Spotlightsummer2015

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Spotlight Senior’s guide to senior’s living

Vol. 4 - July 2015

Kingston and frontenac area

on SENIORS

Elder Abuse

‘Look Beyond the Obvious Signs to Help Seniors Every Day’

Let’s Talk About... Senior’s Mental Health

‘A hearing test doesn’t hurt’ In support of:

The COA is funded by:

Serving Kingston, Frontenac Lennox & Addington

www.councilonagingkingston.org

‘The Language of Old’ Merilyn Simonds, Kingston Writer

(Photo: Virginia Simonds) In this issue › LEAVE A LEGACY™ SEO Special Section • Senior’s helpful Phone List and more...


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Council on Aging Senior’s guide to senior’s living

SPOTLIGHT on SENIORS

Vol. 4 - July 2015

Publisher Frose Creative Solutions Inc. Advertising sales Olivia Rose - Ph: 613-532-6661 Email: frose@kingston.net design Sacha Frederiks - Ph: 613-484-3309 Email: frose-creative@kingston.net Contributers David Swerdfeger Mary Thompson Merilyn Simonds Sophie Kiwala CCAC Agnes Haydock David A. Graham Sherry Whitehorne Josephine Matyas Dr. Sanjay Vakani Spotlight on Seniors is a Frose Creative Solutions publication 4185 Mangan Blvd. Kingston ON, K0H 2N0 Tel: 613-532-6661 E-mail: frose@kingston.net The publisher accepts no responsibility for advertiser’s claims, unsolicited manuscripts, transparencies or other materials. No part of this magazine may be reproduced in any form without the written permission from the publishing. All rights reserved. Spotlight on Seniors is produced in support of the Frontenac-Kingston Council on Aging. Registered Charitable No. BN84734 9404 RR0001 1786 Bath Road, Kingston, ON, Tel. 613-542-1336 Email: info@councilonagingkingston.org www.councilonagingkingston.org Subscriptions Spotlight on Seniors is published twice a year, Summer and Winter and is distributed by Metroland Media community newspapers in Southeastern Ontario and at various pick up locations throughout South Eastern city centers. To subscribe submit a request online to at www.councilonagingkingston.org Call 613-542-1336 or Email: info@councilonagingkingston.org. Annual direct mail subscription $5.00

In support of:

The COA is funded by:

Serving Kingston, Frontenac Lennox & Addington

FROSE CREATIVE SOLUTIONS INC.

A message from the president Another season has come and gone and the Council on Aging continues to work towards enhancing the quality of life for seniors. As someone who has recently went through a health trial our most recent initiative undertaken has struck very close to home and has provided me with an insider’s view while taking a look at how seniors are dealt with in the hospital emergency department. In association with Queens and Kingston General Hospital we have been exploring areas for change and improvement as well as discovering things we do very well in our local area, further study of this matter and conversations with all persons involved are anticipated to continue in the near future. We have also been tackling a revision of our work book, “A Senior’s Guide to Navigating Power of Attorney and Joint Ownership” while evaluating the need to add to our series with a workbook on Palliative and End of Life Care. We would love to hear your feedback regarding adding additional guides to our series - inform us at 613-542-1336. If you want a revised copy of “A Senior’s Guide to Navigating Power of Attorney and Joint Ownership”, which has been expanded to include the roles and legal responsibilities of the Powers of Attorney under the leadership of Mary Thompson, please call 613-542-1336. Frose Creative Solutions Inc. once again organized the “4 Life Expo: healthy living, aging and more”, highlighting the wide variety of services available to seniors in the community. Frose Creative Solutions also organized the World Elder Abuse Awareness Day event, held at the Frontenac Mall on June 15th, in support of the Council on Aging. A special thanks to Frose Creative Solutions and all the sponsors and volunteers who contributed to the success of both events. Upcoming Events: • Annual General Meeting to be held on Tuesday, September 15, 2015 at 7:00pm at Chartwell Conservatory Pond Retirement Residence. • Annual Education Day on October 1, 2015 (National Seniors Day). Watch for details www.councilonagingkingston.org or on our facebook page

David Swerdfeger President, Frontenac-Kingston Council on Aging S p ot li g h t o n S e n i o r s - S u m m er 2015

3


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Contents

10

14 20 28 32 LEAVE A LEGACY

In this issue... 3

A message from the Council on Aging’s President

7

Council on Aging updates

8

When changes need to be made go the center

10

Cover story – The Language of Old

14

‘Staycation’ A newer word, but not a new idea

16

Profile – A day in the life of a travel consultant

18

Phone List – Kingston and Area

20

Elder Abuse ‘Look Beyond the Obvious Signs to Help Seniors Every Day’

22

Great News! Summer is here! What do I need to know about protecting my skin

24

Let’s talk about... Senior’s Mental Health

26

Getting Care in Your Community

28

The importance of routine eye exams

30

A hearing test doesn’ hurt

32

Special Section – LEAVE A LEGACY™ SEO

Would you like to share your story? Everybody has a story. Would you like to share yours? Submit your story to: frose@kingston.net TM

SOUTH EASTERN ONTARIO

Watch for your next SPOTLIGHT on Seniors in January 2016 S p ot li g h t o n S e n i o r s - S u m m er 2015

5


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Council on Aging updates

4LIFE EXPO healthy living, aging and more

Thank you!

2015 Event Sponsor

2015 Media Sponsors

The Frontenac-Kingston Council on Aging would like to thank all the Sponsors, Vendors and Participants for making the 4 Life Expo a huge success. We couldn’t have done this without you.

Olivia Rose (Frose Creative Solutions Inc. ) handed the Certificate of Appreciation to Atkinson Home Hardware owner Mark and Glen Tompkins for their donations to the Council on Aging. All proceeds of the BBQ at the 4 Life Expo were given to the Council on Aging.

Attendees enjoying themselves at the 4 Life Expo receiving all kinds of information.

Ottawa Cartier Place Suites donated a two-night VIP roomp package as doorprize.

Kingston 1000 Islands Cruise & Trolley donated a ‘Staycation’ as doorprize.

Westbrook Golf Course donated an Exclusive 27 Hole Membership as doorprize.

The vendors set up some amazing displays, prizes and lots of information for seniors.

Mary Thompson (left) presenting Metroland Sales representative Sherri Patterson (right) the appreciation gift for their support as Media sponsor of the 4 Life Expo 2015 . S p ot li g h t o n S e n i o r s - S u m m er 2015

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Spotlight on Elder Abuse

When changes need to be made go the center

By Mary Thompson, Past President Council on Aging

solve problems is to put the person in need in the center of all we are doing.

During my more than 25 years working with seniors including the last five years I have also been working with seniors who call the Council on Aging for help I have learned that caring can be a very difficult task at times. I am certain that many other people who are trying to help find it this way as well.

The things I hear most often are: Who can I trust? I don’t want to be a burden. I don’t want my children to have to take care of me. How do I maximize my decision making independence and independent living? What services are available? Can I afford them? How do I downsize? Do I have to move? What happens when my support people and I disagree?

When someone needs help it can be a very frightening time for them. When someone has to give up control and become dependent there is usually a high level of tension and confusion for all involved. This may also be compounded by physical or mental c hallenges to some degree. The helpers are often unsure of what to do next so it can be a very trying and confusing time for them as well. My experience has taught me that the best way to improve the situation or 8

Support people also have similar concerns and questions.

“The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.”

Spotlight on Sen i o r s - Sum mer 2 0 1 5

~Ralph Nichols

Hurting though helping…a great example of when the best intentions can cause division and upset is Charlie’s story. Charlie had an injury and was in hospital recovering. His daughter, Sarah, felt that it would be a good idea to make his home safer by getting rid of some of his stuff that she deemed was not needed or redundant. Sarah knew that Charlie would not be cooperative so she didn’t tell Charlie. Charlie was more than upset when he got home, refused to speak to Sarah, and called our support line to get some advice. I called Sarah and discussed the situation. I listened to both sides and suggested a meeting to try to resolve the situation. It was resolved that Sarah had no right to get rid of anything and she recognized she had crossed a line and apol ogized. They discussed that going forward there would be more dis-


Spotlight on Elder Abuse cussion and an effort to try to see things from each other’s side. Charlie agreed to try to minimize clutter.

