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elcome to
CONTENTS
AIR FREIGHT
2
19 IDCOVOVERY K C RE CING BAC BO
12
UN
SEA FREIGHT
24
ROAD FREIGHT
36
RAIL FREIGHT NEW SECTION
50
PROJECT CARGO
58
AIR & SEA PORTS
66
TECH & DIGITALISATION
72
EXHIBITIONS & EVENTS
86
CUSTOMS CLEARANCE
90
INDUSTRY SERVICES
96
TRAINING & NEW RECRUITMENT CONTENT
120
MERGERS & ACQUISITIONS
142
MEDIA & MARKETING
154 FORWARDER magazine
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OPERATIONS
ACCOUNTS
making information flow… 4 FORWARDER magazine boxtop.net
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CRM
BOXTRAX
WAREHOUSING
WEB API’S
PO MANAGEMENT
WELCOME TO FORWARDER... A WORD FROM
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MEET THE TEAM
W
ell, it’s been a weird one, that’s for sure. As I write
CRAIG EDITOR-IN-CHIEF
this, we still don’t even know whether there’s a postBrexit deal with the EU, let alone the details.
craig@freightsolutions.com
ALAN EDITOR
Despite all the uncertainty, FORWARDER hasn’t missed a step,
tim@forwardermagazine.com
and we’ve published every month so far. In January we’ll release
LUKE SALES MANAGER
our 60th issue, a landmark five years in service to the industry.
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Be sure to get in touch after the break and get your message out to the freight world in a brand-new year...and a brand-new landscape.
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COVID-19 RECOVERY
Hopefully the most short-lived section of FORWARDER, we'll bring you word on how the industry is recovering from this crisis and focus on positive stories about a world bouncing back. Related topics SARS-CoV-19 coronavirus Government measures Industry reactions
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COVID-19 RECOVERY
NEWS
EUROPA SHOWFREIGHT PROVES RESILIENCE 2 NOVEMBER 2020
DESPITE COVID-19 CHALLENGES
E
uropa Showfreight is celebrating after securing a substantial
It’s certainly been a challenging past six months for the industry.
piece of new business, despite the current economic downturn
With the promise of exhibitions opening in October now postponed,
and ongoing challenges the exhibition industry is facing.
it’s been yet another setback. However, this industry is full of resilient, creative and strong people and I believe my team endorses these
Europa Showfreight is the dedicated event logistics division of Europa
values. That’s why we’ve remained dedicated and focused on looking
Worldwide Group and has been appointed by Prysm Group, one
to the future and securing new business. To see this now come to
of the fastest-growing and most progressive exhibition organisers
fruition and with such a substantial client has been a fantastic result.
in the world, to provide expert logistics solutions for exhibitors
We pride ourselves on delivering an outstanding service for our clients,
attending White Label World Expo 2021.
so for this to be recognised by such a prestigious event’s organiser as Prysm is testament to the solid reputation we are building within the
Scheduled for February 2021 at ExCel London, the Expo is the world’s
industry. We hope this will open doors to working together in future
largest event for professional online sellers to meet white/private label
on many other events – whilst we await news on when the industry
goods suppliers. With the increase in demand for online shopping
can be fully operational again.
during and post lockdown, the event will attract businesses from all
Europa Showfreight
sectors across the world looking to capitalise on this current trend. The well-established event will host 7,000 visitors and 500 exhibitors,
We’re delighted to announce we have appointed Europa
alongside 200 speakers offering seminars, masterclasses and summits.
Showfreight as our new partner for our upcoming White Label Expo 2021 event. We endeavour to offer our customers the best service
Europa Showfreight, as the Sole Official Logistics provider, will be
possible, allowing them to easily and efficiently transport the goods
supporting Prysm by providing White Label World Expo exhibitors
and equipment required. This event is one of the highlights of our
with a tailored logistics package to suit their individual requirements.
year and we need to ensure event success. We trust Europa will provide expert logistics solutions and look forward to hopefully continuing the partnership, working together on future events. James Berryman, Managing Director, Prysm
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WANT TO KNOW MORE? Further information can be found at europa-worldwide.com
Europa Showfreight will be offering the following services as part of
Europa Worldwide Group is an ambitious independent logistics
its work with Prysm on the White Label World Expo: International
operator with six divisions – Europa Road, Europa Air & Sea, Europa
and Domestic Transportation: Road / Air / Sea; Dedicated ‘Full
Showfreight, Europa Warehouse, Europa Contact Centre and
Load’ Solutions; Customs Clearance and Documentation; Pre
Continental Cargo Carriers and has featured in The Sunday Times
and Post Show Storage; Forklifting and Manual Handling; Direct
Top Track 250 for three years running. Europa recently revealed its
Delivery to Stand Space; Onsite Storage / Empty Cases and Courier
results for year-ending 31st December 2019, showing another 16.5%
Reception and Delivery.
growth with a record turnover of £205million. FORWARDER magazine
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COVID-19 RECOVERY
NEWS
2 NOVEMBER 2020
COOL CHAIN ASSOCIATION LAUNCHES
CHANGE MANAGEMENT MATRIX
TO ASSIST AIRPORTS TO PREPARE FOR THE COVID-19 VACCINE
T
he Cool Chain Association (CCA) has launched a
CCA members can share
COVID-19 Distribution Change Management Matrix
vital information, which, once
aimed at supporting airports to prepare their logistics for
consolidated, will provide a
COVID-19 vaccines in a methodical way.
useful resource as the industry prepares in the best way we
The Matrix looks at adherence to temperature requirements,
can for the distribution of the
packaging, forecast and quantity, and timeframe across different
vaccines. We are not aiming to
stages in a vaccine’s journey through an airport.
suddenly find an end-to-end solution, but focussing on airports, where we know there are
CCA will share the Matrix with members for them to complete and
potential bottlenecks and where we can use the vast knowledge in
then bring together the information to help the supply chain to focus
our network to help establish workable guidelines.
on potential pinch points, training needs, safety and security, as well
Nicola Caristo, Secretary General of the CCA and Airline
as supplier and risk management, and quality.
Partner Manager, SkyCell
The Matrix also incorporates sections on facilities, and warehouse,
The scheme was unveiled during CCA’s recent COVID-19 Taskforce
and ramp operations.
Workshop, where the focus was also placed on the need for both shippers and legislators to play their part.
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WANT TO KNOW MORE? Further information can be found at coolchain.org
It will be essential to have the
The idea is to connect all of the different
buy-in from Customs and other
stakeholders, from packaging companies to the
legislators. But we should also
pharma companies, to put the data together so
look at encouraging shippers to
that we can determine what the optimal packaging
be involved and start investing
is and the optimal service on the lane to deliver
in signing up for Known Shipper
with minimum risk and in the most cost-efficient
status wherever possible to help
way. To do this virtually takes minutes, versus
speed up the process.
hours for an actual journey.
Fabrizio Iacobacci, CCA Board member; Head of Pharma Business Development, Bcube Air Cargo Guest speaker Ruud van der Geer, Global Deliver Strategy Team MSD said the pharma industry was working to be as prepared as possible in volatile times.
ABOUT THE COOL CHAIN ASSOCIATION The Cool Chain Association (CCA) is a non-profit
The biggest challenge is that we have to develop a network,
organization bringing together all parts of the temperature-
but there are still so many unknowns, from the required shipping
sensitive supply chain to create an impact with visible and
temperature to where it will be manufactured and delivered, and the
measurable results for both companies and for society.
overall manufacturing capacity. We have to build something scalable and sustainable, sustainable because we have other products in our
Its aim is to reduce wastage and improve the quality,
portfolio, and we have to make sure this doesn’t impact access to
efficiency, and value of the temperature-sensitive supply
existing medication. We need a standardised solution, there is no
chain by facilitating and enabling vertical and horizontal
benefit to everyone coming up with their own supply chain solution,
collaboration, education, and innovation amongst members
that means we need to stay connected and keep talking.
and stakeholders.
Workshop members also heard from new CCA member Stefan
To find out about attending the events or joining the Cool
Braun, Managing Director of SmartCAE, behind a software platform
Chain Association, visit coolchain.org
for the simulation of Temperature Controlled Logistics called the Virtual Cold Chain. Braun demonstrated a case study on how the Virtual Cool Chain could help plan a robust distribution of Covid vaccines needing to travel at -70 Celsius.
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COVID-19 RECOVERY
NEWS
CANADA LAUNCHES EPISHUTTLES 11 NOVEMBER 2020
IN THE FIGHT AGAINST COVID-19
K
eewatin Air is now ready to deploy the isolation pod
In case of a local outbreak, Keewatin Air can with their EpiShuttles
EpiShuttle, for safe transportation of contagious patients.
offer fast and safe transport, even from remote locations. The
Canada is facing an increasing number of Covid-19 cases,
aircraft PC-12, is widely used in the north, where its short takeoff
and safe transport is key to handle the pandemic.
and landing capabilities make it able to service the smallest and remote communities with modest airstrips. This includes missions
The past week Keewatin staff and hospital staff at the Health Sciences
to Alert which is the most northerly community in Canada and the
Centre’s simulation lab and Stretcher Service of Manitoba have gone
world at latitude 82 degrees about 800 miles from the North pole.
through extensive training including trial runs in using the EpiShuttle. Keewatin Air is subsidiary of a larger group of airlines owned by We now have operational certification from Transport Canada
Exchange Income Corporation and operates a variety of aircraft
to deploy single-patient isolation and transport units, called
within the group, with that Keewatin Air is also working on
EpiShuttles in our Pilatus PC-12 planes. Keewatin, along with
certificates to do mass evacuations with EpiShuttles in ATRs and
Alberta Health Services fixed wing air ambulance has EpiShuttles
Dash 8s as well. In hotspots with Covid-19 outbreaks, patients need
in operating, says Janet Busse, Executive Director of Medical
transport to places with available ICU capacity. Only when safe
Operations at Keewatin Air.
transport is in place can Canada utilize the full capacity of the entire health care system and ensure treatment for everyone.
With the EpiShuttles in place, the medivac services providers can perform patient monitoring and full intensive care of infected
We found the EpiShuttle to have unparalleled features. The
patients during air, sea and land transport.
EpiShuttle allows patient monitoring and full intensive care treatment during transport, including emergency procedures like intubation
Canadian healthcare workers and first responders are making an
and insertion of central venous catheters. In addition, for Covid-19
admirable effort transporting patients while putting their own
patients, the adjustable backrest is extremely important to keep
health on the line. We hope that the EpiShuttle will make their
coughing at a minimum. However, it was the fact that the EpiShuttle
job safer and patient transport easier, Ellen Cathrine Andersen,
is re-usable, making it the most cost efficient product on the market,
CEO of EpiGuard says.
which made us decide on the EpiShuttle, says Janet Busse.
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WANT TO KNOW MORE? Further information can be found at kivalliqair.com
The EpiShuttle make transport safe, reduce cost and increase
EpiGuard is a Norwegian company established in 2015 providing
operational efficiency of Covid19 patient transport. An ambulance
better solutions for safe transportation of contagious patients. Our
usually requires 2-4 hours of disinfection between every infectious
team of medical experts and engineers developed the EpiShuttle
transport, and with an entire aircraft, it can take almost a full day.
based on analysis and clinical first-hand experience from previous
Disinfection puts transport vessels out of play, and in case of exposure,
global epidemics. Our medical background ranges from intensive
a whole team can be grounded for days. The pandemic compromise
care, infectious diseases, internal medicine and anesthesiology, and
the entire medivac system. That is why it is crucial with airtight single
transport medicine. EpiShuttle improves patient safety and care,
patient isolation and transport, Ellen Cathrine Andersen explains.
the safety for health care providers, reduce costs and increase operational efficiency. Saving one – protecting everyone.
The EpiShuttle is in use all over the world, in all continents. Five major Air-Forces have already purchased the EpiShuttle as well as ground ambulance services, private air transport companies and hospitals. The EpiShuttle is NATOs stock listed and CE-marked as a class one medical device.
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COVID-19 WATCH
EXPERTS
W
hen the pandemic hit back in March, consumer
To achieve this, retailers need to ensure they have maximum
behaviour shifted overnight. As online orders
visibility of their shipments. Doing so means you can monitor
stacked up and demand rocketed, many retailers
your carrier services, spot any issues as they arise and respond
found their processes were not equipped to handle peak-level
accordingly. Improved visibility will mean you can better
order volumes at the drop of a hat. Social distancing measures
prepare for returns too, and returns are not just for Christmas!
in warehouses only exacerbated the issue, leaving many with no
At any time, nearly a quarter of all parcel types are a return.*
choice but to advise of 10+ day delivery times. Some stopped
They are very much part and parcel of the delivery experience,
trading altogether.
and they cost retailers a massive £60bn per year,*. Getting them right is essential not only to your customers, but in
The trend towards online retail has been growing for a long time
protecting your margins too.
- it seems the pandemic has simply accelerated this. E-fulfilment must become a core focus for businesses. In order to avoid
Assembling an optimum mix of carriers
the delays and backlogs experienced earlier in the pandemic,
Another area the pandemic highlighted was lack of carrier
retailers need to ensure their delivery and returns process is
contingency planning. Although it is not uncommon for carriers
agile and robust enough to weather any storm.
to stop taking new clients or ‘switch off’ non-core services at peak times like Christmas, the unexpected nature of the pandemic left
Streamlining the shipping process
many retailers with no cover as they hadn’t forecasted for it. The
to improve agility
safest approach therefore, is to spread your shipping requirements
Delays in the shipping process not only mean disappointed and
across a range of carriers, rather than relying on just one. This
disgruntled customers, but a backlog of orders lying around
not only means you have the agility to pivot capacity according
the warehouse increases the likelihood of mistakes, missing
to demand, but you can also build a mix of carriers best suited to
stock and lost profits. With an on-going pandemic and Brexit
your business, customers and products.
providing further uncertainty, boosting warehouse productivity and improving efficiency is essential to protect the delivery
Part of your Brexit contingency planning should be to ensure
experience for your customers.
your shipping platform can handle customs data so you can provide your carriers with the right customs information. For this, technology is available to automate label printing and parcel routing. If you are labelling your parcels manually, it is easy to make a mistake. Incorrect documentation risks your carriers being held up at customs and can land you with a hefty fine. Automating this process will provide peace of mind that your parcels will stay on the move and ensure you avoid any nasty surprises.
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WANT TO KNOW MORE? Further information can be found at gfsdeliver.com
A cost-effective, customer winning delivery
But how can this be managed
and returns process
whilst protecting the bottom line?
As we approach 2021, not only are we looking at further flux and
Establishing a relationship with a single multi-carrier and logistics
uncertainty, but a much more competitive online environment.
expert is one solution. With access to hundreds of carrier
The customer delivery and returns experience cannot be
services worldwide, they can maintain all your carrier contracts
underestimated. A bad offering will prevent customers from
and relationships on your behalf. This means that you can be
shopping with you, a bad experience will prevent them from
assured that the right carrier is being selected for the right job,
returning. This means armouring yourself with a robust shipping
and you only have one cost and relationship to worry about.
process - one that provides maximum visibility so you can spot
This way you can be assured that your customers are receiving
any issues early, and one that relies on multiple carriers for your
delivery excellence whatever the ‘perfect storm’ may bring.
shipments so you have extra contingency when you need it. Bobbie Ttooulis, Executive Director, Global Freight Solutions * IMRG Returns Review 2020
HOW RETAILERS MAY HAVE THE ‘PERFECT STORM’ OF COVID, PEAK & BREXIT FORWARDER magazine
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AIR FREIGHT
A system of transporting goods by aircraft. Related topics AOG (aircraft on ground) OBC (on-board couriers) Air charter
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AIR FREIGHT
NEWS
1 DECEMBER 2020
ECS GROUP LAUNCHES
GSA MAIL SOLUTIONS E CS Group is launching a unique entity. GSA Mail Solutions
This high-potential market should experience very
is for airlines and postal operators. The structure is entirely
considerable growth in the coming months and years, with an
dedicated to outsourcing airlines Mail and E-commerce
increased need for air freight solutions for postal operators.
activities, as well as offering multiple transport solutions to postal
operators by bridging the gap using the world largest GSA Network and proven technical expertise.
We speak the airlines’ and postal operators’ language, so
we are the perfect intermediary. With GSA Mail Solutions, postal operators have access to our entire network of airlines
With GSA Mail Solutions, ECS Group reacts efficiently to the rise
without having to go through endless steps. We therefore
in postal flows, particularly linked to the growth of E-commerce
offer them an unprecedented increase in efficiency, because
boosted by BtoC & CtoC online platforms.
via a single point of contact – GSA Mail Solutions - they have access to a multitude of air freight solutions to route their
Helping airlines to tap into this
postal flows wherever they need them.
postal traffic on their destinations and accompanying them on new
Regulation, technicalities, and business intelligence are key success
routes, offers them new sources
factors within this sector. Managing postal and E-commerce
of revenue. Our expertise in
flows requires cutting edge expertise. GSA Mail Solutions will
managing these flows along with
pair with ECS Group network (140 airlines represented, 155
the digital solutions we offer
offices in 50 countries, more than 1200 employees) to increase
(customised EDI solutions in
business opportunities for its customers.
particular) also makes it possible to maximise capacities and guarantee parcel traceability. Adrien Thominet, CEO, ECS Group
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The ultimate in blue-sky thinking We’ve been developing our air freight experience for decades and we’re now proud to announce the launch of Allair - our dedicated air freight services division. We’ve built great relationships with international air carriers around the world offering a full, market-leading logistics package. All delivered by industry experts and supported by transparent, leading-edge information management. We make logistics simple, no matter what the challenges.
Logistics specialists working across: • Automotive • Aerospace • Ornamental Aquatic • Military • Projects
For exceptional air freight service:
Call: 0333 988 4848 www.allairglobal.com
FORWARDER magazine
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AIR FREIGHT
NEWS
22 OCTOBER 2020
ANTONOV AIRLINES TRANSPORTS
THREE HIGH-TECH RACING YACHTS T he yachts, designed to rise out of the water on hydrofoils,
London Stansted Airport, for the British INEOS Team UK, and the
were carried by AN-124-100 Ruslan aircraft for three
third departing Milan Bergamo Airport, Italy for the Italian LUNA
separate racing teams from Italy, the UK, and the USA
ROSSA team.
Kyiv, Ukraine, Monday 2nd November 2020 – ANTONOV Airlines
The USA journey from Rhode Island took three days and included
has completed the transportation of three high tech “flying” racing
two scheduled fuelling stops in Chicago, Illinois, and Honolulu,
yachts from Italy, the UK, and the USA, to Auckland, New Zealand
Hawaii.
in preparation for the 2021 America’s Cup race. The air shipment of the cargoes from the UK and Italy both took ANTONOV’s in-house engineering team worked to ensure the safe
three days as well with stops in Dubai, UAE, and Surabaya, Indonesia,
loading of the 22.8-metre-long, 4.9-metre-wide AC75 class yachts
also for scheduled refuelling.
on board its seven AN-124-100 Ruslan fleet. The AC75 yachts, which can reach speeds of up to 50 knots The total weight of each consignment, including the yachts and
(92.6kph), have been designed to “fly” by rising out of the water
support equipment, came to 20 metric tonnes.
on hydrofoils.
“Our engineers worked closely with the teams that organised the
The three yachts transported by ANTONOV will compete against
air shipment of these unique yachts to develop a safe loading and
defending champion the Emirates Team New Zealand and Stars and
stowage system for the long journeys to New Zealand,” said Andriy
Stripes Team USA in the 36th America’s Cup next March.
Blagovisniy, Commercial Director of ANTONOV Airlines. ANTONOV Airlines operates a fleet of seven AN-124-100 aircraft, “The AN-124 Ruslan, which has a volume of cargo cabin up to 700
including two modernised -150M variants, with a payload of up to
cubic metres, was the ideal aircraft for the job.”
150 tonnes, together with the AN-22, with a payload of 60 tonnes, the AN-225, the largest aircraft in the world, which has a payload
The first yacht was transported from Providence, Rhode Island, USA for the AMERICAN MAGIC team, with the second travelling from
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of 250 tonnes, and smaller AN-26 and AN-74 aircraft.
WANT TO KNOW MORE? Further information can be found at antonov.com/en/airlines
ABOUT ANTONOV AIRLINES ANTONOV Airlines specialises in the transport of outsized and project cargo worldwide using its fleet of seven AN124-100 Ruslan aircraft with up to 150 tonne payload, its 60 tonne payload
AN-22, and its unique 250 tonne payload
AN-225 Mriya, which is the largest aircraft in the world, as well as smaller AN-74 and AN-26 aircraft. More than 30 years after launching as the first company to offer the AN-124-100 commercially, ANTONOV Airlines continues to deliver air cargo solutions across the aerospace, defence, energy, humanitarian, industrial, automotive, and oil and gas sectors. ANTONOV Airlines is a division of ANTONOV Company, headquartered in Kyiv, Ukraine, and a Ukrainian state-owned enterprise, which designs, develops, produces, and maintains the AN aircraft. ANTONOV Airlines’ headquarters is at 1, Akademika Tupoleva Str., Kyiv. Its Ukrainian sales team is on hand to receive outsize cargo charter enquiries and can be contacted collectively at the following e-mail address: sales@antonov.kiev.ua
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AIR FREIGHT
NEWS
12 NOVEMBER 2020
AIR FRANCE KLM MARTINAIR CARGO
READY TO DISTRIBUTE COVID VACCINES S ince the 3rd week of March 2020, Air France KLM Martinair
Others will need to be distributed at a constant temperature of
Cargo has made every effort to maintain its global airfreight
between +2 and +8 degrees Celsius. This means that logistical
network, helping to keep vital supply chains in place. This
solutions will be essential to maintain quality throughout the vaccine
has always been essential, but even more so since the outbreak of
distribution chain.
the Covid-19 pandemic, ensuring that healthcare facilities as well as private citizens have access to medicines, medical equipment,
Air France KLM Martinair Cargo has years of experience with
personal protective equipment (PPE) and other critical products.
temperature-controlled transportation of pharmaceuticals and was
Approximately 6,000 cargo-only flights have been carried out
the first airline group to be CEIV certified by IATA. The distribution
in recent months. Air France KLM Martinair Cargo is currently
of Covid-19 vaccines poses specific challenges in terms of volume,
operating services to more than 100 long-haul destinations.
transportation requirements and security. In order to be fully prepared for this we started a Covid-19 Vaccine taskforce four
One of the next logistical challenges will be the global distribution of
months ago. This taskforce represents all the relevant Air France
the Covid-19 vaccines. Earlier this week, the American pharmaceutical
KLM Martinair Cargo departments. Our teams have been working
giant Pfizer, together with German partner BioNTech, announced
on an extensive action plan. For example, at our Schiphol Pharma
great success in the first interim analysis from the Phase III study of
Hub, we opened up a 1,118 m3 Climate Controlled storage facility a
its Covid-19 vaccine candidate.
few months ago and we are building an additional 2,061 m3 additional Cool Room. At our Charles de Gaulle Pharma Hub, a new Climate
In terms of volume, distributing the vaccines will be an unprecedented
Controlled storage area is about to be finished. We also introduced
logistical operation. Initial expectations are that around 15 billion
Hybrid and Advanced Passive Solutions that will be used to transport
vaccines will need to be distributed worldwide. Many of these will
the vaccines, on top of existing full range of Active Containers.
also need to be distributed at very low temperatures. The Pfizer
Along with many other initiatives, extra monitoring and intervention
vaccine must be kept deep frozen (at -70 degrees Celsius).
management have also been implemented. GertJan Roelands, Senior Vice President Sales & Distribution, Air France KLM Martinair Cargo
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WANT TO KNOW MORE? Further information can be found at klm.com
We believe that cooperation and building communities around the upcoming global vaccines distribution are essential. We’ve established partnerships with many of the parties in the logistical chain, including forwarders, trucking companies, container providers, airports, cargo/logistical associates, pharmaceutical companies and healthcare-related institutes and authorities. We believe that strong executing this logistical challenge.
ABOUT AIR FRANCE KLM MARTINAIR CARGO
Adriaan den Heijer,
The Air France-KLM Group is a global airline group with a
Executive Vice President, Air France-KLM Cargo
strong European base. Its main areas of business are passenger
cooperation between partners will be essential to successfully
transport, cargo transport and aeronautical maintenance. Together with Air Cargo Netherlands (ACN) and Amsterdam Airport
Air France KLM Martinair Cargo is the Air France-KLM
Schiphol and with Aéroport de Paris (already two leading European
Group’s dedicated air cargo business. Air France-KLM Cargo
Pharma hubs), we’ve established two taskforces to fully prepare both
is a member of SkyTeam Cargo (www.skyteamcargo.com)
airports communities for upcoming vaccine transport operations.
offering an even larger network coverage.
In recent weeks, we successfully shipped the first Covid-19
Please click here to go to our press releases online or visit
vaccines. Air France KLM Martinair Cargo is ready for this logistical
www.afklcargo.com for more information about Air France
challenge, ready to deliver coronavirus vaccines to the Netherlands,
KLM Martinair Cargo.
to France and to many other countries around the globe.
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AIR FREIGHT
NEWS
KERRY LOGISTICS CLINCHES AFLAS AWARD TITLES 10 NOVEMBER 2020
FOR THE FIFTH TIME
K
erry Logistics Network Limited is delighted to have
unforeseen difficulties and uncertainties, we will persist in helping
once again clinched the titles of Best 3PL Provider and
our customers to navigate the changing landscape and thrive in the
Best Logistics Service Provider - Air Freight at the 2020
new conditions, as well as making full use of our capabilities to
Asian Freight, Logistics and Supply Chain Awards (‘AFLAS’). Kerry
capitalise on new demands.
