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CONTENTS
elcome to
BREXIT BRIEFING
19 IDCOVOVERY K RECUNCING BAC
2
BO
AIR FREIGHT
20
SEA FREIGHT
26
ROAD FREIGHT
38
RAIL FREIGHT
50
PROJECT CARGO
56
AIR & SEA PORTS
62
TECH & DIGITALISATION
68
EXHIBITIONS & EVENTS
86
CUSTOMS CLEARANCE
90
INDUSTRY SERVICES
96
TRAINING & RECRUITMENT
116
MERGERS & ACQUISITIONS
148
MEDIA & MARKETING
158
GIVING BACK NEW SECTION
166 FORWARDER magazine
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OPERATIONS
ACCOUNTS
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CRM
BOXTRAX
WAREHOUSING
WEB API’S
PO MANAGEMENT
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MEET THE TEAM
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e have a slight focus on dangerous goods and hazardous
CRAIG EDITOR-IN-CHIEF
materials transport this month, with news, training and features from big hitters such as Descartes and Exis.
craig@freightsolutions.com
ALAN EDITOR
But the rules haven't changed: we cover all topics, every month,
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so there's always something for everyone in the industry. We also have
LUKE SALES MANAGER
features on new EU one-stop-shop policies, shopping local post-COVID
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BREXIT BRIEFING
We delve into the opportunities (and the challenges) presented by Britain’s departure from the EU. Related topics Global trade agreements Border control Import/export balance
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20 JULY 2021
GOVERNMENT PLAN
UNLIKELY TO SOLVE DRIVER CRISIS UNTIL 2022, SAYS LOGISTICS UK
T
oday (20 July 2021)’s announcement of a government plan to
Today’s announcement includes a commitment by ministers to
support the recovery of the logistics sector and tackle HGV
work with industry leaders to attract new drivers, simplify training
driver shortages acknowledges industry concerns over testing
and encourage people to remain in the sector. But, as Ms de Jong
delays and the simplification of the process involved in the acquisition of
continues, the plan needs concrete targets and timelines to help the
an HGV licence. However, according to business group Logistics UK,
industry recruit more drivers:
the plan does not deliver on the critical promises made to the industry over three years ago on the need to increase safe and secure parking facilities for drivers across the nation’s road network:
It is good to see the urgent focus placed by government on increased HGV driver testing with DVSA, as this is currently the biggest blocker to new entrants entering the workforce, but without targets and a
The plans revealed by government today only go part of the way to
workable timeline, this is simply a statement of intent. We need to know
addressing the crucial problem areas that the industry has been talking
how soon the backlog of 25,000 test passes can be cleared more swiftly
with government about for years. After all the incredibly hard work to
by the DVSA, as we estimate at current rates this will take 27 weeks
keep the country stocked with all that it needed throughout the pandemic,
(ie until the end of January 2022). We welcome proposals for reform
it is dispiriting to see that the safety and security of our workforce in the
of the vocational driving test process to increase test capacity– but it
course of doing their jobs is still not being prioritised. The lack of available
will take time to make the necessary changes to legislation, and for it
overnight parking spaces continues to be a huge impediment to attracting
to be implemented on the ground, before the full benefit can be felt. As
more people to join the industry and we need the government to make
always, Logistics UK will continue to work proactively with all areas of
a far clearer commitment to deliver the 1,500 parking spaces it promised
government to identify the tangible steps that need to be taken on the
in 2018. Without the safe and secure locations in which to take legally
route to implementation of this plan, to deliver the support our industry
mandated rest stops, it will be impossible to diversify the workforce and
needs as it helps the country to get back on its feet.
attract new employees to the sector. Elizabeth de Jong, Policy Director, Logistics UK
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BREXIT BRIEFING NEWS 13 JULY 2021
56% OF UK HAULIERS
‘CONSIDERING OPERATIONS MOVE TO THE EU’
A
s haulage demand surges by up to 120% in 2021 and hauliers
Full survey findings available here: https://www.haulageexchange.co.uk/
are pushed to breaking point, a perfect storm of red tape,
blog/the-2021-post-brexit-hauliers-survey/
driver shortages and other Brexit issues threaten retail,
food, farming and gardening industries.
The study reveals the increased challenges for haulage companies in the UK. Six months on from the Brexit transition, 94% of UK haulage
According to a new study of haulage industry leaders, haulage companies
companies state they have been negatively impacted, and are seeing
are facing problems when working with a range of sectors post-Brexit,
greater Brexit aftershocks than they anticipated.
raising concerns that consumers will feel the cost of ongoing supply chain issues. In light of challenges, over half of UK hauliers (56%) are
The number of UK haulage companies that have lost business because
considering moving operations to the EU.
of Brexit regulation changes has risen to 69%. In December 2020, prior to the Brexit deadline, this stood at 21%.
Almost a third (31%) say they are having to avoid working with the food & drinks industry, due to increased checks and admin on certain
How is this impacting SMEs across the UK?
products. Other sectors impacted include livestock farming (25%), agricultural farming (25%), gardening supplies (19%) and retail (13%).
Brexit changes are disproportionately impacting SMEs in the UK, some of whom rely upon haulage for day-to-day operations. The study found
The situation is being exacerbated by huge spikes in UK demand for
that haulage companies and SMEs are doing much less business together
haulage, at a time when there’s a skilled driver deficit of up to 100,000
since the Brexit transition on 1 January 2021.
drivers due to Brexit, Covid-19 and other factors. In the three months from March to May 2021, the uplift in demand for haulage was more than twice what it was for the same period in 2019. In April 2021 alone, demand was 120% stronger than in April 2019.
• 63% of hauliers do less export business (UK to EU) with SME companies • 56% of hauliers do less import business (EU to UK) with SME companies
The 2021 Post-Brexit Hauliers Survey – conducted by specialist return loads platform Haulage Exchange – received feedback from business
This is twice the impact felt by multinationals (with more than 1,000+
leaders at 16 of the UK’s top haulage companies operating in the UK and
employees): 38% of hauliers do less business exporting from the UK
Europe. They provide insight on how Brexit has affected their business,
and 25% less business importing into the UK.
the wider impacts on employees and business plans, and what the future holds for the industry.
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What has had the greatest impact on UK hauliers?
We know more changes are coming, but this is an industry
Inevitably, hauliers are experiencing longer waits at the border since
used to adapting and it has proved extraordinarily successful
Brexit: 81% say they have been affected. To counteract this, some
in dealing with the unexpected. It’s encouraging that demand
firms are exploring alternative routes into the EU, with these longer
for haulage is stronger than ever, and how well companies have
journeys impacting half of all hauliers surveyed. There is also more
adapted to big changes shows the resilience of our industry.
admin to complete before crossing the border, with 69% of companies
Companies can use that demand to overcome the challenges
experiencing this issue.
ahead and I’m positive about the future of the industry. The issues identified in our survey need to be addressed quickly and
Some 56% of hauliers say business has been affected by fewer exports
decisively. If that happens, I’m confident that the industry will
going to the EU, while half say their operations have been impacted by
continue to thrive. It’s clear that haulage companies will have to
fewer imports coming in.
continue to be flexible, especially with further Brexit changes around the corner, but this is where platforms like ours can help. Our network helps companies to avoid dead mileage or fleets sitting idle. Instead, they can take advantage of the surging demand. Lyall Cresswell, Founder & CEO, Haulage Exchange The whole supply chain in our industry, from grower to hauliers, have clearly worked tirelessly to ensure a smooth transition into this new era of dealing with the EU. This new way of working is still very fresh and I’m sure that in time we’ll get back to where we were pre-Brexit. Pre-Brexit, plant imports from the EU were very straightforward as we all seemed to ‘sing from the same song sheet’. Since leaving, we now must ensure all paperwork, documentation and inspections are adhered to in accordance with HMRC and Defra guidelines through the PEACH
With full border checks due to come into force on 1 January 2022, nearly
(Procedure for Electronic Application for Certificates from
7 in 10 UK haulage companies believe they will be negatively impacted.
the Horticultural Marketing Inspectorate) system, soon to be replaced with IPAFFS (import of products, animals, food and feed) system. Plant passports and phytosanitary certificates need to be issued for every plant. This has obviously had huge implications on costs and turn-around times of orders. The only ‘issue’ really is the additional paperwork. This is now unavoidable and although it may help towards ensuring only healthy and sustainable plants are entering the UK, it is an additional cost implication, which will ultimately be handed down to the end user. Darran Major, Plant Buyer for a large independent garden centre in Hertfordshire
FORWARDER magazine
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BREXIT BRIEFING NEWS 15 JUKY 2021
IS THE GOVERNMENT ABOUT TO
BEG EU TRUCKERS TO RETURN TO UK?
P
arcelHero says that the Department for Transport has been
Controversially, the Government has extended driver working hours,
discussing temporary visas for EU truck drivers. The Brexit
a desperate move that led the Unite Union to warn its members not
U-turn comes after trade bodies and retailers called for the
to “place themselves in danger” by working longer hours. The Road
army to be put on standby as driver shortages hit home.
Haulage Association has called the move a “sticking plaster” that will not “make any material difference” to the shortfall of drivers.
The home delivery expert ParcelHero says the Government is currently engaged in ‘secret’ talks with supply chain professionals that could result
The Government is left with two deeply unattractive options. It can call
in non-UK HGV drivers, including EU nationals, being called back to
in the army – as the Federation of Wholesale Distributors (FWD) and
the UK on temporary visas. ParcelHero’s Head of Consumer Research,
some retailers and manufacturers have called for – or eat humble pie
David Jinks M.I.L.T., reveals...
and ask EU-based truckers who left the UK after Brexit to return with temporary visas, alongside other non-UK drivers.
It’s possible the Government could be on the brink of a massive Brexit U-turn as the shortage of skilled drivers threatens empty shelves
Logistics UK says, “Without a temporary visa for drivers – similar to
in stores and delayed home deliveries.
that recently granted to agricultural workers to pick vital crops – the supply chain will break down.” The Road Haulage Association is also
Last October, ParcelHero released analysis of Government migration
pleading for a seasonal visa scheme for qualified HGV drivers to aid the
figures revealing that, due to Covid and Brexit, around a quarter of a
coronavirus recovery.
million people from the EU had quit the UK since the start of the year. Without doubt, that’s contributed to a shortfall of around 70,000 HGV
The Department for Transport is reportedly now in “behind doors”
drivers in the UK.
discussions with leading logistics professionals on how they can tackle the crisis and has asked the industry for evidence to demonstrate
The impact of the driver shortage is potentially so severe that we may
the value of a temporary visa scheme. While the Home Office has
soon be facing a situation similar to the start of the first lockdown, with
repeatedly dismissed the suggestion, the decision may be taken out of
empty shelves and even a return to the rationing of staple products.
its hands if the situation continues to escalate.
The reason is all-too obvious. Our analysis of Government figures last
ParcelHero’s in-depth analysis of the ongoing UK-EU trade problems
October showed thousands of EU drivers and warehouse operatives
can be seen at: parcelhero.com/research/brexit-study
fleeing the UK to avoid new Brexit regulations. Many EU citizens didn’t meet the Government’s proposed criteria for skilled work visas. This mass exodus was exacerbated by the impact of Covid-19, which brought the training of new lorry drivers to a standstill.
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T
he British International Freight Association (BIFA) is
BIFA notes that from 1 October 2021, there will be additional
encouraging businesses engaged in visible trade between the
documentary checks on products of animal origin and high risk foods
UK and EU, and the freight and logistics companies that serve
not of animal origin, whereby traders will be required to declare all
them, to make sure that they are fully prepared for rule changes that will
SPS consignments on IPAFFS The original documents will need to be
take effect over the next six months following an initial postponement.
submitted and these will be audited post clearance.
In March, BIFA welcomed the easements for new customs declaration
The third stage of full border controls will be implemented on 1 January
requirements and other checks on imports from the EU as part of
2022 and BIFA says that from a Customs perspective the most important
delays in the implementation of Stages 2 and 3 of the Border Operating
changes will be the ending of the Delayed Declaration Scheme at that time.
Model; delays introduced by the UK government to soften the impact of the UK’s departure from the EU single market and customs union
After this date, a full or simplified customs entry will be required at the
at the end of 2020.
frontier for goods being imported from the EU to the UK mainland. Depending on location the entry will have to be submitted as a pre-
Now, the trade association that truly represents the UK’s freight forwarding
lodged declaration utilising the Goods Vehicle Movement System
businesses that manage a large proportion of the UK’s visible international
(GVMS), or as a frontier declaration at the point of entry into the UK.
trade, says that whilst those easements have made life a little easier for UK
Associated with this is the requirement for a Safety and Security (ENS)
importers , the clock is now ticking on the extended deadlines.
Declaration to be submitted prior to the goods being loaded on the means of conveyance bringing them to the UK.
Whilst BIFA director general, Robert Keen, notes speculation in the media that the delayed Customs declarations timetable has simply
In addition, certain products such as Products of Animal Origin will be
delayed a potential crisis, he is confident that most BIFA members
subject to full SPS controls and have to be presented to Border Control
have now had the opportunity to prepare for completing new customs
Points, where inspections may be undertaken.
processes for imports from the continent. The period after 1 January 2021 was very challenging, although trade However, he also noted that any importers that are new to the customs
did not grind to a halt. However, the new fear is that we face much greater
environment should beware of the implications of failing to make the
challenges after 1 January 2022 than we did the previous year, if only
declarations that will become necessary.
because there are more new processes to master and, historically, levels of import traffic exceed exports by a considerable margin. Clearly, there
Whilst the government has provided advice and guidance on some of the
is much to consider and prepare for, and there is not much time to do so.
changes, BIFA says that significant gaps in information remain, which need
Whilst we continue to help members with their own preparations, we are
to be filled to allow businesses to make certain key operational decisions.
also encouraging them to help their clients that import from the EU to be equally prepared. Of particular concern is the level of preparedness and knowledge of EU suppliers with regard to the new import procedures to be adopted, and potentially the export procedures in Europe. Robert Keen, Director General, BIFA 18 JULY 2021
FREIGHT ASSOCIATION REITERATES NEED FOR TRADERS TO
GET READY FOR EU TRADE RULE CHANGES FORWARDER magazine
ISSUE65
7
BREXIT BRIEFING EXPERTS
F
rom 1 July, British retailers selling to the EU face huge changes to VAT regulations. ParcelHero reveals five reasons the new IOSS scheme is great news for UK sellers and five reasons it’s
also frustratingly flawed.
1
Five reasons to welcome the new IOSS IOSS greatly simplifies VAT procedures by allowing non-EU online sellers (remember that includes sellers based in Great Britain post-Brexit) to register for VAT in one EU member state, collect
VAT from all their EU sales and report on a single monthly IOSS VAT
Beleaguered British retailers are braced for yet more changes to how they sell goods to the EU. From 1 July, a new EU Import One-Stop Shop (IOSS) scheme means British-based e-commerce companies only need to register and pay VAT in one EU country to sell goods not exceeding £135/€150 across the entire EU. The new IOSS regulations certainly make retailers’ lives easier, but they aren’t entirely good news, says the international delivery expert ParcelHero.
return. No more multiple VAT filings in multiple countries.
2
Life is greatly simplified for sellers using online marketplaces. These become the ‘supplier’ when cross border B2C sales are made on them by third-party sellers. VAT liability (collecting
and reporting) for sales in EU countries will fall on the marketplace rather than the merchant, providing the consignment is valued at less than £135 (€150). Our top tip is that businesses using only online
On the face of it, the new IOSS scheme helps return things to their
marketplaces may now be able to end any existing EU VAT registrations,
pre-Brexit norm. However, in the case of the IOSS, the devil really is
as they will no longer be responsible for collecting and reporting VAT.
in the detail. We’re revealing five reasons GB traders should welcome the new scheme and five reasons the IOSS might make selling to EU customers even more complicated and expensive. David Jinks M.I.L.T, Head of Consumer Research, ParcelHero
3 4
Retailers’ EU-based customers won’t be facing any more unexpected VAT payments on purchases of goods sold in Britain, which will build back trust in buying from GB sellers. Northern Ireland-based companies may enjoy an exemption threshold. NI firms can join the alternative intra-EU OSS scheme. Providing their sales to the EU don’t exceed
£8,818/€10,000 per annum, NI-based organisations will be exempt from paying VAT.
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The IOSS scheme is voluntary and will speed up sellers’ EU shipments by creating a fast-track Customs clearance ‘green channel’ for consignments not exceeding £135/€150.
1
Five flaws in the new IOSS The changes remove the previous VAT exemptions for SMEs on UK e-commerce sellers will have to register for VAT for the first
time or stop selling to the EU.
each year for British sellers (that excludes Northern Ireland companies) to register and comply with IOSS regulations as
a ‘non-Union’ user.
3
IN THE EU’S NEW IMPORT ONE-STOP SHOP
2
The EU estimates it will cost around £6,900 per company
Unlike EU-based OSS users, IOSS users based in Great Britain don’t qualify for the new £8,818/€10,000 threshold before
they have to pay VAT. Only Northern Ireland sellers (under
the terms of the Northern Ireland Protocol) have this option.
4
The new IOSS only applies to deliveries of items valued under
the £135/€150 threshold. For all goods over that amount, GB
businesses will have three choices: ensure their customer
pays the import VAT at Customs; offer the option of delivering with
all duties paid (DDP) or hold stock somewhere in the EU and register for VAT there.
5
Confusion still exists around registration. The gov.uk website
states: ‘…it is not expected that the UK IOSS registration
portal will be available for use for the 1 July 2021 launch’.
There is also uncertainty about whether GB companies signing up for IOSS in an EU country must appoint an intermediary agent to register
and file returns. Together with the French and German governments, ParcelHero believes this requirement does not apply to British sellers, as the UK-EU trade deal includes a tax and VAT mutual assistance agreement. The Republic of Ireland is a favourite option for GB
companies because it uses English in business but, just to complicate matters, it recently stated it doesn’t yet recognise the agreement. Consequently, it will require the use of an intermediary agent.
FIVE STRENGTHS & FIVE FLAWS
EU shipments worth £19/€22 or under. That means about 26,000
ParcelHero’s in-depth analysis of the ongoing UK-EU trade problems
and, in particular, the powder keg Northern Ireland Protocol agreement can be seen at: https://www.parcelhero.com/research/brexit-study
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COVID-19 RECOVERY
Hopefully the most short-lived section of FORWARDER, we'll bring you word on how the industry is recovering from this crisis and focus on positive stories about a world bouncing back. Related topics SARS-CoV-19 coronavirus Government measures Industry reactions
10 10 FORWARDER magazine
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3,600 OXYGEN CONCENTRATORS 25 MAY 2021
TRANSPORTED TO INDIA
O
n 16 May 2021, Ballon Logistics India received and
At a time when India is facing a new wave of Covid-19, Bo/lore
delivered 3,600 oxygen concentrators destined for one of
Logistics India is mobilising all its teams and capabilities to tackle the
India's leading multinational medical technology companies.
oxygen shortage in the country. On behalf of our customer, we have
The company fully chartered a Boeing 747-400 from Hangzhou Airport
been able to transport a record quantity of oxygen concentrators to
in China, taking charge of customs formalities, receipt at Delhi Airport
respond to the health emergency.
and last-mile delivery to the customer's warehouse. Several more
Jaspreet Singh, Head of Sales, South Asia, Bollon Logistics
shipments will follow in the coming weeks. Ballon Logistics has been active throughout the Covid-19 crisis, This operation was carried out by Ballon Logistics India, in close collaboration
providing logistics and transportation solutions to manufacturers in the
with Ballon Logistics China. The local teams worked in synergy to address
pharmaceutical industry and healthcare systems. The company has been
the many logistical challenges involved in getting the consignments to their
responsible for organising international transport, customs clearance,
destination as quickly as possible, dealing with customs documents and
charter flights, storage and logistics for medical supplies including
obtaining special charter permits in both countries.
Covid-19 tests, treatments and vaccines.
FORWARDER magazine
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11
COVID-19 RECOVERY NEWS 4 JUNE 2021
DIMERCO SUPPORTS VITAL AID EFFORT FOR COVID-HIT INDIA
I
nternational freight forwarding and transportation specialists Dimerco have stepped forward to assist in shipping vital medical supplies to COVID-hit India, which is currently facing a humanitarian
crisis. Mr. Alexander King & Mr. Jeff Chen of Dimerco New York team partnered with the charity ‘Breath for Humanity’, to source and donate nearly 2 tons of medical devices. The life-saving supplies were shipped from Philadelphia in the US to Bangalore in India, with the collaboration of Thomas Jefferson University Hospital, The Islamic Council of North America and The Hospital of the University of Pennsylvania. The shipment included 75,000 N95 & respirators, over 15,000 PPE gown and shields, and over 50 boxes of tracheostomy tubes. Mr. King explained, When I was first introduced to the shipper, Ms. Noor Shaik and her organization, I was immediately touched by her passion to help India. Since our team in New York has the experience handling urgent PPE’s during the peak of the pandemic, I knew we would be able to utilize our experience and expertise to help Noor’s efforts by offering our services free of charge. By utilizing Dimerco’s platform, I am confident this story can reach and inspire others to help her and her organization’s initiative. The Dimerco teams in USA and India supported this charitable initiative by providing freight and transportation free of charge, and since this May, Dimerco keeps moving more crucial supplies, such as oxygen concentrators. Find out more about Noor initiative as featured in these links: https://philadelphia.cbslocal.com/2021/06/02/noor-shaikthomas-jefferson-medical-student-coronavirus-supplies-india https://www.thelily.com/this-medical-student-wanted-to-helpher-family-in-india-now-a-900-pound-shipment-of-supplies-ison-its-way https://breathforhumanity.wordpress.com/blog
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A
Boeing 747 freighter carrying 50 tonnes of urgently-needed
With almost 25 million infections to date, averaging 340,000 new
Covid relief aid, including life-saving oxygen machines, will
infections and over 4,000 Covid-related deaths every single day, India’s
arrive in New Delhi this week to support India’s efforts to
healthcare infrastructure is overwhelmed and its communities devastated.
help victims of coronavirus, thanks to the coordinated efforts of a group of aviation leaders.
It is imperative we join hands and resources. This mission will save thousands of lives. We are grateful to Sky One for providing the B747
The delivery of oxygen concentrators, N95 and KN95 masks and
freighter for this operation.
isolation gowns from California’s San Bernardino Airport is being
Sam Sayani, Executive Director, Another Joy Foundation
coordinated by the not-for-profit Another Joy Foundation. The full cost of routing the 747-400 freight via India will be born by Sky One FZE, a
It truly is a privilege to see our aviation family coming together
full-service provider for aircraft leasing, charters, and support services,
to make this flight possible and to be of service to people who so
based in Sharjah.
desperately need these machines and equipment. It is an honor to work hand-in-hand with other dedicated organizations and individuals, and to
Other industry leaders providing support and services to make the
know that our combined efforts will help to save lives and contribute to
relief flight possible are Boeing, FedEx, Regional One, JetTest, UNICAL,
making a positive difference in India, which so desperately needs help
Ascent MRO and San Bernardino Airport, which have joined hands
to fight this terrible virus.
and resources to arrange the airlift of relief aid valued at $2.5m. On
Charles Szar, CEO, Sky One FZE
arrival in New Delhi, the India Red Cross and SEWA International will distribute the medical supplies to struggling local communities. In total,
Sky One FZE is an integrated, full-service provider for aircraft leasing,
the charter flight will deliver 5,000 oxygen concentrators, 2 million
charters, and support services. Founded in 2008, Sky One FZE has
N95 masks, 2 million isolation gowns, 2 million KN95 masks and 2
grown from a small charter company to a global, multi-dimensional
million canisters of EPA-approved COVID Killer Wipes to aid medical
aviation organization. Based in the United Arab Emirates, Sky One FZE
professionals and those battling the virus.
serves customers around the globe. 15 JUNE 2021
AVIATION LEADERS JOIN FORCES FOR B747F DELIVERY OF
LIFE-SAVING COVID RELIEF AID TO INDIA FORWARDER magazine
ISSUE65
13
COVID-19 RECOVERY NEWS
FROM DATA TO TRAVEL FREEDOM 4 JUNE 2021
G
eneva – The International Air Transport Association
Testing for unvaccinated travelers
(IATA) urged governments to make data-driven decisions
A challenge is the potential of barriers to travel for unvaccinated people
to manage the risks of COVID-19 when reopening borders
which would create an unacceptable exclusion. Data from the UK NHS
to international travel. Strategies without quarantine measures can
regarding international travelers arriving in the UK (with no reference
enable international travel to restart with a low risk of introduction of
to vaccination status) shows that the vast majority of travelers pose no
COVID-19 to the travel destination.
risk for the introduction of COVID-19 cases after arrival.
Data can and should drive policies on restarting global travel that
Between 25 February and 5 May 2021, 365,895 tests were conducted on
manage COVID-19 risks to protect populations, revive livelihoods
arriving passengers to the UK. These were PCR negative before travel.
and boost economies. We call on the G7 governments meeting later
Only 2.2% tested positive for COVID-19 infection during universal
this month to agree on the use of data to safely plan and coordinate
quarantine measures after their arrival. Of these, over half were from
the return of the freedom to travel which is so important to people,
'red list' countries, which were considered very high risk. Removing
livelihoods and businesses.
them from the statistics would result in test positivity of 1.46%.
Willie Walsh, Director General, IATA Of the 103,473 arrivals from the EU (excluding Ireland), 1.35% tested
Vaccinated travelers
positive. Three countries, Bulgaria, Poland and Romania, accounted for
Evidence continues to show that vaccination protects travelers from
60% of the positive cases.
serious illness and death, and carries a low risk of introducing the virus into destination countries:
Many governments continue to require universal quarantine—either
• The Robert Koch Institute (RKI) concluded that vaccinated
hotel-managed or self-managed. This impedes the freedom of movement,
travelers are no longer significant in the spread of the disease and
discourages international travel and destroys employment in the travel
do not pose a major risk to the German population.
and tourism sector. Data from the UK tells us that we can and must do
• The European Centre for Disease Control and Prevention (ECDC)
better. Almost 98% of those detained because of universal quarantine
issued interim guidance on the benefits of full vaccination stating
measures tested negative for the virus. We now have more than a year of
that 'the likelihood of an infected vaccinated person transmitting
global data that can help governments make more targeted decisions on
the disease is currently assessed to be very low to low.'
international travel. This can keep the risk of importing COVID-19 cases
• The US Centers for Disease Control and Prevention (US CDC)
low—including variants of concern—while restarting international travel
stated that 'with a 90% effective vaccine, pre-travel testing, post-travel
with minimal infringement on the ability to live normal work and social
testing, and 7-day self-quarantine provide minimal additional benefit.'
lives. Importantly, lives that include travel,
said Walsh.
• The Canadian Testing and Screening Expert Advisory Panel recommends that vaccinated travelers do not need to be quarantined.
IATA teamed-up with Airbus and Boeing to demonstrate potential
• Public Health England study has concludes that two doses of the COVID-19
methodologies to manage the risks of COVID-19 to keep populations safe
vaccines are highly effective against COVID-19 variants of concern
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while restarting global connectivity. Aviation, including manufacturers,
effectively manages and mitigates risk every day to keep air travel safe.
COVID-19 is something that we need to learn to manage, like we
Using these skills, Airbus and Boeing have developed data-driven risk-
do other risks to health. We accept many things in society that we
management models to understand the impact of various options.
know come with risks—from consuming alcoholic beverages to how we drive. We don’t ban these activities. We have some common-sense
Data-driven decisions
rules and the information needed to make sensible decisions about
There is no one-size-fits-all solution to manage the various levels
how to manage these risks. The post-pandemic future means doing
of risk. The economic and social cost of the blanket measures taken
the same for COVID-19 so we can all get on with our lives. There is
by most governments to date has been unnecessarily high. With this
no completely risk-free protocol. Vaccination will play a big role. And
modeling, we are demonstrating that we can be smart with calibrated
the data we have tells us that screening and testing protocols can make
travel policies that address the risks, enable travel, and protect people.
travel safely accessible for all,
said Walsh.
Everybody can respect a data-driven decision. That is the way back to normality,
said Walsh.
Government policies are naturally risk averse. By contrast, the private sector has great experience in managing risks every day to deliver
No single government action can drive a recovery for international
its products and services. COVID-19 now appears to be becoming
travel. The G20 Tourism Ministers endorsed a data-driven approach to
endemic. This means that COVID-19 is not likely to disappear anytime
reopening borders. The aviation industry is encouraging the G7 to take
soon, so governments and industry must work together to rebuild global
leadership by agreeing to work together to use the enormous amounts
connectivity while managing the associated risks. The first step is for
of data collected since the start of COVID-19 to drive a recovery
governments to evaluate the threshold of risk of virus introduction that
effort. Critically that must restore the freedom to travel for tested
they can effectively manage. Then they need to identify with industry
or vaccinated persons while avoiding quarantine measures for the vast
feasible strategies to enable an increase in international travel without
majority of travelers.
exceeding those thresholds. Airbus, Boeing and IATA have demonstrated some possible solutions. Now we need more intense and transparent
Co-operation to protect the healthcare system
dialogue between governments and the airline industry to move from
Industry risk-management expertise can help the public health sector
models to policy and ultimately facilitate international travel.
manage a return toward normality.
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COVID-19 RECOVERY NEWS 19 MAY 2021
ACCEPTING VACCINATED PASSENGERS SHOULD BE
GLOBAL BEST PRACTICE TO REOPEN BORDERS
T
he International Air Transport Association (IATA) applauded
Similar conclusions are being reached on the other side of the Atlantic. In
the growing number of countries making data and evidence-
the US, the Centers for Disease Control and Prevention (US CDC) has
driven decisions to open their borders to vaccinated travelers.
noted that 'with a 90% effective vaccine, pre-travel testing, post-travel
The latest data collected by IATA, including its Timatic service, shows
testing, and 7-day self-quarantine provide minimal additional benefit.'
that more than 20 countries have wholly or partially lifted restrictions for vaccinated travelers.
A safe opening of borders to international travel is the goal. And scientific evidence and data such as that presented by RKI, ECDC and
IATA supports unrestricted access to travel for vaccinated travelers.
USC CDC should be the basis for the decision-making needed to achieve
In cases where vaccination is not possible, access to quarantine-free
that. There is increasing scientific evidence that vaccination is not only
travel should be provided through COVID-19 testing strategies based
protecting people but also dramatically reducing the risk of COVID-19
on widely available, free-of-charge tests.
transmission. This is bringing us closer to a world where vaccination and testing enables the freedom to travel without quarantine. Germany
Germany is among the latest countries to make quarantine alleviations
and at least 20 other countries have already taken an important step
for vaccinated travelers. Vaccinated travelers are no longer subject to
forward in re-opening their borders to vaccinated travelers. These are
quarantine measures (except from certain high-risk countries). Germany
the best practice examples for others to quickly follow.
has also removed quarantine requirements for travelers with a negative
Willie Walsh, Director General, IATA
COVID-19 test result (except from certain high-risk countries).
An important incentive for vaccination The German government decision followed a review of scientific advice
According to the US CDC, alleviations from COVID-19 restrictions are
from the world-renowned Robert Koch Institute (RKI), which concluded
a powerful motivator for vaccination, particularly in communities where
that vaccinated travelers are no longer significant in the spread of the
vaccine hesitancy is prevalent. This is an additional and important benefit
disease and do not pose a major risk to the German population. Specifically,
of restriction-free travel for those vaccinated. IATA polling indicates that
it stated that vaccination reduces risk of COVID-19 transmission to levels
81% of international travelers are willing to get vaccinated in order to
below the risk from a false negative rapid antigen test.
be able to travel. Moreover, 74% of people in the same poll agreed that those vaccinated should be able to travel by air without restrictions.
The implementation of this policy aligns Germany with recommendations from both the European Commission and the European Parliament, based on similar scientific advice from the European Centre for Disease Control and Prevention (ECDC). In its interim guidance on the benefits of full vaccination, the ECDC said that 'based on the limited evidence available, the likelihood of an infected vaccinated person transmitting the disease is currently assessed to be very low to low.'
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Digital solutions for vaccination/test certificates
Airlines Trialing IATA Travel Pass
The decisions of increasing numbers of countries to accept vaccinated travelers without quarantine measures adds pressure for a digital solution to manage vaccine certificates and COVID-19 test results. Paper-based processes could lead to extremely long processing times at check-in and border control. They also open the door to fraud. Digital vaccine/test certificates, coupled with passenger apps such as the IATA Travel Pass, will be needed to manage travel health credentials efficiently and securely in the restart. Recent IATA polling shows strong support for a digital solution. • 89% supported globally standardized COVID-19 test or vaccination certifications • 84% want an app to manage their travel health credentials A gap is opening up between countries responding to scientific evidence, and those exhibiting a lack of preparation or excessive caution in reopening borders. Countries that seize the opportunity offered by the increasing numbers of vaccinated travelers can protect their populations and reap an economic reward,
said Walsh.
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17
COVID-19 RECOVERY EXPERTS
a considerable sense of community. Rather than visiting the
big supermarket on the edge of town, residents would visit their local corner shops and grocers, reigniting old habits. In April 2020, offlicences, greengrocers, independent convenience stores, butchers, and bakeries saw growth of 37.7 per cent. Research conducted by SnowShock, suppliers of slush machine syrup, looked into this shifting trend that is needed not only to support local communities but reduce our impact on the environment. Here, we will delve into this increased sense of togetherness and answer whether or not we can expect 'Shop Local' to continue.
Supporting your local community This shift in trend is a result of changing attitudes and behaviours. As we tried to stay safe in lockdown by shopping at smaller stores nearby that maybe didn’t require travelling and queuing, we discovered local retailers we hadn’t previously considered and were pleased with what we found. Mecommi is a company that delivers products from local market stalls to customer homes. Co-founder Alannah Wood commented: One of few upsides of the pandemic is that people are more conscious of looking out for their local community and the businesses they serve. The market is very much part of this landscape. Shopping locally creates jobs and brings money into your local community. Shopping locally brings charm to town centres in the form of home-baked goods, quirky coffee shops, and local delicacies. Many small businesses are unable to trade during lockdown and have suffered a considerable decrease in trade as a result of the pandemic in general. Unless we use them, we’ll lose them. Perhaps even forever.
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IS SHOP LOCAL SET TO STAY
shoppers in the UK changed significantly as they developed
POST-LOCKDOWN?
D
uring the course of the COVID-19 pandemic, attitudes of
Environmental benefits
Will it continue?
Many people are unaware of the significant benefits that shopping locally
According to The Guardian, more than nine in 10 people who were
has. Using our purchasing power to support local business helps reduce
shopping locally said they will continue to do so. Over the last year,
our impact on the planet we should be looking after.
around two-thirds of consumers have shopped closer to home. We expect to see fewer people visiting large supermarkets. However, online
Not only does shopping locally reduce our food miles, but large
shopping is also growing, which has had an impact on high street retailers
supermarket corporations get their stock from producers in other
who just can’t compete with e-commerce and fast, convenient delivery.
countries, which results in more miles travelled and more emissions emitted into the atmosphere. Shopping local prevents these food miles
Tom Cheesewright, a leading future trends consultant, said: “Echoes
and also protects land from developers who are looking to buy out local
of this pandemic will be heard long after lockdown is lifted through
farms that have much more sustainable practices.
a sustained shift in our buying behaviours. Changes we expected to happen over a decade have been condensed into a year.”
We are at a point in the world where we need to be aware of the damage to the environment. We must be considerate in all areas of life,
Independent stores that are committed to meeting the needs of local
primarily where and how much we buy when at the shops.
communities should do well – they should invest in social media, websites, and an outstanding shop experience to draw people from
A sense of togetherness
online shopping.
Fostering a sense of togetherness is a key driving force for local shopping. In lockdown, we craved human connectivity. It is interesting
Lucy Victoria Desai, copywriter, SnowShock
but understandable that when we are forced indoors in social isolation, we realise that people matter the most – friends, family, neighbours. The pandemic resulted in new living and working patterns, with more
Lucy Victoria Desai graduated from Northumbria University in BSc Psychology
people interested in their local hubs and supporting businesses going
and then went on to study MSc International Marketing at Newcastle University.
through hard times. Being, thinking, and acting local creates a better
Lucy is currently a copywriter at SnowShock.
sense of community well-being, which helps us to feel safe and connected in our area by getting to know those around us.
Sources • shepper.com/why-more-people-are-choosing-to-shop-local
Local stores prevent waste that the large supermarkets are guilty of.
• www.frameweb.com/article/togetherness-collective-belonging-retail
Plus, local stores can be hyper-focused on the needs of their community,
• www.theguardian.com/business/2021/mar/23/uk-local-grocery-shopping-
offering customers exactly what they want.
could-last-beyond-pandemic-poll-small-stores-food-drink
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AIR FREIGHT
A system of transporting goods by aircraft. Related topics AOG (aircraft on ground) OBC (on-board couriers) Air charter
20 20 FORWARDER magazine
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17 JUNE 2021
ANTONOV TRANSPORTS
FIVE BLACK HAWK HELICOPTERS
FROM POLAND TO THE PHILIPPINES ON A SINGLE CHARTER
A
ntonov Airlines has safely transported five S-70i Black Hawk
Antonov Airlines operates seven AN-124-100 including two AN-
helicopters on a single AN-124-100 flight from Rzeszów,
124-100M-150 with up to 150 tonnes payload, the largest turboprop-
Poland, to Angeles, the Philippines.
powered aircraft AN-22 (60-tonne payload), as well as the 250-tonne payload AN-225 'Mriya', the largest cargo aircraft in the world.
