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CONTENTS

elcome to

BREXIT BRIEFING

19 IDCOVOVERY K RECUNCING BAC

AIR FREIGHT

SEA FREIGHT

ROAD FREIGHT

RAIL FREIGHT

PROJECT CARGO

AIR & SEA PORTS

TECH & DIGITALISATION

EXHIBITIONS & EVENTS

CUSTOMS CLEARANCE

INDUSTRY SERVICES

TRAINING & RECRUITMENT

116

MERGERS & ACQUISITIONS

148

MEDIA & MARKETING

158

GIVING BACK NEW SECTION

166 FORWARDER magazine

ISSUE65

OPERATIONS

ACCOUNTS

making information ﬂow… 4 FORWARDER magazine boxtop.net

ISSUE65

CRM

BOXTRAX

WAREHOUSING

WEB API’S

PO MANAGEMENT

WELCOME TO FORWARDER... A WORD FROM

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MEET THE TEAM

e have a slight focus on dangerous goods and hazardous

CRAIG EDITOR-IN-CHIEF

materials transport this month, with news, training and features from big hitters such as Descartes and Exis.

craig@freightsolutions.com

ALAN EDITOR

But the rules haven't changed: we cover all topics, every month,

editor@forwardermagazine.com

so there's always something for everyone in the industry. We also have

LUKE SALES MANAGER

features on new EU one-stop-shop policies, shopping local post-COVID

luke@freightsolutions.com +44 (0)7368 976 852

and the virtues of logistics software... Enjoy the magazine and we'd love to hear from you...

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BREXIT BRIEFING

We delve into the opportunities (and the challenges) presented by Britain’s departure from the EU. Related topics Global trade agreements Border control Import/export balance

Sponsored by

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20 JULY 2021

GOVERNMENT PLAN

UNLIKELY TO SOLVE DRIVER CRISIS UNTIL 2022, SAYS LOGISTICS UK

oday (20 July 2021)’s announcement of a government plan to

Today’s announcement includes a commitment by ministers to

support the recovery of the logistics sector and tackle HGV

work with industry leaders to attract new drivers, simplify training

driver shortages acknowledges industry concerns over testing

and encourage people to remain in the sector. But, as Ms de Jong

delays and the simplification of the process involved in the acquisition of

continues, the plan needs concrete targets and timelines to help the

an HGV licence. However, according to business group Logistics UK,

industry recruit more drivers:

the plan does not deliver on the critical promises made to the industry over three years ago on the need to increase safe and secure parking facilities for drivers across the nation’s road network:

It is good to see the urgent focus placed by government on increased HGV driver testing with DVSA, as this is currently the biggest blocker to new entrants entering the workforce, but without targets and a

The plans revealed by government today only go part of the way to

workable timeline, this is simply a statement of intent. We need to know

addressing the crucial problem areas that the industry has been talking

how soon the backlog of 25,000 test passes can be cleared more swiftly

with government about for years. After all the incredibly hard work to

by the DVSA, as we estimate at current rates this will take 27 weeks

keep the country stocked with all that it needed throughout the pandemic,

(ie until the end of January 2022). We welcome proposals for reform

it is dispiriting to see that the safety and security of our workforce in the

of the vocational driving test process to increase test capacity– but it

course of doing their jobs is still not being prioritised. The lack of available

will take time to make the necessary changes to legislation, and for it

overnight parking spaces continues to be a huge impediment to attracting

to be implemented on the ground, before the full benefit can be felt. As

more people to join the industry and we need the government to make

always, Logistics UK will continue to work proactively with all areas of

a far clearer commitment to deliver the 1,500 parking spaces it promised

government to identify the tangible steps that need to be taken on the

in 2018. Without the safe and secure locations in which to take legally

route to implementation of this plan, to deliver the support our industry

mandated rest stops, it will be impossible to diversify the workforce and

needs as it helps the country to get back on its feet.

attract new employees to the sector. Elizabeth de Jong, Policy Director, Logistics UK

PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com

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BREXIT BRIEFING NEWS 13 JULY 2021

56% OF UK HAULIERS

‘CONSIDERING OPERATIONS MOVE TO THE EU’

s haulage demand surges by up to 120% in 2021 and hauliers

Full survey findings available here: https://www.haulageexchange.co.uk/

are pushed to breaking point, a perfect storm of red tape,

blog/the-2021-post-brexit-hauliers-survey/

driver shortages and other Brexit issues threaten retail,

food, farming and gardening industries.

The study reveals the increased challenges for haulage companies in the UK. Six months on from the Brexit transition, 94% of UK haulage

According to a new study of haulage industry leaders, haulage companies

companies state they have been negatively impacted, and are seeing

are facing problems when working with a range of sectors post-Brexit,

greater Brexit aftershocks than they anticipated.

raising concerns that consumers will feel the cost of ongoing supply chain issues. In light of challenges, over half of UK hauliers (56%) are

The number of UK haulage companies that have lost business because

considering moving operations to the EU.

of Brexit regulation changes has risen to 69%. In December 2020, prior to the Brexit deadline, this stood at 21%.

Almost a third (31%) say they are having to avoid working with the food & drinks industry, due to increased checks and admin on certain

How is this impacting SMEs across the UK?

products. Other sectors impacted include livestock farming (25%), agricultural farming (25%), gardening supplies (19%) and retail (13%).

Brexit changes are disproportionately impacting SMEs in the UK, some of whom rely upon haulage for day-to-day operations. The study found

The situation is being exacerbated by huge spikes in UK demand for

that haulage companies and SMEs are doing much less business together

haulage, at a time when there’s a skilled driver deficit of up to 100,000

since the Brexit transition on 1 January 2021.

drivers due to Brexit, Covid-19 and other factors. In the three months from March to May 2021, the uplift in demand for haulage was more than twice what it was for the same period in 2019. In April 2021 alone, demand was 120% stronger than in April 2019.

• 63% of hauliers do less export business (UK to EU) with SME companies • 56% of hauliers do less import business (EU to UK) with SME companies

The 2021 Post-Brexit Hauliers Survey – conducted by specialist return loads platform Haulage Exchange – received feedback from business

This is twice the impact felt by multinationals (with more than 1,000+

leaders at 16 of the UK’s top haulage companies operating in the UK and

employees): 38% of hauliers do less business exporting from the UK

Europe. They provide insight on how Brexit has affected their business,

and 25% less business importing into the UK.

the wider impacts on employees and business plans, and what the future holds for the industry.

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ISSUE65

What has had the greatest impact on UK hauliers?

We know more changes are coming, but this is an industry

Inevitably, hauliers are experiencing longer waits at the border since

used to adapting and it has proved extraordinarily successful

Brexit: 81% say they have been affected. To counteract this, some

in dealing with the unexpected. It’s encouraging that demand

firms are exploring alternative routes into the EU, with these longer

for haulage is stronger than ever, and how well companies have

journeys impacting half of all hauliers surveyed. There is also more

adapted to big changes shows the resilience of our industry.

admin to complete before crossing the border, with 69% of companies

Companies can use that demand to overcome the challenges

experiencing this issue.

ahead and I’m positive about the future of the industry. The issues identified in our survey need to be addressed quickly and

Some 56% of hauliers say business has been affected by fewer exports

decisively. If that happens, I’m confident that the industry will

going to the EU, while half say their operations have been impacted by

continue to thrive. It’s clear that haulage companies will have to

fewer imports coming in.

continue to be flexible, especially with further Brexit changes around the corner, but this is where platforms like ours can help. Our network helps companies to avoid dead mileage or fleets sitting idle. Instead, they can take advantage of the surging demand. Lyall Cresswell, Founder & CEO, Haulage Exchange The whole supply chain in our industry, from grower to hauliers, have clearly worked tirelessly to ensure a smooth transition into this new era of dealing with the EU. This new way of working is still very fresh and I’m sure that in time we’ll get back to where we were pre-Brexit. Pre-Brexit, plant imports from the EU were very straightforward as we all seemed to ‘sing from the same song sheet’. Since leaving, we now must ensure all paperwork, documentation and inspections are adhered to in accordance with HMRC and Defra guidelines through the PEACH

With full border checks due to come into force on 1 January 2022, nearly

(Procedure for Electronic Application for Certificates from

7 in 10 UK haulage companies believe they will be negatively impacted.

the Horticultural Marketing Inspectorate) system, soon to be replaced with IPAFFS (import of products, animals, food and feed) system. Plant passports and phytosanitary certificates need to be issued for every plant. This has obviously had huge implications on costs and turn-around times of orders. The only ‘issue’ really is the additional paperwork. This is now unavoidable and although it may help towards ensuring only healthy and sustainable plants are entering the UK, it is an additional cost implication, which will ultimately be handed down to the end user. Darran Major, Plant Buyer for a large independent garden centre in Hertfordshire

FORWARDER magazine

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BREXIT BRIEFING NEWS 15 JUKY 2021

IS THE GOVERNMENT ABOUT TO

BEG EU TRUCKERS TO RETURN TO UK?

arcelHero says that the Department for Transport has been

Controversially, the Government has extended driver working hours,

discussing temporary visas for EU truck drivers. The Brexit

a desperate move that led the Unite Union to warn its members not

U-turn comes after trade bodies and retailers called for the

to “place themselves in danger” by working longer hours. The Road

army to be put on standby as driver shortages hit home.

Haulage Association has called the move a “sticking plaster” that will not “make any material difference” to the shortfall of drivers.

The home delivery expert ParcelHero says the Government is currently engaged in ‘secret’ talks with supply chain professionals that could result

The Government is left with two deeply unattractive options. It can call

in non-UK HGV drivers, including EU nationals, being called back to

in the army – as the Federation of Wholesale Distributors (FWD) and

the UK on temporary visas. ParcelHero’s Head of Consumer Research,

some retailers and manufacturers have called for – or eat humble pie

David Jinks M.I.L.T., reveals...

and ask EU-based truckers who left the UK after Brexit to return with temporary visas, alongside other non-UK drivers.

It’s possible the Government could be on the brink of a massive Brexit U-turn as the shortage of skilled drivers threatens empty shelves

Logistics UK says, “Without a temporary visa for drivers – similar to

in stores and delayed home deliveries.

that recently granted to agricultural workers to pick vital crops – the supply chain will break down.” The Road Haulage Association is also

Last October, ParcelHero released analysis of Government migration

pleading for a seasonal visa scheme for qualified HGV drivers to aid the

figures revealing that, due to Covid and Brexit, around a quarter of a

coronavirus recovery.

million people from the EU had quit the UK since the start of the year. Without doubt, that’s contributed to a shortfall of around 70,000 HGV

The Department for Transport is reportedly now in “behind doors”

drivers in the UK.

discussions with leading logistics professionals on how they can tackle the crisis and has asked the industry for evidence to demonstrate

The impact of the driver shortage is potentially so severe that we may

the value of a temporary visa scheme. While the Home Office has

soon be facing a situation similar to the start of the first lockdown, with

repeatedly dismissed the suggestion, the decision may be taken out of

empty shelves and even a return to the rationing of staple products.

its hands if the situation continues to escalate.

The reason is all-too obvious. Our analysis of Government figures last

ParcelHero’s in-depth analysis of the ongoing UK-EU trade problems

October showed thousands of EU drivers and warehouse operatives

can be seen at: parcelhero.com/research/brexit-study

fleeing the UK to avoid new Brexit regulations. Many EU citizens didn’t meet the Government’s proposed criteria for skilled work visas. This mass exodus was exacerbated by the impact of Covid-19, which brought the training of new lorry drivers to a standstill.

FORWARDER magazine

ISSUE65

he British International Freight Association (BIFA) is

BIFA notes that from 1 October 2021, there will be additional

encouraging businesses engaged in visible trade between the

documentary checks on products of animal origin and high risk foods

UK and EU, and the freight and logistics companies that serve

not of animal origin, whereby traders will be required to declare all

them, to make sure that they are fully prepared for rule changes that will

SPS consignments on IPAFFS The original documents will need to be

take effect over the next six months following an initial postponement.

submitted and these will be audited post clearance.

In March, BIFA welcomed the easements for new customs declaration

The third stage of full border controls will be implemented on 1 January

requirements and other checks on imports from the EU as part of

2022 and BIFA says that from a Customs perspective the most important

delays in the implementation of Stages 2 and 3 of the Border Operating

changes will be the ending of the Delayed Declaration Scheme at that time.

Model; delays introduced by the UK government to soften the impact of the UK’s departure from the EU single market and customs union

After this date, a full or simplified customs entry will be required at the

at the end of 2020.

frontier for goods being imported from the EU to the UK mainland. Depending on location the entry will have to be submitted as a pre-

Now, the trade association that truly represents the UK’s freight forwarding

lodged declaration utilising the Goods Vehicle Movement System

businesses that manage a large proportion of the UK’s visible international

(GVMS), or as a frontier declaration at the point of entry into the UK.

trade, says that whilst those easements have made life a little easier for UK

Associated with this is the requirement for a Safety and Security (ENS)

importers , the clock is now ticking on the extended deadlines.

Declaration to be submitted prior to the goods being loaded on the means of conveyance bringing them to the UK.

Whilst BIFA director general, Robert Keen, notes speculation in the media that the delayed Customs declarations timetable has simply

In addition, certain products such as Products of Animal Origin will be

delayed a potential crisis, he is confident that most BIFA members

subject to full SPS controls and have to be presented to Border Control

have now had the opportunity to prepare for completing new customs

Points, where inspections may be undertaken.

processes for imports from the continent. The period after 1 January 2021 was very challenging, although trade However, he also noted that any importers that are new to the customs

did not grind to a halt. However, the new fear is that we face much greater

environment should beware of the implications of failing to make the

challenges after 1 January 2022 than we did the previous year, if only

declarations that will become necessary.

because there are more new processes to master and, historically, levels of import traffic exceed exports by a considerable margin. Clearly, there

Whilst the government has provided advice and guidance on some of the

is much to consider and prepare for, and there is not much time to do so.

changes, BIFA says that significant gaps in information remain, which need

Whilst we continue to help members with their own preparations, we are

to be filled to allow businesses to make certain key operational decisions.

also encouraging them to help their clients that import from the EU to be equally prepared. Of particular concern is the level of preparedness and knowledge of EU suppliers with regard to the new import procedures to be adopted, and potentially the export procedures in Europe. Robert Keen, Director General, BIFA 18 JULY 2021

FREIGHT ASSOCIATION REITERATES NEED FOR TRADERS TO

GET READY FOR EU TRADE RULE CHANGES FORWARDER magazine

ISSUE65

BREXIT BRIEFING EXPERTS

rom 1 July, British retailers selling to the EU face huge changes to VAT regulations. ParcelHero reveals five reasons the new IOSS scheme is great news for UK sellers and five reasons it’s

also frustratingly flawed.

Five reasons to welcome the new IOSS IOSS greatly simplifies VAT procedures by allowing non-EU online sellers (remember that includes sellers based in Great Britain post-Brexit) to register for VAT in one EU member state, collect

VAT from all their EU sales and report on a single monthly IOSS VAT

Beleaguered British retailers are braced for yet more changes to how they sell goods to the EU. From 1 July, a new EU Import One-Stop Shop (IOSS) scheme means British-based e-commerce companies only need to register and pay VAT in one EU country to sell goods not exceeding £135/€150 across the entire EU. The new IOSS regulations certainly make retailers’ lives easier, but they aren’t entirely good news, says the international delivery expert ParcelHero.

return. No more multiple VAT filings in multiple countries.

Life is greatly simplified for sellers using online marketplaces. These become the ‘supplier’ when cross border B2C sales are made on them by third-party sellers. VAT liability (collecting

and reporting) for sales in EU countries will fall on the marketplace rather than the merchant, providing the consignment is valued at less than £135 (€150). Our top tip is that businesses using only online

On the face of it, the new IOSS scheme helps return things to their

marketplaces may now be able to end any existing EU VAT registrations,

pre-Brexit norm. However, in the case of the IOSS, the devil really is

as they will no longer be responsible for collecting and reporting VAT.

in the detail. We’re revealing five reasons GB traders should welcome the new scheme and five reasons the IOSS might make selling to EU customers even more complicated and expensive. David Jinks M.I.L.T, Head of Consumer Research, ParcelHero

3 4

Retailers’ EU-based customers won’t be facing any more unexpected VAT payments on purchases of goods sold in Britain, which will build back trust in buying from GB sellers. Northern Ireland-based companies may enjoy an exemption threshold. NI firms can join the alternative intra-EU OSS scheme. Providing their sales to the EU don’t exceed

£8,818/€10,000 per annum, NI-based organisations will be exempt from paying VAT.

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ISSUE65

The IOSS scheme is voluntary and will speed up sellers’ EU shipments by creating a fast-track Customs clearance ‘green channel’ for consignments not exceeding £135/€150.

Five flaws in the new IOSS The changes remove the previous VAT exemptions for SMEs on UK e-commerce sellers will have to register for VAT for the first

time or stop selling to the EU.

each year for British sellers (that excludes Northern Ireland companies) to register and comply with IOSS regulations as

a ‘non-Union’ user.

IN THE EU’S NEW IMPORT ONE-STOP SHOP

The EU estimates it will cost around £6,900 per company

Unlike EU-based OSS users, IOSS users based in Great Britain don’t qualify for the new £8,818/€10,000 threshold before

they have to pay VAT. Only Northern Ireland sellers (under

the terms of the Northern Ireland Protocol) have this option.

The new IOSS only applies to deliveries of items valued under

the £135/€150 threshold. For all goods over that amount, GB

businesses will have three choices: ensure their customer

pays the import VAT at Customs; offer the option of delivering with

all duties paid (DDP) or hold stock somewhere in the EU and register for VAT there.

Confusion still exists around registration. The gov.uk website

states: ‘…it is not expected that the UK IOSS registration

portal will be available for use for the 1 July 2021 launch’.

There is also uncertainty about whether GB companies signing up for IOSS in an EU country must appoint an intermediary agent to register

and file returns. Together with the French and German governments, ParcelHero believes this requirement does not apply to British sellers, as the UK-EU trade deal includes a tax and VAT mutual assistance agreement. The Republic of Ireland is a favourite option for GB

companies because it uses English in business but, just to complicate matters, it recently stated it doesn’t yet recognise the agreement. Consequently, it will require the use of an intermediary agent.

FIVE STRENGTHS & FIVE FLAWS

EU shipments worth £19/€22 or under. That means about 26,000

ParcelHero’s in-depth analysis of the ongoing UK-EU trade problems

and, in particular, the powder keg Northern Ireland Protocol agreement can be seen at: https://www.parcelhero.com/research/brexit-study

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ISSUE65 ISSUE65

COVID-19 RECOVERY

Hopefully the most short-lived section of FORWARDER, we'll bring you word on how the industry is recovering from this crisis and focus on positive stories about a world bouncing back. Related topics SARS-CoV-19 coronavirus Government measures Industry reactions

10 10 FORWARDER magazine

ISSUE65

3,600 OXYGEN CONCENTRATORS 25 MAY 2021

TRANSPORTED TO INDIA

n 16 May 2021, Ballon Logistics India received and

At a time when India is facing a new wave of Covid-19, Bo/lore

delivered 3,600 oxygen concentrators destined for one of

Logistics India is mobilising all its teams and capabilities to tackle the

India's leading multinational medical technology companies.

oxygen shortage in the country. On behalf of our customer, we have

The company fully chartered a Boeing 747-400 from Hangzhou Airport

been able to transport a record quantity of oxygen concentrators to

in China, taking charge of customs formalities, receipt at Delhi Airport

respond to the health emergency.

and last-mile delivery to the customer's warehouse. Several more

Jaspreet Singh, Head of Sales, South Asia, Bollon Logistics

shipments will follow in the coming weeks. Ballon Logistics has been active throughout the Covid-19 crisis, This operation was carried out by Ballon Logistics India, in close collaboration

providing logistics and transportation solutions to manufacturers in the

with Ballon Logistics China. The local teams worked in synergy to address

pharmaceutical industry and healthcare systems. The company has been

the many logistical challenges involved in getting the consignments to their

responsible for organising international transport, customs clearance,

destination as quickly as possible, dealing with customs documents and

charter flights, storage and logistics for medical supplies including

obtaining special charter permits in both countries.

Covid-19 tests, treatments and vaccines.

FORWARDER magazine

ISSUE65

COVID-19 RECOVERY NEWS 4 JUNE 2021

DIMERCO SUPPORTS VITAL AID EFFORT FOR COVID-HIT INDIA

nternational freight forwarding and transportation specialists Dimerco have stepped forward to assist in shipping vital medical supplies to COVID-hit India, which is currently facing a humanitarian

crisis. Mr. Alexander King & Mr. Jeff Chen of Dimerco New York team partnered with the charity ‘Breath for Humanity’, to source and donate nearly 2 tons of medical devices. The life-saving supplies were shipped from Philadelphia in the US to Bangalore in India, with the collaboration of Thomas Jefferson University Hospital, The Islamic Council of North America and The Hospital of the University of Pennsylvania. The shipment included 75,000 N95 & respirators, over 15,000 PPE gown and shields, and over 50 boxes of tracheostomy tubes. Mr. King explained, When I was first introduced to the shipper, Ms. Noor Shaik and her organization, I was immediately touched by her passion to help India. Since our team in New York has the experience handling urgent PPE’s during the peak of the pandemic, I knew we would be able to utilize our experience and expertise to help Noor’s efforts by offering our services free of charge. By utilizing Dimerco’s platform, I am confident this story can reach and inspire others to help her and her organization’s initiative. The Dimerco teams in USA and India supported this charitable initiative by providing freight and transportation free of charge, and since this May, Dimerco keeps moving more crucial supplies, such as oxygen concentrators. Find out more about Noor initiative as featured in these links: https://philadelphia.cbslocal.com/2021/06/02/noor-shaikthomas-jefferson-medical-student-coronavirus-supplies-india https://www.thelily.com/this-medical-student-wanted-to-helpher-family-in-india-now-a-900-pound-shipment-of-supplies-ison-its-way https://breathforhumanity.wordpress.com/blog

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ISSUE65

Boeing 747 freighter carrying 50 tonnes of urgently-needed

With almost 25 million infections to date, averaging 340,000 new

Covid relief aid, including life-saving oxygen machines, will

infections and over 4,000 Covid-related deaths every single day, India’s

arrive in New Delhi this week to support India’s efforts to

healthcare infrastructure is overwhelmed and its communities devastated.

help victims of coronavirus, thanks to the coordinated efforts of a group of aviation leaders.

It is imperative we join hands and resources. This mission will save thousands of lives. We are grateful to Sky One for providing the B747

The delivery of oxygen concentrators, N95 and KN95 masks and

freighter for this operation.

isolation gowns from California’s San Bernardino Airport is being

Sam Sayani, Executive Director, Another Joy Foundation

coordinated by the not-for-profit Another Joy Foundation. The full cost of routing the 747-400 freight via India will be born by Sky One FZE, a

It truly is a privilege to see our aviation family coming together

full-service provider for aircraft leasing, charters, and support services,

to make this flight possible and to be of service to people who so

based in Sharjah.

desperately need these machines and equipment. It is an honor to work hand-in-hand with other dedicated organizations and individuals, and to

Other industry leaders providing support and services to make the

know that our combined efforts will help to save lives and contribute to

relief flight possible are Boeing, FedEx, Regional One, JetTest, UNICAL,

making a positive difference in India, which so desperately needs help

Ascent MRO and San Bernardino Airport, which have joined hands

to fight this terrible virus.

and resources to arrange the airlift of relief aid valued at $2.5m. On

Charles Szar, CEO, Sky One FZE

arrival in New Delhi, the India Red Cross and SEWA International will distribute the medical supplies to struggling local communities. In total,

Sky One FZE is an integrated, full-service provider for aircraft leasing,

the charter flight will deliver 5,000 oxygen concentrators, 2 million

charters, and support services. Founded in 2008, Sky One FZE has

N95 masks, 2 million isolation gowns, 2 million KN95 masks and 2

grown from a small charter company to a global, multi-dimensional

million canisters of EPA-approved COVID Killer Wipes to aid medical

aviation organization. Based in the United Arab Emirates, Sky One FZE

professionals and those battling the virus.

serves customers around the globe. 15 JUNE 2021

AVIATION LEADERS JOIN FORCES FOR B747F DELIVERY OF

LIFE-SAVING COVID RELIEF AID TO INDIA FORWARDER magazine

ISSUE65

COVID-19 RECOVERY NEWS

FROM DATA TO TRAVEL FREEDOM 4 JUNE 2021

eneva – The International Air Transport Association

Testing for unvaccinated travelers

(IATA) urged governments to make data-driven decisions

A challenge is the potential of barriers to travel for unvaccinated people

to manage the risks of COVID-19 when reopening borders

which would create an unacceptable exclusion. Data from the UK NHS

to international travel. Strategies without quarantine measures can

regarding international travelers arriving in the UK (with no reference

enable international travel to restart with a low risk of introduction of

to vaccination status) shows that the vast majority of travelers pose no

COVID-19 to the travel destination.

risk for the introduction of COVID-19 cases after arrival.

Data can and should drive policies on restarting global travel that

Between 25 February and 5 May 2021, 365,895 tests were conducted on

manage COVID-19 risks to protect populations, revive livelihoods

arriving passengers to the UK. These were PCR negative before travel.

and boost economies. We call on the G7 governments meeting later

Only 2.2% tested positive for COVID-19 infection during universal

this month to agree on the use of data to safely plan and coordinate

quarantine measures after their arrival. Of these, over half were from

the return of the freedom to travel which is so important to people,

'red list' countries, which were considered very high risk. Removing

livelihoods and businesses.

them from the statistics would result in test positivity of 1.46%.

Willie Walsh, Director General, IATA Of the 103,473 arrivals from the EU (excluding Ireland), 1.35% tested

Vaccinated travelers

positive. Three countries, Bulgaria, Poland and Romania, accounted for

Evidence continues to show that vaccination protects travelers from

60% of the positive cases.

serious illness and death, and carries a low risk of introducing the virus into destination countries:

Many governments continue to require universal quarantine—either

• The Robert Koch Institute (RKI) concluded that vaccinated

hotel-managed or self-managed. This impedes the freedom of movement,

travelers are no longer significant in the spread of the disease and

discourages international travel and destroys employment in the travel

do not pose a major risk to the German population.

and tourism sector. Data from the UK tells us that we can and must do

• The European Centre for Disease Control and Prevention (ECDC)

better. Almost 98% of those detained because of universal quarantine

issued interim guidance on the benefits of full vaccination stating

measures tested negative for the virus. We now have more than a year of

that 'the likelihood of an infected vaccinated person transmitting

global data that can help governments make more targeted decisions on

the disease is currently assessed to be very low to low.'

international travel. This can keep the risk of importing COVID-19 cases

• The US Centers for Disease Control and Prevention (US CDC)

low—including variants of concern—while restarting international travel

stated that 'with a 90% effective vaccine, pre-travel testing, post-travel

with minimal infringement on the ability to live normal work and social

testing, and 7-day self-quarantine provide minimal additional benefit.'

lives. Importantly, lives that include travel,

said Walsh.

• The Canadian Testing and Screening Expert Advisory Panel recommends that vaccinated travelers do not need to be quarantined.

IATA teamed-up with Airbus and Boeing to demonstrate potential

• Public Health England study has concludes that two doses of the COVID-19

methodologies to manage the risks of COVID-19 to keep populations safe

vaccines are highly effective against COVID-19 variants of concern

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ISSUE65

while restarting global connectivity. Aviation, including manufacturers,

effectively manages and mitigates risk every day to keep air travel safe.

COVID-19 is something that we need to learn to manage, like we

Using these skills, Airbus and Boeing have developed data-driven risk-

do other risks to health. We accept many things in society that we

management models to understand the impact of various options.

know come with risks—from consuming alcoholic beverages to how we drive. We don’t ban these activities. We have some common-sense

Data-driven decisions

rules and the information needed to make sensible decisions about

There is no one-size-fits-all solution to manage the various levels

how to manage these risks. The post-pandemic future means doing

of risk. The economic and social cost of the blanket measures taken

the same for COVID-19 so we can all get on with our lives. There is

by most governments to date has been unnecessarily high. With this

no completely risk-free protocol. Vaccination will play a big role. And

modeling, we are demonstrating that we can be smart with calibrated

the data we have tells us that screening and testing protocols can make

travel policies that address the risks, enable travel, and protect people.

travel safely accessible for all,

said Walsh.

Everybody can respect a data-driven decision. That is the way back to normality,

said Walsh.

Government policies are naturally risk averse. By contrast, the private sector has great experience in managing risks every day to deliver

No single government action can drive a recovery for international

its products and services. COVID-19 now appears to be becoming

travel. The G20 Tourism Ministers endorsed a data-driven approach to

endemic. This means that COVID-19 is not likely to disappear anytime

reopening borders. The aviation industry is encouraging the G7 to take

soon, so governments and industry must work together to rebuild global

leadership by agreeing to work together to use the enormous amounts

connectivity while managing the associated risks. The first step is for

of data collected since the start of COVID-19 to drive a recovery

governments to evaluate the threshold of risk of virus introduction that

effort. Critically that must restore the freedom to travel for tested

they can effectively manage. Then they need to identify with industry

or vaccinated persons while avoiding quarantine measures for the vast

feasible strategies to enable an increase in international travel without

majority of travelers.

exceeding those thresholds. Airbus, Boeing and IATA have demonstrated some possible solutions. Now we need more intense and transparent

Co-operation to protect the healthcare system

dialogue between governments and the airline industry to move from

Industry risk-management expertise can help the public health sector

models to policy and ultimately facilitate international travel.

manage a return toward normality.

Professor David Heymann, London School of Hygiene & Tropical Medicine FORWARDER magazine

ISSUE65

COVID-19 RECOVERY NEWS 19 MAY 2021

ACCEPTING VACCINATED PASSENGERS SHOULD BE

GLOBAL BEST PRACTICE TO REOPEN BORDERS

he International Air Transport Association (IATA) applauded

Similar conclusions are being reached on the other side of the Atlantic. In

the growing number of countries making data and evidence-

the US, the Centers for Disease Control and Prevention (US CDC) has

driven decisions to open their borders to vaccinated travelers.

noted that 'with a 90% effective vaccine, pre-travel testing, post-travel

The latest data collected by IATA, including its Timatic service, shows

testing, and 7-day self-quarantine provide minimal additional benefit.'

that more than 20 countries have wholly or partially lifted restrictions for vaccinated travelers.

A safe opening of borders to international travel is the goal. And scientific evidence and data such as that presented by RKI, ECDC and

IATA supports unrestricted access to travel for vaccinated travelers.

USC CDC should be the basis for the decision-making needed to achieve

In cases where vaccination is not possible, access to quarantine-free

that. There is increasing scientific evidence that vaccination is not only

travel should be provided through COVID-19 testing strategies based

protecting people but also dramatically reducing the risk of COVID-19

on widely available, free-of-charge tests.

transmission. This is bringing us closer to a world where vaccination and testing enables the freedom to travel without quarantine. Germany

Germany is among the latest countries to make quarantine alleviations

and at least 20 other countries have already taken an important step

for vaccinated travelers. Vaccinated travelers are no longer subject to

forward in re-opening their borders to vaccinated travelers. These are

quarantine measures (except from certain high-risk countries). Germany

the best practice examples for others to quickly follow.

has also removed quarantine requirements for travelers with a negative

Willie Walsh, Director General, IATA

COVID-19 test result (except from certain high-risk countries).

An important incentive for vaccination The German government decision followed a review of scientific advice

According to the US CDC, alleviations from COVID-19 restrictions are

from the world-renowned Robert Koch Institute (RKI), which concluded

a powerful motivator for vaccination, particularly in communities where

that vaccinated travelers are no longer significant in the spread of the

vaccine hesitancy is prevalent. This is an additional and important benefit

disease and do not pose a major risk to the German population. Specifically,

of restriction-free travel for those vaccinated. IATA polling indicates that

it stated that vaccination reduces risk of COVID-19 transmission to levels

81% of international travelers are willing to get vaccinated in order to

below the risk from a false negative rapid antigen test.

be able to travel. Moreover, 74% of people in the same poll agreed that those vaccinated should be able to travel by air without restrictions.

The implementation of this policy aligns Germany with recommendations from both the European Commission and the European Parliament, based on similar scientific advice from the European Centre for Disease Control and Prevention (ECDC). In its interim guidance on the benefits of full vaccination, the ECDC said that 'based on the limited evidence available, the likelihood of an infected vaccinated person transmitting the disease is currently assessed to be very low to low.'

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ISSUE65

Digital solutions for vaccination/test certificates

Airlines Trialing IATA Travel Pass

The decisions of increasing numbers of countries to accept vaccinated travelers without quarantine measures adds pressure for a digital solution to manage vaccine certificates and COVID-19 test results. Paper-based processes could lead to extremely long processing times at check-in and border control. They also open the door to fraud. Digital vaccine/test certificates, coupled with passenger apps such as the IATA Travel Pass, will be needed to manage travel health credentials efficiently and securely in the restart. Recent IATA polling shows strong support for a digital solution. • 89% supported globally standardized COVID-19 test or vaccination certifications • 84% want an app to manage their travel health credentials A gap is opening up between countries responding to scientific evidence, and those exhibiting a lack of preparation or excessive caution in reopening borders. Countries that seize the opportunity offered by the increasing numbers of vaccinated travelers can protect their populations and reap an economic reward,

said Walsh.

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ISSUE65

COVID-19 RECOVERY EXPERTS

a considerable sense of community. Rather than visiting the

big supermarket on the edge of town, residents would visit their local corner shops and grocers, reigniting old habits. In April 2020, offlicences, greengrocers, independent convenience stores, butchers, and bakeries saw growth of 37.7 per cent. Research conducted by SnowShock, suppliers of slush machine syrup, looked into this shifting trend that is needed not only to support local communities but reduce our impact on the environment. Here, we will delve into this increased sense of togetherness and answer whether or not we can expect 'Shop Local' to continue.

Supporting your local community This shift in trend is a result of changing attitudes and behaviours. As we tried to stay safe in lockdown by shopping at smaller stores nearby that maybe didn’t require travelling and queuing, we discovered local retailers we hadn’t previously considered and were pleased with what we found. Mecommi is a company that delivers products from local market stalls to customer homes. Co-founder Alannah Wood commented: One of few upsides of the pandemic is that people are more conscious of looking out for their local community and the businesses they serve. The market is very much part of this landscape. Shopping locally creates jobs and brings money into your local community. Shopping locally brings charm to town centres in the form of home-baked goods, quirky coffee shops, and local delicacies. Many small businesses are unable to trade during lockdown and have suffered a considerable decrease in trade as a result of the pandemic in general. Unless we use them, we’ll lose them. Perhaps even forever.

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IS SHOP LOCAL SET TO STAY

shoppers in the UK changed significantly as they developed

POST-LOCKDOWN?

uring the course of the COVID-19 pandemic, attitudes of

Environmental benefits

Will it continue?

