Forwarder magazine January 2017 'Temperature Controlled' by Freight Solutions

TEMPERATURE CONTROLLED HAPPY BIRTHDAY! FORWARDER magazine turns 1

MAINTAIN COLD CHAIN Six best practices

REGIONAL FOCUS Ireland | Indian Subcontinent

JANUARY ��7

VP, HEALTHCARE & LIFE SCIENCES EMEA, DHL

FREE

ANDREW MITCHELL

to subscribe

MOVE IT LIKE...

SUPPLY CHAIN MANAGEMENT & LOGISTICS FOR CARGO OWNERS

4 â&#x20AC;&#x201C; 6 APRIL 2017 2

FORWARDER magazine

WWW.MULTIMODAL.ORG.UK

January 2017

elcome to the 'Temperature Controlled' edition of FORWARDER magazine.

CONTENTS

FORWARDER DIGEST

JANUARY 2017 8

NEW SECTION The freight industry's month in review with Michael King

INDUSTRY NEWS

Allseas Global scoops global freight award | The connected fleet | BIFA Freight Service awards

FORWARDER FOCUS

Temperature-controlled freight

MOVE IT LIKE...

Andrew Mitchell, VP Life Sciences & Healthcare EMEA, DHL

ASK THE EXPERTS | Shipping pharmaceuticals

Six best practices to maintain your cold chain

SITE STATISTICS NEW SECTION Allegro Logistics

48 56

REGIONAL FOCUS Export to Ireland | Export to India | India is on the move

M&A FOCUS

M&A opportunities in the freight industry

RECRUITMENT FOCUS

NEW LOOK Jobs and candidates in the freight industry | Geodis vacancies

FORWARD LAW

78 86

Right to terminate a contract on grounds of late payment

FORWARDER DIRECTORY | NEW LOOK Ireland

Indian Subcontinent

FORWARDER CLASSIFIED

94 FORWARDER magazine

January 2017

Transport Manager 2017 – Northern Ireland FTA’s Transport Manager Northern Ireland conference returns, packed with industry leading speakers and the very latest information, guidance and best practice. Join your colleagues for the industry event of the year and Be Connected, Be Compliant, Be Confident in 2017.

Why attend? • Understand the enforcement priorities from the the Driver and Vehicle Agency (DVA) • Discover how Brexit could affect your business • Network with industry peers • Attain expert knowledge to improve your operation’s compliance and efficiency • Gain peace-of-mind over topical matters affecting your operation

Date, time and venue Wednesday 15 March

9.30am - 4.05pm

Culloden Estate & Spa, Belfast

For more information and to book your place, visit www.fta.co.uk/events or call 03717 11 22

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Headline sponsor:

FORWARDER magazine

Media partner:

January 2017

Calls may be recorded for training purposes

WELCOME TO FORWARDER... A WORD FROM

THE EDITOR

lthough there is no logic in expecting change to come with the change of the calendar there's no harm, I feel, in embracing a fresh start with the new year. 2016 was

laden with challenges which seemed to affect every aspect of our industry from containers to political ramifications, with many of us asking, ‘what’s next for freight?’. Although that question will remain unanswered for now, there is at least one certainty this month: Chinese New Year falls on 28 January. With a ten-day shipping freeze in the East it is down to all links in the chain to make sure that cargo is on a ship and out of port before that time to avoid disruption. It’s a new focus for FORWARDER this month, tackling temperature-

controlled freight in all its forms, an interesting challenge as we celebrate our first birthday! We have Andrew Mitchell of DHL

MEET THE TEAM JODIE EDITOR

jodie@forwardermagazine.com +44 (0)1454 628 771

TIM DESIGNER

tim@forwardermagazine.com

CHRIS ADVERTISING chris@freight-media.com +44 (0)1454 275 946

SAAM ADVERTISING s.watts@freight-media.com +44 (0)1454 628 775

CHRIS MARKETING

chris@forwardermagazine.com

Healthcare & Life Sciences on the front cover discussing all things perishable. The special feature gives you a step-by-step guide to temperature-controlled shipping so that you know what to look out

Do you have editorial or news to send us?

for. Our Regional Focus is both close to home and farther afield this

jodie@forwardermagazine.com

month as we cover Ireland and the Indian sub-continent.

+44 (0)1454 628 771

Next month we have another new focus as we consider NVOCCs

Read the magazine online: got to www.ISSUU.com

and the world of consolidation. How will this service be affected by

and search for FORWARDER

the wider shipping landscape? Spain and Austria are our trade lanes

@forwardermag

for the month...make sure you're booked in for those. Here’s to building on what we learned over the last 12 months and

Freight Media Ltd

adapting to the changing industry – indeed, the changing world.

Unit 8 Apex Court, Almondsbury Business Park,

Jodie Morris, Editor, FORWARDER magazine

Bristol BS32 4JT

FORWARDER magazine

January 2017

WELCOME TO FORWARDER... WE'RE EVOLVING...

FORWARDER 2.0 I n the beginning Lloyd created The List. And The List was

FORWARDER Digest is a new editorial section written by award-

without form, and void; and darkness was upon the face of the

winning freight journalist Michael King and it analyses the industry

spreads. And we said, 'let there be FORWARDER': and there

to give you a coherent image of your working world.

was FORWARDER. And we saw that it was good.

Site Statistics is a new platform for freight companies to inform you

Satire aside, and with all the respect in the world to our friends

about new site, depots, warehouses and so on, giving you all the ins

at Lloyd's List, one of the longest-running publications in the

and outs, quite literally.

world, we've had some fantastic feedback from the industry, whether by email or in person at the various events we've attended over 2016. We're extremely proud of what we've made and we intend for it to grow and evolve as the industry itself does. We're excited to introduce two redesigned sections and two entirely new ones. The Directory is now more focused and includes a new 'specialist' element with comprehensive information about the given trade lane; Recruitment Focus is visually reinvented and now features key vacanices and candidates from major forwarders.

FORWARDER magazine

January 2017

FORWARDER WELCOMES

MICHAEL KING, CONSULTING EDITOR T he Forwarder team is delighted to welcome award-

Forwarder was proud to attend the 2016 Seahorse awards, the 14th

winning journalist Mike King as our new lead columnist

in the organisation’s 53-year history. It attracted 162 entries from

and contributing editor. Mike arrives at FORWARDER with

61 journalists based across three continents and was evaluated by a

a distinguished background in the transport and shipping industry.

panel of 20 industry judges.

After growing up working for the family trucking and forwarding business in Liverpool, he then attended one of the world’s best post-

Beating off global competition for the Supply Chain award from both

graduate journalist finishing schools. This acted as a launch pad for

the trade and mainstream press, Mike impressed judges this time

a career in transport media that now spans three decades and has

with his thorough dissection of Amazon’s investments in its supply

seen him travel the world as a senior reporter and editor for many

chain capability.

of the industry’s leading titles. Judges commended Mike on his comprehensive insight into In December he was the winner of the prestigious 2016 Seahorse

Amazon’s investment plans - the quality of his writing was good and

Supply Chain Journalist of the Year award and was also short-listed

the research was strong,

in the Environmental and Air Cargo categories by judges.

MC Julian Pryke, Director, Meantime Communications

We're delighted to announce that such a renowned journalist and consultant will be contributing to FORWARDER. We're committed to providing our readers with articles and opinions from the best writers around. Mike has proven over his long career in the industry that he is the best there is. Mike will play a key advisory role as FORWARDER cements its reputation as the leading provider of analytical information to the global forwarding community. Prior to his 2016 win, Mike was named the 2013 Seahorse News Journalist of the Year and 2012 Air Cargo Journalist of the Year. He is also a regular contributor to reports into different parts of the industry by leading analyst and consulting companies.

This marks a true milestone for FORWARDER moving into year two. We're thrilled to now be able to provide a coherent analysis of the month's goings on and of the industry as a whole. Jodie Morris, Editor, FORWARDER magazine

FORWARDER magazine

January 2017

FORWARDER NEW DIGEST SECTION

s FORWARDER went to press

Looking forward at prospects for 2017, the early timing of the

revellers in many parts of the world

Lunar Year has made reading freight market signals no easy task.

were preparing for two weeks of

The Chinese New Year celebrations traditionally see factories in

celebrations to usher in the Lunar

the world’s workshop close for at least two weeks. Many only then

New Year. This signals the start

reopen with a limited workforce while they wait for employees to

of the Year of the Rooster in the

return from extended family vacations. Freight markets traditionally

Chinese zodiac calendar. Chinese

dip around the turn of the year before enjoying a mini-peak ahead

astrologers believe it will mean ‘the

of the CNY shutdowns. But because Lunar New Year falls early in

end of a confusing period’ and the start of a more rational and

2017, it is difficult to gauge whether the buoyancy of freight rates in

constructive year. Forwarders the world over will certainly hope so.

the first weeks of the January is due to retailers restocking ahead of CNY, or a more general improvement in sentiment and demand.

2016 was, to say the least, challenging. Ocean and air freight rates performed poorly for much of the first three quarters putting

Analysts diverge on their freight market forecasts for 2017, although

pressure on carrier, forwarder and 3PL margins. The container

most see more positives than negatives. For example, although many

shipping industry continued its period of consolidation, a trend

shippers have delayed signing new annual contracts ocean freight

that has gathered speed since the bankruptcy of Korea’s Hanjin

contracts with lines for Asia-Europe services in the hope that

Shipping in August.

a decline in spot rates will give them more negotiating leverage post-CNY, it is generally anticipated that long-term rates will be

New entrants steamed into freight markets led by Amazon and a

significantly higher in 2017 than in 2016. A similar pattern is expected

slew of new digital supply chain service providers eager for a slice

on the Trans-Pacific trades when contracts are negotiated in Q2.

of the freight transaction pie. At sea, post-Hanjin, there are signs that shippers are now less focused on securing the lowest price and are instead also factoring in service

the election of Donald Trump as the new US President, protectionist

quality and counter-party risk. Consolidation of the leading lines through

sentiment gained political traction, potentially threatening many of

mergers and acquisitions is a continuing process, and the realignment

the trade liberalization gains of recent decades.

of the alliance system in Q2 should bring more stability to the market.

But amidst the gloom, it wasn’t all bad news. Q4 saw major gains in global ocean and air rates as retailers replenished inventories ahead of the holiday season. In the US, initial shock at Donald Trump’s surprise Presidential election triumph quickly turned positive for the transport sector due his perceived pro-business policies that many hope will boost exports. There were also signs that demand from Europe is increasing, while growth in many emerging markets in Asia held up better than analysts had forecast.

World Container Index Shanghai to Rotterdam (US$/40ft container)

And, finding its most obvious expressions in the UK’s ‘Brexit’ vote and

2,500

0 Jan '16

Source: World Container Index, assessed by Drewry

FORWARDER magazine

January 2017

Jan '17

There is still substantial excess capacity in the box shipping market and more vessels due for delivery this year, many of them of 18,000 TEU+ capacity. If lines can resist a price war and the temptation to order

DREWRY EAST-WEST AIRFREIGHT PRICE INDEX

more vessels, then supply and demand should find more balance in

Index

late-2017 and early 2018. But much depends on liner discipline and, if

Rebased: May '12 =100

history is any guide, expect at least one or two carriers to break ranks in the search for market share and higher slot utilisation.

Average rate

Nov '15

99.3

$3.22

Dec '15

90.4

$2.93

The picture in the skies is even murkier, not least because so much

Jan '16

83.0

$2.69

depends on growth in bellyhold capacity which is determined by

Feb '16

80.8

$2.62

demand for international passenger services. The International

Mar '16

80.9

$2.63

Monetary Fund (IMF) recently raised its estimate for global economic

Apr '16

81.8

$2.65

growth in 2017 from 3.1% to 3.4%, up from a projected 3.1% in 2016.

May '16

81.3

$2.64

But even this improved forecast after a buoyant peak season for air

Jun '16

85.8

$2.78

freight did not prevent the International Air Transport Association

Jul '16

86.8

$2.82

from proclaiming in January that world trade was still 'stagnant'.

Aug '16

87.5

$2.84

Sep '16

91.9

$2.98

Oct '16

97.0

$3.15

Nov '16

103.2

$3.35

IATA called on the air cargo industry to

continue to improve its

value offering by implementing modern customer-centric processes

growth and higher margins? For freight markets at least, the outlook

Index

Nov '16

So will the Year of the Rooster usher in a new year of economic

Nov '15

in a bid to stay modally competitive.

will only become clearer after CNY, but early signs are optimistic. Letâ&#x20AC;&#x2122;s hope 2017 sees the crowing begin!

Note: This index is a weighted average of all-in airfreight 'buy rates' paid by forwarders to airlines for standard deferred airport-to-airport airfreight services on 21 major East-West routes for cargoes above 1,000kg.

Michael King, Contributing Editor, FORWARDER magazine Source: Drewry Sea & Air Shipper Insight

FORWARDER magazine

January 2017

INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at www.allseasglobal.com

ALLSEAS GLOBAL

SCOOPS GLOBAL FREIGHT AWARD A llseas Global Logistics scoops Global Freight Award

Now, the unique and innovative solutions that Allseas put in place

for transpor t and installation of aircraft cabin

for this demanding project have earned the company a prestigious

emergency simulator

international award. Allseas Global Logistics has been named Project/ Heavylift Forwarder of the Year at the Global Freight Awards, which are organised by Lloyd’s Loading List.

EDM, the world’s leading supplier of training simulators to the civil aviation and defence markets, approached Allseas after it received a contract to build and deliver two CEETs for Ethiopian Airlines. The challenge was to move the CEET, already fitted out with highly sophisticated equipment including VDUs and electronics, from EDM’s manufacturing site at Newton Heath, east Manchester, to Ethiopian Airlines’ training facility in Addis Ababa. The task included lifting the entire cabin on to an electric motion platform suspended over the training pool. The transport of a fully assembled, highly fragile multi-million pound

Allseas also delivered and installed a second, even larger CEET,

Cabin Emergency Evacuation Trainer (CEET) all the way from

built in modular design, along with aircraft door trainers and

Manchester, in the UK, to Ethiopian Airlines’ training facility in Addis

associated equipment.

Ababa, followed by the precision installation of the unit over an indoor training pool, was never going to be a run-of-the-mill logistics

The first CEET, a narrow-body B737 model, was to be shipped

operation. But with its wealth of experience and expertise in project

fully assembled – something new for EDM, as clients had previously

and heavy lift cargo transport, Allseas Global Logistics was more

arranged collection of units ex-works.

than ready to take up the challenge.

Des Nott, Allseas Project Manager

FORWARDER magazine

January 2017

The 18-tonne CEET, measuring 15 x 4.5 x 4.5 metres, was loaded

The second CEET, a B787/B777 hybrid, 22 x 6.5 x 5 metres

to exceptional road transport for the move from Manchester to

high, was built to a modular design for transporting in five

Southampton, where it was loaded onto a mafi trailer for ro-ro

sections and Allseas also shipped the steelwork to build a four

shipment to Djibouti.

metre high platform to fit the base of the fuselage. Onsite, Allseas used two telescopic handlers to place each piece of the CEET on the frame; each piece had to be precisely lined up with four tiny steel pads and the sections were then bolted together. During the manufacture and up to final testing, we had several meetings on securing of the CEETs as well as the process for approval on the complex lifts into the training facility in Addis Ababa where both floor space and height restrictions were of real concern, considering that both CEET units had to be carefully positioned onto elevated platforms. While a general plan of operations was agreed, we expected some changes due to local conditions and equipment availability. Allseas was clear in its discussions

The final leg of the journey was by road through the Ethiopian

of revised method and equipment. We were confident in

mountains. Allseas also had responsibility for shipping and assembling

Allseas’ ability to handle our multi-million-pound equipment

the motion platform – 4.5 x 5 x 1 metre high – from Amsterdam. This

successfully and on time, and this was achieved. Allseas kept

was built with 15 bolts on to which the CEET would be fixed.

within its budget, which was well priced in the first place. We were very satisfied with the service received.

Lifting the CEET into place inside the training centre required the

Howard Gregory, EDM Senior Project Manager

removal of dozens of window panes from the front of the building, to create a 6 x 6 metre ‘doorway’.

Winning the Global Freight Award is a great achievement – not only for the team as a whole, who consistently

We always knew that lifting the CEET into place was going to

deliver on highly technical, challenging and in some cases

be tight, with the most challenging issue being the limited height.

stressful projects week in, week out. We are delighted to be

We had to take out 15 ceiling panels because the top of the crane

recognised amongst our peers as a significant player in the

jib was against the ceiling.

project forwarding sector. Darren Wright, Managing Director of Allseas Global Logistics

In an incredibly precise, delicate manoeuvre, the fuselage was lifted off the truck, lashed and then swung around, centimetre by centimetre, to its resting place above the pool. FORWARDER magazine

January 2017

INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at ashfordtruckstop.co.uk

REAL-TIME

TRUCK STOP RESERVATION SYSTEM LAUNCHED T he award-winning Ashford International Truckstop in Kent

Ashford International is a safe and well-provisioned truckstop and

has launched MyTruckparking.com – a real-time parking

this booking initiative offers hauliers, and their drivers, the certainty

reservation system to support its customers, improve

they need when planning overnight stops. More lorry parking sites

freight management and reduce inappropriate and illegal parking of

should adopt a system like this. However, we also need more

HGVs in the local area.

truckstops like Ashford, in Kent and around the UK. We welcome the government’s recent U-turn to finally recognise its responsibility

MyTruckparking.com will mean drivers and transport managers

to ensure adequate facilities are available to lorry drivers along its

booking will have the peace of mind that the space reserved at

road network.

Ashford International Truckstop at junction 10 of the M20, will

Chrys Rampley, Manager, Infrastructure, Security & Business Affairs

be available on arrival and they won’t be turned away to look for

at the Road Haulage Association

other parking. The MyTruckparking.com system also gives real-time alerts and The reservation system has been welcomed by the freight industry.

sends images of the vehicle on arrival and departure back to the driver’s traffic management teams at head office. All vehicles using

Lorry drivers do a tough job and need safe, secure truck parking facilities to rest so systems such as MyTruckparking.com which help

Ashford International Truckstop, including high-value loads, are parked in a secure compound with driver facilities.

drivers make informed decisions about where to park, can only make their lives easier.

Traffic managers can upload a list of all their vehicles to the system,

Natalie Chapman, Head of Policy for London & South East,

log on, select which vehicle they want to park and reserve a space

Freight Transport Association

for them with a chosen time and date. It avoids wasting time emailing countless registration numbers in to book their vehicles on site, and the driver or traffic manager will be sent a booking confirmation via email.

FORWARDER magazine

January 2017

The free-to-download web app, which enables freight companies and

Ashford International Truck Stop, which was voted best national

drivers with a pre-paid account to book a space ahead either online,

truck stop of 2016, provides secure parking for 300 trucks and

or via their mobile phone or tablet and there’s no booking fee for

their drivers, as well as a big-screen sports bar and restaurant,

using the service until April 2017.

cash machine, showers, laundry facilities, a gym, and truck repairs and truckwash service, minutes from junction 10 of the M20

To promote the service a series of brochures have been produced

at Waterbrook Avenue.

in Czech, English, French, Polish, German Hungarian and Slovakian. Demand for secure overnight lorry parking is at an all-time high. Freight companies will be able to demonstrate to their suppliers and insurers that the driver, and load, is safe with many customers and insurance companies now making it a requirement. MyTruckparking.com was created to help drivers, as we know turning up at a full truck stop on the edge of their tachograph-permitted drive time, forces many to park inconveniently or, worse still, illegally and can even put their loads at risk. Once they’ve booked through MyTruckparking.com, our system gives them the certainty of a secure space for the night in Ashford. The new reservation system has been positively received by our customers during the development period, and we believe it could have much wider application beyond our truckstop, for the benefit of the industry. Darren Smith, General Manager of Ashford International Truckstop

Despite having space for 300 vehicles Ashford International Truckstop is operating very close to full capacity, and turns away on average 50-60 vehicles each night. The other major beneficiary of MyTruckparking is Ashford. When booking, the system notifies drivers we are full, so they can make alternative parking arrangements and continue their journey rather than park illegally. As we build awareness of MyTruckparking, it should help reduce the number of drivers we turn away, as well as the cost of removing unsightly litter left by overnight drivers who don’t have access to facilities. Darrell Healey, Managing Director of GSE Group, which owns and operates the Ashford International Truckstop FORWARDER magazine

January 2017

INDUSTRY NEWS

THE CONNECTED FLEET

TOP BUSINESS PREDICTIONS FOR 2017

or a myriad of reasons, 2016 was an interesting year for businesses in the UK. But while the economy has had many bumpy moments, business confidence remains high. Political

and economic uncertainty will continue into 2017 and companies must try even harder to remain competitive in this tough climate. With this in mind, what trends will help fleet-based businesses capitalise on this confidence and take the competitive edge in 2017?

Fleets will invest more in IoT solutions The IoT is still in its infancy, but as forward thinking organisations start looking for more intelligence across their entire operation, from elements of their warehouse to their retail outlets, weâ&#x20AC;&#x2122;ll see greater adoption. An example of current use is that drivers now use their smartphones and the IoT to glean comprehensive understanding about the use of assets like cranes, plants or trailers. For example, our Driver Vehicle Inspection Report (DVIR) technology uses IoT sensors around a vehicle and a tailored smartphone app to

Fleets will integrate more with AI

make sure compliance checks have been made.

AI is gaining momentum in fleets. The aviation industry now has trucks with moving lifts and mechanical components

Through the IoT, we will also start to see Vehicle to

that operate independently in transit. â&#x20AC;&#x2DC;Platooningâ&#x20AC;&#x2122; uses

Infrastructure (V2I) take shape, where fleets can intelligently

automation technology to allow trucks to move along the

communicate with regional infrastructure in real time.

road in connected convoys. This optimised driving technique

Drivers will be able to receive useful updates from the likes

can help to reduce wind resistance and improve overall

of parking availability and roadworks to weather conditions.

driving safety.

As this manifests, we will also begin to see the possibilities of smart cities.

Other industries will look to integrate capabilities like this into their own fleets. MRM will have a role to play here, advancing from acting as a listening device to playing a more active role in intelligently improving the driving experience in real time.