It is so much more effective to actively listen and take a moment to be the other person.

Two years later Charlie is still living independently and he and Sarah are working cooperatively.

Good advice for both the support person and the person who is being helped.

Far too many times we hear: “I am doing this for your own good.� “ I can’t be worried about you.� “ If you won’t make changes I won’t help you.� “You must comply or there will be consequences.�

It may take a little more effort initially but the results are amazing.

There is a tendency for people in a dependent situation to agree and give in so as not to be a problem. They stop talking and often become withdrawn, depressed, and angry. That behaviour is often confused as a part of the aging or disease process. Imagine how you would feel if you felt you had no voice and your life is slipping away.

Although not all disagreements and heath issues can be resolved, as difficult decisions must be made and there may be unhappiness and hard feelings. when I am the person that must make those decisions, I find comfort in knowing that I put the other person in the center and worked as hard as possible to honour and support them.

Do you know a senior that might be neglected or abused? Things can change... Call the Elder Abuse Prevention Support Line today!

1-855542-1336

Let them know they are the ‘center’ that they are being heard and listened to that they are loved and respected.

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“Senior, for instance, is not a clear descriptor in itself. It is simply a comparative. Properly used, it refers to a person who is a specified number of years older than someone else. “ Merilyn Simonds, Kingston Writer 10

Spotlight on Sen i o r s - Sum mer 2 0 1 5


Cover Story

The Language of Old By Merilyn Simonds My mother told me she felt eighteen. She was sixty-seven at the time. “I know, it’s crazy,” she said, “but honestly, so long as I don’t look in a mirror, I feel the same as I did when I first went to nursing school.” Myself, I feel ninety. I have since I was in my twenties. A glimpse of myself in a store window was inevitably a shock: who was that young woman? I was happy when my hair turned white in my mid thirties: I felt closer to myself. My husband, when he proposed, thought he was marrying an older woman. Occasionally, young men offered to help me with my groceries; more often, clerks ignored me, or spoke very loud. At the time, I found it funny that my silvery hood made me suddenly immaterial, invisible, relegated to the margins with the other ghosts. After all, at 38, I was still officially, confidently “young.” Now that I am a so-called Senior, I chafe, not at the way I look —my skin and bones and joints have long since caught up with my hair—but at the language around this stage of life. Senior, for instance, is not a clear descriptor in itself. It is simply a comparative. Properly used, it refers to a person who is a specified number of years older than someone else. My husband is one year my senior; I am twenty years senior to my oldest son. When “senior” isn’t being used to compare the ages of two people, it can mean “a high and authoritative position. (Photo: Mark Raynes Roberts) S p ot li g h t o n S e n i o r s - S u m m er 2015

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Cover Story

“It is the Mexicans that speak the most eloquent language of old age. There, in that warm, colourful place where I intend to spend my dotage (an excellent word that embraces the period of old age), I am a mayor—a major person.” that I like aged cheese and aged wine. Fully ripened.. Better than the young stuff: more full-bodied, rich with nuance. Agée implies a process, an improving process that matures through specified trials, the way Roquefort, that crumbly, tangy sheep’s milk cheese veined with green mold, is aged in the Mount Combalou caves of Roquefort-surSoulzon.

(Photo: Bernard Clarke)

” An odd choice of word, indeed, for citizens over 65 who, in North American culture at least, more often than not wield little authority. In Brazil, where I spent my middle childhood, I would now be a mais idosa, which sounds like “idiot corn,” but actually translates as older person. Older, or the more dignified Elder is an improvement over Senior. Elder is also a comparative, but at least it refers only to age. 12

The Dutch are more pragmatic. In Amsterdam, I am a 65-plusser. Definitely true. In Denmark, a pensionist. Also true, although I wonder what words were applied before legislated retirement and government pensions created a barrier that could carry such definitive labels. In France, they call me personne âgée. I like this, in the same way

Spotlight on Sen i o r s - Sum mer 2 0 1 5

But it is the Mexicans that speak the most eloquent language of old age. There, in that warm, colourful place where I intend to spend my dotage (an excellent word that embraces the period of old age), I am a mayor—a major person. Indeed! Mayor means grown-up. Older people are los mayores. The most grown-up a person can get. I’m counting on it. In Mexico, I am also tercera edad—a person of the Third Age. In that culture, sextagenarians are not defined in terms of those who are younger, as if youth is the gold standard. They are not elder or older or senior. They occupy their own distinct stage of life, as full of contradictions and joys and challenges as the First Age, which stretches from infancy to youth, and the Second Age, the reproductive years. The notion of hiving a life into ages is hardly new. Hindus believe


Cover Story

With Margaret Atwood at opening night of inaugural Kingston WritersFest (Photo: Bernard Clarke)

(Photo: Bernard Clarke)

a life has four stages. Childhood, the time when a person acquires knowledge, is followed by the age of civic duty, when we reproduce and contribute to the world, which leads to the age of retreat to contemplate matters of the spirit, until, in the end, we renounce worldly goods to live on the charity of others. Shakespeare added a few more—the mewling and puking infant, the sighing lover, the cursing soldier—until we meet our end in “mere oblivion, sans teeth, sans eyes, sans taste, sans everything.” On stage at literary festival (Photo: Bernard Clarke)

but I refuse to be a Senior, a word that shares the same root as senile; a word originally tacked onto a personal name to indicate “father” when both father and son shared the same name; a word that since the 16th century has meant higher in rank. No. I eschew the elitism, the sexism, and the agism embedded in Senior. Instead, call me Major. And welcome me, happily, to my Third Age.

Merilyn Simonds

I’m not there yet. I may feel ninety,

About Merilyn... (Photo: Virginia Simonds)

Merilyn Simonds is a Kingston writer, founding artistic director of Kingston WritersFest, and books columnist for the Whig Standard. Her novel The Convict Lover is being adapted for the stage by Judith Thompson and will premier mid February. The symphony based on her adaptation of the Alice Munro story “Dear Life” premiers at the National Arts Centre in Ottawa on September 16. S p ot li g h t o n S e n i o r s - S u m m er 2015

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Travel information

Food - Fun Entertainment Dining Cruises Sightseeing Cruises Private Charters Trolley Tours and more..

‘Staycation’ A newer word, but not a new idea The word staycation like so many portmanteau or blend words are relatively new. This combination of ‘Stay’ and ‘Vacation’ dates back to 2003 and became popular in 2008 with the ever increasing costs of gas. Although the word was fairly new the concept of vacationing on a budget near home is not. Whether day tripping to a local small village or to the big city…’camping’ in pretty much your own back yard, or remaining near home to enjoy festivals and sights, the concept of staying close to home for your vacation can be an eye opening and amazing experience.

Ktic.ca 1-800-848-0108 events@ktic.ca 14

For those of us lucky enough to live in the Limestone City or the local area we are blessed with many activities to discover and enjoy. Staycations are far less costly than a vacation involving international

Spotlight on Sen i o r s - Sum mer 2 0 1 5

travel. There are no lodging costs and travel expenses are minimal. Costs may include transportation for local trips, dining, and local attractions but most will enjoy a budget friendly holiday lessoning financial stress and increasing relaxation and enjoyment. When exploring Kingston as part of your Staycation, you may enjoy a look at many of the historic sites; You can take a step back in time at Fort Henry, Tour the 1000 Islands with one of the many cruise lines, dine at one of the many delicious restaurants or spend the afternoon walking along the waterfront stopping to see the local venues. Whether by trolley, foot or cruise, you will fall in love again with the beauty of the Limestone City or your local city when you choose to rediscover your home in a new way through a staycation.