Many people are unaware of the significant benefits that shopping locally

According to The Guardian, more than nine in 10 people who were

has. Using our purchasing power to support local business helps reduce

shopping locally said they will continue to do so. Over the last year,

our impact on the planet we should be looking after.

around two-thirds of consumers have shopped closer to home. We expect to see fewer people visiting large supermarkets. However, online

Not only does shopping locally reduce our food miles, but large

shopping is also growing, which has had an impact on high street retailers

supermarket corporations get their stock from producers in other

who just can’t compete with e-commerce and fast, convenient delivery.

countries, which results in more miles travelled and more emissions emitted into the atmosphere. Shopping local prevents these food miles

Tom Cheesewright, a leading future trends consultant, said: “Echoes

and also protects land from developers who are looking to buy out local

of this pandemic will be heard long after lockdown is lifted through

farms that have much more sustainable practices.

a sustained shift in our buying behaviours. Changes we expected to happen over a decade have been condensed into a year.”

We are at a point in the world where we need to be aware of the damage to the environment. We must be considerate in all areas of life,

Independent stores that are committed to meeting the needs of local

primarily where and how much we buy when at the shops.

communities should do well – they should invest in social media, websites, and an outstanding shop experience to draw people from

A sense of togetherness

online shopping.

Fostering a sense of togetherness is a key driving force for local shopping. In lockdown, we craved human connectivity. It is interesting

Lucy Victoria Desai, copywriter, SnowShock

but understandable that when we are forced indoors in social isolation, we realise that people matter the most – friends, family, neighbours. The pandemic resulted in new living and working patterns, with more

Lucy Victoria Desai graduated from Northumbria University in BSc Psychology

people interested in their local hubs and supporting businesses going

and then went on to study MSc International Marketing at Newcastle University.

through hard times. Being, thinking, and acting local creates a better

Lucy is currently a copywriter at SnowShock.

sense of community well-being, which helps us to feel safe and connected in our area by getting to know those around us.

Sources • shepper.com/why-more-people-are-choosing-to-shop-local

Local stores prevent waste that the large supermarkets are guilty of.

• www.frameweb.com/article/togetherness-collective-belonging-retail

Plus, local stores can be hyper-focused on the needs of their community,

• www.theguardian.com/business/2021/mar/23/uk-local-grocery-shopping-

offering customers exactly what they want.

could-last-beyond-pandemic-poll-small-stores-food-drink

FORWARDER FORWARDER magazine magazine

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AIR FREIGHT

A system of transporting goods by aircraft. Related topics AOG (aircraft on ground) OBC (on-board couriers) Air charter

20 20 FORWARDER magazine

ISSUE65

17 JUNE 2021

ANTONOV TRANSPORTS

FIVE BLACK HAWK HELICOPTERS

FROM POLAND TO THE PHILIPPINES ON A SINGLE CHARTER

ntonov Airlines has safely transported five S-70i Black Hawk

Antonov Airlines operates seven AN-124-100 including two AN-

helicopters on a single AN-124-100 flight from Rzeszów,

124-100M-150 with up to 150 tonnes payload, the largest turboprop-

Poland, to Angeles, the Philippines.

powered aircraft AN-22 (60-tonne payload), as well as the 250-tonne payload AN-225 'Mriya', the largest cargo aircraft in the world.

The cargo weighed 35 tonnes in total, including loading equipment, and is the second delivery of the Polish-built S-70i Black Hawk helicopters to the Philippines. The loading procedure was completed using the AN-124-100's winches. Each S-70i helicopter measured 17.52 m long, 3.2 m wide, 3.9 m in height, and weighed 5.6 tonnes. Detailed loading and unloading plans were developed by Antonov Airlines’ in-house engineers to ensure the safe stowage and transport of the military cargo within the AN-124-100’s cargo cabin specifications. Although the total payload in terms of weight was quite light for our aircraft – loading five helicopters safely and transporting them without damage takes considerable collaboration. We have been working closely with Sikorsky as well as their logistics supplier Helicopter International Shipping Services (HISS) for several months to ensure that all current and future program requirements are met. Amnon Ehrlich, Director North America, Aerospace, Government & Defence Programmes, Antonov Airlines The first transport under the agreement was completed in November 2020 and was also for five S-70i Black Hawk helicopters, which were delivered to Clark Air Base, north of the Philippine capital, Manila. FORWARDER magazine

ISSUE65

AIR FREIGHT NEWS 15 JUNE 2021

SET FOR TAKE-OFF:  INDUSTRY ‘CALL FOR ACTION’ TO

SECURE A VIBRANT FUTURE FOR UK AIR FREIGHT

landmark ‘call for action’ setting out 11 key recommendations

Throughout the pandemic and since the end of the Brexit transition

for the UK to facilitate the sustainable growth of its

period, the air freight industry has stepped up to the challenge,

economically-vital air freight industry has today been

providing invaluable support to both the economy and the lives of

presented to the government by Aberdeen Standard Investment’s

everyone across the UK, through the rapid expansion of e-commerce

AIPUT fund (Airport Industrial Property Unit Trust) and Logistics UK,

and the movement of vital pharmaceuticals and medical equipment.

the logistics industry business group.

In 2018, air freight services contributed £7.2 billion to the UK economy, supporting 150,000 jobs.

In February 2021 Logistics UK and AIPUT jointly hosted a policy roundtable to discuss the steps that need to be taken by both

Logistics UK and AIPUT are calling for a renewed commitment by

government and the industry to secure a prosperous future for UK air

government to work with industry to realise the full potential of the

freight, which currently accounts for 40% of UK imports and exports by

UK airfreight sector. The key priorities identified for both government

value. The discussions involved representatives from across the aviation

and industry are:

industry including the warehousing sector, airlines, ground handlers, shippers and airports. Logistics UK has sought to harness the views

• Positive perception of aviation: For the government to give a clear

of its members, working with AIPUT to set out the steps the industry

signal of its support, valuing it as a sector of national strategic

believes are necessary to assure the future strength of UK airfreight

importance and a crucial component of a Global Britain

and best position the industry to help Britain reinforce its position as a leading global trading nation in a post-Brexit world.

• Joined-up approach – passenger and freight: government support needs to be targeted at aviation in general, avoiding prioritising one sector above another

Aviation will play a vital role in securing new opportunities and growth

• Infrastructure: The UK needs to deliver the highest quality transport

post-Brexit and also in the UK’s recovery from the Covid-19 pandemic.

and real estate infrastructure serving its airports in order to fully

Air connects Britain with the world, linking British products and

support a vibrant, sustainable and globally competitive industry

expertise with billions of potential buyers overseas. Pre-pandemic,

• Funding: Government to give concessions for Air Passenger Duty

some 49% of the total value of UK exports outside of the EU travelled by air, through a combination of dedicated freighter flights and bellyhold through passenger services.

(APD) and business rates to provide respite • EU Exit: Negotiations need to be accelerated on traffic rights to open up key markets and routes, in addition to a long-term sustainable plan for freedom rights so that cargo can continue to move efficiently.

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• Consumer behaviour: Digitisation in air freight is to be supported

We are delighted to partner with Logistics UK in presenting this

as it is essential to the growth of the new economy – the UK is

detailed ‘call for action’, which if acted upon will ensure that the vital

currently one of the top three online shopping nations

UK air freight sector can fulfil its maximum potential in helping UK plc

• Innovation: The industry and government must continue to drive

to enhance its position as a major global trading force in the context

innovation (e.g. automation) so that the UK airline industry can

of our emergence from both Brexit and Covid. Now is an opportune

remain efficient and competitive

time for the Government to evidence its commitment to the industry

• Freeports: These must be structured in a way that they become

and support its long-term sustainable growth. Air freight services

a catalyst for new inward investment, jobs and skills growth, rather

contribute £7.2 billon to the UK economy and support 151,000 jobs1.

than diverting activity from elsewhere

There is a clear and pressing need for further recognition of the strategic

• Regulatory relaxations: Appropriate planning flexibility at ports for

importance of this sector, which plays such a pivotal role in facilitating

warehousing and connectivity infrastructure is needed to support

trade, investment and job creation.

continued investment and flexible supply chains in air freight,

Nick Smith, Fund Manager, AIPUT

facilitated by the sustainable expansion of airport capacity • Decarbonisation: A commitment from government to support

Support for UK air freight, as it enters a new era outside the

research and development in aviation will help the industry

European Union and recovers from the global pandemic, is crucial; we

decarbonise as quickly as possible through a combination of

must prioritise the steps needed to enhance the role of air freight in

Sustainable Aviation Fuel and new technologies for electric and

a post-Brexit world. Air freight is vital to our economy and we call on

hydrogen aircraft that are fit for the future and cargo handling

the government to work with the industry to realise its full potential as

• Air freight growth: Industry should be brave and more progressive, putting its vision into practice; leveraging its creative

a cornerstone of global Britain. Elizabeth de Jong, Director of Policy, Logistics UK

ideas, energy and innovation. Industry needs to know now more than ever that the Government is fully behind the sustainable growth of UK air freight FORWARDER magazine

ISSUE65

AIR FREIGHT NEWS

TCS TEAMS UP WITH NEUTRAL AIR PARTNER 4 MAY 2021

TO STRENGTHEN ITS POSITION IN THE GLOBAL LOGISTICS SECTOR

fter a successful start earlier this year, the Dutch neutral

We are delighted to welcome TCS in our air cargo logistics family.

provider of time critical and OBC solutions TCS Time

TCS’s time-critical solutions will further assist our efforts to provide be-

Critical Solutions Worldwide, is ready to take the next step

spoke and innovative time sensitive supply chain solutions to the trade,

in strengthening their position in the freight forwarding sector. The

with no boundaries and will deliver tremendous value to our group and

company recently teamed up with Neutral Air Partner and joined its

to our members. TCS is an excellent addition to Neutral Air Partner’s

time-critical group NAX 24-7 Time Critical.

sub-industry group NAX 24/7, comprised of leading and independent time critical logistics firms, aiming to advance the interests of the time

TCS Worldwide is a Dutch company, based at Schiphol Airport.

sensitive and emergency logistics industry.

The team behind the name is experienced with trustworthy reputation in

Christos Spyrou, CEO, Neutral Air Partner

handling time-critical shipments from any pick-up location to any address in the world. The company is led by founder Sander van Woesik, a cargo aviation

Freight forwarders, located in different corners of the world show

professional with more than 40 years of experience, who knows the added

a growing interest in onboard couriers. Their customers in industries

value of time-critical services very well. TCS Desk operates 24/7/365, giving

such as automotive, aerospace, pharma and fashion, demand a logistical

the best possible service to its customers who are considered as part of the

solution to avoid disruption of production lines. TCS Worldwide,

team. TCS not only understands the requirements of freight forwarders

a neutral provider of time-critical solutions, offers forwarders a

and their customers in Automotive, Aerospace/Aviation, Energy, Fashion,

customized proposal for their customers’ needs. NAP’s comprehensive

Health Care, Pharma and Maritime industries, but has in-depth knowledge

network of air cargo logistics providers combined with the experience

of how airlines and local customs authorities operate. TCS Worldwide

of TCS Worldwide makes a perfect, strategic partnership for time-

services include 24/7/365 global network coverage OnBoard Couriers, Air

critical consignments.

Cargo Charter, and Tailor-made Road Transport Intra Europe.

Sander van Woesik, GM, TCS Worldwide

PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com

FORWARDER magazine

ISSUE65

viation Horizon has signed a global cargo general sales agency

Air One Aviation will also explore hub and spoke opportunities to

contract with Air One Aviation to support its launch venture

connect Aviation Horizon’s regional 737-400 all-cargo operations with

into the all-cargo market for regional 737 freighter services.

Aerotranscargo’s feeder services from Hong Kong and China to Europe.

The Saudi-based private jet operator has taken delivery of its first Boeing 737-400SF conversion and two more are due to join its fleet in the next three months. Each aircraft will offer 18,500 kilos of cargo capacity, utilising 11 ULD positions. Air One expects the 737-400s to be in high demand for regular regional contracts, especially in the Middle and Far East. From their base in Sharjah, the aircraft are ideal for high volume, ecommerce trade lanes and are available for both long-term contracts and ad hoc charters. This is the second all-cargo GSA contract awarded to Air One Aviation in the past 10 months. In 2020, it was also awarded exclusive sales and marketing rights across all territories by Aerotranscargo (ATC) Moldova. Marketing Aerotranscargo’s growing fleet of six Boeing 747-400 freighters – one of the largest privately-owned 747F fleets – Air One offers shortand long-term charter solutions as well as ACMI programmes. Having been a client of Aviation Horizon’s private jet services, we are proud to have been awarded this opportunity to successfully launch the Aviation Horizon brand in the cargo market with its first newly-converted 737-400SF. This is a perfect aircraft for regional ecommerce and parcels operations and comes to the market at a time when demand for capacity in this sector has never been greater. The arrivals of Aviation Horizon’s second and third 737-400 freighters will ensure we have the back-up aircraft required to support high frequency ecommerce flights. It will also give us additional capacity to satisfy ad hoc charter demand for this very popular aircraft. Paul Bennett, CEO, Air One Aviation 7 JUNE 2021

AVIATION HORIZON PARTNERS WITH AIR ONE AVIATION FOR LAUNCH OF

REGIONAL 737-400SF CARGO SERVICES FORWARDER magazine

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SEA FREIGHT

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Sponsored by

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ISSUE65

24 MAY 2021

CARRIER TRANSICOLD’S VERSATILE

LYNX FLEET MONITORING PLATFORM SUPPORTS MIXED REFRIGERATED CONTAINER FLEETS

arrier Transicold now provides remote monitoring of mixed fleets, including those using refrigeration systems from multiple manufacturers, through a single interface, the

company’s versatile new Lynx™ Fleet platform. Carrier Transicold is a part of Carrier Global Corporation (NYSE: CARR), the leading global provider of healthy, safe and sustainable building and cold chain solutions. “The latest upgrade to our Lynx Fleet platform fulfils an important

In addition to the new mixed fleet capability, the innovative Lynx Fleet

aspect of our digital vision, enabling our customers to monitor all their

platform provides:

refrigerated assets, not just their Carrier Transicold units, from a single cloud-based platform that is fully equipped with advanced analytics,”

• Monitoring and control of vital refrigerated container parameters,

said Willy Yeo, Director of Marketing, Global Container Refrigeration,

including temperature and depending on unit options and sensors,

Carrier Transicold. “For customers with mixed fleets, comprising both

humidity, oxygen and carbon dioxide levels, along with alerts if

Carrier and non-Carrier units, this new capability is a powerful tool for

preset parameters are exceeded.

fleet optimisation and data monitoring.”

• Location data and geofencing with automated communication, for maximum visibility of container location, including notifications

The Lynx Fleet solution intelligently monitors container refrigeration

when cargo crosses geofences created by the fleet manager.

systems as they move by sea and land, providing vital information

• Refrigeration unit health data, based on equipment performance

through a centralized data stream that improves visibility for shipping lines and their customers.

monitoring, to provide predictive analytics and actionable diagnostics. • Integration with on-vessel wireless monitoring solutions, which provides vessel operators with a comprehensive overview of all

Relevant data from non-Carrier equipment will be displayed along with

Lynx Fleet-enabled containers onboard and for vessels with satellite

Carrier units on the Lynx Fleet dashboard, providing fleet managers

communications capability, more frequent updates to a fleet’s

access to all their connected refrigerated containers on a single

landside monitoring station about cargo and container location

interface, eliminating the need to toggle between separate platforms.

around the globe. The Lynx Fleet platform is one of the solutions offered through Carrier’s Healthy, Safe, Sustainable Cold Chain Program to preserve and protect the supply of food, medicine and vaccines. Learn more at corporate. carrier.com/healthycoldchain or visit transicold.carrier.com. FORWARDER magazine

ISSUE65

SEA FREIGHT NEWS 17 JUNE 2021

DHL ADDS

SUSTAINABLE MARINE FUEL OPTION

FOR FULL-CONTAINER LOAD SHIPMENTS

HL Global Forwarding, the air and ocean freight specialist division of Deutsche Post DHL Group, introduces another Sustainable Marine Fuel (SMF) service for ocean freight as

part of their sustainability strategy. Following the success of the launch of a similar service for Less-than-Container Load (LCL) shipments, they are now extending the carbon reduction option to Full-Container Load (FCL) shipments. Customers can easily choose the use of sustainable biofuels, such as via the myDHLi Quote + Book function, which also includes a carbon calculator. Offering the option of using SMF is another step towards cleaner and greener ocean freight, in line with Deutsche Post DHL Group's Mission 2050 for zero emissions logistics. The launch of our Sustainable Marine Fuel service for the neutralization

The use of sustainable marine fuels is an important lever for DHL Global

of carbon emissions for LCL shipments was very successful. The SMF

Forwarding to reduce the environmental footprint of ocean freight.

service makes it easy for our customers to reduce their carbon footprint

When selecting sustainable marine fuels, care is taken to ensure that

and has been very well received so far. We are very excited that we can now

they are produced with sustainable feedstock and do not conflict with

also offer this option for FCL shipments and provide our customers with

other sustainability requirements, such as food production. Waste-

the opportunity to decarbonise their entire ocean freight trade lanes.

based biofuels must meet the requirements to be considered the

Pramod Bagalwadi, CEO, DHL Global Forwarding Sub-Saharan Africa

cleanest biofuels currently available on the market according to strict sustainability standards. With the goal of 'burn less, burn clean', the

With the launch of the SMF service, which is now available for all

logistics provider aims to optimise carbon consumption across its

ocean freight shipments, DHL Global Forwarding is not only making

network, fleet, and real estate. As part of this, DHL has a GoGreen

it easier to access sustainable deliveries for its customers, but also

carrier rating programme that allows the freight forwarder to give

raises awareness of sustainable alternatives. The carbon reduction is

preference to carriers with strong environmental performance.

achieved by DHL Global Forwarding purchasing SMF through partners and matching it with the amount consumed in the FCL shipment.

Offering a sustainable fuel alternative for ocean freight is another step

Through the 'book & claim' mechanism, there is no requirement

within the Group’s sustainability efforts. By 2030, the Group wants to

for physical traceability of the fuel through a supply chain, as the

invest 7 billion euros in climate-neutral logistics solutions and cover at

environmental attributes of the SMF are separated from and can be

least 30 percent of fuel requirements by sustainable fuels, according to

purchased independently from the physical fuel.

their recently published sustainability roadmap.

FORWARDER magazine

ISSUE65

2 JUNE 2021

P&O FERRIES’ SECOND SHIP ON

ZEEBRUGGE–HULL ROUTE ARRIVES IN UK FOR FIRST TIME AS CAPACITY IS DOUBLED TO MEET GROWING DEMAND

he integrated ferry and logistics business has added MV Freya to

corridors. With the support of our parent company DP World, which is

its schedule on the North Sea Lo-Lo route in response to rapidly

continuing to invest in its UK logistics infrastructure, we are committed

growing demand from British and European customers who need

to expanding our services to ensure the fast and efficient flow of goods

a fast and cost efficient way of transporting goods between the two markets.

between the UK and Europe. Thorsten Runge, Managing Director, P&O Freight Ferries Services

The 117-metre container ship has the capacity to carry 650 TEU’s. Together with sister ship Elisabeth, the addition of MV Freya will

P&O is a leading pan-European ferry and logistics group at the heart of

double capacity on the route and increase the number of sailings in

the Europe’s economy and a part of DP World, the leading provider of

each direction every week to six.

smart logistics solutions and enabler of the flow of trade across the globe. P&O Ferries is a major provider of freight transport and passenger travel

We are delighted to introduce MV Freya onto our Zeebrugge-Hull

services, sailing on eight major routes between Britain, France, Northern

route, which is already one of the most cost-effective ways to move

Ireland, the Republic of Ireland, Holland and Belgium. Working closely

goods between Europe and the north of Britain. We can guarantee that

with P&O Ferries, its logistics business P&O Ferrymasters operates

our customers will benefit from faster turnaround times, enabling them

integrated road and rail links to countries across the continent including

to exit the port as quickly as possible and continue their journeys on

Italy, Poland, Germany, Spain and Romania, and facilitates the onward

the excellent road links to the industrial hubs along the M62, M6 and M1

movement of goods to Europe from Asian countries via the Silk Road.

10 JUNE 2021

GAC WINS

SHIPTEK BEST SHIPPING AGENCYAWARD

AC has been named the best shipping agent in the 14th edition

Not only does this award recognise our contribution as one of

of ShipTek International Awards, which recognise companies

the world’s largest providers of ship agency services, but it also

that have made significant contributions to the maritime

acknowledges the hard work and dedication of our people, as well

industry. Organised by Biz Events Management, a subsidiary of Aries

as the trust GAC has built with our customers, partners and other

Group of Companies, the awards ceremony was held in conjunction

stakeholders since we commenced our ship agency services in Kuwait

with a two-day maritime, offshore and oil & gas conference in Dubai.

in 1956. It motivates us to continue to enhance our services to keep

Rajesh Moorjani, Managing Director of GAC Sharjah and GAC Ras Al

our customers’ vessels moving.

Khaimah, accepted the award on behalf of the GAC Group... FORWARDER magazine

ISSUE65

SEA FREIGHT NEWS 30 JUNE 2021

SEKO LOGISTICS CONTINUES

EXPANSION OF GLOBAL OCEAN PRODUCT WITH KEY ADDITIONS TO LEADERSHIP TEAM

EKO Logistics has appointed Craig Grossgart and Lisa

Lisa brings more than 20 years of supply chain management experience

Johnstone to its Global ocean product leadership team as it

to the SEKO Ocean Product team having previously held the posts

invests in growing its service offering and supporting clients

of Senior Global Director, Ocean Product/Pricing at AIT Worldwide

dealing with continued turmoil in the international ocean freight market.

Logistics, and VP of Ocean Operations & Procurement at GEFCO Forwarding. She joins SEKO from DHL Global Forwarding, where she was Regional Ocean Director – Central. Craig and Lisa are well-known and highly respected ocean market specialists and will play key roles in the next stage of our Global Ocean strategy as we deal with the current challenges in the market and help our clients manage and leverage the changes and opportunities which will emerge as the industry returns to some degree of normality in the year ahead,

Terry Unrein said.

We welcome Craig and Lisa

Craig becomes SEKO’s global lead for ocean as Senior Vice President of

to the SEKO team and are confident that their knowledge, skills, and

Global Ocean Product, based in Houston and reporting to Terry Unrein,

experience will be a great asset to build on the growth in demand we

Chief Commercial Officer, USA, while Lisa Johnstone joins SEKO as

are experiencing for our Ocean Product.

Director of Ocean Product, reporting to Craig. Craig Grossgart said:

I’ve been an admirer of SEKO for some time

Craig has over 20 years of experience in the logistics industry and has

in the way its people think outside the box and quickly pivot to address

worked in various senior roles in international operations worldwide,

trends in the market. This alertness and drive to get clients through

including as CEO of Asia Container Terminal in Hong Kong, VP of Sub-

even the most difficult market challenges is bringing new business

Continent based in Mumbai and VP Emerging Markets at DHL, and VP

opportunities to the table from clients looking for innovation, Global

America’s Ocean at Ceva Logistics. Prior to taking this new post with

reach and cost-saving solutions. With worldwide container port

SEKO, he spent four years at Vice President – Key NVO’s at APL.

throughput forecast to grow by nearly 6% this year, in line with Global GDP, I’m excited to be joining SEKO at such an interesting time for the company and its clients. I expect to see a lot of new ocean business in 2022 and beyond because of what we can offer.

FORWARDER magazine

ISSUE65

he Pride of Burgundy – P&O Ferries fifth ship on its DoverCalais route – arrived yesterday at the Port of Dover, returning to service with its first sailing in over a year.

With capacity to carry 120 lorries, the 28,000 ton Pride of Burgundy will return in freight-only mode, making two return journeys each day. The addition of a fifth ship comes in response to growing demand from British and European customers and will expand options for those requiring rapid and reliable transportation of goods between pivotal markets. I am delighted to see the restoration of our Dover-Calais fleet to its pre-pandemic strength of five, with the resulting increase in departures and frequency enabling us to take back market leadership on the English

First announced in April, the Pride of Burgundy’s return follows P&O

Channel and further improve our customer service. Pride of Burgundy

Ferries’ ground-breaking space sharing agreement on the Dover-Calais

will reinforce our cost-effective freight service by increasing capacity and

route, and the introduction of a second lift-on lift-off (LOLO) ship to

flexibility on the route – a vital artery of trade upon which thousands

double capacity between Zeebrugge and Hull.

of businesses and consumers rely. With the support of our parent company, DP World, the world’s leading provider of smart logistics

P&O is a leading pan-European ferry and logistics group at the heart

solutions, we are committed to bolstering our offering to customers

of the Europe’s economy and a part of DP World, the leading provider

and ensuring optimal efficiency in the flow of goods between the UK

of smart logistics solutions and enabler of the flow of trade across

and Europe. With international trade at the heart of economic recovery,

the globe. P&O Ferries is a major provider of freight transport and

continual investment in our Dover-Calais route will encourage supply

passenger travel services, sailing on eight major routes between

chain resilience by connecting people, businesses and nations.

Britain, France, Northern Ireland, the Republic of Ireland, Holland and

Peter Hebblethwaite, Managing Director, P&O Ferries

Belgium. Working closely with P&O Ferries, its logistics business P&O Ferrymasters operates integrated road and rail links to countries across the continent including Italy, Poland, Germany, Spain and Romania, and facilitates the onward movement of goods to Europe from Asian countries via the Silk Road. 29 JUNE 2021

P&O FERRIES’

DOVER-CALAIS FLEET BACK TO FULL STRENGTH AS FIFTH SHIP SETS SAIL ON RETURN TO SERVICE FORWARDER magazine

ISSUE65

SEA FREIGHT NEWS 8 JUNE 2021

STERLING PLANB & ICE MARINE DESIGN SIGN CO-OPERATION AGREEMENT TO

SUPPORT ENERGY TRANSITION IN SHIPS

THROUGH INCREASED ESS ADOPTION

nergy storage experts Sterling PlanB and Europe’s largest independent ship design group, ICE, have announced an agreement to combine knowledge and resources in order to

increase the adoption of energy storage systems (ESS) and thereby accelerate the maritime industry’s energy transition. Exchanging market and technology information, Sterling PlanB and ICE will combine efforts through their collaboration to enhance the use of energy storage systems on ships and support the industry’s decarbonisation journey. As leading companies in their respective fields of expertise, they together form a unique combination of complementary understanding and experience that offers ship owners and operators an optimised and integrated solution for adopting ESS. Sterling PlanB has been at the forefront of maritime battery and ESS

Sterling PlanB are proven leaders when it comes to ESS technology.

technology for many years, particularly in the field of safety thanks to its

We’re proud to be working with a company that prioritises safety and

design expertise, while ICE’s extensive experience in marine design and

has the technical knowledge and capability to really push the boundaries

engineering for clients world-wide is ideally suited to integrate ESS’s as

of what’s possible with marine batteries. Sterling PlanB’s technology will

a key element in newbuildings or as retrofits in existing ships.

help us meet our customers’ expectations of fuel efficiency, increased safety and reduced greenhouse gas emissions.

ESS will be an essential part of shipping’s decarbonisation journey.

Steinar Draegebo, Chairman & CEO, ICE

Regardless of vessel type, all vessels can benefit from ESS installation helping them to save fuel, operate with a more stable load, and increasing safety with

Sterling PlanB’s batteries are developed with the highest standards of

improved backup power. However, integrating battery technology into vessel

safety in mind, particularly when it comes to tackling the risk of fire due

design requires specific expertise, and it’s important that ESS installation is

to thermal runaway. Its systems are some of the first to meet classification

considered as an integral part of a project rather than an afterthought. We’re

society DNV’s new 2020 class rules for commercial vessel batteries,

excited to be working alongside ICE, who are bringing over 50 years of design

which substantially mitigates the risk of the spread of fire by eliminating

expertise to the table, and we look forward to collaborating with them to

the propagation of thermal runaway within a battery module.

realise new, low carbon vessel designs and retrofit projects. Brent Perry, CEO, Sterling PlanB

FORWARDER magazine

ISSUE65

rish Ferries’ magnificent Isle of Inishmore set sail on the inaugural

We offer a very warm welcome to Irish Ferries and are delighted

service from Dover to Calais today (Tuesday 29 June), extending its

to see their operations commence from the UK’s busiest international

network of award-winning services and providing customers with

ro-ro port. There has been considerable work by Port of Dover and

a new operator choice for travelling across the Channel. Irish Ferries

all parties associated with this new service launch to get prepared for

encourages customers to “sea travel differently” – whether for holidays,

this day, and we are pleased to see all of those efforts come to fruition.

business trips, reuniting with loved ones, or planning the road trip of

We wish Irish Ferries every success for their new venture with us

a lifetime. With award-winning hospitality and service, onboard duty-

Doug Bannister, Chief Executive, Port of Dover

free shopping and extensive amenities to make the journey even more special, the holiday really does begin once passengers’ step onboard.

Ferry travel makes for a more relaxed holiday option, with the freedom to pack the car with unlimited luggage, bring pets along, and travel exactly

The Isle of Inishmore ship has undergone extensive refurbishments

where you want in the comfort of your own car. The Flexibility Option

for the new service – including an upgraded Club Class Lounge, with

from Irish Ferries also offers additional peace of mind if customers need

spectacular 360-degree sea views, and refreshed, spacious passenger areas.

to change bookings at the last minute. With Irish Ferries ‘Travel Safe’

The 90-minute crossing is a breeze, with plenty of amenities onboard.

programme, customers can also travel in confidence; checking in from

Passengers can avail of free WiFi, re-fuel in Boylan’s Brasserie or Café

the security of their own car, sailing with plenty of space in communal

Lafayette, or let the kids enjoy the soft play area. With new duty-free

areas for natural social distancing onboard, and take in the fresh, sea

allowances post Brexit, it’s the perfect opportunity to stock up in the Duty

air from outdoor decks.

Free shop, or even plan ahead on purchases, with an innovative, online Click & Collect service. Freight drivers can also enjoy the comfortable facilities

Fares start from just £69 for a car and up to nine passengers, and ferries

including a drivers lounge and dedicated new showers.

will operate with up to 10 daily crossings. To Sea Travel Differently, customers can book by visiting www.irishferries.com.

Our newly-launched route between Dover and Calais brings even more choice for freight customers who can now experience our outstanding service while travelling between the UK and France. We're delighted to bring a little bit of Ireland to this route, and after months of travel limitations, we know that people are very eager to see family and friends, re-ignite business relations, and escape their everyday and take a muchneeded holiday. We are in the business of connectivity and want to enable those special memories to be created once travel is permitted again. Andrew Sheen, Managing Director, Irish Ferries

SEA TRAVEL DIFFERENTLY 29 JUNE 2021

...IRISH FERRIES’ FIRST UK TO FRANCE SERVICE SETS SAIL FROM DOVER

PLEASE GET IN TOUCH & SEND US YOUR NEWS

FORWARDER magazine editor@forwardermagazine.com

ISSUE65

SEA FREIGHT EXPERTS

reight forwarders are an important link in the transport chain, taking the goods from the manufacturer or shipper and transporting them safely to the buyer either by road,

sea, rail or air. When shipping dangerous goods by sea, forwarders must have a clear understanding of the IMDG Code, as well as

Hazcheck Systems

customs clearance, documentation and other aspects of transporting

Hazcheck Systems incorporate the rules and data required to ship

goods. The IMDG Code, produced by the International Maritime

cargo under the IMDG Code. They have simplified IMDG Code

Organization, is the ‘rule book’ for shipping dangerous goods by sea

classification, packaging, segregation, stowage and documentation for

and is updated every two years.

every link in the sea transport chain for the past 35 years. Hazcheck has been implemented by 80% of the major container lines.

Forwarders need a clear understanding of the IMDG Code

Hazcheck Online (Amendment 40-20) is a globally used, web-based

Forwarding companies can either make the decision to include the

annual subscription service, for shippers, forwarders and agents

shipment of dangerous goods in their services or not. However,

shipping dangerous goods by sea. The system automatically takes

even those who do not handle dangerous goods consignments

the user through the process of checking a dangerous goods load

need to have the training and tools to be able to recognise DG as

for shipment in accordance with the IMDG Code requirements.

shipping them incorrectly (with regard to stowage, segregation and

It helps to identify stowage and segregation conflicts, ensure that

packaging) can lead to issues further along the chain. The correct

packaging is correct and produce a dangerous goods note (DGN),

documentation, including a dangerous goods note, needs to be

if required, when the load is successfully processed.

supplied with the shipment. It is not the prime responsibility of the freight forwarder to correctly classify, pack and produce DG

Hazcheck Online can help forwarders who either do, or do not,

documentation for consignments, but forwarders do play a part

offer dangerous goods shipping as part of their service, to check their

in ensuring that their containers and pallets do not pose a threat.

shipments for misdeclared or undeclared DG. There is a substance (UN

Warehouses containing dangerous goods also need to adhere to

no) enquiry feature and the validation feature allows substances to be

strict regulations relating to segregation and packaging.

added to a load to find out if they comply and can be carried together safely.

The threats posed by misdeclared and undeclared DG in the supply chain

IMDG Code training

60 million packed containers are moved each year, and 10 per

them safely, Exis offers an IMDG Code Forwarder/Consignor

cent are declared as dangerous goods. Some ships carry more

training course as part of its range of IMDG Code e-learning

than 1,000 containers with dangerous goods on any given voyage.

Amdt 40-20 online courses. The training, which complies with the

Most of the significant ship fires are attributed to misdeclared or

mandatory shore-side requirements in Chapter 1.3 of the IMDG

undeclared dangerous goods. Mistakes can be made due to a lack

Code, is a certified Det Norske Veritas Learning Programme.

of competence. Unfortunately in some cases, cargo is deliberately

An IMDG Code Refresher course is also available to make sure that

declared incorrectly to save cost or time. In other cases, the cargo

training is kept up-to-date when a new Amendment is released.

To help train forwarders to identify dangerous goods and to move

may have been properly declared, but mistakes are made with packing and stowing the cargo in the container. Unless the container

Further information regarding Hazcheck Online, the full range of

is physically opened and inspected, there is no way of knowing

Hazcheck Systems and IMDG Code e-learning is available from

whether the cargo is safe for transport.

www.existec.com

FORWARDER magazine

ISSUE65 ISSUE63

ADVERTORIAL

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HAZCHECK MOVING DANGEROUS GOODS SAFELY IN THE SUPPLY CHAIN FORWARDER magazine

ISSUE63 ISSUE65

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FORWARDER magazine

ISSUE65

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Improve your visibility with our solutions FORWARDER magazine

ISSUE65

ROAD FREIGHT

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ISSUE65

DRIVER SHORTAGE TURNS CRITICAL 22 JUNE 2021

EXPECT EMPTY SHELVES & DELAYS TO HOME DELIVERIES, WARNS PARCELHERO

here are calls for the army to mobilise to protect the UK’s food

Other organisations and retailers are also sounding the alarm after

supplies as the national shortage of truck drivers escalates.

a crisis meeting between the Government and haulage, supermarket,

ParcelHero says the UK has a shortfall of around 70,000

supplier and trade association leaders failed to achieve any progress. The

drivers that could lead to delays, empty shelves and higher prices.