FORWARDER magazine

January 2017

WANT TO KNOW MORE? Further information can be found at www.telogis.com

Electric fleets and autonomous vehicles will become more commonplace

Mobile Resource Management will replace telematics

Greg Clark, the business, energy and industrial strategy

As businesses increasingly wake up to the benefits of

secretary provided an early indication that increasing the

telematics there is a new kid on the block: Mobile Resource

number of electric vehicles on British roads will be an

Management (MRM) threatens to blow traditional telematics

important government focus for next year. Currently there’s

out of the water.

no tax on electric vehicles in major cities like London and fleets will want to take advantage of this to make additional

Almost everyone now has a smartphone in their pocket. This

cost savings. Nissan already has an electric van offering and

means that devices, workers and assets are now mobile and

will be integrating telematics into this soon.

connected in an extremely powerful way – a far cry from the simple GPS link that old telematics hardware uses. Added to

We’re also stepping closer to working with autonomous vehicles.

this, more and more organisations are becoming experienced

Ford has said it will be testing autonomous cars on European

at using technologies such as cloud and big data to harness

roads next year and has pledged to deliver this by 2021.

insights from this mobility. These two technologies, plus the power and mobility of the smartphone will give unparalleled insight into operations.

Single-platform adoption will rise

MRM will not only supply traditional telematics information,

Companies are constantly looking to reduce operational

but also detailed driver, planning, navigation, routing and

risks and costs. For example, fleets are trying to cut down

compliance data, as well as being able to harness the power

the number of miles driven and businesses are seeking

of the IoT. Organisations that embrace MRM in 2017 will see

to increase visibility across all operations using different

significant operational savings.

platforms. Having to deal with multiple solutions can make the data difficult to analyse as well as wasting additional time and money. Increasingly we will see the enterprise pushing for a single platform approach to streamline its technology. In doing so, fleets will increase overall efficiency metrics with improved route optimisation and job execution. Companies can use this single platform to confidently visualise the capability of the enterprise and make better informed decisions, even on

Whatever 2017 does have in store, businesses won’t be able to tackle it by standing still. Innovation is vital, and the fleet should play a key role in this. Sitting at the hub of operations and customer service, the fleet has the power to transform a business in the year ahead with improved solutions and services. Sergio Barata, General Manager EMEA, Telogis

an international level.

FORWARDER magazine

January 2017

INDUSTRY NEWS

AMERICAN AIRLINES CARGO TRANSPORTS

PRICELESS ART TO HONG KONG A merican Airlines Cargo safely delivered more than 3,000

My family and I have been loyal customers of American Airlines

pounds (1,500 kilograms) of priceless artifacts belonging

for nearly 40 years, beginning with my parents who have visited

to the Kinsey African American Art and History Collection

100 countries and flown millions of miles. American has played an

from Los Angeles (LAX) to Hong Kong (HKG).

integral role in our business from a travel perspective, and we are excited to expand our relationship to the cargo and logistics aspect.

Working with Cookes Crating, one of America’s oldest and most

The Cargo division provided a smooth and efficient experience that

respected fine art shippers, over 100 artifacts, including paintings,

gave us great comfort and confidence that our crates full of priceless

sculptures, rare first editions, manuscripts and official records, were

contents would be handled with the utmost care, as well as arrive

transported to The University of Hong Kong Museum and Art

safely and on time.

Gallery. The three-month-long exhibition tells the story of African

Khalil Kinsey, General Manager and Chief Curator,

American achievement and contribution.

The Kinsey Collection

With priceless artifacts like those in this collection, we offer customers peace of mind with our High Value service, which includes enhanced safety and security measures, such as special handling and surveillance at every touch point. Plus, with our direct flight from LAX to HKG, we were able to quickly and successfully deliver the shipment in prime condition before the exhibition’s debut in Hong Kong. Joe Goode, Managing Director, Cargo Sales, Western Division, American Airlines Cargo

The Kinsey family’s long-standing relationship with American was just recently extended to the Cargo division for the shipment of their invaluable collection because of the carrier’s experience in handling high-value shipments.

FORWARDER magazine

January 2017

American was the official airline sponsor of the event.

FIRST ROAD COURSES

LAUNCH AT MODAL TRAINING odal Training, the Humber region’s new £7m training

The driving and road courses also incorporate the DriverMetrics

centre of excellence for the ports, energy and logistics

Driver Risk Index, the world’s number one behavioural driving safety

sectors, is now taking bookings for a number of road

programme. Modal Training can help businesses analyse the profile

courses that have been launched.

of their drivers and their behaviour using software to identify areas to make them safer or more efficient on the road. Training will then

The courses are classroom-based and cover basic safety,

be provided to improve their skills. Jointly funded by the Grimsby

competencies and proficiencies for individuals and businesses.

Institute and the Humber LEP, as part of the Humber Growth Deal, Modal Training is located in purpose-designed 5,696m2 facilities on

They include: Transport Manager Certificate of Professional

Kings Road in Immingham.

Competence (CPC), Driver Certificate of Professional Competence (CPC), ADR Hazardous Goods, fuel and driver efficiency, health and

For more information about courses, or to make a booking,

safety, and legislation.

call Modal Training on 01472 311222 ext 1184.

FORWARDER magazine

January 2017

INDUSTRY NEWS

he British International Freight Association (BIFA) – www.bifa.org

GENERAL CATEGORIES The Project Forwarding Award

The Staff Development Award

Sponsored by Peter Lole Insurance Brokers

Sponsored by IAG Cargo

of ocean services from four continents in

behalf of its client. An area not traditionally

Winner: The Uniserve Group

order to manage the delivery of solar panels

supported by a logistics provider in the

The judges felt that Uniserveâ&#x20AC;&#x2122;s use of the

and associated equipment to remote areas

B2C supply chain and added valued to their

360ULD was an excellent response to changing

of Africa in a bid to bring clean energy to

client by securing increased purchases and

logistics sectors and economic pressures.

health facilities and schools in developing

ensuring customer satisfaction as a result.

Showing clear evidence of cost savings,

regions. The judges were impressed by the

customers in the supply chain benefitted in

presentation and the 'green' spirit of the

Finalists: OIA Global, Shippio Car &

both product integrity and profitability.

team at Greenshields Cowie.

Motorcycle Shipping, Simarco International

Finalists: 512 (Sheffield), MIQ Logistics,

Finalists: 512 (Sheffield), Ucargo

MOL Logistics (UK)

FORWARDER magazine

January 2017

INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at www.fta.co.uk

FTA SAYS NEW REPORT REFLECTS ITS FINDINGS ON

CROSS-CHANNEL DELAYS

he Freight Transport Association (FTA) says a new report

facilities along with information about how long they will be delayed.

by independent watchdog Transport Focus reflects its

There is also a chronic shortage of dedicated secure overnight lorry

own findings about the need for safe lorry parking and

parking facilities in Kent and the creation of the new lorry holding

decent driver facilities when there are disruptions to cross-

area is a perfect opportunity to try to address this.

Channel services in Kent.

Natalie Chapman, Head of Policy for London & South East, FTA

The group examined HGV drivers’ experiences during delays and questioned them about facilities they would like to see at the planned lorry area close to Junction 11 of the M20. This was announced in the Chancellor’s 2015 Autumn Statement at a cost of up to £250m and will replace Operation Stack, the queuing of trucks on the coastbound M20. Drivers told Transport Focus that showers as well as toilets were a priority, plus high security parking and quality food outlets. Many said the area should be available to truck drivers at all times and not just during cross-Channel disruptions. They also wanted better information about waiting times via electronic roadside signs. The findings by Transport Focus reinforce calls by FTA for an off-road solution to Operation Stack. Queuing vehicles on the motorway not only causes havoc to other motorists, residents and businesses, but it means that only very limited welfare facilities are available for drivers in the queue. Drivers want good quality basic

FORWARDER magazine

January 2017

reight is none the wiser on how Brexit will affect its

Freight forwarding executives are none the wiser on the

operations following May’s speech. The British International

actual mechanics of Britain’s future trading relationships and

Freight Association (BIFA) says that whilst Prime Minister

how they might affect the freight forwarding sector. Will

Theresa May’s much anticipated speech today has delivered some

Customs reintroduce EU transaction border controls? Will

clarity on the UK’s plans to leave the European Union’s single

the replacement for CHIEF go ahead and will the new system

market, it remains short on the details that will assist its members

be able to handle the millions of extra transactions? How will

as they go about their business of managing much of the UK’s visible

controls on dual-use items be managed?

international trade. Mrs. May has made reference to maintaining the common travel Our members across the country over the last few months have been dealing with a lot of uncertainty. They would have welcomed

arrangements between the UK and the Republic of Ireland, but how will freight be managed between the two countries?

clarity on the mechanics that will underpin Mrs May’s desire for ‘tariff-free and frictionless trade’. Theresa May has promised to take

What our members need from government is some answers

Britain out of the EU single market and pledged to seek a ‘bold and

to those questions. As the old saying goes, the devil is in the

ambitious’ trade agreement with the bloc. The prime minister said

details. And after this much-anticipated speech, much of the

that she wanted ‘an ambitious customs agreement with the EU’

real detail is missing.

whilst rejecting the Customs Union because of the common external

Robert Keen, Director General, BIFA

tariff that prevents Britain from negotiating separate trade deals with third countries. As we said last year, as Brexit unfolds there will many issues affecting visible trade and the work of our members who facilitate that trade. After May's speech, BIFA is hoping that the government has a fundamental understanding of all of the possible permutations and challenges in regards to our future trading relationships with Europe and the rest of the world, post-membership of the EU.

FREIGHT IS NONE THE WISER ON HOW BREXIT WILL AFFECT IT FORWARDER magazine

January 2017

INDUSTRY NEWS

CHINESE COLLECTORS WELCOME

JERSEY STAMPS S tamps issued by Jersey Post were well received by collectors at the China 2016 Asian International Stamp Exhibition, held in Nanning, Guangxi province earlier this month.

The exhibition, which took place from 2 - 6 December, was attended by Melanie Gouzinis, Head of Philatelic at Jersey Post along with

designers of Jersey stamps, Wang Huming and Martin Mörck who staged a signing-event on the Jersey Post stand. Mrs Gouzinis explains: ‘This was the first time an international stamp exhibition was hosted in a province in China and it was hugely successful, with collectors of all ages flocking to the stands. Both Wang Huming and Martin Mörck are famous amongst Chinese collectors who were incredibly excited to have the opportunity to meet them and to ask them to sign their Jersey stamp products’. Of particular interest to collectors in China are Jersey’s Lunar New Year stamps, designed by Wang Huming, and the series ‘Links with China’ which is a collaboration between both artists.

FORWARDER magazine

January 2017

aunched in 2008, the Safe Site Award is undoubtedly one of

from the FLTA. This prompted changes to site and traffic

the most important prizes presented at the Fork Lift Truck

management and layout. Trucks were also fitted with the latest

Association’s (FLTA) Annual Awards for Excellence.

safety enhancements. In addition, staff were retrained with new, safer practices and all staff are now actively encouraged to report

Fork lift operating companies, from across all sectors, compete to

dangerous practices and near-misses, resulting in a four-fold

see who has implemented the best initiatives to improve site safety

increase in reporting.

– be they pioneering, economic, or simply highly effective. Unilever UK Ltd took action at its Trafford Park factory, which As in previous years, an impressive number of companies entered their

resulted in greater worker engagement and three years without

safe site solutions for the 2017 Award. The list of finalists features no

a single lift truck related accident. A worker involvement study

less than three businesses from food and drink industries…

provided an understanding of the site’s health and safety culture. Additional cost analysis, analysing all accidents and near misses,

Not content with winning the Safe Site Award in 2015, G’s Fresh

revealed accident causes and key issues in need of addressing.

Beetroot is back. A workplace transport risk assessment identified

Influencing work culture, regular meetings and discussions were

the need for more robust controls to prevent unauthorised access

established, along with safety pledges, competitions and more.

to busy yard and warehouse areas. A new yard barrier now controls vehicle and pedestrian site access, and an audio-visual warning

With so many excellent entries, it won’t be easy for the FLTA’s panel

announces pedestrians entering the hazardous yard area.

of expert industry judges to pick a decisive champion. The winner will be announced at a black-tie ceremony in March.

British brewer of traditional ale, Hall and Woodhouse, conducted a complete review of fork lift truck operations at its brewery in

For more information on these awards please visit

Blandford St Mary, Dorset, utilising guidance and risk assessments

www.fork-truck.org.uk.

SAFE SITE

SUPERSTARS OF THE FOOD INDUSTRY FORWARDER magazine

January 2017

INDUSTRY NEWS

After the first stages of the 2017 Dakar Rally, the Renault Trucks Range K 520 driven by Pascal de Baar, occupies fifth position in the overall ranking. This is the third time the MKR Adventure team is tackling the extreme roads behind the wheel of a Renault Trucks vehicle.

FORWARDER magazine

January 2017

WANT TO KNOW MORE? Further information can be found at renault-trucks.co.uk

2017 DAKAR RALLY

...A PROMISING START FOR RENAULT TRUCKS WITH MKR

or the third time the MKR Adventure team, led by Mario Kress, is tackling the extreme roads of the 2017 Dakar Rally behind the wheel of an RT truck. After the first stages, the

Renault Trucks Range K 520, driven by Pascal de Baar, occupies fifth position in the overall ranking. After clinching sixth place in 2016, MKR Adventure has once again risen to the challenge of participating in the 2017 Dakar Rally, a competition that tests vehicles in extreme conditions. Three Renault Trucks vehicles have engaged in the race: a Renault Trucks Sherpa CBH 385 driven by Martin Van Den Brink (no. 506, Mammoet Rallysport team), a Range K 520 driven by Gert Huzink (no. 524, Riwald team) and a Range K 520 driven by Pascal de Baar (no. 510, Mammoet Rallysport team). As an MKR partner since 2010, Renault Trucks provides support for its off-road and rally raid activities; MKR Adventure are experts on extremely difficult terrain and during the Dakar Rally the vehicles are subjected to some of the toughest tests with some sections of the race at an altitude of up to 4,700 m (15,000 feet) above sea level. ‘At high altitude, our engine develops less torque and power as in the thinner air, it is more difficult to rev up the engine,’ explained Mario Kress, describing the 336 km ‘special stage’ on the border between Bolivia and Argentina. Through this partnership, the teams of Renault Trucks and MKR mutually enhance their technical and technological know-how, especially in relation to truck engines and transmissions.

FORWARDER magazine

January 2017

INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at allportcargoservices.com

ALLPORT CARGO SERVICES LAUNCHES

ACS REVERSE LOGISTICS A llport Cargo Services and TIC Reverse Logistics have

Together we’re helping customers achieve best-practice in their

joined forces to create ACS Reverse Logistics to deliver

retail networks with a centralised approach. Reverse logistics is

seamless reverse logistics solutions to UK retailers and

a major issue affecting retailers. It’s vital to minimise freight and

online stores. The joint venture will provide complete end-to-end

logistics costs, response times, administration and environmental

logistics, using proprietary technology to deliver unique reverse

impact. Importantly, consumers are increasingly demanding pain-free

logistics solutions for retailers, and will complement Allport Cargo

returns solutions and retailers risk losing competitive advantage if

Services’ existing supply chain and logistics offerings.

they offer a poor returns experience. Our new joint venture will integrate logistics and customer services to make the process

Australian-based, TIC Reverse Logistics has been at the forefront

seamless. We’re thrilled to be offering reverse logistics services

of creating downstream opportunities and industries for products

under the new umbrella of ACS Reverse Logistics.

otherwise destined for landfill. Allport Cargo Services has developed

Clyde Buntrock, VP of Group Sales & Marketing, Allport Cargo Services

a strong and successful relationship with TIC in the recent past, on a global basis, largely due to its extensive experience in providing

It is well documented that the way a customer experience ends

retailers with control and intelligence on store returns, recall

has a disproportionate impact on how customers remember the

products, damaged stock, sale and consignment merchandise. The

experience. To be able to deliver true end-to-end logistics it’s

new venture will combine the strengths of both companies and

important to constantly challenge what people are doing to mitigate

provide a complete logistics solution for retail clients.

returns. There are many synergies between ACS and TIC: both companies are privately owned, build customer-centric solutions, and invest in innovation and value-add activities to deliver industry solutions to industry problems. Adam Joel, Managing Director, TIC

FORWARDER magazine

January 2017

THE NEW COMPANY WILL PROVIDE FOUR CORE SERVICES TO CLIENTS: •• Solvup software – Solvup is a powerful proprietary software

•• Asset recovery – TIC Asset Recovery already manages

tool for handling returned products at store counter,

returned merchandise from over 4,000 retail stores and

online or via phone. It is designed to optimise the customer

suppliers globally; specialising in customer returns, clearance

experience of returning a product and at the same time find

and end of line. As the largest worldwide supplier of

the fastest, most cost effective and customer satisfaction

high quality return products, ACS Reverse Logistics have

gaining resolution. Already live with some of the world’s

the trading partners for the cost effective forwarding of

most progressive retail companies, Solvup makes extensive

redundant stock

use of API’s with global consumer goods manufacturers and authorised repair agents.

•• Electronic Article Surveillance (EAS) Tags- TIC Group’s EAS recovery program collects used hard security tags

•• Centralised returns centre – Customer returns are hard to

from retailers, sorts them and returns them to garment

forecast, troublesome to manage and create a bottle neck

manufacturers around the world for re-use. By removing

when handled alongside the downstream supply chain. The

the bulk of this labour-intensive task from store or DC

Central Returns Centre (CRC) allows retailers to decouple

operations, and moving this process back to the point of

returns from your finished goods supply chain, in a dedicated

garment manufacture, ACS Reverse Logistics help to reduce

returns facility. The CRC streamlines the entire returns

staffing costs and free up retail staff to concentrate on

process, saving staff countless hours back of store, improving

serving their customers.

freight and tracking all products with 100% accuracy. In addition, the CRC can assist retailers with online fulfilment and returns, managing store fixtures and fittings and creating bespoke solutions for individual retailers.

Clyde Buntrock concludes:

Our clients must become customer obsessed or fail – and the most significant way retailers can differentiate

themselves in a crowded marketplace is through great customer experience. ACS Reverse Logistics is an exciting venture that is simplifying the returns processes with solutions that can be tailored to meet clients’ needs. With precision use of data, a truly end-to-end supply chain perspective and prevention to reduce returns altogether, we are bringing innovative and seamless logistics solutions to the UK logistics market.

FORWARDER magazine

January 2017

INDUSTRY NEWS

FORWARDER magazine

January 2017

WANT TO KNOW MORE? Further information can be found at www.pentalver.com

PENTALVER MAKES

£5M INVESTMENT IN BRIGGS EQUIPMENT

entalver has announced a further investment in its materials

terminal and six will go to Southampton while the Tilbury and

handling resources after concluding a new £5million deal

Cannock operations will take delivery of three and two machines

with asset management and engineering services specialist

respectively. All machines will be fitted with Hyster Tracker

Briggs Equipment.

to ensure optimum fleet and operator performance while also maximising asset utilisation.

One of the UK’s foremost providers of container-related services, Pentalver is adding 19 new Hyster machines to its fleet following

Briggs will manage the service support contract using its market-

a detailed tender process involving an in-depth assessment of

leading asset management tool BE Portal, which provides total

the marketplace and potential suppliers. The new machines will

transparency and supports top-level decision-making to improve

complement the existing 22 Hyster container handlers – successfully

fleet management and enhance workplace safety.

introduced by Briggs in 2015 – which boosted the Pentalver group’s container handling capabilities across its terminals at Cannock,

Acknowledged for taking a lead role in improving industry safety,

Felixstowe, Southampton and Tilbury and London Gateway.

Pentalver has worked closely with Briggs Equipment to ensure its operators adhere to best practice. Featuring enhancements to container

As well as representing a significant commitment to the group’s future

locking plus additional cameras, the new container handlers and reach

business expansion plans, the investment also underlines Pentalver’s

stackers are specified to make safety the number one priority when

confidence in Briggs Equipment, which will supply, maintain and

drivers are at the controls and away from the container stacks.

manage the fleet, as Managing Director Chris Lawrenson outlined. During the past 18 months our dedicated account managers, Reliability is crucial to our success. Our customers rely on us and

customer contract managers and regional service managers have

we, in turn, need to be able to rely on our suppliers. Briggs Equipment

worked in partnership with Pentalver to help drive up productivity

continues to impress us with the scope of its capabilities, high standards

by ensuring maximum utilisation of its Hyster equipment.

of customer service and commitment to helping us achieve our

We take a unique approach to meeting the requirements of port

commercial objectives. This, combined with the quality and durability of

operators and freight handling businesses and this important

the Hyster product and the advice and assistance available from Hyster’s

new contract showcases our ability to support what is a critical

support teams, gives us real confidence for the future.

business sector for the UK. Paul Giles, Ports and Terminals BDM, Briggs Equipment

Scheduled for delivery throughout 2017, the new Hyster equipment comprises 13 dedicated empty container handlers, specified in both

Pentalver’s operations include four of the UK’s main ports and an inland

single and double lift variations capable of stacking containers

depot in the heart of the Midlands. As a result of expansion during

six high, and six Hyster RS4531CH laden reach stackers. Eight

the past 20 years, Pentalver has established itself as a key provider of

of the machines will be put to work at Pentalver’s Felixstowe

innovative container solutions to customers across the UK.

FORWARDER magazine

January 2017

INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at www.craneww.com

tarting the New Year with expansion in mind, Crane

Crane Worldwide believes in providing complete supply chain

Worldwide in the Netherlands has invested in a brand

solutions to our clients. With the addition of the new Head Office

new head office facility at the heart of Amsterdam airport.

facility in Amsterdam, we now have the ability to service our clients with a suite of supply chain services that can address everyday

Having a state of the art facility at this strategic location is

challenges, now and in the future. The technological advancements

key to assisting our clients across the globe. The Netherlands is

of our systems, strong operational focus and AEO status provides

a key gateway to our client’s European locations and in order to

us with solid foundations in 2017 and beyond.

support our continued growth in the region, the new head office facility will allow us to increase our supply chain service offerings to our clients. Allan Fulks, Country Director for the Benelux region

The new facility houses the country’s head office staff, as well as an active airfreight operation offering dedicated client support. The warehouse facility offers value-added services such as storage, pick and pack operations, labelling and any bespoke handling requirements that require the personal touch. In addition to the new Amsterdam facility, Crane Worldwide in the Netherlands has an expansive 5000m2 customs bonded warehouse located in Tilburg, strategically located within a short distance to Amsterdam airport and Rotterdam and Antwerp’s ocean ports. In Rotterdam, a committed team of experts manage the ocean freight operations.