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Seniors Special

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Profile

e f i l e h t n i y a d A t n a lt u s n o c l e v of a tra

By Josephine Matyas Through the front door, behind the desks at a travel agency, no two days are the same. Each begins and ends as a juggling act of problem solving, research and customized planning, all done with a skilled hand. In this era of digital domination there’s a rumour that the services of a trained travel consultant are waning. Nothing is further from the truth. “Our relationship with our clients is based on trust,” explains Lise Beaulieu Coghlan, the manager of Merit Travel’s leisure division in Kingston. “That’s one of the main reasons to work with a TICO-registered travel agent – they have your back!” With 42 years in the business, Lise has 16

designed custom itineraries, dealt with medical emergencies, negotiated special needs’ arrangements and problem solved, often at the last minute.

people trust us. In many cases, suppliers pay our commission and the customer doesn’t pay a penny more. It depends on the exact product – ask and we will tell you.”

“When you do something day in, day out, year after year, you learn how to navigate the Internet to gather information on destinations. It’s a continual travel university for me. To know the world is a tall order, but we are immersed in this all the time.”

The ideas of trust and information exchange are at the heart of what Lise likes to call “concierge travel services.” As a self-described perfectionist and “expert in your back pocket,” she begins by listening.

The door opens: behind it is old-fashioned service The sign is turned to open, the lights switched on – and already the phones are jangling. One of the first questions asked is: How much do your services cost? “It doesn’t cost anything to talk to us,” says Lise. “We hope to earn business because

Spotlight on Sen i o r s - Sum mer 2 0 1 5

“It’s an age of information. The more information a client has, the better chance of a very successful trip. We welcome people doing their own Internet research. When you come in to see us, bring your information and your wishes. Let’s combine it with what I know, my contacts and extra amenities I may be able to offer through our large buying group. The magic formula is to really listen to


Profile what the client wants and then dig to find the golden nugget. We are the best travel search engine going.” By lunchtime: navigating special needs The media is filled with stories about special dietary needs: gluten-free, sugar-free, vegetarians, serious allergy risks. A good agent communicates those needs to airlines, hotels, resorts and cruise ships long before the traveller departs. “I had one client that travelled with her own frying pan to a resort because she wanted to make sure that no peanut oil was used,” says Lise. “My role is to connect with the resort beforehand and ensure that special arrangements will be made.”

circumstance easily handled by travel consultants. When time is rushed they can find the best deal, give an informed second opinion on hotel choices and suggest excursions. By closing time: crises solved Here, the rubber meets the road. Cancelled flights, medical emergencies, insurance claims – these are the types of crises that send a shiver through travellers. Enter Lise’s “have your back” promise.

“You want someone to help when you are far from home. An agent can help you navigate missed connections or changed schedules. It’s our role to give you peace of mind”.

Fine-tuning a client’s needs is paramount and the list is as varied as the number of people. “They could be dietary, or it could be mobility. For example, a client needs a ground level room because there is no elevator. A client wants to go on a Caribbean cruise . . . with her trusty service dog. Or for special wedding anniversary, the hotel may provide an upgrade or a bottle of wine.”

“There’s not a problem we don’t tackle for our clients. One of my clients was stuck in London when the volcano erupted in Iceland. She called, upset, feeling abandoned and did not know where to go. I found her a hotel and then arranged a flight home.

Last minute travel is another special

We’ve arranged air ambulances and

Lise Coghlan Manager Merit Travel Kingston dealt with the travel paperwork when there’s been a death in the family. When something happens, people say: Help me! We pull strings and we have a lot of resources.” In the end, working with a travel pro is about building memories, a way to relive unique adventures and experiences. Open that door and step inside. Behind it you may just find your magic ticket.

Want to book your next trip? Let us help you. Call Lise Coghlan at 613.549.3553 ext. 3378 or 1.866.696.8591 Or visit Merit Travel at 186 Princess St., Kingston. MeritTravel.com

AMEY’S TAXI

LET US DO THE DRIVING! Purchase or refill your gift cards by phoning 613-549-4444 Visa or Mastercard required. Business Hours: 9:00 am - 4:00 pm Monday to Friday

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17


phone list Addiction services Alcoholic Anonymous Help Line........613-549-9380 Narcotics Anonymous.....................1-888-811-3887 Drugs & Alcohol Helpline.............. 1-800-565-8603 Overeaters Anonymous Infoline........613-634-2159 Problem Gambling Helpline..........1-888-230-3505 after hours clinics & Dental services Emergency Dental Work....................613-650-2026 Bayridge Aftyer Hours Medical Clinic.613-546-5506 (6 p.m. to 9 p.m.) Clothing - second hand/ reasonable priced Ontario March of Dimes......................613-546-9979 St. George Cathedral.......................... 613-548-4617 Salvation Army...................................613-544-4396 Distress Line Alateen Family Groups Amherstview...613-384-2134 Bell Canada Special Needs............ 1-800-268-9243 TTY................................................... 1-800-268-9242 Family Resource Centre.....................613-544-2886 Frontenac Community Mental Health Services............ ..............................................................613-544-1356 Crisis Line.............................................613-544-4229 Kingston Interval House - 24hr. Crisis Line.............. ........................................................ 1-800-267-9445 Sexual Assault Crisis Line...............1-877-544-6424 Fem’ Aide (French only)- 24hr. Crisis Line .............. .......................1-800-387-8603 or 1-877-336-2433 Emergency Services Ambulance, Fire and Police.................................. 911 Fire (non-emergency) Amherst Island....................................613-384-9224 Howe Island........................................ 613-542-7398 City of Kingston...................................613-548-4001 POLICE - City of Kingston................... 613-549-4660 Ontario Provincial Police (OPP)................................. TTY......................................................1-888-310-1133 Wolfe Island.........................................613-385-1698 Legal Assistance Kingston Community Legal Clinic......613-541-0777 Legal Aid Ontario – Kingston........ 1-800-668-8258 Legal Aid Ontario – Napanee.............613-354-4773 Queen’s Elder Law Clinic..................... 613-533-2102 Food banks / Free / inexpensive meals Martha’s Table........ 613-546-0320 or 613-530-3771 Meals on Wheels..................................613-634-0123 Northern Frontenac Community Services................ ...............................................................613-279-3151

Kingston and area Food banks / Free / inexpensive meals (cont.) Partners in Mission Food Bank (for all areas).......... .............................................................613-544-4534 St. Vincent de Paul Society.................613-546-3333 Salvation Army Food Cupboard.........613-548-4411 General information numbers Federal Information.......................1-800-622-6232 TTY....................................................1-800-926-9105 Seniors’ Programs..........................1-800-622-6232 Provincial Access Ontario.............. 1-800-267-8087 TTY................................................... 1-800-268-7095 Ontario Seniors Secretariat............ 1-888-910-1999 TTY....................................................1-800-387-5559 Ontario Ministry of Health.............. 1-800-268-1154 Social Services of Central Frontenac Township........... ..............................................................613-279-2935 City of Kingston................................... 613-546-4291 Frontenac Islands (Wolfe Island)....... 613-385-2216 Loyalist Township................................ 613-386-7351 North Frontenac................................1-613-479-2231 HOUSING CERA (Centre for Equality Rights in Accommodation) ..........................................................1-800-263-1139 Housing Help Centre.............................613-531-3779 Kingston & Frontenac Housing Corporation............. ..............................................................613-546-5591 Community Information & Research Centre............ ..............................................................613-541-1099 Loughborough Housing Corporation............................ ............................................................. 613-376-3686 Royal Canadian Legion Villa............. 613-544-2008 Kingston Municipal Non-Profit Housing Corporation .............................................................613-542-0443 Cataraqui & Weller Arms Seniors...... 613-549-8397 Zion United Church Housing Project for Seniors...... .............................................................613-548-3389 Hospitals Hotel Dieu Hospital............................. 613-544-3310 Kingston General Hospital..................613-548-3232 PC Mental Health Services................... 613-546-1101 Kingston Regional Cancer Centre......613-544-2630 St. Mary’s of the Lake Hospital..........613-544-5220 HEALTH, HOME AND SOCIAL SUPPORT Alzheimer’s Society............................613-544-3078 ALS Society......... 613-372-1353 or 1-866-858-4226 Arthritis Society..................................613-546-2546 Breast Cancer Action Kingston............613-531-7912 Canadian Cancer Society.....................613-384-2361

