Thesis 2021 | Francis Hong | TU Delft | Design for Interaction

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Chapter1 - Introduction

Chapter1 - Introduction

1.1 Introduction Domain

Universities in the Netherlands are highly diverse environments with many students with different cultural backgrounds. When starting the new study master/uni life here, international students’ pace differs from their Dutch fellow students; they are new to this country and just started to accommodate it. They do not know well how this culture works and what the hidden, unspoken social rules are. They need time to build their support group, and at the same time, they need to adapt to a different education system. On a personal level, the high tuition fee in university makes some of them confront foreseeable financial stress and makes them afraid to delay learning for many reasons; this may also be a reason to hide the social difficulties they encounter. The combination of all these factors pushes them into a relatively dangerous position.

Problem

Sexual violence against women is a severe problem in the world and also in the Netherlands. The European Union Agency for Fundamental Rights (FRA, 2014) published research about this topic, and they interviewed 42,000 women in all the EU member states. This report included 1,500 Dutch women who represent the population aged between 18 and 74. It reveals that almost three-quar-

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ters (73%) of women had been sexually harassed, and 45% of women had experienced physical and/or sexual violence at some point in their lives in the Netherlands. Both data involved a tremendous amount. Moreover, two other striking aspects draw the writer’s attention to this report. First of all, sexual harassment of women in the workplace, particularly highly educated women, is more widespread and a more serious problem than previously known. Secondly, fearing violence is particularly prevalent among young women, women with a financial crisis, and women with an immigrant background. As an international young woman in a higher education institution, I suddenly thought about three aspects directly related to my fellow students and my situation; 1) International female students are the high-risk group in the Netherlands; 2) How about international male students’ situation?; 3) There is something beneath the surface that is part of my study environment.; and 4) Is everything as safe as I thought?

the main stakeholder in the university, for instance, student psychologists, academic counselors, mentor groups, and confidential advisors. The external stakeholders consist of organizations like general practices, hospitals, local government, non-government organizations, and police offices. In those organizations, the front-line staff directly contact victims, such as social workers, psychologists, police officers, and forensic.

lated to sexual harassment via context mapping and interviews. In the design phase, they validate the effectiveness of the design outcome. The minor stakeholders provide the current work protocol in dealing with sexual harassment in their workplace to improve this whole system.

Goal

The dissertation hopes to find out what situation makes international students feel unsafe during study time and imResearch direction prove their condition while against sexual The primary stakeholders participate violence to make our higher education throughout the project. In the research safer for everyone. phase, they share past experiences re-

Stakeholders

These considerations resulted in the project brief of my graduation. The primary stakeholder consists of international students. The minor stakeholders include all the touchpoints that assist

Figure 1.1 Main stakeholder: young international students in higher educational institutions in the Netherlands (Credit: unsplash.com)

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