Logistics is the proud winner of the titles for the fifth time. The
John Parkes, Managing Director Integrated Logistics, Kerry Logistics
awards were presented on 9 November 2020 in Hong Kong. Kerry Logistics has leveraged its unique market position as one of the Organised annually by Asia Cargo News, a shipping and supply
very few Asia-based global freight forwarders, with broad exposure
chain industry news platform for the Asian Pacific region, AFLAS
in key gateways across continents and ability to capture new business
was set up to honour the respective winning organisations for
opportunities. Its international freight forwarding division registered
demonstrating leadership as well as consistency in service quality,
a 40% growth in segment profit in the first half of 2020.
innovation, customer relationship management and reliability. The winners were nominated and voted by over 15,000 Asia Cargo News readers, making it a widely-recognised award among industry players and experts. We are pleased and thankful to Asia Cargo News and its readers for their recognition of our hard work and achievements. Our continuous winning streak shows that we have consistently kept up the standards of our services and performance. Over the course of this year our industry has faced a great deal of challenges and struggles alongside the rest of the world. But with resilience and adaptability, Kerry Logistics has managed to ride out the waves and come out on top. While the road ahead remains fraught with
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WANT TO KNOW MORE? Further information can be found at kerrylogistics.com
K
erry Logistics Network Limited has been awarded the title ‘Air Business Operator of the Year’ at the 2020 Logistics UK Awards held in an online event on 13th November.
ABOUT KERRY LOGISTICS NETWORK
The Hong Kong-headquartered freight forwarder met the judge’s
Kerry Logistics Network is an Asia-based, global 3PL with
criteria that included demonstrations of industry leadership,
a highly diversified business portfolio and the strongest
customer care, operational efficiency, and industry innovation.
coverage in Asia. It offers a broad range of supply chain
The annual awards event is organised by UK-based industry
solutions from integrated logistics, international freight
representative group Logistics UK to support and celebrate
forwarding (air, ocean, road, rail and multimodal), industrial
businesses and developments in supply chain logistics.
project logistics, to cross-border e-commerce, last-mile fulfilment and infrastructure investment.
We are incredibly proud of the Kerry Logistics team effort over the last 12 months and to have this noticed and applauded by industry judges
With a global presence across 58 countries, Kerry Logistics
is a brilliant achievement. Kerry Logistics’ extensive global network
Network has established a solid foothold in half of the world’s
and strong carrier relations enabled us to offer innovative, cost-
emerging markets. Its diverse infrastructure, extensive
effective, and reliable airfreight products to our clients, highlighting
coverage in international gateways and local expertise span
us as a world-leader in the most difficult of circumstances.
across China, India, Southeast Asia, the CIS, Middle East,
Emma Rowlands, Strategic Sales Director, Kerry Logistics UK
LATAM and other locations.
Members of Logistics UK, previously known as the Freight Transport
Kerry Logistics Network generated a revenue of over
Association, represent a large industry cross-section that includes
HK$40 billion in 2019 and is the largest international logistics
hauliers, suppliers, retailers, local authorities, freight forwarders,
company listed on the Hong Kong Stock Exchange.
freight handlers, and vehicle manufacturers.
KERRY WINS AIR OPERATOR OF THE YEAR 13 NOVEMBER 2020
AT THE 2020 LOGISTICS UK AWARDS FORWARDER magazine
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AIR FREIGHT
EXPERTS
E
ach year, trillions of dollars worth of goods are being
At least 60% of the yearly global air cargo is typically moved
shipped across the world by air. This is not surprising as
around in freighter aircraft by cargo operators and freight
it is not only one of the fastest transport alternatives
forwarders. Primarily, the cargo operations are hub-focused, and
possible, it is also considered the ideal for low-volume and high-
they adhere to trade routes. They are also less comprehensive
value shipments.
compared to passenger air networks.
However, the COVID-19 outbreak and the preventive and
How passenger fleets are helping
compulsory lockdowns implemented worldwide has dramatically
to meet the shortfall
hampered the global air freight industry. The pandemic and the
To supplement the cargo operations amidst the current crisis,
inability of both developed and developing countries to control
airlines have been using their passenger aircraft fleets. Cargo
the spread of the virus have also significantly disrupted the supply
is also loaded in the main cabin. It is balanced and distributed
production cycle and supply chain.
across the seats and secured in place using cargo netting.
However, the impact of the pandemic is not limited to the global air freight industry alone. Even private charters that make use of various jets and turbo-prop aircraft have also been notably affected. Air Freight: Pre and Post Pandemic Back when things were “normal,� much of the heavy lifting for air cargo transport was done through passenger flights. Typically,
At least 20 airlines have been using their passenger aircraft
around 40% of the annual global air cargo is transported in the
for cargo missions globally, including Cathay Pacific, Qatar
belly hold of a passenger aircraft.
Airways, and Delta. Passenger aircraft are being operated by their respected airliners and chartered by freight forwarders to
New generation and wide-body planes have a vast belly hold
boost their capacity.
capacity. Case in point: a passenger 777 can easily carry as much as 20 tonnes of belly cargo. Its dedicated freighter counterpart,
Low fuel price environment
the 777F, can hold as much as 100 tonnes overall.
and low-occupancy flights The low fuel price environment has helped ease some of the
Before, airlines were able to up their passenger baggage with
operational expenses of low occupancy flights. Some airframe
substantial cargo volume. However, with only 20% of global wide-
manufacturers have also stepped up to offer some capacity. For
body capacity available, the volume now available for cargo on a
instance, Boeing provided Dreamlifters to transport critical
passenger flight is only a fraction of what was once considered normal.
supplies, while Airbus helped transport 1.5 million face masks.
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WANT TO KNOW MORE? Further information can be found at aviationcharters.com
However, despite the creative additions, a noticeable shortfall
Some operators have to also face tightened regulations upon arrival
in terms of capacity is evident. As the virus continues to spread
like blanket 14-day quarantine for all the crew members. There is also
across the globe, the task of dispersing necessary supplies to
the risk of the cargo to also be delayed for two weeks. Undoubtedly,
virus hotspots has become quite challenging. Excess medical
a two-week delay for essential supplies is not acceptable.
supplies also have to be moved from one epicenter to another. The obstacles mentioned highlight the challenges encountered Coordination needed to match cargo capacity demand and
on a single mission. When you apply this to a global scenario, it’s
supply has been intensive in terms of time, labor, and negotiation.
easy to see a shortfall of scale and timeliness. Post-pandemic,
It has mostly been undertaken via unilateral arrangements
when passenger travel can finally resume at scale, people are likely
(i.e. government-driven missions operated by national carriers).
to encounter similar challenges—differing national regulations,
Generally, efforts have been decentralized and ad-hoc.
uncoordinated border restrictions, and non-harmonized policies.
Dealing with the operational obstacles
What is next for air freight and aviation?
Before reaching their destinations, operators have to address
If the experiences mentioned above provide a glimpse into
challenges, including operational airport curfews, fast-changing
the resumption of passenger air services, there is a cause for
border restrictions, and overflying regulations. If the aircraft is
concern. If the air freight and aviation industry want to rebound,
allowed to land at a specific destination, the crew will be subjected
a coordinated approach must be used. Close coordination and
to destination regulations that are dynamic and sometimes
conversation between the industry and governments must be
unharmonized when it comes to quarantine and testing.
established to enable a seamless return to normal.
COVID-19 & AIR FREIGHT
...IMPACT OF THE PANDEMIC & THE FUTURE OF THE INDUSTRY FORWARDER magazine
ISSUE59
23
SEA FREIGHT
A system of transporting goods by ship. Related topics Shipping lines Biofuels Ships' parts
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SEA FREIGHT
Despite shortage, containers rotting in depots? Container availability across China is still at a record-low, while US ports are overwhelmed by a surge of shipping containers from Asia, full of products retailers are eager to get on shelves for the holidays.
NEWS
19 NOVEMBER 2020
DESPITE SHORTAGE,
CONTAINERS ROTTING IN DEPOTS C !
CAx 40HCs for Shanghai | Above 0.5 indicates a surplus and below 0.5 indicates a deficit of containers Source: Container xChange
Due to the fastest increase in demand after months full of blank sailings, container availability for 40HCs is only at 0.05 CAx points compared to 0.63 at the same time last year, according to the Container Availability Index. Although the US East Coast is usually a surplus location of equipment (last year’s CAx value for 40DC was 0.7), this, the container availability dropped to 0.43 indicating actually less containers than needed. Containers spend 45 days on average in depot
ontainer availability across China is still at a record-low,
Containers spend 45 days on average in depot
Despite shortage, containers rotting in depots?
while US ports are overwhelmed by a surge of shipping
Container availability across China still at afull record-low, while US retailers ports are overwhelmed containers fromisAsia, of products are eager by a surge of shipping containers from Asia, full of products retailers are eager to get on shelves for the holidays. to get on shelves for the holidays.
!
!
CAx 40HCs for Shanghai | Above 0.5 indicates a surplus and below 0.5 indicates a deficit of containers Source: Container xChange
Due to the fastest increase in demand after months full of blank sailings, container availability 40HCs is onlyincrease at 0.05 CAxin points compared to 0.63 at the same year, Due to for the fastest demand after months fulltime oflast blank according to the Container Availability Index.
Average and median time of containers (in days) between “empty in depot” and “empty dispatched” | Source: Research Project FraunhoferCML & Container xChange
Although containers are very much in need, they still spend on average 45 days empty at depots according to a research project by FraunhoferCML and Container xChange.
sailings, container availability for 40HCs is only at 0.05 CAx points
Although the US East Coast is usually a surplus location of equipment (last year’s CAx value compared to this, 0.63 the same time lastto year, according for 40DC was 0.7), the at container availability dropped 0.43 indicating actuallyto lessthe containers than needed.
Container Availability Index.
Containers spend 45 days on average in depot
Especially in regions with low container availability such as China and the US, the average is comparably high with 61 and 66 days compared to the global average of 45 days.
Although the US East Coast is usually a surplus location of equipment (last year’s CAx value for 40DC was 0.7), this, the container availability
The high standard deviation of 85 days in North America and 129
dropped to 0.43 indicating actually less containers than needed.
days across Asia indicates many cases where containers spend far more days inside depots than the average suggests. Compared to the Middle East (21 days on average) and Europe (23 days on average) it takes more than 30 extra days to move
!
containers out of the depots and make money with them. Container xChange Average and median time of containers (in days) between “empty in depot” and “empty dispatched” | Source: Research Project FraunhoferCML & Container xChange
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WANT TO KNOW MORE? Further information can be found at centersource.io
C
entersource, a timber trade and technology company has
they need, and make smart decisions. This eliminates the transaction
launched Timber Exchange, a comprehensive marketplace
costs associated with pricing chaos, data silos, manual documentation,
and digital tool set for Forwarders, Sawmills, Importers
and intermediaries profiting off of geographic arbitrage.
and Forwarders. Companies in the Timber supply chain have regarded efficiency,
Timber Exchange arrives just in time to help timber supply chain
transparency and accountability as an administrative burden and
companies navigate the latest round of COVID-19-driven volatility,
expense, rather than a competitive advantage that can be capitalized
providing companies with the tools to remain profitable in a
on. There’s a serious technology deficit in our industry. Timber
challenging market.
Exchange offers an effective way to capture the competitive advantages of digital technology.
The digital platform provides users a with common marketplace and
Amir Rahsad, CEO & Founder, Timber Exchange
workspace that streamlines every step of the timber supply chain process. With easy plug-n-play onboarding, the new marketplace
Issued on behalf of Centersource Technologies by CHARLIE PESTI
aims to digitalise the global timber supply-chain, enhance crossborder collaboration and automate the most time-consuming processes facing companies today.
ABOUT CENTERSOURCE TECHNOLOGIES
Timber Exchange leverages decades of industry experience,
Centersource is an independent digital marketplace and
automation technology, and digital marketplace tools to offer a
supply-chain automation platform. Their mission is to
sophisticated logistics and trade platform that eliminates global trade
digitalize the global timber supply-chain, enhance cross-
pinpoints and billions of dollars in unnecessary costs.
border collaboration, and automate the most timeconsuming process facing companies today, including export/
An industry first, Timber Exchange provides a platform for sawmills,
import, logistics, documentation, analytics, compliance,
importers, and forwarders across the timber industry, allowing
accountability, transparency and visibility.
participants to seamlessly integrate their operations, get the data
TIMBER EXCHANGE 2 DECEMBER 2020
TACKLES INDUSTRY SILOS & INEFFICIENCIES WITH A MARKETPLACE & VISIBILITY TOOLS FORWARDER magazine
ISSUE59
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SEA FREIGHT
WANT TO KNOW MORE?
NEWS
Further information can be found at bifa.org
19 NOVEMBER 2020
UK FREIGHT FORWARDERS CALL ON GOVERNMENTS TO INVESTIGATE
SURCHARGES IN OCEAN FREIGHT B ritish International Freight Association Director General,
own economies. It is crucial to ensure fluidity and good function of
Robert Keen says that freight forwarders and the shippers
the supply chain, in unprecedented times as illustrated by COVID-19
they work for are reeling from unjust demurrage fees linked
and the chaotic state of international container shipping at present.
to congestion in ports around the world.
BIFA and FIATA are encouraging policymakers to consider the FMC’s
They should not be penalised by demurrage and detention practices
non-exclusive list of factors for consideration when assessing the
when circumstances are such that they cannot retrieve containers
reasonableness of demurrage and detention fees. Such guidance
from, or return containers to, marine terminals because, under those
will promote fluidity in freight delivery systems by ensuring that
circumstances, the charges cannot serve their incentive function
demurrage and detention serve their purpose of incentivising speedy cargo delivery; and that the interpretive rule will also
The FMC’s pronuncement came after six years of investigation with
mitigate confusion, reduce and streamline disputes, and enhance
all participants in the supply chain, which concluded that there had
competition and innovation in business operations and policies.
most likely been a long history of unjust and unfair demurrage and
BIFA is urging decision makers to ensure a level playing field for
detention practices. Whilst there are country and port-related
all actors in the supply chain of the reasonableness of demurrage
variances, the FMC findings apply globally as demurrage and
and detention charges. This includes consideration of the extent to
detention is a common and widespread topic of contention.
which demurrage and detention practices are serving their intended purposes as financial incentives to promote freight fluidity.
If the FMC has identified demurrage and detention practices that are likely to be considered as unjust for the USA, these practices are
All international maritime supply chain stakeholders should also
also unjust and unreasonable for the rest of the world. It is wrong
benefit from transparent, consistent and reasonable demurrage and
for container shipping lines not to respect the interpretative rule
detention practices that improve fluidity in global ports and terminals
introduced by the FMC in May that sought to govern conflicts on the
for the benefit of fair, reasonable and ethical interactions between
issue of demurrage and detention fees. Governments must therefore
stakeholders in the maritime supply chain. The FMC rule is therefore
have greater scrutiny over demurrage and detention practices to
intended to stop unreasonable and unjust practices to which shippers
ensure that they are considerate and reasonable for the good of their
and freight forwarders alike have been exposed tfor years.
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OUR FAVOURITE
CUSTOMERS ARE THE REALLY
AWKWARD
ONES CAUTION
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We’ll find a way www.allseasglobal.com
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SEA FREIGHT
A
EXPERTS
s the backbone of our supply chain, maritime allows for
In order to attract new talent with fresh ideas, existing players must
the cost-effective movement of any goods from one
accept that traditional processes may change significantly, and be
country to another. The scale of the sector is enormous,
willing to consider alternative approaches. The future success of
facilitating 95% of the UK’s trade at a value of £46.1bn to the UK’s
the industry will be defined through a collaborative effort between
GVA in 2017 and the global sector is set to be worth a staggering
industry and digital experience.
$3 trillion by 2030. Shipping has always made some use of data to provide specific As a result of the pandemic, almost overnight, organisations in the
solutions, such as weather data for forecasting and vessel
traditional sector have had to implement new digital ways of working
identification. But AI and machine learning are driving new data
to maintain the flow of international trade. In the post-Covid-19
application opportunities, alongside a joined-up, global view of data,
economy, the maritime sector will play an even bigger role; with
which other industries such as automotive and aerospace have put at
many new technologies being explored that will allow the industry
the forefront of their operations for years – predictive maintenance
to drive real change.
is a good example. Those who learn to harness this data and make all of their data work for them, will grow faster, become more
One of the criticisms laid at the feet of the maritime industry is that
productive and lead in this new era.
it can be slow to adapt to changes in the market. However, being a late adopter could also be seen as an advantage, as much of the
One significant challenge to the maritime industry that can cause
technology required to transition successfully is already available at
delays to the supply chain and financial penalties is that a large
a suitable cost. Peter Ruffley, CEO, Zizo and Kevin Martin, Head
proportion of vessels are late when delivering cargo. Though this is
of Client Services at 3DEO, discuss how the global pandemic has
often for a number of reasons, the answer isn’t pointing the finger,
provided a catalyst for change, and a real opportunity for maritime
it’s looking at the data available and using this information to find
to try new ideas, approaches and technologies.
out why this problem is consistently occurring and mitigating it from happening. By using available data, organisations can predict the
Capitalising on innovation
risks associated with each shipping route, analysing elements such
Both offshore and onshore, shipping companies will have to digitise their
as weather data and historical captain performance, to determine
operations as much as possible in order to operate more profitably and
the likelihood of the vessel being late, which in turn, will bring great
efficiently, and be able to unlock the vast potential of their data.
economic benefit.
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WANT TO KNOW MORE? Further information can be found at zizo.co.uk & 3deo.com
connectivity facilitates oversight of even the most remotely operating vessels, allowing crews and companies to understand and react to changing local and global events as they occur. Sharing and evolving
Automation is also coming to the wider maritime sector. One huge
Another hurdle to overcome within the maritime sector is a lack
opportunity is to automate dangerous or repetitive tasks onboard
of communication and knowledge sharing around innovation within
ships. This creates many benefits for the industry, a priority being
the industry. Rather than open discussion amongst the industry as a
the reduction of human error that often plays a key role in the
whole, there remains mistrust between companies that they might
cause of accidents at sea. Additionally, an improvement in efficiency
use information to their advantage.
can deliver huge monetary benefits due to the scale of the port operations.
This issue is largely down to inexperience with data governance. In order to advance the data conversation in the industry, organisations
Conclusion
must evolve their organisational structure to include technology-
Providing the maritime industry updates its thinking alongside IT
focused roles, such as the Chief Information Officer. An experienced
capabilities, the two hand in hand will help the sector to thrive
CIO can introduce the governance and control structures around
in the short term and into the future. There are huge savings to
data that will give organisations the confidence to participate in data
be made, efficiencies to be gained and advancements generated,
sharing activities.
once the industry totally embraces these innovations and digitises their process with a solid data-based foundation. By breaking these
Growing data pool
barriers and offering greater collaboration, we will see a rapid
The improvement in location data records provided by the widespread
movement in maritime towards digital innovation.
deployment of satellites and improved ship broadband connectivity have already begun improving vessel operational performance, as
Peter Ruffley, CEO, Zizo
well as quality of life for thousands of seafarers. Round the clock
Kevin Martin, Head of Client Services, 3DEO
ACCELERATING THE MARITIME INDUSTRY data
WITH DIGITAL INNOVATIONS & HOLISTIC DATA FORWARDER magazine
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SEA FREIGHT
S
EXPERTS
trong demand for container shipping space on major
Rollover ratios by major port hubs
trade lanes from Asia to Europe and North America
• Singapore, the world’s second largest container hub,
saw cargo rollovers increase month-on-month in
saw its rollover ratio, calculated by Ocean Insights as the
October as carriers struggled to keep ocean supply chains
percentage of cargo arriving at the port for transshipment
operating smoothly.
that was shipped on a different vessel than originally scheduled, increase to 31.1% in October from 30.2% in
Overall container rollover ratios at leading transshipment ports
September. This compared to just 21.6% of cargo rolled
rose to 28.5% last month, up from 26.9% in September and
in October 2019.
22.2% in October 2019, according to Ocean Insights, the world’s
• The Port of Tanjung Pelepas in Malaysia saw 24.6% of
leading real-time and predictive ocean container tracking data
cargo rolled in October, up from 22.7% a month earlier,
provider to forwarders and shippers.
while Taiwan’s Kaohsiung saw its rollover ratio last month rise to 29.4% from 23.2% a month earlier.
The latest global container port rollover findings were compiled
• Ningbo-Zhoushan, the world’s third largest container port
by analyzing Ocean Insights’ proprietary global container tracking
in 2019 by throughput, was one of the worst performers
data through to the end of October.
in October with 43.5% of its cargo rolled, up from 30.1% a month earlier.
This is supposed to be container shipping’s seasonal lull after the summer peak season, but on some trade lanes freight rates
However, even though overall cargo rollovers at transshipment
are near record levels and ships are still departing Asia full.
ports were up last month, some of the world’s leading box hubs
Container lines are trying their best to cope with critical box
also reported an improvement in carrier adherence to schedules.
shortages in Asia but this is putting more pressure on operations and freight rates. Carriers also no longer have the option of
• 24.6% of cargo was rolled at the port of Hong Kong in
adding more vessels to boost capacity - almost the entire global
September but this fell to 23.9% last month but was still higher
fleet is currently active. I think what we are seeing is that the
than the rollover ratio of 21.9% recorded in October 2019.
cargo pipeline has maxed out ocean supply chain capacity and this
• The Malaysia hub of Port Klang saw 27.9% of cargo rolled last
is being reflected in heightened rollover levels which translates
month, down from 28.9% in September and 42.3% in August.
into more disruption for shippers and forwarders. Josh Brazil, Chief Operations Officer, Ocean insights
• Dubai (Jebel Ali port) saw rollovers drop again last month, down to 27.6% from 31.8% in September and 34.9% in August. • Shanghai, the world’s largest container port, saw its rollover ratio improve to 22.8% last month, from 25.5% in September and 26.5% in August. • Busan Port, the world’s sixth largest box hub in 2019, also saw cargo rollovers fall last month, dropping to 27.1% from 30.4% a month earlier.
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WANT TO KNOW MORE? Further information can be found at ocean-insights.com
Rollover ratios by leading container lines Reflecting the port data, most container lines saw their rollover ratios deteriorate last month. Ocean Insights calculates the
• MSC’s rollover ratio as calculated by Ocean Insights rose to 22.9% last month from 16.2% in September. • Maersk’s rollover ratio increased to 35.1% last month from
rollover ratio for carriers as the percentage of cargo carried by
32.9% in September, while Hapag-Lloyd’s rollover ratio creeped
each line globally that left a transshipment port on a different
up to 37.7% in October up from 34.2% a month earlier.
vessel than originally scheduled.
• COSCO’s ratio increased to 26.4% last month from 23.7% in September, ONE’s ratio rose to 39.3% from 38.9% over
ABOUT OCEAN INSIGHTS Getting all the dots connected in ocean freight is not
the same period, while Evergreen’s rollover ratio was up to 31.8% last month from 25.9% in September. • Bucking the trend, CMA CGM’s rollover ratio dropped
easy. After all, data are often unavailable and rarely
from the substantial 40.6% and 45.8% recorded in
comparable. At Ocean Insights, we consistently
September and August, respectively, to 31.4% last month.
consolidate and evaluate container shipping data from
• Hamburg Sud also saw its performance improve last
multiple sources to help logistics teams all around the
month with its cargo rollover ratio falling to 24.7%
globe stay on top of their shipping operations – whether
from 29.1% in September.
for day-to-day business or strategic decisions. We do that by delivering reliable data they can trust.
CARRIERS STRUGGLE TO COPE WITH EQUIPMENT SHORTAGES AS TRANSSHIPMENT PORTS SEE INCREASE IN OCTOBER ROLLOVERS FORWARDER magazine
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Ocean freight visibility at its best
Track all of your containers in real-time Do you realize what strategic and financial benefits you can gain from improved supply chain visibility? Our container visibility solutions – Container Track & Trace and Container Sailing Schedules – connect carrier information with actual vessel positions so you enjoy real-time information on the status of your container cargo. That way, you can take action before things go wrong in your logistics supply chain, as well as enjoying benefits such as: Greater customer satisfaction
Enhanced operational efficiency
Inventory optimization
Lower detention & demurrage charges
Timely crisis intervention
Profitable carrier contract negotiations
www.ocean-insights.com
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Contact us for a free trial and see how you can save time, money and resources! getintouch@ocean-insights.com
Container Track & Trace Full overview of all your containers with quick access to all details Automatic event notifications and alerts so you can take action Immediate response to predicted delays to adjust supply-chain logistics and reduce D&D charges
Container Sailing Schedules Transparency in the sailing schedules of all major shipping lines and alliances World’s most accurate and comprehensive data to enable informed decisions, e.g. most suitable service from A to B or performance comparisons
Improve your visibility with our solutions FORWARDER magazine
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ROAD FREIGHT
A system of transporting goods by road. Related topics Groupage Couriers Last mile
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ROAD FREIGHT
NEWS
PALL-EX ACCELERATES SUCCESS 12 NOVEMBER 2020
DURING FIRST YEAR OF NEW ERA
P
all-Ex has successfully steered its network into the fast lane
Despite the on-going challenges of the coronavirus pandemic, Pall-
during its first 12 months as a member and management owned
Ex has achieved a freight volume increase of 11%, compared to
network, increasing members numbers and freight volume.
the sector average of -1.1% recorded by the Association of Pallet Networks (APN).
The logistics giant has welcomed an influx of new hauliers and recorded a 20% increase in shareholder membership enquiries
The freight volume increase is a direct result of Pall-Ex’s six-figure
compared to the previous year.
investment in technology, which it plans to build on in the next 12 months.
Pall-Ex now has over 80 shareholder members and is still growing. Its MyNexus system provides sector-leading tracking and visibility, The roster of 15 new members during the last 12 months includes
vastly improving the user experience for the B2C market, where the
John Thresher Transport based in Bristol, Secure Transport Solutions
majority of growth has been achieved.
in Glasgow and Swansea-based Halls Brothers to name but a few. The increase has contributed to another key Pall-Ex UK milestone, Pall-Ex Group has also underlined its position as sector leader,
as October saw the team move the 20 millionth domestic pallet
acquiring the assets and goodwill of both the Fortec Distribution
through its central hub.
Network and Cranleigh Distribution Services Limited, while also making a raft of senior management appointments across the
Pall-Ex UK also became the first pallet network to earn the Silver
Pall-Ex Group.
Employer Recognition Scheme (ERS) award from the Ministry of Defence for its support of the Armed Forces community by providing ex-military personnel with jobs and training.
