FORWARDER magazine issue 53 by Freight Solutions

COV WATID-19 CH NEW SEC

COVID-19 WATCH

TIO

How the industry is working together in reaction to this crisis

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The ultimate in blue-sky thinking We’ve been developing our air freight experience for decades and we’re now proud to announce the launch of Allair - our dedicated air freight services division. We’ve built great relationships with international air carriers around the world offering a full, market-leading logistics package. All delivered by industry experts and supported by transparent, leading-edge information management. We make logistics simple, no matter what the challenges.

For exceptional air freight service:

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Logistics specialists working across: • Automotive • Aerospace • Ornamental Aquatic • Military • Projects

WFORWARDER magazine

ISSUE53

elcome to

CONTENTS

AIR FREIGHT

COV WA ID-19 TCH NEW S EC T IO

SEA FREIGHT

ROAD FREIGHT

PROJECT CARGO

AIR & SEA PORTS

TECH & DIGITALISATION

EXHIBITIONS & EVENTS

124

CUSTOMS CLEARANCE

132

INDUSTRY SERVICES

140

TRAINING & RECRUITMENT

166

MERGERS & ACQUISITIONS

184

MEDIA & MARKETING

192 FORWARDER magazine

ISSUE53

We’re one of the UK’s leading independent shipping and logistics providers.

Trusted since 1833 by some of the world’s leading companies, we provide liner and port agency services, freight forwarding by sea, air and road, warehousing & distribution services and end to end supply chain management.

FREIGHT FORWARDING

WAREHOUSING & DISTRIBUTION

LINER & PORT AGENCY

EXPERTS IN

SHIPPING, TRAVEL & LOGISTICS SINCE 1833

FORWARDER magazine ISSUE53 4 Hull | Immingham | Manchester

WELCOME TO FORWARDER... A WORD FROM

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MEET THE TEAM

s the country (that's England, for our international readers...

CRAIG EDITOR-IN-CHIEF

but, confusingly, not Wales, Scotland or Northern Ireland...

craig@freightsolutions.com

which are all one country...only not) begins to ease its

TIM DESIGNER

lockdown measures, we look forward to getting bac to business.

tim@forwardermagazine.com

And we applaud those who have carried on working throughout the

MOHIT SOCIAL MEDIA

crisis â&#x20AC;&#x201C; the transport industry just as much as the medical one (one

mohit@freightsolutions.com

couldn't have worked without the other). Starting with our COVID-19

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has been working together to see us through. Competitors have become allies, and at the very least everyone's acknowledging that

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we're all in the same boat here. Or truck or plane, of course.

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We always welcome feedback about FORWARDER magazine from

our readers, so if you have any comments, requests or suggestions,

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please send them over to team@forwardermagazine.com

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COVID-19 WATCH

Hopefully the most short-lived section of FORWARDER, we'll bring you word on how the industry is reacting to this crisis and how we're all working together to get through it. Related topics SARS-CoV-19 coronavirus Government measures Industry reactions

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COVID-19 WATCH

NEWS

HOW ARE COPING WITH COVID?

MARCO GARCIA MANAGING DIECTOR, TRACOSA When we started being conscious of the harshness with which

What new services have been set up?

Covid would affect us in Spain, we were only able to think about

Once we were inmersed in the worst time for Spain (mid-March)

protecting the health of our employees. We quickly and efficiently

we decided to take an active part in the fight against Covid19 and

designed teleworking and security measures.

set up an advisory department for the Government, hospitals and public entities, free of charge and to help them manage the arrival

Also thinking from the point of view of the businesses we had at that

of medical and protective material.

time, we only managed to think about the fall of our usual business and the impact of possible customer defaults.

We have also donated some 400,000 pieces of anti-covid material to different hospitals. As a consequence of this decision, numerous

We designed business containment plans.

companies and government administrations have subsequently trusted us for their imports and search for suppliers in third countries. From that point we have arranged the hiring of charter flights both to Spain and to other countries, we have acted as Trading for the purchase of masks and other material, having also increased imports from clients in the pharmaceutical sector.

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WANT TO KNOW MORE? Further information can be found at tracosa.com

What assistance has the industry been giving to assist the front line? For our part, in addition to what we have mentioned, we have established 24-hour service shifts so that no medical material will spend more time in customs than necessary. We have made deliveries of the pcr test on Sunday mornings, respirators for UCI on Holy Friday afternoon, etc. We have adapted to what the medical staff required and we are very proud of it.

How have forwarders been working around 90% of flights being cancelled.

Given our performance in some delicate operations, we have

International logistic is very complicated due to the lack

its president. We have developed our worldwide contacts and for

of passenger flights, the pricing policy of cargo lines and the

example we have received the thanks of the Embassy of Spain in

very high worldwide demand for charter flights.

Turkey for our assistance in some import from there.

In order to guarantee spaces and timings, it is mandatory

Have you been involved with logistics for PPE and other life saving shipments?

to anticipate the payment of freights or part of them, which forces us to make a huge financial effort and take great risks.

deserved recognition in the parliament of some region of Spain by

As the pandemic progressed in Spain, many of our regular clients asked us if we could get them material to protect their personnel,

Even so, today we have been able to maintain the flow

especially FPP2 masks, so we decided to reinvent ourselves and open

attending to the demands of our clients at the agreed times.

a trading department for the sale of this material to our clients, having sold for the time being around one million units, at the same

We have been contracting charter flights for different public

time that we provided solutions to our clients to prepare for the

and private entities.

return to work of their professionals

FORWARDER magazine

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COVID-19 WATCH

NEWS

BIN YOUSEF CARGO CHARTERS B777/200 FREIGHTERS 1 MAY 2020

TO TRANSPORT MEDICALS FROM CHINA

ith the rising demand for medical supplies, Qatar

to meet logistics challenges of any nature and scale, with its agility

based freight forwarder Bin Yousef Cargo has

and adaptive nature. An increase in the number of freighter flights

started regular charter operations from various

has been observed globally, and this should help ease the current

Chinese ports to Doha, as well as to Europe. As ocean freight

outbound capacity strain in China.

continues to be disrupted and air cargo options severely restricted

Jiju Haneef, Director of Cargo Operations, Bin Yousef Cargo

in light of the recent COVID-19 pandemic, an exclusive charter for accommodating these urgent shipments, was the best option for

Bin Yousef Cargo also played a vital role in setting up treatment

time-critical logistics. Each of these B â&#x20AC;&#x201C; 777/200 freighters were

centres in Al Wakra and Al Khor regions in Qatar, where the

loaded with over 100 tons of medical supplies including face masks,

company handled the logistics of critical tent materials required

gloves, various PPEs, bedsheets etc.

for these projects. These centres will provide essential medical and nursing services for the testing and treatment of the novel coronavirus

While many of the regionâ&#x20AC;&#x2122;s freight forwarders have been struggling

(COVID-19). In the wake of the pandemic, Bin Yousef Cargo aims to

to cope with the impacts of the pandemic situation, we have been

support all companies and organizations in Qatar and across the globe

working hard to keep our operations afloat and to ensure our client's

by providing customizable freight solutions for time-critical shipments

shipments are transported to their final destinations as scheduled.

via their extensive networks in over 180 countries.

Our team was able to consolidate cargo from various suppliers in China. We organized all the export documents and coordinated these charters in record time while adhering to the safety regulations and restrictions imposed by both the Governments in China and Qatar. Besides air freight, we were able to offer value-added services at the origin such as local export collection, documentation support, licensing and Dangerous Goods (DG) approval. These successful charters are a testament to the fact that our organization is ready

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ISSUE53

WANT TO KNOW MORE? Further information can be found at europa-worldwide.com

uropa Air & Sea has responded to the increasing demand

The pandemic has brought a lot of added complexities to our

for personal protective equipment (PPE) by creating a

division. The Seafreight team at Europa Air & Sea has encountered

dedicated team to help in the fight against COVID-19.

some difficulties and the market is seeing some shortages of equipment and space, particularly on the Far East to Europe trade

Specifically handling PPE products, the new team at Europa is

lanes. However, as a division, we are concentrating on ensuring our

responsible for ensuring swift despatch to large scale medical

continuation in service and that we remain open for business.

equipment providers. These are suppliers to the NHS, contributing

Angus Hind, Director, Europa Air & Sea

towards the national effort to help those on the frontline. Our team has been incredible; their professionalism and dedication Working closely with trusted partners at source including Turkey,

has kept our division running and the morale up. It is a true testament

Israel, China, Hong Kong and the USA, Europa Air & Sea has

to the Air & Sea division and shows our determination and resilience

supported a variety of UK customers meet the demand for supplies,

in such an uncertain time.

including in the ecommerce sector.

Miles O’Donnell, National Air & Sea Sales Manager, Europa Air & Sea

Europa Worldwide Group is an ambitious independent logistics

Since launching in 2015, Europa Air & Sea has gone from strength to

operator with six divisions – Europa Road, Europa Air & Sea,

strength. With teams located across the UK and a designated office in

Europa Showfreight, Europa Warehouse, Europa Contact Centre

Hong Kong, the division recently announced an increase of turnover

and Continental Cargo Carriers. Despite the pandemic all divisions

from £15m to £35m since launching, showing significant growth.

are still open for business and operating as normal, at locations across the country.

In the recent weeks, Europa has been tasked with moving an array of shipments for a variety of clients, these include CE certified masks

Europa Air & Sea ensures that every customer is provided with the

for large food retailers and cartons of hand sanitiser that will allow

most suitable options for their supply chain, depending on their

customers to continue operating safely. Not only is Air & Sea helping

unique requirements. The division is focusing on minimising the

meet the demand, Europa Warehouse recently jumped in to action to

impact of the virus to its customers by offering continued high levels

supply the new NHS Nightingale Hospital in London with an urgent

of service in all sectors.

delivery of medical beds on behalf of its customer Accora UK Ltd.

EUROPA AIR & SEA JOINS FIGHT 1 MAY 2020

AGAINST COVID-19 FORWARDER magazine

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COVID-19 WATCH

NEWS

1 MAY 2020

INTERNATIONAL FREIGHT FORWARDER

CALLS FOR SCAREMONGERING TO STOP AMIDST THE CORONAVIRUS CRISIS

n response to claims that the freight forwarding sector is in the midst

Such significant disruptions to industry have factored into projections

of extinction, international freight forwarder Chadd Blunt has urged

of a $2 trillion downturn in the global economy this year made by

professionals to put a stop to scaremongering tactics and to focus

the United Nations.

instead on helping the industry navigate the current Coronavirus crisis. Yet despite restrictions likely to remain in place for the foreseeable

Chadd – who is Managing Director of Birmingham-based Millennium

future, the transport and logistics sector still sits at the very

Cargo – has criticised logistics experts for repeatedly publishing

forefront of the world’s pandemic response and remains integral in

ominous accounts reports which are not only fuelling increased

keeping the global supply chain moving – offering a glimmer of hope

negativity within the industry but are also inflicting further harm to the

to forwarders.

supply chain by causing importers and exporters to go underground. In the midst of the negative reports Chadd Blunt has suggested that As with countless other industries freight forwarding has become

freight forwarding still very much has a permanent place on the

another causality of the pandemic in recent months as Covid-19’s

round table of logistics and has called upon importers and exporters

world tour tightens its grip on the global industry machine, causing

looking to move goods to seek the advice of a professional before

an unprecedented impact on supply chains across the world as a

taking ominous reports at face value.

result of hiked air and sea freight costs, labour shortages due to countrywide lockdowns, and global travel restrictions.

FORWARDER magazine

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Chadd commented as folllows...

WANT TO KNOW MORE? Further information can be found at millenniumcargo.com

Every industry is having to adapt to the current situation – and

So, rather than signal an end to the freight forwarding sector, it is

freight forwarding is no different. Yet industry ‘experts’ are insistent

more likely that the impact of Covid-19 will re-shape global supply

on continuously painting a bleak picture of the future rather than

chains and change the way goods are moved. In particular, single

attempting to work together to provide viable solutions to help

sourcing is set to become an outdated practice and as such, the

freight forwarders navigate through the current crisis.

diversification of a business’s supply chain will become the norm in order to mitigate the fallout from any future disruptions.

Additionally, false information has also become the latest symptom of the Coronavirus crisis and unfortunately I have seen extensive

The traditional freight forwarder still makes up an integral part of

reports pushing misinformation on the basis that it is physically

the logistics machine. In fact, during crises the service we provide is

impossible for goods to be moved due to the current restrictions in

paramount as our role in such times is to be pragmatic and to find

place, when this is significantly wide of the mark.

solutions to difficult problems – whether they be locating air cargo in the midst of the current capacity crunch or attempting to navigate

Of course, it’s no secret that the widespread and comprehensives

past the stagnant flow of goods from China to Europe.

measures to help halt Covid-19 have had a major impact on the exchange of goods throughout the world and we are all facing one

Equally, the importance to logistics in the makeup of the global

of the most important crises in a generation.

economy has never been more significant than it is now. As such, Coronavirus isn’t likely to spell the end of the traditional international

Lockdowns, travel bans, falling demand, labour and limited

freight forwarder but rather further highlight their importance in

warehousing capacity are all causing unprecedented issues to the

providing companies with a quicker and more cost-effective solution

supply chain and as such business as usual has swiftly become a

to the shipping process.

thing of the past. Inevitably the industry is going to have to adapt and a forwarder’s But, in spite of the hardship that we are all experiencing, global

commitment to providing a value for money service is going to be

shipping is however still very much in operation and our peers

paramount if they are to remain in business – but this is not isolated

continue to work tirelessly to keep goods moving and despite the

to our sector – it’s a trend that is likely to apply to most, if not every

reports there are still a wealth of opportunities out there.

industry across the globe.

For instance, Rail freight services between China and Europe are now offering similar transit times to air cargo operations – complementing the use of air and sea freight services which have taken a significant dip in recent months due to their inflated costs.

FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

30 APRIL 2020

PRIVATE JET BUSINESS AIMS TO DELIVER

1,000 TONNES OF MEDICAL EQUIPMENT V imana Private Jets has turned its attention to the global

We got involved when government officials who use our services

COVID-19 effort and aims to use a luxury fleet of aircraft

asked if we could help. Due to a chronic shortage of commercial

to transport 1,000 tonnes of medical equipment to

cargo aircraft, we didn't hesitate to offer our support to deliver

international destinations requiring assistance.

medical equipment where it's most needed. There is an urgent

and pressing need, especially in many developing countries. Our

Since the start of the pandemic, the company has already delivered

long-standing relationships with Civil Aviation Authorities and

over 300 tonnes of medical resources (including face masks, PPE and

airports have been especially useful in getting things moving

medicines) to countries where hospitals lack the critical means to

quickly. We have successfully delivered to countries desperate for

treat COVID-19 patients.

these supplies. With our highly trained teams working across four continents, we can respond very quickly and efficiently to every

Vimana Private Jets typical clients include celebrities, governments,

urgent request. Vimana Private Jets is proud to be able to assist

UHNWs, heads of state and corporations, but COVID-19 is not the

with the global collective effort. We will continue to work with

first emergency it has responded to. Over the years, the company

governments and NGOs worldwide to assist in any way we can,

has dispatched aircraft to natural disaster and war zones to transport

for as long as is needed

medical and security staff to help with effort on the ground.

Ameerh Naran, Founder & CEO, Vimana

International Air Transport Association (IATA) estimates that global air cargo1 is oversubscribed by 30%. Although shipments of

ABOUT VIMANA PRIVATE JETS

many manufactured and high-tech goods have dried up as the global

Vimana Private Jets was founded to offer discerning travellers

economy stalls, carriers are experiencing hyper-demand to move

the most exceptional private aviation services in the industry.

medical supplies, protective equipment, foodstuffs and e-commerce

Being an independent broker with access to over 5,000

shipments as people sheltering at home use only delivery services.

aircraft worldwide, Vimana Private Jets strives to offer solutions tailored to each individual client's needs. Services include on-demand charters, long-term leases and sales acquisitions of private and commercial aircraft.

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at ???

Are you a hiring manager working from

The Headford Group is offering the option

home trying to fill a vacancy or wary of

of pre-screening and live-video interviews

inviting people to your office in the midst

to help mitigate the spread of COVID-19.

of this new virus outbreak?

We all need to take this threat seriously and at Headford we want to do our bit to help.

To find out more, please contact (preferably not physically) one of our recruitment consultants for a free demonstration.

+44 (0)1454 275 957

info@headfordgroup.com FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

COURIERS & SEA MERCHANTS PLAY THEIR CARDS RIGHT 1 MAY 2020

ALONGSIDE NHS WORKERS

brand new edition of Top Trumps, honouring Covid 19 key

estimated one and a half million partners of key workers in Britain

and essential workers, hit shops 4 May 2020. The game

so that’s a lot of Unsung Heroes and Heroines. Many of the public

lauds and applauds those key and essential workers who

we spoke to pointed out that partners too are putting their lives

have saved Britain during the Pandemic.. from doctors and nurses

on the line, albeit less directly. As well as being there physically they

to less high-profile professions such as pest controllers, midwives

are providing emotional support. For that reason we listed partners

and sea merchants. Politicians, who are depicted on the Top Trumps

as key workers.

card by Boris Johnson and journalists are included too.

Claire Simon, Global Marketing Manager, Top Trumps

One of the four scoring sections in the new game is ‘Unsung Heroes’

Other features of the pack include...

.. and in that category it is the partners of key workers who come out top. They get a maximum 10 out of 10. Binmen and binwomen

Binmen and binwomen being named as the most stylish of all the key

scored a point lower at nine out of ten. Less unsung heroes like

and essential workers. That’s because of their fluorescent and neon

doctors (8), nurses (8) and police (7) fare lower. In its card citation

clothing, which is all the fashion rage at the moment. They score 10

Top Trumps point out that being a partner of a key worker is

/10 on ‘Street Style' and as they are also runners-up in the ‘Unsung

'stressful and worrying.'

Heroes’ section then they are very much the card not to bin during the game! In its card citation Top Trumps point out that refuse collectors

Every single front-line key worker is, of course, a heroine and hero

first began their profession during the 14th Century Black Death that

and would each score 10 (or even 11) out of 10 by any reckoning

swept across Europe and add:

In terms of facing a pandemic, refuse

if we had devised a Hero category. By creating an Unsung Heroes

collectors can rightly joke that "we’ve bin here before".

category we have ensured varying marks, in keeping with the game’s core classic and its unique and much-loved branding. From our

Stuffy politicians score just 1/10 in the style section – with teachers

research, which has been intensively conducted over the six weeks,

not doing much better and obviously in need of extra fashion

partners of key workers came out top in this section. There are an

homework. They get just 2/10. Journalists only manage 5/10.

FORWARDER magazine

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WANT TO KNOW MORE? Further information can be found at winningmoves.co.uk

In this version of the celebrated card game 30 different professions are listed, each marked in typical Top Trumps style across four separate scoring categories: Unsung Heroes All our key workers are heroes, but some jobs are often less praised. We want to make sure key workers are given the praise they deserve. Street Style Religious and spiritual workers are listed by Top Trumps as the very

Neon is in! This section assesses the gear and garb a key and essential

oldest profession of all the workers in the pack in an ‘Originated’

worker wears.

section. They are named as first appearing in 50,000 BC, which easily

Gadgets & Gizmos

wins this category.

What equipment the worker uses and carries to do their job. Originated

Gadgets and gizmos winner is the journalist, which isn’t surprising

The year in which profession was established (or in the case of

bearing in mind the lightening media advances with Zoom and the

religious and spiritual workers the estimated year: 50,000 BC!).

like – since the start of the Pandemic. The profession with the least formal gadgets and gizmos includes mental health workers.

Top Trumps Britain at its Best: Key Workers is available priced £5 from Monday (4th May 2020) exclusively at: winningmoves.

One of the very best cards to hold in Top Trumps terms is the

co.uk and comes in a twin deck (the other pack being Britain at

courier. That’s because it features very well in the Originated

its Best: Hospitals).

section: at 2400 BC. It also scores very highly in the Unsung Heroes category – notching up a nine out of ten. And in terms of gadgets

And the dual Britain at its Best deck really IS Britain at its very best,

and gizmos it is only shaded by journalists.

literally. The whole product - from concept to completion – is 100% British, with the cards being manufactured by The St Austell Printing

Claire Simon added,

We are sure that this new edition of Top

Company in St. Austell, Cornwall.

Trumps can lift spirits in this very challenging and unprecedented period of time, as well as raising money for the NHS, with all net

The £5 price for both packs includes postage and packaging and the Top

proceeds going direct to the NHS.

Trumps makers say £1.50 from each dual deck sold go to the NHS. FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

1 MAY 2020

VIRGIN ATLANTIC SET TO DELIVER OVER

43 MILLION ITEMS OF PPE & MEDICAL SUPPLIES TO THE UK FROM CHINA

irgin Atlantic is set to deliver over 43 million items of

Since the first charter on Friday 3rd April, which was supported by

personal protective equipment (PPE) in to the UK

Virgin Unite and Virgin Group, over 150 tonnes of medical supplies

onboard special cargo-only flights which have been

and PPE have been transported, including 66 ventilators, over

chartered by the Department of Health and Social Care and the

two million face masks, 600,000 face shields and visors, one

NHS throughout May, June and July.

million disposable gloves, 38,000 items for eye protection, 125,000 protective coveralls and isolation gowns and over 25,000 battery

The airline was the first British airline to resume flights to China

operated or manual ventilators.

on Friday 3rd April following special dispensation from the CAA and assistance from the British Embassy in China. Since then Virgin

We are so incredibly grateful for all the work our healthcare

Atlantic has operated nine 26-hour round trips between London

professionals are doing during this challenging time and we’re pleased

Heathrow and Shanghai. The flights use both the cargo hold as well

we can play our part by bringing crucial medical supplies and PPE in

as passenger seats and overhead lockers to carry on average 1,400

to the UK for the NHS teams working on the front line. Despite

boxes of essential equipment.

a decrease in passengers travelling, demand to transport cargo remains strong, and our teams are working hard keeping global

The flights are manned by seven pilots and four cabin crew who

supply chains running and transporting essential supplies around

rotate duties and rest time. Each flight contains on average 16

the world. We’re looking forward to continuing to partner with

tonnes of essential items needed to help fight the Covid-19

the Department for Health and the NHS, working with them on

pandemic in the UK.

daily flights from Shanghai to London throughout May, June and July transporting over 1,500 tonnes of supplies that the teams here in the UK urgently need to care for patients. Dominic Kennedy, Managing Director, Virgin Atlantic Cargo

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WANT TO KNOW MORE? Further information can be found at virginatlanticcargo.com

We’re proud to be working closely with Virgin Atlantic to keep the UK’s vital supply lines open during this challenging time.

Virgin Atlantic’s first-ever cargo-only flight, VS698 from London Heathrow for New York JFK, took place on 22nd March 2020.

This outbreak has drastically changed our sector and we’re all playing our part by prioritising freight operations which have seen

The flights are operated in partnership with the UK Government

an exponential increase, with cargo only movements up by over

and Virgin Atlantic. The British Embassy is working with the

950% in the past week. This focus means that critical medical

Department of Health and Social Care to procure medical equipment

supplies are getting into this country, ready for use by our frontline

from China and deliver it to NHS hospitals all over the UK.

NHS workers. After overcoming COVID-19, aviation will be key to kickstarting the UK’s economic recovery. This is why we’re calling for standardised health screening procedures that will help to ensure the safety and peace of mind of our passengers and colleagues as the country looks towards a new normal. John Holland-Kaye, CEO, Heathrow The emergence of Covid-19 has led to Virgin Atlantic operating cargo-only flights, a first for the airline since its launch in 1984. Special exemptions from the imposed travel restrictions for pilots and cabin crew – whose health and wellbeing remains our top priority - mean that cargo operations can continue, ensuring the airline can continue to support vital supply chains across the globe.

FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

29 APRIL 2020

ALEXANDRA & SEKO LOGISTICS PARTNER TO SUPPORT

DONATION OF PPE TO PROTECT STAFF & RESIDENTS AT A BRITISH CARE HOME GROUP

lexandra and its global supply chain partner, SEKO

As an essential supplier of healthcare uniforms, Alexandra has

Logistics, have together supported the donation of

remained fully focussed on assuring the continuity of supply for

Personal Protective Equipment (PPE), including protective

frontline healthcare workers during the crisis. Alexandra is delighted

gloves, face masks and aprons, for frontline staff working in a British

to have teamed up with SEKO and their group initiative in support

care home group.

of this critical need. Martin Lyne, Managing Director, Alexandra

The two companies have joined together to fund and deliver 380,000 items of protective equipment to The Orders of St John Care Trust,

St John Care Trust approached Alexandra for support with PPE

one of the UK’s leading not-for-profit care organisations providing high

and we wanted to respond to this too with both a financial donation

quality care for older people at 69 locations across Gloucestershire,

as well as logistical expertise to ensure equipment reached the

Lincolnshire, Oxfordshire, Suffolk, West Sussex and Wiltshire. The

Trust’s care homes as quickly as possible. The staff in these homes

Trust’s 4,800 staff provide specialised dementia, intermediate, respite,

are doing an outstanding job caring for people in the later stages

day care and expert nursing for more than 3,500 residents.

of their lives and who are separated from their families during the current coronavirus lockdown. We hope this equipment will support

The UK Government has confirmed coronavirus outbreaks at more

the care they are receiving.

than 2,000 care homes in England since the spread of the Covid-19

Graham Ward, Group Forwarding Director, SEKO Logistics

virus. In support of staff and residents at the St John Care Trust, Alexandra Workwear and SEKO Logistics are donating 276,000 aprons, 69,000 gloves and 34,500 face masks, as well as antiviral disinfectant wipes.

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ISSUE53

WANT TO KNOW MORE? Further information can be found at sekologistics.com

ABOUT SEKO LOGISTICS We provide a suite of logistics services which enable you to use your supply chain as a competitive differentiator. As a customer centric organization, we are powered by the expertise of our people and our in-house-developed, best in class, configurable technology. It is this combination which gives SEKO its strength. With over 120 offices in 40 countries worldwide, SEKO’s unique shareholder management model enables you to benefit from our specific industry sector expertise, coupled with vital incountry knowledge and unparalleled service at the local level. This unique model provides you with... •• Hands-on service and support SEKO has been the primary global supply chain partner of Alexandra

•• Personal relationships

for five years, shipping product by ocean and air freight from source

•• Creative, customized solutions

points in China and South Asia, managing consolidation at origin and

•• Responsiveness and reliability

operating warehouse and distribution operations for Alexandra in

•• Flexibility and consistence

Hong Kong and Europe. We have a flat management structure, with just three layers As part of Mi Hub, one of the UK’s leading suppliers of corporate

between you and the CEO, making us ‘fast on our feet’ in

uniforms and workwear, Alexandra has been designing and

delivering solutions that can meet your exact requirements.

manufacturing garments since 1854 and supplies workwear and

This lean and nimble structure increases our decision-making

uniforms to millions of wearers across the world. In the UK, Alexandra

speed and gives us an ability to implement customized

is a direct supplier of scrubs and uniform to National Health Service

solutions which far exceed those of our competitors.

(NHS) workers, including deliveries to Nightingale hospitals. SEKO Logistics has also extended its operations for Mi Hub to

partnered with Project C.U.R.E., the non-profit humanitarian relief

ensure adequate cargo capacity for urgent shipments ex Asia, to

organization, to offer and inspire support for frontline responders

meet new export regulations, and to expedite the processing and

treating patients affected by COVID-19. The company has donated

delivery of urgently needed equipment once it arrives in the UK.

over 240,000 masks, including 40,000 N95 respirator masks and 200,000 3-ply ear-loop masks, as well as 2,500 disposable medical

SEKO Logistics has launched a special SEKO CARES initiative

bio-protective suits. It is also working to secure reusable isolation

to respond to the coronavirus outbreak. In the U.S, SEKO has

gowns as part of the global initiative. FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

5 MAY 2020

DAVIES TURNER HELPS HUNTER BOOT TO

PROTECT LONDON AMBULANCE SERVICE

avies Turner has handled the shipment of a large

We’ve recently won this contract, so this urgent and special

consignment of products donated by Hunter Boot Ltd for

delivery to London’s Ambulance Service was the perfect

the London Ambulance Service.

opportunity to demonstrate, for such a valuable cause, that our actions could speak as loudly as the words and commitments in

The consignment consisted of 25 pallets of the progressive British

our service contract.

heritage brand’s iconic Women’s Original Tall wellingtons, which

Alan Williams, Director, Davies Turner

the manufacturer has donated to the London Ambulance Service, supporting the protection of its staff in the fight against COVID-19.

Davies Turner’s specialist logistics fulfilment team at its logistics centre in Central Park, Bristol worked quickly to pick and pack

Hunter Boot recently appointed Davies Turner as its UK logistics

wellington boots of various sizes ready for transportation on one of

partner to handle all inbound freight forwarding of products into

the company’s vehicle fleet that provides overnight feeder services

the UK, plus warehousing, as well as pick and pack operations, and

between its hubs in the UK, as well as deliveries nationwide.

subsequent national and European distribution. The UK’s leading independent freight forwarding and logistics company will be using its recently purpose-built state-of-theart regional and national logistics centre at Avonmouth, near Bristol, to hold stock and deliver fulfilment services for Hunter Boot’s products. Davies Turner will manage all international movements across all transport modes, including supplier management via its own bespoke Purchase Order to Delivery (P2D) system; Customs management and consultancy including classification, as well as UK B2B and B2C logistics including customer returns.

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at suttonsgroup.com

uttons Tankers is playing a key logistics management role

Suttons said that the scale of its resources and levels of excellence

in the distribution of ethanol for the production of hand

in safety were important to the project, along with its critical

sanitiser to UK healthcare organisations and communities.

mass as an innovative logistics provider and its ability to flex up and deploy substantial resources as the demand for this sector

The safety focused logistics business, part of global firm Suttons

increased significantly. Suttons’ skilled driver workforce and their

Group, will be providing the transportation of denatured spirit

receptiveness to transport such a crucial product also played a huge

supplied by William Grant & Sons, the independent, family-owned

part in the winning of this business.

global distillers, and coordinating tank collections and urgent deliveries to manufacturers responding to the COVID-19 pandemic.

We are thrilled to be working on this project that contributes to the nationwide effort to fight against COVID-19. We are proud

While the impact of coronavirus continues to spread amongst

of the division’s ability to be reactive and redistribute fleet and

the globe, the demand for hand sanitiser and hygiene products

resource to provide an exceptional level of service and safety to

has increased dramatically. Suttons’ work with William Grant &

critical industries during these difficult times.

Sons contributes to the safeguarding of NHS professionals, critical

Michael Cundy, Managing Director, Suttons Tankers

businesses and the public. William Grant & Sons has adapted its distilling technology and skills to produce about five million litres of ethanol, equating to at least 13.5 million 500ml bottles of hand sanitiser. Suttons operates in the UK with a fleet of more than 700 vehicles focused on the chemicals, gas and fuel sectors and internationally with key business centres in New Jersey, Widnes, Antwerp, Ludwigshafen, Kuantan, Singapore, Shanghai and Tokyo.

5 MAY 2020

SUTTONS DISTRIBUTES

ETHANOL FOR HAND SANITISER TO FIGHT COVID-19 FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

RAIL FREIGHT STEPS UP FOR NATION 6 MAY 2020

ACCORDING TO FTA & RFG

y launching dedicated services to transport critical supplies,

Rail freight operators and their customers have been working

running faster trains and increasing cargo capacity, rail is

tirelessly to supply essential goods to support our communities and

playing a crucial role in keeping goods moving throughout

businesses. The sector has truly shown why it is so important to

the Covid-19 outbreak, according to FTA and the Rail Freight Group

the economy, and why it deserves its place as a key part of the UK

(RFG). The two leading business groups are praising the role of rail

railways. As we move out of lockdown, it is essential that freight

in supporting the public, logistics industry and wider UK economy

trains continue to get the access they need on the network, and that

as it steps up to deliver the essential items the nation needs during

Government provides the certainty for businesses to invest in rail in

this crisis.

these most challenging of times.. Maggie Simpson, Director General, RFG

I am impressed by the determination of the rail freight sector to keep goods moving across the UK during the Covid-19 outbreak; the

The Rail Freight Group (RFG) has been the UKâ&#x20AC;&#x2122;s leading rail freight

industry is truly delivering for the nation. From launching express

trade association since its formation in 1990. It has more than 120

services dedicated to delivering essential medical supplies, food

corporate members active in all sectors of rail freight from ports,

and hygiene products to running extended length trains to stock

terminal operators, customers, through to operators and suppliers.

supermarkets, businesses within the rail transport sector have shown their flexibility, resilience and efficiency in the face of the pandemic.

RFG's aim is to grow the volume of goods moved by rail, delivering

And with rail freight set to play a crucial role in the nationâ&#x20AC;&#x2122;s economic

environmental and economic benefits for the UK. RFG works

recovery moving forwards, it is vital government acknowledges its

hard for the interests of its members representing their views

importance; operators across the sector must have increased access

and providing a wide range of advice and information. The RFG

to the national rail network permanently. Only through this increased

seeks to achieve its objectives by organising networking group

access can rail freight continue delivering for the UK.

meetings and site visits, by responding to consultation papers and

Zoe McLernon, Multimodal Policy Manager, FTA

by lobbying government, European institutions, the Office of Rail Regulation (ORR) and Network Rail. RFG also looks to involve the media in positive comment and news where possible and publishes a newsletter, circulated to nearly 2,000 opinion-formers, generally every two months.

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at go2tigers.com

igers has launched a new dedicated Personal Protective

The Tigers PPE Portal was launched in the wake of spiking demand

Equipment (PPE) section on its eShop, powered by its

for products to help fight the Covid-19 pandemic.

freight portal SmartHub:Connect. Tigersâ&#x20AC;&#x2122; IT partner Doozee has introduced a new module to its

The global logistics and transportation company has also released new

instant quote engine which caters for volumetric traffic enabling

software updates for SmartHub:Connect, giving customers shortcuts

Tigers to provide instant quotes for the shipment of PPE.

to buy and process documentation for the shipment of PPE. The freight industry has been working hard to help move medical Tigers is also managing the door-to-door transport of five million

and personal protective equipment to where it is desperately

medical masks from Guangzhou in China, to Sydney, Australia.

needed, in the face of a shipping landscape that changes multiple times a day. We have responded to that by developing and releasing

The masks are travelling on a total of four A33C charter flights

features that we are confident will make life easier.

operated by China Southern Airlines, with the first 1.2 million safely

Scott Deerwester, Founder, Doozee

delivered last week. It is important to be able to adapt to a changing landscape and keep freight moving, whatever the challenge. Our technology focus and our investment in SmartHub:Connect means that we are able to offer customers a reliable and tested platform which streamlines purchase orders while interfacing with their entire sales processes. Andrew Jillings, Chief Executive Officer, Tigers

TIGER'S DEDICATED PPE PORTAL 6 MAY 2020

ON ITS ESHOP...DELIVERING 5m MASKS FROM CHINA TO AUSTRALIA FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

CONTAINER TRADERS COVID-19 BUSINESS SURVEY 8 MAY 2020

RESULTS PUBLISHED

he results of the Business Survey on the Impact of

COVID-19 on the Container Trading and Container Self-

ABOUT THE CSTA

Storage businesses are published today.