HEALTH, HOME AND SOCIAL SUPPORT (cont.) Canadian Diabetes Association.........613-384-9374 Canadian Hearing Society...................613-544-1927 TTY........................................................ 613-544-2765 Canadian Mental Health Association............................. .............................................................613-549-7098 Canadian Mental Health Helpline ... 1-866-531-2600 Canadian National Institute for the Blind................. ............................................................. 613-542-4975 Canadian Red Cross............................613-548-4929 Southern Frontenac Community Services / CORP....... ..............................................................613-376-6477 Southeast Community Care Access Centre............... Kingston..............................................613-544-7090 Chrohns & Colitis Foundation.............613-530-4934 Elder Abuse Prevention Service, Council on Aging, Peer Support...............................613-542-1336 .........................................or 1-855-542-1336 Epilepsy Kingston................................613-542-6222 Heart and Stroke Foundation.............613-384-2871 Hospice Kingston.................................613-542-5031 Immigration Services Kingston Area............................ .............................................................613-544-4661 KFL&A Public Health.........................613-549-1232 KFL&A Public Health Stay on Your Feet Program: ..............................................................613-549-1232 KFL&A Public Health Falls Prevention Ambassador Program: .............................................613-549-1232 KFL&A Public Health Walk ON Program: . .................... ..............................................................613-549-1232 KFL&A Public Health Community Food Advisor Program: .............................................613-549-1232 Kidney Foundation...............................613-542-2121 Kingston Heart Clinic ......................... 613-544-3242 L&A Seniors Outreach Services (Lifeline).................. .............................................................. 613-389-7313 Lung Association................................. 613-545-3462 Multiple Sclerosis Society.................. 613-384-8500 Napanee Senior Outreach Service.....613-354-6668 Northern Frontenac Community Services.................... ...............................................................613-279-3151 North Kingston Community Health Centre.............. .............................................................613-542-2949 Osteoporosis Society of Canada...1-800-463-6842 Parkinson’s Society of Canada-Kingston...................... ............................................................. 613-541-0829 Specialized Geriatrics......................... 613-544-7767

Do you know a senior that might be neglected or abused? Things can change...


Rural Area – Central, North & South Hastings LONG-TERM CARE HOMES Arbour Heights..................................... 613-544-1155 Briargate..............................................613-384-5520 Extendicare Kingston.........................613-549-5010 Fairmont Home...................................613-546-4264 John M. Parrott Centre.......................613-354-3306 Providence Manor Home...................613-549-4164 Rideaucrest Home...............................613-530-2818 Trillium Ridge..................................... 613-547-0040 Helen Henderson................................613-384-4585 MEDICAL DRIVES Seniors Association......................613-548-7810 Provincial Information...........1-800-387-3445 SENIOR’S INFORMATION ORGANIZATIONS Elder Abuse Prevention Services COA FrontenacKingston Council..................................613-542-1336 Help Age Canada............................. 1-800-648-1111 NICE (National Initiative for the care of the eldery). ............................416-978-0545 - www.nicenet.ca Older Women’s Network.................1-416-214-1518 Ontario Senior’s Secretariat...........1-888-910-1999 The Office of Public Guardian and Trustee (OPGT).. ....................................................1-800-518-7901 Seniors association Kingston Region..........................613-548-7810 SOCIAL CLUBS Crossroads United Church Shuffleboard............... ..................................................... 613-542-9305 Later Life Learning...................... 613-546-2625 Royal Canadian Legion Seniors Club..................... .....................................................613-548-4570 Singles Only Club of Kingston.....613-530-4912 SHELTERS Dawn House Women’s Shelter... 613-545-1379 Harbour Light Centre (Men 18 & Older - Salvation Army)....................................613-546-2333 Kingston Interval House (Crisis).613-546-1777 Lennox & Addington Interval House.................. .....................................................613-354-0808 Ryandale House (Men, Women & Families)......... .....................................................613-548-8466 TRANSPORTATION Kingston Access Bus.................... 613-542-2512 Kingston Tourist Route Info......613-546-0000 City Taxi (Wheelchair Taxi).............. 613-542-3333

After hours clinics Sharbot Lake Family Medical Centre....................... .........................................................613-279-2100 Country Roads Community Health Clinic ............ Portland........................................... 613-272-3302

Housing Loughborough Housing Corporation...................... .........................................................613-376-3686 North Central Frontenac Non-Profit Housing......... ......................................................... 613-279-3322

DISTRESS LINES Land O’Lakes Community Services......................... .....................................................1-877-679-6636 North Frontenac Community Services.................... .......................................................... 613-279-3151 North Rural Women’s Program............................... .....................................................1-877-679-6636 Crisis Line Talk . ........................... 1-613-544-1771 Financial Assistance Southern Frontenac............... .........................................................613-376-6477 Northern Frontenac Township........ 613-279-3151 South Frontenac Township............613-376-3027 Rural Legal Services - Sharbot Lake........................ ......................................................... 613-279-3252 North Frontenac Community Services, Sharbot Lake................................................... 613-279-3151

Legal Services Rural Legal Services, Sharbot Lake......................... ......................................................... 613-279-3252 Toll Free........................................1-877-777-8916

Dinner Clubs Sharbot Lake.................................... 613-279-3151 Iwnverary, Harrowsmith, Verona, Sydenham, and Glenburny................................613-376-6477 Emergency Services Fire Ambulance.........................................................911 Districts Bedford, Loughborough, Portland, Storrington, Hinchinbrooke & Oso..........................911 Kennebee District............................613-335-2213 Mountain Grove.............................. 613-335-2146 Police Districts Loughborough, Portland, . ..................... Storrington.........................................................911 Districts Bedford, North Frontenac, Hinchinbrooke, Kennebee, Olden & Oso............... 1-888-310-1122 FOOD BANKS South Frontenac Community Services (Referral).........................................613-376-6477 Partners In Mission Food Bank.....613-544-4534 HEALTH RELATED ORGANIZATIONS S.E. Community Care Access Centre........................ ........................................................613-388-2488 Northbrook......................................613-336-8310 Lanark, Leeds & Grenville (Brockville).................... ....................................................1-800-267-6041

Long Term care Friendly Manor............................1-613-396-3438 Helen Henderson Care Centre...... 613-384-4585 Pine Meadow...............................1-613-336-9120 Village Green.................................. 613-388-2693 Social Clubs Rock Lake Seniors, Verona..........1-613-536-0312 Westbrook Seniors........................ 613-389-2474 SUPPORT GROUPS Alzheimer’s Support Group.......... 613-544-3078 Alzheimer’s Society of Kingston... 613-544-3078 North Frontenac Community Service...................... .......................................................... 613-279-3151 South Frontenac Community Service..................... .........................................................613-376-6477 Senior’s Association........................613-548-7810 TOWNSHIP OFFICES South Frontenac Sydenham..........613-376-3027 Central Frontenac, Sharbot Lake...613-279-2935 North Frontenac, Plevna.............1-613-479-2231 North Frontenac Community Services.................... .......................................................... 613-279-3151 WHEELCHAIR TRANSPORTATION City Taxi (Wheelchair Taxi).........613-542-3333 Coach Canada..................................613-548-4727 Kingston Access Bus........................613-542-2512 South Frontenac Community Services .................. (Must Transfer)...............................613-376-6477 Victorian Order of Nurses.............. 613-634-0130

In support of:

The COA is funded by:

Serving Kingston, Frontenac Lennox & Addington

www.councilonagingkingston.org

Call the Elder Abuse Prevention Support Line today! 1-855-542-1336 S p ot li g h t o n S e n i o r s - S u m m er 2015

19


Senior’s Care

Aggie Haydock and client Shirley Beach discuss care options with Heart to Heart.