Road Haulage Association (RHA), which represents freight transport companies, says the Government must temporarily suspend drivers’

Last October, the home delivery expert ParcelHero warned of an

working hours restrictions and place the role of delivery driver on the

inevitable driver shortage as around a quarter of a million EU workers

UK’s Shortage Occupation list.

fled the UK in response to new Brexit employment rules. There is now a shortfall of up to 70,000 HGV drivers in the UK and ParcelHero says it is

Other organisations are calling for the Government to temporarily

not surprising food wholesalers are demanding that army drivers are put

suspend limits on the number of non-UK workers entering the UK

on standby. Home deliveries of food and goods are already being impacted

because of the unfolding crisis. That’s a plea currently falling on deaf

by the driver shortage, with some stores also running low on stock.

ears, however, as the Government insists: 'Employers should focus

We could soon be facing shortages as bad as those at the start of the

on investing in our domestic workforce, especially those needing to

first lockdown, which could mean a return to the rationing of staple

find new employment, rather than relying on labour from abroad.

foods. The reason is all too obvious. Our analysis of Government

Once abroad, drivers face huge delays at Customs and intrusive Covid testing.

figures last October showed thousands of EU drivers and warehouse

In the UK, there’s a reduction in truck stops where they can rest safely and the

operatives fleeing the UK to avoid Brexit regulations. Many EU citizens

introduction of IR35 tax changes that have driven up their costs considerably.

didn’t meet the Government’s proposed criteria for skilled work visas.

It is small wonder few UK citizens are keen to train as new drivers and many

This mass exodus was exacerbated by the impact of Covid-19, which

existing professionals are leaving their jobs. Two significant changes need to

brought the training of new lorry drivers to a standstill.

happen to ensure the UK has the drivers it needs. First, it’s time UK drivers were more widely recognised and compensated for the essential role they

UK retailers and their supply chain partners now face a perfect storm.

play in supporting industry and retailers. Secondly, it is high time the UK

Ken Murphy, the Chief Executive of Britain’s largest supermarket, Tesco,

Government worked with the EU to clear up issues around Customs delays

has admitted his company is having to 'work hard' to keep up with the

and charges, Northern Ireland deliveries and increased transport costs. That

shortfall, while some wholesalers say they have already reached crisis

means revisiting some of the terms of the fudged, last-minute UK-EU Brexit

point as they attempt to deliver to supermarkets, pubs, schools and

agreement, which is clearly not fit for purpose.

care homes. As problems mount, it’s not surprising the Federation of Wholesale Distributors (FWD) is calling for army drivers to be put on

ParcelHero’s in-depth analysis of the ongoing UK-EU trade problems

standby to protect vulnerable communities where food deliveries are

and, in particular, the powder keg Northern Ireland Protocol agreement

at risk. It says fresh produce suppliers are already being forced to dump

can be seen at: https://www.parcelhero.com/research/brexit-study

supplies of fruit and vegetables for lack of delivery drivers. David Jinks MILT, Head of Consumer Research, ParcelHero FORWARDER magazine

ISSUE65

ROAD FREIGHT NEWS 21 JUNE 2021

PALL-EX INVESTS IN

NEW URBAN FLEET TO SUPPORT INCREASED HOME DELIVERY DEMAND

all-Ex is hoping to secure additional market share, with the recent addition of new urban delivery vehicles to its fleet. The new vehicles, including three Isuzu N75 Curtainside seven

and a half tonne trucks, with tuckaway tail lifts, are the perfect tool for deliveries to residential locations, where access is often restricted. The Isuzu trucks were the latest vehicles to be delivered to Pall-Ex’s Owned Operations, Cranleigh Distribution Services, Surrey, and Intercounty Distribution, Cornwall, during May. Their arrival will enable Pall-Ex to enhance its service offering in the home delivery sector,

Since November 2020, Pall-Ex has taken delivery of eight new vehicles

facilitating improved kerbside delivery options.

and they signify the first wave of new investment in the fleet, with more than ten similar vehicles due to arrive soon. In total, the additions to

Business to Consumer (B2C) deliveries had steadily been on the rise

the fleet will represent an investment of over £553,000 by Pall-Ex over

for several years, as

the next five years.

e-commerce grew. However, the onset of the Covid-19 pandemic in

Having identified the importance of supporting businesses with their

March 2020 saw this trend accelerate at a rate not many could have

growing B2C demand, Pall-Ex Group’s Managing Director – UK Business

predicted.

Units, Barry Byers, explained why the business chose to invest in the Isuzu trucks.

According to the body which represents the eight UK pallet networks, The Association of Pallet Networks (APN), April of 2020 saw almost

The home delivery sector is one that will only continue to grow.

36% of all pallets transported within pallet networks destined for

We understand how important it is to put in place the right tools and

residential addresses. This was a 157% increase on the volumes seen

services to support our customers as they see demand continue to grow.

during the first quarter of 2020.

The new urban delivery vehicles are just a small part of our strategy to ensure that Pall-Ex and its membership continues to offer competitive

This increase was largely driven by changing buying habits, as consumers

solutions in a changing market. Once again, Pall-Ex’s investment is a

adapted to the lockdown lifestyle. Garden furniture, home improvement

testament to its commitment to delivering excellence for every single

supplies, and even hot tubs were seemingly top of many people’s

one of its stakeholders.

shopping lists. With the demand for B2C deliveries set to remain high, Pall-Ex has Now, over 12 months on, little has changed, and the demand for home

taken steps to secure future success within the sector thanks to the

deliveries remains higher than before Covid.

investment in the new fleet of vehicles.

FORWARDER magazine

ISSUE65

arrachander Quarry boss Calum McCrae has been so

developers, local authorities, civil engineering companies, housing and

impressed with the rugged reliability of the 8x4 Mercedes-

commercial developers, and marine and utilities contractors.

Benz Arocs he set to work three years ago that he has just

commissioned another two from Western Commercial.

The basalt carried by its seven trucks – two of them tractor units that work with bulk tipping trailers – is used for a variety of civil engineering

The Dealer’s customer-focused back-up was also crucial in convincing

purposes, particularly road building and repairs, and to maintain the

the Argyll-based operator to add more Mercedes-Benz tippers to a fleet

railway infrastructure.

in which a Swedish brand previously held sway. The operator inspects and maintains its Arocs tippers in-house, but The new arrivals are both 3240K variants with ClassicSpace M-cabs

benefits from Western Commercial’s technical assistance and an imprest

and 10.7-litre ‘straight-six’ engines that produce 290 kW (394 hp) and

stock of Mercedes-Benz GenuineParts. Mr McCrae and his wife Susan,

drive through smooth and efficient 12-speed Mercedes PowerShift 3

the company’s Transport Manager, also took out ExtendPlus warranties

automated manual transmissions.

under which the first 12 months’ comprehensive cover remains in place for a further three years.

Pre-built with steel Boweld bodies for the manufacturer’s WorkReady programme, they were wrapped and sign-written by DS Graphics, of

We’ve enjoyed close support from the manufacturer as well as our

Bonnybridge, fitted with Kelsa light bars and delivered within a month

local Dealer. This has given us the confidence that has underpinned

of the order being placed.

our recent decision to purchase the new trucks. As far as parts are concerned we have four of everything we’re likely to need to keep us

Like the ex-demonstrator Barrachander Quarry purchased from another

on the road, and Western Commercial replenish the stock as necessary.

Mercedes-Benz Dealer earlier this year, its latest trucks boast innovative

Meanwhile, on the odd occasions we’ve had to call for Mercedes-Benz

MirrorCam technology rather than conventional mirrors, as well as the

assistance – for example, when a warning light has come up on the

new Multimedia Cockpit with its stylish and intuitive twin screens.

dash – its Service 24h technician has responded quickly and efficiently. Both the drivers are raving about their new Arocs, and the same is true

They are exceptionally fuel-efficient.

It’s difficult to be precise, given

of their colleague, who’s in the ex-demonstrator. They all love the fact

the nature of the work, but I reckon we’re saving 20% on our diesel bills.

that MirrorCam eliminates a big blind spot and allows them to see so

That will make a very welcome contribution to our ‘bottom line’.

much more, while the trucks are so comfortable, and the Multimedia Cockpit so easy to us, that none of them want to go back.. We’ve had

A&L McCrae, whose name also appears on the fronts of the tippers,

very few issues with the Arocs we’ve been running for the last three

was established by Calum McCrae’s parents Alistair and Linda in the

years – tyres and diesel apart, we’ve spent virtually nothing to keep it on

mid-1970s. It operates from Whitehouse, on the Argyll Peninsula, and

the road. Other brands of truck have definitely cost us more money.

provides a range of services including plant hire and sales, heavy haulage, aggregates supply and contracting.

Purpose-designed for construction applications, the robust, high-riding Arocs is ideally suited to operation in rough terrain.

It looks great, too,

Barrachander Quarry is located 50 miles north, at Taynuilt, near Loch

enthused Mr McCrae.

Truck Sales Executive Calum Aitken sourced

Awe. When it was acquired by the McCrae family a decade ago it had

our new tippers then had the cabs wrapped and the light bars fitted

a single customer. Today, its diverse customer base includes wind farm

exceptionally quickly. It was a great service all round. 21 JUNE 2021

ROBUST, FUEL-EFFICIENT

MERCEDES-BENZ AROCS DIG IN WITH BARRACHANDER QUARRY FORWARDER magazine

ISSUE65

ROAD FREIGHT NEWS

ETB CUTS ACCIDENT & FLEET COSTS 1 JULY 2021

WITH TELEMATICS & TYRE SOLUTIONS

yres and automotive parts distributor ETB (Exhausts, Tyres

I have noticed a big difference in driver behaviour,. Drivers are more

and Batteries) has seen a 40 per cent reduction in accidents

attentive and careful at the wheel because they know they are on

and is set for insurance savings of up to £30,000 following the

camera. That extra accountability has been welcomed too, because

introduction of the WEBFLEET fleet management platform.

they know they are being protected and that their good driver habits are being noted and rewarded.

The SaaS system from Bridgestone-owned Webfleet Solutions, which has been integrated with forward and reverse MANTIS Live cameras, has

In addition, ETB is using WEBFLEET’S integral Tachograph Manager to

been rolled out across ETB’s 100-strong tyre delivery fleet, comprising

remotely download driver cards and analyse infringements, while drivers

both HGVs and vans.

are using an integrated mobile app to digitally conduct their daily vehicle maintenance checks.

ETB – which distributes to a network of 37 centres across Midlands, Wales, the South West and Cornwall – has also switched its fleet to Firestone Vanhawk tyres, which will lead to a 35% saving in tyre replacements, due to the longevity over its predecessor. The integrated WEBFLEET system will have paid for itself within three years. Our accident rate has dropped by 40%, which we estimate will lead to insurance premium savings of up to £30,000 a year What’s more, I would now be lost without WEBFLEET as an informative tool as I’m no longer reliant upon word-of-mouth. It’s a priceless system. It tells me when a vehicle is due for a service, which allows me to plan ahead for maintenance, and I get daily miles per gallon readings on every vehicle. Specific reports are also generated for each vehicle type, with our HGVs, vans and cars using differing levels of fuel at different times of the day.

On his preferred tyre choice, Isles added:

We’ve driven in just

Dave Isles, Operations Manager, ETB

about every weather condition since the Vanhawk was fitted and it’s performed impressively in the wet, dry and cold. We could have opted

WEBFLEET’S OptiDrive 360 functionality is being used by ETB to help

for a cheaper, budget tyre, but it’s a false economy. It wouldn’t match

improve efficiency and driver safety, profiling them based on incidents

the Vanhawk in the wet and we get better value for money because it

such as harsh braking, sharp cornering or speeding. Connected MANTIS

will last so much longer.

Live cameras, meanwhile, provide associated video evidence for every event, offering further insights into why incidents occur.

FORWARDER magazine

ISSUE65

Image: BBC

n 14th July, there was a serious lorry fire on the M11 near

The incident on the M11 shows what can happen when dangerous goods

Stansted. The lorry was carrying aerosols and somehow a

in small receptacles go wrong. While each individual aerosol can may

fire started, this resulted in the whole trailer of aerosols

only contain a small amount of flammable gas, once a fire starts then

catching ablaze. Both carriageways of the M11 were closed for hours

the whole contents of the vehicle become involved. The consequences

while the incident was dealt with and the road surface repaired. There

of an aerosol fire can be severe, luckily in this case the only loss was to

were reports of the aerosol cans exploding and being scattered across

goods and equipment and on-one was injured.

both sides of the motorway. If you are involved in handling limited quantities, then make sure you are Aerosols are usually transported under the limited quantities (LQ)

working with companies that are fully aware of the requirements and

provisions of ADR. The principle behind limited quantities is that the

know what to do to handle them safely. If you work with a company that

receptacles (cans, bottles, etc.) are small in size and so this reduces the

transports full ADR consignments, then you can have more assurance

risk from the contents during transport. The maximum receptacle size

that they will look after your limited quantities freight safely.

allowed under limited quantities is 5 litres or 5 kg. The Hazchem Network is the only pallet network that specialises in The problem with limited quantities is that many people treat these

ADR and chemical transport. All of its members are full-ADR haulage

goods as non-hazardous. They are not. The contents within the

companies. If you want help moving your goods and ensuring compliance

receptacles are still just as hazardous as if they were in a 200 litre

with ADR, then speak to The Hazchem Network.

drum or IBC. Limited quantities consignments still fall within the requirements of ADR, they have exemptions from parts of ADR, but

Robert Symes, Managing Director, The Hazchem Network

not all of it. The product is still classed as dangerous goods. I have heard many people refer to their goods as non-hazardous, only to find out upon discussion that they are actually limited quantities. 21 JUNE 2021

LIMITED QUANTITIES ARE STILL

DANGEROUS GOODS FORWARDER magazine

ISSUE65

ROAD FREIGHT EXPERTS

he transportation of hazardous materials can be

transit, commonly known as UN numbers. These UN numbers

challenging, not just regarding the caution required due

appear on all transport documents, packages, containers, vehicles

to the nature of the load, but also restrictions limiting free

and include a description of the substance called the ‘proper

passage for many dangerous or harmful substances. For logistics

shipping name.’

providers, this means there are several considerations that need to be factored into the route optimisation and scheduling software

This classification helps to verify where the vehicle can or can’t go, for

from the start.

example certain tunnels have restrictions based on the classification and product carried. Descartes’ advanced routing and scheduling

From physical limits to legal restrictions, logistics providers dealing

software can support the customer in the calculation of this score,

with transporting hazardous goods should have a routing and

and then apply it to generate an appropriate and efficient route plan.

scheduling solution that takes into account the various compliance regulations, ensuring timely but safe delivery and driver utilisation

Staying Compliant

for the transportation of these materials. Andrew Tavener, Head of

Descartes’ routing solutions support hazardous goods as part of the

Marketing, Descartes UK, outlines how advanced route optimisation

standard ‘truck routing’ capability. The software considers additional

software can improve the safety and efficiency of transporting

restrictions when optimising routes, such as vehicle height, weight

hazardous goods, while ensuring drivers remain compliant.

and width in addition to the nature of the materials carried. These restrictions aren’t limited to the planning stage – Descartes’ mobile

Load Classification

ePOD and navigation solution provides drivers with electronic

When transporting hazardous materials, logistics providers need

forms detailing the content of the load, and navigation instructions

to be aware of the precise materials on board. While this may

that avoid streets with such restrictions.

seem an obvious point, there may be certain product categories they are unaware of and the potential hazard they could present.

Taking into account these regulations and additional restrictions,

For example, automotive parts often contain ferromagnetic materials

routing software can ensure deliveries are safe, secure and timely.

which may not meet the definition for magnetised materials,

Accurate route planning will avoid inevitable delays and potentially

but could be subject to special storage requirements due to the

fines that could impact business operations.

possibility of affecting aircraft instruments. The United Nations defines nine classes of dangerous goods according to their hazard.

Combining fleet and compliance management ensures that delivery

Commonly known as the orange book, the ‘Recommendations on

capacity and driver utilisation can be optimised without compromising

the Transport of Dangerous Goods’ establishes a basic system for

drivers’ hours compliance. By using automatic remote download of

the safe transport of dangerous goods. The system is designed to

digital tachograph data for analysis and reporting, combined with

reduce the risk of serious incidents involving dangerous goods and

driving licence and driver CPC verification with the DVLA, as well

the impact of such incidents when they do occur.

as driver vehicle safety checks, all in one compliance management platform, operators can practice proactive driver compliance

For every load transported, logistics companies must specify

management to underpin optimisation of their fleet’s efficiency.

the hazard class, contents, quantities and storage methods. An assessment is then made of the relative hazard and the substance

Time savings can also be unlocked using automated download of

is assigned to one of three packing groups. Each substance is then

tachograph and driver card data via telematics devices as the data

allocated a substance identification number to identify it during

can be downloaded whilst the vehicle is out on the road. Drivers

FORWARDER magazine

ISSUE65 ISSUE63

can be prompted to follow the required vehicle safety checks

In-day route optimisation helps organisations manage real-time

before they start driving via a mobile app, ensuring the correct

challenges, proactively adapting to change as it happens, whilst in-

processes are followed, with an audit trail of location, duration and

telematics can identify driving styles not suitable for the load, coaching

time of the checks conducted. Any vehicle maintenance issues can

the driver in real-time, rather than after the event. For sensitive

be reported in real-time and operators can be assured that safety

scenarios such as the transportation of hazardous goods, this is critical.

isn’t compromised by roadworthiness. Additionally, using a handheld device for route execution, drivers can instantly access their

Going further

dangerous goods note (DGN) should they need to demonstrate to

Having optimised routes and delivery schedules will help to ensure

authorities that protocols and procedures have been met.

that drivers transporting hazardous substances arrive safely, securely and efficiently, taking the most effective route possible.

Increasing efficiencies

Use of accurate road mapping information will inevitably help

Advanced routing software for transporting hazardous materials

fleet managers and logistics providers better utilise fewer drivers

will increase operational efficiencies and delivery capacity so that

and optimise the resources available to them whilst maintaining

more can be delivered with fewer drivers, helping to mitigate the

compliance with drivers’ hours regulations.

well-publicised HGV driver shortage in the UK. Routing and scheduling supports the compliance and restrictions Software that uses data based on the time of day and directional

associated with handling and delivering hazardous materials, making

flow of traffic, rather than an average for the road, can accurately

sure that drivers only take appropriate routes for the safety and

predict driving times and expected arrivals. Descartes’ routing

efficiency of all. In turn, logistics providers can be safe in the

system can show drivers exactly where they need to go and in

knowledge that the only hazard they will encounter when it comes

what order so they arrive at their destination safely, increasing

to route planning is the one they are transporting.

efficiencies and reducing stress for all – an important factor in the retention of drivers.

Andrew Tavener, Head of Marketing, Descartes Systems UK

OPTIMISING

TRANSPORTATION OF HAZARDOUS MATERIALS

SAFELY

FORWARDER magazine

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ROAD FREIGHT NEWS 15 JUNE 2021

GEODIS ACQUIRES

200 NATURAL GAS VEHICLES FROM IVECO

EODIS is investing in a 'green' fleet for urban delivery in France. The aim is to reduce pollution and noise disturbance. On Tuesday, June 15, 2021, Stéphane Cassagne, GEODIS

Executive Vice President of Distribution & Express Line of Business, and Emilio Portillo, Managing Director of IVECO France, signed an agreement that includes an order for 200 CNG vehicles that will be fueled with biogas. Delivery is scheduled for the end of 2021. The increased use of new energies is a lever for action to reduce the This investment marks another new step for GEODIS in reducing

emissions linked to our distribution activities. This order for 200 vehicles

the impact of its activities on the environment and combating climate

is a major step that marks our commitment to reducing CO2 emissions.

change. In particular, by greening road transport in the last mile we will

It positions us as a major player in clean delivery in France, an ambition

contribute to decarbonizing the sector. Urban logistics is at the heart

that brings yet more benefits to our customers." said Stéphane Cassagne,

of our actions.

Executive Vice President of GEODIS' Distribution & Express line of

Marie-Christine Lombard, CEO, GEODIS

business. We welcome GEODIS' commitment and the trust placed in our brand. IVECO believed very early on in the natural gas solution, for which

GEODIS' goal is to achieve 100% carbon-free transport to the city

demand is growing steadily in France and in Europe. With this solution,

centers of France's 35 largest cities (with populations of more than

which meets the triple objective of protecting our health, the climate and

150,000 inhabitants) within three years. The proactive strategy initiated

the quality of life in the city, our vehicles have become the benchmark for

several years ago has reached a new level with the signing of this order

transporters who are already committed to the ecological transition.

with IVECO, the leader in alternative energies, with nearly 60% of the

Emilio Portillo, Managing Director, IVECO France

French market. GEODIS chose 107 IVECO Daily and 93 Eurocargo vehicles powered by BioGNV, a fuel that reduces CO2 emissions by up to 95% while offering the same performance as a diesel vehicle. Compared to a Euro VI-E diesel vehicle, fine particle emissions are reduced by 95% and nitrogen dioxide (NO2) emissions by 90%. These vehicles fall into the Crit'Air 1 category. Certified by Pieck Quiet Truck 71 dB, they are able to make silent deliveries by day and night.

FORWARDER magazine

ISSUE65

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ISSUE65

ROAD FREIGHT NEWS

X2 OIL THE WHEELS 11 JUNE 2021

WITH £4.5M THREE-YEAR CONTRACT

2 (UK) Ltd the 4PL transport provider have been awarded

The solution covers chill and ambient distribution from full loads down

a £4.5m three-year transport contract for the distribution

to single pallet deliveries UK wide and into Southern Ireland.

of packaged oils across the UK and Ireland for leading global

manufacturer of edible oils ADM, based in Purfleet.

X2’s 4PL solution was an excellent fit for our needs, providing the flexibility and scalability of a multi haulier solution without the complexities

The contract will simplify ADM’s current multi-haulier solution by

of managing multiple supplier relationships. This makes our life simpler by

providing a single management function from X2’s central planning

providing a reliable service, reducing costs and overheads and ultimately,

function in Hinckley, outsourcing the planning, optimisation, customer

giving us a competitive advantage. X2’s wider customer base also provides

booking in, systems administration, warehouse coordination, delivery

additional benefits for Hauliers who used to work for us directly, by

execution, post-delivery administration and supplier payments.

providing access to complementary traffic flows all over the UK from other X2 customers, thereby creating additional efficiencies within the

X2’s transport personnel work hand in glove with the ADM team in

hauliers business. The X2 team demonstrated a sound knowledge of our

Purfleet and Erith and have direct access to their order management

business, which rapidly resulted in a smooth, seamless implementation.

systems, allowing real time updates to delivery statuses and full visibility

This is something we truly value. We enjoy working with them and look

for the customer.

forward to building a long-standing partnership. Adam Spaull, Transport & Customer Services Manager, ADM

FORWARDER magazine

ISSUE65

£1M DEPOT & FLEET INVESTMENT 24 JUNE 2021

FOR RUGBY TRANSPORT FIRM

ontgomery Distribution, a member of Palletways, part of

Since launching in 1970 with just one tractor unit, family-owned and

JSE-listed Imperial Logistics (Imperial) and Europe’s largest

operated Montgomery Distribution has continued to grow and now

and fastest growing express palletised freight network, has

operates across sites in Belfast, Leeds, Preston and Rugby, with a fleet

invested more than £1 million to relocate to a new depot. The new

in excess of 250 vehicles and 900 trailers. Montgomery Distribution

depot boasts increased storage to accommodate in excess of 5,000 pallets,

became a member of Palletways in 2002 after adding a pallet distribution

as well as closer links to the M1, M6 and A14, which enables easier access

division, which has grown to become a £20m per year business with

to its customers. Pallet movements at the 24-hour operation have already

operations across the UK & Ireland.

increased by 100% and Montgomery Distribution expects to increase this to double over the coming months. Additionally, Montgomery Distribution

Montgomery Distribution is one of over 115 independent transport

has also acquired 25 Scania Vehicles and 23 latest generation forklift trucks

providers that are part of Imperial’s Palletways UK network. They

across its regional depots in Belfast, Leeds, Preston and Rugby.

benefit from shared expertise and resources from within the group to deliver consignments of palletised freight to market faster and more

Despite the challenges of recent times, our logistics services

cost effectively than ever before. The Palletways Group, renowned

continued and our team worked exceptionally hard to keep vital

for its industry-leading IT developments and operational systems,

shipments moving. The current climate places an even greater level

comprises 450+ depots and 20 hub operations, through which it

of importance on efficient collections and deliveries and is the driver

provides collection and distribution services across 24 European

behind this significant recent investment.

countries, including the UK.

Steven McBride, Managing Director, Montgomery Distribution 24 JUNE 2021

WELSH ROAD

SPEND FREEZE

WILL SLOW DOWN NATION’S LOGISTICS

n response to the announcement that all new road-building projects

to the country’s logistics industry and the role the sector plays in supporting

in Wales will be frozen while the Welsh Government conducts a

all facets of UK plc. Logistics UK supports extra funding for public transport

review, Chris Yarsley, Policy Manager for Wales at Logistics UK says:

schemes, as outlined in the findings of the South East Wales Transport Commission: private road users should be encouraged to switch to public

The logistics industry relies on efficient road networks to keep the

transport options, where possible, to reduce traffic, emissions and free

nation stocked with all the goods our economy needs to function, including

up existing infrastructure for other road users. However, this should not

delivering fresh food to supermarkets and raw materials for construction;

come at the expense of new road infrastructure. We are urging the Welsh

the freeze on all new road-building projects is a step backwards for the

Government to reverse its decision to freeze road building spending, to

country as it recovers from the impact of the pandemic. It is vital that the

ensure that Welsh businesses and industry can continue to trade effectively

Welsh Government recognises the importance of effective road networks

and keep consumers supplied with the goods and services they need. FORWARDER magazine

ISSUE65

RAIL FREIGHT

The use of railroads and trains to transport cargo, as opposed to human passengers. Related topics Belt & Road Initiative HS2 Rail terminals and depots

Sponsored by

50 50 FORWARDER magazine

ISSUE65

14 JUNE 2021

MIDLANDS ENGINE RAIL COULD

‘CREATE & SAFEGUARD THOUSANDS OF JOBS’

igures released by transport body Midlands Connect suggest

Infrastructure investment has been identified as an important tool in

that over 3,500 jobs could be created and safeguarded by the full

stimulating social, environmental and economic benefits as we look to

delivery of Midlands Engine Rail, an infrastructure programme

mitigate the impacts of the COVID-19 pandemic and meet the target

aimed at increasing rail capacity and securing faster and more regular

of becoming carbon-neutral by 2050.

journeys for passengers across the Midlands region. Midlands Connect is working in partnership with Government to

The analysis, completed by NSA research, shows that 2,880 jobs will

deliver a transport network fit for the future, and to build back better

be safeguarded by the delivery of this nationally-significant project,

after COVID-19. What’s really positive about Midlands Engine Rail is that

with 720 new roles created. The findings will be outlined at a Midlands

as well as boosting train travel, by creating 30million extra passenger

COP online event taking place today (Wednesday), focusing on how the

seats every year, it will also create and safeguard thousands of jobs.

region can decarbonise its transport network and support sustainable

This series of projects will create a construction and engineering boom

growth in jobs and the economy.

that will support critical sectors of the economy and protect skilled jobs. As we look to meet the challenge of climate change, speed the route to

Composed of seven schemes, including the flagship Midlands Rail Hub,

carbon neutrality and promote growth, it’s essential that we encourage

which was identified as a priority by Government in its 2019 Manifesto,

our communities to reduce their car miles and travel sustainably. That is

Midlands Engine Rail will deliver 736 extra passenger services a day, with

why today Midlands Connect is holding a free all-day event to talk about

over 60 stations across the UK set to benefit from faster, more frequent

the transport challenges the region faces in this climate emergency, and

and/or new rail services.

how best to meet them. We are awaiting the release of the Integrated Rail Plan to understand Government’s rail priorities in the Midlands,

The other projects that make up Midlands Engine Rail include;

but our research is clear: this investment in our region would be worth

Birmingham Airport Connectivity, a scheme to enhance national rail

every single penny.

connectivity to Coventry and Birmingham International stations;

Sir John Peace, Chairman, Midlands Connect

plans for faster and more frequent trains on the Birmingham-Black Country-Shrewsbury corridor; improvements on the Nottingham-

The transport benefits from the Midlands Engine Rail proposals,

Newark-Lincoln line and the reintroduction of direct rail links between

particularly the Midlands Rail Hub, have always been clear – more train

Coventry, Leicester and Nottingham.

journeys, a better-connected region, and reduced carbon emissions. But now for the first time we’re also able to see the impact these proposals

Giving travellers the means to leave their cars at home is crucial in

will have on jobs in the region. We know we must redouble our efforts

the fight against climate change; in total, Midlands Engine Rail will add

to promote jobs growth across the West Midlands given the damage the

30million passenger seats on the railway each year. The project will also

pandemic has caused, which is why I have a plan to create 100,000 jobs

create space for over a million lorries’ worth of cargo to be transported

in just two years. To do this we must make the most of proposals that

on the railways each year, rather than by road. Moving goods in this way

not only safeguard existing jobs, but create new ones too.

produces 78% less CO2.

Andy Street, the Mayor of the West Midlands FORWARDER magazine

ISSUE65

RAIL FREIGHT NEWS 9 JUNE 2021

SAMSKIP MULTIMODAL SECURES KEY APPROVAL TO

RESTART TRAILER TRANSPORT BY RAIL THROUGH DENMARK

xpanding rail capacity along a key unitised freight route

The first trains loaded with trailers departed after all partners implemented

demonstrates Samskip’s commitment to enhance the

modified procedures for safe trailer transport by rail using criteria from

competitiveness of rail services into the Danish market

Danish authorities for the rail supply chain. Initially, Samskip will retain current rerouting options, allowing customers time to consider the shift

A key approval from Danish authorities has paved the way for Samskip

of all relevant volumes back to the rail set up via Denmark.

Multimodal and traction partner Hector Rail to relaunch trailer moves through Denmark, renewing a significant rail routing option for leaner, greener intermodal transport.

We are very happy with this decision and with the trust shown by Danish authorities in giving Samskip approval to increase our rail services through Denmark. Expanding our activity on this lane makes for greater

The service relaunch, from the first week of June, follows permission

service resilience for the Germany-Nordics rail option. In contrast to

from Danish authorities to increase the number of trailers allowed

road haulage, rail services avoid driver delays and allow flexibility in

through Denmark by rail. The new authorization is expected to

responding to an increased demand to have cargo transported in a

normalize Germany-Sweden rail shuttle traffic, after a brief dip in

sustainable way with short transit times.

volumes moving between the Samskip rail terminal in Duisburg and

Johan Grootkarzijn, Head of Rail Network, Samskip

North European markets via Denmark. We are pleased and proud to be the first train operator to recommence train moves of trailers through Denmark together with our partner Samskip Multimodal. It is of great value for the market and also for the environment that we are once again able to provide sustainable trailer transportation by train. Anders Bellander, Commercial Director, Hector Rail

FORWARDER magazine

ISSUE65

HE NORTH’S leaders have called for a strengthened role

The Board also said that northern leaders and Transport for the North

overseeing the region’s railways and certainty on committed

– as the Government’s statutory partner on transport in the region

Government investment.

– have an integral role in overseeing the railways and that this should be the basis of further devolution as the rail industry is restructured

Speaking at a meeting of the Transport for the North (TfN) Board

nationally. It follows publication of the Government’s white paper on

today (9 June), political and business leaders said they cannot continue

the Plan for Rail, which will see the creation of Great British Railways

to wait for the Government’s Integrated Rail Plan - expected to outline

as a single national organisation to oversee track and train.

commitment to HS2, Northern Powerhouse Rail (NPR) and other major rail projects – and that the Plan should fully incorporate the North’s

Members were reassured by representatives from the Department for

priorities. Members heard how further work on Northern Powerhouse

Transport and Network Rail, who said that work to establish Great

Rail had reduced infrastructure costs and increased the projected

British Railways in shadow format in the next year will closely involve

benefits. They also discussed how rail investment and electrification

TfN and regional leaders. Greater Manchester Mayor Andy Burnham

was fundamental to tackling climate change, creating jobs and unleashing

said that, as well as having a seat on the Government’s Advisory Council

the North’s economic potential.

to help establish the new national organisation, the North should also be making the case for direct oversight of rail services spanning the

Submission of the business case for Northern Powerhouse Rail is now

Pennines to ensure national attention is not focused elsewhere.

dependent on the content of the Integrated Rail Plan, anticipated to set out the scope, funding and delivery mechanism for the project, run

Tim Wood added:

jointly by TfN and the Department for Transport.

strategic transport for the North, not only are we committed to

As the Government’s statutory partner on

making the Williams-Shapps plan work, we are uniquely placed to make Speaking following the meeting Tim Wood, Interim Chief Executive

this happen quickly – to the benefit of our residents and businesses.

at Transport for the North, said:

The North has already set out

The national approach must not be a missed opportunity for further

its vision for the future in a transport strategy that all of our leaders

devolution, giving the North’s leaders greater oversight of services and

are signed up to. Now we need clarity and firm commitment from

infrastructure investment. We look forward to working closely with

Government on delivering that strategy, which we expect to come in

Government to ensure local and regional leaders are at the core of

the form of the Integrated Rail Plan. We’ve set out our clear priorities

reform of our railways.

to create a Green Economic Revolution in the North and our railways - including HS2 and Northern Powerhouse Rail - are at the heart of that

Short, medium and long-term investment in rail projects are outlined

vision. We’re now working with Government and the national agencies,

in Transport for the North’s Strategic Transport Plan and investment

such as Network Rail, to ensure that the investment programmes we

programme, a statutory plan adopted in 2019.

put forward are committed to and then delivered alongside TfN.

9 JUNE 2021

NORTHERN LEADERS CALL FOR

GREATER DEVOLUTION & RAIL INVESTMENT FORWARDER magazine

ISSUE65

RAIL FREIGHT NEWS 1 JUNE 2021

DP WORLD’S UK PORT & LOGISTICS HUB CUSTOMERS ARE FIRST TO BENEFIT FROM FREIGHTLINER’S

NEW 775-METRE TRAINS

P WORLD in the UK today announces that its two deep-water

ports at Southampton and London Gateway have become the first in the country capable of handling Freightliner’s new 775

metre intermodal container trains – further cementing the critical role of the smart logistics hubs in Britain’s international supply chain. The longest in use on the national rail network, the new 775 metre trains are 250 metres longer than a typical freight train and carry between 12 and 14 additional containers on each service, generating significant cost and environmental benefits for customers transporting goods to and from the ports. The trains – which are the length of more than seven football pitches – depart the freight rail terminals at Southampton and London Gateway every working day of the week to Manchester, Birmingham and Leeds respectively carrying a range of goods.

