albany The
Learning and Conference Centre
We deliver a series of first-rate IT courses in partnership with Indicia Training, leaders in the field
Training Programme October 2013 - May 2014
You can save up to half the cost on our training, through Flexible Training Opportunities.
www.gcvs.org.uk
Flexible Training Opportunities can help your training budget go further. Up to £5000 towards your organisation’s training costs!
GCVS has teamed up with Skills Development Scotland to help you to access potential training rebates through Flexible Training Opportunities.
They will refund 50% of the cost of up to 10 training courses – at up to £500 per course.
So, for example, if your training costs £600, Skills Development Scotland will refund £300. If it costs £1200, they will refund up to £600. Any Scottish company with fewer than 100 employees can apply. Beneficiaries can include volunteers with your organisation.
The most important criteria for a positive decision is that you can make a business case for your training.
How do you apply for this funding for the training in this brochure? We have negotiated to make it as hassle-free as possible:
1. Simply look for the Skills Development Scotland logo against the course descriptors in this brochure. It looks like this: 2. If the logo is present, then the course will be considered under the Flexible Training Opportunities scheme.
3. Apply to Skills Development Scotland, stating the training you or your staff wish to undertake. They will take you through the information they need, and have a decision within five days.
Further information together with an application form can be found under Flexible Training Opportunities at: www.skillsdevelopmentscotland.co.uk
4. If you would like advice before applying, please contact John Lindsay at Skills Development Scotland. Tel: 0800 783 6000 or 0141 842 3596 Email: John.Lindsay@sds.co.uk
5. If your attendance at the training course is dependent upon getting this funding, we will be happy to hold you a provisional spot on the training course. Just be sure to confirm your attendance with us after you receive your funding.
Note that Flexible Training Opportunities is in place for the rest of this financial year. We will update GCVS calendar holders on the situation for the 2014/15 financial year a soon as possible. If you are booking in advance for a course running after 31st March 2014, we shall be happy to hold you a provisional place until the situatiion with Flexible Training Opportunities is clear.
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Health & Safety REHIS Elementary Food Hygiene
Click here to book places. Please state the course name and the date you wish to attend
RUNS TWICE Monday 4th November 2013 Friday 7th February 2014 (9:30am – 4:30pm)
The REHIS Elementary Food Hygiene Certificate is a practical course designed to give individuals a basic knowledge and understanding of the causes of food poisoning, measures for prevention and the legal aspects of food hygiene in Scotland. The course covers: • Introduction to Food Hygiene • Bacteria • Food Poisoning and its Prevention • Personal Hygiene • The Working Environment • Cleaning Practices • Pest Control • Food Safety Legislation Trainer: Jamie Farquharson, GCVS
COSTS: £60 M, £70 NM
Click here to book places.
Half-day course - RUNS THREE TIMES Monday 4th November 2013 Monday 17th February 2014 An essential course aimed at people who have to consider risks not only to themselves Monday 12th May 2014 but to others as part of their work. At the end of the course you will be able to identify, minimise (9:30am – 1:00pm) and record risks in the workplace.
Risk assessment
Please state the course name and the date you wish to attend
Trainer: GCVS Consultant Trainer Jacqui Tough
COSTS:£65 M, £85 NM
RUNS THREE TIMES Monday 18th November 2013 Monday 24th February 2014 Monday 19th May 2014 A one-day course certified by the Royal Environmental Health Institute of Scotland (9:30am – 4:30pm) providing basic health and safety awareness for all levels of staff. This nationally recognised certificate requires successful completion of a short multiple-choice examination at the end of the course. Individual participants are welcome as are block-bookings from organisations who wish to utilise the course as part of an induction programme.
REHIS Elementary Certificate in Health & Safety
Trainer: GCVS Consultant Trainer Jacqui Tough
STA Emergency First Aid at Work
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COSTS: £80 M, £100 NM
Click here to book places. Please state the course name and the date you wish to attend
RUNS TWICE Thursday 5th December 2013 Wednesday 2nd April 2014 (9:30am – 4:30pm)
A six hour course providing knowledge on how to act as an appointed person to take charge of the first aid arrangements, including looking after first aid equipment and facilities and calling the Emergency Services when required. Approve by HSE as a first aider qualification. Course includes a short examination by the tutor
Trainer: Consultant trainer Bryan Riddell, MSTA
Moving and Handling of People
COSTS: £95 M, £115 NM
Costs include manuals from the STA, and a small practical resource pack of a triangular bandage, disposable gloves, plasters etc
Click here to book places. Please state the course name and the date you wish to attend
RUNS TWICE Thursday 21st November 2013 Tuesday 25th March 2014 (9:30am – 13:00pm)
This course is designed to make the participant aware of the need to observe good practise when moving people within the workplace. The session is divided in to two halves; in the morning delegates concentrate on theory behind moving and handling, the legislation and the principles of good moving and handling techniques. The afternoon session focuses on practical training, using hoist, stand aid, sliding sheets, etc. Content includes: Introduction to safer moving and handling; Health and safety legislation; Structure of the spine and spinal awareness; Common musculo-skeletal injuries; Risk assessment; The principles of good moving and handling techniques; Practical session; Hoist and sling work (where required); Bed work (where required). Trainer: Respite Now
COSTS: £95 M, £115 NM
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Social Care Training
Essential training for home care workers and personal assistants
Gain the knowledge and skills to identify and address the day-to-day needs of service users.
Self-Directed Support is an important piece of legislation which gives service users more choice in developing the right care package for them. Our new Social Care training programme lets Personal Assistants and Home Support Workers gain the essential skills to enhance the care package the service user has purchased.
Save on costs
These one-day courses are offered at £132 each. However, if you book all five courses we will charge you only £550 - a saving of £110.
Food hygiene and risk assessment
Wednesday 12th February (9:30am – 4:30pm)
Delivered by Jamie Farquharson, GCVS Chef and REHIS Advanced Food Hygiene Diploma
Food hygiene is an especially important element when you are caring for vulnerable people. This one-day session will equip you with the knowledge you need. Morning: gain an understanding of food hygiene best practice, and learn to minimise the risk of infection from bacteria such e coli. Afternoon - learn to assess and minimise risk within a social care environment using the Health & Safety Executive’s Five Steps to Risk Assessment Click here to book places. COSTS: £132 per delegate, or £550 for the package of all five Social Care training days (save £110)
Please state the course name and the date you wish to attend
Manual handling in social care
Tuesday 18th February 2014 (9:30am – 4:30pm)
Delivered by GCVS Consultant Trainer Pauline Carrol
Care providers need to balance the needs, safety and rights of the people, and to respect their autonomy, privacy and dignity. At the same time, they need to know that handling their patient is doing no long-term harm either to the patient or to themselves. Click here to book places. Please state the course name and the date you wish to attend
Learn manual handling techniques, how to avoid risks and injuries, the importance of preparing the environment and how to use moving and handling equipment.
COSTS: £132 per delegate, or £550 for the package of all five Social Care training days (save £110)
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Medication Awareness
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Wednesday 12th March 2014 (9:30am – 4:30pm)
Delivered by GCVS Trainer Ruth Farquharson
Learn the basic principles of safe medication administration and gain the knowledge to support the use of medication in a health and social care setting. We provide information on the different types, and classifications of medication and guidance on safe storage and disposal. Learn also about safe administration, how administration of medication should be recorded and what the adverse reactions to medication could be.
COSTS: £132 per delegate, or £550 for the package of all five Social Care training days (save £110)
Emergency First Aid
Click here to book places. Please state the course name and the date you wish to attend
Thursday 27th February (9:30am – 4:30pm)
Delivered by GCVS Trainer Ruth Farquharson Attendees will gain the essential skills required to recognise emergency first aid situations, perform basic first aid procedures to determine the level of consciousness, carry out the basic life support that can prevent loss of life, and arrange help for a service user. Also gain an understanding of the importance of how and when to activate the emergency services.
COSTS: £132 per delegate, or £550 for the package of all five Social Care training days (save £110)
Handling challenging behaviour in social care Wednesday 19th March 2014 (9:30am – 4:30pm)
Delivered by GCVS Trainer Ruth Farquharson
Dealing with challenging behaviour can be one of the hardest tasks for workers in the health and social care sectors. A wide variety of behaviour can significantly affect the quality of the lives of those involved. Learn and understand the reasons a person may display challenging behaviour, and how you can manage and prevent the escalation of challenging situations. Understand the contexts in which Click here to book places. such behaviour occurs, the causes and effects of challenging behaviour, and the Please state the course name and range of methods that can be used to deal with it. Understand the professional the date you wish to attend codes of practice and legislation covering particular situations, and learn to recognise triggers to challenging behaviour, and some appropriate methods of intervention.
COSTS: £132 per delegate, or £550 for the package of all five Social Care training days (save £110)
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Skills for a better you
Personal Effectiveness
Click here to book places. Please state the course name and the date you wish to attend
RUNS THREE TIMES Tuesday 19th November 2013 Wednesday 15th January 2014 Monday 28th April 2014 Speak out and express your views with confidence (9:30am – 4:30pm) An interactive course designed to help people handle others in a confident and assertive manner. Learn how to put their views across without being aggressive or offensive and how to respect their rights and those of others. Skills FTO Development COSTS: £132M, £185NM Trainer: Consultant trainer Angela Gribben Eligible
Assertiveness and confidence building
Scotland
Click here to book places.
Be Your Best Self!
RUNS TWICE: Monday 2nd December 2013 Friday 14th March 2014 (9:30am – 4:30pm)
Please state the course name and the date you wish to attend
Practical tools and techniques for successful living
Learn how to focus on what you want to achieve, manage your stress, and find the energy and steadfastness to keep on going through challenging and difficult times. This is a fast moving interactive course that leaves you feeling refreshed and brimming with ideas for making the most of your life, skills, talents and opportunities. Skills Development Scotland
Trainer: Consultant trainer Angela Gribben
FTO Eligible
RUNS THREE TIMES Friday 13th December 2013 Thursday 13th February 2014 Friday 16th May 2014 (9:30am – 4:30pm)
Click here to book places.