The cargo weighed 35 tonnes in total, including loading equipment, and is the second delivery of the Polish-built S-70i Black Hawk helicopters to the Philippines. The loading procedure was completed using the AN-124-100's winches. Each S-70i helicopter measured 17.52 m long, 3.2 m wide, 3.9 m in height, and weighed 5.6 tonnes. Detailed loading and unloading plans were developed by Antonov Airlines’ in-house engineers to ensure the safe stowage and transport of the military cargo within the AN-124-100’s cargo cabin specifications. Although the total payload in terms of weight was quite light for our aircraft – loading five helicopters safely and transporting them without damage takes considerable collaboration. We have been working closely with Sikorsky as well as their logistics supplier Helicopter International Shipping Services (HISS) for several months to ensure that all current and future program requirements are met. Amnon Ehrlich, Director North America, Aerospace, Government & Defence Programmes, Antonov Airlines The first transport under the agreement was completed in November 2020 and was also for five S-70i Black Hawk helicopters, which were delivered to Clark Air Base, north of the Philippine capital, Manila. FORWARDER magazine
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AIR FREIGHT NEWS 15 JUNE 2021
SET FOR TAKE-OFF: INDUSTRY ‘CALL FOR ACTION’ TO
SECURE A VIBRANT FUTURE FOR UK AIR FREIGHT
A
landmark ‘call for action’ setting out 11 key recommendations
Throughout the pandemic and since the end of the Brexit transition
for the UK to facilitate the sustainable growth of its
period, the air freight industry has stepped up to the challenge,
economically-vital air freight industry has today been
providing invaluable support to both the economy and the lives of
presented to the government by Aberdeen Standard Investment’s
everyone across the UK, through the rapid expansion of e-commerce
AIPUT fund (Airport Industrial Property Unit Trust) and Logistics UK,
and the movement of vital pharmaceuticals and medical equipment.
the logistics industry business group.
In 2018, air freight services contributed £7.2 billion to the UK economy, supporting 150,000 jobs.
In February 2021 Logistics UK and AIPUT jointly hosted a policy roundtable to discuss the steps that need to be taken by both
Logistics UK and AIPUT are calling for a renewed commitment by
government and the industry to secure a prosperous future for UK air
government to work with industry to realise the full potential of the
freight, which currently accounts for 40% of UK imports and exports by
UK airfreight sector. The key priorities identified for both government
value. The discussions involved representatives from across the aviation
and industry are:
industry including the warehousing sector, airlines, ground handlers, shippers and airports. Logistics UK has sought to harness the views
• Positive perception of aviation: For the government to give a clear
of its members, working with AIPUT to set out the steps the industry
signal of its support, valuing it as a sector of national strategic
believes are necessary to assure the future strength of UK airfreight
importance and a crucial component of a Global Britain
and best position the industry to help Britain reinforce its position as a leading global trading nation in a post-Brexit world.
• Joined-up approach – passenger and freight: government support needs to be targeted at aviation in general, avoiding prioritising one sector above another
Aviation will play a vital role in securing new opportunities and growth
• Infrastructure: The UK needs to deliver the highest quality transport
post-Brexit and also in the UK’s recovery from the Covid-19 pandemic.
and real estate infrastructure serving its airports in order to fully
Air connects Britain with the world, linking British products and
support a vibrant, sustainable and globally competitive industry
expertise with billions of potential buyers overseas. Pre-pandemic,
• Funding: Government to give concessions for Air Passenger Duty
some 49% of the total value of UK exports outside of the EU travelled by air, through a combination of dedicated freighter flights and bellyhold through passenger services.
(APD) and business rates to provide respite • EU Exit: Negotiations need to be accelerated on traffic rights to open up key markets and routes, in addition to a long-term sustainable plan for freedom rights so that cargo can continue to move efficiently.
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• Consumer behaviour: Digitisation in air freight is to be supported
We are delighted to partner with Logistics UK in presenting this
as it is essential to the growth of the new economy – the UK is
detailed ‘call for action’, which if acted upon will ensure that the vital
currently one of the top three online shopping nations
UK air freight sector can fulfil its maximum potential in helping UK plc
• Innovation: The industry and government must continue to drive
to enhance its position as a major global trading force in the context
innovation (e.g. automation) so that the UK airline industry can
of our emergence from both Brexit and Covid. Now is an opportune
remain efficient and competitive
time for the Government to evidence its commitment to the industry
• Freeports: These must be structured in a way that they become
and support its long-term sustainable growth. Air freight services
a catalyst for new inward investment, jobs and skills growth, rather
contribute £7.2 billon to the UK economy and support 151,000 jobs1.
than diverting activity from elsewhere
There is a clear and pressing need for further recognition of the strategic
• Regulatory relaxations: Appropriate planning flexibility at ports for
importance of this sector, which plays such a pivotal role in facilitating
warehousing and connectivity infrastructure is needed to support
trade, investment and job creation.
continued investment and flexible supply chains in air freight,
Nick Smith, Fund Manager, AIPUT
facilitated by the sustainable expansion of airport capacity • Decarbonisation: A commitment from government to support
Support for UK air freight, as it enters a new era outside the
research and development in aviation will help the industry
European Union and recovers from the global pandemic, is crucial; we
decarbonise as quickly as possible through a combination of
must prioritise the steps needed to enhance the role of air freight in
Sustainable Aviation Fuel and new technologies for electric and
a post-Brexit world. Air freight is vital to our economy and we call on
hydrogen aircraft that are fit for the future and cargo handling
the government to work with the industry to realise its full potential as
• Air freight growth: Industry should be brave and more progressive, putting its vision into practice; leveraging its creative
a cornerstone of global Britain. Elizabeth de Jong, Director of Policy, Logistics UK
ideas, energy and innovation. Industry needs to know now more than ever that the Government is fully behind the sustainable growth of UK air freight FORWARDER magazine
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AIR FREIGHT NEWS
TCS TEAMS UP WITH NEUTRAL AIR PARTNER 4 MAY 2021
TO STRENGTHEN ITS POSITION IN THE GLOBAL LOGISTICS SECTOR
A
fter a successful start earlier this year, the Dutch neutral
We are delighted to welcome TCS in our air cargo logistics family.
provider of time critical and OBC solutions TCS Time
TCS’s time-critical solutions will further assist our efforts to provide be-
Critical Solutions Worldwide, is ready to take the next step
spoke and innovative time sensitive supply chain solutions to the trade,
in strengthening their position in the freight forwarding sector. The
with no boundaries and will deliver tremendous value to our group and
company recently teamed up with Neutral Air Partner and joined its
to our members. TCS is an excellent addition to Neutral Air Partner’s
time-critical group NAX 24-7 Time Critical.
sub-industry group NAX 24/7, comprised of leading and independent time critical logistics firms, aiming to advance the interests of the time
TCS Worldwide is a Dutch company, based at Schiphol Airport.
sensitive and emergency logistics industry.
The team behind the name is experienced with trustworthy reputation in
Christos Spyrou, CEO, Neutral Air Partner
handling time-critical shipments from any pick-up location to any address in the world. The company is led by founder Sander van Woesik, a cargo aviation
Freight forwarders, located in different corners of the world show
professional with more than 40 years of experience, who knows the added
a growing interest in onboard couriers. Their customers in industries
value of time-critical services very well. TCS Desk operates 24/7/365, giving
such as automotive, aerospace, pharma and fashion, demand a logistical
the best possible service to its customers who are considered as part of the
solution to avoid disruption of production lines. TCS Worldwide,
team. TCS not only understands the requirements of freight forwarders
a neutral provider of time-critical solutions, offers forwarders a
and their customers in Automotive, Aerospace/Aviation, Energy, Fashion,
customized proposal for their customers’ needs. NAP’s comprehensive
Health Care, Pharma and Maritime industries, but has in-depth knowledge
network of air cargo logistics providers combined with the experience
of how airlines and local customs authorities operate. TCS Worldwide
of TCS Worldwide makes a perfect, strategic partnership for time-
services include 24/7/365 global network coverage OnBoard Couriers, Air
critical consignments.
Cargo Charter, and Tailor-made Road Transport Intra Europe.
Sander van Woesik, GM, TCS Worldwide
PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com
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A
viation Horizon has signed a global cargo general sales agency
Air One Aviation will also explore hub and spoke opportunities to
contract with Air One Aviation to support its launch venture
connect Aviation Horizon’s regional 737-400 all-cargo operations with
into the all-cargo market for regional 737 freighter services.
Aerotranscargo’s feeder services from Hong Kong and China to Europe.
The Saudi-based private jet operator has taken delivery of its first Boeing 737-400SF conversion and two more are due to join its fleet in the next three months. Each aircraft will offer 18,500 kilos of cargo capacity, utilising 11 ULD positions. Air One expects the 737-400s to be in high demand for regular regional contracts, especially in the Middle and Far East. From their base in Sharjah, the aircraft are ideal for high volume, ecommerce trade lanes and are available for both long-term contracts and ad hoc charters. This is the second all-cargo GSA contract awarded to Air One Aviation in the past 10 months. In 2020, it was also awarded exclusive sales and marketing rights across all territories by Aerotranscargo (ATC) Moldova. Marketing Aerotranscargo’s growing fleet of six Boeing 747-400 freighters – one of the largest privately-owned 747F fleets – Air One offers shortand long-term charter solutions as well as ACMI programmes. Having been a client of Aviation Horizon’s private jet services, we are proud to have been awarded this opportunity to successfully launch the Aviation Horizon brand in the cargo market with its first newly-converted 737-400SF. This is a perfect aircraft for regional ecommerce and parcels operations and comes to the market at a time when demand for capacity in this sector has never been greater. The arrivals of Aviation Horizon’s second and third 737-400 freighters will ensure we have the back-up aircraft required to support high frequency ecommerce flights. It will also give us additional capacity to satisfy ad hoc charter demand for this very popular aircraft. Paul Bennett, CEO, Air One Aviation 7 JUNE 2021
AVIATION HORIZON PARTNERS WITH AIR ONE AVIATION FOR LAUNCH OF
REGIONAL 737-400SF CARGO SERVICES FORWARDER magazine
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SEA FREIGHT
A system of transporting goods by ship. Related topics Shipping lines Biofuels Ships' parts
Sponsored by
26 26 FORWARDER magazine
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24 MAY 2021
CARRIER TRANSICOLD’S VERSATILE
LYNX FLEET MONITORING PLATFORM SUPPORTS MIXED REFRIGERATED CONTAINER FLEETS
C
arrier Transicold now provides remote monitoring of mixed fleets, including those using refrigeration systems from multiple manufacturers, through a single interface, the
company’s versatile new Lynx™ Fleet platform. Carrier Transicold is a part of Carrier Global Corporation (NYSE: CARR), the leading global provider of healthy, safe and sustainable building and cold chain solutions. “The latest upgrade to our Lynx Fleet platform fulfils an important
In addition to the new mixed fleet capability, the innovative Lynx Fleet
aspect of our digital vision, enabling our customers to monitor all their
platform provides:
refrigerated assets, not just their Carrier Transicold units, from a single cloud-based platform that is fully equipped with advanced analytics,”
• Monitoring and control of vital refrigerated container parameters,
said Willy Yeo, Director of Marketing, Global Container Refrigeration,
including temperature and depending on unit options and sensors,
Carrier Transicold. “For customers with mixed fleets, comprising both
humidity, oxygen and carbon dioxide levels, along with alerts if
Carrier and non-Carrier units, this new capability is a powerful tool for
preset parameters are exceeded.
fleet optimisation and data monitoring.”
• Location data and geofencing with automated communication, for maximum visibility of container location, including notifications
The Lynx Fleet solution intelligently monitors container refrigeration
when cargo crosses geofences created by the fleet manager.
systems as they move by sea and land, providing vital information
• Refrigeration unit health data, based on equipment performance
through a centralized data stream that improves visibility for shipping lines and their customers.
monitoring, to provide predictive analytics and actionable diagnostics. • Integration with on-vessel wireless monitoring solutions, which provides vessel operators with a comprehensive overview of all
Relevant data from non-Carrier equipment will be displayed along with
Lynx Fleet-enabled containers onboard and for vessels with satellite
Carrier units on the Lynx Fleet dashboard, providing fleet managers
communications capability, more frequent updates to a fleet’s
access to all their connected refrigerated containers on a single
landside monitoring station about cargo and container location
interface, eliminating the need to toggle between separate platforms.
around the globe. The Lynx Fleet platform is one of the solutions offered through Carrier’s Healthy, Safe, Sustainable Cold Chain Program to preserve and protect the supply of food, medicine and vaccines. Learn more at corporate. carrier.com/healthycoldchain or visit transicold.carrier.com. FORWARDER magazine
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SEA FREIGHT NEWS 17 JUNE 2021
DHL ADDS
SUSTAINABLE MARINE FUEL OPTION
FOR FULL-CONTAINER LOAD SHIPMENTS
D
HL Global Forwarding, the air and ocean freight specialist division of Deutsche Post DHL Group, introduces another Sustainable Marine Fuel (SMF) service for ocean freight as
part of their sustainability strategy. Following the success of the launch of a similar service for Less-than-Container Load (LCL) shipments, they are now extending the carbon reduction option to Full-Container Load (FCL) shipments. Customers can easily choose the use of sustainable biofuels, such as via the myDHLi Quote + Book function, which also includes a carbon calculator. Offering the option of using SMF is another step towards cleaner and greener ocean freight, in line with Deutsche Post DHL Group's Mission 2050 for zero emissions logistics. The launch of our Sustainable Marine Fuel service for the neutralization
The use of sustainable marine fuels is an important lever for DHL Global
of carbon emissions for LCL shipments was very successful. The SMF
Forwarding to reduce the environmental footprint of ocean freight.
service makes it easy for our customers to reduce their carbon footprint
When selecting sustainable marine fuels, care is taken to ensure that
and has been very well received so far. We are very excited that we can now
they are produced with sustainable feedstock and do not conflict with
also offer this option for FCL shipments and provide our customers with
other sustainability requirements, such as food production. Waste-
the opportunity to decarbonise their entire ocean freight trade lanes.
based biofuels must meet the requirements to be considered the
Pramod Bagalwadi, CEO, DHL Global Forwarding Sub-Saharan Africa
cleanest biofuels currently available on the market according to strict sustainability standards. With the goal of 'burn less, burn clean', the
With the launch of the SMF service, which is now available for all
logistics provider aims to optimise carbon consumption across its
ocean freight shipments, DHL Global Forwarding is not only making
network, fleet, and real estate. As part of this, DHL has a GoGreen
it easier to access sustainable deliveries for its customers, but also
carrier rating programme that allows the freight forwarder to give
raises awareness of sustainable alternatives. The carbon reduction is
preference to carriers with strong environmental performance.
achieved by DHL Global Forwarding purchasing SMF through partners and matching it with the amount consumed in the FCL shipment.
Offering a sustainable fuel alternative for ocean freight is another step
Through the 'book & claim' mechanism, there is no requirement
within the Group’s sustainability efforts. By 2030, the Group wants to
for physical traceability of the fuel through a supply chain, as the
invest 7 billion euros in climate-neutral logistics solutions and cover at
environmental attributes of the SMF are separated from and can be
least 30 percent of fuel requirements by sustainable fuels, according to
purchased independently from the physical fuel.
their recently published sustainability roadmap.
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2 JUNE 2021
P&O FERRIES’ SECOND SHIP ON
ZEEBRUGGE–HULL ROUTE ARRIVES IN UK FOR FIRST TIME AS CAPACITY IS DOUBLED TO MEET GROWING DEMAND
T
he integrated ferry and logistics business has added MV Freya to
corridors. With the support of our parent company DP World, which is
its schedule on the North Sea Lo-Lo route in response to rapidly
continuing to invest in its UK logistics infrastructure, we are committed
growing demand from British and European customers who need
to expanding our services to ensure the fast and efficient flow of goods
a fast and cost efficient way of transporting goods between the two markets.
between the UK and Europe. Thorsten Runge, Managing Director, P&O Freight Ferries Services
The 117-metre container ship has the capacity to carry 650 TEU’s. Together with sister ship Elisabeth, the addition of MV Freya will
P&O is a leading pan-European ferry and logistics group at the heart of
double capacity on the route and increase the number of sailings in
the Europe’s economy and a part of DP World, the leading provider of
each direction every week to six.
smart logistics solutions and enabler of the flow of trade across the globe. P&O Ferries is a major provider of freight transport and passenger travel
We are delighted to introduce MV Freya onto our Zeebrugge-Hull
services, sailing on eight major routes between Britain, France, Northern
route, which is already one of the most cost-effective ways to move
Ireland, the Republic of Ireland, Holland and Belgium. Working closely
goods between Europe and the north of Britain. We can guarantee that
with P&O Ferries, its logistics business P&O Ferrymasters operates
our customers will benefit from faster turnaround times, enabling them
integrated road and rail links to countries across the continent including
to exit the port as quickly as possible and continue their journeys on
Italy, Poland, Germany, Spain and Romania, and facilitates the onward
the excellent road links to the industrial hubs along the M62, M6 and M1
movement of goods to Europe from Asian countries via the Silk Road.
10 JUNE 2021
GAC WINS
SHIPTEK BEST SHIPPING AGENCYAWARD
G
AC has been named the best shipping agent in the 14th edition
Not only does this award recognise our contribution as one of
of ShipTek International Awards, which recognise companies
the world’s largest providers of ship agency services, but it also
that have made significant contributions to the maritime
acknowledges the hard work and dedication of our people, as well
industry. Organised by Biz Events Management, a subsidiary of Aries
as the trust GAC has built with our customers, partners and other
Group of Companies, the awards ceremony was held in conjunction
stakeholders since we commenced our ship agency services in Kuwait
with a two-day maritime, offshore and oil & gas conference in Dubai.
in 1956. It motivates us to continue to enhance our services to keep
Rajesh Moorjani, Managing Director of GAC Sharjah and GAC Ras Al
our customers’ vessels moving.
Khaimah, accepted the award on behalf of the GAC Group... FORWARDER magazine
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SEA FREIGHT NEWS 30 JUNE 2021
SEKO LOGISTICS CONTINUES
EXPANSION OF GLOBAL OCEAN PRODUCT WITH KEY ADDITIONS TO LEADERSHIP TEAM
S
EKO Logistics has appointed Craig Grossgart and Lisa
Lisa brings more than 20 years of supply chain management experience
Johnstone to its Global ocean product leadership team as it
to the SEKO Ocean Product team having previously held the posts
invests in growing its service offering and supporting clients
of Senior Global Director, Ocean Product/Pricing at AIT Worldwide
dealing with continued turmoil in the international ocean freight market.
Logistics, and VP of Ocean Operations & Procurement at GEFCO Forwarding. She joins SEKO from DHL Global Forwarding, where she was Regional Ocean Director – Central. Craig and Lisa are well-known and highly respected ocean market specialists and will play key roles in the next stage of our Global Ocean strategy as we deal with the current challenges in the market and help our clients manage and leverage the changes and opportunities which will emerge as the industry returns to some degree of normality in the year ahead,
Terry Unrein said.
We welcome Craig and Lisa
Craig becomes SEKO’s global lead for ocean as Senior Vice President of
to the SEKO team and are confident that their knowledge, skills, and
Global Ocean Product, based in Houston and reporting to Terry Unrein,
experience will be a great asset to build on the growth in demand we
Chief Commercial Officer, USA, while Lisa Johnstone joins SEKO as
are experiencing for our Ocean Product.
Director of Ocean Product, reporting to Craig. Craig Grossgart said:
I’ve been an admirer of SEKO for some time
Craig has over 20 years of experience in the logistics industry and has
in the way its people think outside the box and quickly pivot to address
worked in various senior roles in international operations worldwide,
trends in the market. This alertness and drive to get clients through
including as CEO of Asia Container Terminal in Hong Kong, VP of Sub-
even the most difficult market challenges is bringing new business
Continent based in Mumbai and VP Emerging Markets at DHL, and VP
opportunities to the table from clients looking for innovation, Global
America’s Ocean at Ceva Logistics. Prior to taking this new post with
reach and cost-saving solutions. With worldwide container port
SEKO, he spent four years at Vice President – Key NVO’s at APL.
throughput forecast to grow by nearly 6% this year, in line with Global GDP, I’m excited to be joining SEKO at such an interesting time for the company and its clients. I expect to see a lot of new ocean business in 2022 and beyond because of what we can offer.
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he Pride of Burgundy – P&O Ferries fifth ship on its DoverCalais route – arrived yesterday at the Port of Dover, returning to service with its first sailing in over a year.
With capacity to carry 120 lorries, the 28,000 ton Pride of Burgundy will return in freight-only mode, making two return journeys each day. The addition of a fifth ship comes in response to growing demand from British and European customers and will expand options for those requiring rapid and reliable transportation of goods between pivotal markets. I am delighted to see the restoration of our Dover-Calais fleet to its pre-pandemic strength of five, with the resulting increase in departures and frequency enabling us to take back market leadership on the English
First announced in April, the Pride of Burgundy’s return follows P&O
Channel and further improve our customer service. Pride of Burgundy
Ferries’ ground-breaking space sharing agreement on the Dover-Calais
will reinforce our cost-effective freight service by increasing capacity and
route, and the introduction of a second lift-on lift-off (LOLO) ship to
flexibility on the route – a vital artery of trade upon which thousands
double capacity between Zeebrugge and Hull.
of businesses and consumers rely. With the support of our parent company, DP World, the world’s leading provider of smart logistics
P&O is a leading pan-European ferry and logistics group at the heart
solutions, we are committed to bolstering our offering to customers
of the Europe’s economy and a part of DP World, the leading provider
and ensuring optimal efficiency in the flow of goods between the UK
of smart logistics solutions and enabler of the flow of trade across
and Europe. With international trade at the heart of economic recovery,
the globe. P&O Ferries is a major provider of freight transport and
continual investment in our Dover-Calais route will encourage supply
passenger travel services, sailing on eight major routes between
chain resilience by connecting people, businesses and nations.
Britain, France, Northern Ireland, the Republic of Ireland, Holland and
Peter Hebblethwaite, Managing Director, P&O Ferries
Belgium. Working closely with P&O Ferries, its logistics business P&O Ferrymasters operates integrated road and rail links to countries across the continent including Italy, Poland, Germany, Spain and Romania, and facilitates the onward movement of goods to Europe from Asian countries via the Silk Road. 29 JUNE 2021
P&O FERRIES’
DOVER-CALAIS FLEET BACK TO FULL STRENGTH AS FIFTH SHIP SETS SAIL ON RETURN TO SERVICE FORWARDER magazine
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SEA FREIGHT NEWS 8 JUNE 2021
STERLING PLANB & ICE MARINE DESIGN SIGN CO-OPERATION AGREEMENT TO
SUPPORT ENERGY TRANSITION IN SHIPS
THROUGH INCREASED ESS ADOPTION
E
nergy storage experts Sterling PlanB and Europe’s largest independent ship design group, ICE, have announced an agreement to combine knowledge and resources in order to
increase the adoption of energy storage systems (ESS) and thereby accelerate the maritime industry’s energy transition. Exchanging market and technology information, Sterling PlanB and ICE will combine efforts through their collaboration to enhance the use of energy storage systems on ships and support the industry’s decarbonisation journey. As leading companies in their respective fields of expertise, they together form a unique combination of complementary understanding and experience that offers ship owners and operators an optimised and integrated solution for adopting ESS. Sterling PlanB has been at the forefront of maritime battery and ESS
Sterling PlanB are proven leaders when it comes to ESS technology.
technology for many years, particularly in the field of safety thanks to its
We’re proud to be working with a company that prioritises safety and
design expertise, while ICE’s extensive experience in marine design and
has the technical knowledge and capability to really push the boundaries
engineering for clients world-wide is ideally suited to integrate ESS’s as
of what’s possible with marine batteries. Sterling PlanB’s technology will
a key element in newbuildings or as retrofits in existing ships.
help us meet our customers’ expectations of fuel efficiency, increased safety and reduced greenhouse gas emissions.
ESS will be an essential part of shipping’s decarbonisation journey.
Steinar Draegebo, Chairman & CEO, ICE
Regardless of vessel type, all vessels can benefit from ESS installation helping them to save fuel, operate with a more stable load, and increasing safety with
Sterling PlanB’s batteries are developed with the highest standards of
improved backup power. However, integrating battery technology into vessel
safety in mind, particularly when it comes to tackling the risk of fire due
design requires specific expertise, and it’s important that ESS installation is
to thermal runaway. Its systems are some of the first to meet classification
considered as an integral part of a project rather than an afterthought. We’re
society DNV’s new 2020 class rules for commercial vessel batteries,
excited to be working alongside ICE, who are bringing over 50 years of design
which substantially mitigates the risk of the spread of fire by eliminating
expertise to the table, and we look forward to collaborating with them to
the propagation of thermal runaway within a battery module.
realise new, low carbon vessel designs and retrofit projects. Brent Perry, CEO, Sterling PlanB
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I
rish Ferries’ magnificent Isle of Inishmore set sail on the inaugural
We offer a very warm welcome to Irish Ferries and are delighted
service from Dover to Calais today (Tuesday 29 June), extending its
to see their operations commence from the UK’s busiest international
network of award-winning services and providing customers with
ro-ro port. There has been considerable work by Port of Dover and
a new operator choice for travelling across the Channel. Irish Ferries
all parties associated with this new service launch to get prepared for
encourages customers to “sea travel differently” – whether for holidays,
this day, and we are pleased to see all of those efforts come to fruition.
business trips, reuniting with loved ones, or planning the road trip of
We wish Irish Ferries every success for their new venture with us
a lifetime. With award-winning hospitality and service, onboard duty-
Doug Bannister, Chief Executive, Port of Dover
free shopping and extensive amenities to make the journey even more special, the holiday really does begin once passengers’ step onboard.
Ferry travel makes for a more relaxed holiday option, with the freedom to pack the car with unlimited luggage, bring pets along, and travel exactly
The Isle of Inishmore ship has undergone extensive refurbishments
where you want in the comfort of your own car. The Flexibility Option
for the new service – including an upgraded Club Class Lounge, with
from Irish Ferries also offers additional peace of mind if customers need
spectacular 360-degree sea views, and refreshed, spacious passenger areas.
to change bookings at the last minute. With Irish Ferries ‘Travel Safe’
The 90-minute crossing is a breeze, with plenty of amenities onboard.
programme, customers can also travel in confidence; checking in from
Passengers can avail of free WiFi, re-fuel in Boylan’s Brasserie or Café
the security of their own car, sailing with plenty of space in communal
Lafayette, or let the kids enjoy the soft play area. With new duty-free
areas for natural social distancing onboard, and take in the fresh, sea
allowances post Brexit, it’s the perfect opportunity to stock up in the Duty
air from outdoor decks.
Free shop, or even plan ahead on purchases, with an innovative, online Click & Collect service. Freight drivers can also enjoy the comfortable facilities
Fares start from just £69 for a car and up to nine passengers, and ferries
including a drivers lounge and dedicated new showers.
will operate with up to 10 daily crossings. To Sea Travel Differently, customers can book by visiting www.irishferries.com.
Our newly-launched route between Dover and Calais brings even more choice for freight customers who can now experience our outstanding service while travelling between the UK and France. We're delighted to bring a little bit of Ireland to this route, and after months of travel limitations, we know that people are very eager to see family and friends, re-ignite business relations, and escape their everyday and take a muchneeded holiday. We are in the business of connectivity and want to enable those special memories to be created once travel is permitted again. Andrew Sheen, Managing Director, Irish Ferries
SEA TRAVEL DIFFERENTLY 29 JUNE 2021
...IRISH FERRIES’ FIRST UK TO FRANCE SERVICE SETS SAIL FROM DOVER
PLEASE GET IN TOUCH & SEND US YOUR NEWS
FORWARDER magazine editor@forwardermagazine.com
ISSUE65
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SEA FREIGHT EXPERTS
F
reight forwarders are an important link in the transport chain, taking the goods from the manufacturer or shipper and transporting them safely to the buyer either by road,
sea, rail or air. When shipping dangerous goods by sea, forwarders must have a clear understanding of the IMDG Code, as well as
Hazcheck Systems
customs clearance, documentation and other aspects of transporting
Hazcheck Systems incorporate the rules and data required to ship
goods. The IMDG Code, produced by the International Maritime
cargo under the IMDG Code. They have simplified IMDG Code
Organization, is the ‘rule book’ for shipping dangerous goods by sea
classification, packaging, segregation, stowage and documentation for
and is updated every two years.
every link in the sea transport chain for the past 35 years. Hazcheck has been implemented by 80% of the major container lines.
Forwarders need a clear understanding of the IMDG Code
Hazcheck Online (Amendment 40-20) is a globally used, web-based
Forwarding companies can either make the decision to include the
annual subscription service, for shippers, forwarders and agents
shipment of dangerous goods in their services or not. However,
shipping dangerous goods by sea. The system automatically takes
even those who do not handle dangerous goods consignments
the user through the process of checking a dangerous goods load
need to have the training and tools to be able to recognise DG as
for shipment in accordance with the IMDG Code requirements.
shipping them incorrectly (with regard to stowage, segregation and
It helps to identify stowage and segregation conflicts, ensure that
packaging) can lead to issues further along the chain. The correct
packaging is correct and produce a dangerous goods note (DGN),
documentation, including a dangerous goods note, needs to be
if required, when the load is successfully processed.
supplied with the shipment. It is not the prime responsibility of the freight forwarder to correctly classify, pack and produce DG
Hazcheck Online can help forwarders who either do, or do not,
documentation for consignments, but forwarders do play a part
offer dangerous goods shipping as part of their service, to check their
in ensuring that their containers and pallets do not pose a threat.
shipments for misdeclared or undeclared DG. There is a substance (UN
Warehouses containing dangerous goods also need to adhere to
no) enquiry feature and the validation feature allows substances to be
strict regulations relating to segregation and packaging.
added to a load to find out if they comply and can be carried together safely.
The threats posed by misdeclared and undeclared DG in the supply chain
IMDG Code training
60 million packed containers are moved each year, and 10 per
them safely, Exis offers an IMDG Code Forwarder/Consignor
cent are declared as dangerous goods. Some ships carry more
training course as part of its range of IMDG Code e-learning
than 1,000 containers with dangerous goods on any given voyage.
Amdt 40-20 online courses. The training, which complies with the
Most of the significant ship fires are attributed to misdeclared or
mandatory shore-side requirements in Chapter 1.3 of the IMDG
undeclared dangerous goods. Mistakes can be made due to a lack
Code, is a certified Det Norske Veritas Learning Programme.
of competence. Unfortunately in some cases, cargo is deliberately
An IMDG Code Refresher course is also available to make sure that
declared incorrectly to save cost or time. In other cases, the cargo
training is kept up-to-date when a new Amendment is released.
To help train forwarders to identify dangerous goods and to move
may have been properly declared, but mistakes are made with packing and stowing the cargo in the container. Unless the container
Further information regarding Hazcheck Online, the full range of
is physically opened and inspected, there is no way of knowing
Hazcheck Systems and IMDG Code e-learning is available from
whether the cargo is safe for transport.
www.existec.com
34
FORWARDER magazine
ISSUE65 ISSUE63
ADVERTORIAL
SAFETY OF LIFE & CARGO AT SEA
HAZCHECK MOVING DANGEROUS GOODS SAFELY IN THE SUPPLY CHAIN FORWARDER magazine
ISSUE63 ISSUE65
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Ocean freight visibility at its best
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ISSUE65
Contact us for a free trial and see how you can save time, money and resources! getintouch@ocean-insights.com
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Improve your visibility with our solutions FORWARDER magazine
ISSUE65
37
ROAD FREIGHT
A system of transporting goods by road. Related topics Groupage Couriers Last mile
Sponsored by
38 38 FORWARDER magazine
ISSUE65
DRIVER SHORTAGE TURNS CRITICAL 22 JUNE 2021
EXPECT EMPTY SHELVES & DELAYS TO HOME DELIVERIES, WARNS PARCELHERO
T
here are calls for the army to mobilise to protect the UK’s food
Other organisations and retailers are also sounding the alarm after
supplies as the national shortage of truck drivers escalates.
a crisis meeting between the Government and haulage, supermarket,
ParcelHero says the UK has a shortfall of around 70,000
supplier and trade association leaders failed to achieve any progress. The
drivers that could lead to delays, empty shelves and higher prices.
Road Haulage Association (RHA), which represents freight transport companies, says the Government must temporarily suspend drivers’
Last October, the home delivery expert ParcelHero warned of an
working hours restrictions and place the role of delivery driver on the
inevitable driver shortage as around a quarter of a million EU workers
UK’s Shortage Occupation list.
fled the UK in response to new Brexit employment rules. There is now a shortfall of up to 70,000 HGV drivers in the UK and ParcelHero says it is
Other organisations are calling for the Government to temporarily
not surprising food wholesalers are demanding that army drivers are put
suspend limits on the number of non-UK workers entering the UK
on standby. Home deliveries of food and goods are already being impacted
because of the unfolding crisis. That’s a plea currently falling on deaf
by the driver shortage, with some stores also running low on stock.
ears, however, as the Government insists: 'Employers should focus
We could soon be facing shortages as bad as those at the start of the
on investing in our domestic workforce, especially those needing to
first lockdown, which could mean a return to the rationing of staple
find new employment, rather than relying on labour from abroad.
foods. The reason is all too obvious. Our analysis of Government
Once abroad, drivers face huge delays at Customs and intrusive Covid testing.
figures last October showed thousands of EU drivers and warehouse
In the UK, there’s a reduction in truck stops where they can rest safely and the
operatives fleeing the UK to avoid Brexit regulations. Many EU citizens
introduction of IR35 tax changes that have driven up their costs considerably.
didn’t meet the Government’s proposed criteria for skilled work visas.
It is small wonder few UK citizens are keen to train as new drivers and many
This mass exodus was exacerbated by the impact of Covid-19, which
existing professionals are leaving their jobs. Two significant changes need to
brought the training of new lorry drivers to a standstill.
happen to ensure the UK has the drivers it needs. First, it’s time UK drivers were more widely recognised and compensated for the essential role they
UK retailers and their supply chain partners now face a perfect storm.
play in supporting industry and retailers. Secondly, it is high time the UK
Ken Murphy, the Chief Executive of Britain’s largest supermarket, Tesco,
Government worked with the EU to clear up issues around Customs delays
has admitted his company is having to 'work hard' to keep up with the
and charges, Northern Ireland deliveries and increased transport costs. That
shortfall, while some wholesalers say they have already reached crisis
means revisiting some of the terms of the fudged, last-minute UK-EU Brexit
point as they attempt to deliver to supermarkets, pubs, schools and
agreement, which is clearly not fit for purpose.
care homes. As problems mount, it’s not surprising the Federation of Wholesale Distributors (FWD) is calling for army drivers to be put on
ParcelHero’s in-depth analysis of the ongoing UK-EU trade problems
standby to protect vulnerable communities where food deliveries are
and, in particular, the powder keg Northern Ireland Protocol agreement
at risk. It says fresh produce suppliers are already being forced to dump
can be seen at: https://www.parcelhero.com/research/brexit-study
supplies of fruit and vegetables for lack of delivery drivers. David Jinks MILT, Head of Consumer Research, ParcelHero FORWARDER magazine
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ROAD FREIGHT NEWS 21 JUNE 2021
PALL-EX INVESTS IN
NEW URBAN FLEET TO SUPPORT INCREASED HOME DELIVERY DEMAND
P
all-Ex is hoping to secure additional market share, with the recent addition of new urban delivery vehicles to its fleet. The new vehicles, including three Isuzu N75 Curtainside seven
and a half tonne trucks, with tuckaway tail lifts, are the perfect tool for deliveries to residential locations, where access is often restricted. The Isuzu trucks were the latest vehicles to be delivered to Pall-Ex’s Owned Operations, Cranleigh Distribution Services, Surrey, and Intercounty Distribution, Cornwall, during May. Their arrival will enable Pall-Ex to enhance its service offering in the home delivery sector,
Since November 2020, Pall-Ex has taken delivery of eight new vehicles
facilitating improved kerbside delivery options.
and they signify the first wave of new investment in the fleet, with more than ten similar vehicles due to arrive soon. In total, the additions to
Business to Consumer (B2C) deliveries had steadily been on the rise
the fleet will represent an investment of over £553,000 by Pall-Ex over
for several years, as
the next five years.
e-commerce grew. However, the onset of the Covid-19 pandemic in
Having identified the importance of supporting businesses with their
March 2020 saw this trend accelerate at a rate not many could have
growing B2C demand, Pall-Ex Group’s Managing Director – UK Business
predicted.
Units, Barry Byers, explained why the business chose to invest in the Isuzu trucks.
According to the body which represents the eight UK pallet networks, The Association of Pallet Networks (APN), April of 2020 saw almost
The home delivery sector is one that will only continue to grow.
36% of all pallets transported within pallet networks destined for
We understand how important it is to put in place the right tools and
residential addresses. This was a 157% increase on the volumes seen
services to support our customers as they see demand continue to grow.
during the first quarter of 2020.
The new urban delivery vehicles are just a small part of our strategy to ensure that Pall-Ex and its membership continues to offer competitive
This increase was largely driven by changing buying habits, as consumers
solutions in a changing market. Once again, Pall-Ex’s investment is a
adapted to the lockdown lifestyle. Garden furniture, home improvement
testament to its commitment to delivering excellence for every single
supplies, and even hot tubs were seemingly top of many people’s
one of its stakeholders.
shopping lists. With the demand for B2C deliveries set to remain high, Pall-Ex has Now, over 12 months on, little has changed, and the demand for home
taken steps to secure future success within the sector thanks to the
deliveries remains higher than before Covid.
investment in the new fleet of vehicles.
