FORWARDER magazine issue 66 by Freight Solutions

AIR ONE AVIATION GENERATES 145m KGs

of bookings in first year as global GSA for Aerotranscargo

IAG CARGO EXPERIENCES RECORD QUARTER as it celebrates its 10th anniversary

KERRY LOGISTICS LAUNCHES NETWORK to link Asia to the Americas hub

CLIVE DATA SERVICES & T.A.C. INDEX:

SLACK SEASON SHORT LIVED

AS CARGO AIRLINES REACT TO FLAT AIR CARGO DEMAND

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CONTENTS

elcome to

BREXIT BRIEFING

19 IDCOVOVERY K RECUNCING BAC

AIR FREIGHT

SEA FREIGHT

ROAD FREIGHT

RAIL FREIGHT

PROJECT CARGO

AIR & SEA PORTS

TECH & DIGITALISATION

EXHIBITIONS & EVENTS

CUSTOMS CLEARANCE

INDUSTRY SERVICES

TRAINING & RECRUITMENT

MERGERS & ACQUISITIONS

116

MEDIA & MARKETING

126

GIVING BACK NEW SECTION

134 FORWARDER magazine

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OPERATIONS

ACCOUNTS

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CRM

BOXTRAX

WAREHOUSING

WEB API’S

PO MANAGEMENT

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MEET THE TEAM

elcome to issue 66! We're on the run up to Multimodal

CRAIG EDITOR-IN-CHIEF

now, so please get in touch with us and get your content into the next issue, which will be printed and

craig@freightsolutions.com

distributed around the event in Birmingham in October.

ALAN EDITOR

editor@forwardermagazine.com

In the meantime, read on for some great content from CW CPA &

LUKE SALES MANAGER

Hewlett Rand, Returnloads, Hourly.us and more.

luke@freightsolutions.com +44 (0)7368 976 852

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BREXIT BRIEFING

We delve into the opportunities (and the challenges) presented by Britain’s departure from the EU. Related topics Global trade agreements Border control Import/export balance

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4 AUGUST 2021

RO-RO SPECIALISTS

RESPOND TO UK DRIVER SHORTAGE

oll-on roll-off (ro-ro) specialists Continental Cargo Carriers

The shortage of drivers is something that is certainly being felt across

(CCC) has launched an internal driver academy scheme in

the country. With the pandemic, Brexit and the introduction of the

response to the critical shortage of drivers in the UK driver market.

IR35 tax legislation forcing an increase in cost, there are various factors that have played a part. At CCC we wanted to do something to help

Industry body, the Road Haulage Association, estimates that there is a

rectify this imbalance and bring more drivers into the market. Our new

shortfall of 100,000 HGV drivers now, against its pre-Covid estimate of

initiative offers the opportunity for those currently in the warehouse

60,000. The pandemic is said to have played a large role in the shortage,

industry to obtain the relevant skills and qualifications to become a

delaying 30,000 tests for new drivers. Alongside Brexit, with around

driver if they wish to do so. We are also lobbying our local MP to add

15,000 European truck drivers leaving the UK in the last year.

drivers to the UK Shortage Occupation List. Carlo Turner, General Manager, Continental Cargo Carriers

CCC’s internal driver academy will operate close to its industry leading 1Hub facility in Dartford, Kent and is designed to help warehouse

CCC has also joined forces with Europa Worldwide Group to launch a

operatives become skilled drivers, in the hope that it will help combat

scheme to help both those already within the company and externally

the urgent need for drivers.

receive the required training to be Class 1 or 2 drivers. The training academy will be based close to its industry leading 1Hub facility in Dartford.

Established in 1973, CCC is one of the biggest players on the roll-on roll-off market between Europe and the UK, delivering full and part-load

We are thrilled to be able to support Europa in its new training

consignments daily. It operates a fleet of 270 trailers, with a 4000 m2

initiative which will train and create additional HGV Class 2 drivers from

warehouse and employs a team in Belgium and the UK. CCC was acquired

scratch, on a nine-month programme. This is a wonderful opportunity

by Europa Worldwide Group in 2018 but is a wholly separate division.

for those looking to kick-start a long-term career as a driver and we look forward to watching the success of the candidates as they become an integral part of the business. FORWARDER magazine

ISSUE66

BREXIT BRIEFING NEWS 29 JULY 2021

LOGISTICS UK PRESSES GOVERNMENT FOR

TEMPORARY DRIVER VISAS TO EASE SUPPLY CHAIN ISSUES

usiness group Logistics UK has called for government to review

Logistics workers, and particularly HGV drivers, have acted as

its decision not to grant temporary work visas to EU HGV

the engine room of the UK’s economy throughout the pandemic,

drivers, in the wake of mounting pressure on the UK’s supply

keeping homes and businesses supplied with what they need. The

chain caused by a lack of available delivery personnel. As Alex Veitch, the

recent extension of drivers’ hours rules will not solve the problem;

group’s General Manager of Public Policy, explains, with a current shortage

the recently improved Apprenticeship Standard for LGV Drivers is

of around 90,000 drivers, the country’s highly interconnected supply chain

launching in August and will take time to have an impact, and the driver

is now under extreme stress which could be relieved in the short term by

test backlog is unlikely to be cleared till the New Year. Without an

allowing EU workers back to support the domestic workforce:

interim solution while new drivers are recruited, trained and tested, the current problems experienced across the country with out-of-

Logistics has relied on EU drivers for many years, and their loss

stock items will continue. There are simply not enough qualified

at the start of the year as a result of Brexit has hit the sector hard.

personnel available to do the jobs we rely on every day – we urge the

While new drivers are trained and qualify – which can take up to nine

government to be pragmatic and rethink its refusal to allow temporary

months – and DVSA works through its backlog of outstanding HGV

visas for the sake of the UK economy.

driver tests – which we estimate could take until early 2022, it would be prudent for the government to enable temporary visas to be made available for European workers to return to supplement the domestic workforce. The government has already done this for agricultural workers through the Seasonal Worker Scheme, so the precedent has been set: and what is the point of allowing people in to pick the food, if it cannot be transported anywhere due to a lack of available staff?

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he movement of fish to the EU can be challenging, with the

I have the privilege to work with several wholesalers and fish suppliers

recent changes following the United Kingdom coming out

and fully understand their frustrations. We have worked together

of the EU in January 2021. The movement of fish has been

to make their process more palatable by having in place a tight

impacted by having to produce export paperwork and processes. On

communication process throughout the supply chain, to call or email

top of this the product will have to go through an import inspection,

any time of the day and night. It also is imperative that the clearance

which impacts on the timescale of getting the product to market

process where the inspection takes place operates seven days a week

and adds additional cost. Some of our customers did not understand

and there is effective communication with the driver and shipper. The

the process and what paperwork was required; for example, export

feedback I have received has been that they cannot believe the speed

declaration, health certificate, catch certificate, and Traces and Transit

of clearance and when there has been an issue they were contacted

document (T1). Then once the consignments arrive at the port of entry

straight away. The outcome has been the consignment has arrived at

an inspection must take place and the time this would take to get the

the destination within an acceptable time frame, which has helped to

consignment imported correctly into the country has to be factored in.

gain repeat business.

Also, what has compounded this can be the lack of communication with the broker and this is fully tested when something goes wrong. Many of

The UK has a long history of fishing in UK waters since the 14th century

our customers have expressed their frustration that they could not get

and SGS is keen to support an industry that has been in decline for a

hold their broker or adviser for advice or support as their office was

number of years and has been impacted by Brexit.

closed. Also, the person may not be responding to emails or phone calls with the outcome being that the consignment was delayed, not arriving

If you would like more information on how we can support your

to the consumer in the agreed time frame and on some occasions the

business, please do not hesitate to contact Sue Ladd on: sue.ladd@sgs.

consignment had to be destroyed. This has caused additional cost,

com or 01749 340259.

frustration and lost revenue. SGS has supported the market in many ways, such as providing the export paperwork, which includes the T1 (Transit document), and assisting with Traces and a robust reliable import process. In the clearance process, where the inspection takes place, our agent works with the inspection office to assist with the process when required. It does not take much to cause a delay: paperwork not correct, or closure of the T1 document, just two of the challenges that can be compounded if your agent does not operate seven days a week.

THE UK FISH INDUSTRY AUGUST 2021

POST-BREXIT FORWARDER magazine

ISSUE66

BREXIT BRIEFING NEWS 11 AUGUST 2021

RESPONSE FROM PML TO

UNITE'S SIX-POINT PLAN –HGV DRIVER CRISIS

he current HGV driver crisis is something that PML predicted

during the pandemic has largely gone unnoticed - with the practical

some time ago and we wholeheartedly agree with Unite that

support which we believe they are naturally entitled to. PML has always

urgent action needs to be taken. However, at PML we are not

put driver safety and welfare at the top of its agenda. We will be sharing

relying on the government to take steps to address this acute issue.

news of our various planned initiatives in the very near future.”

We are already working on specific plans to provide drivers - whose

Here's the original article for your reference...

pivotal role in maintaining the supply of food and other critical supplies

MINISTERS 'DRAGGING FEET' OVER DRIVER CRISIS - UNION

becoming clearer by the day that we are facing a serious HGV driver shortage across the UK - ‘a perfect storm’ in the worst possible way. Already gaps are appearing on supermarket shelves, and logistics and

nite has accused ministers and company bosses of 'dragging

hauliers’ organisations are warning August will be a pinch point regarding

their feet' over the HGV driver crisis and stressed the threat

the shortage of drivers as workers take summer breaks. The current

of industrial action is growing.

shortage of an estimated 100,000 HGV drivers in the UK has highlighted a number of long-running serious discontents in the industry, from poor

The trade union said government and haulage bosses need to sit down

pay and conditions to inadequate toilet provision and lack of parking

with it to tackle the underlying causes of the crisis that has resulted

facilities. It is clear that the UK’s HGV drivers have been taken for granted

in gaps appearing on supermarket shelves across the country, and

for too long by bosses keen to squeeze the last drop of profit from their

threatened that industrial action remains on the table.

contracts – this brazen lack of respect for the workforce is now coming home to roost with mounting calls for industrial action. We have been

With the Road Haulage Association (RHA) estimating the shortage of

campaigning for some considerable time to have a constructive dialogue

HGV drivers at 100,000, Unite accused employers and government

with ministers and the employers to get to the root of the problems

of doing nothing to deal with what it called 'a brazen lack of respect'

afflicting the industry. Unfortunately, the government has allowed this

towards drivers as they tried to squeeze 'the last drop of profit' from their

situation to drift and has shown a lack of energy in getting to grips with

contracts. Unite said a number of factors have contributed to the HGV

the unfolding situation. Unite has been banging its head against the wall.

driver shortage, including an ageing workforce who are retiring, the effect

Adrian Jones, national officer for road transport, Unite

of the ‘pingdemic’, the backlog in tests for new entrants due to Covid restrictions, and EU drivers who returned home during the pandemic, but

Unite has proposed a six-point plan to alleviate the crisis, which

are now deterred from returning to the UK due to Brexit bureaucracy.

includes improved pay and conditions; tackling the lack of diversity in the industry; simplifying driving hours rules; making better parking

We call on ministers and employers to stop dragging their feet and

and facilities a priority; toughening up sanctions for employers denying

sit down with Unite to chart a way forward, otherwise the present-

drivers access to basic facilities; and shifting the cost of accreditation

day problems of gaps on supermarket shelves will just get worse. It is

from drivers to employers.

FORWARDER magazine

ISSUE66

FORWARDER magazine

ISSUE66

COVID-19 RECOVERY

Hopefully the most short-lived section of FORWARDER, we'll bring you word on how the industry is recovering from this crisis and focus on positive stories about a world bouncing back. Related topics SARS-CoV-19 coronavirus Government measures Industry reactions

8 8 FORWARDER magazine

ISSUE66

3 JULY 2021

LOGISTICS UK MEMBER TRANSFORMS

LOW-FLOOR COACH INTO VACCINATION UNIT TO HELP NI COMMUNITIES

he South Eastern Health & Social Care Trust – a member of

The temperatures of staff are checked at the entrance of the vehicle

business group Logistics UK – has converted its 14-seat low

using a tablet, while inside are two cubicles to ensure patients’ privacy

floor coach into a unique mobile vaccination unit to administer

and nursing staff have enough space to work safely. Conscious that

thousands of urgent vaccines to vulnerable communities in Northern

the nursing staff would be on site all day without access to amenities,

Ireland, in a show of care, determination, and community spirit that the

the vehicle is fitted with a small kitchen; there is also with a ramp for

logistics industry is being increasingly recognised for throughout the UK.

wheelchair access. The unit is fully Wi-Fi enabled to relay real time information back to the Trust’s headquarters. A large 50” public facing

Richard Walker, Service Lead for the South Eastern Health & Social

monitor is used for public messaging.

Care Trust, worked with Ballymena-based company Nu-Track to design a vehicle that would maximise available space for vaccinations while adhering to social distancing and heightened infection prevention control measures. Together, they were able to convert the vehicle in just three weeks, in time for the start of the December 2020 vaccination programme. The vehicle has since been used extensively in the community roll out of the COVID-19 vaccines. It is incredible to think that the vehicle was designed and built within three weeks and is the only one of its type in the UK that we are aware of. We are in awe of the Trust and Nu-Track for coming up with the idea and executing it so quickly and effectively – a true display of the ingenuity of logistics. Jayne Currie, Logistics UK’s Member Relations Manager for NI It was a privilege for Nu-Track to be involved in the production of this one-of-a-kind COVID-19 vaccination vehicle for South Eastern Health & Social Care Trust. With only a three week turnaround available, our team designed and built a bespoke vehicle that is suitable for the requirements but could also easily be returned to its original state as an accessible bus at any point in the future. Rob Shiels, Managing Director, Nu-Track

FORWARDER magazine

ISSUE66

COVID-19 RECOVERY NEWS 11 AUGUST 2021

SYNLAB & IATA PARTNER TO FACILITATE SAFE & EASY TRAVELLING

YNLAB, Europe’s leading medical diagnostic services provider,

We are pleased to partner with IATA to make travelling as safe as

and the International Air Transport Association (IATA)

possible. At a time when people around the world are resuming air

announced a partnership to facilitate safe and easy travel.

travel and different variants of the SARS-CoV-2 virus are spreading,

Today, the two partners signed an agreement to incorporate SYNLAB’s

testing remains crucial. Testing is a central pillar in monitoring and

extensive lab network into IATA Travel Pass. This will enable airline

controlling the pandemic to prevent the spread of the virus. As the

passengers to access SYNLAB’s broad and secure COVID-19 testing

market leader in Europe for PCR testing, we have conducted 18 million

services, benefiting from its international capabilities. SYNLAB and IATA

PCR tests since the outbreak of the pandemic, underlining our strong

build upon valuable experience gained during a successful pilot project

expertise in this incredibly relevant field.

for passenger testing in Columbia over the course of the past months.

Mathieu Floreani, CEO, SYNLAB

IATA Travel Pass allows passengers to locate authorised laboratories

Verified COVID-19 testing is critical to restore the freedom to travel

at departure locations to get tested for SARS-CoV-2 as required by

for people who are not vaccinated. IATA Travel Pass aims to make it

border and health authorities. After testing, SYNLAB will provide

as simple as possible for travellers to locate certified labs and securely

passengers with their certified test results directly through the IATA

receive the test results that governments require for entry. Adding

Travel Pass. The app checks the result against the IATA Travel Pass

SYNLAB’s extensive lab network will help travellers more easily ensure

registry of national entry requirements to produce an 'OK to Travel'

that they meet their COVID-19 travel requirements.

status. Through the app passengers can share their status and the digital

Willie Walsh, Director General, IATA

test certificates with authorities and airlines to facilitate travel. SYNLAB has a proven track record of implementing large-scale SARSIATA Travel Pass applies the highest data security standards. Authorised

CoV-2 testing concepts: as trusted and long-standing medical partner

laboratories directly send COVID-19 test results to the passenger’s

and advisor to national healthcare systems, governmental entities,

phone as a verifiable credential. This way, the IATA Travel Pass is a digital

international companies, and associations. With its network of more

solution that also prevents potential forgery of test results.

than 450 medical laboratories and over 1,600 sample collection points across 36 countries, SYNLAB is dedicated to offer medical excellence with reliable testing services and shortest possible turnaround times.

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ISSUE66

sked about ongoing issues caused across industry by contacts

designation and providing a blanket exemption for the industry. Those

from the NHS app, Elizabeth de Jong, Policy Director at

with two vaccinations and recording negative test results should be

Logistics UK said:

allowed to continue to work. This will provide resilience for the UK’s supply chain and prevent unnecessary administration time being wasted.

Logistics as a sector is flexible and adaptable and has maintained

The proposed process to apply for exemption from isolation, following

supplies of everything UK plc needs throughout the pandemic. Many of

notifications from the NHS app, appears time consuming, and will not

our workers operate in isolation and the risk of infection passing between

help logistics businesses which are already working at full stretch to keep

them is very low – however, for those in warehouses and distribution

the country supplied with all that it needs. We are talking to government

centres, the risk is higher. Having deemed logistics a 'key' industry at

about streamlining this process right now to protect the integrity of

the start of the pandemic, the government should be maintaining this

the supply chain.

21 JULY 2021

STATEMENT FROM LOGISTICS UK ON

‘PINGING’ BY NHS COVID-19 APP

peaking in response to the plans announced by government,

the country supplied with all that it needs. Having deemed logistics a

that businesses should apply on a case by case exemption

'key' industry at the start of the pandemic, the government should be

from isolation if contacted by the NHS app, Elizabeth de Jong,

maintaining this designation and providing a blanket exemption for the

policy director at Logistics UK said: The proposed process to apply for exemption from isolation, following

notifications from the NHS app, appears time consuming, and will not

industry, with the proviso that any workers suffering from COVID-19 symptoms should follow the necessary protocols as before. This will provide resilience for the UK’s supply chain and prevent unnecessary administration time being wasted.

help logistics businesses which are already working at full stretch to keep

21 JULY 2021

LOGISTICS UK'S RESPONSE TO THE

GOVERNMENT'S PLANS FOR THOSE ‘PINGED’ BY THE NHS APP FORWARDER magazine

ISSUE66

COVID-19 RECOVERY NEWS

DRIVER SHORTAGE CRISIS: 22 AUGUST 2021

UK BUSINESS GROUPS DEMAND ACTION

s the ongoing shortage of HGV drivers continues to affect the

The current shortfall of around 90,000 HGV drivers is placing

logistics and retail sectors, two of the UK’s biggest business

unsustainable pressure on retailers and their supply chains. While there

groups, Logistics UK and British Retail Consortium (BRC)

was a shortage of HGV drivers prior to the Covid-19 pandemic and

have today (22 August 2021) written to the Department for Business,

Brexit, these two events have exacerbated the situation; the pandemic

Energy and Industrial Strategy (BEIS) to outline key three steps the

halted driver training and testing for more than 12 months, while an

government can take to overcome the problem and protect the supply

estimated 25,000 EU drivers returned home during the pandemic and

chain. According to the groups, which together represent more than

following the end of the transition period. Logistics UK and BRC are

23,000 members nationwide, the crisis is anticipated to worsen in the

urging the government to adopt three policies immediately. First, to

coming months as demand for goods increases with the new school

increase DVSA’s testing capacity permanently so the agency is able to

year starting, businesses returning to their workplaces post-Covid-19

process the backlog of driver tests placed on hold during the pandemic

restrictions, and the build-up to Christmas beginning – traditionally the

– this has left thousands of aspiring HGV drivers unable to join the

peak time for logistics movements.

workforce. The government should also review its decision not to grant temporary work visas to HGV drivers from the EU, as such

Writing to Rt Hon Kwasi Kwarteng MP, the Secretary of State at

drivers could supplement the domestic HGV workforce in the short-

BEIS, David Wells, the Chief Executive of Logistics UK, explained

term, while the testing backlog is cleared, and new drivers are trained

that retail and logistics industries are taking proactive measures to

and become qualified. Third, industry needs government to ensure its

address the driver shortage challenge – including increasing pay rates,

skills and training schemes support the recruitment of HGV drivers,

offering bonuses, and implementing internal training schemes – but the

by reforming the National Skills Fund to fund HGV driver training and

government must take immediate action to support supply chains:

injecting flexibility into the Apprenticeship Levy. Writing with Helen Dickenson OBE, the BRC’s Chief Executive, Mr Wells added:

Logistics UK and BRC need BEIS to work with us to

ensure the government provides a clear road map and tangible support for industry to ensure that our stores can continue to provide what the country needs every day.

FORWARDER magazine

ISSUE66

M UK, the Leeds-based auto-engineering firm that installs

Equipped with sanitising stations, toilet and kitchen facilities and seating,

accident-prevention safety systems for commercial vehicles,

SM UK’s welfare vans are also fitted with a super-powerful lighting system

has announced a 43% increase in revenue for the 2020-21

to help avoid accidents by brightly illuminating the surrounding area.

financial year. Turnover rose to £7.7m in the 12 months to June 2021, from £5.4m the previous year, while the business also created 25 new

The firm, which has announced plans to invest £4m in a new 35,000 sq

jobs and improved the safety of 3,800 vehicles during that time.

ft Leeds headquarters and workshop, creating 30 new jobs later this year, has also seen increased demand for its safety system installations

The firm, which has seen a boom in demand from clients in the logistics

from its blue-chip logistics client base. In May it won a new £500,000,

sector, in part to comply with new vehicle safety legislation affecting

230-vehicle installation contract for parcel delivery firm Tuffnells.

HGVs travelling in Greater London, has this year also diversified into developing covid-safe welfare vehicles designed to protect workers on

SM UK has also been awarded ‘Type Approval’ status by the Vehicle

remote sites.

Certification Agency, which authorises SM UK to work on vehicles pre-registration, ensuring they are fully equipped from their first day

SM UK managing director Steve MacDonald, who founded the business in 2000, said,

on the road.

Safety and protecting people is central to everything we

do. Entering the welfare market earlier this year with our Yorkshire-built

We are really proud to have been part of the huge national effort

fleet of covid-safe vehicles has without doubt helped to drive growth for

to reduce the spread of covid and to help keep the country moving

us.As so many employers have had to focus on ensuring staff working

safely in the process,” said Mr MacDonald. “The extra demand for our

on highway maintenance, construction or other remote sites are safe,

services brought about by the pandemic has undoubtedly helped to

reducing exposure to the virus, we’re experiencing huge interest in our

generate growth for SM UK over the last 12 months. However, an

welfare vans. Due to a nationwide shortage of vans we have only been

increased focus on road safety has also created an appetite for our

able to produce 30 vehicles this year, but we plan to step up production

state-of-the-art safety installations. We are all about improving safety,

by around 500% to 20 vans a month in order to meet demand.

whether that’s for drivers, other road users or staff working on sites, and that is fundamental to our success and what we hope will be our continued growth. SM UK employs 70 staff across its current Leeds HQ and a workshop in Tamworth. 18 AUGUST 2021

43% TURNOVER GROWTH AT AUTO-SAFETY BUSINESS SM UK AS

PANDEMIC DRIVES FOCUS ON WELFARE VEHICLES & LOGISTICS FORWARDER magazine

ISSUE66

AIR FREIGHT

A system of transporting goods by aircraft. Related topics AOG (aircraft on ground) OBC (on-board couriers) Air charter

14 14 FORWARDER magazine

ISSUE66

2 AUGUST 2021

JAPAN AIRLINES GROWS ITS

PARTNERSHIP WITH WFS IN EUROPE

apan Airlines has awarded new online and offline handing

pharmaceutical products means we are perfectly placed to support

contracts to Worldwide Flight Services (WFS) in Europe.

Japan Airlines’ vaccine charter flights. We are also delighted to welcome

The airline has partnered with WFS in Liege to provide cargo

the airline as a new customer in Liege and to have renewed its offline

handling and ramp transportation for its new weekly Boeing 747 freighter

handling agreement with us in Brussels. This also enables us to continue

flight from the Belgian airport to Tokyo. In a separate development,

our close working relationship with our friends at J-Air.

Japan Airlines has also extended its offline handling agreement with WFS

Marc Claesen, Senior Vice President Commercial EMEAA, WFS

at Brussels Airport, which sees WFS working closely with the airline’s cargo GSSA partner, J-Air, to coordinate road transport connections

WFS is handling the vaccine shipments at the dedicated pharma zone in its

for Japan Airlines’ flights from Paris, Frankfurt, Amsterdam and London.

new 250,000 tonne capacity cargo terminal at Brussels Airport. The GDPtrained WFS team will ensure the integrity of the temperature-controlled

WFS has also been appointed by Japan Airlines to handle a series of

shipments is maintained throughout the storage and handling process.

all-cargo flights ex Brussels Airport to Osaka this summer carrying Covid vaccines.

WFS, the world’s largest air cargo handler, has invested heavily to provide specialist pharma facilities for its airline and forwarding clients. This includes

We are very happy to expand JAL’s European partnership with

15 dedicated pharma facilities in

Amsterdam, Bangkok, Barcelona,

WFS, which responds well to our requests, such as for the high quality

Brussels, Cape Town, Copenhagen, Cork, Dublin, Frankfurt, Johannesburg,

handling of vaccines in Brussels and our requirements for time definite

London, Madrid, Miami, New York JFK, and Paris, which are all either IATA

handling of large volumes in Liege.

CEIV or Good Distribution Practice (GDP) certified or compliant.

Tatsusuke Osakabe, Regional Manager Cargo & Mail, France, Spain & Belgium, Japan Airlines

In support of the global Covid vaccination programme, WFS’ Project Coldstream task force is continuing to coordinate the safe and

Japan Airlines is a highly valued WFS customer, and we are proud to

secure handling of shipments across the company’s global network,

be extending the work we do for the airline in Europe. Our commitment

expediting handling procedures and ensuring the integrity of the

to providing the highest levels of handling and compliance for all

vaccines is protected. FORWARDER magazine

ISSUE66

AIR FREIGHT NEWS 4 AUGUST 2021

AIR ONE AVIATION GENERATES

145 MILLION KILOS OF BOOKINGS

FOR 1,300 747 FULL CHARTERS IN FIRST YEAR AS GLOBAL GSA FOR AEROTRANSCARGO

ir One Aviation has generated over 145 million kilos of

Madrid, Ostend, Paris, Prague, Vatry, Vienna, Zaragoza and Zurich.

cargo for over 1,300 Boeing 747 freighter flights in its first

Outside of Europe and Asia, demand has also been met from major

12 months as the global general sales agency partner of

freight forwarders, logistics providers and brokers in Costa Rica, Delhi,

AEROTRANSCARGO (ATC).