Report writing
COSTS: £132M, £185NM
Please state the course name and the date you wish to attend
Approach report writing as a challenge rather than a chore
Develop skills and techniques to produce clear, readable reports. The course focuses in gaining clarity, getting organised and getting going. Explore lots of techniques to help overcome writers block. Skills Development Scotland
Trainer: Consultant trainer Angela Gribben
FTO Eligible
RUNS THREE TIMES: Friday 6th December 2013 Wednesday 26th February 2014 Wednesday 28th May 2014
Click here to book places.
Presentation Skills
COSTS: £132M, £185NM
Please state the course name and the date you wish to attend
Learn how to plan, prepare and deliver a formal presentation
A one day course that is essential for anyone who has to make formal presentations as part of their work and will have particular appeal to participants presenting to funders through competitive processes. Trainer: Consultant trainer Angela Gribben
Skills Development Scotland
FTO Eligible
COSTS: £132M, £185NM
Click here to book places.
RUNS THREE TIMES Wednesday 29th January 2014 Minute taking Tuesday 25th March 2014 Wednesday 21st May 2014 (9:30am – 12:30pm) Develop your skills in recording minutes accurately and effectively Suitable for anyone who has to record details of meetings, this course will be very practical and you should bring meeting notes or minutes that you have already drafted, for reviewing and redrafting during the course. Skills Development Scotland
Trainer: Bridgid Corr, GCVS 6
FTO Eligible
Please state the course name and the date you wish to attend
COSTS: £132 M, £185 NM
Click here to book places.
RUNS THREE TIMES Tuesday 5th November 2013 Handling difficult situations Monday 10th March 2014 Monday 12th May 2014 Gain perspective, skills and confidence handling difficult situations at work (9:30am – 4:30pm) This is a general course intended for people who work with others to address issues that commonly arise in teams, with bosses and colleagues. The course provides an opportunity for personal reflection and bespoke action planning. To be sure that this course will meet your needs we will send you a pre-course questionnaire before your place on the course is confirmed. Please state the course name and the date you wish to attend
Trainer: Consultant trainer Angela Gribben
Skills Development Scotland
FTO Eligible
COSTS: £132 M, £185 NM
RUNS THREE TIMES Friday 17th January 2014 Please state the course name and Time management Tuesday 11th March 2014 the date you wish to attend Wednesday 14th May 2014 (9:30am – 4:30pm) Identify strategies to improve your own time management This course explores the techniques used to assess and improve the use of time in the workplace. It will enable an appreciation of the importance of time management for individuals and teams.
Click here to book places.
Skills Development Scotland
FTO Eligible
COSTS: £132 M, £185 NM
Trainer: Bridgid Corr, GCVS
Customer Care
Click here to book places. Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
RUNS THREE TIMES Monday 25th November 2013 Monday 3rd February 2014 Tuesday 22nd April 2014 (9:30am – 4:30pm)
Customer service is important to all organisations. In this course we look at the interpersonal skills required to support a positive customer focussed ethos. We recognise that customers may be under pressure and not always clear in their communication. We look at strategies to deal with these situations. This course is for people who deal with customers both face-to-face and on the telephone. We look at: • First Impressions and professionalism • Good and bad customer service •Listening skills • Getting clear, checking out and saying what you can do •Defusing situations •Handling a complaint • the LAST strategy The course is fast moving using a number of interactive exercises to emphasis the learning points.
Trainer: Consultant trainer Angela Gribben
COSTS: £132 M, £185 NM
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Social Media
Social media has changed the way people communicate - giving third sector organisations an amazing opportunity to truly engage supporters, reach new audiences, influence key decision makers, build new partnerships and even raise some money in the process. Click here to book places.
Skills Development Scotland
FTO Eligible
RUNS THREE TIMES: Wednesday 13th November 2013 Wednesday 26th February 2014 Wednesday 7th May 2014 (9:30am – 4:30pm) Learn how to make social media work for your organisation Our one-day social media basics workshop cuts through all the hype and jargon, giving you hands-on experience in areas including using Twitter and Facebook, blogging, video for the web, podcasts and more. We’ll show you how to develop a simple social media strategy, making it part of your fundraising and communications mix, and how you can measure your success.
Social Media Basics
Please state the course name and the date you wish to attend
Trainer: Ross McCulloch, Third Sector Lab
Video for the web
COSTS: £132 M, £185 NM
Click here to book places.
Skills Development Scotland
Please state the course name and the date you wish to attend
RUNS THREE TIMES: Tuesday 10th December 2013 Tuesday 11th March 2014 Thursday 29th May 2014 (9:30am – 4:30pm)
FTO Eligible
Learn how to plan, shoot, edit and upload video online
Video can be a powerful tool for third sector organisations to bring their work to life. This ‘hands-on’ workshop will provide you with a working knowledge of storyboarding, planning a shoot, using audio and video equipment, interview techniques, editing your content, how to upload your videos to the major platforms, such as Youtube and Vimeo, and simple ways to attract more viewers.
Trainer: Erin Maguire, Third Sector Lab
COSTS: £132 M, £185 NM
RUNS THREE TIMES: Thursday 5th December 2013 Tuesday 11th February 2014 Tuesday 22nd April 2014 Get ‘hands on’ with two key social media channels – Twitter and Facebook (9:30am – 4:30pm) Learn what Twitter is all about and why your organisation should be using it. We’ll help you set-up and optimise your Twitter profile, show you how to find and follow key influencers, cut through the jargon, reveal some of the key twitter tools and show you how to measure your impact online. We’ll give you the skills and knowledge needed to utilise Facebook as a key marketing and user-engagement tool for your organisation. We’ll show you how to set-up and optimise your organisation’s Facebook page, find and follow other organisations in your sector.
Using Twitter and Facebook for your organisation
Trainer: Erin Maguire, Third Sector Lab
Writing for the web
Skills Development Scotland
FTO Eligible
Click here to book places.COSTS: £132 M, £185 NM Please state the course name and the date you wish to attend
Click here to book places. Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
RUNS THREE TIMES Wednesday 27th November 2013 Wednesday 29th January 2014 Thursday 3rd April 2014 (9:30am – 4:30pm)
Create powerful, engaging website content, blog posts and e-newsletters
The ability to write and re-purpose content for the web is an important skill which third sector organisations simply cannot ignore. Our hands-on workshop will explore effective web writing styles, help you create a content schedule, look at online tools you can use to blog, and introduce simple search engine optimisation (SEO) techniques. . Trainer: Ross McCulloch, Third Sector Lab
COSTS: £132 M, £185 NM
RUNS TWICE: Friday 17th January 2014 Thursday 17th April 2014 Gain the skills to understand and report online marketing and website performance (9:30am – 4:30pm) Knowing your bounce from your page view is just the start, but what exactly does the dip or spike in traffic mean? This workshop will look at the implementation, tracking and the making sense of Google Analytics. Reporting on stats is only half the job, explaining what's going on is where it's at! Click here to book places.
Measuring and Interpreting Google Analytics
Trainer: Conrad Rossouw, Third Sector Lab 8
Skills Development Scotland
Please state the course name and the date you wish to attend
FTO Eligible
COSTS: £132 M, £185 NM
Management and leadership New to managing
Click here to book places. Please state the course name and the date you wish to attend
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Develop your leadership skills - or get better at the nitty-gritty duties of management
Skills Development Scotland
RUNS THREE TIMES Tuesday 12th November 2013 Monday 3rd February 2014 Tuesday 13th May 2014 (9:30am – 4:30pm)
FTO Eligible
Speak out and express your views with confidence
This course will help new managers and supervisors understand their role as first line managers, introduce a number of key functions and tasks of first line managers, explore basic skills required, consider participant’s management styles and attitudes to management and allow them to begin planning for their own ongoing development needs. COSTS:£155 M, £205 NM
Trainer: Consultant trainer Joette Thomas
Joette is really knowledgeable and her presentation skills are excellent. The pace and content were just right. Managing challenging situations
Skills Development Scotland
FTO Eligible
Click here to book places. Please state the course name and the date you wish to attend
Designed for managers, supervisors and team leaders
RUNS THREE TIMES Thursday 7th November 2013 Friday 14th February 2014 Monday 19th May 2014 (9:30am – 4:30pm)
An interactive course that aims to develop the skills required to manage the challenges of people management. Typically, we look at strategies for managing the person who under-performs; managing emotions in highly-charged situations; giving feedback and direction; managing conflict in teams and asserting the right to manage with confidence.
COSTS: £132 M, £185 NM
Trainer: Consultant trainer Angela Gribben
Supporting and supervising staff
Click here to book places. Please state the course name and the date you wish to attend Skills Development Scotland
FTO Eligible
RUNS THREE Thursday 6th February 2014 Thursday 3rd April 2014 Wednesday 28th May 2014 (9:30am – 4:30pm)
This one day course is for anyone who is (or will be) responsible for managing staff. The training will particularly apply to Project Managers, Senior Workers, Development Workers, Project Officers, Team Leaders who are leading teams and setting up projects. The course is also particularly suitable for management committee members who are overseeing small organisations. This course is invaluable – and gave me the bread and butter skills to start as a supervisor.
In the course, we: consider the meaning, purpose and function of supervision and support: examine different models for supervision: aim to understand the contribution to good practice of supervision contracts and what these might contain. aim to understand links between supervision and appraisal meetings and practice: aim to understand the importance of good communications skills: learn to identify possible causes of poor performance and deal with problems that may arise in supervision; practice the essential skills needed by supervisors.
Trainer: Linden Stables, GCVS
COSTS: £132 M, £185 NM
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Passionate Pitching!