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B
arrachander Quarry boss Calum McCrae has been so
developers, local authorities, civil engineering companies, housing and
impressed with the rugged reliability of the 8x4 Mercedes-
commercial developers, and marine and utilities contractors.
Benz Arocs he set to work three years ago that he has just
commissioned another two from Western Commercial.
The basalt carried by its seven trucks – two of them tractor units that work with bulk tipping trailers – is used for a variety of civil engineering
The Dealer’s customer-focused back-up was also crucial in convincing
purposes, particularly road building and repairs, and to maintain the
the Argyll-based operator to add more Mercedes-Benz tippers to a fleet
railway infrastructure.
in which a Swedish brand previously held sway. The operator inspects and maintains its Arocs tippers in-house, but The new arrivals are both 3240K variants with ClassicSpace M-cabs
benefits from Western Commercial’s technical assistance and an imprest
and 10.7-litre ‘straight-six’ engines that produce 290 kW (394 hp) and
stock of Mercedes-Benz GenuineParts. Mr McCrae and his wife Susan,
drive through smooth and efficient 12-speed Mercedes PowerShift 3
the company’s Transport Manager, also took out ExtendPlus warranties
automated manual transmissions.
under which the first 12 months’ comprehensive cover remains in place for a further three years.
Pre-built with steel Boweld bodies for the manufacturer’s WorkReady programme, they were wrapped and sign-written by DS Graphics, of
We’ve enjoyed close support from the manufacturer as well as our
Bonnybridge, fitted with Kelsa light bars and delivered within a month
local Dealer. This has given us the confidence that has underpinned
of the order being placed.
our recent decision to purchase the new trucks. As far as parts are concerned we have four of everything we’re likely to need to keep us
Like the ex-demonstrator Barrachander Quarry purchased from another
on the road, and Western Commercial replenish the stock as necessary.
Mercedes-Benz Dealer earlier this year, its latest trucks boast innovative
Meanwhile, on the odd occasions we’ve had to call for Mercedes-Benz
MirrorCam technology rather than conventional mirrors, as well as the
assistance – for example, when a warning light has come up on the
new Multimedia Cockpit with its stylish and intuitive twin screens.
dash – its Service 24h technician has responded quickly and efficiently. Both the drivers are raving about their new Arocs, and the same is true
They are exceptionally fuel-efficient.
It’s difficult to be precise, given
of their colleague, who’s in the ex-demonstrator. They all love the fact
the nature of the work, but I reckon we’re saving 20% on our diesel bills.
that MirrorCam eliminates a big blind spot and allows them to see so
That will make a very welcome contribution to our ‘bottom line’.
much more, while the trucks are so comfortable, and the Multimedia Cockpit so easy to us, that none of them want to go back.. We’ve had
A&L McCrae, whose name also appears on the fronts of the tippers,
very few issues with the Arocs we’ve been running for the last three
was established by Calum McCrae’s parents Alistair and Linda in the
years – tyres and diesel apart, we’ve spent virtually nothing to keep it on
mid-1970s. It operates from Whitehouse, on the Argyll Peninsula, and
the road. Other brands of truck have definitely cost us more money.
provides a range of services including plant hire and sales, heavy haulage, aggregates supply and contracting.
Purpose-designed for construction applications, the robust, high-riding Arocs is ideally suited to operation in rough terrain.
It looks great, too,
Barrachander Quarry is located 50 miles north, at Taynuilt, near Loch
enthused Mr McCrae.
Truck Sales Executive Calum Aitken sourced
Awe. When it was acquired by the McCrae family a decade ago it had
our new tippers then had the cabs wrapped and the light bars fitted
a single customer. Today, its diverse customer base includes wind farm
exceptionally quickly. It was a great service all round. 21 JUNE 2021
ROBUST, FUEL-EFFICIENT
MERCEDES-BENZ AROCS DIG IN WITH BARRACHANDER QUARRY FORWARDER magazine
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ROAD FREIGHT NEWS
ETB CUTS ACCIDENT & FLEET COSTS 1 JULY 2021
WITH TELEMATICS & TYRE SOLUTIONS
T
yres and automotive parts distributor ETB (Exhausts, Tyres
I have noticed a big difference in driver behaviour,. Drivers are more
and Batteries) has seen a 40 per cent reduction in accidents
attentive and careful at the wheel because they know they are on
and is set for insurance savings of up to £30,000 following the
camera. That extra accountability has been welcomed too, because
introduction of the WEBFLEET fleet management platform.
they know they are being protected and that their good driver habits are being noted and rewarded.
The SaaS system from Bridgestone-owned Webfleet Solutions, which has been integrated with forward and reverse MANTIS Live cameras, has
In addition, ETB is using WEBFLEET’S integral Tachograph Manager to
been rolled out across ETB’s 100-strong tyre delivery fleet, comprising
remotely download driver cards and analyse infringements, while drivers
both HGVs and vans.
are using an integrated mobile app to digitally conduct their daily vehicle maintenance checks.
ETB – which distributes to a network of 37 centres across Midlands, Wales, the South West and Cornwall – has also switched its fleet to Firestone Vanhawk tyres, which will lead to a 35% saving in tyre replacements, due to the longevity over its predecessor. The integrated WEBFLEET system will have paid for itself within three years. Our accident rate has dropped by 40%, which we estimate will lead to insurance premium savings of up to £30,000 a year What’s more, I would now be lost without WEBFLEET as an informative tool as I’m no longer reliant upon word-of-mouth. It’s a priceless system. It tells me when a vehicle is due for a service, which allows me to plan ahead for maintenance, and I get daily miles per gallon readings on every vehicle. Specific reports are also generated for each vehicle type, with our HGVs, vans and cars using differing levels of fuel at different times of the day.
On his preferred tyre choice, Isles added:
We’ve driven in just
Dave Isles, Operations Manager, ETB
about every weather condition since the Vanhawk was fitted and it’s performed impressively in the wet, dry and cold. We could have opted
WEBFLEET’S OptiDrive 360 functionality is being used by ETB to help
for a cheaper, budget tyre, but it’s a false economy. It wouldn’t match
improve efficiency and driver safety, profiling them based on incidents
the Vanhawk in the wet and we get better value for money because it
such as harsh braking, sharp cornering or speeding. Connected MANTIS
will last so much longer.
Live cameras, meanwhile, provide associated video evidence for every event, offering further insights into why incidents occur.
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ISSUE65
Image: BBC
O
n 14th July, there was a serious lorry fire on the M11 near
The incident on the M11 shows what can happen when dangerous goods
Stansted. The lorry was carrying aerosols and somehow a
in small receptacles go wrong. While each individual aerosol can may
fire started, this resulted in the whole trailer of aerosols
only contain a small amount of flammable gas, once a fire starts then
catching ablaze. Both carriageways of the M11 were closed for hours
the whole contents of the vehicle become involved. The consequences
while the incident was dealt with and the road surface repaired. There
of an aerosol fire can be severe, luckily in this case the only loss was to
were reports of the aerosol cans exploding and being scattered across
goods and equipment and on-one was injured.
both sides of the motorway. If you are involved in handling limited quantities, then make sure you are Aerosols are usually transported under the limited quantities (LQ)
working with companies that are fully aware of the requirements and
provisions of ADR. The principle behind limited quantities is that the
know what to do to handle them safely. If you work with a company that
receptacles (cans, bottles, etc.) are small in size and so this reduces the
transports full ADR consignments, then you can have more assurance
risk from the contents during transport. The maximum receptacle size
that they will look after your limited quantities freight safely.
allowed under limited quantities is 5 litres or 5 kg. The Hazchem Network is the only pallet network that specialises in The problem with limited quantities is that many people treat these
ADR and chemical transport. All of its members are full-ADR haulage
goods as non-hazardous. They are not. The contents within the
companies. If you want help moving your goods and ensuring compliance
receptacles are still just as hazardous as if they were in a 200 litre
with ADR, then speak to The Hazchem Network.
drum or IBC. Limited quantities consignments still fall within the requirements of ADR, they have exemptions from parts of ADR, but
Robert Symes, Managing Director, The Hazchem Network
not all of it. The product is still classed as dangerous goods. I have heard many people refer to their goods as non-hazardous, only to find out upon discussion that they are actually limited quantities. 21 JUNE 2021
LIMITED QUANTITIES ARE STILL
DANGEROUS GOODS FORWARDER magazine
ISSUE65
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ROAD FREIGHT EXPERTS
T
he transportation of hazardous materials can be
transit, commonly known as UN numbers. These UN numbers
challenging, not just regarding the caution required due
appear on all transport documents, packages, containers, vehicles
to the nature of the load, but also restrictions limiting free
and include a description of the substance called the ‘proper
passage for many dangerous or harmful substances. For logistics
shipping name.’
providers, this means there are several considerations that need to be factored into the route optimisation and scheduling software
This classification helps to verify where the vehicle can or can’t go, for
from the start.
example certain tunnels have restrictions based on the classification and product carried. Descartes’ advanced routing and scheduling
From physical limits to legal restrictions, logistics providers dealing
software can support the customer in the calculation of this score,
with transporting hazardous goods should have a routing and
and then apply it to generate an appropriate and efficient route plan.
scheduling solution that takes into account the various compliance regulations, ensuring timely but safe delivery and driver utilisation
Staying Compliant
for the transportation of these materials. Andrew Tavener, Head of
Descartes’ routing solutions support hazardous goods as part of the
Marketing, Descartes UK, outlines how advanced route optimisation
standard ‘truck routing’ capability. The software considers additional
software can improve the safety and efficiency of transporting
restrictions when optimising routes, such as vehicle height, weight
hazardous goods, while ensuring drivers remain compliant.
and width in addition to the nature of the materials carried. These restrictions aren’t limited to the planning stage – Descartes’ mobile
Load Classification
ePOD and navigation solution provides drivers with electronic
When transporting hazardous materials, logistics providers need
forms detailing the content of the load, and navigation instructions
to be aware of the precise materials on board. While this may
that avoid streets with such restrictions.
seem an obvious point, there may be certain product categories they are unaware of and the potential hazard they could present.
Taking into account these regulations and additional restrictions,
For example, automotive parts often contain ferromagnetic materials
routing software can ensure deliveries are safe, secure and timely.
which may not meet the definition for magnetised materials,
Accurate route planning will avoid inevitable delays and potentially
but could be subject to special storage requirements due to the
fines that could impact business operations.
possibility of affecting aircraft instruments. The United Nations defines nine classes of dangerous goods according to their hazard.
Combining fleet and compliance management ensures that delivery
Commonly known as the orange book, the ‘Recommendations on
capacity and driver utilisation can be optimised without compromising
the Transport of Dangerous Goods’ establishes a basic system for
drivers’ hours compliance. By using automatic remote download of
the safe transport of dangerous goods. The system is designed to
digital tachograph data for analysis and reporting, combined with
reduce the risk of serious incidents involving dangerous goods and
driving licence and driver CPC verification with the DVLA, as well
the impact of such incidents when they do occur.
as driver vehicle safety checks, all in one compliance management platform, operators can practice proactive driver compliance
For every load transported, logistics companies must specify
management to underpin optimisation of their fleet’s efficiency.
the hazard class, contents, quantities and storage methods. An assessment is then made of the relative hazard and the substance
Time savings can also be unlocked using automated download of
is assigned to one of three packing groups. Each substance is then
tachograph and driver card data via telematics devices as the data
allocated a substance identification number to identify it during
can be downloaded whilst the vehicle is out on the road. Drivers
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ISSUE65 ISSUE63
can be prompted to follow the required vehicle safety checks
In-day route optimisation helps organisations manage real-time
before they start driving via a mobile app, ensuring the correct
challenges, proactively adapting to change as it happens, whilst in-
processes are followed, with an audit trail of location, duration and
telematics can identify driving styles not suitable for the load, coaching
time of the checks conducted. Any vehicle maintenance issues can
the driver in real-time, rather than after the event. For sensitive
be reported in real-time and operators can be assured that safety
scenarios such as the transportation of hazardous goods, this is critical.
isn’t compromised by roadworthiness. Additionally, using a handheld device for route execution, drivers can instantly access their
Going further
dangerous goods note (DGN) should they need to demonstrate to
Having optimised routes and delivery schedules will help to ensure
authorities that protocols and procedures have been met.
that drivers transporting hazardous substances arrive safely, securely and efficiently, taking the most effective route possible.
Increasing efficiencies
Use of accurate road mapping information will inevitably help
Advanced routing software for transporting hazardous materials
fleet managers and logistics providers better utilise fewer drivers
will increase operational efficiencies and delivery capacity so that
and optimise the resources available to them whilst maintaining
more can be delivered with fewer drivers, helping to mitigate the
compliance with drivers’ hours regulations.
well-publicised HGV driver shortage in the UK. Routing and scheduling supports the compliance and restrictions Software that uses data based on the time of day and directional
associated with handling and delivering hazardous materials, making
flow of traffic, rather than an average for the road, can accurately
sure that drivers only take appropriate routes for the safety and
predict driving times and expected arrivals. Descartes’ routing
efficiency of all. In turn, logistics providers can be safe in the
system can show drivers exactly where they need to go and in
knowledge that the only hazard they will encounter when it comes
what order so they arrive at their destination safely, increasing
to route planning is the one they are transporting.
efficiencies and reducing stress for all – an important factor in the retention of drivers.
Andrew Tavener, Head of Marketing, Descartes Systems UK
OPTIMISING
TRANSPORTATION OF HAZARDOUS MATERIALS
SAFELY
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45
ROAD FREIGHT NEWS 15 JUNE 2021
GEODIS ACQUIRES
200 NATURAL GAS VEHICLES FROM IVECO
G
EODIS is investing in a 'green' fleet for urban delivery in France. The aim is to reduce pollution and noise disturbance. On Tuesday, June 15, 2021, Stéphane Cassagne, GEODIS
Executive Vice President of Distribution & Express Line of Business, and Emilio Portillo, Managing Director of IVECO France, signed an agreement that includes an order for 200 CNG vehicles that will be fueled with biogas. Delivery is scheduled for the end of 2021. The increased use of new energies is a lever for action to reduce the This investment marks another new step for GEODIS in reducing
emissions linked to our distribution activities. This order for 200 vehicles
the impact of its activities on the environment and combating climate
is a major step that marks our commitment to reducing CO2 emissions.
change. In particular, by greening road transport in the last mile we will
It positions us as a major player in clean delivery in France, an ambition
contribute to decarbonizing the sector. Urban logistics is at the heart
that brings yet more benefits to our customers." said Stéphane Cassagne,
of our actions.
Executive Vice President of GEODIS' Distribution & Express line of
Marie-Christine Lombard, CEO, GEODIS
business. We welcome GEODIS' commitment and the trust placed in our brand. IVECO believed very early on in the natural gas solution, for which
GEODIS' goal is to achieve 100% carbon-free transport to the city
demand is growing steadily in France and in Europe. With this solution,
centers of France's 35 largest cities (with populations of more than
which meets the triple objective of protecting our health, the climate and
150,000 inhabitants) within three years. The proactive strategy initiated
the quality of life in the city, our vehicles have become the benchmark for
several years ago has reached a new level with the signing of this order
transporters who are already committed to the ecological transition.
with IVECO, the leader in alternative energies, with nearly 60% of the
Emilio Portillo, Managing Director, IVECO France
French market. GEODIS chose 107 IVECO Daily and 93 Eurocargo vehicles powered by BioGNV, a fuel that reduces CO2 emissions by up to 95% while offering the same performance as a diesel vehicle. Compared to a Euro VI-E diesel vehicle, fine particle emissions are reduced by 95% and nitrogen dioxide (NO2) emissions by 90%. These vehicles fall into the Crit'Air 1 category. Certified by Pieck Quiet Truck 71 dB, they are able to make silent deliveries by day and night.
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FORWARDER magazine
ISSUE65
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www.HDFORWARDING.co.uk Congleton • DONCASTER • Bristol FORWARDER magazine
ISSUE65
47
ROAD FREIGHT NEWS
X2 OIL THE WHEELS 11 JUNE 2021
WITH £4.5M THREE-YEAR CONTRACT
X
2 (UK) Ltd the 4PL transport provider have been awarded
The solution covers chill and ambient distribution from full loads down
a £4.5m three-year transport contract for the distribution
to single pallet deliveries UK wide and into Southern Ireland.
of packaged oils across the UK and Ireland for leading global
manufacturer of edible oils ADM, based in Purfleet.
X2’s 4PL solution was an excellent fit for our needs, providing the flexibility and scalability of a multi haulier solution without the complexities
The contract will simplify ADM’s current multi-haulier solution by
of managing multiple supplier relationships. This makes our life simpler by
providing a single management function from X2’s central planning
providing a reliable service, reducing costs and overheads and ultimately,
function in Hinckley, outsourcing the planning, optimisation, customer
giving us a competitive advantage. X2’s wider customer base also provides
booking in, systems administration, warehouse coordination, delivery
additional benefits for Hauliers who used to work for us directly, by
execution, post-delivery administration and supplier payments.
providing access to complementary traffic flows all over the UK from other X2 customers, thereby creating additional efficiencies within the
X2’s transport personnel work hand in glove with the ADM team in
hauliers business. The X2 team demonstrated a sound knowledge of our
Purfleet and Erith and have direct access to their order management
business, which rapidly resulted in a smooth, seamless implementation.
systems, allowing real time updates to delivery statuses and full visibility
This is something we truly value. We enjoy working with them and look
for the customer.
forward to building a long-standing partnership. Adam Spaull, Transport & Customer Services Manager, ADM
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£1M DEPOT & FLEET INVESTMENT 24 JUNE 2021
M
FOR RUGBY TRANSPORT FIRM
ontgomery Distribution, a member of Palletways, part of
Since launching in 1970 with just one tractor unit, family-owned and
JSE-listed Imperial Logistics (Imperial) and Europe’s largest
operated Montgomery Distribution has continued to grow and now
and fastest growing express palletised freight network, has
operates across sites in Belfast, Leeds, Preston and Rugby, with a fleet
invested more than £1 million to relocate to a new depot. The new
in excess of 250 vehicles and 900 trailers. Montgomery Distribution
depot boasts increased storage to accommodate in excess of 5,000 pallets,
became a member of Palletways in 2002 after adding a pallet distribution
as well as closer links to the M1, M6 and A14, which enables easier access
division, which has grown to become a £20m per year business with
to its customers. Pallet movements at the 24-hour operation have already
operations across the UK & Ireland.
increased by 100% and Montgomery Distribution expects to increase this to double over the coming months. Additionally, Montgomery Distribution
Montgomery Distribution is one of over 115 independent transport
has also acquired 25 Scania Vehicles and 23 latest generation forklift trucks
providers that are part of Imperial’s Palletways UK network. They
across its regional depots in Belfast, Leeds, Preston and Rugby.
benefit from shared expertise and resources from within the group to deliver consignments of palletised freight to market faster and more
Despite the challenges of recent times, our logistics services
cost effectively than ever before. The Palletways Group, renowned
continued and our team worked exceptionally hard to keep vital
for its industry-leading IT developments and operational systems,
shipments moving. The current climate places an even greater level
comprises 450+ depots and 20 hub operations, through which it
of importance on efficient collections and deliveries and is the driver
provides collection and distribution services across 24 European
behind this significant recent investment.
countries, including the UK.
Steven McBride, Managing Director, Montgomery Distribution 24 JUNE 2021
WELSH ROAD
SPEND FREEZE
WILL SLOW DOWN NATION’S LOGISTICS
I
n response to the announcement that all new road-building projects
to the country’s logistics industry and the role the sector plays in supporting
in Wales will be frozen while the Welsh Government conducts a
all facets of UK plc. Logistics UK supports extra funding for public transport
review, Chris Yarsley, Policy Manager for Wales at Logistics UK says:
schemes, as outlined in the findings of the South East Wales Transport Commission: private road users should be encouraged to switch to public
The logistics industry relies on efficient road networks to keep the
transport options, where possible, to reduce traffic, emissions and free
nation stocked with all the goods our economy needs to function, including
up existing infrastructure for other road users. However, this should not
delivering fresh food to supermarkets and raw materials for construction;
come at the expense of new road infrastructure. We are urging the Welsh
the freeze on all new road-building projects is a step backwards for the
Government to reverse its decision to freeze road building spending, to
country as it recovers from the impact of the pandemic. It is vital that the
ensure that Welsh businesses and industry can continue to trade effectively
Welsh Government recognises the importance of effective road networks
and keep consumers supplied with the goods and services they need. FORWARDER magazine
ISSUE65
49
RAIL FREIGHT
The use of railroads and trains to transport cargo, as opposed to human passengers. Related topics Belt & Road Initiative HS2 Rail terminals and depots
Sponsored by
50 50 FORWARDER magazine
ISSUE65
14 JUNE 2021
MIDLANDS ENGINE RAIL COULD
‘CREATE & SAFEGUARD THOUSANDS OF JOBS’
F
igures released by transport body Midlands Connect suggest
Infrastructure investment has been identified as an important tool in
that over 3,500 jobs could be created and safeguarded by the full
stimulating social, environmental and economic benefits as we look to
delivery of Midlands Engine Rail, an infrastructure programme
mitigate the impacts of the COVID-19 pandemic and meet the target
aimed at increasing rail capacity and securing faster and more regular
of becoming carbon-neutral by 2050.
journeys for passengers across the Midlands region. Midlands Connect is working in partnership with Government to
The analysis, completed by NSA research, shows that 2,880 jobs will
deliver a transport network fit for the future, and to build back better
be safeguarded by the delivery of this nationally-significant project,
after COVID-19. What’s really positive about Midlands Engine Rail is that
with 720 new roles created. The findings will be outlined at a Midlands
as well as boosting train travel, by creating 30million extra passenger
COP online event taking place today (Wednesday), focusing on how the
seats every year, it will also create and safeguard thousands of jobs.
region can decarbonise its transport network and support sustainable
This series of projects will create a construction and engineering boom
growth in jobs and the economy.
that will support critical sectors of the economy and protect skilled jobs. As we look to meet the challenge of climate change, speed the route to
Composed of seven schemes, including the flagship Midlands Rail Hub,
carbon neutrality and promote growth, it’s essential that we encourage
which was identified as a priority by Government in its 2019 Manifesto,
our communities to reduce their car miles and travel sustainably. That is
Midlands Engine Rail will deliver 736 extra passenger services a day, with
why today Midlands Connect is holding a free all-day event to talk about
over 60 stations across the UK set to benefit from faster, more frequent
the transport challenges the region faces in this climate emergency, and
and/or new rail services.
how best to meet them. We are awaiting the release of the Integrated Rail Plan to understand Government’s rail priorities in the Midlands,
The other projects that make up Midlands Engine Rail include;
but our research is clear: this investment in our region would be worth
Birmingham Airport Connectivity, a scheme to enhance national rail
every single penny.
connectivity to Coventry and Birmingham International stations;
Sir John Peace, Chairman, Midlands Connect
plans for faster and more frequent trains on the Birmingham-Black Country-Shrewsbury corridor; improvements on the Nottingham-
The transport benefits from the Midlands Engine Rail proposals,
Newark-Lincoln line and the reintroduction of direct rail links between
particularly the Midlands Rail Hub, have always been clear – more train
Coventry, Leicester and Nottingham.
journeys, a better-connected region, and reduced carbon emissions. But now for the first time we’re also able to see the impact these proposals
Giving travellers the means to leave their cars at home is crucial in
will have on jobs in the region. We know we must redouble our efforts
the fight against climate change; in total, Midlands Engine Rail will add
to promote jobs growth across the West Midlands given the damage the
30million passenger seats on the railway each year. The project will also
pandemic has caused, which is why I have a plan to create 100,000 jobs
create space for over a million lorries’ worth of cargo to be transported
in just two years. To do this we must make the most of proposals that
on the railways each year, rather than by road. Moving goods in this way
not only safeguard existing jobs, but create new ones too.
produces 78% less CO2.
Andy Street, the Mayor of the West Midlands FORWARDER magazine
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RAIL FREIGHT NEWS 9 JUNE 2021
SAMSKIP MULTIMODAL SECURES KEY APPROVAL TO
RESTART TRAILER TRANSPORT BY RAIL THROUGH DENMARK
E
xpanding rail capacity along a key unitised freight route
The first trains loaded with trailers departed after all partners implemented
demonstrates Samskip’s commitment to enhance the
modified procedures for safe trailer transport by rail using criteria from
competitiveness of rail services into the Danish market
Danish authorities for the rail supply chain. Initially, Samskip will retain current rerouting options, allowing customers time to consider the shift
A key approval from Danish authorities has paved the way for Samskip
of all relevant volumes back to the rail set up via Denmark.
Multimodal and traction partner Hector Rail to relaunch trailer moves through Denmark, renewing a significant rail routing option for leaner, greener intermodal transport.
We are very happy with this decision and with the trust shown by Danish authorities in giving Samskip approval to increase our rail services through Denmark. Expanding our activity on this lane makes for greater
The service relaunch, from the first week of June, follows permission
service resilience for the Germany-Nordics rail option. In contrast to
from Danish authorities to increase the number of trailers allowed
road haulage, rail services avoid driver delays and allow flexibility in
through Denmark by rail. The new authorization is expected to
responding to an increased demand to have cargo transported in a
normalize Germany-Sweden rail shuttle traffic, after a brief dip in
sustainable way with short transit times.
volumes moving between the Samskip rail terminal in Duisburg and
Johan Grootkarzijn, Head of Rail Network, Samskip
North European markets via Denmark. We are pleased and proud to be the first train operator to recommence train moves of trailers through Denmark together with our partner Samskip Multimodal. It is of great value for the market and also for the environment that we are once again able to provide sustainable trailer transportation by train. Anders Bellander, Commercial Director, Hector Rail
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T
HE NORTH’S leaders have called for a strengthened role
The Board also said that northern leaders and Transport for the North
overseeing the region’s railways and certainty on committed
– as the Government’s statutory partner on transport in the region
Government investment.
– have an integral role in overseeing the railways and that this should be the basis of further devolution as the rail industry is restructured
Speaking at a meeting of the Transport for the North (TfN) Board
nationally. It follows publication of the Government’s white paper on
today (9 June), political and business leaders said they cannot continue
the Plan for Rail, which will see the creation of Great British Railways
to wait for the Government’s Integrated Rail Plan - expected to outline
as a single national organisation to oversee track and train.
commitment to HS2, Northern Powerhouse Rail (NPR) and other major rail projects – and that the Plan should fully incorporate the North’s
Members were reassured by representatives from the Department for
priorities. Members heard how further work on Northern Powerhouse
Transport and Network Rail, who said that work to establish Great
Rail had reduced infrastructure costs and increased the projected
British Railways in shadow format in the next year will closely involve
benefits. They also discussed how rail investment and electrification
TfN and regional leaders. Greater Manchester Mayor Andy Burnham
was fundamental to tackling climate change, creating jobs and unleashing
said that, as well as having a seat on the Government’s Advisory Council
the North’s economic potential.
to help establish the new national organisation, the North should also be making the case for direct oversight of rail services spanning the
Submission of the business case for Northern Powerhouse Rail is now
Pennines to ensure national attention is not focused elsewhere.
dependent on the content of the Integrated Rail Plan, anticipated to set out the scope, funding and delivery mechanism for the project, run
Tim Wood added:
jointly by TfN and the Department for Transport.
strategic transport for the North, not only are we committed to
As the Government’s statutory partner on
making the Williams-Shapps plan work, we are uniquely placed to make Speaking following the meeting Tim Wood, Interim Chief Executive
this happen quickly – to the benefit of our residents and businesses.
at Transport for the North, said:
The North has already set out
The national approach must not be a missed opportunity for further
its vision for the future in a transport strategy that all of our leaders
devolution, giving the North’s leaders greater oversight of services and
are signed up to. Now we need clarity and firm commitment from
infrastructure investment. We look forward to working closely with
Government on delivering that strategy, which we expect to come in
Government to ensure local and regional leaders are at the core of
the form of the Integrated Rail Plan. We’ve set out our clear priorities
reform of our railways.
to create a Green Economic Revolution in the North and our railways - including HS2 and Northern Powerhouse Rail - are at the heart of that
Short, medium and long-term investment in rail projects are outlined
vision. We’re now working with Government and the national agencies,
in Transport for the North’s Strategic Transport Plan and investment
such as Network Rail, to ensure that the investment programmes we
programme, a statutory plan adopted in 2019.
put forward are committed to and then delivered alongside TfN.
9 JUNE 2021
NORTHERN LEADERS CALL FOR
GREATER DEVOLUTION & RAIL INVESTMENT FORWARDER magazine
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RAIL FREIGHT NEWS 1 JUNE 2021
DP WORLD’S UK PORT & LOGISTICS HUB CUSTOMERS ARE FIRST TO BENEFIT FROM FREIGHTLINER’S
NEW 775-METRE TRAINS
D
P WORLD in the UK today announces that its two deep-water
ports at Southampton and London Gateway have become the first in the country capable of handling Freightliner’s new 775
metre intermodal container trains – further cementing the critical role of the smart logistics hubs in Britain’s international supply chain. The longest in use on the national rail network, the new 775 metre trains are 250 metres longer than a typical freight train and carry between 12 and 14 additional containers on each service, generating significant cost and environmental benefits for customers transporting goods to and from the ports. The trains – which are the length of more than seven football pitches – depart the freight rail terminals at Southampton and London Gateway every working day of the week to Manchester, Birmingham and Leeds respectively carrying a range of goods.
We very much welcome the capability to run 775 metre services from DP World’s deep-water ports at Southampton and London Gateway. Running container train services at 775 metres not
I am delighted that our customers at both Southampton and London
only improves the productivity and efficiency of rail freight but has
Gateway will be the first in the country to benefit from the increased
significant environmental gains. The three daily roundtrip 775 metre
productivity and efficiency of these new 775 metre trains. Both ports
intermodal trains that Freightliner is currently running from the Port
already have a high degree of rail interconnectivity, with Southampton
of Southampton are collectively saving over four million road miles and
having the highest proportion of containers moved by train in the UK
9,500 tonnes of carbon emissions (CO2e) per year, further contributing
at more than 30 per cent and London Gateway aiming to achieve similar
to the government’s commitment to bring all greenhouse gas emissions
levels. The emphasis on rail across both ports takes 300,000 trucks off
to net zero by 2050.
UK roads each year, bringing significant environmental benefits and we
Eddie Aston, Chief Executive Officer for Freightliner and parent
expect this number to continue to grow. Our aim is to be a partner
company Genesee & Wyoming’s UK/Europe Region
in our customers’ business success, providing fast, reliable and flexible links to international supply chains and markets.
Earlier this year the Government awarded freeport status to DP World
Ernst Schulze, Chief Executive, DP World in the UK
Southampton (as part of Solent Freeport) and DP World London Gateway (as part of Thames Freeport), positioning the two smart logistics hubs to continue supporting regional growth across ports, warehousing and manufacturing for decades to come.
54
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O
n Tuesday 29th June the first train carrying spoil removed from HS2 construction works in London left the HS2 Logistics hub in Willesden. Carrying 1,470 tonnes of spoil, the
train departed at 03:51 and will travel to Barrington in Cambridgeshire, where the spoil will be reused in a disused quarry to bring it back into use as a new housing development. The logistics hub has been brought into use by HS2’s main works contractor, Skanska Costain STRABAG joint venture (SCS JV) who are building the HS2 tunnels through London. The hub will be used by
One of the next measures to reduce impact on local roads in the area,
other London contractors, Balfour Beatty VINCI SYSTRA JV (BBVS JV)
is the installation of a conveyor system which will remove spoil from
and Mace Dragados JV (MD JV) who are constructing HS2’s Old Oak
the construction of Old Oak Common station and transport it to the
Common and Euston stations respectively. The site will be the ‘beating
Willesden Logistics hub. Plans for the system are being developed and
heart’ of HS2’s construction activity in the South.
it is due be installed and operational by spring 2022.
Over the lifecycle of the project up to seven freight trains per day
This is an exciting moment for the project, seeing the start of a
will depart the Logistics hub at Willesden, and will remove one million
million vehicles being taken off the road. Removing spoil by rail has
lorries from the roads in the London area alone. One train per day will
significant benefits and will greatly reduce vehicle movements on local
arrive at the hub bringing in construction materials, including concrete
roads. The logistics hub will be pivotal in managing all sites in the Old
segments that will be used to construct HS2’s London tunnels.
Oak and Park Royal development area and will see coordination and collaboration across all delivery partners in the area.
The first train was operated by GB Railfreight, and the start of the
James Richardson, Managing Director, Skanska Costain STRABAG
logistics service is the result of meticulous planning between HS2, Network Rail, SCS JV and our supply chain.
At GBRf, we are committed to increasing the amount of material transported by rail. The logistics hub has the potential to serve many
HS2 is committed to improving environmental standards in
rail freight journeys from our capital, removing the need for HGV’s
construction and the departure of the first logistics train from Willesden
on our roads and cutting carbon emissions in one of the UK’s most
is just one of the many measures we are taking to do that. The team
congested areas. The first train that left this week demonstrates the
working at the Logistics hub will be coordinating rail freight movements
delivery of the Government’s net zero target, shifting from road to a
that will remove one million HGVs off the roads, significantly reducing
more sustainable rail solution.
the project’s environmental impact.
John Smith, Managing Director, GB Railfreight
Malcolm Codling, Project Director, HS2
2 JULY 2021
ONE MILLION HGVS TO BE TAKEN OFF THE ROADS AS
FIRST TRAIN DEPARTS HS2 WILLESDEN LOGISTICS HUB FORWARDER magazine
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PROJECT CARGO
The transportation of large, heavy, high-value or critical (to the project they are intended for) pieces of equipment. Related topics Heavy lift Abnormal load OOG (out of gauge)
Sponsored by
56 56 FORWARDER magazine
ISSUE65
28 MAY 2021
CTO DO BRASIL
DELIVERS RAIL EQUIPMENT TO THE UK
C
TO do Brasil have successfully completed a project moving rail equipment to the UK. They handled the transportation from the North-East of Brazil to Rio de Janeiro Port (about
3,000km), assembling, storage, port handling, loading onto the vessel, ocean freight and final delivery in the UK. Another reliably and efficiently handled project from the experts at CTO do Brasil!
FORWARDER magazine
ISSUE65
57
PROJECT CARGO NEWS 15 JUNE 2021
YACHTS, CRANES, TRANSFORMERS, DREDGERS & GIANT BASKETS...
AAL KEMBLA CARRIES THEM ALL & MORE
ON LINER SERVICE FROM EUROPE TO ASIA
O
n Valentine’s Day 2021, the AAL Kembla set sail from
AAL’s owned fleet of heavy lift multipurpose vessels has grown by
Rotterdam on a voyage from Europe, through the Persian
117,600 dwt in the past eight weeks. This brings the carrier’s operating
Gulf and onto Shanghai - as one of six 31,000 dwt A-Class
fleet to a total of 711,200 dwt and comprises multiple vessel sizes, with
heavy lift multipurpose vessels employed on AAL Shipping’s (AAL)
14 of these featuring a maximum lifting capacity of 700 t and many of
‘Europe, Middle East / India – Asia Monthly Liner Service’. On the journey
the larger ‘mega-size’ vessels offering up to 40,000 cbm cargo intake
eastwards, she loaded close to 37,000 cbm / 15,000 mt of project heavy
volumes. The fleet serves AAL’s growing portfolio of multipurpose
lift, breakbulk and steel commodity cargoes. These included multiple
cargo services, which includes monthly sailings on the ‘Asia - Americas’,
private yachts, the longest of which was 23 m; a 33 m tall mobile harbour
‘Asia - Europe’ and ‘Atlantic’ trade routes, scheduled liner services ‘Asia
crane weighting 370 mt; 16 power transformers with a total weight of
- Australia’, and ‘Europe - Middle East / India - Asia’ and additional tramp
1,583 mt; a 41 m long dredger and components weighing 584 mt; and
solutions around the world.
four giant circular baskets with an average circumference of just under 52 m. The smallest parcel she carried was 1.8 mt and 2.5 cbm. The cargo carried on this particular voyage serviced over 30 shippers and upwards of 10 multiple industry projects along the route, including wind energy, infrastructure, oil and gas and mining. The volume and wide range of cargo types featured on this voyage illustrates the supreme flexibility of the A-Class and the growing dependency upon a breakbulkstyle of shipping from global shippers. These customers would normally put their smaller breakbulk and steel commodity cargoes into containers, but cannot due to the current climate of increased costs and limited capacity. Even with significant COVID restrictions, unparalleled port delays and cargo readiness issues, AAL’s monthly liner service between Europe and Asia has thrown a lifeline to all types of shippers and all sizes of parcel. It is credit to our crews, engineers and operations teams who worked tirelessly on the front line throughout the pandemic and keep these voyages on schedule and our customer cargoes moving. Eike Muentz, General Manager Europe, AAL
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EXG HANDLE
E
TWO 80t ROTOR UNITS FROM INDIA TO EUROPE
xpress Global Logistics (EXG) in India recently handled the
close coordination with the shipping line and port officials to load the
multimodal operations of two rotor units (each weighing 80mt)
cargo using a floating crane.
shipped to Europe for an international manufacturing company
specialising in hydro power equipment.