The CSTA is an International Association established to represent the interests of Container Self-Storage Operators

Conducted by the Container Self-Storage & Traders Association

and Container Traders. It offers its members an 'Accredited

(CSTA) between 27 April and 4 May 2020, the Survey comprised

Member Scheme', an Industry Code of Practice for Container

five questions focusing on Container Trading and five on Container

Self-Storage Facilities, together with a wide range of

Self-Storage.

regulatory, technical and safety guidelines and resources.

Some 90% of the companies responding to the Survey confirmed that their trading business had reduced â&#x20AC;&#x201C; or in some cases stopped altogether. And over 80% reported that demand for traded containers was down compared to the same period last year. The majority of respondents (over two-thirds) noted that the price of traded containers has increased, in comparison with 2019. For Container Self-Storage Operators, two-thirds of the companies answering the survey confirmed that they continued to operate normal hours, with the remainder opening reduced hours. Bookings for storage space have gone down considerably, for a number of reasons, with over 80% reporting a downturn in business. To download the full results, go to containa.org/files/CSTA_Covid_19_Business_Survey.pdf

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at dwc.aero/news

plane carrying around 5 million face masks and vital

The PPE is being distributed to health and social care facilities by the

protective equipment (PPE) has landed in Germany

German Healthcare System amid â&#x20AC;&#x2DC;unprecedented demandâ&#x20AC;&#x2122; from the

after taking off from China on Tuesday,12May morning.

Covid-19 pandemic. The overnight flight was operated by a Boeing 777-200F

The charter flight touched down at Frankfurt Airport early

aircraft arranged by a dedicated cargo team at Delta World Charter.

Wednesday morning.

Satvir Kalsi, Director of Cargo, Delta World Charter The coronavirus pandemic compelled the vast majority of commercial aircraft grounded, but we are continuing to operate our air cargo charter services in order to play an important part in supporting healthcare workers during this difficult time.

PLANE CARRYING 5m FACE MASKS 13 MAY 2020

FROM CHINA LANDS IN GERMANY FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

GEODIS DELIVERS 13 MILLION MASKS TO THE U.S. 26 MAY 2020

WITH THE HELP OF AN ANTONOV AN-124

EODIS, leading global supply chain operator, has

Experienced in this critical element of the global supply chain

transported 13 million masks from China to the U.S.

response to COVID-19, GEODIS established an air bridge between

utilizing an Antonov AN-124, the world’s second largest

China and France to transport PPE for the French Government as

aircraft. This shipment of personal protective equipment (PPE)

early as March. Involving multiple flights over the subsequent weeks,

arrived at Hartsfield – Jackson Atlanta International Airport (ATL)

and employing two Antonov AN-124s, the consignments will consist

at 4 p.m. last Friday (22nd May) and is the largest delivered to the

of several hundred million masks.

airport during the COVID-19 pandemic. With the help of an Antonov AN-124, GEODIS has been able to make sure millions of essential workers receive the masks they need to stay safe and healthy during these unprecedented times.

ABOUT GEODIS

Our team at GEODIS and our partners, including the Hartsfield –

GEODIS is a top-rated, global supply chain operator

Jackson Atlanta International Airport, that helped make this happen

recognized for its passion and commitment to helping clients

so quickly are supply-chain heroes. We are proud to serve on the

overcome their logistical constraints. GEODIS’ growth-

front line in partnership with our clients to keep essential materials

focused offerings (Supply Chain Optimization, Freight

moving across the globe and business running at a time when the

Forwarding, Contract Logistics, Distribution & Express, and

world needs us most.

Road Transport) coupled with the company’s truly global

Randy Tucker, President & CEO, GEODIS Americas

reach thanks to a direct presence in 67 countries, and a global network spanning 120 countries, translates in top business

The Antonov, which GEODIS chartered on behalf of its client, is an

rankings, #1 in France, #4 in Europe and #7 worldwide. In

aircraft specially designed for transporting large quantities of cargo.

2018, GEODIS accounted for over 41,000 employees globally

It has the added benefit of allowing freight to be rolled on and off

and generated €8.2 billion in sales.

the plane, making loading and unloading operations easier and faster.

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at geodis.com

FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

WFS & QATAR AIRWAYS CARGO WORK SIDE BY SIDE 26 MAY 2020

TO RACE PPE SUPPLIES TO HOSPITALS

orldwide Flight Services’ (WFS) cargo handling

Paris is one of our biggest cargo stations in Europe and, in these

team in Paris has been working tirelessly to rapidly

very challenging times, we have been able to deliver millions of

process shipments of personal protective equipment

items of personal protective equipment and medical supplies to

(PPE) delivered by customer Qatar Airways Cargo for hospitals

help the coronavirus recovery programme in France. Our ability

across France treating patients with Covid-19.

to do this quickly and efficiently has been possible thanks to the support of the WFS team in Paris, who have been highly efficient in

WFS has been the airline’s cargo handling partner at Paris Charles

handling both the inbound shipments as well as the general cargo

de Gaulle Airport since 2000, providing warehouse handling and

we have carried for our customers on the outbound flights. We

ramp handling for Qatar Airways Cargo services as well as trucking.

value this partnership. Guillaume Halleux, Chief Officer Cargo, Qatar Airways

Since the outbreak of Covid-19, Qatar Airways Cargo has been one of the main airlines carrying supplies of medical equipment to France,

One of the most positive aspects of the coronavirus response

including surgical gloves, face masks, aprons and medical kits. So far,

is the way the entire air cargo industry is pulling together and

WFS has handled 12 Boeing 777X freighter flights operated by the

playing such a vital role in transporting and delivering PPE supplies

airline, including charters organised by two of France’s leading freight

to help medical professionals across the globe. We are very proud

forwarding companies, Bolloré Logistics and Geodis. Most flights

of the role we are playing in France, working alongside major

have originated in China and Vietnam.

customers like Qatar Airways Cargo, to help make a positive difference. The airline’s words of encouragement mean a great deal to our team in Paris. Laurent Bernard, Managing Director Cargo France, WFS

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at imperiallogistics.com

mperial has supported chemicals manufacturer Schirm in the

We are delighted that – thanks to the size and capacity of Imperial’s

storage and distribution of urgent hand sanitiser supplies

hazmat warehousing and transport network throughout Germany – we

destined for local authorities and healthcare workers. Imperial

were able to respond quickly and effectively to this appeal for urgent

had successfully set up all operations within 24 hours of the initial

assistance, despite the current general shortage of suitably-certified

request.

hazmat storage facilities. Because of the urgency of distributing the sanitiser, its transport involved a high proportion of late night and

Imperial is now transporting the hand sanitiser – a Class 3 hazardous

weekend deliveries – but our staff were only too happy to work outside

material - from two Schirm production sites to a local authority

normal hours to get the job done. Once again, we are proud that

in Hamburg, to the state procurement body’s regional distribution

Imperial has been able to play a modest role in the fight against this

facilities, and direct to hospitals.

pandemic, by supporting our wonderful healthcare and frontline workers with essential supplies that enable them to keep working safely.

In addition, Imperial’s hazmat warehouse facility at Schönebeck

Thomas Holzberger, VP Operations Chemicals, Imperial

has also provided Schirm’s Wolfenbüttel plant and the state procurement department with overspill storage, as well as handling all road transfers between sites.

ABOUT IMPERIAL Imperial is an African and European focused provider of

Imperial’s Wolfenbüttel hazmat facility have made 40 deliveries

outsourced, integrated freight management, contract logistics

totaling 616,000 litres of sanitiser within the first 14 days; around

and market access services. With 27 000 staff working in 32

half of these drops were executed outside normal business hours.

countries, our top priority is following regulations and best

Meanwhile, Imperial’s Schönebeck hazmat facility stored 600 pallets

practice to protect both our people and yours. The work we

of the disinfectant during the first week of operations.

do is critical to the delivery of food, basic goods, medicine, medical supplies and other essential services and - despite the new challenges every day brings - Imperial is sparing no effort to support supply chains and keep global business moving.

DELIVER HAND SANITISER FOR KEY WORKERS 22 MAY 2020

IMPERIAL MOBILISES TO

FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

20 MAY 2020

FTA & CILT LAUNCH

COVID-19 GOOD PRACTICE GUIDE FOR LOGISTICS

eading business group, FTA, and professional membership

The preparation of the Good Practice Guide for COVID-19 is

body, The Chartered Institute of Logistics and Transport

an excellent example of the profession coming together to share

(CILT), have today (20 May 2020) launched the Good

information and generate practical guidance for the logistics sector.

Practice Guide for COVID-19 , a document sharing practical advice

In conjunction with official UK government guidance on Safer

from their member organisations on how transport operators and

Workplaces, CILT, the FTA and members from both organisations

logistics businesses can restart their operations safely, effectively

have produced a document that will be of value to all of those

and quickly as the nation emerges from lockdown.

operating in the sector to assist in the recovery and restart of activities that are essential.

As logistics businesses seek to restart their operations, protecting

Kevin Richardson, Chief Executive, CILT

their workforce from contracting COVID-19 is their priority. Using practical examples shared by the members of FTA and CILT, the Good

To view the document, Good Practice Guide for COVID-19, please visit:

Practice Guide for COVID-19 is a vital tool for transport operators

fta.co.uk/coronavirus/covid-19-working-good-practice-

and other businesses wanting to deliver safe environments for

guide-for-logistics

their staff and visitors to their facilities. The combined membership of our two organisations have a wealth of knowledge and insight spanning several different sectors; their experiences will help other businesses understand how best to implement safe practices during this unprecedented time and get their operations up and running as soon and as safely as possible. David Wells, Chief Executive, FTA Designed to be used in conjunction with the official UK government guidance on Safer Workplaces, the document covers key considerations including risk assessments; social distancing in the workplace; cleaning of the workplace; and PPE and face coverings.

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at wilhelmsen.com

ilhelmsen Ship Management ( WSM) is

The seafaring community is the backbone of the maritime industry.

crowdfunding to support Mission to Seafarers

An important component in the industry that has been keeping

(MtS), one of the largest maritime charities

world trade going, in good times and bad times. To show your

serving merchant crews around the world in addressing the

support to this important community, please go to this link:

hardships faced by the affected seafarers.

crowdfunder.co.uk/wilhelmsensupportsthemissiontoseafarers

The COVID-19 pandemic has caused major disruption on crew change operations. The fall out effect of this has impacted approximately 150,000 seafarers onboard unable to be signed off and another 150,000 seafarers onshore unable to sign on. This disruption has impacted the affected seafarersâ&#x20AC;&#x2122; welfare. For those onboard, the mental distress and anxiety to get home can be overwhelming. For those onshore, the pressure to generate income for their love ones can become overbearing. Funds raised by employees, supporters, friends, and the wider industry will be used by MtS to further amplify their existing programs that have been helping numerous seafarers in this difficult period. Their existing program includes provision of mental health support and food aid for the affected seafarers and families globally.

20 MAY 2020

WILHELMSEN CROWDFUNDS TO

SUPPORT SEAFARERSâ&#x20AC;&#x2122; COVID-19 RELIEF EFFORTS FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

THE MISSION TO SEAFARERS 18 MAY 2020

SUPPORTS PHILIPPINE GOVERNMENT IN REPATRIATION OF SEAFARERS

he Mission to Seafarers is supporting the Government of

modified to Covid-19 safety guidelines with plastic sheeting and

the Philippines with the transfer of seafarers, who have

screens, and goes through a strict cleaning process during each

completed their quarantine, back home to their local

rotation of transportation.

communities, during Manila lockdown. Many seafarers have been stranded for about two months now,

With the city of Manila adhering to curfews, checkpoints and 14-

locked down and without sources of income, which is not only

day mandatory quarantine, seafarers are left in isolation, without

impacting them, but also their families. While lockdown continues,

transport options to their local villages and paying for rented

seafarers are unable to return home to their local villages and are

dormitories. Additionally, many seafarers are unable to disembark

often renting communal accommodation, increasing the risk of

vessels, with 18 cruise ships and 7,000 seafarers waiting to disembark

contracting Covid-19. We are extremely pleased we are working

in Manila bay.

with the Government of the Philippines so that our dedicated staff can move freely through checkpoints and transport these essential

The Mission to Seafarers, working closely in partnership with local

workers home to their loved ones. Since April 1st, we have provided

partners including ISWAN and several local government ministries

food and water to 395 people and delivered essential items to three

(OWWA and MARINA), has launched a Covid-19 Transport

quarantine centres, two family homes and fifteen seafarer dormitories.

Response Project (CTRP) to provide transport to vulnerable

As the lockdown continues, and unemployment is expected to rise,

seafarers and their families in Manila and local municipalities most

we anticipate this food insecurity to increase and will continue to do

affected by the Covid-19 lockdown, as well as providing essential

as much as we can to support the seafarers and their families. The

supplies including food and water to seafarers and families stranded

project has involved huge preparation and dedication to obtain the

in greater Manila.

necessary PPE, permits and adjustment to the bus to ensure safety to everyone involved but we are pleased we are starting to really make

The project involves using a minibus and transport staff to

a difference to those stuck on their vessels and in the city with our

transfer seafarers after their mandatory quarantine from the city

local resources and our highly trained team.

of Manila to transport hubs outside the city, from where they can

The Revd Canon Andrew Wright,

then reach their home towns and villages. The minibus has been

Secretary General for The Mission to Seafarers

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at missiontoseafarers.org

The bus can complete three rotations of transport a day, with extensive cleaning between each shift. In addition to transporting

ABOUT MISSION FOR SEAFARERS

seafarers, the staff are also providing essential items like food and

The Mission to Seafarers provides help and support to the 1.5

water to seafarers and seafaring families suffering from financial

million men and women who face danger every day to keep

insecurity due to lockdown restrictions.

our global economy afloat. We work in over 200 ports in 50 countries caring for seafarers of all ranks, nationalities and beliefs. Through our global network of chaplains, staff and volunteers we offer practical, emotional and spiritual support to seafarers through ship visits, drop-in seafarers' centres and a range of welfare and emergency support services.

FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

15 MAY 2020

GEFCO ORGANISES LATEST

CHARTER FLIGHT TO TRANSPORT MEDICAL EQUIPMENT (INCLUDING COVID-19 TESTS) FROM CHINA TO SLOVAKIA

n May 4th, a third special charter flight of medical

Immediately after unloading the aircraft, GEFCO ensured complete

equipment took off from China and landed in Bratislava,

material sorting and palletization for further distribution in PENTA’s

Slovakia, following two similar consignments on April 1

network of Dr. Max pharmacies and Svet Zdravia hospitals.

and March 31 organised by GEFCO Air & Sea for PENTA. This latest shipment to support the global COVID-19 effort included 200,000

Commenting on the successful charter, Ladislav Balogh,GEFCO’s Air

respiratory masks, 100,000 COVID-19 tests, 800,000 face masks,

& Sea Manager said,

250,000 gloves, 20,200 protective glasses, 20,196 protective suits

the COVID-19 pandemic. Although we have previously provided

and 8,160 thermometers.

transportation for the healthcare and pharmaceutical industries,

Logistics flows have completely changed during

their share in our portfolio has sharply increased in recent weeks.

ABOUT GEFCO

Nowadays we carry out a high percentage of shipments in urgent

GEFCO is a world leader in multimodal supply-chain solutions

than ever. Although we have experienced professionals available for

and the European leader in automotive logistics. Building on 70

these shipments 24/7, securing each air transport is a big challenge

years of expertise and the unique expertise of its 15,000-strong

due to the very limited capacity available currently.

mode and this experience has made our team even more flexible

workforce, GEFCO designs smart, flexible solutions to meet the most complex supply-chain challenges in every industry sector. Present in 47 countries, with an integrated global network, GEFCO serves 300 destinations worldwide. In 2019, the Group generated revenues of €4.7 billion.

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at kerrylogistics.com

erry Logistics Network Limited (‘Kerry Logistics’; Stock Code

Open Kitchen MCR is a caterer, which uses food that would

0636.HK) has supported two food charities facing increased

otherwise be wasted and invests its income in community projects

demand for help during the COVID-19 pandemic to set up

such as food banks.

delivery networks across Manchester, home of its UK headquarters. During COVID-19, its team of volunteers, which now includes chefs

The Kerry Logistics UK team delivered groceries and ready meals

from some of Manchester’s leading restaurants who are currently

for social enterprise Open Kitchen MCR and charity The Bread and

on furlough, is cooking and delivering over 11,000 meals a week to

Butter Thing free of charge at the beginning of the pandemic, and

vulnerable people.

has helped them to establish reliable delivery networks to meet the growing needs of homeless and at risk people in the city.

Community-led charity The Bread and Butter Thing is providing emergency food support through the coronavirus crisis and recently

Initially we delivered to a sheltered housing development and two hotels in the city centre, which are being used as temporary

moved into a temporary warehouse in order to upscale meal deliveries from 150,000 to an expected one million a week.

accommodation for homeless people. We also collected commercial refrigerators that were not being used by businesses closed in the lockdown and delivered them to the charities to assist in feeding those most at risk. Since then, the project has grown significantly, and meals are being delivered city-wide through a collaborative partnership led by Manchester City Council with local businesses. Having undertaken some of these deliveries myself, I have seen first-hand the benefits these charities are bringing to the community. The recipients, some of whom are in extremely vulnerable situations, are incredibly grateful for the donated food, which has been a real lifeline for them. Stacey Byrne, Sales & Marketing Dev. Manager, Kerry Logistics UK

19 MAY 2020

KERRY HELPS CHARITIES TO

DELIVER FOOD PARCELS & MEALS DURING PANDEMIC FORWARDER magazine

ISSUE53

COVID-19 WATCH

NEWS

SEKO DISTRIBUTES PPE TO THEIR FRONTLINE STAFF 11 MAY 2020

TO MAINTAIN CLIENTS’ SUPPLY CHAINS

xemplifying a key pillar in their SEKO CARES campaign,

SEKO’s President & CEO, James T. Gagne, says the same commitment

SEKO Logistics has distributed over 28,000 face masks

and application is being made to the company’s staff who are helping

and over 138,000 gloves to their frontline teams in

to 'keep our clients’ businesses running' at a time when many supply

North America who enable their clients’ supply chains during the

chains across the globe are suffering from massive disruption.

coronavirus crisis. SEKO CARES is not just about making a financial donation to a

To ensure the health and welfare of SEKO’s consignees and shippers,

very important and critical cause, it’s also about using our expertise

they have also invested in additional MedTec Driver PPE kits to

in the MedTec sector to manage these supply chains from pick-up to

continue their support of the national and global medical relief effort

final mile delivery. The PPE we are donating only has an effect if it

with deliveries of medical devices, PPE and other related shipments

reaches those who need it quickly and securely, and to do that we

into hospitals, clinics and temporary medical centers in major cities

must equally protect our own frontline teams who are doing such

across the U.S. All PPE kits were distributed to certified SEKO

an outstanding job for us and our clients. The health and well-being

MedTec branches, as well as, over 50 different partner agents that

of our people and our business go hand-in-hand and we take this

perform White Glove deliveries as part of the expanded SEKO

responsibility very seriously.

MedTec network. During this unprecedented time, SEKO Logistics is maintaining three The initiative forms part of the company’s SEKO CARES program

primary objectives:

launched in April in partnership with the non-profit humanitarian relief organization, Project C.U.R.E. SEKO pledged a donation of more than $200,000 to purchase urgently-needed PPE equipment for frontline workers treating patients whose lives are at risk from the spread of COVID-19.

•• Maintaining the health, safety and welfare of their people, clients and partners •• Mitigating supply and demand chain disruptions for their clients, while working closely with local governments and healthcare officials to help combat the coronavirus •• Ensuring business continuity through contingency planning.

FORWARDER magazine

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WANT TO KNOW MORE? Further information can be found at sekologistics.com

ABOUT SEKO LOGISTICS We provide a suite of logistics services which enable you to use your supply chain as a competitive differentiator. As a customer centric organization, we are powered by the expertise of our people and our in-house-developed, best in class, configurable technology. It is this combination which gives SEKO its strength. With over 120 offices in 40 countries worldwide, SEKO’s unique shareholder management model enables you to benefit from our specific industry sector expertise, coupled with vital incountry knowledge and unparalleled service at the local level. This unique model provides you with: In addition to their own donation, SEKO continues to play a key role in supporting the medical response effort in the battle against

•• Hands-on service and support

COVID-19 which is ensuring that manufacturers of respirators,

•• Personal relationships

ventilators, gloves, masks, gowns and other personal protective

•• Creative, customized solutions

equipment (PPE) can expedite urgently-needed shipments to

•• Responsiveness and reliability

doctors, nurses and patients wherever they’re needed.

•• Flexibility and consistence

SEKO hopes their actions will also help to inspire other companies

We have a flat management structure, with just three layers

to make their own commitment to join the relief effort and ensure

between you and the CEO, making us ‘fast on our feet’ in

that ‘frontline heroes’ get the equipment and support they need to

delivering solutions that can meet your exact requirements.

save lives and stay safe. Outside of the U.S, SEKO has also supported

This lean and nimble structure increases our decision-making

a charter flight with medical supplies for healthcare workers in New

speed and gives us an ability to implement customized

Zealand and helped to fund a donation of 380,000 items of PPE for

solutions which far exceed those of our competitors.

care home workers in the U.K. FORWARDER magazine

ISSUE53

COVID-19 WATCH

EXPERTS

WILL COVID-19 CATALYSE A

NEW GLOBAL FREIGHT STRATEGY

BY ENCOURAGING A SHIFT IN MODES OF TRANSPORT & NETWORK EFFICIENCY?

OVID-19 has generated unprecedented disruption

In the UK, for example, this has resulted in a 30% reduction

in the global logistics and freight industries, severely

of freight movements across all modes, including maritime,

impacting operations and delivery activities. However,

rail and HGV. As we move into the recovery phase following

could these current challenges ultimately pave the way for a

COVID-19, we need to understand if these changes to the supply

more streamlined, efficient and environmentally-friendly future?

chain configuration will be temporary, or if the way in which we operate and plan the logistics network will be transformed from

Demand for essential goods, such as produce, medical supplies and

this point on.

Personal Protective Equipment, has significantly increased, while manufacturing capacity has decreased due to various lockdown

Beyond economic stimulation, the need for a more resilient

restrictions. In the short term, hauliers, international gateways

supply chain to mitigate potential disruptions from future

and retailers are facing a climate of uncertainty, as we experience:

similar events could see producers and distributors looking to local manufacturers rather than international suppliers. These

•• Disruption to points of supply and quantities of freight available

manufacturers would ideally be located near to where the key supplies are required.

•• Disruption to freight handling across international borders •• Reduced number of vessels, vehicles and personnel available across the supply chain, affecting routes taken

The current situation provides an opportunity to consider strategic locations where local manufacturing and production

•• Changing demand patterns as consumer/business needs change

hubs could be key in providing this resilience while acting as an

•• Population re-locations from urban to rural areas.

economic booster to those regions.

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at ghd.com

ABOUT GHD: GHD is one of the worldâ&#x20AC;&#x2122;s leading professional services companies operating in the global markets of water, energy & resources, environment, property & buildings and transportation. Fully employee-owned, GHD delivers engineering, architecture, environmental and construction services to public and private sector clients across five continents and the Pacific region. Committed to creating lasting community benefit, GHD connects the knowledge, skill and experience of its 10,000 people with

The reconfiguration of the supply chain and modal shift is an

innovative practices, technical capabilities and robust

idea that has been mooted previously, with the intention that

systems. GHD has over 200 offices around the world,

these modifications would help us achieve particular industry

serving a client base of over 14,000.

goals, such as the net zero targets. In 2017, the UK Government issued the Freight Carbon Review, which identified options for making more effective use of current capacity on the rail, water

This strategy would...

and road networks. The report notes that a significant reduction of Greenhouse Gas emissions could be achieved through increased use of rail freight, deployment of longer semi-trailers and improved logistical efficiency by means of more widespread industry collaboration. The report also recognised the constraints around network capacity due to passenger demand, however, it is anticipated that more people will elect to work from home following COVID-19, resulting in an estimated 20% reduction in passenger train movements on the rail network. If similar impacts are experienced across the overall transport network, additional capacity for freight paths may become available, where it previously did not exist.

A clearly defined strategy will provide confidence around resilience for current and future disruptions by addressing

Therefore, the pandemic may have just provided the industry

existing and potential policy and regulation amendments. This

with a window of opportunity to accelerate modal shift while

in turn will inform decisions to optimise the supply chain to

configuring the network to provide more efficient distribution.

achieve cost efficiencies (supply to demand ratio) and reduce the environmental footprint.

The industry can proactively plan to respond to these changes and grasp this opportunity by collaboratively developing a holistic

Matt East, Senior Advisor, Logistics & Infrastructure Policy

strategy for the movement of freight across and within countries.

for the UK, Europe & Middle East, GHD

FORWARDER magazine

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AIR FREIGHT

A system of transporting goods by aircraft. Related topics AOG (aircraft on ground) OBC (on-board couriers) Air charter

FORWARDER magazine

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AIR FREIGHT

NEWS

AMERICAN AIRLINES INCREASES CARGOONLY SERVICE 7 APRIL 2020

FROM THE U.S. TO EUROPE TO TRANSPORT CRITICAL GOODS

t American Airlines, caring for people on life’s journey is

From New York, John F. Kennedy Airport (JFK), American will

our purpose. In times of need, American is there for the

commence cargo-only service to LHR. On the U.S bound flight,

communities we serve around the globe. The airline is

mail and flowers will be flown to reach those across the country

expanding its cargo-only operation this month to provide 126 weekly

celebrating Mother’s Day on May 10.

flights to 15 cities in U.S. and Europe, Asia, and the Caribbean. At the end of March, we introduced two cargo-only flights from

American is increasing its cargo-only service from the U.S. to

Frankfurt (FRA), the first cargo-only flight for American since 1984.

Europe. New flights beginning May include cargo-only service from

With the support of our tremendous team, we now offer cargo

American’s largest hub in the Midwest, Chicago O’Hare (ORD),

capacity on 126 international flights per week. This expansion

to London Heathrow Airport (LHR), United Kingdom, and Paris

reinforces our ability to adapt, and we are proud to play our part in

Charles De Gaulle (CDG), France.

the global relief efforts and to care for people on life’s journey. Tim Isik, Director Cargo Sales – Europe, Middle East & Africa,

From Philadelphia (PHL), American will begin cargo-only service to

American Airlines

Zurich (ZRH), Switzerland, and Rome Fiumicino Airport (FCO), Italy. American’s Philadelphia hub is known for its leading temperature-

Across American’s cargo network, life-saving medical supplies,

control facility equipped to safely move temperature-sensitive

personal protective equipment and pharmaceuticals are being

pharmaceuticals including vital medicines. From ZRH-PHL, American

transported, as well as essential goods including manufacturing

will be transporting essential pharmaceutical chemicals, trucked from

and automotive equipment, mail, fresh fruit, vegetables, fish, and

Germany, destined for San Juan Airport (SJU), Puerto Rico.

healthcare products.

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WANT TO KNOW MORE? Further information can be found at news.aa.com

EXPANDED CARGO SERVICE Europe and Caribbean widebody operations Table 1

Asia Pacific widebody operations Table 1

Origin

Destination

Aircraft

Frequency

Origin

Destination

Aircraft

Frequency

DFW

AMS

777-300

2x weekly

DFW

ICN*

787-9

3x weekly

DFW

DUB

777-300

1x weekly

DFW

NRT

787-8

3x weekly

DFW

FRA

777-300

2x weekly

LAX

HKG

777-300

1x daily

DFW

MAD

787-8

1x daily

LAX

ICN**

787-9

2x daily

DFW

LHR

787-8

1x daily

LAX

SYD

777-300

1x weekly

JFK

LHR

777-200

2x weekly

PEK

DFW

787-9

3x weekly

MIA

LHR

777-300

1x daily

PVG

LAX

787-9

2x daily

ORD

CDG

787-8

1x weekly

ORD

LHR

787-8

2x weekly

PHL

FCO

787-8

1x weekly

PHL

SJU

787-8

2x weekly

PHL

ZRH

787-8

1x weekly

ABOUT AMERICAN AIRLINES GROUP American’s purpose is to care for people on life’s journey. Shares of American Airlines Group Inc. trade on Nasdaq

In addition, American continues to carry cargo on all its passenger

under the ticker symbol AAL and the company’s stock

flights. Internationally, the airline’s widebody aircraft operate up to

is included in the S&P 500. Learn more about what’s

126 weekly flights. Passenger flights on widebody airplanes include

happening at American by visiting news.aa.com and

daily service between DFW and LHR; daily service between MIA

connect with American on Twitter @AmericanAir and at

and LHR; regular service between DFW and Madrid Barajas (MAD)

Facebook.com/AmericanAirlines

and three weekly flights between DFW and Tokyo Narita (NRT). FORWARDER magazine

ISSUE53

AIR FREIGHT

NEWS

7 MAY 2020

ORIGIN LOGISTICS ORGANISE

AIR CHARTER TO DOHA

FOR HEALTHCARE FORCES OF QATAR

rigin Logistics report they have chartered a complete

flight from Istanbul in Turkey to Doha for the healthcare forces of Qatar in their fight against COVID-19.

The whole cargo plane was loaded by Origin Logistics, playing a key role in delivering surgical gowns to the Qatar government. The air cargo team at Origin Logistics worked devotedly, making the necessary adjustments and handling the loading operations. A total of 2,450 cartons and 196,000 units of surgical gowns were loaded and successfully delivered to Doha. The Origin Logistics family are very proud of their air cargo department for the safe and dedicated handling of this important shipment.

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at iagcargo.com

AG Cargo today announced its Q1 2020 results, reporting

The air freight market conditions during Q1 were dominated by the

commercial revenues of €246m over the period from January

impact of Covid-19. In January and early February our performance was

1 to March 31, 2020, a decrease of 11.6 per cent on the same

solid; Europe and Latin America were stable, there was a noted dynamism

period in 2019 at constant currency.

in North America where our premium products were performing strongly and the Asia Pacific region showed promise for the year ahead.

Overall yield for the quarter was up 4.8 per cent when compared

However, like many global businesses with an active Chinese market, IAG

to the same time last year at constant currency. Sold tonnes were

Cargo felt the impact of the COVID-19 pandemic early. The expected

down 14.9 per cent and CTK volumes were down 15.7 per cent

dip in activity around Chinese New Year was followed by a prolonged

whilst capacity declined by 13.8 per cent.

drop in manufacturing which continued throughout February and March as the Corona outbreak took hold. This saw our APAC & Middle East

ABOUT IAG CARGO

business affected the most with a 19.2 per cent revenue decline versus

IAG Cargo is the single business created following the merger

in the bellyhold of passenger aircraft. When large numbers of passenger

of British Airways World Cargo and Iberia Cargo in April

flights were suspended, IAG Cargo took immediate steps to provide

2011. Following the integration of additional airlines into the

creative solutions for our customers. We adapted quickly and we were

business, including Aer Lingus, Vueling and bmi, IAG Cargo

one of the first airline groups to announce scheduled cargo-only flights

now covers a global network of over 350 destinations.

using passenger aircraft. In doing so we have kept routes around the

the same period last year. The majority of air cargo arrives into Europe

world open to cargo. Our commercial team were also quick to establish In 2019 IAG Cargo had a commercial revenue of €1,117 million.

and communicate charter opportunities; offering our customers and

It has a combined workforce of more than 2,470 people.

governments a further solution for their capacity requirements. The first quarter of 2020 has posed unprecedented challenges – for the air

Its parent company, International Airlines Group, is one of

cargo industry, for businesses, and for society at large. It has called for

the world's largest airline groups with 595 aircraft. It is the

adaptability, resilience and co-operation. The essential role that IAG

third largest group in Europe and the sixth largest in the

Cargo performs; maintaining vital supply chains and supporting global

world, based on revenue.

trade has never been so visible or more evident. Lynne Embleton, CEO, IAG Cargo 7 MAY 2020

IAG CARGO

Q1 2020 FINANCIAL RESULTS FORWARDER magazine

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AIR FREIGHT

NEWS

19 MAY 2020

WAGTAIL PROVIDE

EXPLOSIVE DETECTION DOGS

FOR THE UK AIR CARGO INDUSTRY

agtail UK are delighted to announce that they have

Now certification has been attained Wagtail will provide a FREDD

successfully achieved government certification to

service to be used alongside existing cargo screening methods,

provide explosive detection dog service for the UK

offering a rapid and effective way of screening large volumes of air

air cargo industry.

cargo, reinforcing the UK’s aviation security.

Wagtail UK have undertaken a rigorous training programme set

Wagtail’s first dog to successfully achieve government certification,

out by the UK government to prepare dogs for air cargo screening.

Ben, has undergone over 12 months of rigorous training before being

The dogs are referred to as Free Running Explosive Detection Dogs

deployed in the cargo sheds.

(FREDD) and have been approved by the European Commission as

duties, he will go through a regular quality assurance programme.

As he carries out his operational

an acceptable method of screening aviation cargo for the presence of explosives.

The certification process is challenging and rightly so! There are a number of tests which increase in difficulty until both the handler

The air cargo sector continues to be a primary target for terrorists.

and dog meet the high standards required.” “The achievement of

With billions of pounds of cargo transported nationwide each day

this certification strengthens Wagtail’s reputation as one of Europe’s

and the growing prevalence of explosive threats, security vigilance

leading detection dog companies.

is a constant priority throughout the industry.

Collin Singer, Managing Director, Wagtail UK

With an unparalleled sense of smell, explosive detection dogs have

Wagtail UK has a rather impressive track history and has provided

a unique ability to sniff out odours in parts-per-trillion. The dogs

detection dogs and related services for government agencies such

work in close partnership with their human handlers and are trained

as HM Revenue & Customs, Police, Trading Standards and Armed

to check freight for a range of explosive materials. Dogs also smell

Forces. In addition, Wagtail is contracted by Border Force to

in layers, which allows them to recognise an individual explosive

provide ‘Body Detection Dogs’ in Northern France 24/7, 365

ingredient even when that explosive is masked by other odours.

days a year).

Dogs are able to move around the cargo to conduct the search without interfering with the sort process or freight environment.

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WANT TO KNOW MORE? Further information can be found at wagtailuk.com

Wagtail have a number of other dogs in training ready now to be assessed. Collin stated:

Covid-19 has delayed having seven more

of our dogs assessed, however the safety of our staff and dogs is paramount. We will complete the assurance process with seven more dogs when it is safe to do so. Both the certification and quality assurance process that the dogs go through is set by the Department for Transport (DfT) and is undertaken by the Defence Science & Technology Laboratory (Dstl). Dft will share oversight with the Civil Aviation Authority (CAA), the CAA will have a further responsibility ensuring those who operate the dogs do so in line with the standards set out by Dft.