Click here to book places. Please state the course name and the date you wish to attend
Skills Development Scotland
A TWO-DAY COURSE Tuesday 14th January 2014 and Tuesday 28th January 2014 (9:30am – 4:30pm)
FTO Eligible
Do you find it difficult to get your organisation’s message across? This two-day course will help you to improve how you and your team communicate the purpose, values and activities of your organisation to others. It is about marketing but it is not about ‘spin’. Instead it looks at how you can convey the truth about the impact of your organisation in a way that your funders, your partners and your clients or potential clients, can hear and appreciate.
The course will draw on marketing and communications theory and practice as well as demonstration tools that you will be able to take back into your workplace. Central to the course will be a Brand Definition and Brand DNA process, through which we explore and define your organisation’s origins, ethos, credentials and approach, exploring what differentiates you from the rest.
This engaging and enlightening process moves away from the grey, jargon-fuelled language of strategies to explore the essential heart and soul of your organisation. The course is aimed at Chief Executives, Project Managers and Marketing / Communications Managers. • Participants will practice their specific pitch • Participants will improve their ability to articulate the what they do in ways that inspire passion. • Participants will learn skills in audience analysis & relationship prioritisation. • Participants will each create a brand DNA.
The course is co-led by and Duncan Wallace of Animate Consulting and Charllotte Halliday of Nobel Ox. Animate provide leadership development, coaching and consultancy with all sorts of passionate organisations on how to express and act on their values. Nobel Ox has over twenty years marketing experience, encompassing the commercial and non-commercial world. Noble Ox enjoys helping people who aim to enhance the quality of life. trainers: Consultant Trainers Duncan Wallace and Charllotte Halliday
COSTS: £264 M, £370 NM
A TWO-DAY COURSE Tuesday 6th May 2014 and Wednesday 7th May 2014 (9:30am – 4:30pm)
Managing culture and building resilience
This two-day course will enable leaders and managers to take a step back and look at their organisation with fresh eyes - so that they can develop a resilient organisation. Almost all organisations and teams now need to do things differently in response to the sluggish economic situation. A key to thriving in this situation is to work explicitly on the culture and to build bounce back ability.
The course draws upon theories about organizational culture, how organisations change and provides practical tools for managers to use for building resilience in as leaders, with their teams and in the organisation. The two day course will be followed up with an individual coaching session for each participant. Learning objectives: 1. To enable managers to explore the wider map of organisational culture and change 2. To explore how managers can create an environment that enables people to flourish 3. To give managers ways of working with resilience with their teams and organisation as a whole.
At the end of the course everyone will leave with a plan for impacting on their culture and building resilience.
Ideally please consider having a pair of senior staff from your organisation as this will maximise the ability to integrate the learning. Click here to book places. Please state the course name and the date you wish to attend
Skills Development Scotland
trainers: Joette Thomas & Duncan Wallace of Animate Consulting
FTO Eligible
COSTS: £264 M, £370 NM
Great training course, a good combination of theory and practice. The trainers knew the subject and stimulated good discussion.
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What’s new in employment law?
HALF-DAY Wednesday 12 March 2014 (9:30am – 12:30pm)
Click here to book places. Please state the course name and the date you wish to attend
Keep up to date with employee rights and employer responsibilities
Due to the breadth and frequency of changes, it can be difficult to keep up to date with employee rights and employers’ responsibilities is important. This half day session, aimed at managers and Board members, will cover recent and forthcoming changes to employment law coming through legislation and case law decisions.
Trainer: Linden Stables, GCVS
Skills Development Scotland
Disciplinary Investigations
FTO Eligible
COSTS: £70 M, £90 NM
Click here to book places.
HALF-DAY Monday 17 March 2014 (1:30pm – 4:30pm)
Please state the course name and the date you wish to attend
Planning and implementing disciplinary investigations
Gathering all the facts is vital before taking any disciplinary action. The ACAS Code of Practice requires it, and employment tribunals have ruled many dismissals to be unfair because the employer failed to carry out a fair and proper investigation. This half day session is aimed at managers or employers who may be required to carry out disciplinary investigations. FTO Eligible
COSTS: £70 M, £90 NM
Restructuring, redundancy and changing contracts
Thursday 24th Apr 2014 (9:30am – 4:30pm)
Skills Development Scotland
Trainer: Linden Stables, GCVS
Understanding the law and best practice in this area
Change has become a way of life for many organisations - whether it’s about taking on new contracts, responding to funding cuts, or simply trying to improve effectiveness. This full day session is aimed at Managers, CEOs and Board members. Participants will gain a clearer understanding of the issues involved and increased confidence in planning for changes that affect staff. .
Trainer: Linden Stables, GCVS
Skills Development Scotland
FTO Eligible
Managing sickness absence
Click here to book places.
Skills Development Scotland
Frustrated by sickness absence levels?
COSTS: £132 M, £185 NM
Please state the course name and the date you wish to attend
FTO Eligible
RUNS TWICE Thursday 20th February 2014 Tuesday 29th April 2014 (9:30am – 4:30pm)
Gain a structured approach to dealing with long term and persistent short term absences, based on good practice and legal considerations. This session is aimed at line managers / supervisors and committee members with a staffing remit.
Click here to book places.
Trainer: Linden Stables, GCVS
Please state the course name and the date you wish to attend
Dealing with bullying and harassment in the workplace
COSTS: £132 M, £185 NM
Tuesday 13th May 2014 (9:30am – 4:30pm)
Bullying and harassment at work can encompass a wide range of behaviours, such as the spreading malicious rumours, unfair treatment, picking on someone or undermining them - or simply denying them training or promotion opportunities. Such acts can be harrowing for the people involved, can disrupt an entire team or workplace, and end up in expensive and time consuming claims against the organisation.
This course looks at what the legislation says and how to apply best practice in the workplace. We also look at simple tips and procedures that you can use in order to promote a fairer, safer and more harmonious environment. Trainer: Linden Stables, GCVS
Skills Development Scotland
FTO Eligible
Click here to book places. Please state the course name and the date you wish to attend
COSTS: £132 M, £185 NM 11
Managing people
Skills Development Scotland
A FIVE DAY COURSE
FTO Eligible
Your opportunity to take part in our acclaimed, ILM-endorsed, Managing People course, covering the main aspects of people-management
From the essentials of employment law to key interpersonal skills, this five day course explores the main aspects of managing people. Participation on this course is a must for the manager who wants to get the best from their team. Delegates will receive the Institute of Leadership and Management certificate. Over five days you will explore the main aspects of managing people, from the essentials of employment law to key interpersonal skills. Participation on this course is a must for the manager who wants to get the best from their team.
First run Thursday 16th January 2014 Friday 17th January 2014 Thursday 30th January 2014 Friday 31st January 2014 Friday 14 February 2014 Second run Thursday 8th May 2014 Friday 9th May 2014 Wednesday 21st May 2014 Thursday 22nd May 2014 Wednesday 4th June 2014
Click here to book places.
Feel more confident and empowered in managing staff. Please state the course name and the date you wish to attend Improve your working environment and your employee relations. Create a positive working environment. Get the right person through fair, lawful and accountable selection processes. Look at performance management and review your own procedures and skills. Learn to manage people effectively and to help staff achieve their objectives. Examine different problem scenarios, and gain the confidence to deal with them. Explore the implementation of learning within a team.
ILM endorsed training
The course is endorsed through the Institute of Leadership and Management (ILM) and delegates will receive the Institute of Leadership and Management certificate.
Trainer: Linden Stables, GCVS COSTS (five days): £950 M, £1150 NM
Save on costs!
Skills Development Scotland
FTO Eligible
The five days of ILM-endorsed training is delivered at £950 for our member organisations and £1150 for non GCVS members.
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This is typically less than half the cost of similar training from private organisations. AND, this training is eligible for a Flexible Training Opportunities grant of up to half its cost!
Introduction to Project Management
Skills Development Scotland
FTO Eligible
Find the best methods to plan, organise and control projects
RUNS THREE TIMES Tuesday 29th October 2014 Friday 10th January 2014 Monday 28th April 2014 (9:30am – 4:30pm)
Project management is one of the best methods of managing an organisation in today’s environment of short term funding regimes. Used properly it maximises the organisation’s effectiveness using a complex mix of hard and soft management skills. This course will investigate the best method of planning, organising and controlling your project(s) and equip you with the necessary tools to manage effectively. Click here to book places. Trainer: Training Consultant Steve Brown
Please state the course name and the date you wish to attend
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COSTS £155 M, £205 NM
RUNS THREE TIMES Friday 15th November 2013 Developing your Project Management skills Friday 21st February 2014 Wednesday 7th May 2014 A follow up to the popular ‘Introduction to Project Management’ (9:30am – 4:30pm) You may know what needs to happen, but how can you retain control and maintain authority for your projects? The day will include tips and techniques for mitigating the impact when things don't go to plan. You'll explore how to manage stakeholder relationships and expectations and learn how to develop a Critical Plan Analysis. Trainer: Training Consultant Steve Brown Skills Development Scotland
FTO Eligible
Click here to book places. Please state the course name and the date you wish to attend
COSTS:£155 M, £205 NM
“I have absolute confidence that I can tackle any project management issue thrown at me thanks to Steve! Click here to book places. Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
A five day course facilitated by organisational development experts
A FIVE DAY COURSE: Wednesday 15th January 2014 Thursday 16th January 2014 Wednesday 19th February 2014 Thursday 20th February 2014 Wednesday 2nd April 2014 (9:30am – 4:30pm)
Developing your organisation is a constant process, and especially important when the economy is stagnating. This programme provides you with expertly-facilitated time out to learn about organisational development.