We made it cost effective for the client by using breakbulk on container vessels instead of conventional breakbulk. It was challenging
Both rotors were loaded at Nhava Sheva Port in India with the first
using a floating crane due to unfavourable wind and tide movements so
(dimensions of 5.95 x 3.65 x 3.90m) shipped to Trieste, Italy and the
precision was crucial to get the crane berthed alongside the vessel to
second (dimensions of 6.35 x 3.65 x 3.90m) to Antwerp, Belgium.
load the cargo safely. Vishvendra Singh, EXG
The scope of the project included transportation from the site, obtaining custom clearance at the port, port handling and ocean
Both the rotors were carefully loaded without any incident and the complex
freight. Considering each unit weighed 80mt, it was not feasible for
operations were expertly handled by Express Global Logistics through
them to be loaded using gantry and shore cranes so EXG worked in
seamless coordination between the project managers and engineers.
21 JUNE 2021
ELEVEN DANIR 19 DELIVER
520 PIECES FOR THE MINING INDUSTRY
E
leven Danir 19 are pleased to share their recent LNK Project
To organise the subsequent transportation procedures, our company
involving domestic transportation in the Baltic Region of more
sorted more than 520 items of various metal constructions in the Port
than 520 pieces (including OOG up to 7m wide), with a total
of Riga immediately after the cargo was unloaded from the vessel. This
weight of 1,917mtn, for the mining industry.
allowed us to plan the loading of the cargo onto vehicles in a short time and with the most optimal loading plan. Sorting was carried out not only
Their scope included loading plan arrangements & operations surveys,
by the type and weight, but also by the place of storage as the sensitive
acceptance of the cargo from the ship, sorting, outdoor & indoor
cargo was stored indoors. All operations taking place in the port were
storage and delivery by more than 150 trucks with the assistance of
carried out under the supervision of a arranged independent survey
pilots and police escorts for the OOG pieces.
monitoring the safety and correct execution of all procedures.
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PROJECT CARGO NEWS 23 JUNE 2021
ELEMENT INTERNATIONAL LOGISTICS IN TURKEY OPEN
3 NEW OFFICES
E
lement International Forwarding & Logistics (PCN members in Turkey) are pleased to report they have successfully achieved some of their company targets for 2021 by announcing new
offices in the cities of Bursa, Eskişehir and Antalya. The new offices are focused on the following industries: • Bursa Office - Automotive & Textile • Eskişehir Office - Aviation & Military • Antalya Office - Marble, Stone & Frozen Cargo Congratulations to Element International on this further expansion! 23 JUNE 2021
EZ LINK ARRANGES
BREAKBULK SHIPMENT OF STEEL COILS & SHEETS
T
o meet their client's request, EZ Link have handled the arrangements for steel coils and sheets shipped from
Kaohsiung in Taiwan to Sorel in Canada on a direct service
via a breakbulk vessel. Despite heavy rain during the cargo loading and Covid-19 restrictions, EZ Link perfectly coordinated with the shipper, truck, warehouse and stevedoring team to ensure the loading operations were smoothly completed in the required timeframe. Once again, the clients of EZ Link Taiwan were very pleased with their timely and reliable services.
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H
eavy haulage specialists Collett are the first transport
In contrast to the Super Wing Carrier which places the blades on the
company to use a Blade Lifter on a UK wind farm. Working
deck on the trailer, the Blade Lifter mounts the blade horizontally on to
in partnership with P. Adams Transport, Collett have been
the module. Using its hydraulic lifting system, the blade can be tilted to
appointed to manage and transport all wind turbine components for
an angle of up to 60°, avoiding the need for extensive civil engineering
Windy Rig wind farm located in Dumfries & Galloway, Scotland.
works which is potentially expensive in both time and costs.
Windy Rig wind farm is located in Dumfries & Galloway, Scotland and
Additionally, the use of the Blade Lifter enabled the planning consent of
will consist of 12 Vestas V112 turbines when fully constructed. Each
the windfarm without the need for third party land and the associated
turbine features 55-metre-long blades and a 69-metre hub height.
potential risks and costs.
Employing a two-port entry strategy, the blades are discharged at the Port of Ayr and all remaining components are delivered into King
Even so, due to the wind farms challenging site access, the use of the Blade
George V Dock in Glasgow.
Lifter reduced the amount of required ‘oversail’ by a combination of the tilting of the blade and the manoeuvrability of the self-propelled module.
Utilising their Super Wing Carriers, Collett transport the 55-metre-long blades during night time deliveries from the Port of Ayr to a transition
The remaining components are delivered utilising Collett’s fleet of
point located 18km from the main wind farm site. The blades are then
specialist trailers. The tower sections, longest measuring 30m and the
transferred onto the Blade Lifter operated by P. Adams for the final
heaviest weighing 55Te, are transported using specialised tower clamp
part of the journey.
trailers. The heavier components such as the Nacelle and Drive Trains weighing 64Te and 61Te respectively, using multi-axel low bed trailers. All component deliveries are underway and are expected to be completed later this year. 4 JUNE 2021
COLLETT & SONS ARE THE FIRST TO USE A
BLADE LIFTER IN THE UK FORWARDER magazine
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AIR & SEA PORTS
Any place where persons and merchandise are allowed to pass, by water or land, into and out of a country and where customs officers are stationed to inspect or appraise imported goods. Related topics Cargo handling Container terminals Drayage
Sponsored by
62 62 FORWARDER magazine
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24 JUNE 2021
BOLLORÉ LOGISTICS CHILE INAUGURATES ITS
NEW LOGISTICS DISTRIBUTION CENTRE
I
n January 2021, Bolloré Logistics Chile inaugurated its new logistics
This new warehouse center also has the highest standards of quality,
distribution center at the "Bodenor Flex Center", located in the
customer service, and security equipment coordinated by qualified
Enea industrial park (Pudahuel community), 5 kilometers from
personnel. As part of its security system it features in particular fully
Arturo Merino Benítez International Airport in Santiago de Chile. This
armored gates, closed circuit television (CCTV) with facial recognition,
new 8,000 square meter infrastructure has high safety standards, state-
motorized domes, video analytics, reading and registration of patents, radio
of-the-art technology and a service of excellence. With this significant
communication systems with coverage throughout the industrial park.
milestone, Bolloré Logistics Chile seeks to enhance its offer to its customers and strengthen the e-commerce segment.
With a service of excellence and a high-quality team of people and professionals, this new logistics distribution center of Bolloré Logistics
Bolloré Logistics Chile's new logistics distribution center has specialized
Chile meets the highest standards by our customers, which are big
in the Telecommunications and High-Tech industries with the priority
multinational companies, and at a global level.
of maximizing care in the handling, transfer, and monitoring of high-
Hector Midolo, CEO Latin America, Bolloré Logistics
value cargo. In addition, it has a dedicated area and a specialized team in e-commerce logistics solutions, acquiring multi-channel platforms to connect its WMS (Warehouse Management System) and TMS (Transport Management System) systems with different marketplaces, helping the company's customers to quickly implement their online sales.
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AIR & SEA PORTS NEWS
CONTAINER GANTRY CRANES FROM HAMBURG 25 MAY 2021
LOADED FOR TALLINN
T
Container Terminal Burchardkai in Hamburg to be transported
Extensive preparations for challenging transport
on 28/29 June to the Estonian capital of Tallinn. There, they
The preparations for the challenging transport of the cranes
his week, two container gantry cranes were loaded at HHLA
will start operations at the HHLA TK Estonia terminal.
started in the previous year. As part of this, a 35-metre-wide gate was built into the flood protection wall at the Burchardkai
Both container gantry cranes were in operation at Burchardkai for 16
terminal in order to be able to move the cranes – each of which
years. When they commenced operating in 2005, they were among the
weighs 1,400 tonnes – from the quayside to the transport barge,
largest container handling cranes at the Port of Hamburg. However,
which measures 122 x 36.5 metres.
the increase in ship sizes in recent years made larger gantry cranes a necessity. Because of this, HHLA put into service a total of five new
The specialised Belgian company Sarens received the order for
container gantry cranes for handling ultra large container vessels with
the transhipment and transport of the container gantry cranes to
a cargo volume of 23,000 standard containers (TEU) and more at
Estonia. The barge’s position was adjusted in relation to the height
Burchardkai back in 2019 and 2020. They replaced five smaller units,
of the quayside using high-performance pumps. The loading process
three of which were dismantled in 2020. The two remaining cranes from
itself was carried out with the help of a special transport platform
Kocks will be used at HHLA TK Estonia to handle Baltic Sea traffic. They
which has 92 axles and 184 wheels, and the cranes were turned 180
will make it possible for container vessels with a cargo volume of 14,000
degrees before the transhipment. Early next week, estimated on
TEU to be handled in Estonia.
28/29 June, the towed convoy will leave CTB for Estonia.
The additional cranes from Hamburg are a huge step towards
The journey will lead around the Skagen Odde peninsula, past
expanding the handling capacity at our terminal. In future, we will no
Copenhagen and Malmö, and then on to Estonia. It is expected to
longer have three but five container gantry cranes to handle ships. It is
arrive at the terminal in Muuga, near Tallinn, on July 9. The cranes
another important milestone in the further development of our terminal
will be customized after arrival and are expected to commence
into a key Baltic hub within the port network of HHLA.
operations by the end of the year. Even before the transhipment,
Riia Sillave, Managing Director, HHLA TK Estonia
container gantry crane operators and technicians of HHLA TK Estonia were trained by their Hamburg-based colleagues so that they will be ready to begin operations once the cranes are set up. In 2018, HHLA acquired the Estonian multi-function terminal near Tallinn and integrated it into its port network. The Port of Muuga is the main cargo hub in Estonia and an important maritime location in the Baltic region. HHLA TK Estonia is market leader in container handling in the Baltic country and additionally operates a multipurpose terminal for break bulk, bulk and RoRo services.
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H
amburger Hafen und Logistik AG (HHLA) and Munich-based
We are delighted to be part of this innovative research project
truck manufacturer MAN Truck & Bus are developing and
and to support the development of future automated solutions,
testing self-driving trucks for use in hub-to-hub container
says Jakob Weets, Managing Director of Spedition Weets, with a view
traffic as part of the 'Hamburg TruckPilot' project. In late May, practice
to the potential of automated driving functions to relieve the burden
tests were successfully carried out for the first time with a self-driving
of truck drivers in the future.
truck in regular traffic at HHLA Container Terminal Altenwerder (CTA). Till Schlumberger, project manager at HHLA, is also delighted with the This is how the future feels,
says Detlev Gosler, a driver with
successful practice test:
Autonomous driving is coming. The law on
Emden-based freight forwarder Spedition Weets. He regularly drives his
autonomous driving that was recently passed confirms it. At HHLA, we
truck to HHLA Container Terminal Altenwerder in the Port of Hamburg
want to – and must – prepare ourselves at an early stage for the prospect of
and is very familiar with the procedures. But this time, everything was
autonomous trucks picking up or delivering containers at our terminals.
different: this time, he wasn’t driving the vehicle. The prototype of this self-driving truck steers itself across the terminal almost autonomously.
Sebastian Völl, project manager for automated driving at MAN Truck & Bus, adds:
Hamburg TruckPilot is an important technological
The goal of the Hamburg TruckPilot research project is to develop
milestone on the road to hub-to-hub automation.
In connection
automation solutions for road transport. Specifically, it focuses on customer-
with this, he also points to the law that was recently passed by the
specific deployment and the feasibility of integrating self-driving trucks
German parliament and the Federal Council which makes deployment
in the container handling process at the CTA, which serves as a highly
of autonomous driving systems possible in principle in Germany when
automated testing ground. Following preparatory and test phases, practical
they take place in defined areas of operation such as on routes between
test drives took place at the end of May in which the prototype truck,
logistics hubs, and when they are monitored by technical supervisors.
equipped with electronic automation systems, drove in the course of regular logistical operations. The project participants summed it up as a success.
In future, automated driving functionalities are expected to provide truck drivers with both support and relief. Further potential advantages
As part of the two-day practice tests, Spedition Weets brought 40-foot
are found in the increase in efficiency that results from anticipatory,
containers from Weets Logistic Center in Soltau to Hamburg on behalf
automated driving. The concept significantly reduces fuel consumption
of VW Group Logistics. A wide range of data for automated driving was
and can positively influence the general flow of traffic. The project
already collected along the A7 motorway on the route to Hamburg.
partners also promise higher overall safety.
The Weets driver moved to the passenger seat at the check-in gate at the entrance to Terminal Altenwerder to make way for a trained MAN safety
The Hamburg TruckPilot project
driver. He monitored the autonomous driving functions and would take
is part of the strategic mobility
over the wheel if needed. The prototype truck carefully accelerated on
partnership between the Free and
its own, approached the storage block at 25 km/h, and manoeuvred the
Hanseatic City of Hamburg and the
container chassis backwards into the assigned lane. The automated return
Volkswagen Group. The project
trip to the check gate took place following handling of the container.
partners will present detailed results
The safety driver did not need to intervene a single time. The decisive step
of the project at the ITS World
in the Hamburg TruckPilot pilot project has been successful.
Congress in Hamburg in October. 24 JUNE 2021
SUCCESSFUL TEST DRIVES: AUTOMATED TRUCKS IN THE PORT OF HAMBURG FORWARDER magazine
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AIR & SEA PORTS NEWS 21 JUNE 2021
C.STEINWEG HAMBURG CELEBRATES
CHIPOLBROK’S 50TH PORT CALL
C
elebrating a milestone at the Port of Hamburg: the multi-
For Chipolbrok alone, an average of one ship per month is loaded and
purpose terminal operator C. Steinweg (Süd-West Terminal)
unloaded by C. Steinweg. All in all, just under 150,000 tonnes of cargo
Hamburg rejoices over the 50th port call by liner shipping
have been handled so far. Radoslaw Chmielinski, Director Shipping
company Chipolbrok. A strong partnership signaling a positive future
Division Chipolbrok highlights:
We’re happy to celebrate these two
for the multi-purpose port.
occasions at the same time in one of our basic ports in Europe. Ever since Hamburg played an important role in our liner service activities
For the Chinese-Polish shipping company Chipolbrok, June constitutes
and together with C. Steinweg (Süd-West Terminal) we are gladly
a month of anniversaries. Coinciding with the shipping company's 70th
looking forward to many more decades to come. Both companies stand
birthday, the 50th call of an export ship takes place in Hamburg after
for reliability, diversity and confidence which is a perfect fit for our
almost 5 years of partnership with C. Steinweg. The heavy-lift shipping
future breakbulk operations in Germany.
company regularly connects Hamburg with the Indian subcontinent and the Far East. Since the end of 2016, all terminal activities in the Port of
Currently, the WLADYSLAW ORKAN is moored at the C.Steinweg
Hamburg have been entrusted to C. Steinweg. Michael Westhagemann,
terminal. Amongst other things, it’s cargo includes steel products,
Senator for Economic Affairs and Innovation of the Hanseatic City of
industrial plant parts and components for the gas and energy sector.
Hamburg, pays tribute to this occasion:
Long-standing partnerships
The goods are discharged in six ports, from Mumbai via Singapore
like this one between terminals and shipping companies are the
to Shanghai. Axel Mattern, Chief Executive Officer Port of Hamburg
foundation of our multi-purpose port, which once again demonstrates
Marketing, congratulates the captain of the 'WLADYSLAW ORKAN',
its versatility and international relevance. Hamburg benefits from its
Capt. Slawomir Peek, together with Rainer Fabian on the anniversary
strengthened economic ties with the Asian market. In combination with
call. With regard to the diverse types of goods that are loaded, he
the multimodal connections and the universality of the port, we see high
emphasises:
potential for general cargo traffic with Asia in particular.
the shipping industry. As a multi-purpose terminal, C. Steinweg makes
The breakbulk sector continues to be highly relevant to
a vital contribution to establishing Hamburg as one of the leading The cooperation with Chipolbrok was an important milestone for
transshipment centres for conventional breakbulk, consolidating its
our business with Asia," confirms Rainer Fabian, Managing Director C.
position as a multi-purpose port. We applaud both partners and look
Steinweg Hamburg. He further explains: "Since the beginning, we have
forward to welcoming general cargo vessels to the Port of Hamburg on
been able to continuously increase the total tonnage with Chipolbrok,
a regular basis thanks to Chipolbrok.
and even in the wake of the pandemic, our handling volumes have remained stable. We share a close partnership and are delighted with
C. Steinweg is integrated into the C. Steinweg Handelsveem B.V.
the trust that has been placed in us for almost five years now.
network and offers its customers a service mix of terminal operations, warehousing, logistics and services such as customs clearance. For the handling of all types of goods, the company can rely on four of its own berths, five of its own cranes with a combined lifting capacity of up to 300 tonnes and more than 100,000 square metres of warehouse space.
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BB, together with Singaporean shipyard Keppel Offshore & Marine
with the Keppel ecosystem of companies, such as M1 with its connectivity
(Keppel O&M), has successfully carried out South Asia’s first
solutions, as well as other partners such as ABB who supplied leading-
remote joystick control of a tugboat in the busy Port of Singapore.
edge technology, to incorporate the best-in-class systems and offer customisable autonomous solutions. This is in line with Keppel’s Vision
The Port of Singapore, with more than 130,000 vessels calling annually,
2030, which includes harnessing advanced technologies for growth.
presents one of the most complex settings for autonomous harbour
Mr. Tan Leong Peng, Managing Director (New Builds), Keppel O&M
operations in the world. The trial marks a major milestone in validating the increased safety and efficiency of tug operations utilising digital
Tug operations, where a tugboat manoeuvres other vessels by pushing or
solutions already available today for nearly any kind of vessel.
towing them, often in crowded harbours, can be extremely demanding, requiring the full attention of the crew. Additionally, tugs often have to
The trial of remotely operating the harbour tug from a shore command
complete lengthy and monotonous transit legs to get to their place of
centre located at the Maritime and Port Authority of Singapore’s
operation. Performing the transit autonomously and under remote supervision
Maritime Innovation Lab was successfully performed in April 2021. ABB
would enable the onboard crew to rest and be alert when they are needed
has delivered an integrated solution for the remote and autonomous
in the actual work of the tug. Station keeping with remote assistance may
control of the vessel based on the Ability™ Marine Pilot product family.
also provide opportunities for onboard crew to rest rather than performing
The digital solution ABB Ability™ Marine Pilot Vision provided the
routine tasks that can be managed as effectively or better by remote crew.
sensor fusion from onboard systems to generate a digital situational awareness, while ABB Ability™ Marine Pilot Control system executed the necessary intelligent manoeuvring and control commands.
Keppel Smit Towage is pleased to support Keppel O&M and ABB in the development of autonomous tugs. As a tug operator, we leverage technology to improve our operations to serve our customers better.
We are proud to have reached another milestone representing a
With the Maju 510 as a pilot tug, we are able to experience and provide
significant step towards autonomous shipping, in close collaboration
feedback on how autonomous operations can help the tug captain and
with Keppel. The intent of this technology is to relieve the crew of tasks
crew in simplifying their navigation to focus on crucial tasks. This has the
that can be automated, enabling them to perform at their best during
potential to significantly enhance operational safety and efficiency.
critical periods and enhancing the overall safety and productivity of
Mr. Romi Kaushal, Managing Director, Keppel Smit Towage
marine operations. This trial also confirms the possibility for application of remote and autonomous technology to other vessel types.
ABB has previously delivered technology for the groundbreaking trial of a
Juha Koskela, Division President, ABB Marine & Ports
remotely operated passenger ferry, Suomenlinna II, carried out in Helsinki harbour in November 2018, proving that human oversight of vessels from
ABB’s technology and Keppel O&M’s technology solutions were retrofitted
any location is achievable using currently available technology.
on the 32-m harbour tugboat Maju 510. The vessel is owned and operated by Keppel O&M’s joint-venture company Keppel Smit Towage.
The harbour tug project is funded by the Maritime and Port Authority of Singapore as part of the Singapore Maritime R&D Roadmap 2030 which
Remote control navigation is an important feature of autonomous
charts out the nation’s key focus areas for the development of the maritime
vessels as it acts as a safeguard and is especially useful in certain
industry, as well as research and technological capabilities. The second
complicated scenarios. As the overall system integrator, Keppel O&M is
phase of the project, scheduled for late 2021, will see the vessel perform
leveraging its in-depth offshore and marine expertise and collaborating
autonomous collision avoidance tasks while under remote supervision. 21 JUNE 2021
ABB & KEPPEL REACH KEY MILESTONE WITH
REMOTE VESSEL TRIAL IN PORT OF SINGAPORE FORWARDER magazine
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TECH & DIGITALISATION Digitalisation: leveraging digitisation to improve business processes. (Digitisation: converting information from a physical into a digital format. Digital Transformation: the use of new, fast and frequently changing digital technology to solve problems.)
Related topics Robotics Drone technology Cloud data
Sponsored by
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9 JUNE 2021
TARGA TELEMATICS STRENGTHENS ITS SHAREHOLDING STRUCTURE TO
ACCELERATE ITS GROWTH & INTERNATIONALISATION
T
arga Telematics – a tech company specialized in the development of digital solutions in telematics, smart mobility and IoT platforms for mobility operators – announces the
enhancement of its shareholding structure with the entry into the capital of an investment company indirectly held by Investindustrial VII LP("Investindustrial"), focusing on a long-term value creation process by accelerating the international expansion started in 2016. Following the agreement, the management team will continue to play a decisive role in the development of the company and its industrial project. Investindustrial is the perfect partner to expand our team and pursue Targa Telematics, which has its headquarters in Treviso and an office
the path towards further strengthening and accelerating our growth and
in Turin, recorded revenues of around €40 million in 2020, has 130
internationalisation. We will thus continue our innovation process in
employees and 950 customers.
IoT, which is in line with the industrial project that has been fully shared with the new investor. We will work side by side to position ourselves
With over 20 years of experience, the company is a supplier to short and
as the benchmark for smart mobility both in Europe and worldwide.
long-term vehicle rental companies, financial and insurance companies and
Nicola De Mattia, CEO, Targa Telematics SpAstated
large fleet managers such as construction companies and airport operators, offering software solutions ranging from insurance telematics to asset and fleet management to diagnostics and remote telemetry of vehicles.
We are very happy to partner with Targa Telematics. Being able to work with the company, its management and other shareholders shows how, thanks to innovation, the growth path of excellent companies can be
Following the investment by Investindustrial, Targa Telematics will
accelerated. Cutting-edge technologies such as those developed by Targa
continue its growth path to strengthen its leadership position in Italy
Telematics are recognised not only in Italy, but also abroad and make this
and become a leading company in the smart mobility sector, in the
company a leading international player that perfectly matches the quality
management of large fleets and in the insurtech sector at European
profile of the companies in which Investindustrial usually invests.
and global level. The transaction will also allow the company to further
Andrea C. Bonomi, President,
consolidate the existing partnerships with its long-standing customers
Industrial Advisory Board, Investindustrial
and to create new client opportunities. William Blair acted as the exclusive financial advisor to Targa Telematics and its shareholders, in connection with its investment from Investindustrial. FORWARDER magazine
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TECH & DIGITALISATION NEWS 3 JUNE 2021
MOBILITY DATA SECURITY COMPANY
AUTOCRYPT BECOMES LATEST ITF CORPORATE PARTNER
K
orean transport security technology firm AutoCrypt has
Smart, innovative transport solutions for the 21st century will only
joined the Corporate Partnership Board of the International
work if the data they rely on is secured in the best possible ways. The
Transport Forum (ITF). As an ITF corporate partner,
ITF is proud to work with AutoCrypt as one of the global leaders in this
AutoCrypt will bring their expertise to ITF work on intelligent transport
critical area for the future of mobility. We look forward to exploring
systems, digitalisation and safety.
the challenges and the solutions to this rapidly evolving field with the help of AutoCrypt’s world-class expertise and innovative prowess.
AutoCrypt is a mobility security provider dedicated to the safety of
Young Tae Kim, Secretary-General of the ITF, said:
future transportation. Founded in 2007 as an in-house venture of former ITF corporate partner Penta Security Systems, AutoCrypt became a separate entity in 2019 as its presence expanded worldwide.
Autonomous driving and smart mobility have been making great headway in technological development. However, without proper security architecture in place, we are only increasing the risk of
Recognised by industry new platform TU-Automotive as the Best Auto
data exposure. With the Corporate Partnership Board, our hope is
Cybersecurity Product/Solution of 2019 and a finalist for Automotive
to collaborate with other innovative corporations to highlight the
Tech Company of the Year 2020, AutoCrypt provides core security
importance of secure transportation and mobility.
components to protect the communication of connected vehicles and
Daniel ES Kim, CEO of AutoCrypt, said:
in Intelligent Transport Systems (ITS) more broadly. The members of the ITF Corporate Partnership Board are: AB InBev, The ITF is an intergovernmental organisation with 63 member countries
Airbus, Arrival, Alstom, Aramco, AutoCrypt, Bosch, ExxonMobil,
that facilitates global dialogue for better transport. It acts as a think tank
Iberdrola, Incheon International Airport, Kakaomobility, Michelin, NXP,
for member governments and organises an Annual Summit of transport
PTV Group, Penta Security, RATP Group, Shell, Siemens, SNCF, SPEA
ministers. The Corporate Partnership Board is the ITF’s platform for
Engineering, TIER Mobility, Total, Toyota, Uber, Valeo, Voi, Volvo Cars,
engaging with the private sector and enriching global transport policy
Volvo Group and Waymo.
discussion with a business perspective. More information about the ITF’s Corporate Partnership Board, including recent work on blockchain, new mobility, data-driven transport policy, and decarbonising transport is available at itf-oecd.org/CPB
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T
he dangerous goods portal INFr8, first established for the
Furthermore, INFr8 integrates the automated creation and revision of
air freight industry to digitally exchange dangerous goods
shipping labels. According to Gladiator, this function is vital, since the
information along the supply chain, has now been expanded to
printing of inaccurate shipping labels leads to higher costs and, along with
include more modes of transport. Starting immediately, the automated
documentation errors, is one of the main reasons for shipments being
creation of dangerous goods documents for sea cargo (IMO declaration)
delayed. The platform’s additional features include alerts, a document
and road transports (ADR accompanying documents) is also possible.
cloud, and customised statistics. Users can be integrated regardless of
Furthermore, rail transports (RID documents) will be integrated into
their technical capabilities. Access options are available via EDI interface
the system this quarter.
as well as a web application. There is also a mobile app for notifications in the event of disruptions.
Thanks to the positive reaction from the air freight industry and the increasing demand from other transport sectors, we have expanded the
The INFr8 dangerous goods platform was launched at Frankfurt
scope of our platform,
explains DAKOSY’s authorised officer Dirk
Airport. It is now used by representatives from the entire air freight
Gladiator. Currently, most modes of transport pass on dangerous goods
transport chain. These include the airline Lufthansa Cargo, the handling
documents manually, and data needs to be re-entered at each transfer point.
agent LUG, consignors Siemens Healthineers and Merck Group, and forwarders DB Schenker and Geis Group.
The knowledge gained through the process of digitalisation of air freight, which led to enormous simplification, can be transferred to road, rail, and sea transports. Gladiator clarifies: "In air freight, multiple entries were made by the consignors and the forwarders/dangerous goods declarants as well as the airlines/handling agents. Analysis shows that without digitalisation, ten to twelve percent of dangerous goods shipments cannot be flown out as planned, 80 percent of which is due to documentation errors. "The latter can be largely avoided by digitalizing the paper-based processes," confirms Gladiator. Using the platform, the complex dangerous goods declarations are exchanged between the transport participants entirely electronically. One of the most important features is the integration of all the different dangerous goods databases: IATA, IMDG, ADR and RID.
By entering
the UN number, the associated dangerous goods data is validated. In cases of restrictions and limitations, this makes it possible to intervene at an early stage,
says Gladiator. 1 JUNE 2021
ESTABLISHED DANGEROUS GOODS PLATFORM
NOW AVAILABLE FOR SEA, ROAD & RAIL FORWARDER magazine
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TECH & DIGITALISATION NEWS 1 JUNE 2021
AVEVA & IMI EXTEND THEIR COLLABORATION
TO ACCELERATE MARITIME DIGITALISATION IN THE MIDDLE EAST & AFRICA
A
VEVA, a global leader in industrial software, driving digital
The maritime industry is increasingly prioritizing and integrating
transformation and sustainability, and International Maritime
the digitalization and automation of operations. IMI will offer a
Industries (IMI), today announced that they have extended
range of technologically advanced, high-quality sustainable products
their existing long-term collaboration with a new strategic partnership.
and innovative lifecycle management services for customers at internationally competitive prices. As the largest full-service yard in
The partnership will further advance IMI’s engineering solutions to
the MENA region, IMI will help shape the maritime industry as a global
include production and manufacturing processes, developing best-in-class
leader and disruptor in applying digital solutions to manage, monitor
products and services for the maritime sector in the Middle East and
and operate our innovative smart yard.
Africa (MEA). The new a joint venture involves Saudi Aramco, Lamprell
Fathi K. Al-Saleem, CEO, IMI
Plc, Bahri and Hyundai Heavy Industries and spans a 10-year period, to optimize digitalization across the maritime lifecycle utilizing AVEVA
AVEVA is helping maritime sector organizations globally to transform
Unified Engineering and AVEVA Digital Ship and Shipyard Operations.
their shipbuilding, utilizing its end-to-end solutions. Increasingly, organizations are examining energy-efficient digital transformation
Set to be fully operational by 2023, IMI is driving an accelerated
technologies as they focus on automating processes, optimizing
and advanced digital program to ensure it is able to commence yard
operations, and enhancing efficiencies for a sustainable future. With
operations using the most advanced technology innovations. This will
AVEVA’s broad software portfolio addressing all aspects of design,
help IMI to deliver agile and efficient newbuild project execution, a
engineering and operation, IMI is now well positioned to realize its
connected, digitally-enabled workforce to ensure safe and effective ship
digital goals.
production, and a smart connected shipyard to continuously optimize the operational efficiency of its facility. The partnership will see all
AVEVA has a comprehensive portfolio of cutting-edge solutions for
parties collaborating on enhancing digital transformation for IMI’s core
large-scale digital transformational projects for the maritime industry. We
business processes and facilities. AVEVA and IMI will also join forces to
provide an integrated, data- management platform that spans IMI’s core
power futuristic developments and co-innovation of new technologies,
business processes. We are also committed to being a strong partner for
including digital solutions and services for the maritime industry.
co-innovating on transformational technologies and services. We aim to play a key role in delivering data solutions for IMI, enabling them to offer smart digital products to customers. Using insights from advanced AIinfused analytics will enable IMI to continuously optimize its operational agility and engineering efficiency. We look forward to further building this partnership and taking it to new heights over the coming years. Peter Herweck, CEO, AVEVA
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+44 (0)1279 940018 sales@e-gistics.com
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Shipping and Transport is the cornerstone of any economy Companies involved in international trade understand that and require partners that provide an efficient service coupled with economical pricing. Seafreight • Airfreight • Warehouse & distribution Cargo Insurance • Customs Clearance
The Daygard Logistics Group of Companies
Freight Movers International
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World Freight Movement
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01708 630 448 • info@daygard.com
daygard.com
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TECH & DIGITALISATION EXPERTS
A
new heights? Logistics software and freight forwarding
The main components of a good logistics management programme:
software could be the tools you need to achieve your goals.
• Inventory management
re you looking for ways to take your delivery business to
• Fleet management
In order to run your business in a way that ensures ongoing success,
• Demand forecasting
you need a streamlined and efficient approach to transportation
• Logistics support
logistics management. Logistics software will significantly streamline
• Staff and driver maintenance and management
your operations by allowing for rapid, more efficient information
• Customer database management
recovery and optimised transportation rates.
• Warehouse management • Packing systems and equipment management
Let’s delve deeper into what logistics software actually is, and how
• Container allocation and allotment tools
you can use it to benefit your delivery company in numerous ways.
1
Understanding Logistics Software Simply put, logistics management software is a cloud-based tool that provides full-feature support to your business. Quality software will cover operations such as logistics, transportation, and warehousing, and many options include freight forwarding software for added convenience too.
The 5 Key Benefits of Using Logistics Software Improved Efficiency and Control Delivery businesses that implement logistics software and freight forwarding software will experience far greater
control over their logistical operations. If you do the same, this new level of control will help you manage the delivery of your products and the nuances of your transportation needs more efficiently. You will also be able to manage your staff more effectively, and, as these
Users of logistics software will gain access to a wide range of features
programmes are highly user-friendly, your employees will not need
and modules, which are often optimised both for computers and
extensive training on how to use them either. You can instead divert
mobile devices like smartphones and tablets. Most solutions will
your training resources into offering more extensive training on
allow you to keep track of products and shipments, receive fleet
road safety, regulatory compliance, and engaging with customers.
and CRM. It uses automation technology to handle quotations,
2
order management, and even accounting processes.
logistical routes, warehouses, and sales at any time.Furthermore,
status updates, and manage warehouses through a dashboard filled with relevant functions. Freight forwarding software is designed to assist freight forwarders in their day-to-day operations, such as imports, exports, consolidation, transshipment, invoicing, document sharing, sales,
Reduced Risk of Delivery Errors Logistics software automatically keeps all of your business’s most essential data up to date. It grants access
to this data to all of your team members, dramatically reducing the risk of miscommunication and errors. You can use your programme of choice to instantly view information on your drivers, a quality logistics software programme will help you provide your
The Main Components of Logistics Software
customers with reasonable and accurate time frames for delivering
A reliable logistics software programme will contain all the tools and
their packages. This will increase your customer satisfaction and
features you need to manage the movement and storage of goods
retention rates and will ensure that your partners continue to use
in a single interface.
your services for their delivery needs.
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3
and choose the best rates for their shipments, thereby maximizing
5
their profit margins.
professionals, which reduces staffing expenses. It also helps to boost
Streamlined Freight Management Freight forwarding software allows you to improve your freight management processes and reduce the amount
of time you need to spend collating and assessing quotes. Modern programmes enable delivery businesses to carefully compare quotes
4
Improved Overall Profitability Every business in the logistics and delivery sector is looking to maximize its profits and minimize costs and
losses. Logistics software can assist you in achieving these objectives. This software can reduce the need to hire permanent logistics the overall productivity of businesses and their employees, as the
Valuable Time Savings
software is easy enough for all staff members to make use of.
Features such as digital processing and authorization can speed up your business’s workflows and reduce or
The Bottom Line
even eliminate its need for handling tedious paperwork. Moving to
There are plenty of benefits that come with adopting logistics
the cloud will improve your business’s efficiency at every level and
and freight forwarding software for your delivery business.
save you and your team significant amounts of time in the process.
The right software will save you time and money, boost your team’s productivity, and ensure that your shipments reach their
Logistics software may be able to save your drivers time while
destinations in good time and good order.
they’re on the road. These programmes can determine optimal delivery routes and minimize fuel usage, which makes for speedy
The trick to finding the right programme for your company is to do
deliveries and reduced transportation costs. Managers can use
your research before you invest in logistics software. Each brand
these tools to approve additional routes faster, and determine safer
of software may contain different modules and features, and may
routes in the case of obstructions or traffic issues.
be designed for use in a specific industry as well. Find a programme that will meet the logistical needs of your business and you will be far more likely to experience success. Rae Oliver, Contributing Writer, Hourly.io
5 WAYS YOUR DELIVERY BUSINESS CAN
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TECH & DIGITALISATION EXPERTS
T
he digital transformation of the economy at large is also having a major impact on logistics. New technologies from a range of fields — including computer science, data
science, and robots — are helping logistics leaders to solve some of the key challenges the industry faces right now, like a growing labour gap and increasingly volatile demand.
2
The internet of things (IoT) and RFID With an IoT sensor attached to a container, it’s possible to track both the location and conditions of
a package in real-time. For example, cold chain logistics require shipments to be held within specific temperature ranges. With an IoT sensor, a logistics company
These four technologies are some of the most important to the
can continuously track where the shipment is and the temperatures
industry right now — and are likely to have a significant impact on
it’s being exposed to. This enables quick action from a logistics
how the supply chain functions over the next few years.
company if shipping temperature rises above a safe threshold.
1
Autonomous warehouse robots
In the event of spoilage, IoT data can also help determine what
Advances in robotics and artificial intelligence (AI) technology
caused the spoilage and when. This allows for process changes that
have made autonomous mobile robots (AMRs) a practical
reduce the risk of future temperature variability.
option for logistics companies. These AMRs are warehouse and factory robotics capable of performing tasks like moving inventory,
RFID (radio-frequency identification) can fill a similar niche. If packages
sorting, or assisting with picking.
are RFID-tagged, IoT RFID readers can regularly report the location of important items — helping logistics companies track goods as they
These robots don’t require human operators and take advantage of AI technology to navigate the warehouse floor unassisted. They are designed to work alongside humans and don’t rely on fixed paths for navigation. As the warehousing sector struggles with a growing labour gap and increasing labour costs, robots like these may help managers do more with the resources they have available.
move through warehouses or the supply chain at large.
3
Electric vehicles Sustainability has become a top issue around the world. Consumers increasingly demand companies adopt
sustainable and eco-friendly practices to reduce waste and cut down on carbon emissions. For logistics companies, the electrification of delivery fleets has
In the future, the use of AMRs may enable warehouse managers to
emerged as one possibility for reducing the high carbon costs
eliminate fixed-location equipment like conveyor belts. This frees
associated with logistics.
up additional space and helps prepare warehouses for business strategies that require high levels of agility and flexibility.
In 2021, logistics company DHL Express announced it had purchased 100 E-Ducato vans from Fiat to electrify the business’s last-mile delivery in Europe. In the U.S., United Postal Service (UPS) ordered 10,000 custom-designed electric trucks as part of the agency’s mission to transition to a zero-emissions fleet.