Photograph © Barry Kaplan Photography, 2013, Kingston, Ontario

Elder Abuse

‘Look Beyond the Obvious Signs to Help Seniors Every Day’ By Agnes Haydock When we talk about Elder Abuse, we first think about scenarios that resemble our cultural perception of domestic violence. We look for bruises on skin or dramatic signs of fear. But the truth is, there are so many sources and levels of abuse that may not be readily visible. As a community of caregivers, we need to be alert to the subtle signs of abuse. First and foremost, there must be a recognition of and sensitivity to the fact that seniors are people with dignity who deserve our respect. Their physical or mental challenges and limitations need to be considered carefully. Although there are 20

many types of Elder Abuse, the most prevalent instances of abuse happen within the relationship dynamic between caregivers, seniors, and their families. Let’s start with how we approach an elder person that we need to speak to and get information from: • Let them see you at their eye level instead of your own. Think of how life must be like, for example, sitting in a wheelchair and looking up at everyone all the time! • Establish eye contact and smile. • Take things slowly and speak clearly. • If you need some information from them or need them to sign something, be sure they

Spotlight on Sen i o r s - Sum mer 2 0 1 5

understand who you are and why you are asking them for their signature. With regard to the family dynamic, it is important to observe all the family members you come into contact with while caring for a senior. Be aware of any shifts in tone and signs of agitation or hostility. If a particular family member seems to bring about a certain negative reaction in your senior, then it is worth investigating. It is easy to say, “Well, that’s been a family dynamic for years. I don’t want to interfere.” In fact, your awareness and recognition of the behaviour could stop a budding problem from becoming a full blown pattern of abuse.


Senior’s Care Seniors often fall on one of two sides of extreme behavior – they either mention everything that is troubling them or they keep everything inside. That is why heightened observation is so necessary when interacting with seniors in their day to day activities.

need any help? It is our responsibility to know our seniors well enough to give exactly the level of support they need.

Imagine a caregiver dropping off a client at their doctor’s appointment and saying, “I’ll be back in 45 minutes to pick you up, ok?� They watch their client walk into the building and then drive away thinking all is well.

As caregivers, we encounter situations every day, which require us first to stop and evaluate our responses and actions in order to provide the highest level of care possible. Often, seniors are our loved ones so this comes easily. We must do everything possible until this level of care and respect touches all of the seniors in our community.

But in actuality, what happened inside the office is that the senior waited in the vestibule for their caregiver to return. Was she too afraid to go in by herself? Does she resist seeing doctors thinking she doesn’t

Agnes Haydock is the Owner of Heart to Heart Seniors Services, Inc. Heart to Heart is now located within Kingsdale Chateau at 520 Kingsdale Avenue to serve you better.

Need an extra hand? Call Agnes from Heart 2 Heart Seniors Services 613.767.0820 / info@h2hcare.ca www.h2hcare.ca

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We are here for you 24 hours a day, 7 days a week.

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Don’t let the need for help take you by surprise!

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Order your ‘Navigating the Health Care System Guide’ Today! $10.- Picked up from our office or $15.- Direct mailed to your home

Mail or drop off your cheque to: Council on Aging 1786 Bath Road, Kingston, Ontario K7M 4Y2

NAPANEE CHAPEL 448 CAMDEN RD. 613-354-3722

Services include, but are not limited to: Respite Care Transportation Companionship Assistance with Activities of Daily Living

Wisdom and compassion are at the heart of our work

KINGSTON CHAPEL 980 COLLINS BAY RD. 613-634-3722

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S p ot li g h t o n S e n i o r s - S u m m er 2015

21


Pharmacy

Great news! Summer is here! What do I need to know about protecting my skin? As a person who burns easily in the sun, I have taken interest in how to protect my hide from the soothing yet dangerous sunlight that we will get more exposure to now that our long winter is finally over. Exposure to sunlight does have healthy benefits, such as enabling your body to produce more Vitamin D (good for bone strength, depression and preventing certain cancers) but it may also be very dangerous. Even on those overcast days we are in danger of UV rays as they pass through the clouds and can still burn us if we are exposed for long enough. Not very fair huh? What can sun exposure do to my skin? In the skin’s outer layer, there is a pigment called melanin. When exposed to the sun, the skin produces more melanin and the skin starts to “tan” and turn darker in an attempt to protect the many layers of skin from Ultra-Violet (UV) light. With too much exposure to the sun, however, UV light penetrates to the lower layers of the skin causing the skin to burn (damaging or killing skin cells) and destroy its 22

elasticity which leads to prematurely ageing of the skin. Besides causing a nasty burn when we are exposed to the sun for too long without proper protection, the following may occur; • • • • • • • •

Pre-cancerous (actinic keratosis) and cancerous (basal cell carcinoma, squamous cell carcinoma and melanoma) skin lesions - due to decreases in the skin’s immune function Benign tumors Fine and coarse wrinkles Freckles Discolored areas of the skin, called mottled pigmentation Sallowness -- a yellow discoloration of the skin Telangiectasias -- the dilation of small blood vessels under the skin Elastosis -- the destruction of the elastic and collagen tissue (causing lines, wrinkles and sagging skin)

What’s the difference between UVA and UVB? There are different kinds of UV light. UVA are long wave ultraviolet rays (penetrate deep into the skin) that are

Spotlight on Sen i o r s - Sum mer 2 0 1 5

the ones responsible for premature skin aging and UVB (only penetrate top layers of skin) which are short wave and typically cause the “burn”. What does the SPF of a sunscreen really mean? SPF, or Sun Protection Factor,is a measure of how well a sunscreen will protect skin from UVB rays, the kind of radiation that causes sunburn, damages skin, and can contribute to skin cancer. It’s a roughmeasure of how much longer you can stay in the sun before burning. For example, if your skin would normally burn in 10 minutes, an SPF 15 sunscreen should roughly protect you for 150 minutes (15times more than no protection). This, however is a rough estimate and can differ depending on skin type, intensity of light exposure (highest around noon) and how much sunscreen you applied. So we cannot, unfortunately, use it as an exact calculation of how long you can stay in the sun but gives us a general guideline. “Did you notice that I didn’t mention UVA rays above?” Be sure to purchase “broad spectrum SPF” as many sunscreens only protect against UVB and not UVA (the one


Pharmacy that does the permanent damage and premature aging).

TRADITIONAL CARE t MODERN SOLUTIONS

Also be careful not to have a false sense of security by putting on very high SPF sunscreen, as they don’t normally give much more protection than SPF 30, that is the most recommended SPF by health care professionals. Finally, be sure to apply the sunscreen prior to sun exposure, as it requires time to have its effect. Sunscreens should be applied 30 minutes before sun exposure to allow the ingredients to fully bind to the skin. Reapplication of sunscreen is just as important as putting it on in the first place, so reapply the same amount every two hours. Besides sunscreen, whatelse can I do to protect my skin? Its also a good idea to cover up sensitive areas (brimmed hats are great to protect the head and face), limiting your total sun exposure time, and limiting your sun exposure between the hours of 10 a.m. and 2 p.m when the UV rays are most intense. If you do get a sunburn, however, its best to be extra careful to cover that area for the next little while as it will be more sensitive and prone to permanent damage which could lead to skin cancer. Best to cover it with aloe vera gel as well that will sooth the burn and contain the moisture the skin still has which is simply damage control. When you take steps to protect your skin, like the ones mentioned above, you can enjoy the great outdoors and beautiful summer we all look forward to. Have an enjoyable and safe summer.

Pharmacist Dave David Graham, Owner/Pharmacist of Graham’s Pharmacy, Kingston

Free Delivery Your Total Care Partner! At Graham’s Pharmacy we pride ourselves on offering the best patient care and counseling available. We are a traditional pharmacy yet we utilize many modern advances to provide the best care possible. Graham’s Pharmacy is here for your health, we are about people not products. Check back often for upcoming diabetes and hypertension clinics that are held regularly at the pharmacy. We welcome you to visit us at 328 King Street for a unique pharmacy experience.

David A. Graham Pharmacy Owner

Graham’s delivers.... ¨ Free Prescription Delivery – right to your door anywhere in Kingston! ¨ We specialize in Diabetes Care ¨ Transfering your prescription is easy

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Community Support

Let’s talk about... Senior’s Mental Health MPP Kiwala and Angie Slack, a 1955 picture of who was featured in MPP Kiwala’s 2015 MPP calendar (Angie contacted our office to let us know).