ABOUT WAGTAIL Wagtail dogs can detect, firearms, explosives, drugs, cash, tobacco, ‘live bodies’, products of animal origin including ivory, pangolin scale, great crested newts, bat carcasses, pine marten scat, water vole, bush meat, leopard skin, ‘live’ animals and more. Wagtail UK Ltd are: •• Licensed by the Home Office to store and keep explosives for the purpose of dog training •• International Multi-Award winning company, including recipient of the Home Office Value Supplier of the Year Award •• Members of the Institute of Explosive Engineers •• Members of Counter-IED UK part of the ADS Group •• ISO 9001 Accredited •• Cyber Essentials Accredited

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AIR FREIGHT

EXPERTS

he International Air Transport Association (IATA)

Major stimulus from governments combined with

released new analysis showing that the damage to air

liquidity injections by central banks will boost the

travel from COVID-19 extends into the medium-term,

economic recovery once the pandemic is under control.

with long-haul / international travel being the most severely

But rebuilding passenger confidence will take longer. And

impacted. Quarantine measures on arrival would further damage

even then, individual and corporate travellers are likely to

confidence in air travel. A risk-based layered approach of globally

carefully manage travel spend and stay closer to home,

harmonized biosecurity measures is critical for the restart.

Alexandre de Juniac, Director General & CEO, IATA

Air travel scenarios

Long-haul travel impact will be longer lasting

IATA and Tourism Economics modeled two air travel scenarios:

When the recovery begins, it is expected to be led by domestic travel.

Baseline scenario •• This is contingent on domestic markets opening in Q3, with a

•• An IATA survey of recent air travelers conducted in April

much slower phased opening of international markets. This would

2020 found that 58% are somewhat or very likely to restrict

limit the air travel recovery, despite most forecasts pointing

their initial travel to domestic journeys.

toward a strong economic rebound late this year and during 2021. •• In 2021 we expect global passenger demand (measured in revenue passenger kilometers, RPKs) to be 24% below

•• Domestic Revenue Passenger Kilometers (RPKs) will only recover to 2019 levels by 2022. International RPKs are only expected to return to 2019 levels in 2024.

2019 levels and 32% lower than IATA’s October 2019 Air Passenger forecast for 2021.

The impacts of the crisis on long-haul travel will be much

•• We don’t expect 2019 levels to be exceeded until 2023.

more severe and of a longer duration than what is expected in

•• As international markets open and economies recover, there

domestic markets. This makes globally agreed and implemented

will be further growth in air travel from the 2020 low point.

biosecurity standards for the travel process all the more

But even by 2025 we would expect global RPKs to be 10%

critical. We have a small window to avoid the consequences of

lower than the previous forecast.

uncoordinated unilateral measures that marked the post-9.11 period. We must act fast.

Pessimistic scenario •• This is based on a slower opening of economies and

IATA strongly urges governments to find alternatives to

into Q3, possibly due to a second wave of the virus. This

maintaining or introducing arrival quarantine measures as part of

would further delay the recovery of air travel.

post-pandemic travel restrictions. IATA’s April survey of recent

•• In this case, global RPKs in 2021 could be 34% lower than 2019 levels and 41% below our previous forecast for 2021.

Avoid Quarantine Measures

relaxation of travel restrictions, with lockdowns extending

FORWARDER magazine

ISSUE53

air travelers showed that.

WANT TO KNOW MORE? Further information can be found at iata.org

•• 86% of travelers were somewhat or very concerned about being quarantined while traveling, and •• 69% of recent travellers would not consider travelling if it

IATA’s proposal for a temporary risk-based layered approach to provide governments with the confidence to open their border without quarantining arrivals includes:

involved a 14-day quarantine period. •• Preventing travel by those who are symptomatic with Even in the best of circumstances this crisis will cost many

temperature screening and other measures

jobs and rob the economy of years of aviation-stimulated

•• Addressing the risks of asymptomatic travelers with

growth. To protect aviation’s ability to be a catalyst for the

governments managing a robust system of health

economic recovery, we must not make that prognosis worse

declarations and vigorous contact tracing.

by making travel impracticable with quarantine measures. We need a solution for safe travel that addresses two challenges.

The mutual recognition of agreed measures is critical for the

It must give passengers confidence to travel safely and without

resumption of international travel. This is a key deliverable of

undue hassle. And it must give governments confidence that they

the COVID-19 Aviation Recovery Task Force (CART) of the

are protected from importing the virus. Our proposal is for a

International Civil Aviation Organization (ICAO).

layering of temporary non-quarantine measures until we have a vaccine, immunity passports or nearly instant COVID-19 testing available at scale.

CART has a very big job to do with little time to waste. It must find an agreement among states on the measures needed to control COVID-19 as aviation re-starts. And it must build confidence among governments that borders can be opened to travelers because a layered approach of measures has been properly implemented globally. IATA and the whole industry support this critical work.

DON’T MAKE A SLOW RECOVERY MORE DIFFICULT WITH QUARANTINE MEASURES FORWARDER magazine

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SEA FREIGHT

A system of transporting goods by ship. Related topics Shipping lines Biofuels Ships' parts

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Sponsored by

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SEA FREIGHT

NEWS

ECU WORLDWIDE ADDS NINGBO TO XLERATE 4 MAY 2020

SERVICE TO LOS ANGELES

lobal, May 4, 2020: ECU Worldwide, the global leader

ECU Worldwide has combined the Matson CLX service from

in LCL consolidation, has added Ningbo to its XLERATE

Shanghai and Ningbo to Los Angeles with expedited Los Angeles

service to Los Angeles. The XLERATE service from

CFS container devanning and Express Line haul service to offer the

Shanghai and Ningbo to Los Angeles will move via the Matson

fastest transit times. Customers now have the option of express

Navigation CLX service and comes with the XLERATE IPI service

in-bond line haul CFS to CFS service to inland USA locations and are

to 9 US inland CFS locations. ECU Worldwide now offers market-

not required to clear US Customs in Los Angeles. ECU Worldwide

leading 12-day LCL transit time from Ningbo to Los Angeles. This

XLERATE express ocean LCL service is offered in a simplified per

also includes the reliable and quick terminal gate out times offered

kilo rate that is all-inclusive from origin port to pick up at the final

by Matson combined with express in-bond line haul service.

destination CFS.

Buoyed by the growing demand from its freight forwarding

Expansion of XLERATE service network to Ningbo will further

customers, the service offers fast and day-definite arrival from both

strengthen our position as the global leader in LCL consolidation.

Ningbo and Shanghai to the 9 US inland CFS destinations. Some of

Adding Ningbo is in line with our commitment to offer our

the XLERATE transit times now offered are Ningbo to Dallas with

customers an unparalleled express LCL service. Through ECU

a transit time of 15 days, Ningbo to Chicago with 17 days, Ningbo

XLERATE, we offer an express CFS-to-CFS service with a fixed-

to Newark with 18 days and as an example.

day arrival which allows our customers to control their final mile delivery while offering an expedited and reliable LCL ocean service with a simplified rate format. Tim Tudor, Chief Executive Officer, ECU Worldwide

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WANT TO KNOW MORE? Further information can be found at CSafeGlobal.com

Safe Global, the innovation leader in temperature-

Right now, we’re able to easily repair and maintain containers at

controlled container solutions for the transport of life-

service centers in other locations and then move them to customers

enhancing pharmaceuticals, has once again expanded

or hubs as needed. However, should the demand grow to the point

their global reach and local presence with the opening of a new hub

that it’s more efficient to repair the containers locally, we will

operation in São Paulo, Brazil.

certainly consider expanding the hub into a service center staffed

This is the latest addition to CSafe’s worldwide container operations

with highly-trained CSafe technicians to fully service and maintain our RKN and RAP container fleet for Latin America.

facilities and the first in Brazil. Pharmaceutical manufacturing has really taken off in Brazil in recent years and demand has spiked for our active containers to

ABOUT CSAFE GLOBAL

transport temperature-sensitive products. With the growth we’ve

CSafe Global provides end-to-end thermal shipping solutions

seen, we need to have containers in the area for on-demand use which

to the pharmaceutical and life science industries worldwide.

means setting up a hub operation where we can have containers

Using its proprietary, fully-integrated Artificial Intelligence

inspected, cleaned and released for usage. We’ve partnered with

capability, CSafe ensures containers are available when and

Quantum Logistics to make units available at the top-of-the-line

where customers need them. Combined with the company’s

Multilog warehouse facility where we will have at least 6,000 square-

industry-leading retest and reuse program, all CSafe customers

feet of space to store CSafe RKN and RAP containers.

are assured ongoing superior product performance for every

Tom Weir, Chief Operating Officer, CSafe Global

shipment that also meets customers' sustainability objectives. With a presence in 150 countries, CSafe is committed to

The hub location in São Paulo provides a drop location for one-

providing its solutions on-demand 24/7 with a 100% guarantee,

way inbound traffic coming into Brazil as well. Always quick to

thus making CSafe the partner of choice for the most

act in an effort to serve customers where they are, if the demand

challenging customers in the cold chain.

in Brazil and elsewhere in Latin America increases, CSafe could expand the operation. 12 MAY 2020

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SEA FREIGHT

NEWS

THORDON’S RIVERTOUGH SPURS FLEET-WIDE CONVERSION 5 MAY 2020

FOR HARKEN TOWING

arken Towing, a western Canada-based workboat company

Many tug owners operating in highly abrasive, silty waterways,

with operations along the Fraser River, is converting its

such as the Fraser River, find that traditional rubber bearings need

vessels’ tailshaft bearings to RiverTough following the

to be replaced every two years. This means that vessels have to be

success of the Thordon bearing system aboard the 14.54m (47.7ft)

routinely taken out of service and have their shafts withdrawn, which

twin-screw tug Granny Hutch.

is a very costly exercise. RiverTough bearings are saving operators a lot of unnecessary expenditure as it is lasting over 2 times the life

Since the first installation in 2015, Harken Towing, which operates a

of rubber bearings!

fleet of ten shift tugs, five continuous tugs and nine aluminum water taxis, has installed RiverTough to an additional three tugs and plans

The 152.4mm (6in) polymer bearings installed to Granny Hutch

to convert the remaining vessels at subsequent drydockings.

five years ago have not been replaced and remain in almost perfect condition.

Sandy Bourquin, Marine Account Executive at Palmer Johnson Power Systems, Thordon Bearings’ distributor in British Columbia,

We checked wear and clearances during a recent drydocking

said the installation has significantly reduced the company’s

and found the bearings to be in excellent condition. RiverTough

operational expenditure.

has proven itself. The whole system and all the components are in perfect working condition. Shawn Davies, Engineer, Harken Towing Since that first installation, Harken Towing has converted from rubber bearings to RiverTough tailshaft bearings on Ken Mackenzie and Harken 6.

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WANT TO KNOW MORE? Further information can be found at thordonbearings.com

While there are five companies operating Thordon’s RiverTough along the Fraser River, this is the first clearance data we have received for a vessel operating on this waterway. The feedback from Harken Towing provides clear evidence of RiverTough’s superior wear life in very abrasive water conditions. They routinely outlast rubber bearings by factor of two or more. Scott Groves, Regional Manager – Americas, Thordon Bearings Data from workboats operating the Mississippi River system show typical RiverTough wear rates of 0.075mm to 0.100mm (0.0029in to 0.0039in) in 6000 to 7000 hours of annual use. Harken Towing plans to install RiverTough to its remaining vessels over the course of the next few years. Founded in 1948, Harken Towing is one of the most prominent marine towing services companies on Canada’s West Coast. The company’s main focus is towing log booms and barges in the rivers and Coast of the Pacific North West.

ABOUT THORDON BEARINGS Canada-based Thordon Bearings designs and manufactures a complete range of journal bearing and seal systems for marine, clean power generation, pump and other industrial markets. These products are built using Thordon proprietary non-metallic polymer materials that are lubricated with water eliminating oil or grease usage, meaning ZERO risk of oil pollution to our rivers, lakes and oceans. Thordon systems and bearings are available worldwide through over 75 agents and distributors.

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ISSUE53

SEA FREIGHT

NEWS

22 MAY 2020

PLAIN SAILING WITH

EUROPA'S LEOSEA IT INVESTMENT E uropa Air & Sea has successfully launched the first part of its

LeoSea took six months to develop by Europa’s inhouse team

innovative, bespoke IT solution LeoSea. Europa Worldwide

working in close consultation with the sea freight team, based in

Group is an ambitious independent logistics operator with

Birmingham. Already improving speed of booking shipments and

six divisions – Europa Road, Europa Air & Sea, Europa Showfreight,

accuracy by 30 percent, the module includes a brand-new workflow

Europa Warehouse, Europa Contact Centre and Continental Cargo

task manager.

Carriers. Despite the pandemic all divisions are still open for business and operating as normal, at all locations across the country.

Following the launch of LeoSea customers will see attended benefit of its integration with other Leonardo modules such as LeoFinance

LeoSea has been created to improve efficiencies, increase accuracy,

– which provides improved financial visibility as well as automated

and reduce paperwork. Initially focused on export bookings, once

banking. Ultimately once the LeoSea is completed there will be

the roll-out is complete later this year LeoSea will provide a much-

additional improvements with customers being able to utilise

improved customer interface and help streamline the customer

LeoClear – which manages customs clearance, and the payment of

journey for both import and export.

duty & VAT as well as the customer portal LeoWeb.

This is the latest stage of evolution of Europa’s bespoke IT system

The LeoSea launch was managed by Alan Wheal, Product Owner

called 'Leonardo' which continues to expand and will eventually

who has been at Europa for 35 years and became a Product Owner

provide a fully harmonised system for every aspect of the business’s

last year. Alan comments,

operations.

Utilising the latest technologies, this sophisticated

our founding principle of simplification. Compared with the previous

system provides in-house control to improve responsiveness,

sea freight solution, LeoSea is slick and easy to use and has been

efficiency, productivity, and scalability.

embraced by the whole team, who have until this point had very

The design of LeoSea has focused on

little experience of any of our Leonardo solutions. Europa has already launched 10 different Leonardo modules deployed across the operation from road freight to finance.

IT Director at Europa, Richard Litchfield, who leads the Leonardo project from conception to implementation with his team of 25 inhouse IT experts, said:

This is another exciting launch for Europa and

the next logical extension to the Leonardo suite, which continues to add tangible benefits to the business wherever it is implemented.

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at europa-worldwide.com

The name Leonardo was inspired by the famous quote from Da Vinci himself, who said, ‘simplicity is the ultimate sophistication’ and

ABOUT EUROPA

it has given Europa in-house control over its systems, improving

Europa Worldwide Group is the leading independent logistics

responsiveness, efficiency, productivity and scalability.

firm and employs over 950 staff and was recently featured in The Sunday Times Top Track 250 for the second time.

Richard added:

It is extremely rewarding to see the Leonardo

suite continue to evolve and contribute to the growth and overall

Europa Worldwide Group is a fast-growing privately-owned

success of the business.

freight forwarder which is structured into six Divisions companies – Europa Road, Europa Air & Sea, Europa

The first phase LeoRoad was launched in 2016 focusing on road

Warehouse, Europa Showfreight, Europa Contact Centre

freight operations and continuous software developments continue

and Continental Cargo Carriers.

to drive improvements in operations, processes and communications. Europa Road operates the UK’s largest European groupage The LeoSea launch has gone really well, Alan and his team have

hub which is situated in Dartford. Its network of 13 UK

done an exceptional job on creating a system that is simple and

branches trunk into Dartford from where freight connects

efficient, whilst dealing with some of our more complex requests

with daily, direct services to 30 continental hubs.

that haven’t been built into any Leonardo product before. This is the first phase of development of our ambition to create the simplest

Europa Air & Sea’s team provide bespoke services to its

and most customer focused IT platform for sea freight.

clients from its branches in the UK and Hong Kong.

Angus Hind, Director, Europa Air & Sea Europa Warehouse offers 3rd party logistics services to Since launching in 2015, Europa Air & Sea has gone from strength to

clients, from warehouses in Dartford, two in Northampton

strength. With teams located across the UK and a designated office in

and Birmingham. Plus, a new customer contact centre called

Hong Kong, the division recently announced an increase of turnover

Europa Contact Centre.

from £15m to £35m since launching, showing significant growth. Europa Showfreight provides logistics services for goods Europa Worldwide Group is the leading independent logistics firm

going to and from exhibitions.

which has gone from strength to strength. Recently featured in The Sunday Times Top Track 250 for the second time, its currently

Following an ambitious front-end restructuring of the

working on building its largest ‘best in class’ £60m warehouse facility

business after Andrew Baxter acquired it in 2013, turnover

to date in Corby, Northamptonshire.

has grown and its presence in the market is stronger than ever before. The business has succeeded through a combination of friendly people management and investing heavily in IT and physical infrastructure.

FORWARDER magazine

ISSUE53

FOR THE BIG AND THE COMPLEX MOVES, ALLSEAS GLOBAL LOGISTICS ARE EXPERTS IN OUTSIDE THE BOX THINKING.

Allseas Globalâ&#x20AC;&#x2122;s logistical expertise covers every area of project forwarding across land, sea and air. Including breakbulk & out of gauge to heavy lift & chartering. Their award-winning project management team have the necessary technical skills and experience to carry out your end-to-end project challenges. Two recent successful out-of-gauge projects delivered by the Allseas Global Logistics team:

777D Mining Rock Trucks

The Sierra Queen Catamaran

64 mTonnes / 9.7m metres

140 mTonnes / 38 metres

With fine size margins due to the height of the trucks and dimensions measuring 9.7m x 5.5m x 4.8m and 64,296kgs each, absolute precision planning was required for the loading phase, with only a few centimetres to spare as the trucks were loaded onto the vessel.

The Sierra Queen is a large capacity craft built in 1986 and has sailed thousands of tourists and locals in the Freetown area of Sierra Leone for many years. Allseas Global Logistics were asked to manage the move of this 140 mTonnes vessel from Sierra Leone to its new home in Rhodes.

The Allseas Global team sourced the best and most appropriate transport mode of choice for this project â&#x20AC;&#x201C; the RORO vessel, perfect for this kind of cargo. With careful planning to ensure the ramps and vessel door were suitable for the huge size and weight of the trucks, the team ensured a very successful shipment from Southampton, to Thailand.

The Allseas Global Logistics team worked with the client and partners to keep close lines of communication between all parties, managing the process at every stage of the move. This included the Port Agents and the Shipper to arrange the required Tug vessel to perfectly position the Sierra Queen for loading to the Mother Vessel.

For more information regarding how Allseas Global Logistics can help with your complex shipment challenges email:

FORWARDER magazine ISSUE53 56 bryn.atherton@allseasglobal.com or call 0330 555 5555.

We rise to the complicated, unconventional logistics challenges. So you get a simpler, smoother logistics experience. Weâ&#x20AC;&#x2122;re whatever it takes.

www.allseasglobal.com

FORWARDER magazine

ISSUE53

ROAD FREIGHT

A system of transporting goods by road. Related topics Groupage Couriers Last mile

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Sponsored by

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NEWS

5 MAY 2020

FTA PARTNERS WITH HAULAGE EXCHANGE TO INTRODUCE

LOGISTICS EFFICIENCY NETWORK SOLUTION (LENS)

s the Covid-19 pandemic continues to pose challenges for

We are delighted to be partnering with Haulage Exchange to

operators, the issue of finding suitable carriers for loads

launch the LENS service for members, which will give operators right

and subcontracting extra loads to bypass driver shortages

across the sector peace of mind that they can continue to operate at

is one of the most pressing for operators looking to protect the

the best possible price despite vehicle or work shortages. Haulage

supply chain. To alleviate this pressure, FTA, the leading business

Exchange’s expertise in freight exchange underpins the new LENS

organisation, has partnered with the UK's biggest freight exchange

operation, giving users peace of mind that loads will arrive on time,

platform, Haulage Exchange, to deliver a smart and practical solution:

at the best possible price, and ensuring minimal disruption to the

LENS (Logistics Efficiency Network Solution).

supply chain during these challenging months.

LENS instantly connects accredited logistics businesses and

Lyall Cresswell, Founder and CEO of Haulage Exchange draws

professionals to loads needing transportation. FTA's partnership

attention to how this exciting partnership with FTA will create

with Haulage Exchange's smart system gives LENS members the

future opportunities within the transport and logistics sector:

ability to search for loads based on their location and HGV specs (size, body type and available capacity); the system will do the rest of

We're proud to share our innovative solutions with FTA's

the work by matching suitable loads to carriers.  And as Jerry Kane,

membership. Our 20-year legacy in delivering a market-leading

FTA’s Commercial Director comments, the new service has been

freight exchange platform gives FTA members the confidence they

launched ahead of schedule to provide a simple solution for those

need to improve efficiencies and boost profit margins. Along with

looking to keep Britain trading during the pandemic:

fast and convenient tools like real-time visibility and eQuotes, our system matches loads to experienced carriers, keeping your supply chains moving.

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WANT TO KNOW MORE? Further information can be found at haulageexchange.co.uk

LENS also gives FTA members the ability to subcontract carriers if

and other disruptive forces driving change in the way goods move

they are experiencing staff shortages or have more loads than their

across borders and through the supply chain, logistics has never

capacities allow.

been more important to UK plc. FTA supports, shapes and stands up for safe and efficient logistics, and is the only business group

Save more than £828 as an FTA member with no set up fee, an extra

which represents the whole industry, with members from the road,

month free in the first year and access to Freight Vision, giving you

rail, sea and air industries, as well as the buyers of freight services

visibility over the status of your operation anytime and anywhere.

such as retailers and manufacturers whose businesses depend on the efficient movement of goods. For more information about the

For more information or to enquire about a free trial of LENS,

organisation and its work, please visit www.fta.co.uk

visit www.fta.co.uk/LENS Haulage Exchange is the UK's leading freight exchange platform FTA is one of the UK’s leading business organisations, representing

for accredited HGV operators and Haulage Companies. Haulage

logistics businesses which are vital to keeping the UK trading,

Exchange's market-leading platform is the ideal place to find thousands

and the more than seven million people directly employed in the

of daily load opportunities, build lasting business relationships and

making, selling and moving of goods.  With Brexit, new technology

reach profit goals with our digital tools and solutions.

FORWARDER magazine

ISSUE53

ROAD FREIGHT

NEWS

5 MAY 2020

FTA RESPONSE TO

A14 CAMBRIDGE TO HUNTINGDON EARLY UPGRADE I n response to the news that the upgraded A14 Cambridge

to Huntingdon has opened to traffic eight months ahead of schedule, Natalie Chapman, Head of South of England and Urban

Policy at FTA, comments:

As the business organisation representing the logistics sector, FTA

is thrilled Highways England has opened the upgraded A14 Cambridge to Huntingdon eight months ahead of schedule; a testament

ABOUT FTA

to the body’s determination to improve road infrastructure and

Efficient logistics is vital to keep the UK trading, directly

connectivity in the heart of England. FTA’s members rely on effective

having an impact on more than seven million people employed

and efficient road networks to keep goods moving across the UK and

in the making, selling and moving of goods. With Brexit, new

an upgrade of the A14 Cambridge to Huntingdon – a road plagued

technology and other disruptive forces driving change in the

with congestion and safety issues for some time – has been needed

way goods move across borders and through the supply chain,

for many years. After all, this stretch represents an important

logistics has never been more important to UK plc. FTA is

strategic link for freight transport, connecting the ports in East

one of the biggest business groups in the UK, supporting,

Anglia with the Midlands and the rest of England; our members –

shaping and standing up for safe and efficient logistics. We

who continue to work tirelessly throughout the Covid-19 outbreak

are the only business group in the UK that represents all

– will benefit greatly from the improved reliability, connectivity and

of logistics, with members from the road, rail, sea and air

safety this vital upgrade affords.

industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.  For more information please visit www.fta.co.uk

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at cevalogistics.com

EVA Logistics has designed an innovative Truck-Rail-Truck

They are taken by truck to the cross-border train - which operates three

(TRT) solution to keep customers’ freight moving across

times a day - and into Vietnam, where they are then unloaded onto trucks

Asia during the COVID-19 crisis.

and delivered to final destination. Shipments bound for Thailand which were taking up to 8 days are now arriving in 3-4 days. The new service is

Prevents long waits at border crossings

also being used by CEVA customers in Vietnam, Malaysia and Singapore.

China and the Southeast Asian region are facing flight suspensions and reductions, space limits and operational restrictions in addition

With our TRT solution, serious traffic jams at the border crossings

to long waits at border crossings due to the COVID-19 pandemic.

can be avoided. During the COVID-19 pandemic, it really is the best

CEVA Logistics introduced TRT as a practical and innovative multi-

solution for customers wishing to move urgent shipments between

modal transport solution to remedy these issues. Several CEVA

China and Southeast Asia. As a pioneer in TRT service, we will keep

technology customers have already taken advantage of it to keep

exploring our Road & Rail network between China and Southeast

their cargo moving over the last month.

Asia to further develop these services. Guillaume Col, Chief Operating Officer, CEVA Logistics

Export documentation requirements for the TRT service are the same as an all-trucked service and Customs clearance can be achieved within three hours.

ABOUT CEVA LOGISTICS CEVA Logistics, a global asset-light third-party logistics

Saves four days on current transit times

company, designs and operates industry leading supply-chain

The China-Vietnam road border crossing point between Pingxiang

solutions for large and medium-size national and multinational

and Lang Son currently suffers from backlogs of 2-4 days. To avoid

companies. Its integrated network in Freight Management

this, shipments are picked up by CEVA across South and East China

and Contract Logistics spans more than 160 countries.

and loaded into 45’ hi-cube (HQ) containers. 7 MAY 2020

CEVA LOGISTICS LAUNCHES ITS

TRUCK–RAIL–TRUCK SERVICE A NEW SOLUTION TO KEEP CARGO MOVING ACROSS ASIA FORWARDER magazine

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ROAD FREIGHT

NEWS

BUSINESS IS BOOMING FOR EUROPA ROAD 12 MAY 2020

IN SHEFFIELD

uropa Road, a division of leading independent logistics

The team of 11 are part of Europa’s national road freight operation,

operator Europa Worldwide Group, is celebrating a good

offering comprehensive import and export solutions across Europa.

year at its Sheffield branch.

The Sheffield branch is also home to Europa Road’s non-network solution, a new department that focuses on the growth of import,

Europa Worldwide Group is an ambitious independent logistics

export and cross-trade Full and Part loads.

operator with six divisions – Europa Road, Europa Air & Sea, Europa Showfreight, Europa Warehouse, Europa Contact Centre and Continental Cargo Carriers.

We’re delighted with how business is going here at our branch in Sheffield. Since opening in the Steel City less than two years ago, we have gone from strength to strength, expanding our team

Operating the UK’s largest European Groupage Hub, Europa Road is

and increasing our profits. We service clients in a wide array of

part of Europa Worldwide Group. Europa Road offers two distinctly

sectors and this year, we signed a two-year contract extension

different road freight services – a Network Groupage and Non-

with our biggest customer, worth £1m, which was a brilliant

Network Solution’s (for full and part loads) for European road freight

testament to the team and their dedication and hard work. We

into and out of Europe.

are currently performing well, despite various hurdles over the past year and of course the huge impact of Covid-19 which is

In the past 12 months, Europa Road’s Sheffield branch has doubled its

effecting businesses the world over. Our local account managers

number of staff and seen an impressive increase in sales and consignments.

in Sheffield are all now working remotely, and the transit team and drivers are all working safely. So, we’re operating service

Opened in 2018, the site was opened as part of Europa’s strategic

pretty much as normal to help keep our customers operating,

growth plan, expanding the business’s Northern network and

and their goods moving. We still have ambitious plans for the next

ensuring it had a presence in all UK regions. Headed up by Branch

year, to grow our team and continue to build our customer base,

Manager, Nathan Lynn – who has worked for Europa for seven years

strengthening our position as the number one choice of logistics

– the Sheffield site has seen growth specifically with a 30 per cent

provider for businesses in South Yorkshire.

increase in consignments numbers over the past 12 months.

Nathan Lynn, Sheffield Branch Manager, Europa

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WANT TO KNOW MORE? Further information can be found at europa-worldwide.com

The Sheffield team has a great work ethic, building solid customer

Europa Worldwide Group is a specialist road, air & sea, warehouse

relationships with their friendly and focused approach. The results

and showfreight operator employing people across its 16 sites in

they’re achieving reflect the extremely high level of service and care

the UK, as well as Hong Kong and Belgium, with representation in

they give to our customers. Our reputation and presence in the

100 countries.

area continues to grow at great pace with more-and-more customers joining us each week. It’s a really exciting time. The recent introduction

The business has a turnover of £180m, is included in The Sunday

of a brand-new non-network solutions team to the Sheffield branch

Times Top Track 250 companies for 2019 and is currently working

has proven to be a great opportunity for both departments, working

on building its largest ‘best in class’ £60m warehouse facility to date

together to drive the growth of Europa Road.

in Corby, Northants.

Dionne Redpath, Sales & Branch Network Director, Europa FORWARDER magazine

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ROAD FREIGHT

NEWS

12 MAY 2020

MAKERS OF BLUESEAL AIR CURTAINS

SHARE VEHICLE ENERGY EFFICIENCY INSIGHTS ONLINE B rightec has been leading the way in vehicle climate control

Brightec is first and foremost a team of energy-efficiency physicists

for nearly a decade with BlueSeal air curtains. By creating

with a mandate to reduce energy and diesel consumption in vehicles.

an effective climate barrier, BlueSeal significantly reduces

Currently, many vehicles lack efficiency in controlling their diesel

the problem of hot or cold escaping from vehicles during loading

fuel use at great cost to both the operator and the environment

and unloading while reducing operating costs from existing cooling/

as a whole. By greater understanding the science surrounding the

heating equipment. Air curtains have become an essential part of

causes of energy loss we can find solutions to better manage this.

the temperature-controlled supply chain, helping to ensure that

Hans Opdam, Founder, Brightec

products such as food, pharmaceuticals and flowers are kept at the right temperature when maintaining product integrity during

The articles include findings from experiments examining how the

multiple deliveries is a critical factor.

cargo temperature is affected across multiple deliveries. As smaller refrigerated vehicles become increasingly prevalent on the market

BlueSeal air curtains are developed as the result of extensive research,

to ensure low volume/high frequency deliveries, Brightec explores

and Brightec are now sharing some of their experiments and research

the impact that this has on cooling equipment to restore the cargo

studies online as a series of articles published on their website. The

temperature over the course of the day.

articles include data from various tests the company has performed in collaboration with customers to explore some of their findings

One of the articles looks into the tests performed by the Centre for

surrounding energy efficiency and cold chain management in vehicles.

Sustainable Energy use in Food chains at Brunel University in which they estimated that a saving of ca. 30% (for smaller box trucks) to

The aim is to help companies better understand issues surrounding

ca. 45% (larger trailers) of cooling-energy used by the refrigeration

energy loss and how vehicles can benefit from an improved cold

unit is reached using BlueSeal air curtains as a climate barrier.

chain management. By sharing data from their experiments, it is Brightec's hope that more companies can work towards sustainable models of transporting temperature-controlled goods.

FORWARDER magazine

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WANT TO KNOW MORE? Further information can be found at brightec.nl

Other studies include understanding the scale of cooling fuel usage

By reducing the energy lost through door openings across deliveries,

that occurs through ineffective cold chain management and how

BlueSeal air curtains offer a payback period from as short as 8 months

measures can be put in place to prevent energy loss. There is also

as a result of the cooling fuel saved. Furthermore, by working in

a comparative study of PVC curtains and air curtains that explores

harmony with existing refrigeration equipment, the working life of

how the different methods manage cargo temperature during

this equipment is greatly extended through demanding less energy

delivery scenarios when repeatedly exposed to outside air.

to keep goods cool.

BlueSeal Air Curtains

Currently, BlueSeal air curtains are featured on vehicles in over

BlueSeal has expanded its range over the years to cater for all sizes

22 countries worldwide with a client list including Gray & Adams,

of refrigerated vehicles and in 2017 BlueSeal Compact was launched,

Solomon Commercials, Paneltex, Bidfood, Blakemore, Brakes,

specifically designed for smaller vehicles like refrigerated vans. With

Holdsworth Foods and Movianto, as well as major food and

a more streamlined design, these units fit above either a rear or side

pharmaceutical logistics companies throughout Europe.

door with a height of only 87mm for minimum obstruction in the cargo area. In recent years they have welcomed various iterations of the air curtain including an integrated shutter-door design

ABOUT BRIGHTEC

(a collaborative project with leading French vehicle builder Lamberet).

You can read about Brightec's in-house and customer tests in more detail by visiting their 'Insights' page at Brightec.nl. If you would like to discuss making the transition to using air curtains in your fleet get in touch with Joe Beech at 07528 617 870 or email info@brightec.nl for further information.

FORWARDER magazine

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ROAD FREIGHT

NEWS

ROAD SPACE REALLOCATION 12 MAY 2020

MUST CONSIDER LOGISTICS

TA, one of the UK’s biggest business groups, is urging clarity

FTA is urging authorities to provide reassurance that access to

from government on the use of road space for logistics

the kerbside for deliveries and servicing activity is maintained at all

movements, after published guidelines for post-COVID-19

times – particularly as shops begin to reopen and demand for goods

active travel by transport secretary Grant Shapps MP failed to contain

increases – and that any temporary reallocation of road space for

recommendations for the sector. As Natalie Chapman, Head of

walking and cycling be flexed and changed dynamically to reflect

Urban Policy at FTA comments, the published plans overlook the key

changes in demand and to ensure access for vital logistics services.

role which logistics plays in keeping cities and towns stocked with

Road closures and diversions must consider the increased journey

the goods and services they require, and do not provide the scope

times involved and the potential disruption which displaced traffic

needed to ensure logistics operators can supply their customers

could cause on nearby roads.

safely and effectively: As businesses get up and running again, it is important that any The published statutory guidance directs councils to reallocate

enforcement against delivery vehicles is proportionate and focused

road space for significantly-increased numbers of cyclists and

on vehicles causing an obstruction to traffic flow or a danger to road

pedestrians but overlooks access for those who keep our cities

safety. It would be preferable, too, if restrictions on delivery hours

supplied with everything they need – logistics vehicles. While the

could be reviewed to enable, where possible, for deliveries to take

government seeks to encourage active travel and social distancing

place at times when the roads are quieter, including earlier in the

through its strategy, which are both laudable ambitions, there are

morning, later in the evening, overnight and at weekends to enable

many areas affecting the safe movement of goods and services

businesses to get back on their feet without interruption or delay.

which have been left out of the plan. FTA has today written to Transport Minister Baroness Vere to request urgent clarification on

Consultations with local businesses are also vital before plans are

several areas which are key to safe and efficient logistics movements

implemented wherever possible, even though their shop-fronts may

throughout our cities. And while we and our members fully support

be closed, so they can make sure proposals meet their needs when

the government’s intentions – to protect the public from COVID-19

they re-open. By working together, we can ensure the final plans

and improve air quality significantly as the economy returns to

for our towns and cities benefit all involved: the safety of citizens,

normal – the needs of our sector must not be overlooked.

the quality of our air, and the smooth operation of logistics.