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This pivot could help make delivery trucks, a significant source of
In early 2021, Walmart teamed up with Quest Diagnostics to
industry emissions, much more eco-friendly. New delivery vehicles
test a new service that delivers COVID-19 tests to consumers in
could be especially green if electric powertrains are combined with
select cities. In May, grocery chain Kroger announced that it would
other sustainable manufacturing practices, like the use of extruded
launch a new pilot project to test drone grocery delivery around
aluminium products, which are highly recyclable, unlike other
the Kroger Marketplace in Centerville, Ohio.
common vehicular materials. In the near future, these drones could provide an alternative Growing interest in electric trucks could have a significant impact
method for last-mile delivery — one that can’t be delayed by
on the industry — especially as battery tech improves and electric
traffic. Like electric vehicles, most drones are battery-powered,
powertrains become more affordable. Within the decade, it may
meaning they may also be a sustainable alternative to delivery
become the norm for logistics companies to offer electric vehicle
vehicles with gas engines.
delivery as a service to eco-minded customers.
4
Drone delivery
How new technology is reshaping the supply chain
In 2019, Google service Wing became the first drone
Logistics companies continue to grapple with major challenges —
delivery service certified by the United States Federal
including the growing need for sustainable business practices, an
Aviation Administration (FAA), allowing it to operate as an air
industry labour gap, and volatile demand.
carrier. This was likely a major turning point for the industry and has likely paved the way for a wide range of new drone delivery projects.
Technology like electric vehicles, warehouse robots, and IoT trackers may help the industry adapt to these challenges and
During the COVID-19 pandemic, services like Wing saw a major
changing market conditions over the next few years. Use cases like
uptick in demand for drone-powered delivery of groceries, medicine,
drone delivery, electrified vehicle fleets, and IoT-powered cold chain
and other essentials to shoppers in lockdown.
monitoring may be especially useful in a world where customers demand faster, greener service.
Since then, a number of businesses have launched drone delivery experiments of their own.
Emily Newton, industrial journalist & Editor-in-Chief, Revolutionized
4 TECHNOLOGIES
CHANGING LOGISTICS FORWARDER FORWARDER magazine magazine
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...YOUR DIGITAL SALES EXECUTIVE 24/7 ‘AT DESK’ 365 DAYS A YEAR NEVER SICK NEVER ON HOLIDAY ONLY ON WHEN YOU NEED IT WON’T JOIN YOUR COMPETITOR NO CONTRACT NECESSARY DOWNLOAD THE FREE APP TODAY
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TECH & DIGITALISATION NEWS 25 JUNE 2021
DRIVETECH & BRIGHTMILE FURTHER STRENGTHEN PARTNERSHIP WITH LAUNCH OF BRIGHTCOACH
T
he strategic partnership between the Brightmile software-only
This exciting partnership offers an enhanced and fully-managed driver
telematics system and DriveTech’s online and on-road driver
safety programme combining the best of software-only telematics with
training programmes has taken a further positive turn with
our proven training and coaching knowledge.
this month’s launch of BrightCoach.
Leo Taylor, Head of Product Solutions, DriveTech
BrightCoach powered by DriveTech is a full-service fleet risk
We were excited by the potential to integrate the DriveTech
management solution combining the Brightmile app and is downloaded
e-learning modules into our driver friendly app and are delighted with
to each driver’s smartphone or tablet together with DriveTech’s
the result. BrightCoach will really add value to any business looking
e-learning modules integrated and customised for each driver.
to harness the immediate power of telematics and gamification with a driver training solution tailored to the driver’s specific needs and
With the app monitoring driver behaviour whilst behind the wheel to
delivered in-app.
determine areas of potential improvement and learning to help on-
Dom Saunders, CEO, Brightmile
road safety and efficiency, DriveTech online driver training modules will be presented to each driver in-app to provide timely, digestible, and
Find out more about BrightCoach powered by DriveTech and the
targeted training and education.
benefits it can bring to any fleet by visiting drivetech.co.uk/globalbusiness-fleet-solutions/training-product/brightcoach
This makes for a seamless ‘measure and improve regime’ that can be delivered on a smartphone or tablet with the additional benefit of a portal for company managers that delivers actionable insight on fleet risk including identification of unsafe drivers and areas for improvement.
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Our people ...not ‘planes, ships or trucks...
deliver.
Air
Ocean
Road
Where time is of the
Where cost, not time, is of
Where the focus
essence, we certainly
the essence, we again
is Europe, we still
speak your language.
speak your language.
speak your language.
Download the new app
Just search for
Aspen Freight
for iOS, on the App Store.
Created by
...Android version coming soon.
+44 (0)20 3918 0500 commercial@aspenfreight.com aspenfreight.com FORWARDER magazine 1 Meadlake Place • Thorpe Lea Road • Egham • Surrey • TW20 8BF
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Building apps for the freight industry
We create tailor-made apps for freight and logistics companies, so you can communicate better with your customers and clients.
Increase your visibility to your clients and customers
Increase customer loyalty and engagement
Take bookings and orders directly from your app
Market your company more directly, saving money
Provide your customers with a social platform
Maximise your value to your customers
Build brand recognition
Stand out from the crowd
Some of the benefits of FreightApp 84
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Some of the functions Company profile Easy access to your company overview.
Employee directory Showcase the brains behind your business and have a searchable directory with profiles for each of your staff members.
Quote request
Allow your customers to request a quotation directly from the app.
Enquiries
A simple and user-friendly contact form to handle any customer enquiries.
Company news
The perfect feature for keeping your customers updated with latest news and posts.
Services
Air freight? Sea freight? Include all your company services.
Get in touch with the team today...
Track & trace
Track your shipment’s location and delivery with your chosen third-party platform intergrated with your app.
Capacity & return loads
List your capacity / return loads with real-time notifications directly to your customer mobile devices.
Job section
Recruitment platform on which companies can post their latest vacancies. Candidates can apply directly from the app.
Booking form
Make it easy for clients to get in touch with their requirements directly from the app.
Push notifications
Schedule your notifications to be sent at specific times or send geofenced notifications to your clients based on their location.
+44 (0)1454 628 777 hello@freightapp.design FORWARDER magazine FreightApp.design
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EXHIBITIONS & EVENTS Opportunities to network and promote your services. Related topics Conferences Expositions Networking
Sponsored by
86 86 FORWARDER magazine
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18 JUNE 2021
LOGISTICS UK’S TRANSPORT MANAGER BACK FOR AUTUMN 2021
L
ogistics UK’s ever-popular Transport Manager conference
Bridgestone Tyres is thrilled to be sponsoring Logistics UK’s
series – sponsored by Bridgestone Tyres – will return in autumn
Transport Manager series, with each event allowing us to share our
2021 with live events planned at 11 venues around the UK.
ground-breaking commercial products and services with the perfect
The conferences will highlight key issues for anyone involved in running
audience. The conferences provide an invaluable insight into many of the
vehicle fleets, providing professional advice, and helping them remain
burning issues facing the industry and the broad range of topics they will
compliant and up to speed on the latest legislative developments.
touch upon shares so much in common with our business as a whole. We are looking forward to meeting with delegates face to face once
This year’s conferences will give delegates the chance to hear from a
again and discussing how we can help their business needs.
range of senior industry figures and policy makers, and the business
Greg Ward, Commercial Business Unit Director, Bridgestone
group’s experts will be on hand throughout the day to advise on legislation and compliance issues. Topics to be covered by the event’s
The price for Logistics UK members is £299 plus VAT for the first
knowledgeable speakers will include logistics in urban centres, low
delegate and £269 plus VAT for subsequent delegates; for non-Logistics
emission vehicles, working safely with alternative fuels, a compliance
UK members the cost is £399 plus VAT for the first delegate and £369
update and much more.
plus VAT for subsequent delegates. This price includes access to all the exclusive conference sessions, a full package of refreshments throughout
We are delighted to once again be running this conference series in
the day and a take-home bag packed with useful information.
person. These popular conferences enable busy transport managers to Compliance is vital in the logistics industry; it has been a challenging
Transport Manager will be touring the UK from September to December 2021:
12 months for operators and the Transport Manager conferences
• 21 September – Hilton at the Ageas Bowl, Southampton
provide operators with peace of mind that they are equipped with all the
• 29 September – Grand Hotel, Gosforth Park, Newcastle
information they need, as well as giving them the opportunity to hear from
• 5 October – AJ Bell Stadium, Manchester
senior figures in the industry and have their questions answered.
• 12 October – Culloden Estate & Spa, Belfast
James Firth, Head of Road Freight Regulation Policy, Logistics UK
• 19 October – East of England Showground, Peterborough
stay up to date with ever-changing legislation and good practice advice.
• 21 October – London Heathrow Marriott, London • 2 November – Haynes Motor Museum, Yeovil • 17 November – Doncaster Racecourse, Doncaster • 23 November – Macdonald Inchrya, Scotland • 25 November – St Pierre Marriott, Wales • 2 December – Ricoh Arena, Coventry For further information, or to book a place, please visit: logistics.org.uk/transport-manager FORWARDER magazine
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EXHIBITIONS & EVENTS NEWS 24 JUNE 2021
NOMINATIONS NOW OPEN FOR
LOGISTICS UK’S VAN AWARDS 2021
L
back for 2021 to recognise and reward the operators who
Nominations are now open for the following categories:
have risen to the challenge of operating in the COVID-19
• Best Pandemic Response
ogistics UK’s Van Awards, supported by Van Excellence, are
environment, placing driver wellbeing, safety, efficiency, innovation, and sustainability at the heart of their businesses. With nominations now open, the business group is urging all operators to apply now for the chance to be recognised as the ‘best of best’ in this vital market.
sponsored by Quartix • SME Van Operator of the Year sponsored by TVL • Winning at Wellbeing sponsored by Bott
Culminating with an awards ceremony to be held at the Hyatt Regency Birmingham on Friday 24th September 2021 with a drinks reception and three course lunch, the awards will celebrate the operators who have made a significant contribution to the industry over the past 12 months. Nominations close Friday 23rd July 2021. The awards are supported by the Van Gold Partners: The AA, Bott Ltd, Brigade Electronics, Hertz UK Ltd, Lex Autolease, Quartix, and TVL.
• Diversity and Inclusion Award sponsored by Hertz • Keeping your Show on the Road sponsored by AA • Most Innovative Van Operator of the Year sponsored by Brigade Electronics • Sustainable Van Operator of the Year sponsored by Lex Autolease
Van operators have played an essential role in supporting the nation during the COVID-19 pandemic; now, it is time we recognise
• Van Safety and Compliance Award sponsored by Logistics UK
and reward their incredible determination, versatility and care, by celebrating their achievements at Logistics UK’s Van Awards 2021. The
All the winners of the Van Awards will be shortlisted automatically
winners of the awards will truly represent the ‘best of the best’: the
for the Van Operator of the Year category at Logistics UK’s Logistics
businesses and individuals that place quality and excellence at the heart
Awards 2021, taking place on 9 December 2021 at the Park Plaza
of their operations. Whether operating a large fleet or a single vehicle,
Westminster Bridge in London.
I encourage all van operators committed to excellence to enter these awards or nominate an esteemed peer.
For more information, and to enter the awards, please visit:
David Wells, Chief Executive, Logistics UK
logistics.org.uk/vanawards21. Entries close midnight on Friday 23rd July 2021.
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K
evin Rooney, the Traffic Commissioner for the West of
Driver and Vehicle Standards Agency (DVSA). The event is sponsored
England, will be sharing his unique insight into how transport
by VARTA Batteries, UK Recovery (AA), TotalKare and Tip Europe.
operators can avoid making common mistakes in the
maintenance of modern fleets at Logistics UK’s 2021 Fleet Engineer
I am delighted Kevin Rooney, the Traffic Commissioner for the
Conference, taking place at the British Motor Museum in Warwickshire
West of England, will be joining us at Fleet Engineer 2021 to share his
on 7 September 2021.
considerations on how to ensure vehicles and trailers are inspected properly and that technological safety features are being maintained
At the industry leading conference, Mr Rooney will be explaining the
effectively. As vehicle and trailer technology continues to evolve at a
challenges of maintaining highly technical and alternatively fuelled
rapid rate, keeping maintenance and inspection programmes aligned
vehicles effectively and sharing case studies of practices operators have
with this change is becoming increasingly challenging for commercial
put in place to ensure their modern fleets are well maintained.
vehicle workshops and their engineers. Fleet Engineer is an essential event for anyone responsible for maintenance of fleets.
He comments,
Fit and serviceable: that is what you are told your
Phil Lloyd, Head of Engineering Policy, Logistics UK
vehicles and trailers must be. But what does that mean in practice today? It could be more than the basics and include modern technology
To book your place, priced at £259.99 + VAT for Logistics UK
– cameras might be just as important as a clear windscreen. Not just
members and £299.99 + VAT for non-members, please visit
that, either – it is important to meet any regional requirements too.
logistics.org.uk/fleet-engineer
This conference is focused on continuous improvement which is key to the maintenance process and that is why I am very happy to support it on behalf of all Traffic Commissioners. The conference will provide delegates with an opportunity to hear about the very latest developments in commercial vehicle technology, future vehicle design, maintenance legislation changes, and best practice advice from leading names from across the sector, including senior representatives from Volvo, Renault, BPW, Siemens Mobility and
TRAFFIC COMMISSIONER KEYNOTE SPEAKER 28 MAY 2021
AT LOGISTICS UK FLEET ENGINEER FORWARDER magazine
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CUSTOMS CLEARANCE
Documented permission to pass that a national customs authority grants to imported/exported goods so that they can enter/leave the country. Related topics Bonded warehousing Customs brokerage Duties & taxes
Sponsored by
90 90 FORWARDER magazine
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5 JULY 2021
PARTNERSHIP BOOSTS
DAVIES TURNER’S ANGLO-DUTCH FREIGHT SERVICES
D
avies Turner’s business in the Benelux region has gone from
While Mainfreight is present in a range of markets worldwide, prior to
strength-to-strength since starting a daily trailer service with
the agreement to work with the company in the Netherlands, Davies
Mainfreight in the trade between the Netherlands and the
Turner already had a successful working relationship with the company
UK in June last year.
in Belgium and France.
One year on, head of European network at Davies Turner, Danny
Southby explains:
Southby says that the exclusive cooperation agreement with the Dutch
to short haul markets such as the Netherlands and Belgium despite
subsidiary of global forwarder Mainfreight has been a great success
fierce competition, as well as maintaining a leading range of daily services
since day one.
to and from markets across Europe. For the Netherlands, we have
The alliance is a sign of Davies Turner’s commitment
daily services into our hubs in both Dartford and Birmingham, along Southby notes:
Despite the difficult trading and operating conditions
with regular services to Manchester and Bristol. The arrangement has
caused by the pandemic and Brexit, the daily service between Mainfreight’s
proved more than capable of coping with the effects of Brexit, and
110,000 sq m (1.2 million sq ft) hub in ’s-Heerenberg and our regional
the Covid-19 pandemic. Challenges we faced were met head on, and
distribution hubs at Dartford and Coleshill, has been maintained.
together we found solutions to reduce the possible impacts. While there inevitably were some bottlenecks, as with all European markets,
The service offers a rapid collection and delivery system combined
these have since been resolved. All our hubs that are involved in this
with full in-house Import and Export Customs solutions provided by
operation are customs bonded for on-site clearance upon arrival, which
dedicated Customs specialists.
helps smooth the customs clearance process. The Belgian market has also prospered under the partnership. The Belgian import service into the UK now offers direct departures from both Ghent and Genk – respectively, to the west and east of Brussels – offering excellent coverage of the country’s industrial heartland. In regards to its operations with Mainfreight in France, Davies Turner operates a daily trailer service between Dartford and Mitry Mory (Paris). Southby says that via the Mitry Mory hub, Mainfreight’s good network and comprehensive distribution services throughout France, facilitates comprehensive coverage of the market, particularly for palletised freight. FORWARDER magazine
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CUSTOMS CLEARANCE NEWS 13 JULY 2021
AMCO STRENGTHENS
CUSTOMS WAREHOUSING OFFERING WITH DESCARTES’ E-CUSTOMS™
D
escartes Systems Group, the global leader in uniting logistics-
intensive businesses in commerce, announces that AMCO, a globally leading logistics and warehouse service provider, is
expanding its customs warehousing operation and improving customer service with the deployment of the Descartes e-Customs solution. Following Brexit, the demand for customs warehousing is growing and operating a bonded warehouse of around 110,000 square feet means that we are in a prime position to support trade with the EU for our customers and avoid double customs duties. By choosing to deploy
With freight-forwarding, warehousing and customs at the core of
Descartes’ e-Customs and duty management solutions we will be able to
business operations, AMCO provides dedicated 3PL services across a
manage vast amounts of stock, improve capabilities to process customs
wide range of industrial and commercial sectors. In the wake of logistics
declarations on-site and enhance our customer service offerings. With
challenges experienced over the past year from disruption caused by
the support of the Descartes team, we are integrating the e-Customs
Brexit and the global pandemic, AMCO was looking to expand its
system into our existing warehouse management system. Providing the
customs warehousing operation and provide exceptional customer
best possible service to our customers is at the heart of what we do,
service to their clients. As experienced specialists in all aspects of
and we are truly benefitting from implementing one system that has
worldwide logistics, AMCO selected Descartes’ e-Customs solution
everything we need, and our clients need, both now and in the future.
to support its global logistics operations, and benefit further from the
Stuart Tooze, Head of Supply Chain, AMCO
system’s readiness for Customs Declaration Service (CDS) required for trade with Northern Ireland already built in. AMCO is an exemplary business for continually seeking to deliver the best experience possible to its customers. Since the UK left the EU and the interest in businesses looking for freight forwarders and warehouse providers to support their operations has peaked, it has been critical for warehouse providers to offer the best possible service to their customers in order to avoid disruption. It has been a pleasure working with AMCO to support its operations and help develop its offering for customers in an efficient and effective way and we look forward to continuing our work together. Pol Sweeney, VP Sales & Business Manager UK, Descartes
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CUSTOMS CLEARANCE NEWS 17 JULY 2021
CHANNELPORTS MEETS
POST-BREXIT SPIKE IN CUSTOMS DECLARATIONS HEAD ON WITH NEW PLATFORM
C
hannelPorts, a Customs Clearance Agent supporting
The last 12 months have been some of the most tumultuous in our
businesses to import and export goods in and out of the UK
50-year history for customs clearance. Of course, January this year
and Europe, today announced the launch of its digital customs
saw the UK become a ‘3rd country’ to the EU, mandating customs
clearance platform – CustomsPro.
entries for all goods entering or leaving. On top of that, COVID-induced lockdowns saw a huge uptick in e-commerce, meaning items that
Founded in 1974, this move sees ChannelPorts combine nearly 50 years of
may once have been bought in-store became part of this ever-more-
customs knowledge with an intuitive, API-led digital platform, replacing
complex customs process. Our answer to rising volumes of required
traditionally manual methods of data entry and enabling customs
declarations, and the fact that many businesses across the UK and EU
declarations to be cleared in 12 minutes, down from as much as 12
were about to face customs clearance for the first time come January,
hours. CustomsPro provides live data to SMEs, hauliers and forwarders
was to automate the entire process and use our customs specialists as
on the clearance status of their shipments, automatic notification of
quality controllers instead of data entry clerks. We wanted to develop
clearance, and a complete history and record of shipments to comply
systems and procedures that would make the process as straightforward
with HMRC regulations.
as possible. To reduce the sting of the new requirements, we also wanted our offering to be cost-effective, by providing a fixed cost per
Since its launch earlier this year, the new system is helping its customers
consignment. Since the launch of CustomsPro to market, we frequently
to regain confidence and compliance with customs regulations. New
hear from our SME customers how ‘surprisingly simple’ the customs
sign-ups include the likes of Gü Desserts and Gondrand, a leading
process actually is.
international forwarding and logistics provider.
Tom Sommer, Director, ChannelPorts CustomsPro can deliver customs clearance UK-wide at RoRo ports recognised by HMRC.
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C
ustoms regulations on UK imports are shifting. These new
ChannelPorts made a calculated
regulations will bring additional scrutiny and bureaucracy to
decision prior to 1st January 2021
UK imports as importers face regulation change over the
that our customs software would
next 6 months.
only provide full frontier import declarations as we believed that
The key milestones between now and 1st January 2022 need to be
this would give our customers the
realised by businesses who are involved with importing from the EU.
best opportunity to prepare for
However, this is not entirely limited to just the UK as traders in EU
future adjustments. We were of
countries may also feel the ramifications of this change. UK importers
the opinion that for many types of
have “enjoyed” a gentle introduction to Great Britain being a 3rd
businesses the import easements
Country, but the regulatory changes are staring down the barrel at
were simply a way of kicking the
them and they must, once again, prepare.
can down the road adding to existing administrative and financial burdens that have come about since Brexit. For some businesses the
The most notable of these key milestones is 1st January 2022 when
introduction of GB import easements have been hugely beneficial for
the opportunity to clear goods using delayed declarations comes to an
them to continue trading, but now traders on both sides of the channel
end and safety and security declarations for imports will be required.
must prepare for an end to the easement process. The Government must start ramping up its communications to ensure UK businesses
From the 1st October 2021, there will be a pre-notification requirement
are best prepared.
for Products of Animal Origin (POAO), low-risk animal by-products
Tom Sommer, Director, ChannelPorts
not for human consumption (ABP), and High Risk Food Not Of Animal Origin (HRFNAO) that will come into force. Health certificate
Ultimately, the most important thing as we move forward with the
requirements for POAO and ABP will also become mandatory. Then,
new regulations is preparation and maintaining an awareness of the
from 1st January 2022 there will also be a requirement for physical
changes that are coming into place. Whilst these changes will come with
sanitary and phytosanitary checks at Border Control Posts for high-
its own set of challenges and, likely, a great deal of paperwork, using
priority plants, products of animal origin, high risk food of non-animal
software to automate the process can enable businesses to keep on top
origin, germinal products, and animal by-products.
of future adjustments. Importers should use these next few months to anticipate the paperwork requirements and add additional support to
Where UK exporters have faced some major headaches so far this
their administrative staff so that they are not overwhelmed by these
year with additional paperwork, the weight of additional bureaucracy
regulations when they come into effect.
is due to fall on the shoulders of importers and it is essential they start putting plans in place to keep their trade flowing. Moreover, we could well see a bottle-neck scenario with customs agents, like what the market experienced in the first few months of 2021. Through the use of
PREPARING FOR
CHANGES TO CUSTOMS REGULATIONS
software, businesses can regain confidence and security over customs regulations and remain compliant.
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INDUSTRY SERVICES
Organisations and bodies that provide essential support to the freight and logistics industries. Related topics Warehousing Insurance & legal Vehicles & equipment
Sponsored by
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16 JUNE 2021
T&M CONTINUES
INDUSTRIAL BULK WATER SUPPLY
H
orsham-based T&M Bowser Solutions (T&M) is utilising its 10,000-litre and 30,000-litre capacity trucks for bulk water supply to the railway, highway, and construction sectors.
The manufacturer of custom-built bowsers (tankers) draws water from the mains, using licensed pipes, before transferring it to site-based tanks or directly into machines for multiple end use requirements. Where railway projects might use water principally for embankment and stabilisation projects, other sites have more varied needs. Terry Beasley, managing director at T&M, said: “Unlike dust suppression, which is generally isolated to the summer season, the wider requirement for water is year-round. The other difference is, while dust poses a health risk, other demand for water is really associated with a specific
Water is also used in a mixing application at batching plants, often called
application and / or use of plant and equipment that we feed.”
concrete plants, where the various ingredients required are stored offsite to limit the costs associated with buying it in already mixed as it
The volume consumed by water-based works is demonstrated by hydro-
is required. Water is also integral to sub base compaction; when laying a
demolition, which is a method of removing concrete with high-pressure
base for an area of paving for foot traffic, contractors must first lay the
application of water. It can be used to remove deteriorated concrete
sub base. Soak-away testing is another ground- or soil-based application,
and can also be used in advance of new coating applications. Beasley
as large sites need to prove soil permutation.
estimates that a single hydro-demolition machine might get through between 10,000 and 40,000 litres in a single shift, depending on its size and capacity.
That’s without talking about welfare units or wheel washes. Welfare units, or towable / mobile canteens and toilets, require a constant supply of fresh water, especially on busy sites where footfall and usage
Hydro-seeding, meanwhile, is a planting technique involving a slurry
is high. Wheel-washing is a more important requirement in some places
of seed and mulch. It is often used as an erosion control technique on
than others. If many large, heavy-duty trucks are working off-road in
construction sites, as an alternative to sowing dry seed, which might
inclement weather, water consumption will be higher than a few lower-
not take as easily or be disturbed by the elements. Beasley said that
duty vehicles on a dry site. In every instance, we need to provide the
T&M feeds water into a mixing machine before the contents is spread
appropriate level of water—not too much, or too little. And always on
by truck- or trailer-mounted plant.
time. Our vehicles are versatile so they can be driven to site and then drive off-road to complete their work.
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INDUSTRY SERVICES NEWS MAY 2021
DELAYED SUPPLY OF GOODS...
IS YOUR SUPPLY CONTRACT UP TO SCRATCH?
B
rexit, the Covid-19 pandemic, severe weather conditions, Suez
An indemnity can cover the supplier against loss where the buyer
canal congestion, political instabilities…unexpected disruptive
becomes unable to take timely delivery of goods, particularly, where
events affecting supply chains around the world are manifold
goods are perishable or bespoke and cannot easily be sold elsewhere.
and are likely to increase in frequency and severity. If such events cause delay, suppliers and customers often discover that their supply contract
It is often very difficult and time consuming for a buyer to establish
terms do not protect them in the way that they thought they would.
actual loss caused by delay. A 'liquidated damages' clause can provide a suitable solution. These clauses provide that upon the occurrence
Most supply contracts commonly contain Force Majeure clauses,
of a certain type of breach (e.g. delayed delivery) a fixed sum is to be
which exempt a party’s liability in case its performance is affected by an
paid (e.g. a fixed rate for each day of the delay). The advantage of such
unforeseen event beyond that party’s control. Force Majeure clauses
clause is that the claimant does not have to prove its loss when making
are liability limitation clauses and as such are interpreted restrictively by
the claim, nor will the claim depend on the interpretation of clauses
the courts. As a result, the protection offered by Force Majeure clauses
capping liability or excluding certain heads of liability such as lost profits.
is often very limited. There is a catch, however: The fixed sum must be a reasonable preThe common law doctrine of frustration of a contract applies only
estimate of the probable loss.
If it is excessive, then the liquidated
where performance has become practically or legally impossible. It is
damages clause may not be valid.
rarely a suitable remedy.
clause is usually the only available remedy for the relevant breach, even
Additionally, a liquidated damages
if the claimant suffers greater loss. Therefore, parties to a supply contract are well advised to include provisions that allows them to clearly allocate the risk of loss caused
Liquidated damages clauses are an adequate way to deal with minor
by a delay.
contractual breaches such as delayed performance. As the level of compensation is an agreed remedy, such clauses can also help preserve
Contractual indemnities can be a useful tool to protect a buyer against
the commercial relationship despite a poor performance.
potential losses associated with delayed delivery or non-delivery. Whilst the buyer may not itself suffer loss, its customers might (e.g. construction
Termination of the agreement for breach ends the commercial
is halted due to unavailability of delayed goods). They will then seek
relationship and is therefore a remedy of last resort only. As commonly
compensation for their loss from the buyer. Under standard terms of
only 'material' breaches entitle the aggrieved party to terminate, disputes
sale for goods, the supplier’s liability for such 'third party claims' will
can arise, whether a mere delayed delivery is sufficiently 'material' for
commonly be excluded and cannot be recovered. An indemnity that
this purpose. Therefore, if timing of delivery is important, then time
covers the buyer against such loss is advisable.
of delivery should be expressly stated to be 'of the essence' of the
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agreement. If time is 'of the essence', then late delivery should entitle
party to obtain similar goods elsewhere. The supplier, on the other
the buyer to terminate the agreement and claim for damages. There
hand, will insist on an express right to get paid for the shortfall in
is some authority to suggest that in the case of perishable goods, time
quantities purchased or to reflect the shortfall in a price adjustment.
of delivery is of the essence by implication. However, this is not settled law and should not be relied upon.
Often overlooked is the importance of adequate forecasting provisions. Regular and frequent forecasts provide an early warning system, if a
If the contract is silent on this issue, and delay occurs, then the buyer can
party’s ability to supply or receive goods is impaired by an unexpected
make time for delivery 'of the essence' by giving notice to the supplier
event. This often enables the parties to enter into a dialogue to resolve
stating that it must deliver the goods within a reasonable deadline failing
the problems or to adjust the contract by agreement.
which the buyer will terminate and claim damages. Other remedies could include insurance, rights to adjust prices for the Long-term supply contracts usually determine minimum supply /
goods depending on performance and performance guarantees from
purchase quantities. Specific remedies to deal with shortfalls on
group companies. A long-term commercial relationship is more likely to
either side should be incorporated.
survive a crisis if the risks and costs are clearly allocated and regulated
These remedies could include
compensation for any increased prices that the buyer has to pay a third
in the contract. FORWARDER magazine
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INDUSTRY SERVICES NEWS 9 JUNE 2021
AN OPINION ON
WAREHOUSE AUTOMATION FROM WALKER LOGISTICS
O
nline order fulfilment is complex and brings inherent
As a company that picks a wide variety of goods from a single lipstick
customer service challenges. Does that make it easier to
to a complete set of garden furniture for nearly 50 very vastly different
make the case for greater automation within fulfilment
online retailer clients, should we look to automate a process that has
centres, asks Charlie Walker, marketing director of Walker Logistics Ltd
always relied on manual workers?
Balancing act
To some degree we already have: we run sophisticated warehouse
For third party logistics (3PL) services companies investment in
management software and our shop floor personnel all use the latest hand
automation has traditionally been hard to justify: the technology
held data capture devices, which ensure that our pick-accuracy statistics
required a relatively high level of financial commitment over an extended
are, we believe, among the highest in the sector. But the task of actually
period of time before evidence of payback began to appear on the
picking each order remains something that is undertaken by a worker.
bottom line. We operate a modern lift truck fleet as well as a range of other materials This meant that unless a 3PL had a client that was prepared to commit
handling equipment, including state-of-the-art wave pickers and parcel
to a contract of at least five years, automating any aspect of the goods-
conveyors, which we upgrade regularly. Indeed, we have recently introduced
in, storage, order picking or goods-out process was rarely seen to be
wire-guidance technology to optimise the efficiency of the reach trucks that
fiscally prudent.
serve one of the latest additions to our client portfolio. Yet, we rely on trained forklift operators to drive our materials handling fleet.
However, recent developments have made automation more scalable and flexible and, with the emergence of alternative products to the
Like many online fulfilment services companies, our operational processes
type of costly fixed assets that had historically been thought of as
are a balance of technology and the traditional – or automation and
central to an automated warehouse project, payback times are being
manual labour – and, while developments in automation and robotics are
cut significantly.
moving forward with tremendous pace, we believe that, for now at least, there are no fully automated or robotic solutions that present a viable
But while much of the new automated handling technology appears
alternative to the way certain key tasks have always been performed
ideal for operators of single-user mega sheds where the day-to-day
within our business – such as order picking. This means, I am really very
business activity predominantly involves moving and storing full pallet
pleased to say, that humans still have an essential role to play within
loads, online order fulfilment operations are more complex and bring
our organisation. In fact, we plan to add some 200 more permanent
inherent customer service challenges.
staff to our workforce when Walker’s new warehouse facility opens early in 2023.
There is tremendous pressure on all aspects of a fulfilment operation – especially the picking process. Indeed, the higher frequency of lower
But, when we consider that there are cost savings and efficiencies to be
volume picks coupled with the fact that a cheap item ordered online
made by supplementing our workforce with technology – such as, for
costs as much to pick and pack as a high-end product, means picking
example, during end of line packaging and bagging operations which we
speed and accuracy is more important than ever.
are currently reviewing – we will not hesitate to invest.
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K
ent-based provider of time-critical logistics, Priority Freight, has been honoured with the Queen’s Award for Enterprise 2020. Her Majesty the Queen and the Prime Minister, Boris
Johnson, recommended that Priority Freight received the UK’s most significant award for business performance. The Lord Lieutenant of Kent, Lady Colgrain, presented the award to
We are delighted that the company has received recognition for our
Neal Williams, Group Managing Director at Priority Freight at a special
contributions to international trade. Winning this award is welcome
celebratory ceremony held at the company’s Head Office in Dover. Staff
recognition of our hard-working team members and their ongoing
gathered to welcome the esteemed guest who is Her Majesty’s personal
commitment to our customers. Our clients know they can trust us to deliver
representative for Kent.
even when the options are limited or time-critical. This has been particularly apparent during the COVID-19 crisis where we have been supporting
Priority Freight’s highly experienced multilingual logistics specialists are
governments and companies to bring PPE in from around the world.
committed to providing the fastest, most cost-effective and reliable
Neal Williams, Group Managing Director, Priority Freight
solutions, time and time again. With an industry-leading reaction time of under 15 minutes and an on-time delivery rate of 99.6%, it is this
Priority Freight’s exports/international sales have continued to grow over
dedication that has seen the company achieve the Queen’s Award
the past year despite the recent period of uncertainty for British business
for Enterprise. The coveted accolade was announced in 2020 but the
due to Brexit. Priority Freight has, this year, added further services to
awards reception at Buckingham Palace was unable to take place due
help its customers speed up their supply chains. The company has gained
to the pandemic.
AEO certification across its global operation and is uniquely positioned to provide Faster Clearances by Priority Customs. This innovation permits
The Queen’s Awards celebrate the success of exciting and innovative
Priority Freight to clear goods through customs at one of their sites
businesses which are leading the way with pioneering products or
without the need to attend inland border facilities. This has been critical
services, delivering impressive social mobility programmes or showing
to the flow of goods across the UK borders since Brexit.
their commitment to excellent sustainable development practices. Priority Freight was awarded the Queen’s Award for Enterprise, which
The logistics specialist is globally accredited for both Quality Assurance
recognises excellence and consistent growth in international sales.
(ISO 9001:2015) and Environmental Management (ISO 14001:2015) and recently achieved Investor in People accreditation in recognition of their staff development, care and management expertise. The company employs over 200 staff across several strategically-located control centres in Europe. 7 JULY 2021
LORD-LIEUTENANT OF KENT PRESENTS PRIORITY FREIGHT WITH
QUEEN'S AWARD FOR ENTERPRISE FORWARDER magazine
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INDUSTRY SERVICES NEWS 26 MAY 2021
TT CLUB HIGHLIGHTS THE
VARIABLE TRENDS IN SUPPLY CHAIN SECURITY RISK
T
he risk of loss or damage to goods in the global supply chain
Accompanying Yarwood on the podcasts is David Thompson
has never been more prevalent. In combating the dangers,
of Signum Services*, the in-house investigative arm of TT’s
international freight insurance specialist, TT Club has launched a
managers, Thomas Miller & Co. Ltd. His career spans 30
second series of its podcast to draw attention to the variable and complex
years as a Detective with London’s Metropolitan Police and
nature of these risks and offer increased guidance on loss prevention.
a further eight as an investigator with Signum. crime has never been so organised,
Organised
says Thompson.
TT Club is further increasing its efforts to deliver more of its long-
Much cargo crime is perpetrated by well-oiled business-like
established guidance to transport operators on managing their
machines that target goods that are in market demand and
protection against theft and fraud. In Series 2 of its successful podcast,
easily converted into cash. They are well-informed and adapt
TT Live, risk management experts discuss current trends in criminal
quickly to new transport trends, spotting opportunities with
activity that target cargo in transit and storage. The six episodes cover
intelligence and resource.
such aspects of the problem as fraud, the insider threat, theft strategies, secure parking for vehicles and the targeting of depots and warehouses.
Among identified trends apparent during the recent lockdowns has been a move away from the theft of higher value, more
All the new episodes, along with those from Series 1, and the extensive
easily traced goods, such as electronics and domestic appliances,
library of written advice from TT are available as free downloads
to food and drink commodities that have had a ready market.
on the insurer’s specially designed Supply Chain Security web page.
Thieves have also noted and exploited the congestion in the
TT Live is also available on Spotify, Apple, Google and many other
supply chain that has increased the use of temporary warehousing
podcast streaming services.
and storage sites that are not always as secure as established premises. The second series of TT’s podcast addresses these
Mike Yarwood is TT’s Managing Director, Loss Prevention. He hosts the podcasts and comments,
along with a range of other risk pinch points.
The current freight transport environment
features higher than normal volumes of cargo movement across all
Keeping ahead of, or more often, up with the variable modus
modes on land, sea and in air, as well as significant disruption to well-
operandi that criminal organisations employ, and combating
established routings and methods of transport. Added to these facets
the threats to cargo assets they enable, are major tasks and
are increased inventories of certain goods at many locations and more
are the challenges that TT Club’s loss prevention resources
sub-contracting activity, potentially employing less reliable entities. All
are posed to face through increased awareness and guidance
these factors allow well-organised criminal organisations to exploit
on protective action.
security weaknesses along the supply chain. * Signum Services
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I
f you want your efforts in manufacturing to produce consistently
The companies that are exemplary of fighting against the environment can
high results, then ample consideration must be paid to the packaging
often receive positive coverage from the major broadsheets. These widely
machinery your firm uses.
read bouts of great publicity help their marketing image greatly, boosting public perception and potentially welcoming swathes of new customers
Of course, as technology has advanced over the years, so too have the
into the fold. Existing customers may then have an extra incentive to
innovations in this arena, and the type of packaging machinery you introduce
remain loyal also. There are no real losers in situations such as these.
to your firm could have a huge influence over how your firm moves forward. With more choice at your disposal, it is advisable to mull over your options
Therefore, choosing new package machinery, and by an extension
carefully before finalizing any selection you come to make. Consequently,
a specific supplier, might be a good opportunity to overhaul your
here are the 3 things to consider when choosing your company’s very
businesses brand identity and practical functionality in one action. By
own packaging machinery.
going green in this area, you can embolden your business with true integrity, and customers and clients will think fondly on you as you meet
The Provider’s Flexibility
not only their needs, but the needs of all.
