Chapter2 - Exploring the context & domain
Chapter2 - Exploring the context & domain
all kinds of cases; this makes the appointment harder to make, students can wait up to several weeks for the first consultation, and the maximum amount is six times. In their protocol of dealing with sexual violence cases, they can help with single cases. However, if the case is longterm sexual abuse, they will refer the victim to the Sexual Assault Center (CSG). Academic counselor and student mentor are two roles with a closer relationship with individual students. Due to the property, they mainly assist an individual’s life and academic problems. The student mentors are the only role, not the employee at TU Delft among all the other experts; mostly, they are senior students who spend more than one year at TU Delft. Their responsibility is to provide care for the individual student as a study guru. Students are assigned to a mentor team when they arrive. However, academic counselors do not have a protocol for coping with sexual violence cases. The student-mentor is not trained to discover the distress signals from individuals or know how to respond.
Figure 2.2 The support map for new international students at TU Delft and Delft city
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