FORWARDER magazine

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WANT TO KNOW MORE? Further information can be found at fta.co.uk

o manage the spread of Covid-19, there is a need for people

accommodated. As many people will continue to work from home or

walking and cycling to be able to practice social distancing.

choose to self-isolate, the high volumes of home deliveries will continue,

In many cases, narrow pavements and cycleways make

so it is important to also maintain access for deliveries in residential streets.

this difficult, so the government has announced guidance for local authorities to make use of road space which is currently quieter due

We seek reassurances from highway authorities on...

to the fall in traffic volumes as people heed the government’s advice to

•• Any temporary reallocation of road space for walking and cycling

stay at home. However, we must ensure that we do not create barriers

should be flexed and changed in a dynamic way to reflect changes

to the logistics industry which is playing a vital role in keeping supplies

in demand and to ensure access for vital logistics services

moving around the country and within our towns and cities. FTA’s areas of concern are two-fold: access to the kerbside for deliveries and servicing activity and potential increases in journey times.

•• Kerbside access must be maintained at all times for deliveries and servicing •• Roads are only closed where it would not cause an unduly large diversion and consideration must be given to the impacts of

Following the government’s announcement about changes to the lockdown

displaced traffic on nearby roads

restrictions, and in particular to encourage those who cannot work from

•• Local businesses must be consulted, even though their shop-

home to go to work, this could mean that quite quickly, the roads become

fronts may be closed, so they can make sure proposals meet

busier again. Therefore, it is important that any temporary reallocation

their needs when they re-open

of road space for walking and cycling can be flexed and changed in a

•• Enforcement against delivery vehicles must be proportionate

dynamic way to reflect changes in demand.The majority of high street

and focused on vehicles which are causing an obstruction to

frontages are currently closed, but as we start to see a partial reopening,

traffic flow or danger to road safety

it is important to ensure that access to the kerbside for deliveries and

•• Restrictions on delivery hours should be reviewed to enable,

servicing activity is maintained. Furthermore, there is likely to be an

where possible, deliveries to take place at times when the roads

increased need for the logistics sector to restock of these premises as

are quieter, including earlier in the morning, later in the evening,

economic activity grows, and this demand for kerbside access must be

overnight and at weekends 11 MAY 2020

REALLOCATING ROAD SPACE TO

SUPPORT ACTIVE TRAVEL & SOCIAL DISTANCING FORWARDER magazine

ISSUE53

ROAD FREIGHT

NEWS

19 MAY 2020

SPEEDY FREIGHT SEES

200% INCREASE IN THE MOVEMENT OF MEDICALS N ational Courier Speedy Freight, has today announced

In addition to medical supplies, Speedy Freight has been delivering

a 200% increase in the movement of medical related

furniture to Covid-19 test centres and vital signage to UK

consignments since the Covid-19 lockdown began in

supermarkets to aid social distancing practices.

March this year – covering 150,000 miles across the country.

The goods include national transportation of vital PPE equipment,

ABOUT SPEEDY FREIGHT

including protective masks and gloves to key NHS and care workers.

Speedy Freight operates over 60 branches across the UK.

Speedy Freight has also been delivering critical apparatus such as

Our network of dedicated courier services means urgent

ventilators to hospitals across the country. Destinations also include

or sensitive freight can be collected within 60 minutes of

the specialist Nightingale hospitals, with cargo covering vital medical

booking and delivered anywhere in the UK. Speedy Freight

equipment to copper piping to the temporary hospitals.

moves any size or shape of consignment, with access to a fleet of 4,000 vehicles across the country, ranging from

Keeping the nation moving is critical during these testing times

full-weight artics to small vans. A 24/7 business operating

and Speedy Freight is doing everything it can to make sure deliveries

365 days of the year, Speedy Freight delivers, whatever to

are continuing across the country. We bring vital medical equipment

wherever. We’re there.

to hospitals and care facilities who need it most, whether this is construction material for temporary hospitals or vital PPE for our

Speedy Freight is part of the Eddie Stobart Logistics family

NHS and key workers. We’re also supporting the effort to boost

which enables us to deliver innovative supply chain solutions.

morale for workers on the front-line with deliveries of confectionary

Our specialised offerings in transportation, warehousing and

foods to hospitals. We are determined to continue to meet this

value-added services have helped develop strong partnerships

demand and play our part.

within a diverse customer base.

Mike Smith, Managing Director, Speedy Freight

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at suttonsgroup.com

uttons Tankers has won new business with Grace Overseas,

As we navigate through the pandemic, the demand for hygiene

transporting chemicals needed for hygiene products, which

products has increased substantially. The capacity to deliver the

will contribute to the battle against COVID-19.

chemicals that go into these key products on time and within the high quality control measures is critical and Suttons proved that

The nationwide logistics operator with strategically placed depots

they are able to meet our demands. We look forward to working

and out-bases across the UK, part of global firm Suttons Group,

with Suttons on this contract and have been impressed with their

were able to redeploy resources and materials within 48 hours of

efficiency and flexibility in catering to our needs.

the request for transportation. Suttons’ urgency and ability to react

Sarah Taylor, Managing Director, Grace Overseas

to the dramatic increase in demand for hygiene products to support the NHS in combating COVID-19 has also been recognised through

Suttons operates in the UK with a fleet of more than 700 vehicles

its work with UK Distilleries.

focused on the chemicals, gas and fuel sectors and internationally with key business centres in New Jersey, Widnes, Antwerp,

With renowned levels of excellence in safety, Suttons proved to be

Ludwigshafen, Kuantan, Singapore, Shanghai and Tokyo.

a reliable and reputable partner to work with. The scale of Suttons’ fleet, network and resource enabled it to scale up at pace and reassure both the collection distillery and the customer, Grace Overseas, that their systems, procedures and equipment are capable of delivering. This significant contract win with Grace Overseas sees the Suttons Tankers division, yet again, responding to and being proactive in redistributing our materials and efforts where they are needed most. Suttons Tankers are proud to contribute to the battle against coronavirus and this new contract emphasises our promise to Deliver Life’s Essentials Safely more than ever. Michael Cundy, Managing Director, Suttons Tankers

SUTTONS WINS NEW BUSINESS 18 MAY 2020

WITH GRACE OVERSEAS FORWARDER magazine

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ROAD FREIGHT

NEWS

18 MAY 2020

IVECO DELIVERS NEW

IVECO S-WAY R RACING TRUCKS I VECO started the 2020 truck racing season with the official

The IVECO S-WAY R is – with no exaggeration – the best and the

presentation of the new IVECO S-WAY R racing trucks specially

most stylish racing truck that we have ever produced. I can hardly

prepared for Team Hahn Racing and Team Schwabentruck.

wait to watch this "IVECO Bull" really show what it's capable of on the racetrack,

The event was held on 16th May 2020 at IVECO’s heavy-duty truck

stated Jochen Hahn, six–time European truck

racing champion, of his new truck, which he has nicknamed Giulia.

manufacturing and R&D centre test track in Ulm, with just a small

group of participants in attendance to comply with safety measures and hygiene regulations.

When it comes to the colours, my truck is by far and away better-looking than Jochen’s, Schwabentruck team.

Drivers Jochen Hahn from Team Hahn Racing and Steffi Halm from Team Schwabentruck put their new trucks through their paces on the test track, demonstrating the vehicles’ powerful performance. The event was livestreamed on IVECO’s Facebook page, so that the teams’ sponsors, colleagues and fans were able to view the test session, take a short look back at very successful 2019 and to preview the upcoming truck racing season. The presentation of the IVECO S-WAY R trucks follows five months of development and testing. The new racing trucks benefit from all the advanced design and engineering features of the IVECO S-WAY range launched in mainland Europe in 2019 – from the cab that combines functionality and comfort to the optimised aerodynamics that reduce the Cx drag coefficient by as much as 12% and deliver up to 4% fuel savings.

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said Steffi Halm, driver on the

Although I suppose that doesn’t matter too

much this season, seeing as he’s only going to see it from behind!

WANT TO KNOW MORE? Further information can be found at iveco.com

ABOUT IVECO IVECO is a brand of CNH Industrial N.V., a World leader in Capital Goods listed on the New York Stock Exchange (NYSE: CNHI) and on the Mercato Telematico Azionario of the Borsa Italiana (MI: CNHI). IVECO designs, manufactures and markets a wide range of light, medium and heavy commercial vehicles, off-road trucks, and vehicles for applications such as off-road missions. The brand’s wide range of products include the Daily, a vehicle that covers the 3.3 – 7.2 ton vehicle weight segment, the Eurocargo from 6 – 19 tons and, in the heavy segment above 16 tons, the Trakker (dedicated to off-road missions) and the IVECO WAY range with the on-road IVECO S-WAY and the IVECO X-WAY for light off-road missions. In addition, the IVECO Astra brand builds off-road trucks, rigid and articulated dumpers as well as special vehicles.

FORWARDER magazine

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ROAD FREIGHT

EXPERTS

he shipping industry faced an uncertain future heading

the industry must rely on every aspect of the supply chain, from

into 2020, but there were more challenges to come. The

harvesting and production to shipping and logistics.

sudden onset of the coronavirus pandemic has further

fueled uneasiness within an already rocky industry. Every aspect

Interestingly, hemp has many additional applications beyond

of the national supply chain, from shipping to logistics and beyond,

CBD. The adaptable plant is used to make textiles, paper,

must now adapt quickly in the face of unprecedented change.

biofuel, insect repellent, and various food products, including baked goods and non-dairy beverages. What’s more, hemp rope

In this respect, legal considerations are just as important as

is sturdy and versatile and was used by Viking sailors as well as

keeping a fleet of reliable vehicles on hand. For instance, a truck

early American colonists.

driver found himself taken into custody in Idaho in 2019, charged with felony trafficking of marijuana, but the driver, 36-year-old

In 1619, Jamestown settlers were even ordered to grow hemp plants

Denis Palamarchuck, was actually hauling a load of industrial

on their land for export to England. Clearly, the history of hemp

hemp which is federally legal according to the Farm Bill of 2018.

and America are intrinsically intertwined, yet that didn’t prevent Palamarchuck’s unjust arrest for transporting a federally legal plant.

Passed by the Trump Administration in order to provide a boost

The entire supply chain should take note and advocate for more

to the fledgling agriculture industry, the Farm Bill allows for the

consistent standards regarding CBD and industrial hemp products.

transport and manufacture of hemp and hemp-based products throughout the U.S. Unfortunately for Palamarchuck, CBD

Opportunity and growth in shipping and logistics

remains illegal in Nebraska, South Dakota, and Idaho as does

Interestingly, however, it seems as though the pendulum may

industrial hemp. In the realm of logistics, planning a shipping

have swung in favor of continued growth within the shipping and

route for the transportation of CBD products must account for

logistics industries. Online ordering has become the go-to method

varying location-specific classifications of the compound.

in the U.S. and throughout the world, and will continue to be into the foreseeable future. The CBD and hemp industries will

CBD by the numbers

account for countless products ordered, tracked, and shipped in

To the untrained eye, hemp is visually similar to marijuana,

our post-coronavirus world, and when it comes to the transport

leading to false identification of the plant, but hemp lacks the

of products containing CBD and hemp, supply chain management

psychoactive component found in marijuana, THC, and cannot

must do its part to protect drivers from legal repercussions.

legally contain more than 0.3% of the compound. Rather than THC, hemp produces CBD, a non-euphoric cannabidiol used to

Of course, adapting to change is nothing new in the realm of

promote relaxation and reduce anxiety.

shipping and logistics. Widespread digitization and advancements in technology throughout the 21st century have ushered in a new

Make no mistake — CBD products are a big business throughout

age of supply chain management. High-profile security breaches

the nation. Experts claim that the hemp and CBD market is on

have led to enhanced protection measures, for example, and

track to reach $22 billion in revenue by 2022. To do so, however,

sustainable logistics have become the norm.

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That’s great news for hemp advocates since sustainability is all in

The hemp plant is an integral part of American history and continues

a day’s work for the robust plant. Hemp requires one-third less

to provide benefits to the modern consumer, but even in 2020,

water to grow than cotton, the world’s most popular natural

hemp lives in the shadow of its psychoactive cousin, marijuana.

textile source. Furthermore, hemp is the ultimate space saver of the plant kingdom. Under optimal conditions, one acre of

The unfortunate reality is that not every state government

farmland can yield up to 8.7 tons of industrial hemp.

recognizes the healing and environmental benefits of hemp, as Denis Palamarchuck discovered first hand. Palamarchuck, an

Advocating for change and consistency

essential worker according to the parameters of COVID-19, spent

It’s easy to see why the popularity of hemp and hemp-derived

four days in jail for doing his job, simply because it involved hemp.

products including CBD oil continues to grow. For many people,

To avoid similar incidents, greater consistency in the labeling and

daily life post-coronavirus may involve the use of hemp or CBD

classification of hemp and CBD is needed at the federal level.

products, safely shipped rather than purchased at a retail store. Those individuals may not put much thought into the logistical factors

Key takeaway

of shipping hemp-based products, but overlooking those crucial

The threat of COVID-19 exposure notwithstanding, all of America’s

steps would be detrimental to a supply chain management level.

harvested hemp needs to be shipped somewhere, and the plant’s legal status can vary from state to state. Therefore, understanding pertinent

Until shelter in place orders and social distancing mandates are

rules and shipping regulations regarding CBD and hemp is of paramount

significantly relaxed, it’s up to the shipping industry to keep the

importance for managers and workers across the supply chain.

nation up and running. That includes the shipping of industrial hemp and products made from the highly adaptable plant.

Indiana Lee, contributng writer, indianaleewrites.contently.com

SHIPPING & LOGISTICS FACTORS OF THE

CBD & HEMP INDUSTRIES FORWARDER magazine

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GLOBAL LOGISTICS SERVICES Integrated logistics services that provide value to your supply chain.

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‘The UK’s Morrison Express are doing an excellent job for Garmin Europe Limited based out of Southampton. The Morrison team is ﬂexible and will quickly resolve issues that occur. Even though the UK Morrison Express team is small in numbers they always make sure Garmin are kept informed at all times.’ FORWARDER magazine

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Garmin Europe

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SUPPLY CHAIN SOLUTIONS Streamlined solutions that deliver competitive advantage wherever you operate around the world.

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morrisonexpress.com Global Headquarters

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2000 South Hughes Way El Segundo, CA 90245 Tel: +1 (310) 322-8999

‘As you are aware, apart from the import services that you commendably provide MSI Worldwide, it’s our valuable and sensitive cargo to which our appreciation is directed. Morrison’s speed of information and updates reassures us that our clients here in the UK and those worldwide are in safe hands. In this day and age this is PRICELESS!’ MSI Worldwide

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Is your freight big, long or bulky? Whatever the shape or size trust Tuffnells to deliver!

0800 138 8343

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PROJECT CARGO

The transportation of large, heavy, high-value or critical (to the project they are intended for) pieces of equipment. Related topics Heavy lift Abnormal load OOG (out of gauge)

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PROJECT CARGO

NEWS

8 MAY 2020

C.H. ROBINSON HELPS

TRANSPORT AIR HEATERS TO CANADA A fter being asked to help transport two air heaters to

C.H. Robinson's team of experts oversaw unloading from the ocean

Canada, the project logistics experts at C.H. Robinson

vessel, securing onto trailers, acquiring permits and the cross-border

were onsite at the Port of Houston to receive the cargo

transport between the USA and Canada. The entire project took

with each unit measuring 12.00 x 4.50 x 4.97m and weighing 36.6mtn.

six months from initial planning to delivery with a total volume for the whole shipment at 1,503cbm and 118mtn.

Due to the short notice between the readiness of goods and the green light to proceed, C.H. Robinson's operators worked feverishly to arrange

Fully satisfied with the service, the customer awarded C.H. Robinson

the required permits at origin for delivery for the over-dimensional

with additional cargo which required their reliable suite of services

cargo. Once the cargo arrived in North America, police escorts were

including transportation by ocean, coaster vessels, barges and trucks.

utilised to help with various utilities along the 1,600km route from the Port of Houston to the delivery site in Manitoba, Canada.

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WANT TO KNOW MORE? Further information can be found at premierglobal.com

remier Global Logistics have skilfully managed a complicated and high-volume international shipment as a simple movement. A total of 92 pieces were shipped, with a

maximum weight of 189mt, from Mumbai Port in India to Mongla Port, Bangladesh. The job included transportation from various vendors in Gujarat and Maharashtra to Mumbai Port, port handling, storage, export clearance and shipping by breakbulk vessel from Mumbai Port to Mongla Port. With a lot of coordination, monitoring and a highly dedicated team, the job was executed smoothly. The movement was extremely time sensitive and Premier Global Logistics were proud to fully meet the needs of their client.

7 MAY 2020

PREMIER GLOBAL LOGISTICS EFFICIENTLY MANAGE

COMPLICATED & HIGH-VOLUME SHIPMENT FORWARDER magazine

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PROJECT CARGO

NEWS

8 MAY 2020

PREMIER GLOBAL LOGISTICSâ&#x20AC;&#x2122;

SUCCESSFUL SHIPPING OF STATOR RING M embers in India, Premier Global Logistics have

successfully shipped a stator ring measuring 5.9 x 5.9 x 2.7m and weighing 57tn.

The stator ring was shipped from GE Vadodara in India to GE Eoliennes in France on a door-to-door basis.

Another project reliably handled by Premier Global Logistics!

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WANT TO KNOW MORE? Further information can be found at premierglobal.com

remier Global Logistics have been working tirelessly during the COVID-19 lockdown in India to continue to safely and successfully execute and deliver time-bound shipments. This

time, 7 over-dimensional pieces with a maximum single weight of 68tn, width of 7.08m and height of 6.43m, from India to Bangladesh. The cargo was transported from various locations in Northern & Central India to Kandla Port on Premier Global Logistics companyowned axles and then shipped by the Ocean7 breakbulk vessel, MV Marmina, to Chittagong Port, Bangladesh. The highlight of this shipment was to orientate and tilt one of the pieces on a bracket frame by 2 x 75tn capacity cranes at Kandla Port (as photographed left). This was due to restrictions in receiving the unit at Chittagong Port on barges and the delivery to site into the project housing chamber in a hydro power turbine house.

Rajesh Gupta, Managing Director, Premier Global Logistics The shipment was successfully delivered in Bangladesh this week. Another great job from Premier Global Logistics!

8 MAY 2020

PREMIER GLOBAL LOGISTICS SAFELY DELIVERS

TIME-BOUND OVER-DIMENSIONAL SHIPMENT FORWARDER magazine

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PROJECT CARGO

NEWS

13 MAY 2020

RECENT CRITICAL SHIPMENTS

HANDLED BY WILHELMSEN UAE W ilhelmsen Ships Service (WSS) are continuing to

handle critical shipments within GCC countries

ABOUT PROJECT CARGO NETWORK

during the COVID-19 lockdown of land borders by

Project Cargo Network is an ISO 9001 and ISO 14001

utilising different sea freight solutions.

certified organisation established in 2010 to provide heavy lift and project cargo specialists access to a trusted,

Their team in Dubai recently handled:

worldwide network of agents who handle their specialist shipments, whilst working professionally and safely under

•• 1,706mt of steel plates from Hamriyah Free Zone Port in Sharjah to Shuwaikh Port (Kuwait) by breakbulk vessel

a strict Code of Conduct. Today, PCN has an international presence that extends to over 250 specialist members in more than 110 countries.

•• 1,409cbm of HDPE liner pipes from Sohar Port to Shuwaikh Port by RORO vessel In both situations, we were able to offer the right vessel at the right time and get the cargo across in a timely manner. If you are looking for any solutions by sea to ship critical goods within the Gulf Cooperation Council (GCC) countries during this lockdown of land borders, then our Ocean Desk can provide efficient means of transport whilst maintaining predictable timeframes for delivery.

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WANT TO KNOW MORE? Further information can be found at projectcargonetwork.com

e are pleased to announce representation in Angola

As specialists in project cargo, we would like to increase the

with Pinto Basto. Located in the country's capital,

opportunities for the other members in Angola and for ourselves as

Luanda, they were recommended as reliable project

well. Pinto Basto presents competitive and effective solutions and our

cargo experts by current members. Incredibly, the company are

commitment is to offer a personalised service. Over the last 249 years,

almost 250 years old, starting business in 1771. They established

Pinto Basto's group has handled many different types of cargo, much

themselves in Angola in 2002 and hold ISO and IATA certification.

of them special and big projects. We have a dedicated project cargo department with a specialised team focused on oversized and heavy

Their specialist and experienced industries include oil & gas, power

cargo. My personal know-how, as a leader of the project department is

& energy, construction, timber & logs and automotive. Manager of

focused specifically in loading, discharging and coordinating operations

Special Transports & Project Logistics, Antรณnio Barreto says they

of several different cargo and vessels as a whole with experience in

are joining PCN.

traffos (140tn+), iron & steel, big lots of machinery (whilst tailoring the operations to meet requirements with spreaders etc.), grains and IMO 1.1 cargo. Also, our Operations Manager has previously been the logistics coordinator at wind tower producers as well as working at a recognized trucking company of special, heavy and oversized cargo transport. Our presence in Angola since 2002 and the experience acquired throughout the centuries as agents of all kinds of vessels and cargo are no doubt a gain to all those who have honoured us with their preference! Photos from the operations of a recent project (e.g. photo left) handled by Pinto Basto can be viewed on our website. The project consisted of a total of 28 units of cargo, of which four pieces weighed 60tn with a 4.23m width.

ANNOUNCING REPRESENTATION IN ANGOLA 22 MAY 2020

WITH PINTO BASTO FORWARDER magazine

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PROJECT CARGO

NEWS

MASSTRANS DELIVERS FOR UAE POWER PROJECT 15 MAY 2020

IN DIFFICULT TIMES

asstrans Freight (members in the UAE) are delighted to share news of a recently completed project consisting of three transformers, each weighing

105tn, plus their accessories. They handled the post-landed ser vice in full including transportation, jacking and skidding of the three transformers onto their foundations. Masstrans successfully delivered their services whilst adhering to all safety policies to the complete satisfaction of the client. The total weight of the shipment reached 1,800ftn. See the gallery below for photographs. Even in the difficult times of the pandemic, we were able to be a part of a prestigious power project in the Northern Emirates.

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WANT TO KNOW MORE? Further information can be found at projectcargonetwork.com

ast week, our members in the Netherlands and Georgia,

Cargo to consider for the service includes machinery & equipment

M-Star Projects loaded a Liebherr mobile crane with parts

as well as rolling stock like trucks, excavators & buses and any other

in Rotterdam destined for Poti.

project cargo or shippers owned containers etc.

The crane weighed 63.6tn and with parts totalled 635cbm. M-Star's

Please keep this service in mind and support us to keep this

scope of work included collection from the supplier, all handling

unique service running on a regular (monthly) basis for a longer

in port, the lashing and securing on board as well as using their

period to come!

breakbulk service into the Black Sea Region. M-Star Projects has been working for over 20 years in the Caucasus and Central Asia markets using the port of Poti as a transhipment port to many inland destinations in Georgia, Azerbaijan, Turkmenistan, Kazakhstan and Armenia. Peter Terhorst, Export General Manager, M-Star Projects We can now offer, for the coming period, a unique conventional and breakbulk service out of Europe to Poti, Georgia." Our next departures are fixed from Rotterdam planned with the following loading dates: 27-29 May 21-28 June All pre-carriage and on-carriage services are of course also available and other load ports and ports on-route can also be considered. 18 MAY 2020

M-STAR PROJECTS ANNOUNCE

NEW SERVICE FROM EUROPE TO POTI FORWARDER magazine

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PROJECT CARGO

NEWS

20 MAY 2020

EXG WITH

CHALLENGING MOVE OF 38m REGENERATOR E xpress Global Logistics (EXG) were awarded the contract

The major challenges were the insufficient turning radiuses

of moving a 38m long amine regenerator from North-

on curves, climbs, slopes and obtaining permissions due to the

West India to South-East India by one of the world's

lockdown. The route had a combination of rough and hilly regions

leading EPC contractors.

for which the EXG crew was fully prepared for in advance. But the most challenging part was to get prior approvals from the authorities

The distance of approximately 1,500km was covered in 30 days

which was only possible with the help of our engineering team who

on 14 axles with a 10m spacer in the middle. The regenerator has

proposed multiple solutions for each obstacle.

dimensions of 38.3 x 2.33 x 2.37m (photographed in the gallery below) making this project a unique experience because of the

The successful execution of this job has ensured EXG's belief and

massive length and the current lockdown situation.

investment in their most highly valued asset - their personnel.

The length of the package poised interesting technical challenges for our engineers. A detailed route survey was conducted earlier but now the job was to be performed under an extended national lockdown with no means for a revised route survey. Vishvendra Singh, EXG The combination of EXG's seasoned operations team and highly experienced engineers were the contributing factor in the execution and success of this job. Most of the hurdles were foreseen in advance and solutions were incorporated in the performance methodology.

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WANT TO KNOW MORE? Further information can be found at projectcargonetwork.com

onsolidated Shipping Services (CSS) have handled another

Acquiring the necessary permissions was a challenge due to the

load of heavy and over-dimensional cargo as part of

current conditions but the biggest test was to transport the 11 over-

the ongoing project they are handling for a power and

dimensional units measuring 31.28 x 5.16 x 2.28m (53tn) and 10.30 x

desalination plant in Bahrain.

7.10 x 4.00m (40tn) amidst the restrictions and road-works on route. All these shipments for the project were handled and executed in a

This time, CSS Bahrain discharged 1,864.29tn / 14,253.30ft of heavy lift,

timely manner with the entire team working tirelessly during these

over-dimensional and general cargo from various origins at KBSP Port

difficult times. We are delighted to confirm that everything went

before transport onto the final job site. See the gallery below for photos.

accordingly to plan and we look forward to the same process and handling for the forthcoming vessels!

After receiving the cargo under hooks at Bahrain KBSP Port, CSS handled the movement to the port storage with some cargo put on stools to be transported by barge at a later date. The rest of the cargo was transported by road to the site after customs clearance and full inspections.

19 MAY 2020

CSS BAHRAIN DELIVERS

ANOTHER HUGE LOAD FOR ONGOING PROJECT FORWARDER magazine

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AIR & SEA PORTS

Any place where persons and merchandise are allowed to pass, by water or land, into and out of a country and where customs officers are stationed to inspect or appraise imported goods. Related topics Cargo handling Container terminals Drayage

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AIR & SEA PORTS

NEWS

TWO ADDITIONAL CONTAINER GANTRY CRANES 5 MAY 2020

ARRIVE AT CTB

t 11 p.m. on the evening of Monday 4 May, two new

With the new container gantry cranes, we will ensure that our

container gantry cranes arrived at the HHLA Container

customers continue to receive the high quality of handling they're

Terminal Burchardkai (CTB). With its total of five new

accustomed to in the future. We are thus making an important

container gantry cranes – the first three of the same type were

contribution to the supply of both the population and the companies

delivered at the beginning of November 2019 – HHLA provides an

with goods and commodities. At the same time, the competitiveness

additional mega-ship berth for the Port of Hamburg at Burchardkai.

and attractiveness of the Port of Hamburg will be strengthened in conjunction with the fairway adjustment of the river Elbe.

The two state-of-the-art container gantry cranes arrived at their

Jens Hansen, Executive Board Member, HHLA

temporary berth at Athabaskakai on board the “Zhen Hua 26”. Preparations for the complex discharging process will take place

The currently largest container gantry cranes at the Port of Hamburg

there before the special ship shifts to their final location at berth 6

can accommodate ships with a width of 24 containers side by side.

in the Waltershofer Hafen.

The jibs of the new cranes are nearly 80 metres long and can reach across 26 rows of containers. The new gantry cranes manufactured

The new container gantry cranes will provide HHLA with additional

by ZPMC will replace smaller units at CTB. Including the new

capacities for handling ultra large container vessels with a transport

arrivals, more than 30 container gantry cranes are in use at HHLA

capacity of 24,000 standard containers (TEU) and more. In the last

Container Terminal Burchardkai. 18 of these are mega-ship cranes.

few years, the number of calls by ultra large container vessels in Hamburg has considerably increased.

Burchardkai is both the oldest and the largest container handling facility at the Port of Hamburg. The first container ship in Hamburg was handled here in 1968. It had a capacity of just 1,200 TEU. Today, the biggest container ships in the world are handled at Burchardkai. After the five new container gantry cranes have started operation, the number of mega-ship berths at CTB will increase from two to three. HHLA also has another mega-ship berth in the Port of Hamburg at Container Terminal Tollerort.

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WANT TO KNOW MORE? Further information can be found at portofnewcastle.com.au

ort of Newcastle has flicked the switch to fully-electric

Earlier this year, Port of Newcastle became the first port in

vehicles across its operations in the latest step towards

Australia or New Zealand to be certified under the EcoPorts Port

achieving its sustainability goals.

Environmental Review System (PERS), the global environmental and sustainability standard for the ports sector. The Port is also offsetting

The Port this week unveiled the first four Hyundai Ioniq electric

historic and future emissions from its domestic and international

vehicles, with the rest of the organisation’s vehicles to transition by

flights, saving 208 tonnes of CO2 annually.

the end of 2021 as other suitable models become available. Newcastle Lord Mayor Nuatali Nelmes said Novocastrians were Through a partnership with City of Newcastle, the Port is also

increasingly embracing sustainable transport and that the new

sponsoring two electric vehicle charging stations located near its

installation had been strategically located.

head office on Wharf Road. The 22-kilowatt chargers – collectively enabling four vehicles to be plugged in simultaneously – are the

This third charging hub is part of readying Newcastle for a future

latest additions to the city’s network and are powered by 100%

in which Australians dramatically reduce their transport emissions by

renewable energy.

driving renewable energy-powered EVs. There are now 19 different EV models available in Australia with a typical range of 480km, and

Port of Newcastle Chief Commercial Officer Simon Byrnes said

we’re seeing more and more on local streets. We’ve located this

partnerships were critical to achieving the Port’s diversification and

facility close to inner-city businesses and tourist attractions in the

sustainability goals.

hope that, like chargers installed in Wallsend’s town centre, they draw motorists from the M1 Motorway. We are delighted to partner with

It is a pleasure to partner with the City of Newcastle to help expand its electric vehicle charging network and promote renewable

the Port of Newcastle in leading this transition to more sustainable transport, which we outlined in our own 2017 Smart City Strategy.

energy and sustainable transport options in the region,” Mr Byrnes said. Switching to electric vehicles will save more than 48 tonnes of

The new chargers will initially be free before user-pay fees are

carbon emissions annually. Port of Newcastle is serious about its

later introduced.

commitment to the environment and creating a prosperous future

ELECTRIC VEHICLE FLEET 21 MAY 2020

for the communities it supports. Ultimately, we are striving to create a safe, sustainable and socially responsible Port for the future.

TO SUPPORT SUSTAINABLE OPERATIONS AT PORT OF NEWCASTLE FORWARDER magazine

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TECH & DIGITALISATION Digitalisation: leveraging digitisation to improve business processes.

(Digitisation: converting information from a physical into a digital format. Digital Transformation: the use of new, fast and frequently changing digital technology to solve problems.)

Related topics Robotics Drone technology Cloud data

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TECH & DIGITALISATION

NEWS

7 MAY 2020

FTA BECOMES UK PROVIDER OF

ELECTRONIC CONSIGNMENT NOTES

TA, the only business group representing all of the logistics

We are very pleased to connect FTA to our existing network of

sector, has been selected by TransFollow as a UK distributor

distributors for the TransFollow products; with its vast membership

of eCMR, the electronic version of consignment notes.

network, we are confident FTA will expedite the use of the TransFollow standard for eCMR in the UK and beyond. Especially

As the business organisation representing the logistics sector, FTA

in these times, where additional restrictions and measures are in

is thrilled TransFollow has recognised our leadership and expertise in

place, the TransFollow standard for eCMR can provide immediate

the industry and selected the business to be a UK distributor of its

safety benefits for all parties involved. Our recently deployed

technology. Given the scale of EU cross-border operations, continuing

additional signing options – which allow truck drivers and warehouse

to produce consignment notes on paper is, in the view of FTA,

employees to sign whilst keeping their two meters of distance – are

unsustainable; estimates show 200,000 trees are cut down each year

a vital development in Covid-19 safety. We are very much looking

to produce the paper required. The benefits of eCMR will also extend

forward to working with the team at FTA and providing a valuable

beyond the environmental; users can also expect to see improved

solution to all interested users in the UK.

efficiency and transparency, reduced costs and administrative burden,

Hans Lip, COO, TransFollow

and greater control and monitoring. eCMR is an important step forward in the digital evolution of transportation; we look forward to seeing

For both current active users and new users of the TransFollow

the UK logistics industry reap the rewards from its implementation.

platform, the creation and issuance of the digital consignment notes

John Lucy,

from their technical environment or from the Transport Portal will

Manager of International Trade & Transport Procedures, FTA

be free of charge until 31st of May 2020.

ABOUT FTA FTA is one of the UK’s leading business groups, representing

way goods move across borders and through the supply chain,

the logistics industry, which is vital to keeping the UK trading,

logistics has never been more important to UK plc. For more

and more than seven million people directly employed in the

information about the organisation and its work, including its

making, selling and moving of goods. With Covid-19, Brexit, new

ground-breaking research into the impacts of Covid-19 on the

technology and other disruptive forces driving change in the

whole supply chain, please visit www.fta.co.uk

FORWARDER magazine

ISSUE53

WANT TO KNOW MORE? Further information can be found at hiab.com

iab, part of Cargotec, announces a free version of the

No matter the size or sector, we want to empower our customers

connected service HiConnectâ&#x201E;˘, while the full, subscription

to be more productive, reduce unnecessary downtime and improve

version is now rebranded as HiConnect Premium.

safety. The free version of HiConnect is a great way to provide data driven insights and benefits to all our customers.

HiConnect is a web portal that lets Hiab customers with connected

Jan-Erik Lindfors, Vice President, New Business Solutions, Hiab

equipment receive insights to improve safety and utilisation as well as keeping track of service needs based on actual usage.

HiConnect is available for all connected HIAB loader cranes, MULTILIFT hooklifts, MOFFETT truck mounted forklifts and

The information is available in real time and the portal can be

WALTCO tail lifts.

accessed on PCs, smartphones and tablets. From the second half of 2019 Hiab started to deliver connectivity The free version of HiConnect provides access to core features,

as a standard feature on the majority of new equipment. Certain

such as a live map of the fleet, upcoming maintenance dates based

equipment models can also be retrofitted for connectivity.

on actual usage, equipment operation times and used capacity. A subscription to HiConnect Premium provides access to more

Owners interested in starting with HiConnect can request access

extensive data details such as fleet trends and operational insights, which

on Hiabâ&#x20AC;&#x2122;s web pages by registering their equipment or contacting

gives the customer better control and visibility of their operations.

their local sales representative to find out more.