Some packaging machinery suppliers will offer you an apparatus, some well wishes, and then quickly move on themselves.
Staff Training While areas such as manufacturing are filled with workers who are afraid that
However, other firms simply go the extra mile, providing flexible
they will soon find their jobs assumed by machines, the correct approach
arrangements to meet your every need. This is precisely the case with the
is to train staff so that they can sufficiently operate all the latest devices.
innovators at blueprintautomation.com, who design, construct, deliver, and even maintain your packaging solutions with full compliance with the
At the beginning of last year, manufacturers collectively spent billions of
highest standards of quality, health, and safety. They can create production
dollars upskilling their workers, citing a real need to close sizeable skills
lines for small humble SMEs or global conglomerates desiring all the latest
gaps and attract and retain workers. The same mindset can be applied
tech innovations, so they really have something for everyone.
when it comes to certain cases of operating packaging machinery.
Remember, when choosing equipment for your business, it is important
Unless the equipment has built-in automation capabilities, then training
to equally consider who is providing it all. Their attitude, work ethic,
enough of your staff to operate the machinery safely and efficiently
and company policies should be extremely telling about the quality of
is crucial. Otherwise, you will be ordering technology that will sit
product you will receive. Your production line is the heart and soul of
redundantly on your premises, unused or hazardously managed. Keep
your firm, so investing in the best equipment available will optimize your
the qualities of your workers in mind when you make your selections
chances of business success.
and upskill them where necessary.
Eco-Friendly Capabilities
Having an excuse to train new or existing staff may be a good way to raise
In today’s public and literal climate, it might be worth paying heed to
staff morale too. After all, happy workers are productive workers, and they
your packaging machinery’s effect on the environment. It might be that
may interpret this move as an investment in their future rather than a mere
your decision will have an impact on the overall reputation of your firm,
means to an end. If you can dedicate resources to their development, then
and how much exposure it receives.
your business will benefit beyond the operation of packing machinery. 26 MAY 2021
3 THINGS TO CONSIDER WHEN
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INDUSTRY SERVICES EXPERTS
O
ver the last ten years the way people shop, both online
Feedback is vital to a retailer’s internal decision making. Retailers risk
and in store has transformed. New ways to pay have been
making changes that do not improve customer satisfaction with the
introduced, new delivery options such as same-day and
current gap – as customer issues are unrevealed and unresolved. This
next-day delivery have launched, and the focus for retailers’ has been
results in cycles of change where decisions do not address the real
on designing a best-in-class user experience. Shopping has evolved for
customer pain points and do not drive an improvement in the customer
the better. E-commerce is flourishing and the pandemic has boosted the
experience. With feedback, retailers can develop insights and spot
growth in online shopping. There are, however, some issues that have
patterns to improve their process.
increased during this unusual year. As e-commerce continues to grow, it is vital that retailers and couriers fix these problems so that they can
Online retail has seen huge growth over the past year due to the
take full advantage of the increased demand.
pandemic. Our survey shows that this is set to continue – with 85% of online shoppers saying they would shop either the same or more
At Circuit we did some research to get a better understanding of the
frequently online over the next 12 months. Delivery is part of the
consumer delivery experience over the past year. We surveyed 1,000
new normal and, with no shop front, delivery drivers are the brand
people to understand how much of the consumer attitude to retailers is
front-of-house.
influenced by the delivery experience. A standout statistic showed that nearly a quarter of customers (22.5%) who experience delivery issues whilst ordering goods online do not complain.
Solving the issues highlighted by customer feedback To develop a good understanding of the customer experience, retailers
This concerning result proves that retailers are not fully aware of their
should make sure that they ask for feedback at all stages of the process
customers’ needs. When retailers don’t receive negative feedback they
– including the shopping process, delivery experience and of course, the
miss out on an important opportunity to resolve it – to generate a
product. However, it is not just enough to ask for feedback, retailers
positive experience and get the customer back on side.
must make it easy for customers to give it. Customers need to feel that their feedback is valued and will be used to both help them and improve
It’s crucial that this delivery feedback gap is closed as e-commerce
the overall experience for the future.
continues to rise. Retailers can gain a better understanding of their customers by taking the steps below:
One way of doing this is through technology and the use of mobile apps which can make feedback possible at just the touch of a button.
The benefit of customer feedback
For example with Circuit for Teams a key benefit of the software is
Customer feedback is hugely valuable. While it’s never good to hear
that retailers can capture the customer’s feedback easily as the process
that a customer is unhappy, it is important that delivery issues are
is built into the product. This significantly increases the amount of
not going unnoticed or unresolved – as this can increase the dismay.
feedback a retailer can access. A second option for retailers is to offer
When businesses have knowledge of customer issues, they are able
customers incentives for leaving reviews and there are a number of ways
to proactively solve them, improve customer relationships, and retain
of doing this including:
their trade in the future. Getting new customers is more expensive than keeping a customer, and so getting the right customers has clear
• Entering customers in a raffle to win your products once they’ve given feedback
economic benefits.
• Giving customers a discount code after giving feedback on a number of purchases • If you have a points-based rewards card, give them more points for feedback
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What is the future of delivery? The current delivery process sees retailers, couriers and customers working independently - this is something that Circuit is committed to changing. Communications will be vastly improved, and processes will be streamlined, by combining all three groups within one ecosystem. In time, there will be no surprise delays or packages left out in the rain. A benefit of one central communication channel for retailers, couriers and recipients is that it should help customers give feedback more quickly and easily. With apps such as Uber or Deliveroo, asking for a quick star rating out of five means customers do not need to leave the app or sign into their email to offer their opinion. It is easy, takes just a few clicks, and allows feedback to be given in a frictionless fashion. This could be the future of giving customer feedback on the delivery experience. Finally, while the feedback gap is concerning, it can be resolved as long as retailers and couriers work to prioritize customer experience and promote a culture where reviews are welcomed and encouraged. Jack Underwood, CEO & Co-founder, Circuit
HOW RETAILERS CAN
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M
ovement of goods, from a simple A to B journey up to the
For a Freight Forwarder, that means facilitating a simple and effective
complexities of international shipments carry risk of loss or
route for your customer to insure the goods against loss or damage
damage to those goods requiring the protection of insurance.
throughout the journey which removes the risk of prolonged identification of who is responsible, provides certainty to the customer
Along the chain of supply, multiple entities will have some liability for
that the goods are comprehensively insured and prevents customers’
the safe passage of the goods which creates contractual obligations on
frustrations with bureaucratic process (which can rebound on you).
those parties which can be complex and confusing, including identifying who should be arranging the insurance and the nature of that insurance.
First-party v third-party insurance cover When your customer insures their goods through Freightcover,
Many are the slips between cup and lips, caused by misunderstanding,
they are ensuring that if they suffer loss or damage, and subject
misinterpretation, and a desire to pass on responsibility.
to normal terms and conditions and proof of loss, they will be compensated. It does not matter who is ultimately responsible for
Taking control of insuring the goods for which you are arranging
the goods (the Insurer will undertake recoveries if they are available).
transportation is always a good idea.
This is called first-party cover.
Paul Burke, Freightcover Sales Executive +44 (0)7775 968831 • paulb@abinsurance.co.uk
Marcus Powell, Marine Account Handler +44 (0)161 482 7259 • marcus@abinsurance.co.uk
Mark Evans, Marine Account Manager
A&B Insurance Brokers +44 (0)161 482 7250
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+44 (0)161 482 7268 • markevans@abinsurance.co.ukw
ADVERTORIAL
When carriers insure, they are only insuring their own liabilities for the
By insuring their own goods, customers transfer all of these issues and
care of those goods, not the goods themselves. These liabilities can be
problems on to their Insurer, who is far better placed to carry out
restricted in many ways; weight against value, maximum values, time
recovery procedures against those responsible for loss.
limitations on reporting a loss, force majeure and other restrictions. This is called third-party cover.
How Freightcover gives an advantage to the freight forwarder
Relying on the liability of carriers and the insurance which covers those
• The best advice to your customer is for them to take control of
liabilities has multiple potential problems:
insuring the goods and offer them a simple, cost effective solution.
• Significant delays in establishing liability for loss
• This pre-empts and avoids the significant risk of post loss conflict.
• Contractual grey areas causing delay or avoidance of liability
In fact, prompt claims settlement aids the service to your customer.
• The Carrier not insuring their liabilities properly (forcing your
• By offering Freightcover as a solution it protects you, the Freight
customer in to expensive and uncertain legal action)
Forwarder, as the Freightcover Insured party does not need to
• Exclusions and conditions applying to the insurance (for example, situations such as General Average losses, which are not covered)
pursue recovery from your own Freight Liability policy. • Freightcover pays commission to the freight forwarder, creating an additional income stream.
THE ADVANTAGES OF
CONTROLLING INSURANCE OF CUSTOMERS’GOODS IN TRANSIT FORWARDER magazine
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I
f you own a company that uses cars or trucks for its services, you may
Additionally, if you have more than one vehicle registered to your
need to have a vehicle insurance policy. A business vehicle insurance
business you probably need to look into having a vehicle insurance
policy covers physical damage and liability in the event that things
policy in place.
go wrong. This insurance policy is a formal regulation in most countries, designed to help you protect your business and your vehicle(s).
Do you perform loading and unloading? You may perform deliveries of various items with your business vehicle
Bear in mind that emerging and smaller businesses also benefit from
to customers or firm partners. These could be products, boxes, tools,
these policies. Self-employed people can profit from this insurance as it
or machinery, to name a few.
provides coverage in the event of accidents on business days. While you are taking out that delivery, you are covered by your vehicle Note that you might not be eligible for insurance if your vehicle is
liability insurance policy the entire time until the delivery packages reach the
serviced at unlicensed mechanics. Licensed mechanics like Collect
final destination. As accidents can easily occur during this period, it is well
Service Go ensure that any fault you encounter on your vehicle can be
worth taking out insurance if your business performs loading and unloading.
covered by insurance. You may now be wondering whether your business needs vehicle
What does a business vehicle insurance policy cover?
insurance coverage. To confirm if you need vehicle insurance for your
Here are some areas of coverage that may be
business, answer these questions:
included in your insurance policy:
Who owns and drives the vehicle?
• Bodily Injury Liability Coverage: If someone gets in an accident
If your vehicle is owned by a business, and someone other than you (an
caused by your business vehicle, this coverage is used to cover your
employee) is driving the company vehicle for business services, it would
legal fees to be paid for the bodily injuries and medical bills in the
be best to consult an insurance policy professional.
event of a lawsuit. • Property Damage Liability Coverage: This covers property
Are your employees driving their personal cars for company purposes? For instance, your employee may one day be driving their car for a package delivery to one of your clients, and gets involved in an accident. If this happens, your business will likely be accountable for bodily injuries and damage to property.
damage caused by your business vehicle. It’s used to reimburse the other party for repairs of damaged property. • Personal Injury Protection Coverage: This coverage helps pay for medical expenses if you get hurt in an accident. • Uninsured Motorist Coverage: This is used when your business vehicle gets hit by a car that doesn't have an insurance policy. • Collision Coverage: This helps pay the cost of your vehicle
If you want to avoid this situation, we would advise you to look into a
repairs when damaged by some other vehicle or object. • Comprehensive Coverage: This coverage pays for damages
reliable vehicle insurance policy.
caused to your car by other factors like fire, theft, or animals.
What is your business vehicle type? The type and weight of your business vehicle matters. If the vehicle you
Getting your business vehicle insurance policy.
drive is heavier than a normal-sized vehicle, say if it's a trailer or a truck,
Your insurance policy agent may ask if you own or rent your business
you might require a business vehicle insurance policy.
vehicle, who drives the vehicle, and how you use your vehicle for your business. Your answers to these questions will determine the kind of coverage you need.
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In Conclusion It is important to bear in mind that not all business vehicle insurance policies are the same. Vehicle insurance coverage has a limit, and this limit is the maximum amount your insurer is willing to pay for a covered claim. Spend your time discussing your specific needs with a potential insurance policy professional. This will ensure the coverage you get is the correct choice in the event of an accident.
HOW TO TELL WHETHER YOUR BUSINESS NEEDS
COMMERCIAL VEHICLE INSURANCE FORWARDER magazine
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T
he Greater Bay Area (“GBA”) and Asia Pacific (“APAC”)
1 Government support
are two of the most popular terms the business world has
CW and Hewlett Rand work alongside InvestHK, a governmental
been buzzing about in the past few years. Many overseas
organisation, that promotes inbound foreign direct investment and supports
corporations choose Hong Kong as their springboard and gateway for
entrepreneurs who wish to enter the Hong Kong market. In 2013, InvestHK
starting businesses in Mainland China and APAC. So why is Hong Kong
launched the StartmeupHK division to brand the city as the top destination
a great start-up centre for GBA and APAC and how do CW CPA and
for entrepreneurship and innovation. For instance, Create Hong Kong is
Hewlett Rand assist companies to expand into these markets?
introduced in 2009 to promote and encourage the development of the city’s creative sector and international trade development.
Hong Kong’s super connector business environment
2 Financial Connectivity
Known as the international financial APAC hub, Hong Kong offers a
Entrepreneurs can obtain access to various public and private funding
stable and efficient business environment, equipped with modern and
and venture capital when deciding to establish start-ups. StartmeupHK
sophisticated infrastructure, telecommunications, and a well-established
offers a multitude of start-up recourses such as collaboration,
legal and administrative foundation.
investment, and mentorship programmes provided by angel investors, venture capitalists and corporate venture capital (CVC). Further on, the
With an open economy, start-ups can trade freely with minimal
Hong Kong government also initiated the Dedicated Fund on Branding,
government intervention. Hong Kong start-ups also enjoy low tax rates
Upgrading and Domestic Sales (BUD Fund) in 2012, which the funding
and a mature banking system, offering a full range of financial services. As
is now expanded to start-ups and match start-up or SME funding on a
of March 2021, Hong Kong is now home to over 160 licensed banks, and
50/50 matching basis for both the Mainland China Programme and the
around 40 overseas banks have established local representative offices
new ASEAN Programme. CW and Hewlett Rand support start-up soft
in Hong Kong. This makes Hong Kong hugely attractive to multinational
landing support with joined up accounting and consultancy services to
firms that expanding into the GBA and APAC region.
make your market entry successful.
Hong Kong’s Start-up Environment
3 Highly Skilled Talents
Hong Kong is a gateway for start-ups to tap into the APAC market with
With a leading education system, Hong Kong has nurtured a diverse pool
a wealth of support from respected professional services partner, like
of highly killed talent. According to the QS World University Rankings
CW and Hewlett Rand, coupled with excellent government support for
2020, 5 local universities in Hong Kong are ranked as the world’s top-100
market entry, capital and funding support, and a diverse pool of highly
universities. Many local institutes and universities also offer a range of
skilled talents, with an innovative entrepreneurial ecosystem.
talent programmes to groom the younger generation in taking over the knowledge society. For instance, the Hong Kong University of Science and Technology (HKUST) has formed a strategic partnership with Huawei Technologies (Huawei) to promote high impact research and strengthen
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Further information can be found at cwhkcpa.com or HewlettRand.com (please quote ‘FORWARDER’)
the University’s academic talent. The Hong Kong Monetary Authority
All in all, with more government incentives and construction projects,
(HKMA) has also co-organised a Banking Talent Programme to nurture
Hong Kong offers a mature and well-founded gateway for the
young banking talents. There is an abundance of ambitious and motivated
convergence of local and international talents and the expansion of
local talent that drives continued business and entrepreneurial ecosystems
enterprises into and out of the region. Moreover, Hong Kong’s history
in all sectors, including the import and export freight market.
and infrastructure set Hong Kong-based businesses and talents apart with their more international nature contrasting to other GBA cities.
Why is Hong Kong a great start-up centre for GBA and APAC? Hong Kong’s image as the international business hub has been longestablished. Being rated as the world’s 5th most competitive economy in 2020 by the Institute of Management Development (IMD), the city’s open economy is recognised by firms worldwide without any people or business barriers. Together with world-class universities, institutes of research excellence, and numerous government-sponsored startup programmes and incubators, Hong Kong’s international position and open business climate not only distinguishes the city with various competitive advantages as the desirable business destination but also a fantastic start-up centre for corporations that wish to enter GBA and APAC regions and to attract and attain top talents. Encompassing nine mainland cities and the two special administrative regions, Hong Kong plays a unique role in the GBA region as the leading finance and trade centre. The city acts as a bridge between Mainland China and the global community. Creating the 'quality living circle' in the GBA also takes a vital role in attracting talents. Apart from providing housing and healthcare services, the area also equips with sports and recreation facilities, as well as tourism and culture. The establishment
The GBA offers a vast and real business opportunity for Hong Kong-
HONG KONG based start-ups to build connections in Mainland China to realise one’s dreams and ambitions in the region.
THE PERFECT GATEWAY TO THE GREATER BAY AREA & ASIA PACIFIC
of new transport infrastructures, such as the Guangzhou-ShenzhenHong Kong Express Rail Link and Hong Kong-Zhuhai-Macau Bridge, help reduce travelling times dramatically within GBA cities, creating more cooperation and partnership opportunities. I N T E R N AT I O N A L
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here are many components involved when it comes to construction management. One of the most important parts of delivering a successful construction project is the logistics.
Keeping your construction logistics in line is a vital practice in getting your supplies where they need to be, on time, so that sites are clear and operations are performed swiftly. In particular, construction logistics plays a crucial part in the storage and movement of heavy bulk goods, allowing projects to be executed efficiently and safely from start to finish. If you’ve never considered construction logistics before, then it’s important to understand exactly how the solution can benefit your business so you can make the best decision for your project. Whether it’s a small or complex job, knowing the logistics you need is essential for planning procedures and for completing each stage of the process in record time. In this article we’re going to be providing the ultimate construction logistics guide which will include all the details you need to know about how it fully works and why it’s effective for keeping supply chains moving fast!
What is construction logistics? The term ‘construction logistics’ refers to the storage and movement of material supplies needed for completing a construction project. The logistics procedure involves the handling and collection of goods as well as storage and onsite delivery to help clear supply chains and improve the safety of items. Sending your freight through construction logistics means everything is fully covered, from sorting and packaging of materials, full warehousing, risk assessment and waste management. All goods are collected in a consolidation centre where materials can be shipped on a ‘just in time’ basis to make sure the site isn’t overloaded with materials. By protecting the goods required for your project, it reduces the risk of missing a delivery window or delaying a job which could lose your business money. No matter if your consignments are arriving via road, rail or ship, it’s crucial that the right construction logistics operations are carried out. Preparing a full logistics strategy ensures material stock levels are maintained and sites are kept safe which reduces the risk of goods getting damaged. So this helps with cutting down costs and saving time for focusing on other aspects of a project.
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How does construction logistics work? When it comes to using construction logistics, the first stage involves risk assessment
What are the main types of construction logistics activities?
and planning. This focuses on creating a full construction logistics strategy, which
Logistics in construction involves many different activities which are
is implemented to help control the supply chain materials and improve their
important for the safety of resources and smooth delivery of consignments.
distribution. This outlines the project timeline and inventory of materials and is a useful technique for making sure workforces have the right equipment at
Here are the main groups of construction logistics activities to be prepared with:
the right location and on time, so that there are no delays in the operation.
• Planning and assessment
• Order fulfilment
The next phase includes the collection and handling of goods so that they can
• Supplies sourcing
• Onsite and offsite delivery
be rolled out to where they're needed most. To make the whole process even
• Production scheduling
• Construction freight handling
quicker, freight forwarders can store consignments prior to distribution so
• Sorting and packaging
• Waste control
that supplies are ready on time and easy to locate when required. This also
• Warehousing
tools which will be needed. From planning to completion, construction logistics
ensures supplies are available in close proximity and saves the need for on-site storage space. Finally, once the supplies are needed, the materials are then
In addition to the above project solutions, another part of construction
carefully sorted and packed ready to be transported to the correct location.
management that can be used is Construction Consolidation Centres
All items are highly protected throughout transit and moved as safely as possible
(CCC). These locations are close to construction sites, which store
to ensure they arrive onsite undamaged. By getting all items delivered at the
consignments prior to delivery. So they are collected and dropped off to
same time, this helps to reduce road congestion and mileage costs. Another
site only when required. This reduces the amount of equipment on site
useful part of construction logistics is that it removes excess materials off site
to make moving around easier and means materials are available close by.
and clears any left waste to keep areas clean for the workforce. Allowing the construction team to speed up the project and increase the level of workflow.
Hopefully by discovering the reasons for choosing construction logistics, you’ll be able to integrate them with your next project and ensure a
Who needs construction logistics?
quicker turnaround! No matter your construction needs, construction
If you’re a project planner, developer or construction manager, full logistics
logistics is vital for managing your project effectively. In addition to clearing
should be considered to ensure all activities can be delivered efficiently and
your supply chains of any obstacles, it also helps to keep procedures
on-schedule. In particular, having an effective construction logistics system
running smoothly. So, why not streamline your construction project with
has a positive impact on time and cost, which is imperative for meeting
logistics solutions and properly coordinate your supply chain?
business objectives and controlling supply chains. No matter what building project you need to deliver, implementing an in-depth construction logistics
Charlotte Blackmore, Contributing Writer
plan is helpful with promoting improved productivity, maximises flexibility and boosts the level of safety for workforces to carry out their activities.
THE ULTIMATE
CONSTRUCTION LOGISTICS GUIDE FORWARDER magazine
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INDUSTRY SERVICES F.Y.I.
Building apps for the freight industry Get in touch with the team today... +44 (0)1454 628 777
hello@freightapp.design
FreightApp.design
F R E I G H T
Are you planning to buy or sell a freight forwarding company? +44 (0)1454 628771 • enquiries@freightmergers.com
UK | USA | Middle East |
Strategic recruitment for the freight industry +44 (0)1454 275 932 headfordgroup.com
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Call us on 01733 261131 Email us at headoffice@rha.uk.net
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RECRUITMENT & TRAINING Organisations and bodies that provide and train staff for the freight and logistics industries. Related topics Certification Organic growth Safety awareness
Sponsored by
116 116 FORWARDER magazine
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12 MAY 2021
LOGISTICS UK LAUNCHES
TRAINING COURSE FOR VAN DRIVERS
L
ogistics UK, the business group representing the logistics
All van drivers are legally responsible for the road-worthiness of the
industry, has today (01 July 2021) announced the launch of a
vehicle they operate; along with their employer, they would be liable for
brand-new eLearning course, Van Driver Safety Training with the
prosecution if found to be operating a defective van. It is vital that anyone
aim of ensuring the four million vans currently on the UK’s roads are being
driving a van – whether using it to carry tools, equipment and materials,
driven safely, efficiently and in compliance with government legislation.
deliver goods, or to transport others – is aware of this responsibility and takes every possible step to ensure they are operating their vehicle
The fully online course – launched officially at the Innovation and
safely and legally. Logistics UK’s brand-new virtual eLearning course, Van
Technology in Transport Hub - ITT Hub at Farnborough International
Driver Safety Training provides van drivers with the toolkit they need
Exhibition & Conference Centre – is available to Logistics UK members
to ensure they keep themselves and other road users safe throughout
and non-members alike. The course provides van drivers with a
their working days; we are thrilled to launch this service.
comprehensive overview on how to operate a van safely, ranging from
David Jordan, Deputy Operations Director of Services, Logistics UK
driver fatigue and the rules of the road, defensive driving to vehicle roadworthiness, and explains how to identify and report possible vehicle
The course is available to purchase for £9.95 per use for Van Excellence
defects. The modules within the course also cover the importance of
Accredited Operators, £12.95 per use for members of Logistics UK and
appreciating the powers of enforcement authorities, and advice on fuel
£17.95 per use for non-members. For more information, and to sign up,
efficiency and safe loading.
please visit http://www.logistics.org.uk/vdst
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RECRUITMENT & TRAINING NEWS
PATHWAY TO EXCELLENCE 1 JUNE 2021
FOR PALL-EX EMPLOYEES
P
all-Ex Group has invested in its future leaders, as the logistics
The programme will now be a feature of Pall-Ex Group’s business
giant launches a management degree programme in partnership
strategy moving forward, with new places available each year, as the
with University Centre Quayside. An initiative which has
company continues along its pathway to excellence.
seen the business invest over £200,000, the programme has seen 10 members of staff from across the Pall-Ex Group of Companies selected
Barry Byers, Managing Director – UK Business Units at Pall-Ex
to complete the three year course. Having advertised the role to all staff
Group initiated the process of implementing the course, and has
from both its pallet networks, Pall-Ex and Fortec, as well as the four
been the driving force behind its implementation. He comments:
Owned Operations throughout the UK, candidates were interviewed
I have always appreciated the importance of nurturing talent within
and selected by Pall-Ex Group senior management.
a business, retaining those people and helping them become leaders. The opportunity we have been able to provide for this group of people
The UCQ Chartered Manager Degree Apprenticeship (CMDA) combines
signifies Pall-Ex Group’s commitment to supporting its staff. By ensuring
a BA (Hons) Professional Management degree (validated by The Open
we are continually providing opportunities for development, we are
University) with the CMI Level 5 Diploma in Management and Leadership.
securing the future success of our business.
The skills and knowledge acquired by those on the course will help them to develop further in their current roles and allow them to take on
Kevin Buchanan, Pall-Ex Group CEO, continues to explain why the
more senior roles in years to come. Of course, this will also benefit
decision was taken to provide this opportunity for staff across the
Pall-Ex Group, as talent is nurtured within to support the business as it
business. Echoing Barry’s comments, he said:
continually strives to deliver excellence across all areas of its operation.
our most important asset is our people. Their skills and abilities are a
We recognise that
fantastic resource which we want to nurture as this will only benefit Staff from a variety of business roles have been selected to enrol on the course
both the company and the individuals. We want people to be able to
to ensure that the talent in all areas of the business has the opportunity to
join our organisation at any level and know that their achievements
shine. Ellie Harman, who recently completed her apprenticeship with Pall-
when working in the Group are only limited by their own ambitions and
Ex, is a Customer Service Administrator and James Barston, a Business
efforts. Developing our talent from within will only make us an even
Development Manager with Pall-Ex Group, are just two of the staff members
stronger business. This significant investment which Pall-Ex Group has
on the course. The other successful applicants were Joe Murfitt, Central
made highlights our commitment to achieving excellence now and, in
Hub Operations Manager; Samantha Newton, International Operations
the years to come, as we aim to become the leading palletised freight
Manager; Stuart White, General Manager – Operations at Fortec; Lauren
distribution network in Europe and beyond and become the employer
Pullin, Corporate Commercial Analyst; Adrian Craven, Member Support
of choice. The people working hard to complete this course and those
Co-ordinator; Laura Brown, Network Compliance Manager and Nick Antill-
who follow in their footsteps will be at the forefront of ensuring we
Holmes, also a Network Compliance Manager.
achieve this objective.
Chris Churchill was the final successful candidate, based at Pall-Ex’s
Pall-Ex Group continues to invest in its future, with new appointments
Owned Operation, Shears Bros (Transport) Ltd, he is Network Manager
in recent months further strengthening its position in the logistics
at the Bournemouth based business.
sector. The Group has seen its shareholder membership grow in the last 12 months, as its unique offering proves to be a success.
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R
ecent efforts in the Asia-Pacific region (APAC) have resulted
GEODIS in APAC is on a journey of growth through transformation.
in Investors in People (IIP) accreditation in 12 locations in
In an ever-rapid changing environment, embracing innovation and being
which GEODIS operates. Based on the concept of sustainable
flexible in operating as a team and as a region will be key in increasing
high performance through people, the IIP certification, an international
GEODIS’ market share and relevance. Programs such as the recently
standard for people management, confirms GEODIS' commitment to
launched ‘Manage!’ supports leaders through training and is an example
caring for and developing its people.
of how GEODIS is investing in its people and their readiness to meet the challenges of a fast-growing team. In addition, GEODIS continues
GEODIS has seen its activities accredited in Australia, Bangladesh,
to enable career progression for all staff through detailed development
China, Hong Kong, India, New Zealand, Indonesia, Malaysia, Singapore,
plans for individuals at all levels. The aim is to attract younger people
Taiwan, Thailand and Vietnam.
and retain talented performers with the excitement of a logistics career at the precipice of change, while providing them the job stability of
With a detailed structure of nine key indicators, the criteria of which
belonging to a global organization.
have been developed over 30 years, IIP accreditation is recognized in 66
Onno Boots, Regional President & CEO, Asia Pacific, GEODIS
countries around the world. Companies must achieve proven set levels of performance in three well-defined areas of personnel management:
Some other examples of what GEODIS has been carrying out
Leading, Supporting and Improving.
to achieve the IIP accolades include:
The IIP key indicators of performance are very much aligned with our
• Setting up of Employee Engagement Focus groups to review
own seven corporate ‘Golden Rules’ and seven ‘Leadership Principles.'
results, identify root causes and propose recommendations,
Leading and inspiring our people by engaging and empowering them to take
corresponds to one of the nine IIP key indicators labelled
ownership of the performance is critical. In addition, each and everyone’s
Empowering and involving people.
abilities are actively developed, allowing our people to realize their potential, creating a culture that encourages innovation and continuous
• The cross-department job rotation schemes in various ASEAN
improvement to drive sustainable success. We consider IIP accreditation as
countries is an initiative that is in line with the IIP indicator
an independent measure confirming the success of our guiding principles.
entitled Structuring work within the ‘Support’ sector.
Anne Tan, Head of Human Resources, APAC for GEODIS • All GEODIS’ teams in APAC employ the Lean Six Sigma (LSS) Having a clear and compelling ambition is seen as central to achieving and
Green Belt approach and EES planning processes,
sustaining accreditation. GEODIS’ strategic plan, Ambition 2023, is backed
actions that conform with the IIP Indicator
by a structured Transformation Program, in place since 2019. This program
Delivering continuous improvement.
is led and sponsored by the APAC Board members and provides a blueprint for the different functional and commercial areas in the company to develop and grow within 5 years to meet its accelerated growth objectives.
25 JUNE 2021
GEODIS ACHIEVES
INVESTORS IN PEOPLE ACCREDITATION ACROSS ASIA PACIFIC FORWARDER magazine
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RECRUITMENT & TRAINING NEWS 21 JUNE 2021
SEASONAL VISAS & FUNDED TRAINING
VITAL TO EASING SKILLS SHORTAGE SAYS LOGISTICS UK
W
ith more than 45,000 HGV driver tests outstanding
DVSA estimates that it can undertake 118,000 HGV driver tests in the
at DVSA as a result of the COVID-19 lockdowns,
remainder of 2021, but it will take months to catch up on the existing
Logistics UK is today pressing government to introduce
backlog of outstanding examinations. And, as Mr Wells explains, the
a seasonal visa for European HGV drivers to protect the nation’s supply
industry also needs a boost from government to speed along the number
chain while the organisation catches up with this backlog.
of new recruits entering the market.
During the COVID-19 pandemic, understandably, all driving tests were
Even before the loss of our EU workers, logistics was suffering from
suspended, leaving a huge backlog of potential drivers wishing to enter the
a chronic shortage of drivers. It takes time and money to train new
logistics industry. At the same time, 79,000 European logistics workers
recruits to be ready to enter our highly regulated industry, but with
returned to their home countries – and this, combined with an existing
many people suffering the effects of the current economic downturn,
shortage of HGV drivers more than 76,000 individuals[1] has meant that
this cost can be prohibitive. We need government to prioritise the
haulage firms are now struggling to recruit new drivers – a problem which
implementation of funded training to open the industry up to as many
will be exacerbated by Summer holidays for those who have worked so
people as possible, to counteract the long term recruitment issues
tirelessly throughout the pandemic. The government recently granted
which logistics has faced for many years, and attract a new generation
temporary visa status for agricultural workers to ensure that important
of drivers and other employees to the sector as older personnel retire
crops are picked and made available for UK consumers. But without
and leave the industry.
temporary visa status for the drivers to move this food to where it is needed, the supply chain will break down at the first hurdle. The two sectors work hand in hand and should be treated in the same way. Our members urgently need drivers to be available now while DVSA catches up with the backlog of outstanding driving tests: without this temporary cover, there is a very real risk to the availability of the food and other vital items on which we rely during the Summer months. David Wells, Chief Executive, Logistics UK
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G
EODIS is launching 'Manage!', a programme designed to
People are at the heart of our business. This new
support its 8,000 managers around the world. Built around
programme is based on the 7 GEODIS Leadership Principles
the company's 7 Leadership Principles, it aims to strengthen
which define our Group’s expectations of its leaders. It aims
their skills and leadership through a 14-week programme. This will be key
to develop the skills of our teams while sharing a common
to stimulating commitment and creativity in their teams and partners, to
corporate culture, regardless of geographical location.
achieve the goals of GEODIS’ 'Ambition 2023' strategic plan.
Mario Ceccon, Executive Vice President Group Human Resources,
In a pandemic context marked by a disruption of norms and traditional
GEODIS
benchmarks, management is even more essential today. To lead our market, the quality of our managers and the commitment of our teams
The 7 GEODIS leadership principles:
are crucial. This new programme aims to ensure that our leaders have all the attributes to support their employees and encourage them to
• Be a Strategy Ambassador
remain agile and in tune with what is happening in the world.
• Debate. Decide. Align.
Marie-Christine Lombard, CEO, GEODIS
• Drive results • Duty to communicate
The Manage! programme includes six training modules, including a
• Engage and empower people
total of 24 hours of group sessions, combined with online resources
• Own the All
and personal assignments. It addresses decision-making, performance
• Walk the talk
management, communication and feedback, through modules such as 'developing your emotional intelligence' and 'collaborating and coming together in decision-making.' 9 JUNE 2021
GEODIS CREATES NEW
GLOBAL MANAGEMENT TRAINING PROGRAMME FORWARDER magazine
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RECRUITMENT & TRAINING EXPERTS
E
mployee health and safety has taken on a new focus and
With climate disasters raging all the time, causing massive winter storms
meaning in the wake of COVID-19. For owners and managers
in Texas and blistering heat waves across the western United States,
in the freight and warehousing industries, it's more important
your multifaceted safety approach must prepare workers with the PPE,
than ever to instill consistent safety practices that offer employees the sense that their workplace does everything it can to keep them safe. Creating a culture and environment of safety means taking on a multifaceted approach towards employee well-being. From ongoing training to engaging employees with the tech and strategies they need to make the job safer, here's how you can create a comprehensive safety strategy.
1
shelter, and procedures they need to stay safe and healthy.
3
Hazard communication To promote greater safety standards in real-time, you need methods in place for effective hazard communication. By
communicating the presence of workplace hazards, you maintain a safer environment and promote greater alertness across your workforce.
Training
Fortunately, workplace hazard communication can be made simpler
Every multi-faceted safety approach should begin with training.
and more effective with the help of modern technology. Internet of
Safety training is too important to neglect, and ongoing training
Things (IoT) sensors and monitors fed to a comprehensive Safety
in procedures like forklift operation has been shown to increase the
Management System (SMS) can all help safety managers monitor safety
safety and productivity of a workplace. By expanding the safety training
concerns in real-time.
available to employees and consistently offering refresher courses, you can improve your overall safety outcomes.
These tools, in combination with industry standards, can streamline your approach to hazard communication. Ensure you maintain the proper
The Occupational Safety and Health Administration (OSHA) safety
labeling and signage, employee training, and accessibility considerations,
requirements dictate that workers must complete a range of training
then apply modern tech for greater success.
modules every year. Complying with these standards means exposing employees to information that covers every topic from asbestos to respiratory protection. But you shouldn't just be satisfied with the bare minimum.
4
Risk analysis No multifaceted approach to employee safety will be complete without comprehensive and ongoing risk analysis.
Unfortunately, accidents can take a wide variety of forms and if you're
By consistently reassessing your training endeavors and opening them up to employee feedback, you can create more effective training programs
not considering everything from biological and chemical hazards to ergonomic concerns, your safety approach will be incomplete.
that your employees find directly applicable.
2
Conducting a thorough risk analysis means considering every potential
Environmental awareness
avenue for concern and ensuring that employees are protected properly.
Next, your safety approach needs to develop a strict focus on
For example, the CDC reports that 2,000 workers sustain an eye
environmental awareness. This doesn't just mean the impacts
injury every day and yet many safety managers may fail to recognize
that your business processes have on the environment but the effects
the potential for eye-related accidents in any industrial environment.
of the environment on the safety of your workers. From shifting dust particles to chemical spills, make a point to address
For example, the main risks of working outdoors in the winter include falls, frostbite, and hypothermia. To mitigate these risks, you need to have a plan in place for addressing any type of environmental hazard that may come your way.
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ISSUE65
every possible hazard.