We very much welcome the capability to run 775 metre services from DP World’s deep-water ports at Southampton and London Gateway. Running container train services at 775 metres not

I am delighted that our customers at both Southampton and London

only improves the productivity and efficiency of rail freight but has

Gateway will be the first in the country to benefit from the increased

significant environmental gains. The three daily roundtrip 775 metre

productivity and efficiency of these new 775 metre trains. Both ports

intermodal trains that Freightliner is currently running from the Port

already have a high degree of rail interconnectivity, with Southampton

of Southampton are collectively saving over four million road miles and

having the highest proportion of containers moved by train in the UK

9,500 tonnes of carbon emissions (CO2e) per year, further contributing

at more than 30 per cent and London Gateway aiming to achieve similar

to the government’s commitment to bring all greenhouse gas emissions

levels. The emphasis on rail across both ports takes 300,000 trucks off

to net zero by 2050.

UK roads each year, bringing significant environmental benefits and we

Eddie Aston, Chief Executive Officer for Freightliner and parent

expect this number to continue to grow. Our aim is to be a partner

company Genesee & Wyoming’s UK/Europe Region

in our customers’ business success, providing fast, reliable and flexible links to international supply chains and markets.

Earlier this year the Government awarded freeport status to DP World

Ernst Schulze, Chief Executive, DP World in the UK

Southampton (as part of Solent Freeport) and DP World London Gateway (as part of Thames Freeport), positioning the two smart logistics hubs to continue supporting regional growth across ports, warehousing and manufacturing for decades to come.

FORWARDER magazine

ISSUE65

n Tuesday 29th June the first train carrying spoil removed from HS2 construction works in London left the HS2 Logistics hub in Willesden. Carrying 1,470 tonnes of spoil, the

train departed at 03:51 and will travel to Barrington in Cambridgeshire, where the spoil will be reused in a disused quarry to bring it back into use as a new housing development. The logistics hub has been brought into use by HS2’s main works contractor, Skanska Costain STRABAG joint venture (SCS JV) who are building the HS2 tunnels through London. The hub will be used by

One of the next measures to reduce impact on local roads in the area,

other London contractors, Balfour Beatty VINCI SYSTRA JV (BBVS JV)

is the installation of a conveyor system which will remove spoil from

and Mace Dragados JV (MD JV) who are constructing HS2’s Old Oak

the construction of Old Oak Common station and transport it to the

Common and Euston stations respectively. The site will be the ‘beating

Willesden Logistics hub. Plans for the system are being developed and

heart’ of HS2’s construction activity in the South.

it is due be installed and operational by spring 2022.

Over the lifecycle of the project up to seven freight trains per day

This is an exciting moment for the project, seeing the start of a

will depart the Logistics hub at Willesden, and will remove one million

million vehicles being taken off the road. Removing spoil by rail has

lorries from the roads in the London area alone. One train per day will

significant benefits and will greatly reduce vehicle movements on local

arrive at the hub bringing in construction materials, including concrete

roads. The logistics hub will be pivotal in managing all sites in the Old

segments that will be used to construct HS2’s London tunnels.

Oak and Park Royal development area and will see coordination and collaboration across all delivery partners in the area.

The first train was operated by GB Railfreight, and the start of the

James Richardson, Managing Director, Skanska Costain STRABAG

logistics service is the result of meticulous planning between HS2, Network Rail, SCS JV and our supply chain.

At GBRf, we are committed to increasing the amount of material transported by rail. The logistics hub has the potential to serve many

HS2 is committed to improving environmental standards in

rail freight journeys from our capital, removing the need for HGV’s

construction and the departure of the first logistics train from Willesden

on our roads and cutting carbon emissions in one of the UK’s most

is just one of the many measures we are taking to do that. The team

congested areas. The first train that left this week demonstrates the

working at the Logistics hub will be coordinating rail freight movements

delivery of the Government’s net zero target, shifting from road to a

that will remove one million HGVs off the roads, significantly reducing

Sponsored by

56 56 FORWARDER magazine

ISSUE65

28 MAY 2021

CTO DO BRASIL

DELIVERS RAIL EQUIPMENT TO THE UK

TO do Brasil have successfully completed a project moving rail equipment to the UK. They handled the transportation from the North-East of Brazil to Rio de Janeiro Port (about

3,000km), assembling, storage, port handling, loading onto the vessel, ocean freight and final delivery in the UK. Another reliably and efficiently handled project from the experts at CTO do Brasil!

FORWARDER magazine

ISSUE65

PROJECT CARGO NEWS 15 JUNE 2021

YACHTS, CRANES, TRANSFORMERS, DREDGERS & GIANT BASKETS...

AAL KEMBLA CARRIES THEM ALL & MORE

ON LINER SERVICE FROM EUROPE TO ASIA

n Valentine’s Day 2021, the AAL Kembla set sail from

AAL’s owned fleet of heavy lift multipurpose vessels has grown by

Rotterdam on a voyage from Europe, through the Persian

117,600 dwt in the past eight weeks. This brings the carrier’s operating

Gulf and onto Shanghai - as one of six 31,000 dwt A-Class

fleet to a total of 711,200 dwt and comprises multiple vessel sizes, with

heavy lift multipurpose vessels employed on AAL Shipping’s (AAL)

14 of these featuring a maximum lifting capacity of 700 t and many of

‘Europe, Middle East / India – Asia Monthly Liner Service’. On the journey

the larger ‘mega-size’ vessels offering up to 40,000 cbm cargo intake

eastwards, she loaded close to 37,000 cbm / 15,000 mt of project heavy

volumes. The fleet serves AAL’s growing portfolio of multipurpose

lift, breakbulk and steel commodity cargoes. These included multiple

cargo services, which includes monthly sailings on the ‘Asia - Americas’,

private yachts, the longest of which was 23 m; a 33 m tall mobile harbour

‘Asia - Europe’ and ‘Atlantic’ trade routes, scheduled liner services ‘Asia

crane weighting 370 mt; 16 power transformers with a total weight of

- Australia’, and ‘Europe - Middle East / India - Asia’ and additional tramp

1,583 mt; a 41 m long dredger and components weighing 584 mt; and

solutions around the world.

four giant circular baskets with an average circumference of just under 52 m. The smallest parcel she carried was 1.8 mt and 2.5 cbm. The cargo carried on this particular voyage serviced over 30 shippers and upwards of 10 multiple industry projects along the route, including wind energy, infrastructure, oil and gas and mining. The volume and wide range of cargo types featured on this voyage illustrates the supreme flexibility of the A-Class and the growing dependency upon a breakbulkstyle of shipping from global shippers. These customers would normally put their smaller breakbulk and steel commodity cargoes into containers, but cannot due to the current climate of increased costs and limited capacity. Even with significant COVID restrictions, unparalleled port delays and cargo readiness issues, AAL’s monthly liner service between Europe and Asia has thrown a lifeline to all types of shippers and all sizes of parcel. It is credit to our crews, engineers and operations teams who worked tirelessly on the front line throughout the pandemic and keep these voyages on schedule and our customer cargoes moving. Eike Muentz, General Manager Europe, AAL

FORWARDER magazine

ISSUE65

22 JUNE 2021

EXG HANDLE

TWO 80t ROTOR UNITS FROM INDIA TO EUROPE

xpress Global Logistics (EXG) in India recently handled the

close coordination with the shipping line and port officials to load the

multimodal operations of two rotor units (each weighing 80mt)

cargo using a floating crane.

shipped to Europe for an international manufacturing company

specialising in hydro power equipment.

We made it cost effective for the client by using breakbulk on container vessels instead of conventional breakbulk. It was challenging

Both rotors were loaded at Nhava Sheva Port in India with the first

using a floating crane due to unfavourable wind and tide movements so

(dimensions of 5.95 x 3.65 x 3.90m) shipped to Trieste, Italy and the

precision was crucial to get the crane berthed alongside the vessel to

second (dimensions of 6.35 x 3.65 x 3.90m) to Antwerp, Belgium.

load the cargo safely. Vishvendra Singh, EXG

The scope of the project included transportation from the site, obtaining custom clearance at the port, port handling and ocean

Both the rotors were carefully loaded without any incident and the complex

freight. Considering each unit weighed 80mt, it was not feasible for

operations were expertly handled by Express Global Logistics through

them to be loaded using gantry and shore cranes so EXG worked in

seamless coordination between the project managers and engineers.

21 JUNE 2021

ELEVEN DANIR 19 DELIVER

520 PIECES FOR THE MINING INDUSTRY

leven Danir 19 are pleased to share their recent LNK Project

To organise the subsequent transportation procedures, our company

involving domestic transportation in the Baltic Region of more

sorted more than 520 items of various metal constructions in the Port

than 520 pieces (including OOG up to 7m wide), with a total

of Riga immediately after the cargo was unloaded from the vessel. This

weight of 1,917mtn, for the mining industry.

allowed us to plan the loading of the cargo onto vehicles in a short time and with the most optimal loading plan. Sorting was carried out not only

Their scope included loading plan arrangements & operations surveys,

by the type and weight, but also by the place of storage as the sensitive

acceptance of the cargo from the ship, sorting, outdoor & indoor

cargo was stored indoors. All operations taking place in the port were

storage and delivery by more than 150 trucks with the assistance of

carried out under the supervision of a arranged independent survey

pilots and police escorts for the OOG pieces.

monitoring the safety and correct execution of all procedures.

FORWARDER magazine

ISSUE65

PROJECT CARGO NEWS 23 JUNE 2021

ELEMENT INTERNATIONAL LOGISTICS IN TURKEY OPEN

3 NEW OFFICES

lement International Forwarding & Logistics (PCN members in Turkey) are pleased to report they have successfully achieved some of their company targets for 2021 by announcing new

offices in the cities of Bursa, Eskişehir and Antalya. The new offices are focused on the following industries: • Bursa Office - Automotive & Textile • Eskişehir Office - Aviation & Military • Antalya Office - Marble, Stone & Frozen Cargo Congratulations to Element International on this further expansion! 23 JUNE 2021

EZ LINK ARRANGES

BREAKBULK SHIPMENT OF STEEL COILS & SHEETS

o meet their client's request, EZ Link have handled the arrangements for steel coils and sheets shipped from

Kaohsiung in Taiwan to Sorel in Canada on a direct service

via a breakbulk vessel. Despite heavy rain during the cargo loading and Covid-19 restrictions, EZ Link perfectly coordinated with the shipper, truck, warehouse and stevedoring team to ensure the loading operations were smoothly completed in the required timeframe. Once again, the clients of EZ Link Taiwan were very pleased with their timely and reliable services.

FORWARDER magazine

ISSUE65

eavy haulage specialists Collett are the first transport

In contrast to the Super Wing Carrier which places the blades on the

company to use a Blade Lifter on a UK wind farm. Working

deck on the trailer, the Blade Lifter mounts the blade horizontally on to

in partnership with P. Adams Transport, Collett have been

the module. Using its hydraulic lifting system, the blade can be tilted to

appointed to manage and transport all wind turbine components for

an angle of up to 60°, avoiding the need for extensive civil engineering

Windy Rig wind farm located in Dumfries & Galloway, Scotland.

works which is potentially expensive in both time and costs.

Windy Rig wind farm is located in Dumfries & Galloway, Scotland and

Additionally, the use of the Blade Lifter enabled the planning consent of

will consist of 12 Vestas V112 turbines when fully constructed. Each

the windfarm without the need for third party land and the associated

turbine features 55-metre-long blades and a 69-metre hub height.

potential risks and costs.

Employing a two-port entry strategy, the blades are discharged at the Port of Ayr and all remaining components are delivered into King

Even so, due to the wind farms challenging site access, the use of the Blade

George V Dock in Glasgow.

Lifter reduced the amount of required ‘oversail’ by a combination of the tilting of the blade and the manoeuvrability of the self-propelled module.

Utilising their Super Wing Carriers, Collett transport the 55-metre-long blades during night time deliveries from the Port of Ayr to a transition

The remaining components are delivered utilising Collett’s fleet of

point located 18km from the main wind farm site. The blades are then

specialist trailers. The tower sections, longest measuring 30m and the

transferred onto the Blade Lifter operated by P. Adams for the final

heaviest weighing 55Te, are transported using specialised tower clamp

part of the journey.

trailers. The heavier components such as the Nacelle and Drive Trains weighing 64Te and 61Te respectively, using multi-axel low bed trailers. All component deliveries are underway and are expected to be completed later this year. 4 JUNE 2021

COLLETT & SONS ARE THE FIRST TO USE A

BLADE LIFTER IN THE UK FORWARDER magazine

ISSUE65

AIR & SEA PORTS

Any place where persons and merchandise are allowed to pass, by water or land, into and out of a country and where customs officers are stationed to inspect or appraise imported goods. Related topics Cargo handling Container terminals Drayage

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ISSUE65

24 JUNE 2021

BOLLORÉ LOGISTICS CHILE INAUGURATES ITS

NEW LOGISTICS DISTRIBUTION CENTRE

n January 2021, Bolloré Logistics Chile inaugurated its new logistics

This new warehouse center also has the highest standards of quality,

distribution center at the "Bodenor Flex Center", located in the

customer service, and security equipment coordinated by qualified

Enea industrial park (Pudahuel community), 5 kilometers from

personnel. As part of its security system it features in particular fully

Arturo Merino Benítez International Airport in Santiago de Chile. This

armored gates, closed circuit television (CCTV) with facial recognition,

new 8,000 square meter infrastructure has high safety standards, state-

motorized domes, video analytics, reading and registration of patents, radio

of-the-art technology and a service of excellence. With this significant

communication systems with coverage throughout the industrial park.

milestone, Bolloré Logistics Chile seeks to enhance its offer to its customers and strengthen the e-commerce segment.

With a service of excellence and a high-quality team of people and professionals, this new logistics distribution center of Bolloré Logistics

Bolloré Logistics Chile's new logistics distribution center has specialized

Chile meets the highest standards by our customers, which are big

in the Telecommunications and High-Tech industries with the priority

multinational companies, and at a global level.

of maximizing care in the handling, transfer, and monitoring of high-

Hector Midolo, CEO Latin America, Bolloré Logistics

value cargo. In addition, it has a dedicated area and a specialized team in e-commerce logistics solutions, acquiring multi-channel platforms to connect its WMS (Warehouse Management System) and TMS (Transport Management System) systems with different marketplaces, helping the company's customers to quickly implement their online sales.

FORWARDER magazine

ISSUE65

AIR & SEA PORTS NEWS

CONTAINER GANTRY CRANES FROM HAMBURG 25 MAY 2021

LOADED FOR TALLINN

Container Terminal Burchardkai in Hamburg to be transported

Extensive preparations for challenging transport

on 28/29 June to the Estonian capital of Tallinn. There, they

The preparations for the challenging transport of the cranes

his week, two container gantry cranes were loaded at HHLA

will start operations at the HHLA TK Estonia terminal.

started in the previous year. As part of this, a 35-metre-wide gate was built into the flood protection wall at the Burchardkai

Both container gantry cranes were in operation at Burchardkai for 16

terminal in order to be able to move the cranes – each of which

years. When they commenced operating in 2005, they were among the

weighs 1,400 tonnes – from the quayside to the transport barge,

largest container handling cranes at the Port of Hamburg. However,

which measures 122 x 36.5 metres.

the increase in ship sizes in recent years made larger gantry cranes a necessity. Because of this, HHLA put into service a total of five new

The specialised Belgian company Sarens received the order for

container gantry cranes for handling ultra large container vessels with

the transhipment and transport of the container gantry cranes to

a cargo volume of 23,000 standard containers (TEU) and more at

Estonia. The barge’s position was adjusted in relation to the height

Burchardkai back in 2019 and 2020. They replaced five smaller units,

of the quayside using high-performance pumps. The loading process

three of which were dismantled in 2020. The two remaining cranes from

itself was carried out with the help of a special transport platform

Kocks will be used at HHLA TK Estonia to handle Baltic Sea traffic. They

which has 92 axles and 184 wheels, and the cranes were turned 180

will make it possible for container vessels with a cargo volume of 14,000

degrees before the transhipment. Early next week, estimated on

TEU to be handled in Estonia.

28/29 June, the towed convoy will leave CTB for Estonia.

The additional cranes from Hamburg are a huge step towards

The journey will lead around the Skagen Odde peninsula, past

expanding the handling capacity at our terminal. In future, we will no

Copenhagen and Malmö, and then on to Estonia. It is expected to

longer have three but five container gantry cranes to handle ships. It is

arrive at the terminal in Muuga, near Tallinn, on July 9. The cranes

another important milestone in the further development of our terminal

will be customized after arrival and are expected to commence

into a key Baltic hub within the port network of HHLA.

operations by the end of the year. Even before the transhipment,

Riia Sillave, Managing Director, HHLA TK Estonia

container gantry crane operators and technicians of HHLA TK Estonia were trained by their Hamburg-based colleagues so that they will be ready to begin operations once the cranes are set up. In 2018, HHLA acquired the Estonian multi-function terminal near Tallinn and integrated it into its port network. The Port of Muuga is the main cargo hub in Estonia and an important maritime location in the Baltic region. HHLA TK Estonia is market leader in container handling in the Baltic country and additionally operates a multipurpose terminal for break bulk, bulk and RoRo services.

FORWARDER magazine

ISSUE65

amburger Hafen und Logistik AG (HHLA) and Munich-based

We are delighted to be part of this innovative research project

truck manufacturer MAN Truck & Bus are developing and

and to support the development of future automated solutions,

testing self-driving trucks for use in hub-to-hub container

says Jakob Weets, Managing Director of Spedition Weets, with a view

traffic as part of the 'Hamburg TruckPilot' project. In late May, practice

to the potential of automated driving functions to relieve the burden

tests were successfully carried out for the first time with a self-driving

of truck drivers in the future.

truck in regular traffic at HHLA Container Terminal Altenwerder (CTA). Till Schlumberger, project manager at HHLA, is also delighted with the This is how the future feels,

says Detlev Gosler, a driver with

successful practice test:

Autonomous driving is coming. The law on

Emden-based freight forwarder Spedition Weets. He regularly drives his

autonomous driving that was recently passed confirms it. At HHLA, we

truck to HHLA Container Terminal Altenwerder in the Port of Hamburg

want to – and must – prepare ourselves at an early stage for the prospect of

and is very familiar with the procedures. But this time, everything was

autonomous trucks picking up or delivering containers at our terminals.

different: this time, he wasn’t driving the vehicle. The prototype of this self-driving truck steers itself across the terminal almost autonomously.

Sebastian Völl, project manager for automated driving at MAN Truck & Bus, adds:

Hamburg TruckPilot is an important technological

The goal of the Hamburg TruckPilot research project is to develop

milestone on the road to hub-to-hub automation.

In connection

automation solutions for road transport. Specifically, it focuses on customer-

with this, he also points to the law that was recently passed by the

specific deployment and the feasibility of integrating self-driving trucks

German parliament and the Federal Council which makes deployment

in the container handling process at the CTA, which serves as a highly

of autonomous driving systems possible in principle in Germany when

automated testing ground. Following preparatory and test phases, practical

they take place in defined areas of operation such as on routes between

test drives took place at the end of May in which the prototype truck,

logistics hubs, and when they are monitored by technical supervisors.

equipped with electronic automation systems, drove in the course of regular logistical operations. The project participants summed it up as a success.

In future, automated driving functionalities are expected to provide truck drivers with both support and relief. Further potential advantages

As part of the two-day practice tests, Spedition Weets brought 40-foot

are found in the increase in efficiency that results from anticipatory,

containers from Weets Logistic Center in Soltau to Hamburg on behalf

automated driving. The concept significantly reduces fuel consumption

of VW Group Logistics. A wide range of data for automated driving was

and can positively influence the general flow of traffic. The project

already collected along the A7 motorway on the route to Hamburg.

partners also promise higher overall safety.

The Weets driver moved to the passenger seat at the check-in gate at the entrance to Terminal Altenwerder to make way for a trained MAN safety

The Hamburg TruckPilot project

driver. He monitored the autonomous driving functions and would take

is part of the strategic mobility

over the wheel if needed. The prototype truck carefully accelerated on

partnership between the Free and

its own, approached the storage block at 25 km/h, and manoeuvred the

Hanseatic City of Hamburg and the

container chassis backwards into the assigned lane. The automated return

Volkswagen Group. The project

trip to the check gate took place following handling of the container.

partners will present detailed results

The safety driver did not need to intervene a single time. The decisive step

of the project at the ITS World

in the Hamburg TruckPilot pilot project has been successful.

Congress in Hamburg in October. 24 JUNE 2021

SUCCESSFUL TEST DRIVES: AUTOMATED TRUCKS IN THE PORT OF HAMBURG FORWARDER magazine

ISSUE65

AIR & SEA PORTS NEWS 21 JUNE 2021

C.STEINWEG HAMBURG CELEBRATES

CHIPOLBROK’S 50TH PORT CALL

elebrating a milestone at the Port of Hamburg: the multi-

For Chipolbrok alone, an average of one ship per month is loaded and

purpose terminal operator C. Steinweg (Süd-West Terminal)

unloaded by C. Steinweg. All in all, just under 150,000 tonnes of cargo

Hamburg rejoices over the 50th port call by liner shipping

have been handled so far. Radoslaw Chmielinski, Director Shipping

company Chipolbrok. A strong partnership signaling a positive future

Division Chipolbrok highlights:

We’re happy to celebrate these two

for the multi-purpose port.

occasions at the same time in one of our basic ports in Europe. Ever since Hamburg played an important role in our liner service activities

For the Chinese-Polish shipping company Chipolbrok, June constitutes

and together with C. Steinweg (Süd-West Terminal) we are gladly

a month of anniversaries. Coinciding with the shipping company's 70th

looking forward to many more decades to come. Both companies stand

birthday, the 50th call of an export ship takes place in Hamburg after

for reliability, diversity and confidence which is a perfect fit for our

almost 5 years of partnership with C. Steinweg. The heavy-lift shipping

future breakbulk operations in Germany.

company regularly connects Hamburg with the Indian subcontinent and the Far East. Since the end of 2016, all terminal activities in the Port of

Currently, the WLADYSLAW ORKAN is moored at the C.Steinweg

Hamburg have been entrusted to C. Steinweg. Michael Westhagemann,

terminal. Amongst other things, it’s cargo includes steel products,

Senator for Economic Affairs and Innovation of the Hanseatic City of

industrial plant parts and components for the gas and energy sector.

Hamburg, pays tribute to this occasion:

Long-standing partnerships

The goods are discharged in six ports, from Mumbai via Singapore

like this one between terminals and shipping companies are the

to Shanghai. Axel Mattern, Chief Executive Officer Port of Hamburg

foundation of our multi-purpose port, which once again demonstrates

Marketing, congratulates the captain of the 'WLADYSLAW ORKAN',

its versatility and international relevance. Hamburg benefits from its

Capt. Slawomir Peek, together with Rainer Fabian on the anniversary

strengthened economic ties with the Asian market. In combination with

call. With regard to the diverse types of goods that are loaded, he

the multimodal connections and the universality of the port, we see high

emphasises:

potential for general cargo traffic with Asia in particular.

the shipping industry. As a multi-purpose terminal, C. Steinweg makes

The breakbulk sector continues to be highly relevant to

a vital contribution to establishing Hamburg as one of the leading The cooperation with Chipolbrok was an important milestone for

transshipment centres for conventional breakbulk, consolidating its

our business with Asia," confirms Rainer Fabian, Managing Director C.

position as a multi-purpose port. We applaud both partners and look

Steinweg Hamburg. He further explains: "Since the beginning, we have

forward to welcoming general cargo vessels to the Port of Hamburg on

been able to continuously increase the total tonnage with Chipolbrok,

a regular basis thanks to Chipolbrok.

and even in the wake of the pandemic, our handling volumes have remained stable. We share a close partnership and are delighted with

C. Steinweg is integrated into the C. Steinweg Handelsveem B.V.

the trust that has been placed in us for almost five years now.

network and offers its customers a service mix of terminal operations, warehousing, logistics and services such as customs clearance. For the handling of all types of goods, the company can rely on four of its own berths, five of its own cranes with a combined lifting capacity of up to 300 tonnes and more than 100,000 square metres of warehouse space.

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ISSUE65

BB, together with Singaporean shipyard Keppel Offshore & Marine

with the Keppel ecosystem of companies, such as M1 with its connectivity

(Keppel O&M), has successfully carried out South Asia’s first

solutions, as well as other partners such as ABB who supplied leading-

remote joystick control of a tugboat in the busy Port of Singapore.

edge technology, to incorporate the best-in-class systems and offer customisable autonomous solutions. This is in line with Keppel’s Vision

The Port of Singapore, with more than 130,000 vessels calling annually,

2030, which includes harnessing advanced technologies for growth.

presents one of the most complex settings for autonomous harbour

Mr. Tan Leong Peng, Managing Director (New Builds), Keppel O&M

operations in the world. The trial marks a major milestone in validating the increased safety and efficiency of tug operations utilising digital

Tug operations, where a tugboat manoeuvres other vessels by pushing or

solutions already available today for nearly any kind of vessel.

towing them, often in crowded harbours, can be extremely demanding, requiring the full attention of the crew. Additionally, tugs often have to

The trial of remotely operating the harbour tug from a shore command

complete lengthy and monotonous transit legs to get to their place of

centre located at the Maritime and Port Authority of Singapore’s

operation. Performing the transit autonomously and under remote supervision

Maritime Innovation Lab was successfully performed in April 2021. ABB

would enable the onboard crew to rest and be alert when they are needed

has delivered an integrated solution for the remote and autonomous

in the actual work of the tug. Station keeping with remote assistance may

control of the vessel based on the Ability™ Marine Pilot product family.

also provide opportunities for onboard crew to rest rather than performing

The digital solution ABB Ability™ Marine Pilot Vision provided the

routine tasks that can be managed as effectively or better by remote crew.

sensor fusion from onboard systems to generate a digital situational awareness, while ABB Ability™ Marine Pilot Control system executed the necessary intelligent manoeuvring and control commands.

Keppel Smit Towage is pleased to support Keppel O&M and ABB in the development of autonomous tugs. As a tug operator, we leverage technology to improve our operations to serve our customers better.

We are proud to have reached another milestone representing a

With the Maju 510 as a pilot tug, we are able to experience and provide

significant step towards autonomous shipping, in close collaboration

feedback on how autonomous operations can help the tug captain and

with Keppel. The intent of this technology is to relieve the crew of tasks

crew in simplifying their navigation to focus on crucial tasks. This has the

that can be automated, enabling them to perform at their best during

potential to significantly enhance operational safety and efficiency.

critical periods and enhancing the overall safety and productivity of

Mr. Romi Kaushal, Managing Director, Keppel Smit Towage

marine operations. This trial also confirms the possibility for application of remote and autonomous technology to other vessel types.

ABB has previously delivered technology for the groundbreaking trial of a

Juha Koskela, Division President, ABB Marine & Ports

remotely operated passenger ferry, Suomenlinna II, carried out in Helsinki harbour in November 2018, proving that human oversight of vessels from

ABB’s technology and Keppel O&M’s technology solutions were retrofitted

any location is achievable using currently available technology.

on the 32-m harbour tugboat Maju 510. The vessel is owned and operated by Keppel O&M’s joint-venture company Keppel Smit Towage.

The harbour tug project is funded by the Maritime and Port Authority of Singapore as part of the Singapore Maritime R&D Roadmap 2030 which

Remote control navigation is an important feature of autonomous

charts out the nation’s key focus areas for the development of the maritime

vessels as it acts as a safeguard and is especially useful in certain

industry, as well as research and technological capabilities. The second

complicated scenarios. As the overall system integrator, Keppel O&M is

phase of the project, scheduled for late 2021, will see the vessel perform

leveraging its in-depth offshore and marine expertise and collaborating

autonomous collision avoidance tasks while under remote supervision. 21 JUNE 2021

ABB & KEPPEL REACH KEY MILESTONE WITH

REMOTE VESSEL TRIAL IN PORT OF SINGAPORE FORWARDER magazine

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TECH & DIGITALISATION Digitalisation: leveraging digitisation to improve business processes. (Digitisation: converting information from a physical into a digital format. Digital Transformation: the use of new, fast and frequently changing digital technology to solve problems.)

Related topics Robotics Drone technology Cloud data

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ISSUE65

9 JUNE 2021

TARGA TELEMATICS STRENGTHENS ITS SHAREHOLDING STRUCTURE TO

ACCELERATE ITS GROWTH & INTERNATIONALISATION

arga Telematics – a tech company specialized in the development of digital solutions in telematics, smart mobility and IoT platforms for mobility operators – announces the

enhancement of its shareholding structure with the entry into the capital of an investment company indirectly held by Investindustrial VII LP("Investindustrial"), focusing on a long-term value creation process by accelerating the international expansion started in 2016. Following the agreement, the management team will continue to play a decisive role in the development of the company and its industrial project. Investindustrial is the perfect partner to expand our team and pursue Targa Telematics, which has its headquarters in Treviso and an office

the path towards further strengthening and accelerating our growth and

in Turin, recorded revenues of around €40 million in 2020, has 130

internationalisation. We will thus continue our innovation process in

employees and 950 customers.

IoT, which is in line with the industrial project that has been fully shared with the new investor. We will work side by side to position ourselves

With over 20 years of experience, the company is a supplier to short and

as the benchmark for smart mobility both in Europe and worldwide.

long-term vehicle rental companies, financial and insurance companies and

Nicola De Mattia, CEO, Targa Telematics SpAstated

large fleet managers such as construction companies and airport operators, offering software solutions ranging from insurance telematics to asset and fleet management to diagnostics and remote telemetry of vehicles.

We are very happy to partner with Targa Telematics. Being able to work with the company, its management and other shareholders shows how, thanks to innovation, the growth path of excellent companies can be

Following the investment by Investindustrial, Targa Telematics will

accelerated. Cutting-edge technologies such as those developed by Targa

continue its growth path to strengthen its leadership position in Italy

Telematics are recognised not only in Italy, but also abroad and make this

and become a leading company in the smart mobility sector, in the

company a leading international player that perfectly matches the quality

management of large fleets and in the insurtech sector at European

profile of the companies in which Investindustrial usually invests.

and global level. The transaction will also allow the company to further

Andrea C. Bonomi, President,

consolidate the existing partnerships with its long-standing customers

Industrial Advisory Board, Investindustrial

and to create new client opportunities. William Blair acted as the exclusive financial advisor to Targa Telematics and its shareholders, in connection with its investment from Investindustrial. FORWARDER magazine

ISSUE65

TECH & DIGITALISATION NEWS 3 JUNE 2021

MOBILITY DATA SECURITY COMPANY

AUTOCRYPT BECOMES LATEST ITF CORPORATE PARTNER

orean transport security technology firm AutoCrypt has

Smart, innovative transport solutions for the 21st century will only

joined the Corporate Partnership Board of the International

work if the data they rely on is secured in the best possible ways. The

Transport Forum (ITF). As an ITF corporate partner,

ITF is proud to work with AutoCrypt as one of the global leaders in this

AutoCrypt will bring their expertise to ITF work on intelligent transport

critical area for the future of mobility. We look forward to exploring

systems, digitalisation and safety.

the challenges and the solutions to this rapidly evolving field with the help of AutoCrypt’s world-class expertise and innovative prowess.

AutoCrypt is a mobility security provider dedicated to the safety of

Young Tae Kim, Secretary-General of the ITF, said:

future transportation. Founded in 2007 as an in-house venture of former ITF corporate partner Penta Security Systems, AutoCrypt became a separate entity in 2019 as its presence expanded worldwide.

Autonomous driving and smart mobility have been making great headway in technological development. However, without proper security architecture in place, we are only increasing the risk of

Recognised by industry new platform TU-Automotive as the Best Auto

data exposure. With the Corporate Partnership Board, our hope is

Cybersecurity Product/Solution of 2019 and a finalist for Automotive

to collaborate with other innovative corporations to highlight the

Tech Company of the Year 2020, AutoCrypt provides core security

importance of secure transportation and mobility.

components to protect the communication of connected vehicles and

Daniel ES Kim, CEO of AutoCrypt, said:

in Intelligent Transport Systems (ITS) more broadly. The members of the ITF Corporate Partnership Board are: AB InBev, The ITF is an intergovernmental organisation with 63 member countries

Airbus, Arrival, Alstom, Aramco, AutoCrypt, Bosch, ExxonMobil,

that facilitates global dialogue for better transport. It acts as a think tank

Iberdrola, Incheon International Airport, Kakaomobility, Michelin, NXP,

for member governments and organises an Annual Summit of transport

PTV Group, Penta Security, RATP Group, Shell, Siemens, SNCF, SPEA

ministers. The Corporate Partnership Board is the ITF’s platform for

Engineering, TIER Mobility, Total, Toyota, Uber, Valeo, Voi, Volvo Cars,

engaging with the private sector and enriching global transport policy

Volvo Group and Waymo.

discussion with a business perspective. More information about the ITF’s Corporate Partnership Board, including recent work on blockchain, new mobility, data-driven transport policy, and decarbonising transport is available at itf-oecd.org/CPB

FORWARDER magazine

ISSUE65

he dangerous goods portal INFr8, first established for the

Furthermore, INFr8 integrates the automated creation and revision of

air freight industry to digitally exchange dangerous goods

shipping labels. According to Gladiator, this function is vital, since the

information along the supply chain, has now been expanded to

printing of inaccurate shipping labels leads to higher costs and, along with

include more modes of transport. Starting immediately, the automated

documentation errors, is one of the main reasons for shipments being

creation of dangerous goods documents for sea cargo (IMO declaration)

delayed. The platform’s additional features include alerts, a document

and road transports (ADR accompanying documents) is also possible.

cloud, and customised statistics. Users can be integrated regardless of

Furthermore, rail transports (RID documents) will be integrated into

their technical capabilities. Access options are available via EDI interface

the system this quarter.

as well as a web application. There is also a mobile app for notifications in the event of disruptions.

Thanks to the positive reaction from the air freight industry and the increasing demand from other transport sectors, we have expanded the

The INFr8 dangerous goods platform was launched at Frankfurt

scope of our platform,

explains DAKOSY’s authorised officer Dirk

Airport. It is now used by representatives from the entire air freight

Gladiator. Currently, most modes of transport pass on dangerous goods

transport chain. These include the airline Lufthansa Cargo, the handling

documents manually, and data needs to be re-entered at each transfer point.

agent LUG, consignors Siemens Healthineers and Merck Group, and forwarders DB Schenker and Geis Group.

The knowledge gained through the process of digitalisation of air freight, which led to enormous simplification, can be transferred to road, rail, and sea transports. Gladiator clarifies: "In air freight, multiple entries were made by the consignors and the forwarders/dangerous goods declarants as well as the airlines/handling agents. Analysis shows that without digitalisation, ten to twelve percent of dangerous goods shipments cannot be flown out as planned, 80 percent of which is due to documentation errors. "The latter can be largely avoided by digitalizing the paper-based processes," confirms Gladiator. Using the platform, the complex dangerous goods declarations are exchanged between the transport participants entirely electronically. One of the most important features is the integration of all the different dangerous goods databases: IATA, IMDG, ADR and RID.