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WANT TO KNOW MORE? Further information can be found at pallex.co.uk
We are proud of everything we have accomplished during our first 12 months as a management and member-owned partnership. It hasn’t been the year that we anticipated, but despite all the challenges we have faced as a sector, Pall-Ex has successfully negotiated this difficult period for the benefit of our network. We have established ourselves as the network of choice for hauliers and underlined our position as the number one network for quality by maintaining steady growth within the B2C market. As a Group, we have also seen growth in mainland Europe, with two of our partners relocating to larger central hubs as well as introducing a chilled pallet distribution service that
ABOUT PALL-EX
will disrupt the market in Iberia. The Pall-Ex Group already moves
Pall-Ex Group is an award-winning network of hauliers
more than 20,000 per day within the European operations. Over
comprising two leading UK pallet networks (Fortec
the next 12 months we anticipate further growth within the B2C
Distribution Network and Pall-Ex (UK) Ltd) plus four
market and plan to drive our European growth into new territories.
subsidiary depots. Pall-Ex is a renowned name in logistics,
We have demonstrated that Pall-Ex is the network that supports
delivering an efficient and reliable service backed by
and champions independent hauliers through growth, technology and
innovative technology and a first-class network of established
sector challenges. Pall-Ex and Fortec celebrate their 25th anniversary
shareholder SMEs. With its headquarters and central UK
in 2021 and we are confident that this milestone will add further fuel
hub located in the Midlands, Pall-Ex is the beating heart of
to our organisation's success. We would like to take this opportunity
the logistics industry, transporting more than 35,000 pallets
to thank our UK network members and European Partners for their
across the globe every day with support from its carefully
hard work and dedication over the last year.
selected international logistics partners.
Kevin Buchanan, Group CEO, Pall-Ex Group FORWARDER magazine
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ROAD FREIGHT
NEWS
A.D.D. EXPRESS LTD ACCELERATES GROWTH 12 NOVEMBER 2020
WITH MAJOR EXPANSION
W
est Yorkshire haulier A.D.D. Express Ltd is expanding
A.D.D. Express Ltd, established on a 500 sq ft site in 1991, will retain
its operation with an additional state-of-the-art
its existing 60,000 sq ft facility in Elland
facility following a £1.4 million refurbishment. The Rochdale site is the perfect location for us as it provides
The firm has created 10 new jobs at the 120,000 sq ft site in
space to expand our fleet and grow with our customers. The
Rochdale, which benefits from a 16-door drive-through facility that
business has been growing at a rate of 10% year on year for the last
will accommodate up to 4,000 pallets per night at full capacity.
five years and that is all organic growth via word of mouth. We’ve been wanting to expand our warehousing space for some time, but
Key safety features of the new site include a five-acre yard, sort facility,
it has taken us two and a half years to find a site with suitable space
drive-thru canopy, dedicated scanning bays, extensive CCTV and a
and facilities for this expansion. For the first time we will be able to
weigh bridge– all located just minutes from junction 21 of the M62.
proactively expand our business and reach our full potential. It is an exciting time for our business and our team, who have faced real
A.D.D Express Ltd is a shareholder and founder member of the Pall-
challenges during the last few months, and we will continue to defy
Ex network – a pallet network of SME haulage firms, which operate
expectations. Our presence will also benefit the local community in
independently, but work together to deliver freight cost-effectively
Rochdale; we have already invested heavily in future proofing the site
throughout the UK and Europe.
and will be creating more new roles as our operation expands. We will be working closely with the Pall-Ex team to share knowledge
Its new Rochdale site will also become Pall-Ex’s Northern Hub in
and optimise the running of Pall-Ex’s Northern Hub for the benefit
early November, providing a spacious and accessible location for
of the network.
Pall-Ex members in the north to deliver freight for sorting.
Dave Fairbrother, Managing Director, A.D.D. Express Ltd
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WANT TO KNOW MORE? Further information can be found at addexpress.co.uk
The opening of our Northern Hub is an exciting step in Pall-
International palletised freight distribution solutions to a range of
Ex’s on-going journey and welcome news during what has been a
businesses. They also provide full-solution logistics options including
challenging year for the sector. A.D.D. Express Ltd was the obvious
general haulage, fulfilment and various storage packages.
choice for this partnership due to its exceptional track record and its impressive year on year growth. As A.D.D. Express Ltd
The team pride themselves on providing a quality customer experience,
approaches its 30th anniversary, the firm is well-respected both
operational efficiency and excellent communication and have numerous
locally and throughout the industry and having Dave and the team at
partnerships with local businesses spanning over ten years. With a team
the helm will ensure its success. Streamlining services and supporting
of high-quality staff and a fleet of modern vehicles, A.D.D Express
shareholder member growth is always a priority for our network;
Ltd is well equipped to meet even the most demanding deadlines.
this move has been carefully planned with our regional members in mind as it will enable greater access to the site for those in the north
To request a quotation for your pallet distribution email sales@
east and provide further network efficiencies.
addexpress.co.uk or telephone 0345 646 0973. For more information
Barry Byers, Managing Director UK, Pall-Ex
on A.D.D. Express Ltd and its services visitaddexpress.co.uk
A.D.D. Express Ltd is an established Yorkshire haulier operating from its two locations in Elland and Rochdale. Proud shareholder member of Pall-Ex, A.D.D. Express Ltd offer local, domestic and
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ROAD FREIGHT
NEWS
26 NOVEMBER 2020
PALL-EX NETWORK PUTS
HAULAGE START-UP SYNERGIX ON THE ROAD TO RAPID GROWTH
A
new logistics firm based in High Wycombe has joined the
We have hit the ground running with the launch of Synergix
Pall-Ex network to support its rapid growth plans. Synergix
and will continue that momentum with the support of the Pall-
Logistics Solutions, which also has premises in Hinckley,
Ex network. To thrive within the sector, we recognise that we
aims to achieve a ÂŁ10 million turnover within its first two years and
will always need a strong pallet network to help us fully service
has become a Pall-Ex shareholder to increase its freight volume.
our customer base. We joined the Fortec Distribution Network following our launch however, joining Pall-Ex was important to
The move will also enable the firm to concentrate freight delivery
create more delivery volume concentration in a key area for us, as
within the Twickenham area, while increasing services to new and
well us being able to increase the variety of services we offer. The
existing customers and providing access to sector-leading tracking
team at Pall-Ex gave us the confidence they would be good people
and visibility technology.
to work with; ensuring our staff and customers will be respected is very important to us.
Synergix was launched in July by directors Anthony Champness and
Anthony Champness, Director, Synergix
Jon Payne, who set up their own logistics business having previously worked at Geodis, which closed its UK operation earlier this year.
It is a bold move to launch a new company during a global pandemic, but Anthony and Jon’s extensive experience and sector
The pair, who have worked together for 17 years, have created 16
knowledge is enabling the business to go from strength to strength.
new office and warehouse jobs, as well as numerous roles for drivers.
It is this vision and customer-centric approach that makes Synergix highly suited to the Pall-Ex network. We look forward to supporting
Synergix is also a member of the Fortec Distribution Network,
the firm with its ambitious plans and building its reputation, both in
which was acquired by Pall-Ex Group in November 2019, and
the Midlands and the South.
provides additional logistics services including importing/exporting,
Barry Byers, Managing Director UK, Pall-Ex
storage and fulfilment.
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U
K commercial vehicle activity is performing stronger during
UK freight activity – consisting of essential services and necessary
the UK’s second nationwide lockdown than the first,
goods, such as food, medicine and post – remains strong at 100% in
latest figures from the Geotab and Webfleet Solutions
SWoL2, which compares to 71% in SWoL1.
Commercial Mobility Recovery Dashboard reveal. Fleets within the construction industry have also coped well,
A comparison of the second week of lockdown (SWoL2), from
averaging 92% during SWoL2, compared to 44% in SWoL1.
November 9 to November 15, found activity levels to be 33% higher – averaging 85% of pre-COVID-19 levels – than readings from March
The UK certainly faces tough challenges with another nationwide
30 to April 5 (SWoL1), when activity plummeted to an average of 52%.
lockdown as we enter the busiest time of the year. These numbers, however, paint a positive picture of how fleets have learned to cope
The latest data comes as the sector braces for the busiest retail
better with tighter measures over the last eight months. More than
period of the year, with Black Friday sales and festive purchases set
ever, fleet managers will be looking to squeeze efficiencies in their
to heighten demand.
operations, reducing vehicle idle time and fuel consumption while improving productivity, routing and load sizes. A good understanding
Commercial vehicle activity in France is currently averaging 80%,
of fleet data will remain central to all operations’ best practice in
Germany 102%, Italy 100%, and Spain 87%.
this busy period. David Savage, Regional Manager, UK & Ireland, Geotab
The Commercial Mobility Recovery Dashboard was produced by Geotab and Webfleet Solutions in a joint effort to measure the pulse of commercial fleet activity recovery.
The commercial transport sector is always under immense pressure at this time of year, as the sector grapples with a sharp uplift in online retail sales. With the tightening of the coronavirus
The dashboard analyses aggregated and anonymised data from more
restrictions, this pressure is even more acute. The latest data from
than three million connected vehicles around the world to help
our dashboard is encouraging and demonstrates how commercial
visualise the impact of COVID-19 on commercial vehicle and trade
fleets are successfully navigating this ongoing period of adversity
activity and to support strategic recovery efforts. It outlines week-
and evolving their operations to suit the new landscape. Though we
to-week activity on a country-by-country basis, as well as by three
do not know what the future holds, it is clear that the fleets who
sub-sectors – business services, construction and freight.
adapt their processes and use data-driven insights to fully optimise workflow and drive efficiencies will be better equipped to not only
Business services have once again been hit hardest, down to 60%
deliver on surge demands, but to thrive in the post-pandemic era.
in SWoL2. This, however, signals a 15% increase on SWoL1 when
Beverley Wise, Sales Director UK & Ireland, Webfleet Solutions
it stood at 45%.
UK COMMERCIAL VEHICLES STRONGER 26 NOVEMBER 2020
AS SECTOR GEARS UP FOR FESTIVE RETAIL SURGE FORWARDER magazine
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ROAD FREIGHT
NEWS
ANOTHER GROWTH CHAPTER FOR CEPIA 24 NOVEMBER 2020
AS THEY PARTNER WITH IMPORT SERVICES FOR CATS VS PICKLES™
C
epia LLC has appointed Import Services as European
We are all thrilled to be selected by Cepia for our retail logistics
logistics partner for the Cats Vs Pickles™ range of toys,
services including AEO bonded warehouses at Southampton
to provide retail supply chain services throughout their
Container Port. This is where Cepia see real benefit in reaching their
distribution network, encompassing the UK and Eire.
UK and Eire customer base and we are excited to support Cepia’s continued growth as they join our portfolio of forward-thinking
Founded in 2002, Cepia LLC is a leading manufacturer in the toys
Clients which we have the privilege to serve.
and games industry. With headquarters in St. Louis, MO, Cepia
Mike Thomas, Client Services Director, Import Services
focuses on combining child-friendly technology, innovative concepts and storytelling. In addition to the Cats Vs Pickles™ brand, other popular products include the Zhu Zhu Pets range and Bananas toys. The partnership with Import Services ensures Cepia are plugged into the supply chain efficiencies offered by a port-centric location. The flagship distribution centre [within the container port] at Southampton Docks is the perfect facility, growing by a further 200,000 sq ft in June 2021. Our growth plans in the UK and Eire required a supply chain partnership with a credible UK logistics partner. Import Services impressed us with their vast retail knowledge. We are pleased to have appointed Import Services and look forward to growing with them as their new distribution centre opens in 2021. Mervis William, Cepia
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ROAD FREIGHT
NEWS
18 NOVEMBER 2020
EUROPCAR MOBILITY GROUP UK SELECTS TOTALMOBILE TO PROVIDE
ENHANCED DAMAGE REPORTING T otalmobile, the UK leader in Field Service Management
Using this software, processes can be automated so that employees
software solutions, today announced it has been
can deliver faster and better customer service. Task provides service
selected by Europcar Mobility Group UK, a global leader
agents with a simple mobile app that enables them to take photos
in car and van hire, to roll out a customised mobile application
of any damage on the vehicle they’re inspecting and annotate the
across the UK to give customers confidence in damage reporting.
images for increased clarity. Once complete, the annotated images
The new solution enables employees to record the condition of
can be sent directly to the customer in the event of a new damage
vehicles with digital images at the point of handover to and from
claim or query, providing greater detail and accuracy on the exact
the customer, which can then be shared in the case of a new
condition of the vehicle.
damage claim or in response to a query, providing a higher level of detail to assist in these processes.
Being able to provide full visibility and transparency of a vehicle’s condition in the event of a new damage claim or query is crucial.
Supporting both leisure and business drivers, Europcar’s mobile
The new Totalmobile app ensures that all of the evidence required is
workforce – known as service agents – examine every vehicle
recorded and able to be shared with customers whenever necessary.
before and after use for any damage, which is then reported to the
This not only helps our staff on the ground, providing a more
customer. For business customers in particular, it’s crucial that these
accurate method of recording vehicle damage, but also delivers a
records are accurate and are shared as quickly as possible.
better service for our customers. If a damage claim or query is raised, the detailed images of the vehicle in question are readily
The mobile solution from Totalmobile, Task, provides organisations
available and can be shared directly with the customer. We were
with a toolkit that can be configured for sophisticated field service
keen to get a solution up and running as quickly as possible, and
management solutions to meet any business needs. It is rolling out
that was one of the immediate benefits of Totalmobile. We could
to over 1,000 Europcar service agents and hub users across nearly
implement their application by mid November.
100 different locations in the UK by mid November 2020.
Kevin Rand, Operations Director, Europcar Mobility Group UK
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WANT TO KNOW MORE? Further information can be found at totalmobile.co.uk
ABOUT TOTALMOBILE Totalmobile is a leading innovator in field service management and mobile workforce software solutions, that enable organisations to maximise the potential of their mobile workforce, providing them with a real competitive advantage, and customers with a great experience. By aiding the capturing, management and processing of mobile worker and asset data at every stage of delivery, Totalmobile's customers generate cost efficiencies, increase the capacity of their workforce, assure compliance with standards, and increase the consistency of their service. With a comprehensive product suite that includes mobile working, dynamic job scheduling, IoT enabled job creation, job management and business analytics, Totalmobile provides field service management organisations with all they require to drive improvements in process and deliver transformational benefits.
ABOUT EUROPCAR MOBILITY GROUP Europcar Mobility Group is a major player in mobility markets and listed on Euronext Paris. The mission of Europcar Mobility Group is to be the preferred “Mobility Service Company” by Customer experience and loyalty is vital for Europcar to maintain
offering alternative attractive solutions to vehicle ownership,
strong relationships with all of its customers, from individuals renting
with a wide range of mobility-related services: cars rental,
a car for just one or two days, to the largest business customers
vans and trucks rental, chauffeur services, car sharing and
that rent vehicles on a regular basis. The contract with Totalmobile
scooter sharing. Customers’ satisfaction is at the heart of the
is, therefore, designed to enhance this experience as well as ensure
Group’s mission and all of its employees and this commitment
that a complete audit trail is produced for accurate documentation.
fuels the continuous development of new services. Europcar Mobility Group operates through multi brands meeting
Europcar is a great example of where simple technology can make
every customer’s specific needs; its 4 major brands being:
a huge difference to the customer experience. When it comes to
Europcar® - the European leader in vehicles rental services,
damage to vehicles, accuracy and transparency are both crucial for
Goldcar® - the most important low-cost car rental company
Europcar to ensure that its customers can see exactly what is being
in Europe, InterRent® – a ‘mid-tier’ brand focused on leisure,
discussed. The images that our app enables service agents to take
and Ubeeqo® – one of the European leaders in car sharing
and annotate provide full visibility in this process, and make claims
for both businesses and end-customers market.
much easier as the damage in question is clearly recorded. Bobby Bahia,
Europcar Mobility Group delivers its mobility solutions
Commercial Director for Transport & Infrastructure, Totalmobile
worldwide through an extensive network in 140 countries (including 20 wholly owned subsidiaries in Europe, 2 in Australia and New Zealand, franchises and partners).
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ROAD FREIGHT
U
EXPERTS
rban congestion and the resulting emissions have long
deliveries. But while consolidation centres do have the potential
been the focus of city councils and local authorities,
to reduce the number of large vehicle movements into city
with an array of localised initiatives, such as air
centres, and thus lower emissions and road congestion, it can be
quality schemes, designed to reduce city centre traffic. And in
difficult for companies to justify the business case for using them.
London, it is increasingly common for borough councils to either
A consolidation centre costs money to set up and maintain; to be
mandate an offsite consolidation centre for new large retail or
financially viable, the fixed costs need to be shared across more
commercial developments to reduce vehicle movements into
end users to ensure long term sustainability.
urban centres or insist a consolidation option is reviewed as a part of the planning process. In this article I will explain why
Retail vehicle movements play a huge part in the creation of
despite government interest in the potential of these locations,
city centre congestion with, often, multiple deliveries per day
the number of centres open still remains low, and explore how
to many outlets, so offsite consolidation for the sector is an
they can be used in conjunction with a comprehensive traffic
option to reduce costs and output of pollutants. However,
management system to improve our urban environments.
consolidation of retail deliveries can only be considered and
The actions and demands by numerous London boroughs on
justified in specific cases – it is not a one size fits all solution - and
consolidation centres seem to make sense on the surface;
recent planning applications have shown that approximately 50%
recent commercial projects have shown that vehicles visiting
of deliveries to a retail centre are candidates for consolidation.
a large office block can be reduced by almost 70% if an offsite consolidation centre is utilised. As an example, an office block
It is important that consolidation is viewed by local authorities
of 4,500 employees could have more than 100 deliveries per
as one element of a broader strategy for reducing congestion in
day, comprising anything from office equipment and stationery,
our urban environments; retiming deliveries to quieter periods
flowers, cleaning supplies and refreshments to mail and personal
and smart road design are equally as important.
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WANT TO KNOW MORE? Further information can be found at logistics.org.uk
Encouraging the use of consolidation centres could improve the
As Clean Air Zones, pedestrian zones and cycle lanes become
congestion levels in and around our city centres – when viewed
more prevalent, access to town centres will become harder;
as part of a comprehensive traffic management system - but its
increased consolidation could play a part in reducing traffic
efficacy is reliant heavily on the redevelopment of the existing
in urban environments. The key is almost certainly with local
urban environment. Local city or borough councils could take the
authorities; not through the stick that is mandating consolidation,
lead here and implement consolidations strategies for their own
but the carrot that helps cover some of the initial costs.
workplaces. Many of our inner-city councils employ large numbers of people based in central office blocks; this is true of all of the inner
If your organisation is facing a request from a local council to
London boroughs and the larger UK cities. Some of these office
consider setting up a consolidation centre, Logistics UK Supply
blocks may be a great candidate for consolidation. The authorities
Chain Consultancy team can help you with initial feasibility
could help to create multi-user out of town consolidation centres
study and further project development to ensure the project is
and share the burden of the initial set up costs and the fixed costs
delivered in the most cost-efficient way. For more information
associated with a fit for purpose centre. With 70% of office-based
on Logistics UK’s Supply Chain Consultancy service, please visit
deliveries and 50% of retail deliveries suitable candidates for
logistics.org.uk/services/supply-chain-consultancy
consolidation, this combined approach could make consolidation a more affordable option for many companies, should they decide it
Paul Wilson, Supply Chain Consultant, Logistics UK
is the right approach for their unique business needs.
ABOUT LOGISTICS UK Logistics UK (formerly FTA) is one of the UK’s leading business groups, representing logistics businesses which are vital to keeping the UK trading, and more than seven million people directly employed in the making, selling and moving of goods.
CITY CENTRE CONSOLIDATION A STRATEGY FOR CLEAN AIR? FORWARDER magazine
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RAIL FREIGHT
The use of railroads and trains to transport cargo, as opposed to human passengers. Related topics Belt & Road Initiative HS2 Rail terminals and depots
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RAIL FREIGHT
NEWS
HS2: GOVERNMENT MUST PLEDGE TO GROW RAIL FREIGHT 6 NOVEMBER 2020
SAYS LOGISTICS UK
T
he logistics sector’s support of HS2 is conditional on the
Logistics UK needs government to secure the future of rail freight
government pledging unequivocal support to grow rail
in the UK and provide a cast-iron guarantee that freight services will
freight, according to Logistics UK. The business group has
have sufficient access to the released capacity that HS2 will provide. The
today (6 November 2020) launched a new report into how freight
conventional rail network is bursting at the seams; there are almost half
capacity will be released following the construction of HS2.
as many freight trains using the network as there were 15 years ago as passenger services, which continue to grow steadily, take the lion’s
LOGISTICS UK
share of the network. We are concerned that the process to allocate
Logistics UK (formerly FTA) is one of the UK’s leading
run by the incumbent passenger operator (West Coast Partnership)
business groups, representing logistics businesses which
and there is no guarantee that capacity will be provided for freight.
are vital to keeping the UK trading, and more than seven
HS2 presents a once-in-a-generation opportunity to make Britain’s
million people directly employed in the making, selling and
transport network more sustainable, and the opportunity for freight via
moving of goods. With COVID-19, Brexit, new technology
released capacity from HS2 is substantial. HS2’s development will free-
and other disruptive forces driving change in the way goods
up space on the existing rail network for up to 144 extra freight trains
move across borders and through the supply chain, logistics
per day, potentially removing 10,944 HGVs from the UK’s congested
has never been more important to UK plc. Logistics UK
roads every day. However, there is no policy or legal requirement that
supports, shapes and stands up for safe and efficient logistics,
a proportion of released capacity must be allocated to freight; Logistics
and is the only business group which represents the whole
UK urges government to reconsider its principles and provide clear and
industry, with members from the road, rail, sea and air
unequivocal support to grow rail freight.
industries, as well as the buyers of freight services such as
Zoe McLernon, Multimodal Policy Manager, Logistics UK
released capacity may favour passenger operators, because it will be
retailers and manufacturers whose businesses depend on the efficient movement of goods.
The report focuses on how Phases One and 2a of HS2 will release capacity on the West Coast Main Line and proposes ways to enhance
https://logistics.org.uk/files/public/rail/2020-hs2-report.pdf
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the role of freight across the project.
WANT TO KNOW MORE? Further information can be found at daviesturner.com
A
t the start of October, China’s Golden Week holiday and
Chinese New Year
ongoing issues affecting ocean freight container imports
In mid-March, Davies Turner re-commenced its fixed-day, weekly
into the UK from the Far East made Davies Turner’s direct
direct rail import service from China to the UK. The service had
Express China Rail overland service even more attractive, says the
commenced in 2018. In keeping with normal practice, Davies
UK’s leading independent freight and logistics company.
Turner’s Express China Rail Service did not operate during the Chinese New Year holiday break and its suspension was further
UK importers are facing a tsunami of container shipping issues.
extended due to the Covid-19 coronavirus. Wuhan, the epicentre
Schedule disruption; ongoing delays in vessel discharge and loading,
of the epidemic, has recovered since the re-opening of factories
which is leading to ships ‘cutting and running’ or diverting; prolonged
there, notes Cole:
turnaround times on the quay; shortages of dock labour and
Davies Turner's shipments, which are brought to Wuhan from many
container haulage, as well as import containers missing planned
parts of China by our local long-standing partner Air & Sea.” The
connections to rail, has resulted in a surge of interest for our direct
train departs from Wuhan and the transit time from Wuhan direct
express LCL & FCL rail service from China to the UK. It has been
to door in the UK is around 25 days. The rail service runs directly
going from strength to strength. Recently a record weekly number
into Duisburg in Germany. The time scale on offer from Duisburg
of six HC 40ft containers was carried directly to the UK. Unlike
to delivery in the UK is between three and four days. “Containers
the ocean freight alternative, there are no disruptions affecting the
are trucked under bond to the port of Rotterdam and transported
overland rail service, which typically saves clients up to 22 days and
by ferry to Purfleet, on the River Thames for on-carriage by truck
which currently could save more. In the ocean freight environment,
to Davies Turner’s distribution centre, near Dartford, southeast of
we also understand that additional delays are being encountered
London, where they are discharged, customs cleared and delivered,
by companies that use third party port warehouses to unpack
says Cole. The direct rail service is benefitting from many factors
their consol containers, a costly addition in time. At Davies Turner
affecting the alternative air and ocean modes, not just the pandemic,
unpacking and customs clearance of consol (LCL) containers takes
believes Cole. Looking to the future, he says: “If airfreight rates fall
place at our own depots in Birmingham, Bristol, Dartford, Glasgow
significantly, our direct rail service might not be so competitive, but
and Manchester, ensuring that we have a facility local to our UK
some customers are most likely to have re-engineered their supply
customer base to enable fast and competitive delivery their door.
chains to accommodate the longer transit times so that they can
Tony Cole, Head of Supply Chain Services, Davies Turner
benefit from the lower cost of the rail freight service.
It has recovered well, but it is only a hub for
DAVIES TURNER BACK ON TRACK
9 NOVEMBER 2020
WITH EXPRESS CHINA RAIL SERVICE FORWARDER magazine
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RAIL FREIGHT
NEWS
6 NOVEMBER 2020
iPORT RAIL NAMED RFG’S
BUSINESS OF THE YEAR 2020 i Port Rail has won ‘Business of the Year’ at the Rail Freight
Accepting the award on behalf of iPort Rail, managing director Steve
Group’s annual excellence awards event, with judges praising
Freeman said:
its outstanding vision for the future of the rail freight sector.
over the last couple of years have helped us enormously. We’ve
Nominated and chosen by the judging panel, iPort Rail had
all faced some difficult times over the past six months and as we
demonstrated how it achieved excellence in customer care,
go into 2021 there’s no doubt that they’re going to continue. The
environmental standards and innovation.
challenges that we face are coming from a number of areas however
Some of the strategic partnerships that we’ve had
this industry is nothing if not resilient. If we continue to partner and Judges said,
iPort Rail has spent years planning and investing heavily
to build the first inland rail freight terminal to be open and operational
work well together, we will continue to thrive together, winning a bigger share of the UK’s logistics market.
for a decade. Now, as well as attracting six daily intermodal services from around the country, it has also proved that medium-distance rail
With all the challenges we have had since the start of lockdown
flows are viable. In fact, this business has actually been instrumental
in March, it can be hard to forget about things that happened ‘pre-
in helping some of the rail freight flows cited in other award entries.