IN SEE US

SITE S STIC STATIM ONTH NEXT

GEARING UP FOR GROWTH

A NEW LOCATION FOR CRANE WORLDWIDE IN THE BENELUX

FORWARDER magazine

January 2017

THE INAUGURAL

YIWU-LONDON BLOCK TRAIN ARRIVES IN THE UK

he Eurotunnel connects the UK with more than just the

Trade between Yiwu, the largest small commodities trading

Continent. On 18 January UK time, the inaugural service

centre in the world, and Britain has also increased, notably

of the China-Europe Block Train (Yiwu-London line)

with bilateral trade volume increasing rapidly. Exports from

successfully pulled into East London’s Barking station. The service

Yiwu to the UK in 2015 had a value of USD 621 million (GBP

had departed Yiwu West Station on 1 January 2017. After journeying a

502 million). According to the statistics from Yiwu Customs,

staggering 12,451 kilometres, the freight train arrived at its destination.

exports from Yiwu to the UK from January to November in 2016 had a value of USD 569 million (GBP 461 million) an

At 1 pm on 18 January, China Railway Container Transport

increase of 10 per cent on the year before. Internationally,

Corporation, Yiwu Timex Industrial Investment Company, InterRail,

the UK is seen as a champion of free trading in the world and

Deutsche Bahn and One Two Three Logistics together hosted a

this line will help to further enhance the relationship between

grand ceremony celebrating the successful arrival of the inaugural

these two major trading countries.

service. The Minister of the Chinese embassy in the UK, Qin Zhu, the Regional Director of Department for International Trade,

London is a truly global city that is open to trade,

Parveen Thornhill, the Head of Asia Pacific of London & Partners,

investment and collaboration with the rest of the world. The

Jeff Cao, etc. attended the ceremony. Guests gave speeches and

arrival of the first freight train from China shows that London

wished a warm welcome to the newcomer.

is a leading destination for Chinese businesses, offering firms access to markets, expertise and capital, as well as an entry

Fully laden with 68 TEUs containing goods from Yiwu markets,

point to the West. Sadiq Khan has pledged to be London’s

ranging from household wares, clothing, fabric, bags and cases to small

most pro-business Mayor and, working together, we will

commodities unique to Yiwu, the freight train crossed the Chinese

promote economic prosperity across the capital. It is great to

border at Alataw Pass. It then journeyed through Kazakhstan, Russia,

see that Barking will serve as a hub for trade and investment

Belarus, Poland, Germany, Belgium and France, and after crossing the

between London and China.

Channel Tunnel finally arrived at London’s Barking station.

Rajesh Agrawal, Deputy Mayor for Business

Traditionally, for Yiwu’s consumer goods to reach British shores, sea transportation or air freight were used. Rail travel not only costs less than air, it is also faster than maritime shipping. Now, with the launch of the China-Europe Block Train (Yiwu-London line), the cost of importing and exporting goods has been reduced whilst making the transportation more efficient. The successful inaugural YiwuLondon freight rail service has further diversified Sino-British trade transportation methods whilst providing effective logistics support for China-UK trade and economic development. It further gives a welcome shot in the arm for the promotion of Yiwu’s international

Photo: chinadaily.com.cn

trade pilot and supply-side structure reforms. FORWARDER magazine

January 2017

INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at www.cmacgm-log.com

CMA CGM LOG

ON THE SILK ROAD W

ith a growing network in over 70 countries, CMA

On Wednesday 18 January, the arrival of a freight train at Barking

CGM LOG, the forwarding subsidiary of the CMA

(East London) signalled a new chapter in the history of the centuries-

CGM Group, are placing themselves in the driving

old Silk Road. Yet, CMA CGM LOG already has a true rail expertise

seat to offer customers bespoke supply chain solutions covering air,

and experience on this route. Indeed, the company already offers

road, sea and now rail from China through to Europe.

connections between China and Europe and will now have weekly China to UK rail services. As a fast-growing player in the dynamics of rail transport between Asia and Europe, CMA CGM LOG secured a new contract of 80 x 40â&#x20AC;&#x2122;HC between Shanghai and Seville. Shipped in batches, the first containers were loaded mid-August in Shanghai and arrived in Spain in early September with hardly 20 days of transit time. This solution helped the customer, a Spanish shoe manufacturer, to maintain its production without having to use the more expensive air transport. Indeed, rail stands perfectly in terms of transit times and costs between maritime and air freight and the Silk Road project enabled them to develop a comprehensive range of logistics infrastructures to secure and create the most efficient solutions for imports and exports between Asia and Europe. CMA CGM LOG benefits from the tools of its Global Group. Indeed, the company uses its own fleet of equipment which can be picked and dropped at the largest number of container depots along the Silk Road, when the main competitors are limited to a few number of depots and far higher leasing fees. Having over 123 offices in 70 countries allows

FORWARDER magazine

January 2017

CMA CGM LOG and CMA CGM LOG UK have true expertise in performing rail transport across their network, meaning that they have the capacity to go beyond their customers’ expectations, with a 4PL Rail expertise. After performing several shipments from China to Europe, the company is now the company to operate in strategic areas and niche markets to offer

able to offer a more direct service with a true rail service

customers efficient and value-added solutions that will help them set

from end-to-end. Beyond this rail specific offer, as a freight

up successful logistics supply chains. CMA CGM LOG can also use its

forwarder, CMA CGM LOG has the capability to offer the

dedicated intermodal teams in China and Europe to coordinate cargo

full range of forwarding services as well as specific niche

and by its ‘rail forwarder’ approach, the company is also able to offer

products: the company has a unique set-up for air Freight, a

integral packages to its customers with the full logistics value-added

strong support for ocean freight from their mother company

services along the Silk Road: advanced hubs at Khorgos and Duisburg,

but also from other top carriers. It has advanced hub solutions

cross-docking at its depots or LCL opportunities on most routes.

across the world and can handle the most sensitive products such as class 1 and class 7. Through this comprehensive range

CMA CGM LOG launched a genuine development strategy in the rail

of logistics services, where rail fits perfectly and will further

sector, which has already exceeded 3,000 TEUS since the beginning

grow, CMA CGM LOG is able to find a specific positioning on

of 2016 on the Silk Road. With the new connection to the United

the market for small and large customers alike, illustrated by

Kingdom being added to the route it will allow further development in

its double-digit growth in 2016.

this product, the company feel that using the UK rail network will allow them to move cargo to the North of England also reducing vehicles on the road. Whilst these volumes are still modest but increasing, we see this relatively new product as a major advancement in international trade and will be considered by manufacturers globally as a viable option to reduce costs whilst looking to transport products from Asia to Europe in less half of the time of shipping by sea. Now that the first ‘Silk Road’ train has arrived in the UK, CMA CGM Log is able to add

Jonathan Rayton,

this new rail service to its already extensive list of products available

General Manager UK,

allowing the company to truly offer solutions to suit all demands.

FORWARDER magazine

January 2017

INDUSTRY NEWS

his month FORWARDER magazine turns 1! After an eventful first 12 months in operation it seemed only fitting that we get the team together to celebrate. What a first

year it's been! We’ve covered everything from technology to Brexit, with contributions from a wide range of industry professionals. We’re going into our second year with plenty of ideas and a growing team to deliver on our plans. We listened to your requests for particular topics, this year sees the first ‘Temperature Controlled’ and ‘Project Cargo’ editions; we also listened to your requests for a variety of cover stars and have some great companies confirmed. Here’s to a prosperous 2017.

HAPPY BIRTHDAY

FORWARDER MAGAZINE! 34

FORWARDER magazine

January 2017

THE ECO ISSUE NEW

MULTIMODAL 2016 NEW

SAMSUNG'S 'SAFETY TRUCK'

REDUCING CARBON EMISSIONS

NEW CUSTOMS REGULATIONS

ELECTRONIC DATA EXCHANGE

FUEL MANAGEMENT

FORWARDER SPOTLIGHT

...to the Port of Britain

TIME-CRITICAL TECHNOLOGY

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CHALLENGING THE NORM

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location, all from their desk. This gives the shipper the advantage

ith an abundance of choice in all aspects

the industry, it can sometimes At NS Shipping, weof like tofreight give our customers different options

of having a report ready to give the consignee at destination, meaning time can be cut from quay to processing to shop floor.

be slightly overwhelming as a Some customer based on theirs and their customers’ requirements. carriers trying choose thesome rightwith provider. offer here,tosome there, cheap Throw freight into rates,the some

Whilst this technology has presented a much-needed option for a

technology, products and new processes withmix notnew so cheap freightnew rates, some with reefer monitoring

shipper, the availability of lines to offer this is somewhat minimal.

and the task becomes borderline insurmountable.

Maersk and CMA CGM are currently the only lines to offer this

We approached Shipping for their thoughts on old technology and someNS without.

technology, leaving the shipper and forwarder with limited options

versus new and making that difficult choice...

when picking a carrier with full transparency. It is all well and good having the technology available, but if it isn’t a viable option for the customer then it becomes somewhat obsolete.

With the age of digitisation in shipping in full force, the ability for a customer to view vital information on their expensive

Even if this new technology isn’t readily available, there is something

consignment is a definite advantage. As a leading reefer specialist,

to be said for providing excellent customer service. If we cannot

we are finding that one of our main problems when it comes to

offer the live transparency that this technology offers, we can

this transparency, is finding a carrier that can cater for this at a

make sure our customers know that their cargo will arrive on

cost-effective level for all parties.

time, in the condition they expect, with full accountability from us. So even with the age of digitisation taking over the world of

Maersk and CMA CGM both offer monitoring technology via

shipping, customers can still trust in one or the other to get their

a unit fitted to the container, allowing a shipper to view real-

temperature controlled cargo from A to B safely: technology or us.

time info on their cargo, such as temperature, air humidity and

Ben Evans, NS Shipping

TEMPERATURE CONTROLLED

FREIGHT, PHARMA & THE FINAL MILE 36

FORWARDER magazine

January 2017

to-label requirements are very effective in placing responsibility and

he pharmaceutical industry is heavily regulated

accountability with the various parties in the chain and in ensuring

and can sometimes seem like an impenetrable

that common definitions exist between them. But this wasn’t

market. How do our forwarders getdifferent behind options the At NS Shipping, we like to give customers

always so clear. I once led the response to an RFQ for air freight

lineonoftheirs defence ‘bigcustomers’ pharma’ torequirements. win coveted high-value based and of their Some carriers

services that called for pricing for 2-8, 2-30 and 15-25°c handling

contracts? More thansome that with even,cheap what freight is the interplay offer here, some there, rates, some

to destination port or door. We had to submit prices for each of

these freight two forces operate very different, withbetween not so cheap rates,that some with reefer monitoring

the ranges, yet the customer couldn’t and didn’t specify which of

and yet equally complex, process-driven supply chains?

its products were required to remain within which temperature range and how the products would be packaged. At the same

For an honest appraisal of this niche market and the

time, airlines never had the ability to control the temperature of an

challenges presented to shipper and manufacturer alike,

aircraft, nor specific parts of it, so, therefore, the temperature of

I reached out to Stephen Taylor. With an extensive

the product surely had to be primarily influenced by the method of

career in freight, and more recently pharmaceuticals,

packaging? If these factors were so, then how could we determine

I knew we’d get a comprehensive response. Here’s what technology and some without.

pricing and service levels and how could we be sure of maintaining

he had to say…

the correct temperature of the product when it would go from one side of the world to the other, across multiple forms of transport and after multiple hand-offs over multiple days?

I moved into Life Sciences after running operations that were centred exclusively on Government- and public sector-based

From the other side, I’ve seen forwarder air waybills scribed with

customers. Here, it was very much about commercial compliance

‘pharmaceuticals, please keep product in XYZ temperature range’,

– helping public agencies comply with their own internal rules

then booked with the air carrier as general cargo - the carrier was

around transparency, audit and protecting the public purse.

instructed to handle the product as it would in a pharma grade manner, but without being paid or contracted to do so. Shipper

Moving into Life Sciences, I encountered a different form of

and forwarder would believe they could lodge a claim with the

compliance – the compliant handling of pharmaceutical products

carrier for any loss or damage due to excursions; however, the legal

and the Good Distribution Practice (GDP) guidelines. These

position is that by scribing the waybill in such a way, the forwarder

guidelines were spun from Good Manufacturing Practice (GMP)

is accepting professional responsibility to maintain the temperature

and were designed to establish standards for the storage and

of the product whilst in its and its sub-contractors care; and in the

handling of pharmaceutical products within the distribution

event of loss or damage after procuring a general cargo service

process. But whilst international transportation by air and sea -

exposes itself to unlimited liability through wilful negligence.

and the ancillary handling and transport movements - are a key part of the distribution process, the guidelines never went so far

Some shippers took - and still take – a ‘risk based’ approach to

as to explicitly reference these.

selecting the method of packaging and the level of transportation service. Simply, if the product had reasonable stability, and was

With this, I saw a grey area that was open to interpretation. I was

not substantially expensive – and could be replaced reasonably

often surprised at the gulf in understanding and interpretation

easily – then lower-cost options were selected on the basis that

between ‘big pharma’ – the larger pharmaceutical manufacturing

the cost of replacement a couple of times in a year would be less

organisations – and freight forwarders.

than the annual cost premium for higher-grade services.

‘Temperature control’ in international transportation is very clearly

Pharmaceutical companies that sell their products overseas

defined now and it comes with over-arching legislation that penalises

outsource the responsibility for the transportation and delivery

failure to adhere. It’s referenced in IATA’s Chapter 17, and the ship-

of their products – after all, they cannot physically do it

FORWARDER magazine

January 2017

FORWARDER FOCUS themselves – but they cannot outsource the risk. The owner of

I work primarily within the cold chain – 2-8°c range – and

the product carries the risk. It’s a challenge for pharmaceutical

controlled room temperature segments, where expensive

companies, as their goods go through a very carefully controlled

products are shipped with an emphasis on active temperature

process within their own manufacturing network, only to leave it

control. With the transition of large volumes of pharmaceuticals

and join a world of risk, uncertainty and variable. I always thought

out of the air and onto the sea, combined with shipping lines

of pharmaceuticals travelling by air freight as being akin to human

investing increasing sums in equipment, the question is always

travel: if you or I want to travel alone, without sharing, to get to

being asked about how air freight risks losing all of its business to

our final destination with the highest probability of security and

the shipping lines. As I see it, this migration will continue, although

safety, quickly, it gets expensive. Otherwise, we have to share

I believe it’s nearing maturity, partly due to the reasons above.

space with other people and there are no guarantees of avoiding

According to global trade data from Seabury, pharmaceuticals

delay. Same for medicines – once they join an airfreight network

shipped by air between years 2000 and 2014 increased from

they travel alongside other products and can only move as fast as

288 million kilos to 588 million, almost doubling, with 79 per

the entire consolidation. If the shipper wants enhanced handling

cent of that volume increase made up of products with their

or care, it simply costs more.

value exceeding US$150 per kilogramme. In the same period, the pharmaceutical ocean trade grew from 1.98 billion kilos to

The clear challenge also is to find a correct balance between

4.2 billion. However, 70 per cent of this volume growth came

the packaging and transportation option that delivers the goods

from products with a value of less than US$15 per kilogramme.

safely at the optimum price – not paying a premium when it’s not needed and not paying too little that results in a loss.

Data from Eurostat, the government agency, also reports that biological medicines, vaccines for human use, insulin and dental

A significant transformation I’ve witnessed in a few short years

fillings (which apparently have a compound that is highly sensitive

is the conversion of large volumes of expensive and narrow-

to heat) are amongst the products most frequently shipped by

tolerance products (e.g., vaccines) to sea freight. I’ve been

air from Europe to the USA. The data indicates that vaccines for

surprised at how successful this has been. Of course, the only

veterinary use, blood, penicillin and antibiotics are increasingly

reason to switch from air to sea freight is to reduce cost and

shipped on this route by sea. So whilst sea freight, statistically, is

pharmaceutical manufacturers have long needed to drive their

considered to be the most secure mode of transport, both sets

supply chain costs downwards. However, pharma supply chains

of data strongly indicate that when time and value are the key

typically run lean and it takes significant volumes to fill a container

factors, air is and will remain the preferred mode of transport

to reach the optimised unit cost. Some larger manufacturers

for pharmaceuticals.

speak of their desire to use sea freight as their default mode of transport, although this is ultimately improbable given all the

Sources differ slightly, however, there is no question that

variables that exist, not least the extreme values, unexpected

the sector will continue to see substantial growth and it’s

spikes in demand or issues with supply.

an interesting time to be involved in a logistics capacity.

FORWARDER magazine

January 2017

Ageing populations, increased government healthcare spending, the

Shipping pharmaceuticals – protecting from risk, meeting compliance

growth of large molecule, protein-based drugs and tightening ‘ship

and legislation, maintaining standards – is a complex process for the

to label’ legislation are driving temperature controlled packaging

manufacturer. The role and approach of Procurement, naturally,

and temperature controlled transportation demand upwards at a

is to seek to ‘commoditise’ freight forwarding services down to a

rate of 7-8 per cent per annum. This ultimately spells good news

transactional level, perhaps akin to retailing, where a pint of milk

for the manufacturers and the patients they serve as it allows

costs x and a bottle of champagne costs y, making the purchasing

for continued investment from the logistics sector in equipment,

cost to the company and their like-for-like savings transparent.

facilities, training, innovation and continuous improvement. Succeeding as a forwarder for big pharma is also a complicated and Passive and active solutions for temperature control are the focus

resource-hungry business. The RFQ is a tool often used to identify

of the higher end of this segment. Active solutions use electricity to

cost savings and to influence multiple matrix-based stakeholders to

power heating and compression units to maintain the temperature

embrace change through those potential savings. In large-scale pharma

range, where passive solutions use a range of insulated and phase-

RFQs it’s difficult for both shipper and forwarder to define all of the

change materials to insulate the product from external conditions.

requirements: there’s the transactional level where shipments are

Active solutions are deemed to be the most robust under extreme

executed, then the army of resources behind it managing processes

conditions and where delays may occur, since the units can remain

such as compliance, centralised and bespoke billing, risk assessments,

autonomous using external power sources, whilst passive solutions

planning, transformation projects, innovation and improvement, to

are often considered less expensive. Except in cases where the

name but a few. The challenge for the incumbent forwarder is two-

product is so valuable that only the most robust solution can be

fold: firstly being able to correctly translate all of those requirements

used – or where the route is not challenging and the product

into the (deliberately) very narrow and prescriptive pricing template

has good stability and a less-expensive option can suffice – or

that’s issued and, secondly, it knows that by attempting to recover

where larger loads can be optimised - it’s sometimes a complex

all of that mid- and back-office expense its submission is going to

decision-making path for the shipper to calculate the solution that

look prohibitively steep against the other bidders. An easy argument

does the job at the lowest cost. Active units are typically large

for procurement. For the non-incumbent bidders, they are blissfully

and expensive to lease and cannot be configured to the size of

unaware of the actual, specific complexities involved, and bid – as

the product; passive solutions are typically cheaper to procure, but

instructed – according to the requirements as listed. The result:

unless you can establish a robust return logistics process and re-

relationships break down everywhere and expensive pharmaceuticals

use the units multiple times - and by the time you factor in the

risk not being shipped and very little is achieved.

below-the-line costs of finance, ownership, storage and handling and disposal, combined with much of the packaging units interior being

Forwarders have their strengths, whether it’s geography, mode of

taken up by insulating material and thus reducing the payload – the

transport or function, and their weaknesses. No forwarder can

calculation becomes less clear. Ultimately, it’s a case of assessing

go to big pharma and claim it has the resources, infrastructure and

the risk – the risk of loss or damage, the impact of loss and the cost

human capacity to handle absolutely every stick of freight that the

of replacement – and working back from there.

shipper has, anywhere, everywhere, all of the time. And it’s not in the best interests of the shipper to allocate award only on price.

Another transformation I’ve seen in recent years is the rise of Procurement and the beloved RFQ. International transportation

The answer? Collaboration. For the forwarder, be clear about what

is part of the distribution process, which itself often falls under

you’re good at, play to your strengths and do a great job without

manufacturing and supply and encompasses packaging and

hurting yourself. For the shipper, select who can do the best job in your

handling. As big pharma has sought to strip costs from the

different areas of need – it will be more than one but need not be many

supply chain, international transportation has been one of the

– and drive partnership, sharing risk, reward, success, failure, blame.

final ‘frontiers’.

Stephen Taylor

FORWARDER magazine

January 2017

FORWARDER FOCUS

Now I’ve taught you to suck eggs, let’s get down to the real ow that you’ve chosen a provider to import

business at hand...

your temperature controlled goods and you’ve considered the potential challenges ahead,

Are you going directly to a distribution centre?

what happens when your load has arrived in the UK? We asked Leon Smith from European and National Couriers

If so, it’s fairly straight forward: just make sure you’ve booked a

Ltd to walk us through the final mile of the shipment. He’s

spot with a socket at the port so there’s no lapse in the fridge

given us plenty to consider…

unit, arrange for your tractor unit to collect the trailer, swing into the local bunker site and head to your destination. Easy peasy. The only things to consider here are:

Firstly, are you going to enlist the help of a company like European and National Couriers Ltd to manage the whole process for you? Or are you going to take on the task for yourself?

•• Make sure your driver has the correct paperwork and ID to access the trailer •• Ensure they have an address and fuel card to fill up •• Be certain you have a booking slot at the distribution

If you’re going to go it alone there are a few things you need to

centre for delivery

consider. Is the load being delivered directly to a distribution centre? Does it need to be stored? Will it have to be split and

Will the goods need to be stored?

delivered to multiple locations? How quickly does it need to be distributed?

As with any cargo, there are plenty of storage units around the ports, obviously, we need one that’s a little more specialised.