By entering

the UN number, the associated dangerous goods data is validated. In cases of restrictions and limitations, this makes it possible to intervene at an early stage,

says Gladiator. 1 JUNE 2021

ESTABLISHED DANGEROUS GOODS PLATFORM

NOW AVAILABLE FOR SEA, ROAD & RAIL FORWARDER magazine

ISSUE65

TECH & DIGITALISATION NEWS 1 JUNE 2021

AVEVA & IMI EXTEND THEIR COLLABORATION

TO ACCELERATE MARITIME DIGITALISATION IN THE MIDDLE EAST & AFRICA

VEVA, a global leader in industrial software, driving digital

The maritime industry is increasingly prioritizing and integrating

transformation and sustainability, and International Maritime

the digitalization and automation of operations. IMI will offer a

Industries (IMI), today announced that they have extended

range of technologically advanced, high-quality sustainable products

their existing long-term collaboration with a new strategic partnership.

and innovative lifecycle management services for customers at internationally competitive prices. As the largest full-service yard in

The partnership will further advance IMI’s engineering solutions to

the MENA region, IMI will help shape the maritime industry as a global

include production and manufacturing processes, developing best-in-class

leader and disruptor in applying digital solutions to manage, monitor

products and services for the maritime sector in the Middle East and

and operate our innovative smart yard.

Africa (MEA). The new a joint venture involves Saudi Aramco, Lamprell

Fathi K. Al-Saleem, CEO, IMI

Plc, Bahri and Hyundai Heavy Industries and spans a 10-year period, to optimize digitalization across the maritime lifecycle utilizing AVEVA

AVEVA is helping maritime sector organizations globally to transform

Unified Engineering and AVEVA Digital Ship and Shipyard Operations.

their shipbuilding, utilizing its end-to-end solutions. Increasingly, organizations are examining energy-efficient digital transformation

Set to be fully operational by 2023, IMI is driving an accelerated

technologies as they focus on automating processes, optimizing

and advanced digital program to ensure it is able to commence yard

operations, and enhancing efficiencies for a sustainable future. With

operations using the most advanced technology innovations. This will

AVEVA’s broad software portfolio addressing all aspects of design,

help IMI to deliver agile and efficient newbuild project execution, a

engineering and operation, IMI is now well positioned to realize its

connected, digitally-enabled workforce to ensure safe and effective ship

digital goals.

production, and a smart connected shipyard to continuously optimize the operational efficiency of its facility. The partnership will see all

AVEVA has a comprehensive portfolio of cutting-edge solutions for

parties collaborating on enhancing digital transformation for IMI’s core

large-scale digital transformational projects for the maritime industry. We

business processes and facilities. AVEVA and IMI will also join forces to

provide an integrated, data- management platform that spans IMI’s core

power futuristic developments and co-innovation of new technologies,

business processes. We are also committed to being a strong partner for

including digital solutions and services for the maritime industry.

co-innovating on transformational technologies and services. We aim to play a key role in delivering data solutions for IMI, enabling them to offer smart digital products to customers. Using insights from advanced AIinfused analytics will enable IMI to continuously optimize its operational agility and engineering efficiency. We look forward to further building this partnership and taking it to new heights over the coming years. Peter Herweck, CEO, AVEVA

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+44 (0)1279 940018 sales@e-gistics.com

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Shipping and Transport is the cornerstone of any economy Companies involved in international trade understand that and require partners that provide an eﬃcient service coupled with economical pricing. Seafreight • Airfreight • Warehouse & distribution Cargo Insurance • Customs Clearance

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daygard.com/365Days

01708 630 448 • info@daygard.com

daygard.com

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TECH & DIGITALISATION EXPERTS

new heights? Logistics software and freight forwarding

The main components of a good logistics management programme:

software could be the tools you need to achieve your goals.

• Inventory management

re you looking for ways to take your delivery business to

• Fleet management

In order to run your business in a way that ensures ongoing success,

• Demand forecasting

you need a streamlined and efficient approach to transportation

• Logistics support

logistics management. Logistics software will significantly streamline

• Staff and driver maintenance and management

your operations by allowing for rapid, more efficient information

• Customer database management

recovery and optimised transportation rates.

• Warehouse management • Packing systems and equipment management

Let’s delve deeper into what logistics software actually is, and how

• Container allocation and allotment tools

you can use it to benefit your delivery company in numerous ways.

Understanding Logistics Software Simply put, logistics management software is a cloud-based tool that provides full-feature support to your business. Quality software will cover operations such as logistics, transportation, and warehousing, and many options include freight forwarding software for added convenience too.

The 5 Key Benefits of Using Logistics Software Improved Efficiency and Control Delivery businesses that implement logistics software and freight forwarding software will experience far greater

control over their logistical operations. If you do the same, this new level of control will help you manage the delivery of your products and the nuances of your transportation needs more efficiently. You will also be able to manage your staff more effectively, and, as these

Users of logistics software will gain access to a wide range of features

programmes are highly user-friendly, your employees will not need

and modules, which are often optimised both for computers and

extensive training on how to use them either. You can instead divert

mobile devices like smartphones and tablets. Most solutions will

your training resources into offering more extensive training on

allow you to keep track of products and shipments, receive fleet

road safety, regulatory compliance, and engaging with customers.

and CRM. It uses automation technology to handle quotations,

order management, and even accounting processes.

logistical routes, warehouses, and sales at any time.Furthermore,

status updates, and manage warehouses through a dashboard filled with relevant functions. Freight forwarding software is designed to assist freight forwarders in their day-to-day operations, such as imports, exports, consolidation, transshipment, invoicing, document sharing, sales,

Reduced Risk of Delivery Errors Logistics software automatically keeps all of your business’s most essential data up to date. It grants access

to this data to all of your team members, dramatically reducing the risk of miscommunication and errors. You can use your programme of choice to instantly view information on your drivers, a quality logistics software programme will help you provide your

The Main Components of Logistics Software

customers with reasonable and accurate time frames for delivering

A reliable logistics software programme will contain all the tools and

their packages. This will increase your customer satisfaction and

features you need to manage the movement and storage of goods

retention rates and will ensure that your partners continue to use

in a single interface.

your services for their delivery needs.

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and choose the best rates for their shipments, thereby maximizing

their profit margins.

professionals, which reduces staffing expenses. It also helps to boost

Streamlined Freight Management Freight forwarding software allows you to improve your freight management processes and reduce the amount

of time you need to spend collating and assessing quotes. Modern programmes enable delivery businesses to carefully compare quotes

Improved Overall Profitability Every business in the logistics and delivery sector is looking to maximize its profits and minimize costs and

losses. Logistics software can assist you in achieving these objectives. This software can reduce the need to hire permanent logistics the overall productivity of businesses and their employees, as the

Valuable Time Savings

software is easy enough for all staff members to make use of.

Features such as digital processing and authorization can speed up your business’s workflows and reduce or

The Bottom Line

even eliminate its need for handling tedious paperwork. Moving to

There are plenty of benefits that come with adopting logistics

the cloud will improve your business’s efficiency at every level and

and freight forwarding software for your delivery business.

save you and your team significant amounts of time in the process.

The right software will save you time and money, boost your team’s productivity, and ensure that your shipments reach their

Logistics software may be able to save your drivers time while

destinations in good time and good order.

they’re on the road. These programmes can determine optimal delivery routes and minimize fuel usage, which makes for speedy

The trick to finding the right programme for your company is to do

deliveries and reduced transportation costs. Managers can use

your research before you invest in logistics software. Each brand

these tools to approve additional routes faster, and determine safer

of software may contain different modules and features, and may

routes in the case of obstructions or traffic issues.

be designed for use in a specific industry as well. Find a programme that will meet the logistical needs of your business and you will be far more likely to experience success. Rae Oliver, Contributing Writer, Hourly.io

5 WAYS YOUR DELIVERY BUSINESS CAN

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TECH & DIGITALISATION EXPERTS

he digital transformation of the economy at large is also having a major impact on logistics. New technologies from a range of fields — including computer science, data

science, and robots — are helping logistics leaders to solve some of the key challenges the industry faces right now, like a growing labour gap and increasingly volatile demand.

The internet of things (IoT) and RFID With an IoT sensor attached to a container, it’s possible to track both the location and conditions of

a package in real-time. For example, cold chain logistics require shipments to be held within specific temperature ranges. With an IoT sensor, a logistics company

These four technologies are some of the most important to the

can continuously track where the shipment is and the temperatures

industry right now — and are likely to have a significant impact on

it’s being exposed to. This enables quick action from a logistics

how the supply chain functions over the next few years.

company if shipping temperature rises above a safe threshold.

Autonomous warehouse robots

In the event of spoilage, IoT data can also help determine what

Advances in robotics and artificial intelligence (AI) technology

caused the spoilage and when. This allows for process changes that

have made autonomous mobile robots (AMRs) a practical

reduce the risk of future temperature variability.

option for logistics companies. These AMRs are warehouse and factory robotics capable of performing tasks like moving inventory,

RFID (radio-frequency identification) can fill a similar niche. If packages

sorting, or assisting with picking.

are RFID-tagged, IoT RFID readers can regularly report the location of important items — helping logistics companies track goods as they

These robots don’t require human operators and take advantage of AI technology to navigate the warehouse floor unassisted. They are designed to work alongside humans and don’t rely on fixed paths for navigation. As the warehousing sector struggles with a growing labour gap and increasing labour costs, robots like these may help managers do more with the resources they have available.

move through warehouses or the supply chain at large.

Electric vehicles Sustainability has become a top issue around the world. Consumers increasingly demand companies adopt

sustainable and eco-friendly practices to reduce waste and cut down on carbon emissions. For logistics companies, the electrification of delivery fleets has

In the future, the use of AMRs may enable warehouse managers to

emerged as one possibility for reducing the high carbon costs

eliminate fixed-location equipment like conveyor belts. This frees

associated with logistics.

up additional space and helps prepare warehouses for business strategies that require high levels of agility and flexibility.

In 2021, logistics company DHL Express announced it had purchased 100 E-Ducato vans from Fiat to electrify the business’s last-mile delivery in Europe. In the U.S., United Postal Service (UPS) ordered 10,000 custom-designed electric trucks as part of the agency’s mission to transition to a zero-emissions fleet.

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This pivot could help make delivery trucks, a significant source of

In early 2021, Walmart teamed up with Quest Diagnostics to

industry emissions, much more eco-friendly. New delivery vehicles

test a new service that delivers COVID-19 tests to consumers in

could be especially green if electric powertrains are combined with

select cities. In May, grocery chain Kroger announced that it would

other sustainable manufacturing practices, like the use of extruded

launch a new pilot project to test drone grocery delivery around

aluminium products, which are highly recyclable, unlike other

the Kroger Marketplace in Centerville, Ohio.

common vehicular materials. In the near future, these drones could provide an alternative Growing interest in electric trucks could have a significant impact

method for last-mile delivery — one that can’t be delayed by

on the industry — especially as battery tech improves and electric

traffic. Like electric vehicles, most drones are battery-powered,

powertrains become more affordable. Within the decade, it may

meaning they may also be a sustainable alternative to delivery

become the norm for logistics companies to offer electric vehicle

vehicles with gas engines.

delivery as a service to eco-minded customers.

Drone delivery

How new technology is reshaping the supply chain

In 2019, Google service Wing became the first drone

Logistics companies continue to grapple with major challenges —

delivery service certified by the United States Federal

including the growing need for sustainable business practices, an

Aviation Administration (FAA), allowing it to operate as an air

industry labour gap, and volatile demand.

carrier. This was likely a major turning point for the industry and has likely paved the way for a wide range of new drone delivery projects.

Technology like electric vehicles, warehouse robots, and IoT trackers may help the industry adapt to these challenges and

During the COVID-19 pandemic, services like Wing saw a major

changing market conditions over the next few years. Use cases like

uptick in demand for drone-powered delivery of groceries, medicine,

drone delivery, electrified vehicle fleets, and IoT-powered cold chain

and other essentials to shoppers in lockdown.

monitoring may be especially useful in a world where customers demand faster, greener service.

Since then, a number of businesses have launched drone delivery experiments of their own.

Emily Newton, industrial journalist & Editor-in-Chief, Revolutionized

4 TECHNOLOGIES

CHANGING LOGISTICS FORWARDER FORWARDER magazine magazine

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...YOUR DIGITAL SALES EXECUTIVE 24/7 ‘AT DESK’ 365 DAYS A YEAR NEVER SICK NEVER ON HOLIDAY ONLY ON WHEN YOU NEED IT WON’T JOIN YOUR COMPETITOR NO CONTRACT NECESSARY DOWNLOAD THE FREE APP TODAY

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TECH & DIGITALISATION NEWS 25 JUNE 2021

DRIVETECH & BRIGHTMILE FURTHER STRENGTHEN PARTNERSHIP WITH LAUNCH OF BRIGHTCOACH

he strategic partnership between the Brightmile software-only

This exciting partnership offers an enhanced and fully-managed driver

telematics system and DriveTech’s online and on-road driver

safety programme combining the best of software-only telematics with

training programmes has taken a further positive turn with

our proven training and coaching knowledge.

this month’s launch of BrightCoach.

Leo Taylor, Head of Product Solutions, DriveTech

BrightCoach powered by DriveTech is a full-service fleet risk

We were excited by the potential to integrate the DriveTech

management solution combining the Brightmile app and is downloaded

e-learning modules into our driver friendly app and are delighted with

to each driver’s smartphone or tablet together with DriveTech’s

the result. BrightCoach will really add value to any business looking

e-learning modules integrated and customised for each driver.

to harness the immediate power of telematics and gamification with a driver training solution tailored to the driver’s specific needs and

With the app monitoring driver behaviour whilst behind the wheel to

delivered in-app.

determine areas of potential improvement and learning to help on-

Dom Saunders, CEO, Brightmile

road safety and efficiency, DriveTech online driver training modules will be presented to each driver in-app to provide timely, digestible, and

Find out more about BrightCoach powered by DriveTech and the

targeted training and education.

benefits it can bring to any fleet by visiting drivetech.co.uk/globalbusiness-fleet-solutions/training-product/brightcoach

This makes for a seamless ‘measure and improve regime’ that can be delivered on a smartphone or tablet with the additional benefit of a portal for company managers that delivers actionable insight on fleet risk including identification of unsafe drivers and areas for improvement.

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Our people ...not ‘planes, ships or trucks...

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ISSUE65

Building apps for the freight industry

We create tailor-made apps for freight and logistics companies, so you can communicate better with your customers and clients.

Increase your visibility to your clients and customers

Increase customer loyalty and engagement

Take bookings and orders directly from your app

Market your company more directly, saving money

Provide your customers with a social platform

Maximise your value to your customers

Build brand recognition

Stand out from the crowd

Some of the beneﬁts of FreightApp 84

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ISSUE65

Some of the functions Company proﬁle Easy access to your company overview.

Employee directory Showcase the brains behind your business and have a searchable directory with proﬁles for each of your staff members.

Quote request

Allow your customers to request a quotation directly from the app.

Enquiries

A simple and user-friendly contact form to handle any customer enquiries.

Company news

The perfect feature for keeping your customers updated with latest news and posts.

Services

Air freight? Sea freight? Include all your company services.

Get in touch with the team today...

Track & trace

Track your shipment’s location and delivery with your chosen third-party platform intergrated with your app.

Capacity & return loads

List your capacity / return loads with real-time notiﬁcations directly to your customer mobile devices.

Job section

Recruitment platform on which companies can post their latest vacancies. Candidates can apply directly from the app.

Booking form

Make it easy for clients to get in touch with their requirements directly from the app.

Push notiﬁcations

Schedule your notifications to be sent at specific times or send geofenced notifications to your clients based on their location.

+44 (0)1454 628 777 hello@freightapp.design FORWARDER magazine FreightApp.design

ISSUE65

EXHIBITIONS & EVENTS Opportunities to network and promote your services. Related topics Conferences Expositions Networking

Sponsored by

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18 JUNE 2021

LOGISTICS UK’S TRANSPORT MANAGER BACK FOR AUTUMN 2021

ogistics UK’s ever-popular Transport Manager conference

Bridgestone Tyres is thrilled to be sponsoring Logistics UK’s

series – sponsored by Bridgestone Tyres – will return in autumn

Transport Manager series, with each event allowing us to share our

2021 with live events planned at 11 venues around the UK.

ground-breaking commercial products and services with the perfect

The conferences will highlight key issues for anyone involved in running

audience. The conferences provide an invaluable insight into many of the

vehicle fleets, providing professional advice, and helping them remain

burning issues facing the industry and the broad range of topics they will

compliant and up to speed on the latest legislative developments.

touch upon shares so much in common with our business as a whole. We are looking forward to meeting with delegates face to face once

This year’s conferences will give delegates the chance to hear from a

again and discussing how we can help their business needs.

range of senior industry figures and policy makers, and the business

Greg Ward, Commercial Business Unit Director, Bridgestone

group’s experts will be on hand throughout the day to advise on legislation and compliance issues.  Topics to be covered by the event’s

The price for Logistics UK members is £299 plus VAT for the first

knowledgeable speakers will include logistics in urban centres, low

delegate and £269 plus VAT for subsequent delegates; for non-Logistics

emission vehicles, working safely with alternative fuels, a compliance

UK members the cost is £399 plus VAT for the first delegate and £369

update and much more.

plus VAT for subsequent delegates.  This price includes access to all the exclusive conference sessions, a full package of refreshments throughout

We are delighted to once again be running this conference series in

the day and a take-home bag packed with useful information.

person. These popular conferences enable busy transport managers to Compliance is vital in the logistics industry; it has been a challenging

Transport Manager will be touring the UK from September to December 2021:

12 months for operators and the Transport Manager conferences

• 21 September – Hilton at the Ageas Bowl, Southampton

provide operators with peace of mind that they are equipped with all the

• 29 September – Grand Hotel, Gosforth Park, Newcastle

information they need, as well as giving them the opportunity to hear from

• 5 October – AJ Bell Stadium, Manchester

senior figures in the industry and have their questions answered.

• 12 October – Culloden Estate & Spa, Belfast

James Firth, Head of Road Freight Regulation Policy, Logistics UK

• 19 October – East of England Showground, Peterborough

stay up to date with ever-changing legislation and good practice advice.

• 21 October – London Heathrow Marriott, London • 2 November – Haynes Motor Museum, Yeovil • 17 November – Doncaster Racecourse, Doncaster • 23 November – Macdonald Inchrya, Scotland • 25 November – St Pierre Marriott, Wales • 2 December – Ricoh Arena, Coventry For further information, or to book a place, please visit:  logistics.org.uk/transport-manager FORWARDER magazine

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EXHIBITIONS & EVENTS NEWS 24 JUNE 2021

NOMINATIONS NOW OPEN FOR

LOGISTICS UK’S VAN AWARDS 2021

back for 2021 to recognise and reward the operators who

Nominations are now open for the following categories:

have risen to the challenge of operating in the COVID-19

• Best Pandemic Response

ogistics UK’s Van Awards, supported by Van Excellence, are

environment, placing driver wellbeing, safety, efficiency, innovation, and sustainability at the heart of their businesses. With nominations now open, the business group is urging all operators to apply now for the chance to be recognised as the ‘best of best’ in this vital market.

sponsored by Quartix • SME Van Operator of the Year sponsored by TVL • Winning at Wellbeing sponsored by Bott

Culminating with an awards ceremony to be held at the Hyatt Regency Birmingham on Friday 24th September 2021 with a drinks reception and three course lunch, the awards will celebrate the operators who have made a significant contribution to the industry over the past 12 months. Nominations close Friday 23rd July 2021. The awards are supported by the Van Gold Partners: The AA, Bott Ltd, Brigade Electronics, Hertz UK Ltd, Lex Autolease, Quartix, and TVL.

• Diversity and Inclusion Award sponsored by Hertz • Keeping your Show on the Road sponsored by AA • Most Innovative Van Operator of the Year sponsored by Brigade Electronics • Sustainable Van Operator of the Year sponsored by Lex Autolease

Van operators have played an essential role in supporting the nation during the COVID-19 pandemic; now, it is time we recognise

• Van Safety and Compliance Award sponsored by Logistics UK

and reward their incredible determination, versatility and care, by celebrating their achievements at Logistics UK’s Van Awards 2021. The

All the winners of the Van Awards will be shortlisted automatically

winners of the awards will truly represent the ‘best of the best’: the

for the Van Operator of the Year category at Logistics UK’s Logistics

businesses and individuals that place quality and excellence at the heart

Awards 2021, taking place on 9 December 2021 at the Park Plaza

of their operations. Whether operating a large fleet or a single vehicle,

Westminster Bridge in London.

I encourage all van operators committed to excellence to enter these awards or nominate an esteemed peer.

For more information, and to enter the awards, please visit:

David Wells, Chief Executive, Logistics UK

logistics.org.uk/vanawards21. Entries close midnight on Friday 23rd July 2021.

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evin Rooney, the Traffic Commissioner for the West of

Driver and Vehicle Standards Agency (DVSA). The event is sponsored

England, will be sharing his unique insight into how transport

by VARTA Batteries, UK Recovery (AA), TotalKare and Tip Europe.

operators can avoid making common mistakes in the

maintenance of modern fleets at Logistics UK’s 2021 Fleet Engineer

I am delighted Kevin Rooney, the Traffic Commissioner for the

Conference, taking place at the British Motor Museum in Warwickshire

West of England, will be joining us at Fleet Engineer 2021 to share his

on 7 September 2021.

considerations on how to ensure vehicles and trailers are inspected properly and that technological safety features are being maintained

At the industry leading conference, Mr Rooney will be explaining the

effectively. As vehicle and trailer technology continues to evolve at a

challenges of maintaining highly technical and alternatively fuelled

rapid rate, keeping maintenance and inspection programmes aligned

vehicles effectively and sharing case studies of practices operators have

with this change is becoming increasingly challenging for commercial

put in place to ensure their modern fleets are well maintained.

vehicle workshops and their engineers. Fleet Engineer is an essential event for anyone responsible for maintenance of fleets.

He comments,

Fit and serviceable: that is what you are told your

Phil Lloyd, Head of Engineering Policy, Logistics UK

vehicles and trailers must be. But what does that mean in practice today? It could be more than the basics and include modern technology

To book your place, priced at £259.99 + VAT for Logistics UK

– cameras might be just as important as a clear windscreen. Not just

members and £299.99 + VAT for non-members, please visit

that, either – it is important to meet any regional requirements too.

logistics.org.uk/fleet-engineer

This conference is focused on continuous improvement which is key to the maintenance process and that is why I am very happy to support it on behalf of all Traffic Commissioners. The conference will provide delegates with an opportunity to hear about the very latest developments in commercial vehicle technology, future vehicle design, maintenance legislation changes, and best practice advice from leading names from across the sector, including senior representatives from Volvo, Renault, BPW, Siemens Mobility and

TRAFFIC COMMISSIONER KEYNOTE SPEAKER 28 MAY 2021

AT LOGISTICS UK FLEET ENGINEER FORWARDER magazine

ISSUE65

CUSTOMS CLEARANCE

Documented permission to pass that a national customs authority grants to imported/exported goods so that they can enter/leave the country. Related topics Bonded warehousing Customs brokerage Duties & taxes

Sponsored by

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5 JULY 2021

PARTNERSHIP BOOSTS

DAVIES TURNER’S ANGLO-DUTCH FREIGHT SERVICES

avies Turner’s business in the Benelux region has gone from

While Mainfreight is present in a range of markets worldwide, prior to

strength-to-strength since starting a daily trailer service with

the agreement to work with the company in the Netherlands, Davies

Mainfreight in the trade between the Netherlands and the

Turner already had a successful working relationship with the company

UK in June last year.

in Belgium and France.

One year on, head of European network at Davies Turner, Danny

Southby explains:

Southby says that the exclusive cooperation agreement with the Dutch

to short haul markets such as the Netherlands and Belgium despite

subsidiary of global forwarder Mainfreight has been a great success

fierce competition, as well as maintaining a leading range of daily services

since day one.

to and from markets across Europe. For the Netherlands, we have

The alliance is a sign of Davies Turner’s commitment

daily services into our hubs in both Dartford and Birmingham, along Southby notes:

Despite the difficult trading and operating conditions

with regular services to Manchester and Bristol. The arrangement has

caused by the pandemic and Brexit, the daily service between Mainfreight’s

proved more than capable of coping with the effects of Brexit, and

110,000 sq m (1.2 million sq ft) hub in ’s-Heerenberg and our regional

the Covid-19 pandemic. Challenges we faced were met head on, and

distribution hubs at Dartford and Coleshill, has been maintained.

together we found solutions to reduce the possible impacts. While there inevitably were some bottlenecks, as with all European markets,

The service offers a rapid collection and delivery system combined

these have since been resolved. All our hubs that are involved in this

with full in-house Import and Export Customs solutions provided by

operation are customs bonded for on-site clearance upon arrival, which

dedicated Customs specialists.

helps smooth the customs clearance process. The Belgian market has also prospered under the partnership. The Belgian import service into the UK now offers direct departures from both Ghent and Genk – respectively, to the west and east of Brussels – offering excellent coverage of the country’s industrial heartland. In regards to its operations with Mainfreight in France, Davies Turner operates a daily trailer service between Dartford and Mitry Mory (Paris). Southby says that via the Mitry Mory hub, Mainfreight’s good network and comprehensive distribution services throughout France, facilitates comprehensive coverage of the market, particularly for palletised freight. FORWARDER magazine

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CUSTOMS CLEARANCE NEWS 13 JULY 2021

AMCO STRENGTHENS

CUSTOMS WAREHOUSING OFFERING WITH DESCARTES’ E-CUSTOMS™

escartes Systems Group, the global leader in uniting logistics-

intensive businesses in commerce, announces that AMCO, a globally leading logistics and warehouse service provider, is

expanding its customs warehousing operation and improving customer service with the deployment of the Descartes e-Customs solution. Following Brexit, the demand for customs warehousing is growing and operating a bonded warehouse of around 110,000 square feet means that we are in a prime position to support trade with the EU for our customers and avoid double customs duties. By choosing to deploy

With freight-forwarding, warehousing and customs at the core of

Descartes’ e-Customs and duty management solutions we will be able to

business operations, AMCO provides dedicated 3PL services across a

manage vast amounts of stock, improve capabilities to process customs

wide range of industrial and commercial sectors. In the wake of logistics

declarations on-site and enhance our customer service offerings. With

challenges experienced over the past year from disruption caused by

the support of the Descartes team, we are integrating the e-Customs

Brexit and the global pandemic, AMCO was looking to expand its

system into our existing warehouse management system. Providing the

customs warehousing operation and provide exceptional customer

best possible service to our customers is at the heart of what we do,

service to their clients. As experienced specialists in all aspects of

and we are truly benefitting from implementing one system that has

worldwide logistics, AMCO selected Descartes’ e-Customs solution

everything we need, and our clients need, both now and in the future.

to support its global logistics operations, and benefit further from the

Stuart Tooze, Head of Supply Chain, AMCO

system’s readiness for Customs Declaration Service (CDS) required for trade with Northern Ireland already built in. AMCO is an exemplary business for continually seeking to deliver the best experience possible to its customers. Since the UK left the EU and the interest in businesses looking for freight forwarders and warehouse providers to support their operations has peaked, it has been critical for warehouse providers to offer the best possible service to their customers in order to avoid disruption. It has been a pleasure working with AMCO to support its operations and help develop its offering for customers in an efficient and effective way and we look forward to continuing our work together. Pol Sweeney, VP Sales & Business Manager UK, Descartes

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CUSTOMS CLEARANCE NEWS 17 JULY 2021

CHANNELPORTS MEETS

POST-BREXIT SPIKE IN CUSTOMS DECLARATIONS HEAD ON WITH NEW PLATFORM

hannelPorts, a Customs Clearance Agent supporting

The last 12 months have been some of the most tumultuous in our

businesses to import and export goods in and out of the UK

50-year history for customs clearance. Of course, January this year

and Europe, today announced the launch of its digital customs

saw the UK become a ‘3rd country’ to the EU, mandating customs

clearance platform – CustomsPro.

entries for all goods entering or leaving. On top of that, COVID-induced lockdowns saw a huge uptick in e-commerce, meaning items that

Founded in 1974, this move sees ChannelPorts combine nearly 50 years of

may once have been bought in-store became part of this ever-more-

customs knowledge with an intuitive, API-led digital platform, replacing

complex customs process. Our answer to rising volumes of required

traditionally manual methods of data entry and enabling customs

declarations, and the fact that many businesses across the UK and EU

declarations to be cleared in 12 minutes, down from as much as 12

were about to face customs clearance for the first time come January,

hours. CustomsPro provides live data to SMEs, hauliers and forwarders

was to automate the entire process and use our customs specialists as

on the clearance status of their shipments, automatic notification of

quality controllers instead of data entry clerks. We wanted to develop

clearance, and a complete history and record of shipments to comply

systems and procedures that would make the process as straightforward

with HMRC regulations.

as possible. To reduce the sting of the new requirements, we also wanted our offering to be cost-effective, by providing a fixed cost per

Since its launch earlier this year, the new system is helping its customers

consignment. Since the launch of CustomsPro to market, we frequently

to regain confidence and compliance with customs regulations. New

hear from our SME customers how ‘surprisingly simple’ the customs

sign-ups include the likes of Gü Desserts and Gondrand, a leading

process actually is.

international forwarding and logistics provider.

Tom Sommer, Director, ChannelPorts CustomsPro can deliver customs clearance UK-wide at RoRo ports recognised by HMRC.

PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com

FORWARDER magazine

ISSUE65

ustoms regulations on UK imports are shifting. These new

ChannelPorts made a calculated

regulations will bring additional scrutiny and bureaucracy to

decision prior to 1st January 2021

UK imports as importers face regulation change over the

that our customs software would

next 6 months.

only provide full frontier import declarations as we believed that

The key milestones between now and 1st January 2022 need to be

this would give our customers the

realised by businesses who are involved with importing from the EU.

best opportunity to prepare for

However, this is not entirely limited to just the UK as traders in EU

future adjustments. We were of

countries may also feel the ramifications of this change. UK importers

the opinion that for many types of

have “enjoyed” a gentle introduction to Great Britain being a 3rd

businesses the import easements

Country, but the regulatory changes are staring down the barrel at

were simply a way of kicking the

them and they must, once again, prepare.

can down the road adding to existing administrative and financial burdens that have come about since Brexit. For some businesses the

The most notable of these key milestones is 1st January 2022 when

introduction of GB import easements have been hugely beneficial for

the opportunity to clear goods using delayed declarations comes to an

them to continue trading, but now traders on both sides of the channel

end and safety and security declarations for imports will be required.

must prepare for an end to the easement process. The Government must start ramping up its communications to ensure UK businesses

From the 1st October 2021, there will be a pre-notification requirement

are best prepared.

for Products of Animal Origin (POAO), low-risk animal by-products

Tom Sommer, Director, ChannelPorts

not for human consumption (ABP), and High Risk Food Not Of Animal Origin (HRFNAO) that will come into force. Health certificate

Ultimately, the most important thing as we move forward with the

requirements for POAO and ABP will also become mandatory. Then,

new regulations is preparation and maintaining an awareness of the

from 1st January 2022 there will also be a requirement for physical

changes that are coming into place. Whilst these changes will come with

sanitary and phytosanitary checks at Border Control Posts for high-

its own set of challenges and, likely, a great deal of paperwork, using

priority plants, products of animal origin, high risk food of non-animal

software to automate the process can enable businesses to keep on top

origin, germinal products, and animal by-products.

of future adjustments. Importers should use these next few months to anticipate the paperwork requirements and add additional support to

Where UK exporters have faced some major headaches so far this

their administrative staff so that they are not overwhelmed by these

year with additional paperwork, the weight of additional bureaucracy

regulations when they come into effect.

is due to fall on the shoulders of importers and it is essential they start putting plans in place to keep their trade flowing. Moreover, we could well see a bottle-neck scenario with customs agents, like what the market experienced in the first few months of 2021. Through the use of

PREPARING FOR

CHANGES TO CUSTOMS REGULATIONS

software, businesses can regain confidence and security over customs regulations and remain compliant.

29 JULY 2021

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INDUSTRY SERVICES

Organisations and bodies that provide essential support to the freight and logistics industries. Related topics Warehousing Insurance & legal Vehicles & equipment

Sponsored by

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16 JUNE 2021

T&M CONTINUES

INDUSTRIAL BULK WATER SUPPLY

orsham-based T&M Bowser Solutions (T&M) is utilising its 10,000-litre and 30,000-litre capacity trucks for bulk water supply to the railway, highway, and construction sectors.

The manufacturer of custom-built bowsers (tankers) draws water from the mains, using licensed pipes, before transferring it to site-based tanks or directly into machines for multiple end use requirements. Where railway projects might use water principally for embankment and stabilisation projects, other sites have more varied needs. Terry Beasley, managing director at T&M, said: “Unlike dust suppression, which is generally isolated to the summer season, the wider requirement for water is year-round. The other difference is, while dust poses a health risk, other demand for water is really associated with a specific

Water is also used in a mixing application at batching plants, often called

application and / or use of plant and equipment that we feed.”

concrete plants, where the various ingredients required are stored offsite to limit the costs associated with buying it in already mixed as it

The volume consumed by water-based works is demonstrated by hydro-

is required. Water is also integral to sub base compaction; when laying a

demolition, which is a method of removing concrete with high-pressure

base for an area of paving for foot traffic, contractors must first lay the

application of water. It can be used to remove deteriorated concrete

sub base. Soak-away testing is another ground- or soil-based application,

and can also be used in advance of new coating applications. Beasley

as large sites need to prove soil permutation.

estimates that a single hydro-demolition machine might get through between 10,000 and 40,000 litres in a single shift, depending on its size and capacity.

That’s without talking about welfare units or wheel washes. Welfare units, or towable / mobile canteens and toilets, require a constant supply of fresh water, especially on busy sites where footfall and usage

Hydro-seeding, meanwhile, is a planting technique involving a slurry

is high. Wheel-washing is a more important requirement in some places

of seed and mulch. It is often used as an erosion control technique on

than others. If many large, heavy-duty trucks are working off-road in

construction sites, as an alternative to sowing dry seed, which might

inclement weather, water consumption will be higher than a few lower-

not take as easily or be disturbed by the elements. Beasley said that

duty vehicles on a dry site. In every instance, we need to provide the

T&M feeds water into a mixing machine before the contents is spread

appropriate level of water—not too much, or too little. And always on

by truck- or trailer-mounted plant.

time. Our vehicles are versatile so they can be driven to site and then drive off-road to complete their work.

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INDUSTRY SERVICES NEWS MAY 2021

DELAYED SUPPLY OF GOODS...

IS YOUR SUPPLY CONTRACT UP TO SCRATCH?

rexit, the Covid-19 pandemic, severe weather conditions, Suez

An indemnity can cover the supplier against loss where the buyer

canal congestion, political instabilities…unexpected disruptive

becomes unable to take timely delivery of goods, particularly, where

events affecting supply chains around the world are manifold

goods are perishable or bespoke and cannot easily be sold elsewhere.

and are likely to increase in frequency and severity. If such events cause delay, suppliers and customers often discover that their supply contract

It is often very difficult and time consuming for a buyer to establish

terms do not protect them in the way that they thought they would.

actual loss caused by delay. A 'liquidated damages' clause can provide a suitable solution. These clauses provide that upon the occurrence

Most supply contracts commonly contain Force Majeure clauses,

of a certain type of breach (e.g. delayed delivery) a fixed sum is to be

which exempt a party’s liability in case its performance is affected by an

paid (e.g. a fixed rate for each day of the delay). The advantage of such

unforeseen event beyond that party’s control. Force Majeure clauses

clause is that the claimant does not have to prove its loss when making

are liability limitation clauses and as such are interpreted restrictively by

the claim, nor will the claim depend on the interpretation of clauses

the courts. As a result, the protection offered by Force Majeure clauses

capping liability or excluding certain heads of liability such as lost profits.

is often very limited. There is a catch, however: The fixed sum must be a reasonable preThe common law doctrine of frustration of a contract applies only

estimate of the probable loss.