Covid’. Our awards offer us a chance to look back at all the positive
The judges were all impressed by this business taking a vision for the
events and developments that took place in the 12 months up to
future and then doing everything needed to implement it.
March. And while that may feel a little bittersweet, I think it is those successes that actually stand our sector in a really good place
The awards were presented by the event sponsors and presenters
for recovery and renewed growth. Our resilience, flexibility and
on the night John Smith, MD of GB Railfreight (GBRf) and Simon
adaptability, are the blueprint for our future.
Coppen of Burges Salmon.
Maggie Simpson, Director-General, RFG
ABOUT iPORT RAIL
More than 100 people attended the virtual event, which was the
iPort Rail is a central part of iPort, the the UK’s most
Railway Benefit Fund (RBF) through a charity raffle.
advanced multimodal logistics hub, covering a 800-acre site and connected to Junction 3 of the M18 motorway via the Great Yorkshire Way.
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13th RFG Awards, and on the night nearly £2,000 was raised for the
WANT TO KNOW MORE? Further information can be found at gbrailfreight.com
G
B Railfreight (GBRf) has started a new Intermodal service
The news follows GBRf’s earlier announcement that the company is
from the rail terminal operated by Solent Stevedores at the
set to start operations at its new intermodal sidings at Peterborough.
Port of Southampton, to East Midlands Gateway, Derby.
The investment provides GBRf with much needed track capacity –
This is its fourth daily service from one of the UK’s leading deep-sea
which will be doubled – in order to facilitate the business’ growing
container ports and will offer the market an additional rail destination.
intermodal sector.
This new service marks GBRf’s continued expansion in the
I am thrilled to see the beginning of this new service. Our growth
intermodal market and underlines the vital role rail freight plays in
in intermodal shows GBRf’s dedication to innovation, offering flexible
delivering goods around the country. The new Southampton to East
door-to-door solutions that meet our customers’ needs, as well as a
Midlands service will run five days a week and represents GBRf’s
consistently reliable service. We are very proud of the hard work that
20th intermodal service to date.
has been put in to be the industry’s trusted intermodal carrier. In light of the COVID-19 crisis we are redoubling our efforts to put the UK
SEGRO Logistics Park East Midlands Gateway (SLPEMG) is a 700-acre
back on track, while also doing our bit to decarbonise our economy.
development with planning consent for up to 6,000,000 square ft of
John Smith, Managing Director, GB Railfreight
logistics accommodation. The 50-acre intermodal terminal, managed by Maritime Transport, operates 24/7 and is able to accommodate up to
Our rail terminal at the Port of Southampton was significantly
sixteen 775m freight trains per day. It also provides storage capacity for
upgraded last year increasing our capacity and efficiency and we are
over 5,000 TEU – which is equal to approximately 45,000 pallets of cargo.
delighted to welcome an additional service from GBRf. Now with eight daily intermodal services from the Port of Southampton, this news
GBRf are able to offer both loaded and empty storage and final-mile
further strengthens our position as a UK leading rail terminal operator.
delivery, in order to provide a seamless ‘door to door’ opportunity with
Stuart Cullen, Executive Chairman, Solent Stevedores
a combination of rail and road resources. This new service offers the market an additional rail destination and cost-effective transport solution. 9 NOVEMBER 2020
GBRF LAUNCHES NEW
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RAIL FREIGHT
NEWS
16 NOVEMBER 2020
P&O FERRYMASTERS LAUNCHES FIRST DIRECT MULTIMODAL SERVICE
CONNECTING CZECH REPUBLIC TO BRITAIN P &O FERRYMASTERS today announces the next step in
The first train departed from Lovosice earlier this month and
the expansion of its pan-European logistics network with
arrived in Europoort 24 hours later with thirty-eight 45’ pallet-
the introduction of a new train service from Lovosice in
wide containers and huckepack trailers. There will be four
the Czech Republic to Europoort – Rotterdam with the option for
departures per week in each direction and the train is able to
onward sea connections to Britain.
transport hazardous goods and also goods subject to customs. The launch of the new service builds onto P&O Ferrymasters’
The company will run its own trains in both directions from Lovosice
strong multimodal network, which has its own train connections
– a strategic transport junction which is situated close to both
to Poland, Romania and Italy.
Prague, Germany and Poland – allowing businesses to move goods faster and more efficiently to Western Europe. Freight arriving in
This announcement follows several major investments in P&O
Rotterdam can then be shipped internationally or via P&O Ferries’
Ferrymasters’ network in the past 18 months, including the
services to multiple ports on the east coast of Britain.
addition of 200 mega trailers to its fleet and the opening of new connections, such as the launch of a rail service between Oradea
This new service is the first to provide a direct multimodal link spanning
(RO) and Lodz (PL). Furthermore, by working with its parent
from the Czech Republic to Britain and the first direct rail link between
company DP World, which is leading the world in the digitalisation
the Czech Republic and the Netherlands to use mega trailers. Part of the
of trade, P&O Ferrymasters introduced in September a state-of-
train will stop at Duisburg, the world’s biggest inland port, which will be
the-art track and trace system.
used as a gateway to connect Lovosice with other European terminals. Our customers face complex challenges in transporting goods from A to B across long distances in a context of time-critical, cost-constrained supply chains. Through this new service we will deliver value for our customers by driving efficiency and helping them to eliminate waste and reduce CO2 emissions in their supply chains. Thorsten Runge, Managing Director, P&O Ferrymasters
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ABOUT P&O FERRIES P&O Ferries is a leading pan-European ferry and logistics company, last year sailing 27,000 times on eight major routes between Britain, France, Northern Ireland, the Republic of Ireland, Holland and Belgium. Together with its logistics business, P&O Ferrymasters, the company also operates integrated road and rail to countries across the continent including Italy, Poland, Germany, Spain and Romania, Turkey and facilitates the onward movement of goods to Britain from Asian countries via the Silk Road. P&O Ferries is part of DP World, the leading provider of smart logistics solutions, enabling the flow of trade across the globe.
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PROJECT CARGO
The transportation of large, heavy, high-value or critical (to the project they are intended for) pieces of equipment. Related topics Heavy lift Abnormal load OOG (out of gauge)
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PROJECT CARGO
NEWS
17 NOVEMBER 2020
AAL TRANSPORTS
22,400M OF HEAVY LIFT COMPONENTS 3
FROM CHINA TO WESTERN AUSTRALIA FOR ELIWANA MINE & RAIL PROJECT
G
lobal project heavy lift carrier AAL Shipping (AAL) has
When handling heavy lift and over dimensional project cargo,
recently delivered 22,400cbm of stacker reclaimer
considerations of weight distribution, lift height restrictions,
components from Dalian in North East China to Port
maximum outreach and of course time and safety are significant.
Hedland in Western Australia. The cargo, destined for the Fortescue
Project requirements were also exacting, and we prepared extensive
Metals Group’s Eliwana Mine and Rail Project in the Pilbara, was
engineering modelling and feasibility scenarios to illustrate the safety
loaded on the 19,000dwt heavy lift mpv, AAL Fremantle (S-Class).
of our transport solution, its response to potential weather fronts
Months of meticulous engineering planning were made significantly
during typhoon season and to comply with additional requests
more difficult due to newly implemented COVID-19 restrictions in
submitted by Marine Warranty Surveyors. Ultimately, we met
Dalian. Despite these challenges, the cargo was loaded safely, and
all required standards and made full use of the AAL Fremantle’s
schedule integrity maintained.
1,600sqm weather deck and the 53m length of her hold number 3 to safely stow and secure every piece of our customer’s 22,400cbm
The stacker reclaimer components were shipped on behalf of one
cargo for its onward 3,700nm journey to Port Hedland. At 19,000dwt,
of the world’s leading project logistics providers, Schenker Australia
the S-Class is one of AAL’s smallest fleet classes. Designed and
Pty Ltd. The cargo comprised of multiple components of which the
built by AAL to service the demands of the heavy lift project cargo
heaviest was just over 230t and, the longest, 40m in length. Tandem
market, its optimised and flexible cargo intake capacity have made
lifting was required using the vessel’s port side heavy lift cranes (700t
the S-Class extremely popular.
max lift) and the operation proved challenging.
Nicola Pacifico, Head of AAL Transport Engineering
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Located in the Pilbara Region of Western Australia, construction began on the Eliwana project in July 2019. The iron ore mining project includes 143km of rail track and a dry ore processing facility (OPF) capable of outputting 30 million tonnes per annum. The project will create up to 1,900 jobs during ongoing construction and 500 fulltime site positions once fully operational. Bernd Schuler, Commercial Manager Australia for DB Schenker Global Projects & Industry Solutions, concluded,
We look forward
to a successful and safe conclusion to this important project. DB Schenker is proud to design bespoke project cargo solutions for our most prestigious client Fortescue on their Eliwana project in the Pilbara region of Western Australia.
A single-minded focus on customer service and quality has led AAL to become the world’s most awarded MPV carrier. In 2016, it
ABOUT AAL
won multiple awards, including top honours at the Global Freight
AAL is one of the world’s leading breakbulk and heavy lift project
Industry Awards in Sydney. Early 2017, AAL won the AFLAS
cargo operators, offering a unique ‘total multipurpose solution’
‘Best Shipping Line - Project Cargo’ award (for an unprecedented
of flexible and competitive Chartering, Liner and Semi-Liner
fourth time) and followed it up in October with top ‘Project
services for its customers - connecting Asia, Oceania, Middle
Carrier’ honors at the Lloyd’s List Asia Pacific Awards.
Awards in London and the 21st Australian Shipping & Maritime
East, Europe, Africa and the Americas. In 2018, AAL won the AFLAS award again and honored within Established in 1995 and marking its 25th anniversary in 2020, the
the ‘Excellence in Bulk Logistics or Heavy Lift Handling’ category
company operates the multipurpose sector’s youngest fleet of
at the Australian Shipping & Maritime Industry Awards 2018.
modern multipurpose heavy lift vessels (ranging from 19,000 to
In 2019, AAL followed up its previous successes with ‘Shipping
33,000 dwt), offering extreme heavy-lift capability (700mt max),
Line of The Year’ at the prestigious Heavy Lift Awards and ‘Best
with leading intake capacity.
Shipping line – Project Cargo’ at the AFLAS Awards.
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PROJECT CARGO
NEWS
11 NOVEMBER 2020
AAL WINS
‘BEST SHIPPING LINE, PROJECT CARGO’ AT THE 2020 ASIAN FREIGHT, LOGISTICS & SUPPLY CHAIN (AFLAS) AWARDS
A
t the 2020 Asian Freight, Logistics and Supply Chain
the organisers for putting on such a great awards ceremony. 2020 Has
(AFLAS) Awards in Hong Kong on Monday 9th November
been a perfect storm of challenges for everyone involved in the shipping
– an event attended by some of the biggest players in
sector, with trade wars, oversupply, commodity price instability and,
the Asian freight and logistics industry – AAL Shipping (AAL) took
last but most challenging of all, the COVID-19 pandemic.
the evening’s top project heavy lift carrier award, ‘Best Shipping Line – Project Cargo’. Given for outstanding service to the Asian
Marrying the primary need to protect the health and safety of
Shipping Community, the award recognises the work done by AAL
our teams worldwide with the commitment to keep our customers’
to provide reliable ocean transportation solutions within the region
supply chains moving has been extremely tough. We thank our
for the last 25 years and a significant milestone being celebrated by
excellent team for their continued hard work and resolve. This
the carrier in 2020.
award is testament to their high customer service ethics and is shared equally amongst them all.
The awards hosted and organised annually by Asia Cargo News, recognise leading service providers including shipping and airlines; airports and seaports; and logistics; 3PLs and other associated industry professionals. The nomination and voting process invited more than 15,000 readers and e-news subscribers to first determine the leading companies in the market and then select their winners, making the results the exclusive opinion of actual service users. Kyriacos Panayides, Managing Director of AAL, harnessed the win to praise the efforts of the AAL teams on land and sea during what has been one of the most challenging years for the multipurpose and project heavy lift sector, ‘We thank everyone who voted for AAL and
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WANT TO KNOW MORE? Further information can be found at livologistics.com
E
arlier this year, Livo Logistics managed the complex multimodal
Livo Logistics commented,
We had great support from all
transportation of almost 1,000 loose gas-line pipes from
the parties involved, including Wallmann Terminal Hamburg and
Ostrava in the Czech Republic via Hamburg Port in Germany
BBC Chartering.
to Umm Qasr Port in Iraq. The pipes had a total weight of about 570tn. 14 NOVEMBER 2020
LIVO LOGISTICS MANAGE
COMPLEX PIPES SHIPMENT
T
he Livo Logistics Prague team are pleased to share a project
A total of 24 oversized and overweight construction machines were
of construction equipment transported from Germany to
transported from Northern Germany to Western Czech Republic.
the Czech Republic.
The 24 machines ranged from 3tn to 62tn each. 3 NOVEMBER 2020
LIVO LOGISTICS WITH TRANSPORT OF
CONSTRUCTION EQUIPMENT FORWARDER magazine
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UNTIL THERE’S A CONTAINER FOR EVERY COMPLEX CARGO THERE’S ALWAYS ALLSEAS
Bring us your misfits, your non-standard, your oversized cargo. It’s where our passion for problem solving comes into its own.
We’ll find a way
Call: 0161 272 8989 www.allseasglobal.com 64
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PROJECT LOGISTICS I GLOBAL FREIGHT SOLUTIONS I SUPPLY CHAIN MANAGEMENT I SHIPPING LINE AGENCY
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AIR & SEA PORTS
Any place where persons and merchandise are allowed to pass, by water or land, into and out of a country and where customs officers are stationed to inspect or appraise imported goods. Related topics Cargo handling Container terminals Drayage
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AIR & SEA PORTS
NEWS
WANT TO KNOW MORE? Further information can be found at schiphol.com/cargo
12 NOVEMBER 2020
AMSTERDAM AIRPORT SCHIPHOL
NAMED BEST AIRPORT, EUROPE AT THE ASIAN FREIGHT LOGISTICS & SUPPLY CHAIN AWARDS
A
msterdam Airport Schiphol was named Best Airport –
The AFLAS Awards
Europe 2020 at the Asian Freight Logistics and Supply
AFLAS winners were announced at a gala dinner, one of the first awards
Chain (AFLAS) Awards in Hong Kong Monday night.
gatherings since the pandemic, on Monday evening in Hong Kong.
Over 15,000 readers of Asia Cargo News, organisers of the event,
Leading companies in the cargo, logistics, and supply chain sectors
voted for their favourite companies based on a shortlist of four for
took home awards in 47 categories.
each category. The winners were selected from an initial nomination stage, followed The cargo team is honoured to have been recognised in this way during what has been a difficult time for everyone. Asia has
by the announcement of a shortlist and a voting stage for readers of Asia Cargo News.
always been an important market for us, and especially now during the COVID-19 situation we are seeing an uptick in Asian carriers often carrying vital PPE equipment. We are committed to keep
ABOUT SCHIPHOL CARGO
supporting the supply chain in the best way we can to meet the
Schiphol is Europe’s fourth largest air cargo hub, and
challenges of the coming months. Thank you to everyone who
welcomed 1.57 million tonnes of cargo in 2019. Schiphol
voted for us, and a special thank you to our cargo community
initiates and co-creates smart cargo solutions to help the
who have been working around the clock to handle all the extra
airfreight community excel at Amsterdam Airport Schiphol.
challenges COVID-19 has brought along.
One such initiative is the Smart Cargo Mainport Program
Bart Pouwels, Head of Cargo, Schiphol
(SCMP) in which Schiphol, together with supply chain partners, aims to integrate data and digitalise the air cargo supply chain by optimising landside processes and launching new innovations.
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Are you a hiring manager working from
The Headford Group is offering the option
home trying to fill a vacancy or wary of
of pre-screening and live-video interviews
inviting people to your office in the midst
to help mitigate the spread of COVID-19.
of this new virus outbreak?
We all need to take this threat seriously and at Headford we want to do our bit to help.
To find out more, please contact (preferably not physically) one of our recruitment consultants for a free demonstration.
+44 (0)1454 275 957
info@headfordgroup.com FORWARDER magazine
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AIR & SEA PORTS
T
EXPERTS
here has scarcely been a time when successful supply
Growth of any sort is good news for the UK economy but
chain management was more important or more of
also tightens the squeeze upon those charged with managing
a challenge than it is right now. COVID-19, chronic
supply chains.
congestion, to say nothing of a deal or no deal Brexit on the not-so-distant horizon are combining to create a ‘perfect
Which is why, when a huge, brand-new, international
storm’ for the UK logistics industry. Few people know this
fulfilment centre which promises to help address some of this
better than Les Flanagan of Northamptonshire-based Les
capacity shortfall is set to become available in the UK, we get
Flanagan Logistics Services Ltd (LFLS), whose own logistics
excited. When that warehousing facility is being built less than
journey started back in the 1970s.
a mile from Port of Felixstowe, the UK’s largest container port, we get very excited.
In a career spanning almost 50 years. I’ve witnessed supply chains becoming longer and more complex and at the same time
The facility in question is the massive 500,000 sq ft, £50 million
consumers demanding quicker delivery times. Recent events,
warehousing development being built by freight and logistics
however, have highlighted the vital role the supply chain plays in
group Uniserve. Due to open its many, many doors in the second
keeping industry moving and nations clothed, fed and protected.
quarter of 2021, it represents a significant seachange for the UK
Businesses more than ever before need a reliable, flexible supply
industry as Flanagan explains:
chain, and safe and dependable warehousing and logistics. For the first time port-centric logistics at scale will be a reality However, even without the extraordinary events impacting
for businesses moving cargo through the Port of Felixstowe –
our industry in 2020, the pressures upon on it–and in
removing complexity, speeding up availability and giving better
particular warehousing–have been growing for years, says
value to customers using Uniserve’s new facility. Of course, it
the logistics veteran.
will introduce some much-needed capacity in the frozen food, chilled goods and e-fulfilment sectors.
In the UK, warehousing for certain sectors has been in short supply for a while – particularly those requiring wet bonded,
Not that port-centric logistics are a new concept to the UK
frozen or chilled facilities. At the same time ecommerce
market. Benefits of the approach (such as quay rent / demurrage
operations have boomed over recent years as consumers have
bill reductions, increased ‘DC bypass’ and cross-docking,
turned to online purchasing in their droves (a trend that has
improved inventory visibility / controls, quicker access to goods,
inevitably accelerated during the pandemic). And COVID or no
improved cash flow via bonded storage etc etc.) have been
COVID, B2B or B2C, there’s nothing to suggest that ecommerce
trumpeted by ports and logistics businesses alike for years –
expansion will slow in the future.
particularly at DP World’s London Gateway Port more recently. However, the introduction of this enormous warehouse on the doorstep of the UK’s largest port is potentially game changing for its customers and for the industry as a whole.
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The number of handling stages are dramatically reduced giving
As impressive as the scale and specifications of the Felixstowe
many operational and cost benefits. This model of bypassing the
site are, what’s really important is what this means for our
RDCs is estimated to remove about 1m miles for every 5,000
customers – namely capacity, convenience, flexibility, visibility
containers transported inland – a model that has been favoured and
and cost savings across multiple sectors and commodities.
adopted by many of the UK’s biggest retailers. With this simplified
David Barry, Director of Warehousing & Transport, Uniserve
model there is far less risk to availability of stock as customs procedures are quicker, there are less risk of delays through traffic
While the volatility of global markets is unlikely to ease significantly
congestion and the access to stock is quicker and easier.
in coming months, this is certainly a welcome development at the end of a year that has been short on good news stories, both
The scale and offering of the new centre are impressive. The site
inside and outside of supply chain management.
will be BRC food grade accredited, bonded for both wet and dry goods and will offer consolidation services for goods in transit.
This is a major development and much needed boost for
Sitting on an 11.5 acre site, the warehouse will be 400 metres
the industry,
long, 120 metres wide and 20 metres high (put another way you
Felixstowe facility will eliminate a lot of headaches for its users and
agrees Les.
Whatever 2021 brings, this new
could house TWO of the world’s largest container vessels under
offers a bit of optimism of better times to come in the future.
its roof). Inside the numbers are similarly daunting, including a 200,000 sq ft purpose built efulfilment zone, a 100,000 sq ft cold store, 80,000 ambient pallet spaces, 17,000 pallet spaces of frozen storage, 10 levels of racking and four mezzanine floors.
LES FLANAGAN ON
PORT-CENTRIC LOGISTICS & WAREHOUSING
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TECH & DIGITALISATION Digitalisation: leveraging digitisation to improve business processes.
(Digitisation: converting information from a physical into a digital format. Digital Transformation: the use of new, fast and frequently changing digital technology to solve problems.)
Related topics Robotics Drone technology Cloud data
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TECH & DIGITALISATION
NEWS
17 NOVEMBER 2020
DB SCHENKER CHOOSES WEBFLEET SOLUTIONS AS PREFERRED
TELEMATICS FOR ITS FLEET PARTNER & DATA MANAGEMENT D B Schenker, one of the world’s leading logistics providers,
With around 76,000 employees in more than 130 countries, DB
has chosen Webfleet Solutions, Europe's leading telematics
Schenker is one of the world’s leading logistics service providers.
solution provider and part of Bridgestone, as preferred
telematics partner for its complex fleet and data management.
The industry still works with very large target times and time windows within its supply chains, which include high security margins.
The common goal of the partnership is to optimise supply chains
This prevents optimum utilisation of loading ramps and times.
through connectivity and to enable greater transparency in the movement and global exchange of goods.
Increased connectivity in production also requires reliable data at all times – including supplier data, especially in ‘just-in-time production.’
Through our partnership with Webfleet Solutions, we are reaching a major milestone on the way to higher data connectivity. We at DB
WEBFLEET, Webfleet Solutions’ Software-as-a-Service solution,
Schenker can see that many freight carriers already use telematics,
enables its customers to share shipment information across different
but the reliability and quality of the information transmitted can
means of transport via open APIs. In this way, the complete delivery
vary significantly. This makes the networking of data more difficult,
process can be seamlessly traced - in compliance with legal and data
particularly in the case of more complex consignments, because the
protection regulations.
dimension of the delivery and information on the complete transport plan is not easily accessible. Industry 4.0 requires connectivity of all
Often not all vehicles and means of transport involved in the
parties involved. Real-time data for position and remaining travel
supply chain are already connected. And even if they are, this data is
time are the key factors to further optimise supply chains.
only visible to the owner and can only be used in the direct context
Florian Kemmerling, Head of Internet of Things, Global Digital
of the delivery. Shipment information and telematics data still come
Solutions, DB Schenker
together too rarely. Via our telematics solution WEBFLEET, fleet operators can very easily share explicit data, for example at sub-fleet level. In this way, DB Schenker receives position data in real time and can track the complete progress of the selected shipments. Taco van der Leij, Vice President, Webfleet Solutions Europe
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ABOUT WEBFLEET SOLUTIONS Webfleet Solutions offers these reliable open interfaces based on
Webfleet Solutions is one of the world’s leading telematics
high data availability and data security with an ISO/IEC 27001:2013
solution providers, dedicated to fleet management, vehicle
certified service.
telematics and connected car services. Its main Softwareas-a-Service solution WEBFLEET is used by businesses of
Data protection is essential for us at DB Schenker,
added
all sizes to improve vehicle performance, save fuel, support
When existing telematics solutions such
drivers and increase overall fleet efficiency. In addition,
as WEBFLEET are used for data exchange, carriers have complete
Webfleet Solutions provides services for the insurance,
control over what information they share.
rental and leasing industries, car importers and companies
Florian Kemmerling.
that address the needs of businesses as well as consumers. With this partnership, DB Schenker is making a further step in optimising
Webfleet Solutions has over 50,000 customers worldwide
freight movement through better utilization of shipping methods via
and services drivers in more than 100 countries, giving
connectivity between all stakeholders in the supply chain.
them the industry’s strongest local support network and widest range of sector-specific third-party applications and integrations. Our customers benefit every day from the high standards of confidentiality, integrity and availability of our ISO/IEC 27001:2013 certified service, re-audited in November 2018. Webfleet Solutions is part of Bridgestone Europe NV/SA (‘Bridgestone’), a subsidiary of Bridgestone Corporation, a leader in advanced solutions and sustainable mobility. For further information, please visit webfleet.com. Follow us on Twitter @WebfleetNews. For more information about Bridgestone in EMIA, please visit www.bridgestone-emia. com and Bridgestone newsroom.
ABOUT DB SCHENKER DB Schenker is one of the world’s leading global logistics providers — supporting industry and trade in the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management.