With it being temperature controlled, the first thing you have

Either we need a socket space, or a temperature controlled

to ensure is that where ever it goes once it comes off the boat,

warehouse. These will be considerably more expensive than a

you need to have external sockets to plug the fridge/freezer unit

standard warehouse, so again, do your research.

into, and ideally a bunker fuel station nearby. Bear in mind that a normal filling station won’t do, the engines on fridge trailers/

If we need the goods to be stored, we want this to be for as

containers run off red diesel, so you’ll need a bunker site, which

short a period as possible, but always lay out the costs per day

will require you to have a specific fuel card, do your research

and for handling and storage to your client, then there are no

in advance and make sure you’re properly equipped. All major

surprises further down the line, I would also recommend that

ports have bunker sites close by, so it’s fairly straight forward. I

you find out the costs of disposal, it can be anywhere from £50

know this seems like a silly thing to focus on, but if your trailer

- £100 per tonne. I’ve had instances where stock has been left in

runs out of fuel, the fridge turns off, your load is destroyed and

storage and eventually goes out of date, I find this less likely to

you’re facing a bill of thousands of pounds, nobody wants that.

happen if you make the client aware from the outset that there

FORWARDER magazine

January 2017

will be additional costs involved if this happens. It’s not always a

As with most things in life, proper planning generally

case of stock not being moved, sometimes you attempt delivery,

makes for a smoother ride.

only for it to be refused, then what? Make sure all costs are drawn out first: if stock gets refused and you have to return it,

If everything is planned properly, you can now send out your

you can run up big costs, especially if the space on that vehicle

vehicles, which make every delivery on time and in perfect

had a return load planned.

condition. Smiles all round, job done!! If you’ve worked more than a day in transport, you know that this almost never happens,

If your load is going to need to be split and delivered to

but hopefully, there’ll only be minor teething problems and traffic

multiple locations, make sure you have all handling costs

issues that you can work your way around. The only thing I would

with the warehouse agreed in advance.

add at this point is that communication is key! If you’re going to be late, call and tell your client, if anything isn’t going to plan,

At this stage I would highly recommend you enlist the help of an

communicate it ASAP, your client will always appreciate upfront

expert for distribution, it can sometimes seem cheaper to try

honesty more than apologies and nonsense after the event.

and do this yourself, but when things go wrong with temperature

Leon Smith, European and National Couriers Ltd.

controlled stock, it’s very hard, often impossible to rectify. We’ve covered advances in tech, navigating manufacturers’ When enlisting the help of an outside company, you need to

expectations and given you a how-to guide for the carriers last based on theirs and their customers’ requirements. Some

consider a few things. Firstly, consult with your client, find

mile of a some shipment. Many forwarders will freight debate rates, whether offer here, there, some with cheap some

out what their minimum standards are? Do they require

is more difficultfreight to winrates, the business in thereefer first instance, withit not so cheap some with monitoring

constant temperature monitoring via onboard computer? Or

or to service it once the account is on board. Either way

a printout at the delivery point? Are the delivery locations large

this is certainly vertical that requires a considerable technology and somea without.

distribution centres with access for any sized vehicle? We’ve

amount of planning and expertise to deliver to the end

found that when it comes to frozen/chilled food, they often

user, especially when you think how many of us use

want you to deliver direct to stores, this means the use of vans.

temperature-controlled products on a day-to-day basis.

Finally, you need to establish a timeframe, what is the cut-off date for all deliveries to be completed, or are there already set

Jodie Morris, Editor, FORWARDER magazine

delivery slots you need to adhere to? If you are going to need to use vans, check the spec that your distributor is using, make sure that every van has a calibration certificate for the fridge unit and that the right level of insulation is fitted for the load it needs to carry. Planning is everything at this stage, you need to consider the size and weight of your product, so you know how many units each vehicle can carry. How many drops will you have? We need to plan these routes, making sure they’re achievable, all locations will need to be contacted in advance to agree on delivery booking slots and any access restrictions.

FORWARDER magazine

January 2017

MOVE IT LIKE...

SECTOR-DEDICATED STAFF

4,900

PHARMACISTS

150+

LIFE SCIENCES-GRADED WAREHOUSES GLOBALLY

150+ (1.8+ million m2)

LIFE SCIENCESCERTIFIED STATIONS

90+

GMP-CERTIFIED SITES

15+

CLINICAL TRIAL DEPOTS

20+

KEY EUROPEAN HUBS

Banbury (UK), Mechelen (Belgium), Milan (Italy) and Riga (Latvia). Further connected hubs throughout Europe for pharmadedicated road freight services.

ANDREW MITCHELL,

DHL HEALTHCARE & LIFE SCIENCES EMEA 42

FORWARDER magazine

January 2017

ANDREW SAYS... ...it was really the physical nature of logistics that captured my interest.

originally graduated with a business degree with majors in accounting and IT. Early in my career, I tried my hand at both of these professions yet I felt that something was missing. In 1990 I applied for a role as an IT analyst in the logistics department of a pharmaceutical company and a whole new world opened up for me. Having a background

in finance and IT was great, but it was really the physical nature of logistics that captured my interest. FORWARDER magazine

January 2017

MOVE IT LIKE... Q A

How did you get into logistics? How did the role at DHL come about? I originally graduated with a business degree with majors in accounting and IT. Early in my career, I tried my hand

ANDREW SAYS... Temp.-controlled logistics capabilities are the core of life sciences & healthcare logistics

Q A

What does your role in DHL involve? I am responsible for developing and maintaining our close business relationships with our top global life sciences and healthcare customers across all DHL business divisions. Core

at both of these professions yet I felt that something was

to my role is to understand the challenges and pressures our

missing. In 1990 I applied for a role as an IT analyst in the

customers face in today’s and tomorrow’s LSH industry.

logistics department of a pharmaceutical company and a whole new world opened up for me. Having a background

I frequently meet with customers to ensure we are at the

in finance and IT was great, but it was really the physical

forefront, collaborating closely to achieve more efficient

nature of logistics that captured my interest.

supply chains and involving stakeholders across all the DHL business divisions as well as the DHL trend research and

For me, this new field of logistics felt 'real' – real boxes,

innovation teams. By working together, we make sure each

real products, real forklifts, real planes, real trucks – and it

customer has the best and smartest cold chain for their needs.

was especially exciting because it was leading edge (whoever had even heard of 'logistics' in 1990?). That’s why I focused

Our customers include pharmaceutical and biotechnology

my subsequent studies on logistics, transportation, and

companies, medical device companies, hospitals, clinical

distribution management and became one of the earliest

trial institutions, and many other LSH organisations. We

Masters graduates in that course from RMIT University in

share the same goals – to lead in times of change and deliver

Melbourne, Australia.

healthcare to the world.

Over the intervening 26 years, I have built my professional logistics experience, accepting roles in Indonesia, China, Taiwan, and Australia before joining DHL as Vice President of Life Sciences & Healthcare in Asia Pacific in 2008. My next move in DHL concentrated on supply chain leadership. From there I moved to Europe, accepting my current position as

Q A

What’s your background in temperature-controlled logistics? Temperature-controlled logistics capabilities are the core of life sciences and healthcare logistics. As someone who has spent his career in this field, I have always taken a keen

VP of DHL Life Sciences & Healthcare in EMEA. To expand

interest in cold chain developments and I’ve seen the market

our life sciences and healthcare (LSH) opportunities in the

transform fundamentally over the past decades.

region, I now work very closely with all DHL businesses including our freight transportation and express divisions.

Cold chain logistics is constantly evolving. We have seen the evolution of active and passive packaging solutions as well as the evolution of services offered by airlines and shipping lines.

FORWARDER magazine

January 2017

We are seeing that extend across airports, ground handlers, and all those involved in cargo movements because it’s critical to protect product efficacy in every part of the supply chain. The smartest solutions I see now feature predictive analytics using big data. These execute via robust standard operating

Q A

What is your biggest achievement? We have a fantastic team of professionals within DHL LSH, so allow me to answer this question on behalf of the entire team.

procedures (SOPs) and rely on dedicated IT systems to

Q A

ensure end-to-end control and compliance globally. One of

One of our biggest achievements is providing

our many customer surveys revealed that 40 percent of our

customers with leading-edge life sciences supply

LSH customers consider maintaining temperature control to

chains. Incorporating big data and predictive analytics

be a major issue. That’s why many of my current discussions

into our lane risk assessments, we have developed

with customers are about harnessing the power of big data

a specialised and compliant network, with globally

and analytics – these highly targeted activities reduce risk

consistent IT and processes, using optimised risk-

and enable better decisions to be taken to manage the

appropriate packaging, and operated by a highly

temperature-controlled supply chain.

trained and certified team of life sciences specialists.

What has been your biggest challenge in the role?

In EMEA, I’ve seen for myself how this framework enables customers to handle and protect products appropriately, prevent so-called ‘temperature

One of my biggest challenges in this role is to continually

excursions’, always use the right packaging and

strengthen our LSH capabilities across the EMEA region and in

transport solutions, and avoid millions of euros of

emerging markets. This is essential because our LSH customers

cost (actual and potential) in product wastage, brand

need the smartest solutions and support to safeguard products,

damage, and lost sales.

effectively manage complexity and risk, reduce total cost, and improve profitability and competitiveness.Right now, our global life sciences and healthcare network is second-to-none. We have 4,900 sector-dedicated staff, 150+ pharmacists, and 90+ life sciences-certified stations. We also have strategically located regional hubs to provide forward stock services in free trade zones; two of these are in my EMEA territory – Dubai and Istanbul. In addition, we have 150+ life sciences-graded

Q A

How would you deﬁne your company culture? And how do you get the best out of your team? DHL is an inclusive business that works closely with its employees to create the right solutions and services for customers. We have a number of

warehouses globally (1.8+ million square meters), 15+ GMP (good

initiatives that encourage employees to get involved

manufacturing practice)-certified sites, and 20+ clinical trial depots

in the business and through which we can appreciate

specifically suited to serve the clinical trial logistics needs of our

the hard work of our teams. Also, taking a supportive,

pharmaceutical and medical device manufacturing customers. We

collaborative approach to career development means

also have an FTL/LTL cold chain network across Europe with four

we maintain a positive working environment.

key hubs in Banbury (UK), Mechelen (Belgium), Milan (Italy), and Riga (Latvia) and further connected hubs throughout Europe for

For myself, I am hugely committed to working

pharma-dedicated road freight services.

together with my team to ensure we offer the very best solutions to our customers. I am passionate

As you can imagine, it’s a massive task to ensure the

about life sciences and I work hard to inspire my

development and ongoing availability of this LSH-specific

great team; I like to encourage people to find creative

logistics network!

solutions to each logistics challenge.

FORWARDER magazine

January 2017

MOVE IT LIKE... Q A

ANDREW SAYS... we’ve seen more and more providers and procurers of healthcare products and services

What’s the most important thing you are working on right now and how are you making it happen?

Already we’ve seen key changes in drug portfolios and unprecedented expansion into new geographies and new markets. Things can go smoothly or they can go very badly wrong. Regulatory scrutiny is on the increase, and so too

It’s difficult to pick just one important example.

are financial penalties for non-compliance. Shareholders are

Something that I’ve been fascinated to witness at close hand

often apprehensive; companies can make or break a brand

is our development of the DHL Thermonet solution for

reputation overnight, and patient lives are always at stake.

temperature-controlled LSH air and ocean transportation. This makes LSH logistics very interesting and of course To make this solution happen, we are using our worldwide

extremely important. I really enjoy being a part of the

network of GDP (good distribution practice)-certified

DHL team that’s improving customer supply chains through

life sciences stations, our regulatory compliant customer

practical, proven innovation.

procedures, and our 24/7 proactive shipment monitoring and intervention services. And this solution is managed by the industry’s only purpose-built IT system, our LifeTrack system. DHL’s centrally based global Thermonet monitoring and intervention team uses this system and works closely with customers to provide timely information on all shipments

Q A

How has the cold chain evolved and how do you expect it to develop in the future? The cold chain is evolving fast; this is an unbelievably exciting time to be involved in LSH logistics. Two global trends are pushing things forward – one is the ubiquity of

– they obtain end-to-end product visibility, temperature

mobile connections; the other is our ability to now analyse

control, and auditable evidence. It’s such a cool solution; I

and store all of the data from these mobile connections.

just had to share that one with you!

I’m talking about mobility and cloud-based big data analytics.

What is it about LSH logistics that draws your attention?

With these trends, we can track and generate data on any parameter in the cold chain – temperature, humidity, CO2 levels, energy consumption, and even when a door is opened

As human beings, the life sciences and healthcare industry

or closed. The fact that this data can be transmitted via

is of vital importance. Knowing that I have somehow

mobile devices means key processes can be monitored in

contributed to a global supply chain that helps millions of

real time from anywhere in the world. Using rich analytics

people every day gives me a buzz! It is also an industry that

algorithms, we can now turn raw data such as this into

is incredibly varied, so there is always something new to

predictive data, creating actionable recommendations and

explore and we are pioneering some of today’s greatest

warnings. These improve storage and handover processes,

social and technological advances.

inform business decisions, and prevent cold chain failure before it occurs. I hope that gives you a glimpse of the very real possibilities for the LSH cold chain of tomorrow.

FORWARDER magazine

January 2017

Q A

You support some of the largest names in the industry. How do you develop supply chains that ﬁt their needs? Every customer has unique challenges in their supply chain so it is crucial that we work collaboratively to achieve a

Q A

What are your expansion plans for the next 12-24 months? DHL is constantly gauging where additional investments are needed. We are always working on strengthening our network and solution portfolio

tailored solution. Proximity to each customer through our

accordingly. For example, we recently expanded our

vast global network can take some of the credit …although,

hub at Leipzig airport allowing us to process 150,000

of course, there is more to our success than this! I think

shipments per hour and making it easier to handle

what’s most important is our determination to engage at the

heavier, bulkier items of medical equipment.

strategic level and add value to every customer relationship.

Q A

We put our unprecedented expertise (not just in logistics

Similarly, DHL is planning a 36,000m2 expansion of

but also and more specifically in life sciences and healthcare)

its hub at Brussels airport to allow greater flexibility

to work by getting closer to our customers and developing

in European manufacturer supply chains. For

truly customer-centric solutions.

pharmaceuticals and medical devices, this will enable later pick-ups every day of LSH shipments destined

How has the market changed in the last 20 years?

for countries and territories around the globe. Investments like these will continue through and

In the last two decades, we’ve seen more and more

beyond the next two years for sure. And as we

providers and procurers of healthcare products and services

continue to strengthen our network, we move ever

base purchasing and reimbursement decisions on therapeutic

closer to our ultimate mission of delivering healthcare

performance. So it has become critical to protect product

to the world.

efficacy throughout the supply chain. At the same time, there has been a huge increase in the prevalence of large molecule biologics which rely very heavily on cold chain solutions. Generics have also expanded several-fold during the last 20 years, and the emergence of markets in China, India, Brazil and Africa, for example, has challenged everyone to develop compliant supply chains in some interesting geographies. What I see happening now is a strong confluence of life sciences and technology. The Internet of Things, big data, wearable technology, and 3D printing will greatly change the delivery of healthcare solutions to patients as we go forward. But updating the cold chain and making it smarter is not easily done alone. So another market development over the past 20 years is growing partnerships (at strategic and tactical levels) between LSH manufacturers and pharmaceutical companies and their logistics service providers and specialised suppliers. FORWARDER magazine

January 2017

ASK THE EXPERTS

harmaceutical manufacturing seems to generate huge

Pharmaceuticals are governed by Good Distribution Practice

returns, even in these days of western governmental

(GDP) which is a set of ‘guidelines’ detailing how products

austerity.

Manufacturers are under huge pressure

must be transported. They are called guidelines but are

to decrease prices yet their shareholders still want the stellar

strictly enforced through audit processes by national regulatory

returns they have experienced over the last few years. ‘Emerging’

agencies, eg Medicines & Healthcare products Regulatory

economies are developing an affluent middle class who have money

Agency (MHRA) in the UK. The guidelines place a significant

to spend on life-improving pharmaceuticals. From these factors,

barrier to entry for logistics service providers but the rewards

you see two trends: manufacturing is moving away from high cost

are well worth the effort.

developed nations; finished products are being shipped to more international locations.

There is little point in adopting GDP processes without a Quality Management System (QMS) in place. It has been said that a QMS

Freight forwarding, shipping, transportation, logistics – no matter

is the roof to a house built on the foundations of regulatory

what name you give it, it is still a high capital business with low

compliance. As a logistics provider, it is likely that you already

returns: a lot of pain for a little gain! Logistics companies are

have a QMS through ISO certification or a similar scheme.

looking for high margin traffic which is stable throughout the year.

Whilst this may not satisfy GDP of itself, it means you are off to a good start.

In 2014, the overall market for pharmaceutical logistics was $72 billion and is predicted to rise to $94 billion by 2020 – a growth

Key to the transportation of pharmaceuticals is your personnel

of 30 per cent. In 2000, around 245,000 TEU of pharmaceuticals

and their level of training. Enshrined in GDP is the concept

were moved, in 2015 this became 567,000, a growth of 130 per cent.

of a Responsible Person (RP) who will ensure that you can demonstrate GDP compliance. You can train a current employee,

Combine these elements and it is obvious that you should be

employ directly your own RP or contract this service in. Training

chasing pharma companies to achieve high growth. If only it were

a current employee is likely to take the longest and this person

as easy to do as it is to say!

would still have no experience in pharmaceutical logistics. Both

MODALIS ON

SHIPPING PHARMA

FORWARDER magazine

January 2017

employing a RP and contracting-in have different advantages so careful consideration should be given to this choice. Training is a critical area of GDP and would include warehouse, driving and office personnel as well as some management. Logistics providers often separate their pharma department from the main operation since this clearly defines the cohort requiring training as well as giving them a tangible ‘product’ they can sell to potential customers.

WANT TO KNOW MORE? Further information can be found at www.modalis.co.uk

GDP guidelines cover premises and equipment. The requirements

Finally, medicines can be recalled for many reasons so a good

might appear onerous at first but closer inspection reveals that

quality tracking system is needed. Since this is becoming a

they are similar to the needs of other governmental bodies such

normal, commercial requirement across industry verticals, it is

as HMRC and HSE. On this basis, it is likely that little work is

likely that logistics companies already have one which would be

needed to meet the standard. However, pharma companies may

sufficient for GDP.

need temperature-controlled storage and/or distribution which is very expensive to build and operate. Initially, it is likely that

Of course, an article like this can only scratch the surface of this

you will seek to partner with domestic companies who can offer

complex subject but the transportation of pharmaceuticals can bring

such infrastructure which can then be allied to your international

tremendous rewards so it is an area you should consider further.

forwarding capabilities to form a GDP-compliant service offering. Mark Edwards, Managing Director, Modalis Ltd.

Key sections of GDP cover the outsourcing of activities – you may more commonly know this as sub-contracting. This can be done but there must be a contract in place between you and your

About the author

sub-contractors. There must also be a GDP-compliant Quality

Mark has over 25 years of logistics experience garnered at a

Agreement (QA); this is a very technical area and you should

variety of logistics service providers and product manufacturers;

engage your RP or a specialised pharmaceutical logistics consultant

he is currently the Managing Director of Modalis which is a

to achieve compliance. The alternative is to use the QA provided

dynamic logistics consultancy specialising in pharmaceutical and

by the pharma manufacturer but this has two problems: their QA

temperature-controlled logistics.

is likely to contain clauses which you would not want to agree to; not having your own QA is considered a deficiency by most

His projects at Modalis have included helping a major

pharma companies and demonstrates a potential lack of capability

pharmaceutical manufacturer to achieve GDP compliance,

to move their product.

moving an electronics manufacturer to a new freight provider to save 40% on freight costs, migrating 2 distribution centres for

The physical transportation of pharma products has a chapter

a telecommunications company and successfully assisting various

in the guidelines but these are straightforward to comply with.

companies with their RFP/RFQ.

Main areas surround temperature control (where required) and general good practice such as cleanliness of vehicles and

Prior to Modalis he was Global Freight and Compliance Manager

warehouses, systems to ensure the right products go to the

at Actavis, one of the top, global, pharmaceutical manufacturers.

right delivery location and systems to promote good handling.

He was responsible for all aspects of international logistics and

Additionally, security is covered but the level required would be

was the subject matter expert for transportation, warehousing,

met by any company which is part of a ‘known consignor’ regime

Incoterms, Customs’ compliance, Good Distribution Practice

or has AEO status.

and new product launches.

FORWARDER magazine

January 2017

ASK THE EXPERTS

he fact that you are moving your goods in a temperature-

have been subjected to conditions that will cause them to

controlled reefer container or trailer usually indicates

deteriorate or be spoiled.

that they are of a higher value or at least greater risk of

loss and also means that there is another factor in the equation

The problem is the damage has already happened, your goods are

that can result in their loss: their environment.

spoiled and you or your insurer will have to take a loss.

As well as theft, mishandling, or contamination, these goods have

In the 21st century isnâ&#x20AC;&#x2122;t there a better way? Wouldnâ&#x20AC;&#x2122;t it be better

to be maintained within an acceptable temperature and possibly

to be notified if the environment in a shipment is approaching

a humidity window for them to still be a saleable commodity at

unacceptable levels and then before it is spoiled take remedial

the end of their trip. So just what are the challenges with this?

action? Thankfully now you can. Your shipment can now become part of the IoT, The Internet of Things.

Many reefers run at the extremes of their capabilities in order to maintain the set conditions of your freight. In hot and humid

A number of companies have developed environmental sensors

climates this is especially true. Failure of a refrigeration unit can

that sample the environment in the reefer and should a set

mean a very limited window of opportunity for remedial action

parameter be breached will generate and transmit a notification

to prevent any losses.

to the effect in real time. Two such companies are Guardfreight Worldwide Ltd and Sensitech.

All temperature-controlled units will indicate what their temperature is and most will generate an alarm locally should that move beyond an acceptable range or the refrigeration shuts down for some reason. Some will even transmit this data to the carrier via a cellular link. But this is usually information sent to the carrier, what about you the owner of the freight, the company that will take the most pain if the goods are spoiled? What do you know about your freight in transit right now? Currently most companies with temperature-controlled freight deploy environmental data loggers. These devices typically sit inside the freight and measure various environmental parameters. The data from the devices is then downloaded at the end of the trip and you can see if there have been any anomalies en-route. These are a great way of protecting consumers from being sold products such as food or pharmaceuticals that may

FORWARDER magazine

January 2017

WANT TO KNOW MORE? Further information can be found at www.guardfreight.com

Both companies offer environmental sensors that measure

Not only will you know when the environment of your shipment

and report remotely set parameters, in the instance of the

changed you will know where, as these devices also transmit

Guardfreight units multiple parameters with a single unit and

their location. A useful tool if it is necessary to apportion blame

indeed multiple units can be deployed in a single shipment. These

on a third party for poor handling. Having up to date location

devices then report via the cellular network that set parameters

information means you also know where your shipment is so that

are either close to or have been breached.

will give you an additional logistics advantage when used correctly.

You as the owner of the freight will receive these notifications,

Suppliers of these systems have even looked at the issues and logistics

some companies offer a 3rd party monitoring solution, and

of handling the devices. They will often provide a per trip service,

immediate action can then be taken before the goods reach a

delivering monitoring units to the start location and providing

critical point that will result in the need to condemn them. In

recovery of the units at the destination. You no longer have to worry

the case of third party monitors they can take actions for you.

about deployment, collection and maintenance of the devices.

