlight each moment of opportunity.
Product Service System Design Studio 2015-2016 | Tongji University
Product Service System Design Studio 2015-2016 | Tongji University Andrea Carlon, Francesco Petronelli
Contacts andrea.carlon@gmail.com francesco.petronelli@gmail.com