More Information about Georgia Insurance Agents Alliance Membership at www.FYIExpress.com
EXPRESS “What You Don’t Know Can’t Help You!” … Eddie K. Emmett, Editor / Publisher
If it’s free … It’s for me! In This Edition IF IT’S FREE … IT’S FOR ME!............ 1 INSURANCE EXPO 2014 AGENDA .... 3 IS CUSTOMER SERVICE GETTING WORSE?........................................ 6 CYBER LIABILITY, YOUR AGENCY & YOUR CLIENTS ............................... 8 WHAT TO DO WHEN A PRODUCER DEPARTS - WITH YOUR ACCOUNTS ................................................... 10 FREE CAN BE A GREAT CUSTOMER SERVICE STRATEGY ..................... 26 HOW TO TAKE ELECTRONIC SIGNATURES ................................ 35 HOW TO ACCEPT CREDIT CARDS, DEBIT CARDS AND ELECTRONIC CHECKS AT NO COST TO YOUR AGENCY....................................... 38
“If it’s free … It’s for me!” is the phrase I teach all attendees to my seminars on Internet Marketing & Social Media. It’s also very apropos when speaking of Insurance Expo 2014. For example: Thursday afternoon from 1:00 p.m. to 3:00 p.m. you can be brought up to date on all things going on at the GA DOI. Your teachers are Commissioner Ralph Hudgens and his staff. You may earn 3 hours CE and attend the Trade Show for FREE! Then make plans to hang out at the Aggressive Insurance Poolside Party starting at 6:00 p.m. Free Food, Free Drinks, Free Music. You might want to take advantage of the Sonesta room rate of only th $94.00 before the June 24 cutoff. Friday afternoon from 1:00 p.m. – 3:00 p.m. explores “The Next Big Deal” Listen ... that noise you hear is opportunity knocking! Did you get in on the Obamacare Confusion" Some agents made over $100K. What's the next Big Deal"?
FYI Express
50 Years of Bonding with Agencies
Insurance House, Southern Insurance Underwriters and Strickland General Agency are celebrating a combined 150 Years of Bonding with the Insurance Industry. In honor of their Golden Anniversary, IE2014 is giving away 3 hours CE (150 minutes) to all attendees.
Immigration Reform comes to mind. Cyber Liability is another. eSignatures is definitely on the list. Attend this seminar then complete your active participation by visiting each of the Exhibitors in the Trade Fair from 3:00 - 6:00 p.m. to earn 3 hours Association CE
This CE is free to everyone but you must register online at http://www.fyiexpress.com/agents-csrs.html since seating is limited to the first 240 registrations.
Page 1
June 2014
Continued on page 2