They will be able to contact the carrier, probably in the language of that carrier, to get any problems rectified.

All these services can mean a real ROI for you company. Reduction in losses due to breaches of environmental conditions, more efficient

Reports of telemetry from these devices can also be downloaded

logistics, reduced stock requirements and even the possibility of

so that hard copies of the exact environmental profile can be

insurance reductions through discussions with your insurer.

filed should there be any dispute. Andrew Harrison, Director, Product Development and Implementation, Guardfreight Worldwide Ltd.

TEMPERATURE CONTROLLED FREIGHT

FORWARDER magazine

January 2017

ASK THE EXPERTS

epending on the size, one shipment of pharmaceutical products

can lead to serious quality and safety concerns too. Shippers can help

could cost a company anywhere from $150,000 to millions

mitigate these added risks by customizing supply chain best practices to

of dollars if transportation temperatures are not maintained

meet the complexity of cold chains. When transporting fresh produce,

(Inbound Logistics, Navigating Pharma Logistics, www.inboundlogistics.

pharmaceuticals, floral, frozen foods and other temperature-sensitive

com/cms/article/navigating-pharma-logistics). Obviously, profits are

products, speed to market is critical. Creating an efficient, effective cold

one immediate risk of an improperly managed cold chain. Additionally,

chain starts when all key stakeholders—shippers, carriers, vendors,

supply chain challenges that are specific to temperature sensitive goods

providers, etc.—understand the importance of these six best practices.

6 BEST PRACTICES TO

MAINTAIN YOUR COLD CHAIN 1

WORK WITH TEMPERATURE CONTROLLED SPECIALISTS

Logistics is all about behind the scenes planning. Even before

have temperature sensitive shipments regularly and rely on these

a carrier picks up a shipment, countless people are working

kinds of experts—whether as an internal resource or an external

to ensure its safe transportation—especially for temperature

vendor—will find themselves far ahead of competitors that don’t.

sensitive goods. What many fail to realize is there is a difference between supply chain expertise and cold chain expertise. This is

All supply chains require some level of understanding between

even more important if the commodities fall under the sanitary

shipper and carrier. The rigorous specifications of cold chains

transportation ruling.

tend to require an even stronger shipper/carrier relationship. Look for specialists who recognize ways to hone this relationship.

Trained and experienced temperature controlled specialists are

Balancing unattractive load qualities (e.g., multi-pick, multi-stop

better able to understand all the variables and regulations of a cold

loads) with more strategic initiatives (e.g., backhaul optimization)

chain to keep freight secure from beginning to end. Shippers that

so both carriers and shippers benefit is a good place to start.

FORWARDER magazine

January 2017

FIND THE RIGHT FREIGHT SERVICES

Today’s global supply chains often require coordination across multiple types of transportation—road, ocean, air, and rail. Each option comes with unique factors to consider, and due to the sensitive nature of goods, the lowest price option or fastest option might not always make the most sense. Remember, some products—like those with higher price points—can benefit from a more expensive, yet faster shipping option. Balance the pros, cons, and price of each transportation service for each shipment: Air Shipping •• Speed to market can reduce spoilage

•• Cost effective for long distances

•• Incurs extended and dynamic transit times

role, and can know what to expect from others they’re

•• Requires generators or diesel fuel

working with, risks are eliminated and problem resolution

•• Temperature is difficult to maintain •• Higher cost can be offset by speed to market Ocean Shipping

MAKE SETTING EXPECTATIONS A PRIORITY

When all stakeholders have clear expectations set for their

speeds up. No matter how mundane, bring every detail to the Over the Road

table—from acceptable temperature ranges and continuous

•• Flexible locations

temperature vs. cycle settings to proper seals, contingency

•• Advanced technology available

plans, equipment expectations, along with processes for

•• Variable capacity availability

returns and rejections. Be sure to include all obligations as set forth under the sanitary transportation ruling as applicable.

Rail Shipping •• Efficient for long distances

Less than truckload shipments are particularly at risk when

•• Defined transportation corridors

expectations are not clearly defined. Every time a temperature

•• Less suitable for inflexible timelines

controlled shipment stops moving or a container is opened, the products inside are put at risk for damage.

After selecting the right freight service, the real value again comes by considering the needs of carriers. If a shipper

For example, a full ocean container of apples from Chile is

transports full truckloads of cheese to local retailers, they

unloaded in Philadelphia, PA, moved to a local cold storage

may be able to arrange for the carrier to move empty

facility and ultimately transported via LTL to retailers around

cartons on the backhaul. This solution, not only solves

the country. Every time the apples are loaded and unloaded

the shipper’s reverse logistics challenge, it may also reduce

from shipping container to trailer, and every stop the truck

transportation costs now that the carrier has eliminated

makes, increases the risk of decay if temperatures are not

otherwise empty miles.

consistently maintained.

FORWARDER magazine

January 2017

ASK THE EXPERTS 4

Moving products from one location to a trailer (and vice versa)

Inspecting condition of equipment prior to loading

can be the most critical and complex time in a cold chain. Beyond

Together, a thorough inspection by both the shipper and carrier

maintaining the temperature of the truck and warehouse, it’s

is a solid practice to implement. Look for tears in chutes that may

important to also consider the temperature of the loading dock,

prevent consistent temperatures, confirm correct positioning of

outdoor weather conditions, and even the time it takes to load

trailer vents for the product to be moved, even make note of

and unload items.

odors and other factors that may contaminate fresh goods or

SET CHECKS AND BALANCES WHEN LOADING AND UNLOADING

impact the vehicle. Both the shipper and carrier should have specific obligations during loading and unloading. As long as it’s not in contrast with

Checking for proper container air flow during

the sanitary transportation ruling obligations, checking the work

and after loading

of the other party can help mitigate risks farther down the road.

How cases are stacked on a pallet and pallet positions in a trailer

Specific areas to review include:

can affect air flow. By working together, shippers and carriers can plan for sufficient air movement between pallets, walls, air

Confirming product temperature prior to loading

chutes, ceiling, and floor.

Most refrigeration units do not cool products, but rather maintain a set temperature. Ensuring all pallets or shipments

Any exceptions noted during pickup can be critical to

are properly cooled prior to loading can eliminate many issues

understanding, or eliminating, the cause of problems that may

later on. Prior to accepting loads, carriers should confirm the

arise prior to or during delivery.

temperature – especially on items deep within a pallet.

BALANCE COST AND TECHNOLOGY

Just like the rest of the world, technology in the temperature controlled space is rapidly improving. However, the latest technology often comes with a high price tag. Be sure to balance the cost effectiveness with the added technological advantages—not all products warrant the added expense of state of the art technology.

FORWARDER magazine

January 2017

WANT TO KNOW MORE? Further information can be found at www.chrobinson.com

CREATE STANDARD OPERATING PROCEDURES

When it comes to maintaining a cold chain, standard operating procedures (SOPs) are even more important to mitigate risks and eliminate gaps. Be sure to encompass topics like proper packaging techniques, the process for late pickups or deliveries, and handling equipment problems. SOPs can be as simple or detailed as necessary, but all should take applicable regulations into account and clearly include at least three basic points: •• Who is responsible •• What needs to happen •• How checks and balances occur

ACHIEVING LONG-TERM TEMPERATURE-CONTROLLED SUCCESS Collaboration is key to overcoming many of the risks associated with cold chains. Establishing solid processes that all parties understand, believe in, and adhere to is the first step to succeeding in today’s highly competitive market. Read C.H. Robinson’s white paper, Maintain the Cold Chain: Six Supply Chain Best Practices for Temperature Sensitive Freight, to learn more about improving your temperature controlled transportation strategy. Mark Petersen, Director of Global Sourcing, C.H. Robinson

FORWARDER magazine

January 2017

SITE NEW STATISTICS SECTION SITE LOCATION NAILSEA, BRISTOL OPERATIONAL FROM STAFF

1 SEPTEMBER 2016

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ROLE+CAPABILITIES PALLET STORAGE FULFILMENT TEMPERATURE CONTROLLED USP

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NEW SITE Unit 3 & 3a Blackfriars Road Nailsea Bristol BS48 4DJ 01275 40 50 90 info@allegrologistics.co.uk

ABOUT THE SITE Allegro Logistics has big growth plans for 2016 and beyond, the new site was available directly opposite our existing facility in Nalsea. Marcus Gater â&#x20AC;&#x201C; General Manager joined the rapidly expanding business after 20 of experience at senior level with TNT. Allegro Logistics wanted more space to grow and develop their business. Nailsea as a base enables us fantastic access to the M5 and M4 within a matter of minutes as well as the M48 and M49 into South Wales, with two large business parks in Nailsea the road infrastructure is already in place. Marcus Gater, General Manager

The growth has come from offering a very customer focus service, allowing clients to tailor make the best solution to fit the needs of their business. From standard pallet storage through to Fulfilment and delivery services, Allegro Logistics have a solution to achieve a high level of customer satisfaction.

FORWARDER magazine

January 2017

8am-6pm MON-FRI OPENING TIMES BULK STORAGE FULFILMENT SAME DAY / NEXT DAY AIR FREIGHT ROAD FREIGHT

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CCTV OUTSIDE & INSIDE PER-AISLE CAMERAS 9 LWB TRANSIT VANS 1 LUTON BOX VAN

OTHER INFO

GENERAL MANAGER

MARCUS GATER | 07740 743354

OPERATIONS DIRECTOR

ROB KELLY | 07857 504070 FORWARDER magazine

January 2017

REGIONAL FOCUS

he UK is Ireland’s most important market, with the

When looking at the Ireland region, there must be a distinction

value of Irish exports from the Republic of Ireland

between the Republic of Ireland and Northern Ireland markets.

to the UK at their highest ever level. Ireland and

Northern Ireland is part of the UK therefore it’s relatively

Britain trade over €1 billion worth of goods and services

straightforward in terms of currency, corporation tax, VAT and

every single week.

customs procedures. In contrast, the Republic of Ireland uses the Euro currency, has a lower corporation tax of 12.5% and VAT is

It’s also worth bearing in mind that the Irish market is just as

slightly higher at 23%.

important to the UK - in fact, the UK exports more per annum to Ireland than it does to China, India and Brazil combined.

However, trade is relatively straightforward between the UK and

Ireland is now the UK’s 5th largest market. This is helped by

Ireland as both countries opted out of the Schengen agreement

the UK being the 3rd largest investor in Ireland, after the US

so trade between both nations is efficient and without barriers.

and Germany. So what are the key gateways to the Irish market? As an Island In terms of land mass, the Republic of Ireland is significantly

both parts have excellent shipping links with the UK with

larger at 70,273 km2 compared to Northern Ireland at 14,130

continuous investment in their primary ports.

km2. However, the gap in population is closer with the Republic’s population at 4.5 million compared to the more densely

Northern Ireland

populated North at 1.8 million.

Belfast is the major port in Northern Ireland handling 23 million tonnes in 2015. This equated to 66 per cent of total freight in and

The Republic of Ireland economy is currently the fastest growing

out of the North. Belfast Port is well equipped to handle RoRo,

economy in the EU with high-tech industries behind much of

LoLo and bulk freight. The other primary ports are Warrenpoint

this growth. In 2015 the Republic was ranked the 9th most

with 11.5 per cent of freight handled in 2015 and Larne with 10.1

economically free economy in the world by the Wall Street

per cent over the same period. The total tonnage freight handled

Journal. Other industries showing growth in the Republic are

by ports in the north was 25.3 million tonnes, 15.6 million tonnes

pharmaceuticals, engineering and IT services.

was inwards and 9.7 million tonnes outwards so there is clearly a trade imbalance. The positive news for the Northern Ireland

The economy of Northern Ireland is the smallest of the four

economy is that the 2015 volume saw a year-on-year increase

countries of the United Kingdom. Northern Ireland previously had

of 0.9 per cent.

a traditionally industrial economy, most notably in shipbuilding, rope manufacture and textiles, but most heavy industry has

Although there are no direct deep sea links with Northern

since been replaced by services. Aircraft components, quarry

Ireland ports, there is excellent RoRo provision to Cairnryan,

machinery and heavy plant manufacturing remain important

Heysham and Birkenhead in addition to LoLo services to Le

contributors to exports from Northern Ireland.

Havre, Rotterdam, Liverpool and Antwerp.

FORWARDER magazine

January 2017

Belfast International Airport is the primary handler of air freight

traffic, 2015 saw a year on year increase of 12.3 per cent.

for Northern Ireland, handling approximately 25,000 tonnes of freight per annum and outside of London is the third biggest

The growth at Dublin airport has been aided by excellent capacity

handler of air freight in the UK. Current air freight links with

with over 180 routes around the world including the 5th largest

Belfast are to the UK and Paris.

capacity to North America from Europe.

Republic of Ireland

The Irish market will remain vitally important for the UK and

Unsurprisingly Dublin is the primary port for goods entering and

vice versa going forward. However, Brexit may present some

leaving the Republic of Ireland, handling 32.8 million tonnes in

challenges with regards to the Irish border potentially becoming

2015 which is around 65 per cent of total freight tonnage shipped

an international frontier should the UK leave the EU customs

in and out of the Republic in 2015. Total volumes were up 8 per

union which looks increasingly likely. This will no doubt prove

cent year on year with LoLo at 860,277 TEU between Dublin

a challenge to both sets of politicians but because of the close

and Cork and RoRo volume at 1,002,920 split 88 per cent via

economic and social links the UK currently enjoys with Ireland,

Dublin port and 12 per cent via Rosslare.

we should expect the healthy trading relationship to continue beyond Brexit.

Ports in the Republic of Ireland share the same excellent RoRo and LoLo links as Northern Ireland. However, one distinct advantage for the Republic is a direct freight RoRo service between Rosslare and Cherbourg in France thus enabling hauliers to bypass the GB land bridge. Dublin airport is one of the fastest growing airports in Europe recording 28 million passengers in 2016, an 11 per cent year-onyear increase. In terms of air freight it handled 119,448 tonnes

IRELAND of freight with roughly a 50/50 split between import and export

Seamus Leheny, Policy & Membership Manager â&#x20AC;&#x201C; NI, FTA

FORWARDER magazine

January 2017

REGIONAL FOCUS

ndia has now replaced China as the biggest emerging market

combined with the dismantling of inter-state check posts, will

with the most potential to grow, according to a survey

be the most crucial reform since the economic liberalisation in

conducted as part of the Agility Emerging Markets Logistics

1991. This reform will significantly improve the domestic and

Index 2017. Infrastructure development is a critical enabler to

global competitiveness of Indian manufacturing firms, according

economic growth and although the urgency to develop India’s

to the Indian Institute of Materials Management.

logistics infrastructure has been highlighted in the last few years, the task at hand is huge.

The Make in India initiative, now in its second year, is also seeking to encourage multi-national and domestic companies

To combat and work towards a greater solution, India’s

in the logistics industry to keep trade and manufacturing of

government have actively begun to use pro-logistics policies

goods in India.

and tripled infrastructure spend in the last decade which will see forwarders take a bigger interest in India as the

Speaking at Air Cargo India last February, Renu Singh Parmar,

opportunities arise.

Senior Adviser for India’s Ministry of Civil Aviation, said that some 20,000 jobs would be created in air cargo alone by 2035.

Last year in its annual budget, India announced policies with

She also said that dwell times would be cut to 48 hours within

a greater focus on agriculture, rather than business. Much

a year, and the government would endeavour to reduce logistics

was said about the enthusiastic use of the word ‘warehouse’

costs – currently about 13-14 per cent of GDP – to a figure

by the Finance Minister during his budget speech, and how it

closer to that of developed countries, about 7-8 per cent.

shows just how focused and eager India are in building their logistics industry.

India stands to gain economically from implementing an effective and efficient balanced modal logistics infrastructure system.

The budget saw many positive developments put into motion

Environmental gains like reduction in emissions and reduced

including the building of the first rail hub in the South to help

energy consumption are also said to be likely impacts. The road

move vehicles from factories to consumers – a move welcomed

ahead is difficult and requires both strong leadership to align

by car makers. Investment into roads and expressways to help

centre and states and rigorous project management, but India is

develop India’s industrial corridor was also announced, while

on the move and is an exciting emerging market for all logistics

some 160 regional or unused airports will receive funding also.

leaders to be looking toward.

The planned GST system, due to start in the coming year,

Kevin Brady, MD, Woodland Group Ireland

replacing around 15 state and federal taxes and tariffs for a single tax at the point of sale is also being welcomed. With as much as 65% of India’s freight moving by road, GST reform is critical for India and the businesses that operate there. GST,

FORWARDER magazine

January 2017

WANT TO KNOW MORE?

Source: www.ti-insight.com

AGILITY EMERGING MARKETS LOGISTICS INDEX 2017

Further information can be found at woodland-group.com China

India

2 +1

U.A.E.

3 -1 4

Saudi Arabia

(+/- = movement from last year's position)

Malaysia

Indonesia

Brazil

Mexico

Turkey

9 +1

Russia

10 -1

WATCH OUT...

INDIA IS ON THE MOVE FORWARDER magazine

January 2017

REGIONAL FOCUS

he Indian Government Ministry of Finance has recently notified further amendments to its Service Tax Rules 1994 – referring to amendments initially announced

with notification No. 30/2012 – Service Tax.

Lead-time The mentioned amendments have been announced on 12 January 2017 and came into force as of 22 January 2017. This

short notice is unreasonable as it does not allow the trade to prepare or comment.

services as specified by the Finance Act. The current amount

of the Service Tax is 4,5%. Import freight charges have been

Tax and can use it as tax credit in the form of CENVAT credit. The

subject to Service Tax for all collect shipments since June 2016,

trader who is established in the territory can recover the taxes paid.

with freight prepaid shipments being exempted.

This is not possible for a person outside of the tax regime.

These amendments are referred to as the 'Service Tax (Amendment) Rules, 2017' and came into force on 22 January 2017 – only 10 days after publication and with too little time for the trade to react and deal with any changes.

The logic of indirect tax The Service Tax is supposed to be collected by the service provider who is recovering the amount from the service

recipient. In the context of international freight, both the shipper as

The Service Tax under this rule is an indirect tax levied on

With the current 'Service Tax (Amendment) Rules 2017', the exemption for freight prepaid shipments is withdrawn making them also subject to Service Tax. Whilst the rule says that the provider of the service is responsible for paying the Service Tax, the rule also allows the recipient of the service to pay for the Service Tax.

well as the consignee can be considered as recipient of the services. However, a taxable person who is part of the tax regime, pays Service

Legal Jurisdiction The Service Tax is imposed by the Indian Government and should be collected from persons that are part of

the Indian tax regime. It is unreasonable to use foreign entities that are not part of the tax system to collect taxes at a place that is not part of the tax regime territory. There is legitimate question on the fact that such procedure is compatible with

Most Shipping Lines have announced that they would start charging the 4,5% Service Tax on freight to India at origin from the shipper for freight prepaid shipments.

international accounting standards and practice.

Service Tax must be collected from consignee Having concluded the above and due to the fact that the

The FIATA Working Group Sea has studied the situation at some length and reached the following conclusions:

rule allows for the consignee to pay for the taxes, FIATA

Working Group Sea believes it is unreasonable to collect a tax from a foreign person who is not part of the Indian tax regime. Instead it is recommended that the Service Tax be collected at destination, in India and from the consignee who is party to the Indian tax regime and could offset the same as per local regulations available to him/her.

FORWARDER magazine

January 2017

WANT TO KNOW MORE? Further information can be found at www.fiata.com

FIATA recommends its members to lobby their Government

SERVICE TAX IN INDIA

It is a tax levied on services provided in India, except the State of

and relevant authorities along the above mentioned lines and

Jammu and Kashmir. The responsibility of collecting the tax lies with

refuse to pay the Service Tax to shipping lines. In fact, there are

the Central Board of Excise and Customs(CBEC). From 2012, service

shipping lines that have already agreed to collect the Service

tax is imposed on all services, except those which are specifically

Freight on prepaid shipment to India at destination. Rather than

exempted under law(e.g. Exempt under Negative List, Exempt as

simply trying to collect the taxes from the shipper, shipping lines

exclusion from Service definition as per Service Tax, Exempt under

should communicate with the Indian Government in order to

MEN(Mega exemption notification)). In budget presented for 2008-

seek clarification.

2009, it was announced that all small service providers whose turnover does not exceed â&#x201A;š10 lakh (US$15,000) need not pay service

Marco Sorgetti, Director General, FIATA

tax. Service tax at a rate of 14 percent(Inclusive of EC & SHEC) will be imposed on all applicable services from 1 June 2015.[20] From 15th November 2015, Swacch Bharat cess of 0.5% has been added to all taxable service leading the new Service Tax rate to be 14.5 percent (Inclusive of EC, SHEC & Swacch Bharat cess).[21] On 29 February 2016, Current Finance Minister Mr. Arun Jaitley announces a new Cess, Krishi Kalyan Cess that would be levied from the 1st June 2016 at the rate of 0.5% on all taxable services. The purpose of introducing Krishi Kalyan Cess is to improve agriculture activities and welfare of Indian farmers. Thus, the new Service Tax rate would be 15%

INDIA incorporating EC, SHEC, Swachh Bharat Cess and Krishi Kalyan Cess. Source: en.wikipedia.org/wiki/Taxation_in_India#Service_tax

NEW SERVICE TAX RULES FORWARDER magazine

January 2017

REGIONAL FOCUS

reland is the UK’s fifth largest export market and imports more from the UK than any other country. The UK accounts for 30% of imports into Ireland. In 2014, exports of goods and services

from the UK to Ireland totalled £27.86 billion. Ireland is the UK’s largest export market in food and drink, and second largest market in clothing, fashion and footwear. Trade in other sectors continues to grow. Two way trade stands over EUR 1 billion per week. Ireland is an ideal first step market for UK companies. Benefits for UK businesses exporting to Ireland •• English speaking

Challenges doing business in Ireland

•• Same time zone

Doing business in Ireland is very similar to doing business in the UK.

•• Strong transport links

If your product or service is successful in the UK, there is a good

•• Similar regulatory and legal framework •• Ideal starter or test export market •• Sophisticated consumer market

chance you will be successful in Ireland. However, there are certain challenges when doing business in or with Ireland that you should be aware of. These include:

•• Open economy, used to imports •• Good perception of the quality of British goods and services

•• Competition against a robust domestic market •• Costs of doing business can be high

EXPORT

Direct debit mandates, Bankers’ Automated Clearing Services (BACS), Single Euro Payments Area (SEPA) and cheques are all widely used in Ireland. Standard payment terms are usually 30 days. However, average payment days currently stand at 55 days.