It is with great pleasure that I am returning to the pages of Spotlight on Seniors to address the subject of senior’s mental health, especially dementia. As you probably know, dementia is not a specific disease - it’s more like a term we use to describe a range of symptoms associated with a decline in memory or other thinking skills severe enough to reduce a person’s ability to perform everyday activities. Alzheimer’s disease is by far the most common form of dementia, with stroke-induced vascular dementia second. With the demographic shift towards an older population, understanding

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the tremendous challenges faced by individuals and families in our community is of great importance to all of us.

“Stigma associated with dementia, as with all mental illness, remains one of the biggest barriers to diagnosis, treatment and acceptance in the community.” In my seven years working in the MP’s office and in my present role as MPP, I have often seen first-hand how difficult and stressful it can be for individual sufferers and their families to come to terms with the

Spotlight on Sen i o r s - Sum mer 2 0 1 5

profound changes associated with dementia. I witnessed my dear friend’s father, an active, strong and capable head of the family gradually become fully dependent. He often lashed out in anger against family members while often no longer recognizing them. Their once-familiar world and familial relationships became foreign, confusing, unpredictable and even threatening at times as the illness progressed. Clearly then, providing the best possible ‘wraparound’ care should include consideration of the entire family. By the year 2020, nearly 250,000 seniors in Ontario will be living with some form of dementia. In 2010, approximately 3,109 people over


Community Support the age of 65 in the KFL&A area were living with dementia, representing about 10% of our seniors’ population. It is projected that by 2036, this number will more than double to represent almost 12% of the projected seniors’ population.

the community. Recognizing the attitudes and actions that support negative stereotypes and stigma and exploring ways in which we can intervene is one way in which we can all promote a positive change in attitudes.

As many of you probably know or may suspect, wandering or going missing is one of the most serious safety concerns for those who suffer from dementia and for the families who care for them. In fact, three out of every five people with dementia will go missing at some point, often without warning. Someone who goes missing for more than 24 hours runs a greater risk of injury or even death.

I continue to encourage collaboration between our community organizations, the police and safety services, and care and medical service providers to ensure that as a society we are more aware and better-equipped to respond to the needs of seniors with dementia.

As a society and as a province, it is our responsibility to mitigate these risks as much as we can. I encourage you to learn more about the Province’s Finding Your Way (Wandering Prevention) Program at http://www.alzheimer.ca/en/ on/finding-your-way. This initiative offers practical advice on how we can recognize and reduce the risk of wandering, and support a quick and safe return should an incident occur. Recognizing the importance of the problem, educational resources and safety kits have been made available in multiple languages and simple to understand pictograms. Stigma associated with dementia, as with all mental illness, remains one of the biggest barriers to diagnosis, treatment and acceptance in

As always, there is more that can be done. This is why, following my April town hall on Mental Health: Raising Awareness, Reducing Stigma, I announced the creation of an Advisory Committee on Mental Health. The committee will hold hearings on mental health issues across our community and provide me with information on how we can expand, integrate, collaborate and strengthen the delivery of timely care across the spectrum. I have set aside a special session to focus on seniors’ mental health. I encourage all those interested in participating to contact my office for further details at skiwala.mpp.co@liberal.ola.org or 613-547-2385.  Lastly, if you are a caregiver, I know that asking for help can be a hard thing to do. You may feel that you are imposing or that only you can and should provide care to your loved

MPP Kiwala welcomes participants to the Alzheimer Society KFL&A Walk for Memories in January 2015.

one. Education, advice and regular respite really helps in balancing priorities and in simply coping with the enormous responsibilities caregivers face. There are several local agencies that are there to help caregivers, such as Providence Care and the Alzheimer’s Society KFL&A. You may also be able to find a volunteer through your local church or community centre. If I can be of assistance in providing you with further information on the available resources, please do not hesitate to be in touch with my office. Your community is here to help.

Sophie Kiwala MPP Kingston and the Islands skiwala.mpp.co@liberal.ola.org

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Community Care

Getting Care In Your Community What does the CCAC offer? CCACs get you the care you need in your home and in the community. This care is focused on optimizing your health and independence; supporting you through a health-care transition (for example, from hospital to home); or providing care following an illness or compromised health status. We are a caring team of health professionals who can provide support in your home, at school, or in the community. How do I know what services I need? Once you are referred to the CCAC and become a patient, you will be assigned a Care Coordinator. She or he will call you to provide an assessment, meet with you in your home environment and help determine what services and supports you may need. 26

What is a Care Coordinator? CCAC Care Coordinators are regulated health professionals, with expertise in nursing, social work, occupational therapy, physiotherapy or speech therapy, who work directly with patients in hospitals, doctor’s offices, communities, schools and in patients’ homes. Care Coordinators are connected to every part of the health-care system and can serve as your single-point of contact in obtaining services and information. Care Coordinators use their professional health knowledge and assessment skills to understand your individual needs, making recommendations based on your needs and goals. We work hand in hand with you and your family to find out what care you need, and then work with you to develop a care plan that

Spotlight on Sen i o r s - Sum mer 2 0 1 5

is right for you – whether it’s nursing care, meal delivery, a day program, or help finding a family doctor. How do I get care? Care can take many forms – from nursing care to personal support. In order to determine what services are right for you, the CCAC will set up an assessment with a Care Coordinator. Nursing services are provided in clinics as well as in the home. Your treatment may begin at home and as your condition improves you may become eligible to attend the clinic. When you are eligible we will let you know, and arrange for your transfer to the clinic. I am moving soon to another region. How do I get new services, and will my records come with me?


Community Care When it comes to transferring your care, we want to make your move as easy and seamless as possible. Simply notify your Care Coordinator of your upcoming move – we’ll make sure your new local CCAC is expecting you and is ready to continue your services.

“Call your local CCAC to make a referral and we’ll get you started down the right path� You will meet some new people when you transfer to a different region, so you might anticipate a short time of adjustment while you settle in to your new home. But rest assured that you will receive

the same high quality of care you have always received. And yes, your records and files will be accessible by your new Care Coordinator. I am concerned about my elderly mother who is about to be discharged from the hospital after surgery – can I make a referral? Absolutely! Many of our referrals come from family members who want to ensure the well-being of their parents or other friends and family. We do recommend that you discuss the referral with your family member before making the call to us, to ensure they are in agreement with the referral.

Once you make the referral and your family member becomes a patient, we will work with everyone involved in your friend or relative’s care to get the required services.

How do I contact the CCAC? Contacting your local CCAC office is as easy as calling (no area code required) Anywhere in Ontario

310-2222

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Helping you develop your underlying strengths and encouraging you to find your path to emotional and mental wellness.

CCAC Nursing Clinics deliver outstanding care in the community

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27


Eye Health

The Importance of Routine Eye Exams By Dr. Sanjay Vakani While we all understand the value of a visit to the Optometrists office when our current glasses are “just not quite right”, or just need to be updated, for wear and tear or fashion reasons. A new or updated prescription is always a driving factor for an eye exam; many of us are unaware of the many other reasons that routine eye exams are so important. Up to date prescriptions may help

to reduce issues such as headaches or eye strain. 52% of the population requires some level of prescription eye wear; and by age 50 nearly 100% of the population is affected by Presbyopia. Presbyopia is the inability to focus on things in the near vision range, such as reading, due to loss of elasticity of the lens in the eye, typically brought on by age. While up to date prescriptions are helpful, they are not the only thing that the Optometrist checks while

you are in the chair. It is the health of your eye that is the most important part of the exam. Eye conditions are considered to be ‘silent’. Unlike your teeth, your eyes do not hurt or necessarily show obvious symptoms when something isabnormal. This means that there are no obvious signs to prompt a call or visit to the Optometry office. Many eye conditions do not, in fact, give any warnings until they are in their advanced stages, making them

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LIMESTONE OPTOMETRY Focused on your vision DR. S. VAKANI & ASSOCIATES 28

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Eye Health difficult or impossible to treat. With early detection, however, 50% of vision loss is preventable. Patients over the age of 40 may be at an increased risk for eye related conditions. This becomes more prevalent if you have a family history of eye related issues, such as glaucoma. By the age of 64 around 42% of the population will develop cataracts, this number jumps to nearly 100% by the age of 85. A cataract is a natural clouding of the eyes lens; it is the leading cause of vison loss worldwide. Cataract surgery has become a quick, painless procedure over the years, but as with any other

condition, it is always best to follow the development of the cataract from an early stage to prevent any complications and maintain good vision through the entire process.