Dhaka, Lagos, Lusaka and Rio de Janeiro.

Prior to appointing UK-headquartered Air One Aviation on 1 August

Our first year as a charter airline has exceeded all our expectations

2020, AEROTRANSCARGO was operating solely as an ACMI carrier

and for this I have to pay tribute to the performance of our global GSA

with four 747-400 freighters. A year later, it has a fleet of six 747-400Fs

partner, Air One Aviation. Through their neutrality and ‘Blue Chip’

and Air One Aviation has helped to firmly establish ATC as a first-

contacts in leading freight forwarders and brokers, they have quickly

tier charter airline partner working with global freight forwarding and

established the AEROTRANSCARGO brand in the international cargo

logistics companies, and charter brokers.

market and given us a platform for the next stage of our growth. We greatly value their deep knowledge of the all-cargo market and look

Such has been the success of the partnership that Air One Aviation

forward to what we can achieve together going forward in support of

already has another 1,000 full flights booked between August and the

our large and growing client base.

end of 2021 to transport a further 115 million kilos of cargo.

Jai Singh, CEO & Managing Director, ATC

The f irst 12 months of the GSA agreement has seen

We have been able to meet the high demand for freighter capacity

AEROTRANSCARGO’s 747-400Fs successfully operate flights

over the past year because of the reliability of AEROTRANSCARGO’s

connecting 50 of the world’s premier air cargo gateways, including 244

flight operations, and the airline’s continued fleet investment. In this

services ex Hong Kong, 88 from Liege and 83 from Zhengzhou in China’s

time, it has expanded its 747-400F fleet from four to six aircraft, which

Henan province. As well as operations from other key Chinese airports

has enabled us to confidently market capacity to charter brokers, freight

including Guangzhou, Hangzhou, Macau, Nanchang, Shanghai, Shenzhen

forwarders and consolidators looking for short and long-term charter

and Zhengzhou, the fleet has also provided much-needed cargo capacity

solutions. We already have strong forward bookings well into 2022

to customers in markets in Asia Pacific and Southeast Asia such as

and expect the airline to continue to invest and grow in line with the

Bangkok, Brisbane, Ho Chi Minh City, Kuala Lumpur and Singapore.

opportunities we are generating all over the world. Paul Bennett, CEO, Air One Aviation

In Europe, in the past year, Air One Aviation has also generated full load bookings for AEROTRANSCARGO services to Amsterdam, Brussels,

Air One Aviation has exclusive sales and marketing rights across all

Budapest, Frankfurt, Hamburg, Leipzig, Liege, Luxembourg, Maastricht,

territories on behalf of AEROTRANSCARGO.

FORWARDER magazine

ISSUE66

erry Logistics Network Limited (‘Kerry Logistics Network’,

We chose Huntsville as our Americas air freight hub for KCN as it is

‘KLN’; Stock Code 0636.HK) introduces a new Trans-Pacific

congestion free and enjoys expedited transfer of cargo to Latin America

air freight service to connect multiple Asian locations to the

and Mexico. With cooperation from HSV, we will be able to execute

USA to capture the heightened demands in the pandemic-hit air freight

swift dispatch of cargoes to cities within the USA and Canada. KCN

market. Named Kerry Freight Controlled Network (‘KCN’), the freight

will be a welcomed service in the increasingly tight air cargo market

integrator centres on the Americas hub set up in Huntsville, Alabama,

and meet the demands of customers looking for a lasting and reliable

USA. The inaugural flights will originate from Hong Kong in August 2021.

solution to their air freight needs. Kevin Bulger, Chief Operating Officer USA, Kerry Logistics Network

KCN is a time-definite solution that offers standard air freight services to customers with guaranteed space and long-term pricing, fulfilling the

The Port of Huntsville is a Southeast gateway to countries all over the

needs of customers looking for stable and long-term solutions. KCN

world and makes our region a highly sought-after location for business

leads the market in heavy air freight integrators with door-to-door

and industry. Home to the Huntsville International Airport (HSV), Jetplex

solutions for a wide range of products: from small parcels to large and

Industrial Park (JIP) and the International Intermodal Centre (IIC), our

oversized cargoes, including DGR and lithium batteries.

Port creates efficient, effective, and economical solutions for customers and stimulates the regional economy through a strong transportation

KLN is partnering with the Huntsville International Airport in the State

infrastructure, global connectivity, and innovative logistic solutions. Kerry

of Alabama, USA, to establish a hub at the airport, operating inbound

Logistics Network will enhance HSV’s global connectivity and speed to

and outbound air cargo flights as well as trucking connections to provide

market solutions. We welcome our newest logistic partner to HSV and

seamless transportation of goods across the Americas. KLN will operate

look forward to a long term, prosperous partnership.

multiple aircraft on a weekly basis from select origins in Asia.

Rick Tucker, CEO, Port of Huntsville Backed by its excellent track record in the industry, the support of carriers, its customs clearance capacity and extensive coverage of major air transit hubs across different regions, KLN’s air freight business, from Asia to the world, surged in 2020. 3 AUGUST 2021

KERRY LOGISTICS NETWORK LAUNCHES OWN-CONTROLLED NETWORK TO

LINK ASIA TO THE AMERICAS HUB FORWARDER magazine

ISSUE66

AIR FREIGHT NEWS 2 AUGUST 2021

IAG CARGO EXPERIENCES

RECORD QUARTER

AS IT CELEBRATES ITS 10TH ANNIVERSARY

AG Cargo, the cargo division of International Airlines Group (IAG),

In Q2 IAG Cargo, together with the passenger business launched

reported strong Q2 revenue amid a confident outlook for the cargo

additional joint cargo-passenger flights as some governments eased

business and in-line with an improved air-cargo market.

restrictions. Activity from Spain to Latin America increased as a result, with additional frequencies to Sao Paolo and Mexico City and a

IAG Cargo achieved revenues of €419 million from April 1 to June 30

resumption of services into Guayaquil and San Juan.

2021; an increase of 17.3 per cent at constant currency versus the same period last year. Overall yield for the quarter was down 32.1 per cent

During the quarter IAG Cargo operated an extensive charter programme

at constant currency versus last year reflecting the increase in market

on top of its cargo-only schedule. This included flights operated for

capacity, while sold tonnes more than offset the decline and were up

charity with British Airways, providing medical equipment and relief

56.2 per cent. The Q2 results take IAG Cargo’s half year revenue to

into India as the country experienced a rapid rise in COVID-19 cases.

€769m, up 25 per cent on the first half of 2020. Q2 was an exciting quarter for IAG Cargo and delivered another set of Ecommerce continued to be a major driver of activity in the quarter,

strong results. We celebrated our 10 year anniversary in April and in June

with the business moving a diverse range of products from fashion and

partnered with Kuehne+Nagel to source 1.2 million litres of Sustainable

electronics to sporting equipment. The quarter also saw a very significant

Aviation Fuel, enough to power 16 flights across the Atlantic. IAG Cargo

increase in the movement of Italian wine into the USA – 95,000 bottles.

charters and cargo-only flights remained sought after in the quarter, and whilst we welcome the return to passenger flying especially out of Spain, we continue to be impacted by passenger restrictions in the UK and Ireland. Elizabeth Haun, Chief Financial Officer, IAG Cargo

SASI & TRB GUIDEBOOK 10 AUGUST 2021

‘MODERNIZING AIR CARGO OPERATIONS & INFRASTRUCTURE AT U.S. AIRPORTS’

oday SASI World is pleased to begin work on a research

of all types and sizes to help modernize their airport cargo facilities,

project: Modernizing Air Cargo and Infrastructure at U.S.

processes and operations in coordination with key logistics stakeholders.

Airports with the Airport Cooperative Research Program

The guidebook will address the optimization of a multimodal approach

(ACRP), under a Division of the TRB, which is under the National

to facilitate the flow of commerce and the movement of goods in

Academy of Sciences, Engineering, and Medicine in the United States.

coordination with on- and off-airport facilities and services.

The objective of this project is to develop a guidebook for U.S. airports

FORWARDER magazine

ISSUE66

lobal airlines managed the traditional ‘Summer slack season’ for

was still at a relatively high level and any summer slump was short-lived

air cargo space in July by constantly tweaking capacity levels to

– but this has to be seen against the backdrop of current capacity trends

address flat demand during the month versus pre-Covid levels.

in the market. The rise in loadfactor during the last two weeks of July was mainly caused by capacity being taken out of the market based on

New industry volume, loadfactor and rates data from analysts CLIVE

less strong airfreight demand, as we have reported previously.

Data Services and TAC Index also highlight airfreight rates lagging two

Niall van de Wouw, Managing Director, CLIVE

weeks behind changes in the demand/supply ratio. As in previous months of 2021, to provide meaningful analyses of the current state of

CLIVE’s dynamic loadfactor data and the latest airfreight rates analyses

the global air cargo market, CLIVE continues to measure performance

from TAC Index indicates a 1-2 week delay in rates being adjusted to

to pre-Covid 2019 levels as well as providing 2020 year-over-year

industry loadfactors.

comparisons. This shows chargeable weight was flat in July versus 2019 and +23% over 2020.

The BAI (Baltic Air Freight Indices) monthly average increased by 2% in July over June but was 6% below the year-to-date high seen in May.

Capacity, however, remains tightly constrained. Available capacity, while

TAC Index saw week-on-week reductions in the final two weeks of

+29% compared to 2020, is still -18% below the level seen in 2019

July, which followed the drop in loadfactor at the start of the month.

before the pandemic took hold. Consequently, CLIVE saw a fluctuating

It reports 13 of its 17 trade lane indexes saw an increase over June 2021.

‘dynamic loadfactor’ in July. Reduced capacity contributed to the +5%

The overall index was positive versus July last year at +38% and versus

pts rise in dynamic loadfactor versus 2019 – measured against both the

2019 by 98%, reflecting both demand and constraints in capacity.

volume and weight perspectives of cargo flown and capacity available – but a -3% pts drop over the same month in 2020.

The China and Hong Kong markets saw an improvement in July over June, 2% and 5% respectively, after large declines in June. All the trade

The dynamic loadfactor for July of 66% is the lowest we have seen

lanes from these markets were positive over June. The European market

since the start of the COVID crisis. The difference compared to 2019

also improved versus June, with average rates up 2% ex Heathrow and

is also 2-4% pts lower than in recent months. The start of the holiday

Frankfurt for July, for example, although the growth versus 2019 differed

season and its traditional impact on air cargo volumes is obviously a

significantly, with Frankfurt +62% and Heathrow up a staggering 202%.

factor, but it’s also clear that airlines are constantly tweaking capacity. Demand has not picked up yet, so they are tightly managing supply.

Demand continues to be strong in the airfreight industry versus

Compared to where the market was a year ago, performance on a par

2020 as economies recover, eCommerce continues to thrive, and the

with July 2019 is certainly not bad news, but the demand vs. supply

sea freight industry continues to suffer from capacity and operational

ratio is going to remain tight, especially with no signals that the inter-

challenges. In summary, air freight market prices were up in July but did

continental passenger market is going to recover anytime soon. When

not recover back to the highs seen in May. Prices continue to be strong

we look deeper into the data, we see that this figure of 66% was mainly

versus last year and pre-pandemic levels and this is expected to be the

caused by low loadfactors at the start of the month, while, in the last

case for the foreseeable future as demand continues to outstrip supply.

week of July, it rose to 68% and this continued in the first week of

Gareth Sinclair, TAC Index

August. So, if those early weeks were the ‘slack season,’ the loadfactor

‘SLACK SEASON’ IS SHORT LIVED IN JULY 11 AUGUST 2021

AS AIRLINES REACT TO FLAT AIR CARGO DEMAND FORWARDER magazine

ISSUE66

SEA FREIGHT

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CHINA XPRESS EXTENDED 19 JULY 2021

TO A LONG-TERM IMPORT & EXPORT SERVICE

e're delighted to announce that our sister company

He added that focusing on single ports of loading and discharge offered

DKT Allseas’ pioneering China Xpress shipping services

a more robust solution, especially for time sensitive goods.

from China to Liverpool are now to be extended into

a regular round-trip liner operation following the success of the first

Owner and operator of Port of Liverpool, Peel Ports said it was well

group of sailings. Since the maiden voyage of our vessel MV Ronnie in

positioned as a viable call for Far East services and other deep-sea

April, we’re now extending to a comprehensive import and export

lines. Managing director, David Huck, said:

service to/from China and the UK.

Allseas pioneering service shows there is demand for a direct China

The success of the DKT

to Liverpool service. We’ve worked closely with Allseas to provide Our China Xpress service, which first sailed in April this year, is the

a gateway from the Far East direct into the heart of the UK’s cargo

first service of its kind to offer a direct service from the Far East

owning community.

into Liverpool port (UK). An initiative intended to provide relief to customers who are still facing increased ocean freight rates and reduced

He added that while the Allseas service would use smaller vessels,

reliability due to the knock-on impacts of the global pandemic. And with

our continued investment into our Liverpool2 deep-water container

shipping transit times proving to be a current challenge in the industry,

terminal also means we can handle some of the world’s largest vessels

we’ve been able to support our customers by providing a 30-day transit

and facilitate deep sea routes, strengthening our position as a viable call

time due to the direct service.

for Far East trade.

Our first sailings were completely sold out and due to an overwhelming demand we’ve now fixed contracts for a longer-term frequent Far East import and export service for our customers. This service, which is under our own direct charter, has been born out of necessity and frustration with the current supply and demand issue. By taking a progressive approach we’ve been able to offer a guaranteed service, without deviation or additional port calls from Shanghai and Ningbo into Liverpool, at a sensible price. Darren Wright, Managing Director, Allseas Global Logistics

FORWARDER magazine

ISSUE66

SEA FREIGHT NEWS

HMM WORKERS TO QUIT EN MASSE 23 AUGUST 2021

AS A FORM OF STRIKE

MM’s union voted to go on strike after wage negotiations

This strike is not a matter of wages, but is intended to guarantee

with management failed. The union, representing crews

crewmen’s basic rights,

Jeon Jeong-geun, a spokesperson for the

on ships, held a vote Monday after labor and management

union, told the JoongAng Ilbo.

The work environment at HMM is so

failed to agree on wages even under mediation by the National Labor

poor that there are times when we cannot get off the ship for a year

Relations Commission (NLRC).

due to a crew shortage.

Of the 453 union members, 434 voted, and 400 people voted in favor.

Jeon added that many employees are considering 'working for the Mediterranean Shipping Company, which pays 2.5 times higher wages

Technically, they are not allowed to strike because Korean law doesn't

than HMM.'

allow a strike on a vessel operating outside of Korea. Mediterranean Shipping Company is a Geneva-based company that was The union is choosing to submit a letter of resignation en masse on

the second largest container shipping company as of May, according to

Wednesday.

research consultancy Alphaliner.

The union has been asking for a 25 percent increase in wages for this

Another HMM union representing office workers also failed to agree

year with a bonus of 1,200 percent of their monthly salary.

on wages in a third and final round of negotiation under the mediation of the NLRC last week.

Management proposed an eight percent increase and a bonus of 500 percent of a monthly salary.

HMM’s net profit jumped more than 600 percent on year in the second quarter thanks to higher freight rates and increased volumes.

The union argues that a 25 percent raise is necessary after wages were frozen from 2012 through 2019, and because earnings of the company

HMM is 24.96 percent owned by the Korea Development Bank.

have improved. HMM shares were down 2.23 percent on Monday to 37,350 won ($32). They held two rounds of mediation under the NLRC.

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11 AUGUST 2021

UNION:

MINISTERS ‘DRAGGING FEET’ OVER DRIVER CRISIS OVER DRIVER CRISIS

nite has accused ministers and company bosses of 'dragging

We call on ministers and employers to stop dragging their feet and

their feet' over the HGV driver crisis and stressed the threat

sit down with Unite to chart a way forward, otherwise the present-

of industrial action is growing.

day problems of gaps on supermarket shelves will just get worse. It is becoming clearer by the day that we are facing a serious HGV driver

The trade union said government and haulage bosses need to sit down

shortage across the UK - ‘a perfect storm’ in the worst possible way.

with it to tackle the underlying causes of the crisis that has resulted

Already gaps are appearing on supermarket shelves, and logistics

in gaps appearing on supermarket shelves across the country, and

and hauliers’ organisations are warning August will be a pinch point

threatened that industrial action remains on the table.

regarding the shortage of drivers as workers take Summer breaks. The current shortage of an estimated 100,000 HGV drivers in the UK

With the Road Haulage Association (RHA) estimating the shortage of

has highlighted a number of long-running serious discontents in the

HGV drivers at 100,000, Unite accused employers and government

industry, from poor pay and conditions to inadequate toilet provision

of doing nothing to deal with what it called "a brazen lack of respect"

and lack of parking facilities. It is clear that the UK’s HGV drivers have

towards drivers as they tried to squeeze "the last drop of profit" from

been taken for granted for too long by bosses keen to squeeze the last

their contracts.

drop of profit from their contracts – this brazen lack of respect for the workforce is now coming home to roost with mounting calls for

Unite said a number of factors have contributed to the HGV driver

industrial action. We have been campaigning for some considerable time

shortage, including an ageing workforce who are retiring, the effect

to have a constructive dialogue with ministers and the employers to get

of the ‘pingdemic’, the backlog in tests for new entrants due to Covid

to the root of the problems afflicting the industry. Unfortunately, the

restrictions, and EU drivers who returned home during the pandemic, but

government has allowed this situation to drift and has shown a lack of

are now deterred from returning to the UK due to Brexit bureaucracy.

energy in getting to grips with the unfolding situation. Unite has been banging its head against the wall. Adrian Jones, national officer for road transport, Unite Unite has proposed a six-point plan to alleviate the crisis, which includes improved pay and conditions; tackling the lack of diversity in the industry; simplifying driving hours rules; making better parking and facilities a priority; toughening up sanctions for employers denying drivers access to basic facilities; and shifting the cost of accreditation from drivers to employers. FORWARDER magazine

ISSUE66

ROAD FREIGHT NEWS 5 AUGUST 2021

MPS COME OUT TO CONDEMN THE

GOVERNMENT’S 2030 BAN ON NEW FOSSIL FUELLED CAR SALES & THE ILL-INFORMED PUSH FOR US ALL TO DRIVE ELECTRIC

3 MPs and Lord Lilley have endorsed a ground-breaking new report

The APPG Report Highlights:

from the APPG for Fair Fuel for UK motorists and UK hauliers. It

• 7 Practical Recommendations to lower emissions without banning

brings to the attention of decision makers that UK’s 37m drivers

also want clean air to breathe. But at the same time to show that the

new diesel and petrol vehicles by 2030. • A plethora of expert opinions on recent Government edicts and

current unilateral Government policies for road users, whilst on the

their effective ways to reduce emissions and avoid economic

surface seem laudable, are instead set to be damaging for the economy

doomsday.

and the Nation’s role in ‘helping out’ with global climate change.

• Several questions of the Government on behalf of UK’s 37m drivers as to the viability and cost of the Government’s unexpected target

The only thing that’s protecting the Government from electoral harm

date to ban new fossil fuelled cars and vans in 2030.

on this matter is the seeming Westminster consensus and lack of courage

• A ‘cradle to grave’ review of Electric Vehicles compared to Petrol/

to stand up to the climate fanatics and say: enough! Sooner or later the

Diesel driven Transport. Highlighting safety, production, electricity

public will rebel against this madness. Better to have the rational debate

supply and practicality of EVs.

now before we fully embark on a failing and expensive experiment.

• Whether the Government has truly recognised a fair and equitable replacement for £35bn of annual Fuel Duty and VAT.

Craig Mackinlay, Chair, APPG

• The largest ever survey of road user opinion that back a series of recommendations from the APPG as to meeting the needs of

The Government should immediately remove the threat of the 2030

reducing vehicle emissions without adopting the Government’s

ban on the sales of new petrol and diesel vehicles. Instead, they

highly unpopular road user policies. 50,000 took part.

should incentivise the move to clean fuels by motivating industry and entrepreneurs to develop technologies that will not impact adversely on

MP Quotes Include:

the economy, drivers, or businesses. Allow the market to dictate what

In producing probably one of the most authoritative reportson the

clean fuel technology is best and affordable for all drivers, not through

subject ever written, we have listened to thousands of road users, from

a very costly, divisive ineffective Government mandate.

cyclists, bikers, motorists, through to our vital frontline and essential much undermined commercial vehicle drivers. We have put together a range of recommendations to Government that are both constructive and economically viable to help reduce emissions without hurting 37m drivers or UK’s economy. It is imperative we bring the majority of the electorate

FORWARDER magazine

ISSUE66

along with us in the changes being demanded of them. Not using a ton of

Other quotes from 12 MPs and a Lord include:

un-consulted millstones. It must be through consultation and consensus

Steve Baker,

Karl McCartney,

and a rational debate about the cost and alternatives. That will mean

Sir Greg Knight,

Graham Stringer,

compromises on all sides of the green agenda. Above all, using common

Andrew Bridgen,

Sir John Hayes,

sense and practical, achievable solutions. We have shown evidence in

Philip Davies,

Lord Peter Lilley

this measured report that the current Government Road user transport

Bob Blackman,

plans are at best unwise and worst of all, ill-advised. It is not too late for a change of overall policy. A change that will be supported by the majority of

All quotes can be accessed at:

the electorate, businesses, and all road users for a long time to come.

https://fairfueluk.com/APPG-FFUK/4/

Craig Mackinlay MP, Chair, APPG

https://fairfueluk.com/APPG-FFUK/6/

There is a lot of common sense in the APPG Fair Fuel Report.

The APPG Report has been produced by the APPG for Fair Fuel for

Greener transport needs to work for the people it wishes to attract

Motorists and Hauliers, with considerable editorial and research input by its

as users. You cannot get to work or run the children to school on a

Editor Howard Cox, Secretary to the APPG and Founder of the FairFuelUK

government target. Government needs to explain how these changes

Campaign. Download: https://fairfueluk.com/APPG-FFUK

are going to be better, popular and affordable. Sir John Redwood MP This policy was wrong headed from the start, dreamt up in the kitchen diners of Notting hill, with no understanding of real people’s daily lives. It’s clear that the switch to electric will cause more environmental damage than running clean diesel. What’s more who is to say electric won’t be superseded soon making this whole costly charade a waste of time and money. Julian Knight MP This is a serious and well-researched report that should force policy makers to face facts and to level with the British public about the costs – to them – of bans on petrol and diesel vehicles and the timescale intended for this. Andrew Lewer MBE MP I welcome the recommendations of this report that highlights the need for a viable move to clean fuels that does not impact adversely on the economy, drivers or businesses. We must also ensure that all road users are involved in the development of road transport strategy and so I particularly support the idea of a Road User Consultative Group. I urge policy makers to consider very carefully the recommendations of this well-researched and informative piece of work by the Fair Fuel APPG. James Sunderland MP

FORWARDER magazine

ISSUE66

ROAD FREIGHT NEWS 15 JULY 2021

GVN WARNS OF

UNINTENDED IN TRANSPORT CONSEQUENCES DECARB PLAN

eading industry trade body, the Gas Vehicle Network, GVN,

Industry statistics show that use of biomethane as a transport fuel is growing

respond to Transport Secretary, Grant Shapps’ Transport

rapidly in this sector. In 2020, 93% of the total gas fuel dispensed for HGVs

Decarbonisation Plan released 14.07.2021.

was in fact renewable biomethane. The latest Government’s Renewable Transport Fuel Obligation [RTFO] stats show that biomethane used in HGVs

We welcome the Government’s proposal to end the sale of diesel

polluting HGVs given their disproportionately high rate of emissions and

was up from 80% in 2019, an increase of over 16% in a year. This also follows a 78% increase in sales of renewable gas as a transport fuel during 2020.

the associated impacts on air quality due to air pollutants. However, we are concerned that an unintended consequence of this policy is

Mr Shapps recognises that ‘Cleaner transport will create and

that it will also encompass HGVs potentially running on biomethane, a

support highly skilled jobs, with the production of zero emission road

renewable fuel produced 100% from waste that can already be certified

vehicles alone having the potential to support tens of thousands of

as carbon neutral. Banning a carbon neutral fuel which is available 30

jobs in the UK’. Renewable gas as a transport fuel is evidently already

years in advance of the UK’s net zero target would be a highly retrograde

creating jobs as the industry is already well established. Not only

step which will not deliver on the overarching ambitious aims of the

is biomethane reducing carbon emissions today it is also capable

Transport Decarbonisation Plan.

of transporting the UK to Net Zero 2050. Rather than banning a

Isaac Occhipinti, Director of External Affairs, GVN

successful, ‘no regrets’ carbon neutral fuel available now and gambling on as-of-yet ‘undeveloped alternatives’, the Transport Secretary should back biomethane well beyond 2040. 28 JULY 2021

LOGISTICS UK’S RESPONSE TO

CONGESTION CHARGE ANNOUNCEMENT

ogistics UK welcomes the proposals to revert the operational

provides additional flexibility to retime deliveries and is supported by

hours of the Congestion Charge back to the original weekday

our members. However, Logistics UK opposes the proposal to retain

timings in place before the Covid-19 pandemic. Logistics UK has

the higher £15 charge and weekend charging, which simply amounts

long campaigned for flexibility surrounding delivery hours to encourage

to an additional tax for logistics businesses who currently have little

and enable businesses to carry out their deliveries at less congested

alternative but to use lorries and vans to keep London stocked with all

times to reduce emissions, improve the safety of vulnerable road users

the goods the population needs.

and increase operational efficiency. Moving back to the original timings

FORWARDER magazine

ISSUE66

DW (irregular dimension & weight) carrier tuffnells.co.uk are

Tuffnells is an extensive operation, with a network consisting of 33

continuing with their investment plans after an exciting 2020, which

depots dotted around the UK, served by 1,200 vehicles. Analysis reveals

saw the company complete a successful turnaround after a loss-

that in 2020, their vehicles clocked up over 52 million miles around the

making period under previous ownership.

UK (averaging 142,466 miles per day). Key to this is Tuffnells’ unique directional trunking model which, along with brand new fuel-efficient

The first six months following the buy-out in May 2020, saw the ‘Big

vehicles and route optimisation, enables them to avoid excessive mileage

Green Parcel Machine’ company focus on an improved, streamlined and

and increase fuel efficiency.

more efficient service, after significant investment in fleet and the return of experienced leadership.