18 MAY 2020

HIAB LAUNCHES

FREE HICONNECT FORWARDER magazine

ISSUE53

TECH & DIGITALISATION

NEWS

12 MAY 2020

HIKROBOT ANNOUNCES

OW ROBOTICS AS NEW UK PARTNER

ikrobot, one of the world’s leading robotics companies,

OWR has an exceptional reputation and with decades of

has announced a new partnership with British firm

experience in the warehouse and order fulfillment space, we’re really

OW Robotics (OWR) in a potential shake-up for UK

excited to be working in partnership. With a really strong heritage

warehouse automation.

in delivering warehouse operations for 3PL, wholesale and retail customers; and developing WMS and ERP software, this is a natural

The Chinese manufacturer develops some of the most advanced

alliance which will break down barriers to bring game-changing

industrial technology available including robots, machine vision and

robotic automation to more UK warehouses.

industrial unmanned aerial vehicles (UAV).

Mr Shawn Huo, General Manager for overseas business, Hikrobot

Now the company is teaming up with Lincoln-headquartered

Fully integrated with OWR software, sales orders can trigger

OWR in a move which will combine its technology with decades of

robots to collect specific racks; and manufacturing requests can

experience in delivering complex warehouse management solutions.

automatically mobilise the production line. Robots jump into action

OWR is sister company of OrderWise, one of the UK’s leading

as soon as an instruction is received reducing delay and improving

enterprise resource planning (ERP) and warehouse management

order accuracy.

software (WMS) providers. Ecommerce has experienced a huge surge as a result of the Covid-19 The partnership with Hikrobot is set to make robotic automation

pandemic. This has brought into stark relief the tremendous resilience

more accessible for small and medium businesses, as well as

of the supply chain; but it’s also identified areas where investment

larger organisations.

could significantly increase capacity and productivity. Thanks to our new partnership with Hikrobot, an integrated warehouse solution

At launch, a range of four Hikrobot goods-to-person, a-to-b

with the world’s best robotic automation is no-longer out of reach

and production line solutions are available. The line-up includes

for many. Faster fulfillment and increased accuracy is now possible

Hikrobot’s new CTU robot and omnidirectional Forklift Mobile

without the need for expensive infrastructure and it’s all achievable

Robot (FMR) which just weeks ago won a prestigious Red Dot

whilst reducing operational costs too.

Design Award.

David Hallam, Chief Executive Officer, OWR

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At the end of 2019, Hikrobot had deployed 2000 robots outside

ABOUT HIKROBOT

of China, with end user businesses experiencing average efficiency

Hangzhou Hikrobot Technology Co., Ltd. (Hikrobot) is

improvements of about 90% and labour cost savings of 50%. Its

a global manufacturer and supplier of mobile robot and

solutions are deployed across various industries including electronic,

machine vision products. Hikrobot has more than 1,000

semiconductors, automotive manufacturing, e-commerce, 3PL,

employees across the world, of which about 800 are R&D

retail, food and beverage, pharmaceutical and apparel.

engineers. Supported by its accumulated technology in image processing, AI, and big data analysis, Hikrobot develops

Businesses in the UK wishing to see Hikrobotâ&#x20AC;&#x2122;s machines in action

business areas including Mobile Robot, Machine Vision, and

can visit OWRâ&#x20AC;&#x2122;s headquarters in Lincoln, where the robotics

Industrial Unmanned Aerial Vehicle (UAV). It is committed

team has prepared a live demonstration zone. With protocols and

to continuously promoting the intelligent level of robots and

procedures in place the set-up ensures adherence to current social

leading the intelligent logistic and manufacturing process.

distancing requirements and peace of mind for visitors.

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NEWS

13 MAY 2020

CONSOLIDATED CHASSIS MANAGEMENT

ENHANCES BOOKING APPLICATION WITH QR CODE FUNCTIONALITY

onsolidated Chassis Management (CCM), the leading

With the new feature, each booking receives a unique QR code,

interoperable gray chassis pool manager in the

which, when scanned at a facility kiosk, eliminates the need to key

United States, announces the addition of QR code

in the booking number manually. With a simple scan of the QR code

functionality to its ChassisChoice.com booking application system.

from a smartphone, booking data on a driverâ&#x20AC;&#x2122;s order can immediately

Utilizing smartphone technology, this enhancement enables

be accessed and recorded at that location and time.

swift, contactless transactions for drivers in the South Atlantic Consolidated Chassis Pool (SACP) who use the REO Chassis

Once the code is read, a brief tone will be heard, the booking

Depot at the Wando Welch Terminal.

number will be displayed in the kiosk, and the driver can continue onward. This streamlined, contactless process enhances the overall

Now, when a customer creates or modifies a booking through

customer experience while facilitating transaction efficiency.

ChassisChoice.com, CCM will include QR codes in the confirmation emails to truckers as well as dispatchers informing the facility that a

Additionally, QR code functionality greatly improves safety at the

booking has been generated. By incorporating this convenient mobile

kiosk; now, drivers are not required to leave their truck cab to enter

technology, QR code functionality will enable faster turnaround

the code. This represents an enhancement to the previous practice of

times at the REO Chassis Depot.

stepping out of the cab in order to enter the code, which, in addition to not being the safest process, also led to code entry errors.

The QR code allows the driver to scan in the details of an order rather than manually key in the booking number. This not only

At CCM, we aim to reduce the amount of time a driver spends

enhances efficiency and reduces human error, but it also minimizes

waiting at the gate. Simply scanning the QR code enables faster

contact between the driver and the dispatcher, which is especially

and more efficient transactions. Our customers will benefit from

important right now. Todayâ&#x20AC;&#x2122;s marketplace requires we continue to

a seamless transaction at the depot, allowing them to get to their

identify operational efficiencies that promote supply chain fluidity.

final destination faster.

Mike Wilson, CEO, CCM

Tom Martucci, VP, Management Information Systems, CCM

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WANT TO KNOW MORE? ABOUT CCM

Further information can be found at ChassisChoice.com

CCM is the leading cooperative chassis pool manager, managing the combined fleet of multiple contributors to provide maximum equipment availability and facilitate ease of participation to all involved in intermodal freight transport. CCM supports all chassis provisioning models and enables participants the ability to choose their chassis provider through CCM's Customer Choice Program. Bringing together an experienced Logistics and M&R staff strategically stationed throughout each region, CCM is committed to high quality and reliable equipment to meet customers' needs. The Chassis Management Application Suite provides a best-in-class platform for the management of chassis provisioning for all industry stakeholders, allowing CCM to effectively collaborate with steamship lines, railroads, ports, and motor carriers at over 300 locations nationwide.

There will be one QR code generated per booking, which will remain valid for the duration of the booking. If a change is made to the booking, a new QR code will be generated. The QR code function is designed for scanning from a smartphone, but if a driver opts not to use a smartphone, the booking code size will be shorted and can be manually entered upon arrival at the depot. Also, the driver may use the email, either printed or on their phone to scan the QR code upon arrival at the depot. CCM is constantly looking for ways to incorporate convenience and efficiency to address our customersâ&#x20AC;&#x2122; evolving needs for transactional velocity. The introduction of QR code functionality is an example of how CCM is using a versatile, contactless technology to provide greater flexibility and convenience for our customers, and ultimately a better experience when it comes to managing their transportation needs.

FORWARDER magazine

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NEWS

SOCIAL DISTANCING SENSORS FOR THE FACTORY FLOOR 20 MAY 2020

NOW AVAILABLE WITH APP UPGRADE FROM PROGLOVE

roGlove, the leader in ergonomic wearables for industry,

When personally equipped with the MARK wearable scanner and paired

is responding to customers’ needs in manufacturing,

Android device, workers coming within close proximity of each other

distribution and logistics for a smart solution to help

are alerted. The alerts come to the workers via a full array of options

workers maintain proper social distance. Leveraging its MARK

on the wearable scanner including audio sound, optic LED light, and

family of wearable barcode scanners and ProGlove Connect app

haptic vibration signals. This is important in a busy or noisy shop floor

for Android, ProGlove announces today a product upgrade that

environment where an Android alert in a pocket could be easily overlooked.

activates proximity sensing for frontline workers. With production lines resuming operations, safety and efficiency are top of mind.

We tested the MARK upgrade in-house and it works beautifully. We’re now rolling it out on our own assembly line. For my team it is

Our key customers are sharing with us the challenges they’re

easy to want to fall back into old patterns of working together but

facing as they rethink and retool to restart operations. We faced

with this extra reminder we can maintain safe distance.

similar challenges as we reviewed our own processes for safety

Konstantin Brunnbauer, VP of Production, ProGlove

and efficiency. It is our natural tendency, as humans, to want to go back to doing things the way we did them before, however, it’s

ProGlove Connect Proximity is in beta and is phase one of the

not possible. Proper social distancing is now key to a successful

company’s software initiative to help its customers manage safe social

return to work.

distancing in the workplace. In phase two, device-level proximity

Andreas Koenig, CEO, ProGlove

data will be made available in ProGlove’s software application. Managers can then easily identify bottlenecks in the warehouse with

To help workers — on the assembly line or in the distribution centre

this information and plan for modifications to layouts, schedules or

— maintain proper distance from each other, the new ProGlove

workflows. The app upgrade is available for free to current ProGlove

Connect Proximity app provides an additional layer of feedback on

customers. For new customers, starting in June, the app is a valuable

an Android device alone or when paired with a ProGlove MARK

feature on top of the advantages of a rugged lightweight wearable

barcode scanner which rests on the employee’s hand.

barcode scanner for safety and efficiency.

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Safe Global, the innovation leader in temperature-

The platform will be device agnostic and able to track additional,

controlled container solutions for the transport of life-

commercially available telemetry devices. This flexibility is essential for

enhancing pharmaceuticals, became the first cold chain

CSafe as they implement the technology across their entire portfolio

packaging provider to successfully implement track and trace

of Air Cargo, Parcel and Cell & Gene solutions.

technology into their active air cargo containers following a flawless commercial pilot shipment.

As a key partner focused heavily on their Strategy 2025 of digitalization, DHL has been very supportive of CSafe’s efforts on

CSafe partnered with DHL, a leading logistics company, for the pilot

this project. Patricia Cole, global head Temperature Management

shipment. The RKN containers were loaded with temperature-

Solutions and Same Day for DHL Global Forwarding, noted that,

sensitive pharmaceuticals and flown from Puerto Rico to Kentucky

We at DHL appreciate partners who are dedicated to innovation

and then transported by truck to their destination in Chicago.

that not only meets the current need, but goes well beyond to anticipate the future needs of our customers. This technology will

The shipment began when CSafe engineers successfully integrated

revolutionize the cold chain and we are thrilled to be involved.

state-of-the-art tracking devices into the RKN containers. These tracking devices provide real-time location, container temperature,

CSafe’s CEO, Patrick Schafer, was not at all surprised that the

ambient temperature, container tilt, container shock, door opening/

team delivered in spite of challenges 2020 has brought with it.

closing events and humidity.

Tom and his entire team have been researching, planning, testing and retesting every aspect of this project for months to ensure we

This technology will bring the insight into shipment status and

provide the best possible hardware, software and experience to our

product condition that customers expect. The tracking devices

customers. They enlisted help and insight from our partners and

continually collect data and deliver it in real-time to a cloud-based

customers and the result is once again something we are all very

platform. From there customers and CSafe support staff will have

proud to offer. While others may have delayed or cancelled innovation

24/7 access to monitor every shipment and intervene if necessary.

efforts due to COVID-19, we saw it as an opportunity to truly test

It’s this ability to intervene that will give CSafe customers additional

the equipment and software. As always, the CSafe team, our partners

peace of mind that their products will arrive in perfect condition

at DHL and our active containers performed exceptionally well.

for patients. Being first to market with this type of innovation demonstrates CSafe’s commitment to best-in-class products and continuous improvement across our product portfolio. Tom Weir, Chief Operating Officer, CSafe With this first commercial pilot now finished, CSafe will move on with additional commercial test shipments during the next few months and incorporate customer feedback into their custom visibility platform. 21 MAY 2020

CSAFE GLOBAL COMPLETES SUCCESSFUL COMMERCIAL PILOT OF

REAL-TIME TRACK & TRACE TECHNOLOGY FORWARDER magazine

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NEWS

AVANCON SOLVES SORTER PROBLEM 29 MAY 2020

FOR SAMSUNG SHIPPING

boxes and for other products. The requirements for this sorting and

This is Samsung's design philosophy and is fully in line with the Avancon

distribution system were among others: a very short delivery time,

DNA, namely, being pioneers, producing exceptional, modern, avant-

the system had to fit into a relatively small existing area, it should

garde design with an easy but high functionality for all products which

be fast enough and handle their value goods gently, the system

are produced and installed. Avancon conveyor systems and OTU

should be safe for the operators and - last but not least it had to be

(Omnidirectional Transfer Units) provide a true value through the

economical – Avancon could fulfill it all.

unrivaled sorting and distribution system for Samsung.

ogether with the South Korean system integrator Asetec Co.Kr, a specialist for electronic control systems, 'Pickto-Light' and communication with higher-level BUS / IT

systems, Avancon built the Samsung shipping center for small units – like the new Galaxy Note 10 – and simultaneously for larger

Samsung Electronics aspires to create unique and bold designs

The Avancon team and the Asian managing director, Hyunmin Park

that endlessly pursue new discoveries and adventures. We make

at Seoul/South-Korea, were under intense pressure as this complex

sure to instill authenticity and emotional sensibility into our design

sorting system had to be produced within four weeks.

so that it permeates naturally into our daily lives. We are conscious pioneers who challenge the status quo and speak with a voice that

With our partner, integrator Asetec Co. Kr in Seoul, and

translates into true value for our customers. Through our designs,

Samsung's logistics managers, I had many discussions, conferences,

we pave the path to a better world with more exciting experiences,

meetings, phone calls, and emails. The question was how this

meaningful stories, and organic connections.

system could be accommodated in the existing space and how

Samsung Design / New Era, New Thinking

30,000 cartons per day could there be quickly distributed to 28 destinations. We discussed different layouts. Then we all visited at Hanmi Pharmaceutics the Avancon order picking system, which has been in operation for more than a year. The decision-makers and employees of Samsung were able to see and feel this beautiful system life. They were convinced of the sleek, streamlined design and the efficiency – so, we got the job.

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It was not easy to get the engineers and technical director at Avancon

When Samsung began shipping the new Galaxy Note 10, everything

Headquarters in Switzerland to produce everything within this short

worked flawlessly.

time. Nevertheless, they made it. But then Hyunmin Park and Asetec also had to make sure that the system was quickly installed and

The Avancon concept was not only much more economical, but also

tested. That was hard. There was not much room between the 28

quieter and of superior design compared to other possible solutions

electronically controlled chutes. The true plug-in concept and the

such as the cross-belt sorters, shoe and tilt tray sorting system. If

simplicity of the control system based on the famous ASi fieldbus

it is fast enough, it is an inexpensive alternative. When customers

enabled Avancon and Asetec to meet Samsung's requirements.

like Samsung saw the Avancon Conveyor Design they immediately appreciate. when they looked at it...

Of course, during the trial period, there were several other issues that Avancon was not responsible for. The barcode reader, the

Today I can say the effort was worth it,

mentions Hyunmin

communication to the higher- level IT system and the coordination

Park, very satisfied.

between the order picking and the Avancon- controlled sorters with

Logistics want to work with Avancon on further projects and new

Both companies, Asetec Co Kr and Samsung-

the roller-conveyor-chutes. Thanks to our partner Asetec and the highly

concrete systems are already on the table.

motivated employees of Samsung, however, everything went on time. If you also like the Avancon design and the sorter installed at Samsung, watch the full system video at avancon.com/videos 'Sorter for Samsung Smartphones' or you may contact Avancon directly. FORWARDER magazine

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FUTUREPROOFING SUPPLY CHAINS IN THE FACE OF UNCERTAINTY

he consequences of the Coronavirus pandemic have had

Complexity and sensitivity

serious implications on individuals and industries across the

Supply chains are made up of a number of pricey elements, partly

world for which no one was prepared for. Particularly in the

due to the fact that they are marked with an increasing degree of

case of supply chains, the crisis has clearly demonstrated that they

complexity. Typically, you find a plethora of agents and infrastructure

are the backbone of our daily lives and any breakdown in the chain

components including manufacturers, service and transportation

can have disastrous consequences for product fulfilment. A March

providers, fulfillment centers, hubs, technology, equipment, vehicles

survey reported that nearly 75% of companies reported supply chain

and – most importantly – human workers. This complexity faced

disruptions in one form or another due to Covid-19.

with a crisis the current Covid-19 pandemic means that there is much uncertainty amongst businesses across all sectors. For example, 83%

Even as the crisis continues to unfold, there are a number of

of EU-based businesses within the global automotive supply chain are

lessons that can be learned, so businesses can come out the other

‘concerned’ or ‘very concerned’ about the ramifications of Covid-19.

side stronger and better prepared. One of the key factors is that we need to look beyond just the expenses of global supply chains.

Consumers – who will have to pay for the incurred expenses at the

In fact, we will need to strengthen some of its most costly assets

end of the day – are naturally sensitive to price increases. Customer

– the human front-line workers. And that will include increased

demand is the strongest driver in the supply chain. So, while it may sound

investment in those who are working hard to deliver products to

tempting to demand that organisations must spend more to get more,

where they need to be.

we must not forget the quandary they are facing. That is why today many supply chains are lean and stick to a Just-In-Time (JIT) approach.

Axel Schmidt, Senior Communications Manager, ProGlove, explains the elements that must be considered when it comes to reassessing,

Customers also add further complexity by buying through multiple

adjusting, and redesigning supply chains to be futureproof and

different channels. While this multichannel approach improves the

resilient in the face of future challenges.

customer experience it also requires more manual work so that automation – which could be a cost saver under different circumstances – is not necessarily an option. Additionally, consumers often do not only shop for the most affordable prices, but often expect rapid fulfilment with overnight – or even same day – shipping, too.

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WANT TO KNOW MORE? Further information can be found at proglove.com

With the current crisis, additional pressures have been placed on

So how can you appropriately prepare for a peak that is,

the retail supply chain. Consumers all over the world have been

or might be, coming your way? Or in other words: how

panic buying in fear of supplies running out. This created unexpected

do you do more with the same space? Flexibility holds the

shortages, and the more the news about the scarcity spread the

key. Thus, you need to be able to build, move and redesign

worse the situation got. As a result, more and more consumers

workstations quickly, and then allocate workers flexibly

took to online shopping. So, while many organisations around the

in between. Technology, especially barcode scanning as

world started laying off staff, retailers, healthcare suppliers and

the most important steering tool in the warehouse and

e-commerce businesses were overwhelmed with work and struggled

inventory, needs to be flexible and IT friendly so it can

to cope with an unforeseen labour shortage. Many businesses in

be deployed and rolled out quickly and does not require

these fields are now looking to hire huge numbers of additional

countless hours of integration and training time.

frontline workers, with Amazon looking to hire a further 75,000 more to cope with demand.

Making the right match Supply chains are all about human beings, even though it

Strengthening the supply chain

may sometimes appear differently. There is certainly all

Being able to onboard new workers quickly is essential when it comes

kinds of machinery, software, buildings, and transportation

to resolving a labour shortage. Technology such as wearable augmented

involved. Yet itâ&#x20AC;&#x2122;s human need that drives them, human

reality devices can be a valuable tool as it can provide a perfect training

skill that operates them, human ingenuity that manages

ground so that workers can master their job much faster.

them, and human shortcomings that identify the potential for substantial improvements. But rather than eliminating

Businesses need to also help their workforce so they perform well and

the human aspects, we need to strengthen and empower

most importantly stay healthy. Sectors that were already vulnerable

the human worker to allow for great enhancements. That

to Coronavirus are under greater pressure to cut costs and keep

said, it is important to reiterate that we need technology

workers safe from potential health risks. Therefore, front line workers

to support the frontline workers so they can deliver the

should be supported rather than let go or furloughed, where possible.

best possible job.

Protective clothing ought to be provided, as well as tools that enable workers to perform their roles safely and efficiently, such as wearable

The Coronavirus crisis has highlighted the above as it

technology. This technology, such as wearable barcode scanners, can

has underscored all the challenges and vulnerabilities that

cut process time in half and provide instant feedback to workers

global supply chains currently have. Going forward, we

which can help reduce typical picking errors by as much as 33 percent.

will need to reconsider the status quo. We will need to

Avoiding this source of error can be a massive cost saving as it will

remove complexity and promote flexibility. Technology

help prevent expensive processes such as product returns when the

can and will support us to do that if it is the right match â&#x20AC;&#x201C;

wrong item was sent out or time-consuming delays due to erroneous

and making the right match is what we need to safeguard

parts being removed from products.

supply chains into the future.

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EXPERTS

nternational Workersâ&#x20AC;&#x2122; Day goes back to the year 1886. In the

transmitted via stationary terminals. This is prone to errors,

USA, a strike that lasted several days began on 1 May with

interrupts the process and costs time. In addition, the data is

the aim of enforcing the eight-hour day, which is still in force

not recorded in real time, which can lead to recommendations

in most companies today. But work is changing. Digitalisation is

for action and protective mechanisms taking effect too late or

often equated with robotics and artificial intelligence, and many

possibly not at all.

employees are increasingly concerned that in the future they will no longer play a role in production processes. But humans will

In order to upgrade production and logistics to Industry 4.0

continue to play an important role in industry. The aim is to plan

standards, it is essential that employees understand the benefits

the production environment in such a way that employees and

of wearables and integrate them into their everyday work. One

machines can integrate seamlessly into processes, work together

of the most important criteria for the acceptance of smart

and communicate with each other. For this to succeed, people

systems is ergonomics. Wearables should offer tangible added

must be equipped accordingly with the right tools.

value. For example, in terms of weight or freedom of movement. Ideally, they do not distract the employee's attention during

Industry 4.0 has long ceased to be just a dream of the future.

work processes but integrate themselves almost naturally. In

It has become firmly integrated into production facilities in

industrial environments, wearables should have the appropriate

recent years. Pioneers in this segment include the automotive

robustness to ensure long service life. In addition, users should

industry and aviation â&#x20AC;&#x201C; and trade followed their example. The

make sure that the systems are easy to install and commission.

aim of Industry 4.0 is to use networking and automation to

A simple solution is offered by systems that follow a plug-and-

make production more efficient and above all more flexible. The

play approach.

systems are based upon data being generated and evaluated in order to derive recommendations for action on this basis, which

Smart Glasses: Additional information

are essential for increasing efficiency, redistributing resources and

and recognition of objects

occupational safety. Robots and machines can already generate

Data glasses can be used in production and logistics in many

this data or be upgraded with appropriate applications. This

different ways. Smart Glasses are used to support and guide

capability is also available for humans in the form of industrial

employees with information via the glasses and to check the

wearables, such as smart glasses, portable audio systems or even

quality. This includes the storage location of the parts, quantity

smart barcode scanners via the use of smart gloves.

or price information. For example, it is possible for the glasses to detect which parts are missing or in short supply and

Industrial wearables often pursue one goal: the employee should

automatically trigger the ordering process. Augmented Reality

have his hands free. But they also allow for decentralised data

(AR) provides the employee with computer-generated additional

and information approaches to be followed. This is particularly

information or virtual objects. In this way, fitters can have the

important in the interaction between man, machine and

next work step displayed directly in their field of vision or call

automated processes. Currently, data is often still entered and

up additional information to provide assistance.

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Audio systems: Interactive headsets for clear

glove come with distinct advantages: the device fits naturally

work instructions and communication

into human movements and workflows and, with a weight of

Another useful wearable feature is interactive "pick by voice"

40 grams, often weighs only a fifth of what ordinary scanners

audio systems, which are mainly used in picking. Using a headset,

weigh. This weight reduction can quickly lead to savings of up to

the employee receives clear work instructions and can answer or

1.5 tons per day and can be particularly effective for employees

request additional information via the integrated microphone. In

in high-frequency scanning areas. Wearable barcode scanners

this way several orders can be processed in just one operation.

that also feature a display provide additional information such as

However, operational capability should be tested in advance. Not

storage location, notification of deliveries or security warnings.

all audio systems are suitable for high pick density, as they scatter too much information and thus require additional concentration

Production 2025: a combination of wearables

from the employee during the execution of the task.

In the logistics and supply chain environment, smart gloves, glasses and audio systems are increasingly becoming a part of

Smart barcode scanners: Ergonomic working

the standard repertoire. But in many cases, the networking

and additional information at hand

of systems and the necessary flexibility can still be expanded.

In numerous industries, data acquisition via barcodes is widely

Some manufacturers are therefore deliberately entering into

used. It is fast, secure and any amount of information can be

cooperative ventures in order to coordinate wearables and their

stored in the barcode. Stationary barcode scanners offer

data flows and to store and process the information collected in a

too little flexibility. Conventional pistol scanners often cause

central system. The goal over the next five years will be to create

ergonomic problems in addition to unnecessary gripping times,

a complete network between humans and digitalised production

they break down quickly or are inadvertently sent in a package.

by intelligently combining different wearables in order to ensure

Barcode scanners that are integrated directly into the work

efficient process flows with maximum occupational safety.

WILL INTERNATIONAL WORKERSâ&#x20AC;&#x2122; DAY 2025 BE

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cknowledging potential weaknesses in your supply

Trade Lanes and Risk Categories

chain before they are exposed by elements beyond

The relevant components to review within the supply chain include

your control is of critical value. With current events in

the importing and exporting country or countries, the manufacturing

mind, managing future supply chain disruptions will be an integral

locations, the finished goods, and the raw materials. Ideally, for

component of corporate strategy. Calling it Supply Chain

finished goods and materials, the associated Harmonised System (HS)

Resilience, Supply Chain Disruption, or Business Continuity

codes are made available. Scratch what does not apply and move to

Management (from the ISO 22301 standard) does not affect

the following step where each of the ‘inputs’ is categorically reviewed.

the necessity of having strategies in place that may make the difference between following or leading in a disrupted economy,

As mentioned, this should not be an exercise limited to supply

and even between surviving or folding.

chain professionals. For example, labour risks can be associated with the likelihood of strikes, wage volatility, and the availability

To identify potential soft spots, a review should not be limited

of appropriate labour resources—not necessarily areas that

to a single product flow or single supply chain element. For any

keep the supply chain brain occupied every day.

company, the next big disruption does not have to be a pandemic; it can be something minuscule on a global scale yet have the same

In similar fashion, other resilience elements expand across

devastating effect on the ill-prepared, in particular trade lanes

different areas of expertise. Business risks relate to cybersecurity,

or in a particular industry. Unpredictable is not a reason to be

corruption, counterfeit products, and the chance of entering into

unprepared. Creating supply chain resilience is a holistic exercise

business with bad actors that are on any of the denied party lists.

that involves more than just a few savvy logistics people. HR, finance, compliance/legal, to name a few, are all stakeholders in

Global trade accounts for the compliance requirements related

a healthy case of business continuity management.

to the shipment of goods (i.e., licenses, documentation, permits, etc.), associates the products with the various duties and taxes,

How then to build a strategy? Like any other strategy, the process

and identifies if Free Trade Agreements (FTA) apply and how to

seems logical: review, assess, and mitigate. In this particular

qualify for preferential treatment.

case: 1) review your trade lanes, products, and materials flow by matching them against risk categories (i.e., labour, business

Arguably the most unpredictable, but not the least expected risk

risk, global trade, nature, and materials), 2) assess risks for each

to account for, is nature. It’s important to identify the various

combination, and 3) mitigate risks by either changing behaviour

kinds of disasters that may hit: natural hazards, pandemics/

now or planning for alternate sourcing options should the

epidemics, flooding, earthquakes, hurricanes, volcanic eruptions,

anticipated risks become reality.

landslides, or drought can all play parts. Lastly, consider materials. Understanding the market comes with insights into scarcity, sourcing locations and price fluctuations.

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Risk Assessment

Look for options by analysing the market and trade lanes. Mine

Risk assessments match the input with the risk categories.

import and export data to identify alternative sources for goods

For example, how vulnerable is the manufacturing location when

and materials, even manufacturing locations. Map out alternative

it comes to labour regulations, corruption, or flooding? Is there

routes for products to get where they need to go. Document the

an FTA in place that could potentially lower the import duty

reasonable options and share with as many people as possibleâ&#x20AC;&#x201D;

burden? Where in the supply chain can a cyberattack be most

preparedness is of course an all-inclusive strategy.

expected? In short, some homework is in order to create a thorough risk profile.

Next and where possible: test run! Re-route shipments temporarily or source occasionally from a new supplier; in

For many components, the sources are readily available, such

other words, make sure the alternative options are viable. In

as the Corruption Index at transparency.org, labour statistics

addition, communicate with external sources that would be part

on Statista or NationMaster, or duty rate information from the

of continuity plans. Make them aware they are part of these

various global trade content providers (or the WTO).

plans; put people or suppliers on a retainer and try to agree on terms before disaster strikes so the projected costs can be

Building Resilience

anticipated better.

As with cyber-security risks (PEN tests) or a regular laptop virus scan, supply chain risk assessments will point out the

Lastly, keep those alternate plans up to date; otherwise, it may

components that need immediate attention or, in this case, are

be too late to create and execute on alternate alternative plans.

a high priority for alternate sourcing or routing options. Itâ&#x20AC;&#x2122;s then time to build that resilience.

Anne van de Heetkamp, VP of Product Management GTC, Descartes

THE IMPORTANCE OF

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about – whether it’s purchasing groceries, pet supplies, or meal kits. But,

how do you take that first step towards moving your business online?

steps to your planning process:

How do you let your existing customers know that you’re open for

•• Determine your optimal delivery strategy

rdering goods and having them delivered to your home is second nature to most consumers. It’s one of the biggest changes to shopping habits that the digital age has brought

Set up a delivery workflow

To begin with deliveries, consider setting up some of the following

deliveries? Where do you get your drivers and delivery vehicles?

»» Work out the cut-off time for ensuring same-day deliveries

How do you keep track of all your deliveries and make sure your

»» Or, only offer next day delivery:

drivers get to where they are going, and on time?

GO FROM ON-PREMISE TO ONLINE IN 3 STEPS Here are three easy steps you can take today to successfully transition your business from on-premise to online.

Let customers know you’re open for delivery

◊ Your routes will be more packed with orders ◊ Meaning fewer drivers, less driving, fatter margins »» Make weekly deliveries available for bulk orders ◊ Scheduling several days in advance vastly improves the number of orders a single driver can serve. This is doubly true if you use powerful route optimization software like OptimoRoute •• Bag items ahead of time »» Disposable cutlery in delivery bags »» The most popular grocery items »» Offer ready-made ‘essential groceries’ packs •• Organize delivery personnel

•• Start with Facebook business page and/or Instagram business page »» Publish your price list and post it »» Include delivery information with each post •• Use Wix, Squarespace, Shopify to make a landing page at a later stage

»» Use existing staff »» Hire drivers •• Keep customer data organized in a list »» Phone numbers, emails, and delivery addresses

»» Add an online ordering form

»» Previous orders, favorite meals, etc.

»» You can also use Google forms to start

»» Use an Excel spreadsheet to keep things organized

•• Open communication channels with clients »» Direct messages over social media »» A dedicated phone number

•• Arrange deliveries based on vehicle size »» Use bikes or motorcycles for small packages »» For big orders and rush deliveries, use cars and trucks

»» Email

•• Establish a maximum service distance from your store

»» Text messages

or restaurant

•• Advertise delivery with a poster in your store window •• Delight customers with accurate and timely delivery »» Notify customers with exact time of day or day of the week delivery windows

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Once everything is ready to be delivered, learn how to manage delivery routes and keep efficiency high.

WANT TO KNOW MORE? Further information can be found at optimoroute.com

Taking payment from customers

There are many payment methods available, the following are some best-case practices across different businesses: •• Use a POS (Point of Sales) system •• Or online payment platforms like Amazon Pay, Checkout, 2Checkout or PayPal •• Ask for credit card information over the phone •• If you’re using cash – make sure your drivers have enough change This article originally appeared on optimoroute.com.

STEPS TO MOVING YOUR BUSINESS ONLINE & STARTING A DELIVERY SERVICE TODAY

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s the government prepares to reveal its strategy

There’s also the added cost and inconvenience for consumers

to start lifting lockdown measures within the

buying on the high street: travel, parking etc.. But with consumers

UK to enable people to go back to work and the

becoming increasingly more cost-conscious – especially those that

economy to click back into gear, online retailers, brands

may be furloughed or made redundant – they will try to save money

and ecommerce businesses will continue to see a huge

any way they can. And if they can purchase the same products

surge in demand. So, what factors do businesses need to

online, at a lower cost and get them delivered cost effectively when

consider now in order to cope with the rise in ecommerce

and where they want – why wouldn’t they shop online?

and home delivery? And how can they remain competitive within an increasingly crowded online marketplace? Jonathan Bellwood, VP at Descartes, explains...

HUMAN & AUTOMATION COLLABORATION

AN IRREVERSIBLE SHIFT

So how can online retailers become more efficient to cope with the

The imposed lockdown restrictions initiated an irreversible shift

workforce numbers. The impact from Coronavirus has meant that

towards ecommerce as high street stores shut and people had no

huge numbers of staff from the travel, hospitality and retail industries

choice but to turn to online ordering. Online retail was booming

have been left without employment and will be willing and needing

before the crisis, but the impact of Coronavirus has caused many

to work once they are permitted. There will, therefore, be a large

to change their shopping habits – probably for good.

talent pool of potential recruits available to fill up warehouses to

potential surges in demand? One crucial element will be boosting

support ecommerce companies with peaks in demand. Online grocery shopping is expected to increase by 33% during 2020. The uptake may have started with Coronavirus, but one

Some large retailers, particularly in the groceries industry, rely

reason it will continue is that even once lockdown ends, people

on automation and robotics to meet demand. But the reality is

will still remain risk-averse and want to continue social distancing

that automation is programmed to produce a consistent output

to remain as safe as possible. They will see going to stores as

and has a threshold of how much it can push out; it’s not as

an unnecessary risk, especially when they could easily have the

simple as telling the machines to produce or pick more products,

items they need delivered to their home.

faster. Automation certainly has its place, but not for processes that need to scale on a regular basis.

In addition, with some businesses unable to survive the fallout of Coronavirus, once lockdown ends, the high street may no

For warehouses that have adopted a semi-automated process,

longer be bustling with stores and shoppers. The experience of

the collaboration with human workers means that in times of

the high street is no longer what it once was, and is certainly

peak demand, they can quickly employ more staff that can be

not what consumers are looking for anymore. Retail has become

trained up to accurately pick customer orders and send them

more transactional, with consumers only buying what they need

out. Those businesses that have an optimised Warehouse

rather than spending time browsing.