“The eye is the window to your body”. The back of the eye, or the retina, is the only place in the body that your blood vessels can be easily and unobtrusively viewed. This allows your Optometrist a unique perspective on your overall health. With the ability to use retinal imaging and other medical advancements during your exam, your

optometrist may be able to uncover things such as Type 2 Diabetes, high blood pressure, vascular disease and even eye or brain tumors. With early detection and proper monitoring, conditions such as glaucoma and macular degeneration may be managed and even have a slowing of progression, helping you to maintain better vision for longer. Not only is October Vision Health Month, but October 1st is National Seniors Day and October 8 this World Sight day. This would be a great opportunity to reacquaint yourself with the capable staff at your optometry clinic.

Did you have your eyes tested recently? Call Limestone Optometry to schedule your eye exam. 613-767-3937 (Cataraqui Town Centre) or 613-549-3555 (Downtown)

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Hearing

A hearing test doesn’t hurt By Sherry Whitehorne, M.Cl.Sc., Audiologist Has your doctor ever sent you for a medical test that is uncomfortable or is not very pleasant? How about a blood test, a stress test, a mammogram or prostate check or even a colonoscopy? These tests are not very pleasant. A hearing test, on the other hand, is not painful at all. Having hearing loss, however, can be unpleasant for you and for your friends and family. If you avoid going to gatherings of people and you always miss the punch line of jokes, your hearing loss has become unpleasant for you. If you ask for repetition a lot or turn your television volume up louder than your friends and family like, your hearing loss has become unpleasant for them. Hearing loss often begins quite gradually and gets worse over a 30

time. Hearing loss happens so slowly that you might not even notice that you can’t hear the birds anymore.

“Hearing loss is frustrating to the person with hearing loss and frustrating for the friends and family of the person with hearing loss” What does hearing loss sound like? A patient of mine once told me: “Hearing loss is like reading a paragraph where every word is missing one or two letters.” He said: “You have to think hard to fill in the missing letters. Filling in the blanks takes time and energy and gets tiring.”

Spotlight on Sen i o r s - Sum mer 2 0 1 5

What this patient is describing is the sound of mumbled or muffled speech. This is the sound of someone talking with their hand over their mouth or talking with a mouth full of marbles. When a person has hearing loss other people sound like they are mumbling because some sounds are heard (usually the low pitched vowels) but some sounds are not heard (usually the higher pitched consonants). For example, the word “fan” might be heard as “pan” or “than”. Imagine this happening to several words in each sentence you hear? Mumbled or muffled speech takes time to make sense of and this can be very frustrating and tiring. Thankfully, hearing aids do help people to hear more clearly. They do this by amplifying the sounds that


are not audible. This means the person with hearing loss doesn’t have to fill in the missing sounds or make up the punch line. Today’s hearing aids also help when there is background noise by zeroing-in on one person in front of you so you can hear them better than the background noise around you.

person with hearing loss and frustrating for the friends and family of the person with hearing loss.

Now you don’t have to stay home from the family reunion this summer. Hearing aids also allow the hearing impaired person to listen to their cell phone or music through both of their hearing aids using BluetoothŽ technology.

Maybe your hearing is fine and your spouse really does mumble! Maybe hearing aids are in your future but not necessary right now. In that case, come back in one to two years for a re-test.

The ear is divided into three sections: the outer ear, the middle ear and the inner ear.

What have we learned? Hearing loss is frustrating to the

If hearing aids can help you, why not try them out. It doesn’t hurt!

Hearing loss can occur in any of these sections for different reasons.

Hearing testing is not painful at all. • I look in your ears. • I put earphones on you. • You listen for beeps and say words. • I show you the results.

Schedule your hearing test today! Call Limestone Hearing Care Centre Sherry Whitehorne, M.Cl.Sc., Audiologist at 613-384-4400

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LEAVE A LEGACY

Make a Difference in the Lives that Follow...

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What is LEAVE A LEGACY™ ? We all acknowledge the goal of the awareness pledge to provide information on how the public can support Charities through Estate Planning and understand that the program is a partnership between Registered Charities, Professional Advisors, the Media etc., but what does this mean for our partners.

It is easy to read an online or written statement stating that LEAVE A LEGACY™ is a public awareness campaign that promotes the benefits of leaving a bequest in your Will to help your favourite Charitable organization, but what does this really mean for our partners and our potential partners.

Possibly the best way to understand what LEAVE A LEGACY™ SEO is to our local partners and potential partners is by looking at the aims or goals of the organization and by defining what LEAVE A LEGACY™ is not. One of the primary aims of LEAVE A LEGACY™ is to ensure every adult in our community has an up-to-date Will. The value of this public awareness ideal

can be easily assumed in relation to legal Professionals and Charities. One assumes that legal Professionals would benefit from the program through the increased number of persons looking to create or modify their wills, and there is an assumed value for Charitable involvement based on the idea that the awareness will drive people to donate to more Charities. As the secondary aim is to encourage individuals to leave a gift for their favourite registered Charity in their Will. But what about the Financial or Professional sector? One of the core goals of LEAVE A LEGACY™ SEO is to connect individuals interested in making Charitable gifts with Professional Advisors who understand legacy giving and effective ways to

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accomplish Charitable gift planning. The idea is that these advisors would consult with individuals who may not have a Professional Advisor or to serve as an additional resource for individuals and their advisors. Increased public awareness and understanding of giving options will create demand for Wills, estate planning, Professional Legal, Financial and Giving advice, and this awareness will create a ripple in the quantity of Charitable gifts but these results will not be immediate, they will not be overnight. The foundation for this change must be laid. LEAVE A LEGACY™SEO is just in its infancy but through the dedicated support of partners and future partners the aims and goals will be achieved, everyone will benefits from LEAVE A LEGACY™ – the individual, the family, the community, and our partners. Your support now, will make a difference!

“Don’t judge each day by the harvest you reap, but by the seeds you plant. “

What’s your passion? Dr. Charles Bird spent 30 years unlocking the mystery of the role hormones play in people with cancer. He loved every day of his career in endocrinology in Kingston’s hospitals.

One of Dr. Bird’s most recent research projects has been into the benefits of making a gift of Registered Retirement Income Plan funds. His legacy and passion for discovery will live on through his gift in support of clinical research.

Dr. Bird is making a difference in our hospitals. Will you? See Dr. Bird’s story at: www.uhkf.ca/drbird

~ Robert Louis Stevenson ~

LEAVE A LEGACY™ SEO does not endorse or recommend specific persons or organizations participating in its program, it is not a means to increase Charitable donations to an organization or cause. It is an awareness campaign designed to encourage public action in the direction of Charitable giving and estate planning through encouraging the public to have a Will and leave a legacy through Charitable gifts.

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SOUTH EASTERN ONTARIO

Bequests

A powerful tool

Many of us wish we could do so much more to help Charities that have touched our lives. But our incomes are limited – and most of us must choose carefully when we’re deciding to whom to give and how much to give. Most of us think day-to-day about our monthly income. We use it to pay bills, take trips, buy necessities (and sometimes extravagances) and make Charitable contributions when we can afford it. Money comes in. Money goes out. At the end of the month, we hope we’ve balanced it all.

In this process of bills and payments we rarely think about our assets. Things like our homes, our summer cottages – even our investment portfolios – don’t get the kind of regular attention that our incomes does. That’s why a Will can be such a powerful philanthropic tool.

supporting a cause that you care for. There are lots of reasons people make charitable donations. Some of the top reasons people give to Charity are: • A strong belief in the organization • A strong value for social responsibility • Paying less tax

For many of us, a single bequest to Charity can amount to more than a lifetime of Charitable Giving.

Having a Will is a foundational tool in managing your assets, safeguarding your family and limiting taxation, giving to a worthwhile cause in your Will is good for the soul, and the community.