If it is excessive, then the liquidated

where performance has become practically or legally impossible. It is

damages clause may not be valid.

rarely a suitable remedy.

clause is usually the only available remedy for the relevant breach, even

Additionally, a liquidated damages

if the claimant suffers greater loss. Therefore, parties to a supply contract are well advised to include provisions that allows them to clearly allocate the risk of loss caused

Liquidated damages clauses are an adequate way to deal with minor

by a delay.

contractual breaches such as delayed performance. As the level of compensation is an agreed remedy, such clauses can also help preserve

Contractual indemnities can be a useful tool to protect a buyer against

the commercial relationship despite a poor performance.

potential losses associated with delayed delivery or non-delivery. Whilst the buyer may not itself suffer loss, its customers might (e.g. construction

Termination of the agreement for breach ends the commercial

is halted due to unavailability of delayed goods). They will then seek

relationship and is therefore a remedy of last resort only. As commonly

compensation for their loss from the buyer. Under standard terms of

only 'material' breaches entitle the aggrieved party to terminate, disputes

sale for goods, the supplier’s liability for such 'third party claims' will

can arise, whether a mere delayed delivery is sufficiently 'material' for

commonly be excluded and cannot be recovered. An indemnity that

this purpose. Therefore, if timing of delivery is important, then time

covers the buyer against such loss is advisable.

of delivery should be expressly stated to be 'of the essence' of the

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agreement. If time is 'of the essence', then late delivery should entitle

party to obtain similar goods elsewhere. The supplier, on the other

the buyer to terminate the agreement and claim for damages. There

hand, will insist on an express right to get paid for the shortfall in

is some authority to suggest that in the case of perishable goods, time

quantities purchased or to reflect the shortfall in a price adjustment.

of delivery is of the essence by implication. However, this is not settled law and should not be relied upon.

Often overlooked is the importance of adequate forecasting provisions. Regular and frequent forecasts provide an early warning system, if a

If the contract is silent on this issue, and delay occurs, then the buyer can

party’s ability to supply or receive goods is impaired by an unexpected

make time for delivery 'of the essence' by giving notice to the supplier

event. This often enables the parties to enter into a dialogue to resolve

stating that it must deliver the goods within a reasonable deadline failing

the problems or to adjust the contract by agreement.

which the buyer will terminate and claim damages. Other remedies could include insurance, rights to adjust prices for the Long-term supply contracts usually determine minimum supply /

goods depending on performance and performance guarantees from

purchase quantities. Specific remedies to deal with shortfalls on

group companies. A long-term commercial relationship is more likely to

either side should be incorporated.

survive a crisis if the risks and costs are clearly allocated and regulated

These remedies could include

compensation for any increased prices that the buyer has to pay a third

in the contract. FORWARDER magazine

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INDUSTRY SERVICES NEWS 9 JUNE 2021

AN OPINION ON

WAREHOUSE AUTOMATION FROM WALKER LOGISTICS

nline order fulfilment is complex and brings inherent

As a company that picks a wide variety of goods from a single lipstick

customer service challenges. Does that make it easier to

to a complete set of garden furniture for nearly 50 very vastly different

make the case for greater automation within fulfilment

online retailer clients, should we look to automate a process that has

centres, asks Charlie Walker, marketing director of Walker Logistics Ltd

always relied on manual workers?

Balancing act

To some degree we already have: we run sophisticated warehouse

For third party logistics (3PL) services companies investment in

management software and our shop floor personnel all use the latest hand

automation has traditionally been hard to justify: the technology

held data capture devices, which ensure that our pick-accuracy statistics

required a relatively high level of financial commitment over an extended

are, we believe, among the highest in the sector. But the task of actually

period of time before evidence of payback began to appear on the

picking each order remains something that is undertaken by a worker.

bottom line. We operate a modern lift truck fleet as well as a range of other materials This meant that unless a 3PL had a client that was prepared to commit

handling equipment, including state-of-the-art wave pickers and parcel

to a contract of at least five years, automating any aspect of the goods-

conveyors, which we upgrade regularly. Indeed, we have recently introduced

in, storage, order picking or goods-out process was rarely seen to be

wire-guidance technology to optimise the efficiency of the reach trucks that

fiscally prudent.

serve one of the latest additions to our client portfolio. Yet, we rely on trained forklift operators to drive our materials handling fleet.

However, recent developments have made automation more scalable and flexible and, with the emergence of alternative products to the

Like many online fulfilment services companies, our operational processes

type of costly fixed assets that had historically been thought of as

are a balance of technology and the traditional – or automation and

central to an automated warehouse project, payback times are being

manual labour – and, while developments in automation and robotics are

cut significantly.

moving forward with tremendous pace, we believe that, for now at least, there are no fully automated or robotic solutions that present a viable

But while much of the new automated handling technology appears

alternative to the way certain key tasks have always been performed

ideal for operators of single-user mega sheds where the day-to-day

within our business – such as order picking. This means, I am really very

business activity predominantly involves moving and storing full pallet

pleased to say, that humans still have an essential role to play within

loads, online order fulfilment operations are more complex and bring

our organisation. In fact, we plan to add some 200 more permanent

inherent customer service challenges.

staff to our workforce when Walker’s new warehouse facility opens early in 2023.

There is tremendous pressure on all aspects of a fulfilment operation – especially the picking process. Indeed, the higher frequency of lower

But, when we consider that there are cost savings and efficiencies to be

volume picks coupled with the fact that a cheap item ordered online

made by supplementing our workforce with technology – such as, for

costs as much to pick and pack as a high-end product, means picking

example, during end of line packaging and bagging operations which we

speed and accuracy is more important than ever.

are currently reviewing – we will not hesitate to invest.

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ent-based provider of time-critical logistics, Priority Freight, has been honoured with the Queen’s Award for Enterprise 2020. Her Majesty the Queen and the Prime Minister, Boris

Johnson, recommended that Priority Freight received the UK’s most significant award for business performance. The Lord Lieutenant of Kent, Lady Colgrain, presented the award to

We are delighted that the company has received recognition for our

Neal Williams, Group Managing Director at Priority Freight at a special

contributions to international trade. Winning this award is welcome

celebratory ceremony held at the company’s Head Office in Dover. Staff

recognition of our hard-working team members and their ongoing

gathered to welcome the esteemed guest who is Her Majesty’s personal

commitment to our customers. Our clients know they can trust us to deliver

representative for Kent.

even when the options are limited or time-critical. This has been particularly apparent during the COVID-19 crisis where we have been supporting

Priority Freight’s highly experienced multilingual logistics specialists are

governments and companies to bring PPE in from around the world.

committed to providing the fastest, most cost-effective and reliable

Neal Williams, Group Managing Director, Priority Freight

solutions, time and time again. With an industry-leading reaction time of under 15 minutes and an on-time delivery rate of 99.6%, it is this

Priority Freight’s exports/international sales have continued to grow over

dedication that has seen the company achieve the Queen’s Award

the past year despite the recent period of uncertainty for British business

for Enterprise. The coveted accolade was announced in 2020 but the

due to Brexit. Priority Freight has, this year, added further services to

awards reception at Buckingham Palace was unable to take place due

help its customers speed up their supply chains. The company has gained

to the pandemic.

AEO certification across its global operation and is uniquely positioned to provide Faster Clearances by Priority Customs. This innovation permits

The Queen’s Awards celebrate the success of exciting and innovative

Priority Freight to clear goods through customs at one of their sites

businesses which are leading the way with pioneering products or

without the need to attend inland border facilities. This has been critical

services, delivering impressive social mobility programmes or showing

to the flow of goods across the UK borders since Brexit.

their commitment to excellent sustainable development practices. Priority Freight was awarded the Queen’s Award for Enterprise, which

The logistics specialist is globally accredited for both Quality Assurance

recognises excellence and consistent growth in international sales.

(ISO 9001:2015) and Environmental Management (ISO 14001:2015) and recently achieved Investor in People accreditation in recognition of their staff development, care and management expertise. The company employs over 200 staff across several strategically-located control centres in Europe. 7 JULY 2021

LORD-LIEUTENANT OF KENT PRESENTS PRIORITY FREIGHT WITH

QUEEN'S AWARD FOR ENTERPRISE FORWARDER magazine

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101

INDUSTRY SERVICES NEWS 26 MAY 2021

TT CLUB HIGHLIGHTS THE

VARIABLE TRENDS IN SUPPLY CHAIN SECURITY RISK

he risk of loss or damage to goods in the global supply chain

Accompanying Yarwood on the podcasts is David Thompson

has never been more prevalent. In combating the dangers,

of Signum Services*, the in-house investigative arm of TT’s

international freight insurance specialist, TT Club has launched a

managers, Thomas Miller & Co. Ltd. His career spans 30

second series of its podcast to draw attention to the variable and complex

years as a Detective with London’s Metropolitan Police and

nature of these risks and offer increased guidance on loss prevention.

a further eight as an investigator with Signum. crime has never been so organised,

Organised

says Thompson.

TT Club is further increasing its efforts to deliver more of its long-

Much cargo crime is perpetrated by well-oiled business-like

established guidance to transport operators on managing their

machines that target goods that are in market demand and

protection against theft and fraud. In Series 2 of its successful podcast,

easily converted into cash. They are well-informed and adapt

TT Live, risk management experts discuss current trends in criminal

quickly to new transport trends, spotting opportunities with

activity that target cargo in transit and storage. The six episodes cover

intelligence and resource.

such aspects of the problem as fraud, the insider threat, theft strategies, secure parking for vehicles and the targeting of depots and warehouses.

Among identified trends apparent during the recent lockdowns has been a move away from the theft of higher value, more

All the new episodes, along with those from Series 1, and the extensive

easily traced goods, such as electronics and domestic appliances,

library of written advice from TT are available as free downloads

to food and drink commodities that have had a ready market.

on the insurer’s specially designed Supply Chain Security web page.

Thieves have also noted and exploited the congestion in the

TT Live is also available on Spotify, Apple, Google and many other

supply chain that has increased the use of temporary warehousing

podcast streaming services.

and storage sites that are not always as secure as established premises. The second series of TT’s podcast addresses these

Mike Yarwood is TT’s Managing Director, Loss Prevention. He hosts the podcasts and comments,

along with a range of other risk pinch points.

The current freight transport environment

features higher than normal volumes of cargo movement across all

Keeping ahead of, or more often, up with the variable modus

modes on land, sea and in air, as well as significant disruption to well-

operandi that criminal organisations employ, and combating

established routings and methods of transport. Added to these facets

the threats to cargo assets they enable, are major tasks and

are increased inventories of certain goods at many locations and more

are the challenges that TT Club’s loss prevention resources

sub-contracting activity, potentially employing less reliable entities. All

are posed to face through increased awareness and guidance

these factors allow well-organised criminal organisations to exploit

on protective action.

security weaknesses along the supply chain. * Signum Services

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f you want your efforts in manufacturing to produce consistently

The companies that are exemplary of fighting against the environment can

high results, then ample consideration must be paid to the packaging

often receive positive coverage from the major broadsheets. These widely

machinery your firm uses.

read bouts of great publicity help their marketing image greatly, boosting public perception and potentially welcoming swathes of new customers

Of course, as technology has advanced over the years, so too have the

into the fold. Existing customers may then have an extra incentive to

innovations in this arena, and the type of packaging machinery you introduce

remain loyal also. There are no real losers in situations such as these.

to your firm could have a huge influence over how your firm moves forward. With more choice at your disposal, it is advisable to mull over your options

Therefore, choosing new package machinery, and by an extension

carefully before finalizing any selection you come to make. Consequently,

a specific supplier, might be a good opportunity to overhaul your

here are the 3 things to consider when choosing your company’s very

businesses brand identity and practical functionality in one action. By

own packaging machinery.

going green in this area, you can embolden your business with true integrity, and customers and clients will think fondly on you as you meet

The Provider’s Flexibility

not only their needs, but the needs of all.

Some packaging machinery suppliers will offer you an apparatus, some well wishes, and then quickly move on themselves.

Staff Training While areas such as manufacturing are filled with workers who are afraid that

However, other firms simply go the extra mile, providing flexible

they will soon find their jobs assumed by machines, the correct approach

arrangements to meet your every need. This is precisely the case with the

is to train staff so that they can sufficiently operate all the latest devices.

innovators at blueprintautomation.com, who design, construct, deliver, and even maintain your packaging solutions with full compliance with the

At the beginning of last year, manufacturers collectively spent billions of

highest standards of quality, health, and safety. They can create production

dollars upskilling their workers, citing a real need to close sizeable skills

lines for small humble SMEs or global conglomerates desiring all the latest

gaps and attract and retain workers. The same mindset can be applied

tech innovations, so they really have something for everyone.

when it comes to certain cases of operating packaging machinery.

Remember, when choosing equipment for your business, it is important

Unless the equipment has built-in automation capabilities, then training

to equally consider who is providing it all. Their attitude, work ethic,

enough of your staff to operate the machinery safely and efficiently

and company policies should be extremely telling about the quality of

is crucial. Otherwise, you will be ordering technology that will sit

product you will receive. Your production line is the heart and soul of

redundantly on your premises, unused or hazardously managed. Keep

your firm, so investing in the best equipment available will optimize your

the qualities of your workers in mind when you make your selections

chances of business success.

and upskill them where necessary.

Eco-Friendly Capabilities

Having an excuse to train new or existing staff may be a good way to raise

In today’s public and literal climate, it might be worth paying heed to

staff morale too. After all, happy workers are productive workers, and they

your packaging machinery’s effect on the environment. It might be that

may interpret this move as an investment in their future rather than a mere

your decision will have an impact on the overall reputation of your firm,

means to an end. If you can dedicate resources to their development, then

and how much exposure it receives.

your business will benefit beyond the operation of packing machinery. 26 MAY 2021

3 THINGS TO CONSIDER WHEN

CHOOSING PACKAGING MACHINERY FORWARDER magazine

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INDUSTRY SERVICES EXPERTS

ver the last ten years the way people shop, both online

Feedback is vital to a retailer’s internal decision making. Retailers risk

and in store has transformed. New ways to pay have been

making changes that do not improve customer satisfaction with the

introduced, new delivery options such as same-day and

current gap – as customer issues are unrevealed and unresolved. This

next-day delivery have launched, and the focus for retailers’ has been

results in cycles of change where decisions do not address the real

on designing a best-in-class user experience. Shopping has evolved for

customer pain points and do not drive an improvement in the customer

the better. E-commerce is flourishing and the pandemic has boosted the

experience. With feedback, retailers can develop insights and spot

growth in online shopping. There are, however, some issues that have

patterns to improve their process.

increased during this unusual year. As e-commerce continues to grow, it is vital that retailers and couriers fix these problems so that they can

Online retail has seen huge growth over the past year due to the

take full advantage of the increased demand.

pandemic. Our survey shows that this is set to continue – with 85% of online shoppers saying they would shop either the same or more

At Circuit we did some research to get a better understanding of the

frequently online over the next 12 months. Delivery is part of the

consumer delivery experience over the past year. We surveyed 1,000

new normal and, with no shop front, delivery drivers are the brand

people to understand how much of the consumer attitude to retailers is

front-of-house.

influenced by the delivery experience. A standout statistic showed that nearly a quarter of customers (22.5%) who experience delivery issues whilst ordering goods online do not complain.

Solving the issues highlighted by customer feedback To develop a good understanding of the customer experience, retailers

This concerning result proves that retailers are not fully aware of their

should make sure that they ask for feedback at all stages of the process

customers’ needs. When retailers don’t receive negative feedback they

– including the shopping process, delivery experience and of course, the

miss out on an important opportunity to resolve it – to generate a

product. However, it is not just enough to ask for feedback, retailers

positive experience and get the customer back on side.

must make it easy for customers to give it. Customers need to feel that their feedback is valued and will be used to both help them and improve

It’s crucial that this delivery feedback gap is closed as e-commerce

the overall experience for the future.

continues to rise. Retailers can gain a better understanding of their customers by taking the steps below:

One way of doing this is through technology and the use of mobile apps which can make feedback possible at just the touch of a button.

The benefit of customer feedback

For example with Circuit for Teams a key benefit of the software is

Customer feedback is hugely valuable. While it’s never good to hear

that retailers can capture the customer’s feedback easily as the process

that a customer is unhappy, it is important that delivery issues are

is built into the product. This significantly increases the amount of

not going unnoticed or unresolved – as this can increase the dismay.

feedback a retailer can access. A second option for retailers is to offer

When businesses have knowledge of customer issues, they are able

customers incentives for leaving reviews and there are a number of ways

to proactively solve them, improve customer relationships, and retain

of doing this including:

their trade in the future. Getting new customers is more expensive than keeping a customer, and so getting the right customers has clear

• Entering customers in a raffle to win your products once they’ve given feedback

economic benefits.

• Giving customers a discount code after giving feedback on a number of purchases • If you have a points-based rewards card, give them more points for feedback

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What is the future of delivery? The current delivery process sees retailers, couriers and customers working independently - this is something that Circuit is committed to changing. Communications will be vastly improved, and processes will be streamlined, by combining all three groups within one ecosystem. In time, there will be no surprise delays or packages left out in the rain. A benefit of one central communication channel for retailers, couriers and recipients is that it should help customers give feedback more quickly and easily. With apps such as Uber or Deliveroo, asking for a quick star rating out of five means customers do not need to leave the app or sign into their email to offer their opinion. It is easy, takes just a few clicks, and allows feedback to be given in a frictionless fashion. This could be the future of giving customer feedback on the delivery experience. Finally, while the feedback gap is concerning, it can be resolved as long as retailers and couriers work to prioritize customer experience and promote a culture where reviews are welcomed and encouraged. Jack Underwood, CEO & Co-founder, Circuit

HOW RETAILERS CAN

CLOSE THE DELIVERY FEEDBACK GAP FORWARDER magazine

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INDUSTRY SERVICES EXPERTS

ovement of goods, from a simple A to B journey up to the

For a Freight Forwarder, that means facilitating a simple and effective

complexities of international shipments carry risk of loss or

route for your customer to insure the goods against loss or damage

damage to those goods requiring the protection of insurance.

throughout the journey which removes the risk of prolonged identification of who is responsible, provides certainty to the customer

Along the chain of supply, multiple entities will have some liability for

that the goods are comprehensively insured and prevents customers’

the safe passage of the goods which creates contractual obligations on

frustrations with bureaucratic process (which can rebound on you).

those parties which can be complex and confusing, including identifying who should be arranging the insurance and the nature of that insurance.

First-party v third-party insurance cover When your customer insures their goods through Freightcover,

Many are the slips between cup and lips, caused by misunderstanding,

they are ensuring that if they suffer loss or damage, and subject

misinterpretation, and a desire to pass on responsibility.

to normal terms and conditions and proof of loss, they will be compensated. It does not matter who is ultimately responsible for

Taking control of insuring the goods for which you are arranging

the goods (the Insurer will undertake recoveries if they are available).

transportation is always a good idea.

This is called first-party cover.

Paul Burke, Freightcover Sales Executive +44 (0)7775 968831 • paulb@abinsurance.co.uk

Marcus Powell, Marine Account Handler +44 (0)161 482 7259 • marcus@abinsurance.co.uk

Mark Evans, Marine Account Manager

A&B Insurance Brokers +44 (0)161 482 7250

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+44 (0)161 482 7268 • markevans@abinsurance.co.ukw

ADVERTORIAL

When carriers insure, they are only insuring their own liabilities for the

By insuring their own goods, customers transfer all of these issues and

care of those goods, not the goods themselves. These liabilities can be

problems on to their Insurer, who is far better placed to carry out

restricted in many ways; weight against value, maximum values, time

recovery procedures against those responsible for loss.

limitations on reporting a loss, force majeure and other restrictions. This is called third-party cover.

How Freightcover gives an advantage to the freight forwarder

Relying on the liability of carriers and the insurance which covers those

• The best advice to your customer is for them to take control of

liabilities has multiple potential problems:

insuring the goods and offer them a simple, cost effective solution.

• Significant delays in establishing liability for loss

• This pre-empts and avoids the significant risk of post loss conflict.

• Contractual grey areas causing delay or avoidance of liability

In fact, prompt claims settlement aids the service to your customer.

• The Carrier not insuring their liabilities properly (forcing your

• By offering Freightcover as a solution it protects you, the Freight

customer in to expensive and uncertain legal action)

Forwarder, as the Freightcover Insured party does not need to

• Exclusions and conditions applying to the insurance (for example, situations such as General Average losses, which are not covered)

pursue recovery from your own Freight Liability policy. • Freightcover pays commission to the freight forwarder, creating an additional income stream.

THE ADVANTAGES OF

CONTROLLING INSURANCE OF CUSTOMERS’GOODS IN TRANSIT FORWARDER magazine

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INDUSTRY SERVICES EXPERTS

f you own a company that uses cars or trucks for its services, you may

Additionally, if you have more than one vehicle registered to your

need to have a vehicle insurance policy. A business vehicle insurance

business you probably need to look into having a vehicle insurance

policy covers physical damage and liability in the event that things

policy in place.

go wrong. This insurance policy is a formal regulation in most countries, designed to help you protect your business and your vehicle(s).

Do you perform loading and unloading? You may perform deliveries of various items with your business vehicle

Bear in mind that emerging and smaller businesses also benefit from

to customers or firm partners. These could be products, boxes, tools,

these policies. Self-employed people can profit from this insurance as it

or machinery, to name a few.

provides coverage in the event of accidents on business days. While you are taking out that delivery, you are covered by your vehicle Note that you might not be eligible for insurance if your vehicle is

liability insurance policy the entire time until the delivery packages reach the

serviced at unlicensed mechanics. Licensed mechanics like Collect

final destination. As accidents can easily occur during this period, it is well

Service Go ensure that any fault you encounter on your vehicle can be

worth taking out insurance if your business performs loading and unloading.

covered by insurance. You may now be wondering whether your business needs vehicle

What does a business vehicle insurance policy cover?

insurance coverage. To confirm if you need vehicle insurance for your

Here are some areas of coverage that may be

business, answer these questions:

included in your insurance policy:

Who owns and drives the vehicle?

• Bodily Injury Liability Coverage: If someone gets in an accident

If your vehicle is owned by a business, and someone other than you (an

caused by your business vehicle, this coverage is used to cover your

employee) is driving the company vehicle for business services, it would

legal fees to be paid for the bodily injuries and medical bills in the

be best to consult an insurance policy professional.

event of a lawsuit. • Property Damage Liability Coverage: This covers property

Are your employees driving their personal cars for company purposes? For instance, your employee may one day be driving their car for a package delivery to one of your clients, and gets involved in an accident. If this happens, your business will likely be accountable for bodily injuries and damage to property.

damage caused by your business vehicle. It’s used to reimburse the other party for repairs of damaged property. • Personal Injury Protection Coverage: This coverage helps pay for medical expenses if you get hurt in an accident. • Uninsured Motorist Coverage: This is used when your business vehicle gets hit by a car that doesn't have an insurance policy. • Collision Coverage: This helps pay the cost of your vehicle

If you want to avoid this situation, we would advise you to look into a

repairs when damaged by some other vehicle or object. • Comprehensive Coverage: This coverage pays for damages

reliable vehicle insurance policy.

caused to your car by other factors like fire, theft, or animals.

What is your business vehicle type? The type and weight of your business vehicle matters. If the vehicle you

Getting your business vehicle insurance policy.

drive is heavier than a normal-sized vehicle, say if it's a trailer or a truck,

Your insurance policy agent may ask if you own or rent your business

you might require a business vehicle insurance policy.

vehicle, who drives the vehicle, and how you use your vehicle for your business. Your answers to these questions will determine the kind of coverage you need.

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In Conclusion It is important to bear in mind that not all business vehicle insurance policies are the same. Vehicle insurance coverage has a limit, and this limit is the maximum amount your insurer is willing to pay for a covered claim. Spend your time discussing your specific needs with a potential insurance policy professional. This will ensure the coverage you get is the correct choice in the event of an accident.

HOW TO TELL WHETHER YOUR BUSINESS NEEDS

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INDUSTRY SERVICES EXPERTS

he Greater Bay Area (“GBA”) and Asia Pacific (“APAC”)

1 Government support

are two of the most popular terms the business world has

CW and Hewlett Rand work alongside InvestHK, a governmental

been buzzing about in the past few years. Many overseas

organisation, that promotes inbound foreign direct investment and supports

corporations choose Hong Kong as their springboard and gateway for

entrepreneurs who wish to enter the Hong Kong market. In 2013, InvestHK

starting businesses in Mainland China and APAC. So why is Hong Kong

launched the StartmeupHK division to brand the city as the top destination

a great start-up centre for GBA and APAC and how do CW CPA and

for entrepreneurship and innovation. For instance, Create Hong Kong is

Hewlett Rand assist companies to expand into these markets?

introduced in 2009 to promote and encourage the development of the city’s creative sector and international trade development.

Hong Kong’s super connector business environment

2 Financial Connectivity

Known as the international financial APAC hub, Hong Kong offers a

Entrepreneurs can obtain access to various public and private funding

stable and efficient business environment, equipped with modern and

and venture capital when deciding to establish start-ups. StartmeupHK

sophisticated infrastructure, telecommunications, and a well-established

offers a multitude of start-up recourses such as collaboration,

legal and administrative foundation.

investment, and mentorship programmes provided by angel investors, venture capitalists and corporate venture capital (CVC). Further on, the

With an open economy, start-ups can trade freely with minimal

Hong Kong government also initiated the Dedicated Fund on Branding,

government intervention. Hong Kong start-ups also enjoy low tax rates

Upgrading and Domestic Sales (BUD Fund) in 2012, which the funding

and a mature banking system, offering a full range of financial services. As

is now expanded to start-ups and match start-up or SME funding on a

of March 2021, Hong Kong is now home to over 160 licensed banks, and

50/50 matching basis for both the Mainland China Programme and the

around 40 overseas banks have established local representative offices

new ASEAN Programme. CW and Hewlett Rand support start-up soft

in Hong Kong. This makes Hong Kong hugely attractive to multinational

landing support with joined up accounting and consultancy services to

firms that expanding into the GBA and APAC region.

make your market entry successful.

Hong Kong’s Start-up Environment

3 Highly Skilled Talents

Hong Kong is a gateway for start-ups to tap into the APAC market with

With a leading education system, Hong Kong has nurtured a diverse pool

a wealth of support from respected professional services partner, like

of highly killed talent. According to the QS World University Rankings

CW and Hewlett Rand, coupled with excellent government support for

2020, 5 local universities in Hong Kong are ranked as the world’s top-100

market entry, capital and funding support, and a diverse pool of highly

universities. Many local institutes and universities also offer a range of

skilled talents, with an innovative entrepreneurial ecosystem.

talent programmes to groom the younger generation in taking over the knowledge society. For instance, the Hong Kong University of Science and Technology (HKUST) has formed a strategic partnership with Huawei Technologies (Huawei) to promote high impact research and strengthen

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Further information can be found at cwhkcpa.com or HewlettRand.com (please quote ‘FORWARDER’)

the University’s academic talent. The Hong Kong Monetary Authority

All in all, with more government incentives and construction projects,

(HKMA) has also co-organised a Banking Talent Programme to nurture

Hong Kong offers a mature and well-founded gateway for the

young banking talents. There is an abundance of ambitious and motivated

convergence of local and international talents and the expansion of

local talent that drives continued business and entrepreneurial ecosystems

enterprises into and out of the region. Moreover, Hong Kong’s history

in all sectors, including the import and export freight market.

and infrastructure set Hong Kong-based businesses and talents apart with their more international nature contrasting to other GBA cities.

Why is Hong Kong a great start-up centre for GBA and APAC? Hong Kong’s image as the international business hub has been longestablished. Being rated as the world’s 5th most competitive economy in 2020 by the Institute of Management Development (IMD), the city’s open economy is recognised by firms worldwide without any people or business barriers. Together with world-class universities, institutes of research excellence, and numerous government-sponsored startup programmes and incubators, Hong Kong’s international position and open business climate not only distinguishes the city with various competitive advantages as the desirable business destination but also a fantastic start-up centre for corporations that wish to enter GBA and APAC regions and to attract and attain top talents. Encompassing nine mainland cities and the two special administrative regions, Hong Kong plays a unique role in the GBA region as the leading finance and trade centre. The city acts as a bridge between Mainland China and the global community. Creating the 'quality living circle' in the GBA also takes a vital role in attracting talents. Apart from providing housing and healthcare services, the area also equips with sports and recreation facilities, as well as tourism and culture. The establishment

The GBA offers a vast and real business opportunity for Hong Kong-

HONG KONG based start-ups to build connections in Mainland China to realise one’s dreams and ambitions in the region.

THE PERFECT GATEWAY TO THE GREATER BAY AREA & ASIA PACIFIC

of new transport infrastructures, such as the Guangzhou-ShenzhenHong Kong Express Rail Link and Hong Kong-Zhuhai-Macau Bridge, help reduce travelling times dramatically within GBA cities, creating more cooperation and partnership opportunities. I N T E R N AT I O N A L

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here are many components involved when it comes to construction management. One of the most important parts of delivering a successful construction project is the logistics.

Keeping your construction logistics in line is a vital practice in getting your supplies where they need to be, on time, so that sites are clear and operations are performed swiftly. In particular, construction logistics plays a crucial part in the storage and movement of heavy bulk goods, allowing projects to be executed efficiently and safely from start to finish. If you’ve never considered construction logistics before, then it’s important to understand exactly how the solution can benefit your business so you can make the best decision for your project. Whether it’s a small or complex job, knowing the logistics you need is essential for planning procedures and for completing each stage of the process in record time. In this article we’re going to be providing the ultimate construction logistics guide which will include all the details you need to know about how it fully works and why it’s effective for keeping supply chains moving fast!

What is construction logistics? The term ‘construction logistics’ refers to the storage and movement of material supplies needed for completing a construction project. The logistics procedure involves the handling and collection of goods as well as storage and onsite delivery to help clear supply chains and improve the safety of items. Sending your freight through construction logistics means everything is fully covered, from sorting and packaging of materials, full warehousing, risk assessment and waste management. All goods are collected in a consolidation centre where materials can be shipped on a ‘just in time’ basis to make sure the site isn’t overloaded with materials. By protecting the goods required for your project, it reduces the risk of missing a delivery window or delaying a job which could lose your business money. No matter if your consignments are arriving via road, rail or ship, it’s crucial that the right construction logistics operations are carried out. Preparing a full logistics strategy ensures material stock levels are maintained and sites are kept safe which reduces the risk of goods getting damaged. So this helps with cutting down costs and saving time for focusing on other aspects of a project.

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How does construction logistics work? When it comes to using construction logistics, the first stage involves risk assessment

What are the main types of construction logistics activities?

and planning. This focuses on creating a full construction logistics strategy, which

Logistics in construction involves many different activities which are

is implemented to help control the supply chain materials and improve their

important for the safety of resources and smooth delivery of consignments.

distribution. This outlines the project timeline and inventory of materials and is a useful technique for making sure workforces have the right equipment at

Here are the main groups of construction logistics activities to be prepared with:

the right location and on time, so that there are no delays in the operation.

• Planning and assessment

• Order fulfilment

The next phase includes the collection and handling of goods so that they can

• Supplies sourcing

• Onsite and offsite delivery

be rolled out to where they're needed most. To make the whole process even

• Production scheduling

• Construction freight handling

quicker, freight forwarders can store consignments prior to distribution so

• Sorting and packaging

• Waste control

that supplies are ready on time and easy to locate when required. This also

• Warehousing

tools which will be needed. From planning to completion, construction logistics

ensures supplies are available in close proximity and saves the need for on-site storage space. Finally, once the supplies are needed, the materials are then

In addition to the above project solutions, another part of construction

carefully sorted and packed ready to be transported to the correct location.

management that can be used is Construction Consolidation Centres

All items are highly protected throughout transit and moved as safely as possible

(CCC). These locations are close to construction sites, which store

to ensure they arrive onsite undamaged. By getting all items delivered at the

consignments prior to delivery. So they are collected and dropped off to

same time, this helps to reduce road congestion and mileage costs. Another

site only when required. This reduces the amount of equipment on site

useful part of construction logistics is that it removes excess materials off site

to make moving around easier and means materials are available close by.

and clears any left waste to keep areas clean for the workforce. Allowing the construction team to speed up the project and increase the level of workflow.

Hopefully by discovering the reasons for choosing construction logistics, you’ll be able to integrate them with your next project and ensure a

Who needs construction logistics?

quicker turnaround! No matter your construction needs, construction

If you’re a project planner, developer or construction manager, full logistics

logistics is vital for managing your project effectively. In addition to clearing

should be considered to ensure all activities can be delivered efficiently and

your supply chains of any obstacles, it also helps to keep procedures

on-schedule. In particular, having an effective construction logistics system

running smoothly. So, why not streamline your construction project with

has a positive impact on time and cost, which is imperative for meeting

logistics solutions and properly coordinate your supply chain?

business objectives and controlling supply chains. No matter what building project you need to deliver, implementing an in-depth construction logistics

Charlotte Blackmore, Contributing Writer

plan is helpful with promoting improved productivity, maximises flexibility and boosts the level of safety for workforces to carry out their activities.

THE ULTIMATE

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INDUSTRY SERVICES F.Y.I.