Management System (WMS) can rapidly increase usage on

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the system and bring in employees to operate it – humans

Consumer preference and priorities have now dramatically

can upscale and downscale very quickly to adapt to changing

shifted and companies like Amazon have set the standard for

demands and economic conditions. But you can’t just bring in

the ecommerce experience. Consumers don’t want or need to

more staff without a WMS in place.

visit the high street for their shopping needs – people are time poor and will pay for the convenience of having what they need,

Those without a WMS that are clinging on to paper pick lists,

delivered where and when they want it. Customer experience still

manual processes and other unscalable warehouse practices will

reigns supreme, but the emphasis has changed to convenience.

not have benefitted from the surge in online orders so far because they weren’t in a position to cope. In the hyper competitive online

This is why in the modern retail landscape, fulfilment delivery is

retail ecosystem, failing to meet customer expectations with slow

now a key differentiator for ecommerce businesses – especially

or inaccurate order fulfilment means losing a customer for life. But

for those that rely on third party logistics providers. Loyalty is vital

despite the volume of information an e-commerce WMS handles,

for all businesses and the impact of a poor delivery experience can

both in set-up and use, implementation is far from complex. With

significantly alter consumer perception of the brand, potentially

rapid turnaround remote solutions, warehouse management

causing them to shop elsewhere in the future. The use of technology

software can be deployed without having to physically visit a site

to optimise delivery efficiency has never been more important.

to get up and running. If warehouse facilities are available, a logistics platform can be rolled out in a matter of weeks, not months.

CATALYST FOR CHANGE

DEATH OF THE HIGH STREET

One of the few positives to come out of the crisis is that

The decline of the high street has been well publicised for many

adoption to the new vision of retail. Any businesses holding

years, with footfall decreasing and retailers shutting down

on to old ways of working and more traditional systems are

increasingly year on year. The Covid-19 crisis has now accelerated

unlikely to survive through the pandemic. We may still be living

that decline, so with stores having no option but to close their

in an economic climate that is changing day by day, but there is

doors and consumer habits changing for good, we could be

a clear trajectory for retail that is well underway – businesses

witnessing the death of the high street sooner than we thought.

need to adapt now or risk failure.

it will be the undeniable catalyst for businesses to embrace

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hile consumer expectation around delivery

Old technology for modern expectations

timeframes has radically changed, (with same

To understand the current challenges, we need to look at how

day or next day standardised), transparency

legacy connectivity is used in the logistics industry today.

on delivery is an equally critical element of the online shopping experience.

Once a package leaves the warehouse, its location must be tracked. This data enables the logistics company and retailer

Meeting this expectation requires a seamless and efficient

to reliably estimate delivery times; know if a package has been

logistics process, both within and across borders. To deliver

stolen or gone missing; and update the customer on the status

this service reliably, communications networks must underpin

of an order. Connectivity makes tracking packages across land

the ability for logistics companies to track and deliver packages.

and sea possible and is normally done via GPS location sent via cellular or satellite.

However, a significant number of small to medium retailers continue to utilise legacy package tracking systems which

Logistics companies will use 2G, as only a small volume of data

operate on 2G or 3G networks. The customer experience

is needed for transmission. However, problems can arise with

can be held back by a retailer’s inability to upgrade to more

performance; although it is cheaper, it might be a false economy in

advanced communication infrastructures. In an era when

terms of loss of speed and efficiency – and critically, security flaws.

customer experience is at the core of customer satisfaction (and resulting loyalty), customer dissatisfaction in service quality

Mobile operators face a conundrum

will undermine online retail success.

On the other side of the coin, mobile operators are driving towards next generation networks, such as 4G and 5G. They

On the positive side, these frustrations can become obsolete.

are looking to shut down these older networks – known as

It’s only a matter of time before these older systems are no

being ‘sunset’ – and are trying to figure out how to support

longer available, as operators begin to switch them off to free

an evolution without compromising the customer experience,

up spectrum for 4G and 5G. This, however, puts the onus on

reliability, and control that retailers demand. Some operators

retailers to switch from 2G and 3G infrastructure.

have deployed Narrowband IoT Technologies, specifically LTE-M and NB-IOT, to replace the older networks to continue to service the Logistics segment. However, the use of LTE-M and NB-IOT is fragmented across the globe. Logistics companies consider their options Faced with the inevitable loss of older networks, logistics companies must utilise the best form of connectivity available. They will need to make a bet on what technology they need to help them meet expectation. The options available are:

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•• Unlicensed spectrum: although this is a cheap option,

Next, the company must consider the price of operation versus

the amount of spectrum that is available is very small—only

the quality of service and security needed. Each country may have

a few bands. As many users are competing for use, there’s

a different standard for connectivity and a key objective must be

greater potential for interference and unreliable connectivity

to maintain a standard of service regardless of geography.

•• Narrowband IoT: this is an affordable, standards-based low

New solutions spanning multiple operators will emerge for the

power wide area (LPWA) technology to enable a wide range

logistics market. Companies wishing to navigate these offerings

of new IoT devices and services. Devices can connect to an IoT

may consider working with an independent partner to understand

platform, allowing the company to see data in real time. This

which solution would work well for their business needs.

data can be transmitted over newer networks, such as 5G Preparation is key •• 4G networks: although widely available, access can

It’s a matter of when, not if, 2G and 3G networks will be shut down.

be expensive and logistics companies may not need all

Maintaining a high level of service while making the shift to newer

functionality that 4G offers

networks is key; logistics operators cannot afford to have a dip in service or productivity as it relates to tracking and delivery times.

Making this decision can be a challenging, yet critical part of planning. Firstly, a full assessment of the data volumes and

Working with a trusted partner will help to ensure they have

number of devices needed must be completed, taking into

the most cost-effective solution to maintain their outputs and

consideration how each device will be powered.

customer service during the migration. In this way, logistics companies will be prepared for the major connectivity shift, ultimately helping to future-proof their business. Dan Klaeren, Senior Product Management Director, Syniverse

SUNSET ON THE HORIZON

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EXHIBITIONS & EVENTS Opportunities to network and promote your services. Related topics Conferences Expositions Networking

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EXHIBITIONS & EVENTS NEWS

INTERMODAL ASIA 2020 12 MAY 2020

WILL NOW TAKE PLACE ON MARCH 16–18, 2021

nforma Markets—after consultation with its joint venture

All exhibition bookings and visitor pre-registrations for Intermodal

partners the China Container Industry Association

Asia 2020 will be transferred automatically to the new dates and

(CCIA)—has made the decision to postpone Intermodal

our aim is to facilitate a smooth transition for all parties.

Asia until 2021. As part of Intermodal's ongoing commitment to the industry

This has been a difficult and complex decision to make. In

we are launching a programme of digital content on the

January, we chose to reschedule Intermodal Asia to July but the

dates Intermodal Asia was originally scheduled to take place,

spread of Covid-19 to locations outside of China along with the

14 –16 July 2020. 'Intermodal Digital Insights' will deliver a

travel restrictions that are currently in place means hosting the

series of 60-minute webinars covering the most important

event at this time is no longer viable. The health and wellbeing

developments and innovations within the container shipping

of our visitors, speakers and exhibitors is of paramount concern.

and intermodal sector to ensure you can remain on top of

Given the challenges that we are facing we firmly believe that

this rapidly changing industry.

rescheduling Intermodal Asia will provide the best possible platform for the container shipping community in Asia to connect and do business. I would like to apologise for any inconvenience and disruption to our visitors' and exhibitors' schedules and I hope they will join us in October for Intermodal Europe 2020, and in Shanghai in March 2021 for Intermodal Asia. Rob Fisher, Group Director, Intermodal Asia

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EXHIBITIONS & EVENTS NEWS

1 MAY 2020

ENTRIES OPEN FOR

FTA’S LOGISTICS AWARDS 2020 – DON’T MISS OUT!

ntries to FTA’s annual Logistics Awards, sponsored by

Also sponsored by Brigade Electronics and FTA Recovery, the awards

Port of Dover, are now open and with submissions already

will be presented at a celebratory reception and gala dinner at the

flooding in, the business group is urging anyone wishing to

Park Plaza Westminster Bridge, London on 10 December 2020.

apply to submit their application now to be considered for one of the logistics industry’s most prestigious awards. FTA’s annual celebration

The logistics industry is vital for keeping the nation supplied

is the only awards by the industry for the industry and is one of the

with essential goods – from stocking supermarket shelves

biggest events in the logistics calendar.

with food, to supplying critical services such as the NHS with medicines and providing businesses with important materials and

The awards celebrate the companies and individuals that have made

components. Whatever challenges we may face, we all have a

a significant contribution to the logistics and supply chain industry

major role to play in keeping the supply chain flowing seamlessly.

through their dedication, innovation and diligence during the past

That has never been more apparent than now, as we tackle the

12 months. The deadline for applications is midday 12 June 2020.

Covid-19 crisis together with professionalism and optimism. This is why these awards are so pertinent this year in recognising the

While this year is shaping up to be one of the most challenging

achievement of our industry – the Port of Dover is proud to be

the logistics industry has ever faced, difficult times inspire creativity,

headline sponsor.

resilience and innovation. I am so impressed with how the sector has

Doug Bannister, Chief Executive, Port of Dover

faced its battles head on over the past few months and I believe this strength should be recognised and rewarded by the wider world.

The FTA Lifetime Achievement Award will be presented to an

Now in their fourth year, FTA’s Logistics Awards are a chance to

individual for services to logistics and is nominated by the FTA Board.

celebrate the dedication and hard work of an industry determined to keep the UK trading against all odds; I encourage everyone to submit

For more information on the criteria for each award, and the

their applications to be considered for an award – don’t miss out!

application process, please visit fta.co.uk/logistics20

David Wells, Chief Executive, FTA

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WANT TO KNOW MORE? Further information can be found at fta.co.uk

THE FOLLOWING CATEGORIES ARE OPEN FOR SUBMISSIONS: •• Most Innovative Company of the Year •• Most Innovative Product of the Year (open to all) •• Road Freight Operator of the Year •• Rail Freight Operator of the Year •• Air Business Operator of the Year •• Water Business of the Year

ABOUT FTA FTA is one of the UK’s leading business organisations,

•• International Shipper of the Year (for manufacturers or their logistics partner)

representing logistics businesses which are vital to keeping the UK trading, and the more than seven million people directly employed in the making, selling and moving of

•• Public Services Operator of the Year

goods.  With Brexit, new technology and other disruptive forces driving change in the way goods move across borders

•• Van Operator of the Year

and through the supply chain, logistics has never been more important to UK plc. FTA supports, shapes and stands up

•• Logistics Partner of the Year (consultants, recruitment, technology, services)

for safe and efficient logistics, and is the only business group which represents the whole industry, with members from the road, rail, sea and air industries, as well as the buyers of

•• Diversity Champion of the Year

freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.

•• Rising Star of the Year

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EXHIBITIONS & EVENTS NEWS

13 MAY 2020

LOGISTICS STAFF IN UK & IRELAND BUOYED WITH

PALLETWAYS’ PLATINUM WIN

ollowing a challenging and unprecedented few months,

A Salvatori & Sons Ltd in Aylesbury

staff at logistics companies across the UK and Ireland have

AET Transport

received a much-needed boost, having received a Platinum

Caledonian Logistics in Kintore, Aberdeenshire

Club award from Imperial’s Palletways in recognition of their

Cammack Transport Ltd in Winsford, Cheshire

company’s operational excellence.

Cobley Transport in Leicester Cross Country Carriers in Bury St Edmunds

The businesses which are part and members of Palletways – Europe’s

Frederick R Miller Ltd in Surrey

largest and fastest growing express palletised freight network, and

Frenni Transport in Pembrokeshire

also part of the Imperial Group – are part of an elite collective of

Glendale Transport UK Ltd in South Shields

just 23 firms that have received a Platinum award for operational

Gwynedd Shipping Logistics Ltd in Holyhead

excellence. Teams have been recognised after demonstrating their

Ketra Logistics Ltd in London

ability to deliver the highest level of service to the network and

MCL Logistics in Newport

their customers throughout the previous year. Winners include...

Palletways Cardiff Palletways Edinburgh Palletways Glasgow Palletways London Pauline Edwards Transport in Leicester Polarkold Distribution (Ferryspeed) in Portsmouth SK Distribution in Buxton Sovereign Transport Services Ltd in Knowsley SMA Worldwide in Kings Langley Transvalair (UK) Ltd in Bristol Transland International in Dublin

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Our Platinum award recognises the very best companies within Palletways’ UK network and is only presented to those members

ABOUT PALLETWAYS

that excel in the service delivery field. As part of the global Imperial

Palletways is a subsidiary of Imperial Logistics International

business, we place the highest importance on service excellence

– the international division of Imperial. Founded in the UK

who have delivered consistently high levels over the past year. The

in 1994, Palletways provides express delivery of palletised

strong performance of our network members throughout the

freight, and is Europe’s leading pallet network with more

UK, Ireland and our growing European system is a fundamental

depots and greater volumes than any other operator.

market differentiator and enables Palletways to support Imperial’s

Palletways handles over 45,000 pallets daily: the equivalent

overall ambitions to become a major global logistics player with

of one pallet every two seconds.

multifaceted services and competencies across many geographies. Following a tough few months, these awards will undoubtedly come

Since its launch, Palletways has developed a strategic

as welcome news to these hard-working teams and I’m pleased they

network of more than 400 depots and 20 hubs, covering

have received the recognition they so rightly deserve.

24 European countries: Austria, Belgium, Bulgaria, Czech

Rob Gittins, Managing Director, Palletways UK

Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands,

Imperial Logistics International is one of three divisions of Imperial,

Norway, Poland, Portugal, Republic of Ireland, Romania,

alongside the South Africa and African Regions divisions. Imperial

Spain, Slovakia, Sweden and the United Kingdom.

Logistics International has its headquarters in Duisburg, Germany (in the federal state of North Rhine-Westphalia) and is responsible for all the group logistics activities outside Africa. The International division employs more than 9,000 people at 170 business locations. Its transport operations range from freight forwarding to barge operations, road freight and even palletised express freight. It also provides 3PL/4PL services. FORWARDER magazine

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CUSTOMS CLEARANCE

Documented permission to pass that a national customs authority grants to imported/exported goods so that they can enter/leave the country. Related topics Bonded warehousing Customs brokerage Duties & taxes

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CUSTOMS CLEARANCE

NEWS

NEW CUSTOMS HOUSE BROKERAGE SERVICES 5 MAY 2020

ENHANCE DACHSER MEXICO OFFERINGS

achser de México S.A. de C.V. (Dachser Mexico), a

In fact, customers in Mexico, Latin America and other regions will

subsidiary of Dachser – a global provider of logistics

enjoy benefits such as:

solutions, announces the addition of customs house

brokerage (CHB) services to its capabilities portfolio.

•• Single point-of-contact •• Simplified shipment management processing

Understanding and complying with customs rules and regulations

•• Complete documentation management

can be a difficult process. Navigating this process can be a hassle

•• Specialization in customs clearance by specific sectors

for businesses involved in international trade. However, with the

•• Guidance on national and international customs regulations

launch of its new CHB services, Dachser Mexico enables seamless,

•• National coverage (21 ports of entry)

‘interruption-free’ shipping; offering the depth of customs brokerage

•• International trade consulting

expertise and resources required to provide consistent, reliable and

•• Global logistics network access

flexible service.

•• Customized “interlocking” integrated solutions •• Centralized billing

To minimize the challenges of customs compliance, Dachser Mexico offers customs brokerage support at 21 relevant ports in the

We have built a team whose primary focus will be to strengthen

country with specialized staff, systems and standard operational

our best-in-class customs house brokerage and trade compliance

procedures. Supporting businesses of any size and sector, this new

services. This will enable efficient and faster customs management

service will greatly improve the effectiveness of customs clearance,

and allow us to further bolster our Dachser Mexico operations.

trade management and global logistics. It will also help facilitate

This solution offers our customers enhanced transparency and more

informed decision making, identify cost-savings opportunities and

control over their own international commerce processes.

simplify customs processing for our customers.

Edgardo Hamon, General Director, Dachser Mexico

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WANT TO KNOW MORE? Further information can be found at dachser.com.mx

The aim is to help customers ease their way through many of the

Businesses are always looking for cost-effective solutions without

complexities of international trade, thereby ensuring the highest

losing reliability. With the addition of our new CHB services at

level of service. Dachser Mexico’s personalized, detailed and

Dachser Mexico, we are showing our commitment to helping

process-oriented approach to clearance and customs compliance is

customers take advantage of their global commerce opportunities,

designed to give our customers the peace of mind that their needs

adds Hamon.

are being met. As a global provider of logistics solutions, it is essential to offer a

ABOUT DACHSER DE MÉXICO

robust range of services and solutions that address our customers’

Since 2006, Dachser de México S.A. de C.V. (Dachser

international trade and business requirements. It is no longer

México) provides customers and businesses in México with

adequate to simply offer reasonable rates, but we must also generate

a broad portfolio of transportation and logistics services.

value-added solutions that give our customers a competitive edge.

Headquartered in México City with over 156 employees,

Our CHB service does just that by ensuring compliance while

Dachser México has a proven record in seamless air and

simultaneously minimizing service disruption,

sea transportation and supply chain solutions supporting a

says Hamon.

wide range of commercial and industrial markets. As part Dachser Mexico’s CHB service is available to customers shipping

of Dachser’s global network, it leverages the intelligent

in or out of the country. Further, customers will be able to fully

combination of transport and logistics competencies

leverage Dachser’s wide breadth of products and services within its

throughout its extensive infrastructure. Therefore, Dachser

air, maritime, terrestrial, warehousing and global customs network

México can achieve the best possible process mix to deliver

– providing even more value.

superior door-to-door transport and logistics solutions to customers and businesses in México.

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CUSTOMS CLEARANCE

NEWS

6 APRIL 2020

EU’S GNSS AGENCY LEVERAGES

SIXFOLD’S CROSSBORDER TRANSPORT EXPERTISE TO DEVELOP GALILEO GREEN LANE APP

eading shipment visibility provider Sixfold, application

critical borders. Location data generated at the border can also be

development specialists FoxCom and consulting firm

combined with a geo-tagged photo to provide additional information.

SpaceTec Partners today jointly announce their participation

The solution relies on European GNSS services and infrastructure

in the Galileo Green Lane initiative led by the European Global

and demonstrates the resourcefulness of Galileo in crisis situations.

Navigation Satellite Systems Agency (GSA), the provider of the European Navigation System Galileo.

Through Galileo Green Lane, Europe’s logistics industry gains access to a real-time overview of border traffic hold-ups, built on the foundation of

As a result of the COVID-19 pandemic, the European Commission

Sixfold’s COVID-19 map. As part of its growing role within Europe’s supply

requested Member States to designate TEN-T border-crossing

chains, Sixfold took the initiative in mid-March 2020 to provide supply

points as ‘Green Lane’ border crossings, with the expectation that

chains, retailers and shippers with a free live border crossing map which

these border crossings, including any checks, should not exceed 15

is updated in real-time. The map enables shippers to better understand

minutes on internal land borders. Galileo Green Lane will support

the expected delays in receiving shipments as a result of the increasing

the management of transit across borders, relieving the pressure of

number of border checks due to the COVID-19 crisis. Over 500,000

handling goods and allowing the quick passage of critical goods such

logistics professionals across Europe have since used the border map

as Personal Protective Equipment (PPE) including COVID- resistant

to better plan their transport routes to avoid lengthy delays at borders.

theatre gowns and masks. Sixfold, a leading European real-time transport visibility platform, is Galileo Green Lane aims to provide transparency to border

also the exclusive provider of such data for Transporeon, Europe’s

authorities and freight transporters on the border crossing times

largest transport network. Integrating its real-time transportation

at Trans-European Transport Network (TEN-T) border points. It

data and advanced visibility platform into the Galileo Green Lane

leverages the positioning accuracy of the Galileo navigation system

app forms an integral part of the EU’s response to outbreaks of the

to locate incoming vehicles in a defined geo-fenced area surrounding

COVID-19 disease.

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WANT TO KNOW MORE? Further information can be found at sixfold.com

ABOUT SIXFOLD

ABOUT SPACETEC

Sixfold is one of Europe’s leading real-time logistics visibility

SpaceTec Partners is a specialized space-industry consultancy.

platforms for the supply chain. Shippers and carriers seamlessly

SpaceTec Partners assists its clients with management

integrate their transport management systems with the Sixfold

consulting, market development and innovation advisory

visibility platform to know where their shipments are and when

services for the space and space applications domain.

they will arrive with minimal manual work from either of the

SpaceTec Partners advise venture capital firms and provides

parties. The platform aggregates data from all telematics systems

business coaching for start-ups. Visit www.spacetec.partners

into one data stream giving true end-to-end visibility of shipments. The Sixfold platform has powerful AI capabilities and singularly predicts delays and provides proactive alerts on any shipment delays. Up to 500 million euros worth of goods are monitored

ABOUT FOXCOM

by Europe’s supply chains each day using the Sixfold platform

Based in Prague, FoxCom was established in 1995 with a mission

enabling customers and shippers to gain business advantage and

to develop internet, intranet and server-based applications using

to better plan operations. Sixfold supports customers in more

scalable and robust technologies. The firm provides services for

than 25 European languages and data distributed on its platform

European and global companies including Germany, Switzerland,

is totally secure and GDPR compliant.

USA, Austria and Great Britain. FoxCom has successfully developed more than 1,100 projects and co-operates with many companies as developers and as consultants. Visit www.foxcom.cz

The Galileo Green Lane mobile app itself was developed by FoxCom, a leading-edge software architecture and development studio focused on analysis, architecture, implementation, integration,

Sixfold has grown rapidly over the last couple of months and is

deployment and maintenance of database driven software. Based in

now the real-time visibility provider-of-choice for shippers, logistics

Prague near the GSA’s headquarters, FoxCom took on the challenge

service providers and carriers. Building upon that momentum, we

of rapidly prototyping and developing an app solution tailored for

decided at the outset of the COVID-19 crisis to utilize our market-

freight transporters and border officials.

leading visibility platform to help all in Europe’s supply-chains to better manage delays in crossing borders. Clearly, we are delighted

FoxCom and Sixfold were brought together by the specialized

to collaborate with the GSA and the European Commission to serve

consultancy firm SpaceTec Partners who oversaw the coordination and

even larger audiences.

operational management of this dynamic project.

Wolfgang Wörner, CEO, Sixfold

The combination

of Galileo Green Lane data and Sixfold’s real-time visibility platform is a powerful tool for logistics companies to better understand delays being

The Galileo Green Lane app is an excellent example of how

experienced by trucks at European border crossings. In these troubled

Galileo is enabling young European smart companies to produce

times, the app should become a stalwart tool of supply chains.

innovative apps that tackle global challenges.

Rainer Horn, Managing Partner, SpaceTec Partners

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How businesses can proﬁt from a dedicated Customs specialist

Thomas Holton, Customs Director at Gerlach UK outlines the top 5 beneﬁts for working with a customs service provider and shares helpful insights. The recent attention around Brexit has brought Customs to the fore front of everyone’s mind and as the head of Gerlach Customs Services in the UK I have been inundated with Customs support requests from small single traders to billion pound multinational companies. These conversations always start with a discussion around Brexit and how they minimise logistical delays of product to keep the supply chain moving. At Gerlach, I think we perhaps handle such requests in a different way to most. As we are the largest neutral Customs service provider in Europe and because of our span and coverage we do not just offer to mitigate Brexit risk in the UK but are able to offer a single solution to mitigate a company’s Brexit risk for all of their trade in all of the European countries. Our ability to offer a one stop solution for Customs for Brexit has raised some questions from our Customers around capability and capacity “if you can do this for Brexit can you do it for our rest of world imports/exports?” and our simple answer to this, is yes.

So what are the beneﬁts of using one Customs broker to handle all imports and exports, why should you look to use a dedicated Customs specialist?

There are many benefits of having one single Customs broker and I think although not an exhaustive list some of the most important ones are: 1. You have a single point of contact to understand the status of all of your shipments regardless of who is carrying them, the benefit being audits are made easier to track. 2. By reducing the amount of companies completing entries you reduce the possibility of variance in your process which reduces risk (different companies complete formalities in different ways with different systems). It also means that the broker will become more familiar with your products and processes and can therefore identify anomalies more easily. 3. You are able to negotiate a more competitive rate for clearance; increased volume normally means decreased rates. With this in mind you will also only receive one set of invoices for your Customs formalities, which is beneficial for accounts but also in understanding your TCO (total cost of ownership). 4. You only need one set of SOP’s (standard Operating Procedures) and one set of KPI’s (Key Performance Indicators). 5. Integrating with your systems, should you currently or at any point in the future want any data interfaced (either way); this would only need to be done once.

FORWARDER magazine ISSUE53 138gerlach-customs.com

27 countries

170 ofﬁces

750 customs experts

What do I see as the benefits of using a dedicated and specialist Customs Broker? • One of the main benefits is the knowledge and experience; a specialist Customs brokerage firm will employee highly experienced people and is able to call on their experience and skills to help improve both internal and customer processes. • Another significant benefit is the impartiality; a specialised Customs brokerage focuses solely on Compliance and Customs regulations. They ensure that your goods are free to move when you need them. They do not get involved with your company’s decision on who and how you want to move your product, only that it is done in a compliant way. • Specialist brokers, tend to have large teams so this means that your goods are never held up in the event of absence or in holiday season.

Where does Gerlach stand out against all others offering Customs services? The Gerlach brand is synonymous with quality and Customs compliance. The company was founded over 100 years ago and has continued to go from strength to strength. Gerlach has grown to in excess of 750 Customs experts, specialising in Brokerage and Consultancy. We pride ourselves on employing only the highest calibre of staff who are able to help you improve compliance, reduce risk and where possible cost in your processes. We have a very strong and established Customs brokerage network and we are now growing it even further and developing capabilities to support with wider Customs Consultancy. This year alone we have supported businesses with internal awareness trainings, process creation and documentation and have guided multiple companies through the challenges and changes required to gain AEO accreditation as well as various other authorisations.

Customs. Simply cleared.

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INDUSTRY SERVICES

Organisations and bodies that provide essential support to the freight and logistics industries. Related topics Warehousing Insurance & legal Vehicles & equipment

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NEWS

A SAFE RETURN TO THE OFFICE 6 MAY 2020

...UK FREIGHT ASSOCIATION OFFERS GUIDANCE AS THEY PREPARE FOR BUSINESS LIFE AFTER LOCKDOWN

he trade association that is the voice of the UK freight

The guidance blueprint outlines what should be reviewed, such as

forwarding industry reports that it is receiving many

cargo handling procedures, the provision of PPE, and a â&#x20AC;&#x2DC;staggeredâ&#x20AC;&#x2122;

enquiries from members regarding what steps they should

start-up of business depending on how premises can function under

be taking in order to facilitate their return to work once the current

social distancing and office layouts.

lockdown restrictions are eased by the Government. It is likely that the post-lockdown situation will be an evolving

In response, the British International Freight Association (BIFA)

picture and it is important that companies monitor staff feedback

has published a guidance blueprint, whilst its members await the

and ongoing government advice/regulation to adjust their initial

government's instructions in respect of the relaxation of existing

policies and procedures as applicable. Any procedural changes will

lockdown rules.

have to be promptly advised to staff and implementation monitored. We obviously wish all our members a successful return to work and

BIFA says that whilst it was difficult to provide precise answers

will assist wherever we can. Salutary lessons can be learned from

because there are numerous variables to consider, it has outlined a

recent experiences, and all seem to agree that greater resilience and

series of measures its member companies should consider.

flexibility will have to be built into business processes, and there will have to be new realities about areas such as credit control

It says that the safe return of all staff to work must be the primary

procedures and the level of cash reserves held by businesses.

concern of all employers, but also acknowledges that there may be

Robert Keen, Director General, BIFA

some preliminary concerns. The advisory document can be viewed at bifa.org/media/4463787/returning-to-work-01052020.pdf

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INDUSTRY SERVICES

NEWS

CASHFLOW CRUNCH TO CAUSE CHAOS 6 MAY 2020

FOR LOGISTICS IF CBILS ISN’T SORTED

he government’s Coronavirus Business Interruption Loan

On 2 April, Chancellor Rishi Sunak MP announced changes to the

Scheme (CBILS) is still failing to protect businesses from

government’s Corona Business Interruption Loan Scheme (CBILS),

across the logistics sector from financial calamity, claims

vowing to take 'all action necessary' to make sure government

leading business organisation FTA, thanks to the failure of those

backed loans were benefitting businesses as planned. But as Mr

implementing the scheme to speed decision-making and process

Wells continues, rather than taking 'all action necessary', in the

applications in good time. And, as David Wells, Chief Executive of

opinion of FTA’s members, Mr Sunak is simply not doing enough to

FTA explains, June will be 'crunch time' for the future of the industry

support logistics operators who are facing financial ruin because of

which has kept Britain trading throughout the COVID-19 crisis:

the lockdown:

Lenders continue to stall on making decisions on applications for the

This delay to CBILS approvals is going to get very serious very

loans which are intended to keep our sector afloat, yet government has

soon and is already too late for some. The scheme simply is not

so far failed to deliver on its promise to push decision making along. In

working for the vast majority of our members who are looking

the meantime, logistics businesses are now starting to face emerging

to it for vital business support. Lenders are failing to process

holes in their cash flows caused by a lack of billable work from April,

applications for financial support from stricken businesses quickly

when the crisis really took hold. The work that disappeared in April

enough. The overall application process needs to be much faster,

would be due for payment from mid-May onwards, and that’s when

and more transparent, to ensure the necessary funding reaches

the real cashflow crunch will hit. Without successful loan payments

the businesses that we all rely on to deliver vital goods 24/7. And

from CBILS to bridge the gap between lockdown and the restart

whilst the creation of Bounce Back loans, announced last week

of activity, many logistics businesses will simply stop trading. FTA’s

after intense lobbying from FTA, will help the very smallest logistics

weekly research of the whole industry shows that almost a fifth of our

businesses, it still leaves thousands with no alternative to CBILS for

members are in danger of financial collapse within eight weeks, but

averting their impending cash flow crunch. The banks are clearly

only 5% have been successful with their CBILS applications. The survey

still getting in the way of the application process for CBILS, either

also reveals that over a third of logistics SMEs are stuck in banking

because they will not accept any risk, or because their processes

purgatory, either not eligible, unsuccessful, still awaiting a decision, or

are taking up too much time, which prevents logistics operators

in need of more information. The government needs to step in now

from even making a CBILS claim.

and free up the application process for CBILS to ensure the future stability of the industry that powers all of the UK’s economy.

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WANT TO KNOW MORE? Further information can be found at paycargocap.com

he Fintech company, a sister company of online payment

More than 2,000 transportation-related Vendors in North America

platform PayCargo is supporting transportation firms and

accept payments via PayCargo’s online portal.

cargo owners to manage their cash flow Freight costs, along with shipping routes, timetables, and

Coral Gables, Florida, USA, Wednesday May 6th, 2020 - PayCargo

specialized cargo handling are standard ways for shipping lines and

Capital, a sister company of online payment platform PayCargo, has

airlines to differentiate themselves. Extending credit to customers

seen a rise in demand for its short-term credit facility during the

has also been a common practice for transportation companies. The

Covid-19 pandemic.

extension of credit by the ocean shipping lines and airlines is often misunderstood and fraught with issues and costs.

Transportation companies and cargo owners who are customers of PayCargo in North America can apply for credit of between

Under the facility, PayCargo Capital pays all freight charges up front,

USD25,000 to USD2,500,000 for a 15 to 30-day period.

reclaiming the appropriate funds electronically from the PayCargo customer in the agreed timeframe. PayCargo Capital customers

The relevancy of PayCargo Capital has grown since the start

receive all the expedited cargo-release benefits of PayCargo, while

of the Covid-19 pandemic, as managing cash flow and paying for

deferring their Vendor payments to better manage their cash flow

daily transportation and related invoices can prove difficult. Ocean

and working capital.

shipping lines and cargo airlines have enormous amounts of capital tied up in artificial loans to customers. Philip Philliou, CEO, PayCargo Capital

ABOUT PAYCARGO PayCargo is the number-one financial platform for moving money

The credit facility is being used by PayCargo customers from across the

and vital remittance information between Payers and Vendors.

supply chain, to pay for ocean, airfreight, cross border freight, warehouse

PayCargo’s online solution allows you to move cargo quicker and

and Customs fees, and other transportation-related expenses.

reduce payment costs more than any other platform available.

PAYCARGO CAPITAL’S UPTICK IN DEMAND 6 MAY 2020

TO HELP KEEP SUPPLY CHAINS MOVING DURING COVID-19 PANDEMIC FORWARDER magazine

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INDUSTRY SERVICES

NEWS

MIND THE GAP! 6 MAY 2020

IN YOUR RETURN-TO-WORK STRATEGY

hile the UK remains in lockdown to limit the

To assist logistics businesses of all sizes to return to work safely

spread of COVID-19, government ministers are

and effectively after the COVID-19 crisis, FTA’s Supply Chain

preparing to issue their 'back to work' plans to

Consultancy has launched a new independent strategic business

restart the economy. And according to FTA, the business group

review process, which aims to identify areas which fail to comply

which represents the logistics industry, these plans will create both

with new health and safety legislation and spot bottlenecks and

opportunity and risk for businesses keen to comply with new safe

weaknesses in supply chains.

working regulations and get their complex supply chains re-started or re-energised to cope with growing demand.

Using online meetings, a comprehensive survey and a series of one-to-one interviews, all backed by FTA’s years of expertise from

As Paul Wilson of FTA’s Supply Chain Consultancy team explains,

across the sector, the new independent assessments will ensure

successful re-starting and scaling-up of operations will rely on a

operators and their people can have the confidence and independent

number of dependencies in other parts of the supply chain, meaning

verification that warehouse and handling activities are as good as

that successful strategies are therefore likely to depend on the

they can be, that they are compliant with new government rules,

weakest link in the chain:

and will provide identification of gaps in the operational process. The reviews will cover all areas of operation from inbound and outbound

Many businesses have started to create and implement their own

flows of goods, to the use of PPE, operating processes and staff

strategies for returning to work. In addition, complex supply chains

support systems. The success of any return to work depends on

that have been idle will need to be re-started, and those that have

operational weaknesses being identified and eradicated, or at least

been running will need to be re-energised and refocused to cope

minimised. Bear in mind, too, that the whole economy scaling back

with growing demand. But how many businesses have considered the

up at the same time will create potential bottlenecks that may delay

interdependencies on which their supply chains rely, and considered

or derail the plan – such as increasing carrier volume, demands

the impact which outside forces could have on a successful return

on the workforce, catching up with postponed tests or PMIs for

to ‘normal’ working? Evolving government health and safety advice

vehicles and specialist equipment. Our experienced consultants can

for the workplace is liable to change working patterns for logistics

help you review or create an appropriate Back to Business strategy,

businesses around the world, but how many of us have taken these

and the plans to execute them while also helping you to identify key

changes into consideration when scoping what the ‘new normal’

risks, resources and mitigations to keep your organisation on track.

could look like in operational terms.