Within the last year, the company moved more than 20,000,000 packages – including over 615,000 tyres and 80,000 bikes – just two

Image: BBC

2021 sees a continuation of its major fleet upgrade programme, ensuring

examples of the IDW freight regularly handled by the carrier.

Tuffnells customers benefit from the latest, most efficient vehicles. Tuffnells has ordered 300 semi-trailers, 100 draw-bar trailers and is

Our first year under new, independent ownership has seen us

already utilising a new, innovative Mini-Wedge trailer at its Peterborough

complete a successful and remarkable turnaround. This has required

depot, providing a flexible approach to collection and delivery.

phenomenal effort from everyone in the business. As we continue to put in place the strong foundations needed for the future, our aim is to

This coincides with the order of 40 new DAF tractor units, 120 new

ensure that Tuffnells continues to invest in the improvements that will

DAF 7.5t trucks, 53 new DAF 18ft prime movers and 12 new 5.5t vans,

most benefit our customers, consolidating our position as the number

most of which are now already in service.

one IWD carrier in the UK. We have exciting plans in the pipeline for the year ahead. Chris Tresadern, CEO, Tuffnells

21 JULY 2021

IDW CARRIER CONTINUES INVESTMENT PLAN WITH HUNDREDS OF NEW TRAILERS & VEHICLES ON ORDER

PLEASE GET IN TOUCH & SEND US YOUR NEWS

editor@forwardermagazine.com FORWARDER magazine

ISSUE66

ROAD FREIGHT EXPERTS

he coronavirus pandemic and multiple national lockdowns

B2B logistics providers may find that businesses who can’t maintain

have seen online shopping skyrocket. Online sales as a

adequate stock levels will stop trading with them. Equally, B2C

percentage of retail sales rose by over 50% from February

haulage providers are at risk of complaints from consumers, which

2020 to April 2020, taking them to 30.2% of all UK retail sales. This

may result in the business you provide services on behalf of ending

percentage has increased further in the 2021 lockdown, reaching a

their working relationship with you.

new peak of 36.5% of sales. With this huge rise in online shopping comes increased pressure

Preventing damaged, delayed and lost goods from ruining your reputation

on both B2B and B2C haulage and logistics providers. Direct-to-

The consequences of delivering a poor customer delivery service

consumer shippers had more deliveries to complete than ever

are dire. In some cases, the loss of one key contract can see a

before, while business suppliers needed to keep up with higher

haulage business go bust. Here are some top tips for keeping your

stock demands.

end customers happy.

This has been a mixed bag for the sector. Many businesses in sub-

Implement tracking software

sectors including refrigerated food were able to grow as a result of

This is one of the best ways you can increase your customer

higher consumer demands. But shocking RHA data from May 2020

satisfaction. 87% of consumers say tracking is important or very

showed the disparity between businesses. 73% of hauliers said their

important to them when ordering an online delivery. This feature

cash flow has significantly reduced, while 83% said their volume of

has become more widely accessible than ever before, meaning it’s

work was lower as a result of lockdown. Across the sector, 46%

not restricted to enterprise delivery businesses anymore.

of trucks were inactive and a quarter of drivers were furloughed. Tracking software also gives you full visibility of your fleet, allowing

Delivery issues affect customers and hauliers

you to identify existing or potential delays. If you can see one of your

Delivery problems also reached an all-time high, with 81% of consumers

drivers is heading towards standstill traffic, you can easily divert their

experiencing an issue with parcel deliveries between March and

route to prevent a delayed delivery. These solutions provide you and

November 2020. Complaints to Citizens Advice about delivery issues

your end customer with an estimated time of arrival (ETA) which

trebled, with the charity’s data showing almost a third of consumers

will automatically update based on your driver’s journey. So, even in

experienced a delay with their delivery. Citizens Advice also reported

the event of a slightly delayed delivery, your customer will be kept in

that 18% of people had lost money as a result of damaged or missing

the loop, resulting in fewer calls and complaints to your back office.

goods since the first lockdown, 40% of whom lost over £20.

Consider haulier-specific insurance Delayed, damaged, and missing goods have an impact on everyone

Many of the issues that cause delayed, damaged, or even lost

involved. A Voxware study has shown 30% of consumers are less

goods are out of your control. In serious situations, your vehicles

likely to shop with a vendor who hasn’t delivered on time. This has

could break down or your goods could be stolen. Even under

doubled from 15% in 2016, evidencing the increasingly high demands

these circumstances, consumers are entitled to refunds. It seems

of consumers. If you lose a customer’s parcel, this can cost £5,300

unfair that you should pay these costs on top of things like fixing

per delivery. This dramatically impacts retailers who rely on haulage

or replacing your vehicle. That’s where haulier-specific insurance

firms to deliver their goods, but it also spells bad news for hauliers.

can come in. By protecting your business with insurance, you can mitigate the cost of compensating customers.

FORWARDER magazine

ISSUE66 ISSUE63

Combining insurance with electronic proof of delivery software is

Online shopping and deliveries have hit an all-time high in the past

another way you can protect your business. The sad truth is that

year. Many surveys have also shown that consumers plan to continue

hauliers can face false claims of damaged or lost goods. Without

shopping online after the pandemic. This increased demand means

a robust proof of delivery solution in place, these claims can be

it’s more important than ever to deliver an outstanding customer

difficult to fight against. Electronic PODs combined with insurance

experience, whether you’re delivering B2B or to consumers.

will allow you to refute any false claims and give your business

Complaints about delivery services have also hit a new peak, and

financial protection.

data shows customers won’t return to suppliers whose delivery service is poor. By taking these three easy steps, you can mitigate

Assess your fleet for any potential issues

these risks and reap the rewards of the shift to online shopping.

There are a number of ways the goods you deliver can get damaged. Sudden movements when your vehicle is in transit can cause

Returnloads

damages. Sometimes this is preventable – and telematics tracking can help instil better practices amongst your drivers. But other

• https://www.citizensadvice.org.uk/cymraeg/amdanom-ni/about-us1/

times, it’s unavoidable. The climate can also impact your deliveries

media/press-releases/half-of-british-consumers-have-had-a-parcel-

by exposing your goods to damaging heat, moisture, or debris.

delivery-issue-since-first-march-lockdown/ • https://logistics.org.uk/compliance-and-advice/water/long-guides/

Examine your fleet to ensure they’re adequately equipped for the types of goods they’ll be transporting. If you transport refrigerated or frozen items, your truck needs to be in tip-top shape to make

delays-in-delivery • http://websitemagazine.com/blog/the-impact-of-late-and-inaccuratedeliveries-on-customer-loyalty

sure no sunlight creeps in and spoils the food. Equally, businesses

• https://www.hollingsworthllc.com/how-late-deliveries-impact-

transporting fragile goods should use packaging and pallets that

customer-retention/#:~:text=So%20how%20do%20late%20

adequately protect the items. Performing tests can also help you foresee any issues with your fleet that you might not identify with an inspection alone, helping keep your HGV load safe.

deliveries,customers%20in%20the%20first%20place). • https://www.voxware.com/press-releases/voxware-2020-shoppingshipping-survey

DELAYED & DAMAGED GOODS ARE ON THE RISE

...HERE’S HOW YOU CAN PREVENT THEM FORWARDER magazine

ISSUE63 ISSUE66

ROAD FREIGHT NEWS 19 AUGUST 2021

ECO-FRIENDLY BLANC LOOKS TO ROSSETTS COMMERCIALS FOR A

MERCEDES-BENZ eSPRINTER ‘CLEAN SWEEP’

ustainability and environmental best practice are integral to

Key to the eSprinter’s appeal for BLANC is the 2,079 mm height

the ethos of award-winning dry cleaner BLANC, but so, too,

of its load bay. Head of Operations Evan Charalampous explained:

are sound economics – all of which explains why the West

We clean a lot of longer garments, particularly evening dresses. Its

London-based firm has resolved to invest in zero-emission Mercedes-

high roof means these can be transported on rails in the eSprinter,

Benz eSprinters. BLANC has already acquired two of the battery-

something it’s not possible to do in smaller electric vans. The Mercedes-

powered vans from Rossetts Commercials, and will return to the same

Benz vehicle’s cargo space therefore allows us to run a distribution

Dealer for another couple before the end of the year.

operation that is efficient as well as sustainable.

Describing itself as 'a natural artisan dry cleaner, tailor and launderer',

Further underlining BLANC’s ‘green’ credentials, the garments it cleans

BLANC operates from award-winning outlets in Chelsea, Marylebone,

are now protected for deliveries in a compostable film – the product

Notting Hill and South Kensington. The company’s vans transport

of a two-year development programme, this has replaced the plastic

garments between these stores and its large atelier, or cleaning centre,

packaging used by competitors.

in Acton. They are also used to make home deliveries. The transition to an all-electric fleet represents a logical next step for Ludovic Blanc, a former JP Morgan vice-president, quit banking to study

a company determined to do everything possible to minimise its carbon

French eco-launderettes before launching his own business in 2013.

footprint.

Our customers are environmentally friendly too. They like to

Conventional dry cleaning is neither dry nor clean, because the

see us using fully electric vans that produce no harmful tailpipe emissions.

process entails soaking garments in solvent-based cleaners. BLANC, by

The eSprinter is beautifully smooth and comfortable to drive. Its range is

contrast, cleans all clothes, even the most delicate, in a healthy, natural

more than sufficient for our purposes, while because electric vehicles are

and sustainable way. We rely on healthier, biodegradable detergents

exempt from the Congestion Charge each van is potentially saving us £12.50

instead of traditionally used chemicals, which are extremely toxic.

per day. Completing the picture, we like to think of BLANC as a premium brand, so we’re also attracted by the obvious synergies with Mercedes-

Introduced late last year, the 3.5-tonne eSprinter is powered by a 114 hp

Benz, a manufacturer whose name is synonymous with prestige and quality.

electric motor that drives the front wheels. It will travel 95 miles (combined

The vans look great and we’re very proud of this new association.

WLTP with 80 km/h speed limiter) on a single charge, which is ample for the majority of urban delivery and last mile applications; recuperative energy

Rossetts Commercials represents the three-pointed star from branches

recovered when decelerating supplements the batteries’ output. The 55

in Surrey, Sussex and north Hampshire. Mr Charalampous added:

kWh high-voltage battery pack is securely mounted beneath the vehicle’s

The Dealer’s Van Sales Executive Ian Burdett provided a fantastic

body, so does not impinge on the cargo area. As a result, the high-roofed,

service. From our first call to the point at which we took delivery,

medium-length L2 eSprinter’s 11m3 volume carrying capacity is identical

he kept us fully informed throughout. Given this outstanding level of

to its diesel-engined, front-wheel drive stablemate, and half a cubic metre

communication we’ll have no hesitation in returning to Rossetts for our

larger than its rear-wheel drive equivalent.

next eSprinters.

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Complete freight forwarding and storage solutions

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RAIL FREIGHT

The use of railroads and trains to transport cargo, as opposed to human passengers. Related topics Belt & Road Initiative HS2 Rail terminals and depots

Sponsored by

36 36 FORWARDER magazine

ISSUE66

14 JULY 2021

MIDLANDS CONNECT REACTS TO

TRANSPORT DECARBONISATION STRATEGY

eacting to the publication of Government’s Transport Decarbonisation Plan, Maria Machancoses, CEO of Midlands Connect, said...

This decisive strategy is what we’ve been waiting for, and demonstrates

Government’s commitment to building a cleaner, greener and more sustainable transport network. Policymakers must now work with industry and the private sector to develop a comprehensive delivery plan to make sure change happens.

HGVs Now we know the plan, we must take action to accelerate the roll out of alternative fuels, and install the infrastructure needed to support a commercial fleet of hydrogen, biofuel and electric vehicles. Come 2040 we will need a comprehensive alternative fuelling network in place to keep food on our shelves, parts in our factories and goods in our stores; I’m confident we have the expertise, manufacturing ability and R&D capability in the transport industry to make that happen.

The industry and the Midlands We know that decarbonising our transport network is essential in

Rail Network

achieving our target of becoming carbon-neutral by 2050, and that so

A zero-emission rail network can only be achieved through widespread

far we’ve lagged behind other industries. In the past 30 years the energy

electrification, we’ve stalled on this for too long – it’s now time to move

industry has reduced its carbon emissions by 62 per cent, whereas the

ahead with development and delivery of a pipeline of projects, starting

transport industry has only managed a 5 per cent reduction. There

with the full electrification of the Midland Main Line, and other priority

is much to do but today’s release of the strategy is an important and

routes across the country. Once Government confirms what parts of the

critical milestone as we look to meet the challenge ahead. The Midlands

rail network will be electrified and which will be serviced by hydrogen

is home to the biggest cluster of rail and automotive businesses in the

and battery-powered trains, it will give suppliers the certainty they need

UK, this announcement is great news for the region, and will support

to invest and hire skilled staff, keeping costs down.

the creation of highly skilled jobs in the transport sector. Our region was home to the first industrial revolution and can now be at the heart of a green revolution. FORWARDER magazine

ISSUE66

RAIL FREIGHT NEWS 10 AUGUST 2021

HS2 TAKES EXTRA

24,000 HGVs OFF BUCKS ROADS

AS NEW RAIL FREIGHT DEPOT OPENS

S2 this week opened a new railhead near the village of Calvert which will help the high speed rail project continue to deliver construction material by rail to its biggest Buckinghamshire

site without putting extra lorries on local roads. The new railhead – the second to be built at Calvert – will allow HS2 to run an extra 150 aggregate trains over the next 2 months, saving 8,300 tonnes of carbon and taking the equivalent of 24,000 trucks off the roads. Already 369 freight trains have arrived at the first Calvert railhead – Once work is complete, HS2 will pass by Calvert in a 2.5 mile long

meaning that, by the end of the year more than 840,000 tonnes of

cutting roughly following the route of the disused Great Central Railway,

construction materials will have been delivered – taking the equivalent

with a spur off to a new Infrastructure Maintenance Depot from which

of 84,000 trucks off the roads and saving 29,000 tonnes of carbon.

engineers will repair and maintain the new line. Construction is being is being managed by HS2’s main works contractor The Infrastructure Maintenance Depot – which is expected to create

EKFB – a team made up of Eiffage, Kier, Ferrovial and Bam Nuttall.

around 180 jobs locally – will sit alongside the new East-West Rail line

EKFB are delivering the 80km central section of the route, including

which is currently being reopened in stages between Oxford, Milton

17 viaducts, 81 bridges and three ‘green tunnels’ and are set to create

Keynes, Bedford and Cambridge. Closed in the 1960s, the reopened

4,000 jobs over the next two years. The trains are operated by DB

East-West Rail line will cross HS2 just north of Calvert. In order to

Cargo and Hanson.

reduce overall disruption for local residents and boost efficiency, HS2 are also delivering 3km of earthworks for East-West Rail where

We are delighted to be at the forefront of carbon reduction in the

it crosses HS2 including a spur to allow a potential East-West Rail

construction industry, and bringing this aggregate into Calvert by train

extension to Aylesbury.

instead of road is not only more efficient, but significantly reduces our impact on the environment. Removing thousands of HGVs from the

We’re making strong progress at Calvert and the opening of the

roads in the Calvert area also demonstrates our commitment to the

new railhead means that we can continue to deliver huge amounts of

local community in delivering EKFB’s section of the HS2 project with

materials by rail – taking trucks off local roads and reducing disruption

as little impact as possible.

for the local community. We’ve been working closely with Network

Peter Bimson, Operations Director, EKFB

Rail, EKFB and the Freight Operators for a number of years to make this possible, and to deliver not only low carbon journeys for our passengers,

Across the whole HS2 project, 15,000 freight trains are set to be used

but also cut carbon in construction.

to haul 10 million tonnes of aggregate to construction sites – taking the

Paul Marshall, Senior Project Manager, HS2 Ltd

equivalent of 1.5 million HGVs off the UK’s roads.

FORWARDER magazine

ISSUE66

t’s highly encouraging that FYLD has been chosen by HS2 to

At SGN, we’re committed to embracing digital transformation in order

develop pioneering techniques that will monitor and improve site

to improve the service we deliver to our customers, and to make our

safety and security, increase efficiencies and make the railway

operations as safe and sustainable as possible. FYLD is playing a key role

more environmentally friendly. The news is unsurprising for us given

in delivering this ambition, and since rolling it out, it has made a significant

the impressive results we’ve experienced since the FYLD platform was

impact on our operations in a very short time. FYLD has empowered our

rolled out across our field operations over the last 12 months. Since

field workers by making paper-based methods redundant, and allowed

implementation, it has significantly increased productivity by reducing

them to collect data and turn it into actionable insights. By leveraging

job time and increasing personnel utilisation, enhanced health and

the smart, AI-driven data from FYLD, we’ve been able to identify risk

safety through improved hazard analysis, provided our managers with

before it poses harm, prioritise tasks, and improve safety, productivity,

greater visibility over risks and actionable insights, provided traceability

sustainability, and quality across our operations. We’re proud of our

and digital evidence that support compliance, and encouraged better

partnership with FYLD, and we look forward to seeing the technology’s

collaboration. Longer-term, we can expect FYLD to allow us to

impact across the utility, construction and rail sectors through our

drastically reduce paperwork by digitising our reporting processes,

continued adoption and the HS2 Innovation Accelerator programme.

avoid fines through enhanced safety, evidencing and communication

John Morea, Chief Executive, SGN

with the regulators, and save time and money by improving first-time job effectiveness. As well as helping to keep our people and the general

It is an honour to be chosen to take part in HS2’s successful Innovation

public safe, and delivering huge efficiencies into the business, it also

Accelerator programme. Fatigue is a chronic issue in the rail sector, and field

brings environmental benefits as we’re able to limit unnecessary travel

workers are often hampered by risk assessment tools that are not fit-for-

to and from sites, and reduce the use of paper at scale. It’s had a highly

purpose. FYLD’s smart, AI-driven technology makes paper-based methods

positive impact on our business, and with greater adoption, we can

redundant, identifies risk before it poses harm, and helps to prioritise tasks

expect the same for the wider utilities, construction and rail sectors.

which enhances safety, productivity, sustainability, and quality. We are

Chris Trodd, Group Head of Safety, SGN

confident that as the UK accelerates the progress of one of the most exciting transport projects in Europe, our technology will have a transformative impact on field workers and rail businesses alike. We’re looking forward to collaborating with both HS2 Ltd and the other cohorts as part of this programme as we make an impact through increased efficiencies, improved health and safety, and lowering its carbon footprint. Shelley Copsey, CEO, FYLD 19 AUGUST 2021

EXPERT COMMENT:

SGN BACKED TECH STARTUP CHOSEN FOR HS2 INNOVATION ACCELERATOR FORWARDER magazine

ISSUE66

PROJECT CARGO

The transportation of large, heavy, high-value or critical (to the project they are intended for) pieces of equipment. Related topics Heavy lift Abnormal load OOG (out of gauge)

Sponsored by

40 40 FORWARDER magazine

ISSUE66

3 AUGUST 2021

GEBRÜDER WEISS

COMMITS TO HYPERLOOP PROJECT

s an official logistics partner, Gebrüder Weiss supports the “Swissloop

Tunneling” research team at the Swiss Federal Institute of Technology (ETH) in Zurich. The ETH team is involved in the further technical development of the Hyperloop high-speed transport system. With a sponsored land and sea transport from Dübendorf in Switzerland to Las Vegas, Gebrüder Weiss is ensuring that the research team can participate in September at Not-A-Boring Competition, 'Can you beat the snail', with its high-tech drilling robot. The Hyperloop competition will involve drilling a tunnel as quickly and accurately as possible. The idea behind the Hyperloop project, based on a concept developed

As a provider of future-oriented logistics solutions, we have to

by Elon Musk, is to transport people and goods over shorter distances

start thinking today about how we can ensure the freight mobility of

through tunnels under or above the earth’s surface to their destination

tomorrow under economically feasible conditions. The Hyperloop

at high speed. To make tunneling financially viable, the drilling robots

project may still seem somewhat exotic to us today, but it promises

required must be as fast, compact and automated as possible. The

feasible solutions for the mobility requirements of the future.

conditions set by Elon Musk for the high-tech scientific race in Las

Lothar Thoma, Managing Director Air & Sea, Gebrüder Weiss

Vegas are challenging. As a reference, for drift velocity, he has specified the speed of a snail, which should be surpassed if possible.

Questioning existing transport systems for people and goods and looking for feasible alternatives – our vision is nothing less than to revolutionize tunneling and help a technology achieve its breakthrough. With the logistical support of Gebrüder Weiss, our vision is one step closer to becoming reality. Stefan Kaspar, Founder & Co-President, Swissloop Tunneling FORWARDER magazine

ISSUE66

PROJECT CARGO NEWS 31 JULY 2021

MEGALIFT MALAYSIA WITH TRANSPORT FOR

OIL & GAS PROJECT IN JOHOR

alaysia members, Megalift recently completed the transport

Southern Johor is one of the hotspots for the oil and gas industry in

of four units of inlet coolers to Pasir Gudang in Johor for

Malaysia. With the Petronas Refinery Plant in Pengerang, many other

an oil and gas project. They provided hydraulic multi-axle

players are also saturated within the proximity. Easy access to Johor

trailers along with manpower for the 4-day job.

Bahru's international airport, Pasir Gudang Port, Port of Tanjung Pelepas and Singapore has also created a conducive environment for the industry

• 2 Inlet Coolers at 15.10 x 3.55 x 5.60m / 180tn

to develop well. Megalift has a strong footing in Southern Johor with

• 2 Inlet Coolers at 15.10 x 3.55 x 4.10m / 180tn

numerous projects under our belt. With an impressive track record, our name is never foreign to the many oil and gas companies in the region. Ms. Atikah, Megalift 23 JULY 2021

R&B GLOBAL PROJECTS DELIVER

OOG UNITS

&B Global Projects were requested to arrange the transport

Five special trucks were needed in total and as the cargo was required

of 8 OOG units consisting of generators and turbines from

on site very quickly, we made completely sure that the cargo would face

Port of Bratislava in Slovakia, where the cargo had arrived by

no delays or issues during the transport for any reason. A police escort

barge, to Kazincbarcika in Hungary.

and technical escort as well as the removal of wires, telephones, train cables and traffic lights was arranged just in time to make sure that

The cargo was a welcome challenge for R&B Global Projects with

the trucks could pass freely without hold-ups. Multiple route checks

the biggest piece measuring over 10m long, 5m wide and 4m high and

and bridge checks were also performed in advance in order to find the

reaching almost 100tn.

best route and obtain all the necessary permits. This helped minimise additional VLM costs (road furniture removal costs) which in the end were lower than the client expected which of course made them content which is the end goal of every booking. We thank our client for the trust. We always do our best to do best! Dave Roosen, Director, R&B Global Projects Another successful project with a happy client to add to the extensive portfolio of R&B Global Projects.

FORWARDER magazine

ISSUE66

ntonov Airlines, a world leader in air transportations for

The cargo’s journey took two days via Sal, Cabo Verde, where there

outsized and super-heavy air cargoes, has safely transported

was a crew rest and refuelling stop, and a second technical stop at

40 tonnes of mining equipment from Vatry, France, to

Viracopos, Brazil.

Comodoro Rivadavia, Argentina, to meet a strict deadline and ensure mining operations continued.

Antonov Airlines, a Ukrainian project cargo airfreight expert, has seen an increase in charters for mining projects in 2021, completing

The oversized cargo sections, which included a large semi-autogenous

three flights of equipment weighing 370 tonnes from Australia to Latin

grinding (SAG) mill head, were split into four sections, and transported

America in March, and two flights with 216 tonnes in total from Turkey

on an AN-124-100 aircraft chartered by Dynami Aviation.

to Burkina Faso and Liberia in April.

Airfreight was the only way to safely transport this mining equipment and remain within the customer’s timeframe to limit any impacts on mining operations. Jérémy Sigault, Operations Manager, Dynami Aviation Antonov Airlines’ AN-124-100 was chosen for this project because of its ability to accommodate more than 700 cbm of unusually shaped cargo. The four pieces of cargo were loaded and unloaded using the AN124-100’s onboard cranes and will be used in the creation of new tunnels at a mine near to Comodoro Rivadavia. We thank our esteemed partner Dynami Aviation for its professionalism and dedicated team which always contribute to a successful transportation. Olha Danylova, Commercial Executive, Antonov Airlines 5 AUGUST 2021

ANTONOV AIRLINES SAFELY TRANSPORTS

ESSENTIAL MINING EQUIPMENT FRANCE TO ARGENTINA FORWARDER magazine

ISSUE66

PROJECT CARGO NEWS 9 AUGUST 2021

STAR SHIPPING WITH

DISCHARGING OPS FOR 8 TRANSFORMERS

tar Shipping (members in Pakistan) have been busy at Port

M. Kamran says,

With headquarters in Karachi, Star Shipping

Qasim with full coordination for the discharging operations

specialises in global oil & gas, mining, wind power, energy, machinery &

of 8 transformers and their accessories.

equipment and infrastructure project shipments. With strategic offices, our Operations Team carefully plans and delivers over-dimensional and

• Commodity: 8 Transformers plus Accessories

heavy-lift cargo by land, sea and air.

• Total Weight: 1,072tn • Total Volume: 1042.12cbm

CONSISTENCY, SECURITY FROM TEU & RELIABILITY BULGARIA 21 JULY 2021

CN are pleased to announce TEU Bulgaria LLC

Christmas Eve (a public holiday in Bulgaria) with the TEU Bulgaria team

are new members with offices located

organising the whole operations from the pick up at the production

in Sofia and Varna.

plant until the take-off of the aircraft.

TEU has repeatedly demonstrated that we can undertake complete

Three power units, each weighing 10,980kg and measuring 545 x 240

transport projects from start to finish with consistency, security and

x 285cm, plus several smaller packages, were picked up in Ravno Pole,

reliability. Our handling of over-dimensional and heavy project cargo is

close to Sofia and delivered to Sofia Airport. Before the pick up, TEU

always tailored to the specific needs of each project and commodity

had to create a special wooden case so the power units could be

with safety and a competitive cost. We understand there are many

accepted in the aircraft, something the shipper had not considered.

factors to be considered and given special attention when handling OOG

At Sofia Airport, the cranes and crew were waiting for the aircraft

shipments and we have the expertise, experience and financial stability

(a Ilyushin Il-76) and the units were prepared ready for the journey.

to ensure success. We have extensive project handling experience for

The cargo was then customs cleared and the loading operations were

a wide range of industries and our team is ready to handle any requests

completed in record time (see photos below).

with innovative solutions and technical know-how. After the aircraft took off bound for Almaty in Kazakhstan, TEU Last Christmas, TEU Bulgaria performed with great dedication for

Bulgaria received a special written commendation from their new and

an urgent project shipment by air to Kazakhstan with very tight time

very happy customer.

constraints. After intensive preparations, the operations took place on

FORWARDER magazine

ISSUE66

29 JULY 2021

EZ LINK TAIWAN HANDLES

OOG MACHINERY VIA RORO TO ITALY

o meet their client's urgent request, EZ Link recently handled 6 pieces of OOG machinery from Taipei in Taiwan to Livorno in Italy via RORO vessel.