We use a variety of learning tools, processes and organisational change theories in a series of modules and coaching sessions. And crucially, over the duration of the learning programme, you will actually work upon an organisational development initiative that is tailored to your own organisation’s needs. By learning together with other organisations on the programme you will broaden your applied working knowledge about how change happens, as well as creating a network of peers who are sharing the challenge. The programme takes five days, spread over three months. We start with a two-day module, followed by individual coaching sessions, then another two-day module, more coaching and a final review day. To get the best from this programme, we encourage organisations to send two participants at management / development worker level who can work together in implementing the planned organisational change that comes out of this learning.
Trainer: Duncan Wallace
COSTS (five days): £550 per place or £1000 for two places
Save on costs!
Skills Development Scotland
FTO Eligible
The five days training is delivered at £550 per place or £1000 for two places.
This is typically less than half the cost of similar training from private organisations. AND, this training is eligible for a Flexible Training Opportunities grant of up to half its cost!
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RUNS TWICE Wednesday 13th November 2013 Monday 24th March 2014 (9:30am – 4:30pm) Click here to book places.
Effective management of people and performance A one day course in behaviour management
Please state the course name and the date you wish to attend
Most managers and supervisors face the same question, “How do I get people to give their best efforts in their jobs and to the organisation?”
Managing employee performance is the single most difficult thing to do when you don't understand behaviour. Business is behaviour; every action, every decision, every change is the result of what employees say and do.
Understanding behaviour at an individual level is the key to success. No organisation can produce results without human behaviour. The subject that managers must be most expert in is how to create a work environment that brings out the best in people every day. What you will learn: • What is performance management • Why people do what they do. Skills FTO • The 5- step process for rapid change Development Eligible Scotland • Distinguish between results and behaviours • Why managing by results alone is ineffective and costly • What are behaviours and why you cannot manage non behaviours • How to analyse basic performance trends • How to use the power of positive reinforcement and avoid the common mistakes. At the end of this course you will have: • A scientific model for analysing performance issues • An understanding of the key stages in the performance management process • Be able to provide positive reinforcement that maximizes performance Trainer: Consultant trainer Iain Clague
Better business
COSTS: £132 M, £185 NM
Click here to book places. Please state the course name and the date you wish to attend
Collaboration and co-production: doing it well Best practice for joint working between organisations
Skills Development Scotland
FTO Eligible
RUNS TWICE Monday 24th February 2014 Tuesday 27th May 2014 (9:30am – 4:30pm)
In the current climate of uncertainty in relation to public sector services and threats to budgets, a strong voluntary sector is more needed than ever. It is all the more important that local voluntary sector organisations are in a position to respond collectively to other partners. Organisations need to work together to develop responses to a challenging operating environment. Likewise, current policy development is promoting changing the balance of power from the professional towards the service user. What can you do together to provide mutual support and build alliances? What can you offer other organisations and your service users?
Content will include: • Developing effective working relationships • Success factors • Obstacles and solutions
Trainer: Consultant trainer Steve Brown
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COSTS: £132 M, £185 NM
Managing Budgets for Sustainability
Click here to book places.
A ONE DAY COURSE RUNNING THREE TIMES Wednesday 6th November 2013 or Monday 20th January 2014 or Friday 25th April 2014
Please state the course name and the date you wish to attend
This course is for people who support or are responsible for budgeting, the financial aspect of funding applications and reporting to the Board on finances.
The aim is to boost competence in the most important areas of managing finances. It incorporates elements of full cost recovery, estimating costs and building in sustainability. Topics include: (9:30am – 4:30pm) . Financial jargon . Cash-flow projections . Reporting on income and expenditure . Introduction to full cost recovery . Budgeting for new services . Budgeting for core and projects . Software options . SORP . Structure of a balance sheet and interpreting
By the end participants will be able to effectively manage and present their finances for the maximum benefit of the board and the organisation generally and to best advantage in budgeting for funding applications and in dealing with multiple funders This course can be a stand-alone or it can complement our training in business planning and in contracting / service level agreements (see below)
Trainer: GCVS Consultant Trainer John Bonnar, MBA, DipM
Skills Development Scotland
FTO Eligible
How to win Contracts and Service Level Agreements
Costs: £132 M, £185 NM
A TWO DAY COURSE RUNNING TWICE First run: Wednesday 23rd October 2013 and Monday 11 November 2013 Second run Wednesday 23rd April 2014 and Wednesday 30th April 2014 (all days 9:30am – 4:30pm) Click here to book places.
This two-day course is for staff and board members in service providers who are responsible for tendering for contracts and SLAs and carrying out negotiations. The course helps organisations take charge of the process and win contracts and SLAs that are in their best interests and those of their clients. Participants will take away a number of tools that they can use in real-life bidding and negotiation situations. Areas covered include: Skills FTO Development . Turning Best Value to your advantage Eligible Scotland . Capitalising on your strengths and unique selling points . Pros and cons of types of contract - “spot purchase”, “block purchase” and “unit purchase” Please state the course name and the date you wish to attend . The contents of a contract . Drafting a service specification . Preserving quality . An introduction to Full Cost Recovery . Negotiating practice . Mastering the jargon
By the end the aim is that participants should be empowered to critically analyse and respond to contracting opportunities. They should have a renewed confidence in their organisation, in presenting their services and in representing their strengths. Trainer: GCVS Consultant Trainer John Bonnar, MBA, DipM
Business Planning for Success
Costs: £260 M, £370 NM
A TWO DAY COURSE, RUNNING TWICE
This two-day course is for everyone involved in securing core and project fundFirst run: ing or in managing or governing an organisation. The organisations that thrive Friday 22nd November 2013 in today’s environment are those that take charge of their future. Experience and Friday 29th November 2013 shows that the charities that gain the confidence of funders and win support are those that are able to demonstrate a clear mission and direction. The course will Second run: familiarise participants with tools and techniques for business planning in the charity sector and enable people to practice using them. Topics include: Monday 12th May 2014 . Linking what, why and how you do things with funding opportunities and Monday 26th May 2014 . Appreciating and building on strengths . Utilising trends in your environment (all days 9:30am – 4:30pm) that are critical for your work . Preserving and protecting your work Click here to book places. Please state the course name and . Creating SMART objectives . Converting ideas into funding proposals the date you wish to attend . Profiling your work clearly and concisely . Structuring a Business Plan . Work out how Boards can best contribute . Monitoring and evaluation including performance indicators . Creating work plans for implementation . Mastering jargon Participants will take away practical tools that they can use to create business plans. They will be able to understand how to convey the importance of their work and structure ideas into proposals.
Trainer: GCVS Consultant Trainer John Bonnar, MBA, DipM
Skills Development Scotland
FTO Eligible
Costs: £260 M, £370 NM 15
Information Technology
IT courses, delivered by experts - and pitched at the level you need
All courses are delivered by IT experts Indicia Training. The benefits of this partnership are: • Each participant receives a course manual to take away • Each participant gets full access to Indicia’s telephone and e-mail helpdesk for 12 months
Which level of course meets your needs? Level 1 Level 2 Level 3
Introductory course: aimed at new users, or for users wishing to clarify existing knowledge. Intermediate course: aimed at users who have Level 1 knowledge, or for experienced users wishing to clarify existing knowledge. Advanced course: For users who have attended Level 1 and 2 courses, or for experienced users.
All courses are delivered using 2007 Microsoft Office
Within reasonable boundaries (ie, at times that are not disruptive to the overall flow of the lesson), our trainer will be happy to refer back to Microsoft 2003 and forward to Microsoft 2010, for attendees who use these versions. RUNS THREE TIMES Monday 9th December 2013 Friday 7th February 2014 Introduction to Microsoft Excel 2007 - Level 1 Friday 25th April 2014 (9:30am – 4:30pm) Gain the necessary skills and knowledge to: launch and exit Excel, create new files, enter and edit data, enter formula and calculate percentage figures. Trainer: Indicia Training Click here to book places. Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
Intermediate Microsoft Excel 2007 - Level 2
Learn how to use Microsoft Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas.
Trainer: Indicia Training Click here to book places. Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
COSTS: £132 M, £185 NM
RUNS THREE TIMES Monday 16th December 2013 Friday 14th February 2014 Friday 16th May 2014 (9:30am – 4:30pm) COSTS: £132 M, £185 NM Friday 24th January 2014 (9:30am – 4:30pm)
Advanced Microsoft Excel 2007 - Level 3
Expand your excel skills. Understand and use 2007 new features such as the office button, ribbon quick access tool bar, pivot tables, pivot charts, advanced functions, multiple sheet and advanced formulas.
Trainer: Indicia Training Click here to book places. Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
COSTS: £132 M, £185 NM
RUNS THREE TIMES Friday 13th December 2013 Wednesday 5th February 2014 Learn how to create a simple database or understand existing databases. The course covers Thursday 15th May 2014 (9:30am – 4:30pm) the creation of tables, relationships, forms and queries.
Introduction to Microsoft Access 2007 - Level 1 Trainer: Indicia Training 16
Click here to book places.
Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
COSTS: £132 M, £185 NM
RUNS THREE TIMES Wednesday 18th December 2013 Intermediate Microsoft Access 2007 - Level 2 Friday 14th March 2014 Wednesday 14th May 2014 Create and amend reports and work with reports in different views, use auto reports, (9:30am – 4:30pm) subforms, create forms, use existing forms as subforms and use the FormWizard. Trainer: Indicia Training
Click here to book places. Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
COSTS: £132 M, £185 NM
RUNS THREE TIMES Thursday 28th November 2013 Monday 3rd February 2014 Take your existing Access skills to another level: learn how to create and amend relationships Friday 2nd May 2014 - export, import and link data - create, edit and run macros. (9:30am – 4:30pm) Skills FTO Click here to book places. Development COSTS: £132 M, £185 NM Eligible Scotland Trainer: Indicia Training
Advanced Microsoft Access 2007 - Level 3 Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
RUNS TWICE: Friday 21st February 2014 Tuesday 20th May 2014 (9:30am – 4:30pm) For people responsible for creating and modifying project plans, and needing a tool to manage these project plans. Attendees should have an understanding of project management concepts and a basic knowledge of Microsoft Word and Microsoft Excel. Click here to book places. COSTS: £132 M, £185 NM Trainer: Indicia Training
Introduction to Microsoft Project 2007 - Level 1
Please state the course name and the date you wish to attend
RUNS TWICE: Monday 13th January 2014 Wednesday 21st May 2014 (9:30am – 4:30pm) Learn how to create, format, revise, and print publications. The course covers website publishing, mail merges, interactive forms - and much more.