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TECH & DIGITALISATION
NEWS
3 NOVEMBER 2020
IAG PARTNERS WITH
IATA’S NET RATES
PLATFORM TO EXPAND DIGITAL OFFERING
T
he cargo division of International Airlines Group has today
We are delighted to announce this partnership. It represents
announced that it has partnered with IATA’s air cargo rates
yet another step in our journey to innovate and simplify how
distribution platform, IATA Net Rates, to offer an additional
logistics works; improving how we deliver for our customers and
platform which customers can use to do business with IAG Cargo.
making it easier for them to do business with us. The pandemic has accelerated the appetite for digitalisation across the air cargo
As the industry continues to progress digitally, IAG Cargo has
industry, challenging traditional processes and setting new standards
significantly invested in developing its APIs, offering instant access
of efficiency. Signing up to IATA Net Rates is one of many ways in
to rates and availability, facilitating real-time bookings to any of IAG
which we are continuing to offer customers a range of options as
Cargo’s hundreds of destinations. This partnership extends that
the industry embraces digitalisation. Giving choices to customers
commitment to its customers and through IATA Net Rates, IAG
is part of delivering high levels of customer service, whether they
Cargo will be able to grow its reach further.
choose to book via IAGCargo.com, their own system, or a thirdparty platform. Complementing our own online booking site, this is
Recently launched for the South Africa market and rolling out
another step in our commitment to save customers valuable time
globally shortly, IATA Net Rates’ ‘all-in-one’ platform offers freight
and effort by eliminating manual, labour-intensive processes.
forwarders the latest information on rates, tariffs and rules that
John Cheetham, Chief Commercial Officer, IAG Cargo
can be integrated directly into customer systems, accelerating the distribution of rates to market whilst simplifying and reducing
IATA is very pleased to welcome IAG Cargo to the IATA Net
the cost of rate handling procedures. For freight forwarders, this
Rates platform to support their efficient cargo rates distribution and
streamlined process and on-demand access to the latest data means
booking capabilities, across the different airlines of the group. By
huge potential gains in accuracy and productivity.
using IATA Net Rates, IAG Cargo expands their ability to reach their customers and provide effective digital solutions for distribution and booking. The global COVID-19 pandemic has demonstrated the critical role of air cargo. IATA Net Rates supports real time rates distribution, dynamic pricing & booking. This is even more essential in the current crisis to ensure critical medical supplies get where they are needed when they are needed. Frederic Leger, Director Airport Passenger Cargo & Security Products, IATA
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WANT TO KNOW MORE? Further information can be found at ecsgroup.aero
ABOUT ECS GROUP ECS Group is the world leader in GSSA business, serving airlines. Representing hundreds of companies in over 50 countries through its 155 offices, ECS Group knows it can count on its +1,200 employees around the world to offer high-quality service tailored to each of its partners. Thanks to
C
this ever-increasing network, in 2019, ECS Group has carried
ondor, TUI and Sunclass, managed by ECS Group, go live
over 1,179,000 tons on behalf of the airlines it represents and,
on cargo.one to offer their capacity for online booking
in this way, contributes to their growth and development on
at real-time prices and with instant confirmation. The
the international stage in the air cargo sector. ECS Group
partnership with cargo.one will guarantee freight forwarders a first-
has received many awards from its peers and is the favoured
class booking experience from search to booking as well as easy
partner and go-to GSSA in the cargo industry.
access to the carriers' network, especially the many frequencies to the Canary and ABC Islands. Being able to offer freight forwarders the broadest possible Collaboration between different players is essential to reach the
network and capacity available for booking to any destination in the
next phase of the air cargo industry’s digitalization:
As part of our
world is an important goal for us at cargo.one – in particular in the
overall transformation agenda, we decided to partner with several
upcoming peak season. We look forward to welcoming Condor,
digital solutions providers and cargo.one is one of them. Online
TUI and Sunclass with their unique networks to our platform.
distribution is a needed service for us to allow our principals to rise
To partner with ECS Group on this integration marks an important
from the COVID-19 crisis faster and stronger. Making the services
milestone for the industry. It signals our joint commitment towards
of our partner airlines Condor, TUI and Sunclass available on cargo.
more collaboration amongst all participants of the industry to create
one is a step forward in this strategy.
a bright and sustainable future for air cargo.
Cedric Millet, Chief Strategy & Digital Officer, ECS Group.
Moritz Claussen, Co-Founder & Managing Director, cargo.one
Following its $18.6m financing round, cargo.one has been rapidly
Starting from November, capacity of Condor, TUI and Sunclass will
expanding its services. Heading into peak season, the platform will be a
be made available on cargo.one in Germany, followed by other key
crucial channel for its airline partners to distribute capacity efficiently.
European countries such as Belgium, the Netherlands and many more.
CONDOR, TUI & SUNCLASS LAUNCH REAL-TIME CAPACITY 18 NOVEMBER 2020
ON LEADING E-BOOKING PLATFORM CARGO.ONE FORWARDER magazine
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TECH & DIGITALISATION
NEWS
3 NOVEMBER 2020
HERMES LOGISTICS TECHNOLOGIES + IT UNIVERSITY COPENHAGEN + DNATA
MACHINE LEARNING TRIALS H ermes Logistics Technologies (HLT) is working with researchers at the IT University of Copenhagen (ITU),
Denmark, and dnata Australia to explore new machine
learning models aimed at delivering predictive business analytics.
The Artificial Intelligence (AI) algorithms will run data from dnata
This is the future of enterprise machine learning envisaged by
Australia’s new Hermes Digital Ecosystem, which has a full Datalake
cloud providers, where any enterprise can incorporate data-driven
infrastructure that captures and stores all of dnata’s Hermes New
predictions into their business processes,
Generation (NG) Business Intelligence events.
said Prof. Bonnet.
Collaborating with HLT and dnata is a unique opportunity for us to explore the capabilities and limitations of cloud-based enterprise
The machine learning models will enable dnata to make predictive
machine learning.
business process decisions providing key insights on efficiencies, costs, and new services.
dnata recently went live with HLT’s H5 Cargo Management System (CMS) at six airports across Australia in Melbourne, Sydney,
Machine learning is part of HLT’s digital agenda and our datalakes are
Adelaide, Darwin, Perth, and Brisbane.
a fantastic source of events and data, which are always up to date and ready to inform and train AI models in the Hermes Cloud. Successfully
dnata is looking forward to using predictive modelling to
trained models will form new predictive functionalities for dnata and
enhance our cargo planning and operational processes. This data
help them refine an already competitive cargo handling offering.
science not only benefits our interaction with customer airlines, it
Alex Labonne, Chief Technology Officer, HLT
enables us to anticipate the demand patterns in advance for more efficient operations.
The ITU team, headed by Professor Philippe Bonnet and working
Terence Yong, Cargo Development Director, Asia Pacific, dnata
with HLT, will create, test, and develop the predictive models over the coming months to explore the design of cloud-native enterprise
The dnata machine learning prototype is part of HLT’s digital agenda
machine learning solutions.
to deliver value added services using Big Data analytics.
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D
uring a global pandemic may not be the obvious time to launch
Richard comments:
At a time of even further reliance on IT
a new business, but COVID-19 has highlighted our reliance
across transport and logistics it’s essential that operators are
on technology, in virtually every sector, including logistics.
using the best solution available and the onset of Brexit means IT is even more essential. As an industry we are not necessarily
According to a recent report from the Global Freight and Logistics
maximising IT as well as some other sectors and that’s something
Market Report 2020: Forecast to 2025, published recently,
Innovate aims to tackle. It’s important that operators understand the
logistics industry majors across the value chain are expected to
advantages and disadvantages of both in-house and external solutions
prioritize operational efficiencies, with investments in technology
– or a combination of both and clearly understand what they want
adoption. Freight forwarders that offer innovative online solution
technology to deliver. I have firsthand experience of developing new
offerings in freight matching, custom brokerage, and transportation
solutions from the ground up; literally from a blank sheet of paper and
management solutions are expected to transform the segment
my aim is to spread the best practice of IT across our sector ensuring
with enhanced customer experience. The warehousing industry is
we become best in class at using technology to drive forward.
expected to transform significantly with process automation due to the emergence of cross-border eCommerce and increasing demand
Innovate Freight is launching with three product offerings: IF Health
for integrated supply chain solutions.
Check, IF Consult and IF Consult Plus. The first, IF Health Check, is a five-day, high level freight management system review with an in-
It is therefore very timely for the launch of a new specialist IT
depth summary report and advice on further consultancy services.
consultancy for freight and logistics, Innovate Freight. Innovate Freight is the brainchild of Richard Litchfield whose track record in
The second, IF Consult, actions the advice shared in the Health
logistics spans over 20 years implementing state-of-the art freight
Check, transforming freight management systems to be more
management systems. The business maybe new but is not new to
efficient and productive. Finally, IF Consult Plus offers multiple
the world of freight.
development options to further enhance systems.
Richard was formerly Group IT Director at Europa Worldwide Group and Vice President / Global Head of IS Road Logistics at Kuehne & Nagel in Switzerland.
INNOVATIONS IN I.T. 18 NOVEMBER 2020
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TECH & DIGITALISATION
Y
EXPERTS
ear 2020 and COVID-19 pandemic along with lots
Key highlights
of uncertainty has put a bigger spotlight on the use
• Among all regions, US has been the key region to target having
of automation in warehouses worldwide. Whether
more than $4B market size in 2019 with a growth rate of
they’re adapting to new social distancing rules, under pressure to
12% in next 5 years. Germany is the traditional hub in Europe
distribute a higher volume of essential goods, struggling to meet
apart having ~35% market share in the region apart from
same day delivery or trying to add more remote work capabilities.
some attractive markets like UK, Nordic region and France.
As per LogisticsIQ’s latest post-pandemic market research study,
It is expected that next wave of opportunity is going to be
Warehouse Automation Market will reach the milestone of $30B
originated from South East Asia, India, Australia which are the
by 2026, at a CAGR of ~14% between 2020 and 2026.
key market in APAC after China, Japan and South Korea.
Despite of the temporary reduction in retail and e-commerce
• AGV/AMR market is expected to cross $5B mark by 2026
caused by lockdown and economic distress in this pandemic,
with a CAGR of ~32%. AMR is going to be main contributor
we have seen a strong order intake of warehouse automation in
in retail warehouses due to high demand in e-commerce
2020 which may reflect in revenues of these system integrators
sector and its flexibility to deploy the robot. However, it is
and manufacturers in 2021 or 2022. At the same time, a revenue
a bit slow in terms of pick rate per hour as compared to
dip of 6% is expected in 2020 as compared to our pre-pandemic
ASRS for G2P solutions.
forecast of 12% growth because projects were put on hold due to supply chain disruption and covid-19 locked down guidelines.
• The Grocery industry is one of the most challenging and attractive industries from a logistics perspective. Higher
Post COVID-19, most important and emerging trends have
automation driven by online grocery, micro-fulfillment centers
been eGrocery growth, Micro-Fulfillment Centers, Urban
and COVID-19 is going to be biggest opportunity in next 2-3
Warehouses and automated cold storages. Huge investment for
years led by cube-ASRS, Delivery Robots and Micro-Fulfillment
start-ups like Takeoff technologies ($86M+), Fabric ($136M+),
players such as AutoStore, Takeoff Technologies, Exotec,
Attabotics ($82M+), Exotec Solutions ($111M+) and Alert
Fabric, Attabotics, Dematic, Nuro, Tele Retail, KiwiBot, Robby
Innovation are witnessing this growth along with presence
Technologies, and Starship. Automation for eGRocery is going
of existing players like Dematic, Swisslog, Knapp, Opex
to witness an opportunity worth ~$5B by 2026.
Corporation, Muratec, AutoStore, Honeywell Intelligrated and Toyota Industries. Retailers such as Walmart, Kroger,
• Service model (MRO) importance increasing – over the
Woolworth, Amazon, Ocado, Meijer, H-E-B, Albertsons, and
time as the installed base of automated warehouse solutions
Ahold Delhaize have already started adopting and implementing
grows, industry players expect an increase in revenues from
these new technologies during pandemic.
services and maintenance, which would have a positive impact on profitability as the service business typically has 15-20% operating margins, versus 3-5% margins for new equipment. It is expected to be ~$7B worth market by 2026.
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• Business models are also changing considering the real time
• The adoption of technology is by no means uniform.
pain points of end-users for high capex. Businesses are
While one-hour delivery is available when buying online
increasingly intrigued with RaaS because of its flexibility,
in some parts of the U.S. and Europe, the average promised
scalability, and lower cost of entry. The business model for
delivery time in Brazil is nine days.
picker-as-a-service is usually on a per-pick basis, ranging from 6 cents to 10 cents per pick, while AMR-as-a-service
• Amazon Robotics automates the company’s fulfillment
is usually leased on a monthly basis, from US$711 per robot
centers using more than 200,000 autonomous mobile
per month to several thousands of dollars per month.
robots, up more than 600% from 30,000 at the end of 2015. Last year, DHL announced an investment of $300 million to
• Existing fully automated systems can reduce warehouse
modernize 60% of it warehouses in North America with IoT
related labour costs by up to 65% and logistics-related
and autonomous robots (~1,000 LocusBots commitment
spatial use by up to 60% at the same time as it increases
for delivery fulfilment).
the maximum output capacity.
WAREHOUSE AUTOMATION MARKET:
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Introducing...
A new service for the freight industry, bringing the power and convenience of mobile apps to transport and logistics companies
Company profiles
Track & trace link
Employee profiles
Corporate media
Quote request General contacts Company news
Job section Booking form Push notifications
freightapp.design ...by freight professionals...for freight professionals
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EXHIBITIONS & EVENTS Opportunities to network and promote your services. Related topics Conferences Expositions Networking
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EXHIBITIONS & EVENTS NEWS
1 DECEMBER 2020
21 FREIGHT FORWARDERS SHORTLISTED FOR
BIFA 2020 FREIGHT SERVICE AWARDS 2 1 freight forwarding companies have been shortlisted as
Supply Chain Management Award, sponsored by BoxTop
finalists for the eight service categories of this year's British
Technologies: B&H Worldwide, Killick Martin & Company, Ligentia
International Freight Association’s Freight Service Awards,
UK, Progressive 3PL
with 12 individuals making the finalists shortlist in the Apprentice of
The finalists in the Apprentice of the Year category,
the Year and Young Freight Forwarder categories.
sponsored by Seetec Outsource: Chloe Hamlett (Charles Kendall Freight); Eloise Hill (DHL Global Forwarding); Stuart Lupton (DHL
Those shortlisted in the various categories
Global Forwarding); Ben Milligan (DHL Global Forwarding); Ryan
are as follows:
Wilkes (Kuehne + Nagel) and Harry Wilson (Ligentia UK)
Air Cargo Services Award, sponsored by ASM: DHL Global
The finalists in the Young Freight Forwarder category,
Forwarding, Kerry Logistics, Ligentia UK, Simarco International
sponsored by Virgin Atlantic Cargo: Jack Coope (B&H
Cool & Special Cargoes Award, sponsored by TT Club: Gist,
Worldwide); Sam Greenhalgh (Zencargo); Katy Hopkinson
Killick Martin & Company
(Kuehne + Nagel); Zoe Lowe (Kerry Logistics); Keegan Starkey
Extra Mile Award, sponsored by Descartes - Kerry Logistics,
(Specialist Logistics Services) and Beckie Vallance (Geodis)
Moto Freight, Pentagon Freight, United Worldwide Logistics Ocean Services Award, sponsored by Port Express: Atlantic
In this extraordinary year, BIFA has been delighted with the
Pacific Global Logistics, Killick Martin & Company, Westbound
range of entries received to the BIFA Freight Service Awards 2020.
Logistics Services
The fact that so many BIFA Members took the time to document
Project Forwarding Award, sponsored by Peter Lole Insurance
their achievements while continuing to manage their businesses
Brokers: Atlantic Pacific Global Logistics, DB Schenker, RIF
through incredibly trying times is a testament to the tenacity of BIFA
Worldwide, Specialist Logistics Services, Ucargo
members. It adds to the esteem in which the BIFA Freight Service
Specialist Services Award, presented by Transaid: B&H
Awards, which is now in its fourth decade and rightly seen as the
Worldwide, In Time Worldwide Express, Lila International
blue riband event for the UK's freight forwarding and logistics sector,
Logistics, NNR Global Logistics
is held. I congratulate all the companies that have been shortlisted
Staff Development Award, sponsored by Albacore Systems:
and look forward to watching the videos revealing the winners.
Morrison Freight
Robert Keen, Director General, BIFA
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L
ogistics UK’s highly anticipated Future Logistics Conference
The conference’s content streams will examine the issues set to
at ITT Hub has moved to summer 2021, to allow for a safe
challenge the logistics industry of the future including future business
and accessible experience in line with current government
strategies, future communities, future data and future vehicles.
restrictions on large scale gatherings.
The first British astronaut to visit the International Space Station, Tim Peake, will be headlining the conference with a session identifying
Now taking place between 30th June and 1st July 2021 at
areas where inspiration from space could provide solutions for 21st
Farnborough International Exhibition and Conference Centre as part
century logistics challenges.
of the inaugural ITT Hub event, the Future Logistics Conference will be a unique opportunity to explore the forces set to shape the logistics
For more information on Future Logistics Conference
sector, as David Wells, Chief Executive of Logistics UK explains:
2021, and to book your place at the free event, please visit itthub.co.uk/conference
The logistics industry is changing faster than many of us appreciate, with advancing technology converging with challenges such as climate change and the COVID-19 pandemic to reshape the nature of future
ABOUT LOGISTICS UK
UK and global operations. Ensuring the safety and contentment of
Logistics UK (formerly FTA) is one of the UK’s leading
our visitors, exhibitors and speakers is our top priority, which is
business groups, representing logistics businesses which
why we, in conjunction with Binswood Media – the organisers of
are vital to keeping the UK trading, and more than seven
ITT Hub – have made the difficult decision to postpone the event
million people directly employed in the making, selling and
from spring to the summer months. This will help to ensure we can
moving of goods. With COVID-19, Brexit, new technology
deliver an enhanced, safe experience for all involved. I would like to
and other disruptive forces driving change in the way goods
thank everyone for their patience and understanding.
move across borders and through the supply chain, logistics has never been more important to UK plc.
20 NOVEMBER 2020
LOGISTICS UK’S FUTURE LOGISTICS CONFERENCE:
NEW 2021 DATE CONFIRMED! FORWARDER magazine
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CUSTOMS CLEARANCE
Documented permission to pass that a national customs authority grants to imported/exported goods so that they can enter/leave the country. Related topics Bonded warehousing Customs brokerage Duties & taxes
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CUSTOMS CLEARANCE
NEWS
6 NOVEMBER 2020
NATIONAL AUDIT OFFICE REPORT OF
WIDESPREAD BORDER DISRUPTION COMES AS NO SURPRISE
C
ommenting on the National Audit Office report that there
BIFA anticipates that the businesses which use its members' freight
is likely to be widespread border disruption at the end of
forwarding and logistics services to conduct cross-border trade
the post-EU Exit transition period, the freight sector says
between the EU and the UK, will feel the impact of a sub-optimal
that it comes as no great surprise.
border to varying degrees. BIFA acknowledges that, of late, the government has increasingly been putting in place coping responses
Robert Keen, Director General of the British International Freight
where it can. How effective they will be remains to be seen. With
Association (BIFA) says that the NAO assessment corresponds with
less than two months to go to the end of the transition period, BIFA
what it is hearing from its members, which believe that it will be take
members are still waiting for the government to provide complete
some time for a fully functioning border to be put in place.
information and clarity on the processes by which cross-border trade will be conducted at the end of the year; the systems that will
ABOUT BIFA
underpin those processes; and assurance that those systems, which
The British International Freight Association (BIFA) is the
necessary. Even before the pandemic, our members were concerned
trade association for UK-registered companies engaged in
that the 11-month transition wouldn’t leave enough time to prepare
international movement of freight by all modes of transport,
for all the reasons mentioned in the latest NAO assessment. Having
air, road, rail and sea. BIFA has around 1500 corporate
had their businesses affected badly by the effects of the pandemic,
members, known generally as freight forwarders, who
we really do continue to wonder whether they, and the clients they
offer a wide range of services within these various modes.
serve, will have the capacity to increase readiness for a sharp change
BIFA represents over 1500 UK companies in the logistics
in trading practices and conditions from the start of next year.
have yet to be tested, will actually work, and be able to do what is
and supply chain management sector. Members of BIFA are organisations engaged in the movement of freight to/from the UK by all modes of transport: air, road, sea and rail. Some members are also involved in providing customs clearance and other cross border controls.
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T
he British International Freight Association (BIFA)
The fact that the very first key action point in the letter states
welcomes the news that the UK government recommends
that businesses should appoint a specialist to deal with import and
the appointment of a specialist such as one its members to
export declarations, regardless of the amount or value of trade that
deal with import and export customs declarations.
the business does with Europe, is proof that the trade association’s work to obtain greater recognition of its members’ critical role is
The recommendation has a prominent place within a letter sent out
gaining deserved traction in Whitehall, and elsewhere. With less
by the UK government today to VAT-registered traders highlighting
than two months to go until the end of the transition period, that
actions they need to take to continue trading with the EU from
recognition has come somewhat late in the day. But as the old saying
January 1st 2021.
goes, “better late, than never.” It will also be welcome news for BIFA members, which as freight forwarders, are responsible for the
BIFA Director General, Robert Keen, says the trade association
logistics services that underpin much of Britain’s visible domestic
sees this recommendation as both an acknowledgement and an
and international trade.
endorsement by government of the vital role that freight forwarders have always played in oiling the wheels of visible international trade and managing the UK’s supply chains. 6 NOVEMBER 2020
FREIGHT ASSOCIATION WELCOMES
GOVERNMENT ENDORSEMENT OF ITS MEMBERS
PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com
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CUSTOMS CLEARANCE
NEWS
ASM WILL NOT OFFER SOFTWARE 11 NOVEMBER 2020
USING THE GOVERNMENT'S CUSTOMS DECLARATION SERVICE
FOR N.I. SHIPMENTS A gency Sector Management (ASM), a Customs clearance
I am writing to formally notify you that ASM will not be offering a software
software provider for freight forwarders, has written to
solution, using CDS, for shipments to and from NI. You will be aware that
Her Majesty's Revenue and Customs (HMRC) stating it
the original plan for CDS migration and the subsequent shut down of
will not be offering or supporting a software solution that uses the
CHIEF [Customs Handling of Import and Export Freight] was scheduled
Customs Declaration Service (CDS) for shipments in and out of
for September 2020. After extensive meetings with the SWH's [software
Northern Ireland (NI).
house], CSP's [community service provider] and HMRC it was realised and accepted that this date was totally unachievable and a realistic, albeit
The full letter to Jim Harra, Chief Executive and First
challenging date, was the end of 2021 and even this was likely to slip.
Permanent Secretary HMRC, appears here and – as of the
This date was conditional on the CDS Program delivering some functions
release of this statement – has not yet received a response.
and changes in agreed timescales but not all of these milestones were met. Whilst some organisations may have been able to accelerate their timescales not everyone has been able to do so and there are significant sectors of trade that will not be ready for 1st January. When it was announced that CDS was the intended solution for delivery of the NI Protocol and would be required to go live on 1st January 2021 we undertook a review of our readiness for that date. We established that with an amount of de-scoping it was possible that we could have a rudimentary solution available for supplementary import declarations towards the end of the year. We had no possibility of inventory linked import or export functionality being available as there were, and are, significant gaps in some aspects of required functionality from both the CSP’s and the core
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HMRC CDS system. There are still blocking issues on export declarations, revenue creating import declarations and export dual running (inventory linking etc. when both CHIEF and CDS are in use).
ABOUT AGENCY SECTOR MANAGEMENT Agency Sector Management (UK) Ltd (ASM), is the leading
We concluded that we had no realistic chance of releasing a CDS
software provider to the UK Customs clearance and freight
compliant solution, training our users and helpdesk staff before the end
forwarding industries and has three decades of experience
of March 2021. We felt that any product we did release carried with it
in addressing the complex needs of global freight forwarders
the risk of significant reputational damage as it would be nowhere near
and providing total Customs solutions.
the standard expected by our users. Sequoia, its complete software solution, supports across the We also had and still have significant reservations over the level of technical
board in:
support that HMRC can provide. Supporting ten live users making a few thousand declarations a month is a very different proposition from
Air & Ocean Import and Export
handling the expected one million inbound NI and 40,000 outbound
External Temporary Storage Facilities (ETSF)
shipments per month. CDS is not only a change of computer system it
Customs Freight Simplified Procedures (CFSP)
is a change of data elements and Customs regulations. It is not widely
Customs Warehousing
understood amongst our users, who are predominately intermediaries and
New Computerised Transit System (NCTS)
is even less well known among the end users, importers and exporters,
Designated Export Place (DEP)
who are required to provide the additional data that will be required.
Air Way Bills (AWB’s)
Many of the relationships between intermediaries and their customers are
Forwarding Documentation
based on electronic data exchange so any changes in what is required may
Job Costing and Invoicing
involve changes to both of their internal systems. These changes typically
Worksheets
take up to 18 months to complete.
Web Services Application Programme Interface
Taking all of this into consideration we consider that there is a totally
ASM represents the interests of the freight forwarding
unacceptable level of risk in mandating CDS and not having any workable
community through advocacy activities, ensuring its voice is
contingency plans. There is no benefit to trade in using CDS, it is a
heard during drafting of legislation and tackling the issues at
decision based on the requirement to operate the UK and the EU tariff
the forefront of the industry’s concern.
concurrently and the requirement to supply the EU with surveillance data. The spectre of paralysing the whole NI’s trade movements is real and we
Through these activities, ASM ensures its software is
do not think that the TSS [Trader Support Service] can mitigate this to an
responsive to its users’ priorities, making it the innovative,
acceptable level. We would urge you to start to look at viable alternatives,
integrated solution they need, be they freight forwarders,
ideally using CHIEF which is currently in use and widely understood by all
community, or government systems.
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INDUSTRY SERVICES
Organisations and bodies that provide essential support to the freight and logistics industries. Related topics Warehousing Insurance & legal Vehicles & equipment
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INDUSTRY SERVICES
NEWS
NOVEMBER 2020
THE FUTURE’S BRIGHT FOR
HD FORWARDING LTD E stablished in November 2019 by Doncaster-born
As we still face the uncertainty of 2020, opportunities have arisen to
CEO Kerry Whaley as a family-operated business,
assist in the transportation of clinical trials of Covid-19 vaccinations.
HD Forwarding Ltd has shown strength and resilience
throughout the Covid-19 pandemic
In the early days and months, the vision for the business was
somewhat different from where we find ourselves now. However,
In November 2019, Kerry made the decision to leave a salaried secure
the future for HD Forwarding Ltd is bright. In April 2020 an
position and start the business alone with £37.00 in her personal bank
opportunity arose to push sales, which could not be ignored.
account with an ambition to earn enough money through the business
We took the risk and grew the business by one, doubling the turnover
to pay her household bills and look after her children.
in a matter of months. This opportunity sparked the ambition to grow the business and within the next few weeks we found ourselves
HD Forwarding Ltd remains privately owned and has its purpose-
needing an administrator. This even further grew the ambition and
built head office in Doncaster with a regional office in Derby with
changed the vision of the business. Looking back at the original
plans for further regional offices to be set up in 2021.
business plan, targets were set with a full five-year plan in place. These targets included recruitment plans, subscribing to our local
Supporting customers in the Doncaster area and on a national
chamber, purchasing a website and turnover targets. The business has
scale, from plastic recycling companies in Wellingborough, high end
exceeded these targets, employing our fifth member of staff almost
bathroom suppliers in Warrington and food merchants in Wigan.
four years ahead of schedule. To mark our first birthday, we invested
HD Forwarding Ltd also support the logistics of motorsport industry
and underwent a total rebrand, commissioning a local Doncaster
around the globe.
business to develop a logo and website that truly reflected the new aspirations and vision for the business. We now find ourselves with
In recent months the company has structured a complete rebrand
five staff members, two locations, over £1 million turnover in our first
to mark their one-year anniversary, moving into their purpose built
year and on track to exceed our 2020/2021 projections.
office and being awarded a multi-million pound contract.