5
Employee engagement
Securing safety with a multi-faceted approach
Finally, a truly multi-faceted safety approach is one that
By following these strategies, you can implement and manage a multi-
actively engages your entire workforce. As just about anyone
faceted approach to employee safety that both involves workers and
may tell you, intermittent safety training can be tedious. To keep
improves safety outcomes through technology. As the world reels still
employees focused and learning, they need to be involved in a dialogue
from the effects of the COVID-19 pandemic and the safety concerns it
and have room to address the concerns that they see on the job.
brought with it, engaging your workforce in a multi-faceted approach will help keep your efforts safe, your supply chain strong, and your
Streamline your safety approach with an open forum for safety
business more productive.
suggestions and concerns. Your intermittent training and new safety standards should all include gathering employee feedback. Then, create
Assess your operations now to explore where these tips can help you
a procedure for inviting employee suggestions and follow-up accident
cultivate a safer workplace.
reporting with incentives. Indiana Lee, Contributing Writer By building in incentives to your accident reporting standards, you can maintain greater levels of accountability. However, this must be tailored to the workforce to avoid under-reporting. Individual rewards like cash or time-off incentives are often the most effective. Developing this program is another place employee engagement is vital, since you'll need incentives that employees will actually want to work towards.
TAKING A MULTI-FACETED APPROACH TO
KEEPING EMPLOYEES SAFE FORWARDER magazine
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RECRUITMENT & TRAINING EXPERTS
M
any incidents involving the transport of dangerous goods
The other Amendment 40-20 courses are tailored to different job
both at sea and ashore can be attributed to a poor
functions involved in dangerous goods movement such as booking office
understanding of IMDG Code provisions. Incorrect
staff, consignors, packers and cargo handlers, ship loaders and ship
documentation, packaging, segregation, stowage within the container
operators. An advanced eLearning course is available for dangerous goods
and on board ship and many other common errors put lives, property
safety advisers, and a refresher course for those who need to update their
and the environment at risk. An increasing number of containership
training to Amdt 40-20, either previous classroom or online students.
incidents are being caused by poorly stowed, undeclared or misdeclared dangerous cargoes.
Exis also offers SCORM content packages developed to the SCORM 1.2 standard for import into SCORM-compliant learning management systems.
Why do forwarders need training? IMDG Code training has been mandatory for all shore-side staff
IMDG Code eLearning is a Certified Det Norske Veritas Learning
involved in dangerous goods transport since 2010. The requirements
Programme and is approved by several competent authorities around the
for training can be found in Chapter 1.3 of the IMDG Code, produced
world. The courses have been used by six of the ten largest container
by the International Maritime Organization, which is the rule book for
shipping lines as part of their global training programmes as well as by many
shipping dangerous goods by sea. Forwarders are a key link in the sea
other companies active in the maritime transport chain.
transport chain. Even if forwarders do not set out to include dangerous goods handling as part of their business model they may inadvertently
IMDG Code eLearning is sponsored by leading transport and logistics
handle DG unknowingly because the shipment includes substances that
insurer, TT Club, and supported by the International Container Handling
have been misdeclared or undeclared by the shipper. Establishing a
Association (ICHCA).
compliant DG training programme can help staff to recognise dangerous substances, understand package marking/labelling requirements
Benefits of IMDG Code eLearning
and segregation/stowage within a container and be compliant when
eLearning offers trainees the flexibility to login into their course from a
completing the required documentation.
PC, laptop or tablet and learn at their own pace either at their place of work or at home. Training and assessment is 100% online and there is a
What is IMDG Code eLearning?
course completion certificate which can be kept as a record of training
IMDG Code eLearning was developed to meet the need of training
and presented to the competent authority if required.
large numbers of shore side staff, and has been updated at each new Amendment since it was launched. IMDG Code Amendment 40-20,
Courses can be added to a free eLearning administrator system to allow
on which the new courses are based, can be used throughout 2021
designated people in the organisation to set up students, assign pass
voluntarily, becomes mandatory on 1 June 2022 and will be in force
marks and monitor progress. This delivers consistent training standards
until 31 December 2023.
across operations on either a local, regional or global basis and is especially relevant to corporate
The IMDG Code Consignor/Freight Forwarder course is online IMDG
quality assurance programmes.
training tailored to personnel with a management, supervisory and/ or safety compliance role for a company involved in dangerous goods
The courses also help Exis
consignment operations, for example, shipping or freight forwarding.
customers understand how to use tools like Hazcheck Online to check containerised DG shipments against the IMDG Code as part of their day to day operations.
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O N L I N E T R A I N I N G F O R T R A N S P O R T R E G U L AT O R Y C O M P L I A N C E
IMDG CODE E-LEARNING Mandatoryin training for shore-side staff Developed collaboration with IMO
Exis Technologies has been a global leader in IT systems for the transport of DG by sea and eLearning courses for the transport industry for nearly 35 years. Since April 2018 Exis has been part
Train at home or at work with our range ensure the Safety of Life and Cargo at Sea. of NEW Amendment Visit existec.com/imdg-elearning4020 40-20 e-learning for more information, a free trial and to buy! courses
of the New-York based National Cargo Bureau
COURSES
(NCB). Together their not for profit mission is to
• Dangerous Goods Transport General Awareness (available in
Our IMDG Code e-learning courses have been used to train staff globally since 2010 when IMDG Code training became mandatory. They deliver costeffective compliance for all shore side sectors involved in the handling and transport of dangerous goods by sea. Used by 6 of the top 10 container lines.
English and Spanish)
• • • • • •
IMDG Code Standard IMDG Code Consignor/Freight Forwarder IMDG Code Packer/Cargo Handler IMDG Code Ship Loader IMDG Code Ship Operator IMDG Code Refresher
EXIS TECHNOLOGIES LAUNCHES
The courses can be purchased with two additional modules, 49 CFR and ADR, which look at the additional requirements in those regulations when shipping under IMDG Code provisions.
BENEFITS
AMDT. 40-20 IMDG CODE eLEARNING
COMPLIANCE: Meets the mandatory training requirements in the IMDG Code. Courses are produced by dangerous goods transport specialists. FLEXIBLE LEARNING: Courses are suitable for any number of students from individual training to large global training programmes. They are taken online at the student’s own pace or to a timetable set by management. Courses are open book and include hyperlinks in the course to help with your training experience. COURSE MANAGEMENT: Administrator function to monitor and manage any number of students. CERTIFICATE: Tests at the end of each element ensure understanding of learning topics, final course completion certificate. Verified option available. FORWARDER magazine
ISSUE65
Visit www.existec.com/imdg-elearning4020 for more information and to buy!
125
RECRUITMENT & TRAINING APPOINTMENTS WELCOMING TO
WERNER DETTENTHALER
GEBRÜDER WEISS
IN THE POSITION OF
REGIONAL MANAGER LAND TRANSPORT GERMANY
W
erner Dettenthaler (54) will take over
About Gebrüder Weiss
as Regional Manager Germany in the
With more than 7,400 employees, 170 company-
Land Transport area at Gebrüder Weiss
owned locations and an annual turnover of 1.77
from July 1, 2021.
Werner Dettenthaler is an expert
billion euros (2020), Gebrüder Weiss ranks among
in the transport and logistics business who, by joining
Europe's leading transport and logistics companies.
us, will help in efforts to implement our growth targets
In addition to its core business of land transport, air
in Germany with his outstanding industry know-how,
& sea freight, and logistics, the company operates a
says Jürgen Bauer, member of the Gebrüder Weiss
number of highly specialized industry solutions and
Management Board. He succeeds the long-time Gebrüder
subsidiaries under the umbrella of Gebrüder Weiss
Weiss Manager Anton Hagg, who passed away last year.
Holding AG, based in Lauterach (Austria) – including
Native to the German region of Franconia, he brings to the
the logistics consultancy firm x|vise, tectraxx (industry
position more than 30 years of professional experience in
specialist for hi-tech businesses), dicall (communications
leading positions with well-known transport companies.
solutions, market research, training), Rail Cargo (railway
Most recently, Werner Dettenthaler worked in the
transports), and the Gebrüder Weiss parcel service
management of an internationally active group.
GWP, co-shareholder of the Austrian company DPD. This bundling of services allows the corporate group
Gebrüder Weiss has a well-developed network of own
to respond to customer needs quickly and flexibly.
land transport locations in southern Germany – from
Today, having implemented a variety of environmental,
Esslingen, Aldingen, Lindau, Memmingen, Nuremberg
economic and social initiatives, the family-run company
to Passau. In addition to groupage freight and direct
with a 500-year history is also considered a pioneer in
transports by truck, the service provider also organizes
sustainable business practices.
rail transports and develops individual logistics solutions for its customers, with some 100,000 square meters of warehouse and freight handling space being available for this purpose. Gebrüder Weiss employs a total of 740 people in land transport in Germany.
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ISSUE65
WELCOMING TO
RACHEL MORLEY & CHARLES HOGG
BIFA
IN THE POSITION OF
NATIONAL CHAIR & VICE-CHAIR
U
K freight association elects new national chair
Stubbings becomes Immediate Past Chair for a two-
and vice-chair. Rachel Morley has succeeded
year term, and Sir Peter Bottomley, MP, remains as
John Stubbings as the elected National Chair
BIFA president.
of BIFA – the British International Freight Association – for a two-year period.
In welcoming Rachel and Charles into their new roles, I wish to express my appreciation for the contribution
Morley, Regional Manager Western Europe at BIFA
made by John Stubbings over many years; and pleasure
member company, OIA Global, who has been Vice-Chair
that Sir Peter has agreed to continue in office. Rachel
for the past two years, was appointed a director of BIFA
and Charles’ wide-ranging experience and senior roles
in 2017 and chairs the trade association’s Midlands region.
in successful freight forwarding companies will ensure that BIFA and its members will benefit greatly from
Alongside Morley will be Charles Hogg, Commercial
these new appointments.
Director of Unsworth Global Logistics, who has been
Robert Keen, Director General. BIFA
elected as Vice-Chair. Hogg is currently Chair of BIFA’s Maritime, Road and Rail Policy Group.
WELCOMING TO
DAVID SHEPHERD The bolstering of the IAG Cargo executive team, reflects the
IAG
IN THE POSITION OF
growing importance of cargo within the Group. In 2020 the business
MANAGING DIRECTOR
I
AG Cargo the cargo division of International Airlines Group (IAG)
delivered exceptional results, amid a challenging economic and capacity environment, reporting commercial revenues of €1,306 million over the period from January 1 to December 31 2020, an increase of 18.5 per cent on 2019 at constant currency.
is delighted to announce the appointment of David Shepherd as Managing Director.
As we build on the success of 2020, we are excited to be welcoming David back who brings a wealth of experience. David
David Shepherd, who is joining from Aer Lingus, is well known in the
will lead all aspects of our business in close collaboration with
industry having previously held a variety of leadership roles at IAG
me, in this vital time in aviation. The past year has shown just
Cargo including the positions of Commercial Director and Director
how essential air cargo is for industries around the world and this
of Digital Ventures. Shepherd will report into David Podolsky, who
appointment reflects the importance of cargo in the Group.
will continue in his role as Chief Executive of the business, having
David Podolsky, Chief Executive, IAG Cargo
served in the interim role since April 2021. Shepherd who will be re-joining IAG Cargo on 1 August 2021 said, I am delighted to be returning to IAG Cargo working closely with David and the wider cargo team at this time of unprecedented change as we look to expand and further transform our cargo offering. FORWARDER magazine
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RECRUITMENT & TRAINING APPOINTMENTS WELCOMING TO
JOEY XU
AERO AFRICA
IN THE POSITION OF
DIRECTOR AIRFREIGHT ASIA
A
ero Africa, the Hong Kong based air cargo
Aero Africa Southern Africa is pleased to announce the
management group, has welcomed two new
appointment of Gary Tobias as Regional Operations
specialists to its management team in China
Manager. Gary will be responsible for the regional
and Southern Africa.
128
airfreight import and crossborder operations of Aero Africa. Gary started fresh in the wholesale industry
Aero Africa Asia is excited to welcome Joey Xu, in the
working at CFR Freight SA (Pty) with airfreight exports
newly-created position of Director Airfreight Asia. Joey will
and airfreight imports. He was soon moved into a Key
be responsible for the overall airfreight development of the
Accounts role at CFR where he oversaw several of the
group in Asia with focus on procurement with carriers and
most important clients. Thereafter he moved into a route
optimizing our neutral scheduled airfreight consolidations
development role to develop products from Europe
from Asia to Africa. She will also assist our business
and Asia. Subsequently, he was offered an opportunity
development team to promote our African solutions to
to run the Cape Town airfreight operations as the
the Asean freight forwarding and aviation community. Joey
operations supervisor in August 2019. Gary has since
is well accustomed with procedures and has extensive
relocated from Cape Town to Johannesburg where he is
knowledge in the China airfreight market. She has been
now based to assist the regional development of Aero
working with airlines’ key persons for many years and has
Africa. Gary Tobias has obtained a post graduate degree
built excellent relationships. Before joining Aero Africa she
in B.Com Honours Logistics Management and joins Aero
worked as regional air freight manager & head of air freight
Africa after more than 7 years of experience within the
for M&M, On Time Express, and Shipco Transport.
Airfreight Wholesale Industry.
FORWARDER magazine
ISSUE65
WELCOMING TO
LESLEY EWING
CALEDONIAN LOGISTICS
IN THE POSITION OF
DEPOT MANAGER
C
aledonian Logistics has hired Lesley Ewing
Derek Mitchell, Caledonian Logistics’ founder and
as depot manager at Caledonian Logistics’
managing director, added,
operation in Cumbernauld.
Europe has brough uncertainty and widespread change
The UK’s withdrawal from
amongst supply chains and it’s certainly a challenging time
Lesley, who lives in Carnbroe, North Lanarkshire, is
for many logistics companies. I’m pleased to say that the
responsible for the efficient running of the depot, ensuring
wealth of knowledge and experience here at Caledonian
all legal and compliance obligations are met, taking charge
meant we were in the best possible shape once we left
for the maintenance of vehicles and equipment, workload
the EU and with Lesley’s help, we’ve delivered a ‘business
planning for the 22-person team, as well as overseeing
as usual’ service for our customers.
incoming and outbound freight for Palletways, of which Caledonian has been a member for over two decades.
Founded in 1999, Caledonian Logistics has grown significantly over the past two decades from a start-up to
As former co-owner of a small courier company, Lesley
one that now employs more than 130 employees across
and her partner ran a small fleet of vans covering a range
three depots in Aberdeen, Cumbernauld and Inverness.
of contracts from newspaper deliveries for a major
At the time of its launch, the business handled around 600
distributor in Scotland to parcel services, removals, and
pallets per month but now move closer to 13,000. To date,
long distance and airport freight.
it has handled more than two million pallets for Palletways.
Commenting on why she was keen to join Caledonian
Caledonian Logistics is one of over 115 independent
Logistics, Lesley said,
When you turn up to an
transport providers that are part of Imperial’s Palletways
interview to see senior management and the managing
UK network. They benefit from shared expertise and
director weeding a yard, labouring, moving furniture and
resources from within the group to deliver consignments
having a laugh while they’re doing it while still remaining
of palletised freight to market faster and more cost
operational, you know there’s tremendous team spirit
effectively than ever before. The Palletways Group,
there that many companies can only dream of. It’s great
famed for its industry-leading IT developments and
to know the senior management team see such potential
operational systems, comprises 450+ depots and 21
in me and are investing in my development now and
hub operations, through which it provides collection
for the future and I can’t thank them enough for their
and distribution services across 24 European countries,
support and guidance which has made my transition into
including the UK.
this role an easy one. I want to do all I can to improve our operational efficiency across all areas of the business and looking forward, I want to continue on my career journey with Caledonian Logistics and see where it takes me! FORWARDER magazine
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The leading job board RECRUITMENT & TRAINING for the global freight industry
Reimagined. Redesigned. Relaunched.
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ISSUE65
VACANCIES Powered by
WELCOME WELCOMING TO
TO THE TEAM
ROB TUCKEY
HEADFORD USA
IN THE POSITION OF
RECRUITMENT CONSULTANT, FLORIDA A LITTLE ABOUT THE APPOINTMENT About me...
GET IN TOUCH...
Regular gym goer and very keen car enthusiast.
+1 470 481 5364
Hobbies/interests...
rob@headfordgroup.com
Going to the gym and enjoy boxing. Relevant experience/qualifications... Passionate sales consultant with a strong telesales background. Interesting fact... Orlando is home to an entertainment centre with a building constructed upside down.
SUNNY PANESAR
WELCOMING
FORWARDING JOBS TALENT CONSULTANT, NEW YORK & NEW JERSEY, USA A LITTLE ABOUT THE APPOINTMENT
& post office to including a catering business, café and
I am a business-minded individual with good family
bakery and tripled the turnover of the business. I was
morals. Born and bred in London and moved to
a manager for Carphone Warehouse where I still hold
Bristol roughly 17 years ago. I love spicy food and am
records for the most amount of contracts in a day, week
adventurous when it comes to different cuisines. I
and a month. To add the icing to the cake I was part of
enjoy watching movies, Action, Horror, Comedies are
the only store to hit the yearly target 3 years running.
TO
IN THE POSITION OF
my preferred genres. I love reggae music, anything from dancehall, roots, lovers rock, dub. also listen to hip hop R&B soul and jazz and blues. I like to play instruments.
GET IN TOUCH...
I ran the family business for over 11 years. Which we
+1 470 481 5364
grew and expanded from being just a convenience store
rob@headfordgroup.com
FORWARDER FORWARDER magazine magazine
ISSUE65 ISSUE65
131
RECRUITMENT & TRAINING VACANCIES
FEATURED POSITION WHAT WHO
TELESALES EXECUTIVE
FREIGHT SOLUTIONS CONSULTING
WHERE
BRISTOL, UK KEY RESPONSIBILITIES • Making outgoing/incoming customer calls and processing new sales • Following up business leads and actively selling our products • Delivering a consultative selling approach • Maintain sales pipeline and build customer relationships • Display a positive and professional attitude • Up-selling value within our product range • Updates CRM system • Develops product knowledge and services sold • Contributes to the team performance by sharing and implementing best practice ideas
JOB DESCRIPTION Are you looking for an exciting new role, working with like-minded
SKILLS & EXPERIENCE REQUIRED
hungry sales professionals? If your answer is yes, don’t let this amazing
• Previous experience in a fast-paced Telesales role
Telesales Executive opportunity pass you by. Working within a vibrant
• Able to build and develop lasting customer relationships
office, the successful Telesales Executive can expect an excellent working
• Able to work closely within a team and cross-department functions
environment, first-class management support and a clear career path.
• Excellent communication skills • Target-driven
Experience within a similar Telesales role would be preferred, however,
• Always looking to train and develop your skills to help you succeed
with the correct blend of ambition, drive and passion, you will receive all the training needed to be successful!
HOW TO APPLY
WHAT’S ON OFFER?
Please apply in writing with a copy of your CV to
• Competitive Salary (up to £25K) • Excellent commission struc.
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FORWARDER magazine
luke@forwardingjobs.com • Flexible working hours • Company pension • 20 days holiday plus Bank hols
ISSUE65
VACANCIES Powered by
FEATURED POSITION WHAT WHO
MULTIMODAL CLERK
AIR SEA SCOTLAND LTD.
WHERE
GLASGOW, SCOTLAND, UK JOB DESCRIPTION • We’re looking for a multi-modal clerk • Able to complete export and import customs declarations • Covering air, sea and road freight • Ideally two years’ experience • Based at our office next to Glasgow Airport Salary: £20,000–£25,000 per year Job type: full-time, permanent
BENEFITS • Pension scheme to which the company also contributes • Death in service benefit
HOW TO APPLY Please apply on
RECRUITMENT & TRAINING VACANCIES
FEATURED POSITION WHAT WHO
M&A NEW BUSINESS CONSULTANT
F R E I G H T
FREIGHT MERGERS
WHERE
BRISTOL, UK KEY RESPONSIBILITIES • Develop a thorough understanding of our services and company • Hunt for new business daily through a combination of follow up and proactive campaigns • Actively maintain a sales pipeline with documented activity reports • Efficiently manage own time to focus on activities that grow pipeline and revenue. • Conduct research through various media outlets in order
JOB DESCRIPTION
to discover, qualify and offer our services to prospects. • Understanding of key buying signs and have the ability to discuss
We are currently looking to bring on a M&A New Business deal origination consultant to work in the Bristol office. The M&A New Business Consultant should thrive in a fast paced environment and will
high level business details with each client. • Build long-term relationships by consistent and agreed levels of contact over a period of time
be accountable for identifying and qualifying new business opportunities for the sales team. The M&A Business Consultant will enjoy prospecting daily and is skilled at qualifying new client opportunities. They will set-up
SKILLS & EXPERIENCE REQUIRED
appointments for Senior Advisors and will be capable and resourceful in
• Degree or equivalent industry experience
overcoming client queries / objections ahead of an appointment. The M&A
• Ability to successfully prospect and influence over the phone
New Business Consultant will be responsible for introducing our services,
• CRM experience
conducting initial dialogue and confirming a business requirement. As a
• Ability to work in a fast paced, team environment
growing organisation we have a clear and defined career progression plan
• Experience with Microsoft Office suite.
in place for high achieving members of the team. The M&A New Business team builds relationships and business opportunities with senior directors and business owners. The M&A New Business team works with our
HOW TO APPLY
prospective clients to educate them of our services and expertise that
Please apply in writing with a copy of your CV to
can aid them with either the purchase or disposal of a business.
alexander.jones@freightmergers.com
Salary £22,000–£28,000 per year Job types: full-time, permanent
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ISSUE65
VACANCIES Powered by
FEATURED POSITION WHAT WHO
EUROPEAN EXPORT CLERK
EXECUTIVE FREIGHT SERVICES LTD.
WHERE
CHRISTCHURCH, DORSET, UK
JOB DESCRIPTION
Team work
To provide a day-to-day service in all freight processes to our client base
• Proactively support colleagues as dictated by changing work demands
for European Customs Clearance at our Office in Christchurch, Dorset.
Communication
Salary starting at £26,000 per year
• To Share skills and knowledge within your team.
• Successfully network between members of the team
Commercial awareness
KEY ACCOUNTABILITIES Client care
• Respect for confidentiality and integrity of your actions and be able to identify any relevant additional service opportunities within your existing work load you can offer Executive Freight Services Ltd.
• Support customers’ processes to ensure precise and timely arrangements of shipment requests European Export Service delivery • Build strong internal and external relationships to exceed customer’s expectations. • Liaise/co-ordinate with carriers, agents, warehouses and customers
KEY REQUIREMENTS • Financial and numeracy skills including high levels of accuracy • Strong communication skills (verbal and written) • Computer literate / copy typing skills
to arrange clearances, manage queries and follow up discrepancies
• Enthusiastic team player with strong interpersonal skills
in a timely manner.
• Strong organisation / time management skills
• Data entry: processing orders on the internal management system, documentation creation of EAD, arrange T1’s
• Customer / client focused • Self motivated and able to work with the minimum of supervision
• Day-to-day administration: couriering documents, filing
and be able to handle stress and tight deadlines, exceptional customer
• Answering enquiries and effectively resolving complaints
service level and have a drive for success and ambition. Broad knowledge
• Raise invoices and transport documents
of processes of shipping, Export/Import documentation, able to work
Planning
on own initiative or as part of a team, excellent communication skills,
• Organisation of daily workload
happy to help attitude, can work under pressure/deadlines.
CPD • Actively commit to self development • Utilise all your learning resources available • Maintain good working knowledge of systems and continuing updates
HOW TO APPLY Please apply on FORWARDER magazine
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RECRUITMENT & TRAINING VACANCIES
FEATURED POSITION WHAT WHO
PET RELOCATION SPECIALIST
TAILWINGS
WHERE
HEATHROW, LONDON, UK KEY RESPONSIBILITIES Your key responsibility will be to provide an end-to-end service for the customer. This starts from assessing a quote submission and determining the best routing for their pets. Upon acceptance of a quote, you will then be advising the client on how to prepare their pet/s for relocation, including meeting veterinary export (and import) requirements.
OTHER RESPONSIBILITIES WILL INCLUDE • Preparing necessary flight documentation. • Liaising with airlines to determine flight schedules, pricing and bookings. • Adhering to strict service level agreements response times
WHO ARE WE?
to quotes and enquiries. • Working with an internal quotation system.
TailWings Pet Travel is a family run and trusted worldwide pet relocation
• Contribute to meeting and exceeding quote conversion targets.
company based at London Heathrow Airport. We pride ourselves on
• Collecting and processing payments, including raising invoices.
going above and beyond to provide a standard platinum service to all our
• Accurate record and file keeping.
pets and their families – you too could be a part of this.
• Admin-based tasks, including creating and regularly updating internal and external resources, guides and checklists.
We centre entirely around the wellbeing and safety of all the pets that we handle on a daily basis and expect all of our staff to follow this ethos.
• Keeping clients up to date with the status of their pet’s flight departure. • Answering phones.
TailWings is expanding and looking to add another Pet Relocation
• Resolving complaints and escalating where appropriate.
Specialist to their team, in order to assist more families in relocating
• Be able to measure pets, as and when required, to provide
their furry family members.
a correct size crate for transport. • Occasionally collecting pets from a local facility and checking in
Salary £21,600–£27,000 per year Job types: full-time, permanent
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to an airline. • Occasionally picking up documents from an airline and taking to a pre-determined location.
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VACANCIES Powered by
WHAT YOU NEED TO SUCCEED TailWings is looking for someone who is passionate about animals and can use this as their main drive to assist our clients in receiving the best possible service. You must be comfortable in handling pets (mainly cats & dogs) and are able to provide excellent customer service to their owners. Airline/customer service/logistics/sales background is preferable. The successful candidate will be detail-orientated and able to use own initiative as well as having... • Excellent scheduling & logistics skills with a proven track record. • Computer literate and proficient with various office suite programmes, be adaptable to new programmes. • IATA Cargo course at an introductory level or higher (desirable) • UK drivers licence
WHAT DO WE OFFER? • Permanent, full-time • £21,600 - £27,000 per annum • Ongoing training • Company uniform • Birthdays off as paid leave
HOW TO APPLY Please apply on
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RECRUITMENT & TRAINING VACANCIES
TRANSPORT OPERATOR
SALES OPERATOR
Your role
Summary
NOTTINGHAM, UK UNITED KINGDOM £ COMPETITIVE
We are currently recruiting for a Transport Operator to work within our Road Logistics freight division who will be involved with Operation HOPE. They will be responsible for the day to day planning and execution of HOPE activities, including but not limited planning, system administration, communications, status updating and cost accrual. After the initial training this will be 4 on 4 off shifts. This is an initial 12 month contract with a view to being extended.
Your Responsibilities • Constant communication via zoom, telephone and through
NOTTINGHAM UNITED KINGDOM £ COMPETITIVE
To support the Manager and particular sales staff through administrative duties to allow them to focus on new and existing business development. Along with general office admin this will also involve the direct communication with the branches customer base via email and phone, along with the utilisation of Europa software.
Your Responsibilities • Manage a pool of key accounts • Speak with customers on a daily basis, dealing with issues and bookings
messaging devices with drivers and other colleagues • Liaise with drivers on the road over collection and delivery • Record collection/delivery status and discrepancies in systems and escalate where appropriate • Move freight between runs to ensure synergies where possible and stop failures • Liaise with the EMG warehouse and Transport operations where required • Respond to operational and financial KPI’s in order to drive efficiency into the operation
• Receive inbound calls from within the branch's client base
For more information and to apply for this role, please visit forwardingjobs.com
For more information and to apply for this role, please visit forwardingjobs.com
NIGHT WAREHOUSE OPERATIVE SOUTH NORMANTON UNITED KINGDOM £18,700
Overview
Does a full-time, permanent role sound good to you? Would you like to join a business which excels in developing their staff and providing ongoing training and career opportunities? Are you looking to start or develop your career in logistics? If you answered yes to those questions, keep on reading. We are looking for Warehouse Operatives to join our team in South Normanton, working on our multiuser site. You’ll be working 10 hours shifts, Monday to Friday, with your
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and either redirect the call to the relevant employee or, if they are away from the office, deal with their call correctly in order to satisfy the customer’s needs. • This will include taking the details of a quote / calculating a price / using your experience and that of others to conclude a sale price / communicate that to the customer / enter the booking onto our system and provide feedback on the shipments progress to the customer. • Log any activity with the customer onto the CMS system
working hours between 16.00 and 06.00 and some Sundays on-call. Our site is fully COVID compliant with all government recommended measures in place.
The role • You will be picking and assisting in loading and unloading goods • Loading and strapping vehicles • Effective use of MHE with ongoing training available For more information and to apply for this role, please visit forwardingjobs.com
VACANCIES Powered by
HGV CLASS 1 NIGHT DRIVER
ROCHESTER, UK 42 HOURS/WK + OVERTIME, MON–FRI £12.80 PER HOUR
Your role • Making multi drops to secure locations on a nightly basis • You will be a key holder for each location • There is a large amount of manual handling involving cages and larger items so you must be physically fit
Requirements • Full UK driving licence (with C+E entitlement) • No endorsements or more than six penalty points • A valid CPC and digital tacho card For more information and to apply for this role, please visit forwardingjobs.com
LOGISTICS ADMINISTRATOR DERBY UNITED KINGDOM £ COMPETITIVE
Overview
The Logistics Administrator will work with the EuroDirect department of our road logistics teams and support in all Administration duties for the full-load and part-load product. The Logistics Administrator will have to build relationships with all key personnel working within the road logistics operations in the UK.
The role • Obtain details via phone, Zoom or email all truck and trailer numbers for the import & export collection orders and uploaded into the TMS to begin the customs process • Collating and sending relevant information to Shared Service Centre for production of import documents
OPERATIONAL PERFORMANCE & QUALITY MANAGER HOUSTON, US $ COMPETITIVE
Overview
Operational Performance & Quality Manager will action on standardization and continuous improvement activities for the facility. The Operational Performance & Quality Manager will analyze metrics, design, implement, monitor, and evaluate the processes performed in the facility in order to improve efficiency and improve the overall operational performance.
The role • Evaluate processes to identify improvement potential and to ensure continuous improvement of the customerfocused end-to-end process • Ensure process implementation of defined processes • Monitor process performance to identify gaps and to develop corrective measures • Ensure process design of the customer-focused end-to-end process to develop the most suitable processes achieve highest degree of standardization across the entire facility • Develop an optimized end-to-end process flow including optimizing of interfaces and handovers • Main point of contact for operational leaders in regard to operational performance and related initiatives (operational standardization, continuous improvement and operational management systems) • Effectively report operational performance, including actions, results, and initiatives to/from customer, to/from sites • Proactively engage with the leadership team for guidance on the execution of core site activities (site level trainings, KPIs, SOPs, site assessments and reporting). • Advise on best practices and utilized reporting as a means to monitor and reinforce the effectiveness efficiency that labor planning optimization can provide. • Perform regular audits of the standard procedures. For more information and to apply for this role, please visit forwardingjobs.com
For more information and to apply for this role, please visit forwardingjobs.com
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RECRUITMENT & TRAINING VACANCIES
SUPPLY CHAIN OPERATIONS SPECIALIST DEKALB, ILLINOIS, US $ COMPETITIVE
WAREHOUSE WORKER MT. JULIET, TENNESSEE, US $ COMPETITIVE
Overview
Overview
Are you known for exceptional operational support in the supply chain environment? Are you passionate about data integrity and transportation operations? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.
Your role • Develop and provide excellent customer service to internal and external customers at all times; work collaboratively, provide timely communications and instruction and assist with operations as necessary. • Manage documents for accuracy, such as dates, times, location, counts and related information; apply a basic understanding of transportation and service operations. • Update operational/customer transportation data in software systems and applications, such as purchase order and shipping and logistics times, rates, date, and details. • Utilize databases, logs, and other sources to locate and verify information; information is usually more routine and accessible. • Manage forms, labels, billing, invoices and related documents to ensure timely processing. Track orders and information through systems, vendors and related sources, such as arrival, times, confirmation and similar details. • Ensure compliance with company policies and procedures and maintain a safe and effective work environment. • Assist with identifying potential operational or service concerns, notify appropriate co-workers and assist with resolution.
Requirements • High School graduate or GED • Two years of office experience in a logistics or transportation environment
• Basic proficiency in Microsoft Office, Internet, web-based and job specific software applications For more information and to apply for this role, please visit forwardingjobs.com
Are you known for your attention to detail? Do you enjoy working in a team environment? If so, we have an opportunity that would allow you to provide essential tasks in one of our safe and efficiently operated warehouses.
Your role • Kit, pick or sequence customer product as per work instructions.
• Report all quality discrepancies. • Manage production records as required. • Oversee a safe and clean work environment. Requirements • Education and Experience: High School Diploma or GED; Less than one year related experience.
• Skills: Basic computer skills. Knowledge/skill with warehouse management systems preferred (i.e. PKMS.) Ability to add, subtract, multiply and divide. • Characteristics: Ability to identify and resolve problems in a timely manner. Ability to balance team and individual responsibilities. For more information and to apply for this role, please visit forwardingjobs.com
WHAT CAN CEVA OFFER YOU?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
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VACANCIES Featuring...
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BUSINESS PERFORMANCE ANALYST
IMPORT / EXPORT SPECIALIST
Overview
Overview
HOUSTON, TEXAS, US $ COMPETITIVE
Evaluates the operational and financial performance of the assigned operations (warehousing or transportation) and points out improvements and corrective actions to be made to different levels within the organization. Creates improved tools together with the other team members to improve efficiency and reach.
Your role • Supervising the on-time delivery and accuracy of all operational data and reports to meet business needs. • Performs detailed analysis on the received data, using existing tools, and identifies current and future issues with operational and financial performance.
Reuirements • Bachelor’s Degree in Logistics or Supply Chain Management with focus on warehousing or equivalent education
• Five years of experience, including some specialized work • Master’s Degree in related field and proficient in QuickView / DataLake-structures are preferred For more information and to apply for this role, please visit forwardingjobs.com
AUBURN, WASHINGTON D.C., US $ COMPETITIVE
Are you known for your attention to detail and excellent customer service? Are you passionate about identifying and processing efficient shipment logistics? If so, we have an opportunity that would allow you to provide a vital service for processing Inbound or Outbound shipments, with an emphasis on preparing, tracking and maintaining important documentation for complex accounts.
Your role • Oversee accounts – receive, review, and process documentation, work through an assigned base of accounts, process documents and information through the established systems, ensuring preparation according to regulatory requirements and customer commitments; accounts are usually complex or by direction of the team leader or supervisor • Process documents through the system; interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions • Obtain government agency releases as appropriate, arranging delivery, receipt, and invoicing the account; accounts are technical or complex in nature • Process Customs release, OGA release, delivery of cargo, and invoicing for services defined within customer and company standards
Reuirements • Education and Experience: High School Diploma or GED,
OPERATIONS SUPERVISOR
MT. JULIET, TENNESSEE, US – $ COMPETITIVE
Overview
We have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations.
Associates Degree preferred; Minimum four to six years related experience. • Credentials: Professional certification may be required in some areas. For more information and to apply for this role, please visit forwardingjobs.com
For more information and to apply for this role, please visit forwardingjobs.com
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RECRUITMENT & TRAINING VACANCIES
AIR EXPORT COORDINATOR
OPERATIONS CLERK
The role • Effectively schedule air bookings for both hazardous and non-
Overview
SOUTH CAROLINA, US
hazardous materials, simple and complex cargo shipments • Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements • Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate • Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility... To find out more, please contact... jeremy@headfordgroup.com • +1 (646) 933 1264
OCEAN IMPORT AGENT CHICAGO, US
The role • Effectively schedule ocean and/or air bookings for both hazardous and non-hazardous materials, simple and complex cargo shipments • Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements • Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate • Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility... To find out more, please contact... jeremy@headfordgroup.com • +1 (646) 933 1264
LONDON HEATHROW, UK
International Freight Forwarding business based in Heathrow London looking for an Operations Clerk to arrange import and export consignments.
The role • To operate, provide service information, quotations, take bookings and champion the needs of the customer across all service modes (Ocean, Air and European Road). • To offer a high standard of customer service across all modes (Ocean/Air/Road), by providing accurate and appropriate information and demonstrating a professional, helpful and positive manner. • To handle shipments by Ocean, Air and Road forwarding operationally from start to finish, Protect the company from unpaid accounts by taking due note and following the company policies with regard to credit ratings and outstanding account balances. • To process shipment information in a timely manner to prevent delays • To collate all the necessary information to ensure any order progress enquiries from customers are dealt with efficiently and kept informed of the status of the order at all times. • To work in conjunction with Sales to develop and secure new business and also through your own initiative generate leads with a view to work alongside your line manager/sales in-order the account is secured. • To demonstrate a knowledge and understanding of Customs Regulations/Dangerous Goods/Insurance rules; determine whether goods are subject to any of these special requirements ensure adherence and be capable of providing advice to customers as necessary. • To liaise with customs brokers when required, providing them with accurate information to ensure goods are quickly cleared for import/export in accordance with the Customer’s requirements.
Requirements • At least 2 years’ experience in freight. • A high degree of customs knowledge • Knowledge of Tariff classifications along with a good understanding of shipping documentation
• Good attention to detail
tyler@headfordgroup.com • +44 (0)1454 628 780
UK
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CUSTOMS MANAGER, FREIGHT FORWARDING LONDON, UK £50,000–£70,000 (neg.)
Overview
Our client, based in Europe and Ireland, has 50 years of history in Freight, Logistics and Supply Chain solutions. They are a global company with an eye to the future and they are looking to hire a leader for their Customs department that can grow with the company. You will be commercially minded and able to switch between being the source of internal customs operational knowledge and being customer-facing.
The role
Reporting in to the MD, you will be part of the leadership team, looking after a team of customs professionals that you can hire and develop.
• Building and leading a team of customs professionals • Commercially able to drive business to the department • Control P&L and daily management duties • Inspire and motivate your team • Daily point of escalation concerning all UK Customs matters including Brexit-related questions
• Timely and accurate clearances to the Customs in the UK. • Advise and execute proper limited fiscal representation services in the UK • Monitor all Customs clearances.