Introduction to Microsoft Publisher 2007 - Level 1
Trainer: Indicia Training
Click here to book places.
Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
COSTS: £132 M, £185 NM 17
Funding / Governance
Supported by GCC Integrated Grant Fund
Getting started with Funding
Wednesday 27th November 2013
This one day session is aimed at people who are fairly new to funding, or who need a refresher in starting the funding process. From where to look for funding, the importance of matching criteria to needs to managing the budget and reporting back to funders, the session contains all the critical elements you need to consider when starting the funding process. The session will consider: • How to find out what funding is available • How planning reduces the risks of failure • The pro’s and cons of Jargon and Buzzwords • What to include in budgets and full cost recovery • Monitoring and evaluation tools At the end of the session, participants will: • Know where and how to look for funding • Understand the importance of planning • Have a good idea how to pitch their request to the funder and keeping them informed • Have an overview of budgets • Understand the importance of reporting
Trainer: Isobel Winning, GCVS
Getting Governance Right
Click here to book places. Please state the course name and the date you wish to attend
Click here to book places. Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
COSTS: £132 M, £185 NM
Tuesday 4th February 2014
Good governance is an important factor in running any voluntary organisation, whether a tiny community group or a large charity – if the organisation is run properly, its success will be that much more assured. The session will consider; • What governance is and why is it important • the ideal ingredients of a successful board • Who should lead the organisation and their responsibilities to others • Communication with other board members, staff and stakeholders • The right tools for the job – the importance of policies, procedures and rules At the end of the session, participants will; • Understand why clearly drawn lines of responsibility will make their organisation more effective • How the right mix of people can enhance the performance of the organisation • Know the roles, responsibilities and duties of board members • Have an overview of how good communication can reduce poor performance • Have access to a bank of templates and resources to help to strengthen their organisations. The session will be appropriate for voluntary groups or registered charities, participants should note that best practice models based on charity trusteeship will be used as models. It is recommended that at least two board members should attend the training in order to be able to cascade the learning within their own boards. Trainer: Isobel Winning, GCVS COSTS: £132 M, £185 NM
Accounting
Introduction to Sage Line 50
Click here to book places. Please state the course name and the date you wish to attend Skills Development Scotland
FTO Eligible
RUNS THREE TIMES Thursday 31st October 2013 Friday 10th January 2014 Thursday 24th April 2014 (9:30am – 4:30pm)
This is for those who are new to using Sage Line 50 or are considering purchasing it. The course is a basic introduction and covers topics such as setting program defaults, setting up customer and supplier accounts, inputting opening balances, customising the nominal ledger, producing the trial balance, processing credit and cash transactions, producing various reports etc. The course will also take a brief look at financial and management information that can be produced by Sage and discuss more advanced features that future courses may cover. Trainer: Consultant trainer David Nicholls
Intermediate Sage Line 50
Click here to book places. Please state the course name and the date you wish to attend
COSTS: £132 M, £185 NM
RUNS TWICE: Tuesday 26th November 2013 Friday 7th March 2014 (9:30am – 4:30pm)
Building on the Introduction to Sage course delegates will learn how to use VAT principles to generate VAT returns, produce bank reconciliations and produce a variety of reports such as budget reports and profit and loss accounts to aid management reporting. Skills FTO Development Trainer: Consultant trainer David Nicholls COSTS: £132 M, £185 NM Eligible Scotland 18
Equalities
The Equalities courses on this page are FREE, thanks to our partnership with the Coalition for Racial Equality and Rights (CRER). Formerly known as Glasgow Anti Racist Alliance CRER is focused on helping eliminate racial discrimination and harassment, and promoting racial justice across Scotland.
www.crer.org.uk
Tuesday 22nd April 2014 (9:30am – 4:30pm)
Equality Act 2010: What Do We Need to Know?
Understanding new legislation and the implications for your organisation
Britain’s new Equality Act became law in October 2010. It brings together nine separate pieces of legislation into one single Act, replacing previous legislation such as the Race Relations Act 1976 and the Disability Discrimination Act 1995. It is vital that voluntary organisations understand the new legislation and this day-long course is the perfect place to gain the core knowledge that your organisation needs. Explore the main areas covered by the Act, including age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity, looking at what has changed and what is new. And we will explore ways to help you make your workplace a fair environment compliant with the law, including positive action in the workplace
Trainer: Carol Young, CRER
Click here to book places.
COSTS: FREE
Please state the course name and the date you wish to attend
Introduction to Equalities Monitoring
Monday 9th December 2013 (9:30am – 4:30pm)
Equalities monitoring is an essential tool for mainstreaming equality and diversity. It’s also an increasingly important element of funding requirements. This one day introduction to equalities monitoring guides you through the process with best practice examples, ideas on how to use the information you collect and practical tips for implementing successful monitoring systems. Issues covered include: planning, designing and introducing equalities monitoring; protected characteristics under the Equality Act 2010; how to maximise response rates; how to use the information collected; compliance with data protection legislation.
Trainer: Carol Young, CRER
Click here to book places. Please state the course name and the date you wish to attend
COSTS: FREE
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Social Enterprise training
Social Enterprise training - by the experts! supporting enterprises and communities
GCVS has teamed up with Community Enterprise in Scotland to bring you first-rate training designed to help Glasgow’s Third Sector Social Enterprises to thrive and grow.
CEiS provides business advisory services to social and community enterprises across Scotland. It also organises events and innovative employability programmes to help people back to work, and provides training such as that advertised on these pages. Find out for yourself how CEiS can help your organisation:
Web: www.ceis.org.uk Email: john.hughes@ceis.org.uk Tel: 0141 425 2900
www.ceis.org.uk Skills Development Scotland
What is Social Enterprise?
HALF-DAY Thursday 28th November 2013 (9:30am – 1:00pm)
FTO Eligible
The term ‘social enterprise’ is widely used to describe enterprising third sector organisations but what does it actually mean? To answer this, reference will be made to the wide diversity of social enterprise organisations currently operating in Scotland and the UK, the range of services and activities provided by these organisations, and how social enterprises develop their income generation potential.
This half day course will also introduce the range of legal structures currently available for the Third Sector and how these structures relate to social enterprises, including the traditional ones of Company Limited by Guarantee and Development Trusts, and the newer Community Interest Company (CIC), and Scottish Charitable Incorporated Organisation (SCIO) structures. The course will also cover issues around Charitable Status, setting up a trading subsidiary, what is a Trustee, and roles and responsibilities for Directors. Where appropriate, references will be made about the social business reasons influencing such structural developments.
Click here to book places.
Trainer: John Black, CEiS
Please state the course name and the date you wish to attend
Costing and Pricing your Services
Skills Development Scotland
FTO Eligible
COSTS: £35 M, £50 NM
Thursday 22nd May 2014 (9:30am – 4:30pm)
How can you price your services without first of all knowing what a service costs? Third Sector organisations are increasingly required to demonstrate their ability to cost and price their services in a manner that is effective and realistic in order to provide boards and managers with accurate information with which to make key strategic decisions. This practical 1-day course demonstrates how to go about costing your services and having done that, what you need to consider in order to accurately price those services. In addition we examine financial ratios and how Click here to book places. you can apply them in your organisation. Trainer: Alex Rooney, CEiS 20
Please state the course name and the date you wish to attend
COSTS: £35 M, £50 NM
Governance for Social Enterprise
Skills Development Scotland
HALF-DAY Thursday 27th March 2014 (9:30am – 12:30pm)
FTO Eligible
Good governance of voluntary sector organisations has never been more important. This half-day course is for Boards, Management Committees, Trustees and Senior Managers of voluntary sector organisations and will explain what is governance, how governance relates to the Mission, Aims and Objectives of the organisation and the fundamental principles of good governance. Practical advice will be offered on how to improve the effectiveness of Boards, Management Committees and Trustees, the role of senior managers in governance and their relationship with the Chairperson and how governance relates to staff, volunteers and the whole organisation working effectively as a team. Click here to book places. Trainer: John Black, CEiS
Please state the course name and the date you wish to attend
Constructing a budget and adapting it for your funding application
Skills Development Scotland
COSTS: £35 M, £50 NM
FTO Eligible
Thursday 27th February 2013 (9:30am – 4:30pm)
Budgeting effectively is one of the cornerstones of any well-managed organisation. This practical and participative 1day course is specifically designed to identify all the issues you need to consider when constructing an annual budget for your organisation.
A budget generally is made up of 2 separate components – Income and Expenditure and Cash Flow. This course demonstrates how they differ and highlights the importance of good cash management. Funding applications are increasingly more demanding with respect to the amount of financial information required to support applications. The latter part of the day demonstrates how to adapt your budget and periodic accounts in order to reflect the effects a successful funding application has on your business in order to clearly show the benefits of the award. Trainer: Roy Crosby, CEiS
Stronger Together
Click here to book places. Please state the course name and the date you wish to attend
CEiS is one of the three organisations who make up Glasgow’s new Third Sector Interface. See page 4 for more details.
Glasgow
COSTS: £35 M, £50 NM
THIRD SECTOR INTERFACE
Glasgow’s Third Sector, working together
Just Enterprise - business support for YOU
Are you interested in starting a social enterprise or do you need assistance to develop and grow your existing third sector organisation? Just Enterprise business support, start-up, procurement and learning services are available to help.
Supported by the Scottish Government, Just Enterprise assists Enterprising Third Sector Organisations who show the greatest potential to grow and develop sustainably – that could be in terms of income, employment or contracts secured.