Kerry Whaley, CEO, HD Forwarding Ltd
2020 has had its own unique challenges, however, HD Forwarding
The company plans to recruit towards the end of 2020 and even
Ltd has seen growth month on month by an average of 26%.
further in 2021. Their reputation and dedication for excellent
They supported customers during the National lockdown period,
customer service, together with competitive pricing have been
assisting with supermarket deliveries and PPE shipments into hospitals.
instrumental in making the business a success.
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www.HDFORWARDING.co.uk HD Forwarding Limited, Doncaster DN5 0SD FORWARDER magazine
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INDUSTRY SERVICES
NEWS
WANT TO KNOW MORE? Further information can be found at logistics.org.uk
NOVEMBER 2020
LOGISTICS UK’S RESPONSE TO...
...WELSH GOVT’S TRANSPORT CONSULTATION I n the response to the launch today (17 November 2020) of
the Welsh Government’s transport strategy and associated consultation, Chris Yarsley, Policy Manager for Wales at Logistics
UK comments:
The new transport strategy shows the Welsh Government is
ABOUT LOGISTICS UK
ready and willing to work collaboratively with the logistics industry
Logistics UK (formerly FTA) is one of the UK’s leading
and that it recognises how vital the sector is in supporting Welsh
business groups, representing logistics businesses which
society and economy. The launch of a dedicated Logistics and
are vital to keeping the UK trading, and more than seven
Freight Plan for Wales is particularly encouraging for the future
million people directly employed in the making, selling and
success of Welsh business; Logistics UK is in a strong position to
moving of goods. With COVID-19, Brexit, new technology
help guide this work on behalf of our members as they support
and other disruptive forces driving change in the way goods
industry across the country. We look forward to working with
move across borders and through the supply chain, logistics
a government that seeks to engage proactively with the logistics
has never been more important to UK plc. Logistics UK
sector to deliver the best possible future for Welsh citizens
supports, shapes and stands up for safe and efficient logistics,
and businesses – particularly as we embrace opportunities for
and is the only business group which represents the whole
decarbonisation and advancing technologies, as well as tackling
industry, with members from the road, rail, sea and air
the challenges brought by the COVID-19 pandemic. The calls for
industries, as well as the buyers of freight services such as
the integration of freight and logistics into wider transport and
retailers and manufacturers whose businesses depend on the
land-use planning policy in Wales reflect our intention to keep
efficient movement of goods. For more information about
the country stocked with the goods and services it needs to
the organisation and its work, including its ground-breaking
succeed; too often, what logistics businesses need to be able to
research into the impacts of COVID-19 on the whole supply
serve communities effectively, such as suitable parking for delivery
chain, please visit logistics.org.uk
vehicles, are often forgotten about in planning decisions.
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...CSR STATEMENT BY CHANCELLOR RISHI SUNAK
oday’s Comprehensive Spending Review announcement
key investment decisions now properly value the contribution
includes much for the logistics sector to be encouraged by,
that freight makes to the UK’s economic performance nation-
and we look forward to examining the detail. Upgrades to our
wide. Our members look forward to working with the new
railway network and the “biggest ever investment” in new roads are both
Infrastructure Bank to ensure that green initiatives and
essential to improving the competitiveness of our economy by enabling
improved infrastructure remains a government priority in
freight to move smoothly around the country, and across borders.
the years to come.
We are hoping to find that the Green Book guidelines used to make
Elizabeth de Jong, Policy Director, Logistics UK
...COMMENTS MADE BY DVSA AT SELECT COMMITTEE I n response to remarks made by Gareth Llewellyn, outgoing
to the sector. During the early stages of the COVID-19 pandemic,
head of the DVSA in front of the Commons Transport Select
the Traffic Commissioners supported industry to keep goods and
Committee today (25 November 2020), David Wells, Chief
services flowing to keep the country running, unlike DVSA, which
Executive of Logistics UK, said:
closed down all its services and only reacted to the urgent needs of operators when pushed by industry. The Traffic Commissioners
To say the Traffic Commissioner service is ‘anachronistic’ and
kept their doors open to assist the work of our members throughout
the haulage industry does not need its support totally ignores the
2020 – a modern and forward-thinking approach, and not one rooted
huge benefits in safety and compliance which the service provides
in the 20th century, as Mr Llewellyn claimed. FORWARDER magazine
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BUSINESS NEEDS ACTION, NOT TASK FORCES 12 NOVEMBER 2020
SAYS LOGISTICS UK
W
ith only 34 working days remaining until the end of the Brexit transition period, Logistics UK has reacted with incredulity at today’s (12 November
2020) announcement by the government of a Business Task Force at such a late stage in the process. At this point in time, business needs direction and decisions by government, not another set of meetings,
says David Wells, Chief
Executive of the group which represents more than 18,000 businesses that keep the UK economy supplied with the goods and services it relies on.
With information still needed from government and
decisions required on GB-NI trade, this feels like nothing more than a smokescreen to cover up the government’s lack of focus on the issues which will hit the UK hard come 1 January 2021. Logistics businesses have been engaging closely with government since the election last December to clarify the supply chain issues which will ultimately affect us all. After a year of raising our concerns with government, this new task force feels like nothing more than a diversionary tactic to conceal the administration’s failure to grasp the issues which we and our members have been raising with them for nearly 12 months. Logistics businesses remain committed to making Brexit work for the good of the nation, but at this late stage, but needs government to face up to the complexity of the challenges our sector faces to keep Britain trading from the new year.
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NEWS
17 NOVEMBER 2020
LOGISTICS UK LAUNCHES
REPORT INTO VAN CRIME M ore than one third of businesses have had a van stolen
For more information, and to view the full report, please visit
in the last 12 months, according to Logistics UK’s Van
logistics.org.uk/campaigns/forms/van-security-report-
Security Report, launched this week. To understand
download-form
the nature and scale of van crime, the business group collated data from police forces across the UK and sought real-life examples and insights from van users through a Van Security Survey.
Van content theft has, on average, cost businesses ÂŁ4,250 in the last 12 months. In addition to initial cost implications, logistics businesses also face increased operational costs and potential staff and customer retention difficulties as a result of these thefts. Currently, it is up to individual police forces to decide how to record commercial van crime, resulting in an incomplete picture of the extent of this type of crime. To better highlight the impact of these crimes on van operating businesses, to policy makers at all level of Government, Logistics UK is calling for a UK-wide standard reporting mechanism among all police force areas. Logistics UK is also calling for the Home Office to allocate a national crime reporting code to allow better understanding of the scale and reach of this crime and to support better allocation of police resources. It must be recognised that this type of crime is not victimless and its impacts are felt keenly by operators and their employees. We will also be looking to work with manufacturers of vehicle and security equipment to explore what features can be developed for commercial vans to minimise van related crimes. Denise Beedell, Policy Manager for Vans & Urban, Logistics UK
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INDUSTRY SERVICES
NEWS
NO DEAL PUTS THE COUNTRY’S SUPPLY CHAIN AT RISK, 18 NOVEMBER 2020
SAYS LOGISTICS UK
L
ogistics UK is urging both sides in the Brexit negotiations
With no agreement currently in place for HGV access to and
to focus on achieving a consensus in order to protect
from the EU, many logistics companies cannot be certain if they
economies on both sides of the Channel from the impact of
can operate next year and cannot plan their work. This puts the
a potential No Deal outcome. Elizabeth de Jong, the business group’s
country’s entire supply chain at risk. Many deadlines have slipped and
policy director, is encouraging negotiators to take a pragmatic view
been reassessed over the past few months, but time really is now
in order to protect the interests of those charged with keeping
running out if the treaty is to be ratified in time for the New Year.
supply chains open:
Business needs and deserves certainty over the terms in which the economy will operate from 1st January 2021 – this further delay to
Neither side would benefit from a No Deal outcome. Both
the talks between the two sides leaves international hauliers and
sides should be seeking to avoid tariffs which would make everyday
traders in limbo, with little or no time to implement new business
household items we import more expensive, some by up to 30%.
processes. Logistics is agile and flexible but is running out of time
Without a deal, the cross-Channel logistics sector cannot function.
to make the necessary transition to new trading arrangements.
PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com
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INDUSTRY SERVICES
NEWS
2 NOVEMBER 2020
AITT & RTITB:
COVID-SECURE LIFT TRUCK TRAINING MUST CONTINUE L ift trucks present significant workplace risk and can only
On 26 March 2020, the Health & Safety Executive (HSE) issued a
be operated by people who have had appropriate training.
statement stressing that the
As the transport and logistics industry enters peak season,
and competent to operate any industrial lift truck equipment
duty remains to ensure staff are trained
during a time with more online demand expected than ever before,
and supporting the continued delivery of training. This guidance
it is essential that COVID-secure lift truck training continues.
has not changed.
Both AITT and RTITB are keen to stress the importance of continuing to provide keyworkers with adequate forklift operator training following the announcement of a second national lockdown starting on 5th November 2020. Lift truck training is a critical service for keyworkers in the supply chain. It is educational, and practical training cannot be done from home. Therefore, it must continue so that keyworkers are able to work safely and in compliance with the law. Adam Smith, Managing Director, AITT It is important that training providers remain open and deliver lift truck training in COVID-secure environments. However, they should take extra steps to protect people who are more at risk from coronavirus – those over 60 or clinically vulnerable. Nick Welch, Technical Director, RTITB
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WANT TO KNOW MORE? Further information can be found at aitt.co.uk
AITT and RTITB have compiled the following key advice
• Where possible, avoid travelling outside of your area/
and information (in line with government guidance as of
region to deliver training, however if you do need to
2 November) to help Training Providers during this time:
travel, avoid using public transport and car sharing
• Only deliver training in a COVID-secure environment
• You can stay away from home for work purposes but again, avoid this where you can
• Theory training should be delivered in either a well ventilated, socially distanced classroom or conducted remotely via video/ computer-based software to reduce in- person contact
• Do not travel or deliver in-person training if you are experiencing any coronavirus symptoms, are selfisolating as a result of coronavirus symptoms, are sharing
• Anyone aged 60+ or classed as clinically vulnerable (e.g.
a household or support bubble with somebody with
BMI over 40, anyone instructed to get a flu jab each year or
symptoms, or have been told to self-isolate after being
pregnant) is at higher risk of severe illness from coronavirus.
contacted by NHS Test and Trace
They should wash their hands more thoroughly and more frequently than usual. They should also follow the rules strictly and minimise their contacts with others. Training Providers
• Remember training can still be undertaken by employees on furlough
should take extra steps to protect instructors or candidates who fall into this category
• Revisit your risk assessments and ensure they cover the latest guidance and COVID- 19 prevalence. For example
• Anyone classed as clinically extremely vulnerable, such as
if masks have been optional during in-person training
those with serious health conditions, should work from home,
you could now consider making this mandatory for
and where this is not possible should not work. Therefore,
candidates and instructors.
instructors and candidates falling into this category should not take part in any in-person training
• As of 2nd November the HSE has not issued any ‘certificate extensions’ and have no plans to, therefore
• Do everything possible to group candidates for training so that
refresher operator training should continue
candidates from different locations and/or employers are not mixing unnecessarily
For more information ,contact: AITT: www.aitt.co.uk Tel: +44 (0) 1530 810867 RTITB: www.rtitb.com Tel: +44 (0) 1952 520 200 FORWARDER magazine
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INDUSTRY SERVICES
NEWS
PELI BIOTHERMAL EXPANDS DEEP FROZEN RANGE 20 NOVEMBER 2020
TO MEET COVID-19 VACCINE SHIPPING REQUIREMENTS
P
eli BioThermal, the global name in temperature controlled
Product lines that offer deep frozen options include Crēdo™
packaging, announces deep frozen temperature controlled
Cube, CoolGuard™ Advance, CoolPal™ Flex, Sherpa Systems™,
packaging options with temperature ranges of minus 80
Crēdo™ Xtreme and Crēdo™ Cargo shippers. These lines include
degrees Celsius to minus 20 degrees Celsius. The new offerings
parcel and pallet sizes, as well as offering both single use and
help meet the growing need for increased deep frozen temperature
reusable temperature controlled shippers. Many of these expanded
ranges and payload capacities as pharmaceutical companies and
temperature ranges are also available through the Crēdo™ on
their supply chains prepare to bring COVID-19 vaccines and
Demand rental program.
therapeutics to market. We know that pharmaceutical companies are in all phases of the Peli BioThermal has long offered its reusable Crēdo™ Cube in
development process for vaccines and therapeutics and working tirelessly
minus 20 degree Celsius and minus 50 degree Celsius temperatures.
to bring safe and effective drug products to market quickly. Our engineering
Through innovation and adaptation, many of the company’s product
team matched this urgency to ensure they have the correct temperature
lines now include a variety of frozen options that cover temperatures
controlled packaging to meet them where they’re at in drug development
of minus 20, minus 35, minus 50 and minus 80 degrees Celsius.
for the pandemic recovery, from discovery to distribution. Greg Wheatley, VP of Worldwide New Product Development & Engineering, Peli BioThermal Peli BioThermal’s deep frozen products use phase change material (PCM) and dry ice systems to provide frozen payload protection with durations from 72 hours to 144+ hours. Payload capacities range from 1 to 96 litres for parcel shippers and 371 to 1,686 litres for pallet shippers.
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WANT TO KNOW MORE? Further information can be found at pelibiothermal.com
ABOUT PELI PRODUCTS Peli Products, S.L.U. is the global leader in the design and manufacture of high performance protective cases, temperature-controlled packaging solutions, advanced portable lighting systems and rugged gear for professionals and outdoor enthusiasts. Their products are used by professionals in the most demanding markets including fire safety, law enforcement, defense / military, aerospace, entertainment, industrial and in numerous outdoor markets. Peli™ products are designed and built to last a lifetime. Headquartered in Torrance, CA, Pelican Products, Inc. operates in 26 countries, with 24 international sales offices and six manufacturing facilities across the globe. For more information, visit pelican.com or behrmancap.com. New deep frozen solutions are ideal for short-term vaccine storage, redirect courier transport of vaccines from freezer farm hubs to immunization locations and daily vaccine replenishment to remote and rural areas. Visit www.pelibiothermal.com/shipping-deep-
ABOUT PELI BIOTHERMAL
frozen-vaccines to learn more about the wide range of deep frozen
Peli BioThermal Ltd. offers the widest range of temperature
Peli BioThermal shippers.
controlled packaging and service solutions to the global life sciences industry. The company is the recipient of two
Peli BioThermal is a division of Peli Products, S.L.U., which is the
Queen’s Awards for Enterprise: International Trade in 2018
European arm of Pelican Products, Inc., which is a portfolio company
and Innovation in 2017. The company’s products ensure
of Behrman Capital, a private equity investment firm based in New
that delicate biological materials arrive intact and effective,
York and San Francisco.
despite exterior environments. Peli BioThermal is dedicated to developing innovative products designed to fulfil the complex needs of the global life sciences industry. The company’s customers benefit from its extensive expertise in ensuring that temperature stability is maintained throughout the distribution chain. The company also offers a complete portfolio of services and software to support end-to-end temperature-controlled packaging asset management. Outside of Europe, the company does business under the name Pelican BioThermal LLC. For more information, visit pelibiothermal.com.
FORWARDER magazine
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INDUSTRY SERVICES
NEWS
PARTNERSHIP DRIVES GROWTH 24 NOVEMBER 2020
& SUCCESS
P
aul Roehricht, UK strategic account manager for Brandsafe,
Understanding demand and managing the supply chain efficiently
considers the critical role aftersales care and partnership
to secure product stock levels, supported by the deployment
plays in delivering the highest standards of safety and
to customer sites of skilled, well resourced service teams, who
protection in the warehouse and logistics environment.
understand the nuances and critical issues on the ground when it comes to onsite installation of systems and products, are key
It should really go without saying that taking care of your customers
ingredients in a recipe for getting things right first time, every
once you have provided and installed products is best practice and
time. For example, if you cannot supply customers with the right
the number one priority for any supplier. But too often in the
part or product when they need it, and then install properly, they
scramble to deliver and look for new customers, it can be to easy
will go elsewhere.
to fail to follow through or appreciate that active aftercare can be beneficial for business.
Positive experience Customers will be far more satisfied if they see your demonstrable
Indeed, aftersales care and support reflects a genuine insight into
focus on service and aftercare support, too. They’re more likely to
customer needs as well as an opportunity for a supplier to secure
purchase from you in the future if they have a positive experience
additional business in future: it’s been estimated that margins
of your company and project management capabilities - they may
generated by post-sales activities can be several times higher than
even recommend the brand to other potential customers as a
those of initial product sales.
result. For most companies, better service and aftersales support boosts revenue, delivers greater profitability and inevitably
Good customer service does not stop once a purchase has been
creates a powerful competitive advantage for the brand. Simply
made, installed and your team has left the building. It’s only right
put, it’s good business.
that customers investing significant sums in safety and impact protection systems – indeed, any products – deserve the highest
Undoubtedly, the current pandemic is re-shaping the way many
quality service, fast and effective resolution of problems or queries,
organisations conduct business. And this can be reflected in the
as well as a touch of added value.
role partnership plays in areas such as project management – and how sector suppliers such as Brandsafe go the extra mile.
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WANT TO KNOW MORE? Further information can be found at brandsafeprotection.com
Suppliers and customers who adopt a partnership approach can see
investment and redevelopment plans, or may need these skills on a
rewards and reap significant benefits; particularly in the warehouse
more flexible basis. Working in partnership with your supplier, who
and logistics industry, which has been prone to accusations of
will have the requisite experience and expertise in place and available
unwillingness to share best practice and engage collaboratively on
for use, will add even more supply chain value and allow people to
safety matters to drive wholesale improvements for the benefit of
benefit from skilled resources.
all sector operators. Innovative approaches can be shared throughout our sector, opening Supply chain collaboration has a lot to offer. Relying on your
up advantages and delivering benefits for all. Partnership can make
supply partner to effectively project manage critical installations,
things a lot easier, quicker and cheaper, helping to support your
for example, can reduce costs while improving quality and service
health and safety commitments as you move into new geographical
levels. As we see online sales surge as a result of the pandemic
areas, expand operations or enter markets to access new customers
seemingly without end, many retailers and distributors are peddling
and opportunities.
fast to re-organise and invest to either upgrade or redevelop existing warehouse infrastructures, or build new multi-complexes
It will unquestionably facilitate new dynamics in the supplier/customer
and international distribution hubs to accommodate strategic
relationship, paving the way to mutually beneficial commercial and
growth and expansion.
operational advantages. So in a sector that constantly evolves to meet the ebb and flow of changing consumer tastes and faces
Operators may be rightly concerned about investing at a time when
challenges around keeping people safe and secure while maximising
managing the bottom line is crucial but, with so much current change
productivity, surely there’s no better time to explore partnership
in consumer behaviour and purchasing decisions, there is no time
with your suppliers and the role it plays in delivering the highest
for businesses to rest on their laurels.
standards of protection?
Indeed, online sales in 2020 are expected to grow 19% year-onyear, up from pre-pandemic estimates of 11%, rising from a total of £66bn in 2019 to almost £80bn this year. Some forecasters suggest
ABOUT BRANDSAFE
UK e-commerce will grow in value by as much as £5.3bn by the end
Brandsafe specialises in bespoke designed impact protection
of the year. Supermarket supply chains are also seeing big surges in
systems and solutions for distribution centres, warehouses,
demand, placing additional pressure on their distribution and supply
and manufacturing and production facilities. The company’s
chain infrastructure.
innovative product range combines the versatility of polymer with the inherent strength and cost-effectiveness
Partnership delivers
of steel. Brandsafe prides itself on its unmatched project
Skilled labour, which should be utilised effectively, is a resource
and consulting expertise, which provides an unrivalled
in short supply, whose use must be effectively deployed. Many
solution for companies who put safety first. More at www.
businesses in the warehouse and logistics sector might not be able
brandsafeprotection.com
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INDUSTRY SERVICES
NEWS
9 NOVEMBER 2020
LOGISTICS UK WELCOMES
48T INTERMODAL FREIGHT TRIAL I n response to the Department for Transport’s (DfT)
As a result, some current routes may not be permissible. Those
proposal of a limited 48 tonne intermodal freight trial, Phil
taking part in the trial will also be required to comply with other
Lloyd, Head of Engineering Policy at Logistics UK, comments:
existing rules, such as maximum axle weights, and it is likely that
Logistics UK welcomes the trial and supports the idea that the
they will be limited to a maximum journey length; currently proposed
ability to operate at 48 tonnes for domestic intermodal journeys
to be 50 miles. Operators are also required to be part of domestic
will improve efficiency within the supply chain and support the use
intermodal – road and rail – operations. Currently the maximum
of rail freight. While the consultation is ongoing until January 2021,
laden weight for a six-axle articulated lorry on the roads of Great
it is proposed that the trial will allow six-axle articulated lorries to
Britain is 44 tonnes. Allowing a 48-tonne operation would therefore
run at 48 tonnes by specific operators and will comply with existing
enable a reduction in the number of journeys required to service each
constrains of the current road infrastructure, such as bridge capacity.
train, resulting in reduced road congestion and lower emissions. 8 NOVEMBER 2020
IN RESPONSE TO CHANGES TO THE ARRANGEMENTS FOR
I
FREIGHT ARRIVING FROM DENMARK
n order to ensure the integrity of the UK’s supply chain, it is
customer. In any case much of the ferry transport between the UK
vital that our HGV drivers can operate safely, and our members
and Denmark is sent in unaccompanied trailers, so drivers simply
will ensure that their drivers follow all government advice and
collect their loads from ports, with no need to travel across the
isolate for 14 days if they are arriving from Denmark. At the same
border. The industry will continue to maintain high levels of vigilance
time, logistics is an agile industry and importers can switch between
and follow all necessary health protocols to protect the UK.
transport modes to ensure that products still arrive at the end
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Please get in touch today +44 (0)1454 628771 • +44 (0)7760 484848 FORWARDER magazine ISSUE59 115 craig@headfordgroup.com
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RECRUITMENT & TRAINING Organisations and bodies that provide and train staff for the freight and logistics industries. Related topics Certification Organic growth Safety awareness
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RECRUITMENT & TRAINING NEWS
20 NOVEMBER 2020
SUPPLY IN DEMAND:
WOMEN URGED TO CONSIDER JOBS IN SUPPLY CHAIN L eading recruitment platform, Monster, is appealing for more
The trade association reports that women have a higher pass rate for
women to consider roles in the logistics, transportation and
the HGV license test, but account for less than 9 percent of people
supply chain industry following a surge in the number of job
who take the test. Of the estimated 300,000 HGV drivers in the
vacancies available in the sector.
UK, less than two per cent are women.
A recent job market boom has meant all stages of the supply chain have
A career in the industry is one with a range of development
experienced growing vacancy numbers, with over 50,000 jobs currently
possibilities for both men and women. Workers can spend time
advertised on job boards and websites, according to latest figures.
listening to podcasts and audio courses. They can also upskill to bigger trucks, specialist trucks or additional forklift skills. HGV driving is
There is no doubt a significant gender imbalance; women currently
a smart career choice. We are in desperate need of pioneering
account for only 13 percent of the 850,000 UK workers in warehouse,
women who can change the perception of the industry. This is a
logistics and delivery. As a result, Monster has launched a campaign
clear opportunity for a sector that, even with extended furlough and
to attract more women and challenge traditional perceptions that a
lockdown measures, is still struggling to fill open vacancies. There’s
job in logistics is ‘for men.’
a wide variety of roles hiring right now at all levels of experience. From Warehouse Operatives, Dispatchers, Managers and Customer
HGV drivers, for example, are desperately needed. In the UK alone,
Care to Forklift operators, Delivery drivers and HGV Drivers.
there is an estimated shortage of 59,000 HGV drivers, with 64 percent
Derek Jenkins, General Manager UK & Ireland, Monster
of transport and storage businesses facing severe skills shortages, according to The Freight Trade Association. The current average age
The recruitment platform hopes to support women in the industry
of a UK HGV driver is 50 and rising. New drivers are not entering the
and encourage more to join by raising awareness of the issue
service fast enough to replace retirees and meet demand.
across its website and marketing channels. Monster is also running advertising campaigns in motorway service stations to support supply chain businesses with their recruitment efforts.
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F
ollowing a successful introduction to the market in early
Trident Worldwide are looking for quick learners with lots of
2020, fast-growing flexible warehousing and logistics platform
enthusiasm and a desire to make their mark on the growing
Trident Worldwide has launched an exciting paid internship
company, with other necessary traits including being team player
scheme for business-minded hopefuls looking to get into the industry.
and a confident communicator. The Trident workforce are 100% remote so there are no restrictions on location, which is pivotal in
Trident Worldwide is in the midst of an exciting phase of expansion,
building a scalable and adaptable workforce, especially in the world
with a surge in demand for its global services pushing the platform to the
we live in today.
forefront of the industry. In less than a year, the platform’s innovative, flexible and efficient solutions have proved extremely popular with an
Our internship offers the opportunity to find the next
ever-developing pool of clients, which has lead the business to look to
generation of leaders, which is why the internship programme
enhance its talented workforce through the new internship programme.
is so important. The process will allow candidates to walk in as novices and walk out as professionals. Young talent is the future
Trident Worldwide is offering a six-week paid internship to a total of
of the company and those involved will be ambassadors for the
30 successful applicants who can expect to gain valuable insight into
brand, so it is important to invest in the next generation and
the business’ core operational functions, provided by some of the
mould them into professionals that will echo the voice of Trident
most renowned trainers in the logistics and warehousing industry.