TO IRELAND

ISSUES & REGULATIONS 64

FORWARDER magazine

January 2017

UK & IRELAND TRADE

TAX & CUSTOMS

There are strong trade ties between both countries.

The Office of the Revenue Commissioners is responsible

The UK exported £18.37 billion in goods to Ireland in 2014.

for tax and customs matters in Ireland.

The main exports by value •• Fuel and lubricants

VAT

•• Manufactured articles

VAT is charged at a number of different rates. These include:

•• Machinery

•• Standard rate at 23%

•• Transport

•• 13.5% applying to a number of labour-intensive services

•• Food and live animals

•• 9% to tourism goods and services

•• Chemicals

•• 4.8% to livestock

Top 10 UK export categories to Ireland in 2014 •• Petroleum products and related materials

Most goods or services supplied in Ireland are subject to VAT.

•• 0% for services supplied in the public interest, eg foods, medicines, children’s clothes, childcare and education

•• Miscellaneous manufactured articles

Company tax

•• Gas, natural and manufactured

Ireland’s 12.5% corporate tax rate on trading income is one

•• Articles of apparel and clothing accessories

of the lowest ‘onshore’ statutory corporate tax rates in

•• Essential oils and perfume materials, e.g. toilet preparations •• Road vehicles •• Medicinal and pharmaceutical products •• Manufactures of metals •• Electrical machinery, appliances and electrical parts •• Office machines and automatic data-processing machines

the world. A tax rate of 25% applies to non-trading income (passive income) such as: •• Investment income •• Rental income •• Net profits from foreign trades •• Income from certain land dealings and oil, gas and mineral exploitations The extent of a company’s liability to Irish corporation tax depends on its tax residence. Irish resident companies

LEGAL CONSIDERATIONS As a common law jurisdiction and a European Union member, Irish law closely mirrors UK law. However you should still seek professional legal advice.

are liable to corporation tax on their worldwide income and capital gains. A company is tax resident in Ireland if its central management and control is located in Ireland, or it is incorporated in Ireland, but there are exceptions for certain Irish companies. Companies not resident in Ireland which do not have an Irish branch are potentially liable to:

Products and packaging should meet EU standards. Local

•• Income tax on Irish source income

standards and technical regulations may apply. You should

•• Capital gains tax from disposal of specified Irish assets, eg Irish land, buildings, certain Irish shares

seek legal advice or guidance from the appropriate regulatory agency in Ireland. These include: •• National Standards Authority of Ireland

Customs

•• Irish Medicines Board

The internal market of the European Union is a single

•• Food Safety Authority of Ireland

market which allows the free movement of goods and

•• Health and Safety Authority of Ireland

https://www.gov.uk/government/publications/ exporting-to-ireland/exporting-to-ireland

services. Therefore, no import duties apply.

Contains public sector information licensed under the Open Government Licence v1.0.magazine January 2017 FORWARDER

REGIONAL FOCUS

ndia is one of the fastest growing economies in the world. It’s a vast country, occupying a major portion of the south Asian sub-continent and made up of 29 different states and 7 union

territories. The market varies widely across its many different regions and states. Benefits for UK businesses exporting to India •• English widely spoken •• Common legal and administrative history •• Rising personal incomes creating a new middle-class consumer market •• Gateway to south east Asian markets Strengths of the Indian market

Challenges doing business in India

•• Fast-growing economy with one of the world’s largest youth populations

India is a price competitive market. Government contracts are

•• Expanding emerging cities with more than 50 cities now over a million people

Consumers often prefer lower prices to quality or durability. India

•• Availability of skilled, low cost workforce

ethnic groups. As a result there are countless holidays which change

•• Good network of banks, financial institutions and an organised capital market

depending on the year.

EXPORT TO INDIA

awarded to the lowest bidder who meets the technical specifications. has seven major religions and many minor ones, as well as six main

Other challenges •• Barriers to trade and investment in some sectors from regulatory constraints, local sourcing requirements and import tariffs •• Risk of bureaucratic delays •• Risk of bribery and corruption •• Access to the right skills in the local workforce •• Poor infrastructure, including distribution and logistics as much of India remains rural •• Weather extremes with extremely hot weather in summer and wet weather in the monsoon season

ISSUES & REGULATIONS 66

FORWARDER magazine

January 2017

UK & INDIA TRADE

LEGAL CONSIDERATIONS

UK/India bilateral trade in goods and services was £18.94

The legal system in India is based on English common law

billion in 2014. In 2014 UK exported goods worth £6.35

and the judiciary is relatively independent.

billion to India and services valued at £2.24 billion. Standards and technical regulations UK’s top 10 goods exports to India •• Non-ferrous metals (mainly silver)

The Bureau of Indian Standards (BIS) is responsible for

•• Non-metallic mineral manufactures (mainly gems and jewellery)

are generally in line with international norms and most

•• Power generating machinery and equipment

Standardization (ISO) standards. However, imports of

•• Metalliferous ores and metal scrap

some products are subject to compliance with specified

•• General industrial machinery and equipment

Indian quality standards. To remain compliant with the law,

•• Electrical machinery and appliances •• Professional, scientific and controlling instruments and apparatus •• Transport equipment and industry-specialised machinery

the development of national standards. These standards are harmonised with International Organization for

manufacturers of these products must obtain certification from BIS before exporting such goods to India. The list includes: •• Food preservatives and additives

UK is the third largest investor in India after Mauritius and

•• Milk powder

Singapore. It accounted for 9% of India’s total Foreign Direct

•• Certain electrical appliances

Investment (FDI) for the period from April 2000 to September 2015 with investment worth USD 22.5bn. UK investments are mainly in chemicals, pharmaceuticals and services.

•• Some types of gas cylinders •• Cement These products must be tested and certified by BIS in India although BIS does offer pre-certification subject to production

TAX & CUSTOMS

inspections. Check with BIS for full details of the products and the procedure for applying for quality certification. The

India has signed a Double Taxation Agreement with the

Food Safety and Standards Authority of India maintains a Food

UK. India makes provision for advance rulings to guide

Import Clearance System which can be accessed to understand

investors and exporters on their tax liabilities, and on the

the requirements for export of food to India.

customs and excise duty implications of transactions. Labelling requirements Customs

The government of India regulations require that all imported

The Central Board of Excise and Customs provides information

pre-packaged commodities, intended for direct retail sale,

on Indian customs tariffs. India’s current customs regulations

must carry the following declarations on the label:

are guided by the Foreign Trade Policy 2015 to 2020.

•• Name and address of the registered importer •• Generic/common name of the commodity

The applicable customs duty can be calculated online through the Custom Duty Calculator. In general, the value of imports is based on the transaction value. It is important to remember that consignments to India should be strongly packed. Packages may receive heavy handling and be left in the open air for longer than anticipated.

www.gov.uk/government/publications/exporting-to-india/ exporting-to-india

•• Net quantity in terms of standard unit of weights and measurement, in metric •• Month and year of packaging in which the item is manufactured, packed or imported •• Maximum retail sales price (MRP) at which the goods, in packaged form, may be sold to the end consumer Contains public sector information licensed under the Open Government Licence v1.0.magazine January 2017 FORWARDER

M&A FOCUS COMPANIES

FOR SALE UK MULTIMODAL FREIGHT FORWARDER

LIFE SCIENCES & GENERAL FREIGHT FORWARDER

Ref. 2903FM | South East, UK

Ref. 07735FM | South East, UK

Key Business features

•• Company trading 25+ years

•• Longstanding business with over three decades of experience

•• Operating across multiple locations

•• Shareholders looking for controlled exit due to retirement

•• 30 full-time employees

•• Specialists in providing forwarding and storage services to the life sciences sector, including clinical trials

•• Specialise in European full loads •• Experiencing strong year-on-year growth •• High volume of controlled business versus agent-driven business Main trade routes

•• Office and warehouse facility, flexible temperature controlled storage, transit storage and short-term as required •• Circa 120 customers with largest accounting for 12% of revenue

•• Deep Sea (China)

•• Highly competent team in situ comprising a manager, a DGSA advisor, a driver trained in handling dangerous goods and 2 licensed forklift operators

•• Short Sea (Europe)

•• Consistently high gross margin at approx. 45-50%

DAVID ROBERTS Senior M&A Advisor

JACK LONNEN Senior M&A Advisor

•• UK

david@headfordmergers.com • +44 (0)1454 275 941

FORWARDER magazine

January 2017

jack@headfordmergers.com • +44 (0)1454 275 931

SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH

+44 (0)1454 275 931

enquiries@headfordmergers.com

CUSTOMS CLEARANCE FOR PERSONAL EFFECTS

UK INDEPENDENT FREIGHT FORWARDER

Ref. 00191FM | South East, UK

Ref. 68321FM | North West UK

Key Business features

•• South East-based import and export customs clearance company

•• Well established after trading for over 20 years

•• Clients primarily professional relocation specialist companies •• BIFA and Institution of Export Member

•• LCL and FCL to all parts of the Mediterranean, Middle East & Indian sub-continent, both Import & Export

•• Badged at all UK major ports: Felixtowe, Liverpool, Tilbury etc.

•• Strong annual sales and turnover/gross profit ratio

•• Retirement-driven sale after 30+ years in the industry, happy to undertake non-compete

•• Experienced, loyal, very capable senior management team

•• No debts/long term liabilities attached to the operation

•• 70% of their work is with other freight forwarders

•• Located close to motorway network and London Gateway

•• Sizable customer base, circa 200 trading clients

•• Fully experienced team in place to continue the business

•• 16 members of staff who will continue under new management

•• The business is primarily import biased (99%)

•• Owners willing to undertake a handover period

JAMES HUGHES Principal Consultant

DAVID ROBERTS Senior M&A Advisor

james@headfordmergers.com • +44 (0)1454 275 933

•• Warehouse facility of 20,000sq ft. owned by the company

david@headfordmergers.com • +44 (0)1454 275 941 FORWARDER magazine

January 2017

M&A FOCUS

SELLING OR BUYING A COMPANY? GET IN TOUCH

+44 (0)1454 275 931

COMPANIES

FOR SALE

INTERNATIONAL INDIAN PHARMA FORWARDER BASED EXPORT FORWARDER IN N.E. ENGLAND FOR SALE

Ref. 2254FM | North East, UK

Ref. 93472FM | India

Key Business features

Headford M&A are currently facilitating the sale of an air and ocean

•• Over 30 years trading; consistent annual profits year on year

pharmaceutical forwarder situated in the world’s biggest emerging

•• Located at one of the business ports in Europe, in the Humberside area

market, India. Key Business features

•• Strong client spread with no single client accounting for more than 10% of revenue

•• Operating across 6 prime locations in India

•• Established trade routes to Europe & Scandinavia short sea and China, India and USA deep sea

•• Main routes: USA, Africa, Europe, Far East, Australasia

•• Multi-faceted service provider including freight forwarding, ships agency, warehousing and distribution

•• Turnover: $9,300,000

•• Controlled exit sought by the owner due to retirement JACK LONNEN Senior M&A Advisor

jack@headfordmergers.com • +44 (0)1454 275 931

FORWARDER magazine

January 2017

•• 18 full-time employees •• 50,000ft2 of temperature-controlled warehousing •• Adjusted net profit: $360,000 DAVID ROBERTS Senior M&A Advisor

david@headfordmergers.com • +44 (0)1454 275 941

UK PHARMA WHOLESALE, STORAGE & DISTRIBUTION OPPORTUNITY

COMPANY SUMMARY:

Ref. FM1512 | Home Counties - N. London Key Business features •• Licensed by the MHRA for Wholesaling, Storage and Distribution of pharmaceutical and healthcare products •• Long standing business with over three decades of experience •• Specialists in providing forwarding and storage services to the Pharmaceutical and Healthcare sector

DOMESTIC

•• Office and 15,0002 warehouse facility providing flexible temperature monitored storage, in-transit storage and short-term as required

85%

•• Supported by the membership of a UK Distribution Network.

15%

WAREHOUSING

•• Fantastic customer spread with largest accounting for 21.5% of revenue, the remaining top 5 each between 5-7%

FINANCIALS

•• Highly competent team of 26 staff members who will continue under new management

GP: £750,000

•• Owners willing to undertake a hand over period in order to guarantee the goodwill of the business

GET IN TOUCH

•• UK Services include - temperature controlled distribution, order pick/pack, pallet services, clinical trials & samples service (neutralisation & Freight forwarding)

T/O: £1,590,000 NP: £94,000 +44 (0)1454 275 941

•• Pharmaceutical storage – including ‘specials’ and un-licensed medicines •• 24/7 365 days high dependency drug distribution service direct to all UK hospitals DAVID ROBERTS Senior M&A Advisor

david@headfordmergers.com • +44 (0)1454 275 941

SELLER OF THE MONTH FORWARDER magazine

January 2017

M&A FOCUS COMPANIES

SOUGHT

OIL & GAS TRANSPORT PRIVATE EQUITY PROVIDER BUILDING ENTERING EURO ITS UK PRESENCE FREIGHT MARKET

Ref. 5924FM | UK & Benelux

Ref. 8429FM | Europe

This logistics group has over 80 years’ experience and a vehicle fleet of

Our client is a long term investor who primarily operates in service

more than 114 trucks and 270 trailers, they have the capability to offer

orientated industries, with over £1bn invested into the European

all kinds of transport services for the oil and gas industry alongside a

market our client is now looking to make an investment into the

value-added service to the energy sector with warehousing, offshore

freight and logistics sector.

container and basket rentals and manpower.

Features sought

•• EBITDA of £3m with no upper limit

•• Turnover £3m–£30m; EBIT range £200k–£1.5m

•• Multiple locations; however, headquarters required to be based in or able to be moved to Europe

•• Owners willing to commit to handover period •• Any location across UK and Benelux (key oil & gas pref.) •• Business to be ideally owned and controlled in house •• Nuclear, aerospace and renewables are sectors of interest DAVID ROBERTS Senior M&A Advisor

david@headfordmergers.com • +44 (0)1454 275 941

FORWARDER magazine

January 2017

•• Strong management team wishing to grow the business with an investment teams support •• Air and ocean service provider JAMES HUGHES Principal Consultant

james@headfordmergers.com • +44 (0)1454 275 933

SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH

+44 (0)1454 275 931

enquiries@headfordmergers.com

UK SME AIMING TO GROW THROUGH ACQUISITION

UK BUSINESS SOUGHT FOR LARGE EURO FORWARDER

Ref. 7594FM | South East or North West UK

Ref. 1706FM | UK

A UK SME freight forwarder with a very positive cash surplus is

A large European freight forwarder and logistics firm is looking to establish

looking to make acquisitions of air and ocean freight forwarders in

a UK footprint through acquisition. Our client carries out general freight

either the South East or North West of England. The buyer will not

forwarding including cargo and heavy movements, provides courier and

be using external funding and as such isn’t governed by rigid deal

storage solutions as well as customs clearance and brokerage.

structures set out by financiers.

Features sought

•• Turnover £1.5m-£15m with a profit margin of 10%+

•• £100,000-£500,000 adjusted EBITDA

•• General forwarding with a clear focus if possible on air

•• 3-30 staff who wish to remain

•• Management/owner to remain for a 2-3-year period

•• Asset-light air & ocean service provider

•• Heathrow area ideal but not essential

•• Based in the South East or North West UK

•• Developing Europe, Russia, China, India and Japan •• Customs, oversized, LTL lines (Europe/Russia) of interest

JAMES HUGHES Principal Consultant

james@headfordmergers.com • +44 (0)1454 275 933

JACK LONNEN Senior M&A Advisor

jack@headfordmergers.com • +44 (0)1454 275 931 FORWARDER magazine

January 2017

M&A FOCUS

SELLING OR BUYING A COMPANY? GET IN TOUCH

+44 (0)1454 275 931

COMPANIES

SOUGHT

INT'L LOGISTICS GROUP GROWING BY ACQUISITION

HUMANITARIAN AID ...US-BASED FORWARDER

Ref. 5579FM | Europe, USA or Asia

Ref. 2602FM | USA

An internationally headquartered logistics service provider is aiming

Headford Strategic Growth are instructed to identify companies based

to meet the growth targets set by its board for 2016 and 2017. With

in the United States of America who will either be interested in being

multiple high profile European and global acquisitions completed in the

acquired or establishing a joint venture. Our client offers services

past five years this group offers company owners an opportunity to

to a wide variety of end clients, including governments, charitable

continue within the group or to fully exit the industry in a timely manner.

organisations and NGO’s. Regularly arranging the movement of freight

Features sought

to some of the most challenging locations around the world, including

•• Forwarders based in Europe, USA or Asia

Afghanistan, Syria, Iraq and a number of African countries. Due to the

•• Air & Ocean service providers of high interest •• Net profit of £200,000-£5,000,000 •• Owners open to remaining or retiring JAMES HUGHES Principal Consultant

james@headfordmergers.com • +44 (0)1454 275 933

FORWARDER magazine

January 2017

United States being one the largest providers of overseas aid goods to the regions in which our client is a specialist they are keen to develop their US operation. Our client requires a business with experience in arranging the movement of freight to dangerous or conflict areas. JAMES HUGHES Principal Consultant

james@headfordmergers.com • +44 (0)1454 275 933

UK GENERAL FORWARDER AIMING FOR ACQUISITION Ref. 3130FM | UK Having made four successful acquisitions in the last six

FEATURES SOUGHT:

MODE

International

years, one of the UK’s fastest growing logistics providers is

and domestic

aiming to continue this growth with fresh acquisitions. The

FINANCIALS

management are focussing on acquiring asset light air/ocean companies in addition to companies offering European / UK haulage and pallet services. Features sought

EBIT: £200k+

GET IN TOUCH

+44 (0)1454 275 931

•• Positive balance sheet and three years of steady or increasing profits •• EBIT no less than £200k •• Broad client base with a good spread of clients •• Owned/controlled business making the majority of customer book •• Business based in the North of high interest, but not essential

JAMES HUGHES Principal Consultant

james@headfordmergers.com • +44 (0)1454 275 933

BUYER OF THE MONTH FORWARDER magazine

January 2017

+44 (0)1454 275930 â&#x20AC;˘ enquiries@headfordmergers.com www.headfordgroup.com

Headford Mergers & Acquisitions are specialists in selling owner-managed freight forwarding businesses. For most company owners, selling their freight forwarding business is the most important ďŹ nancial transaction of their life. To meet the challenge of getting a fair price for a business, we have developed a proactive approach to selling a business that connects buyers with sellers with the best synergy. We have over ten years of experience in the freight forwarding sector and, due to our niche-specialist approach, can put you in touch with the best sellers for your business.

M&A for the global freight industry 76

FORWARDER magazine

January 2017

Are you planning to buy or sell a freight forwarding company?

Mergers&Acquisitions FORWARDER magazine

January 2017

RECRUITMENT FOCUS POWERED BY

Key site stats

61,564 Visits last month

1,840 Freight-specific candidates registering last month

150,376 Jobs views last month

The freight industry job board Forwardingjobs, the global jobsite for the freight industry Offering a dedicated job page with full company branding included on the recruiters directory, enabling candidates to click directly onto your job page. Various banner advertising available on home page of Forwardingjobs... ...be a featured recruiter for the industry. Options of loading jobs on directly or having an Account Manager load the jobs on for you. Easy to link with multi-loading job sites such as Broadbean.

advertise your roles in FORWARDER magazine Please email info@forwardingjobs.com

Our team will take you through the various packages on offer.

FORWARDER magazine

January 2017

+44 (0)1454 628 794 CONSULTANT PROFILE

Hi I’m Joe Pontin, one of the senior sales consultants at the Headford Group. I have over two years’ experience in recruitment and, having worked the Heathrow area for ops roles, I now specialise in sales and senior appointments across the whole of the UK. I see myself as a relationship builder and someone who can provide connections and guidance to both clients and candidates, helping to provide effective solutions for all involved. I enjoy meeting with my clients on a regular basis and helping people find the next step in their career. I love being part of Headford because solely focusing on the forwarding industry gives me an unparalleled knowledge of what's on offer, reducing the risk that everyone faces when recruiting.

CANDIDATE OF THE MONTH AIR & SEA SENIOR BDM Location

Candidate description

Heathrow, UK

•• Specialising in air & seafreight sales, 100% new business

Candidate Ref.

•• In 2016, brought in £180,000 Gross Profit

JP0127FM

•• Covers regional patch •• Verticals include fashion, retail, construction

VACANCY OF THE MONTH BRANCH MANAGER Job Type

Job details

Permanent

•• SME Freight Forwarder are looking for a branch manager to oversee

Location

all aspects of the medium sized branch including operations and sales

Yorkshire, UK

•• Well established company with branches across the UK and Asia

Salary Description:

•• Wide range of services offered including airfreight, seafreight, roadfreight,

£40,000–£60,000 Job Ref.

warehousing & NVOCC •• Very strong trade lanes with Asia & USA

JP2927FM

FORWARDER magazine

January 2017

RECRUITMENT FOCUS POWERED BY

Sponsored vacancy Geodis distribution & express 100% French specialist for express and groupage distribution and the final link in the GEODIS supply chain, we represent your brand to your customers across France and Europe. Optimisation of your transport system, a wide selection of product delivery options, full geographic coverage and comprehensive management of your packages straight to your customers’ doors are the main advantages of our offer. We have been bringing you closer to your customers for over 100 years by combining operational quality, proximity of our customer service teams and efficient online customer solutions.

HR ASSISTANT

INDOOR SALES EXECUTIVE

£25,000–£28,000 | Wycombe, UK | Ref. 1738FM

up to £21,000 +com. | Wycombe, UK | Ref. 9882FM

• First Point of contact for all HR queries nationwide

• Experience in a telesales environment

• 2+ years within a HR environment

• Managing accounts up to £5,000

• Good awareness of employment legislation

• Developing and growing accounts and leads

• Strong knowledge of HR Information systems

• Self-motivated and career driven

• Ability to develop and maintain credible relationships

• B2B selling experience would be desirable

SALES CO-ORDINATOR

CUSTOMER SERVICE EXECUTIVE

£23,000–£25,000 +com. | Wycombe, UK | Ref. 8229FM

£22,000 | Wycombe, UK | Ref. 3490FM

• Handling clients internationally and domestically

• 2+ years in customer service environment

both internally and externally

across Europe and UK

• Generating sales from existing and new clients • Experience in sales and client meetings • Experience in transport and logistics sector would be desirable

• Needs UK driving licence, as will be out meeting clients

• Providing excellent customer service • Handling customer complaints and queries • Knowledge of the company goals and strategies • Confidence to meet customers • Completing daily pallet counts and trailer fills

How to apply: Please send your CV and personal statement to jamiew@headfordgroup.com or call +44 (0)1454 275 951

FORWARDER magazine

January 2017

The Global Recruitment Solution for the Freight Industry

key site stats

50,000 + Visits every month

looking for your next job in freight?

www.