Willie Tseng explains,

We found a suitable schedule for the OOG cargo

by RORO vessel from Taipei Port which met the buyer's request regarding arrival time in Italy. Our clients had been stuck with no space to accommodate the cargo via container service or breakbulk. However, EZ Link resolved

Once again, the clients in Taiwan and Italy were impressed with the

the problem by offering the most convenient schedule via RORO.

timely and reliable services from EZ Link. 26 JULY 2021

WILHELMSEN UAE HANDLE

STATIC SHIPMENTS VIA RORO

ilhelmsen Ships Service UAE

are pleased to report two recent static shipments via RORO.

• Oilfield Equipment from Carrara in Italy to Jebel Ali, UAE: 4 Pieces at 1,507cbm / 358mt

• Steel Structures from Jebel Ali to Freeport TX, USA: 24 Pieces at 642cbm / 96mt Both shipments were handled with Wilhelmsen's usual expertise in arranging suitable sea freight on a port-to-port basis. When looking for solutions to ship specialised cargo, RORO vessels provide a safe and efficient means of transport whilst maintaining predictable timeframes for delivery. We are looking forward to assisting others with similar needs – please contact oceandesk@wilhelmsen.com FORWARDER magazine

ISSUE66

AIR & SEA PORTS

Any place where persons and merchandise are allowed to pass, by water or land, into and out of a country and where customs officers are stationed to inspect or appraise imported goods. Related topics Cargo handling Container terminals Drayage

Sponsored by

46 46 FORWARDER magazine

ISSUE66

SKYPORT TO HANDLE FINNAIR CARGO 10 AUGUST 2021

AT PRAGUE AIRPORT

entral European cargo handler Skyport has been selected by Finnair Cargo to deliver its cargo handling requirements at Prague Airport in the Czech Republic.

Finnair Cargo will be handled at Skyport’s semi-automated 8,300 m2 airside facility in Prague, which has recently been upgraded as part of ongoing technology investments by its new owner Ventus. Infrastructure investment firm Ventus and Singapore company Sky Logistica teamed up to buy Skyport in April and are focused on optimising its existing facilities in Prague and Bratislava and Košice, both in Slovakia, to unlock additional capacity by deploying technology to enhance operations. Skyport’s new full barcode and QR scanner system will give Finnair Cargo end-to-end real time visibility of its cargo as it moves through our facility. We have also invested in upgrading and expanding the handling capability of our automatic loading systems (ALS) to ensure we have the most cost-effective and timely solution for our customers. We are

We are very pleased to continue our long-term partnership with

proud to have won the contract to work with Finnair and are looking

Skyport in Prague. Finnair Cargo is focusing on transporting special

forward to a productive partnership.

cargo items, and we are proud to operate from one of the most modern

David Adámek, Chief Executive Officer (CEO), Skyport a.s.

air cargo terminals in Helsinki. Protecting our customer’s product integrity is key across the supply chain and we are delighted to offer a

Skyport is the main cargo handler at Prague Airport and its facility offers

more secure route to and from Prague with Skyport.

a 100,000-tonne cargo capacity, as well as Road Feeder Services, and

Tommi Voss, Head of Cargo Operations, Finnair

rentable office space. In addition to Prague Airport, Skyport also operates in Slovakia at both Bratislava and Košice airports providing cargo handling and a Customs Declaration Service. Skyport’s new owner Ventus LLC focuses on investing in air cargo and robotic industrial infrastructure mainly in Europe and North America.

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AIR & SEA PORTS NEWS 13 AUGUST 2021

TERMINAL OPERATIONS SUSPENDED

AT WORLD’S 3RD LARGEST PORT, NINGBO

perations at Ningbo Meishan port terminal were suspended

According to project44 data, the average number of weekly port calls

on August 11th, 2021, after a single case of COVID-19 was

to Ningbo have plummeted 70% from nearly 200 container vessels to

reported among the Ningbo Meidong Container Terminal

less than 60 this week. Ocean Carriers are diverting and initiating Blank

staff. The Ningbo-Zhoushan port began to turn ships away on the

Sailings to and from the port. project44 has recorded 37 blank sailings

morning of August 11th. The worker who tested positive resided in the

as of August 13th

terminal dormitory and was tested negative on August 8th, before being tested positive on August 10th.

Since July 20th, the number of newly reported cases of COVID-19 have compelled the Chinese government to re-enforce restrictions to reduce

All inbound and outbound container operations at Meishan terminal in

the surge in the spread. Most ports in the country ask for a nucleic

Ningbo-Zhoushan port have been redirected to other terminals since

acid test (NAT) for the entire crew with vessels anchored until negative

Wednesday morning until further notice. The terminal handles about

results are confirmed.

one quarter of the port’s container cargo. The port authorities stated that the operating systems will remain down until Ningbo Municipal Health Commission can determine the extent of the outbreak. Many ports in the country have also made it compulsory for vessels to Data provided by project44 confirms that a large volume of container

quarantine for 14-28 days if they were previously berthed in India or

ships (28 as of August 12th) at anchor are waiting for berth space outside

were part of any crew change process within 14 days of arriving in China.

Ningbo-Zhoushan. This is the second shutdown of at major Chinese port after the Yantian Port closure in Shenzhen for over a month in May after a sudden virus outbreak, stoking fears of additional supply chain disruptions in the run up to Black Friday and Christmas shopping seasons.

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record volume of cargo was handled at DP World’s two UK

These record H1 numbers for our UK business show that we have

ports in the first half of 2021, after the leading global provider

the capacity and capability to continue delivering first class services for

of smart logistics invested in capacity and capability to meet

all existing customers whilst also expanding customer choice by handling

customer demand.

new sailings. We have invested in additional capacity and recruited more employees at London Gateway and earlier this year announced a

Between January and June this year DP World’s smart logistics hub at

£40m programme of investment at Southampton, designed to provide

London Gateway saw throughput of 888,000 TEU, a more than 23 per

customers with speed, security, reliability and flexibility. In addition,

cent increase on the previous H1 record set in 2020. At DP World

London Gateway and Southampton this year became the first deep-

Southampton, Britain’s second largest container terminal, throughput

water ports in Britain capable of handling Freightliner’s new 775 metre

in the first six months of the year was 995,000 TEU, the second best

intermodal container trains, which are the longest in use on the national

first half ever, which contributed to a record combined UK total of

rail network and generate significant cost and environmental benefits.

1,883,000 TEU.

DP World will continue to invest in the UK’s transport infrastructure and our absolute commitment to solving customers’ supply chain

The market-leading performance was driven by the arrival of five new

challenges is expected to drive further strong performance in our port-

major international shipping services at the two terminals in addition

centric logistics business throughout 2021.

to strong throughput from existing customers. Imports and exports

Ernst Schulze, Chief Executive, DP World in the UK

through London Gateway and Southampton included automotive parts, white goods and household furniture, as consumers spent more on

Along with the Port of Tilbury and Ford’s Dagenham plant DP World

physical products during the pandemic.

London Gateway will form Thames Freeport after being awarded freeport status by the Government earlier this year. DP World

DP World operates ports, terminals and logistics businesses on six

Southampton has also been awarded freeport status as part of Solent

continents. Globally the company reported robust financial results for

Freeport, further cementing the critical role of both ports in the UK’s

2020 with revenue growing by 11 percent to $8,553 million.

international trade.

DP WORLD RECORD H1 VOLUMES IN THE UK 29 JULY 2021

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TECH & DIGITALISATION Digitalisation: leveraging digitisation to improve business processes. (Digitisation: converting information from a physical into a digital format. Digital Transformation: the use of new, fast and frequently changing digital technology to solve problems.)

Related topics Robotics Drone technology Cloud data

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19 JULY 2021

TOPO SOLUTIONS POWERS NEW

‘LOW CODE’ DIGITAL SUPPLY CHAIN PLATFORM FOR REWE FAR EAST

upply chain software leader Topo Solutions is developing a

Topo's Digital Sourcing allows buyers to send product ideas to suppliers

new digital Supply Chain Management Platform for REWE

and ask for detailed information about them, or for suppliers to

Far East. It will help increase efficiency by facilitating remote

proactively send product suggestions to buyers.

working, as well as enabling transparency, traceability, and compliance in the supply chain. The Low Code solution uses visual interfaces and drag-and-drop

The Production Management tool guides merchandisers and/or sourcing managers through milestones after the order is placed so they can follow the status of the order.

features, replacing the need for extensive coding, which can be slow and costly to implement.

The Quality Management module allows Quality Inspectors to perform checks within the platform while they are in the factory, eliminating the

Topo empowers remote collaboration with all supply chain partners, automates workflows, reduces manual work, and enables data-driven

need to take pictures or mark defects, create paper records, or use Word, or Excel templates.

decision making and transparency with advanced Data Analytics. Supply chains are complex and rapidly evolving, with retailers and brands

The Sustainability tool includes features such as chemical and physical

sourcing from a wide range of suppliers globally, while having to keep

laboratory testing, social and factory audits, data collection about

up with developing compliance enforcement, new regulations, and other

packaging, and reduction and/or replacement of non-recyclable materials.

current disruptions. Benjamin Eberle, Founder & Chief Executive Officer, Topo

Topo's Low Code technology means that we can customise the Platform for our supply chain at the speed we need to ensure we are

Changing consumer behaviour is driving the need for more sustainable

operating efficiently. It is an agile way of working, which will ensure our

products and transparent supply chains.

supply chain software is future proofed.

We are designing a tailored solution for REWE Far East, which combines our Next Generation Platform, featuring the futuristic technologies of

Markus Hasse-Pratje, Member of the Board & Managing Director, REWE Far East

Software as a Service (SaaS), Low-Code, and Data Analytics, with our extensive experience with clients in the consumer goods industry.

The project will be led from REWE Far East’s headquarters in Hong Kong with Topo being rolled out this year in sourcing offices in Hong

The Platform will transform REWE Far East’s Digital Sourcing, Product

Kong, Shanghai, China; Bangkok, Thailand; and Istanbul, Turkey, and

Management, Quality Management, and Sustainability processes.

used by REWE Group buyers headquartered in Cologne, Germany.

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TECH & DIGITALISATION NEWS 26 AUGUST 2021

NEW KALE LOGISTICS SOLUTIONS STUDY AT ATLANTA AIRPORT DEMONSTRATES

ENVIRONMENTAL BENEFITS OF DIGITISATION

study by Kale Info Solutions Inc, the North America division

We want to add momentum to the global sustainability drive and

of Kale Logistics Solutions (Kale), on the impact of digitisation

be a major influencer for airports, ports, and supply chains across the

at Atlanta Airport, Georgia, USA, has demonstrated CO2

world to go paperless, improve digital connectivity, and reduce carbon

and fuel savings, as well as reduced labour costs, and close to 2,000

emissions. We estimate that digital solutions like the ones developed

man-hours saved.

by Kale can reduce paper usage by eight million pieces of paper annually at an airport – the equivalent of planting 1,500 trees – and reduce

The study showed that by using digital tools the Atlanta Airport

cargo dwell times by up to 70 percent, lowering carbon emissions

Community, which is powered by Kale’s digital solutions, had saved

and fuel expenses. Businesses across all modes in the supply chain can

nine tonnes of CO2 from being processed since the beginning of 2021:

improve their environmental impact and internal operations by adopting

the equivalent of planting more than 400 trees.

IT solutions that provide greater transparency, better planning, and paperless processes.

The study looked at 1,839 shipments, 389 trucks, and 680 tonnes of

Amar More, President & Chief Executive Officer, Kale Info Solutions

cargo going through Atlanta Airport for the first seven months of 2021. Kale recently launched a Maritime Single Window IT solution providing a In total, more than 5,650 litres of fuel, USD 69,000 of labour costs, and

single point of data entry for documentary requirements and procedures at

1,945 man-hours were saved by using Kale’s slot management tool to

ports as part of its ongoing drive to digitise supply chains. Another recent

organise and facilitate the arrival and loading of trucks at the airport.

Kale study at Tuticorin VOC Port, Tamil Nadu, India, where the Kale Port Community System is used, showed that a port handling around one million

Kale’s Single Window System used for airport and maritime community

twenty-foot equivalent units (TEUs) can save enough carbon to plant the

systems enables electronic communications between multiple supply

equivalent of up to 4,000 trees annually by adopting paperless operations.

chain stakeholders. CO2 emissions from trucks on the port premises can be reduced by up to 75 percent through improved management of truck wait times by using a slot management system. Vineet Malhotra, Co-Founder & Director, Kale Logistics Solutions The digital supply chain solutions developed by Kale integrate into existing back-office systems to improve business operations and are suitable for different modes. In addition to improved environmental impacts, businesses that have adopted solutions from Kale have reported productivity increases of up to 70 percent.

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andheld Group, a leading manufacturer of rugged mobile computers, today introduced the RS60 Ring Scanner, a comfortable hands-free scanning solution for use in

warehouses, retail, distribution and other situations requiring highly mobile scanning. This device is the second in the newly introduced wearable line from Handheld following the SP500X ScanPrinter which was released earlier this month. The new RS60 ring scanner is all about efficiency and mobility. It can be worn on either the right or left hand so workers can maximize productivity while keeping their hands free. Rather than holding a scanning device, a ring scanner is wearable and lets warehouse workers simply point and click, leaving them free to also move products and packages. Johan Hed, director of product management, Handheld Group RS60 ring scanner key features: • The efficiency of a traditional scanner and the convenience of a hands-free wearable solution • Super-fast 2D-imager accurately captures barcodes on the move • Tap to pair with any NFC enabled device or scan a barcode to connect • BT class 1 let workers stay connected to devices up to 100 m (300 feet) away

Enterprises have increasingly seen the value of equipping their

• IP65 dust and water resistance, operating from 0°C to 50°C and can survive multiple drops to concrete

workers with tools to maximize efficiency and mobility. Our new wearable line is designed to fit those needs. Handheld has always been

• Up to 11 hours runtime

about mobile computing, and we’ll be expanding our wearable product

• Enterprise-focused accessories, including a four-slot charging

line further in the future.

station and an eight-slot battery charger

Thomas Löfblad, CEO, Handheld Group

26 AUGUST 2021

HANDHELD INTRODUCES NEW

WEARABLE RS60 RING SCANNER FOR LOGISTICS EFFICIENCY FORWARDER magazine

ISSUE66

TECH & DIGITALISATION NEWS 24 AUGUST 2021

THE THE REPORT REPORT GETGET THEGET REPORT

AS MAJOR UK RESTAURANT BRANDS Supply Supply chain chain leaders leaders Supply chain leaders say say disruptions disruptions cost cost disruptions cost STRUGGLE WITH SHORTAGES say them them $184M $184M every every them $184M every

AI TECHNOLOGY IS NEEDED ...COMMENT FROM INTEROS

year—what year—what price price year—what price isisis your your organization organization your organization paying? paying? paying?

Supply Supply chain chain threats threats take take heavy a heavy toll. toll. Supply chain threats take aa heavy toll.

Financial Financial lossloss Financial loss

s lorry driver shortages add to UK supply chain disruption,

Given the multiple stressors acting upon the UK, and global supply chains

McDonald's runs out of milkshakes and bottled drinks

makers makers reveals reveals that, that, on average, on average, disruptions disruptions costcost makers reveals that, on average, disruptions cost everywhere, organisations must leverage real-time data and analytics to organizations organizations $184M $184M in lost in lost revenue revenue per year. year. organizations $184M in lost revenue perper year.

across the UK. Jennifer Bisceglie, CEO & founder of Interos,

get ahead of crisis. AI-powered technologies help organisations build true

comments below on how AI-powered technologies can help aleviate

everyone everyone is vulnerable: is vulnerable: 95% 95% reported reported everyone is vulnerable: 95% reported operational resilience. For example, with the right signals and data sources,

supply chain strain.

chain chain disruptions. disruptions. disruptions. organisations can anticipate labour shortage chain trends and pre-emptively

New New data data from from 900 900 senior senior supply-chain supply-chain decision decision New data from 900 senior supply-chain decision

While While risk risk levels levels vary vary by industry by industry and and region, region, While risk levels vary by industry and region, negative negative revenue revenue impact impact related related to supply to supply negative revenue impact related to supply

Brand Brand Brand

evaluate the benefits of increasing Brand Brand damage damageinventory where needed. Furthermore, Brand damage

The fact that prominent brands across the UK are reeling from product

But costs costs go beyond go beyond the bottom bottom line: line: 83% 83% saysay ButBut costs go beyond thethe bottom line: 83% say AI can help enable more seamless inventory management. For example, they they suffered suffered reputational reputational damage damage because because they suffered reputational damage because

and labour shortages underscores the personal impact of supply chain

a manufacturer with geographically diverse suppliers, who monitors and

shocks. COVID-19 and Brexit created a perfect storm of disruption. This

identifies growing case counts in one region, could shift order commitments

is hampering food procurement and creating severe staffing shortages,

to a less impacted region while building safety stock. With the right data,

especially of lorry drivers, who are vital to trade. Given the increased

mapping and monitoring, the supply chain team canand evaluate conditions and and the the repercussions repercussions the repercussions

volatility and complexity of global supply networks, both physical and digital,

faster and move more quickly to lessen costly impacts. The disrupters to

this is no longer an issue that organisations can ignore if empty shelves and

rare or unpredictable: or unpredictable: Shocks Shocks rare orrare unpredictable: Shocks likelike like the UK’s supply chain are complex, but this complexity can be managed for COVID-19, COVID-19, SolarWinds, SolarWinds, andand COVID-19, SolarWinds, and

shuttered restaurants are not to become a reality of British life.

organisations with smart operational resilience solutions. risks risks and and new new government government security security risks and new government security

of supply of supply chain chain problems. problems. of supply chain problems.

More More risks risks are are coming, coming, More risks are coming, are are growing. growing. are growing.

Black Black Swan Swan events events no longer no longer Black Swan events areare noare longer

Colonial Colonial Pipeline, Pipeline, plus plus geopolitical geopolitical Colonial Pipeline, plus geopolitical mandates, mandates, are driving driving mandates, areare driving organizations organizations to pursue to pursue organizations to pursue operational operational resilience. resilience. operational resilience.

Operational Operational Resilience—the Resilience—the Operational Resilience—the ability ability to provide to provide products products ability to provide products or or or services services in the in the face of adverse of adverse services in the face offace adverse market market or supply or supply chain chain events. events. market or supply chain events.

Operational Operational resilience resilience and and supply supply chain chain visibility visibility Operational resilience and supply chain visibility are are becoming becoming business business critical: critical: are becoming business critical:

88% 88% 88%

of decision of decision makers makers of decision makers say visibility visibility into their their saysay visibility intointo their global global supply supply chain chain is is global supply chain is more more important important nownow more important now than than two two years years ago. ago. than two years ago.

50% 50% 50%

believe it will be be believe it will believe it will be their organization’s their organization’s their organization’s business priority top business priority toptop business priority within years within two years within twotwo years –compared to just –compared –compared to just to just currently. 39% currently. 39%39% currently.

78% 78% 78%

say board board executives executives saysay board executives confer confer on this topic topic confer on on thisthis topic at least atonce least once once at least every every month. month. every month.

Organizations Organizations aren’t aren’t keeping keeping up with with Organizations aren’t keeping upup with evolving evolving threats. threats. evolving threats. Out-of-date Out-of-date risk management management Out-of-date riskrisk management methods methods too too common: common: methods areare tooare common:

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ISSUE66

74% 74% 74%

use manual manual methods methods useuse manual methods forfor for supply supply chain chain assessment assessment supply chain assessment . . .

+44 (0)1279 940018 sales@e-gistics.com

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e-gistics.com

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Shipping and Transport is the cornerstone of any economy Companies involved in international trade understand that and require partners that provide an eﬃcient service coupled with economical pricing. Seafreight • Airfreight • Warehouse & distribution Cargo Insurance • Customs Clearance

The Daygard Logistics Group of Companies

Freight Movers International

Cargo Movers International

Daygard Clearance

World Freight Movement

Daygard Logistics Group Unit B1/B2 • J31 Park • Motherwell Way • West Thurrock • RM20 3XD

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daygard.com/365Days

01708 630 448 • info@daygard.com

daygard.com

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...YOUR DIGITAL SALES EXECUTIVE 24/7 ‘AT DESK’ 365 DAYS A YEAR NEVER SICK NEVER ON HOLIDAY ONLY ON WHEN YOU NEED IT WON’T JOIN YOUR COMPETITOR NO CONTRACT NECESSARY DOWNLOAD THE FREE APP TODAY

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Building apps for the freight industry

We create tailor-made apps for freight and logistics companies, so you can communicate better with your customers and clients.

Increase your visibility to your clients and customers

Increase customer loyalty and engagement

Take bookings and orders directly from your app

Market your company more directly, saving money

Provide your customers with a social platform

Maximise your value to your customers

Build brand recognition

Stand out from the crowd

Some of the beneﬁts of FreightApp 60

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ISSUE66

Some of the functions Company proﬁle Easy access to your company overview.

Employee directory Showcase the brains behind your business and have a searchable directory with proﬁles for each of your staff members.

Quote request

Allow your customers to request a quotation directly from the app.

Enquiries

A simple and user-friendly contact form to handle any customer enquiries.

Company news

The perfect feature for keeping your customers updated with latest news and posts.

Services

Air freight? Sea freight? Include all your company services.

Get in touch with the team today...

Track & trace

Track your shipment’s location and delivery with your chosen third-party platform intergrated with your app.

Capacity & return loads

List your capacity / return loads with real-time notiﬁcations directly to your customer mobile devices.

Job section

Recruitment platform on which companies can post their latest vacancies. Candidates can apply directly from the app.

Booking form

Make it easy for clients to get in touch with their requirements directly from the app.

Push notiﬁcations

Schedule your notifications to be sent at specific times or send geofenced notifications to your clients based on their location.

+44 (0)1454 628 777 hello@freightapp.design FORWARDER magazine FreightApp.design

ISSUE66

EXHIBITIONS & EVENTS Opportunities to network and promote your services. Related topics Conferences Expositions Networking

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9 AUGUST 2021

LOGISTICS UK ANNOUNCES

STAR NAME TO HEADLINE ITS LOGISTICS AWARDS

ttendees at Logistics UK’s Logistics Awards 2021 will be

Tickets are now on sale for the event, with early bird discounts available

entertained by one of Britain’s brightest comedy talents, with

on all categories. To find out more, and book your place at what

news that stand-up comedian, podcaster and radio presenter

promises to be another glittering celebration of the logistics sector,

Ed Gamble has been signed to provide the laughs and present the awards

please visit: logistics.org.uk/logistics21

at this year’s event. Now in its fifth year, Logistics UK’s prestigious awards ceremony will once again take place at the Park Plaza Hotel, Westminster on 9 December 2021. Having established Logistics UK’s annual awards ceremony as the Blue Riband event in our sector, we are delighted to have secured someone of the calibre of Ed as our entertainment for the evening. After an incredibly hard 18 months for our sector, everyone is looking forward to enjoying themselves and I know Ed’s dry wit and laugh-outloud humour will put a smile on the faces of everyone who attends. This is a one-of-a-kind opportunity to witness one of Britain’s brightest comic talents up close and I am certain that tickets for the event will sell very quickly as a result. Kevin Green, Director of Marketing & Communications, Logistics UK Gamble, who is well known as a regular on BBC2’s Mock the Week, as well as the presenter of Radio X’s Sunday morning show and co-creator and co-host of the hugely successful podcast “Off Menu” with James Acaster, has a host of other TV credits, including being crowned as the champion of series nine of Taskmaster. He has made up stand-up appearances on Live at the Apollo and the Royal Variety Performance. His appearance at the Logistics Awards 2021 will come in a break between shows on his latest nationwide tour, which runs until the end of April 2022.

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EXHIBITIONS & EVENTS NEWS 9 AUGUST 2021

PELI BIOTHERMAL PRESENTED WITH

UK BUSINESS HERO AWARD

eli BioThermal, the global name in temperature controlled packaging solutions, is celebrating officially receiving its UK Business Hero Award.

An award ceremony was staged at Peli BioThermal in Leighton Buzzard, where the accolade was officially presented to the company on behalf of the British Chambers of Commerce, which acknowledged 'the incredible work UK businesses have been doing to support local communities, innovate and meet new demands during the Coronavirus pandemic.' The award presentation was conducted by Bedfordshire Chamber of Commerce Chief Executive, Justin Richardson and Chamber Chairman

The company was nominated for the accolade for its efforts during

Richard Cooper. Mr Richardson announced Peli BioThermal were one

the pandemic which included loaning some of its award-winning

of just 110 businesses in the UK to receive the prestigious UK Business

temperature controlled shippers to help with the delivery of essential

Hero accolade out of 55,000 chamber members. The company was one

pharmaceuticals direct to the homes of housebound patients during

of only 10 based in Bedfordshire who were recipients of the award,

the coronavirus crisis. The company’s products continue to play a

which he said recognised 'civic-minded business giving back in a time

critical part in the ongoing global pandemic response, including the safe

when a lot of people needed help.'

transportation of vital vaccines worldwide.

Mr Richardson added:

As a chamber of commerce we want to

We are delighted and honoured to officially receive this prestigious

thank Peli BioThermal for everything you are giving back to the

UK Business Hero award. It is in recognition of all the extensive efforts

local community and say very well done. We are proud to have your

of everyone at the company who continue to provide essential support

organisation in our network.

locally and globally throughout the pandemic. Paul Terry, Director of Sales EMEA, Peli BioThermal

Peli BioThermal were selected as a UK Business Hero following a campaign by the British Chambers of Commerce alongside the local

This award represents the hard work put in throughout the pandemic

Chamber network, which saw the company receive royal recognition

and lockdowns. It gives the teams a sense of reward seeing our products

with a letter of congratulations from HRH The Countess of Wessex

being used around the world including protecting payloads being

GCVO, who supported the campaign.

delivered to vaccination centres. All the extra hours and hard work is worth it when you see our products making a difference nationally and globally. Dan Turney, Warehouse Supervisor, Peli BioThermal

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alent in Logistics announces the decision to cancel the 5th edition of the annual Talent in Logistics Awards until 2022.