Worldwide. We are here not only to help young people in the
The selected interns can expect to work in Trident’s fast-paced
current climate, where jobs are not so readily available, but to
and exciting environment, gaining valuable experience across four
make a mark on their futures too.
specialisms: Sales, Account Management, Operations and HR.
Arjun Thaker, CEO, Trident Worldwide
After the initial six-week internship, applicants will have the
For more information on the scheme please contact recruitment@
opportunity to undertake an assessment which will determine their
trident-ww.com. The start date for the internships is December
suitability for a full-time position at the business, with positions
2020 and the internship will run into the new year.
available across departments.
TRIDENT LAUNCHES PAID INTERNSHIPS 20 NOVEMBER 2020
TO SUPPORT INDUSTRY SURGE IN DEMAND FORWARDER magazine
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RECRUITMENT & TRAINING
APPOINTMENTS
WELCOMING TO
BRYAN MOST
THE NEW YORK SHIPPING EXCHANGE (NYSHEX)
IN THE POSITION OF SENIOR VICE PRESIDENT OF RETAIL
W
ith the additional $13.5 million in
Retailing is a major part of every economy in the
additional growth financing announced
world, and supply chains are what link shoppers with
earlier this month, NYSHEX will
the experiences and products they desire. Complexity
expand into new shipper segments, and grow its
is growing, driven by consumer demands and
geographic footprint starting with retailers. Retailers
competitive pressure. Retailers must establish best-in-
are particularly exposed when the flow of cargo
class supply chain capabilities to remain competitive. I
is disrupted as stock-outs can lead to lost sales,
have over 25 years of experience, working with both
diminished share price, and even insolvency. Given
shippers and carriers and was immediately impressed
NYSHEX’s track record for increasing supply chain
with the simplicity and effectiveness of the clear and
reliability from an industry average of 67% to 99%+,
customizable contract terms, visibility to contract
NYSHEX is uniquely positioned to help retailers
performance and fair resolution of exceptions. At
overcome these challenges.
NYSHEX we are building solutions on that strong foundation that enable retailers to exceed their
With this mission, over the coming months, NYSHEX
customer’s expectations, optimize their processes,
will launch an additional solution aimed at enabling
secure their supply chain and reduce costs, the results
retailers to exceed their end-customers’ expectations,
of this innovative approach are proactive and swift
optimize processes, mitigate risk, and reduce costs.
exception resolution, less rework, and streamlined, fluid operations, communications, and business
Bryan Most joined NYSHEX in August 2020 as Senior
processes. This benefits every retailer, and anyone
Vice President of Retail, after serving as the Vice
shipping internationally.
President of Transportation at Walmart Stores Inc.
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During his time with Walmart, Bryan spent 20 years
Bryan brings a wealth of experience and collaborative
leading a variety of high performing teams in Supply
approach that will help NYSHEX continue to innovate to
Chain and Global Transportation. During that tenure,
best serve retail customers. Bryan joins the leadership
he used global leverage to create long-term logistics
team and will contribute to NYSHEX’s product
strategies supporting all global retail markets by
roadmap and overall company strategy. Connect with
developing collaborative relationships and customer
Bryan today to learn more about how NYSHEX is
specific supply chain solutions.
helping retailers establish best in class supply chains.
FORWARDER magazine
ISSUE59
WELCOMING TO
THOMAS KIPP
ARAMEX
IN THE POSITION OF
A
CHIEF OPERATING OFFICER
ramex (DFM: ARMX), a leading global
Prior to that, Mr. Kipp held senior leadership roles
provider of comprehensive logistics and
in global organizations, including Monitor Deloitte
transportation solutions, announces today
and BMW Group.
the appointment of Thomas Kipp as the Company’s new Chief Operating Officer (COO).
I am pleased to welcome Thomas to our leadership team. I strongly believe that his wealth of experience
Mr. Kipp brings over 25 years of experience across
and proven track record of entrepreneurial
Logistics, e-Commerce and Management Consulting
leadership, commercial acumen, and unparalleled
in Europe, Asia and North America. As part of the
client management will be instrumental in successfully
senior leadership team, Mr. Kipp will be responsible
executing our strategic vision. Thomas complements
for overseeing Aramex’s global operations, business
our strong people and performance-driven culture
development, improving operational efficiencies, and
and will build on our continued success, driving
championing crucial process improvements, in line
Aramex’s position as a leading industry player in its
with the Company’s long-term growth strategy.
core markets. Bashar Obeid, Chief Executive Officer, Aramex
Mr. Kipp joins Aramex after spending nearly 15 years with Deutsche Post DHL Group (DPDHL),
Over the course of the year, Aramex has experienced
where most recently, he served as the Executive
a surge in e-commerce activities resulting from
Vice President for Corporate Incubations and led
increased online shopping during COVID-19 related
the development of new business models outside
lockdowns. In response to the robust demand, the
the company’s core business. Prior to this role,
Company ramped up on the ground operations
he was the Executive Vice President, Strategy and
through increased recruitment, as well as investments
Business Development for Post, e-Commerce and
in expanding its fleet, warehousing facilities, and
Parcel (PeP), where he managed strategic projects,
related infrastructure. Aramex also continues to
developed and implemented technology-based
capitalize on its innovative crowd sourcing solution,
process improvements and managed the brand. In
Aramex Fleet, and digitally enabled solutions including
addition, he also held CEO positions across the
Aramex Spot as part of the Company’s commitment
company’s e-Commerce and Global Mail divisions.
to strengthen its last mile capabilities.
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RECRUITMENT & TRAINING
APPOINTMENTS
WELCOMING TO
MARC ANSELL
SOUTH LINK
IN THE POSITION OF BUSINESS DEVELOPMENT MANAGER
L
ancing-based logistics firm, South Link Ltd, has
Reflecting on his first few weeks with South Link, Marc
strengthened its team with the appointment of
comments,
a new Business Development Manager (BDM).
grow and continue to deliver quality palletised freight
I am really excited to help South Link
solutions for our customers throughout Sussex.
Marc Ansell joins the team with a wealth of experience
I know the area well, having covered the region in
in logistics and a vast amount of local knowledge,
various roles in the past, so I feel I am prepared for this
having covered the Sussex area for a number of years.
new challenge. I love finding solutions for customers and being able to help clients when they are in need,
Marc started his career in logistics at the age of 18
offering them a platform for growth in their sector and
and has since held various roles in the sector. Starting
a solid base which they can rely on.
as a night loader, Marc soon gained his Class 2 licence and then became a multi-drop driver. Following
South Link is owned by Karl Reidy, who founded the
this, he went on to gain his Class 1 and operated in
business in 1991. Karl said,
various roles, driving throughout the UK and Europe.
forward to seeing what Marc can achieve with us, as
After this, he transitioned into the operations side of
his track record is really strong and I know he is a
logistics, where he developed a keen understanding of
proven BDM!
We are really looking
network and haulage requirements. Most recently, for the last five years, Marc has been working as a BDM
Karl took the decision to take on Marc, partly down
in the industry.
to his vast experience, teamed with great knowledge of the sector and the local area.
Now South Link, which is a shareholder member of both the Pall-Ex and Fortec pallet networks, is
When asked about what he was enjoying about the
targeting further business growth in the run up to
role so far, Marc responded,
the festive period with Marc’s arrival. Marc will be
fantastic‌a really good group of people. The team
responsible for the growth of the business by bringing
spirit is brilliant, and I already can tell Karl is a great guy
on new, quality customers as well as building strong
to work for. After speaking to Karl and the rest of the
relationships with existing clients.
team, I believed we all had the same drive to succeed
The team here are
and working with them would be a pleasure.
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WELCOMING TO
RICHARD TUCKER
TRIDENT WORLDWIDE
IN THE POSITION OF
VICE PRESIDENT OF SALES
T
rident Worldwide, the flexible warehousing
As the effects of Coronavirus highlight the importance
and logistics platform, is delighted to
of a streamlined supply chain more than ever, Trident
announce the appointment of Richard Tucker
software allows businesses the flexibility to manage
as Vice President of Sales.
their logistics and fulfilment with no restrictions, at a time when businesses most need to focus on growth.
Bringing over 20 years wealth, experience and knowledge working in the 3rd party logistics, supply
We’re thrilled to welcome Richard to the team.
chain, retail, e-commerce, end-to-end SaaS technology
This year has seen logistics demand increase rapidly
and final mile strategy customer facing solutions,
and we are delighted to have been able to continue
Richard has been instrumental in high growth new
to develop our highly-regarded team throughout
product go-to market strategies , having worked with
this time. Richard brings a wealth of knowledge
some of the biggest brands in the fast paced industry.
and experience and it’s appointments such as this which will prove vital in ensuring Trident Worldwide
Richard joins the business to continue to successfully
continues to be at the forefront of warehousing and
deliver new business channels, growing revenue from
logistics services.
an existing customer base and developing prodigious
Arjun Thaker, CEO, Trident Worldwide
partnership channels. Due to rapid business growth he will also be managing and developing the new sales
Trident Worldwide is a revolutionary platform that
and account management team.
provides end-to end logistics, warehousing and marketplace solutions; completely transforming how
On his new appointment Richard commented,
organisations will monitor their complete logistics.
Trident was founded on the basis of being the
Trident Worldwide is set to take on the likes of
cutting-edge warehousing and logistics platform that’s
logistics giants such as Amazon, yet the platform
transforming the way thousands of businesses send,
isn’t anticipating a battle, thanks in part to its non-
store and sell, I am really looking forward to taking
controlling approach. The platform simplifies and
the business into 2021 and beyond.
modernise operations, allowing the opportunity for businesses to grow without logistical restraints.
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RECRUITMENT & TRAINING
APPOINTMENTS
WELCOMING TO
JAN-MAARTEN DE VRIES & MICHIEL WESSELING
BRIDGESTONE
IN THE POSITION OF CEO & COO OF BRIDGESTONE MOBILITY SOLUTIONS (BMS)
B
ridgestone has appointed Jan-Maarten de
Joining De Vries is Michiel Wesseling, who will become
Vries and Michiel Wesseling as CEO and
BMS’s Chief Operating Officer – a newly-created role
COO of its Bridgestone Mobility Solutions
responsible for the operational aspects of the business
(BMS) business unit. Thomas Schmidt, the co-founder
including its supporting functions. Wesseling has spent
of WEBFLEET, will be leaving Bridgestone and his role
the last 11 years of his career at Webfleet Solutions,
as CEO and Managing Director of the BMS business
of which more than eight were spent as VP Finance
unit at the end of this year.
& Operations.
Schmidt led Webfleet Solutions – formerly known
By appointing a strong team of complementary leaders
as TomTom Telematics – to become Europe’s leading
to replace Thomas Schmidt, the company ensures
telematics business. In early 2019, the business was
business continuity as well as the reinforcement of
acquired by Bridgestone as a major milestone on its
the current strategy and the accelerated introduction
journey to become a leader in sustainable mobility. In
of new concepts. These changes are effective
the time since then, Schmidt has been instrumental
1 January 2021.
in the successful integration of the two businesses and the creation and leadership of BMS, which is now
Thomas has had an incredible impact on not only
responsible for Bridgestone’s growing digital mobility
Webfleet Solutions or Bridgestone, but mobility in
solutions business.
general throughout his long career in our industry. He is a true pioneer, whose energy, network and expertise
Schmidt will be leaving Bridgestone to pursue a new
are unrivalled. He will be missed, but I know he will
venture: sharing his experience and inspiration with
be of huge benefit to the young entrepreneurs out
young entrepreneurs and start-ups. In his place, Jan-
there. Jan-Maarten and Michiel are two experienced
Maarten de Vries, who joined Bridgestone in July as VP
and driven leaders who represent a new era for
Data Solutions & Innovations, one of the four business
Bridgestone Mobility Solutions in a very important
lines within BMS, will become CEO of the business
time for digital mobility. Our pipeline of in-house
unit. Before joining Bridgestone, De Vries worked in
talent has once again been put to excellent use.
global strategic and marketing leadership roles with
Laurent Dartoux, EMIA CEO, BMS
WABCO, TomTom and Philips.
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FORWARDER magazine
ISSUE59
WELCOMING TO
SEBASTIAN PLESIŃSKI
PALL-EX
IN THE POSITION OF
P
MANAGING DIRECTOR
all-Ex Group Limited has appointed a
than before the pandemic. The business model of Pall-
new Managing Director to support the
Ex is different from the corporate groupage operators
international logistics giant in its new era, as
I have worked with, previously, although the service
it continues its pan-European expansion.
offered to the final customer is the same. It will be a challenge for me to use my experience in building
Former DSV Sales and Marketing Director, Sebastian
groupage models into an associated network, where
Plesiński, has taken the helm at the firm’s Polish hub,
each member of the network is also a customer and
bringing 20 years’ logistics and international business
should be treated in the same way. The most important
experience to the role.
task for the next 12 months is to complete the network and add strategic quality regional members; without
At DSV, Sebastian increased the company’s revenue
it, it is difficult to plan daily operations and ad-hoc
by over 50% in a five-year period, supporting its
activities can become expensive and ineffective. The
growth into one of the five largest logistics operators
next task will be to prepare the central hub for the
in Poland, and previously held a number of roles at
volume increases that we plan to bring in the coming
GEFCO and UPS.
years and to further develop our relationships with the other Pall-Ex partners for cross-border volume.
His all-round experience spans the management of sales departments of transport services across road, air and sea, plus courier and contract logistics.
This is an exciting time for Pall-Ex Group and Sebastian’s extensive experience will provide a fresh new perspective for our operation in Poland
Sebastian Plesiński comments:
There is no doubt
and across the Central Eastern European region.
that our biggest challenge right now is the current
His sector knowledge and insight will prove vital in
economic situation related to the pandemic.
maximising the potential of our polish operation, its
Government restrictions and market uncertainty
members, and supporting the network through this
mean that, firstly, volumes are unpredictable, disturb
challenging period.
the operation of the network and influence all
Mark Steel, Managing Director of International
forecasts. Secondly, openness to changes of potential
Business Units, Pall-Ex Group
new network members and customers is much lower
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RECRUITMENT & TRAINING
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FORWARDER magazine
ISSUE59
The leading job board for the global freight industry
Reimagined. Redesigned. Relaunched.
FORWARDER magazine
ISSUE59
131
RECRUITMENT & TRAINING
VACANCIES
BUSINESS DEVELOPMENT MANAGER
OPERATIONS MANAGER CHESTER
GLASGOW, UK £45,000 + CAR + COMMISSION matt@headfordgroup.com | +44 (0)1454 628 787
CHESTER, UK GB11467
• Top-25 global freight business • Must have provable billings of £500k+ per annum • Demonstrable strong client relationships • Loyalty and consistency in career path is essential
Your role
info@forwardingjobs.com | +44 (0)1454 275 937
This role will be accountable for all departmental activity including Health & Safety, achievement of business KPIs, labour, training, team development and engagement, quality, environment and security.
Your responsibilities • Responsible for managing cost performance in line with BUSINESS DEVELOPMENT MANAGER LONDON, UK £45,000 + CAR + COMMISSION matt@headfordgroup.com | +44 (0)1454 628 787
• Global Freight business • Must have provable billings of £500k+ per annum • Demonstrable strong client relationships
EXPORT AIRFREIGHT OPERATIONS CLERK COLNBROOK, UK £COMPETITIVE, D.O.E., HOLIDAY: 22 DAYS MONDAY TO FRIDAY 9AM TO 5PM (SOME EVENING & WEEKEND WORK, OVERTIME PAID) vac@headfordgroup.com | +44 (0)1454 275 951
Working in a team of 3, the successful applicant will be responsible for day-to-day operations of export airfreight department based in Colnbrook, working within the AOG department. Must have minimum 5 years' operational experience working within airfreight exports. Experience with aerospace and ships' spares would be an advantage but not essential.
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forecast / budget ensuring appropriate measures are in place to manage variation • Devise and implement operational and financial KPI targets to ensure business and customer requirements are achieved • Develop strong relationships with internal and external customers to better understand key business drivers and devise tactical improvement plans to support continued growth / success • Promote a culture of Continuous Improvement by capturing and leading CI initiatives / projects and developing support structures through CI training workshops • Identify resource requirements for each department based on forecast activity and devise tactical plans to manage shortages / surplus • Interrogation and approval of departmental spreadsheets / reports as required to ensure the integrity of KPI data • Operate and interrogate Warehouse Management Systems (WMS, GRIP) to identify potential improvements • Conduct regular customer and supplier reviews
Your skills and experiences • Strong PC skills including Microsoft Office applications • Good knowledge of creating and interrogating spreadsheets
• Ability of interpreting data • Experience of managing large teams • Managing costs against a budget • Development and understanding of KPIs • Health & Safety legislation • Appraisals and disciplinary
D
NCHE RELAU NOW
VACANCIES UNITED KINGDOM
SEAFREIGHT SUPPLY CHAIN SPECIALIST
• Ensure customer communication is precise and received
BIRMINGHAM, UK FIXED-TERM CONTRACT GB11644
• Maximise profitability on all shipment files, keeping
info@forwardingjobs.com | +44 (0)1454 275 937
Job Overview Are you looking for a career in a freight forwarding and want to work for the world’s number 1 sea freight forwarder then we have an excellent opportunity at our Birmingham Branch to join our International Supply Chain team.
Your role We are currently recruiting for a Seafreight Customer Care Specialist on an initial 6 month contract to join our International Supply chain management department who will be responsible for providing best in class customer service to our customers managed by the supply chain team every day. As part of your role as a Customer Care Specialist you will be liaise daily with internal and external customer ensuring this is carried out in a timely and professional fashion.
Your responsibilities • Provide excellent customer service all day, every day to our
customer base. • Seeking ways to add value to their business and communicate these effectively to the relevant parties to change processes for the better • Build a close and robust relationship with our customers to guarantee that they will turn to us when they require help and will trust us with potential other business opportunities • To ensure that all shipments are undertaken to meet, as a minimum, or exceed the customer’s expectations in terms of the standard of service provided, cost agreed and specified time frames • Communicate effectively with all overseas offices to arrange importation of freight based on customer-specific requirements. This includes but is not limited to Customs clearance, deliveries and import documentation control. • Utilise our customer solutions teams to put relevant and informative reporting in place to show important value added areas for improvement • Monitor and report on shipments and communicate any updates /or non-conformances to the affected parties, i.e. customer, customs team or Intermodal team
in a timely manner. Damage/claim reporting, TIP reporting.
operational errors to a minimum and alerting management to potential problems. • Be responsible for accurate accounting across your customer base and conforming to the current • To attend customer/supplier visits where required and ensure that all reporting must be accurate and delivered according to agreed deadlines
Your skills and experiences • Previous experience in customer facing/service role ideally
in a logistics/supply chain environment would be advantageous • Excellent written and oral skills and confident liaising with customers and colleagues • Previous Seafreight experience is advantageous • Ability to work to deadlines, and under pressure in some situations. • Good organisation skills and able to work on own initiative and as part of a team. • Proficient use of Microsoft Office – specifically Word, Excel and Outlook.
Good reasons to join If you would like to become a valued member of our team then we will also make sure that you’re rewarded for your commitment and expertise. We are offering a competitive salary and 23 days holiday plus bank holidays and life assurance. You will also have the opportunity to join the contributory Kuehne+Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.
About Kuehne+Nagel With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.
RECRUITMENT & TRAINING
VACANCIES
EXPORT MANAGER, FREIGHT FORWARDING COLNBROOK/HEATHROW, UK FULL TIME: MON TO FRI 9AM–5.30PM SALARY: £38,000–£43,000 BASIC D.O.E. PROFIT SHARE COMPANY CAR FOR CLIENTS VISITS vac@headfordgroup.com | +44 (0)1454 275 951
We are working on behalf of a freight forwarder who requires an export manager in a full-time role based in Colnbrook/Slough.
Job Description The focus of the job entails that objectives are established for the storage and/or distribution of products to maintain product safety, quality and legality in accordance with the quality policies of the BRC Standard.
• To manage the export department and staff • To arrange the export of cargo by air, and ocean • Liaise with airlines • Liaise with HMRC, Port & Plant Health and other
government bodies • Organise export clearances, and correct documentation relating to the movement of cargo • Create export documentation required for the shipping of cargo • Provide a high level of customer service • Liaise with overseas offices, partners and agents • Strong Administration skills • To sort, filter and distribute documentation, and create and maintain job files in an accurate and timely manner. • Arrange the X-ray screening of cargo in line with CAA/DFT regulations • Arrange bookings with airlines, shipping lines and transporters
Compliance duties • Control and maintenance of quality management system and procedures • Management of internal audit program • Undertake warehouse hygiene inspections
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OCEAN IMPORT OPERATOR LEEDS, UK £COMPETITIVE matt@headfordgroup.com | +44 (0)1454 628 787
I am recruiting for a well known, local and independent freight forwarder looking to add to their expanding team in Leeds. This has client has been operating for over 30 years assisting their clients with their logistics requirements from a wide range of industries including aerospace, manufacturing, engineering, events and exhibitions, chemicals and oil and gas. The position is for an experienced Air and Sea Operator with customs experience.
Responsibilities • Liaising with clients / overseas partners / agents. • Speaking with customers and clients on a regular basis, negotiating rates and providing quotations.
• Contacting clients, making sure all information
and paperwork has been received for the shipment. • Working on key accounts and general imports (LCL/FCL) from global destinations. • Dealing with import documentation from start to finish including customs entries. • Making sure all documentation is processed and input into the system.
Export duties • Management of export operations • Administration of warehouse systems (WIRES) • Management of internal controls • Forward planning of resources to ensure effective delivery of products and services
• Assisting with BRC documentation • Ensuring compliance with relevant EU legislation • Member of Food Safety / HACCP team
VACANCIES UNITED KINGDOM
NETWORK CONTROL GROUP SUPERVISOR – TRANSPORT MANAGEMENT
COLNBROOK/HEATHROW, UK SALARY £29,000 BASIC + £4,000 SHIFT ALLOWANCE SUNDAY TO THURSDAY, 7:30PM TO 4:30AM 22 DAYS ANNUAL LEAVE, RISING TO 26 IN TIME ACCESS TO COMPANY BENEFITS PORTAL STAKEHOLDER PENSION EXCELLENT PROGRESSION OPPORTUNITIES ACCELERATED DEVELOPMENT OPPORTUNITIES vac@headfordgroup.com | +44 (0)1454 275 951
We have an opportunity for a Network Control Group Supervisor with one of the biggest freight forwarders in the world. This is a Management role, based at the Southern Distribution Centre in Colnbrook. Managing 6 direct reports of varying experience levels, we are seeking a proven manager with experience in transport management and analysis of technical data. The NCG team are responsible for monitoring all fleet vehicles to ensure timely delivery of shipments and customs clearance of shipments in the air to ensure our time definite delivery services can be achieved. We are seeking a candidate who has experience working with Customs systems, transport or warehouse management systems, technical ability is key for this role and proven experience working with and training staff on complex IT systems is a necessity.
Role
• To implement and support departmental strategies. To assist in managing the day to day operation and staff within the NCG, in order to effectively monitor all elements required for successful network operations. Reporting any detriments to service, highlighting root cause and analysis with short/long term solutions. To monitor and communicate all departure and arrival times within the SDC/ Customer Collections/Deliveries. • The Network Control Supervisor is responsible for the performance of his shift or function within the network group. He/she must ensure that all operational problems are resolved/ or escalated to direct report, so that customer expectations are achieved and resources optimised, within operational cost performance, agreed budgets. • Must be able to lead, manage, motivate and communicate effectively to all areas and levels of operations staff within the team. • Key focus on achieving service excellence within agreed cost parameters while maintaining a strong customer facing position and driving improvement in customer satisfaction. • • Must be organised and facilitate staff Rosta coverage as well as holiday/Overtime approvals. • Successful candidate will be required to work flexible hours around the operation to ensure departmental needs are satisfied. • Successful candidate must be committed to travel away on management training courses and events. • Skill/Experience required • Minimum 3 to 5 years of man-management experience within or a similar industry. • Higher level of education with additional qualifications specific to this role. • High level of Microsoft office knowledge/experience. • Dangerous Goods by road and by air • Health and safety • Man management • Knowledge of the UK Road Maps would be an advantage
RECRUITMENT & TRAINING
VACANCIES
SENIOR SALES / COMMERCIAL MANAGER
SENIOR SALES EXECUTIVES – AIR/OCEAN
DUBLIN
LOS ANGELES, USA SALARY: $75K TO $125K BASIC
matt@headfordgroup.com | +44 (0)1454 628 787
Key info • €75,000 + car + commission • International business with UK & Irish offices • Must have provable billings of €1m+ per annum • Demonstrate strong client relationships • Possible board position in future
BRANCH MANAGER, FREIGHT FORWARDING LOS ANGELES, USA STARTUP OPPORTUNITY $75K TO $125K DEPENDING ON EXPERIENCE jason@headfordgroup.com | +1 (657) 352 3915
Key info • Full-time position • 7+ years’ experience in Branch Operations – Air/Ocean • Book of Business We are looking for a Branch Manager with start-up experience to work for a Global/Commercial Organisation in Air/Ocean/Road. The ideal candidate would have experience building a Branch from the ground up. The client is air and ocean – but also with partial road (domestic), but air and ocean is the focus. If you have the right experience for the above position please contact me for further information.
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jason@headfordgroup.com | +1 (657) 352 3915
Seeking an ambitious station manager to join an international logistics organisation in Le Havre, France.
Key info • Transferable Book of Business – a no non-compete • Location – Los Angeles • Full-time position • Plus fully paid medical benefits for the employee, for the family there will be a contribution from the employee. • Auto Allowance • Gas allowance • Paid mobile phone bill • Business travel expenses, lodging & meals • Incentive scheme
The role Our client is looking for Air or Ocean Export/Import Sales Executives with International and Domestic Freight sales experience. With 500 staff worldwide, 14 countries/40 0ffices. You’ll be the face of the organisation and be responsible for selling there international air and ocean services to your clients and new prospects. With your professionalism and expertise combined with our strong reputation in the industry, this is an excellent opportunity for a pure hunter to join us. If you feel you have the above experience for this position please contact me at your earliest opportunity so I can present to you the full job specification and discuss the end client.