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RECRUITMENT & TRAINING Organisations and bodies that provide and train staff for the freight and logistics industries. Related topics Certification Organic growth Safety awareness

Sponsored by

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12 MAY 2021

LOGISTICS UK LAUNCHES

TRAINING COURSE FOR VAN DRIVERS

ogistics UK, the business group representing the logistics

All van drivers are legally responsible for the road-worthiness of the

industry, has today (01 July 2021) announced the launch of a

vehicle they operate; along with their employer, they would be liable for

brand-new eLearning course, Van Driver Safety Training with the

prosecution if found to be operating a defective van. It is vital that anyone

aim of ensuring the four million vans currently on the UK’s roads are being

driving a van – whether using it to carry tools, equipment and materials,

driven safely, efficiently and in compliance with government legislation.

deliver goods, or to transport others – is aware of this responsibility and takes every possible step to ensure they are operating their vehicle

The fully online course – launched officially at the Innovation and

safely and legally. Logistics UK’s brand-new virtual eLearning course, Van

Technology in Transport Hub - ITT Hub at Farnborough International

Driver Safety Training provides van drivers with the toolkit they need

Exhibition & Conference Centre – is available to Logistics UK members

to ensure they keep themselves and other road users safe throughout

and non-members alike. The course provides van drivers with a

their working days; we are thrilled to launch this service.

comprehensive overview on how to operate a van safely, ranging from

David Jordan, Deputy Operations Director of Services, Logistics UK

driver fatigue and the rules of the road, defensive driving to vehicle roadworthiness, and explains how to identify and report possible vehicle

The course is available to purchase for £9.95 per use for Van Excellence

defects. The modules within the course also cover the importance of

Accredited Operators, £12.95 per use for members of Logistics UK and

appreciating the powers of enforcement authorities, and advice on fuel

£17.95 per use for non-members. For more information, and to sign up,

efficiency and safe loading.

please visit http://www.logistics.org.uk/vdst

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RECRUITMENT & TRAINING NEWS

PATHWAY TO EXCELLENCE 1 JUNE 2021

FOR PALL-EX EMPLOYEES

all-Ex Group has invested in its future leaders, as the logistics

The programme will now be a feature of Pall-Ex Group’s business

giant launches a management degree programme in partnership

strategy moving forward, with new places available each year, as the

with University Centre Quayside. An initiative which has

company continues along its pathway to excellence.

seen the business invest over £200,000, the programme has seen 10 members of staff from across the Pall-Ex Group of Companies selected

Barry Byers, Managing Director – UK Business Units at Pall-Ex

to complete the three year course. Having advertised the role to all staff

Group initiated the process of implementing the course, and has

from both its pallet networks, Pall-Ex and Fortec, as well as the four

been the driving force behind its implementation. He comments:

Owned Operations throughout the UK, candidates were interviewed

I have always appreciated the importance of nurturing talent within

and selected by Pall-Ex Group senior management.

a business, retaining those people and helping them become leaders. The opportunity we have been able to provide for this group of people

The UCQ Chartered Manager Degree Apprenticeship (CMDA) combines

signifies Pall-Ex Group’s commitment to supporting its staff. By ensuring

a BA (Hons) Professional Management degree (validated by The Open

we are continually providing opportunities for development, we are

University) with the CMI Level 5 Diploma in Management and Leadership.

securing the future success of our business.

The skills and knowledge acquired by those on the course will help them to develop further in their current roles and allow them to take on

Kevin Buchanan, Pall-Ex Group CEO, continues to explain why the

more senior roles in years to come. Of course, this will also benefit

decision was taken to provide this opportunity for staff across the

Pall-Ex Group, as talent is nurtured within to support the business as it

business. Echoing Barry’s comments, he said:

continually strives to deliver excellence across all areas of its operation.

our most important asset is our people. Their skills and abilities are a

We recognise that

fantastic resource which we want to nurture as this will only benefit Staff from a variety of business roles have been selected to enrol on the course

both the company and the individuals. We want people to be able to

to ensure that the talent in all areas of the business has the opportunity to

join our organisation at any level and know that their achievements

shine. Ellie Harman, who recently completed her apprenticeship with Pall-

when working in the Group are only limited by their own ambitions and

Ex, is a Customer Service Administrator and James Barston, a Business

efforts. Developing our talent from within will only make us an even

Development Manager with Pall-Ex Group, are just two of the staff members

stronger business. This significant investment which Pall-Ex Group has

on the course. The other successful applicants were Joe Murfitt, Central

made highlights our commitment to achieving excellence now and, in

Hub Operations Manager; Samantha Newton, International Operations

the years to come, as we aim to become the leading palletised freight

Manager; Stuart White, General Manager – Operations at Fortec; Lauren

distribution network in Europe and beyond and become the employer

Pullin, Corporate Commercial Analyst; Adrian Craven, Member Support

of choice. The people working hard to complete this course and those

Co-ordinator; Laura Brown, Network Compliance Manager and Nick Antill-

who follow in their footsteps will be at the forefront of ensuring we

Holmes, also a Network Compliance Manager.

achieve this objective.

Chris Churchill was the final successful candidate, based at Pall-Ex’s

Pall-Ex Group continues to invest in its future, with new appointments

Owned Operation, Shears Bros (Transport) Ltd, he is Network Manager

in recent months further strengthening its position in the logistics

at the Bournemouth based business.

sector. The Group has seen its shareholder membership grow in the last 12 months, as its unique offering proves to be a success.

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ecent efforts in the Asia-Pacific region (APAC) have resulted

GEODIS in APAC is on a journey of growth through transformation.

in Investors in People (IIP) accreditation in 12 locations in

In an ever-rapid changing environment, embracing innovation and being

which GEODIS operates. Based on the concept of sustainable

flexible in operating as a team and as a region will be key in increasing

high performance through people, the IIP certification, an international

GEODIS’ market share and relevance. Programs such as the recently

standard for people management, confirms GEODIS' commitment to

launched ‘Manage!’ supports leaders through training and is an example

caring for and developing its people.

of how GEODIS is investing in its people and their readiness to meet the challenges of a fast-growing team. In addition, GEODIS continues

GEODIS has seen its activities accredited in Australia, Bangladesh,

to enable career progression for all staff through detailed development

China, Hong Kong, India, New Zealand, Indonesia, Malaysia, Singapore,

plans for individuals at all levels. The aim is to attract younger people

Taiwan, Thailand and Vietnam.

and retain talented performers with the excitement of a logistics career at the precipice of change, while providing them the job stability of

With a detailed structure of nine key indicators, the criteria of which

belonging to a global organization.

have been developed over 30 years, IIP accreditation is recognized in 66

Onno Boots, Regional President & CEO, Asia Pacific, GEODIS

countries around the world. Companies must achieve proven set levels of performance in three well-defined areas of personnel management:

Some other examples of what GEODIS has been carrying out

Leading, Supporting and Improving.

to achieve the IIP accolades include:

The IIP key indicators of performance are very much aligned with our

• Setting up of Employee Engagement Focus groups to review

own seven corporate ‘Golden Rules’ and seven ‘Leadership Principles.'

results, identify root causes and propose recommendations,

Leading and inspiring our people by engaging and empowering them to take

corresponds to one of the nine IIP key indicators labelled

ownership of the performance is critical. In addition, each and everyone’s

Empowering and involving people.

abilities are actively developed, allowing our people to realize their potential, creating a culture that encourages innovation and continuous

• The cross-department job rotation schemes in various ASEAN

improvement to drive sustainable success. We consider IIP accreditation as

countries is an initiative that is in line with the IIP indicator

an independent measure confirming the success of our guiding principles.

entitled Structuring work within the ‘Support’ sector.

Anne Tan, Head of Human Resources, APAC for GEODIS • All GEODIS’ teams in APAC employ the Lean Six Sigma (LSS) Having a clear and compelling ambition is seen as central to achieving and

Green Belt approach and EES planning processes,

sustaining accreditation. GEODIS’ strategic plan, Ambition 2023, is backed

actions that conform with the IIP Indicator

by a structured Transformation Program, in place since 2019. This program

Delivering continuous improvement.

is led and sponsored by the APAC Board members and provides a blueprint for the different functional and commercial areas in the company to develop and grow within 5 years to meet its accelerated growth objectives.

25 JUNE 2021

GEODIS ACHIEVES

INVESTORS IN PEOPLE ACCREDITATION ACROSS ASIA PACIFIC FORWARDER magazine

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RECRUITMENT & TRAINING NEWS 21 JUNE 2021

SEASONAL VISAS & FUNDED TRAINING

VITAL TO EASING SKILLS SHORTAGE SAYS LOGISTICS UK

ith more than 45,000 HGV driver tests outstanding

DVSA estimates that it can undertake 118,000 HGV driver tests in the

at DVSA as a result of the COVID-19 lockdowns,

remainder of 2021, but it will take months to catch up on the existing

Logistics UK is today pressing government to introduce

backlog of outstanding examinations. And, as Mr Wells explains, the

a seasonal visa for European HGV drivers to protect the nation’s supply

industry also needs a boost from government to speed along the number

chain while the organisation catches up with this backlog.

of new recruits entering the market.

During the COVID-19 pandemic, understandably, all driving tests were

Even before the loss of our EU workers, logistics was suffering from

suspended, leaving a huge backlog of potential drivers wishing to enter the

a chronic shortage of drivers. It takes time and money to train new

logistics industry. At the same time, 79,000 European logistics workers

recruits to be ready to enter our highly regulated industry, but with

returned to their home countries – and this, combined with an existing

many people suffering the effects of the current economic downturn,

shortage of HGV drivers more than 76,000 individuals[1] has meant that

this cost can be prohibitive. We need government to prioritise the

haulage firms are now struggling to recruit new drivers – a problem which

implementation of funded training to open the industry up to as many

will be exacerbated by Summer holidays for those who have worked so

people as possible, to counteract the long term recruitment issues

tirelessly throughout the pandemic. The government recently granted

which logistics has faced for many years, and attract a new generation

temporary visa status for agricultural workers to ensure that important

of drivers and other employees to the sector as older personnel retire

crops are picked and made available for UK consumers. But without

and leave the industry.

temporary visa status for the drivers to move this food to where it is needed, the supply chain will break down at the first hurdle. The two sectors work hand in hand and should be treated in the same way. Our members urgently need drivers to be available now while DVSA catches up with the backlog of outstanding driving tests: without this temporary cover, there is a very real risk to the availability of the food and other vital items on which we rely during the Summer months. David Wells, Chief Executive, Logistics UK

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EODIS is launching 'Manage!', a programme designed to

People are at the heart of our business. This new

support its 8,000 managers around the world. Built around

programme is based on the 7 GEODIS Leadership Principles

the company's 7 Leadership Principles, it aims to strengthen

which define our Group’s expectations of its leaders. It aims

their skills and leadership through a 14-week programme. This will be key

to develop the skills of our teams while sharing a common

to stimulating commitment and creativity in their teams and partners, to

corporate culture, regardless of geographical location.

achieve the goals of GEODIS’ 'Ambition 2023' strategic plan.

Mario Ceccon, Executive Vice President Group Human Resources,

In a pandemic context marked by a disruption of norms and traditional

GEODIS

benchmarks, management is even more essential today. To lead our market, the quality of our managers and the commitment of our teams

The 7 GEODIS leadership principles:

are crucial. This new programme aims to ensure that our leaders have all the attributes to support their employees and encourage them to

• Be a Strategy Ambassador

remain agile and in tune with what is happening in the world.

• Debate. Decide. Align.

Marie-Christine Lombard, CEO, GEODIS

• Drive results • Duty to communicate

The Manage! programme includes six training modules, including a

• Engage and empower people

total of 24 hours of group sessions, combined with online resources

• Own the All

and personal assignments. It addresses decision-making, performance

• Walk the talk

management, communication and feedback, through modules such as 'developing your emotional intelligence' and 'collaborating and coming together in decision-making.' 9 JUNE 2021

GEODIS CREATES NEW

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mployee health and safety has taken on a new focus and

With climate disasters raging all the time, causing massive winter storms

meaning in the wake of COVID-19. For owners and managers

in Texas and blistering heat waves across the western United States,

in the freight and warehousing industries, it's more important

your multifaceted safety approach must prepare workers with the PPE,

than ever to instill consistent safety practices that offer employees the sense that their workplace does everything it can to keep them safe. Creating a culture and environment of safety means taking on a multifaceted approach towards employee well-being. From ongoing training to engaging employees with the tech and strategies they need to make the job safer, here's how you can create a comprehensive safety strategy.

shelter, and procedures they need to stay safe and healthy.

Hazard communication To promote greater safety standards in real-time, you need methods in place for effective hazard communication. By

communicating the presence of workplace hazards, you maintain a safer environment and promote greater alertness across your workforce.

Training

Fortunately, workplace hazard communication can be made simpler

Every multi-faceted safety approach should begin with training.

and more effective with the help of modern technology. Internet of

Safety training is too important to neglect, and ongoing training

Things (IoT) sensors and monitors fed to a comprehensive Safety

in procedures like forklift operation has been shown to increase the

Management System (SMS) can all help safety managers monitor safety

safety and productivity of a workplace. By expanding the safety training

concerns in real-time.

available to employees and consistently offering refresher courses, you can improve your overall safety outcomes.

These tools, in combination with industry standards, can streamline your approach to hazard communication. Ensure you maintain the proper

The Occupational Safety and Health Administration (OSHA) safety

labeling and signage, employee training, and accessibility considerations,

requirements dictate that workers must complete a range of training

then apply modern tech for greater success.

modules every year. Complying with these standards means exposing employees to information that covers every topic from asbestos to respiratory protection. But you shouldn't just be satisfied with the bare minimum.

Risk analysis No multifaceted approach to employee safety will be complete without comprehensive and ongoing risk analysis.

Unfortunately, accidents can take a wide variety of forms and if you're

By consistently reassessing your training endeavors and opening them up to employee feedback, you can create more effective training programs

not considering everything from biological and chemical hazards to ergonomic concerns, your safety approach will be incomplete.

that your employees find directly applicable.

Conducting a thorough risk analysis means considering every potential

Environmental awareness

avenue for concern and ensuring that employees are protected properly.

Next, your safety approach needs to develop a strict focus on

For example, the CDC reports that 2,000 workers sustain an eye

environmental awareness. This doesn't just mean the impacts

injury every day and yet many safety managers may fail to recognize

that your business processes have on the environment but the effects

the potential for eye-related accidents in any industrial environment.

of the environment on the safety of your workers. From shifting dust particles to chemical spills, make a point to address

For example, the main risks of working outdoors in the winter include falls, frostbite, and hypothermia. To mitigate these risks, you need to have a plan in place for addressing any type of environmental hazard that may come your way.

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ISSUE65

every possible hazard.

Employee engagement

Securing safety with a multi-faceted approach

Finally, a truly multi-faceted safety approach is one that

By following these strategies, you can implement and manage a multi-

actively engages your entire workforce. As just about anyone

faceted approach to employee safety that both involves workers and

may tell you, intermittent safety training can be tedious. To keep

improves safety outcomes through technology. As the world reels still

employees focused and learning, they need to be involved in a dialogue

from the effects of the COVID-19 pandemic and the safety concerns it

and have room to address the concerns that they see on the job.

brought with it, engaging your workforce in a multi-faceted approach will help keep your efforts safe, your supply chain strong, and your

Streamline your safety approach with an open forum for safety

business more productive.

suggestions and concerns. Your intermittent training and new safety standards should all include gathering employee feedback. Then, create

Assess your operations now to explore where these tips can help you

a procedure for inviting employee suggestions and follow-up accident

cultivate a safer workplace.

reporting with incentives. Indiana Lee, Contributing Writer By building in incentives to your accident reporting standards, you can maintain greater levels of accountability. However, this must be tailored to the workforce to avoid under-reporting. Individual rewards like cash or time-off incentives are often the most effective. Developing this program is another place employee engagement is vital, since you'll need incentives that employees will actually want to work towards.

TAKING A MULTI-FACETED APPROACH TO

KEEPING EMPLOYEES SAFE FORWARDER magazine

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RECRUITMENT & TRAINING EXPERTS

any incidents involving the transport of dangerous goods

The other Amendment 40-20 courses are tailored to different job

both at sea and ashore can be attributed to a poor

functions involved in dangerous goods movement such as booking office

understanding of IMDG Code provisions. Incorrect

staff, consignors, packers and cargo handlers, ship loaders and ship

documentation, packaging, segregation, stowage within the container

operators. An advanced eLearning course is available for dangerous goods

and on board ship and many other common errors put lives, property

safety advisers, and a refresher course for those who need to update their

and the environment at risk. An increasing number of containership

training to Amdt 40-20, either previous classroom or online students.

incidents are being caused by poorly stowed, undeclared or misdeclared dangerous cargoes.

Exis also offers SCORM content packages developed to the SCORM 1.2 standard for import into SCORM-compliant learning management systems.

Why do forwarders need training? IMDG Code training has been mandatory for all shore-side staff

IMDG Code eLearning is a Certified Det Norske Veritas Learning

involved in dangerous goods transport since 2010. The requirements

Programme and is approved by several competent authorities around the

for training can be found in Chapter 1.3 of the IMDG Code, produced

world. The courses have been used by six of the ten largest container

by the International Maritime Organization, which is the rule book for

shipping lines as part of their global training programmes as well as by many

shipping dangerous goods by sea. Forwarders are a key link in the sea

other companies active in the maritime transport chain.

transport chain. Even if forwarders do not set out to include dangerous goods handling as part of their business model they may inadvertently

IMDG Code eLearning is sponsored by leading transport and logistics

handle DG unknowingly because the shipment includes substances that

insurer, TT Club, and supported by the International Container Handling

have been misdeclared or undeclared by the shipper. Establishing a

Association (ICHCA).

compliant DG training programme can help staff to recognise dangerous substances, understand package marking/labelling requirements

Benefits of IMDG Code eLearning

and segregation/stowage within a container and be compliant when

eLearning offers trainees the flexibility to login into their course from a

completing the required documentation.

PC, laptop or tablet and learn at their own pace either at their place of work or at home. Training and assessment is 100% online and there is a

What is IMDG Code eLearning?

course completion certificate which can be kept as a record of training

IMDG Code eLearning was developed to meet the need of training

and presented to the competent authority if required.

large numbers of shore side staff, and has been updated at each new Amendment since it was launched. IMDG Code Amendment 40-20,

Courses can be added to a free eLearning administrator system to allow

on which the new courses are based, can be used throughout 2021

designated people in the organisation to set up students, assign pass

voluntarily, becomes mandatory on 1 June 2022 and will be in force

marks and monitor progress. This delivers consistent training standards

until 31 December 2023.

across operations on either a local, regional or global basis and is especially relevant to corporate

The IMDG Code Consignor/Freight Forwarder course is online IMDG

quality assurance programmes.

training tailored to personnel with a management, supervisory and/ or safety compliance role for a company involved in dangerous goods

The courses also help Exis

consignment operations, for example, shipping or freight forwarding.

customers understand how to use tools like Hazcheck Online to check containerised DG shipments against the IMDG Code as part of their day to day operations.

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O N L I N E T R A I N I N G F O R T R A N S P O R T R E G U L AT O R Y C O M P L I A N C E

IMDG CODE E-LEARNING Mandatoryin training for shore-side staff Developed collaboration with IMO

Exis Technologies has been a global leader in IT systems for the transport of DG by sea and eLearning courses for the transport industry for nearly 35 years. Since April 2018 Exis has been part

Train at home or at work with our range ensure the Safety of Life and Cargo at Sea. of NEW Amendment Visit existec.com/imdg-elearning4020 40-20 e-learning for more information, a free trial and to buy! courses

of the New-York based National Cargo Bureau

COURSES

(NCB). Together their not for profit mission is to

• Dangerous Goods Transport General Awareness (available in

Our IMDG Code e-learning courses have been used to train staff globally since 2010 when IMDG Code training became mandatory. They deliver costeffective compliance for all shore side sectors involved in the handling and transport of dangerous goods by sea. Used by 6 of the top 10 container lines.

English and Spanish)

• • • • • •

IMDG Code Standard IMDG Code Consignor/Freight Forwarder IMDG Code Packer/Cargo Handler IMDG Code Ship Loader IMDG Code Ship Operator IMDG Code Refresher

EXIS TECHNOLOGIES LAUNCHES

The courses can be purchased with two additional modules, 49 CFR and ADR, which look at the additional requirements in those regulations when shipping under IMDG Code provisions.

BENEFITS

AMDT. 40-20 IMDG CODE eLEARNING

COMPLIANCE: Meets the mandatory training requirements in the IMDG Code. Courses are produced by dangerous goods transport specialists. FLEXIBLE LEARNING: Courses are suitable for any number of students from individual training to large global training programmes. They are taken online at the student’s own pace or to a timetable set by management. Courses are open book and include hyperlinks in the course to help with your training experience. COURSE MANAGEMENT: Administrator function to monitor and manage any number of students. CERTIFICATE: Tests at the end of each element ensure understanding of learning topics, final course completion certificate. Verified option available. FORWARDER magazine

ISSUE65

Visit www.existec.com/imdg-elearning4020 for more information and to buy!

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RECRUITMENT & TRAINING APPOINTMENTS WELCOMING TO

WERNER DETTENTHALER

GEBRÜDER WEISS

IN THE POSITION OF

REGIONAL MANAGER LAND TRANSPORT GERMANY

erner Dettenthaler (54) will take over

About Gebrüder Weiss

as Regional Manager Germany in the

With more than 7,400 employees, 170 company-

Land Transport area at Gebrüder Weiss

owned locations and an annual turnover of 1.77

from July 1, 2021.

Werner Dettenthaler is an expert

billion euros (2020), Gebrüder Weiss ranks among

in the transport and logistics business who, by joining

Europe's leading transport and logistics companies.

us, will help in efforts to implement our growth targets

In addition to its core business of land transport, air

in Germany with his outstanding industry know-how,

& sea freight, and logistics, the company operates a

says Jürgen Bauer, member of the Gebrüder Weiss

number of highly specialized industry solutions and

Management Board. He succeeds the long-time Gebrüder

subsidiaries under the umbrella of Gebrüder Weiss

Weiss Manager Anton Hagg, who passed away last year.

Holding AG, based in Lauterach (Austria) – including

Native to the German region of Franconia, he brings to the

the logistics consultancy firm x|vise, tectraxx (industry

position more than 30 years of professional experience in

specialist for hi-tech businesses), dicall (communications

leading positions with well-known transport companies.

solutions, market research, training), Rail Cargo (railway

Most recently, Werner Dettenthaler worked in the

transports), and the Gebrüder Weiss parcel service

management of an internationally active group.

GWP, co-shareholder of the Austrian company DPD. This bundling of services allows the corporate group

Gebrüder Weiss has a well-developed network of own

to respond to customer needs quickly and flexibly.

land transport locations in southern Germany – from

Today, having implemented a variety of environmental,

Esslingen, Aldingen, Lindau, Memmingen, Nuremberg

economic and social initiatives, the family-run company

to Passau. In addition to groupage freight and direct

with a 500-year history is also considered a pioneer in

transports by truck, the service provider also organizes

sustainable business practices.

rail transports and develops individual logistics solutions for its customers, with some 100,000 square meters of warehouse and freight handling space being available for this purpose. Gebrüder Weiss employs a total of 740 people in land transport in Germany.

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WELCOMING TO

RACHEL MORLEY & CHARLES HOGG

BIFA

IN THE POSITION OF

NATIONAL CHAIR & VICE-CHAIR

K freight association elects new national chair

Stubbings becomes Immediate Past Chair for a two-

and vice-chair. Rachel Morley has succeeded

year term, and Sir Peter Bottomley, MP, remains as

John Stubbings as the elected National Chair

BIFA president.

of BIFA – the British International Freight Association – for a two-year period.

In welcoming Rachel and Charles into their new roles, I wish to express my appreciation for the contribution

Morley, Regional Manager Western Europe at BIFA

made by John Stubbings over many years; and pleasure

member company, OIA Global, who has been Vice-Chair

that Sir Peter has agreed to continue in office. Rachel

for the past two years, was appointed a director of BIFA

and Charles’ wide-ranging experience and senior roles

in 2017 and chairs the trade association’s Midlands region.

in successful freight forwarding companies will ensure that BIFA and its members will benefit greatly from

Alongside Morley will be Charles Hogg, Commercial

these new appointments.

Director of Unsworth Global Logistics, who has been

Robert Keen, Director General. BIFA

elected as Vice-Chair. Hogg is currently Chair of BIFA’s Maritime, Road and Rail Policy Group.

WELCOMING TO

DAVID SHEPHERD The bolstering of the IAG Cargo executive team, reflects the

IAG

IN THE POSITION OF

growing importance of cargo within the Group. In 2020 the business

MANAGING DIRECTOR

AG Cargo the cargo division of International Airlines Group (IAG)

delivered exceptional results, amid a challenging economic and capacity environment, reporting commercial revenues of €1,306 million over the period from January 1 to December 31 2020, an increase of 18.5 per cent on 2019 at constant currency.

is delighted to announce the appointment of David Shepherd as Managing Director.

As we build on the success of 2020, we are excited to be welcoming David back who brings a wealth of experience. David

David Shepherd, who is joining from Aer Lingus, is well known in the

will lead all aspects of our business in close collaboration with

industry having previously held a variety of leadership roles at IAG

me, in this vital time in aviation. The past year has shown just

Cargo including the positions of Commercial Director and Director

how essential air cargo is for industries around the world and this

of Digital Ventures. Shepherd will report into David Podolsky, who

appointment reflects the importance of cargo in the Group.

will continue in his role as Chief Executive of the business, having

David Podolsky, Chief Executive, IAG Cargo

served in the interim role since April 2021. Shepherd who will be re-joining IAG Cargo on 1 August 2021 said, I am delighted to be returning to IAG Cargo working closely with David and the wider cargo team at this time of unprecedented change as we look to expand and further transform our cargo offering. FORWARDER magazine

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RECRUITMENT & TRAINING APPOINTMENTS WELCOMING TO

JOEY XU

AERO AFRICA

IN THE POSITION OF

DIRECTOR AIRFREIGHT ASIA

ero Africa, the Hong Kong based air cargo

Aero Africa Southern Africa is pleased to announce the

management group, has welcomed two new

appointment of Gary Tobias as Regional Operations

specialists to its management team in China

Manager. Gary will be responsible for the regional

and Southern Africa.

128

airfreight import and crossborder operations of Aero Africa. Gary started fresh in the wholesale industry

Aero Africa Asia is excited to welcome Joey Xu, in the

working at CFR Freight SA (Pty) with airfreight exports

newly-created position of Director Airfreight Asia. Joey will

and airfreight imports. He was soon moved into a Key

be responsible for the overall airfreight development of the

Accounts role at CFR where he oversaw several of the

group in Asia with focus on procurement with carriers and

most important clients. Thereafter he moved into a route

optimizing our neutral scheduled airfreight consolidations

development role to develop products from Europe

from Asia to Africa. She will also assist our business

and Asia. Subsequently, he was offered an opportunity

development team to promote our African solutions to

to run the Cape Town airfreight operations as the

the Asean freight forwarding and aviation community. Joey

operations supervisor in August 2019. Gary has since

is well accustomed with procedures and has extensive

relocated from Cape Town to Johannesburg where he is

knowledge in the China airfreight market. She has been

now based to assist the regional development of Aero

working with airlines’ key persons for many years and has

Africa. Gary Tobias has obtained a post graduate degree

built excellent relationships. Before joining Aero Africa she

in B.Com Honours Logistics Management and joins Aero

worked as regional air freight manager & head of air freight

Africa after more than 7 years of experience within the

for M&M, On Time Express, and Shipco Transport.

Airfreight Wholesale Industry.

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ISSUE65

WELCOMING TO

LESLEY EWING

CALEDONIAN LOGISTICS

IN THE POSITION OF

DEPOT MANAGER

aledonian Logistics has hired Lesley Ewing

Derek Mitchell, Caledonian Logistics’ founder and

as depot manager at Caledonian Logistics’

managing director, added,

operation in Cumbernauld.

Europe has brough uncertainty and widespread change

The UK’s withdrawal from

amongst supply chains and it’s certainly a challenging time

Lesley, who lives in Carnbroe, North Lanarkshire, is

for many logistics companies. I’m pleased to say that the

responsible for the efficient running of the depot, ensuring

wealth of knowledge and experience here at Caledonian

all legal and compliance obligations are met, taking charge

meant we were in the best possible shape once we left

for the maintenance of vehicles and equipment, workload

the EU and with Lesley’s help, we’ve delivered a ‘business

planning for the 22-person team, as well as overseeing

as usual’ service for our customers.

incoming and outbound freight for Palletways, of which Caledonian has been a member for over two decades.

Founded in 1999, Caledonian Logistics has grown significantly over the past two decades from a start-up to

As former co-owner of a small courier company, Lesley

one that now employs more than 130 employees across

and her partner ran a small fleet of vans covering a range

three depots in Aberdeen, Cumbernauld and Inverness.

of contracts from newspaper deliveries for a major

At the time of its launch, the business handled around 600

distributor in Scotland to parcel services, removals, and

pallets per month but now move closer to 13,000. To date,

long distance and airport freight.

it has handled more than two million pallets for Palletways.

Commenting on why she was keen to join Caledonian

Caledonian Logistics is one of over 115 independent

Logistics, Lesley said,

When you turn up to an

transport providers that are part of Imperial’s Palletways

interview to see senior management and the managing

UK network. They benefit from shared expertise and

director weeding a yard, labouring, moving furniture and

resources from within the group to deliver consignments

having a laugh while they’re doing it while still remaining

of palletised freight to market faster and more cost

operational, you know there’s tremendous team spirit

effectively than ever before. The Palletways Group,

there that many companies can only dream of. It’s great

famed for its industry-leading IT developments and

to know the senior management team see such potential

operational systems, comprises 450+ depots and 21

in me and are investing in my development now and

hub operations, through which it provides collection

for the future and I can’t thank them enough for their

and distribution services across 24 European countries,

support and guidance which has made my transition into

including the UK.

this role an easy one. I want to do all I can to improve our operational efficiency across all areas of the business and looking forward, I want to continue on my career journey with Caledonian Logistics and see where it takes me! FORWARDER magazine

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The leading job board RECRUITMENT & TRAINING for the global freight industry

Reimagined. Redesigned. Relaunched.

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WELCOME WELCOMING TO

TO THE TEAM

ROB TUCKEY

HEADFORD USA

IN THE POSITION OF

RECRUITMENT CONSULTANT, FLORIDA A LITTLE ABOUT THE APPOINTMENT About me...

GET IN TOUCH...

Regular gym goer and very keen car enthusiast.

+1 470 481 5364

Hobbies/interests...

rob@headfordgroup.com

Going to the gym and enjoy boxing. Relevant experience/qualifications... Passionate sales consultant with a strong telesales background. Interesting fact... Orlando is home to an entertainment centre with a building constructed upside down.

SUNNY PANESAR

WELCOMING

FORWARDING JOBS TALENT CONSULTANT, NEW YORK & NEW JERSEY, USA A LITTLE ABOUT THE APPOINTMENT

& post office to including a catering business, café and

I am a business-minded individual with good family

bakery and tripled the turnover of the business. I was

morals. Born and bred in London and moved to

a manager for Carphone Warehouse where I still hold

Bristol roughly 17 years ago. I love spicy food and am

records for the most amount of contracts in a day, week

adventurous when it comes to different cuisines. I

and a month. To add the icing to the cake I was part of

enjoy watching movies, Action, Horror, Comedies are

the only store to hit the yearly target 3 years running.

IN THE POSITION OF

my preferred genres. I love reggae music, anything from dancehall, roots, lovers rock, dub. also listen to hip hop R&B soul and jazz and blues. I like to play instruments.

GET IN TOUCH...

I ran the family business for over 11 years. Which we

+1 470 481 5364

grew and expanded from being just a convenience store

rob@headfordgroup.com

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RECRUITMENT & TRAINING VACANCIES

FEATURED POSITION WHAT WHO

TELESALES EXECUTIVE

FREIGHT SOLUTIONS CONSULTING

WHERE

BRISTOL, UK KEY RESPONSIBILITIES • Making outgoing/incoming customer calls and processing new sales • Following up business leads and actively selling our products • Delivering a consultative selling approach • Maintain sales pipeline and build customer relationships • Display a positive and professional attitude • Up-selling value within our product range • Updates CRM system • Develops product knowledge and services sold • Contributes to the team performance by sharing and implementing best practice ideas

JOB DESCRIPTION Are you looking for an exciting new role, working with like-minded

SKILLS & EXPERIENCE REQUIRED

hungry sales professionals? If your answer is yes, don’t let this amazing

• Previous experience in a fast-paced Telesales role

Telesales Executive opportunity pass you by. Working within a vibrant

• Able to build and develop lasting customer relationships

office, the successful Telesales Executive can expect an excellent working

• Able to work closely within a team and cross-department functions

environment, first-class management support and a clear career path.

• Excellent communication skills • Target-driven

Experience within a similar Telesales role would be preferred, however,

• Always looking to train and develop your skills to help you succeed

with the correct blend of ambition, drive and passion, you will receive all the training needed to be successful!

HOW TO APPLY

WHAT’S ON OFFER?

Please apply in writing with a copy of your CV to

• Competitive Salary (up to £25K) • Excellent commission struc.

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luke@forwardingjobs.com • Flexible working hours • Company pension • 20 days holiday plus Bank hols

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FEATURED POSITION WHAT WHO

MULTIMODAL CLERK

AIR SEA SCOTLAND LTD.

WHERE

GLASGOW, SCOTLAND, UK JOB DESCRIPTION • We’re looking for a multi-modal clerk • Able to complete export and import customs declarations • Covering air, sea and road freight • Ideally two years’ experience • Based at our office next to Glasgow Airport Salary: £20,000–£25,000 per year Job type: full-time, permanent

BENEFITS • Pension scheme to which the company also contributes • Death in service benefit

HOW TO APPLY Please apply on

RECRUITMENT & TRAINING VACANCIES

FEATURED POSITION WHAT WHO

M&A NEW BUSINESS CONSULTANT

F R E I G H T

FREIGHT MERGERS

WHERE

BRISTOL, UK KEY RESPONSIBILITIES • Develop a thorough understanding of our services and company • Hunt for new business daily through a combination of follow up and proactive campaigns • Actively maintain a sales pipeline with documented activity reports • Efficiently manage own time to focus on activities that grow pipeline and revenue. • Conduct research through various media outlets in order

JOB DESCRIPTION

to discover, qualify and offer our services to prospects. • Understanding of key buying signs and have the ability to discuss

We are currently looking to bring on a M&A New Business deal origination consultant to work in the Bristol office. The M&A New Business Consultant should thrive in a fast paced environment and will

high level business details with each client. • Build long-term relationships by consistent and agreed levels of contact over a period of time

be accountable for identifying and qualifying new business opportunities for the sales team. The M&A Business Consultant will enjoy prospecting daily and is skilled at qualifying new client opportunities. They will set-up

SKILLS & EXPERIENCE REQUIRED

appointments for Senior Advisors and will be capable and resourceful in

• Degree or equivalent industry experience

overcoming client queries / objections ahead of an appointment. The M&A

• Ability to successfully prospect and influence over the phone

New Business Consultant will be responsible for introducing our services,

• CRM experience

conducting initial dialogue and confirming a business requirement. As a

• Ability to work in a fast paced, team environment

growing organisation we have a clear and defined career progression plan

• Experience with Microsoft Office suite.

in place for high achieving members of the team. The M&A New Business team builds relationships and business opportunities with senior directors and business owners. The M&A New Business team works with our

HOW TO APPLY

prospective clients to educate them of our services and expertise that

Please apply in writing with a copy of your CV to

can aid them with either the purchase or disposal of a business.

alexander.jones@freightmergers.com

Salary £22,000–£28,000 per year Job types: full-time, permanent

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FEATURED POSITION WHAT WHO

EUROPEAN EXPORT CLERK

EXECUTIVE FREIGHT SERVICES LTD.

WHERE

CHRISTCHURCH, DORSET, UK

JOB DESCRIPTION

Team work

To provide a day-to-day service in all freight processes to our client base

• Proactively support colleagues as dictated by changing work demands

for European Customs Clearance at our Office in Christchurch, Dorset.

Communication

Salary starting at £26,000 per year

• To Share skills and knowledge within your team.