Cancelling this year’s awards was a very difficult decision to make, and we are very disappointed as we were so eager to welcome the industry for another brilliant event.

The Talent in Logistics Awards programme recognises the

However, we are certain this is the most responsible course

talented people that work within the sector, keeping the cogs turning.

of action at this time. For us, the magic of our industry is

That includes individuals, such as forklift operators and HGV drivers,

in the people. Over the past year, they have been crucial,

and the teams of people behind the scenes who are responsible for

and deserve even greater praise and recognition than ever

training, health and safety, and more. It also focusses on initiatives that

for their efforts. So, to keep everyone safe, and give us the

display best practice when it comes to sector recruitment, employee

best opportunity to celebrate these efforts we feel it is

engagement, and people development.

responsible to postpone. We make a promise to the sector that when we come back in 2022, the event will be bigger and better than ever before. Ruth Edwards, Operations Director, Talent in Logistics

Talent in Logistics will release full details for the 2022 event in due course. For further information on entering the awards or sponsoring an award category in 2022, visit www.talentinlogistics.co.uk, call 01952 520216 or email info@talentinlogistics.co.uk

6 AUGUST 2021

TALENT IN LOGISTICS

POSTPONES 2021 AWARDS EVENT FORWARDER magazine

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EXHIBITIONS & EVENTS NEWS 10 AUGUST 2021

REGIONAL WINNERS OF THE

YOUNG INTERNATIONAL FREIGHT FORWARDERS OF THE YEAR AWARD REVEALED

IATA International Federation of Freight Forwarders

We are pleased to have received such exceptional work from young

Associations and TT Club, international freight transport

professionals for this year’s award, despite the challenges we continue

insurer, reveal this year’s regional winners of the Young

to face globally due to the pandemic. The quality of the dissertations and

International Freight Forwarder of the Year Award (YIFFYA).

relevance of the topics addressed this year – covering areas such as bales of fabric, medical supplies, out of gauge plant, and laboratory equipment

The 2021 regional winners are...

– truly demonstrate the resilience of the supply chain. It is an honour

• Region Europe: Glauc Fornes Gil, FETEIA, Spain

to contribute to the shaping of bright young minds in our industry.

Dissertation: More than just a freight broker

Basil Pietersen, President, FIATA

• Region Africa and Middle East: Justin John Goedhart, SAAFF, South Africa

Having been supportive of FIATA’s inspirational initiative to

Dissertation: Agents of sustainable development • Region Americas: Georgina Alejandra Perez Perez, CIFFA, Canada

encourage young professionals in the freight forwarding sector for so many years, we at TT Club are continually heartened by the enthusiasm

Dissertation: Delivering essential tools to the Western and

of the entrants to these awards. I would also like to acknowledge the

Eastern Canadian Arctic

forwarding companies, from national associations aligned with FIATA

• Region Asia-Pacific: Muhammad Wasif Wiqar, PIFFA, Pakistan Dissertation: Million-dollar shipment

that encourage their employees to spend time and effort in laying out the details of their work projects for scrutiny. Such companies deserve recognition as responsible employers and praise for their professional

For over 20 years, the YIFFYA has been providing valuable training

development programmes.

opportunities for young talent in the freight forwarding industry. The

Mike Yarwood, Managing Director, Loss Prevention

award also provides young professionals looking to develop their knowledge with significant networking opportunities. Today, in the

Both FIATA and TT Club are thrilled to continually recognize the

context of the disruptive effects of the ongoing COVID-19 pandemic,

inspirational and dynamic minds of the young freight forwarding community.

investing in and nurturing the future talents of the freight forwarding

Traditionally, the four regional winners would present their dissertations

industry has never been so crucial, making the YIFFYA competition

at the FIATA World Congress, with final judging and the announcement

more relevant than ever.

of the global winner taking place during the event. However, with the postponement of this year’s congress, the judging will be completed remotely and the global winner will be announced in November 2021.

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16 AUGUST 2021

LOGISTICS UK’s

VAN OPERATIONAL NOW FREE BRIEFINGS 2021 TO ATTEND

ogistics UK has announced that its Van Operational Briefings

Vans are integral to the UK economy, and even more so since the

2021 will now be free to attend, to ensure as many operators

COVID-19 pandemic. They are a key part of everyday life, from delivery

as possible have access to the crucial information they need to

services to utility services and whether you are a professional delivery

ensure their vans are operated in a safe, efficient and compliant manner.

driver, or use the vehicle to transport the tools of your trade, it is essential that you are operating the vehicle in a compliant manner, in

With a month to go, the briefings will provide the latest information

accordance with good practice. Logistics UK is keen to ensure as many

on compliance and operating standards, and will share vital insights

operators as possible are able to attend these vital briefings and making

into driver welfare, alternative fuels, navigating changed road space

these free to attend is the best way of allowing that.

and operators’ obligations regarding vehicle safety defects and recalls.

Denise Beedell, Public Policy Manager, Logistics UK

Taking place at venues in Manchester on 14 September 2021, and Beaconsfield on 16 September 2021, the briefings are sponsored

With spaces for the event being booked fast, secure your place by

by Logistics UK’s Van Gold Partners: the AA, Bott Ltd, Brigade

booking at: logistics.org.uk/vobpr

Electronics, Hertz, Lex Autolease, Quartix and TVL. 18 AUGUST 2021

CONVELIO ANNOUNCES ROLE AS OFFICIAL SHIPPING PARTNER OF

THE ARMORY SHOW

he world’s leading digital fine art shipper, Convelio, has been

enables buyers to track their purchases and monitor delivery dates

appointed as the Official Shipping Partner of The Armory

and times, making fine art transport far more transparent and secure.

Show (9 – 12 September 2021) taking place at the Javits Center

in New York City. The partnership will create a new fair experience for

Convelio’s partnership with The Armory Show will bring these benefits

both physical and digital fair visitors, enabling a seamless post-purchase

to all 212 exhibiting dealers - both at the fair and online. The Armory

shipping solution for all buyers for the first time on this scale.

Online has been developed by Artlogic, the industry’s leading website specialists. The site will host a Convelio API that can be activated by

The process of organising logistics for shipping artworks post-sale has

each exhibitor so as to provide expedited shipping quotes on each

historically been opaque and highly inefficient, often taking several days

artwork page. This will provide bookable quotes for shipping works

to quote and book. Convelio’s automated platform enables shipping

almost anywhere in the world, easing global access to the highlights of

quotes to be completed in a matter of minutes, removing the costly

the international art world on display at the fair.

labor hours that are normally associated with the process. It also FORWARDER magazine

ISSUE66

EXHIBITIONS & EVENTS NEWS 18 AUGUST 2021

DACHSER USA AIR & SEA LOGISTICS TO SERVE AS TITLE SPONSOR OF USC MARSHALL’S 9TH

GLOBAL SUPPLY CHAIN EXCELLENCE SUMMIT

achser USA Air & Sea Logistics, a subsidiary of global logistics

Additionally, on October 19th at

provider Dachser, announced its participation and title

10:55 AM (PST), Natalia Olawella,

sponsorship of the upcoming 9th Annual Global Supply Chain

Communications Manager ASL

Excellence Summit. The in-person and virtual hybrid event will be held on

Americas at DACHSER , will

October 19-20 at USC Marshall School of Business in Los Angeles, CA.

participate in the ‘Women in Supply Chain’ panelist discussion; its focus

Dachser USA is pleased to be a title sponsor of USC Marshall’s

will be on the challenges that women

Global Supply Chain Excellence Summit. This is an important event

face working in the supply chain field.

for supply chain stakeholders to network and share ideas that elevate

The panelists will share their

professionalism and best practices within the industry. Our success

career experiences and how

lies in our ability to collaborate, innovate and engage as we work

they successfully implemented,

together to drive solutions and thought-leadership that will transform

measured and showcased their operational success, while often challenging

the future of the industry.

the status quo in a historically male-dominated industry.

Ralph Riehl, Managing Director ASL Americas, DACHSER At Dachser USA, we are fully committed to building connections On October 20th at 3:30 PM (PST), Mr. Riehl, will join as a distinguished

with each other and focusing on ways to expand the positive impact

panelist in a plenary roundtable discussion on the topic of ‘Logistics,

of our workforce,

Transportation, Air, Sea and Ground’; its focus will be on the challenges,

57 percent of our workforce in the Americas region is comprised of

trends and solutions reshaping logistics and the global supply chain. It

women; this is a reflection of Dachser’s dedication to an inclusive culture

will also provide insights on the essentials supply chain leaders must

that empowers its team members regardless of gender, race or age.

said Ms. Olawella.

At Dachser, more than

consider in order to move towards an impactful logistics planning strategy that maximizes value and controls risk.

Now in its 9th year, USC Marshall’s Global Supply Chain Excellence Summit has been designed to stimulate ideas and provoke conversation

As a global logistics solutions provider, Dachser’s ability to think and act

on a broad range of important topics. The event is based on concise,

from the business perspective of our customers makes us a valuable partner,

engaging TED-style talks; thought-provoking panels with experts

especially now when the need to balance growth, cost optimization and

in vertical markets and supply chain competencies; and high-impact,

complexity is an ever-growing challenge. Our goal is to provide integrated

straight-to-the-point presentations on the most crucial issues facing

solutions within our global logistics network that sustainably optimize the

our profession.

logistics balance sheets of our clients – each and every day. For more information or to register, please visit the Global Supply Chain Excellence Summit website.

FORWARDER magazine

ISSUE66

ith less than one month until Logistics UK’s Fleet Engineer – the essential one-day conference for anyone responsible for maintaining commercial vehicles

– the business group is urging fleet engineers to book their places now to ensure they are up to date with the latest developments in technology and enforcement. Taking place at the British Motor Museum in Warwickshire on 7 September 2021, keynote speaker Kevin Rooney, the Traffic Commissioner for the West of England, will be explaining to attendees the consequences of failing to keep pace with vehicle technology, in addition to sharing some of the new practices that operators need to have put in place to improve their maintenance regimes. Event silver sponsors are VL Test Systems, Renault Trucks and Brigade The Enforcement Policy and Technical Standards Managers at the Driver

Electronics and bronze sponsors are VARTA Batteries, UK Recovery

Vehicle Standards Agency (DVSA) will be providing an essential overview

(AA), Tip Europe and Totalkare. Warehouse and Logistics Magazine is

of the Agency’s approach to vehicle maintenance. They will be joined

the media partner.

by leading names across the sector – including senior representatives from IVECO, Warburton, Volvo, Renault, BPW Limited, TIP Trailer

To book your place, priced at £259.99 + VAT for Logistics UK members

Services, Royal Mail, TEXA UK Ltd, and Siemens Mobility – who will

and £299.99 + VAT for non-members, please visit logistics.org.uk/

be sharing good practice advice and discussing alternative fuel options,

fleet-engineer

new technologies, and anticipated vehicle design changes. Keeping pace with technological developments and enforcement policies is of vital importance to engineers; Logistics UK Fleet Engineer is an unmissable event for anyone with responsibility for specifying commercial vehicles, ensuring roadworthiness and compliance, and maintaining fleets. With less than one month to go, we are urging all fleet engineers to book now to avoid missing out. Phil Lloyd, Head of Engineering Policy, Logistics UK

17 AUGUST 2021

LOGISTICS UK’s

FLEET ENGINEER

...ONE MONTH TO GO! FORWARDER magazine

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CUSTOMS CLEARANCE

Documented permission to pass that a national customs authority grants to imported/exported goods so that they can enter/leave the country. Related topics Bonded warehousing Customs brokerage Duties & taxes

Sponsored by

70 70 FORWARDER magazine

ISSUE66

10 AUGUST 2021

PLANT PARTS CHOOSE

ASM’s SEQUOIA

AS POST-BREXIT CUSTOMS WAREHOUSE TRADING SOLUTION

gency Sector Management’s (ASM) Sequoia Customs

ASM is an independent not-for-profit company, and its one-stop-shop

platform has been selected to provide full compliance for a

Sequoia Customs Clearance software is used across the international

new in-house Customs warehouse operated by Plant Parts,

freight supply chain to improve efficiency and compliance.

a family-owned independent construction machinery parts stockist. Since new UK trade rules started in 2021, Plant Parts developed an inhouse Customs warehouse to continue its operations and Sequoia has provided the flexibility, compliance, and range of services for the task. By bringing these systems in-house with Sequoia, we now have a rapid, cost-effective, and easy to use platform to ensure our compliance and quality customer services. The new rules have caused disruption, so we have actively sought out a solution that can fit our exact needs which was found in Sequoia, and the ASM team have provided education and support throughout the whole process. Richard Finch, Director, Plant Parts Sequoia integrates into existing back-office systems and can be customised to make sure businesses are not paying for non-required additional features. The Sequoia solution can be customised to fit the needs of any sized business needing UK Customs compliance in the post-Brexit world. For businesses that are importing and exporting single items, the additional costs created by the new Customs declaration can be very high, and the time-consuming paperwork takes up valuable resources. Sequoia provides a clear, cost-effective, tailored approach that is connected to customs and all port community systems to process import, export, and transit shipments efficiently and accurately. Peter MacSwiney, Chairman, ASM

FORWARDER magazine

ISSUE66

CUSTOMS CLEARANCE NEWS 14 JULY 2021

CHANNELPORTS MEETS

POST-BREXIT SPIKE IN CUSTOMS DECLARATIONS HEAD ON WITH NEW PLATFORM

olkstone, Wednesday 14th, July – ChannelPorts, a Customs

The last 12 months have been some of the most tumultuous in our

Clearance Agent supporting businesses to import and export

50-year history for customs clearance. Of course, January this year

goods in and out of the UK and Europe, today announced the

saw the UK become a ‘3rd country’ to the EU, mandating customs

launch of its digital customs clearance platform – CustomsPro.

entries for all goods entering or leaving. On top of that, COVID-induced lockdowns saw a huge uptick in e-commerce, meaning items that

Founded in 1974, this move sees ChannelPorts combine nearly 50 years of

may once have been bought in-store became part of this ever-more-

customs knowledge with an intuitive, API-led digital platform, replacing

complex customs process. Our answer to rising volumes of required

traditionally manual methods of data entry and enabling customs

declarations, and the fact that many businesses across the UK and EU

declarations to be cleared in 12 minutes, down from as much as 12

were about to face customs clearance for the first time come January,

hours. CustomsPro provides live data to SMEs, hauliers and forwarders

was to automate the entire process and use our customs specialists as

on the clearance status of their shipments, automatic notification of

quality controllers instead of data entry clerks. We wanted to develop

clearance, and a complete history and record of shipments to comply

systems and procedures that would make the process as straightforward

with HMRC regulations.

as possible. To reduce the sting of the new requirements, we also wanted our offering to be cost-effective, by providing a fixed cost per

Since its launch earlier this year, the new system is helping its customers

consignment. Since the launch of CustomsPro to market, we frequently

to regain confidence and compliance with customs regulations. New

hear from our SME customers how ‘surprisingly simple’ the customs

sign-ups include the likes of Gü Desserts and Gondrand, a leading

process actually is.

international forwarding and logistics provider.

Tom Sommer, Director, ChannelPorts CustomsPro can deliver customs clearance UK-wide at RoRo ports recognised by HMRC.

FORWARDER magazine

ISSUE66

hat follows is a comment from ChannelPorts, a customs

Why you should care:

clearance agent supporting businesses to import and

• Since Britain has become a 3rd party to EU member states, SMEs

export goods in and out of the UK and Europe – following

and traders have experienced a lot of uncertainty and confusion

the close of the £20 million governmentSME Brexit Support Fund on the 30th June. Over the past week there have been calls to extend the fund, as it has since been revealed over £11m has been unclaimed by SMEs.

surrounding mandating customs entries • To enable businesses more time to adjust to new regulations, under government rules customs requirements for exports have been ‘simplified’

About the fund:

Traders can make a delayed supplementary import declaration

• The fund was put in place for SMEs trading with EU to claim

Traders must keep sufficient records but do not have to

submit customs declarations until January 2022

up to £2,000 each

This funding was to be used to help pay for training and

professional advice to continue trading effectively with the EU

• HM Revenue & Customs reported the fund provided just £6.8 million in grants to 4,376 businesses • Figures revealed on average, businesses who applied only received £1,555 rather than £2,000 maximum amount available

• But these unclear guidelines and delayed onset of declarations has led to an increase in admin

In turn increasing the risk of hefty fines for

accidental non-compliance

• On top of this, the Brexit support fund has in fact ‘deterred’ SMEs from applying due to its confusing processes

Based on this news, please see a comment below from the director of ChannelPorts... It’s a shame to see that in spite of the government’s attempt to provide support through the SME Brexit support fund, its termination and the figures that have followed contradict what it set out to do. The obstacles put in place for businesses trying to complete the funds application process has made the scheme ineffective. Without clear guidance and full funding for training, this will only catalyse issues surrounding accidental non-compliance this October, when we’ll see further regulatory sanctions come into play. To help businesses regain confidence and security over customs regulations, ChannelPorts provides solutions that grant clear oversight over their imports and exports, rectifying any problems from general confusion to non-compliance. Tom Sommer, Director, ChannelPorts 2 AUGUST 2021

EXPERT COMMENT:

SME BREXIT SUPPORT FUND CLOSE FORWARDER magazine

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CUSTOMS CLEARANCE NEWS 3 AUGUST 2021

FORWARDERS WELCOME CONFIRMATION OF IMPLEMENTATION TIMETABLE FOR NEW

CUSTOMS DECLARATIONS PROCESSING SYSTEM

he British International Freight Association (BIFA) has

With a definitive deadline in place, BIFA has taken the initiative in

welcomed today’s announcement by HM Revenue and

regards to creating a relevant training programme that will help its

Customs (HMRC) clarifying the final implementation date

members understand and implement the different working methods

when a new computer system will replace an existing system used for

involved with the new system.

processing Customs declarations. BIFA’s Customs Declaration Service eLearning programme has been

Our members will be pleased with the clarity that is being provided

developed in conjunction with Customs software business, Agency

following HMRC’s announcement today that the Customs Declaration

Sector Management, and will cover the main differences between CHIEF

Service (CDS) will serve as the UK’s single customs platform from 31

and CDS to enable users to submit customs declarations for exports

March 2023 ending the current period of dual-running that has been

and imports via the new system.

operating with the Customs Handling of Import and Export Freight (CHIEF) system, which CDS is designed to replace. Over many years

We are putting the finishing touches to the course, which will be

since the original announcement that CDS would replace CHIEF, BIFA has

available in the Autumn and are confident that it will offer a training

made representations with the programme board on behalf of the trade

programme to BIFA members and others that will provide cost effective

association’s members. In 2019, when HMRC announced its proposed

and invaluable advice and information.

plan for completing delivery of CDS and migrating traders from CHIEF to the new platform, we expressed the view that the timetable would be challenging. Last year, we expressed our pleasure at HMRC’s intention to extend the migration timeline. Today’s announcement suggests that there is confidence that the new system is fully developed, stable and tested and we will now be working with our members to ensure that they are fully prepared for the new implementation schedule. Robert Keen, Director General, BIFA

PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com

FORWARDER magazine

ISSUE66

escartes Systems Group, the global leader in uniting logistics-

and the customs declarations required by HMRC, Expert Joinery

intensive businesses in commerce, announces that Expert

quickly identified an opportunity in the market to support other small

Customs, a recently established customs agency based in

businesses importing to the UK. Establishing itself as a professional

Dartford, is using Descartes’ e-Customs solution to enhance business

customs agency with the help and support from Descartes’ e-Customs

operations with its UK-EU trade offering and provide customs

solution, Expert Customs now provides an essential service to other

compliance for customers.

businesses seeking to overcome the challenges faced with importing goods to the UK following Brexit. Initially, Expert Customs was

Following Brexit, we saw the demand for a smooth and efficient

completing 250 declarations per month, rapidly increasing fourfold on

customs declaration process grow. We realised a great opportunity

projected volumes to 1000 a month, as a result of the success of its

to provide assistance to other companies looking to import to the UK

newly established customs agency.

from the EU. After implementing Descartes’ e-Customs to help our Expert Joinery operations, we saw how straightforward the e-Customs

It’s very exciting and rewarding to support exemplary businesses such

solution made imports to the UK. With the continued and unparalleled

as Expert Customs to grow and prosper through using our e-Customs

support from the team at Descartes, we were quickly set up and able

solution by providing effective and efficient technology to enable

to implement customs clearances within weeks and offer a solution to

straightforward customs processes. It has been a pleasure working with

other businesses struggling with navigating Brexit complexities. The

Expert Customs to support its operations and help develop its offering

solution is very user-friendly, the online training videos and step-by-

for customers and we look forward to our continued partnership.

step guides are detailed and easy to follow. We are looking forward to

Pol Sweeney, VP Sales & Business Manager UK, Descartes

growing our customs business and continuing to work with Descartes as we offer both import and export solutions to our customers. Kasia Gancarz, Customs Clerk, Expert Customs Ltd Expert Customs is affiliated with Expert Joinery Ltd, an importer of windows and doors from the European Union. Expert Joinery first sought the help of Descartes for a particular shipment it was importing from Poland in February 2021. With many businesses struggling to navigate Brexit, often made more difficult with language barriers 2 AUGUST 2021

EXPERT CUSTOMS USES

DESCARTES’ E-CUSTOMS SOLUTION TO SUPPORT UK-EU CUSTOMS COMPLIANCE FORWARDER magazine

ISSUE66

INDUSTRY SERVICES

Organisations and bodies that provide essential support to the freight and logistics industries. Related topics Warehousing Insurance & legal Vehicles & equipment

Sponsored by

76 76 FORWARDER magazine

ISSUE66

3 AUGUST 2021

UK GOVERNMENT MUST TACKLE

SEMICONDUCTOR SHORTAGE SHOCK HEAD ON

s the ongoing computer chip shortage continues to hamper

Clearly there are already attempts to approach this on a policy level, with

UK industries,* Jennifer Bisceglie, CEO and founder of

the government’s increasing interest in activities like the proposed sale of

Interos, comments below on how the UK government and

Arm, or the concerns over the Newport Wafer Fab. But policy is only one

commercial organisations require transparency throughout the supply

avenue for handling the issue. Technology now makes it possible to have a

chain to elevate operational resiliency and help alleviate the current

living and continuously monitored global map of supplier networks, and an

semiconductor disruption.

assessment of a broad range of risks, from natural disasters, like COVID, to malicious attacks like Kaseya, or concentration risk. The availability of

Over the past several months, supply chains, including the semiconductor

these technology-based solutions raises the acceptable standard of supply

– or ‘chip’ – supply chain saw massive disruption. However, the frequency

chain visibility, and organisations and governments need to advance to

and severity of these semiconductor supply chain shocks can no longer

meet the occasion – shifting how they think about risk from protection

be considered entirely unpredictable. After all, the semiconductor

and reaction to detection and pre-emption.

supply chain is extremely complex, globally interconnected, and the production of a single computer chip often requires more than 1,000

* https://www.computerweekly.com/opinion/Gartner-Purchasing-

steps passing through international borders over 70 times. The supply

enterprise-PCs-during-a-global-chip-shortage

of semiconductors to satisfy the demand of Apple, AMD and Intel consumers is only a sliver in the huge threat the shortage represents – failure to address the risk and develop alternative sources of supply impacts future integral national capabilities such as utilities, aerospace and defence, and the development of 5G. To prevent these impacts occurring, we recommend that the UK government and commercial organisations require transparency throughout their multi-tiered supply chain and elevate operational resilience as a core business and mission priority. Maintaining domestic – or friendly nation – manufacturing capabilities is an essential part of ensuring the semiconductor industry has a highly resilient, geographically diversified supply chain. This allows the many industry sectors that rely upon semi-conductors to continue providing their products or services in the face of adverse market or supply chain shocks. The impact of the semiconductor shortage is far reaching, and it is vital that the UK government and private companies tackle the issue head on. FORWARDER magazine

ISSUE66

INDUSTRY SERVICES NEWS 3 AUGUST 2021

BRADSHAW LAUNCHES HIGH-PERFORMANCE

FULLY ELECTRIC REMOTE-CONTROLLED ARTICULATED TRAILER MOVER

radshaw, the UK’s largest manufacturer of electric vehicles

Enhanced visibility & manoeuvrability

for industry, has announced the launch of its all-new state

The remote-controlled PT2500 allows trailers to be shunted safely and

of the art The PT2500, a fully electric, remote-controlled,

efficiently with no strain to the operator. Providing excellent visibility

pedestrian-operated tow tractor designed for moving articulated lorry

from any angle, the PT2500 and its remote-control functionality let

trailers up to 25 tonnes in manufacturing and distribution applications.

the operator walk around the trailer during manoeuvres, making them completely visible and providing the ability to be their own banksman,

Overview

all from a safe distance. Connecting the PT2500 to the fifth wheel is

The PT2500 is a powerful, robust, high performance articulated

quick and easy, thanks to its precise manoeuvring abilities.

trailer mover. It is easy to operate and moves trailers safely with exceptional manoeuvrability, negating the need for terminal tractors.

Space-saving

The high-performance electric motors can tow up to 25 tonnes, and the

With superior manoeuvrability, the PT2500 is ideal where space is a premium,

hydraulically powered column lift can hoist up to 6,000 kg. The remote-

presenting outstanding turning capabilities compared with terminal tractors.

control functionality provides enhanced flexibility, manoeuvrability, and

The PT2500 accesses tight spaces, turning almost on itself and allowing

safety and optimally uses limited space. Simple to operate and low

trailers to be parked tightly, thereby optimising limited space.

maintenance, the PT2500 is an ideal partner for anyone working in

Remote control

logistics and distribution.

Controlled via the MLTX2 bellybox transmitter, the system incorporates the latest electronic technology in a lightweight, comfortably contoured, and durable case. Easy to use, the angled lever controls enhance operator comfort. The remote-control housing is constructed from super-tough nylon to withstand shock, and the IP66-rated sealed unit can withstand harsh industrial conditions. Synthesised frequency generation enhances reliability for a robust and reliable signal. The access code system provides peace of mind, as the signal only operates the intended equipment. Designed to minimise power consumption, the NiMH battery packs provide longer life between charges. The PT2500 remote comes with two battery packs, one for the remote control and a backup; both can be charged on the vehicle.