VACANCIES USA
EUROPE
GLOBAL
OCEAN IMPORT CO-ORDINATOR OR SUPERVISOR
LOS ANGELES OR SAN FRANCISCO, USA SALARY: $COMPETITIVE jeremy@headfordgroup.com | +1 (646) 933 1264
Seeking an ambitious station manager to join an international logistics organisation in Le Havre, France.
Key info Our client is in search of a dynamic and personable multi-tasker who is driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of customer service and teamwork in an exciting and fast-paced position, this may just be the perfect opportunity for you. The Freight Forwarder works closely with clients and internal team members in this key role which is the crux of our business. Our client is always in search of top talent. In order to be successful in this role you will need to:
INTERNATIONAL
SALES HUNTER – AIR/OCEAN
LOS ANGELES OR SAN FRANCISCO, USA SALARY: $70K TO $100K DOE jason@headfordgroup.com | +1 (657) 352 3915
Key info • 3+ years of experience in Freight sales • Transferable Book of Business • Full time The role My client is looking for an Outside Air/Ocean Sales Hunter, with 3+ years of experience selling Air/Ocean with either Import/Export experience and looking for a fantastic career move. Good customer relationships, driven and ambitious to move into a management position. Good progression opportunities, commission, medical cover and more. The client offers Integrated products to meet customer service excellence in international airfreight, sea freight, and contract logistics.
• Effectively schedule ocean bookings for both hazardous
and nonhazardous materials, simple and complex cargo shipments • Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements • Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate • Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility • Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc. • In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions • Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents
Qualifications: • Freight Forwarding experience preferred as a Coordinator and/or Supervisor
• Prior use of CargoWise One a definite plus • Three years of experience in a role involving extensive client contact required • Computer skills, including frequent prior use of MS Outlook, Excel and Word • Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary • Familiarity with domestic and international geography including countries and major cities • Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action • Excellent communication skills, both written and verbal
RECRUITMENT & TRAINING
VACANCIES
INSIDE SALES SPECIALIST PHILIDELPHIA, USA $COMPETITIVE jeremy@headfordgroup.com | +1 (646) 933 1264
Our client is in search of an Inside Sales professional to join their team! They are pursuing driven, entrepreneurial, innovative and competitive individuals to expand their business. In this position you will develop strong client relationships with existing and new clients by providing exceptional customer service, creative solutions, and pricing proposals for their core services.
They are looking for: • Someone that thrives in a competitive setting, and is goal oriented and driven
• Enthusiastic, persistent, and confident in your approach • Organized, and can manage your time effectively and
proactively communicate • Ability to provide exceptional customer service with a sense of urgency • Flexible in your approach, willing to identify the best solution for all • Must be able to respond to high call and e-mail volume and prioritize rapidly • Able to work independently as well as on a team • Motivated by incentive opportunities Key Essential Functions: • Identify prospect, and qualify new clients, through various marketing channels and cold calling activities • Build and develop existing client relationships in order to grow their share of wallet • Understand client’s business requirements in order to prepare and provide best quote/pricing • Actively engages clients to understand why we won or lost the quote and is able to make adjustments to future quotes based on lessons learned • In regards to pricing, ability to engage, establish, grow relationships with carriers and internal teams when preparing a quote or tariff on international, domestic, contract logistics, other services
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D
NCHE RELAU NOW
OCEAN IMPORT COORDINATOR PHILIDELPHIA, USA $COMPETITIVE jeremy@headfordgroup.com | +1 (646) 933 1264
We are currently recruiting for an Ocean Import Operator based in Philadelphia, PA. This is a truly global name in the freight forwarding market with a presence in over 100 countries worldwide. This role is ideal for an Operator with experience in the role and is looking to join a larger company with fantastic career opportunities. Responsibilities Liaising with clients /overseas partners / agents Speaking with customers and clients on a regular basis, negotiating rates and providing quotations. Contacting clients making sure all information / paperwork has been received for the shipment. Working on Key Accounts and general Imports (LCL / FCL) from global destinations. Dealing with Import documentation from start to finish including Customs Entries. Making sure all documentation is progressed and inputted into the system.
• Conduct client portal demonstrations to clients • Able to effectively onboard small to mid-size clients through client set up activities
• Manage Leads, Accounts, Opportunities, and Sales activities • Maintain integrity of information by ensuring all data is entered accurately and timely in the in-house systems
• Meet and exceed sales objectives/KPI’s • Freight Forwarding experience is a must If this freight forwarding career could be of interest, please submit a copy of your resume today!
VACANCIES USA
EUROPE
GLOBAL
BRANCH MANAGER – FREIGHT FORWARDING LHR, UK £40,000–£65,000
jason@headfordgroup.com | +1 (657) 352 3915
Key info • Branch Manager – Freight Forwarding • Startup opportunity • Salary – $75k to $125k depends on experience • Location – Los Angeles • Full-time position • 7+ years’ experience in Branch Operations – Air/Ocean • Book of Business We are looking for a Branch Manager with start-up experience to work for a Global/Commercial Organisation in Air/Ocean/Road. The ideal candidate would have experience building a Branch from the ground up. The client is air and ocean – but also with partial road (domestic), but air and ocean is the focus. There is an opportunity to be/become a partner in the local branch. So you must be a ‘self-starter’ and who is ready and able to build their own team successfully where you will get support from the entire network in 30 countries around the world. The client is currently operating with 6 offices in the United States.
Experience • 7+ years’ experience in an Air/Ocean freight forwarding
environment • 7+ years’ experience in progressively branch management roles • Must have strong expertise and vision • College degree in supply chain or logistics a plus If you feel you have the above experience for this position please contact me at your earliest opportunity so I can present to you the full job specification and discuss the end client.
INTERNATIONAL
FREIGHT FORWARDING BUSINESS DEVELOPMENT MANAGER / OUTSIDE SALES – LHR LHR, UK £40,000–£65,000
matt@headfordgroup.com | +44 (0)1454 628 787
Key info • 10% commission • Car or car allowance • Pension / healthcare / childcare benefits • 25 days holiday plus bank holidays Are you a commercially-minded Freight Forwarding Business Development / Outside Sales professional, with proven sales success? My client is a global Freight Forwarder with a number of operational centres across the globe, in the USA, Europe, Asia, and Middle East. They have a proven successful history of providing excellent operational and customer support to their clients, giving you the perfect opportunity to go out and sell with confidence. They are now looking for a new BDM / Sales Executive / Outside Sales / Sales Manager candidate with proven experience and consistent billings above £500k per annum. You will need to be able to bring some business with you, and work independently, although a seat will be open for you at the office in London Heathrow. This is a real and very tangible opportunity for the right calibre of candidate – with strong Freight background, excellent commercial awareness, brilliant client relationships and the self-belief to confidently build a territory and develop a customer base. If this is you, get in touch today and start 2021 right.
Fill your vacancies
Back oďŹƒce
Let us assist with your company's growth...
Finance
Europe +44 01454 275 932 john@headfordgroup.com
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Operations Sales Management
USA Sourcing market-leading talent.
www.headfordgroup.com
Your strategic growth partner. Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media
Considering a change? More responsibility? Fairer pay? Better commission? Send us your CV today...
Asia +44 01454 628 778 charlie@headfordgroup.com
Middle East +971 (0) 45 015 675 simon@headford.ae
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UAE
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MERGERS & ACQUISITIONS The consolidation of companies or assets through various types of financial transactions. Related topics Contracted partnerships Management buyouts Valuation
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MERGERS & ACQUISITIONS
NEWS
ROYAL SCHIPHOL TAKES FULL OWNERSHIP OF CARGONAUT R 2 NOVEMBER 2020
oyal Schiphol Group has acquired additional shares in
The cargo community will benefit from this transition, it will make
Cargonaut B.V and now has full ownership. Cargonaut,
the supply chain more predictable and it will strengthen Schiphol’s
which was incepted in 1986, is responsible for information
competitive advantage. I would like to take this opportunity of
provision across the airport’s cargo community.
thanking Maaike van der Windt, who worked hard to make this happen over the last two years.
Getting ready for the future
Miriam Hoekstra – van der Deen, Head of Airport Operations
Schiphol will renew Cargonaut’s Port Community System (PCS), incorporating suggestions from its users and futureproofing it for
Proper data sharing ensures smooth cargo handling, from which
the cargo community. The modernisation will take place over the
efficiency in the chain will increase. We will be inviting community
next two years, with all current services and processes remaining as
members to share their vision regarding their future needs and
they are until the new IT system is fully operational.
functionalities for the system and we will keep sharing important milestones as the project progresses.
With the new system that Cargonaut and Schiphol Group are
Sjoerd Blűm, Chief Information Officer; Director IT & Data
building we will be ready for the future and able to further innovate and exchange information.We are replacing the current deprecated
Digital Transport Strategy
system, but we are also improving it: the new PCS will make it easier
The Dutch Ministry of Infrastructure and Water Management
for cargo parties to communicate with one another, as well as with
together with Dutch Customs are adopting new requirements
the Government. Moreover, it will enable the sector to handle the
for data exchange as part of the Digital Transport Strategy for
expected increase in e-commerce clearances.
freight transport.
Jonas van Stekelenburg, Interim Chief Executive Officer, Cargonaut
One focus is the creation of a single Basic Data Infrastructure (BDI) for the digitisation of all forms of freight transport in the Netherlands
Increasing predictability in the supply chain
and Cargonaut’s system will be an important building block for this.
The move will strengthen the airport cargo community’s relationship with Dutch Customs, which under the Dutch Government’s Digital
Within the BDI, logistics companies retain ownership of the data
Transport Strategy, is seeking to work more closely with companies
they generate, and they can share this data in a controlled and, where
such as Schiphol who fulfil a public Mainport function.
necessary, protected environment.
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Client Case Study There’s money hiding in your business Capital Allowances tax relief is a way to claim tax back for all of the embedded items within your commercial property. This includes items such as lighting, heating, cables and pipes. In fact, it covers most things that would stay in the building if you turned it upside down and shook it. Knowing what does and doesn’t qualify can be tricky as tax law is complicated. At Catax, we specialise in uncovering all claimable items to secure you the biggest claim possible. We are experts at analysing your costs to ensure you receive the maximum tax relief your are entitled to.
Contact us on: 0300 303 1903 email: enquiries@catax.com or visit: www.catax.com Manchester – London – Glasgow Channel Islands – Vancouver
Case Study – Distribution Centre Our client bought a newly built distribution centre with an office for £4.7m to let to a tenant. The property, which includes office space, is used by a postal distribution company to sort parcels.
Purchase Price £4.7m
Qualifying Expenditure
Client Benefit £122k
Our surveyors found over £1.4m in Capital Allowances within the building. The qualifying plant included communication, security, mechanical and electrical installations, as well as water and drainage installations and fixed internal fittings. As the property was purchased prior to April 2014, Catax was able to make an unrestricted claim on the original qualifying plant & machinery on behalf of our clients, as we knew previous owners had not made a preceding claim. The resulting tax relief totalled over £122,000 for our client.
C
CA Case Study - Distribution Centre Construction.indd 1
30/11/2020 16:19:17
atax is a tax relief consultancy that specialises in Capital
We have a team of over 100 in-house experts which includes
Allowances, Research & Development, Remediation
Surveyors, Tax Technicians, Accountants, Report Writers and
of Contaminated Land and the Patent Box tax reliefs.
Technical Account Managers.
We have been helping clients secure tax relief for over 12
We are trusted partners with many of the UK’s top accountants,
years and have identified over a quarter of a billion pounds
solicitors, the Law Society, ICAEW, IFA and CIMA amongst other
in tax benefit for our clients to date and further support our
industry bodies. So far we’ve helped thousands of clients claim their
clients through Grant Funding services.
money back from HMRC.
AN INTRODUCTION TO
CATAX
...TAX RELIEF UNCOVERED FORWARDER magazine
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MERGERS & ACQUISITIONS
COVER FEATURE
ALEXANDER JONES FREIGHT MERGERS LTD 146
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AT A GLANCE
Who we are
• Freight forwarding and logistics sector specialist
and Acquisitions of companies within the global freight,
Freight Mergers are specialists in the sales, Mergers logistics and transportation sector, priding ourselves on
• Over 75 years’ combined experience in the industry
an unrivalled, expert service, specific to the industry. For over fifteen years we have established ourselves as
• Access to all the leading industry buyers and sellers
market leaders in the freight forwarding and logistics sector. We have built this organically, on reputation for
• Database of contacts built up over fifteen years
delivering results and Freight Mergers is now a name synonymous with sector expertise, confidentiality and proven results within the industry.
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MERGERS & ACQUISITIONS
COVER FEATURE
THE BUY-SIDE PROCESS Expressing interest
Meeting the company
Offer finalisation
Deal completion
• Respond to teaser document
• Meeting the company
• Offer finalisation
• Deal completion
• Arrange and attend an initial meeting
• Review financials / pre-due diligence and detailed information requests
• Due diligence
• Exchange information including I.M. (Information Memorandum) and accounts and submit any questions to seller • Answer any seller questions and qualify funding/interest
• Introduce senior management and key staff • Formulate and submit a letter of intent / nonbinding offer / heads of terms
• Agreeing a valuation in principle; additional meetings if necessary • Heads of terms submitted
• Contract writing / solicitors; purchase agreement • TUPE (Transfer of Undertakings (Protection of Employment)) transfer of employment contracts and other operational tasks • Completion and exchange of funds
THE PATHWAY TO A SUCCESSFUL ACQUISITION
I
t is estimated that less than 10% of freight and logistics companies
What is the best way to successfully identify and approach companies that are not for sale and convert them to sellers? Based on our experience, the following has proven successful:
in the UK are for sale at any one time which confirms why so many profitable acquirers centre their effort on proactive acquisitions.
A clear Strategy Acquiring a business is one of many ways to achieve a specific growth
By targeting ‘off-market’ companies as well as ‘for sale’ companies, the
plan. Motives behind the acquisition could be to break into a new
acquirer increases the number of possible targets from 10% to 100%.
sector, increase profit levels, the diversification of services (Road
They avoid the competitive auction process, reducing the number of
Haulage, Air Freight, Ocean Freight etc.), geographical diversification,
potential acquirers from many, to just one. During a project, they
to name just a few. Top acquirers will put much thought, time and
normally generate several potential companies to acquire, increasing
effort into planning the strategy, the end goal and how to quickly
the probability of finding the right match strategically.
achieve this through acquisition.
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ALEX SAYS... Acquiring a business is one of many ways to realise a specific growth plan.
Choosing your project team
Research
Planning who will be involved in the process is key. Acquisitions
The approach needs to be specific to each and every potential
require collaboration and teamwork, skill and commitment from the
seller. Researching the companies that match the criteria and
right people at the right time. Successful buyers have a strong team of
any discussions with the owner should be customised for
internal and external resources including sales, finance, marketing and
that specific business and outline the strategic rationale for
operations. There are two imperative areas of the proactive process:
the approach. Read recent news articles and press releases,
1: The ability to identify and effectively make contact with the right
this adds instant credibility and positions you as a serious
person in the correct market, in the right way.
and sincere acquirer.
2: The ability and resources to handle the multiple responses at this important stage of the process.
The introduction Making an approach confidentially through a third party can
A necessary element of a successful project team is finding
open more doors. The goal of the initial conversation is not
experienced, specialist external advisors. Even seasoned acquirers
to find out whether the company is for sale as most business
often expand their internal team with outside experts so they
owners will naturally put up their defences and state that
can reach a larger number of potential opportunities. This may
the company is not for sale. The goal is to talk to owners
include an M&A firm, legal resources, and integration and business
about their strategy and plans and establish a meaningful
advisors. Exceptional external team players have the ability to work
connection. This needs to be a sincere interest in helping
proactively, deal with any issues that may arise, and work well as a
the owners succeed in their goals, fully comprehending their
third party to negotiate the best possible deal.
objectives, motivations and timeline. Once this is clear, a creative plan to reach these goals is put into place, designing
Outside the box thinking
a flexible structure to meet these objectives. The most
One common misconception is that acquirers believe that they
successful acquirers keep an open mind to deal structure
already know all of the potential targets that need to be approached.
and have the ability to find solutions to problems.
A survey recently found that nearly half of buy-side clients acquired a business they had never known existed previously to working with an
In closing...
advisor. This shows that a more far-reaching approach will generate
One of the best ways to purchase the right company is to
opportunities that match the criteria of the company’s strategy.
truly know all of your options. A proactive approach allows acquirers to significantly increase the number of ‘exact/
Communicate your suitability as the acquirer
match’ companies available, leading to more choice and
A business owner may be approached many times in the company’s
successful acquisitions. This is made possible by researching
lifetime, when contacting a business that is not for sale, it is essential
and approaching the ideal companies in a thoughtful way,
to differentiate yourself, your interest and your motives as the best
explaining your strengths, and creating opportunities that
buyer for the business. It is a two-way street, highlight the mutual
may not be otherwise available. Proactive acquirers will
benefits of a future relationship confirming that you are a highly
manage to uncover multiple unique and new opportunities
motivated and serious buyer with a clear strategic direction.
leading to successful and profitable acquisitions. FORWARDER magazine
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MERGERS & ACQUISITIONS
COVER FEATURE
HOW TO VALUE YOUR COMPANY
F
reight Mergers are seeing an average valuation based on
FORMULA
3–5x adjusted EBITDA for freight forwarders and logistics
Agreed adjusted EBITDA £
companies in the current market. There are a number of
x agreed multiple (3–5x)
key factors which we find that affect overall valuations and they
+ net balance sheet value
are as follows:
+ additional assets = Total estimated value
• Quality of the customer base: spread of clients / percentage of turnover and gross profit • Opportunity for profitable growth
• Ease of integration and synergy with the buyer
• Sustainability of earnings / quality of profits
• Proven track record: history of profits, previous growth
• Skills of the management and staff
and winning new business
• Succession plan in place following the owner’s exit
• Positive balance sheet / working capital and cash reserves
THE SELL-SIDE PROCESS Desktop review
Marketing the opportunity
Buyer meetings
Offer submission
Deal completion
• Obtain information about your business, including accounts
• Prepare marketing material including a teaser and information memorandum
• We usually get between twenty and fifty initial expressions of interest and we recommend that this be narrowed down to approximately ten buyers with whom to meet
• Letter of intent (first or indication offer) submitted
• Due diligence
• Arrange an initial, exploratory meeting to discuss all aspects of what you are trying to achieve with your exit strategy and how best to proceed • Provide an approximate valuation range and agree on how to conduct the sale and terms of business
150
• Market the opportunity to our current buyers and contacts • Market the opportunity to a wider audience via online, print and telephone campaigns • Collate a shortlist of interested parties for review and approval
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• Arrange a first meeting with the buyer to introduce both companies and meet with the senior management team(s) • Additional information requested
• Additional meetings if necessary • Negotiation of offer structure including valuation, payment terms and earn out • Heads of terms
• Contract writing / solicitors – purchase agreement • TUPE transfer of employment contracts • Completion and exchange of funds
THE M&A SCHEDULE
IMMEDIATE
WEEK 1
Appointment of Senior M&A Advisor to lead the project and be your point of contact throughout terms signed, seller registration and invoice paid
Collate buyer questions for the seller to answer
WEEKS 1-4 Present the seller with a list of buyers who are interested in meeting
MONTH 2-3
Arrange a set of second-round meetings with between three and five buyers (the broker should have an indication of where their bid will be by this point)
MONTH 4-5 Select the favourite buyer and arrange LOI (letter of Intent) and contract to be sent for review.
MONTH 3-4 Meet and discuss buyers and bids and work on negotiating the price and terms of a deal to suit both parties.
MONTH 5-6 Acceptance or negotiation of terms; due diligence
MONTH 6-9 Exchange of money and commencement of transfer.
GET IN TOUCH... To get the ball rolling, please don’t hesitate to call the team on +44 (0)1454 275 933 or email me at alexander.jones@freightmergers.com and I’ll be happy to help or pass your message on to the appropriate member of the team. Alexander Jones , M&A Consultant FORWARDER magazine
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M&A for the global freight & logistics industry enquiries@freightmergers.com +44 (0)1454 628 771 Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual client’s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business. We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.
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F R E I G H T
Are you planning to buy or sell a freight forwarding company? FORWARDER magazine
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MEDIA & MARKETING
The promotion and dissemination of knowledge and information about products and organisations both externally and internally. Related topics Website design Social media Promotional techniques
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DO YOU NEED HELP WITH MARKETING YOUR BUSINESS? 156
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Freight Solutions is an outsourced marketing solution for the freight industry.
Traditional marketing
Digital marketing
App design
Print is not dead. Nor is the postal
The average adult spends most of their
The ultimate in customer engagement.
system. Both work perfectly well, so
day looking at a screen. Checking their
Mobile usage now outweighs desktop,
let‘s use them. In fact, in this digital
news feed, in front of their computer,
so give your audience a focused, useful
age, high-end print actually stands out
on social media, online shopping,
portal where you control the content
more than it used to.
watching TV. Be on those screens.
and they remain interested.
• FORWARDERmagazine.com
• FreightWebsite design
• FreightApp.design
• Advert design for your own use
• eShot campaigns
• Postal mailshots
• Social media
Book a meeting hello@freightsolutions.com 01454 628 777 FORWARDER magazine
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Deep sector knowledge. Digital expertise. Professional & friendly service.
b e W n g i s de e h t for ht g i e fr stry u d in
+44 (0)1454 628777 hello@freightwebsite.design FORWARDERmagazine magazine 158 FORWARDER 160
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m o r f es c i r P VAT
+ 9 4 9 ÂŁ
ign s e ent d tion m b a p e s i o ort l W m e p i t v p p su b de gine o & e e W en anc n h e c t r ain ting Sea e m k , r ting ma a i d Hos me l a i Soc
We have unrivalled experience in web design, web development and SEO, along with web hosting, support and maintenance, giving you ultimate peace of mind. As a part of Freight Solutions Consulting we are unparalleled when it comes to social media and digital marketing, meaning maximum brand exposure for your business.
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F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E
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THE LAST WORD... THE TEAM...
CRAIG EDITOR-IN-CHIEF ALAN EDITOR TIM DESIGNER MOHIT SOCIAL MEDIA LUKE SALES MANAGER DOM ADVERTISING ALEXANDER JONES, FREIGHT MERGERS LTD FREIGHTAPP FREIGHTABASE THE BOUNCE-BACK ISSUE
A FINAL WORD FROM
FORWARDER
T
hat’s it for 2020, a tumultuous year to say the least. Hopefully 2021 will bring new things: a new president in America, a vaccine against COVID-19, an abundance of trade deals
between the UK and the world, and so on. Thanks for making the journey with us this far. It’ll be five years in January and our 60th issue, so get in touch with the team and help us celebrate with your stories and messages to the freight world! I welcome you to get in touch with us at FORWARDER.
If you would like to make a contribution or send a press release, please email us at team@forwardermagazine.com. We look forward to hearing from you. Tim, Designer, FORWARDER
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PHIL DENTON, ITAL LOGISTICS
Issue59
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NEXT MONTH... We hope you like the new format and hopefully there will be a section that is of interest to you every month. Feel free to get involved! To re-iterate, the main sections are...
AIR FREIGHT SEA FREIGHT ROAD FREIGHT PROJECT CARGO CUSTOMS CLEARANCE AIR & SEA PORTS TECH & DIGITISATION EXHIBITIONS & EVENTS MERGERS & ACQUISITIONS RECRUITMENT & TRAINING MEDIA & MARKETING INDUSTRY SERVICES ...with some of the usual subjects as subheadings:
NEWS, EXPERTS, etc.
Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT
twitter.com/ForwarderMag ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com
EDITOR-IN-CHIEF
Craig craig@freightsolutions.com • +44 (0)1454 275 946 EDITOR
Alan alan@forwardermagazine.com | editor@forwardermagazine.com ADVERTISING
Luke luke@freightsolutions.com • +44 (0)7368 976 852 Dom dom@freightsolutions.com • +44 (0)1454 628 794 ONLINE & SOCIAL MEDIA
I
f you would like your editorial to feature in next month’s magazine, please contact our editor Rachel using the contact details to the right. If you would like to advertise in FORWARDER magazine,
full details of our rates and technical specifications can be found in our media pack. Please email us for a copy.
Mohit mohit@freightsolutions.com GRAPHIC DESIGN
Tim tim@forwardermagazine.com SUBSCRIBE
subscriptions@forwardermagazine.com FORWARDER magazine is free in the UK. Please email for a subscription form. Please visit us online at
When you’re finished with this magazine,
forwardermagazine.com
please recycle it. FORWARDER magazine
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Eurgent - TIME CRITICAL EXPERTS FORREAD EUROPEANALL LOGISTICS IT! FORWARDING ANDABOUT EXPRESS FREIGHT ALEXANDER JONES, FREIGHT MERGERS LTD FREIGHTAPP
FREIGHTABASE
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We're into our fifth year now and all of our issues are available on ISSUU.com – just search 'Forwarder'. Of course, you can always read the latest issue on our website, at...
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SAFE TRANSPORT HAS NEVER BEEN
SO IMPORTANT
Thanks to your support, we are helping communities to combat COVID-19 in sub-Saharan Africa. In Uganda, we have provided advice, cab sanitisation materials and PPE to keep HGV drivers safe, reduce transmission rates and build community confidence in the logistics sector. In Zambia we have expanded our MAMaZ against Malaria at Scale programme to help rural communities protect themselves, installing hand wash stations, procuring PPE for health workers, and raising awareness through radio adverts, posters and talks. All whilst ensuring our life-saving bicycle ambulance service for patients with severe malaria keeps running.
Text TRANSAID to 70450 to donate £10* Transaid
TransaidOrg Transaid Transaidorg www.transaid.org
UK registered charity no. 1072105
*Texts cost £10 plus one standard rate message & you’ll be opting in to hear more about our work via telephone/SMS. If you’d like to give £10 but don’t wish to receive marketing communications, text TRANSAIDNOINFO to 70450.
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Patron HRH The Princess Royal
WE DO OUR
BEST THINKING OUTSIDE THE BOX
Who wants to just fit in, like everyone else? Bring us your misfits, your non-standard, your oversized cargo. It’s where our passion for problem solving comes into its own.
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166
FORWARDER magazine
ISSUE59