Leaving a bequest/legacy to a Charity in your Will can be an excellent way of

www.leavealegacyseo.ca • Email: leavealegacyseo@kingston.net Hospice Kingston fosters hope and dignity for people living with life limiting illnesses and coping with grief and loss through compassionate supportive care.

Hospice Care is not about death, it is about life. LEAVE A LEGACY™ You can plan a legacy gift and name Hospice Kingston as a beneficiary in your Will or Insurance Policy. Contact us for more information about this lasting gift.

Make a difference in the lives that follow

36 Barrie Street, Kingston, ON 613-542-5013 • www.hospicekingston.ca

leave a legacy - Southeastern Ontario

If you had to choose to give a portion of your estate to the Government in tax, or to a Charity that helps save lives, (like Trenton Memorial Hospital Foundation)

Who would you choose? 613-392-2540 ext 5403 wwarner@tmhfoundation.com


LEAVE A LEGACY

Our Partners

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Our Elite Partners Alzheimer Society of Belleville-Hastings-Quinte 470 Dundas Street E. Unit 63, Bayview Mall, Belleville, ON K8N 1G1 Laura Hare Email: laura.hare@alzheimerhpe.ca Phone: 613-962-0892 xt 7012 Web: www.alzheimer.ca/bhq

Investors Group - Mike Kramer, CFP 725 Arlington Park Place, Kingston, ON, K7M 7E4 Mike Kramer Phone: 613-545-0300 Email: mike.kramer@investorsgroup.com Web: http://www.investorsgroup.com/en/ mike.kramer/

Cataraqui Region Conservation Foundation 1641 Perth Road P.O. Box 160, Glenburnie, Ontario K0H 1S0 Michael Bell Email: forevergreen.secretary@gmail.com Phone: 613-352-5741 www.cataraquiconservationfoundation.org

Kingston Interval House P.O. Box 21042, Kingston, ON K7L 5P5 Pam Havery Email: ed@kingstonintervalhouse.com volunteer@kingstonintervalhouse.com Phone: 613-546-1833 ext 33 Web: www.kingstonintervalhouse.com

Community Foundation for Kingston & Area 165 Ontario Street, Suite 6 Kingston ON, K7L 2Y6 Tina Bailey Email: tina@cfka.org Phone: 613-546-9696 Web: www.cfka.org

Limestone Learning Foundation Postal Bag 610, 220 Portsmouth Avenue, Kingston, ON K7L 4X4 Leslie Myles Email: director@kingstonpcc.com Phone: 613-544-6925 ext. 210 Web: http://llf.limestone.on.ca/

Foley & Sutherland Insurance and Financial Services Inc. 1471 John Counter Blvd. Kingston, ON K7M 8S8 Ana Sutherland Email: ana.c.sutherland@sunlife.com Phone: 613-545-9660 x 2222 web: www.sunlife.ca/foley.sutherland Freedom 55 100 - 1 Millennium Parkway, Belleville, ON K8N 4Z5 Galen Nuttall Phone: 613-968-6449 ext. 447 Email: Galen.Nuttall@freedom55financial.com Facebook.com/galenf55f • www.eofc.ca Gift Funds Canada 645 Gardiners Rd, Suit 202, Kingston, ON K7M 8K2 Ron Kelly Phone: 1-866-712-5988; 613-634-1159 Email: ron@cgfcf.ca Web: www.charitablegiftfunds.ca Kingston Humane Society 1 Binnington Court, Kingston, ON K7M 8M9 Sharon McGrath Email: fundraiser@kingstonhumanesociety.ca Phone: 613-546-1291 ext 107 Web: www.kingstonhumanesociety.ca Hospice Kingston 36 Barrie Street, Kingston, ON K7L3J7 Natasha Girard – 613-542-5013 ext. 1 Donna Dwyer – 613-542-5013 ext. 8 Email: info@hospicekingston.ca girardn@kgh.kari.net dwyerd@kgh.kari.net Web: www.hospicekingston.ca

Make Dreams A Reality Financial Planning The Woolen Mill, 4 Cataraqui St., Suite 202 Kingston, ON, K7K 1Z7 Betty-Anne Howard Email: bettyanne.howard@ipcc.org Phone: 613-547-1554 Web: www.makingdreamsareality.ca Pathways Foundation 289 Pinnacle Street, Belleville, ON K8N 3B3 Deborah Paus Email: deborahp@pathwaysind.com Phone: 613-962-2541 Web: www.pathwaysind.com PLAN GIV 645 Gardiners Rd, Suite 202, Kingston, ON K7M 8K2 Ron Kelly Email: ron@plangiv.com Phone: 613-389-1323 Web: www.plangiv.com/ PG_Cap_Home.html Queen’s University - Gift planning Dept. of Development Old Medical Building, 50B Arch Street Kingston, ON K7L 3N6 Julia Bryan Email: julia.bryan@queensu.ca Phone: 1-800-267-7837 Web: www.queensu.ca

Quinte Youth For Christ PO Box 233, Belleville, ON K8N 5A2 Colin Leaver Email: colin@qyfc.com Phone: 613-969-0471 Web: www.qyfc.com Kingston Youth for Christ 255 Kingscourt Ave, Kingston, ON K7K 4P9 Ralph Rushton Email: ralph@kyu.ca Phone: 613-546-9540 Web: www.kyu.ca Saint Vincent de Paul Society of Kingston 85 Stephen Street, Kingston, ON K7K 2C5 Judy Glenn Email: Judy@svdpkingston.com Phone: 613-546-3333 Web: www.svdpkingston.com Seniors Association Kingston Region 56 Francis Street, Kingston, ON K7M 1L8 Nicki Long Email: NickiL@seniorskingston.ca Phone: 613-548-7810 ext 224 Web: www.seniorskingston.ca The Prince Edward County Community Care for Seniors Foundation 206 Main Street, Suite 3A, Picton, ON K0K 2T0 Debbie MacDonald Moynes Email: debbie.moynes@communitycare forseniors.org Phone: 613-476-7493 Web: www.communitycareforseniors.org University Hospitals Kingston Foundation 55 Rideau St., Suite 4, Kingston, ON K7K 2Z8 Zoë MacKenzie Email: Zoe.Mackenzie@uhkf.ca Phone: 613-549-6666 ext. 495 Web: www.uhkf.ca Wilkinson & Company LLP 785 Midpark Drive, Suite 201, Kingston, ON K7M 7G3 Jennifer Fisher FCPA, FCA Email: jennifer.fisher@wilkinson.net Phone: 613-634-5581 Web: www.wilkinson.net

Our Standard Partners Alzheimer Society of Kingston, Frontenac, Lennox & Addington Belleville General Hospital Foundation Boys and Girls Clubs of Kingston & Area Museum of Health Care

Scotia Private Client Group Southern Frontenac Community Services Corporation St. Lawrence College Foundation Trenton Memorial Hospital Foundation

Wright Wealth Strategies YMCA Central East Ontario Voima Financial


Do You Remember the Sounds of Summer?

Do people sound like they mumble? to follow a conversation? If so, you may have a hearing loss and it is probably making you frustrated and even tired. The good news is that you don’t have to live with it! Hearing aids are tiny, unnoticeable devices that can restore your enjoyment of social situations. Find out if you have a hearing loss. Call us today to book your FREE, no obligation hearing test and try on a pair of hearing aids!

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Call Limestone Hearing Care Centre today at 613.384.4400

Save up to $1000 off a pair of hearing aids* Special Offer:

Do not miss this opportunity to save up to $1000* off of a pair of premium digital hearing aids or up to $500* off of a single aid. Discounts are also available on advanced digital hearing aids*.

We offer a 60 day trial period and a 3 year warranty*. Call today to book an appointment. You could be hearing better in just a few weeks! Offer expires June 30th, 2010. *Select hearing aids. Details in clinic.

No long waiting lists. Latest technology. Most advanced stylish options. No Obligation:

We make it easy for you. Simply make an appointment for a free hearing test and you can try on the hearing aids. There is no obligation to purchase and no cost for the appointment.

Amazing Staff:

Sherry Whitehorne, our full-time Registered Audiologist, is also the owner. She has over 15 years experience and ensures personal attention to every patient.

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2015-04-06 7:59 AM


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