FORWARDER magazine

ISSUE66

Braking systems

Fully electric

The PT2500 features a built-in air compressor system to operate trailer

The robust and powerful high-performance trailer mover features

brakes utilising a dual-air brake system via the service and emergency

an 80-volt AC controller, and the high-capacity 80v 210Ah lead-acid

air lines. When the tractor brakes are activated, the trailer service

batteries provide high initial torque and smooth acceleration. Fully

brakes are also activated and vice versa. The trailer mover features an

electric, the PT2500 is a sustainable, environment-friendly, and cost-

e-stop; if the e-stop on either vehicle or remote is activated, this will

effective alternative to diesel shunters. Producing zero emissions and

dump the air, activating the emergency trailer brakes. A speed limiter

no exhaust fumes, the articulated trailer mover can be used indoors

controlled via a pressure sensor on the mast hydraulics activates when

for a healthier working environment. In addition, the PT2500 lorry

operating the fifth wheel, reducing the vehicle's speed during coupling.

tug is silent to operate, making night and early morning operations

The vehicle also features electronic regenerative braking under

possible, especially close to residential areas. In the absence of a

deceleration and dynamic speed-sensing to prevent over speeding. An

combustion engine and fewer moving mechanical parts, the PT2500 is

automatically applied transmission parking brake ensures the vehicle

straightforward and cost-effective to maintain.

remains stationary when not in use.

Cost efficiencies Developed for logistics and distribution, the PT2500 trailer mover has been designed to aid 24-hour operations. Negating the need for an HGV driver to be on-site, the remote-controlled technology means articulated trailer movement can be a one-person function. Anyone with operator training can operate the vehicle without an HGV licence. FORWARDER magazine

ISSUE66

INDUSTRY SERVICES NEWS

WORKSOBER 21 JULY 2021

...UNIQUE NEW BIOMETRIC, CLOUD-BASED

ALCOHOL TESTING PROGRAMME LAUNCHES IN UK

The pandemic has only increased the need for employers to be

vigilant in supporting staff who may have problems with their alcohol consumption. Whether through long-term dependency or occasional over-indulgence, the effects of alcohol misuse can be devastating for a

lcoDigital – the UK’s leading supplier of breathalysers – is

business. Alcohol misuse costs the UK economy an estimated £7 billion

launching a state-of-the-art, cloud-based alcohol testing program

in lost productivity every year2.

to help tackle the problem of alcohol misuse in the workplace.

Suzannah Robin, Director, AlcoDigital, the sole distributors of Worksober in the UK

With health experts warning of rising rates of alcohol misuse in the UK1, Worksober addresses a clear need for Covid-safe, non-intrusive

Most regulatory bodies and company health and safety policies prohibit

methods of alcohol screening.

the misuse of alcohol, yet all too often screening is infrequent and inconsistent, relying upon the availability of a supervisor or manager to

Testing with Worksober is completely automatic and unsupervised, due

carry out the testing. If an accident occurs, the consequences could be

to the implementation of biometric technology to scan employees’ faces

severe, not just for the employee concerned but for co-workers and

prior to each test. Once the staff member is scanned and recognised,

the organisation itself.

they are required to blow into the sensor on the wall-mounted detector unit. A result is given within seconds and registered to the cloud. When

Under the Management of Health and Safety at Work Regulations 1999,

a test is positive for alcohol consumption, a nominated manager is

employers can be prosecuted for putting employees and co-workers at

instantly alerted.

risk. Worksober represents a cost effective and data-based solution, automatically running 24/7 with a constant audit trail of tests and results,

As an autonomous system that doesn’t require third-party operation,

allowing the employer to easily demonstrate that they have 'taken all

Worksober eliminates the need for any close contact between staff – a

reasonable steps to ensure the safety of their workforce and customers.'

significant benefit as COVID-19 infections continue to escalate in the UK. Implementation of Worksober also represents a substantial cost saving versus testing carried out manually by management staff.

While Worksober is suitable for any working environment, it is particularly advantageous for safety-critical industries such as logistics and distribution centres, manufacturing, construction, transport and

Worksober can test the workforce on a daily or random basis with the

aviation. As the UK gets back to work post-lockdown, it’s never been

frequency and percentage of random tests easily assigned via the cloud

more important to put safety first.

portal. The AI-driven facial recognition ensures complete security and accuracy, and eliminates any risk of impersonation. Up to 256 sites can

With three different levels of service – bronze, silver and gold –

be monitored through a single cloud portal interface.

employers can pick a Worksober package that best suits their needs. AlcoDigital fully manages maintenance and calibration, giving employers added peace of mind.

FORWARDER magazine

ISSUE66

erry Logistics Network Limited (‘Kerry Logistics Network’; Stock Code 0636.HK) is utilising robotic arms in its F&B operation to boost sorting efficiency and raise accuracy.

Kerry Logistics Network has named the robots “Koolbotic” as part of the Company’s ongoing efforts to increase automation in its operations

At Kerry Logistics Network, we are firm believers of leveraging

to enhance productivity. Koolbotic is installed in the regional distribution

the benefits of technological advances to bolster our productivity as

centre that Kerry Logistics Network has been managing for one of the

well as to improve the working conditions of our people. Koolbotic is

UK's leading retailers in Hong Kong since 2011.

added to our chilled-food product sorting process to support staff and increase ease of operation. We see this type of selective automation

Adopted to handle large volume of chilled-food products in a low-

and collaborative robots as the future of our industry, as it combines

temperature environment and with a relatively short lead time to

the best of both worlds - the flexibility of humans and the endurance of

market, Koolbotic is able to work 20-hour shifts and raises sorting

machines. We anticipate installing more cobots in our logistics centres

productivity by 20%. Essentially collaborative in nature, Koolbotic also

to take our operations to the next level.

supports warehouse staff as it can endure freezing conditions which

Samuel Lau, Deputy Managing Director, Integrated Logistics,

would be detrimental to humans for a prolonged period, in doing so

Kerry Logistics Network

safeguards the health and safety of staff members. Kerry Logistics Network is committed to providing its customers with Automation is becoming an integral part of Kerry Logistics Network’s

the latest technologies to support the digitalisation of the supply chain

operation, especially amid the pandemic when human contact is minimised

with end-to-end visibility. Its R&D department has been constantly

in the sorting process. In view of the rapid growth of e-commerce in

reviewing and implementing the latest technology developments,

recent years, Kerry Logistics Network will continue to explore the

including blockchain, Internet of Things, artificial intelligence and

possibility of expanding the use of robotics for other sectors.

machine learning. 11 AUGUST 2021

KERRY LOGISTICS NETWORK UTILISES

KOOLBOTIC TO SORT CHILLED PRODUCTS IN F&B OPERATION FORWARDER magazine

ISSUE66

INDUSTRY SERVICES NEWS

CTU CODE QUICK GUIDE 26 AUGUST 2021

NOW AVAILABLE IN ALL SIX OFFICIAL IMO LANGUAGES

n striving for greater awareness and usage of the CTU Code in

The Group is planning further translations. This is to create a better

order to improve safety in the intermodal supply chain, the Cargo

understanding of the complex dangers that may result from poorly

Integrity Group (CIG) has published its Quick Guide to the Code,

packed or mis-declared cargo. The flexibility of containerised trade,

and its accompanying Container Packing Checklist, in Arabic, Chinese,

and its efficiency in the movement of goods means individuals, many

English, French, Russian and Spanish

kilometres from the ocean, and with little knowledge of maritime operations, or indeed other modes of transport, are tasked with packing

The five organisations[1] that are collaborating in CIG are dedicated

containers with a hugely varied range of goods. Enabling access to safety

to achieving greater levels of safety, security and environmental

guidelines, in their own language is crucial.

performance within containerised global trade. The production of a Quick Guide to the IMO/ILO/UNECE Code of Practice for Packing of

If a product is packed in an incorrect way, it is usually because the

Cargo Transport Units (CTU Code), along with a Checklist of actions

packers have not been properly trained or informed about the potential

required of those packing cargo in freight containers, is pivotal to

risks. The goods involved in initiating fires, stack collapses and vehicles

achieving safe and secure transport.

roll-overs may not always be the more obvious hazardous chemicals. Badly secured steel coils, poorly stowed barrels of any liquid or

Now the Quick Guide and Checklist have been translated from the

inappropriately packaged charcoal could all result in incidents of serious

original English into each of the other United Nations official languages

injury, or even fatalities as well as significant cargo and property damage.

and are available for download HERE

Such understanding must surely be improved by a wider implementation of the CTU Code.

We must have higher standards of cargo integrity, if we are to arrest safety deficiencies in the supply chain – most vividly demonstrated

Richard Steele, CEO, ICHCA International, the association representing cargo handling organisations

by the too frequent occurrence of container ship fires. This means those in warehouses and manufacturing facilities who pack and secure

In addition to these efforts, the CIG partners are seeking changes to the

cargo in containers, as well as shippers and forwarders preparing

relevant regulatory requirements in order to improve their effectiveness.

documentation and declarations that describe the goods in detail, must

It hopes to encourage monitoring of packing performance through cargo

take responsibility to ensure adherence to safety guidelines. The CTU

screening and more effective container inspection regimes. CIG’s overall

Code covers such roles and practices and one of the primary aims of

aim is to work with other industry and governmental stakeholders to

CIG is to promote its universal use. The Quick Guide has distilled the

instil a better understanding of safe cargo packing and handling practices

Code, our multi-lingual versions will help disseminate it.

throughout international supply chains.

Peregrine Storrs-Fox, Risk Management Director of insurer TT Club

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FASTER LEANER CLEANER Great Annual Savings Group (GAS) has helped logistics businesses with cost efficiency for more than nine years. » » »

Reduce variable costs Create more time for core business activities Lower carbon footprint

Energy Procurement

Energy Management

EV Charging Points

Business Telecoms

Water Procurement

For a free, no-obligation chat or quote, contact: Luke@freightsolutions.com 01454 628794

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INDUSTRY SERVICES EXPERTS

ompared to other APAC areas, namely Japan, South Korea

CW CPA + HR's success stories in Hong Kong...

and Australia, Hong Kong has always been top-of-mind

To illustrate why Hong Kong should be your number-one choice, here

when looking for a foothold in the Chinese and other APAC

are some start-up success stories of foreign companies we’ve helped

markets. With her trusted legal system, fully convertible capital account, free flow of information, and low taxes, Hong Kong is a robust centre for start-ups to contact, connect, and collaborate with other local, national and multinational firms in exploring new business opportunities around the Asia-Pacific region. Additionally, Hong Kong’s niche responds particularly well in businesses management, legal services, logistics, and accounting services.

to enter the region.

NYSHEX Founded in 2015, The New York Shipping Exchange (NYSHEX) has established branches in both Hong Kong and Guangzhou.

Dedicated to supporting the transformation of container shipping through digital contracting, the contracting system guarantees contract performance with two-way shipper-carrier commitments. Trusted by

For over 20 years, Hong Kong remains a key player in connecting

shippers and carriers, NYSHEX has collaborated with over 10 influential

Mainland China and the global community as the Asia Pacific region’s

companies, from the United States to China. As one of the leading

inimitable offshore financial and professional services provider. According

shipping and freight companies in the world, NYSHEX kicked off its

to InvestHK’s research in 2019, over 1,500 transnational companies

expansion in Asia with a headquarters location in Hong Kong in 2017.

maintain their regional headquarters in Hong Kong. Together with

A year after its establishment in Hong Kong, the fulfillment rate peaked

her membership in APEC (Asia-Pacific Economic Cooperation), the

at 98% in 2018 which was '22% better than the industry average.'

regional economic forum facilitates initiations to encourage and boost

The company won an award 'Outstanding Shipping Internet Platform' in

further business exchanges. For instance, the simplification of customs

Shenzhen in 2019, which recognized its achievement of digital technology

procedures, introduction of the APEC Business Travel Card for Hong

in the shipping industry. Despite the market uncertainty in 2020, a 37%

Kong businessmen in increasing their mobility and good regulatory

of average booking roll-over rate was achieved. The development of

practices. The Chinese government has also encouraged many companies

the company is certainly enhanced after setting up in Hong Kong and

to relocate their mainland Chinese headquarters to Beijing or Shanghai,

Guangzhou, and it is hoped to go further in Asia.

and their Asia-Pacific headquarters remain in Hong Kong. Thus, we could see that Hong Kong remains to be the leading platform for startups and companies when expanding their operations into APAC.

Dash Living In light of Hong Kong’s high living and rental expenses, Dash Living is founded in 2014 to address the problem by offering

serviced residences and co-living home solutions. Dash Living currently owns operations in Hong Kong and Singapore, managing over 1,300 units across Asia, all at the cities’ prime locations. The firm recently secured over US$8.8 million of funding in support of its expansion and launch

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into Japan, Australia, and Southeast Asia, targeting markets with highmobile millennials and expensive accommodation. The extra funding enables the company to bring technological improvements by introducing new features in its mobile application, improving existing AI tools, and generating more user-oriented content and events. With the right mix of technology, it helps to understand better and support the tenants’ needs.

Vfluencer Hong Kong-based AI and big data technology startup, Vfluencer uses its cross-platform social

media marketing analysis system to track major mainland social media platforms’ marketing actions. Customers then obtain real-time insights and analytics of the industry and competitor actions to modify their marketing strategies accordingly.

WeLab Bank

Initially, Vfluencer 1.0 was launched after graduating from

Backed by renowned investors such as Allianz X and CCB

Betatron, a VC-backed startup accelerator. It then completed

International, WeLab Bank is the market’s only homegrown

a USD500,000 seed round with investors from Hong Kong and

virtual bank. The eight-year-old startup’s success lies in leveraging big-

Mainland China in 2019. Later, it joined Hong Kong Cyberport

data powered technology and the team’s expertise in risk management.

and became one of the technology companies supported by

Different from traditional banks, WeLab revolutionizes and redefineds

its incubation program. With more significant sales potential

the industry by offering a range of fully online financial services like

of innovative products and business services in the GBA,

lending and digital banking. WeLab’s number of registered users

Vfluencer established its Guangzhou regional office due to its

reports having a soar of 20% year over year in 2020, accounting for

distinctively lower operating costs and higher market demand.

over 50 million customers in Hong Kong, Mainland China, and Indonesia.

Sensing Hong Kong’s changing business climate, corporations

Recognizing tremendous business opportunities in the Greater Bay

must think ahead and promote their businesses and services

Area, WeLab gathers a large base of tech staff in Shenzhen to encourage

to a much-diversified customer group.

HONG KONG more financial integrations among the areas.

THE PERFECT GATEWAY TO THE GREATER BAY AREA & ASIA PACIFIC PART 2: CASE STUDIES

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INDUSTRY SERVICES F.Y.I.

Building apps for the freight industry Get in touch with the team today... +44 (0)1454 628 777

hello@freightapp.design

FreightApp.design

F R E I G H T

Are you planning to buy or sell a freight forwarding company? +44 (0)1454 628771 • enquiries@freightmergers.com

UK | USA | Middle East |

Strategic recruitment for the freight industry +44 (0)1454 275 932 headfordgroup.com

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Global forwarding & shipping services. 01302 499 100

HDFORWARDING.co.uk

INSURANCE

MEDIA

VEHICLES

PALLETS

MERGERS & ACQUISITIONS

PUBLIC RELATIONS

FINANCE

RECRUITMENT

ASSOCIATIONS

SECURITY

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MAINTENANCE TRAINING ...ETC

F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E

LONDON FREIGHT CLUB www.londonfreightclub.com londonfreightclub@hotmail.com • 02392 554 200

Specialists in FREDDs cargo screening +44 (0)7967 204840 info@k9acs.co.uk www.k9acs.co.uk

THE LEADING BODY REPRESENTING THE UK INTERNATIONAL FREIGHT SERVICES INDUSTRY

Join the RHA The Voice of Road Haulage

Call us on 01733 261131 Email us at headoffice@rha.uk.net

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RECRUITMENT & TRAINING Organisations and bodies that provide and train staff for the freight and logistics industries. Related topics Certification Organic growth Safety awareness

Sponsored by

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10 AUGUST 2021

LOGISTICS UK BACKS INDUSTRY DRIVE FOR NEW STAFF WITH LAUNCH OF

GUIDE FOR EMPLOYERS ABOUT FUNDING & SUPPORT

ith the industry facing a serious shortage of skilled

For a free copy of the new Logistics UK guide to 'Funding and Support

workers, today (10 August 2021) business group

for Accessing Logistics Skills', please visit logistics.org.uk/campaigns/

Logistics UK has launched a comprehensive, free guide

skills-and-employment/funding-and-support-for-accessing-

for employers from across the sector on 'Funding and support for

logistics-skills to download the document.

accessing logistics skills.' And as Elizabeth de Jong, Policy Director at Logistics UK explains, the guide is one way in which the organisation is supporting the recruitment of new employees at such a critical time: There is currently an acute issue with the recruitment and retention of roles across our industry, not least HGV drivers, but many employers

GO TO CONTENTS

FORWARD

Funding and support for accessing logistics skills Produced by Logistics UK Policy

are confused about how to access vital funding in order to recruit and train new workers. This new guide, produced with the active involvement of the Department for Education and the Department for Work and Pensions, gives clear and concise information about the schemes available to employers and where and how to apply for funding, including for apprenticeships and traineeships, to attract and train new employees. Much of Logistics UK’s work to support skills in our sector involves campaigning for policy changes to help create a more sustainable pipeline of staff to meet the demand for people in our sector. But this new guide provides simple and practical steps which will help recruiters right across our industry to identify and enrol the workforce our sector so desperately needs.

PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com

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RECRUITMENT & TRAINING NEWS 1 AUGUST 2021

GIVE LOGISTICS BUSINESSES TIME TO

IMPLEMENT NEW APPRENTICESHIP STANDARD SAYS LOGISTICS UK

he introduction of a new Apprenticeship category for HGV

apprentices must have been recruited by 30 September to be eligible).

drivers, enabling them to drive HGVs and trailers (or C+E as

This will ensure that as many logistics businesses as possible can start to

categorised on their driving licence), has been welcomed by

recruit and develop their future workforce by using the Apprenticeship

business group Logistics UK as a positive step in building and retaining the

scheme and protect the logistics sector against further shortages of

workforce of tomorrow. But the organisation is pressing government

drivers and other key workers.

to extend its incentive payment scheme of £3,000 per candidate beyond

Alex Veitch, General Manager of Public Policy, Logistics UK

the current deadline of the end of September, to ensure that reach of the scheme can be maximised.

Currently, the logistics sector is facing an estimated shortage of around 90,000 HGV drivers, according to Logistics UK’s figures, and it is hoped

The introduction of a new C + E Apprenticeship standard is welcome news for our sector. The Apprenticeship model of “earning while

that the new Apprenticeship standard will help businesses across the industry recruit the new drivers it needs for long-term stability;

learning” adds appeal for new entrants to a logistics career, particularly those who may have lost jobs during the pandemic and is ideal for a

Our sector, powered by dedicated HGV drivers, has kept the UK

practical career like HGV driving. But with only six weeks to understand

stocked with all it requires throughout the pandemic,” continues Veitch.

the parameters of the new Apprenticeship standard, identify training

“But with numerous factors including the loss of European workers

providers and recruit the new staff to undertake the programme, the

driving the skills shortage, now is the time for our industry to attract

opportunities for businesses in our sector to take advantage of the

new employees. By extending the incentive deadline, government

government’s signing-on incentive are very limited. Many businesses

could help to bridge the gap in cash flow which many businesses have

in our sector experienced severe financial hardship as a result of the

experienced because of the pandemic, and assist in the futureproofing

economic shutdowns at the height of the pandemic, and with many

of our key workforce for the benefit of UK PLC.

organisations still on the road to recovery, there is no spare cash to fund the wage bill of a new employee. A financial incentive to sign up

For more information about the new HGV C+E driving Apprenticeship,

an apprentice is vital to cover wages and other costs which the business

please visit https://www.gov.uk /topic/further-education-skills/

will incur as they get back on their feet, and we are urging government

apprenticeships. The government’s incentive payment is made for each

to extend the incentive scheme for a further three months, so that

new employee starting an Apprenticeship between 1 April 2021 and

apprentices recruited before 1 December 2021 are eligible (currently

30 September 2021.

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he British International Freight Association (BIFA) is launching a new online training course to help prepare BIFA members and others to operate HM Revenue and Customs’ (HMRC)

Customs Declaration Service (CDS). HMRC recently announced that CDS will replace CHIEF in a phased transition ending in April 2023.

The course consists of eight modules, which offer an introduction to CDS; as well as the data elements required, and the UK Trade Tariff

The training course will provide hands on tuition, practical exercises

and customs procedure codes. Other modules cover commercial

and a technical resource, finishing with an assessment.

relationships, arrangements and valuation; methods of payment and authorisations; as well as documents, certifications and authorisations

BIFA has taken the initiative in regards to creating a relevant training

indicators. Simulation exercises and an assessment will enable all

course that will help our members understand and implement the

delegates to check their knowledge and understanding about future

different working methods involved with the new system.

import and export declaration processes, putting into practice what

Robert Keen, Director General, BIFA

they have learnt on each module.

BIFA’s Customs Declaration Service – eLearning course is suitable

Keen concludes:

for anyone completing Customs declarations and will cover the main

Whilst dual-running of both systems will continue, we know enough

differences between CHIEF and CDS to enable users to submit Customs

about the new CDS system to be confident in offering a training

declarations for exports and imports via the new system no matter

course to BIFA members and others that will provide cost effective

which software supplier is used.

and invaluable advice and information. It is designed to help them to

This course will be available from September 2021.

prepare for when CDS will serve as the UK’s single customs platform The course has been developed in conjunction with Agency Sector

at the end of March 2023.

Management (UK) Ltd (ASM), a leading software provider to the UK Customs clearance and freight forwarding industries that also

Companies interested in BIFA’s new eLearning course can find out full

represents the interests of the freight forwarding community through

details at the following links:

advocacy activities. https://www.bifa.org/training/customs-procedures/customsdeclaration-service-online-cm1cbt?l=y https://www.bifa.org/media/4667730/cds_elearning_course_info.pdf 26 AUGUST 2021

BIFA LAUNCHES ONLINE TRAINING COURSE FOR THE NEW

CUSTOMS DECLARATIONS PROCESSING SYSTEM FORWARDER magazine

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RECRUITMENT & TRAINING EXPERTS

he conversation surrounding recruitment strategies tends to

Agency recruitment is vastly different. Agencies are external firms that

predominantly pertain to large businesses. This is because,

take on the responsibility of recruiting employees for whichever business

when your business is small, you’re less likely to outsource

they are contracted to at the time. Large corporations generally opt for

these tasks. In a business’ teething phase, you’re more inclined to handle

this type of recruitment process outsourcing as they have a wide range

everything in-house as you work at establishing a steady foundation.

of job vacancies to fill. In this case, in-house recruitment would be a time-consuming and tedious endeavor. That being said, small businesses

However, the success of a company ultimately hinges on its employees’

can certainly also benefit from utilizing a recruitment agency.

talent—or lack thereof. You need a group of skilled and inspired individuals to make up a competent and cohesive team. For this, you

The pros of in-house recruitment

need to deploy effective recruitment strategies that are tailored to the

When it comes to in-house recruitment, the primary benefit is that

needs of your specific business.

these recruiters really have their finger on the pulse. They are acquainted with the intricacies and specific needs of your business. They will know,

Recruitment is a skill like any other. This means that not every

better than any external agency, what your small business’ hiring needs

individual is capable of being successful in small business hiring

are. Furthermore, they will have an accurate and insightful perspective

processes and procedures.

on your company’s culture and ethos.

A successful recruiter requires very specific training, as well as extensive

It is important to acknowledge that the hiring and training process is

experience in the field. Furthermore, an integral aspect of being a

both risky and costly. In-house recruitment is a more cost-effective

recruiter is successfully establishing a strong network of healthy and

process while the likelihood of recruiting a candidate that suits the

mutually respectful relationships.

company culture may be slightly greater. That being said, this is not always the case.

Once you have established your small business and are on the hunt for new talent, you may find yourself at somewhat of a crossroads. Do you

The cons of in-house recruitment

opt for in-house recruitment, or is an agency your better bet?

The con that is most commonly experienced with in-house recruitment is the intensive labor and time-demanding nature of the role. You should not

Hot Tip: Learn how employees build a perfect resume to make sure you

undermine the value of your employees’ time by forcing them to sweat

can filter the best for your company.

over small business hiring - a job they may not be adequately trained for.

The difference between in-house and agency recruitment

Secondly, your in-house recruiters are unlikely to have the wealth of

An in-house recruitment team is, in short, a group of professional

Thus, you miss out on expert insights.

knowledge and experience of those that work at recruitment agencies.

recruiters who are full-time employees of your business. These recruiters will exclusively hire for the company for which they work—

The pros of hiring a recruitment agency

thus limiting them to a single industry. These individuals need to have

Employing a recruitment agency to search for fitting candidates comes

excellent judgment as they are tasked with determining the cultural

with its own array of benefits. Firstly, it allows you to save valuable time.

fit and professional merit of possible candidates. In a small business,

This is a particularly useful benefit if your current recruiter double-

an internal recruitment team will most likely consist of one full-time

functions as a member of human resources. Sorting through applications

recruiter, or perhaps it will be the part-time work of the head of

and CVs is tedious, to say the least—this way you can pass on the grunt

human resources.

work to somebody else.

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A further benefit is that although in-house recruitment may have a

What is ultimately better for a small business?

better understanding of your specific small business, agencies tend to

There really is no one-size-fits-all solution to this loaded question. There

have a much deeper understanding of people assessment. This minimizes

are merits and downfalls to both in-house and recruitment process

the error aspect of ‘trial and error’, thus helping you to find the perfect

outsourcing. However, at the end of the day, we are discussing what

fit fast. An agency is also able to assist you in the further establishment

would be the best fit for a small business. Depending on how established

and growth of your brand. Essentially, they can function as a sort of

and secure your venture is, we encourage using a recruitment agency

ambassador for your small business.

for small business hiring.