With a likely insistence from government that a full workplace risk assessment will be required before any restart is possible, using an independent, well respected body like FTA to conduct compulsory

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WANT TO KNOW MORE? Further information can be found at fta.co.uk

ABOUT FTA FTA is one of the UK’s leading business groups, representing the logistics industry, which is vital to keeping the UK trading, and more than seven million people directly employed in the making, selling and moving of goods. With Covid-19, Brexit, new technology and other disruptive forces driving change in the way goods move across borders and through the supply chain, reviews, employers can reassure staff that working practices

logistics has never been more important to UK plc. FTA supports,

including social distancing are safe and compliant, and that business

shapes and stands up for safe and efficient logistics, and is the

continuity plans are robust. Employees want to be confident that

only business group which represents the whole industry, with

everything possible has been done to protect their safety in these

members from the road, rail, sea and air industries, as well as the

uncertain times – we believe FTA’s reviews will provide this, right

buyers of freight services such as retailers and manufacturers

across the supply chain.

whose businesses depend on the efficient movement of goods. For more information about the organisation and its work, including

To find out more about the FTA’s new Back to Work Strategic

its ground-breaking research into the impacts of COVID-19 on

reviews, or for a free confidential discussion with the team, please visit

the whole supply chain, please visit www.fta.co.uk

fta.co.uk/coronavirus/covid-19-strategic-supply-chain-review FORWARDER magazine

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INDUSTRY SERVICES

NEWS

KEY WORKERS & THEIR WORK MUST AFTER REMAIN ‘KEY’COVID-19 A 21 MAY 2020

t the start of the COVID-19 crisis, politicians were quick to

As Ms Chapman continues, FTA is well aware of the pressures on

acknowledge the key role that logistics workers play in the

administrators to maintain improvements in air quality and road

ongoing health of our economy. Yet as businesses start to

access for all, but is questioning the timing of the reintroduction of

re-open after lockdown, FTA, the business group representing the

these schemes, and the motivations behind them;

logistics sector, is concerned that this recognition of the industry’s role has been forgotten for the sake of political expediency.

We appreciate the need to ensure access for all to the capital’s

roads, and to other conurbations across the country, but these It is often said that a week is a long time in politics, in which case the

reintroductions of charging schemes seem to have come in too

eight weeks of lockdown is an eternity. And it appears that politicians at

soon. In our opinion, freight should be exempt from schemes such

a national and local level have all forgotten the vital role which logistics

as the Congestion Charge, and should certainly not be fighting

workers have played in keeping our cities and businesses stocked with

above inflation price increases brought in at the eleventh hour

everything they need. The latest round of punitive taxes, re-imposed

– there is little alternative to road access to supply the capital

with little or no notice on those working hard to keep the country

and other big cities with the products and services its businesses

trading, totally ignore the work of our sector, and feel like a sucker

need to kickstart their recovery. This is simply a stealth tax on

punch to businesses which have themselves felt the impact of the

those who only weeks ago were deemed ‘essential’ to the country’s

outbreak on their trading performance. Rather than reintroducing the

recovery – how quickly they forget.

London Lorry Control Scheme and putting the London Congestion Charge back into action overnight, at an inflated price and for longer

FTA has written to Sadiq Khan to express the disappointment of

hours, surely our politicians should be working to assist the businesses

its members at the reintroduction and extension of the London

in their area to continue working as the economy cranks back to life?

Congestion Charge but has yet to receive a response.

With reduced access to road space, thanks to increased parking and cycling allocations in major cities such as London, and condensed hours in which to deliver, as charging zones are extended in time and area, now is the time to be helping logistics operators to get back on their feet by providing the access they need without the fear of excessive taxation. Natalie Chapman, Head of Urban Policy, FTA

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INDUSTRY SERVICES

NEWS

11 MAY 2020

PRACTICUS SEES 35% RISE IN USE OF

‘ASK THE COMMUNITY’

SERVICE, HAVING OFFERED IT FOR FREE

he change management business, Practicus, has seen a 35%

We have seen a marked increase over the last two months in

increase in usage of its confidential ‘Ask the Community’

clients tapping into the knowhow that sits within our Community.

Service…having offered it for free during the Covid-19 crisis.

It’s a simple model, we spend time exploring their business problem in confidence and then we set them up with a Subject Matter

Practicus, whose purpose is to help people navigate change, has

Expert, or team, who’s already solved that problem elsewhere.

built up a Community of some 500 Change Subject Matter Experts

The expertise within our Community cuts across Strategy, Ops

over the last 16 years – handpicked and vetted from a network of

Efficiency, Data, Behaviour & Culture and Digital/Technology. The

approximately 50,000.

area of greatest interest over the last two months has been digital, but also workforce analytics and data.

Its clients are accessing independent knowledge and hindsight

Darren Tolhurst, CEO, Practicus

from this community on how to solve specific business problems and challenges.

Practicus hasn’t been charging for this ‘Ask the Community’ service, as Tolhurst explains:

It’s about Business Karma. The

more people we help solve problems during this challenging period, the better positioned we will be to support our clients as we all emerge from this turmoil. And frankly, it’s just the right thing to do. If you can help people avoid making costly mistakes by giving them access to the hindsight and wisdom of others, then everyone in that chain is enriched. Those using this discreet service include household names from sectors including charity, healthcare, insurance and retail.

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WANT TO KNOW MORE? Further information can be found at practicus.com

ABOUT PRACTICUS We support individuals and organisations as they journey The content of this service is strictly confidential, but subjects

through change. Our intention is to become the leading –

covered vary widely, from systems procurement to workforce

and most trusted – change partner. We provide a range of

engagement and from setting up a Programme Office to delivering

services from consulting to resource augmentation, to events

Agile transformation.

and discovery workshops. Practicus is based in the UK and was established in 2004. It has people on site with over 100

Many clients don’t wish to publicise their problems or challenges (hence

clients in the UK and mainland Europe and is headquartered

the confidentiality), but one Strategy Consultant, Tony Cassin-Scott, who

near Reading in Henley-on-Thames and also has offices in

used this discreet service whilst working for an Insurance business said,

London and Bristol.

The client I was engaged by had a very distributed approach to data management which we wanted to bring into the 21st century. Within a couple of days, Practicus had put me in touch with three very relevant people. The insights I got back on the problem I was trying to solve

ABOUT THE PRACTICUS COMMUNITY

were very appropriate because they were real world examples and

Our community comprises some of the most experienced

things which would work in insurance. It was practical advice, not just

change leaders across business strategy, operational

on things to do, but also on things to avoid. I think the independence was

efficiency, culture and behaviour, data and digital technology.

the crux of it…there's no pressure to buy or sell on either party, you

We come together at events and around client assignments

just get an open and honest conversation. I would describe accessing

to offer each other support and advice. Our ONE + MANY

the community like this as a brains trust, a knowledge base that I can

philosophy is that one good person on their own can achieve

delve into, as and when I need it. It enhances my capability, it extends

great things but one good person supported, inspired and

my reach. Knowing that I've actually got a virtual team behind me, that

helped by a community of equally excellent people will

can help with almost any problem is a great feeling, it empowers you

achieve much more. Good people, made better.

because you know you've got that security net beneath you.

FORWARDER magazine

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NEWS

11 MAY 2020

STENN CLOSES NEW

$200m PROGRAMME TO EXPAND DIGITAL FINANCE SERVICES

tenn International, a data and financial technology company

We are pleased to expand upon and strengthen our partnership

that delivers innovative online solutions for buyers and

with the Stenn team. The company is financially strong and rapidly

sellers in the global supply chains, announced today that it

growing, with an eye on innovation both in their capital programmes

has closed a new $200 million financing facility from Crayhill Capital

and service delivery. The Stenn Direct Funding programme bolsters

Management LP (“Crayhill”), a New York-based private credit

Stenn’s market-leading position in international trade finance.

manager and asset-based lender. The facility complements Stenn’s

Josh Eaton, Managing Partner, Crayhill

existing award-winning accounts receivable securitisation programme, which provides financing to companies engaged in international trade.

This new asset-backed programme provides Stenn with considerable incremental financing capacity on a committed basis,

The new programme, Stenn Direct Funding, carries a sizeable

while serving to expand significantly Stenn’s product suite and

accordion feature and is structured to ease access to working capital

jurisdictional reach. The programme itself is highly flexible and

for new and existing clients via Stenn’s online funding technology.

provides Stenn with a scalable and user-friendly direct route to

This new facility will help provide liquidity and cash flow management

market over the long-term.

to global companies affected by the coronavirus pandemic.

Chris Rigby, Global Head of Finance & Capital Markets, Stenn

Founded in 2015, Stenn provides agile financing for international trade across a range of industries, helping to address the $1.5

ABOUT STENN INTERNATIONAL LTD.

trillion 'trade finance gap' identified by the International Chamber

Stenn International Ltd. is a UK-based data and financial

of Commerce as a significant unmet need in global trade financing.

technology company providing flexible financing to companies engaged in cross-border trade. Stenn’s trade finance solutions

We are delighted to deepen our financing partnership with

may be secured and managed online, speeding up access to

Crayhill at a time when companies trading internationally urgently

liquidity for export suppliers while allowing import buyers to

need access to liquidity to resume trade. Stenn is uniquely positioned

purchase on open account terms. These innovative practices

to support its global client base at this time. Our long-term strategy

allow Stenn to finance in sectors and geographic regions

is to expand our client base and global footprint by building scalable

currently underserved in global trade.

digital funding solutions and forging strong relationships with capital partners like Crayhill. Greg Karpovsky, Founder, Stenn

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WANT TO KNOW MORE? Further information can be found at ttclub.com

T Club draws attention to its dedicated Coronavirus webpage,

While the current circumstances facing global supply chains and

including both risk briefings and alerts, as well as a set of

the operators that serve it are truly challenging, TT is providing

Frequently Asked Questions (FAQs)*. The insurer, in line with

carefully considered and pragmatic advice to real issues. As a

key elements of its mission to make the industry safer and more secure,

specialist insurer for the international transport and logistics

is keen to provide commentary on issues that have arisen during the

the Club has a unique insight into the nature and extent of risk

onset of the pandemic. The diverse governmental responses around

exposures. As such, the ability to compile and recommend

the globe have created a variable demand for goods, complex regulatory

mitigating measures in the current circumstances is well-founded.

structures, and significantly changed trade patterns.

In relation to the FAQs, we would welcome enquiries from the industry on issues that maybe of concern.

Among the expanding range of questions dealt with by TT Clubâ&#x20AC;&#x2122;s FAQ

Peregrine Storrs-Fox, Risk Management Director, TT Club

service, cargo abandonment and seafarer welfare at port facilities, a current focus for crew exchanges, are particularly salient. There

Other topics currently covered by the FAQs include: dealing with

is likely to be an increase in the abandonment of low value cargoes

customers whose cargo delivery has been delayed and the proper

in containers, either delayed in transit or for which a market is no

use of force majeure clauses in contracts; protecting key workers

longer available, causing additional headaches for forwarders and

in a responsible way; advice on demurrage and detention charges;

terminals alike. Similarly, amongst the issues faced by ports, many face

comments on the need to alter terms of Standard Terms and

a responsibility for properly protecting all involved in the safe transfer

Conditions (STCs) and bills of lading in order to protect against

of shipsâ&#x20AC;&#x2122; crews, many of whom have had protracted periods at sea.

liabilities; and a responsible approach to any relaxation of safety regulations by government authorities.

ABOUT TT CLUB

Extraordinary circumstances will often require innovative and

TT Club is the established market-leading independent

exceptional practices. At this time, while supply chain stakeholders

provider of mutual insurance and related risk management

strive to maintain their valuable operations effectively, we seek to

services to the international transport and logistics industry.

provide input that supports sound, safe practices, protecting as far as possible against unexpected liabilities,

concluded Storrs-Fox.

* ttclub.com/news-events/coronavirus-guidance

MAINTAINING SUPPLY CHAINS 14 MAY 2020

...TT CLUB SUPPORTS THE INDUSTRY FORWARDER magazine

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NEWS

12 MAY 2020

SWISSTERMINAL LAUNCHES WAREHOUSING OFFER WITH NEW PRODUCT

‘BREAK & MAKE BULK’ S wissterminal AG enters the warehousing market and

The addition of the Break & Make Bulk offer is expected to reduce

expands its role in global supply chains with 'Break & Make

the number of cargo transfers by road, both within Switzerland as

Bulk', a new warehousing offer for general cargo. Beginning

well as to and from the seaports. By offering the option to collect

July 2020, the Swiss expert for inland and intermodal solutions will

goods in Frenkendorf and bundle cargo for transport via road or rail,

launch Break & Make Bulk, integrating comprehensive warehousing

Swissterminal allows customers to reduce their shipping emissions

options for a wide range of freight into its existing terminal, depot

as well as significantly reduce their transport costs. In addition, the

and transport services at its main location in Frenkendorf near Basel.

service enables companies to flexibly react to fluctuations of cargo flows and helps reduce strain on individual storage facilities.

The name Break & Make Bulk offers a clear picture of the new product: Swissterminal breaks down bulk shipments or puts them together. The

Depending on customer requirements, Swissterminal either manages

service includes goods receiving at the warehouse, customs clearance,

the delivery/collection of all customary consumer goods to/from

palletising, X-docking or intermediate storage in the warehouse and

the customer or processes batches directly at the warehouse. Live

transport by truck or train for both imported and exported cargo.

tracking is possible at any time during road or rail transport. By offering extended cut-off times for distribution and order picking

Though intelligent and efficient processes, Swissterminal’s Break &

at the warehouse, Swissterminal optimises the overall shipping

Make Bulk optimises logistics operations. At the heart of this new

process. A high-quality standard, efficient customs clearance and

service is a modern warehouse with integrated rail siding. In addition

short communication channels complete the service.

to daily rail connections to various seaports, regular links to China are available. Furthermore, the warehouse features the standard loading ramps for trucks.

The name of our new product says it all: With this new offer, we break bulk and we make bulk. This means that shippers and freight forwarders benefit from significant cost and emission savings

With this new offer, Swissterminal not only diversifies its portfolio

as well as more flexibility. We are very pleased that we can now

with a warehousing product, but also expands beyond the container

holistically support our customers through an optimised logistics

business into the handling of conventional freight trains. Compared

concept for warehousing, terminal and depot services as well as

to standard containers, conventional freight wagons have a higher

transport services.

capacity, leading to significant new supply chain synergies.

Roman Mayer, CEO, Swissterminal

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WANT TO KNOW MORE? Further information can be found at swissterminal.com

BREAK & MAKE BULK FACTS AND FIGURES •• 22,000 m2 of storage space •• 16,000 euro pallet storage capacity

ABOUT SWISSTERMINAL AG

•• 100 m of integrated rail siding inside the hall

The Swissterminal Group, headquartered in Frenkendorf, is an integrated logistics service provider. Founded in 1972, the

•• Direct rail connection via the terminal Frenkendorf

company is the Swiss market leader for terminal services connected with the handling of overseas containers. As

•• Overall length AGL 1,600 m

an independent interface, Swissterminal operates terminal facilities and depots for combined container transport via

•• 16 truck loading ramps

barge, rail and truck in five locations across Switzerland.

•• Motorway connection to the A2 and A3

In addition to terminal activities, intermodal transport, trading, storage, maintenance and repair, Swissterminal’s

•• Rail connections to north, south, east and west:

service portfolio includes secure cold chain solutions,

Neuss, ports of Rotterdam, Antwerp, Genoa and

customs clearance and warehousing. Since January 2020, the

Rail Hub Milano, which offers further connections

international terminal and logistics company DP World has

to La Spezia, Ravenna, Trieste. In addition,

held a 44% stake in Swissterminal.

connections to the Chinese hubs Xian and Hefei. FORWARDER magazine

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INDUSTRY SERVICES

NEWS Kevin Day, CEO, HPDLendScape

5 MAY 2020

HPDLENDSCAPE ENHANCES SME ACCESS TO

SUPPLY CHAIN FINANCE H PDLendScape, a leading secured lending platform vendor,

interruption loan scheme during COVID-19. At the same time, many

today announces new upgrades to its supply chain finance

smaller businesses, especially in emerging markets, find that they lack

(SCF) solution. The new enhanced solution will make it

the credit rating required to access bank finance, but instead can tap

simpler and faster for lenders to onboard and support buyers and

into security within their supply chains.

suppliers, giving businesses more streamlined access to much needed working capital during the COVID-19 pandemic.

SCF was traditionally seen as a solution for bigger companies with strong and lengthy credit histories. However greater availability of

Bringing together buyers, suppliers and banks that fund the process

digital capabilities are creating opportunities to help SMEs access

onto one platform, HPDLendScape’s SCF solution helps all parties

working capital and driving growth in SCF as a type of finance. In

simplify their operations and mitigate risk more effectively. Suppliers

2018, SCF saw 25% growth in the DACH region alone, and 23% in

can interact with both buyers and funders in real time and increase

the US LATAM region in the second half of 2019.

visibility of accounts receivables, while buyers can create bespoke processes tailored to each supplier.

HPDLendScape’s SCF process will be implemented by the company’s dedicated product team, which oversees factoring, asset-based

As part of the enhanced HPDLendScape SCF solution, new onboarding

finance and SCF services for clients including: Investec, Bank of China,

capabilities enable a fast and efficient KYC process, such as approval

Bibby, Lloyds, ABN Amro, SEB, Santander, Hitachi and Siemens.

hierarchies, and linking out to external APIs for anti-money laundering checks or document signing, much of which lenders historically

We are delighted to announce this new development in our supply

completed manually which slowed down the onboarding process.

chain finance offer. Banks and other lenders have an excellent opportunity

By driving efficiencies in due diligence and compliance processes,

through SCF services to help businesses globally optimise supply chains,

HPDLendScape helps lenders approve more buyers and suppliers

increase cash flow and streamline their operations - this has never been

and increase access to capital for those that need it. In the current

more critical than during the COVID-19 pandemic where supply chains

climate, SMEs and growth businesses in particular, find that maximising

are under intense pressure. Investment in technology and the automation

liquidity to be a challenge. In the UK, for example, growth businesses

of SCF processes is vital in helping lenders efficiently provide the finance

have not found it straightforward to access funding from the business

that businesses need during this pandemic and beyond.

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PROFESSIONAL UK WAREHOUSING SOLUTIONS n Advertise space n Find space n Extensive UK

coverage n All types of warehousing n Handling & order management n Flexible terms n Pay as you go n Leasing advice and support

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FORWARDER magazine

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INDUSTRY SERVICES

NEWS

WANT TO KNOW MORE? Further information can be found at bifa.org

15 MAY 2020

UK FREIGHT FORWARDERS GIVE CAUTIOUS WELCOME TO

GOVERNMENT’S PLANNED INVESTMENT

IN TRANSPORT INFRASTRUCTURE

he British International Freight Association (BIFA) has

We have regularly said that there has been a distinct

given a cautious welcome to the news that the UK

lack of investment in the UK transport infrastructure

Government will commit to invest some £2 billion in the

network over many years. Prior to the lockdown, this lack

UK’s transport infrastructure.

of spending had caused the country’s network of major roads and motorways to become congested, undermining

ABOUT BIFA

the UK’s competitiveness in comparison to its international

The British International Freight Association (BIFA) is the

some £25 billion of investment in the country’s road

trade association for UK-registered companies engaged in

transport infrastructure. Although we expressed our belief

international movement of freight by all modes of transport,

that this did not appear to be additional funding to that

air, road, rail and sea. BIFA has around 1500 corporate

announced by the previous administration, we were pleased

members, known generally as freight forwarders, who

that the announcement offered some clarity on where the

offer a wide range of services within these various modes.

funds would be spent between 2020 and 2025. It would

BIFA represents over 1500 UK companies in the logistics

be interesting to know how much of that investment has

and supply chain management sector. Members of BIFA are

actually been started since September 2019, and on what

organisations engaged in the movement of freight to/from the

schemes. As previously, we can only express our hope that

UK by all modes of transport: air, road, sea and rail. Some

the latest announcement about infrastructure investments

members are also involved in providing customs clearance

is not just talk and we see some spades in the ground.

and other cross border controls.

Robert Keen, Director General, BIFA

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peers. In September 2019, the new government announced

ISSUE53

he latest technology is helping an innovative transport firm

First, mayors, municipalities and transportation agencies must act

not only provide socially-distant bus services to protect

decisively to rebuild trust in mass transit, so that people feel safe using

passengers but it can help contact trace too.

it even before the virus has completely disappeared. Second, they must promote active travel and micro-mobility, not as a nice-to-have,

Zeelo, which provides safe smart bus services for commuters

for sustainability or health reasons, but as a public priority in order

at companies such as Amazon, Argos, Ocado and Investec, says

to keep cities moving and to enable robust economic activity. Third,

passengers will only return to public transport if there is more

they need to find creative ways to increase capacity, especially during

confidence in the offering.

rush hours, by creatively integrating private sector and smart mobility transport providers, many of whom will be sitting on idle capacity.

Co-founder and Zeelo CEO Sam Ryan said the new software would provide real-time updates on passenger numbers for each route,

The technology is currently being used by logistics giant XPO.

allowing users to book knowing they will be two metres apart from

Martin Coughlin, director of XPO Logistics (Europe), said:

the next passenger.

Online distribution centres remain open and encouraged (night and day) so at XPO our dedication during these uniquely challenging

The technology would also enable contact tracing, so if a rider

times has been to review and do everything we can to keep our

informs the company they are showing symptoms of the virus, fellow

employees, their families and loved ones safe. Coupled with changes

passengers who may have been travelling with them in the past can be

to our processes to enable social distancing, the Zeelo service has

alerted. It has also introduced personal protective equipment (PPE)

been crucial in minimising the risk raised and posed by colleagues

for drivers, the use of only the middle doors and a zero-contact policy.

regarding initial concerns to public transport usage whilst the UK was adapting to the new normal. Zeelo's ‘critical worker safety

Zeelo hit the headlines for its launch of a critical-worker service to

procedures’ was exactly what we needed to assist our colleagues

help NHS staff and key workers beat the Coronavirus pandemic.

and customer. Their management of this service has been second to

Now it’s urging companies, schools and local authorities to think

none and has been key to colleague engagement.

differently about mass transit during the coronavirus pandemic. John Johnson, director of Johnsons Coaches and Chairman of Zeelo chairman Michael Liebreich, also a former Transport for

CPT's Coach Commission, said:

Coach operators are facing a

London board member, offered up a three-point plan:

real struggle if something isn’t done to arrest the drop in passenger confidence. Companies and schools need to seize the opportunity to provide safe transportation with an existing fleet which already

ABOUT ZEELO

serves the UK well.

Zeelo currently drives more than 5,000 people to work each day across the UK, with key hubs in the Midlands, South

To date, Zeelo has transported over 500,000 travellers achieving

West, North West and Home Counties. It has also unveiled

a Trustpilot rating of 9/10. Zeelo’s mission is to make the world a

ambitious plans to expand its offering in Ireland and Italy, in

better place to work and live by giving people access to convenient

addition to growing its customer base in South Africa.

sustainable mass transit. 14 MAY 2020

HOW ONE BUS COMPANY IS

GETTING PEOPLE BACK TO WORK FORWARDER magazine

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INDUSTRY SERVICES

EXPERTS

hile you may think there is relatively little you can improve within a warehouse, there are a number of steps you can take. Here are just five ideas on

how to make your warehouse more environmentally-friendly, and save money (and the world) as a result.

Oftentimes, businesses fill the footprint of their warehouse and

believe that thereâ&#x20AC;&#x2122;s nowhere else to expand. What they actually

hazards for employees, it can also impede efficiency, as people

end up with is inefficient racking layouts that donâ&#x20AC;&#x2122;t even make

struggle to navigate and identify where certain pallets are. Poor

the most of their floorspace, let alone the space above it.

quality lighting can also be expensive to run and maintain, with

Maximise your space

Install smart lighting

Not only does poor quality lighting create potential safety

a high wattage and proprietary bulbs or components. By deploying high density pallet racking, you can solve all of these problems at once. There are a number of pallet racking formats

Installing LED lighting allows you to produce equivalent light

to fulfil your needs, with narrow-aisle or double-deep racking

levels to fluorescent or metal-halide lighting with significantly

providing as much as 50% more storage space as traditional

less energy usage, and with much wider spacing. LED lights tend

racking, or using half of the footprint.

to have a much longer lifespan than older formats, too - up to 10x as long as incandescent lamps - and are often fully recyclable.

Taller racking doesnâ&#x20AC;&#x2122;t have to be an impediment to accessibility, either: staircases, lifts and walkways will provide you with

Perhaps the biggest innovation associated with smart lighting is

numerous access points for both people and vehicles, while an

the use of wireless sensors where your lighting can be controlled

automated storage and retrieval system (AS/RS) is a smart new

remotely, and respond to changes in occupancy and the

way to retrieve goods from a racking face automatically.

environment. This allows you to maintain consistent light levels and automatically turn off lights when an area of the warehouse is not in use, saving even more in energy usage.

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4 WAYS TO MAKE YOUR WAREHOUSE

MORE ENVIRONMENTALLY FRIENDLY 3

With the immense amount of items being stored - and occasionally

broken or damaged - in warehouses, there is inevitably a lot that

is the cost of keeping it hot or cold. And while the quality of

gets thrown away. Some of this is structural (e.g. fluorescent light

your HVAC system has the biggest impact, there are a number

bulbs in old fixtures), while other aspects are simply down to

of structural factors that could be contributing too.

Switch to recyclables

Improve your HVAC

One of the biggest expenses (and carbon sinks) in a warehouse

not having a recycling plan in place, or not investigating the use of recyclable or more eco-friendly materials.

The first step is to conduct a full audit of your HVAC system. Technology is advancing on a regular basis, and an old or poorly

Make sure that you’re reusing your crates, pallets and storage

designed HVAC system could be causing major inefficiencies that

containers where possible, and recycling them when they’re

are costing your business money. There are also ways in which

past their best. You should also consider switching out your

you can augment your HVAC system. As well as the construction

packing materials - e.g. plastic void-fill or inflatable packaging - for

of your warehouse and shelving - planning ahead can improve

recyclable alternatives, such as 100% recycled and biodegradable

airflow - you should also look at investing in a reflective roof and

paper packaging.

destratification fans to improve temperature regulation.

Ensuring that your warehouse is recycling everything it can isn’t just

James Beale, Invicta Pallet Racking

about introducing recyclable materials. You may also need to change the culture within your organisation, and instil the idea that recycling

For over 25 years we have been at the forefront of the archive

is important. This may include the creation of recycling stations,

storage industry throughout the UK and Europe, designing

teaching employees the process for recycling, and arranging regular

and installing some of the largest racking and storage systems

deliveries from your warehouse to a recycling centre.

currently found on the market.

FORWARDER magazine

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INDUSTRY SERVICES

EXPERTS

s the consequences of the near-worldwide Covid-19

What many don’t realise is that the forwarding company or

lockdown retain their relentless grip on global and local

logistics service provider is often the party that has performed

supply chains, some South African parastatal companies

its part of the agreement and paid for freight, duties, VAT

are invoking 'force majeure' as a provision for not being able to

and other statutory land-side charges on behalf of the client,

fulfil client-service provider agreements. This, in turn, is further

regardless of where the goods are currently sitting, and this just

constricting the ability of local supply-chain and logistics firms to

compounds our difficulty to operate at capacity.

deliver, with challenges and detrimental impacts mounting. Some are questioning the boundaries of an obligation to fulfil Force majeure is a common clause in contracts that covers

payment terms during force majeure, and Erasmus emphasises

extraordinary events or circumstances beyond the control of

that force majeure comes into effect only when it is objectively

either client or service provider, such as a war, a strike, an 'act

impossible, not just difficult, burdensome or economically

of God' (a natural hazard, such as an earthquake or tsunami) or,

onerous, for either party of the agreement to fulfil their

indeed, an epidemic, which make it impossible for either to fulfil

obligations –

their contractual obligations.

a direct link to the pandemic and explain why it is or was

And the party needs to prove this by providing

impossible to fulfill their obligations. We’re seeing disruption across various stages of the supplychain process because of lockdown restrictions. Harbours and

When assessing whether to invoke force majeure or not,

and their functionaries, for instance, are battling to operate

Erasmus notes that this will depend largely on the interpretation

because certain goods are prohibited from moving because of

of the client-service provider agreement.

regulations. The same applies to ground transport: it might

as it’s your roadmap between you and the other party for the

be illegal, again because of regulations, to move goods, so

transaction in question.

Always refer to it,

delivery is interrupted. Advocate Christo Erasmus,

In some instances, where the force majeure clause isn’t specified

head of legal, Bidvest International Logistics

in an agreement, a party may be able to rely on the common-law principle of 'supervening impossibility of performance.'

And, despite a very slow easing of restrictions, the challenges seem to be mounting. With harbours not performing properly,

But, again, the same applies: you need to prove that it is or

the movement of certain goods has ground to a halt, or slowed

was impossible to fulfil your obligations by providing a direct

to a snail’s pace, while unnecessary extra demurrage costs are

link to Covid-19 and why it prohibited your ability to fulfil

increasing. Airports are running out of space as clients are unable

your obligations.

to distribute goods, making warehouse storage and physical space a real problem. At the same time, supply-chain/logistics firms’ warehouses are filling up as goods remain undelivered.

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WHAT IS ‘FORCE MAJEURE’

& WHEN DOES IT APPLY? In establishing whether force majeure applies to your

How long after the pandemic parties can continue to invoke force

circumstances, Erasmus advises looking at four aspects. First,

majeure remains to be seen, Erasmus says.

ask yourself if it is objectively impossible (not just difficult)

over, and we’re allowed to go back to normal, whatever normal

to perform your duties. Then try to establish to what extent

may be, Covid-19 will no longer prevent a party from performing

the impossibility can be attributed to Covid-19. Then look at

its obligations. But the question then should be, if Covid-19 is

how long your inability to perform will last, and at short-term

over, but as a result of its impact on a party’s business, the party

solutions such as a repayment plan, amended obligations or an

is unable to perform its obligations, will force majeure still apply?

extended performance timeline. And, finally, work out if there

There’s no blanket approach, and this is something that will have

are any other avenues available to mitigate your or the other

to be assessed on a case-by-case basis.

Once Covid-19 is

contracting party’s loss. Erasmus stresses the fact that a party’s obligations may change through the various stages as the country moves from level 4 to level 1. In some stages, performance might be illegal and impossible, while in others it may not be, so continual re-evaluation is needed to assess whether force majeure can be invoked.

FORWARDER magazine

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RECRUITMENT & TRAINING Organisations and bodies that provide and train staff for the freight and logistics industries. Related topics Certification Organic growth Safety awareness

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RECRUITMENT & TRAINING NEWS

LOGISTICS TRAINING HEADS ONLINE 11 MAY 2020

IN VIRTUAL CLASSROOMS VIA VIDEO CONFERENCING

rom June 1st, the British International Freight Association

All of the interactive online training will feature live trainers with

(BIFA) is taking its comprehensive industry training

over 25 years freight and customs experience, and delegates will

programme online, utilising web-based video conferencing.

receive workbooks for each module.

Once lockdown measures started, BIFA's face-to-face training, which

In 2019, BIFA’s freight and customs training activities continued to

has received really positive feedback for its interactive nature, came to

be popular and achieved a record number of courses, with BTEC

a halt. The question for us, was: How could we replicate that online?

course numbers, in particular, showing a four-fold increase, whilst

Over the past month, our four-strong training team has been modifying

271 delegates achieved BTEC diplomas.

the course content so that it can be delivered by video conferencing in a virtual classroom setting. Time was on our side, as we didn’t need

Brexit was a major reason for the increase in numbers, especially

to have it ready the next day – there were more pressing issues for

with three phases of Government grant funding being made available

our members – so it was more about getting it right and adapting our

to help educate large numbers with Customs declaration knowledge.

materials for web-based delivery. All the topics are short sessions, not designed to be delivered in one day, so they are very adaptable, which

To support this demand, BIFA also launched an eLearning course

we think is more suitable for business. We could also tailor a package

in March last year, which was developed to provide support and

specifically for members, combining the different modules.

information for anyone that wants to gain a better understanding

Robert Keen, Director General, BIFA

of Customs regimes and how to complete a Customs declaration.

Initially, the online training programme will consist of 18 freight

The wholly online digital course has 11 modules in total and proved

and customs-related topics spread over nine modules, with more

incredibly popular, with 1,298 delegates undertaking the online

subjects to be added in time.

Customs Declaration Training in 2019.

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WANT TO KNOW MORE? Further information can be found at bifa.org

In order to keep up this success in training activities during

Carl Hobbis, BIFA training development manager adds:

We see

the unprecedented Covid-19 crisis, we have made the decision to

these courses being a permanent part of our training calendar in

replicate almost our entire course range and deliver it via video

the future. One of the outcomes of the Covid-19 pandemic is that

conferencing. The good news is that government guidance allows

people have embraced web-based solutions due to remote working,

furloughed employees to engage in training, provided that whilst

so I feel that people will think twice about travelling for meetings

undertaking the training the employee does not provide service

and classroom training in the future. Whilst it is difficult to beat a

to, or generate revenue for, or on behalf of their organisation.

live face-to-face session with a trainer, this hybrid solution is much

Furloughed employees should be encouraged to consider BIFA's

better that solo eLearning, or a webinar.

online training opportunities,

adds Keen. More information about the courses and the modules can be seen here: https://www.bifa.org/training or send an email to Carl Hobbis at C.Hobbis@bifa.org for more information.

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RECRUITMENT & TRAINING NEWS

CATC+E STANDARD 6 MAY 2020

HAS BEEN APPROVED

TA, the business organisation representing the logistics

In further good news for the sector, Ms Simpson has reasserted

sector, has learned that the long-awaited LGD Driver

FTA’s commitment to ensuring that further apprenticeship standards

Apprenticeship Standard for Cat C+E licences, is to be

are developed and accepted for other employment opportunities

published this summer.

across logistics:

As Mags Simpson, policy manager at FTA, the standard cannot come

We continue to work with the Trailblazer group to ensure

quickly enough for an industry which has been plagued with skills

that the sector will have access to the skilled workforce it needs

shortages in recent years:

moving forwards. Our next priority is to gain accreditation for the Urban Delivery standard, as well as progressing the Transport

The news that the C+E apprenticeship standard has finally been

and Warehouse Supervisor L3 apprenticeship, which is already

approved for roll out is great news for our sector, and is testament to

under way. We all know how much variety and enjoyment can be

the hard work of the Apprenticeships Trailblazer group, co-chaired

gained from a role in logistics and we look forward as an industry to

by Jim French and Gary Austin, which we have been in constant

welcoming the skilled workforce of tomorrow once these standards

contact with. This new standard will give operators from across

are approved.

logistics the opportunity to draw down from the Apprenticeship Levy fund and start to develop the logistics stars of tomorrow –

FTA is one of the UK’s leading business groups, representing logistics

an opportunity previously denied to the industry due to the lack

businesses which are vital to keeping the UK trading, and more

of appropriate standards against which to train staff. To date, the

than seven million people directly employed in the making, selling

logistics sector has paid over £410 million into the Apprenticeship

and moving of goods. With Covid-19, Brexit, new technology and

Levy pot, but only 10% of these funds have so far been drawn down,

other disruptive forces driving change in the way goods move across

due, to a large extent, to the fact that no appropriate standard

borders and through the supply chain, logistics has never been more

was available for businesses to utilise. Now that the sector has an

important to UK plc. FTA supports, shapes and stands up for safe

apprenticeship standard relevant to its recruitment needs, we will

and efficient logistics, and is the only business group which represents

be able to train candidates towards achieving a full LGV licence, and

the whole industry, with members from the road, rail, sea and air

this in turn will ensure that those individuals will not be prohibited

industries, as well as the buyers of freight services such as retailers and

in the type of work they go on to do across the industry.

manufacturers whose businesses depend on the efficient movement of goods. For more information about the organisation and its work, including its ground-breaking research into the impacts of COVID-19 on the whole supply chain, please visit fta.co.uk.