CEiS manages the contract on behalf of the Scottish Government. For information on leadership programmes, business development workshops and the business support available for social entrepreneurs and Enterprising Third Sector Organisations, visit the Just Enterprise website: www.justenterprise.org.uk or call us on 0141 425 2939
www.justenterprise.org.uk or call us on 0141 425 2939
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Managing Volunteering The Complete Volunteer Manager training series
Workshops designed for the busy volunteer manager
Providing a detailed understanding of all the basic skills and knowledge needed by someone who has to recruit, train and manage a body of volunteers as part of their work. Together, the workshops build into a solid foundation that will instill confidence and assuredness in the volunteer manager’s ability.
All modules run 9.15am-12.30am on the dates below: Module 1
Preparing for Volunteers
Module 2
Recruiting Volunteers
Module 3
Managing Risk
Module 4
Retaining Volunteers
Module 5
Facilitation Skills
Monday, 13th January, 2014. 09:15-12:30 then again Monday, 5th May, 2014. 09:15-12:30
Monday, 20th January, 2014. 09:15-12:30 then again Monday, 12th May, 2014. 09:15-12:30
Monday, 27th January, 2014. 09:15-12:30 then again Monday, 19th May, 2014. 09:15-12:30
Monday, 3rd February, 2014. 09:15-12:30 then again Monday, 26th May, 2014. 09:15-12:30
”
Monday, 10th February, 2014. 09:15-12:30 then again Monday, 2nd June, 2014. 09:15-12:30
NOTE that venue is not the Albany Centre Cost: £40 per event (Book all five together to earn a discount of £30 - total cost £170) Venue: Volunteer Glasgow, 10 Bothwell Street, G2 6LU
To book your place on any of the modules: Contact Jim King, Training Officer at Volunteer Centre Glasgow 0141 226 3431 or jim.king@volunteerglasgow.org
Further details: www.volunteerglasgow.org
NOTE that Volunteer Glasgow are handling their own bookings for these courses
“I learned many skills and gained a good knowledge of how to recruit and retain volunteers. In addition to promoting and supporting volunteering, Volunteer Glasgow has a successful track record in providing community development, befriending and mentoring, training, community care, and advisory services to the general public and to a range of specific client groups across the city.
Visit us at
www.volunteerglasgow.org
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Best Practice Networking Mornings
Networking meetings for busy volunteer managers
Our FREE half day networking mornings are designed to give the isolated, but busy volunteer manager the chance to share ideas, work on their practice, solve burning volunteering issues, hear about new initiatives, and take advantage of other supports available. The next of these quarterly meetings will be held in north-east, south and north-west Glasgow on 18th, 19th and 20th of November 2013, respectively. There will also be a meeting for citywide and national volunteer managers on the Monday 18th November. To discuss, please call the office, and to book a place at one of these popular events contact david.currie@volunteerglasgow.org
Venues: Held in each of the three GCC delineated areas - North West; North East; and South. Dates: NOTE that Monday 18th November – Citywide/National – Robertson House, Bath Street Volunteer Glasgow Tuesday 19th November – North West are handling their Wednesday 20th November – South own bookings for Thursday 21st November – North East these mornings. Tuesday 18th February – North West Wednesday 19th February – South Thursday 20th February – North East Friday 21st February – Citywide/National
To book a place at these popular events contact - david.currie@volunteerglasgow.org
Volunteer Friendly Award – mutual support
Opportunities to meet up, share progress and discuss achievements and challenges
The Volunteer Friendly Award is a simple, user-friendly quality standard designed by Volunteer Centre Dundee to support, recognise and reward groups in Scotland who are good at involving volunteers. Volunteer Friendly helps you to take a systematic look at what you do and how you do it. It offers a flexible approach which allows your group to work at its own pace, with full support from Volunteer Glasgow.
Following on from a successful new initiative in 2012, Volunteer Glasgow are currently hosting regular, Mutual Support Group meetings. These began in October 2012 and the group is gradually growing. Venue: Volunteer Glasgow, 10 Bothwell Street, G2 6LU Dates: 15th January 2014 at 1:00 12th March at 1:00
NOTE that Volunteer Glasgow are handling their own bookings for these courses.
For further information please contact Training Officer, Jim King - jim.king@volunteerglasgow.org Or visit: www.volunteerglasgow.org/organise/managing/awards
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Training for Trainer / Facilitation Skills ILM Training for Trainers
Skills Development Scotland
FTO Eligible
A TWO DAY COURSE Tuesday 11th february 2014 and Thursday 13th February 2014 (9:30am – 4:30pm)
This well-established GCVS course has now been endorsed by the Institute of Leadership and Management. All participants, upon successful completion, will receive an ILM certificate.
On this two-day course you will learn how to put together training courses and workshops. We examine the role of the trainer, looking particularly at the knowledge, skills and qualities needed of a trainer. We also look at planning and preparing training sessions. The course is ideal for those new to the training role, or those who are interested in becoming a trainer. Aims of the course: Click here to book places. . To identify the skills and qualities needed by a trainer Please state the course name and . To understand how different people learn best the date you wish to attend . To learn techniques to enhance planning and delivering of training Course content includes: . The Training Cycle . Learning theorists such as Kolb, Tuckman and Adair . The importance of planning your training . Factors that affect delivery of training . Dealing with different personalities . Different learning styles . Diffusing difficult situations . Evaluation tools . Formal assessment and feedback of your training
This course is very participative and requires all participants to become actively involved in discussions within the group. Participants also prepare their own short training session, for delivery to the group on day two.
Trainer: Ruth Farquharson, GCVS
COSTS: £290M, £330NM Cost includes £66 cost of ILM certificate
RUNS RWICE Thursday 27th February 2014 Friday 23rd May 2014 On this course participants will have an opportunity to increase their understanding of the use of facilitation within a group environment and to develop skills in facilitating. Participants will explore the role of the facilitator and facilitation models. Participants will also learn handy tips that help facilitating groups thinking and will look at how group dynamics affect the purpose and outcome of joint working. Click here to book places.
Facilitation skills
Trainer: Bridgid Corr, GCVS
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Skills Development Scotland
FTO Eligible
Please state the course name and the date you wish to attend
COSTS: £132 M, £185 NM
Social Return on Investment Skills Development Scotland
FTO Eligible
A four day course (plus individual coaching)
Social Return On Investment Organisational Impact Environmental Value
Risk
Psychological Intellectual property Stakeholder impact Dynamic change
SAVE ON COSTS
Begins February 2014 Actual dates TBC
SROI gives you the tools to tell your organisation’s story
Social Return On Investment (or SROI) is a new and very specific way of evaluating the impact and worth of organisations. It uses monetary values to measure change in ways that are relevant to the people who benefit or contribute to it.
The GCVS SROI programme has gained a huge reputation over the past two years. It has been especially designed to lead participating organisations through a series of training workshops (along with homework and coaching) so that they can learn to apply SROI techniques to improve their own organisation. The pace and coaching in the programme is designed to be flexible to the needs of individual organisations.
. Understand SROI evaluation and how it works . Be able to apply SROI principles and practices
. Learn how to use SROI processes
. Improve your organisation’s evaluation processes . Identify ways to measure key indicators
. Share strategies for capturing the story of change
. Apply monetary value in evaluation
For further information, or to make an initial expression of interest in taking part, email course organiser simonmalzer@phonecoop.coop Times:
9.30am - 4.40pm (surgery times to be advised)
Trainers: Consultant trainer Simon Malzer
The cost of this SROI programme, for two attendees is £1200. That covers five days training and also a bespoke surgery session. The course is eligible for The Flexible Training Skills FTO Opportunities grants, which could save you up to half this cost. We will be Development Eligible Scotland pleased to advise on how to apply at no commitment for the FTO grant .
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Supporting your client groups Personal barriers to employment
RUNS TWICE Thursday 21st November 2013 Thursday 3rd April 2014 (9.30am - 4.30pm) Tackling the root causes to employment. All too often the long term unemployed feel that the support and solutions available are not right for them. This one day course considers how to work at an individual level to identify barriers to employment, and how to address them in partnership with the client. It explores psychological issues which can affect engagement and confidence, and discusses and develops a structured approach to identifying individual characteristics and solutions. This programme is designed for third sector professionals providing employability support to their clients, as well as Welfare to Work providers offering employment services in Glasgow and the West of Scotland. Content includes:
Click here to book places. Please state the course name and the date you wish to attend
•The psychology of barriers. How individual self image and beliefs can produce unique barriers to engagement • Understanding the human potential for growth – humanistic psychology • Understanding the hierarchy of motivation • Group case-studies and presentations • Understanding the importance of self efficacy and self esteem in tackling challenges • Effects on behavioural choices, personal motivation, thought patterns and responses, health behaviours • Discussing the destiny idea and how to change the thinking of our customers • Group case studies and presentations
By the end of this course delegates should have a clearer understanding of : • The psychological background to individuality • Individual cases require individual consideration • The pitfalls of a one-size-fits-all approach to case management • Correctly positioning clients in terms of their motivation and self-efficacy • Developing partnership approaches to case management Trainer: Consultant trainer John Kimmet
COSTS: £132 M, £185 NM
RUNS TWICE Thursday 23rd January 2014 Thursday 15th May 2014 Click here to book places. (9.30am - 4.30pm) Please state the course name and
Inspiring confidence in young people
A day designed for professionals working to support young people in the community.
the date you wish to attend
This one day programme looks at some factors that may undermine the confidence of young people, and examines ways that they can be supported to face the future with confidence and self belief. The day is designed for public and voluntary sector professionals working to support young people in the community. We look at: • what is confidence? Why is it so important, and why is it so fragile? • society’s perceptions of young people and the dangers of stereotyping • the nature of young people’s perceptions of themselves and how they are perceived by others • understanding individuality, the characteristics of the individual, and the triggers of motivation • tools to develop confidence and the value of positive relationships, networks and support • how are young people affected by public processes? • workshop - peers and families, and how these can affect the confidence and self esteem of the young. • workshop – supporting the development of self-esteem and self-efficacy in young people. Trainer: Consultant trainer John Kimmet
Nutrition in Older Years
Click here to book places.