The cons of hiring a recruitment agency

In-house recruitment requires the setting up of a dedicated recruitment

The primary con of recruitment process outsourcing is that it is a

team within your small business. It means allocating the responsibility of

substantially more expensive process, adding to the costs of hiring an

recruitment to one or two of your human resource workers or hiring

employee. In fact, it is estimated that recruitment costs amount to

managers. Something they probably don’t have time for.

around 20-30% of the employee’s annual salary. You will have to pay a fixed amount every time you employ an agency. Furthermore, prices are

A recruitment agency is focused on one thing — finding the best

subject to drastic increases if the role is particularly challenging to fill.

employee for the job. Recruitment agencies have access to the best candidates. They filter out candidates who don't have the right skills

The second risk of using a recruitment agency is that there is no

for the job, ensuring that you have your pick of the best talent for hire.

guarantee that they will adequately assess the alignment of your business’s

Using a recruitment agency also means your small business will receive

culture with that of an applicant. While they are experts in matching

the support it needs to maximize your business's potential.

an individual’s unique qualifications with a potential professional role, they may fall short in judging the cultural fit. In addition, the interview

At the end of the day, hiring a recruitment agency saves you time and money.

process would give your team the opportunity to assess whether

And as a small business, those are two things you cannot afford to lose.

someone is a cultural fit for your organization.

IN-HOUSE VS AGENCY Hourly.us

WHICH WORKS BETTER FOR A SMALL BUSINESS? FORWARDER magazine

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RECRUITMENT & TRAINING APPOINTMENTS WELCOMING TO

TOMMY KALIN

SWEDISH ORIENT LINE

IN THE POSITION OF

C.E.O.

enowned shipping and logistics company

Kalin is looking forward to his new role and continuing

Swedish Orient Line (SOL) will have a new

to strengthen SOL’s operations, which include tramp and

CEO from 1 August. Former CFO Tommy Kalin

liner shipping, project cargo and military transport.

will be taking the helm from Ragnar Johansson, who will continue to serve as CEO of WALLENIUS SOL.

The role of CEO of SOL is exciting and I feel both eager and humble to take on the task,” he says. “Swedish

Tommy Kalin has held the role of CFO of SOL for

Orient Line is a renowned company with a culture based

the past five years, before which Kalin worked for the

on both business acumen and heart, something that I feel

international logistics group Geodis. Two years ago,

strongly about. Another thing that appeals to me is the

SOL together with Wallenius Lines started a brand new

huge potential for development.

Swedish shipping company, WALLENIUS SOL, and since then Kalin has been CFO of both companies with Ragnar

Ragnar Johansson, who has been CEO of SOL since 2014,

Johansson serving as CEO.

also recognises that there are great benefits to be gained by sharing the responsibility.

Industry around the Bay of Bothnia, where WALLENIUS SOL operates, is undergoing rapid development and this

We are now creating space to further focus on the

has given WALLENIUS SOL a significant boost. For this

development of both companies going forward. There is

reason, there is an increased need for both companies

a lot going on in the industry and demand for our services

to focus more on their respective development, which

is increasing, so we need to focus fully on this.

will now be simpler with the companies each having their own CEO.

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WELCOMING TO

MARCUS CAMPBELL

HERMES LOGISTICS TECHNOLOGIES

IN THE POSITION OF

CHIEF TECHNOLOGY OFFICER

K freight association elects new

Hermes NG data can be used with Artificial Intelligence and

national chair and vice-chair.

Machine Learning algorithms to help decision making and optimise

Rachel Morley has succeeded

business and handling processes.

John Stubbings as the elected National Chair of BIFA – the British International Freight

Association – for a two-year period.

HLT’s growth and the ability to have a global workforce lead’s HLT to recruit new talent in the UK, India, and the Middle East. Being location agnostic allows us to pick the right resources

Hermes Logistics Technologies (HLT) has appointed Marcus

regardless of where they are.

Campbell as its new Chief Technology Officer (CTO) during a

Yuval Baruch, Chief Executive Officer (CEO), HLT

successful roll out of its new Hermes 5 (H5) system upgrade for a number of customers worldwide.

In a career spanning over two decades in technology, Marcus has implemented both business and customer-facing digital

Marcus brings over two decades of technology experience

platforms, notably as head of software improvement programmes

to the management role and has worked globally with leading

at London Underground, where he oversaw improvements to

companies including Sony, Oracle, Deloitte, and Accenture,

train telemetry software, leading the technical modernisation of

and has significant industry experience within telecoms, retail,

station information systems.

fintech, insurance, and shipping industries. Most recently he was Head of Architecture for UK-based youth He will be part of HLT’s new implementations and upgrade

charity The Prince’s Trust, where he was in charge of digital

drive as HLT expands its software engineering internationally to

technology strategy, and lead product and engineering teams

support ongoing growth.

across a number of departments. Marcus replaces Alex Labonne in the role, who leaves a legacy at HLT for Marcus to build on

I am excited to join the Hermes technology team. I will make

including HLT’s New Generation ecosystem (Hermes NG).

it our mission to accelerate our digital transformation and use technology innovation to deliver the next generation of cargo

Marcus will support the ongoing development of our Digital

systems for our customers.

Ecosystem bringing a rich history of tech expertise. We are focused

Marcus Campbell, CTO, HLT

on Next Gen solutions for the supply chain and Marcus’ track record of developing and implementing new ideas will be invaluable

Marcus joins as HLT successfully completes back-to-back Hermes 5 (H5)

as we move forward. Alex was instrumental in the development of

virtual systems upgrades for customers including various locations for

our digital strategy and we wish him the best with his new role.

Menzies, dnata in Amsterdam, and WFS in Frankfurt (FCS). The next few months at HLT will see the company focusing on H5 rollouts are a first step for users to adopt HLT’s New

moving forward with the major new implementation started

Generation (NG) ecosystem (Hermes NG).

earlier this year as well as working with existing companies to continue the upgrades effort. Internally, HLT’s Research &

Hermes NG includes Hermes Cloud Cargo Management System

Development team will focus on expanding the NG ecosystem

and Hub Management System, Hermes NG BI and Datalakes,

through developing the next generation of NG BI as well as the

Hermes Self-Serve Apps, and Hermes Landside Management.

integration with Nallian’s landside management solutions.ISSUE66 FORWARDER magazine

VACANCIES RECRUITMENT & TRAINING

THE WELCOME TO TEAM WELCOMING TO

MATT GOULETTE

FORWARDINGJOBS UK

IN THE POSITION OF

PRINCIPAL CONSULTANT A LITTLE ABOUT THE APPOINTMENT

Matt has been a hands-on recruiter, manager and business developer for the recruitment and recruitment software industry for more than 20 years, engaging clients and candidates alike using a consultative approach and building trust across organisations. He has held positions in contract and permanent recruitment, as a job board technology leader, in executive search and consultancy, software sales and bid management, so he can assuredly advise on all methodologies. His experience as a recruiter, manager, director and business owner means Matt sees any business challenge from multiple angles and can empathise and adapt his approach accordingly. Combine this with his extensive knowledge of online recruitment and experience of running multi-disciplinary recruitment, IT development and sales teams, and Matt is well placed to advise organisations & individuals from operations to C-level. Matt is now focused on the recruitment of freight forwarding sales & senior professionals in the UK for ForwardingJobs, and we are looking forward to seeing him grow this side of the business for us.

GET IN TOUCH... +44 (0)1454 628 787 matt@headfordgroup.com

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The leading job board for the global freight industry

Reimagined. Redesigned. Relaunched.

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RECRUITMENT & TRAINING VACANCIES

FEATURED POSITION WHAT WHO

OPERATIONS (TRAINEE POSITION)

LOGWIN AIR+OCEAN UK LTD.

WHERE

LONDON, UK

ABOUT THE JOB

HOURS & TRAVEL

We have a vacancy available in our London office due to positive

Hours are contracted at 37.5hrs per week and the position is immediately

development of the business we handle.

available. Our office is based in Stockley Park located between Hayes and West Drayton, in the London Borough of Hillingdon.

Salary £22,000–£25,000 per year Job types: full-time, permanent

WORK ENVIRONMENT

CAREER PATH

Stockley Park is home to a truly international business community,

This role is a junior operational role where after system training the

synergistic interactions. Stockley Park offers parkland, lakes and

successful candidate will work alongside our Sea Import colleagues in

landscape providing prime quality offices. Highly sustainable location

support of the operation, whilst working towards taking ownership

with high productivity, vibrant community and motivated colleagues.

and a place that provides fantastic opportunities for networking and

themselves of certain customers on this mode. The right person should be hungry to improve themselves as the mid-term view should be for the candidate to migrate into our other modes of operation based in London – these being both Air and Sea Import modes, as well as Sales.

OUR VALUES Dedicated to the team we want our employees to feel at home in our corporate community. A positive attitude toward their work,

BENEFITS AND PERKS

colleagues, and customers forms the basis for a corporate culture that

In addition to the standard pension obligations, we also offer an

range of sporting and community events, we create a framework that

additional salary input benefit after two years employment for

helps this culture grow even stronger.

thrives on openness, respect, and mutual support. By offering a wide

further contribution into the candidates own private pension scheme. The holiday package starts at a standard 20days + Bank Holidays, it is

Our experience shows that one's own well-being and the well-being

something the candidate can build on once certain service milestones

of others go hand in hand. Therefore, our responsibility toward our

are reached. We offer gift cards for our most dedicated employees.

employees does not end at the company gates. We are always there for each other and take our social and societal responsibility as a business seriously. We consider corporate social responsibility to be about much

HOW TO APPLY Please apply on

FORWARDER magazine

ISSUE66

more than our own image. In other words: We have understood what is important as an employer in the 21st century.

VACANCIES Powered by

FEATURED POSITION WHAT WHO

OCEANFREIGHT IMPORT OPERATOR

LOGWIN AIR+OCEAN UK LTD.

WHERE

MANCHESTER, UK

We are looking for someone with a couple of years’ experience doing sea freight import operations. Knowledge customs clearance/entries

BENEFITS & PERKS

preferable and use of Cargo wise would be good, but not essential.

In addition to the standard pension obligations, we also offer an

Training will be given. Aim of the Position: optimal handling of shipments in

additional salary input benefit after two years employment for further

the field of ocean freight import in accordance with our quality standards.

contribution into the candidates own private pension scheme.

Salary approx. £27,000

The holiday package starts at a standard 20days + Bank Holidays, it is something the candidate can build on once certain service milestones

RESPONSIBILITIES & COMPETENCIES

are reached. We offer gift cards for our most dedicated employees.

To handle the import of goods in an efficient and competent manor on

HOURS & TRAVEL

behalf of our clients.

Hours are contracted at 37.5hrs per week and the position is

MAIN TASKS

immediately available. Our office is based in Regus Building on Manchester Business Park.

• Independent handling of shipments in the role of Ocean freight Imports in accordance with our quality standards (among other things documentation, booking, shipment control, transport insurance, accounting and customs handling) • Customer support in conjunction with our Sales Department including occasional client visits when required

WORK ENVIRONMENT Our office is based in the Regus Building on Manchester Business Park overlooking Manchester Airport. Located near motorway, rail and Metrolink networks for easy commute

• Handling of complaints in line with BIFA Terms and Conditions including correct KPI recording • Communication with our UK, Overseas offices and agents • Checking of job file reporting, accuracy and profitability

HOW TO APPLY Please apply on

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RECRUITMENT & TRAINING VACANCIES

FEATURED POSITION WHAT WHO

TELESALES EXECUTIVE

FREIGHT SOLUTIONS CONSULTING

WHERE

BRISTOL, UK KEY RESPONSIBILITIES • Making outgoing/incoming customer calls and processing new sales • Following up business leads and actively selling our products • Delivering a consultative selling approach • Maintain sales pipeline and build customer relationships • Display a positive and professional attitude • Up-selling value within our product range • Updates CRM system • Develops product knowledge and services sold • Contributes to the team performance by sharing and implementing best practice ideas

JOB DESCRIPTION Are you looking for an exciting new role, working with like-minded

SKILLS & EXPERIENCE REQUIRED

hungry sales professionals? If your answer is yes, don’t let this amazing

• Previous experience in a fast-paced Telesales role

Telesales Executive opportunity pass you by. Working within a vibrant

• Able to build and develop lasting customer relationships

office, the successful Telesales Executive can expect an excellent working

• Able to work closely within a team and cross-department functions

environment, first-class management support and a clear career path.

• Excellent communication skills • Target-driven

Experience within a similar Telesales role would be preferred, however,

• Always looking to train and develop your skills to help you succeed

with the correct blend of ambition, drive and passion, you will receive all the training needed to be successful!

HOW TO APPLY

WHAT’S ON OFFER?

Please apply in writing with a copy of your CV to

• Competitive Salary (up to £25K)

luke@forwardingjobs.com • Flexible working hours • Company pension

• Excellent commission struc.

• 20 days holiday plus Bank hols

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FEATURED POSITION WHAT WHO

MULTIMODAL CLERK

AIR SEA SCOTLAND LTD.

WHERE

GLASGOW, SCOTLAND, UK JOB DESCRIPTION • We’re looking for a multi-modal clerk • Able to complete export and import customs declarations • Covering air, sea and road freight • Ideally two years’ experience • Based at our office next to Glasgow Airport Salary: £20,000–£25,000 per year Job type: full-time, permanent

BENEFITS • Pension scheme to which the company also contributes • Death in service benefit

HOW TO APPLY Please apply on

RECRUITMENT & TRAINING VACANCIES

FEATURED POSITION WHAT WHO

M&A NEW BUSINESS CONSULTANT

F R E I G H T

FREIGHT MERGERS

WHERE

BRISTOL, UK KEY RESPONSIBILITIES • Develop a thorough understanding of our services and company • Hunt for new business daily through a combination of follow up and proactive campaigns • Actively maintain a sales pipeline with documented activity reports • Efficiently manage own time to focus on activities that grow pipeline and revenue. • Conduct research through various media outlets in order

JOB DESCRIPTION

to discover, qualify and offer our services to prospects. • Understanding of key buying signs and have the ability to discuss

We are currently looking to bring on a M&A New Business deal origination consultant to work in the Bristol office. The M&A New Business Consultant should thrive in a fast paced environment and will

high level business details with each client. • Build long-term relationships by consistent and agreed levels of contact over a period of time

be accountable for identifying and qualifying new business opportunities for the sales team. The M&A Business Consultant will enjoy prospecting daily and is skilled at qualifying new client opportunities. They will set-up

SKILLS & EXPERIENCE REQUIRED

appointments for Senior Advisors and will be capable and resourceful in

• Degree or equivalent industry experience

overcoming client queries / objections ahead of an appointment. The M&A

• Ability to successfully prospect and influence over the phone

New Business Consultant will be responsible for introducing our services,

• CRM experience

conducting initial dialogue and confirming a business requirement. As a

• Ability to work in a fast paced, team environment

growing organisation we have a clear and defined career progression plan

• Experience with Microsoft Office suite.

in place for high achieving members of the team. The M&A New Business team builds relationships and business opportunities with senior directors and business owners. The M&A New Business team works with our

HOW TO APPLY

prospective clients to educate them of our services and expertise that

Please apply in writing with a copy of your CV to

can aid them with either the purchase or disposal of a business.

alexander.jones@freightmergers.com

Salary £22,000–£28,000 per year Job types: full-time, permanent

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FEATURED POSITION WHAT WHO

EUROPEAN EXPORT CLERK

EXECUTIVE FREIGHT SERVICES LTD.

WHERE

CHRISTCHURCH, DORSET, UK

JOB DESCRIPTION

Team work

To provide a day-to-day service in all freight processes to our client base

• Proactively support colleagues as dictated by changing work demands

for European Customs Clearance at our Office in Christchurch, Dorset.

Communication

Salary starting at £26,000 per year

• To Share skills and knowledge within your team.

• Successfully network between members of the team

Commercial awareness

KEY ACCOUNTABILITIES Client care

• Respect for confidentiality and integrity of your actions and be able to identify any relevant additional service opportunities within your existing work load you can offer Executive Freight Services Ltd.

• Support customers’ processes to ensure precise and timely arrangements of shipment requests European Export Service delivery • Build strong internal and external relationships to exceed customer’s expectations. • Liaise/co-ordinate with carriers, agents, warehouses and customers

KEY REQUIREMENTS • Financial and numeracy skills including high levels of accuracy • Strong communication skills (verbal and written) • Computer literate / copy typing skills

to arrange clearances, manage queries and follow up discrepancies

• Enthusiastic team player with strong interpersonal skills

in a timely manner.

• Strong organisation / time management skills

• Data entry: processing orders on the internal management system, documentation creation of EAD, arrange T1’s

• Customer / client focused • Self motivated and able to work with the minimum of supervision

• Day-to-day administration: couriering documents, filing

and be able to handle stress and tight deadlines, exceptional customer

• Answering enquiries and effectively resolving complaints

service level and have a drive for success and ambition. Broad knowledge

• Raise invoices and transport documents

of processes of shipping, Export/Import documentation, able to work

Planning

on own initiative or as part of a team, excellent communication skills,

• Organisation of daily workload

happy to help attitude, can work under pressure/deadlines.

CPD • Actively commit to self development • Utilise all your learning resources available • Maintain good working knowledge of systems and continuing updates

HOW TO APPLY Please apply on FORWARDER magazine

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RECRUITMENT & TRAINING VACANCIES

FEATURED POSITION WHAT WHO

PET RELOCATION SPECIALIST

TAILWINGS

WHERE

HEATHROW, LONDON, UK KEY RESPONSIBILITIES Your key responsibility will be to provide an end-to-end service for the customer. This starts from assessing a quote submission and determining the best routing for their pets. Upon acceptance of a quote, you will then be advising the client on how to prepare their pet/s for relocation, including meeting veterinary export (and import) requirements.

OTHER RESPONSIBILITIES WILL INCLUDE • Preparing necessary flight documentation. • Liaising with airlines to determine flight schedules, pricing and bookings. • Adhering to strict service level agreements response times

WHO ARE WE?

to quotes and enquiries. • Working with an internal quotation system.

TailWings Pet Travel is a family run and trusted worldwide pet relocation

• Contribute to meeting and exceeding quote conversion targets.

company based at London Heathrow Airport. We pride ourselves on

• Collecting and processing payments, including raising invoices.

going above and beyond to provide a standard platinum service to all our

• Accurate record and file keeping.

pets and their families – you too could be a part of this.

• Admin-based tasks, including creating and regularly updating internal and external resources, guides and checklists.

We centre entirely around the wellbeing and safety of all the pets that we handle on a daily basis and expect all of our staff to follow this ethos.

• Keeping clients up to date with the status of their pet’s flight departure. • Answering phones.

TailWings is expanding and looking to add another Pet Relocation

• Resolving complaints and escalating where appropriate.

Specialist to their team, in order to assist more families in relocating

• Be able to measure pets, as and when required, to provide

their furry family members.

a correct size crate for transport. • Occasionally collecting pets from a local facility and checking in

Salary £21,600–£27,000 per year

to an airline.

Job types: full-time, permanent

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• Occasionally picking up documents from an airline and taking to a pre-determined location.

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WHAT YOU NEED TO SUCCEED TailWings is looking for someone who is passionate about animals and can use this as their main drive to assist our clients in receiving the best possible service. You must be comfortable in handling pets (mainly cats & dogs) and are able to provide excellent customer service to their owners. Airline/customer service/logistics/sales background is preferable. The successful candidate will be detail-orientated and able to use own initiative as well as having... • Excellent scheduling & logistics skills with a proven track record. • Computer literate and proficient with various office suite programmes, be adaptable to new programmes. • IATA Cargo course at an introductory level or higher (desirable) • UK drivers licence

WHAT DO WE OFFER? • Permanent, full-time • £21,600 - £27,000 per annum • Ongoing training • Company uniform • Birthdays off as paid leave

HOW TO APPLY Please apply on

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RECRUITMENT & TRAINING VACANCIES

TRANSPORT OPERATOR

SALES OPERATOR

Your role

Summary

NOTTINGHAM, UK UNITED KINGDOM £ COMPETITIVE

We are currently recruiting for a Transport Operator to work within our Road Logistics freight division who will be involved with Operation HOPE. They will be responsible for the day to day planning and execution of HOPE activities, including but not limited planning, system administration, communications, status updating and cost accrual. After the initial training this will be 4 on 4 off shifts. This is an initial 12 month contract with a view to being extended.

Your Responsibilities • Constant communication via zoom, telephone and through

NOTTINGHAM UNITED KINGDOM £ COMPETITIVE

To support the Manager and particular sales staff through administrative duties to allow them to focus on new and existing business development. Along with general office admin this will also involve the direct communication with the branches customer base via email and phone, along with the utilisation of Europa software.

Your Responsibilities • Manage a pool of key accounts • Speak with customers on a daily basis, dealing with issues and bookings

messaging devices with drivers and other colleagues • Liaise with drivers on the road over collection and delivery • Record collection/delivery status and discrepancies in systems and escalate where appropriate • Move freight between runs to ensure synergies where possible and stop failures • Liaise with the EMG warehouse and Transport operations where required • Respond to operational and financial KPI’s in order to drive efficiency into the operation

• Receive inbound calls from within the branch's client base

For more information and to apply for this role, please visit forwardingjobs.com

NIGHT WAREHOUSE OPERATIVE SOUTH NORMANTON UNITED KINGDOM £18,700

Overview

Does a full-time, permanent role sound good to you? Would you like to join a business which excels in developing their staff and providing ongoing training and career opportunities? Are you looking to start or develop your career in logistics? If you answered yes to those questions, keep on reading. We are looking for Warehouse Operatives to join our team in South Normanton, working on our multiuser site. You’ll be working 10 hours shifts, Monday to Friday, with your

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and either redirect the call to the relevant employee or, if they are away from the office, deal with their call correctly in order to satisfy the customer’s needs. • This will include taking the details of a quote / calculating a price / using your experience and that of others to conclude a sale price / communicate that to the customer / enter the booking onto our system and provide feedback on the shipments progress to the customer. • Log any activity with the customer onto the CMS system

working hours between 16.00 and 06.00 and some Sundays on-call. Our site is fully COVID compliant with all government recommended measures in place.

The role • You will be picking and assisting in loading and unloading goods • Loading and strapping vehicles • Effective use of MHE with ongoing training available For more information and to apply for this role, please visit forwardingjobs.com

VACANCIES Powered by

HGV CLASS 1 NIGHT DRIVER

ROCHESTER, UK 42 HOURS/WK + OVERTIME, MON–FRI £12.80 PER HOUR

Your role • Making multi drops to secure locations on a nightly basis • You will be a key holder for each location • There is a large amount of manual handling involving cages and larger items so you must be physically fit

Requirements • Full UK driving licence (with C+E entitlement) • No endorsements or more than six penalty points • A valid CPC and digital tacho card For more information and to apply for this role, please visit forwardingjobs.com

LOGISTICS ADMINISTRATOR DERBY UNITED KINGDOM £ COMPETITIVE

Overview

The Logistics Administrator will work with the EuroDirect department of our road logistics teams and support in all Administration duties for the full-load and part-load product. The Logistics Administrator will have to build relationships with all key personnel working within the road logistics operations in the UK.

The role • Obtain details via phone, Zoom or email all truck and trailer numbers for the import & export collection orders and uploaded into the TMS to begin the customs process • Collating and sending relevant information to Shared Service Centre for production of import documents

OPERATIONAL PERFORMANCE & QUALITY MANAGER HOUSTON, US $ COMPETITIVE

Overview

Operational Performance & Quality Manager will action on standardization and continuous improvement activities for the facility. The Operational Performance & Quality Manager will analyze metrics, design, implement, monitor, and evaluate the processes performed in the facility in order to improve efficiency and improve the overall operational performance.

The role • Evaluate processes to identify improvement potential and to ensure continuous improvement of the customerfocused end-to-end process • Ensure process implementation of defined processes • Monitor process performance to identify gaps and to develop corrective measures • Ensure process design of the customer-focused end-to-end process to develop the most suitable processes achieve highest degree of standardization across the entire facility • Develop an optimized end-to-end process flow including optimizing of interfaces and handovers • Main point of contact for operational leaders in regard to operational performance and related initiatives (operational standardization, continuous improvement and operational management systems) • Effectively report operational performance, including actions, results, and initiatives to/from customer, to/from sites • Proactively engage with the leadership team for guidance on the execution of core site activities (site level trainings, KPIs, SOPs, site assessments and reporting). • Advise on best practices and utilized reporting as a means to monitor and reinforce the effectiveness efficiency that labor planning optimization can provide. • Perform regular audits of the standard procedures. For more information and to apply for this role, please visit forwardingjobs.com

For more information and to apply for this role, please visit forwardingjobs.com

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RECRUITMENT & TRAINING VACANCIES

SUPPLY CHAIN OPERATIONS SPECIALIST DEKALB, ILLINOIS, US $ COMPETITIVE

WAREHOUSE WORKER MT. JULIET, TENNESSEE, US $ COMPETITIVE

Overview

Are you known for exceptional operational support in the supply chain environment? Are you passionate about data integrity and transportation operations? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.

Your role • Develop and provide excellent customer service to internal and external customers at all times; work collaboratively, provide timely communications and instruction and assist with operations as necessary. • Manage documents for accuracy, such as dates, times, location, counts and related information; apply a basic understanding of transportation and service operations. • Update operational/customer transportation data in software systems and applications, such as purchase order and shipping and logistics times, rates, date, and details. • Utilize databases, logs, and other sources to locate and verify information; information is usually more routine and accessible. • Manage forms, labels, billing, invoices and related documents to ensure timely processing. Track orders and information through systems, vendors and related sources, such as arrival, times, confirmation and similar details. • Ensure compliance with company policies and procedures and maintain a safe and effective work environment. • Assist with identifying potential operational or service concerns, notify appropriate co-workers and assist with resolution.

Requirements • High School graduate or GED • Two years of office experience in a logistics or transportation environment

• Basic proficiency in Microsoft Office, Internet, web-based and job specific software applications For more information and to apply for this role, please visit forwardingjobs.com

Are you known for your attention to detail? Do you enjoy working in a team environment? If so, we have an opportunity that would allow you to provide essential tasks in one of our safe and efficiently operated warehouses.

Your role • Kit, pick or sequence customer product as per work instructions.

• Report all quality discrepancies. • Manage production records as required. • Oversee a safe and clean work environment. Requirements • Education and Experience: High School Diploma or GED; Less than one year related experience.

• Skills: Basic computer skills. Knowledge/skill with warehouse management systems preferred (i.e. PKMS.) Ability to add, subtract, multiply and divide. • Characteristics: Ability to identify and resolve problems in a timely manner. Ability to balance team and individual responsibilities. For more information and to apply for this role, please visit forwardingjobs.com

WHAT CAN CEVA OFFER YOU?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

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VACANCIES Featuring...

BUSINESS PERFORMANCE ANALYST

IMPORT / EXPORT SPECIALIST

Overview

HOUSTON, TEXAS, US $ COMPETITIVE

Evaluates the operational and financial performance of the assigned operations (warehousing or transportation) and points out improvements and corrective actions to be made to different levels within the organization. Creates improved tools together with the other team members to improve efficiency and reach.

