Timeline • Application Launch: 08/02/2019 • Application deadline: 09/03/2019 • Interviews:10/03/2019 • Announcement: 13/03/2019
• Please send your application in PDF format to kodjo.degboe3@aiesec.net • The application must have max 5 pages
Contact list MCVP
Name
Phone
OGX
Kodjo Gaga Degboe
Kodjo.degboe3@aiesec.net
(+237) 695776527
TM
Vanessa Ofakem
vanessa.ofakem@aiesec.net (+237) 690155310
Stucture MCVP OGX NST Content creator
NST Customer Experience Manager
NST IR Coodinator
NST Content creator & Campaign manager
Key Requirements
• Creation of Marketing materials (Images and Interactive content) to support hard selling and engaging messages for Global Volunteer, Global Talent and Global Entrepreneur • Creation of materials for Physical and Digital marketing and direct selling materials • Create/Manage social media channels (Facebook, Twiter, Instagram, Youtube, LinkedIn, Whatsapp) • Create/Manage Online campaigns • Responsible to publish content on time according to the content calendar of each campaign; track and analyze the impact of the content published on Social media (reach, views, reactions, shares, comments, etc.).
MoS
-Social media management -Graphic design/Video editing/Writing skills -Knowledge of the AIESEC Brand -Creative thinking/Innovative -Knowledge of Social media Analytics -Social media management background -Good level in English
# Of materials created on time # of customers attracted through the social media channels and blog by frequency of posts # Of campaigns created % Of campaign implementation on social media # and % growth of page likes and content interaction # of daily posts on social media pages
NST Customer Experience Manager -Responsible for creating and managing quality experiences for Customers. -Responsible for OPS delivery training -Responsible to manage, track and assist EPs through the Customer Flow - Provides support, feedback and improvements on the LC-EP Management - Work with country directors/responsible to source for accommodation for EPs (proper logistic management) - Work directly with the MCVP B2C in filling ICB audit and other ICB activities. - Work with National matching and IR coordinator to match Eps to Opportunities
Key Requirements -Knowledge of the AIESEC Brand -Creative thinking/Innovative -Good level in English - Good communication and interpersonal skills -Knowledge of AIESEC Customer Flow -Knowledge of GetResponse
MoS % Of customer flow implementation Improvement #NPS score # Of OPS training delivered # Of process time from applied to approved
NST Matching & IR Coordinator -Responsible for Matching process and international partnerships. -Monitoring AIESEC in Cameroon’s oGX realization on EXPA to ensure realization requirements are met -Promoting Cameroonian EP profiles in the AIESEC Network -Working with Customer Experience Manager in Lead Nurturing MoS # Of EPs matched # Of opportunities sent to EPs #Of partnerships created # Of process time from applied to approved
Key Requirements -Experience in OGX -Understanding of the Customer Flow - Knowledge of EXPA and OGX process -Good level in English - Good communication and interpersonal skills -Knowledge of GetResponse
GENERAL QUESTIONS Name Date of Brith E-mail Local Entity Your current role The role you are applying for
1-Why are you applying for the position of NST 1819 of AIESEC Cameroon? 2-Please list 2 weaknesses and 2 strengths of AIESEC in Cameroon
Photo
NST Content creator & Campaign manager 1-Provide 3 different examples of attractive content for each product (OGV, OGE and OGT)you think captures the right target. 2- Create the outline for a social media campaign for OGV, OGT and OGE. It should include key messages, timeline, type of used media and objectives
NST Customer experience manager
1-How will you improve the experience delivery the NPS of OGX? 2-How are you going to ensure 100% Customer flow implementation?
NST Matching & IR Coordinator 1-Please state 5 entities for each product ( OGV, OGE, OGT) that AIESEC Cameroon could partner with to grow in outgoing exchanges. 2-Give a list of countries with free visa for Cameoonians. How can you capitalize on this?