Please state the course name and the date you wish to attend
For anyone who provides nutrition for the elderly.
COSTS: £132 M, £185 NM
RUNS TWICE Wednesday 8th January 2014 Wednesday 5th March 2014 (9.30am - 4.30pm)
Good nutrition is increasingly recognised as a key factor in leading a healthy and active life in our older years. A good diet can provide all sorts of protections - against illness or disease, confusion, depression and poor communication. GCVS, in partnership with Complete Nutritional Care, is hosting this one day training session to help you to improve the health and wellbeing of your older clients. Attendees will gain the basics knowledge and confidence to provide and deliver excellent nutritional care to their service users. Areas covered include: • The overall dining experience • Factors affecting the nutritional intake of older people • Common misconceptions about food for the elderly • Some tricks of the trade to encourage eating. • Cost-control and thinking ahead • Fluid and hydration • Ways to check that your customers are eating and drinking well.
There will also be the opportunity to discuss, in a friendly and secure environment, your own issues and concerns surrounding nutritional provision. Trainer: Consultant trainer Iain Clague, Complete Nutritional Care
26
COSTS: £132 M, £185 NM
Click here to book places.
Adult Support and Protection
Please state the course name and the date you wish to attend
A half-day course providing knowledge and understanding of the Adult Support and Protection (Scotland) Act 2007. The course raises awareness of the Act and explores issues such as: • Definition of an ‘Adult at Risk’ • Consent • Capacity • Confidentiality • Indicators of harm • Reporting of harm Trainer: GCVS Consultant trainer Neil Turner
Osteoporosis prevention in older people
A HALF-DAY COURSE RUNS TWICE Friday 10th January 2014 or Thursday 24th April (9.30am - 12.30pm)
COSTS: £70 M, £90 NM Monday 10th March 2014 (9.30am - 4.30pm)
Osteoporosis is a common problem that causes bones to become abnormally thin, weakened, and easily broken. Women after menopause are at a higher risk due to lower levels of estrogen, and all older people are particularly vulnerable. Such is the risk that much thought and effort is now being given by the NHS into how to dleay or prevent osteoporosis, and thus keep people active and in their own communities.
This course is aimed at carers and voluntary sector workers working with older people. The aim is to give the knowledge and skills to help them to help their target group to avoid osteoporosis. The course centres around a few main topics, namely;
. nutrition and the importance of key vitamins and minerals, . lifestyle issues such as diet, smoking and drinking . training - and the importance of weight bearing activity and exercise Trainer: GCVS Consultant trainer Graham Angus
Alcohol Awareness
Click here to book places. Please state the course name and the date you wish to attend
Click here to book places. Please state the course name and the date you wish to attend
COSTS: £132 M, £185 NM Tuesday 11th February 2014 (9.30am - 4.30pm)
This one day course serves as an introduction to the effects of alcohol and to ways of working with people who have problems with alcohol. This course is aimed at participants who have little formal training but whose service users have issues around their alcohol use.
The course will provide participants with the ability to support service users to make informed choices about their alcohol use. Learning outcomes: • An increased understanding of the effects of alcohol • An introduction to strategies when working with people with alcohol problems • An examination of attitudes to alcohol • Knowledge of alcohol support services • Knowledge of alcohol theories and treatment models. Trainer: Glasgow Council on Alcohol
COSTS: £132 M, £185 NM
See the latest additions to our training calendar online at
www.gcvs.org.uk/learning_and_development 27
Children’s Services Training Thanks to funding from the Scottish Government GCVS is able to offer FREE training for small local community based children’s services organisations. GCVS is working in partnership with the Scottish Government to offer this new training programme. The only criteria for accessing this free training is that you are a registered organisation working with children within a local geographical area in Glasgow. Please note that although the training is free of charge it is not free of cost and we would ask that you only book places if you are sure you can attend.
Getting It Right For Every Child (GIRFEC)
A THREE HOUR SESSION
Tuesday 26th November 2013 10.00am - 1.00pm An interactive training for trainers workshop on Getting It Right For Every Child (GIRFEC).
GIRFEC is the overarching Scottish Government policy for all children’s services in Scotland both statutory and voluntary. Key elements of which it is proposed to be enshrined in legislation through the Children and Young People (Scotland) Bill. This workshop will seek to provide an overview of the GIRFEC approach and developments. It will seek to set GIRFEC within the broader strategic context of a range of Scottish Government policy initiatives in the led up to the Children and Young People (Scotland) Bill. It will also seek to follow the GIRFEC process through from a child’s involvement in universal services of Health and Education, through the raising of initial concerns up to active engagement by services.
This workshop has been developed from materials from a range of sources including Highland Child Protection Committee, West Lothian Council and the Scottish Government “Guide to Getting it right for every child”. The session will seek to develop a programme building on a tried and tested template that is fit for use by a wide range of Third Click here to book places. Sector organisation within Glasgow City. Trainer: Mike Mawby , Getting It Right For Every Child Team
GIRFEC and children’s wellbeing
Please state the course name and the date you wish to attend
COSTS: FREE
A TWO HOUR SESSION
Tuesday 4th February 2014 10.00am - 12.00pm The wellbeing of children and young people is at the heart of The Scottish Government’s Getting It Right For Every Child. The approach uses eight areas of wellbeing in which children and young people need to progress in order to do well now and in the future. The eight indicators - are Safe, Healthy, Achieving, Nurtured, Active, Respected, Responsible, Include. These eight areas are set in the context of the ‘four capacities’ at the heart of the Curriculum for Excellence. These aim to enable every child and young person to be a successful learner, a confident individual, a responsible citizen and an effective contributor.
At this free session, Lynn Townsend, Implementation Advisor of Scottish Governments GIRFEC Team, will talk about how GIRFEC is aiming to implement a joined up, collaborative approach to children’s wellbeing. Trainer: Lynn Townsend , Getting It Right For Every Child Team
Click here to book places. Please state the course name and the date you wish to attend
COSTS: FREE
See more on GIRFEC at www.scotland.gov.uk/Topics/People/Young-People/gettingitright 28
Preparing for Inspections
Click here to book places. Please state the course name and the date you wish to attend
Tuesday 29th October Half day 9.30am - 12.45pm
Education Scotland has developed an inspection process that aims to support your school’s approach to self evaluation and improvement planning. Inspections can be seen as creating work but this workshop will explore how you can get the most out of an inspection to help you develop and improve your school. This training day will be of interest to practitioners and managers working to support children, young people, parents or carers, in a variety of settings. This includes teachers and other school and out- of-school care services staff, youth and community workers, childcare and health professionals, and social workers. The programme covers: . reference to key resources . how well do you know your school / establishment . self evaluation tools and techniques . self evaluation in practice . learning and teaching review systems . exploration of how to establish a successful pupil focus group . how to make the inspection process a positive experience for all.
Trainer: Children in Scotland
COSTS: FREE
Child Protection Procedures - an introduction
Monday 4th November 2013 Half day 1.00pm - 4.30pm
This essential workshop for practitioners explores the steps organisations should take where there are concerns that a child could be at risk of harm or abuse. It explains where the recommended procedures come from and why organisations should endeavour to follow them if they are to make an effective contribution to the protection of children, and looks at the Scottish Government's child protection reform programme and key related publications. The course is suitable for all those working with children and young people in a wide variety of settings, particularly teachers, youth and community workers, childcare professionals and social workers. Learning objectives: . to develop an awareness of relevant legislation and define the role of the child protection agencies . understand the nature and classification of abuse . understand how concerns about abuse usually come to our attention and how they should be managed . understand the role of a designated person for child protection and internal and external referral procedure . gain knowledge of good practice in relationships with parents and carers.
Trainer: Children in Scotland
Click here to book places. Please state the course name and the date you wish to attend
Child Protection for Managers and Designated Persons
COSTS: FREE Friday 8th of November 2013 (9.30am - 4.30pm)
This training examines the various roles and responsibilities of designated persons for child protection within the context of national policies and frameworks. Participants will explore key themes around the role of the designated person for child protection, policy, referral procedures, support to staff, and best practice in safeguarding children and young people. The workshop will include the key pieces of child protection legislation and current national policy developments and their implications for participants’ own work, making reference to GIRFEC and risk assessment, Equally Well and the Early Years Framework. The course is suitable for all those taking the lead on the protection of children and young people in a wide variety of settings, particularly teachers, youth and community workers, childcare professionals and social workers. Learning objectives: . examine your contribution to the protection of children in your working environment . learn how to support a member of staff reporting concerns and how to record a disclosure . identify appropriate and effective systems of referral to the statutory child protection agencies . reflect on the value and role of a designated person for child protection within an organisation . be aware of the systems for storing information and improve confidence regarding confidentiality . identify any existing barriers to the effective implementation of child protection policy . understand the role of the designated person for child protection in terms of safe recruitment and the PVG scheme. Click here to book places.
Trainer: Children in Scotland
Please state the course name and the date you wish to attend
Child Protection: technology, internet and social media
COSTS: FREE
Friday 15th November 2013 (9.30am - 4.30pm)
The internet is such an integral part of children and young people’s lives and it opens up so many educational and social opportunities, giving them access to a world of information and experiences. As technology advances, the ways in which we communicate, receive and send information constantly change. This provides a great opportunity for organisations to promote their activities and communicate easily with members but it can also put children and young people at considerable risk, which is why safeguards must be put in place.
Whether on a computer at school, a laptop at home, a games console or mobile phone, children and young people are increasingly accessing the internet whenever they can and wherever they are. As you would protect children and young people in the real world, you will want to make sure that they are safe whatever they are doing. Click here to book places.