1,000 + Freight-specific candidates registering every month

150,000 + Jobs views every month

.com FORWARDER magazine

January 2017

RECRUITMENT FOCUS POWERED BY

SALES CO-ORDINATOR

OCEAN IMPORT CUST. SERVICES

£20,000–£25,000 | Essex, UK | Ref. SCCK25FM damon@freightsolutions.com | +44 (0)117 905 8906

£26,000 | Essex, UK | Ref. OISD26FM mahfuzul@freightsolutions.com | +44 (0)117 905 8905

•• Existing exhibition sales knowledge is preferred

•• To expedite inbound and cross trade movements on

•• Communications via telephone and email to existing and new clients essential

•• Collating sales quotations from sales tariffs

behalf of our clients in their interests whilst delivering strategic objectives of the group

•• Planning and arrangement of international consignments

•• UK and International imports and exports

•• Booking of FCL and LCL deliveries, inclusive of merchant

ACCOUNT MANAGER

COMMERCIAL BRANCH MANAGER

£20,000 | Dover, UK | Ref. FEAM20FM damon@freightsolutions.com | +44 (0)117 905 8906

•• Experience of UK domestic market

£50,000–£55,000 + £6k car allowance + bonus Essex, UK | Ref. FJMB234 damon@freightsolutions.com | +44 (0)117 905 8906

•• European road freight / freight forwarding background

•• Management of all related airfreight services, in the

•• Generating leads and new business

haulages, day-to-day invoicing and job costing

automotive, pharmaceutical, and aeronautical sectors

•• Manage the relationship with customers from the leads

•• Develop commercial strategy for the Heathrow

•• Creating quotes for customer

•• Excellent career development and training

AIR IMPORT CO-ORDINATOR

SALES DIRECTOR

Neg | Heathrow, UK | Ref. JP1823 mahfuzul@freightsolutions.com | +44 (0)117 905 8905

£55,000-£85,000 | Essex, UK | Ref. 45965FM mahfuzul@freightsolutions.com | +44 (0)117 905 8905

•• Global top-50 freight forwarder

•• A medium-size forwarder

•• Fast-paced, expanding company

•• Routes: Eastern and Central European marketplace

•• Detailed knowledge of customs procedures and ASM

•• Potential to become a Managing Director in the future

you have generated through all face to face interactions

Sequoia preferred

•• Proven customer service experience is required

business, and increase sales

•• Retail and general freight •• The company are very profitable and run their own vehicles in the UK and throughout Europe

FORWARDER magazine

January 2017

VACANCIES AIR EXPORT CLERK (AOG)

EUROPEAN ROAD BDM

£25,000-£34,000 | Heathrow, UK | Ref. AD7FM adam@headfordgroup.com | +44 (0)1454 628 778

Competitive | Chelmsford, UK | Ref. 899254FM ryan@headfordgroup.com | +44 (0)1454 628 787

•• MUST HAVE AOG and DG experience

•• Privately owned company looking for a knowledgeable

•• Be fully conversant with all aspects of airfreight export including ASM & GEMS

•• Good employment history in air export forwarding •• Should have good customer service and be IT literate

sales person with an understanding of all aspects of European road haulage

•• Must have 5 years’ experience in road freight sales •• Comfortable with quotes, invoices and negotiating prices

•• Level D Aviation Security preferred

•• Full start to finish process of job, including negotiating,

BUSINESS DEVELOPMENT MANAGER

OCEAN IMPORT EXPORT CO-ORDINATOR

£35,000-£45,000 | Birmingham, UK | Ref. 10134FM ryan@headfordgroup.com | +44 (0)1454 628 787

£25,000-£29,000 DOE | Heathrow, UK | Ref. AD9FM adam@headfordgroup.com | +44 (0)1454 628 778

•• Expanding SME Company

•• Minimum 4 years’ experience in ocean freight

•• Knowledgeable with air and ocean

•• Be fully conversant with all aspects of ocean freight

•• Main trade lanes: Far East, USA

•• Comfortable with quotes, invoices and negotiation

•• General cargo, project cargo, retail, defence, aerospace •• Comfortable with quotes, invoices and negotiating prices

invoicing and office administration

of pricing

•• IT literate

•• New business sales covering the West Midlands

EUROPEAN ROAD INTERNAL SALES

SEAFREIGHT OPERATOR

£24,000 | Newport, UK | Ref. AD10FM adam@headfordgroup.com | +44 (0)1454 628 778

£25,000-£30,000 DOE | Birmingham, UK | 0532FM adam@headfordgroup.com | +44 (0)1454 628 778

•• Daily cold calling using their current database to sell

•• Taking imports & exports from start to finish including

their services

•• European road knowledge preferred •• Placing of routing orders & sales leads •• Follow up on all quotations issued, to either obtain

the business or liaise with the local sales executive to arrange a possible sales visit or joint visit if necessary

cutting bills of lading & creating customs

•• Opportunities to become a fully multimodal operator through excellent training

•• The company is a medium-sized, growing forwarder •• Clear opportunities to progress for driven individuals

FORWARDER magazine

January 2017

RECRUITMENT FOCUS POWERED BY

EXPORT ADMINISTRATOR

PROJECT MANAGER

Kent, UK | Ref. RREA25FM damon@freightsolutions.com | +44 (0)117 905 8906

Essex, UK | Ref. DBPM30FM damon@freightsolutions.com | +44 (0)117 905 8906

•• Working for the same freight forwarder for 10+ years

•• Working within same company for 14 years

•• Working for a smaller freight forwarder they were

•• Accountable for bills of lading, customs entries

•• Deals with air, road and sea freight, imports and exports

•• Earned three yearly bonuses for surpassing

•• Managed large corporate accounts in previous role

•• Responsible for 10+ key accounts

CUSTOMER SERVICE OPERATOR

AOG SUPERVISOR SPECIALIST

Suffolk, UK | Ref. PTCS27FM mahfuzul@freightsolutions.com | +44 (0)117 905 8905

Heathrow, UK | Ref. 44894FM mahfuzul@freightsolutions.com | +44 (0)117 905 8905

•• 11 years with current freight forwarder

•• 6+ years in the freight forwarding & transport industry

•• Highly experienced in the forwarding, supply chain and

•• 4 years’ experience as airfreight AOG supervisor

proficient with the whole A-Z process of pharmaceutical goods

shipping industry, specifically in sea import operations, with high level customer service

•• Excellent administrative, secretarial and IT skills together with desktop publishing and proof-reading experience

and quotation to billing performance targets

•• Comfortable with all process of documentation from start to finish

•• Experienced with customs •• Account management – currently handling key accounts

SALES MANAGER

OCEAN FREIGHT SALES SPECIALIST

London, UK | Ref. FJLW32456 damon@freightsolutions.com | +44 (0)117 905 8906

Essex, UK | Ref. FJOW30898FM mahfuzul@freightsolutions.com | +44 (0)117 905 8905

•• Experienced Sales Manager responsible for sales dept.

•• Hunting for new business for ocean freight side

Achievements

•• Currently quotes and negotiates rates with major accounts

•• 2015 – Personally achieved £120k GP new business

•• Dealing with imports and exports

•• Direct reports: 12 sales people, external and internal

•• Setting up new appointments to meet clients

•• Responsible for: annual new business t/o £5.2million •• North America, South America, Canada & Europe

FORWARDER magazine

January 2017

CANDIDATES KEY ACCOUNT DEVELOPMENT MANAGER South West, UK | Ref. 122279FM joelene@headfordgroup.com | +44 (0)1454 628 785

•• Institute of Freight Forwarders Advanced Certificate in Overseas Trade

HEAD OF CONSUMER GOODS & RETAIL, INTERNATIONAL FORWARDING, EEU Wiltshire, UK (can cover anywhere) | Ref. 1125977FM joelene@headfordgroup.com | +44 (0)1454 628 785

•• Increase in growth by 34% YTD v LYTD

•• 26 years’ experience in the industry

•• Systematic approach to customer engagement

•• Managed a joint alliance venture in the set up and

•• Creation of dashboards and root cause analysis

implementation of a control tower in Scandinavia for a new Client to the value of £20 million turnover

•• Implementation of global aviation accounts

for business gains and losses

•• Strong development of Western Europe and North American accounts within the region

MULTIMODAL BDM

MULTIMODAL (AIR & SEA) OPERATOR

Birmingham, UK | Ref. 112485GHFM ryan@headfordgroup.com | +44 (0)1454 628 787

Manchester, UK | 2847FM joep@headfordgroup.com | +44 (0)1454 628 794

•• Multimodal: air (20%), road (10%), sea (70%)

•• Over 5 years’ stable with freight forwarder

•• Trade Lanes: Far East, Middle East, USA, Australia

•• Takes air & sea processes from start to finish

•• Covers from Oxfordshire to Hereford but also Coventry/Birmingham /Worcester

•• 2014: grew his territory by 160% and was one of the highest g.p. sales people in the UK

for imports and exports

•• Experience with retail, fashion and dangerous goods •• Valid dangerous goods certificate by air & by sea •• Fluent in French & Russian

AIRFREIGHT EXPORT OPERATOR

MULTIMODAL EXPORT OPERATOR

Heathrow, UK | Ref. 1125530FM jamiew@headfordgroup.com | +44 (0)1454 275 951

Coventry, UK | Ref. JP1427FM joep@headfordgroup.com | +44 (0)1454 628 794

•• 10+ years’ experience in air freight export

•• Over 3 years’ experience working for freight forwarders

•• Fully compliant with the full process start to finish

•• Manages 30-40 key accounts worth over £80,000 g.p.

of all documentation

•• Can also do customs entries •• Focusing on USA & Far East trade lanes •• Experienced in retail, cosmetics and general cargo

•• Valid security level E •• Valid Dangerous Goods certificate by air & by sea •• Verticals include dangerous goods, perishables and household goods

FORWARDER magazine

January 2017

FORWARD LAW

WANT MORE? Tozers is a leading firm of solicitors based in the South West and advising nationally

WITH

01392 207020 transport@tozers.co.uk

he Court of Appeal judgment in Grand China Logistics

Spar unsuccessfully argued they could terminate and claim damages

Holding (Group) Co Ltd (GCL) v Spar Shipping AS has

on the following grounds:

demonstrated the risk of failing to provide for termination

rights in contracts. The court dismissed an appeal by the charterers

•• The requirement for GCL to pay hire punctually was a condition

Spar who sought to terminate a charterparty on the grounds that the hirer GCL was late paying and had stated its intention to change

•• GCL renunciated the contract by their stated intention to pay late

payment dates. The decision clarifies that a charterer’s failure to pay punctually and For the purpose of termination rights, a contract term can be

in advance under a time charterparty is a not breach of condition

classified as a condition, a warranty or an innominate term.

unless the contract says otherwise. Breach of a condition would have

Every breach of a condition will justify termination, but no breach

entitled the shipowner to terminate the charter and claim damages

of a warranty (however serious) justifies termination. Breach of

for the loss of the balance of the charterparty.

an innominate term justifies termination if the aggrieved party is deprived of substantially all of the benefit of the contract.

Some practical messages from the case apply in any context, in particular around the drafting of termination clauses and for those deciding whether to terminate a contract.

RIGHT TO TERMINA T E A ON GROU CONTRAC NDS OF L T ATE PAYM ENT

FORWARDER magazine

January 2017

WHAT IF, BEFORE PAYMENT IS DUE, THE OTHER PARTY STATES THEY WILL PAY LATE? Provided the contract states prompt payment is a condition, a statement of intent not to pay is an anticipatory breach

KEY POINTS...

of the contract. This gives the aggrieved party to the same rights as if the other party was already late paying.

•• Following a breach of a payment term, there is no automatic right to terminate the contract or claim damages for loss of bargain.

•• The aggrieved party can elect to either accept the repudiation, terminate the contract and claim damages

•• A party accused of breaching a condition should give reasons

for the loss they suffer as a result of the other party

to show that its proposed conduct complies with the contract

not performing their obligations for the remainder

or that there is a realistic prospect that it will change that

of the term.

conduct in time. •• Alternatively the aggrieved party can elect to affirm the •• If parties wish to be able to terminate and claim damages for any

contract (i.e. state it continues) presumably in the hope

failure to pay, they should contract on special terms to this effect.

the other party will pay and if they want, claim damages

This can be expressed by agreeing that 'time is of the essence'.

for the other party’s late payment. •• It is important that when put in this position the other party takes action quickly to avoid being deemed to have waived their rights for the other party’s breach.

Barry Hayes, Partner, Tozers LLP

FORWARDER magazine

January 2017

FORWARDER DIRECTORY INDIA

SERVICES TO/FROM

TRADE LANE PROFILE

Working alongside our strategic partner in India we have 19 offices,

and security, FMCG and mining. With a strong carrier partnership

covering all the major gateways. We offer a range of solutions including

programme, within a growing economy, we can offer our customers

priority, economy, charter and special cargo management. Our

fixed and flexible capacity solutions. By measuring shipment handling

customised solutions can meet the increasing demands of companies

and performance we are constantly working with our customers to

operating in a range of markets including fashion, automotives, defence

meet their production and service delivery requirements.

DELHI LEEDS ( HEAD OFFICE ) MANCHESTER

MORADABAD AHMEDABAD

HYDERABAD

HEATHROW KOLKATA

LONDON

MUMBAI PUNE SOMERCOTES

COCHIN

CHENNAI

BANGALORE Departures Our network of 19 offices within India cover East, West, South and

Our offices are supported by their own specialised air freight

North of India, handle over 25,000 tonnes of air freight annually.

warehouses that act as hubs in major metropolitans like Chennai,

With flexible capacity and routing options our certified specialist

Bangalore, Delhi and Mumbai to service our customers in an optimum

airfreight teams can offer solutions across verticals safely, quickly and

capacity. Our customers benefit from the contracts held with major

in the most cost efficient way.

global carriers such as Cathay Pacific, Emirates and Qatar Airways. Our strategic partner is credited with an AEO certificate, which gives

For all enquiries please contact Kelly Hobson at Kelly.Hobson@uk.ligentia.com or on +44 FORWARDER magazine January 2017(0)7990 007 196 88

us priority treatment with customs regulators in India and overseas.

www.ligentia.com

TRADE LANE PROFILE

Toll offers a comprehensive suite of international freight forwarding

•• Airfreight, express and consolidated

services through a network of owned and affiliated operations across

•• Ocean freight, FCL and LCL

more than 150 countries. With Toll offices at all main Indian gateways

•• End-to-end supply chain solutions

– Bangalore, Chennai, Delhi, Mumbai – our supply chain solutions are

•• Value-added services

customisable to meet your import and export requirements.

•• Customs consultation

ABERDEEN NOTTINGHAM

JAIPUR LUDHIANA

AHMEDABAD

HEATHROW GLASGOW CRAYFORD MANCHESTER

GURGAON (DELHI)

MOUNTNESSING

TIRUPUR MUMBAI

BRISTOL BIRMINGHAM

TUTICORIN

PUNE GATWICK SOUTHAMPTON

COCHIN

CHENNAI

BANGALORE

Toll Group We work in partnership with our customers to fulfil our promises.

For more information T +44 (0)20 8818 7853

In close collaboration with you and our carrier partners, our team

E sales.uk.tgf@tollgroup.com

of highly motivated personnel will go the extra mile to meet and

www.tollgroup.com/ tollglobalforwarding

exceed your expectations.

FORWARDER magazine

January 2017

FORWARDER DIRECTORY INDIA

SERVICES TO/FROM

CRANE WORLDWIDE

Surrey | +44 (0)1784 470 273 Purfleet | +44 (0)1708 892 301

DSV AIR & SEA LTD EMBASSY FREIGHT SERVICES (UK) LIMITED

London Heathrow | +44 (0)208 897 9142 Basildon | +44 (0)1268 820 461

F.A.K INTERNATIONAL LIMITED (LONDON) JOHN GOOD SHIPPING

Essex | +44 (0)170 855 1564 Hull | +44 (0)1482 325 781 Leeds | +44 (0)113 344 4000

LIGENTIA

Manchester | +44 (0)161 297 0560

Heathrow | +44 (0)208 844 0659

London | +44 (0)207 127 7500

Somercotes | +44 (0)177 328 9000 Southampton | +44 (0)238 023 6313

NMT SHIPPING

Heathrow | +44 (0)208 893 2883

NNR AIR CARGO

Liverpool HQ | +44 (0)151 709 5545

NS SHIPPING PIONEER INTERNATIONAL IMPORT EXPORT LTD PRIORITY FREIGHT (MIDLANDS) LIMITED

Middlesex | +44 (0)208 756 0222 Coventry | +44 (0)247 621 2400 Solihull | +44 (0)121 745 9955

ROHLIG TRANSGLOBAL FREIGHT MANAGEMENT LIMITED

Sunbury-on-Thames | +44 (0)1932 778 100

Greenhithe | +44 (0)1322 374 800

Manchester | +44 (0)1706 694 200

Edinburgh | +44 (0)131 317 8000

Exeter | +44 (0)1392 362 122 Manchester | +44 (0)161 868 6000

TUSCOR LLYODS

Tilbury (Ocean & Road) | +44 (0)1375 856 060

UNISERVE

Heathrow (Air) | +44 (0)1753 287 900

FORWARDER magazine

January 2017

Manchester | +44 (0)161 998 5223

what’s a few miles between old friends? We work in partnership with our customers to fulfil our promises • Toll offers a comprehensive suite of international freight forwarding services through a network of owned and affiliated operations across more than 150 countries.

With Toll offices at all main Indian gateways – Bangalore, Chennai, Delhi, Mumbai, our supply chain solutions are customisable to meet your import and export requirements. Airfreight, express and consolidated Ocean freight, FCL and LCL End-to-end supply chain solutions Value-added services Customs consultation

Toll in India • Ahmedabad • Bangalore • Chennai

• Gurgaon (Delhi) • Ludhiana

• Mumbai • Pune • Tuticorin

•Cochin • Jaipur • Tirupur

• London Heathrow

• Mountnessing • Nottingham • Southampton

Toll in the UK • Aberdeen • Birmingham • Bristol

• Crayford • Gatwick • Glasgow

• Manchester

In close collaboration with you and our carrier partners, our team of highly motivated personnel will go the extra mile to meet and exceed your expectations. For more information T +44 (0)20 8818 7853 E sales.uk.tgf@tollgroup.com www.tollgroup.com/tollglobalforwarding

FORWARDER magazine

January 2017

FORWARDER DIRECTORY IRELAND

SERVICES TO/FROM

TRADE LANE PROFILE

Cronus Logistics is an Irish Sea door-to-door operator providing

Offering a bespoke regionalised supply chain solution for clients,

reliable, cost-effective transport solutions between the South West of

Cronus Logistics delivers a niche service to shippers and 3PL partners

England and South Wales to and from the island of Ireland combining

between the ports of Avonmouth, Cardiff, Warrenpoint and Dublin

road and sea transport modalities.

on its twice weekly departures.

Cronus Logistics is an asset-based operator with its own ships and a significant and varied fleet of over 600 containers and specialised equipment to support its portcentric service activity.

WARRENPOINT Operations Building, The Docks, Warrenpoint BT343JR 028 41 753 241

AVONMOUTH CARDIFF

St. Andrew's House, St Andrew's Road, Bristol BS11 9DQ 0117 982 0000

DUBLIN

Departures

Other info

Twice-weekly departures

•• Sea Transit 21 hours

Ex Avonmouth Wednesday a.m. to Warrenpoint

•• Door-to-door service criteria:

Ex Avonmouth Friday p.m. to Dublin and Warrenpoint Ex Cardiff Saturday a.m. to Dublin and Warrenpoint

collect day 1 for delivery Ireland day 3 or 4 •• Third-party quay-to-quay options for dry, bulk and reefer eqpt.

Cronus Logistics is an alternative supply chain solution that reduces road miles travelled and carbon emissions generated, through its dedicated and specialised door-to-door Irish Sea gateway.