• Successfully network between members of the team

Commercial awareness

KEY ACCOUNTABILITIES Client care

• Respect for confidentiality and integrity of your actions and be able to identify any relevant additional service opportunities within your existing work load you can offer Executive Freight Services Ltd.

• Support customers’ processes to ensure precise and timely arrangements of shipment requests European Export Service delivery • Build strong internal and external relationships to exceed customer’s expectations. • Liaise/co-ordinate with carriers, agents, warehouses and customers

KEY REQUIREMENTS • Financial and numeracy skills including high levels of accuracy • Strong communication skills (verbal and written) • Computer literate / copy typing skills

to arrange clearances, manage queries and follow up discrepancies

• Enthusiastic team player with strong interpersonal skills

in a timely manner.

• Strong organisation / time management skills

• Data entry: processing orders on the internal management system, documentation creation of EAD, arrange T1’s

• Customer / client focused • Self motivated and able to work with the minimum of supervision

• Day-to-day administration: couriering documents, filing

and be able to handle stress and tight deadlines, exceptional customer

• Answering enquiries and effectively resolving complaints

service level and have a drive for success and ambition. Broad knowledge

• Raise invoices and transport documents

of processes of shipping, Export/Import documentation, able to work

Planning

on own initiative or as part of a team, excellent communication skills,

• Organisation of daily workload

happy to help attitude, can work under pressure/deadlines.

CPD • Actively commit to self development • Utilise all your learning resources available • Maintain good working knowledge of systems and continuing updates

HOW TO APPLY Please apply on FORWARDER magazine

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135

RECRUITMENT & TRAINING VACANCIES

FEATURED POSITION WHAT WHO

PET RELOCATION SPECIALIST

TAILWINGS

WHERE

HEATHROW, LONDON, UK KEY RESPONSIBILITIES Your key responsibility will be to provide an end-to-end service for the customer. This starts from assessing a quote submission and determining the best routing for their pets. Upon acceptance of a quote, you will then be advising the client on how to prepare their pet/s for relocation, including meeting veterinary export (and import) requirements.

OTHER RESPONSIBILITIES WILL INCLUDE • Preparing necessary flight documentation. • Liaising with airlines to determine flight schedules, pricing and bookings. • Adhering to strict service level agreements response times

WHO ARE WE?

to quotes and enquiries. • Working with an internal quotation system.

TailWings Pet Travel is a family run and trusted worldwide pet relocation

• Contribute to meeting and exceeding quote conversion targets.

company based at London Heathrow Airport. We pride ourselves on

• Collecting and processing payments, including raising invoices.

going above and beyond to provide a standard platinum service to all our

• Accurate record and file keeping.

pets and their families – you too could be a part of this.

• Admin-based tasks, including creating and regularly updating internal and external resources, guides and checklists.

We centre entirely around the wellbeing and safety of all the pets that we handle on a daily basis and expect all of our staff to follow this ethos.

• Keeping clients up to date with the status of their pet’s flight departure. • Answering phones.

TailWings is expanding and looking to add another Pet Relocation

• Resolving complaints and escalating where appropriate.

Specialist to their team, in order to assist more families in relocating

• Be able to measure pets, as and when required, to provide

their furry family members.

a correct size crate for transport. • Occasionally collecting pets from a local facility and checking in

Salary £21,600–£27,000 per year Job types: full-time, permanent

136

to an airline. • Occasionally picking up documents from an airline and taking to a pre-determined location.

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WHAT YOU NEED TO SUCCEED TailWings is looking for someone who is passionate about animals and can use this as their main drive to assist our clients in receiving the best possible service. You must be comfortable in handling pets (mainly cats & dogs) and are able to provide excellent customer service to their owners. Airline/customer service/logistics/sales background is preferable. The successful candidate will be detail-orientated and able to use own initiative as well as having... • Excellent scheduling & logistics skills with a proven track record. • Computer literate and proficient with various office suite programmes, be adaptable to new programmes. • IATA Cargo course at an introductory level or higher (desirable) • UK drivers licence

WHAT DO WE OFFER? • Permanent, full-time • £21,600 - £27,000 per annum • Ongoing training • Company uniform • Birthdays off as paid leave

HOW TO APPLY Please apply on

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RECRUITMENT & TRAINING VACANCIES

TRANSPORT OPERATOR

SALES OPERATOR

Your role

Summary

NOTTINGHAM, UK UNITED KINGDOM £ COMPETITIVE

We are currently recruiting for a Transport Operator to work within our Road Logistics freight division who will be involved with Operation HOPE. They will be responsible for the day to day planning and execution of HOPE activities, including but not limited planning, system administration, communications, status updating and cost accrual. After the initial training this will be 4 on 4 off shifts. This is an initial 12 month contract with a view to being extended.

Your Responsibilities • Constant communication via zoom, telephone and through

NOTTINGHAM UNITED KINGDOM £ COMPETITIVE

To support the Manager and particular sales staff through administrative duties to allow them to focus on new and existing business development. Along with general office admin this will also involve the direct communication with the branches customer base via email and phone, along with the utilisation of Europa software.

Your Responsibilities • Manage a pool of key accounts • Speak with customers on a daily basis, dealing with issues and bookings

messaging devices with drivers and other colleagues • Liaise with drivers on the road over collection and delivery • Record collection/delivery status and discrepancies in systems and escalate where appropriate • Move freight between runs to ensure synergies where possible and stop failures • Liaise with the EMG warehouse and Transport operations where required • Respond to operational and financial KPI’s in order to drive efficiency into the operation

• Receive inbound calls from within the branch's client base

For more information and to apply for this role, please visit forwardingjobs.com

NIGHT WAREHOUSE OPERATIVE SOUTH NORMANTON UNITED KINGDOM £18,700

Overview

Does a full-time, permanent role sound good to you? Would you like to join a business which excels in developing their staff and providing ongoing training and career opportunities? Are you looking to start or develop your career in logistics? If you answered yes to those questions, keep on reading. We are looking for Warehouse Operatives to join our team in South Normanton, working on our multiuser site. You’ll be working 10 hours shifts, Monday to Friday, with your

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and either redirect the call to the relevant employee or, if they are away from the office, deal with their call correctly in order to satisfy the customer’s needs. • This will include taking the details of a quote / calculating a price / using your experience and that of others to conclude a sale price / communicate that to the customer / enter the booking onto our system and provide feedback on the shipments progress to the customer. • Log any activity with the customer onto the CMS system

working hours between 16.00 and 06.00 and some Sundays on-call. Our site is fully COVID compliant with all government recommended measures in place.

The role • You will be picking and assisting in loading and unloading goods • Loading and strapping vehicles • Effective use of MHE with ongoing training available For more information and to apply for this role, please visit forwardingjobs.com

VACANCIES Powered by

HGV CLASS 1 NIGHT DRIVER

ROCHESTER, UK 42 HOURS/WK + OVERTIME, MON–FRI £12.80 PER HOUR

Your role • Making multi drops to secure locations on a nightly basis • You will be a key holder for each location • There is a large amount of manual handling involving cages and larger items so you must be physically fit

Requirements • Full UK driving licence (with C+E entitlement) • No endorsements or more than six penalty points • A valid CPC and digital tacho card For more information and to apply for this role, please visit forwardingjobs.com

LOGISTICS ADMINISTRATOR DERBY UNITED KINGDOM £ COMPETITIVE

Overview

The Logistics Administrator will work with the EuroDirect department of our road logistics teams and support in all Administration duties for the full-load and part-load product. The Logistics Administrator will have to build relationships with all key personnel working within the road logistics operations in the UK.

The role • Obtain details via phone, Zoom or email all truck and trailer numbers for the import & export collection orders and uploaded into the TMS to begin the customs process • Collating and sending relevant information to Shared Service Centre for production of import documents

OPERATIONAL PERFORMANCE & QUALITY MANAGER HOUSTON, US $ COMPETITIVE

Overview

Operational Performance & Quality Manager will action on standardization and continuous improvement activities for the facility. The Operational Performance & Quality Manager will analyze metrics, design, implement, monitor, and evaluate the processes performed in the facility in order to improve efficiency and improve the overall operational performance.

The role • Evaluate processes to identify improvement potential and to ensure continuous improvement of the customerfocused end-to-end process • Ensure process implementation of defined processes • Monitor process performance to identify gaps and to develop corrective measures • Ensure process design of the customer-focused end-to-end process to develop the most suitable processes achieve highest degree of standardization across the entire facility • Develop an optimized end-to-end process flow including optimizing of interfaces and handovers • Main point of contact for operational leaders in regard to operational performance and related initiatives (operational standardization, continuous improvement and operational management systems) • Effectively report operational performance, including actions, results, and initiatives to/from customer, to/from sites • Proactively engage with the leadership team for guidance on the execution of core site activities (site level trainings, KPIs, SOPs, site assessments and reporting). • Advise on best practices and utilized reporting as a means to monitor and reinforce the effectiveness efficiency that labor planning optimization can provide. • Perform regular audits of the standard procedures. For more information and to apply for this role, please visit forwardingjobs.com

For more information and to apply for this role, please visit forwardingjobs.com

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RECRUITMENT & TRAINING VACANCIES

SUPPLY CHAIN OPERATIONS SPECIALIST DEKALB, ILLINOIS, US $ COMPETITIVE

WAREHOUSE WORKER MT. JULIET, TENNESSEE, US $ COMPETITIVE

Overview

Are you known for exceptional operational support in the supply chain environment? Are you passionate about data integrity and transportation operations? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.

Your role • Develop and provide excellent customer service to internal and external customers at all times; work collaboratively, provide timely communications and instruction and assist with operations as necessary. • Manage documents for accuracy, such as dates, times, location, counts and related information; apply a basic understanding of transportation and service operations. • Update operational/customer transportation data in software systems and applications, such as purchase order and shipping and logistics times, rates, date, and details. • Utilize databases, logs, and other sources to locate and verify information; information is usually more routine and accessible. • Manage forms, labels, billing, invoices and related documents to ensure timely processing. Track orders and information through systems, vendors and related sources, such as arrival, times, confirmation and similar details. • Ensure compliance with company policies and procedures and maintain a safe and effective work environment. • Assist with identifying potential operational or service concerns, notify appropriate co-workers and assist with resolution.

Requirements • High School graduate or GED • Two years of office experience in a logistics or transportation environment

• Basic proficiency in Microsoft Office, Internet, web-based and job specific software applications For more information and to apply for this role, please visit forwardingjobs.com

Are you known for your attention to detail? Do you enjoy working in a team environment? If so, we have an opportunity that would allow you to provide essential tasks in one of our safe and efficiently operated warehouses.

Your role • Kit, pick or sequence customer product as per work instructions.

• Report all quality discrepancies. • Manage production records as required. • Oversee a safe and clean work environment. Requirements • Education and Experience: High School Diploma or GED; Less than one year related experience.

• Skills: Basic computer skills. Knowledge/skill with warehouse management systems preferred (i.e. PKMS.) Ability to add, subtract, multiply and divide. • Characteristics: Ability to identify and resolve problems in a timely manner. Ability to balance team and individual responsibilities. For more information and to apply for this role, please visit forwardingjobs.com

WHAT CAN CEVA OFFER YOU?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

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VACANCIES Featuring...

BUSINESS PERFORMANCE ANALYST

IMPORT / EXPORT SPECIALIST

Overview

HOUSTON, TEXAS, US $ COMPETITIVE

Evaluates the operational and financial performance of the assigned operations (warehousing or transportation) and points out improvements and corrective actions to be made to different levels within the organization. Creates improved tools together with the other team members to improve efficiency and reach.

Your role • Supervising the on-time delivery and accuracy of all operational data and reports to meet business needs. • Performs detailed analysis on the received data, using existing tools, and identifies current and future issues with operational and financial performance.

Reuirements • Bachelor’s Degree in Logistics or Supply Chain Management with focus on warehousing or equivalent education

• Five years of experience, including some specialized work • Master’s Degree in related field and proficient in QuickView / DataLake-structures are preferred For more information and to apply for this role, please visit forwardingjobs.com

AUBURN, WASHINGTON D.C., US $ COMPETITIVE

Are you known for your attention to detail and excellent customer service? Are you passionate about identifying and processing efficient shipment logistics? If so, we have an opportunity that would allow you to provide a vital service for processing Inbound or Outbound shipments, with an emphasis on preparing, tracking and maintaining important documentation for complex accounts.

Your role • Oversee accounts – receive, review, and process documentation, work through an assigned base of accounts, process documents and information through the established systems, ensuring preparation according to regulatory requirements and customer commitments; accounts are usually complex or by direction of the team leader or supervisor • Process documents through the system; interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions • Obtain government agency releases as appropriate, arranging delivery, receipt, and invoicing the account; accounts are technical or complex in nature • Process Customs release, OGA release, delivery of cargo, and invoicing for services defined within customer and company standards

Reuirements • Education and Experience: High School Diploma or GED,

OPERATIONS SUPERVISOR

MT. JULIET, TENNESSEE, US – $ COMPETITIVE

Overview

We have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations.

Associates Degree preferred; Minimum four to six years related experience. • Credentials: Professional certification may be required in some areas. For more information and to apply for this role, please visit forwardingjobs.com

For more information and to apply for this role, please visit forwardingjobs.com

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RECRUITMENT & TRAINING VACANCIES

AIR EXPORT COORDINATOR

OPERATIONS CLERK

The role • Effectively schedule air bookings for both hazardous and non-

Overview

SOUTH CAROLINA, US

hazardous materials, simple and complex cargo shipments • Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements • Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate • Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility... To find out more, please contact... jeremy@headfordgroup.com • +1 (646) 933 1264

OCEAN IMPORT AGENT CHICAGO, US

The role • Effectively schedule ocean and/or air bookings for both hazardous and non-hazardous materials, simple and complex cargo shipments • Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements • Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate • Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility... To find out more, please contact... jeremy@headfordgroup.com • +1 (646) 933 1264

LONDON HEATHROW, UK

International Freight Forwarding business based in Heathrow London looking for an Operations Clerk to arrange import and export consignments.

The role • To operate, provide service information, quotations, take bookings and champion the needs of the customer across all service modes (Ocean, Air and European Road). • To offer a high standard of customer service across all modes (Ocean/Air/Road), by providing accurate and appropriate information and demonstrating a professional, helpful and positive manner. • To handle shipments by Ocean, Air and Road forwarding operationally from start to finish, Protect the company from unpaid accounts by taking due note and following the company policies with regard to credit ratings and outstanding account balances. • To process shipment information in a timely manner to prevent delays • To collate all the necessary information to ensure any order progress enquiries from customers are dealt with efficiently and kept informed of the status of the order at all times. • To work in conjunction with Sales to develop and secure new business and also through your own initiative generate leads with a view to work alongside your line manager/sales in-order the account is secured. • To demonstrate a knowledge and understanding of Customs Regulations/Dangerous Goods/Insurance rules; determine whether goods are subject to any of these special requirements ensure adherence and be capable of providing advice to customers as necessary. • To liaise with customs brokers when required, providing them with accurate information to ensure goods are quickly cleared for import/export in accordance with the Customer’s requirements.

Requirements • At least 2 years’ experience in freight. • A high degree of customs knowledge • Knowledge of Tariff classifications along with a good understanding of shipping documentation

• Good attention to detail

tyler@headfordgroup.com • +44 (0)1454 628 780

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VACANCIES Featuring...

CUSTOMS MANAGER, FREIGHT FORWARDING LONDON, UK £50,000–£70,000 (neg.)

Overview

Our client, based in Europe and Ireland, has 50 years of history in Freight, Logistics and Supply Chain solutions. They are a global company with an eye to the future and they are looking to hire a leader for their Customs department that can grow with the company. You will be commercially minded and able to switch between being the source of internal customs operational knowledge and being customer-facing.

The role

Reporting in to the MD, you will be part of the leadership team, looking after a team of customs professionals that you can hire and develop.

• Building and leading a team of customs professionals • Commercially able to drive business to the department • Control P&L and daily management duties • Inspire and motivate your team • Daily point of escalation concerning all UK Customs matters including Brexit-related questions

• Timely and accurate clearances to the Customs in the UK. • Advise and execute proper limited fiscal representation services in the UK • Monitor all Customs clearances.

OCEAN IMPORT CLERK

FRANCE, GERMANY, IRELAND, POLAND, SPAIN £ COMPETITIVE

Overview

Headford Group is pleased to be closely working with one of our top clients to find the perfect candidates for the great roles they are offering. The client is keen to take on any/all suitable candidates and is happy to pay a salary that reflects previous experience.

The role • Obtaining freight rates and providing quotations • Arranging Ocean freight • Preparation of collection notes, booking confirmations, etc • Liaising with customers, partners, shipping lines and carriers

• Client reporting and KPI’s • Customs formalities including processing export and import declarations, arranging customs clearance, and duty deferment processing

Skills and Experience: • A minimum of 2 years of experience within a similar role • A solid knowledge of the import and export market • Extensive working knowledge and experience of customs procedures and documentation

• Confident and effective communications skills

• Good skills with digital Customs systems • Strong Leader

(verbal and electronic), with the ability to build relationships with customers • The ability to work independently as well as within a team • Excellent working knowledge of Microsoft applications (Word, Excel, etc.) • Keen attention to detail • Strong administrative and organisational skills

michaela@headfordgroup.com • +44 (0)1454 628 779

Experience • Degree preferred • > 5 years’ experience within Customs activities as a Manager

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staff forwardingjobs is a global recruitment solution for the freight & logistics industry. » Specialist recruitment service for the freight industry » Dedicated talent consultant for your roles » Brand awareness on forwardingjobs.com

» +44 (0)1454 275 937 » info@forwardingjobs.com » 8 Apex Court, Woodlands, Bristol BS32 4JT

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forwardingjobs.com

» Specialist job board for freight & logistics » A dedicated consultant to guide you in your career » Alerts to your inbox whenever a suitable role is available

Looking for your next role in freight? browse on forwardingjobs & upload your CV.

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Let us assist with your company's growth...

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Europe +44 (0)1454 628 779 michaela@headfordgroup.com

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Operations Finance Management

USA Sourcing market-leading talent.

www.headfordgroup.com

Your strategic growth partner. Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media

Considering a change? More responsibility? Fairer pay? Better commission? Send us your CV today...

Asia +1 (646) 933 1264 jeremy@headfordgroup.com

Middle East +971 (0) 45 015 675 simon@headford.ae

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MERGERS & ACQUISITIONS The consolidation of companies or assets through various types of financial transactions. Related topics Contracted partnerships Management buyouts Valuation

Sponsored by

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25 JUNE 2021

FORWARD SOLUTIONS...

NEW LOOK, NEW NAME Forward is one of the longest established freight software development companies, providing end-to-end solutions for a wide range of operators in the UK, Europe, Asia and the US. As part of the rebrand project Forward Solutions is also revamping the

presentation of its Forward Office software to a suite of eight products designed to meet different customer needs. Packages now start from

eading transport technology provider Forward Computers has

a Forward Core – essential services package with additions such as

announced a new name and a new brand. In a bold step Forward

integrated customs clearance, mobile apps and API integration.

Computers now becomes Forward Solutions. This is an exciting time for the business and marks an important step

Forward Solutions is one of the foremost suppliers of software to the

in our evolution. The rebrand and product innovations mark the next

transport sector, providing specialist IT systems for leading multimodal

visible stage of development which we believe better represents this

players across air freight, sea freight, road freight and rail freight.

business and make it even more focused on meeting customer needs. Christopher Hewlett, CEO, Freight Software Group

This is the latest ambitious step from the firm which recently announced

(of which Forward Solutions is a part)

half a million-pound investment in redeveloping and re-engineering its product portfolio. Forward Solutions is developing an additional User Interface (UI) to utilise the existing feature rich solution which will be rolled out in early 2022. The confident and more contemporary new branding has been six months in development and is being rolled out across the operation and includes a new user-friendly website. We are in a dynamic market and with the continued growth and reliance on top class technology decided the move away from a name and look which had become a little tired and outdated. The original branding had worked really hard over the years but was no longer representative of how the business has evolved and continues to develop. With so much happening in the business it seemed timely to change the branding now. Richard Litchfield, Managing Director, Forward Solutions (who led the rebrand) FORWARDER magazine

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MEDIA & MARKETING NEWS 14 JULY 2021

PELICAN BIOTHERMAL

REBRANDS TO PELI BIOTHERMAL

eli BioThermal, the global name in temperature controlled

Peli BioThermal’s unified global brand heralds its evolving direction.

packaging solutions, is unifying its brand across the globe. The

The company will launch an additional portfolio of offerings, including

company will now be known worldwide as Peli BioThermal.

thermal shippers, rental programs, outsourcing services and new technology that connects all aspects of the cold chain for their customers.

After growing its BioPharma Division through acquisitions from 2012

Peli BioThermal will also add new service centres to support the expanded

to 2014, Pelican Products, Inc. of Torrance, CA rebranded the division

offerings, growing its already robust and unmatched global network.

Pelican BioThermal in the Americas and Peli BioThermal in Europe. The names aligned with Pelican’s existing brands and created a consistent

The change to the company’s brand name takes effect immediately and a

market-specific presence for Pelican. But the work of Peli BioThermal

new website will launch in the coming weeks, with further brand changes

and its customers is now increasingly global.

throughout 2021. Until then, visit www.pelibiothermal.com to learn more about the wide range of Peli BioThermal products and offerings.

Customers who use our products and services operate in many different markets across the world. One name creates consistency

Peli BioThermal is a division of Peli Products, S.L.U., which is the

for them and firmly positions us as a brand they recognise and trust,

European arm of Pelican Products, Inc., which is a portfolio company

regardless of location.

of Behrman Capital, a private equity investment firm based in New York

David Williams, President, Peli BioThermal

and San Francisco.

DO YOU NEED HELP WITH MARKETING YOUR BUSINESS?

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Freight Solutions is an outsourced marketing solution for the freight industry.

Traditional marketing

Digital marketing

App design

Print is not dead. Nor is the postal

The average adult spends most of their

The ultimate in customer engagement.

system. Both work perfectly well, so

day looking at a screen. Checking their

Mobile usage now outweighs desktop,

let‘s use them. In fact, in this digital

news feed, in front of their computer,

so give your audience a focused, useful

age, high-end print actually stands out

on social media, online shopping,

portal where you control the content

more than it used to.

watching TV. Be on those screens.

and they remain interested.

• FORWARDERmagazine.com

• FreightWebsite design

• FreightApp.design

• Advert design for your own use

• eShot campaigns

• Postal mailshots

• Social media

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Deep sector knowledge. Digital expertise. Professional & friendly service.

b e W n g i s de e h t for ht g i e fr stry u d in

+44 44 (0)1454 628777 hello@freightwebsite.design

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m o r f es c i r P VAT

+ 9 4 9 £

ign s e ent d tion m b a p e s i o ort l W m e p i t v p p su b de gine o & e e W en anc n h e c t r ain ting Sea e m k , r ting ma a i d Hos me l a i Soc

We have unrivalled experience in web design, web development and SEO, along with web hosting, support and maintenance, giving you ultimate peace of mind. As a part of Freight Solutions Consulting we are unparalleled when it comes to social media and digital marketing, meaning maximum brand exposure for your business.

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F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E

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GIVING BACK

We know you're a generous, caring bunch in the freight world. Let us help you get your message out there... Related topics Charity Fundraising Environment

Sponsored by

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3 JUNE 2021

NORDIC INDUSTRY

ACCELERATES ITS CLIMATE INVESTMENT

f you had any doubts about the extent and pace of the climate

This week's Top 10:

transformation going on in the Nordics, its getting even harder to argue with this week's facts. Actually, its hard to know which story

• 'World first' climate-neutral cement factory to be built on Gotland

to lead with. Normally the tabling of a plan to see Sweden stop selling

• Ørsted to spend DKK 350 billion on renewable energy

any fossil fuels in 19 years time would get a top billing. But, we think

• CWP and Mauritania sign MoU to develop $40 billion green

yesterday’s announcement by Heidelberg Cement Group that it plans to

hydrogen project

locate the world’s first fossil free cement factory on the Swedish island

• Scatec makes USD billion investment in South Africa

of Gotland wins out for sheer commercial audacity. Despite the fact that

• Swedish inquiry recommends phasing out fossil fuels by 2040

around 8% of global emissions come from the production of concrete,

• Five EU states join Swedish initiative on EU state aid

it has been seen as one of the hardest areas to tackle. The Heidelberg

• Vattenfall becomes a minority owner in the Estonian nuclear power

plan, which calls for capturing, transport and burial of the CO2 released,

company, Fermi Energia

is a step forward for the global construction industry, and therefore

• Alfa Laval takes record order in renewable energy

wins top spot. Perhaps that’s somewhat unfair for Denmark’s Ørsted,

• Nasdaq buys carbon removals platform Puro.earth

which said it was looking to spend USD 57 billion on renewables in the

• Morrow Batteries hires former head of battery development

next decade. That’s the sort of budget normally presented by Big Oil,

at Audi

but oil has its own problems, and is fighting to stay relevant, as we explore in our blog.

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GIVING BACK NEWS 23 JUNE 2021

SUSTAINABLE BIOFUELS PIONEER

GOODFUELS & NORDIC NGO ZERO UNITE TO DRIVE SUSTAINABILITY IN THE MARINE FUEL SUPPLY CHAIN

oodFuels, the leading marine biofuels supplier for the global

We have been working together with ZERO for a long time, and

shipping industry, and Norwegian environmental non-profit

admire the work its team do and the results they have achieved in

organisation ZERO have today announced a new partnership

accelerating the energy transition so far. At GoodFuels, we collaborate

aimed at enhancing sustainability within the maritime supply chain.

with movers and shakers to create real impact together, together advancing the maritime decarbonisation journey.

Under the partnership, the organisations will work together to

Dirk Kronemeijer, Chief Executive Officer & Founder, GoodFuels

accelerate the shift to a renewable transport sector, with a special focus on sustainable biofuels for the maritime industry. As one of the means

We are very eager to work together with GoodFuels to drive a

of achieving this dynamic shift, they will collaborate on establishing

shift to renewable solutions in one of the most fossil intensive sectors

framework conditions for sustainable biofuels in the Nordics.

in Norway, namely maritime sea transport. GoodFuels is among the leading biofuel actors in Europe, and we believe the strong focus

GoodFuels and ZERO will also work together on driving increased

GoodFuels holds on sustainability will be key going forward with the

demand for renewable shipping solutions, by analysing policymaking,

development of the biofuels policy in the Nordics.

engaging with decision-makers, and advocating for uptake of sustainable

Anne Marit Post-Melbye, Head of Industry Policy, ZERO

biofuels with the industry and political leaders. ZERO also joins GoodFuels’ independent sustainability board, which

ABOUT ZERO

consists of leading NGOs and academics in the sustainable transport and

The environmental foundation ZERO is an independent, not-

biofuels segments. The independent board works together to ensure

for-profit organization that promotes practical solutions to the

true sustainability and transparency in GoodFuels’ fuel products, and

climate crisis. ZERO’s goal is to be a driver of zero emission

bolstering its ranks with ZERO will further drive the maritime industry’s

solutions. ZERO is politically independent, has an analytical

decarbonisation efforts.

and knowledge-based approach, and gains knowledge through continuous cooperation with external actors across business

The agreement underlines GoodFuels’ ambition to accelerate the energy

sectors, research, policy and organisational networks. Learn

transition and create instant decarbonisation impact across the supply

more by visiting: https://zero.no

chain globally, in the right way, with truly sustainable fuel products.

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AG Cargo, the cargo division of International Airlines Group

Answering growing customer demand for environmentally friendly

completed its first sustainable aviation fuel (SAF) charter chain of

logistics, Kuehne+Nagel is proactively expanding its sustainable services

16 flights from Stuttgart to Atlanta last week. Working with their

portfolio with innovative and easily customised shipping options.

partner Kuehne+Nagel, IAG Cargo sourced 1.2million litres of Neste

The overall commitment so far of 12.7M litres of SAF allows Kuehne+Nagel

MY Sustainable Aviation Fuel™ from Neste. This collaboration marks

customers to benefit from immediately available alternative fuel solutions

the first time ever that passenger -freighter charter flights are operated

to reduce CO2 emissions of their air freight globally.

with net-zero carbon emissions. Climate change has now given new urgency to the search for cleaner, The last of the British Airways B787-900 flights left Stuttgart on

renewable fuels as they are currently the most effective measure to

June 26 collecting on average 45 tonnes of automotive spares and

achieve true decarbonisation in our industry. Kuehne+Nagel is committed

other industrial goods destined for Atlanta via London Heathrow.

to increase its supply of SAF as part of our ambitious Net Zero Carbon

The business has now completed more than 300 (328) automotive

programme. Our work with our suppliers is critical here, with trusted

charters since it began its Charter service last year.

partners like IAG Cargo playing a vital role in the attainment of our goals and by fostering deployment of sustainable fuels so our like-minded customers

The SAF was provided by Neste, the world’s leading provider of

can ship their products CO2 neutral in an easy and transparent way.

sustainable aviation fuel. Neste MY Sustainable Aviation Fuel is made

Yngve Ruud, Management Board, Kuehne+Nagel (responsible for air)

from sustainably sourced, renewable waste and residue raw materials. In its neat form and over the life cycle, its use can reduce up to 80%

Neste MY Sustainable Aviation Fuel provides immediate emission

of greenhouse gas emissions compared to fossil jet fuel use. The SAF,

reductions and is already available today, playing a pivotal role in

sourced by IAG, was blended with fossil jet fuel to comply with aviation

decarbonising the aviation industry. We continue to scale up our

fuel certification standards, shipped to the UK from Europe and then

operations and will have the capacity to produce some 1.5 million tons

transported by underground pipelines into Heathrow.

of SAF annually by the end of 2023. Jonathan Wood, Vice President Europe, Renewable Aviation, Neste

International Airlines Group was the first European airline group to commit to powering 10 per cent of its flights with sustainable aviation

Neste aims to work with customers to help them reduce greenhouse

fuel by 2030. These charters mark IAG Cargo’s first step on that journey

gas emissions by at least 20 million tons annually by 2030.

– we’re incredibly proud of our commitment to long-term sustainability, helping to reduce carbon footprint overall. We are constantly looking

IAG is investing US$400 million in the development of sustainable

at ways which reduce our impact on the environment whilst improving

aviation fuel supply over the next 20 years. As part of this, British

our customer offering and we were delighted to support Kuehne+Nagel

Airways is partnering with sustainable aviation fuel technology company

with sourcing Neste-produced SAF to power these landmark charters,

Velocys to develop Europe’s first household waste-to-jet fuel plant in

the first of many.

the UK, which is expected to start operations in 2026. The airline has

John Cheetham, Chief Commercial Officer, IAG Cargo

also committed to purchase sustainable jet fuel from LanzaJet’s US plant as part of their investment deal in LanzaJet Inc. (US) to power some of its flights from late 2022.

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GIVING BACK EXPERTS

he pandemic has caused many people to become heavily

Efficient deliveries

dependent on e-commerce. But while home deliveries have

It is possible to make deliveries more environmentally friendly by

been a lifesaver for those stuck inside during lockdowns,

introducing technology to improve operational efficiency such as route

and for those shielding, much of the environmental impact has been

optimisation and scheduling software, as well as mobile data with the

overlooked. With the number of vans that are making deliveries

use of telematics data. This not only improves the customer experience,

increasing dramatically, delivery companies need to be mindful about

but crucially for retailers and delivery services, supports consumer

their carbon footprint.

sustainability expectations. Telematics data can be used to produce fuel efficiency reports, through a comparison of vehicles and drivers’

While the pressure and reliance on e-commerce is growing, the

fuel consumption helping to improve drivers’ habits by reducing engine

focus on climate change and reducing our carbon footprint is also

idling, revving and speeding. This data helps to identify improvement

increasing. Recent research from global logistics provider UPS has

areas when training drivers to drive more efficiently and can also reduce

found that sustainability is the second most important driver for

vehicle maintenance and servicing, in turn contributing to lower costs

75% of consumers when choosing a retailer! Additionally, 54% of UK

and carbon emissions and maximising profits.

consumers want retailers to work with delivery providers who use electric or low-emission vehicles in order to reduce their carbon

Implementing mobile data communications and advanced routing

footprint. Retailers, and delivery services, need to prioritise their

solutions will enable transport operators to use fewer vehicles to deliver

environmental impact in order to remain competitive and meet these

more goods in fewer miles. Delivery routing and scheduling software

developing consumer expectations.

will help to increase delivery capacity ensuring drivers take the most efficient route possible and to re-route vehicles to avoid traffic issues.

So what can be done to make deliveries more energy efficient and

Additionally, through increased visibility, transport operators are able to

sustainable? Andrew Tavener, Head of Marketing, Descartes UK

add new jobs and ensure that the process is smooth and transparent for

considers how deliveries can be more environmentally friendly

the end customer. Alerting customers of the status of a delivery and any

and ef f icient , while ensuring businesses adhere to changing

delays will also improve first time delivery rates and eliminate unnecessary

consumer expectations?

return trips while improving customer satisfaction with the service.

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Electric vehicles, including vans, cars and even bikes and e-Scooters can

using a system that automates manual processes by eliminating

also benefit from using telematics and routing software. The routing

physical documents, such as paper-based driver logs or proof of

software for electric vehicles allows for range and battery charging,

delivery documents will minimise the carbon footprint associated

while for bicycles it can also take advantage of special routes that are

with creating and disposing of large amounts of paperwork.

not accessible for powered vehicles. With real-time traffic information,

Limiting greenhouse gas emissions associated with any delivery,

delivery schedules can be adapted accordingly, taking into account the

through introducing operational efficiencies and reducing fuel

various speed profiles for each type of vehicle. Implementing solutions

consumption, further ensures that companies are doing the best

which make certain that electric vehicles fulfil their potential in terms

they can to work towards that sustainability goal.

of the number of deliveries in the range available means that delivery organisations and retailers will add yet more sustainability initiatives

There is no doubt over the next few years organisations will

into their operations.

need to embrace the opportunity to adopt the tools which help streamline deliveries to be more energy efficient and sustainable,

Routing, mobile and telematics software can reduce fuel consumption

especially with increasing deliveries, driver shortages and the

and CO2 emissions across an entire fleet – essential in the fight against

continuing shift towards e-commerce. By introducing operational

climate change and to align with consumer expectations for sustainable

efficiencies and making a conscious effort to reduce their carbon

retailing. Add to that the potential of a greatly increased delivery

footprint now, delivery companies can quickly become more

capacity and ensuring customer satisfaction and there are considerable

sustainable, in line with consumer expectations and help to

benefits to be realised.

safeguard the environment – and their business – for the longterm. After all, with sustainability becoming a huge concern for

Choosing the environment

consumers and something companies are being held accountable

There are environmentally friendly solutions readily available for courier

for, retailers need to align with these changing beliefs in order to

services, delivery companies and retailers to support integration of more

remain competitive and ultimately thrive in the future.

sustainable practices into their business operations, while also benefiting from them in terms of customer satisfaction and retention. For example,

Andrew Tavener, Head of Marketing, Descartes UK

DELIVERING ON

SUSTAINABLE CUSTOMER EXPECTATIONS FORWARDER magazine

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