Retailer seminars

The following educational programming is hosted by retailers for retailers. Each seminar was selected by the GAMA Retail Division with the goal of providing the highest quality information and support for our members.

Selling More: Overcoming Objections by Flipping the Script

John Stephens

Monday, 5pm-6pm in Naples 2

Wednesday, 11am-12pm in Naples 2

We all know product knowledge matters, but once you have all that product knowledge, how do you put it into practice? Join John as he talks to you about hiring a sales staff, training a sales staff, and overcoming objections. We’ll cover the entire sales process, from turning on your open sign to enjoying your new bank balance.

Small Town Survival and Sustainability

Dee Connell

Monday, 5pm-6pm in Naples 1

Wednesday, 11am-12pm in Naples 1

Strategies for community engagement, merchandise, sales techniques, and relationship building.

The Top 5 Things You Didn’t Know You Need Panel

Monday, 5pm-6pm in Naples 4 & 5

Tuesday, 9am-10am in Naples 4 & 5

Where the heck do you get the things? Bags, wheelie carts, and the odds and ends that make a store function better day in and day out that you may not have thought of before.

Traversing the Gauntlet of New Releases

Kylie Prymus

Monday, 11am-12pm in Naples 2

Many retailers take a shotgun approach to ordering new products, overbuying in the hopes that something sticks. This seminar will give you strategies to successfully predict what will sell in YOUR store and minimize the misses that end up on your clearance rack.

Vending at Local Conventions

Michael Caffrey

Monday, 3pm-4pm in Naples 2

Tuesday, 10am-11am in Naples 2

An introduction to inventory diversification, logistics, and hard goods to start vending outside your store (mixed shows, not just TCGs)

Vinyl Cutting and More: A Creative Tool for Your Toolbox

Dawn Studebaker

Wednesday, 10am-11am in Naples 1

Vinyl cutters of all kinds are readily available at an affordable price. We’ll talk about how they can be used in your store in ways from sign designs to products you can sell. We’ll have a Cricut brand cutter available and will walk through projects, step by step.