Trainer: Children in Scotland
Please state the course name and the date you wish to attend
COSTS: FREE 29
GCVS Essentials
Things you need to know to grow
Upcoming learning events from GCVS
Social Media for Social Good
Tuesday 3rd December 2013
The fourth running of our acclaimed learning event, featuring a packed day of expert talks and workshops to help charities, voluntary and community groups and social enterprises get the most out of Social Media.
This special one-day event from GCVS uses a mix of practical workshops and inspirational talks to look at some of the main elements of Social Media, and its uses, in a community and voluntary sector context. The event is suitable for charities, community groups, social enterprises and other third sector organisations as well as public or private organisations looking to connect with the sector.
Click here to book places. Please state the course name and the date you wish to attend
Good, Better,
Best
Presenting yourself and your organisation in the best light
Only £115+VAT for one delegate, £200+VAT for two, with a further 20% discount for GCVS members
Wednesday 20th November 2013
Crafting a speech, talking to an audience, avoiding Death by PowerPoint, better communications at work, talking the funders’ language - and much more!
A packed day of expert talks and workshops that will give you the knowledge and skills to perform to your best in front of an audience, wether you be speaking, pitching or presenting. Click here to book places.
Please state the course name and the date you wish to attend
32 30
Only £115+VAT for one delegate, £200+VAT for two, with a further 20% discount for GCVS members
To book places at any of these events, email training@gcvs.org.uk or call 0141 332 2444
Trustee Day
New trustee? Thinking about becoming one? Been one for ages?
February / March 2014 DATE TBC Click here to book places. Please state the course name and the date you wish to attend
To help you carry out your duties effectively as a trustee, it is important to know what is expected of you by your executive team, your fellow trustees and the staff of your organisation. A big part of that is how best to use your own skills, knowledge and life experience in the role of Trustee. Early in 2014, for one day, we will be focussing the expertise of the Albany on the role of a trustee and the relationships that make it so rewarding.
TRUSTEE T RUSTEE TR USTEE TRU STEE TRUS TEE
In the morning, we will look at the business, management, governance, and legal requirements. In the afternoon we will concentrate on the ambassadorial role of trustees – what’s involved and the staff/executive/board interfaces.
The Trustee Day morning and afternoon sessions of workshops frame a discussion panel event when you will have the opportunity to quiz experts and experienced trustees, and discuss problems with your peers.
We hope that you will also tell us about the sorts of follow up workshops that the Albany can host to make life a wee bit easier for you. We have in mind subjects like – what makes a good induction and refresher session; diversity - does your board reflect the community it serves; catch up and cope with sector changes. Workshops and discussion will be led by experts from the voluntary sector and statutory bodies.
Look out for more details on our website soon. www.gcvs.org.uk/learning_and_development
Signs of the Times
Click here to book places.
Please state the course name and the date you wish to attend
A two day training course to support people working with and in communities
Cost tbc
A TWO DAY COURSE:
Thursday 28th November 2013 and Thursday 5th December 2013
There has never been a more dynamic time to be working with or in communities. The economic climate, rising unemployment, welfare changes, cuts and changing priorities have created a cauldron of change that is impacting on both workers and the people they work with. However adverse situations can bring out the best in people. Confident, knowledgeable and skilled workers are more needed than ever. How can you support and empower people in communities to rise to the current challenges and opportunities? This two day programme will • Examine the current national and local context and how it impacts on you • Support you to identify how you could better support people • Explore where your strengths and learning needs lie • Share learning tools and skills to strengthen your effectiveness • Enable you think about your work and future positively
The course will be of benefit to people working in a number of different community and regeneration settings, particularly those who feel disconnected from other workers.
Trainers: Consultant Trainer Steve Brown and GCVS Senior Manager Helen Scammell
Free - but please commit to attending. Non-attendees without valid reason will be liable for the £260 cost of the programme 31
The GCVS Employers’ Advice Service Helping employers to be good employers
Very few small-to-medium sized organisations can afford to employ a personnel specialist, and that’s what this well-established and wellregarded service from GCVS service offers you.
Help with personnel issues when you need it - and before!
Whether your organisation employs one person, fifty, or five hundred your obligations as an employer, and their rights as employees are virtually the same... and voluntary sector employers are subject to the same employment laws as the private and public sector.
The costs of getting it wrong can be huge, with an impact on morale, internal and public relations, wasted time, and not least, expensive financial claims.
If you are looking for ongoing support you can join the EAS and get: . Unlimited telephone or email advice . Up to 4 hours consultancy time . Discounted rates for employment lawyers . Discounted medical reports . Quarterly bulletins on employment law and practice . And best of all, peace of mind. Professional HR expertise is a phone call away!
Our subscription cost is based on how many staff you have, and starts from as little as £264. That’s a full year’s help for less than the cost of 2 hours of a lawyer’s time!
Consultancy
The EAS team can also help with one-off bits of work: Our consultancy service includes: . Staff handbook reviews . Restructures . Changing terms and conditions of employment . Redundancies and closures . Performance Management reviews . Health and Safety risk assessments
Charges are based on an hourly, half day or full day rate, so you only pay for what you get.
Training
We offer training and briefing sessions that can be tailored to suit your needs. Our topics include: Topics include: . Becoming an employer . Support and supervision . Practical employment law . Recruitment and selection. Managing Absence . Discipline and Grievance. What’s new in employment law. Health & Safety
Talk to us today to find out how we can help you Contact Linden Stables
linden.stables@gcvs.org.uk Tel: 0141 354 6515 32
Stronger Together
Glasgow
THIRD SECTOR INTERFACE
Our calendar now features a core of training delivered by the three organisations who make up Glasgow’s Third Sector Interface.
Glasgow’s Third Sector, working together
Scotland’s thirty-two Interfaces work to support, promote, develop and represent the work and interests of the Third Sector, of social enterprises, and to promote and support volunteering across all sectors. Typically, they feature representation from local Councils for Voluntary Service, Volunteers Centres, local Social Enterprise Networks and Local Social Economy Partnerships. The work of the Glasgow Third Sector Interface is informed by the Glasgow Third Sector Forum. The Forum aggregates the voice and represents the interests of Glasgow’s Third Sector. See more at www.g3sf.org
Glasgow Council for the Voluntary Sector owns and operates the Albany Learning and Conference Centre. We are a 600-strong, member organisation, and the main development agency and advocate for voluntary and community organisations in Glasgow. Community Enterprise in Scotland exists to provide training, support and financial support for social and community enterprises. For 28 years, CEiS has managed loan funds, issued development grants and provided enterprise support. It also organises events and innovative employability programmes to help people back to work, and provides training. Volunteer Glasgow is the operating name of the Volunteer Centre, which was established in 1970. In addition to promoting and supporting volunteering, Volunteer Glasgow has a successful track record in providing community development, befriending, mentoring, training, community care and advisory services to the general public and to a range of client groups across Glasgow.
Funding support and accreditations Supported by GCC Integrated Grant Fund
Our training programme receives financial support from GCC Integrated Grant Fund. This support allows us to reduce the cost of all of our day courses, and also to make significant reductions on selected courses. These are badged with the GCC logo.
SDS Individual Learning Accounts (ILAs) are for people who are 16 or over and living in Scotland. You must have an income of £22,000 a year or less, or be on benefits to be eligible to get up to £200 towards the costs of learning or training. The bulk of the courses in this calendar qualify for ILA. See www.myworldofwork.co.uk/section/funding for more details. GCVS has been awarded SQA Accreditation for our Scottish Vocational Qualifications programme.
ILM is the UK's leading awarding body for management and leadership education. Our renowned, fiveday Managing People course is ILM accredited, as is our Training for trainers two-day course. 33
Follow the Albany Centre
@TheAlbany_GCVS
www.facebook.com /TheAlbanyCentre
For all the latest on our training programme and our regular commercial hire discounts
IOSH Working Safely
IOSH Working Safely is designed for employees at any level, in any organisation that require a grounding in the essentials of Health and Safety. This one-day course includes the assessment, so there’s no need to free up further time after the course for a test.
The course content includes: defining “hazard” and “risk” with familiar examples, identifying common hazards in the workplace and what to do about them, work traffic, fire, chemicals, electricity, physical and verbal abuse, bullying, stress, noise and the working environment, slips, trips and falls, and manual handling. It includes how to improve safety in the workplace and bridges the gap between Management and the workforce, and also includes a short introduction on how individuals can play a part in protecting the environment and reduce waste in the workplace.
This is an accredited training course, with certificates being issued by IOSH (The Institution of Occupational Safety and Health). The certificates are valid for three years.
First course: Second course:
Monday 16th December 2013 (9:30 to 4:30) Friday 21st March 2014 (9:30 to 4:30
At the Albany Learning and Conference Centre, Glasgow Trainer: Barry Cochrane of Full Circle Training
Costs: £90 +VAT
To book a place, or for more information please contact Barry Cochrane at barry@fullcirclesafetyuk.com 34
Bespoke training from the experts
We’re here to help!
The courses in this calendar represent just some of the types of training and learning that GCVS can deliver. We can also tailor training content so that it fits precisely with your needs, and we are always happy to discuss how best we can deliver bespoke training that suits you.
We work with a wide range of trainers and consultants, all of them proven experts in their field. And we can provide training rooms at the Albany Learning and Conference Centre, or, if it suits you better, we can deliver training at your own premises.
We will be delighted to tailor our training to your own needs.
If you are interested in bespoke training, or would just like further advice on the subject, please contact our training team on
0141 332 2444 Or email us at :
training@gcvs.org.uk
Ask us about our Training Needs Analysis service when you contact us.
albany The
Learning and Conference Centre
Our training programme receives financial support from GCC Integrated Grant Fund. This support allows us to reduce the cost of all our in-house courses, and also to make significant reductions on selected courses. These are badged with the GCC logo.
www.gcvs.org.uk