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OCEAN IMPORT CLERK
FRANCE, GERMANY, IRELAND, POLAND, SPAIN £ COMPETITIVE
Overview
Headford Group is pleased to be closely working with one of our top clients to find the perfect candidates for the great roles they are offering. The client is keen to take on any/all suitable candidates and is happy to pay a salary that reflects previous experience.
The role • Obtaining freight rates and providing quotations • Arranging Ocean freight • Preparation of collection notes, booking confirmations, etc • Liaising with customers, partners, shipping lines and carriers
• Client reporting and KPI’s • Customs formalities including processing export and import declarations, arranging customs clearance, and duty deferment processing
Skills and Experience: • A minimum of 2 years of experience within a similar role • A solid knowledge of the import and export market • Extensive working knowledge and experience of customs procedures and documentation
• Confident and effective communications skills
• Good skills with digital Customs systems • Strong Leader
(verbal and electronic), with the ability to build relationships with customers • The ability to work independently as well as within a team • Excellent working knowledge of Microsoft applications (Word, Excel, etc.) • Keen attention to detail • Strong administrative and organisational skills
michaela@headfordgroup.com • +44 (0)1454 628 779
michaela@headfordgroup.com • +44 (0)1454 628 779
Experience • Degree preferred • > 5 years’ experience within Customs activities as a Manager
UK
UK
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staff forwardingjobs is a global recruitment solution for the freight & logistics industry. » Specialist recruitment service for the freight industry » Dedicated talent consultant for your roles » Brand awareness on forwardingjobs.com
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» Specialist job board for freight & logistics » A dedicated consultant to guide you in your career » Alerts to your inbox whenever a suitable role is available
Looking for your next role in freight? browse on forwardingjobs & upload your CV.
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USA Sourcing market-leading talent.
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Your strategic growth partner. Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media
Considering a change? More responsibility? Fairer pay? Better commission? Send us your CV today...
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MERGERS & ACQUISITIONS The consolidation of companies or assets through various types of financial transactions. Related topics Contracted partnerships Management buyouts Valuation
Sponsored by F R E I G H T
148 148 FORWARDER magazine
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SHIFT GROUP LTD ACQUIRES TECHLOGICO 24 JUNE 2021
S
hift, the rapidly growing, on-demand delivery platform for consumers and businesses, announces the acquisition of Techlogico Limited, a leading B2B specialist courier and
transport logistics business. Established in 2013, Techlogico is a same-day courier that provides companies throughout the UK with on-demand, specialist delivery solutions for goods, with a particular focus on the Banking, Retail and Agricultural sectors. It was established in 2013 and has rapidly grown to become one of the leading service providers in the North of England.
Shift’s technology benefits delivery drivers by enhancing their earning capacity and delivery efficiency via an algorithm that identifies patterns
The total consideration is £750,000 and the acquisition is anticipated to
in their daily routes and matches additional jobs via geolocation and
contribute £3.1 million of GMV (gross marketplace value) in the 2022
available capacity. In enabling this, Shift provides a cheaper, more efficient
financial year. In the year ended 31 August 2020, Techlogico achieved
and more environmental service at enhanced margin levels. Since Shift
revenue of £2.9 million. It also marks the third acquisition by Shift in the
was established in 2017, the Group has notably increased GMV from
last six months, following on from the acquisitions of Courier Direct
£0.8 million to £8.0 million as at 30 March 2021. This represents a CAGR
and JLF Moving Solutions.
of 114% per annum.
Shift is achieving an enhanced brand profile, significant national scale and
The trend of customers and businesses looking for a personalised,
rapid growth by acquiring and integrating well-known local or specialist
on-demand user experience at a low-cost price point is clear. Taxis, food
courier businesses to its technology platform. These acquisitions help
delivery and hospitality services are now providing on-your-schedule
to increase the national scale of the Shift platform by providing driver
solutions, but without a premium price tag, and Shift believes that the
coverage in geographic regions where additional driver support is
courier market should be no different. We have developed a solution that
required to meet growing consumer demand.
is able to do this using a unique algorithm to identify empty transport space from across the Shift network of fleet and independent drivers,
Capitalising on a multi-billion pound market opportunity, the Shift
finding the best-fit driver for the customer. We created the business
platform changes the way that businesses and consumers think by
to offer a cost-effective solution, with consumers at our core. Since we
enabling an on-demand, personalised delivery service that includes final
started in 2017 we have rapidly built a network in the UK and continue to
mile delivery for retailers, house and office moves, bulky item delivery,
explore further small acquisition opportunities in the UK and overseas in
and events and business logistics.
order to further scale our business and provide a better service. We look forward to integrating Techlogico onto our platform. Jacob Corlett, CEO, Shift FORWARDER magazine
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MERGERS & ACQUISITIONS NEWS
POLE STAR ACQUIRES VASANDA 24 JUNE 2021
TO STRENGTHEN SUSTAINABILITY AGENDA IN COMMODITY TRANSACTIONS
P
ole Star, the global leader in vessel-tracking, sanctions screening
The end-to-end screening provided by the new combined interface
and regulatory technology, has strengthened its sustainability
will give banks and organisations engaged in international trade a
screening offering by acquiring a controlling stake in Vasanda,
radically improved, user-friendly, holistic understanding of their risk
a London-based startup in sustainability risk screening using real-time,
exposure at a time of rapidly evolving regulation and heightened
empirical impact data.
concerns about the impact of the commodity supply chain on climate change and the ESG agenda.
The acquisition, which follows a successful growth investment in Pole Star in April 2021, will provide a ground-breaking new single-point, end-
Lilllifelth added:
to-end screening solution for the full spectrum of risks across sanctions,
real-time empirical data and enable fast decision-making will fit perfectly
Vasanda’s unique ability to track provenance, employ
compliance and sustainability in the global commodities trade. Within
with Pole Star’s market-leading expertise in the maritime sector. This is
seconds, customers will have a 360-degree view of regulatory and
a solution that gives the commodities finance supply chain exactly what
sustainability risk relating to any actively traded commodity.
it needs to assess risk, maintain compliance and optimise performance. Global problems such as climate change require bold new approaches
The new joint solution will enable pre-trade sustainability risk screening
such as the union of Vasanda and Pole Star.
of vessels and transactions, using historical data alongside Vasanda’s unique real-time monitoring of empirical climate impact data, which
EcoSphere screens for trade on a transaction level, for which Vasanda
include risks such as deforestation, soil erosion, and fires. Vasanda also
has built a risk profile for different commodities. Pole Star provides
screens and validates environmental degradation, water productivity and
the critical intelligence about the vessel involved, and through its
human exploitation metrics that can be evident in certain commodity
partnership with CarbonChain, enables customers to screen data for
value chains. Combined with PurpleTRAC, this solution will enable users
the vessel’s carbon emissions ratings, for a full assessment of climate
to screen and monitor the sustainability risk for any transaction and
impact and sustainability risk. This maximises maritime intelligence to
shipment from source to destination
provide prescient seaborne trade activity data.
This exciting new partnership with Pole Star has come just at the
As our climate emergency worsens, there is an immediate need for
right time for banks, lenders and companies engaged in the international
greater transparency and accountability across the supply chain, particularly
trade finance supply chain. All around the globe, regulators and investors
in the maritime industry. With the industry already facing regulatory
are intensely concerned about the environmental and social impact of
scrutiny regarding sanctions compliance, our offering a single-point solution
the commodity industry.
for regulatory and sustainability screening will increase the simplicity and
Philip Lilliefelth, acting CEO, Vasanda
efficiency of processes for all those with exposure to maritime trade. Julian Longson, Managing Director, Pole Star
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F
reight payment platform PayCargo has announced a USD125
PayCargo was founded on the vision of building a modern freight
million Series B investment by global venture capital and private
payment network that lowers transaction costs, accelerates cargo
equity firm Insight Partners.
release, and increases business agility and growth across the entire supply chain. We are excited to accelerate our mission to bring modern
This year, PayCargo is on track to process USD10 billion of freight-
payment solutions to our increasingly global base of customers.
related payments, a 250% increase from 2020. PayCargo is the largest
Eduardo Del Riego, Chief Executive Officer, PayCargo
independent freight payments network of its kind with over 67,000 active users remitting and receiving payments on the platform and
Profitable since early stage, PayCargo continues to invest in tech
thousands more joining each month.
updates, development, and enterprise-grade security to support this hyper-growth. PayCargo's innovative new tools include advanced
The incredible growth PayCargo has experienced since our initial
real-time customer reporting and invoicing, new workflow tools to
investment is a testament to the confidence the industry has in their
streamline partial payments and reconciliation, advance payments, and
platform. We are thrilled to continue our partnership with Eduardo and
automated refunds in any currency.
team to pursue excellence for their global customers through new and exciting digital payment tools.
Working with Insight Partners, we have doubled our team and
Ryan Hinkle, Managing Director, Insight Partners
developed new cutting-edge solutions as well as new partnerships, continuing to support the freight industry through this challenging last
PayCargo’s cloud-based payments network enables payers to quickly and
year. This next round of investment will ensure we continue to grow and
securely pay air and ocean carriers, maritime ports, ground handlers,
expand into new markets with a focus on security and data protection,
freight forwarders, and customs brokers, amongst others. PayCargo
to fit every part of the supply chain.
integrates with over 20 leading Transport Management Systems,
Thomas Vieweg, Global Chief Growth Officer, PayCargo
Enterprise Resource Planning, and Terminal Operating Systems across all transport modes: Ocean, Air, Rail, and Trucking. Today, PayCargo’s
The Series B Round comes just nine months after Insight Partners
network is the leading independent payment platform focused on
invested USD35 million in a Series A Round with the fintech innovator.
expediting the movement of cargo industry-wide in North America and is rapidly expanding in Europe and other geographies.
PAYCARGO SECURES $125 MILLION SERIES B INVESTMENT 15 JUNE 2021
BY GLOBAL PRIVATE EQUITY FIRM INSIGHT PARTNERS FORWARDER magazine
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MERGERS & ACQUISITIONS NEWS 7 JULY 2021
GETTING FRESH...
SHOULD AMAZON BID FOR MORRISONS?
N
ew Amazon CEO Andy Jassy may want to put a takeover bid
to 447 today. Amazon delivers its Click & Collect service to Amazon
for the UK supermarket chain Morrisons at the top of his
lockers in many Morrisons stores and the opportunity for a significant
‘to do’ list, says the home delivery expert ParcelHero. It says
tie-in won’t go unnoticed.
Morrisons and Amazon have forged close links during the pandemic, and Amazon may opt for a takeover rather than see its key UK partner
Another enticement could be the huge opportunities Morrisons’ fast-
fall into potentially hostile hands. ParcelHero’s Head of Consumer
growing standard home deliveries represents for Amazon. Morrisons
Research, David Jinks M.I.L.T., says...
currently outsources most of these to the rival online delivery service Ocado. Ocado’s tech now powers online orders from 197 Morrisons
Morrisons is hot property at the moment. It has already accepted a
stores. Amazon could phase out using Ocado services and introduce its
£6.3bn takeover bid by Fortress Investment Group. At the same time,
own technology to create significant savings on third party operators.
rival investor Apollo Global might throw its hat into the ring while
In the same way, Morrisons’ existing 30-minute delivery services from
Clayton, Dubilier & Rice (CD&R), whose bid was rejected last month,
Deliveroo – available at 180 stores – could also be replaced by an
may also return to the fray.
upgrade of Amazon’s 1-hour service.
It’s great news for Morrisons’ shareholders, as its stock price soared
Fortress’ offer of 254p per share now looks a little low, with the stock
by 11% yesterday, but potentially bad news for the US online giant
price reaching a high of 268p yesterday. Who has the money to top this
Amazon. Amazon’s UK supply chain has become inexorably linked to
offer? Amazon is known to have a bulging war chest. Incomer Andy
Morrisons during the pandemic. Not only does it source Amazon Fresh
Jassy has worked hand-in-glove with his former boss, Jeff Bezos, and is
online orders, Morrisons also stocks Amazon’s three, pioneering, till-
known to fully support Amazon’s philosophy that you must speculate to
free Amazon Fresh stores in London. Morrisons' Amazon deliveries are
accumulate. Some analysts are saying bidding could go as high as 280p
now available in around 50 towns and cities across the UK. The tie-up
per share, a price well within Amazon’s reach.
has become so successful that it now accounts for over 10% of all sales at participating stores.
Morrisons was slower than most retailers to jump on the online bandwagon and has extensively subcontracted its delivery operations
In addition, it must not be forgotten that Morrisons is more than
to third parties. That means it has more capacity for in-house online
just a supermarket chain. It is also the UK’s second largest fresh-food
growth than most other UK stores – an opportunity that Amazon
manufacturer, after the 2 Sisters Food Group. Its wholesale food division
would be ideally placed to meet.
supplies large UK store chains such as McColl’s and is now worth around £1bn. As such, Morrisons offers opportunities on an unprecedented
ParcelHero’s research has found two-thirds of consumers say they will
scale for Amazon.
never return to their pre-pandemic High Street shopping habits. To find out why supermarkets must improve their combined ‘brick and click’
Morrisons has also expanded its Click & Collect service significantly
services to succeed, see ParcelHero’s new study on the High Street
since the start of the pandemic in March 2020 – up from 14 stores
of the future at: parcelhero.com/research/shop-of-the-future
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GEODIS, a global supply chain operator, has reached an agreement to
Velocity began with the vision of becoming the first choice in freight
acquire substantially all of the assets of Velocity Freight Transport, Inc.,
brokerage with a reputation built on our principled approach and quality
a leading freight brokerage company based in Plano, Texas, from McLane
of service. This new chapter with GEODIS will allow us to build upon
Company, Inc., a subsidiary of Berkshire Hathaway.
our success and enable further growth opportunities. By combining our resources with GEODIS’ truly expansive reach, we will ultimately
With the acquisition of Velocity, we are welcoming an exceptionally
be able to provide our clients a broader range of services across the
talented team of freight brokerage experts who have a deep
Americas and globe.
understanding of the challenges and opportunities of today’s dynamic
John Lower, Vice President, Velocity
logistics and supply chain environment. For many reasons, they are an ideal fit for GEODIS. None greater than our common cultures—
With its Americas region headquartered in Brentwood, Tenn., GEODIS
authentic, passionate teammates who are relentlessly dedicated to
operates a full-service managed transportation line of business in the
exceeding client expectations. This acquisition will expand our current
U.S. Additionally, GEODIS operates more than 150 warehouse facilities
freight brokerage capabilities and enable us to continue to aggressively
for its clients with over 47 million square feet of warehousing space in
grow our capacity solutions service for clients at a pivotal moment.
the U.S. alone. GEODIS now has more than 15,000 employees across
Mike Honious, President & CEO, GEODIS Americas
North America.
The acquisition expands GEODIS’ Capacity Solutions offering in North
The transaction closed June 30, 2021. Terms of the transaction will not
America at a critical time as the industry continues to face ongoing
be disclosed.
driver and truck shortages. The acquisition of Velocity will help meet the increased customer demand for more transportation alternatives to ensure their supply chains remain agile and effective. Velocity provides freight brokerage services that include refrigerated and temperaturecontrolled freight, flatbed and less-than-load (LTL) trucking, intermodal,
GEODIS ANNOUNCES ACQUISITION OF VELOCITY TRANSPORT
van, and specialty options. Velocity’s team will remain in Plano, expanding
6 JULY 2021
GEODIS’ operation in the Dallas-Fort Worth metro area where it currently employs up to 3,500 teammates.
EXPANDING FREIGHT BROKERAGE CAPACITY
PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com
FORWARDER magazine
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MERGERS & ACQUISITIONS OPPORTUNITIES
MIDDLE EASTERN FREIGHT FORWARDER SEEKING BUYER OVERVIEW
FINANCIALS
accumulated vast work experience within the freight, logistics and
Revenue: c$15.7m
marine industries. They have built the business to a substantial size over
Gross profit: c$1.4m
the past 10+ years and have gone from strength to strength. Throughout
EBITDA: $1.4m
The business was established in 2009 by the shareholders, who
2021 Q1 (only)
COVID-19 they have continued to grow and develop their client base. The business has been growing by 15 to 20 per cent year on year.
2020
The majority of the business is controlled by them, with long-lasting
Revenue: c$41.5m
client relationships.
Gross profit: c$3m EBITDA: $2.5m
KEY POINTS
MODES
2019
• Sea freight export 96%
Revenue: c$36m
• Offices across Turkey
• Sea freight import 3%
Gross profit: c$3m
• 75 staff
• Road freight export 1%
EBITDA: $2.3m
• Est. 2009
• 3 shareholders
MAIN ROUTES
• WCA • FIATA
• EU, UK & Scandinavia
• UTIKAD (Association of
• North America
International Forwarding and
• China
Logistics Services Providers)
• Far East
• No major client
• Africa
• Not sector specific
• Middle East
LOCATION Turkey
F R E I G H T
SELLER REF ARF1506
CONTACT
Alexander Jones, M&A Consultant alexander.jones@freightmergers.com +44 (0)1454 275 933
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F R E I G H T
Are you planning to buy or sell a freight forwarding company? enquiries@freightmergers.com +44 (0)1454 275 933
Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual client’s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business. We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.
freightmergers.com
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Let Catax uncover the hidden value in your business today.
@Catax_Group Catax Group
www.catax.com
Uncover Your Hidden Value If you are investing in innovation, we can help uncover valuable grants in your sector. Are you planning any innovative projects that would provide a significant contribution to the environment or economy? If so, you could be eligible for grant funding!
Our dedicated technical experts provide a support service to identify, apply and manage the most appropriate grant scheme – helping to fund and bring to market your innovative products/services.
Any freight business investing time and resources into research & development in the UK has the ability to access a share of millions of pounds in funding, for plans such as the development of new materials or the advancement of technology.
We can assist in the following areas: • Grant sourcing • Bid writing • Grant claims • Project management
Catax is the UK’s leading innovation consultants. Over the past 12 years, we have recovered more than £390m for our clients in specialist areas of tax relief and grants services. At Catax, we under that navigating the grant funding landscape can be complicated.
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Our specialists also help businesses claim back £10,000s in governmentbacked incentives, including Research & Development and Capital Allowances. On average, our clients receive a cash benefit of £65,000!
“No matter how well you understand your business and future innovation goals, applying for grants is an art form which requires specialist skills to work through the application process and to present your case in a way that satisfies the assessors. Before working with the Catax team, I had tried and failed with a number of grant applications, however since engaging with their team has seen my success rate reach around 50% proving the value of having expert assistance in this process.” Paul Willacy, Compact Syngas Solutions, Founder & MD
No risk-service. If no claim is identified, there is no charge. The process is made simple. All we need is a couple of hours of your time, then our specialists will take care of the rest. The experts in tax relief. The team has helped over 15,000 clients receive more than £390m back in cash benefits.
An average of £65k back into your business
Contact us on: 0797 970 0003 email: richard.armstrong@catax.com FORWARDER magazine ISSUE65 157 or visit: www.catax.com
MEDIA & MARKETING
The promotion and dissemination of knowledge and information about products and organisations both externally and internally. Related topics Website design Social media Promotional techniques
Sponsored by
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25 JUNE 2021
FORWARD SOLUTIONS...
NEW LOOK, NEW NAME Forward is one of the longest established freight software development companies, providing end-to-end solutions for a wide range of operators in the UK, Europe, Asia and the US. As part of the rebrand project Forward Solutions is also revamping the
L
presentation of its Forward Office software to a suite of eight products designed to meet different customer needs. Packages now start from
eading transport technology provider Forward Computers has
a Forward Core – essential services package with additions such as
announced a new name and a new brand. In a bold step Forward
integrated customs clearance, mobile apps and API integration.
Computers now becomes Forward Solutions. This is an exciting time for the business and marks an important step
Forward Solutions is one of the foremost suppliers of software to the
in our evolution. The rebrand and product innovations mark the next
transport sector, providing specialist IT systems for leading multimodal
visible stage of development which we believe better represents this
players across air freight, sea freight, road freight and rail freight.
business and make it even more focused on meeting customer needs. Christopher Hewlett, CEO, Freight Software Group
This is the latest ambitious step from the firm which recently announced
(of which Forward Solutions is a part)
half a million-pound investment in redeveloping and re-engineering its product portfolio. Forward Solutions is developing an additional User Interface (UI) to utilise the existing feature rich solution which will be rolled out in early 2022. The confident and more contemporary new branding has been six months in development and is being rolled out across the operation and includes a new user-friendly website. We are in a dynamic market and with the continued growth and reliance on top class technology decided the move away from a name and look which had become a little tired and outdated. The original branding had worked really hard over the years but was no longer representative of how the business has evolved and continues to develop. With so much happening in the business it seemed timely to change the branding now. Richard Litchfield, Managing Director, Forward Solutions (who led the rebrand) FORWARDER magazine
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MEDIA & MARKETING NEWS 14 JULY 2021
PELICAN BIOTHERMAL
REBRANDS TO PELI BIOTHERMAL
P
eli BioThermal, the global name in temperature controlled
Peli BioThermal’s unified global brand heralds its evolving direction.
packaging solutions, is unifying its brand across the globe. The
The company will launch an additional portfolio of offerings, including
company will now be known worldwide as Peli BioThermal.
thermal shippers, rental programs, outsourcing services and new technology that connects all aspects of the cold chain for their customers.
After growing its BioPharma Division through acquisitions from 2012
Peli BioThermal will also add new service centres to support the expanded
to 2014, Pelican Products, Inc. of Torrance, CA rebranded the division
offerings, growing its already robust and unmatched global network.
Pelican BioThermal in the Americas and Peli BioThermal in Europe. The names aligned with Pelican’s existing brands and created a consistent
The change to the company’s brand name takes effect immediately and a
market-specific presence for Pelican. But the work of Peli BioThermal
new website will launch in the coming weeks, with further brand changes
and its customers is now increasingly global.
throughout 2021. Until then, visit www.pelibiothermal.com to learn more about the wide range of Peli BioThermal products and offerings.
Customers who use our products and services operate in many different markets across the world. One name creates consistency
Peli BioThermal is a division of Peli Products, S.L.U., which is the
for them and firmly positions us as a brand they recognise and trust,
European arm of Pelican Products, Inc., which is a portfolio company
regardless of location.
of Behrman Capital, a private equity investment firm based in New York
David Williams, President, Peli BioThermal
and San Francisco.
DO YOU NEED HELP WITH MARKETING YOUR BUSINESS?
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Freight Solutions is an outsourced marketing solution for the freight industry.
Traditional marketing
Digital marketing
App design
Print is not dead. Nor is the postal
The average adult spends most of their
The ultimate in customer engagement.
system. Both work perfectly well, so
day looking at a screen. Checking their
Mobile usage now outweighs desktop,
let‘s use them. In fact, in this digital
news feed, in front of their computer,
so give your audience a focused, useful
age, high-end print actually stands out
on social media, online shopping,
portal where you control the content
more than it used to.
watching TV. Be on those screens.
and they remain interested.
• FORWARDERmagazine.com
• FreightWebsite design
• FreightApp.design
• Advert design for your own use
• eShot campaigns
• Postal mailshots
• Social media
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Deep sector knowledge. Digital expertise. Professional & friendly service.
b e W n g i s de e h t for ht g i e fr stry u d in
+44 44 (0)1454 628777 hello@freightwebsite.design
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m o r f es c i r P VAT
+ 9 4 9 £
ign s e ent d tion m b a p e s i o ort l W m e p i t v p p su b de gine o & e e W en anc n h e c t r ain ting Sea e m k , r ting ma a i d Hos me l a i Soc
We have unrivalled experience in web design, web development and SEO, along with web hosting, support and maintenance, giving you ultimate peace of mind. As a part of Freight Solutions Consulting we are unparalleled when it comes to social media and digital marketing, meaning maximum brand exposure for your business.
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F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E
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GIVING BACK
We know you're a generous, caring bunch in the freight world. Let us help you get your message out there... Related topics Charity Fundraising Environment
Sponsored by
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3 JUNE 2021
NORDIC INDUSTRY
ACCELERATES ITS CLIMATE INVESTMENT
I
f you had any doubts about the extent and pace of the climate
This week's Top 10:
transformation going on in the Nordics, its getting even harder to argue with this week's facts. Actually, its hard to know which story
• 'World first' climate-neutral cement factory to be built on Gotland
to lead with. Normally the tabling of a plan to see Sweden stop selling
• Ørsted to spend DKK 350 billion on renewable energy
any fossil fuels in 19 years time would get a top billing. But, we think
• CWP and Mauritania sign MoU to develop $40 billion green
yesterday’s announcement by Heidelberg Cement Group that it plans to
hydrogen project
locate the world’s first fossil free cement factory on the Swedish island
• Scatec makes USD billion investment in South Africa
of Gotland wins out for sheer commercial audacity. Despite the fact that
• Swedish inquiry recommends phasing out fossil fuels by 2040
around 8% of global emissions come from the production of concrete,
• Five EU states join Swedish initiative on EU state aid
it has been seen as one of the hardest areas to tackle. The Heidelberg
• Vattenfall becomes a minority owner in the Estonian nuclear power
plan, which calls for capturing, transport and burial of the CO2 released,
company, Fermi Energia
is a step forward for the global construction industry, and therefore
• Alfa Laval takes record order in renewable energy
wins top spot. Perhaps that’s somewhat unfair for Denmark’s Ørsted,
• Nasdaq buys carbon removals platform Puro.earth
which said it was looking to spend USD 57 billion on renewables in the
• Morrow Batteries hires former head of battery development
next decade. That’s the sort of budget normally presented by Big Oil,
at Audi
but oil has its own problems, and is fighting to stay relevant, as we explore in our blog.
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GIVING BACK NEWS 23 JUNE 2021
SUSTAINABLE BIOFUELS PIONEER
GOODFUELS & NORDIC NGO ZERO UNITE TO DRIVE SUSTAINABILITY IN THE MARINE FUEL SUPPLY CHAIN
G
oodFuels, the leading marine biofuels supplier for the global
We have been working together with ZERO for a long time, and
shipping industry, and Norwegian environmental non-profit
admire the work its team do and the results they have achieved in
organisation ZERO have today announced a new partnership
accelerating the energy transition so far. At GoodFuels, we collaborate
aimed at enhancing sustainability within the maritime supply chain.
with movers and shakers to create real impact together, together advancing the maritime decarbonisation journey.
Under the partnership, the organisations will work together to
Dirk Kronemeijer, Chief Executive Officer & Founder, GoodFuels
accelerate the shift to a renewable transport sector, with a special focus on sustainable biofuels for the maritime industry. As one of the means
We are very eager to work together with GoodFuels to drive a
of achieving this dynamic shift, they will collaborate on establishing
shift to renewable solutions in one of the most fossil intensive sectors
framework conditions for sustainable biofuels in the Nordics.
in Norway, namely maritime sea transport. GoodFuels is among the leading biofuel actors in Europe, and we believe the strong focus
GoodFuels and ZERO will also work together on driving increased
GoodFuels holds on sustainability will be key going forward with the
demand for renewable shipping solutions, by analysing policymaking,
development of the biofuels policy in the Nordics.
engaging with decision-makers, and advocating for uptake of sustainable
Anne Marit Post-Melbye, Head of Industry Policy, ZERO
biofuels with the industry and political leaders. ZERO also joins GoodFuels’ independent sustainability board, which
ABOUT ZERO
consists of leading NGOs and academics in the sustainable transport and
The environmental foundation ZERO is an independent, not-
biofuels segments. The independent board works together to ensure
for-profit organization that promotes practical solutions to the
true sustainability and transparency in GoodFuels’ fuel products, and
climate crisis. ZERO’s goal is to be a driver of zero emission
bolstering its ranks with ZERO will further drive the maritime industry’s
solutions. ZERO is politically independent, has an analytical
decarbonisation efforts.
and knowledge-based approach, and gains knowledge through continuous cooperation with external actors across business
The agreement underlines GoodFuels’ ambition to accelerate the energy
sectors, research, policy and organisational networks. Learn
transition and create instant decarbonisation impact across the supply
more by visiting: https://zero.no
chain globally, in the right way, with truly sustainable fuel products.
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I
AG Cargo, the cargo division of International Airlines Group
Answering growing customer demand for environmentally friendly
completed its first sustainable aviation fuel (SAF) charter chain of
logistics, Kuehne+Nagel is proactively expanding its sustainable services
16 flights from Stuttgart to Atlanta last week. Working with their
portfolio with innovative and easily customised shipping options.
partner Kuehne+Nagel, IAG Cargo sourced 1.2million litres of Neste
The overall commitment so far of 12.7M litres of SAF allows Kuehne+Nagel
MY Sustainable Aviation Fuel™ from Neste. This collaboration marks
customers to benefit from immediately available alternative fuel solutions
the first time ever that passenger -freighter charter flights are operated
to reduce CO2 emissions of their air freight globally.
with net-zero carbon emissions. Climate change has now given new urgency to the search for cleaner, The last of the British Airways B787-900 flights left Stuttgart on
renewable fuels as they are currently the most effective measure to
June 26 collecting on average 45 tonnes of automotive spares and
achieve true decarbonisation in our industry. Kuehne+Nagel is committed
other industrial goods destined for Atlanta via London Heathrow.
to increase its supply of SAF as part of our ambitious Net Zero Carbon
The business has now completed more than 300 (328) automotive
programme. Our work with our suppliers is critical here, with trusted
charters since it began its Charter service last year.
partners like IAG Cargo playing a vital role in the attainment of our goals and by fostering deployment of sustainable fuels so our like-minded customers
The SAF was provided by Neste, the world’s leading provider of
can ship their products CO2 neutral in an easy and transparent way.
sustainable aviation fuel. Neste MY Sustainable Aviation Fuel is made
Yngve Ruud, Management Board, Kuehne+Nagel (responsible for air)
from sustainably sourced, renewable waste and residue raw materials. In its neat form and over the life cycle, its use can reduce up to 80%
Neste MY Sustainable Aviation Fuel provides immediate emission
of greenhouse gas emissions compared to fossil jet fuel use. The SAF,
reductions and is already available today, playing a pivotal role in
sourced by IAG, was blended with fossil jet fuel to comply with aviation
decarbonising the aviation industry. We continue to scale up our
fuel certification standards, shipped to the UK from Europe and then
operations and will have the capacity to produce some 1.5 million tons
transported by underground pipelines into Heathrow.
of SAF annually by the end of 2023. Jonathan Wood, Vice President Europe, Renewable Aviation, Neste
International Airlines Group was the first European airline group to commit to powering 10 per cent of its flights with sustainable aviation
Neste aims to work with customers to help them reduce greenhouse
fuel by 2030. These charters mark IAG Cargo’s first step on that journey
gas emissions by at least 20 million tons annually by 2030.
– we’re incredibly proud of our commitment to long-term sustainability, helping to reduce carbon footprint overall. We are constantly looking
IAG is investing US$400 million in the development of sustainable
at ways which reduce our impact on the environment whilst improving
aviation fuel supply over the next 20 years. As part of this, British
our customer offering and we were delighted to support Kuehne+Nagel
Airways is partnering with sustainable aviation fuel technology company
with sourcing Neste-produced SAF to power these landmark charters,
Velocys to develop Europe’s first household waste-to-jet fuel plant in
the first of many.
the UK, which is expected to start operations in 2026. The airline has
John Cheetham, Chief Commercial Officer, IAG Cargo
also committed to purchase sustainable jet fuel from LanzaJet’s US plant as part of their investment deal in LanzaJet Inc. (US) to power some of its flights from late 2022.
IAG CARGO PARTNERS WITH KUEHNE+NAGEL & NESTE 29 JUNE 2021
TO LAUNCH FIRST NET ZERO CARBON CHARTER CHAIN FORWARDER magazine
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GIVING BACK EXPERTS
T
he pandemic has caused many people to become heavily
Efficient deliveries
dependent on e-commerce. But while home deliveries have
It is possible to make deliveries more environmentally friendly by
been a lifesaver for those stuck inside during lockdowns,
introducing technology to improve operational efficiency such as route
and for those shielding, much of the environmental impact has been
optimisation and scheduling software, as well as mobile data with the
overlooked. With the number of vans that are making deliveries
use of telematics data. This not only improves the customer experience,
increasing dramatically, delivery companies need to be mindful about
but crucially for retailers and delivery services, supports consumer
their carbon footprint.
sustainability expectations. Telematics data can be used to produce fuel efficiency reports, through a comparison of vehicles and drivers’
While the pressure and reliance on e-commerce is growing, the
fuel consumption helping to improve drivers’ habits by reducing engine
focus on climate change and reducing our carbon footprint is also
idling, revving and speeding. This data helps to identify improvement
increasing. Recent research from global logistics provider UPS has
areas when training drivers to drive more efficiently and can also reduce
found that sustainability is the second most important driver for
vehicle maintenance and servicing, in turn contributing to lower costs
75% of consumers when choosing a retailer! Additionally, 54% of UK
and carbon emissions and maximising profits.
consumers want retailers to work with delivery providers who use electric or low-emission vehicles in order to reduce their carbon
Implementing mobile data communications and advanced routing
footprint. Retailers, and delivery services, need to prioritise their
solutions will enable transport operators to use fewer vehicles to deliver
environmental impact in order to remain competitive and meet these
more goods in fewer miles. Delivery routing and scheduling software
developing consumer expectations.
will help to increase delivery capacity ensuring drivers take the most efficient route possible and to re-route vehicles to avoid traffic issues.
So what can be done to make deliveries more energy efficient and
Additionally, through increased visibility, transport operators are able to
sustainable? Andrew Tavener, Head of Marketing, Descartes UK
add new jobs and ensure that the process is smooth and transparent for
considers how deliveries can be more environmentally friendly
the end customer. Alerting customers of the status of a delivery and any
and ef f icient , while ensuring businesses adhere to changing
delays will also improve first time delivery rates and eliminate unnecessary
consumer expectations?
return trips while improving customer satisfaction with the service.
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Electric vehicles, including vans, cars and even bikes and e-Scooters can
using a system that automates manual processes by eliminating
also benefit from using telematics and routing software. The routing
physical documents, such as paper-based driver logs or proof of
software for electric vehicles allows for range and battery charging,
delivery documents will minimise the carbon footprint associated
while for bicycles it can also take advantage of special routes that are
with creating and disposing of large amounts of paperwork.
not accessible for powered vehicles. With real-time traffic information,
Limiting greenhouse gas emissions associated with any delivery,
delivery schedules can be adapted accordingly, taking into account the
through introducing operational efficiencies and reducing fuel
various speed profiles for each type of vehicle. Implementing solutions
consumption, further ensures that companies are doing the best
which make certain that electric vehicles fulfil their potential in terms
they can to work towards that sustainability goal.
of the number of deliveries in the range available means that delivery organisations and retailers will add yet more sustainability initiatives
There is no doubt over the next few years organisations will
into their operations.
need to embrace the opportunity to adopt the tools which help streamline deliveries to be more energy efficient and sustainable,
Routing, mobile and telematics software can reduce fuel consumption
especially with increasing deliveries, driver shortages and the
and CO2 emissions across an entire fleet – essential in the fight against
continuing shift towards e-commerce. By introducing operational
climate change and to align with consumer expectations for sustainable
efficiencies and making a conscious effort to reduce their carbon
retailing. Add to that the potential of a greatly increased delivery
footprint now, delivery companies can quickly become more
capacity and ensuring customer satisfaction and there are considerable
sustainable, in line with consumer expectations and help to
benefits to be realised.
safeguard the environment – and their business – for the longterm. After all, with sustainability becoming a huge concern for
Choosing the environment
consumers and something companies are being held accountable
There are environmentally friendly solutions readily available for courier
for, retailers need to align with these changing beliefs in order to
services, delivery companies and retailers to support integration of more
remain competitive and ultimately thrive in the future.
sustainable practices into their business operations, while also benefiting from them in terms of customer satisfaction and retention. For example,
Andrew Tavener, Head of Marketing, Descartes UK
DELIVERING ON
SUSTAINABLE CUSTOMER EXPECTATIONS FORWARDER magazine
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THE LAST WORD...
THE TEAM...
CRAIG EDITOR-IN-CHIEF ALAN EDITOR LUKE SALES MANAGER DOM ADVERTISING TIM DESIGNER MOHIT SOCIAL MEDIA
DANGEROUS GOODS
EXIS AMDT. 40-20 IMDG E-LEARNING
FREIGHT TECHNOLOGY MOVE IT LIKE... STEPHEN THOMPSON, MD, ACTION ROADWAYS POST-BREXIT EFFICIENCIES THE BREXIT SITUATION
A FINAL WORD FROM
FORWARDER
T
hanks for your time, as always. And remember, this magazine is based on real events; only the people, places and events have been changed. And if we've said anything to offend, just
be happy you're such a sensitive soul. Please keep the great content flowing our way, and we’ll present it to the freight and logistics world, with love from FORWARDER. Tim, Designer, FORWARDER
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NEXT MONTH... We hope you like the new format and hopefully there will be a section that is of interest to you every month. Feel free to get involved! To re-iterate, the main sections are...
COVID-19 RECOVERY BREXIT BRIEFING AIR FREIGHT SEA FREIGHT ROAD FREIGHT PROJECT CARGO CUSTOMS CLEARANCE AIR & SEA PORTS TECH & DIGITISATION EXHIBITIONS & EVENTS MERGERS & ACQUISITIONS RECRUITMENT & TRAINING MEDIA & MARKETING INDUSTRY SERVICES GIVING BACK
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