FORWARDER magazine

January 2017

www.cronus-logistics.com

DIRECTORY AB LOGISTICS

Dublin +353 (0) 1 860 8580

ACE EXPRESS

Dublin +353 (0) 1 870 2868

AERLY BIRD TRANSGLOBAL

Dublin +353 (0) 1 816 1900

AGLL

Dublin +353 (0) 1 825 4318

ATLANTIC PACIFIC GLOBAL LOGISTICS LTD CRONUS LOGISTICS DSG (DOYLE SHIPPING GROUP) EURGENT QUALITY FREIGHT LIMITED SDC

Dublin +353 (0) 2 124 09270 Warrenpoint +44 (0)2841 753 241 Dublin +353 1 819 2605 Cardiff +44 (0)1656 656 535 Dublin +353 (0) 1 836 6233 Co. Antrim +44 (0)28 7965 0765 Mansfield +44 (0)1623 625 354

SEATRUCK GROUP WOODLAND GROUP

Port of Heysham, Lancashire +44 (0)1524 853 512 Dublin +353 (0) 1 811 1500

County Down +44 (0)2841 754 400

Port of Liverpool +44 (0)151 933 3660

Dublin +353 (0) 1 823 0492

Cork +353 (0) 21 435 3700

Belfast +44 (02890 761 655

Wirral +44 (0)151 355 6006

Co. MayoIreland +353 (0) 94 936 8991

Dublin +353 (0) 1 83 66 233

FORWARDER magazine

January 2017

FORWARDER CLASSIFIED RECRUITMENT The freight industry job board

The globeâ&#x20AC;&#x2122;s leading strategic growth consultancy for the freight forwarding sector, providing a global service to a global industry. Talk to the experts: +44 (0)1454 275 957

LEGAL +44 (0)1392 207020 transport@tozers.co.uk

www.tozers.co.uk

SECURITY

magazine 2016 2017 FORWARDER magazine June January 1 94FORWARDER

FACILITIES

WWW. PURITII .COM

AIR PURIFICATION SYSTEMS

ADVERTISING DESIGN FOR THE FREIGHT INDUSTRY ADVERTISING AND MEDIA

+44 (0)1454 275 946

WEB DESIGN AND MARKETING

chris@freight-media.com

TARGETED EMAIL CAMPAIGNS

M&A M&A

M&A for the global freight industry

Mergers&Acquisitions

Are you planning to buy or sell a freight forwarding company? +44 (0)1454 275930 â&#x20AC;¢ david@headfordgroup.com

2 95

FORWARDER magazine FORWARDER magazine JanuaryJune 20172016

FORWARDER CLASSIFIED TRANSPORT SERVICES

eurosprint

Tel 0121 785 0666 sales@euro-sprint.co.uk www.euro-sprint.co.uk

freight services

ALL OF YOUR CARGO HANDLING, STORAGE AND LOGISTICS SOLUTIONS UNDER ONE ROOF. WAREHOUSE SPACE AVAILABLE IN PRIME LONDON LOCATION.

maritimetransport.com E: enquiries@maritimetransport.com T: 01375 659 120

YOUR NEUTRAL FCL & LCL NVOCC TO LATIN AMERICA, CARIBBEAN AND USA TEL:+44 (0)1268 530634 | FAX:+44 (0)1268 285478

EMAIL:UK.SALES@SEAFAIRGROUP.COM | WEB:WWW.SEAFAIRGROUP.COM

T: 01708 630 448 - W: daygard.com - E: info@daygard.com

magazine 2016 2017 FORWARDER magazine June January 3 96FORWARDER

COURIER Exchange

Ad Strip 190x40July 2016:Layout 1

Eurgent

30/6/16

21:19

HAULAGE Exchange

Page 1

TIME CRITICAL EUROPEAN LOGISTICS AND EXPRESS FREIGHT FORWARDING +44 (0)1656 656535

enq @ eurgent.co.uk

www.eurgent.co.uk

AEROSPACE AEROSPACE AND AND AUTOMOTIVE AUTOMOTIVE SPECIALISTS SPECIALISTS •• 24/7 24/7 OPERATIONAL OPERATIONAL COMMUNICATION COMMUNICATION AND AND SUPPORT SUPPORT AIR-RIDE, AIR-RIDE, HAZARDOUS HAZARDOUS AND AND TEMPERATURE TEMPERATURE CONTROLLED CONTROLLED EXTENSIVE EXTENSIVE COVERAGE COVERAGE OF OF ALL ALL EUROPEAN EUROPEAN DESTINATIONS DESTINATIONS •• COMPREHENSIVE COMPREHENSIVE NETWORK NETWORK OF OF SECURE SECURE SUPPLIERS SUPPLIERS

Routinely exceptional Barbara Jahnke, Operations Manager Tel: +971 4 5539021 Lysander Shipping & Logistics DMCC 33rd Floor, BB1 Tower, Mazaya Business Avenue, JLT. Po Box 211860, Dubai, UAE

+971 4 5539021 www.lysandershipping.com

4 97

FORWARDER magazine FORWARDER magazine JanuaryJune 20172016

THE LAST WORD...

PRINCE'S TRUST INTERNATIONAL

GET INTO LOGISTICS P rince’s Trust International, a new international youth

Caribbean earlier this year launching the ‘Get Into’ employability

charity, officially launched in 2015, has already seen first-

programme in Barbados with the aim of helping disadvantaged young

hand how they are having a positive impact on the lives of

people on the island gain vital sector-specific skills. The first wave of

young people. With projects running in Europe, India, Canada and

students from the ‘Get Into Logistics’ programme have all graduated

the Middle East, Prince’s Trust International established itself in the

with flying colours.

FORWARDER magazine

January 2017

Kestrel Liner Agencies were obvious partners for this scheme.

Kestrel Liner Agencies has a long history of shipping to

They are a leading specialist when it comes to logistics and in

the Caribbean. With offices around the world they are a

particular shipping to the Caribbean. Mark Davidian from Kestrel

leading freight forwarder and liner agency and represent

was on hand last week to present the graduation certificates and

several shipping lines. Orian will be working from the offices

listen to the young people talk of their experiences so far.

in Barbados where she will be immersed in all aspects of freight forwarding.

I was very honoured to attend the Prince’s Trust International event and to meet this first wave of students – an inspiring group

Six weeks ago I knew nothing about shipping! In five weeks

of enthusiastic, energetic young people looking to find a start and

I have learnt so much. I now know terms such as FCL and

hopefully build a career in logistics. As the future of our industry,

LCL. I am looking forward to finding out so much more about

they need to be given a chance. The benefits from this programme

the shipping and logistics industry. I am particularly looking

are already being realised in Barbados and we look forward to seeing

forward to seeing a product on the shelves in Barbados

the programme expand across the Caribbean region.

knowing that I played a part in importing it.

Mark Davidian, Kestrel Liner Agencies

Prince’s Trust International has also delivered a very The main focus of the programme was the Port of Bridgetown

successful ‘Get Into Hospitality’ programme, sponsored by

and the young people taking part received on-the-job training

Kestrel and is currently delivering the ‘Team’ programme in

through work placements. During the graduation ceremony

partnership with the Royal Barbados Police. ‘Team’, which

each pupil spoke of their experiences working and learning with

is currently supporting 15 young people, is an intensive 12-

their respective employers over the previous five weeks. And

week programme which supports young people, who are

the programme has worked, so far eight of the trainees taking

not yet ready for employment, to develop their confidence,

part have been offered permanent full time positions, with an

teamwork and skills through a residential week, a community

expectation that more will follow. A great boost for the freight

project and work placements.

forwarding and logistics industry in Barbados which is set for rapid growth.

For more information on shipping to the Caribbean please see here or contact Kestrel Liner Agencies at sales@kestrel.com.

Here at Kestrel, we were so impressed with our trainee Orian that we didn’t hesitate in offering her a full-time position.

For more information on Prince’s Trust International please visit www.princestrustinternational.org

Her commitment and dedication throughout the five weeks was testament to the impact of these programmes and are vital in giving young people chances that would often be unavailable to them. We are looking forward to welcoming Orian to our team and hopefully this will be the first of many additions to the Kestrel Group, Concludes Mark. FORWARDER magazine

January 2017

THE LAST WORD...

UWL PROUD SPONSORS OF

BRITISH FLYWEIGHT CHAMPION ANDREW SELBY

nited Worldwide Logistics are are happy to announce

Currently ranked number 15 with the WBO, Jake ‘D-Twins’ Bornea

that they are proud sponsors of rising star and local

comes from a fighting family, with his brother Jade also a prospect

boxing talent Andrew Selby from Barry, South Wales.

back in their native Philippines. The twenty-one-year-old Bornea

As we love to invest in local businesses and people this was a perfect

hails from General Santos City, also the home of superstar Manny

opportunity to do so and help a local talent reach his full potential.

Pacquiao. Like the ‘Pacman’, Bornea wants to go on to become world flyweight champion and if he is to achieve this goal he must beat the

Barry, Wales’ native, Andrew ‘AC Superstar’ Selby, has made an impressive impact since turning pro last year. Former world number one ranked amateur Selby has already picked up the vacant British flyweight crown earlier this year when he comprehensively beat Leicestershire’s Louis Norman by a wide points decision at Cardiff’s Ice Arena Wales. The super talented Selby, 6–0 (4), has taken to the pro game like a duck to water but on November 18 at the SSE Arena, Wembley he faces by far his toughest test to date as a professional when he takes on the Philippines’ Jake Bornea for the vacant IBF Inter Continental flyweight title. This clash of top prospects will act as the support bout for George Groves’ WBA International super middleweight title defence against Germany’s two-time world title challenger Eduard Gutknecht.

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FORWARDER magazine

January 2017

undefeated Selby on 18 November.

WHAT HAVE YOU BEEN DOING FOR CHARITY?

LET US KNOW...

We love to hear about people in the industry doing great things for great causes. Have you done anything for charity recently? Let us know and it could appear in next month's issue. Email your content to... jodie@forwardermagazine.com

stranded surfer – who is believed to have survived a night at sea – was spotted by the crew on board MSC Damla early on Friday morning, several miles from shore.

Within minutes of the initial sighting, MSC’s team had informed Port Kembla Harbour Control that they would seek to rescue the man from the water. Despite choppy sea conditions, the crew were able to quickly and successfully dispatch a lifebuoy from the vessel, and bring the Japanese surfer on board. He was then immediately given dry clothes and food and wrapped in blankets until a pilot vessel from Port

MSC Damla is currently at anchorage just outside of

Kembla was able to reach MSC Damla and return the man to shore.

Sydney. The vessel was built in 2002 and has a capacity of 6400 TEU. It was under the command of Captain

This was, by all accounts, a dramatic rescue which appears to have

Sandeep Singh, who has worked for MSC since 2005.

enabled the man to walk free from his ordeal completely unscathed Naturally, our crew are always being observant of marine traffic, but it is exceptionally fortunate they were able to spot this man waving for help from his surfboard. News of the rescue has made us all at MSC extremely proud of the crew, and we are delighted that their quickthinking actions resulted in the surfer being recovered so quickly. Kevin Clarke, MD for MSC Australia

MSC

TO THE RESCUE

FORWARDER magazine

January 2017

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THE LAST WORD... WIN

iPad AN

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FORWARDER magazine

January 2017

HAVE YOU SEEN TH S MAN? W

hen we designed the original front cover concepts

Reluctant for Mark's role to end there and have him consigned to

for FORWARDER at the end of 2015, we needed

the developmental history books, we decided to include him in every

a character to play the part of 'Move it Like'

single issue we create. Mark appears somewhere in every issue of

celebrity. This was that man and we called him Mark Lorenzo.

FORWARDER. If you can tell us the number of the page on which

We grew rather fond of Mr Lorenzo; we liked the cut of his jib. He became something of a mascot for the magazine.

he's hiding in every issue from January to December 2016 you could win an iPad. If you don't have every issue on your shelf (shame on you) you can view them all on ISSUU.com, searching for 'Forwarder'. Don't waste your time looking for Wally, he's not there...

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THE LAST WORD... THE TEAM... JODIE EDITOR TIM DESIGNER CHRIS ADVERTISING SAAM ADVERTISING CHRIS MARKETING This is the team behind FORWARDER magazine. We set out to offer the industry something different, something clearer and more

visually appealing. We're all very proud of what we've created and we sincerely hope you like it as much as we do.

2017

We are hoping to get involved in many exciting events in the coming months and we look forward to seeing you at some of them soon. Here are a few that we are planning to attend and the list is growing all the time. Please watch this space for updates.

19 JAN

BIFA Awards

4–6 APR

Multimodal 2017

30 JAN – 2 FEB Temperature Controlled Logistics 25-27 APR

Commercial Vehicle Show 2017

WHAT WE'RE DOING

IN THE COMING MONTHS 104

FORWARDER magazine

January 2017

JANUARY

FEBRUARY

MARCH

APRIL

‘Temp. controlled’

‘NVOCCs’

‘Project cargo’

Ireland Indian subcontinent

Spain Austria

‘Euro road’ Multimodal special

MAY

JUNE

JULY

AUGUST

‘Supply Chain’

‘Software & tech’

‘UK distribution’

‘Air freight’

China Scandinavia

Hong Kong Japan

South Africa Mediterranean

Canada Turkey

SEPTEMBER

OCTOBER

NOVEMBER

DECEMBER

‘International courier’

‘Warehousing’

‘Ocean freight’

‘Vehicles & equipment’

Middle East Germany

Africa Eastern Europe

Far East Portugal

Australasia Switzerland

South America Benelux

USA France

2017 EDITORIAL CALENDAR WHAT WE’RE TALKING ABOUT AND WHEN

N.B. this content is subject to change and we will do our best to inform the readers of any alterations made.

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January 2017

105

THE LAST WORD... Eurgent Eurgent Eurgent Eurgent - TIME - TIME - -TIME CRITICAL TIME CRITICAL CRITICAL CRITICAL EXPERTS EXPERTS EXPERTS EXPERTS EUROPEAN SUPPLY

pril FP 2016:Layout ad April FP ad FP 2016:Layout April ad 1April 31/3/16 2016:Layout 2016:Layout 1 14:10 31/3/16 1 31/3/16 1Page 14:10 31/3/16 1 14:10 Page 14:10 1 Page Page 1 1

CON TRA CTU AL RISK

On that note we are now only three months away from Multimodal 2017 and are working hard to get everything ready. We will be exhibiting again with a refreshed stand featuring the signature acid

THE TEMPERATURE CONTROLLED ISSUE � IRELAND & INDIA � ANDREW MITCHELL, DHL

�

competitors! We can’t wait to do it all again this year.

THE SHIPPING & CONTAINERS ISSUE � SWITZERLAND & AUSTRALASIA � GRAEME UNDY, EDDIE STOBART

THE TE MUL THE TI THE EC TIME DOM REE SE AIR SH RO TB LISSUE A 2016 ISSUE ISSUE U N C H ISSUE CRIT ISSU ISSU ISS RA CO C NE ISSUE THE THE THE THE THE

A NEW APP ROA CH TO REC RUIT MEN T

to reflect on this important milestone. In the past year

AEROSPACE AEROSPACE AEROSPACE AND AEROSPACE AUTOMOTIVE AND AND AUTOMOTIVE AND AUTOMOTIVE SPECIALISTS AUTOMOTIVE SPECIALISTS SPECIALISTS SPECIALISTS we have produced 12 editions, interviewed 12 prominent figures and 24/7 OPERATIONAL 24/7 24/7 OPERATIONAL 24/7 OPERATIONAL OPERATIONAL COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION AND SUPPORT AND AND SUPPORT AND SUPPORT SUPPORT covered 12 varied topics. More than that though it has enabled us AIR-RIDE, AIR-RIDE, HAZARDOUS AIR-RIDE, AIR-RIDE, HAZARDOUS HAZARDOUS AND HAZARDOUS TEMPERATURE AND AND TEMPERATURE AND TEMPERATURE TEMPERATURE CONTROLLED CONTROLLED to attend a multitude of events where we met many CONTROLLED of youCONTROLLED face to EXTENSIVE EXTENSIVE COVERAGE EXTENSIVE EXTENSIVE COVERAGE OF COVERAGE COVERAGE ALL OF EUROPEAN ALL OF OF EUROPEAN ALL ALL DESTINATIONS EUROPEAN EUROPEAN DESTINATIONS DESTINATIONS DESTINATIONS face and learned more about this industry. I am often taken with COMPREHENSIVE COMPREHENSIVE COMPREHENSIVE COMPREHENSIVE NETWORK NETWORK OF NETWORK SECURE NETWORK OF SECURE SUPPLIERS OFOF SECURE SECURE SUPPLIERS SUPPLIERS SUPPLIERS how helpful and receptive people are, even when it comes to their

THE ROAD & RAIL ISSUE � PORTUGAL & THE FAR EAST � PHIL DENTON, ITAL LOGISTICS

�

birthday and I think it’s important to take a step back and

THE AIR FREIGHT ISSUE � EASTERN EUROPE & AFRICA � LEE ALDERMAN-DAVIS, LIGENTIA

OverY 20 year’s Expertise in the Industry

ANDREW MAY, DHL FREIGHT � THE TECH ISSUE

FORFOR EUROPEAN FOR FOR EUROPEAN EUROPEAN EUROPEAN LOGISTICS LOGISTICS LOGISTICS LOGISTICS Your Global CHAIN SOLUTIONS ANDAND EXPRESS AND AND EXPRESS EXPRESS EXPRESS FREIGHT FREIGHT FREIGHT FREIGHT FORWARDING FORWARDING FORWARDING FORWARDING Logistics Partner ou might have noticed that this edition marks our first

THE SECURITY ISSUE � GERMANY & THE MIDDLE EAST � ANDY MARTIN, MIQ LOGISTICS

THE REEFER ISSUE � CANADA & TURKEY � STEPHEN BLYTH, DELAMODE GROUP

THE TIME-CRITICAL ISSUE � SOUTH AFRICA & MEDITERRANEAN � CARL PARTRIDGE, PRIORITY FREIGHT

THE DOMESTIC ISSUE � INDIA & SPAIN � HILARY DEVEY, PALL-EX GROUP

THE BREXIT ISSUE � CHINA & SCANDINAVIA � KEVIN BRADY, WOODLAND GROUP IRELAND

MULTIMODAL 2016 � USA & FRANCE � JOHN WILLIAMS, MARITIME TRANSPORT

he Global ecruitment Solution or the Freight Industry

THE ECO ISSUE � BENELUX & SOUTH AMERICA � MATT BEECH, CEO OF MALTACOURT

AND REW BAX TER , EUR OPA

ITAL LOGISTICS // EUROPEAN ROAD FREIGHT TRANSPORT SPECIALISTS

WHO SEE STA

FORW A DIREC T

JANUARY 2017

DECEMBER 2016

NOVEMBER 2016

OCTOBER 2016

AUGUST 2016

JULY 2016

MAY 2016

JUNE 2016

APRIL 2016

MARCH 2016

FEBRUARY 2016

“

looking forChina your next job inThailand freight? OUR SERVICES Indonesia

JANUARY 2016

“

SEPTEMBER 2016

SAMSUNG'S REDUCING NEW THE NO TIME-CRITIC CUSTOMS COOL PRIME ADDRESS, HIGH-END LOCAL CARBO 'SAFET CABOT SPEC RUN MIN HAP K R Putting TheVelta FTA's tech ...toDelivering guides the at Rachael Strategic the Port The us heart inIce of throught on aDillon The Analytics regional Britain Co. and booming ofkey With fleet selects discusse recover FORW the todistr safe Doo Tea unlo ne eT please do let usin know, it would&beconsolidation good to see some familiar faces. EUROPA EMERGES Specialists Specialists groupage in groupage & consolidation key site stats From two ELECTRONIC FUEL FORWARDER POST-BREXIT CHALLENGING MANAGEMEN FORWARDER COLD Arin MEDICIN WALL ASIA–E DATA SHIP CHAI MAI SPO L IN E with with all all types types of of cargo, cargo, including including airfreight airfreight yea rs of res tru ctu g + The aim of Ital Logistics is to provide a John Merridale Good Brian What Crane Yeardley Shipping take Transport would Logistics Worldwide us Sticking Continental back give it Still look Exchange What Trends us a to Where a like? challeng the Doorbe basics plaster Six does low & bes Gr do In t 50,000 A natural extension Maritime’s services January also sees to us welcome Saam toother the sales team. He’llisbethe offering of Dangerous Dangerous goods goods A NEW APPROACH Visits every month working alongside Chris more of of you lovely people and and service, eight Management. Ourmeeting decades experience relationships quality, reliable and personalised To recrui BIFA FORWARDER FORWARDER FORWARDER AWARDS FORWARDER REGIONAL REGIONA SPEC REGIO DIRE REG DIR D F tm ent in theREGIONAL State-of-the-art, State-of-the-art, real-time real-time technology technology fre igh t REGION indREGIO ustry + (to/from): UKThe covering a wider geographical area. Catch us in Ireland and Scotland 1,000 |India | take |South | Turkey |Switzerla || Eastern |M Import & Export Ocean Freight Services include forwarders USA Benelux China France South | Scandinavia Canada Spain Germany Africa the Africa America plaudits Portugal Mediterr Ireland The T worldwide have resulted in us being able to offer a highly with openness, honesty and integrity. 2424 hours hours a couple day a dayof months... C Freight-specific candidates O N TR A over the next C TU AL RISK ersonalised, ‘no project too small, no problem too hard’ offering. yellow – you couldn’t miss it last year! If you are making an appearance

In freight forwarding Cambodia registering every month South Africa MOVE IT Myanmar 150,000 + UAE Jodie Morris, Editor Over Over 300,000 300,000 ft ft of of secure secure & modern & modern MOVE LIKE... MOVE ITIT LIKE... Jobs views every month Japan Brazil ● Hazardous goods capabilities on most our foundation Augustto2000, we have In addition throughout throughout thethe UKin UK are confidentwarehousing inwarehousing providingSince cost-effective, bespoke solutions any requirement. to tailoring departures, inCanada compliance with ADR and Korea become recognised a leading provider MOVE MOVE MOVE MOVE IT MOVE IT LIKE... IT MOVE LIKE... IT MOVE LIKE. IT MOV LIKE IT LIK L solutions to projectas work we alsologistics offer:India IMDG rules. Documentation checking service MOV MOVE of International road freight services toBangaldesh and from Philippines USA and advice from our on-site DGSAs E IT LIKE... • Intermodal transport • Airfreight Italy and Western Europe. ● Trailer groupage services to /from Pakistan • Short and deepVietnam sea shipping • Customs Clearance M.D. Italy, Spain, Portugal, Greece & France Servicing Servicing the the needs needs of of forwarders forwarders since since 1979, 1979, success can only be to our Taiwan Sri Lanka OF DHL • FCL/FTL Our and LCL/LTL transport • attributed Consolidation andguiding de-consolidation● Freight forwarding services throughout philosophy of providing a quality of service above Western, CentralYour & Eastern contact Europe : Considering you theyou dynamics of today’s trade markets, it is essential for businesses to have smoothsaving saving time time and and money. money. Malaysia New Zealand FREIGHT ● Deep freight services worldwide and as beyond industry running supply chains they have becomeexpectations. your greatest competitive advantage. Panalpina is sea and airscs@panalpina.com Singapore Australia Container Container loading loading and and unloading unloading 2

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January 2017

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Our dedicated team of supply chain professionals is ready to turn their passion into performance Please call us for immediate quotation +44 (0)1656 656535 Please call usPlease for Please immediate call call us us for quotation for immediate immediate +44 quotation (0)1656 quotation +44 +44 (0)1656 (0)1656 656535 656535 - E: info@daygard.com Unity Unity Road Road www.panalpina.com T: 01708 630 448 -656535 W: daygard.com so that your supply chainTavistock moves seamlessly and with optimal control. : 01375 659120 E: s.parry@maritimetransport.com Tavistock Keynsham Keynsham enq@enq@ eurgent.co.uk www.eurgent.co.uk enq@ eurgent.co.uk enq@ eurgent.co.uk www.eurgent.co.uk eurgent.co.uk www.eurgent.co.uk www.eurgent.co.uk

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Bristol Bristol Head Head Office Office Manchester Manchester For more information, please contact Steve Parry:

LEE MATT ANDREW ALD JOHN KEVIN HILA CARL STE AND PH GR A AN D R EW BEECH MA Y DAV BRAD DEVE PART BLY MAR DE UN M BAWILLIA X T E R

FEBRUARY MARCH APRIL MAY ��6 ��6 JUNE ��6 ��6 JULY AUGUST ��6 ��6 SEPTEMBER OCTOBER NOVEMBER ��6 DECEMBE JANUA ��6 2016 �

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