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WANT TO KNOW MORE? Further information can be found at linkedin.com

ondon, 21 May 2020 - Delivery Driver, Warehouse Operative, Sales Development Representative, Risk Analyst and Retail Assistant are the top 5 most applied for jobs in the

UK, according to LinkedIn, the world’s largest professional network. While the economic impact of COVID-19 is being felt across all industries in the UK, these roles have seen the highest percentage increase in job applications between March and April 2020. To help people searching for a new job, LinkedIn has also analysed the top skills needed for each role and the top industries recruiting for these roles today.

1 2

3 4 5

Sales Development Representative Skills needed: Lead generation, Salesforce.com, Software as a Service (SaaS). Industries recruiting: Software & IT Services, Corporate Services, Media & Communications Risk Analyst Skills needed: Risk management, financial risk, credit risk. Industries recruiting: Finance, Corporate Services, Hardware & Networking

Retail Assistant Skills needed: Time management, communication,

UK top 5 roles, skills and industries:

teamwork. Industries recruiting: Retail, Consumer Goods, Media & Communications

Delivery Driver Skills needed: Professional driving, time management, customer service. Industries recruiting: Retail, Transportation & Logistics, Manufacturing

We’re seeing high demand from applicants for roles in industries

such as Retail and Consumer Goods which have been creating new opportunities for job seekers during the pandemic due to changing consumer needs. With many people continuing to see their

Warehouse Operative

employment circumstances change, it’s likely that we’ll see more

Skills needed: Warehouse operations, forklift

people applying for these roles which means standing out has never

operation, order picking. Industries recruiting:

been more important. We encourage people to polish their CVs

Retail, Transportation & Logistics, Consumer Goods

and LinkedIn profiles, brush up on interview technique, and gain new skills which will be key to having an edge over other candidates. Janine Chamberlin, Director, LinkedIn

TOP-5 JOBS MOST APPLIED FOR 26 MAY 2020

LINKEDIN REVEALS

IN THE UK DURING THE PANDEMIC FORWARDER magazine

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RECRUITMENT & TRAINING NEWS

19 MAY 2020

4D SUPPLY CHAIN CONSULTING RELEASES

INTERACTIVE INCOTERMS 2020 E-LEARNING 4 ®

DSupply Chain Consulting announcesthereleaseofa

new e-learning training product, which will deliver comprehensive understanding and a solid foundation

in the practical application of Incoterms® 2020 rules using real market case studies.

The e-learning training, which is hosted online via the 4D Knowledge Hub platform, allows participants to easily access the training anytime, anywhere. These are especially critical during the challenging period following In addition to this e-learning, 4D Supply Chain Consulting can

Brexit and the ongoing COVID-19 situation. Participants will learn

provide a series of cross-industry supply chain and logistics training

how to identify the Incoterms® rules best suited to their contracts

courses on various key topics.

and describe the fundamentals of each Incoterms® 2020 rule with respect to the roles and responsibilities of sellers and buyers. The

This foundation level course is suitable for individuals of all levels,

unique focus in 4D’s offer on the dos and don’ts for each of the

with no prerequisites to enroll. Catering to exporters, importers,

Incoterms® 2020 rules is in line with real-life applications.

purchasing managers, logisticians, freight forwarders, as well as professional institutions and also universities.

The e-learning course is available in English and takes just one hour to complete. A Certificate of Completion is awarded upon completion

Through a series of easy-to-follow e-learning modules, the course

of the entire module, including passing the f inal assessment. Whilst

includes a foundation understanding of Incoterms® 2020 as well as

4D will remain available to provide post course Incoterms® 2020

the latest changes and the associated effects on international trade.

technical advice and support to all participants.

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The globeâ&#x20AC;&#x2122;s leading strategic growth consultancy for the freight forwarding sector, providing a global service to a global industry.

Looking for help with that next step?

UK | USA | Middle East

Your Strategic Growth Partner Company Acquisition | Talent Acquisition

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The leading job board for the global freight industry

Reimagined. Redesigned. Relaunched.

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RECRUITMENT & TRAINING

VACANCIES

SEAFREIGHT SUPPLY CHAIN SPECIALIST

•• Ensure customer communication is precise and received

BIRMINGHAM, UK FIXED-TERM CONTRACT GB11644

•• Maximise profitability on all shipment files, keeping

info@forwardingjobs.com | +44 (0)1454 275 937

Job Overview Are you looking for a career in a freight forwarding and want to work for the world’s number 1 sea freight forwarder then we have an excellent opportunity at our Birmingham Branch to join our International Supply Chain team.

Your role We are currently recruiting for a Seafreight Customer Care Specialist on an initial 6 month contract to join our International Supply chain management department who will be responsible for providing best in class customer service to our customers managed by the supply chain team every day. As part of your role as a Customer Care Specialist you will be liaise daily with internal and external customer ensuring this is carried out in a timely and professional fashion.

Your responsibilities •• Provide excellent customer service all day, every day to our

customer base. •• Seeking ways to add value to their business and communicate these effectively to the relevant parties to change processes for the better •• Build a close and robust relationship with our customers to guarantee that they will turn to us when they require help and will trust us with potential other business opportunities •• To ensure that all shipments are undertaken to meet, as a minimum, or exceed the customer’s expectations in terms of the standard of service provided, cost agreed and specified time frames •• Communicate effectively with all overseas offices to arrange importation of freight based on customer-specific requirements. This includes but is not limited to Customs clearance, deliveries and import documentation control. •• Utilise our customer solutions teams to put relevant and informative reporting in place to show important value added areas for improvement •• Monitor and report on shipments and communicate any updates /or non-conformances to the affected parties, i.e. customer, customs team or Intermodal team

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in a timely manner. Damage/claim reporting, TIP reporting.

operational errors to a minimum and alerting management to potential problems. •• Be responsible for accurate accounting across your customer base and conforming to the current •• To attend customer/supplier visits where required and ensure that all reporting must be accurate and delivered according to agreed deadlines

Your skills and experiences •• Previous experience in customer facing/service role ideally

in a logistics/supply chain environment would be advantageous •• Excellent written and oral skills and confident liaising with customers and colleagues •• Previous Seafreight experience is advantageous •• Ability to work to deadlines, and under pressure in some situations. •• Good organisation skills and able to work on own initiative and as part of a team. •• Proficient use of Microsoft Office – specifically Word, Excel and Outlook.

Good reasons to join If you would like to become a valued member of our team then we will also make sure that you’re rewarded for your commitment and expertise. We are offering a competitive salary and 23 days holiday plus bank holidays and life assurance. You will also have the opportunity to join the contributory Kuehne+Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.

About Kuehne+Nagel With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.

VACANCIES UNITED KINGDOM

OPERATIONS MANAGER CHESTER

BUSINESS DEVELOPMENT MANAGER

CHESTER, UK GB11467

MANCHESTER, UK UP TO £65K BASIC, PLUS BONUS, PLUS CAR matt@headfordgroup.com | +44 (0)1454 628 787

info@forwardingjobs.com | +44 (0)1454 275 937

Your role This role will be accountable for all departmental activity including Health & Safety, achievement of business KPIs, labour, training, team development and engagement, quality, environment and security.

Your responsibilities •• Responsible for managing cost performance in line with

forecast / budget ensuring appropriate measures are in place to manage variation •• Devise and implement operational and financial KPI targets to ensure business and customer requirements are achieved •• Develop strong relationships with internal and external customers to better understand key business drivers and devise tactical improvement plans to support continued growth / success •• Promote a culture of Continuous Improvement by capturing and leading CI initiatives / projects and developing support structures through CI training workshops •• Identify resource requirements for each department based on forecast activity and devise tactical plans to manage shortages / surplus •• Interrogation and approval of departmental spreadsheets / reports as required to ensure the integrity of KPI data •• Operate and interrogate Warehouse Management Systems (WMS, GRIP) to identify potential improvements •• Conduct regular customer and supplier reviews

Your skills and experiences •• Strong PC skills including Microsoft Office applications •• Good knowledge of creating and interrogating spreadsheets

•• Ability of interpreting data •• Experience of managing large teams •• Managing costs against a budget •• Development and understanding of KPIs •• Health & Safety legislation •• Appraisals and disciplinary

•• Global freight forwarder •• Outside sales / BDM role, working in and around Manchester and the North West •• MUST have experience in freight forwarding, with provable GP of at least £100k p.a. •• Car, bonus / commission, pension, life assurance, health insurance

INSIDE SALES ANTWERP, BELGIUM TO £50K, PLUS BONUS & AMAZING BENEFITS PACKAGE matt@headfordgroup.com | +44 (0)1454 628 787

•• Freight forwarding inside sales •• Warm desk worth €300.000 per annum •• Financially secure global freight forwarder, 900+ staff •• Smart offices, great team atmosphere, healthy business

EXPORT AIRFREIGHT OPERATIONS CLERK COLNBROOK, UK £COMPETITIVE, D.O.E., HOLIDAY: 22 DAYS MONDAY TO FRIDAY 9AM TO 5PM (SOME EVENING & WEEKEND WORK, OVERTIME PAID) vac@headfordgroup.com | +44 (0)1454 275 951

Working in a team of 3, the successful applicant will be responsible for day-to-day operations of export airfreight department based in Colnbrook, working within the AOG department. Must have minimum 5 years' operational experience working within airfreight exports. Experience with aerospace and ships' spares would be an advantage but not essential.

RECRUITMENT & TRAINING

VACANCIES

EXPORT MANAGER, FREIGHT FORWARDING COLNBROOK/HEATHROW, UK FULL TIME: MON TO FRI 9AM–5.30PM SALARY: £38,000–£43,000 BASIC D.O.E. PROFIT SHARE COMPANY CAR FOR CLIENTS VISITS vac@headfordgroup.com | +44 (0)1454 275 951

We are working on behalf of a freight forwarder who requires an export manager in a full-time role based in Colnbrook/Slough.

Job Description The focus of the job entails that objectives are established for the storage and/or distribution of products to maintain product safety, quality and legality in accordance with the quality policies of the BRC Standard.

•• To manage the export department and staff •• To arrange the export of cargo by air, and ocean •• Liaise with airlines •• Liaise with HMRC, Port & Plant Health and other

government bodies •• Organise export clearances, and correct documentation relating to the movement of cargo •• Create export documentation required for the shipping of cargo •• Provide a high level of customer service •• Liaise with overseas offices, partners and agents •• Strong Administration skills •• To sort, filter and distribute documentation, and create and maintain job files in an accurate and timely manner. •• Arrange the X-ray screening of cargo in line with CAA/DFT regulations •• Arrange bookings with airlines, shipping lines and transporters

Compliance duties •• Control and maintenance of quality management system and procedures •• Management of internal audit program •• Undertake warehouse hygiene inspections

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OCEAN IMPORT OPERATOR LEEDS, UK £COMPETITIVE matt@headfordgroup.com | +44 (0)1454 628 787

I am recruiting for a well known, local and independent freight forwarder looking to add to their expanding team in Leeds. This has client has been operating for over 30 years assisting their clients with their logistics requirements from a wide range of industries including aerospace, manufacturing, engineering, events and exhibitions, chemicals and oil and gas. The position is for an experienced Air and Sea Operator with customs experience.

Responsibilities •• Liaising with clients / overseas partners / agents. •• Speaking with customers and clients on a regular basis, negotiating rates and providing quotations.

•• Contacting clients, making sure all information

and paperwork has been received for the shipment. •• Working on key accounts and general imports (LCL/FCL) from global destinations. •• Dealing with import documentation from start to finish including customs entries. •• Making sure all documentation is processed and input into the system.

Export duties •• Management of export operations •• Administration of warehouse systems (WIRES) •• Management of internal controls •• Forward planning of resources to ensure effective delivery of products and services

•• Assisting with BRC documentation •• Ensuring compliance with relevant EU legislation •• Member of Food Safety / HACCP team

VACANCIES UNITED KINGDOM

NETWORK CONTROL GROUP SUPERVISOR – TRANSPORT MANAGEMENT

COLNBROOK/HEATHROW, UK SALARY £29,000 BASIC + £4,000 SHIFT ALLOWANCE SUNDAY TO THURSDAY, 7:30PM TO 4:30AM 22 DAYS ANNUAL LEAVE, RISING TO 26 IN TIME ACCESS TO COMPANY BENEFITS PORTAL STAKEHOLDER PENSION EXCELLENT PROGRESSION OPPORTUNITIES ACCELERATED DEVELOPMENT OPPORTUNITIES vac@headfordgroup.com | +44 (0)1454 275 951

We have an opportunity for a Network Control Group Supervisor with one of the biggest freight forwarders in the world. This is a Management role, based at the Southern Distribution Centre in Colnbrook. Managing 6 direct reports of varying experience levels, we are seeking a proven manager with experience in transport management and analysis of technical data. The NCG team are responsible for monitoring all fleet vehicles to ensure timely delivery of shipments and customs clearance of shipments in the air to ensure our time definite delivery services can be achieved. We are seeking a candidate who has experience working with Customs systems, transport or warehouse management systems, technical ability is key for this role and proven experience working with and training staff on complex IT systems is a necessity.

Role

•• To implement and support departmental strategies. To assist in managing the day to day operation and staff within the NCG, in order to effectively monitor all elements required for successful network operations. Reporting any detriments to service, highlighting root cause and analysis with short/long term solutions. To monitor and communicate all departure and arrival times within the SDC/ Customer Collections/Deliveries. •• The Network Control Supervisor is responsible for the performance of his shift or function within the network group. He/she must ensure that all operational problems are resolved/ or escalated to direct report, so that customer expectations are achieved and resources optimised, within operational cost performance, agreed budgets. •• Must be able to lead, manage, motivate and communicate effectively to all areas and levels of operations staff within the team. •• Key focus on achieving service excellence within agreed cost parameters while maintaining a strong customer facing position and driving improvement in customer satisfaction. •• •• Must be organised and facilitate staff Rosta coverage as well as holiday/Overtime approvals. •• Successful candidate will be required to work flexible hours around the operation to ensure departmental needs are satisfied. •• Successful candidate must be committed to travel away on management training courses and events. •• Skill/Experience required •• Minimum 3 to 5 years of man-management experience within or a similar industry. •• Higher level of education with additional qualifications specific to this role. •• High level of Microsoft office knowledge/experience. •• Dangerous Goods by road and by air •• Health and safety •• Man management •• Knowledge of the UK Road Maps would be an advantage

RECRUITMENT & TRAINING

VACANCIES

FTL PRODUCT MANAGER LOS ANGELES/DFW/CHICAGO, USA FULL-TIME POSITION, SALARY $75K TO $100K BASIC D.O.E. & BOOK OF BUSINESS. COMMISSION SCHEME COMPREHENSIVE BENEFITS PACKAGE, PAID HOLIDAYS & VACATION, MEDICAL matt@headfordgroup.com | +44 (0)1454 628 787

Job Overview Over 5 year’s working experience in freight sales in air, ocean, and road. With offices across the country, my client offers a full range of domestic and international solutions—including air, ocean, ground and international transportation The Regional Account Manager will report directly to the National Sales Manager. The RAM is accountable for developing and securing incremental revenue and market share through promotion and sales of all services and products to establish and target accounts. We have openings within various locations in the US.

Duties include but are not limited to: •• Models and acts in accordance with our guiding principles and core values.

•• Identify business opportunities and generate profitable sales

in both new and existing accounts to meet and exceed new business revenue goals, within an assigned geographical territory consisting of a major metro area and pertinent secondary markets. •• Assist in the development and implementation of sales plans that support increased sales. •• Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value. •• Capitalize on value creation opportunities by working closely with the sales and operations management team to develop creative workable solutions to customer needs. •• Cross-sell the company’s suite of products and services in a global team environment.

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•• Monitor and review customer sales activity and make

strategy adjustments as needed. Facilitate regular meetings with clients and relevant operations staff to evaluate performance and receive updates from clients on challenges and future plans. •• Work collaboratively with the operational staff at multiple sites and locations to ensure customers’ needs and expectations are met. •• Assist in development and reporting of competitive market analysis. •• Administrative functions in a timely manner. •• Maintain a high level of expertise and knowledge of products and services. •• Maintain minimum sales levels set as expectations for this role as laid out in the sales plan. •• Support and promote company core values. •• Comply with Company C-TPAT and TSA security procedures. •• Regular attendance is required. •• Perform other duties as assigned.

Other requirements: •• Minimum of a Bachelor’s Degree (or equivalent) and a

minimum of five years of sales experience to include two years of domestic and international freight forwarding experience. However, a combination of experience and/or education will be taken into consideration. Ability to read and interpret complex business and/or technical documents. •• Ability to write comprehensive reports and detailed business correspondence. •• Ability to work with managers or directors

Please contact me if you have the relevant sales experience for the above position

VACANCIES USA

GERMANY

FRANCE

INTERNATIONAL

FREIGHT FORWARDING SENIOR OPS

OCEAN IMPORT OPERATOR

HAMBURG €70.000

LE HAVRE, FRANCE £COMPETITIVE

matt@headfordgroup.com | +44 (0)1454 628 787

Key info •• Ambitious candidates required to help build small team

Seeking an ambitious station manager to join an international logistics organisation in Le Havre, France.

to Country Manager role

•• 80% Sea, 20% Air •• Should be 'hands-on' operations with commercial mindset •• Support from global organisation to grow the territory

The company A well-established, international logistics organisation with expertise in specific fields. They pride themselves on providing a high-quality service. Customer service and satisfaction are at the core of all they do. Originating in Germany, the company has grown quickly, having a presence in France since 2015.

OCEAN EXPORT SPECIALIST ATLANTA, GA charlie@headfordgroup.com | +1 (470) 558 2953

Key info •• $40k-$50k •• Minimum of 2 years in ocean export role •• Full documentation A-Z

AIR EXPORT MANAGER CHICAGO, IL charlie@headfordgroup.com | +1 (470) 558 2953

Key info •• Salary based on experience •• 5+ years managerial experience •• Working for a top 25 global freight forwarder

The role •• As Station Manager you will have management

responsibility for two employees, with the possibly of more in the future. We are seeking an experienced individual with proven skills in international sea freight export and import. •• You must have experience in a forwarding agency and a solid operational background. •• Longevity as a sea freight import/export clerk at a forwarding agency is a must, as well as logistics knowhow. •• Sales contacts would be desirable, but plays a subordinate role. •• This role does not require a senior manager with longevity in management but an experienced clerk with some leadership skills and ambition to be a future managing director of a small branch. •• The main task of the new person would be the operative running of the office and communication with the higher management in head office. •• A driving licence and very good English is a must; German is beneficial but not essential.

Benefits and Package •• A salary package will depend on the person but is competitive.

•• 35 hours per week •• 30 days of holiday per year

Fill your vacancies

Back oďŹ&#x192;ce

Let us assist with your company's growth...

Finance

Europe +44 01454 275 932 john@headfordgroup.com

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Operations Sales Management

USA Sourcing market-leading talent.

www.headfordgroup.com

Your strategic growth partner. Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media

Considering a change? More responsibility? Fairer pay? Better commission? Send us your CV today...

Asia +44 01454 628 778 charlie@headfordgroup.com

Middle East +971 (0) 45 015 675 simon@headford.ae

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UAE

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MERGERS & ACQUISITIONS The consolidation of companies or assets through various types of financial transactions. Related topics Contracted partnerships Management buyouts Valuation

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MERGERS & ACQUISITIONS

NEWS

29 APRIL 2020

CUSHMAN & WAKEFIELD BROKERS

WIN-WIN SALE OF PHOENIX INDUSTRIAL PROPERTY IN OFF-MARKET DEAL

ushman & Wakefield announced today the firm has

Situated on 2.56 acres, the single-tenant industrial building was

represented both parties in the investment sale of a

constructed in 1984. The property is well located, with frontage on

freestanding industrial building in Phoenix, Arizona.

Interstate 10. The Phoenix Sky Harbor International Airport is also

Denver-based DPC Companies acquired the fully occupied,

situated immediately across the interstate from the property.

35,403-square-foot property located at 2655 E. Magnolia St for $2.825 million from Orange County-based BKM Capital Partners.

ABOUT CUSHMAN & WAKEFIELD

Robert Buckley and Tracy Cartledge with Cushman & Wakefield’s

Cushman & Wakefield (NYSE: CWK) is a leading global

Phoenix office handled the transaction on behalf of the buyer

real estate services firm that delivers exceptional value for

and seller.

real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with

This was a win-win situation for both sides. The Magnolia asset

approximately 53,000 employees in 400 offices and 60

wasn’t consistent with BKM’s current investment strategy. They

countries. In 2019, the firm had revenue of $8.8 billion

approached us to find a buyer who could accommodate their

across core services of property, facilities and project

timing. We approached DPC Companies and determined that the

management, leasing, capital markets, valuation and other

property made for an ideal and strategic fit for their investment

services. To learn more, visit www.cushmanwakefield.com

portfolio.The transaction was not impacted as a result of the

or follow @CushWake on Twitter.

coronavirus pandemic, with both buyer and seller remaining fully committed to the sale. Robert Buckley, Executive Director, Cushman & Wakefield

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WANT TO KNOW MORE? Further information can be found at imperiallogistics.com

mperial has sold its 90% holding in Multinaut Donaulogistik Gesellschaft m.b.H. to Peter Jedlicka, Multinaut’s Managing

ABOUT IMPERIAL

Director.

Imperial is an African and European focused provider of outsourced, integrated freight management, contract logistics

Jedlicka sold the stake to Imperial in 2008, retaining 10% of its

and market access services. With 27 000 staff working in 32

shares; he is now again the sole owner of the business.

countries, our top priority is following regulations and best practice to protect both our people and yours. The work we

Multinaut is an operator of inland waterways shipping services on the

do is critical to the delivery of food, basic goods, medicine,

Rhine-Main-Danube system, with a fleet of 25 vessels ranging from

medical supplies and other essential services and - despite the

750 to 2900 tonnes capacity, and bases in Vienna and Regensburg.

new challenges every day brings - Imperial is sparing no effort

It also offers project logistics services, as well as pre-carriage, on-

to support supply chains and keep global business moving.

carriage and handling. The sale of Imperial’s majority stake in Multinaut follows its recent agreement to sell its Imperial-branded European inland waterways

ABOUT IMPERIAL LOGISTICS INT'L

shipping business to HGK.

Imperial Logistics International is one of three divisions of Imperial, alongside the South Africa and African Regions divisions.

As previously advised to customers, staff and investors, inland

Imperial Logistics International has its headquarters in Duisburg,

waterways shipping does not fit into Imperial’s future development

Germany (in the federal state of North Rhine-Westphalia) and

strategy, which is focused on growing our existing logistics activities

is responsible for all the group logistics activities outside Africa.

in automotive, healthcare, consumer, chemicals and industrial – as

The International division employs more than 9,000 people at

well as expanding our international freight management footprint,

170 business locations. Its transport operations range from

and leveraging our unparalleled presence in African markets. We

freight forwarding to barge operations, road freight and even

are therefore delighted to place the control of Multinaut back in

palletised express freight. It also provides 3PL/4PL services.

the hands of the person who knows the business best, and who is therefore best placed to maximise its future potential. Says Hakan Bicil, CEO, Imperial Logistics International

IMPERIAL SELLS MULTINAUT 14 MAY 2020

Multinaut has always provided excellent service to its valued

customers and the team and myself are committed to continuing the long term partnerships in the new setup too,

adds Peter Jedlicka

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MERGERS & ACQUISITIONS

OPPORTUNITY

TYPE OF OPPORTUNITY

OVERVIEW

Buyer seeking an acquisition

A leading global supply chain business looking to acquire an established customs broker / clearance company in Benelux.

LOCATION/S

The ideal company will have a warehousing / cross dock

Belgium, Germany or the Netherlands

documentation.

facility and be experienced in Fiscal procedures and

It would also be a distinct advantage if the directors

OPERATIONS

were either looking to remain or have a clear succession plan for exit.

Customs clearance Warehousing

KEY FEATURES SOUGHT

Distribution

• Customs clearance • Brokerage Fiscal documentation warehousing facility • Established & profitable • Directors looking to remain or for clear succession plan

For further information, please get in touch...

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craig@freightmergers.com • 01454 628 771

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M&A for the global freight & logistics industry enquiries@freightmergers.com +44 (0)1454 628 771 Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual clientâ&#x20AC;&#x2122;s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business. We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.

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F R E I G H T

Are you planning to buy or sell a freight forwarding company? FORWARDER magazine

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MEDIA & MARKETING

The promotion and dissemination of knowledge and information about products and organisations both externally and internally. Related topics Website design Social media Promotional techniques

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MEDIA & MARKETING

WITH

s digital life accelerates, with entire industries learning

Owning the digital shelf

to adapt to our new virtual world – and screens

What this means for brands

become a fundamental access point worldwide –

development of how we experience brands and businesses

The following five key areas integrate and influence digital

through e-commerce has become essential.

culture, maximising brand presence on the digital shelf:

now making 54% of their purchases online (Source: UPS),

the influence of digitally native Millennials and Gen Zers are

purposes and formats. There is now greater expectation being

continuing to increase.

placed on brands to innovate and open up new levels of interaction,

The real opportunity lies in brands not just starting their digital journey, with a digital-first mindset, but truly focusing on understanding their consumers’ lifestyles. With Millennials

ADAPTED PACKAGING How is digital culture affecting the pack?

Packaging in e-commerce must keep evolving to meet new

personalisation and streamlining of the digital experience within With 11,250 US stores going dark in 2019 and last year being dubbed

our digital and physical worlds and touchpoints.

as a retail apocalypse in both the USA and UK, the start of 2020 had a lot to prove. The systemic effect of the global pandemic will be

Good Pair Days is a personalised monthly wine club. With a

felt by brands and businesses for years to come with more previous

deliberately pared back website that does the heavy lifting of

buoyant sectors being affected and well-known names being forced

communication and tone of voice, the brand seamlessly offers

to close their doors on a temporary or permanent basis. Ad spends

a more tailored experience by introducing customers to the

alone are now reported to have hit their lowest since the 2009

perfect wines for their palates. Demystifying the complex world

crash (Source: The Drum).

of wine, it provides a very intuitive and encompassing way to match its brand ethos of opening up the world of wine discovery

Brands will inevitably have to work even harder to keep pace with

to everyone.

change and ensure their relevance within this rapidly evolving

our laptops but are thinking about the role of mobiles and

smart assistants as fundamental aspects of how brands behave

most valuable and dynamic assets. It is critical that brands look

on the digital shelf. The impact and uptake will be dependent

for ways to free their previous static and singular identities -

on an optimised user experience precipitated through intuitive,

through new and unique expressions, creating more adaptable

streamlined systems and differentiating design languages.

brand equities to develop flexible and animated systems.

commerce landscape. However, continued developments in VR, AR and AI – and especially the dissemination of 5G – are supercharging the digital space. We are no longer limited to

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FLEXIBLE IDENTITIES How can digital design challenge static identities?

Brands now need to consider digital presence as one of their

innovative and immersive digital expression which explores each

state and associated feeling through rich and reactive patterns.

to accommodate and adorn our digital life. Today, brands

have the opportunity to reimagine their role in the virtual

Genesis, in Beijing, is a space dedicated to exploring different states of mind. It comes to life as an inspiring museum, work-hub and fitness destination, aiming to enrich day-to-day life conveyed through an

PLAYFUL NAVIGATION How can we find new forms of digital storytelling?

DIGITAL POSSESSIONS How can brands expand their products virtually?

A new generation of products and experiences are beginning

marketplace as our work, lifestyles, and entertainment all increasingly shift online, and we begin to invest more of our time in virtual experiences.

The digital shopping experience enables a higher level of functionality and simplification. However, it also now needs to be

Puma’s latest video campaign is promoting sustainability in

regarded as a place to celebrate experimentation, revelation and

the fashion industry through the use of digital design. Having

imagination with brands embracing sensorial elements, sound

collaborated with The Fabricant – a Dutch fashion house

technologies, high definition screens and, ultimately, the limitless

specialising in digital-only fashion that can be used and traded

freedom of the digital world.

in virtual realities – Puma showcases its status as a progressive and sustainable brand of the future with a vision to significantly

One of Burger King’s most audacious, but also most successful,

reduce manufacturing and travel costs.

campaigns was its 2019 Whopper Detour promotion. Using geofencing technology, the promotion unlocked to offer

The opportunity

discounted Whoppers when users came within 600 feet of a

The digital shelf is an increasingly fast-moving and essential

McDonald’s restaurant.

platform for brands. It challenges them to expand their

horizons, maximise their offering and find innovative ways to

PREDICTIVE PURCHASES What is the opportunity for seamless shopping?

reach potential consumers. Digital experiences also open up an exciting world to new collaborations and partnerships, allowing brands to tap into broader, more holistic lifestyle aspirations

Algorithms have given brands the ability to create targeted and

with an opportunity to resonate across a variety of different

customised wish-lists, available with increasing levels of ease and

brand touchpoints.

convenience that make constant suggestions. Ultimately enabling us to instantly acquire products as we scroll and connect in real-time.

Above all, digital presence is changing the fundamental notion of a brand’s route to its consumer and needs to unlock potential,

Building on the success of Amazon Go, Amazon has introduced

effectiveness and the freedom of exploration and imagination. The

it’s ‘Just Walk Out’ system, keeping track of purchases in a

successful brands of the future need to fully realise the evolving

virtual cart with credit cards charged on leaving, increasing the

potential of their digital presence, ensuring their digital engagement

scope of Amazon’s reach and meeting the increasing need for

seamlessly integrates their brand world into their consumers’ lives.

convenience in a time-pressured world.

Pearlfisher

THE DIGITAL SHELF

PEARLFISHER’S TAKE ON E-COMMERCE FORWARDER magazine

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Deep sector knowledge. Digital expertise. Professional & friendly service.

b e W n g i s de e h t for ht g i e fr stry u d in

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+ 9 4 9 ÂŁ

ign s e ent d tion m b a p e s i o ort l W m e p i t v p p su b de gine o & e e W en anc n h e c t r ain ting Sea e m k , r ting ma a i d Hos me l a i Soc

We have unrivalled experience in web design, web development and SEO, along with web hosting, support and maintenance, giving you ultimate peace of mind. As a part of Freight Solutions Consulting we are unparalleled when it comes to social media and digital marketing, meaning maximum brand exposure for your business.

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Introducing...

A new service for the freight industry, bringing the power and convenience of mobile apps to transport and logistics companies

Company proﬁles

Track & trace link

Employee proﬁles

Corporate media

Quote request General contacts Company news

Job section Booking form Push notiﬁcations

freightapp.design ...by freight professionals...for freight professionals

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F R O M F O R W A R D E R M A G A Z I N E â&#x20AC;¢ P O W E R E D B Y F R E I G H TA B A S E

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THE LAST WORD... THE TEAM...

CRAIG EDITOR-IN-CHIEF TIM DESIGNER MOHIT SOCIAL MEDIA DOM ADVERTISING RICHARD ADVERTISING NICK ADVERTISING

A FINAL WORD FROM

FORWARDER

e'll have to see how things go from here...will the easing of the lockdown result in a fresh surge in COVID cases? That's probably inevitable, but

will it be severe enough to force us back into lockdown anyway? How will working environments and the very concept of both offices and customer-facing scenarios be altered in the long term? We want to hear your views and your plans, so please allow us to get your message out to the freight industry by sending your content to team@forwardermagazine.com Tim Headford, Graphic Designer, FORWARDER

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NEXT MONTH... We hope you like the new format and hopefully there will be a section that is of interest to you every month. Feel free to get involved! To re-iterate, the main sections are...

AIR FREIGHT SEA FREIGHT ROAD FREIGHT PROJECT CARGO CUSTOMS CLEARANCE AIR & SEA PORTS TECH & DIGITISATION EXHIBITIONS & EVENTS MERGERS & ACQUISITIONS RECRUITMENT & TRAINING MEDIA & MARKETING INDUSTRY SERVICES ...with some of the usual subjects as subheadings:

NEWS ASK THE EXPERTS REGIONAL FOCUS ECO FOCUS, etc.

f you would like your editorial to feature in next month’s magazine, please contact our editor Rachel using the contact details to the right. If you would like to advertise in FORWARDER magazine,

full details of our rates and technical specifications can be found in our media pack. Please email us for a copy.

Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT

twitter.com/ForwarderMag ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com EDITOR-IN-CHIEF

Craig Headford craig@freightsolutions.com • +44 (0)1454 275 946 EDITOR

editor@forwardermagazine.com ADVERTISING

Richard Booth richard@freightsolutions.com • +44 (0)1454 275 952 Dom Roberts dom@freightsolutions.com • +44 (0)1454 628 794 Nick Pratt nick@freightsolutions.com • +44 (0)1454 275 931 DIGITAL MARKETING

Darren Glasspool d.glasspool@freightsolutions.com GRAPHIC DESIGN

Tim Headford tim@forwardermagazine.com SUBSCRIBE

subscriptions@forwardermagazine.com

FORWARDER magazine is free in the UK. Please email for a subscription form. Please visit us online at

When you’re finished with this magazine,

forwardermagazine.com

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Logistics specialists working across: We're into our fifth year now and all of our issues are available on

• Automotive

ISSUU.com – just search 'Forwarder'. Of course, you can always

• Aerospace

read the latest issue on our website, at...

• Ornamental Aquatic

• Military FORWARDER • Projects MAGAZINE.COM /READ-FORWARDER

FORWARDER FEATURES

WHAT WE’RE TALKING ABOUT AND WHEN

NEW IN2020

We’ve restructured the magazine to give it universal monthly appeal. The topics below will have their own section in every issue.

AIR FREIGHT SEA FREIGHT ROAD FREIGHT PROJECT CARGO CUSTOMS CLEARANCE AIR & SEA PORTS

TECH & DIGITISATION EXHIBITIONS & EVENTS MERGERS & ACQUISITIONS RECRUITMENT & TRAINING MEDIA & MARKETING INDUSTRY SERVICES

January

February

March

April

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ISSUE52

May

June

July

August

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September

October

November

December

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ISSUE60

‘Relaunch’

‘Multimodal’

= printed issue. N.B. this plan and content is subject to change and we will do our best to inform you of any alterations made.

SOMETHING TO TELL?

IF YOU WOULD LIKE TO INCLUDE A PRESS RELEASE IN THE MAGAZINE OR TEACH THE INDUSTRY SOMETHING ABOUT ONE OF THE ABOVE TOPICS, THIS IS THE PLACE TO DO IT

editor@forwardermagazine.com

SOMETHING TO SELL?

WE CAN DESIGN AN ADVERT RELATING TO THE MONTHLY TOPIC OR REGION, OR YOU MAY ALREADY HAVE ONE READY TO GO, FOR TARGETED MARKETING TO THE RIGHT AUDIENCE

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