Your role • Supervising the on-time delivery and accuracy of all operational data and reports to meet business needs. • Performs detailed analysis on the received data, using existing tools, and identifies current and future issues with operational and financial performance.

Reuirements • Bachelor’s Degree in Logistics or Supply Chain Management with focus on warehousing or equivalent education

• Five years of experience, including some specialized work • Master’s Degree in related field and proficient in QuickView / DataLake-structures are preferred For more information and to apply for this role, please visit forwardingjobs.com

AUBURN, WASHINGTON D.C., US $ COMPETITIVE

Are you known for your attention to detail and excellent customer service? Are you passionate about identifying and processing efficient shipment logistics? If so, we have an opportunity that would allow you to provide a vital service for processing Inbound or Outbound shipments, with an emphasis on preparing, tracking and maintaining important documentation for complex accounts.

Your role • Oversee accounts – receive, review, and process documentation, work through an assigned base of accounts, process documents and information through the established systems, ensuring preparation according to regulatory requirements and customer commitments; accounts are usually complex or by direction of the team leader or supervisor • Process documents through the system; interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions • Obtain government agency releases as appropriate, arranging delivery, receipt, and invoicing the account; accounts are technical or complex in nature • Process Customs release, OGA release, delivery of cargo, and invoicing for services defined within customer and company standards

Reuirements • Education and Experience: High School Diploma or GED,

OPERATIONS SUPERVISOR

MT. JULIET, TENNESSEE, US – $ COMPETITIVE

Overview

We have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations.

Associates Degree preferred; Minimum four to six years related experience. • Credentials: Professional certification may be required in some areas. For more information and to apply for this role, please visit forwardingjobs.com

For more information and to apply for this role, please visit forwardingjobs.com

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RECRUITMENT & TRAINING VACANCIES

AIR EXPORT COORDINATOR

OPERATIONS CLERK

The role • Effectively schedule air bookings for both hazardous and non-

Overview

SOUTH CAROLINA, US

hazardous materials, simple and complex cargo shipments • Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements • Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate • Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility... To find out more, please contact... jeremy@headfordgroup.com • +1 (646) 933 1264

OCEAN IMPORT AGENT CHICAGO, US

The role • Effectively schedule ocean and/or air bookings for both hazardous and non-hazardous materials, simple and complex cargo shipments • Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements • Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate • Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility... To find out more, please contact... jeremy@headfordgroup.com • +1 (646) 933 1264

LONDON HEATHROW, UK

International Freight Forwarding business based in Heathrow London looking for an Operations Clerk to arrange import and export consignments.

The role • To operate, provide service information, quotations, take bookings and champion the needs of the customer across all service modes (Ocean, Air and European Road). • To offer a high standard of customer service across all modes (Ocean/Air/Road), by providing accurate and appropriate information and demonstrating a professional, helpful and positive manner. • To handle shipments by Ocean, Air and Road forwarding operationally from start to finish, Protect the company from unpaid accounts by taking due note and following the company policies with regard to credit ratings and outstanding account balances. • To process shipment information in a timely manner to prevent delays • To collate all the necessary information to ensure any order progress enquiries from customers are dealt with efficiently and kept informed of the status of the order at all times. • To work in conjunction with Sales to develop and secure new business and also through your own initiative generate leads with a view to work alongside your line manager/sales in-order the account is secured. • To demonstrate a knowledge and understanding of Customs Regulations/Dangerous Goods/Insurance rules; determine whether goods are subject to any of these special requirements ensure adherence and be capable of providing advice to customers as necessary. • To liaise with customs brokers when required, providing them with accurate information to ensure goods are quickly cleared for import/export in accordance with the Customer’s requirements.

Requirements • At least 2 years’ experience in freight. • A high degree of customs knowledge • Knowledge of Tariff classifications along with a good understanding of shipping documentation

• Good attention to detail

tyler@headfordgroup.com • +44 (0)1454 628 780

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CUSTOMS MANAGER, FREIGHT FORWARDING LONDON, UK £50,000–£70,000 (neg.)

Overview

Our client, based in Europe and Ireland, has 50 years of history in Freight, Logistics and Supply Chain solutions. They are a global company with an eye to the future and they are looking to hire a leader for their Customs department that can grow with the company. You will be commercially minded and able to switch between being the source of internal customs operational knowledge and being customer-facing.

The role

Reporting in to the MD, you will be part of the leadership team, looking after a team of customs professionals that you can hire and develop.

• Building and leading a team of customs professionals • Commercially able to drive business to the department • Control P&L and daily management duties • Inspire and motivate your team • Daily point of escalation concerning all UK Customs matters including Brexit-related questions

• Timely and accurate clearances to the Customs in the UK. • Advise and execute proper limited fiscal representation services in the UK • Monitor all Customs clearances.

OCEAN IMPORT CLERK

FRANCE, GERMANY, IRELAND, POLAND, SPAIN £ COMPETITIVE

Overview

Headford Group is pleased to be closely working with one of our top clients to find the perfect candidates for the great roles they are offering. The client is keen to take on any/all suitable candidates and is happy to pay a salary that reflects previous experience.

The role • Obtaining freight rates and providing quotations • Arranging Ocean freight • Preparation of collection notes, booking confirmations, etc • Liaising with customers, partners, shipping lines and carriers

• Client reporting and KPI’s • Customs formalities including processing export and import declarations, arranging customs clearance, and duty deferment processing

Skills and Experience: • A minimum of 2 years of experience within a similar role • A solid knowledge of the import and export market • Extensive working knowledge and experience of customs procedures and documentation

• Confident and effective communications skills

• Good skills with digital Customs systems • Strong Leader

(verbal and electronic), with the ability to build relationships with customers • The ability to work independently as well as within a team • Excellent working knowledge of Microsoft applications (Word, Excel, etc.) • Keen attention to detail • Strong administrative and organisational skills

michaela@headfordgroup.com • +44 (0)1454 628 779

Experience • Degree preferred • > 5 years’ experience within Customs activities as a Manager

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staff forwardingjobs is a global recruitment solution for the freight & logistics industry. » Specialist recruitment service for the freight industry » Dedicated talent consultant for your roles » Brand awareness on forwardingjobs.com

» +44 (0)1454 275 937 » info@forwardingjobs.com » 8 Apex Court, Woodlands, Bristol BS32 4JT

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forwardingjobs.com

» Specialist job board for freight & logistics » A dedicated consultant to guide you in your career » Alerts to your inbox whenever a suitable role is available

Looking for your next role in freight? browse on forwardingjobs & upload your CV.

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Fill your vacancies

Sales

Let us assist with your company's growth...

Back oﬃce

Europe +44 (0)1454 628 779 michaela@headfordgroup.com

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Operations Finance Management

USA Sourcing market-leading talent.

www.headfordgroup.com

Your strategic growth partner. Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media

Considering a change? More responsibility? Fairer pay? Better commission? Send us your CV today...

Asia +1 (646) 933 1264 jeremy@headfordgroup.com

Middle East +971 (0) 45 015 675 simon@headford.ae

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MERGERS & ACQUISITIONS The consolidation of companies or assets through various types of financial transactions. Related topics Contracted partnerships Management buyouts Valuation

Sponsored by

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Freight Solutions is an outsourced marketing solution for the freight industry.

Traditional marketing

Digital marketing

App design

Print is not dead. Nor is the postal

The average adult spends most of their

The ultimate in customer engagement.

system. Both work perfectly well, so

day looking at a screen. Checking their

Mobile usage now outweighs desktop,

let‘s use them. In fact, in this digital

news feed, in front of their computer,

so give your audience a focused, useful

age, high-end print actually stands out

on social media, online shopping,

portal where you control the content

more than it used to.

watching TV. Be on those screens.

and they remain interested.

• FORWARDERmagazine.com

• FreightWebsite design

• FreightApp.design

• Advert design for your own use

• eShot campaigns

• Postal mailshots

• Social media

Book a meeting hello@freightsolutions.com +(0)1454 628 777 FORWARDER magazine

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MEDIA & MARKETING NEWS 10 AUGUST 2021

DELIVERING IMMEDIATE RETURNS FROM PPC

t is no secret that online shopping grew exponentially during

The opportunity

lockdown. Latest figures released by the UN trade and development

With a strong digital offering perfectly suited to the needs of

department (UNCTAD) reveal ecommerce sales rose to $26.7

businesses and individuals there were two clear opportunities

trillion in 2020, accounting for 30% of global gross domestic product

presented by the lockdown:

(GDP)[i]. According to the same report, the UK saw the third highest growth rate of seven major economies, with online shopping accounting

1. Disruption in supply chains in B2B markets meaning many

for 23.3% of all retail sales, compared to 15.8% the previous year.

companies needed to source new suppliers for transportation of

A further study by Retail Economics on behalf of NatWest reveals that

goods.

just under half of UK consumers (46%) purchased at least one product online that they had previously only ever purchased in store[ii].

2. A phenomenal rise in e-commerce transactions, dependent on effective, easy to access delivery services

Little discussed but just as important were the 195,000 UK-based

To take advantage of this unprecedented opportunity and establish

logistics enterprises, employing more than 2.5 million key workers

itself as the go to provider of quick and effective bulk goods shipping,

that enabled this to happen[iii]. Success was by no means guaranteed,

however, PSS had to ensure that its customer acquisition strategy was as

however. Week one of the pandemic saw logistics businesses reporting

effective and streamlined as possible. Thanks to an ongoing partnership

confidence levels of just 4 out of 10 according to a survey of the industry

with customer acquisition specialists MCG Digital Media that is exactly

by technology firm Touchstar[iv]. By week two 76 per had seen a general

what the logistics firm did.

downturn in business and by 3rd April, 69.5 per cent of delivery and logistics businesses had scaled back or suspended operations.

Delivering a return on investment Gez McGuire, MCG Digital Media founder, outlines exactly how he

What set the successes out from the rest was a willingness and ability

was able to take the business from a position of making a loss on initial

to change and adapt to the new reality. One such success story was

transactions through to 4:1 return on digital ad spend:

Palletised Shipping Services (PSS). Set up in 2014, the company offers quick, easy, and cost-effective transportation solution both within the

Historically, Palletised Shipping Services has often made a loss when

UK and internationally through its online booking platform.

acquiring a new client from PPC advertising. The business’s low-cost model means that, like many firms within the logistics industry, after deducting ad spend they realise profit from the 2nd or 3rd transactions. To enable PSS to take full advantage of these unprecedented circumstances and ensure businesses of all types had access to quick and effective delivery it was integral that their Google Ads were running as effectively as possible. To achieve this we set to work analysing more than 5 years of data to identify the devices and time segments that delivered the lowest cost per acquisition (CPA) and then segmenting it into:

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1. Primary converters – those with the lowest cost to acquisition

The Results

2. Secondary converters – those with a higher CPA but still driving sales

With time against us, our aim was to roll out the new customer acquisition campaign strategy as quickly and effectively as possible.

We then set to work to create a granular campaign structure using all of the elements that had worked historically and created a much more

The average cost per acquisition for the previous 12-month period was

targeted, segmented campaign approach. This gave us complete control

£16.28. We set an initial goal of reducing this by 10 per cent. In fact, we

over budget spend in terms of the following:

more than tripled that target, with average CPAs down to just £10.35, within the first 60 days – a 36% reduction.

1. Time of day (morning / afternoon / evening / weekends) 2. Primary or secondary converters from historical data

By month 3 we had achieved a 47.79% reduction delivering a reduction in

3. Device (desktop / tablet / mobile)

the cost per acquisition of 55.59% over a rolling 12 months up to March 2021. In fact, the cost per acquisition for the first 2 months of 2021 was

As a result, the campaign structure grew from 3 core campaigns to 18,

a remarkable 74.7% lower than the first 2 months of 2020.

each focused on either primary or secondary converting keywords, the optimal time and day and best performing device.

In the 12-month period up to March 2021 we also increased the PPC conversion rate from 6.14% to 17.07% across the board, achieving an

Having segmented the data, MCG Digital Media was able to draw on

increase of over 178% in conversion rates and increased the PPC sales

its more than 10 years’ experience of digital advertising experience to

volume from 2,008 to 5,322 – a 165.04% increase.

manually optimise campaigns, identifying trends and CPA parameters that were realistic and more importantly, ‘sticky’. The customer

The campaign delivered £178K in immediate revenue directly from a

acquisition consultancy was then able to take advantage of the latest AI

PPC spend of £37K which is just under 5:1 in terms of turnover related

bidding techniques to further improve Return on Investment.

to ad spend. Palletised Shipping Services operate on an average margin of 22.5% which means that for the first time ever, they made an immediate

Gez explains further:

Our unique method of initial manual bid

profit from their PPC campaigns. In fact, our only limitations within this

management considers fluctuations in the data where we see higher than

period were the operational requirements of the business and available

normal click through rates and a cost per click that is at least 5% lower than

ad spend, with a modest 16% increase in ad-spend helping to deliver the

the bid for that particular keyword. When we identify these patterns, we

exceptional revenue returns.

manually reduce keywords bids by small percentage points using a unique method that we perfected going back to 2006, before smart bidding existed,

Additionally, we know that on average each new customer will complete

and it allowed us to achieve the initial results we needed.

at least 3 transactions per year. This means that by a conservative estimate Palletised Shipping Services will have generated over £500K

Over the initial 3-6 months, we constantly optimised and manually altered

in revenue through PPC alone – a 14:1 return on investment.

bids, budgets and campaign delivery to get a full understanding of the marketplace. Not just the cost per acquisition, but also the immediate

Gez McGuire is an experienced AI and digital marketing consultant.

revenue generated by the PPC campaigns, at each campaign level.

Over the past 10 years he has delivered millions of pounds worth of sales and marketing leads for businesses in a range of sectors.

[i] https://unctad.org/news/global-e-commerce-jumps-267-trillion-covid-19-boosts-online-sales [ii] https://www.retaileconomics.co.uk/white-papers/outlook-for-uk-retail-and-leisure-2021-ten-trends [iii] https://logistics.org.uk/CMSPages/GetFile.aspx?guid=f34d2685-a763-4cd1-bda8-221020fcad3b&lang=en-GB#:~:text=When%20FTA%20speaks%20on%20 behalf,working%20in%20wider%20logistics%20roles. [iv] https://www.touchstar.co.uk/blog/covidlogistics

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F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E

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GIVING BACK

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16 AUGUST 2021

AVEVA ACCELERATES SUSTAINABILITY WITH EMISSIONS LEADERSHIP REDUCTION TARGET

VEVA, a global leader in industrial software, driving digital

Business Ambition for 1.5°C is a global alliance led by the Science-Based

transformation and sustainability, announced that it has committed

Targets initiative (SBTi) in partnership with the UN Global Compact

to setting 1.5°C-aligned emission reduction targets across all three

and the We Mean Business coalition. It aims to prevent the worst

Scopes as part of joining the Business Ambition for 1.5°C campaign. The

impacts of climate change and avoid irreversible damage to our societies,

announcement was made during a meeting at AVEVA’s London office attended

economies, and the natural world by limiting global temperature

by Kwasi Kwarteng, UK Secretary of State for Business, Energy & Industrial

increases to 1.5°C above pre-industrial levels. Reaching that goal

Strategy. The move affirms AVEVA’s commitment to set both short and long-

requires halving greenhouse gas emissions by 2030 and hitting net-zero

term targets that are in line with the most ambitious aims of the Paris Climate

emissions by 2050 worldwide. Over 600 companies representing more

Agreement and reflects a science-based approach to climate action.

than $13 trillion in market capitalization have signed up to the Business Ambition for 1.5°C initiative so far. It is widely recognised as the gold

As outlined by the global scientific community in last week’s

standard for corporate climate action.

Intergovernmental Panel on Climate Change report, the window we have to take action on climate is closing fast. We have joined Business

Beyond making changes to accelerate AVEVA’s own use of renewable

Ambition for 1.5°C because we are deeply committed to being part of

energy, the company’s software solutions enable many customers across

the solution to the climate crisis, both through the industrial software

the world to decarbonize and speed up the transition to a net-zero

that we make to support our customers on their digital journey and

emissions economy. By enabling energy savings, emissions monitoring

in the daily actions that we take to run our own business. By working

and mitigation, materials efficiency, waste reduction and supply chain

together with our customers, partners, and other key stakeholders such

optimization, AVEVA solutions support more sustainable industries.

as the UK Government, we believe we can create an inclusive net-zero economy in line with the 1.5°C pathway.

AVEVA already contributes to a number of corporate sustainability

Peter Herweck, CEO, AVEVA

initiatives that bring together companies to help tackle climate challenges collectively, including BSR, the UN Global Compact, and the

It’s great to see companies like AVEVA committing to tackling climate

Renewable Energy Buyers Alliance (REBA). In signing on to the Business

change and joining the Race to Zero and the Business Ambition 1.5°C

Ambition for 1.5°C commitment, AVEVA is also pleased to be joining

campaign. As a country, eliminating our contribution to climate change

the UNFCCC Race to Zero.

by 2050 simply will not be possible without business playing its part and I urge other companies to follow suit and sign up without delay. Advanced

This latest climate pledge is aligned to AVEVA’s goal of showing that a

technologies have a major role to play in cutting emissions, while at the

1.5°C-compliant business model is possible ahead of COP26 in November

same time boosting investment and creating new green jobs. It was

when governments and industries will strengthen their contributions

fantastic to see first-hand how AVEVA is supporting its many customers

to the Paris Agreement and to tackling global warming. It also reflects

across the world to transition to a clean, green way of doing business and

AVEVA’s culture of collaboration and its commitment to working with

to seize the myriad opportunities that this brings.

stakeholders across the value chain to help safeguard the planet for coming

Kwasi Kwarteng, Business and Energy Secretary

generations while advancing the net-zero industries of the future. FORWARDER magazine

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GIVING BACK NEWS 17 AUGUST 2021

GEBRÜDER WEISS

INCREASES PRODUCTION OF SOLAR POWER

he international transport and logistics service provider

CO2 footprint is shrinking

Gebrüder Weiss has reached another milestone on its journey

Making the gradual switch to renewable energies is one of the core

to climate-neutral logistics facilities. At the beginning of August

elements of the company’s sustainability strategy. The aim is to run

in 2020, the logistics company commissioned a photovoltaic installation

the entirety of its logistics buildings with electricity from renewable

at the Graz location (Kalsdorf in Austria) capable of generating over 460

energies by 2030. Gebrüder Weiss has been helping to improve the

megawatt hours of electricity every year, enough to meet around half of

green credentials of the electricity mix in Germany since 2011 with

the energy needs of the 27,000-square-meter logistics center. “The roof

its wind farm in northern Germany. The logistics organization is also

surfaces of our logistics centers are ideally suited for generating solar

making use of various low-emission trucks powered by natural gas

power, which is why we included energy-efficient and, by extension,

(LNG, CNG), electricity or hydrogen (fuel cell).

climate-friendly, concepts when planning the new logistics terminal,” says Markus Nigsch, Head of Facility Management at Gebrüder Weiss.

Gebrüder Weiss Graz photovoltaics: • Area of photovoltaic installation (PV) in Graz, Austria: 2,600m2

The logistics company already uses solar power at five other locations

• Number of solar modules in Graz: 1,500

for lighting, air-conditioning, and charging e-floor conveyors, thereby

• Maximum output in Graz: 500 kilowatt peak

enabling it to meet ten percent of the current energy needs of all of

• Electricity yield/year in Graz: 460 megawatt hours

its logistics locations in Germany, Austria, and Switzerland. Gebrüder

• CO2 emissions saved/year in Graz: 36.8 tonnes

Weiss plans to equip an additional four branches with solar installations by the end of 2021. Once installed, all its facilities will produce a total of

Gebrüder Weiss Corporate Group photovoltaics:

8.5 gigawatt-hours of electricity (GWh) and save around 1,050 tons of

• Total number of locations with PV installations: 9 (end of 2021: 13)

CO2 every year. Gebrüder Weiss uses most of the energy for its own

• Total area of all PV installations: 46,000 m2

needs directly on site.

• For own use: 24,000 m2 • For third-party use: 22,000 m2 (rented roof space) • Electricity yield of all PV installations/year: 8,400 megawatt hours • CO2 emissions saved/year at all locations: 1,050 tonnes

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orthern residents are urged to have their say on an ambitious

The need to decarbonise our surface transport network is vital

regional strategy to help tackle climate change through

in helping to tackle the climate emergency. It’s also an economic

transport decarbonisation before the public consultation

opportunity for our region, and we must also ensure we harness the

closes at the end of August.

innovative green growth potential across the North to realise our ambitions. Our pioneering Decarbonisation Strategy sets the North’s

Transport for the North (TfN) set out the draft Decarbonisation

path to net zero, outlining our goal to reach near-zero earlier than

Strategy earlier this summer, outlining a target of near-zero carbon

the national plan, and demonstrating the importance of investment in

emissions from surface transport by 2045 – ahead of national policy.

transport infrastructure and technologies. There can be no doubt that this is a crucial issue for us all, so we encourage people to get involved

It has already gathered considerable interest, with thousands of

and help shape the future of this important work.

people across the region engaging with the strategy. Visitors to the

Martin Tugwell, Chief Executive, Transport for the North

online consultation site have spent a total of more than two weeks reading the information and submitting their feedback, and around 120

Among the potential actions and areas of focus:

people attended live virtual events to find out more directly from the

• Zero emission vehicles, including cars, HGVs and buses, with a

decarbonisation team at TfN.

comprehensive network of charging facilities to support their wider use • The decarbonisation of the rail network through electrification

With just two weeks to go – the

• The use of hydrogen and alternative fuel vehicles

consultation will close at midday on

• Encouraging modal shift towards more sustainable ways of

Tuesday 31 August – TfN is urging

travelling, such as public transport and active travel

those who haven’t yet provided

• Opportunities for decarbonisation in the freight industry

their response to do so now.

• Carbon reduction when projects are built, as well as carbon capture • How Transport for the North’s four Future Travel Scenarios could present challenges and opportunities for decarbonising transport The final Decarbonisation Strategy will be adopted by the TfN Board this autumn and submitted to the Government as statutory advice on behalf of the region. It will form the blueprint for green transport investment in the North for the coming decades. 17 AUGUST 2021

FINAL CALL FOR NORTHERN RESIDENTS TO HAVE THEIR SAY ON

REGIONAL DECARBONISATION STRATEGY FORWARDER magazine

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GIVING BACK NEWS 19 AUGUST 2021

FOUR DAREDEVIL TANDEM JUMPERS RAISE MONEY FOR FOUR FANTASTIC CHARITIES

hree daring team members from Kuehne+Nagel alongside

Conor has opted to raise money for the Welsh Air Ambulance Charity

Intermodal Director Kevin Cudby from Cargostore Worldwide

which saves lives across Wales daily, covering their rural countryside,

are fearlessly taking on a 13,000ft skydive with the Red Devils

towns, cities and coastline.

Army Parachute Display Team. They are taking on the challenge to raise money for various charities, with each charity close to their heart.

Conor said:

A few years ago, I experienced first-hand how such a

service like Wales Air Ambulance Charitable Trust operates. They are

Conor Stripp, Tony Burcham, and Gemma Dunbar have boldly put

dedicated and determined to help and support those in life-threatening

themselves forward to take on the challenge, joining the Red Devils on

situations no matter the obstacles they face. No one should experience

the 26th of August.

having a close friend or relative who has a serious accident without the necessary emergency service available, so I would like to thank everyone

Kevin Cudby, who also plays for the grassroots rugby club Pegasus

who’s donated to support!

Palmerians RFC, is choosing to raise money for the Great Ormond Street Hospital, which provided unparalleled treatment to Charlotte, the daughter of one of Kevin’s rugby teammates.

Wendy McManus, Wales Air Ambulance Community Fundraiser, said: We would like to convey our sincere thanks to Conor for choosing to raise funds for our lifesaving charity. Wales has a very diverse landscape.

Charlotte suffers from a high-grade glioma and has undergone seven

Wales Air Ambulance plays a critical role in ensuring that everybody has

rounds of chemotherapy before her 2nd birthday.

access to emergency care wherever they are and whenever they need it. With four aircraft across the country and now operating 24/7, we

Kevin said:

When a child suffers from a life-threatening illness, their family

need to raise £8 million every year to keep the helicopters flying. It is

life turns upside down. After seeing the effects this had on my friend and

because of the incredibly generous support of people like Conor that

teammate, I decided to fundraise for the Great Ormond Street Hospital so

we can achieve this. We are also very grateful to the Red Devils Army

I could help others going through a similar difficult situation.

Parachute Display Team and Cargostore for sponsoring the skydive and giving participants, like Conor, an opportunity to raise money for

The Great Ormond Street Hospital provided exceptional support to

charities that are close to their hearts. Many people will benefit as a

Charlotte and her family. Charlotte has since gone into remission,

result of this fundraising.

a testament to the quality of care provided by the Great Ormond Street Hospital.

Tony has chosen to raise money for ABF The Soldiers’ Charity who provide vital support to soldiers, veterans, and their families in times of need ranging from financial aid to assistance with housing, education, or employment training.

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Tony said:

Our soldiers potentially put their lives at risk every day, but

unfortunately, the impact on their families at home often goes unnoticed.

The thrilling fundraising experience is hosted by Cargostore Worldwide who is a sponsor to the Red Devils.

The ABF Soldiers’ charity recognises this and provides support where it is needed. I want to thank everyone who has sponsored me and donated

Nicky Milan, head of marketing at Cargostore Worldwide, said:

to the ABF The Soldiers’ Charity. I would also like to thank Cargostore

a strong supporter of the British Armed Forces, we were proud to

Worldwide for their support in setting up such a fantastic opportunity.

continue our sponsorship of the Red Devils. We recently renewed our two-year sponsorship by providing them with a fleet of Cookie G4

Gemma is raising money for Refuge who provide resources for people

helmets, the safest skydiving helmet currently on the market. We are

experiencing abusive and controlling relationships, such as temporary

excited to book a day out of the Red Devils’ busy schedule and offer

accommodation as well as a 24-hour support helpline.

this fundraising experience to Kuehne + Nagel, giving them a unique opportunity to fundraise for their worthwhile causes.

Gemma said:

I have had a personal experience of having to start

again by myself, so I feel strongly about raising awareness for this fantastic charity. Most people still do not recognise the signs of abuse and controlling behaviour, which is not always physical. Therefore I would like to raise awareness and let people know that there is support available out there.

PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com

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